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Stratagy DK Voice Mail

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1. CAUTION Internal modems configured for COM ports 3 or 4 are not supported by Stratagy Admin software Stratagy Modem The Stratagy DK can communicate through either an internal or external modem Internal The Stratagy DK has an internal modem that communicates at up to 2400 baud No additional equipment is necessary See KM token in Step 13 Application Programming on Page 23 for programming information External An external modem can be installed on the Stratagy DK for a communication speed of 9600 baud If 9600 baud communication is desired 1 Equip the Stratagy DK with a Hayes compatible 14400 V32 bis modem Toshiba s fax modem SG FMOD has been tested for consistent operation and is recommended Use of other modem models cannot be guaranteed for trouble ffee operation Note The default setting configured for the Stratagy DK remote access is serial port 2 see Figure 4 Local and remote access utilize the same designated serial port on the Stratagy DK 2 Connect a telephone line to the modem Use either a station connected to the telephone system or a dedicated Central Office CO line Step 8 Load Stratagy Admin Software VSA 2G 1 Insert disk 1 of 1 of the Stratagy Admin software into the floppy disk drive of the portable desktop computer Note If currently running Windows you will need to obtain a DOS prompt c X Do this by shutting down Windows or by using the MS DOS program or shell 2 Type a
2. physical port number of a Strata DK station This field enables the Stratagy DK to monitor the Busy Lamp field of a DSS console port to determine if the station is busy before attempting to transfer Due to the Strata DK architecture only 58 stations can be monitored User IDs without a DSS Port setting will transfer calls in the normal fashion Important Jf the dss active parameter in the install cfg file is set to false this field is disabled Example DK station port 000 equals a value of 0 port 032 equals a value of 32 This value is NOT referenced by the PDN number assigned in Program 04 but by the telephone port itself Possible values 0 57 1 disables feature Default 1 Important Once the DSS Busy Lamp feature has been programmed using the two parameters and the DSS Port field Stratagy DK must be re started two times The first re start configures the DSS parameters field The second re start loads the DSS parameters field into active memory All other Users Menu Auto Scheduling and Notify screens remain unchanged See Chapter 6 Users Menu Chapter 7 Auto Scheduling Menu and Chapter 8 Notify Menu in the Stratagy I amp M Manual for complete details on using the screens Step 13 Application Programming Program the applications Note See Chapter 10 Token Programming in the Stratagy I amp M Manual for complete details on all the Stratagy tokens Stratagy DK Installation Guide
3. 1 megabyte Step 12 Program the Mailboxes Program the User mailboxes for the customer s application You ll notice some changes in the User Menu Options screen The changes see Figure 8 are Anew field called DSS Port has been added This new field replaces the Alternate Rate feature which is not available with the Stratagy DK The Message Volume feature although displayed on the screen is not supported by the Stratagy DK 22 Stratagy DK installation Guide April 1997 Stratagy DK Installation STRATAGY Delete Copy Esc EXIT PgDn NEXT PgUp PREV Options Notify Table Info Status Group Chains Menu Bar User s User ID 215 Comment Information nds EC P E Directory Name 1 Directory Name 2 Pat Security Code Options I ET NEUTER E Maximum Rings 0 default is 4 Current Greeting 1 Max 45 sec Do Not Disturb OFF Lock OFF Busy Message SYS Max 45 Sec Screen Calls OFF Lock OFF ID Call NO Busy Hold Store Messages YES Max 180 sec Play Date Time NO Slow Menu Copy Message To Record Name YES Saved Msg Que Message Volume 0 Guests 0 Message Order FIFO Caller Menu DSS Port 1 Use At Login AMIS Options JE TES 1K Gateway Box NO AmisSysNumber Message Volume field is not Alternate Rate field is replaced emn supported by Stratagy DK by DSS Port field on Stratagy DK Figure 8 Options Screen with Sample Data DSS Port The DSS Port field corresponds to the
4. All mailbox settings and information Stratagy system configuration settings notification templates auto schedules and all information concerning the selected telephone system s integration information Mailbox names and greetings All names and greetings that have been recorded for all programmed mailboxes personal and company Backing up your Stratagy system regularly enables you to restore your system with minimal data loss if the system fails hard drive failure etc Note Messages cannot be backed up 1 From the Tools menu press E nter The following menu is displayed Backup 1 Backup Database 2 Backup Names and Greetings 3 Backup Database Names amp Greetings Stratagy DK Installation Guide April 1997 25 Installation 26 CAUTION Stratagy DK During the Backup and Restore procedures the Stratagy DK cannot be processing calls When any Backup or Restore function is selected Admin will query the Stratagy DK if there are any calls currently in progress If calls are in progress Admin will ask if the calls can be terminated If call termination is selected any current connection will be disconnected and all ports will be commanded to go off hook to prevent any further calls If call termination is denied the Backup or Restore procedure is halted During a Backup or Restore the Stratagy DK is in full operation only the ports have been busied out If the connection between the portable des
5. When the restore is complete the following status message is displayed Restore successful Reboot Stratagy NY CAUTION If Stratagy is not rebooted all ports will remain in an off hook condition 5 Press y to reboot Stratagy The portable desktop computer returns to the C ADMIN3 DOS prompt When the Stratagy DK status light becomes a solid green Stratagy is operational Note You will not be able to reconnect to Stratagy using Stratagy Admin until the Stratagy DK status light is green Any attempt prior to that time will fail Upgrade Stratagy Software To upgrade Stratagy system software you will need the correct set of software CAUTION Because of possible errors that can be induced through the telephone network Toshiba advises that the Upgrade Utility be performed onsite 1 From the Tools menu press 3 Stratagy DK Installation Guide April 1997 Stratagy DK Installation The following menu is displayed Upgrade PM WARNING Stratagy Voice Processing will be suspended Any existing connection will be broken Upgrade from directory ESC Exit F1 Help 2 Place the upgrade disk into the portable desktop computer s floppy disk drive 3 The default directory is A If you need a different drive type over the default Press Enter When the upgrade procedure is complete the following message is
6. assignments It is important that you make all such assignments before installing the Stratagy DK 1 Using Program 03 Flexible PCB Slot Assignments set verify the following slot assignments Set code 31 for the slot where Stratagy DK is installed see Step 4 Enable the Strata DK to receive DTMF signalling from the Stratagy DK For DK424 DK280 Set codes 92 93 or 94 for slot 00 for the RRCS installed on the RCTU For DK16e DK16 Set code 92 for slot 00 for the K4RCU3 For DK24 DK56 DK96 Set codes 92 and 93 for CRCU Set code 64 for the slot where the PDKU resides Stratagy DK will monitor this slot for the DSS Busy Lamp feature see Busy Station Identification on Page 4 Note For DK16c DK16 slot 11 in the Base Cabinet must be set for code 64 If SMDI is desired with the Strata DK424 DK280 Set PIOU PIOUS RSSU for code 43 or RSIU RSIS for code 49 to enable the SMDI port see Program 76 if installing RSIU or RSIS SMDI port 2 Program the Strata DK system for voice mail integration See the Strata DK Programming Manual for details Step 3 Shut Down the Strata DK Turn off the main power switch to the Strata DK system Step 4 install the Stratagy DK CAUTION See cautions under Step 1 on Page 5 before proceeding l Locate the proper slot for the Stratagy DK see Table 2 2 Insert the card into the appropriate slot and apply firm even pressure to ensure proper mating of connecto
7. 03 is for RRCS operation DKtoe DK16 2 i m Ki m Install the Stratagy DKi in any TT in the Expansion KSU where an eight port card can be inserted For DK16e see Tables 2 7 2 3 in Chapter 2 DK16e Configuration in the Strata DK I amp M Manual tor all possible configurations Important Do not install Stratagy DK in slot 78 of the DK1 6e AK4RCU3 must be installed in the Base KSU to enable end to end signaling Note Puttinga Stratagy DK into a Sirata DII 6 DK1 6e eliminates ea telephone lines DK24 DK56 DK96 UE b Uu Install the card in any slot after SONL 01 A ORGU must be installed to enable end to end signaling FDSS Busy Lamp t T For the DSS Busy Lamp feature to operate see Busy Station Identification on Page 4 for detailed information the Stratagy DK must monitor the DSS BLF data from a specific PDKU card The Strata DK telephone system restricts this capability to certain configurations Stratagy DK cannot be installed in the first slot of any cabinet i e 11 71 TheStratagy DK can only monitor a PDKU that resides in an odd numbered cabinet Stratagy DK must always be in a higher numbered slot than the PDKU card even if the PDKU is in another cabinet When Stratagy DK is installed in an odd numbered cabinet the system software searches for the PDKU in all lower numbered card slots in that cabinet as defined by the console slot id parameter on Page 21 When the Stratagy DK is
8. DK280 Toshiba Plug and Play Strata DK280 w SMDI Strata DK16e Strata DK16e w SMDI Strata DK16 Stratagy System Configuration Parameters Retrieve Trace File Filecopy Figure 2 Navigating the Tools Menu Stratagy DK System Time Using the ksu_time parameter you can synchronize Stratagy DK s system clock with the system clock of the supporting Strata DK telephone system Setting this parameter to true disables the daylight saving time parameter The Main Menu screen displays KSU time when this feature is enabled Note Stratagy DK Installation Guide April 1997 An LCD telephone must always be physically installed on the first port of the PDKU card defined in console slot id parameter What s New Stratagy DK Users Menu Options Screen You ll notice some changes in the User Menu Options screen The changes see Figure 8 are lt A new field called DSS Port has been added This new field replaces the Alternate Rate feature which is not available with the Stratagy DK The Message Volume feature although displayed on the screen is not supported by the Stratagy DK DSS Port The DSS Port field corresponds to the physical port number of a Strata DK station This field enables the Stratagy DK to monitor the Busy Lamp field of a DSS console port to determine if the station is busy before attempting to transfer Tokens AS with all Stratagy systems the Stratagy DK retains all of the ro
9. are required Default Remote LOG Serial Port Port number Possible values l 4 Default 2 Baud Rate Baud rate of serial port Possible values 1200 2400 9600 Default 9600 Modem Init Sets modem initialization string The modem initialization string can be changed to work with String specific brand modems Refer to the user s manual for your individual modem for the initialization string Default AT amp F amp CI amp D2LOQOVOXOE1 where AT The command that tells the modem to come to Attention amp F Return to factory defaults instructs the modem to use the factory set parameters amp Cl Data Carrier Detect DCD signal Set to on it indicates presence of a data carrier amp D2 Data Terminal Ready selected LO Speaker volume Off or low volume QO Mode responses Enables result codes to be issued to the screen vo Result code format Numeric format XO Extended result codes Disables monitoring of busy tones unless forced otherwise by country requirements Sends only OK connect ring no carrier error and no answer result codes EI Command Character Echo Enables echoing of the commands to the screen Stratagy DK Installation Guide Aprit 1997 13 Installation Stratagy DK oe cs ly H Step 10 Access Stratagy DK Prior to accessing Stratagy verify that Stratagy is operational by making a test call into the system Note Menu screens detaile
10. displayed Upgrade successful Press any key to reboot Stratagy 4 Press any key The portable desktop computer returns to the C ADMIN3 DOS prompt When the Stratagy DK status light becomes a solid green Stratagy is operational Note You will not be able to reconnect to Stratagy using Stratagy Admin until the Stratagy DK status light is green Any attempt prior to that time will fail Retrieve Trace File This function can be used to copy the trace data log file trace out to the portable desktop computer s hard or floppy disk drive Note The size of the trace file can be set using the rruce cap parameter in the install cfg file of Stratagy see trace cap on Page 22 for a description of the parameter 1 From the Tools menu press 7 The following menu is displayed Retrieve Trace File Trace file name TRACE OUT Retrieve to directory CNRDNTIN3NTRRACE OUT ESC Exit Fi Help 2 The trace file name defaults to TRACE OUT If the file has a different name type over the default Press Enter Stratagy DK Installation Guide April 1997 29 Installation 30 Stratagy DK Note Possible files you might want to retrieve are TRACE OUT and Stratagy log 3 Enter the directory to which you want the file to be copied The default is C ADMIN3 VTRACE OUT If you need a different directory type over the default Press Enter If the directory already exists you are given the option of entering a new di
11. installed in an even numbered cabinet the system software searches for the PDKU in all lower numbered card slots of the preceding odd numbered cabinet See Figure 3 for examples Stratagy DK Installation Guide April 1997 7 Installation Stratagy DK M M emer Stratagy DK in Odd Number Cabinet Stratagy DK in Even Number Cabinet Stratagy DK d d zx Cabinet 3 Ch ie PDKU F mm a SES Ed QU as ei AAA EE 4 a Es E Cabinet 2 erm Stratagy DK K a Figure 3 Stratagy DK424 DK280 PDKU DSS Busy Lamp Field Slot Assignment Examples console slot id configured as 0 Step 5 Verify Stratagy DK is Functioning Properly Note Each Stratagy DK has been pre programmed at the factory for out of box plug and play operation on the Strata DK280 This includes the integration and configuration parameters default station extension number User ID mailboxes and company greeting and instructions 1 Turn on the main power switch to the Strata DK system and the Stratagy DK performs a self test while booting up 2 Letit proceed without any action from you During this process the status light is blinking amber and should turn solid green when finished see Figure 4 and Table 3 The process should take approximately four to five minutes 8 Stratagy DK Installation Guide April 1997 Stratagy DK Installation Backplane Connector S
12. verify that there is enough available disk space to accommodate it Use the following chart to estimate the required hard drive space based on the estimated Backup time Transmitting at Bytes Per Second being written to hard drive 9600 bps 800 bytes 4800 bps 400 bytes 2400 bps 200 bytes Stratagy DK Installation Guide April 1997 Stratagy DK Installation Example If Admin displays a 5 minute backup time and communication is at 9600 bps then 5 min 300 secs 300 secs x 800 bytes 240 000 bytes Bytes Per Second values are not exact Additional amounts have been factored in to estimate a higher quantity of space than will actually be required 4 Press Y to continue When the backup is complete the following status message is displayed Backup successful Reboot Stratagy NY CAUTION If Stratagy is not rebooted all ports will remain in an off hook condition 5 Press Y to reboot Stratagy The portable desktop computer returns to the C ADMIN3 DOS prompt When the Stratagy DK status light becomes a solid green Stratagy is operational Note You will not be able to reconnect to Stratagy using Stratagy Admin until the Stratagy DK status light is green Any attempt prior to that time will fail Restore Utility The Stratagy Restore Utility is used to restore information from the portable desktop computer s hard drive to Stratagy s hard drive CAUTION Because of possible errors that c
13. 64 card as a DSS host port 2 In the Stratagy System Configuration file Select the set box grt parameter for the specific port and type in 9 0 0 e Activate the dss active parameter and set it to true 3 Access the User ID 901 mailbox via telephone and record greeting 1 When the Night Transfer key is enabled calls for the specific port will be routed to User ID 901 When the Night Transfer key is disabled calls route to the User ID 990 Stratagy DK installation Guide April 1997 Stratagy DK Installa tion Step 14 Stratagy DK Maintenance To maintain the Stratagy DK you will need Tools Main Menu selection 4 Trace diagnostics We recommend that before you finish the installation process you back up your new database mailbox names and greetings Tools The following Tools menu selections will be needed for maintenance of the Stratagy DK see Figure 2 Backup Utility Restore Utility Upgrade Stratagy software 4 Retrieve Trace File Filecopy Backup Utility The Stratagy Backup Utility is used to back up information from the Stratagy DK hard drive to the hard drive of the portable desktop computer CAUTION Because of possible errors that can be induced through the telephone network Toshiba advises that the Backup Utility be performed onsite Backup functions are available for either a customer s database or mailbox names and greetings or both They consist of Database
14. April 1997 23 Installation 24 Stratagy DK Some new tokens are available exclusively for the Stratagy DK They are 4 KM Enables a portable desktop computer s modem to communicate with the Stratagy DK internal modem 2400 baud by sending the call to User ID 993 Example KM KT Directs calls to a designated User ID when DSS function is active dss active true the DSS port is assigned in the answering mailbox and the Night Transfer on the DSS console is ON Syntax KT XXX G YYY where XXX Box number used when Night Transfer is ON YYY Box number used when Night Transfer is OFF Night Transfer Alternate Routing Using the KT token a new feature called Night Transfer Alternate Routing is now available The feature monitors the DSS BLF console s Night Transfer key in order to activate the KT token for alternate routing applications The following is an example on how to program this feature In this example we will use User ID 900 User ID when Night Transfer is ON 901 User ID when Night Transfer is OFF 990 Program Procedure 1 Define the Users record to contain Extension Do Not Disturb OFF Store Messages NO DSS Port port number Note Set this field to the first port of the PDKU card designated for DSS BL F console and defined by the console slot id parameter If PDKU is in card slot 11 then DSS Port assignment is 0 Strata DK assigns the first port of the slot
15. Configuration oxcrosdassa ear dud deris prt te Ua uS esa uere vU nnl 19 Step 12 Program the Mailb xes itisto ienei aieiaa fab Ub Ud ole an 22 Step 13 Application Programining ee 23 Siep 14 Stratagv DK Mamienalice 455 caetera det Ep etr b ecd tps ste rre neient 25 T00l8 38 ntis ones dplietetegn ttt ute teens nds coe tectis 25 NT 3l Upgrading Stratagy DK Voice Ports aou eor ap ot E b deco elects netics uis 3l Step 15 Shut Down the Stratagy DK creto ste pepe oa teu tsi ut pU 32 Stratagy DK Installation Guide April 1997 Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Tables Table 1 Table 2 Table 3 Table 4 Table 5 Stratasy DK Hardware Components Ne l Navigating the Tools Menu ausser ted Ree ehe ann Osca Ee ni tes eS 3 Stratagy DK424 DK280 PDKU DDD Busy Lam Field Slot Assignment Examples pe 8 NI Dra E EP NT 9 RS 232 DB9 to DB9 Cabling eee oec ne hon it tn tnu ted udis 10 RS 232 DB25 to DB25 Cabling 25st neenon 10 Main Menu with Sample IDEEN TER 16 Options Screen with Sample Data Ne 23 Strataey Admin Compatibility oett etude duie duced 2 Stratagy DIS Slot Assignment Dio se pO MEN RERO EMEN Ei UA 7 Stratagy DK Status Port LEDs stone III as 9 Admin PC Configuration Fields 1ouudot etds e estin te ilo ate Faisdietanelrkve ese bands 13 Stratagy DK System Configuration Parameters Definitions and Settings 20 Stratagy DK Installation Guide April 1997 Stratag
16. Enter 4 The file may be edited using an available editing program on the portable desktop computer Upgrading Stratagy DK Voice Ports Upgrading the number of voice ports on the Stratagy DK does not require any hardware Please call Customer Service with the following information Dealer Name and Number Order Number Dealer Contact and telephone number Stratagy DK Installation Guide April 1997 31 Installation Step 15 32 Stratagy DK 4 Site telephone number Remote system s password And the port upgrade will be activated by Toshiba remotely Note The Stratagy DK must be reset for the new ports to be activated Shut Down the Stratagy DK Occasionally you will need to shut down or exit Stratagy call pro amp sing Circumstances include Turning power off to perform hardware maintenance 4 Moving the system to another location CAUTION Never shut Stratagy down by turning off the Strata DK s power Doing so may corrupt the system files that are in use and damage the hard disk Perform the following first 1 From Stratagy Admin s Main Menu select Shutdown by pressing Al t S 2 Enter the password the default is Stratagy and press Enter The following screen displays Shutdown Menu ESC Exit Shutdown and Restart CURRENT Version Shutdown and Trace CURRENT Version Shutdown and Start NEW Version Shutdown and Start OLD Version Shutdown SCANDISK and Restart Shutdown and STOP
17. Guide April 1897 Stratagy DIC Installation Remote Access If a modem is detected in Substep 3 on Page 14 Stratagy displays the following screen Remote Stratagy Connection IL EEE E AR MA D SN CoL UTC EE RODA ANDSNES ANN ICON ERNEUERBARE ETE ag nt IE TST HEED Enter the phone number for the remote Stratagy For manual dial just press Enter Phone number ESC Exit Fi Help Stratagy Admin software version VSA 2G has two modes of accessing the Stratagy DK remotely Direct Dialing Mode the Stratagy modem has a dedicated telephone line enabling you to dial into the number directly Manual Dialing Mode the Stratagy modem does not have a dedicated telephone line and an operator must transfer the call to the modem number Note Manual dialing requires a standard telephone be connected to the modem being used on the portable desktop computer Earlier versions of the Admin software permit only the direct dialing mode Direct Dialing Mode X Enter the telephone number 15 digits maximum Do not use dashes e g 9 7678989 Press Enter Once the connection is made to the Stratagy modem a carrier tone is heard Admin synchs up to the modem A message reading Connect ion established appears briefly on the screen and a version of the standard Main Menu displays see Figure 7 Proceed to Step 11 Configure Stratagy DK Manual Dialing Mode l Press Enter to go to the Manual Dialing Mode screen The f
18. Program 15 to enable Always remember to shut down Stratagy software before powering down Strata DK 4 Is Strata DK s DTMF tone detection enabled 5 Do you want to activate the DSS Busy Lamp feature 6 Are you going to have SMDI 7 Want to synch Stratagy DK system time with Strata DK All set Just a few more things Ju MO Oy Oo fb OOO a m Strata DK needs to recognize Stratagy DK s DTMF signaling Make sure an RRCS is installed in the DK424 DK280 a ee in the DK16e DK16 or CRCU in the DK24 DK56 96 Run Program 03 and assign these code s where the DTMF receiver is installed DK424 DK280 RRCS installed on the RCTU code 92 93 or 94 for slot 00 DK16e K4RCU3 code 92 for slot 00 DK24 DK56 DK96 CRCU code 92 or 93 for slot 00 Make sure a PDKU card is installed that is currently or can be programmed for a DSS Console DK424 DK280 When installing Stratagy DK in an odd numbered cabinet make sure the PDKU is in a lower numbered slot in the same cabinet When installing in an even numbered cabinet the PDKU must be in a lower numbered slot in the preceding odd numbered cabinet DK16e set slot 11 in the Base Cabinet to code 64 DK24 DK56 DK96 the PDKU must reside in slot 01 Set code 64 using Program 03 for the PDKU slot See the installation guide to program Stratagy DK for this option DK424 DK280 SMDI is only available on a B processor or higher Mak
19. You ll need a portable desktop PC with DOS 6 2 5MB hard drive space 3 5 1 44 floppy drive and 580KB free RAM You ll need a 9 pin null modem serial cable or Toshiba s SG ADMCBL cable to connect your PC to Stratagy DK Remote modem Administration Use Stratagy Admin software up to 9600 baud with Toshiba s SG FMOD modem or a Hayes compatible 14 4 baud V32 bis modem connected to Stratagy DK s serial Port 2 don t forget the 9 pin serial cable You can also use Stratagy DK s internal soft 2400 baud modem and administrate through its phone connection Make sure Stratagy DK is compatible with your Strata DK It works with all DK424 DK280 and DK16e DK16 systems It also works with DK24 DK56 DK96 with Release 4 software Always program Strata slot assignments before installing the Stratagy DK Use these slot assignments DK424 use a universal slot starting with slot 12 or 13 if an RSIU is in slot 11 never use slots 27 28 31 37 38 47 48 51 57 58 67 68 71 77 or 78 DK280 use any universal slot starting with slot 12 or slot 13 if an RSIU is in slot 11 R3 or higher never use slots 31 or 51 DK16e DK16 use any expansion cabinet slot except slot 18 in the DK16e that takes an eight port card DK24 DK56 DK96 use any slot after slot 01 Be sure to set code 31 in Program 03 for the slot where Stratagy DK will be installed O All Strata DK s if receiving Calling Party Control CPC or Loop Open Disconnect from the CO use
20. an be induced through the telephone network Toshiba advises that the Restore Utility be performed onsite Restore functions are available for either a customer s database or mailbox names and greetings or both 1l From the Tools menu press 2 The following menu is displayed Restore 1 Restore Database 2 Restore Names amp Greetings 3 Restore Database Names amp Greetings Stratagy DK installation Guide April 1997 27 Installation 28 Stratagy DK CAUTION Stratagy Voice Processing will be suspended during the restore procedure Any existing connection is broken For additional information on the Restore procedure see the Caution on Page 26 2 Enter the number of your selection and a second screen requesting the source directory is displayed The directory defaults to c ADMIN3 BACKUP If you have the file s in a different directory type over the default Be sure to enter the complete path including the drive letter Press E n ter Note Restoring files from the portable desktop computer s floppy disk drive is not supported 3 If you enter selection 2 or 3 you are also asked to enter a beginning and ending mailbox number Press Enter after each entry Note Leaving both fields blank defines all mailboxes Once the restore starts Admin calculates the time the process will take and displays a status message Restore time 4 min 49 sec Continue NY 4 Press Y to continue
21. and greetings from the previous database 1 From the Tools menu press 5 The following menu is displayed Toshiba Plug amp Play DK424 DK424 with SMDI DK280 DK280 with SMDI DKise DK16e with SMDI DK16 Note Selection 6 DK16e with SMDI will be available in a future release of Strata DK 2 Enter the number of the selection Stratagy DK Installation Guide April 1997 17 Installation Stratagy DK The Stratagy utility automatically defines the telephone system dial codes and tone patterns system integration patterns and default mailboxes for the specific telephone system Note If you only want to change the PBX type do not use this function Instead set the pbx_type parameter in the Stratagy System Configuration screen see pbx type on Page 22 for details 3 When the Toshiba telephone system is complete press any key to reboot 4 The DOS prompt is displayed To continue re enter Stratagy Admin and access the Tools submenu Note The new telephone system designation will display in the Main Menu Telephone System Configuration This function is to be used to modify the following codes integration patterns Telephone system dial codes Stratagy controls certain actions on your telephone system by using defined telephone system dial codes To define the dial codes you must modify the telephone system dial code parameters System integration patterns Allows modification to the Strata DK integr
22. and its new features Stratagy DK Installation Guide April 1097 19 Installation Stratagy DK 3 Press ESC The following menu is displayed Stratagy System Config Transmit file to Stratagy and Restart Stratagy Transmit file to Stratagy vithout Restarting Stratagy Cancel changes Press 1 the changes are transmitted to Stratagy and Stratagy is shut down and restarted By shutting down and restarting Stratagy the changes take effect or press 2 the changes are transmitted to Stratagy but Stratagy is not shut down or restarted Until you restart Stratagy the changes do not take effect or press 3 the changes you have made are cancelled and not saved 4 Press 3 to save the changes Stratagy shuts down and restarts 5 Press any key to reboot The DOS prompt is displayed To continue with Step 11 you must re enter Stratagy Admin Table 5 Stratagy DK System Configuration Parameters Definitions and Settings Parameter Hee fo j Description admingort In order for Stratagy to communicate with the portable desktop computer connected to one of its serial ports Stratagy needs to know which port is to be used This parameter defines the logical port that Stratagy software uses Assignment of the logical port to the physical port of the computer is made using the set serial_port parameter Example Set this parameter to 1for logical serial port 1 CAUTION The connection may fail ifthe baud para
23. ation patterns Note The telephone system configuration is set using the pbx type parameter see pbx type on Page 22 for details If your system is to be configured for system dial codes or system integration patterns you will need to edit them now As an example If your system is cc 1 Press 1 to Edit System ial Codes 2 From the Telephone System Dial Codes screen delete the suffix 1 from the line What to dial AFTER dialing the User ID extension 3 Press 2 to save your changes without restarting Stratagy Otherwise go to Stratagy System Configuration on Page 19 1 From the Tools menu press 4 The following menu is displayed Telephone System Configuration 1 Edit System Dial Codes 2 Edit System Integration Patterns 2 Press 1 the Telephone System Dial Codes screen is displayed see Figure 4 5 in the Stratagy I amp M Manual or press 2 the System Integration Patterns screen is displayed see Figure 4 8 in the Stratagy I amp M Manual 18 Stratagy DK Installation Guide April 1997 Stratagy DK Installation 3 After making the change press ESC and the following screen displays Telephone System Configuration Transmit file to Stratagy and Restart Stratagy Transmit file to Stratagy without Restarting Stratagy Cancel changes Press 7 the changes are transmitted to Stratagy and Stratagy is shut down and restarted By shutting down and restarting S
24. bust application programming that is provided by tokens Some new tokens are available exclusively for the Stratagy DK They are KM Enables a portable desktop computer s modem to communicate with the Stratagy DK internal modem 2400 baud by sending the call to User ID 993 KT Directs calls to a designated User ID when DSS function is active dss active true DSS port is assigned in the answering mailbox e Night Transfer on the DSS console is ON Features Busy Station Identification The Busy Station Identification feature enables the Stratagy DK to determine if a station is busy without performing a hook flash and transfer Stratagy DK reads the data of a DSS console and knows instantly if the station is busy or in Do Not Disturb DND A station in DND mode signals a busy condition to a DSS console DND and busy are processed the same way by the Stratagy DK i e the Busy chain is executed To use this feature you must configure the new console slot id and dss active parameters program the new DSS Port field see Step 12 Program the Mailboxes on Page 22 and install program a PDKU as the DSS console see DSS Busy Lamp Feature on Page 7 Important Once the DSS Busy Lamp feature has been programmed using the two parameters and the DSS Port field Stratagy DK must be re started two times The first re start configures the DSS parameters field The second re start loads the DSS pa
25. d in this section are available only in Admin version VSA 2G or later 1 From the DOS prompt C ADMIN3 type admin and press Enter The following screen is displayed Stratagy Admin VXX XX Feb 24 1997 r M A SAS SSE I STS 1 Connect to Stratagy 2 Configure Admin ESC Exit Important The portable desktop computer must be configured for the correct serial port in Stratagy Admin prior to performing Substep 2 2 Press or highlight the Connect to Stratagy option and press Enter 3 The Admin software prompts for the Stratagy DK s system password Enter the password the defaultis Stratagy andpress Enter The following messages are displayed while the Stratagy Admin software checks for the portable desktop computer s connection to Stratagy Preparing for connection Please wait STRATAGY VX XX X K Jun 19 1994 10 40 43 Copyright c 1994 5 Toshiba America Information Systems Inc Portions copyright c 1991 1995 The Automatic Answer Inc All Rights Reserved Depending on whether or not the Stratagy Admin software finds an internal external modem connected to the portable desktop computer a local or remote connection is established Local Access If a modem is not detected in Substep 3 above Admin establishes a direct connection and a version of the standard Main Menu displays Figure 7 Proceed to Step 11 Configure Stratagy DK on Page 16 14 Stratagy DK Installation
26. e sure a PIOU PIOUS RSSU RSIU card is available Set code 43 in Program 03 for PIOU PIOUS RSSU or code 49 for RSIU RSIS The PIOU PIOUS RSSU RSIU card must be located close to the Stratagy DK Install a serial cable between the two You ll need an LCD telephone physically installed on Strata DK make sure it s on the first port of the PDKU card defined in Step 5 above Don t forget to wear the anti static wrist strap during handling Be sure Stratagy DK has a jumper installed on J4 If you are using an internal modem in the portable desktop computer remember that Stratagy Admin only works with COM 1 and 2 not COM 3 or 4 Do not write over the Stratagy Admin subdirectory on your remote PC when installing the Stratagy Admin VSA 2G version you received Always retain previous versions of Admin Make sure your Strata I amp M Programming Manuals and Stratagy I amp M Manuals are handy Be sure to read the entire installation guide before installing Remember to back up your database after installation If you have read and completed this checklist installation will be a breeze OK let s get started 4011014 Contents Stratagy DK ae l T temal Modetm ee L Enhanced Stratagy Admin Software Ne Parameters esset pst tt Ge pie ech titer aee a eae a e pa t s as vei reote dont Ge Nin IRCA Shi asd etapa eap A mola pado Eula ITI opc TaN iUe atii Aste Users Menu Options Screen sss eee ementi ene
27. eme rer srs ERS E p B U SIN ES S TE LE PHONE S OL YU Ti ON 5 Before You Start Get ready to install Toshiba s Stratagy DK one of the most efficient voice processing systems available To make this installation go smoothly before doing anything else please read and complete both sides of this checklist l Do you know how to handle Stratagy DK Handle it with loving care and it will last a long time 2 Do you have everything you need Need more details They re inside the installa tion guide 3 Is Strata DK ready See the Strata DK Installa tion Maintenance and Programming Manuals for details on a specific Strata DK product 3 Whenever handling Stratagy DK always wear the anti static a wrist strap included keep the strap by the unit Always hold the unit by its edges Remember that electrostatic charge from your body even your own body oils can damage Stratagy DK Never drop or jar Stratagy DK The unit s hard drive is extremely sensitive to dropping or excessive force during installation C Temperature changes greater than 20 F cause condensation on Oo Stratagy DK s hard drive Wait 24 hours before installation if there is such a temperature variation What comes shipped Stratagy DK comes complete with pre loaded operating software documentation package and the anti static wrist strap Make sure nothing is missing or damaged Local Administration
28. for power off The screen enables you to select one of the following options 4 Shutdown and Restart CURRENT Version Restarts Stratagy equivalent to pressing the Esc key on the current Stratagy platform Shutdown and Trace CURRENT Version Shuts down then restarts Stratagy in the TRACE mode TRACE OUT file is created on Stratagy hard drive Shutdown and Start NEW Version Shuts down then restarts Stratagy using the new database and new Stratagy system software if any see Toshiba Plug and Play on Page 17 Shutdown and Start OLD Version Shuts down then restarts Stratagy using the software version previous to the upgraded software Stratagy DK installation Guide April 1997 Stratagy DK Installation e Shutdown SCANDISK and Restart Shuts down runs ScanDisk program and then restarts Stratagy Note There is no screen interaction during the running of the ScanDisk Utility Shutdown and STOP for power off Takes Stratagy off line and does not restart it Note The Shutdown and STOP for power off option is not available when accessing Stratagy remotely 3 Highlight your selection and press Enter Stratagy DK Installation Guide April 1997 33
29. gy DK Installation Guide April 1997 1 Whats New Stratagy DK Stratagy DK Some versions of the Stratagy Admin software are not compatible with the Stratagy system software see Table 1 Table 1 Stratagy Admin Compatibility Stratagy 4 Lite System Compatible Stratagy Admin Software Version Software Version V4 2B VSA 2C V4 2E VSA 2E VSA 2G Stratagy DK System Compatible Stratagy Admin Software Version Software Version VDK 2G VSA 2G 1 Stratagy 4 Lite V4 2E software does not support some of the utilities available in Admin VSA 2G s new menu selection called Tools see Page 2 If ONLY per forming mailbox programming on the Stratagy 4 Lite version V4 2E Admin VSA 2G can be used Total compatibil ity will be available with Stratagy 4 Lite Release 3 software Parameters Because of the unique nature of the interaction process between the Stratagy DK and Strata DK four new parameters have been added for use exclusively with the Stratagy DK see Table 5 for the definitions and settings for these parameters console slot id designates the PDKU slot Stratagy uses this slot for DSS LCD status dss active tells the Stratagy DK to retrieve BLF busy station information for the assigned DSS Port field located on the Users Menu Options screen see Step 12 Program the Mailboxes on Page 22 for information on programming the field ksu time synchronizes Stratagy DK s system clock with the sy
30. ide Hard Drive View Status i Port2 Porti Light Port LEDs Strap Port LEDs Figure 4 Stratagy DK Table 3 Stratagy DK Status Port LEDs IStatustED Port LEDs Port is on hook and idle Port is off hook and in use At boot up Dark No power Blinking Amber Power on self test Red Failed self test The port LEDs indicate which test s failed Port LED Green Test Failed DRAM 1 2 RTC 3 EEPROM 4 EPROM Checksum 5 Hard Disk 6 Integration Processor 7 DSP 1 While system is operational Green System is operational Green with System is operational and hard drive Blinking Amber is active Stratagy DK Installation Guide April 1997 9 Installation Stratagy DK Step 6 Verify that Voice Playback Basic Auto Attendant and Ports are Functioning Correctly Dial the extension number for each port Stratagy should for each port Answer and play the Toshiba Plug and Play company greeting Thank you for calling greeting 1 in User ID mailbox 990 Continue to play the Toshiba Plug and Play caller instructions greeting To reach the person greeting 1 in User ID mailbox 991 Step 7 Connect Portable Desktop Computer to Stratagy DK To program the Stratagy DK a IBM compatible portable desktop computer must be connected to the Stratagy and have the following 3 5 144 high density floppy drive Hard drive with a
31. install c admin3 to begin the installation procedure It is recommended that you not overwrite the current Admin directory but create a new directory The following messages are displayed Install Remote Stratagy Admin software package to C Admin3 Press Ctrl C to abort or press any key to continue Stratagy DK installation Guide April 1997 11 Installation Stratagy DK 3 Press any key to continue and the Stratagy Admin program is installed on drive C in subdirectory ADMIN3 Step 9 Configure Stratagy Admin Software Settings for the communication port in Stratagy Admin must match the corresponding parameters set in the Stratagy System Configuration file on the Stratagy DK For example if using COM 1 on the portable desktop computer and serial Port 2 on the Stratagy DK the Stratagy Admin Serial Port definitions for COM must be identical to the serial port definitions i e set serial port in the Stratagy System Configuration file on the Stratagy DK Note The menu screens detailed in this section are only available with Admin version VS A 2G or later 1 From the C ADMIN3 DOS prompt type admin andpress Enter The Stratagy Admin Main screen is displayed Stratagy Admin VXX XX Feb 24 1997 1 Connect to Stratagy 2 Configure Admin ESC Exit F1 Help Note Press F1 for help with any settings in the Admin Configuration screen 2 Press 2 or highlight the Configure Admin option and press E
32. inue 7 Press any key to continue Trace Diagnostics Trace is a diagnostic tool that is designed to assist you in troubleshooting Stratagy s activity When Trace is enabled it is automatically turned on when Stratagy loads up and logs data until Stratagy software is shut down To log the trace data you can use a text file called TRACE OUT The size of the trace file can be configured using the truce cup parameter see Table 5 This parameter defines the size of the trace file in kilobytes When the size of the trace file reaches the setting limit the existing file is overwritten beginning with the oldest record Enabling Trace Out To enable Trace Out Using the Shutdown function on the Stratagy Admin Main Menu select the option Shutdown and Trace CURRENT Version For more details see Step 15 Shut Down the Stratagy DK on Page 32 Stratagy shuts down then restarts in TRACE mode Trace will run continuously until Stratagy is shut down At that point the Trace stops but data will still reside in the text file TRACE OUT Copying Trace Files The TRACE OUT file can be copied to a floppy disk and edited To copy a Trace file to the portable desktop computer s floppy disk or hard drive 1 From the Stratagy Admin Main Menu press Alt T to select the Tools menu 2 Press to select the Retrieve Trace File option 3 Enter the trace file name and the directory to which you want the file to be copied Press
33. isk assembly or the disk s printed circuit board Wear the anti static wrist strap included in the package It can also be re used and left with the Strata DK cabinet An electrostatic charge from your body can damage the hard drive or other circuitry permanently Hold the Stratagy DK by the edges or the strap and never touch the board s surface Pressure on the printed circuit board or contaminants from your hands e g skin oil food particles hand lotion can cause component failure Step I Read Through this Installation Guide First Before starting the installation read through these instructions thoroughly Important information is included in this Guide that is crucial to a successful installation Step 2 Program the Strata DK Note The following instructions are based on the Stratagy DK being installed in a pre existing Strata DK If the Strata DK is a new installation see First Programming in Chapter 7 Overview of the Strata DK Programming Manual for more information To the Strata DK processor the Stratagy DK functions as an analog card RSTU Although there are some special program settings required for the Stratagy DK e g DSS BLF feature the Strata DK should be programmed just as it would for any external voice mail system that is to be connected to it Stratagy DK Installation Guide April 1997 5 Installation Stratagy DK Important The Strata DK may need to be reset to initialize some Strata programming
34. istics A A 990 IDLE 3 09 56 Figure 7 Main Menu with Sample Data Note To display the detailed help for a field highlight the field and press F1 Use the arrow keys L to scroll through the information To exit detailed help press Esc 1 Press Alt t for the Tools submenu 2 Type the password The default password is Stratagy with the first letter uppercase Note Menu screens detailed in this section are available only in Admin version VSA 2G or later 16 Stratagy DK Installation Guide April 1997 Stratagy DK Installation The following screen displays 1 Backup Utility Restore Utility Upgrade Stratagy software Telephone System Configuration Toshiba Plug and Play Stratagy System Configuration Retrieve Trace File Filecopy Toshiba Plug and Play The Stratagy DK is pre installed for the DK280 If you need to change this selection to a different Strata DK telephone system change it now using this selection Otherwise go to Telephone System Configuration on Page 18 Selecting this function will change all the settings to the new Toshiba telephone system default values delete any User ID mailbox customizations install the Strata DK default mailboxes Note Existing messages and mailbox greetings are not deleted when Plug and Play is selected For example if mailbox 200 has messages and greetings and Toshiba Plug and Play for DK280 is run then mailbox 200 retains the messages
35. ktop computer to the Stratagy DK is dropped communication can be re established by simply accessing Stratagy Admin in the usual manner If the connection between the portable desktop computer and the Stratagy DK is by way of the internal modem that connection will be the only one NOT dropped if a Backup or Restore function is selected If this type of connection is dropped the Stratagy port will go idle and will accept new incoming calls Connection to the internal modem can be re established through this port 2 Enter the number of your selection and a second screen requesting a backup directory is displayed The directory defaults to C ADMIN3 BACKUP If you want a different directory type over the default Be sure to enter the complete path including the drive letter Press Enter Note Backup of files to the portable desktop computer s floppy disk drive is not supported If the directory already exists you are given the option of entering a new directory or overwriting the file 3 If you enter selection 2 or 3 you are also asked to enter a beginning and ending mailbox number Press Enter after each entry Note Leaving both fields blank defines all mailboxes Once the backup starts Admin calculates the time the backup will take and displays a status message Backup time 4 min 49 sec Continue NY Important Since the Backup file is copied to your portable desktop computer s hard drive you should
36. meter forthis port is set higher than 9600 or the serial port definitions for this porf do not correspond to the definitions forthe COMport being used onthe portable desktop computer Possible values 1 COM1 2 COM2 Default 2 20 Stratagy DK Installation Guide April 1997 Stratagy DK Installation Table 5 Stratagy DK System Configuration Parameters Definitions and Settings Continued Parameter Description console slot id Identifies to Stratagy the physical slot in the Strata DK which contains the PDKU programmed for DSS console in Program 03 type 64 The Stratagy DK monitors this slot for the busy lamp field see dss_active parameter KSU system time and Night Transfer For Strata DK16e DK16 DK24 DK56 and DK96 the console slot id is always set to 0 zero Slot ID 0 corresponds to card slot S11for DK16 and DK16e or slot 01 for DK24 DK56 and DK96 CAUTION For Strata DK16 If this parameter is set to 1 Stratagy DK is disabled All ports return ring no answer when dialed For Strata DK424 and DK280 set this parameter per the following table DK280 DK424 Console slot id Slot Assignment 11 31 51 12 32 52 13 33 53 14 34 54 15 35 55 16 36 56 AR DH CO Important For this feature to work the PDKU must reside in an odd numbered cabinet see Figure 3 on Page 8 for examples In all applications the Sfrafagy DK must reside in a higher numbered slot in the same cabinet or next eve
37. minimum of 5MB of available disk space DOS V6 2 or higher must be resident on the hard drive 580KB RAM memory free Communication between the portable desktop computer and the Stratagy DK is accomplished by one of two methods local or remote Stratagy DK uses the serial Port 2 by default to communicate with the portable desktop computer see Figure 4 This setting can be changed using the admingort parameter in the Stratagy System Configuration file see Table 5 for detailed information Local Connection Using a null modem cable connect the portable desktop computer to the Stratagy DK A prefabricated cable SG ADMCBL designed expressly for Stratagy Admin communication with the Stratagy DK is available from Toshiba Note For those who wish to purchase individual cabling connectors adapters in lieu of purchasing the Toshiba Stratagy Admin cable we have provided the following wiring diagrams 9 pin 9 pin 25 pin 9 pin female female female female 1 6 2 2 4 i 3 3 2 3 4 d 3 2 5 7 5 5 6 MEE LEE 1 6 1 4 54 7 5 7 a 8 c 6 a 7 20 Figure 5 FE 232 DB9 to DB9 Cabling Figure 6 RS 232 DB25 to DB25 Cabling 10 Stratagy DK Installation Guide April 1997 Stratagy DK Installation Remote Connection Portable Desktop Computer Modem Prepare the portable desktop computer by installing connecting and configuring a modem The modem must be capable of communicating at a minimum of 2400 baud
38. n numbered cabinet as the PDKU card defined as console slot id Possible values 0 5 Default 0 zero daylight saving time Resets Stratagy s system time to daylight savings time TRUE Stratagy sets the system automatically to daylight savings time at 2 00 a m the first Sunday in April and the last Sunday in October FALSE Stratagy does not reset system time and continues with standard time Stratagy clock important Setting the ksu time parameter to true disables this setting Notes 1 This function is available only on Stratagy Admin software 2 The current setting is displayed at the top right corner of the Main Menu Possible values true false Default true dss active Enables the Stratagy DK to monitor the Busy Lamp Field BLF indicators on the Strata DK s DSS console port to determine if an extension is busy before attempting to transfer This parameter corresponds with the DSS Port field assignment in the Users Option Menu of a User ID Important f this parameter is set to false the DSS Port field on the Users Option Menu is disabled Possible values true false Default false Stratagy DK Installation Guide April 1097 21 Installation Stratagy DK Table 5 Stratagy DK System Configuration Parameters Definitions and Settings Continued Parameter Description ksu time Synchronizes Stratagy DK s system clock with the system clock of the supporting Strata DK telephone system info
39. nter The following screen appears Admin PC Configuration Advertising Stratagy ADMIN Log File remote LOG Serial Port 2 Baud Rate 9600 Modem Init String AT amp F amp C1 amp D2ZLOQ0VOX0EL ESC Exit F1 Help Note Press F2 in the Serial Port and Baud Rate fields to display a pop up box with valid entries 3 See Table 4 for a description of each of the fields To save your changes you must press Enter or the arrow down J key from the last field i e Modem Init String The program returns to the Admin Main screen 12 Stratagy DK installation Guide April 1997 Stratagy DK Installation To exit without saving your changes you may press Esc at any time The Stratagy Admin Main screen is displayed Table 4 Admin PC Configuration Fields Field Description Default Advertising Advertising string that displays when the Main Menu screen blanks after a specified number of minutes of inactivity per tmo_blank parameter in the install cfg file Possible values 60 character string The single quotes are required Default Stratagy ADMIN Log File System log file name This log file contains start up information any execution error information system actions and shutdown information Note It is a good idea to periodically archive or delete this file once or twice a year whenever you perform preventive maintenance Possible values 8 character file name plus 3 character extension The single quotes
40. ollowing messages appear on the screen Dial from analog phone attached to the modem To Connect press ENTER once you hear carrier To Quit press ESC at any time 2 Go off hook on the standard telephone and dial the telephone number 3 Once connection is made to the Stratagy modem a carrier tone is heard Press Enter Admin synchs up to the modem Stratagy DK Installation Guide April 1997 15 Installation Stratagy DK je samm seeme aana A message reading Connect ion established appears briefly on the screen and a version of the standard Main Menu displays see Figure 7 Proceed to Step 11 Configure Stratagy DK Step 11 Configure Stratagy DK To configure the Stratagy DK you may need to use the following Tools menu selections Toshiba Plug and Play Telephone System Configuration Stratagy System Configuration For a complete description of the standard menu selections and field descriptions see the Stratagy I amp M Manual Menu Bar POETE 0 EE t s eire RITU Date Time Quit KSU time EU Usage 0 98 Time 08 29 94 17 04 03 Stratagy VDK 2G 1 01 Users 101 Started 08 29 94 16 58 01 System Voice Processing Space 24 00 94 Shutdown 08 30 94 01 30 Information BEURSSHEE CREO 2 CLC CL ole PR Bi Strata DK 280 Notify Scan At 08 29 94 17 58 Port User ID Status Calis Last Port User ID Status Calls Last 1 A 990 DIAL 290 17 04 Port PVP are IDLE 181 17 02 Activity 3 A 3366 RECORDING 17 17 04 Stat
41. r TOKENS Cosas cutus dott atu It ueber dun indie car uM ate du e RUM es ue EE 4 Features D 4 Trstal Ata Oris iade tabu vda iua ilg tile IM RUN bod fa AAAA 5 Step 1 Read Through this Installation Guide First eee 5 Step 2 Program the Strata DK wee ccseeseeseeeceecessessceessecseeseeecsessesseeaceessesseeasessesaeeaeeeseeens 9 Step 3 Sh t Down the Stratas DE misiistino iiin iiia iii ai i 6 Steps Install the Strata y DK eoii a tironum eo uh a fa E A aA enios a 6 Step 5 Verify Stratagy DK is Functioning Properly eene 8 Step 6 Verify that Voice Playback Basic Auto Attendant and Ports are Functioning Correctly seicentesca ee iiaia aiaia a a a iaiia 10 Step 7 Connect Portable Desktop Computer to Stratagy DK esses 10 Local Connecti oma r re a A A AN te EAEE 10 Remote CODE oH Aseo a a a A a A EAS ona s olaniatanes 11 Step 8 Load Stratagy Admin Software VSA 2G Ne 1 Step 9 Configure Stratagy Admin Software octets dte UR i het tunt re etre 12 Step 10 Access Stratagy DK ccrte entretenir doe epe a dedi 14 AR 14 Remote ACCESS 21 iet ERR ARE CH NT EE n ene he RR EE on eoe EP ERR ERR 15 Step 11 do onte ares Sirabip y DUE cos oct stesso cet ee hl oot ot Ona ck oot cee a aaa bs tetto re 16 dT ostuba Pas and Play eeni doit ut o Na Ost tdt ec a do too Do 17 Telephone System Configuration sse eee een en nennen nennen 18 Stratagy System
42. rameters field into active memory Night Transfer Alternate Routing Using the new KT token a new feature called Night Transfer Alternate Routing is now available The feature monitors the DSS Night Transfer key in order to activate the KT token for alternate routing applications 4 Stratagy DK installation Guide April 1997 Stratagy DK Installation Limiting the Trace File Size Trace is a diagnostic tool that is designed to assist you in troubleshooting Stratagy s activity To log the trace data you can use a text file called TRACE OUT The size of the trace file can be configured using the new trace cap parameter which defines the size of the trace file in kilobytes When the size of the trace file reaches the setting limit the existing file is overwritten beginning with the oldest record Installation You will be handling the Stratagy DK when it is most fragile unpackaged and exposed The Stratagy DK if handled properly will give long reliable service To insure that the unit is not damaged during installation or maintenance follow these precautions CAUTION Damage may not always be immediately evident e g no physical damage on the outside of the unit and system failure may result weeks or months later Handle the Stratagy DK with care Mechanical shock from dropping shaking excessive force when seating the board into the slot rocking a connector on or other activities can severely damage the d
43. rectory or overwriting the file Note Be sure to enter the complete path Filecopy Use Stratagy Admin s Filecopy option to copy files to and from the hard drives of the Stratagy DK and the portable desktop computer 1 From the Tools menu press 8 The following menu is displayed The following screen displays Filecopy Source System Copy From Copy To ESC Exit Fl Help 2 In the Source System field where the file currently resides press F2 to display a pop up box of selections Highlight Pc for the portable desktop computer or Stratagy for Stratagy and press Enter 3 In the Copy From field type the directory name if necessary and the file name Note If a directory name is not entered Filecopy searches the Stratagy or Admin directory portable desktop computer for the file to be copied 4 Press Enter when finished 5 In the Copy To field type the directory name if necessary and the file name Note Ifa directory name is not entered Filecopy assigns the destination for the file to the Stratagy or Admin directory 6 Press Enter when finished While the file is being copied the following dialog status box is displayed File copying Stratagy fi Local Received 1024 bytes 33 Stratagy DK Installation Guide April 1997 Stratagy DK Installation When the copy is complete the following status box is displayed Finished copying file in 0 17 minutes press any key to cont
44. rmation obtained by Stratagy DK from the Strata DK system does not contain second time therefore there may be a 1 60 second difference between the Strata DK system and the KSU time displayed on the main menu of the Stratagy Admin program Important Because the Strata DK uses a 24 hour system clock but does not notate a m p m on the LCD display it is necessary to program the correct date and time in the Stratagy DK Main Menu Date Time function during the initial installation or when the system has been shut down for any extended time Note Setting this parameter to true disables the daylight saving time parameter Possible values true false Default true pbx type Defines the model of Strata DK that is used as the host system Possible values DK8 DK16 DK16e DK24 DK56 DK96 DK280 DMTF in band DK280S SMDI Default DK280 trace cap Defines the size of the TRACE OUT file in kilobytes When the size of the file reaches its defined maximum new data begins to overwrite the oldest data in the file generating a continuous loop of information Possible values Values vary depending on the amount of Trace information required and the space available on Stratagy s hard drive If this value is set high it could take an excessive amount of time to copy the file to the portable desktop computer A standard setting is 1440 for copying the file to the portable desktop computer s floppy disk drive Default 1000 kilobytes
45. rs Do not hit the board for proper seating This may damage the Stratagy DK components 6 Stratagy DK Installation Guide April 1997 Stratagy DK Installation Table 2 Stratagy DK Slot Assignment IDK424 Note For the DSS BLF feature the Stratagy DK must reside in a higher numbered slot than the PDKU card that the Stratagy DK will monitor see Figure 3 install the card in a universal slot starting with slot 12 if a PDKU or PEKU is in slot 11 or slot13 if a RSIUis in slot 11 Important Do not install the Stratagy DK in slots 27 28 37 37 38 47 48 57 57 58 67 68 71 77 or 78 To enable end to end signaling ensure that an RRCS 4 8 or 12 is installed on the RCTU and verify that the RCTU code in Program 03 is for RRCS operation IDK280 important The Stratagy DK does not function when installed in slots 31 or 51 INote For theDSS BLF feature the Stratagy DK must reside in a higher numbered slot than the PDKU card that the Stratagy DK will monitor see Figure 3 DK280 R2 install the card in any universal slot except slots 31 and 51 starting with slot 12 of the Base Cabinet DK280 R3 or higher install the card in any universal slot except slots 31 and 51 starting with slot 12 if a PDKU or PEKU is in slot 11 or slot 13 if a RSIUis in slot 11 DK280 All releases To enable end to end signaling an RRCS 4 8 or 12 must be installed on the RCTU Verify that ne Bem code in UARA
46. stem clock of the supporting Strata DK telephone system trace cap defines the size of the trace file in kilobytes Main Menu Starting with VSA 2G Admin the Main Menu has been changed to include a new menu selection called Tools and the time display in the upper right corner of the menu has an additional feature exclusive to the Stratagy DK The time display now indicates whether the Stratagy DK is synchronized with the Strata DK KSU KSU time or is running on its own system clock standard daylight savings Tools Tools includes the following selections see Figure 2 Backup Utility Restore Utility Upgrade Utility Telephone System Configuration Toshiba Plug and Play 4 Stratagy System Configuration Retrieve Trace File 4 Filecopy Functions supported by the Stratagy 4 Lite V4 2E 2 Stratagy DK Installation Guide April 1997 Strategy DK What s New For complete details on Toshiba Plug and Play Telephone System Configuration and Stratagy System Configuration see Step 11 Configure Stratagy DK on Page 16 For details on the remaining selections see Step 14 Stratagy DK Maintenance on Page 25 Tools Menu select mel Backup Utility Restore Utility Upgrade Utility Edit Telephone Systems Dial Codes select dial codes Telephone System Configuration Edit System Integration Patterns Strata DK424 Strata DK424 w SMDI Strata
47. tratagy the changes take effect or press 2 the changes are transmitted to Stratagy but Stratagy is not shut down or restarted Until you restart Stratagy the changes do not take effect or press 3 the changes you have made are cancelled and not saved CAUTION Care should be taken when making changes and then restarting Stratagy In some cases if invalid information has been entered Stratagy niay not reboot correctly Stratagy System Configuration Use this function to change Stratagy s system options and parameters and define time out values Most Stratagy System Configuration options do not require modification We recommend that you modify the system password immediately All other options have default values but may be modified as required 1 From the Tools menu press 6 The system configuration file with all parameters in alphabetical order is displayed See Chapter 4 Configuring Stratagy in the Stratagy Z amp M Manual for a complete list of parameters and their descriptions and Table 5 on Page 20 for a description of new parameters added for the Stratagy DK Note Fax settings are not available to the Stratagy DK 2 Make changes to the parameters See System Configuration on Page 4 11 of the Stratagy I amp M Manual for instructions on changing the parameters Important Take time to review the new parameters in Table 5 on Page 20 They are important to the properfunctioning of the Stratagy DK
48. y DK The Stratagy DK voice processing circuit card see Figure 1 for a photograph supports up to 8 ports provides up to 24 hours of storage and is installed in the card slot of a Strata DK Base or Expansion Cabinet KSU The supported systems and recommended software versions are Strata DK424 DK280 all releases Strata DK16e DK16 all releases Strata DK24 DK56 DK96 Release 4 The Stratagy DK requires Stratagy Admin software installed on a separate IBM compatible portable desktop computer for local or remote administration and maintenance With the release of the Stratagy DK a new enhanced version of Stratagy Adrnin VSA 2G is available This enhanced version provides new utilities explained in detail later in this Guide for configuring and maintaining the Stratagy DK Voice mail integration is provided by Strata DK in band DTMF integration Strata DK424 and DK280 can also provide Figure 1 Stratagy DK Hardware integration using the Simplified Message Components Desk Interface SMDI output of the PIOU PIOUS RSSU RSIU or RSIS SMDI port Whats New Internal Modem The Stratagy DK has an internal soft modem that operates at up to 2400 baud and can be used for remote maintenance Enhanced Stratagy Admin Software With the release of the Stratagy DK a new version of Stratagy Admin VSA 2G is available This new version provides enhanced abilities for configuring and maintaining the Strata

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