User guide - E-SAT
Contents
1. uuuuuuuiiuisssssssssss ee 5 1 Voice Call Trong Hansel c 02oc0ndueemiecwniagostedwndastues 5 1 Voice Call USING Prendi Card isa y adionked e Rede 5 2 SUDDIGITEta SETVICES rea petant teste itane trot atrapado 5 2 disci PPC R 5 2 CETT G eeo EPIRI I 5 2 Call FOFWATOITIG sceri bedeckt teang knara ctp nnani 5 3 Voice Walls soutenir tesddiondsteaddtoadaieundteada 5 4 Data Transfer 0 0 6 1 COMDE E UD oss usirr e ws uide ora PATER Go REOR Dae A 6 1 PC amp Network Configuration 0 e cece eee ees 6 2 Accessing TAS MEET C o aaa epar ipe da pa Petri uer sang 6 5 System Administration LuLuuuuuuiuuisuuusussusse 7 1 UR cou RT m 7 Connguring the s SIBITIusavebaene ida ed dee ne eyedsane nae 7 5 Software Upgrade cea jun aoc pencatoe poaae ite etie ae od irc 7 15 Troubleshooting sssssssssssssss 8 1 Below Decks Equipment BDE LEDs 04 8 1 ACGBESTDSNIBU os ooss ores Sancns arcas bangs gpese beech ovens S 8 3 Appendix A Approvals 0 00 cece ccc eee eee A 1 Appendix B Specifications 0 0 e cece e ees B 1 1 Introduction About This Manual Terms to Know Iridium OpenPort Terminal 1 Introduction Thank you for purchasing the state of the art Iridium OpenPort Terminal Iridium is the only provider of truly global satellite voice and data communications solutions with complete coverage2. password gt Check Status dial 354 A prompt will be played indicating if Incoming call barring is enabled Call Forwarding Iridium OpenPort supports Call Forward Unconditional Call Forward Busy Call Forward No Answer and Call Forward Not Reachable The default number for call forwarding is the Voice Mail number of the phone line Call Forward Unconditional Forward all incoming calls to another number All calls will be forwarded to the registered number Register dial 21 number Specifies the phone number for Call Forward Unconditional Activation dial 21 Deactivation dial 22 gt Check Status dial 23 A voice prompt will be played indicating if Call Forward Unconditional is enabled and the number that is registered to forward calls Call Forward Busy Forward incoming calls if the phone line is currently in a call Register dial 67 number Specifies the phone number for Call Forward Busy Activation dial 67 Deactivation dial 68 5 3 Iridium OpenPort Terminal 5 Voice Calls 5 4 Check Status dial 69 t A voice prompt will be played indicating if Call Forward Busy is enabled and the number that is registered to forward calls Call Forward No Answer Forwards incoming calls if the phone line does not answer in a specified amount of time Register dial 61 lt number gt lt timeout gt Specifies the number and timeout in seconds
3. 3 Overview Iridi um S atellite Iridium s constellation consists of 66 low earth orbiting LEO cross linked satellites operating as a fully meshed network and supported Communications by multiple in orbit spares Iridium has gateways in Arizona and Hawaii and additional telemetry tracking and control facilities in Alaska Canada and Norway It is the largest commercial satellite constellation in the world Figure 3 1 z gt cD gt le en OpenPort Terminal Above Decks Equipment Components Figure3 2 m n APR 1 Above Decks Equipment ADE The Above Decks Equipment ADE provides the communication connection between the BDE and Iridium s satellites The ADE will automatically locate and track Iridium satellites overhead 3 1 Iridium OpenPort Terminal 3 Overview Below Decks Equipment Figure 313 SIM card reset button and on off switch are located behind panel 2 Below Decks Equipment The Below Decks Equipment BDE is the appliance to which you connect your telephones and computers It is capable of handling three POTS RJ11 telephone handsets and one Ethernet data connection 3 ADE BDE Cable The cable connects the ADE to the BDE It is shielded and has a waterproof connection for the ADE 4 AC Power Supply Unit The AC Power Supply Unit PSU provides power to the BDE 5 POTS Handsets see page 5 2 Two handsets are provided with your OpenPort Equipmen
4. ED deh orem Tons 20 07 09 15 02 44 admin Sign Out e iridium configuration Status This page allows configuration of the unit counters LAN IP Configuration diagnostics IP address 192 168 fo fi Subnet Mask oss 255 oss o admin i password Use as DHCP Server n Starting IP address 152 165 fp IB Ending IP address f 92 166 f o Use DNS Forwarding r Update IP Configuration Port Forwarding Configuration no port forwarding rules set Add Rule Edit Rule Delete Rule Localisation configuration Location usa Canada Update localisation settings Copyright Iridium Satellite LLC 2008 zi PaE 0000000000 FTFTTTT3Bwes A Microsoft product screenshot s reprinted with permission from Microsoft Corporation 710 Figure 7 10 Iridium OpenPort Terminal 7 System Administration Port Forwarding Port forwarding is taking a port on the outside of the OpenPort such as port 80 typically used for web servers and passing it to another machine on the internal network on the same port 80 Port redirection is taking a port on the outside i e 80 and passing it to another machine on the internal network but on a different port i e 8080 Before beginning the user will need to know what port they wish to forward from outside the Iridium OpenPort to the inner network and whether or not they need to redirect the port as well They will also need to know if the data will be TCP or UDP 1 Cl
5. terminal 3 If you see the OpenPort status web page proceed to step 4 Otherwise you may need to configure TCP IP properties in your computer please refer to Section 4 12 for detailed instructions on computer setup 4 Double click the OpenPort Upgrade tool executable The following window will appear Enter the IP address of the OpenPort terminal Iridium OpenPort Terminal Upgrade Tool lol x PC Connection to Unit Unit s IP address 192 168 Microsoft product screenshot s reprinted with permission from Microsoft Corporation 115 Iridium OpenPort Terminal 7 System Administration 5 Clickthe Upgrade button to start the upgrade process The progress bar will move from o to 100 as the upgrade takes place Once the upgrade process is complete the message Upgrade successful Power cycle unit will appear Figure 5 19 Iridium OpenPort Terminal Upgrade Tool E 10 x Upgrade successful Unit vill restart Target unit will be upgraded to version 4009006 About Exit on completion Exit 5 Turn the unit off for 10 seconds and then turn it on again 7 To verify that the new software version was installed connect to the OpenPort Admin web page see step 2 and click diagnostics The software version is displayed on this page Microsoft product screenshot s reprinted with permission from Microsoft Corporation 716 lridium OpenPort Terminal 8 Troubleshooting 8 Troublesho
6. 1 480 752 5155 By E mail info iridium com By Mail Iridium Satellite LLC Attn Customer Service 8440 South River Parkway Tempe AZ 85284 USA
7. G Tods 20 07 09 15 01 27 guest Sign in i iridium sign in Status Enter your username and password below counters diagnostics sign in username pdmin I password Copyright Iridium Satellite LLC 2008 zi EE T Bgm 3 53 4 4 Microsoft product screenshot s reprinted with permission from Microsoft Corporation Iridium OpenPort Terminal 7 System Administration Status Select to link to This page provides e Counters LED status Diagnostics gt Signal Strength Configuration SIM status Admin Password gt GPS status location Satellite Connection status Voice Line status Figure 7 6 F e Edt Yew Hitoy Bookmerks Window Help gt http 192 168 0 1 basic_status ssi He Loading X Q7 Googie DD HH Appl Yawo GoogeMaps YouTube Wikipedia News 206 Popular v LidumOpe st Status 20 0008 13 28 14 admin gn Qui status Statu LEDs Power Status Signal GPS Data Handset 1 Handset2 Handset 3 O Oo O O O O O Signal Strength Signal Strength alil SIM Installed yes Errors no GPS Status GPS SPS mode fix valid Latitude 39 04 430 Longitude 77 28 178 Satellite Connection Connected False Access denial cause none Connection attempts 2 Connections 2 Connections released 2 Connections dropped 0 Voice Lines Type Number Voice Mail 1 Standard 881677700165 yes 2 Crew N A N A 3 Standard 881677700167 no Copyright iridium Satellite LLC 2008
8. Microsoft product screenshot s reprinted with permission from Microsoft Corporation Hl Iridium OpenPort Terminal 7 System Administration Counters Select to link to This page provides e Status Voice Call information Diagnostics Data Use information gt Configuration gt Admin Password Figure 7 l 7 G Pie tetp j7192 168 0 1 counters s mielxi e Fie Edk View Favortes Tools Help LP SP Manum Opereart Counters JE 4 Pe To e ES o d 20 07 09 15 02 13 admin Sign Out gt Irirarum counters status Voice Calls Total calis 14 Calls in progress 0 diagnostics MO call attempts 14 configuration E calis connected 14 Calls released 14 admin MT cali attempts 3 password MT calis connected 0 MT calis released 3 Calls dropped 0 Line 1 last call duration 00 00 17 Line 2 last call duration 00 00 00 Line 3 last call duration 00 00 00 Total call duration 00 08 34 Average call duration 00 00 37 Data Session established False Bytes Received 174 Bytes Transmitted 203 Total Bytes Received 70 314 154 Total Bytes Transmitted 5 620 896 Clear Counters Clear Counters last clear 30 06 09 18 13 07 Clear Counters Copyright Iridium Satellite LLC 2008 z Rpoeieao ones S S n A Microsoft product screenshot s reprinted with permission from Microsoft Corporation 7 8 Figure 718 Iridium OpenPort Terminal 7 System Administration Diagnostics Select to link to This p
9. Notice Export Compliance Information This product is controlled by the export laws and regulations of the United States of America The U S Government may restrict the export or re export of this product to certain individuals and or destinations For further information contact the U S Department of Commerce Bureau of Industry and Security or visit www bis doc gov Disclaimer Every effort has been made to ensure the correctness and completeness of the material in this document No company shall be liable for errors contained herein The information in this document is subject to change without notice No warranty of any kind is made with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Contents 1 IMETOGUCHION M 1 1 POU NIS VACA eae tration ritur trot aet eius roe any yis rat enn yes 1 1 TINE LOT H 1 1 Relerenice DOCHUITIENES osos esaet PE RM ERES ETE STEM ri To E yee se Gass EET EEATT HM 2 1 eaae didi EEEE E EE 2 1 Pada O Ra T M 2 2 Overview uaua nent eee s 3 1 Iridium Satellite Communications 0 0c eee eee 3 1 OpenPort Terminal COmponeTiEs scexsearecrr ex rper 3 1 SOCIO ALONG ax pardceieee puree cieee burda aioe puree ERES 3 1 System SEAT UD ooi ea eaereedapaearerei ee edes drea 4 1 SIV WANGQUOU uessprtum eU UPPER PEEIPRERIEREEIPPEEEIRESS 4 2 SUA CNS Oy eNEAN 4 2 Voice Calls
10. P server and to perform DNS forwarding see the following section to change Configuration of LAN Settings The Iridium OpenPort Terminal allows you to configure the following LAN settings via the web pages when logged on as admin These settings include lt IP Address Subnet Mask DHCP Server and IP Address Range to Use DNS Forwarding IP Address This is the IP address of the Iridium OpenPort Terminal as seen from the vessel The factory default is 192 168 0 1 You should not change this default unless there is already LAN equipment on the vessel in which case you must set this to an unused IP address of the ship side LAN Subnet Mask This defines the subnet used on the vessel The factory default is 255 255 255 0 You should only change this default if you change the IP address of the Iridium OpenPort Terminal All network devices must use the same subnet in order to communicate with one another Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Iridium OpenPort Terminal 6 Data Transfer Dynamic Host Configuration Protocol DHCP server This automatically provides unique IP addresses and appropriate configuration parameters to each network device connected to the Iridium OpenPort Terminal In the current configuration DHCP is disabled Note While DHCP is disabled devices connected to the Iridium OpenPort Terminal wil
11. age provides Status Useful diagnostic information Counters ouch a Configuration Equipment ID Admin Password MAC amp IP address gt Hardware amp Firmware revision level Ce fe tetp 1 192 168 0 1 dagnostics sat gsx zs pr File Edk View Favorites Tools Heb LF SP Bindu Operart Diagnostics FE dh Page Tod 20 07 09 15 02 30 admin Sign Out i iridium diagnostics 3 status This page lists information that may be useful in diagnosis counters Diagnostics Equipment ID IMEI 309006010003030 IMSI 901037770000028 configuration MAC Address 00 1c b4 00 01 1d IP Address 192 168 0 1 admin Firmware Revision A009006 A109006 password Firmware Timestamp Jun 29 2009 14 52 48 Hardware Revision Not Programmed Copyright iridium Satellite LLC 2008 zi Hitp 192 168 0 1 dagnostics ssi LITT T DS ne Rios gt 7 Microsoft product screenshot s reprinted with permission from Microsoft Corporation 19 Iridium OpenPort Terminal 7 System Administration Configuration Select to link to This page provides Status gt LAN IP configuration gt Counters gt Port forwarding configuration Diagnostics gt Localization configuration Admin Password Iridium OpenPort Configuration Windows Internet Explorer R j jxj Fi gure 7 9 go X le hittp ff192 168 0 1 configur ation ssi x ecoge Fie Edk View Favorites Took Help VE EO Bindum OperPort Configuration PR
12. and BSI FS 21805 The project master file which contains or references all necessary documents to make up a technical file is retained by Iridium satellite LLC The OpenPort 9801 Certification is dependent on the following criteria 1 The OpenPort ADE is installed and used as described in OpenPort User Guide 2 The OpenPort ADE is only used with an OpenPort 9701 Below Decks Equipment BDE 3 The OpenPort ADE is manufactured by Celestica or an equivalent competent manufacturer adopting the same process with equivalent quality levels am satisfied that relevant standards have been used in the design the above documentation exists in the project Master File and that the product will be labelled with the CE mark before VP Engineering A 3 lridium Openport Terminal Appendix B Specifications Channels available available 64 channels 1 a voice 1 1 watts average power EIRP 64 ch max data 6 watts average power rate Modulation Voice Data BPSK Type 6 ae a element azimuthal array and 1 zenith element electronically switched and phase steered EL NN Antenna Beam EL hemispheric coverage 60 per element automatic solid state Ships Motion provides useful link margin up to roll 20 eim Exposure type RF transparent dome shaped cover and metal base Temperature 30 to 70 deg Celsius ADE Above range Deck Equip Relative Humidity O to 93 RH Precipitation meets IPX6 low
13. e configured within the IP range 192 168 0 x where x is anything between 2 and 254 5 Next set the Subnet mask to 255 255 255 0 6 Enter the IP address of the OpenPort unit for the field marked Default gateway 7 Lastly check the radio button for Use the following DNS server addresses and enter the DNS server address provided by your Service Provider for the Preferred DNS server address If an address is not provided use the OpenPort unit s IP address as shown below 8 Click OK to close any open properties pages Internet Internet Protocol TCP IP Properties Protocol General Properties window You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 192 Subnet mask i Subnet mask 255 I 5 255 Default gateway 192 Radio button Use the following DNS server addresses Preferred DNS server 10 20 Altemate DNS server 10 20 40 As long as your data port is provisioned and the proper physical connections made access the Internet simply by starting your web browser The ISU allows you complete functionality to upload and download data web pages and email Note Large files or graphic intense web pages will take longer to transfer or display Microsoft product screensho
14. ethesda MD 20817 U S A Telephone 1 301 571 6200 Date l ibl 200 d C SA Dapid Schoen VP Engineering Iridium Satellite LLC A3 Iridium Openport Terminal Appendix A Approvals EU Declaration of Conformity IRIDIUM Declaration of Conformity 9801 OpenPort Terminal Declaration of Conformity EC Directive This is to certify that the following equipment complies with all relevant Essential Health and Safety Requirements of the Radio and Telecommunications Terminal Equipment Directive 1999 5 EC and the Low Voltage Directive 73 23 EC as amended by 93 68 EC Iridium 9801 OpenPort Above Decks Equipment ADE 900A0K 900A0L 900A0M 900A0N 900A0P Celestica No 10 amp 10A 81200 Johor Bahru Malaysia 15 August 2008 Equipment description Serial numbers tested Manufacturer Issue date The following harmonized standards were applied to the design of the handset Low Voltage Directive Test Report Report Date EN 60950 1 2002 SU3664 8725 15 August 2008 R amp TTE Directive EMC Test Report Report Date EN 301 489 20 V1 2 1 EU2780 8579 13 May 2008 2002 11 amp EN 60945 2002 R amp TTE Directive Radi Test Report Report Date EN 301 441 V1 1 1 RU1427 8509 2 June 2008 2000 05 RU1496 8759 3 Sept 2008 The Test Report References above are test reports prepared by TRL Compliance Ltd Moss View Nipe Lane Up Holland West Lancashire WN89PY UK Accreditation references TRL UKAS 0728
15. etween the equipment and receiver gt Connect the equipment into an outlet on a circuit different from that to which the receiver is connected gt Consult the dealer or an experienced radio TV technician for help Modifications to this device not expressly approved by Iridium Satellite LLC may void authority granted under the rules of the Federal Communications Commission to operate this device Industry Canada This product is compliant with Industry Canada RSS 102 for RF Exposure The 9701 BDE is a Class B digital apparatus and complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Iridium Openport Terminal Appendix A Approvals FCC Declaration of Conformity Declaration of Conformity On behalf of Iridium Satellite LLC I declare under penalty of perjury that the following device complies with the requirements of the United States Federal Communications Commission pertaining to a personal computer peripheral device Identification Iridium Broadband Terminal Below Decks Equipment Model 9701 Compliance Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Iridium Satellite LLC 6707 Democracy Blvd Suite 300 B
16. for Call Forward No Answer If an incoming call is not answered by the unit in the time specified in the registration the call is forwarded Activation dial 61 Deactivation dial 621t gt Check Status dial 63 A voice prompt will be played indicating if Call Forward No Answer is enabled and the number that is registered to forward calls Call Forward Not Reachable Forwards incoming calls after no response in reaching the Iridium OpenPort unit e g unit is turned off Register dial 24 number Specifies the number to forward to if there is no response in reaching the unit Activation dial 25 Deactivation dial 26 gt Check Status dial 27 A voice prompt will be played indicating if Call Forward Not Reachable is enabled and the number that is registered to forward calls Call Forwarding Precedence Call Forward Unconditional takes precedence then Call Forward Busy then Call Forward Not Reachable then Call Forward No Answer When a status check command is sent only the highest priority active Call Forwarding is reported back Cancel all call forwarding Cancels any and all types of call forwarding including sending a call to Voice Mail oo2tt This command deactivates all call forwarding Iridium OpenPort Terminal 5 Voice Calls Voice Mail If you have subscribed to Voice Mail then you will be notified that a Voice Mail is waiting for you in three possible ways Interrup
17. fore using the system The internal structure of the computer network depends on your needs The Iridium OpenPort Terminal is capable of handling everything from the connection of a single PC to a complete Ethernet network The data port provides an Ethernet connection of 10BaseT using an RJ45 connector Computer Set up If the Below Decks Equipment BDE is to be connected to a down stream port of an Ethernet hub or switch then the user will need to use a crossover Fthernet cable Again the data port must be provisioned to connect to the Internet The data LED will be illuminated green Figure 6 1 Ethernet Crossover Cable jo eB Gen N c t m n rw e e HUB Switch lridium OpenPort Terminal 6 Data Transfer PC amp Network Configuration For a single PC Connect directly to the data port of the BDE Use a standard Ethernet cable Configure PC for static configuration for more details see Windows PC Set up for Static Configuration For multiple PCs gt Connect the switch hub router to the data port on the BDE using a crossover Ethernet cable e Connect the PCs to the Ethernet switch hub or router Note these multiple devices will be sharing the same satellite connection over the Iridium network the more devices connected the smaller the share of the connection Depending on how your ship side LAN is configured you may or may not want the Iridium OpenPort Terminal to act as a DHC
18. he information you can see on the web pages as well as the LED colors status Red BDE cannot communicate Get a qualified person to check the connection Flashing with ADE check between the BDE and ADE this should include the GPS No GPS signal You may be in an area where a GPS signal cannot be received if the vessel moves and the problem persists then contact your service provider and report that internal GPS has failed data Access to network denied Access to the Iridium network has been denied see Web Page for details there are a number of reasons for this below for details see Access Denied table page 9 3 data SIM problem Check SIM inserted correctly and SIM lock on SIM holder pushed across Check you have a valid OpenPort SIM Access to network denied Access to the Iridium network has been denied see Web Page for details there are a number of reasons for this below for details see Access Denied table page 9 3 voice SIM problem Check SIM inserted correctly and SIM lock on SIM holder pushed across Check you have a valid voice OpenPort SIM CO 2 Iridium OpenPort Terminal 8 Troubleshooting Access Denied Denial of access will be indicated by the voice and data LEDs on the BDE illuminating Amber Access to the Iridium network may be denied for a number of reasons The following items contain information that you may be asked to provide when contacting your service provider TMSI inva
19. iagnostics IP address pe pe n Subnet Mask pss oss 255 fo configuration i I admin I m password Use as DHCP Server F Starting IP address h2 fe p 2 Ending IP address 2 fiss fo 200 Use DNS Forwarding F Port Forwarding Configuration Rule External Port internal Port IP Address Protocol O 1 8080 80 192 168 0 2 TCP o 2 25 25 192 168 0 3 TCP Location Copyright Iridium Satellite LLC 2008 Microsoft product screenshot s reprinted with permission from Microsoft Corporation 7 13 Iridium OpenPort Terminal 7 System Administration Figure 7 14 Figure 7 15 714 Admin Password Change To change the Admin Password enter the current password the default password is admin followed by your new password Enter the new password a second time and click the Change Password button Your new password is now active iridium OpenPort Change Password Windows Internet Explorer le xl go E betp 192 168 0 1 chgpasswd set z 9 x iz Dc Fie Ed View Favorites Toos Help V SF Bindu OperPort Change Password fp E deh Page Tode 20 07 09 15 08 54 admin Sign Out gt iridium change admin password status Enter your current password and new password below counters diagnostics configuration change password aomin t 1 passpprd password new password confirm password minimum password length is 4 characters maximum password length is 24 cha
20. ick Add Rule see Figure 7 9 An administration page will open shown below re D er EP l8j xj go gt E hitpzjj192 168 0 1 5dd port ssi lri X oooge Pi Fie EGR View Favorites Tools Help VE SP Biindum OperPart Add Port Forwarding Rude FOE 4m Pee gt Gow dcm i rid i u 20 07 09 15 06 10 admin Sign C add port forwarding rule External Port o co Internal Port o di Internal IP address o o o o co Protocol TCP ad OK Cancel i pas Copyright Iridium Satellite LLC 2008 x a A r L y Microsoft product screenshot s reprinted with permission from Microsoft Corporation 711 Iridium OpenPort Terminal 7 System Administration 2 Enter Select the following The external port number to forward to the inside The internal port number which will be receiving the data Note If you are redirecting as well this number will be different than the external port number The IP address of the computer which is receiving the data Note This will need to be on the same subnet as the OpenPort ISU gt The protocol for the data TCP or UDP E leixi XK Googie Pp arding Rule Windows Internet Ex 7 Iridium OpenPort Add Port Forw Figure 711 OOF femnassa Fis EGR View Favorites Tools Heb UP SE A iridu OperPort Add Port Forwarding Rude t iridium plorer vl r PD gt BD gt teh Page G Tooke 20 07 09 15 06 10 admin Sign O
21. ides Counters e LED status Signal Strength e SIM status e GPS status location e Diagnostics Satellite Connection status e Voice Line status Figure 7 1 F e Edt View hitoy Bookmerks Window Help 4 http 192 168 0 1 basic_status ssi OQ HH Apple Yawo GoogleMaps YouTube Wikipedia News 206 v Popular v Iridium Ope st Ratus R Loading X Q7 Google d P iridiu 20 08 09 1302 08 guest status 9 statu LEDs Power Status Signal GPS Data Handset 1 Handset2 Handset 3 O Oo O O O O O O Signal Strength Signal Strength alil SIM installed yes Errors no GPS Status GPS SPS mode fix valid Latitude 39 04 432 Longitude 77 28 177 Satellite Connection Connected False Access denial cause none Voice Lines Type Number Voice Mail 1 Standard 881677700165 yes 2 Crew N A N A 3 Standard 881677700167 no Copyright iridium Satellite LLC 2008 Microsoft product screenshot s reprinted with permission from Microsoft Corporation Ta Iridium OpenPort Terminal 7 System Administration Basic Counters Select to link to This page provides Status gt Voice Call information Diagnostics Data Use information e l8j xi Figure 7 2 Qe emnes gg Ter Fie Edk View Favorites Tool Help VE SE Cy Indum Oper ort Counters FRE dh Pepe oe gt 20 07 09 15 00 29 guest Sign in counters status Voice Calls Total calis 14 Calls in progress 0 diagnostics L
22. ied see Web Page for details Access to network denied see Web Page for details Not Used No GPS signal i2 4 O O amp N rO E 2 _ eo Not Used Not Used NO BDE cannot communicate with ADE check connections Not Used Not Used Not Used SIM problem SIM problem SIM problem SIM problem Not Used Not Used Not Used The BDE does not know what services are provisioned until it has connected to the network so this LED will be off at initial power up 29 Iridium OpenPort Terminal 8 Troubleshooting Suggested actions for the following fault conditions power Off No power supplied to BDE Get a qualified person to check the power being supplied to the BDE it should be between 11 32VDC at the input to the BDE and capable of providing up to 5oW on and this LED remains amber then call your power Amber Power supplied to BDE BDE Remove the SIM cover and ensure that the on off switched off switch is in the on positions With this switch in the on position the LED should be green If the switch is service provider for assistance connections connections at the BDE and ADE and the entire cable between them signal No network signal It is valid for this LED to go red for short periods of detected time but it should not remain red If it remains red it implies that there is a problem with the equipment Please call your service provider and report all t
23. igure 7 4 Iridium OpenPort Terminal 7 System Administration Configuring the system and full diagnostics can only be done by the System Administrator and requires a login password The default user name and password is admin Change the password if desired To access the ISU Web Pages 1 Connect a PC to the data port on the BDE 2 Open the web browser and in the web browser address window type http 192 168 0 1 Note The default IP address is assigned to the ISU at the factory The IP address can be changed if there are multiple ISU s at a single site If this has been done then type in the new IP address To reset the IP address back to the default 192 168 0 1 press the network reset button on the BDE iridiume 1 i ise 1 voice2 voice3 l Reset button 3 Select Login for administrator level diagnostics Type in the user name and password specified by Iridium Call your Service Provider if login fails 15 Iridium OpenPort Terminal 7 System Administration 7 6 Figure 7 5 4 Select the appropriate link Note The information displayed on the web pages is not dynamically updated To update the information refresh the web page from you browser Select to link to e Status e Counters Diagnostics f Iridium OpenPort Sign In Windows Internet Explorer E i81 xi Qi emengmaesiaeges O O gmiemixies er met We Hee ee 0 VE SF E rim Operart Sign In FE or Page
24. ine 1 last call duration 00 00 17 Line 2 last call duration 00 00 00 Line 3 last call duration 00 00 00 Total call duration 00 08 34 Average call duration 00 00 37 Data Session established False Bytes Received 174 Bytes Transmitted 203 Total Bytes Received 70 314 154 Total Bytes Transmitted 5 620 896 Copyright Iridium Satellite LLC 2008 zj he pjfiszi RO Kcoutersad O S S TFT ne e Microsoft product screenshot s reprinted with permission from Microsoft Corporation 13 Iridium OpenPort Terminal 7 System Administration basic Diagnostics Select to link to This page provides Status Useful diagnostic information Counters d gt Equipment ID MAC amp IP address Hardware amp Firmware revision level Figure 7 3 Qi lelreoinsercsoraoot a Xe Fle EG View Favores Toos Help WE EU E ndm perfort Crognostics FE deb gt l Page Gods gt uc m iridiu 20 07 09 15 00 45 guest Sign In diagnostics Status This page lists information that may be useful in diagnosis counters Diagnostics Equipment ID IMET 309006010003030 bdo 1 IMSI 901037770000028 MAC Address 00 1c b4 00 01 1d IP Address 192 168 0 1 Firmware Revision AOO09006 A109006 Hardware Revision Not Programmed Copyright Iridium Satellite LLC 2008 zi hitp 192 168 0 diagnostics sei LITT TT D nene Rio 2 Microsoft product screenshot s reprinted with permission from Microsoft Corporation 74 Configuring the System F
25. ion on how to purchase an Iridium GoChat card Placing a call requires pressing a dedicated speed dial button then entering the phone number followed by the At the prompt enter your scratch card pin number Additional instructions are listed on each crew phone PIN Feature The PIN feature is only available for a Standard line To disable PIN dial 7o lt PIN gt gt To enable PIN dial 71 lt PIN gt gt To change PIN dial 72 old PIN new PIN gt lt new PIN gt To change AND enable PIN dial 73 old PIN new PIN new PIN gt If PIN is enabled a user making call will need to enter PIN before other dialed digits e g gt lt PIN gt lt phone number gt Regardless if PIN is enabled or not PIN is NEVER required for emergency calls and supplementary service code including PIN feature dialing Call Barring Call Barring is supported to block all incoming or all outgoing calls A 4 digit password is used for all Call Barring operations activation deactivation Iridium OpenPort Terminal 5 Voice Calls Outgoing call barring Note There is only one password for Standard and Supplemental Service default password 0000 Activation dial 33 password Deactivation dial 34 password gt Check Status dial 33 A prompt will be played indicating if Outgoing call barring is enabled Incoming call barring Activation dial 35 password Deactivation dial 36
26. l need to have their network settings manually configured There must only be one DHCP server on any network segment Please see insert on how to configure network connections manually with Windows DHCP IP Address minimum and maximum This sets the range of IP addresses for the DHCP server to use The factory default is 192 168 0 2 to 192 168 0 254 The range specifies the maximum number of devices on the network Both the maximum and minimum value must be in the same subnet Domain Name System DNS forwarding DNS is used to convert network names such as www google com into the IP addresses needed to connect to the device The factory default is disabled The Iridium OpenPort Terminal acts as a switching station so that it automatically forwards DNS requests to the appropriate DNS Server Once you change the LAN configuration and press the Update IP Configuration button the Iridium OpenPort Terminal will reboot to apply the configuration changes this will drop any calls Once the Iridium OpenPort Terminal has rebooted any connected network devices may take up to 10 minutes to automatically obtain new settings During this switch over time the network devices may not be able to communicate with the Iridium OpenPort Terminal or and duplicate IP address settings can occur If you change the LAN settings it is advisable to reboot any attached devices to avoid this issue Note The LAN Settings can be reset to the factory defaul
27. lid Unit will automatically try to access the network using the IMSI IMSI invalid Call service provider Authentication Failure Check SIM status on Status web page check using a valid SIM card If all ok call service provider IMEI Blacklisted Call service provider Indeterminable Location Check GPS LED on BDE If LED is green check GPS status on web page Contact Service Provider with this information and denial information Restricted Area Wait until move into different geographical area 9 3 Notes Iridium OpenPort Terminal Appendix A Approvals FCC Declaration for 9701 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment Off and On the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation b
28. llation may result in injury or inability of the equipment to function properly Only a qualified professional technician trained in the installation of marine electronics and antennas should remove the installation cover on the BDE Iridium Satellite LLC disclaims all liability for the customer s failure to comply with these requirements and improper installation AWARNING The Below Decks Equipment BDE contains low voltage that may cause serious injury if opened or not grounded Ensure the unit is properly grounded before operation and do not under any conditions open or dismantle the BDE The Above Decks Equipment ADE transmits radio frequency RF that is potentially harmful When the system power is ON keep all personnel a minimum of 1 0 m 3 3 ft from the antenna see Radiation Hazard Installation SIM cover COVer 24 Iridium OpenPort Terminal 2 Safety Radiation Hazard 2 2 Figure 2 2 Potentially hazardous radio frequency RF is transmitted from the ADE To avoid risk to personnel it is recommended people keep the following distances between themselves and the antenna when the system power is ON Personnel must maintain a minimum separation distance of 1m from the unit and installers must place the Above Deck Equipment transmitter in a manner to maintain this minimum spacing requirement within o 180 of the antenna 1 0 m 3 3 ft elevation range Iridium OpenPort Terminal 3 Overview
29. lluminate green Figure 5 1 widium e NV 4 S fy aa S FY N ole 1 voice2 voice3 Note If none of the data or voice LEDs are green then it may be that no services have been provisioned If they are amber you may be denied access to the Iridium network See Section 8 Troubleshooting the BDE The telephone interfaces can be configured to set the phone tones ring dial and busy signal to a specific country see Figure 7 9 Voice Call from Avoice line can be configured to one of two line types A crew line which Han ds et must use an OpenPort Crew handset or a Standard line d W D o gt L Follow these steps when calling from a Standard line 1 Connect the handset to the BDE 2 Type in the country code the phone number required ending with the key For example local phone number cE pound Key 5 1 Iridium OpenPort Terminal 5 Voice Calls Figure 5 2 Voice Call Using 5 2 GoChat Card Supplemental Services Iridium OpenPort PIBENCANSTRUGTIONS l Crew Phone eq LOR c untry code phon f Piet HET GIET pou dc y i untry Icode eects n pre Iridi bol sat Re ng Instructions for Iridium ing el adim Eo canoe T9 Pas a E ards FR JE C Standard Handset Crew Handset Iridium OpenPort uses a dedicated phone for crew calling which requires an Iridium GoChat card see your service provider for informat
30. of the entire earth including oceans airways and even polar regions The Iridium OpenPort Terminal delivers reliable secure real time simultaneous high quality voice and up to 128kbit s data connection to the Iridium satellite network from any point on the globe 9 42 W gt d le ae j 1 This manual provides you with complete information on the use of the OpenPort Terminal This includes the following Starting the system How to make and receive voice calls How to transfer data across the Internet gt System Administration Troubleshooting ADE Above Decks Equipment the radiating unit BDE Below Decks Equipment the user interface unit ISU Iridium Subscriber Unit The ADE and BDE together POTS Plain Old Telephony System SIM Subscriber Identity Module PSU Power Supply Unit Provisioned A term used to indicate the SIM card is activated for voice and data connection This can only be done by the Service Provider 1 2 2 Safety Iridium OpenPort Terminal 2 Safety Warning s The ADE and the BDE should be installed by a qualified professional Figure 2 1 technician trained in the installation of marine electronics and antennas Failure to comply with these precautions or with specific warnings on the equipment or in this manual violates the safety standards of the design manufacture and intended use of this equipment Follow all safety precautions carefully Improper insta
31. oting There are two main sources of information for troubleshooting 1 The ISU Web Pages as detailed in Section 7 2 The LEDs on the BDE power No power Power Not Used Power supplied Not Used supplied to supplied to to BDE BDE BDE BDE and BDE switched off Idle connected to the Iridium network but no traffic status signal GPS NotUsed data Data port not provisioned voice 1 Voice port 1 not provisioned Or handset off hook Voice port 2 not provisioned Or handset off hook Voice port 3 not provisioned Or handset off hook voice 2 Voice 3 switched on Power is being passed to ADE Active Voice or data is being transferred to from the Iridium network Strong GPS signal available to ADE Data port provisioned for use Voice port 1 provisioned for use Voice port 2 provisioned for use Voice port 3 provisioned for use Flashing when data call in progress Incoming call ringing or call in progress Incoming call ringing or call in progress Incoming call ringing or call in progress Not Used Not Used Standby not connected to the Iridium network Weak network Not Used Not Used network signal signal detected network detected signal detected Access to network denied see Web Page for details Access to network denied see Web Page for details Access to network den
32. pressure continuous spray Main Power AC B 1 Iridium Openport Terminal Appendix B Specifications ADE Above Wind in excess of 100 mph with proper mounting see Deck Equip 4 5 of Installation Manual Exposure type IP33 compliant use inside controlled environment BDE Below Deck Equip Temperature Range O to 50 deg Celsius Diameter 57 0 cm Height 23 0 cm ADE Weight 11 0 kg Mounting mounting M10 bolts on flange 20 cm diameter connected to pole Length 25 0 cm Width 19 0 cm BDE Height 5 5 cm Weight 1 35 kg Mounting indoor flat vertical wall supports BDE weight Length 14 0 cm Width 5 9 cm Power module Height 3 5 cm Weight lt 0 5 Ib Length 1 Vi 3 Interconnection Cable Length 2 7om optional ADE BDE Connector Bulgin Buccaneer IP68 9 pole fixed plug SIM Card Furnished by Iridium Service Provider Data 10 baseT Voice 1 RJ 11 2 wire POTS BDE Voice 2 RJ 11 2 wire POTS Voice 3 RJ 11 2 wire POTS ADE Connector RJ 45 proprietary B 2 lridium OpenPort Terminal Comments Yourcomments and suggestions are welcome and greatly appreciated They help us develop superior products for demanding professionals like you For additional information about Iridium products and services please contact Iridium as follows By Telephone Toll Free Number from USA 1 866 947 4348 Local or International Number
33. racters Change Password Copyright Iridium Satellite LLC 2008 za y Error on page LITT T DS nene Rios 7 Iridium OpenPort Change Password Windows Internet Explorer lel xl G e tetp i7192 168 0 1fcrgpasomd s z 9 x coz P Fie Edt Vew Favortes Tools Help VE E A iridu OperPort Change Password 20 07 09 15 08 54 admin Sign Out e iridium change admin password status Enter your current password and new password below counters diagnostics configuration change password gt admin nani Bis password password password confirm esssssss password minimum password length is 4 characters maximum password length is 24 characters Copyright Iridium Satellite LLC 2008 a TTB 6S rte 100 gt Microsoft product screenshot s reprinted with permission from Microsoft Corporation Iridium OpenPort Terminal 7 System Administration Software To upgrade the software you need Upgrade Figure 7 17 gt A Windows based PC lt Standard Ethernet cable gt OpenPort Terminal Upgrade Tool executable software Follow these steps to upgrade the software 1 Connect PC to OpenPort data port with a standard Ethernet cable 2 Open a browser and verify connectivity with the OpenPort terminal by navigating to 192 168 0 1 which is the default IP address assigned to all OpenPort terminals at the factory If the default has been changed enter the new IP address of the
34. rea Connection connected to the OpenPort unit and right click Properties 3 From the list of connections used highlight Internet Protocol TCP IP and click Properties Local Area Local Area Connection 7 Properties Connection Properties General Advanced window Connect using NEP Broadcom Netteme Sixx Gigabt C Configure This connection wres the following hems Mr and Printer Shang For Microsoft Hetworkz TCP IP Properties Dezenplion Transsmessson Loriol Protacal Inemet Protocol The delaukt wade aes nelveork protocol that provides commurucahon across dvare interconnected networks Showy icon in notification area when connected Miotly me when this connecbon has limited or no connectraty Microsoft product screenshot s reprinted with permission from Microsoft Corporation Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Figure 6 3 Accessing the Web Iridium OpenPort Terminal 6 Data Transfer 4 On the Internet Protocol TCP IP Properties page click the radio button Use the following IP address and enter an IP address to be used by this computer Note This IP address should be different from the OpenPort unit while still being in the same IP range For example if the OpenPort unit is configured as 192 168 0 1 default then a computer connected to the ISU must b
35. t a Standard Phone for installation on the bridge and one Crew Phone designed for quick access to Iridium Crew Calling services 6 SIM The SIM card validates the system at start up allows connection to the Iridium network and provisions the appropriate phone and data lines Speci f cations See Appendix B for product specifications 35 Iridium OpenPort Terminal 4 System Start up 4 System Start up Now that the system has been set up by the installer and is ready for use when it is turned ON it is important to conduct the following checks before using the system 1 Is the equipment properly grounded and is there power to the units 2 Are all personnel the proper distance away from the RF hazard zone 3 Are there any obstructions around the ADE 4 Is a valid OpenPort SIM card installed in the SIM holder and locked into position Figure 4 1 a gt ividiumes d um ri m ua voice1 voice2 voice3 I lt b jud 7a gt Vi er Figure 4 2 iridiume I L M 1 voice2 voice3 l Slide locking tab 4 1 Iridium OpenPort Terminal 4 System Start up SIM Validation Starting the System Figure 4 13 4 2 In order to access the Iridium network the BDE must have a valid SIM installed The number of voice lines available is set when your Service Provider provisions enables the SIM card For example There are three phone lines available but you choose to only pro
36. t s reprinted with permission from Microsoft Corporation 6 5 Notes Iridium OpenPort Terminal 7 System Administration 7 System Administration ISU Web Pages Diagnostics There are two levels of diagnostic information available basic and administrator The user can access any web page with the Basic heading Configuring the system and full diagnostics can only be done by the System Administrator and requires a login password The following Basic diagnostics and configuration capability is available to the user To access the Iridium OpenPort Terminal Web Pages 1 Connect a PC to the data port on the BDE 2 Open the web browser and in the web browser address window type http 192 168 0 1 Note The default IP address is assigned to the Iridium Openport Terminal at the factory The IP address can be changed if there are multiple ISU s at a single site If this has been done then type in the new IP address To reset the IP address back to the default 192 168 0 1 press the network reset button on the BDE 3 Select the appropriate link e Basic Status e Basic Counters Basic Diagnostics Note The information displayed on the web pages is not dynamically updated To update the information refresh the web page from your browser 71 stem c As 4 fas un x LI 3 t Sy 7 Iridium OpenPort Terminal 7 System Administration Basic Status Select to link to This page prov
37. ted stuttering dial tone whenever the user picks up the phone to make an outgoing call Activation dial 86 Message Waiting LED on the phone if using the Iridium Standard Handset On ISU Status Page see Section 7 System Administration One Voice Mail box is provisioned for each subscriber line provisioned as a Standard line No Voice Mail box is provided for a Crew line To access your Voice Mail box a user can dial 86 The user will be able to access the Voice Mail system to check and retrieve Voice Mail messages in the language settings of the subscriber line On an Iridium Standard Handset the user can retrieve the Voice Mail by pressing the red Voice Mail Notification button at the bottom of the phone The Iridium OpenPort Voice Mail System can also be reached by dialing 881663790000 from any phone line anywhere When calling from other than a subscriber line the Voice Mail system will default to English and prompt for the subscriber line phone number to access the subscriber s Voice Mail 5 5 Notes lridium OpenPort Terminal 6 Data Transfer 6 Data Transfer The Iridium OpenPort Terminal supports connect on demand and will make a connection across the Iridium network if a data device tries to access an address outside the local area network It is the user s responsibility to secure the system from outside access Ensure proper security e g firewall virus protection encryption is in place be
38. ts using the reset switch on the BDE Windows and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries 6 3 lridium OpenPort Terminal 6 Data Transfer 6 4 Figure 6 2 Exactly how you configure the network clients on the vessel will vary depending on the operating system Refer to your operating system manual or technical support organization to obtain the exact details to achieve this You should normally use the Iridium OpenPort Terminal DHCP server to automatically configure the correct client settings If you use this option the clients must be setup to obtain their settings automatically This is the easiest way to setup a network If you use a Static configuration you must ensure that the ISU is the default gateway that the ISU is on the same subnet as all devices and each network address is unique Windows PC Set up for Static Configuration Depending on the needs of your computer network it may be necessary to statically assign an IP address to the computer directly connected to the Iridium OpenPort unit The following steps cover a Windows XP configuration however they can generally be applied to all Windows setups For additional assistance in configuring your desktop computer for a static connection please contact your local computer administrator 1 Open Network Connections located in the Control Panel 2 Locate the icon for the Local A
39. ut add port forwarding rule Status External Port foso 9 counters internal Port a0 20d agnostics Internal IP address 12 168 o 3 nfig Protocol Tce J configuration admin password Copyright Iridium Satellite LLC 2008 a Done CET D internet Rio 4 3 Click OK The updated configuration page with the newly added rule is displayed Microsoft product screenshot s reprinted with permission from Microsoft Corporation 7 12 Iridium OpenPort Terminal 7 System Administration Figure 7 12 EX enPort Configuration Windows Internet Explorer 19 HC cNENNNNNNN 2 ie EGR View Favortes Tool Help 20 07 09 15 07 35 admin Sign Out s iridium configuration 3 status This page allows confi ration of the unit 3 counters LAN IP Confi diagnostics IP address 2 fe rt rt 0 s configuration Subnet Mask pss ps ps fo admin h password Use as DHCP Server Starting IP address m2 pe Ending IP address fisz fe to Use DNS Forwarding Port Forwarding Configuration Rule External Port Internal Port IP Address Protocol udi 9000 80 19216802 TCP Location Copyright Iridium Satellite LLC 2008 4 Add additional rules as needed Note Rules can be turned on off without having to be deleted 28 xj foe aaan AE Figure 7 13 20 07 09 15 08 27 admin Sign Out configuration gt status This page allows configuration of the unit counters LAN IP Configuration 3 d
40. vision one of them Upon system activation only one phone line will be available Your service provider is the only party capable of provisoning voice and data lines Contact your service provider to provision or remove phone and data lines Once the service provider has provisioned the appropriate line s this information is downloaded to the OpenPort Terminal the next time you access the network Note If the SIM card is removed or unlocked any voice or data calls will be terminated immediately The SIM must be reinserted and locked into position using the locking mechanism on the SIM card holder then the unit must be switched off and back on again to be reactivated 1 On the BDE press the on off switch located under the SIM cover The system authentication will be conducted and the ADE will establish a link with an Iridium satellite The on off indicator will illuminate green ON OFF indicator iridiume 1 data voice 1 voi 5s 2 on off switch Note If the ON OFF indicator is not green see Section 8 Troubleshooting the BDE 2 Turn on your computers or network Iridium OpenPort Terminal 5 Voice Calls 5 Voice Calls The BDE provides three connectors for POTS handsets which can be used simultaneously In order to make or receive a phone call you must have a valid SIM installed in the BDE The BDE will indicate illuminate green the lines that have been provisioned Provisioned lines will i
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