Sync DY10
Contents
1. User Manual inp SecureStream Technology Comfort Audio Comfort Audio HEAR THE FUTURE User Manual Contents Introduction to Comfort Digisystem Introducing Sync DY10 Functions Sync DY10 Getting started First use Menu Radio range and channels Accessories included Troubleshooting Service and warranty Technical data Important safety instructions Mounting Instructions 2 Sync DY10 Page Introduction to Comfort Digisystem Thank you for choosing Comfort Digisystem The products are easy to use Irrespective of whether or not you have a hearing ald Before using the product please read through the User Manual Comfort Digisystem is equipped with SST SecureStream Technology digital technology that enables interception proof radio transmission in real time Sync DY10 Introducing Sync DY10 Sync DY10 is a device that is mounted on the wall or placed on a table in for example a classroom a lecture hall or a conference room The purpose of the DY10 is to give people carrying around one or more Comfort Digisystem units easy access to the right channels and the code key for the system used in the premises i e so that the units are synchronised The only thing the user needs to do is in the vicinity of the Sync DY10 to activate the palr ng mode for its Comfort Digisystem unit For most products this 15 done by keeping the pairing button pressed in for more2. as a bag case or other enclosed storage area Only batteries and charging units from Comfort Audio AB may be used You cannot change the battery yourself please contact your point of purchase WARNING There is a risk of explosion if the battery is not changed correctly The product and batteries must not be exposed to extreme Neat such as sunshine fire etc WARNING A neckloop should never be used when playing or when there Is any risk of getting it caught on something The products contain a radio transmitter Do not use these products in places where it is forbidden to use electronic devices for example in aircraft Do not leave the product unloaded for too long the battery could get damaged Do not keep the product connected to the charger if it is not used for a longer period Sync DY10 17 18 Sync DY10 Mounting Instructions Wall mounting Mount the brackets for Sync DY10 on the wall See the template below NB The template is not drawn to scale Max 4 8mm Max 9 8mm Min 6mm 107mm Sync DY10 Comfort Audio HEAR THE FUTURE Manufactured by Comfort Audio AB Box 154 SE 301 05 Halmstad Sweden Tel 46 35 260 16 00 Fax 46 35 260 16 50 info comfortaudio com www comfortaudio com MA0219 Ver 1 04 Rev B 120704
3. means of the function indicator When in battery operation mode the Indicator flashes and when connected to the mains it produces a constant white light Menu control It is possible to make the following choices using the menu controls Function button moves the marker up Menu button opens the menu used for selection Function button moves the marker down Change language On delivery the menu language is set to English Press the Menu button to enter the menu and use the function buttons to navigate up and down Back Back Ba k Receiver wA English Receiver wR2 pi in Svenska Settings About Factory Reset Clans Morsk Suomi 8 Sync DY10 Menu To open the main menu press the Menu button Back Channels Transm power Settings A bce Below Is a description of each menu Use the function buttons to move the marker up or down Press the Menu button to select Channels Comfort Digisystem products cover widerange of different frequency bands Certain single channel products cover part or all of the Digisys tem s frequency bands d the dual channel products are available In dif ferent variants for different frequency combinations All channels and all channel combinations can be selected in the DY10 When selecting channels you must consider the environment in which the DigiSystem will be used Setting the Main Channel The Main Channel is the radio chann
4. ame or ad Jacent frequency bands You can opt to set the Main Channel to a high frequency and the Connecting Channel to a low frequency or vice versa Check which frequencies the Comfort Digisystem products that are to be used In the premises are designed for Back Back 768 79390 Channels Plaster channel 654 865 MHz Transm power Companion ch o Fal 800 MHz Back A13 764 8 MHz 214 34 4 MHz Settings Mew code key 800 820 TH About Receive Info Extended 820 854 MHz Active vi 565 572 MHz 515 734 0 MHz Alb 733 6 MHz Aly ose MHz If the Comfort Digisystem products are synchronised incorrectly or chan nel and frequency settings are incompatablewith the relevant channel Setting are not designed for these frequencies or frequency combina tions the product displays an error message the system will display an error message Back Master channel Transm power Companion ch Settings bout Mew code key Receive Info Extended Active When the Active box is ticked DY10 sends out pairing information for the Connecting Channel continuously If the Connecting Channel is not to be used the Active box should not be ticked 10 Sync DY10 Select new code key Back Back Channels Master channel Transm power Companion ch Code Ke y 7 Settings Mew code key About Receive Info es Here a new code key be created for the system common to both Connecting and Main Chan
5. d does not fit into your socket consult an electrician for replacement of the old connector Applies only to power packs with polarised plugs Protect the power cord from being trodden on or trapped especially at the plug n the storage area and where the cord enters the product Only use original accessories from Comfort Audio AB Unplug the product during a thunderstorm or when the product Is not used for a prolonged period Servicing may only be performed by a service provider approved by Comfort Audio AB Servicing is required when the product has been damaged In any way e g the plug or cord has broken liquid has been spilled on the product or something has fallen on the product if the product has been exposed to rain or moisture 15 not working normally or if the product has been dropped Start listening at low volume Syne DY 10 Too high a volume can seriously damage your hearing The product must not be dismantled If the product is opened due to damage servicing must be performed by a service provider approved by Comfort Audio AB Never use a transmitter or receiver tuned to a non permitted frequency Check with the frequency assignment authority in the country where the equipment is to be used The product contains sensitive electronic equipment and must be handled with care Never charge the product in an enclosed non ventilated space such
6. el used in single channel systems and as the transmitting channel in a dual channel system Back Back Back Channels aster channel 1563 250 Transm power Companion ch 2 864 000 MHz Settings Mew code key 3 264 750 TH About Receive Info Extended Alu n most European countries channels 1 2 and 3 are free channels that do not require a licence m 5 3 H Back Back 854 863 MHz ET 862 5 MHz 1863 250 MHz 2 864 000 MHz Back Back Channels Master channel Transm power Companion ch n 190 800 MHz ES 62 4 MHz 3 364 750 MHz Extended Aliye B3 562 0 Hz 820 554 1 Ed 861 6 MHz 265 572 MHz BS 8612 MHz Settings Mew code key About Receive nfo Under Increased range more channels can be selected These channels however often require licences see Aaaio range and channels Sync DY10 Back Back Channels Plaster channel 1 663 250 MHz Transm power Companion ch b 564 000 ar 3 864 750 MHz Extended Back Settings Mew code key About Receive Info Active When the Active box is ticked DY10 sends out pairing information for the Main Channel continuously n order for pairing information for the Con necting Channel to be transferred to a Comfort Digisystem product the Main Channel must be set and activated Setting the Connecting Channel The Connecting Channel is used in a dual channel system The Main Channel and Connecting Channel cannot be tuned to the s
7. nels reset Transm power e Battery Backup b Mo LI RE Settings About Language Factory Reset Resets the unit to the factory settings Also deletes all pairing information Comori Audio Dr to Channels Transm power Settings About Here there Is information about the software contained n the unit Sync DY10 13 Radio range and channels Sync DY10 has a built in antenna The range how far Sync sends pairing information is adjustable within about 0 5 10 m This may vary depending on the environment DY10 sends only the pairing information for the service channel 869 890 MHz Accessories included Power unit with angled connector A11 Information decal SST For other accessories please visit our website www comfortaudio com 14 syne YT Troubleshooting Poor range n some environments consisting of e g concrete Iron or sheet metal structures the range may be reduced In such environments it may be necessary to increase power output See the section Transmission power Service and warranty Comfort Audio AB accords a Limited warranty for two years as of the date of delivery his covers all defects of manufacture and materials For ac cessories the warranty period is 90 days as of the date of delivery Local agreements or regulations may exist Defects caused by careless handling or Intervention inside the product or its accessories are not covered by
8. nels The new code key is distributed to all units used in the system when paired with the help of DY10 receive pairing Information Back Back Channels Master channel Transm power Companion ch Ready to receive pairing information Settings Mew code key About Receive Info Using this function pairing information Main Channel and the code key and possibly Connecting Channel is received by DY10 when it is to be used In an existing system for example Transmission power Setting transmission power Back Back Channels Transm pod Transm power Back Transm powd Ode Back Tansm powd 15 dE Settings About Using this setting the range of DY10 can be adjusted A higher value gives more power and hence a longer range High power output Is likely to disrupt other systems in the vicinity Therefore set power output as low as possible taking Into account the intended area of use estimated range for minimum to maximum power is about 0 5 10 m but may vary depending on the environment Sync DY10 11 Settings Activating the PIN code Channels PIN code Transm power Battery Backup Back Change FIN Settings Language About Factory Reset Hide PIMentry Here you can activate and deactivate the PIN code function selected functions lock Change PIN Back Back Back Enter Mew Fin Channels FIN code Bot Transm power Battery Backup Change P N Se
9. than 1 second In this way the user does not need to enter manual settings and changes these are managed automatically This procedure has to be gone through again when the user subsequently wants to connect to another system All Comfort Digisystem units retain the set channel and code key even when the units are turned off DY10 can be used for both single and dual channel systems n dual chan nel systems a main channel is used for the transmission of all sounds and a connecting channel for sounds from for example a push to talk microphone Sync DY10 automatically synchronises both channels to the Comfort Digisystem product which has both transmitters and recelvers such as Microphone DM30 A Syne DY10 Functions Sync DY10 Function Indicator Screw mounting d Comfort Audio DY 10 GOT Display pa Cch A14 Function button Menu button On Off Function button Screw mounting Strain relief for Charge socket charging cable Locking screw for wall mounting Sync DY10 o Getting started Charging and mains connection Sync DY10 is rechargeable but is usually powered by mains electricity For battery operation DY10 must be charged for at least two hours before first use An empty battery takes around two hours to charge fully The charge indication 15 shown on the display When the unit is fully charged it switches to float charging If battery operation Is activated the
10. the warranty t is recommended that the batteries included with Comfort Digisystem are charged little and often They are designed to reach 90 capacity mid way through charging To maintain optimum battery performance batteries should not be fully discharged during storage t is perfectly normal that the battery s capacity decreases gradually Battery lifetime depends on how the product is used Contact your point of purchase when it is time to change the battery Technical data Type of technology SST SecureStream Technology Range Approx 0 5 10 m Dimensions 163 x 99 x 21 mm Weight 1619 Frequency 869 890 MHz Antenna Built in Operation Continuous mains connection or up to 40 hours battery operation Battery Rechargeable lithium polymer Charging time Approx 2 hours CE Z Sync DY10 19 Important safety instructions Read these before using your product 1 2 3 A o 7 a 9 16 Read these instructions Retain these instructions Observe all warnings Follow all the instructions Do not use the product near water Clean using a dry cloth only Do not use the product near heat sources such as radiators stoves or other apparatus including amplifiers that produce heat Do not disable the safety function in the polarising or earthed plug A polarised plug has two flat pins and a third earthed pin The broad pin or tip is there for your own safety If the plug provide
11. ttings Language Hide Fl entry poa il About Factory Reset Under menu option Change PIN you can create your own PIN code Select digits using the menu controls Select v to save and x to close without saving H de PIN eniry Back Back Channels P N code Acte Transm power Battery Backup Change FIN Settings Language Hide Pifentry 4 About Factory Reset When the P N code is activated it will only be possible to unlock the menu within 3 seconds of the unit being started by pressing the Menu button PIN code is needed to be able to unlock selected menu functions when the PIN code has been act vated If you forget your P N code please contact your point of purchase to unlock the unit 12 Sync DY10 Activate battery operation Back Actie Back Back Channels FIM code Transm power Battery Backup Settings Language About Factory Reset Here you can activate and deactivate the Battery Operation function The unit can also be connected to the mains when in battery operation mode In battery operation mode without mains connection the operating time is up to 40 hours Change language Back English Svenska Back Back Receiver WR 4 Receiver WAZ Language Dansk Morsk Suomi Settings Factory Reset About Here it is possible to activate the desired menu language On delivery the menu language is set to English Factory reset Back Back Factory Chan
12. unit can operate for up to 40 hours in the event for example of a power failure If the power failure lasts longer the unit starts up automatically when power returns You cannot change the battery yourself please contact your point of purchase Comfort Audio lt n AE Connecting the charger to Sync DY10 NB Use only the supplied charger from Comfort Audio AB syne YT First use Wall mounting Mount the brackets for Sync DY10 on the wall You can use the accompa ny ng drilling template at the back of the manual for correct positioning Freely positioned unit Sync DY10 can also be placed on a table The unit will not move thanks to the soft rubber frame on the bottom of the unit Start Make sure the unit s charger 15 connected Start DY10 by simultaneously pressing iz and on the back of the unit the display lights up The unit is switched off in the same way by pressing both buttons simultaneously If the charger is not connected when DY10 starts the question Active Battery backup appears f you want to start Sync DY10 without connecting the charger select Yes If however you would prefer not to activate battery operation select No and ensure that the charger is connected before starting the unit again Switching the Sync DY10 on and off Sync DY10 Function indication When Sync DY10 is operational and activated see menu section Channels this is shown by
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