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User Guide - Verizon Wireless

1. Login with the Jetpack Admin Password which can be found on the Jetpack display by selecting Help gt Jetpack Admin website The default Admin Password is admin Press and hold the select button to return to the Home screen allt UGE du Help Jetpack Admin Website 3321 30 GB Cycle Ends 07 06 2074 Advanced Features http my jetpack to configure Wi Fi Protected Setup WPS advanced features and settings i P Sign in with your Admin Password A Unlock SIM J ooox Tips Exit C w gt M Donn MM Back Help Option Select Jetpack Admin Website Admin Password To change your Wi Fi Name Password from My Jetpack Home select Manage My MiFi gt Customize my Wi Fi Settings Enter the new Wi Fi Name in the Wi Fi name field and the new Wi Fi Password in the Wi Fi Password field Click Save Changes verizonwirciess all Verizon UGE CERE SUTE CJ My Jetpack Home Jetpack Settings ata Data Usage Wi Fi Jetpack Advanced Connected 1 Devices Changes made to these Wi Fi settings may require you to reconnect your Wi Fi dewices to this Jetpack using the new settings sO Jetpack Settings Wi Fi Messages ON Tum on to allow Wi Fi devices to connect to this Jetpack a oe Wi Fi name 5 SID eee otc rvogzOL Woz This is the name of the Wi Fi nebwork i About Jetpack Security WPA PersonalPSK AES Y Wi Fi password Key m oorcor002 8 63 ASCII characters For greater security use a mixture of d
2. lt Wi Fi Name Password Jetpack Display Home if SIM Lock is turned on or if another device is connected to the Universal Charging port and being charged the Data Usage meter will not display Scroll to the Data Usage icon and press the select button to view your current data usage details iS m Data Usage gt Data Usage im Getting usage data Please wait Data usage as of 08 08 14 SIM is PIN locked SIM Lo i 3 15 5GB a D gt eee Billing cycle ends 09 06 14 ae B SIM UnlockSIM pit OO SIM Lock Turned On Retrieve Data Usage Data Usage Display 23 To access the icon based menu options e From the Home screen use the navigation buttons to move left or right to highlight the desired Menu option then press the select button to open the highlighted option Continue to press the select button to move through any additional screens XH Settings Xt Settings veri on veri on veri on jetpack jetpack gt jetpack GS 2 115 5 GB Screen Timeout Audio On Off Audio On Off Aa Audio Alerts Audio Alerts Wy Network Technology Network Technology Exit Exit lt Settings gt Press Select to Open Option Menu Scroll Up Down to Desired Option Press Select to View Desired Option XH Settings veri on veri on veri on l i Wi Fi Dat le ends 08 08 14 jetpack i jetpack ata usage cycle ends gt Screen Timeout jetpack i R 3 15 5 GB Audio On Off Audio Alerts D gt a
3. WWAN Wireless Wide Area Network A public network that extends beyond architectural geographical or political boundaries unlike a LAN which is usually a private network located within a room building or other limited area Wi Fi Wireless Fidelity Any system that uses the 802 11 standard developed and released in 1997 by the IEEE Wi Fi Client A wireless device that connects to the Internet via Wi Fi WPA WPA2 Wi Fi Protected Access A security protocol for wireless 802 11 networks from the Wi Fi Alliance 126
4. GSM UMTS HSPA Network See 4G LTE Network on page 100 3G Network eHRPD EVDO 1xRTT See GSM UMTS HSPA Network on page 100 Field Test See Field Test on page 102 verizonwireless ail Verizon UGE gt W SignOut nal My Jetpack Home Data Usage sala SOR Jetpack Settings Messages A Parental Controls i About Jetpack ee NOVATEL WIRELESS About Jetpack Internet Status Jetpack Info Diagnostics Logs Jetpack Support This detailed information is used only for troubleshooting and technical support Modem Phone number MDN 000 000 0000 IMEI 0000000000000000 IMEISV 0000000000000000 MEID 000000000000000 FW version 9x25BEN 2 22 1 2014 06 03 22 59 28 SIM status Ready ICCID 000000000000000000000 MIN MSID 00000000000 ESN 000000000 Home SID 4 ERI version 5 PRL version 1 4G LTE Network Status Available Network operator Verizon Signal strength RSRP 86 dBm SNR 28 Band 4 Roaming None GSM UMTS HSPA Network Status Not Available 3G Network eHRPD EVDO 1XRTT Status Not Available Field Test Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc About Jetpack Diagnostics 98 Modem The Modem section has the following options Phone number MDN The Phone Number or Mobile Directory Number MDN is used by the mobile data network
5. Network Technolog lt Wi Fi Name Password gt Press Select to go Back to Option Menu Scroll down to the Exit Option Press Hold Select to Return Home 24 Jetpack Settings Managing Your Jetpack My Jetpack Home DEVE MULt le Connected Devices Jetpack Settings Universal Charging WPS Messages Parental Controls About Jetpack Managing Your Jetpack Manage monitor and customize your Jetpack settings directly on the Jetpack or by using the Jetpack Admin website On the Jetpack Display 90O O Power on your Jetpack by pressing and holding the power button until the display lights and the Home screen displays Use the status bar to monitor network signal strength data activity roaming messages connected devices universal charging and battery life Use the Real time Data Usage meter to monitor current data usage and billing cycle schedule Use the navigation buttons to scroll to the desired Menu option Press the select button to open the selected Menu screen To return to the Home screen from any other screen press and hold the select button until the Home screen displays allt YG ou 14 jetpack Jetpack Status Real time Data Usage Scroll amp Select 26 On the Jetpack Admin Website To connect to the Jetpack Admin website and customize your Jetpack settings Connect your computer or Wi Fi enabled device to your Jetpack to access the Internet See Connecting
6. Exit Exit Return to Help Options Select WPS WPS Info Unlock SIM Unlock sin Help Help The Jetpack SIM can be PIN locked Jetpack Admin website lt amp gt change the selection Jetpack Admin website When locked the PIN must be Advanced Features applies the current selection Advanced Features entered to gain Internet access The Wi Fi Protected Setup WPS Long press on returns to the Wi Fi Protected Setup WPS Unlock SIM icon will be on the Unlock SIM Home screen Unlock SIM ccc Tips Erit ts Unlock SIM Info Select TIPS Tips Info Return to Home page Use the right down scroll button to highlight Exit and return to the Home screen 106 Troubleshooting Overview Common Problems and Solutions Technical Support Overview When properly installed the Jetpack is a highly reliable product Most problems are caused by one of these issues e System resources required by the Jetpack are being used by other devices e Network coverage is unavailable due to coverage area an account problem or a network problem The following tips can help solve many common problems encountered while using the Jetpack First Steps e Make sure you are using the Jetpack in the correct geographic region e Ensure that your wireless coverage extends to your current location e Ensure you have an active subscription plan e Restarting your computer and your Jetpack can resolve many issues IMPORTANT Before contacting sup
7. GPS settings for your Jetpack To configure your Jetpack GPS settings Slide the ON OFF button to ON to activate the Jetpack location services and display the GPS Agreement veriZonwireless alll Verizon HG 1 Sign Out k A My Jetpack Home SO Jetpack Settings Data Data Usage Wi Fi Jetpack Advanced Connected Devices Jetpack Admin Password Preferences Software Update Backup and Restore GPS Nel Jetpack Settings GPS Messages The GPS receiver can determine your current location This location can be provided to ON mm connected devices by using the GPS over Wi Fi feature below U a Parental Controls Turn off Turn off on power down v i About Jetpack gt moo mass MiFi Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Settings GPS To proceed click Confirmed after reading and agreeing to the GPS Agreement GPS Agreement X By changing this Jetpack GPS setting to ON you are allowing thirdparty access to location information through software you chose to install or download Location information will also be available through peripheral components you choose to attach to devices connected with this Jetpack through Web access or other means Verizon Wireless encourages you to check your computer and connected Wi Fi devices periodically as tuming on this functionality could
8. On the Jetpack Admin Website To turn on the WPS system on your Jetpack Select Jetpack Settings gt Wi Fi Options Mark the WPS checkbox then click Save Changes verizonwireless li Verizon HG Da Mp SignOut fi a B a My Jetpack Home Data Usage Connected Devices Jetpack Settings Messages Parental Controls About Jetpack eee NOVATEL WIRELESS Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Sp Jetpack Settings Wi Fi Jetpack Advanced Changes made to these Wi Fi settings may require you to reconnect your Wi Fi devices to this Jetpack using the new settings Wi Fi Tum on to allow Wi Fi devices to connect to this Jetpack Wi Fi name SSID Security Wi Fi password Key Max Wi Fi connections Band 2 4 GHz Band Settings 802 11 Mode Channel 5 GHz Band Settings Bandwidth 802 11 Mode Channel Wi Fi Options WPS Display the Wi Fi name on Jetpack screen Display the Wi Fi password on Jetpack screen Broadcast Wi Fi name SSID Wi Fi Multimedia WMM Wi Fi privacy separation Verizon MiFi6620L WXYZ WPA2 Personal PSK AES 00X00Y00Z 15 2 4 GHZ 802 11g 802 11n Automatic 20 40 MHz 802 11a 802 11n Automatic 4 on Ee This is the name of the Wi Fi network 3 63 ASCII
9. Wi Fi Name Verizon MiFi6620L WxXY7 Wi Fi Password POO OOO Wi Fi Band 2 4 GHz Display Wi Fi Name Password gt Wi Fi Settings Wi Fi settings are in the Settings menu For advanced settings connect to the Jetpack then visit http my jetpack and sign in with the Admin Password OOOO Display Wi Fi Settings Directions Turn on your Wi Fi enabled device and turn on your Jetpack using the power button The Jetpack display will light up The Jetpack broadcasts its own wireless network and name 2 Open the Wi Fi application or controls on the computer or Wi Fi enabled device that you want to connect to your Jetpack and find the Wi Fi name SSID 18 The steps to connect to a Wi Fi network vary depending on your operating system and whether you use the native application or third party software Generally you click an icon in the Windows notification area where you can select View Available Wireless Networks or click the Airport icon in the menu bar on a Mac If you are unfamiliar with wireless networking on your computer consult the computer help system When prompted enter your Wi Fi Network password The Jetpack Home screen should now show an additional connected device Your Wi Fi enabled device is now connected to the Internet You can view or change Jetpack settings by connecting to the Jetpack Admin website at http my jetoack or http 192 168 1 1 IMPORTANT Charge the battery completely bef
10. can choose to download and install the update using your Jetpack device Press hold the select button to return to the Home screen all YG Eis 214 mC Software Update C Software Update C Software Update Data usage cycle ends 08 08 14 Checking for new software for your Your Jetpack MiFi 6620L is up to NN 3 15568 Check for update now Jetpack MiFi 6620L Please wait date Oo Oe S Software Update option Select Yes to Check Checking for New Version Update Status On the Jetpack Admin Website The Software Update page displays the current software version and when a check is made for updates lists available updates and provides an update history See Software Update on page 65 86 Messages Messages displays the number of unopened Verizon system messages sent to your Jetpack and allows you to read and retain or delete each message On the Jetpack Display To display unread messages Onthe Home screen scroll to the Messages icon and press the select button to open the first unread message To delete the message press the select button To retain the message use the right scroll button to move to the next unread message When No More Messages displays press the select button to exit and return to the Home screen ua 619 000 0000 08 20 2014 9 33 AM 619 000 0000 08 20 2014 9 33 AM Data usage cycle ends 08 08 14 315 5 GB Message 1 Message 2 No more messages i XXXAXXXXXXXXXXKXXXXXXXXKX
11. setting Save Changes About Jetpack Logs Set Delete System Log Click Save Changes Jetpack Support Click on Jetpack Support to link directly to the Quick Links Self Support and Customer Care sections of the web interface The Jetpack Support page contains the following sections e Quick Links See My Account amp Tools on page 38 e Self Service Support See Help amp Support on page 44 e Customer Care To contact Verizon Customer Care call 800 922 0204 verizonwirciess all Verizon DAE SignOut amp nl My Jetpack Home i About Jetpack Pan Data Usage Internet Status Jetpack Info Diagnostics Logs Jetpack Support Connected Devices a i Quick Links SO Jetpack Settings My Verizon Wireless Coverage Map amp Messages Data Calculator ow Parental Controls Trip Planner amp i About Jetpack Self Service Support Attend a Wireless Workshop amp Community Forums amp Device Support Page amp User Guide Customer Care Verizon Customer Care 1 800 922 0204 gt 00 mess MiFi Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc About Jetpack Jetpack Support 105 Help Help displays directions for connecting to the Jetpack Admin website and accessing Advanced Features WPS and Unlock SIM The Tips option provides device usage information On the Jetpack Disp
12. 56 Network TEChNOIOOY ss eerrrssis erort disia RESTE EE ET N 57 On the Jetpack Admin Website ccc ccc cece cece cece ene e eee ee nee eeeeenes 58 VIFF oc pau nie pauedae wanes e944 ane age ieee TETN TEE EITE ETETETT 59 JD EK aatnecpecede renee tases csaueu eadaayes gabe oeei ee enee bee E E eunacser east 61 POVANCCO jen sv snta een E EE one sa terua sted seeeaey eee EEEE 70 PIPGWalle oe gsau cada seg eeson scenes andes E EE aaee en Req E sound suns Re ees 76 Universal Charging serecirirres setst 05 cre seee rhecaes PEERS TEE het oes ATETA ENS 83 On the Jetpack Display nnnsnnsunsnnnnssessesersersereesorsorsersesersoesorerser 83 On the Jetpack Admin Website ouusnunsennesuresruresrrrrrrrrrrrsrrersrrrereren gt 83 Wi Fi Protected Setup WPS 1022 ccccs csmdendadassesen bes oedieeeate bieressasaase condevet east 84 On the Jetpack Display iauche pended conynadue seca sa vevenenetwnsadweean tn eeneeeecrvs euawats 84 On the Jetpack Admin Website ccc ccc cece cece cece nee e eee ee eee eeeeenes 85 SOW UDAI sacs os aa cc aanseciiace ee eueacadedrus et seu aaeues 6a peo yoesedescaaueaes asses 86 On the Jetpack Display 60 47 e wepeas oevedan anne ys cusaue ene annw swans beueeererendeawads 86 On the Jetpack Admin Website ccc ccc cece cece eee e eee e teen en eeeeeeenes 86 MOS SaO S ac tetnensecetnc cueteces beans cseues a A tases stones eaten E sacs 87 On the Jetpack Display cach endedconysadueeeea dade venwnetyn s
13. Current Jetpack Admin password esssssas New Admin password TTT iiitiy Password must be af least characters Confirm new Admin password rt Select security question Answer security queston ao eee NOUITEL WIRELESS iFi Powered Cooynght 2014 Novatel Wireless Inc All rights reserved Nowatel Wireless MGFi 08201 and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Save Changes to Jetpack Admin Password 63 Preferences The Preferences page contains the following options e Allow Settings Changes Turn on to allow settings to be changed from the Jetpack display e Universal Charging Use this feature to charge your cellphone or similar device e Device Preferences Allows you to set the behaviour of the Jetpack e Notifications Allows you to turn ON OFF listed notifications e User Preferences Allows you to customize the date time distance and number formats verizonwireless all Verizon HG DnE SignOut amp nl My Jetpack Home Data Usage cC cted 9 Devices a Sp Jetpack Settings Messages amp Parental Controls About Jetpack eee NOVATEL WIRELESS SO Jetpack Settings Wi Fi Jetpack Advanced Jetpack Admin Password Preferences Software Update Backup and Restore GPS Allow Settings Changes Tum on to allow settings to be changed from the Jetpack display on Universal Charging Use this feature to charge your cellphone o
14. Device List Type Name MAC Address Status Filter EE SD device 1 ee Your device SD aia aooo OMine v Susans miner ann Offline v Refresh 2 93 Save Changes Jetpack Parental Controls Device List OFF About Jetpack About Jetpack displays information about your Jetpack including Internet and roaming status model and version wireless and IMEI number and battery charge level On the Jetpack Display Onthe Home screen navigate to the About Jetpack icon and press the select button to open the Internet Status screen and display status information including connection network technology signal SNR and roaming Press the select button to navigate to the Jetpack Info screen and display model number version wireless number IMEI and battery level Press the select button to exit the Jetpack Info screen and return to the Home screen Data usage cycle ends 08 08 14 Model Jetpack MiFi 6620L Status Connected 3 15 5 GB Version 1 0 Network Verizon Wireless Wireless Number 858 000 0000 Technology 4G LTE IMEI OOO000000000000 Signal RSRP 94 dBm D Battery Level 91 SNR 25 dB Roaming NO About Jetpack gt About Jetpack Option Internet Connection Status Jetpack Details 94 On the Jetpack Admin website The About Jetpack page allows you to view detailed information about Jetpack internet status device specific information diagnostics troubleshooting and support The About page contains the fol
15. IMEISV 0000000000000000 MEID 000000000000000 FW version 9x25BEN 2 22 1 2014 06 03 22 59 28 SIM status Ready ICCID 000000000000000000000 MIN MSID 00000000000 ESN 000000000 Home SID ERI version PRL version About Jetpack Diagnostics Modem 99 4G LTE Network The 4G LTE Network section has the following options e Status Status of the network Disabled Not available or Available e Network operator The vendor that currently provides wireless access e Signal strength Indicates the signal strength for LTE e SNR A measure of signal quality the higher the number the better the signal 4G LTE Network status Available Network operator Verizon Signal strength RSRP 86 dBm 26 Band A Roaming About Jetpack Diagnostics 4G LTE Network GSM UMTS HSPA Network The GSM UMTS HSPA Network section has the following options Status Status of the network Disabled Not available or Available Network operator The vendor that currently provides wireless access Technology The current technology in use for the GSM WCDMA HSPA network Possible values from slowest to fastest are GPRS EDGE UMTS HSDPA HSUPA HSPA and HSPA DC PLMN ID The name and or ID of the Public Land Mobile Network Cell ID The value identifies the cell tower currently in use RSSI Indicates the RSSI for the GSM UMTS HSPA signal RSSI is a measure of signal strength in decibels
16. Ifthe system log is full then the oldest Messages data is discarded regardless of this setting A Parental Controls i About Jetpack gt mon mass MiFi Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc About Jetpack Diagnostics Field Test Turn on Logs To turn on system logs Select the checkbox next to Turn on logs About Jetpack Internet Status Jetpack Info Diagnostics Logs Jetpack Support Logs are for troubleshooting and are not needed for normal operation Turn on logs Delete system log w Ifthe system log is full then the oldest data is discarded regardless of this setting Save Changes About Jetpack Logs Turn On Click Save Changes About Jetpack Internet Status Jetpack Info Diagnostics Logs Jetpack Support Logs are for troubleshooting and are not needed for normal operation Turn on logs v Delete system log w Ifthe system log is full then the oldest data is discarded regardless of this setting Save About Jetpack Logs Save Changes 103 Turn Off Logs To turn off system logs Deselect the checkbox next to Turn on logs About Jetpack Internet Status Jetpack Info Diagnostics Logs Jetpack Support Logs are for troubleshooting and are not needed for normal operation Turn on logs ty Delete system log Afte
17. Jetpack Admin Coverage Map amp Community Forums amp Password Data Calculator Device Support Page amp User Set GPS Options Guide Trip Planner A Some links take you to extemal content where data fees may apply Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc My Jetpack Home 31 Manage My Jetpack The Manage My Jetpack menu contains the following options e Customize my Wi Fi Settings See Customize my Wi Fi Settings on page 33 e Change my Jetpack Admin Password See Change my Jetpack Admin Password on page 34 e Set GPS Options See Set GPS Options on page 36 Welcome To Your Jetpack MiFi 6620L Wireless Number Help amp Support Customize my Wi Fi Settings My Verizon Wireless amp Attend a Wireless Workshop Change my Jetpack Admin Coverage Map amp Community Forums amp Password Data Calculator Device Support Page amp User Set GPS Options Guide Trip Planner A Some links take you to external content where data fees may apply My Jetpack Home Manage My Jetpack fey e The next time you sign in to Jetpack Settings you will need to use the new password 32 Customize my Wi Fi Settings Clicking on Customize my Wi Fi Settings takes you to the Jetpack Settings page Wi Fi menu where you can customize Wi Fi profiles and view details about th
18. MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Settings Advanced Manual DNS To manually select a Domain Name Server Click the box next to Enable manual DNS Enter the IP address for the first DNS in the DNS 1 IP address field Enter the IP address for the second DNS in the DNS 2 IP address field if applicable Click Save Changes 74 SIM The SIM menu gives you settings and information about the Jetpack s Subscriber Identity Module SIM card The SIM card inside your Jetpack can be locked with a PIN code for additional security If locked the PIN code must be entered before the Jetpack can connect to the Internet The SIM menu takes you to the SIM page The SIM menu has the following options e SIM PIN Lock feature Indicates whether or not the PIN lock feature is in use If ON the PIN lock has been turned on and the SIM PIN must be entered in order to connect to the mobile network If OFF the PIN lock feature is not turned on and the SIM PIN is not required e SIM status Indicates the current status of the SIM card Possible values include e Ready This is the normal state The SIM PIN is not used e PIN Locked The SIM PIN must be entered before you can use the mobile network e PUK Locked The PUK for the SIM must be entered in order to continue The PUK can be obtained from your service provider e Unlocked The SIM PIN is needed but has a
19. Product Specifications and Regulatory Information essesssss 114 Product SPECI CaUl ONG occas ceneeoacnGeeuaueeeagecerdeereceehaeeebaadeaetdaneeeuneewerses 115 ee Eee eee eee ree eee ee ee vee ee eee ee ee ee eee ee ee ee rer a ee ere Te 115 TECHINOIOGY BANGS c2cescccepacsesnupeus souls etegeces sero steeeeteceutesecyennenesareuts 115 EQVIFOMINGM Lal i aayucaw ee cut haw ale eee mean e ean eies eh ES asad ye koe moan wae ea 116 Regulatory Statements 5 004c440 vesrasewrnanejaevawies aregenarpeenes arate an eee eer aeecqaess 117 Wireless CommunicationS snssnesunessesoessresoesererrrseessersorrsesreesorerrerr 119 Limited Warranty and Liability tec0acauaannatcarees ane aeenue wage wetnaedesegarhe cecees neta 119 Salely HaZAl ss cae seacaae TE TE de eS Rew Or anaes nro EEEE ETE E EESTE 120 Proper Battery Use and Disposal ccc cece cece cece ee eee eee e eee eeeeeees 122 GIOSSANY 6 53 sah s 0 06005 090556458 E seeewsse sew heeseeeeeaeseuens Ze Getting Started Overview Power Management Caring for Your MiFi 6620L Overview Congratulations on your purchase of the Verizon Mobile Hotspot MiFi 6620L for 4G LTE and Wi Fi With the Jetpack you can access 4G LTE networks for faster apps uploads and downloads Connect up to 15 Wi Fi enabled devices to the Internet at once laptops tablets e readers gaming consoles and more and experience download speeds up to 10 times faster than with Verizon
20. and time from the available options then click Register oS Enter the required information on the Registration form then click Register RESIDENTIAL BUSINESS WIRELESS Set Location Espa ol Store Locator ContactUs Sign In Register Explore Shop MyVerizon Support O Wireless Workshops Attend a free Wireless Workshop in a store to learn everything you need to know about your device Our classes are taught by Verizon experts Discover powerful new features Access email on the go Expenence useful apps Learn all of this and a whole lot Hore In Store Workshops Manage Existing Workshops Come on in to a Verizon store near you and get F j personalized hand on training We offer Manage Existing Workshops both basic and advanced classes s0 there s something for Everyone Enter Zip Code Or SeeaCiy v View Workshops Verizon Wireless Workshops 45 Community Forums Clicking on Community Forums takes you to Community Forums on the Verizon Wireless website where you can select the type of device you are interested in learning about and read questions and answers from other device users To access the Jetpack 4G LTE Mobile Hotspot Forum and ask a question or read questions and answers from other device users Select Verizon Jetpack from the carousel of devices at the top of the page Enter your question into the Type your question field then click Ask it RESIDENTIAL BUSINESS WIRELESS Set
21. block access to a list of sites Select the Block List button to display a list of currently blocked sites Click Add Website to display a new field where you can enter the domain name of an additional site to block Repeat until you have entered all sites you want to block 90 Click Save Changes to update and save the revised Block List amp A Parental Controls Summary Site List Device List Unsaved changes Your new list is not applied until you click the Save Changes You can either block access to a list of sites Block List or allow access only to specified sites Allow List Block List Allow List 3 Sites Sites listed below are blocked All other sites are allowed Blocked Sites Site Name Delete www blockedsite1 com www blockedsite2 com www blockedsite3 com Select All Add i Save Changes Jetpack Parental Controls Site List Block List Add To delete a site from the Blocked List Select the Block List button to display the current list of blocked sites Select the Delete checkbox for the site you want to delete To delete all blocked sites click Select All Click Save Changes to delete the selected sites and save the revised Block List amp A Parental Controls Summary Site List Device List A Unsaved changes Your new list is not applied until you click the Save Changes You can either block access to a list of sites Block List or allow access only to specified sites A
22. can manage your wireless service Sign in to your account or watch videos to learn more about your Jetpack To sign in to your My Verizon account and access your account options Type your User ID or Mobile Number in the User ID or Mobile Number field Select the desired option from the Take Me To drop down menu My Verizon At Your Service Families The fastest easiest way to manage your wireless service Online and on the go 24 7 Sign in to your account or watch our videos to learn more about your device and what My G O 0 SS stoner ie r you ETM RE F R LE User ID or Mobile Number A family of 4 shares 10GB of data XXX XXX XXXX monthly access when you activate 4 lines No activation or upgrade fees Me To we Account Overview A 40 monthly access per line for 10 GB MORE Everything on Verizon Ed Activate or Switch Device Add a New Device Add Account Manager Analyze Account Call Forwarding Change Address 7 Z ea gt Your Account On the Go With the My Verizon Mobile App ange Email Address Change Features e view and pay your bill and make other changes to your wireless account and service with our free Change Plan obile App Learn More My Verizon Wireless 38 Coverage Map Clicking on Coverage Map takes you to the Coverage Locator on the Verizon Wireless website where you can view a detailed coverage map including Data Push to Talk 4G LTE Data Prepaid and Voice amp Messaging To displa
23. charging port Connect the USB cable to the device to be charged Connect the other end of the USB cable to the Universal Charging port on the Jetpack Charge your phone or other device Charge your phone or other device Charge your phone or other device rl gt lt gt 15 Battery Tips WARNING Always use only approved batteries and chargers with your Jetpack The warranty does not cover damage caused by non approved batteries and or chargers e t normally takes at least three hours to fully charge the battery with the wall charger e Do not use sharp objects or use excessive force to remove the battery or to access the battery well this may damage the Jetpack and the battery e The battery discharges more rapidly as additional devices access your Jetpack e Battery life depends on the network signal strength temperature features and accessories you use e New batteries or batteries stored for a long time may take more time to charge e When charging your battery keep it near room temperature e When storing your battery keep it uncharged in a cool dark dry place e Never expose batteries to temperatures below 20 C 4 F or above 60 C 140 F e Never leave the Jetpack in an unattended vehicle due to uncontrollable temperatures that may be outside the desired temperature for this Jetpack e Some batteries perform best after several full charge discharge cycles e Itis normal for batteries to grad
24. configuring port filtering and forwarding applications IMPORTANT Changing the Jetpack s Advanced settings can adversely affect stability performance and security of the Jetpack PrEP DES ail Verizon HLE A My Jetpack Home SO Jetpack Settings pata Data Usage WiFi Jetpack Advanced Connected Devices Warming sO Jetpack Settings Changing these advanced settings may be harmful to the stability performance and security of this Jetpack Messages ce east ga Parental Controls About Jetpack gt tora mass MiFi Povweered Copright 82074 Mowatel Wireless Inc All nights reserved Mowatel Wireless MiFi G020L and MaFi are either trademarks or registered trademarks of Nowatel Wireless Inc Jetpack Settings Advanced Settings Warning Click Continue on the Advanced page to access Advanced page options 70 The Advanced page contains the following menu options e Networks See Networks on page 72 e Manual DNS See Manual DNS on page 74 e SIM See SIM on page 75 e Firewall See Firewall on page 76 e MAC Filter See MAC Filter on page 77 e LAN See LAN on page 78 e Port Filtering See Port Filtering on page 79 e Port Forwarding See Port Forwarding on page 82 a all Verizon QGE TERS Soe verizonwireless al Ji E Sie My Jetpack Home se Jetpack Settings a G Data Usage WHFi Jetpack Advanced Connected a Devices Networks Manual DNS SIM Firewall MAC Filter LAN Port Filtering a y
25. defined applications e Save Changes Use to activate and save new settings verizonwireless all Verizon MiGE 1 ib Sign Out mm A My Jetpack Home Sop Jetpack Settings Data Data Usage Wi Fi Jetpack Advanced 9 Si a Networks Manual DNS SIM Firewall MAC Filter LAN Port Filterin g SOR Jetpack Settings Port Forwarding soca Port Forwarding wr Parental Controls deat sepa apprise eae traffic to a connected device The connected ON it About Jetpack Default Applications Application IP Address v DNS wi FTP HTTP v POP3 SMTP v SNMP Telnet TFIP Custom Applications You can define your own applications and then turn them on or off as needed To define an application you need to know the incoming ports used by the application On App Name IP Address Start Port End Port Protocol Delete vy Custom App 1 TCP v Add a Custom Application Save Changes Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Settings Advanced Port Forwarding 82 Universal Charging Universal Charging allows you to charge your phone or other device using your Jetpack You can also set battery charging limits check current charging availability and customize your device preferences On the Jetpack Display To charge your phone or other device using your Jetpack On the Home screen scro
26. display the Data Usage page and access information specific to your particular plan verizon wireless all Verizon HG DESE SignOut amp nl My Jetpack Home Data Usage Connected Bevices SOP Jetpack Settings Messages A Parental Controls i About Jetpack ee NOVATEL WIRELESS Data Usage Estimated Data Usage as of 01 01 1970 30 GB Shared Data Plan 8 674 GB of 30 GB N 0 024 GB used on this device Billing cycle ends 07 06 2014 My Account amp Tools My Verizon Data Calculator amp Trip Planner amp About My Usage Estimate Roaming charges or roaming minutes may not be included in your estimate Credits and adjustments to your account may not appear until your next billing statement and may not be reflected in your current balance Payments are applied to your account on the same day they are made MiFi Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Data Usage Aez Roaming charges or roaming minutes may not be included in your estimate Credits and adjustments to your account may not appear until your next billing statement and may not be reflected in your current balance Payments are applied to your account on the same day they are made 48 Connected Devices Connected Devices allows you to view and edit Wi Fi enabled devices cur
27. here Master Reset Button Insert a paperclip in the small hole to reset the Jetpack to factory settings See How do reset the Jetpack back to factory settings on page 109 Status Indicators DISPLAY ICON DESCRIPTION No icons The Jetpack is powered off or not receiving power or the screen is in power saving mode Network Signal Strength More bars indicate more signal strength Activity Indicator If this icon is displayed data is being transferred between your Jetpack and connected device s Ss C Network Indicator Displays the type of network to which your Jetpack is connected Roaming If this icon is displayed your Jetpack is connected to a network outside the home network area International Roaming If this icon is displayed your Jetpack is connected to a network outside the United States Messages If this icon is displayed you have unread Verizon system messages a bi a C ted Devi ARIETA AE ES If this icon is displayed it shows the number of devices connected to your Jetpack 5 Battery Charge Indicator Displays remaining battery power Battery AC Charging Indicator Displays when the Jetpack is connected to the AC charger 4 Battery USB Charging Indicator Displays when another device is connected to the Jetpack and charging via a USB cable 4 CAROUSEL ICON Wi Fi SIM Connected Devices Data Usage Settings Universal Chargin
28. multimedia and is mandatory if using 802 11n lf turned on connected devices Wi Fi privacy separation p y cannot communicate with each other Devices connected to this Jetpack use data from your data plan Performance may vary with the number of devices Save Changes MiFi Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Change Wi Fi Name and Password 59 To change the Band Settings Select the desired Band Setting from the drop down menu The choices are Dual band 2 4 GHz 5 GHz 2 4 GHz only and 5 GHz only Select the Bandwidth 802 11 Mode and Channel from the drop down menus Bands 2 4GHz only w Dual band is not available while the Guest network is tumed on 2 4GHz Band Settings 802 11 Mode 802 11g 802 11n E Channel Automatic v 5GHz Band Settings Bandwidth 20 40 MHz v 802 11 Mode 802 11a 802 11n v Note When using 802 11n legacy security methods are not available Channel Automatic v Change Band Settings To turn ON OFF Wi Fi Options Toturnonan option click the option checkbox to display the check mark To turn off an option click the option checkbox to remove the check mark Click Save Changes to finalize and accept the new settings Wi Fi Options WPS v WPS is accessible through the display Use WPS with compatible devices to easily conne
29. over USB tethering Your Jetpack must have proper data service to function See Using Your Jetpack for the First Time on page 11 Components O OO QO0OQOOOG S OOO all HGE s du m Data usage cycle ends 10 29 14 D 13 22 30GB D P 4 lt Wi Fi Name Password verizon jetpack Universal Charging Port Use to charge one additional wireless device Jetpack Charging Port Use to connect the wall charger or to tether a device Navigation Buttons Scrolls left up or right down through available menu options Select Button Use to select a menu option Home Screen Displays the status bar data usage meter and menu options LED Indicator When the display is off and the Jetpack is turned on the LED indicator blinks Real time Data Usage Meter Displays current data usage in GB and cycle end date Status Bar Provides connection and battery status network signal strength roaming status number of unread messages and the number of users connected with Wi Fi Power Button Powers the Jetpack on and off and turns display back on when device is in power saving mode Test port Use for testing and diagnostics 649496 01958 7 L MAC MEMON 10 ON El IMEI N Made in China SIM Card Slot The SIM card is pre installed here Battery Removal Divot Insert a fingernail here and lift to remove the battery Battery Compartment The battery contacts connect
30. pose certain risks to users of this Jetpack Verizon Wireless makes no representation warranty or guarantee of accuracy completeness or timeliness of any location data product or service Do you want to proceed Cancel Jetpack Settings GPS Agreement 36 Select the desired option from the Turn off drop down menu The choices are Always on or Turn off on power down verizonwireless all ee 1 gt SignOut amp Pi My Jetpack Home Data Data Usage Connected 9 Devices el Sp Jetpack Settings Messages A Parental Controls Screen Sharing i About Jetpack ee NOVATEL WIRELESS Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless Sp Jetpack Settings Wi Fi Jetpack Advanced Jetpack Admin Password Preferences Software Update Backup and Restore GPS GPS The GPS receiver can determine your current location This location can be provided to connected devices by using the GPS over Wi Fi feature below Tum off on power down Turn off Shee Powered MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc GPS Turn Off Options NMEAisa standard method of providing a GPS data stream in Windows and other computing platforms If this check box is selected when connected via a USB cable a NMEA serial port is available to applications that can use a NMEA stream To use GPS over Wi Fi NMEA click Download GPS Over Wi Fi Drive
31. power button until the display lights and the Home screen displays Use the navigation buttons to scroll to the desired Menu option Press the select button to open the selected Menu screen To return to the Home screen press hold the select button to exit the selected Menu screen allt YG5 s Ju allt YG Gs u m E Data Usage Data usage cycle ends 08 08 14 Data usage as of 08 08 14 Data usage cycle ends 08 08 14 ee 3 15 5 GB GE 3 15 5 GB Le 3 15 5GB ON 1 2 gt Data SOP illing cycle ends 09 06 Qi FP m VP Doren ne eS lt Daausae gt Home Screen Displays Scroll to Desired Menu Option Press Select Button to Exit 30 On the Jetpack Admin Website My Jetpack Home allows you to quickly access commonly used links and all available menu options for your Jetpack My Jetpack Home contains the following quick link menu options e Manage My Jetpack See Manage My Jetpack on page 32 e My Account amp Tools See My Account amp Tools on page 38 e Help amp Support See Help amp Support on page 44 verizonwireless alll Verizon HGE DICEN EE amp A My Jetpack Home Welcome To Your Jetpack MiFi 6620L Wireless Number Data Data Usage Connected Devices SOR Jetpack Settings Messages Q Parental Controls Manage My Jetpack My Account amp Tools Help amp Support i About Jetpack Customize my Wi Fi Settings My Verizon Wireless Attend a Wireless Workshop Change my
32. relative to one milliwatt Roaming Indicates if the current connection is a roaming connection GSM UMTS HSPA Network Status Not Available Network operator Technology PLMN ID Cell ID RSSI Roaming About Jetpack Diagnostics GSM UMTS HSPA Network 100 3G Network eHRPD EVDO 1xRTT The 3G Network eHRPD EVDO 1xRTT section has the following options Status Status of the network Disabled Not available or Available Network operator The vendor that currently provides wireless access RSSI 1x Indicates the RSSI for the 1xRTT signal RSSI EVDO Indicates the signal strength for the EVDO eHRPD signal Technology The type of technology used to connect to the Internet Ec lo A measure of how clean the signal is and is a type of signal to noise ratio SID System identifier for the network Roaming Indicates if the current connection is a roaming connection 3G Network eHRPD EVDO 1XRTT Status Not Available Network operator RSSI 1x RSSI EVDO Technology Ec lo SID Roaming Field Test About Jetpack Diagnostics 3G Network 101 Field Test Click on Field Test to provide a list of low level network parameters which can be helpful for technical support staff when they troubleshoot network connectivity issues Diagnostic Data HAH Mobile Directory Humber HDH 65667716706 IMFI 3 211460050497974 Mobile Hetwork Code HHC 4360 Mobile Cou
33. to Your Jetpack on page 18 Open your connected device s web browser and type http my jetpack or http 192 168 1 1 into the address bar Press Enter The My Jetpack Home page opens See Sign In on page 28 verizonwireless all Verizon UGE 14 Ep Signin amp nb My Jetpack Home Welcome To Your Jetpack MiFi 6620L Wireless Number Data Data Usage Connected Devices SOP Jetpack Settings Messages or Parental Controls My Account amp Tools Help amp Support About Jetpack Customize my Wi Fi Settings My Verizon Wireless amp Attend a Wireless Workshop amp Change my Jetpack Admin Coverage Map amp Community Forums amp Password Data Calculator Device Support Page amp User Set GPS Options Guide Trip Planner amp Some links take you to extemal content where data fees may apply eee NOVATEL WIRELESS Mi F Powered Sopyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc My Jetpack Home Click Sign In in the upper right corner of the window and type your Jetpack Admin password in the Admin password field and click Sign In to display the My Jetpack Home page See My Jetpack Home on page 30 You are now able to customize your Jetpack settings configuration 27 Sign In The Sign In page is the first page you see after connecting and prior to s
34. to allow Wi Fi devices to conn 2 Pp ga Parental Controls This is the name of the WHFi network Wi Fi name 5 51D i About Jetpack Eain Wi Fi password Key amp 63 ASCI characters For greater security use a mixture of digits upper case lower case and other symbols Max Wi Fi connections 5 fh Band 2 4 GHz Ensure your Wi Fi devices support the selected band 2 4 GHz Band Settings 5 GHz Band Settings Wi Fi Options Devices connected to this Jetpack use data from your data plan Performance may vary with the number of devices gt owa mams MiFi Powered Copyright 62014 Novaia Wireless Inc All rights reserved Novatel Wireless MiFi G amp 2IL and MiFi are ether trademarks or registered trademarks of Novatel Wireless Inc Change Maximum Number of Connected Devices Click Save Changes 52 Blocked Devices The Blocked Devices menu contains the following menu options e Block Button Click Block to disconnect a connected device and prevent it from reconnecting The blocked device then appears in the Blocked List This option is available for use with each connected device except for your own device and any device connected via USB verizonwireless alll Verizon HGE 2 Mp SignOut amp A My Jetpack Home Connected Devices TN l Data Usage View devices currently connected to your Jetpack Blocked devices are also displayed z m Connected Devices Verizon MiFi6620L WXY
35. to define fey The Add Custom Application option is only available when port filtering is turned ON You can add up to ten custom applications 80 So 6 O The Custom Port Filtering page uses check boxes to turn on port filtering for custom applications Similar to the Applications list you must turn on custom applications so they can connect to the Internet veriZonwireless alll Verizon HGE 1 Sign Out dh A My Jetpack Home Sop Jetpack Settings Data Data Usage Wi Fi Jetpack Advanced O Connected 1 Devices Networks Manual DNS SIM Firewall MAC Filter LAN Port Filtering SOP Jetpack Settings Port Forwarding Messages SEKON Port Filtering or Parental Controls If on only traffic from selected applications can access the Internet Note that DNS is o always allowed AEE EPER Applications Select the applications which you wish to allow Email POP3 IMAP SMTP FTP HTTP HTTPS MWM S Telnet Custom Applications You can define your own applications and then turn them on or off as needed To define an application you need to know the outgoing ports used by the application On App Name Start Port End Port Protocol Delete Custom App 1 TCP v Add Custom Application Save Changes Jetpack Settings Advanced Port Filtering Add Custom Application Enter the beginning of the range of port numbers used by outgoing traffic for the custom application being added in the Start Port field Ent
36. to identify this particular data service MEID The Mobile Equipment Identifier MEID is used by the mobile data network to identify this particular modem IMEI The International Mobile Equipment Identity IMEI number for the Jetpack IMEISV The International Mobile Equipment Identity IMEI combined with an approval number for the Jetpack FW version The modem firmware version SIM status Status of the SIM card If the SIM card is missing or this field indicates some form of SIM error the Jetpack will not be able to connect to the mobile network ICCID The ID number assigned to the SIM Card MIN MSID The Mobile Identification Number MIN or Mobile Station ID MSID is the number associated with the home service provider and the wireless phone number ESN The Electronic Serial Number which is either blank or a pseudo ESN which is not guaranteed to be unique for devices that use an MEID Home SID System identifier for the home network ERI version The Enhanced Roaming Indicator version that is currently installed PRL version The version of the Preferred Roaming List PRL which tells the modem which non home carrier towers should provide roaming coverage About Jetpack Internet Status Jetpack Info Diagnostics Logs Jetpack Support This detailed information is used only for troubleshooting and technical support Modem Phone number MDN 000 000 0000 IMEI 0000000000000000
37. 09 How do I reset the Access Point and Router settings back to factory settings To reset the access point and router settings follow these steps Connect to Jetpack Settings by connecting your computer to the MiFi wireless network and going to http my jetpack or http 192 168 1 1 in your browser Connect to the Jetpack Backup and Restore page The Backup and Restore page has a Restore to Factory Defaults button This button resets all Access Point and Router settings to their factory default values All existing settings are lost See Backup and Restore on page 66 No service is available e Reorient your device If you are inside a building or near a structure that may be blocking the signal change the position or location of the device For example try moving your device close to a window e You are outside your coverage area or there may be a problem with your account Check with your network operator The Jetpack has no power or the device screen does not display when the power button is pressed e Make sure the battery is properly seated in the device e Make sure the battery is fully charged Plug in the AC charger for at least 3 hours I forgot my Wi Fi Password e Select Wi Fi Name Password to display your Wi Fi Name SSID and Wi Fi Password alt YG Ju gt Wi Fi Name Password gt Wi Fi Settings Data usage cycle ends 08 08 14 Wi Fi Name Wi Fi settings are in the Settings a 3 15 5 GB Verizon MiFi
38. 6620L WxYZ menu For advanced settings Wi Fi Password connect to the Jetpack then visit gt http my jetpack and sign in with A a Wi Fi Band the Admin Password Fa 9 AGHz KAAKAA lt Wi Fi Name Password gt I forgot my Jetpack Admin website Password e Select Help gt Jetpack Admin website to display the Jetpack Admin website URL and Admin Password alt UG fs u Help Jetpack Admin Website Data usage cycle ends 08 08 14 Jetpack Admin website Connect to the Jetpack then visit 4 155 GB Advanced Features http my jetpack to configure Wi Fi Protected Setup WPS advanced features and settings Sign in with your Admin Password e yy Tips Exit lt Hep pup Select Down Back cannot connect to my Jetpack e Make sure the Network Signal Strength indicator displays at least one bar and that the type of network is displayed on the device Home page e Make sure your Windows Wi Fi adapter Mac AirPort is turned on Refer to your computer s Help if you need assistance Open your wireless network connection list Windows Right click icon and select View Available Networks Mac Pull down list from AirPort icon Windows Click Connect Mac Select the network name When your device is connected to the network the Connected Devices icon in the status bar will show a connected device see the network name but cannot connect to my Jetpack e Go to Wi Fi Name Password to ch
39. Admin website and allow you to block or allow access to specified sites The block allow function can be applied to all devices or specified devices only The Parental Controls page includes the following sections e Summary See Summary on page 90 e Site List See Site List on page 90 e Device List See Device List on page 93 veriZonwireless alll Verizon HGE 1 Sign Out th A My Jetpack Home Parental Controls Data Data Usage Summary Site List Device List Connected Devices E Parental Controls SOP Jetpack Settings Turn on to use the Site Filter to block access to specified sites You can configure the Site ON ling List and Device List while Parental Controls are off hy Messages PART TEE Site List Whitelist a Parental Controls 2 sites Device List On 2 devices devices filtered i About Jetpack gt tora mess MiFi Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Parental Controls Summary Summary The Parental Controls Summary section allows you to turns the Site List ON OFF and displays Site List and Device List status information To turn on the Site Filter and block access to specified sites slide the ON OFF button to ON Site List The Parental Controls Site List section allows you to block access to a list of sites or allow access only to specified sites To
40. Black 8 GB will not work for one or more of the selected countries or services Here are your options Voice Rate Per Min Plan Pay as you Go Text Rate data rate Standard 1 29 GSM Dual Bsnd GSM Dual Band CDMA Value Plan 0 99 25 100MB 0 50 send 0 020 KB 20 43 MB Stan tanderd 4 99 GSM Dual Band GSM Dual Band CDMA Value Plan 3 99 25 100MB 0 020 KB 20 43 MB Upgrade to a Global Ready Device Upgrade to a Global Ready device and get the nation s largest high speed wireless network at home and wireless services in more than 200 countries worldwide Global Travel Program The Global Travel Program is the perfect short term solution for the occasions or infrequent globe traveler who needs to stay in touch when traveling internstionally This program is ides when your travel duration is less than 21 days 1 Upgrade to a Global Ready device See Global Ready devices gig oly wenn per 7 amar a Features And Benefits No daily rental fee No security deposit No worries keep your regular phone number and voice mail and transfer your contact lists using Backup Assistant No sepsrste bill it all sppesrs on your Verizon Wireless bill Call Customer Service st 800 711 8200 to request a Global Phone and sign up for the Global Travel Program Once you ve received your Global Phone follow the enclosed instructions for activation before you leave the U S Verizon Trip Planner
41. Devices View devices currently connected to your Jetpack Blocked devices are also displayed Connected Devices Verizon MiFi6620L WXYZ 2 of 15 Wi Fi Devices Change Max Connections MAC Address 00 00 00 00 00 00 m SD_ device 1 CHF IPv4 192 168 1 x P Block Link Local Blocked Devices SD_device 2 MAC Address 00 00 00 00 00 00 ales Jetpack Connected Devices Unblock 54 Jetpack Settings Jetpack Settings allow you to make device changes such as screen brightness and audio ON OFF and to select mobile network options for your Jetpack On the Jetpack Display Wi Fi Onthe Home screen navigate to the Settings icon and press the select button to open the Settings select screen and display Settings options Navigate to the Wi Fi option and press the select button to display the Wi Fi settings options The settings options include Wi Fi Turn On Turn Off and Band 2 4 GHz 5GHz Select the desired Wi Fi setting and press select to save the setting and return to the Settings select screen O Navigate to the Exit option or press hold the select button to return to the Home screen allti UG du Mra Settings Data usage cycle ends 08 08 14 ae 3 15 5 Gb Screen Timeout Audio On Off Back aN Audio Alerts Sz Network Technology Mra Wi Fi Wi Fi On Exit Settings Option Wi Fi Settings Change Wi Fi Band Screen Timeout Onthe Home screen navigate to the Settings
42. Jetpack Settings Port Forwarding Messages Cellular Data wa Parental Controls Turn off cellular data to prevent all Internet traffic from using the mobile broadband connection j About Jetpack Preferred network technology Global w Content Delivery Optimization This feature provides betier download CDO performance for a single user Show Advanced Settings Save Changes I oom marss MiFi Powered Copyright 82014 Movetel Wireless Inc Al mghts reseed Novatel Wireless MiFi G620L and WEF are either trademarks o registered trademarks of Novatel Wireless Inc Jetpack Settings Advanced Networks 71 Networks The Networks menu contains the following sections e Cellular Data Allows you to turn off cellular data to prevent all internet traffic from using the Jetpack mobile broadband connection e Preferred network technology Allows you to select the network technologies whivh will be used The choices are Global LTE only CDMA only and LTE UMTS GSM e Content Delivery Optimization CDO Provides better download performance for a single user e Show Advanced Settings Click to display or change the following 4G LTE APN Displays the network carrier APN GSM UMTS HSPA APN Use only when a non Verizon SIM is inserted e Save Changes Use to activate and save new settings verizonwireless a a 1 M SignOut k A My Jetpack Home Sop Jetpack Settings Data Usage Wi Fi Jetpack Advanced Conne
43. Location Espanol Store Locator ContactUs Sign In Register Explore Shop MyVerizon Support O HOME PEOPLE DEVICES amp TOPICS Sign In Register a ALL PLACES gt ADDTIOMAL DEVICES amp PRODUCTS gt JETPACK 4G LTE MOBILE HOTSPOT E Jetpack 4G LTE Mobile Hotspot Actions About Share E a 2 pa Delphi Devices 4G LTE Router Broadband Metbook Network Extender Verizon Jetpack HP Palm Ask Jetpack 4G LTE Mobile Hotspot HOO Actions Filter Recent Activity Watch A Tag Battery Not Charging My 4620L freezes up the Mobile Hotspot MEI 4620L for serice pimajim y Show more ry l have had this Jetpack since December It is getting more common for it to lockup it will show am hooked up when am not it will not shut off no response from the buttons except the display n Jetpack 46 LTE Mobile Hotspot a 12 replies Show more comments John Getzke to Shawnt8 Show more This behavior is common with cellular equipment As your signal strength drops the device dedicates more and more power to try and boost its own perfomance frequently see this from my own cell 0 Verizon Support Community Forums Device Support Page amp User Guide Clicking on Device Support Page amp User Guide takes you to Wireless Support section on the Verizon Wireless website where you can access Top Device Questions Articles Community Advice and and Features amp Apps 46 Data Usage Data Usage allows you
44. Options 43 Help amp Support The Help amp Support menu contains the following options e Attend a Wireless Workshop See Attend a Wireless Workshop on page 45 e Community Forum See Community Forums on page 46 e Device Support Page amp User Guide See Device Support Page amp User Guide on page 46 Welcome To Your Jetpack MiFi 6620L Wireless Number Manage My Jetpack My Account GTools Help amp Support ail a x m Customize my Wi Fi Settings My Verizon Wireless amp Attend a Wireless Workshop Change my Jetpack Admin Coverage Map amp Community Forums Password Data Calculator Device Support Page amp User Set GPS Options Guide Trip Planner Some links take you to extemal content where data fees may apply My Jetpack Home Help amp Support 44 Attend a Wireless Workshop Clicking on Attend a Wireless Workshop takes you to the Verizon Wireless website where you can sign up for classes taught by Verizon experts to learn everything you need to know about your Jetpack To attend a Wireless Workshop O Select Help amp Support gt Attend a Wireless Workshop on the My Jetpack Home page to display the Wireless Workshops page Enter your Zip Code into the Enter Zip Code field or select a State and City from the dropdown menu Click View Workshops to display a list and description of available in store workshops in your selected location To register choose a location
45. PS settings SOP Jetpack Settings Wi Fi Jetpack Advanced Jetpack Admin Password Preferences Software Update Backup and Restore GPS GPS The GPS receiver can determine your current location This location can be provided to ON connected devices by using the GPS over Wi Fi feature below Turn off Tum off on power down T Current Location Acquired Ezi Ci hap Satellite 1 o a a a mey Pimes 2 yH kour oe The Scripps Research gi El Camana Institute r Mermonal Park y Mad Torrey Pines er UU Miran 4 Miera amii a Golf Co q 2 e ae i i Euse a a 7 3 ON siraman Ra oe t O Mapdata 22014 Googe Teme of Use pF Report amap esror P Latitude 32 805 18831 Altitude 303 ft Longitude 117 20175027 Accuracy 30 fi GPS over WiFi NMEA SPS data is provided by the Jetpack in the form of a National Marine Electronics Association NMEA text stream This GPS stream can be used by many locaton onented computer programs Tum ON GPS ower Wi Fi w Installing GPS over WiFi driwers on each computer is required Fort number 11010 Normally the default value should be used Download GP S over Wi Fi Drivers Jetpack Settings Jetpack GPS download GPS over Wi Fi Drivers 69 Advanced The Advanced section allows you to change the Jetpack advanced settings The Advanced page provides network manual DNS SIM firewall MAC filter and LAN settings as well as options for
46. Ul version The current user interface version e PRI version The configuration version currently applied to the Jetpack verizonwieless all Verizon 1 Mp SignOut amp rl My Jetpack Home i About Jetpack Data Usage Internet Status Jetpack Info Diagnostics Logs Jetpack Support g Connected a Devices E Manufacturer Novatel Wireless Inc Model 6620L SOP Jetpack Settings My Jetpack version 1 0 L1 150 M9x25BEN 2 22 1 2014 06 03 22 59 28 Messages MiFi OS version 1 150 Modem FW version 9x25BEN 2 22 1 2014 06 03 22 59 28 a Parental Controls Wi Fi FW version 3 1 202 3138 Web UI version 1 150 0000 About Jetpack ian Display UI version 1 150 0000 PRI version 125 MiFi the MiFi logo Novatel Wireless and the Novatel Wireless logo are trademarks or registered trademarks of Novatel Wireless Inc gt mon mass Mifi Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc About Jetpack Internet Status 97 Diagnostics The Diagnostics page shows information about the Jetpack firmware and other system level information You can also view the system log This page is used mostly for troubleshooting and is not required for normal operation The Diagnostics page contains the following sections Modem See Modem on page 99 4G LTE Network See 4G LTE Network on page 100
47. XXXXX XXXAXXXXXXXXXXXKXXXKXXXXXKXXXXXX XXXXXXXXXXXXXXNXXXXXXXXXX XXXXXXXXXXXXXXNXXXXXXXXXX JAE lt messages gt E T Co Select Messages Scroll Right to Next Message Press Select to Delete Press Select Button to Exit 87 On the Jetpack Admin Website The Jetpack Messages page displays all existing Verizon system messages and allows you to delete messages individually or all messages at one time Unread messages are marked with a red message icon wil Verizon verizon wireless UGE gt 1 E Sign Out i A You have a new text message View Messages A My Jetpack Home Messages Data Usage amp 619 000 0000 Sees Message 5 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX amp 619 000 0000 SOP Jetpack Settings Message 4 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX 619 000 0000 Messages 2 MESSAGE 3 00000000000000000000000000000000000000000000000000XXXX 619 000 0000 amp Parental Controls MESSAGE 2 0000000000000000000000000000000000000000000000000XXXXX 619 000 0000 i About Jetpack Message 1 30000000000000000000000000000000000000000000000000000XX ee NOVATEL WIRELESS 2 new 5 messages 07 14 2014 07 14 2014 07 14 2014 07 14 2014 07 14 2014 Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Messages To delete existing messages
48. Z onnec Devices 2 2 of 15 Wi Fi Devices Change Max Connections MAC Address 00 00 00 00 00 00 amp Jetpack Settings SD_ device 1 IPv4 192 168 1 x Link Local Messages MAC Address 00 00 00 00 00 00 SD_device 2 IPv4 192 168 1 2 a Parental Controls Link Local Blocked Devices No blocked devcies Screen Sharing i About Jetpack Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Connected Devices Block e Blocked List This lists any devices you have blocked Note that since these devices are not currently connected and are blocked from connecting they do not have an IP address Instead they are identified by their name and MAC address Connected Devices View devices currently connected to your Jetpack Blocked devices are also displayed Connected Devices Verizon MiFi6620L WxXYZ 2 of 15 Wi Fi Devices Change Max Connections MAC Address 00 00 00 00 00 00 SD_ device 1 IPv4 192 168 1 x P Block Link Local Blocked Devices SD_device 2 MAC Address 00 00 00 00 00 00 Unblock Jetpack Connected Devices Blocked List 53 Unblock Button Click Unblock to unblock a previously blocked device freeing it to connect again The unblocked device is deleted from the Blocked List and will reappear in the Connected Devices list when it connects Connected
49. ae wenentu eenaceccevs euawats 87 On the Jetpack Admin Website ccc ccc ccc e cent eee e eee ene eeeeeenes 88 Parental CONOS ssc0445 052 eree E EREET E ecesauew ernst ypc6 eben adressen ewe 90 Ut ee ee ee ee ee er 90 Ss ad OS a eee ee eee ee ee ee eee eee ee ee EA 90 DVICE LISE coos agce hw aek bend aeqy eG bce eeu on bas S en as oe da seG ceases wees 93 FOOUL SCC aun ddcnten taiwan we ning teueni dew oss saedusenus tees seneaeae lake hawaeenst on nwaea 94 On the Jetpack Display 05 55 5240 5 y eos das Va RINed SE euw eS didesededeeeeses SOEs GNSS 94 On the Jetpack Admin website ccc csc ccscahctaes tele stacthuessd des sacseneededaeaesestass 95 EE E St AUUS rac ese ap E E E EE E A EE E T E EE 95 JOD KIO 25 pacesacae de pecees cneceacpneeseeesetees EEA NOA 97 Dia MO UCS aca cgers se AA EE E aed eek E EEE eases es coasenee eos 98 cele ee ee ee ee ree ee ee E re 103 ICID saeseaeucescescureosnennaeaseacwss ENERE ochencused goes ecceeseea nue 106 On tie Jetpack DISOIAY 55504 4422 os avenayaghs ayes i494 eag4 sewer en o48eeen tes caesceasaades 106 TTOUDIGSNOOUNG 6 64 66 06604006insieewtesaedhssentereneesteeceseeecsvare 107 OVERVIEW a eee E EE an deng hk eaeseuee bene ee aueeaghed gnenaeeunensanhanenseeenecana 108 COMMON Problems and SOMUTIONS s 604 vies e osdsb endow ss sod wandeansvaaeesleeur end siwewe deems 109 TECHNICAL SUIDDOI aeri EAE EEEE EE EEE E 113 Technical SUDDO srprriresrd netii bE E EEEE EIE EEEN EEEE EERTE AN 113
50. arriers the coverage depicted is based on their information and public sources and we cannot ensure its accuracy Verizon International Coverage Map Use the map navigation tools to adjust the size and location of the area displayed I 3G Data Voice Messaging I 2G Data Voice Messaging E Voice Messaging Only we Weeds sland f 3G Global Device with GSM Bimini Non Global Device CDMA Only availability and may include locations with limited or no coverage Even within a coverage area there are many factors including customer s equipment terrain proximity to buildings foliage and weather that may impact service Coverage Areas outside of the United States include networks run by other carriers the coverage depicted is based on their information and public sources and we cannot ensure its accuracy Verizon International Coverage Map Adjust Size 40 Data Calculator Clicking on Data Calculator takes you to the Data Usage Calculator on the Verizon Wireless website where you can calculate your Jetpack usage to determine which plan will best meet your needs To use the Data Calculator to select the best Verizon plan to meet your needs Select your device type at the top of the page Your choices are 3G and 4G Smartphones 3G Mobile Broadband and 4G Mobile Broadband Select the correct usage amounts from each category including email web access streaming music and video uploading and down
51. ay void your authority to operate the equipment NOTE The Radio Frequency RF emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter unless specifically authorized by Novatel Wireless Technologies RF Exposure Content FCC Equipment Authorization ID PKRNVWMIFI6620 This device is authorized for use in mobile and portable applications This product has been evaluated for SAR and meets the FCC Guidelines for exposure to radio waves For better signal reception coverage range and data throughput do not place the router near any physical obstruction including in a pocket or in close proximity of any object For RF Safety a mandatory minimum of 10 mm 1 cm should be maintained between the device and any part of a human body when using the device Increasing the separation between the device and the body will result in better reception and reduced exposure to radio energy Wireless Communications IMPORTANT Due to the transmission and reception properties of wireless communications data occasionally can be lost or delayed This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path Although data loss is rare the environment where you Operate the modem might adversely affect communications Variations in radio signal strength are referred to as fading Fading is caused by several different fa
52. blic sources and we cannot ensure Its accuracy Roaming charges apply in Canada Broadband and Canada Enhanced Services areas These Coverage Locator maps depict predicted and approximate wireless coverage The coverage areas shown do not guarantee service ay ralabilty and may include locations with Emited or no coverage Even within a coverage area there are many factors Including customers Verizon Coverage Locator 39 To display detailed information about Verizon Wireless international coverage CD Type your Street Address City and State or Zip code in the appropriate field then click the magnifying glass icon To limit the coverage areas by service type click the button by the service type desired 4G Global Device with GSM Ww Hl 3G Data Voice Messaging I 2G Data Voice Messaging E Voice Messaging Only 3G Global Device with GSM id one reel marina r dre rere Coverage 2014 Mosaik Solutions Map Data 2014 OpenStreetMap ODbL Global Feature required Roaming charges apply These Coverage Locator maps depict predicted and approximate wireless coverage The coverage areas shown do not guarantee service availability and may include locations with limited or no coverage Even within a coverage area there are many factors including customer s equipment terrain proximity to buildings foliage and weather that may impact service Coverage Areas outside of the United States include networks run by other c
53. characters For greater security use a mixture of digits upper case lower case and other symbols Ensure your Wi Fi devices support the selected band Note When using 802 11n legacy security methods are not available WPS is accessible through the display Use WPS with compatible devices to easily connect to the Wi Fi network Show the Wi Fi name on the Jetpack s LCD display Show the Wi Fi password on the Jetpack s LCD display Broadcast must be tumed on to use WPS WMM provides higher priority for multimedia and is mandatory if using 802 11n If tured on connected devices cannot communicate with each other A Devices connected to this Jetpack use data from your data plan Performance may vary with the number of devices Jetpack Settings Wi Fi Turn ON WPS 85 MiFi Powered Software Update Software Update allows you to view the current software version and when the last check was made for updates lists available updates and provides an update history You can also download and install a new update using your Jetpack device On the Jetpack Display To check for a Software update Onthe Home screen scroll to the Software Update icon and press the select button to display the current Software Version and last check for an update Press the select button to move to the Software Update page Select Yes then press the select button to check for an update If an update is available you
54. ck Admin Website The Connected Devices page allows you to view and edit devices that are currently connected to your Jetpack You can also view and unblock any blocked devices The Connected Devices page contains the following e Connected Devices Displays the IP Address MAC Address and Link Local of up to 15 connected devices e Blocked Devices Displays any blocked devices verizonwirless ill Verizon UGE 1 M SignOut d My Jetpack Home Connected Devices Data Data Usage View devices currently connected to your Jetpack Blocked devices are also displayed 7 a Connected Devices Verizon MiFi6620L WXYZ mca a 2 of 15 Wi Fi Devices Change Max Connections MAC Address 00 00 00 00 00 00 s Jetpack Settings SD_device1 HF IPv 4 192 168 1 x P Block Link Local Messages Blocked Devices Qa Parental Controls No devices are blocked i About Jetpack SS ome maa NEL Vireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks Novatel Wireles Jetpack Connected Devices Connected Devices The Connected Devices menu contains the following options e Name Normally this is the hostname of the connected device as set on the connected device If you have used this interface to assign a name to a connected device the assigned name displays in place of the hostname In rare cases the hostname may be unavailable You can use the Edit optio
55. ct the desired network technology from the dropdown menu Choose from Global LTE only CDMA only and LTE UMTS GSM Click Save Changes to accept and finalize the revised preferred network setting To turn on Content Delivery Optimization for better download performance for a single user Click the Content Delivery Optimization checkbox Click Save Changes to accept and finalize the revised CDO setting To display or change the Networks Advanced Settings Click Show Advanced Settings The 4G LTE APN displays the pre configured APN and should not be changed unless you have a corporate account with your own APN if you are using a non Verizon SIM enter the APN in the GSM UMTS HSPA APN field 73 Manual DNS The Jetpack automatically selects a Domain Name Server DNS The Manual DNS menu allows you to manually select up to two DNS IP addresses veriZonwireless all Verizon HGE 0 1 M Sign Out d A My Jetpack Home SOP Jetpack Settings Data Usage Wi Fi Jetpack Advanced Connected Devices Networks Manual DNS SIM Firewall MAC Filter LAN Port Filtering SOP Jetpack Settings Port Forwarding Messages Your Jetpack automatically selects a Domain Name Server DNS or you can manually set one ga Biante Cadel Turn on Manual DNS DNS 1 IP address Required j About Jetpack DNS 2 IP address Optional Save Changes gt ona mass MiFi Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless
56. ct to the Wi Fi nctwork Display the Wi Fi name on v Show the Wi Fi name on the Jetpack s Jetpack screen LCD display Display the Wi Fi password on v Show the Wi Fi password on the Jetpack screen Jetpack s LCD display Broadcast Wi Fi name SSID v Broadcast must be tumed on to use WPS Wi Fi Multimedia WMM vY WMM provides higher priority for multimedia and is mandatory if using 802 11n Wi Fi privacy separation If tumed on connected devices cannot communicate with each other A Devices connected to this Jetpack use data from your data plan Performance may vary with the number of devices Save Changes Turn ON OFF Wi Fi Options 60 Jetpack The Jetpack section allows you to change the Jetpack Admin Password select device preferences check current software version and check for updates backup your Jetpack settings and set GPS preferences The Jetpack Settings Jetpack section contains the following menu options e Jetpack Admin Password See Jetpack Admin Password on page 62 e Preferences See Preferences on page 64 e Software Update See Software Update on page 65 e Backup and Restore See Backup and Restore on page 66 e GPS See GPS on page 68 veriZonwircless alll Verizon UGE DEEE TEEST A My Jetpack Home Sop Jetpack Settings Data Usage Wi Fi Jetpack Advanced Connected Devices Jetpack Admin Password Preferences Software Update Backup and Restore GPS SOR Jetpack Settings Message
57. cted ra Devices Networks Manual DNS SIM Firewall MAC Filter LAN Port Filtering Messages Cellular Data amp Parental Controls Tum off cellular data to prevent all Internet traffic from using the mobile broadband ON m connection W About Jetpack Preferred network technology Global v Content Delivery Optimization This feature provides better download CDO performance for a single user Hide Advanced Settings 4G LTE APN VZWINTERNET Caution Changing the Jetpack s APN may cause loss of data connectivity GSM UMTS HSPA APN This APN is used only when a non Verizon SIM is inserted Save Changes gt mona marss MiFi Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Settings Advanced Networks Cellular Data ON 72 To turn off cellular data and prevent all internet traffic from using the Jetpack mobile broadband connection Slide the Cellular Data ON OFF button to OFF Click Confirm on the Confirm warning pop up window Cees All internet connections will be immediately terminated when you click Confirm Click Save Changes to accept and finalize the new Advanced Networks settings Intemet access via this device will mot be possible All connections will be terminated Cancel Qe iii Turn Cellular Data OFF Confirmation To change your preferred network technology Sele
58. ctors including signal reflection the ionosphere and interference from other radio channels Novatel Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the Jetpack device or failure of the MiFi 6620L device to transmit or receive such data Limited Warranty and Liability Novatel Wireless Inc warrants for the 12 month period immediately following receipt of the Product by Purchaser that the Product will be free from defects in material and workmanship under normal use THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The exclusive remedy for a claim under this warranty shall be limited to the repair or replacement at Novatel Wireless option of defective or non conforming materials parts or components The foregoing warranties do not extend to I non conformities defects or errors in the Products due to accident abuse misuse or negligent use of the Products or use in other than a normal and customary manner environmental conditions not conforming to Novatel Wireless specification of failure to follow prescribed installation operating and maintenance procedures Il defects errors or nonconformities in the Product due to modifications alterations additions or changes not made in accor
59. dance with Novatel Wireless specifications or authorized by Novatel Wireless Ill normal wear and tear IV damage caused by force of nature or act of any third person V shipping damage VI service or repair of Product by the purchaser without prior written consent from Novatel Wireless VII products designated by Novatel Wireless as beta site test samples experimental developmental reproduction sample incomplete or out of specification Products or VIII returned products if the original identification marks have been removed or altered Safety Hazards Do not operate the Jetpack in an environment that might be susceptible to radio interference resulting in danger specifically Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices Always turn off the host device when instructed to do so or when you suspect that it might cause interference or danger Where explosive atmospheres might be present Do not operate your device in any area where a potentially explosive atmosphere might exist Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Be aware and comply with all signs and instructions Users are advised not to operate the device while at a refueling point or service station Users are reminded to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or wher
60. e DHCP Server feature Normally this should be left turned on Start DHCP address range at The start range of IP addresses reserved for use by the Jetpack s DHCP server table DHCP address range The current range of IP addresses reserved for use by Jetpack s DHCP server table If a device with a static IP address wants to connect to MiFi 6620L s network the static IP should be outside of the DHCP address range Most devices do not have a Static IP DHCP lease time Use todetermine how often connected devices must renew the IP address assigned to them by the DHCP server Normally this is left at the default value but if you have special requirements you can change the value e IPv6 Enable IPv6 The Enable IPv6 checkbox turns ON OFF the IPv6 feature Link Local address Displays the local address when IPv6 is turned on e Save Changes Use to activate and save new settings 78 ail Verizon Ge 1 Mp SignOut amp verizonwireless nl My Jetpack Home SOP Jetpack Settings Data Data Usage Wi Fi Jetpack Advanced Connected g Devices Networks Manual DNS SIM Firewall MAC Filter LAN Port Filtering Messages IPv4 IP Address 000 000 0 0 a Parental Controls Subnet Mask 000 000 000 0 About Jetpack MAC Address 00 00 00 00 00 00 Turn On DHCP server v Start DHCP address range at 000 000 0 0 DHCP address range 000 000 0 0 000 000 0 000 DHCP lease time 1440 minutes IPv6 Turn on IPv6
61. e Update Backup and Restore GPS Ne Jetpack Settings GPS Messages The GPS receiver can determine your current location This location can be provided to i OFF connected devices by using the GPS over Wi Fi feature below A Parental Controls Turn off Turn off on power down v i About Jetpack eee NOVITEL WIRELESS Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Settings Jetpack GPS To turn GPS ON Slide the ON OFF button to ON Select the desired turn off option from the drop down menu The choices are Turn off on power down or Always on SOP Jetpack Settings WiFi Jetpack Advanced Jeipack Admin Password Preferences Software Update Backup and Restore GPS GPS The GPS receiver can determine your current location This location can be provided to connected devices by using the GPS over Wi Fi feature below Turn off Tum off on power down Jetpack Settings Jetpack GPS Turn ON 68 To activate GPS over Wi Fi NMEA Click GPS over Wi Fi NMEA Click the Turn ON GPS over Wi Fi checkbox Click Download GPS over Wi Fi Drivers and select the appropriate driver from the list of available drivers Save the driver to the desired location on your computer 4 Open the driver exe file and follow the installation instructions Click Save Changes to finalize and accept the new G
62. e blasting operations are in progress Areas with a potentially explosive atmosphere are often but not always clearly marked Potential locations can include gas stations below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Near medical and life support equipment Do not operate your device in any area where medical equipment life support equipment or near any equipment that might be susceptible to any form of radio interference In such areas the host communications device must be turned off The device can transmit signals that could interfere with this equipment On an aircraft either on the ground or airborne In addition to FAA requirements many airline regulations state that you must suspend wireless operations before boarding an airplane Please ensure that the modem is turned off prior to boarding aircraft in order to comply with these regulations The modem can transmit signals that could interfere with various onboard systems and controls While operating a vehicle The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some countri
63. e devices connected to your Jetpack See Wi Fi on page 59 verizonwireiess all Verizon TERE SignQut CJ My Jetpack Home ip Jetpack Settings Data Data Usage Wi Fi Jetpack Advanced Connected 1 Devices Changes made to these Wi Fi settings may require you to reconnect your Wi Fi dewices to this Jetpack using the new settings Te Jetpack Settings Wi Fi Messages on EE Tum on to allow Wi Fi devices to connect to this Jetpack Parental Controls Wi Fi name 5 5ID Verizon MiFiB620L Wxrz This is the name of the Wi Fi network About Jetpack Security WPA Personal PSK AES Y Wi Fi password Key DIXIT 83 ASCII characters For greater security use a misture digits upper case lower case and ather symbots Max Wi Fi connections 15 Band 2 4 GHz Ensure your Wi Fi devices support the selected band 2 4 GHz Band Settings 5 GHz Band Settings Wi Fi Options Devices connected to this Jetpack use date from your data plan Performance may vary with the number of devices Ti IP om mam MiFi Powered Copyright 62014 Novatel Wireless Inc All rights reserved Novatel Wireless MeFi G620L and MiFi ane either trademarks or registered trademarks of Nowatel Wireless Inc Jetpack Settings Wi Fi Network Settings 33 Change my Jetpack Admin Password Clicking on Change Admin Password takes you to the Jetpack Admin Password section of the Settings page where you can change the Admin Passwo
64. e place when not in use Using Your Jetpack Accessing the Network Using Your Jetpack for the First Time Connecting to Your Jetpack Using Your Jetpack After Setup is Complete Accessing the Network 4G LITE With LTE bandwidth you can get the broadband speed you require to work efficiently outside the home or office You can connect to the Internet access your corporate intranet check your email and download attachments at speeds that are up to 10 times faster than 3G 4G Mobile Broadband with LTE e Download typical download speeds of 5 12 Mbps e Upload typical upload speeds of 2 5 Mbps 3G Mobile Broadband with EVDO Rev A e Download typical download speeds of 600 kbps 1 4 Mbps with bursts up to 3 1 Mbps e Upload typical upload speeds of 500 800 kbps with bursts up to 1 8 Mbps Wi Fi 802 11a b g n e 802 11a uses the 5 0 GHz frequency with a bandwidth up to 12 Mbps e 802 11b uses the 2 4 GHz frequency with a bandwidth up to 12 Mbps Actual throughput speed and coverage may vary Speed claims not applicable when roaming 10 Using Your Jetpack for the First Time Your SIM Card and battery are pre installed To get started Confirm your computer meets the minimum system requirements See System Requirements on page 3 Fully charge the battery See Charging the Battery on page 12 Power on the Jetpack See Power the Jetpack On and Off on page 17 6 Connect the Jetpack to yo
65. each network hardware device MAC addresses are 12 digit hexadecimal numbers This is also Known as the physical or hardware address Mbps Megabits per second The rate of data flow MSID Mobile Station IDentifier A number for a mobile phone that identifies that phone to the network These numbers are carrier specific Network Operator The vendor who provides your wireless access Known by different names in different regions some examples are wireless provider network provider and service provider Network Technology The technology on which a particular network provider s system is built such as CDMA or EVDO Port A virtual data connection used by programs to exchange data It is the endpoint in a logical connection The port is specified by the port number Port Forwarding A process that allows remote devices to connect to a specific computer within a private LAN 125 Port Number A 16 bit number used by the TCP and UDP protocols to direct trafic on a TCP IP host Certain port numbers are standard for common applications PRL Preferred Roaming List A list that your wireless phone or device uses to determine which networks to connect with when you are roaming Network operator specific Protocol A standard that enables connection Communication and data transfer between computing endpoints Proxy A firewall mechanism that replaces the IP address of a host on the internal protected
66. eck that you are using the correct Wi Fi password How do I disconnect from the network From the Jetpack device To disconnect from the Wi Fi network select Settings gt Wi Fi gt Turn Off From the Jetpack Admin network Goto http my jetoack to open the My Jetpack Home page Sign inusing your Web Interface password Click Sign Out How can I find out how many users are connected to my Jetpack From the Jetpack device e Check the Connected Devices icon in the status panel on the Home page of your Jetpack The number of connected devices is displayed to the right of the icon 111 From the Jetpack Admin website e Check the Connected Devices icon in the status panel on the My Jetpack Home page of your Jetpack Admin website The number of connected devices is displayed to the right of the icon To get detailed information on connected and block devices click Connected Devices on the navigation panel How can I get detailed information about the devices that are connected to my Jetpack Select Connected Devices gt Wi Fi Devices to display the type name and IP address of each device connected to the Jetpack Network Select Connected Devices gt USB Tethering to display the type name and IP address of any device connected to the Jetpack via the Universal Charging port To display more detailed information for connected devices go to http my jetpack to open the Home page then Sign In using your Jet
67. ee NOVATEL WIRELESS My Jetpack Home SP Jetpack Settings Data Usage Wi Fi Jetpack Advanced Connected ra Devices Changes made to these Wi Fi settings may require you to reconnect your Wi Fi devices to this Jetpack using the new settings Jetpack Settings Wi Fi Messages ON all ad Tum on to allow Wi Fi devices to connect to this Jetpack Parental Controls ny Wi Fi name SSID Verizon MiFi6620L WXYZ This is the name of the Wi Fi network About Jetpack Security WPA2 Personal PSK AES v Wi Fi password Key 00X00Y00Z 8 63 ASCII characters For greater security use a mixture of digits upper case lower case and other symbols Max Wi Fi connections 15 v Band 2 4 GHZ v Ensure your Wi Fi devices support the selected band 2 4 GHz Band Settings 802 11 Mode 802 119 802 11n v Channel Automatic v 5 GHz Band Settings Bandwidth 20 40 MHz v 802 11 Mode 802 11a 802 11n v Note When using 802 11n legacy security methods are not available Channel Automatic v Wi Fi Options WPS v WPS is accessible through the display Use WPS with compatible devices to easily connect to the Wi Fi nctwork Display the Wi Fi name on v Show the Wi Fi name on the Jetpack s Jetpack screen LCD display Display the Wi Fi password on v Show the Wi Fi password on the Jetpack screen Jetpack s LCD display Broadcast Wi Fi name SSID v Broadcast must be turned on to use Wi Fi Multimedia WMM v WMM provides higher priority for
68. een asada ena awde sw Ne ere sees ares eR erE 12 Replacing the 4G LTE SIM Card 045 c ac0s asesee beads sob oneKes Gabesadeeaday ede ndeacsenss 14 Universal Charging aaaggeiueyansue nese nedeweunnmmeeete roan eiesn ens E worse 15 Batley NOS sca ence caer ao eran E ances ee eae eee aoreene peeeseeaaweee nae fanees 16 Power the Jetpack On and Off scs0c cn tvceseaces iesensaudesaceabeneadedn oon esanadewate cess 17 POWER Olle nt rreren E E E a E E hace 17 PONOT OM 45404005 cache OIIE ERE E E AEA AFEA EEEIEE seers 17 Connecting to YOUN Jetpack sssssiisascresassdedra deiis or tai ia ARa EEA Ee ER aE 18 Using Your Jetpack After Setup is Complete ccc cece cece cece eee e eee eneeeeees 20 Using the Jetpack User Interface cc0esscetsaras cena taneaie daddcmaned i aseCaedeeaes bowen 23 Jetpack SENOS osere nesre EE EE EEE EE 25 Managing Your Jetpack ssuesnnsnesununsnsesuessnesueseresorssessersorssessreserrseesee 26 On the Jetpack DISplay cece dee gasy one ans te pore dara kra aA ES 26 On the Jetpack Admin Website nunsnunsenresuersruresrrerrrrrrrrsrrresrerereren gt 27 SOMA E E E E E TEE E E E S 28 Sign In to the Jetpack Admin website 66 cece cece cece e eee e cece eee eees 28 Meni PAIN lisse oo Eeer E oe oe een ari da ee ee aes a a eee ee ee po eee ae ees 29 MY Jetpack HOME 149 0249 40xe nv esves paussseh4a toc abnnenon4aweenwnt eed te heed eonerene nen narens 30 On the Jetpack DISplay cece deegasy onerous oe po rde hae we
69. er the end of the range of port numbers in the End Port field If the port is a single port instead of a range type the same value for both the Start Port and the End Port Select the protocol TCP UDP or both used by each port range from the Protocol dropdown Click Save Changes to activate and save any changes made to the custom applications Select the Delete checkbox next to any custom application you wish to delete and click Save Changes Cees Click on the Port Filtering menu tab again to remove deleted custom applications from view on the screen 81 Port Forwarding Port Forwarding allows incoming traffic from the Internet to be forwarded to a particular computer or device on your Wi Fi network Normally the built in firewall blocks incoming traffic from the Internet Use Port Forwarding to allow Internet users to access any server you are running on your computer such as a Web FTP or E mail server For some online games Port Forwarding must be used in order for the games to function correctly The Port Forwarding menu contains the following sections e ON OFF Slide the ON OFF button to ON to activate Port Forwarding e Default Applications The IP address for the selected application Choose from DNS FTP HTTP POP3 SMTP SNMP Telnet and TFTP e Custom Applications e Add Custom Application Allows you to define your own applications Once defined these applications can be turned ON OFF in the same way as pre
70. es operating such communications devices while in control of a vehicle is an offense 120 Electrostatic discharge ESD Electrical and electronic devices are sensitive to electrostatic discharge ESD Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device If the software is not operational after an ESD occurrence then restart your computer 121 Proper Battery Use and Disposal IMPORTANT In event of a battery leak Do not allow the liquid to come in contact with the skin or the eyes If contact has been made wash the affected area with large amounts of water and seek medical advice Seek medical advice immediately if a battery has been swallowed Communicate the appropriate steps to be taken if a hazard occurs Due to the transmission and reception properties of wireless communications data occasionally can be lost or delayed Please review the following guidelines for safe and responsible battery use Do not disassemble or open crush bend or deform puncture or shred Do not modify or remanufacture attempt to insert a foreign object into the battery immerse or expose to water or other liquids or expose to fire explosion or other hazard Only use the battery for the system for which it was specified Only use the battery with a charging system that has been qualified with the system per this standard Use of an unqualified batte
71. ess the primary Wi Fi network i About Jetpack MAC Type Name MAC Address Status Blocked Address Filter device_1 00 00 00 00 00 00 00 Your device v Unknown 00 00 00 00 00 00 00 Offline v Unknown 00 00 00 00 00 00 00 Offline v Refresh Add Device 1 2 gt onm marss MiFi Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Settings Advanced MAC Filter To add a device to the device list Click Add Device and enter the device name in the Name field Select the device type from the Type dropdown menu Enter the MAC Address in the MAC Address field Mark the Blocked and or MAC Address Filter check box as required os Click Save Changes to activate and save the settings 77 LAN The LAN page gives you settings and information about the Jetpack s network The LAN menu contains the following sections e IPv4 IP address The IP address for the Jetpack Subnet mask The subnet mask network setting for the Jetpack The default value 255 255 255 0 is standard for small class C networks If you change the LAN IP Address ensure you use the correct Subnet Mask for the IP address range containing the LAN IP address MAC address The Media Access Controller MAC or physical address for the Jetpack Turn On DHCP server The Turn On DHCP Server checkbox enables or disables th
72. etpack Settings bata Data Usage Wi Fi Jetpack Advanced Connected ra Devices E Changes made to these Wi Fi settings may require you to reconnect your Wi Fi devices to this Jetpack using the new settings O Jetpack Settings Wi Fi Messages ON i Tum on to allow Wi Fi devices to connect to this Jetpack amp Parental Controls Wi Fi name 5 51D Verizon MiFi620L Worz This is the name of the Wi Fi network Gi About Jetpack Security WPA Personal PSK AES Wi Fi password Key TWE 8 QJ ASCII characters For greater security use a m dure of digits upper case lower case and other symbols Max Wi Fi connections 15 T Band 2 4 GHz Ensure your Wi Fi devices support the selected band 2 4 GHz Band Settings 5 GHz Band Settings Wi Fi Options Devices connected to this Jetpack use date fom your data plan Performance may vary with the number of devices gt one mam MiFi Powered Copright 62014 Mowatel Wireless Inc All rights reserved Nowatel Wireless MFI O60 and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Wi Fi Settings 58 Wi Fi The Wi Fi section allows you to enable Wi Fi devices to connect to the Jetpack Wi Fi network to change the Basic Wi Fi Settings including Wi Fi Name Password to select 2 4 GHx and 5 GHz Band Settings and to turn ON OFF Wi Fi Options verizonwireless Verizon HG Dea SignOut amp amp 41 amp l On
73. etpack is currently connected Technology The type of technology used to connect to the Internet Time connected How long the Jetpack has been connected to the network Transmitted The amount of data sent to the network Received The amount of data received from the network The IPv4 section has the following options e IP Address The IP address for the Jetpack e Mask The subnet mask network setting for the Jetpack The default value 255 255 255 0 is standard for small class C networks If you change the LAN IP Address ensure you use the correct Subnet Mask for the IP address range containing the LAN IP address e Gateway The address of the server used to access the Internet e DNS The address of the Domain Name Server DNS IPv6 The IPv6 section has the following option IP address The IP address for the Jetpack 96 Jetpack Info The Jetpack Info page contains detailed information about the Jetpack The Jetpack Info page contains the following sections e Manufacturer The manufacturer of the Jetpack e Model The model number or name of the Jetpack e My Jetpack version The current Jetpack version e MiFi OS version The Jetpack operating system OS including its components version e Modem FW version The current modem firmware version e Wi Fi FW version The current Wi Fi firmware version e Web Ul version The web user interface version e Display
74. g WPS Software Update Message Center About Jetpack Help FRONT PANEL Power Indicator T amp OSoecsf FO Scroll and select the icon to display the Wi Fi name password and URL If this icon is displayed there is no SIM card installed If this icon is displayed your SIM is locked Real time data usage meter will not display If this icon is displayed there is a SIM error Check to be sure your SIM card is properly installed Scroll and select the icon to display the number and IP address of connected and blocked devices Scroll and select the icon to view the amount of data used as of the current date and the usage billing cycle Scroll and select the icon to display settings options including Wi Fi screen timeout audio on off audio alerts and network technology Scroll and select icon to display Universal Charging Status Options include Available Charging or Not available Scroll and select icon to set WPS Scroll and select the icon to display the current SW version and to download and install an update Scroll and select the icon to display unread messages and to save or delete read messages Scroll and select the icon to display Internet connection status and Jetpack information including model SW version wireless number IMEI and battery level Scroll and select the icon to display Jetpack Admin website connection instructions Advanced Features WPS Unlock SIM a
75. he device shall be fully operational up to a maximum of 93 relative humidity non condensing The device accessories battery and charger shall withstand drop from 1 5m onto hard surface stone concrete metal without mechanical electrical or functional damage except for slight scratches or mars The housing will withstand drop from 1 25m onto hard surface stone concrete metal without mechanical electrical or functional damage except for slight scratches or mars The device shall be able to withstand the following ESD 8kV contact 15kV air discharge The device shall be able to withstand the following vibration profile 10 2000Hz 1 5G acceleration 3 axes Regulatory Statements Federal Communications Commission Notice FCC United States Electronic devices including computers and wireless modems generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations This equipment has been tested to and found to be within the acceptable limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates radio frequency energy and is designed for use in accordance with the manufacturer s user manual However there is no guarantee that interference will not occur in any particular installation If t
76. his equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help This device complies with Part 15 of the Federal Communications Commission FCC Rules Operation is subject to the following two conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation WARNING DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF SUCH ACTION MAY VOID THE WARRANTY THE Jetpack MODEM IS FACTORY TUNED NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED CONTACT NOVATEL WIRELESS TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE FCC CAUTION Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment MODIFICATIONS The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Novatel Wireless Inc m
77. i a aE E amp E E Delete All Messages Powered To delete one message at a time click the garbage can icon Mi for each message you want to delete Messages amp 619 000 0000 2 new 5 messages 07 14 2014 Message 5 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX amp 619 000 0000 07 14 2014 Message 4 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX 619 000 0000 Message 3 000000000000000000000000000000000000000000000000000000 619 000 0000 Message 2 000000000000000000000000000000000000000000000000000000 619 000 0000 Jetpack Messages Delete 07 14 2014 07 14 2014 07 14 2014 E E ace a Delete All Messages To delete all messages at one time click Delete All Messages at the bottom of the page Messages 2 new 5 messages amp 619 000 0000 07 14 2014 Ww Message 5 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX amp 619 000 0000 07 14 2014 i Message 4 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX 619 000 0000 07 14 2014 i Message 3 200000000000000000000000000000000000000000000007 00007007X 619 000 0000 07 14 2014 iy Message 2 30000000000000000000000000000000000000000000000000070707XX 619 000 0000 07 14 2014 Ww Message 1 0 0 0 0 000000000 0006600000000006000000000000000000000008 Delete All Messages Jetpack Messages Delete All 89 Parental Controls Parental Controls options are available on the Jetpack
78. ia alll Verizon UGE DEE SignOut amp a My Jetpack Home Sop Jetpack Settings Data Usage Wi Fi Jetpack Advanced Connected 1 Devices Jetpack Admin Password Preferences Software Update Backup and Restore GPS Ne Jetpack Settings Back up your Jetpack settings and preferences to your computer Please note that the backup file Messages will only work with this particular Jetpack Backup on Parental Controls Save your Jetpack settings to your computer About Jetpack aap ree anot aba ii Download Restore Upload a previously saved backup file from this device to restore your settings Jetpack Admin Password You will be locked out if an incorrect password is used too many times Select a file No file selected Browse Restore Now Restore to Factory Defaults Restore all settings to the factory default values Restore Factory Defaults Restart Jetpack Shutdown Jetpack Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Settings Jetpack Backup and Restore 66 To save your Jetpack settings to your computer Enter your Admin Password in the Admin Password field Click Download to save your current Jetpack settings to a designated location on your computer Backup Save your Jetpack settings to your computer Jetpack Admin Password You will be locked out if an incorrect passwo
79. ications Limited Warranty and Liability Safety Hazards Proper Battery Use and Disposal Product Specifications General Name Model Approvals Weight Dimensions Wireless Network Tri Mode Wireless Network Wi Fi Mode Default SSID Battery e Size e Time required for full charge e Usage Chip Set Interface Type Memory Technology Bands Technology Band Designation Bands Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L FCC North America 130 g 4 6 oz 93 98 mm x 67 06 mm x 19 30 mm 3 7 in x 2 64 in x 0 76 In LTE CDMA LTE UMTS GSM 802 11 a b g n 2 4 GHz 5 0 GHz MiFi6620L XXXX 4000 mAh 3 hours when not in use Up to 20 hours QUALCOMM MDM9625 Type B USB Port for Micro USB used by the wall charger Type A USB port used by Universal Charging feature RAM 128MB LPDDR FLASH 256MB NAND LTE CDMA 1X EV DO Rev 0 A HSPA GPRS EDGE LTE Category 4 CDMA 1x EV DO RA 800 1900 MHz Domestic B13 7OOMHZz B4 1 700MHz Quad band HSPA Quad band GPRS EDGE LTE B13 7OOMHz LTE B4 1700MHz GSM EDGE B5 B8 B3 B2 850 900 1800 1 900MHz UMTS HSPA HSPA B5 B8 B2 B1 850 900 1900 2100MHz 115 Environmental Operating Temperature Storage Temperature Battery Charging Relative Humidity Drop Electrostatic Discharge Vibration Stability 10 C to 55 C x F to xx F 30 C to 70 C x F to xx F 0 Cto40 C x T
80. icon and press the select button to open the Settings select screen and display Settings options 2 Navigate to the Screen Timeout option and press the select button to display the Screen Timeout settings options The settings options include after 30 seconds after 1 minute after 2 minutes after 5 minutes after 10 minutes and never The current setting will be selected when the screen is displayed Select the desired Screen Timeout setting and press select to save the setting and return to the Settings select screen 55 Navigate to the Exit option or press hold the select button to return to the Home screen alll ty HS E 14 ib Data usage cycle ends 08 08 14 eee 3 15 5 Gb Settings Settings Option Audio On Off Mra Settings Audio On Off Audio Alerts Network Technology Exit Select Screen Timeout Mra Screen Timeout After 1 minute After 2 minutes After 5 minutes Never Back Set Screen Timeout Onthe Home screen navigate to the Settings icon and press the select button to open the Settings select screen and display Settings options 2 Navigate to the Audio On Off option and press the select button to display the Audio On Off settings options The settings options are Turn On and Turn Off Setting Turn Off will disable all audio on the Jetpack Select the desired Audio On Off setting and navigate down to Back then press the select button to save the setting and return to the Set
81. igits upper case lower case and other symbots Max Wi Fi connections 15 T Band 2 4 GHz Ensure your Wi Fi devices support the selected band 2 4 GHz Band Settings 5 GHz Band Settings Wi Fi Options Devices connected to this Jetpack use date from your data plan Performance may vary with the number of devices Save Changes gt to mess MiFi Powered Gopynight 62014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 2IL and MiFi are either trademarks or registered trademarks of Novatel Wireless Inz Change Wi Fi Name Password To change your Admin Password from My Jetpack Home select Manage My MiFi gt Change my Jetpack Admin Password Enter your current Admin Password in the Enter current password field Enter your new password in the Enter new password field and re enter to confirm in the Confirm new password field 21 Click Save Changes verizZonwireless all Verizon GE 1 i SignOut My Jetpack Home SC Jetpack Settings Data Usage Wi Fi Jetpack Advanced Connected a Devices Jetpack Admin Password Preferences Software Update Backup and Restore GPS Jetpack Settings i The Jetpack Admin Password is used to sign in to this web based management system amp 41 amp l Ow Messages Display the Jetpack Admin Password Parental Controls Fon the Jetpack Admin Password can be read on the LCD display Otherwise saraet is displayed About Jetpack Change Jet
82. igning in You can access more information after you sign in ail Verizon Ge verizon wireless Jetpack MiFi 6620L Sign in to continue Please enter your Jetpack Admin Password Forgot the Admin Password A You will be locked out if you use an incorrect password 5 times My Jetpack Home gt ee MiEL Jetpack Sign In Sign In to the Jetpack Admin website Type the Jetpack Admin Password the default password is found on the Jetpack by selecting Help gt Jetpack Admin website in the Sign In field at the top right corner of the window Click Sign In If you forget your Admin Password click I Forgot the Admin Password and a reminder will appear telling you where to find your password Click OK Forgot The Admin Password Use the default Jetpack Admin Password to sign in This password can be found in the Jetpack Admin option in the Help menu on the Jetpack display Ea Jetpack Admin Password Reminder 28 Menu Panel The Menu Panel is the primary navigation for MiFi Settings You can access each feature under the appropriate menu veriZOnwireless A My Jetpack Home Data Usage a Connected d Devices Jetpack Settings Messages a Parental Controls i About Jetpack My Jetpack Home Menu Panel 29 My Jetpack Home My Jetpack Home is your gateway to configuring and managing your Jetpack On the Jetpack Display Power on your Jetpack by pressing and holding the
83. lay To display Help options Onthe Home screen navigate to the Help icon and press the select button to open the Help screen options Help options include Jetpack Admin website Advanced Features Wi Fi Protected Setup WPS Unlock SIM and Tips Use the up down scroll buttons to highlight the desired Help option then press the select button to display option choices and information Use the down scroll button to highlight Exit or Back and press the select button to return to the Help options allt Yoo Ge du Help Jetpack Admin Website Help Data usage cycle ends 08 08 14 Connect to the Jetpack then visit Jetpack Admin website 3 15 5 GB Advanced Features http my jetpack to configure een Sa Wi Fi Protected Setup WPS advanced features and settings Wi Fi Protected Setup WPS i y Unlock SIM Sign in with your Admin Password Unlock SIM MMYYEZZ Tips Tips Exit Exit C w gt M M CTT Help Option Select Jetpack Admin Website Jetpack Admin Website Info Select Advanced Features Advanced Features Help Wi Fi Protected Setup WPS Help GPS Jetpack Admin website Wi Fi Protected Setup WPS allows Jetpack Admin website Parental Controls Advanced Features compatible Wi Fi devices to easily Advanced Features C CAWER I rotecteTSSRED WPS connect to the Jetpack s Wi Fi Wi Fi Protected Setup WPS Unlock SIM network Run WPS on both the Tips Jetpack and the device wishing to Tips i join the Jetpack s network
84. ll to the Universal Charging icon and press the select button to display an animation showing how to connect and charge a phone or other device using the Universal Charging port Select More to display charging status Select Exit to return to the Home screen oul ty By Universal Charging By Universal Charging By Universal Charging Available Charge your phone or other device Charge your phone or other device Jetpack battery 100 P Available id lt Universal Charging gt You can connect a device to charge it Charging will stop when the Jetpack s battery drops to 25 currently 100 Universal Charging Option Instruction Animation Instruction Animation Current Charging Availability On the Jetpack Admin Website The Jetpack Settings Jetpack Preferences page provides many options to customize the behaviour of your Jetpack See Preferences on page 64 83 Wi Fi Protected Setup WPS WPS is a system that allows Wi Fi devices to connect to a Wi Fi network without having to manually enter the network key and is accessible through the Jetpack display On the Jetpack Display To start Push Button WPS Onthe Home screen scroll to the WPS icon and press the select button to display WPS Method options 2 Navigate to the Start Push Button option and press the select button WPS starts and you have 2 minutes to press the WPS button on the Wi Fi device you want to connect to your Jetpack to comple
85. llow List Block List Allow List 3 Sites Sites listed below are blocked All other sites are allowed Blocked Sites Site Name Delete www blockedsite1 com www blockedsite2 com www blockedsite3 com Select All Add Website Save Changes Jetpack Parental Controls Site List Block List Delete 91 To allow access to a specified site 24 Select the Allow List button to display the current list of allowed sites Click Add Website to display a new field where you can enter the domain name of an additional site to allow Repeat until you have entered all sites you want to allow Click Save Changes to update and save the revised Allow List Parental Controls Summary Site List Device List A Unsaved changes Your new list is not applied until you click the Save Changes You can either block access to a list of sites Block List or allow access only to specified sites Allow List Block List Allow List 2 Sites Sites listed below are allowed All other sites are blocked Allowed Sites Site Name Delete www allowsite1 com www allowsite2 com Select All Ada website Wi Jetpack Parental Controls Site List Allow List Add To delete a site from the Allow List O 24 Select the Allow List button to display the current list of allowed sites Select the Delete checkbox for the site you want to delete To delete all blocked sites click Select All Click Save Changes to delete the selected sites a
86. loading photos 4G VoIP if applicable video calling and online gaming Data Usage Calculator Calculate your device usage to figure out which plan will best meet your needs Select Your Device 3G and 4G Smartphones 3G Mobile Broadband 4G Mobile Broadband a CC The Essentials Total Monthly Data Usage E Mail 1 46 MBimo KA le DA How many text only emalis do you send Web Access Internet and Intranet 0 MBmo kiii o R How many web pages do you visit Other Data Tasks v Stream Music 0 MBimo JJ How much time do you spend streaming music Omins 5 mins 15 mins ihr 2hrs Per Day v gt Stream Video 0 MBinc iii How much time do you spend streaming videos gt B Upload and Download Photos 1 46 GBmo How many photos do you upload and download How much data is it for 4G Mobile Broadband gt 4G VoIP 0 MBinc text only 10 KB P ypicai Web Page Lookup 1 M O doeloe d a Audio Streaming 60 MBvnr video Streaming Standard defj 650 MBvhe gt Video Calling 0 MBinc Video Streaming High Def gt 2G5mM O How long do you speak with video on an Internet protocol network Digital Photo Hi Res 5 MB 4G VoIP 45 MBvhr Video Calling Average Bandwidth gt Online Games 0 MBimo 430 MAr om How much time do you spend playing online games soa High Bandwidth Online gaming 5 MBimr These are p m L myt os amounts will vary Video rb 74 and cen e use along waftn GEN pact me a
87. lowing menu options e Internet Status See Internet Status on page 95 e Jetpack Info See Jetpack Info on page 97 e Diagnostics See Diagnostics on page 98 e Logs See Logs on page 103 e Jetpack Support See Jetpack Support on page 105 Internet Status The Internet Status page shows Jetpack settings and status and contains the following sections e Internet Status See Internet Status on page 96 e IPv4 See Pv4 on page 96 e IPv6 See IPv6 on page 96 verizonwireless all Verizon HGE DEEE TERT rl My Jetpack Home i About Jetpack Data Data Usage Internet Status Jetpack Info Diagnostics Logs Jetpack Support d a a Status Connected Network name Verizon SOP Jetpack Settings Technology TE Messages Time connected 00 00 36 51 Received 2 73 MB wa Parental Controls Transmitted 375 06 KB j About Jetpack IPv4 IP Address 00 000 00 000 Mask 000 000 000 000 Gateway 00 000 00 000 DNS 000 000 000 000 IPv6 IP Address 0000 0000 0000 0000 0000 0000 0000 0000 gt roma marss MiFi Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc About Jetpack Internet Status Internet Status The Internet Status section has the following options IPv4 Status The status of the Internet connection usually Connected or Disconnected Network name The name of the network to which this J
88. lready been entered e No SIM No SIM was detected If you do have a SIM check that it is inserted correctly e SIM Error A SIM was detected but it did not respond as expected and cannot be used e Desired action Allows you to turn the PIN lock feature ON OFF e Enter current PIN Type the desired PIN in the Enter current PIN field The default PIN is 1111 e Save Changes Use to activate and save new settings i Verizon UGE 5 Sign Out verizonwireless ll et SpOt k nh My Jetpack Home SOR Jetpack Settings Data Data Usage Wi Fi Jetpack Advanced Connected 1 Devices Networks Manual DNS SIM Firewall MAC Filter LAN Port Filtering SOP Jetpack Settings Port Forwarding Messages For additional security the SIM card inside your Jetpack can be locked with a PIN code When locked the PIN code must be entered before the Jetpack will connect to the Internet wa Parental Controls SIM PIN Lock feature Off If the PIN Lock feature is ON you will need to enter the SIM PIN every time i About Jetpack the Jetpack is powered on SIM Status Ready If locked you must enter the SIM PIN before the Jetpack will be able to connect to the Intemet Desired Action Tum on PIN lock th Enter current PIN Default PIN is 1111 3 attempts remain until your SIM is permanently locked A Entering an incorrect PIN too often will permanently lock your SIM and you will be unable to use the Jetpack You will need to contact Verizo
89. ments for a 3G service 3G finds application in wireless voice telephony mobile Internet access fixed wireless Internet access video calls and mobile TV 4G LTE Fourth Generation Long Term Evolution LTE is a standard for wireless data communications technology and an evolution of the GSM UMTS standards The goal of LTE is to increase the capacity and speed of wireless data networks using new DSP digital signal processing techniques and modulations that were developed around the turn of the millenium A further goal is the redesign and simplification of the network architecture to an IP based system with significantly reduced transfer latency compared to the 3G architecture The LTE wireless interface is incompatible with 2G and 3G networks so that it must be operated on a separate wireless spectrum 802 11 a b g n A set of WLAN communication standards in the 2 4 3 6 and 5 GHz frequency bands bps Bits per second The rate of data flow Broadband High capacity high speed transmission channel with a wider bandwidth than conventional modem lines Broadband channels can carry video voice and data simultaneously CDMA Code Division Multiple Access It is the underlying channel access method used by some mobile phone standards DHCP Dynamic Host Configuration Protocol Software found in servers and routers that automatically assigns temporary IP addresses to clients logging into an IP network DHCP Server A
90. mount of data consumed D L and will Dill for al of he data that has Deen Gownloaded even h you may not have istened or watched the entire download Please a a ch check and manage your Se an exceed 3 MB win graphically Intense pages or with Geng high quailty Using graphical Yarecions wihout satelite magery 1 MB 1 024 KB 1 G5 1 024 MB Verizon Data Calculator 41 Trip Planner Clicking on Trip Planner takes you to the interactive Trip Planner on the Verizon Wireless website where you can determine the global services you need when you travel and see if your device is covered To use the interactive Trip Planner Select where you are going in the Location panel Your choices are Country and Cruise Ship Q Type in country or cruise ship and select from the drop down tab Click Add to List Repeat for additional locations then click Next RESIDENTIAL BUSINESS WIRELESS Espa ol Store Locator ContactUs Signin Register Cart verizon Explore Shop My Verizon Support Trip Planner Use our interactive Trip Planner to help you determine the global services you ll need and to see if your device is covered Location Where are you oing Wi Country Cruise Ship Type in country or cruise ship and select from drop do ck Ac dd to List at for additiona wn Cli O Rep ation Show me what I need Verizon Trip Planner Enter Location Select how you want to keep in t
91. n customer support to unlock the SIM I mona mass MiFi Copyright 2014 Novatel Wireless Inc All rights rved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Settings Advanced SIM IMPORTANT Entering an incorrect PIN will lock the SIM The default PIN is 1111 75 Firewall The Jetpack firewall determines which Internet traffic is allowed The Firewall menu contains the following sections e VPN Passthrough Turns ON OFF the VPN feature and allows or disallows connected devices to establish a VPN tunnel e If ON this feature allows VPN clients to connect through the Jetpack to remote VPN Servers Normally this option should be turned on e f OFF VPN clients are not allowed to connect e IPv6 Transparent Mode Allows connected devices to be accessible from the Internet e DMZ IPv4 Allows the connected device specified as the DMZ IP address to receive all traffic which would otherwise be blocked by the firewall e DMZ checkbox Use the checkbox to turn ON OFF the DMZ feature e DMZ IP Address Enter the IP address of the connected device you wish to become the DMZ device e Save Changes Use to activate and save new settings verizonwircless all Verizon HG 1 OT amp A My Jetpack Home SO Jetpack Settings IS Data Usage Wi Fi Jetpack Advanced O Connected 1 Devices Networks Manual DNS SIM Firewall MAC Filter LAN Po
92. n to change the name of any connected device e Type The first column indicates the type of connected device You can use the Edit option to set or change the type If the type has not been set no icon is displayed Once you set the device type an appropriate icon is displayed e IP Address The IP address of the connected device e MAC Address The MAC Address is a unique network identifier for this connected device e Link Local If the connected device supports IPv6 the Link Local IPv6 address is displayed e Edit Allows you to edit a connected device type or name e Block Allows you to prevent a specific device from connecting to the Jetpack 50 Edit a Connected Device To edit a connected device Click the pencil tool A page opens allowing you to edit a connected device Connected Devices View devices currently connected to your Jetpack Blocked devices are also displayed Connected Devices Verizon MiFi6620L WXYZ 1 of 15 Wi Fi Devices Change Max Connections MAC Address 00 00 00 00 00 00 SD device 1 BF IPv4 192 168 1 x P ETE Link Local Blocked Devices No devices are blocked Jetpack Connected Devices Edit Select the appropriate change from the Connected Devices dropdown menu Connected Devices View devices currently connected to your Jetpack Blocked devices are also listed Connected Devices Verizon MiFi6620L WXYZ 1 of 15 Wi Fi Devices Change Max Connectio
93. nd Tips When the display is off and the Jetpack is turned on the Power indicator blinks Power Management Your Jetpack will work from its charged battery alone or when the device with the installed battery is plugged into a power source e Battery Charge the battery by plugging in the wall charger While the battery is charging the battery charging icon displays When the battery is fully charged the battery icon is solid e USB wall charger You can use the Jetpack when the battery is installed and the charger is plugged into a wall socket Please ensure the wall socket is located near the equipment and is easily accessible The MiFi battery charges while it is plugged into the charger e Universal charging You can use the Jetpack to charge external devices such as smartphones and tablets to help keep you powered and connected longer Before using the Jetpack read the battery safety information in the Safety Hazards section of this guide See Proper Battery Use and Disposal on page 122 Caring for Your Jetpack Like any electronic device the Jetpack must be handled with care to ensure reliable operation Novatel Wireless recommends the following guidelines e Protect the Jetpack from liquids dust and excessive temperatures e Do not apply adhesive labels to the Jetpack they might cause the Jetpack to potentially overheat and they might alter the performance of the antenna e Store the Jetpack in a saf
94. nd save the revised Allow List Parental Controls Summary Site List Device List Unsaved changes Your new list is not applied until you click the Save Changes You can either block access to a list of sites Block List or allow access only to specified sites Allow List Block List Allow List 2 Sites Sites listed below are allowed All other sites are blocked Allowed Sites Site Name Delete www allowsite1 com v www allowsite2 com Vv Add Website Save Changes Jetpack Parental Controls Site List Allow List Delete 92 Device List The Parental Controls Device List section allows you to turn the Device List ON OFF and identify which devices will use the Site Filter e Ifthe Device List is turned ON only devices listed and selected will use the Site Filter Parental Controls Summary Site List Device List Device List If On only devices listed and selected below use the Site Filter on Ei If Off all devices use the Site Filter Type Name MAC Address Status Filter EE SD device 1 in miee Your device 4 00 00 00 00 00 00 eii wooo OMe v SD_device 3 00 00 00 00 00 00 Ofline B Refresh 2 Save Changes Jetpack Parental Controls Device List ON e Ifthe Device List is turned OFF all devices will use the Site Filter Parental Controls Summary Site List Device List If On only devices listed and selected below use the Site Filter lf Off all devices use the Site Filter
95. network with its own IP address for all trafic passing through it Router A device that directs traffic from one network to another SIM Subscriber Identification Module Found in LTE and GSM network technology the SIM is a card containing identification information for the subscriber and their account The SIM card can be moved to different devices SSID Service Set IDentifier The name assigned to a Wi Fi network TCP IP Transmission Control Protocol Internet Protocol The set of communications protocols used for the Internet and other similar networks USB Universal Serial Bus A connection type for computing device peripherals such as a printer mobile modem etc USB connectors may be used for data transfer or charging USB Port Types he USB ports on computers and hubs have a rectangular Type A socket and peripheral devices have a cable with a Type A plug Peripherals that do not have an attached cable have a square Type B socket on the device and a separate cable with a Type A and Type B plug Ports and connectors are available in different sizes for example standard mini and micro VPN Virtual Private Network A secure private network that runs over the public Internet Commonly used to connect to an office network from elsewhere WCDMA Wideband Code Division Multiple Access An air interface standard found in 3G mobile telecommunications networks The most commonly used member of the UMTS family
96. ns Unknown Save Computer Handheld N Other Blocked Devices No blocked devcies Jetpack Connected Devices Select Device Type Click Save to finish editing the device Connected Devices View devices currently connected to your Jetpack Blocked devices are also displayed Connected Devices Verizon MiFi6620L WxXYZ 1 of 15 Wi Fi Devices Change Max Connections Blocked Devices No blocked devcies Jetpack Connected Devices Accept Changes 51 Change the Maximum Number of Connected Devices To change the maximum number of connected devices Click Change Max Connections on the Connected Devices page Connected Devices View devices currently connected to your Jetpack Blocked devices are also displayed Verizon MIFI6620L WXY Z 1 of 15 Wi Fi Devices Change Max Connections MAC Address 00 00 00 00 00 00 SD_device 1 IPv4 192 168 1 x P Ea Link Local Blocked Devices No devices are blocked Change Maximum Number of Connected Devices The Jetpack Settings Wi Fi page opens Select the number of devices from the Maximum Wi Fi connected devices dropdown menu veriz7onwireless all Verizon YEE aji Ep SignOut Gt My Jetpack Home Or Jetpack Settings Ge Data Usage Wi Fi Jetpack Advanced Connected a Devices E Changes made to these Wi Fi settings may require you to reconnect your Wi Fi devices to this Jetpack using the new settings e s Jetpack Settings Messages was Tum on
97. ntry Code MOC 311 Primary CDMA Channel A 282 decondary CDMA Channel A 91 Primary CDMA Channel B 384 Secondary CDMA Channel B 777 Access Overload Class ACCOLC amp Register On Home JID Enabled Register On Foreign sID Enabled Register On Foreign NID Enabled HIP Hode MIP preferred HIF Registration Hetries 2 HIF Registration Retries Timeout 2 Reverse Tunneling oO DHS Primary N A DHS Secondary N A Supplemental Channel Request Message SCRH 1 Hetwork ID HID oa Error Rate 0 6 55385 1 65545 RSST 0 68 1 125 Ec Io 0 63 1 5 latitude oO longitude oO T Power EVDO oO Ex Power EVDO 0 Ex Power i E D0 o Packet Zone ID oO Call Jtate Connected Dormant Jtate Active HAC Index N A Submet Mask 255 255 255 252 Coler Code oO DATIOZS 00000000 OOOOoOOO0O OOOOOO00 OoOoO00000 PH Offset H A About Jetpack Diagnostics Field Test 102 Logs The Logs page allows you to turn logs ON OFF and to delete system logs NOTE Logs record various operations and are used for troubleshooting and are not needed for normal Jetpack operation verizonwireless all Verizon HGE DEEE TER A My Jetpack Home About Jetpack Data Usage Internet Status Jetpack Info Diagnostics Logs Jetpack Support O Connected U Devices Logs are for troubleshooting and are not needed for normal operation SOR Jetpack Settings Turn on logs Delete system log After 3 days w
98. o data transmission quantities over telecommunication circuits Hotspot A Wi Fi 802 11 access point or the area covered by an access point Used for connecting to the Internet HTTP Hypertext Transfer Protocol An application level protocol for accessing the World Wide Web over the Internet IEEE Institute of Electrical and Electronics Engineers An international technical professional society that promotes standardization in technical disciplines IMEI International Mobile Equipment Identity Used in LTE networks to identify the device It is usually printed on the device and can often be retrieved using a USSD code IP Internet Protocol The mechanism by which packets are routed between computers on a network IP Type The type of service provided over a network IP address Internet Protocol address The address of a device attached to an IP network TCP IP network ISP Internet Service Provider Also referred to as the service carrier an ISP provides Internet connection service See Network Operator Kbps Kilobits per second The rate of data flow LAN Local Area Network A type of network that lets a group of computers all in close proximity such as inside an office building communicate with one another It does not use common carrier circuits though it can have gateways or bridges to other public or private networks MAC Address Media Access Control A number that uniquely identifies
99. ome Tutorial displays upon initial power up Power on your Jetpack for the first time to display the Welcome Tutorial screen Press the select button to navigate through the tutorial screens Welcome Tutorial Navigating your Jetpack Connect to the Jetpack Universal Charging Welcome to the Jetpack MiFi 6620L with Universal Charging This tutorial will help you get the most from your Jetpack Press the button below to continue the tutorial Home screen Welcome Tutorial Use the buttons to navigate and gt change the selection applies the current selection Long press on returns to the Navigating Your Jetpack To connect to the Jetpack s Wi Fi network use the Wi Fi Name Password menu to view the Wi Fi network name and Wi Fi password used by your Jetpack Connect to the Jetpack Charge your phone or other device B Universal Charging To access your Wi Fi Name SSID and Wi Fi Password after the initial power up or a device reset Power on your Jetpack Select Wi Fi Name Password to display the Wi Fi Name Password page Select More to display the Wi Fi Settings page and display your Admin Password Press the select button to exit and return to the Home screen and menu options allt YG Ju Data usage cycle ends 08 08 14 R 3 15 5 GB D o lt Wi Fi Name Password Wi Fi Name Password Option To connect to your Jetpack gt Wi Fi Name Password
100. ompliance Clause It is forbidden by US law to export license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act or any successor legislation or in violation of the laws of any other country Trademarks and Service Marks Novatel Wireless is a trademark of Novatel Wireless Inc and the other trademarks logos and service marks collectively the Trademarks used in this user manual are the property of Novatel Wireless or their respective owners Nothing contained in this user manual should be construed as granting by implication estoppel or otherwise a license or right of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its respective owners e Novatel Wireless and the Novatel Wireless logo are all trademarks of Novatel Wireless Inc e MiFi and the MiFi logo are registered trademarks of Novatel Wireless Inc e Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries e Apple Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries e Linux is the registered trademark of Linus Torvalds in the U S and other countries The names of actual companies and products mentioned in this user manual may be the trademarks of their
101. ore you connect your computer to your Jetpack See Charging the Battery on page 12 19 Using Your Jetpack After Setup is Complete You can use the Jetpack as a wireless mobile hotspot to connect your computer and up to a total of 15 Wi Fi enabled devices to the mobile broadband network The Jetpack is powered on as soon as you press and hold the power button and the display turns on To find the name of the Wi Fi Network SSID and Wi Fi Password on the Jetpack display Select Wi Fi Name Password to display the Wi Fi Name Password page Select More to display the Wi Fi Settings page for directions to access advanced settings Press the select button to exit and return to the Home screen and menu options allt HG Ee Dee gt wi Fi Name Password gt Wi Fi Settings Wi Fi Name Wi Fi settings are in the Settings Data usage cycle ends 08 08 14 a 3 15 5 GB Verizon MiFi6620L wxyvzZ menu For advanced settings Wi Fi Password connect to the Jetpack then visit gt NOOO http my jetpack and sign in with EZ a Wi Fi Band ee 9 2 4 GHZ COCO Wi Fi Name Password Option Display Wi Fi Name Password Display Wi Fi Settings Directions The Jetpack comes from the factory with security enabled You can change the security settings using the Jetpack Admin website To change your Jetpack security settings D Open the web browser of a device connected to the Jetpack and enter http my jetpack or http 192 168 1 1
102. ouch in the Communication panel Choose any combination from Voice Messaging Smartphone Wireless Internet and Tether Hotspot Click Next Trip Planner Use our interactive Trip Planner to help you determine the global services you ll need and to see if your device is covered Communication I am traveling to How do you want to keep in touch Italy 5 A France M Voice Messaging Spain Smartphone Wireless Internet Tether Hotspot lt Show me what I need Verizon Trip Planner Enter Communication Type 42 Select what device you will take with you from the Devices panel Select the brand from the Select Brand drop down menu and the model from the Select Model drop down menu Click Show me what I need to display an overview of your trip information RESIDENTIAL BUSINESS WIRELESS Espa ol Store Locator ContactUs Signin Register Cart verizon Explore Shop MyVerizon Support Trip Planner Use our interactive Trip Planner to help you determine the global services you ll need and to see if your device is covered Location Communication Devices I am traveling to Keep in touch with My Device Italy Voice Messaging Apple France iPhone 5 4G LTE Spain 32GB Show me what I need h Verizon Trip Planner Show me what I need My Trip Info Restart Trip Planner Cancel Print Overview Options Dialing Instructions Help Specialinfo Coverage Maps The iPhone 4
103. our phone number and important information about your wireless service Your Jetpack comes with the SIM card and battery already installed To remove the 4G LTE SIM card Remove the battery cover located on the underside of the Jetpack Remove the battery from the back of the Jetpack by inserting your fingernail into the battery removal divot and lifting the battery out of the battery compartment Locate the SIM Card protector and lift to open Push the SIM Card toward the SIM Card slot to release then carefully slide the card backwards to remove Mp ma My Liye ily iy yy if Mit LM gt seus Should your 4G SIM card be lost or damaged contact your network operator 14 To install a new 4G LTE SIM card Remove the battery cover located on the underside of the Jetpack If necessary remove the SIM card from the outer card being careful not to touch the gold colored contacts Hold the card with the gold colored contact points facing down 6 Insert the SIM card into the slot The SIM card MUST remain in the SIM card slot when in use KF My Wi Tp 4 Wi og AN ly CAUTION Do not bend or scratch your SIM card Avoid exposing your SIM card to static electricity water or dirt Universal Charging The universal charging port allows you to charge an additional device using your Jetpack To charge an additional device Slide the port shield to expose the USB universal
104. pack Admin Password Enter and confirm the new Admin Password and set or change the security question used for verification if you forget the Admin password Current Jetpack Admin password osseee8 New Admin password TTT Ti iii Password must be at least amp characters Confirm new Admin password Trt Titi Select security question ES Answer security question IP on mass Miri Cooynight 22014 Novatel Wireless Inc All rights reserved Nowatel Wireless MFI G620L and MiFi ane either trademarks or registered trademarks of Novatel Wireless linc Change Jetpack Admin Password 22 Using the Jetpack User Interface From the Jetpack display you can check your Jetpack status view your current data usage and access an icon based menu by using the Navigation and Select buttons See Status Indicators on page 5 To view the current status of your Jetpack Press the power button to turn on the Jetpack and display the Home screen The status bar is at the top of the screen Check the status indicators for network signal strength Mill data traffic activity GA unread Verizon system messages active roaming PN international roaming V4 connected devices and battery strength To view your current data usage Use the real time data usage meter on the Home screen to check your data usage and billing cycle schedule Lr lilt z a 1 Data usage cycle ends 08 08 14 R 3 15 5 GB
105. pack Admin Password Select Connected Devices from the Navigation panel to display additional details for all currently connected and blocked devices How do I check the firmware version installed on my Jetpack e Select Software Update to display the current version installed To check for new update select Software Update gt Next gt Yes How do I check the battery level of my Jetpack e Check the battery icon on the status panel on the Home page of the Jetpack device How do I turn off my Jetpack e Press and hold the Power button until the display shows MiFi How can I tell that my Jetpack is still on after the device screen goes off e When the display is off sleep mode and the Jetpack is turned on the blue Power indicator on the front panel of the Jetpack blinks veri on jetpack Data usage cycle ends 08 08 14 3 15 5 GB DP m lt Wi Fi Name Password gt Power Indicator 112 Technical Support IMPORTANT Before contacting support be sure to re start both your computer and the MiFi 6620L Technical Support Contact your service provider for assistance When calling you may be asked for the wireless number of your Jetpack To find your Jetpack s wireless number go to About Jetpack gt Jetpack Info on your device or http my jetpack on the Web User Interface 113 Product Specifications and Regulatory Information Product Specifications Regulatory Statements Wireless Commun
106. port be sure to restart both your computer and your MiFi 6620L and ensure that your SIM card is inserted correctly 108 Common Problems and Solutions The following are some common problems and solutions My Jetpack just powered off without my pressing the power button Why This may occur under any of the following circumstances e Pressing the Master Reset button e Jetpack automatically restarting after configuration changes e Switching profiles e Restoring the configuration settings e Battery depletion To restore battery power follow these steps Manually press and hold the power button to turn it back on ifthe battery is depleted charge the Jetpack with the wall charger How do I reset the Jetpack back to factory settings The master reset button is in a small hole located on the bottom of the Jetpack underneath the battery cover This button returns the Jetpack to factory settings including re setting the Wi Fi Name SSID and Wi Fi Password To reset the Jetpack follow these steps Place one end of an unfolded paper clip into the master reset button hole Press the reset button with the unfolded paper clip until the display shows MiFi Powering Off about five to six seconds then your Jetpack will restart WARNING The Reset to Factory Defaults operation overwrites ALL existing settings If the Wi Fi settings change you will lose this connection and need to reconnect using the new settings 1
107. q ver izon jetpack Jser Guide 90076966 R1 2014 Novatel Wireless Inc All rights reserved The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless Inc Patents and Licenses For a complete list of all Novatel Wireless patents visit www novatelwireless com about contact us Software License Proprietary Rights Provisions The software drivers provided with this product are copyrighted by Novatel Wireless and or Novatel Wireless suppliers Although copyrighted the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel Wireless and or Novatel Wireless suppliers The disassembly decompilation and or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law The copying of the software drivers except for a reasonable number of back up copies is strictly prohibited by international law It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers U S Government Restricted Rights Clause The software drivers are classified as Commercial Computing device Software and the U S Government is acquiring only Restricted Rights in the software drivers and their Documentation U S Government Export Administration Act C
108. r 3 days Ifthe system log is full then the oldest data is discarded regardless of this setting Save Changes About Jetpack Logs Turn Off Click Save Changes About Jetpack Internet Status Jetpack Info Diagnostics Logs Jetpack Support Logs are for troubleshooting and are not needed for normal operation Turn on logs Delete system log After 1 day Ifthe system log is full then the oldest data is discarded regardless of this setting Save Pe About Jetpack Logs Save Changes Delete System Log To delete a system log Select the checkbox next to Turn on logs About Jetpack Internet Status Jetpack Info Diagnostics Logs Jetpack Support Logs are for troubleshooting and are not needed for normal operation Turn on logs Delete system log w ifthe system log is full then the oldest data is discarded regardless of this setting About Jetpack Logs Turn On 104 Select the appropriate time period for the deletion of system logs from the dropdown menu next to Delete system log The choices are after 1 4 days If the system log is full then the oldest data is discarded regardless of this setting About Jetpack Internet Status Jetpack Info Diagnostics Logs Jetpack Support Logs are for troubleshooting and are not needed for normal operation Delete system log After 3 days th If the system log is full then the oldest After 4 days data is discarded regardless of this
109. r similar device from the Jetpack s Universal Charging port Stop charging when Jetpack 25 v battery is below Current status Available Possible states are Available Not available low battery Charging Device Preferences Micro USB connection Charge tether Wi Fi v Behavior when your Jetpack is connected to your computer via micro USB Prompt on USB connection v If on the display will prompt you for the USB mode upon connection Turn off display After 30 seconds w Tum off the display when not in use Sleep After 10 minutes w Press the power button to wake up Shutdown After 2 hours w Shut down the Jetpack when no devices are connected Notifications User Preferences MiFi Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Settings Jetpack Preferences 64 Software Update The Software Update page contains the following sections e Current software version Displays information for the current software version date of last check for updates and the number of updates currently available e Checked for update Displays the date of the last software update e Update available Displays the software update history verizonwireless alll Verizon Ge 1 Ep SignOut amp A My Jetpack Home SOP Jetpack Settings Data Usage Wi Fi Jetpack Advanced Connec
110. rd See Jetpack Admin Password on page 62 The default Admin password is admin This is the password you use to Sign In to Settings To change the Admin Password used to Sign In to your Jetpack Enter your current Admin password in the Enter current password box then click Continue SO Jetpack Settings Wi Fi Jetpack Advanced Jetpack Admin Password Preferences Software Update Backup and Restore GPS The Jetpack Admin Password is used to sign in to this web based management system Change Jetpack Admin Password To change the password you must enter the current Jetpack Admin Password You will be locked out if an incorrect password is used 5 times Eya Jetpack Settings Change Jetpack Admin Password Enter your new password in the Enter new password box Re enter your new password in the Confirm new password box Select a security question from the drop down menu verizonwireless ail Verizon DERE SignOut A My Jetpack Home Soe Jetpack Settings bata Data Usage Wi Fi Jetpack Advanced r Connected a Devices Jetpack Admin Password Preferences Software Update Backup and Restore GPS Or Jetpack Settings Messages Display the Jetpack Admin Password amp Parental Controls D Ion the Jetpack Admin Password can be read on the LCD display Otherwise sarta ic displayed i The Jetpack Admin Password is used to sign in to this web based management system Gi About Jetpack Change Jetpack Admin Pa
111. rd is used too many times Download Current Jetpack Settings To restore a previous version of your Jetpack settings to your Jetpack device Click Browse to navigate to the desired settings backup file saved on your computer Enter the Admin Password in effect when the backup file was saved in the Admin Password field Click Restore Now Restore Upload a previously saved backup file from this device to restore your settings Jetpack Admin Password You will be locked out if an incorrect password is used too many times Select a file No file selected Browse Restore Previous Jetpack Settings To restore all settings on your Jetpack to factory default settings Click Restore Factory Defaults if prompted for a password enter the default Admin Password admin Restore to Factory Defaults Restore all settings to the factory default values Restore Factory Defaults Restore Factory Defaults 67 GPS The GPS page contains the following sections e GPS ON OFF Use this control to turn ON OFF the GPS feature e Turn off Allows you to set when the GPS receiver will turn off once it is on e GPS over Wi Fi NMEA Allows you to download and install the GPS over Wi Fi driver for your computing platform veriZonwireless all Verizon HGE 0 1 ME Sign Out A My Jetpack Home SO Jetpack Settings Data Usage Wi Fi Jetpack Advanced Connected 1 Devices Jetpack Admin Password Preferences Softwar
112. re ombucsdeaenagadiecesecerauannes 30 On the Jetpack Admin Website ccc ccc cece ccc cece ee en eee eens ee neeeeeeeees 31 Manage My Jetpack 21 geet ccansonpnedeu eked nen vemseneneeud aeeeeereayeeausewsene s 32 My ACCOUMRT amp TOOS serrr cexsdanwwaneseveee nh tameehoweensadaanaedwetaiernewenands Ga 38 ICID Ce SUD DOR cat once see ragce nce bee eneetn tee seucaqee pean cteeer ese tssiceeenes eons 44 DICES CCS TETERE IEE E T EE IE aay ama dse ae oes ene wea ene ene E EET 47 On the Jetpack DISDlay eres rrreresiseirr trieda es sabe ESSEE EAT S 47 On the Jetpack Admin Website ccc ccc ccc ccc eee e ee ene eee nee e een eeeeeeeees 48 Connected Devices 4 5 5 4 c45 gun asa been ereseneecueaneaes naan eds daeencaeeseweenyesauesndaadaeeas 49 On the Jetpack Admin WeDSITCs 25 cccdcacahctvense tase dbererdebesrncsa assed dondaawniass 50 Connected DEVICES 205s be atadawevs ieee ssr Ln festa teven tase eeensakeeiedeness tase eds 50 Blocked Devices cance tchnn se ouns andes Menedi oti Aste en equ esa hess ouns oui neten 53 JeDa cK SCINS 5 6 406 ranr 008 455 ohana S TETEE the 6aaaaues EEE LEET ANN 55 On the Jetpack Display unnsusnsuensnnnnnsessesersersereesorsersersesersersoreesen 55 NVI FI ETTE EEEE EON ENT ETETEN TEE INTE SETET 55 Sareen MIMNCOUL s resres steere niata TE E ERE E E ES RAA 55 Audio OMO srsdctaeknceaewdbenen tees ETRE TE E EA 56 Audio AlertS nnnnnnnnnnnnunnneeneernesorroerrreseeeserrrrserrsersreserrsees r
113. rently connected to your Jetpack network as well as any devices currently blocked Lozi An audio alert automatically sounds whenever a device connects to your Jetpack Wi Fi network On the Jetpack Display To display Wi Fi enabled devices currently connected to or blocked from your Jetpack use the navigation button to scroll to the Devices icon and press the select button Ss O0 O screen MEES ib lll ty E 14 15 Wi Fi Devices 3 Gata lt Connected Devices gt Blocked Devices 0 USB Tethering 0 Exit A D Connected Devices Option Select Wi Fi Devices Option 49 Select the Wi Fi Devices option to display the type name DNS and MAC details for each device connected to the Jetpack Network and to block or unblock each device Select the Blocked Devices option to display the type name DNS and MAC details for each blocked device and to unblock any of the blocked devices Select the USB Tethering option to display the type name DNS and MAC details for a tethered device and to block or unblock this device Press hold the select button to close the Connected Devices screen and return to the Home 4 Connected Devices Connected Devices J Connected Devices gt Wi Fi Devices 1 of 15 Blocked Devices 0 USB Tethering 0 1 15 Name Device_ 1 Type Computer IP OONAN MAC 30023000 00090030000 Connected Device Detail Exit Connected Devices On the Jetpa
114. respective owners Novatel Wireless Revision History Part Number Revision Description Date 90026966 Initial release 25 Sep 2014 FCC ID PKRNVWMIF1I6620 PN 90026966_R1_MASTER_UG_MiFi6620L_VZW_25 Sep 2014 Please visit www novatelwireless com for the latest information about your device Contents GELLING SUAllOG i606 5 0010 so cecneseencseuse ers eoeseneeeneeaciounesosaeseewn 1 OV CI VICW ee sareei ae seve E E paened ese waeewepandeeesseessaewonemeraeseeactaadeoavens 2 FELUTON E scae cue are wea eeu aye EEEE te ne ae peso ees ue eae a 2 Package COMLGNUS ccs v4 erueeruchenvenureceiaeeu sey penta order ss erueereiteteoubieosavesy 5 System Requirements ssssesssreseseresessorssssocerescceressoceessccesesscereseo 3 COMIDOM SING 6 o505 sone eons EEEF EEEIEE EEE EREE IEE TEE RE 4 Stat US a Oire K sia gang eres tena E E PEEN E TET EEE E 5 Power Management 0 ccc ccc ccc eee cee eee nent eee e eee e teense eee eeeeneeaens 7 Caring for Your Jetpack sic ines carn actwneaeuascadaw aes hess ors a eee de ania ein gree ea enee Fs 8 USING Your Jetpack scsesesecocesesosecocesesesesocesesecesoceseoe 9 Accessing the Network s sssssuesseressessessresosesseesresseesesseeseerserserseresees e 10 ALTE e ae a E E S a ene E A E 10 Using Your Jetpack for the First Time sicsaccvsrcasadeea cava doesowe baner eee teas teceadaawnseie 11 Charging tne Banery seces perinne T rE EE EE E E E 12 Replacing the IB AMOI cise grea ae ta we nace w
115. rs at the bottom of page to download and install the drivers GPS over Wi Fi NMEA GPS data is provided by the Jetpack in the form of a National Marine Electronics Association NMEA text stream This GPS stream can be used by many location oriented computer programs Turn ON GPS over Wi Fi Port number v Installing GPS over Wi Fi drivers on each computer is required 11010 Normally the default value should be used Download GPS Sieti Drivers Click Save Changes Save Changes GPS Download GPS Over Wi Fi Drivers 37 My Account amp Tools The My Account amp Tools menu contains the following options e My Verizon Wireless See My Verison Wireless on page 38 e Coverage Map See Coverage Map on page 39 e Data Calculator See Data Calculator on page 41 e Trip Planner See Trip Planner on page 42 Welcome To Your Jetpack MiFi 6620L Wireless Number Manage My Jetpack My Account amp Tools Help amp Support pA Er Yip a Customize my Wi Fi Settings My Verizon Wireless Attend a Wireless Workshop Change my Jetpack Admin Coverage Map amp Community Forums amp Password i Data Calculator Device Support Page amp User Set GPS Options Guide Trip Planner Some links take you to extemal content where data fees may apply My Jetpack Home My Account amp Tools My Verison Wireless Clicking on My Verizon Wireless takes you to the Verizon Wireless website where you
116. rt Filtering Messages VPN Passthrough mn amp Parental Controls VPN Passthrough allows connected devices to establish a VPN tunnel About Jetpack IPv6 Transparent Mode u orr Transparent mode allows connected devices to be accessible from the Internet DMZ IPv4 DMZ Destination IP address Enter the IP address of the connected device to become the DMZ destination I NOVATEL WIRELESS MiFi Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Settings Advanced Firewall 76 MAC Filter The MAC Filter allows you to specify which devices can access the Jetpack Wi Fi network ON OFF Turns the MAC Filter ON OFF Before turning on ensure that the Allowed Devices list is not empty When turning on any Connected Device which is not in the Allowed Devices list will immediately be disconnected e Refresh Use to refresh the screen and delete any unsaved changes e Add Device Use to add a new device to the devices list e Save Changes Use to activate and save new settings verizonwieless all oo ee e 1 E SignOut amp A My Jetpack Home Sop Jetpack Settings Data Data Usage Wi Fi Jetpack Advanced Connected Devices Networks Manual DNS SIM Firewall MAC Filter LAN Port Filtering Messages 3 MAC Filter CEA OFF A Parental Controls If turned on only specified devices can acc
117. ry or charger may present a risk of fire explosion leakage or other hazard Do not short circuit a battery or allow a metallic or conductive object to contact the battery terminals Replace the battery only with another battery that has been qualified with the system per this standard Use of an unqualified battery may present a risk of fire explosion leakage or other hazard Promptly dispose of used batteries in accordance with local regulations Battery usage by children should be supervised Avoid dropping the Jetpack or battery If the Jetpack or the battery is dropped especially on a hard surface and the user suspects damage take it to a service center for inspection Improper battery use may result in a fire explosion or other hazard 122 Glossary 1X The core CDMA2000 wireless air interface standard The designation 1X meaning 1 times Radio Transmissio Technology indicates the same radio frequency RF bandwidth as IS 95 a duplex pair of 1 25 MHz channels The 1X standard supports packet data speeds of up to 153 kbits s with real world data transmission averaging 80 100 kbit s in most commercial applications 3G Third Generation 3G refers to the third generation of mobile telephony technology 3G telecommunication networks support services that provide an information transfer rate of at least 200 kbit s However many services advertised as 3G provide higher speed than the minimum technical require
118. s Display the Jetpack Admin Password Parental Controls ifon pi ae Admin Password can be read on the LCD display Otherwise ee is displayed The Jetpack Admin Password is used to sign in to this web based management system i About Jetpack Change Jetpack Admin Password Enter and confirm the new Admin Password and set or change the security question used for verification if you forget the Admin password Current Jetpack Admin password New Admin password Password must be at least 6 characters Confirm new Admin password Select security question What is your date of birth w Answer security question ee NOVATEL WIRELESS MiFi Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Settings Jetpack Admin Password 61 Jetpack Admin Password The Jetpack Admin Password page allows you to display hide and or change the Admin Password Display or Hide the Admin Password Slide the ON OFF button to ON to display the Jetpack Admin Password on the device or OFF to hide the Jetpack Admin Password on the device SO Jetpack Settings Wi Fi Jetpack Advanced Jetpack Admin Password Preferences Software Update Backup and Restore GPS The Jetpack Admin Password is used to sign in to this web based management system Change Jetpack Admin Password To change the password you must enter the c
119. s 3G The Jetpack is backwards compatible to 3G networks ensuring reliable connectivity when you need it most Features e Global Connectivity for up to 15 Wi Fi Enabled Devices to High Speed Wireless Data e Connect to 4G LTE and numerous Global Bands e Universal Charging e The built in Universal Charger provides a spare charge for tablets smartphones and other devices running low on battery power e Upto 20 Hours of Battery Life on a Single Charge e Manage Wireless Network Activity e MiFi Settings is an easy to use web based interface that allows you to manage monitor and customize your Wi Fi and 4G LTE connection e Advanced Embedded Antenna Design e VPN Capability e Auto Connectivity Options e Parental Controls Average download speeds of 5 12 Mbps average upload speeds of 2 5 Mbps Actual throughput speed and coverage may vary Package Contents The Verizon Wireless MiFi 6620L package includes MiFi 6620L 4000mAh Standard Lithium lon Battery Pre installed 4G LTE SIM Card Wall Charger USB Cable Verizon Wireless Brochures System Requirements Compatible with all major operating systems Works with the latest versions of browsers including Android Google Chrome Firefox Internet Explorer Safari and Mobile Safari To use Wi Fi mode your computer or other device needs Wi Fi capability and Internet browser software If your computer does not have Wi Fi capability you can use Ethernet
120. server or service with a server that assigns IP addresses DNS Domain Name System A system for converting host names and domain names into IP addresses on the Internet or on local networks that use the TCP IP protocol EV DO Rev 0 CDMA EV DO Rev 0 is a leading edge wireless technology with higher data rates and higher system capacity It is a fully backward compatible standard and remains interoperable with deployed EV DO networks and devices around the world Rev O provides access to mobile devices with forward link soeeds of up to 2 4 Mbit s and reverse link soeeds up to 152 kbit s For more information visit www cdg org EV DO Rev A CDMA EV DO Rev A is a leading edge wireless technology with higher data rates and higher system capacity It is a fully backward compatible standard and remains interoperable with deployed EV DO networks and devices around the world Rev A provides access to mobile devices with forward link soeed of up to 3 1 Mbit s and reverse link soeeds up to 1 8 Mbit s The increased data rates on Rev A s physical layer enable richer applications and services For more information visit www cdg org 124 Firmware A computer program embedded in an electronic device Firmware usually contains operating code for the device GB Gigabyte A multiple of the unit byte for digital information storage Usage depends on context When referring to disk capacities it usually means 10 bytes It also applies t
121. ssword Enter and confirm the new Admin Password and set or change the security question used for verification if you forget the Admin password Current Jetpack Admin password ssssaee6 Hew Admin password LLLLLLEETI Password must be af least amp characters Confirm new Admin password TE Select security question Answer security question N Nifi gt o mam MiFi Powered Pa GCopynght 524 Nowaiel Wireless Inc All rights reserved Novatel Wireless Mai GG20L and MiFi are ether trademarks or registered trademarks of Novatel Wireless Inc Jetpack Settings Select Jetpack Security Question 34 Enter the answer to the selected security question in the Answer Security Question field Change Jetpack Admin Password Enter and confirm the new Admin Password and set or change the security question used for verification if you forget the Admin password New Admin password eecccccce Password must be at least 6 characters Confirm new Admin password Select security question What is your date of birth v Answer security question mm dd yyyy Save Changes Jetpack Settings Answer Security Question Click Save Changes A message displays confirming that your password has been changed ALe The next time you sign in to Jetpack Settings you will need to use the new password 35 Set GPS Options Clicking on Set GPS Options will take you to the Jetpack Settings page where you can configure the
122. te automatic setup To exit the Push Button WPS option and return to the Home screen navigate to Exit and press the select button allt YG Gl Qu 3 Wi Fi Protected Setup WPS 3 WPS Active 9 Wi Fi Protected Setup WPS Data usage cycle ends 08 08 14 Select WPS Method WPS has started Press the WPS Select WPS Method NNN 3 155GB Start Push Button button on the Wi Fi device you want Start Push Button Active PIN Input to connect to this Jetpack within 2 PIN Input setup ws OIE Oe ee WPS Option Start Push Button Method Push Button WPS Started Exit WPS Setup To start PIN Input WPS Onthe Home screen scroll to the WPS icon and press the select button to display WPS Method options 2 Navigate to the PIN Input option and press the select button Follow the instructions on the screen to enter a PIN and connect the selected Wi Fi device to your Jetpack To exit the PIN Input WPS option and return to the Home screen navigate to Exit and press the select button e E Aum 3 Wi Fi Protected Setup WPS 3 WPS PIN Input 3 Wi Fi Protected Setup WPS Data usage cycle ends 08 08 14 Select WPS Method Input PIN from connecting device Select WPS Method CS 3 15 5 GB Start Push Button Active Select OK when done or long press Start Push Button Active Gig DODDO ox 0 2 s to cycle through values amp gt to change fields WPS Option Select PIN Input Method Input PIN Exit WPS Setup 84
123. ted Devices Jetpack Admin Password Preferences Software Update Backup and Restore GPS Ne Jetpack Settings Current Software Current software version 1 3 L1 152 6 1 M9x25BEN 2 24 2 Messages 4 2014 07 29 12 17 11 amp a Checked for update Never Update available No About Jetpack Update History Never updated eee NOVATEL WIRELESS Powered Copyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Settings Software Update 65 Backup and Restore The Backup and Restore page contains the following sections e Backup Allows you to save your Jetpack settings to your computer You must enter your Admin Password in the Admin Password field and click Download to save settings to your computer e Restore Allows you to upload a previously saved backup file from your computer to your Jetpack Click Browse and select a file then enter the Admin Password in effect when the backup file was saved in the Admin Password field and click Restore Now e Restore to Factory Defaults Allows you to restore all settings on your Jetpack to the factory default values Click Restore Factory Defaults to restore all such settings If prompted for a password use the default Admin Password which is admin e Restart Jetpack Use to restart your Jetpack e Shutdown Jetpack Use to shutdown your Jetpack carl an
124. the application e Add Custom Application Use to define your own applications and then turn them on or off as needed e Save Changes Use to activate and save new settings 79 alll Verizon UGE 1 EN SignOut amp verizonwireless A My Jetpack Home Sop Jetpack Settings Data Usage Wi Fi Jetpack Advanced Connected g Devices Networks Manual DNS SIM Firewall MAC Filter LAN Port Filtering SOR Jetpack Settings Port Forwarding Messages ER Port Filtering zA Parental Controls If on only traffic from selected applications can access the Internet Note that DNS is a always allowed ee Applications Select the applications which you wish to allow Email POP3 IMAP SMTP SH Sa ae S 3 Telnet Custom Applications You can define your own applications and then tum them on or off as needed To define an application you need to know the outgoing ports used by the application Add Custom Application Save Changes ee NOVATEL WIRELESS Powered Jetpack Settings Advanced Port Filtering To select the applications you wish to allow Mark the checkbox to the left of the application The choices are Email POP3 IMAP SMTP FTP HTTP HTTPS and Telnet Click Add Custom Application to add a new custom application to the list of allowed applications You can define and turn on custom Port Filtering applications You need to know details of the traffic used and generated by the applications you wish
125. tical low battery On Cats l Off Exit Charging Jetpack Charaing complete Off Settings Option Select Audio Alerts Set Audio Alerts Network Technology On the Home screen navigate to the Settings icon and press the select button to open the Settings Select screen and display Settings options Navigate to the Network Technology option and press the select button to display the Network Technology screen with the available technology options Navigate to the desired technology option and press the select button 6 Navigate to the Back option and press the select button to return to the Settings options or press hold the select button to return to the Home screen wt UG Es fo Itt Settings rt Network Technology Data usage cycle ends 08 08 14 Screen Timeout Global ee SES 33 15 5 GE Audio On Off LTE only Audio Alerts CDMA Only LTE UMTS GSM Gans SOP Ze Network Technology Exit Back Settings Option Select Network Technology Set Network Technology Settings On the Jetpack Admin Website The Jetpack Settings page allows you to make administration password and preference changes obtain software update information backup and restore files to your Jetpack and set GPS preferences The Jetpack Settings page contains the following sections e Wi Fi See Wi Fi on page 59 e Jetpack See Jetpack on page 61 e Advanced See Advanced on page 70 verizonwireless all Verizon UGE CEEE nE My Jetpack Home Soe J
126. tings select screen O Navigate to the Exit option or press hold the select button to return to the Home screen lll t UG Ga 14 ib Data usage cycle ends 08 08 14 ee 3 15 5 Ga Settings gt Settings Option Audio Alerts Pro Settings Screen Timeout Audio Alerts Network Technology Exit Select Audio On Off Yr Audio On Off Many events and alerts use audio signals This setting can turn off all audio Back Set Audio On Off On the Home screen navigate to the Settings icon and press the select button to open the Settings Select screen and display Settings options Navigate to the Audio Alerts option and press the select button to display the Audio Alerts settings options Alert settings include Alert Information Startup Shutdown Low battery Critical low battery Charging Jetpack Charging complete External charging USB mode SIM errors New message Software Update Roaming Wi Fi turned off Network selection and Back The current settings are displayed for each alert Select the desired setting for each alert and press the Turn On Turn Off to save the setting 56 Navigate to the Back option to return to the Settings options or press hold the select button to return to the Home screen Irn Settings tty Audio Alerts allt Yost Gls 14 i Data usage cycle ends 08 08 14 Screen Timeout R 3 15 5 GB Audio On Off Startup Shutdown On Low battery On Network Technology Cri
127. to quickly check your data usage and billing cycle directly on the Jetpack display or on the Jetpack Admin website On the Jetpack Display Use the real time data usage meter on the Home screen to check your data usage and billing cycle schedule alt 4G Gs du Data usage cycle ends 08 08 14 R 3 15 5 CB 1 Bata lt Data Usage Real time Data Usage Foran expanded view of your data usage information or if Data Usage information is not available on the Home screen use the navigate button to scroll to the Data Usage icon and press the select button to display current data usage date data usage meter amount of data used total available in GB and the billing cycle end date Press hold the select button to exit and return to the Home screen eee The real time data usage meter will not display when SIM lock is turned on or when another device is connected to the Jetpack via the Universal Charging port alt Ho Gs Oj Data usage cycle ends 08 08 14 Getting usage data Please wait Data usage as of 08 08 14 ee 3 15 5 CB E Data Usage 5 Data Usage ESS e gt 3 15 5GB 3 Data wee Billing cycle ends 09 06 14 Ne omausge gt B Data Usage Option Getting Usage Data Data Usage amp Billing Cycle 47 On the Jetpack Admin Website The Data Usage page allows you to obtain your current estimated data usage and to access My Account amp Tools Click Data Usage on the Menu panel to
128. ually wear down and require longer charging times If you notice a change in your battery life it is probably time to purchase a new battery IMPORTANT Whenever you remove or insert either the battery or the SIM card ensure your Jetpack is not connected to any device or power source Never use tools knives keys pens or any type of object to force the door open or to remove the battery Using any of these types of objects could result in puncturing the battery 16 Power the Jetpack On and Off Power On e Press the Power Button until the Jetpack display lights up After the initial startup screens display the Home screen and menu options are available allt HGE E a Data usage cycle ends 08 08 14 GEE 3 15 5 GB verizon c ean D F pe lt Wi Fi Name Password Power Off e Press and hold the Power Button until the display shows MiFi The Jetpack will continue its shutdown process for several seconds and then automatically turn off the display MiFi Powering Off 17 Connecting to Your Jetpack Now you can connect your Wi Fi enabled device to your Jetpack using Wi Fi Your computer tablet or other Wi Fi enabled devices need Wi Fi capability and Internet browser software Your Jetpack is compatible with all major operating systems and works with the latest version of browsers including Android Chrome Firefox Internet Explorer Safari and Mobile Safari Welcome Tutorial The Jetpack Welc
129. ur computer using Wi Fi See Connecting to Your Jetpack on page 18 11 Charging the Battery IMPORTANT Before you use your Jetpack be sure to charge the battery for at least three hours to ensure a full initial charge When fully charged the battery has up to 20 hours of life To charge the battery Connect the micro USB end of the charger into the charging port of the Jetpack 2 Plug the other end of the wall charger into the appropriate electrical outlet CAUTION Use only batteries and chargers with your Jetpack that have been approved by Novatel Wireless for optimal performance and safe operation Replacing the Battery To remove and replace the battery Press your finger against the battery door removal tab then lift and remove the battery cover Set the cover aside Insert your finger into the battery removal divot and lift the battery out of the battery compartment Align the gold colored contacts on the new battery with the gold colored contacts on the MiFi 6620L and gently slide the battery into place 12 echargeable Li Ion Battery M 4000mAh 15 2Wh Typical m MOVATEL WIRELESS Replace the cover by setting it on the Jetpack where the notches align then press on the cover until it clicks into place and is flat across the entire bottom surface 13 Replacing the 4G LTE SIM Card Your SIM Subscriber Identity Module card is a small rectangular plastic card that stores y
130. urrent Jetpack Admin Password You will be locked out if an incorrect password is used 5 times Current Jetpack Admin password oo Change Jetpack Admin Password Change the Admin Password To change your Admin Password Oo Type your current password in the Current Admin Password field Select Continue to display the Change Jetpack Admin Password screen Type your new password in the New Admin Password field Type your new password a second time in the Confirm new Admin Password field Select a security question from the dropdown menu options os Type the answer to the selected security question in the Answer security question field 62 Click Save Changes to save any changes made to your password 2 ail Verizon OO SignOut verizonwireless My Jetpack Home CR Jetpack Settings ata Data Usage Wi Fi Jetpack Advanced Connected a Devices Jetpack Admin Password Preferences Software Update Backup and Restore GPS Jetpack Settings pa In rasso IS Us sgn in Ss mans 5Y l i The Jetpack Admin P rd is used to sign in to this web based gement system Messages Display the Jetpack Admin Password Parental Controls Fon the Jetpack Admin Password can be read on the LCD display Otherwise mee ic displayed About Jetpack amp il e On Change Jetpack Admin Password Enter and confirm the new Admin Password and set or change the security question used for verification if you forget the Admin password
131. v When on connected devices can make IPv6 connections to the Internet Link Local Address 0000 000 0000 0000 0000 ee NOVATEL WIRELESS M Powered opyright 2014 Novatel Wireless Inc All rights reserved Novatel Wireless MiFi 6620L and MiFi are either trademarks or registered trademarks of Novatel Wireless Inc Jetpack Settings Advanced LAN Port Filtering Port Filtering allows you to block outgoing Internet connections and permit only allowed applications to access the Internet You can also customize a list of allowed applications which permits only certain programs to connect to the Internet Slide the ON OFF button to ON to turn on Port Filtering When the feature is turned on you must select a port filtering application in the Applications list to allow that application to connect to the Internet For example if you select VPN in the Applications list but do not select HTTP you can connect to a VPN server but you cannot connect to a web page using your Internet browser The Port Filtering menu contains the following sections e Applications Turn on each port filtering application that needs to be able to access the Internet by checking the box next to one or more applications When port filtering is turned on all other applications are blocked e Custom Applications You can define your own applications and then turn them ON OFF as needed To define an application you need to know the outgoing ports used by
132. y detailed information about Verizon Wireless coverage in your area U S O Type your Street Address City and State or Zip code in the appropriate field then click Search To limit the coverage areas by service type click the button by each service type desired then click Refresh Map Use the map navigation tools to adjust the size and location of the area displayed yy pa 7 A y w 4 i 7 v h g A S Sais e a t n p A o a Rie PIAA gt Na pe LEE pe a S NY rN atat E ATAT 4G LTE COVERAGE Sprint E SPRINT 4G LTE COVERAGE F E T MOBILE 4GLTE COVERAGE FIND A DETAILED COVERAGE MAP OF YOUR AREA a Coverage Locator see detailed information about coverage in your area by searching this map Syactians Print o fe O Data Coverage E 4G LTE Data Coverage O Voice amp Messaging O Push to Talk 2 O Prepaid International Coverage gt LLL ee ba Map Legend A These Coverage Locator depictions apply to the following calling plans Share Everything Nationwide Calling Plans Mobile Broadband and Prepaid eee rk wkhin the Coverage ess the 4G L jetwork within the aan Exended Cov overage Area certain conditions may cause your service to connect to 3G in this Area Moama the AO L TE network within the Extended C overage Area Some of the Coverage Areas include networks run by other carriers the coverage depicted Is based on thelr Information and pu

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