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Prepare For System Installation - Arkansas Security Alarm Association
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1. ASAA 2014 Industry Overview Combination Heat Detectors e Triggers when temperature increases at preset rate or when temperature reaches preset limit e Usually self restores e Variety of temperature settings ASAA Level 1Course ASAA 2014 Slide 1 40 Photoelectric Smoke Detector e Spot Detector Light projected in Wy chamber Smoke reflects light to sensor e Beam Detector Smoke breaks light beam Photoelectric ASAA Level 1Course ASAA 2014 Slide 1 41 lonization Smoke Detector Air in chamber ionized to conduct current e Smoke disrupts current flow ASAA Level 1Course ASAA 2014 Slide 1 42 ASAA Level 1 Course ASAA 2014 Industry Overview CO Detectors e Detects a toxic colorless and odorless gas ASAA Level 1Course ASAA 2014 Slide 1 43 Arkansas Security Alarm Association Arkansas Level 1 Section 1 4 Control Panels amp Communication ASAA Level 1Course ASAA 2014 Slide 1 44 Touchpads keypads e Similar to the keypad on a touch tone Be telephone pee Hits le A preset combination number is entered into the keypad to arm turn on and disarm turn off the system The combination code can be changed ASAA Level 1Course ASAA 2014 Slide 1 45 ASAA Level 1 Course ASAA 2014 Industry Overview Keyfobs Small radio transmitter commonly located on a key chain that is used to arm and disarm the alar
2. ASAA 2014 14 8 Test Troubleshoot Debug Programming e Keep in mind all of the effects that programming can create in the system e You must know your equipment including ALL program options ASAA Level 1 Course ASAA 2014 Slide 14 25 Connections e Anything that has human intervention either during the installation day to day use or maintenance will be the MOST likely place to find problems ASAA Level 1 Course ASAA 2014 Slide 14 26 Overloading e A very common mistake made during the original design and installation e Too many devices drawing too much current from the panel s power supply ASAA Level 1 Course ASAA 2014 Slide 14 27 ASAA Level 1 Course ASAA 2014 14 9 Test Troubleshoot Debug Undersize Wiring e Mostly a factor on Long runs gt 200 Data or Polling loops High current devices i e sirens amp horns ASAA Level 1 Course ASAA 2014 Slide 14 28 Undersize Wiring e Most manufacturers recommend a minimum of 22AWG wire for zones and 18AWG minimum for the transformer and siren e Read the manufacturers instructions ASAA Level 1 Course ASAA 2014 Slide 14 29 Excessive Wire Length e Verify wire runs over 200 with the installation instructions e f there is no chart in the manual call the manufacturer e Keep in mind the electrons have to travel 200 out AND 200 back to the panel ASAA Level 1 Course ASA
3. Liability e Substandard work leads to faulty systems Faulty systems lead to losses or injuries for customers Legal action can result affecting the industry company and employee Potential for loss of license for company or employee for code law violations e Potential monetary damages or fines ASAA Level 1 Course ASAA 2014 Slide 5 7 Judge and Jury e Courts take into consideration whether any recognized standard was followed e The excuse Everyone is doing it this way will not win a court case ASAA Level 1 Course ASAA 2014 Slide 5 8 Where Do Standards Come From Anyway e Experts in the field e Interested public e Events crimes fires e Industry manufacturers insurance owners e Agencies fire police EMS ASAA Level 1 Course ASAA 2014 Slide 5 9 ASAA Level 1 Course ASAA 2014 5 3 Law Standards amp Codes Standards are updated periodically e Most standards get updated every three years ASAA Level 1 Course ASAA 2014 Slide 5 10 Types Of Standards e International Standards e National Standards e State Standards e Local Standards e Company Standards e Manufacturers Instructions ASAA Level 1 Course ASAA 2014 Slide 5 11 Which Codes And Standards Do Use e Look to your local AHJ Authority Having Jurisdiction e If your AHJ doesn t specify NFPA is a pretty safe bet e Always follow NFPA 70 National Electric Code for
4. ASAA Level 1 Course ASAA 2014 Slide 9 71 aS SED Arkansas Security Alarm Association ASAA i Arkansas Level 1 Ea chy EE LE Er Le ee me Tes we Section 9 3 Finalize sensors Access Control Devices ASAA Level 1 Course ASAA 2014 Slide 9 72 ASAA Level 1 Course ASAA 2014 9 24 Prepare For System Installation Access Control Doors e Special Hardware may be required for certain doors L Bracket Z Bracket Door Strike for In swinging Door ASAA Level 1 Course ASAA 2014 Slide 9 73 Access Control Doors e How much force will the magnet need to withstand Can the door withstand more _ Dual 600 pound 1200 pound mag lock mag locks ASAA Level 1 Course ASAA 2014 Slide 9 74 Access Control System e Will the customer need to track or count people accessing or egressing the facility ASAA Level 1 Course ASAA 2014 Slide 9 75 ASAA Level 1 Course ASAA 2014 9 25 Prepare For System Installation Anti passback e Feature that will not allow any access egress credential to enter again unless it has been used to exit e Used to keep employees from handing their credential to someone else ASAA Level 1 Course ASAA 2014 Slide 9 76 Access Control amp Fire Systems NFPA 72 requires access control doors to unlock upon receipt of a fire signal OR within 10 minutes of the loss of power to the fire a ASAA Level 1 Course
5. ASAA Level 1 Course ASAA 2014 Slide 6 33 ASAA Level 1 Course ASAA 2014 General Electricity amp Electronics Tolerance e Tolerance band is located by itself at the opposite end of the resistor e Gives us variation that this particular resistor provides e A sliver band resistor could vary from 900 to 1100 Ohms for example Il L Le Deal lee arid at athena Tat Wale tet Wale Tolerance Band brown 1 red 2 gold 5 silver 10 no color 20 ASAA Level 1 Course ASAA 2014 Slide 6 34 Resistors Quiz Ri E Gold If Let s try some examples Brown Brown Brown In the Resistor Ry above fill in the blanks for the Ist value 2nd value multiplier and tolerance 1 1 0 9 Ist 2nd Multi Toler Value Value plier ance What is the labeled resistor value ASAA Level 1 Course ASAA 2014 Slide 6 35 Resistors Quiz Ry Gold Il LG Black i Brown What is the labeled resistor value What is the range tolerance of the resistor ASAA Level 1 Course ASAA 2014 Slide 6 36 ASAA Level 1 Course ASAA 2014 6 12 General Electricity amp Electronics Resistors Quiz Silver Il i Black Green Yellow What is the labeled resistor value What is the range tolerance of the resistor ASAA Level 1 Course ASAA 2014 Slide 6 37 Capacitors e Blocks the flow of D C while allowing A C to pass Can be used as filters Ca
6. ASAA 2014 Slide 16 8 Warranty Paperwork e The warranty is clarified and enforceable with proper documentation that states What is covered When the coverage begins and ends Demonstrates that the customer accepted the system ASAA Level 1 Course ASAA 2014 Slide 16 9 ASAA Level 1 Course ASAA 2014 16 3 As Built Documentation Change Orders Written documentation should be signed by the customer to identify any changes from the contract even if the changes are at no additional charge ASAA Level 1 Course ASAA 2014 Slide 16 10 Class Exercise Tell us some common reasons for change orders ASAA Level 1 Course ASAA 2014 Slide 16 11 ASAA Level 1 Course ASAA 2014 16 4 Maintenance amp Repair lt Arkansas Security Alarm Association ASAA rI Arkansas Level 1 lt gt LS de Ea fats ee gt Mr Asso Fy fe ey hr Maintenance amp Repair Chapter 17 ASAA Level 1 Course ASAA 2014 Slide 17 1 Maintenance A Check up Recurrent inspections tests and corrections to keep the system and its component parts in an operative condition at all times ASAA Level 1 Course ASAA 2014 Slide 17 2 Benefits of Maintenance e Verify proper operation e Reduce chance of system failure e Extend the life of system components ASAA Level 1 Course ASAA 2014 Slide 17 3 ASAA Level 1 Course ASAA 2014 17
7. What is this NFPA The National Fire Protection Association NFPA is an international nonprofit membership organization to protect people their property and the environment from destructive fire For more info visit www NFPA org ASAA Level 1 Course ASAA 2014 Slide 5 17 Other Standards e UL Underwriters Laboratories testing laboratory that also writes burglary standards SIA Security Industry Association manufacturer s association that writes false alarm reduction standards e NFPA 731 Standard for the Installation of Electronic Premises Security Systems ASAA Level 1 Course ASAA 2014 Slide 5 18 ASAA Level 1 Course ASAA 2014 5 6 Law Standards amp Codes Private Investigators and Private security Agencies Act ASP Headquarters 1 State Potoe Pass Drive Lettie Fook 72209 501 618 8600 http www asp state ar us pl pl html ASAA Level 1 Course ASAA 2014 Slide 5 19 Company License Classes e Class E Level 1 Burglar Alarm CCTV Fire in Group R3 One or two family dwellings e Class E Level 2 Class E Level 1 amp Fire in Group R1 amp R2 Buildings with 1 or 2 stories amp Group A less than 15K Feet amp Group B except High rise amp Groups F M amp S e Class E Level 3 Class E Level 1 amp unrestricted fire e Class E M Monitoring only e Class E S Single Station Fire in One or two family dwellings e Class F Same as Class E for company with 5 reg
8. e General Contractors e Electricians e Plumbers e Carpenters ASAA Level 1 Course ASAA 2014 Slide 9 139 Class Exercise Name some challenges you have had with other trades on jobs ASAA Level 1 Course ASAA 2014 Slide 9 140 Arkansas Security Alarm Association Arkansas Level 1 ps Se CS S fae th lt ASAA ei Vans Fri i ee Section 9 7 Preassemble ASAA Level 1 Course ASAA 2014 Slide 9 141 ASAA Level 1 Course ASAA 2014 9 47 Prepare For System Installation Complete pre assemblies amp fabrication of sub systems e Review instructions e Assemble devices as much as possible before installation e Mount back boards e Install mounting brackets ASAA Level 1 Course ASAA 2014 Slide 9 142 rc Arkansas Security Alarm Association rf ASAA Arkansas Level 1 h ks gt PA eie a oe M ae Section 9 8 Pretest ASAA Level 1 Course ASAA 2014 Slide 9 143 Pre test Components e Check wiring for continuity complete circuit e Check for grounds e Verify available voltage e Check instructions for applicable tests ASAA Level 1 Course ASAA 2014 Slide 9 144 ASAA Level 1 Course ASAA 2014 9 48 Prepare For System Installation Class Exercise Use the provided documentation to e Create a work order Complete a parts list Verify that equipment is appropriate Select equipment locations Do battery calculations Comp
9. 4 3 Safety Driver Vehicle etc e Pay attention e Focus on driving not cell phone radio lunch map etc e Wear seatbelt e Obey traffic laws e Keep vehicle maintained e Drive Defensively ASAA Level 1 Course ASAA 2014 Slide 4 10 Ladder Setup e Place ladder on a clean slip free level surface e Extend the ladder 3 4 feet above the top support if used to access roof or other elevated surface Anchor or secure the top of the ladder when the 3 4 foot extension is not possible Place the ladder base 4 of the height of the ladder from the wall when using a Straight ladder ASAA Level 1 Course ASAA 2014 Slide 4 11 Safe Ladder Use Check shoes and rungs for slippery surfaces e Never allow more than one person on a ladder Use tool belts or hand lines to carry objects Do not allow others to work under a ladder in use ASAA Level 1 Course ASAA 2014 Slide 4 12 ASAA Level 1 Course ASAA 2014 Safety Ladder Safety e Select the right ladder for the job Use only Class II amp Ill fiberglass ladders around electricity e Inspect ladder before use e Face ladder and Always hold on with one hand e Never reach too far to either side or rear to maintain balance ASAA Level 1 Course ASAA 2014 Slide 4 13 Safe Ladder Use e Never climb higher than second step from top on a stepladder or third from the top on a straight ladder e Never attempt to move shift or
10. ASAA Level 1 Course ASAA 2014 12 14 Communications Spacely Alarm Company Little Rock Receiver Terminal Services 192 168 1 100 192 168 1 125 p Router 74 125 225 228 192 168 1 1 E AT NAE Ae Mr Spacely s House Hot Springs 76 38 110 12 DVR Laptop 192 168 1 115 192 168 1 108 ASAA Level 1 Course ASAA 2014 Slide 12 43 IP Address Current IP Address 74 125 225 228 Aid ta Favoritos Corwen Ni pmnp ASAA Level 1 Course ASAA 2014 Slide 12 44 ipconfig i i Cnt guration Host Naa Prisary Un 1 LEE Hetwork ASAA Level 1 Course ASAA 2014 Slide 12 45 ASAA Level 1 Course ASAA 2014 12 15 Communications Ful O failed Aporavimate trip times in milli seconds i re Rind aie 45 lla Has Lire i ba ASAA Level 1 Course ASAA 2014 Slide 12 46 M rentrer Command Prompt Trai iny route te wa ip T4 2 SF fan len TECT f1 iheee lived L eget dallan leweld net 4 67 i EAT level z CELLL oa 1 48 sscnet CPE 10 con met 24 2 Trade dnp lore ASAA Level 1 Course ASAA 2014 Slide 15 47 wifi ET B bert yurit BL gi AER boglskal set FF 854 252 ASAA Level 1 Course ASAA 2014 Slide 12 48 ASAA Level 1 Course ASAA 2014 12 16 Communications IPv6 The world ran out of IPv4 address
11. ASAA 2014 14 6 Test Troubleshoot Debug Sources of Problems e People e Animals insects and rodents e Environment heat moisture airflow e Dust dirt and contaminants e Remodeling or movement of items e Improper installation or application ASAA Level 1 Course ASAA 2014 Slide 14 19 Sources of Problems e Grounds Noise EMI RFI humbars audio noise feedback etc e Wear and tear e Shorts and Opens e Abnormal or excessive movement of parts e Defective equipment mechanical faults ASAA Level 1 Course ASAA 2014 Slide 14 20 Signs of Short Circuits e Blown fuses breakers or transformers e Increased heat e Low voltage e High amperage e Smoke or smell of smoke ASAA Level 1 Course ASAA 2014 Slide 14 21 ASAA Level 1 Course ASAA 2014 14 7 Test Troubleshoot Debug signs of Open Circuits e Infinite resistance e Zero Amperage e Inoperable device ASAA Level 1 Course ASAA 2014 Slide 14 22 Signs of Grounds Abnormal voltage readings Abnormal amperage readings Abnormal resistance readings Shocks Abnormal circuit performance Tripped ground fault interrupters Blown fuses or breakers ASAA Level 1 Course ASAA 2014 Slide 14 23 Signs of Mechanical Faults Noisy operation Abnormal operation Visual clues Cracks burns charred areas Smells Heat Circuit failure ASAA Level 1 Course ASAA 2014 Slide 14 24 ASAA Level 1 Course
12. Level 1 ASAA 2014 jms Drywall ghk Screw F Machine Screw wa Wood Domas E Screw Self Drilling few amp Screw Slide 3 9 3 3 Building Construction Solid Material Anchors Plastic Leadwood Expansion Screw Anchors j Anchor Ribbed Expansion Concrete Anchors Drop In Anchors ASAA Level 1 Course ASAA 2014 Slide 3 10 Hollow Wall Anchors Winged Threaded Plastic yi Drywall Anchors Anchors Threaded Drywall Molly Toggles Bolts aka Sleeve Toggle Anchors Bolts ASAA Level 1 Course ASAA 2014 Slide 3 11 Plenum Spaces Space used for Air Return e Between Structural Ceiling and Drop Ceiling e Between Structural Floor and Raised Floor ASAA Level 1 Course ASAA 2014 Slide 3 12 ASAA Level 1 ASAA 2014 Safety 2 r EN Arkansas Security Alarm Association ASAA i Arkansas Level 1 LT Ea ETS a ae A e HA ue Safety Chapter 4 ASAA Level 1 Course ASAA 2014 Slide 4 1 OSHA OSHA enforces safety standards Visit www osha gov for more information Standards 1926 amp 1910 apply to our industry ASAA Level 1 Course ASAA 2014 Slide 4 2 2001 2002 OSHA Citations 423 Electrical Wiring Methods Components amp Equipment General Use 220 Electrical General Requirements 174 Electrical Wiring Design amp Protection Fall Protection Manually Propelled Mobile La
13. Wireless Systems Devices There are currently over 1 000 Z Wave compatible devices including Door locks Light switches Electrical outlets Alarm sensors burglary fire CO water etc Thermostats Window shades Many more ASAA Level 1 Course ASAA 2014 Slide 10 16 ASAA Level 1 Course ASAA 2014 10 6 Wiring CA Ta Are a RA gt Arkansas Security Alarm Association SAA Arkansas Level 1 I gt a a s a lt ef M Asso Wiring Chapter 11 ASAA Level 1 Course ASAA 2014 Slide 11 1 a Fa SR Arkansas Security Alarm Association rf ASAA y i Arkansas Level 1 LE LT D F i ie a en Agga Section 11 1 Cable Preparation and Wiring ASAA Level 1 Course ASAA 2014 Slide 11 2 Routing cable and wire e Keep your wiring neat M 4 Structured Cabling Enclosure ASAA Level 1 Course ASAA 2014 Slide 11 3 ASAA Level 1 Course ASAA 2014 Backboard Installation e Pre designed back boards may save time Backboard for M Blocks ASAA Level 1 Course ASAA 2014 Slide 11 4 Rack Patch Panel amp Connection Box e Consider Patch panels M Block Mount M or 66 Block 110 Block with legs ASAA Level 1 Course ASAA 2014 Slide 11 5 Connection amp Mounting Boxes Mounting Boxes are available to help you mount the device and conceal holes made to route wiring ASAA Level 1 Course ASAA 2014 Slide 11 6 ASAA Level 1 Cours
14. and reduce false alarms ASAA Level 1 Course ASAA 2014 Slide 9 61 Heat Detector Locations e Where smokes are not appropriate ASAA Level 1 Course ASAA 2014 Slide 9 62 Fire Notification Appliances e Clearly audible over background noise with all intervening doors closed 75db at the pillow e New construction Activating one detector shall cause alarm to sound in all detectors e If household has one hearing impaired occupant visible signal required Click to listen ASAA Level 1 Course ASAA 2014 Slide 9 63 ASAA Level 1 Course ASAA 2014 9 21 Prepare For System Installation Fire Notification Appliances e Commercial fire notification devices must be 15 dBA above ambient noise levels in all occupiable spaces e Noise levels above 105 dBA will require a visual device e Anytime more than two visuals can be seen they must be synchronized ASAA Level 1 Course ASAA 2014 Slide 9 64 Class Exercise Where would you mount smoke detectors ASAA Level 1 Course ASAA 2014 Slide 9 65 Be careful to stay 3 away from the bathroom kitchen and any air diffusers Verify that one sounder is sufficient for 75dBA at the pillow ASAA Level 1 Course ASAA 2014 Slide 9 66 ASAA Level 1 Course ASAA 2014 9 22 Prepare For System Installation Other Considerations Smoke detectors in every suitable room Heat detectors in rooms area not suitable such as kitchens
15. capable of sending alarm status messages to one or more radio receivers or transceivers which are at or In communication with an alarm monitoring facility or other alarm signal receiving station ASAA Level 1Course ASAA 2014 Slide 1 57 ASAA Level 1 Course ASAA 2014 1 19 Industry Overview Internet e Uses the Internet to deliver alarm messages Incorporates a very high level of encryption and two way authentication Internet transmitters at the alarm site send data to a compatible internet receiver at a central station over the internet ASAA Level 1Course ASAA 2014 Slide 1 58 Types of Alarm Signals e Fire Alarm A signal that reports a fire water flowing in a sprinkler system or dangerous conditions such as smoke or overheated materials that may combust spontaneously Proper Response Call requesting public safety dispatch unless local AHJ allows you to make a call to verify first ASAA Level 1Course ASAA 2014 Slide 1 59 Types of Alarm Signals e Holdup Alarm silent alarm signal generated by the manual activation of a device intended to signal a robbery in progress Proper Response Call requesting public safety dispatch then attempt to verify the validity of the signal ASAA Level 1Course ASAA 2014 Slide 1 60 ASAA Level 1 Course ASAA 2014 1 20 Industry Overview Types of Alarm Signals Panic Alarm An audible alarm system signa
16. e MUST HAVE A GROUND TO WORK ASAA Level 1 Course ASAA 2014 Slide 6 44 Transformers e Used to Reduce or Increase AC Voltage e Rated by Incoming Voltage Output Voltage Amperage or VA ASAA Level 1 Course ASAA 2014 Slide 6 45 ASAA Level 1 Course ASAA 2014 6 15 General Electricity amp Electronics Class Exercise lf a transformer is bad Can you replace it with A different voltage A higher VA rating ASAA Level 1 Course ASAA 2014 Slide 6 46 Standby Battery Calculation e NFPA 72 requires 24 hours of standby battery on all fire systems It also requires at least 5 minutes power to all devices in alarm condition after the 24 hours of no power 4 minutes for residential 15 minutes for voice evacuation NFPA 72 1999 edition and older require 60 hours of standby battery for remote station alarms ASAA Level 1 Course ASAA 2014 Slide 6 47 Battery Calculation Requirement Per NFPA 72 National Fire Alarm Code we must provide 24 hours of standby battery and then sound the alarm for 5 minutes Ce MRC EE EUUES BIS ee LU ME ME US MS LE ME ES DL MS CE ES e DS ASAA Level 1 Course ASAA 2014 Slide 6 48 ASAA Level 1 Course ASAA 2014 6 16 General Electricity amp Electronics Battery Calculation Convert all values to base unit Amps Device Quantity Standby Each Total Standby Alarm BR RE AE EE ECTS Standby Non Alarm ASAA Le
17. e Multiple Service Providers involved in each communication Sender modem Recipient ISP Sender path Recipient Path Sender ISP Recipient Modem Backbone ASAA Level 1 Course ASAA 2014 Slide 7 31 VoIP POTS connect directly to Telco Telco provides backup z Power e Broadcom Mouii A Phone Alapi VolP equipment needs its Pan own backup Lost or delayed packets are not noticed for voice DEL or Cabia Modem but a problem for data ASAA Level 1 Course ASAA 2014 Slide 7 32 ASAA Level 1 Course ASAA 2014 Tools F ASAA Arkansas Level 1 Us 1 TES Arkansas Security Alarm Association Tools Chapter 8 ASAA Level 1 Course ASAA 2014 Slide 8 1 Quality e Get the best quality you can afford X e Unreliable tools cost you time and money and can lead to damage to equipment and property e Use tools for the intended purpose ASAA Level 1 Course ASAA 2014 Slide 8 2 Safety e Know how each tool works e Be aware of potential hazards e Wear appropriate safety gear ASAA Level 1 Course ASAA 2014 Slide 8 3 ASAA Level 1 Course ASAA 2014 8 1 Tools Hand Tools Keep tools clean Discard if handles are splintered chipped or broken Use the correct size When twisting prying or swinging make sure the path is clear Sharpen cutting edges e Oil hinges and moving parts ASAA Level 1 Course ASAA 2014 Slide 8 4 Power Drills Use the correct b
18. 1 Maintenance amp Repair Timing of Maintenance e Standards e Manufacturer s guidelines e Warranty e Customer Requirements ASAA Level 1 Course ASAA 2014 Slide 17 4 Common Maintenance Tasks e Cleaning e Alignment e Voltage and resistance tests e Operation testing e Check environment for changes that could effect operation e Replacement of worn out parts ASAA Level 1 Course ASAA 2014 Slide 17 5 Repair e To restore by replacing a part or putting together what is torn or broken e To fix e To restore to a sound or healthy state ASAA Level 1 Course ASAA 2014 Slide 17 6 ASAA Level 1 Course ASAA 2014 17 2 Maintenance amp Repair Diagnose Source Of Problem e Remember the troubleshooting steps Listen Observe Correct Verify ASAA Level 1 Course ASAA 2014 Slide 17 7 Class Exercise Tell us about a recent maintenance call and what the condition of the system was ASAA Level 1 Course ASAA 2014 Slide 17 8 ASAA Level 1 Course ASAA 2014 17 3 Level Homework Convert the following 250 mA milli Amps Amps 4 7KQ killo Ohms Q 50uA micro Amps Amps 3 300Q KQ killo Ohms Er 12V oF IE Rr 3 3KQ What is the current of the circuit above A or mA What is the size Ohms and tolerance of a resistor with the following color bands Band 1 Grey Band 2 Orange Band 3 Red Band 4 Silver
19. 2014 Slide 1 85 Access Control Readers e Reads and decodes information to be processed by the access control system Proximity Fingerprint Palm Geometry Retina Scan Keypad ASAA Level 1Course ASAA 2014 Slide 1 86 Exit Egress Control Devices Readers for anti pass back or traffic flow control Buttons Motions and mats Door hardware ASAA Level 1Course ASAA 2014 Slide 1 87 ASAA Level 1 Course ASAA 2014 1 29 Industry Overview Locking Mechanism e Mag lock e Door Strike e Electric Locks A UE A e gt ASAA Level 1Course ASAA 2014 Slide 1 88 Arkansas Security Alarm Association Arkansas Level 1 Section 1 8 Other Systems ASAA Level 1Course ASAA 2014 Slide 1 89 System Integration e Alarm system may interact with Cameras Access Control or door locks Home Automation Energy Management Light control ASAA Level 1Course ASAA 2014 Slide 1 90 ASAA Level 1 Course ASAA 2014 1 30 Professionalism amp Ethics BS Se i Eet SE GASAN A 4 a s Ja ee UE M Anse Arkansas Security Alarm Association Arkansas Level 1 Professionalism amp Ethics Chapter 2 ASAA Level 1 Course ASAA 2014 Slide 2 1 Definitions e Professionalism the standing practice or methods of a professional as distinguished from an amateur Ethics that branch of philosophy dealing with value
20. 2014 Slide 11 43 Conduit Metal conduit such as Electrical Metallic Tubing EMT or Galvanized Rigid Conduit GRC can be bent to the angle you need Practice on scrap conduit ASAA Level 1 Course ASAA 2014 Slide 11 44 Wiremold Use to protect surface mounted wiring For types visit www wiremold com ASAA Level 1 Course ASAA 2014 Slide 11 45 ASAA Level 1 Course ASAA 2014 11 15 Wiring Rough in Device Component Locations Pull wire into any mounting or connection boxes whenever possible Use bushings to protect cable when W pulling through sharp knockouts Leave enough slack for the connection and a service loop Clearly mark un terminated cable to avoid damage by other trades ASAA Level 1 Course ASAA 2014 Slide 11 46 Label Tag Wire Cable Use wire markers Record wiring runs on a floor plan Record wiring runs on a wire chart ASAA Level 1 Course ASAA 2014 Slide 11 47 Use Wire Markers e Permanent Sharpie 9 magic marker to write on the cable e Preprinted Numbers or letters e Custom labeling system ASAA Level 1 Course ASAA 2014 Slide 11 48 ASAA Level 1 Course ASAA 2014 11 16 Wiring Mark Wiring on a Floor Plan 12 13 Closet Closet Bedroom B 19 ASAA Level 1 Course ASAA 2014 Slide 11 49 Record Wiring On A Wire Chart e Mark each wire with a number or
21. Advantages Great for clients with no home phone Difficult to defeat Expanding radio network coverage Reliable Cost effective No third party service provider Fire communicator without backup ASAA Level 1 Course ASAA 2014 Slide 12 61 Radio Disadvantages e No third party service provider e Limited range e Inability to up download panels ASAA Level 1 Course ASAA 2014 Slide 12 62 ASAA Level 1 Course ASAA 2014 12 21 Configure Program gt Arkansas Security Alarm Association F ASAA Fa Me gt Mr A Arkansas Level 1 Configure amp Program Chapter 13 ASAA Level 1 Course ASAA 2014 Slide 13 1 Calibrate amp Align e Many devices will require electronic or physical calibration Motion sensors Glassbreak sensors Contacts Wireless Transmitters Read the Directions ASAA Level 1 Course ASAA 2014 Slide 13 2 Calibrate amp Align e Verify that the device works as it should e Walk test e Use recommended test equipment e Make sure device is securely mounted Read the Directions ASAA Level 1 Course ASAA 2014 Slide 13 3 ASAA Level 1 Course ASAA 2014 13 1 Configure Program Labeling Devices e Use names and labels that the customer the police or fire authorities amp your fellow workers will understand Will everyone know where Billy s room is north south east or west Right or left from insid
22. Devices Audibility Conceal if possible Accessibility to unauthorized personnel Difficulty of installation Difficulty of connection to control Check manufacturer s recommendations ASAA Level 1 Course ASAA 2014 Slide 9 113 Locating Transformers e Accessibility to unauthorized personnel e Range of temperature Difficulty of installation Difficulty of connection to control Avoid GFCI circuits Check manufacturer s recommendations ASAA Level 1 Course ASAA 2014 Slide 9 114 ASAA Level 1 Course ASAA 2014 9 38 Prepare For System Installation Locating Remote Keypads Proximity to entry exit doors Accessibility to unauthorized personnel Difficulty of installation Difficulty of connection to control Check manufacturer s recommendations ASAA Level 1 Course ASAA 2014 Slide 9 115 4 Arkansas Security Alarm Association rf ASAA Arkansas Level 1 2 ks E Je eie Et oe Asso Section 9 5 select wiring paths ASAA Level 1 Course ASAA 2014 Slide 9 116 Wiring Methods e Home Run a wire is run from each device to the control e Common Loop wire is run to several locations from the control e Splice box wires are run from each device to a splice box where they connect to a common wire or a multiconductor cable ASAA Level 1 Course ASAA 2014 Slide 9 117 ASAA Level 1 Course ASAA 2014 9 39 Prepare For System Installation Standards for Wiring e Nat
23. Exception is communications circuits ASAA Level 1 Course ASAA 2014 Slide 4 19 CPR Cardiopulmonary Resuscitation Take a CPR Class Make sure the scene is safe for you to help Make sure you have universal precautions gloves pocket mask etc Make sure you know how many patients you have Determine if they are conscious by tapping and shouting Are you OK If no response have someone call 911 ASAA Level 1 Course ASAA 2014 Slide 4 20 GFCI The U S Consumer Rat Product Safety 7 imi B Commission CPSC recommends the use of a ground fault circuit interrupter GFCI with every power tool to protect against electrical shock hazards ASAA Level 1 Course ASAA 2014 Slide 4 21 ASAA Level 1 Course ASAA 2014 Safety Electric Shock Remove the victim from the source of electricity before you touch him If he is not breathing begin rescue breathing immediately a victim whose heart has stopped breathing needs CPR If the person is unconscious but is breathing and has a heartbeat you should place him in the recovery position and monitor his breathing and heart rate until medical help arrives ASAA Level 1 Course ASAA 2014 Slide 4 22 Heat 1 Cool the body of a heatstroke victim immediately 2 lf possible put him in cool water wrap him in cool wet clothes or sponge his skin with cool water rubbing alcohol ice or cold packs 3 Once the victim s temperature drops to
24. Notify your monitoring center after you have finished all testing to restore the system to normal operation ASAA Level 1 Course ASAA 2014 Slide 13 21 ASAA Level 1 Course ASAA 2014 13 7 Configure Program Record All Changes Make sure that all documentation is updated when you make a change ASAA Level 1 Course ASAA 2014 Slide 1 3 22 Control Panel Features e Several Control Panel features can help to reduce false alarms if used correctly e SIA CP01 Standard establishes guidelines to be followed ASAA Level 1 Course ASAA 2014 Slide 13 23 Abort Window A period of time that allows the user additional time to disarm the system before an alarm is transmitted e Too little time prevents the user from disarming the system after false alarms e All panels should be set to at least the default of 30 seconds established by the SIA CP 01 Standard e Time should be extended depending on environment or user ASAA Level 1 Course ASAA 2014 Slide 13 24 ASAA Level 1 Course ASAA 2014 13 8 Configure Program Swinger Shutdown e One trip will shut down a zone until it is restored by a manual reset or may be automatically reset after forty eight hours with no additional trips on any zones If swinger shutdown is set above 1 faulty equipment or environment will continue to cause a false alarm from the same source All panels should be set to the default of 1 established
25. Off Hook ASAA Level 1 Course ASAA 2014 Slide 14 7 Testing New Systems Read the instruction manuals Perform tests indicated in the manuals Check that wiring and connections are complete Connect power in the sequence specified in the instructions Verify proper operation ASAA Level 1 Course ASAA 2014 Slide 14 8 Troubleshooting Find the problem Identify a solution Implement the solution Verify proper operation Make sure that was the only problem Document problems and actions taken ASAA Level 1 Course ASAA 2014 Slide 14 9 ASAA Level 1 Course ASAA 2014 14 3 Test Troubleshoot Debug Find the Problem e Discuss the problem with the customer e Compare the problem to past problems you have experienced Look for common sources of problems ASAA Level 1 Course ASAA 2014 Slide 14 10 Find the Problem Compare the current operation to desired operation Ask your central station Observe the situation Test operation Check voltage and resistance ASAA Level 1 Course ASAA 2014 Slide 14 11 Find the Problem e Use process of elimination Substitute good parts for suspected bad parts Bridge or jump out sections of a circuit e Cool or heat a component to restore to normal operation or reveal abnormal operation e Note changes ASAA Level 1 Course ASAA 2014 Slide 14 12 ASAA Level 1 Course ASAA 2014 14 4 Test Trouble
26. Show route of wiring Location of devices e Make a set for the site and another for the files ASAA Level 1 Course ASAA 2014 Slide 16 4 Zone Diagram e Do a diagram of what is connected to each zone e Show the type and location of connected devices e Make a set for the site and another for the files ASAA Level 1 Course ASAA 2014 Slide 16 5 Equipment Lists e List the type and model of installed equipment e Make a set for the site and another for the files ASAA Level 1 Course ASAA 2014 Slide 16 6 ASAA Level 1 Course ASAA 2014 16 2 As Built Documentation Commercial Fire Systems The Arkansas Fire Prevention Code requires 11 documents be submitted for review and approval prior to system installation They are 1 a floor plan 2 location of alarminitiating and notification appliances 3 alarm control and trouble signaling equipment 4 annunciation 5 power connections 6 battery calculations 7 conductor type and sizes 8 voltage drop calculations 9 Manufacturers model numbers and listing information for equipment devices and materials 10 Details of ceiling height and construction 11 The interface of fire safety control functions ASAA Level 1 Course ASAA 2014 Slide 16 7 Class Exercise Tell us an example of how as built documentation helped you to install add on equipment or do a service call ASAA Level 1 Course
27. Spikes a momentary sharp increase and fall in electric voltage or current Surges to rise suddenly to an excessive or abnormal value ASAA Level 1 Course ASAA 2014 Slide 7 8 UPS Uninterruptible Power Supply e Because computers store some items in RAM or temporary memory that will be lost if power is lost e Continuous power is important e Use battery backup and or UPS systems ASAA Level 1 Course ASAA 2014 Slide 7 9 ASAA Level 1 Course ASAA 2014 Computers amp Networking LAN Local Area Network ASAA Level 1 Course ASAA 2014 Slide 7 10 WAN Wide Area Network Site B Little Rock ASAA Level 1 Course ASAA 2014 Slide 7 11 The Internet At Site i Internet Network Path Service Access Provider Point g gt NID Dialup Network i TE NAP Interface Device NAP 2 Cabl ll oT es m Internet DSL Cable i Backbone Cable Box ASAA Level 1 Course ASAA 2014 Slide 7 12 ASAA Level 1 Course ASAA 2014 7 4 Computers amp Networking ASAA Level 1 Course ASAA 2014 Slide 7 13 DSL e Digital Subscriber Line provides digital data transmission over the wires used in the last mile of a local telephone network e Download speed ranges from 128 kilobits per second Kbps to 24 000 Kbps ASAA Level 1 Course ASAA 2014 Sl
28. Train Users Use a Video e Available online at www faraonline org www nesaus org ASAA Level 1 Course ASAA 2014 Slide 15 10 Continue the Training Add bulletins in invoices or newsletters FAN False Alarm Prevention 9 Offer training to new employees or _ ae users Give refresher training after false alarms Make additional manuals available if customer looses theirs Use free resources available at www faraonline org ASAA Level 1 Course ASAA 2014 Slide 15 11 ASAA Level 1 Course ASAA 2014 15 4 As Built Documentation LS Arkansas Security Alarm Association ASAA rI Arkansas Level 1 lt gt ars Ed fai et a r hin ASC As Built Documentation Chapter 16 ASAA Level 1 Course ASAA 2014 Slide 16 1 Reasons for Documentation e Helps to determine actual job costs e Helps on future service calls e Helps to explain system to customer without a visit to the site e Helps if there is ever a question about what was installed ASAA Level 1 Course ASAA 2014 Slide 16 2 User Manual amp Training Materials e Simplify the manual for the customer e Note any changes from normal operation e Note any special features ASAA Level 1 Course ASAA 2014 Slide 16 3 ASAA Level 1 Course ASAA 2014 16 1 As Built Documentation As Built Drawings e Mark a set of floor plans or blueprints to Show the final system as installed
29. Wastes precious billing time on unnecessary components e Costs either you or the customer more in labor billings charges e Often it only fixes the symptom e Doesn t look professional to the customer ASAA Level 1 Course ASAA 2014 Slide 14 52 S W A G e Silly wild aggie guess e Makes you as an installer technician seem incompetent e Reflects poorly on your company and the industry ASAA Level 1 Course ASAA 2014 Slide 14 53 Class Exercise What was your most recent service call How did you fix it ASAA Level 1 Course ASAA 2014 Slide 14 54 ASAA Level 1 Course ASAA 2014 14 18 Train Users ASAA Un zoe mt A ee Arkansas Security Alarm Association ay EF PI f Arkansas Level 1 Train Users Chapter 15 ASAA Level 1 Course ASAA 2014 Slide 15 1 Review User Documentation Manuals amp Instructions e To properly demonstrate the operation of a system you need to be an expert in how it operates Read the instruction manual Run through the system until you are comfortable ASAA Level 1 Course ASAA 2014 Slide 15 2 Identify Training Objectives e Decide which features to cover e Proper training is a critical part of good customer service e Get it right return visits are costly e Confirm who all the actual users are ASAA Level 1 Course ASAA 2014 Slide 15 3 ASAA Level 1 Course ASAA 2014
30. about 101 F you may lay him in the recovery position in a cool room ASAA Level 1 Course ASAA 2014 Slide 4 23 Heat If his temperature begins to rise again you will need to repeat the cooling process If he is able to drink you may give him some waier DO NOT GIVE A HEATSTROKE VICTIM ANY KIND OF MEDICATION You should watch for signs of shock while waiting for medical attention ASAA Level 1 Course ASAA 2014 Slide 4 24 ASAA Level 1 Course ASAA 2014 Safety Report All Accidents e Report all injuries and accidents to your supervisor e If you do not you may not be properly covered by insurance if a minor injury proves to be serious later ASAA Level 1 Course ASAA 2014 Slide 4 25 Bad Idea 1 ASAA Level 1 Course ASAA 2014 Slide 4 26 Bad Idea 2 ASAA Level 1 Course ASAA 2014 Slide 4 27 ASAA Level 1 Course ASAA 2014 4 9 Safety Bad Idea 3 ASAA Level 1 Course ASAA 2014 Slide 4 28 Bad Idea 4 ASAA Level 1 Course ASAA 2014 Slide 4 29 Bad Idea 5 ASAA Level 1 Course ASAA 2014 Slide 4 30 ASAA Level 1 Course ASAA 2014 4 10 Safety Bad Idea 6 ASAA Level 1 Course ASAA 2014 Slide 4 31 Bad Idea 7 ASAA Level 1 Course ASAA 2014 Slide 4 32 Bad Idea 8 ASAA Level 1 Course ASAA 2014 Slide 4 33 ASAA Level 1 Course ASAA 2014 Law Standards amp Codes ER Arkansas Sec
31. all types of systems ASAA Level 1 Course ASAA 2014 Slide 5 12 ASAA Level 1 Course ASAA 2014 5 4 Law Standards amp Codes Which Codes And Standards Do Use e Many of the cities and towns adopt their own set of codes and standards Arkansas Security Alarm Association has compiled a list on our web site ASAA Level 1 Course ASAA 2014 Slide 5 13 Who is the AHJ anyway The organization office or individual responsible for approving equipment installation or procedure NFPA Fire Department Chief Fire Marshal Department of Labor Health Department Insurers Owners ASAA Level 1 Course ASAA 2014 Slide 5 14 The AHJ can approve amp accept products amp procedures Approved indicates they will certify and support those products applications or procedures Listed means that a product has met certain qualifications and testing criteria U L F M Accepted means that the AHJ considers it adequate or equivalent to satisfy a requirement or standard ASAA Level 1 Course ASAA 2014 Slide 5 15 ASAA Level 1 Course ASAA 2014 5 5 Law Standards amp Codes Shall amp Should e Shall means it is mandatory You will do it this way e Should means its recommended but not required Be ready to explain to the judge and jury why you didn t ASAA Level 1 Course ASAA 2014 Slide 5 16
32. breaking and Shock of glass breaking e Mount on ceiling or wall ASAA Level 1Course ASAA 2014 Slide 1 25 Screens e Existing screen or new screen is laced with wire e One corner of screen has wire to connect to system e Opposite corner has switch e Magnet is mounted on frame for switch ASAA Level 1Course ASAA 2014 Slide 1 26 Passive Infrared PIR Detect change in radiant heat People entering area change pattern Mount on wall or ceiling Patterns and ranges available Available with built in transmitters Processing of patterns determines when to indicate alarm ASAA Level 1Course ASAA 2014 Slide 1 27 ASAA Level 1 Course ASAA 2014 Industry Overview Dual Technology Motion PIR combined with Microwave e Alarm indicated only when both trip ASAA Level 1Course ASAA 2014 Slide 1 28 Audio e Microphones listen for sounds of break in e Signal sent when type of noise is heard e Operator listens to site to decide what is going on ASAA Level 1Course ASAA 2014 Slide 1 29 Outdated Sensors ASAA Level 1Course ASAA 2014 Slide 1 30 ASAA Level 1 Course ASAA 2014 Industry Overview Outdated Motion Sensors e Ultrasonic e Microwave e Infrasonic ASAA Level 1Course ASAA 2014 Slide 1 31 Arkansas Security Alarm Association Pate Pa n fay ri el Aes ky hT A AA Arkansas Level 1 Section 1 2 Hold u
33. care where you place Soldering guns and irons Hot drill bits Glue guns Sharp tools ASAA Level 1 Course ASAA 2014 Slide 11 26 Tools to Fish Wire Pull Rods Fish Tape ASAA Level 1 Course ASAA 2014 Slide 11 27 ASAA Level 1 Course ASAA 2014 Wiring Tools to Fish Wire Flex Drill Bit Stud Sensor AN ASAA Level 1 Course ASAA 2014 Slide 11 28 Pre wiring e In new construction it is to your advantage to run wire through exposed studs and framing before walls are closed in with drywalls or other wall coverings e Wire should be fastened to prevent damage e Wire should be protected with kick plates or other protection where nails or screws might hit the wire ASAA Level 1 Course ASAA 2014 Slide 11 29 Existing Commercial Buildings Most interior walls in commercial buildings are hollow Remove a wall plate to verify Drop ceilings provide access to walls Ceilings should not be used to support the wiring ASAA Level 1 Course ASAA 2014 Slide 11 30 ASAA Level 1 Course ASAA 2014 11 10 Wiring Existing Residential Buildings e Crawl spaces unfinished basements and attics can provide access to walls When wiring can not be fished through walls try Concealing behind molding or baseboard Concealing under carpet Using surface mounted wire mold to conceal the wiring ASAA Level 1 Course ASAA 2014 Slide 11 31 Fishing Wires e If door
34. e Drop a weighted wire or pull line see where it goes ASAA Level 1 Course ASAA 2014 Slide 11 38 Fishing Down To The Crawl Space e You may need to drill up from the basement and down through the floor Drop a wire down and try to hook the wire from below with a fish tape ASAA Level 1 Course ASAA 2014 Slide 11 39 ASAA Level 1 Course ASAA 2014 11 13 Wiring Fastening Wire e Match the U appropriate wire or Cable Tie cable fastener to the situation Cable tie with Label Nylon Cable Clips Cable Tie With Screw Mount ASAA Level 1 Course ASAA 2014 Slide 11 40 Fire Stops The horizontal double 2x4s on top of the vertical studs create firestopping in modern wall systems When covered with drywall each wall cavity will be sealed and separate from the one next to it ASAA Level 1 Course ASAA 2014 Slide 11 41 Fire Stops Older homes often have blocks of wood in the walls between the floor and ceiling This stops the vertical movement of fire and hot gases ASAA Level 1 Course ASAA 2014 Slide 11 42 ASAA Level 1 Course ASAA 2014 11 14 Wiring Seal All Penetrations e A fire stop when properly installed does exactly what it says It stops the spread or advancement of fire from one section of a structure to another If you drill a hole you break the fire stop Seal it with an approved sealant ASAA Level 1 Course ASAA
35. enough time to disarm deactivate the security system false alarms are likely All panels should be set for at least 60 seconds SIA default is 30 seconds A test should be performed to ensure all users can easily walk the distance in the time allowed ASAA Level 1 Course ASAA 2014 Slide 13 29 Call Waiting Call waiting feature allows customer to receive multiple calls on a single line When the central station operator calls to verify the alarm when the alarm panel is still communicating the operator will hear ringing and assume the site is not occupied Codes to disable the call waiting feature should be added to the panel programming so that the operator hears a busy signal when the panel is using the line ASAA Level 1 Course ASAA 2014 Slide 13 30 ASAA Level 1 Course ASAA 2014 13 10 Test Troubleshoot Debug BS Se i er i SE E SS GASAN A 4 ans Ja ee fe Te Arkansas Security Alarm Association Arkansas Level 1 Test Troubleshoot amp Debug Chapter 14 ASAA Level 1 Course ASAA 2014 Slide 14 1 Testing amp Troubleshooting Aids Instruction Manuals e Your sense of Test equipment Smell Work Order Hearing Sight Contract Touch Blueprints Taste Manufacturer help lines Web sites ASAA Level 1 Course ASAA 2014 Slide 14 2 Read the Paperwork Instruction Manuals Guide you on sequence of power up Tell you how it shoul
36. or component Supervisory A signal indicating the need for action in connection with the supervision of guard tours the fire suppression systems or equipment or the maintenance features of related systems ASAA Level 1Course ASAA 2014 Slide 1 64 Other Types of Signals e Responsible party should be contacted Public Safety should not be dispatched Late to Close Alarm system has not been armed by the agreed upon time deadline Late to Open Alarm system has not been disarmed and there is a time deadline beyond which the user wants to be sure that the premises are occupied Unexpected Openings Alarm system has been disarmed at a time outside the normal schedule Closing or Recent Closing Signal indicating that the security system has recently been armed ASAA Level 1Course ASAA 2014 Slide 1 65 Other Types of Signals Responsible party should be contacted Public Safety should not be dispatched Low Battery Indicates when battery is almost dead AC Power Fail Indicates that primary AC power has failed Industrial Process Alarm A signal that reports off normal condition for a wide variety of commercial and industrial processes including sump pump operations water levels pressures and temperatures chemical processes and special furnace operations ASAA Level 1Course ASAA 2014 Slide 1 66 ASAA Level 1 Course ASAA 2014 1 22 Industry Overview Other
37. or window lines up toward the center of the attic you should be able to drill straight up Once the hole is drilled use the bit a fish tape or pull rod to fish the wire ASAA Level 1 Course ASAA 2014 Slide 11 32 Fishing Wires to Attic e If door or window lines up toward the outside of the attic the pitch of the roof may make it more difficult Drill the hole with care to avoid going thru the roof ASAA Level 1 Course ASAA 2014 Slide 11 33 ASAA Level 1 Course ASAA 2014 11 11 Wiring Fishing Wires to Attic e Extend a fish tape through the hole e If you are lucky the tape will follow the roof contour to the center of the attic ASAA Level 1 Course ASAA 2014 Slide 11 34 Fishing Wires to Attic e If not you will need to use another tape or rod to hook the first tape ASAA Level 1 Course ASAA 2014 Slide 11 35 Fishing Wires to Attic e To avoid drilling through the roof e Measure the distance from where you enter the wall or jamb to the ceiling beforehand e Mark it with tape ASAA Level 1 Course ASAA 2014 Slide 11 36 ASAA Level 1 Course ASAA 2014 11 12 Wiring Fishing Wires to Attic e Drill carefully after the tape mark is reached e You should feel a hollow space after you make it thru the ceiling and before you enter the roof ASAA Level 1 Course ASAA 2014 Slide 11 37 Fishing Down To The Crawl Space e Try letting gravity work for you
38. serving area into a regular pattern of sub areas or cells each with a base station having a low power transmitter and receiver Although cellular radio is primarily a means of providing mobile telephone service it is also used to provide data services and private voice services and as an alternative to fixed wired telephone service where this is scarce Source World Trade Organization ASAA Level 1 Course ASAA 2014 Slide 12 27 ASAA Level 1 Course ASAA 2014 12 9 Communications 1G 2G 3G or 4G LTE 5G G stands for generation LTE is long term evolution rga Mots Daibh bn q Cell ASAA Level 1 Course ASAA 2014 Slide 1 2 28 1G or AMPS Analog Mobile Phone Service Introduced in America in 1973 First used in alarm systems in about 1992 Sunset in 2008 ASAA Level 1 Course ASAA 2014 Slide 1 2 29 2G and 2 5G Second Generation of cellular service Digital communications menyan EO O im Maaragas Alem Syete Coes Introduced in 1990 Life expectancy of 25 years rises ent Alarm systems typically use gesting broken in ta GPRS Global Packet Radio Galing tha copal Bra Service for primary commun Nm False alarm li ications with SMS Short Message Service for backup Sunset began in 2012 expected to last until 2017 ASAA Level 1 Course ASAA 2014 Slide 12 30 ASAA Level 1 Course ASAA 2014 12 10 Communications 3G Introduced in 2005
39. stranding to match bandwidth ASAA Level 1 Course ASAA 2014 Slide 9 124 AWG e American Wire Gauge Indicates the diameter or cross section of a conductor Represents current carrying limitations due to resistance Lower the number the thicker the wire ASAA Level 1 Course ASAA 2014 Slide 9 125 Wire Categories e Level 1 Plain Old Telephone Service POTS e Level 2 IBM Type 3 cabling system e Cat 3 16 MHz 10 Mbps 100 Ohm UTP e Cat 4 20 MHz 16 Mbps 100 Ohm UTP e Cat 5 100 Mhz 100 Mbps 100 Ohm UTP ASAA Level 1 Course ASAA 2014 Slide 9 126 ASAA Level 1 Course ASAA 2014 9 42 Prepare For System Installation Length Resistance e NFPA 70 the National Electric Code provides information about the amount of resistance per 1000 of a conductor based on its gauge size ASAA Level 1 Course ASAA 2014 Slide 9 127 Resistance Adds Up e Wire Resistance is more critical for power consuming devices Main wire from transformer to control Wire from control to audible devices Wire from control to remote keypads Ground wire Read the manufacturers instructions or call if not listed ASAA Level 1 Course ASAA 2014 Slide 9 128 Solid vs Stranded e Solid indicates a single strand of a particular gauge conductor More rigid less flexibility More susceptible to breakage e Stranded indicates multiple strands composing a singl
40. transmitters on a nearby frequency Comes from a more powerful source Can cause wireless systems to false alarm or jam a modules transmission to the panel causing no alarm or supervisory Perform placement tests on each transmitter in a wireless system as per manufacturer s instructions ASAA Level 1 Course ASAA 2014 Slide 9 134 EMI e Electro magnetic Interference Sources Switching of loads Radio and TV broadcasts Poor grounding Lightning Heavy equipment operations Electric motors close to sensitive electronics ASAA Level 1 Course ASAA 2014 Slide 9 135 ASAA Level 1 Course ASAA 2014 9 45 Prepare For System Installation a a SS gt Arkansas Security Alarm Association ASAA y i Arkansas Level 1 EA fi et ar sh Asso Section 9 6 Develop a job plan ASAA Level 1 Course ASAA 2014 Slide 9 136 Job Plan Considerations Job documentation What you learn on the survey Existing building or under construction Availability of work site Availability of equipment ASAA Level 1 Course ASAA 2014 Slide 9 137 Job Plan Considerations Sequence is one item required for another Availability of workforce Permit or inspection requirements Schedule of other trades Weather Access to job site ASAA Level 1 Course ASAA 2014 Slide 9 138 ASAA Level 1 Course ASAA 2014 9 46 Prepare For System Installation Common Trades
41. utility rooms attic garages etc ASAA Level 1 Course ASAA 2014 Slide 9 67 Class Exercise Garage Closet Laundry Furnace H20 Office Bedroom 4 5 Bath Fireplace Living Room Bedroom 2 Master Kitchen Bedroom Closet Closet Bathroom Master Bathroom Bedroom 3 Dining Closet Closet Where would you mount smoke detectors ASAA Level 1 Course ASAA 2014 Slide 9 68 Closet O Laundry Furnace H20 Office Bedroom 4 5 Bath Fireplace Living Room Bedroom 2 Master Kitchen Bedroom Master Bathroom Bedroom 3 Dining Closet Closet Be careful to stay 3 away from the bathroom kitchen and any air diffusers Verify that two sounders are sufficient for 75dBA at the pillow ASAA Level 1 Course ASAA 2014 Slide 9 69 ASAA Level 1 Course ASAA 2014 9 23 Prepare For System Installation Other Considerations Smoke detectors in every suitable room Heat detectors in rooms area not suitable such as kitchens utility rooms attic garages etc ASAA Level 1 Course ASAA 2014 Slide 9 70 Testing Fire Devices Follow manufacturer s instructions e Testing smoke detectors may include using a magnet to draw an obstruction into the smoke sensor chamber May also include using canned smoke to functionally test the detector this is NOT a calibrated sensitivity test e Make sure that device trips control and sends signal to the monitoring station
42. 0 or above 100 No closer than 3 ft from Door to kitchen Door to bathroom with tub or shower Supply register ASAA Level 1 Course ASAA 2014 Slide 9 55 Photoelectric Smoke Detector Normal Situation e Pulsed Light sent into Chamber e Normally avoids Sensor Light Source Light Sensor ASAA Level 1 Course ASAA 2014 Slide 9 56 Photoelectric Smoke Detector e Smoke reflects light into the source e Causes Alarm Light Source Light Sensor Light Scatters When It Hits the Smoke Particles ASAA Level 1 Course ASAA 2014 Slide 9 57 ASAA Level 1 Course ASAA 2014 9 19 Prepare For System Installation lonization Smoke Detector Air in chamber ionized to conduct current e Smoke disrupts current flow ASAA Level Course C ASAA 2014 Slide 9 58 lonization Smoke Detector Normal Situation Radioactive source Measuring Circuit in Detection Chamber Radioactive __ material Current Flows Thru Chamber ASAA Level 1 Course ASAA 2014 Slide 9 59 lonization Smoke Detector Normal Situation Alarm Radioactive source Measuring Circuit in Detection Chamber smoke attached to particles Radioactive __ material ASAA Level 1 Course ASAA 2014 Slide 9 60 ASAA Level 1 Course ASAA 2014 9 20 Prepare For System Installation lonization Smoke Detector Dual Chamber Detector e Reference chamber added to adapt to environment
43. 014 Slide 1 70 Arkansas Security Alarm Association Arkansas Level 1 Section 1 5 Notification Devices ASAA Level 1Course ASAA 2014 Slide 1 71 Horns e Noise making device used to indicate an alarm or other event e Available in 12 or 24 volt models E ASAA Level 1Course ASAA 2014 Slide 1 72 ASAA Level 1 Course ASAA 2014 1 24 Industry Overview Strobes e A visual indicator light with very rapid bright flashes e Used to indicate an alarm or other event e Lens colors may vary ASAA Level 1Course ASAA 2014 Slide 1 73 Active Graphic Annunciator Board or CRT screen with graphics i to delineate alarm or sensor E locations A visual indicator showing the location of an alarm Annunciators pinpoint the exact location of an alarm or problem With their help the alarm user can locate a faulted door or sensor at closing time In addition service personnel can quickly locate a system defect ASAA Level 1Course ASAA 2014 Slide 1 74 Static Graphic Annunciator e LEDs illuminate areas of a map of the facility to show the location of an alarm or event Annunciators pinpoint the exact location of an alarm or problem With their help the alarm subscriber can locate a faulted door or sensor at closing time In addition service personnel can quickly locate a system defect ASAA Level 1Course ASAA 2014 Slide 1 75 ASAA Level 1 Course ASAA 2014 1
44. 12 18 101 10 33 41 ASAA Level 1 Course ASAA 2014 Slide 9 30 ASAA Level 1 Course ASAA 2014 9 10 Prepare For System Installation Infrared Image of a Home Inside A Front Door Outside A Home ASAA Level 1 Course ASAA 2014 Slide 9 31 Possible Problems Sierra pacific innovations A Coffee Maker A Plug in Air Freshener ASAA Level 1 Course ASAA 2014 Slide 9 32 Possible Problems A Dog A Cat ASAA Level 1 Course ASAA 2014 Slide 9 33 ASAA Level 1 Course ASAA 2014 Prepare For System Installation Possible Problems Vy Li We A _ L LI i 5 ASAA Level 1 Course ASAA 2014 Slide 9 34 The Objective ASAA Level 1 Course ASAA 2014 Slide 9 35 Dual Tech Motion Detectors Typically passive infrared and microwave technologies Both must trip before alarm Used to reduce false alarms Less sensitive because movement must cross motion patter PIR and move toward and away from unit microwave ASAA Level 1 Course ASAA 2014 Slide 9 36 ASAA Level 1 Course ASAA 2014 9 12 Prepare For System Installation Dual Tech Motion Detectors Overhead view of patterns Microwave ASAA Level 1 Course ASAA 2014 Slide 9 37 Testing Motion Detectors Follow manufacturer s instructions Enable the walk test light Walk through premises should not be able to take more than four 4 steps in the detection area withou
45. 15 1 Train Users Procure Develop Training amp User Aids e Write a script based on user documentation to train a customer e Have manuals and videos on hand ASAA Level 1 Course ASAA 2014 Slide 15 4 Demonstrate System Functions And Capabilities e Repeat a pre developed script to train a customer e Demonstrate a system e Compare common ways to train customers e g demonstration video written manual ASAA Level 1 Course ASAA 2014 Slide 15 5 Guide User Through System Sequence the customer though the operation of the system Use clear amp understandable descriptions Let the user show you each step Involve the customer in the demonstration ASAA Level 1 Course ASAA 2014 Slide 15 6 ASAA Level 1 Course ASAA 2014 15 2 Train Users False Alarm Prevention e Explain the impact of false alarms Cost to police Danger to responders Cost of alarm fines e Stress that anyone with a key be trained ASAA Level 1 Course ASAA 2014 Slide 15 7 False Alarm Prevention e Explain how to cancel an alarm e Describe the difference between the keypad code and the cancel code ASAA Level 1 Course ASAA 2014 Slide 15 8 Verify and Document e Ask questions e Document any problems experienced by the customer during training e Document when each customer is trained ASAA Level 1 Course ASAA 2014 Slide 15 9 ASAA Level 1 Course ASAA 2014 15 3
46. 2014 Slide 6 24 ASAA Level 1 Course ASAA 2014 6 8 General Electricity amp Electronics Exercise Answer We are converting from a base unit to a prefix We will divide the amount by the value related to the prefix Answer We would divide by 0 001 ASAA Level 1 Course ASAA 2014 Slide 6 25 Class Exercise How do you convert from the ohms scale to the kilo ohm scale ASAA Level 1 Course ASAA 2014 Slide 6 26 Exercise Answer We are converting from a base unit to a prefix We will divide the amount by the value related to the prefix Answer We would divide by 1 000 ASAA Level 1 Course ASAA 2014 Slide 6 27 ASAA Level 1 Course ASAA 2014 6 9 General Electricity amp Electronics EMI Electro Magnetic Interference e A disturbance that interrupts obstructs or otherwise degrades or limits performance e Electrical interference may be caused by power lines or electrical equipment e Can mask data signals on cabling and telephone lines ASAA Level 1 Course ASAA 2014 Slide 6 28 Induction When magnetic flux lines cross into another conductor current flow is generated within the separate conductor Effect is maximized by longer parallel conductors more surface area Effect in minimized by crossing conductors at ninety degree angles less surface area ASAA Level 1 Course ASAA 2014 Slide 6 29 RFI Radio Frequency Interference e Signals from a
47. 25 Industry Overview Tabular Annunciator LEDs illuminate a labeled area of a grid to show the location of an alarm Annunciators pinpoint the exact location of an alarm or problem With their help the alarm subscriber can locate a faulted door or sensor at closing time In addition service personnel can quickly locate a system defect KLE Tahar Ponant ce ASAA Level 1Course ASAA 2014 Slide 1 76 Siren An electronic device that produces a very loud hard to ignore sound when activated Flush or surface mount Self contained or a combination of speaker and siren driver Continuous tone or multi tone ASAA Level 1Course ASAA 2014 Slide 1 77 Bell e Electromechanical noise making device e A clapper is moved electromechanically to strike the bell and produce a loud ringing sound ASAA Level 1Course ASAA 2014 Slide 1 78 ASAA Level 1 Course ASAA 2014 1 26 Industry Overview smoke Emitting Devices When activated a smoke emitting device rapidly produces a dense smoke fog or vapor that reduces the visibility in a room to a minimum Smoke Emitting Devices are intended to be integrated into the premises alarm system but may be a self contained stand alone unit They should be manufactured specifically for this use and not adapted from other uses such as entertainment Some models allow user programming such as delays resets and control of volume of emission A
48. 4 9 6 Prepare For System Installation Double Check e Make sure that the system will work for the customer e Do they have pets e Are all areas of concern covered e Can they live with the design ASAA Level 1 Course ASAA 2014 Slide 9 19 Class Exercise What are some reasons that you changed a system design from what was on the documentation ASAA Level 1 Course ASAA 2014 Slide 9 20 Class Exercise How did you handle making the change ASAA Level 1 Course ASAA 2014 Slide 9 21 ASAA Level 1 Course ASAA 2014 9 7 Prepare For System Installation SS Arkansas Security Alarm Association ASAA y i Arkansas Level 1 ES fai et a sy Asso Section 9 3 Finalize sensors ASAA Level 1 Course ASAA 2014 Slide 9 22 a oho ye Pe a ae s ON Arkansas Security Alarm Association rf ASAA rI Arkansas Level 1 1 2 gt gt En EE D My por AOL Section 9 3 Finalize sensors Motion Detectors ASAA Level 1 Course ASAA 2014 Slide 9 23 Sensor Considerations e Check the manuals for Coverage pattern of each sensor Mounting requirements Environmental requirements Recommended locations ASAA Level 1 Course ASAA 2014 Slide 9 24 ASAA Level 1 Course ASAA 2014 9 8 Prepare For System Installation Sensor Location Considerations Exposure to direct solar radiation Exposure to natural drafts or artificial vent
49. 4 Slide 9 107 Wired or Wireless e If you are unable to get wires to each sensor wireless controls are the best bet e If you can wire to any device either option will do e If you can wire to some locations and not others hybrid controls with wireless and wired capability are an option ASAA Level 1 Course ASAA 2014 Slide 9 108 ASAA Level 1 Course ASAA 2014 9 36 Prepare For System Installation Locate Central Main Components e Check manufacturer s recommendations e Range of temperature e Range of humidity e Degree of dust or dirt laden air ASAA Level 1 Course ASAA 2014 Slide 9 109 Locate Central Main Components Position to ensure continued access for adjustment or repair Position to reduce attack or tampering Protect from accidental physical damage Avoid sources of EMI Electromagnetic Interference transformers radio transmitters ASAA Level 1 Course ASAA 2014 Slide 9 110 Control Location Considerations Visibility of devices Accessibility to unauthorized personnel Difficulty of installation Difficulty of connection to power and communication wiring Difficulty of connection to sensor wiring ASAA Level 1 Course ASAA 2014 Slide 9 111 ASAA Level 1 Course ASAA 2014 9 37 Prepare For System Installation Class Exercise Where do you usually put the control and why ASAA Level 1 Course ASAA 2014 Slide 9 112 Locating Security Audible
50. A 2014 Slide 1 7 Robbery Alarm Objectives e Used to notify authorities that a hold up is in progress ASAA Level 1Course ASAA 2014 Slide 1 8 Cameras e Closed Circuit Television Systems CCTV Systems composing be television camera 113 video monitor EE transmission medium Cable fiber or wireless connecting the two ASAA Level 1 Course ASAA 2014 Slide 1 9 ASAA Level 1 Course ASAA 2014 1 3 Industry Overview CCTV Camera Objectives Monitor the premises Record Activity Deter crime Alter behavior To NOT alter behavior covert ASAA Level 1Course ASAA 2014 Slide 1 10 Still Cameras e Two types Continuous still cameras also known as automatic cameras take pictures at preset intervals Sequence cameras take photos only when activated Both types of cameras usually use film cartridges or SDI cards ASAA Level 1Course ASAA 2014 Slide 1 11 Still Camera Objectives e Designed to take still photographs of an area ASAA Level 1Course ASAA 2014 Slide 1 12 ASAA Level 1 Course ASAA 2014 Industry Overview Fire Alarm Systems e Consists of Initiation devices sensors Notification Devices at least one warning device Control unit and power supplies Communications capabilities may be included to alert someone off site when the alarm is activated ASAA Level 1Course ASAA 2014 Slide 1 13 Fire
51. A 2014 Slide 14 30 ASAA Level 1 Course ASAA 2014 14 10 Test Troubleshoot Debug Improper Installation Not installed as per Manufacturers Instructions e Keep in mind that if you service this system without correcting the misapplication NOW YOU ARE LIABLE ASAA Level 1 Course ASAA 2014 Slide 14 31 Improper Application e Violates U L listings e Violates NFPA e IS AGAINST THE LAW ASAA Level 1 Course ASAA 2014 Slide 14 32 Electro Magnetic Interference e From Lightning can travel great distances over power lines telephone lines or any conductor It can even be picked up by the zone wiring Use twisted wire to reduce this effect e From light ballast s or utility power transformers ASAA Level 1 Course ASAA 2014 Slide 14 33 ASAA Level 1 Course ASAA 2014 14 11 Test Troubleshoot Debug Radio Frequency Interference e From nearby radio towers cellular sites broadcast antenna s etc e This is a rare problem but not unheard of e Typically interfering transmissions should be within the same frequency range to cause problems ASAA Level 1 Course ASAA 2014 Slide 14 34 Beware of Telephone Line Options The addition or removal of Call waiting Remote call forwarding Call notes DSL VoIP Any new options Answering machines or fax machines can also hinder downloading ASAA Level 1 Course ASAA 2014 Slide 14 35 Call
52. AA F Arkansas Level 1 LE Le Aaa re EI Le Le i ea Fe a y anse Prepare for System Installation Chapter 9 ASAA Level 1 Course ASAA 2014 Slide 9 1 Preparation Steps Conduct site survey Documentation Finalize sensors Select and locate control Select wiring paths Develop a job plan e Preassemble e Pretest ASAA Level 1 Course ASAA 2014 Slide 9 2 Arkansas Security Alarm Association Arkansas Level 1 Section 9 1 Conduct Site Survey ASAA Level 1 Course ASAA 2014 Slide 9 3 ASAA Level 1 Course ASAA 2014 9 1 Prepare For System Installation Burglary System Survey e Are customers worried about detection while at the location or away Motion detectors are usually disarmed while in stay mode e Are doors tight enough for magnetic contacts e Are windows moveable fixed or a mix of both e Will there be partitions areas ASAA Level 1 Course ASAA 2014 Slide 9 4 Fire System Survey Who is the AHJ on this project What fire code has been adopted Are their requirements beyond existing local and state fire codes insurance What occupancy classification Is the building sprinkled What if there are existing devices electrician installed smoke detectors ASAA Level 1 Course ASAA 2014 Slide 9 5 Access Control System Survey e How many doors e How many users e What type of doors Are the doors sturdy Do they swing in or out e Wha
53. ASAA Level 1 Course ASAA 2014 Slide 10 10 Radio Frequency Interference e Comes from transmitters on a nearby frequency e Comes from a more powerful source e Can cause wireless systems to false alarm or jam a modules transmission to the panel causing no alarm or supervisory e Perform placement tests on each transmitter in a wireless system as per manufacturer s instructions ASAA Level 1 Course ASAA 2014 Slide 10 11 Limited Battery Life e Typical lifespan for wireless batteries is 1 5 years e Will need additional service calls to replace batteries Lithium ASAA Level 1 Course ASAA 2014 Slide 10 12 ASAA Level 1 Course ASAA 2014 10 4 Wireless Systems Arkansas Security Alarm Association ie jak ff j ASAA Arkansas Level 1 gt fs el Ae ee er ASS Section 10 2 Z Wave ASAA Level 1 Course ASAA 2014 Slide 10 13 Have you heard of e ADT Pulse e Alarm com e Total Connect e SecureCom Wireless e iBridge ASAA Level 1 Course ASAA 2014 Slide 10 14 Z Wave What is it Z Wave is a wireless technology that makes regular household products like lights door locks and thermostats smart Z Wave products talk to each other wirelessly and securely and can be accessed and controlled on your phone tablet or pc g Ea 6 D woe ii Slide 10 15 ASAA Level 1 Course ASAA 2014 ASAA Level 1 Course ASAA 2014 10 5
54. ASAA 2014 Access Control System Administration e Who will be responsible for enrolling and deleting credentials e How will those credentials be added and deleted ASAA Level 1 Course ASAA 2014 Slide 9 78 ASAA Level 1 Course ASAA 2014 9 26 Prepare For System Installation Control Equipment e Central or On Line Processing Systems where all systems information is stored in a central location and all go or no go decisions are made by this unit e Distributed Processing Systems where some of the system information is stored at the individual readers or controllers ASAA Level 1 Course ASAA 2014 Slide 9 79 Control Equipment e Degraded Mode Feature of an access control system which allows a card reader to operate independently of the system s central control unit ASAA Level 1 Course ASAA 2014 Slide 9 80 Arkansas Security Alarm Association Arkansas Level 1 Section 9 3 Finalize sensors Surveillance Devices ASAA Level 1 Course ASAA 2014 Slide 9 81 ASAA Level 1 Course ASAA 2014 9 27 Prepare For System Installation Camera Types Board Bullet N Bullet Hi def resistant day night amp Covert Dome Full body A N eo ASAA Level 1 Course ASAA 2014 Slide 9 82 Camera Lighting One Foot Candle One Lux One meter One foot lt gt One foot One M ASAA Level 1 Course ASAA 2014 Slide 9 83 Came
55. Alarm Objectives Indicate and warn of abnormal conditions Provide sufficient warning to allow occupants to escape Summon appropriate aid Control facilities to control the fire Enhance the protection of life Reduce property loss and damage ASAA Level 1Course ASAA 2014 Slide 1 14 Access Control e A system to keep unauthorized personnel from accessing entering or egressing exiting a certain building area office or other secure point pul Typically composed of a locking mechanism mag lock strike bolt and reader stripe proximity biometric or button ASAA Level 1Course ASAA 2014 Slide 1 15 ASAA Level 1 Course ASAA 2014 1 5 Industry Overview Access Control Objectives e Allow or deny access egress based on possession of an certain item or physical trait e Track activity through a facility e Report activity through a facility Access control is NOT time and attendance Consult the Department of Labor before using access control system for time and attendance ASAA Level 1Course ASAA 2014 Slide 1 16 SE DY Arkansas Security Alarm Association ni ASAA i Arkansas Level 1 Sg ty Asse Section 1 1 Burglar Alarm systems ASAA Level 1Course ASAA 2014 Slide 1 17 Parts to a System Sensors Notification Devices Arming Station Devices ASAA Level 1Course ASAA 2014 Slide 1 18 ASAA Lev
56. Arkansas Security Alarm Association Level Student Manual Siredey SOUeUSTUle SOp09 3 SPIEPUEIS SMe TGO HIOMOUOH buljoous uolejuewNno0g ___ ie eee WelDO1d SUONeOIUNWLUOD S19SfN UIEIL G JANO L WING SY OI OINDIIUON FL ara Ing Sv 91 SES CTI SMOJUOD E Zi UONE EISUI SJOINGWOD SSOISIIM O WdaISAS S OO 80 pue S10SS99010 JO 912d814 60 OJ IN Z0 59lU01 09 J pue SOU 8 MOIAIDAD PRS poem USERS C O 20 UOHONPOAU 00 L 19197 Sesueyiy uoleloossy wuely Aunos sesueyiy Introduction yee Arkansas Security Alarm Association i ASAA n Arkansas Level 1 1 De DR ans Ach a es eel Aer WELCOME to the Arkansas Security Alarm Association s Level 1 ASAA Level 1 Course ASAA 2014 Slide 0 1 Our Instructor s pe oi Da i Qu oO ASAA Level 1Course ASAA 2014 Slide 0 2 Now we want to know a little about you Name Company Position Sales Installations Tech etc City State Years in the industry ASAA Level 1Course ASAA 2014 Slide 0 3 ASAA Level 1 Course ASAA 2014 0 1 Introduction Goals of this Course e Compliance with the law e Bring new industry members up to speed e Broaden knowledge base e Brush up on codes amp standards ASAA Level 1Course ASAA 2014 Slide 0 4 Course Overview Electronic Systems Industry Overview Professionalism amp E
57. Life expectancy of 25 years Also called HSPA High Speed Packet Access Completely different technology than 1G and 2G networks Does NOT support voice or text messaging Beiter for data smart phones ASAA Level 1 Course ASAA 2014 Slide 12 31 4G LTE Introduced in 2009 Operates on a different wireless spectrum than 3G Includes Wi Max Sprint LTE AT amp T Verizon T Mobile and HSPA AT amp T Mobile and T Mobile Plus e Faster data e No voice or text messaging ASAA Level 1 Course ASAA 2014 Slide 12 32 GSM or CDMA The infrastructure that cellular companies use Global System for Mobiles Code Division Multiple Access 7 of the 10 biggest cell carriers in the US use CDMA Europe is mostly GSM Alarm systems typically use GSM ASAA Level 1 Course ASAA 2014 Slide 12 33 ASAA Level 1 Course ASAA 2014 12 11 Communications Coverage Map CDMA ASAA Level 1 Course ASAA 2014 Slide 12 34 Coverage Map GSM nA i Wi iene i oS Saal a a ye lt a SU CERN we f iiy T gt ta K ue s si me gt 2 ths PRES ES our tx TASE N F 7 SIT A i Re MU Ag m a X A hal r ET Atlante gt ASAA Level 1 Course ASAA 2014 Slide 12 35 Arkansas Security Alarm Association Arkansas Level 1 Section 12 3 Network Communicators ASAA Level 1 Course ASAA 2014 Slide 12 36 ASAA Level 1 Course ASAA 2014 12 12 Communications Domain
58. Name System Since it is easier to remember google com than it is 74 125 227 65 we use Domain Name Servers to translate IP addresses into useful names Like using landmarks and store names rather than latitude and longitude when giving directions Alarm systems must use IP addresses not DNS Per U L ASAA Level 1 Course ASAA 2014 Slide 1 2 37 Protocols TCP IP Connection UDP Connectionless ASAA Level 1 Course ASAA 2014 Slide 1 2 38 Networks LANs typically go up to and include the router or firewall Example of a local area network LAN ASAA Level 1 Course ASAA 2014 Slide 12 39 ASAA Level 1 Course ASAA 2014 12 13 Communications Networks Pine Bluff ABC Alarm Company s Wide Area Network ASAA Level 1 Course ASAA 2014 Slide 12 40 IPv4 32 bit addresses looks like 192 168 1 1 Limited to 4 294 967 296 addresses Ran out on February 3 2011 Most commonly used by alarm system receiver manufacturers Most will require port forwarding or NATing ASAA Level 1 Course ASAA 2014 Slide 12 41 Ports Address 74 125 225 228 Por Port 3061 Port 3062 Port 3063 Port 3064 Port 3065 No No Yes No No No gt u h Every IP address has 65 535 doorways or Ports that can be used to access that address ASAA Level 1 Course ASAA 2014 Slide 12 42
59. Q Yo What fire building code has Arkansas adopted What state agency regulates alarm companies in Arkansas What type of door contact is more difficult to defeat due to a magnet built into the switch What is the minimum standby battery time that should be provided hours What regulating agencies ensures safety on a job site
60. SAA Level 1Course ASAA 2014 Slide 1 79 eh StS Arkansas Security Alarm Association ae a kI ASAA L Arkansas Level 1 D ars Amy a er eee ASS Section 1 6 Camera Systems CCTV ASAA Level 1Course ASAA 2014 Slide 1 80 Camera Types Black and white Color Dome Pan Tilt Zoom ALES Bullet cer Vandal Proof High Definition mega pixel or NTSC ASAA Level 1Course ASAA 2014 Slide 1 81 ASAA Level 1 Course ASAA 2014 1 2 Industry Overview Transmission Methods Connecting the cameras to the recorder Coax RG59U RG6U or RJ11U IP based Cat5e or Cat6 Baluns video over UTP unshielded twisted pair Fiber Optics Wireless ASAA Level 1Course ASAA 2014 Slide 1 82 Recorders Video Cassette Recorder VCR E Digital Video Recorder DVR PC Based Windows operating system Imbedded typically Linux Network Video Recorder ASAA Level 1Course ASAA 2014 Slide 1 83 LE Arkansas Security Alarm Association ASAA Arkansas Level 1 Et el A Ann Section 1 7 Access Control Systems ASAA Level 1Course ASAA 2014 Slide 1 84 ASAA Level 1 Course ASAA 2014 1 28 Industry Overview Access Control Systems e Not regulated in Arkansas do not need a license to install e Any time access control systems are installed you must consult NFPA 72 for fire code restrictions NFPA 72 21 9 ASAA Level 1Course ASAA
61. Types of Signals e Responsible party should be contacted Public Safety should not be dispatched Reset or Restoral Indicates that a device is restored to its original or normal condition Cancel Indicates that the previous alarm signal or alarm in process is to be disregarded Test Signal Sent in an effort to confirm proper operation of the equipment Late to Test Signal Failure to receive an anticipated test signal at the scheduled time ASAA Level 1Course ASAA 2014 Slide 1 67 Other Types of Signals Responsible party should be contacted Public Safety should not be dispatched Exit Error A signal produced when an entry exit zone is still violated at the expiration of the Exit Time Test Initiation Report At the initiation of a test the control panel sends a message to the central station that a test is in progress Test Termination Report When a test is terminated the control panel sends a message to the central station that the test is over ASAA Level 1Course ASAA 2014 Slide 1 68 Monitoring Station e Location to Monitor signals Analyze signals Verify signals Record activity Request response Follow up ASAA Level 1Course ASAA 2014 Slide 1 69 ASAA Level 1 Course ASAA 2014 1 23 Industry Overview Response e Customer e Alarm Company e Guards e Police Sheriff e Fire Department e Ambulance ASAA Level 1Course ASAA 2
62. Waiting Can prevent a panel from communicating if the perpetrator dials the residence phone number prior to tripping the system if the option is not disabled 70 Can prevent the panel from communicating if this option is disabled in the panel programming and the customer later removes the option ASAA Level 1 Course ASAA 2014 Slide 14 36 ASAA Level 1 Course ASAA 2014 14 12 Test Troubleshoot Debug Call Forwarding e Will prevent you from being able to contact the panel for downloading while the customer has their phones forwarded onto another telephone number ASAA Level 1 Course ASAA 2014 Slide 14 37 Fax or Answering Machine e If on the same line with the panel should not be set to answer on the first ring e Prevents dealer access for downloading e Some panels will work with it so long as the device does not pick up on the first ring ASAA Level 1 Course ASAA 2014 Slide 14 38 Lack of Cellular Service e Antennas and or amplifiers may be required in rural areas with little or no cellular coverage ASAA Level 1 Course ASAA 2014 Slide 14 39 ASAA Level 1 Course ASAA 2014 14 13 Test Troubleshoot Debug DSL May require a filter in order for regular phone equipment including the control communicator to operate ASAA Level 1 Course ASAA 2014 Slide 14 40 VoIP Voice Over Internet Protocol Can work one minute and not the next Verify with VoIP p
63. Wire in and out of each device e No T taps Good tE J ASAA Level 1 Course ASAA 2014 Slide 11 12 ASAA Level 1 Course ASAA 2014 Wiring Supervison In the Panel IS NOT End of Line Put the end of line device after the last device ASAA Level 1 Course ASAA 2014 Slide 11 13 Match the Connector e Each type of wiring system has an appropriate connection method and or connector e Connectors need to match the wire type and gauge ASAA Level 1 Course ASAA 2014 Slide 11 14 Crimp Type PR B Connectors J all Crimp Connector ASAA Level 1 Course ASAA 2014 Slide 11 15 ASAA Level 1 Course ASAA 2014 Wiring Twist on or Push type Wire Nut Push In Connector ASAA Level 1 Course ASAA 2014 Slide 11 16 Terminal Strips Barrier Strip Terminal Strip ASAA Level 1 Course ASAA 2014 Slide 11 17 RJ45 Connectors Follow the specifications for your use Use a crimp tool ES JACH ELATIA SEA STANDARD Gury Bon Bere P Pusi Pama Tue RJ45 JACK ELAITLA SHRB STANDARD ASAA Level 1 Course ASAA 2014 Slide 11 18 ASAA Level 1 Course ASAA 2014 Wiring Coaxial Connectors e Read and follow the manufacturers directions for each type of Coax Connector e Crimp types require a crimp tool e Twist on and soldered types require proper cable preparation ASAA Level 1 Course ASAA 2014 Slide 11 19 Crim
64. Wiring Subscriber Network Interface een 1 Terminals 2 amp 7 Shorting Bars Can Be Used For Connect 1 to 4 And 8 to 5 When Jack Is Unplugged The RJ31 X ASAA Level 1 Course ASAA 2014 Slide 12 5 RJ31 X Wiring CAT5 Subscriber Network Interface Shorting Bars Connect 1 to 4 And 8 to 5 When Jack Is Unplugged a ES Ring Green Wh w Blu Slate Orange Brown Wh w Or The RJ31 X ASAA Level 1 Course ASAA 2014 Slide 12 6 ASAA Level 1 Course ASAA 2014 12 2 Communications Line Sei e Notice the little yellow rectangular blocks behind wiring terminals e These are the line seizure relays e One is connected from T to T1 e The other from R to R1 e When all is well the relays are in the closed position e When there is an alarm the relays open disconnecting the house phone ASAA Level 1 Course ASAA 2014 Slide 12 7 Color Code For Wiring Notice wire colors At top of jack red connects to red and green to green but at the bottom the yellow wire connects to the slate wire and the black wire to the brown wire terminals Research done by Moose 15 yrs ago showed more surge protection by using a longer cord and leaving it wrapped as packed as much as Red or Yellow Ring out To Phones possible f Maska Geen Tl ASAA Level 1 Course ASAA 2014 Slide 12 8 Subscriber Network Interface e Point where the phone compan
65. and spacing from metallic materials is required ASAA Level 1 Course ASAA 2014 Slide 9 42 ASAA Level 1 Course ASAA 2014 9 14 Prepare For System Installation Surface or Recess e Surface Mounting on top of a surface Faster Recess Mounting in a hole drilled into a surface so that the object is flush with the top of the mounting surface Neater More secure ASAA Level 1 Course ASAA 2014 Slide 9 43 Testing Door Contacts Follow manufacturer s instructions Close door make sure zone is clear on touchpad Open door make sure zone shows open on touchpad Make sure that you cannot open the door far enough to access without the sensor opens Make sure that device trips control and sends signal to the monitoring station ASAA Level 1 Course ASAA 2014 Slide 9 44 aS oe LE Arkansas Security Alarm Association ASAA LE al Le ee me y a Arkansas Level 1 Section 9 3 Finalize sensors Glassbreak Detectors ASAA Level 1 Course ASAA 2014 Slide 9 45 ASAA Level 1 Course ASAA 2014 9 15 Prepare For System Installation Acoustic Glassbreak Locations e The acoustical characteristics of the room in conflict with the sensor s performance specifications e Soft acoustic rooms e g carpeted with window drapery that absorb vibration or by altering the acoustic characteristics of the hard room e g adding window shuiters blinds draperies rugs aft
66. by the SIA CP 01 Standard ASAA Level 1 Course ASAA 2014 Slide 13 25 Exit Delay Time allowed for user to arm activate the system and exit Sufficient delay time will help reduce false alarms from the source All panels should be set to the default of 60 seconds established by the SIA CP 01 Standard A test should be performed to ensure all users can easily walk the distance in the time allowed ASAA Level 1 Course ASAA 2014 Slide 13 26 Exit Time Restart If the alarm user reenters premise prior to the end of the exit delay time the exit time shall restart Panels without this feature enabled will go into alarm if a person reenters at the end of the exit period All panels should use this feature to allow the user time to reenter and reduce exit alarms ASAA Level 1 Course ASAA 2014 Slide 13 27 ASAA Level 1 Course ASAA 2014 13 9 Configure Program Device Identification e Various methods can be used to pinpoint the source of an alarm e f too many devices activate the same signal it can be difficult to locate the source on an alarm e The number of devices wired to each zone should be limited to more accurately identify the source of a false alarm ASAA Level 1 Course ASAA 2014 Slide 13 28 Entry Delay Period of time allowed after entry to the premises to disarm deactivate the security system before it notifies the monitoring company If the user does not have
67. change to a Er ses contract for a new system Or Makes a change to an existing system ASAA Level 1 Course ASAA 2014 Slide 9 13 Parts List Lists ALL the s required parts a ASAA Level 1 Course ASAA 2014 Slide 9 14 Use Job Documentation to e Verify that equipment is appropriate e Select locations e Determine wiring requirements e Select wiring paths ASAA Level 1 Course ASAA 2014 Slide 9 15 ASAA Level 1 Course ASAA 2014 9 5 Prepare For System Installation Verify That Equipment Is Appropriate e Is it possible to get wire between the control and all the devices e Will metal used in construction interfere with transmissions between devices e Does air flow size window placement etc rule out some types of sensors ASAA Level 1 Course ASAA 2014 Slide 9 16 Check Construction Drywall Plaster Brick Cinderblock Drop ceiling attics crawlspaces unfinished basements Check if closets on each level line up Look for a utility room Hardwood floors or carpeting Can molding be removed ASAA Level 1 Course ASAA 2014 Slide 9 17 How To Find The Construction Type e Tap on the walls to see if they are hollow e Remove a switch or outlet plate to see what is behind it e Check the attic basement or crawl space e Ask the site owner ASAA Level 1 Course ASAA 2014 Slide 9 18 ASAA Level 1 Course ASAA 201
68. d work and perform Work order Lets you know what the customer expects Blue prints Tells you where things should be Wire Chart Identifies what is connected to what ASAA Level 1 Course ASAA 2014 Slide 14 3 ASAA Level 1 Course ASAA 2014 14 1 Test Troubleshoot Debug Measure Voltage e Verify meter setting and lead placement On Voltage On AC or DC On range that you do not expect to exceed e Place leads in PARALLEL with what you are measuring e Disconnect a battery from the panel to measure the battery voltage or the charging circuit ASAA Level 1 Course ASAA 2014 Slide 14 4 Measure Amperage e Verify meter setting and lead placement On Amperage On range that you do not expect to exceed e Place leads in SERIES with what you are measuring ASAA Level 1 Course ASAA 2014 Slide 14 5 Measure Resistance e Verify meter setting and lead placement On Resistance On range that you do not expect to exceed e Disconnect from battery and panel e Place leads in PARALLEL with what you are measuring ASAA Level 1 Course ASAA 2014 Slide 14 6 ASAA Level 1 Course ASAA 2014 14 2 Test Troubleshoot Debug Check Telephone Lines Use a Lineman s test set to Verify dial tone Test ability to dial out Check requirements to dial Dial 9 Use a Meter to Verify if line is active 48 to 52 volts DC on Hook 7 to 9 volts DC
69. dder Stands amp Scaffolds ASAA Level 1 Course ASAA 2014 Slide 4 3 ASAA Level 1 Course ASAA 2014 4 4 Safety Job Site Tools Open Areas Construction Rules etc e Keep control of your tools e Block off unsafe areas e Clean up unsafe debris ASAA Level 1 Course ASAA 2014 Slide 4 4 Install Cable Safely e Do not overreach on ladders e Do not rest on drop ceiling supports e Know what is on the other end of conduits before you fish e Remove power before you disconnect or connect circuits ASAA Level 1 Course ASAA 2014 Slide 4 5 Hazardous Environments e Asbestos e Crawl Space e Gas in manholes and confined spaces ASAA Level 1 Course ASAA 2014 Slide 4 6 ASAA Level 1 Course ASAA 2014 Safety Most Common Causes of Accidents e Failure to communicate Coordinate with fellow workers and others on each job Poor work habits Pay attention avoid horseplay do not rush Drug or alcohol use Lack of skill Unsure how it works Ask for help ASAA Level 1 Course ASAA 2014 Slide 4 7 Use Personal Safety Devices ASAA Level 1 Course ASAA 2014 Slide 4 8 Clothing Hair amp Jewelry e Wear proper clothing e Keep long hair ID badges and jewelry out of the path of drills e Use care with metal watches rings and jewelry around electricity ASAA Level 1 Course ASAA 2014 Slide 4 9 ASAA Level 1 Course ASAA 2014
70. de 9 102 ASAA Level 1 Course ASAA 2014 9 34 Prepare For System Installation Zoned Panel or Point ID e Zoned panels will give you a specific number of circuits e Point ID or addressable panels will identify each device individually ASAA Level 1 Course ASAA 2014 Slide 9 103 Decide on Zones You will need at least Fire Manual one zone for each Fire Automatic type of device e Panic or Silent Holdup e Environmental Entry Exit Flood e Perimeter Instant Cold e Interior and or Heat Interior Follower Gas ASAA Level 1 Course ASAA 2014 Slide 9 104 Add Zones for Locations Breaking large numbers of sensors or large areas into separate zones will help reporting and troubleshooting ASAA Level 1 Course ASAA 2014 Slide 9 105 ASAA Level 1 Course ASAA 2014 9 35 Prepare For System Installation Partitions lf separate areas need to be controlled individually partitions or additional panels may need to be added Ex maid or guest rooms separate areas of businesses ASAA Level 1 Course ASAA 2014 Slide 9 106 Calculate Power Requirements e Check manuals for power amps used by each device e Remember to use a common scale Convert everything to amps or milliamps e Remember the keypad s the audible device s motion and glass break sensors e Add up all devices to find your total requirements ASAA Level 1 Course ASAA 201
71. e ASAA 2014 Wiring Service Loops e Allow enough cable after you make your connections to Remove the device for service or adjustment Replace it with a similar device Eliminate any strain on the cable and conneciors ASAA Level 1 Course ASAA 2014 Slide 11 7 Residential Cabling Distribution Find areas for splice boxes that will be accessible for service Closets Aitics Crawl Spaces Basements Utility rooms ASAA Level 1 Course ASAA 2014 Slide 11 8 Commercial Cabling Distribution e Find areas for splice boxes that will be accessible for service Closets Drop Ceilings Crawl Spaces Basements Utility rooms Phone closets Computer rooms ASAA Level 1 Course ASAA 2014 Slide 11 9 ASAA Level 1 Course ASAA 2014 Wiring Home Run vs Connection Box e Home run wiring saves on splicing isolates each device with its own wire e Splice box wiring allow consolidation of runs and provide intermediate test points ASAA Level 1 Course ASAA 2014 Slide 11 10 Splicing e Splicing is a critical part of the job e Proper connection of wiring avoids service calls and false alarms e Use Solder and tape Solder and crimp Crimp with proper connector amp tools Terminal or barrier strips or punch blocks ASAA Level 1 Course ASAA 2014 Slide 11 11 Supervision e Connect to allow supervision of devices e
72. e conductor More flexible Less likely to break when nicked or bent ASAA Level 1 Course ASAA 2014 Slide 9 129 ASAA Level 1 Course ASAA 2014 9 43 Prepare For System Installation Shielded An overall metallic covering over the conductors More costly Much more immune to RFI amp EMI Shield must be connected to a ground source to work typically at one end only A must if required by manufacturer s installation instructions ASAA Level 1 Course ASAA 2014 Slide 9 130 Jacketed An overall protective covering for two or more conductors Adds a second insulation layer Takes the abuse of installation instead of the conductor insulation Helps prevent ground faults and short circuits Provides additional tensile strength to the cable ASAA Level 1 Course ASAA 2014 Slide 9 131 Twisted e Each pair of conductors within the same jacket are twisted independently from other conductors e Greatly reduces EMI and induction e Greatly reduces induction between pairs within the same cable ASAA Level 1 Course ASAA 2014 Slide 9 132 ASAA Level 1 Course ASAA 2014 9 44 Prepare For System Installation Impedance A wire specification applying primarily to coax cables Typically 75Q for CCTV and LAN wiring Can affect picture quality Can affect data reliability if incorrect ASAA Level 1 Course ASAA 2014 Slide 9 133 Radio Frequency Interference Comes from
73. e or out ASAA Level 1 Course ASAA 2014 Slide 13 4 Programming Methods Via control or keypad Via special programmer Via notebook or handheld computer Via a modem Via the internet ASAA Level 1 Course ASAA 2014 Slide 13 5 Avoid False Alarms e Notify your monitoring center BEFORE you change a program e Program changes may send accidental signals ASAA Level 1 Course ASAA 2014 Slide 13 6 ASAA Level 1 Course ASAA 2014 13 2 Configure Program Notify Occupants Let all occupants know when your program changes might result in trouble buzzers or alarm sounds ASAA Level 1 Course ASAA 2014 Slide 13 7 Check Integration The changes you make on one control device may impact another Doors may lock unlock or close Elevators may be recalled HVAC may be effected Read the Directions ASAA Level 1 Course ASAA 2014 Slide 13 8 Learn the Options e Familiarize yourself with the options for each step of the program e Make sure that a change in one step of your program will not impact another area of the program Read the Directions ASAA Level 1 Course ASAA 2014 Slide 13 9 ASAA Level 1 Course ASAA 2014 13 3 Configure Program Install or enter control programs e Gather needed information Device locations amp descriptions dentification or account number assigned to the system Special requirements 24 hour zones long
74. el 1 Course ASAA 2014 1 6 Industry Overview Applications of Burglary Sensors Point Used to sense around specific objects Trap Located in expected traffic area Space Sense entire area or room Perimeter Sense penetration of outer barrier of area ASAA Level 1Course ASAA 2014 Slide 1 19 Standard Contacts Used on doors and windows Switch placed on frame Magnet placed on door or window Separation generates alarm Available in surface or flush mount e Different gaps available e Built in transmitters ASAA Level 1Course ASAA 2014 Slide 1 20 Balanced Contact e Used to prevent tampering e Alarm caused by Separation between switch and magnet Addition of another magnet g rar ASAA Level 1Course ASAA 2014 Slide 1 21 ASAA Level 1 Course ASAA 2014 Industry Overview Mechanical Switch e Used on doors windows and cabinet doors e Plunger held in when door or window is closed ASAA Level 1Course ASAA 2014 Slide 1 22 Acoustic Glassbreak Sensor e Listen for sound of glass breaking e Mount on ceiling or wall ASAA Level 1Course ASAA 2014 Slide 1 23 Shock Glassbreak Sensor e Mounts on glass e Senses vibration or shock from glass break ASAA Level 1Course ASAA 2014 Slide 1 24 ASAA Level 1 Course ASAA 2014 Industry Overview Acoustic Shock Glassbreak Sensor e Listens for Sound of glass
75. entry and exit paths etc e Decide on options ASAA Level 1 Course ASAA 2014 Slide 13 10 save Before Updating e When you update an existing program make sure you have a copy of the most up to date program BEFORE you make changes e Remember that if you upload or download a program it will probably replace the existing copy of the program ASAA Level 1 Course ASAA 2014 Slide 13 11 Install or enter control programs e Record needed information Use templates or programming sheets e Enter the program e Save the program e Make notes to help those who come after you ASAA Level 1 Course ASAA 2014 Slide 13 12 ASAA Level 1 Course ASAA 2014 13 4 Configure Program Create Program Library You can save time and avoid mistakes by creating program libraries for common situations Small Home Larger Home Commercial Etc ASAA Level 1 Course ASAA 2014 Slide 13 13 Zone Types e How each zone will react to open short and normal conditions in the armed away stay and disarmed modes ASAA Level 1 Course ASAA 2014 Slide 13 14 Zone Types 24 Hour On regardless of arm disarm status Initiates alarm immediately when tripped Examples e Hold up e Ambush e Emergency e Fire ASAA Level 1 Course ASAA 2014 Slide 13 15 ASAA Level 1 Course ASAA 2014 13 5 Configure Program Zone Types Delay or Entry Exit When vi
76. er the sensor has been tuned can cause detection inadequacy of the sensor e Proper placement calibration and testing are required to avoid false alarms ASAA Level 1 Course ASAA 2014 Slide 9 46 Testing Glassbreak Detectors Follow manufacturer s instructions Use manufacturer s test device simulates the sound of breaking glass Make sure to test from each window that the detector is expected to trip Make sure that curtains blinds and other window coverings are in their normal position when testing Make sure that device trips control and sends signal to the monitoring station ASAA Level 1 Course ASAA 2014 Slide 9 47 SErFrFD Arkansas Security Alarm Association ASAA fl Arkansas Level 1 fu assoc Section 9 3 Finalize sensors Outdoor Sensors ASAA Level 1 Course ASAA 2014 Slide 9 48 ASAA Level 1 Course ASAA 2014 9 16 Prepare For System Installation Considerations for Outdoor Sensors Presence of grass or vegetation Possibility of leaf accumulation Possibility of movement of branches Likelinood of snow accumulation Possibility of fog mist or dust Occurrence of lightning Check manufacturer s recommendations ASAA Level 1 Course ASAA 2014 Slide 9 49 Testing Outdoor Sensors Follow manufacturer s instructions e Make sure that device trips control and sends signal to the monitoring station ASAA Level 1 Course ASAA 2014 Slide 9 50 Arkansas Secu
77. es on February 3 2011 IP Version 6 uses 128 bit addressing Creates 3 4x1038 addresses IPv6 addresses are represented as eight groups of four hexadecimal digits separated by colons for example 2014 0bd8 85a3 1041 8080 8a2a 0370 7443 ASAA Level 1 Course ASAA 2014 Slide 12 49 IPv6 e Most ISPs support both IPv4 and IPv6 e Security products manufacturers typically still only support IPv4 e Pv4 and IPv6 should both be supported for many years ASAA Level 1 Course ASAA 2014 Slide 12 50 Arkansas Security Alarm Association Central Station Course Chapter 12 4 ASAA Level 1 Course ASAA 2014 Slide 12 51 ASAA Level 1 Course ASAA 2014 12 17 Communications Radio Communicators e Unlike digital communicators internet communicators and cellular communicators radio communicators do NOT involve a third party phone or company for service Radio systems are generally maintained by the alarm company ASAA Level 1 Course ASAA 2014 Slide 1 2 52 Radio Frequency e The Federal Communication Commission FCC has set aside W Fr radio frequencies for use in alarm Ml communications Frequency allocation may be viewed al www fec gov oet spectrum table fectable pat ASAA Level 1 Course ASAA 2014 Slide 1 2 53 Radio Frequency The Federal Communication Commission FCC limits the power of the radio communicators to two watts AM LR Limiting the power of t
78. etworking IP Address e Internet Protocol address e A unique number that devices use in order to identify and communicate with each other on a network e Used to route messages ASAA Level 1 Course ASAA 2014 Slide 7 22 IP Address Format 32 bit numeric address written as four numbers separated by periods Each number can be zero to 255 Example 67 160 10 240 Think of it as your street address or internet teleohone number ASAA Level 1 Course ASAA 2014 Slide 7 23 Assigning IP Addresses On an isolated network you can assign IP addresses at random as long as each one is unique Connecting to the Internet requires using registered IP addresses to avoid duplicates e Street address registered with Post Office So you get mail ASAA Level 1 Course ASAA 2014 Slide 7204 ASAA Level 1 Course ASAA 2014 7 8 Computers amp Networking Subnet e Allows you to break down a single large network into smaller ones e Allows a single site to have a number of local area networks e Like an apartment building with single address but several apartment numbers or a phone system with extensions ASAA Level 1 Course ASAA 2014 Slide 7 25 Static or Dynamic Address Static Address is assigned and remains until changed Dynamic Address is assigned each time the computer or modem connects ASAA Level 1 Course ASAA 2014 Slide 7 26 DHCP e Dynamic Host Config
79. extend ladder while in use e If you have a fear of heights don t climb a ladder ASAA Level 1 Course ASAA 2014 Slide 4 14 Electrical e Render equipment or circuits inoperative while work is performed e Attach tags at all points where such equipment or circuits can be energized e Place tags to identify plainly the equipment or circuits being worked on ASAA Level 1 Course ASAA 2014 Slide 4 15 ASAA Level 1 Course ASAA 2014 4 5 Safety Disconnect the Power First e Turn off the breakers on any equipment you are working on Don t work on high voltage circuits Cover open circuit panel boxes Verify conduits prior to running metallic fish tapes ASAA Level 1 Course ASAA 2014 Slide 4 16 250mA Cardiac Arrest e 1 4th of an Ampere with sufficient voltage to push Z it through you is deadly e 120VAC is plenty sufficient ASAA Level 1 Course ASAA 2014 Slide 4 17 Grounding NEC Article 250 describes proper grounding techniques e Minimum 14AWG to panel e Minimum 6AWG to grid bonding e Should be the first wire connected in the panel Transients spikes and surges have no place to go if there is no ground wire ASAA Level 1 Course ASAA 2014 Slide 4 18 ASAA Level 1 Course ASAA 2014 4 6 Safety High Voltage gt 30Volts e NEC describes high voltage as being over 30 volts e Anything over this requires an electricians license e
80. he is employed by a licensee ASAA Level 1 Course ASAA 2014 Slide 5 29 Possible Disciplinary Actions e Board may revoke suspend reprimand deny registration license or renewal or fine up to 1000 for each violation ASAA Level 1 Course ASAA 2014 Slide 5 30 ASAA Level 1 Course ASAA 2014 5 10 Law Standards amp Codes Grounds for Disciplinary Action Made a material misstatement in the application for or renewal of a license _ registration or security officer commission Violation of this act or any Board rule Conviction of a felony a Class A misdemeanor a crime involving an act of violence or a crime involving moral turpitude Practiced fraud deceit or misrepresentation Demonstrated incompetence or _ untrustworthiness in his or her actions ASAA Level 1 Course ASAA 2014 Slide 5 31 Penalties e Any person who violates any provision of this chapter is guilty of a Class A misdemeanor Any person who violates any provision of this chapter within one 1 year of a previous violation is guilty of a Class D felony e No person shall threaten intimidate or attempt to unlawfully influence any member of the Arkansas Board of Private Investigators and Private Security Agencies created by 17 40 201 while the board member is engaged in the duties of the board Violations of this subsection shall constitute Class A misdemeanors ASAA Level 1 Course ASAA 2014 Slide 5 32 Minimum S
81. he transmitter also limits the range of the radio signal Exceptions may be made ASAA Level 1 Course ASAA 2014 Slide 12 54 ASAA Level 1 Course ASAA 2014 12 18 Communications One way Radio Communicators e Digital Alarm Radio Transmitters DART communicate without receiving any acknowledgement from the Digital Alarm Radio Receiver DARR e Multiple transmissions are communicated in attempt to ensure that at least one transmission is received ASAA Level 1 Course ASAA 2014 Slide 1 2 55 Repeaters Mount Rightintheway TEE Joe Customer Central Station ASAA Level 1 Course ASAA 2014 Slide 1 2 56 Two way Radio Communicators e Digital Alarm Radio Transmitters DART communicate and receive an acknowledgement from the Digital Alarm Radio Receiver DARR e If the signal is not received the transmitter re transmits the signal again ASAA Level 1 Course ASAA 2014 Slide 12 57 ASAA Level 1 Course ASAA 2014 12 19 Communications Two way communicator Mount Rightintheway imge Joo Customer Central Station ASAA Level 1 Course ASAA 2014 Slide 12 58 Transceiver e A device capable of sending and receiving signals Transceiver ASAA Level 1 Course ASAA 2014 Slide 12 59 Two way Radio Network Central Station ASAA Level 1 Course ASAA 2014 Slide 12 60 ASAA Level 1 Course ASAA 2014 12 20 Communications Radio
82. ide 7 14 Cable Modem e Modulates a data signal over cable television infrastructure e Cable modems are primarily used to deliver broadband Internet access taking advantage of unused bandwidth on a cable television network ASAA Level 1 Course ASAA 2014 Slide 7 15 ASAA Level 1 Course ASAA 2014 1 5 Computers amp Networking Router vs Switch e Router acts as a junction between two networks to transfer data packets among them e Switch that connects devices to form a Local Area Network LAN e Router is the intersection to connect to a street Switch is the street each house has a fixed address ASAA Level 1 Course ASAA 2014 Slide 7 16 Firewall e Program or hardware device that filters the information coming through the Internet connection into your private network or computer system e If an incoming packet of information is flagged by the filters it is not allowed through ASAA Level 1 Course ASAA 2014 Slide 7 17 Firewall Methods e Firewalls use one or more of three methods to control traffic flowing in and out of the network Packet filtering Packets small chunks of data are analyzed against a set of filters Packets that make it through the filters are sent to the requesting system and all others are discarded Proxy service Information from the Internet is retrieved by the firewall and then sent to the requesting system and vice versa Stateful inspection Co
83. ilation Likelihood of vibration induced by wind traffic pumps etc Types of surfaces finishes and their ability to absorb and reflect ASAA Level 1 Course ASAA 2014 Slide 9 25 Sensor Location Considerations Positioning to ensure proper operation maximum coverage minimal blockage Proximity of radiant or convective heating appliances Proximity of air supply diffuser vents or air extract grills Possibility of normal human activity impacting the sensor ASAA Level 1 Course ASAA 2014 Slide 9 26 Class Exercise What are some common mistakes when locating Passive Infrared PIR sensors ASAA Level 1 Course ASAA 2014 Slide 9 27 ASAA Level 1 Course ASAA 2014 Prepare For System Installation PIR Location Considerations e Avoid heating devices that will cause rapid temperature increase e Avoid applications where the sensor pattern cannot terminate on a flat surface e Avoid areas that will frequently be occupied by people or animals while system is armed ASAA Level 1 Course ASAA 2014 Slide 9 28 PIR Location Considerations e Mount on a stable wall or ceiling to avoid alarms caused by vibration e Avoid directing at a window heat source or reflected heat source e PIRs react to crosswalk not walking toward and away from the unit ASAA Level 1 Course ASAA 2014 Slide 9 29 Infrared Image of a Home 126 94 F EX ES Sl l aul F 31 48
84. ings e Structural Drawings Engineering of building e Electrical Drawings Power lighting alarm and communications e Mechanical Drawings Plumbing heating air conditioning ASAA Level 1 Course ASAA 2014 Slide 3 3 ASAA Level 1 ASAA 2014 Building Construction Construction Documents Specifications Detail description of job requirements Diagrams Detailed drawings of specific projects Schedules Lists of materials to be used on the job Shop Drawings Detailed drawings of how a device or component will be installed ASAA Level 1 Course ASAA 2014 Slide 3 4 Home Styles a ee ae fare T Pei j gl bi L kd 3 m m aoe Cape Cod Colonial Contemporary Craftsman European Southern Victorian ASAA Level 1 Course ASAA 2014 Slide 3 5 French Doors L Wood fiberglass or Overhead or Garage Doors Pet Doors composite Entry Doors ASAA Level 1 Course ASAA 2014 Slide 3 6 ASAA Level 1 ASAA 2014 Building Construction Types of Windows Fixed Pane Casement ASAA Level 1 Course ASAA 2014 Double Hung Single Hung Slide 3 7 Common Insulation Methods Blanket Loose fill Poured in ASAA Level 1 Course ASAA 2014 Rigid Board Foamed in place Slide 3 8 Proper Fasteners Hex Bolt Eye Bolt m lt 5 Flat Washer C2 Finish Washer gt Lock Washer S ASAA Level 1 Course ASAA 2014 ASAA
85. ional Electrical Code e Manufacturer s instructions for each device ASAA Level 1 Course ASAA 2014 Slide 9 118 Commercial Wiring Paths Telecom data closets spaces can provide a path between levels Drop ceilings Raised floors Interior walls are often hollow ASAA Level 1 Course ASAA 2014 Slide 9 119 Residential Wiring Paths Closets can provide a path between levels Attics Unfinished basements Crawl spaces Interior walls are often hollow Under carpet Behind molding Drop ceilings Area around return vents or plumbing chases ASAA Level 1 Course ASAA 2014 Slide 9 120 ASAA Level 1 Course ASAA 2014 9 40 Prepare For System Installation Unacceptable Paths Elevator shafts Inside vents Attached to hot water pipes Attached to sprinkler pipes Attached to gas pipes ASAA Level 1 Course ASAA 2014 Slide 9 121 Protecting Wiring Exposed surface wiring can be protected Wiremold ASAA Level 1 Course ASAA 2014 Slide 9 122 Splices amp Connections e Solid Connections are Critical Punch down blocks Terminal strips Crimp type solderless connections Wirenuts Soldering ASAA Level 1 Course ASAA 2014 Slide 9 123 ASAA Level 1 Course ASAA 2014 9 41 Prepare For System Installation Wire Types e Wire varies by Conductor size AWG Type of insulation or jacket Solid or Stranded Shielded or not Type of
86. istered employees or less e Class F M Monitoring only for company with 5 registered employees or less ASAA Level 1 Course ASAA 2014 Slide 5 20 Who Is Covered e Alarm Systems Company e Alarm Systems Agent e Alarm Systems Monitor e Alarm Systems Technician e Alarm Systems Apprentice ASAA Level 1 Course ASAA 2014 Slide 5 21 ASAA Level 1 Course ASAA 2014 Law Standards amp Codes Alarm Systems Company Any person firm association or corporation that for a fee or other valuable consideration installs services sells on site performs a survey of the premises to be protected monitors or responds to electrical electronic or mechanical alarm signal devices burglar alarms television cameras or still cameras used to manually or automatically signal or detect burglary fire breaking or entering shoplifting pilferage theft hold up or other illegal or unauthorized activity ASAA Level 1 Course ASAA 2014 Slide 5 22 Alarm Systems Agent Any individual employed by an alarm systems company who sells on site performs a survey of the premises to be protected or responds to alarm signal devices burglar alarms or cameras ASAA Level 1 Course ASAA 2014 Slide 5 23 Alarm Systems Monitor Any individual employed by an alarm systems company who monitors or responds ASAA Level 1 Course ASAA 2014 Slide 5 24 ASAA Level 1 Course ASAA 2014 5 8 Law S
87. it Use a sharp bit Tighten the chuck Let the drill do the work Avoid pressure Use both hands ASAA Level 1 Course ASAA 2014 Slide 8 5 Fish Tapes Use fiberglass tapes when possible Know what is on the other end Pull a pull line first for multiple bends or cables Use gloves or grip tools when pulling the tape back to you ASAA Level 1 Course ASAA 2014 Slide 8 6 ASAA Level 1 Course ASAA 2014 Tools Pull Rods e Use fiberglass rods when possible e Know what is on the other end ASAA Level 1 Course ASAA 2014 Slide 8 7 Connection Tools e Discard worn blades on punch tools e Insulate metal blades when working on live lines e Let the tool do the work do not use excess pressure ASAA Level 1 Course ASAA 2014 Staple Gun e Useful to fasten cable Avoid tight fit 47 around cable iy Mi ASAA Level 1 Course ASAA 2014 ASAA Level 1 Course ASAA 2014 4p D EA Slide 8 8 Slide 8 9 8 3 Tools Digital vs Analog Meters e Digital is much more durable and forgiving e Analog is best for detecting swingers ASAA Level 1 Course ASAA 2014 Slide 8 10 Test Equipment e Set to measure what you want to measure volts amps ohms e Check the range setting to make sure you will not exceed it e Power down when not in use ASAA Level 1 Course ASAA 2014 Slide 8 11 Phone Test Equipment Modular phone line
88. l 1 Course ASAA 2014 Computer based hard drive issues More user training Slide 9 97 Recording e Network Video Recorder NVR Computer based recorder that holds video and or audio files on a hard drive Cameras microphones tie to same network that NVR is tied to Advantages Disadvantages Inexpensive Easy to operate Easy to search for archived data Networkable ASAA Level 1 Course ASAA 2014 Computer based hard drive issues Dependant on network More user training Slide 9 98 Archiving e How long does the customer want to be able to view past events e For VCRs ASAA Level 1 Course ASAA 2014 Slide 9 99 ASAA Level 1 Course ASAA 2014 9 33 Prepare For System Installation Archiving e For Digital Video Recorders DVR and Network Video Recorders NVR length is based on resolution of each image and ability to record based on pixel change e Check with manufacturer for file size ASAA Level 1 Course ASAA 2014 Slide 9 100 g Arkansas Security Alarm Association rf ASAA Arkansas Level 1 2 ks E PAT e Da e oe Mr A Section 9 4 Select amp Locate Control ASAA Level 1 Course ASAA 2014 Slide 9 101 Selecting the Control Number of sensors Number of sensor locations Types of sensors Need for partitions Power requirements Ability to get wires to each sensor ASAA Level 1 Course ASAA 2014 Sli
89. l generated by the manual activation of a device intended to signal a life threatening or emergency situation requiring law enforcement response Proper Response Attempt to reach a responsible party at the alarm site If that contact fails call requesting public safety dispatch ASAA Level 1Course ASAA 2014 Slide 1 61 Types of Alarm Signals Ambush or Duress Alarm silent signal generated by the entry of a designated code into an arming station in order to signal that the alarm user is being forced to turn off the system and requires law enforcement response Proper Response Call requesting public safety dispatch then attempt to verify the validity of the signal ASAA Level 1Course ASAA 2014 Slide 1 62 Types of Alarm Signals e Burglar Alarm Usually audible signal indicating a burglary or break in Proper Response Attempt to reach a responsible party at the alarm site If that contact fails call a different phone number usually the cell phone of a responsible party in an attempt to verify the validity of the alarm signal prior to requesting public safety dispatch Enhanced Call Verification or ECV ASAA Level 1Course ASAA 2014 Slide 1 63 ASAA Level 1 Course ASAA 2014 1 21 Industry Overview Other Types of Signals e Responsible party should be contacted Public Safety should not be dispatched Trouble A signal indicative of a fault in a monitored circuit
90. lete a job plan ASAA Level 1 Course ASAA 2014 Slide 9 145 ASAA Level 1 Course ASAA 2014 9 49 Wireless Systems 4 Arkansas Security Alarm Association ASAA i Arkansas Level 1 as S hy en a ila M Anse Wireless Systems Chapter 10 ASAA Level 1 Course ASAA 2014 Slide 10 1 Wireless Systems e Typically refers to initiating devices communicating to the control panel via radio frequencies ASAA Level 1 Course ASAA 2014 Slide 10 2 Arkansas Security Alarm Association Arkansas Level 1 Section 10 1 Wireless Alarm Components ASAA Level 1 Course ASAA 2014 Slide 10 3 ASAA Level 1 Course ASAA 2014 10 1 Wireless Systems When Should Use Wireless Transceivers When a wired connection is not an option When the cost of pulling wire is equal to or more than the cost of the required transmitting and receiving equipment May allow the job to be completed with less labor to offset the cost of additional equipment Some systems allow you to use whichever method is most cost effective on the same system ASAA Level 1 Course ASAA 2014 Slide 10 4 Typical Range Depends on the construction of the building and the equipment used Most manufacturers cite a typical outdoor line of sight range of up to 1000 feet and a range inside the building from 300 to 500 feet Because the RF signals will penetrate wood concrete and stone but not metal the ra
91. letter e List the number and a description of the wires location and use ASAA Level 1 Course ASAA 2014 Slide 11 50 Class Exercise What was your most challenging site to runa wire and how did you solve it ASAA Level 1 Course ASAA 2014 Slide 11 51 ASAA Level 1 Course ASAA 2014 11 17 Wiring ce SS Arkansas Security Alarm Association ASAA rI Arkansas Level 1 ges NE eel ot Aer Fy fe EFi jTi L Section 11 3 Install Components amp Other Systems ASAA Level 1 Course ASAA 2014 Slide 11 52 Assemble Components e The job will go faster and better if you Arrange all your components in a convenient location Assemble all components that can be pre assembled ASAA Level 1 Course ASAA 2014 Slide 11 53 Mount Components e Read the instructions for location advice e Remember to use a fastener to match the surface you are mounting to ASAA Level 1 Course ASAA 2014 Slide 11 54 ASAA Level 1 Course ASAA 2014 11 18 Wiring Mount Components e Use a level to verify alignment e Align visible devices with other devices e Verify that you will have clearance to open or service the device ASAA Level 1 Course ASAA 2014 Slide 11 55 Mounting Recessed Door Contacts Drill your hole through the top jamb of the door e Close and latch the door e Tap firmly on the drywall above the door e Open the door slowly The debris that fell ou
92. lla 3 X 1 Modem lle ASAA Level 1 Course ASAA 2014 Slide 12 19 Communication Format Contact I D Uses DTMF touch tones Includes a four digit account number one digit event code three digit event identifier two digit area three digit zone user number j Example 1234 E 134 01 001 and 1234 R 134 01 001 Where 1234 Account number E or R Alarm or Restore 134 Delay perimeter zone 01 Area number 001 Zone number ASAA Level 1 Course ASAA 2014 Slide 12 20 Communication Format SIA Uses binary frequency shift keying BFSK Format may also include a number 1 3 8 20 that represents how many signals are sent during each phone call Examples FA1 BA03 OP006 1 Includes Four digit account number Event FA Fire Alarm BA Burglary Alarm OP Opening Zone User Number and may include an area partition ASAA Level 1 Course ASAA 2014 Slide 12 21 ASAA Level 1 Course ASAA 2014 12 7 Communications Communication Format Modem Illa and Modem lle Formats that are proprietary to Bosch formerly Radionics and Detection System panels Four to ten digit account number one digit identifier three digit user zone number point text Examples 1234 A 001 Alarm Zone 1 Back Door 1234 R 001 Restore Zone 1 Back Door 1234 N D25 Test Signal ASAA Level 1 Course ASAA 2014 Slide 15 52 Communication Format DMP Uses Synchronous Data Link Con
93. m system May have a panic feature ASAA Level 1Course ASAA 2014 Slide 1 46 Keyswitches e High security key used to arm turn on and disarm turn off the system e A red light is normally used to indicate if the system is armed ASAA Level 1Course ASAA 2014 Slide 1 47 Smart Phone Apps Control of security system and home control via a smart phone or tablet application ASAA Level 1Course ASAA 2014 Slide 1 48 ASAA Level 1 Course ASAA 2014 Industry Overview Control Panels Controls the system Activate annunciators Contacts the Monitoring Station Powers the system and devices ASAA Level 1Course ASAA 2014 Wireless e Alarm signals from small radio transmitters to a receiver ASAA Level 1Course ASAA 2014 Wired Systems e Uses wires between sensors and the control panel ASAA Level 1Course ASAA 2014 ASAA Level 1 Course ASAA 2014 Slide 1 49 Slide 1 50 Slide 1 51 Industry Overview Zones or Point ID e Zones Sensors are divided into groups by Type of signal Burglar Fire Holdup Type of device Contact Motion etc Location East west bedroom living room etc e Point ID Each Sensor is identified addressable or polling loop ASAA Level 1Course ASAA 2014 Slide 1 52 AC Power Source e Use a dedicated main branch when possible e Avoid ground fault interrupted circuits e Transformer sh
94. mateur radios CBs and radio and television stations e Can interfere with data transmissions e Can Block Radio signals ASAA Level 1 Course ASAA 2014 Slide 6 30 ASAA Level 1 Course ASAA 2014 6 10 General Electricity amp Electronics Resistor e Provides a specific amount of resistance e Used to Control Current e Resistor values can be determined by using an Ohm meter or by reading the color bands ASAA Level 1 Course ASAA 2014 Slide 6 31 Read the Resistor Color Code Begin with the band closest to the end of the resistor 15 Value this is the first digit of the resistance In the example the first band is brown and the color table lists brown as 1 so our first digit 1 The second band is black so it equals 0 The final band is the multiplier which is red That makes the multiplier 102 or 00 The resistor value would be 1 000 1K Ohms For manete iat Falue IIl Jnd Falue F7 aid dire multiplier DO fer rare by IF Es Ia Imd Muhi ipis Value Value Plier i w dos or Dates 1 000 Tolerance Band brown 1 red 2 gold 5 silver 10 no color 20 ASAA Level 1 Course ASAA 2014 Slide 6 32 Color code X 1 Black 0 Green 5 X00 000 10 Brown 1 X0 10 Blue X000 000 10 Red 2 X00 102 Violet X0 000 000 107 6 7 Orange 3 Gray 8 X00 000 000 108 9 White X 000 000 000 10 Tolerance Band gold 5 no color 20
95. mpares certain key parts of the packet to a database of trusted information Information traveling from inside the firewall to the outside is monitored for specific defining characteristics then incoming information is compared to these characteristics If the comparison yields a reasonable match the information is allowed through Otherwise it is discarded ASAA Level 1 Course ASAA 2014 Slide 7 18 ASAA Level 1 Course ASAA 2014 Computers amp Networking Firewalls Can Block Specific IP Address e g 216 27 61 137 Specific Domain Name e g www alarm org Specific Protocols e g http ip smtp Specific Port numbers e g 80 21 Specific Words ASAA Level 1 Course ASAA 2014 Slide 7 19 Getting thru the Firewall e Add your IP Address Domain Name Protocols Port numbers or Words to the approved list e Or Remove it from the bad list e List may be at the firewall or on the internet or both ASAA Level 1 Course ASAA 2014 Slide 7 20 Internet Service Provider ISP e Business or organization that offers users access to the Internet and related services e Provide services such as Internet transit domain name registration and hosting dial up access leased line access and colocation e Internet hosting services run servers provide managed hosting and include the Internet connection ASAA Level 1 Course ASAA 2014 Slide 7 21 ASAA Level 1 Course ASAA 2014 7 7 Computers amp N
96. n a circuit is closed current open current will flow will not flow ASAA Level 1 Course ASAA 2014 Slide 6 6 ASAA Level 1 Course ASAA 2014 6 2 General Electricity amp Electronics Circuit Symbols Passover Without Connecting Connection ASAA Level 1 Course ASAA 2014 Slide 6 7 Power Source Resistor Types of Circuits Series Parallel Series Parallel or Combination ASAA Level 1 Course ASAA 2014 Slide 6 8 Types of Circuits Most commonly find Burglary circuits Zones Series Robbery circuits Parallel Fire circuits zones Parallel Supervisory circuits Parallel Power auxiliary and all other Parallel Annunciation Parallel ASAA Level 1 Course ASAA 2014 Slide 6 9 ASAA Level 1 Course ASAA 2014 General Electricity amp Electronics Measuring Electricity e Voltage Motivation Force Pressure Measured on Volts V Symbol in equation is E e Current How much Measured in Amps A Symbol in equation is I e Resistance Obstacles Measured in Ohms Q Symbol in equations R ASAA Level 1 Course ASAA 2014 Slide 6 10 Sources of Resistance e Anything that causes electrons to slow down smaller wire longer wire lengths splices More components ASAA Level 1 Course ASAA 2014 Slide 6 11 Ohm s Law e A mathematics equation that sum
97. n store an electrical charge ASAA Level 1 Course ASAA 2014 Slide 6 38 Diode a Semiconductor Equivalent to an electron check valve Allows current to flow in only one direction Can be used to rectify convert A C to D C ASAA Level 1 Course ASAA 2014 Slide 6 39 ASAA Level 1 Course ASAA 2014 6 13 General Electricity amp Electronics Transistor a Semiconductor Can be used as an electrical switch Can be used to amplify a signal ASAA Level 1 Course ASAA 2014 Slide 6 40 Relay e Is an electro mechanical switch e Can be used to electrically isolate circuits e Coil is rated at a certain voltage e Contacts are rated at a certain amperage ASAA Level 1 Course ASAA 2014 Slide 6 41 Switches Single Pole e Used to Single Throw Make and SPST Break a Single Pole circuit Double Throw SPDT on Double Pole o eH Doubla Throw o DPDT Li ASAA Level 1 Course ASAA 2014 Slide 6 42 ASAA Level 1 Course ASAA 2014 6 14 General Electricity amp Electronics Fuses and Circuit Breakers e Interrupts circuit when amperage goes over a certain level e Protects wiring and devices ASAA Level 1 Course ASAA 2014 Slide 6 43 Surge Protection e Transorbs Gas Tube MOV s e Arrest voltage spikes e Are rated in volts and joules similar to Watts e Shunt surges and spikes to ground
98. nge will vary from building to building and perhaps within the building ASAA Level 1 Course ASAA 2014 Slide 10 5 How Can Be Sure the Equipment Is Going To Work e Temporarily install the equipment you will use is the most effective way to know for sure e Testing after the building construction is completed ASAA Level 1 Course ASAA 2014 Slide 10 6 ASAA Level 1 Course ASAA 2014 10 2 Wireless Systems How Do Systems Vary e Systems use a variety of antennas to focus the signals and most use either the 900 Mhz or 2 4 Ghz frequencies to communicate e Because both of these frequency ranges are used by other devices some manufacturers use spread spectrum technology to reduce interference and also reduce the chance of illegal monitoring ASAA Level 1 Course ASAA 2014 Slide 10 7 Spread Spectrum e Form of wireless communications in which the frequency of the transmitted signal is deliberately varied to provide greater bandwidth and also reduces the impact of interference ASAA Level 1 Course ASAA 2014 Slide 10 8 Signal Blocking TRANSMITTER TRANSMITTER cd RECEIVER B SIDE VIEW ASAA Level 1 Course ASAA 2014 Slide 10 9 ASAA Level 1 Course ASAA 2014 10 3 Wireless Systems RFI Radio Frequency Interference e Signals from amateur radios CBs and radio and television stations e Can interfere with data transmissions e Can Block Radio signals
99. not be recorded copied or used in any manner without the expressed written permission of the Arkansas Security Alarm Association ASAA Level 1Course ASAA 2014 Slide 0 11 Disclaimers e Specific manufacturers and products mentioned in this course are intended as examples only and are not to be construed as endorsements All codes declare that all manufacturers instructions must also be followed to be in compliance ASAA Level 1Course ASAA 2014 Slide 0 12 ASAA Level 1 Course ASAA 2014 Introduction ASAA Level 1Course ASAA 2014 Slide 0 13 First Impressions Video Video produced by the Alarm Association of Florida in the early 1980s to show the importance of professionalism Show movie ASAA Level 1Course ASAA 2014 Slide 0 14 ASAA Level 1 Course ASAA 2014 0 5 Industry Overview St SS Arkansas Security Alarm Association ASAA Arkansas Level 1 lt gt j ts S Pi a red rm mt A ay fe EFi jTi L Electronic Systems Industry Overview Chapter 1 ASAA Level 1Course ASAA 2014 Slide 1 1 Industry Terminology e Every industry has its own set of terms and words e Unsure of a term check our Glossary on the ASAA s web site at http www arkansasalarm org ASAA Level 1Course ASAA 2014 Slide 1 2 Electronic Systems e Burglar Alarm Systems e Fire Alarm Systems e Access Control Systems e CCTV e Home Theatre and Home Audio Sys
100. nt Remote programming Sensor enhancement ASAA Level 1 Course ASAA 2014 Slide 7 2 Network Uses e Monitoring over the Internet e Central Station U Monitori 2KE onitoring LES e Interconnect to other systems ASAA Level 1 Course ASAA 2014 Slide 7 3 ASAA Level 1 Course ASAA 2014 7 1 Computers amp Networking Benefits e Cross reference information Allows operators to see information based on signal Allow sensors to analyze signal vs environment e Expands options Flexibility Ability to program options for different situations ASAA Level 1 Course ASAA 2014 Slide 7 4 Benefits e Provides more information logs activity records operator directions for each zone or site e Reduces human error Displaying appropriate information reduces error Routine tasks can be automated ASAA Level 1 Course ASAA 2014 Slide 7 5 Benefits e Filter information Only required info is shown e Speeds response Communication improved Less time spent finding procedures e Increases efficiency ASAA Level 1 Course ASAA 2014 Slide 7 6 ASAA Level 1 Course ASAA 2014 Computers amp Networking Disadvantages e Complexity can add to troubleshooting time e Requires increased training to diagnose or repair programs ASAA Level 1 Course ASAA 2014 Slide 7 7 Surge Protection e Computer equipment should be protected from
101. olated allows time to reach keypad for disarming Instant If violated while system is armed initiates an alarm immediately Follower Instant if violated first follows delay if entry exit zone trips first ASAA Level 1 Course ASAA 2014 Slide 13 16 Zone Types e Smoke detector verification Upon activation control will power down restore power to device If zone trips again within time frame fire alarm is initiated If zone does not trip within time frame first trip is ignored For Smoke Detectors ONLY ASAA Level 1 Course ASAA 2014 Slide 13 17 Zone Types Day Zone Trouble when disarmed alarm when armed e g window foil tampers Chime Sounds at keypads only ASAA Level 1 Course ASAA 2014 Slide 13 18 ASAA Level 1 Course ASAA 2014 13 6 Configure Program Signal Types e How each zone will report to the monitoring station under given conditions opens shorts normal Alarm Event that requires action dispatch Supervisory System is off normal Trouble System will not work as designed Restore System or zone is back to normal condition Cancel Previous alarm signal or alarm in process is to be disregarded ASAA Level 1 Course ASAA 2014 Slide 13 19 Test and Verify Verify proper system operation after each major program change ASAA Level 1 Course ASAA 2014 Slide 13 20 Restore the System
102. ould be appropriately fastened according to code so that it cannot be accidentally unplugged ASAA Level 1Course ASAA 2014 Slide 1 53 Backup Battery Include standby power for a minimum of four hours Replace every three years or more frequently if a site experiences a high occurrence of power outages or other environmental conditions that drain the life of the battery Inspect and test every year Battery calculations must be performed on each system to ensure adequate capacity ASAA Level 1Course ASAA 2014 Slide 1 54 ASAA Level 1 Course ASAA 2014 Industry Overview Digital Communicators e Means to transmit signals to a central station e Uses customer s existing phone line The communicator seizes the customer s phone line and electronically dials the central station receiver When the receiver answers the communicator sends a message in the form of a sequence of E tones EAT Amini computer in the receiver accepts and du A acknowledges the message THE It then prints out the information for display to the operator ASAA Level 1Course ASAA 2014 Slide 1 55 Cellular e The use of stationary cellular telephone equipment to replace or supplement other means of alarm signal communication between the alarm system and the monitoring facility ASAA Level 1Course ASAA 2014 Slide 1 56 Long Range Radio e A network of radio transmitters or transceivers
103. p Alarm Systems ASAA Level 1 Course ASAA 2014 Slide 1 32 Holdup or Panic Switches e Button pressed to indicate an emergency e Fixed or wireless e Usually concealed ASAA Level 1Course ASAA 2014 Slide 1 33 ASAA Level 1 Course ASAA 2014 Industry Overview Foot Rail Kick bar e Floor mounted e Activate by foot e Locks in place till reset ASAA Level 1Course ASAA 2014 Slide 1 34 Money Clip e Alarm tripped when bill is removed e Often wire to require two clips to be activated before alarm ASAA Level 1Course ASAA 2014 Slide 1 35 Arkansas Security Alarm Association Arkansas Level 1 Section 1 3 Fire Alarm systems ASAA Level 1Course ASAA 2014 Slide 1 36 ASAA Level 1 Course ASAA 2014 Industry Overview Manual Pull Stations e Manually activated device generally used GENE to activate the I tt fire alarm FIRE FIRE wheelock PULL w DOWN iFie mn E Single Action Double Action ASAA Level 1Course ASAA 2014 Slide 1 37 Fixed Heat Detector e Triggered when temperature reaches preset limit e Self restoring or single use e Variety of temperature settings ASAA Level 1Course ASAA 2014 Slide 1 38 Rate of Rise Heat Detector e Triggers when temperature increases at preset rate e Usually self restores e Variety of temperature settings ASAA Level 1Course ASAA 2014 Slide 1 39 ASAA Level 1 Course
104. p Connectors e Use a proper tool to provide even compression on all sides of crimp connectors ASAA Level 1 Course ASAA 2014 Slide 11 20 Fiber optic ST SC connectors e Fiber optic termination and connections require special training beyond the time constraint of this course e Contact your supplier for appropriate training ASAA Level 1 Course ASAA 2014 Slide 11 21 ASAA Level 1 Course ASAA 2014 Wiring Standard 4 Pair UTP Color Codes White Blue Blue White White Orange Orange White White Green Green White White Brown Brown White An example of a wiring color code for phone lines ASAA Level 1 Course ASAA 2014 Slide 11 22 Arkansas Security Alarm Association Arkansas Level 1 Section 11 2 Wire Buildings ASAA Level 1 Course ASAA 2014 Slide 11 23 Secure Area e Secure each area prior to commencing work Use a drop cloth to avoid damage to carpet or flooring Ensure that extension cords are taped down or are not in traffic paths Use a safety cone to indicate hazards ASAA Level 1 Course ASAA 2014 Slide 11 24 ASAA Level 1 Course ASAA 2014 Wiring Kids and Animals e Keep your tools and parts in a secure area e Kids and pets may be attracted to them e Unsupervised access may lead to misplaced items or injury ASAA Level 1 Course ASAA 2014 Slide 11 25 Careful With Tools e Watch where your tool belt swings e Use
105. quency e Account Number e Communication Format e Zone Types e Signal Types ASAA Level 1 Course ASAA 2014 Slide 1214 Receiver Phone Number IP Address e The phone number or IP Address that the control panel needs to reach your central station receiver Remember fire systems have special requirements See NFPA 72 Chapter 8 ASAA Level 1 Course ASAA 2014 Slide 12 15 ASAA Level 1 Course ASAA 2014 12 5 Communications Account Number e Typically 3 6 digit number that identifies home or business e May have a receiver and line card number in front of the actual number that you program 01 05 1234 Receiver Line Card Account Number ASAA Level 1 Course ASAA 2014 Slide 12 16 Duplicate Accounts e Caution e The same line card number and account number may be used on another receiver in the same central station e Make sure you select the right phone number or IP address ASAA Level 1 Course ASAA 2014 Slide 12 17 Communication Format e The control communicator at the alarm site sends digital data to a receiver ata monitoring center e The format is like the language English French etc e The format used at the control communicator must match the format used at the receiver ASAA Level 1 Course ASAA 2014 Slide 12 18 ASAA Level 1 Course ASAA 2014 12 6 Communications Common Formats Contact D DMP SIA ITI Modem IV 4x2 Modem l
106. ra Lighting Typical Light Levels in Lux 01 New Moon 500 Typical Office 1 Full Moon 500 Libraries 5 Street Light 750 Supermarket 10 Twilight 20 000 Cloudy Day 150 Warehouse 100 000 Sunny Day ASAA Level 1 Course ASAA 2014 Slide 9 84 ASAA Level 1 Course ASAA 2014 9 28 Prepare For System Installation Resolution e AI NTSC cameras composite are limited to 525 lines of vertical resolution Only 480 lines are actually displayed e Lines are interlaced shows every other line This is called a field Two fields make up a frame ASAA Level 1 Course ASAA 2014 Slide 9 85 Fields vs Frames lines are visible l il at I JUL rt 4 ss Progressive scan has no interlacing 4 r i i imm e A a i a ASAA Level 1 Course ASAA 2014 Slide 9 86 Resolution Chart 2 ASAA Level 1 Course ASAA 2014 Slide 9 87 ASAA Level 1 Course ASAA 2014 9 29 Prepare For System Installation Resolution e There are also high definition mega pixel cameras A pixel is a dot on a computer screen It is the smallest element of data in a video image Common resolutions 720 x 480 1280 x 1024 800 x 600 1280 x 720 1024 x 768 1600 x 1200 1920 x 1080 ASAA Level 1 Course ASAA 2014 Slide 9 88 Mega pixel Camera e High definition cameras have much higher resolution tha
107. re your solution will address the problem Use common sense Use your experience Ask coworkers and supervisors Refer to manufacturer manuals websites and help lines Observe ASAA Level 1 Course ASAA 2014 Slide 14 47 Verify proper operation e Test after each fix to make sure it is really fixed e Make sure that your fix did not break something else ASAA Level 1 Course ASAA 2014 Slide 14 48 ASAA Level 1 Course ASAA 2014 14 16 Test Troubleshoot Debug Make Sure That Was The Only Problem e You may fix what you think is the problem and leave another problem uncorrected e Test the full system before you leave ASAA Level 1 Course ASAA 2014 Slide 14 49 Document Problems amp Actions Taken e Record the steps you took to fix or change the system e This avoids repeating the same steps if the problem happens again ASAA Level 1 Course ASAA 2014 Slide 14 50 Poor Troubleshooting Techniques Shotgun approach change out components until the problem goes away Curing the symptom not correcting what caused the problem in the first place Failure to replace outdated components or technology known to cause problems Failure to maintain system on a regular basis i e battery ASAA Level 1 Course ASAA 2014 Slide 14 51 ASAA Level 1 Course ASAA 2014 14 17 Test Troubleshoot Debug Problems With The Shotgun Approach e
108. reat the customer with respect they are 7 signing your check for that day ASAA Level 1 Course ASAA 2014 Slide 2 7 Sales Ethics Educate yourself Listen to your customer s needs amp desires Design to meet the customers need Inform your customer of ALL contract details Do not mislead a customer Remember One Size Does Not Fit All ASAA Level 1 Course ASAA 2014 Slide 2 8 Installer Ethics Educate yourself Be honest about system operation e Comply with laws and standards e Be safe e Work as if it is your own home or business e Make sure that the customer is comfortable with system operation after completion Make sure you leave each home or business cleaner than you found it ASAA Level 1 Course ASAA 2014 Slide 2 9 ASAA Level 1 Course ASAA 2014 2 3 Professionalism amp Ethics General Obligations e Work WITH your local Police and Fire departments e Promote the industry s integrity through your local and state associations e Work within your local community and local association to promote ethics and integrity in our industry ASAA Level 1 Course ASAA 2014 Slide 2 10 Customer Communications e Read the job documentation e Explain what you will be installing e Verify job specifications with customer e Document changes ASAA Level 1 Course ASAA 2014 Slide 2 11 Impact of False Alarms e Can lead to fines and Suspension of public safety
109. response e Can endanger responders Com e Reduces effectiveness of An system P d EF E e Adds to cost of system ASAA Level 1 Course ASAA 2014 Slide 2 12 ASAA Level 1 Course ASAA 2014 2 4 Professionalism amp Ethics False Alarm Prevention e Proper Design RESPONSIBILITY TO e Quality Equipment e Proper Installation FALSE ALARMS e Proper User Education e Verify Before Dispatch e Follow up on Each False Alarm ASAA Level 1 Course ASAA 2014 Slide 2 13 Free Video from NESA The National Electronic Security Alliance has created a video free for download to help our customers understand the impact of false alarms Download at http www nesaus org Play video Law enforcement video ASAA Level 1 Course ASAA 2014 Slide 2 14 Do Your Best e Earn reputation as a professional e Expand your opportunities e Increase your value e Gain satisfaction ASAA Level 1 Course ASAA 2014 Slide 2 15 ASAA Level 1 Course ASAA 2014 Building Construction Ee J Arkansas Security Alarm Association RASAR re ia Ar dep Arkansas Level 1 Building Construction Chapter 3 ASAA Level 1 Course ASAA 2014 Slide 3 1 Construction Materials and Methods Wood or metal framing Brick paneling plaster or drywall Paint or wallpaper Drop ceiling attic Crawl space open or finished basement ASAA Level 1 Course ASAA 2014 Slide 3 2 Construction Draw
110. rity Alarm Association Arkansas Level 1 Section 9 3 Finalize sensors Fire Sensors ASAA Level 1 Course ASAA 2014 Slide 9 51 ASAA Level 1 Course ASAA 2014 9 17 Prepare For System Installation The Fire Threat 2010 2640 Civilian Fire Deaths in US Homes Every 24 Seconds a fire department responds to a fire somewhere in the US Residential Fire occurs every 82 seconds 11 6 Billion in Property Loss Source NFPA ASAA Level 1 Course ASAA 2014 Slide 9 52 Smoke Detector Locations One outside each sleeping area One on each full level In new construction smoke alarms are also required in every sleeping room Ceiling mounted detectors shall be at least 4 inches from adjoining wall Wall mounted detectors shall be between 4 to 12 inches below the ceiling ASAA Level 1 Course ASAA 2014 Slide 9 53 Spot Type Smoke Detector Locations On the ceiling not less than 4 in from Not a sidewall to the OK near edge or if j Here On a sidewall no portion within 4 in of i ceiling and at least some portion at or above OK Here 12 in down from the ceiling to the Measurements to top of the detector Closest Edge of Text NFPA 72 5 7 3 2 1 Detector Figure NFPA 72 A 5 6 3 1 ASAA Level 1 Course ASAA 2014 Slide 9 54 ASAA Level 1 Course ASAA 2014 Prepare For System Installation Smoke Detector Locations e Not in kitchens garages spaces where temp may fall below 4
111. roduction Excellent life expectancy Excellent viewing angle with no real loss of color or contrast Recording Disadvantages Fixed resolution Thin fairly heavy amp fragile Potential for screen burn in Screen savers may compensate eGaps between pixels render a sort of screen door effect on lower resolution models eLow peak brightness Slide 9 94 e How many frames fields per second 24 frames per second Motion Pictures 16 frames per second Home Movies 60 flickers per second incandescent bulb 30 frames per second typical for audio recordings Real time ASAA Level 1 Course ASAA 2014 Recording Slide 9 95 e Video Cassette Recorder VCR Magnetic recorder which records live CCTV picture in black and white or color with sound onto a cassette containing magnetic tape Advantages Inexpensive Easy to operate ASAA Level 1 Course ASAA 2014 Disadvantages High maintenance Searching can be time consuming Tapes are limited to use s Non networkable ASAA Level 1 Course ASAA 2014 Slide 9 96 9 32 Prepare For System Installation Recording e Digital Video Recorder DVR Computer based recorder that holds video and or audio files on a hard drive Cameras microphones tie directly to DVR Advantages Disadvantages Inexpensive Easy to operate Easy to search for archived data Networkable ASAA Leve
112. rovider Verify with manufacturer of alarm panel Warn customers to check with you before they switch ASAA Level 1 Course ASAA 2014 Slide 14 41 Identify a Solution e Remember what worked before e Ask Coworkers Supervisors e Read the manuals e Use manufacturer help lines web sites e Break down the problem into smaller parts ASAA Level 1 Course ASAA 2014 Slide 14 42 ASAA Level 1 Course ASAA 2014 14 14 Test Troubleshoot Debug Keep in Mind e Components seldom just go bad Something caused it e Connections inside J boxes and attics seldom go bad depending on geographic location e Wire seldom goes bad without a cause ASAA Level 1 Course ASAA 2014 Slide 14 43 Blocked Ventilation e Make sure vents remain unblocked e Check that cooling fans operate ASAA Level 1 Course ASAA 2014 Slide 14 44 Use Process of Elimination e Mentally eliminate everything it couldn t be e Don t waste time with these parts of the system unless your updated diagnosis indicates reconsideration ASAA Level 1 Course ASAA 2014 Slide 14 45 ASAA Level 1 Course ASAA 2014 14 15 Test Troubleshoot Debug Use Common Sense e Nothing works check power supply fuse transformer or circuit breaker e If the key pad or other components are working its not auxiliary power ASAA Level 1 Course ASAA 2014 Slide 14 46 Implement the Solution e Make su
113. s measured in Watts e Symbol is P W or VA ASAA Level 1 Course ASAA 2014 Slide 6 18 ASAA Level 1 Course ASAA 2014 6 6 General Electricity amp Electronics Power Wheel The same Rule of Thumb will work with Power ASAA Level 1 Course ASAA 2014 Slide 6 19 Units of Measurement Micro u One millionth 0 000001 Milli m One thousandth 0 001 Kilo K One thousand 1000 Mega M One million 1 000 000 Giga G One billion 1 000 000 000 Tera T one trillion 1 000 000 000 000 ASAA Level 1 Course ASAA 2014 Slide 6 20 Conversions To convert from a prefix to a base unit multiply by the value related to that prefix on the previous slide To convert from a base unit to a prefix divide by the value related to that prefix on the previous slide ASAA Level 1 Course ASAA 2014 Slide 6 21 ASAA Level 1 Course ASAA 2014 6 General Electricity amp Electronics Class Exercise How do you convert from the milliamp scale to the amp scale ASAA Level 1 Course ASAA 2014 Slide 6 22 Exercise Answer We are converting from a prefix to a base unit We will multiply the amount by the value related to the prefix Answer We would multiply by 0 001 ASAA Level 1 Course ASAA 2014 Slide 6 23 Class Exercise How do you convert from the volts scale to the millivolts scale ASAA Level 1 Course ASAA
114. s relating to human conduct with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions ASAA Level 1 Course ASAA 2014 Slide 2 2 Company Standards Common sources Employee handbook Company policy On the Job Training Common Reasons to Set Standards Meet Customer Expectations Makes Troubleshooting easier It is more efficient ASAA Level 1 Course ASAA 2014 Slide 2 3 ASAA Level 1 Course ASAA 2014 Professionalism amp Ethics Company Obligations to Customer e Meet customer need Er e Comply with law pe ji e Install full system as sold e est e Ensure user understanding e Offer ongoing service and repair ASAA Level 1 Course ASAA 2014 Slide 2 4 Employee Obligations To Employer e Do your best e Promote customer satisfaction e Promote company growth e Work as a PROFESSIONAL ASAA Level 1 Course ASAA 2014 Slide 2 5 Employee Obligations to Customer e You only get one chance to make a first impression for YOU and YOUR COMPANY e Look the part dress to the level of professional that you want to be seen as e Be Prepared have everything you need ready to go ASAA Level 1 Course ASAA 2014 Slide 2 6 ASAA Level 1 Course ASAA 2014 Professionalism amp Ethics Courtesy e Good customer service attracts amp 7 retains customers el e T
115. s up the relationship between Resistance Voltage and Current e Can be used to calculate component values e Can be used to find an unknown value Must know any two variables ASAA Level 1 Course ASAA 2014 Slide 6 12 ASAA Level 1 Course ASAA 2014 General Electricity amp Electronics Ohm s Law e Can be mathematically manipulated to any of three formulas E x R Vols E R Amps R E I Ohms ASAA Level 1 Course ASAA 2014 Slide 6 13 Ohm s Law Reminder The Earth Is Round Reminder of equations to solve for unknown Rule of Thumb Place thumb over unknown value ASAA Level 1 Course ASAA 2014 Slide 6 14 Class Exercise In a circuit if voltage stays the same and resistance increases What will happen to the amperage ASAA Level 1 Course ASAA 2014 Slide 6 15 ASAA Level 1 Course ASAA 2014 6 5 General Electricity amp Electronics Exercise Answer Resistance increases doubles What happens to Amperage 1 Did it increase Decrease ASAA Level 1 Course ASAA 2014 Slide 6 16 Class Exercise In a circuit if voltage stays the same the wire shorts resistance decreases What will happen to the amperage ASAA Level 1 Course ASAA 2014 Slide 6 17 Power Watts VA e Is a value of the actual work being done by the electricity e Is found by multiplying Volts times Amps thus the VA e I
116. shoot Debug Ask e What zone s e Is it time related e Is it event related e Is it user related e Is it environment weather related ASAA Level 1 Course ASAA 2014 Slide 14 13 Ask e Have any other contractors been working in the area e Any recent remodels roof leaks etc e Keep a log to show trends and patterns ASAA Level 1 Course ASAA 2014 Slide 14 14 Detailed amp Accurate Diagnosis e This is an absolute must e Its broke or It doesn t work doesn t tell you anything e Ask who what when where amp why ASAA Level 1 Course ASAA 2014 Slide 14 15 ASAA Level 1 Course ASAA 2014 14 5 Test Troubleshoot Debug Swingers Problems that are erratic or intermittent that come and go suddenly are almost always due to bad connections cold solder joints or internal or external connectors that need to be cleaned and reseated ASAA Level 1 Course ASAA 2014 Slide 14 16 No Functions e Problems that result in a totally dead unit or affect multiple functions are generally power supply related ASAA Level 1 Course ASAA 2014 Slide 14 17 Test Operation Read the Directions Walk test Sequence through the operation as the user would e Check voltage resistance tones e While checking resistance move wiring or vibrate components to verify firm connections ASAA Level 1 Course ASAA 2014 Slide 14 18 ASAA Level 1 Course
117. splitter Lineman s test set ASAA Level 1 Course ASAA 2014 Slide 8 12 ASAA Level 1 Course ASAA 2014 8 4 Tools Level e Level is straight horizontally e Plumb is straight vertically e Dropping a level may move it out of alignment ASAA Level 1 Course ASAA 2014 Slide 8 13 Stud Finder e Helpful to locate studs in side walls ASAA Level 1 Course ASAA 2014 Slide 8 14 Soldering Desoldering Techniques e Only use rosin core solder e Keep the tip of the soldering iron or gun clean and tinned e Clean the parts to be CE soldered W ASAA Level 1 Course ASAA 2014 Slide 8 15 ASAA Level 1 Course ASAA 2014 8 5 Tools Soldering Desoldering Techniques e Start with a strong mechanical joint e Use a properly sized soldering iron or gun e Heat the parts to be soldered not the solder ASAA Level 1 Course ASAA 2014 Slide 8 16 Soldering Desoldering Techniques Use only enough solder Oy to fill all voids Keep everything absolutely still for the few seconds A good solder connection will be quite shiny not dull gray or granular ASAA Level 1 Course ASAA 2014 Slide 8 17 Class Exercise What are some other tools that you commonly use to install systems ASAA Level 1 Course ASAA 2014 Slide 8 18 ASAA Level 1 Course ASAA 2014 Prepare For System Installation a a SS gt Arkansas Security Alarm Association AS
118. structions e Perform indicated tests e Connect power in the specified sequence ASAA Level 1 Course ASAA 2014 Slide 11 62 Be Kind e To yourself and your coworkers by documenting any devices that are mounted in less visible or hidden locations e Let you coworkers know how to unlock or remove any special devices that you used to securely mount a device ASAA Level 1 Course ASAA 2014 Slide 11 63 ASAA Level 1 Course ASAA 2014 11 21 Communications Arkansas Security Alarm Association Arkansas Level 1 Communications Chapter 12 ASAA Level 1 Course ASAA 2014 Slide 12 1 Communication How do signals get from the security system to the central station One Way or two way radio E gt ASAA Level 1 Course ASAA 2014 Slide 12 2 a r ie Arkansas Security Alarm Association ASAA i Arkansas Level 1 on r f ars gt Fri ors ee i ee ed Mr Sen Section 12 1 Digital Communicators ASAA Level 1 Course ASAA 2014 Slide 12 3 ASAA Level 1 Course ASAA 2014 12 1 Communications The RJ31 X e The connection to the regular phone lines is made through the RJ31 X e This provides an FCC approved dividing line between the telephone equipment and our equipment e The RJ31 X when properly wired allows the alarm equipment to take priority over the phone lines when alarm signals need to be sent ASAA Level 1 Course ASAA 2014 Slide 12 4 RJ31 X
119. t NTSC ASAA Level 1 Course ASAA 2014 Slide 9 89 Lens e Focal length is distance between imaging device chip and the lens The smaller the number 4mm the wider angle The larger the number 75mm the more tele photo ASAA Level 1 Course ASAA 2014 Slide 9 90 ASAA Level 1 Course ASAA 2014 9 30 Prepare For System Installation Lens e How to find out what size lens is needed oe ve oe ae att Ea o gh eT in s CE Hi le T A cog h or x CARTES Ur Lens Wheel Range Finder Web site ASAA Level 1 Course ASAA 2014 Slide 9 91 Mounts Indoor or Outdoor Light Medium or Heavy Duty Dome or Breadbox Heated Cooled Wipers Washers Bullet Resistant Explosion Proof ASAA Level 1 Course ASAA 2014 Slide 9 92 Camera Mounts ASAA Level 1 Course ASAA 2014 Slide 9 93 ASAA Level 1 Course ASAA 2014 9 31 Prepare For System Installation Monitors LCD Advantages Excellent color reproduction eRelatively inexpensive eLightweight Disadvantages eImage fades slightly when seen from extreme angles from sides or from above or below Burn In may occur in extreme situations very bright still images left on screen for days but much less likely than with plasma or even standard tube TVs ASAA Level 1 Course ASAA 2014 Plasma Advantages Excellent real contrast ratios and black levels Excellent color rep
120. t being seen or caught by the sensor Test as though a burglar Crawl Kneel Make sure that device trips control and sends signal to the monitoring station ASAA Level 1 Course ASAA 2014 Slide 9 38 Arkansas Security Alarm Association Arkansas Level 1 Section 9 3 Finalize sensors Door Contacts ASAA Level 1 Course ASAA 2014 Slide 9 39 ASAA Level 1 Course ASAA 2014 9 13 Prepare For System Installation Contact Location Considerations Conceal contact if possible Conceal or protect wiring Check manufacturers instructions Ease of wiring Ease of mounting Detection ability Exposure to environment Easier to service Exposed to accidental damage ASAA Level 1 Course ASAA 2014 Slide 9 40 Contact Location Considerations e Poorly fitting doors or windows and improper installation are the primary causes of false alarms e Extreme weather conditions which cause excessive movement of the door window or access portal can cause a false alarm e Preferred mounting location is 12 or more from the frame toward the center of the door ASAA Level 1 Course ASAA 2014 Slide 9 41 Contact Location Considerations Surface reed switches should be installed parallel to the magnet Wide gap designation usually means a higher quality reed switch and a more powerful magnet Installation of the reed in parallel to the magnet is preferred Proper alignment
121. t of the wall when you tapped on it should form a perfectly located circle where you need to drill to set your magnet ASAA Level 1 Course ASAA 2014 Slide 11 56 Interference e Check for things that might interfere with the operation of the device before you mount it e Look on both sides of the wall ASAA Level 1 Course ASAA 2014 Slide 11 57 ASAA Level 1 Course ASAA 2014 11 19 Wiring Secure Mounting e Tighten all screws and bolts on mounts and brackets to prevent movement of devices e Make sure the surface you are mounting to is stable ASAA Level 1 Course ASAA 2014 Slide 11 58 Double Stick Tape e Make sure the surface of the device and the mounting Surface are clean e Make sure the tape will support the weight of the device ASAA Level 1 Course ASAA 2014 Slide 11 59 Connect to Control amp Distribution Wiring Match connectors to wire type Check to make sure the connector is rated for the environment and use Make sure it can handle the voltage and amperage Read the directions Crimp connectors as specified ASAA Level 1 Course ASAA 2014 Slide 11 60 ASAA Level 1 Course ASAA 2014 11 20 Wiring Construction Sites Protect components from dust dirt and damage with boxes plastic bags or packing material if you mount them before construction and cleanup are finished ASAA Level 1 Course ASAA 2014 Slide 11 61 Before You Connect Power e Read the in
122. t type of computer resources will be available to administer the system ASAA Level 1 Course ASAA 2014 Slide 9 6 ASAA Level 1 Course ASAA 2014 Prepare For System Installation Camera System Survey How much light How many cameras How much archival information How many frames fields per second Will there be remote access What type of networking IT resources are there ASAA Level 1 Course ASAA 2014 Slide 9 7 Keep it Simple e Over complicated systems can lead to False Alarms Service calls to explain operation Dissatisfied customers ASAA Level 1 Course ASAA 2014 Slide 9 8 Arkansas Security Alarm Association Arkansas Level 1 Section 9 2 Documentation ASAA Level 1 Course ASAA 2014 Slide 9 9 ASAA Level 1 Course ASAA 2014 Prepare For System Installation Disclaimer e The forms used in this course are used for examples e Significant legal language or items specific to you company requirements may not be included ASAA Level 1 Course ASAA 2014 Slide 9 10 Contract or Agreement AGREEMENT e Full agreement on job requirements e Legal language ASAA Level 1 Course ASAA 2014 Slide 9 11 Work Order Lists specific types of equipment and locations ASAA Level 1 Course ASAA 2014 Slide 9 12 ASAA Level 1 Course ASAA 2014 Prepare For System Installation Change Order Makes a
123. tandards Codes and standards contain the minimum requirements We can exceed these minimums ASAA Level 1 Course ASAA 2014 Slide 5 33 ASAA Level 1 Course ASAA 2014 General Electricity amp Electronics bE a Arkansas Security Alarm Association ASAA rI Arkansas Level 1 Fa Me gt Mr Ass Electricity amp Electronics Chapter 6 ASAA Level 1 Course ASAA 2014 Slide 6 1 Types of Electricity e Static Lightning Friction e Alternating Current AC Power Company Generators e Direct Current DC Batteries Rectified AC ASAA Level 1 Course ASAA 2014 Slide 6 2 Alternating Current A C e Current moves in both directions over the same conductor e Changes directions 60 times per second 60 cycles or hertz e Generated by mechanically moving conductors through North then South magnetic fields e Can be rectified to direct current D C ASAA Level 1 Course ASAA 2014 Slide 6 3 ASAA Level 1 Course ASAA 2014 6 1 General Electricity amp Electronics Direct Current D C e Current moves in only one direction e Generated from a chemical reaction e Comes from a battery or rectified A C ASAA Level 1 Course ASAA 2014 Slide 6 4 Parts to a Circuit e Power Source Wall socket generator battery e Conductors Wire e Load Devices ASAA Level 1 Course ASAA 2014 Slide 6 5 Circuits When a circuit is Whe
124. tandards amp Codes Alarm Systems Technician Any individual employed by an alarm systems company who installs services or repairs on site ASAA Level 1 Course ASAA 2014 Slide 5 25 Alarm Systems Apprentice Any individual employed by an alarm systems company who installs services or repairs on site that is Supervised by an alarm systems technician a supervisor of technicians or a manager ASAA Level 1 Course ASAA 2014 Slide 5 26 ID Card e Upon Termination return ID card to employer within five 5 notify the board in writing and pay a transfer fee prior to becoming employed with a different agency employer must return card to Board within seven 7 days ASAA Level 1 Course ASAA 2014 Slide 5 27 ASAA Level 1 Course ASAA 2014 5 9 Law Standards amp Codes Unlawful Acts No licensee or officer director partner manager or employee of a licensee except full time police officers shall use a title wear a uniform use an insignia use an identification or make any statement with the intent to give the impression that he or she is connected in any way with the federal government a state government county government city government or any political subdivision of a state government ASAA Level 1 Course ASAA 2014 Slide 5 28 Unlawful Acts e It is unlawful and punishable as provided in 17 40 104 for any person to represent falsely that he or s
125. tems e Home Control and Automation Systems e Telephone and Intercom Systems e Computer Cabling and or Networks e Satellite Dish Systems ASAA Level 1Course ASAA 2014 Slide 1 3 ASAA Level 1 Course ASAA 2014 1 1 Industry Overview Benefits of Electronic Systems Security amp Life Safety Burglar Fire amp Panic Alarms Control Lights HVAC etc Convenience Automate Coffeemaker Control Lights Comfort Adjust Heat AC etc Simplification Program common steps of multiple devices from one control ASAA Level 1Course ASAA 2014 Slide 1 4 Burglar Alarm Systems A K A Security Systems and A Intrusion Detection Systems tn Consists of sensors at least one warning device and a Pb control unit Communications capabilities may be included to alert someone off site when the alarm is activated ASAA Level 1 Course ASAA 2014 Slide 1 5 Burglar Alarm Objectives e Detect an intrusion e Activate a warning device upon detection of an intrusion Deter crime Protect life and property Bring an appropriate response to an emergency Enhance apprehension of Criminals ASAA Level 1Course ASAA 2014 Slide 1 6 ASAA Level 1 Course ASAA 2014 k A 1 2 Industry Overview Robbery Alarms e A K A hold up duress or ambush e Activated by inconspicuous devices e Silent e Communications to alert someone off site ASAA Level 1Course ASA
126. thics Building Construction Safety Law Standards amp Codes General Electricity amp Electronics Computers amp Networking Tools Prepare For System Installation 1 2 3 4 oi 6 T 8 9 ASAA Level 1Course ASAA 2014 Slide 0 5 Course Overview Wireless Wiring Communications Configure Program Test Troubleshooting Debug Train Users As Built Documentation Maintenance amp Repair Examination ASAA Level 1Course ASAA 2014 Slide 0 6 ASAA Level 1 Course ASAA 2014 Introduction Basic Class Rules Please e No Smoking e Turn Pagers amp Phones to silent or off e Be prompt Mandatory attendance e Don t Disturb Others Be Quiet e Participate ASAA Level 1Course ASAA 2014 Slide 0 7 Why you are here e Improve your knowledge e Enhance your value to your company e Comply with state requirements ASAA Level 1Course ASAA 2014 Slide 0 8 What ASAA does for you e Networking e Information as e Legislative Efforts e Training e Credibility amp Exposure ASAA Level 1Course ASAA 2014 Slide 0 9 ASAA Level 1 Course ASAA 2014 Introduction We need your involvement e You only get back what you put in e This association is your voice to government e Speak up ASAA Level 1Course ASAA 2014 Slide 0 10 Disclaimers e All of the material in this course is copyrighted 2014 by ASAA e Material may
127. trol SDLC a networking communication format invented by IBM Reports up to 47 Characters including keypad displayed information Example 1234 Area 01 Main Bldg Open User 101 John Doe ASAA Level 1 Course ASAA 2014 Slide 1 2 23 Communication Format ITI Format type that includes a five digit account number one digit event identifier and three digit user zone number c Examples 12 345 A001 12 345 W001 12 345 R001 ASAA Level 1 Course ASAA 2014 Slide 12 24 ASAA Level 1 Course ASAA 2014 12 8 Communications Communication Format Pulse Including 3x1 3x1 extended 3x2 4x2 and 4x3 May include hexi decimal replacing numbers with letters First number is number of digits in account number Second number represents the number of digits in the event code c Examples 1231 3x1 format account 123 event type 1 123 01 3x2 format account 123 event type 01 1234 16 4x2 format account 1234 event zone 16 1234 E6 4x2 format account 1234 event E zone 6 ASAA Level 1 Course ASAA 2014 Slide 12 25 2 lt Arkansas Security Alarm Association fo i ASAA L Arkansas Level 1 gt ars Amy i a at i te UT ASS Section 12 2 Cellular Communicators ASAA Level 1 Course ASAA 2014 Slide 12 26 What is Cellular Service A terrestrial radio based service providing two way communications by dividing the
128. uration Protocol Lets network administrators centrally manage and automate the assignment of Internet Protocol IP addresses in an organization s network A unique IP address which is assigned when an Internet connection is created for a specific computer ASAA Level 1 Course ASAA 2014 Slide 7 97 ASAA Level 1 Course ASAA 2014 1 9 Computers amp Networking Ports o Any server machine a Port Numbers makes its services a i ytime 13 available to the qotd 17 Quote of the Internet using Pay numbered ports one ce for each service that smtp 25 Simple Mail is available on the Transfer meaning e mail j nameserver 53 Clients connect to a nicname 43 Who Is service at a specific ii inger IP address and on a pe nes specific port ASAA Level 1 Course ASAA 2014 Slide 7 28 gt Command Prampi Ja hptra i ins JimE i mi Live 22 For 654 2399 167 993 ent 4 Reeedued 4 Lost A Be nas A pps x te round trip tines in milli seconds Hinimun Jims Maximum Jinas Average Jins gt Docunmente and Settings Innovative Fecuurcez ASAA Level 1 Course ASAA 2014 Slide 7 29 4 Ipconfig CIPTELL 1 ee te ee A cs ASAA Level 1 Course ASAA 2014 Slide 7 30 ASAA Level 1 Course ASAA 2014 7 10 Computers amp Networking Potential Internet Issues e Unregulated e No requirements for backup power e Volume of traffic can delay or prevent data
129. urity Alarm Association F ASAA ee TA te Arkansas Level 1 Law Standards and Codes Chapter 5 ASAA Level 1 Course ASAA 2014 Slide 5 1 What is a Code e Codes tell us when a given type system is required e Codes are easily and often incorporated into laws e Codes usually incorporate standards into law ASAA Level 1 Course ASAA 2014 Slide 5 2 State Adopted Code Arkansas Fire Prevention Code pris 2012 edition fee PREVENTION 2n FIRE PREVENTION Based on the 2012 e mr International Building Code 202 IBC International Fire M Code IFC and the CODE lade Lester International Residential ities Code IRC e ASAA Level 1 Course ASAA 2014 Slide 5 3 ASAA Level 1 Course ASAA 2014 5 1 Law Standards amp Codes What is a Standard e A set of specifications or rules e Level of quality e Type of equipment e Type of training e How the system should operate ASAA Level 1 Course ASAA 2014 Slide 5 4 State Referenced Standards Relating to Fire Alarm Systems 2010 NFPA 72 National Fire Alarm Code Book 2011 NFPA 70 National Electrical Code ASAA Level 1 Course ASAA 2014 Slide 5 5 Following Codes amp Standards e Results in fewer false alarms e Lower maintenance costs e Better system performance e More credibility ASAA Level 1 Course ASAA 2014 Slide 5 6 ASAA Level 1 Course ASAA 2014 5 2 Law Standards amp Codes
130. vel 1 Course ASAA 2014 Slide 6 49 Battery Calculation Convert all values to base unit Amps Device Quantity Standby Each Total Standby Alarm es ee ee a ASAA Level 1 Course ASAA 2014 Slide 6 50 Battery Calculation Requirement Per NFPA 72 National Fire Alarm Code we must provide 24 hours of standby battery and then sound the alarm for 5 minutes Total Non 385A X 24 9 24 Ah Alarm Current Total Alarm Current Standby and 9 24 Ah 115 Ah 9 355 Ah Alarm Total Required 9 355 Ah 1 2 11 226 Ah Amp Hours De rating factor ASAA Level 1 Course ASAA 2014 Slide 6 51 ASAA Level 1 Course ASAA 2014 6 17 General Electricity amp Electronics Electricity Video Slide 6 52 ASAA Level 1 Course ASAA 2014 6 18 VE 9 SPIIS Y LOZ VWSV 8S1n09 18187 VWSV 040Z 10109 OU OZ QT ADATIS 046 PIOS 047 Pol 041 Umoq pueg SOUPISIO T anjeA SL anje MEL anA pur ane A Pu Ja NY JOAN eduexe JO SUYO 00LL 01 006 WO AEA PINO9 10 SIS91 PUL JOAIIS SOPIAO d 10 S1S91 JE NDIWEM Siy JEU UOITEUA SN SOAID e 10 SISO1 y JO pus alisoddo eu Je 19511 AQ P8 290 SI DUeG 22UP1I8IO 99UBJ8IO Computers amp Networking Arkansas Security Alarm Association ASAA I Arkansas Level 1 7 Aer Fy fe EFi jTi L Computers amp Networking Chapter 7 ASAA Level 1 Course ASAA 2014 Slide 7 1 Computer Uses Control equipme
131. y responsibility stops and site owners begins ASAA Level 1 Course ASAA 2014 Slide 12 9 ASAA Level 1 Course ASAA 2014 12 3 Communications WRK TROUGH Drawing shows customer side of interface TOUR WIRIMS GROMMET ASAA Level 1 Course ASAA 2014 Slide 12 10 Common Residential Telephone Interface SNI Telephone Company Side Stay out It s the Law Fines up to There may be 5 000 00 4 5 or more wires going to house phones Phone Line in from street Usually wire coating is black ASAA Level 1 Course ASAA 2014 Slide 12 11 SNI Points to Remember Check voltage make sure no one is talking when you disconnect wiring Make sure there is no connection between Red to Yellow or Green to Black Make sure Yellow and Black terminals are not used as a second phone line Check and record the phone number the RJ31X Jack is on ASAA Level 1 Course ASAA 2014 Slide 12 12 ASAA Level 1 Course ASAA 2014 12 4 Communications SNI Points to Remember e Always use terminals in the interface Don t connect around the box it has grounding protection e Make sure all house phones get reconnected Old wires break easily e With RJ31X jack in place voltage should read 48 to 52 volts DC ASAA Level 1 Course ASAA 2014 Slide 12 4 3 Every Monitored Account Needs e Receiver Phone Number IP Address Fre
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