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Tempest2400 2-Ch Reference Manual - Clear-Com
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1. To power the Tempest BaseStation from DC power you must provide an appropriate DC power input cable The DC power input jack on the BaseStation is a Switchcraft 722RA The mating plug is a Switchcraft S760 2 1mm x 5 5mm power plug The connector should be wired as center positive Always use appropriate wire of an acceptable gauge and length for your application The minimum recommended wire is 26 gauge at not more than five feet If 10 feet is required the minimum gauge would be 24 Only use DC power from 11 to 32 VDC The Tempest BaseStation will draw approximately 12 Watts 990mA at 12VDC Powering ON the BaseStation Plug in the BaseStation Turn the front panel ON OFF switch to the ON position The BaseStation undergoes an initialization cycle During this power up cycle the LEDs flash and the LCD screen updates Approximately 4 seconds after turning ON the power switch you will see a splash screen showing the installed firmware version The splash screen lasts approximately 6 seconds before advancing to the normal Operation screen If connected to a Local Area Network the DHCP settings IP address MAC address etc will then display until MENU is pressed to escape or until the normal time out is completed The system will then display the main Operation screen and will be ready for use Note When connecting disconnecting a Remote Transceiver to the BaseStation be sure to power cycle the BaseStation after re co
2. Clear Com AN HME COMPANY Tempest 2400 2 Channel Wireless Intercom Reference Manual 399G077 Rev A 11 July 2014 Tempest Clear Com Thank you from Clear Com We at Clear Com want to thank you for purchasing a Tempest 2400 Wireless Intercom System We have made every effort to build a reliable intuitive wireless intercom system that easily interfaces with your existing equipment and provides the same functionality that you expect from your hard wired intercom equipment One of our goals in the design of Tempest was that it should work the way you think it should work that is it should be intuitive and similar to other equipment that you may already use You will be able to begin using your new Tempest Wireless Intercom System with nothing more than the Quick Start Guide However to fully benefit from the available features please read this manual carefully We want Tempest to make your job easier and your experience to be positive To successfully familiarize yourself with the many diverse and powerful features Tempest offers it is crucial that you acquaint yourself with the manual Your time spent will help you get the most from your Tempest Wireless Intercom by making setup easy and interfacing to your existing equipment fast We are committed to providing you with a high quality product that will deliver years of trouble free service Should you experience any problem with your Tempest Wireless equipment whether it i
3. Configure for the appropriate 2 Wire connections Null each BaseStation Adjust IN OUT levels if necessary Audio Connections for Multiple BaseStations When using multiple Tempest BaseStations it is often desirable to share the same communication channels across some or all BaseStations To accomplish this 2 Wire intercom connections must be made between the BaseStations It is advisable to configure the Accu Sync option prior to making the audio connections There are two specific modes of operation when using this feature When an external hard wired intercom system is NOT present Tempest is designed to use any connected 2 Wire intercom system s power source and termination to power the BaseStation s internal hybrid circuitry When no hard wired system is present Tempest uses a feature called Master Mode to power and terminate this circuitry Audio will not be shared among the BaseStations until one of the linked BaseStations is set to Master Mode Master Mode only functions when there is no 2 Wire hard wired intercom system connected If there is a hard wired intercom connected to any channel of any of the shared Tempest BaseStations Master Mode will automatically disengage and only channels connected to the hard wired intercom system will continue to be shared In Master Mode the number of Tempest BaseStations that can be linked is only limited by RF factors which is impacted by antenna location and other environmental fa
4. Set Mic Gain Auto Null l l Shared Mode Scroll To Adjust Null Now L S A Relay Split Mode Channel ES Enable All A L LCD Adjustment Manual Null SENE Disable Wired Mic Kil E lL Set Contrast Null Now Disable Internal Mic Kill q mic Kill Settings Disable All Scroll To Adjust Enable All Backlight Brightness Call Settings Disable Wired Call Scroll To Adjust Disable Internal Call Disable All LED Brightness 4 Saree BELTSTATION SETTINGS Select geiSistion Name Basestation BeltStation 1 m Volume Limit SelectRelay Lock Keys Base Name BeltStation 2 FEN ock Buttons Rallis 3 I Min Volume Rel y 2 yous Front Panel Lock BeltStation 4 d Relay 3 ns lock l nu m BeliSiation 5 Scroll To Adjust Rely Switan sea Talk Button Relay 5 lis Tech Menu A Max Volume Nee Battery Al etj Proceed E Scroll To Adjust On Exit Momentary Relay Button Off Disable Stage Announce Talk A Radio configuration B 4 Aidos Talk B LCD Light SNE Factory Defaults IER ChA Enable Set Lockout Key Restore Factory Defaults Momentary Memes ChB Disable Set Band Clear Memory Disable Disable Stage meri Radio Information Reset Radio Settings _ Enter Ta s i Channel Select Relay low Batlery 10 High Echo Cancellation 5 pars Enel Call Meduim Security Settings A B Dual listen Disable low PESEES A A or B Listen Wireless ISO 5 Off B Call Alert Ch A Only zl Enable i Di tics Mod Ch B
5. Battery Safety Battery Transportation Rechargeable lithium batteries are subject to special regulation by U S and International laws particularly regarding transportation on passenger aircraft However individual batteries installed in consumer electronics are not restricted provided there are only the correct numbers and types of batteries as may be needed to operate the electronic equipment Your Tempest Wireless Intercom System includes rechargeable lithium polymer batteries that power the BeltStations To ensure that there is no violation of U S or International laws and to ensure your own safety always e Transport rechargeable lithium batteries installed in the equipment they are intended to power e Transport spare batteries in a padded case separated from one another Never transport your rechargeable lithium batteries bundled together D Never transport more than 12 lithium batteries in a single package Lithium polymer batteries include a chemistry that is intended to overcome the dangers associated with lithium ion batteries In addition the batteries that accompany your Tempest Wireless system include protective circuits to further reduce the possibility of a dangerous reaction associated with charging or discharging beyond safe limits With reasonable care you can expect many years of safe and reliable power from your batteries Tempest batteries are not subject to transport regulations of dangerous goods becau
6. Min voume oro we 5 48 nisa oun MaxVolume 2s wmowor O fernen SSCS anaoa carton enable Ja netay Enae Select relay None selected Security Disable Relay Button None selectes Frequency Band 24002480 S a audio Momentary Display Slot Asignment Dynamic S a Reay Ename Hee Mode cP ciem Wireless 80 Ernane Echo Cancellation oN Volume ress Disable Mic kin Settings Enable A aik Tones Ename ansennestnabiean belay switch Diae 78 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Tempest Part Numbers Type Approval Model Number Clear Com Part Number Tempest 2 4GHz Series BaseStations Tempest 2 4 GHz 4 channel full feature base station Features two RP TNC RF antenna ports Remote Transceiver port 2 wire 4 wire Stage Out Aux IN Aux OUT relay cluster Sync IN Sync OUT USB LAN Belt Prog port and AC amp DC power inputs Supports up to 5 wireless BeltStations in Normal Mode and an unlimited number of Shared BeltStations Comes with AC power cord USB cable 1 8 stereo mini programming cable two whip antennas and T Desk software TMB44524INCC CM 244 Tempest 2 4 GHz 2 channel full feature base station Features one RP TNC RF antenna ports Remote Transceiver port 2 wire 4 wire Stage Out Aux IN Aux OUT relay cluster Sync IN Sync OUT USB LAN Belt Prog port and AC amp DC power inputs Supports up to 5 wireless B
7. Tempest 2400 2 Channel Wireless Intercom System q Clear Com Quick Start Guide What You Will Need BaseStation BeltStations Headsets customer supplied Power cord One BaseStation antenna 3 5mm male to male mini stereo pairing cable Up to 5 per BaseStation Lithium Polymer battery and Charger 1 per BeltStation 1 per BeltStation 1 per BaseStation 1 Connect a whip antenna onto the back of the BaseStation Select a suitable location for the BaseStation Tempest is a radio system broadcasting and receiving RF signals that are affected by physical and electronic barriers The antenna should be located as high as possible and away from all obstructions When using a whip omnidirectional antenna select a location as close as possible to the center of the area you want to cover Use alternative antenna options when the BaseStation is in a rack or other metal structure or stacked with other gear Remote location antenna placement of up to 1 500 ft can be achieved using the Tempest Remote Transceiver See the user manual for more details about antenna placement recommended cable types and other antenna options 2 Connect the power cord and Power On the BaseStation 3 Install Batteries in BeltStations 6 Install the Lithium Polymer battery in each BeltStation Be certain that the gold contacts on the battery touch the contacts in the batt
8. The 4 pin XLR male headset connector mates with most Dynamic or Electret headsets that have 4 pin XLR female connectors This Headset connector allows a user to communicate in Dual Listen or Single Listen mode on either intercom channel The mic detect circuit dynamic electret will indicate dynamic when it sees a load of 6000 or less It will indicate an electret when it sees 1kQ or greater Between 6000 and 1kQ is not recommended as it may not accurately detect mic type If you are using dynamic mics you should short the input to ground If you are using electret mics you should open the circuit This will keep the belt from switching back and forth between modes Ih 20 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Talk Button A and B There are two TALK buttons on each BeltStation one for channel A and the other for channel B The Talk button enables the microphone signal for the assigned intercom channels Tempest uses an intelligent latching method for TALK buttons Pressing the TALK button momentarily will cause the TALK button to latch Pressing and holding the TALK button will cause the button to act as a momentary switch Talk tones can be enabled or disabled per BeltStation If enabled users will here a tone each time the TALK button is pressed Channel Indicator LEDs A and B Each Talk button has two individual LED indicators Together they surround the Talk button The LEDs will flash blue
9. Translation seller and user shall be noticed that this equipment is suitable for electromagnetic equipment for office work Class A and it can be used outside of the home B The service related to human safety is not allowed because this device may have the possibility of the radio interference 89 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Limited Warranty This document details the Clear Com Standard Limited Warranty for all new products for sale within all regions with the excep tion of Military Aerospace and Government MAG EXCEPT AS SET FORTH HEREIN LIMITED WARRANTY CLEAR COM MAKES NO OTHER WARRANTIES EXPRESS IMPLIED OR STATUTORY INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY NONINFRINGEMENT OF THIRD PARTY RIGHTS OR FITNESS FOR A PARTICULAR PURPOSE ALL OF WHICH ARE EXPRESSLY DISCLAIMED l Standard Limited Warranty Clear Com warrants its products including supplied accessories against defects in material or workmanship for the time periods as set forth below provided it was purchased from an authorized Clear Com dealer or distributor a Pursuant to this Limited Warranty Clear Com will at its option i ii repair the product using new or refurbished parts or replace the product with a new or refurbished product b Remedies In the event of a defect the rights detailed in 1 a are your exclusive remedies For purposes of this Limited Warranty refurbished m
10. 57 58 Sidetone 31 Slot 86 Specifications 81 Specifications Basestation 82 Specifications BeltStation 83 Split Mode i 57 58 80 Stage Announce 37 71 86 Station Naming 35 Sync Accu Sync 62 ZSync 63 T Talk Button 12 T Desk Software 86 Transceiver Controls 22 Transceiver Setup 28 Transceiver Using 72 W Warranty 89 Wireless ISO 48 Z ZSync 63 99 Tempest 2400 2 Channel Wireless Intercom System jp Clear Com This page intentionally left blank i 100 Tempest 2400 2 Channel Wireless Intercom System q Clear Com This page intentionally left blank 101 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Glear Com www clearcom com
11. CH B enables channel B The Volume control has a channel Delay Switch option which requires the knob to be pressed and held slightly longer in order to switch from one channel to the other This feature can be enabled under the Set Controls section of the BeltStation menu In Menu Mode turning either Volume control allows the user to scroll the options of the current menu screen Pressing the Volume control selects 3 5 6 4 the option 2 Stage Button The Stage Announce STAGE button re routes the microphone signal of the BeltStation from the selected intercom channel to the BaseStation rear panel Stage Announce SA output connector If desired when this button is pressed a momentary relay contact closure is made at the Relay connector See the section on GPO Relays Pressing the Stage Announce button automatically enables the microphone regardless of Talk Button status The Stage button settings may be adjusted at the Stage Announce menu screen under the Set Controls section of the BeltStation menu 3 MENU Button Pressing MENU while the BeltStation is in Operational mode will select Menu Mode and the Main Menu screen will be displayed Once in Menu Mode pressing MENU again will act as an escape key and will back out of the current menu screen moving the user up one level Pressing the MENU button while at the Main Menu screen will exit Menu Mode and return to Operational mode The menu can be locked via a Menu Lo
12. Tech Menu press ENTER to proceed Select Set Defaults select Restore Factory Defaults press ENTER to confirm and press MENU to exit If still not successful repeat the above procedure but select Clear Memory to delete all memory settings pairings and user settings See Factory Defaults section for more detail If no BeltStation will pair with the BaseStation reset the BaseStation memory to Factory Defaults The final option is to select Clear Memory to fully reset the BaseStation All BeltStation pairings will be lost with the Clear Memory option See Factory Defaults section for more detail BeltStation will not log into BaseStation 76 Confirm that the BeltStation is powered ON and has a battery with ample charge Confirm that the proper BaseStation is selected on the BeltStation s Select Base menu Confirm that there is an available slot on the BaseStation Check Static and Dynamic slot display settings on the BaseStation If Static is selected check the BeltStation slot assignment Determine if any BeltStation is logged onto the BaseStation Re pair the BeltStation to the BaseStation Attempt to log into another BaseStation if available Follow the memory reset procedure under Factory Defaults Mh Tempest 2400 2 Channel Wireless Intercom System q Clear Com Buttons on the BeltStation do not function A number of buttons on the BeltStation can have alternate functions t
13. Tempest products are marketed as Class A digital devices These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment B This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with all instructions it may cause harmful interference to radio communications C Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be re quired to correct the interference at his own expense Il Intentional Radiator Statement A Tempest BaseStations and wireless BeltStations each employ a modular low power radio transceiver module that operates pursuant to Part 15 of the FCC s Rules The module s FCC Identifier is HSW 2492 B Operation is subject to the following conditions 1 A Tempest system may not cause harmful interference to other users of the radio spectrum 2 Upon notification by a representative of the FCC that a Tempest system is causing harmful interference use of the system must be suspended Operation must not resume until the condition causing the harmful interference has been corrected and 3 A Tempest system must accept any interference received including interference that may cause undesired operation C Tempest Wireless BeltStations contain an internal antenna that is not user replaceable Tempest BaseStations must be used on
14. different voltages in each system may damage equipment 2 Wired Intercom Channel Select SEL Button The Intercom Channel Select SEL button is used to select one of the two intercom channels so that the intercom mode 2 Wire or 4 Wire and audio input and output levels may be adjusted Pressing the CHAN SEL button puts the BaseStation into Menu Mode and advances to the Intercom Levels screen Pressing the CHAN SEL button a second time selects channel A for the opportunity to select 2 Wire or 4 Wire or no wired connection and IN and OUT levels can be adjusted see 2 Wire 4 Wire Select below Additional presses advance through the intercom channels and return to Operational Mode The intercom channel selected is indicated by the two CHAN LEDs located to the immediate right of the SEL button Also in the Aux IN OUT menu SEL advances through the channels to adjust the Aux IN and Aux OUT levels 3 Channel CHAN LEDs In Operational Mode the two Channel CHAN LEDs labeled A and B are always illuminated Enter Menu Mode by pressing the Channel Select SEL button 2 above In Menu Mode the Channel LEDs indicate the channel currently selected for adjustment Only one channel may be selected at a time Ih 14 Tempest 2400 2 Channel Wireless Intercom System jp Clear Com 4 2 Wire 4 Wire Select SEL Button The 2 Wire 4 Wire Select SEL button sets the wired intercom mode for each of the two intercom channels Whe
15. s main operational screen When collocating BaseStations the LQ tool can be used to ensure each system is maintaining adequate link quality with corresponding BeltStations and synchronization between systems is properly working For more information on using Link Quality when collocating systems contact your Tempest Applications Engineer Ih 66 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Maximum Number of Collocated Systems Factors that affect the maximum number of systems that may be collocated in any given location include The existence and extent of harmful interference caused by in band external radiators Number of BaseStations Number of BeltStations per BaseStation Whether or not synchronization or ZSync is being employed Physical location of BaseStation antennas either on BaseStations or on Transceivers Physical location of the BeltStations Specific hopping patterns selected e Environment wide open reflective through walls Favorable system conditions include Locations with little or no interference from other 2 4GHz devices will provide the best opportunity for a large number of collocated systems Proper use of synchronization resolves potential de sensing issues Antennas of any particular system should be separated from every other system s antennas by at least 10 feet 3 meters for best collocated system performance e BeltStations operating at similar di
16. BeltStation to each BaseStation that it will communicate with it is not possible to manipulate Network Numbers and Lockout Keys at a BeltStation to gain unauthorized access to a communication channel Collocated BaseStations must use Network Numbers from the same Network Number Group failure to do so can lead to poor performance 33 Tempest 2400 2 Channel Wireless Intercom System jy Clear Com Adjusting Network Number and Lockout Key The Network Number and Lockout Key settings can be adjusted from the BaseStation under the Radio Configuration section of the Tech Menu Any adjustment to the Network Number and or Lockout Key will require corresponding BeltStations to be re paired with updated BaseStation Press MENU and select BaseStation Settings Using the Volume control scroll to and select Tech Menu Proceed through warning Select Radio Configuration then Network Number Use the Volume control to adjust the value and press ENT to save Press MENU to escape one level and select Lockout Key to adjust the Lockout Key e Use the Volume control to adjust the value and press ENT to save Press MENU repeatedly to escape to the Operation screen VA Updating Network Numbers and or Lockout Keys will require corresponding BeltStations to be re paired to the updated BaseStation 34 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Set Display Mode to Static or Dyna
17. Contacts Port USB 10 100T Rear Panel Front Panel Beltpack LAN PIC Program MACIPHY MICROCONTROLLER pot M Stereo Mini COMPRESSOR LIMITER AUX AUX MIC FRONT an IN OUT IN PANEL OUT HEADPHONE 97 Tempest 2400 2 Channel Wireless Intercom System Clear Com Index Symbols 2 Wire 53 2 Wire Configure 53 3 Pin Wiring Scheme 56 4 Wire 51 5 Bay Battery 70 A Accu Sync 62 AC Power Input Connector 16 Antenna Configuration 26 Antenna Location 25 Audio Connections for Multiple BaseStations 60 Auto Null 53 Basestation 12 BaseStation Call Function 37 Basestation Configure 30 BaseStation Controls 12 36 BaseStation Echo Cancellation Menu 53 BaseStation Front Panel Controls 30 BaseStation Front Panel Lock 37 BaseStation Front Panel Right 14 Basestation Headsets 36 BaseStation Location 23 BaseStation Pairing 44 BaseStation Rear Panel Left 16 BaseStation Rear Panel Right 17 BaseStations Audio Connections 60 BaseStations Connecting Multiple 57 Basestation Setup 23 BaseStation Stage Announce 37 Battery 3 Battery Charging 43 70 Battery Install 70 Battery Remove 70 Battery Selection 42 Belt Clip 20 BeltStation 70 BeltStation Configure 41 BeltStation Menu 49 BeltStation Overview 49 BeltStation Power On Off 43 BeltStation Seamless Roaming 48 Beltstation Slot Adjust 44 Block Diagram 94 Button Mic Kill 12 Button Talk 12 C Call Button 1
18. Levels From the BeltStation To set the Minimum volume press MENU select Set Controls then Volume Limit and Min Volume Use the Volume knob to adjust the level and press ENTER to save the new setting To set the Maximum volume advance to Volume Limit as above and then Max Volume Use the Volume knob to adjust the level and press ENTER to save the new setting From the BaseStation Select the number key 1 through 5 that corresponds to the BeltStation desired and select Volume Limit To set the Minimum volume setting select Min Volume Use the Volume Scroll knob to adjust the level and press ENTER to save To set the Maximum volume setting select Max Volume Use the Volume Scroll knob to adjust the level and press ENTER to save Configure Stage Announce and SA Relay From the BeltStation To set Stage Announce press MENU select Set Controls select Stage Announce select Momentary This is the default setting To set SA Relay press MENU select Set Controls select Stage Announce Select SA Relay Enable This is the default setting From the BaseStation 71 To set Stage Announce select the numbered key 1 through 5 that corresponds to the BeltStation desired Select Stage Announce select S A Audio select Momentary Press MENU to go up one level in the menu Select Stage Announce to set SA Relay and select SA Relay Ena
19. Only Audible Disable Name BeltStation lagnosucs Voge Display Slot Assignments Vibrate nic A Renae System Information Static Mic Gain Both Volume Press Reset Radio Dynamic Scroll To Adjust Disable Enable Base Slot Assignment fe i i Disab LAN Settings 5 Sidetone Call Function a Scroll To Adjust L Relay Mode TCP IP Address Scroll To Adjust Enable Talk Tones Normal Sucre aas Disable Enable I Shared Audio Return Natale Default Gateway Disable ctive Channel MAC Address Audio On TCP IP Mode Delay Switch Audio Off Belt Key Enable Belt Roaming Bias T m Disable Een Scroll To Adjust Meduim low Call On Talk Enable Disable L Either Or 1 Enable Disable Clear Com BeltStation Setup The BeltStation can be configured in three ways It can be configured by the BeltStation menu wirelessly by the BaseStation menu or using the PC interface called T Desk While many functions are available through all three methods certain features are only available through the BeltStation See T Desk manual for details on configuring by PC Configure the BeltStation by the BeltStation Menu Using a combination of controls and Menu settings you can set a variety of levels and options directly from the BeltStation controls The multipurpose CH A and CH B controls operate differently depending on the mode of the BeltStation In Operational Mode rotating the control adjusts the volume of
20. Polymer battery Optional Power Battery Life Alkaline batteries Dimensions inches Weight with Lithium Polymer battery Operating Environment Remote Transceiver Specifications Maximum Distance Base to Transceiver Connection to BaseStation BaseStations Supported per Transceiver Number of Antenna Ports per Transceiver Antenna Connector Type Supplied Antenna Dimensions with Antennas inches Weight Operating Environment 83 Tempest 2400 2 Channel Wireless Intercom System True Dual Listen 4 pin male Dynamic or Electret auto selected 102 x 80 pixels Internal 2 dBi patch Input 100 240V 0 3A 50 60Hz Output 5V 1 25A Via supplied charger Up to 9 hours 2 hours in the BeltStation or 2 hours in the 5 bay charger from empty 3 Standard AA alkaline cells Approximately 4 Hours H 6 1 x W 4 0 x D 1 75 14 3 oz 20 to 50 C 4 to 122 F 10 to 9096 Humidity 1 500 ft 457 2 m powered from the BaseStation CAT 5 standard wiring RP TNC Whip antenna 2 H 12 x W 3 7 xD 1 7 11 oz 20 to 50 C 4 to 122 F 10 to 90 Humidity Clear Com This page intentionally left blank i 84 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Glossary 2 Wire or TW A type of intercom system characterized by audio signals transmitted and received on the same pair of wires at the same time The connector usually associated with 2 Wire or TW is a 3 pin XLR 4 Wire A
21. TALK button and determine if the echo stops Acoustic echo is minimized by software resident in each BeltStation Acoustic echo may be mitigated by decreasing the mic gain sidetone or volume on the headset causing the echo Occasionally it is necessary to replace headsets that continually cause unacceptable echo If a user removes his headset the Mic may detect and repeat the sound from the earpiece Whenever a headset is removed always turn OFF the Talk function Th 55 Tempest 2400 2 Channel Wireless Intercom System jp Clear Com 2 Wire Wiring Schemes Wiring schemes vary and it is important to ensure that the cables are wired correctly for proper system operation When Tempest is configured for a particular manufacturer s system Tempest routes the signal to internal circuitry that conforms to the requirements of that system The 3 pin XLR connectors on the back of the Tempest BaseStation can have very different characteristics depending on the setting of the slide switch as can be seen in the table below 3 Pin Wiring Scheme and Line Characteristics Clear Com 1 COMMON 2 POWER 3 AUDIO AudioCom 1 COMMON 2 AUDIO amp POWER 3 AUDIO amp POWER RTS 1 COMMON 2 AUDIO 1 amp POWER 3 AUDIO 2 Input Impedance Output Level Bridging Impedance Call Signaling Send Receive Power voltage Input Impedance Output Level Bridging Impedance Call Signaling Send Receive Power voltage Input Impedance Output Leve
22. This is more than double that of most other digital wireless communication systems This design makes Tempest ideal for use at sporting venues concerts and other events where unwanted noise levels are high Tempest offers a host of features and technology to ensure that it performs well in almost all production environments virtually anywhere in the world with no licensing requirements or fees Ih 9 Tempest 2400 2 Channel Wireless Intercom System q Clear Com What s In The Box BaseStation BaseStation AC Power Cord 1 Whip Antenna Wave Pairing Cable USB A to USB B Cable USB A to Mini USB Cable Documentation CD Quick Start Guide BaseSync Cable BeltStation BeltStation Lithium Polymer Rechargeable Battery Battery Charger Power Supply Remote Transceiver Remote Transceiver CAT 5 Cable for BaseStation Connection 15 Feet 2 Whip Antenna Wave Mounting Bracket Screws for Mounting Bracket 2 10 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Accessory Items You May Require Headsets A Headset is required for each user XLR 4F connectors Headsets may use Electret or Dynamic microphones Most major brand headsets that have the correct XLR 4F connector should be compatible requiring nothing more than a simple Mic Gain adjustment DC Power Input Cable To power the Tempest BaseStation via DC power Battery instead of AC power you will need to provide a DC Power input Cable RF Cable
23. at a typical speaking level and adjust the sound of your own voice in your headset Press Enter to accept the changes Press MENU to move up one level in the menu tree Press MENU repeatedly to exit Menu Mode and return to Operational Mode If no other items are selected Menu Mode automatically exits and returns to Operational Mode after about three minutes The BaseStation controls may seem to react slowly Some of the menu controls send a signal to a BeltStation and require a reply from the BeltStation There is a fraction of a second delay built into some functions of the buttons and knobs It is possible to press buttons or turn knobs faster than they are permitted to react 31 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Selecting a Frequency Band The Tempest 2 4GHz wireless system is approved for license free use in most countries However due to differences in radio spectrum regulations some countries require that 2 4GHz equipment limit or adjust its RF spectrum operation Always determine if there are country specific frequency restrictions that apply and select the required frequency band as described below Tempest performs RF frequency adjustment automatically when you select the appropriate frequency band from the Tech Menu Note This is a legal requirement in some countries It is only necessary to use this feature if you use Tempest in one of the countries with special frequency requirements Otherwis
24. before connecting the Tempest Wireless system Test each wired communication station before connecting the wireless system Confirm operation of the wireless system before connecting to the wired system After the slide switch is set correctly the appropriate channels are set for 2 Wire operation the XLR cable connections are made and power is provided by the 2 Wire system or Master Mode then audio will pass between Tempest and the wired system Audio may develop an echo that is heard in the wireless BeltStations until the system is nulled The echo should not prevent communication but is undesirable The volume levels into or out from Tempest may need adjusting so that relative volumes are the same Echo Cancellation Menu In the BaseStation s Tech Menu is a selection for Echo Cancellation ECAN This refers to software that assists in removing echo from 2 Wire intercom connections Hardware connections need to be optimized with the null procedure to minimize echo in the physical link so that the software can remove any residual echo In the Tech menu Echo Cancellation is ON by default but is only enabled for channels that are selected for operation with a 2 Wire intercom and have a physical connection to a 2 Wire system See Nulling Section of this manual If a 2 Wire intercom is never utilized in a system ECAN can be turned OFF to ensure that it cannot create undesirable effects This should not be necessary though and it
25. can control how all BeltStations on a particular BaseStation function with respect to relays When active any TALK button pressed for a respective channel will close the corresponding relay on the BaseStation For example if any TALK button on Ch A is pressed then Relay 1 will close If TALK is pressed on CH B then Relay 2 is closed CH C for Relay 3 and CH D for Relay 4 BaseStation Relay 5 may be assigned to any of the existing relay triggers from any or all BeltStations and the Stage Relay operates normally It is not possible to exclude any BeltStation s from this mode of relay operation once the BaseStation has been set into this mode Ih 38 Tempest 2400 2 Channel Wireless Intercom System Clear Com Auxiliary Output Audio from the Auxiliary OUT Connector can be assigned from any combination of the two intercom channels with Volume control at the Aux Out Assignment Levels menu Audio from the Auxiliary OUT connector comes only from the wireless users and no audio from the hard wired intercom channels is routed to Auxiliary OUT While in the Aux Out Assignment Level menu the front panel Channel Select SEL button is used to advance through the channels and the OUT level control is used to adjust the Aux OUT volume Set to OFF to restrict audio from a channel Audio levels are expressed in Decibels dB The audio range for Aux OUT are Aux Out 12 dB to 12 The Aux IN and OUT connectors are T
26. computer and into the front USB B on the BaseStation Push and hold the MIC KILL button on the BaseStation front panel and then power ON Do not release the MIC KILL button until the BaseStation display message appears Updating Firmware Open Tempest CodeUpdater on your PC Connect the device CodeUpdater will list the model of the equipment connected next to device e You may be prompted to update Bootloader firmware If so it is highly recommended that you do update it When updating the Bootloader it is very important that you not interrupt the update Be sure USB cable is securely connected before starting the upgrade process Interrupting the update may require the device to be returned to the factory for re programming It is highly recommended that you not use a wireless connection when updating the Bootloader Note If you update the Bootloader you will have to re connect your device to initialize the process again The Current Version of firmware will display in CodeUpdater along with the Latest Version available if applicable Note The PIC firmware version is only applicable to the BaseStation firmware If an update is available check the box under Upgrade Selection and click the Upgrade button Repeat these steps as needed for each Tempest unit 73 Tempest 2400 2 Channel Wireless Intercom System jp Clear Com Troubleshooting BaseStation Limited RF range BaseStation antenna or transceiver should be
27. decide when it is time to change from one coverage zone to another e Confirm that the BeltStation has been paired to all the required BaseStations in the designated coverage zones Set up each BeltStations Roaming Group Press MENU select Roaming then Roaming Group and then scroll to and select each BaseStation that should be included in the group To select press ENT when cursor is next to BaseStation name Up to 16 BaseStations may be selected e To enable roaming Press MENU select Roaming then Roaming Group and select Enable Roaming This will enable the BeltStation to roam to all selected BaseStations When not enabled the BeltStation will operate as a normal BeltStation on one single BaseStation e Todisable roaming simply select a single BaseStation from the list The Roaming Bias adjusts the parameters that determine when a BeltStation will seek out a new BaseStation A BeltStation s roaming decision is driven by a combination of link quality and time It is recommended that Medium the default setting be used in most cases when setting up the system To Adjust the Roaming Bias if needed press MENU select Roaming and set Roaming Bias to one of the following e High Looks more frequently for other BaseStations in the Roaming Group Medium Default setting for Seamless Roaming Low Looks less frequently for other BaseStations in the Roaming Group Mh 48 Tempest 2400 2 Channel Wireles
28. duties taxes and insurance optional to Clear Com s factory are the responsibility of the Customer Note Shipping AWRs from Clear Com is at Clear Com s expense normal ground or international economy delivery Requests for expedited shipping E g Next Day Air customs duties and insurance are the responsibility of the Customer Ih Tempest 2400 2 Channel Wireless Intercom System jy Clear Com REPAIR POLICY a Repair Authorizations All products sent to Clear Com or a Clear Com Authorized Service Partner for repair must be identified by a Repair Authorization RA number b The Customer will be provided with an RA number upon contacting Clear Com Customer Services as instructed below c The RA number must be obtained from Clear Com via phone or email prior to returning product to the Service Center Product received by the Service Center without a proper RA number is subject to return to the Customer at the Customer s expense d Return for Repair i Customers are required to ship equipment at their own cost including transportation packing transit insurance taxes and duties to Clear Com s designated location for repair 1 Clear Com will pay for the equipment to be returned to the Customer when it is repaired under warranty 2 Shipping from Clear Com is normal ground delivery or international economy 3 Requests for expedited shipping E g Next Day Air customs duties and insurance are the responsi
29. each Network Number Group and it s capacity in relation to the frequency band being used sept ft 0 0 L a o3 1 _ 2 22 crows if 0 32 _ z Collocated Network 27 Total Channels Available Pasos Numbers Bands 2 3 4 y Collocated Network sept 7 0 0 G2 7 13 _ Grows 6 21 26 z Collocated Network 15 Total Channels Available M Bands 5 6 7 pt Sarl Group 4 4 4 7 Sar ee ENT nnd E n ed Grous A 23 192 1 The Lockout Key prevents systems with the same Network Number from trying to communicate with each other and is represented by a number between 0 and 255 BaseStations that are collocated within the same installation may have the same Lockout Key as long as the Network Numbers are different Lockout keys serve as differentiators for systems using the same Network Number Together the Network Number and Lockout Key represent more than 11 000 possible combinations to minimize the possibility of inter system interference The Network Numbers and Lockout Keys for Tempest Wireless BaseStations are set to a factory default before leaving the factory It is always recommended to adjust the Network Number and Lockout Key upon initial set up out of the box Failure to set a unique Network Number and Lockout Key may result in poor system performance caused by interference from another Tempest Wireless system using the same Network Number and Lockout Key Because of the requirement to pair every
30. in the center By adjusting the location of the two Remote Transceivers of one room and placing the second BaseStation s Remote closer to one another the area of overlapping coverage can Transceiver in the center of the other room will provide be increased In this case providing better coverage for the coverage for both of those spaces hallway in between the two rooms Implementation BaseStation Configuration e Verify ALL the BaseStations in the system configuration are properly connected to the same ZSync source and assure that source is receiving power See the ZSync section of this manual for more information on ZSync technology Verify ALL BaseStations have Network Numbers within the same Network Number group i e 0 1 2 3 10 or 11 12 13 14 20 See the section on Network Number groups in this manual for more information Verify ALL BaseStations in a Roaming Group are set with the same Lockout Key Verify ALL BaseStations in a Roaming Group are operating in the same operational mode Normal Shared or Split Verify ALL BaseStations have the same audio sources across all used channels if desired if the BaseStations are not connected to an external hard wired system assure that one BaseStation is in Master Mode See the Master Mode section of this manual for more information BeltStation Configuration Using a pairing cable pair all BeltStations to each BaseStation they are intended to roam with e Set up each Bel
31. indicates a situation which when not avoided results in death or severe injury b WARNING indicates a situation which when not avoided has the potential to result in death or severe injury c CAUTION indicates a situation which when not avoided results or has the potential to result in minor injury Read these instructions Follow all instructions Heed all warnings Bod PN B Keep these instructions WARNING To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture Do not use this apparatus near water Do not expose the apparatus to dripping or splashing Do not place objects filled with liquids such as vases on the apparatus The BaseStation shall be connected to a main socket outlet having a protective earthing connection Install the BaseStation so that the appliance coupler AC power inlet is readily accessible and operable Clean only with a dry cloth Install in accordance with manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarizing or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or third prong is provided for your safety When the provided plug does not fit into your outlet consult an electric
32. individual BeltStations e The CALL alert can be set to Audible Vibrate Both or Disable The default is Both A call signal can be initiated by the CALL button or the TALK button depending on your preference When relay functionality is enabled in the BaseStation select the relay to be activated by the BeltStation Then select the BeltStation trigger that will activate the relay Wireless ISO can be disabled if desired Disable Shared Audio to eliminate the return audio of a Shared BeltStation When Shared Audio is OFF and the BeltStation user presses Talk they will not hear any other audio When Shared Audio is ON and the BeltStation user presses Talk they will hear an echo of themselves as well as any other listeners on that channel Ih 45 Tempest 2400 2 Channel Wireless Intercom System o Clear Com Call Function There are two call methods available in Tempest The first uses the CALL button to send call signals to any BeltStation or hard wired user on the active channel The second method is referred to as Call On Talk and uses the BeltStation TALK button to initiate a call signal However the Call On Talk feature works independently from all other BaseStation call settings and can be used to send call signals through intercom channels to attached radios or matrix To enable the CALL button press MENU select Set Controls select Call Button and select Enable This is the default se
33. is best utilized in installations where all BaseStations are in use and or powered on at all times Th 63 Tempest 2400 2 Channel Wireless Intercom System jy Clear Com Parallel Zero Sync Generator SG 120 The Tempest Parallel Zero Sync Generator PSG provides a precise zero reference synchronization signal to each connected Tempest 2 4GHz Parallel Sync Generator BaseStation This signal aligns the hopping patterns and transmit receive Single Zone times of all connected BaseStations to produce the best possible multi base collocated RF performance A single Tempest Parallel Zero Sync Generator supports up to 12 Tempest j Geo Q 2 4GHz BaseStations using the 12 isolated Sync Out DE 9 connectors on the rear panel of the PSG Each BaseStation is connected directly Ha 2606 A to the Parallel Zero Sync Generator via a DE 9 extension cable in a star e 6 OO configuration The connection is made from a PSG Sync Out DE 9F to each OO Raa RARR nOr DOl BaseStation s Base Sync In DE 9M connector This allows each BaseStation o J906go o goooS s 2 8 o to receive the proper synchronization signal completely independent of the condition or presence of any of the other BaseStations eS If more than 12 Tempest 2 4GHz BaseStations are required a second Parallel Zero Sync Generator may be added In this
34. is enabled and only on the channel s selected for Talk Stage Announce SA The Stage Announce SA function in the Tempest BaseStation is used to send a wireless BeltStation microphone signal to a dedicated external audio output When a wireless user presses the STAGE button on the BeltStation their audio is re routed from the selected intercom channel s and is sent to the BaseStation rear panel SA connector In addition a relay closure contact is available on the RELAY connector on the back of the BaseStation Pressing the STAGE button enables the headset microphone regardless of the status of the Talk buttons If enabled all BeltStations can access this feature The Stage Announce output connector is an XLR 3M The Stage Announce connector is balanced and transformer isolated and outputs nominal line level audio from 12 to 8 dBu The Stage Announce connector output level can be adjusted at the Stage Announce menu screen under Wired Intercom Settings In addition the Stage button may be configured to also control an additional relay assigned to the users BeltStation See the GPO Relay section for more details 37 Tempest 2400 2 Channel Wireless Intercom System o Clear Com GPO Relay Contacts Tempest Wireless provides six General Purpose Output GPO contact closures These GPO contact closures can be used for interfacing with other external devices The Stage Announce SA Relay and the five other GPO Relays eno
35. is recommended that you keep ECAN ON at all times ECAN is disabled while the BaseStation s Auto Null or Manual Null menu screens are active to ensure that the hardware is optimized for echo reduction When ECAN is enabled it requires up to 10 seconds of active audio to achieve maximum efficiency Brief loud active audio can help accelerate efficiency Th 53 Tempest 2400 2 Channel Wireless Intercom System jy Clear Com Auto Null Explained In 2 Wire intercom systems inefficiencies in the hybrid circuitries that combine or separate the send and receive audio signals onto the same pair of wires inherently cause echo Within analog systems the echo is not noticeable but when connected to an extremely sensitive digital system the echo becomes more problematic In order to minimize echo resulting from connection to an external 2 Wire system it is necessary to optimize the hardware of the hybrid circuitry in the Tempest BaseStation Tempest provides a user initiated AUTO NULL feature that automatically optimizes the 2 Wire interface Nulling only impacts 2 Wire hard wired intercom connections Auto Null sends a tone to each of the 2 Wire intercom channel connections The Tempest Wireless BaseStation DSP monitors the echo and adjusts the line characteristics Resistance and Capacitance to optimize the interface to the external 2 Wire system When Auto Null is initiated all of the functions of the BaseStation including communication are interrup
36. proceed through warning select Diagnostics and select Sys Information Note There is no PIC Version in the BeltStation Radio Version This needs to be 1 18 or higher DSP Version This must be 3 00 00 or higher Remote Transceiver Remote Transceivers are not required for Seamless Roaming implementation but if they are being utilized they MUST meet the same radio pre requisite of version 1 18 or higher that a BaseStation requires To verify plug in the Remote Transceiver to the rear of the BaseStation then press MENU select BaseStation Settings scroll to Tech Menu proceed through warning select Diagnostic Mode and select System Information Radio Version This needs to be 1 18 or higher Mh 68 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Coverage Planning Placing your antennas for Tempest Seamless Roaming follows the same basic rules of any multi BaseStation Tempest wireless system with one exception The antennas do not need to be located in the same physical location For example let s look at a two BaseStation system utilizing two Remote Transceivers A venue has two large rooms separated by a hallway Each room needs Tempest coverage and the ability for users to work and move freely from room to room Note Up to 11 BaseStations can be utilized with Seamless Roaming providing 11 overlapping coverage areas d A Placing one BaseStation s Remote Transceiver
37. satisfied press ENTER to save the adjustment Press MENU to move up one level in the menu tree Press MENU repeatedly to exit Menu Mode and return to Operational Mode If no other items are selected Menu Mode will automatically exit and return to Operation Mode after a few seconds For additional information on the available BeltStation menu settings see the menu tree diagram and details in this manual Configure the BeltStation by the BaseStation Interface Many of the settings of the BeltStation can be adjusted wirelessly from the BaseStation On the BaseStation press MENU select BeltStation Settings and scroll to the required options This feature allows the communications engineer to control many of the BeltStation s functions without the need to remove the BeltStation from the user As an example to adjust the Battery Alert on a BeltStation from the BaseStation On the BaseStation press MENU to enter Menu Mode Rotate the Volume knob to scroll to BeltStation Settings and press ENT Select the BeltStation to be adjusted and press ENT Scroll to Battery Alert and press ENT to select the Battery Alert adjustment You will see options for ON and OFF Rotate the Volume knob to select your preference and press ENTER to select Confirm the selection on the BeltStation display Press MENU to move up one level in the menu tree Press MENU repeatedly to exit Menu Mode and return to Operational Mode If no other
38. to Remote Antennas If you plan to remotely locate your antennas to improve antenna positioning and maximize range you must provide high quality 50 ohm RF cables with RP TNC connectors CAT 5 Cable for Remote Transceiver If you plan to locate the Remote Transceiver more than 15 feet from the Tempest BaseStation you will need to provide a longer CAT 5 cable The maximum CAT 5 cable length recommended is 1 500 feet BaseSync DE 9 Cable s If you use multiple BaseStations to use Accu Sync BaseStation synchronization you will need to provide one Accu Sync DE 9 cable per additional BaseStation You cannot sync Tempest 2 4 GHz and 900 MHz models together Connections to the Hard wired Intercom XLR 3M F for 2 Wire If you plan to connect the Tempest BaseStation to external 2 Wire party line intercom systems you will need to provide the appropriate 3 PIN XLR cabling RJ 45 Connector Cable for 4 Wire If you plan to connect the Tempest BaseStation to external Clear Com 4 Wire intercom systems you will need to provide the appropriate cabling RJ 45 to RJ 12 Adapter If you plan to connect to an RTS 4W system you will need adapters Auxiliary IN OUT Tip Ring Sleeve Cable If you plan to connect the Tempest BaseStation to external audio devices via the Auxiliary IN and or the Auxiliary OUT connectors you will need to provide the appropriate balanced TRS cabling Stage Announce XLR 3F Cable If you plan to connect the Tempest BaseStation to
39. type of intercom system characterized by audio signals transmitted on one pair of wires and received on a different pair of wires 2xTX Tempest Wireless proprietary technology that wirelessly transmits duplicate audio data packets from two antennas a fraction of a second apart and on different frequencies to minimize the possibility of lost data packets Accu Sync Tempest Wireless technology that synchronizes transmission timing for up to 10 BaseStations to prevent interference Auto Null A process that automatically optimizes the BaseStation 2 Wire intercom interface hybrid to match the line characteristics of the external 2 Wire system AUX IN Inputs program or other audio sources into the Tempest BaseStation to one or more intercom channels The Auxiliary IN connector is a Tip Ring Sleeve jack that accepts a standard TRS plug AUX OUT Outputs intercom audio from one or more intercom channels to an external system The Auxiliary OUT connector is a 4 Tip Ring Sleeve jack that accepts a standard TRS plug Banner The top line of the BaseStation display with white on black lettering Usually the banner is the title of a menu screen Call Alert A feature of intercom BeltStations intended to visually and or audibly alert users to a communication transmission Channel A duplex communication path to transmit and receive voice communication De sensing or receiver desensitization De sensing occurs when a transmitter is op
40. wires to carry one full duplex channel of intercom audio one pair for send and the second pair for receive In addition to intercom audio most systems have separate data lines that carry system data from the matrix to the remote devices The Tempest 4 Wire connection is an audio only interface to 4 Wire systems Data can be present on the input cable but no data is utilized in the Tempest BaseStation Steps to Configure a 4 Wire Intercom Connection Select 4 Wire connection for the appropriate channels Make the physical connections with RJ 45s to the Tempest BaseStation and the 4 Wire system Configure the 4 Wire system to recognize the Tempest Wireless system e Adjust IN OUT volume levels between the Tempest Wireless System and the 4 Wire system as needed Connect the 4 Wire intercom system to the desired channel RJ 45 jack on the rear panel of the Tempest BaseStation Select the 4 Wire setting as described in Wired Intercom Configuration Controls That is all that is necessary for Tempest to be ready to communicate with the 4 Wire system Perform any necessary configuration for the 4 Wire intercom System and the communication link should be complete RJ 45 Jacks The top RJ 45 jack is for Channel A and the bottom RJ 45 jack is for Channel B You may choose to adjust the IN OUT levels on the front of the BaseStation if the volume level between the systems is not acceptable Wiring schemes vary and it is important to e
41. 2 Call Function 37 98 Tempest 2400 2 Channel Wireless Intercom System Call Function BaseStation 46 Charging 43 Cleaning 4 CodeUpdater 73 Connector Antenna 18 Connector Aux In 17 Connector Aux OUT 17 Connector Base Sync IN 17 Connector Base Sync OUT 17 Connector Local Area Network LAN RJ 45 18 Connector Relay 18 Connector Remote Transceiver RJ 45 18 Connector Stage Announce 17 D DB 15 Relay Wiring 38 DC Power Input Connector 16 Default Settings 78 Display Mode 35 E Echo Cancellation Menu BaseStation 53 Echo Test 54 F Features 80 Firmware Update 73 Frequency Band Selecting 32 G GPO Relay Contacts 38 H Headsets 11 iSelect 35 45 47 59 86 L LEDs Headset Channel 12 LEDs Peak 12 LED Talk Button 12 Lockout Key 33 Loop Thru Connectors 86 M Maintenance 4 Master BaseStation 86 Master Mode 63 Mic Gain 36 Mic Kill Button 12 Modes of Operation 57 Clear Com N Name Equipment 45 Network Number 33 Normal Mode i 57 67 79 80 Null Manual 54 P Pairing 86 Pairing BaseStation 44 Power Connections 23 Powering On the BaseStation 24 Power On Off BeltStation 43 Power Options 43 Preferences 45 Program Volume Control 46 Q Quick Start Guide 5 R Remote Transceiver Trouble Shooting 77 RF Considerations 66 Roaming iSelect 47 Seamless 68 Roaming Group 68 95 S Safety 1 Seamless Roaming 68 Shared Mode i 13 35
42. 5 connectors Note that there are two RJ 45 connectors on the back of the BaseStation and they are not interchangeable The second RJ 45 is for a LAN connection 28 Install the BaseStation in a convenient location Install CAT 5 cable so that it is protected from electronic interference as much as possible Install the Transceiver and antennas in a location that provides the best RF coverage Connect the CAT 5 cable to the BaseStation and the Transceiver When the BaseStation detects the presence of the Transceiver there is a brief automatic configuration process before the Transceiver takes over the radio function from the BaseStation operation as a Ziploc bag Coaxial cable may be used to connect alternative antenna options Power cycle the BaseStation when connecting disconnecting the Remote Transceiver When power cycling turn off the power to the BaseStation and wait 10 seconds before turning it back on Failure to power cycle may result in erratic operation See the Antenna Configuration section Tempest 2400 2 Channel Wireless Intercom System There are two RP TNC antenna connectors on the top of the transceiver allowing for connection of a two half wave antennas or alternate antenna configurations Always ensure that the antennas are securely connected for proper system The Transceiver antenna connectors are made to be water resistant so outdoor use is acceptable The ca
43. Hopping Spread Spectrum FHSS technology that has seven U S patents Multiple BeltStation access is achieved by implementing Time Domain Multiple Access TDMA with Frequency Shift Keying FSK modulation Tempest uses an Algebraic Code Excited Linear Prediction A CELP voice compression algorithm to reduce the bandwidth necessary for transmission and yet maintain the highest possible voice intelligibility In addition this algorithm utilizes advanced lost packet masking technology which greatly reduces the affect of packet loss possible in all Digital RF transmission schemes The loss of audio packets is managed by the algorithm to reduce the possibility of detecting a loss of audio In the 2 4GHz RF band multi path interference occurs frequently The Tempest RF scheme is dramatically enhanced with the addition of proprietary 2xTX technology that transmits each data packet twice This technique reduces spectral efficiency by half but greatly increases audio intelligibility by reducing the Effective Packet Error Rate EPER by orders of magnitude The system transmits packet data every 5ms and then hops or changes frequency The sequence of frequency changes is controlled by a predetermined hopping pattern Each hopping pattern is optimized such that any new frequency has a quasi orthogonal relationship to the last operating frequency This quasi orthogonal frequency relationship ensures maximum frequency separation between any two consecutive
44. If 4 Wire is selected the OUT Level control adjusts the outgoing level of the 4 Wire signal If neither 2 Wire nor 4 Wire is selected the OUT Level control is inactive In addition to the intercom OUT levels the OUT control is used to adjust Aux OUT levels 8 USB Connector The USB connector is used to update the Tempest BaseStation firmware and is not used in normal operation 9 BeltStation Program Connector The BeltStation Program connector is used to pair the BaseStation with BeltStations To pair the BaseStation with a particular BeltStation ensure that the BaseStation is powered ON and in Operational Mode not in Menu Mode Ensure that the BeltStation is powered OFF Plug one end of the pairing cable into the BaseStation and plug the other end of the pairing cable into the BeltStation Turn the BeltStation power ON by pressing and holding the BeltStation Power ON OFF switch for two seconds The pairing process happens automatically and the message Pairing Complete will appear on the BeltStation LCD for approximately three seconds when done 10 Power ON OFF Switch The ON OFF switch is used to turn the BaseStation power AC or DC ON and OFF 15 Tempest 2400 2 Channel Wireless Intercom System o Clear Com Rear Panel Left 1 AC Power Input Connector The IEC AC Power Input Connector accepts the AC power cord Use this connector with the supplied AC power cord to power the Tempest BaseStation from AC power between 85
45. an external audio device via the Stage Announce connector you will need to provide the appropriate XLR 3F cabling Relay Access DA 15 Breakout Cable If you plan to utilize any of the six available relays on the back of the Tempest BaseStation you will need to provide an appropriate DA 15 breakout cable to access the Stage Announce Relay and Individual Relays LAN Connection RJ 45 CAT 5 Cable If you plan to connect the Tempest BaseStation to a computer or local area network you will need to provide the appropriate RJ 45 CAT 5 cabling 11 Tempest 2400 2 Channel Wireless Intercom System o Clear Com BaseStation Overview Front Panel Left 34 9 10 1 Local Headset Connector The 4 PIN XLR male headset connector is compatible with most Dynamic or Electret headsets that have 4 PIN XLR female connectors This headset connector allows a user to communicate on any one of the two intercom channels Controls for this connector are located to the immediate right The mic gain for the Local Headset can be adjusted from the Set Mic Gain menu under the BaseStation Settings Note the headset must be purchased separately 2 Talk Button and LED The Talk button works in conjunction with the Local Headset Connector The Talk button enables or disables the microphone for the local headset A blue TALK LED will illuminate when the mic is enabled Tempest uses an intelligent latching method for talk buttons Pressing TALK momentarily will ca
46. and 260 VAC at 50 60 Hertz The BaseStation will draw approximately 15 Watts 125mA at 120VAC 65mA at 230VAC 2 DC Power Input Connector The DC Power Input Connector accepts a Switchcraft S760 2 1mm x 5 5mm power plug wired as center positive Use this connector with a user supplied cable to power the Tempest BaseStation from DC power battery between 11 and 32 VDC The BaseStation will draw approximately 12 Watts 990 mA at 12VDC 3 Intercom Channel A B Connectors The Intercom Channel connectors A B allow the user to connect the Tempest BaseStation to 2 Wire external intercom systems or other Tempest BaseStations The XLR 3M F 2 Wire intercom connectors interface with Clear Com RTS Balanced and other compatible intercom systems The pairs of XLR3 M and XLR 3F are electrically identical 4 RJ 45 4 Wire Intercom A B Connectors The RJ 45 4 Wire Intercom connectors A B interface with 4 Wire intercom systems and devices including Clear Com matrix systems This is an intercom audio only connector and does not support data transfer The connector is balanced and transformer isolated Nominal line levels are 18 to 4 dB IN and 6 to 10 dB OUT 16 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Rear Panel Right 1 SA Stage Announce Connector The SA connector is used to output BeltStation audio to a dedicated audio output The SA Connector is an XLR 3M connector and accepts a standard XLR 3F The SA Conne
47. ar Com s express written permission will not invalidate the warranty f Software Updates i Software Updates are released periodically to correct discovered program bugs During the Warranty Period software updates are available to Customers free of charge g Software Upgrades i Software Upgrades include new Features and or Functional Enhancements and are not included as part of the Standard Warranty but may be purchased at the published rates ii Note In the absence of a Software Update containing a program correction and no available workaround to mitigate the problem at the discretion of Service Sales Engineering or Product Management the Customer may be provided a Software Upgrade under warranty ll Exclusions Services do not cover damage or failure caused by any occurrence beyond Clear Com s reasonable control including without limitation acts of God fire flooding earthquake lightning failure of electric power or air conditioning neglect misuse improper operation war government regulations supply shortages riots sabotage terrorism unauthorized modifications or repair strikes labor disputes or any product failure that Clear Com determines is not a result of failure in the Services provided by Clear Com Further Services excluded from this Agreement include services required due to errors or omissions in Customer purchase orders installation or maintenance of wiring circuits electrical conduits or devices ext
48. aseStation coverage areas It is also helpful when the BaseStation or T Desk is used to monitor and manage the BeltStations The BaseStation name can include up to 14 characters Prior to a name being assigned a hexadecimal serial number is displayed as a default The BaseStation name will appear on the banner top line of the BaseStation display with white on black lettering on the BeltStation display and in the BeltStation s menu under Select Base The BeltStation will accept 14 characters in the name but only the first six characters of the BeltStation name can be displayed on the BaseStation Operation screen If the BeltStation is named Camera 1 then Camera will be displayed on the BaseStation slot for that BeltStation because of the six character limit If the BaseStation will be used to monitor and manage the BeltStations the BeltStation name should be limited to six characters To name each BaseStation 1 On the BaseStation press MENU and select BaseStation Settings then Name BaseStation uon 2 Rotate the Volume control to move the underscore to select the character to be changed 3 Press ENT and notice the underscore changes to a pointer A under the selected character 4 Rotate the Volume control to scroll through the character list Press ENT to select the new character Characters always replace and never insert Repeat as needed 5 Press ENT to save the new name after all characters are complete Failur
49. attery Charger cccccssccccccccssssssceeccececsessseeeeeseeeeesseesseeeeeeeeseseeesseeeeceseesesaseeeeeesessesaeaees Navigate the BaseStation Menu rires sasvnssscceeters cas vases FRx CRY e do aaa Ed SFR CHAR XR E EEKE S Fog Va RC GARE C TEES caavadsdencea se Navigate the BeltStation M Nu h ccccsccccccccessssssceececcecsessseeeeeeceseessesseseeeeeeseeeessseeeeeeseeseaseeeeeesessesaaeees Adjust Min Max BeltStation Volume Levels Configure Stage Announce and SA Relay Configure Relays for Individual BeltStations Usethe IamscelVer s ndisse excess ese a e cuvacets tyadsenacysticestgscesevewedess side a eate edo Adecassepeneancts Update the Firmware with CodeUpdater Troubleshooting BaseStation I eris cxtscices exschstdeandacedsaschcdsnszdencuceunc AE ENE EEE E AEE A E E EEEE REEN Tempest Remote Transceiver Tempest Part Numbers eie ei eee anr e NEENA r EKE NENEA Yn E YN LU EIN ENESESSE EES CEINE sen ence EFSI EPEE EnS 2 4 GHz System Specifications BeltStation SpecificatiOfls 3 onion aee aa a TERRE aaa aa saai Remote Transceiver Specifications Glossary Important Safety Instructions The word Caution is the lowest of the three signal words Caution Warning and Danger with Danger being the highest Therefore whenever the word Caution is used it may be replaced with either of the higher rated signal words Warning or Danger a DANGER
50. bility of the Customer ii Clear Com does not provide temporary replacement equipment loaner during the period the product is at the factory for repair Customers should consider a potential prolonged outage during the repair cycle and if required for continuous operations purchase minimum spare equipment required or purchase an AWR Warranty Extension iii No individual parts or subassemblies will be provided under warranty and warranty repairs will be completed only by Clear Com or its Authorized Service Partners 94 Tempest 2400 2 Channel Wireless Intercom System q Clear Com This page intentionally left blank 95 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Tempest Block Diagram External RF FRONT PANEL CONTROL Module LOCAL CH CONTROL Interface Sync Pulse Out TALK CALL MIC KILL Sync Pulse In CH SEL HEADPHONE XLR VOLUME CONTROL FRONT PANEL LEDs 2W 4W SETTINGS CH SEL LOCAL CH SEL 2W 4W SEL GAIN IN 2W 4W SETTINGS GAIN OUT CH SEL 2W 4W SEL DISPLAY CONTROL MENU ENTER Radio ON OFF DSP FC SERIAL AUDIO codec codec l A 24 B 2 4 CLEARCOM Wire Converter A Wire Converter B AUDIOCOM O CHA CHA CHA CHA CHB CHB CHB CHB 2w 2W 4w 4W 2W 2W 4w 4W MALE FEM IN OUT MALE FEM IN OUT 96 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Tempest Block Diagram continued Beltpack Program Rear
51. ble The STAGE button is always Momentary when enabled Tempest 2400 2 Channel Wireless Intercom System q Clear Com Configure Relays for Individual BeltStations From From Since the BeltStation Press MENU select Set Controls select Select Relay Note that there are more options under Set Controls than fit on the screen Scroll to the bottom of the screen and scroll one more detent to see the Select Relay option Select one of the relays Relay 1 thru Relay 5 When a relay is selected a check mark will be visible beside the selection To activate the relay a Relay Button must be triggered To select a Relay Button one of the relays must already have been selected To select a Relay Button Press MENU select Set Controls select Relay Button select one of the trigger options If Talk A or Talk B is selected to activate the relay the relay will remain closed whenever the button is selected for active talk If Ch A or Ch B is selected to activate the relay the relay will remain closed whenever channel A or B is selected If STAGE ENTER or CALL is selected to activate the relay the relay will remain closed whenever the button is pressed for as long as the button is held If STAGE is selected to activate the relay and if Stage Announce Audio is enabled and if the Stage Announce Relay is enabled all three functions will operate simultaneously If ENTER is selected to activate t
52. ble Disable Enable Disable Channel Select A B Dual listen A or B listen Ch A Only Ch B Only Scroll To Adjust p SET CONTROLS r Volume Limit Min Volume Scroll To Adjust Max Volume Scroll To Adjust r SelectRelay Relay Button BELT SETTINGS Name Beltstation Belt Name ech Menu Proceed Exit Radio Config 5 Radio Information Sidetone Volume Scroll To Adjust dy Stage Announce Talk A Talk B i Aud Security udio CA 7 Momentary ChB Disabled Disable Stage Enter Diagnostics Rel a low Battery 10 Enable System Information Call Disable Scan Deb Call Alert Wireless ISO a mA Show Hide Debug Infc Audible Disable Vibrate Set Defaults Both Disable Volume Press gt Restore Factory Defaults PEE Clear Memory Call Butta Disable Belo Talk Tones gena J Disable Scroll To Adjust Enable Disabl d MODE SETTINGS Delay Switch gt Normal Shared H 1 Biase Normal Disable shored Program Volume Shared Audio 4 Off Audio Off Absolute Audio On Relative DELETE BASE Clear Com Wired Intercom Interface to
53. ble connections on the bottom of the transceiver are not water tight so always protect from immersion In severely blowing rain it may be prudent to protect with an RF transparent cover such Pairs of Directional Anten nas must be aimed to cover the same area Clear Com Maximizing System Performance and Operational Range Radio waves especially those at 2 4GHz can be significantly affected by walls windows or other physical barriers Concrete or metal walls can be of particular concern Some tinted windows are also significant barriers to RF Always position antennas to minimize interference from all barriers A human body can be a barrier to the radio signal especially when operating near the limit of the signal s range If you experience interference turn the BeltStation toward the BaseStation antenna Electronic equipment can generate radio interference Install the BaseStation antenna away from sources of electrical interference Be aware of the presence of nearby electronic equipment that may cause interference as you move about while wearing the BeltStation Reflected RF signals called multi path interference can cause inter symbol interference resulting in compromised audio Multi path interference should be suspected when audio is imperfect and there is no other obvious cause Typically inter symbol interference requires a reflection path that is at least a few hundred feet It is most likely to occur in a large encl
54. case the two PSGs must be connected together utilizing the Sync Out DE 9F connector on the first PSG to a Sync In DE 9M on the rear panel of the second PSG This will allow the synchronization of up to 23 Tempest 2 4GHz BaseStations WV The ZSync technology is only applicable to 2 4GHz Tempest models Ih 64 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Master Mode Master Mode is a Tempest BaseStation function that allows multiple BaseStations to share audio without the presence of an external hardwired intercom system It is necessary to use Master Mode when two or more BaseStations are connected with the 2 Wire interface and no external power source is present Master Mode provides necessary system power to the 2 Wire hybrid circuitry in each of the connected Tempest BaseStations If when an external 2 Wire intercom system is connected to Tempest the external 2 Wire intercom system provides the required power and system termination and Master Mode is automatically disabled On the BaseStation that will be set to Master Mode set the 2 Wire Intercom Type Select slide switch to the Clear Com position Master Mode only works in Clear Com mode If RTS or BAL is selected an attempt to set the BaseStation as master will result in an error message If the slide switch is changed from Clear Com to RTS or BAL Master Mode will turn OFF and it will be necessary to return to the Multi Base Setting menu to re enable Ma
55. ccessseecceseeeeesseeeessaeas Wireless ISOren a ene EEUU 4 Wire Matrix Intercom Interface c ccccccccccessssccesssseccccsseccesssseccccssseeccesseceessseceessseeecesseecesaseeeeeaeees 2 Wire Party Eine Interface sii ee tercero rt ete vr b Ere ea ca ede era EE EE Modes of OperatioM eseis nienn enna C Normal MOGG 1 areni E EAE AE Xe ERES REE aE EEEE AENEA TEAREN EE DEAE Shared MORE merienn a a e E RE E aE EA SPIE MOQ Ehara o cs Connecting Multiple BaseStations ssssssssssssissscssscsusssosssisossssssssusisusisossssisosscossvssssssssosss sssvivssoso oninis Audio Connections for Multiple BaseStations ccccccccssccccsssscceessseceesssececssseseceessaeecessseeccesseeeeesseeeeesas IR CGUES Ip onm dC T ZSync Technology Master Mode Special RF Considerations with Multiple BaseStations Seamless Roaming Pre Requisites Implementation HOW DO I Pr d Remove Batteries from BeltStations ssssssessseeeeeee eene nnne nnne nnne nnne nennen nns Install the Rechargeable Battery iiir rear tha ha pae rna ch s rn vo kv vaa a F e a ER E RUF FEES Ea REA RR 4a Sai Inn THE BAthe ey CE TED CODES Install AA Alkaline Batteries rre terere tnter etnia e he noia ee ka seh eva errare erue eub Use the 5 Bay B
56. ces are sold separately All Tempest BaseStations continue to support and provide Accu Sync synchronization signals It is however strongly recommended that ZSync technology be used whenever there is a multiple BaseStation configuration With traditional Accu Sync technology BaseStation transmit receive cycles are coordinated so that all of the BaseStations are transmitting at the same time This prevents one transmitter from de sensing nearby receivers Traditional Accu Sync does not however coordinate anything in the frequency domain ZSync technology combats turn on to turn on variation by providing a zero sync reference that coordinates the hopping patterns of all connected BaseStations ZSync technology ensures that in addition to transmit receive timing there is a fixed relationship between all of the BaseStation s radio frequencies every time the system is powered up irrespective of random time variation in power up sequences Assuming that the Network Numbers for the BaseStations have been set properly there will be virtually no unit to unit interference even with up to 11 BaseStations in a system when using ZSync This is true for roaming as well as non roaming applications In addition in roaming configurations ZSync allows the BeltStations to know exactly what frequency a given BaseStation is operating on at any given time This allows for very fast detection and switching from one BaseStation to another The use of ZSync technology is
57. ck feature per BeltStation 4 ENTER Button The ENTER button operates differently depending on the mode of the BeltStation In Menu Mode pressing the ENTER button selects the current menu option and is the same as pressing a Volume control A menu item is not selected until the ENTER button or Volume control is pressed The ENTER button can also activate Wireless ISO wireless talk around providing wireless communication isolated from any connected wired intercom system The ENTER button is also one of the buttons that can be assigned to activate a Relay in the BaseStation It is possible to activate the Relay whenever the Wireless ISO feature is used 5 LCD While in Operational Mode the LCD displays the status of the BeltStation including the name of the currently communicating BaseStation RF strength battery level and other data The LCD backlight and contrast can be adjusted from the LCD Adjustments menu screen under the LCD LED section of the BeltStation menu 19 Tempest 2400 2 Channel Wireless Intercom System o Clear Com 6 CALL Button The CALL Button sends a 2 Wire compatible call signal to any wireless BeltStation and any hard wired intercom device on the intercom channel The Call signal will be routed to intercom channels indicated by the user s active Talk button s 1 Rubberized Access Cover The Rubberized Access Cover helps prevent dust dirt and liquid from entering the BeltStation through the USB or th
58. com Europe Middle East and Africa Headquarters Cambridge United Kingdom Tel 44 1223 815000 Email SalesSupportEMEA clearcom com Canada Office Quebec Canada Tel 1 450 653 9669 China Office Beijing Representative Office Beijing P R China Tel 8610 65811360 65815577 Table of Contents Important Safety IMStHUCHONS ai im esters ee ooh etas er ero e ER ches Doa eoe R2 cence EA NEA EER AERE eR PER eB RE a INR eg EE EE oaa FR d A C Power Warning RERO PERERE Battery Safety cio iet epe ence abc e en E EDE E ETE i MainteriahceanmdGale cone esae rere nee lia tudes sese Coa eee kan epe posu Fe Roe SEE A pa ER Re REFERS RA ANS AORE QUICK Start C1 Io REPRE OTIDIETLUIIE m What YouWillNeed iiie rre eerte cans sivas edo estero veda ege tues eeu quer etu diee cess ever keen ey E NBOE Theory of OpetratiOn i icit terere ati o ree b ttp o chugs epe ae voe e A EB i ENSE eves Accessory Items You May Require BaseStation Overview eeeeee Front Panel Left Front Panel Right Rear Panel Left Rear Panel RIBlIE arci iiie rone tr desse eura aha gne egens ye yo era PURI adea pede seped can eve du Ra ERE dea epa lush agen na eee EY HUN BeltStation Overtview e ceue ee ener nee een eee uet ey reto poo eR Fey eoa dea dena ae UE HE Y eee ESE Exe exe e YR Ee aga Na Ps eo ER esa Ead eer EET due Tran
59. ctor is balanced and transformer isolated Nominal line level is 12 to 8 dBu The SA Connector output level can be adjusted under the Wired Intercom Settings menu 2 Aux IN Connector The Auxiliary IN Connector is used to supply program or other audio sources to the Tempest BaseStation The Auxiliary IN Connector is a Tip Ring Sleeve jack that accepts a standard TRS plug The Auxiliary IN Connector is balanced and transformer isolated Nominal line level is 15 5 to 4 dBu Audio supplied to the Aux IN Connector can be assigned to any combination of the four intercom channels with individual levels for each channel at the Aux In Out Assignment Level menu While in the Aux In Out Assignment Level menu the front panel CHAN SEL button or the Volume control can be used to advance through the channels and the IN Level control is used to adjust the Aux IN level Adjust to the lowest level to restrict audio from a channel 3 Aux OUT Connector The Auxiliary OUT Connector is used to supply intercom audio sources from the Tempest BaseStation The Auxiliary OUT Connector is a 4 Tip Ring Sleeve jack that accepts a standard TRS plug The Auxiliary OUT Connector is balanced and transformer isolated Nominal line level is 12 to 8 dBu Audio supplied from the Auxiliary OUT Connector can be assigned from any combination of the four intercom channels with level control at the Aux In Out Assignment Levels menu While in the Aux In Out Assign
60. ctors Widely distributed antennas may permit up to 10 BaseStations to be linked The 2 Wire Intercom Type Select Switch on the Tempest BaseStation front panel must be set to ClearCom for Master Mode to function Using the 3 PIN XLR male or female connectors on the back of the BaseStation connect the intercom channels of each BaseStation that will share audio Set any one of the BaseStations to Master Mode On It is only necessary to set one BaseStation to Master Mode Master Mode settings are found at the Set Base as Master screen under the Multi Base Settings of the Main Menu Once one BaseStation is in Master Mode audio will be shared among all BaseStations that are connected to that intercom channel Lines must be nulled for proper operation Mh 60 Tempest 2400 2 Channel Wireless Intercom System q Clear Com When an external 2 Wire hard wired intercom system IS present Set the 2 Wire Intercom Type Select Switch to the proper type and select 2 Wire mode Connect the hard wired intercom to the BaseStation In this configuration each connected Tempest BaseStation intercom channel will receive power and termination from the wired intercom system The Tempest BaseStation functions as an additional wired BeltStation from the perspective of the connected 2 Wire system Connect either male or female male and female connectors are electrically identical 3 pin XLR from the 2 Wire intercom channel to be shared to the BaseS
61. d whenever there is a multiple BaseStation configuration Tempest includes a Master Mode which provides required audio power when only Tempest BaseStations are linked without external intercom See the Master Mode section V If intercom channels are connected across multiple BaseStations without connection to an active 2 Wire intercom one of the BaseStations must be placed into Master Mode A multi base system will generally utilize Tempest Remote Transceivers to distribute the wireless signal sometimes extending the number of users by overlapping the wireless coverage area and sometimes extending the wireless range with the iSelect Roaming feature In this application always try to separate antennas by at least 10 feet whenever possible V If multiple BaseStations are linked on a common audio channel each BaseStation must be nulled separately Null one BaseStation at a time A 4 Wire matrix intercom system may be configured to connect to multiple Tempest BaseStations so that all share the same channels Configure each BaseStation individually as described in 4 Wire Matrix Intercom Interface The following information relates to multiple BaseStation configurations without a matrix system Th 59 Tempest 2400 2 Channel Wireless Intercom System jy Clear Com Steps to Configure a Multiple BaseStation System Locate and configure antennas to minimize RF interference Make Accu Sync or ZSync connections Make 2 Wire Connections
62. dio passing when not using an external hard wired intercom system and Tempest BaseStations are sharing intercom channels e Confirm that no wired intercoms are connected to the system Confirm a 3 pin XLR cable connection for each channel to be shared between each of the BaseStations e Set the BaseStation 2 Wire Intercom Type Select Switch to the Clear Com position Select 2 Wire for the relevant channels Set only one of the Tempest BaseStations to Master Mode Audio can only be passed from one BaseStation to another in the Clear Com mode unless actually connected to to another type of wired intercom system Connecting any wired intercom to any BaseStation will automatically disable Master Mode and disconnect all shared channels that do not have a wired intercom connected No audio passing when using an external hard wired intercom system and Tempest BaseStations are sharing intercom channels e Confirm a 3 pin XLR cable connection for each channel to be shared between each of the BaseStations Set the BaseStation 2 Wire Intercom Type Select Switch to the appropriate position Select 2 Wire for the relevant channels For each channel to be shared connect the wired intercom to one of the BaseStations When connecting any shared BaseStations to any wired intercom system only channels connected to the wired system can be shared 75 Tempest 2400 2 Channel Wireless Intercom System q Clear Com BeltStation Be
63. e Set Base As Master setting will remain ON through a power cycle Ih 65 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Special RF Considerations with Multiple BaseStations Whenever multiple Tempest BaseStations are operated together in close proximity special consideration must be taken to ensure proper system operation and maximize operational range See the Antenna Location section of this manual for more information on antenna placement See the Antenna Configuration section of this manual for details about recommended cable type and other important information about connecting your antennas to your Tempest BaseStation See the Accu Sync or ZSync section for more information on using synchronizing multiple Tempest BaseStations Up to three to five BaseStations may be used in simultaneous operation in close proximity to each other with proper synchronization and antenna placement under ideal conditions Closely spaced antennas will cause adverse system performance and will reduce operational range Never Sync between 2 4GHz and 900MHz Tempest models ZSync is only compatible with 2 4GHz Tempest models When two or more Tempest BaseStations are to be operated in the same location utilizing the Accu Sync or ZSync technology can significantly increase system performance and operational range Using Link Quality with Collocated Systems Tempest provides a diagnostic tool to measure the link quality LQ betwee
64. e Band 1 is the default and should be used for maximum RF performance If the Tempest Wireless system is transported to a country with special requirements navigate to the Radio Configuration screen in the Tech Menu to select the appropriate frequency band from the Set Band menu screen in the BaseStation After changing the frequency band selection it is necessary to pair each BeltStation with the BaseStation so the information can be transmitted from the BaseStation to the BeltStation See the Pairing with BeltStations section of this manual for more information on pairing 32 Tempest 2400 2 Channel Wireless Intercom System uu Clear Com Network Number and Lockout Key The Network Number determines the RF frequency hopping pattern for the BaseStation and its corresponding BeltStations This is a key operational parameter and is represented by a number between 0 and 42 When using multiple collocated Tempest BaseStations it is imperative that Network Numbers are properly coordinated BaseStations that are synchronized together using the ZSync technology must utilize the same Network Number Group for optimal performance to be achieved Up to 11 Tempest BaseStations can be utilized in one Network Number Group under ideal conditions Band 1 For example a configuration using ZSync and 11 Tempest BaseStations would assign each BaseStation a Network Number 0 1 2 3 10 from the Band 1 Group 1 The chart below outlines
65. e BeltStation pairing connector Keep this cover securely closed at all times to ensure the best possible seal 2 USB Mini B Connector The USB Connector is used to charge the BeltStation with the supplied wall charger In addition the USB connect is used to update the firmware of the BeltStation 3 BeltStation Pairing Connector The BeltStation Pairing Connector is used to pair the Bell 1 2 e supplied 1 8 stereo mini connector 1 Belt Clip The Belt Clip enables the BeltStation to be worn on the user s belt or other clothing item 2 Power ON OFF Button The Power ON OFF button is used to turn the BeltStation ON or OFF Press and hold the Power ON OFF button for two seconds to turn the BeltStation ON Press for four seconds to turn the BeltStation OFF 3 Battery Compartment 4 3 The Battery Compartment holds either one Tempest Lithium Polymer rechargeable battery or 3 standard alkaline AA cells To remove the battery door press down on the thumb markings and pull the battery door toward the bottom of the BeltStation To remove batteries from the battery compartment turn the BeltStation battery side down and tap the bottom of the BeltStation on the palm of your other hand Please be careful to insert alkaline AA batteries according to the marked polarity All of the alkaline AA cells face the same direction If the battery cover does not fit or close properly the battery may not be inserted correctly 4 Headset Connector
66. e in approximately 2 hours Lithium Polymer batteries ship from the factory with approximately 50 charge It will not damage the Lithium Polymer batteries to use them without charging them C first This will however result in shorter run time until the Lithium Polymer battery is fully charged When possible charge Lithium Polymer batteries to full capacity to ensure full battery life prior to use Using 3 alkaline AA batteries can provide up to four hours of battery life Use only high quality alkaline AA cells This will provide enough time to fully charge the Lithium Polymer battery To remove the battery door press down on the thumb markings and pull the battery door toward the bottom of the BeltStation To remove batteries from the battery compartment turn the BeltStation battery side down and tap the bottom of the BeltStation on the palm of your other hand Please be careful to insert alkaline AA batteries according to the marked polarity All of the alkaline AA cells must be oriented the same direction If the battery cover does not close properly the battery may not be inserted correctly Mh 42 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Charging the Lithium Polymer Battery With the Lithium Polymer batteries installed in the battery compartment plug the AC end of the supplied 5VDC Charger Power Supply into a standard AC wall outlet Open the rubberized access cover on the side of the BeltStation a
67. e result as using the Volume control to scroll down to the desired menu item and pressing ENT 11 LCD While in Operational Mode the LCD displays the status of all wireless BeltStations that are currently communicating with the BaseStation including the name of the BeltStation RF strength battery level and other data The LCD contrast and backlight intensity can be adjusted from the LCD Adjustments menu screen Remote Transceiver TDESK Connection Indicator Base Name Master Mode Channels Battery Gauge Battery Alert RSSI Meter Belt Name BaseStation LCD Operational Mode Ih 13 Tempest 2400 2 Channel Wireless Intercom System o Clear Com Front Panel Right The Front Panel Right controls 1 7 will normally be used together to configure the Tempest BaseStation for 2 Wire or 4 Wire operation 1 2 Wire Intercom Type Slide Switch A amp B The 2 Wire Intercom Type slide switch configure the BaseStation for the type of intercom that will be connected to the corresponding 2 Wire connectors on the rear panel of the BaseStation Clear Com RTS or BAL AudioCom can be selected This switch only affects 2 Wire operation and not 4 Wire operation The A amp B switch selects the 2 Wire system type for both the A and the B intercom channels Select the appropriate 2 Wire switch setting prior to connecting the 2 Wire intercom Do not switch between 2 Wire types while connected to a 2 Wire system and powered ON The
68. e this option 1 Press MENU to enter Menu Mode From the Main Menu select Set Controls then Talk Buttons 2 Under the Talk Buttons menu select Either Or and then scroll to Enable Ih 47 Tempest 2400 2 Channel Wireless Intercom System q Clear Com iSelect Roaming Selecting a BaseStation Installations with multiple BaseStation coverage zones often require users to move from one work zone to another throughout the day One of the ways Tempest handles these transitions is with iSelect On Command Roaming Using iSelect a user can easily change their communication from one BaseStation to another BaseStation in just a few seconds Confirm that the BeltStation has been paired with all required BaseStations e Confirm that there is an available slot on the desired BaseStation If no slot is open power OFF one of the connected BeltStations wait for 15 seconds and proceed Press MENU and select Select Base Scroll to the desired BaseStation and press ENTER Press MENU to exit e Tempest Wireless BeltStations remember the last 64 BaseStations to which they have been paired Seamless Roaming BeltStation Configuration Installations with multiple BaseStation coverage zones often require users to move from one work zone to another throughout the day Unlike iSelect Roaming Seamless Roaming allows users to roam freely from one zone to another without any manual adjustment on their part The BeltStation will
69. e to press ENT to save will clear all changes 6 Press MENU to escape to the Operation Mode screen Naming the BeltStation works the same as naming the BaseStation On the BeltStation press MENU and select Belt Settings then Name BeltStation Use the Volume control and the ENT button to select and change characters Press ENT to save the changes BeltStation names can be changed wirelessly from the BaseStation s menu or from T Desk when the system is on a local area network Th 35 Tempest 2400 2 Channel Wireless Intercom System jp Clear Com BaseStation Headset Connection and Controls The BaseStation headset connection is a functional user communication point and may also be used for setup and troubleshooting The Front Panel Headset can communicate on any one of the two intercom channels Controls for this headset are located just to the right of the connector and in the menu on the BaseStation Settings screen The front panel headset connector is a 4 PIN XLR male A compatible headset must be provided by the user The TALK button enables or disables the microphone for the local headset A blue LED will backlight the word TALK on the TALK button when the mic is enabled Always keep the microphone disabled TALK OFF when not in use Tempest uses an intelligent latching method for TALK buttons Pressing the TALK button momentarily less than two seconds will latch the mic button The blue TALK LED will remain lit and
70. ealer or Distributor with their installation and technical support enquires rather than using the Customer Service Centers directly Tempest 2400 2 Channel Wireless Intercom System Clear Com f Support for Direct Sales i Customers may utilize the Customer Service Centers once a system has been installed and commissioned by Clear Com Systems and Applications Engineers or in the case of project installations once the Project Team has completed the hand over to the Support Centers RETURN MATERIAL AUTHORIZATION POLICY a Authorizations All products returned to Clear Com or a Clear Com Authorized Service Partner must be identified by a Return Material Authorization RMA number b The Customer will be provided with an RMA number upon contacting Clear Com Sales Support as instructed below c The RMA number must be obtained from Clear Com via phone or email prior to returning product to the Service Center Product received by the Service Center without a proper RMA number is subject to return to the Customer at the Customer s expense d Damaged equipment will be repaired at the Customer s expense e Returns are subject to a 15 restocking fee f Advance Warranty Replacements AWRs 93 i iii iv v vi vii viii During the first 30 days of the Standard Warranty Period Once the equipment fault has been verified by Clear Com or its authorized representative Clear Com will ship a new rep
71. eans a product or part that has been returned to its original specifications c Standard Warranty Period by Product i All Clear Com brand systems and products including belt packs have a Limited Warranty of two years with the exception of 1 Cables accessories components amp consumable items have a Limited Warranty of 90 days 2 Any Clear Com product that has been classified as obsolete at the time of sale has a Limited Warranty of 90 days from sales and will be replaced with the same product or a sales credit will be issued at the sole discretion of Clear Com 3 Headsets handsets microphones and associated spare parts as well as UHF wireless IFB products have a Limited Warranty of one year 4 UHF WBS Analog wireless intercom systems have a Limited Warranty of three years 5 All software products including Concert Client and Server ECS Production Maestro and Logic Maestro are warranted for one year and shall substantially conform to published specifications The media on which the Software is furnished is warranted to be free of defects in material and workmanship under normal use for a period of one year 6 Any Clear Com products that are listed within the last time buy period have the same Limited Warranty for their type 1 i1 1 1 5 as above d Any Clear Com product that is repaired or supplied as a replacement under the terms of this Limited Warranty shall inherit the remaining warranty period from the
72. ectional antennas have a circular pattern and radiate RF energy equally in all directions at approximately a 90 angle to the element of the antenna Other antenna options are available including directional and higher gain antennas Please contact your dealer or distributor for more information on optional antennas Only use approved antennas Unauthorized antennas may be illegal Using more than one BaseStation permits an increase in the number of wireless BeltStations within an area or by utilizing one of Tempest s roaming features allows increasing the area covered and even allows for the creation of separate but adjacent or overlapping coverage areas The number of BaseStations that can be utilized in a system is limited by RF competition between systems and several other RF conditions Judicious placement of antennas can help facilitate a large number of wireless BeltStation users on a single system Ih 25 Tempest 2400 2 Channel Wireless Intercom System jy Clear Com Antenna Configurations Option 1 Install the BaseStation in the center of the area of communication with antenna installed on the back of the BaseStation having a clear line of sight in all directions When attaching the supplied Wave Omnidirectional Whip antenna directly to the back of the BaseStation always ensure that the antenna is firmly seated is not cross threaded and is located away from any metal obstructions Keep the antenna away from walls or oth
73. elp to ensure that your system operates properly and achieves the maximum possible operational range See the Antenna Configuration section of this manual for details about recommended cable type and other important information about connecting the antenna to the Tempest BaseStation BaseStation Location The location of the BaseStation is important but it is the location of the antenna that will ensure maximum system performance and operational range Whenever possible locate the BaseStation in close proximity to the desired coverage area If this is not possible consider using the optional Remote Transceiver to achieve optimal antenna positioning It is not recommended to use RF coaxial cable lengths longer than 25 feet to remote the antenna as this will degrade system performance and operational range The BaseStation must have a source of electric power available This can be either AC or battery DC power The front panel of the BaseStation must be accessible for configuration The front panel may be used as a communication portal The rear panel must be accessed for making wired system connections The Tempest BaseStation should be in a location that has adequate ventilation and is not subject to extreme temperatures and humidity e Avoid areas subject to water or rain Always use a stable and secure platform or rack mount system Ih 23 Tempest 2400 2 Channel Wireless Intercom System jy Clear Com Power Connections The Te
74. eltStations in Normal Mode and an unlimited number of Shared BeltStations Comes with AC power cord USB cable 1 8 stereo mini programming cable two whip antennas and T Desk software Tempest 2 4 GHz 4 channel Dual Listen wireless BeltStations Features stage announce TMR42524INCC CP 242 call remote mic kill vibrate alert internal antenna 4 PIN male XLR program port and USB connector Comes with 2000mAh Li Poly rechargeable battery and wall charger TMB22524INCC CM 222 Tempest 2 4 GHz 2 channel Dual Listen wireless BeltStations Features stage announce TMR22524INCC CP 222 call remote mic kill vibrate alert internal antenna 4 PIN male XLR program port and USB connector Comes with 2000mAh Li Poly rechargeable battery and wall charger Tempest FX 2 4 GHz Remote Transceiver Allows remote transmit receive function with no loss of RF signal Connects to compatible BaseStation via standard CAT 5 RJ45 cable Power is provided down the CAT 5 cable for up to 1500 feet 450 meters Comes with 15 ft 4 5 m CAT 5 cable mounting bracket assembly and two whip antennas Yipee Series Bay Banery Chargers 000 e CC memes wen 0 Mounting bracket with two 5 8 studs for use with two 9 dBi corner reflector antennas PC ANT EXTDIR two 5 8 stud mounting brackets TMA MB9DBANT and two RP TNC to N 4 foot cables PC ANTCABLE Requires one Bogen C clamp BOG C1575B Comes with two screws 110 32 X Phillips Pan Head to attach C cla
75. ent constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous proposals oral or written and all other communications between them relating to the subject matter of this Agreement 91 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Technical Support In order to ensure that your experience with Clear Com and our World Class products is as beneficial effective and efficient as possible we would like to define the policies and share some best practices that can accelerate any problem solving pro cesses which we may find necessary and to enhance your customer service experience Our Technical Support Return Material Authorization and Repair Policies are set forth below These Policies are subject to revision and constantly evolve in order to address our Customers and the Market s needs Accordingly these are provided by way of guidance and for information only and may be changed at anytime with or without Notice TECHNICAL SUPPORT POLICY a Telephone online and e mail technical support will be provided by the Customer Service Center free of charge during the Warranty Period b Technical support will be provided free of charge for all software products under the following conditions i ii The application operating and embedded software is installed on a product covered by Clear Com s Limited Warranty and 1 T
76. er significant structures by at least 24 inches Option 2 Install the BaseStation in a convenient location and use an optional LMR 400 a 50 ohm coax cable up to 25 ft to connect an optional directional antenna 15 ft of LMR 400 induces about 1 dB of attenuation Note Directional antennas are subject to legal restrictions in some countries Directional Antennas currently not available on the 900 MHz model Option 3 Install the BaseStation in an equipment rack 1 RU and use an optional LMR 195 a 50 ohm coax up to 10 ft to mount the antenna above the equipment rack 5 ft of LMR 195 coax induces about 1 dB of attenuation in 26 Tempest 2400 2 Channel Wireless Intercom System o Clear Com To remotely locate antenna always use high quality low loss 50 ohm RF cable terminated with an RP TNC connector for the BaseStation side connection and the appropriate antenna mating connector on the other end LMR 195 or equivalent coaxial cables can satisfactorily be used in lengths up to 10 feet LMR 400 coaxial cables or equivalent can be used at lengths up to 25 feet Longer RF coaxial cable runs are not recommended due to signal attenuation in the cable Option 4 Install the BaseStation in a convenient location and use the Tempest Remote Transciever connected with CAT 5 cable and RJ 45 connectors to position antennas in the most suitable location Use omnidirectional antennas on the Transeiver or use short le
77. erating in close physical proximity to a receiver even if that transmitter is not on or near the receiver s operating frequency Receiver desensitization occurs because receivers must maintain critical voltage and current levels throughout the front end stages and a strong i e physically close transmitter can cause these levels to vary greatly As these levels widely fluctuate the receiver performance will be greatly degraded Increasing the physical distance between transmitter and receiver will decrease de sensing The greater the frequency separation between the two the less the receiver performance will be affected Dual Listen This BeltStation feature permits an operator to simultaneously listen to two channels Frequency Hopping Spread Spectrum FHSS Radio technology that utilizes many frequencies in quick succession intended to minimize the probability of radio frequency interference Th 85 Tempest 2400 2 Channel Wireless Intercom System jy Clear Com Full Duplex Simultaneous two way conversations i e telephone communication GPIO General Purpose Input Output a simple device control method Half Duplex Two way conversations one way at a time such that one person cannot interrupt the other i e walkie talkie IFB Interrupted Feedback or Interrupted Fold Back The IFB system connects control room personnel such as the director or producer with the performers or talent The performer wears a small earpiece
78. ernal to the products replacement or reconditioning of products which in Clear Com s opinion cannot be reliably maintained or properly serviced due to excessive wear or deterioration Customer s failure to maintain the installation site in accordance with the environmental specifications of the products or service on products removed from the location originally specified by Customer and or reinstalled without the prior written approval of Clear Com Customer will pay Clear Com s then current published charges to restore such Covered Products to a condition eligible for further service under this Agreement Clear Com shall be excused from and shall not be liable for any failure or delay in performance under this Agreement due to the foregoing or any causes beyond its reasonable control lll Limitation of Liability IN NO EVENT WILL CLEAR COM BE LIABLE UNDER THIS AGREEMENT FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS REGARDLESS OF THE FORM OF ACTION EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES IV Assignment Neither party may assign this Agreement or any portion thereof without the prior written consent of the other except in the event of a merger sale of all or substantially all of the assets or other corporate reorganization V Ownership of replaced parts or product All replaced parts or products become the property of Clear Com VI Entire Agreement This Agreem
79. ery compartment The battery is shipped with a partial charge so charging will be necessary before maximum run time will be achieved OR Insert 3 AA alkaline batteries in the battery compartment Always replace the battery cover To power ON the BeltStation press and hold the power button for approximately two seconds The display will indicate None Selected Turn the power OFF by holding the power button for four seconds Clear Com Tempest 2400 2 Channel Wireless Intercom System 4 Pair BeltStations to the BaseStation Pairing is a programming process that allows a BaseStation and BeltStation to recognize each other Confirm that the BaseStation is powered ON Confirm that the BeltStation is powered OFF Connect the Pairing Cable from the BaseStation to a BeltStation Power ON the BeltStation and watch the BeltStation display for Pairing Complete BeltStation status will become visible on the BaseStation display Repeat with each BeltStation 5 Connect Headsets to BeltStations Plug a headset into each BeltStation and the BaseStation if desired 6 Operation Select a channel on the BeltStations by pressing the CH A or CH B control Press the TALK button A quick press latches the Talk button for Hands Free operation Press and hold the Talk button for more than two seconds while you talk and the button will release in a Push To Talk manner A solid LED means that Talk is act
80. ess and hold for four seconds to turn the BeltStation OFF 43 Tempest 2400 2 Channel Wireless Intercom System o Clear Com Pairing with a BaseStation Pair BeltStation to BaseStation Confirm that the BaseStation is powered ON and in Operational Mode not in Menu Mode and that the BeltStation is powered OFF Confirm that the BaseStation s Network Number and Lockout Key are adjusted as needed See the section on Set Network Number and Lockout Key Plug one end of the pairing cable into the BaseStation and the other end into the BeltStation The pairing cable is a standard 3 5mm 1 8 in male to male stereo patch cord Turn the BeltStation power ON by pressing and holding the BeltStation Power ON OFF button for two seconds The pairing process will begin automatically Watch for the message Pairing Complete to appear briefly on the BeltStation display The BeltStation will automatically re initialize 4 channel and 2 channel BeltStations may be paired to either model BaseStation s When a 4 channel BeltStation is paired with a 2 channel BaseStation operation of that BeltStation is limited to channels A B and can only hear one channel at a time Adjust BeltStation Slot The BaseStation Slot Assignment only affects the order that the BaseStation Operational screen displays the BeltStation information when the BaseStation is in the Static display mode If the BaseStation is routinely used as a communication port
81. f the intercom levels 3 Relative the BeltStation receives program audio at a level relative to the maximum intercom volume setting regardless of channel Scroll to the option that applies to your application and press ENTER to save Your selection will be indicated with a check mark to the left of the selection To adjust the Program Volume on the BeltStation hold the ENTER button and then turn either of the volume knobs The display screen will display Program Vol and the numeric level of the volume When Relative is selected the program volume is relative to the highest level intercom channel on the BeltStation Thus when listening to program audio when intercom volume on channel A was at 15 and channel C was at 10 the program volume would be 15 If that intercom level is lowered below 10 then your new program volume would then correspond to channel C s volume level 10 Mh 46 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Set Mic Gain Set the Mic Gain properly to ensure the best audio quality To set the Mic Gain for the BeltStation Headset 1 Press MENU to enter Menu Mode From the Main Menu select Set Controls then Mic Gain 2 While at the Mic Gain screen talk into the headset microphone at a louder than normal level and adjust the Volume control until the PEAK LEDs just start to light at the loudest parts of the audio Press ENT to accept the changes Mic Gain can be set in the Bel
82. fect of echo This Shared Audio return can be enabled and disabled at the BeltStation under the Mode Settings menu Feature or Funcion Normal Split ode shared Mode e se e uus uma O O Fuumberofsharedbets Nene ueimitez untmtes Full duplex audio Yes Yes Yes Talk button may be set to latch Yes YeFRB Noshaed No Channel selectable at BeltStation Yes Yes Dual Listen talk Yes Yes Locally generated sidetone in BeltStation Yes YeFRB Noshaed No Individual sidetone adjust per BeltStation Yes VeFRB Noshred No BeltStation sidetone heard via return audio No No FRB Optional shared Dip in BeltStation listen level when talking No No FRB Yes shared Yes BeltStation LCD shows BaseStation name Yes BeltStation LCD shows RF signal strength Yes Receive call Yes Yes Yes Yes Yes Yes Yes Stage announce audio relay Yes Fully Registered BeltStations FRB are BeltStations that operate in anytime talk back and listen functionality and offer full telemetry to and from the BaseStation 58 Tempest 2400 2 Channel Wireless Intercom System Clear Com Connecting Multiple BaseStations 2 W Audio Links Accu Sync Tempest BaseStations may be used together to form large wireless systems and may include external wired intercom systems Intercom audio for any or all channels can be linked ac
83. for new connections or whenever the 2 Wire system changes significantly such as when additional wired BeltStations are added or removed or when cable lengths are changed significantly Test for Echo Talk into the wireless system for at least 10 seconds to test for echo Echo Cancellation ECAN software is disabled in the Auto Null and Manual Null screens to ensure the best hardware null Press MENU to exit the nulling menu screen and to enable ECAN When ECAN is first enabled it requires up to 10 seconds for it to achieve convergence There will usually be some noticeable echo during the first few seconds of testing but it will diminish over time as the ECAN software converges to an inaudible level Brief louder active audio can help accelerate efficiency V If multiple BaseStations are connected by 2 Wire intercom connections each BaseStation must be nulled separately Null one BaseStation at a time Mh 54 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Manual Null Generally Auto Null will adequately control the inherent echo caused by the 2 wire hybrid circuitry However Manual Null is available if there is residual echo If echo persists after testing for at least 30 seconds 1 Turn OFF all TALK buttons on wireless and wired equipment Since Tempest analyzes a tone to adjust the Null characteristics any sounds entering through the wired or wireless systems will interfere with the nulling process 2 P
84. h BeltStation occupies a slot Also one of the five display locations on the BaseStation LCD screen Stage Announce A Tempest system feature that permits connection of the BaseStation to a public address system PA and allows a BeltStation user to be heard through the PA The option includes a relay that can be used to activate the PA system Status Screen Normal operational mode screen on the BaseStation or BeltStation LCD display T Desk Software Software used to configure and monitor the Tempest Intercom System with a computer over a Local Area Network Mh 86 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Time Domain Multiple Access TDMA Radio technology that takes advantage of the relatively slow speed of sound and much faster speed of RF to create the illusion of multiple simultaneous transmissions Tempest BaseStation The control station for a group of Tempest Wireless Intercom BeltStations with the ability to interface with most commonly used wired intercom systems Tempest BeltStation An intercom user station designed to be worn on the user s belt in conjunction with a headset that provides a dedicated communication link and freedom of movement Tempest Remote Transceiver An accessory used with the Tempest BaseStation to locate the antennas apart from the BaseStation without RF signal loss or attenuation ZSync ZSync technology provides a more sophisticated form of BaseStation synchronization over t
85. hat the user can select If a button on the BeltStation is not working as expected re confirm all settings and any alternate function assignment in the menu The button may have been reassigned wirelessly from the BaseStation or by T Desk Confirm that the function is available for use If the reassignment involves any GPO confirm that menu selection the connections and the equipment functionality Call Function does not work properly Check to make sure that the CALL function is enabled Confirm that a TALK button is enabled for the channel that you wish to call e ACallsignal will be received by the BeltStation only on the channel s that are currently being monitored When connecting any shared BaseStations to any wired intercom system WV only channels connected to the wired system can be shared A BeltStation CALL signal is sent only when the Talk button is enabled Stage Announce SA function does not work properly The Stage button has two separate functions Optionally it controls the shared Stage relay contact on the back of the BaseStation When you press the STAGE button it reroutes the BeltStation user s microphone to the SA output on the back of the BaseStation When pressing the STAGE button if there is no audio present at the SA confirm that the Stage Announce function is enabled in the BeltStation If the SA relay does not close ensure that the Stage Relay is enabled in the BeltStation If prob
86. he LCD screen Additional presses of the CHAN SEL button advances through the remaining intercom channels The next press of the CHAN SEL button will exit Menu Mode and will cause all of the LEDs to be illuminated The 2 Wire 4 Wire Select SEL button selects the connection mode for operation of each of the two intercom channels Pressing the 2 Wire 4 Wire Select SEL button changes the selected intercom mode between 2 Wire 4 Wire or no wired connection In Operational Mode the four 2 Wire 4 Wire LEDs indicate the currently selected hard O wired intercom connection mode for each of the intercom channels 2 Wire 4 Wire or no wired intercom connection 2WIRE 4WIRE The IN and OUT controls adjust the intercom volume level coming in to the Tempest BaseStation from the hard wired intercom system or out to the hard wired intercom from the BaseStation In addition these knobs adjust Aux IN OUT levels To adjust the levels press the CHAN SEL button to enter Menu mode CHAN SEL again to advance to the desired channel and rotate the IN or OUT controls Note that the LCD display indicates the currently selected levels Intercom Channel volume levels are expressed in Decibels dB 2 Wire IN 13 5 to 10 5 2 Wire OUT 10 5 to 7 5 4 Wire IN 18 to 4 4 Wire OUT 6 to 12 i 51 Tempest 2400 2 Channel Wireless Intercom System o Clear Com 4 Wire Matrix Intercom Interface 4 Wire intercom systems use two pairs of
87. he older Accu Sync technology To utilize ZSync technology either a Zero Sync Dongle or a Parallel Zero Sync Generator is necessary to act as the source of the ZSync signal USB Connections USB A Mini USB B Ih 87 Tempest 2400 2 Channel Wireless Intercom System jp Clear Com Radio Compliance This unit has been tested and found to comply with the limits for a class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the in terference at his own expense Commensurate with EIRP limits specified in FCC Rules 15 247b this device may not be used with antennas that exceed 9dB of gain in multi point applications Contains Transmitter Module FCCID HSW 2492 Important FCC and Safety Information Digital Device Statement A Tempest BaseStations and wireless BeltStations have been tested and found to comply with the limits for Class B digital devices pursuant to Part 15 of the Rules and Regulations of the U S Federal Communications Commission the FCC
88. he relay and if Wireless ISO is enabled both functions will operate simultaneously while in Operational mode When in Menu mode ENTER only functions as an Enter button If CALL is selected to activate the relay and the CALL feature is enabled both functions will operate simultaneously the BaseStation Select the numbered key 1 through 5 that corresponds to the BeltStation desired Scroll to and choose Select Relay Select one of the relays Relay 1 thru Relay 5 Press MENU to go up one level back to the menu Scroll to and select Relay Button select an option to trigger the relay every user will require a custom application cables for your RELAY connections will require some bench work with a soldering iron Use the Transceiver Choo se an optimum location for the Tempest Remote Transceiver and antenna Using standard CAT 5 cable connect the Transceiver to the BaseStation RJ 45 connector labeled TRANSCEIVER The not il Power LED on the Transceiver will light if the BaseStation is powering the unit If the Power LED does luminate when connections are made and the BaseStation is ON the CAT 5 cable may be too long to deliver adequate power to the Transceiver WV Local BaseStation whip antenna is disabled when the remote transceiver is connected 72 Mh Tempest 2400 2 Channel Wireless Intercom System q Clear Com Update the Firmware with CodeUpdater Tempest firmware updates are released periodica
89. he software is at the current release level or 2 The software is one 1 version removed from current Older versions of software will receive best effort support but will not be updated to correct reported bugs or add requested functionality c For Technical Support d Email Technical Support is available for all Clear Com branded products free of charge for the life of the product or two years after a product has been classified as obsolete whichever comes first To log or update a request send an email to i ii iii North and South America incl Canada Mexico and the Caribbean amp US Military Hours 0800 1700 Pacific Time Days Monday Friday Tel 1 510 337 6600 Email Support Clearcom com Europe the Middle East and Africa Hours 0800 2000 Central European Time Days Monday Friday Tel 49 40 853 999 700 Email TechnicalSupportEMEA clearcom com Asia Pacific Hours 0800 1700 Pacific Time Days Monday Friday Tel 1 510 337 6600 Email Support Clearcom com Support Clearcom com e Support for Distributor and Dealer Sales 92 i Distributors and Dealers may utilize the Customer Service Centers once a system has been installed and commissioned Clear Com Systems and Applications Engineers will provide support to the Distributor from the pre sales stage through to satisfactory installation for new system purchases Customers will be encouraged to contact their D
90. hops Because of this if an interfering source is present in one area of the operational band and interferes on a particular hop the next hop will be in a clear area of the spectrum with the best possible chance of transmission success Ih 8 Tempest 2400 2 Channel Wireless Intercom System o Clear Com With 2xTX technology each audio packet is transmitted twice each on one of two consecutive hops The loss of one packet transmission in a harsh RF environment is common However because of the quasi orthogonal frequency relationship of the consecutive redundant packet transmission the potential for loss of any single audio packet 2 consecutive data packet transmissions is dramatically reduced In addition each packet transmission is sent out from different antennas This unique approach enables Tempest to utilize spatial diversity frequency diversity time diversity and polarization diversity The 2 channel product does not operate with spatial or polar diversity due to the fact it uses a single antenna during operation Transmission redundancy and the incorporation of various diversity techniques provide an RF system that is robust and reliable under greatly varying operational conditions Because of this inherent design Tempest delivers superior operational range and greater levels of interference and multi path fade rejection Covering extremely large areas or multiple coverage locations can be problematic with traditional wireless intercom sy
91. ian for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit the apparatus Only use attachments accessories specified by the manufacturer Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way for example if the power supply cord has been damaged liquid has been spilled or objects have fallen into the apparatus or if the apparatus has been exposed to rain or moisture does not operate normally or has been dropped N Tempest 2400 2 Channel Wireless Intercom System o Clear Com A C Power Warning Users should exercise extreme care when working with electricity Additional care should be used when working with electricity outdoors in inclement weather When working outdoors or near water always connect the system into a ground fault interrupting circuit There are no user serviceable parts inside the Tempest BaseStation Transceiver or BeltStation Opening the case may expose dangerous electrical components and will void the warranty v ALERT SYMBOL Indicates important information A CAUTION SYMBOL Indicates a potential to damage equipment DANGER SYMBOL indicates a potential safety hazard 2 Tempest 2400 2 Channel Wireless Intercom System o Clear Com
92. ics should be stored and used in a controlled environment with moderate temperature and humidity Tempest components are designed to be very durable and can tolerate a wide range of environmental conditions Install the BaseStation in a location where it will not be exposed to extreme weather conditions Protect the unit against dust or moisture Always protect any AC power connections from the elements with safety in mind For more extreme environmental conditions the BaseStation can remain in a secure location with antennas for the BaseStation located remotely and connected by low loss 50 ohm coax cable or the optional Remote Transceiver can be used The Tempest Remote Transceiver is weather resistant with gaskets intended to prevent moisture entry from the top and sides The CAT 5 cable connection on the bottom is not water tight If it is to be used in an environment subject to blowing rain snow fog or high humidity protect the transceiver with a cover that will not interfere with the RF The BeltStations are designed to work wherever people work While the BeltStation design is weather resistant the headset XLR connector on the bottom is not watertight BeltStations should not be submerged in liquids Protect the battery compartment from water when changing batteries The battery compartment offers a route to the electronic circuitry Mh 4 Tempest 2400 2 Channel Wireless Intercom System o Clear Com This page intentionally left blank
93. ion display is a two step process 1 Advance to the BaseStation s Display Slot Assignment section of the Tech Menu and select Static 2 In each BeltStation advance to the Base Slot section of the Tech Menu and adjust each BeltStation to a different slot 1 5 The BeltStation designated to slot 1 will always appear on the far left of the BaseStation display with slot 2 appearing in the next position to the right and so on In Static Mode if a BeltStation is not turned ON or is logged out due to being out of range the BaseStation LCD will display a very obvious X making it easy to see at a glance which BeltStations are currently active Mh 44 Tempest 2400 2 Channel Wireless Intercom System Uu Clear Com A Multiple BaseStation system that uses iSelect Roaming must choose to use Dynamic slots to ensure that BeltStations can move from BaseStation to BaseStation when roaming Name Equipment Name the BaseStation with a descriptive name which will appear on the BeltStation LCD display This is most helpful when iSelect Roaming will be used to roam between BaseStation coverage areas The BaseStation name can include up to 14 characters Name each BeltStation with a descriptive name Until the name is changed a hexadecimal serial number is displayed The first six characters of the BeltStation name will be displayed on the BaseStation LCD display Naming is a personal preference option and is not essential Perso
94. ion remains functional during charging Install AA Alkaline Batteries Remove the battery cover on back of BeltStation Insert 3 AA alkaline batteries according to the polarization shown inside the battery compartment Replace the battery cover All batteries install with the positive terminal toward the side with Mini USB charger connector Use the 5 Bay Battery Charger Plug charger into local AC power source and place up to five rechargeable Lithium Polymer batteries into the charger Charging is complete when the indicator turns green Re charge time is 2 hours and the charge provides approximately nine hours of operation Navigate the BaseStation Menu Press MENU to open the Main Menu MENU also functions as an Escape key Turn the Volume control to scroll through the menu To select press ENT or press the Volume control The keys numbered 1 through 5 under the LCD screen take you directly to the corresponding BeltStation menu If no entry is made within 3 minutes the display will automatically return to the Operation Screen Navigate the BeltStation Menu Press MENU to open the Main Menu MENU also functions as an Escape key Turn the Volume control to scroll through the menu To select press ENT or press the Volume control If no entry is made within a few seconds the display will automatically return to the Operation Screen Mh 70 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Adjust Min Max BeltStation Volume
95. ip Ring Sleeve jacks that accept standard TRS plugs The Aux IN and OUT connections are balanced and transformer isolated and operate at a nominal line level audio of 4 to 8 dBu Reset Memory There are three options to reset memory Restore Factory Default Clear Memory and Reset Radio Settings Both the BaseStation and each BeltStation have a Factory Default option in the Tech Menu Browse to the Tech Menu select Factory Default and choose any of the three options From the BaseStation Restore Factory Defaults only resets BaseStation defaults BeltStation factory defaults can be reset in each BeltStation and changes are relayed wirelessly to the BaseStation Restore Factory Default This option will restore all settings to factory defaults except pairings and names a Be aware that restoring factory defaults will have an immediate effect on volume sidetone relay selection Aux In Out levels hard wired intercom levels and Shared Slot settings among others Clear Memory Occasionally it may be desirable to remove all previous settings and user defined names such as when equipment is transferred to a new project or work site Clear Memory on a BeltStation will require re pairing of BeltStations It may be necessary to select a Frequency Band due to country specific RF requirements on the BaseStation V This option will restore all settings to factory defaults and will delete all user defined
96. is capable of features such as Stage ChannelsBroadcasting Announce Wireless ISO and Relays however each action utilizes one of the five available talk paths so long as it is triggered I l I I BeltStations are inherently full duplex talk listen at I l I I Paths at any Given Time the same time Shared BeltStations are physically no l l I ARAARA different than a normal BeltStation I l l 1 1 1 Shared BeltStations operate in momentary talk mode no D as 2 gt S o oz oz I I Il l gd od Il l d d Unlimited BeltStations with Base in Shared Mode Shared BeltStations are unable to provide telemetry to the BaseStation or T Desk thus no BeltStation settings can be adjusted from the BaseStation or T Desk Volume of the BeltStation that is actively talking is dynamically reduced to minimize the effect of echo This Shared Audio is by default disabled at the BeltStation When Shared Audio is OFF and the BeltStation user presses Talk they will not hear any other audio This is similar to a Simplex audio mode of operation When Shared Audio is ON and the BeltStation user presses Talk they will hear a slight echo of themselves as well as any other listeners on that channel Ih 57 Tempest 2400 2 Channel Wireless Intercom System jp Clear Com Split Mode In Split mode users are operating in a combination of Normal and Shared mode This mode offers the use of 4 BeltSta
97. items are selected Menu Mode will automatically exit after one minute For additional information on the BeltStation menu settings available from the BaseStation menu see the BaseStation menu tree diagram in this manual Ih 41 Tempest 2400 2 Channel Wireless Intercom System o Clear Com BeltStation Setup Steps to Setup the BeltStations e Install the battery Pair BeltStations to the BaseStation e Adjust slot settings as needed Connect a headset e Adjust Mic Gain e AdjustSidetone e Configure optional features Name the BeltStation Disable unused functions channels and buttons Select disable relay options as needed Adjust personal preferences Battery Selection and Installation The Tempest BeltStation Battery Compartment holds either one Tempest Lithium Polymer rechargeable battery or three standard alkaline AA cells Lithium Polymer batteries are the primary power source High quality alkaline AA cells may be used in situations where Lithium Polymer batteries are not available or are not charged One Lithium Polymer battery comes standard with each Tempest BeltStation Additional Lithium Polymer batteries may be purchased Contact your dealer or distributor to purchase additional batteries The Lithium Polymer batteries supplied with your Tempest Wireless system are warranted for 12 months from the date of purchase Lithium Polymer batteries offer up to nine hours of battery life and recharg
98. ive A flashing LED means that Talk is not active Set the volume by rotating the CH A or CH B control BASE STUBID 38 30 Ror S 5 41 t i g E p You may confirm BeltStation operation on the BaseStation Operation in my Dur a di o AF j Screen There is a section for each BeltStation In this illustration each F Y BeltStation is set to talk on channel A and listen on channels A amp D with Lowiill TNT X X only three BeltStations in operation IHB 1 KBS E HB5 3 A headset may be connected to the front of the Base Station Activate by pressing the TALK button Select a channel by pressing the volume knob Refer to the user manual for detailed instructions regarding Country limitation on 2 4GHz RF spectrum Adjusting the Network Number and Lockout Key Assigning names for equipment Charging batteries 7 Tempest 2400 2 Channel Wireless Intercom System o Clear Com Theory of Operation Frequency Antenna 2 Frequency 4 Antenna 2 Oo do Oo Oo 68806 oga God The above illustrations show the theory of operation for both the 4 channel dual antenna and 2 channel single antenna models of Tempest The 2 channel model lacks some of the diversity characteristics found in the 4 channel model Tempest uses Frequency Hopping Spread Spectrum FHSS Time D
99. ivision Multiple Access TDMA and 2xTX technology For example on Frequency 1 the BaseStation and each BeltStation take turns broadcasting each with its own time slot to send audio data TDMA The total time for one cycle is 5 milliseconds 1 200 second The BaseStation and all BeltStations hop FHSS to a different predetermined frequency and the same audio data is sent again but on a new frequency and on a different BaseStation antenna 2xTX Therefore each receiver has two opportunities to receive the audio data Duplicate data is discarded by the receiver and the process starts over with the next packet of audio data Tempest is a DSP Digital Signal Processor based full duplex wireless intercom system It is a digital point to point communications system operating in 80MHz of spectrum in the 2 4GHz ISM frequency band This band allows users to operate with no license requirements in most locations The world wide acceptance of the 2 4GHz band makes Tempest ideal for traveling users The 2 4GHz band offers many benefits There are however a wide variety of technologies and users competing for clear spectrum in this limited band Tempest utilizes patented and proprietary technologies to ensure a robust and reliable RF link under a wide variety of physical and RF environments This level of reliability is the most important attribute of any wireless system Tempest utilizes proprietary Frequency
100. l Bridging Impedance Call Signaling Send Receive Power voltage 2000 1 0 Vrms gt 10 KQ 12 3 VDC 4 VDC Min 30 0 VDC 3000 1 0 Vrms gt 10 KQ 20 kHz 100 Hz 5 mVrms 20 kHz 800 Hz 100 mVrms 24 0 VDC 2000 0 775 Vrms gt 10KQ 20 kHz 100 hz 240 mVrms 20 kHz 800 Hz 100 mVrms 28 0 VDC Note for 2 Wire RTS Users RTS TW 2 Wire systems support two intercom channels on a single XLR cable When connecting an RTS TW system only one cable is required for two intercom channels When set to RTS mode both of the 3 PIN XLR connectors 2 male and 2 female for channels A amp B are paralleled together RTS intercom channel 1 is placed on Tempest intercom channel A and RTS channel 2 is placed on channel B Note for 2 Wire Clear Com and Balanced Audiocom Users For Clear Com and Balanced 2 Wire intercoms use the A and B male or female 3 pin XLR 3M F connectors on the rear panel to connect up to two intercom channels The male and female connectors for each channel are loop through connections and are the same point electrically Each channel of a Clear Com or Balanced 2 Wire system requires one separate cable for connection to one Tempest channel 56 Tempest 2400 2 Channel Wireless Intercom System Clear Com Modes of Operation Tempest Wireless BaseStations offer 3 modes of operation Normal Shared and Split Mode The mode of operation can be set by going into menu mode on the BaseStation Press MENU and select M
101. l Headset Channel LEDs labeled A and B indicate the currently selected intercom channel for the BaseStation local headset Only one channel may be selected at a time Pressing the Volume control while in Operational Mode cycles the Channel LEDs in order from A to B 6 Peak LEDs The two PEAK LEDs indicate when the mic audio from the local headset is reaching a peak level and is about to enter into limiting These indicators should not be illuminated during normal use The mic gain for the Local Headset connector can be adjusted from the Set Mic Gain menu under BaseStation Settings Setting the mic gain correctly is critical for quality communication audio Ih i 12 Tempest 2400 2 Channel Wireless Intercom System jy Clear Com 7 Volume Control The multipurpose Volume control operates differently depending on the mode of the BaseStation In Operational Mode turning the Volume control adjusts the volume of the local headset Turning the Volume control clockwise increases the audio level while turning the control counter clockwise decreases the level Press the Volume control to select the intercom channel to be monitored at the local headset connector The intercom channel selected for the local headset connector is indicated by the CHAN LEDs located to the left of the Volume control In Menu Mode turn the Volume control to scroll through the menu options of the current menu screen Pressing the Volume control selects the curren
102. lacement product The Customer will be provided with an RMA number and be required to return the faulty equipment within 14 days of receipt of the replacement or will be invoiced for the list price of a new product During days 31 90 of the Standard Warranty Period Once the equipment fault has been verified by Clear Com or its authorized representative Clear Com will ship a like new fully refurbished replacement product The Customer will be provided with an RMA number and be required to return the faulty equipment within 14 days of receipt of the replacement or will be invoiced for the list price of a new product To obtain an RMA number or request an AWR 1 North and South America Asia Pacific and US Military Hours 0800 1700 Pacific Time Days Monday Friday Tel 1 510 337 6600 Email SalesSupportUS Clearcom com 2 Europe the Middle East and Africa Hours 0800 1700 GMT 1 Days Monday Friday Tel 44 1223 815000 Email SalesSupportEMEA Clearcom com Note AWRs are not available for UHF WBS Analog wireless intercom systems UHF WBS Analog wireless intercom systems out of box failures must be returned to Clear Com for repair Note Out of box failures returned after 90 days will be repaired and not replaced unless approved by Clear Com Management Note AWRs are not available after 90 days of receipt of product unless an AWR Warranty Extension is purchased at the time of product purchase Note Shipping charges including
103. lems persist confirm the operation with another BeltStation Tempest Remote Transceiver Remote Transceiver RX or TX LEDs do not light While the Transceiver is properly connected to the BaseStation turn the BaseStation Power Switch to the OFF position Wait for 30 seconds and turn the BaseStation Power Switch back to the ON position This should initialize the Remote Transceiver The Config LED should light momentarily and then go out Once the Config LED goes out the Remote Transceiver TX LED should light If there are BeltStations communicating to the BaseStation through the Remote Transceiver the RX LED should light as well V To manually re initialize the Transceiver power OFF the BaseStation for at least 15 seconds and power the BaseStation back ON with the Transceiver connected 77 Tempest 2400 2 Channel Wireless Intercom System o Clear Com Default Settings BaseStation Defaults S dC C di tation beus Headset Sidetone 1848 Headset sidetone 1848 Headset MIC goin 1608 12208 Headset Mic gain 6 48 eds Pe memeta OOO ere T meme nari cocons wwBeteyMettmble ico Backighterighiness 60 te Back ight Enable bwin racionem Headset Tak Button aien Talk Buttons atch SS Set Base as Master OFF securi Dise Front Panel lock OFF itch keys FF Wired intercom levels nfOu Volume nits P 2Wire 45 6 N 15a8 007
104. ll the BaseStations in a particular Roaming Group are in the same mode This section seeks to give a basic overview of Tempest Seamless Roaming More complex examples and suggested implementations will be covered in the Tempest Roaming Guide Pre Requisites Hardware Two or more BaseStations Remote Transceiver optional e All BaseStations BeltStations and Remote Transceivers must be equipped with radio version 1 18 or higher Seamless Roaming is dependent on the ZSync technology All BaseStations in a Roaming Group must be connected to the same ZSync source either a Zero Sync Dongle or a Parallel Zero Sync Generator e All BaseStations within a Roaming Group must have their Network Numbers in the same Network Number Group See the section for Network Number Groups in this manual for more information Firmware e All BaseStations and BeltStations must have system firmware version 3 0 or higher Verifying Settings BaseStation To verify Radio and Firmware versions within the BaseStation press MENU select BaseStation Settings scroll to Tech Menu proceed through warning select Diagnostic Mode and select System Information Radio Version This needs to be 1 18 or higher PIC This must be 3 00 00 or higher DSP Version This must be 3 00 00 or higher BeltStation To verify Radio and Firmware versions within the BaseStation Press MENU select Belt Settings scroll to Tech Menu
105. lls a portable use The BeltStation unit complies with FCC exposure limits for portable use D To ensure compliance with FCC exposure limits no person must come closer than 26 cm ten inches from either the stan dard 4 Rubber Whip Antenna the optional Directional Corner Reflector Antenna or other approved antenna whichever is used with the Tempest BaseStation Mh 88 Tempest 2400 2 Channel Wireless Intercom System Clear Com Additional Compliance and Safety Information Canada Industry Canada IC Notices A Class B digital circuitry of this device complies with Canadian ICES 003 B This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two condi tions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device C Under Industry Canada regulations the radio transmitter s in this device may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication Il Korean Notices A EMC Class A 0 212 Ere OHSH Sr A W SE ASAE OO SS FAIA bei 2 8919 ASA APSote ASS Sew sli
106. lly Tempest CodeUpdater 3 0 0 Production Mode and equipment should be updated to maximize optimal system performance Staying up to date with the latest firmware ensures that your Tempest system is equipped with the newest features and enhancements that Tempest has to offer oos ladvancedl options Hak L Device Version Device TMR425 CH4 Bett Tempest uses a proprietary program CodeUpdater ae eee to update firmware in the BaseStation and the PIC Bootloader N A BeltStation Tempest CodeUpdater can automatically detect what firmware is current installed ona unit Firmware Current Version Latest Version Upgrade Selection y DSP APP 02 00 01 03 00 00 V and indicate whether a later version is available Note PIC APP NIA N A You must have internet access on your PC for CodeUpdater to accurately detect the latest released versions available Upgrade Device Connected Connecting Your BeltStation for Updating e Be sure the BeltStation is powered OFF Plug in your USB programming cable to your computer first Push and hold the CALL button on the front of the BeltStation and plug in the USB cable to the side USB A connector on the BeltStation The BeltStation will power ON automatically Do not release the CALL button until the BeltStation display message appears Connecting Your BaseStation for Updating Be sure the BaseStation is powered OFF Plug in your USB programming cable to your
107. located as high as possible Locating the BaseStation antenna above head level is critical for optimizing performance and range Confirm that BaseStation antenna or transceiver are in an appropriate location and orientation Confirm that antenna or transceiver are not close to any metal structures or racks locate the BaseStation and BaseStation antenna or transceiver away from potentially interfering devices Ensure that antenna connections are securely made If using coaxial cable to remotely locate antennas the cable must be a low loss 50 ohm coax not more than 25 feet long If you are using multiple Tempest BaseStations in close proximity to each other Accu Sync should be used to achieve maximum performance in addition set the Network Number for each BaseStation at least four numbers apart Cannot hear one or more channels of hard wired intercom Set the Front panel headset to monitor the intercom channel in question Ensure that the Talk button is enabled for the front panel headset Turn the headset volume up to a comfortable listening level to hear your own voice in your headset Confirm that the channel is working wirelessly from the BaseStation to a BeltStation Confirm that the wired system is working correctly separately from the Tempest Wireless system If using a 2 Wire external wired intercom system make sure that the 2 Wire Intercom Type Select Switch on the front of the BaseStation is in the appropriate position for the
108. ltStation will not power up Confirm that battery ies is are installed correctly When using a Lithium Polymer rechargeable battery ensure that the battery is fully charged When using alkaline AA batteries ensure that batteries are fresh and are all facing the same way Note the illustration in the battery compartment section Press and hold the Power button on the back of the BeltStation for two seconds to power ON BeltStation will not pair with BaseStation Confirm that the BaseStation you are pairing with is powered ON and in Operational Mode and the BeltStation is powered OFF Connect the pairing cable from the BaseStation to the BeltStation Turn the BeltStation power ON The pairing process takes approximately four seconds If pairing is successful the message Pairing Complete will appear on the BeltStation LCD for approximately five seconds and the BeltStation name will appear in the first available slot on the BaseStation LCD The BaseStation name will appear on the BeltStation LCD If pairing is not successful no message will appear If pairing is not successful try to pair a different BeltStation with the BaseStation If neither of the BeltStations will pair substitute a new Pairing cable If successful pairing any BeltStation with the BaseStation try the following procedure on the BeltStation that will not pair Restore memory settings to Factory Defaults by pressing MENU Select Belt Settings select
109. ly with approved antennas either the standard 4 Rubber Whip Antenna supplied with every Tempest BaseStations with the 9bBi Directional Corner Reflector Antenna that is available as an option or another approved antenna Use of any non ap proved antenna or any modification to any part of a Tempest unit violates the Tempest System s warranty and also constitutes a violation of the FCC s Rules and Regulations and of 302 of the Communications Act of 1934 as amended D To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that permitted for successful communication Ill RF Exposure Statement A The FCC has adopted limits on the exposure to radio frequency energy from devices such as the Tempest system The FCC adopted these limits by drawing upon the efforts of independent scientific organizations that have engaged in periodic evalu ations of the scientific literature The FCC s standards are intended to assure the safety of all persons regardless of age or health B Tempest has been designed and manufactured to comply with the FCC s exposure limits When used with approved anten nas and when used in accordance with all instructions the Tempest system complies with those exposure limits C Tempest BeltStations have been designed to be worn and used in close proximity to the human body what the FCC ca
110. may be damaged or too long to deliver adequate power for the Transceiver to operate reliably Threaded Mounting Holes Two Threaded Mounting Holes are provided on the back of the Remote Transceiver for use with the mounting bracket to mount the Transceiver in a convenient location The mounting holes are 8 32 thread and accept a 8 32 x 3 8 pan head screw 22 Tempest 2400 2 Channel Wireless Intercom System q Clear Com BaseStation Setup Steps to Setup the BaseStation Choose a location for the BaseStation e Choose an antenna location and configuration Maximize performance Configure operation features Set Frequency Band Set Network Number and Lockout Key Name each BaseStation and BeltStation optional but encouraged Set Static or Dynamic Display Configure optional features Choose a Location lslcrciigl H k A Tempest BaseStation mounted in an equipment rack with optional cables and mounting hardware Tempest is a radio system Choosing a location for your Tempest BaseStation and the associated antenna is one of the most important factors to ensure proper system operation and achieve maximum operational range As covered in the General Information and Theory of Operation section of this manual broadcasting and receiving RF signals can be greatly affected by physical and electromagnetic barriers Following the guidelines below for selecting a suitable BaseStation and antenna location will h
111. me as pressing the Volume control A menu item is not selected and will not take affect until the ENT button or the Volume control is pressed The 1 through 5 buttons below the LCD screen have multiple uses depending upon the mode of the BaseStation In Operational Mode a BeltStation that is communicating with the BaseStation will appear in a slot directly above a numbered button Pressing one of the numbered buttons will advance directly to the BeltStation Settings menu for that BeltStation In Menu Mode pressing one of the five numbered buttons selects the menu item with the corresponding number from the current list of displayed menu items This action produces the same result as scrolling with the Volume control to the desired menu item and pressing ENT or the Volume control To view and select additional menu items rotate the scroll knob and press ENT to select Ih 30 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Adjust Sidetone To demonstrate the use of the controls this details instructions to adjust the Sidetone for the front panel headset connector 1 Press MENU to enter Menu Mode 2 Rotate the Volume knob and scroll to BaseStation Settings on the display 3 Press ENT 4 Scroll to Sidetone and press ENT or the Volume knob to select Sidetone value is expressed in Decibels dB You will see a level indicator with a numeric value between 30 dB to 6 dB Speak into the headset microphone
112. ment Level menu the front panel CHAN SEL button or the Volume control can be used to advance through the channels and the OUT Level control is used to adjust the Aux Out level Adjust to the lowest level to restrict audio from a channel 4 Base Sync IN Connector The Accu Sync BaseSync IN Connector is used to input an external sync signal that ensures that multiple Tempest BaseStations all transmit and receive at the same time thus avoiding inter BaseStation RF interference 5 Base Sync OUT Connector The Accu Sync BaseSync OUT Connector is used to output a sync signal that ensures that multiple Tempest BaseStations all transmit and receive at the same time thus avoiding inter BaseStation RF interference Any BaseStation that has a BaseSync OUT connection but does not have a BaseSync IN connection will generate a sync signal for connected BaseStations 17 Tempest 2400 2 Channel Wireless Intercom System o Clear Com 6 Local Area Network LAN RJ 45 Connector The Local Area Network LAN RJ 45 Connector is used to connect the Tempest BaseStation to a user supplied PC running Tempest Desktop Configuration T Desk software The user can then monitor and or adjust BaseStation and BeltStation settings via the PC interface This connection can be made directly or through a Local Area Network LAN See the separate T Desk User Manual for more information 7 Relay Connector The Relay Connector provides access to all of the relay closu
113. mic The Static or Dynamic selection only affects the order that the BaseStation LCD Operational screen displays BeltStation information Static will be the preferred choice for users who want to ensure that a BeltStation that is logged in will always appear in the same location slot on the BaseStation display and are using only one BaseStation Dynamic is the default setting Dynamic display mode always displays BeltStations in alpha numeric order by name so Dir appears before LitMgr which appears before StgMgr BeltStations can change slots depending on which BeltStations are logged in at any given moment Empty slots are always on the right of the Operation screen Dynamic is the preferred choice for users utilizing iselect roaming between multiple BaseStations On the BaseStation under Tech Menu in the Display Slot Assignments menu choose Static or Dynamic When selecting Static slot assignments you must also enter the Base Slot section of the Tech Menu on each BeltStation and assign each BeltStation a different slot 1 5 If you have a BeltStation that displays the message Slot Occupied it means two or more BeltStations are assigned to the same slot number When operating in Shared Mode the Tempest BaseStation must be in Dynamic slot assignment Name Each Station Name the BaseStation with a descriptive name This is especially helpful when iSelect Roaming will be used to roam between B
114. mp Bogen C clamp for use with Mounting Bracket TMA DMB5 8 Also attaches directly to BOG C1575B Remote Transceiver using two user supplied 448 32 X 3 8 Phillips Flat Head screws Bogen number C1575B 1 8 to 1 8 stereo mini pairing cable 6 foot in length TMA RMTCVR 01 CCT RT 2401802 79 Tempest 2400 2 Channel Wireless Intercom System jp Clear Com System Features e All digital frequency hopping spread spectrum technology no frequency coordination needed 2 4GHz offers World Wide operation with no licensing requirements in most world wide locations 2xTX transmission voice data redundancy technology e Accu Sync timing system for improved performance with multiple BaseStations e ZSync Technology for improved performance with multiple BaseStations covering multiple coverage zones iSelect On Command roaming Seamless Roaming allows users to move freely from one coverage zone to another e Twointercom channels and up to 5 full duplex BeltStations per BaseStation in Normal Mode Configure up to 10 2 4GHz BaseStations with 25 full duplex BeltStations in a single system when operating in Normal Mode e Anunlimited number of BeltStations per BaseStation in Shared and Split Mode e BeltStations can access both intercom channels in Dual Listen or Single Listen mode e Weather resistant BeltStations BeltStations can send and receive Call Alert signal from wired intercom systems Silent vib
115. mpest BaseStation can be powered by AC or DC power and uses an auto switching power supply therefore if both AC and DC are connected the BaseStation will automatically switch to DC in the event AC power is interrupted The front panel ON OFF switch controls AC and DC power coming into the BaseStation If AC and DC are both connected the DC will act as a power supply backup in the event AC power is interrupted AC Power Connection Always connect the power cord to the Tempest BaseStation before connecting to the outlet Tempest BaseStations are powered by an internal power supply The cord to connect the internal power supply to the mains supply must conform to the following The mains power cord shall have an IEC C13 connector at one end and a mains power plug at the other end An IEC C 13 plug has three pins the centre pin carrying the earth ground The other two pins carry neutral and live circuits The conductors of the mains cords shall have adequate cross sectional area for rated current consumption of the equipment The mains plug that connects to the mains supply must be approved for use in the country where the equipment is to be used The mains power cord must be an IEC mains 3 wire grounding power cord complying with standard IEC60320 IEC320 C13 Mains power cords used in the US must also comply with standard UL817 Only use AC power from 85 to 260 VAC at 50 60 Hz DC Power Connection Battery
116. n a BaseStation Remote Transceiver and corresponding BeltStations LQ is a useful metric that can assist users in troubleshooting poor audio quality and system performance It can also be very helpful when collocating BaseStations and assessing their performance Users can view LQ at the BaseStation or the BeltStation From the BaseStation users can view the LQ for all corresponding BeltStations that are operating in Normal Mode The LQ for Shared BeltStations is not viewable at the BaseStation To view press Menu button and select Tech Menu gt ENT thru Warning gt Diagnostics gt Reset Radio From this screen you will see the LQ for all Normal BeltStations currently logged into that BaseStation Their corresponding slot number will be displayed above the LQ value Note The LQ value being displayed on screen is provided in real time and utilizes the same data stream as the audio you hear therefore while viewing LQ in this menu audio quality between the BaseStation and BeltStations will likely be impacted It is recommended that this tool only be used during set up and pre production troubleshooting and that you back out of this menu before assessing system audio quality From the BeltStation users can enable the LQ indicator by pressing the Menu button and selecting Belt Settings gt Tech Menu gt ENT thru Warning gt Diagnostics gt Show Scan Debug Once shown the numerical LQ indicator will appear below the battery indicator on the BeltStation
117. n a channel is selected with the CHAN SEL button pressing the 2 Wire 4 Wire Select SEL button changes the selected intercom mode between 2 Wire 4 Wire or no connection 5 2 Wire 4 Wire LEDs The four 2 Wire 4 Wire LEDs indicate the currently selected intercom mode for each of the two intercom channels If either a 2 Wire or 4 Wire connection has been enabled for a particular intercom channel the corresponding 2 Wire or 4 Wire LED indicator will be illuminated When no intercom has been enabled the corresponding 2 Wire or 4 Wire LED indicators will be OFF 6 IN Level Control In Menu Mode from the Intercom Levels screen the IN control adjusts the incoming level of the currently selected wired intercom channel from the hard wired intercom system to the Tempest BaseStation If 2 Wire is selected the IN Level control adjusts the incoming level of the 2 Wire signal If 4 Wire is selected the IN Level control adjusts the incoming level of the 4 Wire signal If neither 2 Wire nor 4 Wire is selected the IN Level control is inactive In addition to the intercom IN levels the IN control is used to adjust Aux IN levels 7 OUT Level Control In Menu Mode from the Intercom Levels screen the OUT level control adjusts the outgoing level of the currently selected wired intercom channel going to the hard wired intercom system from the Tempest BaseStation If 2 Wire is selected the OUT Level control adjusts the outgoing level of the 2 Wire signal
118. nal Preferences To configure each BeltStation adjust any of the following to suit individual needs None of these adjustments are required Note that more options are available under the Set Controls menu and become visible by scrolling Lock Keys to prevent inadvertent changes e Menu Lock allows you to lock individual users out of their respective BeltStation menu Access can only be regained by entering a 3 digit security key code initially set at the BaseStation Switch Base is a feature under Lock Keys that when enabled will allow you to manually select a different BaseStation even when Menu Lock is active e Disable Battery Alert to prevent the battery alert tone in the headset e Dim the LCD and LEDs to be less conspicuous in a dark environment Limit talking to push to talk mode by selecting Momentary Latch is the default e Disable the ability to talk on any channel but allow listening e Disable the ability to access any channel not required Adjust minimum and maximum volume levels In loud environments a higher minimum volume may be desirable while in quiet environments a lower maximum volume may be preferable Volume controls can be set to Volume Press which requires a press and turn action to adjust the volume levels This helps prevent inadvertent adjustments When Stage Announce functionality is enabled in the BaseStation the STAGE button can be disabled for
119. names All entries will be deleted and there is no undo Reset Radio Settings This is a BaseStation feature only Selecting this option will only reset the Frequency Band to 1 the Network Number to 0 and the Lockout Key to 255 The BeltStation radio settings are determined by the BaseStation 39 Tempest 2400 2 Channel Wireless Intercom System jp Clear Com BaseStation Menu 40 Tempest 2400 2 Channel Wireless Intercom System r BASESTATION SETTINGS r WIRED INTERCOM SETTINGS r MULTI BASE r MODE SETTINGS Sidetone i Intercom Levels Aux Out Stage Announce Set As Master 5 Operational Mode 7 Scroll To Adjust Set Intercom levels Use Out S A Audio On Normal Mode feeble editada Off Split Mode jus Croll 10 usi
120. nd plug the USB end of the Charger Power Supply into the USB connector The Lithium Polymer batteries will take approximately 2 hours to charge from completely empty to completely full This time is the same with the BeltStation turned ON or OFF A new fully charged battery should power a Tempest BeltStation for approximately nine hours Fast charging with the supplied fast charger requires a temperature range of 32 113 F Batteries can receive more than 500 charge cycles and continue to maintain more than 70 of their power rating The Tempest battery indicator will maintain its accuracy as battery life decreases Alternatively remove the Lithium Polymer rechargeable battery from the BeltStation and insert it into the optional 5 Bay Battery Charger The Lithium Polymer batteries will take approximately 2 hours to charge from completely empty to completely full See the battery charger manual for additional details Power Options The Tempest BeltStation can be powered by Supplied Lithium Polymer battery AA batteries it is safe to connect a power supply to a BeltStation with AA batteries installed It will not harm the BeltStation but will not charge the AA batteries either Supplied battery charger power supply BeltStation Power ON OFF The Power ON OFF button is used to turn the BeltStation ON or OFF Press and hold the Power ON OFF button for two seconds to turn the BeltStation ON Pr
121. ngths of LMR 195 coaxial cable to separate antennas for additional spatial diversity Pairs of Directional Antennas must be aimed to cover the same area Directional antennas are currently not available on the 900 MHz model When locating the antenna at distances greater than 25 feet use the optional Tempest Remote Transceiver The remote transceiver allows locating antennas up to 1 500 feet away from the BaseStation without the RF signal loss that is associated with using RF cable The The antenna can be mounted directly to the Tempest Remote Transceiver or they can be separated from the remote transceiver using high quality low loss 50 ohm RF cable as listed above See the Tempest Remote Transceiver section of this manual for more information on the setup and use of the remote transceiver Ih 27 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Remote Transceiver Setup the Transceiver Choose a BaseStation location Choose a Transceiver location Choose an antenna configuration Install CAT 5 cable and connect to the BaseStation and Transceiver Confirm operation by observing the Transceiver LEDs The Tempest Remote Transceiver is an optional accessory that allows antennas to be located up to 1 500 feet away from the BaseStation without the RF signal loss that is associated with using long runs of coaxial cable The Tempest Remote Transceiver connects to the rear of the BaseStation with standard CAT 5 wiring with RJ 4
122. nnecting the Remote Transceiver When power cycling turn off the power to the BaseStation and wait 10 seconds before turning it back on Failure to power cycle may result in erratic operation Mh 24 Tempest 2400 2 Channel Wireless Intercom System o Clear Com Antenna Location Proper antenna location is essential for optimum system performance and maximum range Antenna positioning is important with all RF systems and in all applications ED T N R Locate the Tempest BaseStation antenna as high as possible for your application to maximize line of sight RF operation Positioning the antenna higher than head level is the minimum acceptable height for most applications Maintaining line of sight between the BaseStation antenna and the BeltStation s is ideal When using multiple BaseStations keep as much space between the antennas as possible but a minimum of 24 inches is recommended Increasing the distance between antennas to may help to improve performance When rack mounting the Tempest BaseStation or when it is stacked with other equipment always remote mount antennas or use the Tempest Remote Transceiver to ensure maximum operational range If possible locate the antenna s away from any metal obstructions and away from walls or other significant structures by at least 24 inches When using omnidirectional Whip antennas always locate the antennas as close to the center of the coverage area as possible Omnidir
123. nsure that the cable is wired correctly for proper system operation Tempest utilizes RJ 45 jacks for 4 Wire connection to the BaseStation Only two pairs of wires are utilized one to send audio and one to receive audio A standard CAT 5 patch cable can be used to connect between the matrix and the Tempest system Tempest 4 Wire RJ 45 Connection Ping use 2734 8 1 WZ 7 6 Audio Output 8 NoConecion n 52 Tempest 2400 2 Channel Wireless Intercom System q Clear Com 2 Wire Party Line Interface 2 Wire party line intercom systems carry one or two depending on the system type channels of full duplex intercom audio plus system power and other information on a single XLR 3M cable 2 wires and a ground Each 2 Wire intercom type has a different wiring scheme and unique line characteristics It is imperative to have the rear panel connections and the front panel settings adjusted correctly for audio to pass correctly between the systems Steps to Configure a 2 Wire Intercom Connection e Adjust the Intercom Type Slide Switches to appropriate manufacturer compatible setting RTS Clear Com Bal e Select 2 Wire connection for the appropriate channels Make the 3 pin XLR physical connections to the Tempest BaseStation and the 2 Wire system e Null the system e Adjust IN OUT volume levels between the Tempest Wireless System and the 2 Wire system Always confirm that the 2 Wire intercom system is functioning properly
124. ode Settings then Operational Mode Note In addition to the BaseStation the BeltStations must be set into Shared mode to use with either Shared or Split modes of operation Normal Mode In Normal mode users can have up to 5 BeltStations per Normal BaseStation Mode BaseStation All BeltStations in this mode are in the standard operating mode giving the user control of the channels on which they operate and Dual Listen talk functionality at any given time Talk in Normal Mode A gt gt gt gt Each BeltStation has dedicated anytime talk back 1 i H i T capability i BeltStation talk buttons may be operated in either A D momentary or latching mode isten in Normal Mode lu aaa Sidetone may be set individually for each BeltStation from 6dB to 30dB Full BeltStation telemetry is available real time at the BaseStation and T Desk these settings can be adjusted from the BaseStation and or T Desk Shared Mode The Shared mode utilizes only BeltStations set into shared mode via the BeltStation menu This mode allows an unlimited number of BeltStations to listen but only 5 shared BeltStations can talk in Shared BaseStation Mode momentary mode at any given time however they can control the channels in which they operate PE Up to 5 BeltStation Talk more than 5 talk paths may be used at any given time Listen to any 4 of the Each BeltStation
125. or for monitoring BeltStations it may be more convenient to always have the same user appear in the same position on the BaseStation display This is a personal preference setting In the BaseStation Tech Menu choose Static or Dynamic from the Display Slot Assignments screen Dynamic the default will work without any adjustment and always displays BeltStations in alpha numeric order by name Static will be the preferred choice for users who are using only one BaseStation and want to ensure that a BeltStation that is logged in will always appear in the same location slot on the BaseStation display When selecting Static slot assignments you must also enter the Tech Menu for each BeltStation and assign each BeltStation a different slot 1 5 The BaseStation default is for Dynamic Slot Assignment This means that when BeltStations log in to a base the information about the BeltStations is displayed on the BaseStation LCD screen in alpha numeric order according to the name of the BeltStation For example Dir appears before Light1 which appears before StgMgr but they can change slots depending on which BeltStations are turned ON If the default settings are used nothing is necessary If the BaseStation is located in an equipment room and is not routinely used as a communication port or to manage BeltStations nothing is necessary Adjusting so that each BeltStation always appears in the same position of the BaseStat
126. original product e Standard Warranty Period Start Date 90 i iii Dealer Distributor Sales In view of Dealer or Distributor stocking practices the Standard Warranty Period for products sold through Dealers or Distributors will commence from the Clear Com invoice date and will include an automatic extension of three months Any valid warranty claim within the Standard Warranty Period as determined by the Clear Com invoice date will be covered without further supporting evidence All warranty claims after this date must be supported by the Customer s proof of purchase that demonstrates the product is still within the Standard Warranty Period as detailed in Section 1 c i above plus the automatic three month extension from their purchase date Direct Sales The Standard Warranty Period will commence from the date the product was shipped from Clear Com to the Customer The Standard Warranty Period start date for contracts that include commissioning will be the date of the Site Acceptance Test SAT or one month from conclusion of the commissioning project whichever is earlier Invalidation of Warranty This Limited Warranty shall be invalidated if the product s outer case has been opened and internal modifications have been made or damage has occurred or upon the occurrence of other damage or failure not attributable to Tempest 2400 2 Channel Wireless Intercom System q Clear Com normal wear and tear Authorized modifications with Cle
127. osed venue with highly reflective walls or ceiling If inter symbol interference is suspected relocate the BaseStation antenna and or try a directional antenna to help eliminate received reflected signals Line of sight operation between the BaseStation antenna and the BeltStations will always produce the maximum system performance and operational range Minimize obstructions between the BaseStation antenna and the BeltStations when possible Use an optional directional antenna to improve system performance and operational range A directional antenna focuses the RF signal into a smaller area When the BeltStation is located within this focused area of energy it will have a more powerful signal which will improve range Only use approved antennas Unauthorized antennas may be illegal Ih 29 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Configure the BaseStation BaseStation settings can be configured in two ways from the BaseStation menu or with the computer interface called T Desk via a LAN connection While many functions are available through both methods certain features may only be available through the BaseStation Using the Front Panel Controls The Tempest BaseStation can be configured depending on user preferences and the tasks to be accomplished The following instructions will help you navigate the front panel and LCD user interface See the BaseStation Menu Structure section of this manual for more de
128. rate mode on BeltStations Both Stage Announce and GPO Relay function available for each BeltStation e Talk switches can be de latched via the Mic Kill feature from either the BaseStation or the hard wire intercom e Auxiliary audio input and output e Program Volume control allows user to set volume of incoming program audio LAN control interface Electret or Dynamic Mic auto select Multiple antenna connection options Compatible with Clear Com RTS Telex and other 2 Wire and 4 Wire intercom systems Mh 80 Tempest 2400 2 Channel Wireless Intercom System q Clear Com 2 4 GHz System Specifications RF Frequency RF Scheme Effective Radiated Power Receiver Sensitivity Radio Certification Transmission Range Audio Dynamic Range Audio Frequency Response 2400 to 2480 MHz FHSS with TDMA 100mW using 2dBi antenna 93 dBm for 10 BER FCC Part 15 247 ETS 300 328 rules Canadian RSS 210 license free Australian N108 Korean CCTMP24 Japanese 205 WW 2009010 Transceiver 205 WW 2010049 BaseStation 205 WW 2010050 BeltStation 1 000 feet under ideal conditions 500 ft to 900 ft typical gt 94dB 300Hz 3 8KHz with proprietary audio voice shaping System Latency Less than 50ms direct 81 Tempest 2400 2 Channel Wireless Intercom System q Clear Com BaseStation Specifications Intercom Audio Channels Full Duplex BeltStations per BaseStation Half Duplex Shared BeltStations per Base Number of An
129. re contacts for the Tempest BaseStation There are six relays including one common Stage Announce relay and five individually assignable relays one for each of the wireless BeltStations See the section on GPO Relay Contacts 8 Antenna Connector The Antenna Connector is used to connect the antenna to the Tempest BaseStation The Antenna Connector is an RP TNC Reverse Polarized TNC connector Cables used to attach to this Antenna Connector must be properly terminated with mating RP TNC connectors and the proper cable type 9 Remote Transceiver RJ 45 Connector The Tempest Remote Transceiver RJ 45 connector is used to connect the optional remote transceiver to the Tempest BaseStation The remote transceiver can be located up to 1 500 feet from the BaseStation 18 Tempest 2400 2 Channel Wireless Intercom System q Clear Com BeltStation Overview 1 2 1 1 Volume CH A and CH B In Operational Mode turning the Volume control adjusts the volume of the audio Volume indicators appear on the display during adjustment and are expressed in Decibels dB The Volume control has an option to be set to Volume Press where it requires a press and turn to adjust the volume level The Volume Press option can be adjusted under the Set Controls section of the BeltStation menu Pressing the Volume control in Dual Listen mode does nothing In Single Listen mode pressing CH A enables channel A and pressing
130. required for all roaming applications Pre Requisites e All Tempest Wireless equipment roaming or non roaming must have Radio firmware version 1 18 or higher to fully utilize ZSync Tempest equipment with radio versions below 1 18 will still utilize the Accu Sync portion of the ZSync signal but will not gain the added benefits All Tempest BaseStations to be used in a roaming application must have the same ZSync reference For more information on roaming applications see the section on Seamless Roaming in this manual Allow up to one minute for all of the BaseStations to see the zero sync reference in the V ZSync signal and thus become zero synced with all of the other BaseStations Prior to this time the BaseStations are likely not fully coordinated Zero Sync Hop Generator The Zero Sync Hop Generator SG 100 ZSync dongle provides a precise zero reference synchronization signal to each connected Tempest 2 4GHz BaseStation This signal aligns the hopping patterns and transmit receive times of all connected BaseStations to produce the best possible multi base collocated RF performance The ZSync dongle connects to the BaseSync IN port of the first collocated BaseStation Each additional BaseStation is then daisy chained via the BaseSync ports of each sequential BaseStation If any BaseStation loses power in this configuration all remaining sequential BaseStations will not receive the ZSync signal Therefore the ZSync dongle
131. ress MENU and advance to the Manual Null screen 3 Press CHAN SEL to advance to the desired channel 4 Rotate the IN knob to adjust the RBAL null value until the Amplitude is minimized 5 Rotate the OUT knob to adjust the CBAL value until the Amplitude is minimized 6 Repeat the RBAL and CBAL adjustment The repeat process and order of adjustment of the process is important because the CBAL adjustment is most effective when the RBAL is close to its absolute minimum 7 Once the best null is achieved turn the IN knob clockwise to add six to the RBAL value For example if the minimum RBAL value is 123 adjust to 133 8 Exit the Manual Null screen Test for echo for at least 10 seconds It will take up to 10 seconds for echo cancellation software to achieve maximum efficiency If the echo is not acceptable use the IN knob to adjust the RBAL null value up one and test again If necessary turn the RBAL value down two and test again Continue with this trial and error method until the echo is minimized Manual Null requires each channel to be nulled individually Return to the Null Screen and press CHAN SEL to advance to the next channel Repeat for all channels Other Causes of Echo Please be aware that echo can be cause by several sources A type of echo referred to as acoustic echo can be caused by another user s headset but is inaudible to that user Have other users turn OFF their
132. ross multiple BaseStations Audio from one BaseStation can be passed via a 2 Wire connection to another BaseStation if they are to share a single channel of audio Through this method many complex combinations of intercom channels can be achieved All RF devices have the potential to cause interference Therefore Tempest offers two synchronization options Accu Sync and ZSync that are designed to minimize potential interference when using multiple BaseStations Accu Sync is included with every Tempest BaseStation and uses the Accu Sync connections on the back of the BaseStation to synchronize multiple BaseStations together ZSync Technology applies only to the 2 4GHz model of Tempest It is not present or applicable to 900 MHz models See the Accu Sync section on for more information on using Accu Sync Zero Sync ZSync technology has been developed to enable Tempest s Seamless Roaming feature as well as greatly enhance the performance of non roaming multi BaseStation Tempest installations The ZSync technology provides a more sophisticated form of BaseStation synchronization over the older Accu Sync technology To utilize ZSync technology either a Zero Sync Generator or a Parallel Zero Sync Generator is necessary to act as the source of the ZSync signal These devices are sold separately All Tempest BaseStations continue to support and provide Accu Sync synchronization signals It is however strongly recommended that ZSync technology be use
133. s Intercom System q Clear Com Wireless ISO Wireless ISO isolate sometimes referred to as wireless talk around is a wireless only intercom feature that allows communication among wireless BeltStations only When a wired intercom system is connected Wireless ISO communicates through the wireless portion of the system only The BaseStation front panel headset does not receive ISO audio Wireless ISO is enabled by default and is available only on channel A It is activated by pressing and holding ENTER ENTER enables the headset mic regardless of the TALK A button Wireless ISO only operates in Operational mode It does not operate in Menu mode BeltStation Menu Current Base BaseStation BaseStation 2 BaseStalion 3 r SELECT BASE ROAMING Select Base gt r Roaming Group 3 Enable Roaming BaseStation 1 BaseStalion 2 BaseStation 3 Roaming Bias High Medium low r BATTERY Battery Al ert Enable Disable LOCK KEYS Lock Keys Lock Buttons Volume Talk Menu Lock Switch Base LCD LED LCD Light Enable Disable Talk LEDs High Med low Off 49 Tempest 2400 2 Channel Wireless Intercom System A Momentary B Mementary Either Or Mic Gain gt Talk Buttons latch Disable latch Disable HW Call on Talk Ena
134. s a warranted problem or service after you have owned the system for several years we will be there to take care of you Thank you for choosing Clear Com for your wireless intercom needs Document Reference Tempest 2400 Wireless Intercom System 2 Channel Reference Manual Part Number 399G077 Rev A T2400RefMan3 1 D0000052 2014 RevA Legal Disclaimers Clear Com LLC 1301 Marina Village Parkway Suite 105 Alameda CA 94501 www clear com com 2014 HM Electronics All rights reserved Clear Com and the Clear Com logo are trademarks or registered trademarks of HM Electronics Inc Tempest is a registered trademark of CoachComm LLC The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of the agreement The product described in this document is distributed under licenses restricting its use copying distribution and decompilation reverse engineering No part of this document may be reproduced in any form by any means without prior written authorization of Clear Com an HME Company Clear Com Offices are located in California USA Cambridge UK Montreal Canada and Beijing China Specific addresses and contact information can be found on Clear Com s corporate website Website www clearcom com Clear Com Contacts Americas and Asia Pacific Headquarters California United States Tel 1 510 337 6600 Email CustomerServicesUS clearcom
135. sceiver Control ep T BaS Station SQtup BM M Steps to Setup the BaseStatlon o ese er etie testo exe a ER Re PR FERA ERES E aE aaa a Pa Ro Eo XE ONE OEE CNOOSE sa Locat Mkisi EIE EE ETC D DTI E ED Remote TrarscelVer sedere Ee ee Re Rp ek pe EE YE EXER FUR ER ye Ix kh ube cea ex de he pe ava uu Ped epe ee REX Reo ets Set p the TraliscelVel seed chanensceneca sds ices cadeesaeeualesctescsadcacendussdeaatadsaxsisensdaataadaatesceehtestsasiestesestiaatausetes Configure the BAaSeStatiOn ssiccssccsseccscecisccsssccssashooasubecesecdessiavadsands tdavessdsebedcssadcasdeedsdehsaccsadsuecsedeesestecedsnes Using the Front Panel ControlScan e E e a aE saslescsyaasesundsseheteacosaxeceses Adjust SIdetOore oder esiste eee Ee d Eras Tra nb eea a Ea da esseri iav e ea a aaa Dave Ages Selecting a Frequericy Band ete tenore t pe e EIER A SERIE ERR CBE AERE eU RR aR Set Display Mode to Static or Dynamic Name Each Stations io etr eiie reet ere eroe eed BaseStation Headset Connection and Controls IpRQenRnESJpIEE S Steps to Setup the BeltStations Battery Selection and Installation Charging the Lithium Polymer Battery Pairing withia BaseStatiOn su eco oett reno erano neon eden ode ctacenavevrendeashcvadershadedyecbcseavexeldade e cba naro eoque Seamless Roaming BeltStation Configuration cccccccccccssssccesssscccsseecceseeceesessse
136. se they fulfill the following regulatory provisions ADR 188 IATA A45 IMDG 188 Battery Storage Long term storage of batteries at maximum charge can result in permanent loss of capacity For long term storage of batteries charge discharge the batteries to approximately 6096 of capacity Batteries stored for longer than one year should be recharged to 60 annually Trickle charging is not recommended due to the very low self discharge rate of the batteries As with all batteries Do not burn Do not expose batteries to excessive heat such as sunshine fire or other heat sources CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type e Properly dispose of used batteries promptly e Keep away from children 3 Tempest 2400 2 Channel Wireless Intercom System o Clear Com Maintenance and Care Cleaning Generally the Tempest Wireless hardware should be cleaned only with a dry cloth A soft cloth with rubbing alcohol may be used to wipe the units if needed Never spray solvents or chemicals onto the units Because of Tempest s weather resistant design it is not highly susceptible to dust or airborne contaminants However all electronic devices can be susceptible to particulate contamination If exposed to an extremely dusty environment contact an authorized Tempest service center for internal cleaning Temperature and Humidity Ideally all electron
137. stances from their respective BaseStation antennas provide the best opportunity for satisfactory performance of a large number of collocated systems e Network Number configuration should be set up to ensure each system s hopping patterns are configured properly See the section on Network Number for more information Environment can play a big role in RF system performance Every location is different and has its own unique set of challenges Generally speaking locations with very long paths to very reflective surfaces tend to be the most difficult for digital wireless communication systems due to the prevalence of inter symbol interference Adverse conditions will limit the number effectiveness and range of collocated systems in any given environment Th 67 Tempest 2400 2 Channel Wireless Intercom System jp Clear Com Seamless Roaming Tempest Seamless Roaming is a powerful feature that allows a BeltStation to automatically seek out and move to a different BaseStation than the one it is currently on with no user intervention This feature can provide increased coverage area and system flexibility for those users who need it Because all of the roaming decision making takes place within the BeltStation individual BeltStations can be set to roam or not to roam and programmed to BaseStations they desire to roam between Tempest Seamless Roaming is able to be used with any Tempest BaseStation Mode Normal Shared or Split provided that a
138. stems Tempest utilizes different roaming features that allow it to roam from one coverage zone to another When a different BaseStation is selected the hopping pattern and key code of the BeltStation is synchronized to the selected BaseStation and the BeltStation logs into the BaseStation Audio latency is a critical factor in all digital systems The hop duration in Tempest is intentionally kept very short under 5ms This short hop duration limits the amount of data that may be lost in any one hop More importantly it reduces system latency which can cause undesirable echo Total one way BeltStation to BaseStation system latency is less than 50ms Even with this short system latency unwanted and distracting echo will occur when interfacing with hard wired party line intercom systems unless echo reduction technology is implemented Echo is primarily the result of inefficiencies in the conversion of the two wire signal This condition exists in analog systems as well but it does not cause unwanted echo because there is no system latency delay Tempest uses advanced echo cancellation algorithms to eliminate this echo Wireless intercom systems are often used in high noise environments that require special design consideration for effective operation Tempest operates extremely well even in very high ambient noise levels This is primarily due to specific design criteria which allow Tempest to achieve an audio dynamic range of greater than 94dB
139. ster Mode On each additional BaseStation set the slide switch to Clear Com On each BaseStation set the shared intercom channel s to the 2 Wire mode Master Mode only works for channels selected for 2 Wire connection Connect the appropriate intercom channel s of each BaseStation that will share audio using the 3 pin XLR male and female connectors on the back of the BaseStation Complete all settings and connections before activating Master Mode Set one BaseStation to Master Mode Master Mode settings are found at the Set Base as Master screen under the Multi Base Settings main menu selection It is only possible to set one BaseStation as Master The letter M will appear in the top line of the BaseStation display to the right of the BaseStation name when Master Mode is active An attempt to set a second BaseStation as master will result in an error message It does not matter which BaseStation in a linked series is set to Master Mode Note previous versions of Tempest firmware displayed Master Mode with the word Master in the top line BaseStations not set as masters detect the master BaseStation as a Clear Com connection An attempt to set a BaseStation to Master Mode while connected to a 2 Wire system will result in an error message If a BaseStation has Set Base As Master first turned ON and an external hard wired intercom system is connected later the Tempest BaseStation will turn OFF Master Mode Th
140. t menu option and is the same as pressing the Enter button A menu item is not selected and will not take affect until the Volume control or the Enter button is pressed Menu Button Pressing MENU while the BaseStation is in Operational mode will enter Menu Mode The Main Menu screen will be displayed Once in Menu Mode pressing the MENU button will act as an escape key and will back out of the current menu screen and move up one level Pressing MENU while at the Main Menu screen will exit Menu Mode Enter Button The Enter ENT button on the BaseStation is only used while in Menu Mode Pressing the ENT button selects the current menu option and is the same as pressing the Volume control A menu item is not selected and will not take affect until ENT or the Volume control is pressed 10 Buttons 1 5 The five buttons below the LCD display labeled 1 through 5 have multiple uses depending on the mode of the BaseStation In Operational Mode the BeltStation that is associated with a BaseStation Slot will appear directly above the corresponding numbered button Pressing any of the numbered buttons will select the BeltStation Menu screen for the BeltStation that is located in BaseStation Slots 1 through 5 Note These buttons are not active during Operational Mode when in Shared Mode In Menu Mode pressing a numbered button selects the menu item with the corresponding number from the current list of menu items This selection produces the sam
141. tStation without activating the Talk button This allows private mic gain adjustment during live events The Mic Gain can be set for each BeltStation from the T Desk application When the Mic Gain is set too high it is possible to induce feedback or echo When set too low words can be clipped by the low level noise gate or sound too quiet to other listeners Headsets by different manufacturers or different models of headsets will require widely varying Mic Gain settings When setting microphone gain it is best to err toward a setting that is too low rather than too high This will help reduce unwanted echo in the system when that microphone is enabled Either Or The Either Or feature only applies to 2 Channel BeltStations working in Dual Listen mode With the Either Or function a BeltStation user can hear both channels but only talk on one channel at a time By default the Talk button is active therefore the Talk button only serves as a method to change the channel By tapping the Talk A button the active Talk channel becomes A by tapping the Talk B button the active Talk channel becomes B Since the Talk is always ON the BeltStation has two ways to mute 1 to mute momentarily press and hold the Talk button on the active talk channel and then release to end mute 2 to latch the mute function double tap the active talk channel tap once again to re enable Talk To enabl
142. tStations Roaming Group up to 16 BaseStations may be selected per BeltStation e Enable Roaming on each BeltStation when roaming is not enabled a BeltStation will operate as normal on a single BaseStation e Adjust Roaming Bias setting if needed See the section on BeltStation Setup in this manual for more information on adjusting Roaming Bias in Seamless Roaming Th 69 Tempest 2400 2 Channel Wireless Intercom System q Clear Com How Dol Remove Batteries from BeltStations Remove the battery cover from the back of the BeltStation by pressing lightly on the thumb grooves and sliding towards the bottom Hold the BeltStation in one hand with the battery compartment facing downward over the open palm of your other hand Firmly tap the BeltStation against the palm of your open hand and the battery will fall into your open hand Follow the same procedure for AA batteries Install the Rechargeable Battery The gold battery contacts must mate with the contacts in the battery compartment If the battery is not properly seated the cover will not close easily Charge the Battery Connect the plug in battery charger included with BeltStation to a standard wall outlet and to the Mini USB connector on the BeltStation This connector is located under the rubberized access cover on the side of the BeltStation The batteries will charge from completely empty to a full charge in about 2 hours The batteries will not overcharge The BeltStat
143. tails of the menu The LCD screen is the focal point of the BaseStation functionality While in Operational Mode the LCD displays the status of all wireless BeltStations that are currently logged on to the BaseStation In Menu Mode the LCD shows the menu items or information The function of the Volume control depends upon the current Mode of the BaseStation In Operational Mode turning the Volume control adjusts the volume of the audio for the local headset Press the Volume control to select the channel of the local headset connector In Menu Mode turn the Volume control to scroll through the menu options of the current menu screen A pointer gt on the left of the menu indicates the current option Pressing the Volume control selects the current menu option and is the same as pressing the Enter button ENT A menu item is not selected and will not take affect until the Volume control or the ENT button is pressed Pressing the MENU button while the BaseStation is in Operational mode will cause the BaseStation to enter Menu Mode The main menu screen will be displayed Once in Menu Mode pressing the MENU button will act as an escape key and will back out of the current menu screen and move up one level Pressing the MENU button while at the main menu screen will exit Menu Mode and return to Operational Mode The ENT button on the BaseStation is only used in Menu Mode Pressing the ENT button selects the current menu option and is the sa
144. tation that will use the intercom channel Loop to other BaseStations as needed Repeat for all channels to be shared See the Wired Intercom Interface section in this manual for more information about connecting to external wired intercom systems V When using an external 2 Wire hard wired connection only channels that are connected to a wired intercom will be able to share audio between BaseStations 61 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Accu Sync C o 00808 Q E o POLO GRE see Three BaseStations Accu Synced Accu Sync provides a common timing signal between connected BaseStations This signal ensures that transmission cycles for all Accu Synced BaseStations occur simultaneously This synchronized transmission eliminates the negative RF effect called de sensing See the following section Special RF Considerations for Multiple BaseStations for more information on connecting multiple BaseStations When two or more Tempest BaseStations are to be operated in the same location connecting the BaseStations via the BaseSync connector on the back of the BaseStation minimizes potential RF interference between BaseStations The more BaseStations there are in close proximity to each other the more important it is to use Accu Sync One BaseSta
145. te or may sound too quiet to other listeners Headsets by different manufacturers or different models of headsets will require widely varying Mic Gain settings When setting microphone gain it is best to err toward a setting that is too low rather than too high This will help reduce unwanted echo in the system when that microphone is enabled Ih 36 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Front Panel Lock The Front Panel Lock function is intended to minimize the probability of unintentional adjustments to the system Press MENU select BaseStation Settings scroll and select Front Panel Lock press 1 or ENT to select Lock Press MENU to exit to the main Operational screen The buttons and knobs on the front of the BaseStation will not function until unlocked except for the power switch which will power the unit OFF When the BaseStation is powered ON it is always unlocked Press MENU ENTER to unlock Call Function On the BaseStation front panel select a channel by pressing the Volume control Press and hold CALL for as long as you want the Call signal to go out on the channel A Call signal will be received by users who are listening on the channel that originated the Call signal On the BaseStation an active Talk button is not required to send a Call signal and the Call signal is routed to the channel selected for monitoring On the BeltStation a Call signal is sent only when the Talk button
146. ted The Auto Null process takes approximately 10 seconds Intercom levels may need to be adjusted after the 2 Wire intercom lines have been nulled V During Auto Null wired intercom users will hear the nulling tones and communication will be interrupted It is recommended that this feature should be used only during setup and not during live events Auto Null Procedure Turn OFF all TALK buttons on both the wired and wireless systems Since Tempest monitors a self generated tone to adjust the null characteristics any sounds entering through either the wired or wireless intercom systems will interfere with the nulling process When the Auto Null or Manual Null menu screens are accessed Tempest sends a Mic Kill signal to all wireless BeltStations but the wired communication stations will need to be turned OFF individually or a hard wired Mic Kill signal will need to be initiated On the Tempest BaseStation press MENU to open the Main Menu Rotate the Volume Control to scroll through the menu options to the Wired Intercom Settings and select Auto Null Select Null Now to start the Auto Null process Normal functions will be interrupted for about 10 seconds during the Auto Null process Progress of the null process can be observed on the BaseStation LCD display The BaseStation display will indicate Auto Null Complete once the Auto Null process is completed Press MENU to escape to the Operational screen Activate Auto Null
147. tenna Ports per BaseStation Antenna Connector Type Number of Synchronized BaseStations Maximum Range of BaseSync Cable BaseStation BeltStation Pairing Programming Port Stage Announce and GPO Closures 2 Wire Intercom Interface 2 Wire Compatibility 4 Wire Matrix Connection Aux Input Aux Output Stage Announce Output Front Panel Headset Microphone Type Front Panel LCD Display Dimensions inches Weight Power Input Operating Environment 82 Tempest 2400 2 Channel Wireless Intercom System Unlimited RP TNC 11 3 000 ft 914 4 m Via supplied Mini jack cable USB 6 relays via DA 15 2 channels via XLR 3F with XLR 3M loop thru Clear Com RTS and Balanced compatible 2 ports via RJ 45 4 3 conductor jack accepts 15 5 to 4 dB balanced transformer isolated 4 3 conductor jack nominal 12 to 8 dB balanced transformer isolated XLR 3M nominal 12 to 8 dB balanced Transformer isolated 4 pin male connector Dynamic or Electret auto selected 240 x 64 resolution 32 level gray scale 1 RU unit H 1 75 x W 19 0 x D 12 10 5 Ibs AC 85 264 VAC at 50 60 Hertz 15 Watts DC 11 32 VDC 12 Watts 20 to 50 C 4 to 122 F 10 to 90 Humidity Clear Com BeltStation Specifications Intercom Audio Channels Simultaneous Listen Paths Headset Connector Microphone Type LCD Display Antenna Charger Battery Charging Battery Life Rechargeable Lithium Polymer Charge time for Lithium
148. that carries the program sound unless the director or another member of the production team interrupts the program sound with special instructions through the IFB iSelect On Command Roaming Permits the BeltStation user to select the BaseStation appropriate for the current location or activity License Free The 2 4 GHz ISM band is approved for non licensed use in virtually every country It is the responsibility of the user to ensure that the system is operated in accordance with local laws and regulations Lithium polymer battery A rechargeable battery that provides long lasting reliable power with a minimum of space and weight utilizing lithium based chemistry in a stable polymer Loop Thru Connectors Allow multiple BaseStations to share a common channel Master BaseStation A Tempest BaseStation that powers the 2 Wire Hybrid circuitry in itself and up to 9 additional BaseStations across the looped thru shared channel The Master BaseStation provides power and line termination Mix Minus Signal A mix of all audio that the BeltStation user needs to hear minus the audio coming from the BeltStation itself Pairing A programming process that allows a BaseStation and BeltStation to recognize each other Seamless Roaming Allows BeltStations to roam freely from one coverage zone to another without additional adjustments to the user settings such as with iSelect Roaming Slot One of five time intervals in the FHSS TDMA RF schema Eac
149. the BaseStation Each of Tempest s two hard wired intercom channels can interface with a 4 Wire matrix intercom or a 2 Wire party line intercom Tempest supports a 4 Wire intercom interface to most major digital matrix intercom systems and other intercom 4 Wire devices Tempest also interfaces with 2 Wire intercom systems including Clear Com RTS and AudioCom BAL systems as well as compatible brands Each Tempest intercom channel can interface with one intercom system at any given time While it is possible that both 2 Wire and 4 Wire systems may be connected to the same intercom channel simultaneously they cannot function at the same time and this arrangement has the potential to cause undesirable operational complications so is not recommended Channel 2W AW Indicator Indicator 2 Wire Intercom CHAN A amp B Type Slide 2WIRE 4WIRE RTS BAL ai o Switch CLEAR COM Channel CH B 2W Select Tempest BaseStation Wired Configuration Controls for Connection to Wired Intercom Systems These controls will normally be used together to configure the Tempest BaseStation for 2 Wire or 4 Wire operation CHAN A has been set for no wired intercom connection the LEDs are OFF CHAN B is set for Clear Com 2 Wire intercom connection The upper slide switch is in the middle position and the 2 Wire LED aligned with CHAN B is illuminated Tempest BaseStation LCD display for IN and OUT adjustment Use the IN and OUT con
150. the audio of the local headset connected into the bottom of the BeltStation Turning the Volume control clockwise increases the audio level while turning the control counter clockwise decreases the level Pressing the CH A or CH B while in Dual Listen mode does nothing In Single Listen pressing the CH A controls enables channel A Pressing the CH B knob enables channel B The intercom channel selected is indicated by the Channel Indicator LEDs located on the outer edge of each talk button TALK A and TALK B In Menu Mode turning either Volume control allows the user to scroll through the menu options of the current menu screen Pressing either control selects the current menu option and is the same as pressing ENTER A menu item is not selected and will not take affect until the control or ENTER is pressed For example to adjust the Sidetone setting Connect a headset to the BeltStation Press MENU to enter Menu Mode Rotate the Volume knob and scroll to Set Controls Press ENTER to select and scroll to Sidetone Press ENTER to select the Sidetone adjustment Sidetone is expressed in Decibels dB You will see a level indicator with a numeric value between 30dB to 6dB You should speak into the headset microphone at a normal speaking level and adjust the sound of your own voice to a comfortable level by rotating either volume knob to adjust the Sidetone level When
151. the microphone will remain enabled Pressing and holding the TALK button will cause the button to act in a momentary or push to talk fashion so the blue TALK LED will remain lit and the microphone will remain enabled only as long as the button is pressed In Operational Mode turning the Volume control adjusts the volume of the audio of the local headset Turning the Volume control clockwise increases the audio level while turning the control counter clockwise decreases the level The Volume control knob is also a push button Pressing the Volume control cycles the Channel selection and LEDs in order from A to B The two Peak LEDs indicate when the mic audio from the local headset is reaching a peak level and is about to enter into limiting These LEDs should normally be OFF Set the Mic Gain for the Local Headset Set the Mic Gain properly to assure the best audio quality To set the Mic Gain for the Local Headset 1 Press MENU to enter Menu Mode 2 From the Main Menu select BaseStation Settings then Set Mic Gain 3 While at the Set Mic Gain screen talk into the local headset microphone in a louder than normal level and adjust the Volume control until the Peak LED for the selected channel just starts to light at the loudest parts of the audio Press ENT to accept the changes When the Mic Gain is set too high it is possible to induce feedback or echo When set too low words can be clipped by the low level noise ga
152. tion must always act as the sync source when using Accu Sync The sync source is any BaseStation that does not have a BaseSync cable plugged into the BaseSync IN connector Always ensure that one and only one BaseStation has an open no connection BaseSync IN connector When a BaseStation does not have a BaseSync cable plugged into the BaseSync IN connector that BaseStation uses an internally generated timing pulse to control its own transmission cycle When a BaseStation has a BaseSync cable plugged into the BaseSync IN connector that BaseStation uses the external sync signal timing pulse to control its transmission cycle The BaseSync cable is a DE 9F To DE 9M wired straight through on pins 1 5 The maximum distance a BaseSync cable can be is 1 500 feet 457 2 m WV Never connect Accu Sync cables between 2 4GHZ and 900MHz Tempest models BASE SYNC IN Accu Sync DE 9 Connector Ih 62 Tempest 2400 2 Channel Wireless Intercom System jp Clear Com ZSync Technology Zero Sync ZSync technology has been developed to enable Tempest s Seamless Roaming feature as well as greatly enhance the performance of non roaming multi BaseStation Tempest installations The ZSync technology provides a more sophisticated form of BaseStation synchronization over the older Accu Sync technology To utilize ZSync technology either a Zero Sync Dongle or a Parallel Zero Sync Generator is necessary to act as the source of the ZSync signal These devi
153. tions per BaseStation that utilize the standard anytime talk back capability and allows an unlimited number of shared BeltStations to listen and talk on the final slot In this mode shared BeltStations have no control over which channel they operate on The channel is designated at the BaseStation Unlimited number of shared BeltStations may be used in addition to the 4 BeltStations operating in Normal mode BeltStations are inherently full duplex talk listen at the same time and are physically no different than a BeltStation operating in Normal mode Shared BeltStations operate in momentary talk mode only one shared BeltStation may utilize the talk function at any given time Each BeltStation is capable of features such as Stage Announce Wireless ISO and Relays however each action takes up the only shared talk path so long as it is triggered Shared BeltStations are unable to provide telemetry to the BaseStation or T Desk thus no BeltStation settings can be adjusted from the BaseStation or T Desk Split BaseStation Mode Talk in Normal Mode e c gi l e e e e Tiu I I L Fi To 1 1 1 1 mE te TEM ABE e 1 o E 3 gt S S S Sl l Listen in Normal Mode RE 1A an gt 6 lI T 2 ay Is EJ IG l on 4 Unlimited BeltStations with Base in Split Mode Volume of the BeltStation that is actively talking is dynamically reduced to minimize the ef
154. to indicate which intercom channel A or B has been selected and will illuminate continuously to indicate that Talk is enabled on that channel The Channel Indicator LEDs will flash red when the microphone signal is reaching a peak level and is entering into limiting 21 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Bottom view of the transceiver Transceiver Controls 1 RX LED The RX LED illuminates when data is being received by the Remote Transceiver This LED will remain illuminated during normal system operation 2 TX LED The TX LED illuminates when data is being sent from the Remote Transceiver This LED will remain illuminated during normal system operation 3 SYNC LED The Sync LED illuminates when the Transceiver Sync signal is present This LED will remain illuminated during normal system operation 4 CONFIG LED The Config LED illuminates only when the BaseStation puts the Remote Transceiver into configuration mode to change settings This LED should be ON for only a few seconds when first powered ON and OFF during normal operation 5 BASESTATION LINK RJ 45 Connector The BaseStation Link RJ 45 connector is used to connect the Transceiver to the Tempest BaseStation via standard CAT 5 cable with RJ 45 connectors 6 Power LED The Power LED illuminates whenever the BaseStation is providing adequate power to the Transceiver over the CAT 5 cable If the Power LED does not light the CAT 5 cable
155. trols to adjust the levels on the selected channel In this diagram Channel A 2 Wire levels are selected for adjustment IY 50 Tempest 2400 2 Channel Wireless Intercom System q Clear Com Controls CHAN A amp B The 2 Wire Intercom Type Select Switch determines the type of 2 Wire intercom that may be RISA i ES connected to the corresponding 2 Wire connectors on the rear panel of the BaseStation Clear CLEAR COM Com RTS or BAL AudioCom can be selected These switches only affect 2 Wire operation and do not control 4 Wire operation The CHAN A amp B switch selects the 2 Wire system type for both the A and the B intercom channels Always set the 2 Wire Intercom Type Select Switches prior to connecting the 2 Wire intercom to the back of the Tempest BaseStation Never change the switch setting while connected to a wired intercom system Failure to follow this procedure could damage the Tempest BaseStation or the 2 Wire hard wired system The Intercom Channel Select SEL button selects one of the two intercom channels to allow selection of 2 Wire or 4 Wire functionality and to allow the intercom audio IN and OUT levels to be adjusted Pressing the Intercom Channel Select button once selects Menu Mode on the BaseStation and displays the Intercom Levels screen on the LCD display A second press selects channel A The intercom channel selected is indicated by one of the two CHAN LEDs located to the right of the CHAN SEL button and on t
156. tting To set the Call Alert preference press MENU select Set Controls and select Call Alert Choose to receive a call signal alert with an Audible tone in the headset or with a vibration of the BeltStation or Both The default setting is Both To initiate a call select a channel for talking with the CH A or CH B buttons and activate the TALK button Press and hold CALL for as long as you want the call signal to go out on the channel A call signal will be received by users who are listening on the same channel that originates the call signal To enable the Call on Talk feature press MENU select Set Controls then Talk Buttons then HW Call on Talk and select Enable The default setting is Disable V A call signal from the CALL button is sent only when the Talk button is enabled and only on the channel selected for Talk Program Volume Control Auxiliary IN can be used to bring program or other audio into the Tempest BaseStation Audio from the Aux IN port is routed only to wireless users and is not routed out to the hard wired system Program Volume allows each BeltStation to control the mix of program audio Aux IN it receives from the BaseStation To enable Program Volume press MENU then Set Controls then Program Volume and select one of three options 1 Off the BeltStation receives no program audio 2 Absolute the BeltStation receives program audio at a level independent o
157. type of hard wired system you are using Ensure that the correct 2 Wire or 4 Wire LED is lit for the intercom channel that you are using If neither the 2 Wire nor the 4 Wire LED is lit or if the wrong LED is lit for the hard wired intercom type you wish to use no external intercom audio will be present Adjust the IN and OUT level for the appropriate intercom channel to achieve the desired audio levels Ensure that all external 2 Wire or 4 Wire hard wired intercom connections have been properly made on the back of the BaseStation If all connections are made correctly with all front panel controls properly set and there is still no external hard wired intercom audio present in the Tempest system substitute another cable 3 pin XLR for 2 Wire or RJ 45 for 4 Wire making sure that it is connected properly to both the external hard wired system and the Tempest BaseStation Headset microphone sounds distorted or cuts off parts of words If the microphone gain is set too low for the specific headset microphone being used the audio coming from that microphone may sound choppy or clip off the first part of words or sounds If the microphone gain is set too high for the specific headset microphone being used the audio coming from that microphone may sound distorted at higher audio levels In this case the peak LED will light almost continuously when audio is present 74 Mh Tempest 2400 2 Channel Wireless Intercom System q Clear Com No au
158. ugh for each BeltStation to control one are available through the DA 15 Relay Connector on the back of the Tempest BaseStation These relays can only be triggered from the wireless BeltStations The SA Relay function in the Tempest BaseStation is activated by the STAGE button on the BeltStation The SA Relay remains closed as long as the STAGE button is pressed The user can reassign the following BeltStation buttons and features to control an individual relay uniquely assigned to that BeltStation Talk A Talk B ChA ChB Stage Enter Call Low Batt 10 The relay is made when the assigned button is pressed and remains closed for as long as the button is pressed The individual GPO relay can also be triggered by the low battery level alert of the BeltStation In this case the relay is made when the battery level of the BeltStation reaches 10 and remains closed until the battery is replaced or the BeltStation is turned OFF All relay contacts can support 1 Amp at 30 VDC The relay completes a circuit Tempest does not supply any power to the circuit Since every user will require a custom application cables for your RELAY connections will require some bench work DA 15 Relay Wiring Relay t Relay 9 Relay Relay 2 Reloy 3 l Relay 4 00000000 Em ES eley5 13 Relay Relay SA sOOOOOOO 7 Not Used 8 NotUsed Tempest DA 15 Connector Active Channel Relay This mode of relay operation
159. use the mic button to latch The blue TALK LED will stay lit and the microphone will remain enabled Pressing and holding TALK will cause the button to act in a momentary fashion The blue TALK LED will remain lit and the microphone will remain enabled only as long as the button is pressed 3 Call Button The Call button sends a wired intercom compatible call signal to any wireless BeltStation and any 2 Wire hard wired intercom device on the intercom channel currently selected for the Local Headset 4 Mic Kill Button The Mic Kill button sends a signal to wireless BeltStations that disables Talk buttons that are enabled This button is for the wireless system only No Mic Kill signal is sent out to the hard wired intercom Mic Kill signals from the hard wired intercom are accepted and passed through to the wireless users A momentary press and release of the MIC KILL disables any wireless BeltStation Talk button currently enabled on the selected channel as well as the BaseStation local headset connector If the Mic Kill button is pressed and held for three seconds all wireless BeltStation Talk buttons on all channels are disabled A wireless BeltStation user may enable a Talk button at any time after the Mic Kill button is pressed and released The OFF indicator appears in place of the TALK indicator on the BeltStation display and the user will not hear sidetone if both Talk buttons are OFF 5 Local Headset Channel LEDs The two Loca
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