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SiSkyEE User Manual

1. gt Options on menu as Figure 75 Click on checkbox Allow my status to be shown on web as Figure 76 Save settings Step 2 Public SkypeMe button on the website Please add the following html code on the relevant position of the web lt a href skype Skypel call gt lt img src http mystatus skype com smallclassic Skypel style border none width 114 height 20 alt My status gt lt a gt Here Skypel stands for your Company Skype ID Company Skype ID is complete You are now ready to receive calls from website www yeastar com Page 9 a P m 4 Yeastar SISkyEE User Manual Skype yeastar 301 l jol x File wiew Contacts me al Chats Help Create a Conference Call Sky peu 51 Call cheaply to mo dh Skypeln Voicemail Gr yeastar 301 FE SkypeFind Call Forwarding i Contacts Send 5M5 Message Add A search Earn money with Skype Prime ba More i pipigo eki Ringtone gcourbon di Share Skype with a Friend eastar 1 Change Language d veastar hlg Options veastar kevin veastar kjy1 Br 2 oie 6 055 943 Users Online lt Figure 75 gt Skype F General Aisi fe Allow calls from g Privacy he anyone C only people from my Contacts C only people I have shared my details with AY d a Allow chats from 0 anyone only people from my Contacts i A Sound Devices C only pe
2. Config Y Option YL Start Stop Manage _ SIP Type Status Skype ID Caller Callee Duration SiSky Your first choice of Analog Interface Card for Asterisk The newly improved design TDM800 A is highly recommended lt Figure 19 gt Step 2 Wait for all Skype IDs to log in Another program wants to use Skype screen will come up Click on the circle next to the first option Allow this program to use Skype and click OK to save www yeastar com Page 20 fa P 4 Ye a star SISkyEE User Manual Skype Another program wants to use Skype i x Another program wants to use Skype Another program is trying to access Skype This can be a potential security risk What would you like to do B Name SkypeChannel exe Publisher Yeastar Technology Co Ltd Allow this program to use Skype Allow this program to use Skype but ask again in the Future Do not allow this program to use Skype what does this mean lt Figure 20 gt Step 3 Check if the status of all ports and Skype are absolutely normal SiSky Enterprise Edition SIP Skype Gateway l m ioj x Fie Tool Help Start Stop Option Manage Config No SIP Type Status Skype ID Call Caller Callee Duration 1 Extension yeastar 601 Extension yeastar 602 Extension yeastar 603 Extension yeastar 604 Extension yeastar 605 Extension yeastar 606 Extension yeastar 60 Extension yeastar 606 Extension y
3. iSky User Manual Version 2 6 0 1 Yeastar Technology Co Ltd s gt 4 Yeastar SISkyEE User Manual Table of Contents LINO dU CHOE enaA 4 lel FC CON eenean eE E E SEEE EE E EE E EE TRA 4 A gl 0 a e A E VE E S E E E A E A A eee 5 1 3 Minimum System Requirements cece ccceessseecccesssseeceesessseeceessseeeeeeees 5 2 Before You 2g 0 es 0 een ee 7 3 Installation Procedure ccccccccseseeeeeseseeeeteeseeeeteeseeeeneegeeeteeugeretseggereneags 8 5 Installing SISKY Software mitccsciddiiidaseaiddaiadaseaiddaiadasedaddddaadaeedaddddaaaaseaads 9 Running SiSky Config Wizard 5 sssesssssssrsssnsrrnrnrnnrrrrrnrsnrrerrnrnrrrerenrnenn 14 5 1 Launch the Config Wizard vescs s ceeccecsavecacaccecsneotszesccondsctanepseonenonecavanosanecaiaracecanaanccaues 15 5 2 Select Skype Trunk NUM beEr eeesessessrseressrissrisssrersrressreessrersrresereeseressrressreressres 15 5 3 Configure Skype for Each Port oo eee cccesscesssscssssesssssesesesscessrssesssseesees 16 9 4 ANS Tall SKY DS CO CS aa cts reece tet ccieetsterecgo tetas cea EEE ENEE EE AE iE 18 S9 FASA CONO Wizard oenn ea aE r 18 6 Running SiSky Software s sssssssssssssrrnrsrrrerrnrnrrrerrnrnrrrerrnrnrrrrrrnrnrrrerre 20 7 Building SiSky Operating Environment s sssssssssssssrrssrnrrrrrrnrnrrrererrnenn 23 AL PORE SELNOS seeria Er TEE EEEN Orr E SETEN 23 Pae O N PIE A en EA a ee ere ee 25 7 3 Sounds Setting eeeeseseseesreeeree
4. yeastar support in Public Phonebook is 999 Through Skype 1 Pick up gt 85 20255 hearing sound for second dial gt 999 Or Pick up gt 85 20255 999 Or Pick up gt 85 999 10 2 2 Usages of working as PBX s Extension Skypel Skype2 SiSky Ext Port 506 Ext Port 505 Telephone Telephone Ext 501 Ext 502 lt Program 3 gt On the above demonstrated environment www yeastar com Page 77 g DP 4 Yeastar SISkyEE User Manual 10 2 2 1 Dialing SkypeOut Call If the user of Ext tele 501 wants to make call 001312567234 through SkypeOut Under Non multiuser Mode Through Skype 1 Pick up gt 505 hearing sound for second dial gt 001312567234 Or Pick up gt 505 001312567234 Under Multi user Mode User s PIN is 20255 Through Skype 1 Pick up gt 505 hearing sound for second dial 320255 001312567234 Or Pick up gt 505 20255 001312567234 10 2 2 2 Dialing Skype ID Call If the user of Ext Tel 501 wants to dial Skype ID yeastar support Under Non multiuser Mode The speed dial number of ID yeastar support in Public Phonebook is 999 Through Skype 1 Pick up gt 505 hearing sound for second dial gt 999 Or Pick up gt 505 999 Under Multi user Mode User s PIN ts 20255 1 The speed dial number of ID yeastar support in Private Phonebook is 999 Through Skype 1 Pick up gt 505 hearing sound for second dial 420255 999 Or Pick up gt 505 20255 999 2
5. Enable Multi user Mode Disable Multi user Mode W Phonebook Dial Rule 2 Show 10 items per page Delete User Add User PQ Utility Total 1 tems 1 pages display Current display 1 page we Call Log Ci PIN Ext No Nickname Cell Phone SkypeID Comments ig Statistics Mo 20255 8001 Niport gt ES System f Password Logout Link o 6 Yeastar Copyright 2007 YEASTAR TECHNOLOGY Done Internet Z lt Figure 51 gt www yeastar com Page 49 s gt 4 Yeastar SISkyEE User Manual 9 5 Managing Automatic Attendant Auto Attendant is only effect to Extension port When there s incoming call from Extension port SiSky will play the auto attendant first configured as chapter 7 3 1 and transfer call to destination extension according to the caller s the second dialing DTMF This part will introduce the rules of transferring 9 5 1 Transferring List 9 5 1 1 Adding Transferring Entry Click Add Item to enter Figure 53 Type the destination number DTMF corresponding extension number and the extension s type either phone number or Skype ID For example on the Auto Attendant dial 1 to find sales dial 2 to find support and dial O to operator I set 1 on DTMF and its extension is 8309 and the extension s type is Phone Number If the type is Skype ID the Skype account on user s PC will work as extension 9 5 1 2 Deleting Transferring Entry Select the checkbox next to the DTMF you want to delete
6. Incoming Call from Extension only defaut l Muzic on hold defaut ee Sound for second dial Outgoing Call defaut m Sound for call failed defaut Ey Sound for busy signal defaut Sound for insufficient SkypeOut Credit fidefa S Cancel lt Figure 26 gt 7 3 1 Automatic Attendant When there is a Skype incoming call from Extension port SiSky will display the auto attendant and guide the caller to the dedicated extensions SiSky has default auto attendant If you want to customize it please make reference to Appendix A 7 3 2 Music on Hold When there is a Skype incoming call from Trunk port SiSky will ring the trunk normally and display the music on hold until the trunk picked up www yeastar com Page 27 g p i Fo Yeastar SiSkyEE User Manual SiSky has default music If you want to customize it please use the tool Cool Edit to transfer the music format into required WAV format PCM 8000Hz 16Bit Mono 7 3 3 Sound for Second Dial If you make an Outgoing call from Extension port after you only dialing Extension number to reach this port in first time you will hear this sound that guide you to continue dialing number SiSky has default sound Dial Tone If you want to customize it please make reference to Appendix A 7 3 4 Sound for call failed Caller will hear this prompt sound when incoming or outgoing call is failed 7 3 5 Sound for busy signal Caller will hear this p
7. Sisky Enterprise Edition SIP to Skype Gateway Findows Internet Explorer WHF SE ee SE AD IA AEB H lp Wea sisiy Enterprise Edition SIP to Skype G SiSky Extend Your IP PBX to the Skype world gy Mome wy Eman A i Welcome Admin Bp Port System Setting User Global Attendant Delete Skype history automatically Keep SiSky call history for Phonebook Max Concurrent Calls Dial Rule Use STUN Server Utility Max limiting calling time per day min Max different called numbers per day pe Log Access IP Address Note Multiple IP address separated by e g IP1L IP2 IP3 Statistics Etom a Pe Password T Alert Logout Fixed SkypeOut call when Credit less than 0 disabled Link Skype auto reply message Sounds Automatic Attendant Incoming Call from Extension only Music on hold Sound for second dial Outgoing Call Sound for call failed Sound for Busy signal Sound for insufficient SkypeOut Credit E la Internet lt Figure 68 gt 9 12 Password You can change the password here www yeastar com Page 68 a 2 4 Yeastar SISkyEE User Manual 9 13 Logging In As Standard Users 9 13 1 Logging In Once the administrator enables the multi user module and adds a user the user can ask the administrator for his her own PIN Username and password to log in to WEB interface as below Figure 69 E SiSky Enterpri
8. Codec Name G 717 U Law Codec G 717 4 Law Codec GSM 6 10 Codec Down Default want to use the below Codec and got its licence already G 72 31 Codec lt Figure 29 gt For the compatibility with your IP PBX we choose those kinds of codec and make the priority as in Figure 29 If you are using Asterisk based IP PBX the default Codec can meet the requirements well If your IP PBX insists on G 729 or G 723 1 please make sure you have got the license before using it www yeastar com Page 31 s gt 4 Yeastar SISkyEE User Manual Configure Asterisk for SiSky If your IPPBX is basd on Asterisk please refer to this chapter to configure Asterisk for SiSky If your Asterisk is freePBX installed please refer to chapter 8 1 and 8 3 or chapter 8 2 and 8 4 8 1 How to Create SIP Trunk for SiSky with freePBX 8 2 How to Create SIP Trunk for SiSky without freePBX 8 3 How to Create SIP Extension for SiSky with freePBxX 8 4 How to Create SIP Extension for SiSky without freePBX 8 1 How to Create SIP Trunk for SiSky with freePBX Asterisk freePBX or Trixbox 8 1 1 Add SIP Trunk Open freePBX gt Setup gt Trunks gt Add SIP Trunk 8 1 1 a Make Outgoing Settings as shown on Figure 30 Outgoing Settings Trunk Name sin trunk 901 FEER Letails CAanrelnyvite no context from trunk fromdomain 192 166 5 8 fromuser 901 host 192 166 5 6 INSeCure Very secret 901 type friend username 901 lt Figure
9. gt z PN JO search Sip Favorites EA R ea i rel ce Address 2 htte 27 0 0 1 8080 en Frame Frame php usertype 0 username admin p g r p SiSky Extend Your IP PBX to the Skype world qg Home gg E mail Welcome Admin Bo Por Dial Rule User Show 10 7 items per page Delete Dial Rule Add DialRule Attendant Total 2 tems 1 pages display Current display 1 page Phonebook Ci Dial No Substitute Nickname Remark Dial Rule C oot Utility O o Call Log Statistics System Password Logout e2 g wy ri w qi N t gt yf i Yeastar Copyright 2007 YEASTAR TECHNOLOGY Doen y terre lt Figure 57 gt Although the Dial Rule Configuration seems a little complicated you will find its powerful functions if you can well understand its usages www yeastar com Page 58 3 2 9 Yeastar SiSkyEE User Manual 9 8 Backing up amp Restoring 9 8 1 Database Backup and Restore As an administrator you can backup and restore user accounts phonebook and call log by choosing the Utility in the left panel as shown on Figure 58 Select the type of application you want to backup then click BACK UP butoon and choose a destination to save the file in which call log can be respectively backed up yearly monthly or user class The Restore option will restore your data to the existing database Select the type of data you want to restore and click Browse to choose the location of the backup file to load then click
10. mae File Edit Effects Help Positions Length OO sec U0 sec E a4 P j lt Figure 77 gt 2 Save it As 2 Sound Sound Recorder fo x File Edit Effects Help Length 12 09 sec Mer Open Save Revert Properties Exit lt Figure 78 gt 3 Change the format click the button as Figure 79 www yeastar com Page 83 a 4 Yeastar SiSkyEE User Manual Save Ir ExSky do ft My Recent Documents Deskto m My Documents My Network File name og Places Save as lype Sounds way Cancel Format PCM 8 000 kHz 16 Bit Mono lt Figure 79 gt 4 Choose an entry on Sound Selection Format PCM Attributes 8 000 kHz 16 Bit Mono 15KB sec Sound Selection Hame untited Save Ag Remove Format Attributes Cancel lt Figure 80 gt 5 Click OK to save the settings and voice files www yeastar com Page 84 s gt 4 Yeastar SISkyEE User Manual Appendix B FAQ A Skype Issues 1 Q What is the bandwidth for each Skype Call A The bandwidth of one Skype Call depends on Internet access bandwidth and PC s CPU performances of the both sides of the conversation According to statistics provided by the official website of Skype each Skype Call requires an average bandwidth of 3Kb s 16Kb s please refer to http www skype com help fag technical html 2 Q What is SkypeOut A
11. maybe are 1 this PC is Domain Controller 2 this PC has minimum password length requirement no zero 3 Services in the Manage and Applications the Secondary Logon service haven t been started 4 Q What is the function of the one DOS program that launches after completing the installation of SiSky software A The DOS program is used for Web SQL services DO not close it 5 Q Why can t I call my Skype contacts from the extension A Before you start using SiSky login to the Web Management console to configure your phonebook and add your Skype contacts and speed dial key 6 Q Why can t I make SkypeOut calls A Main reasons are 1 have not purchased SkypeOut credit for the relevant trunk s Skype ID 2 dialed telephone numbers in error SkypeOut format the right format is 00 country code area code telephone number or mobile phone number 3 the administrator has enabled the Port Password for this trunk If you encounter any other problems about our products please contact us or view in the following way http www yeastar com support faqsisky asp Thank you for using SiSky We value your comments and concerns www yeastar com Page 86
12. phonebook e Noise reduction echo cancellation and compensation for losing packet techniques ensure the excellent voice quality e Remote monitoring by Web e Utilize web for remote administration SiSky e Independent Phonebook Utility includes web administration of public phonebook e Excellent the Call Log function including call type rate per minute and total price e Add backup and restore functions of database 1 3 Minimum System Requirements e Hardware www yeastar com Page 5 P g 4 Yeastar SISkyEE User Manual PC Idle PCI Slot available Concurrent calls 3 5 6 8 9 15 23 30 Celeron P4 2 8G Intel Core Intel Core 2 Intel Xeon PC CPU P4 2 66G 2 8G Dual Core Duo 1 86G Quad 2 4G 2 CPUs Requirement Memory 512M 1G 1G 2G 2G 3G e Operating System Windows XP Professional SP2 or Windows Server 2003 SP2 e Internet Connection Different numbers of Skype concurrent calls require different bandwidth each port average occupies 3Kb s to 16 Kb s www yeastar com Page 6 s gt 4 Yeastar SISkyEE User Manual Before You Proceed Note the following precautions before you install the software 1 Choose a computer with suitable configuration to run as the server Concurrent calls 3 5 6 8 9 15 23 30 Celeron P4 2 8G Intel Core Intel Core 2 Intel Xeon PC CPU P4 2 66G 2 8G Dual Core Duo 1 86G Quad 2 4G 2 CPUs Requirement Memory 512M 1G 1G 2G 2G 3G 2 Install OS Windows XP Professional SP2 or Windows Server 2003 SP2
13. rer rrr SiSky Trunk Access Code 85 Trunk Access Code 86 Asterisk IPPBX Asterisk IPPBX Telephone Ext 502 Telephone Ext 610 Ext Port 605 Beijing Shanghai lt Program 1 gt On the above demonstrated environment If a user sets the Skype 3 as the Direct Out number for the port of Skype 2 www yeastar com Page 4 4 Yeastar SISkyEE User Manual and also sets the Skype 2 as the Direct Out number for the port of Skype 3 chapter 9 3 2 Managing Port s Settings On the Public Phonebook of Shanghai user sets a Speed dial number 111 for Skype 1 on the Public Phonebook of Beijing user sets a Speed dial number 444 for Skype 4 10 1 1 Beijing Calling Shanghai Make a call from Beijing Extension telephone 610 to Shanghai Extension telephone 502 Through Skype 1 Pick up gt 605 hearing sound for second dial gt 444 hearing the SiSky s music on hold and PBX s Auto Attendant gt 502 Or pick up gt 605 444 hearing the SiSky s music on hold and PBX s Auto Attendant gt 502 Through Skype 2 Pick up gt 606 hearing SiSky s music on hold and PBX s Auto Attendant gt 502 10 1 2 Shanghai Calling Beijing Make a call from Shanghai Extension telephon 502 to Beijing Extension telephone 610 Through Skype 3 Pick up gt 850 hearing SiSky s Auto Attendant gt 610 Through Skype 4 Pick up gt 86 111 hearing SiSky s
14. usertype 08username admin S lt A SiSky Extend Your IP PBX to the Skype world Ye Home Q9 E mail Welcome Admin Be Por Add Contact e2 User g Attendant Speed Dial Key 7 ES Phonebook Skype ID Phone Nickname Ze IR ne A vTTT PYOTPTT FPPPPOTYS TPT PPPTST ETT PPITTT He meee ro E mail D vy x Be Call Log Cell Phone No Telephone No RSS ig e a E a PrP TV PY YT ery PFT TTP EET PPE TT oT Tr rTTeeTTTTT Perr eno Comment EN System f Password Logout Link oo 6 ie Yeastar Copyright 2007 YEASTAR TECHNOLOGY ba Booo O OOl One lt Figure 56 gt www yeastar com Page 56 s gt 4 Veastar SISkyEE User Manual 9 7 Dial Rule Making calls through Skype one have to conform to the Skype dialing scheme as well as calling through SIP Maybe you had already got used to SIP scheme and not accustomed to Skype rules Therefore Dial Rule settings will assist you to make Skype calls based on traditional PSTN calling habits Keep the dialing habit as same as PSTN Before making a SkypeOut call make sure you have purchased SkypeOut credit for the Skype account For example a SIP user in Korea wants to make an international call IDDD international direct distance dialing which format is 001 country code area code telephone number make an domestic call DDD domestic distance dialing which format is 0 area code telephone number While the SkypeOut format no matter of domestical or international ca
15. when I start Windows 2 Delete Skype history automatically Skype history soon accumulate as time goes on which will need more memeory and affect the system performance If enable this option system will clean all Skype history automatically when starting SiSky 3 Keep SiSky call histroy 4 Fixed SkypeOut call when Credit less than the appointed amount If this port works as SkypeOut Trunk Skype ID on this port must have Credit When credit less than an appointed amount caller will hear a voice prompt Please refer to chapter 7 3 6 5 Max Current Calls For example you configured 8 ports on SiSky and your SiSky Server is Celeron CPU from the chapter 1 4 we can know that Celeron CPU generally Supports 3 Skype concurrent calls so when 3 of the 8 Skype trunks are in calls the forth call through skype will influence the communication quality In this situation you should set the Max Currnet Calls as 3 in order to ensure the excellent voice quality and the forth Skype call will be rejected directly 6 Answer SIP incoming call immediately When SIP call reaches SiSky whether or not respond immediately Don t enable SiSky will not respond the SIP call unless Skype answers SIP client will start the time calculation when Skype answers Enable SiSky will answer the calls from SIP immediately Start the time calculation when SIP client connects Skype 7 Add load balancing engine After enabled this function SiSky will balance the flo
16. 02 UsSername 902 fromuser 902 fromdomainalse2 166 5 355 host 192 165 5 35 dtmtmade rt context from trunk CAanreinyvite yes al all allow qsto i allow alaw allow q7e9 allow i11lbe lt Figure 37 gt 8 2 1 c Check whether your sip trunk is registered successfully If asterisk unstarted please start it and executive command on asterisk console sip show registry If asterisk started please restart it and executive command on asterisk console sip show registry You will see the output similar as Figure 38 www yeastar com Page 36 Yeastar SISkyEE User Manual linux CLI gt sip show registry ry Host Tsername Refresh State Reg Time rate S06 a2 105 Registered Fri 14 Dec 2007 I7iz3ill 192 168 5 35 50 901 105 Registered Fri 14 Dec 2007 17 23 11 linux t iD lt Figure 38 gt If the state is not registered you have to check the information on Figure 37 8 2 2 Configure Outbound Routes It needs extension phone for dialing out Here we use SIP extension you can use zap iax2 as well 2 m II Io w ri Er E cord out idhogc _ ine Adhoc rm Oi i i m m m h F i mt Gl ri oct oe I ct Lt m i wai lbox 109device host dynamic dtmimoade rice dialzSTIE 109 l Context from internal canreinvite no caller id device lt 109 gt disallow all allow ulaw allow alaw allow q7eo ed ee 1 lt Figure 39 gt Note a The value of contex
17. 02 extension Please configure them on extensions conf file froam trunk exten gt 9GO1 1 Dial SIP 5001 xten gt 901 n Hangup xten gt 902 1 Dial SIF 5002 xaten gt 930e2 n Hangup lt Figure 42 gt Note You should change the 901 and 902 to the SIP ID when configuring SIP Trunk and replace the routes destination SIP 5001 and SIP 5002 as your own demands 8 2 4 Restart Asterisk to finish configuration www yeastar com Page 38 s gt 4 Yeastar SISkyEE User Manual 8 3 How to Create SIP Extension for SiSky with freePBX Asterisk freePBX or Trixbox Following instructions are based on the example of 16 channels Create 16 SIP account from 501 to 516 for SiSky 8 3 1 In extensions custom conf add below lines into the from internal custom context exten gt _50 1 Dial SIP EXTEN 0 501 exten gt _501 1 Dial SIP EXTEN 0 501 exten gt _502 1 Dial SIP EXTEN 0 502 exten gt _503 1 Dial SIP EXTEN 0 503 exten gt _504 1 Dial SIP EXTEN 0 504 exten gt _505 1 Dial SIP EXTEN 0 505 exten gt _506 1 Dial SIP EXTEN 0 506 exten gt _507 1 Dial SIP EXTEN 0 507 exten gt _508 1 Dial SIP EXTEN 0 508 exten gt _509 1 Dial SIP EXTEN 0 509 exten gt _510 1 Dial SIP EXTEN 0 510 exten gt _511 1 Dial SIP EXTEN 0 511 exten gt _512 1 Dial SIP EXTEN 0 512 exten gt _513 1 Dial SIP EXTEN 0 513 exten gt _514 1 Dial SIP EX
18. 1 The SkypeOut rates and charges are in the same currency setting as when SkypeOut credits are purchased If you change the currency setting the rates and charges for the future calls will be changed to the new currency setting but those before adjustment on the call log will show the prvious currency setting 2 SkypeOut credit is on minute 3 The call duration of Call Log is generated from the Skype client unit 4 The SkypeOut duration record from the client unit might be 3 5 seconds different from the Skype server There might be one minute charge difference Use the charge from the Skype server for the final charges E SiSky Enterprise Edition Microsoft Internet Explorer File Edit View Favorites Tools Help ack gt x a A a Search Sp Favorites g rel 3 Address 2 http f127 0 0 1 8080 en Frame frame phprusertype 08username admin SiSky Extend Your IP PBX to the Skype world ig Home g Eman _ a ome Admin Port Call Log User Date 2007 1E IEE User PIN all Zall Type all Total 1 tems 1 pages display Current display 1 page Show LO items per page Attendant Phonebook Connection Fee Price Date User Caller Callee Type Duration Rate min Dial Rule 2007 12 15 1207 25 admin 12 echol23 Outgoing 00 00 52 Oo 0 D Utility Call Log Statistics system Password Logout Bo e2 g WY 2 N A 0 a amp 4 Yeastar Copyright amp 2007 YEASTAR TECHNOL
19. 3 Don t use the clone way to install the operating system of SiSky Server PC 4 Make sure SiSky Server PC designated for SiSky has a clean system with only anti virus installed 5 Make sure SiSky Server PC designated for SiSky has no Skype applications installed 6 Make sure SiSky Server PC has no SIP Server or SIP Softphone installed 7 Make sure SiSky Server PC designated for SiSky has no domain controller installed and the disable the password complexity 8 Make sure SiSky Server has a dedicated broadband access to ensure voice quality 9 Make sure to login on SiSky Server with an account that has administrator privileges 10 Please don t login SiSky server by Remote Desktop Connection but use VNC in case you need remote login SiSky server www yeastar com Page g DP 4 Yeastar SISkyEE User Manual Installation Procedure Below is SiSky installaton and configuration flow diagram that gives you an overview of all the steps required in installing SiSky SiSky Installation Flow Install SiSky Software Run SiSky Software Build SiSky connate O ti aa ke Asterisk for Environment SiSky Manage SiSky Software www yeastar com Page 8 g p i Fo Yeastar SiSkyEE User Manual Installing SiSky Software This section shows how to install SiSky software on the PC 1 Download Install software from website http www yeastar com And Double Click to Start Installation Process 2 A
20. 30 gt Note 1 Trunk Name You can write willfully except empty it 2 fromdomian and host You must write the IP address or domain of SiSky Server 3 fromuser and username They must be sip id 4 secret It s the password of sip id 5 Please keep the rest entries no change www yeastar com Page 32 a 4 Yeastar SISkyEE User Manual 8 1 1 b Registration configuration as lt sip id gt lt secret gt lt sip sever ip gt lt sip id gt in which sip sever ip can be domain name as shown on Figure 31 Registration Register String S07 SI ee 1S 160 5 6 901 submit Changes lt Figure 31 gt On the above example SIP ID 901 Password 901 SiSky Server IP 192 168 5 8 8 1 1 c Click Submit Changes and then click Apply Configuration Changes tab 8 1 2 Configure Outbound Routes Click Outbound Routes Add Route Dial Patterns Clean amp Remove duplicates Dial patterns wizards pick one v Trunk Sequence SIP sip trunk S01 submit Changes lt Figure 32 gt Note 1 the prefix is 7 digits you can change it as your own will 2 If you set multiple sip trunks on Trunk Sequence and asterisk can t find the idle trunk when you dialing out you need to modify the extension conf file Open extensions conf please delete the two lines on macro dialout trunk exten gt s BUSY 1 NoOp Dial failed due to trunk reporting BUSY giving up and www yeastar com Page 33 g P YL Yeastar SiSkyEE
21. 4 Extension registered yeastar 605 Call Log Extension registered yeastar 606 Statistics Extension 507 Legistered yeastar 607 Extension 508 registered yeastar 608 System Trunk Waiting yeastar 801 Password Trunk 902 Connected yeastar 302 Logout ae amp r Yeastar Copyright 2007 YEASTAR TECHNOLOGY Internet lt Figure 48 gt 9 3 2 Managing Port s Settings see Figure 49 e SIP Setting Firstly choose the working mode for this port If enable Work as Asterisk IPPBX s Extension please enter the SIP Extension information and configure the corresponding SIP Extension on Asterisk IPPBX If enable Work as Asterisk IPPBX s Trunk please configure the SIP Trunk information and configure the SIP Trunk on Asterisk IPPBX e Skype Setting Allow this Skype status to be shown to everyone Allow all Skype users to see the Skype ID status of this port www yeastar com Page 45 0 2 4 Yeastar SISkyEE User Manual e Direct In Enter in an extension number here Incoming Skype calls to this port through SiSky will ring the extension phone directly and the automatic attendant will be unavailable on this port If Direct In number is empty and this port work as Asterisk IPPBX s Extension incoming call from Skype will reach to Automatic Attendant of SiSky Note In Asterisk dial 7777 means to simulate an incoming call from trunk e Direct Out All the outgoing calls through this port will
22. 8080 en frame frame php usertype 0 amp username admin EJ co Links 6 SiSky Extend Your IP PBX to the Skype world o kmh Retenar Welcome Admin B gt Port Auto Attendant Transferring e2 User a Transferring List ay Attendant 3 9 book C Dial DTMF Extension Type a Biel Rut ies 8301 Phone Number _ aie S 8309 Phone Number D Utility aes yeastar support Skype ID We Call Log 4g Statistics Other Transferring EN System M Enable others except that on the transferring list The digits of extension f f Password Logout Link Copyright 2007 YEASTAR TECHNOLOGY p f Yeastar Done Internet A www yeastar com lt Figure 54 gt Page 53 s gt 4 Veastar SISkyEE User Manual 9 6 Phonebook Click Phonebook in the left panel to check all the public contacts Figure 55 As an administrator you can manage adding or deleting the public contacts 9 6 1 Adding Public Contact Click the Add Contact button as shown Figure 55 to add a new public contact Please input the required information such as Speed Dial Key and Skype ID Phone The other information is optional Click Save to save the settings Please refer chapter 9 8 2 to Import Skype Contacts to public Phonebook Note If you want to add a regular phone number input the number into Skype ID Phone field in the following SkypeOut format 00 country code area code local phone number or 00 country code
23. Auto Attendant gt 610 www yeastar com Page 75 s gt 4 Yeastar SISkyEE User Manual 10 2 Dialing SkypeOut or Calling Skype ID Through different configuration SiSky port can work as Asterisk IPPBX s Trunk or Extension The usages are little different 10 2 1 Usages of Working as PBX s Trunk Skypel Skype2 Trunk Access Trunk Access Code is 86 SiS ky Code is 85 PBX Telephone Telephone Ext 501 Ext 502 lt Program 2 gt On the above demonstrated environment 10 2 1 1 Dialing SkypeOut Call If the user of Ext 501 wants to make call 001312567234 through SkypeOut Under Non multiuser Mode Through Skypel Pick up gt 85 001312567234 Under Multi user Mode User s PIN is 20255 Through Skypel Pick up gt 85 20255 hearing sound for second dial gt 001312567234 Or Pick up gt 85 20255 001312567234 10 2 1 2 Dialing Skype ID Call If the user of Ext Tel 501 wants to dial Skype ID yeastar support Under Non multiuser Mode www yeastar com Page 6 g DP 4 Yeastar SiSkyEE User Manual The speed dial number of ID yeastar support in Public Phonebook is 999 Through Skype 1 Pick up gt 85 999 Under Multi user Mode User s PIN is 20255 1 The speed dial number of ID yeastar support in Private Phonebook is 999 Through Skype 1 Pick up gt 85 20255 hearing sound for second dial gt 999 Or Pick up gt 85 20255 999 2 The speed dial number of ID
24. EE User Manual a http 127 0 0 1 8080 5iSky Enterprise Edition SIP to Skype Gateway Microsoft Internet Explo fer step 1 Get Skype Conatcts Skype Name Get Contacts Copyright amp 2007 YEASTAR TECHNOLOGY Jin CO a tere lt Figure 60 gt On initial use the window A web page is attempting to use Skype contact management will appear Click either the first or the second options to allow this site to use Skype contact management Then click OK to save the settings A web page is attempting to use Skype contact management 4 web page at 127 0 0 1 wants bo use Skype contact management to create and manage contacts and contact groups Allow this site to use Skype contact management f Allow this site to use Skype contact management but ask again in the Future Do not allow this site to use Skype contact management Cancel www yeastar com Page 61 9 Yeastar SiSkyEE User Manual lt Figure 61 gt Your Skype contacts will show up in the column Get Skype Contacts click Next to next step E http 127 0 0 1 8080 SiSky Enterprise Edition SIP to Skype Gateway Microsoft Internet Explorer 2 ioj x step 1 Get Skype Conatcts Skype Name echol s yeastar oz yeastar al yeastar 4 yeastar 502 yeastar 555 yeastar 504 yeastar 301 yeastar s yeastar 302 yeastar 309 yeastar 310 yeastar pipigald yeastar zyr ckt1120 yeastar 2 yeastar hlg yeastar 2000 Get C
25. Enterprise Edition Microsoft Internet Explorer File Edit view Favorites Tools Help sek x E Eh JO search 5 Favorites 6 A en oer 5 Address 2 http 27 0 0 18080 en Frame Frame phprusertype 0 username admin SiSky Extend Your IP PBX to the Skype world daj Home d E mail Welcome Admin B Port Public Contacts e3 User Show 10 items per page te Contact Add Contact g Attendant Total 6 tems 1 pages display Current display 1 page Ww Phonebook eal a i 7 T Li Key SkypeID Phone Cell Phone Nickname E mail ei Dial Rule echo1l23 Skype Test iri 1 p Utility O yeastar 502 0 yeastar g2 BE call Log M 333 0865925503309 C 9es yeastar sales 008613950057025 Sales sales yeastar com 4a Statistics O 299 yeastar support 008615960283407 Supports support yeastar com oy 4 system fe Password IP Logout Link p g Yeastar Copyright 2007 YEASTAR TECHNOLOGY meaa a a aa Ga lt Figure 65 gt www yeastar com Page 64 O P i YC Yeastar SiSkyEE User Manual 9 9 Viewing Call Log Administrators can view all users call log Call Log captures all call details calling time caller callee number nick name call type call duration rate per minute and total price The SkypeOut calling rate is not dependant on from where the call is made only to where it is made For your convenience to check on rates the calling rates are obtained from Skype However keep in mind the followings
26. ISkyEE User Manual 9 11 System 9 11 1 Balancing engine After enabled this function SiSky will balance the flow rate among Skype IDs of all ports For example a user configured 8 trunks on SiSky totally 8 Skype IDs When a SIP user calls to the first trunk on SiSky it will be out from the Skype ID with the shortest speaking time 9 11 2 Skype Rules Settings Note This setting aims to the Skype Unlimited World service specially if you are using other Skype Unlimited Call services it s not necessary to configure the following settings Because of the fair usage policy that calls to phones and mobiles and Skype To Go calls are included in users subscription subject to a fair usage limit of 10 000 minutes per user per month with a maximum of 6 hours per day Also no more than 50 different numbers in total can be called per day here two options are available on SiSky for users to set up in order to apply with Skype rules 1 Maximum Skype call time in total per day minutes Default value is 0 that stands for unlimited The suggested value is equal to or less than 300 minutes 2 Maximum different numbers in total per day Default value is O that stands for unlimited The suggested value is equal to or no more than 50 9 11 3 Other Settings Global and Alert Setting please refer to 7 2 General Setting Sounds Setting please refer to 7 3 Sounds Setting www yeastar com Page 67 J o P g Yeastar SiSkyEE User Manual
27. OGY Ey Done lT fl Internet a lt Figure 66 gt www yeastar com Page 65 a 4 Yeastar SiSkyEE User Manual 9 10 Viewing Statistics After you are done with the configuration procedure SiSky s statistics screen will show you all the data in your phonebook number of user accounts number of calls and each line s usage rate 2 SiSky Enterprise Edition Microsoft Internet Explorer File Edit View Favorites Tools Help pack z r x B TN JO Search 5 Favorites al C A rel 3 Address http 127 0 0 1 8080 en frame frame php usertype 0 amp username admin e SiSky Extend Your IP PBX to the Skype world ig Home ey E mail Welcome Admin B gt Port Statistics e2 User WY Phonebook Attendant Total number of user accounts 1 Total number of phonebook records 6 W Phonebook Total number of smart dials records 2 A Dial Rute B2007 D B120 calls D Utility N Total outbound calls 1 Total minutes 00 00 52 WS Call Log gt Number of outbound Skype calls 1 Minutes 00 00 52 ETT Statistics gt Number of SkypeOut Calls 0 Minutes 00 00 00 ES System Total inbound calls 0 Total minutes 00 00 00 gt Number of inbound Skype calls 0 Minutes 00 00 00 fo Password gt Number of SkypeIn Calls 0 Minutes 00 00 00 P Logout Link a amp Yeastar Copyright 2007 YEASTAR TECHNOLOGY Ar a E 7 lt Figure 67 gt www yeastar com Page 66 s gt 4 Yeastar S
28. RESTORE The data is restored to the database E SiSky Enterprise Edition Microsoft Internet Explorer oj x File Edit View Favorites Tools Help ay peck 7 P r x B A a Search Sp Favorites 4 gt a r rel 38 Address http 127 0 0 1 8080 en frame frame php usertype 0 amp username admin EJ co Links gt e M SiSky Extend Your IP PBX to the Skype world ome hotena lt a Welcome Admin B Por Utility User Backup Attendant Backup user accounts Backup phonebook Phonebook C Backup call log Date 2007 4 12 User Dial Rule BACK UP Utility PAEK UF Call Log Restore 5 Restore user accounts Statistics Restore phonebook E System Browse Password Logout Import Skype Contacts Already login Skype in this PC This wizard will search through your Skype and help you import the Speed Dial and friends to the phonebook gt Note Before you proceed the Wizard please ensure the Skype has yf y been started or else the Wizard will not be used fP Yeastar Link Copyright 2007 YEASTAR TECHNOLOGY a a aaa a a ee I loons OOOO T l nee iY lt Figure 58 gt www yeastar com Page 59 4 Yeastar SISkyEE User Manual 9 8 2 Importing Skype Contacts The function can be used to import all Skype contacts in this Server to phonebook As an administrator it will import to public contacts Make sure the Skype in this PC h
29. SkypeOut allows you to place calls to regular telephones landlines or mobiles all over the world for a low fee 3 Q What is Skypel n A SkypelIn allows you to own a regular phone number Thus your contacts can call your Skype account on a regular phone 4 Q Can SiSky work with Skypel n A SiSky can work with SkypelIn especially SkypeIn in some areas can Support concurrent multiple incoming calls 5 Q What is SkypeMe A Please refer to Figure 81 You can make a SkypeMe button on the web or email and allow visitors to view the online status so as to click the button to call the relevant Skype account lt Figure 81 gt 6 Q How can I set my Skype status always Online A You need to do nothing for it SiSky will set it for you automatically and Skype of all trunks will be kept Online status always www yeastar com Page 85 s gt 4 Yeastar SISkyEE User Manual B SiSky Issues 1 Q How many Skype trunks can be installed in one PC A You can install 30 Skype trunks and let them all in calls at the same time But you should make sure that the PC meets the corresponding requirement 2 Q How can I do if need more than 30 Skype trunks A There s no limitness of SiSky trunks You can install SiSky in more than one computer and link them together trunks will be sharable among computers 3 Q Why the Skype can t be started automatically when I running SiSky Installation Wizard A Main reasons
30. TEN 0 514 exten gt _515 1 Dial SIP EXTEN 0 515 exten gt _516 1 Dial SIP EXTEN 0 516 Notes exten gt _50 1 Dial SIP EXTEN 0 501 that means if you dial 5 00 Phone Number SiSky will automatically find idle Skype trunk from 1 to 16 to dial out exten gt _501 1 Dial SIP EXTEN 0 501 that means dial out through Skype trunk 1 8 3 2 Set up SIP Extension in freePBX Set extension 501 as below User Extension 501 Display Name 501 Secret 501 dtmfmode rfc2833 www yeastar com Page 39 SISkyEE User Manual freeP BH 2 2 1 on 192 468 510 Setup Tools Reports Panel Recordings Administrators Add SIP Extension Extensions General Settings Outbound Routes Add Extension Trunks abound Call User Extension Inbound Routes Display Name Extension Options Direct DID DID Alert Info Outbound CID Emergency CID Device Options This device uses sip technology secret dtimtmode fc2633 Fax Handling Fax Extension freeP BX default vl lt Figure 43 gt Apply Configuration Changes www yeastar com Page 40 s gt 4 Yeastar SISkyEE User Manual freePBY 2 2 1 on 192 168 510 Setup Tools Reports Panel Recordings Apply Configuration Changes Administrators Add an Extension Extensions General Settings Flease select your Device below then click Submit Outbound Routes icuice Trunks ound S Device Generic SIP Device v Subm
31. The speed dial number of ID yeastar support in Public Phonebook is 999 Through Skype 1 Pick up 4505 hearing sound for second dial 420255 999 Or Pick up 2505 20255 999 Or Pick up 505 hearing sound for second dial gt 999 Or Pick up 3505 999 www yeastar com Page 78 1 gt Fo Yeastar SiSkyEE User Manual 10 3 Usages of Website Click to Call SkypeMe amp SkypelIn Using SiSky you can make a Company Skype ID through two ways apply an ID and public it on website directly as shown on figure 74 or apply an SkypeIn number as Company Skype ID and then clients can make call to company through web directly and multiple concurrent calls are acceptable 10 3 1 Showing Company Skype ID as SkypeMe on Website It allows visitors to call the company directly through SkypeMe button 3 Skype gateway Asterisk Skype SIP gateway Skype Exchange Skype pbx TDM800 SIP to Skype solution Microsoft Int ar net E plc Boxi File Edit View Favorites Tools Help ae my 2 i lt j x Q ak QJ 7 x 2 A Pa Search 5 Favorites EA es w LJ rel z Address a http www yeastar comy gt Go Links 7 g amp English mik P gp E Enterprise Communication JO Yeastar Products Solutions Download Support AboutUs Distributors lt Figure 74 gt Step 1 Allow online status to be shown on the website Log in Skype on Company Skype ID yeastar 301 Click Tools
32. User Manual exten gt s BUSY 2 Busy 20 See Figure 33 gt 5 nichanfull Noop imax channels used up ct r gt S BUSY 1 NoOp Dial failed due to trunk reporting BUSY giving up gt S BUSY 2 Busy 20 IU IU m 1 ct rs lt Figure 33 gt Click Submit Changes and then click the tab Apply Configuration Change on upper of the page 8 1 3 Configure Inbound Routes Click Inbound Routes Add Incoming Route DIL Number Caller ID Number faptel hannel lt Figure 34 gt Recordings 12345 Conferences asterisk lt 800 gt Ring Groups Custom App lt Figure 35 gt Note 1 DID Number Enter the sip id that you wrote on sip trunk 2 Set Destination Choose the routing destination Here we set it to route 102 extension you can choose IVR as well if you want Click Submit Changes and then click the tab Apply Configuration Change on upper of the page You have finished the configuration of SIP Trunk 901 Please configure other SIP www yeastar com Page 34 g P 4 Yeastar SISkyEE User Manual Trunk by the same way The SIP ID and Password of SIP Trunk should be as same as them on SiSky 8 2 How to Create SIP Trunk for SiSky without freePBxX Note a If you have multiple SIP ID then you can create multiple SIP TRUNK Here for example we use two SIP IDs 901 and 902 to create two SIP Trunks b You should replace SIP ID 901 and 902 with your o
33. Welcome to the SiSky Installation screen will come up Click Next to continue See Figure 1 Ja Installing SiSky Enterprise Edition x Welcome to the SiSky Enterprise Edition Installation This setup program will install SiSky Enterprise Edition on your computer Click Exit if you do not want to install this application Click Next to continue the installation WARNING This program is protected by international copyright law and treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted to the maximum extent of the law lt Figure 1 gt 3 Read through the software License Agreement select agree with the above terms and conditions and then click Next to continue See Figure 2 www yeastar com Page 9 s gt Fo Yeastar SiSkyEE User Manual 2 Installing Sisky Enterprise Edition License Agreement To proceed with the installation you must accept this License Agreement Please read it carefully Entering into this Agreement Sisky EE This End User License Agreement constitutes a valid and binding agreement between Yeastars SiSky software Software and You as a user for the use of the Software Article 1 License and Restrictions 1 1 License Subject to the terms of this Agreement Yeastar hereby grants You a limited personal or company non commercial non exclusive non sublicensable no
34. ad already log you in enable Already login Skype in this PC then click Start to import contacts The wizard will search through your Skype and import the Speed Dial contacts and friends to the phonebook See Figure 59 3 SiSky Enterprise Edition Microsoft Internet Explorer File Edit View Favorites Tools Help ay sack 7 gt r x B TN pO search Sp Favorites al CJ A E rel 2 Address http 127 0 0 1 8080 en frame frame php usertype 08username admin SiSky Extend Your IP PBX to the Skype world etal Rectan Welcome Admin Bo Port Utility 2 User i Backup ww Attendant Backup user accounts a f DA Backup phonebook _ Backup call log Date 2007 12 7 User au eZ Dial Rule s BERUF K UP o Utility WS Call Log Restore Restore user accounts ETE Statistics Restore phonebook x a pystem Browse fo Password Logout Import Skype Contacts 1 Link M Already login Skype in this PC This wizard will search through your Skype and help you import the Speed Dial and friends to the phonebook gt Note Before you proceed the Wizard please ensure the Skype has been started or else the Wizard will not be used o 0 Yeastar Copyright 2007 YEASTAR TECHNOLOGY Done z iia al gg e F Internet Z lt Figure 59 gt Step 1 Get Skype Contacts Click Get Contacts as shown on Figure 60 www yeastar com Page 60 1 gt 4 Yeastar SISky
35. ame 20255 i SiSky Extend Your IP PBX to the Skype world J E mail Welcome 20255 Dial Rule W Phonebook ie Dial Rule Show 10 7 items per page D Utility Total 2 tems 1 pages display Current display 1 page tw Call Log Dial No Substitute Nickname Remark m 001 oo IDD LG Profile 0 0082 DDD Logout Link P gt 4 Yeastar Copyright 2007 YEASTAR TECHNOLOGY Done E W B Internet he lt Figure 72 gt 9 13 4 Backing up amp Restoring Standard user can export private phonebook and call log yearly monthly and he has right to restore the phonebook from backed up database Import Skype Contacts Import the Skype contacts in this PC to the private phonebook same operating procedure as chapter 9 8 2 Logging in as standard user the contacts will import to private phonebook rather than public phonebook www yeastar com Page 2 a 4 Yeastar SiSkyEE User Manual E SiSky Enterprise Edition Microsoft Internet Explorer File Edit View Favorites Tools Help ak x r x B TN JO Search 5 Favorites al 2 a LJ i 3 Address http 127 0 0 1 8080 en Frame frame php usertype 1 amp username 20255 SiSky Extend Your IP PBX to the Skype world QJ E mail e e a Welcome 20255 W Phonebook Utility Bia Rute Export D Utilit _ Backup phonebook y Backup call log Date 2007 x 12 B WS Call Log BACK UP 44 Profile Logout impor Restore phoneb
36. ansferring Item Q user ay Attendant X Phonebook DiaioT MF f eZ Dial Rule T Utility We Call Log ETE Statistics WB System Logout Link E Copyright 2007 YEASTAR TECHNOLOGY E Eoee fap e 3 lt Figure 53 gt 9 5 2 Enable others except that on the transferring list If enable other transferrings when the caller dials a number DTMF that can match none of the entries on Transferring List he must enter the full extension number to transfer As Figure 52 input the digits of extension to transfer in time when caller finish dialing www yeastar com Page 52 1 gt 9 Yeastar 9 5 3 Example SiSkyEE User Manual The auto attendant plays Welcome to Yeastar Company For product information please press 1 For technical support please press 2 For help press 0 or dial extension number directly In Yeastar company 8301 is the extension of operator 8309 of sales technical Support wants to answer calls by Skype and his ID is yeastar Support See Figure 54 Enable others except that on the transferring list and input 4 for The digits of extension then if caller dial the extension number 8306 directly after hearing auto attendant the call will be reachable to 8306 Extension SiSky Enterprise Edition Microsoft Internet Explorer E z Oj x File Edit View Favorites Tools Help a Back EQ f A Search Favorites GA A ds ww S 3 La Address http 127 0 0 1
37. click the Delete Item button to delete the entry www yeastar com Page 50 5o Yeastar SiSkyEE User Manual gt SiSky Enterprise Edition SIP to Skype Gateway Microsoft Internet Explorer File Edit View Favorites Tools Help tek X v x B TN JO search 5 Favorites R A E rel 3 Address http 127 0 0 1 8080 en Frame frame php usertype 0 amp username admin SiSky Extend Your IP PBX to the Skype world g Home QJ E mail Welcome Admin Port Auto Attendant Transferring Users Transferring List Attendant Delete tem Add tem Phonebook C Dial DTMF Extension Type ET Ru EN 8301 Phone Number E E 8309 Phone Number Utility Ta yeastar support Skype ID Call Log Statistics Other Transferring System M Enable others except that on the transferring list The digits of extension F e PEELO RCERBR FP Password Logout Copyright 2007 YEASTAR TECHNOLOGY eo amp 6 Yeastar E E Done B Internet Wi lt Figure 52 gt www yeastar com Page 51 ra P YC Ye a star SiSkyEE User Manual 3 SiSky Enterprise Edition Microsoft Internet Explorer File Edit View Favorites Tools Help w Back r x B A 72 Search STY Favorites 4 cy A E rel 3 Address http 127 0 0 1 8080 en Frame frame php usertype 0 amp username admin SiSky Extend Your IP PBX to the Skype world ene ee OO Welcome Admin Be Por Add Tr
38. d functions of SiSky and help improve its operation Thank you for using SiSky SiSky Up to 30 Skype Trunks Gateway Nowadays Skype is very popular and you may found many customers are Skype users Let your customers who are used to Skype to contact with you quickly and conveniently is becoming the main job of your Asterisk IPPBX system SiSky is the best solution for you to connect PBX to the Skype world However Skype is mostly limited to personal usage In order to bring Skype Internet calls to an office environment Yeastar has succeed in developing the solution SiSky that saves the outstanding features of Skype flexibly and meets the enterprises requiremens of multiple trunks sharable and usable at anytime Attaching SiSky to the Asterisk IPPBX free call service will be available enterprises will communicate and collaborate with clients and partners easily efficiently and economically j a e s lt SiSky ien le hod Generate up to 30 Skype trunks for Asterisk IPPBX i it it 1 1 Functions Website Click to Call Receive calls from website and SkypeIn number with multi trunk I nteroffice Trunking Builds enterprise branch communications network through Skype with optimal design Skype Trunking e Skype Incoming Receive Skype calls from customers who are using Skype e Outgoing to Skype Make free calls to numerous Skype users by www yeastar com Page 4 0 2 4 Yeastar SISkyEE U
39. e Skype Trunk Number and then click Next x Ww Start to Config SiSky o Select Skype Trunk Number Config Skype Trunks You can install Sisky on your system Install Skype Cables Your Windows Version Windows P Service Pack 2 Build 2600 Finish Contig Sisky How many Skype Trunks will be installed 30 hd lt lt Back Cancel lt Figure 12 gt www yeastar com Page 15 1 gt 4 Yeastar SISkyEE User Manual 5 3 Configure Skype for Each Port Enable Install Skype for this port and Skype will launch Sisky Contig Wizard i i x Ww Start to Config SiSky v Select Skype Trunk Number config Skype for this Trunk eo Config Skype Trunks oe 1 Skype Trunk No 1 2 Skype Trunk No 2 Install Skype for this Trunk Skype Trunk No 3 a 4 Skype Trunk No 4 5 Skype Trunk No 5 6 Skype Trunk No 6 Install Skype Cables Finish Contig Sisky Click Next to Save and Contig next Trunk lt Fgiure 13 gt A Skype Creat Account will appear Create a new account see Figure 14 or Cancel it and log in by using an existing Skype account Skype Create Account x Create a new Skype Account Full Mame Choose Skype Name Between amp and 70 characters Password Minimum 4 characters Repeat Password Yes I have read and I accept the Skype End User License Agreement the Skype Terms of Service and the Skype Privacy Statement Fields marked with an asterisk are requ
40. eastar o01 10 Extension yeastar o02 Your first choice of Analog Interface Card for Asterisk The newly improved design TDM800 A is highly recommended lt Figure 21 gt www yeastar com Page 21 0 2 4 Yeastar SISkyEE User Manual Description of all SiSky items No 1 indicates failed initialization The port s SIP or Skype is not working properly 2 indicates succeeded initialization The port line is idle 3 indicates succeeded initialization The port is in service SIP Type 1 Extension This port work as Asterisk IPPBX s SIP Extension 2 Trunk This port work as Asterisk IPPBX s SIP Trunk SIP ID SIP Trunk ID or SIP Extension ID for this port Status 1 NULL Unsetup 2 Registering This port works as Asterisk IPPBX s SIP Extension It is trying to register in Asterisk IPPBX 3 Registered This port works as Asterisk IPPBX s SIP Extension It has registered in Asterisk IPPBX 4 Waiting This port works as Asterisk IPPBX s SIP Trunk It is waiting for the register from Asterisk IPPBX 5 Connected This port works as Asterisk IPPBX s SIP Trunk It has accepted the register from Asterisk IPPBX Skype ID Skype ID corresponds to the port number Ready 1 N A This port has no configured Skype yet 2 Yes The Skype is ready to use 3 No The Skype is unready maybe is logging in or offline Call 1 In Call in 2 Out Call out Caller Cal
41. hers except that on the transferring list 52 SMe AEE S gt E A E EEE EEA ANE EN NES EENE EA EN 53 TO PIONS DOOM earran A E AEEA EEA EEE 54 www yeastar com Page 2 s gt 4 Yeastar SISkyEE User Manual 9 621 AGGING Public Contact scccsecenarscsttescacexetarascetescountctssuenGencuaseetetecsbdescsantciosuesatands 54 9 6 2 Deleting Public Contact ooo cece cesssesesssesssesesessesceserssessrsseeeees 54 DT Wl PNG A A E A 57 9 8 Backing up amp Restoring ssessseeeseessreessrerereessressreessrerssrersreessressrrerereeseressrressreeseres 59 9 8 1 Database Backup and ReStO0re sssssseserressrreerrererrersrirssressrrereressrressn 59 9 8 2 Importing Skype Contacts eeeeseeeseesreeerressriessrersrrererissrressrrereressrressn 60 LI WIC WIIG C ILOG oe AAR 65 9 10 Viewing Statistics sccsscissasavnuetsaeeacesancessatoaaneunteavsecedaaeadventeandeadnaesauedessteeatsandouetoensaestennts 66 P el Hess 3 Co E 6 6 N A A A E N A A E AE E Te 67 911I Balancing ENgiNE eeereirraseorr iin een aerei ne eT EEEE NEE ETE 67 9 11 2 Skype RUNES Settings sccccicccssccissacccaievscesctesansccdegneneatecattossesracoulesasconieeecesiosen 67 9 11 3 1 kee 0 e 67 DZ PI Ss VO acacia ava acres gies tetsu ce toe tare dawns one ante done bias atten aea ters 68 9 13 Logging In As Standard USESS 00 0 ieee cccesscccssccesssecesssecessecessseeseeeens 69 pda LOGINI ee E session smaaiasenes seasons gaunt 69 9 13 2 PONE DOO K seis decacaciaar
42. hp usertype 0 amp username admin EJ co Links gt SiSky Extend Your IP PBX to the Skype world lej Home J E mail wa Welcome Admin B kort Add U ser PIN 2 User Attendant wv User PIN W Phonebook Password o Dial Rule Confirm Password Nickname r sees oft osoooososoooosooosoooossocoosossoocosoocoscocosooooososoosooocososocoocoosossoooco 0555555558 0555050058 0055050008 5555555008 5555550008 ooecoooooo socoooocooo soos D uiy Ext No BE Call Log Cell Phone No Sk ID MUM Meatistics Oooo ee ees Comment R a System Note Username PIN must be digits f Password i Save Logout Link ae amp g 8 Yeastar Copyright 2007 YEASTAR TECHNOLOGY Done Pod polled Eg Internet Z lt Figure 50 gt 9 4 2 Deleting User Select the checkbox next to the user PIN you want to delete click the Delete User button to delete the user www yeastar com Page 48 5o Yeastar SiSkyEE User Manual 3 SiSky Enterprise Edition Microsoft Internet Explorer File Edit View Favorites Tools Help sek x B TN JO search STY Favorites al R ga Eo 3 Address http 127 0 0 1 8080 en frame frame php usertype 0 amp username admin A n gt SiSky Extend Your IP PBX to the Skype world Ng Home gy E mail Welcome Admin B p User PIN List e2 User g User Mode g Attendant
43. ired mes lt Figure 14 gt Enable the Sign me in when Skype Starts and wait for Skype to log you in www yeastar com Page 16 Fo Yeastar SiSkyEE User Manual Sskye es File Account Call Chats View Tools Help Welcome to Skype Skype Name yeastar Don t have a Skype Name Password He Forgot your password I Sign me in when Skype starts Start Skype when the computer starts Wok Connected lt Figure 15 gt When SiSky get the Skype Name automatically the configuration of Port 1 is finished Click Next to configure other ports by the same way Note After these steps are complete repeat step 6 3 to configure the remaining ports and their Skype accounts When the remaining ports are congifured there will be a green tick before every port See Figure 16 www yeastar com Page 17 0 P l 4 Yeastar SISkyEE User Manual 5 4 Install Skype Cables Enable Install Skype Cables and click Next to continue Sisky Contig Wizard xX Ww Start to Config SiSky v Select Skype Trunk Number Config Skype Trunks You can install Sisky on your system v 1 Skype Trunk No 1 Your Windows Version Windows P Service Pack 2 Build 2600 2 Skype Trunk No 2 3 Skype Trunk No 3 4 Skype Trunk No 4 z Skype Trunk No 5 n S S Se M Install Skype Cables v 6 Skype Trunk No 6 g Install Skype Cables Finish Config Sisky lt lt Back Cancel lt Figure 16 gt The following window maybe wi
44. it lt Figure 44 gt Set other extensions as same steps as setting extension 501 8 3 3 Apply Configuration Changes or restart Asterisk www yeastar com Page 41 1 gt 4 Yeastar SISkyEE User Manual 8 4 How to Create SIP Extension for SiSky without freePBxX Following instructions are based on the example of 2 channels Create SIP account from 501 and 502 for SiSky 8 4 1 Define SIP Extensions in file sip conf for example 501 type friend secret 501 qualify yes nat no host dynamic canreinvite no context from internal Set other extensions as same as setting extension 501 8 4 2 Add below lines into file extensions conf from internal exten gt _50 1 Dial SIP EXTEN 0 501 exten gt _501 1 Dial SIP EXTEN 0 501 exten gt _502 1 Dial SIP EXTEN 0 502 sip cont extensions cont pon Goa type friend A ezten gt 450 1 Dial SIP P EXTEM 0 5014 secret 50 1 exten gt 501 1 Dial SIPH EXTEH 0y0501 gualify yes exten gt 502 1 Dial SIPFHEXTEH 00502 nat n0 host dynarnic canreiniite no d 2032 type friend secret 502 qualifv yes nat no host dynarmic Carr einivite no context frorm internal lt Figure 45 gt Notes if you dial 5 00 Phone Number SiSky will automatically find idle Skype trunk from 1 to 16 to dial out 8 4 3 Restart Asterisk www yeastar com Page 42 s gt 9 Yeastar Managing SiSky Software 9 1 Open SiSky Homepage SiSkyEE User Man
45. lee The telephone number or Skype ID of the other side Duration The duration of speaking www yeastar com Page 22 So 4 Yeastar SISkyEE User Manual Building SiSky Operating Environment 7 1 Port Settings SiSky Enterprise Edition SIP Skype Gateway File Tool Help Start Stop Option Manage Config No SIPType SIPID Status Skype ID Call Caller Callee Duration 1 Extension yeastar 601 Extension yeastar 602 Extension Extension Disable Extension Extension Extension Show Skype 5 Extension E Extension 5 10 Extension yeastar 602 Hang Up Your first choice of Analog Interface Card for Asterisk The newly improved design TDM800 A is highly recommended iB lt Figure 22 gt Double click on the port or Click the Setting on the popup menu to make configuration for this port www yeastar com Page 23 o o Yeastar Port 1 Setting l xj SIP Setting SiSkyEE User Manual User ID coi Password ane SIP Proxy 192 168 5 10 5060 SIP Domain 197 168 5 10 Asterisk IPPBX Server IP Expire Time J1eo0 C Works as Ssterisk IPPB s Trunk Password Cancel lt Figure 23 gt SIP Setting Firstly choose the working mode for this port If enable Work as Asterisk IPPBX s Extension please enter the SIP Extension information and configure the corresponding SIP Extension on Asterisk IPPBX If enable Work as Asterisk IPPBX s Tru
46. ll appear during the system installation Click Continue Anyway Hardware Installation A The software you are installing for this hardware Yeastar Skype Cable Multiple Channels WOM has not passed Windows Logo testing to verify its compatibility with Windows AP Dell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation lt Figure 17 gt 5 5 Finish Config Wizard Select the country you are living and then click Finish www yeastar com Page 18 o Yeastar SiSkyEE User Manual x v Start to Config SiSky v Select Skype Trunk Number v Config Skype Trunks wv 1 Skype Trunk No 1 Thank you for use Sisky 2 Skype Trunk No 2 4 Skype Trunk No 4 wv Ww 3 Skype Trunk No 3 wv mn Please start SiSky after finish y 5 Skype Trunk No 5 v 6 Skype Trunk No 6 VW Install Skype Cables a Finish Config SiSky lt Figure 18 gt SiSky system configuration is complete www yeastar com Page 19 O P i YC Yeastar SiSkyEE User Manual Running SiSky Software Step 1 Double click the shortcut on desk to run the software SiSky Starting O x File Tool Help P amp
47. lls is 00 country code area code telephone number therefore you can setup the dialing rules as Figure 57 1 A Korea user calls to China in SIP format the area code is 592 phone number is 5503309 then he would dial 001 86 592 5503309 2 A Korea user calls to China in SkypeOut format the area code is 592 phone number is 5503309 then he would dial 00 86 592 5503309 In order to not change the dialing habit user in Korea can take advantage of the Dial Rule to substitute 00 for 001 When he dialing call begin by 001 SiSky will identify the 001 as international call requirement and transfer it to 00 automatically to conform SkypeOut format 3 A Korea user in Pusan calls to Seoul in traditional SIP format the area code is 2 phone number is 7571234 then he would dial 0 24 7571234 4 A Korea user in Pusan calls to Seoul in traditional SkypeOut format the area code is 2 phone number is 7571234 then he would dial 00 82 country code 2 7571234 In order to not change the dialing habit user in Korea can take advantage of the Dial Rule to substitute 0082 for O When he dialing call begin by 0 SiSky will identify the O as domestic call requirement and transfer it to 0082 automatically to conform SkypeOut format www yeastar com Page 57 a 4 Yeastar SiSkyEE User Manual E SiSky Enterprise Edition Microsoft Internet Explorer File Edit View Favorites Tools Help sek
48. mobile phone number 9 6 2 Deleting Public Contact Select the checkbox next to the contact you want to delete click the Delete Contact button to delete the entry www yeastar com Page 54 5o Yeastar SiSkyEE User Manual 3 SiSky Enterprise Edition Microsoft Internet Explorer File Edit View Favorites Tools Help sek x B TN JO search STY Favorites 2 g E o 3 Address http 127 0 0 1 8080 en frame frame php usertype 08username admin e Si Sky Extend Your IP PBX to the Skype world ig Home gy Emen Welcome Admin Bo Port Public Contacts e2 User Show 10 7 items per page Delete Contact Add Contact ww Attendant Total 4 items 1 pages display Current display 1 page wW Phonebook Li Key SkypeID Phone Cell Phone Nickname E mail Ce Dial Rule 123 echo123 Skype Test p Utility C 333 00865925503309 i 888 yeastar sales 008613950057025 Sales sales yeastar com we Call Log C 999 yeastar support 008615960283407 Supports support yeastar com ety Statistics Y ES System f Password Logout Link o i o Yeastar Copyright 2007 YEASTAR TECHNOLOGY Done agp Internet A lt Figure 55 gt www yeastar com Page 55 5o Yeastar SiSkyEE User Manual 3 SiSky Enterprise Edition Microsoft Internet Explorer File Edit View Favorites Tools Help sek x B TN JO search STY Favorites 2 g E o 3 Address http 127 0 0 1 8080 en frame frame php
49. n SIP to Skype Gateway Microsoft Internet Explorer i File Edit View Favorites Tools Help ro gt T f oe j i r ka E Oo Back i gt x E A r Search e Favorites vat z 2 F oh SiSky SIP to Skype Gateway User Login Username Password Language English Login Feset If you can t access to nest page dick herelfor help St i terete lt Figure 47 gt If the next page is abnormal after you login that mainly because of the safety setting of IE browser Click here link on this page and follow the guides to restore the normal page www yeastar com Page 44 amp f 4 Yeastar SISkyEE User Manual 9 3 Port Status and Management 9 3 1 Timely display the status of every port eS SiSky Enterprise Edition Microsoft Internet Explorer Oj x File Edit View Favorites Tools Help A O Back lp 7 x B A a Search 5 Favorites 4 my A rel 3s Address http 127 0 0 1 8080 en frame frame php usertype 0 amp username admin EJ co Links gt e PEE SiSky Extend Your IP PBX to the Skype world lej Home Qj E mail Velcome Admin e Port List User SIP Mode SIP Account SIP Status Skype ID Skype Status Skype Credit Attendant Extension 501 Registered yeastar 601 Phonebook Extension 502 registered yeastar 602 Dial Rule Extension 503 Legistered yeastar 603 a xtensio Legisterer yeastar 60 Utility Extension 7 red yeastar 60
50. n assignable non free of charge license to download install and use the Yeastar Software on Your computer M I agree with the above terms and conditions Back lt Figure 2 gt 4 An Readme info window will appear Click Next to continue da Installing SiSky Enterprise Edition Readme Please read the following information SiSky Enterprise Edition is 4 software that generates Max 30 ports Skype trunk for Asterisk After add Skype trunks for your Asterisk you can take full advantage of the largest free VoIP in the world to communicate and collaborate with clents and partners easily efficiently and economically SiSky is a shareware not need hardware support you can try it freely When you Want to get license click menu Help gt Register Now Once installed there will be a shortcut of SiSky EE on the desktop Double click it and begins to run lt Figure 3 gt 5 The Destination folder window will offer you the option where you would like SiSky to be stored on your computer Click Next to continue www yeastar com Page 10 o 4 Yeastar SiSkyEE User Manual 3 Installing SiSky Enterprise Edition mi Destination folder Select a destination folder where SiSky Enterprise Edition will be installed Setup will install files in the following folder If you would like to install SiSky Enterprise Edition into a diferent falder then click Browse and select another folder Destination folde
51. nk please configure the SIP Trunk information and configure the SIP Trunk on Asterisk IPPBX www yeastar com Page 24 2 i 4 Yeastar SiSkyEE User Manual 7 2 General Setting Click the Option tab in SiSky interface to set the other operating environment SiSky Enterprise Edition SIP Skype Gateway oj x File Tool Help Start Stop Option Manage Config No SIP Type Skype ID Read Call Caller Callee Duration Extension yeastar 602 Extension yeastar 603 Extension yeastar 604 Extension yeastar 605 Extension yeastar 606 Extension yeastar 60 Extension yeastar 606 Extension yeastar 601 10 Extension yeastar o02 Your first choice of Analog Interface Card for Asterisk The newly improved design TDM800 A is highly recommended lt Figure 24 gt SiSEy Options General Sounds Net Database Audio Start SiSky then I start Windows Delete Shape history automatically Keep Sisky call history for Fixed SkypeOut call when Credit less than oO i Max Concurrent Calls Answer SIF incoming call immediately Weed Restart SiSky Add load balancing engine Max limiting calling time per day min boo o Max different called numbers per day Cee Access IF Address en een eel Hote Multiple IP address separated by fe g IF1 IF2 IF3 lt Figure 25 gt www yeastar com Page 25 g DP 4 Yeastar SISkyEE User Manual 1 Start SiSky
52. on f x o You must restart your computer to complete the installation A Restart now lt Figure 8 gt 11 Launch SiSky to enter the next chapter Note Before installing SiSky software you should first uninstall Skype software on your computer if you already have Skype software installed www yeastar com Page 13 P 2 4 Yeastar SISkyEE User Manual Running SiSky Config Wizard Configure SiSky through Wizard On initial use a Message screen will pop up and click Yes to launch the Wizard Message P You need to config SiSky First Do you want to start Config Wizard now lt Figure 9 gt Or you can click the Config on SiSky to launch the Wizard If the Config button is invalid please click Stop to stop SiSky first SiSky Enterprise Edition SIP Skype Gateway a oj x File Tool Help L 2 wy Config Status skype ID Ready Call Caller Callee Duration yy Manage lt Option Your first choice of Analog Interface Card for Asterisk The newly improved design TDM800 A is highly recommended lt Figure 10 gt www yeastar com Page 14 1 gt 4 Yeastar SISkyEE User Manual 5 1 Launch the Config Wizard Click Next x gt Se iSky Select Skype Trunk Number Contig Skype Trunks Install Skype Cables Welcome to use SiSky Config wizard Finish Config Sisky lt Figure 11 gt 5 2 Select Skype Trunk Number Select th
53. ontacts Copyright 2007 YEASTAR TECHNOLOGY a ae 1E Ey Done OTT 0T Internet F lt Figure 62 gt Step 2 Setting Speed Dial number for contacts Set Speed Dial number for those Skype Names who you want to import to phonebook Empty it for those Names you don t want to import The Skype Name without speed dial number will be unavailable on the SiSky s phonebook Click Import Contacts button www yeastar com Page 62 is 4 Yeastar SISkyEE User Manual E http 127 0 0 1 8080 SiSky Enterprise Edition SIP to Skype Gateway Microsoft Internet Explorer T joj xj Step 2 Mote Before importing Skype Contacts please set the Speed dial for the Skype Name or else those Skype Name without speed dial will be unavailable on the ExSky s phonebook Import Contact Total 18 Contacts Speed Dial Skype Name ke Copyright amp 2007 YEASTAR TECHNOLOGY yoo ltteer g lt Figure 63 gt Step 3 Finishing and finding the newly imported name on Public Contacts as Figure 63 When finished a message window will appear as Figure 64 Click the Finish button to close www yeastar com Page 63 4 Yeastar SiSkyEE User Manual E http 127 0 0 1 6080 en configure close php Microsoft Internet Explorer Finish Succeed in importing Please check the detail on Private Phonebook Copyright 2007 YEASTAR TECHNOLOGY i i E E Done i m pa pE 2 Internet Z lt Figure 64 gt E SiSky
54. ook Link 0 Browse o P cen 6 Q Yeastar RESTORE Import Skype Contacts Already login Skype in this PC This wizard will search through your Skype and help you import the Speed Dial and friends to the phonebook Note Before you proceed the Wizard please ensure the Skype has been started or else the Wizard will not be used Copyright 2007 YEASTAR TECHNOLOGY Done g Internet yy lt Figure 73 gt 9 13 5 Viewing Private Call Log 9 13 6 Profile You can change the login password here www yeastar com Page 73 DP 4 Yeastar SISkyEE User Manual Using SiSky Make three examples for the below typical applications Connections between branch offices Dialing SkypeOut or Calling Skype ID Website Click to Call SkypeMe and receving Skypeln calls All the below demonstration are found on SiSky connected to IPPBX system All the telephone numbers are overed by in order to quick up the callout which is not necessary 10 1 Application of Branch Offices Connection Through different configuration SiSky port can work as Asterisk IPPBX s Trunk or Extension For example in Beijing branch SiSky port work as Extension and in Shanghai branch SiSky port work as Trunk as program 1 Skypel i Skype4 Skype3 Perret rrr terre rere rrr rrr errr rrr rrr rrr re rrrrrerrrrrrrrrrrrr Sir rr errr rr rrr rrr rrr rr errr rer errr errr reer errr reer errr rrr rer rere re rrr rrr rrr rrr rer
55. ople I have shared my details with Hotkeys Keep chat history For Forever Clear Chat History l M Allow my status to be shown on the weblLearn more c Connection Call Forwarding gt Notifications amp Voicemail Video OB Undates Manage other programs access to Skype B SMS Messages ee Manage blocked users i Advanced oe lt Figure 76 gt www yeastar com Page 80 g P i 4 Veastar SISkyEE User Manual 10 3 2 Skype Incoming Calls through SiSky Through different configuration SiSky port can work as Asterisk IPPBX s Trunk or Extension The usages are little different Skypel Skype2 Telephone Telephone Ext 501 Ext 502 lt Program 4 gt On the program 4 Skype 1 work as PBX s Extension and Skype 2 work as PBX s Trunk When there s an incoming call to Skype 1 if there isn t Direct In number for this port caller will first hear the SiSky s auto attendant and then dial the extension number auto attendant will distribute the call under rule on transferring list When there s an incoming call to Skype 2 caller will first hear the music on hold and then hear an auto attendant from PBX if PBX s trunk has auto attendant Caller will continue to dial the extension number Except the music on hold all are same as calls from PBX s other trunk The call will ring the extension phone and callee just needs to pick up to answer it www yeastar com Page 81 s gt 4 Yeasta
56. r c Program Files yweastarysisky Browse lt Figure 4 gt 6 Enable the options by your own demands and then click Next Ja Installing SiSky Enterprise Edition Options Select your preferred option Select from the following installation options Click Next to begin the installation Click Back if you would like to change the Installation information i Launch SiSky Enterprise Edition After Installation W Create Desktop Shortcut lt Figure 5 gt 7 Enter into the Installing Files system begin to configuration which will last for a while www yeastar com Page 11 amp 4 Yeastar SISkyEE User Manual a Installing SiSky Enterprise Edition mi Installing Files Copying Sisky Enterprise Edition files to your computer To interrupt or pause the installation process click Cancel Directory C Program Filesfeastarysisky File Sisky exe F lt Figure 6 gt 9 When the installation is complete a screen will pop up to notify you that the software is installed successfully Click Finish Ja Installing SiSky Enterprise Edition x SiSky Enterprise Edition has been successfully installed Click Finish to complete the installation lt Figure 7 gt 10 The final screen reminds you to restart computer in order to complete the installation You would better to restart now www yeastar com Page 12 a 4 Yeastar SISkyEE User Manual da Installing SiSky Enterprise Editi
57. r 502 232 yeastar 82 333 00865925503309 Link 888 yeastar sales 008613950057025 Sales sales yeastar com 999 yeastar support 008615960283407 Supports support yeastar com p2 Yeastar Copyright 2007 YEASTAR TECHNOLOGY CO aaa z Bme a a tert Z lt Figure 70 gt If standard user wants to view his own private contacts list click the Private Contacts to add or delete contacts See Figure 71 www yeastar com Page 70 a 4 Yeastar SiSkyEE User Manual gt SiSky Enterprise Edition Microsoft Internet Explorer File Edit View Favorites Tools Help sek r x B TN search 5 Favorites a c A rel 3 Address http 127 0 0 1 8080 en Frame frame php usertype 1 amp username 20255 e SiSky Extend Your IP PBX to the Skype world J E mail Welcome 20255 W Phonebook Public Contacts Private Contacts o Dial Rule Private Contacts WE Call Log No record yet T Profile Logout Link oo 4 Yeastar Copyright 2007 YEASTAR TECHNOLOGY i a A a lt Figure 71 gt 9 13 3 Dial Rule Standard user has no right to modify view only www yeastar com Page 71 2 4 Yeastar SISkyEE User Manual 3 SiSky Enterprise Edition Microsoft Internet Explorer Oj x File Edit View Favorites Tools Help Eak x gt r x a A JP Search 5 Favorites a eA A rel b Address http 127 0 0 1 8080 en frame frame php usertype 1 amp usern
58. r SISkyEE User Manual Uninstalling SiSky Software Uninstalling SiSky Software will delete all your data including phonebook call log and recorded voice prompt recordings on this PC Before you uninstall SiSky make sure you have backed up the necessary data Method 1 1 Go to the Window s Start menu and open SiSky Uninstall click Yes on the pop up confirmation window Do you want to uninstall SiSky 2 The next prompt window will guide you to Close the current running SiSky program first Choose Stop to abandon uninstallation Cancel to continue the uninstallation program 3 The Uninstallation process will delete the SiSky files from your computer When the uninstallation process is complete the Uninstall Finished screen will pop up Click Finish button Method 2 1 Go to the Window s Start menu and open the Control Panel 2 Go to the Add or Remove Programs which will open a new window with a list of software programs installed on the computer Scroll down to SiSky and click Change Remove button www yeastar com Page 82 g p i Go Yeastar SiSkyEE User Manual Appendix A Customizing WAV Format Auto Attendant Here users can customize a WAV file through Windows accessories recorder or through other software to finish the format like CoolEdit WAV Format 8 000 kHz 16 Bit mono Step Start menu gt Program gt Attachment gt Entertainment gt Recorder 1 Record the prompt message file
59. rompt sound when callee is busy 7 3 6 Sound for insufficient SkypeOut Credit Caller will hear this prompt voice when making SkypeOut Call but the Credit less than an appointed amount Please refer to chapter 7 2 3 7 4 Net Setting xl General Sounds Met Database Audio Restart SiSky so as to make new settings become ettective Use STUN Server stun sipphone com Local Port B060 ATP Pot Begin 10800 To i100 lt Figure 27 gt If the IPPBX that SiSky works with is based on Asterisk enable it if not disenable it Use STUN Server for SIP Extensions www yeastar com Page 28 0 p i 4 Veastar SISkyEE User Manual Local Port and RTP Port are for SIP Please don t change it generally www yeastar com Page 29 O P i 40 Yeastar SISkyEE User Manual 7 5 Database Setting Sisky Options l x General Sounds Met Database Audio IF SiSky is running on malti servers and thie set i non primnarn server please connect to primary server and enter its IF Prima Servers IE onnect Test Backup the local data Restore the local data lt Figure 28 gt 1 If you have no need of cascade connecting multiple SiSky Servers please don t enable Connect to Primary Server 2 Backup and Restore the data in this PC www yeastar com Page 30 P 2 4 Yeastar SISkyEE User Manual 7 6 Audio Setting General Sounds Met Database udio Codec preferences
60. sctosavasnsiasensadascosndionensatessteentivatasadesetnentiavtesstneavanssiandasatavess 69 ALS Da Cl aa E E EE E EEEE EE EOE 71 9 13 4 Backing up amp Restoring eeeeesesessseeseesrressrissreesereesrrersrrereressrresereessressrressre 72 9 13 5 Viewing Private Call LOG sessseseesessesessreessrersresssrersresssresssressreersressrressne 73 SER o E A E A EITA A E E 73 10 USNO GISRY antrais aaa aaaea REEE AEAEE ERRER RR 74 10 1 Application of Branch Offices Connection eesessesssseseresserererressrrrsrrerereeseres 74 10 2 Dialing SkypeOut or Calling Skype ID esesesesseseseeserrrssrissrressrresrrersrerssres 76 10 2 1 Usages of Working as PBX S TrUnK eessesesresrreerrrrerrrssrersrreeereresre 76 10 2 2 Usages of working as PBX S Extension eeesseesessreerererererrererrene 77 10 3 Usages of Website Click to Call SkypeMe amp SkypeIn 79 10 3 1 Showing Company Skype ID as SkypeMe on Website 0000 79 10 3 2 Skype Incoming Calls through SiSky eseese 81 Uninstalling SISKY Software 11 nsnsssssnnnnsesrnnrnnrenrnnrnrrenrenrnnrenrenrnrrenene 82 Appendix A Customizing WAV Format Auto Attendant ccceeeeeeeeeeeeeeeee 83 Appendix B FAQ er 85 www yeastar com Page 3 s gt 4 Yeastar SISkyEE User Manual Introduction You may skip section 1 Introduction and directly move to section 2 Before you Proceed However we recommend reading through the introduction to familiarize yourself with the features an
61. se Edition SIP to Skype Gateway Microsoft Internet Explorer File Edit View Favorites Tools Help wr y r j j T x T a Back d x a A P Search e Favorites vat RE A re a SiSky SIP to Skype Gateway Version 2 0 User Login Username 20255 Password F Language English Login Feset If you can t access to nest page click here far help B C litter lt Figure 69 gt If the next page is abnormal after you login that mainly because of the safety setting of IE browser Click here on this page follow the guides to restore the normal page 9 13 2 Phonebook Click Phonebook to view the public contacts list A standard user can only view the information but cannot modify or delete entries See Figure 70 www yeastar com Page 69 a 4 Yeastar SiSkyEE User Manual gt SiSky Enterprise Edition Microsoft Internet Explorer File Edit View Favorites Tools Help sack X 2 x B TN search 5 Favorites al c A rel 3 Address http 127 0 0 1 8080 en Frame frame php usertype 1 amp username 20255 e SiSky Extend Your IP PBX to the Skype world Sy E mail Welcome 20255 W Phonebook Public Contacts Private Contacts Ze Dial Rule Public Contacts D Utility Show 10 7 items per page WS Call Log Total 6 items 1 pages display Current display 1 page TA Profile Key SkypeID Phone Cell Phone Nickname E mail 123 echo123 Skype Test Logout 223 yeasta
62. ser Manual office phone e SkypeOut Provide trunks of making landline mobile calls Remote Extension Use Skype as Fixed Remote Extension e SiSky include a SIP Server it can work as Asterisk IPPBX s SIP Trunk or SIP Extension e Remote monitoring and managing by Web e Independent Phonebook Utility includes public amp private phonebook e Optional Multi User mode feature allows every user to create his own private contacts e Play the auto attendant for Skype incoming call and forward it to extension or Skype e Call Log amp Call Statistics e Database sharable among cascade connection of SiSky Servers e Backup and restore functions of database 1 2 Features e Supports 30 Skype trunks concurrent calls on one computer e Supports cascade connection of multiple computers to unlimited extend Skype trunks e Builds enterprise branch communications network through Skype with optimal design e Company Skype ID add the effective voice trunk to Internet e Automatically finds idle trunk to transfer Skype Incoming calls e Automatically finds idle trunk to make Skype Outgoing calls e Delivers Skype functionality into enterprise extension system e Enable customized Speed dial or PSTN matchable dialing plan e Sets a dedicated phone extension to ring for Skype incoming call e Multi User Mode allows users to create and manage their own contacts e Utility allows every user to export his personal Skype contacts into his private
63. ssrersreessressrressreessrtssretssressrtessreesstessriesereeseressreessreeseres 21 PA NOCO e E EAEE EE AAEN EEA EON 28 Fa NDA DSS SeN eer e e EE A EA EE EE EEE E EE 30 TO AIO SS CN e E EA 31 8 Configure Asterisk for SISKY sssssssssrsnsrsrrrrsrrrerrrrnrrrerrnrnrrrerrnrnrrrerre 32 8 1 How to Create SIP Trunk for SiSky with freePBX esscr 32 8 2 How to Create SIP Trunk for SiSky without freePBX 0 ee 35 8 3 How to Create SIP Extension for SiSky with freePBX ee 39 8 4 How to Create SIP Extension for SiSky without freePBX 0 0 42 2 Managing SSKY SOW al O iarradas raaa AAAA aaa 43 9 1 Open SISKY OMG DAG C oseecisesctsevcesctunceoxseeeveotstacseereturcearstunsearieucsleatatesieetetasaesetecdeesete 43 9 2 Administrator Logging I sessies tornien nonini Ena ae iaa i 44 9 3 Port Status and Management esessessrissressrressrrirsriessressrressriessressrresereessreren 45 9 3 1 Timely display the status of every port eeesecerrsereerreerrssrrssn 45 9 3 2 Managing Port s Settings see Figure 49 esseeeerisreerrsrrrn 45 g4 User Plat WAC Cl CM sisipan raTa EN oars 48 9 4 1 Adding USESS woe cccccecesssecesssscesssscesssscessssesssesecssesecesesscessesseseeseeseeses 48 9 4 2 Deleting USP cccccccssssecesssecesssscesssssessssesssssesssesecsseesseseessessesseseees 48 9 5 Managing Automatic Attendant eee cccsscccessssccesssccesssecssssecssssesseees 50 DL aN TEN L Eea E sa yane tee iaacaaccsassreeacaessiens 50 9 5 2 Enable ot
64. stics Skype _ Allow this Skype Status to be shown to everyone System Use Skype Yes Skype Status YES Password Skype ID yeastar 601 Skype Balance EURO Logout Other Direct In 777 always dial this number for incoming calls Direct Out always dial this number for outgoing calls 4 Yeastar No Transfer Busy Transfer To Any Idle Trunk in this Server To Customized Skype ID e PESCO PCRE Cancel Copyright 2007 YEASTAR TECHNOLOGY 7 a Fy Done fff internet A lt Figure 49 gt www yeastar com Page 47 P 2 4 Yeastar SISkyEE User Manual 9 4 User Management The User PIN List will be unavailable until you enable the multi user mode When running SiSky software under multi user mode every user is possible to access his her own private phonebook after logging in WEB See details on chapter 9 13 Logging In As Standard Users User needs to enter his her own PIN number when making calls 9 4 1 Adding Users Click Users in the left panel The required fields are PIN and password User Should use the assigned unique PIN and password to login WEB and manage his own private phonebook And the PIN will be identified when making calls Z SiSky Enterprise Edition Microsoft Internet Explorer Oj x File Edit Yiew Favorites Tools Help w Q sack X P r x a A a Search Sp Favorites 4 tal R A E rel 3S Address http 127 0 0 1 8080 en frame frame p
65. t is from internal so on extensions conf file it must have the dial rule of this context b Here we set that if dial the numbers begin by 7 should use this two sip trunks You can replace the prefix 7 according to your own requires On extensions conf file we make configuration as Figure 40 eam mien 1 Pa Dial t SIP S EXTEN 1 4s ee Tek e A EXTEN 1 si Tap n Hangup ct trunk SO1 30 4 trunk 902 380 5 oH ip ip m Mm m dde m m m m INSERT lt Figure 40 gt Note a Change the from internal into the context value when you configuring extension www yeastar com Page 37 g P 4 Yeastar SISkyEE User Manual b Replace 7 with the prefix you want to dial c Replace sip_trunk_901 and sip_trunk_902 to sip_trunk_SIP ID you want d The ringing time is 30 seconds you can modify it if you want e If you want to add sip trunk please make it above exten gt _ 7 n Hangup For example we want to add sip_trunk_903 as Figue 41 from internal exten gt 7 1 Dial SIP s EXTEN 1 4sip trunk 901 30 r xten gt 7 n Dial SIP EXTEN 1 sip trunk 902 30 r exten gt T n Diali SIP EXTEN 1 sip trunk 903 30 r exten gt Va 0 Hangup gt INSERT S lt Figure 41 gt 8 2 3 Configure I nbound Routes Here you can configure the detination of inbound routes For example we congifure the calls from trunk 901 to 5001 extension and calls from trunk 902 to 50
66. to this phone number directly Generally it is for branch connection convenience and set it by Skype ID You can enter multiple Skype IDs and separate them by a semi colon e g no1 no2 no3 When the first ID is unreachable a transfer will be attempted to the next ID automatically e Busy Transfer It helps you to deal with other incoming calls when the port is busy 1 No Transfer New incoming call will be hangup 2 To Any Idle Trunk in this Server New incoming call will be transferred to any idle trunk 3 To Customized Skype ID You can enter Skype ID of this Server or of other Servers Multiple Skype IDs are acceptable separated them by a semi colon e g no1 no2 no3 When the first ID is unreachable a transfer will be attempted to the next ID automatically www yeastar com Page 46 5o Yeastar SiSkyEE User Manual 3 SiSky Enterprise Edition Microsoft Internet Explorer File Edit View Favorites Tools Help Qm O 2 A Down Teme OO Sw JAS Address http 127 0 0 1 8080 en frame frame php usertype 0 amp username admin e Si Sky Extend Your IP PBX to the Skype world Wey Home ey E mail Welcome Admin Bo Port Port List User Port 1 Setting M SIP Attendant Work as Asterisk IPPBX s Extension Work as Asterisk IPPBX s Trunk Phonebook SIP Account 501 SIP Account Password Password SIP Proxy Utility SIP Domain 192 168 5 10 Expire Time fisoo t CSC Call Log Stati
67. ual If you are operating in SiSky Server please click the Manage button or you can open the IE browser and enter in http 127 0 0 1 8080 SiSky Enterprise Edition SIP Skype Gateway oj x Fie Tool Help Start Stop Option Con rig Status Skype ID Caller Callee Duration No SIP Type 1 Extension 2 Extension 83 Extension 4 Extension 5 Extension 6 Extension Extension Extension Registered Registered Registered Registered Registered Registered Registered Registered Connected yeastar 601 yeastar 602 yeastar 603 yeastar 604 yeastar 605 yeastar 606 yeastar 60 yeastar 608 yeastar b01 Your first choice of Analog Interface Card for Asterisk The newly improved design TDM800 A is highly recommended lt Figure 46 gt If you are not operating in SiSky Server please open the 8080 port of SiSky Server through IE browser For example if the IP address of SiSky Server is 192 168 0 101 then you can type in http 192 168 0 101 8080 in the IE address bar www yeastar com Page 43 1 gt 4 Yeastar SISkyEE User Manual 9 2 Administrator Logging in Open the SiSky user login page Input your username and password to gain access Use the default administrator username admin and the default password password to login System has three languages for choose English Simplified Chinese and Traditional Chinese E SiSky Enterprise Editio
68. w rate among Skype IDs of all ports For example a user configured 8 trunks on SiSky totally 8 Skype IDs When a SIP user calls to the first trunk on SiSky it will be out from the Skype ID with the shortest speaking time 8 Skype Rules Settings Note This setting aims to the Skype Unlimited World service specially if you are using other Skype Unlimited Call services it s not necessary to configure the following settings Because of the fair usage policy that calls to phones and mobiles and Skype To Go calls are included in users subscription subject to a fair usage limit of 10 000 minutes per user per month with a maximum of 6 hours per day Also no more than 50 different numbers in total can be called per day here two options are available on SiSky for users to set up in order to apply with Skype rules www yeastar com Page 26 P 4 Yeastar SiSkyEE User Manual 1 Maximum Skype call time in total per day minutes Default value is O that stands for unlimited The suggested value is equal to or less than 300 minutes 2 Maximum different numbers in total per day Default value is O that stands for unlimited The suggested value is equal to or no more than 50 9 Access IP Address This is setting only work with P2P module Note Multiple IP address separated by e g 192 168 5 7 192 168 5 8 7 3 Sounds Setting Sisky Options x General Sounds Met Database Audio Automatic Attendant
69. wn SIP ID And change the IP address 192 168 5 35 on file to your own SiSky Sever address 8 2 1 Add SIP Trunk Enter into Asterisk Configuration Catalog and open sip conf to configure sip trunk root linux cd etc asterisk root linux asterisk vi sip conf 8 2 1 a On general you should register your own SIP ID register lt SIP ID gt lt SECRET gt lt SIP SEVER IP gt lt SIP ID gt On Figure 36 we register two SIP IDs a Te 1 a pm F a im ct m 1E s f E 3t er H m andy H context default Default context for incoming calls lt Figure 36 gt You need to replace 901 902 and 192 168 5 35 with your own SIP IDs and SiSky Server IP 8 2 1 b On file tail part SIP ID configuration sip_trunk_SIP ID username SIP ID type friend secret SIP ID SECRET nat yes insecure very host SEVER IP ADRESS fromuser SIP ID fromdomain SEVER IP ADRESS dtmfmode rfc2833 context from trunk canreinvite no qualify yes disallow all allow ulaw allow alaw www yeastar com Page 35 Yeastar SISkyEE User Manual allow gsm allow g729 allow ilbc You could add coding according to your own requires The format is allow coding On our example the SIP IDs are 901 and 902 host IP is 192 168 5 35 SiSky Server IP so we fill in as the Figure 37 Sip trunk 901 USeErname 901 context from trunk Canrelnyite yes qualifty yes disallow all allow qsro allow ulaw allow alaw allow q7eo rs i a a Sip trunk 9

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