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HP ENVY 17

1. Operating voltage 19 0 V dc 4 74 A 90 W Operating current 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 90 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Computer specifications 83 416 275 31 7 38 7 3710 8 16 Metric U S Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 17 3 inch WVA FHD LED AntiGlare display specifications Metric U S Dimensions Width 24 83 cm 9 78 in Depth 38 77 cm 15 26 in Diagonal 43 96 cm 17 31 in Number of colors Up to 16 8 million 72 color gamut Contrast ratio 200 1 typical Brightness 300 nits typical Backlight LED Character display 80 x 25 Total power consumption 6 0 W Viewing angle 65 horizontal 50 vertical typic
2. Support for the following WLAN formats e Broadcom 4312G 802 11b g WiFi and 2070 Bluetooth 2 1 EDR Combo Adapter e Broadcom 43224 802 11a b g n 2x2 WiFi Adapter e Intel Centrino Advanced N 6200 802 1 1a b g n WLAN module Integrated personal area network PAN options by way of Bluetooth module Support for no WPAN option Intel Centrino Bluetooth External media card One Digital Media Slot supporting the following optional formats e Memory Stick e Memory Stick Pro e MultiMediaCard e Secure Digital Memory Card e Secure Digital High Capacity Memory Card e xD Picture Card Ports e 3 pin AC power e Combination audio in mono microphone audio out stereo headphone e eSATA e HDMI version 1 3c supporting up to 1080p 1920x1080 at 60 Hz and 1920x1200 at 60 Hz in DVI mode e Mini Display Port e RJ 45 Ethernet includes link and activity lights e eSATA USB 2 0 1 USB 2 0 2 e VGA Dsub 15 pin supporting 1920x1200 and 1600x1200 external resolution at 75 GHz hot plug unplug with auto detect Keyboard pointing Full size backlit island style keyboard with DuraCoat devices Keyboard eject key design with eject icon Supports Multitouch gestures enabled by default Chapter 1 Product description Category Description Taps enable by default Power requirements 120 W HP Smart Adapter and 65 W Slim Travel Adapter AC adapters with localized cable plug support
3. 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 5 Remove the memory module compartment cover see Memory module on page 43 6 Remove the hard drive cover see Primary hard drive on page 39 Component replacement procedures 39 Remove the primary hard drive 1 Loosen the two captive Phillips screws that secure the hard drive cover to the computer 2 Pivot the front edge of the hard drive cover upward 3 Remove the hard drive cover The hard drive cover is included in the Plastics Kit spare part number 603795 001 4 Disconnect the primary hard drive cable from the system board 40 Chapter 4 Removal and replacement procedures 5 Use the Mylar tabs to remove the primary hard drive from the computer 6 If it is necessary to replace the primary hard drive bracket remove the four Phillips PM3 0x3 0 screws 1 that secure the bracket to the primary hard drive 7 Lift the primary hard drive bracket straight up 2 and remove the bracket from the hard drive 8 If it is necessary to replace the primary hard drive isolators disconnect the isolators from the hard drive bracket The primary hard drive bracket and isolators are included in the Hard Drive Hardware Kit spare part number 603772 001 Reverse this procedure to reassemble and i
4. memory module compartment cover see Memory module on page 43 Keyboard see Keyboard on page 51 Top cover see Top cover on page 53 Optical drive see Optical drive on page 58 System board see System board on page 61 Remove the processor l Turn the processor locking screw 1 one half turn counterclockwise until you hear a click Component replacement procedures 67 2 Lift the processor 2 straight up and remove it amp NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Reverse this procedure to install the processor 68 Chapter 4 Removal and replacement procedures Speakers Description Spare part number Spea kers include cable 603796 001 Before removing the speakers follow these steps oR p 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 38 Remove the memory module compartment cover see Memory module on page 43 Remove the top cover see Top cover on page 53 Remo
5. 3 Remove the two Phillips PM2 5x5 0 screws 3 that secure the USB Card Reader board to the base enclosure Component replacement procedures 57 4 Remove the USB Card Reader board 4 Reverse this procedure to install the USB Card Reader board Optical drive amp NOTE The optical drive spare part kit includes a optical drive bracket Description Spare part number Blu ray ROM DVD RW Super Multi Double Layer Drive 603790 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 603789 001 Before removing the optical drive follow these steps _ Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 and then remove the following components a memory module compartment cover see Memory module on page 43 b Keyboard see Keyboard on page 51 c Top cover see Top cover on page 53 58 Chapter 4 Removal and replacement procedures Remove the optical drive 1 Remove the three Phillips PM2 5x5 0 screws 1 that secure the optical drive to the computer 2 Slide the optical drive 2 to the right to disconnect it from the syst
6. Ap HP ENVY 17 Maintenance and Service Guide Copyright 2010 Hewlett Packard Development Company L P Intel is a trademark of Intel Corporation in the U S and other countries Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second edition September 2010 First Edition April 2010 Document Part Number 595029 001 Revision B Revision history Revision Publication Description date A September 2010 Chapter 1 added new descriptions for the following components Intel Quad Core i7 840QM 1 86 GHz Intel Quad Core i7 740QM 1 73 GHz and Intel Dual Core i5 450M 2 40 GHz processors 300 GB solid state drive Broadcom 4312G 802 11b g WiFi and 2070 Bluetooth 2 1 EDR Combo Adapter e Chapter 3 and Chapter 4 added new spare part numbers and descriptions for the following components AC adapters 300 GB solid state drive 640 GB 7200 rpm hard drive Intel Quad Core i7 840QM 1 86 GHz Intel Quad Core i7 740QM 1 73 GHz and Intel Dual Core i5 450M 2 40 GHz processors System boards for
7. 3 wire plug with ground pin supports 3 pin DC connector Support for the following batteries e 9 cell 2 80 Ah 93 Wh Li ion battery e amp cell 2 80 Ah 62 Wh Li ion battery Security Security cable slot Operating system Preinstalled e Windows 7 Home Premium 64 e Windows 7 Professional 64 e Windows 7 Ultimate e Linux embedded HP QuickWeb Serviceability End user replaceable parts e AC adapter e Battery e Hard drive primary and secondary e RTC battery e WLAN module e Memory modules 2 2 External component identification Top components Display components Item Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks 2 Internal microphones 2 Record sound 3 Webcam light On The webcam is in use 4 Webcam Records video and captures still photographs Chapter 2 External component identification Item Component Description 5 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safe
8. 45 W processor 612260 001 Intel Core i7 820QM 1 73 GHz SC turbo up to 3 06 GHz 45 W processor 583053 001 Intel Core i7 740QM 1 73 GHz SC turbo up to 2 93 GHz 45 W processor 612259 001 Intel Core i7 720QM 1 60 GHz SC turbo up to 2 80 GHz 45 W processor 586170 001 Intel Core i5 580M 2 66 GHz SC turbo up to 3 33 GHz 35 W processor 625825 001 Intel Core i5 560M 2 66 GHz SC turbo up to 3 20 GHz 35 W processor 625824 001 Intel Core i5 540M 2 53 GHz SC turbo up to 3 06 GHz 35 W processor 594188 001 Intel Core i5 520M 2 40 GHz SC turbo up to 2 93 GHz 35 W processor 594187 001 Intel Core i5 460M 2 53 GHz SC turbo up to 2 80 GHz 35 W processor 626039 001 Intel Core i5 450M 2 40 GHz SC turbo 35 W processor 613585 001 Intel Core i5 430M 2 26 GHz SC turbo up to 2 53 GHz 35 W processor 597624 001 Before removing the processor follow these steps 1 2 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 38 and then remove the following components a b c d e f Hard drives see Primary hard drive on page 39 and see Secondary hard drive on page 45
9. Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Centrino Advanced N 6200 802 11a b g n WLAN module 572509 001 Intel Centrino Advanced N 6200 802 11a b g WLAN module 572510 001 22 Chapter 3 Illustrated parts catalog Display assembly subcomponents Item Description Spare part number 1 Webcam microphone module 603779 001 2 Bluetooth module 537921 001 3 Display Cable Kit include display panel cable Bluetooth module cable and webcam microphone module cable For use with computer models equipped with a 3D display assembly 621337 001 For use with computer models equipped with an HD or FHD display assembly 603777 001 4 Display hinge covers 2 604063 001 5 Display Hinge Kit includes left and right display hinges 603778 001 6 Wireless Antenna Kit includes left and right wireless antenna transceivers 603780 001 and cables 7 Display enclosure includes logo light and cable For use with computer models equipped with a 3D display assembly 621336 001 For use with computer models equipped with an HD or FHD display assembly 603775 001 Infrared emitter board not illustrated for use with computer models equipped wit
10. System board NOTE The system board spare part kit includes replacement thermal material Description Spare part number For use with computer models equipped with a 3D display assembly includes 1 GB of discrete 620774 001 graphics subsystem memory For use with computer models equipped with an FHD display assembly includes 1 GB of discrete 618859 001 graphics subsystem memory For use with computer models equipped with an HD display assembly includes 1 GB of discrete 603771 001 graphics subsystem memory Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 and then remove the following components a Hard drives see Primary hard drive on page 39 and see Secondary hard drive on page 45 b memory module compartment cover see Memory module on page 43 c Keyboard see Keyboard on page 51 d Top cover see Top cover on page 53 e Optical drive see Optical drive on page 58 When replacing the system board be sure that the following components are removed from the defect
11. Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Centrino Advanced N 6200 802 11a b g n WLAN module 572509 001 Intel Centrino Advanced N 6200 802 11a b g WLAN module 572510 001 A CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 5 Remove the memory module compartment cover see Memory module on page 43 Component replacement procedures 49 Remove the WLAN module 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module EY NOTE The 1 black W
12. creation process To create a set of recovery discs 1 Select Start gt All Programs gt Recovery Manager gt Recovery Disc Creation 2 Follow the on screen instructions 90 Chapter 7 Backup and recovery Performing a system recovery Recovery Manager software allows you to repair or restore the computer to its original factory state Recovery Manager works from recovery discs or from a dedicated recovery partition select models only on the hard drive Note the following when performing a system recovery You can recover only files that you have previously backed up HP recommends that you use HP Recovery Manager to create a set of recovery discs entire drive backup as soon as you set up the computer Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using Recovery Manager Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Recovering using the dedicated partition select models only On some models you can perform a recovery from the partition on the hard drive accessed by clicking Start or pressing the f1 1 key This type of recovery restores the computer to its factory condition without using recovery discs To restore the computer from the partition follow th
13. 97 location 12 RTC battery removal 42 spare part number 21 28 42 Rubber Feet Kit spare part number 20 29 53 S Screw Kit spare part number 26 29 security cable slot 14 security product description 5 serial number 17 36 service considerations cables 31 connectors 31 plastic parts 31 service tag 17 36 serviceability product description 5 solid state drive spare part numbers 21 25 28 30 39 45 speakers location 11 removal 69 spare part number 20 29 69 specifications Blu ray ROM DVD RW Super Multi Double Layer Drive 87 computer 83 display 84 85 DVD RW and CD RW Super Multi Double Layer Combo Drive 88 hard drive 86 optical drive 87 88 subwoofer location 15 removal 70 spare partnumber 20 30 70 SuperSpeed USB port 12 system board removal 61 spare part numbers 20 28 30 61 T tools required 31 top cover removal 53 spare part number 19 29 53 TouchPad button 10 TouchPad components 10 TouchPad off indicator 9 10 TouchPad zone 10 transporting guidelines 34 U Universal Serial Bus USB port connector pinout 97 location 12 14 USB Card Reader board removal 57 spare partnumber 19 30 57 v vents 12 15 video product description 3 WwW warranty period 17 37 webcam 6 webcam light 6 webcam microphone module removal 74 spare partnumber 23 28 74 Windows applications key 8 Windows logo key 8 wireless antenna location 6 removal 77 spare part number 23 28 77 Wireless An
14. A a a 14 Botlom components snene r e re E E E ea E E E E E 15 3 llusiated poris caldlogienerssrsannren nnui mmncpenredesniacusnanienanvededuiennbecmennnaenieies 16 SEMVICE lag ersen a E E E E E E A E OE 17 Computer major COMPONENS wics0cs2cs seds sedessinesadussdhncensnbeevadernedessbbesedosbedephasenddnsnainawseysvoorsbebyaee 18 Display assembly subcomponents cs isiexs aucschiucnetinu autimaptosunguaceareeash eaten dwelantelasnnasoraesech sdntatinneasenausconmonein 23 Plasties Kil sanieren ntin o E E A a N 24 Mass storage devices assesi iii inaidai a a a aE i e REE ara E aE 25 Miscellaneous parts sn cardarnccasecondasanturarcniaeds mcscalveserdeaintean eto seaimseardaanhtemanmiacediatimmidensetasans 26 Sequential part number listing casinsscaducaakennaiad pais danendiesaiene pended tau dailerndsaannroulneantaiuambaentensauphes 27 4 Removal and replacement procedures ccccsscccsscssssccessccssscccsscccescccsssccescccsssccesscoess 31 Preliminary replacement requirement cccceesceeeesseeeeeneeeesnaeeceseaeeccsaeecenaeeeecaeeeeseeeteeenatees 31 STH ABT ay vanes arta tira tase ag tie sustain gu helo pate E A e a EEEE 31 Service considerations 1 siciaisrwoenennw eens iannueumnoneonnrnonuednelenneua 31 Plasie pan Ssn e E E E A E E A E 31 Cables and connectors xs ostncoxaatindcosuucsdulaionaacen gua euauaenntatecunneniwanaeanatenaats 31 Drive handling essensies a a o a angen ear 32 Grounding guidelines lt a denic dnceareri
15. Revision history Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 vi Safety warning notice Table of contents 1 Producd descrip hon savicescccsnssscenesecncasiceniindsniorcaviucauinesuicsedentdunanisnaiuiserniieiecisicenisessneseasivedaies 1 2 External component identification cccccccccssccccssccsssccesscccscsccsscccsssccsccccscescescceesceseuee 6 TOP COMPOMENIS siseses eedi a a a a ae i a couse aE ea ea ii a OER E aetas 6 Display componenis eisereen aa a tana tee ae 6 ELENI O A IPAPER E E EE 7 IOVS a E a e A E E caeuae nae sienarenoanere 8 ligis tact ec ei E AEE E E E E ER E E ine 9 TouchPad meena a A E a A EOE 10 Front COMPONEMNS resene eee E E E E E e E E E 11 leftsidecomponenis annonae E a a a buns E E a 12 ic iste GeO OMENS it asaencendicaimanbeaineue e ea E E N AENA A a
16. component identification Item Component Description 1 TouchPad off indicator e Amber The TouchPad is off e Off The TouchPad is on 2 Caps lock light e White Caps lock is on e Off Caps lock is off 3 Power light e White The computer is on e Blinking white The computer is in the Sleep state e Off The computer is off or in Hibernation 4 Mute light e Amber Computer sound is off e Off Computer sound is on 5 Wireless light e White An integrated wireless device such as a wireless local area network device is on NOTE Wireless devices are enabled at the factory e Amber All wireless devices are off Top components 9 TouchPad F 2 3 ltem Component Description 1 TouchPad off indicator Turns the TouchPad on and off Quickly double tap the TouchPad off indicator to turn the TouchPad on and off 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 4 TouchPad zone Moves the pointer and selects or activates items on the screen 10 Chapter2 External component identification Front components Item Component Description 1 Power light e White The computer is on e Blinking white The computer is in the Sleep state e Off The computer is off or in Hibernation 2 Drive light e Blinking white The hard drive is being accessed e Amber HP Protec
17. g n WLAN module 572510 001 Intel Centrino Advanced N 6200 802 11a b g WLAN module 582564 001 Broadcom 43224 802 1 1a b g n 2x2 WiFi Adapter for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 582564 002 Broadcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marsh
18. module cable 3 from the system board Release the wireless antenna cables 4 from the opening in the base enclosure Release the wireless antenna cables from the clips built into the base enclosure 5 and subwoofer 6 CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components Remove the four Phillips PM2 5x7 0 screws 1 that secure the display assembly to the computer Remove the display assembly 2 72 Chapter 4 Removal and replacement procedures 7 If it is necessary to replace the display enclosure or any of the display assembly internal components a Remove the Mylar screw covers 1 The screw covers are included in the Display Screw Kit spare part number 603776 001 b Remove the two Phillips PM2 5x5 0 screws 2 that secure the display enclosure to the display assembly c _ Lift the bottom edge of the display bezel panel assembly 1 until it rests at a slight angle d Disconnect the logo light cable 2 from the display panel cable e Release the wireless antenna cables 3 from the right display hinge f Remove the display bezel panel assembly 4 g Set the display enclosure aside The display enclosure is available using spare part number 603775 001 Component replacement procedures 73 8 If it is necessary to replace the webcam microphone module a Remo
19. nose pieces 622779 001 Protective case for 3D glasses 622778 001 Power cord For use in Australia 490371 011 For use in Brazil 49037 1 202 For use in Denmark 49037 1 081 For use in Europe the Middle East and Africa 490371 021 For use in India 49037 1 D61 For use in Italy 49037 1 061 For use in the People s Republic of China 490371 AA1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Thailand 49037 1 201 For use in the United Kingdom and Singapore 49037 1 031 For use in the United States and Canada 49037 1 001 Screw Kit 603797 001 26 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part Description number 40937 1 001 Power cord for use in the United States and Canada 409371 011 Power cord for use in Australia and New Zealand 409371 021 Power cord for use in Europe the Middle East and Africa 40937 1 031 Power cord for use in the United Kingdom and Singapore 40937 1 061 Power cord for use in Italy 40937 1 081 Power cord for use in Denmark 409371 111 Power cord for use in Switzerland 409371 201 Power cord for use in Thailand 40937 1 202 Power cord for use in Brazil 409371 AA1 Power cord for use in the People s Republic of China 409371 AD1 Power cord for use in South Korea 409371 D61 Power cord for use in India 537921 001 Bluetooth module 572509 001 Intel Centrino Advanced N 6200 802 11a b
20. part numbers 21 25 28 29 30 39 45 specifications 86 hard drive bay 15 hard drive bracket removal 41 48 hard drive connector cable removal 48 hard drive cover illustrated 24 removal 40 Hard Drive Hardware Kit spare part number 21 25 28 39 45 hard drive isolator removal 41 HDMI port connector pinout 96 location 12 headphone jack connector pinout 94 location 13 hinge removal 76 spare partnumber 23 28 76 hinge cover removal 76 spare partnumber 23 30 76 l infrared emitter board spare part number 23 30 J jacks audio in 13 audio out 13 headphone 13 microphone 13 network 12 RJ 45 12 K key components 8 keyboard product description 4 removal 51 spare part numbers keys action 8 esc 8 f 8 optical drive eject 8 Windows applications 8 Windows logo 8 19 29 51 L left side components 12 light components 9 lights battery 14 caps lock 9 drive 11 mute 9 power 9 11 TouchPad off indicator webcam 6 wireless 9 9 10 M mass storage device spare part numbers 25 memory module product description 2 removal 43 spare part numbers 21 28 43 memory module compartment 15 memory module compartment cover illustrated 24 removal 43 microphone location 6 product description 3 microphone jack connector pinout 94 location 13 mini DisplayPort 12 model description 17 37 model name 1 monitor port connector pinout 95 location 12 mute light 9 N network jack connector pinout 9
21. 051 For use in French Canada 603791 121 For use in Germany 60379 1 041 For use in Italy 60379 1 061 For use in Japan 60379 1 291 For use in Latin America 60379 1 161 For use in the Netherlands 60379 1 B31 For use in Portugal 603791 131 For use in Russia 60379 1 251 For use in South Korea 603791 AD1 For use in Spain 60379 1 071 For use in Switzerland 603791 BG1 For use in Thailand 60379 1 281 For use in the United Kingdom and Singapore 603791 031 For use in the United States and Canada 60379 1 001 3 Top cover includes TouchPad and cable 603793 001 4 Power button board includes cable 603794 001 5 USB Card Reader board includes cable 604064 001 6 Optical drive Blu ray ROM DVD RW Super Multi Double Layer Drive 603790 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 603789 001 Computer major components 19 Item Description Spare part number ESS Ns 7 Power connector cable 617348 001 8 System board includes replacement thermal material For use with computer models equipped with a 3D display assembly includes 1 GB of 620774 001 discrete graphics subsystem memory For use with computer models equipped with an FHD display assembly includes 1 GB of 618859 001 discrete graphics subsystem memory For use with computer models equipped with an HD display assembly includes 1 GB of 603771 001 discrete graphics subsystem memory Plastic
22. 3783 001 1 TB 5400 rpm 603788 001 750 GB 5400 rpm 603787 001 640 GB 5400 rpm 603785 001 300 GB solid state drive 631146 001 160 GB solid state drive 603781 001 Hard Drive Hardware Kit includes primary hard drive bracket and cable and secondary hard drive 603772 001 bracket and cable Before removing the secondary hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 5 Remove the hard drive cover see Primary hard drive on page 39 6 Remove the memory module compartment cover see Memory module on page 43 Component replacement procedures 45 Remove the secondary hard drive 1 Disconnect the secondary hard drive cable from the system board and then release the cable from the clips and routing channel built into the base enclosure 3 Use the Mylar tab 1 to lift the rear edge of the secondary hard drive until it rests at an angle 46 Chapter 4 Removal and replacement procedures 4 Remove the secondary hard drive 2 by sliding it up and away from the computer at an angle If it is necessary to repl
23. 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 33 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters s
24. 7 location 12 numeric keypad 8 e operating system product description 5 optical drive location 14 product description 3 removal 58 spare part numbers 19 25 29 58 specifications 87 88 optical drive eject key 8 Index 107 P packaging guidelines 34 part number listing sequential 27 plastic parts service considerations 31 Plastics Kit components 24 29 spare partnumber 20 24 29 pointing device product description 4 ports eSATA 12 external monitor 12 HDMI 12 mini DisplayPort 12 monitor 12 product description 4 SuperSpeed USB 12 Universal Serial Bus USB 12 14 power button 7 power button board removal 56 spare part number power connector 14 power connector cable removal 60 spare partnumber 20 30 60 power cord set requirements 98 spare part numbers power light 9 11 power requirements product description 5 processor product description 1 removal 67 spare part numbers 20 28 30 67 product description audio 3 chipset 1 display panel 2 Ethernet 4 external media cards 4 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 19 29 56 26 27 108 Index operating system 5 optical drives 3 pointing device 4 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name product number 1 17 36 17 36 R removal replacement preliminaries 31 procedures 36 right side components 14 RJ 45 jack connector pinout
25. B sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode 88 Chapter 6 Specifications Multiword DMA Mode 7 Backup and recovery Recovery after a system failure is as good as your most recent backup HP recommends that you create recovery discs immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a computer failure e Creating a set of recovery discs Recovery Manager software feature e Backing up your information e Creating system restore points e Recovering a program or driver e Performing a full system recovery from the partition or recovery discs E NOTE Recovery discs have been included if your computer does not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start right click Computer click Manage and then click Disk Management If the partition is present an HP Recovery drive is listed in the window 89 Recovery discs HP recommends that you create recovery discs to be sure that you can restore your computer to its original factory state if the hard dri
26. British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St
27. E E OTE AERES RE a Tas 67 Speakers moreeni reo Ara Te E EE O E EA EE E eter eae 69 SIN eeraa e EEA EA E AE AE E REEE 70 Display assembly tannins E E en rae e 71 5 Selup Uy BIOS cseroki aa 78 Starting Setup Utility isseiiassirrnena ra aa EE A EE E E R 78 Using Setup Wilify srera ni E E Eat EHE a LEET EU INRE AS 78 Changing the language of Setup Utility cccecceeesecceesnceecesececeseeeecsseeeeesneeeeeeaeees 78 Navigating and selecting in Setup Utility d ccssnenv asencsnvnchansndonsssivenannsasdesa sdueniidanseancints 79 Display system information 0ia scanna Vented cepiderssavad ected dia vadanssiudenaviacsaxhedtanstevaratonssia dines 79 Restoring factory default settings in Setup Utility cccccceessceceeeeseeeeeeneeeeeseeteeeeseaes 79 Exiting Setup UNY sorone era A a E O e E E t 79 Updatingihe BIOS egestas ccc pales ecauaech A E E E E a 80 Determining the BIOS version achsccicsenntaneciowednaeddeaeinawneeeenaieeaw 80 Downloading a BIOS updote hc araczsacssu s daecls decteeawleuansdunvled vba uavinnse cana beders tekigas ieaawiovavahondent 81 6 Specifications cnusictminschiiescuiomonioninmommmuiummmimdiumucinaiuind 83 Comp ter specifications saaceriessctreaostaretart acunsaivaveunnde naa i ieri Enea ari e Aie ainin iai a ietin 83 17 3 inch WVA FHD LED AntiGlare display specifications cccccccceeesececeeeseeeeeeneseeeeeeneeees 84 17 3 inch SVA HD LED AntiGlare display specifications ccccsscceee
28. LAN antenna cable is connected to the WLAN module 1 Main terminal The 2 gray WLAN antenna cable is connected to the WLAN module 2 Aux terminal 2 Remove the two Phillips PM2 0x4 0 screws 2 that secure the WLAN module to the system board The WLAN module tilts up 3 Remove the WLAN module 3 by pulling the module away from the slot at an angle amp NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into the WLAN module slot NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 50 Chapter 4 Removal and replacement procedures Keyboard amp NOTE The keyboard spare part kit includes a keyboard cable and a keyboard light cable Description Spare part number For use in Belgium 603791 A41 For use in Brazil 603791 201 For use in Denmark Finland and Sweden 603791 DH1 For use in France 60379 1 051 For use in French Canada 603791 121 For use in Germany 60379 1 041 For use in Italy 60379 1 061 For use in Japan 60379 1 291 For use in Latin America 60379 1 161 For use in the Netherlands 603791 B31 For use in Portugal 603791 131 For use in Russia 60379 1 251 For use in South Korea 603791 AD1 For use in Spain 60379 1 071 For use i
29. System board for use with computer models equipped with HD5850 chipset and 3D display assembly includes 1 GB of discrete graphics subsystem memory and replacement thermal material 620775 001 17 3 in AG FG 3D display assembly includes display panel cable webcam microphone module and cable and 2 wireless antenna cables and transceivers 621046 001 640 GB 7200 rpm hard drive includes hard drive bracket and hard drive cable 621336 001 Display enclosure for use with computer models equipped with a 3D display assembly 621337 001 Display Cable Kit for use with computer models equipped with a 3D display assembly 622778 001 Protective case for 3D glasses 622779 001 3D glasses with nose pieces 625825 001 Intel Core i5 580M 2 66 GHz SC turbo up to 3 33 GHz 35W processor includes replacement thermal material 625824 001 Intel Core i5 560M 2 66 GHz SC turbo up to 3 20 GHz 35W processor includes replacement thermal material 626039 001 Intel Core i5 460M 2 53 GHz SC turbo up to 2 80 GHz 35W processor includes replacement thermal material 631146 001 300 GB solid state drive 631398 001 Infrared emitter board for use with computer models equipped with a 3D display assembly 30 Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flatbladed screwdriver e Magnet
30. W processor includes replacement thermal material 594188 001 Intel Core i5 540M 2 53 GHz SC turbo up to 3 06 GHz 35W processor includes replacement thermal material 597624 001 Intel Core i5 430M 2 26 GHz SC turbo up to 2 53 GHz 35W processor includes replacement thermal material 598856 001 2 GB memory module PC3 10600 1333 MHz 599092 001 4 GB memory module PC3 10600 1333 MHz 602745 001 60377 1 001 RTC battery System board for use with computer models equipped with an HD display assembly includes 1 GB of discrete graphics subsystem memory and replacement thermal material 603772 001 Hard Drive Hardware Kit includes primary hard drive bracket and cable and secondary hard drive bracket and cable 603773 001 17 3 in AG FG HD display assembly includes display panel cable webcam microphone module and cable and 2 wireless antenna cables and transceivers 603774 001 17 3 in AG FG FHD display assembly includes display panel cable webcam microphone module and cable and 2 wireless antenna cables and transceivers 603775 001 Display enclosure includes logo light and cable 603776 001 603777 001 603778 001 Display Screw Kit includes Mylar screw covers Display Cable Kit includes display panel cable Bluetooth module cable and webcam microphone module cable Display Hinge Kit includes left and right display hinges 603779 001 We
31. ace the secondary hard drive bracket remove the four Phillips PM3 0x3 0 screws 1 that secure the bracket to the secondary hard drive Lift the secondary hard drive bracket straight up 2 and remove the bracket from the hard drive Component replacement procedures 47 7 If it is necessary to replace the secondary hard drive connector cable disconnect the cable from the hard drive The secondary hard drive bracket and secondary hard drive connector cable are included in the Hard Drive Hardware Kit spare part number 603772 001 Reverse this procedure to reassemble and install the primary hard drive 48 Chapter 4 Removal and replacement procedures WLAN module Description Spare part number Broadcom 4312G 802 11b g WiFi and 2070 Bluetooth 2 1 EDR Combo Adapter 619997 001 Broadcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Antigua and Barbuda Barbados 582564 001 Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Afghanistan Albania Algeria 582564 002 Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central Af
32. al 84 Chapter 6 Specifications 17 3 inch SVA HD LED AntiGlare display specifications Metric U S Dimensions Width 24 83 cm 9 78 in Depth 38 77 cm 15 26 in Diagonal 43 96 cm 17 31 in Number of colors Up to 16 8 million 45 to 60 color gamut Contrast ratio 200 1 typical Brightness 200 nits typical Backlight LED Character display 80 x 25 Total power consumption 6 0 W Viewing angle 65 horizontal 50 vertical typical 17 3 inch SVA HD LED AntiGlare display specifications 85 Hard drive specifications 1 TB 750 GB 640 GB 500 GB 320 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 101g 101g 101g 101g 101g Interface type SATA SATA SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms 24 ms Disk rotational speed 5400 rpm 5400 rpm 7200 and 7200 rpm 7200 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact te
33. all Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Sequential part number listing 27 Spare part number 583053 001 Description Intel Core i7 820QM 1 73 GHz SC turbo up to 3 06 GHz 45W processor includes replacement thermal material 586170 001 Intel Core i7 720QM 1 60 GHz SC turbo up to 2 80 GHz 45W processor includes replacement thermal material 593550 001 9 cell 93 Wh 2 8 Ah Li ion battery 593562 001 594187 001 6 cell 62 Wh 2 8 Ah Li ion battery Intel Core i5 520M 2 40 GHz SC turbo up to 2 93 GHz 35
34. bcam microphone module 603780 001 Wireless Antenna Kit includes left and right wireless antenna transceivers and cables 60378 1 001 603783 001 160 GB solid state drive 320 GB 7200 rpm hard drive includes hard drive bracket and hard drive cable 603784 001 500 GB 7200 rpm hard drive includes hard drive bracket and hard drive cable 603785 001 640 GB 5400 rpm hard drive includes hard drive bracket and hard drive cable 603786 001 603787 001 640 GB 7200 rpm hard drive includes hard drive bracket and hard drive cable 750 GB 5400 rpm hard drive includes hard drive bracket and hard drive cable 28 Chapter 3 Illustrated parts catalog Spare part Description number 603788 001 1 TB 5400 rpm hard drive includes hard drive bracket and hard drive cable 603789 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 603790 001 Blu ray ROM DVD RW Super Multi Double Layer Drive 603791 001 Keyboard for use in the United States and Canada includes keyboard cable and keyboard light cable 603791 031 Keyboard for use in the United Kingdom and Singapore includes keyboard cable and keyboard light cable 603791 041 Keyboard for use in Germany includes keyboard cable and keyboard light cable 603791 051 Keyboard for use in France includes keyboard cable and keyboard light cable 603791 061 Keyboard for use in Italy includes
35. bly 1 Turn the system board upside down with the front toward you 2 Disconnect the fan cable 1 from the system board 3 Loosen the seven captive screws 2 that secure the fan heat sink assembly to the system board NOTE Due to the adhesive quality of the thermal material located between the fan heat sink assembly and system board components it may be necessary to move the fan heat sink assembly from side to side to detach it Component replacement procedures 65 4 Remove the fan heat sink assembly 3 E NOTE The thermal material must be thoroughly cleaned from the surfaces of the fan heat sink assembly and the system board each time the fan heat sink assembly is removed e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e Thermal pads are used on the graphics subsystem chip 3 and the heat sink section 4 that services it e Thermal pads are used on the system board capacitors 5 and the heat sink section 6 that services them Replacement thermal material is included with all fan heat sink assembly system board and processor spare part kits Reverse this procedure to install the fan heat sink assembly 66 Chapter 4 Removal and replacement procedures Processor NOTE The processor spare part kit includes replacement thermal material Description Spare part number Intel Core i7 840QM 1 86 GHz SC turbo up to 3 20 GHz
36. cache 1333 MHz FSB 45 W e Intel Quad Core i7 720QM 1 60 GHz processor SC turbo up to 2 80 GHz 6 MB L3 cache 45 W Intel Dual Core processors support Intel Turbo Boost Technology e Intel Dual Core i5 580M 2 66 GHz processor SC turbo up to 3 33 GHz 3 MB L3 cache 35 W e Intel Dual Core i5 560M 2 66 GHz processor SC turbo up to 3 20 GHz 3 MB L3 cache 35 W e Intel Dual Core i5 540M 2 53 GHz processor SC turbo up to 3 06 GHz 3 MB L3 cache 35 W e Intel Dual Core i5 520M 2 40 GHz processor SC turbo up to 2 93 GHz 3 MB L3 cache 35 W e Intel Dual Core i5 460M 2 53 GHz processor SC turbo up to 2 80 GHz 3 MB L3 cache 35 W e Intel Dual Core i5 450M 2 40 GHz processor SC turbo up to 2 93 GHz 3 MB L3 cache 35 W e Intel Dual Core i5 430M 2 26 GHz processor SC turbo up to 2 53 GHz 3 MB L3 cache 35 W Chipset Intel HM55 Express chipset Graphics ATI Mobility Radeon HD 5850 discrete graphics with 1024 MB of GDDR5 dedicated video memory 32 MB x 32 MB x 8 PCs Supports BD and or HD DVD playback with HD decode and DX11 support and HDMI support 2 Category Description Panel 17 3 in WVA 3D LED AntiGlare 1920x1080 6 5 mm display typical brightness 300 nits 17 3 in WVA full high definition FHD LED AntiGlare 1920x1080 6 0 mm display typical brightness 300 nits 17 3 in SVA high definition HD LED AntiGlare 1600x900 6 0 mm display typical brightness 200 nits All display assemblies
37. chnical support for details 86 Chapter 6 Specifications Blu ray ROM DVD RW Super Multi Double Layer Drive specifications Applicable disc Read Write BD ROM BD ROMDL BD R BD R DL DVD RAM Ver 2 DVD R DVDR CD BD RE BD RE Dl DVD ROM DVD R R and CD ROM DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Ver 2 CD DA CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 Photo CD single and multiple sessions CD Extra CD R CD RW and CD TEXT Access time BD DVD Random lt 230 ms lt 180 ms Cache buffer 4 5 MB Data transfer rate 2X BD RAM 9 MB sec 8X DVD 2 400 KB sec 16X CDR 2 400 KB sec 16X CD RW 2 400 KB sec Blu ray ROM DVD RW Super Multi Double Layer Drive specifications 87 DVD RW and CD RW Super Multi Double Layer Combo Drive specifications Applicable disc Read CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Access time cD DVD Random lt 175 ms lt 230 ms Cache buffer 2 5 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 K
38. crewdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 34 Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment i
39. d light cable 2 from the system board Remove the keyboard Reverse this procedure to install the keyboard Top cover Description Spare part number Top cover includes TouchPad and cable 603793 001 Before removing the top cover follow these steps mP gt 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 38 Remove the memory module compartment cover see Memory module on page 43 Remove the keyboard see Keyboard on page 51 Remove the top cover 1 2 Turn the computer upside down with the front toward you Remove the four rubber feet 1 from the base enclosure The rubber feet are included in the Rubber Feet Kit spare part number 603798 001 Component replacement procedures 53 3 Remove the eight Phillips PM2 5x8 0 screws 2 that secure the top cover to the computer 4 Remove the three Phillips PM2 5x5 0 screws 3 that secure the top cover to the computer in the battery bay 5 Turn the computer display side up with the front toward you 6 Open the computer as far as it will open 7 Release the ZIF c
40. e Plastics Kit component information 603796 001 Speakers include cable 603797 001 Screw Kit 603798 001 Rubber Feet Kit includes 5 rubber feet 603799 001 Fan heat sink assembly for use only with Intel Core i5 35 W processors includes replacement thermal material Sequential part number listing 29 Spare part Description number 603800 001 Subwoofer includes cable 604063 001 Display hinge covers 604064 001 USB Card Reader board includes cable 608650 001 Fan heat sink assembly for use only with Intel Core i7 45 W processors includes replacement thermal material 609941 001 120 W HP Smart AC adapter PFC RC V 3 wire 612259 001 Intel Core i7 740QM 1 73 GHz SC turbo up to 2 93 GHz 45W processor includes replacement thermal material 612260 001 Intel Core i7 840QM 1 86 GHz SC turbo up to 3 20 GHz 45W processor includes replacement thermal material 613154 001 120 W HP Smart AC adapter PFC RC V 3 wire 613155 001 135 W HP Smart AC adapter PFC RC V 3 wire 613585 001 Intel Core i5 450M 2 40 GHz SC turbo 35W processor includes replacement thermal material 617348 001 Power connector cable 618859 001 System board for use with computer models equipped with an FHD display assembly includes 1 GB of discrete graphics subsystem memory and replacement thermal material 619997 001 Broadcom 4312G 802 11b g WiFi and 2070 Bluetooth 2 1 EDR Combo Adapter 620774 001
41. e precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity
42. eeeeeeenss 93 8 CONNSCIOF PIN GSSIQMMENES 65 isisisiscs scccssccanactadsnssvensecdsscvaccesancnscustneveuieseascwacseuassenessenensasesss 94 Pile lin micophone siese sce nda host neaei ow cbs nS le Getafe athde eR aeS 94 Audio out headphone cadwansoenseenhivaieaarivowadosminnets eum teteeavaedaataonsyoutdesst necbascapednletncbinsalnnstataxalentas 94 Exiemal Monton sossen acacia caine ae ra e a R 95 AOM ear e apa e e E E E E E E E EE E E 96 RIAS MEIN ien a E EAR E E E E O E O E OA 97 Universal Serial BUS ssri scnis 97 9 Power cord set reguirements cisiiieicisiisnnecraniiaii a eee 98 Requirements for all countries 0s scapcrciveingeds neddanedvoui wnebeaneoras endyisadndaa mean vienna wmclewoenels 98 Requirements for specific countries and regions ccccccecceceeeseeceeeenteeeecseeeesseeseeeeeneseeeeeseseees 99 1O R cyelhnig 5 isiasiiiimminnmnuimaiinnninniniiee anes 100 BMI Yo eee a E E E 100 Display eea a reads EA E E E E E A EE 100 e T O E I OT A 106 1 Product description Category Product Name Description HP ENVY 17 Processors Intel Quad Core processors support Intel Turbo Boost Technology e Intel Quad Core i7 840QM 1 86 GHz processor SC turbo up to 3 20 MHz 8 MB L3 cache 1333 MHz front side bus FSB 45 W e Intel Quad Core i7 820QM 1 73 GHz processor SC turbo up to 3 06 GHz 8 MB L3 cache 45 W e Intel Quad Core i7 740QM 1 73 GHz processor SC turbo up to 2 93 GHz 6 MB L3
43. ell 62 Wh 2 8 Ah Li ion battery 593562 001 20 Chapter 3 Illustrated parts catalog ltem Description Spare part number 16 Hard drive 2 includes hard drive brackets and hard drive cables 640 GB 7200 rpm 621046 001 500 GB 7200 rpm 603784 001 320 GB 7200 rpm 603783 001 1 TB 5400 rpm 603788 001 750 GB 5400 rpm 603787 001 640 GB 5400 rpm 603785 001 Solid state drive 300 GB solid drive 631146 001 160 GB solid drive 603781 001 Hard Drive Hardware Kit not illustrated includes primary hard drive bracket and 603772 001 cable and secondary hard drive bracket and cable 17 RTC battery 602745 001 18 Memory modules 2 PC3 10600 1333 MHz 4 GB 599092 001 2 GB 598856 001 19 WLAN module Broadcom 4312G 802 11b g WiFi and 2070 Bluetooth 2 1 EDR Combo Adapter 619997 001 Broadcom 43224 802 1 1a b g n 2x2 WiFi Adapter for use in Antigua and Barbuda 582564 001 Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Computer major components 21 Item Description Spare part number Broadcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Afghanistan Albania 582564 002 Algeria Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the
44. em board 3 Remove the optical drive 3 by lifting it straight up Reverse this procedure to install the optical drive Component replacement procedures 59 Power connector cable Description Spare part number Power connector cable 617348 001 Before removing the power connector cable follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 and then remove the following components a memory module compartment cover see Memory module on page 43 b Keyboard see Keyboard on page 51 c Top cover see Top cover on page 53 Remove the power connector cable 1 Disconnect the power cable 1 from the system board 2 Release the power cable from the clips 2 built into the base enclosure 3 Remove the Phillips PM2 5x5 0 screw 3 that secures the power connector to the base enclosure 4 Release the power connector 4 from the clip built into the base enclosure 5 Remove the power connector cable Reverse this procedure to install the power connector cable 60 Chapter 4 Removal and replacement procedures
45. er allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan heat sink assembly follow these steps ol Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 and then remove the following components a Hard drives see Primary hard drive on page 39 and see Secondary hard drive on page 45 b memory module compartment cover see Memory module on page 43 c Keyboard see Keyboard on page 51 d Top cover see Top cover on page 53 e Optical drive see Optical drive on page 58 f System board see System board on page 61 Remove the fan heat sink assem
46. ese steps 1 2 3 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press 11 while the F11 HP Recovery message is displayed on the screen Click System Recovery in the Recovery Manager window Follow the on screen instructions Recovering using the recovery discs 1 2 If possible back up all personal files Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Follow the on screen instructions Performing a system recovery 91 Backing up your information You should back up your computer files on a regular schedule to maintain a current backup You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times e At regularly scheduled times amp NOTE Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines e Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system rest
47. etup Utility BIOS Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory A CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility NOTE The fingerprint reader select models only cannot be used to access Setup Utility e Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 Using Setup Utility Changing the language of Setup Utility 1 Start Setup Utility Use the arrow keys to select System Configuration gt Language and then press enter 2 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately 78 Chapter 5 Setup Utility BIOS Navigating and selecting in Setup Utility Because Setup Utility is not Windows based it does not suppo
48. from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy 32 Chapter 4 Removal and replacement procedures A CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V
49. g the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 5 Remove the hard drive cover see Primary hard drive on page 39 Remove the memory module 1 Loosen the two captive Phillips screws 1 that secure the memory module compartment cover to the computer 2 Pivot the front edge of the memory module compartment cover 2 upward 3 Remove the memory module compartment cover The memory module compartment cover is included in the Plastics Kit spare part number 603795 001 amp NOTE The top memory module slot contains the expansion memory module The memory module slot contains the primary memory module 4 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up Component replacement procedures 43 5 Remove the memory module 2 by pulling it away from the slot at an angle amp NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module 44 Chapter 4 Removal and replacement procedures Secondary hard drive amp NOTE The hard drive spare part kit includes a hard drive bracket and hard drive connector cable Description Spare part number 640 GB 7200 rpm 603786 001 500 GB 7200 rpm 603784 001 320 GB 7200 rpm 60
50. g wane tennsdennecdaeiieiaveceente a eae eae eanees 32 Electrostatic discharge damage ccssccceseseeceeeseeceeneeeeesseeeeseeeeessaeeeenes 32 Packaging and transporting guidelines cccccceeeseteeeeeeeeeeeees 34 vii Component replacement procedures ccccceessceeeeseeeeeeeneeeeeseneeeeseneeeeesneseeeeeseeseeessetseeeeneaes 36 Sevice HAG seiren aa E E a E EE beds ceca aplsdentuuatasbeasvocuegnaseanteoemces 36 Compulen lehenena an a A E E E NO 37 Banene o ooe a a E E A E A E 38 Primary hard drive sesinigrarciies os int i a E a E EE E a tintin voles 39 RIC bahen aene e E e 42 Eele Aae 0 C 43 Second ry hard drive ecorrniia seni E E E R E Ei 45 WIAN module ce aerirsnnesasesareqeaninceausterniaateuraseceaneniarieqauseniamaanceia eea E TTIE 49 Keyb rd merosi e e a E EREE ax eee E 51 TOB GOVER mesener E a a 53 Power button board sssssssssessesseereerssresstrsstestrssrsstessrsstensresstrsstssrrrssessrerssresternrt 56 USB Card Reader board 0 ccsceecccucceccecceccuececcuccecueeeeccececaucececececausececuececauseeeaers 57 OGG IVE E E 58 Pow r se li cclo gece 2 annene Reamer nenre ert er wernt ea E E ae enr Tene A E EAAS 60 Sy MSM BOG EN E teva vansivetda loop sNinbuchiaduaiehinbuesabisndeeaneuatudDeamesna 61 Fan heot sink assembly nf ssnzs0nccansdsanscondogahdngusboeiegasdainenatdegiusansetandamniaartaanedatdsseniaiusene 65 PrOCESSOT noeisiesc orisni oee ee ETENE aN ENE EENT E ERE E
51. ha 631398 001 3D display assembly Display Screw Kit not illustrated includes Mylar screw covers 603776 001 Display assembly subcomponents 23 Plastics Kit oe o Item Description Spare part number Plastics Kit includes 603795 001 1 memory module compartment cover includes 2 captive screws secured by C clips 2 Hard drive cover includes 2 captive screws secured by C clips 24 Chapter 3 Illustrated parts catalog Mass storage devices Item Description Spare part number 1 Optical drive Blu ray ROM DVD RW Super Multi Double Layer Drive 603790 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 603789 001 Hard drive includes hard drive brackets and hard drive cables 2 Primary hard drive 3 Secondary hard drive 640 GB 7200 rpm 621046 001 500 GB 7200 rpm 603784 001 320 GB 7200 rpm 603783 001 1 TB 5400 rpm 603788 001 750 GB 5400 rpm 603787 001 640 GB 5400 rpm 603785 001 Solid state drive 300 GB solid state drive 631146 001 160 GB solid state drive 60378 1 001 Hard Drive Hardware Kit not illustrated includes primary hard drive bracket and 603772 001 cable and secondary hard drive bracket and cable Mass storage devices 25 Miscellaneous parts Description Spare part number AC adapter 135 W HP Smart AC adapter PFC RC V 3 wire 613155 001 120 W HP Smart AC adapter PFC RC V 3 wire 613154 001 3D glasses with
52. he product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 36 Chapter 4 Removal and replacement procedures Item Component Description 4 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer 5 Warranty period This number describes the duration of the warranty period for the computer Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Feet Kit spare part number 603798 001 There are 5 rubber feet that attach to the base enclosure in the locations illustrated below Component replacement procedures 37 Battery 38 Description Spare part number 9 cell 93 Wh 2 8 Ah Li ion battery 593550 001 6 cell 62 Wh 2 8 Ah Li ion battery 593562 001 Before disassembling the computer follow these steps E lt Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system i Disconnect all external devices connected to the computer p Disconnect the power from the computer by first unpluggi
53. here the BIOS update is downloaded You will need to access this path when you are ready to install the update amp NOTE Ifyou connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Windows 7 Open Windows Explorer by selecting Start gt Computer Windows XP Open Windows Explorer by selecting Start gt My Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Updating the BIOS 81 E NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive 82 Chapter 5 Setup Utility BIOS 6 Specifications Computer specifications 416 275 31 7 38 7 3710 8 16 Metric U S Dimensions Width 41 6 cm 16 38 in Depth 27 5 cm 10 83 in Height front to back 3 2 cm to 3 9 cm 1 25 in to 1 52 in Weight 3 71 kg 8 18 lbs Input power
54. ic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts A CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors A CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Preliminary replacement requirements 31 Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe thes
55. ide down with the front toward you 2 Remove the two Phillips PM2 5x5 0 screws 1 that secure the power button board to the top cover 3 Remove the power button board 2 Reverse this procedure to install the power button board 56 Chapter 4 Removal and replacement procedures USB Card Reader board Description Spare part number USB Card Reader board includes cable 604064 001 Before removing the USB Card Reader board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 and then remove the following components a memory module compartment cover see Memory module on page 43 b Keyboard see Keyboard on page 51 c Top cover see Top cover on page 53 Remove the processor USB Card Reader board 1 Release the ZIF connector to which the USB Card Reader board cable is connected and then disconnect the USB Card Reader board cable 1 from the system board 2 Release the USB Card Reader board cable 2 from the base enclosure The USB Card Reader board cable is attached to the base enclosure with double sided tape
56. include 2 wireless local area network WLAN antenna cables Supports flush display panel cover Supports 16 9 ultra wide aspect ratio Lighted logo on top bezel Memory 2 customer accessible upgradable memory module slots Supports dual channel memory Supports up to 8192 GB of system RAM DDR3 1333 MHz PC3 10600 1333 MHz bus speed on computer models equipped with Quad Core processors 1066 MHZ bus speed on computer models equipped with Dual Core and Core Duo processors Supports the following configurations e 8192 MB total system memory 4096 x 2 e 6144 MB total system memory 4096 x 1 2048 x 1 e 4096 MB total system memory 4096 x 1 e 4096 MB total system memory 2048 x 2 Hard drives Supports 6 35 em 2 5 in hard drives in 12 5 mm 49 in and 9 5 mm 37 in thicknesses Customer accessible Supports dual hard drive configuration including solid state drive Serial ATA Accelerometer HP Mobile Data Protection System 3D RAID 0 1 Support Chapter 1 Product description Category Description Supports the following dual hard drive configurations 2 TB 1 TB hard drive 5200 rpm 12 5 mm x 2 e 1500 GB 750 GB hard drive 5200 rpm 12 5 mm x 2 e 1280 GB 640 GB hard drive 7200 rpm 9 5 mm x 2 e 1280 GB 640 GB hard drive 5400 rpm 9 5 mm x 2 e 1000 GB 500 GB hard drive 7200 rpm 9 5 mm x 2 e 800 GB 160 GB solid state drive 640 GB hard drive 7200 r
57. ive system board and installed on the replacement system board e RTC battery see RTC battery on page 42 e Memory modules see Memory module on page 43 e WLAN module see WLAN module on page 49 e Fan heat sink assembly see Fan heat sink assembly on page 65 e Processor see Processor on page 67 Component replacement procedures 61 Remove the system board 1 Disconnect the following cables from the system board 1 Bluetooth module cable 2 Display panel cable 3 USB Card Reader board cable 4 Speaker cable 62 Chapter 4 Removal and replacement procedures 2 Disconnect the subwoofer cable 1 and the power connector cable 2 from the system board 3 Remove the two Phillips PM2 5x5 0 screws that secure the system board to the base enclosure 4 Use the optical drive connector 1 to lift the right side of the system board 2 until it rests at an angle Component replacement procedures 63 5 Remove the system board 3 by sliding it up and to the right at an angle Reverse this procedure to install the system board 64 Chapter 4 Removal and replacement procedures Fan heat sink assembly NOTE The fan heat sink assembly spare part kit includes replacement thermal material Description Spare part number For use only with Intel Core i7 45 W processors 608650 001 For use only with Intel Core i5 35 W processors 603799 001 amp NOTE To properly ventilate the comput
58. keyboard cable and keyboard light cable 603791 071 Keyboard for use in Spain includes keyboard cable and keyboard light cable 603791 121 Keyboard for use in French Canada includes keyboard cable and keyboard light cable 603791 131 Keyboard for use in Portugal includes keyboard cable and keyboard light cable 603791 161 Keyboard for use in Latin America includes keyboard cable and keyboard light cable 603791 201 Keyboard for use in Brazil includes keyboard cable and keyboard light cable 603791 251 Keyboard for use in Russia includes keyboard cable and keyboard light cable 603791 281 Keyboard for use in Thailand includes keyboard cable and keyboard light cable 603791 291 Keyboard for use in Japan includes keyboard cable and keyboard light cable 603791 A41 Keyboard for use in Belgium includes keyboard cable and keyboard light cable 603791 AD1 Keyboard for use in South Korea includes keyboard cable and keyboard light cable 603791 B31 Keyboard for use in the Netherlands includes keyboard cable and keyboard light cable 603791 BG1 Keyboard for use in Switzerland includes keyboard cable and keyboard light cable 603791 DH1 Keyboard for use in Denmark Finland and Sweden includes keyboard cable and keyboard light cable 603792 001 Base enclosure includes 5 rubber feet 603793 001 Top cover includes TouchPad and cable 603794 001 Power button board includes cable 603795 001 Plastics Kit includes NOTE See Plastics Kit on page 24 for mor
59. l 7 KARA AA ltem Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer 5 Warranty period This number describes the duration of the warranty period for the computer Service tag 17 Computer major components 18 Chapter 3 Illustrated parts catalog ltem Description Spare part number 1 Display assembly includes display panel cable webcam microphone module and cable and 2 wireless antenna cables and transceivers 17 3 in AG FG 3D 620775 001 17 3 in AG FG FHD 603774 001 17 3 in AG FG HD 603773 001 NOTE See Display assembly subcomponents on page 23 for more display component information and spare part numbers 2 Keyboard includes keyboard cable and keyboard light cable For use in Belgium 603791 A41 For use in Brazil 603791 201 For use in Denmark Finland and Sweden 60379 1 DH1 For use in France 603791
60. le cable Component replacement procedures 75 11 If it is necessary to replace the display hinges and hinge covers a Remove the two Phillips PM2 0x4 0 screws 1 that secure the hinge covers to the display bezel b Remove the hinge covers 2 c Remove the six Phillips PM2 5x5 0 screws 1 that secure the hinges to the display panel d Remove the four Phillips PM2 0x4 0 screws 2 that secure the hinges to the display panel e Remove the hinges 3 The hinge covers are available using spare part number 604063 001 The hinges are available using spare part number 603778 001 l i 76 Chapter 4 Removal and replacement procedures 12 If it is necessary to replace the wireless antenna cables and transceivers a Release the wireless antenna cables from the clips and routing channel built into the display enclosure b Release the two pieces of tape that secure the wireless antenna cables to the display enclosure c Release the tabs built into the display enclosure that secure the wireless antenna cables d Remove the two Phillips PM2 0x4 0 screws that secure the wireless antenna transceivers to the display enclosure e Remove the wireless antenna cables and transceivers The wireless antenna cables and transceivers are available in the Wireless Antenna Kit spare part number 603780 001 Reverse this procedure to reassemble and install the display assembly Component replacement procedures 77 5 S
61. log 3 Blue analog 4 Not connected 5 Ground Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 95 HDMI 19 17 15 13 11 9 7 5 3 1 CSoooccoo 18 16 14412 10 8 6 4 Pin Signal 1 TMDS data 2 2 TMDS data 2 shield 3 TMDS data 2 4 TMDS data 1 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data O shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect 20 Shell 96 Chapter 8 Connector pin assignments RJ 45 network II 12345678 Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground RJ 45 network 97 9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the c
62. n Switzerland 60379 1 BG1 For use in Thailand 60379 1 281 For use in the United Kingdom and Singapore 603791 031 For use in the United States and Canada 603791 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 5 Remove the memory module compartment cover see Memory module on page 43 Component replacement procedures 51 Remove the keyboard 1 Remove the three Phillips PM 2 5x5 0 screws 1 and the Phillips PM 2 5x7 0 2 screw that secure the keyboard to the computer 2 Lift the rear edge of the keyboard 1 until it rests at an angle 3 Slide the keyboard 2 toward the display until the tabs on the front edge of keyboard disengage from the slots in the top cover 4 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 from the system board 52 Chapter 4 Removal and replacement procedures 6 Release the ZIF connector 3 to which the keyboard light cable is attached and then disconnect the keyboar
63. nd bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 101 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 102 Chapter 10 Recycling 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 0 13 Remove the backlight cover 14 Turn the display panel right side up Display 103 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel A WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 104 Chapter 10 Recycling 18 Remove the backlight from the backlight frame 19 Disc
64. ng the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the front toward you 2 Slide the battery release latch 1 to release the battery 3 Pivot the front edge of the battery 2 upward 4 Remove the battery from the computer To insert the battery insert the rear edge of the battery into the battery bay and pivot the front edge of the battery downward until it is seated The battery release latch automatically locks the battery into place Chapter 4 Removal and replacement procedures Primary hard drive amp NOTE The hard drive spare part kit includes a hard drive bracket and hard drive connector cable Description Spare part number 640 GB 7200 rpm 621046 001 500 GB 7200 rpm 603784 001 320 GB 7200 rpm 603783 001 1 TB 5400 rpm 603788 001 750 GB 5400 rpm 603787 001 640 GB 5400 rpm 603785 001 300 GB solid state drive 631146 001 160 GB solid state drive 603781 001 Hard Drive Hardware Kit includes primary hard drive bracket and cable and secondary hard drive 603772 001 bracket and cable Before removing the primary hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer
65. nstall the primary hard drive Component replacement procedures 41 RTC battery Description Spare part number RTC battery 602745 001 Before removing the RTC battery follow these steps P p 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 38 Remove the hard drive cover see Primary hard drive on page 39 Remove the RTC battery A Remove the RTC battery from the socket on the system board Reverse this procedure to install the RTC battery When installing the RTC battery make sure the sign faces up 42 Chapter 4 Removal and replacement procedures Memory module Description Spare part number 4 GB PC3 10600 1333 MHz 599092 001 2 GB PC3 10600 1333 MHz 598856 001 Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unpluggin
66. of the location of the isolators 5 that are installed in screw holes i l l Reverse this procedure to install the subwoofer Display assembly NOTE The display assembly spare part kit includes a display panel cable webcam microphone module and cable and 2 wireless antenna cables and transceivers Description Spare part number 17 3 in AG FG 3D 620775 001 17 3 in AG FG FHD 603774 001 17 3 in AG FG HD 603773 001 Before removing the display assembly follow these steps _ Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 and then remove the following components a Hard drive cover see Primary hard drive on page 39 b memory module compartment cover see Memory module on page 43 Component replacement procedures 71 c Keyboard see Keyboard on page 51 d Top cover see Top cover on page 53 Remove the display assembly 1 Disconnect the display panel cable 1 from the system board and release the cable from the clip 2 built into the base enclosure Disconnect the Bluetooth
67. omputer is used Requirements for all countries The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 fi All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer 98 Chapter 9 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW l Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA j Norway NEMKO 1 The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agenc
68. onitor port 95 HDMI port 96 headphone 94 microphone 94 monitor port 95 network jack 97 RJ 45 jack 97 Universal Serial Bus USB port 97 connectors service considerations 31 D Digital Media Slot 14 display assembly removal 71 spare part numbers 19 28 30 71 subcomponents 23 Display Cable Kit spare part number 28 Display Cable Kit spare part numbers 23 30 display components 6 display enclosure removal 73 spare part number 28 73 spare part numbers 23 30 display panel cable removal 75 spare part numbers 75 display panel product description 2 Display Screw Kit spare part number 23 28 display specifications display switch 7 drive light 11 drives preventing damage 32 DVD RW and CD RW Super Multi Double Layer Combo Drive removal 58 spare part number 19 25 29 58 specifications 88 84 85 E electrostatic discharge 32 equipment guidelines 35 eSATA port 12 esckey 8 Ethernet product description 4 external media cards product description 4 external monitor port connector pinout 95 location 12 F fan heat sink assembly removal 65 spare part numbers 20 29 30 65 feet locations 37 removal 53 spare partnumber 37 53 fnkey 8 front components 11 G glasses 3D spare part number 26 30 graphics product description 1 grounding guidelines 32 guidelines equipment 35 grounding 32 packaging 34 transporting 34 workstation 34 H hard drive product description 2 removal 39 45 spare
69. onnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 105 Index A AC adapter spare part numbers 26 30 action keys 8 antenna location 6 removal 77 spare partnumber 23 28 77 audio product description 3 audio in jack connector pinout 94 location 13 audio out jack connector pinout 94 location 13 B base enclosure spare part number 20 29 battery removal 38 spare part numbers 20 28 38 battery bay 15 battery light 14 battery release latch 15 Blu ray ROM DVD RW Super Multi Double Layer Drive removal 58 spare part number 19 25 29 58 specifications 87 Bluetooth module removal 74 spare partnumber 23 27 75 bottom components 15 button component 7 106 Index buttons power 7 TouchPad 10 C cables service considerations 31 caps lock light 9 case 3D glasses spare part number 26 30 chipset product description 1 components bottom 15 button 7 display 6 front 11 keys 8 left side 12 lights 9 rightside 14 TouchPad 10 computer feet locations 37 removal 53 spare part number 37 53 computer part number 17 36 computer specifications 83 connector pinout audio in jack 94 audio out jack 94 external m
70. onnector 1 to which the power button board cable is attached and then disconnect the power button board cable from the system board 8 Release the ZIF connector 2 to which the TouchPad cable is attached and then disconnect the TouchPad cable from the system board 9 Remove the two Phillips PM2 5x5 0 screws 3 that secure the top cover to computer 10 Lift the rear edge of the top cover 1 until it rests at an angle 54 Chapter 4 Removal and replacement procedures 11 Remove the top cover 2 Reverse this procedure to install the top cover Component replacement procedures 55 Power button board Description Spare part number Power button board includes cable 603794 001 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 and then remove the following components a memory module compartment cover see Memory module on page 43 b Keyboard see Keyboard on page 51 c Top cover see Top cover on page 53 Remove the power button board 1 Turn the top cover ups
71. ons Display assembly subcomponents on page 23 Sequential part number listing on page 27 and Display assembly on page 71 Infrared emitter board spare part number 631398 001 updated in the following locations Miscellaneous parts on page 26 and Sequential part number listing on page 27 Intel Dual Core i5 580M 2 66 GHz processor spare part number 625825 001 updated in the following locations Computer major components on page 18 Sequential part number listing on page 27 and Processor on page 67 Intel Dual Core i5 560M 2 66 GHz processor spare part number 625824 001 updated in the following locations Computer major components on page 18 Sequential part number listing on page 27 and Processor on page 67 Intel Dual Core i5 460M 2 53 GHz processor spare part number 626039 001 updated in the following locations Computer major components on page 18 Sequential part number listing on page 27 and Processor on page 67 Protective case for 3D glasses spare part number 622778 001 updated in the following locations Miscellaneous parts on page 26 and Sequential part number listing on page 27 System board for use with computer models equipped with HD5850 chipset and 3D display assembly spare part number 620774 001 updated in the following locations Computer major components on page 18 Sequential part number listing on page 27 and System board on page 61 iv
72. ore points refer to the Using system restore points section e Store personal files in the Documents library and back up this folder periodically e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences Using Windows Backup and Restore Windows Backup and Restore allows you to back up individual files or back up the entire computer image Guidelines e Be sure that the computer is connected to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to schedule and create a backup E NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information 92 Chapter 7 Backup and recovery Using system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes amp NOTE Recovering to an earlier restore poin
73. pm 9 5 mm e 800 GB 160 GB solid state drive 640 GB hard drive 5400 rpm 9 5 mm e 660 GB 160 GB solid state drive 500 GB hard drive 7200 rpm 9 5 mm e 640 GB 320 GB hard drive 7200 rpm 9 5 mm x 2 Supports the following single hard drive configurations e 1 TB 1 TB hard drive 5200 rpm 12 5 mm 750 GB 750 GB hard drive 5200 rpm 12 5 mm e 640 GB 640 GB hard drive 7200 rpm 9 5 mm 640 GB 640 GB hard drive 5400 rpm 9 5 mm 500 GB 500 GB hard drive 7200 rpm 9 5 mm 320 GB 320 GB hard drive 7200 rpm 9 5 mm 300 GB 160 GB solid state drive e 160 GB 160 GB solid state drive Optical drives Fixed Customer accessible Serial ATA 12 7 mm slot load Supports the following drives e Blu ray ROM DVD RW Super Multi Double Layer Drive e DVD RW and CD RW Super Multi Double Layer Combo Drive Audio and video Integrated dual array digital microphones with beam forming echo cancellation noise suppression software HD audio Beats audio Supports Microsoft Premium Requirements Integrated HP triple bass reflex subwoofer 4 Category Ethernet Description HP ENVY HD webcam fixed no tilt with activity LED 1280x800 by 24 frames per second Integrated 10 100 1000 GB network interface card NIC Wireless Integrated wireless local area network WLAN options by way of wireless module Two WLAN antennas built into display assembly
74. rcury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury A CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiai org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Qo NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another 100 Chapter 10 Recycling Perform the following steps 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top a
75. reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Access the page on the HP Web site that provides software for your computer Windows 7 Select Start gt Help and Support gt Maintain Windows XP Select Start gt Help and Support and then select the software and drivers update 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive w
76. rican Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania
77. rs headphones earbuds a headset or television audio Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 9 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled Lett side components 13 Right side components Pa Item Component Description 1 USB ports 2 Connect optional USB devices 2 Digital Media Slot e Memory Stick e Memory Stick Pro e MultiMediaCard e Secure Digital Memory Card e Secure Digital High Capacity Memory Card e xD Picture Card 3 Optical drive Reads and writes to an optical disc CAUTION Do not insert 8 cm optical discs into the optical drive This can cause damage to the computer 4 Battery light e Off The computer is running on battery power e Blinking amber The ba
78. rt the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To choose an item in a list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 and f To select an item press enter To close a text box or return to the menu display press esc To display additional navigation and selection information while Setup Utility is open press f1 Display system information l 2 Start Setup Utility Select the Main menu System information such as the system time and date and identification information about the computer is displayed To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Restoring factory default settings in Setup Utility 1 2 3 4 Start Setup Utility Use the arrow keys to select Exit gt Load Setup Defaults and then press enter When the Setup Confirmation is displayed press enter To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter The Setup Utility factory settings take effect when the computer restarts NOTE Your password security and language settings are not changed when you restore the factory settings Exiting Setup Utility To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not
79. s Kit includes 603795 001 9a Hard drive cover 9b Memory module compartment cover 10 Processor includes replacement thermal material Intel Core i7 840QM 1 86 GHz SC turbo up to 3 20 GHz 45W processor 612260 001 Intel Core i7 820QM 1 73 GHz SC turbo up to 3 06 GHz 45W processor 583053 001 Intel Core i7 740QM 1 73 GHz SC turbo up to 2 93 GHz 45W processor 612259 001 Intel Core i7 720QM 1 60 GHz SC turbo up to 2 80 GHz 45W processor 586170 001 Intel Core i5 580M 2 66 GHz SC turbo up to 3 33 GHz 35W processor 625825 001 Intel Core i5 560M 2 66 GHz SC turbo up to 3 20 GHz 35W processor 625824 001 Intel Core i5 540M 2 53 GHz SC turbo up to 3 06 GHz 35W processor 594188 001 Intel Core i5 520M 2 40 GHz SC turbo up to 2 93 GHz 35W processor 594187 001 Intel Core i5 460M 2 53 GHz SC turbo up to 2 80 GHz 35W processor 626039 001 Intel Core i5 450M 2 40 GHz SC turbo 35W processor 613585 001 Intel Core i5 430M 2 26 GHz SC turbo up to 2 53 GHz 35W processor 597624 001 11 Fan heat sink assembly includes replacement thermal material For use only with Intel Core i7 45 W processors 608650 001 For use only with Intel Core i5 35 W processors 603799 001 12 Speakers include cable 603796 001 13 Subwoofer includes cable 603800 001 14 Base enclosure includes 5 rubber feet 603792 001 Rubber Feet Kit not illustrated includes 5 rubber feet 603798 001 15 Battery 9 cell 93 Wh 2 8 Ah Li ion battery 593550 001 6 c
80. s recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 35 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 82 screws and screw locks that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag Serial XXXXXXK MMA UN 0 M 00 MO U N NO O TNA MN Product XXXXXXXX G e Warranty lylyOy Model XXXXXXX Item Component Description 1 Product name This is t
81. ssceeeeeneeeeeeeeeesenseeeneaees 85 Hard drive sp cificahons ssares aeeictavinasainanetacsuciedgrevaeisaxent eam E A aA E d EER e EEN T 86 Blu ray ROM DVD RW Super Multi Double Layer Drive specifications ccesceeeeeeteeeeeeteeeeeseeeees 87 DVD RW and CD RW Super Multi Double Layer Combo Drive specifications cccccceeeeeeeeees 88 viii 7 Backup CIE recovery sciisecsscsnseawiencnwses snconenuenereiniveisicnrcexasivenansendinedindseisesanionsininendenaeiaens 89 Recovery discs sesocan occa E detent we ea i 90 Performing a system recovery sasidienticae venisisbcpastonn au shdon nshidhculvinstintienseesissienNintineualuveteleaanaaVneaniieaeeheiite 91 Recovering using the dedicated partition select models only cceesseeeeetreeeeeteeees 91 Recovering using the recovery CISCS lt sieceazediacaidsensavonmtuneeieeiniaaecasausnen aoe enemawiniees 91 Backing up your information 25 lt 1 lt 10dsareiansiadtarieissacatietasiareraieatectasatreieeunersaucieiaosetnailatasaciers nanan 92 Using Windows Backup and Restore c5 misssxnewexscwanwaddclnsadiolevwantasononinneneddcnsnneniennastinivnes 92 Using system restore POints cisrenan e E Ee nE 93 When to create restore Points i ccdsatesissacvcssinesssaseraantecnatedeceaaneeeasassvenrernes 93 Create a system restore point ee eeeeceeceeeceeeenentneeeeeeeeeeeeeececeeeeeeeeeeaaeeaaeeees 93 Restore to a previous date and time ccccesecceesceeceeeeeeeeeseeeeeeeee
82. t does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your files and settings When to create restore points e Before you add or extensively modify software or hardware e Periodically whenever the computer is functioning optimally E NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start gt Control Panel gt System and Security gt System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System Inthe left pane click System protection 2 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instructions Backing up your information 93 8 Connector pin assignments Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 2 3 Pin Signal Audio out left channel 2 Audio out right channel 3 Ground 94 Chapter 8 Connector pin assignments External monitor Pin Signal 1 Red analog 2 Green ana
83. tSmart Hard Drive Protection has temporarily parked the hard drive NOTE For information on HP ProtectSmart Hard Drive Protection refer to the HP Notebook Reference Guide 3 Speakers 2 Produce sound Front components 11 Left side components Item Component Description 1 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 External monitor port Connects an external VGA monitor or projector 3 RJ 45 network jack Connects a network cable 4 Mini DisplayPort Connects an optional digital display device such as a high performance monitor or projector 5 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 6 eSATA USB port Connects a high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 7 SuperSpeed USB port Connects an optional USB 3 0 device and provides enhanced USB power performance NOTE The SuperSpeed USB port is also compatible with USB 1 0 and 2 0 devices 12 Chapter 2 External component identification Item Component Description 8 Audio out headphone jack Audio in microphone Produces sound when connected to optional powered jack stereo speake
84. tenna Kit spare part number 23 28 77 wireless light 9 wireless product description 4 WLAN module removal 49 spare part numbers 21 27 30 49 workstation guidelines 34 Index 109
85. ttery has reached a low battery level a critical battery level or there is a battery error e Amber A battery is charging e White The computer is connected to external power and the battery is fully charged 5 Power connector Connects an AC adapter 6 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 14 Chapter 2 External component identification Bottom components Item Component Description 1 Subwoofer Contains the subwoofer speaker 2 Battery bay Holds the battery NOTE The battery is preinstalled in the battery bay at the factory 3 Vents 7 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Hard drive bay Holds the hard drive 5 Memory module compartment Holds the memory modules 6 Battery release latch Releases the battery from the battery bay Bottom components 15 3 Illustrated parts catalog 16 Chapter 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag Product XXXXXXXX OAOA A OOA OA O E O AE A Warranty lylyOy Mode
86. ty and Environmental Notices that applies to your country or region These notices are located in Help and Support Button Component Description Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options or refer to the HP Notebook Reference Guide Top components 7 8 Keys 3 ltem Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with the b key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Action keys Execute frequently used system functions 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Integrated numeric keypad Can be used like an external numeric keypad 7 Optical drive eject key Ejects the optical drive Chapter 2 External
87. use with computer models equipped with FHD display assembly Broadcom 4312G 802 11b g WiFi and 2070 Bluetooth 2 1 EDR Combo Adapter Power cord for use in Thailand e Keyboard for use in Latin America A October 2010 e Chapter 1 added new descriptions for the following components 17 3 in WVA 3D LED AntiGlare display Intel Dual Core i5 580M 2 66 GHz processor Intel Dual Core i5 560M 2 66 GHz processor Intel Dual Core i5 460M 2 53 GHz processor Chapters 3 and 4 added new spare part numbers and descriptions for the following components 17 3 in AG FG 3D display assembly spare part number 620775 001 updated in the following locations Computer major components on page 18 Sequential part number listing on page 27 and Display assembly on page 71 3D glasses with nose pieces spare part number 622779 001 updated in the following locations Miscellaneous parts on page 26 and Sequential part number listing on page 27 Display Cable Kit for use with computer models equipped with a 3D display assembly spare part number 621337 001 updated in the Revision Publication Description date following locations Display assembly subcomponents on page 23 Sequential part number listing on page 27 and Display assembly on page 71 Display enclosure for use with computer models equipped with a 3D display assembly spare part number 621336 001 updated in the following locati
88. ve fails or if for any reason you cannot recover using the recovery partition tools Create these discs after setting up the computer for the first time Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Guidelines e Purchase high quality DVD R DVD R BD R writable Blu ray or CD R discs DVDs and BDs have a much higher storage capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs or BDs are required EY NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software e The computer must be connected to AC power during this process e Only one set of recovery discs can be created per computer e Number each disc before inserting it into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc
89. ve the Phillips PM2 0x4 0 screw 1 that secures the webcam microphone module to the display bezel b Release the webcam microphone module 2 as far as the webcam microphone module allows c Disconnect the webcam microphone module cable 3 from the webcam microphone module d Remove the webcam microphone module The webcam microphone module is available using spare part number 603779 001 9 If itis necessary to replace the Bluetooth module a Detach the Bluetooth module 1 from the display bezel The Bluetooth module is attached to the display bezel using double sided tape 74 Chapter 4 Removal and replacement procedures b Disconnect the Bluetooth module cable 2 from the Bluetooth module c Remove the Bluetooth module The Bluetooth module is available using spare part number 537921 001 10 If it is necessary to replace the display panel cable Release the support strip 1 that secures the display panel cable to the display panel Release the display panel cable from the clips 2 and routing channel built into the display bezel c Disconnect the display panel cable 3 from the display panel d Remove the display panel cable The display panel cable is available using spare part numbers 621337 001 for use with computer models equipped with a 3D display assembly and 603777 001 for use with computer models equipped with an FHD or HD display assembly and includes the webcam cable and Bluetooth modu
90. ve the speakers 1 2 Disconnect the speaker cable 1 from the system board Remove the speakers 2 Reverse this procedure to install the speakers Component replacement procedures 69 Subwoofer Description Spare part number Subwoofer includes cable 603800 001 Before removing the subwoofer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 38 and then remove the following components a Hard drive cover see Primary hard drive on page 39 b memory module compartment cover see Memory module on page 43 c Keyboard see Keyboard on page 51 d Top cover see Top cover on page 53 e System board see System board on page 61 Remove the subwoofer 1 Release the wireless antenna cables from the clips built into the subwoofer 1 and the base enclosure 2 2 Remove the three Phillips PM2 5x5 0 broad head screws 3 that secure the subwoofer to the base enclosure 70 Chapter 4 Removal and replacement procedures 3 Remove the subwoofer 4 NOTE When removing the subwoofer make note
91. visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Using Setup Utility 79 Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility 1 Start Setup Utility 2 If the system information is not displayed use the arrow keys to select the Main menu BIOS and other system information is displayed 3 To exit Setup Utility use the arrow keys to select Exit gt Exit Discarding Changes and then press enter 80 Chapter 5 Setup Utility BIOS Downloading a BIOS update A CAUTION To
92. y responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 99 10 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display A WARNING The backlight contains me

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