WARANTY TERMS - Tassoni & Pesenti
Contents
1. to wear and tear g Costs and damage due to transport handling or installation h Abuse misuse improper installation or application i Cost of assembly and disassembly 17 Any person who owns the product during the warranty period is entitled to the warranty WARRANTY VALID ATIO The warranty can only be validated by compiling the WARRANTY FORM VALIDATION released with the sales invoice and send it by fax to No 39 02 9465569 or Email to accounting tplight it TASSONI amp PESENTI SRL will communicate the receipt of the form eand will confirm the activation of the warranty this confirm will be the official document of warranty of 5 or 10 years or others as previously agreed between the parties Have the following information available before compiling the WARRANTY FORM VALIDATION a Name of the purchased product e g MASTER LIGHT BAR MODULA etc b Product code C Date of receipt d Document transport number For after sales assistance please contact TASSONI amp PESENTI SRLto the following telephone number 39 02 9465569 or send via email to info tplight it We produce architectural functional and street lighting standard and custom made Our Vision is to excel in quality delivery time and price Tassoni amp Pesenti S r l associated with Headquarters Tel amp Fax 39 02 9465569 amp Tenuta Marcatutto 1 email info tplight it 20080 Albairate MI Web www tplight it Architectural Regis2. Tassoni amp Pesenti S r l associated with Headquarters Tel amp Fax 39 02 9465569 amp Tenuta Marcatutto 1 email info tplight it i 20080 Albairate MI Web www tplight it Architectural E iahti Registered Office P I amp C F 07703840962 oe i Lig ing Largo Guido Donegani 3 N REA 1976624 w 20121 Milano MI RAEE IT12060000007608 ECOLIGHT 5 YEARS WARRANTY AND EXTENSION TO 10 YEARS 1 TASSONI amp PESENTI SRL guarantees that the his branded products are warranted five 5 years as of the invoice date if used in accordance with their intended purpose The warranty is subject to the use for the intended purpose of the products and the installation in accordance with the user manual of use and maintenance The warranty is issued by TASSONI amp PESENTI SRL exclusively to the customer whose name is stated on the invoice 2 TASSONI amp PESENTI SRL has the right to extend the warranty for a period of 10 ten years from the date of the invoice depending on the context of application and in any case previously agreed between the parties this extension to 10 ten years is divided into a preventive promise of warranty that will turn into a warranty of 10 ten years at the time that there will be the activation of the same guarantee as described below The promise of guarantee will not apply if the purchase does not occur within 6 months from the signing of the promise itself 3 The present document duly completed here b
3. e not to be defective or non conforming together with the costs of management verification and associated transport The customer shall in no case request new products in replacement of the defective ones ERAN TY EXTEN STON TO IOYEARS With regard to the data entered here TASSONI amp PESENTI SRL extends the product warranty to 10 ten years CUSTOM ER PRODUCT PAM ILY INSTALLATION SITE TASSONT amp PESENTISRL TASSONT OG PES ee a PLEGAL RAPRESENTATIVE COMPAN We produce architectural functional and street lighting standard and custom made Our Vision is to excel in quality delivery time and price
4. n is to excel in quality delivery time and price Tassoni amp Pesenti S r l associated with E Headquarters Tel amp Fax 39 02 9465569 amp Tenuta Marcatutto 1 email info tplight it 20080 Albairate MI Web www tplight it Architectural i Registered Office P I amp C F 07703840962 ASIDLHNE as Lig hti ng Largo Guido Donegani 3 N REA 1976624 20121 Milano MI ilano MI RAEE IT12060000007608 ECOLIGHT 11 If any defects covered by this warranty are identified and the conditions described in the previous paragraphs have been met TASSONI amp PESENTI SRL shall decide whether to repair and or replace the product with a better or an equivalent product in terms of energy and lighting performance compatibly with the state of the art LED technology 12 The TASSONI amp PESENTI SRL products have been manufactured using innovative manufacturing processes that guarantee high quality in terms of abrasion and corrosion resistance and colour stability or peeling The products are guaranteed provided that any mechanical or structural faults are due to manufacturing defects 13 This warranty covers the whole product including light remote controls if any 14 If properly activated this warranty is the only product guarantee granted by TASSONI amp PESENTI SRL to the customer stated in the invoice who shall renounce any other implicit and or explicit rights contained in the laws in force and any other warranty pr
5. ovided by TASSONI amp PESENTI SRL 15 The customer shall not claim anything else from TASSONI amp PESENTI SRL in relation to the faulty product AEC ILLUM INAZIONE SRL shall not be charged any expenses that have been incurred to keep the defective product in store nor any other costs and or damages Likewise the customer shall not be entitled to request and or claim any postponement of payments price reduction or termination of the supply agreement 16 The warranty DOES NOT COVER a Product defects caused by unexpected and unforeseeable events e g fortuitous event and or force majeure including electrical discharges and lightning strikes vandalism unrest fires and any other events whereby manufacturing defects cannot be claimed as a cause b Faults caused by surges exceeding the parameters specified in the norm IEC 61000 4 5 2005 and IEC 61547 2009 C The product was tampered with or replaced by personnel that had not been previously authorized in writing by TASSONI amp PESENTI SRL d All the expenses that are incurred to repair the defect For example Removal and installation of the product labour freight of the defective and repaired product rental and or use of lifting devices cage lorry scaffolding daily travelling allowances and travelling expenses if needed e Any damage caused to equipment or property due to product malfunctioning f Periodic inspection maintenance repairs or replacement of parts subject
6. s do not exceed the limits and the product has not been exposed to mechanical loads that are not in conformity with the intended use e No changes or interventions have been carried out without any prior TASSONI amp PESENTI SRL authorization in writing f The defective product must be kept by the customer as is as long as necessary to allow TASSONI amp PESENTI SRL to perform the necessary evaluations aimed at identifying the cause of the failure g The customer submits the purchasing contract or the invoice or the documentation confirming the on line activation of the warranty to TASSONI amp PESENTI SRL h The fault must be accurately reported by the customer in writing or via e mail to TASSONI amp PESENTI SRL giving evidence of the type and extent within 30 thirty days from the date it was first found The customer has duly paid the product in conformity with the terms of payment specified in the sale agreement 9 The luminous flux depreciation is a normal phenomenon during the working life of the LED and is not covered by the warranty The product can be considered defective when 3 and or the 10 or more LED s are off critical failure condition 10 Within the 5 five years period or the 10 ten years period the warranty covers up to max 20 000 or 40 000 working hours corresponding on average to 11 eleven working hours day We produce architectural functional and street lighting standard and custom made Our Visio
7. tered Office P l amp C F 07703840962 ABIOLUCE uan Lig hti ng Largo Guido Donegani 3 N REA 1976624 B 20121 Milano MI RAEE 1T12060000007608 ECOLIGHT FAULT ASSISTANCE PRO CED UQE As soon as the failure has been identified the customer shall inform TASSONI amp PESENTI SRL in writing copy the area dealer giving information on the equipment type the supply details transport document or invoice number and installation site Such notice may be sent to info tplight it or call the telephone number N 39 02 9465569 The guarantee is accepted upon presentation of the certificate regarding the proper installation and commissioning of the electrical system to which the product is connected TASSONI amp PESENTI SRL will then authorize the customer to return the material to be repaired Articles returned without first receiving the TASSONI amp PESENTI SRL authorizations will not be accepted Once the material has been received TASSON amp PESENTI SRL will analyze the failure communicate the cause to the customer and whether the cause is covered by the warranty If the failure is covered by the warranty TASSONI amp PESENTI SRL shall repair it for free if it is not covered by the warranty TASSONI amp PESENTI SRL shall communicate the cost of the repair to the customer and repair the part after receiving the customer s authorization in writing TASSONI amp PESENTI SRL may charge the purchaser for the costs for returned products that ar
8. y the legal representative of the TASSONI amp PESENTI SRL is the promise of extended warranties to 10 ten years in the terms and conditions set forth herein 4 The promise of guarantee will become to all intents the warranty in the terms and conditions set forth herein when the WARRANTY FORM VALIDATION will be returned duly completed 5 The warranty must be activated within 30 thirty days from the invoice date by filling out filling the WARRANTY FORM VALIDATION released with the sales invoice and send it by fax to No 39 02 9465569 or Email to accounting tplight it If the on line activation is not fulfilled the product shall be covered for a minimum warranty period of 2 two years in compliance with the laws in force 6 The equipment warranty covers the repair or replacement of the faulty parts or the parts with manufacturing defects based on our final decision 7 The detected defect must be communicated in writing to TASSONI amp PESENTI SRL to obtain the repair replacement under warranty 8 The warranty only applies provided that a The product has been used in conformity with the specifications b The product has been installed in conformity with the installation instructions included in the supply and by qualified personnel C A qualified technician has submitted the electrical plant conformity and test certificate d The room temperature threshold values Ta and the voltage values Vin including the relevant tolerance
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