User Manual
Contents
1. P Q High Temp Setting P Temp 1 i AN l GTF 3 Low Temp VW 2 y ee 0 60 High Hurri x x ay A0 Description RH gt Low H at a a Pen Highest Temperature where Learn More you still feel comfortable Ay CW Settings are applied during Back To Settings times when no program entries exist lt Figure 7 Program Comfort Window Settings 7 Configure Thermostat Program gt Touch the calendar icon in the icon menu bar at the bottom of the home screen You may need to scroll over to see all of the available icons by using the arrows to the sides of the icons gt A sample program schedule for a typical work week will be loaded by default If you wish to start from a different starting point load a different sample program schedule using the internet controls online or on your smartphone gt Add as many or as few entries into the program as you desire by touching the Add button on the calendar home screen To edit any entry 6 of 24 PCB0001C 01 BHP PDII0614 Mon 12 30 pm refit Jet Cola t Cat a Fic fa j rh i to L i T Times with no entries default to Comfort Window settings 14 Start Time o 08 30 am End Time 105 3 0 pm Sun Mon Tue Weed Thu Fri Sat 0 Mi K Tj j wi go Cancel All Days Weekdays Weekends Figure 8 Configuring Program Schedule2. 2 Turn off Electricity amp Install Wall plate gt ALWAYS turn off electricity to the HVAC system at the breaker box before connecting wiring and before connecting thermostat to the baseplate oul 1st amp 2nd Mounting Screw Locations 1 amp 3 4 a S lea daii EA 3rd Mounting Screw Location Figure 2 Wallplate 3 of 24 PCB0001C 01 BHP PDII0614 gt Using the provided screws and drywall anchors mount the wall plate to the wall gt Adjust the angle of the wall plate utilizing the slack given in each of the holes for each screw Connect thermostat wire to wall plate gt For single compressor single heater installations non Heat Pump wire the thermostat as shown in Figure 3 according to Chart 1 For any other HVAC configuration please refer to the Wiring Guide Section 5 gt If a ground wire has not already been pulled to the thermostat s location first see if there are any unused thermostat wires that you can use for Common C Otherwise it will be necessary to run an 18 GUAGE ONLY wire down the wall and feed it through the hole to the wall plate Chart 1 Wiring Configuration for Single Compressor Single Heater Installations Terminal Connect To Jumper to 1 Function Std Wire Color Jumper to 4 Red Jumper to 3 Red Jumper to 4 Red Compressor Transformer 24VAC Red Compress
3. 15 24V AC Ground 16 Indoor Temp Probe 17 Indoor Temp Probe 19 Indoor Temp Probe Yy Caution While there are some industry wide color coding conventions some thermostat makers do not follow these conventions so it is imperative to record the previous configuration both color and function so the correct wire can be connected to the appropriate location on Comfort Window s wall plate 21 of 24 PCB0001C 01 BHP PDII0614 Chart 4 Optional Wiring for Single Compressor Single Heater Installations Screw Terminal Connect To Function Proprietary Number Wire Color 9 Heat Stage 2 Control N A 10 Compressor Stage 2 N A Control Outside H Temp Humidity Probe TOW 12 Heat Stage 3 Control N A Outside 13 Temp Humidity Probe ean 14 Economizer Damper N A Control Outdoor re Temp Humidity Probe eee 18 Humidifier Output NA Outdoor Be Temp Humidity Probe Bed Note Brown or Black are the most common colors for 24VAC ground however white and blue are also frequently used 2 Regular System 2 Heating Units The second category of wiring configuration schemes follows a single compressor dual heating unit non Heat Pump system with either a shared transformer between the compressor and the first Heating Unit or separate transformers connected to RC1 and RH1 In either case a separate potentially third transformer is needed for RH2 First you will need to choose whether your syste
4. Figure 9 Performing Manual Override 7 of 24 IV Feature Description Comfort Window provides true comfort control saves electricity costs and gives you a convenient and elegant user interface Figure 10 Home Screen Comfort Control Comfort Window builds on the traditional model of a programmable thermostat adding a crucial layer for comfort control With ComfortWindow technology the Comfort Window not only eases the programming difficulties of most programmable thermostats it also provides baseline comfort settings used when there are no program entries set to run Additionally with humidity temperature compensation you won t feel clammy or sweaty when your thermostat is supposedly within the appropriate temperature range but instead Comfort Window will compensate the temperature to accommodate what humidity levels are in your home As such users will feel less variation in comfort when they set their thermostat to any given value Comfort Window does the hard work for you by calculating things like heat enthalpy which take into account the humidity within the air rather than relying solely on a raw temperature reading This will enable you to concentrate on more important things in life rather than being bothered by changing your thermostat every time the humidity levels change within your home PCB0001C 01 BHP PDII0614 To help you visualize how the temperature and humidity levels
5. Persistent Settings Comfort Window includes a backup battery that will maintain the current time if power is lost Also Comfort Window will not lose any settings that you have already programmed into the device in the case of power failure so it should never be necessary to re program any settings once it is initially set up The backup battery has 10 years of battery life Fahrenheit or Celsius Comfort Window has the option to display temperatures in Fahrenheit or Celsius depending on your preference Change this setting by touching the Gear Icon and scrolling to the Temperature Display setting Touch set and make your selection 19 of 24 Temperature Display How would you like the temperature som od i diplayed i F Pi i oe 1 F l Back To Settings Figure 31 Fahrenheit or Celsius Display Reset to Factory Defaults It is possible to reset all of the settings on the Comfort Window back to their factory default states To do this simply touch the settings icon scroll over and select the Reset to Factory Defaults setting and push OK Do not unplug or reset the device during this process Settings Choose which setting to configure Ventilation Settings Humidifier Controls reset to Factory Defaults Reset to Factory Settings Are you sure you want to reset all settings back to their factary default states oa Sr ene Cancel ih Caution Do not
6. Window please refer to Section V Wiring Guide Equipment Controls Comfort Window supports different settings relating to Gas and Electric heaters along with settings for different actions for Heat Pump change over B O signal Gas heaters typically drive the system fan during heating time periods while Electric Heaters or Heat Pumps typically expect the thermostat to control the system fan during heating Comfort Window provides an option to stop driving the system fan during heating time periods to allow the Gas Heater to drive the fan Alternatively Comfort Window can also be set up to drive the system fan during heating time periods for Electric Heaters Yy Caution Please note that it is very important to set up your system properly especially if you have an Electric Heater or if your Gas Heater does not drive the system fan automatically If Comfort Window is not set up to drive the system fan and your system is of this type it is possible that your heater will overheat because no air is moving through it Comfort Window provides a setting to control the change over control signal B O used in Heat Pump systems In certain heat pump systems the B O signal energizes during cooling while other systems expect that the B O signal will energize during heating Comfort Window is compatible with either type of system Simply navigate through the settings icon to the Equipment Controls settings page Select the
7. first select the entry in the calendar and then edit by touching the Edit button In the screen that appears specify the start and end times the high and low temperature settings and which days for which the setting applies Note With the Comfort Window there is no need to ensure that all of the program settings align end to end as is necessary with other programmable thermostats Whenever a program setting expires Comfort Window will automatically revert the temperature and humidity settings back to your personalized ComfortWindow settings If you desire to have the program control the settings at all times without reverting back to the ComfortWindow PCB0001C 01 BHP PDII0614 settings simply create as many or as few settings for each day as you would like and align the settings so that they do align end to end Also note that it is typical to only have 3 4 entries total since each entry can be associated with multiple days This makes it very easy to set up a program schedule from scratch 7 Override gt If you desire to temporarily override the thermostat s temperature setting simply touch the up or down arrow on the home screen In the screen that appears set the temperature to the desired level Specify the duration of the override by adding or decrementing the override time a Comfort Windaw rit 75 i Ham Fan Auto gt Mon 11 30 AM Qutdoor 102 F 75 Cool gt Gee 5 a y T wo
8. in your home correspond to your personalized iz Temperature comfort settings L Comfort Humidity gt Window also Figure 11 ComfortWindow provides a quick way to view your home s current conditions The ComfortWindow technology on the home screen will show the current conditions in graphical format with temperature on the vertical axis and humidity on the horizontal axis As long as the dot is within the window on your home screen you can know that your home is within your personal window of comfort ComfortWindow technology not only provides a quick and easy way to view if your home is within your window of comfort it also provides a way to make sure your thermostat is doing its job to save you money for times when the current condition point should be outside of your ComfortWindow settings ie during a program entry To change your ComfortWindow settings simply touch the ComfortWindow quickview graph or go into the settings and touch Comfort Window Settings Comfort Window Settings Description Highest Temperature where you still feel comfortable 4 Low Hur Learn More Ay CW Settings are applied during Back To Settings times when no program entries exist Figure 12 ComfortWindow Settings 8 of 24 Electricity Savings According to Energy Star as much as half of the energy used in your home goes to heating and cooling With this much ener
9. reversing valve was wired up on your h iris ceble While there are some industry wide This i trolled color coding conventions some thermostat makers do previous thermostat IS IS ConNntrolea USING not follow these conventions so it is imperative to record either B typically blue O typically orange the previous configuration both color and function so fB ired this tvpicall the correct wire can be connected to the appropriate O B or B O Was wirea up IS typically location on Comfort Window s wall plate means that the reversing valve is being energized during heating mode If O was Chart 8 Optional Wiring for Single Heat wired up the reversing valve is being Pump Installations energized during cooling mode If O B or B O Screw was wired up it is important to check your Ea ConnectTo Funcdon e existing thermostat to see if there is a jumper F Cool Heat Stage 2 or a setting which specifies how the reversing Control valve was being energized during cooling or u f Pesan ni i emp Humidity Probe heating This setting must be applied to the 12 Heat Stage 3 Control Comfort Window on the Equipment Control 5 Outside page Temp Humidity Probe Economizer Damper 14 Control 16 Outdoor Temp Humidity Probe 18 Humidifier Output 19 Outdoor Temp Humidity Probe Note Brown or Black are the most common colors for 24VAC ground however white and blue are also frequently used 23 of 24 4 Single Heat Pump w 1 Additio
10. stored on the cloud to be accessed by any internet connected device of your choosing By enabling the Analyze Anywhere feature you agree to our standard terms and conditions Wireless settings are easy to set up and work out of the box Comfort Window supports many different over the air encryption protocols including WEP 128 WPA PSK TKIP and WPA2 PSK AES and Comfort Window automatically determines which encryption method your wireless access point is set up with and automatically encrypts communication using the appropriate protocol Also as an added layer of security above and PCB0001C 01 BHP PDII0614 Wireless LAN Settings Wireless LAN SSID a dit Wireless LAN Password E Edit Pushing Connect enables secure internet ae communication and validates that you agree eanne T to our standard terrns and conditions Back To Settings Device Pairing Account Username email Account Password vj Enable Analyze Anywhere i i r To pair your thermostat with your device Pall frst create an Online Account with the Comfort Window App on your smart phone tablet or computer Back To Settings Figure 18 Wireless Settings and Pairing beyond the wireless encryption all communication sent over the internet is encrypted again using secure private encryption keys Remote Access Center Comfort Window comes with access to our in
11. types that Comfort Window supports e Standard 4 wire Compressor Furnace Fan system e Standard 4 wire Compressor Electric Heat Fan system e Single transformer 2 stage Heat Compressor Furnace Fan system e Single transformer 3 stage Heat Compressor Furnace Fan system e Double transformer 1 for Compressor 1 for Heater standard Compressor Furnace Fan system e Double transformer 1 for Compressor 1 for Heater standard Compressor Furnace Fan system with 2 stage Heat e Double transformer 1 for Compressor 1 for both Heating Units Compressor Furnace Fan system with 2 separate Heating Units e Double transformer 1 for Compressor and first Heating Unit 1 for second Heating Unit Compressor Furnace Fan system with 2 separate Heating Units e Triple transformer 1 for Compressor 1 for first Heating Unit and 1 for second Heating Unit Compressor Furnace Fan system with 2 separate Heating Units e Heat Pump with Single Transformer e Heat Pump with Single Transformer with 2 Stages for the Compressor Cycle either for Heating or Cooling e Heat Pump with Double transformer 1 for Heat Pump and 1 for secondary Heating Unit with 2 separate Heating PCB0001C 01 BHP PDII0614 Units e Heat Pump with Double transformer 1 for Heat Pump and 1 for secondary Heating Unit with 2 separate Heating Units with 2 stages For a complete description of how to wire each type of system supported by Comfort
12. 5 Equipment Controls Page 5 of 24 PCB0001C 01 BHP PDII0614 gt Next set the Date Time and set your Comfort Window Settings To reach the settings page follow the touch diagrams sequence below gt Set Date Time Touch the Settings icon and select the Set Date Time selection and set the date and time appropriately Note that Comfort Window automatically adjusts for Daylight savings time ext set the Date Time and set your Comfort settings Choose which setting to configure Comfort Window Settings Economizer Settings Program Settings l j Wireless LAN Settings Set gt j Device Pairing Pglof3 at Fi ck Tab tor nore settings Equipment Ctls Gas Elec B O Vacation Settings Temperature Display C F Daylight Savings Time Settings Set Date Time Pg 2ofs Mon 11 30 AM Date 08 01 2018 Time 01 01 Figure 6 Set Date Time Page gt Set Your ComfortWindow Settings Set your personalized comfort window settings by pressing the Settings icon on the Home Screen and then pressing the Set Comfort Window Settings button Adjust each setting to your comfort preferences Note The Comfort Settings will be the default settings for the thermostat when there are no program entries scheduled to run Also it is recommended to maintain the Relative Humidity settings between 20 and 55 RH to reduce potential for mold or mildew growth Comfort Window Settings 10
13. Comfort Window Electronic Digital Thermostat Comfort Control System Feature Summary e ComfortWindow Technology e Internet control with compatible WiFi network amp Webpage Smart Phone App e Save on Electricity w Hidden Comfort Regions and Economizer Control e Extra Comfort System Free Cooling Heating w Economizer e Convenient Interface 1 Touch Overrides amp Graphical Program Schedule e Humidifier Control Auto Dehumidification e Built in Ventilation Controls e High Resolution Color Touch screen LCD 18 bit color 320x240 3 5 e Compatible with most HVAC Systems e Remote Indoor Temp Measurement e Outdoor Temp Humidity Sensor amp Display e Armchair Programming Option Table of Contents I Feature Summary Il Introduction Ill Compliance Information IV Quick start Guide V Feature Description VI Wiring Guide Copyright 2014 PCB0001C 01 BHP PDII0914 USER MANUAL amp QUICK START GUIDE eve 290 200 Figure 1 Comfort Window ll Introduction Comfort Window is the next generation in smart thermostat design With innovative energy efficient technology Comfort Window saves in electricity costs and with a full color touch screen LCD Comfort Window presents a modern and elegant look to fit in with any d cor Comfort Window not only controls temperature it also controls humidity With ComfortWindow technology users can see at a glance whether their ho
14. Feature has been enabled on the Comfort Window Pairing page More detailed help information is available online through the Support Help link in the Remote Access Center Firmware Update Failsafe Mode Comfort Window comes with the ability to be upgraded remotely over the air using our firmware update feature It is important to maintain power at the thermostat while performing a remote update If however power is lost during this process Comfort Window comes equipped with a failsafe software mode that keeps the thermostat operational The failsafe mode contains a copy of the software that was originally shipped with the thermostat In this way you can retry the firmware update or simply run the thermostat from the failsafe mode as normal The failsafe software copy is never overwritten so no matter how many times the update is tried the thermostat will always be able to recover 13 of 24 Easy to Use Interface Comfort Window comes standard with a 3 5 color touchscreen LCD With the flexibility of a touchscreen and the convenience of color Comfort Window couples elegance with ingenuity With soft colors that will blend into your home s decor Comfort Window is sure to impress guests It is also a little nicer to look at and it might just brighten your day Along with a sophisticated look and feel Comfort Window s online interface also provides detailed graphs showing historical temperature humidity data that ca
15. Std Terminal Connect To Function Wire Number Color 16 Remote Temp Sense 1 Black 17 Remote Temp Sense 2 Yellow 19 Remote Temp Sense 3 Red Note The remote indoor temperature sensor RITS wires are contained within an insulating Sleeve Take care to connect the red yellow 4 of 24 PCB0001C 01 BHP PDII0614 and black wires coming from the RITS sleeve rather than the red yellow and black wires that may be in the wall already for thermostat control Connecting the red black or yellow thermostat wire to pins 16 17 or 19 can permanently damage the thermostat and or remote temperature sensor Caution Only AFTER connecting thermostat to baseplate should you reconnect electricity to the HVAC system and thermostat 5 Install Thermostat onto Wall plate gt Slide thermostat through the keyed slots on each side of the wall plate mating the pins with the receptors until it rests flush with the wall a J AS 7 y f N R Lz Y U9 i iy 5 f i eae YS Hs S o N VE Figure 4 Thermostat to Wall plate Installation Vv Caution Incorrectly mating the thermostat to th
16. a call for humidification is required In the latter case the humidifier output will drive the extra fan and the system fan output G will remain unaffected Regardless of whether there is a humidifier connected or not the humidifier output will still be energized If this output is not required simply do not connect any wires to it Humidifier Controlsg Humidifier Fan Control Humidifier is connected and uses System Fan controlled by G k d Humidifier is either not connected ol uses an additional fan controlled by Humidifier Output Figure 26 Humidifier Output Controls NOTE For the case of a regular system non heat pump with a gas heater it is important to connect a relay between the humidifier s power source and the humidifier s power input Then connect the energizing coil for this new PCB0001C 01 BHP PDII0614 relay to the system fan output If the gas heater is running the fan only then will the humidifier come on This is because thermostats do not drive the system fan in the case of a gas heater The gas heaters themselves run the system fan And so since the Comfort Window is unaware of when the system fan is running by forcing the power source for the humidifier to only be active when the system fan is running we can assure that the humidifier only runs when there will be adequate air movement to enable the humidifier to work properly Please note that this limitati
17. appropriate option in each of the selections available 17 of 24 Equipment Controls Type of Equipment C Regular system Heat Pump t A BIO energizes during cooling p B O energizes during heating Figure 27 Equipment Control Settings Armchair Programming When you first set up Comfort Window it is convenient to take a few minutes to think through and modify the program schedules for both the winter time and summer time Instead of standing next to the thermostat to go through this process Comfort Window supports Armchair Programming By simply plugging the DC output of the optional Armchair Programming transformer into the DC jack on the back of the thermostat and plugging the three prong plug into an electrical outlet you can sit down and relax while configuring your new thermostat Yy Caution Please note that after armchair programming is complete the thermostat will receive its power from the wall plate and not from the DC jack input Therefore it is imperative to remove the DC jack input prior to installing the thermostat on the wall Do not force the plug between the wall and the thermostat and do not cut a hole in the wall to allow the DC jack input to fit while the thermostat is installed on the wall Remote Indoor Temperature Measurement For a traditional thermostat the thermostat must be located near the center of the home where the indoor temperature is character
18. cant change in energy savings must be difficult or expensive to have installed right Actually with our recommended method for installation there are simply two additional ducts three additional dampers and the outdoor sensor compatible with Comfort Window that must be installed in order to enable this feature Comfort Window does the rest Comfort Window also allows the Economizer feature to use either your system fan controlled by the G output or to use a separately installed fan controlled by the ECD outptut Depending on how the Economizer is installed it is important to direct the operation of the system fan with this setting Economizer Controls Economizer Fan Control i Economizer uses System Fan controlled by G Economizer uses additional fan icontrolled by ECD OK Figure 15 Economizer Controls Extra Comfort For Free Comfort Window not only provides a quick and easy basis for comfort control and significantly lowers your heating cooling costs but it also allows for more comfort than you would be able to get with a traditional thermostat for free On a traditional thermostat in the summer the thermostat s temperature setting is normally the maximum temperature you are willing to tolerate for the price that you are expecting to pay Normally this means that your home s temperature always oscillates around that setting keeping you on the edge of being unco
19. d Vacation Mode Comfort Window provides a one touch way to put your thermostat into Vacation Mode by pressing the Vacation button on the home screen In this mode Comfort Window s high and low temperature settings will be set to the Vacation Mode settings as defined previously Vacation Settings Indoor Vacation settings take effect when Vacation Mode is entered and persist aint Enter Vacation Vacation Mode is exite Mode Naw Back To Settings Figure 22 Predefined Vacation Settings Mon 12 30 pm Figure 23 One Touch Vacation Mode Icon PCB0001C 01 BHP PDII0614 on the Settings page On Vacation Thermostat is currently in vacation mode To return to normal operation click ok Cancel ih Vacation Settings are located under the Settings icon amp take effect during Vacation Mode Figure 24 Vacation Mode Built In Ventilation Controls Comfort Window provides built in controls for automatic ventilation In lieu of adding extra ventilation control equipment Such as a fresh air timer the Comfort Window provides the same level of system fan timing control built in The Ventilation Controls provide options to use either a separate duct controlled by the system fan a fresh air damper system or to share the duct work used by the Economizer feature which itself is either controlled by the system fan or by the ECD output Then by setting the mini
20. e baseplate can potentially cause permanent damage to the thermostat or to the remote temperature sensor Only AFTER thermostat is connected should you re connect electricity to the HVAC system amp thermostat 6 Re Apply Power amp Configure Thermostat gt Reconnect electricity at the breaker box If your system is something other than a Single Compressor Single Gas Heater system or if you have any extra outputs other than those shown in Chart 1 it is critical to first configure the settings for the thermostat the Regular vs Heat Pump mode setting and the Gas Electric Heater setting Touch the settings icon scroll to the second page and configure the Equipment Control settings appropriately Mon 12 30 pm Comfort Window indoor 19 Sass Coo gt Qutdoor 102 F 55 Gaal y Plate gt cU St TP Re gt settings Choose which setting to configure Comfort Window Settings Economizer Settings Program Settings Wireless LAN Settings Device Pairing Pg lof 3 j Tal E ri k Tab tor nore settings Settings Choose which setting to configure Equipment Ctls Gas Elec B G Vacation Settings Temperature Display C F Seq Daylight Savings Time Settings Set Set Date Time Set Pg2of3 ok ClickT j lace KO Regular System C Heat Pump Gas s heater controls fan during heating 5 Electric thermostat controls fan during Figure
21. er is only required to enter a single entry for this Program Schedule am z 8 q 10 11 T fh Times with no entries default to Comfort Window settings Figure 16 Program Schedule User Interface 10 of 24 repeating activity Comfort Window also gives the user the option to set Heating winter time and Cooling Summer time schedules up front so that there is no need to re program the schedules twice per year The program schedules also work when Comfort Window is operating in Auto mode as Comfort Window will simply use both the Heating and Cooling schedules at the same time Edit Program Entry r DSi 30am 30 pm Figure 17 Add Edit Program Entry Finally Comfort Window adds the capability to save multiple program schedules online to be used at various times One example would be for multiple users who wish to have separate program schedules used on the thermostat Another example is someone who may have a schedule that does not follow a weekly pattern such as 2 weeks working followed by 2 weeks off For these cases Comfort Window provides a Save Schedule to Profile control and a Load Schedule Profile control To save the current Program Schedule to a given Profile use the Program Profiles feature online and create a new profile entry by clicking the symbol To load a saved program schedule to the active progra
22. esigned using separate Panels for each type of operation The home screen for your Remote Access Center can be populated with as many or as few panels as you desire This can be accessed using the My Profile Panels link in the menu bar Each panel can also be accessed separately through the menu bar links It is possible to work with more than 1 thermostat using the same profile Simply connect as many thermostats as you need using the Pair feature described above Then all of your registered devices will appear under the Devices link and you can pick which PCB0001C 01 BHP PDII0614 device to work with Each device is defaulted to automatically set the device time based on the zip code that you initially set up so even after a power failure your thermostat s date and time will recover automatically The Remote Access Center also enables a remote firmware update feature through the Devices Edit Check for Firmware Updates link If you enable the latest firmware updates to automatically be downloaded to the device you can rest assured that your thermostat s firmware will always be up to date The History feature within the Remote Access Center is under Devices History can provide unique and interesting insights into your Home s performance regarding its current temperature humidity relative to when the cooling and heating equipment turn on All of this information is made available as long as the Enable Anywhere
23. f there is something wrong with the Heat Pump compressor and the user wants to have heat during the downtime Note that this mode will only run E which is typically connected to the electric heat strips typically used for supplemental heat Since it is very expensive to heat a home using electric heat strips alone it is recommended to only use this mode in an emergency situation Please note that there are no minimum off or on times in Emergency Heat mode 20 of 24 V Wiring Guide 1 Regular System 1 Heating Unit The first category of wiring configuration schemes follows a single compressor single heating unit non Heat Pump system with either a single shared transformer or two separate transformers connected to RC1 and RH1 respectively First you will need to choose whether your system has a separate transformer for the Heating Unit and for the Compressor Optional outputs include Heating Stage 2 Cooling Stage 2 Heating Stage 3 and Economizer Damper Control Refer to the following chartswhile wiring up your system Chart 3 Required Wiring for Single Compressor Single Heater Installations Screw Std Terminal Connect To Function Wire Color Number 1 Jumper to 4 2 Jumper to 3 Fither Jumper to 4 Single Transformer 3 OR Heater Transformer 24V AC Dual Transformer Compressor 4 Transformer Red 24VAC 5 Compressor Control Yellow 6 Fan Control Green 7 Heat Control
24. gy being spent on heating and cooling it is essential to install a thermostat that will think wisely about when to turn on the furnace and AC Comfort Window uses an innovative method with our Economizer feature to bring outdoor air indoors to heat or cool a home whenever it is possible and advantageous to do so This is especially useful in the evenings in the Spring and Fall months where the air outdoors has dropped in temperature quickly while the air inside your home is still hot and stuffy The reason that the outdoor air temperature may quickly fall while the air inside is still hot is that your walls and furniture hold the heat from the middle of the day much longer than the quickly moving air outdoors and this thermal mass continues to radiate off this heat into your living space well into the evening These evening hours are significant in terms of time that we spend awake and active inside of our homes and so it is important that we can condition our homes during this time of day Traditional thermostats will run the compressor during these evening times to try to bring this temperature down using valuable energy that does not need to be used Instead Comfort Window will save that money by simply bringing outdoor air inside In fact there should be no more reason to manually open a window in order to drop the temperature in your home ever again as this process is completely automated Comfort Window not only automates thi
25. istic of the home s temperature With Comfort Window s Remote Indoor Temperature Measurement probe the thermostat itself can be located somewhere that is more convenient for viewing and controlling the temperature The remote indoor temperature probe can PCB0001C 01 BHP PDII0614 then be located where it needs to be to take the appropriate temperature measurement So instead of needing to walk into the hall way to change your temperature setting or to view your current temperature conditions this can be done right in your living room Figure 28 Remote Indoor Temp Sensor Historical Temp amp Humidity Graphs In order to view historical information regarding your home s temperature and humidity Comfort Window provides a full graphical interface for viewing both Indoor and Outdoor temperature and humidity Points taken every 5 minutes provide a unique perspective into how the home s temperature varies with the program settings and the usual cyclical cycles of the AC unit This feature is available through the online Remote Access Center or through the iPhone App Output Controls Comfort Window offers a comprehensive array of output controls including e Compressor e Heater e Emergency Heat e Fan e Change over 18 of 24 e Compressor Stage 2 e Heat Pump Compressor Heater Stage 2 e Heater Stage 2 e Heater Stage 3 Secondary Heating Unit e Free Heat Free Cool Damper Economizer Output e Hu
26. m schedule simply click the Set to Active Program Schedule button below the profile that was previously saved 11 of 24 PCB0001C 01 BHP PDII0614 This page is intentionally left blank Internet Control Smart Phone Computer Comfort Window provides connectivity via a compatible WiFi LAN network to Smart Phone Tablet Applications on the iPhone iPad Apple Android based Google phones and tablets and any internet connected computer or device Internet control and connectivity is available through a web mobile web interface designed with a responsive design to automatically fit your device s width appropriately To pair your smart phone or your tablet with your thermostat simply create an online user account using either your Smart Phone App on your mobile device or by logging onto www yourcomfortwindow com and clicking the My Login link in the upper right hand corner Follow that page and then click the New Account link at the bottom of the page to set up a new account Once you have created your account and verified your email address then enter your username and password into Comfort Window s Device Pairing setup page and push the Pair button By connecting to your Smart Phone Tablet or computer Comfort Window can not only be controlled via the Internet but historical data can also be analyzed anywhere by enabling the Analyze Anywhere feature Your temperature history and run time history will be
27. m has a separate transformer for Heating Unit 1 than for the Compressor Optional outputs include Heating Stage 2 Cooling Stage 2 Heating Stage 3 and Economizer Damper Control Refer to the following charts while wiring up your system Chart 5 Required Wiring for Single Compressor Dual Heater Installations Screw Std Terminal Connect To Function Wire Number Color 1 Jumper to 4 9 Heater 2 Transformer 24VAC Either Jumper to 4 Shared Transformer 3 OR Heater 1 Transformer 24V AC Separate Transformer Compressor 4 Transformer Red 24VAC 5 Compressor Control Yellow 6 Fan Control Green 7 Heat Control White 12 Heater 2 Control Dark Purple 15 24V AC Ground 16 Indoor Temp Probe 17 Indoor Temp Probe 19 Indoor Temp Probe Vv Caution While there are some industry wide color coding conventions some thermostat makers do not follow these conventions so it is imperative to record the previous configuration both color and function so the correct wire can be connected to the appropriate location on Comfort Window s wall plate 22 of 24 PCB0001C 01 BHP PDII0614 Chart 6 Optional Wiring for Single Compressor Single Dual Installations Screw Terminal Connect To Function Proprietary Number Wire Color 9 Heater 1 Stage 2 NA Control 10 Compressor Stage 2 NA Control Outside n Temp Humidity Probe KON Outside 3 Temp Humidity Pr
28. me is within their own personalized window of comfort taking into account humidity Comfort Window can also cool or heat their home even further into their window of comfort for free by utilizing outdoor air to cool or heat the home when it is possible to do so Not only does this create a more comfortable environment it also lowers total compressor run time significantly thus reducing electric bills and lowering the home s total carbon footprint With a comprehensive array of output controls internet control via smart phone apps and outdoor temperature and humidity measurement capability Comfort Window is truly versatile ar COMmrort www yourcomfortwindow com Window info yourcomfortwindow com l of 29 Quickstart Guide 1 Record current wiring colors functions In order to properly connect wires from a pre existing thermostat to Comfort Window s screw term inals it is important to know what color wires were connected to what functions on your existing thermostat If the wiring colors are not easily distinguishable label each wire with its current function gt While there are some industry wide coloring conventions some thermostat makers do not follow these conventions it is also possible that whoever installed any previous wiring may not have followed these conventions Caution It is very important to be careful that the existing wires do not fall down into the hole in the wall
29. mfortable Comfort Window on the other hand will bring your home s temperature deeper into your window of PCB0001C 01 BHP PDII0614 comfort when it can virtually for free By utilizing outdoor air to heat or cool the inside of the home Comfort Window can bring you more comfort without turning on the compressor or the furnace For the minimal cost of running your system fan Comfort Window brings your home s temperature humidity point close to the center of your window of comfort before shutting off the outdoor air feature Program Schedule Comfort Window builds on the classical programmable thermostat design utilizing an easy to use user interface to make the setup experience easy and hassle free While traditional programmable thermostats require the user to program in every temperature setpoint for every section of time of each day of the week Comfort Window is uniquely set up to revert back to the baseline Comfort Window settings whenever a program setting expires and there is no other program setting scheduled to start afterward In this way the user is only required to input as many or as few program settings as he or she desires for times when he or she will be away from the home Additionally each entry can be associated with multiple days of the week further reducing the complexity involved in setting up the program schedule Instead of entering a separate entry for each 8 5 shift on each day of the work week a us
30. midifier Transformer Configurations Comfort Window also offers a number of different configurations for transformer setup Depending on how your HVAC system is designed Comfort Window can work with up to 3 separate transformers with 3 separate ground planes For example if your compressor is powered off of a separate transformer from your furnace or if your heat pump is powered off of a separate transformer from a secondary heating unit Comfort Window works seamlessly to provide the correct energizing signals to all of your equipment Set Date Time Comfort Window contains a self contained real time clock which maintains local calendar time In order to use the program settings it is Mon 11 30 AM 08 01 2018 Time 01 01 AM Save f re Figure 29 Setting Date Time important to set the local time using the set PCB0001C 01 BHP PDII0614 date time feature If the thermostat has been paired with an online user account and communicating over Wifi the date time are set automatically by the server Comfort Window is also capable of automatically adjusting for daylight savings time to keep your program settings in line with the current time This is accessible through the settings by touching the Settings Icon Daylight Savings Automatically adjust for Daylight Savings Time a 1 fa Ae m O Yes _ No Back To Settings Figure 30 Auto Adjust Daylight Savings
31. mum number of minutes per hour to run the ventilation controls Comfort Window will optimize the amount of outdoor air that is allowed into the home It does this by ensuring that any time the system fan runs it is logged in the ventilation control timer Other fresh air timers are unable to do this as they do not know when the system fan is being told to run for other reasons such as for cooling Enable Ventilation Controls Timing Minimum of Fresh Air Damper System small duct run by G r i ae z 3 A Ventilation uses Economizer Back To Settings Figure 25 Ventiliation Controls 15 of 24 Humidifier Controls Comfort Window provides built in controls for a whole house humidifier By watching closely the humidity levels in the home Comfort Window can determine when it is appropriate to turn on and off a whole house humidifier In fact homes with a humidifier installed will see better results with the ComfortWindow technology than those without a humidifier This is because the Comfort Window will be able to keep the current condition point inside of the ComfortWindow region much better during the cold weather months due to low humidity levels during these time periods The humidifier controls provide the option to either connect the humidifier to the system fan or to use an additional fan just for the humidifier itself In the first case the system fan output G will be driven whenever
32. n be very useful and interesting to view These graphs contain historical data of both temperature and humidity data viewed every 5 minutes Modes of Operation Comfort Window supports all of the standard modes of operation including Heating Cooling Auto Emergency Heat and Off In addition Comfort Window supports an independent set of modes for the economizer such as On Off and Auto These extra modes run independently of the standard modes of operation The fan is also operated independently of each of the different modes supporting On and Auto In Heating mode only the heater will be turned on if the temperature reaches the Heating setpoint If the temperature reaches the Cooling setpoint the house is allowed to continue to heat up without turning on the air conditioner For the purposes of overriding the current setpoint temperature only the Heating setpoint is visible to the user Cooling mode is similar to Heating mode with only the air conditioner being allowed to turn on when the temperature reaches the Cooling setpoint Again if the home reaches the Heating setpoint the furnace will not turn on and only the Cooling setpoint is visible to the user for the puposes of setting the temperature PCB0001C 01 BHP PDII0614 Mon 11 30 AM Comfort Windows FEAN DE Figure 20 Override in Cooling Mode In Auto mode Comfort Window actively drives both the Heater and the Air Conditioner depe
33. nal Heater The fourth category of wiring configuration schemes follows a single heat pump system with 1 additional heater in the system By definition a single transformer is shared between the RC1 and RH1 of the heat pump while an additional transformer and transformer connection is required for the additional heater Optional outputs include Cool Heat Stage 2 and Economizer Damper Control Refer to the following charts while wiring up your system Note that E should not be connected to compressor controls as there are not any minimum compressor on times built into the controls for E Typically E is connected to the electric heat strips used for Emergency Heat and for supplemental heat when the Heat Pump is unable to keep up with the heating demands of the current situation Please also note that it is important to record how the reversing valve was wired up on your previous thermostat This is controlled using either B typically blue O typically orange O B or B O If B was wired up this typically means that the reversing valve is being energized during heating mode If O was wired up the reversing valve is being energized during cooling mode If O B or B O was wired up it is important to check your existing thermostat to see if there is a jumper or a setting which specifies how the reversing valve was being energized during cooling or heating This setting must be applied to the Comfort Window on the Equipment Cont
34. nding on the Heating and Cooling setpoints and the current temperature humidity When setting the temperature both the Heating and Cooling setpoints are presented to the user In this way a temperature can be specified for when the heater should turn on and when the air conditioner should be turned on Depending on the proximity of the current temperature to either the Heating Setpoint or the Cooling Setpoint one or the other setpoint will be defaulted and more prominently displayed on the setpoint set screen while both are visible and available for changing Please note that whenever setting the temperature using an override setting the override will only last as long as the duration specified for the override It is possible to set both Heating and Cooling setpoints using the Program Settings of the thermostat Simply select the appropriate type while programming Heating or Cooling Mon 11 30 AM ar Figure 21 Override in Auto Mode 14 of 24 setpoint Both of these types of Program entries are available to be set in one configuration so that it is not necessary to re program the thermostat for each change in the season twice a year Instead you may program the thermostat once with both a summer time program and a winter time program In fact Comfort Window comes with both a typical summer tine program and winter time program pre programmed ready to use out of the box No programming no settings neede
35. obe rn 14 Economizer Damper NA Control 16 Outdoor Temp Humidity Probe 18 Humidifier Output 19 Outdoor Temp Humidity Probe Note Brown or Black are the most common colors for 24VAC ground however white and blue are also frequently used PCB0001C 01 BHP PDII0614 3 Single Heat Pump System The third category of wiring configuration schemes follows a single heat pump system Chart 7 Required Wiring for Single Heat with by definition a single shared transformer Pump Installations connected to RC1 and RH1 Screw l Std Terminal Connect To Function Wire Optional outputs include Cool Heat Stage 2 Number Color Heat Stage 3 and Economizer Damper gt ae Rec Control Refer to the following charts while 3 Jumper to 4 Red wiring up your system Compressor 4 Transformer Red Note that E should not be connected to 24VAC compressor controls as there are not any gt Compressor Control serow at i an Contro minimum compressor on times built into the Boasa teat 7 White controls for E Typically E is connected to the Control electric heat strips used for Emergency Heat 7 Change Over Control and for supplemental heat when the Heat 15 24V AC Ground Pump is unable to keep up with the heating 16 Indoor Temp Probe demands of the current situation 17 Indoor Temp Probe siden 19 Indoor Temp Prob Please also note that it is important to record aaaea aa how the
36. on is not limited to the Comfort Window this is inherent to the conventional gas heater design One technique to use to ensure that the system fan does run for a minimum amount of time is to enable the Ventilation feature using the Fresh Air Damper System option with or without an actual duct run to the outside for a minimum number of minutes per hour This will ensure that the system fan will run regardless of whether the system being used is a gas heater system which in turn ensures that the humidifier will have a chance to run if it needs to run Be sure to consult the humidifier s documentation as well to ensure that these instructions work with your particular humidifier Auto Dehumidification Comfort Window provides built in auto dehumidification This feature runs the air conditioning unit if the humidity level within the house is greater than the high humidity setpoint in the Comfort Window Settings and if the current temperature is greater than the midpoint of the Comfort Window region This feature utilizes the idea that compressors will dehumidify as they run By balancing the need to dehumidify a humid house but also not over cool the home past what is reasonable half way into the user s pre set comfort window settings the Comfort Window keeps you more comfortable than ever before 16 of 24 HVAC System Support Comfort Window supports most standard HVAC systems on the market The following is a list of system
37. or Control Yellow Fan Control Green Heat Control White 24V AC Ground Brown Black Note Brown or Black are the most common colors for 24VAC ground however white and blue are also frequently used Vv Caution While there are some industry wide color coding conventions some thermostat makers do not follow these conventions so it is imperative to record the previous configuration both color and function so the correct wire can be connected to the appropriate location on Comfort Window s wall plate PWR RE 2 RH 2 RH11 REl 5 W Figure 3 Single Compressor Single Heater Wiring 4 Install Remote Indoor Sensor gt First you must install the remote indoor sensor Drill a 3 16 inch hole 5 inches below the thermostat Feed the stripped end of the indoor temperature sensor wire through the hole angling upwards and fish the wires out of the hole in the wall plate Or route the remote indoor sensor to the location in the house you wish to measure temperature Connect sensor wires to wallplate according to Chart 2 and Figure 3 Note If you are unable to fish the indoor sensor wire out of the hole in the wall under the wall plate connect the sensor wires to the wall plate and simply drop the remote sensor into the wall cavity to measure your home s internal temperature Chart 2 Wiring Configuration for Remote Indoor Temperature Sensor Screw
38. rol page 24 of 24 PCB0001C 01 BHP PDII0614 Chart 9 Required Wiring for Single Heat Pump w 1 Additional Heater Installations Screw Std Terminal Connect To Function Wire Color Number 1 Jumper to 4 Red Heater 2 Transformer 24V AC Sa 3 Jumper to 4 Red Compressor 4 Transformer Red 24VAC 5 Compressor Control Yellow 6 Fan Control Green 7 Emergency Heat White Control 8 Change Over Control Blue 12 Heater 2 Control Dark Purple 15 24V AC Ground 16 Indoor Temp Probe 17 Indoor Temp Probe 19 Indoor Temp Probe Vv Caution While there are some industry wide color coding conventions some thermostat makers do not follow these conventions so it is imperative to record the previous configuration both color and function so the correct wire can be connected to the appropriate location on Comfort Window s wall plate Chart 10 Optional Wiring for Single Heat Pump w 1 Additional Heater Installations Screw Terminal Connect To Function Proprietary Number Wire Color 10 Cool Heat Stage 2 NA Control Outside a Temp Humidity Probe TEOR Outside B Temp Humidity Probe a 14 Economizer Damper NA Control 16 Outdoor Temp Humidity Probe 18 Humidifier Output 19 Outdoor Temp Humidity Probe Note Brown or Black are the most common colors for 24VAC ground however white and blue are also frequently used
39. s process but it carefully evaluates the outdoor air before bringing it indoors It is important to measure the humidity of the outdoor air to make sure that only air that doesn t contain too much humidity is allowed indoors This is important because it is potentially dangerous to allow too much moisture into your home If you manually open windows you never really know how PCB0001C 01 BHP PDII0614 much humidity you could be allowing into your home opening yourself up to potential indoor air quality issues letting uncomfortable air inside and even problems due to mold or mildew growth Comfort Window constantly measures the outdoor humidity taking out the guesswork as to when to actually open the windows and computes the enthalpy to be sure that only the air that should be let in is let in Also manually opening windows will only solve the problem when you are able and willing to go and open your windows Comfort Window is constantly thinking about when to bring the outdoor air inside thus significantly reducing your compressor furnace run time With initial estimates a user could expect to see 10 15 savings on the heating cooling portion of his or her electric bill during the Spring and Fall months Economizer System In Operation Economizer System Closed Off losed Damper Figure 14 Economizer Closed Off 9 of 24 In order to implement something that will cause such as signifi
40. ternet portal called the Remote Access Center This internet portal is made available both through our iPhone App which can be downloaded from the Apple App Store and also through our responsively designed website which can be accessed using the My Login link at www yourcomfortwindow com Since responsively designed websites automatically adjust to the width of the device they are loaded onto this website works nicely on mobile devices tablets and computers The Remote Access Center enables you to set or change your program schedule mode override temperature comfort window settings and much more It is easy to perform 12 of 24 Figure 19 Remote Access Center s Responsively Designed Website an override on the thermostat from anywhere in the world or simply to view your current condition point relative to your custom ComfortWindow settings There are many applications where it is very convenient to utilize the Remote Access Center while setting your temperature humidity settings For example if you are on your way out of town and you forgot to put the Comfort Window into Vacation Mode simply log in using your smart phone to put it into Vacation Mode Or if you are simply watching TV it can be very convenient to use your tablet to change the temperature rather than walking over to the thermostat There are countless applications for using this useful feature In general the Remote Access Center website is d
41. unplug or remove power fram thermostat during this process Figure 32 Reset to Factory Default Settings PCB0001C 01 BHP PDII0614 Status Icons In the upper right hand corner of the Home Screen status icons show when the thermostat is actually cooling or heating using a snowflake or a small flame When cooling in stage 2 the snowflake turns into a snowflake with a 2 superscript When heating in stage 2 or 3 the flame turns into 2 or 3 overlapping flames After a system stops cooling or heating at certain times a timer icon will be shown This signifies that the minimum compressor off time has yet to expire Compressors must remain off for a minimum of 5 minutes to ensure that the compressor is not damaged This minimum compressor off time is automatically enforced when the mode is set to Cool or Auto or when in Heat mode while the system is set up as a Heat Pump Please also note that minimum compressor on times are also enforced This means that if the system has been heating or cooling for a short time and the user turns the mode to off the system will remain heating or cooling for at least 3 minutes to maintain a minumum compressor on time This ensures that the compressor is not damaged due to short cycling Emergency Heat Mode For thermostats configured for Heat Pump operation Comfort Window supports a special mode called Emergency Heat Mode This mode is signified by EmH This mode is useful i
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