Product Manual stiletto-z19-zoom-moving-head
Contents
1. Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC This page left intentionally blank Page 22 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC This page left intentionally blank Page 23 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC Enjoy your product Our sincerestthanks for your purc hase The team Blizzard Lighting2. amp 120 ohm 1 4 watt resistor CAUTI ON Do not allow contact between the common and the fix ture s chassis ground Grounding the common can cause a ground loop and your fixture may perform erratically Test cables with an ohm meter to verify correct polarity and to make sure the pins are not grounded or shorted to the shield or each other 3 Pin 5 Pin Huh If you use a controller with a 5 pin DMX output connector you will need to use a 5 pin to 3 pin adapter They are widely available over the internet and from specialty retailers If you d like to build your own the chart below details a proper cable conversion Conductor 3 Pin Female 5 Pin Male Output Input Ground Shield TEN DMX Data Take It To The Next Level Setting Up DMX Control Step 1 Connect the male connector of the DMX cable to the female connector output on the controller Step 2 Connect the female connector of the DMX cable to the first fixture s male connec tor input Note It doesn t matter which fixture address is the first one connected We recommend connecting the fixtures in terms of their proximity to the controller rather than connecting the lowest fixture number first and so on First Fixture in Chain Next Fixture in Chain Step 3 Connect other fixtures in the chain from output to input as above Place a DMX terminator on the output of the final fixture to ensure best communication DMX IN DMX OUT To Next
3. housing or attempt any repairs yourself In the unlikely event your unit may require service please open a support ticket at www blizzardlighting com tickets Page 4 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC 2 MEETTHE STILETIO Z19 ZOOM MOVING HEAD MAI N FEATURES e 19 x 12 8w RGBW LED Zoom Moving Head e Motorized linear zoom system ratio 7 1 Beam aperture 7 50 e Pan 540 Tilt 270 Extreme accurate motors with 16 bit resolution e User selectable 12 21 23 channel DMX modes Pixel controllable sections with 4 in 1 LED coloring via 27ch DMX Flicker free source management suitable for TV applications amp video recording e High efficiency optical system Virtual color wheel e White color tempurature presets 3 pin 5 pin male female input and outputs PowerCon compatible AC power In Out connectors DMX Quick Reference 12 21 27 Channel Modes em m Dmm fe fove Pine Secvon Green srone fe ume Pret secon ratue ne Secion Red hs Yi Secon siue pesona fs Pine Secon 2 wate Pie Secon 2 Green si Secon 3 Re i Secon 2 ue Gs Pir Secon 3 Green Pic Secon 2 te Gr Secon 3 tne i Secon stes Ged Pre Secon 3 write Pi Secon 3 Green hs Em eem Po rese reisen s te m EC free eee GET RT eese E EE dem Page 5 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC Figure 1 The Sti
4. items you select from the menu map on page 11 When a menu function is selected the display will show immediately the first available option for the selected menu function To select a menu item press ENTER Use the UP and DOWN buttons to navigate the menu map and menu options Press the ENTER button to access the menu function currently displayed or to enable a menu option To return to the previous option or menu without changing the value press the MENU button Page 12 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC Control Panel Menu Structure Does not load Default system settings Loads Default system settings TT Sets the DMX address Version Version DMXValue Adjust CH 001 512 DMX 000 255 Code 000 Mic Sens 075 Pan Tilt Zoom Green Blue White P amp T Swap P amp T Swap OFF P amp T Swap Lost DMX Clear Lost DMX Hold o 5 Il o 5 Mode DMX Extended Standard Short Mode Slave Mode Music Mode Auto lt ENTER gt Music Alone Music Master Auto Alone Auto Master Lost DMX Display DelayOff Always Tilt Inv Tilt Inv OFF Tilt Inv Pan Inv Pan Inv Pan Inv Off Page 13 Stiletto Z19 Beam Moving Head Rev B I Displays current version of software Displays Channel and DMX settings established Swaps Pan amp Tilt for programming purposes Swaps Pa
5. 0 to allow more flexibility The Entertainment Services and Technology Association ESTA has since assumed control over the DMX512 standard It has also been approved and recognized for ANSI standard clas sification DMX covers and is an abbreviation for Digital MultipleXed signals It is the most common communications standard used by lighting and related stage equipment DMX provides up to 512 control channels per data link Each of these channels was origi nally intended to control lamp dimmer levels You can think of it as 512 faders on a lighting console connected to 512 light bulbs Each slider s position is sent over the data link as an 8 bit number having a value between 0 and 255 The value 0 corresponds to the light bulb being completely off while 255 corresponds to the light bulb being fully on DMX data is transmitted at 250 000 bits per second using the RS 485 transmission stan dard over two wires As with microphone cables a grounded cable shield is used to prevent interference with other signals There are five pins on a DMX connector a wire for ground cable shield two wires for Primary communication which goes from a DMX source to a DMX receiver and two wires for a Secondary communication which goes from a DMX receiver back to a DMX source Generally the Secondary channel is not used so data flows only from sources to receiv ers Hence most of us are most familiar with DMX 512 as being employer over typical 3
6. Etc if applicable Contact service for more information Chase Speed Check to ensure proper setup of speed adjustment Too Fast Slow Check fuse AC cord and circuit for malfunction Blown Fuse Check AC cord and circuit for damage verify that moving parts are not restricted and that unit s ventilation is not obstructed Slow Movement Verify that 220V 110V switch is in the correct position if applicable Also check that speed channels are set appro priately No Response to Verify that the fixture is in Sound Active mode Audio Adjust Audio Sensitivity If Applicable Fixture Not Make sure all connectors are seated properly and securely Responding Use Only DMX Cables Responding Er Install a Terminator ratically Check all cables for defects Reset fixture s Intermittent Check lamp for properly installation Lamp Relamp lamp may have reached end of life Fixture Moving Verify proper mode of operation Is the fixture in Auto On Its Own mode If your problem isn t listed or if problems persist please open a support ticket at www blizzardlighting com tickets Page 17 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC 5 APPENDIX A Quick Lesson On DMX DMX aka DMX 512 was created in 1986 by the United States Institute for Theatre Technology USITT as a standardized method for connecting lighting consoles to lighting dimmer modules It was revised in 1990 and again in 200
7. Fixture Page 8 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC Fixture Linking Master Slave Mode 1 Connect the male 3 pin connector side of the DMX cable to the output female 3 pin connector of the first fixture 2 Connect the end of the cable coming from the first fixture which will have a female 3 pin connec tor to the input connector of the next fixture con sisting of a male 3 pin connector Then proceed to connect from the output as stated above to the input of the following fixture and so on A quick note Often the setup for Master Slave and Standalone operation requires that the first fixture in the chain be initialized for this purpose via either settings in the control panel or DI P switches Secondarily the fixtures that follow may also re quire a slave setting First Fixture in Chain DMX IN Next Fixture in Chain To Next Fixture DMX IN DMX OUT Check the Operating Adjustments section in this manual for com plete instructions for this type of setup and configuration Mounting amp Rigging This fixture may be mounted in any SAFE position provided there is enough room for ventilation It is important never to obstruct the fan or vents pathway Mount the fixture using a suitable C or O type clamp The clamp should be rated to hold at least 10x the fixture s weight to ensure structural sta bility Do not mount to surfaces with unknown str
8. STILE LA LIGHTING Blizzard Lighting LLC www blizzardlighting com Waukesha WI USA Copyright c 2014 TABLE OF CONTENTS Stiletto Z19 Zoom Moving Head 1 1 Getting Started 3 What s In The Box 3 Getting It Out Of The Box 3 Powering Up 3 Getting A Hold Of Us 3 Safety Instructions Don t Stick Your Hand In The Toaster 4 2 Meet The Stiletto Z19 Zoom Moving Head 5 Features 5 DMX Quick Reference 5 The Stiletto Z19 Pin up Picture 6 3 Setup 7 Fuse Replacement 7 Connecting A Bunch Of Stiletto s 7 Data DMX Cables 7 Cable Connectors 8 3 Pin 5 Pin Huh 8 Take It To The Next Level Setting up DMX Control 8 Fixture Linking Master Slave Mode 9 Mounting Rigging 9 Mounting Points 10 Clamp Mounting 11 Securing the fixture 11 4 Operating Adjustments 12 The Control Panel 12 Control Panel Menu Structure 13 Advanced Settings 13 View Fixture Info Hours Version 13 Display On Off 13 Manual Adjustments 13 DMX Auto amp Sound Active Modes 13 Invert the Pan and Tilt 13 Manual Settings 14 System Reset 14 Luminous Intensity Ratings 15 Photometric Chart 16 Troubleshooting 17 5 Appendix 18 A Quick DMX Lesson 18 Keeping Your Stiletto Z19 As Good As New 19 Returns Gasp 19 Shipping Issues 19 Tech Specs 20 Page 2 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC L GEITING STARTED What s In The Box e 1 x Stiletto Z19 Zoom Moving Head e An Ever So Handy Power Cord A
9. Sweet Safety Cable amp set of Mounting Brackets This Lovely User Manual Getting It Out Of The Box Congratulations on your purchase of the amazing Stiletto Z19 Zoom LED moving head With a name like Stiletto Z19 Zoom its gotta razor cool Now that you ve got your Stiletto Z19 Zoom or hopefully Stiletto s you should carefully unpack the box and check the contents to ensure that all parts are present and in good condition If anything looks as if it has been damaged in transit notify the shipper immediately and keep the packing material for inspection Again please save the carton and all packing materials If a fixture must be returned to the factory it is important that the fixture be returned in the original factory box and packing Powering Up All fixtures must be powered directly off a switched circuit and cannot be run off a rheostat variable resistor or dimmer circuit even if the rheostat or dimmer channel is used solely for a 0 to 100 switch AC Voltage Switch Not all fixtures have a voltage select switch so please verify that the fixture you receive is suitable for your local power supply See the label on the fixture or refer to the fixture s specifications chart for more information A fixture s listed current rating is its average current draw under normal conditions Check the fixture or device carefully to make sure that if a voltage selection switch exists that it is set to the correct line voltage you wi
10. abling To link fixtures together you ll need data cables You should use data grade cables that can carry a high quality signal and are less prone to electromagnetic interference For instance Belden 9841 meets the specifications for EIA RS 485 applications Standard microphone cables will probably be OK but note that they cannot transmit DMX data as reliably over long distanc es In any event the cable should have the following characteristics 2 conductor twisted pair plus a shield Maximum capacitance between conductors 30 pF ft Maximum capacitance between conductor amp shield 55 pF ft Maximum resistance of 20 ohms 1000 ft Nominal impedance 100 140 ohms Page 7 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC Cable Connectors Cables must have a male XLR connector on one end and a female XLR connector on the other end Duh A Word on Termination DMX is a resilient communication protocol however errors still occasionally occur Termination reduces signal errors and therefore best practices include use of a terminator in all circumstances If you are experiencing problems with erratic fixture behavior especially over long signal cable runs a terminator may help improve performance To build your own DMX Terminator Obtain a 120 ohm 1 4 watt resistor and wire it between pins 2 amp 3 of the O last fixture They are also readily O available from specialty retailers j 3
11. acro 19 175 lt gt 183 Macro 20 184 lt gt 192 Macro 21 193 lt gt 201 Macro 22 202 lt gt 210 Macro 23 211 lt gt 219 Macro 24 220 lt gt 228 Macro 25 229 lt gt 237 Macro 26 238 lt gt 246 Macro 27 247 lt gt 255 Mixing Macro 21 000 lt gt 124 No Function 125 lt gt 149 Reset 150 lt gt 255 No Function Luminous I ntensity Luminous Intensity gt pem Zoomed Wide Zoomed Narrow PLEASE SEE PAGE 16 FOR FULL 1M 5M PHOTOMETRIC DISPLAY Page 15 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC Photometric Data 7 Beam Angle LUX White 7 Beam Angle 51 300 1m 23 500 2m 11 000 3m 6 600 4m 4 600 5m Photometric Data 50 Beam Angle LUX White 5m 7 500 1m 1 700 2m 900 3m 500 Am 400 5m Page 16 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC Troubleshooting Fixture Auto Check the fan in the fixture If it is stopped or moving Shut Off slower than normal the unit may have shut itself off due to high heat This is to protect the fixture from overheating Clear the fan of obstructions or return the unit for service Zoom is Dim Check optical system and clean excess dust grime Also ensure that the 220V 110V switch is in the correct position if applicable No Light Output Check to ensure fixture is operating under correct mode IE sound active auto DMX
12. andom Color Strobe lt gt 255 Open fe fo00 5 255 Rea Global SSCS zo EE s foo 5 255 ete ciobat SCS o poes wmecoa O ooo p 000 5255 Pixel sectioned O o s fo o00 gt 256 pesectioni cren fo m 000 5 255 Pixel Section eiwe SSCS fio a2 000 5 255 Pixel Section white fi fs 000 gt 255 Pinel Section 2 Red SSCS fia fia KEE EE fia fis 000 gt 255 Pixel Section we SSCS fia fe 000 gt 255 Pixel Section 2 white O O fis f poes Pixel sections Red SSCS fis iu 000 gt 255 Pixel Sections Green ir fo 000 5 255 Pinel Sections ele SOS ie 20 000 gt 255 Pixel Section 3 white oo Page 14 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC DMX Channel Values In Depth Continued Short Standard Extended Channel What it does Mode Mode Mode Value 000 lt gt 003 No Function 004 lt gt 012 Macro 1 013 lt gt 021 Macro 2 022 lt gt 030 Macro 3 031 lt gt 039 Macro 4 040 lt gt 048 Macro 5 049 lt gt 057 Macro 6 058 lt gt 066 Macro 7 067 lt gt 075 Macro 8 076 lt gt 084 Macro 9 085 lt gt 093 Macro 10 094 lt gt 102 Macro 11 103 lt gt 111 Macro 12 112 lt gt 120 Macro 13 121 lt gt 129 Macro 14 130 lt gt 138 Macro 15 139 lt gt 147 Macro 16 148 lt gt 156 Macro 17 157 lt gt 165 Macro 18 166 lt gt 174 M
13. ength and ensure properly rated rigging is used when mounting fixtures overhead Adjust the angle of the fixture by loosening both knobs and tilting the fixture After finding the desired position retighten both knobs When selecting installation location take into consideration lamp replacement access if applicable and routine maintenance Safety cables MUST ALWAYS be used Never mount in places where the fixture will be exposed to rain high humidity extreme temperature changes or restricted ventilation Page 9 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC Mounting Points Overhead mounting requires extensive experience which includes calculating working load limits knowledge of the installation material being used and periodic safety inspection of all installation material and the fixture If you lack these qualifications do not attempt the installation yourself Improper installation can result in bodily injury Caution Please be aware you should have a qualified electrician performing all of your electrical connection needs Better safe than sorry Be sure to complete all rigging and installation procedures before connecting the main power cord to the appropriate wall outlet Page 10 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC Clamp Mounting This fixture provides a mounting bracket assembly that secures the bottom of the base the Omega B
14. letto Z19 Zoom Pin Up Picture 4 in 1 RGBW LEDs Head Arm LCD Readout Carry Handle Menu Buttons Figure 2 The Rear Connections DMX 3 pin In DMX 5 pin In Power Switch Power In DMX 5 pin Out Fuse Cover Power Out DMX 3 pin Out Page 6 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC 3 SETUP Before replacing a fuse disconnect power cord ALWAYS replace with the same type and rating of fuse Fuse Replacement With a flat head screwdriver wedge the fuse holder out of its housing Remove the damaged fuse from its holder and replace with exact same type fuse Insert the fuse holder back in its place and reconnect power Connecting A Bunch of Stiletto Z19 Fixtures You will need a serial data link to run light shows using a DMX 512 controller or to run shows on two or more fixtures set to sync in mas ter slave operating mode The combined number of channels required by all the fixtures on a serial data link determines the number of fix tures the data link can support Fixtures on a serial data link must be daisy chained in one single line Also connecting more than 32 fixtures on one serial data link without the use of a DMX optically isolated splitter may result in deterioration of the digital DMX signal The maximum recommended cable run distance is 500 meters 1640 ft The maximum recommended number of fixtures on a serial data link is 32 fixtures Data DMX C
15. ll use Warning Verify that the voltage select switch on your unit matches the line voltage applied Damage to your fixture may result if the line voltage applied does not match the voltage indicated on the voltage selector switch All fixtures must be connected to circuits with a suitable Ground Earthing Getting A Hold Of Us If something is wrong please just visit our website at www blizzardlighting com and open a support ticket We ll be happy to help honest Blizzard Lighting N16 W23390 Stoneridge Dr Ste E Waukesha WI 53188 USA www blizzardlighting com 414 395 8365 Disclaimer The information and specifications contained in this document are subject to change without notice Blizzard Lighting assumes no responsibility or liability for any errors or omissions that may appear in this user manual Blizzard Lighting reserves the right to update the existing document or to create a new document to correct any errors or omissions at any time You can download the latest version of this document from www blizzardlighting com Page 3 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC SAFETY INSTRUCTIONS Please read these instructions carefully They include important information about the installation usage and maintenance of this product Please keep this User Guide for future use If you sell the unit to someone else be sure that they also receive this User Guide ALWAYS make sure that
16. n amp Tilt for programming purposes Sets fixture to clear last DMX program if DMX con nection is lost Sets fixture to hold last DMX program if DMX con nection is lost LCD display will turn off after 10 seconds LCD display will stay on indefinitely 23 Channel Mode 21 Channel Mode 12 Channel Mode Puts fixture into Slave Mode Sets fixture in single music operation mode Sets fixture as master music operation to be used with slave units Sets fixture in single auto operation mode Sets fixture as master auto operation to be used with slave units c 2014 Blizzard Lighting LLC Control Panel Menu Structure Continued Pan Pan Manual setting for Pan 000 255 Tilt Tilt Manual setting for Tilt 000 255 Zoom Zoom Manual setting for Zoom 000 255 Red Manual setting for Global Red LEDs 000 255 Green Green Manual setting for Global Green LEDs 000 255 Blue Blue Manual setting for Global Blue LEDs 000 255 White White Manual setting for Global White LEDS 000 255 Reset lt Enter gt Select to not Reset fixture settings No e ed Yes DMX Channel Values I n Depth n p e exsmst 549 p ee 5 meFme s w s mewe 270 fh mez meme CSCS ho fs wo s mawrwseed s fh s w 5 zom O ooo fa p w ss pmme O oooO Strobe 004 No Strobe 009 Open lt gt 229 Slow lt gt Fast lt gt 249 R
17. or replace the fixture Please remember that any shipping damage which occurs in transit to us is the customer s responsibil ity so pack it well Shipping Issues Damage incurred in shipping is the responsibility of the shipper and must be reported to the carrier immediately upon receipt of the items Claims must be made within seven 7 days of receipt Page 19 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC Tech Specs Width Operating Voltage 110 240VAC 50 60Hz autoranging Power Consumption 300w 1 05a pf 97 Light Source LED 19 x 12 8w 4 in 1 RGBW LEDs Motorized Zoom 7 50 Movement Range 540 degrees 270 degrees Thermal Max Operating Temp 104 degrees F 40 degrees C ambient Control Other I nformation All barcode tattoos ring up as ranch dressing Every single one of them 2 year limited warranty does not cover malfunction caused Warranty by damage to LED s DISCLAI MER The power connector fitted to the fixture and fixture cord are designed for compatibility with products manufactured by Neutrik AG Neutrik USA and their related entities how ever they are not manufactured by affiliated with or endorsed by Neutrik AG Neutrik USA or any related entity Neutrik and powerCON are registered trademarks of Neutrik AG Page 20 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC This page left intentionally blank Page 21 Stiletto
18. pin mic cables although this does not conform to the defined standard DMX is connected using a daisy chain configuration where the source connects to the input of the first device the output of the first device connects to the input of the next device and so on The standard allows for up to 32 devices on a single DMX link Each receiving device typically has a means for setting the starting channel number that it will respond to For example if two 6 channel fixtures are used the first fixture might be set to start at channel 1 so it would respond to DMX channels 1 through 6 and the next fixture would be set to start at channel 7 so it would respond to channels 7 through 12 The greatest strength of the DMX communications protocol is that it is very simple and robust It involves transmitting a reset condition indicating the start of a new packet a start code and up to 512 bytes of data Data packets are transmitted continuously As Soon as one packet is finished another can begin with no delay if desired usually another follows within 1 ms If nothing is changing i e no lamp levels change the same data will be sent out over and over again This is a great feature of DMX if for some reason the data is not interpreted the first time around it will be re sent shortly Not all 512 channels need to be output per packet and in fact it is very uncommon to find all 512 used The fewer channels are used the higher the refresh
19. rackets and the safety cable rigging point together When mounting this fixture to truss be sure to secure an appropriately rated clamp to the omega bracket using an M10 screw fitted through the center hole of the omega bracket Omega Bracket Ya Turn Quick Lock Fasteners Securing the Fixture Regardless of the rigging option you choose for your fixtures always be sure to secure your fixture with a safety cable Be sure to only use the designated rigging point found on the underside of the base assembly for the safety cable Never secure a safety cable to a carrying handle Page 11 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC 4 OPERATING ADJ USIMENTS The Control Panel All the goodies and different modes possible with the Stiletto Z19 Zoom are accessed by using the control panel on the front of the fix ture There are 4 control buttons below the LCD display which allow you to navigate through the various control panel menus LCD DISPLAY MENU UP DOWN ENTER MENU Used to access the menu or to return to a previous menu option UP Scrolls through menu options in ascending order DOWN Scrolls through menu options in descending order ENTER Used to select and store the current menu or option within a menu Access control panel functions using the four panel buttons located directly underneath the LCD Display The Control Panel LCD Display shows the menu
20. rate It is possible to get DMX refreshes at around 1000 times per second if only 24 channels are being trans mitted If all 512 channels are being transmitted the refresh rate is around 44 times per second In summary since its design and evolution in the 1980 s DMX has become the standard for lighting control It is flexible robust and scalable and its ability to control everything from dimmer packs to moving lights to foggers to lasers makes it an indispensable tool for any lighting designer or lighting performer Page 18 Stiletto Z19 Beam Moving Head Rev B c 2014 Blizzard Lighting LLC Keeping Your Stiletto Z19 As Good As New The fixture you ve received is a rugged tough piece of pro lighting equip ment and as long as you take care of it it will take care of you That said like anything you ll need to take care of it if you want it to operate as designed You should absolutely keep the fixture clean especially if you are using it in an environment with a lot of dust fog haze wild animals wild teenagers or spilled drinks Cleaning the optics routinely with a suitable glass cleaner will greatly improve the quality of light output Keeping the fans free of dust and debris will keep the fixture running cool and prevent damage from overheating In transit keep the fixtures in cases You wouldn t throw a prized guitar drumset or other piece of expensive gear into a gear trailer without a case and similarly you
21. shouldn t even think about doing it with your shiny new light fixtures Common sense and taking care of your fixtures will be the single biggest thing you can do to keep them running at peak performance and let you worry about designing a great light show putting on a great concert or maximizing your cli ent s satisfaction and wow factor That s what it s all about after all Returns Gasp We ve taken a lot of precautions to make sure you never even have to worry about sending a defective unit back or sending a unit in for service But like any complex piece of equipment designed and built by humans once in a while something doesn t go as planned If you find yourself with a fixture that isn t behaving like a good little fixture should you ll need to obtain a Return Authori zation RA Don t worry this is easy Just go to our website and open a support ticket at www blizzardlighting com tickets and we ll issue you an RA Then you ll need to send the unit to us using a trackable pre paid freight method We suggest using USPS Priority or UPS Make sure you carefully pack the fixture for transit and whenever possible use the original box amp packing for shipping When returning your fixture for service be sure to include the following 1 Your contact information Name Address Phone Number Email address 2 The RA issued to you 3 A brief description of the problem symptoms We will at our discretion repair
22. you are connecting to the proper voltage and that the line voltage you are connecting to is not higher than that stated on the de cal or rear panel of the fixture This product is intended for indoor use only To prevent risk of fire or shock do not expose fixture to rain or moisture Make sure there are no flammable materials close to the unit while operating The unit must be installed in a location with adequate ventilation at least 20in 50cm from adjacent surfaces Be sure that no ventilation slots are blocked ALWAYS disconnect from the power source before servicing or replacing fuse and be sure to replace with same fuse size and type ALWAYS secure fixture using a safety chain NEVER carry the fixture by its head Use its carrying handles DO NOT operate at ambient temperatures higher than 104 F 40 C n the event of a serious operating problem stop using the unit immediately NEVER try to repair the unit by yourself Repairs carried out by unskilled people can lead to damage or malfunction Please contact the nearest authorized tech nical assistance center Always use the same type spare parts NEVER connect the device to a dimmer pack Make sure the power cord is never crimped or damaged Never disconnect the power cord by pulling or tugging on the cord Avoid direct eye exposure to the light source while it is on Caution There are no user serviceable parts inside the unit Do not open the
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