USER MANUAL Mobeye Smoke Detector CM2400 Mobeye Heat
Contents
1. Blinking green 3 seconds on 1 second off Module establishes network connection to get to program mode Wait until the network connection is established before programming 2 flashes red every 3 seconds No GSM connection Try the SIM card in any mobile telephone replace SIM card using other telecom provider try the module at another location 3 flashes red every 3 seconds No valid SIM card or wrong PIN Try the SIM card in any mobile telephone remove PIN code check credit replace SIM card Blinking 3 times green Successful programming action No action required Blinking 5 times red Faulty programming action Check SMS command 4 red flashes every 3 seconds Low batteries Replace both batteries Technical specifications GSM Quad band EGSM 850 900 1800 1900 MHz Batteries 2 CR123 lithium Battery life in normal mode 1 year Ext power connection 12 VDC 2 VDC min 500 mA optional Power consumption low power 50 LA stand by ca 500 mA Power consumption 12V 50 mA stand by max ca 500 mA Ambient temperature 10 C until 50 C This manual is published by Mobeye All rights the translation included are reserved Any reproduction either photocopy microfilm or saved in an automated data dictionary only after written approval of the Publisher Reprinting even in summary is prohibited This user m2. rmobeuc USER MANUAL Mobeye Smoke Detector CM2400 Mobeye Heat Detector 2400 SW version 4 n Attention Very important This user manual contains important guidelines for the installation and usage of the Mobeye device as described in this manual Please read these thoroughly before you start using the Mobeye device In case of damage caused by disregarding the guidelines the warranty becomes void The user must regularly check the proper functioning of the device The manufacturer cannot be held liable for any damage or loss caused by any incorrect use or incorrect functioning of the Mobeye device Safety guidelines The permitted ambient temperature during operation may not be exceeded not lower than 10 C and not higher than 50 C The device is intended for use in dry and clean places Protect the device from moisture heat and water splashing Not intended for external use The guidelines for the battery usage must be regarded Do not expose the device to strong vibrations Do not let it fall from height Do not use in an environment where any inflammable gases vapors or dust are present or could be present Repair of the device may only be carried out by people trained for Mobeye repair f the device must be repaired only original replacement components may be used The use of different parts may lead to damage of the Mobeye device Use in accordance with the regulations The purpose
3. is a battery operated GSM module used to send out an alarm after the input is triggered by the El Electronics heat detector EI603TYC In this manual the products are referred to as CM2400 H The Mobeye CM2400 H has following behaviour n case the input of the alarm module is activated by the El Electronics detector the Mobeye CM2400 H sends an alarm SMS text message and calls to the phone numbers as programmed by the user n case the batteries need to be replaced the Mobeye CM2400 H sends a battery low SMS text message to the administrator Please refer to the manual of the El Electronics detector for the description of the behaviour of the smoke or heat detector The Mobeye CM2400 H has many options to influence the behaviour which are described in chapter 5 For additional alarm and monitoring functions the Mobeye CM2400 H can be connected to the Mobeye Internet Portal which is explained in chapter 7 2 GETTING STARTED To get started with the Mobeye CM2400 H at least the following steps need to be taken in following order Place a SIM card with PIN code 0000 or without PIN code Place the batteries Enter the program mode Program at least one telephone number Mount the GSM module housing to the ceiling Fix the cover to the GSM module housing Connect the El Electronics detector and close the cover Perform a test poU ect These steps are further explained in this chapter After these steps the module will
4. of this device in accordance with the regulations is sending SMS text messages and making telephone calls after an alarm situation Other uses are not permitted and may invalidate the warranty Battery recycling CR123 batteries as used in the Mobeye CM2400 H are classified as non hazardous waste and can be recycled Please take empty batteries to a nearest collection point CONTENT 1 2 m General description Getting started Insert a SIM card Insert the batteries Enter the program mode Program at least one telephone number Mount the GSM module housing to the ceiling Fix the cover to the GSM module housing Connect the El detector and close the cover Perform a test Several detectors in a wireless network Use of external power supply Configuration Program mode The security code Programming the settings by SMS List of SMS commands for configuration Possible settings Phone numbers Identification text Alarm texts SMS on off Call on off Test message System reset Mobeye Internet Portal Request list of the settings and status Technical messages and status feedback CO CO OQ ONNNN OO BPWWWWNNNDND o n no 1 GENERAL DESCRIPTION This manual is applicable for the Mobeye CM2400 and the Mobeye CM2400H The CM2400 is a battery operated GSM module used to send out an alarm after the input is triggered by the El Electronics smoke detector EI605TYC The CM2400H
5. the GSM module switches off and only establishes network connection in case it needs to send out an alarm test message or low battery alert Connect the external power adapter or any other regulated 12VDC fo 10 power supply to the power input of the connector press on the 0 j green pins for connecting the wires V black lead with white stripe to Ground black lead to oooolL 2 2 oJ 5 CONFIGURATION To program the Mobeye CM2400 H the GSM module must have network connection In case only batteries are used first switch the unit to the program mode Next send SMS commands for the configuration All settings are stored and will be kept in the unit even in case the power supplies are removed 5 1 PROGRAM MODE Directly after inserting the batteries the Mobeye CM2400 H switches to the program mode First the GSM module establishes network connection During this time the LED flashes 2 sec on 1 sec off Normally this takes 10 30 seconds Once the connection is established the status LED starts flashing 1 sec on 1 sec off or stays on continuously in case the first telephone number has been configured In program mode the device is ready to receive SMS commands If no correct command is received for 3 minutes the GSM module switches off in order to save the batteries The unit returns to the low power operational mode The Mobeye
6. CM2400 H returns to the program mode by pressing the red button for 5 seconds until the LED starts flashing or stays on continuously If the unit is connected to an external power supply the CM2400 H has network connection all the time and the unit is in program mode all the time 5 2 THE SECURITY CODE For configuration activities the security code of the Mobeye CM2400 H must be used The initial security code is 1111 You can change the security code to your own code See section 4 4 5 3 PROGRAMMING THE SETTINGS BY SMS To program the settings by SMS text message 1 Be sure the CM2400 H is in program mode please refer to 5 1 2 Send an SMS message with the security code and the command 3 The green LED blinks 3 times to indicate the successful configuration In case of an incorrect command the red LED flashes 5 times SMS messages should have the following content CODE COMMAND OPTION Do not forget the space character between security code and command The commands are case insensitive Several commands may be combined in one SMS message with a maximum of 160 characters by placing a between the commands CODE COMMAND OPTIONZCOMMAND OPTIONZCOMMAND OPTION See section 5 4 for a full list of SMS commands 5 4 LIST OF SMS COMMANDS FOR CONFIGURATION The setting options for the CM2400 H The commands are case insensitive Setting SMS Command Opti
7. anual meets the technical requirements at the moment of printing Changes in technology and equipment are reserved Copyright 2015 by Mobeye version CM2400EN151020 Declaration of Conformity Herewith we Mobeye declare that the products Mobeye 21 telemetry module And the derived products CM2000 CM2100 CM2200 CM2300 CM2300 FS CM2400 CM2500 CM2600 CML2055 CML2255 CML2275 CML2275 are in compliance with the essential requirements of the following European standards EU Directives Directive 73 23 EEC low voltage directive Directive IEC EN 50130 Electromagnetic compatibility Directive 1995 5 EC R amp TTE Radio amp Telecommunications Terminal Equipment The conformity with the essential requirements of 1995 5 EC has been verified against ETSI EN 301 489 1 V1 5 1 ETSI EN 301 489 7 V1 2 1 ETSI EN 301 511 V9 0 2 CENELEC EN 60950 2001 Mobeye Poeldonkweg 5 5216 JX s Hertogenbosch The Netherlands Name Jack van de Vijver Position General Manager Signature Date 04 june 3615 15
8. arts flashing or stays on continuously As long as the unit is in the program mode the status green LED is on or flashing 1 sec on 1 sec off if the module has no configuration During the first 3 minutes the GSM module remains active ready to receive SMS commands After 3 minutes a time out occurs and the GSM module switches off in order to save the batteries The unit returns to the low power operational mode 2 4 PROGRAM AT LEAST ONE TELEPHONE NUMBER The Mobeye CM2400 H is able to send messages up to 5 telephone numbers The first telephone number TEL1 belongs to the administrator Technical messages such as battery low are sent to the administrator only Without the administrators phone number the Mobeye CM2400 H cannot function When the CM2400 H is in initial factory status and the batteries are inserted so the LED is flashing the administrators number is programmed by calling the telephone number of the Mobeye CM2400 H using the administrators phone The unit will recognize this number and store it as administrator TEL 1 The administrator will receive a confirmation SMS text message including the security code This code is needed to program the other settings in the unit NB For this way of programming the number recognition in the administrator s phone must be on To program or change the administrators number by SMS command please refer to 5 2 2 5 MOUNT THE GSM MODULE HOUSING TO THE CEILING Mount the h
9. be operational NB in case several El detectors form a network communicating by RF at first the TF modules need to be placed and the detectors need to be enrolled Please refer to chapter 3 2 1 INSERT A SIM CARD Insert a SIM card into the module Push the black cover outward slightly to open the holder Before installing the SIM card should have PIN code 0000 or PIN code removed A PIN code can be changed or removed by putting the SIM card in to any mobile phone and entering the security menu NB Make sure the SIM card is inserted before the batteries are inserted In case of a SIM card change please first remove the batteries and remove any other external power supply 2 2 INSERT THE BATTERIES Insert the two batteries CR123 in the module Use the indication for the correct placement The green LED will flash to indicate that the module is not configured at least one telephone number should be programmed 2 3 ENTER THE PROGRAM MODE Directly after inserting the batteries the Mobeye CM2400 H switches to the program mode First the GSM module establishes network connection During this time the LED flashes 2 sec on 1 sec off Within 10 30 seconds the connection is established and the status LED starts flashing 1 sec on 1 sec off or stays on continuously in case the first telephone number has been configured The Mobeye CM2400 H returns to the program mode by pressing the red button for 5 seconds until the LED st
10. irst an SMS text message is sent to all programmed alarm numbers followed by a phone call When you pick up the phone you will hear beeps It is possible to confirm the phone call by answering the phone and pressing any key The other alarm numbers will not be called afterwards By switching off the SMS function the system will only call This prevents the other numbers being notified by SMS 3 SEVERAL DETECTORS IN A WIRELESS NETWORK Although the Mobeye CM2400 H can run as stand alone unit it is also possible to form a wireless network with several El detectors For this purpose each El Electronics detectors needs to be equipped with an RF module This module can be integrated in the El Electronics detector Before the detectors are operational the detectors need to enrolled in order to know each other The placement of the RF modules in the El Electronics detectors and the enrolment need to be done before all other steps in chapter 1 Please refer to the El Electronics manuals for the steps to follow 4 USE OF EXTERNAL POWER SUPPLY Although the Mobeye CM2400 H is designed to run on batteries it is possible to use an external power supply In this mode the module is always in connection with the GSM network and therefore always in program mode In case the power fails the batteries take over the functioning and the administrator is informed by an SMS text message The module continues operating albeit in the low power mode This means
11. once connected to the internet portal test messages keep alive will be sent regardless the armed or disarmed state The portal will check the receipt of test messages keep alive when the message was not received on time it sends an exception message Please contact Mobeye for more information 8 REQUEST LIST OF THE SETTINGS AND STATUS The programmed settings and status of the GSM detector can be retrieved by SMS message Before sending the request make sure the unit is in the program mode please refer to 5 1 STATUS REQUEST The status of the Mobeye CM2400 H can be requested by sending an SMS with the content SMS command status request STATUS example 1111 STATUS Upon sending this request the Mobeye CM2400 H returns the status to the originator of the request The status message includes the ARMED NOT CONFIGURED status of the Mobeye CM2400 H the status of the inputs power and batteries LIST OF GENERAL SETTINGS The general settings of the Mobeye CM2400 H can be requested by sending an SMS with the content SMS command list general settings SET example 1111 SET LIST OF PHONE NUMBERS The list of telephone numbers can be requested by sending an SMS message with the content SMS command list of phone numbers CALL example 1111 CALL 9 TECHNICAL MESSAGES AND STATUS FEEDBACK Technical messages In the event of technical issues the administrator receives an SMS message Possible technical me
12. ons Default value Change security code INSTCODE 0000 9999 1111 Set telephone number for alarm TEL1 Empty messages en TELS Delete telephone number DEL1 DEL5 Identification text NAME 20 characters Mobeye Call on off CALL ON OFF ON SMS on off SMS ON OFF ON Alarm text input 1 TEXT1 20 characters Fire alarm Interval test SMS TEST 0 30 days 0 Examples Set phone number 1 Delete phone number 1 Be aware of the space between 1111 and the command 1111 TEL1 0712345678 1111 dell 6 POSSIBLE SETTINGS 6 1 PHONE NUMBERS The Mobeye CM2400 H is able to send alarm messages to up to 5 phone numbers The first telephone number TEL1 belongs to the administrator Only this number receives all system messages The other phone numbers including the administrator only get the alarm messages To set or change telephone numbers SMS command 1 telephone number TEL1 example 1111 TEL1 07123456789 similar for TEL2 TEL3 TEL4 and TEL5 For foreign number start with followed by the country code and depending on the country leave out the zero for the local area code example 1111 TEL1 447123456789 To delete telephone numbers SMS command delete 1 telephone number DEL1 example 1111 DEL1 Similar for DEL2 DEL3 DEL4 and DEL5 6 2 IDENTIFICATION TEXT It is possible to add a standard identification text NAME to all messages sent out by the Mobeye CM2400 H The alarm messages a
13. ousing in which the module is fixed to the desired place to the ceiling using the plugs and screws Please refer to the manual of the El Electronics detector for het ideal location 2 6 FIX THE COVER TO THE GSM MODULE HOUSING Take the back cover of the El Electronics detector Screw this part to the housing of the GSM module A small opening shows the exact place Lead the green connector through the hole in the back cover Take care the cables are not jammed 2 7 CONNECT THE El DETECTOR AND CLOSE THE COVER Press the cabled connector to the pins of the El Electronics detector Next to these pins the text 1 2 is written Hold the El detector to prevent tension on the wires Close the El detector by bringing it close to the back cover at the correct position and turn it gently until it is closed In the El detector a red light will flash regularly 2 8 PERFORM A TEST After the previous steps the Mobeye CM2400 H is in use It is armed switched on automatically The green LED on the GSM module blinks once in 3 seconds which can only be seen when opening the back cover of the El detector In order to execute a test Press the TEST amp HUSH button of the El detector during a few seconds The siren will sound and the GSM module will establish network connection in order to send the SMS messages and call the contact persons 2 9 CONFIRMATION OF THE ALARM MESSAGE When the system is triggered it will send alarm notifications F
14. re a combination of the name and the alarm text A user defined identification has a length of maximum 20 characters The default identification text is Mobeye SMS command identification text NAME example 1111 NAME Upstairs 6 3 ALARM TEXTS A unique alarm text can be programmed into the Mobeye CM2400 H The user defined text has a maximum length of 20 characters Following default text is programmed Text 1 input 1 Fire alarm SMS command text TEXT1 example 1111 TEXT2 Fire alarm get help 6 4 SMS ON OFF By default the Mobeye CM2400 H sends alarm notifications via text message and calls you will hear a beep signal to the preset contact persons By turning off the SMS the unit will only call after a triggered input SMS command enable disable SMS SMS ON or SMS OFF example 1111 SMS OFF 6 5 CALL ON OFF By default the Mobeye CM2400 H sends alarm notifications via text message and calls to the preset contact persons By turning off the CALL the unit will only send an SMS text message as alarm notification It is not possible to switch off both the SMS and the call SMS command enable disable call CALL ON or CALL OFF example 1111 CALL ON 6 6 TEST MESSAGE The Mobeye CM2400 H can send regular test SMS messages keep alive to the administrator first phone number to ensure the proper functioning of the unit The test message function is only active if the unit is armed The interval between the test me
15. ssages are Message Reason Low batteries external power supply Power is available batteries need to be replaced OK No external power supply batteries No external power supply batteries are able to take over OK operation in low power mode Low batteries no external power No external power supply batteries need to be replaced supply External power supply OK batteries The external power is restored or the adapter is plugged OK in a socket batteries do not need to be replaced delayed massage If delayed message is added to the SMS text messages the message couldn t be sent earlier due to a SIM card failure or GSM network failure When receiving one of the above mentioned technical messages please take appropriate action as soon as possible During the battery replacement the SIM card does not have to be removed Status feedback LED pattern Status Required action Blinking green 1 second on 1 second off Module not configured Configure at least one telephone number 1 green flash every seconds Module is switched powered by batteries No action required Green LED stays on continuously Module is switched on powered by an external source No action required Blinking green 2 seconds on 1 second off Module establishes network connection to send an alarm message Wait until the network connection is established and the message is sent
16. ssages can be set between 0 days no test message and 30 days The default test interval is set to 0 no test message SMS command interval test message TEST example 1111 TEST 21 6 7 SYSTEM RESET To reset the Mobeye CM2400 H to its factory settings 1 Open the back cover of the GSM module using the reverse order as explained in chapter 2 2 Remove the batteries 3 Press the red button while reinserting the batteries Keep it pressed for about another 5 seconds 4 Release the button immediately after the LED starts to flash After a successful reset the status LED on the keypad will blink green to indicate that the module is not configured The security code is back to factory settings as well 7 MOBEYE INTERNET PORTAL The Mobeye CM2400 H sends GSM messages to the pre set contact persons It is also possible to connect the system to the Mobeye Internet Portal In this secured internet environment the Mobeye CM2400 H system s can be administered The portal offers various functions 1 the portal forwards alarm messages to contact persons SMS and or mail which are set in the portal The receivers of alarm messages may be different from the receivers of technical messages Alarm phone calls will still be done directly from the CM2400 H 2 thename and location can be set in the portal This name is used in SMS and mail messages 3 the device settings can be programmed through the internet portal or via SMS command 4
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