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Falcon III

1. eeee eee eo eee en een sese en eee en seen aestas setae sena sesta aee 3 1 3I I The Host Link Cabl sii iet ec a o e We T LE YE d 3 1 3 2 TOPOLOGY AND CONFIGURATION CONSIDERATIONS eeeeeeeeeee eese esee sees enoe 3 3 3 2 1 Basic Configuration Rules eese eee t enne tenens 3 3 3 3 SAMPLE TOPOLOGY niiatessa nearen norocoase Presa cde eaaa oo esne ai resur sosoo iSi Ue R Reed 3 4 CHAPTER 4 SYSTEM OPERATION AND MONITORING 4 1 POWERON E 4 1 1 Check List 4 1 2 Power On Proced ure ie i temi Gn dv e OPE aee OR 4 2 4 1 3 Power On Status Check esee etie eerte anne en onen ste 4 2 4 1 4 LCD Screens 4 3 4 2 POWER OFF PROCEDURE occcncccnoonncnncconcnnnccancnnncnncnnncnoncnnnconcnncconncnoncnrononenaos 4 5 4 3 SYSTEM MONITORING OVERVIEW cccsssssscesscsccssssssccscccscessccsccsecsssscssesseees 4 5 4 4 STATUS INDICATING LEDS usscossnsssosesonsonssnessnsononsnnnsnnssnnsnnnsnnnsnnnsnnssnnnnne 4 7 4 4 1 LED Overview Ran ASE ESTA OSTA BA gO ES 4 7 4 4 2 ECD Keypad Panel ea ee adds 4 7 4 4 3 Drive Tray LEEDS sitet poet RETE re ro RO Odes 4 9 4 4 4 Controller Module LEDs 4 4 4 1 Controller Status LEDs useessesesssssessnneesssnnnnsnnnnnnnnnnnnnnnnnnnsnennsnnnnnnenennnnne 4 4 4 2 SAS Port LEDs ueesessssssnesssnenssnnnennsnnnnnnnnennnnnnennnnnnennnennnsnenensnnensssn nennen 4 4 4 3 Restore Default LED x F
2. 1 Ctrl Status 2 C Dirty 1 4 3 Temp 4 BBULink 2 5 5 Hst Bsy 6 Drv Bsy BBU LED BBU Status e 7 se s s COM O MID CHO Link CH Link ae z tatus Controller s LEDs LAN port Restore default LEDs LED SAS port LEDs BRUN 7 a Figure 4 5 Controller LEDs The Falcon Ill has identical LEDs on controller module 4 4 4 1 Controller Status LEDs The controller status LEDs are numbered from 1 to 6 and are located on the controller s rear facing faceplate The definitions are shown in Table 4 4 LED Name Color Status GREEN indicates that the controller is active and operating Ctrl Green normally Status Amber AMBER indicates the controller is being initialized or has failed The controller is not ready ON indicates that data is 2 C_Dirty Amber currently cached in memory or is supported by the BBU during a power ON indicates that one of the Temp Amber preset temperature thresholds is BBU Link Green ON indicates BBU is present Chapter 4 Subsystem Operation and Monitoring FLASHING indicates there is active traffic through the host ports 5 Hst Bsy Green Mm m OFF indicates there is no activity on the host ports FLASHING indicates there is active traffic on the drive channels 6 Drv Bsy Green OFF indicates there is no activity on the drive channels Table 4 4 Controller Status LED Definiti
3. Figure 5 12 Removing the Cooling Module ea 2 Step 2 Gently retrieve the cooling module by pulling the handle at the bottom ua dq Step 3 Install the replacement module by aligning it with the module bay on the PSU module and gently pushing it into the enclosure Push the cooling module until it reaches the end of the module bay The retention latches should then hold the module in place 5 7 5 7 1 5 7 2 Falcon III Installation and Hardware Reference Manual Replacing a Failed Hard Drive Hard Drive Maintenance Overview Hot swappable drive trays The drive trays are all hot swappable A disk drive failure can be corrected online Handles If the failed hard drive is behind either the left or right side forearm handle unfold the handles to access the drive trays Open flap Once the front flap on the drive tray has been opened the drive tray must be removed from the subsystem Failure to remove the drive tray from the subsystem after the front flap has been opened may cause data errors Slowly remove a faulty drive When removing a drive tray from the subsystem pull the drive tray out only for about one inch and wait for at least 30 seconds for the hard drive motor to spin down before taking it out completely Any impact to the hard drive when the drive motor is spinning can damage the hard drive There are situations that healthy drives can be removed In operations such as Copying amp
4. eese eene 5 14 5 6 2 Replacing a Cooling Module eese eene nnne 5 7 REPLACING A FAILED HARD DRIVE eese eee eene nenas etus en etna sets etatis sina seo 5 7 1 Hard Drive Maintenance Overview 5 7 2 Replacing a Hard Drive deer td bee ted Falcon III Installation and Hardware Reference Manual APPENDIX A SPECIFICATIONS A 1 TECHNICAL SPECIFICATIONS sccccsssssssssssscccessscssesssscccesscccssccsescccessccesscsessocsssse A 2 FUNCTIONAL SPECIFICATIONS A 3 POWER SUPPLY SPECIFICATIONS ssccccccsssccessscccceescceeessce A 4 COOLING MODULE SPECIFICATIONS ee eee eee eene een noue A 5 RAID MANAGEMENT eee eee noo oenu A 6 FAULT TOLERANCE MANAGEMENT APPENDIX C PINOUTS C LSAS CONNECTOR PINOUTS eee esc eeo Eu ce ao eon Ege veo a ON ni asas E2 COMTSERIAL PORT CABLE 4 eee ete see eto roce soc oe e auae aba eere oeb aie eson tae vano C 2 1 COMI Serial Port Cable 2 2 COM2 Serial Port Cable to UPS PON C 3 NULL MODEM iiie cess saepe se sensa eaa dad ra ess D eoa Ro Sus cnet noD ee eee ode SEE eoe red RR ROI C 4 ETHERNET PORT PINOUTS ccccssscsssscsscccescsceseccesccescccesescesescesescesesceseseeseseesece C5 POWER CONNECTORS 55 5 c5 06i oie 2o t ronis en Fb aso dolio pes Pas d aac daas Caire eos spesse Falcon III Installation and Hardware Reference Manual Safety Precautions Precautions and Instructions Provide a
5. Faults are indicated via audible alarm module LED indicators LCD panel RAIDWatch Manager session or terminal emulation RAID Management A 5 A 6 A 6 Falcon III Installation and Hardware Reference Manual Fault Tolerance Management Specifications Drive S M A R T Support Yes with user configurable detect only clone and replace and perpetual clone functions Battery Back up Option Yes life expectancy and charge level aware Sensors and module presence Yes detection through an C serial bus Automatic Drive Failure Detection Yes Automatic Rebuild on Spare Drives Yes Regenerate Logical Drive Parity Yes Bad Block Reassignment Yes Automatic Rebuild upon Failed Drive Y es Replacement Manual Clone of Suspected Failed Y es Drive Concurrent Rebuild on Multiple Drives in a RAID 0 1 Logical Yes Drive Salvage the 2 Temporary Failed Drive in a RAID 1 3 5 or 6 Logical Yes Drive st Salvage the 1 Temporary Failed Yes Drive in a RAID 0 Logical Drive Fault Tolerance Management C 1 SAS Connector Pinouts Appendix C Pinouts The Mini SAS host ports comply with SFF 8088 specification Figure C 1 Mini SAS SFF 8088 Connector Pin Description Pin Description A1 GND B1 GND A2 RX0 B2 TX0 A3 RXO B3 TXO A4 GND B4 GND A5 RX1 B5 TX1 A6 RX1 B6 TX1 A7 GND B7 GND A8 RX2 B8 TX2
6. A9 RX2 B9 TX2 A10 GND B10 GND A11 RX3 B11 TX3 A12 RX3 B12 TX3 A13 GND B13 GND Table C 1 SAS Port Pinout Definitions SAS Connector Pinouts C 1 Falcon III Installation and Hardware Reference Manual C 2 Serial Port Cables C 2 1 COM Serial Port Cable COM1 Cable This cable connects between COM serial port on the controller module to the serial port of a management computer The serial port s defaults and requirements are 1 Set at 38400 baud 8 bit 1 stop bit and no parity 2 n most cases communications with a terminal can be established by connecting RD TD and SG Figure C 2 Adapter Cable for COM1 Connector Pinouts CN1 Pin Number Pin Name 1 Ground 2 TXD 3 RXD CN2 Pin Number Pin Name NC RXD TXD DTR Shorted GND DSR Shorted RTS Shorted CTS Shorted NC Table C 2 COM1 Adapter Cable CN1 and CN2 Pinout Definitions CO NI Od O1 A GO Po Serial Port Cables Appendix C Pinouts C 2 2 COM2 Serial Port Cable to UPS COM2 Cable Use this cable to connect the COM2 port to a UPS Figure C 3 Connector Pinouts Adapter Cable for COM2 CN1 Pin Number Pin Name 1 Ground 2 TXD 3 RXD CN2 Pin Number Pin Name CO CO NI gt NA Go Po z 2 Table C 3 COM2 Adapter Cable CN1 and CN2 Pinout Definitions Serial Port Cables C 3 C 3 Falcon III Inst
7. SAS Cable Drawing RAID Inc s part numbers for cables of different lengths are SAS external cable Mini SAS 4x to Mini SAS 4x SFF 8088 50cm SAS external cable Mini SAS 4x to Mini SAS 4x SFF 8088 120cm SAS external cable Mini SAS 4x SFF 8088 to Infiniband SFF 8470 thumbscrew type 50cm SAS external cable Mini SAS 4x SFF 8088 to Infiniband SFF 8470 thumbscrew type 120cm These cables feature 28AWG x 8 pairs 1000hm black UL approved lead free in 50 or 120cm cable lengths and connectors can be secured to chassis receptacle using a plastic ru il latch Falcon Ill Installation and Hardware Reference Manual A CAUTION 1 interference within a rack system th All SAS cables are sensitive and must be handled with care To prevent e cable routing paths must be carefully planned and the cables m 2 When ust not be bent connecting SAS cables make sure th e mini SAS connectors are fully inserted and securely latched to ensure signal shock quality over long term vibration or accidental removal by impact Cable Electrical Mechanical and Safety Features Electrical Characteristics use Differential 1004 5 Ohms TDR Impedance Mutual 14pF ft Nominal Capacitance Time Delay 1 35 ns ft Nominal Time Delay 120ps 7 m Max Skew Time Delay 500ps 7 m Max Skew Attenuation 10 dB 7 m Max 91 25 GHz Near End Far End Crosstalk 196 M
8. To replace the DIMM module a J Step 1 Remove the controller module from the subsystem and place it on a clean static free surface See Section 5 2 2 J Step 2 Remove the BBU module if installed Carefully place the module for it contains Li lon batteries Do not drop it to the floor or place it near any heat source ea 2 Step 3 Remove the previously installed DDR RAM DIMM module To remove the previously installed module Chapter 5 Subsystem Maintenance and Upgrading push outward on the ejector tabs the module will pop up from the socket See Figure 5 4 Figure 5 4 Removing a DIMM Module Ri Step 4 Insert the new DDR RAM DIMM module into the DIMM socket Align the new module to the DIMM socket and note how the module is keyed Firmly press the DIMM module into the socket and make sure the module is completely seated in the socket The ejector tabs on each end of the socket will snap into proper positions See Figure 5 5 Figure 5 5 Installing a DIMM Module Ri Step 5 Install the controller module and BBU module back in its original locations See Section 5 2 3 5 4 Falcon III Installation and Hardware Reference Manual Replacing a Faulty BBU The BBU can sustain cache memory in the event of a power failure or in the extremely unlikely event of failing both PSUs The BBU provides additional data security and helps minimize the chance oflosing data during power outages Each BBU contai
9. 2 3 Safety Precautions 2 3 1 Precautions and Instructions 1 Please disconnect two 2 power cords from AC outlets before servicing or cleaning Do NOT use liquid or sprayed detergent for cleaning Use a slightly moistened paper towel or clothe for cleaning 2 Hard drives should be removed from the enclosure if you need to relocate them 3 Rack mounting the enclosure The subsystem is intended to be rack mounted the following concerns should be heeded when installing the enclosure into a rack cabinet a The rack cabinet and the associated equipment at the installation site should be able to maintain an ambient temperature around the chassis lower than 40 C or 35 C if a battery backup module is applied b The openings on the enclosure are for air convection through the interior of the chassis Do not cover the openings c The rack cabinet must support over current protection and must not be overloaded by the modules installed Other requirements such as ventilation airflow rack stabilizing features electrical earth and electrical distribution must comply with the technical specifications listed in the documentation or safety label that came with this product d Power source and the equipment rack must be grounded e Consideration should be given to the connection of the RAID subsystem to the supply circuit and the effect that overloading of circuits might have on the over current equipment nameplate rating
10. Falcon III Installation and Hardware Reference Manual Power Off Procedure To turn off the subsystem please follow these steps e NOTE To turn off the subsystem please ensure that no time consuming processes like Regenerate Logical Drive Parity or a Media Scan are taking place N J Step 1 Stop I O access to the system Close your applications running on the host computers to stop all I O access to the subsystem ua J Step 2 Flush the cache Locate the C Dirty LED on the controller module to check if there is still cached data in memory Use the Shutdown Controller function to flush all the cached data This prepares the RAID subsystem to be safely powered down J Step3 Turn off the power Power off the subsystem by the power switch on each PSU Once the subsystem is turned off other devices enclosures connected to the subsystem can be sequentially powered off System Monitoring Overview The subsystem is equipped with a variety of self monitoring features that help keep system administrators informed of the subsystem s operational status These monitoring features provide vital feedbacks to help you maintain the operational integrity Prompt response to warnings and notifications is necessary and helps ensure the longevity of the subsystem Self monitoring features include e Firmware The RAID controllers in the subsystem come with preinstalled firmware which can be accessed
11. PSUs Extraction Cooling module Power slot switch Figure 1 13 PSU Canister The subsystem is equipped with two 2 redundant hot swappable 350W PSUs which are located at the enclosure s rear section See Figure 1 4 The PSU is permanently mounted into a 2U canister especially designed to contain both the PSU and a cooling module If the PSU is removed the cooling module is also removed As shown in Figure 1 13 each PSU comes with a power socket for power cord connection and an on off power switch A single LED indicates the PSU status For LED definitions please refer to Section 4 4 9 When a PSU fails the LED is lit constantly red A handle above the PSU enables you to safely install the PSU into or retrieve it from the chassis A retention screw helps secure the PSU within the chassis slot To remove the PSU the retention screw must be removed first When installing a PSU make sure the retention screw is firmly secured For detailed specifications of the power supply please refer to Appendix A 4 1 3 5 Falcon III Installation and Hardware Reference Manual Cooling Modules Handle Figure 1 14 Cooling Module The enclosure is equipped with three or two redundant cooling modules See Figure 1 14 Each module comes with a blower The LED on each canister indicates the cooling fan s operating status Intelligent Dual Speed Operation The cooling fans in the cooling module operate at two rotation speed
12. Replacing member drives with drives of larger capacity you may need the replaced disk drives in other installations Keep a replacement on hand If a hard drive has failed make sure you have a replacement drive readily available before removing the failed drive from the subsystem Do not leave the tray slot open for an extended period of time or the normalized airflow will be disrupted and subsystem components will overheat and may become permanently damaged Replacing a Hard Drive To replace a hard drive please follow these steps A WARNING Hard drives are fragile therefore always handle them with extreme care Do not drop a hard drive G Always be slow gentle and careful when handling a hard drive Handle a hard drive only by the edges of its metal cover and avoid touching its circuits part and interface connectors 2 Step 1 lt 2 Step 2 dq Step 3 Chapter 5 Subsystem Maintenance and Upgrading Identify the location of the drive tray that contains a hard drive indicated as faulty You may use firmware embedded utility or RAIDWatch software to locate a faulty drive The drive tray LED should also light red Make sure the rotary bezel lock is turned to the unlocked position See Figure 5 13 i e the groove on its face is in a horizontal orientation Use a flathead Screwdriver to turn the rotary lock to the unlocked orientation Figure 5 13 Drive Tray
13. WARNING Before you install a replacement PSU be sure that it bears the same warning text on its extraction handle as that shown on the handle of a remaining PSU Double check to avoid mixing a similar yet incompatible PSU of another Falcon Ill series To replace a PSU please follow these steps ua J Step 1 Turn off the PSU The power switch is located on each PSU s rear facing panel See Figure 5 9 UN 2 Step 2 Disconnect the power cord that connects the faulty PSU to the main power source Falcon III Installation and Hardware Reference Manual Power socket Power socket Power switch Power switch Figure 5 9 Locations of Power Sockets and Power Switches Ri Step 3 Remove the PSU retention screw that secures the extraction handle to the chassis See Figure 5 10 Figure 5 10 Removing the PSU Retention Screw E 4 Remove the PSU by grabbing the extraction handle and pulling the handle downwards The extraction handle should gracefully disconnect the PSU from the backplane connectors Once dislodged gently pull the PSU out of the subsystem If the subsystem is mounted in a rackmount rack use another hand to support its weight when removing the module See Figure 5 11 Figure 5 11 Removing the PSU Module E uos Use the handle to gently pull the PSU out of the chassis i Step 6 Remove the cooling module from the upper level of the PSU Please refer to Section 5 6 Chapter 5 S
14. all of the components listed on a printed copy of Unpacking List that came with the subsystem before proceeding with the installation process A CAUTION Follow the installation instructions described in this manual carefully to prevent any difficulties and damages to your subsystem Installation Prerequisites 1 Static free installation environment The enclosure must be installed in a static free environment to minimize the possibility of electrostatic discharge ESD damage See Section 2 3 2 Component check Before installing the enclosure check that you have received all the required components See Section 2 5 If any items appear damaged contact your vendor for areplacement 3 Hard drives Up to twelve 12 SATA Il hard drives must be purchased separately and the hard drives should be available prior to installing the enclosure See Section 2 6 4 Cabling One 1 Mini SAS to Mini SAS 4x to 4x SFF 8088 compliant 120cm SAS external cable is shipped with the enclosure An optional Mini SAS to Infiniband cable is also available Use the cable to connect the subsystem to an application server Please see Chapter 3 for sample topologies and configuration options 5 Rack installation The enclosure chassis can be installed into a rack cabinet using separately purchased mounting rails rear attached brackets or RAID Inc s rackmount rails See Section 2 9 Falcon III Installation and Hardware Reference Manual
15. the BBU with the BBUs supplied by your vendors only Use of battery cells provided from another source will void your warranty Always dispose of used batteries in an ecologically responsible manner at authorized battery disposal sites only Do NOT use or leave the BBU near a heat source Heat can melt the insulation and damage other safety features of the battery cells possibly causing an acid leak and may result in a fire or explosion Do not immerse the BBU in water or allow it to get wet Its protective features can be damaged and abnormal chemical reactions may occur possibly causing functional defects acid leaks and other hazardous results G Do not disassemble or modify the BBU If disassembled the BBU could leak acid overheat emit smoke burst and or ignite G Do not pierce the BBU with a sharp object strike it with a hammer step on it or throw it These actions could damage or deform it and internal short circuiting can occur possibly causing functional defects acid leaks and other hazardous results f a BBU leaks gives off a bad odor generates heat becomes discolored or deformed or in any way appears abnormal during use recharging or storage immediately remove it from the subsystem and stop using it If this is discovered when you first use the BBU please return it to RAID Inc or your system vendor Installation Procedure To install a BBU into the controller module please follow these st
16. the contact resistance and use slightly more force to ensure the module connectors are properly mated If the module comes with rejection levers or retention Screws use them to secure the module 5 2 5 2 1 Chapter 5 Subsystem Maintenance and Upgrading Replacing a Controller Module Y IMPORTANT The docking connectors on the controller module are very delicate and the connector pins are fragile Do not touch the connector pins Visually examine each connector pin before inserting the controller module into the subsystem A broken pin may damage the subsystem backplane board and cause a subsequent system crash Considerations G The RAID controller contains a DIMM module It is not recommended to re use the DIMM module extracted from a failed controller unless you have a similar RAID subsystem that can be used to test a used module You can contact your vendor for sending the failed controller in for repair G Only a controller module within a dual controller subsystem can be replaced online when the subsystem is servicing l Os When replacing the controller module always remember that the controller board is one of the most sensitive components in the subsystem All previously stipulated safety precautions see Section 2 3 must be strictly adhered to Failure to adhere to these precautions can result in permanent damage to the controller board resulting in lengthy delays G The BBU module is installed in a module slot l
17. will generate a Charge is low replacement is recommended event when a BBU is used for over a year 4 The chance of charger failure is comparatively low If the cause of a failure cannot be determined even after a BBU is replaced contact your system vendor for a replacement controller and return the controller module through RAID Inc s standard RMA procedure Chapter 5 Subsystem Maintenance and Upgrading 5 5 Replacing a Faulty PSU 5 5 1 PSU Overview Two 2 redundant PSUs The subsystem is preinstalled with two 2 350W fully redundant hot swappable PSUs These modules are located at the rear section of the subsystem PSU bracket PSU is a 2U canister that houses both the power supply converter unit and the cooling module The PSU is located in the lower level and a removable cooling module is mounted in the upper level If the PSU is removed from the chassis the cooling module is also removed G Immediate replacement When a PSU fails it should be replaced immediately However do not remove the PSU unless a replacement is readily available Removing a PSU without a replacement will cause severe disruptions to the internal airflow and the subsystem will quickly overheat possibly causing irreparable damage to some of the subsystem components A WARNING Although the PSUs are fully redundant it is not advisable to run the subsystem with a single PSU for an extended period of time 5 5 2 Replacing the PSU A
18. 7 Table 4 1 LED Distribution LED definitions are given in the following sections 4 4 2 LCD Keypad Panel The LCD keypad as shown in Figure 4 3 consists of five 5 buttons three 3 LEDs and a 16 characters x 2 rows LCD Screen that provides access to firmware embedded utility Press the ENT button for two seconds on the initial screen to enter the main menu Press the ESC button to clear the current event Function Keys Press the UP and DOWN arrow keys to select viewing items In the last item of the main menu i e View and Edit Event Logs the most recent event is displayed first You can press the ENT button to view the details Chapter 4 Subsystem Operation and Monitoring Mute Button The MUTE button silences the alarm temporarily until the next controller event occurs The definitions of LEDs on the panel are described in Table 4 2 below e gt MEN 5 a lt lt O lt ESC v ENT Figure 4 3 LCD Keypad Panel Name Color Status ON indicates that power is supplied to the subsystem Power ue OFF indicates that no power is supplied to the subsystem or the subsystem RAID controller has failed FLASHING indicates that there is active traffic on the host drive channels BUSY White E OFF indicates that there is no activity on the host drive channels ON indicates that a component ATTN failure Attention Red status event has occurred OFF indicates that the s
19. AAA LAN Port LEDS 8a e ertet e oe Y t ATI 4 4 5 BBU LED e ettet nel sua le eA ERE ge FUE de ea vae eve uev aee eun 4 4 6 PSU LEDSs s 4 4 7 Cooling Module LEDS il iia 4 13 4 5 AUDIBLE LARM ceccees cse eh ena eh eae eese tene eae ease Pea Un oan ch don ea Noso ee nin ue epa o one eere eee orna 4 14 4 5 1 Failed Devices ea SR Mn de teri e YE TEE OE 4 13 CHAPTER5 SYSTEM MAINTENANCE BA OVER VIEW A 5 1 5 1 1 About Subsystem Maintenance 3 1 5 1 2 General Notes on Component Replacement 5 2 5 2 REPLACING A CONTROLLER MODULE 5 3 5 2 1 Considerations ev sts tede e eta eter ent d d a Hh e e d 5 3 5 2 2 Removing the Controller Module eee 5 4 5 2 3 Replacing the Controller Module es 5 5 5 3 DIMM MODULE REPLACEMENT 5 6 5 3 1 DIMM Module Considerations sues ses 5 6 5 3 2 DIMM Module Upgrade Replacement Procedure eese 5 6 S A REPLACING A FAULTY BBU etie eise eoe eene ehe canoe ve sen eee bep Use eoe eee auo 5 8 5 5 REPLACING A FAULTY PSU siccccccccssccsescsoscccsescesecseoscssstsesestscontsastoesesesipsesesesseeasezes 5 11 5 5 1 PSUSOVEIVIC Wait ii tate Coca eene E eh REED ET Ss 5 5 2 Replacing the PSU i 5 6 COOLING MODULE MAINTENANCE sssesessosoessosossessossessosossoosossossossosoossesoesossossessoe 5 14 5 6 1 Notes on Cooling Module Maintenance
20. Falcon III Installation and Hardware Reference Manual ill RAID INCORPORATED Falcon Ill SAS to SATA II RAID Subsystem Installation and Hardware Reference Manual Rev 1 0 Aug 2009 Falcon III Installation and Hardware Reference Manual Warnings and Certifications Restricted Access Location This equipment is intended to be installed in a RESTRICTED ACCESS LOCATION only N Electric Shock Warning To Prevent Electric Shock Access to this equipment is granted only to trained operators and service personnel who have been instructed of and fully understand the possible hazardous conditions and the consequences of accessing non field serviceable units e g system backplane CAUTION 1 Installation of an incorrect battery to the equipment may incur risk of explosion 2 Dispose of a used battery in accordance with the regulations by your local authorities FCC applies in the U S and Canada FCC Class B Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules 47 CFR Part 2 Part 15 and CISPR PUB 22 Class B These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with thi
21. Figure 2 5 Installing a Drive Tray Ri Step 4 Close the front flap of the drive tray Make sure the front flap is closed properly to ensure that the connector at the back of the hard drive is firmly connected to the corresponding connector on the backplane board If the front flap is not closed properly the connection between the hard drive and the subsystem will not be secure Figure 2 6 Closing the Front Flap FN t Step 5 bezel lt d Step 6 Chapter 2 Hardware Installation Lock the flap into place by turning the rotary lock until the groove on its face is pointing down vertical orientation See Figure 2 7 Figure 2 7 Drive Tray Lock Rotation Once all drive trays are properly installed the subsystem will recognize the disk drives and scan them in automatically during the power on procedure 2 8 2 8 1 2 8 2 Falcon III Installation and Hardware Reference Manual Optional Battery Module Installation The BBU can sustain cache memory in the event of a power failure or in the extremely unlikely event of failing both PSUs The use of a BBU is highly recommended in order to avoid data inconsistency The BBU is an optional item for the series and can be ordered separately from RAID Inc Read the BBU handling precautions in Section 2 8 1 before replacing it Please follow the steps in Section 2 8 2 to install a BBU into your system BBU Warnings and Precautions Install or replace
22. Key lock Rotation Open the front flap by pushing the release button at the front of the drive tray See Figure 5 14 The front flap will automatically swing up into position Figure 5 14 Opening the Front Flap Falcon III Installation and Hardware Reference Manual a t Step 4 Remove the drive tray by pulling it one inch away from the drive bay Wait for at least 30 seconds for the disk drive to spin down if the disk drive is removed for a different purpose e g cloning the members of a logical drive or Copy amp Replace and then gently and carefully withdraw the drive tray from the chassis i Step 5 Figure 5 15 Removing a Drive Tray Remove the four 4 retention screws that secure the hard drive from the sides of the drive tray two on each side See Figure 5 16 Hard Drive lt t Step 6 Ri Step 7 to Drive Tray Figure 5 16 Removing the Hard Drive Install the replacement drive Please refer to the complete hard drive installation procedures in Section 2 6 Re install the drive tray to the subsystem Refer Section 2 7 Appendix A Specifications A 1 Technical Specifications Environmental Specifications Operating 5 to 90 non condensing Humidity Non operating 5 to 95 non condensing Operating 0 to 40 C 32 F to 104 F Temperature w BBU 0 to 35 C 32 F to 95 F Non operating 40 to 60 C 40 F to 149 F Operating Sea level t
23. RN EE Regan 1 12 CHAPTER2 HARDWARE INSTALLATION V A INTRODUCTION eccL 2 1 2 2 INSTALLATION PREREQUISITES eeee eee es ee eene ee en esee to seen aee en aee etn seen aee en aee ense e eset 2 1 2 3 SAFETY PRECAUTIONS RN 2 2 2 3 1 Precautions and Instructions ges H M 2 2 2 3 2 Static free Installation u 2 4 2 3 3 Preparation eese wits Es 2 4 2 4 GENERAL INSTALLATION PROCEDURE e dabas u 2 4 2 4 1 Installation Procedure Flowchart er Ws eredi eres HIR HS EV 2 5 2 5 UNPACKING THE SUBSYSTEM s T 2 6 2 5 1 Preinstalled Components eese eese nennen trennen 2 6 2 5 2 Modules to be Installed esses eene enne 2 6 Falcon III Installation and Hardware Reference Manual 2 6 HARD DRIVE INSTALLATION eeee ee eee eee eoe eet n oet e toes e een ness seen esee eene eese sese s een aee 2 7 2 6 1 Hard Drive Installation Prerequisites eee eese eee 2 7 2 6 2 Drive Mmstallati Ot CE 2 8 2 7 DRIVE TRAY INSTALLATION scsesccsssecesscessesesssscsstscccssnceseccesssectesesonceecdsccsesbessosecsssesoe 2 9 2 8 OPTIONAL BATTERY MODULE INSTALLATION e ee eee oo eee erroe een noe ee tates eee enao 2 12 2 8 1 BBU Warnings and Precautions 2 8 2 Installation Procedure e CN Ote epe de 2 9 HENO SS COLD n e a CHAPTER3 SUBSYSTEM CONNECTION 3 1 HOST CONNECTION PREREQUISITES
24. allation and Hardware Reference Manual Null Modem A null modem is used for wire swap and is necessary for connecting COM CN to a PC serial port Swap pin 2 and pin 3 Swap pin 4 and pin 6 Swap pin 7 and pin 8 Table C 4 Null Modem Pinouts IFT 9011 Null Modem Appendix C Pinouts C 4 Ethernet Port Pinouts LINK ACTIVITY Figure C 5 Ethernet Port Pinouts Pin Pin Name Pin Pin Name 1 LAN_TXP 5 N2 2 LAN_TXN 6 LAN_RXN 3 LAN_RXP 7 N1 4 N2 8 N1 Table C 5 Ethernet Port Pinouts C 5 Power Connectors IEC type receptacle C 6 Falcon III Installation and Hardware Reference Manual This page is intentionally left blank Power Connectors
25. ame faceplate only Avoid touching the PCB boards or connector pins 2 3 2 2 3 3 2 4 Falcon III Installation and Hardware Reference Manual 18 Always secure every enclosure module with its retaining screws or make sure it is held in place by its retention latches or ejection levers 19 When working with the subsystem use the tools with care Do not place the tools or other items on top of the enclosure to avoid damaging the outward appearance 20 If it is necessary to transport the subsystem remove and repackage all the disk drives separately Static free Installation Static electricity can damage electronic components To prevent ESD damage to any of the components follow these precautions before touching or handling them Discharge the static electricity accumulated in your body by wearing an anti static wristband Avoid carpets plastic vinyl and Styrofoam in your work area O Handle al components by holding their edges or metal frames Avoid touching the exposed circuitry on PCB boards and connector pins Preparation G Make sure you are aware of the related positions of each plug in module and interface connector Cables must be handled with care and must not be bent To prevent emission interference within a rack system and accidental cable disconnection the routing path must be carefully planned General Installation Procedure Following all the instructions below can minimize subsyst
26. an lead to permanent damage of the enclosure components When an audible alarm is heard rectify the problem as soon as possible Hot swappable Components Proper cooling is referred to as normalized airflow Normalized airflow ensures sufficient cooling of the subsystem and is only attained when all components are properly installed Therefore a failed component should only be removed when a replacement is available If a failed component is removed but not replaced permanent damage to the subsystem can result Hot swap Capabilities The enclosure comes with a number of hot swappable components that can be exchanged while the subsystem is still online without affecting the operational integrity of the subsystem These components should only be removed from the subsystem when they are being replaced Do NOT remove these components from the enclosure unless necessary Components The following components are hot swappable Cooling modules Power supplies G Hard disk drives Battery modules Z NOTE Please refer to Chapter 5 for the instructions on replacing the hot swappable components 2 1 2 2 Chapter 2 Hardware Installation Introduction This chapter gives detailed instructions on how to install hard drives and drive trays into the subsystem Installation into a rack or cabinet should occur before the hard drives or drive trays can be installed into the subsystem Please confirm that you received
27. and Hardware Reference Manual General Notes on Component Replacement G Almost all of the major components on the Falcon Ill series cooling modules PSUs and drive trays are hot swappable and can be replaced online Qualified engineers who are familiar with RAID storage hardware should be the only ones who make component replacements If you are not familiar with the Falcon ll series or with RAID subsystem maintenance in general it is strongly advised that you refer subsystem maintenance to a qualified engineer Normalized airflow depends upon the presence of all subsystem components A subsystem component even if it has failed should not be removed from the subsystem until a replacement is readily at hand and can be quickly installed Removing subsystem components without a replacement can lead to permanent damage When replacing any hot swappable component caution should be taken to ensure that the components are handled in an appropriate manner Rough or improper handling of components can lead to irreparable damage When removing a component from the subsystem ensure that all previously stipulated precautions see Section 2 3 are strictly adhered to A WARNING When inserting a removable module take heed that DO NOT USE EXCESSIVE FORCE Forcing or slamming a module can damage the connector pins either on the module itself or on the backplane Gently push the module until it reaches the end of module slot Feel
28. ax Pulse Method 100ps rise time 20 to 8096 Eye Pattern Input rise time to 8096 CJTPAT Mask 316 mVp p x 300 ps Length 5 meters longer when equalized 1000mVp p 2 5Gbps 100ps lengths achievable 20 Conductor DC Resistance Bend Radius UL Listing Safety Certification 0 066 Ohms ft Nominal 20 C Mechanical Characteristics 2 2 Inches Minimum Type CL2 as specified in Article 725 of the National Electrical Code RoHS Compliance In accordance with European Directive 2002 95 EC Issue 13 2 2003 3 2 Chapter 3 Subsystem Connection Topology and Configuration Considerations Basic Configuration Rules When you are configuring your subsystems follow the basic rules below e NOTE Please adhere to these basic configuration rules They are provided for your convenience to ensure that your storage system will run smoothly and effectively When cabling pay attention to signal quality and avoid electronic noise from adjacent interfaces The drives included in the same logical configuration should have the same capacity but it is preferred that all disk drives within the subsystem have the same capacity A spare drive should have a capacity equal to the largest drive that it is expected to replace If the capacity of the spare is smaller than the capacity of the drive it is expected to replace the controller will not proceed with the failed driv
29. cescssccesssscccccssccessssccsecesccessssccsccensoee CONVENTIONS ucesechesecsexetatese Heec ten euck ae nansenslanbeesbusuressnheenndensbnesksen btenee SOFTWARE AND FIRMWARE UPDATES eere ee eee en eee eren nee eene esee rena eee eu XII CHAPTER1 INTRODUCTION 1 1 PRODUCT OVERVIEW viies anene eee oea aeaa e ces vkeaUsceesbeucosese pee eese sede e aUe eub een 1 1 1 1 1 Product Introduction s ee eer tie is 1 1 1 1 2 Model Variations eec erar se e de sbi veka ne arc eer d DAS i da 1 2 1 2 CHASSIS OVERVIEW 1 2 1 Front Panel Overview 1 2 2 Rear Panel Overview 1 2 3 Internal Backplane 1 2 4 Physical Dimensions 1 3 MAJOR SUBSYSTEM COMPON 1 3 1 LCD keypad Panel e ie ae 1 3 2 Drive Tray uyara MM BPA POLS 1 3 3 The RAID Controller Module essent nnne 1 3 4 Special Firmware Implementations 1 3 4 2 Controller Module Interfaces 1 3 5 PSU een 1 3 6 Cooling Mod les aie tede e te e ERIS SO exe e ee Pede 1 10 1 4 ENCLOSURE MONITORING 5o vo eso coto enn eoe ep e o rea ee reap Pe bue Eni eee Sob ere eese seva e eoed 1 11 TAD YC bustos M 1 11 1 4 2 LED Indicators TN 1 11 1 4 3 Audible Alarms 1 11 1 5 HOT SWAPPABLE COMPONENTS 1 12 1 5 1 Hot swap Capabilities m D me u 1 12 1 5 2 COMPONENT cs ce eret or A REOR eoa ERR ge E
30. cified cautionary measures could result in damage to the controller board Replacing the Controller Module If the controller module has failed replace it with a replacement from your vendor q Step 1 Remove the failed controller module from the subsystem see Section 5 2 2 It is recommended to obtain a replacement with pre installed memory If the DIMM module is obtained otherwise refer to Section 5 3 for details on handling controller and DIMM module q Step 2 Install the replacement controller Align the controller module with the module bay Gently slide the controller module in and use slightly more force to engage the back end connectors See Figure 5 3 Figure 5 3 Installing the Controller Module lt 2 Step 3 Secure the controller module Carefully push the controller until you feel the contact resistance when the board edge connectors are engaging the backplane If unusual contact resistance is felt remove the controller wait for a few seconds and try again Use the ejection levers on the sides of the controller to secure it in the chassis a d Step 4 Secure the controller module to the chassis Fasten the two 2 captive screws previously loosen e dq Step 5 Re attach all the cables These include the host link cables Ethernet cable to the 5 3 5 3 1 5 3 2 Falcon III Installation and Hardware Reference Manual DIMM Module Replacement The subsystem comes with a preinstall
31. d drives and drive trays should only be installed into the subsystem after the subsystem is mounted into a rack cabinet If the hard drives are installed first the subsystem will be too heavy to handle and the hard drives may be damaged when installing the subsystem A WARNING 1 Handle the hard drives with extreme care Hard drives are very delicate Dropping a drive onto a hard surface even over a short distance and hitting or touching the circuits on the drives with your tools may damage the hard drives 2 Observe all ESD prevention methods when installing the hard drives 3 Only use the screws supplied in the shipping package Longer Screws may damage the hard drives Falcon III Installation and Hardware Reference Manual 2 6 2 Drive Installation a 2 Step 1 2 Step 2 ea 2 Step 3 a 2 Step 4 Place the hard drive into the drive tray as shown in Figure 2 2 Make sure the interface connector is facing the open side of the drive tray and the label side facing up Hard Drive Be Drive Tray Figure 2 2 Installing a Hard Drive Adjust the drive s location until the mounting holes in the drive canister are aligned with those on the hard drive The interface connector should be flushed with the end of drive tray Secure the disk drive with four 4 of the supplied 6 32 flat head screws See Figure 2 2 Once the hard drives are installed into the drive trays install all drive trays into the enc
32. des access to all enclosure components A description of each rear panel component is given below Power supply RAID controller Power supply Cooling module Figure 1 4 Falcon Ill Enclosure Rear View Power supply RAID controller Power supply Cooling module Figure 1 5 Falcon Ill Enclosure Rear View G RAID controller module One 1 controller module is installed in the Falcon Ill Each controller contains a main circuit board which processes l O requests and RAID parity computation for data protection and provides high data throughput for application servers See Section 1 3 3 PSUs The hot swappable PSUs supply power to the subsystem Power on off is controlled by the individual power switches on the power supplies See Section 1 3 4 Cooling Modules The redundant cooling modules ventilate the system with an airflow direction from the front to the rear The Falcon Ill 12 Bay model comes with three 3 cooling modules Chapter 1 Introduction 1 2 3 Internal Backplane An integrated backplane board separates the front and rear sections of the chassis This backplane provides logic level signals and low A voltage power paths Thermal sensors and IC serial paths are implemented in order to receive temperature voltage readings and module presence signals This board contains no user serviceable components 1 2 4 Physical Dimensions The A12S A08S subsystem comes in an enhanced 2U chassis
33. e LEDs and Cooling Fan Locations ll all CUIT rmm i Figure 4 9 Falcon Ill Cooling Module LEDs and Cooling Fan Locations Color Status Static Red The cooling fan has failed Table 4 9 Cooling Module LED Definitions The subsystem has a novel approach to stabilizing the temperature within the chassis When temperature sensors detect an elevated temperature reading or the failure of any cooling fan power supply the firmware will instruct the remaining cooling fans to operate at a high speed Once the ambient temperature falls back within 4 5 4 5 1 Falcon III Installation and Hardware Reference Manual the safe range or the fault condition is corrected the cooling fans will resume the low rotation speed Audible Alarm Different controller environmental and operational parameters like temperature etc have been assigned a range of values between which they can fluctuate If either the upper or lower threshold is exceeded an audible alarm will automatically be triggered The thresholds are default threshold values and can be adjusted To see how to change the values please refer to the firmware operation manual on the CD that came with your system The alarm will also be triggered when an active component within the subsystem fails If the subsystem manager is onsite and hears an alarm the manager must read the error message on the LCD keypad panel RAIDWatch session or a PC termina
34. e rebuild 3 3 Falcon Ill Installation and Hardware Reference Manual Sample Topology Each 4x wide host port features the connection of four PHYs that are logically designated as Channel 0 or Channel 1 Logical configuration of disk drives can then be associated with SCSI like IDs on either the Channel 0 or Channel 1 Users intervention with SAS physical addresses is not required Although the Falcon Ill comes with a single RAID controller it is still highly feasible to create fault tolerant cable links to application servers as shown in the diagram below It is recommended to apply PCl e x4 host adapters or two separate PCI X adapters for optimal use of host link transfer speed For example a PCl e x4 may be just sufficient for a SAS link featuring 500 or 600MB s transaction For details on PCI slot allocation or bandwidth allocation please refer to your server board documentation Application Server m HBAo C gt d HBA 1 annel 1 to host Figure 3 2 Falcon Ill Host Connection Chapter 4 System Operation and Monitoring 4 1 Power On Once all of the disk drives have been properly installed and the I O ports or management interfaces have been connected the subsystem can be powered on 4 1 1 Check List BEFORE powering on the subsystem please check the following Memory module The cache memory usually comes as a pre installed module If a separately purchased memory is applied make su
35. e system firmware will automatically notify an administrator Follow the procedures in Section 5 4 to replace a BBU that is not able to hold charge Rackmounting The enclosure is designed to fit into a variety of 19 inch rack cabinets or racks Make sure you have an appropriate site location and cables prepared with adequate lengths to connect to main power and other devices Two 2 rackmount rails are available from RAID Inc for installing the subsystem into a rack or cabinet Please contact your system vendor for further details Secure the subsystem chassis to the front rack posts using the two 2 screw holes besides the forearm handles M5 and M6 screws are included in kit To install the subsystem into a rack or cabinet please refer to the installation instructions that came with the rackmount rails Rackmounting Chapter 3 Subsystem Connection This chapter outlines some general configuration rules you should use when configuring a storage system and introduces basic information about SAS cabling and topologies for the Falcon Ill enclosures You can refer to these topologies or use them as a guide for developing your own unique topologies A complete description of the power on and power off procedures is also given in this chapter 3 1 Host Connection Prerequisites The Host Link Cables Shown below are some details of the included SAS external cable 120 20 UNIVERSAL KEY 2 4 6 x Figure 3 1
36. ed 256MB capacity or above DDR RAM DIMM module on each controller The controller supports memory up to 2GB in size If any of the memory modules have failed or a different size DIMM module is preferred the preinstalled module can be replaced Replacement and installation instructions are described below DIMM Module Considerations If the memory module on the controller is going to be replaced the following concerns should be addressed when purchasing a replacement module e Purchasing considerations Contact your subsystem vendor for an updated list of compatible DIMM modules e DDR RAM DIMM modules supported The controller supports a DDR RAM DIMM module with memory capacities ranging from 256MB to 2GB e The physical size The controller only supports DDR RAM DIMM modules those are smaller than 30 5mm wide 1 2 inches e Installation considerations When installing the DIMM module it is necessary to remove the controller from the chassis and remove the module from the controller The controller board is more susceptible to damage than other components and must be handled with extreme care e Secure installation When replacing the DIMM module s make sure that the new DIMM module s are firmly in place prior to re installing the controller module s If the DIMM module s are not firmly in place the subsystem will not be able to run and the whole procedure must be repeated DIMM Module Upgrade Replacement Procedure
37. em installation time Detailed and illustrated instructions for each component are given in the following sections 1 Unpack Unpack the enclosure and confirm that all components on the list were included See Section 2 5 2 Rack Cabinet installation If the subsystem is going to be installed in a rack or cabinet it should be installed prior to installing the hard drives Installing the subsystem into a rack or cabinet requires at least two 2 people See Section 2 9 3 Install hard drives Separately purchased SATA Il interface hard drives must be individually installed into the drive trays See Section 2 6 General Installation Procedure 2 4 1 Chapter 2 Hardware Installation 4 Install drive trays After the hard drives have been installed into the drive trays install the drive trays into the enclosure itself See Section 2 7 5 Cable connection Use the supplied power cords to connect the subsystem to the main power It is recommended to connect power cords to separate and independent power sources for higher redundancy eg a UPS device Make sure your subsystem is electrically grounded A CAUTION Handle the cables for connecting SAS devices with care They must not be bent frayed or twisted and the routing paths must be carefully planned to prevent emission interference within a rack system 6 Power up Once the components have been properly installed and all cables are properly connected you ca
38. ent of single power supply failure The modular nature of the subsystem and the easy accessibility to all major components ensure that faults can be corrected online within a few seconds Falcon III Installation and Hardware Reference Manual Ie NOTE On receiving and unpacking your subsystem please check the package contents against the included Unpacking List If any module is missing please contact your subsystem vendor immediately 1 1 2 Model Variations Model A12S G2130 A08S G2130 Controller IFT 82AS21GE12 x 1 IFT 82AS21GE08 x 1 Controller Configuration Single Single SAS Ports 2 2 Drive Bays 12 8 Power Supplies 2 2 Cooling Modules 3 2 Table 1 1 Falcon Ill A12S and A08S Model Variations G Both models come with a single RAID controller These models cannot be upgraded into a dual redundant controller subsystem by adding a second controller The docking bay for the second controller module is covered by a metal plate that should never be removed so that the internal airflow is not interrupted G One visible difference between the 12 bay A12S and the 8 bay A08S models is the metal plate covering the reserved drive slots in the bottom drive row on the A08S model Because of the higher disk drive density the A12S is equipped with an additional cooling module underneath the RAID controller 1 2 Chassis Overview The A12S and AO08S chassis is built with rugged steel in a standard 19 2U prof
39. eps 9 Step 1 Remove the BBU slot dummy cover from the chassis by loosening the retention screws Chapter 2 Hardware Installation medium sized Phillips screwdriver and then pulling the dummy cover away See Figure 2 8 Figure 2 8 Removing the BBU Dummy Cover i Step 2 Install a BBU by aligning it with the module slot and then gently pushing the BBU until it is fully inserted i Step 3 Secure the BBU to the subsystem by fastening the retention screws on the BBU See Figure 2 9 Figure 2 9 Installing the BBU OMA The LED should start flashing to indicate that the BBU is being charged When the BBU is fully charged the LED will turn off See Figure 2 10 BBU LED Figure 2 10 BBU LED Ri Step 5 Reset the subsystem for the configuration change to take effect if the BBU is added online NOTE 1 A new or replaced BBU takes at least 12 hours to charge to its full capacity 2 9 2 14 Falcon III Installation and Hardware Reference Manual 3 You may check the BBU related event messages on the LCD Screen or your terminal console to make sure a BBU is successfully installed and starts charging The life expectancy of a BBU is more than one year However batteries life span can fluctuate depending on how many times the batteries are charged An installation date record is kept in the EEPROM embedded in the battery module After reaching the one year life expectancy th
40. ewdriver to loosen the retention screw then pulling out the BBU See Figure 5 6 Figure 5 6 Removing the BBU ua 2 Step 2 Install the replacement BBU Align the BBU with the module slot and then gently push the BBU into the slot When you feel the contact resistance use slightly more force for the back end connector to mate with the corresponding connector on the charger board ea 2 Step3 Secure the BBU to the subsystem by fastening the retention screw See Figure 5 7 Falcon III Installation and Hardware Reference Manual Figure 5 7 Installing the BBU dq Step 4 Reset the subsystem if the BBU is replaced online After a system reset the LED should start flashing to indicate that the BBU is being charged When the BBU is fully charged the LED will go off See Figure 5 8 BBU LED Figure 5 8 BBU LED NOTE 7 A new or replaced BBU takes at most twelve 12 hours to charge to its full capacity Reset the subsystem whenever a BBU is replaced or added for the new BBU to take effect 2 The life expectancy of a BBU is more than one year However it is considered a safe procedure to replace the BBU every year Follow the procedures above to replace a used BBU with a replacement in order to maintain the fault tolerance feature 3 The new BBU with RAID Inc s ASIC400 subsystem series comes with an EEPROM for recording FRU data By checking against the system real time clock firmware
41. ice LAN Activity Green BLINKING indicates active transmission Table 4 6 LAN Port LED Definitions BBU LED Related locations of BBU LEDs are shown in the controller LED diagram above BBU LED definitions are shown in Table 4 7 Color Status Flashing The LED flashes to indicate the BBU is being Amber charged Static Amber The BBU has failed OFF The BBU is fully charged and is able to sustain cached data Table 4 7 BBU LED Definitions PSU LEDs Each PSU comes with a single LED see Figure 4 7 located near the power switch This LED indicates the operational status of the PSU Please refer to the PSU LED definitions shown in Table 4 8 PSU LED PSU LED Figure 4 7 PSU LED Color Status Intermittent The power supply has not been turned on The Flashing Green PSU LED flashes when the subsystem is connected to a power source but not yet turned on Static Red The PSU has failed and is unable to Static Green The PSU is operating normally provide power to the subsystem Table 4 8 PSU LED Definitions Chapter 4 Subsystem Operation and Monitoring 4 4 7 Cooling Module LEDs Each cooling module has one 1 red LEDs located on the PSU module Each LED corresponds to an individual cooling fan See Figure 4 8 Please refer to the cooling module LED definitions shown in Table 4 9 all Figure 4 8 A12S Cooling Modul
42. ile The chassis is divided into the front and rear sections Due to the wide varieties of rackmount options rackmount rails are provided as optional accessories You can locate all major components in the following sections Ie NOTE Components accessed through the front panel are referred to as Front Panel Components and components accessed through the rear panel are referred to as Rear Panel Components Chapter 1 Introduction 1 2 1 Front Panel Overview The front section of the subsystem features a 4 x 3 or 4 x 2 layout for housing twelve 12 or eight 8 3 5 inch drives Two 2 forearm handles on the sides of the chassis help with retrieving the chassis from a rack cabinet A comprehensive LCD keypad panel provides access to all embedded firmware functionalities The front views of the enclosures are shown below IOO oO Handle Drive Trays Handle Figure 1 2 Falcon Ill 12 Bay Enclosure Front View Handle Drive Trays Handle Figure 1 3 Falcon Ill 8 Bay Enclosure Front View Drive bays with drive tray canisters The subsystem comes with twelve 12 or eight 8 drive bays in the front section of the chassis LCD keypad panel The LCD panel is mounted on the left side forearm handle The panel comes with status LEDs function keys and a mute button 1 2 2 Falcon III Installation and Hardware Reference Manual Rear Panel Overview The enclosure rear views are shown below The rear panel provi
43. k drive Replacing a wrong drive can fatally fail a RAID3 or RAIDS logical array al 1 2 3 4 o gt 5 6 F 4 o ar 9 100 4 n 12 gt e Figure 1 10 Drive Bay Numbering Sequence Falcon III Installation and Hardware Reference Manual 1 3 83 The RAID Controller Module Controller Retention spring screws Figure 1 11 RAID Controller Module The RAID controller contains a main circuit board and a faceplate providing external interfaces Components contained within the controller are non user serviceable Except when replacing a failed controller or replacing its DIMM module the controller module should never be removed or opened 1 3 3 1 Controller Module Interfaces The controller interfaces are accessed through the controller faceplate as shown in Figure 1 12 Serial ports BBU Status Ethernet Mini SAS Status 4x ports LEDs Figure 1 12 Controller Faceplate SAS Host Ports Each RAID controller features two 2 SAS ports labeled CHO Channel 0 or CH1 Channel 1 The 4 PHY wide SAS ports comply with the SFF 8088 specification Each quad port comprises the connectivity of 4 PHYs with Gigabits of host link bandwidth Each subsystem comes with one 1 host link cable Chapter 1 Introduction Status LEDs These LEDs display various operating statuses Please refer to Chapter 4 for more information 1 3 4
44. l to determine what has triggered the alarm After determining what has occurred the manager must take appropriate actions to rectify the problem A WARNING If an alarm is triggered it is necessary for you to determine the cause of the problem lf the audible alarm is ignored and the problem is not rectified unexpected damages may ensue Failed Devices If any of the following devices fail the audible alarm will be triggered e RAID controller Cooling module e PSU e BBU e Hard drive e Sensors and presence detection circuits 5 1 5 1 1 Chapter 5 System Maintenance Overview About Subsystem Maintenance Constant monitoring and maintenance of your subsystem minimizes system downtime and helps ensure the working integrity of the system for a longer period of time If any of the components fails they must be replaced as soon as possible A WARNING Do not remove a failed component from the subsystem until you have a replacement on hand If you remove a failed component without replacing it the internal airflow will be disrupted and the system will overheat causing damage to the subsystem All of the following components can be replaced in case of failure 1 RAID controller modules Section 5 2 2 Memory modules Section 5 3 3 BBU Section 5 4 4 PSUs Section 5 5 5 Cooling modules Section 5 6 6 Hard drives and drive trays Section 5 7 5 1 2 Falcon III Installation
45. located on all active components The LEDs inform you of the integrity of a given component or a given link You should become familiar with different LEDs that are present on the subsystem and their functions See Section 4 4 Audible alarm A beeper is equipped on the RAID controller board and will be triggered if any threatening events occurs These events usually jeopardize the functional integrity of the controller board and must be heeded at all times Events such as breaching of the temperature thresholds will trigger the alarm If a subsystem manager is present he she can use any of the management tools to determine the cause of the alarm and take appropriate measures See Section 4 5 PC An IC bus connects to sensors or detection circuits that reside on PSUs backplane cooling modules and RAID controller board Falcon III Installation and Hardware Reference Manual 4 4 Status indicating LEDs 4 4 1 LED Overview All FRUs Field Replaceable Units have LEDs that indicate the operational status The list in Table 4 1 shows the number of LEDs that reside on each componert Component LEDs per Module Total LEDs Definition LCD Keypad Panel 3 3 See Section 4 4 2 Drive Trays 2 24 or 16 See Section 4 4 3 Controller Modules 7 7 See Section 4 4 4 SAS Port 1 2 See Section 4 4 4 2 LAN Port 2 2 See Section 4 4 4 4 BBU 1 1 See Section 4 4 5 PSU 1 2 See Section 4 4 6 Cooling Module 1 3or2 See Section 4 4
46. losure See detailed instructions in the following section Chapter 2 Hardware Installation 2 7 Drive Tray Installation Once the hard drives have been installed in the drive trays the drive trays are ready to be installed into the subsystem A WARNING All drive trays must be installed into the enclosure even if they do not contain a hard drive If the trays are not installed into the enclosure the ventilation required for cooling will not be normalized and the subsystem will overheat a t Step 1 Make sure the rotary bezel lock is in the unlocked position i e the groove on its face is in a horizontal orientation as shown in Figure 2 3 If the groove is in a vertical position the key lock is locked and the front bezel on the drive tray cannot be opened Rotary Lock Release Button LED Indicators Figure 2 3 Front View of an Individual Drive Tray ea t Step 2 Open the front flap on the drive tray see Figure 2 4 by pushing the release button on the front flap The front flap will automatically swing open Figure 2 4 Opening the Drive Tray Front Flap Falcon III Installation and Hardware Reference Manual i Step 3 Align the drive tray with the tray slot into which you want to insert Make sure it is properly aligned andthen gently slide it in This should be done smoothly and gently See Figure 2 5 A CAUTION Slamming the drive tray into the chassis can damage the back end connector
47. me disconnect it from mains to avoid transient over voltage Never open the enclosure chassis For safety reasons only qualified service personnel should open the equipment If any of the following situations occurs contact the Service personnel a The power cord or plug is damaged b The equipment has been exposed to moisture c The enclosure does not function properly or you cannot get it work according to this manual d The enclosure has been dropped against a hard surface e The enclosure shows obvious signs of breakage Thermal notice All drive trays even if they do not contain a hard drive must be installed into the enclosure Leaving a drive bay or module slot open will seriously affect the airflow efficiency and consequently lead to overheating Keep a faulty module in place until you have a replacement unit and are ready to replace it An enclosure without disk drives can weigh more than 20 kilograms 44 Ibs Two people will be required to install or relocate the subsystem Airflow considerations The subsystem requires an airflow clearance especially at the front and rear For proper ventilation a minimum of 2 5cm 1 inch is required for the distance between the front of the enclosure and rack cover a minimum of 10cm 4 inches is required for the distance between the enclosure and the rear wall of the cabinet Handle the system modules by the retention screws ejection levers or the module s metal fr
48. n power up the subsystem and configure the RAID array See Section 4 1 Installation Procedure Flowchart Figure 2 1 shows a flowchart of the installation procedure As you complete each step check off the Done box on the right Please use this flowchart in conjunction with the instructions that follow Unpack Done y Rack Cabinet Installation Done y Hard Drive Installation Done y Drive Tray Installation Done Y Cable Connection Done y Power On Done Figure 2 1 Installation Flowchart 2 5 2 5 1 2 5 2 Falcon III Installation and Hardware Reference Manual Unpacking the Subsystem Compare the Unpacking List against the actual package contents to confirm that all required materials have arrived Carefully check the items contained in each box before proceeding with installation A WARNING Do not rely on the non definitive summarized unpacking list shown below it is for reference only A detailed packing list can be found in your product shipping package or product CD Each shipping package is divided into upper and lower levels Upper level box contents twelve 12 or eight 8 drive canisters Lower level contents Three 3 boxes are placed in the lower level One 1 box contains the enclosure chassis with all the pre installed components The other two 2 boxes contain the power cords and accessory items Accessory items include an RS 232C serial cable null modem Quick In
49. nd interfaced through two SFF 8088 connectors Drive Interface SATA Il Drive Channels Dedicated channel to each disk drive Caching Mode Write through or write back Cache Memory Number of LUNs Default 256MB up to 2GB DDR RAM DIMM modules with ECC Up to 64 LUNs Multiple Target IDs Memory Host Channel No Aliases for Target IDs Yes Firmware on Flash Yes Drive Hot swap Yes with transparent reset of non responsive drives Controller Hot swap No Architectural Specifications CPU 600MHz PowerPC 750FL DIMM Slot One 184 pin DDR DIMM socket ASIC RAID Inc 64 bit chipset ASIC400 Flash ROM 64Mbit 83MB 128KB with RTC with embedded NYRAM RAIDWatch utility Hardware XOR Yes For event messages with time record and Real time Clock task scheduling Functional Specifications A 3 A 4 Falcon III Installation and Hardware Reference Manual A 3 Power Supply Specifications Specifications Nominal Power 350W with active PFC 12 0V 25A Max 5 0V 25A Max 3 3V 20A Max DC Output Input Frequency 47 to 63Hz Input Voltage 100VAC 6A or 240VAC 3A with PFC Power Factor Yes Correction At least 16ms at 115 230VAC full load after a Hold up Time loss of AC input FG Through backplane to RAID controller s Automatic shutdown when losing cooling or elevated ambient temperatu
50. nformity with the EMC Certified Worldwide This device meets the requirements of the CB standard for electrical equipment with regard to establishing a satisfactory level of safety for persons using the device and for the area surrounding the apparatus This standard covers only safety aspects of the above apparatus it does not cover other matters such as style or performance For Power Supplies compatibility to China Compulsory Certification ITE BSMI Class B CNS 13438 for Taiwan FARRE jae PATS Em Ee EAR E H gt ARE Karte ERENT PARERE RRNA EUR EHER This device is in conformity with UL standards for safety RAID Inc is committed to being properly prepared and taking all the necessary steps that will result in our compliance with the new European directive RoHS 2002 95 EC on or before the specific dates set forth in those applicable laws and regulations RAID Inc is applying its own internal efforts and expertise and is working closely with customers and suppliers to achieve compliance while maintaining an uninterrupted supply of quality products RAID Inc is currently investigating evaluating and qualifying our materials and components to ensure that products sold on or after 1 July 2006 in such territory are in compliance with the above regulations Falcon III Installation and Hardware Reference Manual Disposal of Old Electrical amp Electronic Equipment Applicable in the European Union and other Eu
51. ns battery cells mounted on a metal bracket and connects to an adaptor board within the RAID controller The BBU is secured to the RAID controller at the top center of the faceplate using retention screws If a BBU fails it should be replaced as soon as possible Please refer to Section 2 8 1 before replacing it Fault Conditions A BBU failure can result from the following 1 A BBU has lost its ability to hold electrical charge This may be the case after the battery cells have been recharged for many times regardless of how long the module has been used Therefore a stable power source is important for system operation 2 The charger circuitry implemented within the controller has failed There are other conditions that might trigger the BBU fault events and trigger the BBU fault LED 1 The temperature sensor embedded with the charger circuit reports a temperature reading exceeding the preset threshold The charger circuits will enter a low power and self protection state 2 A BBU module has been charged for over twelve 12 hours A timer is embedded with the charger When this occurs the charger will enter a timer fault state The fault condition usually occurs with a brand new BBU or with a totally discharged BBU Charging will resume automatically if you remove and then re install the BBU BBU Warnings and Precautions Install or replace the BBU with the BBUs supplied by RAID Inc only Use of battery cells pro
52. o 3 660m 12 000 ft Altitude Non operating Sea level to 12 192m 40 000 ft Power Requirements 100VAC 6A Input Voltage 240VAC E 3A with PFC auto switching Frequency 47 to 63Hz Power 350W Consumption Dimensions Without Forearm With Forearm Handles Handles Not including rear end protrusions Height 88mm 88mm Width 446mm 482mm Length 490mm 534mm Package dimensions 344H x 567W x 772D mm Shock Half sine Operating 5G peak 11ms duration Non operating 15G 11ms half sine Technical Specifications A 1 Falcon III Installation and Hardware Reference Manual A 2 Vibration Operating 0 5oct min 5 to 500Hz sinewave 0 2G Non operating 0 5oct min 5 to 500Hz sinewave 1 0G Certifications CE CB FCC Class B UL60959 IEC 60950 BSMI Warning Alarms Event Audible alarms System LEDs RAIDWatch Manager LCD screen RS 232C terminal broadcast SNMP traps MSN messenger SMS short messages notifications sent over e mail fax LAN Technical Specifications Appendix A Specifications A 2 Functional Specifications Configuration Specifications RAID Levels 0 1 0 1 3 5 6 10 30 50 60 and Non RAID disk spanning Host O S Compatibility Host O S independent Host Interface SAS Host Channels Eight SMP PHYs configured as two SCSI like channels a
53. ocated in the upper center of the controller module When the controller module is removed from the subsystem the BBU module is also removed Make sure the BBU module is installed properly into the module slot before the controller is reinstalled into the subsystem Falcon III Installation and Hardware Reference Manual 5 2 2 Removing the Controller Module To remove the controller module i Step 1 Prepare a clean static free work pad or container to place the removed controller Ri Step 2 Disconnect all cables from the controller module These may include the Ethernet cable SAS host links and serial cables connected to the COM ports 9 Step 3 Loosen the captive screws that secure the controller to the chassis See Figure 5 1 AS ic 000 AALO see RO Figure 5 1 Loosening the Controller Captive Screws i Step 4 Remove the controller module by pulling the captive screws See Figure 5 2 o Figure 5 2 Removing Controller Gently pull the controller module out of the subsystem Place the controller module on a clean static free surface 5 2 3 Chapter 5 Subsystem Maintenance and Upgrading A WARNING G Unnecessary tampering with the controller module can cause damage Remove the controller only if it is absolutely necessary When removing a controller module from the chassis all anti static preventative measures should be strictly adhered to Failure to adhere to spe
54. oduct utility CD included with your subsystem package Conventions Naming The Falcon Ill series is hereafter referred to as simply the subsystem or the enclosure and Falcon Ill can be abbreviated as ES Falcon III Installation and Hardware Reference Manual Xii Lists Bulleted Lists Bulleted lists are statements of non sequential facts They can be read in any order Each statement is i a preceded by around black dot e Numbered Lists Numbered lists are used to describe sequential steps you should follow in order Important information that users should be aware of is indicated with the following icons e NOTE These messages inform the reader of essential but non critical information These messages should be read carefully as any directions or instructions contained therein can help you avoid making mistakes A CAUTION Cautionary messages should also be heeded to help you reduce the chance of losing data or damaging the system Y IMPORTANT Important messages help you avoid erroneous configurations and hardware faults A WARNING Warnings appear where overlooked details may cause damages to the equipment or result in personal injury Warnings should be taken seriously Software and Firmware Updates Please contact your system vendor or visit RAID Inc s VIP room website http viproom RAID Inc com tw index asp for the latest software or firmware updates Problems that occur d
55. odules Make sure all enclosure modules and covers are securely in place during operation ESD Precautions Observe all conventional anti ESD Electro Static Discharge methods when handling the system modules It is recommended to use a grounded wrist strap and an anti static work pad Avoid dust and debris in your work area Falcon III Installation and Hardware Reference Manual About This Manual This manual Introduces the Falcon Ill RAID subsystem series Describes all active components in the subsystem Provides recommendations and details about the hardware installation processes Briefly describes how to monitor the subsystem Describes how to maintain the subsystem This manual does not Describe non user serviceable components Describe the configuration options of the firmware using terminal emulation programs or the RAIDWatch GUI that came with your subsystem Give a detailed description of the RAID controllers embedded within the subsystem Revision History Rev 1 0 Initial Release Rev 1 1 Corrected spare parts list Who should read this manual This manual assumes that its readers are experienced with computer hardware installation and are familiar with storage enclosures Related Documentation RAID Subsystem Operation Manual firmware RAIDWatch User s Manuals Java based or the firmware embedded browser based versions These two 2 documents are located in the pr
56. ollowing monitoring features are included in the subsystem 1 4 1 IC bus The following subsystem elements are interfaced to the AID 2 controller over a non user serviceable C bus O PSUs Cooling modules Temperature sensors resided on the controller board and backplane board G Presence detection circuitry 1 4 2 LED Indicators The following active components come with LEDs to indicate the status of individual components Please refer to Chapter 4 for more information on System Monitoring LCD keypad panel three status LEDs Drive trays two LEDs on each tray RAID controller each module has six 6 LEDs and one 1 LED specifically for the Restore Default Functionality Each SAS host port comes with an LED for link status Cooling modules one LED PSUs one LED on each module 1 43 Audible Alarms The enclosure comes with audible alarms that are triggered when certain active components fail or when certain subsystem thresholds are exceeded Whenever you hear an audible alarm from the enclosure it is imperative that you determine the cause and rectify the problem immediately Event notification messages indicate the completion or status of array configuration tasks and are always accompanied by two 2 or three 3 successive and prolonged beeps Enclosure Monitoring 1 11 1 5 1 5 1 1 5 2 Chapter 1 Introduction A WARNING Failing to respond to a sounding audible alarm c
57. on the BBU rear panel should start flashing amber indicating that the BBU is being charged 6 PSU LEDs If the PSU is operating normally and experiencing no problem after being powered on the LEDs on the PSU should light green 7 Firmware and RAIDWatch Once the subsystem is successfully initialized you may examine details of the operating statuses using the embedded firmware utility or the RAIDWatch GUI software 8 Audible alarm If any errors occur during the initialization process the onboard alarm will sound in a hastily repeated manner A NOTE The subsystem is designed for continuous operation If a component fails the fault can be corrected online LCD Screen When powering on the subsystem wait for the front panel LCD screen to show READY or No Host LUN Model Name Status Data Transfer Indicator Figure 4 2 The LCD Startup Screen 4 4 Falcon III Installation and Hardware Reference Manual The LCD screen startup sequence is described below Initializing Please Wait Power On Self Test Please Wait Power On Self Test Completed Falcon Ill 256MB RAM Wait Falcon Ill No Host LUN This screen appears when the PSUs are turned on The subsystem is performing a self test The self test has been completed Verifying the installed cache memory System is ready You can now start to configure the subsystem Power On 4 2 4 3
58. ons 4 4 4 2 SAS Port LEDs 4 4 4 3 4 4 4 4 Each controller module houses two 2 SAS 4x wide host ports Each of these SAS ports has one 1 LED see Figure 4 5 for displaying the operating statuses Steady GREEN indicates that all PHYs are validly linked to external devices SAS Link Status Green Blinking indicates one of the 4 PHY links has failed OFF indicates all 4 PHYs are offline Table 4 5 SAS Port LED Definitions Restore Default LED A restore default LED is located above the restore default push button on the lower right corner of the controller faceplate See Figure 4 5 To restore firmware defaults press and hold the button down before powering on the subsystem Once the factory defaults are successfully restored release the button after the restore default LED lights green LAN Port LEDs A shielded Ethernet cable is recommended for connecting the RJ 45 Ethernet management port to a local network after you configure an IP address This enables you to manage your subsystem via LAN or WAN Two 2 LEDs on the Ethernet port indicate connection statuses See Figure 4 6 for the locations of the LED indicators Refer to Table 4 6 for the LED definitions Link Activity Figure 4 6 LAN Indicators 4 4 5 4 4 6 Falcon III Installation and Hardware Reference Manual Name Color Status ON indicates the management port is Link Status Green connected to a node or networking dev
59. re over voltage protection is also available Over temperature Protection Cooling Fans Two fans for each unit inside PSU A 4 Cooling Module Specifications Specifications High or low rotation speed controlled by Speed firmware Max Air Flow High speed 31 8CFM each module Low speed 20 1CFM Input Power 9 3 12W max Rated Voltage DC 12V Operating 10 to 60 C Tomperanue Storage 20 to 70 C Power Supply Specifications A 5 Appendix A Specifications RAID Management Specifications e Text based firmware embedded utility over RS 232C through the included serial cable Y cable for the dual controller Configuration model e LCD keypad panel e The RAIDWatch Manager program using in band or Ethernet connection Performance Monitoring Yes Remote Control Yes and Monitoring Event Broadcast Alert Yes via RAIDWatch sub module the Configuration Client utility NPC or the Embedded browser based RAIDWatch Event Notification Yes via RAIDWatch sub module the Configuration Client utility NPC or Embedded browser based RAIDWatch Hardware Connection Configuration on Disk In band over Fiber out of band via Ethernet or RS 232C Configuration data stored on disks so that logical drive configurations exist after controller replacement basic settings e g channel mode settings are stored on NVRAM Failure Indicator
60. re the memory module is correctly installed on the controller boards BBU Battery backup unit is an optional addition If preferred make sure the BBU s are properly installed before turning on the subsystem Hard drives Hard drives are correctly installed in the drive trays O Drive trays All the drive trays whether or not they contain a hard drive are installed into the subsystem Cable connections The subsystem is correctly connected to host computer s management computers or external networking devices Power cords The power cords are connected to the PSUs on the subsystem and plugged into the main power source Ambient temperature All subsystem components are acclimated to the surrounding temperature Power On 4 1 Falcon III Installation and Hardware Reference Manual 4 1 2 Power On Procedure To power on the subsystem please follow the steps below a 2 Step 1 Power on the RAID subsystem Using the included power cords connect both power sockets on the subsystem s power supplies to the main power source Power on the subsystem by the two 2 power switches on power supplies See Figure 4 1 Each switch controls a_ single PSU therefore make sure both switches are turned on Power socket Power socket Power switch Power switch Figure 4 1 Power Sockets and Power Switches A CAUTION Although the PSUs are redundant and a single PSU can provide sufficient power to the s
61. re their working integrity should be maintained at all times Although the cooling modules are fully redundant it is not advisable to run the Falcon IIl subsystem with fans in a single PSU module for an extended period of time If the cooling fans in the only remaining module fail the subsystem will quickly overheat Detecting a failed cooling module If a cooling module fails the LEDs located at the rear facing faceplate of the PSU module an audible alarm the firmware embedded utility the RAIDWatch manager software or the Configuration Client utility can notify you Immediate replacement Once you are notified that a cooling module has failed it should be replaced as soon as possible A failed module should only be removed from the subsystem when you have a replacement immediately available Cooling Module Maintenance 5 6 2 Chapter 5 Subsystem Maintenance and Upgrading Replacing a Cooling Module If a cooling module fails it must be replaced as soon as possible The cooling modules are secured to the PSU with retention latch mechanisms To replace a cooling module follow the steps below A WARNING The fan replacement process should be completed within five 5 minutes If the process takes too long the accumulated heat can damage the subsystem Keep a failed module in its bay until a replacement unit is in hand a d Step 1 Squeeze the retention latches towards the center See Figure 5 12
62. ropean countries with separate collection systems This symbol on the product or on its packaging indicates that this product shall not be treated as household waste Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment By proper waste handling of this product you ensure that it has no negative consequences for the environment and human health which could otherwise be caused if this product is thrown into the garbage bin The recycling of materials will help to conserve natural resources For more details about recycling of this product please contact your local city office your household waste disposal service or the dealer from whom you purchased the product This product utilizes STA standards compliant interfaces Falcon III Installation and Hardware Reference Manual Table of Contents CONTACT INFORMATION ociosa tons Fa OUS ca aene nen COPYRIGHT 2009 This Edition First Published 2009 Disclaimer s edad ien eivai ds Orda ads AA ERE RUE jii WARNINGS AND CERTIFICATIONS TABLE OF CONTENTIS 5 262255ceeo perse sss ep sene sara D osse n So rasa SAFETY PRECAUTIONS Precautions and Instructions Precautions THIS MANUAL 522445520200500059 HISTORY cuasi osea neon eeo seran eB cta cacas dende coUe onec Tapes ense oso ean ege SHOULD READ THIS MANUAL esee RELATED DOCUMENTATION ccccccsssssccsssccc
63. s Under normal operating conditions the cooling fans rotate at the low speed which maintains a sufficient airflow across the components Under the following conditions the cooling fans will raise their rotation speed to increase the airflow 1 Component failure if a fan in a cooling module a PSU or a temperature sensor fails the remaining cooling fan s automatically raises its rotation speed 2 Elevated temperature if any of the temperature readings breaches the upper threshold set for any of the interior temperature sensors the cooling fans automatically raise their rotation speed 3 During the subsystem initialization stage the cooling fans operate at the high speed and return to low speed once the initialization process is completed and no erroneous condition is detected e NOTE There are two value sets for the upper temperature thresholds One is set for event notification and the other triggers higher fan rotation speed The preset value for event notification can be changed using the firmware embedded configuration utility while the fan speed trigger is not a user s option Please refer to the firmware Operation Manual for the options with event notification values Falcon III Installation and Hardware Reference Manual 1 4 Enclosure Monitoring The enclosure comes with a number of different monitoring methods to provide you with continual updates on the status of the system and the individual components The f
64. s should be used when addressing this concern gt Place the enclosure on a soft clean surface before working on it Placing the enclosure on a rough surface during servicing may damage the chassis finish 5 Do not remove any module or component from its anti static bag to prevent damage to the electric components 6 Because hard drives are prone to damage due to shock and vibration during operation all hard drives should be installed in a rack cabinet before powering up 7 Do NOT stack the hard drives on top of each other without their protective drive trays Even when the drives are installed in the drive trays contact with the exposed PCB or interface pins may Safety Precautions 10 11 12 13 14 15 16 17 Chapter 2 Hardware Installation result in ESD damage which will yield various immediate or latent failures Stacking drives one upon another can result in erasing the programmable contents When replacing components insert them as gently as possible while assuring full engagement Vibration and shock can easily damage hard drives during operation Handle the hard drives with extreme care Place the power cords and all cables away from foot traffic Do not place anything over the power cords After all equipment is installed in a rack carefully route the power cords and data cables so that power cords are not resting against data cables If the enclosure is not used for a long ti
65. s user s guide may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures G Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected G Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful Falcon III Installation and Hardware Reference Manual interference and 2 this device must accept any interference received including interference that may cause undesired operation Warning A shielded power cord is required in order to meet FCC emission limits and also to prevent interference with nearby radio and television reception Use only shielded cables to connect I O devices to this equipment You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment CCC D33225 This device is in co
66. soft and clean surface to place your subsystem on before working on it Servicing on a rough surface may damage the exterior of the chassis f it is necessary to transport the subsystem repackage all the disk drives separately using the original packaging materials The Falcon lll subsystem comes with numerous drive bays Leaving any of these drive bays empty will seriously affect the efficiency of the airflow through the enclosure interior and will consequently lead to system overheating and irreparable damage O Prior to powering on the subsystem ensure that the correct power range is being used O All modules must be properly installed before powering on the subsystem If a cooling module is missing the heat will quickly accumulate within the chassis and other components may malfunction f a module fails leave it in place until you have a replacement unit and you are ready to replace it Handle the subsystem modules using their retention screws eject levers and the metal frames faceplates Avoid touching the PCB boards and connector pins Airflow Consideration The subsystem requires an airflow clearance especially at the front and rear Be sure that the rack cabinet into which the subsystem chassis will be installed provides sufficient ventilation channels and airflow circulation around the subsystem To comply with safety emission or thermal requirements do NOT remove the covers or replaceable m
67. stallation Guide screws and a CD containing the RAIDWatch Manager software and its manuals Installation and Hardware Reference Manual this document Application Note and the RAID Subsystem Operation Manual for firmware embedded configuration utility Preinstalled Components The followings are pre installed components 1 LCD keypad panel 2 Forearm handles 1 Backplane board 1 Controller module 2 PSUs 3 or 2 Cooling modules 000000 Modules to be Installed Hard drives are delicate and should be installed onsite Hard drives separately purchased SATA II drives Drive trays Host side connections please refer to Chapter 3 Battery Backup module optional oo0o00 Chapter 2 Hardware Installation 2 6 Hard Drive Installation 2 6 1 Hard Drive Installation Prerequisites Hard drives should be purchased separately When selecting hard drives the following factors should be considered Capacity MB GB Use drives with the same capacity RAID arrays use a least common denominator approach meaning the maximum capacity used in each drive for comprising a logical configuration is the maximum capacity of the smallest drive Therefore choose large capacity hard drives with the same storage capacity Profile The enclosure drive bays are designed for 3 5 inch wide x 1 inch pitch hard drives Drive Interface Type The enclosure is designed to accommodate SATA II hard drives A CAUTION The har
68. ubsystem Maintenance and Upgrading A WARNING When a PSU is removed from the chassis the cooling module is also removed from the chassis It is recommended that the replacement procedure is completed in less than five 5 minutes to prevent the subsystem from overheating J Step 7 J Step 8 7 Step 9 J Step 10 ua 2 Step 11 Insert the replacement module Make sure the extraction handle is held at its lowest position so that the saddle notches on the sides of the handle can snap onto the metal protrusions along the interior walls of the PSU slot Push the PSU into chassis and when you feel the contact resistance use slightly more force and push the handle upwards to secure the module See Section 5 6 Secure the PSU to the subsystem by fastening the retention screw through the PSU extraction handle Replace the power cord that connects the PSU to the main power source Power on the PSU by flipping its power switch Ensure the replacement PSU is working properly by checking its LED The LED should light constant green when powered on 5 6 5 14 5 6 1 Falcon III Installation and Hardware Reference Manual Cooling Module Maintenance Notes on Cooling Module Maintenance Redundant cooling modules The subsystem is equipped with cooling blowers one 1 within each cooling module These cooling modules control the internal operating temperature of the subsystem and therefo
69. ubsystem and all Table 4 2 LCD Panel LED Definitions e NOTE During the power on process the ATTEN LED will light up steadily Once the subsystem successfully boots up with no faults the ATTEN LED will be turned off 4 4 3 Falcon III Installation and Hardware Reference Manual Drive Tray LEDs Two 2 LED indicators are located on the right side of each drive tray See Figure 4 4 Refer to Table 4 3 for the LED definitions When notified by a drive failure message you should check the drive tray indicators to find the correct location of the failed drive Replacing the wrong drive can fatally fail a logical array Drive Busy LED Power Status LED Figure 4 4 Drive Tray LEDs Name Color Status FLASHING Flashing BLUE indicates the RAID controller is accessing the disk drive The drive is busy Blue Drive Busy Light Flashing LIGHT PURPLE Purple indicates the drive is in a spin up state The drive is not ready OFF indicates that there is no activity on the drive GREEN indicates that a drive is Power Green present in the drive tray Status Red RED indicates that a drive has failed or is missing Table 4 3 Drive Tray LED Definitions Falcon III Installation and Hardware Reference Manual 4 4 4 Controller Module LEDs The controller faceplate is shown in Figure 4 5 Different types of LEDs are present and described in the following sub sections
70. uring the updating process may cause unrecoverable errors and system downtime Always consult technical personnel before proceeding with any firmware upgrade 1 1 Chapter 1 Introduction Product Overview Product Introduction This hardware manual briefly introduces the Falcon Ill SAS Serial Attached SCSI to SATA Serial ATA RAID enclosure that provides RAID protection with Serial ATA SATA II disk drives The enclosure comes with the host side connectivity of eight 8 PHYs via two 2 4x wide mini SAS connectors 4 PHYs in a single quad port and supports twelve 12 or eight 8 hot swappable SATA disk drives The enclosure is managed by a single RAID controller that X provides complete RAID functionalities and the computing power to accelerate data flow between host and Figure 1 1 Falcon Ill 12 Bay Enclosure individual disk drives Component operating statuses are closely monitored and reported through a proprietary enclosure service and the powerful Java or browser based RAIDWatch manager In terms of physical connection the SAS interface provides ease of cabling through Mini SAS SFF 8088 4x wide receptacle connectors Each SAS PHY within is capable of a 3 0 Gbps data rate Dual redundant power supplies and cooling modules protect the subsystem from the down time caused by single module failure Power supply units PSU share load in a dual redundant configuration and is able to sustain system operation in the ev
71. using either a PC hyper terminal connected through the COM serial port or the LCD keypad panel Device status information can be obtained from the firmware Firmware functionalities mum A LP OA AA Ws alc ie lis al Mee ae Chapter 4 Subsystem Operation and Monitoring RAIDWatch RAIDWatch is a fully integrated browser Java based Graphical User Interface GUI that came with the subsystem and can be used to monitor and maintain the subsystem over standard TCP IP The Ethernet port provides access to your array from a management computer over LAN WAN The RAIDWatch Panel View is customized to display a direct representation of subsystem components via its graphical interface RAIDWatch s graphical content panel allows you to quickly determine the operational status of all components Please refer to the RAIDWatch User s Manual for further details Configuration Client Configuration Client is a powerful sub module that runs as a software program independent from RAIDWatch and can be installed on different management stations It is used for event notification via e mail fax LAN broadcast SNMP traps MSN Messenger SMS Short Message Service and the configuration utility screen Configuration Client helps prevent blind time and keeps you constantly aware of the system status Instructions on activating Configuration Client functionality are provided in the RAIDWatch User s Manual LEDs Device status indicating LEDs are
72. vided otherwise will void our warranty Always dispose of a replaced battery in an ecologically responsible manner Dispose of used BBUs at authorized battery disposal sites only Do not use or leave the BBU near a heat source Heat can melt the insulation and damage other safety features of battery cells Chapter 5 Subsystem Maintenance and Upgrading possibly will cause acid leak and result in flames or explosion G Do not immerse the BBU in water or allow it to get wet lts protective features can be damaged Abnormal chemical reactions may occur possibly will cause functional defects acid leak and other hazardous results Do not disassemble or modify the BBU If disassembled the BBU could leak acid overheat emit smoke burst and or ignite Do not pierce the BBU with a sharp object strike it with a hammer step on it or throw it These actions could damage or deform it and internal short circuiting can occur possibly will cause functional defects acid leak and other hazardous results f a BBU leaks gives off a bad odor generates heat becomes discolored or deformed or in any way appears abnormal during use recharging or storage immediately remove it from the subsystem and stop using it If this is discovered when you first use the BBU return it to RAID Inc To replace a BBU please follow these steps lt q Step 1 Remove the faulty unit from the chassis by using a medium sized Phillips scr
73. wing the forearm handles to the sides To close the handles see Figure 1 8 swing the forearm handles towards the center gently press the handles until a click sound is heard The latches will lock the handles in place Figure 1 8 Closing the Front Handles 1 3 2 Chapter 1 Introduction Drive Tray Rotary Lock Release Button LED Indicators Figure 1 9 Drive Tray Front View The enclosure comes with drive trays see Figure 1 9 designed to accommodate separately purchased standard 1 inch pitch 3 5 inch SATA II disk drives The drive bays are accessible from the front side of the chassis Two 2 LEDs on the tray bezel indicate operating statuses A rotary bezel lock prevents accidental removal while a convenient release button ensures fast and efficient drive swapping There are screw holes on the sides of the drive tray for securing hard drives to the drive tray A WARNING Be careful not to warp twist or contort the drive tray in any way e g by dropping it or resting heavy objects on it The drive tray has been customized to fit into the drive bays in the subsystem If the drive bay superstructure is deformed or altered _the drive trays may not fit properly into the drive bay The diagram below shows drive bays that are numbered from Slot 1 to Slot 12 see Figure 1 10 from left to right and then from top to bottom This numbering sequence is important for identifying and replacing a dis
74. with the following dimensions Measured with forearm 482mm x 88mm x 516mm handles width x height x depth G Measured without 446mm x 88mm x 498mm forearm handles width x height x depth 1 3 Major Components The subsystem houses many active components and most of them can be accessed either through the front or the rear panel The modular design of these components facilitates their easy installation and removal Hot swap mechanisms are incorporated to eliminate power surges and signal glitches that might occur when removing or installing these modules Each component is further described below Maior Components 1 5 1 3 1 Falcon III Installation and Hardware Reference Manual LCD Keypad Panel LCD Panel Status indicators Figure 1 6 LCD Keypad Panel The LCD panel shown in Figure 1 6 consists of a 16 characters x 2 rows LCD screen with push buttons a mute button and LED status indicators The LCD front panel provides full access to all configuration and monitoring options After powering up the subsystem the initial screen displays the subsystem model name A different name can be manually assigned to the subsystem or to different RAID arrays This enables easier identification in a topology consisting of numerous arrays Figure 1 7 Forearm Handle Retention Latches To access drive bays in the left or right hand side column release the retention latches by pushing them outwards see Figure 1 7 and then s
75. ystem it is advisable to turn on both power supplies If only one 1 PSU is operating and that PSU fails system down time will occur a 2 Step 2 Power on the host computers The host computers should be the last devices that are turned on Please refer to the documentation that came with your host computers to see their power on procedures 4 1 3 Power On Status Check Once the subsystem is turned on verify the subsystem status via the following monitoring interfaces 1 Controller module LEDs The Ctlr Status and BBU Link LEDs should light constantly green if BBU is installed one that resides on the controller faceplate 2 Drive tray LEDs The green status LEDs on all drive trays with hard drives installed should light up to show that power is supplied to the drives The Drive Busy LEDs should also start flashing indicating that the system is attempting to access the hard drives Chapter 4 Subsystem Operation and Monitoring 3 LEDs on LCD keypad panel The blue LED on the LCD keypad panel should illuminate after system initialization indicating that System status is ready System initialization may take up to three or five minutes and the system fault LED may light up during the process The system fault LED will turn off after a successful boot up process 4 SAS port LEDs The Link LED underneath each SAS port should illuminate green indicating successful connection has been established 5 BBU LED The LED

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