PaperCut Xerox Embedded Manual
Contents
1. Account ID field If no PIN number is required then the Account ID field should be disabled and not displayed to the user These fields can be renamed to something more appropriate This is described in the Installation instructions Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 4 of 25 PaperCut Xerox Embedded Manual 2011 02 14 2 3 Selecting Shared accounts using the account code The Xerox provides a limited login interface that only provides 2 data entry fields and these are used to enter the username password or the ID PIN To enter an account code this must be entered in the same field as the username or ID number separated by a period hash or asterisk character The period can be entered via the on screen keyboard whereas the hash and asterisk characters can be conveniently entered via the keypad located on the device For example for the user john to login and select an account with code 789 the following are examples for correct input in the User ID prompt john 789 john 789 john 789 3 Installation This section covers the installation of the PaperCut embedded application for compatible Xerox devices The embedded application will allow the control logging and monitoring of walk up off the glass copier usage and may serve as a print release station for network prints for information on just tracking network printing see the PaperCut user m2. copying it is not possible to forcibly stop the copying and log them out of the system The implication of this limitation is e Restricted users with available credit can start copying and continue copying even once they have used their credit Their copier usage will still be recorded in PaperCut and the cost will be deducted from their account which will go into negative balance This is a limitation of the Xerox Network Accounting module 6 2 User Interface The user interface displayed during the user login on the Xerox device is very limited as follows e Only 2 fields are available for device login No customization of these fields is available To allow user s to login we need to accept up to 3 pieces of information and there is only 2 fields This means we use need to overload one field to enter 2 pieces of information e g the username and the account code entered like username fliaccount code See section 2 for more information e No facility to display login error messages when a user fails to login This limitation means there is no way to communicate the reason for a failed login Possible reasons for a failed login include o Invalid username password o User selected an unknown shared account o User selected a shared account they were not permitted to use o The user did not have available credit in their account e No facility to display instructions help for the user These are limitations of the Xerox Ne
3. network connections from the device to the PaperCut server on ports 9191 and 9192 If your PaperCut server has multiple IP addresses or you use NAT on your network see section 7 2 on how to explicitly configure the PaperCut server s network address The device status shows Connecting to server lt servername ip gt This indicates that the web browser is unable to connect to the PaperCut server over the network Common causes of this problem are e The PaperCut application server is not running e There are firewalls or network routing configuration that is stopping the network connection being established Check that for firewalls on the PaperCut server or with your network administrator e There is a network outage that is stopping the connection being established Try accessing the web interface on the Ricoh to check that a network connection can be established I see an error on the Xerox LCD screen This may indicate networking issue a configuration issue or maybe a software bug Re check your settings and restart the MFD i e power off and power on the copier If problems continue contact PaperCut Support Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 24 of 25 PaperCut Xerox Embedded Manual 2011 02 14 My users have symbols in their passwords and or it s difficult to enter their usernames What options do I have The Shift button will offer addition symbols Use of t
4. D Al AUIO IM ee E A 11 4 2 Scenario 1 Standard COPYING scciicccussesivacetersssasceswmnvecadosdancainsetemenareseieownres 13 4 3 Scenario 2 Copying with account selection eessessseseresereserererererererrseresseee 14 4 4 Scenario 3 Print release oncsccensresssctaneacecmnveseiuiarancaennecnavtavandasiensndetaraadsumntadess 15 AS Scenario 4 Scanning and faXing ssssssssesesrserrserrsrrrsrrrsrresrrrsrrrsrerereesreeseee 17 E E i EE E E E E E E 18 S DEV EFUN O E E eee eee eee 18 5 2 Authentication Methods ssssessssssssserssssssssserrrsssssssseereesssssssseereesssssseeerees 19 5 3 Customizing Text and Messages ccccceecccsececesccceneceeeceeeeceeenceeeneeeeneeeeenss 19 6 KNOWN Limitations and Security seesssssssessssesrcesrresrrrsrresressrrsreesrreseererrererseee 20 Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 1 of 25 Email sales papercut com Web www papercutcom Fax 61 3 8621 8983 PaperCut Xerox Embedded Manual 2011 02 14 id LEO STOD erra worden webeass tena cures cts ncialeniad E oareaniv alo asennad E T 20 6 2 WSerinterl ACC cree E ea sae scene aalecca sa ceene ee 20 63 IBYVDaSSING Te Syste a a 20 6 4 No support for card readers for authentication essssssseseresrreserrerrrerrrerrrees 21 7 POVGANCCG Congrats iniaa A N 21 Tek GONE EANO nean N TT S 21 7 2 Setting an explicit PaperCut Server Network AdresS cccccssseceeeeseeeeees 21 TOG UO NS es
5. Enter http lt papercut server ip gt 9191 device xerox release and press Save where lt your papercut server gt is the IP address of your PaperCut server 4 Set the server name by highlighting Server Name pressing Change Settings entering PaperCut and clicking Save Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 9 of 25 PaperCut Xerox Embedded Manual 2011 02 14 5 Select Use User ID press Change Settings select No and press Save The result should look like the first row in this screenshot 6 Press Close and Close again For users convenience accessing the print release station functionality can be configured to be access via the Custom 2 button located below the Copy button 1 Onthe Tools screen select System Settings then select Common Service Settings and Screen Button Settings 2 Select Custom Button 2 and press Change Settings Press Web Application Server 1 or the item number of the Web Application Server setting yy lt 4 Press Save Close and Close again The Custom 2 button should be labeled Print Release with a self adhesive label on the device panel 3 3 6 PaperCut Settings 1 Login to the PaperCut administration interface using a web browser e g http papercut server 9191 admin 2 Navigate to Op
6. anges All printing to this queue will now be held until released by a user The photocopier device must also be enabled as a Print Release Station oe E In PaperCut select the Devices tab Select the Xerox MFD s device Under Device Function tick Enable release station Select the print queue that was enabled for hold release above The Xerox device will allow jobs on the selected queues to be released V Enable release station Displays jobs for release from selected queues CI aragorn Lexmark X656de A E aragorn Microsoft XPS Document Writer E aragorn RICOH Aficio SP C811DN PCL 5c E aragorn Send To OneNote 2007 E aragorn SHARP MX 2300N PCL6 w aragorn Xerox DocuCenter 4 Wm E Select all printers Press OK to save Login to a computer workstation as testusersimple Print a few jobs to the print queue that was configured above The jobs will be held in the hold release queue Confirm that the jobs are held by checking that the jobs are listed in the Printers gt Jobs Pending Release page of the PaperCut administration interface Confirm that the username is testusersimple At the device Press the Custom 2 button Enter the username testusersimple and password in the login fields The list of held print jobs is displayed Select the job to release by pressing the Select button next to it Confirm the release of the print job by pressing th
7. anual 3 1 Xerox Device Compatibility For photocopier tracking PaperCut supports any multi function Xerox device that has the Xerox Network Accounting module enabled Network Accounting is also known as JBA accounting The Network Accounting module is often included with the device but for some devices is it necessary to have this enabled by your Xerox supplier Please contact your Xerox supplier for details Secure print release and find me printing is also supported on Xerox devices The automatically release all jobs on device login will work on all devices It works by automatically releasing print jobs when a user logs into the device 3 2 Requirements Ensure that the following points are checked off before getting started e PaperCut is installed and running on your network Please see the Introduction gt Quick Start Guide section of the PaperCut user manual for assistance e Your Xerox MFD requires that the Network Accounting is installed enabled including off box authentication support Network accounting is also known as JBA accounting or off box validation You may need to contact Xerox to enable this functionality e Have available the network name and IP address of the system running PaperCut e g the print server e Ensure that the Xerox MFD is connected to the network Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 5 of 25 PaperCut Xerox Embedd
8. ate EE AE tnciag de eaieddcraalsic tedden tats 23 9 FAQS TrOUDIESHOOUNG iswssescctvescatieertciatisnecastnessaxaelicecsteerkeian a 23 Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 2 of 25 PaperCut Xerox Embedded Manual 2011 02 14 1 Overview This manual provides an overview of the installation configuration and operation of PaperCut s embedded software MFD Multi Function Device solutions Today s MFDs are smarter they have touch screens and offer the ability to run applications directly on the device The goal of PaperCut Software s embedded MFD solution is to leverage these smart devices and to provide walk up copier users with the same set of rich application features provided in the print control area These include e End user authentication including integration with single sign on environments e Monitoring and control of photocopying scanning and faxing quotas charging allocation and logging e Allocation of copying scanning and faxing to accounts departments cost centers projects e Release jobs from a hold release queue secure printing e Group based access control Limit access to the device to members of selected user groups Highlights of the embedded solution include 1 1 Consistency The embedded solutions are developed in house by the PaperCut Software development team This ensures that the copier interface is consistent with the workstation print interface mea
9. d registering the device with PaperCut it will have been configured with reasonable default settings that are suitable for most environments This section covers how to change the default settings All the following settings are available via the device s Summary tab in the PaperCut administration interface 5 1 Device Function The device function setting defines which functions will be available on the device and how it will be used Not all function settings are supported on all devices Device function e g copy release station or both W Track amp control copying 0 10 simpl E Track amp control scanning C Track amp control faxing E Enable release station Each device function is discussed in the following table Track amp control copying The device will track walk up off the glass copying Track amp control scanning The device will track scanning such as scan to email or scan to file Track amp control faxing The device will track the sending of faxes Enable release station The device will act as a print release station Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 18 of 25 PaperCut Xerox Embedded Manual 2011 02 14 NOTE Release station functionality is currently only available on Xerox models that support the embedded web browser See section 3 1 Xerox Device Compatibility 5 2 Authentication Methods PaperCut supports a number of different
10. e Print Job button The job will then print Try cancelling a job by selecting it and then selecting the Cancel Job button The job will be cancelled and will not print Once completed press the Logout button on the device keypad Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 16 of 25 PaperCut Xerox Embedded Manual 2011 02 14 4 5 Scenario 4 Scanning and faxing Xerox devices can also scan documents and send them by email If a phone line is attached they can send faxes You can enable tracking scanning and faxing Users can be prevented from scanning or faxing when they are out of credit To enable tracking of scans and faxes 1 In PaperCut select the Devices tab 2 Select the MFD device 3 Under Device function tick Track amp control scanning and tick Track amp control faxes 4 Select the charging type advanced in both cases and set some numbers for page costs and thresholds The cost after the threshold should be lower than the standard cost as it represents a volume discount As an example the screen shot below shows that the first page of a fax is charged at 0 20 and any subsequent page at 0 10 W Track amp control scanning Charging type advanced Page cost 0 10 Page cost after threshold 0 05 Page count threshold 1 W Track amp control faxing Charging type advanced Page cost 0 20 Page cost afte
11. ed 1 2 3 Log in to PaperCut Select the device from the Devices tab Select the Job Log tab This will list all recent copying activity on the copier The copying just performed as the test user should be listed Verify the details of the job i e that the job was charged to the selected account In the log details click on the Charged To account name to view the account s details Selecting the Job Log tab will display all print copy activity for the account and will show the test photocopying that was performed 4 4 Scenario 3 Print release The embedded application may also be used for print release For full description of PaperCut hold release queues and release stations please read the PaperCut manual Note This feature is only available on devices that support the ability to display HTML web pages on the device Skip this scenario if hold release queues will not be used at your site To perform print release testing a hold release queue must be enabled 1 2 In PaperCut select the Printers tab Select the print queue i e not the device for the Xerox MFD that will be used for testing Enable the Hold release queue option Enable hold release queue Release mode User release w Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 15 of 25 PaperCut Xerox Embedded Manual 2011 02 14 4 Press OK Apply to save the ch
12. ed 21 of 25 PaperCut Xerox Embedded Manual 2011 02 14 e Login to PaperCut e Go to the Options tab e Select Config Editor Advanced from the action links on the left e Find the system network address setting e Enter the public network address for the PaperCut server e Press the Update button next to the setting and confirm the setting is updated To have this change take effect immediately restart the PaperCut Application Server service i e on Windows use Control Panel gt Admin Tools gt Services Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 22 of 25 PaperCut Xerox Embedded Manual 2011 02 14 8 Howit works The following section gives a brief overview of the internal workings of PaperCut s on board solution for Xerox devices It s provided as background information and may be useful for technical administrators troubleshooting problems Typical function workflow 1 A user logs into the MFP via the panel The MFP is configured to contact PaperCut via SOAP web sevices to verify login information as opposed to using the in built PIN authentication in the device 2 The user ID and password is validated and devices access is granted as appropriate If release jobs on login is enabled any waiting jobs are immediately queued for printing called secure print release or find me printing 4 Ifthe user performs any device functions such as Copy Fax or Scan t
13. ed Manual 2011 02 14 e Have available the network address of the Xerox MFD It is recommended that the MFD is configured with a static IP 3 3 Setup Procedure 3 3 1 Introduction This procedure describes the setup of the Xerox Network Accounting module The specific steps screen layouts and button label name can differ between device models However the general process is the same for all devices NOTE 1 The screens and menus shown in this document differ between device models The menus may be located and named slightly differently on different devices NOTE 2 Xerox devices also have an embedded web server that provides a convenient administration interface Depending on the device some of the following on screen settings may have equivalent settings in the web interface from where they can be configured 3 3 2 Networking Firewall Configuration Ensure that your networking firewall configuration allows e inbound connections from the Xerox devices to the PaperCut server on ports 9191 and 9192 e outbound connections from the PaperCut server to the Xerox device on ports 80 and 443 3 3 3 Configure Accounting Settings To proceed with the configuration 1 On the Xerox device press the Log In Out button 2 Login as system administrator the standard login data for system administrators are the username 11111 and the password x admin unless previously configured otherwise Copyright 2011 PaperCut Sof
14. elect the Users tab 2 Select the testusersimple user 3 Set the user s balance to 50 00 and verify the account is set to Restricted Account Details j Balance To set the user s balance enter the value here To adjust the amount lke adding 5 credits select the T s5000 adjust link Making the user restricted means that they wil not be able to print when their account has C V Restricted no cred amp Overdraft Use default overdraft 0 00 4 Verify that this user is set to Automatically charge to personal account in the Account selection options Account Selection Account selection can be used to alow the user to select whet account is charged or even to confirm print jobs before they are sent to the printer These options require running the user chent tool on workstations Print account selection Automatically charge to personal account 5 Press the OK button to save To configure testuseradvanced 1 In PaperCut select the Users tab 2 Select the testuseradvanced user 3 Change the Account Selection option to Standard account selection popup and enable all the account selection options Account Selection Account selection can be used to alow the user to select what account is charged or even to confirm print jobs before they are sent to the printer These options require running the user cent tool on
15. hese are recorded against the user ID in the device s onboard logs 5 At regular periods e g every minute PapeCut contacts the device looking for new log entries logs are downloaded via HTTP using JBA network accounting 6 Any new log entries are analyzed and recorded in PapeCut s usage database Any cost associated with the usage is charged from the user s account or their selected Shared Account 9 FAQ amp Troubleshooting PaperCut shows an error status for the device What could cause this In the Devices list the Xerox device may appear with an error status hover your mouse over the status to see the full status message The status message will help understand the cause of the error The most common cause of problems is due to a networking issue to resolve e Verify that the device network address or IP is entered correctly in PaperCut e Verify that networking and firewalls allow PaperCut to establish a connection to the device on ports 80 and 443 e Verify that networking and firewall settings allow the device to establish connections to the PaperCut server on ports 9191 and 9192 Another common cause of errors is that Network Accounting JBA has not been enabled configured on the device Ensure that the Network Accounting is enabled as described in section 3 3 Another possible cause of problems is if the device firmware does not support the Off box validation features required by PaperCut Th
16. his is however cumbersome You may wish to instruct your users to change their network passwords so they only contain standard characters Another option is to enable the ID Pin authentication option This may be used in addition or as a replacement to username and password authentication and can be limited to numbers only Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 25 of 25
17. iB PaperCut PaperCut Xerox Embedded Manual Contents E OVON eee E ener eee ene ee ee ee ee ee eee 3 Tied E e E EE E A E E tenet oieeeacanieioume E tonaaaiue 3 L2 ETO e E E E E EAER 3 1 3 Rate Of CEVEIOPMENRE ccccccsssescceseccceecsceescceeeeceeeuecsceeeceeeeeceeeuesetsuseseees 3 La Noor NEUT al sare oe eurte pe E E E EEE EEE 3 IES e eE a E E A E E E A A E E E A E E 3 2 CUS Sr WAT OM COV essen E E E E 4 2 1 Logging in with Username and Password cccccsseccesesecesseeeneeseneceeeeseeeneens 4 2 2 Logging in with Identity Number and Optional PIN cc cecccssececeseeeeeeeees 4 2 3 Selecting Shared accounts using the account COE esssssssersesreeereseresereesee 5 3 A O a E E E E O 5 3 1 Xerox Device Compatibility seessesssesnseressressreserresresrrrssresrresseeseresrresreeererseee 5 D REON N a E EE EE E E 5 2o 16 0 98 1 OCCU ee E A A EE 6 oo a EOUN ena E E E EEA 6 3 3 2 Networking Firewall Configuration cccccccccccccsseseeeeseeeccssseeeseeeeeeeeesess 6 3 3 3 Configure Accounting SettingsS sesssesssesrreerrresrrresrrrssrrrssreesreresrrreereess 6 3 3 4 Configure Field Names and Password PIN Masking 8 3 3 5 Configure Release Station Settings cccccccesecccsseccceeseseeeeessseeeseseeeeeees 9 330 Papercut Seins eee ae ene ee eee 10 A Post install testing vcssuccsscaceasosansaneuanscsadedeasanuan nodes psgestusbsineatiadussnaeeasnradiavesnnseraaneodias 11 Ad TESE PRE
18. is feature should be available for recent Xerox copiers supporting Network Accounting however sometimes a firmware upgrade is required Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 23 of 25 PaperCut Xerox Embedded Manual 2011 02 14 How often does PaperCut poll for accounts Account validation is done in real time using the Xerox authentication web services methods Hence and changes made to Shared Accounts user rights or user passwords are available immediately How often does PaperCut poll for job activity After PaperCut detects a login it will check for the completion of the job s every 2 minutes Hence on average the job will appear in and be charged by PaperCut on average no longer than a minute after the job completes and the user logs out of the copier During no activity the copier status is checked every 10 minutes Can I use a hostname rather than an IP address in the URL s when configuring the release station settings Using a hostnames relies on the MFD using your DNS and ensuring that your DNS is correctly configured The quickest failsafe option is to use the server s IP If you have advanced networking skills you may wish to investigate using a hostname The device displays an error when authenticating the user The most likely cause of problems is that the device cannot establish a connection to the PaperCut server Make sure that your networking firewalls allow
19. n user user This option overrides all other authentication methods Description of authentication methods 5 3 Customizing Text and Messages PaperCut allows some text that appears in the device to be customized The custom text might include instructions or terminology that is more appropriate for the site An example of text that is customizable is the welcome text that displays before the user logs in to the device The text can be customized by editing the device configuration from the PaperCut administration interface For more details see the Advanced Configuration section Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 19 of 25 PaperCut Xerox Embedded Manual 2011 02 14 6 Known Limitations and Security The Xerox environment has a number of limitations that have impacted on functionality and security 6 1 Zero Stop In an ideal implementation PaperCut would be able to control exactly how many pages a user Can copy and always prevent the user from overdrawing there account The Xerox Network Accounting environment has some limitations in controlling copying PaperCut will only enable the copier when an authorized user has authenticated at the device and has enough credit to begin copying If a restricted user attempts to login and they have no available credit they will be denied access to photocopying However the Xerox environment has the following limitation e Once the user starts
20. n link on the left Enter an account name Test Account 1 Enter PIN Code 2233 Select the Security tab and allow all users to access that account by adding oe Se the AIl Users group 6 Press OK At the photocopier 1 The photocopier should be showing the services screen as shown below if not press the All Services button at the side of the screen To begin select a Service es Ty ia Lanquage p con Scan to Mailbox Calibration amp Send from Mailbox Ses 2 Press Copy Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 14 of 25 PaperCut Xerox Embedded Manual 2011 02 14 3 Enter the username and the account code in the first field separated by 5 6 either a period hash or asterisk The hash and asterisk characters can be conveniently entered from the keypad located next to the screen Here is an example entering the account code of 2233 testuseradvanced 2233 Press Next You will be prompted the users password Enter the password and press Enter At this point the copier will be enabled for usage Follow the onscreen instructions and perform some test copying l e press the Copy key on the device and perform a copy as normal Once completed copying press Logout button Back in the PaperCut application verify that the copier activity was recorded and the user s account deduct
21. nd system administrators should first familiarize themselves with the procedures and then educate their users about the operation of the device The main limitation is the user interface for logging into the device which is limited to 2 basic text entry fields These fields are e User ID the first field displayed e Account ID the second field display These fields are used for username password and ID PIN entry and can be renamed through the Xerox configuration settings When using shared accounts for department project customer billing the user must enter the account code to charge copying to However there are no fields available which means the account code must be entered into the same field as the username or ID number This is described in detail in section 2 3 This is a limitation of the Xerox Network Accounting JBA module and is confusing for users 2 1 Logging in with Username and Password If the device is configured for username password authentication then the username is entered in the User ID field and the password is entered in the Account ID field These fields can be renamed to something more appropriate This is described in the Installation instructions 2 2 Logging in with Identity Number and Optional PIN When Identity Number authentication is enabled the Identity Number is entered in the User ID field If the device is configure to require PIN entry then the PIN is entered in the
22. ning users only have to learn one system 1 2 Integration PaperCut is a single integrated solution where print internet and copier control are all managed in the one system Users have a single account and administrators have the same level of reporting and administration for all services The embedded solution interacts with the PaperCut server using a Service Oriented Architecture SOA and web services based protocols 1 3 Rate of development PaperCut is developed under a release often policy where new features are made available to users as soon as they are complete Unlike hardware based solutions new versions can be delivered to users regularly as software updates 1 4 Vendor Neutral PaperCut remains true to its vendor neutral stance All embedded solutions are equal and support all server OS s including Windows Linux and Mac 1 5 Security A large percentage of PaperCut s user base is in Education environments where security is important All embedded solutions are developed with security in mind Where security objectives can t be satisfied any deficiencies are fully disclosed Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 3 of 25 2 End User Information Due to the limitations of Xerox devices compromises have to be made when having Xerox devices work with PaperCut Logging into the device in order to access the copying and printing functionality requires special attention a
23. on it is recommended to perform some testing of the common usage scenarios This important for two reasons 1 To ensure that the embedded application is working as expected 2 To familiarize yourself with the features and functionality of PaperCut and the embedded application This section outlines four test scenarios that are applicable for most organizations Please complete all the test scenarios relevant for your site 4 1 Test Preparation To complete these tests it is recommended you use two test users so that each can be configured differently These users are e testusersimple is used to perform basic copier monitoring and control and to perform print release tests e testuseradvanced is used to perform copier monitoring and control with the account selection enabled i e to charge copying to accounts departments cost centers etc Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 11 of 25 PaperCut Xerox Embedded Manual 2011 02 14 To setup these users in PaperCut 1 Create the testusersimple and testuseradvanced users in your Active Directory or LDAP directory 2 Login to the PaperCut s admin web interface 3 Goto the Options gt User Group sync page and press Synchronize Now 4 Once the sync is complete the users will be added to PaperCut The next step is to configure the users To configure testusersimple 1 In PaperCut s
24. r threshold 0 10 Page count threshold 1 At the photocopier log in and scan a few documents and send a few faxes At the end make sure to press the Logout button on the device s keypad In the PaperCut administration interface verify that the scan and fax activities were recorded and the user s account was deducted This can be done as follows 1 Log into the PaperCut administration interface 2 Select the device from the Devices tab 3 Select the Job Log tab This will list all recent activity on the copier including copying scanning and faxing The jobs just performed as the test user should be listed Verify the details of the jobs that were just performed Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 17 of 25 PaperCut Xerox Embedded Manual 2011 02 14 Usage Date Cost Document Name Attrib Dec 9 2009 11 45 23 AM 0 30 fax Dec 9 2009 11 44 35 AM 0 30 scanning 4 Click on the user s name in the user column to view the user s account details 5 Select the Job log tab to display all activity for the user Select the Transaction History tab and verify that the cost of the scans and faxes was deducted from the user s account Transaction date w Transacted by Amount Balance after Dec 9 2009 11 45 23 AM system 0 30 4 40 Dec 9 2009 11 44 35 AM system 40 30 4 70 5 Configuration After completing the Installation section an
25. s should be relabeled E g to Username and Password or ID Number and PIN Ux You can also configure the fields to be masked with characters to protect sensitive passwords or PINs It is recommended to enable masking for sensitive fields To change field names and enable password PIN masking 1 Onthe Tools screen again select Accounting and this time select Accounting Login Screen Settings 2 Select the Alternative Name for option to configure the field names Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 8 of 25 PaperCut Xerox Embedded Manual 2011 02 14 3 Select the masking option for the Account ID field from the Mask Account ID menu option 4 Press Close 3 3 5 Configure Release Station Settings Note This feature is only available on devices supporting the Apeos Integration Plus AIP version 2 1 or later functionality typically supported by FujiXerox devices sold in the Asia Pacific region 1 Onthe Tools screen select System Settings on the right and select Web Application Service Setup from the Group list you may have to scroll down and select Server Setup from the Features list 2 Select an item in the list not used i e has Current Settings set to Not Set and press Change Settings e g Web Application Server 1 3
26. s the Logout button on the device s keypad Back in the PaperCut application verify that the copier activity was recorded and the user s account deducted 1 Log into PaperCut 2 Select the device from the Devices tab 3 Select the Job Log tab This will list all recent copying activity on the copier The copying just performed as the test user should be listed Verify the details of the copy job that was just performed 5 A4 ISO_A4 Apr 16 2008 2 59 30PM testusersimple testusersimple Color 3 0 20 copying Dupes o Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 13 of 25 PaperCut Xerox Embedded Manual 2011 02 14 Click on the user s name in the user column to view the user s account details 5 Select the Job Log tab to display all print copy activity for the user Select the Transaction History tab and verify that the cost of the photocopying was deducted from the user s account Apr 16 2006 3 05 40 PM system Apr 16 2008 3 04 15 PM admin 40 20 50 00 4 3 Scenario 2 Copying with account selection For this test the Account ID prompt has to have been enabled as described in the Installation chapter of this manual Firstly a test account should be created 1 Log into PaperCut select the Accounts tab Select the Create a new account actio
27. tions gt Advanced and ensure the option Enable external hardware integration is enabled External Hardware Integration v Enable external hardware integration for supported devices only 3 Press Apply Navigate to the Devices tab Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 10 of 25 PaperCut Xerox Embedded Manual 2011 02 14 5 Click Create Device Create Device Allows for the creation of an external device a like a photocopier terminal Supported hardware brary Copier is required Device name e g Staff room copier Library cash loader Hostname IP 192 168 1 55 Location Department Optional Library Type Xerox Network accounting JBA Function e g copy release station value loader etc W Track amp contro copying E Track amp control scanning E Track amp contro faxing W Enable release station Additional configuration is available after the device is created Cancel Enter a descriptive name for the device under Device name Enter the Xerox device s IP address under Hostname IP Optionally enter location department information oe From the Type drop down select Xerox Multi Function Device 10 Under Function tick Track amp control copying and Enable release station 11 Click OK 4 Post install testing After completing installation and basic configurati
28. tware International Pty Ltd All Rights Reserved 6 of 25 PaperCut Xerox Embedded Manual 2011 02 14 3 Select Tools gt Accounting and press Accounting Type 4 Select Network Accounting option NOTE If the Network Accounting option is not listed then the Network Accounting module may not be installed on your copier Contact your Xerox supplier to get this installed enabled 5 Select the Verify User Details option and verify that this is enabled for Copying NOTE On some models this option is called Code entry validation 6 Click on the Customize User Prompts button that appears 7 Depending on your needs a For most configurations you will want to enable both the User ID and Account ID prompts because these are used for username password entry or ID pin entry To enable both fields select Display User ID amp Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 7 of 25 PaperCut Xerox Embedded Manual 2011 02 14 Account ID Prompts b If you are using ID authentication without PINs then you can enable just the User ID prompt and select Display User ID Prompt Only 8 Press Save and Save again 3 3 4 Configure Field Names and Password PIN Masking The field names can be altered to better describe their usages So instead of being called User ID or Account ID these field
29. twork Accounting Module 6 3 Bypassing the System It is important that the administrators take care to prevent users from bypassing the system and directly accessing the copier Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 20 of 25 PaperCut Xerox Embedded Manual 2011 02 14 To ensure the system is secure administrations should take the following precautions e The copier s built in admin password should be changed from the default and always kept secure 6 4 Nosupport for card readers for authentication Unfortunately the Xerox Network Accounting JBA system does not support card readers for authentication This is a limitation of the Xerox hardware and embedded environment PaperCut cannot support card readers on Xerox s unless it is supported in future Xerox models 7 Advanced Configuration 7 1 Config Editor The common configuration options for a device in PaperCut are available on the device s Summary tab and are discussed in more detail in the Configuration section This section covers the more advanced or less common configuration options which are available via the Config Editor Advanced tab ext device xerox show Determines whether the confirmation screen is displayed before granting account confirmation access to the device Set to N to disable the welcome screen ext device xerox limit PaperCut will deny device access to restricted users who do not ha
30. ve reference paper size enough balance to copy To determine if a user has enough balance to copy a reference copy is required By default PaperCut checks if the user has enough balance to copy one single sided Letter North America or A4 worldwide page In some situations it may be desirable to change the reference copy such as when the device allows smaller page sizes like A5 a Default for ext device xerox limit reference duplex N No ext device xerox limit reference duplex Default for ext device xerox limit reference paper size in North America Letter Default for ext device xerox limit reference paper size worldwide A4 7 2 Setting an explicit PaperCut Server Network Address The copier connects to the PaperCut server to validate user credentials display print jobs for release etc The device makes inbound network connections to the PaperCut server using a network address of the PaperCut server By default PaperCut will use the server s IP address if the server has multiple IPs then PaperCut will select one of them but on some networks this address may not be publicly accessible from other parts of the network If the PaperCut server has a public IP address or DNS name then you can this can be used instead which allows the copiers to use the public network address instead of the IP address that PaperCut detects To do this Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserv
31. ways to authenticate users who walk up to the devices to perform copying The default authentication method is username and password authentication The available authentication methods can be modified in the External Device Settings gt Authentication methods section Authentication methods Username and password Identity number LI Require PIN Swipe card LI Automatically login as user Authentication methods available for a device Not all authentication methods are supported on all devices A grayed out option indicates that the option is not supported on this device Each authentication method is discussed in the following table Username and password The user may use their domain network username and password to log into the device Identity number The user may log in with their identity number Identity numbers are convenient when usernames are long or cumbersome to enter For example rather than entering a username like john smith 001 it may be more convenient to enter an employee ID of 1234 See the PaperCut user manual for information about user identity numbers including importing identity numbers from an external source Identity number gt When a user logs in with their identity number they must also provide Require PIN their associated PIN This provides additional security for identity number logins Automatically login as Specifies that this device should always automatically log in as the give
32. workstations ds This setting requires this user to run the chent software at all times Information to show in popup Print accour aeto Show the standard account selection popup Allow user to charge to their personal account Allow user to select shared accounts from ist Allow user to select shared accounts using PIN code 4 Press the OK button to save Copyright 2011 PaperCut Software International Pty Ltd All Rights Reserved 12 of 25 PaperCut Xerox Embedded Manual 2011 02 14 4 2 Scenario 1 Standard copying Standard copying involves monitoring charging printing to a user s personal account This is the most commonly used for student printing or basic staff monitoring Users can also be configured for unrestricted printing which is commonly used for staff employee use At the photocopier 1 The photocopier should be showing the services screen as shown below if not press the All Services button at the side of the screen To begin select a Service TF G E mail Screen Contrast Calibration Scan to Mailbox Scan to PC Send from Mailbox ver mi 2 Press Copy 3 Enter the username testusersimple and password in the login fields At this point the copier will be enabled for usage 5 Follow the onscreen instructions and perform some test copying i e press the Copy key on the device and perform a copy as normal 6 Once completed copying pres
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