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The Circle Delivers

1. Belt thermistor Color registration sensor J Color registration sensor e Density sensor REPLAY Board PRY Belt motor To print engine controller PCB Figure 4 2 13 2 Board PRY Cable Route Diagram Left color registration sensor PCB Right color registration sensor PCB PRC PCB PRC PCB Fuser unit I F connector Density sensor Driver junction PCB PRY PCB PU I F connector Figure 4 2 13 3 Board PRY Connection Diagram 43085101TH Rev 1 81 Oki Data CONFIDENTIAL 4 2 14 Fan Fuser Belt Motor High Voltage Power Supply Board Cover Open Switch 1 Detach the left side cover See Subsection 4 2 1 2 Remove screw silver unplug the connector and disassemble belt motor 2 Tool No 1 Detach rear cover 3 See Subsection 4 2 4 Unplug the connector and remove Fan Fuser by turning it clockwise 3 4 b Free the connector and two claws 1 and remove cover open switch 6 Remove screws silver 6 and seven claws 2 unplug the two connectors and disassemble high voltage power supply FAN Fuser Cover open switch Belt thermistor Figure 4 2 14 Fan Fuser Belt Motor high Voltage Power Supply Board
2. Claws B Figure 4 2 16 Feeder Unit Board RSF MPT Hopping Roller Frame Assy Separator Cover Front 43085101TH Rev 1 84 Oki Data CONFIDENTIAL 4 2 17 Board PRZ Lift Up Motor Solenoid Paper End Sensor 1 Detach the left side cover right side cover rear cover top cover unit and feeder unit See Subsections 4 2 1 4 2 2 4 2 4 4 2 8 and 4 2 16 2 Disassemble the print engine controller PCB and control PCB See Subsection 4 2 6 4 2 7 and 4 2 12 3 3 Remove the guide cable Power Low low voltage power supply and low voltage fan See Subsection 4 2 12 4 Remove the cover driver Board PRY color register Assy and eject assembly See Subsection 4 2 13 5 Remove two screws silver 1 and plate driver 2 Tool No 1 Release the latch and disassemble cover hopping 3 after unplugging the connector of the 2nd tray Detach the Fan Fuser See Subsection 4 2 15 Remove gear 4 by releasing the two latches and remove gear 5 by releasing the latch Then remove shaft 7 by releasing the latch of gear 6 9 Remove two screws silver 8 and disassemble side plate R Assy 9 Tool No 1 10 Remove ten screws silver 40 and plate outer and detach four gears idle ID 42 gear 43 three color 4 gear 9 46 7 48 and spring d9 of the
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4. snsi3l WO Qv3H 037 9 d33 WH La OV3H OT IN i OISV OB EE MO yse 4 QV3H 037 A OISV zo HOY QV3H 037 Figure 1 1 1 8 43085101TH Rev 1 Oki Data CONFIDENTIAL C5800 C5500 1 2 represents the system configuration of the printer Figure 1 2 Figure 1 1 Josee aweyos MO Tdi jno esn 1 SN 4 JOSU S 11X3 Josuas Alsueq gOd uogounf AAO AO AvZ AS g0d eBeyo wo 1no esn IEUDIS 10 siuueu Uusuep yup 10109 519410 10JJUO9 1ejeeu NY4 lixa jno esnj iun YOR 4Josues ueuuoJIAUu3 U900 J9 00 01 U09 UEL 4 1 eDeio u amp iH Od eDeyo uBiH y NOyd33 yun jeg Ndo QdHONWHuV i yun yeg SEN 4 puewwos IND 9SN a auo s Wueug A 1jeuo y Od Josuas Jauo Od aued Joyes9dO Oe piouejos peej1edeg CN LNI god 10SU S 1u01J Hd Ave puc god XJ1dNA Snsi31 Bero lWoudaa ZHINOS E TH SvLAlIdS NAW3H0A31 Weu uondo avaH 0319 QVSH 0371 MN Nognog QVSH dq31A ava3H 0373 VANL HSV14 god no 9 43085101TH Rev 1 1 2 Printer configuration The i
5. no Ke o c D m o g x lt Oo a O Aa a O a 2 o 5 EE _ CH c o 8 2 gt Sg l Q or fav o S or aa S 8 EE EIE Lj QT VD gt 2 MEE rr rr gu LED um y a ee te ee Lea imi mi eran m Qd Kal g Ze Lol c eu o Oo ur l Le ac a SR 4 S sog 58 E c occ ve 232 Oo S SS l O Me Ad Hai eng sw oe IAS Se J a4 ela N AR 3 kel CH Le 6vu GCH eo tc gia Su e a ul 69H E 19H D 9 m A 83 E Gd D E 8 8 wo E voy Zo o E 18 5 oo E O amp JOSH NV se LI MOd t 231 43085101TH Rev 1 Oki Data CONFIDENTIAL Solder side 3 D tc C564 C563 C562 C561 l YLS 9159 6159 A SS ZO Zei ELSO SISO R549 6eSH Lego 90SD Jee OSH LOSH SCH Ire OSSH DEG 6 99 Orso L8su 2894 C556R596 Eeer eege R548 R547 R546 pen oe 1 V z GH sasu Lee c9GH GH Y 4G 2950 Has G GH eps YISH 9 GH
6. q P H 209133 orsa J523 J524 wo e R580 R579 d 9298 gogasosa l gosr Zosa 8158 C534 C533 AT AL vosa S e0g9 0Sa IC501 J504 wo ug ezosa 21 R571 519 R516R519 J519 238 43085101TH Rev 1 Oki Data CONFIDENTIAL Second tray control PCB V7Y PCB 5 Component side Solder side R565 R564 ESH ces S SISUPISH soe tosd E oc XSH open cosa E Zosagisy 905 ES 0S9 E 1609 206133 orsa LO E per WzSd Zu E s 8 ol Feu i oo 1 S Pel cose LU rier zeen 9SH ocu 8 SGH es Ke E el 1668 a SI Ge PESAS eo 52 ES eei 22 E 9 98 Hen ATO ooy
7. 3 43294901 Guide Assy Cassette R Guide Casette R A Apply a normal amount of Molycoat EM 30L to the hatched areas EM 30L Class C 43085101TH Rev 1 93 Oki Data CONFIDENTIAL 4 43073201 Gear Assy HP Holder Gear A Apply a normal amount of Molycoat EM 30L to the hatched areas EM 30L Class C 5 1 43070501 Plate Ass Side R Apply a normal amount of Molycoat EM 30L to the hatched areas EM 30L Class C Bracket Inner Caulking 43085101TH Rev 1 94 Oki Data CONFIDENTIAL 5 2 43070501 Plate Ass Side R Do not apply grease here Gear LiftUp Z21234 Apply a normal amount of Molycoat EM 30L to the hatched areas EM 30L Class C Gear LiftUp Z21Z34 Apply a normal amount of Molycoat EM 30L to the hatched areas EM 30L Class C Apply MOLYKOTE EM 30L Gear Idle 244 in a large quantity to the gear tooth flanks at over 120 deg EM 30L Class F Gear Idle DrumZ24 102 Enlarged view 5 83 43070501 Plate Ass Side R Grease prohibition to post Gear Idle Exit Z32 Grease prohibition to gear Gear Idle Heat_214 Z32 Gear Planet Assy Apply a large around of MOLYKOTE EM 30L to all gear teeth EM 30L Class F Motor DC FC 45M 43085101TH Rev 1
8. 43085101TH Rev 1 152 Oki Data CONFIDENTIAL The CU Serial Number is output in the Printer Serial Number field of the Menu Map header section Therefore after the CU Serial Number has been rewritten it can be checked by conducting the Menu Map print 2 For OEL destination For CU Serial Number a unique Serial Number within 12 digits is assigned at the UK Plant Notice that when the CU Serial Number is set the menu settings inside the CU are reset restored to the default settings See the Maintenance Utility Operation Manual e On Subsection 2 4 1 1 4 3 Serial Number information setup screen of Subsection 2 4 1 1 4 CU PCB setup function of the maintenance utility set Select Printer Serial Number to CU Serial Number and Display Mode to Show Both To specify the CU Serial Number enter a number within 12 digits Notice that when the CU Serial Number is read it is also a number within 12 digits Enter 12 digit Serial Number Enter 4AEL4011702K A C N Ser NO 4AEL4011702K Lot NO AE47027880 A0 Made in Thailand Configured in UK Figure of Serial No label image labeled in UK Factory The CU Serial Number is output in the Printer Serial Number field of the Menu Map header section Therefore after the CU Serial Number has been rewritten it can be checked by conducting the Menu Map print The PU Serial Number is output in the Lot Number field in the bo
9. Tray2 Paper size error Diagram of jam location lem J13 385 Se ch 1 EXIT SENSOR ar i3 W J1 370 DUPLEX REVERSAL DUP B SENSOR 2nd IN Around Fuser Unit 6 381 TRANSPORT J9 390 MISS FEED AT FRONTFEEDER J5 380 FEED 7 alee Jam release method 4 Jam release method 1 IN2 SENSOR J12 400 PAPER SIZE ERROR WR SENSOR I 1 E je eeu ue J4 373 MULTIFEED IN DUPLEX UNIT yg 2 371 DUPLEX INPUT e w M N 38 n Wo T ITI m U 2 el c U E m Es 2nd IN SENSOR 43085101TH Rev 1 IN1 SENSOR J10 891 TRAY1 J11 392 TRAY2 Oki Data CONFIDENTIAL JAM RELEASE METHOD Q REMOVING THE JAMMED PAPER FRONT COVER SECTION CODES 372 380 390 391 400 Open the front cover and if the leading end or trailing end of the jammed paper is visible pull out the paper slowly If code 400 is issued the paper may be unloaded automatically If that is the case opening and closing of the cover will clear the error If you see the rear edge of paper e Front cover PAPER EXIT PART CODE 382 Pull out the jammed paper from the exit slowly Note Even when paper is jammed in the delivery section pull out the paper to the inside of the printer if it is visible under the top cover Forcing the paper out toward the rear could damage the fuser unit 43085101TH Rev 1 186 Oki Data CONFIDENTIAL JAM RELEASE
10. EE ALY EOK Liber ab e ATTENTION EH a CANCEL l V i P i l L a F s 1 Transition of menu items Self diagnostic dh e del t Overall Level transition is possible only when a part is displayed mode layout Overall poxx Transition of is activated with MENU or MENU POWER ON Hold down MENU and MENU until the system maintenance menu is displayed Not pressed Then select ENGINE DIAG MODE and press ENTER Normal operation mode LEVEL1 ENGINE DIAG MODE XX XX SWITCH SCAN LEVELO engine status indication MOTOR amp CLUTCH TEST Engine status indication Press MENU and ONLINE simultaneously 3seconds REG ADJUST TEST Environmental temperature E Puy Ica Indication of each voltage TR CH DB SB during printing SENSOR SETTING RFID internal noise monitoring Press MENU MENU ENTER and LED HEAD DATA BACK simultaneously 6seconds Error detail 43085101TH Rev 1 116 1 Switchover of menu items LEVELO The transition of xxxxx is activated with MENU or MENU The item selection screen is restored when BACK is pressed and held down BACK 2seconds Engine status indication Heater temperature Environmental temperature 8 humidity Setup table Transfer voltage ONLINE 2seconds Transfer OFF voltage Belt temperature Side thermistor Error detail Oki Data CONFIDENTIAL Error c
11. PRINTING SOLUTIONS C5500 C5800 C6 100 MAINTENANCE MANUAL 060501A 2006 03 29 Document Revision History Corrected items Page Description of change Oki Data CONFIDENTIAL Person in charge MD12 Ishikuro 43085101TH Rev 1 2 Oki Data CONFIDENTIAL PREFACE This manual explains the maintenance methods for the C6100 C5800 C5500 The manual has been prepared for use by the maintenance personnel For operating methods of the C6100 C5800 C5500 refer to the corresponding user s manual Note The contents of this manual are subject to changes without prior notice Despite that exhaustive efforts were made in preparing the manual to make it accurate it still may contain errors Oki Data will not hold itself liable for any damage that results or is claimed to have resulted from repair adjustment or modification of the printer conducted by the user using this manual The parts employed in the printer are so delicate that they may be damaged if not treated properly Oki Data strongly recommends that the maintenance of the printer be undertaken by Oki Data s registered maintenance personnel Work after eliminating static electricity 43085101TH Rev 1 3 Oki Data CONFIDENTIAL CONTENTS 1 CONFIGURATION ui iaa ie 8 ISS 8 12 Printer configuration d Hee e AA eis 10 1 3 Composition of optional items nono nn ccoo ncnnn cnn nar cnn n
12. 6 1 3 Color registration sensor Dirty sensor Check to see if the sensor has toner or paper chips sticking Wipe off the dirt 6 1 4 Color registration sensor shutter Defects of the shutter Check the shutter operation in the self diagnostic mode Replace the shutter or operation modify the mechanism 6 2 Although REG ADJUST TEST of the engine maintenance function is OK Color drift is seen Confirmation Items Confirmation Tasks Action at NG 6 2 1 Paper feed system State of paper feed system of Check to see if there is anything on the paper feed route that Remove the obstacle running route hinders the paper from running 43085101TH Rev 1 222 Oki Data CONFIDENTIAL 7 5 3 7 Solid Black Print 7 1 Solid black on a full page Confirmation Items Confirmation Tasks Action at NG 7 1 1 High voltage contact state CH terminal Check visually from above to see if the terminal extending from Replace the terminal of the printer is properly in contact with the high voltage terminal the printer side on the left side of the ID unit CH terminal Check to see if the high voltage terminal remains in normal Redo the installation of contact on the high voltage PCB Remove the high voltage PCB the terminal properly by opening the left cover and check to see if the terminal is abnormally installed ID unit terminal Ensure visually that the high voltage terminal
13. Envelope 4 2 Label paper Less than 0 1 0 17mm Thicker paper Label paper 1 8 Label paper 0 17 0 2mm Thickest paper Label paper 2 Transparency Transparency Transparency 5 film film film 1 The printer comes with Media Type set to Light at the factory 2 The thickness and type of paper can be set on the operator panel and also via the printer driver If those parametersare set via the printer driver the settings of the printer driver will have priority If Auto selectio is selected in Feed Trey of the printer driver or Printer setting is selected in Media weight the print will take place with the settings made on the operator panel 3 The paper thickness with which two sided print can be conducted is from 65 to 90kg 75 to 105g m of ream weight 4 For postcards and envelopes there is no setting of Media Weight or Media Type 5 For OHP sheets Media Type only is set There is no need to make setting in Media Weight Memo lf Heavy or Ultra heavy is selected in Media Weight or Label paper or OHP in Media Type the print speed will be affected 43085101TH Rev 1 63 Oki Data CONFIDENTIAL 4 REPLACEMENT OF PARTS This section explains the field replacement procedures for parts assemblies and component units While those replacement procedures refer to the disassembling of parts follow the same procedures inversely for reassembling them The part
14. Warning 43085101TH Rev 1 146 LCD English J means no display in upper line PU FLASH ERROR Attention LED Oki Data CONFIDENTIAL Description PU flush error Error occurs during the alteration of PU Warning farm or it failed in the alteration in PU flush of such as LED Head information is below PU PU SUB CPU TRAY2 DUPLEX PRESS ONLINE SW INVALID SECURE DATA Indicates that a job has been deleted because corruption Warning of data has been detected by the integrity verification in authentication printing C6100 PRESS ONLINE SW INVALID DATA Invalid data was received Press the On line switch and Warning eliminate the warning Displayed when unsupported PDL command is received or a spool command is received without HDD C6100 PRESS ONLINE SW INVALID DATA OR TIMEOUT Invalid data was received Press the On line switch and Warning eliminate the warning Displayed when unsupported PDL command is received or a spool command is received without HDD C5800 C5500 LOAD MEDIA_SIZE IN MP TRAY AND PRESS ONLINE SWITCH Manual paper feed is required Manually insert the paper Warning shown by MEDIA_SIZE The unit of paper size in Custom The unit specified for MPTray menu setting is used if no unit is specified by the driver When the driver specifies a unit the unit is used for display Paper size displays in Custom mode lt widt
15. COUNTS Prints The indication of the total printing number of sheets 5 3 2 10 Factory Shipping switching This self diagnosis is practiced to switch the PU PRN PCB between the Factory mode and the Shipping mode 1 Activate the self diagnostic Level 1 mode and press and hold down the MENU key or MENU key until the following message appears FACTORY MODE SET 2 Pressing the ENTER key causes the following message to appear Press and hold down the MENU key or MENU until the intended item See the table below is displayed FACTORY MODE SHIPPING MODE 3 Pressing the ENTER key while the desired set item remains displayed selects the set value 4 Pressing and holding down 3 sec the ENTER key while the value you want to set remains displayed registers the currently displayed value on the EEPROM Then the status of Item 2 will be restored 5 Repeat Items 2 to 4 as needed 43085101TH Rev 1 134 Oki Data CONFIDENTIAL 6 Press the BACK key to terminate the test The status of Item 1 is restored Indication FACTORY MODE Set value FACTORY MODE Function For setting the Factory Work mode Fuse cut disabled mode SHIPPING MODE For canceling the Factory Work mode and enabling the fuse cut function FUSE INTACT Note is either INTACT or BLOWN BELT UNIT For checking the FUSE status
16. Power off on 074 Error XXXXXXXX 075 Error Xxxxxxxx Video Error Fault detected when image data is extended Is CU assembly set properly Set properly Replace SPI TBH PCB Service call 081 ERROR Parameterconsistency check error EEPROM or FLASH has become incapable of reading or writing Replace the CU board if the problem remains after cycling the power 43085101TH Rev 1 171 Message Service call 104 Error Table 7 1 2 Service Call Error 3 7 Engine EEPROM setting check is OK when power ON Then detect read write error Error Description Does error reoccur Oki Data CONFIDENTIAL Solution Power OFF ON Replace PU PCB PRN Service call 105 Error An error detected by checking at printer s power om EEPROM installation Does error reoccur Power OFF ON Replace PU PCB PRN Service call 106 Error Abnormal engine control logic Does error reoccur Power OFF ON Replace PU PCB PRN Service call 111 Error Detected illegal Duplex Unit Is Duplex Unit of C5300 C5100 installed Install Duplex Unit of C5400 C5200 Service call 112 Error Detected illegal 2nd Tray Is 2nd Tray of C5300 C5100 installed Install 2nd Tray of C5400 C5200 Service call 120 ERROR PU unit FAN motor error 1 Is the FAN in the PU unit working 2 Does the same error occur after replacement of the FAN motor Repl
17. Replace the fuser unit To use a new fuser unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu 10 2 3 AC input for halogen lamp AC voltage of low voltage power supply Check to see if the AC voltage for the heater is supplied normally Between pins 1 and 2 and between pins 3 and 4 of the CN connector of the power supply Replace the low voltage power supply Heater on signal delivered from PU to low voltage power supply Check to see if the heater on signal turns active at the warming up timing L active while it is ON Pin 11 and pin 12 of the POWER connector of the PU PCB PRX PCB Replace the PU PCB PRX PCB 43085101TH Rev 1 209 Oki Data CONFIDENTIAL 7 5 2 11 Motor Fan Error Error 120 127 051 11 1 Low voltage power unit fan or CU fan does not rotate right after turning on the power Confirmation Items Confirmation Tasks Action at NG 11 1 1 Connections and laying of cords Connections and laying of cords of low voltage power supply fan fuser fan and CU fan Check to see if the connectors are properly connected Check to see if the surplus portion of a cord is touching the blades of any fan Redo the insertion of the connector Modify the cord laying route Replace the fan Check of normal CU fan CU PCB Confirmation Items 11 2 1 Connection and laying of cord Check to see if the CU fan CU PCB ar
18. 1 1 4 Confirm the power short 5V power and 24V power supplied to the PU PCB PRN PCB Check for short circuiting through the POWER connector of the PU PCB 4 5 6 pin 24V 7 pin 5V 8 pin OVL 1 2 3 pin OVP If there is any short circuiting locate it by isolation Unplug the cords connected to the PU PCB PRX PCB one by one and locate the short circuited part Replace the short circuited part 43085101TH Rev 1 179 Oki Data CONFIDENTIAL 1 2 The first line is black display in LCD Confirmation Items Confirmation Tasks Action at NG 1 2 1 Check of connections Connection between low Check to see if the cord from the lower voltage power supply is Redo the insertion of voltage power supply unit and connected properly to the POWER connector of the PU PCB The cord properly PU PCB PRX PCB PRX PCB Check for any incomplete connection or skew insertion Cord ASSY interconnecting Check to see if the cord has any wire breakage Replace the cord with a the low voltage power supply Check to see if the cord has any peel off of the covering normal one unit and the PU PCB PRX Check for any fault in the cord ASSY such as dislocated wire PCB etc Check to see if the wires are properly connected on a 1 pin to 1 pin basis Connection between PU PCB Check to see if the 7 pin FFC is properly plugged into the OPE Redo the insertion of PRX PCB and operat
19. 5 UNSUPPORTED DATA Downloading data unsupported on the printer NETWORK CONFIG WRITING Varies This appears during the NIC configuration data is storing into the flash memory as the setting was changed WAIT A MOMENT NETWORK INITIAL Varies This appears when the NIC initialization is occurred as the setting was changed 43085101TH Rev 1 162 Display on Operator Panel LOAD MEDIA_SIZE ERRCODE TRAY EMPTY Attention LED Oki Data CONFIDENTIAL Table 7 1 1 Operator Alarm 3 9 Description Printing request is issued to an empty tray Load paper It takes a while until the status disappears after you have closed the tray and the lever lifted Error 491 Tray1 Error 492 Tray2 The paper size displaying form of the custom mode is the same as above In this state Leisus I F corresponding bits of both LFTERR and LFTERR2 should be 0 except MPTray LOAD MEDIA_SIZE AND PRESS ONLINE SWITCH ERRCODE MP TRAY EMPTY Printing request is issued to an empty MPTray If it goes through a definite period of time PU firmware holds time 3 sec after a user places paper a printer will lift up the multipurpose tray and will perform re feeding If a user pushes the ONLINE button before timeout the printer perform also re feeding Error 490 MPTray In this state Leisus I F corresponding bits of both LFTERR and LFTERR2 should be 0 Programmer s note Whe
20. CG P R73 dues gU 0 g iB S el SR Dout ii Ze UC S E m CSB RM25 3 5 ge m al ZHR 8858 3 RM40 ii 119 lo tt UW yo j SEE GG RM24 ij iH 08 30g 24p Ei g creo nen 8 11 ere i SE C E GC ail HE Sne 258 i 1 8 D l FLEST Ire Eag 624 d s ES 8l 3 RM37 ES o B Y K 63 RM1 T Zb 8 pes gof RMS Hp D D ae on 20 2i ll e i oa C19 8 ei 618 RM20 mE ER 9 5 ez ko C3L 1C90 18V DIR aw AMOS HI 3 8 e C89 B AMI c CS 3 CH cis HI S o 8 A d cag AMI8 RM33 12 4 3 13 Lo get SIE 1 toJE e EN O O e g P4 p z FES CN201 CN301 Is e L e dr Eo 2 E SE W IEE Y TB song zi si D Ss 8 3 E e MPU E l los 1 ics TH2 cud poe Si Y ERE x amp gl w D o DES 2 S 8 a E TH1 CES SL Jt HE inm d T E lo ER io i 0750 g E i i i 20 a ig 3 Bulge FET2 FET3 FET4 Y Craso ras BB C145 ice Y K hes SESS woe E c2 c3 C4 5 uus R50 ars MOG et tele ES D Ke Ze Ei bus ower SES Lesen al ap la cPe cP7 lames gg cio ED ig eB kl Ri R3 R4 E InMe2 5 ba EI 21 PUE O gggOSCLANZG Ex lt 1 Sg HS as o 89a oo 4 E B opreg 8 zl 5 O E a o o Sa oO zwei 5 RA al D EE A uml 2 Pow1 10 ee FAN CES ERSOc 19402 E cc 5C11 amp 123 5 T C122c me gun R46 amp ES2S l Ee Sl f araos i ol i SE Et Ei ag c2 SN El LEE E 228 58 5 Seo 5 lo amt ZET fet o SSC 6 I WS rry BGDBG xTAT 1 05 Sprid BR QREOS OMPUCLK 5l ES een ZEN l a ad LAS E CUN 4308
21. Measured value of lower thermistor Unit C AD value of lower thermistor reading Unit HEX T Measured value of environmental temperature Unit C H Measured value of environmental humidity Unit Pressing the MENU key switches over the indication LURE PES NEUES Su MTR CTR YTR MTR CTR and KTR denote the transfer voltage set values of the respective colors Unit KV Pressing the MENU key switches over the indication KR YR MR CR 2 KR BLACK transfer roller resistance value Unit uA YR YELLOW transfer roller resistance value Unit uA MR MAGENTA transfer roller resistance value Unit uA CR CYAN transfer roller resistance value Unit uA Pressing the MENU key switches over the indication ETMP UTMP REG EXT 2 ETMP Hopping motor constant speed correction parameter Environmentaltemperature Unit DEC UTMP Fuser motor constant speed correction parameter Target fuser temperature Unit DEC REG Hopping motor constant speed timer value I O set value Unit HEX EXT Fuser motor constant speed timer value I O set value Unit HEX 43085101TH Rev 1 128 Oki Data CONFIDENTIAL Pressing the MENU key switches over the indication KID YIDz MID CID x x KID YID MID and CID denote the constant speed timer values of the respective ID motors
22. Prohibited to use Indication of LED head serial number 1 Verification of LED head serial number Subsect 2 4 2 2 7 3 Subsect 5 3 2 12 Setup of destination PnP information Setup verification of the printer CU destination device ID and USB ID Section 2 4 1 2 6 Subsect 5 4 3 Indication of consumable part counters Verification of the current values of consumable part counters Section 2 4 1 3 1 Subsect 5 1 Check of menu set values Indication of the set values of each menu set on the printer CU Section 2 4 1 3 2 Menu Map print See User s Manual Destination PnP data Setting Check setting of destination of the printer CU device ID USB ID Section 2 4 1 2 6 Section 5 5 3 Display of the Consumable Counter Confirmation of the current value of the consumable counter Section 2 4 1 3 1 Section 5 1 ENG STATUS PRINT Check of Menu Settings Displaying each menu setting value specified in the printer CU Section 2 4 1 3 2 Menu Map Printing See User s manual Check of printer information Verification of the Mac address and versions of various F Ws of the printer Section 2 4 1 3 3 Menu Map Printing See User s manual Check of mounted CPU memory values Verification of the information of CPU and memory installed on the printer CPU Section 2 4 1 3 4 Menu Map Printing See User s manual Test print Execu
23. Varies TRAY The tray is empty Treated as Warning until Warning TRAY EMPTY printing to the empty tray is designated In this case Leisus I F corresponding bits of both LFTERR and LFTERR2 should be 0 Tray1 Tray2 Varies Disk full is occurring Because this is a temporary Warning HARD DISK FULL warning it remains until the end of the job and disappears O Varies An attempt to write in a read only file was done Warning DISK WRITE DISABLED Because this is a temporary warning it remains until the end of the job and disappears C6100 Varies Varies Memory overflow was occurred in the collate copy Stays Warning COLLATE FAIL displayed until the ONLINE key is pressed On Indicates that the storage device HDD for executing Warning JOB LOG NOT AVAILABLE PRINT STATISTICS SYSTEM does not exist Appears when JobAccounting is in operation without HDD C6100 43085101TH Rev 1 145 LCD English J means no display in upper line JOB LOG DISK FULL Attention LED Oki Data CONFIDENTIAL Description Indicates that the free space of the storage device is too small to execute PRINT STATISTICS SYSTEM C6100 Warning INVALID ID JOB REJECTED Varies Notifies users that jobs have been cancelled because they are not permitted for printing Related to JobAccount Stays displayed until the ON LINE key is pressed Warning LOG BUFFER FULL JOB REJECTED
24. and see if its motion is stiff Replace the Dup IN sensor lever Dup IN sensor Use the SWITCH SCAN function of the self diagnostic mode to check to see if the sensor signals are detected normally Replace the duplex PCB V7Y PCB sensors or connection cord Check of state of running route Reversal transport path Check to see if there are paper chips burrs or any other foreign matters in the reversal transport path that obstruct the running of paper Remove the foreign matters 43085101TH Rev 1 204 Confirmation Items 7 2 4 Check of operating state of moto Confirmation Tasks r Oki Data CONFIDENTIAL Action at NG Duplex motor Conduct the Motor and Clutch Test of the self diagnostic mode and check the operation of the duplex motor Make this checking by the rotation of the rollers which are visible as the rear cover is opened Replace the V7Y PCB or the motor Duplex intake reversal roller and its pinch roller Confirmation Items Dup IN sensor lever Check to see if the intake reversal roller on the duplex unit side comes into contact with the pinch roller on the cover side when the rear cover of the Duplex is closed Is the pinch roller also rotating when the duplex roller is turning 7 3 Duplex print jam occurs in reverse of the paper Confirmation Tasks 7 3 1 Check of operating state of sensor lever Open the rear co
25. 43085101TH Rev 1 77 Oki Data CONFIDENTIAL 4 2 11 Board PRP Top Cover Handle 1 Detach the control panel assembly See Subsection 4 2 10 2 Release two claws A as illustrated in Figure 2 and remove frame OP1 lever lock 2 and spring compression 3 3 Release two claws B by forcing in the flat tipped screwdriver Tool No 3 and remove the cover assembly OP 4 and spring torsion 4 Release two claws C of the cover assembly OP 4 as shown in Figure 3 and remove Board PRP 6 and cable 7 Claws C Figure 3 Figure 4 2 11 Board PRP Top Cover Handle 43085101TH Rev 1 78 Oki Data CONFIDENTIAL 4 2 12 Low Voltage Power Supply Low Voltage Fan Hopping Motor Fuser Motor 1 Remove the cassette assembly 2 Disassemble the print engine controller PCB See Subsection 4 2 7 3 Disassemble the control PCB See Subsection 4 2 6 4 5 Disconnect all the cables from the Guide Cable PowerLow ee Ze Unplug the fuser I F connector from the low voltage power supply and remove Guide Cable PowerLow 1 by releasing the two claws 6 Remove two screws silver and four connectors CN1 CN2 CN3 and disassemble low voltage power supply 3 Tool No 1 At the same time remove screw 4 to disassemble AC inlet Assy 5 7 Release claw C and remove low voltage fan 6 8 Detach motor cover 7 by releasing two claws D and claw E
26. 9 Remove two screws black 8 unplug the connector and disassemble hopping motor 9 Tool No 1 10 Remove two screws silver 40 unplug the connector and disassembleFuser Motor 1 Tool No 1 11 Remove three screws silver 42 unplug the connector and disassemble ID motor 3 Tool No 1 Note When reassembling low voltage fan confirm the direction When reassembling low voltage power supply 3 check the setting of the AC input voltage 120 V system Install a short circuit plug to connector CN6 230 V system Do not install a short circuit plug to connector CN6 Replace low voltage power supply 3 and AC inlet assembly 5 together in a pair Parts approved in a pair under Safety Standard they were in a pair qualified to applicable safety standards NR claws E Low voltage power supply PRN PCB Short circuit plug for CN6 3 POWER connector Fuser unit I F connector CH O Notes CN6 Switching connector for AC input voltage setting Short circuit plug to be equipped for 100 V system Short circuit plug not to be equipped for 230 V system Figure 4 2 12 Low Voltage Power Supply Low Voltage Fan Hopping Motor Fuser Motor 43085101TH Rev 1 79 Oki Data CONFIDENTIAL 4 2 13 Guide Eject Assy Color Register Assy Board PRY 1 Detach the left side cover right side cover rear cover and top cover assembly See Subsections 4 2 1 4 2 2 4 2 4 a
27. Display on Operator Panel INSTALL TONER ERRCODE COLOR TONER MISSING Oki Data CONFIDENTIAL Table 7 1 1 Operator Alarm 6 9 Attention LED Description The toner cartridge is not installed Error 610 Y Error 611 M Error 612 C Error 613 K Four following behavior is carried out by mode of operation 1 Only warning display This error is not displayed 2 Warning status takes effect at Cover Open Close 3 With no automatic concentration compensation 4 This error is displayed and it stops CHECK TONER CARTRIDGE ERRCODE COLOR TONER SENSOR ERROR Something is wrong with the toner sensor This status is indicated in Shipping Mode only If the same error is detected in FACTORY Mode it is indicated as service call of 163 Error 540 Y Error 541 M Error 542 C Error 543 K OPEN FRONT COVER ERRCODE PAPER SIZE ERROR Inappropriate size paper was fed from a tray Check the paper in the tray or check for Multiple feed Open and close the cover to perform recovery printing and continue In this state Leisus I F OPJAM bit 7 should be 0 CHECK MP TRAY ERRCODE PAPER JAM Paper jam occurred during paper feeding from tray Error 390 MP Tray OPEN FRONT COVER ERRCODE PAPER JAM Paper jam occurred during paper feeding from tray Error 391 Tray1 Error 392 Tray2 OPEN FRONT COVER ERRCODE PAPER JAM Jam has occurred in paper path Error 380 Feed
28. Feed motor drive cord Check a connection status of the cord HOPKID connector of the PU board PRN PCB Check half connection incomplete plug in or installation status of the cord by eyes Correct the connection properly Replace the cord with a normal one Cord to drive a paper feed motor Check to make sure that the cord is not caught under any assembled part of the printer Unplug the HOP connector of the PU PCB PRX PCB and confirm the following on the cord side Short circuiting between pin 1 and FG Short circuiting between pin 2 and FG Short circuiting between pin 3 and FG Short circuiting between pin 4 and FG Return the installation to a right status by exchanging a cord Feed motor Confirm 3 5 o of resistance is seen between 5pin 6pin and 7pin 8pin each at the cord side after pulling out HOPKID connector of the PU board PRN PCB Replace the feed motor 43085101TH Rev 1 195 7 5 2 5 Confirmation Items 5 1 1 Check of state of running route Paper Path Jam Error 381 5 1 Paper path jam occurs right after turning on the power Confirmation Tasks Oki Data CONFIDENTIAL Action at NG unit Paper running route in front Check to see if there is paper jammed on the running route Remove the jammed paper Check of state of mechanical parts sensor Check sensor levers of WR Confirm that there is no abnormality in the shape of the
29. OEM set of PUL command RAM CHECK KK REK EEEE EEE EEES RAM checking The rate of checked capacity to the total Initializi capacity is displayed on the 2nd line WAIT A MOMENT NETWORK INITIAL The network is in initializing Initializi FLASH ERASE Displays that the content of Flash memory is being Initializi deleted Deletion is not conducted unless an explicit specification is implemented in PUL command The PJL command which eliminates a flash memory is secret to users Therefore this status does not occur in a user environment FLASH CHECK Displays that the content of Flash memory is being checked It is displayed it when Resident Option Flash memory not fomented are detected or Format Flash ROM of a system maintenance menu is performed The function mentioned above is secret to users Therefore this status does not occur in a user environment FLASH FORMAT Displays that Flash memory is being formatted It is displayed it when Resident Option Flash memory not fomented are detected or Format Flash ROM of a system maintenance menu is performed The function mentioned above is secret to users Therefore this status does not occur in a user environment 43085101TH Rev 1 137 LCD English J means no display in upper line CHECKING FILE SYSTEM Attention LED Oki Data CONFIDENTIAL Description Displays that HDD file system is being che
30. Set an IP address Subnet mask Gateway address correctly 5 Check of Utility Check the settings of the OKILPR Utility Check the set items of the OKILPR Utility Set the set items of the OKILPR Utility correctly 6 Check through standard OS port Check the standard LRP port conforming to the WINDOWS standard NT 2000 XP Set the standard LPR port conforming to the WINDOWS standard NT 2000 XP and see if print can be executed Set the standard LPR port conforming to the WINDOWS standard NT 2000 XP correctly 43085101TH Rev 1 225 7 6 Check of fuses Oki Data CONFIDENTIAL If any of the following errors is issued check the corresponding fuse on the CU control PCB TBH PCB SP1 PCB PU control PCB PRX PCB or high voltage power supply PCB See Table 7 6 Fuse Name PU PCB PRY PCB Table 7 6 Fuse Error Error Description Hopping error ID up down error Insert Point Feed motor IP up down motor 24V High voltage fan update Ver Power supply fan error Hopping error Power supply fan paper feed solenoid 24V Duplex fan error 2nd hopping error Duplex 2nd 24V Cover open Belt motor high voltage PCB 24V Power interruption PU PCB 5V High Voltage PCB Cover open High voltage 24V CU control PCB TBH PCB C6100 C6100 Service Call Errors 131 to 134 LED HEAD 5V CU contro
31. Y Error 555 M Error 556 C Error 557 K Four following behavior is carried out by mode of operation 1 Only warning display This error is not displayed 2 Warning status takes effect at Cover Open Close 3 With no automatic concentration compensation 4 This error is displayed and it stops REPLACE TONER ERRCODE INCOMPATIBLE COLOR TONER The signature ID of toner cartridge is not proper to the distribution channel and the group of signature ID is not proper OEM channel mismatch Error 614 Y Error 615 M Error 616 C Error 617 K REPLACE TONER ERRCODE INCOMPATIBLE COLOR TONER The signature ID of toner cartridge is not proper to the distribution channel and the group of signature ID is protected OEM mismatch Error 620 Y Error 621 M Error 622 C Error 623 K GENUINE TONER IS RECOMMENDED ERRCODE NON GENUINE COLOR TONER The signature ID of toner cartridge can not be recognized Unauthorized third party As probable missing to measure the amount of toner the printer notifies error status and stop printing Error 550 Y Error 551 M Error 552 C Error 553 K Four following behavior is carried out by mode of operation 1 Only warning display This error is not displayed 2 Warning status takes effect at Cover Open Close 3 With no automatic concentration compensation 4 This error is displayed and it stops 43085101TH Rev 1 165
32. ceeceeeeeeeeeeeeeeeeeeeeeteeaeeeeeaeeess 154 6 PERIODICAL MAINTENANCE 1 2 orn rin cuu coria ni rna cana nR na an s docena gia 155 6 1 Recommended replacement parts 155 6 2 Oleaning ict ede A 155 6 3 Cleaning of LED lens array sssssssssseseseen eene nennen nennen enne nnns 155 6 4 Cleaning of pickup rollers eene enne nnne enne nnne 157 6 5 Internal cleaning of printer sessssssseseeeeeneeeeen nennen nennen nnne nnne 158 7 TROUBLESHOOTING PROCEDURES ceres 160 7 1 Precautions prior to repair eee nme nnne nnn 160 7 2 Items to be checked prior to taking action on abnormal images ssssssss 160 7 3 Precautions when taking action on abnormal Images 160 7 4 Preparations for troubleshooting nennen 160 7 5 Troubleshooting Method Anke 160 7 5 1 LCD Message Uert 161 7 5 2 Preparing for troubleshooting ooocccinnccconncccnnnccccnncccnonccononennnonna nono nn conca nannannnnns 177 7 5 2 1 LCD Display Malfunction ooooonccccnnnccconoccononcnnonccnnnncnnoncn narra nn 179 7 5 2 2 Irregular Operation of the device after turning on the power 182 7 5 2 3 Paper Feed Jam Error 391 1st Tray oooooooccccnnnnoccccnnnnccccnncnnnanncnnnnanan cnn nnnnnnncnn 192 7 5 2 4 Paper Feed Jam Error 390 Multi purpose Trayi 194 7 5 2 5 Paper Path Jam Error 291 196 7 5 2 6 Paper Exit Jam Error 29721 201 7 5 2 7 Duplex Print Jam Error
33. pages Black pages Black Approx 1 200 Approx 1 200 Approx 4 200 pages Color pages Color pages Color S type Approx 2 000 pages Black C5800L C5500 Approx 2 000 pages Color With 1st Approx 1 200 pages Black new drum C5800L C5500 Approx 1 200 pages Color Image drum life Approx 20 000 pages With 3 pages job Approx 12 000 pages With 1 page job Approx 27 000 pages When printed continuously Drum counter automatically reset Transfer belt life 60 000 pages A4 size with 3 pages job counter automatically reset Fuser unit life 60 000 pages A4 size counter automatically reset Operation noise In operation ISO7779Front In one side print On standby ISO7779Front 37dBA 55 6dBA 54 4dBA 53 2dBA 55 6dBA Power save mode Background level Paper handling Paper capacity 1st tray Legal universal cassette 300 sheets 70kg Paper capacity 2nd tray Legal universal cassette Optional 530 sheets 70kg Paper capacity Manual auto Standerd multi purpose tray 50 OHP sheets or 100 sheets of paper 70kg or 10 envelopes Delivery 250 sheets 70kg face down 100 sheets 70kg face up in tray Duplex Standard Optional Standard Optional Standard Standard Standard Standard Standard optional optional optional optional Depending on Depending on Depending on Depending on specification specification specification specifi
34. 95 Oki Data CONFIDENTIAL 5 4 43070501 Plate Ass Side R Apply MOLYKOTE EM 30L in a small quantity to the hatched parts EM 30L ClassA Apply MOLYKOTE EM 30L in a normal quantity to the gear tooth tip EM 30L ClassC Gear LiftupR Z56 Link Liftup R Gear ldleLiftup Z28 Gear Liftup Z121232 Apply MOLYKOTE EM 30L in a small quantity to the hatched parts EM 30L ClassA Gear Liftup 258Z25 Apply MOLYKOTE EM 30L in a normal quantity to the hatched parts EM 30L ClassC NS EN Apply MOLYKOTE EM 30L in a normal quantity to the rotation shafts FN Plate Side R Caulking 43085101TH Rev 1 96 6 43074901 Plate Ass Side L Apply MOLYKOTE EM 30L in a normal quantity to the gear tooth tips EM 30L Class C Apply MOLYKOTE EM 30L in a normal quantity to the post Apply MOLYKOTE EM 30L in a small quantity to the hatched part Oki Data CONFIDENTIAL Gear Lifuup Z56 Post Gearldle L EM 30L Class C EM 30L Class A Link Liftup L Gear Lifuup Z32 Apply MOLYKOTE EM 30L in a small quantity to the hatched parts quantity to the hatched part Apply MOLYKOTE EM 30L in a small EM 30L Class C EM 30L Class A 43085101TH Rev 1 97 Oki Data CONFIDENTIAL 42071401 Holder Assy Regist
35. Cover Open Switch 43085101TH Rev 1 82 Oki Data CONFIDENTIAL 4 2 15 MPT Assy 1 Open MPT Assy 2 Release the two stoppers by opening the two arms of MPT Assy Q toward the outside pull the assembly in the direction of the arrow to free the two fulcrums and detach MPT Assy 1 Fulcrums 2 Figure 4 2 15 MPT Assy 43085101TH Rev 1 83 Oki Data CONFIDENTIAL 4 2 16 Feeder Unit Board RSF MPT Hopping Roller Frame Assy Separator Cover Front Open the top cover 1 2 Remove the plate shield and unplug the connector See Subsection 4 2 6 3 Freethe claws of Stay L D and Stay R 2 and remove feeder unit 3 by sliding it to the right 4 Detach the motor cover See Subsection 4 2 12 b Disassemble cover sensor 2 by freeing the claw 6 Unplug the connector and disassemble Board RSF 6 7 Remove MPT Assy See Subsection 4 2 15 8 Detach lever 6 by turning it until its claw is freed Tool No 3 9 Remove two screws black 2 and detach stay L Tool No 1 10 Remove four screws black 8 free two claws 2 on the front side and disassemble feed Assy O Tool No 1 11 Detach two lock shafts 4 and two springs 1 and disassemble guide Assy 2 by freeing the four claws 12 Remove hopping roller shaft 43 13 Free the two fulcrums and remove frame assembly separator 4 and spring 5
36. Note The image drums green tubular parts are extremely vulnerable Use good caution in handling them Do not expose the image drum cartridges to direct sun or intense light over approximately 1500 luxes Even under the inside lighting do not leave them exposed for five minutes or longer 43085101TH Rev 1 158 Oki Data CONFIDENTIAL 4 Take out the fuser unit Caution Personal injuries may occur A The fuser unit is extremely hot Be careful not to touch it If the fuser unit is hot do not try yourself to clear paper but wait until the fuser unit becomes cool 1 Raise the fuser unit lock levers 2 blue in the direction of the arrow 2 Take out the fuser unit holding it by the handle Fuser unit locking lever Fuser unit locking lever blue 5 Wipe the metal shaft using the LED lens cleaner a soft cloth or tissue paper 6 Install the fuser unit back in place For details see Replacing the fuser unit in Setup Part of the User s Manual 7 Put the four image drum cartridges gently back in the printer 8 Close the top cover 43085101TH Rev 1 159 Oki Data CONFIDENTIAL T TROUBLESHOOTING PROCEDURES 7 1 Precautions prior to repair 1 Confirm the basic check items indicated in the User s Manual 2 Through hearing from the user obtain information as far in detail as possible on the situation concerning the fault 3 Inspect
37. Oki Data CONFIDENTIAL 7 5 Paper is not fed to a Regist roller from Duplex section Confirmation Items Confirmation Tasks Action at NG 7 5 1 Check the operational condition of the clutch Duplex clutch Conduct the Motor and Clutch Test of the self diagnostic mode Replace the V7Y PCB and check the operation of the duplex clutch or the clutch 7 5 2 8 Paper Size Error Error 400 8 1 Paper jam occurs when the end of paper is near IN1 sensor Confirmation Items Confirmation Tasks Action at NG 8 1 1 Check of state of paper feed Multiple feed of paper Open the front cover and check to see if multiple sheets are fed If the error recurs even through after the jammed paper was removed replace the reed of the tray in use Paper size Check to see if the paper size specified for printing matches the Change the specified size of the paper loaded in the tray paper size or the paper size in the tray Inlet sensor 1 Check to see if the sensor lever demonstrates any abnormal Replace the sensor shape or motion lever with a normal 43085101TH Rev 1 206 7 5 2 9 Confirmation Items 9 1 1 Check for load in the ascent ID Unit Up Down Error Service Call 140 143 9 1 An error occurs in the operation of ID Unit Up Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Load in installing removing of ID unit Check to see if any abnormal load is felt in installi
38. Oki Data CONFIDENTIAL Do not install the printer in a location where its vent hole is blocked Do not install the printer directly on a shaggy carpet or rug Do not install the printer in a sealed room or other location with poor ventilation or permeability Install the printer away from a heavy magnetic field or noise source Install the printer away from a video monitor or TV To move the printer hold it by both sides of it This printer which weighs Approx 29kg with Duplex Approx 26kg w o Duplex should be lifted up by two or more persons When the printer has the power switched on oris printing do not come close to the paper delivery section Such action could lead to injury When the precautionary notes concerning the installation and operation are explained the user should be referred to the precautionary notes given in the User s Manual Especially give thorough explanation on the power cord and grounding wire 43085101TH Rev 1 36 3 2 Unpacking method Oki Data CONFIDENTIAL Z4 Warning Personal injuries may occur A Make sure to lift up this printer by two or more persons since it weighs Approx 29kg with Duplex Approx 26kg w o Duplex Remove the four handles from the sides of the box as illustrated below and lift up the corrugated fiberboard box 43085101TH Rev 1 37 Oki Data CONFIDENTIAL 3 3 Printer Installation Instructions
39. PCB PRN Service call 155 Error Fuser unit fuse cannot be discon nected Is fuser unit set properly Does error reoccur After cleaning for fuser connector reset Turn power ON again Check cable connec tions and replace PU PCB PRN Service call 160 Error 163 Error Error detected by toner sensor 160 Y 161 M 162 C 163 K It does not occure in factory default setting Is toner cartridge setting Is toner lock lever setting Does error reoccur Set toner cartridge Turn a lock lever of toner to a fixed position Replace toner sensor or assembly Service call 167 Error Thermistor Slope Error Is an error message indicated Is the error issued again Turn on the power again Leave the printer as is for 30 minutes and turn on the power again Service call 168 Error Compensation Thermistor Error Is an error message indicated Is the error issued again Turn on the power again Leave the printer as is for 30 minutes and turn on the power again note Service call 169 Error Upper Side Thermistor Error Is an error message indicated Is the error issued again Turn on the power again Leave the printer as is for 30 minutes and turn on the power again 43085101TH Rev 1 173 Message Service call 170 Error 171 Error Table 7 1 2 Service Call Error 5 7 Short circuit in fuser thermistor or open detec
40. Therefore this status does not occur in a user environment DENSITY BLACK CALIBRATION ERROR Varies Varies Density Adjustment Black Calibration Error Error that Warning does not occur at user level Displayed only in FactoryMode PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment DENSITY BLACK SENSOR ERROR Varies Varies Density Adjustment Black Sensor Error Error that does Warning not occur at user level Displayed only in FactoryMode PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment SENSOR CALIBRATION ERROR Varies Sensor calibration error Warning This error does not occur in the user s environment because the PU firmware does not notify the CU firmware of this status detected in Shipping Mode COLOR IMAGE DRUM SMEAR ERROR Varies Varies Density Adjustment ID ERROR 2 smear due to ID Warning failure PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment Y M C K COLOR LOW DENSITY ERROR Varies Varies Density Adjustment ID ERROR LED out of focus is Warning assumed PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur i
41. To use a new ID unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu 43085101TH Rev 1 Zio Oki Data CONFIDENTIAL 7 5 3 4 Vertical lines are printed 4 1 Thin vertical lines with color See Fig 7 2 D Confirmation Items Confirmation Tasks Action at NG 4 1 1 State of ID unit Filming of ID unit Check to see if the print was conducted in the absence of Replace the toner toner cartridge with a new one If still the error is issued replace the ID unit To use a new ID unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu 4 2 Thin vertical lines without color See Fig 7 2 F Confirmation Items Confirmation Tasks Action at NG 4 2 1 State of LED head LED head Check to see if the LED head has any foreign matter sticking to Remove the foreign the light emitting surface of the SELFOC lens matter Running state of paper Path route Check to see if there is a burr in the paper running path before Remove the burr fuser that scratches unfixed toner 43085101TH Rev 1 220 7 5 3 5 Cyclic Print Trouble Refer to Fig 7 2 E 5 1 Vertical cyclic print trouble Confirmation Items 5 1 1 Periodicity Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Image drum Check to see if the periodicity is 94 25 mm or not Replace the ID unit Development roller Check to see
42. it necessarily emits some foul smell Check for foreign matter in Check for any foreign matter trapped in the fuser unit such as a Remove the foreign fuser unit paper chip matter 2 4 Slow starting time Confirmation Items Confirmation Tasks Action at NG 2 4 1 Check of fuser unit Halogen lamp Check the wattage of the halogen lamp installed in the fuser Replace the lamp with unit one having the specified voltage and wattage Check of optional parts Expansion memory HDD Redo the installation of the optional parts expansion memory Replace the optional and HDD and check their operation items 43085101TH Rev 1 184 Duplex reversal 3 Error number and jam location at paper jam Reference Corresponding sensor DUP IN DUP R Oki Data CONFIDENTIAL Jam release method Jam release method 3 Duplex input DUP F DUP R Jam release method 3 Feed error at Duplex IN Jam release method 1 Multi feed in Duplex Unit DUP B Jam release method 3 Feed Transport IN2 WR IN1 IN2 WR EXIT Jam release method 1 Jam release method 2 Exit EXIT Jam release method 2 Duplex entry EXIT DUP IN DUP R Jam release method 2 Around Fuser Unit Fuser thermistor Jam release method 2 Feed error at front feeder IN2 WR Jam release method 1 Tray1 IN1 Jam release method
43. t done so this is not occur Power off on 209 Download Error Media Table download Error Downloading Media Table to PU has failure Related to Custom Media Type Turn the printer OFF ON and retry to download the PU firmware again Usually the procedure isn t done so this is not occur Power off on 203 Error 204 Error 207 Error 208 Error 214 Error FOC Error FOD Error C6100 FFE Error C6100 FFF Error An error was detected of the CU program 203 214 is not occure in usual operating Reinstall the CU board Is the error message displayed again After turn power OFF check connections between CU board and PU board Then turn power ON again 43085101TH Rev 1 174 Message Service call 220 Error Table 7 1 2 Service Call Error 6 7 False setting of a record medium detected by a print statistics Error Description Take off the HDD or replaced Oki Data CONFIDENTIAL Solution Reset original HDD Service call 230 Error RFID Reader not Installed RFID read device error Is the error issued again Check the connection of the RFID R W board Replace the RFID R W board Replace the S2V PCB Service call 231 Error RFID Reader I F Error An interface error was detected with the RFID reader device 01 communication error between the RFID reader and the engine PCB 02 the transceiver circuit error of the RFID
44. uid ueewjeg Og t 0 SUYOS 908 0 suuuoys vo L Xoddy 8 ud pue z 8 uid uee weg Og t 0 SUYOS 908 0 suuuoys vo L xoiddy Y ud pue z Y uid uee weg 6 0 SWYOYEES oi SLUYOYOGS xouddy 5 8 ud pue p 8 uid ueewjeg suyo JO sua EJBAS 0 SUJuo e aenes 9 9 uid pue L gy uid ueeweg suyo JO sua EJe es 0 SUYO eJe es 9 amp uid pue 7 uid ueeweg aN 2A eouejsiseH oneuieuos Wed L JO SIWUEU SUBA o JO SIWU8Y J9M01 Jo1siuueu JoddA o b o JejisouuJeu E ci Joyesy Joo saddp 14 Jojesy Joo 1eddf uoneunBijuoo WesGeIp ynog pun Jasny 230 43085101TH Rev 1 Oki Data CONFIDENTIAL ARMORED OPAMP3 Ooo R79
45. 00 58 PIO3 10 LO00 00 18 DUO0 00 18 T20 PCL Program version 04 17 04 18 X03 08 P00 35 F00 31 PS Program version 3015 PSE29 00 02 D X insta Ad TRAY2 A4 Flash Memory 4 MB F50 HDD 40 01 GB F50 OEL LCD T2 PNL T1 DPR 1 5 44 Network version 04 50 Web Remote W4 01 2 Confirmation of recognition of second tray lt Confirmation of recognition of second tray gt Check the contents of the Menu Map Ensure that Tray 2 is displayed in Media Menu MenuMap Printer Serial Number AE5B057828 Printer Asset Number CU version D1 08 101 17 U02 09 S3 0 4n B01 00 L01 00 P PU version 00 00 58 PI03 10 LO00 00 18 DUOO 00 18 T20 PCL Program version 04 17 04 18 X03 08 P00 35 F00 31 PS Program version 3015 PSE29 00 02 DUPLEX installed TRAY1 Zug Total Memory Size 256 MB Flash Memory 4 MB F50 HDD 40 01 GB F50 OEL LCD T2 PNL T1 DPR 1 5 44 Network version 04 50 Web Remote W4 01 3 Confirmation of recognition of duplex unit Confirmation of recognition of duplex unit gt Check the contents of the Menu Map Ensure that Ryomen insatus installed is displayed in the header section MenuMap Printer Serial Number AE5B057828 Printer Asset Number CU version D1 08 101 17 U02 09 3 0 4n B01 00 L01 00 P PU version 00 00 58 PIO3 10 LO00 00 18 DUO0 00 18 T20 PCL Program version 04 17 04 18 X03 08 P00 35 F00 31 PS Program version 3015 PSE29 00 02 Eines nr TRAY2 A4 otal Memory Size 256 MB Flash Memory 4
46. 1 Top cover Hook part A Figure 2 Hook part B Figure 4 2 5 LED Assy LED Assy Springs 43085101TH Rev 1 70 Oki Data CONFIDENTIAL 4 2 6 Control PCB C6100 1 2 3 GS Open the top cover Detach the right side cover See Subsection 4 2 2 Remove eight screws silver D and detach plate shield assembly PCL by releasing connector claws A Tool No 1 Remove screw 3 and disconnect head cable 2 Tool No 1 Remove seven screws silver 5 disconnect all the cables and disassemble control PCB 6 TBH 1 PCB Tool No 1 Figure 4 2 6 1 Controller PCB C6100 43085101TH Rev 1 71 Oki Data CONFIDENTIAL C5800 C5500 1 Open the top cover 2 Detach the right side cover See Subsection 4 2 2 3 Remove eight screws silver and detach plate shield Assy GDI by releasing claws A Tool No 1 4 Remove screw silver 3 and disconnect head cable o Tool No 1 b Remove seven screws silver 5 disconnect all the cables and disassemble control PCB SP1 PCB Tool No 1 Figure 4 2 6 2 Controller PCB C5800 43085101TH Rev 1 72 Oki Data CONFIDENTIAL 4 2 7 Print engine controller PCB 1 Remove the plate shield Assy PCL GDI See Subsection 4 2 6 1 through 3 2 Remove all the connectors and two screws silver and disassemble the
47. 1 press and hold down the MENU or MENU key until SWITCH SCAN appears in the upper line of the display section and then press the ENTER key The MENU key increments a test item and the MENU key decrements a test item SWITCH SCAN 2 Press and hold down the MENU or MENU key until the item corresponding to the unit of Table 5 3 now to be tested appears in the lower line of the display section The MENU key increments a test item and the MENU key decrements a test item 3 Pressing the ENTER key initiates the test and the name and current status of the corresponding unit are displayed Note Pressing and holding down 2 sec the ENTER key when a motor is decided causes the motor to keep running PAPER ROUTE PU 1 H 2 L 3 H 4 L Conduct this operation on each unit Figure 5 1 The indications are produced in the corresponding LCD display The indications vary from one sensor to another See Table 5 3 for details 4 Pressing the CANCEL key restores the status of Item 2 above 5 Repeat Items 2 to 4 as needed 6 To end the test press the BACK key The status of Item 1 will be restored 43085101TH Rev 1 120 Oki Data CONFIDENTIAL RFID antenna M RFID antenna C Toner sensor C Fuser unit thermistor Toner sensor M RFID antenna K Toner sensor Y Toner sensor K RFID antenna Y Cover open SW Upper Fuser unit thermistor U
48. 1 and detach right side cover 2 Tool No 1 Top cover Loosen Feeder unit Figure 4 2 2 Right side cover 43085101TH Rev 1 67 Oki Data CONFIDENTIAL Face Up Tray 4 2 3 Open face up tray 1 into the direction of the arrow free the engagement on either side of it while deflecting the tray and remove the tray 1 Ko SE NC DN NEN N S 8 3 Figure 4 2 3 Face Up Tray 68 43085101TH Rev 1 Oki Data CONFIDENTIAL 4 2 4 Rear cover Open the face up tray Remove two screws silver Tool No 1 Y Insert the flat tipped screwdriver Tool No 3 into hole A as illustrated in Figure 2 and release two claws A E Now release two claws B and pull the upper part of rear cover 2 in the direction of arrow A E b Push the lower part of rear cover 2 in the direction of arrow B as shown in Figure 3 and detach rear cover 2 by freeing three claws C ClawC 2 Figure 4 2 4 Rear Cover 43085101TH Rev 1 69 Oki Data CONFIDENTIAL 4 2 5 LED Assy LED Assy springs Open the top cover S After disconnecting the cable first free hook part A by applying force in the direction of the arrow as illustrated in Figure 2 and then free hook part B to finally remove LED Assy In this operation two springs will come out together with LED Assy
49. 1 5 3 1 1 Basic specifications of network interface C5800 C5500 Protocol family Network protocol Application TCP IP IPv4 TCP ICMP ARP LPR RAW IPP FTP Telenet UDP SNMPv1 DHCP BOOTP DNS UPnP Rendezvous SNTP 1 5 3 1 2 Basic specifications of network interface C6100 Protocol family Network protocol Application TCP IP IPv4 IPv6 TCP UDP LPR RAW IPP FTP ICMP ICMPv6 ARP SMTP POP3 HTTP HTTPS Telenet SNMPv1 v3 DHCP BOOTP DNS UPnP Rendezvous SNTP NetBEUI NetBIOS WINS SMB NetWare SPX IPX SAP RIP Q Server over IPX Q Server over IP R Printer N Printer Ether Talk ELAP AARP DDP AEP PAP ZIP RTMP ATP NBP 43085101TH Rev 1 18 1 5 3 2 Network interface connectors and cables 1 Connectors Oki Data CONFIDENTIAL 100 BASE TX 10 BASE T Automatically switched not usable simultaneously Connector pin assignment 2 Cables RJ 45 connectorized non shielded twisted pair cable Category 5 recommended 1 5 3 3 Network interface signals Signal name Direction FROM PRINTER Function Transmitting data FROM PRINTER Transmitting data TO PRINTER Receiving data Not in use Not in use TO PRINTER Receiving data Not in use 1 2 3 4 5 6 7 8 Not in use 43085101TH Rev 1 193 Oki Data CONFIDENTIAL 2 EXPLANATION OF OPERATION 2 1 Electrophotogra
50. 1 O set values Unit HEX Pressing the MENU key switches over the indication BELT FRM xxx BELT Constant speed timer value of belt motor I O set value Unit HEX FRM AD value of frame thermistor reading Unit HEX xxx Frame temperature Unit C Pressing the MENU key switches over the indication HT k y m cg DB k y m c HT Fuser temperature setup table ID No Unit HEX DB Development voltage setup table ID No Unit HEX Pressing the MENU key switches over the indication TR1 k y m c TR2 k y m c TR1 Transfer voltage parameter VTR1 table ID No Unit HEX TR2 Transfer voltage parameter VTR2 table ID No Unit HEX Pressing the MENU key switches over the indication TROFFE BELT xxx TROFF Transfer OFF voltage setup table ID No Unit HEX BELT Belt temperature Unit C xxx AD value of belt thermistor reading Unit HEX 5 Repeat Items 2 to 4 as needed 6 Press the CANCEL key to terminate the test Status of Item 1 restored 43085101TH Rev 1 129 Oki Data CONFIDENTIAL 5 3 2 6 Color registration adjustment test This self diagnosis is practiced to conduct testing on the color registration function of the printer and to locate the cause of color drift Restore the normal operation of the printer by following the troubleshooting proce
51. 2420 2 71 2 2 3 72 202 204 7 5 2 8 Paper Size Error Error 400 o ooccconoccconociconocccnonccnnnncnnonno conocia nonn nn nnnn cc nnnnn canario 206 7 5 2 9 ID Unit Up Down Error Service Call 7140 1421 207 7 5 2 10 Fuser Unit Error Error 170 177 eee 209 7 5 2 11 Motor Fan Error Error 120 124 Di 210 7 5 2 12 Print Speed is Slow Low Performance ccccceceeeeeceeeeeeeeeeeseneeeseeeesseees 211 7 5 2 13 Option unit is not recognized ceeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeaeeeseaeeesecaeesenaeeeteaeees 211 7 5 2 14 LED head is not recognized Error 131 132 133 134 eseese 212 7 5 2 15 Toner cartridge is not recognized Error 540 541 542 543 213 7 5 2 16 Fuse Cutout Error Error 150 155 ssssssssssssseeeeneennes 214 43085101TH Rev 1 6 Oki Data CONFIDENTIAL 7 5 2 17 Dew Condensation Errors Error 12321 215 7 5 3 Image Problem Troubleshooting AAA 216 7 5 3 1 Color is totally pale Fig 7 2 A ssssseeseeeennennennes 217 7 5 3 2 Background is dirty EI 3 218 7 5 3 3 Blank Print Eio h 219 7 5 3 4 Vertical lines are printed A 220 7 5 3 5 Cyclic Print Trouble Refer to Po 32E I 221 7 5 3 6 Color registration is wide oooonncccnnncccnnncccnnccccnoncccnnnncnnonrnc nono conan nn cana narnia 222 5 347 SOlid Black dl a a ide 223 7 5 4 Actions after forced initialization of HDD Flash A 224 7 5 5 Network T
52. 5 3 2 4 Motor Clutch test stacks tede Een Pet 123 5 3 2 5 da a ed dae eto fni Ls 125 5 3 2 6 Color registration adjustment test sssssssssess 130 5 3 2 7 Print density adjustment test 131 5 3 2 8 Indication of consumable part counters ssssseesse 133 5 3 2 9 Indication of printed page counters e sseseeeeeessieesreesinesrinssrrnerense 134 5 3 2 10 Factory Shipping switching sseesseeessesesseesieeeressintsrinssrnnsennnsrrnesnnnns 134 5 3 2 11 Setup of self diagnostic function oooconncccnnccnnnncccnnccccnnncccnnnccnnana conan 135 5 3 2 12 Indication of LED head serial number 136 5 3 2 13 Details of panel indications cccceceeeseseeeeeeeeeeeneeeeeneeeseeeeeseneeeseenees 137 43085101TH Rev 1 5 Oki Data CONFIDENTIAL 5 3 8 Various types of print on the individual printer equipped with controller 148 5 3 4 Functions of keys when depressed at power on ooococcncccccoccccconconanconanaconinncanans 148 5 4 Setup after replacement Of parts 149 5 4 1 Precautions on the replacement of engine control DCH 149 5 4 2 Setup of EEPROM after replacement of SP1 TBH PCB sess 152 5 4 2 1 Replacement of EEPROM after replacement of TBH PCOB 152 5 4 2 2 Setup of CU Serial Number 152 5 49 Setup Of destination RC ete t edi d tb be ipa 153 5 5 About the manual setup of Print density adjustment
53. Aen paread n3 Y3NOL A weezy u31N3 eu oes UMOp Dou pue sseiq eioN epoui yom 10p984 GOW DNIddIHS 13 NOA iequinu eyes 1epeeu qF JO uoneorpup 331 UJAO WAG pour 10m fioe SGOW ABOLOVA INN 1738 H1 oua 1snrav o3u AON AHO10V3 INO SI33HS 1V101 LINN HASNI HOSN3S NMOQ AN S JO swa sue Bumes JON ABOLOVI gt SNOISS3HdWIO LINA GIO 303HO LINN Gl SNOISS3HdNIHN LINO QA 3103H9 LINN L138 9 IOVINI3Snd SNOISS3HdWFA LINA QA HOSN3S HINOL S 3dOWAHOLOVJ SNOISS3HdNI LINN QI Lol Ennanl Conan Viva av3H aa ONLLIAS HOSN3S 13s 300 Au019v3 e snivis HALNY fe 7 Ssnivis 318VANSNOO nnawl brau anal e JO SUSY nsei 158 Wafrele 1189 UONDE1OO yup 1909 JO SUS UONEOIpU gt ux o rav NL D l 9 rav aid DA 9 ravawi OAI rav NI DA 9rav3Nid D A 9 rav aud H aIS HLN HX W rav avid Dol w rav avid RA W rav au A iw rav avt D A w rav vid rA W rav 3Nid o A rav 3Nid Di A rav aui DA A ray 3Nid THA A Pav 3Ni rA AfGv ANI rA A rav ANI x19 rav asuo H A o rav asuo rA orav 3580 X W ray asuo Tu AT N rav asuo T A Wray 3840 VA sNaa 8d kl A rav asuo O SN3a TVN H A A nav 3suo W SN3Q NI TA A ray asuo pass ud si fex ONO eu XSN3d WNIJ Xu 19rav Eu ueun sdois orou y ou au JO xu Wravoau eojouo eun Dujujuuejep ueu 008S Ww Om 10 Aen H31N3 eui umop X u 14 rav ECH Buipiou y Bue sdeey Jojoui e
54. C K Cover open Provided Fuser unit temp Provided Paper size Not provided Stacker full Not provided Communication Standard On PCB interface e Hi Speed USB e Ethernet Hi Speed USB e Ethernet Option for OEM user Not available e Bidirectional parallel I F conforming to IEEE std 1284 1994 OEM Input output switch Automatic Emulation Standard PCL PCL5c HP GL PCL XL2 1 SIDM IBM PPR EPSON FX PostScript3 Clone Emulation switch Not provided Automatic Bit map type face Not avai ab Agfa 1 Line printer Scalable 1 type face Not avai Agfa micro type 86 Scalable 2 type face Not avai Not available Scalable 3 type face Not avai Agfa micro type 136 Rasterizer Not avai Agfa UFST 4 0 PCL Bar code Not avai USPS OCR Not avai OCR A B Japanse PCL font Not avai Not available Japanese PS font Not avai Not available 43085101TH Rev 1 157 Division Optional Item Detacchable RAM set Oki Data CONFIDENTIAL C6100 28 24ppm 24 20ppm 64 256 MB 32 26ppm 256 512 MB Tray mechanism 2nd tray mechanism Cassette Legal universal 530 sheets Two sided print unit Available Othes Not applicable 2 5 IDE HDD User installable Factory settings Japan GDI
55. Check of Fuse status SET Indication of the status of each fuse Not operable Engine parameter setup SENSOR SETTING Setup of Enable Disable of error detection by various sensors Not operable Indication of LED head serial number LED HEAD DATA Indication of the serial number of LED head data Not operable 43085101TH Rev 1 119 Oki Data CONFIDENTIAL 5 3 2 2 1 Activation method for self diagnostic mode Level 1 1 The system maintenance menu mode is activated when the power is turned on with the MENU and MENU keys held down simultaneously 2 Press the MENU or MENU key several times until ENGINE DIAG MODE is displayed Pressing the ENTER key causes DIAGNOSTIC MODE to appear DIAGNOSTIC MODE XX XX XX FACTORY SHIPPING 3 XX XX XX of DIAGNOSTIC MODE XX XX XX which is displayed in the LCD section is the version of the PU firmware The set value of FACTORY WORKING MODE is indicated in the lower line to the right Normally S MODE for SHIPPING is displayed 4 Pressing the MENU or MENU key takes you to each self diagnostic step The menu items rotate as the MENU or MENU key is pressed 5 3 2 2 2 Deactivation of self diagnostic mode 1 Turn the power off and on again after ten seconds 5 3 2 3 Switch scan test This self diagnosis is practiced to check the inlet sensors and switches 1 Activate the self diagnostic mode Level
56. Check to see if the option Does the PCB operate after the RAM DIMM or HDD is Replace the optional RAM DIMM HDD is used in _ removed item if necessary the CU PCB Check for a skew insertion or incomplete insertion Is the RAM DIMM HDD a genuine part Correct the inserted state of the DIMM 7 5 2 2 Irregular Operation of the device after turning on the power 2 1 No operation Confirmation Items Confirmation Tasks Action at NG 2 1 1 Check of parts related to power supply AC power supplied to the Check the supply voltage of the AC power Supply AC power printer Voltage setting of low voltage Measure the supplied AC voltage Set the low voltage power supply unit 100 V Check the power supply settings of the printer in use power setting to the system 230 V system Check the short circuit plug designed for switching of low proper values voltage power supply setting CN5 Short circuit plug provided not provided 100 V system 230 V system 3 3V 5V and 24V power Check the power through the POWER connector of the PU PCB Replace the low supplied to the PU PCB PRX PRX PCB voltage power supply PCB 4 5 6 pin 24V 7 pin 5V 8 pin OVL 1 2 8 pin OVP 2 1 2 Check of connections Connected state of operator Check the items of 1 1 Follow the description panel The operator panel needs to be detected and start operating so of 1 1 that the printer functions
57. Do not expose them to the room lighting for over five minutes n the above operation be careful not to actuate the blue lever of the toner cartridge Toner cartridge Image drum cartridge 2 Place the image drum cartridge on a flat top desk or the like peel off the tape fastening protective sheet 1 and pull out the sheet in the direction of the arrow Note Do not work with the image drum floating in the air 3 Pull out protective sheet 2 from the image drum cartridge in the direction of the arrow 3 Protective sheet Protective sheet 2 43085101TH Rev 1 41 Oki Data CONFIDENTIAL 4 Match the label colors of the image drum cartridges to those on the printer 5 Gently put the image drum cartridges 4 back in their respective positions 6 Turn the blue levers 4 of the toner cartridges fully into the direction of the arrow Note The starter toners Toner cartridges supplied with the product can print approximately 1500 A4 size sheets with 5 print density If the error message CHECK TONER CARTREGE nstays permanently on the operator panel check to make sure that the levers of the toner cartridges have fully been moved in the direction of the arrow f normal starter toner cartridges have been used the starter toners can no longer be used First use the starter toners and use normal toners after the starter toners are exhausted Make sure to change the starter toners only af
58. Figure 4 2 7 3 Connection diagram of print engine controller PCB 43085101TH Rev 1 74 Oki Data CONFIDENTIAL 4 2 8 Top cover assembly 1 2 3 4 5 6 POCO EP ES T Detach the left side cover See Subsection 4 2 1 Detach the right side cover See Subsection 4 2 2 Detach the rear cover See Subsection 4 2 4 Remove the plate assembly shield GDI and then the control PCB See Subsection 4 2 6 After unplugging the connector disconnect hooked RFID cable CC Remove two E shaped retaining rings 2 and two spring torsions 3 and detach top cover Assy Tool No 8 Figure 4 2 8 Top Cover Assy 43085101TH Rev 1 75 Oki Data CONFIDENTIAL 4 2 9 Top cover Detach the top cover assembly See Subsection 4 2 8 1 Remove ten screws black and detach cable cover 2 and top cover 3 Tool No 1 2 Figure 4 2 9 Top cover 76 43085101TH Rev 1 Oki Data CONFIDENTIAL 4 2 10 Controller Panel Assy 1 Open the top cover Open the feeder unit Detach the right side cover See Subsection 4 2 3 2 3 4 Remove the plate shield assembly See Subsection 4 2 7 2 5 After unplugging the connector of the control panel assembly free the hook 6 Remove four screws silver CO and detach control panel Assy Tool No 1 Feeder unit Figure 4 2 10 Control Panel Assy
59. Fuse cutout errors Confirmation Items Confirmation Tasks Action at NG 16 1 1 Check of connections FFC interconnecting the PU Check for any incomplete insertion or skew insertion of the Redo the connection of PCB PRX and the toner SSNS connector of the PU PCB PRX and the SSNS connector the FFC properly Or sensor PCB PRZ PCB of the toner sensor PCB PRZ PCB Also check to see if the replace the FFC FFC has any wire breakage of peel off of the covering Fuse cut circuit PU PCB PRX PCB After checking the connections turn on the power again and Replace the PU PCB see if the error is issued again PRX PCB 43085101TH Rev 1 214 7 5 2 17 17 1 Dew Condensation Confirmation Items 17 1 1 Check of connections Dew Condensation Errors Error 123 Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Connection between PU PCB PRX PCB and high voltage PCB Check to see if the 13 pin FFC is properly plugged into the HVOLT connector of the PU PCB PRX PCB Also check to see if the 9 pin FFC is properly plugged into the CN connector of the high voltage PCB Search for an imperfect connection or skew insertion Correct the insertion of the cord properly FFC interconnecting the PU PCB PRX PCB and the high voltage PCB Check for a wire breakage with a circuit tester Check visually for peel off of the covering Replace the connecto
60. H31N3 6uisseid pejnoexe pue NNIN 10 FANNIN ut peroejes a J000XX jo uonisue1 swa nueui jo uonisuea 1 FI3A31 118 43085101TH Rev 1 Oki Data CONFIDENTIAL 5 3 2 2 Normal self diagnostic mode Level 1 The menus of the normal self diagnostic mode are indicated below Table 5 3 Maintenance Utility Adjustment Items Maintenance Utility ML3100 C3100 ML5200 ML5400 Without a Panel With a Panel Self diagnosis Menu Adjustment Switch scan test SWITCH SCAN Checking of inlet sensor and switch No 23 Not operable Motor clutch test MOTOR amp CLTCH TEST Operation test of motor and clutch No 24 Not operable Execution of test print TEST PRINT Print of test patterns built in PU Not operable Not operable Color drift correction test REG ADJUST TEST Judgment of good bad color drift correction mechanism No 25 Not operable Density correction test DENS ADJ TEST Judgment of good bad density correction mechanism Not operable Indication of consumable part counter CONSUMABLE STATUS Indication of consumed state of consumables Not operable Indication of consumable part continuance counter PRINTER STATUS Indication of lifetime consumed state of consumables Not operable Factory Shipping mode switching FACTORY MODE Switching between Factory mode and Shipping mode No 3 No 30
61. HIGH 26ppm DEFAULT 20ppm denotes a default value ltems set here are valid only in this test mode Not written to the EEPROM 43085101TH Rev 1 125 Oki Data CONFIDENTIAL Notes PAGE setup After shifting the digit of the set value with the MENU key or MENU key press the ONLINE key The set value will be incremented Pressing the CANCEL key decrements it COLOR setup Pressing the ENTER key after selecting ON causes the data indicated below to appear on the panel Print setup for each color Pressing the MENU key or MENU key activates shifting Pressing the ONLINE key or CANCEL key switches between ON and OFF Pressing the BACK key restores the original panel indications COLOR Y ON M ON ON C ON K ON 4 When the ENTER key is depressed while PRINT EXECUTE remains displayed in the lower line of the display section in the operation of Item 2 the test print takes place with the set values specified in Items 2 and 3 Pressing the CANCEL key stops the test print If any of the alarms indicated in the Detail column of the table below is detected when test print is started or during execution it will be indicated on the panel and the test print will be interrupted For details on the errors see Subsection 5 3 2 14 Details of panel indications In the case of a PU test print the comme
62. Install the printer in a location where the following temperature and humidity are met Ambient temperature 10 32 C Ambient humidity 20 80 RH Relative humidity Max wet bulb temperature 25 C Use caution to avoid dew condensation If the printer is installed in a location with ambient relative humidity below 30 use a humidifier or antistatic mat Installation space Place the printer on a flat desk large enough to accommodate its footings Provide ample spaces around the printer Plan view Side View 43085101TH Rev 1 38 Oki Data CONFIDENTIAL 3 4 Listing of component units and accessories Checkto make sure thatthe component units are free from damage dirt or other zirregularities in the appearance Ensure that none of the accessories to the units is missing and that they are free from breakage or other flaw If any irregularity is discovered contact User Management Section for instructions NWarning Personal injuries may occur NM Make sure to lift up this printer by two or more persons since it weighs Approx 29kg with Duplex Approx 26kg w o Duplex Printer Main body C6100 C5800 C5500 Duplex Option Image drum cartridges 4 sets fitted with starter toner cartridges Installed in the printer Inform the user that the toner cartridges and image drum cartridges can be sepa
63. L Apply MOLYKOTE EM 30L in a normal quantity to the hatched parts parts having the rotation shafts inserted EM 30L Class C Holder Regist L 42071901 Holder Assy Regist R Apply MOLYKOTE EM 30L in a normal quantity to the hatched parts parts having the rotation shafts inserted EM 30L Class C 43085101TH Rev 1 98 Oki Data CONFIDENTIAL 9 43122601 Fuser Assy Cam Release Lever Release Plate Side R Caulking Fuser Class C Apply HP 300 normal amount to hatched area Gear Fuser Z35 Do not apply grease to the boss Gear ldle Z21 Do not apply grease to the gears 43070401 Cassette Assy Assemble after applying MOLYKOTE EM 30L to the hatched parts in the illustration below both right and left Frame Separation Assy Fulcrums of rotation and side parts Class C Grease must not seep out to the paper paths 43085101TH Rev 1 99 t 43301501 Guide Assy Eject L Apply MOLYKOTE EM 30L in a normal quantity to the gear tooth flanks shaft surfaces and flanges 6 points Grease must not stick to the paper paths EM 30L Class C Apply MOLYKOTE EM 30L in a normal quantity to the bearings 2 points EM 30L Class D Y gt WIE j As p Oki Data CONFIDENTIAL Guide Eject Upper Apply MOLYKOTE EM 30L in a normal quantity to the shaft surfac
64. Oki Data CONFIDENTIAL C6100 28 24ppm 24 20ppm 32 26ppm 435mm dimensions With duplex 621mm Without duplex 563 5 mm 340mm With duplex Approx 29kg Without duplex Approx 26kg Print width Print width A4 Engine speed Monochrome A4 Color OHP Color OHP color monochrome First print Monochrome time A4 Color Warm up time Low noise mode Not applicab Resolution LED head 600dpi Max input resolution 600x1200dpi Output resolution True 600x1200dpi True 600x600dpi True 600x1200dpi True 600x600dpi Gradation 600x600x4 level Econo mode Toner saving by reducing lightness Core PowerPC405 PowerPC750CXR I cache D cache 16KB 32KB 16KB 32KB Internal L2 256KB Clock 200MHz 500MHz Bus width 32bit 64bit Resident 128MB 64 MB 256 MB Option 256MB DIMM 64 256MB DIMM 256 512MB DIMM ROM Program font Total capacity 2MB Total capacit 64MB Power Power input 120V 110 127VAC 230V 220 240VAC consumption Power save mode 17W or less 15W or less Idle 100W Average Normal operation 490W Peak 1200W Operating When operating 10 C 32 C 17 C 27 C Full color print quality guarantee temperature environment When not operating 0 C 43 C Power off Temperature Whe
65. PRX PCB PCB V7Y PCB Pin 5 TXD PUfi2nd Pin 3 RXD 2ndfiPU 7 5 2 14 LED head is not recognized Error 131 132 133 134 14 1 Service Call 131 134 LED HEAD Missing Confirmation Items Confirmation Tasks Action at NG 14 1 1 Check of connections Connected state between CU Check visually the connected state of the FFC Redo the connection PCB connector and head properly connector Head FFC Unplug the FFC of the head and check for any wire breakage or Replace the head FFC peel off of the covering along the cord or CU PCB Check of Fuse conduction Check voltage is 5V between capacitor Replace on CU board CP7 C5800 CCP1 C6100 See section 7 6 R191 C5500 C5500 F504 C6100 43085101TH Rev 1 212 Oki Data CONFIDENTIAL 7 5 2 15 Toner cartridge is not recognized Error 540 541 542 543 15 1 Errors caused by consumables Confirmation Items Confirmation Tasks Action at NG 15 1 1 Installed state of consumables ID units and toner cartridges Are the ID units installed in the right positions Check to see if Redo the installation the lock levers of the toner cartridges are locked properly 15 2 Errors caused by toner sensor Confirmation Items Confirmation Tasks Action at NG 15 2 1 State of toner sensor Toner sensor Is the toner sensor lens stained with toner Wipe off the stain Toner sensor Use the SWITCH SCAN function of the diagnostic mo
66. SEL onoo l 10000 099 a SO to ZOSO R S ARTO GEO FU po E IE x ZLLH eS Big ue Se ag g LS z S 99 1 4 This o mcr 3 lee D E f O wo eo o i E Um 9 zl Di r Lutz es soy _ 994 L3 LL S94 EE 5 P COUCXCOLO LOCO que sump uns we frm Aen Seet mr vg Eer TELE i FAA ESA So y EGoODS39 Lo D CCCCCC CC CC OC CC ZUNE 92H 91H E rH E SINE SR LEI zziH OSLA Lele gu 9H oca SH sza 0214 8 em SI gt ZEH giu ely ien 6LLY au CH 1118 SI v 1 12H AL igiHiH Set OL Ly au 8 1H O u O uxo o LLH a TERR Teg 9p O DC OC ES oro CH E c JE 222 5 2 cr c NED or DC SE D NA EN ar DRE 1 eze Ro Boz HR qo moore 0 1 ET zt Q selu 6elH o Y Dip vie S E OSLY SLU Sir Le Seu 4 43085101TH Rev 1 235 Oki Data CONFIDENTIAL Solder side C574 C573 RM512 CC RM517 RM509 CL d Og RM505 RM507 eO o o ei o lon ce43 O 0 0595 3777 m C595 9 5H
67. and the lever lifted Error 461 Tray1 Error 462 Ttay2 The paper size displaying form of the custom mode is the same as above As a user pressed ONLINE key the printer could ignore this error at the just printing job LOAD MEDIA_SIZE MEDIA_TYPE AND PRESS ONLINE SWITCH ERRCODE TRAY SIZE MISMATCH The size of paper or media type in the tray does not match the print data Load paper in tray It takes a while until the status disappears after you have closed the tray and the lever lifted Error 460 MPTray The paper size displaying form of the custom mode is the same as above A user needs to press ONLINE key after changing the paper DOWNLOAD MESSAGE PROCESSING Indicates that message data to be updated is being processed DOWNLOAD MESSAGE WRITING Indicates that message data to be updated is being written DOWNLOAD MESSAGE SUCCESS Varies Indicates that message data to be updated has been written successfully DOWNLOAD MESSAGE FAILED CODE Varies Indicates that writing of message data to be uploaded has been failed CODE is a decimal value one digit and represents the cause of failure in writing 1 Unknown Cause of failure unknown 2 DATA ERROR Hash check error in data reading writing or abnormal FLASH 3 OVERFLOW Downloading failure due to FLASH memory full at starting or during writing in a language file 4 MEMORYFULL Memory reservation failure
68. by the DC motor As the fuser motor rotates Counterclockwise turn the heat roller is turned This roller fixes a toner image by heat and pressure 2 Atthe same time the delivery roller rotates to output the paper Eject Roller Drive Fuser Unit Heat Roller Drive Fuser Motor CCW 00 Figure 2 6 Cover opening motion of color drift sensor and density sensor 1 As illustrated in Figure 2 9 when the fuser motor rotates Clockwise turn the cover opening gear rotates causing the color drift sensor and density sensor cover to open 2 Asthe fuser motor rotates in reverse Counterclockwise turn the engagement of the cover opening gear is freed and the color drift sensor and density sensor cover now closes Heat Roller Stop Fuser Motor CW Cover Open Gear Figure 2 9 43085101TH Rev 1 29 Oki Data CONFIDENTIAL Outline of color drift correction The color drift correction is implemented reading the correction pattern that is printed on the belt with the sensor located inside the sensor shutter under the belt unit This sensor is used to detect and correct the pattern Automatic start timing of color drift correction e At power on When the cover is closed after it is opened briefly When 400 pages or more have been printed since previous execution A correction error may be issued due to an inadequate toner amount of the pattern generated a sensor stained w
69. count is NOT reset by replacing cartridge K REFILL CNT xxxx TIMES Y REFILL CNT M REFILL CNT erre TIMES RR TIMES C REFILL CNT xxxx TIMES The printing dot counts of each color TONER cartridge The count is reset by replacing cartridge K OVER RIDE CNT RR TIMES Y OVER RIDE CNT er MES M OVER RIDE CNT xxxx TIMES C OVER RIDE CNT erre TIMES The number of times that each color TONER cartridge life was extended 43085101TH Rev 1 133 Oki Data CONFIDENTIAL 5 3 2 9 Indication of printed page counters This self diagnosis is practiced to indicate the current number of printed pages of the printer 1 Activate the normal self diagnostic mode and press and hold down the MENU key or MENU key until PRINTER STATUS appears in the display section and then press the ENTER key The MENU key increments a test item and the MENU key decrements a test item 2 Pressing the MENU key or MENU key causes the current number of printed pages to be displayed sequentially ONLINE and CANCEL keys inactive to pressing 3 Press the BACK key to terminate the test Status of Item 1 restored Display Upper Display Lower Unit Function K IMPRESSIONS meee MAGES Images The printing number of sheets of each Y IMPRESSIONS PER IMAGES Images color M IMPRESSIONS IMAGES Images C IMPRESSIONS IMAGES Images TOTAL SHEET CNT
70. electricity by touching the screw by hand 43085101TH Rev 1 188 Oki Data CONFIDENTIAL 2 Take out the image drum cartridges 4 and place them on a flat table 3 Cover the image drum cartridges thus taken out with a black sheet of paper Note The image drums green tubular parts are extremely vulnerable Use good caution in handling them Do not expose the image drum cartridges to direct sun or intense light over approximately 1500 luxes Even under the room lighting do not leave them exposed for five minutes or longer Top cover 4 Pull out the jammed paper slowly WHEN THE LEADING END OF THE PAPER IS VISIBLE Pull out the paper slowly to the inside of the printer 43085101TH Rev 1 189 Oki Data CONFIDENTIAL WHEN NEITHER THE LEADING END NOR THE TRAILING END IS VISIBLE First slide the jammed paper into the direction of the arrow and then pull it out slowly Fuser unit WHEN THE TRAILING END OF THE PAPER IS VISIBLE While pushing the lever of the fuser unit into the direction of the arrow pull out the jammed paper slowly 5 Put the image drum cartridges back in place 43085101TH Rev 1 190 Oki Data CONFIDENTIAL JAM RELEASE METHOD 3 TWO SIDED PRINT UNIT SECTION OPTIONAL CODES 370 371 373 1 Open the two sided print unit cover by pushing the jam releasing lever of the two sided print unit section 2 Take out the
71. firmware at the time of Shipping Mode Therefore this status does not occur in a user environment Varies Varies Density Adjustment Shutter Error 2 Error that does not Warning DENSITY SHUTTER ERROR2 occur at user level Displayed only in FactoryMode PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment Varies Varies Density Adjustment Shutter Error 1 Error that does not Warning DENSITY SHUTTER ERROR1 occur at user level Displayed only in FactoryMode PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment 43085101TH Rev 1 143 LCD English J means no display in upper line DENSITY COLOR CALIBRATION ERROR Varies Attention LED Varies Oki Data CONFIDENTIAL Description Density Adjustment Color Calibration Error Error that Warning does not occur at user level Displayed only in FactoryMode PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment DENSITY COLOR SENSOR ERROR Varies Varies Density Adjustment Color Sensor Error Error that does Warning not occur at user level Displayed only in FactoryMode PU firmware does not notify this warning to CU firmware at the time of Shipping Mode
72. is radiated onto the charged surface of the OPC drum The charge of the radiated part of the OPC drum attenuates according to the intensity of the light forming an electrostatic latent image on the OPC drum surface LED head Charging roller LED head OPC drum 3 Development Toner adheres to the electrostatic latent image on the drum surface thereby turning the electrostatic latent image into a toner image 1 The sponge roller allows the toner to stick to the development roller Charging roller Sponge roller OPC drum Development roller 2 The electrostatic latent image on the OPC drum surface is turned into a visible image by the toner 43085101TH Rev 1 21 Oki Data CONFIDENTIAL 4 Transfer A sheet of paper is placed over the OPC drum surface and an electric charge is given to the paper from its back side by the transfer roller When ahigh voltage is applied to the transfer roller from the power source the charge induced on the transfer roller moves on to the surface of the paper through the contact part between the transfer roller and the paper the toner being attracted to the paper surface from the OPC drum surface OPC drum Transport belt Transfer roller 5 Drum cleaning Unfixed toner remaining on the OPC drum is removed by the drum cleaning blade and collected into the waste toner area of the toner cartridge Waste toner Toner cartridge ID unit eS i C
73. lt DLCODE gt Displays that an error takes place while a program data Initia to update is being written DLCODE 1 Memory alloc Error 2 Download File Error 3 Device Free space acquirement Error 4 Device Free area Shortage Error 5 File Write Error 6 CU F W Mismatch Error 43085101TH Rev 1 138 LCD English J means no display in upper line PU FLASH ERROR Attention LED Oki Data CONFIDENTIAL Description It is shown that PU firmware has booted in Loader mode It displays when PU firmware returns 00 00 00 as a response of Leisus command VERSIONR 01 H version of PU firmware main part program which CU firmware transmits at the time of initialization If initialization is completed it will change to the status of Priority 251 This status may occur also in a user environment When it occurs the maintenance by a maintenance member is required equivalent to S C COMMUNICATION ERROR Displays that communication to PU firmware failed This status may occur also in a user environment When it occurs the maintenance by a maintenance member is required equivalent to S C STATUS MODE Displays that normal Online mode starts Data Job from an external portion is processed even though an error takes place after Online ready state once this mode starts Displays Error or Warning on a panel If a power supply is turned on pressing a lt Enter gt lt Back gt
74. numbers 1 2 etc employed in this manual are different from those assigned in the corresponding configuration diagrams of Disassembly for Maintenance 43085101TL and RSPL 43085101TR 4 1 Precautions on the replacement of parts 1 Prior to replacing a part be sure to disconnect the AC cord and interface cable a To disconnect the AC cord always follow the procedure described below 1 Turn off O the power switch of the printer 2 Pull out the AC plug of the AC cord from the AC power outlet 3 Unplug the AC cord and interface cable from the printer b To reconnect the printer always follow the procedure described below 1 Plug the AC cord and interface cable into the printer 2 Insert the AC plug into the AC power outlet 3 Turn on the power switch of the printer Disconnect Connect 2 Do not disassemble the printer as long as it is operating normally 3 Limit disassembly to a necessary minimum Do not remove other parts than those specified in the part replacement procedure 4 Use the designated maintenance tools 5 Conductdisassembly by following the specified sequential order Failure to observe this order could damage the parts 6 Screws collars and other small parts should be attached provisionally to their original positions since they are liable to be lost 7 When handling a microprocessor ROM RAM and other ICs and circuit boards do not wear gloves that tend to generate static elect
75. of the ID unitis Replace the ID unit properly in contact with the contact ASSY see Figure 7 3 high voltage PCB or modify the high voltage terminal To use a new ID unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu State of high voltage output CH output If a high voltage probe is available among the maintenance Replace the high tools open the left cover and check the CH output with the voltage PCB high voltage probe through the solder side of the high voltage PCB while the machine is printing The high voltage probe is not an ordinary maintenance tool NO Charging Roller Y Ground Developing Roller Toner Supply RollPfgure 7 3 43085101TH Rev 1 223 Oki Data CONFIDENTIAL 7 5 4 Actions after forced initialization of HDD Flash This subsection explains the actions to be taken after a troubled HDD or Flash has been subjected to forced initialization 1 Action after forced initialization of HDD If the HDD is forcibly initialized the following data is deleted There is no way to recover it Unprinted data inside the HDD Log data of JobAccount If JobAccount is active at the time 2 Ifthe Flash is forcibly initialized the following data is deleted making it impossible to use the network NIC F W Web Page data Demonstration page data for OEM If the printer is for OEM The above NIC F W Mac address and Web Page data need to be wr
76. performed and the error does not occur LOADER VERSION XX XX PU board Flash ROM hash check error Does error reoccur Turn on the printer again Replace the PU board PRN WDT ERROR PU firmware went haywire Does error reoccur Turn on the printer again Replace the PU board PRN COMMUNICATION ERROR An error in a PU CU interface Is the CU assy installed properly Does the printer recover from the error by replacing the SP1 TBH board Reinstall the assy properly Replace the SP1 TBH board Replace the PU board PRN Note SERVICE CALL Error 168 Error 171 and Error 175 are likely issued when the printer is cool at 0 deg C or lower Therefore if the printer is cool turn on the power again after it has warmed up 43085101TH Rev 1 176 Oki Data CONFIDENTIAL 7 5 2 Preparing for troubleshooting 1 LCD Display Malfunction ooonoccccnnnccccnncccnancncnnncccononcnnannnnnnn cnn nan nn cnn rca rar cn enne enne 179 1 1 Nothing is displayed in LCD 179 1 2 The first line is black display in LCD ooooooconnccccnoccconaccccnnncnnonancnonnnccanancnnana conan 180 1 3 PLEASE WAIT The display changes to COMMUNICATION ERROR if you leave them as they are 181 1 4 An error message related to the operation panel is displayed 181 1 5 RAM CHECK or INITIALIZING are displayed seseeeseeeeeeeeeeeeeeeereen
77. reader 03 communication error between the RFID reader and the Tag chip 04 the RFID Tag detection error more than 4 chips 01 Same as Error 230 02 Replace RFID R W board 03 Check the antenna cable connection 04 Check to see if the quantity of RFID Tags is correct Service call 250 Error Secure File Erasing Error An erasing error of an encrypted file was detected Did the user agree to execute HDD ERASE Notify the user that Disk ERASE needs to be executed to erase the encrypted file so that the HDD is restored to the original state as at the time of purchase ADMIN MENU HDD ERASE Service call 251 Error Secure Disk Erasing Error An error was detected during Disk ERASE Can the error indication be reproduced Turn the power off and on again Replace the HDD Power off on 901 Error 902 Error Short or open in belt thermistor detected Is belt thermistor cable setting proper Does error reoccur Connect cable set properly again Turn power ON again Replace belt thermistor Power off on 903 Error 904 Error Abnormal tempera ture detected by belt thermistor high temp or low temp Is belt thermistor cable setting proper Does error reoccur Connect cable set properly again Turn power ON again Replace belt thermistor and leave aside for 30 min Then turn power ON again 43085101TH Rev 1 175 Message Service c
78. sensor lever and in the operation Replace the sensor lever with a normal one Check of electrical parts signal detection Check the state of sensor Use the SWITCH SCAN function of the self diagnostic mode to check to see if the sensor signal is detected normally Replace the PU PCB PRX PCB front sensor PCB RSF PCB or connection cord WR sensor Check the output level of the Check the following signal through the FSNS connector of the PU PCB PRX PCB Pin 2 WR sensor Confirm that the above signal level varies as the sensor lever is actuated Replace the front sensor PCB RSF PCB Check the power supply of the front sensor PCB RSF PCB Check 5V power with CN connector of a front sensor board RSF PCB 5pin 5V Power 1pin 0VL Replace the connection cord 43085101TH Rev 1 196 5 2 Paper path jam occurs right after feeding paper Confirmation Items 5 2 1 Check of state of running route Confirmation Tasks Oki Data CONFIDENTIAL Action at NG on the running route Paper running route on the belt Remove the ID unit and check to see if there is paper jammed Remove the jammed paper Check of state of mechanical parts Check the sensor lever of the Check to see if the sensor lever demonstrates any abnormal Replace the sensor WR sensor shape or motion lever with a normal one Check of o
79. side PRX PCB if the feed Several M o between pin 1 and FG motor belt motor or D Several M o between pin 2 and FG motor is faulty or Several M o between pin 3 and FG replace the motor Several M o between pin 4 and FG driver PCB if the belt Unplug the BELTIDUP connector of the PU PCB PRX PCB motor is faulty and confirm the following on the connector side Several M o between pin 1 and FG Several M o between pin 2 and FG Several M o between pin 3 and FG Several M o between pin 4 and FG Several M o between pin 5 and FG Several M o between pin 6 and FG Several M o between pin 7 and FG Several M o between pin 8 and FG 43085101TH Rev 1 199 Oki Data CONFIDENTIAL 5 4 Paper path jam occurs right after reaching the fuser unit Confirmation Items Confirmation Tasks Action at NG 5 4 1 Check of operating state of motors Fuser motor Conduct the Motor and Clutch Test of the self diagnostic mode Replace the PU PCB and check to see if the fuser motor operates normally PRX PCB Replace Make this checking in the presence and absence of a load the fuser motor Replace the fuser unit To use a new fuser unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu Temperature control of rotating roller Heat roller detection Check the detection temperature of the heat rollers in the self Replace the fuser unit temperature diagnostic mode Check to see if an abnorma
80. solenoid 11 Release the two latches and remove guide Assy side R by sliding it upward 12 Remove screw silver 2 remove plate lockout ID 22 and four screws 23 and detach plate inner Q4 13 Remove two screws silver 40 unplug the connector and disassemble lift up motor 8 Tool No 1 14 Remove screw silver 62 and detach solenoid 8 Tool No 1 15 Remove the screw silver and three screws black 60 and detach gear Assy HP Tool No 1 16 Remove spring G2 free the claw and remove bush 3 hopping roller shaft 64 and frame hopping 65 17 Disassemble paper end sensor 8 and paper end lever 87 E e 43085101TH Rev 1 85 Oki Data CONFIDENTIAL UL Install 4 aligninig the two position cut as mark figure i Lift up motor A Install 17 aligninig the two position Wey 4 cut as mark figure wel SN eZ A Align the motor and connector in position to the arrow View A C M oH S u ul CS Ll U i3 Lu SA LIN ena a LL ever Solenoid A os He LEA Q Kv Y My ES d 28 G RS va SCH DA NEE j amp lt o ANTIO L3 ay no LI ARES ES Assemble 27 28 and 27 PSW3 to 9 Fit position arrow of 42 Gear Idle Drum Z24 102 and the and check movement of Lever Solenoid smoothly arrow of Cover PlateR Assy PX734 of each color before assemble 19 Figure 4 2 17 Board P
81. varies as the sensor lever is actuated Replace the EXIT sensor Check the power of the junction PCB PRY PCB Check the 5 V power through the EXIT connector of the junction PCB PRY PCB Pin 1 5 V power Pin 3 0 VL Replace the connection cord heck of connections Signal cord for motor driver PCB EXIT sensor cord Check to see if the FFC is properly plugged in the RELAY connector of the PU PCB PRX PCB and the PUIF connector of the junction PCB Check to see if the cord is properly connected in the junction PCB PRY PCB and EXIT sensor Correct the connection properly Signal cord for motor driver PCB EXIT sensor cord Check to see if the cords are caught under any other part or have any peel off of the covering or any assembling problem Replace the connection cord or correct the assembling properly 43085101TH Rev 1 201 6 2 Paper exit jam occurs right after feeding paper Confirmation Items 6 2 1 Check of state of running route Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Face up stacker cover Check to see if the cover is completely open or closed Eliminate imperfect opening or closing of the cover Duplex pull in gate Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the Duplex pull in gate operates normally Make sure that it is duly on the exit side Replace the duplex pull in
82. vvG gogy D EN 88H GH 999 6 6 0894 06S E99 03 roS coo 9094 2094 8990 1198 E C507 C510 C509 C508 j cogo 80sy LLSO 099 C525 C524 C523 o g 6050 zosia LT rn zieu d Ee STi R519 Q502 Q501 R520 O 232 43085101TH Rev 1 Oki Data CONFIDENTIAL Component side 2 1 Main controller TBH PCB C6100
83. 1 2 2 Factory Shipping mode screen in Subsection 2 4 1 1 2 PU PCB setup function of the maintenance utility 43085101TH Rev 1 150 Note Oki Data CONFIDENTIAL When the EEPROM engine control PCB has been replaced the service life information of the belt toner IDs etc is necessarily cleared Therefore be aware that the service life management is likely to suffer errors until the next time units are replaced The counts that are cleared when the EEPROM is replaced are those indicated below Since the counts except for Total Sheets Fed are cleared when the respective units are replaced the errors will be resolved at that point in time Fuser unit Description Fuser unit life count Count Description Number of printed pages since the installation of a new fuser unit converted into a number of A4 size sheets Belt unit Belt unit life count Number of printed pages since the installation of a new belt unit converted into a number of A4 size sheets ID unit Black ID unit Yellow ID unit Magenta ID unit Cyan Respective life counts of image drum units Number of revolutions since the installation of a new ID unit converted into a number of A4 size sheets Toner Black Toner Yellow Toner Magenta Toner Cyan Respective counts of toner amounts used Print dot number count Total number of sheets fed Printer life count Total number of sheets fed
84. 2 6 3 Paper exit jam occurs in a path route oooccccccccncccoconccccncnccccnonnnnnanenoncnnnncnnncnnns 203 7 Duplex Print Jam Error 370 371 372 373 383 sse 204 7 1 Duplex print jam occurs right after turning on the power sssssessessrenserereen 204 7 2 Duplex print jam occurs in the Duplex entry cooooooconcccccccccccccccccnnnnnnnnanncncncnnnncnos 204 7 3 Duplex print jam occurs in reverse of the paper ccooooccccccnoocccnnnonnoncnononnnnnnnos 205 7 4 Duplex print jam occurs in the Duplex input ssssssssssneneseesesesrrrnnnnnsesererrrene 205 7 5 Paper is not fed to a Resist roller from Duplex section 206 8 Paper Size Error Error 400 nnne nnne 206 8 1 Paper jam occurs when the end of paper is near IN1 sensor 206 9 ID Unit Up Down Error Service Call 1A0 71421 206 9 1 An error occurs in the operation of ID Unit Up 206 9 2 An error occurs in the operation of ID Unit Down ccocccccccccnnnnncnononcccnncncncnnns 208 10 Fuser Unit Error Error 170 177 seen 209 10 1 An error occurs right after turning on the power oooooccccconoocccnccnoonnnonnonnnnnnonos 209 10 2 An error occurs in 1 min from turning on the Dower ss ssesesssesseeeeereeseeene 209 11 Motor Fan Error Error 120 127 051 sse 210 11 1 Low voltage power unit fan or CU fan does not rotate right after turning on the power 210 11 2
85. 39 3 5 Assembling method ite dia 40 3 5 1 Assembly of printer main body coooccconnccccnnccccnnoccconocanonancnnanccnonn cnn nana nn nana ca rancia 40 3 5 2 Connection of power cables sinsin n paaa aa aae a aaa nennen nnne 46 3 5 3 Installation of optional items sssssssssseseeeeeeeeneeeennenen nennen 49 3 5 4 Confirmation of recognition of optional items sseseeeee 58 3 6 Menu Map Drnt eet Leere tee cs 59 3 7 Connection methods AAA 61 3 8 Confirmation of paper used by the user 63 4 REPLACEMENT OF PARTS cet dcuceck ce cu xe eoru n a eebe 64 4 1 Precautions on the replacement of parts ssssssssssssssseeeeeeneeeneee nenne 64 4 2 Part replacement methods uk 66 421 Let eer COVER a see eege GE 66 E le ue ER 67 43085101TH Rev 1 4 Oki Data CONFIDENTIAL 42 35 Face Up MY As 68 42 4 TEE 69 4 2 5 LED Assy LED Assy springs 0ooocccccnoccccccnonnccnccnnnanoncnononnnnnnnnnnnnnncnn nan nn cnn nine n nc 70 4 2 6 Control PCBs pace AA 71 4 2 7 Print engine controller PCB ooooonccnnccconncccnnonccconccccnnncnnonononnnnnn conc cnn nn rra n car nnne 73 4 2 8 Top cover assembly ek 75 4 2 9 MOD COVOT dea N a 76 4 2 10 Controller Panel ASSy ege ate t taal iene eet ees 77 4 2 11 Board PRP Top Cover Handle ooccoconnccccnoccccnocccconnccnonononnnnnc nono ncn nn nn crac nar nenne 78 4 2 12 Low Voltage Power Supply Low Voltage Fan Hopping Motor Fuse
86. 4 Take out the ID unit and examine it to see if the drum surface has any abnormal toner smudge Replace the LED head Blurred focus or replace the ID unit To test operate a new ID unit use the Fuse Keep Mode of the maintenance menu 43085101TH Rev 1 33 Oki Data CONFIDENTIAL Principle of toner sensor detection Toner LOW is detected by the toner sensor Reflection sensor installed inside the printer The shielding plate is mounted inside the ID and rotates in synchronization with toner agitation Moreover the ID has a shutter fitted The shutter is synchronized with the operation lever of the toner cartridge and the toner sensor can detect that the toner cartridge has been loaded properly Detection may not take place normally and a toner sensor error may be issued if the shield plate or toner sensor is stained with toner or ifthe ID unit and toner sensor do not remain exactly opposite to each other in their positions Shutter Shield plate Toner Sensor Principle of toner counter After image data is developed to binary data which the printer can print it is counted by an LSI as a number of print dots The amount of toner consumed is calculated from that count value and the remaining amount of toner is thus indicated As opposed to this the toner LOW detection by the toner sensor is implemented when the toner amount remaining inside the ID unit physically decreases to below a certain level Principle
87. 43085101TH Rev 1 182 Oki Data CONFIDENTIAL 2 2 Abnormal sound Confirmation Items Confirmation Tasks Action at NG 2 2 1 Check for motor step out Abnormal driver Operating state of motors Use the self diagnostic mode to check to see if the motors are Replace the PU PCB operating normally PRX PCB Check in the presence and absence of a load If abnormal the motors will emit a boo State of motor cords Check the laying of motor cords Check visually and also check Redo the laying of the for short circuiting with a circuit tester Disconnect the motor cord cord properly on the PCB side and check the resistance between each pin of the disconnected cord side and the FG Replace the motor cord Check for motor step out Loading problem of consumables Operating state of motors Use the self diagnostic mode to check to see if the motors are Replace the operating normally corresponding Check in the presence and absence of a load consumable If abnormal the motors will emit a boo To use a new consumable on a trial basis use FUSE KEEP MODE of the System Maintenance Menu 2 2 3 Check for gear tooth skip Loading problem of consumables Operating state of motors Use the self diagnostic mode to check to see if the motors are Replace the operating normally corresponding Check in the presence and absence of a load consumable If abnormal the motors will emit pup
88. 5101TH Rev 1 or 3 EE 2383 85 s a D D 88 8 BBs 2882 8 y 225522 E 22 22 S re crc EST GEN eg 388 238 cz 255 2282 388 she 1 E22 ES S X E Ss Cre te gE ar H z 1 86se E 888 8 2 223528 22 2 20e 2288 8 8 882822380 MA eee A 7 ER ce 1 z2 2 95529 Y auo gn REGE 283832 Boada CEZ Z CCSS 2 2 coco SCT EE cc EE E ggg c 1 i ere 1 1 D D 1 2280 n 0224 v1801 b i 12 8 6148 7 pezego 7 N Sen o 10p7H 1 10689 6zzu 1689 1 wid i api 2280 1 enn IECH n Se ILI 1 izes v6 P zi rueozu n 1 seg NN ll yh psuu g 1 1 bagai PE O 4949 1 1 ERUN 1929 2 oo 280 rq 150898 z8 Sum pa UE 2 E g uou E a 208d i ee EE 1 i EZ i i 920 i 1 9929 H 1 i S eLo vero i 1 99 0 1 1820 t 1 SSC 19 0 489 i t 2629 86 0 1 i 619 gozo 8840 i 8089 orzo 1 608926296829 i bnd 1v9 4219 i t BB 8 R E sogo 899 t S o 6210 ru 1 1180 seso 1 180 2180 06 9 120 1 1 189 0629 16 9 90 us i 9180 E 1 1 0089 16 0 oazo sezo 6040 09 i 1089 oa uo 1 ie S60 uo 1 960 Wio 1 mi i O eem aro 1 s829 1 EJE 1 ozz velo 1 1 E894 149 i 1 O C842 10 w OO ume Oooo o OOOO fe OO a Solder side ro OPS rege y 8 C572 SYSH 899 Spe ren Are ZvGH SVSH 8890 C574 C5 SDRAM2 EX SES ESO SDRAM1 C643 C644C3 D C720 C CA C719 fd Co
89. 603 i rk ou R604 2 pee cx RM5111 e 2 L502 LO eo 6 e RMB26 g RM525 e Y e ELEC oO Oe 188 gee 8 g guo DOD i oo CO Ka ks LS E 959 83 el HI LOL LO LOL Loo iW lo t B on CES IE EE ERE 2 22 mro S ASIN NS 18 we QS Bez L ooo Lost MN g Oo o oe e EL ao oo o aco o RM508 CL RM504 R584 R C613 C612 CT R503 S 8 C565 3 LO LO Na o a C561 o DO Q6 R578 8 88 BF503 R877 C553 R574 C546 C552l C547 C536 C539 C538C537 C535 f DBF540 1 DBF5322BF53 pgFs3o DBFS29 oeren DBF527 DBF526 DBESSS DBF523 DBF520 DBF517 DBF514 DBFS24pgp522 DBES21 pgpsig DBFS18 pps 1g DBESIS pests DBF51208F510 DBF508 parco DBF505 paso DBF503 DBF501 DBF511 DBF509 DBF506 DBF502 DBF543 DBF542 DBF541 RM514 RM518 C636 611 610 PSG LO Og c N O D us D O R602 PASA ES o Q624 Reog x ewoerooxew o 1 BS Gees Cove 8 08 8 C583 S UE SR C577 a lS ei pac eer Sr Gi eee 0637 592 C639 C567 sell C638 C564
90. C563 R583 ngo Roco C820 R579 R668R667l C554 o y P5768 R575 0m of 3 coe a REG BS Seo SOO _ aw 88 Rezo Sao q ERES 3 SIS A DROO o ees y MO eis E m0 OO town O i5 oo D Wi 236 43085101TH Rev 1 3 Junction PCB PRY PCB Component side Solder side es BFUCUT Oki Data CONFIDENTIAL 43085101TH Rev 1 237 Oki Data CONFIDENTIAL Duplex print control PCB V7Y PCB 4 Component side Solder side R562 R560 R565 R564 lesu S SISUPISY zoop R D wo i erer Le Ze Ka eh veau 4 oner d
91. CB 1 When EEPROM of the PCB to be removed is accessible When SERVICE CALL 105 Engine EEPROM Error is not displayed 1 Read the EEPROM information from the PCB to be removed by using the PU PCB replacement function Subsection 2 4 1 1 1 PU PCB replacement function in the Maintenance Utility Operation Manual and save it provisionally on the HDD of the PC 2 Copy the EEPROM information saved on the HDD to the EEPROM of the PCB to be newly installed by using the PU PCB replacement function Subsection 2 4 1 1 1 PU PCB replacement function in the Maintenance Utility Operation Manual Note To download and write the EEPROM information by the maintenance utility access the EEPROM after placing the printer in the Forced ONLINE mode by the procedure described below Notice that if the printer has an error currently issued the error is also displayed in the Forced ONLINE mode 1 When turning on the printer press and hold down the BACK MENU ENTER keys until STATUS MODE is displayed on the operator panel 2 Thereafter the ONLINE indication will appear if the printer is in normal condition If the printer has an error it will be displayed However the printer is in ONLINE status internally and therefore ready to hold communication 2 When EEPROM of the PCB to be removed is inaccessible If the PCB to be removed causes SERVICE CALL 105 Engine EEPROM Error to be displayed on the operator panel or the EEPROM data canno
92. E o 154 Sg lo 21S Zesr at E Ses WI SI gge x S geo A 239 43085101TH Rev 1 Oki Data CONFIDENTIAL 6 1 Control panel PCB PRP PCB Component side Solder side SIGH v IGH O Toner Low sensor PCB PRZ PCB 7 240 43085101TH Rev 1 8 Inlet sensor PCB RSF PCB 9 Color adjustment sensor PCB PRC PCB 10 High voltage power supply PCB 11 Low voltage power supply PCB To PRN PCB POWER connector Short circuit plug for CN6 D To fuser unit I F connector CN1 Notes CN6 Connector for switching AC input voltage setting Short circuit plug installed for 120 V system Short circuit plug not installed for 230 V system Oki Data CONFIDENTIAL CN5 CN3 O 43085101TH Rev 1 241 12 ID unit ID unit For consumable o s Contacts Toner Low sensor PCB PRZ PCB EE 13 Transfer b
93. F the printer and computer Memo The USB cable can be plugged in or unplugged with the computer and printer switched ON However to be able to conduct the subsequent installation of the printer driver and USB driver securely the power to the printer should be turned OFF Interconnecting the computer and the printer 1 Plug the USB cable into the USB interface connector of the printer 2 Plug the USB cable into the USB interface connector of the computer Note Be careful not to plug the USB cable into the network interface connector Such wrong connection could cause malfunction 43085101TH Rev 1 61 Oki Data CONFIDENTIAL lt LAN cable connection gt Preparing a LAN cable Switching off the printer and computer 1 Plug the Ethernet cable into the Network interface connector of the printer 2 Insert the Ethernet cable into the hub 43085101TH Rev 1 62 Oki Data CONFIDENTIAL 3 8 Confirmation of paper used by the user Load the media used by the user in the printer make Media Type Weight settings execute the Menu Map Demo print and check to make sure that the printouts are free from toner flaking Setting values of the operation Setting for panel Media weight of the Media weight Media type printer driver 55 64kg 64 74g m Light 65 89kg 75 104g m Medium Medium 90 103kg 105 120g m Heavy Heavy 104 172kg 121 200g m Ultra heavy Ultra heavy Postcard g
94. ID cooling fan does not rotate in printing sesseeeese 210 11 3 DUPLEX fan does not rotate in DUPLEX printing sesesssss 210 12 Print Speed is Slow Low Performance coconoccconoccccnncccconccnnonnnonanacanononcnonacaninnncnnnns 211 12 1 Print speed decreases up to ppm 211 12 2 Print speed decreases esses 211 13 Option unit is not recognized ssessssseeseeeneneeeenneennnn nnns 211 13 1 Duplex unit is not recognized eseeeeene 211 13 2 2nd Tray unit is not recognized e cece cece eeeeeeeeeteeeeeeeeeeeeeeeeeeeecennneeeeeeeeees 212 43085101TH Rev 1 177 Oki Data CONFIDENTIAL 14 LED head is not recognized Error 131 132 133 134 eseese 212 14 1 Service Call 131 134 LED HEAD Missing coococonnccccnocccconoccnonananonancnnnnaccnnnos 212 15 Toner cartridge is not recognized Error 540 541 542 543 ssuuus 213 15 1 Errors caused by consumables sss 213 15 2 Errors caused by toner sensor coooocccccncccccccconncancnnnonnonccnnnnnnnn cnn n nano nn cnn nana nc 214 15 3 Errors caused by machine defects cooooocccccnncocccncoonconcnnnonnnnnnnnconnannnncnonannnnns 214 16 Fuse Cutout Error Error 150 155 ecceccseceeeeeeeeeeeeeseeeeseneeeseaeeeseeeeseeeeeeeaeeeeeas 214 16 1 Fuse cutout errors EEN EEN 214 17 Dew Condensation Errors Error 12321 215 17 1 Dew Condensation nen
95. MB F50 HDD 40 01 GB F50 OEL LCD T2 PNL T1 DPR 1 5 44 Network version 04 50 Web Remote W4 01 43085101TH Rev 1 58 Oki Data CONFIDENTIAL 3 6 Menu Map print This print is intended to ensure that the printer operates normally On the C6100 C5800 C5500 1 Load Letter paper in the tray gt 2 Pressthe Menu switch several times to cause Information Menu to be displayed 3 Press the Set switch to cause PRINT MENU MAP EXECUTE to appear 4 Press the O Set switch The Menu Map print will get under way Two pages on the C6100 and one on the C5500 C5800 When Network is displayed and the Set switch is pressed in 3 above network information will be printed Or press and hold down for two seconds or longer the push switch above the network connector on the back of the printer main unit Sample Example on C6100 MenuMap Printer Serial Number AESB0S7828 Printer Asset Number CU versioncD 1 06 101 17 U02 09 3 0 4n BO1 00 L01 00 PPC7S0CXe SODMM2 00083410 00080001 F50 J0 PU PI03 10 LO00 00 18 DUOO 00 18 7200 00 13 ET 000000 300001 0220000000000000F PCL Program verslon 04 17 04 18 X03 08 P00 35 F00 31 PS Program version 3015 PSE29 00 02 TRAYT M TRAY2ZM Total Saw255 Memory Flash Memory MB F50 HDOuninstalled OEL LCD T2 PNLTI DPRHLS 44 Network versot SC Web Remote W4 01 Wer is 3 Bg 1 peus enc o7 64 LINES E E Ae AR j 43508759370 a
96. METHOD 2 FUSER UNIT SECTION CODES 381 382 383 385 NCaution Possible to get burned A The fuser unit can be very hot Be careful not to touch it If the unit remains hot do not hasten to work but wait until after the unit has cooled down a little and then remove the paper 1 Raise the lock levers 2 blue of the fuser unit in the direction of the arrows 2 Take out the fuser unit holding it by the handle and place it on a flat table Handle Fuser unit locking lever Fuser unit locking lever blue 3 While pushing the lever Blue of the fuser unit in the direction of the arrow pull out the jammed paper always in the direction of the arrow forward 4 Fuser unit lever Blue ass Fuser unit CA a E locking lever blue 43085101TH Rev 1 187 Oki Data CONFIDENTIAL 4 Hold the fuser unit again by the handle and put it gently back in the printer 5 Push the lock levers 2 blue of the fuser unit toward the rear and fasten the unit Fuser unit locking lever blue Note After a jammed paper has been removed from the fuser unit section unfixed toner may still remain inside the fuser unit Therefore execute the Menu Map print Subsection 3 6 or print blank paper several times Ifthe paper jam error is not cleared even after the jammed paper has been removed remove the other jammed paper by the procedure described below 1 Discharge static
97. Model PCL PS model Others Note USB IF logo Available Windows logo Available Operation with UPS Operation with UPS Uninterruptible power supply is not guaranteed Do not use UPS Expansion memories for C5800 C5500 and those for C6100 43085101TH Rev 1 16 15 Interface specifications 1 5 1 Parallel interface specifications N A 1 5 2 USBinterface specifications C6100 C5800 C5500 1 5 2 1 Outline of USB interface 1 Basic specifications USB Hi Speed USB supported 2 Transmission mode Full speed Max 12Mbps 0 25 High speed Max 480Mbps 0 05 3 Power control Self power device 1 5 2 2 USB interface connectors and cables 1 Connector Printer side B receptacle Female Upstream port Product equivalent to UBR24 4K5C00 Made by ACON Connector pin assignment Cable side B plug Male 2 Cables Oki Data CONFIDENTIAL Cable length Specification USB2 0 type cables five meters long or shorter Cables two meters long or shorter are recommended Shielded cable lines shall be used 1 5 2 3 USB interface signals Signal name Function Power supply 5V For data transfer For data transfer Signal ground 43085101TH Rev 1 17 Oki Data CONFIDENTIAL 1 5 3 Network interface specifications C6100 C5800 C5500 1 5 3 1 Outline of network interface
98. Notifies users that jobs have been cancelled because the buffer is full Related to JobAccount Stays displayed until the ON LINE key is pressed Warning FILE ERASING Varies Indicates that a secret file is being erased C6100 Warning DELETING ENCRYPTED JOB Varies It indicares the deletion of encrypted authentication print job and saving of deletion request of file C6100 Warning ERASED DATA FULL Varies ndicates that a secret file waiting to be erased is full C6100 Warning EXPIRED SECURE JOB Varies Indicates that an applicable job has been automatically deleted as the retention period for authentication printing has expired C6100 Warning DISK USE FAILED nnn Varies A disk error is occurred which is other than the file system fill or the disk write protected Operation that does not involve a disk is available nnn An identifier to Error type For details see the overview chapter FS_ERR GENERAL ERROR VOLUME NOT AVAILABLE FILE NOT FOUND NO FREE FILE DESCRIPTORS INVALID NUMBER OF BYTES FILE ALREADY EXISTS ILLEGAL NAME CANT DEL ROOT NOT FILE NOT DIRECTORY NOT SAME VOLUME READ ONLY ROOT DIR FULL DIR NOT EMPTY BAD DISK NO LABEL INVALID PARAMETER NO CONTIG SPACE CANT CHANGE ROOT FD OBSOLETE DELETED NO BLOCK DEVICE BAD SEEK NTERNAL ERROR WRITE ONLY o Od CO Oron POS HON
99. OPEN TOP COVER ERRCODE PAPER JAM Jam has occurred in paper path Error 381 Transport Error 382 Exit Error 383 Duplex Entry Error 385 Around Fuser Unit Error 389 Printing Page Lost OPEN DUPLEX COVER ERRCODE PAPER JAM Jam has occurred nearby DUPLEX unit Error 370 Duplex Reversal Error 371 Duplex Input Error 373 Multifeed into Duplex Duplex Remain Jam OPEN FRONT COVER ERRCODE PAPER JAM Jam has occurred nearby DUPLEX unit Error 372 Misfeed from Duplex 43085101TH Rev 1 166 Display on Operator Panel INSTALL DUPLEX UNIT ERRCODE DUPLEX UNIT OPEN Oki Data CONFIDENTIAL Table 7 1 1 Operator Alarm 7 9 Attention LED Description Duplex unit is open removed When this error is detected printing stops REPLACE IMAGE DRUM ERRCODE COLOR DRUM LIFE The life of the image drum Alarm Error 350 Y Error 351 M Error 352 C Error 353 K Warning status takes effect at Cover Open Close REPLACE IMAGE DRUM ERRCODE COLOR DRUM LIFE The toner empty error is occurred after the image drum reached its life Error 560 Y Error 561 M Error 562 C Error 563 K This is displayed until a user exchanges the image drum REPLACE FUSER ERRCODE FUSER LIFE Notifies the fuser has reached its life This is the error displayed based on the counter to indicate that the fuser has reached its life and printing will stop W
100. OW SAVE TIME 60 MIN CLRABLE WARNING ONLINE MANUAL TIMEOUT 60 SEC WAIT TIMEOUT 90 SEC LOW TONER CONTINUE JAM RECOVERY ON ERROR REPORT OFF USB MENU SOFT RESET DISABLE SPEED 480Mbps SERIAL NUMBER ENABLE NETWORK MENU TCP IP ENABLE NETBEUI DISABLE IP ADDRESS SET IP ADDRESS SUBNET MASK GATEWAY ADDRESS FACTORY DEFAULTS WEB TELNET FTP SNMP NETWORK SCALE HUB LINK SETTING MAINTENANCE MENU MENU RESET SAVE MENU POWER SAVE PAPER BLACK SET PAPER COLOR SET TRNSPR BLACK SET TRNSPR COLOR SET USAGE MENU TRAY1 PAGE COUNT TRAY2 PAGE COUNT MPT PAGE COUNT COLOR PAGE COUNT MONO PAGE COUNT K DRUM LIFE C DRUM LIFE M DRUM LIFE Y DRUM LIFE BELT LIFE FUSER LIFE K TONER 20K C TONER 20K M TONER 20K Y TONER 2 0K AUTO 10 49 32 3 255 255 255 0 10 49 32 254 ENABLE DISABLE DISABLE ENABLE NORMAL AUTO NEGOTIATE 697 56 10 0 0 REMAINING 93 REMAINING 95 REMAINING 95 REMAINING 95 REMAINING 97 REMAINING 98 REMAINING 70 REMAINING 80 REMAINING 80 REMAINING 80 Oki Data CONFIDENTIAL 43085101TH Rev 1 60 Oki Data CONFIDENTIAL 3 7 Connection methods lt USB connection gt Preparing a USB cable Note No printer cable is supplied with the printer Provide one separately Prepare a USB type cable separately When connection is to be made in Hi Speed mode of USB2 0 use a USB cable conforming to the Hi Speed specification Switching OF
101. Other than for OEL Enter the 11 digit number resulting from prefixing 0 single byte zero to the 10 digit number Enter 0AE1234567 C AE0123456789 BI Made in C Revision Jou Figure of Serial No label image For OEL Ser NO 4AEL4011702K Lot NO AE47027880 AO Made in Thailand Configured in UK Revision Enter the 11 digit number resulting from appending O sing byte zero to the left of the 10 digits of Lot Number Enter 0AE47027880 Figure of Serial No label image labeled in UK Factory The PU Serial Number is not output in the Printer Serial Number field of the Menu Map header section The CU Serial No is output in this field Therefore after the PU Serial Number has been rewritten check it by reading the PU Serial Number again from the maintenance utility n the case of the OEL destination the PU Serial Number is output as a Lot Number in the Lot Number field in the bottom line of the Menu Map header section after the configuration at the UK Plant See 1 2 of Subsection 5 4 2 When the PU Serial Number is read a 10 digit number will be read and displayed 2 Switching to Shipping mode When the engine control PCB has been replaced with a new one the printer still is in the Factory Work mode Switch it to the Shipping mode Make the switching on the Subsection 2 4 1
102. Pages Black Pages Yellow Pages Magenta Pages Cyan Respective numbers of pages impressed images with image drums Numbers of pages impressed images from installation of new image drum units 43085101TH Rev 1 151 Oki Data CONFIDENTIAL 5 4 2 Setup of EEPROM after replacement of SP1 TBH PCB When the SPI TBH PCB is replaced it is necessary for the new replacement PCB to take over the user settings that the user has been using to that point as well as the font install information For this copy the EEPROM by the Maintenance Utility and set up the CU Serial No However if SERVICE CALL 40 is issued and the old EEPROM cannot be used use the new PCB and set the CU Serial No See Subsection 5 4 2 2 and check the setup of destination See Subsection 5 4 3 Meanwhile in the case of the TBH PCB the EEPROM can be swapped directly between a new PCB and an old one In this case the CU Serial No setup and destination setup are not required 5 4 2 1 Replacement of EEPROM after replacement of TBH PCB The EEPROM of the TBH PCB is installed in the IC socket Replace the EEPROM in the following manner 1 Remove the EEPROM and MAC address sticker label attached to the new PCB 2 Insert a flat tipped screwdriver in between the EEPROM of the old PCB and the IC socket and take out the EEPROM seeing to it that the leads of the EEPROM are not bent 3 Install the EEPROM in the new PCB In this operation
103. RZ Lift Up Motor Solenoid Paper End Sensor 43085101TH Rev 1 86 4 2 18 Feed Roller 1 Remove the cassette 2 Release the latch and remove feed roller 1 Latch Figure 4 2 18 Feed Roller Oki Data CONFIDENTIAL 43085101TH Rev 1 87 Oki Data CONFIDENTIAL 4 2 19 Shaft Eject Assy FU Shaft Eject Assy FD Eject Sensor 1 Remove the eject Assy See Subsection 4 2 13 2 Free the two claws and divide the Assy between guide into lower 1 and guide eject upper O 3 Remove gear idle eject 3 and disassemble shaft Assy eject FU and shaft Assy eject FD 5 4 Remove lever eject sensor 6 and eject sensor 7 Figure 4 2 19 Shaft Eject Assy FU Shaft Eject Assy FD Eject Sensor 43085101TH Rev 1 88 Oki Data CONFIDENTIAL 4 2 20 Fuser Unit 1 Open the top cover 2 Lift up the lock levers 2 blue of the fuser unit in the direction of the arrow and remove fuser unit Figure4 2 20 Fuser Unit 43085101TH Rev 1 89 Oki Data CONFIDENTIAL 4 2 21 Belt Unit 1 Open the top cover 2 Remove ID unit 3 Turn the lock levers 2 blue of belt unit 2 in the direction of the arrow e and hold belt unit by the levers Blue to remove it Lock lever Blue Lock lever Ca ES Blue gt S a Figure 4 2 21 Belt Unit 43085101TH Rev 1 90 4 3 Lubricating p
104. Remove the side cover To remove the side cover slide it while holding up its upper part 1 Screw Front cover Side cover Installing the memory On the C6100 1 Before taking the memory out of the bag place the bag in contact with a metal part to fuser eliminate its static electricity 2 Insert the memory into the idle slot 3 Ensure that it is securely fastened by the right and left lock levers Note Do not touch the electronic parts and connector pins Pay attention to the orientation of the memory The terminal part of the memory has a notch which is designed to engage with the connector of the slot 43085101TH Rev 1 50 Oki Data CONFIDENTIAL On the C5500 C5800 1 Before taking the memory out of the bag place the bag in contact with a metal part to eliminate its static electricity 2 Insert the memory into the dle slot 3 Ensure that it is securely fastened by the right and left lock levers Note Do not touch the electronic parts and connector pins Pay attention to the orientation of the memory The terminal part of the memory has a notch which is designed to engage with the connector of the slot Be aware that the installed position of the memory is different from that on the C6100 00000 s i ei Ke Attaching the side cover 1 Mount the side cover 2 Fasten it with the screw 1 3 Close the top cover
105. Rx 25 Do 90 6692 C1 8 8 8 8 8 EE 9 90 oreo S 2 8 8 g i vi Es S wo pode Bo 88 23 83 9 66 SS SS zu 17 7 100 ees 1 6680 2 6199 8099 B eg 99 1 5 hi 6 68 f 1 5 ES S ceswu oo 9795 9 6990 o 88 oso 999 Eat D zo 6 w 2590 000 E 1960 f o ES E r2 1999 z Fiat P 1 eso 1080 3 8 1 E 20 Sn E 8 1 8 9 so 1 lol g 2 Zo US 1 ijel i osa soso 998 Of si orbus e eui i escu 2 eru zona zeo jr38s 99 TT d De 2 ynog ee vo 1 gom SUE e Om Ge B 88988 ES i A BA FANS Dz e SSSH A 3 8 5 E T go Cram amp 9 9 9 2 08 pm OE E nl ln SCH i Zem 30 1 P 8 85 8 1 i i g 8 1 1 l EE NN 1 suras Es ol oo bog EE SE UC e i og D DC o SIE i gts d un o o we wm 1 an L4 zl cz HD 1 c o CO 9958 gg gang 1 8 885831 TI H Seu c um di om B E395 ES 232i 0 amp Z89WH kd 1 ooo ory i 1 P PES EG gn 5 T E T XA RS lz m L 3 9690 DAE dels va p E 8 1599 1 6 9 S198 24 d 1990 A sw E 1 az ra 3 D E 1 z999 pon S ER 8 e i 1 1 B 8 oogtoo o 81984 1 f ee vr 85 85528 DEN 1 p E 1 S O9 s699 oiu d zo s890 Hu es pi ic 2 90 0 9690 J SI 5 0070 8v9u d PASE ud 1 S S poy 99H E29u y 1 1 R 1 885 3 6 E vu dl Ed zz 88 53 gaa 1 ES Bis zg 5 88 8 szou A E i EE KE su EE hmc E 9694 F4 Bis E 21 pas 5 Web 3 4298 gss E Ely 5 2 8 1 1 E E E E T T6380 ral 3 5 i 029380 2222 N io se 1 manm g 3 Ge S888 E 25 5 gus Sit 2 8 58 8 CH E z
106. T is displayed release the key and wait till ONLINE approx 2 min If the symptom does not change replace the SPI TBH PCB Service call 051 Error C6100 CU Fan Error Abnormal CPU cooling fan on CU board Is CU Fan connector set properly Is error recovered by replacing fan Connect properly Replace fan Replace TBH PCB Service call 052 Error C6100 DMA Abort Error detected in Image processor Does error reoccur Power OFF ON Replace TBH PCB Power off on 070 Error C6100 PSE firmware fault detected Does error reoccur Power OFF ON Replace TBH PCB Power off on 072 Error xx Engine I F Error I F error between PU CU Is CU assembly set properly Is error recovered by replacing SP1 TBH board Set properly Replace SPI PCB Replace PU PCB PRN Power off on 073 Error Xxxxxxxx Video Error A trouble was detected during image data development Illegal data received On the C5500 C5800 Is the CU Assy installed properly Is the error issued again Redo the installation properly Change the PC for another of higher grade or execute print again after reducing the resolution Replace the SP1 PCB On the C6100 Is the CU Assy installed properly Redo the installation properly Replace the TBH PCB Common Reinstall or replace the optional RAM DIMM Replace the interface cable Redo the installation of the PC printer driver
107. TEM CONFIG MENU PAPER BLACK SET Corrects print nonuniformity due to temperature variation With faded images change the value With scattering or snowing images in print output of high print density decrement the value With faded images in print output of high print density increment the value PAPER COLOR SET Corrects print nonuniformity due to temperature variation With faded images change the value With scattering or snowing images in print output of high print density decrement the value With faded images in print output of high print density increment the value OHP BLACK SET Used to correct dispersion of printing due to temperature difference Change the value if a printed OHP sheet is blurred f an output shows a scattered or snowing like phenomenon in a high density print part decrement the value If an output is blurred increment the value OHP COLOR SET Used to correct dispersion of printing due to temperature difference Change the value if a printed OHP sheet is blurred If an output shows a scattered or snowing like phenomenon in a high density print part decrement the value If an output is blurred increment the value 43085101TH Rev 1 115 Oki Data CONFIDENTIAL 5 3 2 Self diagnostic mode Individual explanation of LEVELO and LEVEL1 5 3 2 1 Operator panel The explanation of the operations relating to the self diagnosis presupposes the
108. UTO CALIBRATION is executed gt gt CD Automatic setting of a density sensor sensitivity correction value is made READY light blinking 2 When the test ends the test result OK or error name appears in the upper line of the display section and RESULT in the lower line OK DENS ADJ RESULT Pressing the MENU key increments the test result sequentially in the display Pressing the MENU key decrements the test result sequentially in the display Pressing the BACK key restores the status of Item 2 3 Pressing the CANCEL key while the test is under way aborts the test READY light comes on and restores the status of Item 2 4 Repeat Item 3 as needed 5 Press the BACK key to terminate the test Status of Item 1 restored Density correction test items Display Function DENS ADJ EXECUTE Execution of Print density adjustment DENS ADJ PAR SET Indication is given without functionality DENS ADJ RESULT Viewing of Print density adjustment result AUTO CALIBRATION Automatic setting of Print density adjustment value 43085101TH Rev 1 132 5 3 2 8 Indication of consumable part counters Oki Data CONFIDENTIAL This self diagnosis is practiced to indicate the consumed states of consumable parts 1 Activate the normal self diagnostic mode and press and hold down the MENU key or MENU key until CONSUMABLE STATUS appears in the display section and th
109. a network setup will be started O Collate printing iii The number of copy in printing jjj the COLLATE COPY iii jj total number of printing When the total number of printing is 1 it is a normal printing display In status of Priority 121 125 Display Priority is 39 Varies Varies Copy printing kkk The number of pages in printing Ill Normal COPY kkk IIl The total number of printing When the number of copy is 1 itis a normal printing display In status of Priority 121 125 Display Priority is 39 VERIFYING JOB Varies Indicates that the integrity of print data for encrypted Normal authentication is being verified for corruption and tampering C6100 CANCELING JOB Varies Indicates that job cancellation has been instructed and Normal data is being ignored until the job completion CANCELING JOB Varies Indicates if JAM occurs when Jam Recover is OFF that Normal JAM job cancellation has been instructed and data is being ignored until the job completion CANCELING JOB Indicates a job being cancelled due to no print permit USER DENIED Related to JobAccount 1 A job received from a user who is denied printing 2 A color job received from a user who is denied color printing CANCELING JOB Indicates that a job is being cancelled because the BUFFER FULL printer area where the logs are stored has been used up and also Cancel job is specified as an operation at the time of Log Full R
110. ace the FAN motor Replace the PU board PRX Replace the PU board PRX Service call 121 Error High voltage power supply UE error Is cable between PU board and high voltage power unit connected properly Is there no improperly connections Connect properly Check improper connec tions for high voltage Replace high voltage power supply Service call 122 Error Low voltage power supply fan error Low voltage power supply temperature error Is fan in low voltage power supply unit operating Is fan connector connected properly Check connections for connector of fan Replace low voltage power supply Replace fan motor Replace low voltage power supply Service call 123 Error Abnormal environ ment humidty Not connected humidity sensor Does error reoccur Power OFF ON Replace the operator panel PCB PRP Service call 124 Error Abnormal environ ment temperature Does error reoccur Power OFF ON Replace the operator panel PCB PRN Service call 126 Error Condensation in the printer was detected Condensation iss likely to occur in printers carried from the outside Turn on the printer again after it is exposed to room temperature for two hours to half a day Does the error reoccur Turn on the printer again after it is left alone Replace the operator panel PCB PRP Service call 127 Error Error detected at the fuser unit cooling fan Is f
111. all 918 Error Table 7 1 2 Service Call Error 7 7 Duplex FANO Alarm Detection Error Description FAN error inside the Duplex Is the error issued again when the power is turned on again Oki Data CONFIDENTIAL Solution Check to see if the Duplex is properly installed Check to see if the FAN is properly connected Replace the FAN Power off on 923 Error Black Image Drum Lock Error The black image drum K ID does not rotate properly Is the error message issued again when the power is turned on Check to see if the K ID is properly installed Replace the K ID Replace the K ID motor Service call 928 Error Fuser MotorLock Error The fuser unit does not rotate properly Does the error reoccur after power cycling Check to see if the fuser unit is properly installed Replace the fuser unit Replace the fuser motor Service call 980 Error Error by media clinging to the fuser Media has clung to the fuser Power OFF Replace the fuser unit SDRAM ERROR PU board SRAM error Does error reoccur Turn on the printer again Replace the PU board PRN XXXXXXXXXXXXXXXX CRC CHECK NG A PU download data CRC check error After PU data PU firmware custom media data and LED head adjustment data downloading a CRC check error was detected Turn on the printer again and redownload the data during usual printer operation the downloading is not
112. an connector connected properly Does error reoccur Connect properly again Replace fan motor Replace PU PCB PRN Service call 131 Error 134 Error LED head fault detected 131 Y 132 M 133 C 134 K Is LED head properly set Is the LED head fuse blown out Does error reoccur Install the LED head unit properly Check the LED head fuse Change the fuse Turn on the power again Replace the LED head unit For fuse changing method see Subsection 7 6 43085101TH Rev 1 172 Message Service call 140 Error 142 Error Table 7 1 2 Service Call Error 4 7 Error detected at ID position of Up Down 140 Y 141 M 142 C Error Description Is ID unit set properly Does error reoccur Oki Data CONFIDENTIAL Solution Reset ID unit Turn power ON again Replace ID Up Down sensor Service call 150 Error 153 Error ID unit fuse cannot be discon nected 150 Y 151 M 152 C 153 K Is 1D unit setting proper Does error reoccur Is error recovered by replacing PRT board Reset ID unit Turn power ON again After check connections of cable between PRT board and PU PCB replace PRT PCB Replace PU PCB PRN Service call 154 Error Belt unit fuse cannot be discon nected Is belt unit setting proper Does error reoccur Reset belt unit Turn power ON again Check cable connec tions and replace PU
113. and front cover Front cover Side cover 43085101TH Rev 1 51 Oki Data CONFIDENTIAL 2 Installation of second tray unit This tray is intended to increase the amount of paper that can be loaded in the printer It holds 530 sheets of 70kg ream weight paper allowing to print 930 sheets continuously when combined with the standard paper cassette and multi purpose tray Type TRY C4D1 Turning OFF the printer power and disconnecting the power cord Note f an expansion memory is installed with the power switched ON the printer may be broken Te Placing the printer on the second tray unit Note The printer weighs Approx 29kg with Duplex Approx 26kg w o Duplex It should be lifted up by two or more persons 1 Align the holes in the bottom of the printer to the protrusions of the second tray unit 2 Place the printer gently on the second tray unit To detach the second tray unit follow the same procedure inversely 43085101TH Rev 1 52 Oki Data CONFIDENTIAL 3 Installation of duplex unit This unit is used for printing on two sides of paper Note For two sided printing it is recommended to add an expansion memory For details see Expansion memories Type DXU C4D Turning OFF the printer power and disconnecting the power cord Note f an expansion memory is installed with the power switched ON the printer may be broken Protec
114. any abnormal shape or motion Replace the sensor lever with a normal one 7 1 3 Check of electrical parts Check the state of sensor signal detection Use the SWITCH SCAN function of the self diagnostic mode to check to see if the sensor signals are detected normally Check the state of signal detection in two cases With a sheet of paper placed inside the duplex unit and with the paper removed 7 2 Duplex print jam occurs in the Duplex entry Confirmation Tasks Confirmation Items 7 2 1 Check of operating state of solenoid Replace the Duplex PCB V7Y PCB sensors or connection cord Action at NG Duplex solenoid Conduct the Motor and Clutch Test of the self diagnostic mode and check the operating state of the Duplex solenoid Replace the V7Y PCB or solenoid Separator DUP Delivery DUP intake switching gate located immediately after fuser unit Conduct the Motor and Clutch Test of the self diagnostic mode and check visually the motion of the gate EXIT SOLENOID See if its motion is stiff or its amount of opening closing is abnormal Replace the separator DUP On off timing of duplex solenoid Conduct test print with the cover open and see if the separator DUP opens at the right timing Replace the WR sensor lever or solenoid Check of operating state of sensor lever Dup IN sensor lever Open the rear cover touch the Dup IN sensor lever by hand
115. arning status takes effect at Cover Open Close This error will occur on some user setting mode REPLACE BELT ERRCODE BELT LIFE Notifies the transfer belt has reached its life This is the error displayed based on the counter to indicate that the belt has reached its life and printing will stop Warning status takes effect at Cover Open Close REPLACE BELT ERRCODE BELT LIFE Indicates waste toner full Warning status takes effect only once at Cover Open Close and the error occurs again when about 500 copies have been printed CHECK TONER CARTRIDGE ERRCODE COLOR IMPROPER LOCK LEVER POSITION Shows that the toner cartridge lever has not been locked Error 544 Y Error 545 M Error 546 C Error 547 K CHECK IMAGE DRUM ERRCODE COLOR DRUM MISSING The image drum is not correctly installed Error 340 Y Error 341 M Error 342 C CHECK IMAGE DRUM amp BELT LOCK ERRCODE K DRUM MISSING Indicates that the belt is unlocked or the black image drum is not set properly CHECK FUSER ERRCODE FUSER MISSING The fuser unit is not correctly installed This error is likely issued when the printer is cool at O deg C or lower Tum on the power again after the printer has warmed up 43085101TH Rev 1 167 Display on Operator Panel CHECK BELT ERRCODE BELT MISSING Oki Data CONFIDENTIAL Table 7 1 1 Operator Alarm 8 9 Attention LED Descr
116. asis use FUSE KEEP MODE of the System Maintenance Menu Installed state of fuser unit Check to see if the fuser unit is securely pushed in to such a position that the connector at its lower part is plugged in 10 2 An error occurs in 1 min from turning on the power Confirmation Items 10 2 1 Temperature rise of fuser unit Confirmation Tasks Redo the installation of the fuser unit Action at NG Thermostat halogen lamp Ensure that the heater control is properly exerted and touch the fuser unit to confirm that it is hot If it remains cold confirm that the resistance between pin 1 and pin 6 of the connectors 2 measures from several o to several tens of o Replace the fuser unit To use a new fuser unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu Temperature rise of fuser unit Installed state of upper thermistor Check to see if the upper thermistor is installed away from its prescribed position causing the temperature to be measured low Detach the heater cover and check visually for warpage of the sensor etc Replace the fuser unit To use a new fuser unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu Installed state of lower thermistor Check to see if the lower thermistor is located away whereas it should be in contact with the unit causing a lower temperature than the prescribed one to be detected
117. ay or the unprintable area is specified C6100 PROTEC PAPER ERRCODE ERROR Size of information to be embedded is greater than paper size It is required to reduce information to be embedded or increase print paper size to make prints C6100 PROTEC PAPER ERRCODE ERROR NTP server setting is not correct Print JOB is canceled because it judged that the correct time is impossible to enter Users need to change the setting of NT server C6100 REPLACE TONER ERRCODE COLOR WASTE TONER FULL Indicates that a waste toner box represented by COLOR has become full and needs to be replaced Error 414 Y Error 415 M Error 416 C Does not occur for K Warning status takes effect at Cover Open Close and printing of about 50 copies becomes available REPLACE TONER ERRCODE COLOR TONER EMPTY Toner ends Error 410 Y Error 411 M Error 412 C Error 413 K Warning status takes effect at Cover Open Close 43085101TH Rev 1 164 Display on Operator Panel REPLACE TONER ERRCODE COLOR TONER REGIONAL MISMATCH Oki Data CONFIDENTIAL Table 7 1 1 Operator Alarm 5 9 Attention LED Description The signature ID of toner cartridge is not proper to the distribution channel but the group of signature ID is proper OKI regional mismatch As probable missing to measure the amount of toner the printer notifies error status and stop printing Error 554
118. cation Paper size Legal universal or A4 size cassette universal cassette 2nd cassette Legal13 13 5 14 letter executive A4 A5 B5 1st cassette Legal13 13 5 14 letter executive A4 A5 B5 A6 Reply paid postcard Max 176gsm Multi purpose tray Automatic front feeder or manual feeder Legal13 13 5 14 letter executive A4 A5 B5 A6 C5 DL Com 9 Com 10 Monarch custom size banners up tp 1200mm When paper length exceeds 356 its width shall be from 210 to 215 9 Postcard reply paid postcard Japanese style envelope ER Legal13 13 5 14 letter executive A4 A5 Custom size Within permissible size and weight Min paper size 1st tray 105x148mm A6 Models for Japan 100x148 Postcard size 2nd tray 148x210mm A5 Manual amp auto MPT 100x148 Postcard size Two sided 148x210mm A5 43085101TH Rev 1 14 Division Paper thickness 1st tray Oki Data CONFIDENTIAL C6100 28 24ppm 24 20ppm 32 26ppm 64 120gsm 2nd tray 64 176gsm Manual amp auto MPT 64 203gsm OHP sheets available Two sided 64 105gsm Operator panel LCD 16 characters in 2 line Roman alphabet Japanese kana No paper size indicated LED Color Two Green x1 dark amber x1 Switch Six Status switch sensor Paper out Provided Paper low Not provided Toner low Provided Y M
119. cked Process Check of File System is valid to start from FILE SYS MAINTE2 CHECK FILE SYS of Admin Menu C6100 ERASING DISK nnn Indicates that the hard disk is being erased Erase process of the hard disk is valid to start from FILE SYS MAINTE2 HDD ERASE of ADMIN MENU nnn Percentage of erased capacity C6100 CHECKING SECTORS nnn Displays that a sector of HDD is being checked Check process of the sector is valid to start from FILE SYS MAINTE2 CHK ALL SECTORS of Admin Menu nnn Percentage of checked capacity C6100 PROGRAM UPDATE MODE Displays that a printer is a special mode to conduct the update of the program Controller firmware This mode starts by turning on power with pressing Online switch WAIT A MOMENT DATA RECEIVE Displays that a program data to update is being Initial received WAIT A MOMENT DATA RECEIVED OK Displays that a program data to update has been Initial received CHECK DATA REC DATA ERROR lt DLCODE gt Displays that an error takes place while a program data Initia to update is being received DLCODE 1 Size Error 2 Check SUM Error 3 Printer Model No Error 4 Module I F Version Error 5 FAT Version Error WAIT A MOMENT DATA WRITING Displays that a program data to update is being written Initia POWER OFF ON DATA WRITTEN OK Displays that a program data to update has been Initial written CHECK DATA DATA WRITE ERROR
120. d just after the fuser life error occurred Also this occurred instead of the fuser life error if the FUSER LIFE PRINT CONTINUE setting was ONT 43085101TH Rev 1 142 Oki Data CONFIDENTIAL LCD English Attention L1 means no display in upper line LED Description O Notifies the life of the belt unit warning Displayed ina Warning BELT LIFE combination of other message in the first line Warning only No Life error This appears when the cover was opened and closed just after the belt life error occurred Also this occurred instead of the belt life error if the BELT LIFE PRINT CONTINUE setting was ON Notifies the toner is empty This is a warning only Warning COLOR TONER EMPTY This appears when the cover was opened and closed just after the toner empty error occurred Also this occurred instead of the toner empty error if the TONER EMPTY PRINT CONTINUE setting was ONT Y O Varies Notifies the toner cartridge is not installed This is a Warning COLOR TONER NOT INSTALLED warning only Y O Varies Notifies the life of the drum This is a warning only Warning COLOR DRUM LIFE This appears when the cover was opened and closed just after the drum life error occurred Also this occurred instead of the drum life error if the DRUM LIFE PRINT CONTINUE setting was ON Y Varies Belt Reflex Check Error Warning BELT REFLEX ERROR PU firmware does not notify this warning to CU
121. d bet dt DO bm G D S192 rci BUR ossi S BESEN went 537 C530 531 C527 528 C525 e gesu6iso ZISH QI zeso0zso 1160 OI C539 D502 ER en 82 Sen EISH 8699 1290 ELSO EESH 190 6154 1 1 opm 3 3 osu Sosy Lesy zzg 0258 DEE zogo PESO ees PISO E D503 0540 D504 0541 F zoso Bb 1298 sten B 3 SESO v7SO 9190 PESH 8199 2298 SESH LESH D505 0591 Oki Data CONFIDENTIAL 1199 If 1 1 ATAR ici Te x dcc EE T EEEN a 686 PA Ia 2 Stan J T O E ee 1 7 6 xfi 80SWH i 8358 Bl 1 POSWH LOS SEES Sra soswuzosny y z 1 Sresuosgu loose 1 0 _Osesy 1 1 IT pam on 1 Bed 1 apen 86H cocu i 1 0658 1 eos 1 1668 i 1 OFSINE 9880 ua DR UA NE 1 GE 1 i 34 3 1 ect A a Aa stos ess MENE ae sv uestis CEN e GE 1 o O 299 0190 C3 C099 Po m Za ME Eh ebe e E NOT s m Toros 1 1 o D B 12 99 E ooy 8699 3 LU
122. d disk is indicated in HDD MenuMap Printer Serial Number AE5B057828 Printer Asset Number CU version D1 08 101 17 U02 09 S3 0 4n B01 00 L01 00 F PU version 00 00 58 PI03 10 LO00 00 18 DU00 00 18 T20 PCL Program version 04 17 04 18 X03 08 P00 35 F00 31 PS Program version 3015 PSE29 00 02 DUPLEX installed TRAY1 A4 TRAY2 A4 Total Memory Size 256 MB ash Memory 4 MB F50 OEL LCD T2 PNL T1 DPR 1 5 44 Network version 04 50 Web Remote W4 01 Memo The capacity of the hard disk may be different from the example shown above Note f no HDD capacity is indicated redo the installation of the built in type hard disk Then setting needs to be made with the printer driver to have the built in type hard disk recognized Ifthere is no printer driver set up see Sections 3 to 9 ofthe Setup Part of the User s Manual and set up the printer driver Then make the setting 43085101TH Rev 1 57 Oki Data CONFIDENTIAL 3 5 4 Confirmation of recognition of optional items To check to see whether or not the optional items have been installed properly execute the Menu Map print by referring to 3 6 Menu Map print 1 Confirmation of recognition of expansion memory Checking the contents of the Menu Map Check the total memory volume indicated in Total Memory Size of the header MenuMap Printer Serial Number AE5B057828 Printer Asset Number CU version D1 08 101 17 U02 09 3 0 4n B01 00 L01 00 P PU version 00
123. d in a combination of other Warning message in the first line In case of MENUAhLOW TONER STOP Ah ATTENTION LED blinks and the printer shifts to OFF Line When an ONLINE switch is pushed or when arbitrary errors occur and the error is canceled an off line state is canceled and printing is continued until it is set to Toner Empty Arbitrary errors are errors of Priority 301 361 TONER LOW status occurs when the power is on the LED of ATTENTION in a case of LOWER TONER STOP is blinked and go back to the off line after the initializing process It is possible to operate untill TONER EMPTY by pressing ONLINE switch Moreover when set as NearLifeLED Disable Attention LED is switched off COLOR Y COLOR WASTE TONER FULL REPLACE TONER Varies This warning is displayed at Cover Open Close or Power Warning OFF ON after a waste toner full error Priority 321 8 occurs Not occur for Black Displayed in a combination of other message in the first line As long as this warning is being displayed a waste toner full error occurs the printer shifts to Offline and stops each time it has printed about 50 copies COLOR Y M C NON OEM COLOR TONER DETECTED Varies It shows the toner cartridge of authorized 3rd party Warning RFID Licensed to 3rd party COLOR Y 43085101TH Rev 1 141 LCD English J means no display in upper line COLOR TONER REGIONAL MISMATCH Var
124. d is visible Replace the PU PCB PRX PCB or feed solenoid Feed solenoid 3 2 6 Check of connections Feed solenoid cord Feed solenoid cord Check to see if there is anything that interferes with the moving part of the solenoid cord etc Check the connected state of the cord Check for any incomplete connection or skew insertion and check the cord visually if it has any assembling problem Check to make sure that the cord is not caught under any assembled part of the printer Unplug the HSOL connector of the PU PCB PRX PCB and confirm the following on the cord side Short circuiting between pin 1 and FG Unplug the HSOL connector and check to see if there is a resistance of approximately 89 between pin 1 and pin 2 Correct the assembling of the printer to make it normal Correct the connection properly Replace the cord with anormal one Replace the solenoid Assy and redo the reassembling properly 43085101TH Rev 1 193 7 5 2 4 Paper Feed Jam Error 390 Multi purpose Tray 4 1 Paper feed jam occurs right after turning on the power Multi purpose Tray Confirmation Items 4 1 1 Check of state of running route Confirmation Tasks Oki Data CONFIDENTIAL Action at NG unit Paper running route in front Check to see if there is paper jammed on the running route Remove the jammed paper Check of state of mechanical parts Check
125. de to Replace the toner check to see if the sensor is normal Hold a white paper in front sensor PCB PRZ of the sensor and see if the SCAN state varies PCB PU PCB PRX PCB or the FFC between PRZ and PRX Note How to check a toner sensor operation with SWITCH SCAN in the self diagnosis mode 1 Confirmation of the operation in the device 1 Change to a display that a changing situation of the toner sensor is confirmed from the operation panel in the self diagnosis mode Refer to Section 5 4 2 3 Switch Scan Test as for how to display the operation panel When taking out an ID unit and toner cartridge TC from the device there is a window on the observers right from the device in a position across to the side of the TC In that window a toner sensor is located 3 Hold up a piece of white paper against a sensor in a place within 3mm from a sensor 2 window 4 The operation panel displays L if a piece of paper has light reflection and it displays H if not 5 By holding up a piece of paper if the operation panel changes H to L or L to H the device operates normally Response in NG Clean a toner of the sensor surface and clear paper dust e Confirm a connection state of FFC cable between the toner sensor board PRX and PU main board PRZ Check an operation again and exchange PU main board PRZ or a toner sensor board PRX if there is no change 2 Confirmation
126. dicated Quick Guide bag and peeling off the adhesive double coated tapes 2 Adhesive double coated tapes Pasting the dedicated bag to the printer Quick Guide Vent hole Dedicated Quick Guide bag Note When pasting the bag avoid blocking the vent hole of the printer 43085101TH Rev 1 45 Oki Data CONFIDENTIAL 3 5 2 Connection of power cable Power supply conditions Observe the following conditions AC 110 127V 10 220 240V 10 Power frequency 50Hz or 60Hz 2Hz Approx 29kg with Duplex Approx 26kg w o Duplex e f the available power is unstable use a voltage regulator or the like The maximum power consumption of this printer is 1200W Ensure that the power source offers an ample margin in the power capacity MWarning It may expose you to electric shocks or cause a fire Always before connecting or disconnecting the power cord and grounding wire first turn off the power switch The grounding wire should be connected to a grounding terminal Do Not in any event tie it to a water service piping gas piping ground of telephone lines lightning arrester or the like When plugging in or unplugging the power cord be sure to hold the power plug Insert the power plug securely into the power outlet as far as it will go Do not insert or remove the power plug with a wet hand Lay the power cord in a location where it is not likely stepped on and avoid placing anything on the power cord Do
127. dure if any error is issued during the color registration test 1 Activate the self diagnostic Level 1 mode and press and hold down the MENU key or MENU key until the following message appears REG ADJUST TEST 2 Pressing the ENTER key causes the following message to appear Press and hold down the MENU key or MENU key until the intended item is displayed REG ADJUST TEST REG ADJ EXECUTE 3 Pressing the ENTER key executes the test of the item currently displayed on the panel lt lt REG ADJ RESULT is executed gt gt CD Color registration adjustment test is conducted READY light blinking 2 When the test ends the test result OK or error name appears in the upper line of the display section and RESULT in the lower line OK REG ADJ RESULT Pressing the MENU key increments the test result sequentially in the display Pressing the MENU key decrements the test result sequentially in the display Pressing the BACK key restores the status of Item 2 3 Pressing the CANCEL key while the test is under way aborts the test READY light comes on and restores the status of Item 2 lt lt REG ADJ RESULT is executed gt gt The same as the key operation in the execution of REG ADJ EXECUTE lt lt BLT REFLECT TESTis executed gt gt CD A color drift belt reflection test is conducted READY light blinking 2 When the test ends the te
128. e Q E NS Drum cleaning blade KI PN P LN B ue 43085101TH Rev 1 22 Oki Data CONFIDENTIAL 6 Removal of Electricity Electrically charge on the OPC drum surface decveases by exppsing the OPC drum surface after transfer to the light Charging roller Board for the light of the removal of electricity Light for the removal of electricity OPC drum 7 Belt Cleaning Toner remaining on the transfer belt is scraped off by the belt cleaning blade and collected into the waste toner box of the transfer belt unit Transport belt Belt waste toner box Belt cleaning blade 43085101TH Rev 1 23 Oki Data CONFIDENTIAL 8 Fuser The toner image which was transferred to the paper is applied heat and pressure as it passes between the heat roller and the backup roller and it is therefore fused onto the paper For the sake of safety a thermostat is provided it comes on to cut off the voltage supplied to the heater if the heat roller temperature rises above a certain preset temperature Thermostat Thermistor Halogen Lamp Paper Pad Thermistor Fusing Temperature Settings Paper thickness Paper Type Settings Temperature Settings Medium temp High temp Medium temp Low temp Low temp 43085101TH Rev 1 24 Oki Data CONFIDENTIAL 2 2 Printing process The paper fed from Tray 1 or Tray 2 is carried by the paper feed rolle
129. e 7 3 Replace the ID unit or modify the high voltage terminal To use a new ID unit on a trial basis use FUSE KEEP MODE of the System Maintenance 43085101TH Rev 1 218 7 5 3 3 Blank Print Fig 7 2 C 3 1 Blank on the whole page Confirmation Items 3 1 1 State of toner Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Remaining quantity of toner Check to see if a sufficient quantity of toner remains in the toner cartridge Replace the toner cartridge State of exposure LED head Connected state of LED head Check to see if the LED head faces the drum properly in the prescribed position when the cover is closed Also check to see if there is something on the light emitting surface of the LED head that obstructs the light emission Check to see if the LED head is properly connected Correct the installed position of the LED head Replace the LED head Drum shaft Check to see if the drum shaft is so mounted that it properly touches the right and left side plates Replace the ID unit To use a new ID unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu High voltage terminal ID unit terminal Ensure visually that the high voltage terminal of the ID unit is properly in contact with the contact ASSY see Figure 7 3 Replace the ID unit or high voltage PCB Or modify high voltage terminal
130. e assembling to make it normal Feed motor belt motor ID up motor Unplug the connectors of the respective PCBs and confirm that there are the following resistances between the pins of the cord side HOP connector of PU PCB PRX PCB Between pin 1 and pin 2 Approx 3 5 o Between pin 3 and pin 4 Approx 3 5 o BELTIDUP connector of PU PCB PRX PCB Between pin 1 and pin 2 Approx 6 o Between pin 3 and pin 4 Approx 6 o Between pin 5 and pin 6 Approx 3 5 o Between pin 7 and pin 8 Approx 3 5 o Replace the feed motor ID motor or belt motor 43085101TH Rev 1 198 Oki Data CONFIDENTIAL 5 3 Paper path jam occurs in a path route Confirmation Items Confirmation Tasks Action at NG 5 3 1 Check of operating state of motors Feed motor belt motor ID Conduct the Motor and Clutch Test of the self diagnostic mode Replace the PU PCB motor ID up down motor and check to see if the feed motor belt motor and ID motor PRX PCB or replace operate normally the feed motor belt Make this checking in the presence and absence of a load motor ID motor or ID up motor or replace the ID unit or belt unit To use a new ID unit or belt unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu Feed motor driver belt motor Unplug the HOP connector of the PU PCB PRX PCB and Replace the PU PCB driver ID up motor driver confirm the following on the connector
131. e normal 11 2 ID cooling fan does not rotate in printing Confirmation Tasks Replace the CU fan CU PCB Action at NG Connection and laying of Duplex fan cord Check to see if the connector is properly connected Check to see if the surplus portion of the cord is touching the blades of the fan Redo the insertion of the connector Correct the cord laying route Replace the fan 24V fuse F501 of duplex PCB V7Y PCB Check to see if the fuse F501 is blown out or not Replace the duplex PCB V7Y PCB 24V supply of duplex PCB V7Y PCB Confirmation Items 11 3 1 24V power supply Check to see if the fuse FU3 of the PU PCB PRX PCB is blown out or not 11 3 DUPLEX fan does not rotate in DUPLEX printing Confirmation Tasks Replace the PU PCB PRX PCB Action at NG Fuses F2 and F4 of PU PCB PRX PCB Check to see if the F2 and F4 are open or not Replace the PU PCB PRX PCB 24V power supplied to PU PCB PRX PCB Check the power through the POWER connector of the PU PCB PRX PCB Pins 4 5 6 24V Pin 8 OVL Pins 1 2 3 OVP Replace the low voltage power supply 43085101TH Rev 1 210 7 5 2 12 12 1 Print speed decreases up to Confirmation Items 12 1 1 Environmental temperature Print Speed is Slow Low Performance 2ppm Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Environmental t
132. e opening of the toner cartridge has been removed or not Close the lever of the toner cartridge and peel off the tape from the opening LED head LED head lens Check to see if the lens surface of the LED head is stained with toner or paper chips Clean the lens with the LED head lens cleaner Installed state of LED head Check to see if the LED head is properly installed in the LED head holder Also check to see if the right and left tension springs are properly installed Correct the installation properly Print media Type of medium High voltage terminal ID unit terminal Check to see if the medium loaded in the printer is not something particularly thick Ensure visually that the high voltage terminal of the ID unit is duly in contact with the contact ASSY see Figure 7 3 Use the prescribed paper Replace the ID unit or modify the high voltage terminal To use a new ID unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu Installed state of ID unit Lowest position of ID unit Deficient transfer Draw out and insert the ID unit by hand repeatedly and check to see if it is normally lowered to its lowest position free from any abnormal load Not acceptable NG if the leading edge of a sheet of paper inserted in between the drum and the belt can readily be passed through Check the U grooves of the side plates for any trouble If
133. eason it is not disclosed to the end users Table 5 1 Maintenance menu indication table 1 3 Category Item 1st Line X Value 2nd Line Function OKIUSER OKIUSER ODA Used to set the destination OEL JPOEM1 Japan OEM APS OEMA Overseas OEM for A4 default JP1 OEML Overseas OEM for Letter JPOEM1 default OEMA When the menu is dismissed the OEML printer is automatically rebooted Default of 734 735 is OEL MAINTENANCE HDD FORMAT EXECUTE Initializes the HDD MENU C6100 When this item is executed the menu is dismissed and initialization of the HDD begins Display conditions HDD mounted ADMIN MENU BLOCK DEV MENU and INITIAL LOCK are YES and ADMIN MENU FILE SYS MAINTE and HDD are ENABLE FLASH FORMAT EXECUTE Initializes the Flash ROM When this item is executed the menu is dismissed and formatting of the flash device mounted in the Resident Onboard begins CAUTION NIC F W will be erased see section 7 5 4 MENU RESET EXECUTE Resets the EEPROM contents to the factory defaults After the settings have been changed the printer is automatically rebooted Certain special items are not initialized 43085101TH Rev 1 108 Oki Data CONFIDENTIAL Table 5 1 Maintenance menu indication table 2 3 Category Item 1st Line X Value 2nd Line Function CONFIG MENU CODESET Function This menu is displayed on the printers for all destinations TYPE1 Does
134. ee 182 1 6 A wrong operation panel display oooonoocccnnnnicccnnnnncccccnnnnncancnnnnananccnnnnnnnnncns 182 2 Irregular Operation of the device after turning on the power 182 2 1 NO Operations RE 182 2 2 Abnormal Sound di 183 2 3 Abnormal ODOM miii iii 184 RE Engler 184 3 Paper Feed Jam Error 391 1St Tray 192 3 1 Paper feed jam occurs right after turning on the power 1st Tray 192 3 2 Paper feed jam occurs right after paper feeding starts 1st Tray 192 4 Paper Feed Jam Error 390 Multi purpose Tray ecceceeeeeeseeeeeeeeneeeeeeeeneeeeeeeaee 194 4 1 Paper feed jam occurs right after turning on the power Multi purpose Tray 194 4 2 Paper feed jam occurs right after paper feeding starts Multi purpose Tray 195 5 Paper Path Jam Error 20711 196 5 1 Paper path jam occurs right after turning on the power 196 5 2 Paper path jam occurs right after feeding paper sssssssessrnesesrrnnseernnnnreenneee 197 5 3 Paper path jam occurs in a path route oooocccccnncocccccononancnnnnnnanncnn nana ncnnnnnnnnnnnns 199 5 4 Paper path jam occurs right after reaching the fuser unit 200 6 Paper Exit Jam Error 29721 200 6 1 Paper exit jam occurs right after turning on the Dower sssssssssssessserrnsererrneeee 201 6 2 Paper exit jam occurs right after feeding paper sesesssesssss 20
135. eg 2 Si 1 g Se geod 8 E 10 ezg38a EJE 1 EH u cou A i S e ies E Us seg 8000 Posed S 1 1 72e3830 E 2 i we E El 1 poso Bees PPPE gel essa Sasa 881 Been 8883 SE E een 2 3 y 1 y 8990 8 Eg S orc 1 S EEE q 3 S N 4 er HEI 1580 geo zzz i 1 sr HR Dn 1 1 wem 95991 Leem 1 43085101TH Rev 1 234 Oki Data CONFIDENTIAL 2 2 Main controller PCB SP1 PCB C5800 C5500 Component side abcr c a 03120318031 EHHH 801 S6H g 9 SELH l 138
136. elated to JobAccount O Warming up ADJUSTING TEMP In this case Leisus I F STSENG bit 0 should be 0 Varies Varies Indicates that printing has been suspended for a while Normal OPTIMIZING TEMP due to high temperature of the drum or the printer is in a wait state to cope with heat at the time of switching narrow paper to wide paper Varies Varies A printer is in power save mode Displayed in a Normal POWER SAVE combination of other message in the first line LCD back light extincts in the energy saving mode and blinks after that mode If the power is on during the energy saving mode it lights up and extincts after 30 seconds However the energy saming mode remains Also it lights up in the priority 365 in shut down process Varies Varies Executing Auto Color Adjusting Normal ADJUSTING COLOR 43085101TH Rev 1 140 LCD English J means no display in upper line ADJUSTING DENSITY Attention LED Oki Data CONFIDENTIAL Description Executing Auto Density Adjustment Status code 10988 corresponds to density reading Leisus STSDEN 1 thereto 10994 corresponds to density adjusting Leisus STSDEN 0 PU DOWNLOADING Varies Varies Downloading PU F W This is not user level error Normal This function is secret to users Therefore this status does not occur in a user environment ORDER COLOR TONER Varies Toner amount is low Displaye
137. elt unit Contacts Transfer belt unit For consumables Eo Driver junction PCB PRY PCB SS Ge e SS Contacts 1D unit Contacts Oki Data CONFIDENTIAL Transfer belt unit 43085101TH Rev 1 242 242 Please refer to the Illustrated Parts Manual for spare part information
138. emperature of the location where the printer is installed 12 2 Print speed decreases Confirmation Items 12 1 2 Setting of Media Weight Check to see if the printer is located in such a small room that the environmental temperature gets unusually high or the cooling effect of the fans cannot be obtained Confirmation Tasks Review the installation environment especially check to see if the intake port or delivery port of the fan is blocked Action at NG Media Weight specified for printing 7 5 2 13 13 1 Duplex unit is not recognized Confirmation Items 13 1 1 Duplex PCB Check to see if a wrong Media Weight is specified Option unit is not recognized Confirmation Tasks Correct the Media Weight Action at NG Duplex unit Check to see if the duplex unit in use conforms to the C6100 C5800 C5500 specification Replace the Duplex unit 13 1 2 Check of connections Connections from PU PCB PRX PCB to duplex PCB V7Y PCB Check to make sure that the cord is properly connected from the DU connector of the PU PCB PRX PCB to the duplex PCB Correct the connections Square connector connecting the duplex unit to the printer Check to see if there is any foreign matter trapped in the connecting part of the square connector Remove the foreign matter Square connector connecting the duplex unit to the printer Check to see i
139. en press the ENTER key The MENU key increments a test item and the MENU key decrements a test item 2 Pressing the MENU key or MENU key causes the consumed states of consumable parts to be displayed sequentially ONLINE and CANCEL keys inactive to pressing 3 Press the BACK key to terminate the test Status of Item 1 restored Display Upper Display Lower Format Unit Function K ID UNIT ARA MAG ES DEC Images Y ID UNIT ARA MAG ES DEC Images M ID UNIT ARA MA G ES DEC Images C ID UNIT ARA MAG ES DEC Images The number of rotation after a new TONER ID of each color was attached The number is converted into A4 3Page Job FUSER UNIT ee DRINTS DEC Prints The number of sheets after a new FUSER unit was attached TR BELT UNIT K TONER FULL xxx MAG ES KRKKKKEKO Yo DEC Images Y TONER FULL M TONER FULL KKEKKKEKO Yo KRKKKKEKO 7o C TONER FULL KRKEKKKEKO 7o The number of sheets after a new BELT unit was attached The number of use of each color TONER M WASTE TNR CNT ere TIMES C WASTE TNR CNT RR TIMES The number of disposal TONER count Disposal TONER becomes full in more than 32times K STC MODE CNT RR TIMES Y STC MODE CNT RR TIMES M STC MODE CNT ere MES C STC MODE CNT erre MES The printing dot counts of each color TONER cartridge The
140. ent purpose The above data is copied to another PU PCB in the event that the current PU PCB needs to be replaced due to maintenance replacement Section No of the Maintenance Utility Operation Subsect 2 4 1 1 1 Subsect 2 4 2 1 1 if copying of corrected data of LED head is involved Oki Data CONFIDENTIAL Operation on Operator Panel Section No corresponds to the Maintenance manual Invalid operation PU Serial Number Setting Reprogramming printer serial number recorded on PU Adjustment Purpose Set for a board replaced for maintenance when it is impossible to copy EEPROM of the PU board I F error etc Section 2 4 1 1 2 1 Invalid operation Factory Shipping Mode Switching between Factory mode and Shipping mode Adjustment purpose If the EEPROM of the PU PCB cannot be copied I F error etc setting is made on a maintenance replacement PCB Since the maintenance replacement PCB usually comes set to the Factory mode it needs to be set to the Shipping mode by this function Section 2 4 1 1 2 2 Section 2 4 1 1 6 4 Subsect 5 3 2 10 Replacement of CU SP1 TBH PCB Rewrite of the EEPROM set values of the CU PCB Adjustment purpose The EEPROM data is rewritten to another CU PCB in the event that the current CU PCB needs to be replaced due to maintenance replacement Subsect 2 4 1 1 3 Invalid operation Serial Number information setup Selection of the printer
141. er Transport belt Tm gt GROMORES O wet Reversal roller oS Z f ON Register roller U LE ax O Register roller L C O sd Pe Paper reversal transport path Paper feed roller Subroller E Transport roller Subroller Paper feed roller 43085101TH Rev 1 25 Oki Data CONFIDENTIAL 1 Paper fed from 1st Tray 1 As illustrated in Figure 2 1 when the solenoid is ON the register motor rotates Counterclockwise turn transporting the paper until the IN1 sensor comes ON When the solenoid is ON the paper feed roller is driven 2 After causing the IN1 sensor to come ON the paper is further carried over a certain distance to finally hit register roller L This corrects skew of the paper 3 As shown in Figure 2 2 the solenoid is turned OFF and the paper is transported by register roller L When the solenoid is OFF register roller L is driven Register Roller U Register Roller U Drive IN2 Sensor g IN2 Sensor Drive Registration Roller L Stop Registration Roller L WR Sensor Drive WR Sensor N IN1 Sensor IN1 Sensor Solenoid Lever Solenoid Lever Solenoid OFF Solenoid ON S NAS Registration Motor Registration Motor Sup Beller dE CCW Sub Roller 9 CCW Drive Stop Hopping Roller Hopping Roller Drive Stop Figure 2 1 Figure 2 2 2 Paper fed from MPT 1 Asillustrated in Figure 2 3 when the solenoid is OFF the register moto
142. erator Panel PROTEC PAPER ERRCODE ERROR Oki Data CONFIDENTIAL Table 7 1 1 Operator Alarm 4 9 Attention LED Description Density of the destination image for a woven pattern is greater than that of the woven pattern A user must take measures such as increasing density of the woven pattern or decreasing density of the input image Displays a warning on the operation panel as waiting for key press Does not print the job that is being processed The same operation as job reset C6100 TRUST PAPER ERRCODE ERROR This error occurs when capacity of specified information to be embedded exceeds the capacity that can be embedded in the woven pattern A printing operator must reduce data to be embedded in the woven pattern Displays a warning on the operation panel as waiting for key press Does not print the job that is being processed The same operation as job reset C6100 TRUST PAPER ERRCODE ERROR Density of the destination image for woven pattern is greater than that of the woven pattern A user must take measures such as increasing density of the woven pattern or decreasing density of the input image Displays a warning on the operation panel as waiting for key press Does not print the job that is being processed The same operation as job reset C6100 TRUST PAPER ERRCODE ERROR The area specified for tampering verification is incorrect This error occurs when an image is pushed aw
143. es 6 points Grease must not stick to the paper paths Shaft Assy Fject FU part Y Apply MOLYKOTE EM 30L in a normal part X EM 30L Class A quantity to the tooth flanks of each gear 3 points EM 30L Class C Apply MOLYKOTE EM 30L in a normal quantity to the post surfaces parts having the shaft inserted EM 30L Class C Grease must not stick to the hatched parts which compose the paper path Detail of part X Detail of part Y 43085101TH Rev 1 100 2 43070201 Frame Assy Base Apply PM in a small quantity to the hatched part 1 Applying method Wipe the part with a cloth slightly impregnated with PM 2 After applying PM insert and pull out the cassette several times to ensure that no noise is emitted PM Class C Cassette Assy Oki Data CONFIDENTIAL 43085101TH Rev 1 101 Oki Data CONFIDENTIAL 4 1 43070101 Printer Unit Apply MOLYKOTE EM 30L in a normal quantity to the tips of the terminals 4 points OL Clas x ly Plate Ass Side L EM SCH Y Applied range of grease 4 points Plate Driver PU Caulking Apply MOLYKOTE EM 30L in a normal quantity to the post EM 30L Class C Apply MOLYKOTE EM 30L in a normal quantity Gear Idle Belt to the gear tooth flanks ee EM 30L Class C Apply MOLYKOTE EM 30L HS in anormal quantity to the end face EM 30L Class C 43085101TH R
144. eseJd Jadeg 7 mo jede g 4 1n0 sus 1x3 mosedeg y EWSUS yag eouequ3 mo sadeg H ZNI SUS 3J eouenu3 LNDsug anesseg esuenuz nd ILNOY u3dvd uono9s Ae dsip am Ie eme cd X pajjeysul s Aen puz e ueuw juo eAnejje s uorpouny stu pejeoipul s H SSEI JS JO snielg uedo S J9 09 ueuM pajeorpul SI 7 Z ypeuonouny mon Ajo uomeorpul y yeuogouny ON reieg Aejdsidg NYOS HOLIMS S 9 QBL EN 122 43085101TH Rev 1 Oki Data CONFIDENTIAL 5 3 2 4 Motor clutch test This self diagnosis is practiced to test motors and clutches 1 Activate the self diagnostic mode Level 1 press and hold down the MENU or MENU key until MOTOR amp CLUTCH TEST appears in the upper line of the display section and then press the ENTER key The MENU key increments a test item and the MENU key decrements a test item 2 Press and hold down the MENU or MENU key until the item corresponding to the unit of Table 5 4 now to be tested appears in the lower line of the display section The MENU key increments a test item and the MENU key decrements a test item MOTOR amp CLUTCH TEST ID MOTOR 3 Pressing the ENTER key initiates the test causing the unit name to start blinking and the corresponding unit is driven for ten seconds See Figure 5 2 Note After the unit has been driven for ten seconds the status of Item 2 above is restored The unit is driven agai
145. ev 1 102 Oki Data CONFIDENTIAL 4 2 43070101 Printer Unit Apply MOLYKOTE EM 30L in a normal quantity to the hatched parts EM 30L Class C Plate Ass Side R gt Apply PM to the slot parts of the solid coiling of this torsion spring using a brush 2 places At both Sides Spring Torsion R 43085101TH Rev 1 103 Oki Data CONFIDENTIAL 43079601PA Belt Unit Apply MOLYKOTE EM 30L Apply MOLYKOTE EM 30L in a small in a normal quantity to the bearings quantity to the inside of Bearing TR both sides Belt 4 points EM 30L Class C EM 30L Class A Enlarged view Apply MOLYKOTE EM 30L in a normal quantity to the bearings both sides EM 30L Class A Enlarged view Apply MOLYKOTE EM 30L in a small quantity to the inside of Bearing TR Belt 4 points Apply MOLYKOTE EM 30L in a normal quantity EM 30L Class C to the sliding face clearance between Gear Drive Z36 and Gearing GSB both sides EM 30L ClassA 43085101TH Rev 1 104 Oki Data CONFIDENTIAL 5 42626501 Sensor Assy Color Regist Plate Sensor C Regist Shaft Cover Sensor Apply MOLYKOTE EM 30L in a small quantity to the hatched parts At both Side
146. f the pins of the square connector are broken Replace the connector Check of control signal Signal delivered from PU PCB PRX PCB to duplex V7Y PCB Check the signal delivered through the OPTLPN connector of the PU PCB PRX PCB Pin 6 TXD PU DUP Pin 4 RXD DUP PU Replace the PU PCB PRX PCB 43085101TH Rev 1 211 Oki Data CONFIDENTIAL 13 2 2nd Tray unit is not recognized Confirmation Items Confirmation Tasks Action at NG 13 2 1 2nd tray PCB 2nd tray unit Check to see if the 2nd tray unit in use conforms to the Replace the 2nd tray C6100 specification A unit conforming to the C5800n unit specification cannot be connected 13 2 2 Check of connections Connections from PU PCB Check to make sure that the cord is properly connected from Correct the PRX PCB to 2nd tray PCB the 2nd connector of the PU PCB PRX PCB to the 2nd tray connections V7Y PCB PCB Correct the connections Check to see if there is any foreign matter trapped in the Remove the foreign connecting part of the square connector matter Square connector connecting Check to see if the pins of the square connector are broken Replace the connector the 2nd tray unit to the printer Check of control signal Signal delivered from PU Check the signal delivered through the 2nd connector of the PU Replace the PU PCB PCB PRX PCB to 2nd tray PCB PRX PCB
147. f the shutter operates imperfectly replace the shutter unit BELT REFLX ERR Check 4 If this indication appears check the cleaned state of the toner remaining on the belt surface in addition to making the above checks 1 2 and 3 Take out the belt unit turn the drive gear located on the left rear side and ensure that the belt surface has been cleaned thoroughly If cleaning is not achieved perfectly and there still remains toner on the belt surface after the drive gear has been turned replace the belt unit Y or M or C LEFT Y or M or C RIGHT Y or M or C HORIZONTAL Check 5 If the above indication appears check to see whether the toner is running short based on an NG issuing color Replace the toner cartridge as needed 43085101TH Rev 1 31 Oki Data CONFIDENTIAL Outline of density correction method The density correction is implemented reading the correction pattern that is printed on the belt with the sensor located inside the sensor shutter under the belt unit Automatic start timing of density correction Ifthe environment at power on is greatly different from the one in which previous print was executed If at least one or more of the four ID count values are close to those of a new product at power on When the ID count value exceeds 500 counts since previous execution A correction error may be issued due to an inadequate toner amount of the pattern generated a sensor stained with toner de
148. ficient opening closing of the shutter or for other reasons However even if an error is issued it is not indicated on the operator panel Therefore forcible density correction will have to be performed in the self diagnostic mode Subsection 5 3 2 7 to check the error indication Density sensor Belt waste toner box Belt motor Belt cleaning blade Density sensor Density correction pattern 43085101TH Rev 1 32 Oki Data CONFIDENTIAL Error checking methods and remedial methods The density correction test function among the other self diagnostic functions is employed to check errors Subsection 5 3 2 7 Remedial methods against different errors CALIBRATION ERR DENS SENSOR ERR Check 1 If the above indication appears check the connected state of the sensor cable If the connected state is found abnormal restore it to the normal state Check 2 Check to see whether the sensor surface is stained with toner paper dust or any other foreign matter If it is found stained wipe it clean DENS SHUTTER ERR Check 3 Check to see whether the sensor shutter opens and closes normally by the MOTOR amp CLUTCH TEST of the self diagnostic function If the shutter operates imperfectly replace the shutter unit DENS ID ERR Check
149. g flow not displayed in the see 7 5 3 LCD 43085101TH Rev 1 160 7 5 1 LCD Message List Oki Data CONFIDENTIAL When the printer detects an irrecoverable error it displays a service call error in the LCD like the one given below Service call nnn error Note nnn is an error code When a service call error is issued an error code is displayed in the lower line of the LCD accompanied by the relevant error information Be sure to make a note of this error information numeric values representing an address etc and communicate it to the related departments since such information will be required for the subsequent trouble analysis solution The error codes and their meanings as well as the related remedial methods are given in Table 7 1 1 Display on Operator Panel LOAD MEDIA_SIZE MEDIA_TYPE AND PRESS ONLINE SWITCH ERRCODE T RAY MEDIA MISMATCH Attention LED Table 7 1 1 Operator Alarm 1 9 Description The media type in the tray and the print data do not match Load mmmmmmm pppppp paper in tttttt tray It takes a while until the status disappears after you have closed the tray and the lever lifted tttttt TrayName mmmmmm PaperName pppppp MediaTypeName Error 661 Trayi Errer 662 THay2 Error 461 Tray1 Error 462 Ttay2 Paper size displays in Custom mode lt width gt x lt length gt lt unit gt ex 210x297MM 8 5x11 0INCH The unit
150. gate or replace the duplex solenoid Rear panel Check to see if the rear panel is installed properly and if it is not obstructing the paper running route Redo the installation of the rear panel section Running route in delivery Check visually for any load that obstructs running of paper along the route of the delivery section Check to see if the delivery rollers are stiff in rotating Modify the load portion Check of state of mechanical parts Sensor lever of exit sensor Check to see if the sensor lever demonstrates any abnormal shape or motion Replace the sensor lever with a normal one Check of operating state of motor Fuser motor Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the fuser motor operates normally Make this checking in the presence and absence of a load Replace the PU PCB PRX PCB fuser motor or fuser unit To use a new fuser unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu 43085101TH Rev 1 202 Oki Data CONFIDENTIAL Confirmation Items Confirmation Tasks Action at NG 6 2 4 Check of connections Fuser motor drive cord Check the connected state of the cord Correct the connection Check visually for any incomplete connection or skew insertion proper of the DCHEAT connector of the PU PCB PRX PCB or any Replace the cord with a assembling problem of the cord
151. h gt x lt length gt lt unit gt ex 210x297mm 8 5x11 0inch The unit of paper size in Custom The unit specified for MPTray menu setting is used if no unit is specified by the driver When the driver specifies a unit the unit is used for display 43085101TH Rev 1 147 Oki Data CONFIDENTIAL 5 3 3 Various types of print on the individual printer equipped with controller Menu Map Printing Information on the program versions controller configuration network settings etc is printed Operation 1 Press the MENU key several times to cause INFORMATION MENU to be displayed 2 Press the ENTER key to cause PRINT MENUMAP EXECUTE to be displayed 3 Press the ENTER key Or press and hold down for two seconds or longer the push switch above the network connector on the back of the printer main unit Demonstration print The demonstration patterns for different destinations that are built in the ROM are printed Operation 1 Press the MENU key several times to cause INFORMATION MENU to be displayed 2 Press the ENTER key 3 Press the MENU key several times to cause DEMO1 EXECUTE to be displayed 4 Press the ENTER key 5 3 4 Functions of keys when depressed at power on The different keys provide the following functions when the power is turned on to the printer The following keys turn effective when pressed and held down until HAM CHECK is displayed in the upper line of the LCD a
152. ie l Ge PORTRAIT CASSETTE SZE M PLAIN MEDIUM M PLAIN MEDIUM M PLAIN MEDIUM MILLIMETER 210 MILLIMETER 297 MILLIMETER AUTO H 0 0 0 0 0 0 0 0 0 0 0 D i 43085101TH Rev 1 59 Sample Example on C5500 C5800 MenuMap C5600 Printer Serial NumberAE5B057967 Printer Asset Number CU version C 1 08 101 17 U03 14 3 0 4n B01 00 PPC405PS 200MHz SC000 00000000 00000000 00000000 F50 J0 PU version 00 00 59 PI03 10 LO00 00 18 DU00 00 18 7200 00 13 ET 000200000707031C0A210900010000FF KYMC 0000 Hiper C version 00 17 DUPLEX installed TRAY1 A4 TRAY2 A4 DIMM Slot A CU Program ROM Total Memory Size 64 MB Flash Memory 2 MB F50 OEL LCD T2 PNL T1 Network version 04 01 Web Remote W4 01 Language format 8 1 INFORMATION MENU PRINT MENU MAP NETWORK DEMO1 SHUTDOWN MENU SHUTDOWN START PRINT MENU COPIES 1 PAPER FEED TRAY1 AUTO TRAY SWITCH ON TRAY SEQUENCE DOWN MP TRAY USAGE DO NOT USE MEDIA CHECK ENABLE MONO PRINT SPEED AUTO SPEED MEDIA MENU TRAY1 PAPERSIZE A4 TRAY MEDIATYPE PLAIN TRAY IMEDIAWEIGHT MEDIUM TRAY PAPERSIZE A4 TRAY MEDIATYPE PLAIN TRAY2MEDIAWEIGHT MEDIUM MPT PAPERSIZE Ad MPT MEDIATYPE PLAIN MPT MEDIAWEIGHT MEDIUM UNIT OF MEASURE MILLIMETER X DIMENSION 210 MILLIMETER Y DIMENSION 297 MILLIMETER COLOR MENU DENSITY CONTROL AUTO ADJUST DENSITY AJST REGSTRATION C REG FINE AJST M REG FINE AJST Y REG FINE AJST SYS CONFIG MENU P
153. ies Attention LED Oki Data CONFIDENTIAL Description The Region ID of toner cartridge is not proper to the Warning distribution channel COLOR Y NON GENUINE COLOR TONER The chip of RFID is not compatible Warning COLOR Y PS3 EMUL ERROR Interpreter detects an error due to the following reason Warning Receive data after this is ignored until the job completion When the job is completely received this is automatically cleared The job has a grammatical error The page is complicated and VM was used up C6100 ORDER COLOR IMAGE DRUM The life of the drum warning Displayed in a Warning combination of other message in the first line The printer stops at the point when it reaches the drum life Shifts to error OFF LINE Moreover when set as NearLifeLED Disable Attention LED is switched off Y ORDER FUSER Notifies the fuser unit is near its life Warning Moreover when set as NearLifeLED Disable Attention LED is switched off ORDER BELT Notifies the belt unit is near its life This is a warning Warning thus printing will not stop Moreover when set as NearLifeLED Disable Attention LED is switched off FUSER LIFE Varies Notifies the life of the fuser unit warning Displayed in a Warning combination of other message in the first line Warning only No Life error This appears when the cover was opened and close
154. if the periodicity is 39 68 mm or not Replace the ID unit Toner supply roller Check to see if the periodicity is 58 36 mm or not Replace the ID unit Charging roller Check to see if the periodicity is 37 7 mm or not Replace the ID unit Roller on the fuser unit Check to see if the periodicity is 86 39 mm or not Replace the fuser unit Transfer roller Black Check to see if the periodicity is 50 27 mm or not Replace the belt unit Transfer roller Color Check to see if the periodicity is 43 98 mm or not Replace the belt unit To use a new consumable part on a trial basis use FUSE KEEP MODE of the System Maintenance Menu 43085101TH Rev 1 221 Oki Data CONFIDENTIAL 7 5 3 6 Color registration is wide 6 1 IN ADJUSTING COLOR REGISTRATION is shown only a short time Confirmation Items Confirmation Tasks Action at NG 6 1 1 Color registration result Color registration time Execute REG ADJ UST TEST in the self diagnostic mode and Replace the sensor Approx 50 sec if normal check the result that originated NG Any error issued is not displayed if the ONLINE indication is on Clean the sensor Replace the shutter Replace the PU PCB PRX PCB Toner Remaining quantity of toner Check to see if ORDER TONER or REPLACE TONER is Replace the toner displayed on the operator panel cartridge with a new one
155. iption The belt unit is not correctly installed POWER OFF AND WAIT FOR A WHILE ERRCODE MOTOR OVERHEAT Motor Driver IC overheat is detected CLOSE COVER ERRCODE COVER OPEN The cover is open Error 310 Top Cover Error 311 Front Cover CLOSE COVER ERRCODE DUPLEX COVER OPEN The cover is open Error 316 Duplex Unit WAIT A MOMENT DATA RECEIVE The printer is receiving the download data WAIT A MOMENT DATA RECEIVED OK The printer finished receiving the download data CHECK DATA REC DATA ERROR lt DLCODE gt An error has happened while the printer is receive processing the download data DLCODE 1 File size error 2 Check sum error 3 Invalid printer model number 4 Invalid module I F version 5 Invalid FAT version WAIT A MOMENT DATA WRITING The printer is writing the download data POWER OFF ON DATA WRITTEN OK The printer finished writing the download data CHECK DATA DATA WRITE ERROR lt DLCODE gt An error has happened while the printer is writing the download data DLCODE 1 Memory allocation error 2 Download file error 3 Device allocation error 4 No device space 5 File writing failure 6 CU F W mismatch POWER OFF ON ERRCODE NETWORK ERROR A network error is occurring REBOOTING CODE Rebooting of the controller unit CODE is a decimal value one digit and represents the reason to reboot 0 Reboot d
156. is damaged remove the power plug from the power outlet and contact Customer Center Such mishap could lead to an electric shock fire or injury Do not connect the power cord printer cable or grounding wire in any other manner than the way specified in the manual Failure to observe the above could result in fire Do not stick in an object into the vent hole Such action could lead to an electric shock fire or injury Do not place a glass filled with water or the like on the printer Such action could lead to an electric shock or fire When the printer cover has been opened do not touch the fuser unit Burns could be suffered Do not throw the toner cartridge or the image drum cartridge into fire Dust explosion could cause burns Do not use a highly combustible spray near the printer Fire could be caused since the printer contains a part that gets extremely hot inside In the event that the cover becomes unusually hot emits smoke ill odor or abnormal noise remove the power plug from the power outlet and contact Customer Center Fire could break out If water or any other liquid enters the inside of the printer remove the power plug from the power outlet and contact Customer Center Fire could break out If a pao not operate or disassemble the printer in any other manner than the way specified in the manual Failure to observe this warning could result in an electric shock fire or injury 43085101TH Rev 1 35
157. issued frequently 1 Draw out the paper cassette 2 Wipe the feed rollers large and feed rollers small using a piece of cloth impregnated with water and squeezed hard or the LED lens cleaner Note An LED lens cleaner is enclosed in an optional replacement toner cartridge Feed roller large Feed roller small 3 Wipe the pad of the paper cassette using a piece of cloth impregnated with water and squeezed hard or the LED lens cleaner Note Clean the Second Tray optional in the same manner if 392 Paper Jam recurs frequently Clean the feed rollers of the multi purpose tray in the same manner if 390 Check MP Tray is issued frequently 43085101TH Rev 1 157 Oki Data CONFIDENTIAL 6 5 Internal cleaning of printer Cleaning the interior of the printer Depending on the print pattern toner may adhere to the metal shaft located between the fuser unit and the cyan image drum cartridge Execute this cleaning if the metal shaft has an adherence of toner 1 Turn OFF the power of the printer 2 Open the top cover by pressing the OPEN button ACa ution Personal injuries may occur A The fuser unit is extremely hot Do not touch it 3 Take out the image drum cartridges 1 Take out the four image drum cartridges and place them on a flat top table 2 After taking out the image drum cartridges cover them with a black sheet of paper
158. ith toner deficient opening closing of the shutter or for other reasons However even if an error is issued it is not indicated on the operator panel Therefore forcible color drift correction will have to be performed in the self diagnostic mode Subsection 5 3 2 6 to check the error indication Transport belt Sensor shutter AC Color drift sensor Belt waste toner box Belt motor Belt cleaning blade Color drift sensor Right color drift correction pattern Left color drift correction patte Color drift sensor 43085101TH Rev 1 30 Oki Data CONFIDENTIAL Error checking methods and remedial methods The color drift correction test function among the other self diagnostic functions is employed to check errors Subsection 5 3 2 6 Remedial methods against different errors CALIBRATION L or R DYNAMICRANGE L or R Check 1 If the above indication appears check the connected state of the sensor cable FFC If the connected state is found abnormal restore it to the normal state Check 2 Check to see whether the sensor surface is stained with toner paper dust or any other foreign matter If it is found stained wipe it clean Check 3 Check to see whether the sensor shutter opens and closes normally by the MOTOR amp CLUTCH TEST of the self diagnostic function I
159. itten to a flash by means of the Maintenance Utility Note Do not execute this initialization in normal condition 43085101TH Rev 1 224 1 Cannot print from Utility Confirmation Items Confirmation Tasks 1 Check of LINK light 7 5 5 Network Troubleshooting Oki Data CONFIDENTIAL Action at NG 1 Check of LINK light Check to see if the LINK light green is on Check to see if the HUB and the printer are properly linked Check to see if the network cable is properly connected Redo the connection of the network cable Check to see if a straight cable is in use Replace the cable with a Straight cable Insert a Network cable to a different HUB port Replace the HUB 2 Check of network information Check to see if network information can be printed correctly Press the Push SW of the NIC card to print the network information Rewrite NIC F W with the utility 3 Check of contents of network information Check the IP address SUB net mask and gateway address Check an IP address Subnet mask Gateway address printed on Network information Set an IP address Subnet mask and Gateway address correctly 4 Check to see if communication can b e held through the network Check to see if a Ping command can be sent from the PC to the printer Check the IP address SUB net mask and gateway address which are printed in the network information
160. jammed paper If the paper is not visible close the two sided print unit cover briefly and the paper will be unloaded automatically Note f the two sided print unit needs to be drawn out turn off the power of the printer Duplex unit cover JAM RELEASE METHOD 2 SECOND TRAY UNIT SECTION OPTIONAL CODES 391 392 1 Draw out the paper cassette of the second tray unit section and remove the jammed paper 2 After removing the paper open and close the front cover by holding the handle under the operator panel Front cover 43085101TH Rev 1 191 7 5 2 3 Paper Feed Jam Error 391 1st Tray 3 1 Paper feed jam occurs right after turning on the power 1st Tray Confirmation Items 3 1 1 Check of state of running route Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Paper running route in front unit Open the front cover and check to see if there is paper jammed on the running route Remove the jammed paper 3 1 2 Check of state of mechanical parts Check the sensor levers of inlet sensors 1 and 2 Check to see if the sensor levers demonstrate any abnormal shape or motion Replace the sensor lever with a normal one Check of electrical parts Check the state of sensor signal detection Check the output levels of inlet sensors 1 and 2 Use the SWITCH SCAN function of the Maintenance Menu to check to see if the sensor signal is detected normall
161. ki Data CONFIDENTIAL 9 2 An error occurs in the operation of ID Unit Down Confirmation Items Confirmation Tasks Action at NG 9 2 1 Check of load in the descent Load in installing removing of Check to see if any abnormal load is felt in installing or removing Replace the ID unit or ID unit the ID unit modify the right and left side plates Greasing of right and left up Check to see if the slant parts of the link levers are properly Apply grease down link levers greased Assembled state of right and Check to see if any part around the link levers is obstructing Reassemble them left up down link levers their motion correctly Installed state of ID unit At least the cyan ID is Check to see if there is no cyan ID installed when the N color Install a dummy cyan installed mode is set ID or regular cyan ID 43085101TH Rev 1 208 7 5 2 1 0 Fuser Unit Error Error 170 177 10 1 An error occurs right after turning on the power Confirmation Items 10 1 1 Malfunction of thermistors Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Upper thermistor lower thermistor frame thermistor Check to see if the thermistors are short circuited or open Check the resistance value through the connector pins below the fuser unit See Subsection 8 1 Check of resistance values Fuser unit Replace the fuser unit To use a new fuser unit on a trial b
162. l PCB SP1 PCB C5800 C5800 C5500 Service Call Errors 131 to 134 LED HEAD 5V 43085101TH Rev 1 226 Oki Data CONFIDENTIAL CONNECTION DIAGRAMS 8 Check of resistance values 8 1 SS9 JO O1 L JO spue uiog 1030UJ CH OG y uid pue g uid ueeweg OS z uid pue uid ueeeg JO Ore y uid pue g uid ueeweg Ov z uid pue uid ueeeg anjen eouejsiseH oneuieuos ueg MOII9A uMOJg uoneun yuoo urejDBeip malo 10 OUJ 19q uodsueu 227 43085101TH Rev 1 Oki Data CONFIDENTIAL SS9 JO d JO spue yog JO OW HUT 19SNY G g p uid pue uid ussmjag G 8 z uid pue uid uee eg JO ot uid pue e uid ussmjag L 9 z uid pue uid ussmjag en eA a9ue sisoy oneuieuos Wed uoneunBijuoo Y WeJBeIp WOU 10jouJ uMop dn ql 228 43085101TH Rev 1 Oki Data CONFIDENTIAL ev v y uid pue g uid ueeweg sot c uid pue uid ueeweg 10 0W poo Aes puogas sote y Ud pue g uid ueeweg eov vc Z uid pue uid ueeweg G y uid pue e uid ueeweg 9G z uid pue uid ueeweg JO ev v y uid pue g uid ueeweg sot c uid pue uid ueeweg OTA 99UE SISOH DIPEWSYOS Wed uonesnbyUuod LEID nao JO OW pee 229 43085101TH Rev 1 Oki Data CONFIDENTIAL uedo G Q uid pue y Y
163. led error cause Fatal Error is not available in national language POWER OFF ON ERRCODE FATAL_ERROR nnnnnnnn nnnnnnnn nnnnnnnn A fatal error occurred For more information see Service Calls List nnnnnnnn specifies the detailed error cause Fatal Error is not available in national language POWER OFF ON ERRCODE DOWNLOAD ERROR Downloading Media Table to PU has failed Related to CustomMediaType Fatal Error is not available in national language 43085101TH Rev 1 169 Message Service call 001 Error C6100 Table 7 1 2 Service Call Error 1 7 Machine Check Exception Hardware fault detected Board defectiveness or Shortage of power supply volume Error Description Oki Data CONFIDENTIAL Solution Replace TBH PCB Power off on 002 Error 005 Error 006 Error C6100 007 Error C6100 CPU Exception Is the error issued again If RAM DIMM is installed remove it and turn the power off and on again Replace the SP1 TBH PCB Install the RAM DIMM again Replace the RAM DIMM service 020 Error CU ROM Hash Check Error Does error display reappear Power OFF ON Replace SP1 TBH PCB Service call 025 Error C6100 CU Font ROM Hash Check Error A font ROM hash check error was detected On printers for domestic market only Power OFF ON Replace TBH PCB Service call 030 Error CU RAM Check Error Does error dis
164. lly low or high or replace the junction temperature is detected PCB PRY PCB or PU PCB PRX PCB To use a new fuser unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu Check of installed state of fuser unit Fuser unit Check to see if the fuser unit is properly installed whether itis Install the unit properly pushed in to the lowest position in the printer 43085101TH Rev 1 200 Oki Data CONFIDENTIAL 7 5 2 6 Paper Exit Jam Error 382 6 1 Paper exit jam occurs right after turning on the power Confirmation Items Confirmation Tasks Action at NG 6 1 1 Check of state of running route Paper running route in delivery section Check of state of mechanical parts Check to see if there is paper jammed on the running route Remove the jammed paper Check the sensor lever of the delivery sensor Check to see if the sensor lever demonstrates any abnormal shape or motion Replace the sensor lever with a normal one Check of electrical parts Check the state of sensor signal detection Use the SWITCH SCAN function of the self diagnostic mode to check to see if the sensor signal is detected normally Replace the PU PCB PRX PCB EXIT sensor or connection cord Check the output level of the EXIT sensor Check the following signal through the RELAY connector of the PU PCB PRX PCB Pin 9 EXIT sensor Confirm that the signal level
165. lt Down gt switch it will enter into this mode This function is secret to users Therefore this status does not occur in a user environment ONLINE On off Shows on line status OFFLINE off Off Shows off line status Ready LED in off line is always assumed to be Off FILE ACCESSING Varies Varies The status showing FILE SYSTEM HDD FLASH is being accessed DATA ARRIVE Varies Varies Data receiving process not started yet Displayed mainly during PJL process without text print data or during job spooling PROCESSING Varies Data receiving or output processing DATA Varies Un printed data remains in Buffer Waiting for data to follow PRINTING Varies Varies A printer is printing PRINT DEMO PAGE Varies Varies Printing Demo Pages PRINT FONT Varies Varies Printing Font Lists C6100 PRINT MENU MAP Varies Varies Printing Menu Maps PRINT FILE LIST Varies Varies Printing File Lists C6100 PRINT ERROR LOG Varies Varies Printing Error Logs C6100 43085101TH Rev 1 139 Oki Data CONFIDENTIAL LCD English Attention L1 means no display in upper line LED Pesciplen PRINT NETWORK CONFIG It is shown that a network setup is printing If Print Summary Print Information of each slot are chosen by menu Print Information Network printing of
166. lues of the items are not necessary Default settings go on to Item 5 3 When the ENTER key is depressed after holding down the MENU or MENU key in Item 2 above a set item is displayed in the upper line of the display section and a set value in the lower line Pressing the MENU key increments the set value and pressing the MENU key decrements it the set value finally displayed will be applied Pressing the BACK key defines the value and restores ltem 2 Repeat Item 3 as needed TEST PATTERN 1 Indication Set value Function PRINT EXECUTE Pressing the ENTER key initiates print and pressing the CANCEL key ends the print Page by page TEST PATTERN 0 Blank sheet print 1 7 See the following page Pattern print 8 15 Blank sheet print CASSETTE TRAY 1 Select the paper feed source TRAY2 If TRAY 2 is not mounted indication of TRAY2 will not be FF produced PAGE 0000 Setup of the number of test print pages COLOR ON Select between Color print or Monochrome print OFF If ON is specified ON OFF needs to be specified for each color DUPLEX 2 PAGES STACK Two sided print is conducted with two page stack Indicated only when OFF OFF is selected for two sided print Duplex is mounted 1PAGES STACK Two sided print is conducted with one page stack MONO SPEED DEFAULT The monochrome print speed is set LOW LOW 28ppm HIGH HIGH 32ppm DEFAULT 24ppm COLOR SPEED DEFAULT The color print speed is set LOW LOW 24ppm HIGH
167. make sure that the silk print of the EEPROM and that of the PCB match in the same direction 4 Remove the MAC address sticker label of the old PCB and paste it to the new PCB EEPROM E MAC address label 5 4 2 2 Setup of CU Serial Number The printer has a SAP Serial Number applied The 12 digit SAP Serial Number is marked in the top line of the serial number label and is made up of two digits for production base two digits for manufacturing year and month six digits for serial No Sequence No and two digits for Revision 1 For destinations other than OEL The CU Serial Number is a 10 digit number excluding the two digits for Revision from the 12 of the SAP Serial Number Notice that when the CU Serial Number is set the menu settings inside the CU are reset restored to the default settings See the Maintenance Utility Operation Manual On Subsection 2 4 1 1 4 3 Serial Number information setup screen of Subsection 2 4 1 1 4 CU PCB setup function of the maintenance utility set Select Printer Serial Number to CU Serial Number and Display Mode to Show Serial Number only Default setting To specify the CU Serial Number enter a 10 digit number Notice that when the CU Serial Number is read it is also a 10 digit number Enter the 10 digit number as is Enter AE01234567 Revision Figure of Serial No label image
168. n a user environment Y SENSOR CALIBRATION ERROR When output of color registration sensor is below Warning reference value PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment 43085101TH Rev 1 144 Oki Data CONFIDENTIAL LCD English Attention L1 means no display in upper line LED Description When a color registration error is detected with coarse Warning REGISTRATION ERROR n adjustment or with the main scan line adjustment PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment n 2 Yellow 3 Magenta 4 Cyan B L Varies When a color registration error is detected with the fine Warning REGISTRATION SENSOR ERROR n control of registration adjustment or with the sub scan line adjustment PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment n 2 Yellow 3 Magenta 4 Cyan 5 Varies The LED head calibration data is missing or invalid Warning COLOR HEAD DATA ERROR Printing can be proceeded without calibrating light radiation PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment Y
169. n stored For max 1 yr 10 C 43 C With drum and toner When transported For max 1 mo 29 C 50 C With drum but no toner When transported For max 1 mo 29 C 50 C With drum and toner 2096 8096 50 70 Full color print quality guarantee humidity Operating When operating Max wet bulb temp 25 C environment When not operating 10 90 Max wet bulb temp 26 8 C with power off Humidity When stored 10 90 Max wet bulb temp 35 C When transported 7 ppm in 1DAY environment 10 90 Max wet bulb temp 40 C 43085101TH Rev 1 137 Oki Data CONFIDENTIAL Division C6100 28 24ppm 24 20ppm 32 26ppm Service life Printer life 420 000 pages 5 years Print duty Max 50 000 pages mo M L 12 A L 12 5 Average 4 000 pages mo MTBF Not applicable 2 3 duty MPBF 40 000 pages MTTR 20 minutes Toner life Starter toner Approx 2 000 Approx 1 500 pages Approx 2 000 pages Black pages Black 5 duty Attached Black Approx 2 000 Approx 2 000 pages Color Approx 1 500 pages pages Color Color Standard Approx 5 000 pages Black Approx 6 000 Approx 6 000 m pages pages Black pages Black Approx 2 000 Approx 5 000 Approx 5 000 pages Color pages Color pages Color With 1st Approx 4 200 pages Black Approx 5 200 Approx 5 200 new drum PR pages
170. n the ONLINE button was pressed the controller CU should send MPTPECLR command to the engine PU The engine would clear this state after receiving that command This error is occurred when the MPTray is in the home position and the sensor PE SNS2 cannot detect papers INSTALL PAPER CASSETTE ERRCODE TRAY1 OPEN Indicates removal of the paper cassette of Tray 1 that is a paper path in attempting to print from Tray 2 INSTALL PAPER CASSETTE ERRCODE TRAY MISSING Indicates that paper feed is unavailable in attempting to print from Tray 1 due to removal of the paper cassette of Tray 1 Occurs only when Tray 2 has been installed ADD MORE MEMORY ERRCODE MEMORY OVERFLOW Memory capacity overflows due to the following reason Press ON LINE switch so that it continues Install expansion RAM or decrease the data amount Too much print data in a page Too much Macro data Too much DLL data After frame buffer compression over flow occurred PROTEC PAPER ERRCODE ERROR This error occurs if a received job does not meet the security level designated by a printer administrator A printing operator is not using the printer driver that is specified by a security manager of the printer Displays a warning on the operation panel as waiting for key press Does not print the job that is being processed The same operation as job reset C6100 43085101TH Rev 1 163 Display on Op
171. n when the corresponding switch is pressed again The clutch solenoid repeats ON OFF operations in a normal printing drive Clutches that cannot be driven individually due to their structural reason are driven along with their motors ID UP DOWN continues being driven until the CANCEL key is depressed The motor keeps rotating if holding down the ENTER key for two seconds when determining the choice of the motor The motor stops when the CANCEL key is pressed 4 Pressing the CANCEL key stops the drive of the corresponding unit The indication of the corresponding unit will be maintained Repeat Items 2 to 4 as needed To end the test press the BACK key The status of Item 1 will be restored 43085101TH Rev 1 123 Oki Data CONFIDENTIAL Fuser motor Registration shutter Duplex print solenoid ID motor 1D Up Down motor Duplex print clutch Tray 1 Hopping motor Registration motor front motor Duplex print motor Hopping solenoid Belt motor Tray 2 clutch Tray 2 motor Figure 5 2 Table 5 4 Unit Name Description of Control for Unit Driving ID motor To be driven with all the IDs Black yellow magenta cyan removed Belt motor To be driven with all the IDs Black yellow magenta cyan removed Fuser motor Regist
172. nd 4 2 8 2 Remove the print engine controller PCB control PCB and low voltage power supply See Subsections 4 2 6 4 2 7 and 4 2 12 3 3 Unplug the connector of the belt thermistor remove two spring torsions Q and disassemble cover driver 2 by freeing the four claws with the flat tipped screwdriver Tool No 3 4 Remove screws silver 3 and unplug the six connectors to disassemble Board PRYG Tool No 1 b Remove two screws silver and disassemble color register Assy Tool No 1 6 Remove three screws silver 7 and free cable 8 of the fuser I F connector from the clamp Then release the claw of guide cable 9 by sliding it and remove guide eject Assy 0 Tool No 1 Figure 4 2 13 1 Guide Eject Assy Color Register Assy Board PRY 43085101TH Rev 1 80 Oki Data CONFIDENTIAL Heater thermistor F cut Black amp white St Exit sensor E Heater AC Black amp white Belt motor i Belt thermistor
173. nd three to four asterisks in the lower line 1 MENU key amp MENU key amp ENTER key These keys start the printer in the CU program update mode When the printer is started in this mode the network does not work since the DLM function turns ineffective 2 BACK key amp ONLINE key amp CANCEL key These keys launch the CU program without activating the objects which were added in the download mode etc 3 MENU key A MENU key These keys launch the system maintenance menu 4 BACK key amp MENU key 8 ENTER key These keys start the printer in the mode in which it remains permanently ONLINE in disregard of warnings errors Factory support function 5 ONLINE key This key starts the printer in the dedicated mode in which objects such as network USB etc are downloaded 6 ENTER key This key launches the Admin menu 43085101TH Rev 1 148 Oki Data CONFIDENTIAL 5 4 Setup after replacement of parts This subsection describes the necessary adjustments to be made when parts have been replaced Replaced Part Adjustment LED Head Not necessary Image Drum Cartridge Y M C K Not necessary Fuser Unit Not necessary Belt Unit Not necessary PU PRX PCB Necessary to copy EEPROM information Utility required CU SP1 PCB TBH PCB Necessary to copy EEPROM information Utility required 5 4 1 Precautions on the replacement of engine control P
174. nen nennen nnne nennen nnns 215 Note When the PU PCB PRN PCB is replaced first read the data of the EEPROM chip of the old PCB and then copy it to the new PCB after the replacement See 5 4 1 Precautions on the replacement of engine control PCB 43085101TH Rev 1 178 7 5 2 1 Confirmation Items 1 1 1 Confirm fuse LCD Display Malfunction 1 1 Nothing is displayed in LCD Confirmation Tasks Oki Data CONFIDENTIAL Action at NG F5 fuse of PU PCB PRX PCB Check to see if F5 is blown out Replace F5 or PRX PCB 1 1 2 Confirm connection systems Connection between low voltage power supply unit and PU PCB PRX PCB Check to see if the cord from the low voltage power supply is connected properly to the POWER connector of the PU PCB PRX PCB Check for any incomplete connection or skew insertion Redo the insertion of the cord properly Cord ASSY interconnecting the low voltage power supply unit and the PU PCB PRX PCB Check to see if the cord has any wire breakage Check to see if the cord has any peel off of the covering Check for any fault in the cord ASSY such as dislocated wire etc Replace the cord with a normal one Connection between PU PCB PRX PCB and operator panel PCB PRP PCB Check to see if the 7pin FFC is properly plugged into the OPE connector of the PU PCB PRX PCB Check to see if the 7pin FFC is properly plugged into the CN connector of the
175. ng or removing the ID unit Replace the ID unit or right and left side plates To use a new ID unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu Greasing of right and left up down link levers Assembled state of right and left up down link levers Check to see if the slant parts of the link levers are properly greased Check to see if any part around the link levers is obstructing their motion Apply grease Reassemble them correctly Up down mechanism Assembled state around link levers Check to see if the link levers are assembled in such a manner that they link to the planetary gears Reassemble them correctly Right and left link levers Check to see if the link levers are placed in the positions where the gears are engaged properly check to see if the link levers are placed with several gear teeth displaced Reassemble them correctly 9 1 3 Check of sensors Up down sensor lever integrated to the left link lever Check to see if the sensor levers demonstrate any abnormal shape or motion Replace the left link lever Up down sensor Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the sensor signals are detected normally Block the sensor with a piece of paper and then unblock it to see if the SCAN state varies Replace the high voltage PCB 43085101TH Rev 1 207 O
176. nne nene 12 1 4 ee Wee 13 1 5 Interface specifications ooonocccnnnccnnnncccnnncnnnoncncnanonnnano conan nana r nn naar cn nennen tnnt eene 17 1 5 1 Parallel interface specifications NA 17 1 5 2 USB interface specifications C61 00 C5800 C 5500 EE 17 1 5 2 1 Outline of USB interface ooocnnccccnnnccnnnccccnnnccconoccnonancnnnnnn cnn n cn nan nnnnnnna cnn 17 1 5 2 2 USB interface connectors and cables sssssssssssss 17 1 5 2 3 USB interface signals ssssssssssseeeeeeneenennns 17 1 5 8 Network interface specifications C6100 C5800 C5500 a a a a ae a aa aa aaa nnne nnne nnne nnns 18 1 5 3 1 Outline of network interface oooocnncccinncccnncccnnorccconaccnonrncnnnncn cnn nnnnanncnnnne 18 1 5 3 2 Network interface connectors and cables ooooocccnncccinncccnnocccconcconancnnanass 19 1 5 3 3 Network interface signals ooooooccinnnccnnnnncnnnccccnncncnonancnnnnnnnanrncnnancn narco 19 2 EXPLANATION OF OPERATION cooccccccccccccccccccncncnncnnnnannnnnnnnnnnnnnnrrnrnnnnnerrnnnnnnnns 20 2 1 Electrophotographic processing mechanism ooooocccccnnnoccccnnoncnoncnnnnnnancnn conan cnn enm 20 2 2 Printing PrOCESS Em 25 3 INSTALLATION joc iii 35 3 1 Cautions and doe and dote 35 3 2 Unpacking Mmeo EE 37 3 3 Printer Installation Instructions S a a s s a aE cnn nn kE AE ENE nnne 38 3 4 Listing of component units and accessories coooocconoccconocccconcccnonconnnncn conocia rca rn nan n nn nanncnnnne
177. normal one Fuser motor Replace the fuser motor 6 3 Paper exit jam occurs in a path route Confirmation Items Confirmation Tasks Action at NG 6 3 1 Check of operating state of motor Fuser motor Conduct the Motor and Clutch Test of the self diagnostic mode Replace the PU PCB and check to see if the fuser motor operates normally PRX PCB fuser Make this checking in the presence and absence of a load motor or fuser unit To use a new fuser unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu 43085101TH Rev 1 203 7 5 2 7 Duplex Print Jam Error 370 371 372 373 383 7 1 Duplex print jam occurs right after turning on the power Confirmation Items Confirmation Tasks 7 1 1 Check of state of running route Oki Data CONFIDENTIAL Action at NG Paper running route in duplex unit Check to see if there is paper jammed on the running route Open the front cover and see if there is paper jammed in the middle of feeding through the Duplex Open the rear cover and see if there is paper jammed in the reversal path Draw out the Duplex and see if there is paper jammed at the insertion inlet to the Duplex Open the running path cover of the Duplex and see if there is paper jammed inside Remove the jammed paper Check of state of mechanical parts Check the sensor levers of the sensors of Duplex Check to see if the sensor levers demonstrate
178. not bundle or tie the power cord Do not use a damaged power cord Avoid a starburst connection of cables Do not connect the printer to the same power outlet shared by other electric appliances Especially if the printer is connected to the same power outlet in conjunction with an air conditioner copy machine or shredder electric noise may cause false operation of the printer If it is inevitable to connect them to the same power outlet use a commercial noise filter or noise cut transformer Operate the printer with the supplied power cord only Do not use an extension cord If it is inevitable to use an extension cord use one with rating of 15A or more Use of an extension cord may hinder the printer from operating normally because of voltage drop Do not turn off the power or pull out the power plug while the printer is printing If the printer is going to be placed out of use for an extended period of time due to a long spell of About the connections of the power cord and grounding wire the user should be given thorough explanation on the basis of the User s Manual 43085101TH Rev 1 46 holidays or a trip out of town unplug the power cord Connecting the power cord Note Ensure that the power switch is in OFF O 1 Insert the power cord into the printer Oki Data CONFIDENTIAL 2 After connecting the grounding wire to the ground terminal of the power outlet insert the power plug into the power o
179. not indicate Russian Greek TYPE2 Indicates Russian Greek If TYPE2 is selected RUSSIAN and GREEK appear in the choices of USER MENU SYS CONFIG MENU LANGUAGE Changed values take effect after the printer is rebooted When the menu is dismissed the printer is automatically rebooted For destinations of OEL APS OEMA TYPE2 is the default value and for the rest of destinations TYPE1 is the default value TEST PRINT MENU TEST PRINT MENU ENABLE Setting is made here to select either to DISABLE display or not to display PRT ID CHK PATN and ENG STATUS IPRINT under USER MENU PRINT INFORMATION category If this item is set to DISABLE PRT ID CHK PATN and ENG STATUS PRINT will not be displayed at all When the menu is dismissed after changing the setting the printer is restarted PAGE CNT PRINT PAGE CNT PRINT ENABLE Setting is made here to select either to DISABLE display or not to display USER MENU USAGE MENU TOTAL PAGE COUNT FUSE KEEP MODE FUSE KEEP MODE EXECUTE Pressing the ENTER key issues a command from CU to PU making the printer ONLINE A consumable part is replaced with a new one with the power switched on and the operation is checked in this condition the new consumable fuse is not cut and the operation count is not added to the value of the old consumable part Turning off the power terminates the check mode and the mode becomes invalid next time the
180. nstallation of optional items Oki Data CONFIDENTIAL 1 Installation of expansion memory set C6100 expansion memory Memory volume Model name Total memory volume None Standard 256MB 256MB C5800 C5500 expansion memory Memory volume Model name Total memory volume None Standard 64MB 64MB MEM256E 256MB 512MB MEM64D C5800 Standard 64MB 128MB MEM512C 512MB 768MB MEM256D 256MB 320MB Note Be sure to use genuine OKI DATA parts If any other parts are used the printer will not function Adding 64 MB memory is recommended for 600 x 600dpi x 2bit banner sheet printing Added 64 MB memory may reduce the time for 600 x 1200dpi or 600 x 600 x 2bit duplex printing To conduct long print on the C6100 it is recommended to add a 256MB expansion memory There is only one memory slot The expansion memories for C6100 and those for C5800 C5500 are not compatible with each other The expansion memories for C5800 MEM64D 256D are compatible with those for C5200 series MEM64B 256B Turning OFF the printer power and disconnecting the power cord Note f an expansion memory is installed with the power switched ON the printer may be broken Opening the top cover and front cover Front cover Front cover 43085101TH Rev 1 49 Oki Data CONFIDENTIAL Remove Side Cover 1 Loosen the screw 1 2
181. nt density adjustment mechanism is normal or abnormal 1 Activate the self diagnostic Level 1 mode and press and hold down the MENU key or MENU key until the following message appears DENS ADJ TEST 2 Pressing the ENTER key causes the following message to appear Press and hold down the MENU key or MENU key until the intended item is displayed DENS ADJ TEST DENS ADJ EXECUTE 3 Pressing the ENTER key executes the test of the item currently displayed on the panel lt lt DENS ADJ EXECUTE is executed gt gt CD A density correction test is conducted READY light blinking 2 When the test ends the test result OK or error name appears in the upper line of the display section and RESULT in the lower line OK DENS ADJ RESULT Pressing the MENU key increments the test result sequentially in the display Pressing the MENU key decrements the test result sequentially in the display Pressing the BACK key restores the status of Item 2 3 Pressing the CANCEL key while the test is under way aborts the test READY light comes on and restores the status of Item 2 43085101TH Rev 1 131 Oki Data CONFIDENTIAL lt lt DENS ADJ RESULT is executed gt gt The same as the key operation of ltem 2 in the execution of DENS ADJ EXECUTE lt lt DENS ADJ PAR SET is executed gt gt Indication only without functionality lt lt A
182. nternal part of the C6100 printer is composed of the following sections Electrophotographic processing section Paper paths Control sections CU sect PU sect Operator panel Power supply sections High voltage sect low voltage sect Figure 1 2 1 represents the configuration of the printer Oki Data CONFIDENTIAL 43085101TH Rev 1 10 Oki Data CONFIDENTIAL The internal part of the C5800 C5500 printer is composed of the following sections Electrophotographic processing section Paper paths Control sections CU sect PU sect Operator panel Power supply sections High volatge sect low voltage sect Figure 1 2 2 represents the configuration of the printer Figure 1 2 2 43085101TH Rev 1 Oki Data CONFIDENTIAL 1 3 Composition of optional items The following optional items are available for the printer 1 Second tray TRY C4D1 2 Duplex Unit DXU C4D 3 Expansion Memory C6100 256 MB 512 MB MEM256E MEM512C For long printing it is recommended to add an expansion memory Not compatible with the expansion memories for C5800 C5800L C5600 C5500 4 Expansion Memory C5800 C5500 64 MB 256 MB MEMGAD MLMEM64AB MEM256D MLMEM256B Expansion Memory 64MB Not compatible with the expansion memories for C6100 5 Hard disk C6100 HDD C1B 43085101TH Rev 1 12 14 Specifications Division External
183. nts displayed will be different Panel Display Detail PAPER END The tray is out of paper SELECTED TRAY DUPLEX UNIT IS A duplex unit is not NOT INSTALLED installed SELECTED TRAY IS The selected tray is not NOT INSTALLED installed REMOVE PAPER An internal error of the OUT OF DUPLEX duplex unit occurred Print Patterns Cannot be used for checking print quality Patterns 0 and 8 to 15 Blank sheet print Pattern 1 Pattern 2 43085101TH Rev 1 126 Pattern 3 Pattern 5 Pattern 7 Oki Data CONFIDENTIAL Pattern 4 Pattern 6 Note f the solid print Pattern 7 available among the local print functions is conducted with 100 of each color offset will take place To prevent this offset it will be necessary to make the print setup of each color as specified in 3 of Subsection 5 3 2 5 and to limit the colors to be printed simultaneously to two or less when conducting the solid print No 7 43085101TH Rev 1 127 Oki Data CONFIDENTIAL When print is executed the following message is displayed P xx W P Number of test print pages Unit sheets W Print wait time Unit seconds Pressing the MENU key switches over the indication qT2 U HHH H L Hii U Measured value of upper heater temperature Unit C Target temperature for print execution Unit C L
184. ode indication etc MENU MENU Indication of each voltage during printing D Toner sensor MENU Transfer TR voltage 1 1 MENU Toner sensor status monitoring indication Transfer TR voltage 2 1 Charge CH voltage Supply SB voltage Development DB voltage Environmental level 1 A color is changed pressing the CANCEL key while it is indicated The transition of xxxxx is activated when BACK or ONLINE is pressed and held down or UENU or MENU is pressed briefly RFID internal noise monitoring Noise detection count indication Toner K error Noise detection count indication Toner Y error Noise detection count indication Toner M error Noise detection count indication Toner C error 43085101TH Rev 1 117 Oki Data CONFIDENTIAL NO 318 USA 9 1NO 208 SAO WN 1NO 2010 EA A INO Sid HSNO A INO T1334 9 INO T1438 N peeire INDNMOTANEA 1n0 JON LOW INI NO DER A peaje IND NMOTA OK 179 YON 10V INI 1NO THA Y peeure MO NMO18 19 100 ON 1OV INI INO 30OW 91S 9 Apeere IND NMOTANOA 179 YON LOV INI INO SGOW O1S W Apeaxe IND NMOTANOA 10 YON 10V INI INO 30M 0184 peeure 10 NMO 19 19 109 YON LOV INI INO 3GOW 31S INO UNL SLSVM 9 9 JO Wey suiey LOVLNI 38N3 gt ANO UNL ILSYMN jejeurered e auyep mna HANOL O RSR 0 fex 43 103 eu es E uwop pjou pue ssejg eio n3 u3No Ew eztoseosvez 1ejeure ed e euyep oj
185. of paper size in Custom The unit specified for MPTray menu setting is used if no unit is specified by the driver When the driver specifies a unit the unit is used for display As auser pressed ONLINE key the printer could ignore this error at the just printing job LOAD MEDIA_SIZE MEDIA_TYPE AND PRESS ONLINE SWITCH ERRCODE T RAY MEDIA MISMATCH The media type in the tray and the print data do not match Load paper in tray It takes a while until the status disappears after you have closed the tray and the lever lifted TRAY TrayName MEDIA_SIZE PaperName MEDIA_TYPE MediaTypeName Error 666 MPTray Error 460 MPTray Paper size displays in Custom mode lt width gt x lt length gt lt unit gt ex 210x297MM 8 5x11 0INCH The unit of paper size in Custom The unit specified for MPTray menu setting is used if no unit is specified by the driver When the driver specifies a unit the unit is used for display A user needs to press ONLINE key after changing the paper 43085101TH Rev 1 TOT Display on Operator Panel LOAD MEDIA_SIZE MEDIA_TYPE AND PRESS ONLINE SWITCH ERRCODE TRAY SIZE MISMATCH Oki Data CONFIDENTIAL Table 7 1 1 Operator Alarm 2 9 Attention LED Description The size of paper or media type in the tray does not match the print data Load paper in tray It takes a while until the status disappears after you have closed the tray
186. of the operation in Toner Cartridge TC 1 Install a TC and ID unit in a position where normal operation of the device has confirmed in Confirmation 1 and check operation in the operation panel 2 The display of the operation panel changes H to L or L to H in conjunction with an action of TC white light reflector when operation of TC is normal Response in NG e Confirm an operation state of each ID motor by MOTOR amp CLUTCH TEST in the self diagnosis mode Clean the surface of the white light reflector at the side of TC Dirty from a toner or paper dust Exchange a TC of a different color and ID unit by the set Exchange a TC or ID unit if the set of the different color is OK 43085101TH Rev 1 213 Oki Data CONFIDENTIAL 15 3 Errors caused by machine defects Confirmation Items Confirmation Tasks Action at NG 15 3 1 Loading on ID unit ID Unit Is a heavy load imposed on the ID unit for example because Replace the ID unit To the waste toner belt was ruptured use a new ID unit ona trial basis use FUSE KEEP MODE of the System Maintenance Menu 15 3 2 Operating state of motors ID motor Use the SWITCH SCAN function of the self diagnostic mode to Replace the PU PCB check to see if each ID motor operates normally PRX PCB or the ID Make this checking in the presence and absence of a load motor 7 5 2 16 Fuse Cutout Error Error 150 155 16 1
187. of the transfer belt unit FUSE UNIT For checking the FUSE status of the fuser unit K ID UNIT For checking the FUSE status of the K ID unit Y ID UNIT For checking the FUSE status of the Y ID unit M ID UNIT For checking the FUSE status of the M ID unit C ID UNIT For checking the FUSE status of the C ID unit 5 3 2 11 Setup of self diagnostic function This self diagnosis is practiced to Enable Disable the error detections of the different types of sensors The error detections can be disabled or enabled temporarily for troubleshooting purposes However this function should be exercised with utmost care since it is able to set some items that require specialized knowledge in the field of operation of the engine After the function has been used the set values must always be reset to the defaults 1 Activate the self diagnostic Level 1 mode and press and hold down the MENU key or MENU key until the following message appears SENSOR SETTING 2 Pressing the ENTER key causes the following message to appear Press and hold down the MENU key or MENU until the intended item See the table below is displayed TONER SENSOR ENABLE 3 Pressing the ENTER key allows to select the set value in the lower line of the display section Pressing the MENU key increments the set value Pressing the MENU ke
188. oints Oki Data CONFIDENTIAL This subsection indicates the lubricating points of the printer Conversely it means that any other parts than the specified lubricating points must not be lubricated There is no need to lubricate in the midst of a disassembling job However if lubricating oil has been wiped off supply the specified oil Lubricating work 1 Symbols and names of oils EM 30L MOLYKOTE EM 30L HP 300 MOLYKOTE HP 300 PM Pan Motor Oil 10W 40 or ZOA 10W 30 2 Boundary samples of grease Amount of grease cc W mm Sample 43085101TH Rev 1 91 Oki Data CONFIDENTIAL CD 43070301 Plate Assy Base Gear Z24 50 HP Post EM 30L Class A EM 30L Class A Both sides EM 30L Class A EM 30L Class A Bearing Cross Section EM 30L Class C EM 30L Class C Stopper HP Post EM 30L Class A EM 30L Class A Holder Planet Bearing EM 30L Class A Shaft Hopping Stopper Z45 48 HP Side faces of shaft groove section EM 30L Class C Gear washers EM 30L Class C Tooth flanks and end faces EM 30L Class C Latch claws Hatched parts EM 30L Class C EM 30L Class C 43085101TH Rev 1 92 2 42049701 Guide Assy Cassette L Oki Data CONFIDENTIAL Apply a normal amount of Molycoat EM 30L to the hatched portions Guide Casette L ES EM 30L Class C
189. operator panel PCB PRP PCB Check for any incomplete connection or skew insertion Redo the insertion of the cord properly FFC interconnecting the PU PCB PRX PCB and the operator panel PCB PRP PCB Check for wire breakage with a circuit tester Also check visually for peel off of the covering Replace the FFC with a normal one FFC interconnecting the PU PCB PRX PCB and the CU PCB Check to see if the 12pin FFC is properly plugged into the CUIF connector of the PU PCB PRP PCB Check similarly the CU PCB side also Replace the low voltage power supply 1 1 3 Confirm the power systems AC power supplied to the printer Check the supply voltage of the AC power Supply AC power Voltage setting of low voltage power supply unit 100V system 230V system Measure the supplied AC voltage Check the power supply settings of the printer in use Check the short circuit plug designed for switching of low voltage power setting Short circuit plug provided not provided 100V system 230V system Set the low voltage power setting to the proper values 5V power supplied to the PU PCB PRX PCB Check the 5V power at pin 7 of the POWER connector of the PU PCB PRX PCB Replace the low voltage power supply 5V power supplied to the operator panel PCB PRP PCB Check the 5V power at pin 4 of the CN connector of the operator panel PCB PRP PCB Replace the F5 or PRX PCB
190. or connector of the PU PCB PRX PCB the cord properly panel PCB PRP PCB Check to see if the 7 pin FFC is properly plugged into the CN connector of the operator panel PCB PRP PCB Check for any incomplete connection or skew insertion FFC interconnecting the PU Check for wire breakage with a circuit tester Also check Replace the FFC with a PCB PRX PCB and the visually for peel off of the covering normal one operator panel PCB PRP PCB 1 2 4 Check of LSI operation I F signal from PU PCB PRX Check to see if there is signal output through the OPE Replace the operator PCB to operator panel PCB connector of the PU PCB PRX PCB panel PCB PRP PCB PRP PCB Pin 1 CLK Pin 4 Transmitting data Transmission of PU PCB Pin 6 CLR The signal is permanently output if the PCB is normal I F signal from operator panel Check to see if there is signal output through the OPE Replace the operator PCB PRP PCB to PU PCB connector of the PU PCB PRX PCB panel PCB PRP PCB PRX PCB Pin 3 Receiving data Reception of PU PCB The signal is permanently output if the PCB is normal 43085101TH Rev 1 180 1 3 PLEASE WAIT The display changes to COMMUNICATION ERROR if you leave them as they are Confirmation Items Confirmation Tasks 1 3 1 Check of installed state of PCB Oki Data CONFIDENTIAL Action at NG Connected state between PU PCB and CU PCB Check the engagemen
191. ownloaded LED head data matches the serial number of the actual LED head 1 Activate the self diagnostic mode and press and hold down the MENU key or MENU key until LED HEAD DATA appears in the upper line of the display section and then press the ENTER key The MENU key increments a test item and the MENU key decrements a test item 2 Pressing the MENU key or MENU key causes the serial numbers of the K Y M C LED head data to be displayed sequentially 3 Press the BACK key to terminate the test Status of Item 1 restored K KK kk KKKK XXXXXXXXXXXXX kk kk kk kk kx x Rev No XXXXXXXXXXXXX Serial No 43085101TH Rev 1 136 5 3 2 13 Details of panel indications Display LCD English L means no display in upper line INITIALIZING Attention LED Oki Data CONFIDENTIAL Description It displays while not having determined the system display language immediately after turning on a power supply If a display language is determined it will change to the display of Priority 2 INITIALIZING The controller side is initializing MENU RESETTING Indicates that EEPROM of the controller side is being reset The condition that EEPROM is reset includes the followings Changes of CU ROM when disagreement of CU F W version is detected Changes of destination channel Compulsive initialization of EEPROM System maintenance menu
192. perating state of moto rs motor driver Feed motor belt motor ID Feed motor driver ID up motor driver and belt motor Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the feed motor belt motor and ID motor operate normally Make this checking in the presence and absence of a load Unplug the HOP connector of the PU PCB PRX PCB and confirm the following on the connector side Several Mohms between pin 1 and FG Several Mohms between pin 2 and FG Several Mohms between pin 3 and FG Several Mohms between pin 4 and FG Unplug the BELTIDUP connector of the PU PCB PRX PCB and confirm the following on the connector side Several Mohms between pin 1 and FG Several Mohms between pin 2 and FG Several Mohms between pin 3 and FG Several Mohms between pin 4 and FG Several Mohms between pin 5 and FG Several Mohms between pin 6 and FG Several Mohms between pin 7 and FG Several Mohms between pin 8 and FG Replace the PU PCB PRX PCB if the feed motor belt motor ID up motor or ID motor is faulty Replace the feed motor belt motor or ID motor Replace the ID unit or belt unit To use a new consumable on atrial basis use FUSE KEEP MODE of the System Maintenance Menu Replace the PU PCB PRX PCB if the feed motor belt motor ID up motor or ID motor is faulty 43085101TH Rev 1 197 Confirmation Items 5 2 4 Check of connections Confirma
193. phic processing mechanism 1 Electrophotographic process The electrophotographic process is explained briefly below 1 Charging A voltage is applied to the CH roller to electrically charge the surface of the OPC drum 2 Exposure The LED head radiates light onto the charged OPC drum in accordance with the image signal The electric charge of the radiated part of the OPC drum surface attenuates depending on the intensity of the light thus forming an electrostatic latent image on the OPC drum surface 3 Development Charged toner adheres to the electrostatic latent image of the OPC drum by electrostatic power and forms a visible image on the OPC drum surface 4 Transfer Paper is placed over the OPC drum surface and an electric charge is applied to it from the back side by the transfer roller so that the toner image is transferred to the paper 5 Drum cleaning The drum cleaning blade removes toner remaining on the OPC drum after the transfer 6 Removal of Electricity 7 Belt cleaning The belt cleaning blade removes toner remaining on the belt 8 Fuser Heat and pressure are applied to the toner image on the paper to promote its fusion 1 Charging A voltage is applied to the charging roller which is placed in contact with the OPC drum surface to charge the OPC drum surface Charging roller OPC drum 43085101TH Rev 1 20 Oki Data CONFIDENTIAL 2 Exposure The light emitted from the LED head
194. play reappear Power OFF ON Replace SP1 TBH PCB Service call 031 Error CU Optional RAM Check Error Is RAM DIMM set properly Is error recovered by replacing RAM DIMM Reset RAM DIMM Replace RAM DIMM Replace SP1 TBH PCB Service call 036 Error C6100 RAM Spec Error Unsupported DIMM specification of the CU RAM Is a genuine RAM DIMM in use Is the RAM DIMM installed properly Is the fault recovered when the RAM DIMM is replaced Use genuine RAM DIMM Reset RAM DIMM Replace RAM DIMM Replace TBH PCB Service call 040 Error CU EEPROM Error Does error display reappear Power OFF ON Replace TBH PCB Service call 041 Error CU Flash Error Flash ROM Error on the CU board Does error display reappear Power OFF ON Replace SP1 TBH PCB 43085101TH Rev 1 170 Message Service call 042 Error 043 Error 045 Error Table 7 1 2 Service Call Error 2 7 Flash File System Error Error Description Access to the Flash ROM directly mounted on the CU PCB failed Oki Data CONFIDENTIAL Solution Flash File System Error Access to the Flash ROM directly mounted on the CU PCB failed Conduct forced initialization of the Flash Notice that NIC F W will also be erased It needs to be written with the Maintenance Utility after the initialization Execute FLASH FORMAT of MAINTENANCE MENU of the System Maintenance Menu When FLASH FORMA
195. power is turned on 43085101TH Rev 1 109 Oki Data CONFIDENTIAL C58000 C5500 1 Open the top cover 2 Detach the right side cover See Subsection 4 2 2 3 Remove eight screws silver and detach plate shield Assy GDI by releasing claws A Tool No 1 4 Remove screw silver 3 and disconnect head cable o Tool No 1 b Remove seven screws silver 5 disconnect all the cables and disassemble control PCB SP1 PCB Tool No 1 Figure 4 2 6 2 Controller PCB C5800 43085101TH Rev 1 72 5 2 Maintenance utility The maintenance utility is used to perform the adjustments of Table 5 2 Details of the maintenance utility are described below 1 Maintenance Utility Operation Manual 42678801FU01 Rev5 or later Japanese 42678801FU02 Rev5 or later English 2 The maintenance utility programs are indicated below The programs can be downloaded from the FTP server for manuals Window Person in charge of manuals can be accessed Oki Data CONFIDENTIAL Applicable Operating System Part Number Win9xMe Japanese English version MuWin_Win9x zip 42678801FWO1 Rev 5 or later WinNT 2000 XP Japanese English version MuWin_WinNT zip 42678801FW02 Rev 5 or later 43085101TH Rev 1 111 PU PRN Board Replacement Table 5 2 Maintenance Utility Adjustment Items 1 3 Adjustment Copying of the EEPROM of PU PCB Adjustm
196. pper compensation Duplex print inlet sensor Duplex print cover open sensor Duplex print bottom sensor Duplex print rear sensor Fuser unit Lower Belt thermistor thermistor 1st tray sensor ID Up Down sensor Color registration sensor L Color registration sensor R Density sensor Figure 5 1 Switch Sensor Positions Write sensor Inlet sensor 1 Temperature amp humidity sensor Tray 1 paper end sensor Tray 2 inlet sensor Tray 2 paper end sensor Duplex print front sensor 43085101TH Rev 1 121 Oki Data CONFIDENTIAL juesaud 1edeq E sus uedo Jano9 dng Ino sedeg H zu sug peig dnq OM AS dnd juasaid Jedeg juasald Jadeg 7 juasaid Jadeg 7 p mont Ino edeg H sus u014 dnq no sadeg H sus Jeay dnq tno Jade H sus u dnq 1NJ VH NI dna jueseJd jedeg 1 ino jedeq H uesqe eyesseo 7 juesald jedeq uesaJd aj8sse H Ino jedeg H jueseid Jadeg 7 ino Jade d H 1 HO109 dis NMOd d Al JejsiuJeu eg i 1739 SUS QWAAlISuaq Ka sus yAlsuaq sus einyedwe MES N3d dW3L WAH dwe awe JeJsIUUJOU Gs Ee Jg 18 UBQ 18M07 e siuay 1eyueg saddp j Y3LSINS3HL LH sug Jybig Juaubiy sug yo7uawbv OW dHO ur193u jeddnueno AY NT dn oo papay pajayoy KEIER peyooig H Sus 9 18U0 Deag E peyooig H SUS Ann peyooig H NES SNAS H3NOL ju
197. print engine controller PCB Tool No 1 A e SE DCID Print engine controller PCB SSNS B PE FSNS HOP HSOL BELIDUP HVOLT rt POWFAN EJES 5 RELAY al RK OPTION POWER Figure 4 2 7 1 Print Engine Controller PCB 43085101TH Rev 1 73 Oki Data CONFIDENTIAL Toner sensor Control panel ID motor Controller PCB Fuser motor RFID PE cable SSNS cable Paper feed motor Low voltage fan Option DUP amp 2nd Junction PCB High voltage power supply Belt amp IPUD motor Low voltage power cable Paper feed solenoid Option 2ND cable Figure 4 2 7 2 Cable route diagram of print engine controller PCB BELTIDUP OPTION
198. pup To use anew consumable on a trial basis use FUSE KEEP MODE of the System Maintenance Menu Installed state of Visually check to see if the consumables are installed in the Replace or modify the consumables prescribed positions where their gears are engaged necessary mechanical part Check of laying of cords Laying of peripheral cords Check to see if the peripheral cords of the FAN are laid so Correct the laying of around each cooling FAN poorly that the FAN blades are touching the cords cords If the cords are laid improperly cluck cluck will be heard Check of installed state of mechanical parts Check the installed state of Remove the PCBs and check visually the installed state of the Ifthe sill plates are not the sill plates under the CU sill plates hooked in the and PU PCBs prescribed positions correct their installation 43085101TH Rev 1 183 Oki Data CONFIDENTIAL 2 3 Abnormal odor Confirmation Items Confirmation Tasks Action at NG 2 3 1 Location of source of foul smell Fuser unit Take out the fuser unit and check for the smell Conduct 2 3 2 Low voltage power supply Take out the lower voltage power supply unit and check for the Replace the low unit smell voltage power supply unit Check of state of Fuser unit Life count of fuser unit Check the life count of the fuser unit in the self diagnostic mode If the unit is like new
199. r Unplug the HOP connector of the PU PCB PRX PCB and confirm the following on the connector side Several Mohms between pin 1 and FG Several Mohms between pin 2 and FG Several Mohms between pin 3 and FG Several Mohms between pin 4 and FG Replace the PU PCB PRX PCB 3 2 4 Check of connections Feed motor drive cord Check the connected state of the cord Check for incomplete connection or skew insertion and check the cord visually to see if it has any assembling problem Redo the connection properly Replace the cord with a normal one Feed motor drive cord Check to make sure that the cord is not caught under any assembled part of the printer Unplug the HOP connector of the PU PCB PRX PCB and confirm the following on the cord side Short circuiting between pin 1 and FG Short circuiting between pin 2 and FG Short circuiting between pin 3 and FG Short circuiting between pin 4 and FG Replace the cord and correct the assembling to make it normal Feed motor Confirm 3 5 o of resistance is seen between 5pin 6pin and 7pin 8pin each at the cord side after pulling out HOPKID connector of the PU board PRN PCB Replace the feed motor Check of operating state of solenoid Feed solenoid Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the feed solenoid operates normally Make this checking with the right side plate detached so that the solenoi
200. r Carrier transfer belt motor Figure 2 5 43085101TH Rev 1 27 Oki Data CONFIDENTIAL 4 Up down motions of ID units 1 The up down motions of the ID units take place driven by the lift up motor 2 Figure 2 6 shows the motions of the different ID units when the printer is operated for color print As the lift up motor rotates Clockwise turn the lift up link slides to the left causing the ID units to come down as can be seen in Figure 2 6 Namely the printer is readied for color print 3 Figure 2 7 shows the motions of the different ID units when the printer is operated for monochrome print As the lift up motor rotates Counterclockwise turn the lift up link slides to the right causing the ID units to go up except for the K ID unit as can be seen in Figure 2 7 Namely the printer is readied for monochrome print ID Unit Operations During Color Printing C ID Unit M ID Unit Y ID Unit K ID Unit C ID Unit down M ID Unit down Y ID Unit down K ID Unit down C ID Motor CCW Figure 2 6 ID Unit Operations During Monochrome Printing C ID Unit M ID Unit Y ID Unit ae C ID Unit lift up K ID Unit M ID Unit lift up Y ID Unit lift up K ID Unit down CW Figure 2 7 43085101TH Rev 1 28 Oki Data CONFIDENTIAL b Fuser unit and paper output 1 Asillustrated in Figure 2 8 the fuser unit and delivery roller are driven
201. r register roller L and transport roller When the paper is fed from the MPT it is carried by the MPT paper feed roller and register roller U Then an unfixed toner image is created on the paper transported onto the belt sequentially through the electrophotographic process of KYMC Thereafter the image is fixed under heat and pressure as the paper goes through the fuser unit After the image has been fixed the paper is unloaded to the stacker either face up or face down stacker according to the outputting method selected by opening or closing the face up stacker While the above refers to the one sided print operation of the printer its operation in two sided print will be explained below When two sided print is conducted the paper that has passed through the fuser unit following first one sided print is sucked into the Duplex unit by the separator DUP After entering the paper reversal transport path the paper is carried from there to the inside of the Duplex unit by the inverting operation of the reversal roller Then after passed through the Duplex unit by the transport roller that is located on the transport path inside the Duplex unit the paper is fed along the paper feed route of the Duplex unit to eventually merge the same route that comes from the tray From here on the same operation as that of one sided print of paper fed from the tray takes place Heat roller MPT paper feed roller AO Halogen lamp S Bis C v Backup Toll
202. r with a normal FFC 17 122 Environmental condition Heavy variation of environmental condition Check to see if the environmental condition has changed from a low temperature condition to a high temperature condition in a short time For example the printer was moved from storage in a cold region to an office environment Switch on the printer again after acclimatizing it to the new environmental temperature for one hour or so Before turning on the power touch the sheet metal of the controller panel on the back and internal sheet metals in order to see how the casing of the printer is warming up Turn on the power again when much difference from the room temperature is no longer perceived 43085101TH Rev 1 2157 Oki Data CONFIDENTIAL 7 5 3 Image Problem Troubleshooting 1 Color is totally pale Fig 7 2 A ooococnnncccinnnccnnnnccnnnnccnonancnonnnnnnnnncnno no ncnnn nn nn nnncanncannns 217 ENCIMA Pal AA ii 217 2 Background is dirty Eio 3 218 2 1 Background is dirty partly coooonnocccn nnicicinnnncocccnnnnanarcnnnonnnrn cnn cnnnnnncnnrnnnnnnn 218 2 2 Background is dirty totally 218 9 Blank Print Fig 7 2 O ui ee eese Tee iit 219 3 1 Blank on the whole page 219 4 Vertical lines are printed nennen nnn 220 4 1 Thin vertical lines with color See Fig 7 2 D 0ooonococinncccinocccnnncconancccnanrccnannos 220 4 2 Thin vertical lines withou
203. r MOtOt eire RECIBE EIU 79 4 2 13 Guide Eject Assy Color Register Assy Board PRY sses 80 4 2 14 Fan Fuser Belt Motor High Voltage Power Supply Board Cover Open Switch keen 82 ASP AD MEI EE 83 4 2 16 Feeder Unit Board RSF MPT Hopping Roller Frame Assy Separator Cover Front 84 4 2 17 Board PRZ Lift Up Motor Solenoid Paper End Sensor ssesseeeseeeseeeeeereeenen 85 4 2 18 Feed Holler ioter nocte eter Poe eee Le ei dne Leer 87 4 2 19 Shaft Eject Assy FU Shaft Eject Assy FD Eject Sensor 88 4 2 20 F ser Unit rnit ec terae ined eter de ree eee Eugen 89 40 21 BOU mirus UR etus 90 4 3 Teil leg een EN 5 MAINTENANCE MENUS 2 2 3c geessieeeseereeekieeege See EENS 108 5 1 System maintenance menu For maintenance personnel sssessesss 108 52 Maintenance Utility sica 111 5 3 Functions of user s maintenance menu ccoccccccnocccononcnnonncononnnnnannnonnnnnanann cnn nan nn none rca nannninns 115 5 3 1 Maintenance menu For end users ccooooocccccnnocccccccononccnnnnnnnnnnnnonnnnnnnnnnnnnncnnnnnns 115 5 3 2 Self diagnostic mode ener 116 5 3 2 1 Operator panel epe tette ePi eges 116 5 3 2 2 Normal self diagnostic mode Level 1 116 5 3 2 2 1 Activation method for self diagnostic mode Level 1 120 5 3 2 2 2 Deactivation of self diagnostic mode 120 bi3 2 3 SWICH SCAM Test ose e erento SE AEAEE 120
204. r by pressing the OPEN button Front cover OPEN button Handle 2 Push up the handle located in the center of the front cover and pull the front cover forward Front cover Note The way the front cover is opened is different from that of the multi purpose tray See figure below 43085101TH Rev 1 55 Oki Data CONFIDENTIAL Detaching the side cover 1 Loosen the screw 1 2 Remove the side cover To remove the side cover slide it while holding up its upper part D Top cover 3 Front cover Side cover Front cover Multi purpose tray Installing the built in type hard disk 1 Insert part a of the built in type hard disk into hole b of the printer main body and align the positions of the screw holes 2 Install the two screws 3 Push in the connector until it snags in there with a click Connector N Hard disk 43085101TH Rev 1 56 Oki Data CONFIDENTIAL Attaching the side cover 1 Mount the side cover 2 Fasten it with the screw 1 3 Close the top cover and front cover Front cover Side cover Connecting the power cord and printer cable to the printer and turning on the power Executing the Menu Map print and ensuring that the built in type hard disk has been installed properly 1 Execute the Menu Map print Conduct the Menu Map print by referring to 3 6 Menu Map print 2 Ensure that the capacity of the built in type har
205. r rotates Clockwise turn transporting the paper until the IN2 sensor comes ON As the register motor rotates clockwise the MPT paper feed roller is driven 2 Aftercausingthe IN2 sensorto come ON the paperis further carried over a certain distance to finally hit register roller U This corrects skew of the paper 3 As shown in Figure 2 4 the register motor rotates Counterclockwise turn to let register roller U transport the paper As the register motor rotates counterclockwise register roller U is driven IN2 Sensor IN2 Sensor Registration Roller U MPT Hopping Roller Registration Roller U Stop Drive ae WR Sensor MANR Paper WR Sensof Hopping Gear Assy e S Hopping Gear Assy A Solenoid Lever Solenoid OFF Solenoid Lever Solenoid OFF E Registration Motor hen O77 Registration Motor CW CCW Figure 2 3 Figure 2 4 43085101TH Rev 1 26 Oki Data CONFIDENTIAL 3 Transport belt 1 As the transport belt motor rotates in the direction of the arrow the transport belt is driven The belt unit consists of one transport roller placed immediately underneath each color drum with a transport belt inserted in between them As the specified voltage is applied the transport belt and the transport rollers send the paper located on the transport belt to the fuser unit while transferring to it the toner image present on each color drum Drum Carrier belt Carrier transfer rolle
206. rated one from the other Printer software CD ROM LED lens cleaner Power cord Warranty Card and User Registration Card User s Manual Setup User s Manual CD ROM Quick Guide Dedicated bag for Quick Guide Note No printer cable is supplied with the printer 43085101TH Rev 1 39 Oki Data CONFIDENTIAL 3 5 Assembling method 3 5 1 Assembly of printer main body Removing the protective materials 1 Peel off the protective tapes 5 and the slip of paper from the front part of the printer and also peel off the protective tapes 2 from the back of the printer Slip of paper Protective Tape 2 Draw out the paper cassette 3 Pull out the retainer forward 4 Open the top cover by pressing the OPEN button Paper cassette 5 Detach the stopper release Orange while pressing down the lever Blue of the fuser unit in the direction of arrow 1 Note Instruct the user of the printer to be sure to keep the stopper release which is used for transporting the printer at hand Lever Blue of fuser unit 43085101TH Rev 1 40 Oki Data CONFIDENTIAL Installing the image drum cartridges 1 Take out the image drum cartridges 4 gently along with the toner cartridges attached Note The image drum Green tubular section is extremely vulnerable Exert good caution in handling it Do not expose the image drum cartridges to direct sun or intense light 1500 lux or more
207. ration motor Tray 1 hopping motor only is driven Tray 1 hopping motor To be driven with Cassette 1 removed Hopping solenoid driven simultaneously Front motor Tray 1 hopping motor rotates in reverse Color registration Registration shutter Fuser unit motor rotates in reverse Duplex print solenoid EXIT Duplex print motor Duplex print clutch Tray 2 motor To be driven with Cassette 2 removed Tray 2 clutch ID UP DOWN In closed state of TOP FRONT cover LV FAN TEST FUSER FAN TEST 43085101TH Rev 1 124 Oki Data CONFIDENTIAL 5 3 2 5 Test print This self diagnosis is practiced to print test patterns built in PU Other test patterns are stored in the controller This print cannot be used to check the print quality To diagnose abnormal images follow Section 7 1 Activate the self diagnostic mode Level 1 press and hold down the MENU or MENU key until TEST PRINT appears in the upper line of the display section and then press the ENTER key The MENU key increments a test item and the MENU key decrements a test item 2 The lower line of the display section shows the set items that are applicable to the test print only Press and hold down the MENU or MENU key until the corresponding item appears and press the ENTER key The MENU key increments a test item while the MENU key decrements a test item If the set va
208. ricity 8 Printed circuit boards should not be placed directly on an equipment or floor 43085101TH Rev 1 64 Maintenance Tools Oki Data CONFIDENTIAL Table 4 1 1 indicates the tools necessary to replace printed circuit boards and component units Table 4 1 1 Maintenance Tools Service Tools No 2 200 Philips screwdriver Magnetized Place of use 3 5 mm screws Remarks No 3 100 screwdriver No 5 200 screwdriver Digital multimeter Handy cleaner LED Head cleaner P N 4PB4083 2248P00 1 Cleans LED head E ring pliers Table 4 1 2 indicates the tools necessary for using maintenance utilities Table 4 1 2 Maintenance Tools Service Tools Laptop computer Must have maintenanc utilities installed USB cable Place of use Remarks 43085101TH Rev 1 65 Oki Data CONFIDENTIAL 4 2 Part replacement methods This subsection explains the replacement methods for the parts and assemblies illustrated in the disassembly system diagram below 4 2 1 Left side cover 1 Open the top cover 2 Open the feeder unit 3 Remove screw silver 1 and detach left side cover 2 Tool No 1 Top cover Feeder unit Figure 4 2 1 Left side cover 43085101TH Rev 1 66 Oki Data CONFIDENTIAL 4 2 2 Right side cover 1 Open the top cover 2 Open the feeder unit 3 Loosen screw
209. roubleshooting eene nennen 225 1 6 c CHECK OTUS ES isis isst Reate ed md 226 8 CONNECTION DIAGRAMS ereeeeeeeeeeeeeeee nennen nn ner nnnnnnn nnn nnn nnn 227 8 1 Check of resistance values nennen nenne nene nnn nennen 227 8 2 Component layout ssssssssssssssssesee eene nnne nnns nn nntr retenir ret rnrs nnns nennen nnns 231 43085101TH Rev 1 7 Oki Data CONFIDENTIAL CONFIGURATION 1 System configuration 1 1 C6100 1 1 represents the system configuration of the printer Figure 1 D Josues 11X3 Josues usuag MS OV Jojsiuueui SWEN JOISILAYL MOTEAN jno esn 1esn 4 god eDeyo dA0 1A0 APENAS 804 uonounr eubis 10 S1W13U ysuep YUP 10 09 n9 SN Nv oDeyoA M07 M07 sieyjo 10JJUO9 1ejeeu Nv4 bemol El Jr gt jno esn MUN 199 y Josues 1u8uJuOJIAU3 Od eDeyo uBiH uedo 18 00 01 U09 ue 3 eBeyo uBiH Josuas usado J9 02 WOud33 yun 199 Nd9 Q3HONWHuV i nd 9sn A 49UO0 D PSUO N UO A judo y Od 10sues Jeuo pun yeg e piouajos peg eck NI LNI Od Josuas Juol4 EOdAVHL Pug ddd xau dana 4 1 pueuiuloo god Jeued Joyelado ONAST 4 1 NOOG
210. s 8 points EM 30L Class A MOLYKOTE must not stick to the surfaces of Cover Sensor C Regist Cover Sensor C Regist 43085101TH Rev 1 105 Oki Data CONFIDENTIAL 43081301 Roller Assy Idle FD Grease applying method Before assembling 2 to apply MOLYKOTE EM 30L in a very small quantity Class S to the sliding parts hatched parts between 1 and 2 ES LJ Range in which grease must not stick 43085101TH Rev 1 106 47 43301601 Roller Assy BIAS FU C Grease applying method AR baad Range in which grease must not stick Oki Data CONFIDENTIAL Before assembling 3 to 2 apply MOLYKOTE EM 30L in a very small quantity Class S to the sliding parts hatched parts of 2 43085101TH Rev 1 107 Oki Data CONFIDENTIAL 5 MAINTENANCE MENUS The adjustment of this printer can be implemented using the maintenance utility and also by key input through the operator panel This printer provides maintenance menus apart from the normal menus Select the menu that best suits the purpose of your intended adjustment 5 1 System maintenance menu For maintenance personnel This menu is activated when the power is turned with the MENU and MENU keys held down The menu indications are given in English only irrespective of the destination of the printer Note Since this menu is likely to be changed depending on the destination or for other r
211. s array If a vertical white band or white stripe partial print light print is observed in the print face clean the LED lens array Note To clean the LED lens array be sure to use the LED head cleaner The LED head cleaner is supplied in the same package of the toner cartridge White band white stripe Void or light printing 43085101TH Rev 1 155 Oki Data CONFIDENTIAL CLEANING THE LED HEAD Execute this cleaning if an output shows a light fuzzy print or white stripes or characters are blurred 1 Turn OFF the power of the printer 2 Open the top cover by pressing the OPEN button Caution Personal injuries may occur A The fuser unit is extremely hot Do not touch it OPEN button 3 Wipe lightly the four lens surfaces of the LED head with the LED lens cleaner or a soft tissue paper Do not use methyl alcohol paint thinner or any other solvent since they damage the Note LED head Memo The LED head cleaner is supplied in the same package of the replacement toner cartridge LED head 4 Close the top cover 156 43085101TH Rev 1 Oki Data CONFIDENTIAL 6 4 Cleaning of pickup rollers If vertical stripes are observed in the print face clean the pickup rollers Note For cleaning use a soft piece of cloth to avoid scratching the roller surface CLEANING THE FEED ROLLERS AND PAD Execute this cleaning if 391 Paper Jam is
212. s of ID belt and Fuser counters ID counter One count represents the value that results from dividing the amount of rotation of the drum by three when three A4 size sheets are printed continuously Belt counter One count represents the value that results from dividing the amount of rotation of the belt by three when three A4 size sheets are printed continuously Fuser counter One count is registered when paper is shorter than the length of Legal 13 inch paper When paper is longer than that the count number is determined by the number of times the Legal 13 inch paper length is exceeded Decimal fractions rounded up 43085101TH Rev 1 34 Oki Data CONFIDENTIAL 3 INSTALLATION 3 1 Cautions and do s and don ts Do not install the printer at high temperature or near fire Do not install the printer in a location where chemical reaction can take place laboratory etc Do not install the printer in the proximities of inflammable solvents such as alcohol paint thinner etc Do not install the printer within reach of small children Do not install the printer in an unstable location e g on a rickety bench or grade Do not install the printer in a location laden with moisture or heavy dust or in direct sun Do not install the printer in an environment with sea wind or corrosive gas Do not install the printer in a location with heavy vibration In the event that the printer is inadvertently dropped or its cover
213. serial number recorded on the CU and rewrite of the output mode and device serial numbers Subsect 2 4 1 1 4 3 Invalid operation Set information of PCB items Verification of the serial No information and Factory Shipping mode Subsect 2 4 1 1 7 Invalid operation USB software update Update of USB software Section 2 4 2 2 1 Invalid operation NIC software update Update of NIC software Section 2 4 2 2 2 Invalid operation NIC Web Page update Update of NIC Web Page Section 2 4 2 2 3 Invalid operation Mac address setup Setup of Mac address Section 2 4 2 2 4 Invalid operation Consumable part counter maintenance function Copying of consumable part counters Drum counter Y M C K Fuser counter Belt counter Toner counter Y M C K Adjustment purpose When half used consumable parts are diverted to another printer the value of each consumable part is copied Section 2 4 2 2 4 Invalid operation 43085101TH Rev 1 112 Setup of sensitivity correction value of color density sensor Prohibited to use Table 5 2 Maintenance Utility Adjustment Items 2 3 Adjustment Setup of the sensitivity correction value of color density sensor Section No of the Maintenance Utility Operation Prohibited to use Oki Data CONFIDENTIAL Operation on Operator Panel Section No corresponds to the Maintenance manual
214. st result OK or error name appears in the upper line of the display section and RESULT in the lower line OK BLT REFLECT RSLT Pressing the MENU key increments the test result sequentially in the display Pressing the MENU key decrements the test result sequentially in the display Pressing the BACK key restores the status of Item 3 3 Pressing the CANCEL key while the test is under way aborts the test READY light comes on and restores the status of Item 3 43085101TH Rev 1 130 Oki Data CONFIDENTIAL lt lt BLT REFLECT RSLT is executed gt gt The same as the key operation of Item in the execution of BLT REFLECT TEST 4 Repeat Items 2 and 3 as needed 5 Press the BACK key to terminate the test Status of Item 1 restored Color registration adjustment test items Display Function REG ADJ EXECUTE Execution of Color registration adjustment REG ADJ RESULT Viewing of the Color registration adjustment result BLT REFLECT TEST Execution of the judgment of good or bad Color registration adjustment belt reflectivity BLT REFLECT RSLT Viewing of the result of judgment of good or bad Color registration adjustmentbelt reflectivity 5 3 2 7 Print density adjustment test This self diagnosis is practiced to conduct testing on the Print density adjustment function of the printer and to view the execution result This testis executed also to judge whether the Pri
215. t be downloaded first replace it with a new PCB and then work by the following procedure using the maintenance utility 1 Setup of PU Serial Number Subsection 2 4 1 2 Setup of PU PCB of the Maintenance Utility Operation Manual The printer has a SAP Serial Number applied The 12 digit SAP Serial Number is marked in the top line of the serial number label and is made up of two digits for production base two digits for manufacturing year and month six digits for serial No Sequence No and two digits for Revision The PU Serial Number is a 10 digit number excluding the two digits for Revision from the 12 digit SAP Serial Number The number should be set on the Subsection 2 4 1 1 2 1 PU Serial Number setup screen in Subsection 2 4 1 1 2 PU PCB setup function of the maintenance utility Set in the 2 4 1 1 2 PU serial number setting screen of 2 4 1 1 2 1 PU board setting of the maintenance utility 43085101TH Rev 1 149 Oki Data CONFIDENTIAL To specify a PU Serial Number enter a 11 digit number prefixed with 0 single byte zero Notice that when the PU Serial Number is read it is a 10 digit number On the PU Serial Number setup screen enter the 11 digit number resulting from prefixing a single byte zero to the 10 digit number which is obtained by excluding the two digits for Revision shown in the image diagram below from the serial number on the PU Serial Number setup screen
216. t between the CUIF connector of the PU PCB and the FFC connector of the CU PCB Engagement between PU and CU PCBs Connect the FFC properly Check to see if the option RAM DIMM HDD is used in the CU PCB Does the PCB operate after the RAM DIMM or HDD is removed Check for a skew insertion or incomplete insertion Is the RAM DIMM HDD a genuine part Correct the inserted state of the DIMM Replace the optional item if necessary Execution of upgrading of PU firmware version Upgrading of PU firmware version This indication will be produced following upgrading of the PU firmware version Verify the PU version by conducting Menu Print or using the maintenance function 1 4 An error message related to the operation panel is displayed Confirmation Items Confirmation Tasks 1 4 1 Error messages If the error recurs even after the power is turned on again conduct the checking of 1 3 1 and 1 3 2 Action at NG Error messages Check the details in the Error Message Table Follow the instructions 43085101TH Rev 1 181 Oki Data CONFIDENTIAL 1 5 RAM CHECK or INITIALIZING are displayed Confirmation Items Confirmation Tasks Action at NG 1 5 1 Indications on the operator panel freeze Operator panel indications The indication of RAM CHECK or INITIALIZING remains on Replace the ROM permanently DIMM of the CU PCB or the CU PCB
217. t color See Fig 7 2 F seseseeessss 220 5 Cyclic Print Trouble Refer to Fig 7 2 E ooooccconooccccccnoooncnncononnnoncconannnnccnnnnnnnnconnnnss 221 5 1 Vertical cyclic print trouble oooonnccncoccccccnnccccccncnonnnnonnnncncnnnncncnnnnnnnnnnnnnnccnnnann 221 6 Color driftis te ET 222 6 1 IN ADJUSTING COLOR REGISTRATION is shown only a short time 222 6 2 Although REG ADJUST TEST of the engine maintenance function is OK 222 A Sold Black Op coruna laa 223 7 1 Solid black on a full page oooonoccccnoccccnocccconaccconnncnnnnanononona nana nn crac criar cn nannncannns 223 Note Read a content of EEPROM chip on the old board and copy it to a new board when exchanging a PU board PRX PCB A Light or faded image B Dirty Background C Blank on whole page WDD WDD Vd WWM D Vertical black belt or line E Defective image of F Vertical white belt or line regular interval Figure 7 2 43085101TH Rev 1 216 7 5 3 1 1 1 Color is pale Confirmation Items 1 1 1 Toner Color is totally pale Fig 7 2 A Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Remaining quantity of toner Check to see if ORDER TONER or REPLACE TONER appears on the operator panel Replace the toner cartridge with a new one Tape at the opening of toner cartridge Check to see if the tape placed at th
218. ted Error Description Does error reoccur Oki Data CONFIDENTIAL Solution Turn power ON again Replace fuser unit note Service call 172 Error 173 Error Abnormal tempera ture detected by fuser thermistor high temp or low temp Does error reoccur Turn power ON again Replace fuser unit Service call 174 Error Short circuit in back up roller thermistor detected at high temperature Does error reoccur Turn power ON again Replace fuser unit Service call 175 Error Open of back up roller thermistor detected at low temperature Does error reoccur Turn power ON again Replace fuser unit note Service call 176 Error 177 Error Abnormal high temperature of back up roller thermistor detected Does error reoccur Turn power ON again Replace fuser unit Service call 181 Error 182 Error Option unit I F error 181 Duplex Unit 182 Option Tray Does error reoccur Turn power ON again After checking connection parts of connector replace option unit Power off on 190 Error System Memory Overflow Does error reoccur Turn power ON again Add option RAM DIMM Service call 200 Error 202 Error PU Firmware download Error Error occurered while writing over the PU firmware Turn the printer OFF ON and retry to download the PU firmware again Usually the procedure PU firmware download which isn
219. ter REPLACE TONER is indicated If the starter toners are replaced before the above message appears the correct toner remaining level will not be able to be indicated 43085101TH Rev 1 42 Oki Data CONFIDENTIAL Loading paper in the paper cassette 1 Pull out the paper cassette Note Do not peel off the rubber attached to the plate 2 Set the paper stopper securely according to the paper size 4 Load the paper with the print face down Note Place the paper aligned to the forward end of the paper cassette Load the paper by avoiding to exceed the V mark of the paper guide 300 sheets of 70kg ream weight paper 5 Fasten the paper with the paper guides 6 Put the paper cassette back into the printer M S Indication of remaining pum amount of paper See 43085101TH Rev 1 43 Oki Data CONFIDENTIAL Loading paper in the multi purpose tray 1 Open the multi purpose tray and also the paper supporter Multi purpose tray 2 Set the manual feed guide to the paper size 3 Line up the vertical and lateral edges of the paper Paper supporter Manual feed guide 4 Insert the paper print face up along the manual feed guide straight as far as it will go Set button 43085101TH Rev 1 44 Oki Data CONFIDENTIAL Storing the Quick Guide Paste the dedicated Quick Guide bag to the printer and put the Quick Guide in it Turning back the de
220. ter setup 2 Verification of the switching between Factory mode and Shipping mode and the state of Fuse Subsect 2 4 1 5 8 Subsect 5 3 2 10 Engine parameter setting 2 Verification of the switching between Factory mode and Shipping mode and the state of Fuse 1 With functional limitation 2 Models without operator panel only can be operated Note of the printer Subsect 2 4 1 5 9 Subsect 5 3 2 11 Items Prohibited to use must not be operated set There is a risk of abnormal operation 43085101TH Rev 1 114 5 3 Functions of user s maintenance menu 5 3 1 Maintenance menu For end users Oki Data CONFIDENTIAL There is a maintenance menu category among the normal menu categories Different from the system maintenance menus The items that can be set under this menu are indicated below Maintenance Menu Operator Panel Display Category Item Upper Display Value Lower Display Maintenance MENU RESET EXECUTE Values in shaded areas are initial settings Function Initializes menu settings Menu SAVE MENU EXECUTE Stores current menu settings RESTORE MENU EXECUTE Changes menu settings to stored ones Displayed only when menu settings have been stored POWER SAVE ENABLE DISABLE Sets Power Save mode enabled disabled Shift time to enable Power Save mode can be changed using POWER SAVE SHIFT TIME on SYS
221. the printer in a condition close to the actual situation in which the fault occurred 7 2 Items to be checked prior to taking action on abnormal images 1 2 1 Checkto see if the printer is operated in an adequate environment 2 Check to see if the consumables toner drum cartridges are replaced properly 3 Checkto see if the right paper is used See the paper specifications 4 Check to see if the drum cartridges are installed properly 7 3 Precautions when taking action on abnormal images 1 Do not bring your hand or any object in contact with the surface of the OPC drum 1 2 Do not expose the OPC drum to direct sun 3 Do not touch the fuser unit which can be very hot 4 Do not expose the image drums to light for over five minutes at the room temperature 7 4 Preparations for troubleshooting 1 Indications on the operator panel A fault status of this printer is displayed in the LCD liquid crystal display of the operator panel Conduct fault repair properly in accordance with the message displayed in the LCD 7 5 Troubleshooting method If a trouble occurs in the printer search for it by the following procedure Problem generated Problem is displayed Repair using the LCD Repair in detail using m gt in LCD message list see 7 5 1 9 troubleshooting flow see 7 5 2 Abnormal image Repair in detail using or problems that are p gt troubleshootin
222. the sensor levers of inlet sensor 2 and WR sensor Check to see if the sensor levers demonstrate any abnormal shape or motion Replace the sensor lever with a normal one Check of electrical parts signal detection Check the state of sensor Use the SWITCH SCAN function of the self diagnostic mode to check to see if the sensor signal is detected normally Replace the PU PCB PRX PCB front sensor PCB RSF PCB or the connection cord Check the output levels of inlet sensor 2 and WR sensor Check the following signals through the FSNS connector of the PU PCB PRX PCB Pin 2 WR sensor Pin 3 Inlet sensor 2 Confirm that the above signal levels vary as the sensor levers are actuated Replace the front sensor PCB RSF PCB PCB Check the power supply of the front sensor PCB RSF Check the 5 V power through the CN connector of the front sensor PCB RSF PCB Pin 5 5 V power Pin 1 OVL Replace the connection cord 43085101TH Rev 1 194 Oki Data CONFIDENTIAL 4 2 Paper feed jam occurs right after paper feeding starts Multi purpose Tray Confirmation Items Confirmation Tasks Action at NG 4 2 1 Check of state of running route Paper running route in multi purpose tray Check to see if there is paper jammed on the running route Remove the jammed paper Sheet receive reed of multi purpose tray Check to see if the sheet recei
223. the trouble is irreparable replace the printer 43085101TH Rev 1 217 7 5 8 0 Background is dirty Fig 7 2 B 2 1 Background is dirty partly Confirmation Items 2 1 1 ID unit Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Drum exposed to light Check to see if the ID unit has been left in an environment where its surface was exposed to light for a long time Replace the ID unit To use a new ID unit on a trial basis use FUSE KEEP MODE of the System Maintenance Leak of toner Check to see if toner is leaking from the ID unit or toner cartridge Menu Replace the ID unit or toner cartridge To use a new ID unit on a trial basis use FUSE KEEP 2 1 2 Fuser unit MODE of the Offset toner of fuser unit 2 2 Background is dirty totally Confirmation Items 2 2 1 Print medium Check to see if the fuser unit has offset toner from the previous print job sticking Confirmation Tasks Repeat idle printing by using waste medium until the offset toner is exhausted to the print medium Or replace the fuser unit To use a new Action at NG Type of medium Check to see if an especially thin medium is used for printing Use the prescribed paper High voltage terminal ID unit terminal Ensure visually that the high voltage terminal of the ID unit is properly in contact with the contact ASSY see Figur
224. tion Tasks Oki Data CONFIDENTIAL Action at NG Feed motor drive cord ID motor drive cord belt motor ID up motor drive cord fuser drive cord Check the connected states of the cords Check for any incomplete connection or skew insertion of the HOP connector DCID connector DCHEAT connector BELTIDUP connector and RELAY connector of the PU PCB PRX PCB Check for any incomplete connection or skew insertion and examine the cords visually to see if they have any assembling problem Correct the connection properly Replace the cord with a normal one Feed motor drive cord ID motor drive cord belt motor ID up motor drive cord Check to make sure that none of the cords is caught under any assembled part of the printer Unplug the HOP connector of the PU PCB PRX PCB and confirm the following on the cord side Short circuiting between pin 1 and FG Short circuiting between pin 2 and FG Short circuiting between pin 3 and FG Short circuiting between pin 4 and FG Unplug the BELTIDUP connector of the PU PCB PRX PCB and confirm the following on the cord side Short circuiting between pin 1 and FG Short circuiting between pin 2 and FG Short circuiting between pin 3 and FG Short circuiting between pin 4 and FG Short circuiting between pin 5 and FG Short circuiting between pin 6 and FG Short circuiting between pin 7 and FG Short circuiting between pin 8 and FG Replace the cord and correct th
225. tion of local print function and transmission of specified files Adjustment purpose Verification of individual operation of the printer and transmission of downloaded files Section 2 4 1 4 1 Each local print See System Specification Switch scan test 2 Execution of switch scan test Adjustment purpose Operation check of each sensor Subsect 2 4 1 5 1 Subsect 5 3 2 3 Motor clutch test 2 Execution of motor clutch test Adjustment purpose Operation check of each motor clutch etc Subsect 2 4 1 5 2 Subsect 5 3 2 4 Color registration test 2 Execution of color registration test Subsect 2 4 1 5 3 Subsect 5 3 2 6 Density correction test 2 Execution of density correction test Subsect 2 4 1 5 4 Subsect 5 3 2 7 43085101TH Rev 1 113 Automatic density correction control parameter setup 2 Prohibited to use Table 5 2 Maintenance Utility Adjustment Items 3 3 Adjustment Setup of automatic density setting control parameters Section No of the Maintenance Utility Operation Prohibited to use Oki Data CONFIDENTIAL Operation on Operator Panel Section No corresponds to the Maintenance manual Prohibited to use Counter indication 2 Verification of the counters for consumable parts continuance of consumable parts and waste toner Subsect 2 4 1 5 7 Subsect 5 3 2 8 Subsect 5 3 2 9 Local parame
226. tive tapes 2 Install Duplex Unit 1 Insert the duplex unit into the lower part on the back of the printer as far as it will go 2 Ensure that the claw on either side of the duplex unit is securely accommodated in the hole of the printer 43085101TH Rev 1 53 Oki Data CONFIDENTIAL 4 Installation of built in type hard disk On C6100 only This is a built in type hard disk to be added to the printer Itis used to conduct confirmation print authentication print to store print jobs or to make buffer print and also when the COLLATE FAIL is indicated in a section by section print Fonts cannot be downloaded to it Note When the printer has a built in type hard disk installed make certain to switch off the printer after executing the shutdown menu If the power is turned off outright the hard disk may be damaged and broken Type HDD C1B Memo The hard disk is segmented into the thre partitions of PCL Common and PSE When the printer is shipped out of the factory or the hard disk is initialized the following sizes are assigned to the partitions PCL Common PSE Turning OFF the printer power and disconnecting the power cord and printer cable Note f an expansion memory is installed with the power switched on the printer may be broken 43085101TH Rev 1 54 Oki Data CONFIDENTIAL Opening the top cover and front cover 1 Open the top cove
227. ttom line of the Menu Map header section 5 4 3 Setup of destination Checking method Menu Map Print C6100 C5800 C5500 Always set the destination prior to shipping out a printer or maintenance PCB since the default setting is OEL Note This setting is stored on the EEPROM of the SP1 TBH PCB 1 Setuponthe operation panel Start the printer in the maintenance mode and set the destination Turn on the power with the MENU and MENU key held down e Maintenance Menu will be displayed briefly which will change to OKIUSER Press the MENU key to select the destination setting OKIUSER and press the ENTER key e OEL will appear in the lower line of the LCD Press the ENTER key select the destination by operating the MENU or MENU key and press the ENTER key Press the BACK key to define the setting JP1 Press the BACK key twice or the ONLINE key once This will cause the printer to restart with the destination modified 43085101TH Rev 1 153 Oki Data CONFIDENTIAL 2 Explanation PX734 735 are ROMs used in common for domestic and overseas markets This setting is stored on the EEPROM of the SP1 TBH PCB When the version number of the program ROM is changed the setting will be reset to the default value Make this setup when there is no destination set up or the version number of the program has been changed 5 5 About the manual setup of Print density adjustment The printer is shipped o
228. u 10N xw109ravaNi OAD AS ANA X W 1W rav NL IS3LNV3 xsnand INJ VH NI anal X w14 rav ANIA ISaLNV3 H3snd 3zis 3113svo zi X W19ravasuo 1831 NV3 A1 034 31 JOH zi x u 1Wrav asuo NMOQ dn QI VO OAD 3Nd 3d l X U TA Pav asuo HOLN19 0333 21 3ZIS an13svo 11 O WA 8 SONVE G HOLOW ONIddOH SU OAD 3Nd 3d UI Gu 100 GIA 0 3 OWA 1 39NVE d pelunoui ese seet uou HOLM XaTdNG 90 10 18 1S 18 3 A LNO A OAS 8 Lee SNS Ae pakeidsip ere X314NQ pue ZAVHL L BOLO XITANA 90109 aids OWA LNO G A 0A31 1 yet SNS GIONS70S 1X3 NMOG dN Al 11534 rav sNad 1S4 ray 934 Y3LLNHS 1S193Y 11139 p JO sure 2 JO Sue YOLOW 1NOHJ Nad AWAL WAH mee ei uonoe100 AysUEP jo sue uoneorpuj mee 159 uonoe10 yup 10 09 jo suiey uoneorpuj HOLON SNIddOH LL H3ISINH3HL 1H MOUNT OLAV E DS 1931938 118 OLOW 1SIo3U M dHO 8 1 938 NS rav SN3d 1631 19091438 178 m HO1ON HEET nd NT an OA 1as uvurav sNad z Lnsauravosu YOLOW 1138 SNIS HINO 3inosxa rav SN3G 310934 rav o3u HOLON Gl nd ainou uadvd 11337 9via SNIDNA 1831 rav SN3A 1831 isnrdv 934 1831 HO1M19 8 HOLOW g A Nvos Hotims g Fnnawl nnanl 4 soreutuo oya Bursseid pue 1501 eui seinoexe H31 N Duisseid wonisuen eu Dua nN3IWI 10 FONINI uim ue ue ees Doval 10 HLN yum peinoexo si 90000 oi uonisuea
229. ue to a reason other than the followings 1 Reboot due to PJLCommand 2 Reboot in accordance with a menu change 3 Reboot due to quit operator of PostScript Language 4 reboot by Network Utility including Web 43085101TH Rev 1 168 Display on Operator Panel SHUTTING DOWN Oki Data CONFIDENTIAL Table 7 1 1 Operator Alarm 9 9 Attention LED Description It is shown that a printer is shutting down Shutdown processing is started with which press FSHUTBOWN RESTART butter 4 seconds ermore after t e TU D etio 10 i itra izatio D OCESSi g U a P i te SHUTDOWN Indicates that the printer has completed shutting down PLEASE POW OFF SHUTDOWN COMP It is shown that the printer completed shutdown processing The backlight of LCD puts out the light Pri da SHUTDOWN RESTART HonttorhHs prossed 7 POWER OFF AND WAIT FOR A WHILE ERRCODE CONDENSING ERROR A dew is formed Reserved T B D Fatal Error is not available in national language POWER OFF ON ERRCODE FATAL ERROR A fatal error occurred For more information see attached Fatal Errors List Fatal Error is not available in national language SERVICE CALL ERRCODE FATAL ERROR A fatal error occurred For more information see Service Calls List Fatal Error is not available in national language SERVICE CALL ERRCODE FATAL ERROR A fatal error occurred specifies the detai
230. ut of the factory with its automatic density correction mode set to Auto However if that mode is changed to Manual by the user the density setting may be displaced with the use along the time Execute this manual setup when the density appears below par Note Make the setup when the printer remains at a standstill Do not conduct it during warming up 1 Press the MENU or MENU key several times and when COLOR MENU is displayed press the ENTER key 2 Press the MENU or MENU key to cause DENSITY ADJUSTMENT RESET to be displayed 3 Press the ENTER key Automatic Print density adjustment will start 43085101TH Rev 1 154 Oki Data CONFIDENTIAL 6 PERIODICAL MAINTENANCE 6 1 Recommended replacement parts Oki Data recommends that heavy users only replace the following parts If those parts are not replaced the print quality is not guaranteed and malfunctions may even result Friction Pad Assy 42088801 Roller Assy Hopping 43334901 Note 1 Consumable parts Image drums toner cartridge fuser unit belt unit are not included 2 Power supply PU PCB CU PCB and other PCBs are not included Parts are replaced periodically by users 6 2 Cleaning Clean the interior and outside of the printer as needed using a waste cloth and small vacuum cleaner hand cleaner Note Be careful notto touch the image drum terminals LED lens array and LED head connectors 6 3 Cleaning of LED len
231. utlet Pressing ON of the power switch 9 et Ground terminal Grounding wire The following indication will be produced on the operator panel and Online will appear when the printer has started up completely Online and Inspect lights and backlight flash PLEASE WAIT RAM checking decode ER E E EA cs ERE de e des De Initializing Online Tray 1 43085101TH Rev 1 47 Oki Data CONFIDENTIAL Turning off the power On the C6100 which is not equipped with the built in type hard disk optional or the C5800 C5500 the power can be turned off as is dea Note Do not turn off the power while the printer is printing On the C6100 equipped with the built in type hard disk optional do not outright turn off the power but follow the procedure described below Note Abrupt disconnection of the power could damage the built in hard type disk disabling it e SHUTDOWN MENU is displayed only when the printer is equipped with the optional built in type hard disk 1 Press the q Back switch for four seconds or longer to cause SHUTTING DOWN to appear 2 Press the Set switch SHUTDWN is displayed and the shutdown processing begins 3 When PLEASE POW OFF SHUTDOWN COMP shows up press OFF O of the power ta 43085101TH Rev 1 48 3 5 3 I
232. ve is always located in the upper position Modify the tray so that the sheet receive will be raised to the prescribed position Check sensor levers at the entrance sensor 2 and WR sensor lever 4 2 2 Confirm condition of mechanical parts Check to see if the sensor levers demonstrate any abnormal shape or motion Replace the sensor lever with a normal one Planetary gears for paper feed control Conduct the Motor and Clutch Test of the self diagnostic mode and actuate the feed motor FRONT MOTOR to make sure that both of the planetary gears rotate in their lower positions The planetary gear box is the right hand white molded section which is accessible by opening the front cover Replace the planetary gear box Front cover Check to see if the right and left locks of the front cover are properly locked Replace the front unit Check of the operating state of motors Feed motor Feed motor driver Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the feed motor operates normally Unplug the HOP connector of the PU PCB PRX PCB and confirm the following on the connector side Several Mohms between pin 1 and FG Several Mohms between pin 2 and FG Several Mohms between pin 3 and FG Several Mohms between pin 4 and FG Exchange a PU board PRN PCB or paper feed motor Exchange a PU board PRN PCB 4 2 4 Check of connections
233. ver and touch the Dup IN sensor lever by hand Check to see if its motion is stiff Replace the rear cover Action at NG Replace the Dup IN sensor lever Dup In sensor Use the SWITCH SCAN function of the self diagnostic mode to check to see if the sensor signals are detected normally Replace the duplex PCB V7Y PCB sensor or connection cord Check of operating state of moto r Duplex motor Check visually to see if the paper has started reversal motion from the slit of the rear cover If the reversal motion has not been started check to see if the 7 4 Duplex print jam occurs in the Confirmation Items planetary gear in the duplex unit is stiff Duplex input Confirmation Tasks 7 4 1 Check of operating state of sensor levers Replace the planetary gear Action at NG Dup R and Dup F sensor levers Remove the Duplex and check the motions of the sensor levers Replace the sensor levers Check of sensors Check the state of sensor signal defection Use the SWITCH SCAN function of the self diagnostic mode to check to see if the sensor signals are detected normally Except for the Dup In sensor check the state of signal detection in two cases With a sheet of paper placed inside the duplex unit and with the paper removed Replace the duplex PCB V7Y PCB corresponding sensor or connection cord 43085101TH Rev 1 205
234. y Check the following signals through the FSNS connector of the PU PCB PRX PCB Pin 4 Inlet sensor 1 Pin 3 Inlet sensor 2 Confirm that the above signal levels vary as the sensor levers are actuated Replace the PU PCB PRX PCB front sensor PCB RSF PCB or the connection cord Replace the front sensor PCB RSF PCB Check the power supply of the front sensor PCB RSF PCB Check the 5 V power through the CN connector of the front sensor PCB RSF PCB Pin 5 5V power Pin 1 OVL 3 2 Paper feed jam occurs right after paper feeding starts 1st Tray Confirmation Items 3 2 1 Check of state of running route Confirmation Tasks Replace the connection cord Action at NG Paper running route in front unit Check of state of mechanical parts Check to see if there is paper jammed on the running route Remove the jammed paper Check the sensor levers of inlet sensors 1 and 2 Check to see if the sensor levers demonstrate any abnormal shape or motion Replace the sensor lever with a normal one 43085101TH Rev 1 192 Oki Data CONFIDENTIAL Confirmation Items Confirmation Tasks Action at NG 3 2 3 Check of operating state of motors Feed motor Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the feed motor operates normally Replace the PU PCB PRX PCB or feed motor Feed motor drive
235. y decrements the set value 4 Pressing and holding down 3 sec the ENTER key while the value you want to set remains displayed registers that value on the EEPROM Then the status of Item 2 will be restored 5 Repeat Items 2 to 4 as needed 43085101TH Rev 1 135 Oki Data CONFIDENTIAL 6 Press the BACK key except for the status of Item 4 to terminate the setup Status of Item 1 restored Indication TONER SENSOR Set value ENABLE Operation of set value Detects DISABLE Does not detect Function For enabling disabling toner sensor operation BELT UNIT CHECK ENABLE Checks DISABLE Does not check For enabling disabling checking operation for mounted belt unit ID UNIT CHECK ENABLE Checks DISABLE Does not check For enabling disabling checking operation for mounted ID unit UP DOWN SENSOR ENABLE Detects DISABLE Does not For enabling disabling ID UP DOWN sensor operation REG ADJUST ERROR ENABLE Detect Stops DISABLE Does not stop For enabling disabling the stop of error issuance based on color drift detection value DRUM OVER LIFE STOP Does not extend life CONTINUANCE Extends life 5 3 2 12 Indication of LED head serial number For enabling disabling extending the drum life Hatched part Denotes the default This self diagnosis is practiced to check whether a d

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