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Faronics Insight User Guide

1. 14 Installing Faronics Insight on Windows 0 000 ee 15 To install Faronics Insight on a teacher computer sasaaa aaa a eee 15 To install Faronics Insight on a student computer a 16 Scripting or Mass Deploying Faronics Insight viaMSI 0 0 0 000 eee ees 17 Installing Insight in a Thin Client Environment 0 0000 0c ee 18 Terminal Server Installation naaa aaa ees 18 Installing Faronics Insight on NComputing Devices aasa aaa ee 20 LSO iced de a hoe oe be ae aD eh ES Ae ee ee Oe hed Oe Ne de aad 20 MES Sh OS agem A Rak oe Ge Ge Ra 20 USAMOS sica 484 Hee GTR E EAS US ERE ORR Ree lee ee A d 20 Installing Faronics Insight on Windows MultiPoint Server 0 00 0 ee ee 21 Installations 4 4 446 4a eae eee ea ee MS OE Sw OS hak Raa a eee ESS 21 CONTIQUFALION 2 0065 sa riba See BDH EEE ORE a ee BRT ET DOR AAA 21 Installing Faronics Insight in Secure Mode 1 ee 23 Password Secure Mode ee 23 Active Directory Secure Mode 1 24 Uninstalling Faronics Insight from a Windows Computer 0 0 00 eee es 25 Installing Faronics Insight on a Mac 2 ee 26 Manual Installation 0 eee 26 Automated Installation a aa aaa es 27 Uninstalling Faronics Insight on a Mac aa a 28 Installing Faronics Insight on iOS devices o o o o ooooo a 29 Installation a tios do a td en RE a tae dake eN aeae FO 29 FOatUNGS 22x ais eat RaR a a eh See ee God ee ee ae al es ala Pe ce a a PO ee el Be OE aE 30 Ins
2. PaSsWoRd Allows a Security Password to be specified UNINSTALL Configures so that the thin client device will no longer load the Faronics Insight software QUIET Performs a silent configuration this must be the last option specified LskTSDat ini file The previous Manual Configuration edits a Faronics Insight configuration file C Program Files Faronics LskTSDat ini If you do not wish to run SetupTSClient exe on each thin client you can edit the LskTSDat ini file directly with any text editor such as Notepad There is an entry in that file for each thin client which will be running either the Faronics Insight Student or Teacher software The format of the ini file is as follows Faronics TSClient List THINCLIENT001001 Teacher Channel 1 Name Teacherl THINCLIENT 001002 Student Channel 1 Name THINCLIENTOO 1002 Faronics Insight User Guide Installing Insight in a Thin Client Environment THINCLIENT 001003 Student Channel 1 Name THINCLIENT 001003 THINCLIENT 001004 Student Channel 1 Name THINCLIENT 001004 DEFAULT Student Channel 1 Name Default The first part of each line THINCLIENTOO1001 in this example is the Client Name of that thin client Each thin client device has a unique Client Name set by the manufacturer or during hardware configuration You can find that name by logging into the device and entering the SET command from a command prompt Many IT departments will have a list of Client Na
3. Remote Control e Limit Task Manager Activity Monitor on Student e Limit Dotted Decimal Browsing Limit Print button state Limit USB button state Mute button state Blank screens messages Take remote control of a selected student or students This means you can remotely use the mouse and keyboard on the selected student s computer With Faronics Insight you can even remote control a computer at the login prompt In order to send the ctrl alt del command to a computer during remote control you may click on the Control button s chevron menu gt Send ctrl alt del menu or the Monitor gt Send ctrl alt del menu item During Remote Control we map the Command key on the Mac to the Alt key on Windows and the Option key to the Windows key Selecting multiple computers will allow you to remote control multiple computers at the same time This only works if they look exactly the same Limit Student Web Browsing Temporarily disable all or selected student access to the web across all browsers In the preferences dialog you may choose between blocking e All web activity e Allowing certain websites e Blocking certain websites This feature must be configured in the Preferences dialog and then turned on by clicking the Limit Web button or menu item The allow and block lists recognize the wildcards and making it easier to limit certain kinds of websites While the Internet is disabled an icon on both the t
4. Faronics Insight Teachers Likewise if a useris a member of the Administrators group but should run the Student software add that user to the local User Group Faronics Insight Students Domain User Groups If the user has logged into a domain this is only supported on the Volume Licensing build of MultiPoint Server 2010 or 2011 then group membership in Domain User Groups will be checked first before looking at the local User Groups The Domain User Groups which will be checked are Domain Admins e Faronics Insight Teachers Faronics Insight User Guide 22 Installing Faronics Insight j Faronics Insight Students e NotTeacherOrStudent Limitations Since MultiPoint Server does not provide a unique Client Name for each terminal device the Classroom Layout feature is not supported Faronics Insight User Guide Installing Faronics Insight in Secure Mode 23 Installing Faronics Insight in Secure Mode Faronics Insight has the ability to install additional levels of security if desired Two modes are available Password Secure and Active Directory Secure and one or both may be selected If the option is not properly installed however a Teacher will not be able to communicate on the desired channel and Student access will be unavailable Password Secure Mode This mode requires teachers to type in a password when the console is launched to see students on a particular channel This feature ad
5. If no students are selected there is an implied all selection when activating key features like Blank Screens or Show Teacher For example if no students are selected you can click the blank screens toolbar button and all of the student screens will be blanked Refresh Screen Pressing F5 on a PC or command r on a Mac or the menu item View gt Refresh will refresh the console by initiating a re discovery of student computers on the channel Sorting By default the detail view is sorted alphabetically by the Login Name column If you click on the any of the other column headings the list will sort on the selected column Faronics Insight System Tray Menu or Dock Icon Menu A right mouse click on the Faronics Insight icon in the system tray or dock icon will bring up a menu that contains the features that most teachers use every day A left mouse click on the system tray icon will stop the action that you are doing to the students and bring up the Faronics Insight Teacher console Hotkey for the Faronics Insight Menu Some Teacher PCs do NOT have a visible task bar Since it would not be possible to click on the non visible icon you can bring up the Faronics Insight Teacher s menu with a ctrl alt The 1 stands for Faronics Insight Selected Only In thumbnail view you can just watch a few machines by selecting those machines and pressing the Selected Only menu beneath the arrow on the View All button Classroom Layout Cla
6. Send Message Customized messages can be sent to one multiple or all students Select the students or use the implied all by selecting no students and touch the Send Message icon Input a message or select and existing message and touch the Send button Installing Faronics Insight on iOS devices App Limiting When the Teacher s Assistant pairs with the Teacher Console the current app limiting settings are downloaded to the Teacher s Assistant To limit apps on the selected students touch the app limiting icon An app limiting icon will be displayed on the thumbnail To stop app limiting touch the app limiting icon again Web Limiting When the Teacher s Assistant pairs with the Teacher Console the current web limiting settings are downloaded to the Teacher s Assistant To limit the web on the selected students touch the web limiting icon A web limiting icon will be displayed on the thumbnail To stop web limiting touch the web limiting icon again Details View To view the details about a student such as their battery information last used application and last visited website tap a thumbnail twice Student Question Students can raise their hands electronically by clicking on the Insight icon on their computer and typing in a question to the teacher That question is then displayed on the Teacher s Assistant Faronics Insight User Guide 31 32 Installing Faronics Insight Installing Faronics Insight on Linux
7. When in the thumbnail view this option will show an icon in the upper left hand corner that represents the current application that the student is running Show Last Visited Website Icon On Thumbnails When in the thumbnail view this option will show an icon in the upper right hand corner that represents the website that the student last visited Show Student Name from Directory when available Shows the student directory name below the thumbnail if it is available Note Both the student name and the machine name are automatically shown on medium to large thumbnails You may choose either single option to be shown on small thumbnails Task Manager Activity Monitor Disables Task Manager or Activity Monitor on Student computers Faronics Insight Folder on Student This option lets you specify the path of the folder on student computers This can be on the local hard drive or on a network drive Display notification on student when web is accessed This option will turn on or off the notice that is displayed on the Student when they try to access the Internet if Web Limiting is turned on Web Limiting The Web Limiting tab lets you configure the following preferences for Limiting the Web Faronics Insight User Guide Configuring Faronics Insight Preferences 41 Block All This option blocks all web browsing instant messaging and e mail programs Allowed Web Sites This option allows you to type in a list of websites that a
8. You may setup more than one teacher computer per classroom but the first Teacher to perform any limiting actions takes preference over subsequent Teachers that try to perform the same limiting action in most cases If the first Teacher goes offline for any reason the subsequent Teacher s limiting actions take over so it is a good idea to ensure the settings are the same If no Teacher is present on the current channel the Students will revert to their home channel in about 20 30 seconds Configure a valid TCP IP protocol stack for all student and teacher computers If the computers are using DHCP the DHCP must be working properly It is best if the teacher and student computers are all on the same IP subnet Faronics Insight will work with static IP addresses but they are not required If teacher and student computers are not on the same IP subnet use Multicast or an IP Directed Broadcast and verify that the switches support those features More information on choosing the transport and discovery method is available in the Installing Faronics Insight in a VLAN section Use good networking hardware and software If your classroom already experiences network errors Faronics Insight will not perform correctly If you are experiencing problems logging onto computers or copying files over the network resolve these issues before installing Faronics Insight Use an enterprise class access point If you plan on using Faronics
9. Installation Faronics Insight supported on 32 or 64 bit Ubuntu Students v10 or 11x It is currently supported with a Gnome Desktop in Classic Mode Unity is not currently supported running FireFox 3 x or 4 x Additional support for other Linux distributions Desktops and browsers is planned for future release as well as providing parity with Windows and Mac Students To install the software copy the file student Ubuntu run from the Linux folder in the product download location to the Student computer 1 Right click the file select the permissions tab and ensure that the file is set to run as an executable Double click the file to begin the installation Select Run to begin the install Enter an administrative password and select OK to continue The Insight wizard will launch Click Next to continue Select I accept and Next to continue Nao WN Select Finished to complete the installation Alternately you may also run the install from a Terminal window with the command bin bash student Ubuntu run UPGRADE AND UNINSTALL Features Faronics Insight User Guide To upgrade or uninstall the Student run the same installation file again by double clicking it After presenting your administrative password you will be presented with a screen asking if you wish to Uninstall and exit e Uninstall the current Student before upgrading Reinstall over the existing Student recommended Make the preferred selection
10. Limiting The Application Limiting tab lets you configure the following preferences Allowed Applications This option allows you to specify a list of applications that are allowed when Limit Apps is turned on The entries should include the appropriate file extension if one exists Similar to Limit Web enter the applications one at a time with a carriage return enter after each entry The lists of applications can be saved and loaded by using the Load and Save buttons The files are saved as isa files Applications can be typed in directly added by clicking on the add button and selecting an active application on the Teacher s computer or by adding an application from the Student s computer by clicking on View Student s Running Programs in the Monitor menu Faronics Insight User Guide 42 Installing Faronics Insight The application display name is typically an exe file in Windows though the Application Limiting software actually uses the internal name of the file While the default display name and the internal name are usually identical they can also be very different so check the properties of the executable to determine its internal name if problems occur limiting that application On Mac enter the display name of the file as it appears in Finder Block Applications This option allows you to specify a list of applications that are blocked when Limit Apps is turned on The lists of applications can be saved and loaded by
11. Mode This mode configures the Faronics Insight console so it cannot be minimized or terminated To run the Faronics Insight console in Kiosk mode follow these instructions 1 On the Teacher computer the Faronics Insight teacher msi file 2 Open regedit exe 3 Browse to HKEY LOCAL MACHINE SOFTWARE Microsoft Windows CurrentVersion Run 4 Add KiOsK to the Faronics Insight Teacher Key C Program Files Faronics Teacher exe KiOsK 5 Click OK The next time the system is rebooted the Faronics Insight Teacher Console will run in Kiosk Mode Configuring Faronics Insight Preferences 39 Configuring Faronics Insight Preferences Faronics Insight is easy to configure All preferences are controlled by one dialog with seven tabs Most preferences are controlled by making a change to these settings on the Teacher computer The available configuration tabs are e Teacher Student e Web Limiting e Application Limiting Keystroke Alerts e Drive Limiting Network Teacher Preferences The Teacher tab lets you configure the following preferences Show Teacher Screen Full Screen The Teacher s screen will be shown on the Student s screens The Students will not be able to control their mice and keyboards during Show Teacher Windowed The Teacher s broadcasted screen will appear in a window on the Students screens This way the students can follow along with the teacher and use their computers during the teac
12. TCP data is also traversing the network properly As Insight is a peer to peer application both UDP and TCP traffic are required to be able to traverse the subnet for it to function fully Installing Faronics Insight on Windows 15 Installing Faronics Insight on Windows Faronics Insight has two installation programs for Windows e teacher msi student msi To install Faronics Insight you must run the appropriate msi file on either the teacher or student computer The install creates a C Program Files Faronics folder on each computer and stores all files locally Once the installation is complete the Student or Teacher program will automatically start each time the computer is started The teacher computer will display the Faronics Insight icon in the system tray at the bottom right corner of the computer screen It is a small green circle of circles To begin using Faronics Insight right click the icon to open the shortcut menu or left click to open the Faronics Insight console On student computers a Faronics Insight Student icon will appear in the system tray at the bottom right corner of the computer screen If you place your mouse cursor over the icon it will tell you the Teacher channel and the IP address of the student computer To install Faronics Insight on a teacher computer 1 In My Computer go to the Faronics Insight product download location and double click teacher msi in the Windows folder 2 Click Nex
13. and the wizard will complete the process With this version of the Student installed a Windows or Mac Teacher can e Run Show Teacher Full Screen Show Student s Screen to Students e View Student s Screen Remote Control Student s machine Installing Faronics Insight on Linux 33 e Blank unblank Student s screen Ask Student to Vote Senda Message or Ask a Question e Limit Web access Limit Application usage e View Internet History Change channels e Remotely update Linux Students The Student running this version of the software can Ask a Question or respond to a Vote request Note The Student channel can be specified at install time by modifying the opt Tnsight etc Insight conf file Change the entry channel 1 to the desired channel The Teacher can also change the channel after discovering the Student The Student does not have the ability to change the channel in this release Additional information to ensure the Student daemon is properly running or to start or stop it To stop the student as administrator sudo stop student To start the student as administrator sudo start student To see if the student is currently running status student There is a diagnostics script included in the install that will validate the installation and report if any of the student processes are not running To use it run opt student scripts student _diagnostics sh Faroni
14. be a number between 0 and 16000 Note that channel 0 has no real use for a Student machine If the machine is a Teacher machine you can specify a group of channels by enclosing the comma separated channels within brackets i e 14 63 SetDataTrans exe This will alter the base data transmission type on a Teacher machine between IP Broadcast IP Multicast and IP Directed Broadcast As a console application the parameters are passed on the command line They are Broadcast Multicast or Directed w x y z wLx1Ly1 z1 For IP Directed Broadcasts you can specify up to 4 dotted decimal IP Directed Broadcast addresses You can use the DirBCastAddr exe utility to properly form these addresses StudentDiagnostics exe StudPopUp exe This is a diagnostic utility used by Faronics Insight Technical Support personnel It is generally used to detect network connectivity issues involving firewalls and routers If the student or teacher computer does not have a system tray it is possible to remove the system tray with Group Policies or with Novell s NetWare Application Launcher there will be no way to access the local Insight menu Running this app will bring up the local Faronics Insight menu SwitchToTeacher exe WakeUp exe While the Teacher console has an option to switch functionality to that of a Student there is no easy way for a Student machine to switch to the functionality of a Teacher machine This utility wil
15. filter capability allows you to sift through all of the messages to just find the inappropriate use If you find a rogue Teacher console is in use you can show Real time Alerts by selecting that computer At that point all traffic from that computer is flagged with a warning sign EnableChannelSelect exe By default a teacher cannot alter the settings in the Teacher Channel area of the Network tab of the Teacher Preferences dialog This information is set during installation and generally does not need to be set However if a teacher does need to change these settings running this utility on the teacher s machine will then allow that teacher to update his or her local channel groups and remote student channels This utility must be run with local Administrator privileges If you have need to revoke these rights you can run this utility with the FALSE command line option DisableDataTransmission exe DirBCastAddr exe SetChannel exe Faronics Insight User Guide By default a teacher can alter the settings in the Data Transmission area of the Network tab of the Teacher Preferences dialog If you do not want a teacher to change the Data Transmission settings you can run this utility on the teacher s machine and it will make it so the Data Transmission section will be grayed out and disabled You can set it back to the default by running DisableDataTransmission exe FALSE When configuring the Teacher preferences the Network tab al
16. folder This application runs on any PC and will capture a log of Faronics Insight activity including the installation or uninstall of the Faronics Insight program With this utility many schools have quickly been able to pinpoint students who are abusing the appropriate use policy of their classroom Teachers can also access the Security Monitoring data by clicking View then Status Window As soon as teachers perform actions you will see the security messages Students downloading and installing a demo version of Faronics Insight caused the largest security problem with the previous versions Starting with Faronics Insight v6 1 the demo version cannot interact with the released version Faronics Insight User Guide 45 46 Installing Faronics Insight Faronics Insight in a NAL environment Faronics Insight User Guide NAL NetWare Application Launcher is part of the Novell ZEN Works package NAL can be used to control the student desktop giving students access to only administrator approved applications In the most restrictive mode and perhaps most useful mode for schools ONLY the applications specified can be run To install Faronics Insight in a NAL environment push out both the Teacher and Student programs using the supplied Windows msi files Note for Teacher computers If the teacher s computer is also locked down by NAL the teacher will not have a System Tray and will not be able to click the Faronics In
17. formed You should contact your network administrator or refer to your hardware manufacturer s documentation for further information on your network device features and configuration Insight Port Usage Insight s main port number is 796 or 0x31C hex All non status broadcast and multicast packets are sent to this port 796 The source port for these packets is dynamic sometimes referred to as ephemeral meaning is it decided by TCP IP at run time and cannot be specified Generally it is in the range of 49152 65535 All Insight PC s must allow data traffic on port 796 to be received and should not attempt to curtail the transmitting of data on ephemeral sockets When a Insight Teacher is performing an action on a specific Student i e Control Thumbnail acquisition Chat etc the session oriented TCP packets are used If the Student is a Fat Client machine then the destination port will also be 796 Again the source port is dynamic Thin Clients are a special case All UDP non status broadcast and multicast packets are still sent to port 796 but if the Student is a Thin Client Student all TCP packets are sent to a dynamic port The port for each Student is therefore unique In this case it is possible for a Teacher to send a TCP packet from a dynamic port to a dynamic port However in the Terminal Server environment most TCP IP traffic takes place within the same computer and is little more than inter process communication Ther
18. in Active Directory Secure Mode which requires teachers to belong to a domain group called Faronics Insight Teachers in order to manage student computers Recommended method 3 Install Insight in Secure mode which requires a password Security Monitor is also available in the utilities folder on the Faronics Insight download file This application runs on any PC and will capture a log of Faronics Insight activity including the installation or un installation of the Faronics Insight program With this utility many schools have quickly been able to pinpoint students who are abusing the appropriate use policy of their classroom Teachers can also access the Security Monitoring data by clicking View then Status Window As soon as teachers perform actions you will see the security messages Students downloading and installing a demo version of Faronics Insight caused the largest security problem with the previous versions Starting with Faronics Insight v6 1 the demo version cannot interact with the released version Faronics Insight Configuration Preferences 75 Faronics Insight Configuration Preferences The Preferences dialog contains settings for both administrators and teachers Listed below are the settings that a teacher may want to change Full Screen or Windowed Full screen shows the teacher s screen on the student s screen and disables the keyboard and mouse e Windowed shows the teacher s screen on the student s
19. printer The Enterprise Access Point is designed to truly support 50 or more clients at the same time They generally sell for around 300 Unless you really have less than five student computers you want an Industrial class Access Point This will benefit not only Faronics Insight but general student computing as well 3 Turn off Power Save on the student computer s NICs In our testing we ve found that Faronics Insight performance is improved as well as the battery life of the computer Installation It is assumed that all wireless computers are associated to the same Access Point Other than this there are no other special installation concerns Simply run the installation programs on the teacher and student computers as specified earlier in this installation guide Performance The speed of the Teacher s screen broadcasts to student computers will NOT be as good over a wireless network when compared to the performance over a wired network There is no way to overcome this A wired network can send broadcast and multicast data at 100Mbits per second An 802 11 wireless network generally sends broadcast and multicast data at IMBit per second a mere 1 of the wired speed In addition to the drastic bandwidth reduction of wireless networks the Access Point architecture of 802 11 will quite often add significant propagation delays to broadcast and multicast data This is due to the Power Save architecture of the 802 11 wor
20. the features supported are limited at this time For more details on the specific features supported see the section Supported Environments Support has also been added for the recently released Mac OS X 10 7 Lion platform for both Teacher consoles and the Student software In addition to USB drives CD DVD drives can be turned off Immediately shuts down all applications on selected students with one click Insight Feature Overview Insight Feature Overview Insight includes the following features that were available in previous versions Show Teacher s Screen Full Screen or Windowed Shows the teacher s screen to all students on the same Teacher channel Select between a full screen and a windowed show mode In Full Screen mode the teacher s screen will take over the entire student s screen and lock out the student s mouse and keyboard In Windowed mode the teacher s screen will appear in a window on the student s machine The students can then resize the window and work by following along with the teacher When you show your computer screen to student computers a sound is transmitted from your speakers This sound lets students know that a Faronics Insight session is about to begin To change this sound replace c program files insight start wav and stop wav with your own sounds On a Mac these files are located in Applications Faronics Insight Teacher app Contents Resources If you Show Teacher to a machin
21. the students join the teacher s channel In this mode the teacher can monitor students as they join and or leave the class The teacher can also compare the current list of students in the class against a previously saved class list Most schools choose the first option because it allows them to start the class more quickly than the second option If you decide to use Class Lists there are three ways to implement this Implementing Class Lists For each of the three Class List methods determine your channel assignment first 1 Setup all student computers with a default home channel which is not used by any teachers For instance in a middle school you could assign the 7th graders to channel 7 8th graders to channel 8 and 9th graders to channel 9 Alternately you could assign a single channel to the entire student body 2 Setup each teacher on their own unique channel Using the teacher s class room number works well for many schools 3 Install the student computers with the default option not to change channels 4 Create a Class List by one of the three methods below These lists can be created based on either the student Login Name their Machine Name or in Windows you can choose to use their Active Directory AD Name 5 In the Teacher console load the appropriate Class List This will pull students from their home channel temporarily to the channel the teacher is on 6 Dismiss the class When the current class is d
22. top of the screen If you place your cursor over the icon it will tell you which teacher channel the computer is on If a student single clicks on this icon they can request help from the teacher The student can type a question and a small question mark is displayed in the teacher console indicating that student has a question The question mark goes away when the teacher chats with the student or uses the menu item Clear Student Question If a student right clicks on this icon it will bring up the student file folder where the Send Collect files feature sends files NOTE If you selected the option to allow students to change their channel during the installation of the Faronics Insight Student application the students will have a menu option to select a channel they wish to join Faronics Insight User Guide 60 Using Insight User Interface Tips Faronics Insight was designed to be simple and easy to use Most of the features are accessible from the Faronics Insight system tray menu or dock icon The more advanced features are available in the Faronics Insight Teacher console All of the features are grouped under one of five menu items Demonstrate Monitor Restrict Administer and View Y Insight Teacher Console Demonstrate Monitor Restrict Administer View Help 3 2S SS AES 8S 249 2 SH Show Show Student Vote Testing Run Control View All Sel 2 Blank Screen Limit Web Limit Apps Limit Print LimitDrives Mute Cle
23. using the Load and Save buttons The files are saved as lsa files Applications can be typed in directly added by clicking on the add button and selecting an active application on the Teacher s computer or by adding an application from the Student s computer by clicking on View Student s Running Programs in the Monitor menu Note On both Windows and Mac there are some applications that can not restricted as their usage is fundamental to the working system And example of this would be File Explorer in Windows and Finder in Mac Keystroke Alerts The Keystroke Alerts tab allows you to specify a list of banned words If a student types a banned word the teacher will be notified with a yellow caution icon on the student s thumbnail Use your mouse to hover over the thumbnail and it will display the word that was typed by the student Drive Limiting The Drive Limiting tab allows you to configure the types of drives that will be blocked when you click the Limit Drives button Faronics Insight can block USB drives and CD DVD drives on most students This is not supported however on Thin clients Linux or LabQuest students Network The Network tab lets you configure the following preferences Data Transmission IP Broadcast This default option uses broadcast packets when the teacher needs to contact all student computers This option assumes that student are on the same subnet as the teacher Note that broadcast packets do not cross
24. File Vault turned on This is an Apple bug that displays Insert the lt username gt disk Automated Installation The insight _teacher pkg and the insight_ student pkg can be customized and installed through a desktop management application To customize this package complete the following steps 1 Double click on insight _teacher dmg orinsight_student dmg 2 Double click on Create a custom package 3 Followthe installation wizard and select the appropriate options 4 Name and save the package This will create a custom package that can be installed with the selected settings Note Mac OSX 10 4 Tiger does not support the APTs to allow Blank Screen to function nor will it support Show Teacher at login Faronics Insight User Guide 28 Installing Faronics Insight Uninstalling Faronics Insight on a Mac To prevent the unauthorized removal of Faronics Insight software the installation has been designed to be tamper resistant To accomplish this Faronics Insight requires the presence of the original install package to uninstall the software which acts like a toggle switch Simply select the file to run the same installation program again that you used to install the product This will remove the software If you were to select and run it again the software would be re installed It will be necessary to know the exact version of the software installed This can be found in the About menu item of the software The v
25. ForOnicS Leger COMPREHENSIVE Lab Control User Guide A Fofonics Control www faronics com 2 Last modified August 2011 1999 2011 Faronics Corporation All rights reserved Faronics Deep Freeze Faronics Anti Virus Faronics Core Anti Executable Faronics Device Filter Faronics Power Save Faronics Insight Faronics System Profiler and WINSelect are trademarks and or registered trademarks of Faronics Corporation All other company and product names are trademarks of their respective owners Faronics Insight User Guide Contents Contents Pr face airis debe eee es Dake A Se a eee 8 E 5 important InforMatioM sion a a ge ek ea fea sel en es ap Me adda He Bg add eek eae 6 ADQUEFAFONIES iras ea aoa alata AAA doen ead oad a a ee ea da 6 Product Documentation es 6 Supported ENVIFONMENES vicio cia bad ha ee eae ae ee a ea ae a ea a 7 Technical SUpport cascns amaa wee he Pee eee eee eee Cee ee we eee 8 Contact Information ccccncxtatewa Sg Oh eae REE AROSE ESE Ew ES ERE ES eS 8 Installing Faronics Insight 0 00 e eee eee a 9 Planning the Installation 0 10 Consider these issues before beginning installation ooo a 10 Faronics Insight Network Configuration 2 0 a a 13 IP Subnets and VLANS 1 eee 13 Insight Port Usage diana wa ae BSS OS wee Ewa Bas Weeds See eM AER A 13 Configuring Faronics Insight for use with P Multicast or IP Directed Broadcast
26. Insight over a wireless network it is important to use an enterprise class access point Generally personal home network wireless access points that cost less than 100 are not robust enough to handle many connections We recommend an access point in the 200 300 range that usually will reliably handle 40 60 Student connections Determine whether or not you want students to access the Faronics Insight icon If you do not want students to access the Faronics Insight icon run the Student installation select Advanced Options and select Stealth Mode Determine whether you want to run Faronics Insight using one of the Security Modes Faronics Insight provides two security modes for installation It can be installed with one or both security modes selected Running Faronics Insight in Password Secure Mode requires a teacher to type in a password in order to see students on a particular channel If this mode is selected for the Teacher install the same mode must be selected for the Student installs For installation instructions refer to the section Installing Faronics Insight in Secure Mode later in this manual Running Faronics Insight in Active Directory Secure Mode requires a teacher to be a member of the Domain User Group Faronics Insight Teachers to see students on a particular channel For installation instructions refer to the section Installing Faronics Insight in Secure Mode later in this manual Faronics Insight User Guide 12 Inst
27. Teacher is selected it will be applied to all students in the list even in they are logged out In this case Show Teacher is displayed in Full Screen mode only meaning that students do no have control of their mouse and keyboard inputs allowing teachers to immediately begin teaching a lesson without needing to wait for students to first enter their login credentials Screen Feed view Like a PowerPoint slides how or a stock ticker the Teacher console now provides a way to display full size thumbnails of each individual Student that cycle continually through each student in the List This view changes to the next student in the list at a rate of about 4 seconds each Send Collect File Folders Teachers may now send and collect an entire folder of files including subfolders rather than doing so a single file at a time Testing enhancements Several enhancements to the Testing feature have been added Teachers may now add tardy students to the test after it has already started In addition student s complete responses to all questions are now returned to the Teacher console as well as the results of the test number of correct answers The ability to add free form Essay questions to the test has also been added allowing functionality similar to a Blue Book exam If you d like to listen to one student s microphone and audio chat with that student click on the Monitor menu and check Enable Teacher Microphone While Controlling and Enabl
28. alling Faronics Insight Determine if it is necessary to install on Terminal Services MultiPoint Server or NComputing environments Faronics Insight will run in a thin client environment fat client environment or a mixed environment For instructions on how to install the thin client support refer to the section Installing Insight in a Thin Client Environment or Installing Faronics Insight on Windows MultiPoint Server later in this manual Determine if you will be installing the software on the Mac The Faronics Insight Student and Teacher applications will run on the Mac For instructions on how to install Faronics Insight on a Mac refer to the section Installing Faronics Insight on a Mac later in this manual Determine if you will be installing the software on Linux The Faronics Insight Student will run on Ubuntu 10 or 11 though with a limited feature set For instructions on how to install Faronics Insight students on Linux refer to the section Installing Faronics Insight on Linux later in this manual Determine if you will be including iOS devices in the classroom Faronics Insight User Guide Faronics Insight provides free software to include Apple devices such as the iPad iPhone or iPod into the classroom For instructions on how to include these devices refer to the section Installing Faronics Insight on iOS devices later in this manual Faronics Insight Network Configuration 13 Faronics Insight Network Configuratio
29. ar Desktop Show Video Class List WIN 643V67A Program Manager Lal e Total Students 1 Selected Students 1 iw Faronics Insight Toolbar Buttons To use a feature in Faronics Insight select the individual student or students and press the Faronics Insight Toolbar button that corresponds to the feature that you want to use At that point the button will depress and change to a lighter color To stop using that feature click the button again Some of the Faronics Insight Toolbar Buttons have a little arrow to the right of the button Click on the button to access additional options for that feature Buttons can be added removed or moved by click on View then Configure Toolbar on a PC or Customize Toolbar on a Mac though not in the new Windows Multipoint Server WMS Teacher This version of the Teacher can be accessed by a very similar toolbar within the Multipoint Manager console However this toolbar provides a drop down list to select features and does not behave as a toggle switch Faronics Insight User Guide User Interface Tips 61 Activating Web and Application Limiting Web and Application limiting must be configured before they can be activated You may configure these features in the preferences menu and then turn them on through the menus or the toolbar buttons Right mouse click In the Faronics Insight Teacher console you can access advanced features by right mouse clicking on a student comp
30. at session or a right click on the thumbnail Initiate a text based chat session with a single student from the teacher s console Shutdown Logoff Restart From the teacher s console shutdown logoff or restart student machines Security status monitoring Faronics Insight User Guide The Faronics Insight Security Monitoring tool can be accessed by clicking View Status Window This feature shows all Faronics Insight traffic so that you can identify unauthorized Faronics Insight activity You may also run the new Security Monitor exe found in the Utilities folder in the product download to log all Faronics Insight activities to a file and filter those messages based on type and teacher Insight Feature Overview 69 Choose Random Student This feature allows the teacher to let Faronics Insight randomly select a student This is a fun way to engage students and encourage participation in the classroom Co browse the Internet Co browse allows teacher s to browse the web using the primary tab and have the web browsers on the selected student machines actually browse to the same location as the teacher Internet Explorer is supported on PCs and Safari is supported on the Mac View Student s Running Applications View all running applications on a student s computer and add those applications to the allowed or blocked lists Starting in Insight you may also stop a running application immediately from this dialog box Draw o
31. ble to monitor all students on channels 1 3 and 4 at the same time Changing Channels If you ever need to change the channels of student computers there are several ways to accomplish this task Uninstall and re install the product selecting a new channel in the install dialog On Windows run Setchannel exe which is located in the Utilities directory Change the channel from the Faronics Insight console If EnableChannelSelect exe has been run it is possible to change the Student channels remotely from the console 1 Select the Students whose channel is to be changed 2 Click Administer then Change Student Channel Faronics Insight User Guide 44 Installing Faronics Insight 3 Enter the new channel 4 Click OK Set the channel with student adm using Active Directory Note Faronics Insight works well with imaging tools such as Ghost The key consideration when using an imaging tool is how to change the channel for all of the computers in a particular classroom For large organizations the recommended method is to use Active Directory or Setchannel exe through a login script Smaller organizations may find it easier simply to change the channel through the Teacher console Updating the Faronics I nsight Teacher To update Faronics Insight with a new product version simply run the new Teacher installation files It will automatically update the Faronics Insight files to the new version without the need to uninsta
32. ckbox to specify which NIC you prefer to use If your Teacher computer has multiple real or virtual network adapters specify the adapter that Faronics Insight should use from the drop down box e Channel Number This feature is normally disabled so that Teachers cannot change the channel number assigned to them If you prefer to allow a teacher to change channels or view multiple channels this feature must be enabled after the install on each Teacher machine where the ability is desired There is a utility called EnableChannelSelect exe that is available in the Utilities directory in the product download Copy the utility to the Teacher machine and double click it to run to enable this feature Listed below are the command line parameters for EnableChannelSelect exe EnableChannelSelect exe TRUE EnableChannelSelect exe FALSE Note EnableChannelSelect exe will also make it so that teachers or administrators can change student channels remotely To access this feature select one or more Students and Click on Administer then Change Student Channel e Administrator Channel Channel 0 zero is the administrator channel and has the ability to monitor all assigned channels and see all Student machines that have been installed Use Multiple Channels This feature allows the teacher to group any of the 16 000 channels Each channel must be separated by a comma For example 1 3 4 will configure the teacher console to be a
33. cs Insight User Guide 34 Installing Faronics Insight Installing Insight on Vernier LabQuest Devices Faronics Insight supports LabQuest science devices available from Vernier Software and Technology Installation 1 To install the Faronics Insight Student for Vernier LabQuest first copy the lqa file from the Insight installation download Vernier LabQuest insight student labquest_arm lqa to the root of either a SD card or a USB thumb drive Make sure that there are no other lqa files copied to the root of that drive 2 To the running LabQuest device on which you wish to install insert the SD card or plug in the USB drive The LabQuest device will automatically detect the existence of the lqa file at the root of the file system and launch the Faronics Insight Student installer 3 Follow the instructions on the screen to install the Student 4 After the installation has completed successfully it will refresh the X server graphical display You will see the screen flicker and then reload The LabQuest application will restart displaying the Faronics Insight icon on the toolbar The Student daemon should restart automatically each time the device is booted UPGRADE AND UNINSTALL If the Faronics Insight Student is already installed on the device you will be presented with a screen asking if you wish to upgrade Tap Yes to upgrade or No if you wish to uninstall or cancel the installation Note It may be us
34. d Berkshire SL6 INJ UK Faronics Insight User Guide Topics Installing Faronics Insight 9 Installing Faronics Insight This chapter describes how to install Faronics Insight Planning the Installation Faronics Insight Network Configuration Installing Faronics Insight on Windows Scripting or Mass Deploying Faronics Insight via MSI Installing Insight in a Thin Client Environment Installing Faronics Insight on NComputing Devices Installing Faronics Insight on Windows MultiPoint Server Installing Faronics Insight in Secure Mode Uninstalling Faronics Insight from a Windows Computer Installing Faronics Insight on a Mac Uninstalling Faronics Insight on a Mac Installing Faronics Insight on iOS devices Installing Faronics Insight on Linux Installing Insight on Vernier LabQuest Devices Remotely Updating Faronics Insight Configuring Faronics Insight Preferences Faronics Insight Security Monitoring Faronics Insight in a NAL environment Wake On LAN Support 802 11 Wireless Support Additional Faronics Insight Utilities Faronics Insight User Guide 10 Installing Faronics Insight Planning the Installation Before installing Faronics Insight review the following requirements and ensure your network and computers are running smoothly Doing so will prevent problems during installation In most cases the Insight software running on a computer is referred to as the Teacher or Student uppercase as opposed to the users t
35. default folder is C Program Files Faronics on Windows or Applications Faronics on a Mac 3 Inthe Faronics Insight console select the computers that you would like to update 4 Click Administer and then the Update Faronics Insight on Selected Students menu option 5 Provide the credentials for the Students selected The entire group of Students must be accessible with the same Administrative credentials This will take a few seconds for every student selected When it is done you may need to press the View then Refresh menu item to see the newly installed version on the student computers Mac Students are logged out after this process and will need to be logged in again after completion When deploying students through Update Faronics Insight on Selected Students menu the settings that are pushed out to the student are the same as the Advanced Options set during the Teacher install Updating Faronics Insight on Ubuntu Faronics Insight User Guide 1 Begin by reinstalling the latest build of Faronics Insight onto the Teacher computer See Updating Faronics Insight section above 2 Copy student Ubuntu run from the Linux directory to the Faronics Insight Install folder on the Teacher s computer the default folder is C Program Files Faronics on Windows or Applications Faronics on a Mac 3 Inthe Faronics Insight console select the computers that you would like to update 4 Click Administer and then th
36. dent software is planned for a future release Listed below are the minimum requirements necessary to run Faronics Insight on both teacher and student computers Processor PCs 166 MHz Intel Pentium processor or faster Macs 700 MHz PowerPC G4 G5 or faster any Intel based Mac RAM 96 MB for Windows 2000 128 MB for Windows XP 256 MB for Windows Vista 1GB for Windows 7 512 MB for Mac OSX 512 MB for Ubuntu 10 or 11 Protocol stack All computers running Faronics Insight must be configured with TCP IP running static or dynamic IP addresses 802 11 wireless is supported however enterprise class access points are recommended Please note the features not supported in a thin client environment e Mute sound e Send Ctrl Alt Del USB limiting e View Key Stroke History Print limiting e Power on Reboot Shutdown Logoff Faronics Insight User Guide 8 Preface Technical Support Every effort has been made to design this software for ease of use and to be problem free If problems are encountered contact Technical Support Email http support faronics com Contact I nformation e Web www faronics com e Email sales faronics com Address Faronics Technologies USA Inc 2411 Old Crow Canyon Road Suite 170 San Ramon CA 94583 USA Faronics Corporation 609 Granville Street Suite 620 Vancouver BC V7Y 1G5 Canada Faronics Corporation Europe Siena Court The Broadway Maidenhea
37. ds an extra level of security to prevent unauthorized consoles from being used as teachers Installation Steps 1 After double clicking on either the teacher msi or student msi file continue through the install as previously described To install the password protected version Check the box to Enable a security mode 2 Select Password Secure Mode 3 Typein a password and re enter it to confirm 4 Repeat these steps for both Teacher or Student installations The password is required on the Teacher install so that if a teacher computer uses the Become a Student feature it can still be secure When a teacher launches the console or changes channels they will be prompted for a password to view the students on that particular channel or group of channels To install the password protected version on the Teacher or Student using a script or Active Directory refer to the section above Scripting or Mass Deploying Faronics Insight via MSI In order to use adm templates with the secure version of Insight you must login to the customer portal and generate a key that will go in the password section of the adm files In the event that only a Teacher or a Student but not both was installed with Password Secure mode the Student will not be accessible by the Teacher This will be indicated by a Security Locked Out icon on the Student thumbnail You can verify if this is the case by checking the version number on the Students If you ho
38. e Student Microphone While Controlling Note Listening to audio on a Mac student will only work on OSX v10 5 and above Dynamic Class Lists Particularly useful for 1 1 schools Faronics Insight can now be integrated with any Student Information System SIS by exporting data from that system which is then imported into the Teacher console as often as the data is updated View Students by IP address Teachers may now view and sort Students by their IP address which is anew column added in the Details view of the Student List Faronics Insight User Guide 64 Using Insight Support for Vernier LabQuest devices Faronics Insight now supports a Student running on Vernier LabQuest devices which allow students to capture measure and analyze data in science labs While it supports a subset of the standard Faronics Insight features based on the features available on the handheld hardware Teachers can now interact in many ways with students using LabQuest devices They can answer questions on the current lesson or send data files directly to the device One of the great interactive ways to use this new feature is to project all of the Student thumbnails as the group progresses through a lab exercise Support for Ubuntu Limit Drives Clear Desktop Faronics Insight User Guide Faronics Insight supports Students running on Ubuntu computers running version 10 or 11 of the platform with Gnome Desktops running in Classic mode though
39. e Update Faronics Insight on Selected Students menu option 5 Provide the credentials for the Students selected The entire group of Students must be accessible with the same Administrative credentials This will take a few seconds for every student selected When it is done you may need to press the View then Refresh menu item to see the newly installed version on the student computers When deploying students through Update Faronics Insight on Selected Students menu the settings that are pushed out to the student are the same as the Advanced Options set during the Teacher install If you are using Deep Freeze or some similar lock down software on the student computers you will have to disable it during this update procedure to allow the new software to be installed onto the student computers Remotely Updating Faronics Insight Note You may select a mixed platform of installed students to update as long as each of the necessary update files are present and the credentials to access the machine are the same for each device in the group Good IT practice would suggest doing a subset of machines at a time This is also an ideal way to update student computers from the 30 day demo version to the latest retail version Faronics Insight User Guide 37 38 Installing Faronics Insight Running Faronics Insight in Kiosk Mode Faronics Insight User Guide In Faronics Insight you can run the Teacher Console on Windows in Kiosk
40. e administrator credentials on that computer Type in the username and password and click OK 9 After the installation is successful click Close By default Teachers are installed without the ability to change their channel If you wish to allow Teachers to have the ability to change the channel or to view multiple channels you must run the EnableChannelSelect utility located in the Utilities folder in the insight_ teacher dmg To install the software on a student computer follow these instructions Faronics Insight User Guide 1 Copy insight _student dmg to the Mac student computer 2 Double click on insight_ student dmg 3 Double click on insight_student pkg 4 Followthe installation wizard to the Software License Agreement After reading the terms of the license select Continue and Agree 5 Check the boxes to configure the student as desired For an list and explanation of the options available please review the section Scripting or Mass Deploying Faronics Insight via MSI 6 Click Continue The installation location cannot be changed Faronics Insight must be installed on the system drive 7 Click Install The installer will ask for the administrator credentials on that computer Type in the username and password and click OK 8 After the installation is successful click Close Installing Faronics Insight on a Mac 27 Note The Mac student install will not work properly when installed from a user account with
41. e is one additional UDP Status packet which is used to monitor Insight activity on the network This traffic originates on port 1053 and is always sent to port 1053 It is either a broadcast or a multicast packet Insight will function without Status Packets but functionality is reduced especially for a 1 1 environment where the enrollment data packets are used to detect when a Student prematurely leaves a class All Multicast packets are in the address range of 239 0 208 0 to 239 0 208 255 If IP Multicast is the transport method chosen then the router must be configured to forward data in this address range If IP Directed Broadcast is chosen then it also must allow all traffic on port 796 0x031C and port 1053 0x41D either source or destination to freely move between the subnets Faronics Insight User Guide 14 Installing Faronics Insight Faronics Insight provides a tool to assist you in determining the proper address to use in the IP Directed configuration It is called DirBCastAddr exe and it s available in the install package After unzipping the package the tool can be found in the Utilities sub folder inside the Windows folder Click on the file and then enter the IP address of any student machine on the target subnet along with the subnet mask for that subnet After both addresses have been entered click on the Calculate button Configuring Faronics nsight for use with P Multicast or P Directed Broadcast Fa
42. e that is not logged in it will always be in Full Screen mode View Thumbnail Mode Monitoring Viewup to 3000 crisp high color student thumbnails at the same time Every student s screen will appear as a thumbnail in the Faronics Insight Teacher console There are 4 sizes of thumbnails that can be sized automatically to the best fit You can choose to only view selected students by clicking on the View All button then checking the View Selected option Classroom Layout Thumbnails can now be arranged in the shape of the classroom Each size thumbnail has its own layout that is automatically saved Classroom layouts can be saved loaded and locked This feature is not supported in WMS teacher Magnify Thumbnails When you hover over a thumbnail the thumbnail size will quickly increase If you do not like this feature it can be turned off by clicking on the View All button then removing the check from the Magnify option Active Application Website Icon In the upper right hand corners of the thumbnail you have the option of seeing an icon of the active application and website Load Save Profile Available under the View menu Profiles save key teacher settings so they can quickly be loaded at a later time The following settings are saved in a profile e Class lists Thumbnail layouts Web Limiting URLs and button state Application Limiting programs and button state Faronics Insight User Guide 65 66 Using Insight
43. eacher and the student computer will indicate that the web is disabled If a student tries to browse to a website that isn t allowed they can optionally be shown a website that lists the allowed websites Note On the Mac Safari is the only supported browser for allowing certain websites Block all works across all web browsers Limit Student Applications Faronics Insight User Guide Temporarily disable all or selected student access to specified software applications This must be configured in the Preferences dialog and then turned on by clicking the Limit Apps button or menu Students cannot get around this feature by simply renaming the application Insight Feature Overview 67 Disable Student Printers Temporarily disable all or selected student printers Once disabled the students will not be able to print until you again enable printing Drive Limiting Limit student ability to access USB thumb drives and CD ROM drives USB keyboards and mice will NOT be affected This feature is supported on all Mac operating systems and PCs running Windows 2000 and higher Limit Task Manager PC or Activity Monitor Mac Check this option if you want to limit the student s ability to run Task Manager or Activity Monitor Keystroke amp Application Monitoring Monitor all keystrokes that have been pressed on a computer by any user This feature will not capture keystrokes at the login prompt or password dialogs This feature is su
44. eful to know the IP Address of your Vernier LabQuest device To find this on the device go to Home gt Control Panel gt Network which will list the device s IP address Also the default login for the Vernier is User root Password vernier Features The LabQuest device supports these features when accessed by a Windows or Mac Teacher e View Student s Screen e Remote Control Student s machine e Blank unblank Student s screen e Ask Student to Vote Send a Message e Aska Question Faronics Insight User Guide Remotely Updating Faronics Insight 35 Remotely Updating Faronics I nsight After the initial installation of Insight Students and the discovery of those computers in the Teacher console Student machines may be updated or re configured with different settings through the Remote Update feature Update I nsight on Selected Students Insight strives to quickly address any defect or issue found and reported by our customers through frequent maintenance releases In addition significant new functionality is added in product releases like this one Once a version of Insight Student is installed on a device from that point on it is possible to deploy new versions from one central administrative view or from an individual Teacher console view You may select an individual Student from the List or multiselect a group of Students to update from the currently installed version to the latest release To accomplish this s
45. ersion will be something similar to 7 6 0 53 If you are on a teacher computer run insight _teacher dmg If you are on a student computer run Insight _ student dmg Click on Uninstall Click Yes Uninstall Type in an administrative username and password Click OK ao F WN Faronics Insight User Guide Installing Faronics Insight on iOS devices Installing Faronics Insight on OS devices Installation Faronics Insight provides free Student and Teacher Assistant for the Apple iPad iPhone or iPod The capabilities described below will only work with an existing Faronics Insight v7 5 or greater environment The Student install is a simple download from Apple s iTunes App Store The Teacher s Assistant install is a two step process 1 From the device download and install the Insight Teacher s Assistant from the App Store 2 Pair the Teacher s Assistant with a Insight Teacher s console running on either a Windows or Mac computer Pairing the Teacher s Assistant with a Teacher Console Pairing the Teacher s Assistant with a Teacher Console is a critical step for the following reasons e The Teacher s Assistant will not discover Students unless it is first paired with a Teacher console The settings to restrict students Internet access or limit application usage are read from the Teacher s Console To Pair the iOS Teacher s Assistant to a Teacher Console 1 Launch the Insight Teacher console on a Window
46. ght User Guide 29 30 Installing Faronics Insight Features Faronics Insight User Guide With the Teacher Assistant paired to the Teacher s Console the Assistant will be able to perform the following features Discover Student computers e Display a thumbnail of student screens Blank Screens e Voting e Web limiting App limiting Send Message e Details View Last used application e Last visited website Battery information Student Question Send Tests To perform a feature on the student computers you may either select one student multiple students or all students To select a student simply touch their thumbnail To deselect touch the thumbnail again There is an implied all selection if no thumbnails are directly selected Once you ve selected the pertinent thumbnails touch the icon for the feature you want to enable To turn off that feature touch the feature icon again If you want to configure a particular feature touch and hold the feature icon and a configuration dialog will appear Blank Screens The blank screens messages are not pulled from the Teacher s Console However the messages can be modified and selected from the Teacher s Assistant either from the Settings menu or by touching and holding the message selection box Voting True False Multiple Choice or Verbal questions can be sent to the students Student results are tabulated and shown in real time to the Teacher s Assistant
47. ght User Guide 53 54 Using Insight Getting Started The Insight product download includes the setup files needed to install Faronics Insight In most cases the Faronics Insight software running on a computer is referred to as the Teacher or Student uppercase as opposed to the users the actual teachers and students lowercase or their general devices Faronics Insight User Guide How Faronics Insight Works 55 How Faronics Insight Works Faronics Insight works by enabling a teacher to see all student computers within a computer based classroom It uses teacher channels to ensure that all the computers in that classroom are visible much like a TV channel enables different TVs to see the same program Faronics Insight has 16 000 teacher channels from which to choose which means that you can have as many as 16 000 different classrooms using Faronics Insight at any given time The best way to set up Faronics Insight in a lab classroom or wireless laptop cart is for each classroom or room to have its own teacher channel This setup enables all of the computers in the same classroom to interact with each other and the teacher to manage the entire room If Faronics Insight is going to be used in a 1 1 environment where every student has a notebook there are two options 1 The recommended option is for teachers to create a Class List and then automatically bring those students into class 2 Another option is to have
48. he actual teachers and students lowercase or their general devices Consider these issues before beginning installation Choose between a normal classroom laptop cart environment or the 1 1 environment For a normal classroom laptop cart environment follow the normal installation instructions later in this manual If you are running Faronics Insight in a 1 1 environment where each student has their own computing device decide whether or not you want the students to have the ability to change their channel to the Teacher channel or if you want teachers to create a list and automatically bring the Students into class We recommend automatically bringing the students into class Here s howit works 1 Setup all student computers with a default home channel which is not used by any teachers 2 Setup each teacher on their own unique channel Using their class room number works well 3 Install the student computers with the default option not to change channels 4 Create a Class List manually or dynamically These lists can be created based on either their login id active directory name or computer name 5 In the Teacher console select the students for the current class or load the appropriate Class List This will pull students from their home channel temporarily to the channel the teacher is on 6 Dismiss the class When the current class list is dismissed all students in the current class will be assigned bac
49. heir computers Faronics Insight User Guide 68 Using Insight Show a Student s Screen Send a student s screen to all other students Simply select a student and click the Show Student button While the button is enabled the student will have control of their machine and their screen will be shown to the rest of the students in the class Anti tampering controls Insight attempts to prevent students from mischievously unloading the software or disrupting the classroom Send and Collect Files Send a message Student Question Text Chat Send files to student computers and then collect them back The student must be logged in for this feature to work The Mac student will handle C and other windows paths for convenience when sending collecting files in mixed PC Mac environment Files can be brought back to unique folders preserving the file names or to a single folder by renaming file names Send a message to any or all students This is often an effective way to get a distracted student back on task Students can click on the Faronics Insight icon and type a question to the teacher A question mark appears on their machine or thumbnail In the Details view you can see the student question in the Last Question column In the Thumbnail view you can see the student question by moving the mouse over the thumbnail image which displays the question in a tooltip The question mark can be cleared by the teacher through a ch
50. her msi or student msi file continue through the install as previously described To install the password protected version Check the box to Enable a security mode 2 Select Active Directory Secure Mode 3 Repeat these steps for both Teacher or Student computers the iOS device must be on the same subnet as the Teacher console To install the Active Directory Secure mode on the Teacher or Student using a script or Active Directory refer to the section Scripting or Mass Deploying Faronics Insight via MSI When in this mode a teacher must be a member of the Domain User Group Faronics Insight Teachers If the teacher is not a member of that group then Active Directory Secure students will not interact with that teacher Creation of the Faronics Insight Teachers Domain User Group is done using the appropriate Windows Server 2003 or 2008 Active Directory tools Once the group has been created those same tools can be used to populate the group with the appropriate teachers While Password Secure Mode requires that both Students and Teachers are installed with this option Active Directory Mode is a bit different If the Student has Active Directory Secure Mode enabled then it will be Security Locked Out to any Teacher who was not installed with the Active Directory Secure Mode enabled or is not a member of the Insight Teachers group The restriction does not go the other way An Active Directory Secured Teacher who is al
51. her s broadcast session Color Reduction Limits the number of colors and suppresses the background image used by the Teacher during Screen Broadcast Remote Control and Show Student This both improves performance and lowers network bandwidth requirement Show Dual Monitors Allows the Teacher to show dual monitors and return thumbnails of students using dual monitors Blank Screens Message This option allows teachers to specify the text to display on the student s screens when they are blanked Enter the text message into the drop down list and select Apply The last 10 messages are saved so they can be quickly selected when blanking screens These messages can be seen from the Blank Screen button on the console toolbar You may view select or delete message from that button System Tray Notification This option allows teachers to show or hide the Faronics Insight icon in the system tray when the console is minimized Faronics Insight User Guide 40 Installing Faronics Insight Sounds If checked the Faronics Insight sound effect will be played when showing the Teacher s screen to Students Student Preferences The Student tab lets you configure the following preferences Remote Control Disable Student Keyboard and Mouse This option allows the teacher to lock out the student s inputs while the teacher is Remotely Controlling a student computer Student Thumbnails Show Current Application Icon On Thumbnails
52. ia MSI 17 Scripting or Mass Deploying Faronics Insight via MSI If you want to run teacher msi or student msi from a script or desktop management tool there are command line options to install Faronics Insight Run msiexec exe and each value should be set to a non null value such as 1 to enable that feature Msiexe exe command line parameters are found by running msiexec exe Msiexec exe is a Microsoft program CHANNEL X Installs Faronics Insight with the Teacher Channel X X must be an integer number from 1to 16000 e ADVANCED OPTIONS Required to set any of the following advanced options e STEALTH MODE An advanced option that when set to a non null value prevents the Faronics Insight icon from being shown on the Student computer STUDENT CHANGE CHANNEL MODE An advanced option that when set to a non null value allows the student to change Teacher channels e NO KEYBOARD MONITORING MODE An advanced option that when set to a non null value ensures that student keystrokes will not be captured on the Student computer NO INTERNET MONITORING MODE An advanced option that when set to a non null value ensures that Internet history will not be captured on the Student computer e AD SECURE MODE When set to a non null value requires the Teacher or Student to enter Active Directory Security Mode Only Teachers that are a member of the Domain User Group Faronics Insight Teachers will be able to manage those S
53. icon in the system tray The version will be something similar to 7 6 0 48 for this release If your Students were installed in Stealth mode the Insight icon will not be displayed in the system tray To determine if a Student is installed in that case you should just see it listed in the Teacher console If for some reason it is not listed but installed there are two ways to check If you can access the Task Manager on the student typically you can do this using Ctrl Alt Del there will be an entry under Processes called student exe and then you will know that Insight is installed If you are unable to access the Task Manager there is Utility available in the folder Support called Student Diagnostics If you run this program on a Student computer the first available test is called Test Local Installation This test will tell you if Insight is installed and running as well as the channel number version and other pertinent data Please contact Technical Support for assistance in using this tool 1 Ifyou are on a teacher computer run teacher msi If you are on a student computer run student msi 2 You will be prompted to remove the software click Next 3 Click Remove 4 Click Finish To silently uninstall Faronics Insight using a script run Msiexec exe with the following parameters Msiexec exe x lt path to teacher msi gt teacher msi qn Msiexec exe x lt path to student msi gt student msi qn Fa
54. imply copy the specific Student installation files from their download location to the location where the Teacher is installed Note If you are using Deep Freeze or similar lock down software on the Student computers you will have to disable or thaw it during this update procedure to allow the new software to be installed onto the student computers Student Installation Files From the download location copy the appropriate student files and place them in the location where the Teacher console was installed The specific Student files are For Windows Students deployed from a Windows Teacher student msi For Windows Students deployed from a Mac Teacher pcupdate zip For Mac Students deployed from a Windows Teacher mupdate zip For Mac Students deployed from a Mac Teacher Insight_ student dmg For Ubuntu Students deployed from either Teacher student Ubuntu run Updating Faronics Insight on Windows Students 1 Begin by installing the latest build of Faronics Insight onto the Teacher computer see the Updating the Faronics Insight Teacher section or Installing Faronics Insight on Windows 2 Ifupdating from a Windows Teacher copy the student msi file from the Windows folder in the download location to the Faronics Insight install folder on the Teacher s computer the default folder is C Program Files Faronics on Windows If updating from a Mac teacher copy the pcupdate zip file from the Mac directory in the d
55. ions to control that student By selecting this option or using the shortcut key F5 on the PC or command r on the Mac you can refresh the list and see any new students that might have entered the class This occurs automatically every three minutes This feature allows you to run an application or a web site on student computers This can be quite useful for younger students who have trouble navigating to a specific web address or starting a specific application Send messages to all or selected students The message will appear in the lower right hand corner of the student s PC or upper right hand corner on Mac Show Internet History Faronics Insight User Guide Shows a list of web sites visited by the selected student This feature works across all browsers on the PC On the Mac Show Internet History will only work with Safari Insight Feature Overview 71 Become a Student Machine If you want to turn the Teacher computer into a student computer temporarily you can do it from the teacher s console Click on Administer then Become a Student Machine It will remain a student computer until it is rebooted or the current user has logged off Remove Selected Students from Class This feature temporarily disables the Faronics Insight on the selected student machines The software is re enabled when a student next logs into that machine or when you use the Add Selected Student Back into Class option on that student machine Whe
56. ismissed all students in that group will be assigned back to their home channel Forgetting to actively dismiss the class is not a problem however as another teacher will be able to pull students to their channel when loading their own Class List Create a Class List manually 1 From the Administer menu select One to One and then Manage Class Lists 2 Determine how you would like to select students and choose the appropriate radio button You may choose to find students by one of the following methods Faronics Insight User Guide 56 Using Insight Student Login Name e Student Machine Name Student Name from Active Directory in Windows environments 3 Click the Browse for Students button 4 Check off the appropriate students for this class and select Add 5 If desired Browse to associate a previously created Profile with this class 6 Save the class by entering a name Class Lists are saved with a lsc extension The class may now be loaded on demand This will cause the current Student List in the console to be replaced by the students in the saved file Create a Class List from a static file 1 Create a csv file that lists the students by either Student Login Name Student Machine Name Student Name from Active Directory An example of what this file might look like for Login Names Student0 1 Student02 Student03 From the Administer menu select One to One and then Manage Class Lists 2 Select Im
57. k to their home channel Forgetting to actively dismiss the class is not a problem however as another teacher will be able to pull students to their channel when loading their own class list Choose a unique teacher channel for each classroom normal classroom setup Faronics Insight User Guide Faronics Insight is designed to work with as many as 16 000 different classrooms on the same network It uses Teacher channels to broadcast the contents of a teacher s computer to student computers on the same channel To simplify installation each classroom should have its own unique channel Think of a Teacher channel as a TV channel All TVs tuned to a certain channel receive the same program In the same way all Students configured to a certain Teacher channel receive the screen broadcasts from the Teacher configured to that same channel If only one Faronics Insight classroom is on your network you can choose any number from 1 to 16 000 If you have multiple Faronics Insight classrooms each requires its own unique Teacher channel number Planning the Installation 11 For each classroom decide which computer will be the Teacher computer Generally you want to set up one Teacher computer per classroom The teacher will use this computer to control all student computers in the same classroom During installation you ll have to specify whether the computer is a Teacher or a Student computer by selecting the appropriate msi file
58. l provide that option For this to function you must first install the Teacher software on that student machine and then over install the Student software Running this utility will stop the local Student application and launch the Teacher application The Faronics Insight Teacher console can issue a Wake On Lan packet to wake up specified student computers For this to work the student computers must be configured in their BIOS to all for a remote wakeup Unfortunately all computer manufacturers seem to set these BIOS settings in adifferent way This utility is used to verify that a particular machine has been setup properly It will take the MAC address of the target computer as a command line option For example if the MAC address of a target student machine were 00 22 64 AD 9C AC you could use WakeUp exe to wake up that machine with the following command line WakeUp exe 00 22 64 AD 9C AC Enter Faronics Insight User Guide 51 52 Installing Faronics Insight Faronics Insight User Guide Topics Using Insight This chapter describes how to use Faronics Insight in your classroom Using Insight Getting Started How Faronics Insight Works Using the Teacher computer About the Student computers User Interface Tips Insight New Feature Overview Insight Feature Overview Using the Test Builder on a different machine Faronics Insight Security Monitoring Faronics Insight Configuration Preferences Faronics Insi
59. ld However the Faronics Insight Show Teacher feature will still work reasonably well Even complex Teacher screens should appear on Student screens within three seconds Simple Teacher screen changes should appear almost immediately Faronics Insight User Guide ey 802 11 Wireless Support 49 Wireless Performance Tweaks If you optionally wish to improve performance you can attempt to configure your Access Point AP Since this differs from vender to vender we can only give general guidelines You ll have to consult your Access Point s manual to see how to actually make the change on your particular Access Point 1 Drop the Beacon Interval as low as possible Generally this can go down to 50ms 2 Set the DTIM to ZERO This allows broadcast and multicast packets to be sent after EVERY beacon packet 3 Increase the Broadcast or Multicast speed Not all AP s allow this to be set Faronics Insight User Guide 50 Installing Faronics Insight Additional Faronics I nsight Utilities SecurityMonitor exe If you suspect a student has a rogue copy of Faronics Insight you can quickly identify that student with the new Faronics Insight Security Monitor The Faronics Insight Security Monitor will capture all traffic and optionally save the data out to a log file Click the Options button select the logging tab and type in a filename Clicking on the options button also allows you to filter by Teacher and by message This new
60. ll the old version before installing the new version If the old version is previous to v6 0 uninstalling is not required but is recommended Updating the Faronics I nsight Student Faronics Insight User Guide Improvements to the Faronics Insight software are released as needed If you ever wish to update the Student computers to the latest build of Faronics Insight there is an automated way to do this It is no longer necessary to re install the software manually on all Student computers See the section Remotely Updating Faronics Insight earlier in this guide for more information Faronics Insight Security Monitoring Faronics Insight Security Monitoring Security Monitor With a tool as powerful as Faronics Insight there s always a possibility for misuse A student may be tempted to find an unauthorized copy and load the Teacher software to disrupt a class There are three ways to deal with possible misuse 1 Set school policies around appropriate behavior monitor and enforce the policy 2 Install Faronics Insight in Active Directory Secure Mode which requires teachers to belongto a domain group called Faronics Insight Teachers in order to manage student computers Recommended method 3 Install Faronics Insight in Password Secure Mode which requires a password on both the Teacher and Student machines before access is allowed Security Monitoris also available in the Utilities folder from the Faronics Insight download
61. lows for up to 3 different TP Directed Broadcast addresses These are special addresses which when properly formed will traverse your network as a single directed UDP packet until the destination subnet is reached Upon reaching the destination subnet the router will then convert the packet into a standard UDP Broadcast packet For this to function the routers must be configured to forward IP Directed Broadcast packets sometimes routers refer to these as UDP Directed Broadcasts and the address of these packets must be properly formed This utility will help with the later You must enter the IP address of any student machine on the target subnet along with the subnet mask for that subnet After both addresses have been entered click on the Calculate button Copy the resulting address into one of the three Subnet entries in the Data Transmission area of the Network tab of the Teacher Preferences dialog LSeriesLocation exe The Teacher Channel is generally set during installation The Faronics Insight software can always be re installed to update the local Teacher Channel on a student or teacher machine This utility can also be used to update that local Teacher Channel It must be run with local Administrator rights On a Teacher machine it can also be used to group channels together It is a Additional Faronics Insight Utilities console application All parameters are passed on the command line The new Teacher channel must
62. mes for each thin client device The Client Name DEFAULT can be used as a default setting If a Thin Client does not find itself in the LskTSDat ini file it will assume the configuration of the DEFAULT entry if that entry exists NOTE Some Thin Client devices require configuration to set a unique Client Name for the device Faronics Insight requires all Thin Client devices to have a unique Client Name Please check your Thin Client device s documentation to make sure each device has a unique Client Name Following the Client Name is the type of Faronics Insight software to run on that thin client device either Student or Teacher The next parameter defines which Faronics Insight Channel to use for that thin client Generally all thin client devices in the same classroom will have the same Channel number The last parameter defines the Faronics Insight Display Name The Student will appear in the Teacher Console with both the login name and this name By default we use the Client Name but that can be changed if a more meaningful name is desired If you are load balancing i e multiple Terminal Servers serving the same classroom you must install Faronics Insight software on all Terminal Servers and then replicate the completed LskTSDat ini file to all Terminal Servers If there are many Terminal Servers load balanced together it is possible to configure Faronics Insight to share a common LskTSDat ini file Faronics Insight User G
63. n By default Faronics Insight assumes that all Students will be on the same IP subnet as the Teacher However it is possible to configure Faronics Insight to function properly even when the Teacher resides on a different subnet or even a separate segment from the Student IP Subnets and VLANs If the Teacher is on a different IP Subnet from the student computers the default IP Broadcast UDP packets used by Faronics Insight will not be received by the Student and that machine will not be displayed in the Student List Instead you must configure the Teacher software to use either TP Multicast or IP Directed Broadcast packets IP Multicast supports the ability to have one device a Teacher send a message to a set of recipients Students with special multicast addresses rather than a single device IP Directed Broadcasts are special addresses which when properly formed will traverse your network as a single directed UDP packet until the destination subnet is reached Upon reaching the destination subnet the router will then convert the packet into a standard UDP Broadcast packet For either transport method to work it is important to first verify that your network routers have support for that feature enabled For IP Directed Broadcast to work your routers must also be configured to forward IP Directed Broadcast packets sometimes routers refer to these as UDP Directed Broadcasts and the address of these packets must be properly
64. n a student s machine has been disabled it will still appear in the list but will have a graphical stop sign on the computer screen This is just a reminder to the teacher that this student is not controlled by Faronics Insight Change Machine Display Name Student Question This option does not alter the computer s actual machine name However it will allow an alternative name to be displayed in the Faronics Insight s Machine Name field If your computers do not have meaningful Machine Names you can use this option to better name the computers i e Row 1 Column 5 Students can type in a question for the teacher That question can be seen by the teacher by hovering the mouse over the thumbnail or looking at the Last Question column in the details view Update Faronics Insight on Selected Students This option can be used to quickly install a new version of Faronics Insight on selected student computers To enable this feature please refer to the Install Guide Change Student Channel from the Console Properties Page Changes student channels from the teacher s console This must be enabled by an administrator with the EnableChannelSelect exe utility The properties page is a useful troubleshooting tool if you need to know what teacher is taking an action on a particular student It also shows the amount of power remaining in the battery and its charging status Toolbar Configuration The toolbar can be customized through the me
65. n screen This option allows you to draw with a red pen on the screen Press the left mouse button and move the mouse to draw To end this mode close the Draw on Screen window by clicking on the X in the upper right corner of the screen Easy to see mouse cursor In order for the students to better see the teacher s cursor a large red cursor appears in the student view These cursors are the same shape as the real cursor but are 4 times the size and are bright red Student Screen Snapshot Save a student s screen to a standard graphic file jpg or bmp The date time and student login name are displayed in the saved file NetWare Support If the computer is a using the NetWare client software Insight will use the NetWare login name instead of the Microsoft login name Multicast support One of the benefits of using TCP IP is the availability of Multicast Multicast allows networking hardware to keep Faronics Insight traffic local to Faronics Insight computers and cross subnets Because some network routers or switches don t support Multicast this option is disabled by default but can easily be enabled in the Preferences menu on the Network tab Student Power Off Log off restart or power off student computers This feature might experience problems on Windows 9x machines Microsoft states that this will not work on certain hardware While it has been tested successfully on Compaq Dell and IBM computers it may not be able to
66. nu View gt Configure Toolbar On the PC it can also be configured by holding down the alt key while dragging the buttons to a new location or removing them by dragging them off the button bar You can also reset the toolbar back to the default in the Customize Toolbar window If there are more buttons on the bar than you can see they can be accessed through the gt gt chevron button on the upper right corner of the toolbar Faronics Insight User Guide 72 Using Insight Student Name from Active Directory Faronics Insight normally displays the Windows or Novell login name However if the Student Display name is available in Active Directory that Display name is displayed in the Login Name column Teacher Kiosk Mode Preferences Faronics Insight User Guide The Faronics Insight Teacher console can be run in a way so that it cannot be minimized or closed To run the Faronics Insight Teacher console in Kiosk Mode refer to the Installation Manual Preferences configures how Faronics Insight works See the Configuration Preferences section below NOTE The system administrator who set up Faronics Insight on your network most likely optimized these settings during installation You may want to consult with that person before making any changes to the custom preferences Using the Test Builder on a different machine 73 Using the Test Builder on a different machine Teachers may want to create tests on a home compute
67. ownload location to the Insight install folder on the Teacher s computer the default folder is Applications Faronics on a Mac 3 Inthe Faronics Insight console select the computers that you would like to update 4 Click Administer and then the Update Faronics Insight on Selected Students menu option 5 Provide the credentials for the Students selected The entire group of Students must be accessible with the same Administrative credentials Faronics Insight User Guide 36 Installing Faronics Insight This will take a few seconds for every student selected When it is done you may need to press the View then Refresh F5 menu item to see the newly installed version on the student computers When deploying students through Update Faronics Insight on Selected Students menu the settings that are pushed out to the student are the same as the Advanced Options set during the Teacher install Note This method will only work if there already exists a v6 5 or newer Student running on the computer This method cannot be used to upgrade a v6 2 student to v7 6 student Upgrading from v6 2 to v7 6 requires a reinstall of the software on the local device Updating Faronics Insight on Macs 1 Begin by reinstalling the latest build of Faronics Insight onto the Teacher computer See Updating Faronics Insight section above 2 Copy mupdate zip from the Mac directory to the Faronics Insight Install folder on the Teacher s computer the
68. port Students 3 Select the csv file that was previously created 4 Ifdesired Browse to associate a previously created Profile with this class 5 Save the class by entering a name Class Lists are saved with a lsc extension The class may now be loaded on demand This will cause the current Student List to be replaced by the students in the saved file You can later Dismiss Current Class from the same menu location Create a Dynamic Class List from your Student Information System SIS Faronics Insight User Guide Because of the number of different student information systems that exist Faronics Insight has chosen to take a more generic approach to our integration with these tools Generally these systems provide a mechanism to export data like the Student Name for example and to schedule that data export on an ongoing basis To prepare for implementing Dynamic Class Lists you will need to create two files by exporting the required data from your SIS software The first one is the Teacher file It should contain only three columns of data separated by commas Your tool should have an export option to save as csv but if not a plain text file is also acceptable How Faronics Insight Works 57 The data needs to be listed in specific order by row Teacher name Class ID Class Name with these items separated by commas The Teacher name can be either their Network Login Name their Machine Name orin Windows environments with Ac
69. pported on all Mac operating systems and PCs running Windows 2000 and higher Student Voting Ask Yes No or multiple choice questions from the Faronics Insight Teacher console View in real time how many students have responded and how they responded Student Testing Create up to 100 question tests that can include graphics jpg png gif omp The test questions can be randomized sent out to one or more students and tracked in real time Teachers can optionally time the test show results to students and export the results to a csv file Muting Mute the sound on student computers This can be done through the Mute button or through the Mute Student Speakers menu under the Restrict menu Notebook battery monitoring Monitors the battery state on a notebook or iPod If the charge drops below 50 a yellow warning battery icon is displayed If the charge drops below 20 a red critical battery icon is displayed The percentage remaining and A C status is also available from the Properties menu Secure Mode Faronics Insight can be configured to require a password to access the console This password must match the password that was entered during the secure student install Blank Screens Blank out all student screens on your channel and disable all student keyboards and mice The message may be customized in the Preferences menu This feature is useful when you want to lecture without the distraction of students playing with t
70. properly power down all brands or models of computers running the Windows 98 or ME operating system Please see Microsoft Knowledge Base Article Q220706 Faronics Insight User Guide 70 Using Insight Power on or Wake On LAN Channel Grouping View Only View All Refresh List Run Program Send Message If your student computers are configured to take advantage of Wake On LAN technology the Faronics Insight Teacher can power on all student PC s Most computers ship with the Wake On LAN option turned off in the BIOS so you must go into the BIOS setup at boot time and turn it on Apple s version of Wake On LAN will wake a Mac from sleep but will not power on a Mac that is off The teacher can control any specific channel or group any number of channels together controlling them simultaneously Allows teachers to supervise a selected student machine While monitoring you will see everything the student is doing but will not be able to control that student s keyboard and mouse This will show all computer screens in the classroom as a small medium large or extra large thumbnails As you move your mouse over a thumbnail image the student s login name and computer name for that image appear in a tooltip If the student has a question you will also see that question in the tooltip If you hover for about a second the thumbnail will optionally get larger If you right click a thumbnail view you will get a menu of opt
71. r from the product download to the Teacher machine Faronics Insight User Guide 16 Installing Faronics Insight To install Faronics Insight on a student computer Faronics Insight User Guide 1 In My Computer go to the Faronics Insight product download location and double click student msi in the Windows folder 2 Click Next Read the license agreement that appears then click I Accept then Next 4 Typein the Teacher channel number 1 to 16 000 that will manage that Student or in 1 1 environments enter the Home Channel number determined for that student device Remember to choose a unique number for each classroom Click Next If you d like to set any Advanced Options Check the box Check to configure advanced options 6 Set any advanced options 7 Click Install The Advanced Options include the following choices which are covered in more detail in the Scripting or Mass Deploying Faronics Insight via MSI section below Stealth mode prevent the system tray icon from appearing on the student s machine Change channel allow the student to change the channel on demand No keyboard monitoring Turns off keyboard monitoring on the student s machine No Internet monitoring Turns off Internet history monitoring on the student s machine Allow Task Manager Activity monitoring Restricts the use of Task Manager Activity monitoring on the student s machine A Md Scripting or Mass Deploying Faronics Insight v
72. r or different computer on the school network To create tests on a different computer other than the Faronics Insight Teacher computer follow these steps 1 In My Computer browse to c Program Files Faronics On a Mac browse to Applications Insight Testing Windows copy the Testing directory to a thumbdrive CD or network drive On a Mac copy Testbuilder app On Windows paste the Testing directory from the thumbdrive CD or network drive to any Windows computer On a Mac paste Testbuilder app to any location On Windows double click on Testbuilder exe to launch the Faronics Insight Test Builder On a Mac double click on Testbuilder app 5 Create atest Save a test Copy the saved tests lst files back to the c Program Files Faronics Insight Testing folder on Windows or the Applications Insight Testing folder on a Mac Browse for the newly created test and send it out to the students through the Faronics Insight Teacher console Faronics Insight User Guide 74 Using Insight Faronics Insight Security Monitoring Security Monitor Faronics Insight User Guide With a tool as powerful as Faronics Insight there s always a possibility for misuse A student may be tempted to find an unauthorized copy and load the teacher software to disrupt a class There are three ways to deal with possible misuse 1 Set school policies around appropriate behavior monitor and enforce the policy 2 Install Insight
73. r products ensure 100 machine availability and have dramatically impacted the day to day lives of thousands of information technology professionals Fueled by a market centric focus Faronics technology innovations benefit educational institutions healthcare facilities libraries government organizations and corporations Product Documentation The following documents form the Faronics Insight documentation set Faronics Insight User Guide This document guides you how to use the product Faronics Insight User Guide Supported Environments 7 Supported Environments Faronics Insight supports any combination of computers running the following operating systems Windows 2000 Windows XP 32 Windows Vista 32 64 Windows 7 32 64 Windows 2003 and 2008 Terminal Server Windows MultiPoint Server 2010 and 2011 NComputing devices Mac OS 10 4 or greater and iOS3 and iOS4 on iPads iPods and iPhones Please note that the Faronics Insight Teacher console for the Mac will only run on Intel based Mac hardware running OSX 10 5 or greater Support for NComputing devices is dependant on the device model and version of the vSpace software installed Faronics Insight is supported on Linux for students running Ubuntu 32 64 version 10 or 11 with the Gnome Desktop and the Firefox browser 3 x or 4 x Please see the section Installing Faronics Insight on Linux on page 32 for a list of supported features Full parity with existing Stu
74. re allowed when Limit Web is turned on The list of web sites do not need to include the http orthe www prefix One site is entered at a time followed by a return enter The lists of websites can be saved and loaded by using the Load and Save buttons The files are saved as lsu files A sample list might look like this www cnn com nationalgeographic com microsoft com Block the following Web Sites This option allows you to type in a list of websites that are blocked when Limit Web is turned on The list of web sites do not need to include the http or the www prefix One site is entered at a time followed by a return enter The lists of websites can be saved and loaded by using the Load and Save buttons The files are saved as lsu files to a location of your choice Note In both the Allowed and Blocked Websites sections you may use the and wildcards to specify websites Web limiting on Windows will occur with 32 bit Internet Explorer 6 x 9 Firefox 3 x or 4 x and Chrome Web limiting on the Macis supported on Safari and Firefox 3 x or 4 x If Web Limiting is turned on 64 bit Internet Explorer will simply be blocked from launching on Windows and Chrome will be blocked on Mac Restrict Private and IP Address Browsing Prohibits students from using the InPrivate Browsing feature in 32 bit Internet Explorer only and browsing to websites using their dotted decimal IP Address Internet addresses Application
75. ronics Insight User Guide 26 Installing Faronics Insight Installing Faronics Insight on a Mac Faronics Insight has the ability to both monitor and manage students on Mac computers as a Teacher as well as support for Students running on this platform New in this release is added support for the latest version Mac OS X 10 7 Lion The installation process on Mac 10 4 or greater is similar to a Windows installation but there are slight differences Manual Installation After downloading the Faronics Insight installation file from the Customer Portal unzip the file To install the software on a teacher computer follow these instructions 1 Copyinsight_teacher dmg from the Mac folder to the Mac Teacher computer 2 Double click on insight_teacher dmg 3 Double click on insight_teacher pkg 4 Followthe installation wizard to the Software License Agreement After reading the terms of the license select Continue and Agree al Enter a teacher channel number 1to 16 000 Choose a unique number for each classroom 6 If desired check the box to configure Advanced Options These options are the same as previously described in the Scripting or Mass Deploying Faronics Insight via MSI section Again these options relate to the case when a Teacher becomes a Student 7 Click Continue The installation location cannot be changed Faronics Insight must be installed on the system drive 8 Click Install The installer will ask for th
76. ronics Insight User Guide After configuring your network devices as described configure the Faronics Insight software to use that transport method 1 Select Administer Preferences from the console menu on the Teacher computer 2 On the Network tab choose either IP Multicast or IP Directed Broadcast in the Data Transmission section 3 IfIP Directed Broadcast is the preferred method enter the IP address determined to be the correct one as shown by the DirBCastAddr exe utility If a specific Teacher machine must communicate with Student machines in more than one subnet add the addresses for the subsequent subnets Each Teacher installation should be configured with only the subnets where Students with whom they interact with reside So different Teacher machines can and will have different subnet addresses listed in the Network configuration dialog in those environments with more than three subnets In the rare case that more than three subnets are needed for a specific Teacher installation please contact Technical Support for further assistance You can validate your implementation by launching the Teacher console which should now automatically discover the Student machines on the other subnets If UDP data is traversing the network properly the teacher will be able to broadcast his or her screen or blank student screens If the teacher can also view thumbnails of the students in the Student List or remotely view student screens then
77. rver Installation Terminal Server Installation is a two step process Initially the TerminalServer msi installation program needs to be run on the Terminal Server This will copy all needed files to the Terminal Server but will not configure any Terminal Server client computer as either a Teacher or Student If the Terminal Server is in Execute mode the After Installation dialog will appear Since Faronics Insight has been designed to install onto a Terminal Server it is not necessary to complete this dialog You can press the Cancel button on this dialog at any time Once you have completed this first step and the Faronics Insight files have been copied to the Terminal Server Faronics Insight must be properly configured to run on each desired thin client computer You may do this in one of three ways Manual Student or Teacher Configuration Login to a thin client terminal with Administrator rights and run the SetupTSClient exe configuration utility Repeat this for each thin client device in the classroom Scripted Student or Teacher Configuration You can script the SetupTSClient exe utility The following command line options are recognized X Configures the Teacher channel where X is the desired channel number StUdEnT Configures that thin client device to run the Faronics Insight Student software at login TeAcHeR Configures that thin client device to run the Faronics Insight Teacher software at login
78. s Insight files to the Host computer with the TerminalServer msi package and then configure the client computers with the SetupTSClient exe utility U Series The U Series platform is only supported as Stations connected to a Windows Multipoint Server Thin Client Limitations While every effort has been made to implement all Faronics Insight functionality for thin client devices there are some limitations The following is a list features that do not work on thin clients Sound Muting USB limiting e Printer limiting Power on e Shutdown or Reboot e Change student channel now done from ini file e Change student display name now done from ini file Extensive student hardening it is assumed that a thin client device is locked down from the Server Faronics Insight User Guide Installing Faronics Insight on Windows MultiPoint Server 21 Installing Faronics Insight on Windows MultiPoint Server Installation New to Faronics Insight is a special plug in version of the Teacher for Windows Multipoint 2011 servers Unlike the install for Windows Multipoint 2010 the new version will create a launch point within the Mulitpoint Manager with the familiar Faronics Insight icon Selecting this icon allows the teacher to easily access all the features of both WMS 2011 and the Faronics Insightproduct in the same interface 1 For Windows Multipoint Server 2010 boot the server into Maintenance Mode This step is not nece
79. s or Mac computer 2 From the Administer menu select Manage Teacher s Assistants A window will be launched from which the iOS device will be authorized 3 Connect the iOS device to the organization s wireless network 4 Launch the Teacher s Assistant by clicking on the Teacher icon on the iOS device 5 TheiOS device will discover and list the available Teacher machines on the network Select the appropriate Teacher machine from the list 6 A passcode will be generated and displayed on the iOS device Inthe Manage Teacher s Assistants dialog on the PC or Mac the iOS device will appear in the window Select the device and click Authorize 8 Type in the Passcode that was generated on the iOS device and click OK Once the Teacher s Assistant has been paired with the Teacher s Console the pairing will automatically occur whenever the Assistant is launched To stop pairing the iOS device toa Teacher select the iOS device in the Manage Teacher s Assistants menu and click Remove With the pairing complete the Teacher s Assistant will discover all of the Student computers on the Teacher s channel and download the appropriate feature settings At this point the Teacher s Assistant will be able to perform the features even if the Teacher s Console is closed However if the Teacher s Assistant app is closed you must start the Teacher s Console on the Mac or PC before re starting the Teacher s Assistant app Faronics Insi
80. screen in a re sizeable window and does NOT disable the student s keyboard and mouse Show Dual Monitors Turns on dual monitors support on the teacher console and the student Blank Screen Message Allows the teacher to specify a message that will be shown when student screens are blanked Sounds Allows the teacher to turn off the sound that is played when the Show teacher or Show student button is pressed Limit Task Manager Activity Monitor on Student If checked the Task Manager on PCs and the Activity Monitor on Macs will be disabled This helps prevent hacking and disrupting Faronics Insight Restrict IP Address and Internet Explorer In Private Browsing Some students were using IP address browsing to get around Faronics Insight s web limiting feature If this option is selected students cannot browse the web using IP addresses i e http 70 235 50 6 Faronics Insight will also restrict the In Private browsing feature of Internet Explorer Web Limiting Specifies when Web Limiting is enabled whether to Block all Web Browsing e Allow only the following websites Block the following websites List of websites can be saved and loaded The wildcards and can be used On Windows students the web can be limited on Windows Internet Explorer Firefox and Chrome On Mac students the web can only be limited when students are using Safari Application Limiting Specifies when Application Limiting is enabled whether
81. sible to right mouse click on computer thumbnails to access the key features When selecting computer thumbnails we recommend using ctrl a to select all computers or hold down the ctrl key and click with your mouse to select a group of computers On the Mac use command a to select all computers In the thumbnail view you can select multiple computers by just selecting them with the mouse When using the toolbar buttons a single click enables that feature and presses the button Another click will disable that feature just like a toggle switch It is possible to have multiple Teacher consoles monitor the same classroom However only the first Teacher s action on a computer will take effect and only that Teacher console can stop the action For example if a teacher blanks the student s screens another teacher cannot unblank the student s screens p About the Student computers 59 About the Student computers Faronics Insight is set up to run in the background on student computers Students will automatically be discovered by the teacher on their channel provided that the network is functioning properly and the appropriate selections have been made in the Network tab for Multicast or IP Directed Broadcast configuration Faronics Insight Student Icon A Faronics Insight icon green circle of circles appears in the system tray at the bottom right corner of the computer screen in Windows On the Mac it appears as a small icon at the
82. sight Teacher Icon to control Faronics Insight Instead the hot key sequence lt Ctrl gt lt Alt gt lt L gt can be used to bring up the Faronics Insight Teacher s menu Wake On LAN Support 47 Wake On LAN Support Wake On LAN WOL technology can be used to remotely power on student computers However Student computers must be configured to enable WOL The steps needed to do this vary with every computer model Generally the computer needs special hardware to support this and there is a BIOS switch which needs to be enabled It is best to consult with your computer supplier to determine the actual steps needed In the utilities folder of the Faronics Insight product download there is a utility WakeUp exe which can test compliance of WOL This utility will send a WOL Wake Up signal to a specified target computer To use this utility you will need two computers the target computer and a console computer Both will need to belong to the same IP subnet You will have to determine the Physical MAC Address of the target computer If this computer is a Win9x computer you can use the Window s winipcfg exe utility Otherwise you can run the IPCONFIG ALL command from a command prompt Once you have the Physical MAC address of the target computer shut down that computer and from a command prompt on the other console computer you can run the WakeUp exe utility This will send the WOL Wake Up packet to the target comp
83. so aa member of the Insight Teachers group will be able to control Students who do not have AD Secure Mode Enabled without any restrictions Note Active Directory Secure Mode is not available yet for Mac Teachers or Linux or Mac Students Uninstalling Faronics Insight from a Windows Computer 25 Uninstalling Faronics Insight from a Windows Computer To prevent the unauthorized removal of Faronics Insight software the installation has been designed to be tamper resistant Rather than using the customary Add or Remove Programs mechanism in Windows Faronics Insight requires the presence of the original install package to uninstall the software The msi install package acts like a toggle switch To uninstall Faronics Insight from a Windows computer simply double click the same file you used to first install the product to run the installation program again This will remove the software If you were to select and run the file again the software would be re installed If the download package is no longer available you should be able to download it again from your customer account in the Customer Portal If you are not able to access your account please contact Technical Support and they will provide you a copy of the msi file It will be necessary to know the exact version of the software installed This can be found in the Student List view of the Teacher console or locally by hovering with your mouse over the Faronics Insight
84. ssary with the 2011 version as it will automatically switch to that mode 2 Login as Administrator 3 Go to the Faronics Insight product download location and double click either the MutipointSever2010 msi or MultipointServer20 11 msi from the Multipoint Server folder 4 This will copy all needed files to the server and set all necessary registry values The possible installation options as detailed in the Scripting or Mass Deploying Faronics Insight via MSI section of the Install Guide also apply to the MultiPoint msi package Configuration By default Faronics Insight assumes that any user who is a member of the Administrators group will run the Faronics Insight Teacher console at login this feature is specific to Windows Multipoint Server 2011 and later All users not members of the Administrators group will run the Faronics Insight Student software at login It is possible to alter the default actions by creating and populating three optional local User Groups Local User Groups e Faronics Insight Students e Faronics Insight Teachers e NotTeacherOrStudent Exceptions can be made with the three optional local User Groups mentioned above If a user is not supposed to run either Teacher or Student software add that user as a member of the local User Group NotTeacherOrStudent If the user is supposed to run the Teacher software but is not a member of the Administrators group add that user to the local User Group
85. ssroom Layout allows you to arrange the thumbnails in the shape of the classroom A classroom layout is automatically saved for each size of thumbnails To switch to a classroom layout view click the arrow to the right of the View All button and select Classroom Layout Snap to Grid makes it easier to align thumbnails when in Classroom Layout view Lock Layout makes sure the layout stays the same once you ve set it Note Classroom Layout is not an available feature in the WMS teacher Show Tooltips Show Tooltips will either Show or Disable tooltips in the thumbnail view Magnify Thumbnails The magnify menu on the View All button turns on or off the ability to hover over a thumbnail and have it expand temporarily to a larger size Faronics Insight User Guide Insight New Feature Overview 63 Insight New Feature Overview Insight includes many new features but was designed to remain simple and easy to use Here s a list of new features included in this release which are available in the Windows Mac and WMS teacher Blank Screen before Login You may now blank student screens before students login to their device and display a configurable message in the student screen The same menu item Blank Screen is selected however not it will be applied to all students in the list even if they are logged out Show Teacher screen before Login You may also choose to Show Teacher before some or all students have logged in When Show
86. subnets or other segments If you need to cross a subnet we recommend either IP Multicast or IP Directed Broadcast IP Multicast Transports Faronics Insight data to students via TCP IP Multicast Multicast allows networking hardware to keep Faronics Insight traffic local to Faronics Insight computers If your network hardware supports this option it s highly recommended IP Directed Broadcast If the teacher is on a different IP Subnet from some or all of the students and Multicast is not possible this option can be used To calculate the proper address use the DirBCastAddr exe utility in the Utilities folder on the Faronics Insight product download Faronics Insight User Guide Configuring Faronics Insight Preferences 43 Note Some additional configuration of the Routers Switches may be needed to enable Multicast and or Directed Broadcasts on your network Consult your hardware guide for your switches routers to be sure For more information regarding these options refer to the section Installing Faronics Insight in a VLAN Multiple Network Adapters Teacher Channel Specify Network Interface Card Some computers actually have more than one Network Interface card NIC and or multiple IP addresses i e a router Many times these may be virtual or wireless network adapters Faronics Insight will always use the first NIC that responds but that is not always the desired NIC or network You can use this che
87. t 3 Read the license agreement that appears then click I Accept then Next 4 Typein a Teacher channel number 1 to 16 000 then click Next Remember to choose a unique number for each classroom 5 Ifnecessary set any Advanced Options Check the box Check to configure advanced options Most of these options only apply to the Teacher when it becomes a Student computer 6 Select a Security Mode option if desired Selecting either mode is not required and is not recommended unless you have read the section Installing Faronics Insight in Secure Mode later in this guide Checking the box to Enable a security mode allows you to then select one or both security modes If Password Secure Mode is selected then both Teacher and Student installs require that password to subscribe to a channel If Active Directory Secure Mode is selected then the teacher must belong to an Active Directory group called Faronics Insight Teachers that must be created by your IT staff Click Install 8 Click Finish to complete the installation 9 Ifa Teacher was previously installed on that device then a reboot will be required in order to update the existing files By default Teachers are installed without the ability to change their channel If you wish to allow teachers to have the ability to change the channel or to view multiple channels you must copy and run the EnableChannelSelect exe utility located in the Utilities subfolder in the Windows folde
88. t 47 802 11 Wireless Support ee 48 Special Hardware Requirements 0 2 000 cc ee 48 Additional Faronics Insight Utilities o ooo 50 Using Insight o ococococccc a 53 Getting Started ses i aka hak a a a i aia AR e ia Mak ee a dee ee de hk ek eae eA a 54 How Faronics Insight WorkS auauna aaa ee 55 Implementing Class Lists o oo ooo 55 Using the Teacher computer 1 58 About the Student computers sanaaa aaa ee 59 User Interface TIPS 2 sera casada Oba ee aos Gael far ys eee ca a dea ia eae Se ai 60 Insight New Feature Overview asana 0 ee 63 Insight Feature Overview 0 0 0 a 65 Using the Test Builder on a different Machine 0 er 73 Faronics Insight Security Monitoring o o o o o oooo ee 74 Faronics Insight Configuration Preferences auauai ee 75 Faronics Insight User Guide Topics 5 Preface This user guide explains how to install Faronics Insight as well as the Student and Teacher s Assistant on the Apple iPad iPhone and iPod This user guide also explains how to use Faronics Insight and its features Important Information Installing Faronics Insight Technical Support Faronics Insight User Guide 6 Preface Important Information This section contains important information about your Faronics product About Faronics Faronics delivers market leading solutions that help manage simplify and secure complex IT environments Ou
89. talling Faronics Insight on Linux 2 ee 32 Pi Stall AGO Mei cranes at anaes a Aa gs eae ee eee ns ces yap hs an ore Dn veto aes 32 POALUECS 2b cate true saci O A 32 Installing Insight on Vernier LabQuest DeviceS o ooo e ae 34 Installation cor rra ia dnt p aa a A A A A A RO 34 FealuUiGSis ii e A A A A A a ia BS 34 Remotely Updating Faronics Insight o o o oo coco 35 3 Faronics Insight User Guide 4 Contents Update Insight on Selected Students 1 cc es 35 Running Faronics Insight in Kiosk Mode o ooo 38 Configuring Faronics Insight Preferences 20 aaa ee 39 Teacher Preferentes 39 Student Preferentes 2 ace dew ee eda a ee Pe ee ee ee i 40 Web LIMIBINO 5 soci di ela OE ee Ge ieee Adal da Mele ee Gaara 4 40 Application Limiting csa 0 0 Eaka Eaa 41 Keystroke Alerts 2 44 6425 249 6 244 Daun cde Ra ka dd haw Ra Mae 2ak behaved 42 Drive LIMINO s i iei oa dese ee Re hee Ah BA ged dow ahha peed te thea ao ge Hod oR ada geod cae ade esate 42 NGEWOR KG ao eeaeee ocio enc teeta ene fave a e cet ates cena ie aa 42 Changing Channels s sucses os wai soani noaa t aon a a oni a E a E a E a a a a E 43 Updating the Faronics Insight Teacher 2 0 0000 ce ee 44 Updating the Faronics Insight Student 0 00 00 00 ee ee 44 Faronics Insight Security Monitoring 2 0 ee 45 Faronics Insight in a NAL environment 0 000 ce ee 46 Wake On LAN Suppor
90. tive Directory their Student Name The Class ID number can be any numeric identifier it just needs to be unique for each class The second file you need is a Student file The Student file needs to include only two columns of data separated by commas ClassID and Student Name The Student Name can again be their Login Name their Machine Name or in Windows environments with Active Directory their Student Name Each of the two files must be named as follows case sensitive ClassesByTeacherLoginName csv StudentsForClassByLoginName csv ClassesByTeacherMachineName csv StudentsForClassByMachineName csv ClassesByTeacherADName csv or StudentsForClassByADName csv depending on the method you chose to export the data for the Teacher or Student name Once you have exported this data to the files and named them appropriately copy them to any network location that your Teacher machines can access Most SIS tools allow you to schedule this kind of data export but if not it would be easy to setup a cron job to export and copy this data to the file share as often as you like To use these files withFaronics Insight after installing the Teacher then launch the console The steps to load the lists are the same on Windows and Mac with one exception The Load Dynamic Class List menu item must be enabled in the Windows console with a utility provided in the Windows folder in the install download image Simply copy the file ADClassListShimCSV exe
91. to Faronics Insight User Guide 76 Using Insight Allow only the following applications e Block the following applications Applications can be added to either the allowed or blocked lists by clicking on the add button in the preferences dialog or by Viewing the Student s Running programs The preferences dialog shows applications running on the Teacher s PC The application lists can be saved and loaded Show Current Application Icon on Thumbnails When enabled this feature shows the current application that is running on the student PC as an icon in the upper left hand corner of the thumbnail Show Last Visited Website Icon on Thumbnails When enabled this feature shows the website that was last visited by the student as an icon in the upper right hand corner of the thumbnail Full Path of the Faronics Insight Folder on Student Machines Allows the teacher to specify the default location for student files This can be on the hard drive or a network drive Drive Limiting Specifies the kinds of drives that should be blocked when you click the Limit Drives buttton Keystroke Alerts Create save and load lists of words that alert the teacher if typed by a student Each word should be separated by a carriage return Note There are additional options such as the network tab that are described in the Installation manual and should only be changed by a system administrator Faronics Insight User Guide
92. to the location of the Teacher install typically C Program Files Faronics and its presence in the folder will enable this menu item 1 From the Administer menu navigate to One to One and select Load Dynamic Class Lists 2 Browseto the location where you saved the Teacher and Student csv files 3 Select the class and students you wish to load You can later Dismiss Current Class from the same menu location The console will always check these files for changes so new students coming in or teachers changing classes will be handled automatically Faronics Insight User Guide 58 Using Insight Using the Teacher computer Faronics Insight User Guide The use model for Insight is quite similar to previous versions On the teacher computer you will see a small Faronics Insight icon that looks like a small green circle of circles in the system tray The system tray is located in the bottom right corner of your computer screen You will use this menu to control the key features of Faronics Insight On a Mac the Faronics Insight menu can be accessed on the dock icon More advanced features are available when you access the Faronics Insight Teacher console The console can be accessed by left clicking on the Faronics Insight system tray icon or dock icon or launching it from the Start menu In the console the key features are available as icons on the toolbar All of the features can be accessed through the menus It is also pos
93. tudents SECURE MODE When set to a non null value the Password Secure version of the product is installed that requires a password be entered on the teacher console to connect to Student computers which must also be installed in this mode e PASSWORD A password is required when turning on secure mode PASSWORD CONFIRM Confirmation of the password is required when turning on Password Secure mode e TASK MANAGER LIMIT An advanced option that when set to a non null value allows the Teacher to decide to limit or not limit Task Manager and Activity Monitor ENABLECHANNELSELECT When set to a non null value allows the Teacher to change channels to view one or more classrooms For example if you want to silently install a Password Secure mode Teacher that can change channels but starts on channel 3 with a password of test your script should look like this Msiexec exe i lt path to teacher msi gt teacher msi qn ADVANCED_OPTIONS 1 SECURE_MODE 1 PASSWORDs test PASSWORD_CONFIRM test CHANNEL 3 ENABLECHANNELSELECT 1 Faronics Insight User Guide 18 Installing Faronics Insight Installing Insight in a Thin Client Environment Faronics Insight supports a Terminal Server NComputing or MultiPoint server environment Faronics Insight allows thin client computers to be used as student and or teacher computers You can mix and match thin and traditional client computers fat clients in the classroom Terminal Se
94. uide 19 20 Installing Faronics Insight Installing Faronics Insight on NComputing Devices NComputing provides a number of small access devices that connect either directly or via Ethernet to a centralized server that hosts each virtual desktop These devices include the L U and X series computers Support for NComputing devices is very dependent on the generation of hardware and the version of vSpace software installed As this support is somewhat dynamic please check the NComputing matrix on the FAQ page at http support faronics com for the latest news on what combination of hardware model operating system and vSpace software is supported with this version of Faronics Insight L Series The L Series platform allows up to 30 users to share a single host computer The client hardware is attached to the host via a standard Ethernet infrastructure Because of the similarity of the L Series architecture to a standard terminal server you should first copy the Faronics Insight files to the L Series host computer with the TerminalServer msi package X Series The X Series platform allows a single computer to be shared with up to eleven users Up to 2 X Series PCI cards are installed in the Host computer After the software has been installed on all clients of the host the host should be rebooted and all users should login again Installation is similar to Terminal Server installation detailed above You must first copy the Faronic
95. uter If WOL is properly configured on the target computer it will then power on If not you will have to check with the hardware manufacturer to see what additional steps need to be taken If WOL is not properly configured on a student computer the Faronics Insight teacher computer will NOT be able to perform a WOL Wake Up on that computer Note Apple s version of Wake On LAN will only wake a Mac from sleep not power on a Mac that is off Faronics Insight User Guide 48 Installing Faronics Insight 802 11 Wireless Support Faronics Insight includes a wireless protocol that is automatically selected when the Teacher computer senses that it is communicating over a wireless network This protocol significantly increases the performance of Faronics Insight on wireless networks Special Hardware Requirements 1 Please make sure that all computers are using the latest NIC Network Interface Connector drivers available from the NIC vendor The world of wireless is similar to the LAN environment of a decade ago Wireless network drivers are being updated and improved frequently 2 Enterprise Class Access points are recommended There are two basic types of Access Points Residential and Enterprise The easiest way to differentiate is with the price e A Residential Access Point will generally sell for around 100 They work fine in a home environment where several computers will be sharing an Internet link and perhaps a
96. uter in either the Details or Thumbnail view Show Teacher s Screen Remote Control Show Student s Screen to Students Blank Screen Limit Web Limit Applications Limit Printing Limit Drives Chat Send Student a Message Send Files To Student Collect Files From Student View Student Internet History View Student Keystroke and Application History View Student s Running Programs Properties Multiple Select It is possible to select one several or all students To select multiple students use the standard Windows ctrl click method You can also select the entire list with the ctrl a key sequence On the Mac use command a to select all computers In the details view the line will turn blue when selected In the thumbnail view the thumbnail will have a thick red line surrounding it It is not necessary to use the Windows ctrl click in the thumbnail view In the thumbnail view you can select multiple thumbnails by clicking on another thumbnail Once you have selected the desired students you can right click on the selected students and get an advanced options menu click on the toolbar button or console menu Unselect Students To unselect students click on a blank area of the console Note If using the new Windows Multipoint Server Teacher from within the Multipoint Manager console the same features and interaction is possible Faronics Insight User Guide 62 Using Insight Implicit ALL Selection
97. ver with your mouse over the icon in the Student system tray it will show a version number something like v7 6 0 53Ls v7 6 0 53Sd or v7 6 0 53Sds The lowercase letters are the security identifiers where s signifies Password Secure Mode and d signifies an Active Directory Secure Mode installation The uppercase L and S are not actually security identifiers rather they refer to the type of Insight install chosen L is for the Light version and S indicates a Subscription license The system is designed to lock out any devices that don t match security models The Students will need to be reinstalled with the correct security mode option s in order to correct the security lock out issue Note If the teacher s password is compromised it will be necessary to re install both Teacher and Student computers with a new password Faronics Insight User Guide 24 Installing Faronics Insight Active Directory Secure Mode Faronics Insight User Guide Faronics Insight has the ability to leverage Windows Active Directory to ensure that only authorized teachers can control students This mode adds an extra level of security to prevent unauthorized consoles from being used This mode will only function in an Active Directory Domain environment and on Windows 2000 or newer systems To fully configure this mode you must have Domain Rights to create and populate a domain User Group Installation Steps 1 After double clicking on either the teac

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