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umITKv103 - Practical Automation

1. 15 3 1 SWIETGHAND DISPEAY nt eag T 15 3 2 PANEL BEDSINDICGATORS nitten aor a 15 3 21 Power TPAD OP io D amet 15 3 2 2 Ready a par ee po D arie ane qaum 15 3 2 3 Atn Ite n E dU M 15 33 PANEL S WITCHES unne seede 15 3 31 Forcing Reset Initialization dtes ede CUR BEER C LEEREN E SPEO a a ab aaa 15 3 4 REAR VO PANEL visne San saa baw LE A eau oe ea a 16 4 0 PANEL SWITCH OPERATIONS hi 5550785994959060 9 Food an ada oboe a Fa 17 4 1 SWITCH MODES huke 17 4 2 OFFLINE OPERATIONS suisse eee 17 4 3 OFFLINE SWITCH OPERATIONS TABLE u uu u 7 u a Q i 7 17 4 4 OFELINE SWITCH OPERATIONS eiet 17 4 5 POWER ON OPERATIONS ae 17 4 6 POWER ON OPERATIONS FABLE L u l L 2 u U RS E n RS aya usai 17 4 7 PRINTER SYSTEM INFORMATION AND REPORTS 17 JULI System Status Report seo aene 18 4 7 1 1 System Report for Registration Marked 18 4 7 1 2 System Report for Continuous eese 1
2. 38 PRINTER DIMENSIONAL DRAWINGS FANFOLD PAPER TRAY MODEL 72 18 9 38 PRINTER DIMENSIONAL DRAWINGS LARGE 10 DIAMETER PAPER ROLL HOLDER 73 18 10 38 PRINTER DIMENSIONAL DRAWINGS STANDARD 6 8 DIAMETER PAPER ROLL HOLDER 73 18 11 ITK 38 PRINTER DIMENSIONAL DRAWINGS 60 WATT POWER ene nane nsns ene 74 18 12 ITK 38 PRINTER DIMENSIONAL DRAWINGS 130 WATT POWER SUPPLY seseseseseserererererererererererererererererererererererererere 75 18 13 CONNECTOR PIN OUT 8 PIN POWER 75 18 14 CONNECTOR PIN OUT 8 PIN AUXILIARY 75 18 15 CONNECTOR PIN OUT 26 PIN PARALLEL 76 18 16 IEEE 1284 PARALLEL CABLE SCHEMATIC 77 18 17 TEST DOCUMENT SMALL AER A 78 18 18 TEST DOGUMENT LARGE ora ar eee eR Ce NUR AN CER ee 79 ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 6 of 79 1 0 HOW TO CONTACT US PRACTICAL AUTOMATION INC The Alinabal Group of Companies 45 Woodmont Road P O Box 3028 Milford CT 06460 VOICE 203 882 5640
3. AT NEXT DOC STOP ON 1st OUTPUT JAM ENABLED STANDARD 19 4 69 0 00 23 82 23 69 3 13 3 18 4 98 4 98 4 04 0 51 White 980 Thresh 562 Black 144 INTERNAL STATUS 0000 1578 0008 5FD2 0000 03B4 0000 011C 0000 OBA2 gt 40 3D 3D 40 4 7 1 2 A2D Detect 8 IRAM 2 FLASH 256 256 S N 200000086 23 01 7773 BOOTSUM 2E22 Build 008 print help menu continue to hold the ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 18 of 79 System Report for Continuous Paper T SYSTEM STATUS REPORT Model Firmware ITK 38 V1 00 mm dd yy ALL SYSTEM TESTS PASSED Interface TYPE INTERFACE MODE PAR ACK CONTROL Configuration FORM TYPE OUTPUT TYPE PRINT DPI EEPROM Data Print Control INTENSITY ENERGY TABLE IPS CLAMP Max Print Speed ystem Control FORM CONTROL FORM STORED SIZE MIN FORM LENGTH END OF DOC LENGTH LOW PAPER BEEPER PAPER BACKUP POWER SUPPLY STATUS POINTER TRANSPORT TYPE NOT TAKEN CNTL JAM ERROR CNTL PURGE SPOOLER CONFIG MISC Operational Data PHTEMP PAPERSEN LOWPAPERSEN PHVOLTAGE SYSVOLTAGE EXSENI EXSEN2 SYSCS PHCS INTERFACE SPARE Paper Sensor Calibration Thresh 562 INTERNAL STATUS PARALLEL ECP NO PARALLEL ACK CONTINUOUS CUTTER amp TRANSPORT 300 6 Standard NONE 2 00 I
4. 2 eec 12 JPa r llelTnterfa ss sio i eU E RE Ne EIE EE 12 25 USB Interface asun mus SS SU UERSUM eU 12 2 8 PRINTER DRIVER INSTALLATION aa BENE a bawa al sved 12 2 0 1 NS Discussionof Printer Divers is e AUR a eee 12 2 8 1 1 Discussion of ec in een bic e tee e UE ER eh eod 12 2 8 1 2 Which Driverto Load there i P ER 13 2 8 1 3 Eoading The Printer Driver a Hh term pe eo e iere tertie gaji 13 2 8 1 4 Prmter s Status Information ed dine 13 2 8 1 5 Host Controlled Printer Firmware Update 13 2 8 1 6 Printer Utility DLLS oii actin deb m ortnm og aaa e atte 13 2 8 2 Selecting and Configuring the Driver eta tee ree reto e herd db 13 2 9 PAPER SUPPLY aana a oot Rent hte pan cett a a NI 14 2 10 PAPER LOADING Sen sana ec as mama Ba n C oec masm ctm cei ated tant am 14 2 11 TESTPRINT SL te el s RE MEE 14 2 12 OPERATION FROM THE o oS tette 14 3 0 OPERATOR CONTROLS AND INDICA TORS
5. SWITCH HELP 6 2 2 Top and Bottom Margins When printing on any physical document there are practical limits for how close the printed data can come to the edge of the paper The top and bottom unprintable margins are set at 0 125 1 8 for the ITK 38 printer The document printed will have these un printed areas at the top and bottom of each document For a complete understanding of a document s length these reserved unprintable margins need to be taken into consideration 6 2 3 Host PC Recognition of Paper Form Type and Size Through reverse channel status information the type of paper in the printer and its form length can be determined A form length status is available If this form length status data is returned as a zero length the paper form type is continuous A non zero number indicates that the form type is registration marked The returned value is the form length Refer to section 6 3 for additional information 6 3 Paper Form Size Determination 6 3 1 Document Length The physical document length without consideration for mechanical tolerances due to drive rollers wear etc will be the printed length plus two un printed margins top and bottom For an 11 inch document the print length will be 10 75 2 1 8 0 25 top amp bottom unprintable margins 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 33 of 79 6 3 2 Registration Mark Document Size Measurement The printer has a collection o
6. The following paragraphs discuss some of the printer and host system choices for the transport presenter when it is deployed and operated as a disposing transport presenter 5 1 1 7 1 Document Not Taken In the event that document has not been removed it can be left for the next user to remove it perhaps prompted by the host to take it before starting a new transaction 2 expelled at anytime or when a new user arrives and starts the next request for printed information 3 disposed pulled back into the printer after a timeout interval or on command and disposed within the kiosk s allocated dispose chamber space Note 3 is only when the transport presenter is operating in dispose mode 5 1 1 7 2 Blocked Output The if the output delivery slot of the transport presenter is temporarily blocked the printer can react to this condition as an error on this first occurrence 2 delay the error reaction while holding the document in the transport presenter until the next document is requested to be printed by the next user 3 dispose this blocked document immediately Note 3 is only when the transport presenter is operating in dispose mode The above are systemic choices that are a combination of the printer s parameter selections having been set and additionally how the host system acts on the available information 5 1 2 Cutter with Jam Resistant Output Chamber Option For models without a transport presenter a f
7. 1 leaving the factory default data 2 entering it with the EEPROM menu 3 using Autosize Measurement and then saving it to the EEPROM memory It should be noted that the printer does not need to know this data in order to print This EEPROM data stored in the printer is a way for the host to learn from the printer the size form being used The host can also know this as a function of application knowledge for example always printing 11 documents etc 6 3 3 2 2 1 Default Form Size Refer to section 10 10 for this value 6 3 3 2 2 2 Entering a Fixed Form Size Into EEPROM Memory Refer to section 10 7 2 6 3 3 2 2 3 Autosize Measurement and Save to EEPROM The autosize operation in combination with a special switch menu function permits a one time measurement to be stored as fixed size EEPROM data This can be used to eliminate the need to enter this data manually The switch sequence is Power on with Diagnostics press FO Special Functions press and hold FO to save the measured value into the EEPROM Refer to section 4 6 amp 16 4 1 for more details on switch operation 6 3 3 2 2 4 Manual Size Data Entry The stored fixed size of a document can be entered manually into the printer s nonvolatile memory using the user panel switches refer to sections 10 0 and 10 6 6 3 3 2 2 5 Document Re Sizing If fixed length documents are changed periodically the printer should be reset or power cycled for each new size docum
8. 7 2 09 File UMITK103 pdf 21 of 79 5 0 PAPER HANDLING OPTIONS amp ACTIONS 5 1 Paper Delivery Output Options The ITK 38 printer has paper delivery output options to address the needs of any application These are Cutter with Disposing Transport Presenter Cutter with Jam Resistant Output Chamber Cutter only Output Tearbar with Jam Resistant Output Chamber Each option provides a unique set of characteristics to the deploying application These are described below 5 1 1 Disposing Transport Presenter The Dispose Transport Presenter is the most versatile output option available It can operate as a disposing or non disposing transport presenter The non disposing transport presenter mode is the default operating mode for this device To operate the transport presenter in disposing mode a printer parameter option that defines a disposing operation must first be enabled refer to sections 10 7 9 amp 10 7 10 for these options Also physical space must be allocated for a dispose chamber This paper delivery output option provides the maximum isolation of the user from the document during the print and cut cycles It can store any reasonable sized document in its loop storage chamber while maintaining a small printer mechanical footprint In addition to preventing disturbance of the document while printing and cutting it also has a unique slip paper drive system which protects against the document wrinkling and jamming during the
9. COMPLETE The default selection is SHORT This parameter determines the status that will be returned to the host when no alternate selection has been made by sending a command over the data interface Refer to section 11 0 for additional information ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 43 of 79 10 7 9 Blocked Output Jam Error Control The following printer control parameters are used to select how the printer will react to a blocked output during the delivery of a document document presentation If either of the DISPOSE options are selected the disposing transport presenter will operate in dispose mode If no DISPOSE option is selected here or below it will operate in non disposing mode Refer to section 5 1 1 6 2 for a description of these parameters STOP ON IST TP OUTPUT JAM STOP ON 2ND TP OUTPUT JAM DISPOSE ON IST TP OUTPUT JAM DISPOSE ON 2ND TP OUTPUT JAM 10 7 10 Document Not Taken Control The following printer control parameters are used to select how the printer will react to a document that has not been taken after its delivery document presentation If any of the DISPOSE options are selected the disposing transport presenter will operate in dispose mode If no DISPOSE options are selected here or above it will operate in non disposing mode Refer to section 5 1 1 6 1 for a description of these parameters EJECT AT NEXT DOC WAIT 15 SEC THEN PURGE amp
10. EJECT AT NEXT W AIT 30 SEC THEN PURGE amp EJECT AT NEXT WAIT 45 SEC BEEP THEN PURGE amp EJECT AT NEXT W AIT 60 SEC THEN PURGE amp EJECT AT NEXT DISPOSE ON COMMAND WAIT 15 SEC BEEP THEN DISPOSE W AIT 30 SEC BEEP THEN DISPOSE W AIT 45 SEC BEEP THEN DISPOSE W AIT 60 SEC BEEP THEN DISPOSE WAIT 15 SEC BEEP THEN DISPOSE amp PURGE W AIT 30 SEC BEEP THEN DISPOSE amp PURGE W AIT 45 SEC BEEP THEN DISPOSE amp PURGE W AIT 60 SEC BEEP THEN DISPOSE amp PURGE 10 8 EEPROM Menu 3 Printout PARALLEL INTERFACE ECP MODE LP CABLE DETECT PASSIVE 10 9 EEPROM Menu 3 Parameters 10 9 1 Parallel Interface The PC s IEEE1284 Parallel Port has several operating modes The default is Compatibility Mode which emulates the original Centronics Parallel Interface Depending on the PC s Operating System the Compatibility Mode can provide adequate Win 98 ME or marginal Win2K XP data delivery rate Using printer firmware V1 02 or later in conjunction with the Printer Driver V2 02 or later permits Parallel Port ECP mode operation Note ECP with DMA must be selected in the PC s BIOS When the PARALLEL INTERFACE selection is set to ECP MODE the printer will negotiate with the host PC and operate in this high data rate transfer mode If the PARALLEL INTERFACE selection is set to Compatibility mode the printer will not negotiate with the host PC to go
11. 11 TT X TP_Output 10 6 EEPROM Menu 2 Printout gt PAPER BACKUP ENABLED FORM SIZE 10s 1 FORM SIZE 1s 1 CHANGE STORED SIZE FORM SIZE 0 1 0 FORM SIZE 0 01s 0 STORED SIZE 11 00 FORM CONTROL SET BY CONFIGURATION STRAP AUTOSIZE USE STORED SIZE FIXED MIN FORM LENGTH 3 Inches END OF DOC LENGTH PER FORM LENGTH STATUS POINTER SHORT NOT TAKEN CNTL EJECT AT NEXT DOC ERROR CNTL STOP ON 1ST OUTPUT JAM 10 7 EEPROM Menu 2 Parameters 10 7 1 Paper Backup Selections are ENABLED and DISABLED The ENABLED is the default setting It causes the document to backup to the physical top of the document within a small fixed unprintable margin at the start of each print cycle The DISABLED selection eliminates the backup and leaves a larger un printed margin at the start of the document This can be used for special circumstances that require this backup motion to be eliminated 10 7 2 Change Stored Size Form Size 10 s 15 0 1 s 0 01 s Each one of these menu lines causes an incremental change to one of the four digits of the Form Stored Size Incrementing past 9 digit returns back to the 0 digit This EEPROM menu parameter entry is one of several ways that this information can be saved in this location Refer to section for 6 3 3 2 2 3 measured size stored update for this information 10 7 3 Stored Size This data is changed by the above menu lines or can be automatically lo
12. 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 3 of 79 6 3 3 1 eee hk eS 34 6 3 3 2 Registration Marked Forms anu qua Q aa 34 6 3 3 2 1 Autosize Measurement of Form Length nenen aana n nanam an aana n anan an anna n anna nana trennen enne 34 6 3 3 2 2 Stored Form Lengths see ec eee 34 6 3 3 2 2 1 Default Form Size 2 Ega ien td ntn ge dts e er akaqasyasquayahhuasasqakahasy 34 6 3 3 2 2 2 Entering a Fixed Form Size Into EEPROM 1 34 6 3 3 2 2 3 Autosize Measurement and Save to EEPROM 1 1 1 2 44404 104000106000000000000000000000000000000 000001 34 63 32 24 Manu l Size Data Entry sca aee rnt te et e D er eU baypa isa e dens 34 6 3 3 2 2 5 Document Re SIzIng ayasa qapas a o na feb eee deii baada 34 6 3 3 2 2 6 Reporting Document Length I I e e pp aer D baypa Ta saba ng dns 35 6 3 4 Host Determination of Form Size Registration Marked 35 7 0 PRINTER PROGRAMABLE CONFIGURATION SETTINGS 36 7 1 OVERVIEW dese 36 7 1 1 WO PCB Configuration resistors and configuration straps eese nennen rene ener enne 36 7 12 Printer EEPROM Parameter Storage ass ecce e e e ere u hua aN ba Saga Qe No ee NUR S as 36 7 1 3 Paper Output
13. 63 15 2 PAPER REGISTRATION MARK SENSOR a nan a eene eere rentrer S SS G tenerse nette tenente tenerent hu ne renun 63 15 3 PRINTHEAD ALIGNMENT amp PRESSURE 63 15 4 PRINTHEAD CLEANING re nie 63 15 4 1 Printhead Cleaning Diagnostic 64 15 4 2 Printhead Cleaning Sheets scsi aa a edv ete qd e ER ER GE E eb pides 64 15 5 DOCUMENTATION PRESENTER JAM eher 64 15 6 SENSOR ACCESS AND ALIGNMENT ADJUSTMENTS 64 15 7 DOCUMENT JAM REQUIRING REMOVAL OF THE HEAD 65 16 0 DIA GNOSTIG 66 16 1 GENERAL Serena eni mieu 66 16 2 OFF LINE SWITCH OPERATIONS tette a TG 66 16 3 66 16 4 JBEFIAGNOSTIGS HH NI saa RU NP 66 16 4 1 Special Functions s a e Re Emden ade a e Eu 66 16 4 2 Burn and Cut Tests uie te rece pe acu x aan eoe ERR kane 66 16 5 HEX DUMP MODE Gr 66 16 5 1 Data Rate
14. 64 of 79 15 7 Document Jam Requiring Removal of the Head To remove a jam between the roller and cutter refer to the drawing below 9 Turn off the power and disconnect the power supply cable Lift Printhead Lever to eliminate pressure against the Paper Advance Roller Loosen the thumbscrew and compress the shaft to clear the mounting hole in the side plate and tighten the thumbscrew to not allow it to spring back out Being careful not to damage the printhead lift it up and to the rear until it is clear of the printer frame Clear the jam with the Head removed from the unit Again being careful not to damage the printhead place it back to its normal position Install the new printhead shaft assembly by first inserting the small diameter end through the printhead bracket and into the mounting hole on the side plate Align the other end of the shaft assembly with the opposite side of the printhead bracket loosen the thumbscrew to allow it to spring open Insure that both ends of the printhead shaft are fully seated into the printhead bracket and mounting holes before tightening the thumbscrew Lower the printhead lever NOTE Static handling precautions should be observed Also handle carefully to avoid scratching the print surface ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 65 of 79 16 0 DIAGNOSTIC 16 1 General A wide range of diagnostics have been built into the printer to assist factory pr
15. AND INDICATORS 3 1 Switch and Display The switch and display panel provides the operator with an interface to the printer The display LEDs and are used to output relevant printer operational status and warnings The switches provide a means to control the various printed output menus and test functions 3 2 Panel LEDs Indicators 3 2 1 Power Paper This LED indicator provides the following printer status information 1 Sanity indication Normal display very short OFF blink approx every 14 sec 2 Presence of DC power ON or Flashing when power is on 3 Status of the paper supply rapid ON OFF 50 duty cycle flashing when out of paper 4 Status of low paper slow ON OFF 50 duty cycle flashing when paper is low 5 Diagnostic testing modes 10 ON and 90 OFF when in diagnostic mode 3 2 2 Ready This LED indicator provides the following printer status information 1 System readiness for operation ON system is ready to accept data OFF not ready 2 Data flow During the receipt of data the LED will blink following the state of the Busy signal 3 Reverse channel status While not printing during an IEEE 1284 or USB reverse channel status event this LED will blink following the Printer s Busy signal flow 3 2 3 Attn Error This LED indicator in combination with the beeper is a general purpose information display for the operator It provides the following printer status information 1 S
16. During Printing Error 4 8 Data Communication Error 3 1 Document Not Taken Condition b 3 2 Document Not Presented b 3 3 Printhead Overtemp wait b 3 4 Power Supply Wait b 3 5 Data Communication Warning b 9 7 Error Code Table Notes a Not Applicable or Future b The beep is disabled for this flash beep signal 9 8 Error Code Table Information Each flash beep signal of the repeated sequence has a binary weighted value The first is the least significant 1 2 4 8 16 Each flash beep signal is a long 1 or short 0 duration For each long duration flash beep signal the associated binary weighted value is counted For each short duration beep flash signal the binary weighted value is ignored 99 Error Code Computation Where n flash beep signal duration n 1 long duration flash beep signal n 0 short duration flash beep signal Error Code flash beep signal Ist 2nd 3rd 4th Sth Error Code n 1 n 2 n 4 n 8 n 16 LSB MSB 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 39 of 79 10 0 PRINTER PARAMETER STORAGE MEMORY 10 1 EEPROM Overview The printer s EEPROM memory is used to store variety of parameter information These stored parameters provide data that customizes the printer s operation to a particular application Examples of this are print intensity parameters are used to set the printer to match the response characteristic of the media b
17. FIRMWARE BINARY DATA FILES tetto ther enige 57 13 5 FLASH MEMORY REPROGRAMMING 58 13 6 COMMAND DRIVEN PROCESS FOR REPROGRAMMING THE FLASH MEMORY 58 13 6 1 Command Driven Process Details eniti tee asus tk eo a naa 60 14 0 APPLICATIONS PROGRAMMER INFORMATIOGON 62 14 1 PRINTER UTIEITY DEL ur tette ee eee m haeo teta ex Bid nne nacen d 62 14 2 DOCUMENT PAGE LENGTHS 2 ha deri le na Ge EE eie Gee arbeite ee 62 14 3 STATUS STRING SELECTION uses S oe Aet et acti er iic aatem aiio acu diii ea di 62 14 4 STATUS AND SPOOEER MANAGEMENT vev ete esee xe og eh Drev ut co ES 62 14 5 DOCUMENT RE PRESENT EJECT AND DISPOSE 22 4 2 00400 000002600000000000000000000000000050000 62 15 0 MAINTENANCE o 63 15 1 PRINTER ASSEMBLY MAINTENANCE POINTS 000000000000e0e0e0enenenenenenenenenenenenenenenenenenenenenenenenenenenenenenenenenenenenenenenenenenene
18. G S vwxyzOl1234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ mfS uvwxyz01234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ OfS tuvwxyz0l234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ HS Stuvwxyz01234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ GOf S rstuvwxyz01234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ OffS 3 abcdefghijklmnop qrstuvwxyz01234567890ABCDEFGHIJKLMNOPQRSTUVWHYZ S Z abcdefghijklmno pqrstuwvwxyz 012345678 0ABCDEFGHIJKLMNOPQRSTUVWXYZ 1 SZ amp 3 abcdefghijklmn 3 t amp s TAN OM mon 3 t amp 3 E3 df amp amp x 54 5 3 3 243 3 3 amp ODE amp X amp k Z2 k Z amp 52 52 5 Amd o mom mw 3 D amp 198 gt m t 1 31 3 2 amp amp sx 54 5 OM FAY Mun ARANO mw SM m xo IM Ge mu EAN yk x om 3 amp X 4 3 213 283 gt amp amp 3 X amp E3 5 amp 3 sx OE 54 amp z 54 5 MOP aw M oom Taha Momo gt m NOM FAY NOM xev B omite mw y m Km mW gt m aw mw w NO 3 3 yt 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 79 of 79
19. V1 03 Compliant UL 60950 3 Edition CAN CSA C22 2 No 60950 00 CENELEC EN 60950 2000 FCC Part 15 Class A EN 55024 1998 EN 55022 1998 Class A Compliant IEC 60950 1 Edition 2002 Operating 5 C to 40 C Storage 5 C to 65 C 20 to 85 relative non condensing TEEE 1284 Parallel Module using ECP or Compatibility Mode forward data transfer and Nibble Mode reverse channel Standard 1284 cable DB25M C36M USB Interface Module Standard USB A B Cable 2 0 Compliant Win 2K or XP only Motor Driven Cutter Tearbar Disposing Non Disposing Transport Presenter Detachable Internal or External Paper Roll Holders Low Paper detection sensing 24 VDC 5 Provided by Model PS 60 14 or Model PS 130 14 Power Supply Options 85 264 VAC 100 240 VAC 85 132 or 170 264 VAC 130w 100 120 or 200 240 VAC 47 to 63Hz 1 5A rms 115 60 0 9A rms 230VAC 60 3 0A rms 115 VAC 130 1 7A rms 230 130 60 130 Watts average 60w 130w 60w Printer 8 3 165 w o paper Power Supply 1 2 Ibs 60w 1 9 Ibs 130w Date 7 2 09 File UMITK103 pdf 18 3 38 Printer Dimensional Drawings Cutter with Disposing Transport Presenter 18 4 ITK 38 Printer Dimensional Drawings Optional Output Extension ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 70 of 79 18 5 38 Printer Dimensional Drawings Cut
20. auto line H feed mode May also be used as a ninth data parity or command data control bit Nibble Mode Set low to indicate that the host can receive peripheral to host data then set high to acknowledge receipt of that nibble SETE 16 17 j 18 PeripheralLogicHigh j H 19 SignalGGnd Strobe 2027 Signal Gnd Daat O 28 Signal Gnd Select nAck Signal Gnd nAutoFd nInit 3 2 nInit nInit Compatibility Mode Pulsed low in conjunction with IEEE 1284 Active H low to reset the interface and force a return to Compatibility Mode idle phase Nibble Mode Set high nFault nDataA vail Compatibility Mode Set low by the peripheral to indicate that an error P has occurred The meaning of this signal varies from peripheral to 33 3 5 peripheral Nibble Mode Set low to indicate that the peripheral has the data ready to send to the host Not Defined NotDefined NetDefied nSelectIn IEEE 1284 active Compatibility Mode Set low by host to select peripheral H Nibble Mode Set high to indicate that the bus direction is peripheral to host Set low to terminate IEEE 1284 mode and to set bus direction from the host to the peripheral Shell Chassis ground data cable shield connection Notes Source P Printer H Host ITK 38 User s Manual Version V1 03 Date 7 2 09 Fi
21. be free of tight paper pulling conditions A well designed paper delivery system is essential to reliable printer system operation 5 2 3 2 1 External Roll Holder Paper Path Recommendations Drawing aJ W Simplified paper path used when the roll Ue is holder s location will allow full movement of the dancer arm w o employing the fixed guide roller Normal paper path Shown here is the top view of the T rear feed unit with paper guides and adjustability 5 2 4 Low Paper Monitoring When the low paper sensor is used there are several options for how the printer will react to this low paper information The programmable options refer to section 10 5 7 are STATUS Only WARNING ONLY BUSY after document printed DISABLED NOTE If low paper is not monitored and actions for paper replenishment are not controlled by the host then the BUSY after document printed selection must be used to insure the printer will not run out of paper in the middle of a printed documented 5 2 41 Low Paper Host Status Information The low paper status information is always available for reading by the host system unless the DISABLED option is selected It is the responsibility of the connected host system to detect and react to this condition by dispatching service personnel to attend to the paper condition 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 29 o
22. been sent prints a report of the data rate measured This is useful in identifying if the port has an adequate data delivery rate to the printer 16 6 Printhead Cleaning Mode This mode puts the drive of the paper advance roller under the control of the front panel switches This permits a cleaning card to be driven through the paper path for cleaning 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 66 of 79 17 0 POWER INFORMATION 17 1 D C Power Input The 38 Series Printer uses an external 24V 60 130 watt power supply 60 watt power supply is completely adequate for most applications However for printing applications that require large dark areas that need to be printed at the highest print speed 2 IPS a 130 watt supply can be used as an optional choice The selected power supply is connected to the printer by a shielded D C power cable with a 5 or 8 pin circular DIN connector on its output This cable mates to the printer s 8 pin circular DIN mounted on the rear panel of the printer The pin out for DIN connector is shown in 18 14 Note only the first five pins are active for the 60 Watt power supply and all eight are active for the 130 watt supply 17 2 Power Management The ITK 38 printer is budgeted using a power management technique to operate from a 60 or 130 average watt power supply an EEPROM selected parameter 10 5 4 identifies the connected power supply The short term power deman
23. delivery presentation if the output slot is temporarily blocked This paper delivery output option is designed to reliably deliver a document through the wall of the system enclosure directly to the end user It can also dispose retract an untaken document This option is the best selection for unattended remote document delivery applications The Disposing Transport Presenter is configured to accept a short add on output extension paper guide Although it is not recommended to have a long uncontrolled without belt drive paper path in front of the presenter a short one may be necessary to permit easy penetration through the enclosure s wall An output optional extension 1 25 is provided for this need refer to 2 3 3 amp 18 4 Also for volume OEM customers this add on can be customized to meet specific needs 5 1 1 1 Perforated Paper Stock Using perforated paper stock with a transport presenter is permissible as long as 1 the perforations are at the end of document 2 the cut position is adjusted to cut just after 1 16 the end of document perforation 3 the document has no intermediate perforations Intermediate perforations are not recommended as they have a tendency to fold and can cause paper jams inside the transport 5 1 1 2 Loop Storage Chamber The transport presenter s paper loop can store any reasonable size document during the print and cut cycles Loop formation space must be allocated below th
24. downloaded from the WEB 3 no Printer Driver installed on the Parallel Port or a V1 xx Printer Driver installed on the Parallel Port or a V2 xx Printer Driver installed on the Parallel Port with the Driver s Bi Directional property disabled during this firmware update procedure 4 an IEEE 1284 Parallel Data cable 5 acomputer to read the new firmware file and copy it to the printer s Parallel Port using a DOS copy command 6 the ITK 38 Printer and computer connected with the Parallel IEEE 1284 Data Cable the printer entered into the Flash Memory Reprogramming Mode using the panel switches 12 3 Entering the Flash Load Mode The printer will go into the Flash Memory Reprogramming Mode in three ways 1 manually by powering on the printer while holding the FO and F1 switches pressed 2 automatically if the printer detects a failure of the flash memory checksum during power up testing of its memory 3 command driven by the host computer See section 13 0 for further information The entry into the Flash Memory Reprogramming Mode is signaled by a long continuous beep approximately 5 sec For the manual entry path the switches need to be held only until this long beep starts Wait until the beep stops however before starting the flash loading process below 12 4 Flash Loading Process Once the Flash Memory Reprogramming Mode has been entered the printer will look at the parallel interface for the new firmwar
25. has detected that there is no paper Notes a The System Not Ready Flag is the logical OR of all a flags b The Low Paper Condition will only be included System Not Ready Flag if the printer low paper reaction is selected to go busy after low paper is detected 10 5 7 c The 2 byte s Bit 6 is Data Error Flag if the 1 byte s bit 6 is a zero The 2 byte s Bit 6 is a Purge Occurred Flag if the 1 byte s bit 6 is a one 11 2 3 2 5 Normal Status Group The ESC I N Status Group Selection command is used to select this status group The Normal Status Group returns data fields 00 and 01 These are the Bits Status and the Error code The status data string format for the Normal Status Group is NO0bbO eee where is the string s Group ID ASCII 00 and 01 are the Field IDs ASCII bb is the Bit Status Binary 15 3 digit Error Code ASCII for the most recent error Refer to the Error Table 11 2 4 11 2 3 2 6 Extended Status Group The ESC I Status Group Selection command is used to select this status group The Extended Status Group returns data fields 00 01 and 05 These are the Bits Status Error code and the Firmware Version The status data string format for the Extended Status Group is E00bb01eee05nnFWString where is the string s Group ID ASCII 00 01 and 05 are the Field IDs ASCID bb is the Bit Status Binary
26. low paper sensor for monitoring the amount of paper left on the roll A connector on the rear panel on the printer chassis and a short cable are provided for connecting this low paper sensor to the printer The paper rolls for this holder must be 1 5 LD Refer to sections 18 3 18 6 for a drawing of this roll holder 5 2 3 External 10 Diameter Paper Roll Holder This roll holder has significantly more storage capacity than the on chassis mounted roll It is used in applications requiring a longer duration of unattended operation This can include a low paper sensor for monitoring the amount of paper left on the roll A connector on the rear panel on the printer chassis and a 6 cable are provided for connecting this low paper sensor to the printer 5 2 3 1 External 10 Diameter Paper Roll Holder Drawing 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 28 of 79 5 2 3 2 Externally Located Paper Design Considerations Externally located paper supplies should be positioned and fastened to the host system chassis The positioning should produce a simple direct and repeatable paper path to the printer The supply should be located in line and centered to the printer A skewed or off center path can result in poor paper tracking binding and unreliable operation Abrupt changes in the paper path can cause excessive frictional loading The paper path should consist of the fewest bends possible have gentle curves and
27. measured its length and the fixed size flag will be stored in the EEPROM b Reset EEPROM F1 is a quick way of setting the parameters back to a known starting point c The PH ADJ F2 can be used to print and at the same time adjust the print intensity incrementally storing the value in the EEPROM This is an efficient way of matching the responsive characteristics of the paper being used to the set printhead intensity energy level It is used for factory alignment of the printhead ref to section 15 3 16 4 2 Burn in and Cut Tests These test are primarily used as tools by the factory to insure proper operation under continuous cycling operations 16 5 Hex Dump Mode This mode is entered from the power on switch operation Once entered it has two options Normal entry without any additional switch presses is normal hex dump mode In this mode data sent over the interface to the printer will not be interpreted as command strings instead each byte received will be printed with a hex and ASCII representation of the data received This is useful to insure that data is being received and that the cable and data ports are operating properly 16 5 1 Data Hate Measurement Test The second option when in Hex Dump Mode requires the additional pressing of switches F0 then F1 then F0 This additional switch press sequence enables the Data Rate Measurement Test In this mode the printer waits for data to be sent and then after all data has
28. off the shelf or from Practical Automation Refer to section 2 3 3 for the cable s ordering information a Connect the 36 pin connector end of the cable to the parallel input connector on the rear of the printer Refer to section 3 4 for a drawing of the printer s rear panel b Connect the 25 pin connector end of the cable to the parallel output port of the computer 2 7 2 USB Interface The 38 printer requires a USB 2 0 Full Speed compliant cable This cable can be purchased off the shelf or from Practical Automation Refer to section 2 3 3 for the cable s ordering information a Connect the 4 pin B cable connector to the USB connector on the rear of the printer Refer to section 3 4 for a drawing of the printer s rear panel b Connect the 4 pin USB A connector to the computer s USB port 2 8 Printer Driver Installation Printer Drivers are available for all Windows operating systems Windows 95 98 ME Windows NT 4 0 Windows 2000 XP These drivers can also be downloaded from the Practical Automation WEB site http www practicalautomation com 2 8 1 Discussion of Printer Drivers The ITK 38 has two types of printer drivers available These are version V1 xx or V2 xx drivers The printer driver s major version number differentiates it as noted below Version V1 xx driver is a unidirectional printer driver Version V2 xx driver is a bi directional printer driver When a V2 xx driver is l
29. re enter the start of the Flash Reprogramming Mode and wait for the Firmware Data File to be re sent 12 Host Computer then waits 15 seconds after all data has been sent for the printer to execute a reset operation and become ready for normal printer operation 13 Host Computer must verify that state of the programming process This is done by observing the returned status data from the printer if the reprogramming process was successful then reading of the printer s default status no forward data channel command needs to be sent and sending one at this stage of the process is prohibited Valid default status data being returned after the printer has completed its reset sequence indicates that the reprogramming has succeeded if the reprogramming was unsuccessful then no status data will be returned after the 1 attempt If successful go to step 14 otherwise steps 9 through 13 need to be repeated one more time after the 2 attempt If successful go to step 14 otherwise steps 9 through 13 need to be repeated however sending the Firmware Data File with the FUL suffix FWITK1xx FUL after the 3 attempt If successful go to step 14 otherwise steps 9 through 13 need to be repeated one more time after the 4 attempt If successful go to step 14 otherwise go to step Error Exit 14 Host Computer the printer s Complete Status Data is reques
30. s Group ID ASCII is two byte Field ID ASCII that was addressed by the ESC I command nn this is the data length ASCID only returned if a variable length field had been selected dddddddd is the selected field s data 11 2 3 2 9 Bit Flag Data Status Field 00 This is a fixed length status data field that contains two bytes of 16 bit flags The bits are defined in section 11 2 3 2 4 11 2 3 2 10 Error Code Status Field 01 This is a three byte fixed status data field containing an ASCII number of the error code Section 11 2 4 defines a list of the error codes 11 2 3 2 11 Document Count Status Field 02 This is a fixed length status data field that contains an eight digit ASCII number MSB first representing the documents printed since the printer was powered up it is reset to zero at power up This document count can be used to schedule preventative maintenance service etc Also this count s zero value after having been non zero is an indication that the printer has undergone a power cycle 11 2 3 2 12 Printhead Temperature Status Field 03 This is a fixed length status data field that contains a two digit ASCII number MSB first representing the printhead s internal temperature in degrees C The printer controller internally monitors this temperature It is used to adjust and limit the energy applied to the printhead This printhead temperature will rise above its idle state ambient temperature severa
31. storage memory the paper output s automatic detection an attached option and special factory customizations 7 1 1 PCB Configuration resistors and configuration straps This printed circuit board is mounted inside the printer s chassis It is the collection point for the printer mechanism s wire harnesses and the location of factory settable configuration resistors and straps These settings identify significant printer system features to the printer s firmware the type of paper separation cutter or tearbar the type of form being used continuous or registration marked and printhead configuration information These setting are made at the factory They are not normally changed in the field They are listed here for reference only One of these selections however can be electronically over ridded by changing an EEPROM stored parameter Refer to section 4 10 for instructions on how to affect this electronic TOF top of form change Resistor Strap Function When In Function When Out cut R19 ITK 38 Printhead Strobe Polarity Other future R43 ITK 38 Printhead Other future White Strap J2 pins 8 amp 9 Continuous Form Registration Mark Paper 4 10 Black Strap J2 pins 10 amp 11 Cutter Tearbar 7 1 2 Printer EEPROM Parameter Storage Refer to section 10 0 for information on the parameters stored in this device 7 1 3 Paper Output Delivery Option Detection The type of output delivery option that is attached to t
32. terere e RR E e a e Ee peii o C e 50 11 2 3 2 4 1 Short Status Group Bit Status 50 11 2 3 275 Normal Status GrOUD 2 tee terre I e RR CO E E Ee peii o D et ERE 50 11 2 3 2 6 Extended Status Group nino eere te e D i pr Oe RE OU E e pee c 50 11 2 3 2 7 Complete Stat s Group tee re I e PRO E o Ee peii o c ELE Rt a 51 11 2 3 2 8 Addressed Status Group eiae et te e D tci pe Oe RE OU E e pee 51 11 23 29 Bit Flag D ta Status Field 00 ner om ER n e ee PO erp pa 51 1132 3 2 10 Error Code Status Field 0T erroe te ee iO RR RERO EE UR ag Er ERIS 51 112 3 2 11 Document Count Status Field 02 aret en mco p re e ERIS 51 11 2 3 2 12 Printhead Temperature Status Field 03 51 11 2 3 2 13 Form Length Status Field neina pede rye d ti de dee 52 11 2 3 2 13 1 Reporting Document Length einn ter dese a tenente 52 11 2 3 2 14 Firmware Version Status Field 05 nn nana anana enne 52 11 2 3 2 15 Plug amp Play ID String Status Field 08 52 11 2 3 2 16 Product Electronic Serial Number Status Field 09 n ene 52 11 2 3 2 17 Capabihties Status Field T In cawas asa eder peres Sie AG a a epe 52 11 2 3 2 18 Flash Ready Acknowledge Status Status Fie
33. the success of the reprogramming operation The lack of this returned status data indicates that the printer has returned to the start of the Flash Memory Reprogramming Mode and is waiting for the data to be sent again 13 The host computer now knows from the results of 13 that the printer is back to its normal operating mode The complete status data can now be requested ESC IC and from the returned data the new version identification string for the newly installed firmware can be read This information is used to close that loop by verifying that the new firmware version is present in the printer s status data Exit Successful flash reprogramming exit Error Exit If the process was unsuccessful it is a good error exit strategy to send the abort file ABORT BIN to the printer If flash memory had been erased this abort file will be ignored If flash had NOT been erased the printer will return to normal operation The host computer can then make an attempt to collect the complete status for the printer ESC IC If this status is returned then the printer can remain functional with the old firmware while a system level debug is done to determine the cause of the reprogramming failure The most common problem is that the incorrect Firmware Binary Data file was sent and rejected by the printer If the flash had been erased the printer will remain in the Flash Memory Reprogramming Mode The two conditions that in can be in at thi
34. 1 Also noting the interface collision limitations discussed above 11 1 4 3 there will be occasions where that data selected will not be returned and will need to be parsed from the Complete Status group data that was returned 11 2 3 Status Information Data Organization The data organization for the two types of reverse channel data 11 1 4 2 are detailed below 11 2 3 1 IEEE 1284 ID String Format Plug amp Play ID String Reverse Channel Status String Length MSB String Length LSB String Byte 1 String Byte n For example Practical Automation Inc CMD PARL V1 0 CLS Printer MDL ITK 38 FWV V1 xx mm dd yy 11 2 3 2 Detailed Status Format Normal Reverse Channel Status All detailed status information is returned as a string with its format as follows Each string is composed of a grouping of one or more data fields The string s first byte is the status string s Group ID byte ASCII This Group ID is followed by one or more data fields These data fields can be of fixed or variable length Each data field has a two byte Field ID number ASCIT For a variable length field this Field ID number is also followed a two byte Field Length count ASCID For a fixed length field the data follows the Field s ID number For a variable length field the data follows the Field s Length count 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 48 of 79 11 2 3 2 1 Stat
35. 100 120VAC and 200 240VAC 47 63Hz 3 2A max Interface Cables ATX PC36 Parallel Interface Data Cable IEEE 1284 A B Interface Cable 6 feet 1 8m long CUSB 206 USB 2 0 A B Cable 6 feet 1 8m long Detached Paper Roll Holders for external mounting ITK38 8RHLP For a 6 8 152 203 mm dia roll w low paper sensor amp 18 457 mm cable AC8 18 18 10 ITK38 8RH For a 6 8 152 203 mm dia roll 18 10 External Roll amp Fan Fold Paper Holders and Options ATX 10RH Large 10 254mm dia capacity paper roll holder 5 2 3 1 amp 18 9 ATX 10RHLP Large 10 254mm dia capacity paper roll holder w low paper sensor amp ATX AC8 5 2 3 1 amp 18 9 ATX FFPHLP Fan fold Paper Holder with low paper sensor includes 8 18 8 ATX AC8 Auxiliary low paper cable shielded 6 1 8 m long 8 conductors w MINIDIN 8 connector 8 18 Auxiliary low paper cable shielded 18 457 mm long 8 conductors w MINIDIN 8 connector ITK 38 RPG Rear Paper Guide that attaches to the 38 printer when using an external paper supply 5 2 3 2 1 38 TP PGI Transport Presenter add on output paper guide extension 5 1 1 amp 18 4 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 11 of 79 PREPARATION FOR USE 24 Unpacking and Inspection a Inspect the shipping container for signs of damage If any damage is noted contact freight carrier and file a claim with them b Carefully unpack the printer system c
36. 284 Interface Standard iet Reged ede Ma pres aa ga 46 11 1 4 Parallel Interface IEEE 1284 Reverse Channel Status eese eene nennen nennen ene 46 ILLAT Requ sting Status Data sonne etre mee fe eei ie Sie orate fere Haec seti 46 11 1 4 2 Reverse Channel Status Data Types oce Re EHE Eb bestie ie e ERE EE 46 11 1 4 3 Reverse Channel Detailed Status Application Program Reading Protocol 47 Reverse Channel Speed redet RO le 47 11 2 SELECTION OF DETAILED STATUS INFORMATION NAN Ga EN BANG NAN 47 11 2 1 Status Data Request x aos taa 47 11 2 2 Status Group Selection Commands cscs si e tette e e bay Sas bat e bit re etie e Ene eei ee Rs 46 11 2 3 Status Information Data 46 11 2 3 1 IEEE 1284 ID String Format Plug amp Play ID String Reverse Channel Status ees 48 11 2 3 2 Detailed Status Format Normal Reverse Channel Status enne enne 48 11 2 3 2 Status Field i tert once C E e ee i t eddie ikt 49 11 2 3 2 2 Status Field Notes dieere rre Ro tci e ee ER ua a eee Pe o eda 49 11 2 3 2 3 Status Field Descriptions cnet eam ED m n en D ERA eT ped 49 11 2 3 24 Short Status Groups 5 eee e
37. 3 Date 7 2 09 File UMITK103 pdf 31 of 79 6 1 8 Paper Pre printing Information 6 1 8 1 Pre printed Paper Bottom Side Restrictions All versions of the ITK 38 utilize optical sensors to monitor the progress of paper through the system Pre printing of the paper in the area of these sensors should be avoided unless an infrared reflecting ink is used High contrast ratio printing in these areas can interfere with this monitoring See diagram below for the locations of these restricted areas These restrictions apply to continuous or registration marked paper PAPER DIRECTION PAPER WIDTH CLEAR ZONES BOTTOM SIDE SEE NOTE NOTE CLEAR ZONES MUST BE FREE OF ANY PREPRINTING UNLESS AN INFRARED REFLECTING INK IS USED 6 1 8 2 Pre Printed Paper Top Side Preprinting on the thermally active side of the paper should only be done using inks compatible with direct thermal printing Also insure that the host application only prints thermally in the un inked areas 6 1 8 3 Fan Fold Perforated Paper Due to the hinge like action that occurs with perforated stock the design of a form used with the ITK 38 should not include an intermediate perforation within the first 3 5 inches of the form Doing so could result in unreliable loading of the form into the transport presenter 6 1 8 4 Cutting Perforated Paper The paper registration mark sensor must be adjusted to cut a minimum of 1 16 inches behind the fold perforation F
38. 3 of 79 SYSTEM POWER ERROR SUPPLY INCORRECT SYSTEM POWER ERROR CALLER ERROR Description Parameter EEPROM Errors EEPROM ERROR PROGRAMMING DID NOT START EEPROM ERROR PROGRAMMING TIMEOUT VOLTAGE TOO LOW TO START A STORE OPERATION EEPROM PARAMETER DATA CHECKSUM ERROR EEPROM ALTERNATE DATA SECTOR 0 CHECKSUM ERROR EEPROM ALTERNATE DATA SECTOR 1 CHECKSUM ERROR Flash Errors FLASH TIMEOUT ERROR FLASH MANUFACTURER CODE ERROR FLASH DEVICE ID CODE ERROR FLASH PROTECTED SECTOR ERROR FLASH CALLER ERROR FLASH CHECKSUM ERROR System Configuration POR errors PH CONFIGURATION ERROR 0 PH CONFIGURATION ERROR 1 PH CONFIGURATION ERROR 3 PH CONFIGURATION ERROR 4 PH CONFIGURATION ERROR 5 PH CONFIGURATION ERROR 6 PH CONFIGURATION ERROR 7 SYSTEM CONFIGURATION ERROR 1 SYSTEM CONFIGURATION ERROR 2 SYSTEM CONFIGURATION ERROR 5 SYSTEM CONFIGURATION ERROR 6 SYSTEM CONFIGURATION ERROR TP WITH TEARBAR TEEE 1284 Reverse Channel Status errors IEEE host timeout error event 4 IEEE host data not found error event 5 IEEE host time out error event 10 IEEE host time out error event 12 IEEE host time out error event 25 IEEE host time out_error_event 28 IEEE invalid state host termination MPU Exception vector errors EXCEPTION VECTOR MISC EXCEPTION VECTOR ERRORV EXCEPTION VECTOR GERROR EXCEPTION VECTOR ERROR 6 31 EXCEPTION VECTOR BUS_ERROR EXCEPTION VECTOR ADDRESS ERROR EXCEPTION VECTOR ILLEGAL INSTRUCT
39. 5 1 1 6 Transport Presenter Control Parameters and Operating Mode Selection see 23 5 1 1 6 1 Transport Presenter Control Parameters for a Document Not Taken a 23 5 1 1 6 1 1 Host Controlled Document Not Taken 23 5 1 1 6 1 2 Printer Assisted Document Not Taken Reactions 24 5 1 1 6 1 3 Purge Options Document Not Taken 25 5 1 1 6 2 Transport Presenter Control Parameters for a Blocked Output Jam eee 25 5 1 1 7 Printer amp Host Reactions Document Not Taken or Blocked Output eee 26 DLT Document NOt tere rr RD REOR am aust 26 25 11 52 Blocked Output nier iere ee pe ERE eH Ese 26 5 1 2 Cutter with Jam Resistant Output Chamber Option 26 Sw Cutter Only Output OPON 5 5e RD DE BURN OS TRUE de emu cde 26 5 14 Tearbar With Jam Resistant Output Chamber 26 2d Minimum Form Length Adjustment t p e HR E RUE RE pe Ee 27 52 PAPER INPUT DELIVERY OPTIONS 28 5 2 1 Formula for Calculating Paper Roll Capacity eese esee eene ener anana anane trennen rennen 26 5 2 1 1 Paper Roll suction ere t Uere ER the UR Redi ee eb EN ah aan ea 28 5 2 2 Internal 6 8 152mm 203mm Diameter Paper Roll Holder eee 28 5 2 3 External 10 Diameter Paper Roll Holder l ay ees
40. 8 3 C Cutter with Output Protection Chamber 18 5 K Cutter Only Output without Output Protection Chamber 18 6 T Tearbar with Output Protection Chamber 18 7 FC Forms Control blank Continuous roll stock paper 6 1 7 2 R Registration marked paper 6 1 7 3 amp 6 1 8 5 PI Paper Input Options _ Paper Holder Guide 00 rear paper guide 38 RPG for an external paper supply is included 5 2 3 2 1 with this printer however no paper roll holder is supplied An external paper holder must be selected from the Separate Component model numbers information shown below 2 3 3 18 10 with low paper sensor amp 18 457 mm interconnect cable 8 18 80 Attached paper roll holder for 6 8 152 203 mm diameter paper rolls without low paper sensor I Interface Parallel IEEE 1284 Parallel Data Interface 3 4 18 15 amp 18 16 USB USB 2 0 Full Speed Interface 8 2 Note This suffix is stamped into the Interface Module s face plate and becomes part of the product s model number label CN Customization Number For special ordered configurations the s prefix will be used SITK38 along with this three digit configuration number 2 8 1 ITK 38 Power Supply Model Number PS60 14 MN MN Power Supply Model Number PS60 14 Standard 60 Watt External Power Supply 18 11 PS130 14 Optional 130 Watt External Power Supply 18 12 LC Line Cord Option E no line cord supplied for
41. 9 4 8 SYSTEM INFORMATION HELP ENEG a uu aba an ese ese ese ese aba KAET uta esae 20 4 9 DIAGNOSTIC 21 4 10 CHANGE TOP CONFIGURATIONS 21 4 11 EEPROM CHANGE MENU vegen ales 21 4 12 RE PROGRAM FLASH MEMORY uer Nn dad es TG 21 4 13 HEX DUMP DIAGNOSTIC dp sg ete eee utes 21 ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 2 of 79 4 14 PRINTHEAD CLEANING DIAGNOSTIC MODE 21 5 0 PAPER HANDLING OPTIONS amp ACTIONS 22 5 1 PAPER DELIVERY OUTPUT OPTIONS a eie ce aaa dtp Cer T ag 22 DLL Disposing Tr nsport Presenter uaa ena 22 5 1 1 1 Perforated Paper Stock ete eti ex a e de e ab ec tiene Dir Eee D ede 22 5 1 1 2 Loop Storage Chambe ua et ep et ca cavers AIRE QT iere UR 22 5 1 1 3 Dispose Storage Chamber etie p de eie tege o hi e e gU Eee ask das 22 5 1 1 4 Host Monitoring of Dispose Documents eese nennen 23 5 1 1 5 Document Not Taken Status 4 oie eee Git ie reks ER DIEM REDE A rk n HERE d 23
42. B followed by the LSB 11 2 3 2 3 Status Field Descriptions Field Field Title Description 00 Bit Flag Bit flag status data is a compact method for obtaining the complete operating condition of the printer 11 2 3 2 4 1 01 Error Code Each error condition which can be detected by the printer will result in an operator status error code display 9 0 and a bit flag error as noted above The specific source of this error is represented by this code number 11 2 4 02 Document Count Counts each printed document Cleared at printer power on or reset 03 PH Temperature Feedback of the printhead temperature This temperature is used internally to control the applied energy to the printhead 04 Form Length Provides a feedback of the form size 11 2 3 2 13 05 Firmware Version An ASCII string representing the installed firmware version 06 07 Reserved 08 P amp P ID String Returns the same string as for the IEEE1284 ID string used for Plug and Play product identification in Windows 09 Serial Number Returns a unique product electronic serial number 11 Capabilities Returns various ASICC letters to indicate enabled options status 10 12 14 Future 15 Flash Ready Ack Used for host programming of the printer s memory 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 49 of 79 11 2 3 2 4 Short Status Group The ESC I S Status Group Selection command is used to select this status group The Short Status Group only returns data fi
43. DATA RECOVERY INCIDENT Miscellaneous print time errors PRINTHEAD LEVER OPENED PRINTHEAD LEVER OPENED WHILE PRINTING PAPER OUT WHILE PRINTING Por errors THERMISTOR POR ERROR RAM TEST POR ERROR A2D CONFIG ERROR ESC CMD ERROR Cutter errors CUTTER INITIALIZATION SEEK EDGE TIMEOUT ERROR CUTTER START NOT AT HOME ERROR CUTTER NOT EXIT HOME TIMEOUT ERROR CUTTER NOT ENTER HOME TIMEOUT ERROR CUTTER OVERSHOOT ERROR Paper Load Errors PAPER LOAD JAM PAPER LOAD FAILURE Registration mark detection errors POR REGISTRATION ERROR POR AUTO SIZE ERROR POR AUTO SIZE BACK UP ERROR END OF PRINT DID NOT FIND MARK REGISTRATION ERROR END OF PRINT WHITE SEEK REGISTRATION ERROR Paper output delivery errors POR OUTPUT JAM ERROR PRINT OUTPUT JAM ERROR STEPPER PAPER MOVEMENT OUTPUT JAM ERROR TRANSPORT PRESENTER LOADING FAILURE TRANSPORT PRESENTER INITIAL PRESENT JAM TRANSPORT PRESENTER DELIVERY JAM DISPOSE JAM TRANSPORT PRESENTER EJECT JAM TRANSPORT PRESENTER TICKET NOT HELD ERROR TRANSPORT BACKLOAD JAM Stepper seek errors SEEK MOVE ENDED WITHOUT TARGET FOUND SEEK MOVE ENDED AT PAPER OUT System power errors SYSTEM POWER ERROR LOW SUPPLY VOLTAGE SYSTEM POWER ERROR UNSTABLE SUPPLY VOLTAGE SYSTEM POWER ERROR PH LEAKAGE VOLTAGE INCORRECT Error Code 40 41 42 43 44 48 49 ITK 38 User s Manual Version 1 03 Date 7 2 09 File UMITK103 pdf 5
44. Delivery Option Detection eese aw gan ap den da na rene 36 TELA Special Customization Sete e Ee ie E RON e A taU qo 36 8 0 DATA AND AUXILIARY INTERFACES 37 8 1 1294 PARALLEL DATA INTERFA CE 37 Parallel Interjat e Cables ce dU tete e Om eia UU E aa NG 37 6 1 2 Parallel Interface IEEE 1284 Cable Schematic esee een entente entente entente innen nnne 37 o3 JParallel nterface Pin out Table ea RS TUR deep eae 37 SALAS Parallel Port Siang ni ps e RATER ute eta eue aue 37 8 2 USB DAT INTERFACE 37 8 2 1 USB Data Interface sis a yu aA RENEW BR ol AU e 37 8 3 DATA INTERFACE CABLE QUALIFY bene 37 8 4 AUXILIARY I O CONNECTOR MEE PE 37 SAL lt Auaha yO Pin Outs a Re T UE Rp PEE 37 9 0 2200 38 9 1 ANNUNCIA TONS zi tete aO Sap agan I e aapa ap E REO RA RERO o laku assia NS 38 9 2 SEQUENCE LENGTE Surses 38 9 3 WEIGHTED POSITIONS gerikt i 38 94 COUNTED sp gresk NE 38 9 5 EXAMPLE S sara sep ERES 38 9 6 ERROR CODE TABLE E HEC DR PR ERR ER UR ORDER rU 39 9 7 ERROR CODE TABLE NOTES et RO te pr a P RR ERE 39 9 8 ERROR CODE TABLE INFORMATION RR
45. Detection enabled reflects the EEPROM setting refer to section 10 8 Low Paper Cable has been detected requires a new Low Paper sensor refer to section 10 9 2 Low Paper Cable has not been detected or an old style Low Paper sensor is used and Active cable detection has been enabled 10 9 2 An example of a Capabilities status data string ELc where the L represent that the ECP MODE and the ACTIVE Low Paper Cable settings respectively have been enabled with EEPROM settings The c indicates that the Low Paper cable is disconnected or an older Low Paper sensor is attached and it cannot be detected In response to the Low Paper Cable setting to Active and the c cable disconnect detection the printer s Low Paper status bit Field 00 refer to section 11 2 3 2 4 1 will be asserted 11 2 3 2 18 Flash Ready Acknowledge Status Status Field 15 This is a variable length status data field of approximately 16 bytes It is an ASCII string that is returned as part of the host to printer s flash memory update process The returned strings are FLASH READY or FLASH NOT READY ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 52 of 79 11 2 4 Field 01 Error Code List Description System temporary conditions MANUALLY DESELECT CONDITION TICKET NOT TAKEN CONDITION THERMISTOR TOO COLD WAIT THERMISTOR TOO HOT WAIT CONDITION AVERAGE POWER WAIT CONDITION
46. Export applications ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 10 of 79 2 3 2 ITK 38 Printer Model Number Example ITK38 D 8L Parallel with PS60 14 The above two model numbers together specify complete ITK 38 printer configured with the following options no special customization blank ITK 38 Series 300 DPI 8 5 216mm paper width printer ITK38 cutter with disposing non disposing transport presenter is the paper output option D the forms control jumper is set to except continuous form paper blank the input paper option is an attached 67 87 diameter roll holder w low paper sensor and cable 8L no customer specific configuration modifications blank a parallel data interface Parallel with a 60 watt external desktop power supply with a line cord for the North American market PS60 14 2 3 3 ITK 38 Separate Component Model Numbers Model Number Description Power Supply PS60 14 Universal Input 90 264 VAC 47 63 Hz 24VDC 60W w US 115V line cord 18 11 PS60 14E Universal Input 90 264 VAC 47 63 Hz 24VDC 60W w o line cord 18 11 Safety Label Working Voltage 100 240VAC 47 63Hz 1 6A max PS130 14 Auto Ranging Input 85 264 VAC 47 63 Hz 24VDC 130W w US 115V line cord 18 12 PS130 14E Auto Ranging Input 85 264 VAC 47 63 Hz 24VDC 130W w o line cord 18 12 Safety Label Working Voltage
47. FAX 203 882 5648 EMAIL pa G practicalautomation com INTERNET http www practicalautomation com 1 1 Limited Product Warranty 1 1 1 Warranty Terms Practical Automation Inc warrants each new ITK 38 series printer to be free from defects in materials and workmanship to the original purchaser Our responsibility is limited to repair or replacement of the printer and or accessory or part thereof at our option for a period of one year from the date of shipment This warranty does not cover the repair or replacement of the printhead if it was damaged or used in excess of its specified wear life Also only Practical Automation approved paper can be used to maintain the warranty This limited warranty does not extend to any defect malfunction or failure caused by or resulting from improper service packing maintenance or repair abuse neglect accident or any other cause beyond the control of Practical Automation Inc or to any product whose serial number has been removed altered replaced or rendered illegible Except and to extent provided herein Practical Automation Inc makes no warranty either express or implied including any warranty of merchantability or fitness for a particular purpose Practical Automation Inc shall not be liable to the purchaser or to any other person or firm for any specified or consequential damages of any kind which result from the use or misuse by any person or loss of profits or product resulting from
48. FFeFFFFFEFFAVWEFFFFFE AAM EE EE 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 78 of 79 18 18 Test Document Large ATK 38 TEST TICKET abcdef ghijklmnopqrstuvwxyz01234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ GfS Z amp abcdefghijklmnopqrstuvwxyz01234567890ABCDEFGHIJELMNOPQRSTUVWXYZ GfS Z k abcdefghijklmnopqrstuvwxyz01234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ Gf Z amp abedefghijklmnopgrstuvwxyz0l234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ IGKHSZTT amp abcdefghijkimnopqrstuvwxyz01234567890ABCDEFGHIJKLMNOPQRSTUVWKYZ S 2 amp abcdefghijkimnopqrstuvwxyz01234567890ABCDEFGHIJKLMNOPQRSTUVWKYZ SZ 6 amp abcdefghijklmnopqrstuvwxyz01234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ GOSSZ abecde ghijklmnopqrstuvwxyz01234567890ABCDEFGHIJKLMNOPQRSTUVWXYZlIGS Z abedefghijkimnopgrstuvwxyz0l234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ IG HS abcdefghijklmnopgqrstuvwxyz01234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz01234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ OG abcdef ghijklmnopqrstuvwxyz01234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz0O1234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdef
49. Flash memory reprogramming This programming action only causes the Program Data Sector to be erased and then reprogrammed The advantage to this technique is that the printer always retains its ability to be reprogrammed even if something caused the reprogramming process to fail for example due to a power interruption The Flash Binary Data File that evokes this programming action has the BIN suffix FWITK1xx BIN Full Flash Memory Reprogramming method is less frequently used but is necessary in rare cases where the data in the Boot Sector and the Program Data Sector both need to be reprogrammed This process functions exactly as the above however the Boot Sector is also erased leaving the small potential for a power interruption to cause the loss of all printer function where the Flash memory would need to be reprogrammed at the factory or a service depot The Flash Binary Data File that evokes this programming action has the FUL suffix FWITKxx FUL 13 6 Command Driven Process for Reprogramming the Flash Memory This method of reprogramming the Flash memory requires that the printer must be idle not printing or processing data however in all other ways ready for normal operation have paper loaded and not be in error etc The connected computer then uses a combination of commands sent in the forward data channel to the printer reading of printer s status data via the reverse data channel and executing a time
50. HELP Apply power to unit while holding FO SYSTEM STATUS DIAGNOSTICS F2 CHANGE TOF CONFIGURATION Hold 5 sec F3 EEPROM MENU FO amp Fl RE PROGRAM FLASH MEMORY FO amp F2 PRINTHEAD CLEANING FO F1 Forward F2 F3 Reverse F2 amp F3 HEX DUMP MODE or for Data Rate Test after entry press FO then F1 then FO sk ka aa aa ae DIAGNOSTIC HELP ska aa aa ae After entering this DIAGNOSTIC menu from POR press and release FO SPECIAL Functions Fl BURN IN test 2 test F3 Not used SPECIAL FUNCTION SETUP MENU sk Press switch for special function FO Autosize value amp fixed gt EEPROM hold 5 sec F1 Reset EEPROM to Factory defaults hold 5 sec F2 PRINTHEAD ADJUSTMENT F3 Not used sk ka EEPROM ENTRY HELP sk ACHR OR kakak ae Turn off power to printer Press and hold while turning on power Continue to hold F3 until a beep is heard also flash of the A E LED Release F3 and wait for a second beep flash Press F3 twice quickly holding it on the second press until printing starts ITK 38 User s Manual Version V1 03 sk 2 ae EEPROM HELP sk ACHR HR 22 ae FO MOVE cursor gt UP Fl MOVE curs
51. ION ECEPTION VECTOR DIVIDE ERROR ITK 38 User s Manual Version V1 03 73 74 Error Code 100 101 102 103 104 105 106 107 108 109 110 111 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 Date 7 2 09 File UMITK103 pdf 54 of 79 12 0 OPERATOR RE PROGRAMMING OF FLASH MEMORY PROCEDURE 12 1 General Using this procedure the printer s operating system can be re programmed with new firmware from a data file This should only be done by technical personnel who are familiar with this concept Although the process is very simple under some version update conditions if the printer lost power before the operation was completed successfully there is a possibility that it could leave the printer inoperable requiring it to be to the returned to the factory for programming via the BDM interface The readme txt text file distributed with the firmware data file will have information regarding the update conditions associated with that version of firmware 12 2 Requirements To accomplish the loading of new firmware the following are required 1 ITK38 printer with Parallel Data Interface Note If the printer has a USB Interface a Parallel Interface module can be temporality substituted during this firmware update process For direct firmware update using the USB interface contact the factory technical support 2 new firmware data file on a 3 5 diskette obtained from the factory or
52. ITK 38 Printer Series User s Manual PRACTICAL AUTOMATION INC TABLE OF CONTENTS 1 0 HOW PO CONTA CP MI BICI 7 1 1 LIMITED PRODUCT WARRANTY usanne Dua Q aa aga senex NI 7 Warranty Terms eaa epe eate eee trad d gus e pee DR iR Det ER CS EP ae on etek 7 1 10 Warranty Procedure uat edet epe e Fa cer iu Gia 7 1 2 ECC NOTIFICATION nad a ds veges fuck e ree o cete te ur ree br cie tto eie Dies 8 1 3 REGULATORY COMPLIANCE ein tre ae ee ak eae aee hate eile e ee 8 2 0 TIK 38 OVERVIEW edere a vues ea gana a S a uN S Q O Qa O GSS 9 2 1 INTRODUCTION haee aite nn aiia aid he atris 9 2 2 PRODUCT DESCRIPTION Ze Z aaa sa aus a tee em tele ak ent Baha hereto ie ee eto 9 2 3 IFK 38 MODEL NUMBER SYSTEM eter teet d tb ie ek Gene erbe S ana 10 2 3 1 IFK 38 Power Supply Model Number esc tee 10 2 3 2 IFK 38 Printer Model Number Example ss ss sasae asia Ka apa na E tete eir ayay NE 11 2 3 3 38 Separate Component Model 11 PREPARATION FOR qa o 12 2 4 TNPAGKING AND INSPECTION i 12 2 5 INSTALLATION LOCATION NG BE Sae a ar NG abasa 12 2 6 POWER CONNECTION kant nicer nire uri rcr n ahus 12 2 7 DATAT O INTERFACE CONNECTION
53. Inspect the printer system carefully d Check the received items to the packing list If any discrepancies are noted contact our Customer Service Department e Save the packing material for reuse in shipment of the printer system 2 5 Installation Location The ITK 38 printer system is designed for OEM applications It is the responsibility of the OEM system designer to insure that the printer is applied in a manner to insure operation with in specifications The printer s application environment should be clean and ventilated appropriately 2 6 Power Connection Refer to section 3 4 for a drawing of the printer s rear panel and to section 18 11 or 18 12 for a drawing of the power supply a Insure that the power switch on the rear panel of the printer is in the OFF position b Connect the power supply s DC output cable to the power input connector on the rear panel of the printer c Connect the AC line cord to the IEC connector on the power supply d Connect the AC line cord to the wall power outlet 2 7 Data Interface Connection The 38 can have Parallel USB Interface 2 7 1 Parallel Interface The 38 printer requires an IEEE 1284 Parallel Cable for connection to Windows Computer Only use an IEEE 1284 compliant cable A compliant cable will be marked IEEE 1284 typically stamped on the cable s outer cover or molded into one of the connector housings This cable can be purchased
54. Interface the reverse channel status is the same as the Parallel Interface Reverse channel status Operator status is that which is displayed on the printer s switch and display panel LEDs The Parallel Interface Status is the commonly known Compatibility Mode Status Centronics which has been part of the parallel interface since its inception Lastly Reverse Channel Parallel Interface Status is a method for reading data from the parallel interface as defined by the IEEE 1284 standard Depending on the requirements of the application the operator status in combination with the compatibility mode status may be all that is required For other applications the detailed information available by the parallel reverse channel status may be needed The operator and compatibility mode status are defined in sections 3 0 4 0 9 0 and 11 1 2 The information in this section primarily addresses the reverse channel parallel status 11 1 1 Operator Status Operator status is available through the Switch and Display panel using a system of error codes display LEDs and beeper Refer to section 3 0 for operator status information 11 1 2 Parallel Interface Compatibility Mode Status The Compatibility Mode status is commonly known as Centronics status This is legacy status that has been part of the parallel interface since its inception The parallel interface has several signals which provide a top level view of the printer s status These are Busy PErr
55. Measurement Test a na nana nawan a 66 16 6 PRINTHEAD CLEANING MODE sonon ananassa a E aa ga EBEG Sa h tO ga sa a 66 17 0 POWER INFORMATION 67 17 1 POWER INPUT a 67 17 2 POWER MANAGEMENT eres tate ORG atum aniaya 67 17 3 POWER SUPPEY REQUIREMENTS seso entente amet ba e 67 17 3 1 Power Supply Additional Requirements trennen nens 67 18 0 APPENDIX 68 18 1 PRINTER SPECIFIGA TIONS Hulen ike a ga a a IO GIO SEO ES 68 18 2 ee deer e ee adea 68 18 3 38 PRINTER DIMENSIONAL DRAWINGS CUTTER WITH DISPOSING TRANSPORT PRESENTER 70 18 4 38 PRINTER DIMENSIONAL DRAWINGS OPTIONAL OUTPUT EXTENSION 00000000000000 000e0enenenenenenenananananenenenenenene 70 18 5 38 PRINTER DIMENSIONAL DRAWINGS CUTTER WITH OUTPUT PROTECTION 71 18 6 38 PRINTER DIMENSIONAL DRAWINGS CUTTER ONLY 71 18 7 38 PRINTER DIMENSIONAL DRAWINGS TEARBAR WITH OUTPUT PROTECTION CHAMBER 72 18 8
56. PS SET BY CONFIG STRAP 11 00 3 Inches PER FORM LENGTH STATUS Only ON ENABLED 60 W SHORT DISPOSE EJECT AT NEXT DOC STOP ON IST OUTPUT JAM ENABLED STANDARD 18C 4 49 0 00 23 82 23 69 3 13 3 18 4 98 4 98 4 04 1 01 0000 1578 0008 5FD2 0000 03B4 0000 011 0000 OBA2 gt 40 3D 3D 40 A2D Detect 8 IRAM 2 FLASH 256K 256K S N 200000086 23 01 CHECKSUM 7773 BOOTSUM 2E22 Build 008 To print help menu continue to hold the FO ITK 38 User s Manual Version V1 03 3F 3F 3F 3F Date 7 2 09 File UMITK103 pdf 19 of 79 48 System Information Help Report The above report has a second part If the FO switch is held after the first part has completed printing the system information help report will also be printed This report is a collection of menus which are printed during the associated operating modes and general help for other printer information such as error codes etc EHR HR AR 2 kakak ee OFFLINE SW sk ka ae FO SEL ON OFFLINE Toggle FI TST Print TEST ticket F2 LF Line FEED Paper F3 FF FORM FEED Paper FO amp FI CUT PAPER NOTE A warning BEEP FLASH will occur every 15 sec when in the off line condition sk ka POR SWITCH
57. PUT CONSULT FACTORY POWER GROUND DRIVER GROUND CONSULT FACTORY Chassis ground data cable shield connection 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 75 of 79 18 15 Connector Pin out 26 Pin Parallel Connector PIN SIGNAL TITLE SIGNAL DESCRIPTION SOURCE nStrobe HostClk Compatibility Mode Set active low to transfer data into the input latch H of the peripheral Data is valid while nStrobe is low Nibble Mode Set high during transfers to avoid latching data into the peripheral Data 1 DATA 1 LSB H ELEC 3 DATAS 3 H Data 4 BM S 4 H Data x y Lal DTA6 o o gt ES 6 H 9 Compatibility Mode Pulsed low by the peripheral to acknowledge transfer of a data byte from the host Nibble Mode Used to qualify data being sent to the host P Compatibility Mode Driven high to indicate that the peripheral is not ready to receive data Nibble Mode Data bit 3 then 7 then forward channel busy status PError AckDataReq Compatibility Mode Driven high to indicate that the peripheral has P encountered an error in its paper path Peripherals shall set nFault low when ever they set PError high Nibble Mode Data bit 2 then 6 Select Xflag Compatibility Mode Set high to indicate that the peripheral is on line P Nibble Mode Data bit 1 then 5 nAutoFd HostBusy Compatibility Mode Set low by host to put some printers into
58. Protection Chamber ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 72 of 79 18 9 38 Printer Dimensional Drawings Large 10 diameter Paper Roll Holder MODEL ATX 10RHLP shown MODEL ATX 10RH i 1 x N X i Y 2 x 7 8 5 b I 90 9 9 By gt Ad I ps Nr i N J 18 101 38 Printer Dimensional Drawings Standard 6 8 diameter Paper Roll Holder ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 73 of 79 1 i d x 1 1 de 1 1 ih 1 1 P EU 1 02 ae 18 11 38 Printer Dimensional Drawings 60 Watt Power 1 4 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 74 of 79 18 12 38 Printer Dimensional Drawings 130 Watt Power Supply 18 13 Connector Pin out 8 Pin Power Connector 1 POWERGROUND POWERRETURN 2 POWERGROUND POWERRETURN 4 POWERGROUND POWERRETURN POWERGROUND POWERRETURN Acriveonlyfor130 WatPS I 1 PPYPPP PPE YC CHASSIS GROUND Chassis ground power cable shield connection 18 14 Connector Pin out 8 Pin Auxiliary Connector PIN SIGNAL TITLE SIGNAL DESCRIPTION NOTES LOGIC GND SENSOR GROUND 6 24V OUT fused CONSULT FACTORY 2AMP DRIVER OUT
59. T User notes regarding this firmware update Read this before doing the update LOAD BAT DOS Batch file that will copy the selected file BIN or FUL to the printer Where FW The preface for a firmware file ITKI The 38 Printer type The xx version number V1 xx BIN The flash update file for a protected boot sector update of memory FUL The flash update file for a full update of memory including the boot sector ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 56 of 79 13 0 HOST RE PROGRAMMING OF FLASH MEMORY PROCEDURE 13 1 Overview The printer s operating program called firmware is stored in Flash memory Occasionally it is necessary to reprogram this Flash memory to add a new printer feature or correct an error The printer has a Flash Memory Reprogramming Mode that permits this update process to take place The Flash Memory Reprogramming Mode uses that printer s data interface to receive a binary data file from the host computer to update the Flash memory This Flash Memory Reprogramming Mode can be entered in two ways manually see section 11 0 using the printer s switches or command driven by the host computer over the data interface The data used to reprogram the Flash memory is stored in Firmware Binary Data Files Once the printer is in Flash Memory Reprogramming Mode the Flash memory reprogramming process is essentially that of copying this Firmware Binary D
60. UR E A REPE 39 9 9 ERROR CODE COMPUTATION iss pittore De m et RO ERE PE ORE Aor eR 39 10 0 EEPROM PRINTER PARAMETER STORAGE MEMORY 40 10 1 EEPROM OVERVIEW prate EE 40 10 2 EEPROM CHANGE MENU OPERATION unu upas kiqa pa kaa m TAN N a agan 40 10 3 ACTIVE AND INSACTIVE MENU LINE eig A AG GA NGAEN EA ERE GG A AVI ds 40 10 4 EEPROM MENU L PRINTOUT sonet 40 10 5 EEPROM MENU PARAMETERS nette ee 41 10 5 1 Print Intensity aan dead 41 10 5 2 Print Energy Table soa AA ag Ag de 41 10 5 3 TPS Clamp EE 41 10 5 4 Power Supply e ERU ROTEN eire 41 10 5 5 Titer face Contr l Eee pu ben en Uber 41 10 5 6 Beeper Us 41 10 5 7 Low Paper Actions a eite eet e Re eU Cb M ee KAG E CREE QS u re RR 41 10 5 8 Purge Spooler Om Error aii en n GA ER BYE 42 10 5 9 Configuration 3 e ee e eere 42 10 6 EEPROM MENU 2 PRINTOUT 5 netten torte e iere 42 10 7 EEPROM MENU3I2 PARAMETERS 2 et EAT xe Gase P sende a Pa 42 10 7 1 42 10 7 2 Change Stored Size Form Size 10 I s 0 175 0 015 aa ener tenente 42 10 7 3 E 42 10 7 4 Form 42 10 7 5 End Of Do
61. a This method insures that the application will always have access to all the status data it will need even if the last forward data channel Status Group Selection command could not get through The Complete Status Group contains all of the Status Groups Because of these interface collision circumstances the programmer must take this into account by using the appropriate real time programming techniques to prevent the application from locking up For example if the port is Busy the Write API used to send the status data selection command must be setup to return after a time out interval with its failure to write error The programmer must handle this and other expected error conditions for the port s Read and Write operations 11 1 4 4 Reverse Channel Speed The reverse data channel is relatively slow A tenth of a second or so may be required to return the Short Status Longer status strings will take proportionately more time As such it is important to collect status wisely if working in a high printing throughput environment and collecting status between each document printed The Short Status is the most time efficient way to return the top level printer status information Other status data should only be requested when needed For information on the selection of the status data refer to section 11 2 11 2 Selection of Detailed Status Information 11 2 1 Status Data Request As noted above there is no forward d
62. a selection of pre defined page sizes ranging from 3 25 to 17 0 in length in 0 25 increments and a User Defined size Each has a unique ordinal identification number These pre defined sizes can be enumerated from the printer driver using normal API programming techniques The ITK 38 printer driver will also correctly enumerate and return all the available sizes to a successfully opened Printer Setup Dialog The required size can be selected from this list and used to set the desired page size Such a pre defined page size is then used by application and is automatically sent to the printer by the printer driver at the start of a print job Page sizes can be programmatically changed during the course of a print job but only one size the last received will be in effect for the current page Hence page size changes are best done on page boundaries and are usually the first data objects sent to the printer when beginning a new page 14 3 Status String Selection The selection of alternate status strings which are later read by the port s reverse channel nibble mode communications are first sent using the port s forward data channel If the forward channel is busy or becomes busy while a status sequence is in progress the operation could fail and a port deadlock can occur To avoid this contention API programming techniques need to consider this possibility A read or write of the port must be made to return via a time out if the operation fa
63. abcdefghijklimnopqrstuvwxyz012345 abedefghijklmnopgqrstuvwxyz01234 abcdefghijkimnopqrstuvwxyz0123 abcdefghijklmnopqrstuvwxyzO abcdefghijklmnopqrstuvwxyz abcdefghijkimnopqgrstuvwxy abcdefghijklmnopqrstuvwx abedefghijklmnopqrstuvw abcdefghijklmnopqgrstuv abcdefghijklmnoparstu abcdefghijklmnopgqrst abcdefghijklmnopqrs abedefghijklmnopqr abcdefghijklmnopq SAM b moe mw xeu aw mw 8 3 3 y 6 amp amp X 54 5 VWXYZ ia UVWXYZ12Gef TUVWXYZ a STUVWXYZ RSTUVWXYZ tet QRSTUVWXYZ 10 PORSTUVWXYZ OPQRSTUVWXYZ IG NOPQRSTUVWXYZIEG MNOPQRSTUVWXYZ I amp LMNOPQRSTUVWKYZI G KLMNOPQRSTUVWKYZ JKLMNOPQRSTUVWXYZI Of IJKLMNOPQRSTUVWXYZ HIJKLMNOPQRSTUVWXYZ GHIJIJKLMNOPQRSTUVWXYZ a FGHIEJKLMNOPQRSTUVWXYZ a EFGHIJKLMNOPQRSTUVWKYZI DEFGHIJKLMNOPQRSTUVWXYZ CDEFGHIJKLMNOPQRSTUVWKYZ BCDEFGHIJKLMNOPQRSTUVWKYZ ABCDEFGHIJKLMNOPQRSTUVWEYZ OABCDEFGHIJKLHMNOPQRSTUVWXYZ G SOABCDEFGHIJKLMNOPQRSTUVWXYZIaG 890ABCDEFGHIJKLMNOPQRSTUVWXYZ G 7890ABCDEFGHIJKLMNOPQRSTUVWXYZ 67890ABCDEFGHIJKLMNOPQORSTUVWXYZ S67890ABCDEFGHIJKLMNOPQRSTUVWXYZ S 4567890ABCDEDEFGHIJKLMNOPQRSTUVWXYZ GV 1234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ L 01234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ z01234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ O9f yz01234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ NS xyz01234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ 1 wxyzO1l234567890ABCDEFGHIJKLMNOPQRSTUVWKYZIG
64. ad cleaning interval can vary widely if tinted or top side printed paper is used This type of paper may transfer ink residue to the printhead and require more frequent cleaning If plain white paper is used which is thermally well matched to the printhead cleaning may be in the 2000 to 4000 ft range approximately every one or two 10 diameter rolls or six to eight 6 diameter rolls Refer to section 5 2 1 for roll paper capacity ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 63 of 79 15 4 1 Printhead Cleaning Diagnostic Mode The entry into this diagnostic mode is a Power On Switch Panel Operation refer to section 4 8 Once in this mode the printer becomes a simple paper movement device A isopropyl alcohol impregnated cleaning sheet is required to clean both the printhead and the drive roller The front panel switches serve to direct the paper forward or backward through the paper path This should be done in a few steps e Power on holding FO and F2 once in that mode feed the cleaning sheet in until you hit the paper advance roller e Select how you want the sheet fed through the printer from the list below You should run the sheet through a few times and to really clean the roller hold the cleaning sheet to prevent it from moving while advancing the roller forward FO Move forward slowly F1 Move forward rapidly F2 Move backward slowly F3 Move backward rapidly 15 4 2 Pri
65. aded using the document s measured size refer to section 16 4 1 This data is reported as the form size status when the Use Stored Fixed Size is selected in the Autosize parameter This information is used by the host system when printing on registration marked forms 10 7 4 Form Control Selections for this parameter are SET BY CONFIGURATION STRAP CONTINUOUS MODE FORCED REGISTRATION MARK FORCED The selection DETERMINED BY CONFIGURATION STRAP is the default setting It causes the printer to use the configuration strap located on the stepper motor connector to learn the type of media which it is expected to handle The two types of media are continuous forms roll stock 2 registration marked or a pre determined form size fan folded or pre printed roll stock 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 42 of 79 The next two selections are used to temporarily over ride the configuration strap s information refer to section 7 1 1 and force the identified mode of operation It is preferred that the printer be shipped with the configuration strap identifying the media that the printer is using This selection permits an electronic method of over riding that configuration straps function Refer to sections 4 10 and for additional information 10 7 5 End of Document Length Selections for this parameter are PER FORM LENGTH AFTER LAST DATA When using the ITK 38 where the length of the prin
66. ailure to do so can cause incomplete cutting of the document and or miss feeding of the document through the system When adjusted correctly this small hinge will be created at the trailing edge of the document by the perforation and cut 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 32 of 79 6 1 8 5 Registration Mark Location Bottom Side Refer to the following diagram when specifying registration marked paper Pay close attention to the inside outside surfaces of the roll The registration marks should be visible on the outside of the roll 6 2 Paper Form Type Recognition The printer and the host PC can determine if the paper in the printer is continuous or registration marked 6 2 1 Printer Recognition of Paper Form Type The top of next form TOF method which the printer will use is determined by a configuration strap a wire jumper located on the stepper motor connector There are two looped wires one black and one white on this connector along with six additional wires connected to the stepper motor The white wire located on pins 8 and 9 of the connector when in place it identifies the TOF method as continuous If this wire is not in place or cut the TOF method is registration mark The configuration strap is the primary reference for this information It can however be over ridden by a printer set up technique implemented with the user panel switches refer to sections 4 6 4 10 and 4 8
67. aken page has been disposed the printer will then purge the host computer s print spooler and the printer s internal data buffer until they are empty This purge action minimizes the number of pages stored in the dispose chamber and in combination with the disposal of the first untaken page reduces litter Refer to section 5 1 1 6 1 3 for purge option information 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 24 of 79 5 1 1 6 1 3 Purge Options Document Not Taken WARNING If any of the purge options are selected refer to section 10 7 10 the printer will purge read and discard all interface data until a data timeout occurs all data following the detection of an abandoned document The host s application program must understand this and manage the data sent to the spooler accordingly Note That the PURGE_SPOOLER refer to section 10 5 8 control selection has no affect on the transport presenter s options noted above This selection controls the printer s action after a non recoverable error has occurred 5 1 1 6 2 Transport Presenter Control Parameters for a Blocked Output Jam The transport presenter s slip output drive characteristic maximizes the printer s resistance to nuisance blockage jams where a user deliberately or inadvertently blocks the output slot during the delivery of a document The following selectable control parameters define printer actions in the event of this occurrence The print
68. annot be changed and are reserved for future firmware updates Refer to section 10 0 for additional information on the EEPROM stored parameter data 4 12 Re Program Flash Memory This function permits the operator to change the operational firmware of the printer Refer to section 4 8 POR Switch Help for entry menu information This operation is NOT a normal operator function It should only be used by technical personnel responsible for the programming or maintenance of the printer system This mode is entered by continuously holding the FO amp F1 switches while turning on the power Refer to section 12 0 for additional information 4 13 Hex Dump Diagnostic Mode This function provides a method for determining if the data is being sent over the data interface properly It is generally used by technical personnel responsible for the programming or maintenance of the printer system This mode is entered by continuously holding the F2 amp F3 switches while turning on the power Refer to section 4 8 POR Switch Help for the entry information Refer to section 16 0 for other diagnostic information 4 14 Printhead Cleaning Diagnostic Mode This function provides a method for using the paper advance motor to drive a cleaning card under the printhead as part of normal maintenance Refer to section 4 8 Switch Help for entry menu information Refer to section 15 4 for maintenance information 38 User s Manual Version V1 03 Date
69. any defect or malfunction or failure of this product No person agent distributor service facility or company is authorized to change modify or amend the terms of this limited warranty in any manner or fashion whatsoever 1 1 2 Warranty Procedure If you cannot resolve your equipment problem notify Practical Automation giving the model and serial number of your equipment Describe your problem in detail Upon receipt of this information Practical Automation will send you service information if the trouble is easily corrected If the trouble requires factory service we will so advise and provide written return authorization Loaner printers can usually subject to availability be shipped within 24 hours during the workweek by Practical Automation Customers are required to pay all shipping charges Refer also to the Warranty Terms and Packaging and Shipping instructions before returning any equipment ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 7 of 79 1 2 Notification FOR USERS IN THE UNITED STATES Warning Changes or modifications to this unit not approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC tules These limits are designated to provide reasonable protection against harmful interference when the equi
70. at is approximately 17 bytes It is ASCII string data of the printer s firmware version number Section 11 2 3 2 6 identifies a typical version string 11 2 3 2 15 Plug amp Play ID String Status Field 08 This is a variable length status data field that is approximately 90 bytes It is ASCII string data of the printer s firmware Plug and Play ID String IEEE1284 ID String Section 11 2 3 lidentifies a typical version string 11 2 3 2 16 Product Electronic Serial Number Status Field 09 This is a variable length status data field which contains 16 bytes of data It is an ASCII numeric HEX formatted string of an eight byte unique electronic serial number This eight byte serial number is composed of a first byte 2 ASCII Hex Values that is the Family Code the next six bytes 12 ASCII HEX Values are a unique 48 bit electronic serial number and the last byte 2 ASCII HEX Values are an eight bit CRC check byte CRC x x 1 11 2 3 2 17 Capabilities Status Field 11 This field will return a non delimited string of ASCII letters indicating special features or printer status conditions The absence of a letter indicates that the feature is not enabled or condition is not detected The letters are not in a specific sequence New features may be added in the future The current list of features conditions are E Parallel ECP MODE enabled reflects the EEPROM setting refer to section 10 8 L Low Paper Active Cable
71. ata File to the printer over the data interface All normal data interface procedures apply to this process 13 2 Flash Memory Reprogramming Mode Entry 13 2 1 Manual Entry To manually enter the Flash Memory Reprogramming Mode two of the printer s User Front Panel switches FO and F1 are pressed and held while turning on power to the printer These switches need to be held until a long beep is heard 5 Sec At the end of this beep the printer is in Flash Memory Reprogramming Mode and is ready to accept the reprogramming data over the printer s data interface This manual method of reprogramming the Flash memory is the most commonly used A technical service person operates the host computer and the attached printer to control the reprogramming process Section 11 0 of this manual provides additional information on this method 13 22 Command Entry For the printer to be able to accept these commands it must be idle not printing or processing data but in all other ways ready for normal operation have paper loaded and not be in error etc The command process defined below is a sequence of forward data channel commands monitoring of the printer s reverse data channel status information and timed action steps This command driven method of reprogramming the Flash memory is used for fully automatic reprogramming where the process is completely under the control of the connected host computer 13 3 Flash Read Only Memory Orga
72. ata channel command that requests status information from the Parallel Port 11 1 4 1 When the parallel port is read the printer will always respond with status data This data will typically be the printer s Default Status Group data unless a prior forward data channel Status Group Selection command had been received The specific Default Status Group that will be returned is determined by a stored parameter in the printer s EEPROM refer 10 0 for EEPROM selections ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 47 of 79 11 2 2 Status Group Selection Commands These commands are Command Description Section ESC 1 5 Reguests that the Short Status Group data be returned 11 2 3 2 4 ESC IN Reguests that Normal Status Group data be returned 11 2 3 2 5 ESC Requests that Extended Status Group data be returned 11 2 3 2 6 ESC IT An Requests that an Addressed field s data be returned 11 2 3 2 8 ESC IC Requests that Complete Status Group data be returned 11 2 3 2 7 Where ESC 0x1B hex ILS N C A are the represented ASCII characters n represents binary the addressable field If the host computer wants a status group other than the Default Status Group 10 7 8 it sends one of the above Status Group Selection commands to select the Status Group data it would like to receive This command will only remain in force until the next status data request has been processed 11 2
73. bandoned by the user The printer will then purge the host computer s print spooler and its own internal data buffer until they are empty This data purge reduces litter Refer to section 5 1 1 6 1 3 for purge option information For a transport presenter operating in disposing mode the following two types of parameters can be used WAIT xx SEC BEEP THEN DISPOSE WAIT xx SEC BEEP THEN DISPOSE amp PURGE If the WAIT xx SEC BEEP THEN DISPOSE is selected the transport presenter will deliver and hold the document It will then wait for the user to take the document before printing the next document This is done by restraining the data at the printer s interface by setting the BUSY This action assumes that a multi page document has been sent As soon as the user takes the first page the Busy is cleared and the next can be printed As the end of the WAIT timeout interval approaches beeps will warn the user to take the document s page that has been delivered If the timeout interval expires without the document being taken it will be assumed to have been abandoned by the user The printer will dispose that page of the document If a multi page document has been sent each page will in turn be printed and disposed in this manner This disposing reduces litter If the WAIT xx SEC BEEP THEN DISPOSE amp PURGE is selected all actions noted above will be the same until the disposal of the first untaken page After the first unt
74. be added to the isolation chamber to dissipate static charges which can prevent the dropping of the document Also if the enclosure has a ventilation fan and if this fan is acting to pull air into the enclosure this negative air pressure acting on the document drop can adversely affect document delivery This document drop technique has been used successfully in many applications It has the benefit of being the most mechanically simplified technique however since the document is not being delivered by positive means and it is relying on gravity overcoming the possible parasitic forces static electric forces air currents document curl etc this application technique must be engineered to circumvent these challenges 5 1 4 Tearbar With Jam Resistant Output Chamber Option A tearbar paper separation option is available for the ITK 38 This option provides a user tear off edge in place of a paper cutter to accomplish paper separation Using perforated paper stock is recommended when the tearbar option is selected This option is typically only used when the printer is used by trained staff This might be at a customer service counter where the attendant not the end user uses the printer The tearbar output option does not usually provide enough user isolation to be deployed for direct end user delivery 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 26 of 79 5 1 5 Minimum Form Length Adjustment In certain installation
75. cation program or the printer s status information WILL be acquired by the application program using an alternate non Language Monitor technique to achieve bi directional communications with the printer Note The V2 xx driver is the recommended driver to use when getting printer status however many currently installed printer deployments are using this communications technique The 1 is only provided for legacy support for those applications 2 8 1 3 Loading The Printer Driver Please refer to the documentation included with the printer driver for instruction on driver loading 2 8 1 4 Printer s Status Information The printer s status information refers to the printer s operating data which can be delivered to the controlling application program over the reverse channel of the printer s data interface 2 8 1 5 Host Controlled Printer Firmware Update Any ITK 38 printer can have its printer firmware updated in the field This update process can be a manually evoked or host controlled 2 8 1 6 Printer Utility DLL A Printer Utility DLL PADLL DLL is available from Practical Automation This Printer Utility DLL provides programmers with a toolbox to facilitate many of the esoteric tasks associated with reading the printer s status information host controlled printer firmware updates as well as other printer related programming tasks The Printer Utility DLL supports both the version V1 xx or V2 xx Printer D
76. change of state refer to section 11 2 3 2 4 1 When the space is nearly full service personnel should be deployed to clear the storage chamber before an overflow occurs 5 1 1 5 Document Not Taken Status Once the document is delivered presented the transport presenter holds the end of the document while waiting for its removal by the user The state of this document taken or not taken is sensed This document taken not taken condition is available as reverse channel status data refer to section 11 2 3 2 4 1 to the host system 5 1 1 6 Transport Presenter Control Parameters and Operating Mode Selection The following paragraphs define how the transport presenter can be programmed to react to various circumstances by the selection of its control parameters Additionally the operating mode for the transport presenter disposing or non disposing mode is a function of the parameters If any option that defines a disposing action is enabled then the transport presenter will operate in disposing mode otherwise it will operate in non disposing mode 5 1 1 6 1 Transport Presenter Control Parameters for a Document Not Taken These controls are provided to define how the printer will react to a document which has not been taken and is left in the output slot in the document presented position 5 1 1 5 The printer can be programmed to one of fourteen selections Refer to section 10 7 10 where these selections are made in the printer
77. cument Len gih esee t th t ee a e t a o eet fe ep a aa agi 43 ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 4 of 79 10 7 6 AUTOSE xS ieu EEE RE ui Ta teet eer 43 10 7 7 Minimum Form Length sisah anan iiu tie BN GAK GENDENG ee ete uu a 43 10 7 8 OILA 43 10 7 9 Blocked Output Jam Error Control a h si aaa a 44 10 7 10 Document Not Taken Control sesasi seng sanenggane sunan sagsag nani ngaeng aneh ananeng a ninang ea ana ngen oaii iee ai ari eii eiea 44 10 8 EEPROM MENU H3 PRINTOUT S usa ana qan na Ga 44 10 9 EEPROM MENU H3 PARAMETERS Gss uns nan quna nasya 44 10 9 1 Parallel Interf ces a i ceat TENG er eee tie 44 10 9 2 Low Paper Cable Detectionz tc dva lee hd ede 45 10 10 EEPROM FACTORY DEFAULTS 4 rentrer tr t i Hee ire ama H bas e EE 45 11 0 PRINTER STATUS 204000020 00 02 tasas tastes tone tasse ta sonata stesso 46 11 1 TK 38 PRINTER STATUS OVERVIEW L gain irsk RARE 46 11 1 1 Operator Status ss n tad ANENG ke SEGA Ta aed este Gangen eies 46 11 1 2 Parallel Interface Compatibility Mode 46 11 1 3 Parallel IEEE 1
78. d Connected Active as Detected Forced LP as Detected Connected C Disconnected c Passive Disconnected Connected High Paper as Detected Unknown Active Disconnected Forced LP Disconnected Unknown Neither the uppercase lowercase characters are reported 10 10 EEPROM Factory Defaults Print Intensity Print Energy Table Print Cycle Offtime Print Control Misc Print Area IPS Clamp Limit Interface Misc Beeper Low Paper Paper Backup Form Stored Size Form Control Autosize Minimum Form Size Power Supply Status Pointer Jam Error Control Page Not Taken Control Purge Spooler Config Misc Parallel Interface LP Cable Detect ITK 38 User s Manual Version V1 03 6 0 NORMAL N A 8 00 CENTERED NONE 0 ON STATUS Only ENABLED 11 00 DETERMINED BY CONFIGURATION STRAP USE STORED FIXED SIZE 3 Inches 60 SHORT STOP ON 1ST TP PRESENT JAM EJECT AT NEXT DOC ENABLED STANDARD ECP MODE PASSIVE Date 7 2 09 File UMITK103 pdf 45 of 79 11 0 PRINTER STATUS INFORMATION 11 1 38 Printer Status Overview The ITK 38 printer has a wide range of status information available to suit any application environment There are three types of status Operator Status Parallel Interface Compatibility Mode Status Parallel Interface Reverse Channel IEEE 1284 Status Note For a USB
79. d to support unattended operation in a kiosk or similar environment These features include output isolation devices providing a range of function from simple jam protection to complete document isolation during the print cycle as well as disposing an untaken document Document separation is by integrated cutter or tearbar Paper supply can be from a mechanism mounted roll holder for 6 or 8 diameter paper roll or an externally mounted large capacity 10 diameter roll holder or fan folded registration marked flat paper Each paper holder can be outfitted with a low paper sensor The ITK 38 is connected to the host computer system using an IEEE 1284 Parallel or USB Serial Interface The ITK 38 printer makes its extensive status information accessible over the interface This printer status provides the OEM host system with information such as low paper out of paper document taken error conditions a unique 64 bit electronic serial number etc The power for 38 printer is supplied by an external 24V desktop power supply module The standard power supply is 60 watts It is completely adequate for most applications however for printing applications that require large dark areas that need to be printed at the highest print speed 2 IPS then 130 watt supply can be purchased as an optional choice This single 24V operation makes for easier integration into an OEM system power distribution scheme The printer has a built in intelligent pow
80. display panel to output operational conditions or errors to the user by a series of sequential beeper tones beeps which coincide with the flash of the ATTN ERR LED The flash beep signal is of a long 1 or short 0 duration The flash beep signals are arranged as a coded sequence followed by a long quite pause before repeating 92 Sequence Length These flash beep sequences are arranged into three groups These are three four or five flash beep signal length sequences 93 Weighted Positions Each flash beep signal represents the equivalent of a one 1 for a long and a zero 0 for a short Each position in the sequence has a binary weight The first is given a weight of 1 while the second would be 2 the third 4 etc 9 4 Counted To determine the error code first identify the total number of flash beeps in the sequence group not yet caring if they are long or short flash beeps The total count before a long pause will determine what group the error falls into 9 6 Next for each flash beep signal which is short 0 the binary weight associated with it is not counted For each long 1 flash beep signal the binary weight associated with it is counted 95 Example The following example is provided for determining an error code The error code sequence is represented below by the following Short Long Long Short the sequence repeats after a long quiet pause LSB First MSB Last Determining the er
81. driven sequence of steps to send the new firmware data to the printer Finally verification of successful reprogramming is done by reading the printer s new firmware version that is now embedded in its status data An overview of the command driven reprogramming algorithm is as follows 0 Host Computer waits for all previously sent print jobs to be completed and for the printer to become idle 1 Host Computer then requests the Complete Status data field from the printer ESC IC 2 Printer The printer decodes this status command and replies with the requested data 3 Host Computer verifies this status data to determine if 1 the printer is ready and 2 it logs the current version of the firmware that is to be upgraded If the printer is found to be idle and ready go to step 4 otherwise step to the Error Exit 4 Host Computer Sends the Enter Flash Memory Reprogramming Mode command ESC FR to begin the reprogramming process ESC is the ASCII control character 1BH 5 Printer The printer decodes this Enter Flash Memory Reprogramming Mode Command and then waits to enter the Flash Memory Reprogramming Mode 6 Host Computer Requests the Flash Mode Status field from the printer ESC IA OF HEX 7 Printer The printer decodes this status command and replies with the requested Flash Mode Status data The printer having been in a wait state as a result of step 5 and now
82. ds can be significantly higher than 60 watts To provide for this the printer controller has a large input capacitor reservoir in combination with the power management system The power management scheme takes advantage of the switching power supply s characteristic of being able to deliver high short term power demands It then forces average power compliance over time When the 130 watt power supply is used and it is selected in the printer s EEPROM parameter menu the power manager although still functional has a less challenging task This higher power option provides better print quality under print loads that contain a lot of dark content 17 3 Power Supply Requirements OUTPUT VOLTAGE 24 VDC TOL 5 Max OUTPUT CURRENT Min 0 0A Average OUTPUT CURRENT Max 2 3A Average 60 watt power option 5 4A Average 130 watt power option OPERATING TEMPERATURE 50 C Max INPUT VOLTAGE 90 TO 264 VAC Universal Input 60 watt power option 85 to 132 or 170 to 264 VAC Auto ranging 130 watt power option PRINTER LOAD CAPACITANCE 10 000 uF INRUSH CURRENT 8A Into 10 000 uF PRINTING POWER 75w Max 5 seconds 60 watt power option 150w Max 5 seconds 130 watt power option SHORT TERM POWER 100w Max 50 mSec Max 60 watt power option 175w Max 50 mSec Max 130 watt power option AVERAGE POWER 60w Max 60 watt power option 130w Max 130 watt power option IDLE POWER 5 Nominal 17 3 1 Power Supp
83. e Refer to 18 15 table 8 1 4 Parallel Port Signaling The parallel printing data is sent using Compatibility mode signaling The reverse channel communications are by Nibble Mode signaling to return the printer s status information If required refer to the IEEE 1284 published standard for complete information on this standard 8 2 USB Data Interface An alternate data interface for the ITK 38 is the USB Interface This interface is USB 2 0 Full Speed Compliant 8 2 1 USB Data Interface Cable A standard USB A B cable USB 2 0 compliant will be used with the plug in USB printer interface 8 3 Data Interface Cable Quality To maintain system EMI EMC compliance and signal data integrity a high quality shielded cable must be used for all interface cables An IEEE 1284 A B Parallel Data cable and USB A B Cable 2 0 cable must meet these necessary shielding and signal quality requirements 8 4 Auxiliary Connector This connector is a small 8 pin circular DIN style connector It is primarily used to connect external low paper sensor to the printer For special customer applications a 2 amp power driver is available on this Connector This however only enabled for specialized usage Consult the factory 8 4 1 Auxiliary Pin out Refer to 18 14 Connector pin out 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 37 of 79 9 0 ERROR CODES 9 1 Annunciations The 38 printer uses the switch and
84. e data The new firmware data can be copied directly from the diskette to the Parallel Interface with a simple DOS copy command It is however more efficient if the source data FWITK1 BIN is copied to the hard drive first before copying it to the printer This will permit it to load more quickly An example of copying from the diskette located in the a floppy drive is as follows COPY A FWITK1 BIN LPTI An example of copying from the a typical hard drive root directory is as follows COPY C FWITK1 BIN LPTI The B parameter is required to pass binary data over the interface without detecting and reacting to file control characters 12 5 Warning When the copy command is initiated and in response to data passing over the interface the printer will respond with a slight blinking of the READY LED Once the flash memory has been erased the ATTN ERR LED will be on continuously for the remainder of the loading process Note If the printer loses power while this LED is on the printer will not be able to complete the loading process It may require re programming at the factory see the readme txt file associated with the firmware file for more information regarding the firmware version being loaded 12 6 Flash Loading Completion Once the flash loading process has been started the printer will read the data and program the flash memory When the loading has been completed successfully the ATTN ERR LED will go out Aft
85. e printer to store the maximum expected document without interference The loop clearance below the transport presenter s base is 0 for documents up to 7 long and 1 2 for each additional inch of document length longer than 7 Clearance Doc_Length 7 0 5 Note for Doc_Length lt 7 Clearance 0 For example an 11 document will require 2 5 of clearance a 17 document will require 5 5 of clearance For a large size loop chamber some chamber to paper loop interference can be tolerated a slight radial tire type of loop however this must be evaluated by the system application engineer Loop formation interference can cause paper jams or unreliable document delivery presentation 5 1 1 3 Dispose Storage Chamber If the Transport Presenter s disposing options are enabled then adequate space must be provided for storage of the disposed documents If this space is not adequate or it is permitted to overflow it can cause the normal delivery of documents to jam It is the responsibility of the system application engineer to provide adequate space for the chambers expected use 5 1 1 4 ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 22 of 79 Host Monitoring of Dispose Documents The host system should supervise this dispose storage space A printer status bit is toggled each time a document is disposed The number of disposed documents can be counted by monitoring this bit s
86. e qa eene eene nu Gaga a KN E 26 5 2 3 1 External 10 Diameter Paper Roll Holder Drawing 28 5 2 3 2 Externally Located Paper Design Considerations enne eene nennen nennen 29 5 2 3 2 1 External Roll Holder Paper Path Recommendations Drawing nsn 29 3 2 4 Low Paper eerie He Ebrei Eee Pe pre etie e 29 5 2 4 1 Low Paper Host Status Information E DE GA E E NG ee PRA 29 5 2 4 2 Printer Reactions to the Low Paper Conditions eese eene 30 5 2 4 3 Low Paper Cable Detection bom NE it 30 6 0 PAPER OOnrn 31 6 1 PAPER SPECIFICATIONS ei ete RO Dee i p A itr RR 31 Old auo Dad 31 621220 Size ite e a Sip iba dat ES sa 3l 6 1 3 Recommended Pap rs aa ee o rep EO RIT rp e Roe dried 31 6 14 Other Thermal Papers sido e aede ae dee ede eta n ede e eg dete ede ae e edat me 31 6415 Print Activation Energyss isa E alas ete e Pe ped REEL REGERE rares eee Feb eed E DE 31 6 116 Roll Paper Curl Considerations lieet ege eem aasan ede SE eee cae nae eos Sg de rete EET 31 6 1 P per Form Type u deoa eter e ae eer cM c Ee ETE E AN gana 31 6 1 7 1 Paper Supply ae er arena
87. eee is 3 digit ASCII Error Code for the most recent error nn is the string length for the FWString that follows A typical Firmware Version String would be V1 18 05 22 01 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 50 of 79 11 2 3 2 7 Complete Status Group The ESC I Status Group Selection command is used to select this status group The Complete Status Group returns data fields 00 through 05 These are the Bits Status Error Document Count PH Temperature Form Length and the Firmware Version The status data string format for the Complete Status Group is C00bb01eee02dddddddd03ttC 04ff0SnnF WString where is the string s Group ID ASCII 00 01 02 03 and 05 are the Field IDs ASCII bb is the Bit Status Binary eee is 3 digit ASCII Error Code for the most recent error dddddddd is the Document Count ASCII tt is the Printhead temperature in deg C ASCII ff is the Document s Form Length Binary and nn is the string length ASCII for FWString that follows ASCII 11 2 3 2 8 Addressed Status Group The ESCI A Status Group Selection command is used to select this status group The Addressed Status Group returns any selected data field 00 through 15 The status data string format for the Addressed Status Group is A nndddddddd where A is the string
88. egistration mark found after the above rules have been applied 10 7 6 Autosize The selections for this parameter are USE STORED FIXED SIZE AUTOSIZE WITH BU ENABLED AUTOSIZE NO BU ENABLED All the selections only apply when registration marked media is enabled The first selection uses the stored fixed size as status data to the host and does not actively measure the paper size The second two selections actively measure the form size at power on and report the measured size in the status information Refer to section 6 3 3 2 2 for additional information 10 7 7 Minimum Form Length The minimum form length can be increased to accommodate deployment output paper path geometries external to the printer throat extenders etc which require a longer document to reach the new exit point The settable values are 3 inches to 11 inches This does not apply to registration marked paper Caution Having paper path geometry in front of the printer s exit geometry is not recommended It engineered as special design case Extensions to the paper exit part can cause unreliable operation and must be carefully verified by the printer deployment engineer to insure that the printer operates in this new environment Please refer to the Printer Kiosk Deployment Guide available on the Practical Automation WEB site for additional information on this topic 10 7 8 Status Pointer The selections for this parameter are SHORT NORMAL EXTENDED
89. eing used selections for the printer s reaction algorithm to a low paper signal etc The details of these parameters are listed below 10 2 EEPROM Change Menu Operation The EEPROM change menu is a collection of printed menus that permit the selection and change of these stored parameters The EEPROM menu is entered via a power on switch operation refer to section 4 6 Upon entry into the menu a help report is printed which details the menu operations followed by the first EEPROM parameter menu Refer to the help menu below for parameter change and secondary menu access procedures EEPROM HELP FO MOVE cursor gt UP Fl MOVE cursor gt DOWN F2 CHANGE selection at cursor F3 ENTER Next MENU level POWER OFF EXIT EEPROM Change MENU PRINTOUT of the parameter menu occurs approximately 1 second after pressing any switch By pressing FO or F1 several times quickly and counting the beeps the cursor can be moved several positions before the next printout Pressing F2 at the counted target will cause a change of the selection This technique permits changes to be entered quickly without printing after each switch press 10 3 Active and In active Menu Line All parameters on the menu may not be changeable Some are only for display or reference while others may become active on future firmware versions The cursor will skip menu lines that are not active Active parameters or their assoc
90. eld 00 Field 00 is a 16 bit binary data word 2 bytes which contain the Bit Flag Status defined below The status data string format for the Short Status Group is S00bb where 5 is the string s Group ID ASCII 00 is the Field ID ASCII and bb are the two status data bytes Binary The Short Status Group is typical default status This status data provides information on the printer s internal operating conditions out of paper low paper and other error conditions Typically using the Short Status is sufficient for most applications 11 2 3 2 4 1 Short Status Group Bit Status Format This data is organized to provide a complete printer status profile in a compact format Field 00 1st Byte 2nd Byte Bit Data Description Notes Bit Data Description Notes 7 System Not Ready 7 Document in Process 6 System Diagnostic Error c Data Error or Purged Occurred Flag c 5 Manually De Selected a 5 Busy a 4 Transport Output Error a 4 Low High Temperature Wait a 3 Paper Registration Error a 3 Document Ticket Not Taken 2 Cutter Error a 2 Average Power Delay Wait a 1 Head Level Not Ready a Document was disposed count toggle bit 0 Out Of Paper a 0 Low Paper Condition b Each bit flag will be asserted to a logical one when the printer condition that it represents is asserted For example the out of paper bit will be equal to a one when the printer
91. emand level The ITK 38 s power manager controls both the short term and average power demands to match the power system that is available The default setting is 60 watts which is the most cost effective power solution and its managed results are acceptable for most printing applications For applications that have heavy black area loading or do not want the print speed to be slowed down by the power manager then using the 130 watt power supply and selecting this option will provide more power to make the power manager s control task less noticed 10 5 5 Interface Control These selections condition the attached interface The selections are NO PARALLEL ACK ACK 0 5uSEC 10 5 6 Beeper Control These selections are used to control the printer s beeper that is used to sound alert beeps for various printer and error conditions The two are ON and OFF The default setting is ON The beeper is disabled with the OFF setting 10 5 7 Low Paper Actions These selections define how the printer s response will be to the detection of a low paper condition The selections are STATUS WARNING ONLY BUSY AFTER DOCUMENT PRINTED DISABLED The default selection is STATUS ONLY When this selection is chosen the printer only provides low paper status in the form of reverse channel status information 11 2 3 2 4 1 and a local flashing indication on the printer s LEDs 3 2 1 The printer does not otherwise reac
92. ent loaded This will permit the printer and the application program to dynamically acquire the new document size Autosize needs to be selected refer to section 10 7 6 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 34 of 79 6 3 3 2 2 6 Reporting Document Length The length is measured stored and reported in 1 100 inch increments If a document has been measured auto sized then that dynamically acquired volatile memory data will be the length reported as status to the host If the printer has the fixed size mode selected the data which is stored in nonvolatile EEPROM memory will be the data reported The reported length will be the measured or stored length minus the unprintable margins Typically this will be 1 4 less than the physical length This reported length is the printable length of the document When entering or displaying the document length locally at the printer the physical size will be used A manually entered 11 00 document will return 10 75 to the host as status data If the printer is setup for continuous forms the length reported will always be zero Zero is not a value which can be returned by a registration mark fixed length printer limited to the minimum document size This zero value can be used by the host to determine if a continuous form printer roll mode is connected to the system or a non zero value represents a fixed size document printer 6 3 4 Host Determinatio
93. enus 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 17 of 79 4 7 1 System Status Report This is a printed report which contains much of operational or stored parameter information for the system It includes firmware version number diagnostic pass fail results interface configuration status print intensity control levels miscellaneous system control parameters and operational data This report is printed by continuously holding the FO switch while turning on the power 4 7 1 1 System Report for Registration Marked Paper SYSTEM STATUS REPORT Model Firmware ITK 38 V1 00 mm dd yy ALL SYSTEM TESTS PASSED Interface TYPE ECP INTERFACE MODE PAR ACK CONTROL Configuration FORM TYPE OUTPUT TYPE PRINT DPI EEPROM Data Print Control INTENSITY ENERGY TABLE IPS CLAMP Max Print Speed ystem Control FORM CONTROL AUTOSIZE FORM MEASURED SIZE LOW PAPER BEEPER PAPER BACKUP POWER SUPPLY STATUS POINTER TRANSPORT TYPE NOT TAKEN CNTL JAM ERROR CNTL PURGE SPOOLER CONFIG MISC Operational Data PHTEMP PAPERSEN LOWPAPERSEN PHVOLTAGE SYSVOLTAGE EXSENI EXSEN2 SYSCS PHCS INTERFACE SPARE Paper Sensor Calibration PARALLEL AUTOMATIC NO PARALLEL ACK REG MARK CUTTER amp TRANSPORT 300 6 Standard NONE 2 00 IPS REG MARK FORCED AUTOSIZE BU ENABLED 11 02 STATUS Only ON ENABLED 60 W SHORT DISPOSED
94. er management system which budgets the printer s operation to a modest 60W average power allocation or alternately if selected to 130 watts For OEM customers who plan to provide their own 24 power supply refer to section 17 0 for the required power supply characteristics If a user supplied alternate power supply is used it must meet these specifications The 38 operates under the Windows operating system utilizing a Practical Automation supplied WYSIWYG driver Combined with a raster organized printer controller this flexible driver produces simple direct printed output at 300 DPI resolution from any Windows application or language The printer with its control electronics are integrated into a self contained printer module To this printer module a paper supply module can be attached or made external The power supply is a separate module that is connected to the printer through 6 DC power cable with a circular DIN connector This modular packaging is flexible making it easy to mount into any OEM system ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 9 of 79 2 3 38 Model Number System __ITK38 __ ___ p BN PO FC PI I CN p Prefix blank Standard 38 Printer Note this entry is normally blank S Special Configuration Prefix Refer to the CN information below BN Base Number ITK 38 PO Paper Output Options Cutter with Disposing Transport Presenter 1
95. er a short delay approximately 8 seconds the printer will automatically reset itself and be ready for normal operation After the ATTN ERR LED is out it is safe to remove power from the 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 55 of 79 unit If the loading was unsuccessful the ATTN ERR LED will remain on the long 5 second load beep will reoccur This indicates that a re load of the data is necessary The power must not be removed The copy command should be re invoked to re start the loading process 12 7 Flash Loading Time The loading time is substantially affected by the transfer rate of the computer If the FWITK1 BIN file is copied from a hard drive of a fast computer to the printer the typical flash loading time will be approximately 15 to 30 seconds If the source computer is slow and the file is copied from the floppy drive the loading time can be 2 of 10 times longer The flash loading time is measured from the time the ATTN ERR LED comes on and until it goes out 12 8 Firmware Data Files The data files for a Flash update are bundled into a ZIP file These files are FWITKIxx ZIP This is the top level ZIP File that contains FWITKxx BIN The Flash Update file for a protected boot sector update of memory FWITKxx FUL The Flash Update file for a full memory update overwrites boot sector unprotected ABORT BIN A special file used for Host reprogramming of flash memory to abort the process README TX
96. er can be programmed to one of four selections Refer to section 10 7 9 where these selections are made in the printer s EEPROM memory The first two selections are typically associated with transport presenter operating in non disposing mode however a disposing transport can use these selections if a disposing selection was elected on another parameter selection At least one disposing parameter must be selected to operate the disposing transport presenter in dispose mode STOP ON 1ST TP OUTPUT JAM STOP ON 2ND TP OUTPUT JAM The first selectable option STOP ON IST TP OUTPUT JAM is the printer s default setting It causes the printer to react to this blockage as an error and stop operation although a true paper jam a wrinkled paper jam has already been prevented by the transport presenter s mechanical design refer to 5 1 1 The second selectable option 5 ON 2ND TP OUTPUT JAM causes the printer not to react to the first output delivery blockage jam event as a system failure The document is held unwrinkled in the transport presenter s loop delivery chamber When the next user request for a printed document occurs presumably as a result of someone not intending on vandalism The host can then attempt to re present the undelivered document refer to section 14 5 monitor the success of that delivery via reverse channel status 11 2 3 2 4 1 and then after this document had been delivered deliver the requested document
97. erations These above noted functions provide the operator with a simple means of operating the printer to verify basic operation 45 Power On Operations These functions provide an additional level of diagnostic support tools These functions are provided for service or technical support personnel 46 Power On Operations Table For this mode one or more switches are held while applying power to the printer The switch is held until a flash beep A E LED beeper occurs The list of power on operations are detailed below Refer to section 4 8 for System Information Help Report which outlines each menu listed below Switch Operation Function Notes SELECT FO Print system status report If held longer prints help menus 4 8 TEST F1 Enter diagnostics menu entry Factory and service modes 4 9 LINE FEED F2 Change the TOF Hold 5 Sec Wait for confirming beep sequence 4 10 FORM FEED F3 Enter EEPROM change menu Requires special sequence using F3 switch 4 11 FO and F1 Re program Flash Memory Wait for long beep 4 12 11 0 F0 and F2 Printhead cleaning Printer becomes a switch driven paper mover 4 14 F2 and F3 Hex Dump Diagnostic Mode Printer becomes a interface diagnostic tool 4 13 47 Printer System Information and Heports Printer system status information is available through a number of printed reports These are the system status report system help report EEPROM interactive parameter change menu and diagnostic support m
98. f Select FO Test F1 Line Feed F2 Form Feed F3 Indicators Power Paper LED Ready LED Attention Error LED Sequential Tones Beeper System Parameters A user friendly switch panel entry of setup data into EEPROM memory Print intensity Control settings etc Printer Status Data Includes all printer operational parameters Low paper out of paper jam ticket not taken unique 64 bit electronic serial number etc Status is returned to host via the interface s reverse channel Status information is critically important for unattended printer deployments Printhead 30 0 x10 pulses dot Min 65 6 x10 ft 20Km abrasive Min Cutter 500K Typical 300K Min Transport Presenter 450K ft Typical 270K ft Min of delivered paper 18 2 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 68 of 79 CHARACTERISTIC SPECIFICATIONS System Requirements Windows Compatible PC w Pentium CPU 300MHZ or faster and ECP Port with DMA Recommended Regulatory Compliance CE Mark Safety Test Certificate Environment Temperature Humidity Interface Parallel Parallel Interface Cable USB Serial USB Interface Cable Options AC Input Voltage AC Safety Label Working Voltage AC Input Voltage AC Safety Label Working Voltage Input Frequency AC Input Current DC Power ITK 38 User s Manual Version
99. f 79 5 2 4 2 Printer Reactions to the Low Paper Conditions There are several programmable printer responses to the low paper condition If the STATUS Only default mode is selected the printer will only display the condition on the switch and display panel by a slow flashing of the P P Power Paper LED If the WARNING is selected the printer will sound a warning beep each time a document is printed If the BUSY after document printed option is selected the printer will complete the document in process and go offline This reaction is distinguished from out of paper in that the low paper warning provides enough paper in the path to complete the document in process If the DISABLED option is selected the printer ignores the low paper signal Note For all Status Modes except DISABLED the low paper condition is available to the host as Status Data 5 2 4 3 Low Paper Cable Detection Starting with firmware version V 1 02 it is possible to detect when the Low Paper cable is disconnected The printer must be equipped with a newer version Low Paper Sensor with Active Cable Detect 4 quarter 2004 and this firmware feature must be enabled using the EEPROM menu section 10 9 2 When enabled if the printer detects a disconnected cable the printer will report a Low Paper Condition as described above Also refer to section 11 2 3 2 17 for the printer status information that displays this cable disconnect info
100. f functions which taken together provide several methods of measuring and storing the size fixed length document This information is then available for reporting to the host system application program through IEEE 1284 nibble mode reverse channel communications The application would then read the document length from the printer s status data Refer to section 11 0 for information about printer status data 6 3 3 Printer Determination of Form Size 6 3 3 1 Continuous Forms When printing on continuous forms the printer will learn the length of each printed document from the form length data sent at the start of the document by the host computer The host system application program is therefore the source of the form length data The specific length to sent is determined by a selection of page length from attached to the printer driver s choices for this parameter The printer is the receiver of this data The printer can however also be requested to adjust the printed document s length to fit the printable text sent refer to section 10 7 5 6 3 3 2 Registration Marked Forms When registration marked paper is used the printer needs to know the form size so it can supply the data to the host There are several techniques available for the printer learning the registration marked form length These are by Autosize Measurement of the distance between registration marks or by reading it from a stored size in the EEPROM parameter da
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102. having received the request for the Flash Mode Status returns the FLASH READY status data string exits normal printer operation and enters the Flash Memory Reprogramming Mode Flash 8 Host Computer verifies that the printer is ready to receive the firmware data file by examining the returned status data The combination of the host requesting this specific status field ESC IA OF HEX and the printer already being in a wait state from the previously sent Enter Flash Memory Reprogramming Mode command 4 are the two trigger conditions for the printer to enter Flash Memory Reprogramming Mode If the FLASH READY status data is returned then go to step 9 otherwise go to step Error Exit 9 Host Computer waits 15 seconds to permit the printer to complete its entry into the Flash Memory Reprogramming Mode and become ready to receive a Firmware Binary Data file over the data interface 10 Host Computer the host computer then sends the required Firmware Binary Data file FWITK1xx BIN to the printer this takes approximately 30 seconds to over 15 minutes depending on the speed of the data interface used 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 58 of 79 11 Printer uploads all Firmware Binary Data and checks for errors If no errors are found the printer will execute a reset operation and be ready for normal printer operation If an error was detected the printer will
103. he integral roll holder Further the upward curl aids in the formation of the loop for the transport presenter or anti jam paper deliver output devices 6 1 7 Paper Form Type The ITK 38 supports continuous or registration marked paper roll stock refer to 7 1 1 10 7 4 6 1 7 1 Paper Supply For variable length document printing the paper supply is typically blank roll stock or roll stock with a continuous pre printed background coloring watermark etc For fixed sized documents the paper supply can be blank or pre printed perforated fan folded forms or pre printed roll stock All fixed length forms must contain a bottom side registration mark for synchronization Refer to section 6 1 8 5 for location details for the registration mark 6 1 7 2 Continuous Forms Continuous paper does not have a defined form size It is typically blank however it may have top or bottom side background pre printing This background printing is used to enhance the appearance of the finished document 6 1 7 3 Registration Mark Forms Registration marked forms have a form size defined by the distance between the marks This marking is used to maintain the printer s mechanical synchronism with the paper stock This type of form may also have top or bottom side pre printing The pre printing may be background however it is more typically a form structure onto which variable field data is printed by the ITK 38 38 User s Manual Version V1 0
104. he printer is automatically detected If a jumper IS NOT present between pins 3 and 5 on connector J9 then a Transport Presenter is enabled the PCB for a Transport Presenter does not tie these points together If a jumper between pin 3 and pin 5 IS detected the jumpers is located on the anti jam sensor PCB then the anti jam output chamber is enabled To configure the printer NOT to support either of these options jumpers are attached between pins 3 to 5 and 4 to 7 on at connector J9 7 1 4 Special Customization If the order volume is sufficiently large special customizations to the printer firmware EEPROM settings mechanical options etc can be accommodated for customers with special application needs Please contact the factory s customer service department ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 36 of 79 8 0 DATA AND AUKILIARY INTERFACES 8 1 1284 Parallel Data Interface The 38 printer has a plug in 1284 Parallel Interface module This is the standard interface for the 38 printer 8 1 1 Parallel Interface Cable The Parallel Interface cable used to connect the printer to a standard PC is a standard off the shelf IEEE 1284 style cable Note the cable must be stamped IEEE 1284 as assurance that it is high quality data cable made to the IEEE standard 8 1 2 Parallel Interface IEEE 1284 Cable Schematic Refer to 18 16 8 1 3 Parallel Interface Pin out Tabl
105. his sensor is required to insure that the accumulation of paper dust over time does not impair its operation This is accomplished by using a soft cotton swab dampened with isopropyl alcohol Access to the sensor is via a slide cover on the printhead mounting assembly See section 15 1 This should be done when the Printhead is cleaned see section 15 4 15 3 Printhead Alignment amp Pressure Cam There are two screws each with an associated cam slot hole on the flat printhead mounting platen These are set at the factory or depot level service to align the printhead to the drive roller These should not be modified during normal printer maintenance Also there is a printhead pressure cam which rides on the shaft above the printhead mounting plate The cam is set at the factory or depot level service to apply pressure in the center of the paper which is under the printhead This adjustment should not be modified during normal printer maintenance 15 4 Printhead Cleaning The printhead and drive roller should be cleaned periodically to eliminate the build up of thermal ink residue and paper dust This is easily accomplished by using a soft isopropyl impregnated printhead cleaning sheet see section 15 4 2 This sheet can be feed through the paper path several times using a printer diagnostic mode which permits the front panel switches to select and control the paper advance roller Refer to sections 16 3 and 16 6 for this diagnostic The printhe
106. iated menu lines are shown with brackets around them For example INC PRINT INTENSITY and DEC PRINT INTENSITY are active parameter menus lines These lines affect the PRINT INTENSITY line which displays the result 10 4 EEPROM Menu 1 Printout PRINT INTENSITY INC PRINT INTENSITY DEC PRINT INTENSITY PRINT ENERGY TABLE IPS CLAMP LIMIT STANDARD NONE INTERFACE CONTROL BEEPER LOW PAPER PURGE SPOOLER CONFIG MISC gt POWER SUPPLY ITK 38 User s Manual Version V1 03 60 W NO PARALLEL ACK ON STATUS Only ENABLED STANDARD Date 7 2 09 File UMITK103 pdf 40 of 79 10 5 EEPROM Menu 1 Parameters 10 5 1 Print Intensity This parameter selects the amount of print energy applied to each printed dot The lowest lighter print selection is 17 and the highest darker print is 16 The default setting 15 6 Setting above 6 decrease the print speed 10 5 2 Print Energy Table This parameter selecis between two defined energy operating modes for the printhead The default selection Standard Table is the high speed print energy mode It is the default setting and it is the 2 IPS print speed mode for the ITK 38 printer This mode is most widely used in most applications that require the fastest print speed and have paper that is appropriately responsive The alternate selection Alternate Table defines the ITK 38 s higher print quality 1 IPS printing This mode
107. ils to prevent contention The printer status under this condition not having received the alternate selection due to the interface busy condition will respond with the maximized Completed Status report from which any portion of the status selection can be parsed 14 4 Status and Spooler Management It is often desirable to request status from the printer before and after the printing of each document If a jam or failure occurs while a document is under the control of the print spooler the port will not be available for status inquiry until the spooler releases it To release it the printer will purge the data if an error occurred while printing This operation can be disabled if desired refer to section 10 5 8 14 5 Document Re Present eject and Dispose Commands For the transport presenter option a second attempt at presenting a document can be made by sending the escape sequence ESC TE Also for legacy compatibility with the ATX 38 ESC j If the DISPOSE ON COMMAND parameter option has been selected and a disposing transport presenter has been installed then sending the following command will cause a presented document to be disposed ESC TD Refer to sections 10 7 9 and 10 7 10 for additional information ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 62 of 79 15 0 15 1 Printer Assembly Maintenance Points 15 2 Paper Registration Mark Sensor Periodic cleaning of t
108. inter s paper entry path For an external paper supply the holder must be set up to provide a smooth well aligned path to enter into the printer s paper entry guides 2 10 Paper Loading Apply power to the printer by turning on its rear mounted power switch The printer will complete its initialization process and then beep indicating that it is ready to have paper loaded For auto loading the printhead pressure lever located on top of the printer mechanism must be closed downward position Insure that the paper has a clean straight leading edge Feed the paper into the printer s rear paper guide until it is detected by the printer s paper sensor which will then trigger the paper loading operation 2 11 Test Print Once the paper has been loaded a test document should be printed to insure that everything is operating properly Pressing the SELECT FO switch will place the printer in the OFFLINE mode the READY LED will go out Then by pressing the TEST F1 switch a test page will be printed refer to 18 17 and 18 18 Refer to section 4 1 for detailed information on these switch operations 2 12 Operation From the Interface The printer is ready for operation Refer to the appropriate OEM system manual for operation of the printer through data interface by the application software or create a simple document in Word Pad and print it 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 14 of 79 3 0 OPERATOR CONTROLS
109. into ECP mode This setting disables ECP MODE and enables Compatibility mode 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 44 of 79 10 9 2 Low Paper Cable Detection If your printer is equipped with the Low Paper Sensor that has Active Cable Detection 4 quarter 2004 then by setting the LP CABLE DETECT to ACTIVE it will enable two actions 1 the connected status connected or disconnected of the Low Paper cable will be reported in the printer s status information refer to section 11 2 3 2 17 Note an older Low Paper senor w o the Active cable detection capability will always appear to be disconnected if the LP CABLE DETECT is set to ACTIVE 2 If the Low Paper cable is disconnected the Printer s Low Paper condition will be forced and reported in the printer s Low Paper status information 11 2 3 2 4 1 Setting the LP CABLE DETECT to PASSIVE it prevents old Low Paper sensor from being reported as disconnected yet permits the new Low Paper cables to be detected as connected The following table is an overview of the settings and conditions for Low Paper Cable Detection New w Active cable detection Old Passive Low Paper Sensor Type EEPROM setting Cable Condition Field 00 Printer Status Field Field 11 Connected Low Paper as Detected Capability Connected C Passive Disconnected High Paper Unknown Connected Disconnecte
110. is used when the user wants to deliver more energy to the paper and achieve a higher print intensity with paper that may not be as responsive Both table 0 and table 1 are additionally modified by the Print Intensity setting above At the nominal Print Intensity setting of 6 and Standard 0 and Alternate Tables respectively the maximum print speeds are 2 IPS and 1 IPS respectively As the Print Intensity is increased the maximum IPS will be proportionally reduced from the maximum 10 5 3 IPS Clamp This selection limits the maximum print speed from their defined setting Selections are ADAPTIVE 17 33 50 67 MIN This selection can be used for a variety of needs it can be used to smooth printer speed when connected to a low speed data interface to assist in limiting the peak power demand if the printing application has heavy black printing demands that are not matched by the system power that has been provided as an additional print quality improvement control 10 5 4 Power Supply This selection defines to the printer s power management firmware the amount of power that is available The two selections are 60 Watt and 130 Watt Direct thermal printing is very power demanding Printing a single 8 wide black line creates an instantaneous power demand of approximately 230 watts When printing large dark areas the printing power demand can approach this peak instantaneous d
111. l degrees above the printer s external ambient temperature as a function of amount of black area printing and printing duty cycle rate When it reaches a maximum limit 65C printing will be suspended to permit cooling Printing will be resumed when this has cooled 60C This status field can be used to monitor the printer system s thermal exposure Understanding how this temperature changes as a function of the printer s ambient environment and the printing load is critical to its proper use 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 51 of 79 11 2 3 2 13 Form Length Status Field 04 This is a fixed length status data field that contains a two digit Binary number MSB first representing the reported document length This data will always be a non zero number when the printer is operating with registration marked paper stock The zero value is reserved to designate a continuously variable forms length printer a non registration mark printer 11 2 3 2 13 1 Reporting Document Length The form length is reported in 1 100 increments The printer will report the size measured during auto sizing If auto sizing has been disabled the printer will report the Stored Size The reported size will be the actual print length which is the measured or stored document size minus the top and bottom unprintable margins 11 2 3 2 14 Firmware Version Status Field 05 This is a variable length status data field th
112. ld 15 essere 52 11 2 4 Field OF Error Code 53 12 0 OPERATOR RE PROGRAMMING OF FLASH MEMORY PROCEDURE 55 12 1 GENERAL EC 55 12 2 REOUIREMENTS UUB 55 12 3 ENTERING THE FLASH LOAD MODE 55 12 4 F LASH LOADING PROCESS S naa Sa Sha Sa 55 12 5 WARNING i gik 55 12 6 FLASH LOADING COMPLETION sasa a tree Ka Na aa DAN GANG ENE GEN 55 12 7 FLASH LOADING TIME 56 12 8 FIRMWARE DATA FILES E 56 13 0 HOST RE PROGRAMMING OF FLASH MEMORY PROCEDURFE 57 13 1 OVERVIEW Q ku 57 13 2 FLASH MEMORY REPROGRAMMING MODE 57 13 2 1 uma a da aana a DA Nga a a a EN NG Pana 57 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 5 of 79 13 2 2 Command ENY v as a et tete b GA ga a etta o tet Ot diete 57 13 3 FLASH READ ONLY MEMORY nr rene 57 13 4
113. le UMITK103 pdf 76 of 79 18 16 IEEE 1284 Parallel Cable Schematic PARALLEL PERIPHERAL INTERFACE FOR PERSONAL COMPUTERS nStrobe Signal Ground nStrobe Data 1 Signal Ground Data 1 Data Data 2 Data Signa Ground Data 3 Data 4 Data 4 Data 5 Signal Ground Data 5 Data 6 Data 6 Data 7 Signal Ground Data 7 Data 8 Data nAck Signal Ground PError Select Busy Signal Ground Busy nFautt Std 1284 1994 nStrobe Signal Ground nStrobe Data 1 Signal Ground Data t Data 2 Signal Ground Data 2 Data 3 Signal Ground Data 3 4 Signal Ground Data 4 Data 5 Signal Ground Data 5 Data Signal Geound Data 6 Data 7 Signal Ground Data 7 Data B Signal Ground Data 8 r dk Signal Ground PEro Select Busy Signal Ground Busy nFaull Not Defined Signal Ground nAutoFd nSelectin nini nini Hot Defined nFaut Not Defined nSelectin Not Defined Peripheral Logic High Logic Ground Figure 28 IEEE 1284 A host to IEEE 1284 B peripheral wiring diagram ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 18 17 Test Document Small GOO OSO ss PRACTICAL AUTOMATION AA 1 1 45 WOODMONT RD s 1 2 MILFORD CT 06460 203 882 5640 OSO www practicalautomation com 45444447444 GSS sS GOO wWeFFFFFFFFFFFFFFFFFFFFFFFFFE
114. ly Additional Requirements The DC output cable connection to the printer must be a shielded cable The load of the printer presents a rapidly changing pulsed current drain to the attached power supply When designing or selecting an alternate power supply this dynamic load must be taken into consideration The printer system s EMI EMC and safety compliance are referenced to the power supply provided by Practical Automation It is the responsibility of the system engineer when using an alternate power supply to insure continued EMI EMC and safety compliance 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 67 of 79 18 0 APPENDIX 18 1 Printer Specifications CHARACTERISTIC SPECIFICATIONS Print Method Raster direct thermal The printed image is created using Windows WYSIWYG Printer Driver PA Supplied Printer Driver Required 2 00 IPS Max 8 in 203mm Max Printhead Dot Density 300 DPI 11 81 dots mm Dot Size 3 33x10 0 0847mm Paper Width 8 5 to 6 5 Standard Width 8 5 in 0 0 040 in 216mm 0 1mm Other Widths lt 8 5 Special Factory Order Caliper 0 003 0 0007 0 0008 Feed Friction Drive Roller Document Length 3 25 in Min User Defined Max Detectors Paper Registration Optical Printhead Temperature Thermistor Printhead Lever Detect Mech Sw Paper Jam Detection Optical Document Not Taken Optical 7 only User Switches Power On Of
115. n of Form Size Registration Marked Forms When printing on fixed sized documents the host system application program needs to know the length of the document being printed This information can be implicitly known where an application is designed to print on forms of a specific size It can also be explicitly obtained by a number of techniques 1 the application can request that the operator enters the data at the system console 2 the data can be read from the printer as part of the status data refer to sections 11 1 4 for general information and 11 2 3 2 3 for the status field information The printer is therefore the source of the print length data and the host is the receiver The printer does not explicitly use the length when printing the document however the host must use it when forming documents to send to the printer The printer will print data received and at the end of the document seek the registration mark as the method of length management If the host does not use the correct print area the data might overflow the form and not print correctly ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 35 of 79 7 0 PRINTER PROGRAMABLE CONFIGURATION SETTINGS 71 Overview The ITK38 printer has programmable or configuration features permitting it to be customized to almost any printing task This programmability resides in four areas The I O PCB s configuration resistors or straps a nonvolatile EEPROM parameter
116. nization The printer s Flash memory is organized into two logical sectors a Boot Sector and a Program Data Sector The Boot Sector contains the printer s operating program that supports the Flash Memory Reprogramming Mode Even if the Program Data Sector has been erased the printer will automatically power up and re enter the Flash Memory Reprogramming Mode This provides added reliability for the flash reprogramming process by always retaining this minimum level of printer function 13 4 Firmware Binary Data Files Each Firmware Binary Data file has a unique filename and a suffix FWITK1xx BIN or FWITK1xx FUL The file name identifies the target printer for which the data is intended as well as the firmware s version level The file is internally organized with a preamble header followed by the flash reprogramming image binary data The file s header information is used by the printer during the reprogramming process This information is used to match the file to the target printer and also to provide a command for the type of programming action that will take place The file suffix is used to externally denote the type of programming action that is associated with that file Refer to section 12 8for a description of the firmware data files ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 57 of 79 13 5 Flash Memory Reprogramming Actions Protected Boot Sector Flash Memory Reprogramming is the most common form of
117. ntation is Ox1B 0x2A 0x46 0x52 4 The printer receives the above command ESC FR from the host computer and then waits for it to send the request for the Flash Mode Status If this status request command SA 15 does not come within 60 seconds the wait interval will expire and the printer will return to its previously idle normal condition not waiting to enter Flash Memory Reprogramming Mode 5 The command to request the printer s Flash Mode status is detailed in Programmer s Manual The ASCII character command format is ESC IA OF HEX this command s C formatted hexadecimal representation is Ox 1B 0x49 0x42 0x0F 6 The printer receiving the above command before reaching its timeout limit will respond with the following ASCII status data string A1511FLASH READY this status data string s C formatted hexadecimal representation is 0x53 0x31 0x35 0x31 0x31 0x46 0x4C 0x41 0x53 0x48 0x20 0x52 0x45 0x41 0x44 0x59 This above Addressed Status data field is detailed in the Programmer s Manual 7 After the above status string FLASH READY has been received by the host computer the printer has already started its transition into Flash Memory Reprogramming Mode If status data FLASH NOT READY was returned it is an indication that the printer did not read the command to enter Flash Memory Reprogramming mode Error recovery is required 8 This 15 sec timing interval is required to give the p
118. nthead Cleaning Sheets Printhead cleaning sheets are available from Practical Automation our part number is A15 70071 Note the cleaning instructions on the card are generic The instructions listed in section 15 4 1 are designed for the ITK38 printer and should be used 15 5 Documentation Presenter Jam Sensors The sensor s located in the transport presenter cutter or tear bar jam detection cavity should be maintained as the paper sensor noted above in section 15 2 Access to the sensor s is shown below in section 15 6 These should be cleaned when the printhead is cleaned 15 6 Sensor Access and Alignment Adjustments The paper registration mark sensor needs to be mechanically aligned when using registration marked paper The sensor is mounted into a slide slot located on the switch and display side of the printer See diagram below When cutting on perforated paper stock the sensor needs to be aligned to cut behind the perforation approximately 1 16 When adjusted correctly the trailing edge of the printed document will have perforation followed by approximately 1 16 of paper This adjustment should be checked and readjusted if required every time new paper is loaded NOTE Cutting on the perforation can lead to cutter jams POWER 2 N paper READY ERR FORM LINE FEED FEED TEST SELECT rN rN rs r OOOO F RESET v 2 Y ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf
119. oaded it also installs a Language Monitor DLL which is used to support bi directional communications Both V1 xx and V2 xx drivers are identical in rendering printable information 2 8 1 1 Discussion of Driver Names The printer driver s name is composed of up to three parts The first part is our abbreviated manufacturer s name PA The second part is the printer s model identification 8 The third part is the driver s version number ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 12 of 79 For all new printer drivers released this third part will no longer be part of the driver s name The driver naming technique of ITK 38 V1 04 will be changed to simply PA ITK 38 leaving off the version information The driver s version information will be determined by its file name or on floppy label or when it is installed by viewing the Properties tab of the ITK38_VERSION DLL which is part of the driver s file set Refer to the documentation included with the printer driver for more information on viewing the version information 2 8 1 2 Which Driver to Load Load V2 xx driver if the printer s status information WILL be acquired by the application program using the Language Monitor acquisition technique for bi directional communications with the printer Load V1 xx driver if the printer s status information WILL NOT be acquired by the appli
120. oduction installation and field service 16 2 Off line Switch Operations These basic printer functions outlined in section 4 3 provide for a fast and efficient method for verifying basic printer operation 16 3 Power On Switch These functions provide access to many functions needed to change and maintain correct operation of the printer Additionally special factory test functions are accessed through this path F0 Prints a system report ref to section 4 6 F1 Enters diagnostic sub menu See section 16 4 below 2 Forces a change to the EEPROM parameter data pertaining to the top of form configuration Refer to sections 10 7 4 4 10 7 1 1 F3 Enters EEPROM menu see sections 4 11 and 10 0 F0 amp F1 Enters mode which permits the printer s firmware to be updated over the parallel data interface See section 12 0 F0 amp F2 Enters printhead cleaning mode ref to sections 15 4 and 16 6 F2 amp F3 Enters hex dump mode see section 16 5 below 16 4 Diagnostics Through the power on switch entry using F1 access to special functions FO burn in F1 and cut test F2 are gained 16 4 1 Special Functions The three options available in this menu are F0 Autosize value amp fixed gt EEPROM provides a quick method of updating the parameter EEPROM storage with the measured size of a registration mark document By entering this path with a registration mark document in the printer the document will be
121. or gt DOWN F2 CHANGE selection at cursor F3 ENTER Next MENU level POWER OFF EXIT EEPROM Change MENU approximately 1 second after pressing any switch By pressing FO or several times quickly and counting the beeps the cursor can be moved several positions before the next printout Pressing F2 at the counted target will cause a change of the selection This technique permits changes to be entered quickly without printing after each PRINTOUT of the parameter menu occurs switch press sk ake ake ake ake oke e ake ake ake ake ake oke ake ake oke ee ake ake oke ee ae ERRORS HELP sk aa ee Long flash beep 1 Short flash beep 0 Repeated binary beep flash sequence 1 2 4 8 etc Sequence Length Error Codes 5 1 MPU SYS 2 RAM 3 EEPROM 4 FLASH 5 CHAR GEN 6 IMAGE RAM 7 A2D 8 FPGA ASIC 9 VOLTAGE 10 PH THERMISTOR 11 PH DATA 12 PH RESISTOR 13 CUTTER INITIALIZATION 14 CONFIGURATION 15 MISC 4 1 PAPER 2 CUTTER 3 TRANSPORT 4 OUTPUT 5 REGISTRATION 6 HEAD LEVER OPEN 7 OUT OF PAPER 8 DATA ERROR 3 beep disabled 1 TICKET NOT TAKEN 2 TICKET NOT PRESENTED 3 PRINTHEAD OVERTEMP wait 4 POWER SUPPLY MGR wait 5 DATA WARNING Date 7 2 09 File UMITK103 pdf 20 of 79 49 Diagnostic Menu These functions are used by the factory during the manufacture or servicing of the printer This menu is ente
122. or Select and nFault Collectively these interface signals convey if the printer is ready for data has paper stock and does not have a detected fault In many applications this level of status is sufficient These status signals are on parallel port s hardware interface when the interface in operating in Forward Compatibility mode 11 1 3 Parallel IEEE 1284 Interface Standard The IEEE 1284 Standard is titled IEEE Standard Signaling Method for a Bi directional Parallel Peripheral Interface for Personal Computers It defines the signaling protocol for the parallel interface In a Windows operating system environment the IEEE 1284 signaling protocol is built into the Parallel Port s Port Driver For an operating system that has not implemented the IEEE 1284 standard a new port driver will be required With an IEEE 1284 Port Driver implemented getting the status data from the printer is then a matter of reading the parallel port The port driver then uses the reverse nibble mode communications to capture the status data 11 1 4 Parallel Interface IEEE 1284 Reverse Channel Status 11 1 4 1 Requesting Status Data There is no forward data channel command that requests status information from the Parallel Port The action of reading the parallel port through the Operating System s Parallel Port driver creates IEEE 1284 signaling actions that triggers an interface level hardware request to the printer for it to send its status data The stat
123. orward anti jam protection chamber is used As the document is being delivered if the output is inadvertently blocked a controlled buckling of the paper into this jam chamber occurs This paper buckling is detected by a sensor and printing is temporarily halted to prevent the occurrence of a wrinkled paper jam After a delay the printing is resumed expecting that the blockage was temporary If the blockage is clear the printing is completed If after several unsuccessful attempts the printer will stop and report this error This level of protection is adequate for many applications however it is not as robust as a transport presenter 5 1 3 Cutter Only Output Option Some applications choose to provide an output isolation chamber at the printer s paper delivery output This chamber is placed between the printer and the user This space keeps the user from being able to touch the document during the print and cut cycle The document is cut and then dropped into this isolation chamber The Cutter Only output addresses this requested application need The output configuration has an integral anti static brush added to the cutter to help to discharge the static energy accumulated on the paper during the printing cycle Although this anti static brush does this well this technique of gravity dropping of lightweight paper has challenges at the application level that need consideration In dry humidity conditions additional anti static devices may need to
124. pment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded cables must be used with this unit to insure compliance with the Class A FCC limits FOR USERS IN CANADA 1 3 Regulatory Compliance CE Mark Compliant Safety UL 60950 3 Edition CSA C22 2 No 60950 00 IEC CENELEC STDS EN 60950 2000 EMI EMC FCC Class A EN 55024 1998 and EN 55022 1998 Class A CB Test Certificate Compliant IEC 60950 1 Edition 2002 ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 8 of 79 2 0 ITK 38 OVERVIEW 21 Introduction This instruction manual provides information the ITK 38 printer and its associated support options It provides installation operational programming systems applications notes and maintenance information 22 Product Description The ITK 38 printer uses direct thermal imaging to print on wide format 6 5 to 8 5 paper It can print on rolls or fan folded paper with registration marks for form position sensing Designed for use in applications where fast wide format printing is required the ITK 38 has features and options structure
125. process concerning each page that is printed This is the highest level of system supervision where the host system manages each of the document s printed pages one page at a time The host computer only prints when it knows that the printer is ready has paper and is not in error It monitors this process via reverse channel status 11 2 3 2 4 1 to insure that the document was delivered without error and then only sends the next page of a multi page document or the next single page 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 23 of 79 document when it has confirmed that the printer is ready to deliver it This provides the tightest closed loop control of the printing and document delivery process This level of management is highly recommended for remote printer applications where system reliability is to be maintained at the highest level The EJECT AT NEXT DOC parameter selection since the host computer controls the flow of all printable data the document s ejection is an implicit function of when the host chooses to send the next document to the printer Also it can explicitly on command eject it 14 5 The DISPOSE ON COMMAND parameter selection waits for the host to control disposition of the delivered document It can start printing the next document and implicitly eject this document or it can explicitly on command eject it or it can dispose it on command 14 5 5 1 1 6 1 2 Printer Assis
126. rear printer panel are the power switch power input connector auxiliary cable connector and the parallel USB data interface connector The power switch in combination with holding one or more of the switch and display panel switches provides entry into special set up menus or diagnostic programs PARALLE ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 16 of 79 4 0 PANEL SWITCH OPERATIONS 41 Switch Modes The switch and display panel switches are used for two modes of operation These are offline and power on operations 42 Offline Operations When the printer is operating normally pressing the SELECT FO switch manually takes the printer to an offline state NOTE As a reminder to the operator the A E LED and beeper will produce a single flash beep approximately every 14 seconds When the system is offline the switches operate in accordance with the Offline Switch Operations Table shown below 43 Offline Switch Operations Table Switch Operation Function Notes SELECT FO Offline Online toggle Offline enables functions below TEST 1 Prints test document Alternately prints 1 of 2 test documents 18 17 amp 18 18 LINE FEED F2 Advances the paper approximately 0 1 Simple paper movement testing FORM FEED F3 Advances the paper one form length Length depends on printer setup FO and F1 Causes the cutter to actuate The switches must be released together 44 Offline Switch Op
127. red by continuously holding the F1 switch while turning on the power Refer to section 4 8 Diagnostic Help for an example of this menu Refer to section 16 4 for other diagnostic information 4 10 Change TOF Configurations The F2 switch is used to force a change to the printer form type configuration which is normally determined by the configuration strap located on the stepper motor connector By pressing the F2 switch at power on and holding it for about 5 seconds until you hear five quick beeps confirming that the change has been made the TOF configuration will be set opposite to the one currently in force For example if the printer had the strap configuration of a continuous form roll printer it would be forced to a registration mark configuration pre printed or fixed size forms Refer to section 10 7 4 for other information 4 11 EEPROM Change Menu This menu is used to provide a method for modifying the stored printer operating parameters which are saved in nonvolatile EEPROM memory This menu is entered by holding the F3 switch while turning on the power To protect against inadvertent changing of stored parameter data a special sequence using F3 is used Refer to section 4 8 EEPROM Entry Help and EEPROM Help for examples of the entry menus The entry menu has instructions for changing stored values The parameter change menu is two levels deep pressing F3 again accesses the next level Note Some of the parameters c
128. rinter time to transition into the Flash Memory Reprogramming Mode and be ready to start to receive that firmware data file 9 Using normal interface data transmission techniques the Firmware Binary Data File is sent to the printer 10 The firmware data file is received and a checksum is calculated for the flash data space just programmed If this value is correct the process is considered successful and the printer executes a reset to begin normal printer operation If this was not successful the Flash Memory Reprogramming Mode will return to its starting point and start looking for the data to be sent again 11 This timeout interval lets the printer reset and become ready for normal operation after a successful reprogramming 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 60 of 79 12 The host computer can determine if the printer has returned back to normal operating mode has successfully exited from the Flash Memory Reprogramming Mode by reading or receiving the printer s default status information For the Parallel Data Interface or USB this is accomplished by reading the Parallel Interface Port This read operation triggers a hardware interface level request to the printer to send its default status information over the reverse data channel Note no forward data command is required and one should not be sent Finding that this status data has been returned by the printer is indication of
129. rivers For customers who desire to implement this functionality Programming Technical Support is available These processes are however sufficiently complex so that this level of technical support is only available to qualified OEM customers To access this level of technical support please contact your Practical Automation Sales Representative and explain your project s printer deployment plans 2 8 2 Selecting and Configuring the Driver Configure your application to use the ITK 38 printer driver by setting it as the default printer Select paper size and margins as required See the information supplied with the printer driver for more information on these selections The printer driver is now matched to your application and ready use If you are not using a Windows based application refer to the appropriate OEM system User s Manual for operation of the ITK 38 printer under their driver and application software ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 13 of 79 2 9 Paper Supply The paper supply for the ITK 38 can be from several sources depending on the selected options for the printer These are 1 an on mechanism mounted detachable paper roll holder 2 an externally mounted paper roll holder 3 a fan fold tray holder for registration marked paper For all paper supplies the thermally active side of the paper needs to be facing upward For a roll supply the paper curl will be up when entering the pr
130. rmation 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 30 of 79 6 0 PAPER INFORMATION 6 1 Paper Specifications 6 1 1 Paper Width Standard 8 5 0 0 04 Other widths Factory adjusted from 8 5 to 6 5 0 0 04 6 1 2 Roll Size Internal roll 8 maximum outside diameter x 1 5 inside diameter External roll 10 maximum outside diameter x 2 0 inside diameter Active Surface Located on inside of roll 6 1 3 Recommended Papers Manufacturer NumberType Appleton Alpha 900 3 4 Non top coated paper 0034 caliper Kanzaki P 354 Non top coated paper 0034 caliper 6 1 4 Other Thermal Papers Appleton Alpha 400 2 3 Non top coated paper 0023 caliper Kanzaki P 310 Non top coated paper 0024 caliper 6 1 5 Print Activation Energy The ITK 38 has programmable print energy level settings These are provided to accommodate thermal paper with a broad range of thermal response characteristics The default factory energy level setting has been set for the recommended paper types If however the paper used requires more or less print energy the setting can be changed to achieve the best results Refer to sections 10 2 and 10 5 1 10 5 2 for instructions for setting the print energy level 6 1 6 Roll Paper Curl Considerations The thermally active surface of roll paper must be the inside surface of the roll This arrangement produces a smooth direct route of the paper into the printer when the roll is mounted on t
131. ror code is as follows The number of flash beep signals in the sequence is four 4 b Counting from the first flash beep signal each has the weight of 1 2 4 8 respectively c Only the middle two are counted The error code is 2 4 6 d The error code 6 is listed in the table of errors under the four code sequence e This error indicates that the Printhead Lever is Opened f See section 9 6 for the table of error codes Note also that the error codes are printed on the system help report refer to section 4 8 Errors Help 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 38 of 79 96 Error Code Table Number flash beeps signals in repeated seguence Error Code Error Code Description Notes 5 1 MPU System Error 5 2 RAM Fault Error 5 3 EEPROM Checksum Error 5 4 FLASH Memory Error 5 5 Character Generator Memory Error a 5 6 IMAGE Memory Error a 5 7 Analog to Digital Converter Error 5 8 FPGA ASIC Error 5 9 Voltage Error 5 10 Printhead Thermistor Error 5 11 Printhead Data Error a 5 12 Printhead Resistor Error a 5 13 Cutter Initialization Error 5 14 Configuration Strap Error 5 15 Miscellaneous Error 4 1 Paper Path Jam Error 4 2 Cutter Operational Error 4 3 Transport Presenter Error 4 4 Paper Output Delivery Error 4 5 Registration Mark Detection Error 4 6 Printhead Pressure Release Lever Error 4 7 Out of Paper
132. s EEPROM memory These parameters can be subdivided into non dispose and dispose transport presenter operating mode groups The first five parameters are for a transport presenter operating in non disposing mode EJECT AT NEXT DOC WAIT 15 SEC BEEP THEN PURGE amp EJECT AT NEXT DOC W AIT 30 SEC BEEP THEN PURGE amp EJECT AT NEXT DOC W AIT 45 SEC BEEP THEN PURGE amp EJECT AT NEXT DOC W AIT 60 SEC BEEP THEN PURGE amp EJECT AT NEXT DOC The last nine parameters are for a transport presenter operating in disposing mode These are DISPOSE ON COMMAND WAIT 15 SEC BEEP THEN DISPOSE W AIT 30 SEC BEEP THEN DISPOSE W AIT 45 SEC BEEP THEN DISPOSE W AIT 60 SEC BEEP THEN DISPOSE WAIT 15 SEC BEEP THEN DISPOSE amp PURGE W AIT 30 SEC BEEP THEN DISPOSE amp PURGE W AIT 45 SEC BEEP THEN DISPOSE amp PURGE W AIT 60 SEC BEEP THEN DISPOSE amp PURGE 5 1 1 6 1 1 Host Controlled Document Not Taken Reactions The first or sixth parameter would be selected when the host computer is controlling all printed information and making control decisions at each page printed via reverse channel status 11 2 3 2 4 1 The first parameter would be used for the transport presenter operating in non dispose mode and the sixth for a transport presenter operating in disposing mode AT NEXT DOC DISPOSE ON COMMAND For these parameters the host is not requesting that the printer assist in the decision making
133. s point are 1 with the Boot Sector in tact not erased This condition can be visually identified on site by observing the Front Panel s yellow LED If this LED is flashing then the printer has its Boot Sector is intact Even if the printer lost power it could still be reprogrammed using the data interface This unit can be easily restored to normal operation by loading the correct Firmware Binary Data File over the data interface The printer will always return to the Flash Memory Reprogramming Mode when it is powered on 2 with the Boot Sector erased This condition is represented by the Front Panel s yellow LED remaining on continuously This condition is tricky in that if power is removed or it is externally reset the printer will lose all function If the on site service person is able to identify this condition and then without resetting or powering down the printer load the correct Firmware Binary Data File over the data interface the printer can be recovered to normal operation Failing this it would require factory or depot level reprogramming ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 61 of 79 14 0 APPLICATIONS PROGRAMMER INFORMATION 14 1 Printer Utility DLL To assist the programmer with these and other printer related programming tasks a Printer Utility DLL is available Refer to section 2 8 1 6 for additional details 14 2 Document Page Lengths The printer driver has
134. s where there is throat extender it may be necessary to force the minimum print length to be longer than 3 inches Some of the diagnostic and menu tickets are only 3 inches long If this condition exists change the EEPROM setting to increase this minimum length section 10 7 7 ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 27 of 79 5 2 Paper Input Delivery Options 5 2 1 Formula for Calculating Paper Roll Capacity The following formula is useful for calculating the length of supplied on rolls L OD x Calculated Roll Capacities 48 T OD ID T Length WHERE in in in ft L Approximate Length of Paper Feet OD Outside Diameter of the Paper Roll of 13 650 ID Inside Diameter of Paper Roll See note 1 8 0 15 0034 1188 T Thickness Caliper of the Paper eadein 10 0 2 0 1848 Note OD ID T are in Inches L is in feet Note 1 Calculated length does not take the inner paper core thickness into consideration 5 2 1 1 Paper Roll LD It is useful to note that a large internal diameter I D for a roll serves to reduce curl while not losing very much in total paper volume The minimum recommended is 1 5 38 1mm 5 2 2 Internal 6 8 152 203 Diameter Paper Roll Holder This small roll holder mounts on the chassis of the printer It can also be unattached from the printer and mounted externally It can include a
135. t to this signal expecting that the host system will manage this low paper condition as it considers appropriate The WARNING ONLY selection will provide status information as noted above and also causes a beep to warn the local operator each time a document is printed after low paper has been detected The BUSY AFTER DOCUMENT PRINTED permits the document in process to complete and then causes the printer to take the low paper action of becoming not ready for additional data ITK 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 41 of 79 As with all previous setting low status information is available The DISABLED selection will cause the printer to completely ignore the low paper signal The low paper status is not available for the DISABLED setting 10 5 8 Purge Spooler on Error The selections for this are ENABLED or DISABLED This parameter effects how the printer interface handles the unsent data after an error has occurred during the printing of a document If ENABLED the remaining data after the error will be purged This releases the PC s print spooler This permits the application to regain control of the port and have access to the printer status information See section 14 4 for other information 10 5 9 Configuration Misc These selections permit special customer firmware adaptations to be enabled The default is Standard Contact factory for specials SJO 986 SJO 999 SJO 994 SJO 022 TP EDA
136. ta memory 6 3 3 2 1 Autosize Measurement of Form Length The Autosize Measurement when enabled through the EEPROM selections will measure the document at system power up or system reset It will hold this measured data in memory and make it available to the host through the status data fields refer to section 11 2 3 2 1 There are two selections for this function These are AUTOSIZE WITH BU ENABLED and AUTOSIZE WITH BU DISABLED The autosize with backup will move the document forward between the first two registration marks measure the distance between the marks and back the document up to the first mark Autosize without backup will leave the document forward and if the printer is equipped with a cutter cut the first document off The choice between the two forms is primarily determined by the ability to successfully back up the document For back up to be successful especially if the document is long the paper path geometry of the application system has to be relatively unimpeded The application engineer will need to determine which technique will work reliably in the specific printer application environment 6 3 3 2 2 Stored Form Length If the Autosize Measurement is disabled by a selection of USE STORED FIXED SIZE the data reported to the host will be that which is stored in the EEPROM parameter memory refer to section 10 7 6 There are three methods of getting the form length data into the EEPROM memory These are
137. tatus Application Program Reading Protocol To acquire this detailed status information the application program must use the appropriate API Application Programmer s Interface to read the parallel port The API will return with a byte count and the data that it read This status data will be from the currently selected Status Group or the Complete Status Group depending on conditions noted below For programmer s reference the byte count associated with each Status Group is outline below The returned byte count along with the ID headers for the Status Group and each data Field completely defines the status data string returned so that the application program can parse it This parsing is required to distinguish between different data strings Under certain circumstances the status data string returned will be different than expected If the forward data channel is Busy or becomes busy during the sending of a Status Group Selection command that status selection command will not be received because it was blocked by the channel s Busy condition In this circumstance the status data returned will not be that which was expected by this selection command The printer s status methods however insure that any status data that is required will always be available If the printer is Busy at the time of a status data request when the port is read by the host computer the printer will always return the Complete Status Group dat
138. ted Document Not Taken Reactions The remaining parameter options are available when the host computer wants to relinquish some of its control and have the printer assist in managing decisions related to ejecting or disposing of delivered presented documents For a transport presenter operating in non disposing mode the following two types of parameters can be used EJECT AT NEXT DOC WAIT xx SEC BEEP THEN PURGE amp EJECT AT NEXT DOC If the EJECT AT NEXT DOC is selected the transport presenter will deliver and hold the document until it is taken by the user OR until the next document is sent from the host computer at which time the document will be ejected OR the document can also be explicitly ejected on command 14 5 If the WAIT xx SEC THEN PURGE amp EJECT AT NEXT is selected the transport presenter will deliver and hold the document It will then wait for the user to take the document before printing the next document This is done by restraining the data at the printer s interface by setting the BUSY This action assumes that a multi page document has been sent As soon as the user takes the first page the Busy is cleared and the next page can be printed As the end of the WAIT timeout interval approaches beeps will warn the user to take the document s page that has been delivered If this timeout interval expires without the document being taken it will be assumed to have been a
139. ted by sending a forward data channel status request command to verify the correct firmware version is reflected in the printer s status data If it is correct go to step Exit otherwise Error Exit Exit Host Computer normal printer operation is resumed Error Exit Host Computer follows error recovery and notification procedures that are consistent with the system level application 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 59 of 79 13 6 1 Command Driven Process Details The following are details related to the re programming process and are a supplement to the information above Command Driven Process Steps 1 The status command to request complete status is detailed in the Programmer s Manual The ASCII character command format is lt ESC IC gt this command s C formatted hexadecimal representation is Ox1B 0x49 0x43 2 The returned status data is formatted as described in the Programmer s Manual From this returned status data string all required information can be parsed out by the application program The printer can be determined to be ready not in an error condition and also have its present firmware version string read and logged by the host computer 3 The command to request that the printer enters into Flash Memory Reprogramming mode is detailed in the Programmer s Manual The ASCII character command format is ESC FR this command s C formatted hexadecimal represe
140. ted document may not be known by the host application prior to starting the print job it may be desirable to allow the printer to automatically reduce the document length to match the printable data actually sent Normally Windows paginates the data according to the selected page length To create documents that are only as long as the printable data a Printer Control Parameter EEPROM will need to be changed Use the printer s EEPROM menu to change the END OF DOC LENGTH parameter to AFTER LAST DATA The default setting for this parameter is PER FORM LENGTH The host application should then set the page length to a value longer than the maximum expected printable data length It is necessary to set both the Printer Control Parameter EEPROM and the selected Page Length to obtain the desired results The following table illustrates the effect of these controls setting when printing a document that has 9 of printable data Page Length Selected END OF DOC LENGTH Results 6 PER FORM LENGTH Two 6 documents 12 PER FORM LENGTH One 12 document 6 AFTER LAST DATA One 6 and one 3 document 12 AFTER LAST DATA One 9 document Note This scheme is generally not consistent with the use of predefined document lengths that are established when using registration marked paper However the resulting document will be paginated as described above and the actual document length will be aligned to the next r
141. tei AG pr ie te Rt igh ine 31 6 1 7 2 Contimuous Forms uqa en ine en enya 31 6 1 7 3 Registration Mark Forms 31 6 1 8 Paper Pre printing 32 6 1 8 1 Pre printed Paper Bottom Side 32 6 1 8 2 Pre Printed Paper Top Side Sup ete E Pet Aes tei D be Na eee 32 6 1 8 3 Fan Fold Perforated Paper cde rt um ei 32 6 1 8 4 Cutting Perforated Paper egere aia ied He per E e a E ad ae telo te qp o Ga oe 32 6 1 8 5 Registration Mark Location Bottom Side 33 62 PAPER FORM TYPE RECOGNITION innsett bin Ra eun Y E Y E Fax eA eT eoe e AERE ue PvE eor dirae ERE 33 6 2 1 Printer Recognition of Paper Form Type eene entem ener netten nnne trennen nennen nee 33 6 2 2 Top and Bottom Marguins iei ate bac eibi ente ie hah a dee 33 6 2 3 Host PC Recognition of Paper Form Type 8 33 6 3 PAPER FORM SIZE DETERMINATION e iei e ee Weser une boe ga a Pa 33 6 3 1 Document Length u dte ettet ns A aus MEER Suni yau 33 6 3 2 Registration Mark Document Size eese eene terere en eene nenen anna trennen trenes ens 34 6 3 3 Printer Determination of Form Size t dte ee e er ti es t e ha ret eo pde pte fece pre pe edes 34 ITK
142. ter with Output Protection Chamber _ l z ENG 50 1 50 KEY HOLE c Z SLOT FOR 2 5 5 ET 10 35 4 25 9 9 On NC 2B THD 4X us L MU 18 10 50 4 a N NA NA MOUNTING FLANGE DETAIL 2 i l y _ 11 ES 48 00 x N i 98 ar ge Sad 7 S 6 00 x ms OPTIONAL PAPER ROLL HOLDER 4 8 54 25 1 ths E EI f 50 x 1 50 L kEY HOLE MC SLOT FOR 2 JL 10 35 mi 4 25 46 32 NC 2B THD 4X i 18 10 50 MOUNTING FLANGE DETAIL 1 p gt p 10 1 1 54 11 3 r SH er 8 54 L 5 d poe 9 1 38 User s Manual Version V 1 03 Date 7 2 09 File UMITK103 pdf 71 of 79 18 7 38 Printer Dimensional Drawings Tearbar with Output
143. to the user Note this assumes that the host is managing the data delivery for each page sent and that a multi page document has not been sent to the printer The third or fourth selections will in addition to enabling disposing operational mode cause the printer s reaction to be as detailed below DISPOSE ON 1ST TP OUTPUT JAM DISPOSE ON 2ND TP OUTPUT JAM The third option DISPOSE ON 1ST TP OUTPUT JAM prevents the blocked output condition from causing a jam by immediately disposing of the document This clears the output paper delivery path for the next document The fourth dispose option DISPOSE ON 2ND TP OUTPUT JAM permits the host system to attempt to deliver this untaken document at the start of the next user s interaction with the kiosk Failing in this attempt the document would then be disposed This technique could be used as a method of minimizing the number of documents collected in the dispose storage bin by motivating the next user to carry it off The disposing action is a powerful tool to prevent a temporarily or inadvertently blocked output from stopping the operation of the printer If however the output is permanently blocked due to an obstruction vandalism or some other cause this dispose or any other protective action will be ineffective 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 25 of 79 5 1 1 7 Printer amp Host Reactions Document Not Taken or Blocked Output
144. us Field Format There are 16 data fields The first five 00 04 are fixed length and the remaining are variable length fields The Status data is arranged into numbered fields These fields can be requested individually or they can be requested in pre defined groups as described section 11 2 2 Status Data Field Field Field Bytes Name DataType Section 00 2 Fixed Bit Flag Binary Data Bits Two Bytes 11 2 3 2 4 1 01 3 Fixed Error code ASCII String MSB LSB 11 2 4 02 8 Fixed Document Count ASCII String MSB LSB 11 2 3 2 11 03 3 Fixed PH Temperature ASCII String MSB LSB 11 2 3 2 12 04 2 Fixed Forms Length Binary hi lo 01 inch increments 11 2 3 2 13 0 0000 designates roll printer 05 17 Variable Firmware Version Variable Length ASCII String 11 2 3 2 6 11 2 3 2 14 06 Variable Reserved 07 Variable Reserved 08 90 Variable P amp P ID String ASCII String 11 2 3 1 11 2 3 2 15 09 16 Variable Serial Number ASCII HEX Numeric Data MSB LSB 11 2 3 2 16 10 TBD Variable Future Data TBD 11 8 Variable Capabilities ASCII Characters 11 2 3 2 17 12 TBD Variable Future Data TBD 13 TBD Variable Future Data TBD 14 TBD Variable Future Data TBD 15 15 Variable Flash Ready Ack ASCII String 11 2 3 2 18 11 2 3 2 2 Status Field Notes All variable length fields include a two byte header which contains the data length of the variable length field not including the header It is in ASCII with the MS
145. us data returned will be the Default Status Group or the currently selected Status Group or the Complete Status group The selection of Status Group is defined below 11 2 1 Forward data channel commands are used to select Status Data Groups however no forward command is required to receive status data The Default or the Complete Status Data Group will always be returned in the absence of a Group Selection Command 11 1 4 2 Reverse Channel Status Data Types There are two types of requests for status data is a request to have the IEEE 1284 ID String data returned This information is used for example by the Windows Plug and Play function to identify what peripheral is attached to an interface This string is not typically requested by a user application program 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 46 of 79 2 is a request to have normal status data returned This status information is the printer s Detailed Status information This status information available via this reverse data channel includes the information contained in the Compatibility Mode signals as well as additional detailed printer status information The application software can use this detailed status information for printer supervision in unattended remote site deployments The data organization for this status information is detailed below in section 11 2 3 11 1 4 3 Reverse Channel Detailed S
146. witch press annunciation short flash beep for each switch pressed 2 System warnings an attention flash beep to alert the operator to load paper etc 3 System error codes a repeating sequential series of coded flash beep signals 4 Normal display OFF 3 3 Panel Switches There are four momentary push button switches on the user panel These are used for a variety of manual interactions with the printer Some of these are printing a test document entering data into the printer parameter memory and selecting miscellaneous diagnostic operations The switches are labeled SELECT FO On Off line Select Function 0 F0 TEST F1 Test print Function 1 F1 RESET Pressing amp holding F1 amp F2 for 5 sec FEED F2 Line feed Function 2 F2 FORM FEED F3 Form feed Function 3 F3 3 3 1 Forcing Reset Initialization The ITK 38 has a power switch Cycling this switch will cause a printer reset initialization sequence Also by pressing two of the Front Panel switches 1 amp F2 together for 5 seconds The printer will respond with a short flash beep signal to indicate that the initialization process will start followed by a two second delay to permit making the next switch selection if appropriate Switch Operation Function Notes F1 and F2 Force a Printer Reset Switches held for 5 seconds 38 User s Manual Version V1 03 Date 7 2 09 File UMITK103 pdf 15 of 79 3 4 Rear I O Panel Located on this

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