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2740 INSTRUCTION MANUAL Caller ID Type II Four Line Telephone

1. Enter the restricted numbers Each restriction can be up to 6 digits long 1 Restriction 2 Restriction 3 Restriction 4 Restriction 5 Restriction If you set restrictions at a particular telephone you will most likely also want to store some allowed exceptions at that telephone For example if you restrict long distance calls you will probably want to store some allowed area codes such as 1800 to allow all 1800 calls When you enter allowed numbers is a wild card You can set as many as five allowed numbers at each telephone Enter the allowed numbers Each restriction can be up to 10 digits long 1 Allowed 2 Allowed 3 Allowed 4 Allowed 5 Allowed 33 2740 User Manual Version 1 9 Appendix D TROUBLE SHOOTING GUIDE TROUBLE SHOOTING GUIDE If you are having problems with your 2740 or 2750 telephone please review the problems listed below and their solution You may call 662 287 5281 and request a technician to work though your problem No Display or Lamps Make sure that the Power Transformer is plugged into an electric socket not controlled by a wall switch No Dial Tone Check all line connections lf possible check your jack wiring by testing a non system telephone at the jack in question Ifa standard telephone does not work then the local telephone company line
2. e Press the soft key under CHANGE repeatedly until the desired line connection setting for Line 2 is displayed The choices are L2 COMMON factory setting L2 PRIVATE L2 UNCONNECTED 8 2740 User Manual Version 1 9 f Press the soft key under NEXT to see the current setting for Line 3 and repeat steps c d and e to change the settings for Lines 3 4 g Press MENU to exit 2 4 Loop Voltage Detector The status indicators of your 2740 telephone are designed to light when a fax machine modem or standard telephone is using a line If the line status indicators of your 2740 telephones light when no telephone is using the line or do not light when a standard telephone is using the line the loop voltage detector setting may need to be adjusted The factory setting of 48 volts is appropriate for most installations This value can be changed to either 24 volts or 12 volts or the feature can be turned off To set Loop Voltage Detector a Press MENU b Press DOWN ARROW repeatedly until Advanced Setting appears in the display c Press soft key under ENTER d Press DOWN ARROW repeatedly until Loop Detect appears in the display along with the current setting e Press the soft key under CHANGE repeatedly until the desired loop detect setting is displayed The choices are Loop Detect 48V factory setting Loop Detect 24V 24 volts Loop Detect 12V Loop Detect OFF f Press MENU to exit If a line indicator at your 2740 tel
3. To store a switch to tone command into memory press the TONE button All numbers after this command will be dialed in tone mode This command is valid only in pulse dial mode 3 1 5 Storing one of the last five numbers dialed into memory To store a dialed number into memory press REDIAL You may then press the UP or DOWN key to scroll through the last five numbers dialed Press the memory location key or the Directory key and press Yes to save or No to cancel when the desired number is displayed 3 1 6 Storing a Caller ID number into memory To store a caller ID number into memory press CALLS Then press the UP or DOWN key to select a Caller ID number to save Press the memory location key or the Directory key and press Yes to save or No to cancel when the desired number is displayed 3 2 To Store a Memory Dial Number a Press MENU The display will read Phone Setting b Press DOWN ARROW until Memory Setting appears in the display c Press the soft key under ENTER The display will read Select Location d Press the Memory button where the number is to be stored The display will show the currently stored number or indicate Empty Location e Press the soft key under ENTER to store a new number f Dial the desired telephone number up to 32 digits g Press the soft key under SAVE The 2740 can store up to 5 telephone numbers which can be dialed automatically with the press of a memory
4. 2 Message Waiting Lamp The MSG lamp on the 2740 will flash when a voice mail signal is received This feature requires either voicemail from the telephone company or a voicemail signal from a PBX 4 2 1 Message Waiting Line Selection The 2740 will only respond to messages on one line By default this is set to Line 1 Follow the instructions below to change this setting a Press MENU b Press the soft key under ENTER c Press DOWN ARROW repeatedly until Telco VMWI appears in the display d Press the soft key under ENTER The display will read WMWI LINE 1 e Press CHANGE repeatedly to select LINE 2 LINE 3 LINE 4 or OFF 4 2 2 Message Waiting Mode Selection The 2740 can respond to either FSK or Stutter Dial Tone SDT message waiting signaling To change the mode follow the steps below a Press DOWN ARROW The display will read VMWI FSK b Press the soft key under CHANGE to select SDT This will activate the stutter dial tone detector E Press MENU to exit 4 3 Caller ID on Call Waiting CIDCW Sensitivity If the 2740 does not respond correctly to CIDCW signals it may be necessary to adjust the sensitivity This adjustment is not normally needed since the 2740 default CIDCW sensitivity is correct for most applications a Press MENU b Press the soft key under ENTER Cs Press DOWN ARROW repeatedly CIDCW High Sens or CIDCW Low Sens appears in the display d Press the soft key under C
5. 2750 telephone is 0O2LS2 which is a 2 wire Local Switched Access Loop start The Ringer Equivalence Number REN is used to determine the quantity of devices which may be connected to the telephone line The REN for your 2750 telephone is 0 2 Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most areas the sum of the RENs should not exceed five 5 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area If the 2750 telephone causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice isn t practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with your 2750 telephone please contact Cortelco Technical Support 662 287 5281 for repair and or warranty information If the trouble is causing harm to the telephone net
6. Socata ad Sse de 27 PAU PAGS A a a 27 A eee 27 Using Standard Telephone mision 27 Line Status and Calls on Hold sese 27 Gall Pra a la ta das ose 27 MO COM or nd 27 Fax Machines and ModeMS ocooooocccccccccnccccononcccncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnncncnnnannns 28 A T T 28 Battery Replacement inrer riaren e eari oer ROT eE OR VET Rc TORR NSS VEZO 28 Power Ralure Operatoria a 28 Appendix A Menu Tres scott tela aetna cn ere eee os ees eee 29 Phone Setting Med Ske ares Souk 29 Memory Setting Menu eee eee eee eee eee 31 TIMO Dd oa 31 111 2740 User Manual Version 1 9 Advanced Setting Option raatna a iaa 31 Appendix B INSTALLATION WORKSHEET sse eee 32 Appendix C TOLL RESTRICTION WORKSHEET sss sese eee eee 33 Appendix D TROUBLE SHOOTING GUIDE xxe eee eee eee 34 ECCANTO MAIN a oes cae eee ee 35 TELEPHONE REPAIR iirin adea aaiae aaan a a e aa a a a a a Laa i aian 36 LIMITED WARRANT Y ariin iarr ernn laan dea aoa Kiberaan tiana a la aeia TELERA 37 iv 2740 User Manual Version 1 9 THANK YOU FOR PURCHASING THE 2740 CALLER ID TYPE II FOUR LINE TELEPHONE We want you to know all about your new Telephone How to install it the features it provides and the services you can expect from its use We have included this information in your Owner s Instruction Manual The 2740 is one of our new Series 7 Telephones It is a 4 Line Telephone or part of a 4 Line system consisting of up to 16 stations of 2740 s 27
7. after answering a call All of the other phones will ring in the transfer ring and the call will be transferred to the next answering station The call will remain on hold at the transferring station until it is retrieved at another 5 5 4 Personal Ring The 2740 telephone also features eight unique personal transfer rings These may be assigned to individual users Calls can then be transferred to them using this ring To use this feature press TRANSFER and then the desired dial pad number buttons All the other phones will now ring with the personal ring represented by that number 5 6 Caller ID The Caller ID feature works in conjunction with Caller ID service offered by your local telephone company The 2740 will store the last 50 calls received This feature requires a subscription to Caller ID service from the telephone company This service must be ordered separately for each line Also note that call waiting caller ID may not be available in all areas 5 6 1 Incoming call The caller ID information will be displayed automatically 5 6 2 Call Waiting Caller ID If a call comes in during an active call the display will show the caller ID information To answer that call press FLASH To return to the previous call press FLASH again 5 6 3 Caller List 5 6 3 1 Reviewing Calls To review previous calls press the CALLS button and use the up and down arrow buttons under the display to scroll through the caller list The display will indic
8. call to the desired station The outside call is automatically placed on hold b After the person at the other station answers press the CONFERENCE button to create a conference call C Hang up to end the conference call The person at the other station may remain connected to the outside call If System Call Privacy is OFF another intercom station may join a call by pressing the appropriate LINE button Pressing HOLD during a conference call will place both lines on hold The conference call can be reestablished by first pressing one of the LINE buttons and then pressing CONFERENCE 5 5 Transfer 5 5 1 Attended Transfer a Place an intercom call to the desired station The outside call is automatically placed on hold 20 2740 User Manual Version 1 9 When the intercom party answers announce that a call is being transferred C Press the TRANSFER button to complete the transfer Press the LINE button to return to the outside call and abort the transfer 5 5 2 Blind Transfer a Press the TRANSFER button b Dial the desired two digit station number to transfer the call to that station If the desired station does not answer it will stop ringing after one minute To re engage the call press the flashing LINE button The call can be answered at any telephone by pressing the flashing LINE button 5 5 3 Transfer Ring A call may be transferred to all stations by using the transfer ring To use this feature press TRANSFER twice
9. intercom line is busy or the called station is set to DO NOT DISTURB you will hear a no action tone 5 21 1 Intercom while Idle a Press INTCM b Dial the two digit station number of the station to receive the call C To end the conversation hang up or press SPEAKER or HEADSET button 5 21 2 Intercom while on an Outside Call Press INTCM The outside call is automatically placed on hold 5 21 3 Answering Intercom Calls 5 21 3 1 Intercom Ring Press SPEAKER or HEADSET or lift the handset 5 21 3 2 Intercom Voice One ring will sound Then an alert tone will sound followed by the caller s voice Press SPEAKER or HEADSET or lift the handset 5 21 3 3 Intercom Handsfree One ring will sound followed by a triple alert tone The 2740 will then automatically answer the intercom call on speakerphone 5 21 3 4 Answering an Intercom Call while on an Outside Call Press INTCM The outside call is automatically placed on hold Press the LINE button to return to the outside call 5 22 Paging Paging allows announcements to be made to other 2740 stations in the system The speakerphone is automatically activated when making a page Pages can be made using the speakerphone or the handset Note Another station may be paged only if it is not in use does not have DO NOT DISTURB activated and is not set to Block Pages If the station is in any of these conditions a no action tone will be heard 5 22 1 Single Page a Press PAGE b Dial
10. lifted or the SPEAKER button is pressed To choose which line will be automatically selected a Press MENU The display will read Phone Setting b Press the soft key under ENTER C Press the DOWN ARROW repeatedly until Auto Seize appears in the display The display will show the current auto seize setting d Press the soft key under CHANGE repeatedly until the desired setting is displayed The choices are L1 L2 L3 L4 or INTCM e Press MENU to exit Note An incoming call that will be selected automatically when the handset is lifted or the SPEAKER or HEADSET button is pressed regardless of the automatic line selection choice To select a non ringing line the desired LINE button must be pressed before lifting the handset PIDO Note If the chosen line is in use the telephone will automatically select the next available line 2 8 Toll Restriction Toll Restriction enables control of outgoing calls The 2740 accomplishes toll restriction by allowing entry of number strings which may not be dialed This is done on a station by station basis so different phones may have differing toll restrictions This may be used to help prevent unauthorized long distance calls For example to prevent dialing of 900 numbers the code 1900 should be entered as a toll restriction This would prevent the station from dialing any numbers beginning with 1900 A FP character may be entered as a wildcard which matches either 0 or 1 If 9
11. lightning 13 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions 14 Do not use a telephone to report a gas leak in the vicinity of the leak 2 2740 User Manual Version 1 9 1 1 UNPACKING AND INSTALLATION 1 1 Box Contents The following items should be packed with your 2740 Please contact your dealer if any of them is missing 2740 Telephone Main Body 1 pcs Handset 1 pcs Handset Cord Coiled Cord 1 pcs Line Cord 2 pcs Short Line Cord 7 1 pcs Desk Stand 1 pcs Power Adapter Transformer 1 pcs Quick Start Guide 1 pcs User Manual on Mini CD 1 pcs 3 2740 User Manual Version 1 9 1 2 Telephone Part Identification 6 25 24 23 22 21 1 Memory Buttons 10 Line Buttons 19 Redial Button 2 Menu Button 11 Intercom Button 20 Hold Button 3 Delete Button 12 2 5mm Headset Jack 21 Dial Button 4 Multi Angle LCD 13 Page Button 22 Volume Up Button S Message Lamp 14 Conference Button 23 Speaker Button 6 Review Up Down Btn 15 Transfer Button 24 Volume Down Button 7 Select Button 16 Flash Button 25 Speaker 8 Calls Button 17 Mute Button 26 Handset Jack 9 Directory Logo Strip 18 Headset Button 27 Handset 2740 User Manual Version 1 9 13 Installation 1 3 1 Overview The 2
12. line cords to 5 2740 User Manual Version 1 9 connect to the other jack C Mount telephone to wall jack RJ 11W d Plug the coiled cord into the handset and then plug the other end of the cord into the base e Rotate the handset hook into the wall mount position and place the handset on the base 1 3 4 3 Install Batteries Optional The 2740 uses 3 AAA batteries These batteries are not necessary for normal operation The batteries allow Line 1 to continue to function for up to two hours during a power failure Alkaline batteries are recommended To install the batteries a Remove the battery door on the bottom of the telephone b Remove old batteries if installed c Insert 3 new AAA 1 5 Alkaline batteries Please note the and markings in the battery compartment for the proper orientation of the batteries d Close the battery cover Use caution when disposing of old batteries Do not dispose of them in a fire They may explode Line Jacks AC Acapter Jack Battery Compartment 1 3 4 4 Assign a Station Number Station 01 must be the first extension number assigned Station 01 is required for programming features on the 2740 Refer to Section 2 1 for detailed instructions on assigning station numbers 1 3 5 Test Installation This procedure should be used at each telephone after initial installation It may also be used if you are having problems with your system First verify the three items below at each telephon
13. lines are initially set to ring with Ring Sound 1 Each outside line may be assigned one of seven other distinctive ringer tones This can be used to easily identify a ringing line or ringing phone To assign distinctive rings to one or more lines a Press MENU The display will read Phone Setting b Press the DOWN ARROW repeatedly until Distinctive Ring appears in the display C Press soft key under ENTER The display will show the distinctive ring setting for Line 1 d Press the soft key under CHANGE repeatedly until the desired distinctive ring setting for Line 1 is displayed There are eight choices e Press the DOWN ARROW to see the current setting for Line 2 and repeat steps c and d to change the settings for Lines 2 4 L Press MENU to exit Note When a distinctive ring setting is displayed it may be heard by pressing the soft key under CHANGE 2 5 3 Off Hook Ringing When a ringer is set to ON or DELAYED an incoming call will cause a double ring every 15 seconds is the phone is in use This feature is called off hook ringing and can be disabled To disable off hook ringing a Press MENU b Press the soft key under NEXT repeatedly until Off Hook Ring appears in the display along with the current setting c Press the soft key under CHANGE to change the setting d Press MENU to exit Note Off Hook ringing does not function on intercom calls However the line lamps will flash to indicate an in
14. press the up and down VOLUME buttons to set desired ringer volume With each press the phone will ring once at the new volume 5 7 2 Handset While using the handset press the up and down VOLUME buttons to set desired handset volume 5 7 3 Speakerphone While the speakerphone is activated press the up and down VOLUME buttons to set desired speakerphone volume 5 7 4 Intercom Speaker While using the intercom or receiving a page press the up and down VOLUME buttons to set desired intercom speaker volume The speaker volume levels for the intercom and for outside calls are independent of each other 5 7 5 Discrete alert While the phone is on hook and idle press HOLD Then press the up and down arrows of the VOLUME button to set desired discrete alert volume With each press the phone will ring once at the new discrete alert volume The discrete alert volume setting governs the volume of off hook ringing 22 2740 User Manual Version 1 9 off hook intercom ringing held call reminder and line reserve alert 5 8 Voice Mail Message Waiting The 2740 supports external Voice Mail indicators This requires a service subscription When using external VM the LCD will display a message to alert you that there is a message and its line Each 2740 can receive messages on only one line To retrieve messages from multiple mail boxes multiple phones must be used See Section 4 2 1 to select the message waiting line The telephone company will
15. 00 had been entered in the example the station would not dial numbers beginning with either 1900 or 0900 A toll restriction access code is needed to change or add toll restrictions This code must be set at station 01 2 8 1 To set the system s toll restriction access code At Station 01 Press MENU The display will read Phone Setting Press the DOWN ARROW repeatedly until Toll Restriction appears in the display Press the soft key under ENTER The display will read Access Code gt Press the soft key under CHANGE to store a new access code Enter a 4 digit number Press MENU to exit HO ao sp 11 2740 User Manual Version 1 9 Note that the previous code is not needed to set a new code The factory default code is 1234 2 8 2 Setting the restricted numbers After toll restrictions are set at a phone they will be retained even after a power failure To set restricted numbers at a station a Press MENU The display will read Phone Setting E Press the DOWN ARROW repeatedly until Toll Restriction appears in the display C Press the soft key under ENTER The display will read Enter Code all stations other than 01 d Enter the 4 digit toll restriction access code which was set at Station 01 A confirmation beep will sound and the display will read Set Restricted e Press the soft key under ENTER The display will show the currently stored Restriction 1 or show 1 if no Restriction 1 has been s
16. 13 Call Privacy See Section 2 8 for a description of Call Privacy and for initial programming instructions To release call privacy during a single call press CONFERENCE Privacy Released will appear in the display Call privacy will be reactivated for the next call 5 14 Toll Restriction See Section 2 7 for a description of Toll Restriction and initial programming instructions 5 14 1 Toll Restriction Removal Single Call a Press HOLD b Enter the 4 digit toll restriction access code which was set at Station 01 If no code was set the access code is 1234 C The SPEAKER light will flash indicating that toll restriction is temporarily off Toll Restriction will be reactivated 10 seconds the end of the call This will be signaled by a flash of the SPEAKER light Unrestricted calls may continue to be made by going offhook within 10 seconds of hanging up then previous call 5 14 2 Toll Restriction Removal Single Station Toll Restriction may be changed at a telephone without affecting the Toll Restriction settings stored in that telephone When Toll Restriction is disabled at a telephone using this feature it will stay off until it is reactivated To access this feature a Press HOLD b Enter to activate Toll Restriction or H to deactivate Toll Restriction C Enter the 4 digit toll restriction access code which was set at Station 01 If no code was set the access code is 1234 24 2740 User Ma
17. 2740 INSTRUCTION MANUAL Caller ID Type II Four Line Telephone Model 2740 Table of Contents UNPACKING AND INSTALLATION sse eee eee 3 DOOM E ae Ge nian ee eee ae a a 3 Telephone Part Identification sees eee eee ee eee eee d le Tey is 5 OA aca ts A adnan E ein was 5 Before Installation cu ces ee codes a es 5 Installation Configuration sia 5 Standard COMUNION oras E o e EEEE 5 A A AN 5 Unconnected Lines tt a 5 DUNG LA AAA A A AAN ee bnaetner Ms 5 Phone Installation a o a 5 Desk MO nt oeer TTT T 5 Ma NAO IAEA a TEH E a 5 Install Batteries Optional eee eee 6 ASSION a Station NUMDEL ii 6 Testinstalai n ss st da Ns a NN ae hae ee cu tate alae 6 SYSTEM PROGRAMMING s snien ieee ee ed Eg aU 7 station Number Assignment it A A kgs eee 7 Station Name ASsIO Mens oia ee eee eee eee 7 Line Coniguratiion TVDe sese eee eee 8 Line Connections Configura ctas idas tae eae ae 8 Loop Voltage Detection ee eee 9 Ringer CONTIGUOS as co ao 9 A TTT 9 Distinctive PINGING sectarios le iones 10 SIE Sele Sis llel sar a sil laa 10 Intercom Call Response a 10 Configuring intercom call response sse eee eee iii 11 Automatic Line Seleccions eee eee 11 TO ESA NS ca 11 To set the system s toll restriction ACCESS code ccccccccccnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnninnnininos 11 Setting the restricted MUNDI 12 Allowed UMSS senerara aad Sit das din ae da dis ds 12 Toll restriction VEO cri siete idee ele eee 12 LISTS len lel A A ceo tee e
18. 42 s or 2750 s The 2740 is the base unit It has 4 line buttons Intercom Conference Page Transfer Mute Headset Flash Redial Hold 5 memory dial buttons 40 Number Personal Directory Type II Caller ID Speakerphone and 2 5mm Headset Jack The 2742 Analog Adapter will support attaching an analog telephone to your 4 Line system For example you can connect a cordless telephone fax machine or modem These units will have an extension number and can share all 4 lines The next telephone in our system is the model 2750 The 2750 has all of the features of the 2740 plus an Answering System This Answering System can either function as an answering machine with 60 minutes of recording time or as an Auto Attendant for your system PLEASE READ BEFORE INSTALLING AND USING YOUR NEW TELEPHONE EQUIPMENT 1 2740 User Manual Version 1 9 SAFETY INSTRUCTIONS Always follow basic safety precautions when using your telephone equipment to reduce the risk of fire electrical shock and injury 1 Read and understand all instructions in the Owner s Instruction Manual 2 Read all warnings and follow all instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Use a damp cloth for cleaning Do not use liquid or aerosol cleaners 4 Do not use the telephone near water For example do not use near a bathtub wash bowl kitchen sink laundry tub swimming pool or in a wet basement 5 Do not place this pr
19. 740 is part of the 7 Series Multiline phone system Up to 16 instruments may be connected in this system All these devices use conventional telephone wiring Wiring runs between stations may be a maximum of 600 feet 1 3 2 Before Installation In order to install your telephones correctly you must determine the incoming wiring configuration In most cases incoming lines will be terminated in either RJ11 Single Line Jacks or RJ14 Double Line Jacks If you are not sure of your incoming line configuration contact your telephone line installer All connection between the wall jacks and the telephones may be done with standard telephone modular cords Please be sure that your modular cords have at least 4 wires in them If you have RJ11 jacks you will need two line adapters not included to connect to the 2740 These couplers take the single line wiring and convert it to double line wiring These couplers should be available where you purchased your 2740 1 3 3 Installation Configurations 1 3 3 1 Standard Configuration The 2740 is initially configured so that each line is common at all stations In other words Line 1 at each telephone is connected to the same incoming line Line 2 at each station is connected to the same incoming line etc This is commonly known as a square system If this is suitable for your installation you only need to connect the telephones to the telephone lines 1 3 3 2 Private Line A private line is connected to onl
20. AKER button and hang up the handset To switch to handset from speakerphone lift the handset Note that whenever the SPEAKER indicator is on the handset may be hung up without disconnecting the call 5 2 Redial 5 2 1 To redial the last phone number dialed a Go off hook by lifting the handset pressing SPEAKER pressing HEADSET or by pressing the desired LINE button b Press REDIAL 5 2 2 To redial any of the last five phone numbers dialed The Redial feature enables viewing or redialing of any of the last five telephone numbers dialed This also shows the time date and duration of each call a With the phone on hook and idle press REDIAL The display will show the last number dialed the time and date of the call and its duration b Press the right arrow button under the display repeatedly to scroll through a list of the last five numbers dialed along with the time date and duration c Go off hook at any time to dial the displayed number 5 3 Hold 5 3 1 Placing a Call on Hold To place an outside call on Hold press HOLD To take the call off hold press the line button of the line on hold While a caller is on hold the handset can be hung up without disconnecting the call 19 2740 User Manual Version 1 9 When a call is on hold it can be removed from hold by any telephone connected to that line simply by accessing the line If a call remains on hold after 2 minutes your 2740 will alert you See Section 4 4 Note Inte
21. Code 1 None Three Digits 1 Plus 7 Code 2 None Three Digits 1 Plus 7 Code 3 None Three Digits 1 Plus 7 Code 4 None Three Digits 1 Plus 7 Code 5 None Three Digits 29 2740 User Manual Version 1 9 MENU OPTION SUB MENU DEFAULT AVAILABLE OPTIONS COMMENT 1 Plus 7 Code 6 None Three Digits Telco VMW VMWI Line Line 1 Line 1 Line 2 Line 3 Line 4 OFF VMWI Type FSK FSK Stutter Caller ID Store L1 CID Store ON ON OFF L2 CID Store ON ON OFF L3 CID Store ON ON OFF L4 CID Store ON ON OFF Toll Restriction Set Restriction 1 Enter 1234 to access programming Set Restriction 2 Set Restriction 3 Set Restriction 4 Set Restriction 5 Set Allowed 1 Set Allowed 2 Set Allowed 3 Set Allowed 4 Set Allowed 5 Line Restriction L1 Normal Restricted Line Restriction L2 Normal Restricted Line Restriction L3 Normal Restricted Line Restriction L4 Normal Restricted Station Naming Set at Station 01 for each of 16 Stations Hold Remind Off Off 30s 1 min 2min Centrex Prefix Prefix Up to 7 Digits Message Lamp RESET CIDCW High Sens High Sens OFF Low Sens End of Llst EXIT 30 2740 User Manual Version 1 9 Memory Setting Menu MENU OPTION SUB MENU DEFAULT AVAILABLE OPTIONS COMMENT Select Location Empty Location After M1 M2 M3 M4 or M5 is pressed Direct
22. HANGE to change sensitivity e Press MENU to exit 4 4 Hold Call Reminder This feature will prevent calls from remaining on hold for a long time By default the 2740 will sound an alert tone after a call remains on hold for 2 minutes It will then sound an alert every 2 minutes thereafter while the call remains on hold This default reminder time can be changed to 30 seconds or 1 minute or the feature may be disabled a Press MENU The display will read Phone Setting b Press the soft key under ENTER c Press Down Arrow repeatedly until Hold Remind appears in the display d Press the soft key under CHANGE repeatedly until the desired held call reminder time is displayed 17 2740 User Manual Version 1 9 e Press MENU to exit 4 5 Adjusting Auto Hold Drop Time To prevent calls from remaining on hold indefinitely the 2740 will automatically drop a call if it is on hold for more than 30 minutes This time can be adjusted to 5 minutes or 15 minutes Press MENU Press DOWN ARROW repeatedly until Advanced Setting appears in the display Press the soft key under ENTER Press DOWN ARROW repeatedly until Hold Drop appears in the display Press the soft key under ENTER The display will show the currently set hold drop time Press the soft key under CHANGE repeatedly until the desired hold drop time is displayed g Press MENU to exit 4 6 Adjusting Flash Timer The standard 2740 flash time is 600 milliseconds Thi
23. HE ABOVE EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU If failure occurs and your telephone is in warranty service shall be provided by returning it to CORTELCO Repair Center 1703 Sawyer Road Corinth Mississippi 38834 Shipping Prepaid The product will be repaired or replaced if examination by us determines the product to be defective Telephones received damaged as a result of shipping will require you to file a claim with the carrier 37 2740 User Manual Version 1 9
24. NTER The HOME area code setting will be displayed e Press the soft key under CHANGE to change this setting f Press DOWN ARROW to view the LOCAL setting g Press the soft key under CHANGE to change this setting h Press DOWN ARROW to view the 1 PLUS 7 area code settings i Press the soft key under CHANGE to change this setting 3 MEMORY SETTINGS 3 1 Memory Features The 2740 can store up to 45 numbers in its memory Five numbers can be stored into one button Memory locations which are dialed by pressing a memory button Forty numbers can be stored into Personal Directory locations which are dialed by pressing followed by the arrow buttons 14 2740 User Manual Version 1 9 3 1 1 Storing a hyphen into memory To store a hyphen into a while saving a number into memory press PAGE Each press of PAGE will insert a hyphen Hyphens are only for ease of reading They make no difference in dialing 3 1 2 Storing a dialing pause into memory To store a pause while saving a number into memory press HOLD Each press of HOLD will insert a 6699 1 5 second pause These will be shown as a p in the display 3 1 3 Storing a flash into memory To store a flash while saving a number into memory press FLASH These can be used to access features from a PBX Each press of FLASH will insert a 600 millisecond or other default time flash These will be shown as an f in the display 3 1 4 Storing temporary tone dialing into memory
25. User Manual Version 1 9 4 9 Erase All Feature Settings To erase all the feature settings stored at a particular station and return that telephone to its original factory settings This will not erase any numbers from the directory or the memory dial a Press MENU b Press DOWN ARROW repeatedly until Advanced Setting appears in the display Press the soft key under ENTER Erase Memory will appear in the display d Press DOWN ARROW until Erase Settings appears in the display e Press the soft key under ENTER f Press the soft key under ERASE After a brief pause the display will read Erasing Done 4 10 Reset Default Settings To reset the 2740 to factory default settings press MENU MUTE MUTE 2 7 4 1 5 TELEPHONE OPERATION 5 1 Making and Answering Calls When the handset is lifted the 2740 will automatically select a line based on the automatic line selection setting as described in Section 2 7 The 2740 will automatically select a ringing line if the handset is lifted during ringing To use the speakerphone to make or answer a call or a page press the SPEAKER button instead of lifting the handset This will select the line in the same manner as the handset described above To override automatic line selection press the desired LINE button instead of pressing the SPEAKER button The 2740 will then be connected to that line on the speakerphone To switch from handset to speaker during a call press the SPE
26. anced Setting appears in the display C Press the soft key under ENTER d Press the DOWN ARROW repeatedly until Tone Pulse appears in the display The display will show the current tone pulse setting e Press the soft key under CHANGE repeatedly to select either TONE or PULSE dialing L Press MENU to exit Note If the system is set to Pulse Dialing press the button to change the dialing mode temporarily to tone during a call This can be used to access services which require tone dialing Dialing mode will revert to pulse when the call ends 2 11 Area Codes The 2740 can accept three sets of Area Codes 2 11 1 Home Area Code This is the area code for the area where the 2740 is located Only one Home Area Code may be entered After the Home Area Code is entered only seven digits will be displayed when a call is received from within the Home Area Code Also only seven digits will be dialed when REDIAL is pressed 2 11 2 Local Area Codes These are area codes that require the area code plus seven digits to be dialed A 1 is not dialed for these area codes 2 11 3 1 Plus 7 These area codes are for calls that require 1 plus the seven digits to be dialed Up to six 1 Plus 7 area codes may be entered 2 11 4 To enter area codes a Press MENU The display will read Phone Setting b Press the soft key under ENTER Press DOWN ARROW until Area Codes appears in the display d Press the soft key under E
27. ate the number of new calls in the caller list as well as the total number of calls in the caller list A new call is one that has not yet been viewed 11 03 10 56 i 00 NEW 02 TOTAL 21 2740 User Manual Version 1 9 The call record will show the Caller Name Caller s Number Line Number Date and Time of Call Caller ID Record Line Caller Name Call Date Call Time TIOS 10 56 Uy CORTELCO 1 662 287 5281 Caller Number 5 6 3 2 Dialing Calls Press CALLS and use the up or down arrow buttons to display the desired number Then lift the handset press SPEAKER HEADSET or a LINE button to dial the number If the number is not displayed in the correct format press SELECT repeatedly to scroll through different dialing formats 5 6 3 3 Deleting Numbers To delete a single number press DELETE twice when the desired number is displayed To delete all the numbers in the caller list press DELETE for 5 seconds while reviewing the caller list Note The Caller List feature may be disabled See Section 3 4 5 7 Volume Levels The Ringer Handset Speakerphone Intercom Speaker and Discrete Alert Volumes can all be set independently by using the VOLUME buttons Eight ringer four handset eight speakerphone eight intercom speaker and eight discrete alert volumes are available To increase the volume press the UP button To decrease the volume press the DOWN button 5 7 1 Ringer While the phone is on hook and idle
28. button 3 3 To Store a Personal Directory Dial Number a Press MENU The display will read Phone Setting b Press DOWN ARROW until Memory Setting appears in the display c Press the soft key under ENTER The display will read Select Location d Press The display will read Empty Location or indicate that the personal directory is full e Press the soft key under ENTER to store a new number f To change a number press DOWN ARROW repeatedly until the desired entry is displayed 15 2740 User Manual Version 1 9 d e 3 5 and then press CHANGE Dial desired telephone number Press the soft key under NEXT The display will show the currently stored name or indicate No Name Press the soft key under ENTER to store a new name Use the dialpad numbers and the soft keys to enter the name Press the soft key under SAVE To Store Caller ID Calls Press MENU The display will read Phone Setting Press the soft key under ENTER Press DOWN ARROW repeatedly until Caller ID Store appears in the display and then press the soft key under ENTER Press CHANGE to change the setting for Line 1 Press DOWN ARROW to view and change the settings for Lines 2 4 To Store the Centrex Prefix The Centrex prefix is the part of the telephone that is NOT DIALED to reach another Centrex number in your system Storing this prefix allows other Centrex stations to be dialed from the caller list The Centrex
29. choices are Station 01 through Station 16 d Press MENU to exit Note One phone in the system must be set as Station 01 in order for all the system features to function Certain Features can only be programmed at station 01 and will only function at station 01 2 2 Station Name Assignment You may give a name to each of your telephones During Intercom calls the name that is assigned to the station will show with the Extension Number Please note that it may take up to 24 hours for all stations to be updated with a name change Station names must be assigned at Station 01 Follow the steps below to assign a station name a Press MENU The display will read Phone Setting b Press soft key under ENTER c Press the Down Arrow repeatedly until the display reads Station Naming d Press soft key under ENTER The display will show the currently stored name for station 01 or indicate No Name if no name has yet been given to station 01 e Press soft key under CHANGE if you wish to store a new name for station 01 or press DOWN ARROW repeatedly until you see the station number that you want to name and then press soft key under CHANGE f Use the dialpad numbers to enter the name for the desired station Names may contain up to 16 characters g Press the soft key under SAVE Repeat these steps for any additional stations you wish to name The following table below shows which dialpad numbers to press for letters and spec
30. coming call 2 6 Intercom Call Response The 2740 may be configured to respond to intercom calls in one of three ways INTERCOM HANDSFREE When an intercom call is received the telephone will ring once and then give a triple alert tone The phone will then automatically answer the intercom call on speakerphone INTERCOM RING When an intercom call is received the telephone will ring repeatedly with the intercom ring The call may be answered by lifting the handset or pressing the SPEAKER button INTERCOM VOICE When an intercom call is received the telephone will ring once and then give an alert tone After this the calling party will be connected To respond to the calling party either lift the handset or press the SPEAKER button Note When an intercom call is received while an outside call is in progress the 2740 will ring with a single intercom ring regardless of the intercom ringer setting 10 2740 User Manual Version 1 9 2 6 1 Configuring intercom call response a Press MENU The display will read Phone Setting Press soft key under ENTER Press the Down Arrow repeatedly until Intercom Prefs appears in the display Press soft key under ENTER The display will show the current intercom setting Press the soft key under CHANGE repeatedly until the desired intercom setting is displayed L Press MENU to exit 2 7 Automatic Line Selection The 2740 will automatically select an outside line or the intercom line whenever the handset is
31. copy of your sales receipt containing the date of purchase DO NOT INCLUDE THE ORIGINAL SALES RECEIPT If date ofpurchase is not included the factory date printed on the label on the bottom of your telephone will be used as the date of purchase The factory date allows six months for distribution and sale of this product If you return your telephone for repair the warranty period is not extended The original date of purchase continues to apply to your warranty OUT OF WARRANTY REPAIR We will repair this product for a nominal fee after the LIMITED WARRANTY has expired if you send it to us in a complete and undamaged condition The repaired unit will be shipped to you C O D freight collect RETURN FOR REPAIR PACKAGING If you are returning a unit to us for repair package it carefully preferably in the original carton Be sure to include your return address a copy of the sales receipt showing date of purchase and a note with your name telephone number return street address and describe the problem that you have with your Telephone Shipping must be prepaid If the telephone is in warranty it will be repaired or replaced at our option at no cost to you and it will be returned shipping prepaid Ship your telephone shipping prepaid to CORTELCO REPAIR CENTER 1703 SAWYER ROAD CORINTH MS 38834 36 2740 User Manual Version 1 9 LIMITED WARRANTY If you purchased this product new in the U S or Puerto Rico CORTELCO warrants it against
32. defects in material and workmanship for a period of one 1 year from the date of original purchase This warranty is in lieu of all other express warranties During the warranty period CORTELCO agrees to repair or at its option replace the defective product or any part of it without charge for parts or labor This is your exclusive remedy This warranty does not cover damage resulting from accident misuse abuse improper installation or operation lack of reasonable care the affixing of any attachment not provided by CORTELCO with the product and loss of parts The warranty is voided in the event any unauthorized person alters or repairs the unit Telephone companies use different types of equipment and offer various types of services to customers CORTELCO does not warrant that this product is compatible with the type of equipment of any particular phone company or the services provided by it CORTELCO DISCLAIMS ANY IMPLIED WARRANTY INCLUDING THE WARRANTY OF MERCHANTABILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AS OF THE DATE ONE YEAR FROM THE ORIGINAL PURCHASE OF THE PRODUCT CORTELCO ASSUMES NO RESPONSIBILITY FOR ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO T
33. ds tence ed cag Shawl e ak tan tte Deets ane ta ea 23 MEG sso chasis eeepc pra 23 Do Not Distits DND lt ic A E A A ke ee ee ees 23 Line 1 T A E aac 24 le AA en e o eee e aeee eE E E EE F Oreo EAEE EErEE SEs 24 Toll Restriction id a e Bache a ds 24 Toll Restriction Removal Single Call 24 Toll Restriction Removal Single Station eee eee 24 MN O A A E TT 25 Elapsed Call TM ou li dodne coda 25 Timer ROSS Larco or a sli loas 25 Elapsed Call Time Previous Gallup Oe ietb atte st ret ated ee et heaeeergets 25 Headsets a Sh ee tire eyed TRER a a oe a a cue sad TERTRE 25 RI esi e 1 a a a a a a E N 25 METOTA A BIT I E E eI ate RE rer rT Are ey ee ray 25 Personal DIT close sapo emcee 25 Predialin sosegado dilatada iii dial dass 25 Intercon Calls 2 a a a as els 26 Intercom while Idle estais id 26 Answering Intercom CAS Seca ce esse este ee eee Ge 26 DPV TONED ST css toe sh a A Sn Sree a cee A te Seca teee ens 26 Intercom ee sarrun eerie aree este ere e e eE er A Eeen 26 Intercom sele cara eo a a Shas eae Shc led e 26 Answering an Intercom Call while on an Outside Call 26 A fe cas E EEEN 26 SIS PAC ca E ats Are ce E etcetera cate pe aued tee ered Ate ce Abate ats 26 A odec dia ed ole recline weed tater vd zc ndeeedoPedh vende ex ed tete sk vice educa aae vecdbdcudepdeh aE 26 BIOGKING PAGES sti isa 27 LASE ZT nts ACC Sees ees tee ek cae ec ete Dre ce cates Sr bra cate eae 27 Tais lele aera od Seve Segre ad eee Sac peed each Pap a eel
34. e in the system a Verify that the AC power transformer is connected to the 2740 and to mains power b Verify that Line 1 is connected to the 2740 c Verify that a station number has been assigned Now verify that Line 1 has been connected correctly to all telephones d Press Line 1 at one telephone e Verify that the Line 1 LED is Green the Speakerphone LED is red and that dial tone is heard L Verify that the Line 1 LED is red at each other station To verify the connection of lines 2 4 perform the following steps at each telephone g Press Line 1 h Verify that the Line 1 LED is Green the Speakerphone LED is red and that dial tone is heard i Dial the telephone number for Line 2 Verify that the Line 2 LED flashes slowly If it does not flash Line 2 may not be properly connected 6 2740 User Manual Version 1 9 j Repeat the steps above using the telephone numbers for Lines 3 and 4 if applicable Remember that Lines 2 3 and 4 may not be common at all telephones 2 SYSTEM PROGRAMMING 2 1 Station Number Assignment Each station must be assigned a unique station number 2740 telephones will not function correctly until a station number is assigned To assign a number to a station a Press MENU The display will read Phone Setting b Press the soft key under ENTER The display will show the currently assigned station number G Press the soft key under CHANGE repeatedly until the desired station number is displayed The
35. ephone stays lit because there is no telephone line connected and you wish to turn it off do not use this feature but set this line at this station to UNCONNECTED 2 5 Ringer Configuration The ringers for each outside line are controlled individually at each telephone There are three possible settings for each line ringer RINGER ON The line will ring normally DELAYED RING The line will start ringing after the first 20 seconds This is useful if all phones are answered at a central location RINGER OFF The line will not ring In all these cases the line indicators will flash to signal an incoming call You can always answer a ringing line whether or not it is ringing audibly at your telephone by pressing the flashing line button 2 5 1 Ring Timing a Press MENU The display will read Phone Setting Press soft key under ENTER Press the Down Arrow repeatedly until Ringer Settings appears in the display Press soft key under ENTER The display will show the current ringer setting for Line 1 Press the soft key under CHANGE repeatedly until the desired ringer setting for Line is displayed The choices are L1 Ringer ON factory setting eae s 9 2740 User Manual Version 1 9 L1 Ringer DELAY L1 Ringer OFF L Press the soft key under DOWN ARROW to see the current ringer setting for Line 2 Repeat steps c e to change the ringer settings for Lines 2 4 g Press MENU to exit 2 5 2 Distinctive Ringing All
36. eps e g to change the settings for Lines 2 4 i Press MENU to exit 2 9 System Privacy Call privacy prevents stations from joining existing calls Call privacy can be released during a call by pressing the CONFERENCE button The default setting for Call Privacy is ON Call Privacy is set at Station 01 for the entire system Call privacy only applies to outside calls Intercom calls always have call privacy To Change the Privacy Setting At Station 01 Press MENU The display will read Phone Setting Press the DOWN ARROW repeatedly until Advanced Setting appears in the display Press the soft key under ENTER Press DOWN ARROW repeatedly until System Privacy appears in the display Press the soft key under ENTER The display will show the current Call Privacy setting Press the soft key under CHANGE repeatedly until the desired call privacy setting is displayed g Press MENU to exit HO ao sp 2 10 Dialing Mode The 2740 can dial with either pulses or DTMF Tones The mode is set at Station 01 for the entire system If any of the incoming telephone lines have Pulse service Pulse Dialing must be selected If all the incoming lines have Tone Service Tone Dialing should be selected Tone Dialing is the default setting To set the dialing mode At Station 01 a Press MENU The display will read Phone Setting 13 2740 User Manual Version 1 9 b Press the soft key under DOWN ARROW repeatedly until Adv
37. es Soe ee ee ee eer 12 SV SUSI S A T 12 Dialing Mode root rl ricerca 13 Area LOU Sor iS da 14 Home Area Goode veras ipsa a a N 14 Local Area Rees id Ek 14 A enh eras cre Aca tae et eae are Ate Se hei Ata ae ns 14 TO enter arca CO selec ed shed acd od cee sa deck read ed exndodith leed 14 MEMORY SEU TINGS 2d 14 INIT Fe US uste Se Oe teat ee 14 Storing a hyphen into MEMO 15 i 2740 User Manual Version 1 9 Storing a dialing pause into memo 15 Storing a flash into MeMO Yi da 15 Storing temporary tone dialing into MEMOSY sse eee ee eee eee eee 15 Storing one of the last five numbers dialed into memory c oooocoocccccccccccnnccnanancnoncnonananana nono 15 Storing a Caller ID number into memo see 15 To Store a Memory Dial NU Decanos iia 15 To Store a Personal Directory Dial Number sees sees 15 To Store Caller ID Call Si ete wie ele te ee 16 To Store the Centrex Prefix eee eee eee eee 16 To Set the Centrex Prefix sees eee eee 16 MISCELLANEOUS SET TINGS rerepa aeee oere eoa aeeai rca 16 MING and Dates bu dd dans 16 Message Wa iti ng Lapse 17 Message Waiting Line Select iii eee eee 17 Message Waiting Mode Selection eee eee eee 17 Caller ID on Call Waiting CIDCW Sensitivity eee eee eee 17 Held Call Reminder otitis O iaa 17 Adjusting Auto Hold Drop Time ss ut a 18 Adjusting Flash TIMET caapi ds 18 Erase Numbers Stored in Memory eee eee 18 Erase Toll a 18 Erase All Feature Settings isc toas osas 19 Reset Default Settings s no
38. et or has blocked pages Press the flashing INTERCOM button to answer an All Page This will create a private intercom conversation 5 23 Room Monitoring The Room Monitoring feature allows the speakerphone of a 2740 to be activated to monitor sounds in another location To activate Room Monitoring place an intercom call to the monitoring telephone Press MUTE to prevent sounds from being heard at the monitored phone To end monitoring hang up the handset or press SPEAKER The remote station will disconnect immediately Note The remote phone must be set to Intercom HANDSFREE 6 Using Standard Telephones Standard i e non 2740 telephones may be used in conjunction with 2740 telephones All features of the non 2740 telephones will operate normally However they will not be able to share the features of the 2740 telephones 6 1 Line Status and Calls on Hold The line status indicators of the 2740 phones will recognize standard telephones When a call is placed on hold at a 2740 telephone it can be taken off hold at a standard telephone 6 2 Call Privacy Call privacy is not observed by standard telephones A standard telephone on any line has access to that line at any time whether or not it is being used by a 2740 telephone 6 3 Intercom Standard telephones cannot use the intercom feature to communicate with 2740 telephones 27 2740 User Manual Version 1 9 6 4 Fax Machines and Modems The line indicators of the 2740 telephones will
39. ght Press MUTE again to cancel the feature The MUTE indicator will turn off 5 11 Do Not Disturb DND While the DND feature is activated the 2740 will not ring Incoming calls will be signaled only by the LINE indicators flashing 23 2740 User Manual Version 1 9 If DND is activated pages will not be heard intercom calls cannot be received and calls cannot be transferred to the telephone Outside calls may be answered outside calls by pressing the flashing LINE button Outside calls and intercom calls may still be placed To activate DND a Press MENU The display will read Phone Setting b Press the soft key under ENTER until Do not Disturb N appears in the display G Press the soft key under CHANGE The display will now read Do not Disturb Y d Press MENU to exit The DND indicator in the display will now be on and the display will read Do Not Disturb To cancel DND press the soft key under RESET 5 12 Line Reserve The Line Reserve feature enables the line currently in use to be reserved When that line becomes free the 2740 phone will sound a triple ring and that line will be reserved Line reserve will be cancelled if the line is not taken off hook within 15 seconds It may also be cancelled by making or receiving a call on another line or by pressing the reserved line button To reserve a line a Press HOLD b Press the desired LINE button The line indicator will turn from red to orange 5
40. h to store any additional allowed numbers at this phone 2 8 4 Toll restriction override After setting toll restrictions for a station its toll restriction is automatically ON This may be temporarily overridden without affecting the settings stored in the telephone 12 2740 User Manual Version 1 9 2 8 5 Line restriction It is possible to restrict any or all of the lines at a particular station That station will not be able to make any outgoing calls on the restricted lines with the exception of the allowed numbers at that station and calls to 911 The station can still receive incoming calls on these lines take calls off hold and have full use of the intercom This is normally used for phones which are placed in a public area To restrict one or more lines on a station a Press MENU The display will read Phone Setting Press the DOWN ARROW repeatedly until Toll Restriction appears in the display Press the soft key under ENTER The display will read Enter Code all stations other than 01 d Enter the 4 digit toll restriction access code A confirmation beep will sound and the display will read Set Restricted e Press the DOWN ARROW repeatedly until Line Restriction appears in the display L Press the soft key under ENTER g Press the soft key under CHANGE to select between NORMAL factory setting and RESTRICTED h Press the soft key under DOWN ARROW to see the current setting for Line 2 and repeat st
41. hat interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Automatic Dialers When programming emergency numbers and or making test calls to emergency numbers remain on the line and briefly explain to the dispatcher the reason for the call before hanging up Perform such activities in the off peak hours such as early morning hours or late evenings 35 2740 User Manual Version 1 9 TELEPHONE REPAIR DO NOT ATTEMPT TO REPAIR THIS PRODUCT YOURSELF Telephones manufactured by CORTELCO must be returned to us for repair You can return your telephone to CORTELCO for repair or replacement in accordance with our LIMITED WARRANTY CORTELCO warrants THIS PRODUCT against defects in material and workmanship in accordance with our LIMITED WARRANTY If your telephone is returned for repair include a
42. ial characters Press the down arrow button below the display to leave an empty space Press the DELETE button to make corrections 7 2740 User Manual Version 1 9 0 0 1 i amp 1 2 la b C 2 A B C 3d e f 3 D E F 4 Y h i 4 G H k 5 J K L 6 m n 0 6 M N O 7 p q r S 7 P Q R S 8 t u V 8 T U V 9 iw x y Z 9 W X Y Z 2 3 Line Configuration Type While Line 1 must be shared at all stations Lines 2 3 or 4 may be unconnected or may be connected to private lines COMMON This is the factory setting for all lines This setting assumes that the line is connected to the same telephone number at all stations PRIVATE Use this setting at any telephone that is connected to a different telephone number than the corresponding line at the other stations For example you may connect your private telephone number to Line 3 at your station instead of connecting your station to the common Line 3 In this example you would set Line 3 at your station as PRIVATE UNCONNECTED Use this setting at any telephone that is not physically connected to all of its lines 2 3 1 Line Connections Configuration a Press MENU The display will read Phone Setting b Press soft key under ENTER c Press the DOWN ARROW repeatedly until the display reads Line Connections d Press soft key under ENTER The display will show the line connection setting for Line Ze
43. ing Make sure that the Ringer is on and that Do Not Disturb is off The telephone does not operate during a power outage Make sure that fresh AAA batteries are installed in base The battery icon stays lit in display Make sure that fresh AAA batteries are installed in base You cannot join a telephone call in progress The Call Privacy feature prevents another 2740 or 2750 from interrupting a call in progress If you don t want Call Privacy in your system then go into system programming on station 01 and turn it off The telephone line status indicators stay lit even thought the line is not in use If this line is not connected then program it as unconnected If this line is connected and you have dial tone then adjust loop voltage detector setting 34 2740 User Manual Version 1 9 FCC Information This equipment complies with Part 68 of the FCC rules On the base of this equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company The FCC requires that you connect your telephone to the telephone network through a modular telephone outlet or jack which must comply with FCC part 68 rules The modular telephone outlet or jack to which your 2750 telephone must be connected is a USOC RJ11C or RJ14C The Facility Interface codes FIC for your
44. light when fax machines or modems are using a line 7 Batteries The 2740 uses AC power from a standard wall outlet As long as the telephone is connected to a wall outlet it will operate using the AC power Please remember to plug your telephone into a wall outlet that is not controlled by a wall switch The 2740 uses 3 AAA batteries for backup power These batteries fit into a compartment on the base of the telephone LaLa Line pe AC Adapter Jack Battery Compartment The display has a battery symbol whenever the batteries are low and need replacing or when no batteries are installed Battery Symbol 11 03 10756 0 When Battery Symbol is shown Batteries neec Realac ng 3 AAA s 7 1 Battery Replacement a Make sure the AC cord is attached to the telephone and to a working electrical outlet b Turn the telephone over C Remove desk pedestal wall mount bracket if attached d Remove battery door cover by using the tip of a ball point pen or paper clip or similar object to release the battery door tab e Remove the old batteries f Insert 3 new AAA size alkaline batteries Note that we recommend ONLY alkaline batteries g Close the battery cover 7 2 Power Failure Operation If AC power is disconnected or there is a power failure the 2740 switches to battery operation for approximately two hours When the power is restored the telephone automatically switches back to AC power and resumes no
45. n edanean e aod dial as 19 TELEPHONE OPERATION uta A a tie 19 Making and Answering Calle eee eee eee 19 Scie TTT 19 To redial the last phone number dialed sese eee 19 To redial any of the last five phone numbers dialed sss 19 Hol iran 19 Ae Lea te re ie Calk6n Old bes 19 Making a call on another line sese eee 20 Answering a call on another line eee eee eee 20 lt l Tae 20 Outside Call ce ii tl ada 20 Outside Call with Intercom Saian ds eee eee 20 A te hte area lad oh sac e eek Soe atuk ed A ates lad aes oc a are ea oer ai 20 Attended a ae 20 A APSE er PIT Te E SI Ay aC er 21 SR A eras Niece aces tort alee Sonata 21 Personal PING cosas ladilla dilo bss 21 Calle a a e te lo 21 INCOMINO Calais id 21 Call Wanting Galleri A A ee ge A ees oes 21 ET Bi eee A PONE ot ome oe eet eee eee eee ne errr tae eee 21 Reviewing Calls vosotras critico se ear A be a rece 21 RIT Re T a a da 22 Deleting Numbers tot a 22 A A ON 22 FUNG a teed cea E E ei aha decals 22 PLANO O teens 22 ii 2740 User Manual Version 1 9 5 7 3 5 7 4 5 7 5 5 8 1 5 8 2 5 10 5 11 5 12 5 13 5 14 1 5 14 2 5 15 5 15 1 5 15 3 SPE aT aine insi e e e e i a OA ii 22 Intercom Speaker ii A A oa bee fag 22 DIZALICE ic g ASTEA E ee EEE 22 Voice Mail Message WalitiNg cccooonoccccn nnnnccconononnccnonnnnnnnnnnnnnnncnnnnnnnnnnnnnncnnnnnnnnnnnnnnes 23 as le csser a a a a a e aai 23 R setting MSG Lam ce echoes St ie crenata ta 23 FAS Fo
46. nual Version 1 9 Note Turning Toll Restriction ON at a telephone will have no effect unless restrictions have been stored at that telephone 5 15 Timer 5 15 1 Elapsed Call Time The display automatically shows the elapsed time during a call 5 15 2 Timer Reset Press the up arrow button which is found directly below the display 5 15 3 Elapsed Call Time Previous Calls While the phone is on hook and idle press REDIAL The display will show the elapsed time of the previous call along with its time and date Use the right arrow button under the display to view the lengths of the previous five calls along with their times and dates 5 16 Headset The 2740 is equipped with a 2 5mm headset jack and a built in headset amplifier along with a dedicated HEADSET button To use this feature plug a telephone headset with a 2 5 millimeter plug into the headset jack There is no need to buy a headset with a separate amplifier The headset can be used to make or answer an outside call an intercom call or a page Simply press HEADSET instead of lifting the handset To make a headset call on a particular line press the desired LINE button to connect to that line on the speakerphone Then press HEADSET to toggle to the headset Press HEADSET again to hang up 5 17 Directory Card This card can be used to record the names or telephone numbers associated with memory locations 5 18 Memory Dial Press the memory button where the desired teleph
47. oduct on an unstable cart or stand The product may fall causing serious damage to the product 6 Use only the type power source indicated on the label If you are not sure of the type power supply to your home consult your dealer or local power company 7 Do not place any objects on the telephone line cord Do not locate the telephone where the line cord will be walked on 8 Do not block or cover ventilation slots and openings in the bottom of the telephone The openings should never be blocked by placing the telephone on a bed sofa rug or other similar surfaces The telephone should never be placed near or over a radiator or heat register The telephone should never be placed in a built in installation unless proper ventilation is provided 9 Never spill liquid on the telephone or push objects of any kind through ventilation slots Liquid or objects may touch dangerous voltage points or short out parts that could result in a risk of fire or electrical shock 10 Do not disassemble this product Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electrical shock when the product is subsequently used 11 Do not overload outlets and extension cords Some telephones require AC power from an outlet Overloading the outlets can result in the risk of fire or electric shock 12 Avoid using a telephone during a local thunderstorm There may be a remote risk of electrical shock from
48. ommon Common or Private Common or Private Common or Private Station 10 Common Common or Private Common or Private Common or Private Station 11 Common Common or Private Common or Private Common or Private Station 12 Common Common or Private Common or Private Common or Private Station 13 Common Common or Private Common or Private Common or Private Station 14 Common Common or Private Common or Private Common or Private Station 15 Common Common or Private Common or Private Common or Private Station 16 Common Common or Private Common or Private Common or Private Station Type 2740 2750 or 2742 32 2740 User Manual Version 1 9 Appendix C TOLL RESTRICTION WORKSHEET Toll Restriction Worksheet Toll restriction numbers are set individually at each station so the restrictions can vary from phone to phone Some examples of common restrictions 1 to restrict all numbers starting with 1 01 to restrict all international calls O to restrict all operator assisted calls 662 to restrict all O662 and 1662 calls When you enter restricted numbers is a wildcard Note Restrictions are usually just a few digits since they prevent the dialing of all numbers starting with those digits Use the worksheet below to plan your choice of restricted numbers Use a different worksheet for each set of restrictions You can set as many as five restricted numbers at each telephone
49. one number is stored The speakerphone will activate and the number will be dialed out Lift the handset or press HEADSET to switch to a handset or headset call 5 19 Personal Directory a While the phone is on hook and idle press the FP button The display will read Directory b Use the up and down arrow buttons below the display to view the personal directory entries C When the desired entry is displayed it may be dialed by lifting the handset pressing SPEAKER or HEADSET or by pressing a LINE button Note The directory is organized alphabetically To jump to a particular entry press the corresponding dial pad number For example press the 5 dial pad button three times to jump to the first entry starting with L You can then use the up and down arrow buttons to view the entries starting at that point 5 20 Predialing Predialing allows the entry of a telephone number on the display before it is dialed out To make a predialed call enter the number using the dialpad while the telephone is on hook Then lift the handset press SPEAKER or HEADSET or press the desired LINE button Press DELETE to erase 25 2740 User Manual Version 1 9 digits one at a time 5 21 Intercom Calls Intercom calls may be made by dialing the two digit station number of the desired station The speaker phone automatically activates when an intercom call is placed See Section 2 6 for a description of intercom call responses If the
50. ory After is pressed Time Date Set MENU OPTION SUB MENU DEFAULT AVAILABLE OPTIONS COMMENT Time 13 44 HH MM AM PM AM PM DATE _ __ _ 01 01 00 MM DD YY Advanced Setting Option MENU OPTION SUB MENU DEFAULT AVAILABLE OPTIONS COMMENT Erase Memory Memory Dial Erase Settings Erase Toll Restr Enter Code Headset Type Hst 2 5mm 2 5mm Handset Flash Time 600ms 600ms 1s 100ms 300ms Hold Drop 30 min 30min 5min 15min Hold Release OFF OFF ON Station NORMAL NORMAL LOCKED Loop Detect 48V 48V 24V 12V OFF Tone Pulse TONE TONE PULSE System Privacy Y O This option only at Station 31 2740 User Manual Version 1 9 Appendix B INSTALLATION WORKSHEET INSTALLATION WORKSHEET NOTE LINE 1 MUST BE COMMON TO ALL SYSTEM SETS Station User s Name or Telephone Line 2 Line 3 Line 4 Number Station Type Location Line 1 Tel Tel Tel Tel Station 01 Common Common or Private Common or Private Common or Private Station 02 Common Common or Private Common or Private Common or Private Station 03 Common Common or Private Common or Private Common or Private Station 04 Common Common or Private Common or Private Common or Private Station 05 Common Common or Private Common or Private Common or Private Station 07 Common Common or Private Common or Private Common or Private Station 08 Common Common or Private Common or Private Common or Private Station 09 C
51. prefix will NOT be shown in the display or dialed when dialing from the caller list 3 5 1 a ao O ES 4 4 1 To Set the Centrex Prefix Press MENU The display will read Phone Setting Press the soft key under ENTER Press Down Arrow repeatedly until Centrex Prefix appears in the display Press the soft key under ENTER The display will show the currently stored Centrex prefix or indicate XXXXXXX if none has been stored Press the soft key under CHANGE Enter the desired Centrex prefix up to seven digits Press the soft key under SAVE Press MENU to exit MISCELLANEOUS SETTINGS Time and Date The following steps should be used to set the clock initially or whenever the clock needs to be adjusted Please note that Caller ID will set the clock automatically whenever a call is received so there will be no need to set it manually somo ao gp Press MENU The display will read Phone Setting Press the DOWN ARROW repeatedly until Time Date Set appears in the display Press soft key under ENTER The display will show the currently set time Press the soft key under CHANGE Enter the time as instructed in the display Press DOWN ARROW Press soft key under CHANGE to choose between AM or PM Press DOWN ARROW The display will show the currently set date 16 2740 User Manual Version 1 9 i Press the soft key under CHANGE j Enter the date as instructed in the display k Press MENU to exit 4
52. rcom calls cannot be put on hold 5 3 2 Making a call on another line To make a call on a second line while having a conversation press HOLD to place your first call on hold and then press another LINE button A call may now be made on the second line Press the first LINE button to return to the first call This will disconnect the second call To keep the second call it must be placed on hold before returning to the first call This can be done multiple times during a call 5 3 3 Answering a call on another line If there is an active call on one line and a call comes in on another line the incoming line lamp will flash and the 2740 will sound a double ring every 15 seconds If the incoming line is set to ringer off the double ring will not sound The incoming call may be answered by pressing the flashing LINE button This will disconnect the original call unless it is placed on hold 5 4 Conference The 2740 allows conference calls with two other parties These may be either two outside lines or one outside line and one intercom station 5 4 1 Outside Calls a Make or answer a call b Press HOLD C Make or answer a call on another line d When the second call is connected press the CONFERENCE button The lines are immediately conferenced L Hang up to end the conference call To disconnect one of the conference parties press the LINE button for the other party 5 4 2 Outside Call with Intercom Station a Place an intercom
53. rmal operation If the batteries are missing or low on power when AC power is lost the telephone will not function However all feature settings and memory numbers will be maintained Note It is recommended to always have at least one standard telephone connected so communications can be maintained during a power failure 28 2740 User Manual Version 1 9 Appendix A Menu Tree Top Level Phone Setting Memory Setting Time Date Set Advanced Setting Phone Setting Menu MENU OPTION SUB MENU DEFAULT AVAILABLE OPTIONS COMMENT Station None Do Not Disturb N Y Yes N No Ringer Settings L1 Ringer ON On Delay Off L2 Ringer ON On Delay Off L3 Ringer ON On Delay Off L4 Ringer ON On Delay Off Off Hook Ring Y Y Yes N No Intercom Pref Intcm Handsfree Ring Voice Handsfree Pages Allowed Allowed Blocked Line Type L2 Common Common Private Unconnected L3 Common Common Private Unconnected L4 Common Common Private Unconnected Auto Sieze L1 L1 L2 L3 L4 Intem Distinctive Ring L1 Ring Sound 1 1 2 3 4 5 6 7 8 L2 Ring Sound 1 1 2 3 4 5 6 7 8 L3 Ring Sound 1 1 2 3 4 5 6 7 8 L4 Ring Sound 1 1 2 3 4 5 6 7 8 Area Codes Home Code None Three Digits Local Code 1 None Three Digits Local Code 2 None Three Digits Local Code 3 None Three Digits Local Code 4 None Three Digits Local Code 5 None Three Digits Local Code 6 None Three Digits 1 Plus 7
54. s is the correct time for most installations especially in North America This time can be changed to 100 milliseconds 300 milliseconds or 1 second HO ao sp Press MENU Press DOWN ARROW repeatedly until Advanced Setting appears in the display Press the soft key under ENTER Press DOWN ARROW repeatedly until Flash Time appears in the display Press the soft key under ENTER Press the soft key under CHANGE repeatedly until the desired flash length is displayed g Press MENU to exit 4 7 Erase Numbers Stored in Memory HO an 9 p To erase all memory dial numbers and personal directory numbers stored in your telephone a Press MENU b Press DOWN ARROW repeatedly until Advanced Setting appears in the display p Press the soft key under ENTER Erase Memory will appear in the display d Press the soft key under ENTER Memory Dials will appear in the display e Press the soft key under ERASE After a brief pause the display will read Erasing Done 4 8 Erase Toll Restrictions At station 01 a Press MENU b Press DOWN ARROW repeatedly until Advanced Setting appears in the display Cc Press the soft key under ENTER Erase Memory will appear in the display d Press DOWN ARROW repeatedly until Erase Toll Restr appears in the display e Press the soft key under ENTER L Press the soft key under ERASE After a brief pause the display will read Erasing Done 18 2740
55. s or your house wiring may be causing the problem The LED s are Flashing and the Display reads Station Press soft key Change to assign this telephone a station number There is no dial tone on the handset but the speakerphone works Replace the handset from another 2750 telephone If this solves the problem then contact Technical Support for assistance The Intercom does not work or The telephone does not show the status of other telephones or There is a delay in getting dial tone or The Telephone remains on hold after the call is picked up at another station The problem may be with your installation Make sure that the lines are installed correctly and that line 1 is common on all system telephones The cause of this problem may be from outside interference Disconnect line one at the cable terminal If this solves the problem then the interference is coming from the telephone company This problem may also be caused by DSL Microfilters Never connect a line that has a DSL Circuit on Line 1 The problem may be caused by one defective telephone Disconnect one instrument at a time to determine if a particular telephone is causing the problem Crosstalk or other interference The most common cause of crosstalk is the use of flat cable Be sure to use supplied line cords You must use twisted pair line cords The line LED flashes when a call comes in but the telephone does not r
56. supply either FSK or Stutter Dial tone The 2740 is set to FSK by default See Section 4 2 2 to change the message waiting type The message display is shown below External Message Waiting 1103 TO 56 i Message Waiting Line 1 5 8 1 Accessing Messages To retrieve a message dial the number for the voice mail service and follow the instructions from your voicemail provider 5 8 2 Resetting MSG Lamp Sometimes the MW lamp will continue to flash even though all messages have been retrieved In this case follow the instructions below to reset the lamp a Press MENU The display will read Phone Setting b Press the DOWN ARROW until Message Lamp appears in the display C Press the soft key under RESET 5 9 FLASH Press FLASH to access services such as Call Waiting or 3 Way Calling or to activate certain PBX or Centrex features Refer to the custom calling instructions provided by the telephone company or to the PBX operating instructions See Section 4 6 to change the flash time if necessary 5 10 Mute The Mute feature disables the telephone microphone so 2740 user cannot be heard by the distant party The Mute feature works with both the handset and the speakerphone It silences only the 2740 user The distant party can still be heard Mute is cancelled by hanging up selecting another line or switching from speakerphone to handset during a call To activate this feature press MUTE The MUTE indicator will li
57. the two digit station number of the station to be paged After the paging tone sounds speak towards the telephone or lift the handset and make the announcement 5 22 2 All Page The All Page feature enables announcements to be made through all of the other 2740 stations When an All Page is made a double paging alert tone will sound followed by the page All pages will not be heard at in use stations or stations set to DO NOT DISTURB or Page Block To perform an All Page a Press PAGE twice 26 2740 User Manual Version 1 9 b After the paging tone sounds speak towards the telephone or lift the handset and make the announcement 5 22 3 Blocking Pages Press MENU The display will read Phone Setting Press soft key under ENTER Press the Down Arrow repeatedly until Intercom Prefs appears in the display Press soft key under ENTER Press DOWN ARROW repeatedly until Pages Allowed appears in the display Press the soft key under CHANGE to select between Pages ALLOWED and Pages BLOCKED g Press MENU to exit HO BH ge 5 22 4 Answering Pages 5 22 4 1 Single Page A page directed to a particular station may be answered only at that station To answer a page lift the handset press SPEAKER or HEADSET or press the flashing INTERCOM button This will create a private intercom conversation 5 22 4 2 All Page An All Page may be answered from any phone in the system even one that is busy on an outside line has DO NOT DISTURB s
58. tored Press the soft key under CHANGE Dial desired restricted number up to 6 digits Press the soft key under SAVE Press the DOWN ARROW and repeat steps f h to store any additional restrictions at this station 2 8 3 Allowed numbers After setting toll restrictions it is sometimes necessary to enter some exceptions which may be dialed For example if 1 had been entered to completely restrict long distance calls toll free calls could be allowed by entering 1800 as an allowed number The character may be used as a wildcard which matches any digit Allowed numbers may contain up to 10 digits m G fa n To set allowed numbers at a station a Press MENU The display will read Phone Setting b Press the soft key under ENTER C Press the DOWN ARROW repeatedly until Toll Restriction appears in the display d Press the soft key under ENTER The display will read Enter Code e Enter the 4 digit toll restriction access code A confirmation beep will sound and the display will read Set Restricted L Press the soft key under NEXT The display will read Set Allowed g Press the soft key under ENTER The display will show the currently stored Allowed 1 or 1 if there is no Allowed 1 yet stored h Press the soft key under CHANGE i Dial desired allowed number up to 10 digits j Press the soft key under SAVE k Press the soft key under DOWN ARROW and repeat steps g j if you wis
59. work the telephone company may request you remove the equipment from the network until the problem is resolved Do not attempt to repair or modify this equipment Please contact Cortelco for information on obtaining service for this product This equipment cannot be used on public coin service provided by the telephone company Connection to Party Line Service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information This equipment is hearing aid compatible This equipment is capable of providing users access to interstate providers of operator services through the use of access codes Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990 Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee t
60. y one telephone in the system No other phones in the system have access to this telephone line 1 3 3 3 Unconnected Lines It is also permissible to leave one or more lines unconnected 1 3 3 4 Line 1 Line 1 MUST be connected to the same incoming line on all phones for the system to function correctly 1 3 4 Phone Installation 1 3 4 1 Desk Mount a Connect the power adapter to the jack on the bottom of the phone Plug the adapter into a wall outlet which is not controlled by a wall switch Use only a9V DC 500mA Class 2 adapter b Connect the line cords If you have RJ14 line jacks you need only connect 4 wire line cords between the wall jacks and the jacks in the base of the 2740 If you have RJ11 line jacks you will need 2 line couplers as discussed in Section 1 3 2 Note that the jacks on the 2740 are numbered L1 L2 and L3 L4 Connect your incoming lines accordingly C Select the desired viewing angle and install the desk stand The desk stand can be installed in two positions to give a choice of viewing angle d Plug the coiled cord into the handset jack and plug the other end of the cord into the base e Place the handset on the base 1 3 4 2 Wall Mount a Remove the desk stand The unit will then mount directly on a standard wall telephone jack b Connect the power adapter and the line cords See Steps a and b above Use the included short line cord to connect to the mounting jack Use one of the included long

2740 INSTRUCTION MANUAL Caller ID Type II Four Line Telephone

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