RQ562N4AC1 Frost-Free Fridge Freezer
Contents
1. Climate class Ambient temperature SN 10 C to 32 C N 16 C to 32 C ST 16 C to 38 C T 16 C to 43 C Stand your appliance in a dry place to avoid high moisture eKeep the appliance out of direct sunlight rain or frost Stand the appliance away from heat sources such as stoves fires or heaters Sm Auen W Leveling of appliance eFor sufficient leveling and air circulating in the lower rear section of the appliance the bottom feet may need to be adjusted e To allow the doors to self close tilt the top backwards by about 10mm lt 10mm You can adjust them manually by hand or by using a suitable spanner Hisense Refrigerator 1 My Fresh Choice Two star Middle rack Lower freezer drawer Rotary separator Decorative light Fridge LED light Glass shelves Lower rack Egg tray located in the plastic bag FreezerLED light Crisper cover Twistable ice tray Fruit and vegetables crisper Upper freezer tray Glass plates Middle freezer drawer O Adjustable bottom feet Note Due to unceasing modification of our products your refrigerator may be slightly different from this instruction manual but its functions and using methods remain the same To get more space in the freezer you can remove drawers except lower freezer drawer and twistable ice tray Hisense2. 19 Disposal of the appliance It is prohibited to dispose of this appliance in domestic household waste For disposal there are several possibilities a The municipality has established collection systems where electronic waste can be disposed of at least free of charge to the user b The manufacturer will take back the old appliance for disposal at least free of charge to the user c As old products contain valuable resources they can be sold to scrap metal dealers Wild disposal of waste in forests and landscapes endangers your health when hazardous substances leak into the ground water and fin their way into the food chain Correct Disposal of this product This marking indicates that this product should not be disposed with other household wastes throughout the EU To prevent possible harm to the environment or human health from uncontrolled waste disposal recycle it responsibly to promote the sustainable reuse of material resources To return your used device please use the return and collection systems or contact the retailer where the product was i purchased They can take this product for environmental safe recycling Hisense Service Help Line 0844 3460087 Hisense Refrigerator Hisense life reimagined Hisense UK Ltd Unit D Global Avenue Millshaw Leeds LS11 8PR Tel 44 0 113 395 6930 Fax 44 0 113 270 8599
3. If the refrigerant circuit should be damaged Avoid opening flames and sources of ignition Thoroughly ventilate the room in which the appliance is situated Itis dangerous to alter the specifications or modify this productin any way Any damage to the cord may cause a shortcircuit fire and or electric shock N Electrical safety 1 The power cord must not be lengthened 2 Make sure that the power plug is not crushed or damaged A crushed or damaged power plug may overheat and cause a fire 3 Make sure that you can access the main plug of the appliance 4 Do not pull the main cable 5 If the power plug socket is loose do not insert the power plug There is a risk of electric shock or fire 6 You must not operate the appliance without the interior lighting lamp cover Hisense Refrigerator 5 7 The fridge is only applied with power supply of single phase alternating current of 220 240V 50Hz If fluctuation of voltage in the district of user is so large that the voltage exceeds the above scope for safety sake be sure to apply A C Automatic voltage regulator of more than 350W to the fridge The fridge must employ a special power socket instead of common one with other electric appliances Its plug must match the socket with ground wire Daily use Do not store flammable gass or liguids in the appliance There is a risk of an explosion Do not operate any electrical appliances inthe app
4. environments catering and similar non E retail applications WARNING Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance WARNING If the supply cord is damaged itmustbe replaced by the manufacturer its service agent or similarly gualified persons in order to avoid a hazard WARNING Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction WARNING Do not use mechanical devices or other means to accelerate the defrosting process other than those recommended by the manufacturer WARNING Do not damage the refrigerant circuit WARNING Do not use electrical appliances inside the food storage compartments of the appliance unless they are of the type recommended by the manufacturer WARNING The refrigerant and insulation Hisense Refrigerator blowing gas are flammable When disposing of the appliance do so only at an authorized waste disposal centre Do not expose to flame Refrigerant The refrigerant isobutene R600a is contained within the refrigerant circuit of the appliance a natural gas with a high level of environmental compatibility which is nevertheless flammable During transportation and installation of the appliance ensure that none of the components of the refrigerant circuit becomes damaged The refrigerant R600a is flammable A Caution risk of fire
5. Do not consume ice popsicles or ice cubes straight from the freezer as this can cause freezer burn to the mouth and lips To avoid items falling and causing injury or damage to the appliance do not overload the doorracks or put too much food in the crisper drawers caution Care and cleaning Before maintenance switch off the appliance and disconnect the mains plug from the mains socket Do not clean the appliance with metal objects steam cleaner ethereal oils organic solvents or abrasive cleansers Do not use sharp objects to remove frost from the appliance Use a plastic scraper Installation Important For electrical connection carefully follow the instructions given in this manual Unpack the appliance and check if there are damages on it Do not connect the appliance if it is damaged Report possible damages immediately to the place you bought it In this case retain packing It is advisable to wait at least four hours before connecting the appliance to allow the oil to flow back in the Hisense Refrigerator T compressor Adequate air circulation should be around the appliance lacking this leads to overheating To achieve sufficient ventilation follow the instructions relevant to installation Wherever possible the back of the product should not be too close to a wall to avoid touching or catching warm parts compressor condenser to prevent the risk of a fire follow the instructi
6. Refrigerator 10 Display controls Use your appliance according to the following control regulations your appliance has the corresponding functions and modes as the control panels showed in the pictures below When the appliance is powered on for the first time the backlighting of the icons on display panel starts working If no buttons have been pressed and the doors are closed the backlighting will turn off Controlling the temperature We recommend that when you start your refrigerator for the first time the temperature for the refrigerator is set to 5 C my fresh choice to 12 C and the freezer to 18 C If you want to change the temperature follow the instructions below Caution When you set a temperature you set an average temperature for the whole refrigerator cabinet Temperatures inside each compartment may vary from the temperature values displayed on the panel depending on how much food you store and where you place them Ambient temperature may also affect the actual temperature inside the appliance 1 Fridge Press Fridge button repeatedly to set your desired fridge temperature between 8 C and 2 C the temperature will decrease 1 C degrees with each press and the fridge temperature indicator will display corresponding value according to the following sequence Z 8 C 7 C 6 C 5 C 2 C 3 C 4 C e Super cool 3 amp Super Freeze 5 Artificial intelligen
7. correctly The ambient temperature is too low Try setting the chamber temperature to a colder level to solve this problem It is normal that the freezer is not operating during the automatic defrost cycle or for a short time after the appliance is switched on to protect the compressor Odours from the The interior may need to be cleaned compartments Some food containers or wrapping cause odours The sounds below are quite normal eCompressor running noises eAir movement noise from the small fan motor in the freezer compartment or other compartments eGurgling sound similar to water boiling Noise from the Popping noise during automatic defrosting appliance eClicking noise before the compressor starts Other unusual noises are due to the reasons below and may need you to check and take action The cabinet is not level The back of appliance touches the wall Bottles or containers fallen or rolling It is normal to frequently hear the sound of the motor it will need to run more when in following circumstances e Temperature setting is set colder than necessary e Large quantity of warm food has recently been stored within the appliance eThe temperature outside the appliance is too high eDoors are kept open too long or too often eAfter your installing the appliance or it has been switched off for a long time The motor runs continuously Hisense Refrigerator 18 A layer of
8. frost occurs in the compartment Check that the air outlets are not blocked by food and ensure food is placed within the appliance to allow sufficient ventilation Ensure that door is fully closed To remove the frost please refer to cleaning and care chapter Temperature inside is too warm You may have left the doors open too long or too frequently or the doors are kept open by some obstacle or the appliance is located with insufficient clearance at the sides back and top Temperature inside is too cold Increase the temperature by following the Display controls chapter Doors cant be closed easily Check whether the top of the refrigerator is tilted back by 10 15mm to allow the doors to self close or if something inside is preventing the doors from closing Water drips on the floor The water pan located at the rear bottom of the cabinet may not be properly leveled or the draining spout located underneath the top of the compressor depot may not be properly positioned to direct water into this pan or the water spout is blocked You may need to pull the refrigerator away from the wall to check the pan and spout The light is not working eThe LED light may be damaged Refer to replace LED lights in cleaning and care chapter eThe control system has disabled the lights due to the door being kept open too long close and reopens the door to reactivate the lights Hisense Refrigerator
9. is suitable for the storage of eggs canned liquid bottled drinks and packed food etc Do not place too many heavy things in the racks Adjustable eT he middle door racks can be placed placement at different heights according to your appliance Please take food out of the racks before lifting vertically to reposition Crispers eThe crisper mounted on telescopic extension slides is for storing vegetables and fruits Crisper cover e It is for avoiding the vegetable losing removable for cleaning moisture You can adjust the humidity Note There are egg trays in the rack inside the crispers by using the sliding Shelf block e There are three glass shelves in Crisper and humidity control refrigerator chamber They can be EN adjusted to various heights as needed b haw Fruit and vegetable crisper e When you remove the shelves gently eThe humidity control adjusts the airflow in pull them forward until the shelf the crisper higher airflow results in lower comes clear of the shelf guides humidity Slide the humidity control to the e When you return the shelves make right in order to increase humidity sure there is no obstacle behind and eHigh humidity settings are recommended a the shelf back into the for vegetables while low humidity is suitable for preservation of fruit Hisense Refrigerator 13 Using your freeze
10. used for the first time or has not been used for a long time please clean it before using Hisense Refrigerator 14 Helpful hints and tips Energy saving tips We recommend that you follow the tips below to save energy eTry to avoid keeping the door open for long periods in order to conserve energy eEnsure the appliance is away from any sources of heat Direct sunlight electric oven or cooker etc eDon t set the temperature colder than necessary eDon t store warm food or evaporating liguid in the appliance Place the appliance in a well ventilated humidity free room Please refer to Installing your new appliance chapter f the diagram shows the correct combination for the drawers crisper and shelves do not adjust the combination as this is designed to be the most energy efficient configuration Hints for fresh food refrigeration eDo not place hot food directly into the refrigerator or freezer the internal temperature will increase resulting in the compressor having to work harder and will consume more energy Do cover or wrap the food particularly if it has a strong flavor Place food properly so that air can circulate freely around it Hints for refrigeration Meat All Types Wrap in polythene food wrap and place on the glass shelf above the vegetable drawer Always follow food storage times and use by dates suggested by manufacturers Cooked food cold dishes etc They should be
11. Hisense life reimagined USER S OPERATION MANUAL Before operating this unit please read this manual thoroughly and retain for future reference English MODEL RQ562N4AC1 2 Important safety instructions 2 Installing your new appliance 7 Description of the appliance 9 Display controls cee 10 Using your appliance 12 Helpful hints and tips 14 Cleaning and care 15 deff sting u 16 Troubleshooting sensisse rirnan 17 Disposal of the appliance 19 This appliance is in accordance with the following EU guidelines 2006 95 EC and 2004 108 EC and 2009 125 EC and EC 643 2009 and 2002 96 EC JN Safety and warning information For your safety and correct usage before installing and first using the appliance read this user manual carefully including its hints and warnings To avoid unnecessary mistakes and accidents it is Important to make sure that all people using the appliance are thoroughly familiar with its operation and safety features Save these instructions and be sure that they remain with the appliance if it is moved or sold so that anyone using it throughout its life will be properly informed on its usage and safety notices For the safety of life and property keep the precautions of these user s instructions as the manufacturer is not responsible for damages caused by om
12. ce Energy Saving Holiday ID fy e Lock 2 My Fresh Choice Press My Fresh Choice button to set the two star compartment temperature between 5 C and 18 C to suit your desired temperature and the two star compartment temperature indicator will display corresponding value according to the following sequence 12 C 13 C 14 C 15 C 16 C 17 C 18 C C 11 C 10 C 9 C 8 C 7 C 6 C 5 C J 3 Freezer Press Freezer button to set the freezer temperature between 15 C and 25 C to suit your desired temperature and the freezer temperature indicator will display corresponding value according to the following sequence v 19 C 20 C 21 C 22 C 17 C 16 C 15 C 25 C 24 C 4 Super Cool Super Cool can refrigerate MA the food guicker and keep Super Cool food fresh for a longer period Hisense Refrigerator 11 Press Super Cool button to activate this function The super cool icon will be illuminated and the fridge temperature indicator will diaplay 2 C Super cool automatically switches off after 6 hours and the refrigerator temperature setting displays 2 C e When super cool function is on you can switch it off by pressing Super Cool or Fridge button and the refrigerator temperature setting will revert back to the previous setting 5 Super Freeze Super Freeze can rapidly 5 lower frozen te
13. covered and may be placed on any shelf Fruit and vegetables They should be stored in the special drawer provided e Butter and cheese Should be wrapped in airtight foil or plastic film wrap e Milk bottles Should have a lid and be stored in the door racks Hints for freezing eWhen first starting up or after a period out of use let the appliance run at least 2 hours on the higher settings before putting food in the compartment ePrepare food in small portions to enable it to be rapidly and completely frozen and to make it possible to subsequently thaw only the quantity required eWrap up the food in aluminum foil or polyethylene food wraps which are airtight eDo not allow fresh unfrozen food to touch the food which is already frozen to avoid temperature rise of the latter elced products if consumed immediately after removal from the freezer compartment will probably cause frost burns to the skin It is recommended to label and date each frozen package in order to keep track of the storage time Hints for the storage of frozen food Ensure that frozen food has been stored correctly by the food retailer Once defrosted food will deteriorate rapidly and should not be re frozen Do not exceed the storage period indicated by the food manufacturer Switching off your appliance If the appliance needs to be switched off for an extended period the following steps should be taken prevent mould on th
14. damaged contact the customer helpline for assistance To replace the LED light the below steps can be followed 1 Unplug your appliance 2 Remove light cover by pushing up and out 3 Hold the LED cover with one hand and pull it with the other hand while pressing the connector latch 4 Replace LED light and snap it correctly in place Water contained in the food or getting into air inside the fridge by opening doors may form a layer of frost inside It will weaken the refrigetation when the frost is thick This appliance is frost free refrigerator Automatic defrost itself regularly without manual defrost Water from defrosting will be drained into an drip tray through a drain pipe Then the water within the drip tray will be evaporated Hisense Refrigerator 17 roubleshooting If you experience a problem with your appliance or are concerned that the appliance is not functioning correctly you can carry out some easy checks according to this section before calling for service Warning Don t try to repair the appliance yourself If the problem persists after you have made the checks mentioned below contact a gualified electrician authorized service engineer or the shop where you purchased the product Problem Possible cause amp Solution Check whether the power cord is plugged into the power outlet properly Check the fuse or circuit of your power supply replace if Appliance is not working Necessary
15. e appliance Hisense Refrigerator 15 1 Remove all food 2 Remove the power plug from the mains socket 3 Clean and dry the interior thoroughly 4 Ensure that all the doors are wedged open slightly to allow air to circulate Cleaning and care For hygienic reasons the appliance including exterior and interior accessories should be cleaned regularly at least every two months Caution The appliance must not be connected to the mains during cleaning Danger of electrical shock Before cleaning switch the appliance off and remove the plug from the mains socket Exterior cleaning To maintain good appearance of your appliance you should clean it regularly Wipe the digital panel and display panel with a clean soft cloth Spray water onto the cleaning cloth instead of spraying directly on the surface of the appliance This helps ensure an even distribution of moisture to the surface Clean the doors handles and cabinet surfaces with a mild detergent and then wiped dry with a soft cloth Caution Don t use sharp objects as they are likely to scratch the surface Don t use Thinner Car detergent Clorox ethereal oil abrasive cleansers or organic solvent such as Benzene for cleaning They may damage the surface of the appliance and may cause fire Interior cleaning You should clean the appliance interior regularly It will be easier to clean when food stocks are low Wipe the inside of the f
16. ing this time When the holiday function is on you can switch it off by pressing any button of Holiday Fridge and Super Cool button The fridge temperature setting will revert back to the previous setting 9 Mode Unlock eYou can select different modes by pressing the Mode Unlock button When certain mode is selected wait for the corresponding icon flashing for 10 seconds Buzzer will sound two times afterwards and the icon will be illuminated which means the setting is completed Each time you press Mode Unlock button the mode icon will be switched in the following order Corresponding icon is illuminated Artificial intelligence Energy saving Holiday Super cool Super freezer 10 LOCK N By pressing Mode E Unlock button 5s to switch muut the locked state Unlocked or locked Hisense Refrigerator 10 Door alarm leaving any door open for over 2 automatically stop alarming 8 minutes will activate a alarm and minutes later i buzzer and the control panel will To save energy please avoid keeping the door open for a long time when using the appliance The door alarm can be cleared by closing the door Using your appliance You appliance has the accessories as the Description of the appliance showed in general with this part instruction you can have the right way to use them display IA In case of door alarm buzzer will beep 1 time per minute and will Door rack elt
17. ission Safety for children and others who are vulnerable people e This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision e Keep all packaging away Hisense Refrigerator 3 from children as there is risk of suffocation If you are discarding the appliance pull the plug out of the socket cut the connection cable as close to the appliance as you can and remove the door to prevent children playing from suffering an electric shock or from closing themselves inside it If this appliance featuring a magnetic door seals is to replace an older appliance having a spring lock latch on the door or lid be sure to make the spring lock unusable before you discard the old appliance This will prevent it from becoming a death trap for a child General safety a e WARNING This appliance is intended to be used in household and similar applications such as staff kitchen areas in shops offices and other working environments farm houses and by clients in hotels motels and other residential type environments bed and breakfast type
18. liance e g electric ice cream makers mixers etc When unplugging always pull the plug from the mains socket do not pull on the cable Do not place hot items near the plastic components of this appliance Do not place food products directly against the air outlet on the rear wall Store pre packed frozen food in accordance with the frozen food manufacture s instructions The appliances manufactures storage recommendations should be strictly adhered to Refer torelrelevant instructions for storage Do not place carbonated or fizzy drinks in the freeze compartment as it creates pressure on the container which may cause it to explode resulting in damage to the appliance Frozen food can cause frost burns if consumed straight from the freezer compartment Do not place the appliance in direct sunlight Keep buring candles lamps and other items with naked flames away from the appliance so that do not set the appliance on fire The appliance is intended for keeping food stuff and or beverages in normal household as explained in this instruction booklet Hisense Refrigerator The appliance is heavy Care should be taken when moving it Do not remove nor touch items from the freezer comartment if your hands are damp wet as this could cause skin abrasions or frost freezer burns Never use the base drawers doors etc to stand on or as supports Frozen food must not be refrozen once it has been thawed out
19. mperature and freeze you food substantially faster than usual This feature also helps to keep vitamins and nutrition of fresh food for longer period ePress Super Freeze button to activate the super freeze function The super freeze light will be illuminated and the freezer temperature setting will display 25 C eSuper freeze automatically switches off after 26 hours e hen super freeze function is on you can switch off super freeze function by pressing Super Freeze or Freezer button and the freezer temperature setting will revert back to the previous setting Note When selecting the Super Freeze function ensure there are no bottled or canned drinks especially carbonated drinks in the freezer compartment Bottles and cans may explode Super Freeze 6 Artificial intelligence When the function is activated the temperature of the refrigerator is automatically switched to 5 C the temperature of freezer is automatically switched to 18 C 7 Energy Saving When the function activated the temperature of refrigerator is automatically switched to 6C andthe temperature of freezer is automatically switched to 17 C 8 Holiday m W When the holiday function is Se activated the temperature of SOLEM the refrigerator is automatically switched to 15 C to minimise the energy consumption The temperature of the freezer is automatically switched to 18 C Important Do not store any food in the fridge dur
20. ons relevant to installation The appliance must not be locate close to radiators or cookers e Make sure that the mains plug is accessible after the installation of the appliance Service e Any electrical work required to do the servicing of the appliance should be carried out by qualified electrician or competent person e This product must be serviced by an authorized Service Center and only genuine spare parts must be used 1 If the appliance is Frost Free 2 If the appliance contains freezer compartment Installing your new appliance Before using the appliance for the first time you should be informed of the following tips Ventilation of appliance In order to improve efficiency of the cooling system and save energy it is necessary to maintain good ventilation around the appliance for the dissipation of heat For this reason sufficient clear space should be available around the refrigerator Suggest lt is advisable for there to be at least 100mm of space from the back to the wall at least 300mm from its top at least 200mm from its side to the wall and a clear space in front to allow the doors to open 135 As shown in following diagrams Hisense Refrigerator 1384mm Note This appliance performs well within the climate class showed in the table below It may not work properly if being left at a temperature above or below the indicated range for a long period
21. r drawer eThe freezer drawers are suitable for storage of foods required to be frozen such as meat ice cream and others Caution Ensure that bottles are not stored in the freezer as freezing may cause the bottle to break Using the refrigerator chamber The refrigerator chamber is suitable for storage of vegetable and fruits Separate packing of different foods is recommended to avoid losing moisture or flavour permeating into other foods Caution Never close doors while the shelves crisper and or telescopic slides are extended It may damage the unit eFollow these simple instructions to remove the crisper chamber or freezer drawer for cleaning Empty the crisper chamber pull it out to fully open position Lift the crisper from the lateral slides Push the slides fully in to avoid damage when closing the door Twistable ice tray eTwistable ice tray is placed in the freezer to make and store ice cubes you should use it as follows 1 Pull out the twistable ice tray from the freezer compartment 2 Fill with drinking water below the maximum level mark 3 Place the filled ice tray back to the freezer compartment 4 Await for around 3 hours twist the knobs clockwise and the ice will drop into the ice box below Ev N gt N ssa N Ca TT I dn 5 Ice cubes can be stored in the ice box if you need them you can pull out the ice box and take them out Note If the ice tray is
22. ridge freezer with a weak solution of bicarbonate of soda and then rinse with warm water using a wrung out sponge or cloth Wipe completely dry before replacing the shelves and baskets Thoroughly dry all removable parts Although this appliance automatically defrosts a layer of frost may occur on the freezer compartment s interior walls if the freezer door is opened frequently or kept open too long If the frost is too thick choose a time when the supply of food stocks are low and proceed as follows 1 Remove existing food and accessories baskets unplug the appliance from the mains power and leave the doors open Ventilate the room thoroughly to accelerate the thawing process 2 When defrosting is completed clean your freezer as described above Caution Don t use sharp objects to remove frost from the freezer compartment Only after the interior is completely dry should the appliance be switched back on and plugged back into the mains socket surfaces and Hisense Refrigerator 16 Door seals cleaning Take care to keep door seals clean Sticky food and drinks can cause seals to stick to the cabinet and tear when you open the door Wash seal with a mild detergent and warm water Rinse and dry it thoroughly after cleaning Caution Only after the door seals are completely dry should the appliance be powered on Replacing the LED light Warning The LED light must not be replaced by the user If the LED light is
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