User Manual - Belkin Business
Contents
1. 2015 Belkin International Inc All rights reserved All trade names are registered trademarks of respective manufacturers listed Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Mac OS is a trademark of Apple Inc registered in the U S and other countries2. Window Resizing In order to resize a window the user should first switch to System Mode by pressing or mouse side buttons In System Mode the user should drag the mouse while holding the right mouse button when the system cursor is located on the bottom right corner of the desired window Release right mouse button to freeze window size Note Window size is limited by the size set for the window under the channel menu Window Internal Scroll When window size is smaller than input image size it might be required to move the image inside the window This is done by pointing at the window pressing both mouse buttons at the same time and moving the mouse Release the mouse buttons to freeze the position of the window Help button The button located at the task bar see figure below show mouse functionality bitmap with mouse functions 1 2 3 B Scale E Tie_ belkin Move Resize Toggle se Mode L Move Window R Resize Window L R Pan 33 Maximizing a window to full screen mode To maximize a window to its full size enter System Mode by pressing or mouse side buttons bringing the system cursor to the window that should be maximized and then double clicking on that window The selected window will maximize to its native input resolution No other windows or bars will be displayed To leave maximize mode change back to System Mode by pressing the mouse side but
3. User Manual F1DN204M 3 Advanced Secure 4 Port Multi Display Windowing KVM PP PSS 3 0 Document Number HDC10388 Rev D Notes about display resolution settings The Belkin Advanced Secure Windowing KVM channel resolution selected from the channel menu determines the size of the channel window It will not affect the actual resolution projected by the connected computer The Belkin Advanced Secure Windowing KVM is capable of scaling the image in two possible factors 2x and 4x allowing the user to fit more information on the same display size Selection of resolution higher or lower than resolution range of connected display may result in image loss In this case you can change the display to a different type or restore factory defaults To restore factory default settings use a paper clip or another sharp object and momentarily press the recessed RFD switch located at the rear side above the DC power jack See table in Specifications on page 14 for supported output resolutions per model After Installation Checklist Once required settings are set check the final device product configuration with all connected computers operating i Check that each window is connected to the proper PC and has the required border color Check that each window is coupled to the proper keyboard and mouse no cables are crossed between channels Check that each window is coupled to the proper CAC input if applicable Check tha
4. Wheel Rotate Cyclic togging between windows Key Switch to User Mode Left Key Move window while pressing brings window to front Key Switch to User Mode Right Key Change window size moves bottom right corner 27 OPERATION Table of Contents SECTIONS 1 2 List of Available Actions KVM Combiner in User mode can be controlled via touch screen mouse clicks and keyboard shortcuts Action Define Custom Presets in System mode Toggle between System Mode and User Mode Move between sources 1 to 4 change active pane Note sources can also be switched by using the Combiner front panel push buttons Move to Tile Touch screen N A Hold uppermost right corner of display for 4 seconds Tap pane to select and interact with a specific pane In Scale mode Tap any of the small panes on the right to make them primary In Scale mode click 4 times on primary pane to move to Tile mode Keyboard CTRL CTRL F1 F4 Note CTRL CTRL F4 sets the custom preset for Tile mode CTRL CTRL Q will always show the default Tile mode with 4 equally sized panes in display Move to System mode CTRL CTRL O Move to User mode CTRL CTRL U CTRL CTRL Channel 1 4 CTRL CTRL Q Mouse N A Press Side Mouse Button In System mode select 1 4 buttons in bottom grey menu In User mode press on any of the panes In Tile mode use Scroll Wheel Mouse button In S
5. with an integrated USB hub or other USB integrated devices These are not supported by the KVM due to security policy If the computer is coming out of standby mode allow up to one minute to regain mouse function Try a different keyboard Keyboard Caps Lock and Num Lock LEDs are not working e This is a normal behavior Belkin Secure Windowing KVM blocks all communications from computers to the keyboard to prevent certain potential data leakages Certain keyboard functions are not working e Some non standard keyboard functions are disabled by the KVM to prevent security risks Contact Belkin support for latest compatibility list 39 Mouse Mouse and keyboard are not working two channels Check that computer USB and video cables are not crossed i e computer 1 video connected to KVM port 1 while USB cable is connected to KVM port 2 Mouse does not work all channels Check that the mouse you are using is connected properly to the KVM Check that the USB cable between the KVM and the computer is completely connected Try connecting to a different USB port on the computer Make sure the mouse works when directly plugged into the computer the HID USB driver is installed on the computer Rebooting may be necessary when trying this Make sure you are not using a wireless mouse or a mouse with an integrated USB hub or other USB integrated devices These are not supported by the KVM due to security poli
6. interaction User Mode Wheel Push Application Specific Wheel Rotate Application Specific Key Switch to System Mode Left Key Application Specific Key Switch to System Mode Right Key Application Specific The use of 5 button mouse enables the user to fully use all standard wheel mouse buttons for application specific tasks and still operate The Belkin Advanced Secure Windowing KVM specific functions using the two extra side buttons The user may easily toggle between Normal and System Mode by pressing one of the side buttons System Mode Wheel Push Nothing Wheel Rotate Cyclic togging between windows Key Switch to User Mode Left Key Move window while pressing brings window to front Key Switch to User Mode Right Key Change window size moves bottom right corner 27 OPERATION Table of Contents SECTIONS 1 2 List of Available Actions KVM Combiner in User mode can be controlled via touch screen mouse clicks and keyboard shortcuts Action Define Custom Presets in System mode Toggle between System Mode and User Mode Move between sources 1 to 4 change active pane Note sources can also be switched by using the Combiner front panel push buttons Move to Tile Touch screen N A Hold uppermost right corner of display for 4 seconds Tap pane to select and interact with a specific pane In Scale mode Tap any of the small
7. panes on the right to make them primary In Scale mode click 4 times on primary pane to move to Tile mode Keyboard CTRL CTRL F1 F4 Note CTRL CTRL F4 sets the custom preset for Tile mode CTRL CTRL Q will always show the default Tile mode with 4 equally sized panes in display Move to System mode CTRL CTRL O Move to User mode CTRL CTRL U CTRL CTRL Channel 1 4 CTRL CTRL Q Mouse N A Press Side Mouse Button In System mode select 1 4 buttons in bottom grey menu In User mode press on any of the panes In Tile mode use Scroll Wheel Mouse button In System mode Select Tile button in bottom grey menu Belkin Advanced Secure Windowing KVM User Manual OPERATION 4 Action Touch screen Keyboard Move to Scale In Tile mode hold lower right corner of display CTRL CTRL S for 4 seconds to move to Scale mode Touch the midpoint of the vertical or horizontal CTRL CTRL Reduce Scaling Scale panes pane borders and hold while scaling The S window and the content will resize CTRL CTRL Increase Scaling In Tile mode touch the upper left corner of a Move drag panes specific pane to move it N A In Tile mode touch the lower right corner of a Resize pane specific pane to resize window without fitting the content To fit content use CTRL CTRL W CTRL CTRL W Fit the desktop to the resized pane In Tile mode tap 4 times on pane to move to Full CTRL CTRL
8. the console mouse e The mouse cursor symbol is generated controlled by the computer operating system application Mouse movement is limited to the active window area All mouse buttons and wheel will function based on the computer assigned specific role not affected by the KVM the mouse side buttons are used to exit User Mode and switch to System Mode Keyboard is mapped to the active window computer Audio output will only be heard from the active computer e The active window will always be on top of all other windows e The task bar is not shown on user display buttons are not accessible Pressing on the side of the mouse mouse buttons will toggle the Belkin Secure KVM to system mode e When using a PS 2 which does not have the side buttons pressing both right and left buttons at the same time will also toggle the KVM to system mode System Mode The mouse side buttons trigger cyclic toggling between modes System mode can be easily identified by the appearance of the title bar task bar at the bottom of the display The Belkin Advanced Secure Windowing KVM System Mode enables the user to manage his her combined desktop and customize it for the job being done This mode also enables the user to move between windows and to minimize maximize windows as needed 31 In System Mode there is also an active channel indicated by a white top left corner but the mouse is controlled by the Belkin Advanced Sec
9. the problem type jammed buttons firmware integrity Try to power cycle product If problem persists please contact your system administrator or technical support Now that product computers and peripherals are connected and powered up it is ready for use Default Channel After product boots up the default active channel will be channel 1 This will be indicated by white color illumination of push button 1 Product Mapping to Sources Product mapping to sources is indicated by stickers labels specifying which channel is mapped to which computer Front Panel Push Buttons Following power up the default channel is 1 The user can select any other channel by pressing the appropriate front panel push button The mouse cursor will be positioned at the center of the selected The currently selected channel is indicated by white color illumination of the appropriate push button Once a different channel is selected video keyboard mouse audio follow selected channel CAC behavior is described above Notes 1 Keyboard shortcut keys are to be pressed sequentially 2 CTRL key refers to LEFT CTRL key Ctrl 26 Operating Modes Now that you have connected your console and computers to the Belkin Advanced Secure Windowing KVM it is ready for use Default channel after power up is channel 1 as indicated by channel select LED 1 illumination The device is controllled using the 5 button mouse and display
10. 24 LVP EN61000 3 2 and EN61000 3 3 ICES This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Warranty Belkin International Inc Limited 3 Year Product Warranty What this warranty covers Belkin International Inc Belkin warrants to the original purchaser of this Belkin product that the product shall be free of defects in design assembly material or workmanship What the period of coverage is Belkin warrants the Belkin product for three years What will we do to correct problems Product Warranty Belkin will repair or replace at its option any defective product free of charge except for shipping charges for the product Belkin reserves the right to discontinue any of its products without notice and disclaims any limited warranty to repair or replace any such discontinued products In the event that Belkin is unable to repair or replace the product for example because it has been discontinued Belkin will offer either a refund or a credit toward the purchase of another product from Belkin com in an amount equal to the purchase price of the product as evidenced on the original purchase receipt as discounted by its natural use 41 What is not covered by this warranty All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin s request at the sole expen
11. F Full Screen Enlarge pane to full screen mode sergen In Full screen mode tap 4 times to move to Tile ti bet inte E ecient tai mode ging pi Connecting Secondary Display in Duplicate N A CTRL CTRL F11 L Mode Mouse In System mode Select Scale button in bottom grey menu Press and hold Side mouse button Scroll wheel to reduce increase scaling For Fast scaling use mouse Side button amp Scroll wheel while holding pressed Left CTRL button Left Click Mouse button Press and hold Right Click Mouse button to resize pane Maybe only part of the desktop will be displayed see mouse actions for further resize options Double Left Click Mouse button in System mode N A Belkin Advanced Secure Windowing KVM User Manual 29 OPERATION SECTIONS 1 Table of Contents Action Touch screen Controlling Content and Order of Displays in N A Extend Mode Presentation Mode define a channel that will always appear N A in Full Screen once selected Operate applications in a specific active pane in User mode Normal touch screen behavior Keyboard Mouse CTRL CTRL F11 J J Primary display is presented on both displays CTRL CTRL F11 K K Secondary display is presented on both displays CTRL CTRL F11 K J Switch positions between Primary and Secondary displays CTRL CTRL F11 J K Switch positions back between Primary and Secondary displays Note J stands for Primar
12. ION OF QUALITY MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE AND SUCH IMPLIED WARRANTIES IF ANY ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY Some states do not allow limitations on how long an implied warranty lasts so the above limitations may not apply to you IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL SPECIAL DIRECT INDIRECT CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS BUT NOT LIMITED TO LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES This warranty gives you specific legal rights and you may also have other rights which may vary from state to state Some states do not allow the exclusion or limitation of incidental consequential or other damages so the above limitations may not apply to you 43 Reporting Belkin Product Security Vulnerability If you are aware of potential security vulnerability with any Belkin Government product we encourage you to contact us immediately at the following email address gov_security belkin com or our technical support line at TOLL FREE 1 800 282 2355 After your communication is received Belkin Government personnel will contact you to follow up To ensure confidentiality Belkin encourages you to use our PGP encryption key The gov_security belkin com email address is not intended to reach technical support on Belkin Government products or services 44 belkinbusiness com
13. ange of connected display may result in image loss In this case you can change the display to a different type or restore factory defaults To restore factory default settings use a paper clip or another sharp object and momentarily press the recessed RFD switch located at the rear side above the DC power jack See table in Specifications on page 14 for supported output resolutions per model After Installation Checklist Once required settings are set check the final device product configuration with all connected computers operating i Check that each window is connected to the proper PC and has the required border color Check that each window is coupled to the proper keyboard and mouse no cables are crossed between channels Check that each window is coupled to the proper CAC input if applicable Check that each window is coupled to the proper audio output if applicable Check that all video cable thumb screws are secured 24 INSTALLATION Dual display installation Installation of dual display Multi Viewer is similar to a single display with the following changes 1 Displays must be either 1920 x 1080 or 1920 x 1200 native resolution Do not use higher resolution as the image will be shown as a smaller window or will be rescaled resulting a degradation in the displayed video quality Primary Display Setup Channel 1 Channel 2 Channel Channel 4 1 2 3 2 CE Scale It is
14. cts with an application at a specific window that channel is active and the mouse and keyboard are affecting only that channel The top left corner of the active channel window is white as an indication In User Mode there is always one channel which is considered to be active Mouse keyboard and audio are mapped to the active channel The user may move to a different channel by 1 Switching first to System Mode While in System Mode the cursor will change to the selected System Mode cursor and will enable free movement throughout the display area Once in System Mode the user may point at another window and use the to make it active Using front panel push buttons to select a different channel When the Belkin Advanced Secure Windowing KVM is in User Mode e The mouse cursor of the active computer channel is controlled by the console mouse e The mouse cursor symbol is generated controlled by the computer operating system application Mouse movement is limited to the active window area All mouse buttons and wheel will function based on the computer assigned specific role not affected by the KVM the mouse side buttons are used to exit User Mode and switch to System Mode Keyboard is mapped to the active window computer Audio output will only be heard from the active computer e The active window will always be on top of all other windows e The task bar is not shown on user display buttons are not accessible P
15. cy If the computer is coming out of standby mode allow up to one minute to regain mouse function Try a different mouse 40 INFORMATION FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We Belkin International Inc of 12045 E Waterfront Drive Playa Vista CA 90094 declare under our sole responsibility that the products comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CE Declaration of Conformity We Belkin International Inc declare under our sole responsibility that the products are in conformity with Emissions Standard EN55022 and with Immunity Standard EN55024 LVP EN61000 3 2 and EN61000 3 3 ICES This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Warranty Belkin International Inc Limited 3 Year Product Warranty What this warranty covers Belkin International Inc Belkin warrants to the original purchaser of this Belkin product that the product shall be free of defects in design assembly material or workmanship What the period of coverage is Belkin warrants the Belkin product for three years What will we do to correct problems Product Wa
16. d not pass self test procedure Try to power cycle product If problem persists please contact your system administrator or our technical support No power No video output none of the front panel LEDs are illuminating e Check that the power supply is properly connected to the mains socket Check that the DC plug is fully inserted into the KVM DC jack Check that the connected power supply is the proper one 12V 5A Do not use power supply from another vendor Check that the device is powered on by using an optical mouse with visible red light If power is not available change the power supply How do I restore the factory settings of the Belkin Advanced Secure Windowing KVM e It is possible to restore the device to its original factory settings through the use of the Restore Factory Defaults switch see image 17 on page 12 Pressing this switch for 2 3 seconds will return the KVM to the original production settings including lowest output resolution Channel select LEDs are blinking Belkin Advanced Secure Windowing KVM does not work e Device anti tampering system was triggered Change unit and call Belkin technical support Preset buttons are erased empty e Normal behavior if KVM entered into system setting mode Video No video image in user display all channels e Check that the display is properly powered e Check that DVI cable is properly secured at both sides e Check at the display on screen me
17. default channel is 1 The user can select any other channel by pressing the appropriate front panel push button The mouse cursor will be positioned at the center of the selected The currently selected channel is indicated by white color illumination of the appropriate push button Once a different channel is selected video keyboard mouse audio follow selected channel CAC behavior is described above Notes 1 Keyboard shortcut keys are to be pressed sequentially 2 CTRL key refers to LEFT CTRL key Ctrl 26 Operating Modes Now that you have connected your console and computers to the Belkin Advanced Secure Windowing KVM it is ready for use Default channel after power up is channel 1 as indicated by channel select LED 1 illumination The device is controllled using the 5 button mouse and display interaction User Mode Wheel Push Application Specific Wheel Rotate Application Specific Key Switch to System Mode Left Key Application Specific Key Switch to System Mode Right Key Application Specific The use of 5 button mouse enables the user to fully use all standard wheel mouse buttons for application specific tasks and still operate The Belkin Advanced Secure Windowing KVM specific functions using the two extra side buttons The user may easily toggle between Normal and System Mode by pressing one of the side buttons System Mode Wheel Push Nothing
18. e primary When it is maximizing the other 40 percent of that window will disappear from the secondary display The second monitor will still display the same windows as before accessing the full screen mode Any other windows on the display to which the window was maximized will be hidden behind the maximized window In dual display mode the tile function will place channels 1 and 3 windows on the primary display and channels 2 and 4 windows at the secondary display 35 OPERATION The Belkin Advanced Secure Windowing KVM includes a scaling function The scaling function allows the user to reduce the size of the source image without losing information enabling him to see more of the sources on limited screen space Scaling is done by an advanced scaling algorithm developed by Belkin Tile Feature The tile feature is accessed from System Mode by clicking on the Tile button located on the task bar By pressing Tile the windows be arranged in tile mode but will automatically be scaled by 1 2x factor For example if the input source resolution is 1920x1080 the image displayed in the source window will be 960x540 The size of the window is as always determined by the output resolution will be a quarter of the available screen area Tile is actually a preset of System Mode and once in tile mode all System Mode functions are available Scale a specific window From System Mode it is possible to scale a specific window simply by
19. er windows will move to the right side and scaled 1 4 times It is still possible in this mode to use all standard System Mode functions to switch active between windows Also once in scale mode moving the mouse wheel will toggle between windows making a different source the central display Using the front panel push buttons will change the active window without repositioning the windows 36 TROUBLESHOOTING General As product powers up all channel select LEDs are turned ON and then OFF After that a specific predefined LED combination is turned ON Product is inoperable e The product did not pass self test procedure Try to power cycle product If problem persists please contact your system administrator or our technical support No power No video output none of the front panel LEDs are illuminating e Check that the power supply is properly connected to the mains socket Check that the DC plug is fully inserted into the KVM DC jack Check that the connected power supply is the proper one 12V 5A Do not use power supply from another vendor Check that the device is powered on by using an optical mouse with visible red light If power is not available change the power supply How do I restore the factory settings of the Belkin Advanced Secure Windowing KVM e It is possible to restore the device to its original factory settings through the use of the Restore Factory Defaults switch see image 17 on pa
20. ge 12 Pressing this switch for 2 3 seconds will return the KVM to the original production settings including lowest output resolution Channel select LEDs are blinking Belkin Advanced Secure Windowing KVM does not work e Device anti tampering system was triggered Change unit and call Belkin technical support Preset buttons are erased empty e Normal behavior if KVM entered into system setting mode Video No video image in user display all channels e Check that the display is properly powered e Check that DVI cable is properly secured at both sides e Check at the display on screen menu that source selected is DVI Check if PC video output mode is DVI Connect the display directly to the PC to confirm that video output is available and that good image is shown Restore to factory defaults using the rear panel recessed switch see item 16 in the figure at page 11 above 37 No video image in user display specific channel only Reboot the computer Check that the video cable connecting the computer and KVM is properly secured at both sides Check that the PC video output is sent to the connected video connector if PC supports multiple displays Check that the PC resolution matches connected display capabilities Connect the display directly to the PC to confirm that the video output is available and that a good image is shown Window showing smaller image with black borders or bad image Belk
21. he window pressing both mouse buttons at the same time and moving the mouse Release the mouse buttons to freeze the position of the window Help button The button located at the task bar see figure below show mouse functionality bitmap with mouse functions 1 2 3 B Scale E Tie_ belkin Move Resize Toggle se Mode L Move Window R Resize Window L R Pan 33 Maximizing a window to full screen mode To maximize a window to its full size enter System Mode by pressing or mouse side buttons bringing the system cursor to the window that should be maximized and then double clicking on that window The selected window will maximize to its native input resolution No other windows or bars will be displayed To leave maximize mode change back to System Mode by pressing the mouse side buttons and rearrange windows as needed Note When the Belkin Advanced Secure Windowing KVM maximizes a window it will change output display resolution to the input resolution The reaction of this change on the display may change according to the display design Some displays may automatically adjust to new resolution and rescale showing full image while others may not and will show black borders around the image Note Maximizing a window to full screen mode in the 204M is slightly different than other models See detailed explanation below Note When using the Belkin Advanced Secure Windowi
22. ideo cables are not crossed i e computer 1 video is connected to KVM port 1 while USB cable is connected to the KVM port 2 Keyboard does not work all channels Check that the keyboard you are using is connected properly to the KVM Check that the USB cable between the KVM and the computer is completely connected Try connecting to a different USB port on the computer Make sure the keyboard works when directly plugged into the computer the HID USB driver is installed on the computer Rebooting may be necessary when trying this Make sure you are not using a wireless keyboard or a keyboard with an integrated USB hub or other USB integrated devices These are not supported by the KVM due to security policy If the computer is coming out of standby mode allow up to one minute to regain mouse function Try a different keyboard Keyboard Caps Lock and Num Lock LEDs are not working e This is a normal behavior Belkin Secure Windowing KVM blocks all communications from computers to the keyboard to prevent certain potential data leakages Certain keyboard functions are not working e Some non standard keyboard functions are disabled by the KVM to prevent security risks Contact Belkin support for latest compatibility list 39 Mouse Mouse and keyboard are not working two channels Check that computer USB and video cables are not crossed i e computer 1 video connected to KVM port 1 while USB cable i
23. imate the cost to repair such equipment The cost if any of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser Damaged equipment must remain available for inspection until the claim is finalized Whenever claims are settled Belkin reserves the right to be subrogated under any existing insurance policies the purchaser may have 42 How state law relates to the warranty THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN THERE ARE NO OTHER WARRANTIES EXPRESSED OR EXCEPT AS REQUIRED BY LAW IMPLIED INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE AND SUCH IMPLIED WARRANTIES IF ANY ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY Some states do not allow limitations on how long an implied warranty lasts so the above limitations may not apply to you IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL SPECIAL DIRECT INDIRECT CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS BUT NOT LIMITED TO LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES This warranty gives you specific legal rights and you may also have other rights which may vary from state to state Some states do not allow the exclusion or limitation of incidental consequential or other damages so the above limitations may not apply to you 43 Reporting Belki
24. in Secure Windowing KVM channel was connected to a source that is set to a lower resolution than the KVM setting for that channel Adjust source PC resolution to match Windowing KVM channel resolution Change channel input resolution in KVM to lower resolution using system mode Window showing background color no image inside e Check that the channel is not deactivated by user Check that video cable is connected properly between The Belkin Advanced Secure Windowing KVM and the attached computer Check that the connected computer is powered on not in display power saving mode Connect the display directly to that computer to verify that proper video output is available Bad video image quality some or all channels Check that all video cables are inserted properly to the KVM computer and display Check that cables are original cables supplied by Belkin With everything connected power cycle the Windowing KVM to reset the video Make sure the Video Diagnostic LED is solid green Check that the display that you are using supports the resolution and refresh rate setting on your computer Lower the video resolution of your PCs Check that the video cable length does not exceed 4 6m 15 feet Connect the display directly into the computer with which you are having trouble to see if the problem still appears 38 Keyboard Keyboard and mouse are not working two channels Check that computer USB and v
25. king on a window will bring it to the front and make it the active window Pressing the left mouse button and holding it will drag the window under it e Double clicking on a window will maximize that window to full screen Right clicking on the bottom right corner of a window and dragging will allow changing the window size limited by the size set under the channel menu Pressing both right and left keys on an active window will allow moving the picture inside the window only applicable if the source resolution is larger than the window size e Pressing and holding the side mouse buttons and moving the mouse wheel will rescale the window change the size of the input picture This will be further explained in the scaling part of this manual Change of Active Window When in System Mode there is always one window which is considered the active window The active window s top left corner will be marked in white as opposed to black in all other windows and its icon on the task bar will show as pressed The active window is the window to which the keyboard audio and CAC device are mapped In User Mode the mouse will also be mapped to this window Switching between active windows when in System Mode is simply done by right clicking on another window with the mouse cursor Another option to switch between active windows in System Mode is by using the mouse wheel Windows will move to the front at a cyclic sequence Movi
26. n Product Security Vulnerability If you are aware of potential security vulnerability with any Belkin Government product we encourage you to contact us immediately at the following email address gov_security belkin com or our technical support line at TOLL FREE 1 800 282 2355 After your communication is received Belkin Government personnel will contact you to follow up To ensure confidentiality Belkin encourages you to use our PGP encryption key The gov_security belkin com email address is not intended to reach technical support on Belkin Government products or services 44 belkinbusiness com 2015 Belkin International Inc All rights reserved All trade names are registered trademarks of respective manufacturers listed Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Mac OS is a trademark of Apple Inc registered in the U S and other countries Notes about display resolution settings The Belkin Advanced Secure Windowing KVM channel resolution selected from the channel menu determines the size of the channel window It will not affect the actual resolution projected by the connected computer The Belkin Advanced Secure Windowing KVM is capable of scaling the image in two possible factors 2x and 4x allowing the user to fit more information on the same display size Selection of resolution higher or lower than resolution r
27. ng Between Windows in User Mode When in User Mode moving between windows can be done either by switching to System Mode by pressing the mouse side buttons pointing at the new window and switching back to User Mode by pressing the mouse side buttons again Another option is to use the front panel push buttons 32 Functions and Features Dragging a Window In order to move a window user should first switch to System Mode by pressing or mouse side buttons In System Mode hold the left mouse button when the system cursor located on the desired window and the window will move Release left mouse button to drop window in place Notes Window movement to the left side is limited by the display boundary Window movement to the right side is unlimited window may be pushed out of the display viewable area Window Resizing In order to resize a window the user should first switch to System Mode by pressing or mouse side buttons In System Mode the user should drag the mouse while holding the right mouse button when the system cursor is located on the bottom right corner of the desired window Release right mouse button to freeze window size Note Window size is limited by the size set for the window under the channel menu Window Internal Scroll When window size is smaller than input image size it might be required to move the image inside the window This is done by pointing at t
28. ng KVM it is possible to maximize a window directly from User Mode Pressing CTRL CTRL f will maximize the window in which the user is working Note For tile mode press CTRL CTRL q For scale mode press CTRL CTRL s For system mode press CTRL CTRL o For User Mode press CTRL CTRL u 34 Deactivating Activating channels The user can remove inactive channels In order to deactivate a channel the user should enter System Mode and then move the system cursor to the desired channel button at the task bar and double click on it A red X should appear on that channel see figure below In some cases the user may want to deactivate a live channel for operational reasons The Belkin Advanced Secure Windowing KVM will display instead on that channel a background color Setup Chama Channel 2 Channel 3 Channel 4 In this example channel 1 was deactivated Repeating this process will cancel this status and reactivate that channel Once a channel had been deactivated it would not participate in cyclic toggling between windows and will not be displayed in any way Dual display operation Maximizing a window When in System Mode double clicking on a window will maximize that window to full screen If the window is shown on both displays it will maximize at the display where a larger portion of that window is lying For example if 60 percent of the window is at the primary display it will maximize at th
29. nnel 4 In this example channel 1 was deactivated Repeating this process will cancel this status and reactivate that channel Once a channel had been deactivated it would not participate in cyclic toggling between windows and will not be displayed in any way Dual display operation Maximizing a window When in System Mode double clicking on a window will maximize that window to full screen If the window is shown on both displays it will maximize at the display where a larger portion of that window is lying For example if 60 percent of the window is at the primary display it will maximize at the primary When it is maximizing the other 40 percent of that window will disappear from the secondary display The second monitor will still display the same windows as before accessing the full screen mode Any other windows on the display to which the window was maximized will be hidden behind the maximized window In dual display mode the tile function will place channels 1 and 3 windows on the primary display and channels 2 and 4 windows at the secondary display 35 OPERATION The Belkin Advanced Secure Windowing KVM includes a scaling function The scaling function allows the user to reduce the size of the source image without losing information enabling him to see more of the sources on limited screen space Scaling is done by an advanced scaling algorithm developed by Belkin Tile Feature The tile feature is acces
30. nt Drive Playa Vista CA 90094 Attn Customer Service or call toll free 800 282 2355 within 15 days of the Occurrence Be prepared to provide the following information a The part number of the Belkin product b Where you purchased the product c When you purchased the product d Copy of original receipt Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim Belkin reserves the right to review the damaged Belkin product All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser If Belkin determines in its sole discretion that it is impractical to ship the damaged equipment to Belkin Belkin may designate in its sole discretion an equipment repair facility to inspect and estimate the cost to repair such equipment The cost if any of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser Damaged equipment must remain available for inspection until the claim is finalized Whenever claims are settled Belkin reserves the right to be subrogated under any existing insurance policies the purchaser may have 42 How state law relates to the warranty THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN THERE ARE NO OTHER WARRANTIES EXPRESSED OR EXCEPT AS REQUIRED BY LAW IMPLIED INCLUDING THE IMPLIED WARRANTY OR CONDIT
31. nu that source selected is DVI Check if PC video output mode is DVI Connect the display directly to the PC to confirm that video output is available and that good image is shown Restore to factory defaults using the rear panel recessed switch see item 16 in the figure at page 11 above 37 No video image in user display specific channel only Reboot the computer Check that the video cable connecting the computer and KVM is properly secured at both sides Check that the PC video output is sent to the connected video connector if PC supports multiple displays Check that the PC resolution matches connected display capabilities Connect the display directly to the PC to confirm that the video output is available and that a good image is shown Window showing smaller image with black borders or bad image Belkin Secure Windowing KVM channel was connected to a source that is set to a lower resolution than the KVM setting for that channel Adjust source PC resolution to match Windowing KVM channel resolution Change channel input resolution in KVM to lower resolution using system mode Window showing background color no image inside e Check that the channel is not deactivated by user Check that video cable is connected properly between The Belkin Advanced Secure Windowing KVM and the attached computer Check that the connected computer is powered on not in display power saving mode Connect the dis
32. play directly to that computer to verify that proper video output is available Bad video image quality some or all channels Check that all video cables are inserted properly to the KVM computer and display Check that cables are original cables supplied by Belkin With everything connected power cycle the Windowing KVM to reset the video Make sure the Video Diagnostic LED is solid green Check that the display that you are using supports the resolution and refresh rate setting on your computer Lower the video resolution of your PCs Check that the video cable length does not exceed 4 6m 15 feet Connect the display directly into the computer with which you are having trouble to see if the problem still appears 38 Keyboard Keyboard and mouse are not working two channels Check that computer USB and video cables are not crossed i e computer 1 video is connected to KVM port 1 while USB cable is connected to the KVM port 2 Keyboard does not work all channels Check that the keyboard you are using is connected properly to the KVM Check that the USB cable between the KVM and the computer is completely connected Try connecting to a different USB port on the computer Make sure the keyboard works when directly plugged into the computer the HID USB driver is installed on the computer Rebooting may be necessary when trying this Make sure you are not using a wireless keyboard or a keyboard
33. pointing on the active window pressing the mouse side buttons and moving the mouse wheel This will toggle the scaling of the active window between 1 2 times 1 4 times and no scaling keeping the actual window frame size fixed It is also possible to scale a window both from System and User Modes by using the CTRL CTRL key combination where pressing will reduce the scaling from 1 4X to 1 2X and from 1 2X to no scaling and the will increase the scaling from no scaling to 1 2X and from 1 2X to 1 4X Scale Feature By pressing the Scale button on the System Mode task bar the screen will be rearranged as follow Not Scaled 1 4 Scaled Soup Cannel 1 Chanel 2 Ghanei 3 Channela 1 2 8 7B Seale ETH belkin User display on the Windowing KVM in Scale mode The active window centered not scaled and the other windows will move to the right side and scaled 1 4 times It is still possible in this mode to use all standard System Mode functions to switch active between windows Also once in scale mode moving the mouse wheel will toggle between windows making a different source the central display Using the front panel push buttons will change the active window without repositioning the windows 36 TROUBLESHOOTING General As product powers up all channel select LEDs are turned ON and then OFF After that a specific predefined LED combination is turned ON Product is inoperable e The product di
34. recommended that both displays will be identical type and model Displays should be oriented in landscape Left side display must be connected to the primary console display output jack the right side jack when looking from the rear Conversion to VGA monitor is not supported Secondary Display F1DN204M 3 scale mode view Belkin Advanced Secure Windowing KVM User Manual 25 OPERATION Operation Self Test Procedure As product powers up it performs a self test procedure In case of self test failure for any reason including jammed buttons the product will be Inoperable Self test failure will be indicated by the following abnormal LED behavior e All channel select LEDs will be turned ON and then OFF e A specific predefined LED combination will be turned ON e The predefined LED combination will indicate the problem type jammed buttons firmware integrity Try to power cycle product If problem persists please contact your system administrator or technical support Now that product computers and peripherals are connected and powered up it is ready for use Default Channel After product boots up the default active channel will be channel 1 This will be indicated by white color illumination of push button 1 Product Mapping to Sources Product mapping to sources is indicated by stickers labels specifying which channel is mapped to which computer Front Panel Push Buttons Following power up the
35. ressing on the side of the mouse mouse buttons will toggle the Belkin Secure KVM to system mode e When using a PS 2 which does not have the side buttons pressing both right and left buttons at the same time will also toggle the KVM to system mode System Mode The mouse side buttons trigger cyclic toggling between modes System mode can be easily identified by the appearance of the title bar task bar at the bottom of the display The Belkin Advanced Secure Windowing KVM System Mode enables the user to manage his her combined desktop and customize it for the job being done This mode also enables the user to move between windows and to minimize maximize windows as needed 31 In System Mode there is also an active channel indicated by a white top left corner but the mouse is controlled by the Belkin Advanced Secure Windowing KVM and not mapped to the active channel When the Belkin Advanced Secure Windowing KVM is in System Mode e The mouse cursor is controlled by the system mouse e The mouse cursor is generated controlled by the Windowing KVM e Mouse movement is unlimited in all display areas e The keyboard is routed to the active window active window is always in front Audio output is switched from the active window PC Task bar visible and buttons are accessible Pressing mouse buttons will change to User Mode and the active window will be the window where the system cursor was last positioned Left clic
36. rranty Belkin will repair or replace at its option any defective product free of charge except for shipping charges for the product Belkin reserves the right to discontinue any of its products without notice and disclaims any limited warranty to repair or replace any such discontinued products In the event that Belkin is unable to repair or replace the product for example because it has been discontinued Belkin will offer either a refund or a credit toward the purchase of another product from Belkin com in an amount equal to the purchase price of the product as evidenced on the original purchase receipt as discounted by its natural use 41 What is not covered by this warranty All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin s request at the sole expense of the purchaser or if Belkin determines that the Belkin product has been improperly installed altered in any way or tampered with The Belkin Product Warranty does not protect against acts of God such as flood lightning earthquake war vandalism theft normal use wear and tear erosion depletion obsolescence abuse damage due to low voltage disturbances i e brownouts or sags non authorized program or system equipment modification or alteration How to get service To get service for your Belkin product you must take the following steps 1 Contact Belkin International Inc at 12045 E Waterfro
37. s connected to KVM port 2 Mouse does not work all channels Check that the mouse you are using is connected properly to the KVM Check that the USB cable between the KVM and the computer is completely connected Try connecting to a different USB port on the computer Make sure the mouse works when directly plugged into the computer the HID USB driver is installed on the computer Rebooting may be necessary when trying this Make sure you are not using a wireless mouse or a mouse with an integrated USB hub or other USB integrated devices These are not supported by the KVM due to security policy If the computer is coming out of standby mode allow up to one minute to regain mouse function Try a different mouse 40 INFORMATION FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We Belkin International Inc of 12045 E Waterfront Drive Playa Vista CA 90094 declare under our sole responsibility that the products comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CE Declaration of Conformity We Belkin International Inc declare under our sole responsibility that the products are in conformity with Emissions Standard EN55022 and with Immunity Standard EN550
38. s considered the active window The active window s top left corner will be marked in white as opposed to black in all other windows and its icon on the task bar will show as pressed The active window is the window to which the keyboard audio and CAC device are mapped In User Mode the mouse will also be mapped to this window Switching between active windows when in System Mode is simply done by right clicking on another window with the mouse cursor Another option to switch between active windows in System Mode is by using the mouse wheel Windows will move to the front at a cyclic sequence Moving Between Windows in User Mode When in User Mode moving between windows can be done either by switching to System Mode by pressing the mouse side buttons pointing at the new window and switching back to User Mode by pressing the mouse side buttons again Another option is to use the front panel push buttons 32 Functions and Features Dragging a Window In order to move a window user should first switch to System Mode by pressing or mouse side buttons In System Mode hold the left mouse button when the system cursor located on the desired window and the window will move Release left mouse button to drop window in place Notes Window movement to the left side is limited by the display boundary Window movement to the right side is unlimited window may be pushed out of the display viewable area
39. s for further resize options Double Left Click Mouse button in System mode N A Belkin Advanced Secure Windowing KVM User Manual 29 OPERATION SECTIONS 1 Table of Contents Action Touch screen Controlling Content and Order of Displays in N A Extend Mode Presentation Mode define a channel that will always appear N A in Full Screen once selected Operate applications in a specific active pane in User mode Normal touch screen behavior Keyboard Mouse CTRL CTRL F11 J J Primary display is presented on both displays CTRL CTRL F11 K K Secondary display is presented on both displays CTRL CTRL F11 K J Switch positions between Primary and Secondary displays CTRL CTRL F11 J K Switch positions back between Primary and Secondary displays Note J stands for Primary display N A K stands for Secondary display CTRL CTRL P to enter mode CTRL CTRL X X Channel 1 4 for example channel 1 Channel 1 will be displayed in full screen CTRL CTRL Channel other than X e g channel 2 will move back to Tile Mode CTRL CTRL N To move out of Presentation Mode N A Normal keyboard behavior Normal mouse behavior Belkin Advanced Secure Windowing KVM User Manual 30 User Mode The Belkin Advanced Secure Windowing KVM enables simultaneous interaction with 4 different computers using a single or dual display keyboard and mouse When the user intera
40. se of the purchaser or if Belkin determines that the Belkin product has been improperly installed altered in any way or tampered with The Belkin Product Warranty does not protect against acts of God such as flood lightning earthquake war vandalism theft normal use wear and tear erosion depletion obsolescence abuse damage due to low voltage disturbances i e brownouts or sags non authorized program or system equipment modification or alteration How to get service To get service for your Belkin product you must take the following steps 1 Contact Belkin International Inc at 12045 E Waterfront Drive Playa Vista CA 90094 Attn Customer Service or call toll free 800 282 2355 within 15 days of the Occurrence Be prepared to provide the following information a The part number of the Belkin product b Where you purchased the product c When you purchased the product d Copy of original receipt Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim Belkin reserves the right to review the damaged Belkin product All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser If Belkin determines in its sole discretion that it is impractical to ship the damaged equipment to Belkin Belkin may designate in its sole discretion an equipment repair facility to inspect and est
41. sed from System Mode by clicking on the Tile button located on the task bar By pressing Tile the windows be arranged in tile mode but will automatically be scaled by 1 2x factor For example if the input source resolution is 1920x1080 the image displayed in the source window will be 960x540 The size of the window is as always determined by the output resolution will be a quarter of the available screen area Tile is actually a preset of System Mode and once in tile mode all System Mode functions are available Scale a specific window From System Mode it is possible to scale a specific window simply by pointing on the active window pressing the mouse side buttons and moving the mouse wheel This will toggle the scaling of the active window between 1 2 times 1 4 times and no scaling keeping the actual window frame size fixed It is also possible to scale a window both from System and User Modes by using the CTRL CTRL key combination where pressing will reduce the scaling from 1 4X to 1 2X and from 1 2X to no scaling and the will increase the scaling from no scaling to 1 2X and from 1 2X to 1 4X Scale Feature By pressing the Scale button on the System Mode task bar the screen will be rearranged as follow Not Scaled 1 4 Scaled Soup Cannel 1 Chanel 2 Ghanei 3 Channela 1 2 8 7B Seale ETH belkin User display on the Windowing KVM in Scale mode The active window centered not scaled and the oth
42. t each window is coupled to the proper audio output if applicable Check that all video cable thumb screws are secured 24 INSTALLATION Dual display installation Installation of dual display Multi Viewer is similar to a single display with the following changes 1 Displays must be either 1920 x 1080 or 1920 x 1200 native resolution Do not use higher resolution as the image will be shown as a smaller window or will be rescaled resulting a degradation in the displayed video quality Primary Display Setup Channel 1 Channel 2 Channel Channel 4 1 2 3 2 CE Scale It is recommended that both displays will be identical type and model Displays should be oriented in landscape Left side display must be connected to the primary console display output jack the right side jack when looking from the rear Conversion to VGA monitor is not supported Secondary Display F1DN204M 3 scale mode view Belkin Advanced Secure Windowing KVM User Manual 25 OPERATION Operation Self Test Procedure As product powers up it performs a self test procedure In case of self test failure for any reason including jammed buttons the product will be Inoperable Self test failure will be indicated by the following abnormal LED behavior e All channel select LEDs will be turned ON and then OFF e A specific predefined LED combination will be turned ON e The predefined LED combination will indicate
43. tons and rearrange windows as needed Note When the Belkin Advanced Secure Windowing KVM maximizes a window it will change output display resolution to the input resolution The reaction of this change on the display may change according to the display design Some displays may automatically adjust to new resolution and rescale showing full image while others may not and will show black borders around the image Note Maximizing a window to full screen mode in the 204M is slightly different than other models See detailed explanation below Note When using the Belkin Advanced Secure Windowing KVM it is possible to maximize a window directly from User Mode Pressing CTRL CTRL f will maximize the window in which the user is working Note For tile mode press CTRL CTRL q For scale mode press CTRL CTRL s For system mode press CTRL CTRL o For User Mode press CTRL CTRL u 34 Deactivating Activating channels The user can remove inactive channels In order to deactivate a channel the user should enter System Mode and then move the system cursor to the desired channel button at the task bar and double click on it A red X should appear on that channel see figure below In some cases the user may want to deactivate a live channel for operational reasons The Belkin Advanced Secure Windowing KVM will display instead on that channel a background color Setup Chama Channel 2 Channel 3 Cha
44. ure Windowing KVM and not mapped to the active channel When the Belkin Advanced Secure Windowing KVM is in System Mode e The mouse cursor is controlled by the system mouse e The mouse cursor is generated controlled by the Windowing KVM e Mouse movement is unlimited in all display areas e The keyboard is routed to the active window active window is always in front Audio output is switched from the active window PC Task bar visible and buttons are accessible Pressing mouse buttons will change to User Mode and the active window will be the window where the system cursor was last positioned Left clicking on a window will bring it to the front and make it the active window Pressing the left mouse button and holding it will drag the window under it e Double clicking on a window will maximize that window to full screen Right clicking on the bottom right corner of a window and dragging will allow changing the window size limited by the size set under the channel menu Pressing both right and left keys on an active window will allow moving the picture inside the window only applicable if the source resolution is larger than the window size e Pressing and holding the side mouse buttons and moving the mouse wheel will rescale the window change the size of the input picture This will be further explained in the scaling part of this manual Change of Active Window When in System Mode there is always one window which i
45. y display N A K stands for Secondary display CTRL CTRL P to enter mode CTRL CTRL X X Channel 1 4 for example channel 1 Channel 1 will be displayed in full screen CTRL CTRL Channel other than X e g channel 2 will move back to Tile Mode CTRL CTRL N To move out of Presentation Mode N A Normal keyboard behavior Normal mouse behavior Belkin Advanced Secure Windowing KVM User Manual 30 User Mode The Belkin Advanced Secure Windowing KVM enables simultaneous interaction with 4 different computers using a single or dual display keyboard and mouse When the user interacts with an application at a specific window that channel is active and the mouse and keyboard are affecting only that channel The top left corner of the active channel window is white as an indication In User Mode there is always one channel which is considered to be active Mouse keyboard and audio are mapped to the active channel The user may move to a different channel by 1 Switching first to System Mode While in System Mode the cursor will change to the selected System Mode cursor and will enable free movement throughout the display area Once in System Mode the user may point at another window and use the to make it active Using front panel push buttons to select a different channel When the Belkin Advanced Secure Windowing KVM is in User Mode e The mouse cursor of the active computer channel is controlled by
46. ystem mode Select Tile button in bottom grey menu Belkin Advanced Secure Windowing KVM User Manual OPERATION 4 Action Touch screen Keyboard Move to Scale In Tile mode hold lower right corner of display CTRL CTRL S for 4 seconds to move to Scale mode Touch the midpoint of the vertical or horizontal CTRL CTRL Reduce Scaling Scale panes pane borders and hold while scaling The S window and the content will resize CTRL CTRL Increase Scaling In Tile mode touch the upper left corner of a Move drag panes specific pane to move it N A In Tile mode touch the lower right corner of a Resize pane specific pane to resize window without fitting the content To fit content use CTRL CTRL W CTRL CTRL W Fit the desktop to the resized pane In Tile mode tap 4 times on pane to move to Full CTRL CTRL F Full Screen Enlarge pane to full screen mode sergen In Full screen mode tap 4 times to move to Tile ti bet inte E ecient tai mode ging pi Connecting Secondary Display in Duplicate N A CTRL CTRL F11 L Mode Mouse In System mode Select Scale button in bottom grey menu Press and hold Side mouse button Scroll wheel to reduce increase scaling For Fast scaling use mouse Side button amp Scroll wheel while holding pressed Left CTRL button Left Click Mouse button Press and hold Right Click Mouse button to resize pane Maybe only part of the desktop will be displayed see mouse action
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