Genecom User Manual - Helpdesk Communications Ltd
Contents
1. 4 RTS DSR 1 44 20 DTR DTR 4 LU 6 DSR DCD 6 RI 5 22 RI Serial linking cords between system and modem Standard 9 pin connector 9 pin mini module DB 9 Ground 9 5 Ground TXD 3 __ 3 TXD RXD 2 4 2 RXD RTS 7 __ 7 RTS CTS 8 441 8 CTS DSR 1 ag 6 DSR DTR 4 4 DTR DCD 6 1 DCD RI 5 9 RI Standard 25 pin connector 9 pin mini module DB 25 Ground 9 7 Ground TXD 3 2 TXD RXD 2 4g 3 RXD RTS 7 4 RTS CTS 8 4x1 5 CTS DSR 1 a 6 DSR DTR 4 20 DTR DCD 6 44 8 DCD RI 5 22 RI GENECOM 1 User s manual 2 5 Installation Serial port configuration Serial port configuration For on site or remote operation via an e2. 4 DTR DSR 6 6 DSR Standard 25 pin connector DB 25 DB 25 Ground 7 7 Ground RXD 3 3 RXD TXD 2 48g 2 TXD CTS 5 5 CTS RTS 4 4 amp 4 RTS DTR 20 20 DTR DSR 6 w 6 DSR Serial interface board 2RS232 new release Serial linking cords between system and PC Standard 9 pin connector 9 pin mini module DB 9 Ground 9 5 Ground TXD 3 2 RXD RXD 2 4 amp 3 TXD RTS 7 __ 8 CTS CTS 8 4 7 RTS DSR 1 a 4 DTR DTR 4 E 6 DSR DCD 6 RI 5 9 RI 2 4 GENECOM 1 User s manual Installation Connecting data communications devices Serial interface board 2RS232 new release Standard 25 pin connector 9 pin mini module DB 25 Ground 9 _ 7 Ground 3 TXD 3 RXD RXD 2 lt q _ ___ 2 TXD RTS 7 5 CTS CTS 8 44
3. Enter the appropriate letter 3 1 GENECOM 1 User s manual GENECOM start up procedure Remote connection disconnection Via external modem Remote connection disconnection Via external modem Description The external modem is connected to the sytem through the system s serial port RS232 It may be wired directly to an outside trunk connected to an analog line board and assigned a DID number PC System Telephone N tW rk Installation and configuration External modem directly wired to an outside trunk 1 Connect the trunk to the modem 2 Connect the serial linking cord between the modem and serial interface board 3 Configure the modem according to the system serial port configuration External modem connected to an analog line board amp assigned a DID number 1 Connect the modem to the analog line board 2 Connect the serial linking cord between the modem and serial interface board 3 Configure the modem according to the system serial port configuration 4 Assign a DID number to the modem 3 2 GENECOM 1 User s manual GENECOM start up procedure Remote connection disconnection Via built in modem V400 or later Via built in modem V400 or later Description The system s V23 built in modem is used and assigned a DID number System Telephone 777 Network 7 77 Configuration 1 Assign a DID number to extension 999 See the sc
4. To get back to GENECOM1 directory 1 Enter fullstop 2 Press Enter Serial port selection Allows to select the PC serial port that is used Select option D in the GENECOM parameters menu 1 Select the appropriate option 2 Press Enter 4 2 GENECOM 1 User s manual GENECOM parameters Serial port parameters Transmission speed Serial port parameters Allows to modify the serial port parameters Select option E in the GENECOM parameters menu OptionA See Transmission speed page 4 3 Option B See Data bits and parity page 4 3 OptionC See Stop bits page 4 3 Transmission speed Allows to select the appropriate transmission speed 1 Select the appropriate option 2 Press Enter When option A AUTO is selected GENECOM automatically works out the transmission speed for the system serial port in on site operations the modem in remote operations Data bits and parity Allows to select the appropriate number of data bits and parity 1 Select the appropriate option 2 Press Enter Stop bits Allows to select the appropriate number of stop bits 1 Select the appropriate option 2 Press Enter Video memory address selection Allows to select the appropriate video memory address Select option F in the GENECOM parameters menu 1 Select the appropriate option 2 Press Enter GENECOM 1 User s manual 4 8 GENECOM paramete
5. copy the software package into your hard disk proceed as follows E 1 Select the directory in which you wish to copy the software package 2 Enter the command MD GENECOM to create a new directory 3 Enter the command CD GENECOM to select the GENECOM directory 4 Enter the command copy a to load the files into hard disk 2 1 GENECOM 1 User s manual Hardware Installation Hardware Serial interface board RS232 former release Serial interface board RS232 former release e e e e e e e Table 1 Switch and strap setting Strap Switch sw sw sw sw sw sw sw SW X2 X3 X4 X5 X6 X7 X8 5 5 fy 5 le 7 de ON ON OFF ON ON ON ON ON OFF ON ON ON OFF ON ON If switches and straps are not set as shown above Take a note of current setting in order to restore current setting before lea 1 ving 2 Switch off the system 3 4 Switch on the system Set switches and straps as shown above 2 2 GENECOM 1 User s manual Installation Connecting data communications devices Serial interface board RS232 former release Connecting data communications devices You will find below a set of standards specifying circuit functions and their cor responding connector pin assignments for interfaces between system compu ters and modems Serial interface board RS232 former release Se
6. Lucent Technologies Bell Labs Innovations GENECOM1 Version 3 x User s manual seen Notice d utilisation Ls Bedienungsanleitung Instrucciones de USO Ref 21659B 108129263 September 1997 Contents 1 Introduction On site operation 1 1 Remote operation 1 1 2 Installation Software 2 1 Load applications into your hard disk 2 1 Hardware 2 2 Serial interface board RS232 former release 2 2 Connecting data communications devices 2 3 Serial interface board RS232 former release 2 3 Serial interface board 2RS232 new release 2 4 Serial port configuration 2 6 3 GENECOMI start up procedure Main menu 3 1 Select option 3 1 Remote connection disconnection 3 2 Via external modem 3 2 Via built in modem V400 or later 3 3 Connection 3 3 Disconnection 3 4 4 GENECOM parameters Language used 4 1 System release 4 1 Directory selection 4 2 Serial port selection 4 2 Serial port parameters 4 3 Transmission speed 4 3 Data bits and parity 4 3 Stop bits 4 3 Video memory address selection 4 3 i GENECOM1 User s manual Modem parameters 4 4 5 Backup Restore Backup 5 2 Tables of the different backup sessions according to system release 5 2 Restore 5 4 Tables of the different restore sessions according to system release 5 4 Force CDR buffer transfer 5 6 Country selection 5 6 6 Configuration convers
7. Modify the file accordingly Press the Return button Penn Disconnection 1 Again select option D in the main menu 3 4 GENECOM 1 User s manual GENECOM parameters Select option A in the main menu The GENECOM parameters menu is displayed OptionA See Language used page 4 1 OptionB See System release page 4 1 OptionC See Directory selection page 4 2 OptionD See Serial port selection page 4 2 OptionE See Serial port parameters page 4 3 OptionF See Video memory address selection page 4 3 OptionG See Modem parameters page 4 4 Language used Allows to select the appropriate language Select option A in the GENECOM parameters menu 1 Select the appropriate option 2 Press Enter System release Allows to select the appropriate system release Select option B in the GENECOM parameters menu 1 Select the appropriate option 2 Press Enter 4 1 GENECOM 1 User s manual GENECOM parameters Directory selection Directory selection Allows to create or select the appropriate directory especially for backup and restore operations Select option C in the GENECOM parameters menu To create a new directory 1 Enter name of new directory 2 Press Enter 3 The new directory is selected automatically To select a directory 1 Enter name of directory see the list on left handside 2 The requested directory is selected automatically
8. User s manual Configuration conversion The GENECOM conversion application is used to carry out the following opera tions on GENERIS and EuroGeneris systems Configuration conversion GENERIS version 3xx EuroGeneris version 4xx Converted configuration restoring GENERIS version 3xx EuroGeneris version 4xx EuroGeneris version 5xx Warning Call detail recording and personal AD will not be saved System update procedure Proceed as follows Stage 1 1 Connect the serial linking cord between the system and PC 2 Run GENECOM See GENECOM start up procedure page 3 1 3 Select the system release See System release page 4 1 4 Execute a total backup session See Tables of the different backup ses sions according to system release page 5 2 5 Execute a file conversion See Conversion page 6 2 Stage 2 6 Switch off the system 7 Remove old PROMs and place new PROMS in their respective housings 8 Switch on the system and reset memories Stage 3 9 Execute a total restore session See Tables of the different restore sessions according to system release page 5 4 6 1 GENECOM 1 User s manual Configuration conversion Conversion Conversion In the Configuration conversion menu 1 Select the appropriate option i e the destination release 2 Select the appropriate option i e the source release 3 Select option A Source A list of the available files is displ
9. VM Serial port assignment Attendant consoles K System parameters Feature access codes SVA System wide timers Power supply Table 8 V200 and later a Name of Option Name of session Download contents file A Complete except alphabe C let t tori t alphabetical AD dat SVT tical AD omplete system restoring except alphabetical ata 800 AD numbers B Alphabetical AD Label fields SV8 C Total Total system restoring ST8 GENECOM 1 User s manual 5 5 Backup Restore Force CDR buffer transfer Tables of the different restore sessions according to system release Force CDR buffer transfer While using GENECOM the system can no longer send CDR data to a call detail recording device printer or software application Nevertheless CDR data is automatically stored in the system s buffer When the system s buffer is full data is automatically uploaded on the PC In that case the upload screen is displayed and CDR data files are in the form TAXES000 TXT However at any time it is possible to ask for backup and upload in order to empty the buffer 1 Enter name of file up to 8 characters zj 2 The upload is taking place Country selection Allows to initialize the system according to its location Select option D in the Backup restore menu 1 Select the appropriate option 2 Press Enter 3 When initialization is complete the connection to the system is dropped 5 6 GENECOM 1
10. anual Backup Restore Backup Tables of the different backup sessions according to system release Table 4 V140 Name of Option Name of session Upload contents file Complete except alphabe i A tical AD Complete system backup except alphabetical AD data SVT Terminal translation initialization B Extension configuration Extensions SVP Extension groups Trunks Call coverage answer group C Trunk configuration Outgoing trunk groups SVR Outgoing routing patterns Day Night service incoming destination Emergency call list D Restriction CORs SVD Time of day plans System AD if no alphabetical AD E Abbreviated dialing Personal AD SVN AD groups if no alphabetical AD F Call detail recording Customized CDR SVX 800 AD numbers G Alphabetical AD Label fields SV8 SDA parameters H SDA Colis e SDA number assignments SVS Coverage paths F A Voice services groups l Voice processing services Parameters SVV J DSS configuration DSS configurations SVM Serial port assignment Attendant consoles K System parameters Feature access codes SVA System wide timers Power supply L Work field Applicable to backup only Do not use unless asked by the TRA Manufacturer Table 5 V200 and later Name of Option Name of session Upload contents file A PRAG except alphabe Complete system backup except alphabetical AD data SVT 800 AD numbers B Alphabetical AD Label fields SV8 C Tota
11. ayed Note Only the files stored in the selected directory are displayed See Directory selection page 4 2 Enter name of source file Select option B Destination Enter name of new file Select option C Conversion oss 6 2 GENECOM 1 User s manual System administration PC emulation Note PC s keyboard should be in capital mode Table 9 PC buttons To do this Press Show Hide Help n N Erase field contents Go back to previous screen m IS ten E E EJ E E ED EJ ED a Print screen m IN Cancel printing m Go back to previous field Go to next field Go back to previous column Go to next column Erase last character Validate screen Show Hide Glossary Quit emulation To leave System administration press Escape 7 1 GENECOM 1 User s manual System administration PC emulation 7 2 GENECOM 1 User s manual Lucent Technologies Bell Labs Innovations BCS Service Documeniation Technique ZI Saint Lambert 49412 SAUMUR CEDEX FRANCE The information in this document is subject to change without notice The manufacturer assumes no responsibility for any errors that may appear in this document Ce document n est pas contractuel Le constructeur se reserve le droit d apporter toutes les modifications qu il jugera utiles sans pr avis Die in diesem Dokument enthalte
12. e menu is accessible 5 1 GENECOM 1 User s manual Backup Restore Backup Tables of the different backup sessions according to system release Select option A in the Backup restore menu 1 Select the appropriate option See the tables below 2 Enter name of file up to 8 characters 3 The upload is taking place Tables of the different backup sessions according to system release Table 3 V122 Name of Option Name of session Upload contents file Complete except alphabe A tical AD Complete system backup except alphabetical AD data SVT Terminal translation initialization B Extension configuration Extensions SVP Extension groups Trunks Call coverage answer group C Trunk configuration Outgoing trunk groups SVR Outgoing routing patterns Day Night service incoming destination Emergency call list D Restriction CORs SVD Time of day plans System AD if no alphabetical AD E Abbreviated dialing Personal AD SVN AD groups if no alphabetical AD F Call detail recording Customized CDR SVX 800 AD numbers G Alphabetical AD Label fields SV8 DISA parameters H DISA Coverage paths SDI I DSS configuration DSS configurations SVM Serial port assignment Attendant consoles J System parameters Feature access codes SVA System wide timers Power supply i Applicable to backup only Do not use unless asked by the K Work field Manufacturer TRA 5 2 GENECOM 1 User s m
13. ion System update procedure 6 1 Conversion 6 2 7 System administration PC emulation 7 1 ii GENECOM1 User s manual Introduction GENECOM 1 is a communications software package used to carry out on site and remote operations on GENERIS and EuroGeneris systems The three different applications are System administration Minitel emulation Configuration backup complete or partial Configuration restoring complete or partial On site operation Remote operation Via external modem The external modem is connected to the system through the system s serial port RS232 It may be wired directly to an outside trunk connected to an analog line board and assigned a DID number System Telephone Network 7 1 1 GENECOM 1 User s manual Introduction Remote operation Via built in modem V400 or later The system s V23 built in modem is used and assigned a DID number System Telephone 777 Network 77777 1 2 GENECOM 1 User s manual Installation Software The software package comes in the form of a floppy disk You may either run the software from the floppy or copy it into your PC hard disk Note It is advisable to make a copy of the applications into your PC hard disk as data is stored in the software directory floppy storage size may be insufficient floppy disks are not permanent reliable storage Load applications into your hard disk To
14. l Total system backup ST8 GENECOM 1 User s manual 5 3 Backup Restore Restore Tables of the different restore sessions according to system release Select option B in the Backup restore menu 1 Select the appropriate option See the tables below 2 Enter name of file up to 8 characters 3 The download is taking place Recommendations Restoring must be done when no traffic takes place on the system Therefore it is advisable to remove all the port circuit packs before restor ing and reinsert them after the initialization of the system When restoring a converted configuration the board location in the cab inet s must be exactly the same as it was before the backup If a change is needed in the board location remove all the port circuit packs before restoring and reinsert them after the initialization of the system Tables of the different restore sessions according to system release Table 6 V122 Name of Option Name of session Download contents file A Complete except alphabe Complete system restoring except alphabetical AD data SVT tical AD Terminal translation initialization B Extension configuration Extensions SVP Extension groups Trunks Call coverage answer group C Trunk configuration Outgoing trunk groups SVR Outgoing routing patterns Day Night service incoming destination Emergency call list D Restriction CORs SVD Time of day plans Sys
15. nen Informationen k nnen ohne Vorank ndigung ge ndert werden Der Hersteller bernimmt keinerlei Haftung f r fehlerhafte und oder unvollst ndige Angaben La informaci n de este documento est sujeta a cambios sin previo aviso El construtor no asume responsabilidad alguna de los errores que pudieran aparecer en este documento
16. reen below Display ISDN DID numbers Phone Ext Additional number number Ans Mod TOD info 41401140 1140 41401141 1141 41401142 1142 41401143 1143 41401190 320 HOGAN 41401191 PO 1191 41401192 320 RCHIDIRC 41401193 999 1193 41401194 1194 41401195 f 1195 TOD Automatic answering according to Time Of Day plan Y N Mod Automatic answering 0 ESC Quit Covering answering 1 PREVIOUS PAGE i Connection Select option D in the main menu 1 Dial the call number or select one in GENECOM telephone directory by pressing the F1 button The connection is established automatically GENECOM 1 User s manual 3 3 GENECOM start up procedure Remote connection disconnection Disconnection Using GENECOM1 telephone directory GENECOM telephone directory may contain up to 1000 entry files An entry file contains the following items Name up to 30 characters Telephone number up to 24 characters To create a new entry file 1 Press the Inser button 2 Enter the outside party s name and telephone number 3 Press the Return button To select an entry file 1 Use the following buttons m 1 nm Bi K and m to select an entry file 2 Press the Return button To delete an entry file 1 Select the appropriate file as indicated above 2 Press the Delete button To modify an entry file Select the appropriate file as indicated above Press the F5 button
17. rial linking cords between system and PC Standard 9 pin connector DB 25 DB 9 Ground 7 5 Ground TXD 2 __ 2 RXD RXD 3 4 amp 4 3 TXD RTS 4 8 CTS CTS 5 4g 7 RTS DSR 6 44 4 DTR DTR 20 6 DSR Standard 25 pin connector DB 25 DB 25 Ground 7 7 Ground TXD 2 ____ 3 RXD RXD 3 2 TXD RTS 4 __ 5 CTS CTS 5 4g 4 RTS DSR 6 4g 20 DTR DTR 20 6 DSR GENECOM 1 User s manual 2 8 Installation Connecting data communications devices Serial interface board 2RS232 new release Serial linking cords between system and modem Standard 9 pin connector DB 25 DB 9 Ground 7 5 Ground RXD 3 2 RXD TXD 2 L 3 TXD CTS 5 8 CTS RTS 4 4 7 RTS DTR 20 amp g
18. rs Modem parameters Stop bits Modem parameters Allows to define the commands sent by GENECOM to the modem Read your modem user s manual before modifying these parameters Select option G in the GENECOM parameters menu Option E is used to select the default Hayes standard command set Table 2 Hayes standard command set Control E Command Observations characters AT Attention code Qn Quiet vocal mode Initialization AT Q0 V1 E1 S0 0 Vr Numeric verbal result codes En Echo off on Sn X Set register nto value X Dial ATDT DT Touch tone dialing DTMF Escape Escape sequence Drop ATH H Off hook 4 4 GENECOM 1 User s manual Backup Restore Select option B in the main menu The Backup restore menu is displayed Option A See Backup page 5 2 OptionB See Restore page 5 4 Option C See Force CDR buffer transfer page 5 6 Option D See Country selection page 5 6 Versions V400 or later From system release V400 the connection to the system is direct Built in V23 modem DID number Warning When the built in modem is used the PC serial port configuration has to match V23 protocol i e 1200 baud speed 7 data bits and even parity For obvious security reasons the installer s login password has to be entered for backup and restore operations 1 Enter the Installer s login password Ixxxx 2 Backup restor
19. tem AD if no alphabetical AD E Abbreviated dialing Personal AD SVN AD groups if no alphabetical AD F Call detail recording Customized CDR SVX G Alphabetical AD LOUER NE sv8 DISA parameters DISA Coverage paths SDI I DSS configuration DSS configurations SVM Serial port assignment Attendant consoles J System parameters Feature access codes SVA System wide timers Power supply 5 4 GENECOM 1 User s manual Backup Restore Restore Tables of the different restore sessions according to system release Table 7 V140 Name of Option Name of session Download contents file Complete except alphabe A A tical AD Complete system restoring except alphabetical AD data SVT Terminal translation initialization B Extension configuration Extensions SVP Extension groups Trunks Call coverage answer group C Trunk configuration Outgoing trunk groups SVR Outgoing routing patterns Day Night service incoming destination Emergency call list D Restriction CORs SVD Time of day plans System AD if no alphabetical AD E Abbreviated dialing Personal AD SVN AD groups if no alphabetical AD F Call detail recording Customized CDR SVX 800 AD numbers G Alphabetical AD Label fields SV8 SDA parameters H SDA Colis e SDA number assignments SVS Coverage paths l Voice processing services eee groups SVV J DSS configuration DSS configurations S
20. xternal modem we advise the following system serial port configuration Baud rate 9600 Lower speeds may be used but remember that the higher the speed the faster the transmission Character length 8 bits Parity none Number of stop bits 1 X on X off inactive Note When the serial port configuration is modified the connection betwwen the system and the PC is interrupted and GENECOM restart procedure must be carried out For remote operation via the built in modem V400 or later we advise the fol lowing PC serial port configuration V23 protocol Baud rate 1200 Character length 7 bits Parity even Number of stop bits 1 X on X off inactive Note When the serial port configuration is modified the connection betwwen the system and the PC is interrupted and GENECOM restart procedure must be carried out 2 6 GENECOM 1 User s manual GENECOM1 start up procedure Main menu The start up procedure is carried out in DOS 1 Select GENECOM directory 2 Enter the command GENECOM The main menu is displayed Option A See GENECOM parameters page 4 1 Option B See Backup Restore page 5 1 Option C See System administration page 7 1 Option D See Remote connection disconnection page 3 2 Option E See Configuration conversion page 6 1 Eg Select option To select an option you may either Use the PGUP and PGDN buttons to select the appropriate line and press ENTER or
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