TM-H2000 Product Information Guide
Contents
1. covers Error Steadily on when the printer is offline See if a cover is open Blinking if there is an error Turn the printer off for a few seconds then turn the printer back on If still blinking contact a dealer or qualified service person Paper Comes on when roll paper is low or out Flashes when the product is performing a self test Slip Blinks when the printer is ready to receive slip paper Steadily on during printing of a slip and blinks again when slip paper should be removed Buttons Feed Pressing this button once feeds paper by one line Holding this button down feeds paper continuously Release Pressing this button releases slip paper or starts a slip paper self test EPSON TM H2000 3 EPSON TM H2000 Loading Paper Installing a Ribbon Receipt Section Caution To avoid injury do not touch any part of the printer other than the roll paper when the cover is open Note Do not open the paper roll cover when the printer is printing or feeding paper Only use paper that meets specifications and do not use rolls that have the paper glued onto the core 1 Be sure the printer is not receiving data then open the roll paper cover by lifting the two tabs on the roll paper cover and pushing the cover back 2 Remove the used roll paper core if there is one and insert the roll paper in the direction shown below 3 Pull out some paper and close the roll paper cover 4 T2. EPSON EXCEED YOUR VISION TM H2000 Product Information Guide What sin TNS BOX nati dde ctins 1 Acre Sepiii narea e e E onndsadstad datils E E EEA eaddudie desvedunewniengradeedniguasesiedagivaneds 1 Printer SECCION torta id tia 1 e neutionsees E A E E saves ssatvesageaqtudswuaueetietdaneuosnsn 2 A A eons 2 A 2 DI a o le t sca 2 E cate cncsaedaslcnass deauatenseameatced EEE needa ak EAEE E nET AEREAS E E EE E 2 ROT kaea nen A E AE E EA E aloe aoa EAR 3 Loading Papi toi 4 HASTEN GAA IS OO E PPP AU a OE r ET 4 Testing the Printer aia dio apodado edo ire VE med E 4 Removing a Paper Jam nn nn rr 5 Related Documentation EPSON TM H2000 Roll paper cover Control panel Receipt unit Manual cutter Front cover Power switch Control panel Power LED Error Error LED amp Paper Paper LED D Slip Slip LED rH Feed Feed button O vo Release Release button Customer display Power supply 18 J Drawer kick out N USB in Ethernet erface Serial e g jhe Parallel Interface 6 12 What s in the Box 1 Printer 1 User s Manual LJ Small thermal paper roll for operational testing Power supply and AC cable Energy Star models only 1 Cable connector cover 1 Power switch cover Y ERC 43B endorsement ribbon Accessories Option Model Pa
3. SR 4 Word length 7 bits 8 bits 5 Parity check Yes No 6 Parity selection Even Odd 7and8 Transmission speed See table below EPSON TM H2000 Transmission speed Switch 1 7 Switch 1 8 4800 ON ON 9600 OFF ON 19200 ON OFF 38400 OFF OFF Bank 2 Function ON OFF 1 Handshaking BUSY Receive buffer Offline or ful receive buffer ful 2 Customer display DM D Connected Not connected connection 3and4 Print density See table below 5and6 Reserved Set to OFF Do not change 7 I F pin 6 reset Enabled Disabled 8 I F pin 25 reset Enabled Disabled Level Function Switch 2 3 Switch 2 4 1 Standard OFF OFF 2 Medium ON OFF 3 Dark OFF ON Parallel Interface Bank 1 Function ON OFF 1 Auto line feed Always enabled Always disabled 2 Receive buffer capacity 45 bytes 4 KB 3 8 Reserved Set to OFF Do not change Bank 2 Function ON OFF 1 Handshaking BUSY Receive buffer Offline or full receive buffer full 2 Reserved Set to OFF Do not change 3and4 Print density See table below 5 7 Reserved Set to OFF Do not change 8 F pin 31 reset Set to ON Do not change Level Function Switch 2 3 Switch 2 4 1 Standard OFF OFF 2 Medium ON OFF 3 Dark OFF ON 6 12 Control Panel LEDs O Power On when the power is on Note Turn off the product before opening any
4. ear off the extra paper using the manual cutter Slip Section When inserting slip paper be sure that the right side of the paper is against the right side of the paper guide as shown below 4 EPSON TM H2000 6 12 Note Be sure to turn on the power before installing the ribbon 1 Unpack the ribbon and turn the knob on the ribbon in the direction marked on the ribbon to remove any slack 2 Turn the printer on 3 Open the printer s front cover using the tabs on each side of the cover 4 Remove the old ribbon if this is one 5 Insert the new ribbon until it clicks into place 6 Close the printer s front cover Testing the Printer Receipt Section Follow the steps below to perform a self test on roll paper 1 Make sure the printer is off and all the covers are closed 2 Press and hold the Feed button and turn on the printer The printer prints its status and the Paper LED begins flashing 3 To continue the self test press the Feed button The self test is complete when completed is printed Slip Section Follow the steps below to perform a self test on roll paper 1 Make sure the printer is off and all the covers are closed 2 Press and hold the Release button and turn on the printer 3 When the Slip LED begins flashing insert a slip The self test is complete when completed is printed EPSON TM H2000 Removing a Paper Jam Related Documentation R
5. eceipt Section Caution Do not touch the thermal head because it can be very hot after printing Let it cool before you remove the jammed paper 1 Turn off the printer 2 open the roll paper cover by lifting the two tabs on the roll paper cover and pushing the cover back 3 Remove the jammed paper 4 Close the roll paper cover Slip Section 1 Turn off the printer 2 Open the printer s front cover using the tabs on each side of the cover 3 Open the franking unit using the lever at the right of the franking unit 4 Remove the jammed paper 6 12 EPSON TM H2000 Specifications EPSON TM H2000 Developer Guide EPSON TM H2000 User Guide EPSON TM H2000 Technical Manual EPSON TM H2000 5
6. rgizing alphanumeric 95 characters international 37 characters extended graphics 128 x 12 pages including a space page Interfaces Built in USB 2 0 Full speed Optional serial parallel USB Ethernet and wireless Media Roll Paper Paper type thermal roll paper Paper size 58mm or 80 mm wide Slip Paper Paper type Paper size Minimum paper size Sheets Total thickness normal pressure sensitive or carbon copy paper 2 68 to 9 06 W x 2 68 to 11 69 L 68 to 230 mm W x 68 to 297 mm L 2 68 x 5 98 68 x 152 mm 3 parts maximum 0 0035 to 0 0122 0 09 to 0 31 mm 2 EPSON TM H2000 6 12 Reliability Receipt Printer Print head life 150 million pulses 150 km Mechanism 20 million lines Autocutter 2 million cuts MTBF 360 000 hours MCBE 96 million lines Endorsement Printer Print head life 200 million characters MTBF 180 000 hours MCBE 65 million lines Safety EMI ECC part15B Subpart B Class A CAN CSA CEI IEC CISPR 22 Class A Safety Standards UL60950 1 CAN CSA C22 2 No 60950 1 Tested using the PS 180 Dimensions Dimensions H x W xD 7 13 x 6 30 x 10 94 181 mm x 160 mm x 278 mm Weight approx 8 82 lb 4 0 kg Dip Switches Serial Interface Bank 1 Function ON OFF 1 Data reception error Ignored Prints 2 Receive buffer capacity 45 bytes 4 KB 3 Handshaking XON XOFF DTR D
7. rt Number AC adapter with AC cable PS 180 C825343 AC adapter without AC cable PS 180 C825341 AC cable AC CABLE 205498100 Interface boards UB series see price sheet Epson customer display series DM D see price sheet 58 mm paper guide PG 58ll C32C814622 Endorsement ribbon ERC 43 B ERC 43 B Franker cartridge EFC 02 A43S020479 Printer Specifications Printing Print methods receipt thermal line printing slip endorsement serial impact dot matrix Receipt Section Dot density 203 dpi x 203 dpi dpi dots per inch 25 4 mm 2 83 72 mm 576 dots 3 15 paper 2 1 52 5 mm 420 dots 2 28 paper font A 48 font B 64 3 15 paper font A 35 font B 46 2 28 paper Print width Characters per line Print direction unidirectional with friction feed Print speed 10 2 sec 260 mm sec maximum Paper feed speed approx 7 9 sec 200 mm sec continuous paper feed EPSON TM H2000 1 EPSON TM H2000 Character sets alphanumeric 95 characters international 37 characters extended graphics 128 x 11 pages including a space page Slip Endorsement Section Head wire matrix Print width Characters per line Printing direction Print speed Character sets 9 pin vertical 1 72 wire pitch 2 80 71 2mm max font A 25 font B 33 endorsement font 40 Bidirectional minimum distance printing Approx 4 0 lps 40 column 21 1 cpi with normal head ene
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