GSM800E Comelit Powercom 1enh
Contents
1. lt Comel lit ennon Passion and innovation Installation Manual for Technical Support Tel 01707377203 GSM 800 iICALL GSM Intercom System Installation Side View Fig 1 Rear View Antenna Speech Unit 4 x A Ne Transmitter Modul peas s se Keep antenna high as peue possible and above 4 5 feet electronics audio Ss Entrance equipment to eres Pillar eliminate interference as to gate panel Fig 2 IMPORTANT Do NOT drill Intercom holes in the top or near the top of the enclosure Transmitter Do NOT use silicone iaka sealants Keep short as possible 8 meters max Wi rl Ng Antenna connector Finger tighten only nrn N vV k OO0Ot HANM j 12v out To a Relay 1 1 VOOLOOOOO OOOO S gt Press Momentary a A O Latch gt i 0000 1 Unlatch amp Ell 5 Aaa Relay 2 oi eo e pp Momentary gt 7 S e s Latch gio 5 og S Unlatch 229 L a A 7 a Gate Status LZ E Eee 7 Button8 4 sai aa r OO AN 4 cael ie rae iB ee Button6 M A ee g c a lt y y y i or o m st O 3 i ES 5 5 5 Slo Oo i EE E Ske D COOOOWOOOOOOOO oa ao a se o i 2888a5 O O oo2. 3 3 Ok ook L d Solid core of shield connected to OV on COCOCOCOCOOOOOOOOO 12v or 15v PCB above for better audio quality Awi xx d c ONLY WARNING Keypad Connections Do NOT use 24v ac e roo iat oo Microphone Installing SIM card Before installing SIM card switch OFF POWER ensure that the card has been registered activated and has some calling credit Check it works ina mobile phone first Ensure it has the pin code request disabled and is a GSM SIM card operating on 850 900 1800 or 1900 MHz IMPORTANT The SIM card holder is FRAGILE Do NOT force Do NOT use a screwdriver WARNING Installing or removing the SIM card without first switching off the power will cause damage to this unit 5 i xl Please allow 20 30 seconds for the unit to boot up and detect the network Once successful connection has been made the unit will sound a confirmation tone and the status LED will begin flashing If there is a fault or problem the unit will emit a series of bleeps or warning tones Programming Programming is carried out by sending SMS texts to the unit 1 First check reception Send the following SMS to the unit 20 The unit should reply SIGNAL LEVEL PUTT TTT Where will be between 1 and 31 Below 14 can cause problems with relay operation or no voice from the gate to the 1 12 13 20 21 31 house Take action to improve reception Poor Medium Good 2 Program the numbers you wish the unit to di
3. The intercom will end the call keypad to activate the for you door or gate default code 5678 shown Using the Android App If you are using Android you can purchase the Android app at the google play store GSM GATE The app allows easy advanced control of the intercom and gates or door by the simple press of the buttons shown The app will need configured with the SIM card phone number of your intercom before it can be used Once the app is installed pressing the MENU button on your phone will display the setting screen below where you can enter the SIM card phone number If your gate system is set for timed operation where it automatically closes after a preset delay you may be able to take advantage of the latching features deded tnd h L GSM GATE gt a gt e gt imal Gsm ton to trigger gates imal GsM GATE Press button to tric er gates RIGGE OARE speed dials your intercom ENTER GATE PHONE NUMBER Hold open gates bee Pes sends latch SMS command GATES d G GATES ENTER TEXT COMMAND TO UNLATCH GATES AES BRAND DEFAULT COMMAND 35 5678 Release un hold gates sends unlatch SMS command ENTER TEXT COMMAND TOLATCH GATES AES BRAND DEFAULT COMMAND 34 5678 Press for additional features 1 Check gate open or closed 2 Check reception level 3 Check stored numbers
4. hang up without answering the call First the unit must know what country it is operating in 1 Program the country code as follows Where can be 1 3 digits long For USA enter 1 as the country code For UK enter 44 and so on Do not use any leading zeros 12 1234 71 2 Enter the telephone numbers required to have access control Do not enter country code just the complete number as you would dial it as follows Programming telephone number 987654321 to have access by caller ID Up to 3 numbers can be sent together in the same SMS Just add 72 then the number of the relay 1 or 2 then the phone number followed by each time The pass code only needs to be put at the beginning of each new message 12 1234 72 1 987654321 Pass code Data Relay Function code Please note Even if the unit has been programmed to dial out to a number and you also want this number to have access by caller ID then you must also enter it again under the 72 feature as described above Additional Programming Parameters Code Description Default 0177 Change access control password allows users not in caller ID list 0277 to call intercom and use pass code to activate relay 9678 03727 Change monitoring mode password dial to listen in mode 1212 anm Delete a button calling number where nn number ie 11 12 or 13 Speaker volume Where level 0 3 Max monitoring time for listen in mode when call
5. 4 Enter 0 for latching relay or 1 99 for pulse relay time then press E KEY symbol 5 Enter the new code followed by E several times to 6 The LED should not turn off cancel and start again Fault finding and FAQ s Q The unit will not power up No LEDs on A Check power supply voltage is between 12 15v dc at the modem Q The unit powers up but there is a bleeping from the door station A This means the unit is not able to detect the network for some reason Check the SIM card is activated and has calling credit Power off the unit remove the SIM and check it in a mobile phone to verify it can make a call Check the SIM does not ask for a PIN code when put in a phone If it does then disable the PIN code request Check the SIM is a standard GSM SIM not 3G or 4G only SIM If you are unsure contact your SIM card provider to verify Frequency of operation should be any one of the international quad band standards 850 900 1800 1900 MHz Check the reception is good Poor reception is not sufficient Check the antenna has been mounted as high as possible not near large metal objects or wet green shrubs etc Fit an externally mounted high gain larger antenna Q The unit calls the first number but there is not enough time to answer before it diverts to the next number A Increase the no answer time as per programming instructions Q The unit calls the first number but voicemail comes on before it can r
6. al when the call button is pressed up to a maximum of 3 numbers Each SMS must start with the pass code default 1234 in the following format 12 1234 followed immediately by a command E g to program the telephone number 987654321 enter the following SMS Up to 3 numbers can be sent together in a single SMS as follows 42 1234 11 1tel number1 112tel number2 113tel number3 111 Telephone number 1 112 Telephone number 2 113 Telephone number 3 12 1234 1 11987654321 Pass code Data Function code Note If using more than 1 button panels further dialling out numbers can be programmed as follows With this format being used up to 8 buttons Button 2 Button 3 121 Telephone number 1 131 Telephone number 1 122 Telephone number 2 132 Telephone number 2 123 Telephone number 3 133 Telephone number 3 3 It is recommended to change the no answer time if there is more than 1 number stored This stops the unit ringing a number after a set time and can be used to prevent voicemail answering the call Send the following SMS 12 1234 52 can be 2 digits from 10 99 seconds default is 20 Caller ID access control Programming The unit can allow up to 100 telephone numbers to be stored for users to be able to ring the system for automatic entry This uses caller ID like a phone to determine the identity of the caller When a recognised number calls the unit it will trigger output 1 or 2 and
7. anel If the relays do not make a clicking sound then check this feature on a different mobile cell phone or landline If it works on a different phone check the settings on the phone in question under DTMF tones Failure of DTMF tones to operate correctly is also a symptom of low reception Check steps above on improving reception User Manual For GSM 800 ICALL Intercom This GSM intercom system will call up to 3 telephone numbers in sequence when a call button is pressed There are several modes of operation depending on how the unit has been programmed by your installer The following instructions will assume default programming Output Gate Door 1 Options Press to trigger relay open Press to latch relay or hold open Press 1 to unlatch relay or close Intercom calling your phone My Gate q Call button D OET Output Gate Door 2 Options eee Press 7 to trigger relay open Press 8 to latch relay or hold open Press 9 to unlatch relay or close ANSWER DECLINE Only some gate systems and locking Answer call devicesallow hold open control depending on manufacturer Access Control Options Option 1 If your number is Option 2 If your number 33 5678 saved inside the intercom Dialing is not saved in the memory just dial it and it will MY GATE intercom memory it will activate the door or gate 4 answer the call Enter the without answering your call a code on your telephone END
8. e cable or by installing the GSM antenna lower than the height of the speech panel If non of the above work try earthling the speech panel chassis to OV of the power supply This is also a symptom of poor reception Try above steps on checking and improving reception Q The or key does not work when the intercom calls a phone A Check if you can hear the relay clicking at the gate when the or key is pressed during a call If it can be heard then the system is working check wiring between the relays and the lock or gate panel If the relays do not make a clicking sound then check this feature on a different mobile cell phone or landline If it works on a different phone check the settings on the phone in question under DTMF tones Failure of DTMF tones to operate correctly is also a symptom of low reception Check steps above on improving reception Keypad Programming for keypad models Firstly you will be required to enter a new programmers code 1 Power up the unit 2 Insert a jumper between PGM and or GND Check red LED is ON 4 Enter in a code of your choice from 1 to 8 digits long then press E 5 Wait for 10 seconds or for the confirm tone to sound 6 Remove the jumper Entering a new user code 1 Press 0 then E Check that the red LED is lit NOTE If you make 2 Enter in the programmers code then press E an error press the 3 Enter the relay ID number 1 or 2 then press E button with the
9. ing the intercom 9 00 60 mins 00 no limit mn Change programming password 572 2H Unit can call or SMS service number by set duration to prevent SIM card deactivation if seldom used 00 60 days 00 no inform 582 Choose between scheduled call to service number or send SMS to service number 1 for SMS 2 for call 77number Store service number to receive scheduled SMS or call from intercom Delete service number Dial in mode for withheld numbers or non stored numbers 1 f answer the call amp wait for pass code 2 answer the call amp automatically activate 2 wa h Delete phone number for caller ID access Check stored numbers Note no pass code needed for this command O dial out number Dial in number sending SMS Commands All of the features shown on the Android app are also available for non Android users or non smart phone users You can simply send the same SMS commands manually to the intercom as detailed below RELAY 1 33 5678 Momentary trigger output relay default user pass code 5678 24 5678 Latch output relay default user pass code 5678 35 5678 Un latch output relay default user pass code 5678 RELAY 2 36 5678 Momentary trigger output relay default user pass code 5678 37 5678 Latch output relay default user pass code 5678 38 5678 Un latch output relay default user pass code 5678 20 Check reception level of intercom 21 Check stored numbers Unit will reply with lis
10. ing the second number A Decrease the no answer time as per programming instructions Q The caller ID part does not work A Be sure to program the caller ID part under 71 feature If your number is a private or number withheld then it will not work Q There is no audio from the gate but the person at the gate can hear ok A This can be due to low reception Check reception level by 20 Change SIM card if necessary to another network which may have better coverage Purchase a high gain antenna This may also be caused by either a defective microphone or incorrect microphone wiring or a short circuit by whiskers between the centre core and the shielding or excessive microphone cable length Q The audio quality that can be heard on the remote telephone is poor or humming buzzing A This can be caused by excessive cable length on the microphone cable or by not using screened microphone cable or by installing the GSM antenna lower than the height of the speech panel If non of the above work try earthling the speech panel chassis to OV of the power supply This is also a symptom of poor reception Try above steps on checking and improving reception Q The or key does not work when the intercom calls a phone A Check if you can hear the relay clicking at the gate when the or key is pressed during a call If it can be heard then the system is working check wiring between the relays and the lock or gate p
11. or reception is not sufficient Check the antenna has been mounted as high as possible not near large metal objects or wet green shrubs etc Check the antenna connection Visually inspect that the centre pin inside the antenna is intact and has not been pushed back inside the fitting Q The unit calls the first number but there is not enough time to answer before it diverts to the next number A Increase the no answer time as per programming instructions Q The unit calls the first number but voicemail comes on before it can ring the second number A Decrease the no answer time as per programming instructions Q The caller ID part does not work A Be sure to program the caller ID part under 72 feature If your number is a private or number withheld then it will not work Q There is no audio from the gate but the person at the gate can hear ok A This can be due to low reception Check reception level by 20 Change SIM card if necessary to another network which may have better coverage Purchase a high gain antenna This may also be caused by either a defective microphone or incorrect microphone wiring or a short circuit by whiskers between the centre core and the shielding or excessive microphone cable length Q The audio quality that can be heard on the remote telephone is poor or humming buzzing A This can be caused by excessive cable length on the microphone cable or by not using screened microphon
12. t of stored numbers dial in number O dial out number 22 Check gate door status Unit will reply Relay On Off Detect On Off SIM cards amp Credit Please note that if you are using a Pay amp Go or Pre pay SIM card which requires topped up occasionally most network providers provide a feature called Auto Top Up This allows you to register the SIM card on their web site and create a payment method When the credit runs low the network will automatically top up your SIM card so that you don t have to worry about running out Contact your network provider in your country for more information or register with them online Fault finding and FAQ s Q The unit will not power up No LEDs on A Check power supply voltage is within 11 5V 15 5V DC Q The unit powers up but there is a bleeping from the door station A This means the unit is not able to detect the network for some reason Check the SIM card is activated and has calling credit Power off the unit remove the SIM and check it in a mobile phone to verify it can make a call Check the SIM does not ask for a PIN code when put in a phone If it does then disable the PIN code request Check the SIM is a standard GSM SIM not 3G or 4G only SIM If you are unsure contact your SIM card provider to verify Frequency of operation should be any one of the international quad band standards 850 900 1800 1900 MHz Check the reception is good Po
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