LG Digital Signage
Contents
1. Do not cover the product with cloth or other material eg plastic while plugged in The product can be deformed or fire can break out due to internal overheating Place the product on a flat and stable surface that is large enough to support the product If the product is dropped you may be injured or the product may be broken Install the product where no Electromagnetic Interference occurs Keep the product away from direct sunlight The product can be damaged Do not place the product on the floor Small Children and others may trip over it Do not install this product on a wall if it could be exposed to oil or oil mist This may damage the product and cause it to fall For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces Precautions in Moving the Product A WARNING Make sure to turn off the product You may be electrocuted or the product can be damaged Make sure to remove all cables before moving the product gt You may be electrocuted or the product can be damaged When lifting or moving the product do not hold it upside down while holding only the stand This may cause the product to fall resulting in damage or injury Do not shock the product when moving it You may be electrocuted or the product can be damaged Make sure the panel faces forward and hold i2. LG Life s Good OWNER S MANUAL KDE Signage MONITOR SIGNAGE Please read this manual carefully before operating the your set and retain it for future reference 22SM3B www lg com HSITDNA TABLE OF CONTENTS IMPORTANT PRECAUTIONS Ww Electrical Power Related Precautions Precautions in installing the Product Precautions in Moving the Product un A BW Precautions in Using Cleaning the Product 5 On Disposal Only Hg lamp used LCD Monitor 6 LICENSES N ASSEMBLY AND PREPARATION Optional Accessories Parts and Buttons Portrait Layout O o o N Attaching and removing the LG Logo Bracket 10 Installing the Wall Mount Plate 10 Installing on the Wall 12 REMOTE CONTROL 14 MAKING CONNECTIONS 14 Connecting to a PC 14 External Device Connection 15 Using the Input List 16 TROUBLESHOOTING 19 PRODUCT SPECIFICATIONS WARNING This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling H Do not insert metal or other conductive materials into the product I m porta nt Preca utions openings Additionally do not touch the power cable right after m Please read these safety precautions carefully before using the plugging into the wall input terminal product gt You may be electrocuted n The appliance coupler is used as the disconnect device x A WARNING Please make sure
3. your model m 2 Q N I Optional Accessories Without prior notice optional accessories are subject to change to improve the performance of the product and new accessories may be added The illustrations in this manual may differ from the actual product and accessories KT SPO Q note Optional accessories are available for some models If necessary please purchase them separately Pixel sensor is sold separately You can obtain additional accessories from your local retail store HSITDNA Parts and Buttons The image may be different according to the model O INPUT O I Buttons INPUT Changes the input source e y I Turns the power on or off Portrait Layout When installing in a portrait layout rotate the monitor counterclockwise 90 degrees when facing the screen D JS Using Kensington Lock This is not available for all models The Kensington security system connector is located at the back of the monitor For more information on installation and use of this system refer to the manual provided with the Kensington security system or visit http www kensington com Connect the Kensington security system cable between the monitor and a table Q note e The Kensington security system is optional You can obtain additional accessories from most electronics retail stores Attaching and removing the LG Logo
4. Bracket m 2 For certain models only Q The image may be different according to the model 2 Removing the LG Logo Attaching the LG Logo on the right side 1 Lay a clean cloth on the floor and then put the 1 Lay a clean cloth on the floor and then put the monitor on it with the screen face down Using monitor on it with the screen face down Using a screwdriver remove the screw that secures a screwdriver remove the screw that secures the LG Logo Bracket to the bottom rear of the the LG Logo Bracket to the bottom rear of the monitor monitor LG Logo Bracket 2 After removing the screw remove the LG Logo Attach the LG Logo Bracket with a screw aligning it with the hole on the right side 2 After removing the screw remove the LG Logo When re attaching the LG Logo repeat the process in reverse order HSITDNA 10 Installing the Wall Mount Plate This monitor meets the specifications for the wall mount plate or other compatible devices 1 Place the screen face down To protect the screen from scratches cover the surface with a soft cloth 2 Place the wall mount plate onto the monitor and align it with the screw holes 3 Tighten the four screws to fix the plate to the monitor using a screwdriver Q NOTE e The wall mount plate is sold separately e For more information on installation refer to the wall mount plate s installation guide e Be careful not to apply too much force wh
5. attached by the user without device configuration or user intervention when powering up External Device Connection Connect a HD receiver DVD or VCR player to the monitor and select an appropriate input mode Some of the cables are not provided For the best picture and sound quality connecting external devices to your monitor using HDMI cables is recommended Q NOTE e For the best image quality using the monitor with HDMI connection is recommended e To comply with the specifications of the product use a shielded interface cable with ferrite core such as a D sub 15 pin cable and HDMI cable e If you turn the monitor on when the set is cold the screen may flicker This is normal e Sometimes red green or blue spots may appear on the screen This is normal e Use a High Speed HDMI cable e Use a certified cable with the HDMI logo attached If you do not use a certified HDMI cable the screen may not display or a connection error may occur e Recommended HDMI Cable Types High Speed HDMI Cable High Speed HDMI Cable with Ethernet e If you cannot hear any sound in HDMI mode please check your PC settings Some PCs require you to manually change the default audio output to HDMI e If you want to use HDMI PC mode you must set your PC DTV to PC mode e You may experience compatibility issues if you use HDMI PC mode e Make sure the power cable is disconnected e If you connect a gaming device to the monitor us
6. more than 24 bits true color Select Control Panel Display Settings Color Table menu in Windows Screen color is unstable or mono colored e Check the connection status of the signal cable Or re insert the PC video card Do black spots appear on the screen e Several pixels red green white or black color may appear on the screen which can be attributable to the unique characteristics of the LCD panel This is not a malfunction of the LCD The operation does not work normally Problem Action The power suddenly turned off e Is the Timer set e Check the power control settings Power interrupted m 2 Q N L 18 CAUTION HSITDNA e Displaying a still image for a long time may cause damage to the screen resulting in a ghost image Damage resulting from the reason above is not covered by the product warranty e Image sticking does not occur when using constantly changing images but may occur when using a fixed image for an extended period of time Therefore it is recommended that you use the instructions below to decrease the likelihood of image sticking occurring when using a fixed image It is recommended that you change the screen at least once every 12 hours at the very minimum if done more frequently the prevention of image sticking is more effective Recommended operating conditions Change the background and the character colors using th
7. output ports RS 232C IN AUDIO IN PIXEL SENSOR LAN RGB IN HDMI IN USB IN Embedded battery Applied Environmental Operating 0 C to 40 C Conditions Temperature Operating Humidity 10 to 80 Storage 20 C to 60 C Temperature Storage Humidity 5 to 95 refers to alternating current AC and refers to direct current DC HSITDNA 20 22SM3B LCD screen Pixel pitch 0 08265 mm H x 0 24795 mm V Power Rated power AC 100 240 V 50 60 Hz0 9 A Power consumption On Mode 35 W Typ Sleep Mode RGB HDMI lt 1 0 W Off Mode lt 0 5 W Dimensions Width x Height x Depth Weight Head 510 3 mm x 302 1 mm x 53 8 mm 3 6 kg Wireless module LGSBW41 Specifications Wireless LAN Bluetooth Standard IEEE 802 11a b g n Standard Bluetooth Version 4 0 Frequency 2400 to 2483 5MHz Frequency range 5150 to 5250 MHz range 2400 to 2483 5MHz 5725 to 5850 MHz Because band channel used by the country could be different the user can not change or adjust theoperating frequency and this product is set for the regional frequency table This device should be installed and operated with minimum distance 20 cm between the device and your body And this phrase is for the general statement for consideration of user environment Contains FCC ID BEJLGSBW41 Contains IC 2703H LGSBW41 RG
8. B PC Support Mode Resolor PAER rem i frequency 720 x 400 31 468 70 8 640 x 480 31 469 59 94 800 x 600 37 879 60 317 1024 x 768 48 363 60 0 1280 x 720 44 772 59 855 1280 x 960 60 60 1280 x 1024 63 981 60 02 1680 x 1050 65 29 59 954 1920 x 1080 67 5 60 HDMI Support Mode Resolution A ines frequency 640 x 480 31 469 59 94 800 x 600 37 879 60 317 1024 x 768 48 363 60 1280 x 720 44 772 59 855 1366 x 768 47 7 60 1280 x 1024 63 981 60 02 1680 x 1050 65 29 59 954 1920 x 1080 67 5 60 21 HDMI DTV Support Mode Resolution P ees frequency 480 60p 31 5 60 576 50p 31 25 50 720 50p 37 5 50 720 60p 45 60 1080 50 28 1 50 1080 60 33 75 60 1080 50p 56 25 50 1080 60p 67 5 60 NOTE e PC resolutions available for the Input Label option in RGB HDMI input modes 640 x 480 60 Hz 1280 x 720 60 Hz 1920 x 1080 60 Hz 480p 720p and 1080p DTV resolutions e Vertical frequency The product display functions by the screen image changing dozens of times every second like a fluorescent lamp The vertical frequency or refresh rate is the number of image displays per second The unit is Hz e Horizontal frequency The horizontal interval is the time taken to display one horizontal line When 1 is divided by the horizontal interval the number of horizontal lines displayed every second can be tabulated as the horizontal frequency The unit is kHz m 2 9 N L LG Make
9. Problem Action Did you install the driver e Check if the Plug amp Play function is supported by referring to the video card user manual The screen image looks abnormal Problem Action Is the screen position wrong e Check if the video card resolution and frequency are supported by the product If the frequency is out of range set to the recommended resolution in the Control Panel Display Setting menu The screen is displayed abnormally e The proper input signal is not connected to the signal port Connect the signal cable that matches with the source input signal After image appears on the product Problem Action After image appears when the e If you use a fixed image for a long time the pixels may be product is turned off damaged Use the screen saver function e When a dark image is displayed on the screen after an image with high contrast black and white or gray this may cause image sticking This is normal for LCD screen products The audio function does not work 17 Problem Action No sound e See if the audio cable is connected properly e Adjust the volume e See if the sound is set properly Sound is too dull e Select the appropriate equalizer sound Sound is too low e Adjust the volume Screen color is abnormal Problem Action Screen has poor color resolution 16 colors e Set the number of colors to
10. a single outlet Use a power bar with a grounding terminal designed for exclusive use with the computer gt A fire can break out due to overheating Do not touch the power plug with wet hands Additionally if the cord pin is wet or covered with dust dry the power plug completely or wipe dust off before plugging in the cord You may be electrocuted due to excess moisture If you don t intend to use the product for a long time unplug the power cable from the product Covering dust can cause a fire or insulation deterioration can cause electric leakage electric shock or fire Insert the power plug firm so it cannot come loose A loose connection can cause fire Hold the plug when pulling out the power cable Do not pull the plug out by the wire Do not bend the power cord with excessive force or put heavy objects on the power cord The power line can be damaged which may cause electric shock or fire HSITDNA Precautions in installing the Product A WARNING Keep away from heat sources like eaters or open flames gt Electrical shock fire malfunction or deformation may occur Keep the packing anti moisture material or vinyl packing out of the reach of children gt Anti moisture material is harmful if swallowed If swallowed by mistake force the patient to vomit and visit the nearest hospital Additionally vinyl packing can cause suffocation Keep it out of the reach of children Do not put heavy obj
11. actions in reverse The illustrations may differ from the actual accessories N caution e Do not mix old and new batteries as this may damage the remote control e Be sure to point the remote control toward the remote control sensor on the monitor e Use the remote control within 3 m from the front 000 SETTINGS 0 POWER Turns the monitor on or off MONITOR ON Turns the monitor on MONITOR OFF Turns the monitor off ENERGY SAVING Reduces power consumption by adjusting peak screen brightness INPUT Selects the input mode 3D Used for viewing 3D videos This model does not support this 1 a A Toggles between numerical and alphabetical Depending upon the model this feature may not be supported Number and Alphabet buttons Enters numerical or alphabetical characters depending upon the setting Depending upon the model this feature may not be supported CLEAR Deletes the entered numerical or alphabetical character Depending upon the model this feature may not be supported Volume Up Down Button Adjusts the volume ARC Selects the Aspect Ratio mode AUTO Automatically adjusts picture position and minimizes image instability available for RGB input only Depending upon the model this feature may not be supported MUTE Mutes all sounds BRIGHTNESS Adjusts the brightness of the display PAGE Function is not supported in the this model Depending upon the model this feature may
12. e same time interval PW KEKE When changing colors using complementary colors helps to prevent image sticking Glass ITO or MoTi Pixel Layer Change the image using the same time interval Make sure that the characters or images before changing the image remain in the same location after changing the image What is image sticking When the LCD panel displays a static image for an extended period of time it can cause a voltage difference between the electrodes that operate the liquid crystals When the voltage difference between the electrodes builds up over time liquid crystals have a tendency to remain aligned in one direction During this process a previously displayed image remains visible This phenomenon is referred to as image sticking 19 PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions m 2 Q N L LCD screen Screen type Thin Film Transistor TFT Liquid Crystal Display LCD Screen Video signal Maximum resolution 1920 x 1080 60 Hz This may not be supported on some OS or graphic card types Recommended 1920 x 1080 60 Hz resolution This may not be supported on some OS or graphic card types Horizontal RGB HDMI 30 kHz to 83 kHz frequency Vertical frequency RGB 50 Hz to 75 Hz HDMI 56 Hz to 60 Hz Synchronization Separate Sync Digital Input
13. e the cable provided with the gaming device e It is recommended to use the speakers that are provided as optional accessories e High Speed HDMI cables transmit a HD signal up to 1080p and higher N caution e Connect the signal input cable and tighten it by turning the screws clockwise Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on the screen e Avoid displaying static images on the screen for a long period of time to prevent image burn Use a screensaver if possible e A wireless communication device near your monitor can affect the image 15 Using the Input List HOME gt e e RGB gt HDMI m 2 Q v I HSITDNA 16 TROUBLESHOOTING No image is displayed Problem Action Is the product power cord connected Check if the power cord is correctly plugged into the power outlet Does the Out of range message e The signal from the PC video card is out of the vertical or appear horizontal frequency range of the product Adjust the frequency range by referring to the Specifications in this manual Maximum resolution 1920 x 1080 60 Hz Does the Check signal cable message e The signal cable between PC and product is not connected appear Check the signal cable e Press the INPUT menu in the remote Control to check the input signal The Unknown Product message appears when the product is connected
14. ects on the product on sit upon it gt If the product collapses or is dropped you may be injured Children must pay particular attention Do not leave the power or signal cable where someone can trip over it The passerby can falter which can cause electrical shock fire product breakdown or injury Install the product in a neat and dry place Do not use near water Dust or moisture can cause electrical shock fire or product damage Do not add accessories that have not been designed for this display Ifyou smell smoke or other odors or hear a strange sound from the product unplug the power cord and contact LG Customer Service gt If you continue to use without taking proper measures electrical shock or fire can occur Ifyou dropped the product or the case is broken turn off the product and unplug the power cord gt If you continue to use without taking proper measures electrical shock or fire can occur Contact LG Customer Service Do not drop an object on or apply impact to the product Do not throw any toys or objects at the product gt It can cause injury to humans problems to the product and damage the display Keep out of reach of children and do not place toys near the product Make sure the product ventilation hole is not blocked Install the product more than 10cm from the wall gt If you install the product too close to the wall it may be deformed or fire can break out due to internal heat build up
15. ile mounting the wall mount plate as it may cause damage to the screen Installing on the Wall Install the monitor at least 10 cm away from the wall and leave about 10 cm of space at each side of the monitor to ensure sufficient ventilation Detailed installation instructions can be obtained from your local retail store Alternatively please refer to the manual for how to install and set up a tilting wall mounting bracket 10cm 10cm 10cm To install the monitor to a wall attach a wall mounting bracket optional to the back of the monitor Make sure that the wall mounting bracket is se curely fixed to the monitor and to the wall 1 If you use screws longer than the standard length it may damage the inside of the product 2 Anon VESA standard screw may damage the product and cause the monitor to fall LG Electronics is not liable for any accidents relating to the use of non standard screws Wall Mount A x B 100 x 100 Screw specifications M4 xL10 Number of screws 4 required Wall Mount Plate Optional e Wall Mount A x B gc s eN 1 NOTE e Use the screws specified by VESA standards e The wall mount kit includes the installation guide and all necessary parts e The wall mounting bracket is optional You can obtain optional accessories from your local dealer e The length of the screw may differ for each wall mounting bracket Be sure to use the proper leng
16. not be supported 13 PSM Selects the Picture Mode 1 HOME Activates the Launcher W BAL Enters the White Balance menu SETTINGS Accesses the main menus or saves your input and exit menus S MENU SuperSign menu key Depending upon the model this feature may not be supported Navigation Buttons Scrolls through menus or options OK Selects menus or options and confirms your input BACK Allows you to move back one step in the user interaction function EXIT Quit all OSD tasks and applications o gt SIMPLINK Allows you to control various multimedia devices to enjoy multimedia simply by using the remote control through the SimpLink menu Depending upon the model this feature may not be supported TILE Selects the TILE Mode PICTURE ID ON OFF When the Picture ID number matches the Set ID number you can control whichever monitor you want in multi display format USB Menu Control Buttons Controls media playback m 2 Q n L HSITDNA 14 MAKING CONNECTIONS You can connect various external devices to your monitor Change the input mode and select the external device you want to connect For more information about external device connections see the user manual provided with each device Connecting to a PC Some of the cables are not provided This monitor supports the Plug amp Play feature Plug amp Play a feature that enables a PC to recognize devices
17. or pen or make a scratch on it Keep proper distance from the product and rest from time to time gt Your vision may be impaired if you look at the product too closely or for too long Set the appropriate resolution by referring to the User s Guide Keep small accessories out of the reach of children Displaying a still image for long time on the monitor may leave persistent image or stain on the monitor screen To avoid this problem use a screen saver and power off when this product is not used Persistent image or stain caused by long time usage are not covered by the warranty on this product Do not use products using high voltage around the Monitor ex Electrical Swatter Monitor may have malfunction as its electrical shock Spray water onto a soft cloth 2 to 4 times and use it to clean the front frame wipe in one direction only Too much moisture may cause staining HSITDNA HOM HIGH DEFINITION MULTIMEDIA INTERFACE DIVX HD DOLBY DIGITAL PLUS S dts Q note LICENSES Supported licenses may differ by model For more information of the licenses visit www lg com The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries This DivX Certified device has passed rigorous testing to ensure it plays DivX video To play purchased DivX movies first register your device at vod div
18. sure to read the Safety Precautions before using the product The model and serial numbers of the SET are located on the back and one side of the SET Record it below should you ever need service MODEL SERIAL Life s Good WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Temporary noise is normal when powering ON or OFF this device
19. t with both hands to move If you drop the product the damaged product can cause electric shock or fire Do not place the product face down gt This may damage the TFT LCD screen Precautions in Using Cleaning the On Disposal Only Hg lamp used LCD Product Monitor 6 The fluorescent lamp used in this product contains a small amount a A WARNING of mercury I Do not attempt to disassemble repair or modify the product Do not dispose of this product with general household waste yourself Disposal of this product must be carried out in accordance to the Fire or electric shock can occur regulations of your local authority gt Contact LG Customer Service for repair When cleaning the product unplug the power cord and scrub gently with a soft cloth to prevent scratching Do not clean with a wet cloth or spray water or other liquids directly onto the product An electric shock may occur Do not use chemicals such as benzene paint thinners or alcohol Keep the product away from water Fire or electric shock accident can occur Avoid high temperatures and humidity Do not put or store flammable substances near the product There is a danger of explosion or fire Keep the product clean at all times Take a comfortable and natural position when working with the product Take a regular break when working with the product for a long time Do not press on the panel with a hand or sharp object such as nail pencil
20. th e For more information please refer to the user manual for the wall mounting bracket 11 AN CAUTION Unplug the power cord before moving or install ing the monitor to avoid electric shock Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off which could lead to injury Use an authorized LG wall mount and contact the local dealer or quali fied personnel Applying excessive force when tightening screws may cause damage to the monitor Dam age caused in this way will not be covered by the product warranty Use the wall mounting bracket and screws that conform to VESA standards Damage caused by the use or misuse of inappropriate components will not be covered by the product warranty When measured from the back of the monitor the length of each installed screw must be 8 mm or less Wall Mount Plate e Back of the Monitor Wall Mount Plate Back of the Monitor Screw Dimen sions M4xL10 Max 8mm m 2 Q N L 12 HSITDNA REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control Please read this manual carefully to use the monitor correctly To install batteries open the battery cover place batteries 1 5 V AAA matching and terminals to the labels inside the compartment and close the battery cover To remove the batteries perform the installation
21. the device is installed near the wall outlet to Failure to follow those warnings may result in death serious which it is connected and that the outlet is easily accessible injury or damage to the product or other property Do not unplug the power cord while the product is in use gt Electrical shock can damage the product A WARNING e As long as this unit is connected to the AC wall outlet it is not disconnected from the AC power source even if the unit is turned Indoor Use Only ff Electrical Power Related Precautions i A WARNING Use only the power cord supplied with the unit or another manufacturer s authorized cord gt Failure to do so may result in fire or electrical shock or damage to the product Use only a properly grounded plug and receptacle If you do not you may be electrocuted or injured Or the product might be damaged Do not use a damaged or loose plug This may cause electrical shock or fire Operate the display only from a power source i e voltage indicated in the product specification Otherwise the product can be damaged fire can occur or you may be electrocuted If you are not sure what type of power supply you have consult a certified electrician In the presence of thunder and lightning never touch the power cord and signal cable because it can be very dangerous It can cause electric shock Do not connect several extension cords electrical appliances or electrical heaters to
22. x com Find your registration code in the DivX VOD section of your device setup menu DivX Certified to play DivX video up to HD 1080p including premium content DivX DivX Certified and associated logos are trademarks of DivX LLC and are used under license Covered by one or more of the following U S patents 7 295 673 7 460 668 7 515 710 7 519 274 Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS DTS HD the Symbol amp DTS or DTS HD and the Symbol together are registered trademarks of DTS Inc DTS Inc All Rights Reserved The warranty will not cover any damage caused by using the product in an excessively dusty environment ASSEMBLY AND PREPARATION N CAUTION Always use genuine components to ensure safety and product performance The product warranty will not cover damage or injury caused by the use of counterfeit components Q NOTE e The accessories provided with your product may vary depending on the model or region Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions SuperSign Software amp Manual Downloading from the LG Electronics website Visit the LG Electronics website www lgecommercial com supersign and download the latest software for
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