APC-H10 User Manual - CableOrganizer.com
Contents
1. APC arcs ENGINEERED POWER SOLUTIONS www apc com Model H10 H Type Power Conditioner 990 2216 Copyright 2005 American Power Conversion All rights reserved The APC AV logo is a registered trademark of American Power Conversion All other trademarks are the property of their respective owners Safety Information Read this manual Read all of the safety and operating instructions before installing and operating this device Keep this manual Retain this manual and all of the safety information that came with this device Warnings Comply with all warnings presented in this manual as well as any found on the device Follow Instructions Follow all operating and use instruction Cleaning Unplug this device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a soft damp cloth for cleaning Note A product that is meant for uninterrupted service and for some specific reason such as the possibility of the loss of an authorization code for a cable TV converter is not intended to be unplugged by the user for cleaning or any other purpose may exclude the reference to unplugging this device Water and Moisture Do not use this product near any source of water or in an environment where the relative humidity may exceed 95 non condensing Placement Do not install this device on any unsteady surface Do not install this device on any heat source Ventilation Do not install t2. Safety Information i Protect Your Investment iii Introduction 1 Proven Expertise Proven Reliability 1 Safety Precautions 2 Package Contents 2 Unit Power Capacity 2 Features 2 Automatic Voltage Regulation AVR 2 Surge Protection 3 Isolated Noise Filter Banks INFB 3 DC Trigger 3 Removable Support Feet 3 12 Outlets 3 Sequenced Turn On Off 3 Front and Rear Panels 4 Front Panel Controls and Indicators 4 Rear Panel Connectors and Circuit Breaker 7 Installation 11 Make Connections 11 Apply Power 11 Set Up the H10 12 Technical Specifications 13 Troubleshooting 15 Introduction Congratulations on your purchase of APC s H10 Power Conditioner Figure 1 This unit will protect your high performance audio and video AV system from damaging power surges spikes and lightning Protection is guaranteed Isolated noise filter banks and Automatic Voltage Regulation AVR will eliminate power as a source of audio and video signal degradation Data line surge protection jacks will stop surges traveling over phone lines Digital Satellite System Cable Modem and CATV Coaxial Cable lines are equally protected With APC s H10 your entire home entertainment experience is bullet proofed from damage as a result of bad power Figure 1 H10 Power Conditioner Front View Proven Expertise Proven Reliability From corporate data centers to home offices APC is regarded as an innovator designer and manufacturer of
3. Electric Code NEC dictates that any particular home circuit should not be loaded more than 80 of its rating If the this problem remains unsolved contact APC Technical Support at 888 88 APCAV or by visiting www apcav com Probable Cause Unit was overloaded Solution There is an Overload LED on the front display panel which will light red if the unit is overloaded If the unit is overloaded or nearly overloaded gt 95 it is recommended that the load be reduced by unplugging one or more components Wiring OK Indicator LED is not illuminated Probable Cause There are 3 reasons why this LED would not be illuminated 1 Reversed polarity exists at the wall outlet 2 Neutral wire is overloaded 3 Earth ground is missing at the wall outlet Solution Operating the unit under such conditions may impact its surge protection performance Contact an electrician to have them inspect the building or home wiring to fix the problem Probable Cause Unit is on but LEDs are turned off Solution Push the Setup button push the Select button two or three times The LEDs should illuminate Choose the dimmer setting see the sections on Front and Rear Panels and Setup the H10 16 Technical Support Internet Address http www apc com support Email Support support apcc com Toll free 888 88 APCAV 17
4. are much higher than its continuous power rating The H10 is capable of supplying the dynamic peak current draws required by any component designed to work on a 15A circuit Despite their nameplate power ratings high performance AV equipment draw much less than their listed power ratings The H10 can inform the user how much of the power capacity is available as equipment is connected to the unit Features The following are major features of the Model H10 Automatic Voltage Regulation AVR The H10 is unique in that it provides AVR which is engaged to correct low and high voltage conditions In doing so all equipment connected to the H10 are protected against these undesired voltage fluctuations thus prolonging the life of the equipment Surge Protection The H10 Power Conditioner provides a high level of surge protection for the voltage going into the unit thus protecting the devices connected to the unit Additionally surge protected coax radio frequency RF connectors are protected against surges traveling over coaxial lines to protect your digital satellite system DSS CATV box or cable modem Similarly the telephone line surge protection feature provides a protected splitter to allow output to a telephone modem Digital Subscriber Line DSL modem fax digital video recorder DVR DSS system set top internet service provider such as WebTV or pay per view cable TV function Isolated Noise Filter Banks INFB The H1
5. controls and indicators for the H10 Power Conditioner are detailed in Figure 2 Each numbered callout refers to the numbered description found immediately below the picture Figure 2 H10 Front Panel Controls and Indicators Wiring OK Status Indicator When lit the receptacle the H10 is plugged into is properly wired If not lit one of three wiring problems exists in the building wiring circuit missing ground overloaded neutral or reversed polarity An electrician should be consulted to resolve the problem Line OK Status Indicator When lit input voltage from the utility is within acceptable range If not lit the input voltage from the utility is out of the acceptable range for the H10 and it will go into boost or trim mode to compensate for the low or high incoming line voltage Filtering Status Indicator When lit notifies the user that the EMI RFI noise reduction circuit is active Line Boost Status Indicator When lit Automatic Voltage Regulation AVR is engaged to correct low input voltage conditions Switched On Status Indicator If illuminated power is on at all outlets except those with a pro grammed delay Delayed On Status Indicator If illuminated power is on at those outlets Line Trim Status Indicator Automatic Voltage Regulation AVR is engaged to correct high input voltage conditions SEQ AVR Push Button This push button is used to adjust the AVR range of the H10 as well as to set
6. 0 also provides INFB technology to eliminate electromagnetic and radio frequency interference that can negatively impact sound and video quality DC Trigger When connected to a component acting as a DC trigger that component controls the turning on off of the delayed outlet banks The H10 also allows that DC signal to pass through to another connected component CAUTION When connecting to the DC Trigger jacks connect the source of the DC trigger to the IN jack The OUT jack should be used only as a pass through The DC Trigger signal can be short circuited if the input and output cables are reversed The maximum input voltage for the DC Trigger is 30VDC Do not apply an AC voltage to the DC trigger jacks Failure to comply with this statement may result in equipment damage Removable Support Feet Feet can be unscrewed and removed to save space when rack mounting 12 Outlets All outlets provide surge protection voltage regulation and noise filtering Sequenced Turn On Off Ensures connected equipment is powered up down in the proper order and with the right amount of delay between the stages This feature allows the user to program a delay into the sequence between 0 and 12 seconds This delay feature eliminates transients that can affect connected components Front and Rear Panels The following sections describe the controls and indicators on the front and rear panels Front Panel Controls and Indicators The front panel
7. 47 63 Hz Operation on utility Rated Input Current 12 Amps Input Circuit Breaker Rating 15 Amps OUTPUT Number of Outlets 12 all outlets are surge pro tected conditioned and regu lated Outlet type NEMA 5 15R Rated VA Capacity 1000VA Rated Watt Capacity continuous 1000 Watts Rated Output Current 12 Amps SURGE PROTECTION Let Through Voltage Rating lt 40 Volts Peak Surge Current NM CM 230KA Data Line Protection Jacks split Single line 2 wire phoneline ter protection for phone modem or fax Coax MISCELLANEOUS DC Trigger Two 3 5mm mini jack plugs 5 30V EMI RFI 40 100dB at 100KHz 30MHz Total Surge Joules 4720 CAUTION When connecting to the DC Trigger jacks connect the source of the DC trigger to the IN jack The OUT jack should be used only as a pass through The DC Trigger signal can be short circuited if the input and output cables are reversed The maximum input volt age for the DC Trigger is 30VDC Do not apply an AC voltage to the DC trigger jacks Failure to comply with this statement may result in equipment damage Physical Dimensions H x W x D 3 75 x 17 x 9 5 Weight Unpackaged Shipping 16 7 lbs 17 5 Ibs Safety Agency Approvals UL1449 cUL FCC Part 68 Class B Federal Communications Commission FCC Compliance Information This device complies with Part 68 and Part 15 of the FCC rules Operation is subject t
8. and CIRCUIT BREAKER To ensure ground loops are eliminated thus eliminating an audible hum through your speaker system ground all AV components to the Ground System terminal located on the rear panel of the unit Figure 3 Apply Power Apply power to the H10 by pressing the front panel Power Switch Figure 2 fully inward then releasing the switch Once power is applied to the unit the front panel LEDs are illuminated Set Up the H10 Using the front panel Dimmer and SEQ AVR push buttons and Figure 2 you can configure the following functions Dimmer Function The Dimmer function allows you to set the front panel LEDs to any of 6 brightness levels Simply press the push button until the desired setting is achieved e AVR range Function For information about how to set the AVR range function see SEQ AVR Push Button under the section on Front Panel Controls and Indicators e Delay Time Function Once the AVR range is set repeatedly press the Setup push button to advance to the Delay Time Function Figure 6 for the delayed outlets Use the Select then Setup push button to select within a range from 0 to 12 seconds Technical Specifications The following table contains the specifications for the H10 Item Specification INPUT Input Voltage Range for Opera 92V 145V tion on utility Nominal Voltage 120 Vac Allowable Input Frequency for
9. ct the supplied RJ11 Telephone cable from the wall jack source to the telephone line connector marked IN Connect other telephone cables to the connectors marked OUT A and or OUT B and then to the equipment to be protected Telephone DVR DSS or DSL Additional Surge Protected COAX RF Connectors The H10 also provides a surge protection for your DSS system or RF Antenna system The surge protection feature prevents surges traveling over Coaxial cable from damaging the equip ment Connect the coaxial cable from the DSS or Antenna system to the connector marked IN Connect another coaxial cable from the connector marked OUT to the device being protected DSS or Antenna Installation The installation of the H10 consists of the following steps 1 Make connections 2 Apply power 3 Set up the H10 Make Connections Prior to connecting equipment to the H10 Power Conditioner ensure the unit is functional by connecting the AC Power Cord provided at the rear panel Figure 3 Once power is applied to the unit and the unit is powered on the front panel LEDs will illuminate Turn the power switch off all LEDs extinguish Note Due to the unique filtering and surge protection provided by the H10 APC recommends connecting AV components as noted on the rear panel of the unit Figure 3 Connect your AV components as noted on the rear panel and as defined in the section REAR PANEL CONNECTORS
10. delay time and AVR range setting On Off switch Controls power to all 12 outlets APC recommends the H10 be left on at all times Dimmer Push Button The LEDs can be dimmed to any one of eight levels of bright ness using the Dimmer push button Simply press the push but ton until the desired brightness level is achieved Overload Status Indicator This indicator will illuminate when the unit is overloaded unplug equipment connected to the unit until the indicator is no longer lit Rear Panel Connectors and Circuit Breaker The rear panel connectors for the H10 Power Conditioner are detailed in Figure 3 Each numbered callout refers to the numbered description found in the following pages Figure 2 H10 Rear Panel Connectors Note All outlets provide surge protection voltage regulation and noise filtering AC Powered Outlets The H10 Power Conditioner provides for connection of up to twelve 12 AC powered devices The outlets are arranged according to the type of filtering protection provided for a given application These Isolated Noise Filter Banks eliminate elec tromagnetic and radio frequency interference EMI RFI that can negatively impact sound and video quality APC recom mends you plug your devices into the outlets as marked in order to assure optimum protection for your equipment The outlets are further defined in the following Digital Filter Outlets provides filtering of the incoming AC power to
11. dible hum Circuit Breaker The H10 also provides a press to reset circuit breaker When this breaker is tripped due to an electrical surge or overload the device pops out and shuts down output power to the outlets To reset the circuit breaker push it straight inward CAUTION When resetting the Circuit Breaker push the but ton in quickly and release the button Do not hold the button inward Failure to comply may result in equipment damage Input Power Connector Connect one end of the supplied AC power cord to the H10 Input Power Connector connect the other end to the AC utility power source 15 Amp 120 Vac 50 60 Hz DC Trigger jacks When connected to a component acting as a DC trigger that component controls turn on off of the delayed outlet banks The H10 also allows that DC signal to pass through to another connected component CAUTION When connecting to the DC Trigger jacks con nect the source of the DC trigger to the IN jack The OUT jack should be used only as a pass through The DC Trigger signal can be short circuited if the input and output cables are reversed The maximum input voltage for the DC Trigger is 30VDC Do not apply an AC voltage to the DC trigger jacks Failure to comply with this statement may result in equipment damage Surge Protected Telephone Jacks The H10 provides a telephone line splitter with surge protection to protect components connected via telephone line Conne
12. e device to an external Transient Voltage Surge Suppression TVSS device Ensure this connection is made in accordance with the instructions provided by the TVSS device Lightning This device employs Metal Oxide Varisters MOVs and other circuitry to protect against lightning and other sources of voltage surges and sags It is not necessary to turn this device or the devices connected to this device off during a lighting storm Power Lines Do not locate outside antenna systems near overhead power lines or other electric light or power circuits or where it may fall or otherwise come in contact with these power sources Do not allow the ladder being used or the antenna itself to come into contact with these power sources and such contact may be fatal 16 17 18 19 20 21 Safety Information continued Overloading Do not overload the wall outlet where this device is being connected Do not overload this device Ensure the total load to this device does not exceed that which is listed in the Specifications section of this manual Openings Do not push any object into the vents provided for cooling as such an object may come into contact with high voltage components and cause injury death or damage to the device Do not allow liquids to enter any opening in this device Servicing There are no user serviceable components within this device Removal of any cover from this device may present a shock haza
13. failure to register your purchase may not exclude you from provisions of the Warranty and Equipment Protection Policy Benefits of warranty registration are outlined below Registration By registering your purchase now it guarantees you will receive all the information and special offers you qualify for as the owner of this product Verification By registering your purchase now confirms your right to maximum protection under the terms and conditions of the Warranty and Equipment Protec tion Policy Confirmation By registering your purchase now you have a way to confirm yourself as the owner of the product in the event of fire theft or loss Safety Symbols A This bolt of lightning indicates uninsulated material within your unit may cause an electrical shock For the safety of everyone in your home This exclamation point calls attention to features for which you should read about in this Manual to prevent operating and maintenance problems please do not remove the product cover Warnings Cautions and Notes Warnings Warnings provide information about a procedure which if not performed exactly as stated may result in injury or death Cautions Cautions provide information about a procedure which if not performed exactly as stated may result in equipment damage iii Notes Notes provide information which we feel is essential to highlight Table of Contents
14. high quality power protection solutions With a proven reputation for Legendary Reliability leading companies depend on APC every day to protect and support many of the most critical networks in the world including those at Microsoft Toyota Motor Sales Inc Time Warner and IBM Over the last 20 years APC has been a pioneer in the development of new power protection technologies that have resulted in countless industry awards design patents and an installed base numbering in the tens of millions of units Multiple R amp D centers along with APC owned and controlled factories ensure APC solutions are the safest most advanced and reliable products available When you buy APC you buy peace of mind Safety Precautions Please ensure you have read and understand all of the safety information located at the front of this manual If you have any questions about the safety information or are concerned that your home may not be properly wired for this equipment please contact APC Technical Support or a qualified and licensed electrician Package Contents Your H10 package should include the following items 1 Power Conditioner 1 Input Power Cord 2 Coaxial cables 1 Telephone cable 2 Rack Mount Brackets ears 1 User manual 1 Equipment Protection Policy Sheet 1 Warranty Registration Card Unit Power Capacity The H10 is rated for 1000 Watts continuous It has been designed however to support component inrush currents that
15. his device in an area where the vents provided for cooling purposes may become obstructed Power Ensure this device is connected to a properly grounded AC power source Further ensure the device is plugged into a source providing the required 120 Vac Do not use a plug adapter which defeats the ground pin of the AC plug Polarization This device has a polarized AC line plug having one blade wider than the other This plug will only fit into the wall outlet in one orientation This is a safety feature Do not remove the round grounding pin or use an adapter that defeats this safety feature Power Cord Ensure power cords are routed in a manner that will preclude them being pinched frayed or stepped on After connecting other devices to this device do not push the rear of the device up against any surface wall or shelving unit as this may create an undesired bend in the power cords which may break the wire strands of the cord Antenna Grounding Although this device provides protection against electrical surges when connecting an outside antenna or cable system to devices connected to this device ensure the antenna or cable system is grounded so as to provide additional protection against voltage surges and static charges in accordance with Section 810 of the National Electric Code ANSI NFPA No 70 see illustration next page Other Grounding This device provides a grounding lug at the rear panel for grounding th
16. o the following two conditions 1 This device must not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation As required the bottom of this equipment contains among other information the Registration Number and Ringer Equivalence Number REN for this equipment If requested this information must be provided to the telephone company Troubleshooting This section describes possible causes and solutions for the following problems e Unit will not turn on e Wiring OK Indicator LED is not illuminated Unit will not turn on Probable Cause Input power cord is not connected properly Solution Ensure supplied power cord is connected firmly at both ends Probable Cause No power or insufficient power available at the wall outlet Solution Ensure the wall outlet has good power by using a voltmeter or by plugging in another device Note The unit will not turn on and accept incoming utility power if the power is out of range Probable Cause Circuit Breaker has tripped Solution Check both home and unit circuit breakers If the circuit breaker located on the rear of the H10 has tripped the center post will be extended outwards about a quarter to half inch Push it back in to reset it If the trip occurs again reduce the amount of equipment plugged into the unit and try again While the unit s breaker is rated for 15 Amps National
17. protect your most sensitive digital devices CD DVD DVR CATV SAT Monitor and AUX one auxiliary digital device Note Any digital device can be plugged into the digital outlets any video device can be plugged into either of the video outlets etc Example if you have a cable box and a satellite receiver but no monitor you can plug the cable box into the CATV SAT outlet and the satellite receiver into the MONITOR outlet Video Filter Outlets provides filtering for your video devices TV and VCR Analog Filter Outlets provides filtering for your analog based equipment Tuner AUX and Preamp Receiver High Current Filter Outlets provides filtering for your high current devices Subwoofer and Amplifier Surge Protected COAX RF Connectors The H10 provides surge protection for your CATV system Cable Modem DSS or Antenna system The surge protection feature prevents surges traveling over Coaxial data lines from damaging the system Connect the coaxial cable from the CATV or Cable Modem provider to the connector marked IN Connect other cable from the connector marked OUT to the device being protected CATV box or Cable Modem System Ground Terminal The H10 provides for the connection of grounding wires from all of your equipment to a central terminal lug This ground connection eliminates ground loop problems tie all component grounds to this screw to break any possible ground loops that can cause an au
18. rd and or void the warranty Damage Requiring Service If any type of damage occurs to this device immediately disconnect it from the wall outlet Do not use the Power switch or line cord into the rear of the device to disconnect power Notify APC Technical Support or Customer Service at once Replacement Parts There are no components within this device that can or should be removed replaced unless it is by an APC qualified technician Periodic Inspection Inspect the line cords telephone data cords or DSS Cable TV coaxial cables connected to this device to ensure they remain fully pushed in or attached and that they are not frayed or otherwise damaged EXAMPLE OF ANTENNA GROUNDING AS PER NATIONAL ELECTRIC CODE nec Ground Clamp t4 Antenna Lead In Wire ya Antenna Discharge Unit Grounding Conductors Ground Clamps Electric Service i P Power Service Groundin Equipment Electrode System a ii Protect Your Investment Congratulations and thank you for selecting and investing in APC s Model H10 Power Conditioner At APC we know you have made an intelligent choice sure to reward you for many years To ensure you receive all the benefits and protection that accompany your purchase please take a few minutes to fill out and mail the enclosed Warranty Registration Card or complete the online form at www apc com Note Under California law
19. the Delay time for sequenced outlets To adjust H10 AVR range or to set the Delay time proceed as follows To set the AVR range 1 Push and hold the SEQ AVR push button for three seconds all LEDs are extinguished indicating the H10 is in delay programming mode The LED corresponding to the current AVR range setting flashes Narrow Normal or Wide 2 To change AVR range press the SEQ AVR push button until the LED corresponding to the desired setting flashes After releasing the push button the unit returns to normal status and the normally illuminated LEDs are lit The AVR Range adjustments have the following value e Narrow AVR Range 102 132 Volts Regulates to 120 Volts 5 e Normal AVR Range 97 139 Volts Regulates to 120 Volts 10 e Wide AVR Range 92 145 Volts Regulates to 120 Volts 15 To set the Delay time for the sequenced outlets Push the SEQ AVR push button briefly all LEDs are extin guished indicating the H10 is in delay programming mode The LED corresponding to the number of seconds of delay flashes Os 6s 12s To change the delay time press the button until the LED corresponding to the desired number of seconds flashes After releasing the push button the unit returns to normal status and the normally illuminated LEDs are lit LED Display and Unit Customization The LED bars display voltage IN line voltage and LOAD Additionally the LED bars are used when programming fea tures such as
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