Bank of China (UK) Limited Corporate Internet Banking User Manual
Contents
1. k 5 English gt Exit BANK OF CHINA Welcome Page SNA Accounts Management e cancelled ummary Inquiry e Transfer amp Remittance ner Business Payer s Name and Payee s Name and Submission Currency Amount Account NO Account NO Date Single Payment BOCO WERO NLG 100 00 2 ae 10 1 2012 Batch Payment 1009278987670 10142122121120 Modify BOLI SEK 102 20 QWER1 10 2 2012 3 1009278987671 z a 10142122121121 faut Authorization BOC2 DK onan QWER2 10 3 2012 14 4 0 3 2012 p eancet 1009278987672 10142122121122 4 BOC3 QWE I NOK 106 60 10 4 2012 gb ad 1009278987673 10142122121123 44 Self Management BOC4 QWER4 ATS 108 80 10 5 2012 1009278987674 10142122121124 Supporting Services eee BEF 111 SUE 10 6 2012 1009278987675 10142122121125 RT BOC6 TTi 112 QWERG 107712012 Found 60 record s Current 1 Page s Total 2 Page s Page Down Skip to Page s Skip Cancel _ Home 100 v 6 1 Inquiry A The User selects Inquiry on the vertical navigation column under Transfer amp Remittance Transactions can be inquired by Reference No Payer Payer Name Inquiry by Payment Amount Date Click the Customer Application Number highlighted Blue for a detailed payment status report Past 12 months transaction records including Successful Failed Returned or rejected transactions can be inquired A payment status report containing payment detail can be generated by clickin2. Email wbranch mail notes bank of china com Bank of China UK Limited Birmingham Branch Address 33 Horse Fair Birmingham B1 1DD Tel 0044 0 121 622 7002 Fax 0044 0 121 622 7082 Email birmingham mail notes bank of china com Bank of China UK Limited Manchester Branch Address 67 69 Mosley Street Manchester M2 3JB Tel 0044 0 161 236 8302 Fax 0044 0 161 228 0285 Email manchester uk mail notes bank of china com Bank of China UK Limited Glasgow Branch Address 450 Sauchiehall Street Glasgow G2 3JD Tel 0044 0 141 332 3354 Fax 0044 0 141 332 6728 Email glasgow mail notes bank of china com Alternatively you can contact your customer relationship manager 30 www bankofchina com uk
3. Add Reset Home 100 v www bankofchina com uk FER BANK OF CHINA 5 Payments Processing and Management 5 1 Single Payment Corporate Internet Banking User Manual Please follow the steps below for instructing a single one off payment online e The user select Single Payment tab and e Selects the Payer s pay out Company account e Selects the Pay in payee s account as previously set up t priority Please note A payment request at the top of the Authorisation list By selecting the Priority payment option the system will move the instructed Inputs the payment amount transaction currency and payment date and select payment Once the payment has been instructed the Authorised User will have to authorise the payment instructions before the instructions become effective Please refer to section 5 3 1 for details on how to complete the Authorisation process C The Sole User is also required to authorise his own payment Making Single Payment Payee Management Single Payment Authorisation Reference 11 Add New Payee Single One off Payment Single Payment Welcome Page Accounts Management Please select the pay out pay in account Transfer amp Remittance gt Single Payment Batch Payment Payer s Account Please select Pay out Account Payee s Account Modify Please select Pay in Account Authorization Add New Payee Select an existing Payee a
4. OM 02072828888 a8 Atenton if the seal is please notify gt us by visiting your nearest branch or calling our customer service helpline 020 7282 8888 PRERA LT LE Private amp Configentia Letter of Bank of China Limited London Branch imemet Banking Service RAL Pisase tear along this fine Sahy PHAR THEMA TEP MER 020 7282 8888 Bank of China Limited London Branch Customer Service Helpline 020 7282 8888 Whe www bankofchina comuk Website www bankolchina convuk www bankofchina com uk 4 6 he 45 Corporate Internet Banking User Manual BANK OF CHINA 2 Definitions Account s means the account s held in your name s with us Application Form means the Corporate Internet Banking Service Application Form as amended updated or superseded from time to time Business Day means a day not being a Saturday Sunday or a Public Holiday on which banks are open for business in London Bank of China UK Limited Corporate Internet Banking Service or the Service means the service provided by us to you under these Terms and Conditions through which you may access information and give us instructions in respect of your Account s including Funds Transfers E token is the security device that produces a unique passcode also known as a dynamic password Funds Transfer means a transfer of funds between your Selected Accounts in accordance with the instructions received by us through the Service General Terms and
5. Single Payment Batch Payment Authorisation z The E Token is required at this step to obtain a unique authorisation code If the transaction pending for authorisation is listed in the Abnormal Unauthorized Transaction List repeated authorisation is required in the Unauthorized Transaction List section before the payment instruction can be effective F Reference 14 Payment Authorisation Please refer to step 1 2 amp 3 below for details on how this is done Step 1 A 6h 4 TB English f Exit BANK OF CHINA Welcome Page sation _ X Accounts Management Unauthorized Transactions List Summary Inquiry Q Safety T Transfer amp Remittance 5 n ner Business Payer s Name and Payee s Name and Submission Currency Amount F Single Payment Account NO Account NO Date Wendy Barbara Batch P t 7 7 E 742141642 rti 3967 556026382 aces Modify Onheil phelia Fannie p 478 gt i Authorization 625079838 E Sasa 965162345 etl E Yvonne Hannah p RUR 16 570 87 10 3 2012 Cancel 454778892 494008553 Bi Inquiry Audrey Mavis SEK 23 131 22 10 4 2012 960363452 j 250886522 yay Self Management care Melissa Adelaide I HUF 23 442 27 10 5 2012 Supporting Services 493605685 ee 781060756 o Ni M gua GBP 49 708 83 en 10 6 2012 v w b Found 300 record s Current 1 Page s Total 6 Page s Page Down Skip to Page s Skip Reject Home 100 v Step 2 8 4h 4 to English v w Exit BANK OF CHINA Payment In
6. 5538 296121 322924 a anran Transaction Status Transaction complete Inquiry Currency USD CNY CNY 23 Inquire by Payee Payer Se HF English Exit Inquire by Amount Date SEE Payee s Account Type of date Subjected Submission 100 01 100 01 Payee s Name End Date 06 25 2014 Summary Inquiry Payee s Name and Amount Aronia Transaction Status 014 100 01 Entrustment to be checked 1111 Le 014 1111 To be authorized 014 1111 Returned by checker naa www bankofchina com uk 4 6 bbe 5 Corporate Internet Banking User Manual BANK OF CHINA 6 2 Supporting Service Supporting Services functions include Tool Download and Exchange Rate Inquiry 6 2 1 Tool Download The User can download standard batch payment template by Clicking Tool Download The User can also download the template via the link on Batch Payment Page under Transfer and Remittance Reference 17 Tool Download k 5 HB English gt f Exit BANK OF CHINA Welcome Page TTA Accounts Management Transfer amp Remittance Self Management e Supporting Services gt i Tool Download Exchange Rate Inquiry Download Home peee 100 v 6 2 2 Exchange Rate Inquiry The User can select the Exchange Rate Inquiry under Supporting Services to enquire about the exchange rate Reference 18 Exchange Rate Enquiry F Gh 4 HF Engl
7. ANK OF CHINA A Welcome Page TROR Accounts Management Safety T Transfer amp Remittance User Name yanli e Self Management Current password Welcome Message New password Please confirm the password Payee Management Supporting Services Confirm Modification ssword should consist of 8 20 digits including numbers letters and symbols A password should not iin spaces Passwords are case sensitive To secure your Internet Banking Service please use the ination of the number and the letter e g CQm4dt042 New password will become effective upon your login to the Online Banking service Home Tool Dow x ey gt m 26 www bankofchina com uk R10 4 6 he 45 Corporate Internet Banking User Manual BANK OF CHINA 8 APPENDIX 8 1 Frequently Asked Questions How do I register for Bank of China UK Limited corporate internet banking A Bank of China UK Limited Corporate Internet Banking is available to its current corporate customers who have opened at least one banking account and have agreed to Bank of China UK Limited business banking terms and conditions relating to that account A corporate internet banking application form must be completed prior to using the services Can I change my user name and password A You will be requested to change your initial user name and password the first time that you log in Please note that your user name can only be changed once Can I update my compa
8. Conditions means our Business Banking Terms and Conditions as amended from time to time IBAN means International Bank Account Number Selected Accounts means your Accounts that allow Funds Transfers User means someone you have authorised and Bank of China UK Limited have approved to access the Service on your behalf User Name means a 6 20 digit alpha numeric code verifying the User s identify to access the service initially issued by us to be changed by the User following receipt at the first log on Website means Bank of China official Internet website which has the domain address http www bankofchina com uk as amended updated or replaced from time to time www bankofchina com uk Fask Corporate Internet Banking User Manual BANK OF CHINA 3 Logon Users can log in to the Bank of China UK Limited Corporate Internet Banking via www bankofchina com uk by clicking the corporate internet banking and following the instructions indicated in reference 2 3 and 4 below Reference 2 Initial Log in Page Bank of China UK Limited Vokes fe BANK OF CHINA Manchest Q Search Corporate Banking Personal Banking Self Service Information About Us RE United Kingdom Personal Internet Banking HIERS EEIOKHRIT x j Corporate Internet Banking LF ae Hong Kong Stock Exchange LLL LLL he Personal Internet Banking gt Q Corporate Banking Promotions amp Notices more gt lt Notice _ Important
9. New A C NO vs Old A C NO Comparison Between internal and External Accounts Transfer amp Remittance Self Management Supporting Services Step 2 inquiry OMi BANK OF CHINA Current Balance Inquiry gt gt Select Account for View Select Account Name Account NO Currency Account Type oO BOC UK LON 1002000000 GBP Savings Account oO BOC UK LON 1002000000 usd Savings Account A BOC UK LON 1002000000 EUR Savings Account 3 uonetiwen M 2 D D inquiry Kindly R Account Opening Branch Bank of China Limited London Branch Bank of China Limited London Branch Bank of China Limited London Branch Kindly Re Account Opening Branch Bark of Chins Limited London Branch Bark of China Limited London Branch Bark of Chins Limited London Branch www bankofchina com uk f d 4 bh 45 Corporate Internet Banking User Manual BANK OF CHINA 4 2 Today s Transaction Inquiry A The User select Today s Transaction Inquiry under Accounts Management on the vertical Navigation Bar located on the left hand side of the screen B The user selects an account from the list for today s transactions Welcome Page Lt oe Accounts Management Q Kindly R gt Current Balance Inquiry Account NO Currency Account Type Account Opening Branch 10020000 GBP Savings Account Bank of China Limited London Branch 10020000 USD Savings Account Bank of China Limited London B
10. Notice to Customers about Manchester 02 17 Internet Banking Online Tra Deposits Corporate Loans Branch to be closed on Sunday 22nd February 2015 Terms and Conditions Treasury amp Foreign Exchange _ Announcement on Temporary Suspension of Internet 12 05 Internet Banking User Guide Trade Services Banking Mobile Banking and Debit Card Services Please note Users will be redirected to Bank of China Limited website in China which hosts the Internet Banking service on behalf of Bank of China UK Limited Some of the information displayed on the Bank of China Limited site may not be applicable to customers of Bank of China UK Limited www bankofchina com uk f 4 6 phe 45 Corporate Internet Banking User Manual BANK OF CHINA Reference 3 Initial Log in Page Bank of China UK Limited Fash BANK OF CHINA BAY Demonstration E English Home oF SRRZ pa Bank of China A Century of Global Services gt Security Notice FAQ T veer Log lA ser Login gt Charters on gt Rules for E banking Online Banking Hepe Pama Can be found on Case Sensitive Password _ Password Envelop a E Token Ket Verification Code Not case sensitive Taniera Cross bord r E Z x N Remittance Services Change Verification Code login in AS S Username and password are case sensitive If you are using the Online Banking for the first time please use the RMB Service Cheque Service
11. QWERS 01000125 2341221005 109876512205 BEF 111 21122110145 10 6 2012 Return BOC6 QWER6 01000126 2341221006 109876512206 ITL 113 21122110146 10 7 2012 Return Found 300 record s Current 1 Page s Total 6 Page s Page Up Page Down Skip to Page s _ Skip amp 10 v 9 TRT HB English gt g Exit BANK OF CHINA Modify Payment Instruction 2X Please fill in transfer information Payment Type Pay out Account Transaction Amount Transaction Currency Select vy Payment Date 03 31 2015 a 2 Transaction Initiating Date 03 31 2015 oy 2 Priority Level Normal Priority Handled By View the Handler 8 Amount 222 00 CNY z lt 3 Description 1920394 28 more characters can be entered Customer Business NO 1920394 User Message View Submit a Message Confirm Modification Reset Cancel Home TS 8 Customer Service Number Security Notice Copyright BANK OF CHINA BOC All Rights Reserved amp 100 www bankofchina com uk F E 46 5 BANK OF CHINA Corporate Internet Banking User Manual 5 3 1 Payment Authorisation A The User selects Authorisation on the vertical navigation column under Transfer amp Remittance Transactions can be found in Abnormal Unauthorized Transaction List and Unauthorized Transaction List The User can Authorise the payment Return the transaction back to operator for modification or Reject the transaction Payee Management
12. Username from your password envelope to log in After finish using the Internet Banking each time please click Exit button on the top right to log out Figure 1 Login page Bank of China Limited China You will be requested to change initial User Name and Password the first time that you login Please note that User Name can only be changed once Reference 4 Welcome Page Bank of China UK Limited 4 6 LESI O ingih G aite exit BANK OF CHINA A Welcome e Page a Welcome to Bank of China UK Limited Internet Banking Ta Accounts Nana Hello User Name Welcome to Bank of China UK Limited Internet Banking ESS Your preserved information jg Bi Chinese English Language Instant Current Balance Inquiry Your last successful login 03 04 2015 16 51 19 Switch Last failed login 03 18 2015 17 05 22 Today s Transaction Inquiry EEE Historical Balance Inquiry Latest News View More Historical Transaction Inquiry Shortcuts Term Deposit Details Inquiry New A C NO vs Old A C B A NO Accounts Single Payment Payee Management Comparison Between Management Internal and External Accounts Transfer amp Remittance Self Management Supporting Services A Login information located at the upper middle of the page includes the user s real name last successful login time and last failed login time B The users are able to customise the welcome message for security purpose If they do n
13. able to build save or open a batch file using the designated batch payment tool 2l www bankofchina com uk 4 6 phe 45 Corporate Internet Banking User Manual BANK OF CHINA Can I make an international remittance online A Yes Bank of China UK Limited Corporate Internet Banking can support payments within the bank UK domestic payments and international remittances Can I instruct a forward date value payment online A Yes You can instruct a payment up to 30 days in advance from the instruction day I have instructed a payment online and payment status says to be authorised A Each payment made online has to be authorised by a nominated user within your company ethe authoriser If a company has only allocated one user to use access Bank of China UK Limited Corporate Internet Banking he she will also be required to authorise payments Can I print out a payment receipt online A Yes for payments that are successfully made online a payment receipt can be printed out from the payment inquiry section Please refer to section 6 1 for further details Can I set up or cancel my fixed term deposit on the corporate internet banking A No you cannot set up or cancel a fixed term deposit online However you can view the fixed term deposit details online Can I cancel a payment instruction online A Only payments instructions set up to take place at a future date can be cancelled Can I modify the payment I have in
14. anagement Supporting Services Inquiry 11 www bankofchina com uk 4 6 he 45 Corporate Internet Banking User Manual BANK OF CHINA Reference 6 Account number information inc ing previous reference amp IBAN 4 6 Show the old Account Number The previous 13 digit account number format used before October 2014 can be displayed in this section A The user selects New A C NO versus Old A C NO under Accounts Management on the vertical Navigation Bar located on the left hand side of the screen B The user Select an account number to obtain the old account reference x amp Welcome Page e Accounts Management Kindly R P Current Balance Inquiry Account N urrency Account Type Account Openin ach VUEVUUY Transfer amp Remittance Self Management Supporting Services 12 www bankofchina com uk 4 6 phe 45 Corporate Internet Banking User Manual BANK OF CHINA 4 7 Comparison between Internal and External Accounts The user can use this function to enquire the account s UK local clearing number 8 Digits and IBAN A The user selects Comparison between Internal and External Accounts under Accounts Management on the vertical Navigation Bar located on the left hand side of the screen B The user selects an account to view its external account numbers Welcome Page a e Accounts Management Q Kindly R gt Current Balance Inquiry Account N Currency A
15. btain details of historical transactions Welcome Page Lt e Accounts Management Q Kindly R gt Current Balance Inquiry Account NO Currency Account Type Account Opening Branch Today s Transaction inquiry 10020000 GBP Savings Account Bank of China Limited London Branch 10020000 USD Savings Account Bank of China Limited London Branch Historical Balance inquiry 10020000 EUR Savings Account Bank of China Limited London Branch Term Deposit Details Inquiry New A C NO vs Old A C NO Comparison Between interna and External Accounts Transfer amp Remittance Self Management Supporting Services Inquiry 4 5 Details Inquiry for Fixed Term Deposit A The user selects Term Deposit Details Inquiry under Accounts Management on the vertical Navigation Bar located on the left hand side of the screen B The user selects a Fixed Term Deposit account from the list for details Welcome Page Lt gt e Accounts Management Q Kindly R gt Current Balance Inquiry Account NO Currency Account Type Account Opening Branch Today s Transaction Inquiry 10020000 GBP Savings Account Bank of China Limited London Branch z 10020000 USD Savings Account Bank of China Limited London Branch Historical Balance inquiry 10020000 EUR Savings Account Bank of China Limited London Branch Historical Transaction Inquiry New A C NO vs Old A C NO Comparison Between internal and External Accounts Transfer amp Remittance Self M
16. ccount Type Account Opening Granct an gt nnnn nap e Today s Transaction Inquiry 10020000 GBP Savings Account S S w w r os o r J wm mw w 3 oO C j 3 w j 3 os o QO Oo r o Q oO 3 C w O w wm gt D Savings Account Historical Balance inquiry An AANA D Q e Arrn 5 C nted f Br C 10020000 EUR savings Account nk of China Limited London Branch g o Historical Transaction inquiry erm Deposit Details inquiry Transfer amp Remittance Self Management Supporting Services Inquiry 4 8 Payments Management 4 8 1 Transfer amp Remittance Functions that can be found within Transfer amp Remittance section include Single Payment Batch Payments Payment Modification Payment Authorisations Cancel Payments and Individual Payment Detail Inquiry Please note that the payee has to be set up prior to conducting any payments please refer to section 4 8 2 below explaining how to do this 4 8 2 Payee Management This includes Payee Inquiry and Add New Payee 4 8 3 Payee Inquiry A The user selects Payee Inquiry under Payee Management on the vertical Navigation Bar located on the left hand side of the screen refer to step 1 below B The user can View Modify and Delete any existing payees Q Please refer to Step 1 and 2 below for further details on how this is done 13 www bankofchina com uk g 4 bk 45 Co
17. d as compulsory on the page C Please note for payment that require IBAN you must provide IBAN details in the Payee s Account NO section Reference 9 Add New Payee International Remittance Payee s Name Payee s Account NO International Bank Code SWIFT CODE inquiry Account Alias Charge Type Shared Charge e Payee s Account Opening Payee s Ref NO Branch Payee s Mobile NO E mail of Payee Payee s Fax NO Payee s Telephone NO Address of Payee 4 8 3 4 UK Domestic Payment A The User Selects Payees from Sub Branch in British Territory UK Domestic Payee under the Payee Management B Input payee detail marked as compulsory on the page Please note that under the payment method Faster Payment service is free of charge Fees applies to Chaps payment please refer to our latest tariffs for detail Reference 10 Add New Payee UK Domestic Payment 8 4 5 HF English gt Exit BANK OF CHINA Payee Management eS Payee Inquiry Add New Payee Please select the type of payee for maintenance Domestic BOC Payee Recipients of International Remittances 19 Payees from Sub Branch in British Territory g Payee s Name Payee s Account NO F m Account Alias Payee s Account Opening E Branch 3 Payment Method FPpS Faster Payments Service v o Payee s bank code 3 Payee s Ref NO E mail of payee Payee s Mobile NO Address of payee Payee s Fax NO
18. er amp Remittance T Payer s Name and Payee s Name and Submission Currency Amount Transaction Status Single Payment Account NO Account NO Date Batch Payment BOCO QWERO me 109876512200 iow 100 00 51122110140 10 1 2012 Retum BOC1 QWER1 Authorization 09876512201 ad Ap 21122110141 aie kaun g Cancel OC2 QWER2 09876512202 DKK 104 40 54122110142 10 3 4012 Renae Inquiry BOC3 QWER3 Self Management 109876512203 nor 106 60 53122110143 a Bera eae BOC4 QWER4 Supporting Services 109876512204 me 108 80 54122110144 pee yee BOC5 QWERS 109876512205 per u 21122110145 bs es poum BOC6 QWER6 109876512206 is 13 51122110146 10 2 2012 Botumi Found 300 record s Current 1 Page s Total 6 Page s Page Up Page Down Skiptol _ Page s _ Skip 100 v F 46 English v Exit BANK OF CHINA z wa Modify Payment Instruction X gt gt gt List for payments to be modified Summary Inquiry Sapte Customer Payer s Name and Payee s Name and Submission a ane Business NO Account NO a eer Account NO Date i arr cata BOCO QWERO 01000120 2341221000 109876512200 NLG 100 00 21122110140 10 1 2012 Return z 5 BOC1 QWER1 a 1000121 2341221001 109876512201 SEK 102 20 21122110141 10 2 2012 Return 7 3 BOC2 QWER2 F 01000122 2341221002 109876512202 DKK 104 40 21122110142 10 3 2012 Return p BOC3 QWER3 9 010 2341221003 109876512203 NOK 106 60 21122110143 10 4 2012 Return BOC4 QWER4 01000124 2341221004 109876512204 ATS 108 80 21122110144 10 5 2012 Return BOC5
19. exchange rates Bank of China UK Limited Corporate Internet Banking Service has the following features e Supports various browsers including IE 6 IE 10 Firefox Chrome and Safari e User interface available in Simplified Chinese and English e Print screen shortcuts e User friendly page design e Miulti windows display Before you can access Bank of China UK Limited Corporate Internet Banking services the following activities must take place e You have opened at least one banking account and have agreed to Bank of China UK Limited business banking terms and conditions relating to that account and Internet Banking Terms and Conditions e You have completed Bank of China UK Limited Corporate Internet Banking application form e You have received an envelope that contains your first time log in User Name and Password Please refer to Reference 1 next page to see how this envelope looks like e You have received a security device E Token that produces unique pass codes Please refer to Reference next page to see how the security device looks like www bankofchina com uk be ri 4 bk 45 Corporate Internet Banking User Manual BANK OF CHINA Reference 1 E Token and Password Envelope E Token Password Envelope i H Ls First time Login Password and User 4 8 k tj Private amp Confidential Name are behind this section in the oO BANK OF CHINA envolop HE ORR KENAAN ae PITCH RE IAM Os Tie 2 HORT
20. g the Customer Application NO If the payment is not successful this report will state the error detail Past 12 months transaction records including Successful Failed Returned or rejected transactions can be inquired A payment status report containing payment detail can be generated by clicking the Customer Application NO If the payment is not successful this report will state the error detail For further information on this process please refer to Step 1 and 2 below 22 www bankofchina com uk 8 tt Reference 16 Payment Enquirie BANK OF CHINA Fibs BANK OF CHINA Welcome Page Accounts Management e Transfer amp Remittance gt Single Payment Batch Payment Modify Authorization Cancel e type By Reference NO m NO Corporate Internet Banking User Manual S Inquire by Payee Payer Customer Business NO HB English Exit Inquire by Amount Date Inquiry Please enter the parameters for inquiry at least one option is required Self Management Supporting Services Step 2 BANK OF CHINA OM kail uos uedxg uoi bIAN Inquiry Inquire type By Reference NO beo Payer s Account NO 3200084810400 Name of payer gt gt gt Transaction Inquiry Result Customer Customer Application NO Business NO 584241 484656 575308 Start Date 05 26 2014 Payer s Name and Account NO 038243 271949 219992 41
21. he user If you believe this is an error please contact your account opening branch I have uploaded a batch payment However I have noticed that one of transactions was not uploaded A Bank of China UK Limited Corporate Internet Banking can detect duplicate payments by checking the business reference number If there is already a payment with an identical reference number that particular payment will be considered a duplicate and will not be uploaded Can I check exchange rate online A Yes this function is under supporting service Please refer to user guide section 6 2 2 for detail Please note this rate may fluctuate the actual rate at transaction may be different Can I exchange foreign currency between my accounts online A Yes please set up a receiving currency account as a Payee within the Bank the currency exchange can then be carried out via an internal transfer method 29 www bankofchina com uk f i 4 phe 45 Corporate Internet Banking User Manual BANK OF CHINA If you have a query about using our internet banking services please contact Bank of China UK Limited Banking Department Address 2 Lothbury London EC2R 7DB Tel 0044 0 20 7282 8845 Fax 0044 0 20 7282 8846 Email business uk mail notes bank of china com Bank of China UK Limited London Chinatown Branch Address 107 Shaftesbury Avenue London W1D 5DA Tel 0044 0 20 7437 5975 Fax 0044 0 20 7734 1704
22. ish Gy Exit BANK OF CHINA Welcome Page X Accounts Management List of banks Select v Inquiry Transfer amp Remittance Self Management e Supporting Services Tool Download gt i Exchange Rate Inquiry Home Tool Dow Z 100 v 24 www bankofchina com uk BANK OF CHINA 4 6 he 45 Corporate Internet Banking User Manual 7 Self Management Under Self Management function The User can modify the Welcome Message Password and Payee information see section 4 8 2 7 1 Welcome Message A The User select Welcome Message on the vertical column under Self Management B The User inputs new welcome message and confirm modification Reference 19 Welcome Message Modifications 6 45 wv English v a Exit BANK OF CHINA A Welcome Page ge ak Accounts Management Q Safety T Transfer amp Remittance Current welcome message FiF e Self Management New welcome message is Femme Confirm Modification Change Passwor d Payee Management Supporting Services OO Home Tool Dow x Z 100 v 7 2 Change Password A The User selects Change Password under Self Management B The User follows the on screen instructions to change password C The User clicks confirm to effect the modification 25 www bankofchina com uk a 4 6 bk 45 Corporate Internet Banking User Manual BANK OF CHINA Reference 20 Change Password 6 44 45 XE English fp Exit B
23. lready saved on system or add a New Payee via blue Link Cancel E p Please fill in transfer information Inquiry Amount Type Options can be seen only after filling in the payer s payee s account Self Management Amount x Supporting Services Transaction Currency Select Payment Date 03 18 2015 e Transaction Initiating Date 03 18 2015 Priority Level Normal Priority Customer Business NO Description 17 For Company Internal reference only it will not be seen by Payee S SS 35 more characters can be entered References for Payee www bankofchina com uk Xx Q Kindly R 4 6 phe 45 Corporate Internet Banking User Manual BANK OF CHINA 5 2 Batch Payment A The user downloads Batch Payment Template from the link on the page The Batch Payment Template can also be downloaded via Supporting Services Tool Download section B The User inputs the payment details according to on screen instruction on Batch Tool and uploads the File generated by the tool C The System returns the result after validation Reference 12 Transfer and Remittance Batch Payment Khe 5 Toun TZ Englishy g Exit Welcome Page _ x Accounts Management Q Safety T for Batch Payment e Transfer amp Remittance Import batch files Select File Single Payment oe ype of batch files Transfer within the Bank yp gt i Batch Payment Domestic Transfer Modify Interna
24. ny information online A No you cannot update company information online if you require to change your company information please contact your account opening branch I can t see an account online that I have recently opened A Please contact your account opening branch to link the account into online banking How far back can I see my transactions on internet banking A You will be able to access records of fund transfers for a period of 12 months from the date of the transfer using internet banking What is the maximum single transaction limit and daily transaction limit I can instruct via internet banking A Bank of China UK Limited Corporate Internet Banking default maximum single transaction limit is 100 000 whilst the maximum daily transaction limit is 1 500 000 A company can request to lower this limit to suit its operational needs please contact your account opening branch if you require any assistance in this respect If I forget my password how do I reset it A Please contact your account opening branch to reset the password contact details can be found at the end of this manual You will receive your new password in the secured designated password envelop Can I make multiple payments at once i e batch payment online A Bank of China UK Limited Corporate Internet Banking can support batch payments A designated batch payments building tool can be downloaded under the batch payments section Users will be
25. o set up Within the bank Payee International Remittance Payee and Payee from sub Branch in British Territory UK domestic payees payee details Reference 8 Add New Payee t w 6 Bengish G att Exit BANK OF CHINA A Welcome Page Payee Management _ X Accounts Management Payee Inquiry Add New Payee Transfer amp Remittance Please select the type of payee for maintenance Self Management Within The Bank Payee Welcome Message z ag International Remittance Payee Change Password D p Payees from Sub Branch in British Territory vw Payee Management Supporting Services Add Reset 4 8 3 2 Within the Bank Payee User selects Within the bank Payee The User to input the following compulsory fields A The User selects Within the Bank Payee under the Payee Management B Input payee detail marked as compulsory on the page C Ifthe payee is in UK the User should select Payee from sub Branch in British Territory UK Domestic Payee under the Payee Management and input payee detail marked as compulsory on the page Please enter payee s 15 digit Bank of China UK Limited account number for payment within the Bank 15 www bankofchina com uk 4 6 he 45 Corporate Internet Banking User Manual BANK OF CHINA 4 8 3 3 International Remittance A The User selects International Remittance Payee under the Payee Management and B Inputs payee detail marke
26. ot recognise the welcome page they may have been directed to a false webpage created by fraudsters and should contact the Bank immediately 1f they believe they may be the victim of fraud www bankofchina com uk BANK OF CHINA 4 6 phe 45 Corporate Internet Banking User Manual C Language can be switched instantly between Chinese and English by clicking the language symbol on top right of the screen D Accounts Management Enquiries e The User select one of the inquiries indicated on the vertical Navigation Bar located on the left hand side of the screen below Welcome Page see reference 5 below step 1 such as for example Current Balance Enquiry e The User select an account from the list to check the current balance see reference 5 below step 2 e The User select the type of balance inquiry they wish to perform see reference 5 below for a list of all accounts management inquiries available www bankofchina com uk _ 4 6 bk 45 Corporate Internet Banking User Manual BANK OF CHINA 4 Account Balance Enquiries 4 1 Current Balance Inquiry Reference 5 Current Balance Inquir Step 1 amp Welcome Page Accounts Management gt Current Balance Inquiry Account NO Currency Account Type Today s Transaction inquiry 10020000 GBP Savings Account 10020000 USD Savings Account Historical Balance inquiry 10020000 EUR Savings Account Historical Transaction inquiry Term Deposit Details Inquiry
27. p 4 bk 45 Corporate Internet Banking User Manual BANK OF CHINA Bank of China UK Limited Corporate Internet Banking User Manual lt g gt oa rertiegy gt T a gt Vy N Ig IT Ban DNA UT vy T ap Nye 8 Vd ia ay Gr August 2015 Bank of China UK Limited is registered in England Number 6193060 Registered Office 1 Lothbury London EC2R 7DB Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority Buy to let mortgages are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority 4 6 he 45 Corporate Internet Banking User Manual BANK OF CHINA AR 4 2 4 3 4 4 4 5 4 6 4 7 4 8 5 1 9 2 5 3 6 1 6 2 7 1 1 2 8 1 TntrOCGuctiOn OPTAN De fin tion ccc cccccccscccccccccccccccccccccccssssssseececccccccccecccssusaaasssceeeceececessceeeeuaaaas Comparison between Internal and External Accounts c cc ceeeseeeeeseeeeeeeeeeees Pay Memes Manageme IMI n ncosnaesecesesnancaseueasdesucbansemecmacdaussoensamsusaeteseasaccaeeasantetenoandas 4e Trams ier Ge RCM MAN CC sani tnat seu teat deur tnatceadteat a teat seudieaiee 4o Payee WMA INC HU heals hance dectcncede aia tdaduutaedacemnane decade dunes duadeatacceacate dees Payments Processing and Management cccccccccseeseessesseseeeseeseeseens PILOTS IPA MG NU a sccnnescsaceacantaceteecassacenuseaa
28. ranch Historical Balance inquiry 10020000 EUR Savings Account Bank of China Limited London Branch Historical Transaction Inquiry Term Deposit Details Inquiry New A C NO vs Old A C NO Comparison Between interna and External Accounts Transfer amp Remittance Self Management Supporting Services Inquiry 4 3 Historic Balance Inquiry A User select Historic Balance Inquiry under Accounts Management on the vertical Navigation Bar located on the left hand side of the screen B User selects an account from the list to check historical balances Welcome Page Lt oe e Accounts Management Q Kindly R gt Current Balance Inquiry Account NO Currency Account Type Account Opening Branch Today s Transaction inquiry 10020000 GBP Savings Account Bank of China Limited London Branch 10020000 USD Savings Account Bank of China Limited London Branch 10020000 EUR Savings Account Bank of China Limited London Branch New A C NO vs Old A C NO Comparison Between internal and External Accounts Transfer amp Remittance Self Management Supporting Services Inquiry 10 www bankofchina com uk BANK OF CHINA 4 6 he 45 Corporate Internet Banking User Manual 4 4 Historical Transaction Inquiry A The user selects Historical Transaction Inquiry under Accounts Management on the vertical Navigation Bar located on the left hand side of the screen B The user selects an account from the list to o
29. rporate Internet Banking User Manual BANK OF CHINA Reference 7 Payment processing Payee Inquir Step 1 OMEk BANK OF CHINA A Welcome Page Accounts Management Payee Transfer amp Remittance Payee s Account NO e Self Management Fe English v a Exit oe v Payee s Ref NO Welcome Message Inquiry Change Password gt f Payee Management Supporting Services lease input your criteria for inquiry If no criterias are selected all payees will be listed gt m E Z 8 m 5 2 Payee Management ee feyzo Account Allies Payee s Account NO Payee s Type an Payee s Ref NO inquiry 14 www bankofchina com uk 4 6 phe 45 Corporate Internet Banking User Manual BANK OF CHINA Step 3 Payee Management X Payee Inquiry Add New Payee Account Alias Payee s Account NO Payee s Type All Payee s Ref NO Inquiry gt gt gt Payee List Corporate Customer NO 12345678 Corporate Name Good Company Payee s Account Payee s Ref NO Account Alias Payee s Account NO Transfer Type Operation Opening Bank BANK OF CHINA ACCOUN p CCOUNT 1 00000000 LONDON BRANCH Domestic BOC Payee View Modify Delete ACCOUNT 2 11111111 BANK UK domestic clearance View Modify Delete 4 8 3 1 Add New Payee Before the User can make a payment via Single Payment function there must be an established payee saved on the system Add New Payee function allows a User t
30. saceteaesecqeasenanasassaunsisecnenesaaeeesasacaseasteaesease I ALC Fy 1G OD ci cara sain sen svoonveusiaeanaon E Transacttoim MOdiMCAUONS secesia ii iii 5 3 1 Payment AlmiOMsatiOn pcscscssstrsacsaacastdsachonseocdasadvandronannedachinoetmbcacatzenanacdases Payment Cancelation eaeoe ai T Y e E duksonsiauhinadiandeandiauhes AS 110 010 AE OVCO a E E E aTNe MTT OST Te G21 WOOD OWING dG oc seccsassssegcosun E E E ER 62 2 Exchange Rate IiGQuit y 5 0 21 cesesacsacesansccntacesenetwaniessarcasseeteentccetecesscamansecneense SC DAA NIN enea EE Ve NCO nme WIC SCAG een oa E EE Chan PASS WONG euer PROS a o E E E A E E A T ciecdeauetedic Freguentl y ASKed OuestlOns iiasasawiticisandtaccssudisabsoutiarasaudtauhsawd a N www bankofchina com uk 4 6 he 45 Corporate Internet Banking User Manual BANK OF CHINA 1 Introduction Thank you for choosing Bank of China UK Limited Corporate Internet Banking Service With Bank of China UK Limited Corporate Internet Banking Service you may carry out the following types of transactions e Enquire about account balances and transaction e View your Fixed Term Deposit details e Create and maintain a list of domestic and overseas payees for payment transactions e Instruct forward dated payments up to 30 days from the instruction day e Make batch payments to domestic and international payees e Set up an internal authorisation work flow plan for your organisation e Enquire about our currency
31. structed A Only the payment that has been returned by the authoriser can be modified Can I allocate different access to my company s user A Yes the authority for each user can be customised please refers to the application form for details I am unable to log on to my corporate internet banking I keep receiving messages saying please close the browser and log in again even though I closed the web page A The whole browser must be closed not just the single web page Can I print bank statements online A This function is not available However Bank of China UK Limited Corporate Internet Banking has a print screenshot function that allows the operator to print the current screen section Can I instruct cross currency remittance online A Yes User will be able choose a different currency on the remittance page 28 www bankofchina com uk 4 6 he 45 Corporate Internet Banking User Manual BANK OF CHINA I want to make a payment to another account with Bank of China UK Limited what account format should I be using when setting up the payee A For payment within the bank please use the 15 digit Bank of China account number to set up the beneficiary Can I save regular payees online A Yes please refer to section 4 8 of the manual for information on how you can do so When I click certain functions online it says service unavailable A This message means access authority has not been assigned to t
32. struction Authorisation ZA Abnormal Unauthorized Transactions List Unauthorized Transactions List Summary Inquiry 9 Safety T Customer Customer Business Payer s Name and Payee s Name and Submission aa Currency Amount F Application NO NO Account NO Account NO Date pes Wendy Barbara 642067 043692 ITL 75 967 10 1 2012 hone 742141642 556026382 fp z Ophelia Fannie 692219 602824 EGP 80 478 32 10 2 2012 a maa 625079838 965162345 2 ad a Yvonne Hannah 845183 991722 RUR 16 570 87 10 3 2012 454778892 i 494008553 3 x 9 Audrey Mavis 236100 811070 SEK 23 131 22 10 4 2012 o 960363452 250886522 5 Melissa Adelaide 832357 650864 HUF 23 442 27 10 5 2012 493605685 2 781060756 I i Nina Maureen 447332 866285 EAE a GBP EAI iA m d EA 10 6 2012 a 4 w b Select all Found 300 record s Current 1 Page s Total 6 Page s Page Down Skip to Page s Skip Home Poa Reject 100 v 4 6 bk 45 Corporate Internet Banking User Manual BANK OF CHINA Step3 Total number of processed transactions 1 confi RSS 100 v al 21 www bankofchina com uk 6 4 6 he 45 Corporate Internet Banking User Manual BANK OF CHINA Payment Cancellation The User selects Cancel on the vertical navigation column under Transfer amp Remittance Only pending instructions i e instructions that have not yet reached the payment due date can be cancelled Reference 15 Payment Cancellation
33. tional Remittance Authorizatio Cancel Upload Files Downloading using batches tools Inquiry nitted batch payment Self Management z A Batch Number Inquiry Supporting Services Total number of transac tions arator Submission Date Details Home Z D Once the payment has been instructed the Authorised User assigned by authorise function must authorise the instructed payment E Ifthe company has only allocated 1 User to access the internet banking service they also required to authorise their own payment F Please refer to Authorisation process for further information 5 3 Transaction Modifications The user can modify the transaction returned by the operator at the authorisation stage A The User has to select Modify on the vertical navigation column under Transfer amp Remittance to view the returned transaction list B The User has to select the transaction which needs to be modified in order to modify it C The process to follow is indicated in Step 1 2 and 3 below and the process to follow is Payee Management Single Payment Authorisation Reject Modify 18 www bankofchina com uk F E 6 47 BANK OF CHINA Corporate Internet Banking User Manual Reference 13 Transactions Modifications A ERG te English v o Exit BANK OF CHINA Welcome Page ZDA Accounts Management modified Summary Inquiry e Transf
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