DeskPoint Pro™
Contents
1. Personal Pre Shared Key WPA2 Cipher Suite TKIP MAES Pre Shared Key Format Passphrase O HEX 64 characters Pre Shared Key Fig 35 WPA2 settings Authentication Mode Select Enterprise RADIUS or Personal Pre Shared Key mode WPA2 Cipher Suite supports AES only Pre Shared Key Format There are two formats for choice to set the Pre shared key Passphrase and Hex 64 characters If Hex is selected users will have to enter a 64 characters string For easier configuration the Passphrase at least 8 characters format is recommended Pre Shared Key Pre Shared Key serves as a password Users may key in 8 to 63 characters string if you selected passphrase Pre shared key format to set the passwords or leave it blank in which the 802 1x Authentication will be activated Make sure the same password is used on client s end 29 TeleAdapt DeskPoint Pro User Manual Version 12 2011 WPA Mixed Encryption VVPA Mixed ze Authentication Mode O Enterprise RADIUS Personal Pre Shared Key WPA Cipher Suite TKIP Jl AES WPA2 Cipher Suite TKIP MAES Pre Shared Key Format Passphrase OHEX 64 characters Pre Shared Key Fig 36 WPA Mixed settings Authentication Mode Select Enterprise RADIUS or Personal Pre Shared Key mode WPA Cipher Suite here supported AES only WPA2 Cipher Suite here supported AES only Pre Shared Key Format There are two formats for choice to set the2. 38 byte packets 192 168 168 1 10 000 ms 0 000 ms 0 000 ms 59 120 41 254 40 000 ms 30 000 ms 40 000 ms 168 95 84 218 30 000 ms 30 000 ms 40 000 ms 220 128 5 54 30 000 ms 211 22 36 50 30 000 ms 220 128 5 54 40 000 ms 220 128 1 110 40 000 ms 220 128 2 170 40 000 ms 220 128 3 22 30 000 ms 220 128 4 181 40 000 ms 220 128 1 121 40 000 ms 30 000 ms 220 128 3 249 40 000 ms 220 128 4 249 30 000 ms 220 128 3 249 30 000 ms 203 75 135 38 40 000 ms 30 000 ms 40 000 ms 209 85 243 26 30 000 ms 40 000 ms 40 000 ms 209 85 250 103 30 000 ms 40 000 ms 209 85 243 23 30 000 ms 72 14 238 226 50 000 ms 40 000 ms 30 000 ms 64 233 183 105 40 000 ms 40 000 ms 40 000 ms Fig 23 Traceroute Tool 17 TeleAdapt DeskPoint Pro User Manual Version 12 2011 The Internet is a large and complex aggregation of network hardware connected together by gateways Traceroute utilizes the IP protocol time to live field and attempts to elicit an ICMP TIME_EXCEEDED response from each gateway along the path to some host This tool is intended for use in network testing measurement and management IP or URL is available To use URL set IP interface to DHCP The results show the hop addresses numerically rather than symbolically and numerically Time Zone Settings DeskPoint Pro can maintain the system time by synchronizing with a public time server over the Internet To schedule a periodic reboot you can enter the day hour and min for the system NTP Settings In th
3. band and is disabled under 2 4GHz N 2 4GHz G N and 2 4GHz B G N band 11n Setting The 2 4GHz ISM band is fairly congested With 802 11n there is the option to double the bandwidth per channel to 40MHz which results in slightly more than double the data rate The specification calls for requiring one primary 20 MHz channel as well as a secondary adjacent Channel spaced 20 MHz away The primary channel is used for communications with clients incapable of 40 MHz mode When in 40 MHz mode the center frequency is actually the mean of the primary and secondary channels Since the Band is selecting 2 4GHz N or using any include N mode the 20MHz 40MHz channel width the channel number be suggested using form 5 11 and auto Select 20MHz channel width the channel number will be form 1 11 and auto And Select Control Sideband Upper or Lower from pull down menu Advanced Setting These settings are only for more advanced users who have a sufficient Knowledge about wireless LAN These settings should not be changed unless you know what effect the changes will have on your DeskPoint Pro and the network as a whole Advanced settings include Fragment Threshold RTS Threshold Beacon Interval Preamble Type RF Output Power IAPP 802 11f support Protection Aggregation and Short Gl Fragment Threshold Setting for data packet fragmentation threshold value can be written between 206 and 2346 bytes 25 TeleAdapt DeskPoint Pro User Ma
4. so that they comply with your LAN environment Above setting is for static LAN IP setting the DHCP Disabled If Setting DHCP Client mode it mean DeskPoint Pro will automatically obtain an IP address from a DHCP server 21 TeleAdapt DeskPoint Pro User Manual Version 12 2011 Client Isolation blocks traffic between wired and wireless clients of the DeskPoint Pro In a hotel environment it is generally desirable to enable this setting to ensure guest privacy Note however that the DeskPoint Pro will not block traffic between wired and wireless clients connected to different DeskPoint Droe this function must be performed by the network infrastructure Note Spanning Tree Protocol is an OSI layer 2 protocol that ensures a loop free topology for any bridged LAN Spanning tree allows a network design to include spare redundant links to provide automatic backup paths if an active link fails without the danger of bridge loops or the need for manual enabling disabling of these backup links Bridge loops must be avoided because they result in flooding the network VLAN Tag VLAN Settings If Enable VLAN is selected then the Hotel LAN Port LAN 0 will be designated as an 801 11Q trunk and VLAN operation is enabled When VLAN is enabled all ports other than LAN 0 are untagged and can belong to one VLAN only their VID being changeable as required on a port by port basis Any packets received on LAN 0 must have a VLAN header and will only b
5. The DeskPoint Pro is highly secured in this mode WEP WEP is not available if 802 11n is set According to the IEEE 802 11 standard WEP can be used for authentication and data encryption Normally Shared Key authentication is used if WEP data encryption is enabled In rare cases Open System authentication may be used when WEP data encryption is enabled The Authentication algorithm setting is provided for better compatibility with wireless client computers with various WLAN network adapters There are three options available including Open System Shared Key and Auto 27 TeleAdapt DeskPoint Pro User Manual Encryption WEP v C 802 1x Authentication Authentication Auto v Key Format Hex 26 characters v Key Length 64 bit O 128 bit Encryption Key Fig 33 WEP settings Note The number of characters if the Pre Shares Key setting must be at least 8 and can be up to 63 Version 12 2011 When WEP is enabled by a security mode the Key length can be specified to be 64 Bits or 128 Bits The Selected key setting specifies the key to be used as a send key for encrypting traffic from the local device side to the remote device side Key Length select key length 64 bit or 128 bit Key Format Select the Hex 10 characters or ASCII 5 characters Hexadecimal WEP 64 bits 10 Hex characters 0 9 a f Hexadecimal WEP 128 bits 26 Hex characters 0 9 a f ASCII WEP 64 bits 5 ASCII
6. at least 10 seconds until the LAN LED flashes again TeleAdapt DeskPoint Pro User Manual JL Local Area Connection 2 Properties General Authentication Advanced Connect using EM Marvell Yukon 88E 80 This connection uses the fo wv IS Client for Microsoft E Network Load Bal vi JE File and Printer Sh SF Internet Protocol 1 Description Transmission Control Prol wide area network protoc across diverse interconne IV Show icon in notificatior IV Notify me when this con Internet Protocol TCP IP Properties General You can get IP settings assigned automatically if vour network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically fe Use the Following IP address Default gateway Cc tor f ji Use the following DNS server addresses Preferred DNS server Alternate DNS server Advanced OK Cancel Fig 1 An example of Internet Protocol TCP IP Properties in Microsoft Windows Note For some versions of Windows the computer needs to be restarted for the changes of TCP IP settings to take effect Version 12 2011 2 Installing and Configuring DeskPoint Pro This section offers information about installing your DeskPoint Pro Before configuring the DeskPoint Pro you need to know the connection information supplied by
7. remote Syslog server respectively See the SNMP section for more information about SNMP trap settings Set the IP address of the Syslog server in the Syslog server IP address text box The system events are divided into the following categories Enable Log Check to enable logging function System all Activates all logging functions Wireless Only logs related to the wireless LAN will be recorded DoS Only logs related to the DoS protection will be recorded Enable Remote Log Only logs related to the Remote control will be recorded Log Server IP address Only logs related to the server will be recorded Network Status vip mm e0 4c 72 00 01 lin vm 1732 108 no E E E E E Fig 40 Wireless Clients Status On this page the status information of each associated client including its MAC address IP address user name if the client has been IEEE 802 1x authenticated number of bytes it has send number of bytes it has received and the time of its last activity is shown 33 TeleAdapt DeskPoint Pro User Manual Version 12 2011 6 Technical Support For North and South American 24 7 Technical Support Toll Free 1 877 835 3232 x306 in US and Canada Main 1 775 232 5044 Email ric jones us teleadapt com For EMEA Technical Support Main 44 1923 810235 Email info teleadapt com For APAC Technical Support Main 82 10 8566 0809 Email dg hong teleadapt com 34 TeleAdapt DeskPoint Pro User Manual Ve
8. your service provider and the field application environment Preparing for Configuration To configure the DeskPoint Pro a computer with a web browser is needed For the first time or maintenance configuration of the DeskPoint Pro an Ethernet network interface card NIC should have been installed in the managing computer Since the configuration management protocol is HI TP based you have to make sure that the IP address of the managing computer and the IP address of the managed DeskPoint Pro are in the same IP subnet the default IP address of the DeskPoint Pro is 192 168 0 1 and the default subnet mask is 255 255 255 0 Connecting the Managing Computer Using Ethernet Cable to connect the managing computer and the Wireless 11n Access Point as following figure shows One end of the Ethernet cable must be plugged into the Hotel LAN Ethernet jack of the DeskPoint Pro for configuration Changing the TCP IP Settings of the Managing Computer Use the Windows Network Control Panel Applet to change the TCP IP settings of the managing computer so that the IP address of the computer and the IP address of the DeskPoint Pro are in the same IP subnet Set the IP address of the computer to 192 168 0 xxx the default IP address of the DeskPoint Pro is 192 168 0 1 and the subnet mask to 255 255 255 0 TeleAdapt DeskPoint Pro User Manual Version 12 2011 Default User Name and Password The default user name Is root and the default pass
9. ADIUS server s share a secret key so that they can authenticate each other RADIUS server is needed if IEEE 802 1x functionality is enabled RADIUS Server IP Address RADIUS Server Port RADIUS Server Password Fig 37 RADIUS settings RADIUS Server IP Address Enter the RADIUS Server s IP Address provided by your ISP RADIUS Server Port Enter the RADIUS Server s port number provided by your ISP The default is 1812 RADIUS Server Password Enter the password that the DeskPoint Pro shares with the RADIUS Server 31 TeleAdapt DeskPoint Pro User Manual Version 12 2011 5 Viewing Status Network Status Table Network Status This page shows the packet counters for transmission and reception regarding to wireless and Ethernet networks LANO Management 1u gt Z o LAN 1 Guest DOWN Sent Packets 627 Received Packets 4241 Sent Bytes 136059 Received Bytes 481974 Sent Packets 12 168 Received Packets 63637 Sent Bytes B93 1820 Received Bytes 6958278 Fig 38 Wireless Ethernet Network Status Table On this page the Ethernet and wireless transport status are shown Syslog Enable Log C system all wireless Enable Remote Log Log Server IP Address Fig 39 System Log 32 TeleAdapt DeskPoint Pro User Manual Version 12 2011 system events can be logged to the on board RAM of the Deskpoint Pro Local log or Log Server IP Address to a
10. Client The DeskPoint Pro can automatically obtain an IP address from a DHCP server HPacket Filtering H The DeskPoint Pro provides Layer 2 Layer 3 and Layer 4 filtering Capabilities Firmware Tools Firmware upgrade The firmware can be upgraded by HTTP Hyper Text Transfer Protocol TeleAdapt DeskPoint Pro User Manual Version 12 2011 e Configuration backup The configuration settings can be backed up to a file via HTTP for later restoring e Configuration reset Resetting the configuration settings to factory default values Management Web based Network Manager for configuring and monitoring the DeskPoint Pro via a Web browser Internet Explorer Firefox or Google Chrome The management protocol is HTTP Hyper Text Transfer Protocol based e SNMP SNMP Simple Network Management Protocol MIB I MIB II IEEE 802 1d IEEE 802 1x and Private Enterprise MIB are supported e System log For system operational status monitoring Local log System events are logged to the on board RAM of the DeskPoint Pro and can be viewed using a Web browser Remote log by SNMP trap Systems events are sent in the form of SNMP traps to a remote SNMP management server Power Charging e USB Charging SV for charging mobile devices LED Definitions e TA 6950 and TA 7950 At the front of the device there are 3 LED indicators See Figure 1 below for description of each LED indication e TA 8050 On top of the device there
11. DeskPoint Pro User and Installation Manual TA 6950 TA 7950 TA 8050 CP teleadapt Keeping Your World Connected TeleAdapt DeskPoint Pro User Manual Version 12 2011 Table of Contents FEATURE E 4 CE I ONS inae se na A 6 CONNECTION Staessen tae Ed E 7 HARDWARE RES WEEN 7 INSTALLING AND CONFIGURING DESKPOINT PRO cccceccseceeceeeeeeeeeeees 8 PREPARING FOR CONFIGURATION cccitiiiieerereeeeeeerererereeeeeeeeeeeeereerereneeeeeeenerenerenesta 8 CONNECTING THE MANAGING COMPUTER 8 CHANGING THE TCP IP SETTINGS OF THE MANAGING COMPUTER 8 DEFAULT USER NAME AND PASSWORD wewscsssssnssacavoncnussalnntaenawencersabecancetudassuventvandealeateovadeonate 9 WEB CONFIGURATION ME 10 SUMMARY lege 10 Ee 11 Apply Changes Reset Reboot and Continue COMMANAS 2 12 Refresh and Clear Commandes 12 ee et 12 FIRMWARE Le e 13 Upgrading Firmware by HTTP or TFTP vesivvssionssacsnanetaavacvinninatettatviadsoaanviaasnbadosedeias 14 Load Settings by HTTP or E RE 14 Save Settings by HTTP or TFTP EE 15 Resetting Configuration to Factory Deiaults AAA 15 SEENEN 15 Web Management Secure and Idle Timeout ee 15 TeleAdapt DeskPoint Pro User Manual Version 12 2011 SE Kate 16 E EE E E N E E N E 16 A EE 17 EE eege 17 TIME ZONE ge 18 ER 18 Fenodie e 19 Seeerei eegene 19 SNMP e E 19 SNM d EET Un EEK 19 SNMP TRAP TABLE FOR CTAA 20 CONFIGURING TCP IP RELATED GETTINGS ss reeeeecerereanerereraneareaaanaa 21 D
12. O EE 21 VLAN I IO E 22 CONFIGURING IEEE 802 11 RELATED GETTINGS crereeerrrranaa 23 E Ee 23 Advanced SENG EE 25 Eet 26 VIEWING SA EE 32 NERO Sas ME 32 E ge O 6 E 32 Network Eege 33 TECHNICAL SOI OI es son e Dead a e a 34 APPENDIX A DEFAULT SETIIINGR cee ceccccsecceccseeeeeseeseeeeeeeeeseeeeeeeeeeeeaes 35 TeleAdapt DeskPoint Pro User Manual Version 12 2011 1 Features The DeskPoint Pro is designed for use in hotel rooms and combines 802 11n IEEE 802 11g and IEEE 802 116 wireless technology to provide the best wireless performance enabling client computers to access the resources on the hotel Ethernet network With the Web based user interface or SNMP a network administrator can easily and clearly manage the DeskPoint Pro Desktop or Under Desk Desktop The TA 6960 and TA 950 are on desk models The TA 6950 incorporates a retractable spool whereas the TA 950 has a RJ45 socket Under Desk The TA 8050 is designed to fit unobtrusively under the a desk in the guest room and can be used in conjunction with other TeleAdapt cable management products IEEE 802 11n RF type selection The RF type of the wireless interface can be configured to work in IEEE 802 11n only IEEE 802 11b only IEEE 802 11g only or mixed mode 802 11n 802 11g and 802 11b simultaneously 64 bit and 128 bit WEP Wired Equivalent Privacy For authentication and data encryption Enabling Disabling SSID broadcasts The administrator can
13. Preshared key Passphrase and Hex 64 characters If Hex is selected users will have to enter a 64 characters string For easier configuration the Passphrase at least 8 characters format is recommended Pre Shared Key Pre Shared Key serves as a password Users may key in 8 to 63 characters string if you selected passphrase Pre shared key format to set the passwords or leave it blank in which the 802 1x Authentication will be activated Make sure the same password is used on client s end Radius IEEE 802 1x Port Based Network Access Control is a standard for solving some security issues associated with IEEE 802 11 such as lack of user based authentication and dynamic encryption key distribution With IEEE 802 1x and the help of a RADIUS Remote Authentication Dial ln User Service server and a user account database an enterprise or ISP Internet Service Provider can manage its 30 TeleAdapt DeskPoint Pro User Manual Version 12 2011 mobile users access to Its wireless LANs Before being granted access to a wireless LAN supporting IEEE 802 1x a user has to issue his or her user name and password or digital certificate to the backend RADIUS server by EAPOL Extensible Authentication Protocol Over LAN The RADIUS server can record accounting information such as when a user logs on to the wireless LAN and logs off from the wireless LAN for monitoring or billing purposes An IEEE 802 1x capable wireless access point and its R
14. a x IV Accept read requests Accept write requests Working folder DAMy Projecta C Project TETE TitpSrvr Timeout 1 see Max no of sessions fi D Max no of retries 120 e View Sessions Event log Clear Log Fig 8 TFTP Server Version 12 2011 Firmware Tools Firmware management operations for the DeskPoint Pro include firmware upgrade configuration backup Load Settings configuration restore Save Settings and configuration reset Load Factory Default Firmware upgrade configuration backup and configuration restore can be achieved via HTTP or TFTP Due to different behavior of different Web browser types and versions HTTP based firmware management operations may not work properly with some Web browsers When using TFTP as the firmware management protocol you can configure settings the DeskPoint Pro s TFTP client to communicate with a TFTP server Ensure that the TFTP Server IP uses the same subnet to prevent errors arising Screen capture to the left is the TFTP Server in Windows XP the TftpSrvr Please note e After the dialog box of the TFTP server program appears be sure to specify the working folder within which the downloaded firmware files reside e Make sure the Accept read requests check box of TFTP Server is selected e The LAN IP address of the DeskPoint Pro and the IP address of the TFTP server must be in the same IP subnet for TFTP to work e After the firmware is upgraded be
15. abled the DeskPoint Pro will broadcast its SSID to stations And if disabled This DeskPoint Pro will not broadcast its SSID to stations If stations want to connect to this DeskPoint Pro this its SSID should be known in advance to make a connection 24 TeleAdapt DeskPoint Pro User Manual Primary 20 MHz 40 MHz Upper 40 MHz Lower Channel blocks Sec Ch center blocks Sec Ch center blocks 1 1 3 5 3 1 7 Not Available 2 1 4 6 4 1 6 Not Available 3 1 5 H 5 1 9 Not Available 4 2 6 S 6 2 10 Not Available 5 3 7 9 7 3 11 1 a 1 7 6 4 5 10 o 4 12 2 4 1 6 7 5 9 11 9 5 13 3 5 1 9 5 6 10 12 10 6 13 4 6 2 10 S 7 11 13 11 7 13 5 7 3 11 10 6 12 Not Available 6 o 4 12 11 9 13 Not Available 7 9 5 13 12 10 13 Not Available S 10 6 13 13 11 13 Not Available q 11 7 13 Fig 31 Basic IEEE 802 11n channel settings with 40MHz width Wireless Advanced Settings These settings are only for more technically advanced users who have a sufficient knowledge about wireless LAN These settings should not be changed unless you know what effect the changes will have on your Access Point Fragment Threshold 2346 256 2346 RTS Threshold 2347 0 2347 Beacon Interval 100 20 1024 ms Preamble Type Long Preamble Short Preamble RF Output Power 100 v IAPP Protection v Aggregation v Short GI Fig 31 Advanced Setting of WLAN Version 12 2011 WMM The WiFi Multiple Media function is available under 2 4GHz B 2 4GHz G and 2 4GHz B G
16. are LED indicators See Figure 2 below for description of each LED indication TeleAdapt DeskPoint Pro User Manual Version 12 2011 ggg LAN RF PWR The Front LEDs of TA 6950 TA 7950 PWR RF LAN The Front LEDs of TA 8050 Description PWR ON Power on State Description ON RF on and blink every second ON Power on OFF RF off ON RF on and blink every second CH LJ LAN on ON LAN on Flashing Throughput is busy LAN Flashing Throughput is busy OFF LAN off OFF LAN off POWER Hotel LAN Connections TA 6950 TA 7950 e The TA 6950 and TA 7950 also provide a wired Guest LAN interface just above the indicator LEDs For the TA 6950 this is a retractable spool for the TA 7950 this is an RJ45 socket Both models also provide a USB socket that can provide up to 5V 1A for charging mobile devices See Figure 3 to the left TA 8050 provides an RJ45 jack to be used for offering a wired access point for the guest C L C Pair a TeleAdapt Pull Through Pro or other Internet AP product for best presentation to the guest See Figure 4 to the left Hotel LAN POWER Guest LAN TA 8050 AONANE RESE Hotel LAN Wired connection to hotel network The reset button can be found on the bottom of the unit To perform a factory reset press and hold the reset button until the LAN LED flashes When the LAN LED flashes release the reset button and quickly press and hold the reset button a second time for
17. cast SSID WMM Apply Changes Reset Fig 30 Basic IEEE 802 11 communication Setting of WLAN 23 TeleAdapt DeskPoint Pro User Manual Version 12 2011 The wireless interface can be enabled or disabled By default it is enabled You can choose one Band as follows e 2 4GHz B 802 11b supported rate only 2 4GHz G 802 11g supported rate only 2 4GHz N 802 11n Supported rate only 2 4GHZ 2 4GHz G N 802 11g supported rate and 802 11n supported rate o 2 4GHz B G N 802 11 802 11g and 802 11n supported rate The default is 2 4GHz B G N mode B G 802 11b supported rate and 802 11g supported rate The DeskPoint Pro can support 4 additional SSIDs Select this option to enable and configure the basic wireless settings for each virtual SSID band SSID data rate broadcast SSID and WMM You can also view the active client list for each SSID Since the DeskPoint Pro is also IEEE 802 11b and IEEE802 11g compatible you can configure the Date Rate setting to meet your backwards compatibility needs If there is RF interference you may want to reduce the Data Rate for more reliable wireless transmission In most cases leave the setting to Auto The number of available RF channels depends on local regulations The regulatory domain is determined by the firmware that is loaded The SSID of a wireless client computer and the SSID of the DeskPoint Pro must be identical for them to communicate with each other Broadcast SSID En
18. characters case sensitive ASCII WEP 128 bits 13 ASCII characters case sensitive Key Setting Enter the key in the key setting field In the above security modes a back end RADIUS Remote Authentication Dial In User Service server is needed if IEEE 802 1x functionality is enabled See Section 4 8 3 5 for more information about IEEE 802 1x and RADIUS WPA Encryption WPA Authentication Mode Enterprise RADIUS Personal Pre Shared Key WPA Cipher Suite TKIP MIAES Pre Shared Key Format Passphrase O HEX 64 characters Pre Shared Key Fig 34 WPA settings 28 TeleAdapt DeskPoint Pro User Manual Version 12 2011 Authentication Mode Select Enterprise RADIUS or Personal Pre Shared Key mode WPA Cipher Suite here supported AES only Pre Shared Key Format There are two formats for choosing to set the pre shared key Passphrase and Hex 64 characters If Hex is selected users will have to enter a 64 characters string For easier configuration the Passphrase at least 8 characters format is recommended Pre Shared Key Pre Shared Key serves as a password Users may key in 8 to 63 characters string if you selected passphrase Pre shared key format to set the passwords or leave it blank in which the 802 1x Authentication will be activated Make sure the same password is used on client s end WPA2 Encryption WA v Authentication Mode O Enterprise RADIUS
19. e default upload file name is MACName dat 2 The firmware dat file will be shown in the Firmware file name text box 3 Click Upload to upload the configuration file to the device 14 TeleAdapt DeskPoint Pro User Manual LOAD SETTINGS Fig 12 Load Settings via TFTP Save Settings to File Fig 13 Save the configuration file Note 1 The procedure may be a little different with different web browsers Note 2 Make sure to open Accept acces requests in the tfto server LOAD DEFAULT Reset Settings to Default Reset Fig 14 Resetting configuration to Factory Defaults SYSTEM REBOOT System Reboot Fig 15 Restart the system Version 12 2011 Save Settings by HTTP or TFTP To back up configuration of the device via HTTP or TFTP 1 You ll be prompted to open or save the configuration file Click Save 2 The configuration file is named by the DeskPoint Pro s MAC address For example if the DeskPoint Pro s MAC address is 00 01 02 aa bb cc the configuration backup file should be 000102aabbcc dat Don t change the configuration file name in the Save As dialog box Select a folder in which the configuration file is to be stored And then click Save Resetting Configuration to Factory Defaults Click the Reset button resets the device configuration to factory defaults WARNING Check before clicking the Reset button before overriding all current configuration setting Click the Rebo
20. e passed to the destination port if the VID matches Any packets originating on ports other than LAN 0 will have a VLAN header added with the VID set as defined Ports can also have a priority PCP set where 0 is the lowest priority and 7 is the highest Enable VLAN Management 1 7 Guest LAN LAN1 Primary SSID Virtual SSID 1 Virtual SSID 2 Virtual SSID 3 Virtual SSID 4 22 TeleAdapt DeskPoint Pro User Manual Version 12 2011 When VLAN tagging is enabled then the Hotel LAN port will become an 802 1Q trunk The Web management or SNMP Guest LAN and Primary SSID can all be assigned a VLAN tag to allow the network switch to identify and route tagged connection If multiple Aps are configured then each additional SSID AP can also have it s own assigned VLAN tag The priority bits of each VLAN can also be assigned to allow the network to prioritise particular VLANs 4 Configuring IEEE 802 11 Related Settings Basic Settings Wireless Basic Settings Wireless Basic Settings This page is used to configure the parameters for wireless LAN clients which may connect to your Access Point Here you may change wireless encryption settings as well as wireless network parameters Disable Wireless LAN Interface Band 2 4 GHz B G N Multiple AP Multiple AP SSID DeskPoint2 Regulatory Domain ETSI Europe Channel Number Auto Data Rate Auto Channel Width 20MHz 40MHz Control Sideband Upper Lower vV Broad
21. enable or disable the SSID broadcasts functionality for security reasons The correct SSID has to be specified on client computers IEEE 802 1x RADIUS The DeskPoint Pro can be configured to authenticate wireless users and distribute encryption keys dynamically by IEEE 802 1x Port Based Network Access Control and RADIUS Remote Authentication Dial ln User Service TeleAdapt DeskPoint Pro User Manual Version 12 2011 WPA Wi Fi Protected Access The DeskPoint Pro supports the WPA standard proposed by the Wi Fi Alliance Hhttp www wi fi orgH Both WPA PSK Pre Shared Key mode and full WPA mode are supported WPA is composed of TKIP Temporal Key Integrity Protocol and IEEE 802 1x and serves as a successor to WEP for better WLAN security WPA2 Wi Fi Protected Access 2 This advanced protocol implements the mandatory elements of 802 111 WPA2 is an improvement on the WPA PSK standard and is simply using a shared password for access to your network Only users with this password can access your network Client isolation Wireless to wireless traffic can be blocked so that the wireless clients cannot see each other This function also blocks wired clients from accessing Wireless clients Transmit power control Transmit power of the DeskPoint Pro s RF module can be adjusted to change RF coverage Associated wireless clients status The DeskPoint Pro can show the status of all wireless clients that are associated with it HDHCP
22. g Tool ARP Tool and trace route tool Time Zone Time zone and SNTP Simple Network Time Protocol server settings SNMP Simple Network Management Protocol SNMP agent settings and SNMP trap table TCP IP TCP IP related settings LAN IP addressing settings for the DeskPoint Pro VLAN Tag settings Wireless IEEE 802 11n related settings Basic Settings Basic settings for the IEEE 802 11b g n interface of the DeskPoint Pro to work properly with wireless clients Advanced Settings Advanced settings for the more technically users who have a sufficient knowledge about the Wireless LAN Security Security settings for authenticating wireless users and encrypting wireless data Include the IEEE 802 1x Port Based Network Access Control and RADIUS Remote Authentication Dial In User Service settings for better wireless security 11 TeleAdapt DeskPoint Pro User Manual Version 12 2011 e Access Control Wireless Access Control settings o Status System monitoring information e Network Status Shows the packet counters for transmission and reception regarding to wireless and Ethernet networks e System Log System events log e Active Clients Display the status of all wireless clients who associated to the DeskPoint Pro e Logout The Logoff page Apply Changes Apply Changes Reset Reboot and Continue Commands Normally at the bottom of each setting page there are two buttons Apply Changes and Reset F
23. ig 2 Click Apply Changes to store settings Clicking Apply Changes stores the settings changes to the memory of the DeskPoint Pro and brings you back to the next page to choose the next step Clicking Reset discards any settings changes and brings Change setting successfully you back to the start page Your changes have been saved The device must be restarted for the changes to take effect Reboot now or continue to make other changes and continue Clicking Reboot to restarts the DeskPoint Pro immediately for the settings changes to take effect Fig 3 Save Save amp Restart and Cancel Clicking Continue moves to other page for change other settings Fig 4 Refresh and Clear Refresh and Clear Commands At the bottom of each status page that shows read only information Clicking Refresh updates the shown status information And in the System log page the Clear immediately clean system log Logout This page is used to logout Do you want to logout Logo ut Comman ds pias Logo Pade The page provide user to log off the Web management immediately User needs apply account and password again if they want to login again 12 TeleAdapt DeskPoint Pro User Manual FIRMWARE MANAGEMENT Firmware Management GQ HTP OTP Fig 6 Firmware Management via HTTP FIRMWARE MANAGEMENT Firmware Management O HIP TMP Server IP 192 168 0 10 Fig 7 Firmware Management via TFTP ZS TFTP Server
24. is section you can set time manually and enable disable Daylight Saving Time and synchronization of time upgrading NTP SETTINGS Yr 2010 Mon E Day 25 Current Time i Hr 11 Min 29 Sec lo Copy Computer Tim Time Zone Select GMT 08 00 T aipei Enable NTP client update Automatically Adjust Daylight Saving NTP server 192 5 41 41 North America e O Manual IP Setting Fig 24 Daylight Saving Time setting 18 TeleAdapt DeskPoint Pro User Manual PERIODIC REBOOT Enable Periodic Reboot After day at Fig 25 Periodic Reboot setting Version 12 2011 Periodic Reboot In this section you can set a time to order the device to reboot itself automatically SNMP SNMP V1 amp V2 SNMP V1 amp V2 SNMP vi amp v2 Read only community Read write community Fig 26 SNMP settings The DeskPoint Pro can be managed by SNMP Simple Network Management Protocol and the SNMP management functionality can be disabled You can specify the name used as a password of the read only and read write community SNMP V3 Settings SNMP V3 SETTINGS SNMP v3 Authenitcation Level Authenitcation Protocol amp MDS SHA Privacy Protocol DES O AES User Name Password Fig 27 SNMP settings 19 TeleAdapt DeskPoint Pro User Manual Version 12 2011 SNMPv3 primarily added security and remote configuration enhancements to SNMP There are three modes in the Authentication Le
25. ltiple AP s have been configured you will need to configure the security settings that apply to the Primary SSID and any enabled virtual SSIDs 26 TeleAdapt DeskPoint Pro User Manual Version 12 2011 Open System No authentication no data encryption Static WEP WEP Wired Equivalent Privacy keys must be manually configured WPA Personal WPA PSK Only TKIP Temporal Key Integrity Protocol mechanism of WPA Wi Fi Protected Access is enabled In this mode you have to specify the Pre shared key which will be used by the TKIP engine as a master key to generate keys that actually encrypt outgoing packets and decrypt incoming packets WPA2 Personal WPA2 PSK The advanced protocol certified through Wi Fi Alliance s WPA2 program implements the mandatory elements of 802 111 WPA2 is an improvement on the WPA PSK standard and is simply using a shared password for access to your network Only users with this password can access your network WPA Enterprise WPA This is a full WPA mode in which both the TKIP and IEEE 802 1x dynamic key exchange mechanisms are enabled The DeskPoint Pro is highly secured in this mode WPA2 Enterprise WPA2 This is a full WPA2 mode in which both the TKIP and IEEE 802 1x dynamic key exchange mechanisms are enabled The DeskPoint Pro is highly secured in this mode WPA Mixed This is a full WPA2 mode in which both the TKIP and IEEE 802 1x dynamic key exchange mechanisms are enabled
26. nual Version 12 2011 RTS Threshold Set the RTS Threshold value can be written between 0 and 2347 bytes Beacon Interval The beacon is a periodic packet the DeskPoint Pro sends out on the air to announce its presence and name SSID Beacon Interval represents the amount of time between beacon transmissions Set the Beacon Interval value can be written between 20 and 1024 ms Preamble Type Click to select the Long Preamble or Short Preamble support on the wireless data packet transmission RF Output Power To adjust transmission power level IAPP Click to enable or disable the IAPP function Protection Protect 802 11n user priority Aggregation Click to enable or disable the Aggregation function Short Gl Click to enable or disable the short Guard Intervals function Security IEEE 802 11 security settings include None WEP WPA WPA2 and WPA2 Mixed The default setting is None Open System In a hotel setting a separate authentication system is generally deployed and the DeskPoint Pro would be configured without any security settings If there is not a separate authentication system you should consider the use of WEP WPA WPA2 or WPA2 Mixed to prevent any Unauthorized access In this instance both the guest PC and the DeskPoint Pro must have the same settings for security Note When the security mode is set to Open System no authentication or data encryption will be performed by the DeskPoint Pro Also note that when Mu
27. ot button to restart the device and waiting 40 to 60 seconds New message will prompt Change setting successfully Do not turn off or reboot the device during this time Please wait 35 seconds system Settings You can change the User Name and Password of Administrator Manager in the function Web Management secure and idle timeout On this page you could change the Web Management in HTTP HTTPS or HTTP amp HTTPs both The administrator can view and modify the configuration of the DeskPoint Pro The new password must be typed twice for confirmation If you want use SSL to protect and manage the device you can select HTTPS for Secure management https default port number is 443 and http is 80 15 TeleAdapt DeskPoint Pro User Manual Version 12 2011 gt https 192 168 0 1 Windows Internet Explorer GO emmm Fig 20 URL box on IE Browser use https for SSL protection The setting specifies how long the Idle time during which the WEB administrator connection is maintained during inactivity The default value is 10 minutes Notes HTTPS Hyper text Transfer Protocol over Secure Socket Layer is a URI scheme used to indicate a secure communication such as payment transactions and corporate information systems HTTPS is not a separate protocol but refers to the combination of a normal HTTP interaction over an encrypted Secure Sockets Layer SSL or Transport Layer Security TLS connection This ensure
28. rsion 12 2011 Appendix A Default Settings EES EIER mei 1 S w s 35 TeleAdapt DeskPoint Pro User Manual Version 12 2011 CP teleadapt Keeping Your World Connected 36
29. s reasonable protection from eavesdroppers but is weak with man in the middle attacks System Tools Ping Interface IP Address PING 192 168 0 6 192 168 0 6 56 data bytes 64 bytes from 192 168 0 6 seg 0 ttl 128 time 0 000 ms 64 bytes from 192 168 0 6 seq 1 ttl 128 time 0 000 ms 64 bytes from 192 168 0 6 seq 2 ttl 128 time 0 000 ms 192 168 0 6 ping statistics 3 packets transmitted 3 packets received Ok packet loss round trip minf ave max 0 000 0 000 0 000 ms Fig 21 Ping Tool 16 TeleAdapt DeskPoint Pro User Manual PASSWORD SETTING User Name e New Password Doo Confirmed Password Do Fig 16 Manager name and password settings WEB MANAGEMENT Secure management HTTP amp HTTPs HTTP Port feo default 80 HTTPS Port 443 default 443 Web Admin Idle Timeout fio 010080 mins O no idle timeout Fig 17 Web Management settings Version 12 2011 The function will helo you to respond to ping requests from a device on Ethernet or Wide Area Network that are sent to LAN IP Arping Interface Fig 22 Arping Tool Arping is a function which is similar in function to ping requests from a device on Ethernet that are sent to LAN IP but it operates using Address Resolution Protocol ARP instead of Internet Control Message Protocol Traceroute TRACEROUTE Interface Trace Number max 50 Com Url google om traceroute to google com 64 233 183 105 20 hops max
30. sure to delete the contents of the Web browser cache so that the Web management pages can be shown correctly e A failed upgrade may corrupt the firmware and make the DeskPoint Pro inaccessible 13 TeleAdapt DeskPoint Pro User Manual FIRMWARE UPGRADE File Name Fig 9 Firmware upgrade by HTTP FIRMWARE UPGRADE upgradefile bin Fig 10 Firmware upgrade by TFTP Bees Load Settings from File Fig 11 Lad Settings via HTTP Version 12 2011 Upgrading Firmware by HTTP or TFTP To upgrade firmware of the DeskPoint Pro via HTTP 1 Click Browse and then select a correct firmware bin file The firmware file path will be shown in the Firmware file name text box 2 Click Upgrade to begin the upgrade process To upgrade firmware of the DeskPoint Pro via TFTP 1 Setting TFTP Server IP and then type a correct firmware bin file 2 The firmware file will be shown in the Firmware file name text box 3 Click Upgrade to begin the upgrade process Load Settings by HTTP or TFTP To Load setting of the device via HTTP 1 Click Browse and then select a correct firmware dat file You have to make sure the file name is the Device s MAC address The configuration file path will be shown in the Firmware file name text Dox 2 Click Upload to upload the configuration file to the device To Load setting of the device via TFTP 1 Setting TFTP Server IP and then type a correct configure file Th
31. vel No Auth Auth and Auth with priv Only inout the User Name in No Auth mode Select the Authentication Protocol and apply the user name password in the Auth Mode select the authentication protocol and privacy protocol if choose the Auth with Priv mode Authentication Level Authentication Protocol Privacy Protocol e ee ee SNMP TRAP TABLE FOR V1 amp V2 SNMP TRAP TABLE FOR 1 amp 2 IP Address O O E O Community DI 0 0 0 po 0 0 0 po 0 0 0 po 20 TeleAdapt DeskPoint Pro User Manual Version 12 2011 Up to 5 SNMP Simple Network Management Protocol traps can be set in the SNMP Trap Table if SNMP V1 V2 is enabled To specify a trap target Type the IP address of the target host 2 Type the Community for the host 3 Select the corresponding check box next to the IP address text box Configuring TCP IP Related Settings LAN Interface This page is used to configure the parameters for local area network which connects to the LAN port of your Access Point Here you may change the setting for IP addresss subnet mask DHCP etc DHCP Client IP Address 192 168 0 1 Subnet Mask 255 255 255 0 Default Gateway 0 0 0 0 DNS 1 DNS 2 Client Isolation Wireless amp Wire v 802 1d Spanning Tree Fig 29 LAN settings You can either use DHCP or Static IP for your TCP IP LAN Settings When manually set the IP address Subnet mask and Default gateway settings set them appropriately
32. word is root TeleAdapt DeskPoint Pro User Manual Version 12 2011 3 Web Configuration NOTE All management services on the DeskPoint Pro are restricted so they are only accessible via the Hotel LAN port Summary CP teleadapt Web Based Network Management Keeping Your World Connected Summary This page shows the current status and some basic settings of the device da TCP IP Settings C Wireless Oday 0h im 5s BIOS Version APXR 8196 Firmware Version 6 7 1 2 Build Time Wed Oct 26 18 47 13 CST 2011 ireless Configuration Band 2 4 GHz B G N Current Regulatory Domain ETSI Europe Current SSID DeskPoint2 Current Channel Number Auto 1 Disabled 80 ba ac 01 07 3f 0 Attain IP Protocol DHCP 192 168 1 50 255 255 255 0 192 168 1 1 192 168 1 1 192 168 1 195 195 40 1 36 80 ba ac 01 07 3f WEBSERVER Fig 1 The Summary page 10 TeleAdapt DeskPoint Pro User Manual Version 12 2011 Menu Structure The left side of the Home page contains a menu for you to carry out commands Here is a brief description of the hyperlinks on the menu Summary For configuration setting summary Management System monitoring information Firmware Tools For upgrading the firmware of the DeskPoint Pro and backing up and restoring configuration settings of the DeskPoint Pro System Setting For changing the account info and web access info for the web server of the DeskPoint Pro System Tools Pin
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