AXIS Mobile Viewer for Hosted Video User Manual
Contents
1. Take a snapshot Android devices Snapshots can only be taken when the video feed is not digitally zoomed in This option is disabled when no video feed is available Switch between high quality video mode selected and performance optimized mode deselected When High quality is selected the app uses a high quality video feed if Android menu this is available High quality A Rev 0 3 Last updated 03 12 2014 8 Axis Communications AXIS Mobile Viewer for Hosted Video 10S 2e Android menu Switch to Export clips Export clips Play a recording from the selected timeline position This option is disabled gt if the following should occur e There is no recording at the selected position e There is no visible recording to the right of the selected position 5 2 Timeline colors Download of camera recording information 4 hour interval Unsuccessful download of camera recording information 4 hour interval Recording that is triggered by motion detection Continuous recording that is set up according to a schedule Rev 0 3 Last updated 03 12 2014 9 Axis Communications AXIS Mobile Viewer for Hosted Video 6 Exporting clips e Export clips for offline viewing e View and share clips from the Photos app GOS or the gallery app Android Downloaded clips are stored on external storage Android e Select the clips that you want from the timeline and start downloading Note Once the downl2. Ne Ne Ne Ne Ne NNN Se NN TN NTS eS a er NT SES NSS O EE ag jae Figure 1 Setup provider By default the app will try to connect to your video service provider using a secure connection If the service provider is using a self signed certificate or if the certificate is invalid you will get a certificate warning Can this connection be trusted The certificate for this server is invalid You may be connecting to a server that puts your confidential information at risk Do you want to continue anyway No Yes Figure 2 Certificate warning If you press Yes the app will connect using an unencrypted connection The connection will remain unencrypted until you sign out and then sign back in again using a provider that supports secure connections Rev 0 3 Last updated 03 12 2014 4 Axis Communications AXIS Mobile Viewer for Hosted Video 1 2 Account details Log in to your video service provider account to download your sites and cameras John Dod QUWIETREITIY PULL TORP AS DFGHJ KL Figure 3 Account log in 2 Site list Select the site that you want to access from the site list The Store Outlet Phoenix The Store Boston The Store Chicago The Store Los Angeles The Store New York The Store San Francisco Warehouse Central Warehouse East Figure 4 Site list Rev 0 3 Last updated 03 12 2014 5 Axis Communications AXIS Mobile View
3. AXIS COMMUNICATIONS USER MANUAL AXIS Hosted Video AXIS Mobile Viewer for Hosted Video AXIS Mobile Viewer for Hosted Video Created November 07 2014 Last updated November 19 2014 Rev 0 3 Axis Communications AXIS Mobile Viewer for Hosted Video TABLE OF CONTENTS SYSTEM REQUIREMENTS 3 1 VIDEO SERVICE PROVIDER ACCOUNT 4 1 1 Server address 4 1 2 Account details 5 2 SITE LIST 5 3 CAMERA OVERVIEW 6 3 1 Camera overview controls 6 3 2 Camera status icons 6 4 LIVE VIEW 7 4 1 Live View controls 7 5 RECORDINGS 8 5 1 Recordings controls 8 5 2 Timeline colors 9 6 EXPORTING CLIPS 10 6 1 Exporting clips controls 10 7 VIDEO FEED QUALITY 11 7 1 Automatic switching between video streams 11 7 2 Multiple video feeds of the same quality 11 Rev 0 3 Last updated 03 12 2014 2 Axis Communications AXIS Mobile Viewer for Hosted Video System requirements Category Requirements Service provider e A video service provider account e Internet access Configuration A site with at least one camera Devices e 10S devices iOS 7 or later optimized for iPhone 5 e Android devices Android OS version 4 1 or later All devices support both portrait and landscape mode Rev 0 3 Last updated 03 12 2014 3 Axis Communications AXIS Mobile Viewer for Hosted Video 1 Video service provider account 1 1 Server address Enter the server address to your provider and give your account a descriptive name QUWLETREITIY UTI OJP Ne
4. ed iOS devices e The first time you take a snapshot you have to grant permission to save images to your device e Only full screen snapshots are saved even if digitally zoomed in when taken Android devices Snapshots can only be taken when the video feed 1s not digitally zoomed in This option is disabled when no video feed is available Switch between high quality video mode selected and performance optimized mode deselected When High quality is selected the app uses a high quality video feed if this is available Rev 0 3 Last updated 03 12 2014 7 Axis Communications AXIS Mobile Viewer for Hosted Video 9 Recordings e Play video recordings navigate the timeline to take snapshots or export clips for offline viewing e Switch between high quality mode and performance optimized mode when the situation demands it e Show or hide the toolbar and the timeline by tapping the video feed e Pinch to zoom digitally in both the video feed and in the timeline Carrier gt 3 00 PM ao P Close 10 21 47 AM 10 14 14 10 20 AM 14 22 AM 10 24 Al Figure 7 Recordings 5 1 Recordings controls Switch to Live View Take a snapshot from the video feed 10S Android iOS devices e The first time you take a snapshot you have to grant permission to save images to your device e Only full screen snapshots are saved even if digitally zoomed in when taken Android menu a
5. er for Hosted Video 3 Camera overview The camera overview shows all the cameras in the site e Connected and disconnected cameras are shown as status icons Connected camera icons will be updated with live feed snapshots when they are available Carrier gt 11 30 AM lt Sites The Store New York C Cashier 1 Backroom Door Cashier 2 Entrance Store Overview Service Door Heatmap Figure 5 Camera overview 3 1 Camera overview controls Update status and snapshots for all cameras 3 2 Camera status icons Camera connection and snapshot download in progress This icon is replaced by a video feed snapshot as soon as the snapshot is downloaded If the download cannot complete the icon remains Y The camera has been disabled ae The camera is disconnected Rev 0 3 Last updated 03 12 2014 6 Axis Communications 4 Live View e Watch live video feeds and take snapshots e Switch between high quality mode and performance optimized mode when the situation demands it AXIS Mobile Viewer for Hosted Video e Show or hide the toolbar by tapping the video feed e Pinch to zoom digitally in the video feed all devices e Double tap to zoom digitally in the video feed Android devices only Carrier gt 2 22 PM Q O Close Figure 6 Live View 4 1 Live View controls R Android menu m High quality Switch to recordings Take a snapshot from the video fe
6. oad has started wait for the download to complete before leaving the app Leaving the app during download stops the download 10 20 AM Figure 8 Exporting clips 6 1 Exporting clips controls Set the start position for the clips that you want to download Set the end position for the clips that you want to download 4 Start the download of the clips that you have defined in the timeline Play a recording from the selected timeline position If there is no visible recording this option is disabled Rev 0 3 Last updated 03 12 2014 10 Axis Communications AXIS Mobile Viewer for Hosted Video 7 Video feed quality High quality is defined as a video feed with a horizontal resolution higher than 640 pixels Video feeds with a horizontal resolution of 640 pixels or lower are defines as low quality feeds It is only possible to switch video feed if the following conditions are met e At least two video feeds exists e One feed must be a high quality feed wider than 640 pixels e One feed must be a low quality feed width up to 640 pixels 7 1 Automatic switching between video streams The app will automatically switch to a low quality feed if a high quality stream cannot be maintained for example if there is a bad network connection During playback the app will also switch from a high to a low quality recording when the high quality recording ends and only a low quality recording is available for continued
7. playback The app will not automatically switch back to high quality as long as there is a low quality feed available unless playback is first stopped and then started again for example when there is a gap between available recordings 7 2 Multiple video feeds of the same quality If two or more video feeds with the same quality are present the feed with the resolution that best matches the device screen will be selected This applies for both high and low quality feeds Rev 0 3 Last updated 03 12 2014 11
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