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Instructor User Manual

1. Click the Schedule Training icon Result The Training Assignment Options and Scheduling dialog box displays Content on the left side of the window is disabled Or m To save the training and schedule at a later time Click Save and then Done See Scheduling SAM Assignments for the scheduling steps Or m To save first and then in the message box that displays select Schedule to schedule the training now Click Save and then Schedule If you selected Schedule in the Training Assignment Options and Scheduling dialog box select from the various options See the following table for details zea When finished click Schedule Scheduling Training Options An indicates a mandatory field Option Details if selected Assignment Name Required field Default Auto populates with the training name entered in Step 5 of the Adding Training Part procedure Edit the training name if desired IMPORTANT All SAM Assignments within a section require unique names Instructions Enter additional instructions Default No instructions Scheduling Options Select Sections Click the drop down menu tab and select appropriate section s for the training Default Required field Dates Times and Security 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 57 Option Details if selected Specify when training is Select dates from the calendar when students can take the available training
2. 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 32 Deactivating a Section You may need to deactivate a section if for example a course is no longer offered or an instructor has left your institution To deactivate a section use the following procedure On the Navigation bar click Sections Result The Sections page displays Select a section and click Deactivate NOTE You can select multiple sections to deactivate them at once Result The following message displays All assignments and results for this section will also be deactivated If you proceed the supervisor or an administrator must reactivate the section in order for these items to be available Do you wish to deactivate the chosen section Click Yes Result The section deactivates 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 33 Exams Topics include procedures for the following E Adding an Exam E Editing an Exam E Copying an Exam E Deactivating an Exam E Previewing an Exam Adding an Exam Part I Step One of the Add Exam Wizard To create an exam use the following procedure On the Navigation bar click SAM Assignments Results The SAM Assignments page displays Click Exams Result The Exams page displays with a list of all exams to which you have access NOTES On this page you can m Sort individual columns in ascending or descending order by clicking the column heading
3. gt lt amp 5 Last name Maximum 50 characters and cannot contain any of the following I gt lt amp Username Email Must be 6 to 50 characters and cannot contain any of the following I gt lt amp NOTE Your username cannot be changed once you save your profile Password 6 to 17 characters use letter numbers and underscores only Alias optional Minimum 6 characters maximum 20 characters and cannot contain any of the 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 8 Field Type following 4 S I gt lt amp ID optional Maximum 20 characters and cannot contain any of the following I gt lt amp Communication Email optional Maximum 128 characters Secret Question Select a secret question from the drop down menu Secret Answer Enter an answer to the selected Secret Question Blackboard ID Enter your Blackboard ID IMPORTANT The username email and password you enter become your login credentials for Cengage Brain http www cengagebrain com If you have a Cengage Brain account use that username and password when you register for SAM Navigating SAM Select the functions to perform by clicking the appropriate button on the Navigation bar Depending on your role and the modules your institution has licensed the tabs can include Home View system mess
4. 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 5 Roe Set up by Access Rights Owner Section Instructor Student NOTES The institution s designated supervisor The institution s designated supervisor or administrators The institution s designated supervisor administrators or instructors m Can access all SAM staff functionality except the Admin Settings area m Can add students m Can add edit deactivate assignments associated with the section even if not the creator of the assignment NOTE Only the assignment creator or supervisor can deactivate an assignment scheduled in more than one section Can access edit the Gradebook for a section Can run all reports Can edit a section Cannot add remove users in an owner role Can access all SAM staff functionality exce51pt the Admin Settings area m Can add students to a section m Can add edit assignments m Can access edit the Gradebook for sections where you are an assigned instructor Can run all reports m Cannot add remove owners Can access the student version of SAM only for access to assignments Cannot create any user accounts E For security purposes once a username is established no user can modify it A username is different from the user s communication email address which is editable E A student whose institution has a key code license sees a key code prompt when logging into SAM for t
5. Options are as follows m Select the Select Available Due dates option box On the calendar click the available date and navigate on the calendar to the due date Click the due date to select the range Select the Select Available date only option box On the calendar click the available date Select the Select Due date only option box On the calendar click the Due date NOTE Click Next or Prev on the calendar to display the calendar for the next month or the previous month Default Training is always available Specify password for Displays if instructors do not specify available dates student access Enter a password that students need to start the training NOTE Password is optional If used provide it to the students Default No password Available after due date If you have specified a due date for the training assignment you can select whether or not the exam will still be available to students after that date Default Not selected Deactivating Training Occasionally you may need to deactivate training if for example you are no longer teaching a specific topic To deactivate training use the following procedure a On the Navigation bar click SAM Assignments Click Training Result The Training page displays a Locate and select the training to deactivate In the Actions column click the Deactivate icon Result A Confirm Deactivation message displays 2015 Ce
6. Document size Time and date of submission E Your notes on those files To access Dropbox from the Instructor side On the Navigation bar click Results Result The Results page displays a Click the Dropbox tab From the Section drop down menu select the appropriate section Result The Dropbox displays NOTE You can only access a section s Dropbox when you are its assigned instructor owner or creator Viewing Deleting a File in Dropbox You can view download and delete files submitted by students in Dropbox Viewing a file in the Dropbox a Access the desired section in Dropbox ER Identify the file you want to view E Click the document icon next to the file name In the resulting dialog box you can perform the following tasks m Click Open to view the file m Click Save to download the file to your local disk 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 128 Deleting a file in the Dropbox ES Identify the file you want to delete Click the Trash Can icon next to the file name NOTE Once deleted you cannot retrieve the file Adding Deleting a Note in Dropbox You can add and delete notes for files submitted by students in Dropbox Adding a Note in Dropbox Oa On the Dropbox page identify the file for which you want to add a note oa In the Notes column click next to the desired file In the resulting window enter the following m A title for
7. Instructions Required field Default Auto populates with the exam name entered in Step 5 IMPORTANT All SAM Assignments within a section require unique names Enter additional instructions Default No instructions Scoring and Delivery Options Pass Fail Specify time limit Allow SAM Exam to be retaken Randomize tasks questions Enter the Pass Fail threshold as a percentage of correct answers Default Not Pass Fail Enter the maximum exam time in minutes Default Untimed Enter the maximum number of retakes up to 50 Instructors can enable students to use the same exam for practice before submitting it for a final grade Default No retakes One retake if using default number of retakes Display exam questions or tasks in random order rather than the original selection order Default Not randomized Performance Task Options Modify scenarios Display feedback for each task item Use a different task scenario NOTE Not all tasks offer multiple scenarios Default Scenario 1 Provide feedback after a student completes each task Default Feedback displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 67 Option si Details if selected Specify incorrect Enter number of times a student can attempt to complete a task actions per task successfully before marking the task incorrect Select a value between 1 and 10 Default Three attempts Display results atend D
8. Modifying Global Options On the Navigation bar click Admin Result The Administration Settings page displays Click the Global Options tab Result The options and your institution s current settings display 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 133 E Modify the options as appropriate Click Save NOTE To restore original setting click Reset Logging Out of SAM On the Navigation bar click Logout Result The SAM Login window displays indicating that you have successfully logged out of SAM 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 134 Appendix A Troubleshooting Guide The following section provides some basic explanations of screens that may display during the normal use of the SAM LMS and Content Player Login and SAM Access Issues The online help that displays on the SAM Login Page at http sam cengage com provides help in configuring your specific browser for use with SAM and avoiding any additional warnings or pop up boxes from appearing while using the site You can also find setup information in Getting Started with SAM Recovering and Resuming from a Crash or Lost Connection If your computer crashes or you lose your connection to SAM during an exam or training assignment you can restart it once conditions return to normal Log in as you normally do go to the SAM Assignments page and re select the assignment The assignment di
9. Specify password for student access Select SAM Path availability dates m Select the Specify when SAM Path is available option box On the calendar click the available date and navigate on the calendar to the due date Click the due date to select the range NOTES m Click Next or Prev on the calendar to display the calendar for the next month or the previous month m The current date displays on the calendar with slightly lighter shading than the dates you select m f the Specify when SAM Path is available option box is unchecked the SAM Path is always available Default Always available Displays if instructors do not specify available dates Enter a password that students need to start the exam IMPORTANT Passwords are optional If used provide them to students Default No password 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 80 Option Description S Specify when students Select when students can view reports on their SAM Path can view reports performance m Click the Never make reports available to students option button if you do not want your students to view results for this SAM Path m Click the Make student reports always available beginning 12 00 AM option button if you want to make reports for this SAM Path available on a specific date The date defaults to the first available date You can click the Calendar icon to select a new date m Click the Make student rep
10. m Preview an item by clicking the Preview icon to the left of the exam name m Locate and select an exam To narrow your search In the Search box enter search text Result The filtered exam list displays m Edit copy schedule and deactivate exams by clicking the corresponding icon in the Actions column Creators can perform all actions non creators can only schedule and copy Click Add Exam Result The Add Exam wizard starts and Step 1 Select Content Version Type and Enter Exam Name displays From the Content Version drop down menu click the content version you want to use NOTE If your institution has access to only one version of Office only one selection displays on the list Click the correct Type button Public or Private NOTE A public exam is available to all instructors a private exam is not available to other instructors 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 34 EE In the Exam Name box enter a unique name for the exam To include companion training select Auto generate companion training Result The training name auto populates with the name of the sample test before the word training Enter a new name if desired Click Next Step Result Step 2 of the wizard Select Textbooks displays NOTES The textbooks that display in the list correspond to the textbooks associated to your sections Selecting Make all SAM Tasks available enables you to sel
11. Click OK to deactivate the exam and all associated companion training if applicable IMPORTANT Deactivating an exam also deactivates any associated assignments and companion training Previewing an Exam SAM enables you to preview an exam to see it the same way your students do To preview an exam use the following procedure On the Navigation bar click SAM Assignments Result The SAM Assignments page displays Click Exams Result The Exams page displays Locate and select the exam to preview Click the Preview icon to the left of the exam Result The Preview Exam window displays Click Print Screen to print the contents of the Preview Exam window You can launch all or individual training items m Launch all training items Click Launch All to preview all questions or tasks using the selected scenario document Result The SAM Content Player opens in a separate window m Launch an individual training item Click Launch to the right of a specific question or task to preview it using the selected scenario Result The SAM Content Player opens in a separate window 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 44 When finished click Exit in the player s control panel or the X icon on the Windows title bar Result The Content Player window closes and the Preview Exam window displays E Click the X icon to close the Preview Exam window 2015 Cengage Learning 20
12. Click Sections Select sections from My Available Sections Click the gt button to enroll the user in sections Click the lt button to un enroll users in sections Save the sections m Click Save to save the Sections page and remain on the page m Click Save amp Close to return to the Users page NOTE Each section saves separately Click Save before navigating to a new page Editing a Student s Accommodations Edit a student s accommodations using the following procedure On the Navigation bar click Users Result The Users page displays Search by last name first name or username NOTE Select a role or select a section from the drop down menu to narrow results Enter the search criteria Result The search result s automatically display Click Edit Result The Users Edit page displays the Properties page To modify exam or project scheduling options for a student click Accommodations Result The Set Accommodation Settings page displays the Exams tab Select the check boxes to enable accommodations Edit the Accommodation Settings for Exams m Time limit multiplier Multiplies the time students have on exams to the nearest minute 1 5 2 2 5 3 No Limit m Additional assignment retakes maximum of 50 total attempts m Additional incorrect attempts per task maximum of 10 total attempts NOTES m Accommodation options are in addition to what you set for the assignment m Accommo
13. Default Untimed Allow SAM Exam to be The field displays with 1 retake when you first select it Enter the retaken maximum number of retakes up to 50 Instructors can enable students to use the same exam for practice before submitting it for a final grade Default No retakes Randomize Display exam questions or tasks in random order rather than the tasks questions original selection order Default Not randomized Performance Task Options Modify scenarios Use a different task scenario NOTE Not all tasks offer multiple scenarios Default Scenario 1 Display feedback for Provide feedback after a student completes each task each task item Default Feedback displays Specify incorrect Enter the number of times a student can attempt to complete a task actions per task successfully before marking the task incorrect Select a value between 1 and 10 Default Three attempts Display results atend Display scores at the end of the exam of exam Default Results do not display Testbank Custom Question Options Display feedback for Provide feedback when a student answers each question each question Default No feedback Specify incorrect Enter the number of times a student can attempt to answer a attempts per question question Select a value between 1 and 10 NOTE If you select Display feedback for each question students can attempt the question once Default One attempt Display feedback for Provide feedback when the
14. Displays if the instructor sets available dates passwords The Set Available Dates and Times window displays Enter the following optional Times and security Select all dates or individual dates m Select individual date from the drop down menu m Assign times and passwords for each available date NOTE Passwords are optional If used provide them to students Default No times and passwords Specify when students can Display exam performance reports to students as follows view report m Click the Never make reports available to students option button if you do not want your students to view results for this project m Click the Make student reports always available beginning 12 00 AM option button if you want to make reports for this project available on a specific date The date defaults to the first available date You can click the Calendar icon to select a new date m Click the Make student reports available option button to specify a range of dates when project reports will be available You can click the Calendar icon to select to select a date Default Make student reports available beginning on the current date 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 104 Using the Content Player As an instructor you can use the SAM Content Player to preview exams trainings and training assignments There are three areas in the SAM Content Player E Title Bar m Questions Area E C
15. If this box is checked the Study Center displays to students You can disable the Study Center any time Hide Section Click Save If this box is checked students cannot see the section You can use this to set up a template which you can then copy or while you are editing the section Result A dialog box confirms the section creates Click OK to add the textbooks instructors and students to the section Result The Edit Section page displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 26 Editing Section Textbooks Edit the textbooks for your section using the following procedure IMPORTANT Instructors can add more than one textbook to a section The SAM institution type Key Code or Site License and either the Key Code or number of licenses determine the number of e books student can launch Once students launch an e book it consumes an e book license Students have access to activities from other e books but can only read the initial e book they launch When you add e books to your section students do not see them by default You need to enable them Result The Sections Edit page displays defaulting to the Properties tab NOTE If you do not want to edit the section click the Cancel button Click the Textbooks tab to add textbooks to this section Result The Textbooks tab displays From the appropriate drop down menus select the appropriate series and subject N
16. Select a value between 1 and 10 NOTE Selecting Display feedback for each question enables students to attempt the question once Default One attempt Display feedback for Provide feedback when the student answers each question each question Default No feedback Exam Schedule Options Select Section Click the drop down menu tab and select appropriate section s for the exam Default Required field 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 40 Option si Details if selected Specify when exam is available Specify password for student access Specify exam times and passwords Specify when students can view reports Editing an Exam Options are as follows m Select the Select Available Due dates option box On the calendar click the available date and navigate on the calendar to the date you want to select as the due date Click the due date to select the range Select the Select Specific dates option box On the calendar click specific date s NOTE Click Next or Prev on the calendar to display the calendar for the next month or the previous month Default Always available Displays if instructors do not specify available dates Enter a password that students need to start the exam IMPORTANT Passwords are optional If used provide them to students Default No password Displays if the instructor sets available dates The Set Available Dates and Tim
17. With Supervisor privileges purge deactivated items permanently removing them from your institution s database Searching for Selecting and Processing Items You can perform all available database management for which you have sufficient rights using the following procedure 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 130 On the Navigation bar click Admin Result The Administration Settings page displays Click the appropriate tab to perform an one of the following actions m Deactivate m Purge m Reactivate Click the appropriate option button for the item you want to manage m Users m Sections m SAM Assignments m Exams and Training m Custom Questions Select the check box next to an item to narrow the list of items m Users Admin Instructors Students m Sections No further options m SAM Assignments Exams Trainings Projects and SAM Paths m Exams and Training Exam Training m Custom Questions No further options To locate a user enter a search term and press Enter to narrow the list of items NOTE Click the arrow to the left of the search field to specify a search category This action depends on the search category For example you can specify m Users Name only m Sections Section Name Instructor Name m SAM Assignments Assignment Name Creator Name m Exams and Training Exam or Training Name Creator Name m Custom Questions Question Name Creator Name Click I
18. gt lt amp Role m Your institution s supervisor can select administrator instructor or student m Administrators can select instructor or student m Instructors can only select student Username Email You can use an email address as the username 6 50 characters and cannot contain any of the following S I gt lt amp iil Once established you cannot modify the username 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 16 Field Name Password m The password must be 6 to 17 characters use letter numbers and underscores only Choose a password that you can remember easily but is difficult to guess A prompt displays for a new user to select a new password on initial login Invalid characters include leading and ending spaces and periods Verify Password Re type the password Alias An alias is a name under which an instructor can choose to post exam results The alias name must be 6 20 non blank characters and cannot contain any of the following gt lt amp Enter the user s identification number if applicable maximum 20 characters and cannot contain any of the following gt lt amp ea Communication Email Enter the user s email address maximum 128 characters The address you enter here does not have to be the same email address used in the username IMPORTANT You cannot change the username e mail Blackboard ID Enter the user s
19. gt lt amp Middle initial optional Maximum 1 character and cannot contain any of the following 4 S I gt lt amp Last name Maximum 50 characters and cannot contain any of the following 4 S I gt lt amp ID optional Maximum 20 characters Alias optional Minimum 6 characters maximum 20 characters and cannot contain any of the following S gt lt amp Blackboard ID optional Maximum 50 characters and cannot contain any of the following 4 S I gt lt amp Communication Email optional Maximum 128 characters Example Import File A file for importing Jane E Smith using all fields may look like this E Header Row username password first_name middle_initial last_name ID alias bbID email E Data Row jsmith someadar com pword1 Jane E Smith ID112233 JSmith1234 BBID9999 jsmith someadd r com At a minimum each line in your import file must include the following E Header Row username password first_name last_name E Data Row jsmith someaddr com pword1 Jane Smith User Import Procedure Use the following procedure to import user records On the Navigation bar click Users Result The Users page displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 18 Click Import Users Result The Import Users wizard starts and displays the first step Introduction Once in the wizard you can exit and return to t
20. indicates a mandatory field Option Details if selected Training Assignment Options Assignment Name Required field Default The training name does not auto populate as in manual creation Enter a training name IMPORTANT All SAM Assignments within a section require unique names Instructions Enter additional instructions Default No instructions Training Schedule Options Dates Times and Security Specify when training is Select dates from the calendar when students can take the available training Default Training is always available Specify always available Displays if instructors do not specify available dates password Enter a password that students need to start the training NOTE Password is optional If used provide it to the students Default No password Available after due date Select the check box to allow training to occur after the due date Default Not selected 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 101 Adding and Scheduling a Project Assignment You can create projects in Express Creation using the following procedure On the Navigation bar click SAM Assignments Result The SAM Assignment page displays Click Express Creation Result The Express Creation page displays From the Select Section drop down menu select a section From the Textbook drop down menu select the textbook from which to create a project assignment Click the a
21. Click Next or Prev on the calendar to display the calendar for the next month or the previous month Default Training is always available Displays if instructors do not specify available dates Enter a password that students need to start the exam IMPORTANT Passwords are optional If used provide them to students Default No password Select the check box to allow training to occur after the due date Default Not selected NOTE Scores in the Gradebook do not update after the Due Date If instructors want to enable students to take the training and update the score either don t include a due date or extend the due date Use the following procedure to schedule a project assignment 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 71 On the Navigation bar click SAM Assignments Result By default The Assignments page displays On the taskbar click Schedule New Result The Schedule SAM Assignment wizard starts and Step 1 Select Assignment Type displays For Assignment Type click Project From the Content Version drop down menu select the content version you want to use NOTE If your institution has access to only one version of Office only one selection displays on the list Result A list of all projects associated to the textbooks added to the section displays To locate and select a project select from the appropriate drop down menus Textbook Chapter Unit and Subject
22. E C Selecting only Make all SAM Tasks available NOTES Tasks all use the following task ordering 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 35 E Word Excel and PowerPoint tasks follow from the organization of the user interface and ribbon functionality For each individual functional group related tasks are organized sequentially E Access tasks are organized by object type For each individual object type related tasks are organized sequentially m IE and Outlook tasks are organized by functionality For each individual functional group related tasks are organized sequentially For example you can find basic Word text formatting under the Home tab Font functional group The following procedures detail these three scenarios A Selecting Textbooks Chapters but NOT selecting Make all SAM Tasks available Browse the text book list and click the option box to the left of the textbook to select it NOTE You can select up to three text books Leave the Make all SAM Tasks available check box deselected Click Next Step Result Step 3 of the wizard Select Chapters displays Select the appropriate Chapter check box s Options are as follows m Select the Select All check box m Select individual chapters Click Next Step Result Step 4 of the wizard displays To select tasks and or questions m From the available tabs that display for Testbank Questions Tasks and or Custom Qu
23. Blackboard identification number if applicable If you do not use Blackboard at your institution you can use this field for another purpose Time Zone Defaults to your institution s setting NOTE You cannot change the time zone Importing User Records SAM enables you to import users from an external system such as your institution s admissions or registration database by uploading a txt or csv file produced by that system User Import Format Import files must follow a specific format The file must be a text file with an extension of txt or csv The first line of the import file must be a header row containing all the fields you want to import Fields must also be in the correct order the same order as the import data explained below Commas separate each field name E Each user record in the import file must include a value for each field specified in the header row Commas separate each field and a carriage return separates each user record E The field value for each user record must meet the following specifications 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 17 Field Type Username Email Must be 6 to 50 characters and a valid email address cannot contain any of the following S gt lt amp l Password Must be 6 to 17 characters use letter numbers and underscores only First name Maximum 50 characters and cannot contain any of the following 4 S I
24. Channel Center Street Boston MA 02210 SAM 45 Custom Questions In addition to the SAM testbank questions add custom questions from other instructors or add your own questions to include in an exam Create custom questions before adding editing or copying an exam Locating and Previewing Custom Questions To locate and preview custom questions from SAM s database use the following procedure Click Exams on the Navigation bar Result The Exams page displays Click Custom Questions List Result The Custom Questions List page displays You can narrow you search as follows m From the Textbook drop down menu select a textbook The default is A Books m From the Chapter Unit drop down menu select a chapter The default is All Chapters m To enter specific search criteria in the Search text box enter a search term NOTE Results display automatically with your selections To preview a custom question m Click the Preview icon to the left of the question to view the question details m Click the X icon to exit the display In the Actions column icons display enabling you to edit copy or deactivate the custom question NOTE Only the creator owner can edit and deactivate custom questions Adding a Custom Question To add a custom question use the following procedure On the Navigation bar click SAM Assignments Result The SAM Assignments page displays Click Exams Result The Exams page displays
25. Custom Questions m Assignments m Assignment Results Inactive Sections m Assignments m Assignment Results Inactive Custom Exams m Assignments m Assignment Results Inactive Exam Assignments All associated results 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 132 Purged Item Other Affected Items Deleted with Purged Item Inactive Training Assignments All associated results Inactive Custom Questions The custom questions from all associated exams Global Options Managing Your Institution s Global Options Global Options provides settings that control how your institution and its students use SAM These settings include Global Option Allow own account creation If Then Selected Users can click New User on the Login page to create accounts Not selected Only the supervisor administrator or instructor can create the new student account using either manual account creation or SAM s import feature Allow change names If selected users can modify their personal information using the My Profile screen in the student interface IMPORTANT Users can only modify their first and last names Users cannot modify Username used in conjunction with a password to log into SAM Select Institution time Selects your institution s time zone from the drop down list zone NOTE Changing the Institution time zone affects the schedules for existing assignments
26. Default Not randomized Display results at end of Select whether to display scores to the students at the end of the exam exam or not Default Results do not display Allow post exam to be Select whether to allow multiple attempts for the post exam retaken Default One attempt Performance Task Options Post Exam Modify scenarios Click this link to use a task scenario document other than the default scenario Result The Modify Scenario window displays m From the Scenario drop down menu select another document m Click OK to save the change and close the window NOTE All tasks have multiple scenarios Default Scenario 1 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 79 Option Description S Select whether to provide feedback after task completion i e informing students whether they accomplished the task correctly Display feedback for each task item Specify incorrect actions per task Default Feedback displays Select the number of times the student can attempt to complete a task successfully before it is marked incorrect You can select a value from 1 to 10 Default Three attempts SAM Path Training gt Exam Options All fields are mandatory except for instructions Option Description o Exam and Training Instructions Enter additional instructions to help student s Default No instructions SAM Path Dates and Security Specify when the SAM Path is available
27. Exams tab displays under the Set Accommodations Settings 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 15 Select the check boxes to enable accommodations Edit the Accommodation Settings for Exams m Time limit multiplier Multiplies the time students have on exams to the nearest minute 1 5 2 2 5 3 No Limit m Additional assignment retakes maximum of 50 total attempts m Additional incorrect attempts per task maximum of 10 attempts NOTES m Accommodation options are in addition to what you set for the assignment m Accommodations do not apply to SAM Path Pre Exams Click the Projects tab Result The Projects tab displays Select the check boxes to enable accommodations Edit the additional number of submission attempts maximum of 10 total attempts Save the accommodations m Click Save to save the accommodations and remain on the page m Click Save amp Close to return to the Users page User Account Field Names and Descriptions NOTE An indicates a mandatory field Field Name First name Enter the user s first name maximum 50 characters and cannot contain any of the following S I gt lt amp Middle Initial Enter the user s middle initial maximum 1 character and cannot contain any of the following S gt lt amp Last Name Enter the user s last name maximum 50 characters and cannot contain any of the following S I
28. SAM Content Player opens in a separate window Adding New Training Part Il Steps Two Three and Four of the Add Training Wizard After Step 7 in Adding a New Training Part I there are three scenarios available The steps vary slightly for each scenario The scenarios are as follows E A Selecting Textbooks Chapters but NOT selecting Make all SAM Tasks available mB Selecting Textbooks Chapters and Make all SAM Tasks available E C Selecting only Make all SAM Tasks available NOTES Tasks all use the following task ordering m Word Excel and PowerPoint tasks follow from the organization of the user interface and ribbon functionality For each individual functional group related tasks are organized sequentially E Access tasks are organized by object type For each individual object type related tasks are organized sequentially m E and Outlook tasks are organized by functionality For each individual functional group related tasks are organized sequentially For example you can find basic Word text formatting under the Home tab Font functional group The following procedures detail these three scenarios 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 52 A Selecting Textbooks Chapters but NOT selecting Make all SAM Tasks available Browse the text book list and click the option box to the left of the textbook to select it NOTE You can select up to three text books Leave the Make a
29. The Reports tab displays by default From the Report Type drop down menu select a report type that contains an Individual Performance report NOTE The Playback feature is only available for Exams including the Exam component in a SAM Path From the Report drop down menu select Individual Performance In the Assignment drop down menu select the appropriate assignment NOTE You can search for a section by entering search text in the Search Section text box Click Generate Report Result The selected Individual Performance report displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 110 Click the Playback link Result A simulation of the student s steps in completing the assignment displays To close the report click the X icon in the upper right of the report window IMPORTANT Do not click the X icon for Windows or you will exit SAM The following reports are available Report Types with Associated Reports SAM Path Frequency Analysis Individual Performance Section Results by Exam Section Results by Section Section Results by Subject Section Results by All Students 0 Displays all performance results for the selected section and lists a 0 score for an assignment not attempted or past the assignment due date Student Results by Exam Individual Performance Section Results by Training Frequency Analysis Individual Performance Section R
30. a section Result The section s student list displays Click the Manage tab in the upper right corner of the window Result The Manage tab displays Click Assignment Type and Weights Points Result The Assignment Type and Weights Points dialog box displays Locate the assignment to delete Click Delete next to the assignment Result A confirm deletion message displays NOTE Instructors can only delete custom assignments Instructors can hide default assignments so they do not display in the Gradebook Click Yes to delete or click Cancel if you do not want to delete the assignment Hiding SAM Assignments Hide SAM assignments Exams Projects Training or SAM Path Assignments using the following procedure After you have started Gradebook and selected a section the table grid displays From the Section drop down menu select a section Result The section s student list displays Click the Manage tab in the upper right corner of the window Result The Manage tab displays Click Assignment Type and Weights Points Result The Assignment Type and Weights Points dialog box displays Locate the assignment to hide To hide SAM Assignment Types Click Hide next to the assignment Result A confirm Hide message displays Click Yes to hide or click Cancel if you do not want to hide the assignment Optional Click Show to re display hidden assignments in the Gradebook Exporting the Gradebook 201
31. and edit an assignment score in the Table Grid 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 116 Locate the appropriate assignment Student assignment results display below the Assignment Type heading Click the assignment score to the right of a student s name NOTE N A displays when a student has not taken the assignment Enter a new value as a whole number for the assignment score NOTE To null out an assignment score so that the score does not enter into the Final Score calculation enter two dashes and press Enter or Tab Result The value updates Press Enter or Tab Result The new assignment score displays in bold with an Undo icon to the right of the new score The class average also adjusts Optional To revert to the original score click the Undo icon NOTE Assignment scores revert to the original score of record in the database For Custom Assignment types the original score is N A Result The Assignment score reverts to the original score of record NOTE Student scores don t display in the Gradebook if the student grace period expires Individual Student Assignments You can view the status of Individual Student Assignments in the Gradebook An underlined student name indicates that the student has Individual Student Assignments An underlined score for an assignment indicates that the score is for an Individual Student Assignment E Inassignments scheduled wit
32. assignments in their respective Assignment Type by default Grade Exam Only Only the Exam displays in the Gradebook If there are multiple exams only the Post Exam displays You can have the exams display as an Exam or SAM Path Assignment Type E Cumulative Score One score displays for the SAM Path assignment To modify Gradebook s Section Settings use this procedure step action After you have started Gradebook and selected a section the table grid displays From the Section drop down menu select a section Click the Manage tab in the upper right corner of the window Result The Manage tab displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 113 Click Section Settings Result The Section Settings dialog box displays You can modify settings for the following m Default Gradebook Display m Student Gradebook Display m Exam and Project Scoring Method m SAM Path Scoring Options Modifying the Default Gradebook Display In the Section Settings dialog box under Default Gradebook Display select either Percentage or Points NOTE The default is Percentage Modifying the Student Gradebook Display In the Section Settings dialog box under Student Gradebook Display select what to display to students m Final Score displays the weighted Final Score in percentage mode or the Final Score in Points mode m Assignment Scores displays the individual scores for each assig
33. available to all instructors a private training is not available to other instructors In the Training Name box enter a unique name for the training To include a companion exam select Auto generate companion exam Result The exam name auto populates Enter a new name if desired 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 51 step action o Click Next Step Result Step 2 of the wizard Select Textbooks displays m The textbooks that display in the list correspond to the textbooks associated to your sections NOTES m Selecting Make all SAM Tasks available enables you to select tasks by subject for all textbooks The subjects display in the taskbar at the top of the window m Task tabs display for the chapters or subjects that you select Click Chapter or Subject tabs to display content in the tabs below If there are more selections than can display in one window click the arrow button in the far top right of the screen to view more m Chapter and Subject tabs have a number below indicating the quantity of tasks selected m Task tabs display a number count in parentheses for total selected and total available m You can view tasks in two ways To launch all training items click Launch All to preview all tasks Result The SAM Content Player opens in a separate window To launch an individual training item click Launch to the right of a specific task to preview it Result The
34. can add or remove tasks as well as edit its content Changes to the exam content affect the corresponding companion training changes to the companion training affect the exam Enter a new unique name for the exam IMPORTANT m You cannot edit the Content Version m Adding or removing any tasks from the exam also adds or removes them from the companion training Click Next Step Result Step 2 of the wizard Select Textbooks displays Decide which selections to make See the following sections of the Adding an Exam Part Il procedures to proceed m A Selecting Textbooks Chapters but NOT selecting Make all SAM Tasks available m B Selecting Textbooks Chapters and Make all SAM Tasks available m C Selecting only Make all SAM Tasks available Decide if you want to save the exam and schedule later or save and schedule now See Adding an Exam Part Ill Scheduling the Exam for the steps Deactivating an Exam Occasionally you may need to deactivate an exam if for example you are no longer teaching a specific topic To deactivate an exam use the following procedure 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 43 On the Navigation bar click SAM Assignments Result The SAM Assignments page displays Click Exams Result The Exams page displays Locate and select the exam to deactivate In the Actions column click the Deactivate icon Result A Confirm Deactivation message displays
35. can perform any of the functions that the application normally provides such as saving to a directory printing editing and emailing it to another user Click Save to store the exported report to a directory on your computer a file server or a removable drive Once saved you can view print or email the report at some later time 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 109 Print Using PDF link Converts the report to Adobe s PDF format To print to a PDF use this procedure Click the Print using PDF link Result A standard file download dialog box displays The following options are available m Click Open to view the report using Adobe Acrobat Reader NOTE You can print save email the report to yourself or perform any other function provided by Adobe Acrobat Reader m Click Save to store the PDF file to a directory on your computer a file server or a removable drive NOTE Once saved you can view print or email the report at some later time Using Playback A Playback simulation is available for the Individual Performance report for Office 2013 products only NOTE If your Content Version is not 2013 Playback is not available Individual Performance reports with Playback are also not available for the Windows 7 and Computer Concepts materials To view a Playback simulation for this specific report use the following procedure On the Navigation bar click Results Result
36. click Close to end the session and return to the Preview Exam or Preview Training window Click Close to close the Preview window and return to the Exam Training or SAM Assignments page depending on where you clicked Preview IMPORTANT Do not use the X of the Windows control to exit the Content Player If you click the X of the Windows control you will lose your work 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 107 Results This section includes procedures for the following E Reports E Gradebook E Dropbox Reports From the Reports tab you can generate a wide variety of reports E To track the performance of your students E To maintain the Gradebook for a section E To access Dropbox for a section Generating Reports For more details on each report see Appendix B SAM Report Descriptions Use the following procedure to generate reports On the Navigation bar click Results Result The Reports tab displays by default From the Report Type drop down menu select a report type Exam Training Project SAM Path or Other NOTE Your selection determines the specific reports available to you From the Report drop down menu select a report NOTE Based on your Report Type and Report selections specific search options display In the Assignment drop down menu select the appropriate assignment In the Sections list select the appropriate section NOTE You can search
37. click Empty the Cache O5 Confirm that the other check boxes are not selected sees Click Clear browsing data Safari for Macintosh Poa Start Safar Start Safari On the Safari menu click Reset Safari Result The Reset Safari dialog box displays 3 Select the Select the Clear History and Empty Cache check boxes Select the Clear History and Empty Cache check boxes and Empty Cache check boxes Confirm that the other check boxes are not selected O5 Click Reset 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM Il Troubleshooting Project Related Problems When uploading a completed project file SAM checks for the following five things E The embedded key in the uploaded file matches the key assigned to your start file E The uploaded file name matches the name expected by SAM m The file type matches that of the project s start file For example if the system expects a a Word 2010 2013 document docx extension then you must upload a Word 2010 2013 document NOTE Microsoft applications add the file extensions to the file automatically Users should not add the file extension when saving the file The file contains no viruses m The file does not exceed SAM s maximum file size Office 2010 1741 KB Office 2013 5 MB If the completed project file fails any of these tests during upload the upload fails and an appropriate alert displays To resolve these problems foll
38. edit the accommodations for multiple users using the following procedure 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 23 On the Navigation bar click Users Result The Users page displays Search by last name first name or username NOTE Select a role or select a section from the drop down menu to narrow results Enter the search criteria Result The search result s automatically display Select multiple students Click Edit Accommodations NOTE The Edit Accommodations button only displays if you select a section from the dropdown menu Result The Set Accommodation Settings page displays the Exams tab Select the check boxes to enable accommodations Edit the Accommodation Settings for Exams m Time limit multiplier Multiplies the time students have on exams to the nearest minute 1 5 2 2 5 3 No Limit m Additional assignment retakes maximum of 50 total attempts m Additional incorrect attempts per task maximum of 10 total attempts NOTES m Accommodation options are in addition to the assignment settings m Accommodations do not apply to SAM Path Pre Exams Click the Projects tab Result The Projects tab displays Select the check boxes to enable accommodations Edit the additional number of submission attempts maximum of 10 total attempts Click Save Result The Accommodation settings update 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SA
39. for a section by entering search text in the Search Section text box Click Generate Report Result The selected report displays To close the report click the X icon in the upper right of the report window IMPORTANT Do not click the X icon for Windows or you will exit SAM 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 108 Viewing Reports Once you have generated a report it displays in a separate browser window If the report viewer does not display your browser is set to block pop ups Follow the steps in this document to turn off pop up blocking The report viewer includes the following controls at the top of the page Go to the first page of the report Enter page number and Go to a specific page press ENTER Select on Zoom drop Increase or decrease the size of the report on the screen down menu Enter a search term in Search for specific words within the report such as a section the Find Text field name m Click Find to find the first occurrence of the word m Click Next to find the subsequent occurrences of the word Export link Exports the report in a number of formats so it can be used in other computer applications like Microsoft Excel or Word To export the report use this procedure After you have generated the report click the ki icon Result A standard file download dialog box displays Click Open to view the exported report in the associated application NOTE You
40. in the Assignment displays in the Gradebook Gradebook with an You want the Individual Student Select an assignment under the Replace Assignment to replace an existing with field The individual student assignment score in the assignment does not display in the Gradebook Gradebook The Individual Student Assignment score replaces the score of the original assignment NOTE The score of the Individual Student Assignment displays under the original assignment in the Gradebook The assignment score displays as N A until the student takes the Individual Student Assignment even if the student already has a score for the original assignment If the student does not submit the Individual Student Assignment by the due date the score updates to zero From Available Students select the student s name s to add NOTE Students names appear dimmed if they already have assignments to replace in Gradebook Click Save Result A notification that SAM scheduled the exam displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 91 Scheduling Individual Projects To schedule an individual project use this procedure On the Navigation bar click SAM Assignments Result The Assignments page displays Locate and select the training to schedule to a student or set of students from a section In the Actions column click the Schedule Individual Student Assignment icon Result The Schedule Indivi
41. need to do this only once SAM also supports single sign on SSO with Cengage Brain http www cengagebrain com enabling you to use the same username and password for both systems If you are a returning SAM user the first time you log into the SAM environment SAM checks Cengage Brain for an existing account If you have an account a prompt displays enabling you to enter your Cengage Brain password instead of your SAM 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 7 password If you forget your Cengage Brain password click the Forgot your password link to retrieve it Forgot Password Use this procedure to reset your SAM password On the SAM Login page click the Forgot your password button Result The Retrieve Your Password dialog box displays Enter your username and click Continue In the dialog box that displays enter the answer to the security question and click Submit Result SAM sends an email to your email on record with a link to reset your password Open the email and click the password reset link Follow the instructions to reset your password Profile Information Enter your profile information See the following table for more information on each field Field Type First name Maximum 50 characters and cannot contain any of the following I gt lt amp Middle initial optional Maximum 1 character and cannot contain any of the following 4 S
42. of the Add Training Wizard 52 Editing Training 54 Copying an Existing Training 55 Adding a New Training Part III Scheduling the Training 56 Deactivating Training 58 Previewing Training 59 Editing Exams or Training After Scheduling 59 Projects 59 Differences between Standard Projects and Textbook Projects Error Bookmark not defined Locating and Previewing Projects 61 Scheduling a Project 62 Scheduling SAM Assignments 65 Locating and Selecting a SAM Assignment 65 Scheduling a New Exam 66 Scheduling New Training 69 Scheduling a New Project 71 Adjusting Project Weights for Standard Projects 75 Scheduling a New SAM Path 75 Manually Submitting Assignment Results 84 Resetting and Adjusting a Student s Assignments 85 Deleting a Student s Assignment Take 86 Scheduling Individual Assignments 87 Scheduling Individual Exams 87 Scheduling Individual Training 90 Scheduling Individual Projects 92 Scheduling Individual SAM Paths 94 Using the Express Creation Wizard 96 Adding and Scheduling an Exam Assignment 96 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM ii Adding and Scheduling a Training Assignment 99 Adding and Scheduling a Project Assignment 102 Using the Content Player 105 Title Bar Assignment Information 105 Question Area Assignment Questions and Tasks 105 Control Panel Content Player Controls 105 Control Panel Content Player Controls Continued 106 Results 108 Reports 108 Gradebook 112 Selectin
43. student answers each question each question Default No feedback 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 98 Option si Details if selected Exam Schedule Options Specify when exam is available Specify always available password Specify exam times and passwords Specify when students can view reports Options are as follows m Click a single date or multiple dates to select m Month Click the lt icon in the upper left corner to go back one month click the gt icon in the upper right corner to go forward a month Default Always available Displays if instructors do not specify available dates Enter password that students need to start the exam IMPORTANT Passwords are optional If used provide them to students Default No password Displays if you set available dates The Set Available Dates and Times window displays Enter the following optional Times and security Select all dates or individual dates m Select individual date from the drop down menu m Assign times and passwords for each available date NOTE Passwords are optional If used provide them to students Default No times and passwords Display exam performance reports to students as follows m Never make reports available to students m Click the Make student reports always available beginning 12 00 AM option button if you want to make reports for this exam available on a specific date The d
44. the Actions column click the Schedule Individual Student Assignment icon Result The Schedule Individual Training wizard starts and Step 1 Add Assignment Options and Schedule displays In the Assignment Name text box enter a unique name within the section for the training In the Instructions text box enter training instructions m f no students are assigned to the section the following message displays There are no students in the selected section Select a different section to select individual students In this case either select another section or if you are the section owner edit the section and add students When done editing restart the Scheduling Individual Training procedure Complete optional fields as appropriate See the Training Assignment Options and Schedule for details When finished entering all options click Next Step Result The Schedule Individual Training wizard starts and Step 2 Add Assignment Options and Schedule displays From the Select Section drop down menu select the appropriate section m You can select only one section 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 90 Decide whether the Individual Student Assignment replaces an existing assignment score in the Gradebook If Then You do not want the Individual Select Do not replace any assignment in Student Assignment to replace an Gradebook The Individual Student existing assignment score
45. the note m A detailed description m Any attachments you want to make available to the student Ca Click Save Deleting a Note in Dropbox ES On the Dropbox page identify the file from which you want to delete a note haw Click the Trash Can icon next to the note title NOTE Once deleted you cannot retrieve the note 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 129 Administration Settings This section contains all the procedures you need to manage database and global functions in SAM Topics include E Database Management E Global Options E Logging out of SAM Introduction If you are a designated SAM supervisor or administrator the Administration Settings option is available on the Admin tab of the SAM Navigation bar The Administration Settings page provides tools for your institution s database including Database Management and Global Options NOTE You cannot change the database of other institutions Database Management Managing Your Institution s Database SAM maintains a list of both active in use and deactivated marked for deletion database items These include E Users E Sections E SAM Assignments E Custom Questions Administrators or supervisors can perform the following database management functions m Flag to deactivate and delete active items NOTE Deactivated items do not display in lists or reports Reactivate inactive items which remain unpurged
46. want the Individual Student Select an assignment under the Replace Assignment to replace an existing with field The individual student assignment score in the assignment does not display in the Gradebook Gradebook The Individual Student Assignment score replaces the score of the original assignment NOTE The score of the Individual Student Assignment displays under the original assignment in the Gradebook The assignment score displays as N A until the student takes the Individual Student Assignment even if the student already has a score for the original assignment If the student does not submit the Individual Student Assignment by the due date the score updates to zero From Available Students select the student s name s to add NOTE Students names appear dimmed if they already have assignments to replace in Gradebook Click Save Result A notification that SAM scheduled the exam displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 93 Scheduling Individual SAM Paths To schedule an individual SAM Path use this procedure On the Navigation bar click SAM Assignments Result The Assignments page displays Locate and select the SAM Path to schedule to a student or set of students from a section In the Actions column click the Schedule Individual Student Assignment icon Result The Schedule Individual SAM Path wizard starts and Step 1 Add Assignment Options and Sche
47. 0 SAM 82 Option Description o Specify password for Displays if instructors do not specify available dates student access Enter a password that students need to start the exam IMPORTANT Passwords are optional If used provide them to students Default No password Specify when students Select when students can view reports on their SAM Path can view reports performance m Click the Never make reports available to students option button if you do not want your students to view results for this SAM Path m Click the Make student reports always available beginning 12 00 AM option button if you want to make reports for this SAM Path available on a specific date The date defaults to the first available date You can click the Calendar icon to select a new date m Click the Make student reports available option button to specify a range of dates when SAM Path reports will be available You can click the Calendar icon to select to select a date Default Make student reports always available beginning on today s date Display trainings only for Deselect the check box if you do not want to display incorrect tasks in pre Default Only display tasks that were incorrect in the pre exam exam training Exam Scoring and Delivery Options Specify time limit Select whether to set a time limit for this exam If you select to limit the time in the field that displays enter the maximum number of minutes Default Untimed Ran
48. 00 If less than 100 you cannot save your changes To change the weight for an Assignment Type m In the Weight text box to the right of the Assignment Type enter a whole number less than 100 NOTE If the section contains only one Assignment Type the weight of that assignment must 100 m Click Save Weights or click Cancel to keep the current weight values m Click Done to return to return to the Gradebook main page IMPORTANT If you click Done prior to clicking Save Weights changes are lost Points Adjust the point value of assignments using the following procedure After you have started Gradebook and selected a section the table grid displays From the Section drop down menu select a section Result The section s student list displays Click the Manage tab in the upper right corner of the window Result The Manage tab displays Click Assignment Type and Weights Points Result The Assignment Type and Weights Points dialog box displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 118 Click the Points value next to an assignment Enter a new value NOTE If the assignment has Individual Student Assignments those point values also update to the new point value Result The assignment s point value changes 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 119 Moving Assignments between Assignment Types Instructors can move assignments to di
49. 5 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 126 To export a section s Gradebook in CSV comma separated values format use the following procedure After you have started Gradebook and selected a section the table grid displays From the Section drop down menu select a section Result The section s Gradebook displays Click the Manage tab in the upper right corner of the window Result The Manage tab displays Click Export Result The Export Gradebook dialog box displays In the Export Gradebook dialog box select the appropriate Student ID option s The default Student ID is Last Name First Name You can select multiple ID options to export These options include m Last Name First Name m User Name m Alias m Email Click Save Result The file saves to your browsers default save location on your local disk NOTE To export the Gradebook into another system follow the standard import procedure for your learning management system 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 127 Dropbox Dropbox is a convenient filebox where students can submit files for instructor review NOTE Students should not use Dropbox to submit SAM project files Accessing Dropbox Dropbox contains and displays the following E The students in your section who have submitted files The files that users submitted E Basic information on submitted files such as Document type
50. 8 Option ss Details if selected Displays if instructors do not specify available dates Specify password for student access Specify exam times and passwords Specify when students can view reports Scheduling New Training Enter a password that students need to start the exam IMPORTANT Passwords are optional If used provide them to students Default No password Displays if the instructor sets available dates The Set Available Dates and Times window displays Enter the following optional Times and security Select all dates or individual dates m Select individual date from the drop down menu m Assign times and passwords for each available date NOTES m Passwords are optional If used provide them to students m The times that display from the drop down menu are in fifteen minute intervals Alternatively you can enter times in one minute intervals in the entry boxes Default No times and passwords Display exam performance reports to students as follows m Never make reports available to students m Click the Make student reports always available beginning 12 00 AM option button if you want to make reports for this exam available on a specific date The date defaults to the first available date You can click the Calendar icon to select a new date m Make student reports available Specify a range of dates from the calendar Default Make student reports available beginning on the current
51. A Microsoft Office 2013 Q Observe KA Apply Computer Concepts training about Windows or the computer Control Panel Content Player Controls Continued Task WD18 m Displays when you are taking an exam m Displays the ID of the current task or question Enables you to go to the previous or next 2 of 5 question in the task list ny Task Complete m Displays when you are using training m Ends one training mode and takes you to the next NOTE If clicked while in practice mode it takes you to the next task 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 106 m Display when you are using the training s Observe and Practice modes m Enable you to reset rewind pause and fast forward through the demonstration of each task Enable you to mute and unmute the audio presentation For Computer Concepts enables you to use Closed Caption Time Remaining No Limit Attempts Remaining 1 Display when you are taking an exam a Indicate the time remaining for a timed exam Indicate the number of attempts you have to answer the question or complete the task Closes the Content Player m f there are any unanswered questions or incomplete tasks the following warning displays There are unfinished tasks Are you sure you want to exit m Click Yes to exit or No to return to the session If you exit you also see a summary of the session You can click Print to print the summary or
52. Businesses can also use SAM to determine which employees need additional instruction to obtain the level of competency their jobs require 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 3 Before You Begin This section includes Licensing and Grace Period information NOTE Read the SAM System Requirements Guide for details on your browser operating system and other settings you need to set to use SAM Licensing SAM requires a separate license and separate user accounts for the SAM product Contact Technical Support if you have any questions Key Code and Site License Versions of SAM There are two versions of SAM Key Code and Site License Both versions offer the same features however from an administrative standpoint they differ in some fundamental ways E Key Code At institutions that adopt the Key Code version of the product each student purchases a SAM Key Code Students need a valid Key Code for initial login A student enters a valid key code to activate an account NOTE Based on the institution type 4 Year 2 Year Career School etc Key Code institutions may have a Grace Period configured for students Student have access to SAM during the Grace Period without entering a Key Code E Site License At institutions that adopt the Site License version students can enter and use SAM without purchasing a key code The institution purchases a license for a specific number of students to use
53. Click Add Custom Question Result The Custom Questions page displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 46 Enter the necessary information See the following table for field labels and descriptions Click Save Custom Question Fields NOTE An indicates a mandatory field Field Label From the drop down menu select a subject for the questions Options include Subject Series Chrome Computer Concepts IC3 Internet Internet Explorer 8 Internet Explorer 9 Internet Explorer 10 Internet Explorer 11 MIS MS Access 2010 MS Access 2013 MS Excel 2010 MS Excel 2013 MS Office 2010 MS Office 2013 MS Outlook 2010 MS Outlook 2013 MS PowerPoint 2010 MS PowerPoint 2013 MS Windows 7 MS Windows 8 MS Word 2010 MS Word 2013 Office 365 Other Programming NOTE Subject availability is dependent on the content version assigned to the institution If you want to enter remediation information for the question select a series from the drop down menu Options include 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 47 Field Label Series Cont m 4LTR Other m B amp E Pasewark m Basics Performing m Certification Practical Series m Emerge Programming m Illustrated Revealed m JSB Testing SAM m K12 Security m MIS Shelly Cashman m MS Office 13 Succeeding Series m New Perspectives Textbook If you selected a Series you can also selec
54. Express Creation Provides instruction on how to use the Express Creation Wizard Scheduling Individual Training Assignments Provides instruction on how to schedule assignments for an individual student or set of students within a section Results Provides detailed instructions on how to use SAM s various reporting features including Reports Dropbox and Gradebook Administration Settings Provides detailed instruction on Database Management and setting Global Options Troubleshooting Guide Provides help and tips to resolve common SAM problems SAM Report Descriptions Provides details on each of the available SAM reports 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 1 Introduction to SAM SAM Skills Assessment Manager is a web based application that measures student proficiency in Microsoft Office software and technology related topics SAM teaches Microsoft Word Excel PowerPoint Access Outlook and Internet Explorer in addition to Foundational Computer Concepts SAM uses skill based assessments interactive training real world projects and just in time remediation to help students master essential computing skills SAM offers four modes of instruction E Exams Create and schedule tailored exams with task based and objective based questions These exams can include the specific questions and tasks that you choose E Training Create and schedule training assignments consisting of task based qu
55. Gradebook and selected a section the table grid displays From the Section drop down menu select a section Result The section s student list displays Click the Manage tab in the upper right corner of the window Result The Manage tab displays Click Assignment Type and Weights Points Result The Assignment Type and Weights Points dialog box displays Select the custom Assignment Type to edit If Then The Gradebook displays in m Enter a new name and weight percentages percentage Adjust all weights to equal 100 Click Save Weights Click Done to return to the Gradebook main page IMPORTANT If you click Done prior to clicking Save Weights in percentage mode changes are lost The Gradebook displays in Points Enter a new name for the assignment Modify the points for the custom assignment Click Done to return to the Gradebook main page 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 124 Adding a New Custom Assignment You can add custom assignments to both SAM Assignment Types and custom Assignment Types using the following procedure NOTE You cannot add assignments to a singled out Assignment Type After you have started Gradebook and selected a section the table grid displays From the Section drop down menu select a section Result The section s student list displays Click the Manage tab in the upper right corner of the window Result The Mana
56. HER THAN CENGAGE LEARNING AND CENGAGE LEARNING SHALL HAVE NO LIABILILTY TO ANY PERSON OR OTHER ENTITY FOR FAILURE TO MEET SUCH STANDARDS OR EXPECTATIONS 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM XII
57. M 24 Sections This section contains all the procedures you need to use SAM Sections Topics include E Adding a Section E Editing a Section E Selecting a Section Communicating to a Section Copying a Section Deactivating a Section Adding a Section To add a new section use the following procedure step Action o O On the Navigation bar click Sections Result The Sections page displays Click Add New Result The Sections Add New page displays defaulting to the Properties tab 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 25 Enter the necessary information in the Properties tab An indicates a mandatory Field Name Section Name Action Enter the section name Course Name Enter the course name Course Description Briefly describe the course content Term Enter the term in which the section will be available i e fall spring summer etc Year Enter the year the section will be available Content Version Select from Office 2010 or Office 2013 depending on what is available to your institution and what you intend to use in the section Student Auto Enroll If this box is checked students automatically enroll in this section If unchecked students will be wait listed until you accept them into the section Dropbox If this box is checked the Dropbox displays as part of the section Study Center
58. NOTE To preview a project click the corresponding Preview icon to the right of the assignment name To schedule a project that does not have an association to one of the textbooks you selected when you added the section use the following two step procedure Step Action 1 Select the View All Projects check box Result A list of all SAM projects displays NOTE If your institution supports both content versions 2010 and 2013 the View All Projects textbox is disabled until you select a content version Select from the Textbook Chapter Unit and or Subject dropdown menus to locate the project to schedule Click Next Step In the Project Assignment Options and Scheduling dialog box enter and select from the various options See the following table for details NOTE Clicking the Adjust button enables you to adjust project weights You cannot adjust project weights in Textbook Projects For details on adjusting project weights see the section Adjusting Project Weights for the steps E When finished entering all options click Next Step Project Assignment Options and Schedule NOTE An indicates a mandatory field 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 72 Option Details if selected Project Assignment Options Assignment Name Required field Default Auto populates with the project name IMPORTANT All SAM Assignments within a section require unique names Instruc
59. OTE You can also search by the ISBN or Title Result A list of textbooks display Click the icon to add them to the Active Textbooks menu NOTE Textbooks with an e reader display with an e icon Result The textbooks display in the Active Textbooks section Click the Student Readings toggle to enable student readings IMPORTANT You can turn off the textbooks to hide readings during exams or to hide these from students so they do not launch them When you add e books to your section students do not see them by default You can still create content and assignments from these textbooks but students cannot take them Save your edits m Click Save and Close to save the changes you made in all tabs and return to the Sections page OR m Click Save to save the changes you made in all tabs and remain on the same page Result the Sections page displays Editing Section Instructors Edit the instructors for your section using the following procedure 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 27 On the Navigation bar click Sections Result The Sections page displays Select a section Click Edit Result The Sections Edit page displays defaulting to the Properties tab NOTE If you do not want to edit the section click the Cancel button Click the Instructors tab to add instructors to the section SAM assigns you to the section automatically Click the icon to expand the Instructor Ca
60. PORTANT All SAM Assignments within a section require unique names Enter the settings appropriate for this SAM Path assignment See the following tables for the assignment and schedule options for each of the SAM Path combinations po Click Save SAM Path Exam gt Training gt Exam Options NOTE If desired you can retain default settings for fields where applicable Option Description S Pre Exam Training and Enter additional instructions to aid the student s Post Exam Instructions Default No instructions SAM Path Dates and Security Specify when the SAM Select SAM Path availability dates Path is available m Select the Specify when SAM Path is available option box On the calendar click the available date and navigate on the calendar to the due date Click the due date to select the range NOTES m Click Next or Prev on the calendar to display the calendar for the next month or the previous month m The current date displays on the calendar with slightly lighter shading than the dates you select m f the Specify when SAM Path is available option box is unchecked the SAM Path is always available Default Always available Specify password for Displays if instructors do not specify available dates student access Enter a password that students need to start the exam IMPORTANT Passwords are optional If used provide them to students Default No password 2015 Cengage Learning 20 Ch
61. Result The Edit Custom Questions page displays Make any necessary changes Click Save Copying a Custom Question To copy an existing custom question use the following procedure On the Navigation bar click SAM Assignments Result The SAM Assignments page displays Click Exams Result The Exams page displays Click Custom Questions List Result The Custom Questions List page displays Locate and select the custom question to copy In the Actions column click the Copy Icon aco The ene Custom Questions page displays 6 Make any necessary Make any necessary changes Click Save Deactivating a Custom Question Occasionally you may need to deactivate a custom question if for example the question is no longer pertinent To deactivate a custom question use the following procedure NOTE Only the owner of the question can deactivate a custom question 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 49 On the Navigation bar click SAM Assignments Result The SAM Assignments page displays Click Exams Result The Exams page displays Click Custom Questions List Result The Custom Questions List page displays Locate and select the custom question to deactivate In the Actions column click the Deactivate Icon Result A message displays prompting you to confirm the deactivation Click OK to deactivate the custom question Result A message displays confir
62. The Individual Student Assignment score replaces the score of the original assignment NOTE The score of the Individual Student Assignment displays under the original assignment in the Gradebook The assignment score displays as N A until the student takes the Individual Student Assignment even if the student already has a score for the original assignment If the student does not submit the Individual Student Assignment by the due date the score updates to zero From Available Students select the student s name s to add NOTE Students names appear dimmed if they already have assignments to replace in Gradebook Click Save Result A notification that SAM scheduled the exam displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 95 Using the Express Creation Wizard Express Creation is a convenient way to create and schedule exam training and project assignments associated to a chapter from a textbook in a section NOTE Exams and Training created in Express Creation Wizard cannot be used as a basis of SAM Path assignments To create assignments using Express Creation follow the procedure detailed below Adding and Scheduling an Exam Assignment In Express Creation you can add and schedule an exam assignment using the following procedure On the Navigation bar click SAM Assignments Result The SAM Assignment page displays Click Express Creation Result The Express Cre
63. ages download software components and documentation get technical support and access video tutorials Users Create and manage student user records Sections Create and manage course sections and enrollments SAM Assignments View all scheduled events Create and manage exams Create and manage training Select and manage projects and SAM Path assignments Enter the Express Creation wizard Results Generate and view performance related reports access Dropbox or maintain a section s Gradebook Student View View and work on assignments as if you were a student NOTE The Study Center is accessible from the Student View Admin Perform a variety of administrative functions such as changing institution settings and archiving and purging records You need administrator privileges to perform these tasks 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 9 Home From the Home tab you can download documentation update your account and access technical support Downloading Documentation You can access additional manuals to help you your students and lab administrators use SAM Links to these documents display on the right side of the Home page under Documentation or are accessible via the Help button E Instructor Help HTML formatted version of the Instructor Manual E Lab Admin Guide Provides detailed information about administering SAM for your institution Documents are in Adobe Acrob
64. ame and selection to Auto generate companion training remain the same from the original exam creation IMPORTANT m You cannot edit the Content Version m Adding or removing any tasks from the exam also adds or removes them from the companion training For exams created after June 2014 If an exam or companion training is already scheduled you can add or remove tasks as well as edit its content Changes to the exam content affect the corresponding companion training changes to the companion training affect the exam Click Next Step Result Step 2 of the wizard Select Textbooks displays Decide which selections to make See the following sections of the Adding an Exam Part Il procedures to proceed m A Selecting Textbooks Chapters but NOT selecting Make all SAM Tasks available m B Selecting Textbooks Chapters and Make all SAM Tasks available m C Selecting only Make all SAM Tasks available Decide if you want to save the exam and schedule later or save and schedule now See Adding an Exam Part Ill Scheduling the Exam for the steps 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 42 Copying an Exam To copy an exam use the following procedure m The Content Version Exam Name Training Name and selection to Auto generate companion training remain the same from the original exam creation For exams created after June 2014 If an exam or companion training is already scheduled you
65. annel Center Street Boston MA02210 SAM 77 Option Description S Specify when students Select when students can view reports on their SAM Path can view reports performance m Click the Never make reports available to students option button if you do not want your students to view results for this SAM Path m Click the Make student reports always available beginning 12 00 AM option button if you want to make reports for this SAM Path available on a specific date The date defaults to the first available date You can click the Calendar icon to select a new date m Click the Make student reports available option button to specify a range of dates when SAM Path reports will be available You can click the Calendar icon to select to select a date Default Make student reports always available beginning on the current date Display trainings and Deselect the check box if you do not want to display post exams only for Default Only display tasks that were incorrect in the pre exam incorrect tasks in the pre training exam Scoring and Delivery Options Pre Exam Specify time limit Select whether to set a time limit for this exam If you select to limit the time in the field that displays enter the maximum number of minutes Default Untimed Randomize Select whether the exam s questions or tasks are presented tasks questions randomly or in the order originally selected for the exam Default Not randomized Performa
66. at pdf format Viewing these documents requires Adobe Reader software This software may be installed on your computer already If not you can download it from http get adobe com reader IMPORTANT If you use a computer in a computer lab always ask the lab administrator before installing any software Receiving Messages System messages display in the center part of the Home page and on the Notifications menu If there are time periods when SAM is not available to you and your students plan your schedule accordingly Updating Your Account Use the following procedure to update your SAM user account On the upper right side of the page click the My Account button Result The My Profile page displays Review the information To change the information click Edit Result The My Account Details page displays Edit the information as necessary Name fields cannot contain any of the following characters gt lt amp NOTE You cannot change fields that appear greyed out If you want to change your password click the Change Password link Result The Change Password window opens Enter your current password enter your new password confirm the password and click Save Result The message Your password has been successfully saved displays If you do not want to change your password click Cancel 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 10 Click Save Result The changes sa
67. ate a companion exam remain the same from the original training creation m For training created after June 2014 If the training or companion exam is already scheduled you can add or remove tasks as well as edit its content Changes to the training content affect the corresponding companion exam changes to the exam affect the training Enter a new unique name for the training IMPORTANT m You cannot edit the content version m Copying training that has an existing companion exam does not make a copy of that exam Decide which selections to make m A Selecting Textbooks Chapters but NOT selecting Make all SAM Tasks available m B Selecting Textbooks Chapters and Make all SAM Tasks available m C Selecting only Make all SAM Tasks available Proceed to Adding a New Training Part III Scheduling the Training to schedule the training during the Copying an Existing Training procedure NOTE If you do not want to schedule the training now click Save and then Done Adding a New Training Part III Scheduling the Training You can schedule training at the end of the Adding Editing and Copying Training procedures To schedule training click either the Schedule Training icon or click Save and then Schedule The following procedure details the steps 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 56 Decide which of the save and schedule options to use m To save and schedule the training at the same time
68. ate defaults to the first available date You can click the Calendar icon to select a new date m Make student reports available Specify a range of dates from the calendar Default Make student reports available beginning on current date Adding and Scheduling a Training Assignment You can create training and exams in the wizard either together in the same session or in separate sessions The following procedure starts a new session If you are still in the wizard skip to step 3 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 99 On the Navigation bar click SAM Assignments Result The SAM Assignment page displays Click Express Creation Result The Express Creation page displays From the Select Section drop down menu select a section From the Textbook drop down menu select a textbook from which to create an exam From the Chapter tabs select the chapter from which to create an exam Result The Express Creation wizard starts Click the Training Assignment tab NOTE If there are no training assignments available for a particular chapter the Training tab does not expand to show content In the Training Assignment box enter a unique name for the training assignment By default all training assignments are selected Deselect and select training to include NOTE Training can have a maximum of 150 tasks You can preview the whole training or individual tasks m To preview individual task
69. ation page displays From the Select Section drop down menu select a section From the Textbook drop down menu select the textbook from which to create an exam assignment From the Chapter tabs select a chapter from which to create an exam assignment Result The Express Creation wizard starts Click the Exam Assignment tab NOTE If there are no exam assignments available for a particular chapter the Exam tab does not expand to show content In the Exam Assignment Name textbox enter a unique name for the exam assignment By default all tasks are selected testbank questions are not selected m Deselect and select tasks to include in the assignment m Select testbank questions to include in the assignment NOTE An exam can have a maximum of 150 questions 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 96 step _ You can preview the whole exam or individual questions m To preview individual tasks or testbank questions click the corresponding icon m To select a different scenario click the Scenario drop down menu and select another scenario Scenario 1 is the default To preview the exam item click the Exam Preview tab To preview the exam contents click the icon to the right of the Exam Preview tab To view all tasks and question details click Launch All To view individual tasks and question details click Launch to the right of the task or question To print the Exam Preview
70. available check box 9c Do not Do not select any textbooks Do not select any textbooks textbooks Click Next Step Result Step 4 of the wizard displays Only subjects display on the taskbar On the taskbar click the appropriate Subject tab Result Tasks associated to the subject display From available tasks select the content of the training NOTE For training the maximum number of tasks is 150 Proceed to Adding a New Training Part III Scheduling the Training to schedule the training during the Adding a New Training procedure NOTE If you do not want to schedule the training now click Save and then Done Editing Training To edit training use the following procedure On the Navigation bar click SAM Assignments Result The SAM Assignments page displays Click Training Ew The e page displays 3 Locate and select the Locate and select the training to edit to edit 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 54 In the Actions column click the Edit icon Result The Edit Training wizard starts and Step 1 Edit Training displays NOTE The Content Version Training Name and selection to Auto generate a companion exam remain the same from the original training creation IMPORTANT m You cannot edit the content version m Adding or removing any tasks from the training also adds or removes them from the companion exam m For training created after Ju
71. ck the Display Expired toggle to view students whose grace period expired To remove a student click the minus icon next to the student Save your edits m Click Save and Close to save the changes you made in all tabs and return to the Sections page OR m Click Save to save the changes you made in all tabs and remain on the same page Result the Sections page displays Selecting a Section To edit copy or deactivate a section select it Select a section using the following On the Navigation bar click Sections Result The Sections page displays with all sections in the list NOTE There is an additional column in the sections list displaying the content version of each section It refers to the version of Microsoft Office assigned to the section Office 2010 or Office 2013 depending on what is available to the institution Enter a section in the search menu Result Sections display Click the Section Name to view the section details Result The Section Information dialog box displays Click the close icon x to exit the display Click the option button to the left of the section name to select it Click Edit Copy or Deactivate Communicate as desired to continue 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 29 Communicating to a Section Send an e mail to your entire section using the following procedure NOTE SAM recommends using Firefox for this feature On the Navigatio
72. date Use the following procedure to schedule a training assignment NOTE For a training available after the Due Date students can complete the training tasks but the scores and completion statuses of the tasks do not update Click SAM Assignments on the Navigation bar Result By default The Assignments page displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 69 On the taskbar click Schedule New Result The Schedule SAM Assignment wizard starts and Step 1 Select Assignment Type displays For Assignment Type click Training From the Content Version drop down menu select the content version you want to use NOTE If your institution has access to only one version of Office only one selection displays on the list Result A list of all training display From the Subject drop down menu select the subject of the training to filter the list Click the correct Type button Public or Private NOTE A public exam is available to all instructors a private exam is not available to other instructors In the training list click the option button to the left of the training which you want to schedule NOTE To preview a training click the corresponding Preview icon to the right of the assignment name Click Next Step Result The Add Assignment Options and Schedule dialog box displays In the Training Assignment Options and Scheduling dialog box select from the various options See
73. dations do not apply to SAM Path Pre Exams 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 22 Click the Projects tab Result The Projects tab displays Select the check boxes to enable accommodations Edit the additional number of submission attempts maximum of 10 total attempts Save the accommodations m Click Save to save the accommodations and remain on the page m Click Save amp Close to save the accommodations return to the Users page Editing Multiple Users Accounts Instructors can edit the sections or accommodations for multiple users at the same time Edit Sections You can edit the sections or accommodations for multiple users using the following procedure On the Navigation bar click Users Result The Users page displays Search by last name first name or username NOTE Select a role or select a section from the drop down menu to narrow results Enter the search criteria Result The search result s automatically display Select multiple students Click Edit Sections NOTE The Edit Sections button only displays if you select a section from the dropdown menu Result The Users Edit page displays the Properties page Select sections from My Available Sections m Click the gt button to enroll the user in sections m Click the lt button to un enroll users in sections Click Save Result The student sections update Edit Accommodations You can
74. dent View the Activity List displays instead of the Calendar View m You can access the Study Center from the Student View 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 13 Managing Users This section contains all the procedures you need to manage SAM Users Topics include Searching for and Selecting a User Account Adding a User Account Importing User Records Editing a User s Account Resetting or Adjusting a Student s Exams Deactivating a User s Record Searching for and Selecting a User Account To edit or deactivate a user s account search for and select the user from SAM s database using the following procedure NOTE If the students grace period expired the instructor sees an expired label next to their name Select a section from the drop down menu to narrow results Click the toggle to search for students with accommodations only Enter the search criteria Result The search result s automatically display In the search results you can m Click the user s name to view the User Information page Click the close icon x when finished Click the check box to the left of the student s name to select Click Edit or Deactivate to continue NOTE Edit does not display if selecting multiple users Click the close icon x to reset the search criteria Adding a User Account When adding a user into an institution you can 2015 Cengage Learning 20 C
75. domize Select whether the exam s questions or tasks are presented tasks questions randomly or in the order originally selected for the exam Default Not randomized Display results at end of Select whether to display scores to the students at the end of the exam exam or not Default Results do not display Exam Performance Task Options 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 83 Option Description S Modify scenarios To modify scenarios m Click this link to use a task scenario document other than the default scenario Result The Modify Scenario window displays m From the Scenario drop down menu select another document m Click OK to save the change and close the window NOTE All tasks have multiple scenarios Default Scenario 1 Display feedback for Select whether to provide feedback after task completion i e each task item informing students whether they accomplished the task correctly Default Feedback is displayed Specify incorrect actions Select the number of times the student can attempt to complete a per task task successfully before it is marked incorrect You can select a value from 1 to 10 Default Three attempts Manually Submitting Assignment Results You can manually submit pending results for exams training and SAM Paths However you cannot manually submit results for projects Manually submit assignment results when there are pending results after the due date
76. dual Project wizard starts and Step 1 Add Assignment Options and Schedule displays In the Assignment Name text box enter a unique name within the section for the project In the Instructions text box enter project instructions m f no students are assigned to the section the following message displays There are no students in the selected section Select a different section to select individual students m In this case either select another section or if you are the section owner edit the section and add students When done editing restart the Scheduling Individual Project procedure Complete optional fields as appropriate See Project Assignment Options and Schedule for details Also see the section Adjusting Project Weights for the steps to adjust project weights You cannot adjust project weights in Textbook Projects When finished entering all options click Next Step Result Step 2 of the wizard displays E From the Select Section drop down menu select the appropriate selection 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 92 Decide whether the Individual Student Assignment replaces an existing assignment score in the Gradebook If Then You do not want the Individual Select Do not replace any assignment in Student Assignment to replace an Gradebook The Individual Student existing assignment score in the Assignment displays in the Gradebook Gradebook with an You
77. dule displays In the Assignment Name text box enter a unique name within the section for the SAM Path O5 In the Instructions text box enter SAM Path instructions From the Select Section drop down menu select the appropriate selection If no students are assigned to the section the following message displays There are no students in the selected section Select a different section to select individual students In this case either select another section or if you are the section owner edit the section and add students When done editing restart the Scheduling Individual Project procedure Complete optional fields as appropriate See for the section Scheduling a SAM Path for details When finished entering all options click Next Step Result Step 2 of the wizard displays 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 94 Decide whether the Individual Student Assignment replaces an existing assignment score in the Gradebook If Then You do not want the Individual Select Do not replace any assignment in Student Assignment to replace an Gradebook The Individual Student existing assignment score in the Assignment displays in the Gradebook Gradebook with an You want the Individual Student Select an assignment under the Replace Assignment to replace an existing with field The individual student assignment score in the assignment does not display in the Gradebook Gradebook
78. e Fields Frequency Displays performance results foreach m Subject m Correct Analysis exam task for the section as a whole Identifier m Incorrect m Activity m Skipped m Task taskid Not Presented m Average Time m Percent Correct mmi ss Individual Displays performance results foreach m Subject m Tasks task id Performance exam task for a specific student m Activity m Result Section Results Displays performance results for each m Student m Score by Exam student in the section grouped by Identifier Number of Correct exam m Section Time hh mm ss m Date Taken Pass Fail Section Results Displays performance results for the m Student Number of Correct by Section section as a whole for each student in Identifier Time hh mm ss the section m Date Taken Pass Fail m Score 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM V Report Name Available Fields Section Result by Subject Section Results by All Students 0 Student Results by Exam Student Results by Student Student Results by Subject Student Results All Assignments Student Completion Certificate Student Specific Frequency Analysis 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM Displays performance results for each student in the section grouped by subject Displays all performance results for the selected section and lists a 0 score for an assi
79. e date to select the range m Select the Select Specific dates option box On the calendar click specific date s NOTE Click Next or Prev on the calendar to display the calendar for the next month or the previous month Default Training is always available Displays if instructors do not specify available dates Enter a password that students need to start the project IMPORTANT Passwords are optional If used provide them to students Default No password 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 63 Option Details if selected Specify project times and Displays if the instructor sets available dates passwords The Set Available Dates and Times window displays Enter the following optional Times and security Select all dates or individual dates m Select individual date from the drop down menu m Assign times and passwords for each available date NOTES m Passwords are optional If used provide them to students m The times that display from the drop down menu are in fifteen minute intervals Alternatively you can enter times in one minute intervals in the entry boxes Default No times and passwords Specify when students can Display exam performance reports to students as follows view report m Click the Never make reports available to students option button if you do not want your students to view results for this project m Click the Make student reports alwa
80. ect tasks by subject for all textbooks The subjects display in the taskbar at the top of the window enabling you to select tasks testbank questions and custom questions if available For a testbank question to be selectable it must have an association to one of the textbooks in your section s E Tabs for tasks testbank questions and custom questions display if available for the chapters or subjects that you select Click Chapter or Subject tabs to display content below each tab If there are more selections than can display in one window click the arrow button in the far top right of the screen to view more E Chapter and Subject tabs have a number below indicating the quantity of tasks test bank questions or custom questions selected E Item tabs Tasks Testbank Questions and Custom Questions display a number count in parentheses for total selected and total available m You can view tasks testbank questions and custom questions two ways Previewing an individual item use the Preview icon Previewing multiple items use the View All link Adding an Exam Part II Steps Two Three and Four of the Wizard After Step 7 in Adding an Exam Part I there are three scenarios available The steps vary slightly depending for each scenario The scenarios are as follows E A Selecting Textbooks Chapters but NOT selecting Make all SAM Tasks available mB Selecting Textbooks Chapters and Make all SAM Tasks available
81. es window displays Enter the following optional Times and security Select all dates or individual dates m Select individual date from the drop down menu m Assign times and passwords for each available date NOTES m Passwords are optional If used provide them to students m The times that display from the drop down menu are in fifteen minute intervals Alternatively you can enter times in one minute intervals in the entry boxes Default No times and passwords Display exam performance reports to students as follows m Never make reports available to students m Click the Make student reports always available beginning 12 00 AM option button if you want to make reports for this exam available on a specific date The date defaults to the first available date You can click the Calendar icon to select a new date m Make student reports available Specify a range of dates from the calendar Default Make student reports available beginning on the current date 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 41 To edit an exam use the following procedure On the Navigation bar click SAM Assignments Result The SAM Assignments page displays Click Exams Result The Exams page displays Locate and select the exam to edit In the Actions column click the Edit icon Result The Edit Exam wizard starts and Step 1 Edit Exam displays NOTE The Content Version Exam Name Training N
82. estions As with exams you choose the questions in each training assignment Projects Assign cases based on end of chapter materials Use the actual Office applications Project work submits securely to the SAM system for automatic grading E SAM Path Combine exams and training activities to support path based learning You can schedule SAM exams training projects and paths in any combination Some Ideas on Using SAM You can use SAM in a variety of ways The fundamental purpose of SAM is To teach students how to use Microsoft Office Internet Explorer and Windows E To test a student s level of competency using these products E To suggest supplemental instruction through a Cengage Learning textbook The entire family of SAM products is useful in different settings where users want or need instruction in Microsoft business applications Using SAM in the Classroom Your institution may require that students take a SAM exam before placing them in a class or to determine their current proficiency level You can also use SAM to evaluate your instruction You can use SAM to provide immediate feedback or use it for practice mid terms or final exams 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 2 Using SAM as a Business Tool SAM can be an integral part of the hiring process Businesses can screen and test prospective employees on their proficiency in Microsoft applications using customized SAM exams
83. estions click the appropriate tab and select the check box next to items you want to add m To search for specific questions in the Search text box enter partial or complete criteria Result The question list filters to the criteria entered m Tasks associated to chapters are selected by default testbank questions and custom questions are not For the latter select them manually m For an exam the maximum number of assignment questions is 150 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 36 Proceed to Adding an Exam Part III Scheduling the Exam to schedule an exam during the Adding an Exam procedure NOTE If you do not want to schedule the exam now click Save and then Done Browse the text book list and click the option box to the left of the textbook to select it NOTE You can select up to three text books Click the Make all SAM Tasks available check box Click Next Step Result Step 3 of the wizard Select Chapters displays Select the appropriate Chapter check box s Options are as follows m Select the Select All check box To select tasks and or questions m From the available tabs that display for Testbank Questions Tasks and or Custom Questions click the appropriate tab and select the check box next to the items to add them m To search for specific questions in the Search text box enter partial or complete criteria Result The question list filters to the criteria e
84. esult The Manage tab displays Click Assignment Type and Weights Points Result The Assignment Type and Weights Points dialog box displays Select the Assignment Type Result The Assignment displays Select the assignments Click More Options Result Options display Click Create Assignment Type and Move Result A confirmation message displays Click Yes Result A new Assignment Type displays with the name of the assignment with the assignment inside Edit the Assignment Type For more information navigate to Editing Custom Assignment Types Revert Assignment and Move You can move assignments back to their original Assignment Types using the following procedure Click Results Click the Gradebook tab Result The Gradebook tab displays From the Section drop down menu select a section Result The Gradebook displays Click the Manage tab in the upper right corner of the window Result The Manage tab displays Click Assignment Type and Weights Points Result The Assignment Type and Weights Points dialog box displays Select the Assignment Type Result The Assignment displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 121 Select the assignments Click More Options Result Options display Click Revert Assignment and Move Result The assignment moves to its original Assignment Type Adding Custom Assignment Types Add a custom Assignment Type to t
85. esults by Project Section Results by Section Student Results by Project Student Results by Student Individual Performance Section Results by SAM Path Section Roster Student Results by Student Student Results by Subject Student Results All Assignments Lists all Exam Training and Project assignments for a given student Student Completion Certificate Student Specific Frequency Analysis Exam Report Across Multiple Sections Student Results All Assignments Student Results All Assignments Download Submitted Projects Project Report Across Multiple Sections Project Incident Report Study Center Student Results Study Center Section Results 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 111 Gradebook The Gradebook contains a record of student assignment results in a section From Gradebook you can perform a variety of tasks including Managing Gradebook Settings Viewing and Changing Scores Managing Assignment Types and Weights Points Exporting a Section s Gradebook to a CSV file Selecting a Section Before viewing or maintaining a Gradebook first select the section using the following procedure Step Action O Oa On the Navigation bar click Results Click the Gradebook tab From the drop down menu select a section Result The section s student list displays NOTE No results display when the selected section contai
86. ether scores display in points or percent Decide if you want to copy assignments from the original section to the new one NOTE You cannot change the content version assigned to a section when copying a section The same applies to any assignment you copy from the source section If Then You want to copy assignments m Select the Assignments to Copy The default selection is to copy all assignments m If you do not want to copy all assignments deselect the appropriate assignment check boxes m Edit the assignment names as necessary You do not want to copy Deselect all SAM Assignments assignments Select the scheduling and assignment options you want to copy NOTE All assignments that you are copying need dates before you can proceed If Then You want to copy scheduling Dates scheduled for selected dates for the selected assignments copy automatically assignments NOTE When copying assignments the system does not copy scheduling dates that have already passed Assignments without dates have Add a New Date display in the Dates Security field You want to change the m Select Always Available so scheduling date for the students can always access the assignment assignment Always Available Assignments have no due date or available date OR m Click the calendar icon Select the dates for the assignment 2015 Cengage Learning 20 Channel Center Street Bo
87. eturn to the grid view Deleting Custom Assignment Types You can delete a custom Assignment Type only if the Assignment Type is empty contains no assignments and the points equals 0 if in Points mode or 0 in Percentage mode NOTE You cannot delete the basic SAM Assignment Types Exam Project and Training To delete a custom Assignment Type use the following procedure After you have started Gradebook and selected a section the table grid displays From the Section drop down menu select a section Result The section s student list displays Click the Manage tab in the upper right corner of the window Result The Manage tab displays Click Assignment Type and Weights Points Result The Assignment Type and Weights Points dialog box displays Select the custom assignment to delete NOTE You cannot delete an Assignment Type unless it is empty and the weight is 0 in Percentage mode or 0 points in Points mode 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 123 Click the Delete This Assignment Type link Result A confirmation dialog box displays Click Yes to delete the custom Assignment Type or click Cancel to keep the custom Assignment Type Editing Custom Assignment Types You can edit a custom Assignment Type s name and weight value using the following procedure NOTE Instructors can only edit a custom Assignment Type in percentage mode After you have started
88. f the instructor sets available dates passwords The Set Available Dates and Times window displays Enter the following optional Times and security Select all dates or individual dates m Select individual date from the drop down menu m Assign times and passwords for each available date NOTES m Passwords are optional If used provide them to students m The times that display from the drop down menu are in fifteen minute intervals Alternatively you can enter times in one minute intervals in the entry boxes Default No times and passwords Specify when students can Display project performance reports to students as follows view report m Click the Never make reports available to students option button if you do not want your students to view results for this project m Click the Make student reports always available beginning 12 00 AM option button if you want to make reports for this project available on a specific date The date defaults to the first available date You can click the Calendar icon to select a new date m Click the Make student reports available option button to specify a range of dates when project reports will be available You can click the Calendar icon to select to select a date Default Make student reports available beginning on the current date 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 74 Adjusting Project Weights By default SAM project grades are worth 100
89. fferent Assignment Types The ability to move SAM Assignments between Assignment Types allows increased flexibility to the way you organize the Gradebook Click Results Click the Gradebook tab Result The Gradebook tab displays From the Section drop down menu select a section Result The Gradebook displays Click the Manage tab in the upper right corner of the window Result The Manage tab displays Click Assignment Type and Weights Points Result The Assignment Type and Weights Points dialog box displays Select the Assignment Type Result The Assignment Type expands Select the assignments Click More Options Result Options display Click Move Assignment Result Assignment Types display Select the Assignment Type to move the assignment Click Save Result The selected assignment s display in the new Assignment Type with a blue background Create Assignment Type and Move You can move assignments to a new Assignment Type create new assignment types to move your assignments using the following procedure NOTE Moving assignments between Assignment Types replaces Singling out Assignment Types Click Results Click the Gradebook tab Result The Gradebook tab displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 120 From the Section drop down menu select a section Result The Gradebook displays Click the Manage tab in the upper right corner of the window R
90. ffice 2010 or 2013 Available for Microsoft Office 2013 Students download an Assignment File anda Students download a Start File from SAM Start file from SAM WARNING Students must download the starting data files from SAM They cannot use the files downloaded from Cengagebrain or elsewhere as instructed in the book Students complete the Project by following Students complete the Project by following numbered steps in the Assignment File instructions in a chapter of their books SAM grades students on every skill presented SAM grades students on most skills in the Assignment File to test students presented in the book chapter to verify mastery of Microsoft Office students are reading Every step is graded and all steps display in Some step may not be graded Non graded the Graded Summary Report steps display greyed out in the Graded Summary Report SAM modifies the Start File by inserting SAM does not modify the Start or Solution students names Files They match the instructions and screenshots available in corresponding book chapters Students are graded out of 100 by default Students are graded out of 100 Each skill Each numbered step is worth the same shown on the Graded Summar Report number of points and partial credit may be regardless of the step is worth the same 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 60 available within each step You can modif
91. g a Section 112 Managing the Gradebook 113 Dropbox 128 Administration Settings 130 Introduction 130 Database Management 130 Global Options 133 Logging Out of SAM 134 Appendix A Troubleshooting Guide i Login and SAM Access Issues i Recovering and Resuming from a Crash or Lost Connection i Troubleshooting Project Related Problems iii Appendix B SAM Report Descriptions v Exam Report Descriptions v Training Report Descriptions vii Project Report Descriptions viii SAM Path Report Descriptions x Other Report Descriptions xi 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM iii Using This Manual This manual contains the following sections Introduction to SAM Provides an overview of the SAM product and suggests possible uses Before You Begin Provides instructions concerning the setup of your browser and computer to effectively access and use SAM Using SAM Provides detailed instructions about using SAM s various features and information about getting assistance from Cengage Learning Users Provides detailed instructions on how to manage the various types of users in SAM Sections Provides detailed instructions on how to manage sections in SAM Exams Provides detailed instructions on how to manage exams Custom Questions Provides instruction on how to manage custom questions Training Provides detailed instructions on how to manage training Projects Provides instruction on how to manage projects
92. ge tab displays Click Assignment Type and Weights Points Result The Assignment Type and Weights Points dialog box displays Click the appropriate Assignment Type Result To the right of the selected Assignment Type the assignments associated with the type display Click the sign to the left of the Add Assignment link Result The Add Assignment window displays Enter a name for the assignment The name cannot exceed 50 characters NOTE You can add the grade for the custom assignment in the main Gradebook page If Then The Gradebook displays in m The total possible points is percentages 100 Click Done to return to the Gradebook main page The Gradebook displays in points Click the value in the points column Enter a new value Click Done to return to the Gradebook main page Deleting and Hiding Assignments Delete custom assignments from the SAM Gradebook to permanently remove them Hide default SAM assignments to remove them from the Gradebook Hidden assignments do not display in the student s gradebook nor do they figure into the Final Score calculation Instructors can reveal hidden assignments 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 125 Deleting Custom Assignments Delete custom Assignment Types using the following procedure After you have started Gradebook and selected a section the table grid displays From the Section drop down menu select
93. ght of Solution File to view what the completed project should look like after students complete the project Result A file download dialog box opens 8 Click Close to return to the Projects page 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 61 Scheduling a Project To schedule a project for a section from the projects list use the following procedure NOTE To schedule a project from the Assignments tab see SAM Assignments gt Scheduling a Project On the Navigation bar click SAM Assignments Result The SAM Assignments page displays Click Projects Result The Projects page displays NOTE Only the projects associated to textbooks in your section s display To locate a project select from the appropriate drop down menus Book and Chapter to locate the project you want to schedule NOTES m Search results display automatically m To clear the criteria click the X icon next to the search menus m You can sort columns in ascending or descending order In the Actions column of the project you want to schedule click the Schedule icon Result The Add Assignment Options and Schedule wizard starts and Step 1 Select Assignment Type displays In the Project Assignment Options and Scheduling dialog boxes enter and select from the various options See the following table for details NOTE Clicking the Adjust button enables you to adjust project weights You cannot adjust project weight
94. gnment not attempted or past the assignment due date Displays performance results for selected student s grouped by exam Displays performance results for exam s grouped by student Displays performance results for students grouped by subject Displays all exam training and project assignments for a specific student Displays a formal certificate of completion to the student for the exam taken Displays performance results for specific students in a section with details of instructor name and a task and score summary m Student Identifier m Section m Date Taken m Student Identifier m Section m Date Taken m Student Identifier m Section m Date Taken m Student Identifier m Date Taken Em Score m Student Identifier m Section m Date Taken m Section m Assignment m Date Taken m Score m Student Identifier m Exam Name Em Exam m Section s m Assignment m Scheduling Instructor Score Number of Correct Time hh mm ss Score Number Correct Time hh mm ss Pass Fail Score No of Correct Time hh mm ss Pass Fail m No of Correct Time hh mm ss m Pass Fail m Score m Number of Correct Time hh mm ss Number of Correct Time hh mm ss Pass Fail Type m Date Completed m Score Vi Total Number of Tasks Questions Average Score Task and Score Summary Report Name Available Fields Displays performance results across more than one sec
95. hannel Center Street Boston MA02210 SAM 14 m Enter user information on the Properties page E Enroll users in sections on the Sections page E Set accommodations for students on the Accommodations page To add a new user use the following procedure On the Navigation bar click Users Result The Users page displays Click Add New Result The Users Add New page displays Enter the requested information An indicates a mandatory field See the table below for field names and descriptions Click Save Result A confirmation message displays Confirm that you added the user If Then You click OK Add the users to sections or accommodations Proceed to step 6 The Properties page displays NOTE You can only add accommodations for students You click Cancel You added the user to the section You return to the Users page Click Sections Result The Sections page displays Select sections from My Available Sections Click the gt button to enroll the user in sections NOTE Click the lt button to un enroll users in sections Save the sections m Click Save to save the Sections page and remain on the page m Click Save amp Close to return to the Users page NOTE Each tab saves separately Click Save before navigating to a new page To modify exam or project scheduling options for a student click Accommodations Result The Set Accommodations Setting page displays The
96. has passed NOTE If you manually submit assignment results before the due date has passed all in progress student takes submit for grading To submit pending exam training and or SAM Path results manually use this procedure On the Navigation bar click SAM Assignments Result The Assignment list displays by default In the Section drop down menu select the appropriate section Result All assignments for the selected section display In the Actions column for the assignment that you located click the Submit icon Result The following message displays You are submitting this assignment to be graded for all students including results pending for at least 24 hours Click OK to submit the pending assignment results 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 84 In the list locate and select the appropriate assignment for which you want to submit results See Locating and Selecting a SAM Assignment for search details Resetting and Adjusting a Student s Assignments Occasionally you might need to reset a student s exam to delete the take or adjust a score NOTES Assignment takes only display from students who took the assignment Changes to the Reset Score page reflect in the Gradebook unless an instructor overrides a score in the Gradebook If an instructor overrides a score in the Gradebook the Gradebook score takes precedence over the score in the Reset Score page To adjust a sco
97. he Gradebook using the following procedure Instructors manage Custom Assignment types differently if the Gradebook displays in Percentages or Points NOTE Use this feature if the section in question has assignments other than those currently supported by SAM exams projects and training SAM Path Examples of custom assignments are class presentations or labs After you have started Gradebook and selected a section the table grid displays From the Section drop down menu select a section Result The section s student list displays Click the Manage tab in the upper right corner of the window Result The Manage tab displays Click Assignment Type and Weights Points Result The Assignment Type and Weights Points dialog box displays Click Add Assignment Type Result A new Assignment Type displays in a new line 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 122 In the Assignment Type text box enter a name for the new Assignment Type NOTE The new Assignment Type has a default weight of 0 If Then The section is in percentages m Enter a weight for the Assignment Type m Adjust the weight of other Assignment Types until the Final Score in the Weights row is 100 Click Save Weights Click Done to return to the grid view The section is in points Enter a point value for the assignment The Default is 100 Changes to points update automatically Click Done to r
98. he Users page by clicking Cancel After reading the Introduction click Next to display Step 2 of the wizard Assign to Sections Assign students to sections now or at a later time To assign students to To assign student to sections sections now at a later date m Click Yes m Click No m From the Select Sections menu m Click Next select the student s you want to assign m Click Next Result Step 3 of the wizard Import User File displays Result Step 3 of the wizard Import User File displays Click Browse Result The Choose File dialog box displays Select the necessary txt or csv file with the student information to import m Click Open m When the dialog box closes click the Next Result Step 4 of the wizard User Property Mapping displays For the imported file select and map the Import File Properties that correspond with SAM Properties m For each user account s SAM Properties select the corresponding column header in the input file that maps to the SAM Properties column For example BBID in the user input file maps to the SAM Property Blackboard ID m Click Next Result Step 5 of the wizard Confirm User Property Mapping displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 19 Confirm the mapping specified in Step 4 of the wizard If Then Mapping is correct Click Next Result Step 6 of the wizard Import Validity Check displa
99. he first time To purchase a key code students can go to http www cengagebrain com 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 6 Getting Started with SAM This section contains all the procedures you need to get started using SAM Topics include E Logging into SAM E Navigating SAM E Using the functions of the SAM Home page E Using Search for SAM Assignments E Using Student View Logging into SAM Use the following procedure to log into SAM In your browser enter http sam cengage com in the Address field and press the Enter key Result If this is your first login the SAM Terms and Conditions page displays The SAM home page displays on subsequent logins Optional If this is your first time logging into SAM follow these steps m When the SAM Terms and Conditions page displays click Agree to accept the terms and conditions m Enter your Secret Question and Answer to help you recover your password if you forget it m Enter and confirm a new password m Click Submit Result The SAM Home page displays NOTES SAM requires that you use an email address as your account s username If your username is not an email address when you first log into the SAM environment a prompt displays allowing you to enter an email address as your new username If your account also has a communication email address it displays by default You can enter another email address if you wish You
100. her Student column If the Other Student column contains the same name as the submitting student the student used a Start file that was created for another assignment or section for the same project E SAM reports that the student copied and pasted some or all content from another student s SAM Start File and indicates which student the Start File belongs to in the Other Student column If the Other Student column contains the same name as the submitting student the student used a Start file that was created for another assignment or section for the same project E SAM cannot identify the location in a document that was copy and pasted from another 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM IX student While the cheat codes are embedded throughout the document SAM does not store the location of the copied content SAM Path Report Descriptions The following table provides a brief description and list of fields for available SAM Path Reports Some reports enable you to select the student identifier to display Options include m Last Name First Name m Blackboard ID m Username m Student ID m Alias m Email Address Report Name Available Fields Individual Displays performance results for a Performance m Exam Individual Performance specific student for all assignments Tasks Performance exams and training Subject Subject Activity Activity Tasks task_id Tasks task_id Res
101. hout grade replacements an displays next to the Individual Student assignment name to distinguish it from assignments scheduled for the entire section Modifying Assignment Type and Weights Points Modifications to Assignment Type and Weights Points depend on whether the Gradebook displays in points or percentages Percentage By default in Percentage mode Assignment Type weights are distributed as follows Exams 34 Training 33 Projects 33 SAM Path 0 if selected with the SAM Path scoring options 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 117 m New Custom Assignment 0 NOTE If an Assignment Type is empty i e it contains no assignments the Assignment Type displays in Gradebook with a single placeholder assignment Red text displays with the name No Assignments Adjust the weights of Assignment Types using the following procedure After you have started Gradebook and selected a section the table grid displays From the Section drop down menu select a section Result The section s student list displays Click the Manage tab in the upper right corner of the window Result The Manage tab displays Click Assignment Type and Weights Points Result The Assignment Type and Weights Points dialog box displays You can adjust the default weights in the text box that displays to the right of the Assignment Type The total weight for all Assignment Types must equal 1
102. in Student Assignment to replace an Gradebook The Individual Student existing assignment score in the Assignment displays in the Gradebook Gradebook with an You want the Individual Student Select an assignment under the Replace Assignment to replace an existing with field The individual student assignment score in the assignment does not display in the Gradebook Gradebook The Individual Student Assignment score replaces the score of the original assignment NOTE The score of the Individual Student Assignment displays under the original assignment in the Gradebook The assignment score displays as N A until the student takes the Individual Student Assignment even if the student already has a score for the original assignment If the student does not submit the Individual Student Assignment by the due date the score updates to zero In the Available Students section select the student name s to add NOTE Students names appear dimmed if they already have assignments to replace in Gradebook Click Save Result A notification that SAM scheduled the exam displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 89 Scheduling Individual Training To schedule an individual training use this procedure On the Navigation bar click SAM Assignments Result The Assignments page displays Locate and select the training to schedule to a student or set of students from a section In
103. ing to a Specific Section Once you have selected a section in Gradebook you can jump to a specific Assignment Type using the following one step procedure To jump to a specific Assignment Type enter the Assignment Type in the Jump to textbox in the upper right of Gradebook Result The assignments for the Assignment Type you entered display at the top of the list NOTE If the Gradebook exceeds the width of the page click the gt key to see the next set or the lt key to see the previous set Viewing and Changing Scores in the Table Grid After you select a section and the section student list displays on the table grid you can View the section s total enrollment count and class average View and sort the student list View and change a student s final score scores display in either percentages or points Instructors choose the format in the Default Gradebook Display under the Section Settings by default m View and change a student s assignments scores scores display in percentages displays in either percentages or points Instructors choose the format in the Default Gradebook Display under the Section Settings by default 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 115 View Total Enrollment Class Average and Sort the Student List Use the following procedure to view total enrollment class average and search for students Oa Open the Gradebook Select a section Result The G
104. isplay scores at the end of the exam of exam Default Results do not display Testbank Custom Question Options Display feedback for Provide feedback when the student answers each question each question Default No feedback Specify incorrect Enter the number of times a student can attempt to answer a attempts per question question Select a value between 1 and 10 NOTE If you select Display feedback for each question students can attempt the question once Default One attempt Display feedback for Provide feedback when the student answers each question each question Default No feedback Exam Schedule Options Select Section Click the drop down menu tab and select appropriate section s for the exam Default Required field Specify when exam is Select the dates when students can take the exam available Options are as follows m Select the Select Available Due dates option box On the calendar click the available date and navigate on the calendar to the due date Click the due date to select the range Select the Select Specific dates option box On the calendar click specific date s NOTES m Click Next or Prev on the calendar to display the calendar for the next month or the previous month m The current date displays on the calendar with slightly lighter shading than the dates you select Default Always available 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 6
105. ll SAM Tasks available check box deselected Click Next Step Result Step 3 of the wizard Select Chapters displays Select the appropriate Chapter check box s Options are as follows m Select the Select All check box m Tasks associated to chapters are selected by default m For training the maximum number of tasks is 150 Proceed to Adding a New Training Part III Scheduling the Training to schedule the training NOTE If you do not want to schedule the training now click Save and then Done Browse the text book list and click the option box to the left of the textbook to select it NOTE You can select up to three text books Select the Make All SAM Tasks available check box Click Next Step Result Step 3 of the wizard Select Chapters displays Select the appropriate Chapter check box s Options are as follows m Select the Select All check box 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 53 From the Task tab select the check box next to tasks you want to add NOTES m Tasks associated to chapters are selected by default m For training the maximum number of tasks is 150 Proceed to Adding a New Training Part III Scheduling the Training to schedule the training during the Adding a New Training procedure NOTE If you do not want to schedule the training now click Save and then Done C Selecting Only Make all SAM Tasks available Select the Make All SAM Tasks
106. ming that the custom question is deactivated 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 50 Training You can create the following types of training E New training using questions you specify E Training copied from existing public or private training Adding a New Training Part I Step One of the Add Training Wizard To create a new training use the following procedure On the Navigation bar click SAM Assignments Result The SAM Assignments page displays Click Training Result The Training page displays On this page you can m Sort individual columns in ascending or descending order by clicking the column heading m Preview a training by clicking the Preview icon to the left of the training name m Locate and select a training To narrow your search In the Search box enter search text Result The filtered training list displays m Edit copy schedule and deactivate training by clicking the corresponding icon in the Actions column Creators can perform all actions non creators can only schedule and copy Click Add Training Result The Add New Training wizard starts and Step 1 Select Training displays From the Content Version drop down menu select the content version you want NOTE If your institution has access to only one version of Office only one selection displays on the list Click the appropriate Type button Public or Private NOTE A public training is
107. ms Training or Projects The steps remain the same after you enter the Schedule Individual Assignment wizard The differences lie in how you arrive to the wizard If you choose to schedule an individual assignment via the Exams Training or Projects pages use these steps Click the appropriate tab Exams Training Projects tab Co flosteteasionmes In the Actions column click the Schedule Individual Assignment icon Result The Add Assignment Options and Schedule wizard displays NOTE The following steps are identical to the procedures detailed below starting with Step 3 IMPORTANT Scheduling an individual assignment as a new assignment for student s displays as a separate assignment in Gradebook You can also decide to replace a grade for an existing assignment with the new assignment s grade for example if the student s missed the original assignment Instructors can schedule one Individual Student Assignment ISA to replace a grade for an existing assignment If students need multiple ISA s you can either increase the number of attempts in the ISA or schedule the ISA without grade replacement Student names display dimmed disabled when the assignment to replace in Gradebook is scheduled to the student NOTES You can select only one section from which to assign individual student s An indicates a mandatory field Only grades from individual student assignments can replace grades of previously scheduled as
108. n MA02210 SAM 38 Adding an Exam Part III Scheduling the Exam Schedule an exam at the end of the Adding an Exam procedure To schedule an exam click either the Schedule icon or click Save and then Schedule The following procedure details the steps Decide which of the save and schedule options to use m To save and schedule the exam at the same time Click the Schedule Exam icon Result The Exam Assignment Options and Scheduling dialog box displays Content on the left side of the window is disabled Or m To save the exam and schedule at a later time Click Save and then Done See Scheduling SAM Assignments for the steps Or m To save first and then in the message box that displays select Schedule to schedule the exam now Click Save and then Schedule If you selected Schedule m In the Exam Assignment Options and Schedule dialog boxes select from the various scheduling options see the following table for details m When finished click Schedule Exam Assignment and Schedule Options NOTE An indicates a mandatory field Option si Details if selected Exam Assignment Options Assignment Name Required field Default Auto populates with the exam name entered in Step 5 IMPORTANT All SAM Assignments within a section require unique names Instructions Enter additional instructions Default No instructions Scoring and Delivery Options Pass Fail Enter the Pass Fail threshold as a percen
109. n bar click Sections Result The Sections page displays with all sections in the list Enter a section in the search menu Result Sections display Click Communicate IMPORTANT Your Operating System Browser combination determines the character limit in your email client You may experience difficulty sending emails depending on the number of students in the section and length of their e mail addresses Result An e mail displays with all the students e mail addresses Write the message Send the e mail Result The class views the e mail Copying a Section Copying a section provides a convenient way to create a new section that shares similar attributes to one that already exists for example creating different sections of the same course or using the same textbook selections instructors or assignments You can copy up to 50 sections at once Copy a section using the following procedure On the Navigation bar click Sections Result The Sections page displays Select a section Click Copy Result Step 1 of the Section Copy page displays NOTE If you do not want to copy the section click Cancel Click the Always Available toggle in the top row to change the date of all assignments to Always Available Select the number of section copies to make 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 30 ee Copy Gradebook Settings to copy the section Gradebook settings such as wh
110. nce Task Options Pre Exam Modify scenarios Click this link to use a task scenario document other than the default scenario Result The Modify Scenario window displays m From the Scenario drop down menu select another document m Click OK to save the change and close the window NOTE All tasks have multiple scenarios Default Scenario 1 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 78 Option Description S Display feedback for each Select whether to provide feedback after task completion i e task item informing students whether they accomplished the task correctly Default Feedback displays Specify incorrect actions Select the number of times the student can attempt to complete per task a task successfully before it is marked incorrect You can select a value from 1 to 10 Default Three attempts Scoring and Delivery Options Post Exam Pass Fail Select whether this exam grades on a Pass Fail basis or not If you select Pass Fail in the field that displays enter the Pass Fail threshold as a percentage of correct answers Default Not Pass Fail Specify time limit Select whether to set a time limit for this exam If you select to limit the time in the field that displays enter the maximum number of minutes Default Untimed Randomize Select whether the exam s questions or tasks are presented tasks questions randomly or in the order originally selected for the exam
111. ndidates section Result A list of instructors display Search for the instructor you want to add to the section Click the icon Result The instructor displays in the Active Instructors section 7 Expand the Active Instructors Click the Ownership toggle to make instructors owners m Only the creator of the section can assign owner status to other instructors m Clicking the icon again reverts the user to instructor only status NOTE See the SAM User Rights table to review owner rights Optional Click the minus icon to remove an instructor from a section Save your edits m Click Save and Close to save the changes you made in all tabs and return to the Sections page OR m Click Save to save the changes you made in all tabs and remain on the same page Result the Sections page displays Editing Section Students Edit the students for your section using the following procedure On the Navigation bar click Sections Result The Sections page displays Select a section 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 28 Click Edit Result The Sections Edit page displays defaulting to the Properties tab NOTE If you do not want to edit the section click the Cancel button Click the Students tab to enroll students in the section From the All Students or Wait Listed Student menus select the student s to add Click the icon to add them to the Enrolled Students menu Cli
112. ne 2014 If the training or companion exam is already scheduled you can add or remove tasks as well as edit its content Changes to the training content affect the corresponding companion exam changes to the exam affect the training Click Next Step Result Step 2 of the wizard Select Textbooks displays Decide which selections to make See the following sections of the Adding Training procedures to proceed m A Selecting Textbooks Chapters but NOT selecting Make all SAM Tasks available m B Selecting Textbooks Chapters and Make all SAM Tasks available m C Selecting only Make all SAM Tasks available Decide if you want to save the training and schedule later or save and schedule now Proceed to Adding a New Training Part III Scheduling the Training to schedule the training during the Editing Training procedure NOTE If you do not want to schedule the training now click Save and then Done Copying an Existing Training To copy an existing training use the following procedure On the Navigation bar click SAM Assignments Result The SAM Assignments page displays Click Training Result The Training page displays Locate and select the training to edit 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 55 In the Actions column click the Copy icon Result The Copy Exam wizard starts and Step 1 Copy Exam displays m The Content Version Training Name and selection to Auto gener
113. ngage Learning 20 Channel Center Street Boston MA02210 SAM 58 Click OK to deactivate the training and an associated companion exam if applicable IMPORTANT Deactivating training also deactivates any associated assignments Previewing Training SAM lets you preview training to see it the same way your students do To preview training use the following procedure Step Action S Oa On the Navigation bar click SAM Assignments Click Training Result The Training page displays E Locate and select the training to preview Click the Preview icon to the left of the training Result The Preview Training window displays O5 Click Print Screen to print the contents of the Preview Training window Launch options are as follows m To preview all tasks click Launch All Result The SAM Content Player opens in a separate window m To launch a task individually click Launch to the right of a specific task Result The SAM Content Player opens in a separate window When finished click Exit in the Content Player s control panel or the X icon on the Windows title bar Result The Content Player window closes and the Preview Training window displays E Click the X icon to close the Preview Training window Editing Exams or Training After Scheduling You can edit exams or trainings after you schedule them even if student takes exist If an exam has a companion training or a training has a companion exam change
114. nment in both modes m Weights displays the Assignment Type Weights only in Percentage mode NOTE All options are unselected by default Students do not see the gradebook unless one or more of these options are changed Modifying the Exam and Project Scoring Method In the Section Settings dialog box under Student Gradebook Display select what to display to students m Click the drop down menu for Exam m Select from Highest default Average or Lowest m Repeat for Project 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 114 Modifying the SAM Path Scoring Options In the Section Settings dialog box under Student Gradebook Display select what to display to students m Grade Each Separately Students receive a grade for each separate component of the SAM Path assignment m Grade Exam Only The Exam grade displays in the Gradebook If there are multiple exams in a SAM Path only the post exam counts towards the final score Display Exam in Exam Assignment Type Display Exam in SAM Path Assignment Type Display Cumulative Score One score displays for the SAM Path assignment SAM Path assignments grade the cumulative score by task If students get the task correct in either the Pre Exam or Post Exam the task is correct If the SAM Path assignment is either a Training gt Exam or Exam gt Training type the exam score displays for the cumulative score eect Click Save Jump
115. ns no students or no student results Instead of the table grid the following message displays No Students are enrolled in selected section or no student results exist Instructors can edit Section Settings and manage Assignment Types before student results exist If the section contains many students or assignments it may take longer to render the SAM Gradebook 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 112 Managing the Gradebook From the Manage tab in Gradebook you can modify a variety of settings and methods including adding custom Assignment Types Specifically you can Modify the Gradebook Section Settings Modify Assignment Types and Weights Points Viewing and Changing Scores in the table grid Modify Export settings Modifying Gradebook Section Settings Modifying Gradebook s Section Settings changes the default display for all sections You can choose E To display grades in either percentages or points Percentage is the default setting m What to display to students Final Score Assignment Score Weights If you leave all option boxes unselected default the Gradebook does not display any results to students for the section E What Scoring Method to use for the Exam and Project assignments Options are Highest default Average and Latest m What Scoring Method to use for SAM Path assignments Grade Separately The Pre Exam Training and Post Exam display as different
116. ntered m Tasks associated to chapters are selected by default testbank questions and custom questions are not For the latter select them manually m For an exam the maximum number of assignment questions is 150 Proceed to Adding an Exam Part III Scheduling the Exam to schedule an exam during the Adding an Exam procedure NOTE If you do not want to schedule the exam now click Save and then Done Click the Make All SAM Tasks available check box Do not select any textbooks 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 37 Click Next Step Result Step 4 of the wizard displays Only subjects display on the taskbar On the taskbar click the appropriate Subject tab Result Tasks and Custom Questions associated to the subject display To select tasks and or questions m From the available tabs that display for Tasks and or Custom Questions click the appropriate tab and select the check box next to the items to add them m To search for specific questions in the Search text box enter partial or complete criteria Result The question list filters to the criteria entered NOTE For an exam the maximum number of assignment questions is 150 Proceed to Adding an Exam Part III Scheduling the Exam to schedule an exam during the Adding an Exam procedure NOTE If you do not want to schedule the exam now click Save and then Done 2015 Cengage Learning 20 Channel Center Street Bosto
117. number of total points m Step point values you have assigned remain the same m Point values for all other steps are adjusted to be equal Any leftover points are added individually to unchanged steps starting from the last step Click OK Result The score settings update Scheduling a New SAM Path SAM Paths are assignments consisting of sequential combinations of exams and training Supported path combinations include the following 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 75 E Exam gt Training gt Exam Use this path to test students on a topic provide remedial training for any errors and re test students for proficiency Training gt Exam Use this path to train students on a topic and test their proficiency Exam gt Training Use this path to test students on a topic and provide remedial training for errors IMPORTANT Before you schedule a SAM path create an exam with a companion training or training with a companion exam These paired activities form the basis of a SAM Path assignment Use the following procedure to schedule a SAM Path assignment On the Navigation bar click SAM Assignments Result By default The Assignments page displays On the Taskbar click Schedule New Result The Add Assignment Options and Schedule wizard starts and Step 1 Select Assignment Type displays For Assignment Type click SAM Path NOTES m The Content Version menu displays the ver
118. o CENGAGE ss Learning SAM Assessment Training and Projects for Microsoft Office 7 SAM Instructor User Manual Contents Using This Manual Introduction to SAM Some Ideas on Using SAM Before You Begin Licensing Getting Started with SAM Logging into SAM Navigating SAM Home Using Student View Managing Users Searching for and Selecting a User Account Adding a User Account Importing User Records Editing a User s Account Editing Multiple Users Accounts Sections Adding a Section Editing Section Textbooks Editing Section Instructors Editing Section Students Selecting a Section Communicating to a Section Copying a Section Deactivating a Section Exams Adding an Exam Part I Step One of the Add Exam Wizard Adding an Exam Part II Steps Two Three and Four of the Wizard Adding an Exam Part III Scheduling the Exam Editing an Exam Copying an Exam Deactivating an Exam 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 10 13 14 14 14 17 21 23 25 25 27 27 28 29 30 30 33 34 34 35 39 41 43 43 Previewing an Exam 44 Custom Questions 46 Locating and Previewing Custom Questions 46 Adding a Custom Question 46 Editing a Custom Question 48 Copying a Custom Question 49 Deactivating a Custom Question 49 Training 51 Adding a New Training Part I Step One of the Add Training Wizard 51 Adding New Training Part II Steps Two Three and Four
119. of the project 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 102 Project Assignment Options and Schedule Option Details if selected Project Assignment Options Assignment Name Required field Default The project name does not auto populate as in manual creation Enter a project name IMPORTANT All SAM Assignments within a section require unique names Instructions Enter additional instructions Default No instructions Scoring and Delivery Options Maximum number of Enter the maximum number of times students can submit a submission attempts project Instructors can enable students to use the same project for practice before submitting it for a final grade Default Three attempts Pass Fail Threshold To use the Pass Fail option m Select the Pass Fail check box m Enter a threshold percent Default Not selected Project Schedule Options Dates Times and Security Specify when the project Select dates from the calendar when students can begin the is available project Default Training is always available Specify always available Displays if instructors do not specify available dates password Enter a password that students need to start the project IMPORTANT Passwords are optional If used provide them to students Default No password 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 103 Option Details if selected Specify Project times and
120. ontrol Panel Title Bar Assignment Information The title bar of the Content Player s window lists general information about the assignment including E Your name E The name of the assignment Question Area Assignment Questions and Tasks The question displays either the question you need to answer or the simulated task you need to complete Follow the displayed instructions When you begin a training a window describing the training task displays Click Continue to proceed with the training Control Panel Content Player Controls The control panel at the bottom of the page displays the Content Player controls These include 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 105 Show Task List Q These controls enable you to do the following m Open and close the menu of questions Show Task List Q m Select specific questions to answer m Select tasks to perform For training assignments different SAM versions and training types have different controls m Intro Provides a basic summary of the task m Observe mode Provides audio and visual instructions for the task m Practice mode Helps you perform the task by providing audio and visual prompts m Apply mode Enables you to perform the task without assistance m CC Enables you to use Closed Caption The following are controls for various course subjects Course Subject i Practice KA IA Microsoft Office2010 Q Observe 2 Practice RA
121. orts available option button to specify a range of dates when SAM Path reports will be available You can click the Calendar icon to select to select a date Default Make student reports always available beginning on today s date Exam Scoring and Delivery Options Pass Fail Select whether this exam grades on a Pass Fail basis or not If you select Pass Fail in the field that displays enter the Pass Fail threshold as a percentage of correct answers Default Not Pass Fail Specify time limit Select whether there is be a time limit for this exam If you select to limit the time in the field that displays enter the maximum number of minutes Default Untimed Randomize Select whether the exam s questions or tasks are presented tasks questions randomly or in the order originally selected for the exam Default Not randomized Display results at end of Select whether to display scores to the students at the end of the exam exam or not Default Results not displayed Allow exam to be Select whether to allow multiple attempts for the post exam retaken Default One attempt Exam Performance Task Options 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 81 Option Description S Modify scenarios Display feedback for each task item Specify incorrect actions per task Click this link to use a task scenario document other than the default scenario Result The Modify Scenario window displa
122. ours of scheduled maintenance downtime per quarter Maintenance backup and upgrades will be scheduled during a low usage time typically Sunday mornings For normal maintenance Cengage Learning will make all reasonable efforts to notify SAM instructors administrators and supervisors of the scheduled maintenance two 2 weeks prior to the maintenance Cengage Learning retains the right to shut down reboot modify or fix servers at any time if it is deemed necessary to prevent security breaches or operational failures including but not limited to viruses worms date bombs time bombs or denial of service attacks This may require loss of access to the system for a period of time Such protective actions shall constitute scheduled downtime Upgrades Cengage Learning may provide SAM users with upgrades of the SAM software SAM supervisors administrators and instructors will be notified of impending upgrades This notification will include any new functionality and content 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 12 Using Student View Whenever you want to see SAM s student view click Student View in the upper right corner of SAM To return to Instructor View Instructor Admin or Supervisor click Exit Student View NOTES E By default the Set Calendar as default view option box is selected To change the default view to the Activity List deselect the option box The next time you log into SAM and click Stu
123. ow the instructions in the sections below Wrong Key If this occurs you are not using the SAM account used to download the original start file Log back into SAM using the correct start file and account Wrong Name If this occurs rename the file with the name SAM expects Refer to the Project information on the My SAM Assignments page for the correct file name Wrong Format If this occurs you changed the format of the project start file using the Save As function Example You might have saved a Word 2010 2013 document as a Word 97 2003 file If this is the case you should use the Save As function again to save the document using the format that SAM expects If you changed the document to something other than its native format Example You changed a Word document to an HTML document and you do not have the original start file you need to download a new start file from the Project information on the My Assignments page and start over Wrong Application This error occurs if you used an application other than Office 2010 2013 to work on a project file SAM rejects project files created by the following applications E Office 2008 for Macintosh m WordPad for Windows m Any version of the full Office 2007 suite This requires SAM 2007 E Any third party application that supports Office 2013 file formats 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM IlI Virus Detected If this occurs you need to r
124. port button Result The Cengage Learning Customer Technical Support page displays On the Cengage Learning Customer Technical Support page you can do the following m Select a product to locate FAQs downloads and tutorials m Browse the Knowledgebase m Sign in to Technical Support for further assistance create a case access live chat etc When an issue requires escalation from Technical Support to the SAM Development Team the SAMDT the response time expectations for the SAMDT to respond to Technical Support are as follows m High Priority requests within two 2 hours m Medium Priority requests within one 1 business day E Standard Priority requests within two 2 business days Part of Cengage Learning s product development process includes reviewing customer feedback and recurring requests on a regular basis Server Availability Excluding scheduled maintenance outages every reasonable effort will be made to provide a server availability of 99 5 Availability is defined as the amount of time SAM is available and capable of receiving processing and responding to incoming transactions from the requesting users If the Internet is having problems or a customer s Internet service provider is having problems any downtime resulting from such problems will not be deducted from SAM availability time Maintenance To perform system maintenance backup and upgrade functions there will be approximately eight 8 h
125. ppropriate Chapter tab to locate a project you want to add and schedule NOTE If there are no project assignments available for a particular chapter the Project tab does not expand to show content When you have located the appropriate chapter with projects available click the Project Assignment tab In the Projects Assignment box enter a unique name for the project In the Instructions text box enter project instructions You can preview the entire project in the left column underneath the assignment name field by scrolling to and then downloading the Instruction Start and Solution files In the Project Assignment Options and Scheduling dialog box enter and select from the various options See the following Project Scheduling Options table for details NOTE Clicking the Adjust Maximum Score and Step Weight button enables you to adjust project weights You cannot adjust project weights in Textbook Projects See the section Adjusting Project Weights for the steps When finished entering all options click Save Project to save and schedule the project Result The following message displays If you Save your work right now this assignment will be automatically scheduled and you will not be able to edit it any further within this Wizard Do you wish to Proceed Click Yes to save Result A message displays indicating that the project created successfully Click OK Result The wizard displays with a green check mark to the left
126. r deactivate an assignment you must locate and select it To locate and select an assignment use the following procedure Click SAM Assignments on the Navigation bar Result The SAM Assignments page displays with a list of scheduled assignments To narrow your search m Click the drop down menu and select the appropriate section m Click the appropriate Activity Type Filter buttons to narrow the display NOTES m Activity Type filters display as follows Orange On Blue Off Activity Type filters are toggles i e click an orange filter once to turn it blue click again to turn it back to orange m Assignments with no due date do not display in the Activity List view when the filter is off NOTE On the Assignments page in the Search text box instructors can enter text to filter the assignment list The list filters automatically to the text entered Click the column heading in the table to sort by ascending or descending order You can sort by 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 65 Assignment Name m Type Public or Private Content Version only m Section selectable if your institution m Available has access to both content m Due versions Click the Preview icon to the left of an item Result A preview window displays with the selected item details Click the X icon to close and return to the Assignments page Scheduling a New Exam Use the following p
127. radebook displays The student enrollment total and class average display in the upper left of the window For each Assignment Type heading the number of assignments and weight percentage display to the right of the heading name The weight defaults are Exams 34 Projects 33 and Training 33 To sort the student list click the arrow icon to the right of the Student Name column heading To find a specific student in the list in the text box below the Student Name column heading enter a student name partial spelling or complete Result the list filters automatically NOTE The default sort order is alphabetical in ascending order Viewing and Changing a Student s Final Score Use the following procedure to view and edit a student s final scoresin the Table Grid za Click the Final Score to the right of a student s name Enter the final score NOTE The final score displays in points or percentage depending on the Default Gradebook Display in the Section Settings Press Enter or Tab Result The new final score displays in blue bold with an Undo icon to the right of the new score The class average also adjusts NOTES m N A displays in the final score when a student has not taken any assignments You cannot null out the final score only individual assignment scores oa To revert to the original click the Undo icon View and Change a Student s Assignment Scores Use the following procedure to view
128. re use the following procedure eae Navigate to the SAM Assignments page Click the Reset Score icon in the Actions field of the assignment to reset NOTE Assignments without a student attempt do not display in the Reset window Result The Reset Score page displays To narrow your search m Click the drop down menu and select the appropriate section m Click the appropriate Activity Type Filter buttons to narrow the display NOTES m Activity Type filters display as follows Orange On Blue Off m Activity Type filters are toggles i e click an orange filter once to turn it blue click again to turn it back to orange m Assignments with no due date do not display in the Activity List view when the filter is off NOTE On the Assignments page in the Search text box instructors can enter text to filter the assignment list The list filters automatically to the text entered Hover over the score of the student whose take you want to reset to the default system score Result Two icons display Revert and Original Score To adjust the score follow this procedure Select the Score Enter a new value Result The score updates NOTE Changes to the Reset Score page apply to the Gradebook Manual Edits to the Gradebook take precedence over changes made in the Reset Score page 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 85 Hover over the Original Score icon Result The original sco
129. re displays To revert a score to the original score of record Click the Revert icon D Result The score resets to the original score NOTE Changes to the Reset Score page apply to the Gradebook Manual Edits to the Gradebook take precedence over changes made in the Reset Score page Deleting a Student s Assignment Take Occasionally you might need to delete a student s assignment take to remove the grade Poa Navigate to the SAM Assignments page Click the Reset Score icon in the Actions field of the assignment to reset NOTE Assignments without a student attempt do not display in the Reset window Result The Reset Score page displays Click Delete NOTE You can only delete the last SAM PATH component with an assignment take Example In a SAM Path containing a pre exam training and post exam delete the post exam before deleting the training Result The Delete Take page displays Click OK Result The assignment take deletes permanently The change reflects in the Gradebook 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 86 Scheduling Individual Assignments SAM lets you schedule exams training projects and SAM Paths and assign them to specific students in a section The following procedure starts with locating the assignment on the Assignments page and scheduling from there Alternatively you can schedule individual assignments from the associated assignment page Exa
130. recommend that the supervisor change the supervisor password after logging in for the first time with the username super institution key sam com and the password password Only one person at an institution can log in at one time with the supervisor account in SAM After logging in the supervisor can set up instructor accounts SAM User Roles Each new SAM user account has a role that determines its access SAM supports the following roles Roe Set up by Access Rights Supervisor m Sets up the Institution Key m Can access all SAM staff functionality including the Admin Settings area Can create administrator instructor and student accounts but not additional supervisors Can change roles of administrators instructors and students Cannot make administrators or instructors a student role Administrator The Can access all SAM staff functionality including the Admin institution s Settings area designated m Can create instructor and student user accounts supervisor m Can change roles of student roles but not instructors Creator Can add students Section m Can add edit assignments associated with their sections m Can deactivate any assignments associated with their sections whether or not they created the assignments Cannot deactivate an assignment scheduled in multiple sections right reserved by the assignment creator m Can access edit the Gradebook for a section m Can run all reports Can edit deactivate the section
131. rocedure to schedule an exam assignment Click SAM Assignments on the Navigation bar Result The Assignments page displays On the taskbar click Schedule New Result The Schedule SAM Assignment wizard starts and Step 1 Select Assignment Type displays For Assignment Type click Exams From the Content Version drop down menu select the content version you want NOTE If your institution has access to only one version of Office only one selection displays on the list Result A list of all exams display From the Subject drop down menu select the subject of the exam to filter the list Click the correct Type button Public or Private NOTE A public exam is available to all instructors a private exam is not available to other instructors In the Exam List click the option button to the left of the exam that you want to schedule NOTE To preview an exam click the corresponding Preview icon to the right of the assignment name Click Next Step Result The Add Assignment Options and Schedule dialog box displays Complete the fields under the Exam and Assignment Options and Schedule 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 66 When finished entering all options click Save Result The exam displays on the Assignment list Exam Assignment Options and Schedule NOTE An indicates a mandatory field Option si Details if selected Exam Assignment Options Assignment Name
132. s click the corresponding icon m To preview the items click the Training Preview tab Click the Training Options tab to close the training preview To Preview the training contents click the icon to the right of the Training Preview tab To view all tasks and question details click Launch All Click Exit when done To view individual tasks and question details click Launch to the right of the task or question Click Exit when done To print the Exam Preview window click Print Screen Click Close to exit the Training Preview Click the Training Options tab if not already displayed In the Instructions text box enter exam instructions Enter all appropriate training options See the following Training Options table for details 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 100 When finished click Save Training to save and schedule the training Result The following message displays If you Save your work right now this assignment will be automatically scheduled and you will not be able to edit it any further within this Wizard Do you wish to Proceed Click Yes to save Result A message displays indicating that the training created successfully Click OK Result The wizard displays with a green check mark to the left of the training NOTE You can create only one training at a time during an Express Creation session Training Assignment Options and Schedule NOTE An
133. s in Textbook Projects See the section Adjusting Project Weights for the steps Project Assignment Options and Schedule Project Assignment Options Assignment Name Required field Default Auto populates with the project name IMPORTANT All SAM Assignments within a section require unique names Instructions Enter additional instructions Default No instructions Scoring and Delivery Options 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 62 Option Details if selected Maximum number of submission attempts Pass Fail threshold Project Schedule Options Select Section Dates Times and Security Specify when the project is available Specify password for student access Enter the maximum number of times students can submit a project Instructors can enable students to use the same project for practice before submitting it for a final grade Default Three attempts To use the Pass Fail option m Select the Pass Fail check box m Enter a threshold percent Default Not selected Click the drop down menu tab and select appropriate section s for the project Default Required field NOTE Remediation links to section s you select Select dates from the calendar when students can take the project Options are as follows m Select the Select Available Due dates option box On the calendar click the available date and navigate on the calendar to the due date Click the du
134. s to one affect the other Assignments that students submitted or started before you edited it are not affected Projects 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 59 Projects are SAM assignment types that require students to work in the appropriate Microsoft Office application When working on a project students download a Start File to their computer They use the Start File to complete their work and upload the completed file back to SAM for grading In a regular SAM Project students also download an Assignment File from SAM which provides step by step instructions designed to test key Microsoft Office skills in a real world scenario SAM Textbook Projects are a subset of projects that encourage students to read their books They may not be graded as rigorously or precisely as regular SAM Projects and some steps covered in the books may not be graded Textbook Projects grade the chapter tutorial in the Introductory level chapters of Shelly Cashman New Perspectives and Illustrated textbooks and help you verify that students are reading This table outlines the similarities and differences between Projects and Textbook Projects WARNING The book will provide alternate file naming instructions for Textbook Projects Before uploading their file to SAM students must change the file name to match the name displayed in the Project dialog box Projects Textbook Projects Available for Microsoft O
135. signments E Individual Student Assignments need a unique name that is different from the original assignment Scheduling Individual Exams To schedule an individual exam from the Assignments page use this procedure 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 87 Result The Schedule Individual Exam wizard starts and Step 1 Add Assignment Options and Schedule displays In the Assignment Name text box enter a unique name within the section for the NOTE Unique exam names are not required to schedule an exam Unique exam name are required when you create edit or copy an exam m You can only select one section m f no students are assigned to the section the following message displays There are no students in the selected section Select a different section to select individual students In this case either select another section or if you are the section owner edit the section and add students When done editing restart the Scheduling Individual Exams procedure When finished entering options click Next Step Result The Schedule Individual Exam wizard starts and Step 2 Add Assignment Options and Schedule displays 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM 88 Decide whether the Individual Student Assignment replaces an existing assignment score in the Gradebook If Then You do not want the Individual Select Do not replace any assignment
136. sion of Microsoft Office assigned to the assignment Office 2010 or Office 2013 depending on what is available to the institution m To preview an SAM Path assignment click the corresponding Preview icon to the right of the assignment name In this step select the appropriate subject and exam m From the Subject drop down menu select an appropriate subject m For Exam Type select an appropriate type Private or Public m From the Your Exams list select an appropriate exam Click Next Step Result Step 2 of the wizard Add Assignment Options and Schedule displays In this step select the SAM Path Exam Training combinations Click the appropriate option to select Options display differently depending on your selection m Exam gt Training gt Exam Use this path to test students on a topic provide remedial training for any errors and re test students for proficiency m Training gt Exam Use this path to train students on a topic and test their proficiency m Exam gt Training Use this path to test students on a topic and provide remedial training for errors 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 76 Regardless of which of the three SAM Path options you select always complete the following mandatory fields m Assignment Name Enter a unique name for the SAM Path assignment m Schedule Selection Click the Select Section s drop down menu and select appropriate section s IM
137. splays in red The Content Player begins where you left off and any completed questions and tasks save If you have a problem logging back into SAM or re starting the Content Player clear your browser s temporary Internet and history files using the following procedures Internet Explorer step action S Oa Start Internet Explorer On the Tools menu click Delete Browsing History Result The Delete Browsing History dialog box opens 3 Select the Select the Temporary Internet Files and History checkboxes Internet Files and History check Select the Temporary Internet Files and History checkboxes Confirm that the other check boxes are not selected os Click Delete Firefox for Windows step action o 1 start Start Firefox EEE a Tools menu click Clear Recent History Result The Clear Recent History dialog box opens From the drop down menu select the appropriate time range to clear NOTE If you are not certain click everything 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM Ez Select the Browsing amp Download History and Cache check boxes eS Confirm that the other check boxes are not selected 6 Click Clear Now Chrome for Windows ft al Start Chrome On the Tools menu click Clear browsing data Click Clear browsing history Clear download history Delete cookies and other site and plug in data In the Clear Browsing Data dialog box
138. st Name m Username m Alias Report Name Available Fields m Step Number Frequency Analysis Individual Performance Section Results by Project Section Results by Section Student Results by Project Student Results by Student m Blackboard ID m Student ID m Email Address Displays performance results for each step in the project for the section as a whole Displays performance results for each step in the project fora specific student Displays performance results for each student in the section grouped by project Displays performance results for a section as a whole for each student in the section Displays performance results for selected students grouped by project Displays performance results for a project grouped by student E Text m Activities m Step Number m Text m Student Identifier m Section m Submission Date m Student Identifier m Date Submitted m Number Submitted Student Section Submission Date Number Submitted m Assignment m Date Submitted m Number Submitted 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM Full Credit No Credit Activities m Result m Score m Pass Fail m Submission Status E Score m Pass Fail m Submission Status m Score m Pass Fail m Submission Status m Score m Pass Fail m Submission Status Report Name Available Fields Student Results Displays performance re
139. ston MA02210 SAM 31 Click the Scheduling Options icon NOTE Different SAM Assignment Types have different Scheduling Options Refer to the following sections for more details on the available options If Then Exam Navigate to Scheduling an Exam Training Navigate to Scheduling Training Project Navigate to Scheduling a Project SAM Path Navigate to Scheduling a SAM Path Click Next Step Result Step 2 of the Section Copy page displays Enter any necessary changes to the section properties NOTE You cannot have the same Section Name Term and Year combination within an institution Click the Edit Instructors icon to add or modify instructors in the new section NOTE You can assign owners on this tab Result The nstructors page displays Edit the instructors and ownership Click Save and Close Result Step 2 of the Section Copy page displays Optional To remove a section copy click the Remove Section icon Result The section copy no longer displays Optional To add a section copy click Add a Copy Result An additional section copy displays Click Save And Close NOTE If the SAVE AND close button displays grayed out red exclamation marks display Hover over them to view the error Result The section s copies If an error message displays click View Errors Hover over the red exclamation mark to view the error Click Save And Close Result The section copies
140. sults for all m Section m Number of Correct All assignments for selected students m Assignment m Time hh mm ss Assignments m Date Taken Pass Fail Em Score Type Download Displays detailed results for Submitted students for each step in the Projects project including correct incorrect actions and references to steps in the corresponding textbook Project Report Displays performance results for m Student Submission Date Across Multiple students across multiple sections m Section Score Sections m Scheduling Pass Fail Instructor Submission Status m Assignment Project Incident Displays incidents of student N A Report cheating Projects File Incident Report Information This list gives you more details on how cheat detection in SAM works E ifa student submits a blank document generated by Microsoft Office instead of the SAM Start File SAM flags the student for cheat detection because a blank file does not contain the codes required to identify the student N A displays in the Other Student column E SAM does not embed the solution file for a project with Cheat Detection codes Do not submit the solution file to verify cheat detection Submit the student s SAM generated Start File to verify cheat detection Cheat detection is flagged and N A displays in the Other Student column E SAM reports that the student did not submit the Start File generated by SAM and indicates which student the Start File belongs to in the Ot
141. t a textbook from that series by selecting from the drop down menu Chapter Unit If you selected a textbook you can select a chapter or unit from that book s table of contents by selecting from the drop down menu Remediation Page If you selected a textbook you can enter a page number Category Select the type of question you want to enter Options include m Yes No m Short Answer m True False m Multiple Response m Multiple Choice Type Click the appropriate Type button Public or Private NOTE A public exam is available to all instructors a private exam is not available to other instructors Question Text Enter the text for the components of your question The format varies based on the selected Type Correct Answer Enter the correct answer for the question The format varies based on the selected Type Editing a Custom Question To edit an existing custom question use the following procedure NOTE Only the owner of the question can edit it On the Navigation bar click SAM Assignments Result The SAM Assignments page displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 48 Click Exams Result The Exams page displays Click Custom Questions List a The Custom Questions List page displays 4 Locate Locate and select the custom question to edit select the custom Locate and select the custom question to edit to edit In the Actions column click the Edit Icon
142. tage of correct answers Default Not Pass Fail Specify time limit Enter the maximum exam time in minutes Default Untimed 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 39 Option si Details if selected Allow SAM Exam to be Enter the maximum number of retakes up to 50 Instructors can retaken enable students to use the same exam for practice before submitting it for a final grade Default No retakes One retake if using default number of retakes Display results atend Display scores at the end of the exam of exam Default Results do not display Randomize Display exam questions or tasks in random order rather than the tasks questions original selection order Default Not randomized Performance Task Options Modify scenarios Use a different task scenario NOTE Not all tasks offer multiple scenarios Default Scenario 1 Display feedback for Provide feedback after a student completes each task each task item Default Feedback displays Specify incorrect Enter number of times a student can attempt to complete a task actions per task successfully before marking the task incorrect Select a value between 1 and 10 Default Three attempts Testbank Custom Question Options Display feedback for Provide feedback when the student answers each question each question Default No feedback Specify incorrect Enter the number of times a student can attempt to answer a attempts per question question
143. tems to process m Select All m Deselect All If all items are selected click the Select All again to deselect To select individual items select the check box to the left of the item Select the check box again if you want to deselect the item 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 131 To process the selected items click the button corresponding to the action selected in Step 2 m Deactivate Mark the selected items for deletion and remove them from displays and reports Result A message displays asking you to confirm the deactivation Click OK to continue Or Click Cancel to stop the process m Purge Permanently delete the selected items from your institution s database requires supervisor privileges Result A message displays asking you to confirm the purge Click OK to continue Or Click Cancel to stop the process m Reactivate Restore selected deactivated items Result A message displays asking you to confirm the reactivation Click OK to continue Or Click Cancel to stop the process m Reset Return to Step 3 and begin your search again IMPORTANT Purging items may affect other items in your institution s SAM database The following table lists these affected items Purged Item Other Affected Items Deleted with Purged Item Inactive Student Users All associated results Inactive Instructor Users m Sections m Exams m Training m
144. the application for a fixed period of time usually one year Grace Periods In certain Key Code institutions you can now view student grace periods Grace periods enable your students to access SAM temporarily without entering their Key Codes This enables students to access their SAM assignments until the grace period expires for example students waiting for financial aid Your students can enter their Key Codes at any time during the grace period The Cengage SAM Admin Superuser sets the default grace period length based on institution type View students whose grace period expired in the Users tab or Edit Sections Students tab If a student s grace period expires neither you nor the student can view their reports and scores Establishing Security for SAM The supervisor is the first user at an institution to log into SAM and set up accounts and permissions for other users at that institution The supervisor must have the Institution Key for this initial login If you have not created your Institution Key contact Technical Support for more information The supervisor logs in with a unique username which is in email format and consists of super_T2xxxxxx where T2xxxxxx is the Institution Key and sam com 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 4 For example if your Institution Key is T2123456 the supervisor username is super_T2123456 sam com The default supervisor password is password We strongly
145. the following table for details Click Save Result The training displays on the Assignments list Training Assignment Options and Schedule NOTE An indicates a mandatory field Option Details if selected Training Assignment Options Assignment Name Required field Default Auto populates with the training name entered in Step 5 of the Adding Training Part procedure Edit the training name if desired IMPORTANT All SAM Assignments within a section require unique names 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 70 Option Details if selected Instructions Training Schedule Options Select Section Dates Times and Security Specify when training is available Specify password for student access Allow after due date Scheduling a New Project Enter additional instructions Default No instructions Click the drop down menu tab and select appropriate section s for the project Default Required field Select dates from the calendar when students can take the training Options are as follows m Select the Select Available Due dates option box On the calendar click the available date and navigate on the calendar to the due date Click the due date to select the range Select the Select Available date only option box On the calendar click the available date Select the Select Due date option box On the calendar click the Due date NOTE
146. the import When finished click Close Editing a User s Account You can edit a user s profile sections or student accommodations Editing a User s Profile Edit a user s profile including password using the following procedure On the Navigation bar click Users Result The Users page displays Search by last name first name or username NOTE Select a role or select a section from the drop down menu to narrow results Enter the search criteria Result The search result s automatically display Click Edit Result The Users Edit page displays the Properties page Update the user properties NOTE If a user forgets their password change it in the user properties Save the user properties m Click Save to save the Properties page and remain on the page m Click Save amp Close to return to the Users page NOTE Each section saves separately Click Save before navigating to a new page Editing a User s Sections Edit a user s sections using the following procedure On the Navigation bar click Users Result The Users page displays Search by last name first name or username NOTE Select a role or select a section from the drop down menu to narrow results Enter the search criteria Result The search result s automatically display 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 21 Click Edit Result The Users Edit page displays the Properties page
147. tion selectable from list of sections m Student Identifier Exam Report Across Multiple Sections m Section m Assignment m Scheduling m Date Taken Em Score m Number of Correct m Time hh mm ss m Pass Fail Instructor Training Report Descriptions The following table provides a brief description and list of fields for available Training Reports Some reports enable you to select the student identifier to display Options include m Last Name First Name m Blackboard ID m Username m Student ID m Alias m Email Address Report Name Available Fields Individual m Subject m Task Performance m Apply Complete Displays performance results for a training task for a specific student m Activity m Task ID Section Results Displays performance results for each student in the section grouped by training assignment m Student m Number of Apply Identifier Tasks by Training m Section m Percent Complete Student Results Displays performance results for all All assignments for a specific student Assignments m Student m Number of Apply Identifier Tasks m Section m Percent Complete 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM VII Project Report Descriptions The following table provides a brief description and list of fields for available Project Reports Some reports enable you to select the student identifier to display Options include m Last Name Fir
148. tions Enter additional instructions Default No instructions Scoring and Delivery Options Maximum number of Enter the maximum number of times students can submit a submission attempts project Instructors can enable students to use the same project for practice before submitting it for a final grade Default Three attempts Set Pass Fail threshold To use the Pass Fail option m Select the Pass Fail check box m Enter a threshold percent Default Not selected Project Schedule Options Dates Times and Security Specify when the project Select the dates when students can take the project is available Options are as follows m Select the Select Available Due dates option box On the calendar click the available date and navigate on the calendar to the due date Click the due date to select the range Select the Select Specific dates option box On the calendar click specific date s NOTE Click Next or Prev on the calendar to display the calendar for the next month or the previous month Default Training is always available Specify password for Displays if instructors do not specify available dates student access Enter a password that students need to start the exam IMPORTANT Passwords are optional If used provide them to students Default No password 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 73 Option Details if selected Specify project times and Displays i
149. total points You can change this default to any whole number under 100 You can also change the point values of any step but in order to save the project the total of all steps cannot exceed the total point value For example if a project has a total of 100 points and the project has 10 steps each step is worth a maximum score of 10 points If you change the total points to 80 then the 10 steps must add up to a total of 80 points You can adjust the weights when you initially schedule the project or when you edit the project schedule NOTE You cannot adjust the Project Weights for Textbook Projects To adjust the total points and or weights use this procedure In the Project Assignment Options and Scheduling dialog box Step 6 of the Scheduling a Project procedure above click the Adjust button Result The Adjust Step Weights window displays To change the Total Points for the project m In the Total Points text box enter a new number less than 100 m In the If incorrect deduct column manually adjust the step point values of specific steps you want to change NOTE Manually enter a value of 0 to grade a step but not assign a point deduction for it Insure that all the step values add up to the Total Points Or Click Normalize Or To revert to the original points values for the project click Reset NOTES m Normalize adjusts point values for all steps you have not manually assigned based on the current
150. ult Result Training Individual Performance Subject Activity Tasks task_id Apply Complete Section Results Displays performance results for Exam Section Training Section by SAM Path SAM Paths exams and training Results Results Student Student Section Section Date Taken Number of Apply s Score Completed Number of Completion Correct Percent Time Completed Date hh mm ss Pass Fail 2015 Cengage Learning 20 Channel Center Street Boston MA 02210 SAM X Other Report Descriptions You can display the section roster for a selected section with the Section Roster Report Report Name Available Fields Section Roster Displays the student roster the m Student Name m Alias Report selected section ID Number m Email m User Name Study Center Displays student engagement in in m Section m Number of Cards Student Results Study Center Activities m Assignment Viewed m Total Time Study Center Displays how student engagement m Student Name m Total Time Section Results on each Study Center Activity m Assignment Name 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM XI THE ABOVE PROCEDURES COMPRISE THE STANDARDS AND EXPECTATIONS CENGAGE LEARNING HAS SET FOR ITSELF REGARDING TECHNICAL SUPPORT AND MAINTENANCE NOTHING CONTAINED THEREIN SHALL GIVE RISE TO ANY RIGHTS IN ANY PERSON OR OTHER ENTITY OT
151. un an anti virus utility to disinfect your computer and any other computer on which the file was stored Popular products include Norton AntiVirus and McAfee VirusScan The anti virus utility performs one of the two following actions to the project file If possible it disinfects the project file and enables you to submit it again for grading The anti virus utility could also quarantine or delete the file If this is the case you need to download the project file again from the Project information on the My SAM Assignments page and start over Maximum File Size Exceeded This error occurs if the file you are uploading is more than SAM s maximum file size Office 2010 1741 KB Office 2013 5 MB To resolve edit the file removing any extraneous content and attempt to upload it again 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM IV Appendix B SAM Report Descriptions SAM Reports fall into five categories m Exam Reports E Training Reports E Project Reports E SAM Path Reports E Other Reports NOTE For steps to generate a report see Reports in the Results section of this document Exam Report Descriptions The following table provides a brief description and list of fields for available Exam Reports Some reports enable you to select the student identifier to display Options include m Last Name First Name m Blackboard ID m Username m Student ID m Alias m Email Address Report Name Availabl
152. ve Getting Technical Support If you need technical assistance do the following On the right side of the SAM Home page under Technical Support two links display m Knowledgebase m Tech Support To go directly to the Cengage Learning Knowledgebase Click the Knowledgebase button Result The following links display m The Cengage Learning Customer Technical Support with the product knowledgebase m Customer Technical Support Login page To Search for a product m From the Select a product drop down menu select SAM 2013 or SAM 2010 Or m In the Search for product box enter keyword s and click Search Under Results click the appropriate option button All Instructor Only or Student Result The Knowledgebase displays for the SAM product that you selected To view articles and Digital Course Support m Under Articles browse for articles downloads or tutorials m Click an item to view Or for Digital Course support m Click the Digital Course support link Result The Digital Course Support page displays To go to the Cengage Learning Customer Technical Support Login page m On the upper right of the page click Sign In Or m Click Create a Case or Confirm your Case ID Result The Cengage Learning Customer Technical Support Login page displays To go directly to the Cengage Learning Customer Technical Support page 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 11 Click the Tech Sup
153. window click Print Screen EE Ea Click Close to exit the Exam Preview window Click the Exam Options tab if not already displayed Enter all appropriate exam options See the following Exam Options table for details When finished entering all options click Save Exam to save and schedule the exam Result The following message displays If you Save your work right now this assignment will be automatically scheduled and you will not be able to edit it any further within this Wizard Do you wish to Proceed Click Yes to save Result A message displays indicating that you successfully created the exam Click OK Result The wizard displays with a green check mark to the left of the exam To create another exam click the blue icon Exam Assignment Options and Schedule lOption si Details if selected Exam Assignment Options Assignment Name Required field Default Default The exam name does not auto populate as in manual creation Enter an exam name IMPORTANT All SAM Assignments within a section require unique names Instructions Enter additional instructions Default No instructions Scoring and Delivery Options 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 97 Option si Details if selected Pass Fail To use the Pass Fail option m Select the Pass Fail check box m Enter a threshold percent Default Not selected Specify time limit Enter the maximum exam time in minutes
154. y number of points You cannot modify the the step weights of each of the steps in the project step weights project Locating and Previewing Projects Before you can preview or schedule a project you must first locate it Use the following procedure to locate and preview a project On the Navigation bar click SAM Assignments Result The SAM Assignments page displays Click Projects Result The Projects page displays NOTE Only the projects associated to textbooks in your section s display Locate and select a project To narrow your search m From the Textbook drop down menu select an appropriate textbook m From the Chapter Unit drop down menu select an appropriate chapter m In the Search box enter search text m To view projects that are not associated with the textbooks in the section select the View All SAM Projects checkbox Result The filtered project list displays NOTE Clicking Reset restores search defaults To preview the project click the Preview icon Result The Project Preview page displays Click the Download link to the right of Instruction File to view the instructions for this project NOTE Students do not download the Instruction File for Textbook Projects Result A file download dialog box opens Click the Download link to the right of Starting Document to view the document assigned to this project Result A file download dialog box opens Click the Download link to the ri
155. ys Mapping is incorrect m Click Back to return to Step 4 and make the necessary corrections m Click Next Result Step 5 of the wizard Confirm User Property displays m Click Next Result Step 6 of the wizard Mapping Import Validity Check displays Step 6 of the wizard displays detected errors in the imported information Click Print Summary to view a report To resolve the problems you can do any of the following If Then You made a mistake when m Click Back until you return to importing file properties Step 4 m Make your corrections There are errors in your import m Click Cancel to exit the wizard file m Make the necessary corrections using a text editor like Notepad Only a few user records contain Click Next The report omits errors erroneous records from the import You can enter them manually using SAM or imported in another file import There are no errors Click Next Resolve imported username conflicts if any NOTE Each username must be unique If any of the imported usernames conflict with an existing username the system displays a Conflict Resolution screen enabling you to enter an alternative username or cancel the import Result After you resolve any conflicts if any Step 7 of the wizard Import Complete displays 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 20 EE Click Print Summary to view a report of
156. ys m From the Scenario drop down menu select another document m Click OK to save the change and close the window NOTE All tasks have multiple scenarios Default Scenario 1 Select whether to provide feedback after task completion i e informing students whether they accomplished the task correctly Default Feedback displays Select the number of times the student can attempt to complete a task successfully before it is marked incorrect You can select a value from 1 to 10 Default Three attempts SAM Path Exam gt Training Options All fields are mandatory except for Instructions Option Description o Exam and Training Instructions Enter additional instructions to aid the student s Default No instructions SAM Path Dates and Security Specify when the SAM Path is available Select SAM Path availability dates m Select the Specify when SAM Path is available option box On the calendar click the available date and navigate on the calendar to the due date Click the due date to select the range NOTES m Click Next or Prev on the calendar to display the calendar for the next month or the previous month m The current date displays on the calendar with slightly lighter shading than the dates you select m f the Specify when SAM Path is available option box is unchecked the SAM Path is always available Default Always available 2015 Cengage Learning 20 Channel Center Street Boston MA0221
157. ys available beginning 12 00 AM option button if you want to make reports for this project available on a specific date The date defaults to the first available date You can click the Calendar icon to select a new date m Click the Make student reports available option button to specify a range of dates when project reports will be available You can click the Calendar icon to select to select a date Default Make student reports available beginning on the current date 2015 Cengage Learning 20 Channel Center Street Boston MA02210 SAM 64 Scheduling SAM Assignments You can schedule all SAM Assignment Types exams training projects and SAM Path assignments by clicking the Assignments tab under SAM Assignments and using the following procedures NOTE If your institution has access to both content versions Office 2010 and Office 2013 you cannot schedule a 2010 assignment for a 2013 section and vice versa IMPORTANT When instructors set dates in the calendar for all Assignment Types or set times and passwords for all exams and projects the default days and times that display are for the local time zone on their computers However assignments are set for the institution time zone As a result instructors could select a day and or time in the past Be aware of this situation when scheduling assignments Locating and Selecting a SAM Assignment Before you can edit copy schedule an individual student assignment preview o

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