DIRECTV® Multi-Satellite Dish Antenna
Contents
1. Do NOT mount the DIRECTV satellite dish under an eave or overhang that may block or partially shadow the DIRECTV satellite dish Hollow or Cinder Block Wall Important Consideration Do NOT mount the DIRECTV satellite dish under an eave or overhang that may block or partially shadow the DIRECTV satellite dish Pole Important Considerations Do NOT install the pole in wet or marshy areas The pole must go at least three feet below the surface If the length of pipe above ground is too long guy wires may be needed to increase the stability of the mount in windy conditions You will need to ground the pole in addition to the antenna and coaxial cable The pole that has been secured in the ground with concrete replaces the mast that was supplied with your DIRECTV satellite dish When mounted to a pole the DIRECTV satellite dish is held on the pole by the LNB arm antenna back assembly 14 Mounting the Mast Mounting The Mast on Solid Wood or Lap Siding DANGER AVOID Power Lines Materials Needed Tools Needed When following these e Electric drill with a instructions take extreme care RS 3 16 wood bit to avoid contact with overhead power lines electric lights and power circuits 1 2 wrench Contact with power lines ee electric lights or power circuits may be fatal It is 7 16 wrench recommended that the Eight 5 16 x 2 lag screws or DIRECTV satellite dish be 7 16 nut d2. DIRECTWV Multi Satellite Dish Antenna Changing Entertainment Again Ss 7 hill PA T T Installer s Guide Safety Information DANGER Avoid Power Lines CAUTION Outdoor Dish Antenna Grounding Compliance with National Electrical Code Note to Satellite Dish Installer Restrictions When following the instructions in this guide to install and connect the DIRECTV satellite dish and connections take extreme care to avoid contact with overhead power lines lights and power circuits Contact with power lines lights and power circuits may be fatal Before connecting the satellite receiver read the Safety Information that came packed with the satellite receiver The outdoor dish antenna used to receive satellite signals and the cable used to connect the outdoor dish antenna to the indoor receiving unit are required to comply with local installation codes and the appropriate sections of the National Electrical Code NEC especially Articles 250 810 and 820 These codes require proper grounding of the metal structure of the outdoor dish antenna and grounding of the connecting cable at a point where it enters the house or other building If you are having a professional installer make the installation the installer must observe installation codes in making the installation The Satellite System Self Installer s Kit contains instructions on how to make the installation in compliance with the National E
3. Set the tilt so that the correct degree of tilt aligns with the mark on the side of the mast clamp and nofthe bolt or nut c Tighten the tilt nuts Important Do not change the tilt adjustment once you ve tightened the tilt nuts even if you have difficulty finding the satellite signal during alignment Unlike the elevation and azimuth coordinates the tilt should remain the same throughout the fine tuning process do not fine tune the tilt For some of the Eastern Seaboard states however there may be an exception See step 5 on page 36 Step 3 Set the Elevation Adjustment a Loosen the two elevation nuts one on each side and pivot bolt b Use the elevation dish pointing coordinate you obtained from the satellite receiver HDTV or HD set top converter s menu system you wrote the number on page 8 to set the elevation of the dish Set the elevation so that the correct degree of elevation aligns with the mark on the edge of metal and not the bolt or nut c Tighten the elevation nuts but not completely Your elevation adjustment is just preliminary You will probably need to fine tune this adjustment later on ar Edge of metal Use the edge of the metal indicated with a white line not the nut or L bracket to set the elevation Remember that each tick mark represents one degree 28 Chapter 3 Final installation Step 4 Attach the Antenna to the Mast a Make sure that the mast is secu
4. AVOID Power Lines Materials Needed Tools Needed e One 1 1 4 inner e Carpenter s level When following these diameter schedule 40 instructions take extreme care galvanized steel pipe a Re Wane to avoid contact with overhead with a measured outer e Hammer power lines electric lights and diameter of 1 6 power circuits Contact with power lines electric lights or Shovel or post hole digger power circuits may be fatal It is recommended that the DIRECTV satellite dish be located more than 20 feet from Important Considerations Overene power ines e Do not install the pole in wet or marshy areas Hacksaw Three bags quick setting concrete Pencil e The pole must go at least three feet below the surface e If the length of pipe above ground is too long guy wires may be needed to increase the stability of the mount in windy conditions e You will need to ground the pole in addition to the antenna and coaxial cable e The pole that has been secured in the ground with concrete replaces the mounting foot and mast assembly which were supplied with the DIRECTV satellite dish The DIRECTV satellite dish is held on the pole by the mast clamp Tip A A You might opt to put the mast on the Mounti ng Instructions pole before cementing the pole to 1 Dig a hole 36 deep and 8 to 12 wide make sure the mast can be secured properly at the mounting location The depth of the hole must extend at least 6 below the frost
5. Instruction for Acquiring and Fine Tuning the Signal 34 Chapter 4 Additional Information MOUDIESNOOTINO sesser n n crrerrrt re E terre 38 Toll Free Telephone Product Help ecscceesseeceeseeeeeeeeeeesaeseeeeeesesaeeeeaaeeeneeeeees 39 Limited Warranty iiieicce iissa eee eee cece eee eeeeeeeeeeeaaeeeeceeeetaaeeseeeeeesaaeseseeeesecaeeseaaaeeee 40 Chapter 1 Preparing for Installation Chapter Overview e Installation Overview e Choose Where to Mount e Conduct a Site Survey e Find Dish Pointing Coordinates e Confirm Your Site Selection e Estimate Cable Requirements Changing Entertainment Again Preparing for Installation Installation Overview The manual is organized into steps that need to be performed in the order presented Preparing for Installation e Complete a Site Survey Visually survey your location to make sure it is suitable e Obtain Dish Pointing Coordinates Use the on screen menu system to obtain the exact coordinates azimuth elevation and tilt for pointing the dish Directions for using on screen menus can be found in your digital satellite receiver HDTV or HD set top converter manual e Select the Precise Mounting Site Use the dish pointing coordinates to conduct a precise site survey to determine the exact mounting site e Estimate Cable Requirements Based on your mounting site you will decide where you want the cables to enter your house and measure
6. adjust the elevation 2 degrees and sweep the azimuth again If the signal is still not found adjust the elevation 2 degrees from the original value 4 degrees from current setting and sweep the azimuth again We recommend using a socket wrench to loosen the elevation adjustment hardware Step 3d Adjust the elevation until you find a signal Tip You can adjust your TV s volume to hear the signal meter from the dish location or you may want a friend to watch the signal meter and relay the strength reading to you Tip To make sure you have the strongest possible signal s move the dish until you get a continuous tone then continue moving until the single tone stops Go back to the strong setting then repeat the process in the opposite direction Do this until you know where the strongest setting is Chapter 3 35 Final installation 10 e If the signal is still not found check to make sure the cables are connected correctly Also verify the azimuth elevation and tilt angles for your location and the plumbness of the mast using a carpenter s level With the signal meter locked and displaying a value greater than 0 adjust the azimuth until the signal meter value is maximized Then further maximize the signal meter value by finely adjusting the elevation angle Make a note of the elevation and the azimuth angles where signal meter was the highest The elevation angle can be read from the scale the a
7. how many feet of cable you need to complete the connections Mounting the Mast e Mount the Mast Mount the mast using step by step instructions for different mounting options Completing the Final Installation IMPORTANT e Square the Mast The mast must be perfectly plumb and level to obtain the signal s e Begin Dish Assembly Partially assemble the satellite dish antenna so that you can preset the correct elevation and tilt e Set the Antenna s Elevation and Azimuth Coordinates These are important steps Making sure that your elevation azimuth and tilt settings are correct will help you to more easily obtain the signals later on e Complete the Dish Assembly Secure the antenna on the mast connect the RG 6 coaxial cables to the LNBs and attach the LNBs to the antenna e Route the Cables to the Grounding Block Attach two grounding blocks to the house and route the cables from the multiswitch to the grounding blocks Also route a grounding wire from the grounding block to the central building ground e Run the Cables into the House Run the RG 6 cables from the grounding blocks into the house e Make the Final Connections Connect an RG 6 cable to any of the outputs on the multiswitch and to the satellite input s on your digital satellite receiver HDTV or HD set top converter e Acquire and Fine tune the Satellite Signal Use the on screen signal meter to check for a signal Once the signal is o
8. line For most installations a pole 6 long is sufficient since this allows 3 of the pole to be below the ground and 3 above ground moe lt S Step 1 The depth of the hole must extend at least 6 below the frost line 22 Chapter 2 Mounting the Mast 2 Use a hacksaw to cut a 45 degree angle at the bottom of the pole This will prevent the pole from rotating in the concrete over time D Step 2 Cut a 45 degree angle at the 45 cut bottom of the pole 3 Place the pole in the hole and use a small amount of dirt or stones to hold the pole upright You may need to attach guy wires to help keep the pole upright 4 You can level the pole using the a carpenter s level taking readings in two spots 90 degrees from each other on the sides as shown below A circular carpenter s level is recommended for this task it will tell you if the mast is plumb and level from all angles with just a single reading Level the pole at two different locations that are at right angles to each other It is essential that the pole be plumb Important Tip Taking the time to properly level the pole now will save time adjusting it later Side View of Pole Top View of Pole Pole P Put the level in two places at right angles to each other Step 4 Level the pole by using a carpenter s level to take a reading in two places that are 90 degrees from each other 5 Fill the
9. of a satellite signal due to the inability of the satellite signal to penetrate unusually heavy rain filled clouds rainfall or snowfall Rain fade tends to be brief lasting only as long as the heavy cloud condition persists To minimize rain fade effects maximize your signal strength Then when rain fade occurs you have the best chances of having a signal that is still strong enough to view Make sure the DIRECTV Multi Satellite dish is mounted securely The strong winds that often accompany heavy rainstorms can move the dish out of position if it is not mounted securely Also heavy wet snow and ice buildup on the DIRECTV satellite dish can block the satellite signal until the buildup is removed 2 Overheated Components The satellite receiver must receive adequate ventilation to work safely and properly If the receiver overheats the satellite signal may deteriorate until adequate ventilation is restored Do not stack VCRs or other components on top of the satellite receiver Toll Free Telephone Product Help You can reach Thomson multimedia Inc at the following number 1 800 679 4776 toll free inside USA Thomson provides a toll free telephone number to help you with any problems you may encounter with your DIRECTV System as many problems can be diagnosed over the phone If necessary a replacement unit can be shipped to you Please have your DIRECTV System model serial number and date of purchase ready when you call If your u
10. the mounting foot 5 Remove the mounting foot and drill two 3 16 holes in the two center hole locations and four 3 16 holes in the four outside corner locations 6 Use a wrench to loosen the nuts on the mounting foot so that you can rotate the mast to access both of the center mounting holes 7 Hold the mounting foot over the holes so that the top part of the mast will rotate and point straight up The mast needs to be perfectly plumb and level in order for the dish to receive a satellite signal see Chapter 3 for more information on how to use the mast to make sure the mast is plumb and level Yes Step 7 Make sure that the top of the mast is plumb pointing straight up See chapter 3 for more information on how to use the mast to make sure the mast is plumb and level Tip To locate a stud underneath panel siding locate the nails securing the panel to the wall The nails usually align with the center of the stud and provide an easy guide IMPORTANT The satellite antenna must be plumb and level Plumb means perfectly vertical straight up and down Level means a horizontal plane 16 Chapter 2 Mounting the Mast 8 Install two 5 16 x 3 lag screws into the two center holes on the mounting foot Securely tighten the screws into the center of the wood beam 9 Put washers on the 5 16 x 2 lag screws insert the screws into the four outside holes and securely tighten them 5 16 x 2 Lag Screws a
11. tilt settings you get from on screen instructions will not be accurate This makes it difficult to obtain the satellite signal s Tip Any hardware store should have an inexpensive carpenter s level that can tell you when the mast is plumb and level in all directions at once CAUTION Use caution when installing adjusting or dismantling the DIRECTV satellite dish and mast The weight of the dish may cause the DIRECTV satellite dish and mast to swing down and strike you a bystander or nearby objects This could cause personal injury or damage to the dish Never insert your fingers inside the mast Always grip the mast around its outside circumference 26 Chapter 3 Final installation Plumbing the Mast The are two ways you can plumb the mast the internal bubble level inside the mast and by using a carpenter s level Using the Internal Bubble Level The mast pivots up and down and from side to side The mast has a bubble level located in its top opening which will help you make sure the mast is plumb and level 1 Make sure the bubble level frame is seated properly in the mast Press down flat on the frame so that it s even with the top edge of the mast AN NOT LEVEL LEVEL 2 Loosen the four mast bolts slightly 3 Move the mast vertically up down or horizontally side to side until the bubble in the bubble level is centered as shown in the diagram below Important Tip T
12. to obtain signal s Consider contacting your local authorized retailer to recommend a professional installer Step 1 Conduct a Site Survey Your DIRECTV satellite dish is capable of receiving signals from multiple satellites from one mounted position Not only can there be NO obstructions between the DIRECTV satellite dish and the satellites but you must also have the unit mounted exactly plumb and level in order to get HD and standard digital broadcasts from given coordinates When mounting your DIRECTV satellite dish take into consideration future tree growth house remodeling or additions and new construction in your area Also realize that e The satellite signal WILL NOT PASS through leaves or branches e The satellite signal WILL NOT PASS through glass don t try to install your DIRECTV satellite dish indoors Important The satellite dish must be plumb and level Plumb means perfectly vertical straight up and down Level means a horizontal plane The National Electric Code is published by the National Fire Protection Association Batterymarch Park Quincy Maryland 02269 It is also available at many hardware stores and home centers Chapter 1 Preparing for Installation The Satellite Locations The main DIRECTV satellites are located 22 000 miles above the equator at approximately 101 and 119 west longitude This means if you live in Miami you must have a clear line of sight to the southwest
13. you may want to contact your local DIRECTV dealer for information about having a professional installer conduct a thorough site survey i w If the answer is yes your site should be suitable for installing the system Continue with the following page 6 Chapter 1 Preparing for Installation Step 2 Find Satellite Dish Pointing Coordinates To find satellite dish pointing coordinates for your location you need to first make sure that your digital satellite receiver HDTV or HD set top converter is connected and working Use the diagram on the right to connect your satellite receiver to your TV Then enter into the satellite receiver HDTV or HD set top converter s menu system and find the dish pointing menu This menu should give you the precise dish pointing coordinates for your location Because this DIRECTV satellite dish can be used with several different types of products we cannot show you the specific instructions for obtaining dish pointing information here See the User s Manual that came with your digital satellite receiver HDTV or HD set top converter for more information about finding the dish pointing coordinates Record the Coordinates When you ve obtained the dish pointing coordinates from the satellite receiver HDTV or HD set top converter s menu system record the elevation azimuth and tilt numbers below You must complete this step before proceeding with the installation Tip If you
14. RUCKIONS icc scegeece feedcevccec eixatehcaietesdi ete ea TEN EENE EAEAN NESE 22 Table of Contents Chapter 3 Final Installation Leveling the Mast wissen Ak Gi ikada andei deinen 26 Leveling Side to Side 2s ces cerceescagsetetes cece tevpacgteveseeeceeveresseceee e eugi enadi 26 Plumbing the Mast sesssseesssesssssssssssssssrsssrsssssssssnnnssnsssnnesnnnesnnessnnennnnnnnnnt 27 Final DIRECTV Multi Satellite Dish Assembly aseeseen 28 Step 1 Attach the Dish to the LNB Arm Antenna Back Assembly 28 Step 22 Set the Wile AdJUSMENt isss rissie sssi aaeain 28 Step 3 Set the Elevation Adjustment 0 eect eee cette eeeceeteeeeeetaeeeneeeee 28 Step 4 Attach the Antenna to the Mast ccccccceeesseeeeeseseeeeeesesteeeeeeees 29 Step 5 Run the Cables through the LNB Arm sses 29 Step 6 Attach the Cable s to the LNB Attach the LNB to the PROV ESM ice ashe sees e cet en dai eeaecnasct stat cccereytnsacevapatscdesesrenendstasgusvacetsarhcasexepantissass 30 Step 7 Attach Grounding Block s to Your HOUSE csssceesseeesteeesseees 30 Step 8 Connect Cables and Ground Wire to the Grounding Block 31 Step 9 Route and Ground to the Central Building Ground sessen 31 Step 10 Route Cables Into Your HOUSE cccceeececeeeeeeeeeeeseeeeeeeeeeeteeeeeees 31 Final DIRECTV GoOnMectiOns sscisi crensian esne dins ei en erenietest eter ieee caren 33 Acquiring and Fine Tuning the Signals siiani 34 Step By Step
15. Take one phone off the hook to prevent electric shock from incoming calls 3 Connect a phone cord from the back of the digital satellite receiver HDTV or HD set top converter to a phone jack Step 1 Connect the RG 6 cable to the IN jack for satellite reception on the back of the digital satellite receiver HDTV or HD set top converter PHONE JACK SATELLITE IN Steps 2 and 3 Take the phone off the hook before you connect a phone cord from an outlet to the back of the digital satellite receiver HDTV or HD set top converter About the Phone Connection The satellite receiver HDTV or HD set top converter calls a telephone number once a month or so to update your DIRECTV programming account It is also used to order Pay Per View PPV events These calls only take a few seconds Chapter 3 33 Final installation Acquiring and Fine Tuning the Signal Now that you have installed the DIRECTV Multi Satellite dish and routed all of the cable it s time to acquire and fine tune the signal Before you begin you may want to go outside and double check the azimuth elevation and tilt settings on the dish to make sure they correspond to the on screen coordinates given 7 Maximum Signal e Make sure that the elevation indicator is aligned with the edge of metal not the Strength washer or the bolt Remember that the indicator is white oe MeS While the maximum signal meter e Make sure the antenna s mas
16. a copy of the bill of sale to verify purchase date Use the original box and packing material to protect the equipment from damage in shipment For your protection insure all shipments for full replacement value and use a reliable shipper Thomson assumes no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed by Thomson Chapter 4 39 Additional Information Limited Warranty What your warranty covers e Any defect in materials or workmanship For how long after your purchase e 1 year for parts e The warranty for rental units begins with the first rental or 45 days from date of shipment to the rental firm whichever comes first What we will do e Replace the defective portion of your DTVS Antenna with a new or at our option refurbished parts e Labor costs for the removal and re installation of defective parts are your responsibility How you get service e Call 1 800 679 4776 and have your unit s date of purchase and model number ready e A representative will troubleshoot your problem over the phone e If the representative determines that your antenna dish is defective they will arrange to provide you the replacement parts necessary for its repair What your warranty does not cover e Acts of nature such as but not limited to lightning damage e Damage from misuse or neglect e A unit that has been modified or incorporated into other products or is used
17. able ground grounding block up to 4 connections Chapter 3 31 Final installation a Drill a hole in the location you want the coaxial cable to enter your house CAUTION b Place some silicone grease on the connector and connect the RG 6 coaxial cable that will extend from the grounding block to the satellite receiver HDTV or HD set top converter Before drilling make sure there are no wires or pipes behind the wall in the area of c Make a 3 5 drip loop using cable clips at the grounding block the hole d Be sure to ground the multi switch Step 10c Make a drip loop Step 10b Connect the RG 6 cable to the grounding block e Use a silicone sealant to seal all outside connections and the hole you drilled for the coaxial cable to enter your house Grounding wire runs from the mounting foot to the grounding block Coaxial cable going from grounding block to your satellite receiver HDTV or HD set top converter Coaxial cable going from the LNB multi 4 switch to the grounding block Drip Loops Grounding wire going from the grounding block to the ground rod 32 Chapter 3 Final installation Final DIRECTV Connections 1 Connect the RG 6 coaxial cable to the SATELLITE IN jack for satellite cable at the back of the digital satellite receiver HDTV or HD set top converter as shown Do not connect the coaxial cable to the IN FROM ANTENNA jack 2
18. able outside the U S DIRECTV programming is sold separately and independently of DIRECTV System hardware A valid programming subscription is required to operate DIRECTV System hardware Activate your DIRECTV programming today at 1 800 DIRECTV 1 800 347 3288 Receipt of DIRECTV programming is subject to the terms of the DIRECTV Customer Agreement a copy is provided at DIRECTV com and with your first bill DIRECTV the Cyclone Design and the EZALIGN logo are trademarks of DIRECTY Inc a unit of Hughes Electronics Corp and are used with permission Table of Contents Chapter 1 Preparing for Installation nstallati on OVErVIEW iseen ei e tere ner teen a E rererere 4 Should I Do This Myself ccccccseceeceseeeceeeeeeeeeeeeeseeeeeeeeseneseeeseeaeseeeseaeeeaees 5 Step E Conducta Site SUVEY siisscecccdiecessedecestveceedseerdetec dh nias ee aE aN an rN 5 The Satellite LocatiONSi iieri aariin ra nerian Gee sie ees 6 How High Up in the Sky Are the Satellites eeeceecceeeeseeeeeeeeeeeeeeteeeees 6 Finding a Clear Line Of Sight c cecceceeeceeeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeteaeee 6 Step 2 Find Satellite Dish Pointing Coordinates cccccccceeceeeeeeeeeetteeeeeneees 7 Step 3 Confirm Your Site Selection cceccceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeseeeeseaeeeaees 8 A Final Site SUIV Y oo ceesccececceeecceeeeseeeeesseeeeaaeeeaeeeeeaaeseaaeeeeesaeseseaeeenaeeeeneaeened 9 Step 4 Estimate Cable Requirem
19. ake sure you have a clear view in the direction of the satellites Don t Have a Clear View to the Satellites NO SS i If you don t have a clear view to the satellites then your site may not be suitable for installing the DIRECTV System A professional installer may have an alternative solution consider contacting your DIRECTV System dealer to find the name of an authorized DIRECTV System installer I m Not Sure If Have a Clear View If you re not certain whether you have a clear view to the satellite you have two choices e Continue with the installation and determine whether you have a clear view to the satellite by testing the system e Contact your satellite system dealer to find the name of an authorized satellite system installer who can help you verify that your property is suitable for installation Have A Clear View to the Satellite Your site should be suitable for installing the DIRECTV System Continue with the installation Chapter 1 9 Preparing for Installation Step 4 Estimate Cable Requirements Now that you ve decided on the exact mounting site you need to decide where you want the cable s to enter the house The next step is to figure out approximately how much cable you are going to need 1 Locate the central building ground You will ground the satellite dish antenna using the cable grounding block to a single point in the central building ground The following is a list of a
20. aking the time to properly align the pole now will save time adjusting it later 3 Keep holding the mast in place with the bubble centered in the level Tighten the bolts on the sides of the mast base with a 7 16 nut driver You can also use an adjustable wrench if you don t have a 7 16 nut driver Make sure the bolts are secure Using a Carpenter s Level 1 Loosen the two bolts securing the mast to the mounting foot so the mast moves freely 2 Place a carpenter s level on the mast as shown in the figures below Move the mast so the bubble is centered in the level s window Important Tip Taking the time to properly level the pole now will save time adjusting it later 3 Tighten the two bolts securing the mast to the mounting foot LEVEL NOT LEVEL LEVEL NOT LEVEL Rotate mast as needed Rotate mast as needed Chapter 3 27 Final installation Final DIRECTV Multi Satellite Dish Assembly Step 1 Attach the Dish to the LNB Arm Antenna Back Assembly Use the dish mounting hardware to attach the dish to the LNB Arm Antenna Back assembly as shown Step 2 Set the Tilt Adjustment a Loosen the tilt nuts at the back of the antenna assembly b Use the tilt dish pointing coordinate you obtained from the satellite receiver HDTV or HD set top converter s menu system you wrote the number on page 7 to set the tilt of the dish
21. are using a digital satellite receiver or HD set top converter you can make a simple connection as shown below to get your dish pointing coordinates and to view the signal meter two things you must do during the installation process Satellite Receiver or Set Top Converter S Vv Television ANTENNA IN Elevation is the up down Azimuth is side to side Tilt is the circular rotation of angle that the dish is pointed direction that the dish is the dish itself like a steering pointed wheel Elevation Azimuth Tilt Chapter 1 Preparing for Installation Step 3 Confirm Your Site Selection Based on your general site survey you probably already know where you want to mount your DIRECTV Multi Satellite dish but it s a good idea to follow the procedures outlined in this step in order to make sure that your site selection is a good one 1 Go outside to your mounting site and hold a compass flat in the palm of your hand Hold your hand still until the needle stops moving Note that the dark or colored half of the compass needle always points north Read the instructions that came with the compass for details 2 Rotate the compass so that the N for north is directly under the dark part of the Rotate until N lines up with i the dark half of the arrow SE ate m O compass needle Your compass is now aligned with north 3 The marks around the outside edge of the compass re
22. blank intentionally Chapter 2 Mounting the Mast Chapter Overview Choose Where to Mount Mounting The Mast on Solid Wood or Lap Siding Mounting the Mast on Brick or Poured Concrete Mounting the Mast on a Hollow or Cinder Block Wall Mounting the DIRECTV Multi Satellite Dish on a Pole Changing Entertainment Again Mounting the Mast Choose Where to Mount VERY IMPORTANT Make sure that the mast is both PLUMB and LEVEL If the mast is not PLUMB and LEVEL the elevation azimuth and tilt settings you get from on screen instructions will not be accurate and you may not be able to acquire the signal Solid Wood or Lap Siding Important Considerations Do NOT mount the DIRECTV Multi Satellite dish where someone might use it as a handrail Do NOT mount the DIRECTV satellite dish on any type of aluminum or vinyl siding Do NOT mount the DIRECTV satellite dish on any type of composite paneling such as fiber board particle board or strand board Do NOT mount the DIRECTV satellite dish under an eave or overhang that may block or partially shadow the DIRECTV satellite dish Make sure the wooden surface is structurally sound and can support the weight of the DIRECTV satellite dish Brick or Poured Concrete Surface Important Considerations The wall anchors used must have a strength of at least 300 pounds of pullout pressure The use of B4015 or equivalent double expansion anchors is recommended
23. btained adjust dish pointing azimuth and elevation as needed to achieve maximum signal strength for all satellites e Order DIRECTV Programming Call the service providers to order DIRECTV programming 4 Chapter 1 Preparing for Installation Should I Do This Myself While the installation is not difficult it does require that you have some experience in electrical wiring and minor construction techniques Also you may have to climb a ladder so you ll want to be comfortable working at heights Depending on how you install the DIRECTV Multi Satellite dish you may be required to e Use power tools to drill holes in your house e Determine where utilities such as water pipes electrical wiring or gas lines are hidden within walls e Run coaxial cable through a foundation under floors or through interior walls e Ground an antenna and coaxial cable as recommended in the National Electrical Code NEC If you have properly installed a previous satellite outdoor television antenna or a garage door opener then you can be reasonably confident that you can install this system yourself If you have not worked with any of these products then this probably isn t the time to learn about installation techniques While deciding whether you are right for this job you should also keep in mind that your DIRECTV Multi Satellite dish requires more fine tuning than a single satellite antenna possibly making it more difficult
24. cceptable building ground points e Grounded interior metal cold water pipe within five feet of the point where the cable s enter the building e Grounded metallic service raceway e Grounded electrical service equipment enclosure e Eight foot grounding rod driven into the ground only if bonded to the central building ground by 6 or heavier bonding wire e Other acceptable grounding electrodes that comply with sections 250 and 810 of the National Electrical Code NEC 2 Choose a location to mount the grounding block The block should be as close as possible to the point where the cable s will enter the house 3 Decide where inside the house you plan to put the digital satellite receiver HDTV or HD set top converter 4 Measure and record your cable requirements in the spaces provided below Distance from grounding block to digital satellite Distance from grounding block to central building Distance from multiswitch to grounding block ground receiver HDTV or HD set top converter feet feet feet You can use the multiswitch to route up to four receivers To use four receivers and calculate how much cable it will require repeat this process four times A Few Words About Grounding the System Grounding the DIRECTV System to the central building ground helps protect it and other components from lightning damage Dish installation should comply with local codes and the National Electrical Code NEC Gro
25. d metallic service raceway e Grounded electrical service equipment enclosure e Eight foot grounding rod driven into the ground only if bonded to the central building ground by 6 or heavier bonding wire e Other acceptable grounding electrodes that comply with sections 250 and 810 of the National Electrical Code NEC b Locate the grounding wire 10 copper or 8 aluminum that will extend from the grounding block to the central building ground c Attach the grounding wire to the grounding block by placing it through the wire hole in the grounding block and tightening the screw d Route the grounding wire from the grounding block to the central building ground and connect it to the central building ground Step 10 Route Cables Into Your House Cable Routing Tips Step 8a Route cable from antenna If you are routing the grounding wire along the ground make sure the wire is buried deep enough so that it will not be damaged or uncovered If you are routing the wire or cable above the ground use cable clips to secure the two to a wall or Step 8a Make a drip loop surface Step 8a and 8b Steps 9b and 9d Connect the 10 copper Connect the coaxial cable s e Make sure you route the or 8 aluminum from the antenna and the grounding wire in an area where grounding wire and route grounding wire from the people or animals are not likely to to the central building mounting foot to the come in contact with the c
26. e How state law relates to warranty e This warranty gives you specific legal rights and you may have other rights that vary from state to state If you purchased your product outside the United States e This warranty does not apply See your dealer for warranty information Chapter 4 41 This page left blank intentionally This page left blank intentionally This page left blank intentionally Visit the RCA website at www rca com If your satellite system needs service please contact your dealer or the nearest Service Center from the telephone book yellow pages Please do not send any products to the Indianapolis address listed in this manual or on the carton This will only add delays in service for your product Thomson multimedia Inc 10330 North Meridian Street Indianapolis IN 46290 2002 Thomson multimedia Inc A Trademark s Registered THOMSON Marca s Registrada s Printed in USA TOCOM 15972130 THOMSON Q
27. ed surface use a carpenter s level to ensure that the center line is vertical This is an important step to ensure that the DIRECTV satellite dish will stand exactly plumb and level Step 1 Hold the mounting foot in position Step 2 Make sure the mounting foot is level 3 Mark the eight outside holes on the mounting foot AVOID Power Lines When following these instructions take extreme care to avoid contact with overhead power lines electric lights and power circuits Contact with power lines electric lights or power circuits may be fatal It is recommended that the DIRECTV satellite dish be located more than 20 feet from overhead power lines 18 Chapter 2 Mounting the Mast 4 Remove the foot and drill eight 1 2 holes in the locations you marked using a specialty masonry drill bit Insert four B4015 or equivalent double expansion anchors 6 Use a wrench to loosen the nuts on the mounting foot so you can rotate the mast to access both of the center mounting holes 7 Hold the mounting foot over the holes so the top part of the mast will rotate and point straight up see Chapter 3 for more information on how to use the mast to make sure the mast is plumb and level Step 7 Make sure that the top of the mast is plumb pointing straight up 8 Insert and tighten the machine screws 9 Go to the next section Final Insta
28. ents ccccccecceeeeeeeeeseeeeeeeeeeeeaeeeeeeeeeeaees 10 DIRECTV Multi Satellite Dish Hardware ccccceeeseeeeeeeeeecaeeeeeeeeetaeeteeeeeeee 11 Chapter 2 Mounting the Mast CHOOSE Whereto MOU INE orirun ne a iaeiiai 14 Solid Wood or Lap Siding sssessssesssssessirissrrsssrissirsssrssinnnrnensrnnnrnnnsrnnssnns 14 Brick or Poured Concrete Surface cceeeeeeeceeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeaees 14 Hollow or Cinder Block Wallll wx ces cc iicsedevetdidietes chides adeaetapvulidereesiietapieacde 14 POle wive sc sine tiene OMAN wen NAM 14 Mounting The Mast on Solid Wood or Lap Siding s 15 Important Considerations iesenii errre aaen en cccesivensceietedencceeneeee 15 Mounting IMSTrUCtiON Sisic insiens oroen dain 16 lAstalling a SpacSi oresar e E aaae 17 Mounting the Mast on Brick or Poured Concrete ccccceeeseeceeeseteeeeesssneeeees 18 Important Considerations sssini reee sereen na oaaae a a e V aaa TENNES 18 Mounting INStructions Ache ntiesicith nee hea eatin 18 Mounting the Mast on a Hollow or Cinder Block Wall c ccsceessteeeeeeenees 20 Important CONSIDSFAtI ON eieccdocciecsiccsccceevcts saadetivenacteseteseeiues th aatdesstaened ENN 20 Mounting INStructions w siecici tia sits een da einen eal 20 Mounting the DIRECTV Multi Satellite Dish on a Pole c cccceesseeeeeeseees 22 Important Considerations 2 eee ceeee cette eeeee eee eeaeeeeeeeeseeaeeeeaaaeseeaeeeeaaeenees 22 MOUNTING IMSt
29. for institutional or other commercial purposes e Units purchased serviced or operated in Alaska or outside the U S A e Loss of programming e Installation Limitation of Warranty e THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON MULTIMEDIA INC ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY 40 Chapter 4 Additional Information e REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER THOMSON MULTIMEDIA INC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE Product Registration e Please complete and mail the Product Registration Card packed with your antenna It will make it easier to contact you should it ever be necessary The return of the card is not required for a warranty coverag
30. he help of another person to relay signal strength values to you or by moving the TV displaying the signal meter so you can see it 2 Inthe on screen menus make sure you select the correct type of satellite dish round or oval and the correct number of LNBs 3 location satellite dish 3 LNBs The signal meter will give you the pointing coordinates for your antenna and values will depend on the type of antenna you have selected Failure to select the correct dish will result in wrong pointing angles as well the inability to receive certain programming 34 Chapter 3 Final installation 3 Access the signal meter Set signal meter to the satellite located at 101 degrees longitude this might also be represented on screen as Satellite 1 or Satellite A At this point you will probably not have a signal a Point the center of the dish to the exact azimuth direction according to your compass Using a compass adjust the azimuth by moving the antenna slightly left east of the azimuth value for your location Sweep the antenna towards the right west and through the azimuth point by moving the dish in approximately three degree increments and pausing to wait for an updated value from signal meter If the signal is found and signal meter is locked go to step 4 Step 3b Adjust the azimuth until you find a signal If after sweeping the antenna completely to the west the satellite signal is not found
31. hole with quick drying cement Stop filling when the cement is about two inches from the top of the hole 6 Let the cement dry completely before you mount the dish on the pole 7 Go to the next section Final Installation to complete the installation process Tip Most hardware stores should carry an inexpensive carpenter s level These inexpensive levels can tell you when the mast is plumb and level in all directions with just one reading IMPORTANT Make sure the mast is plumb and level before the concrete sets Chapter 2 23 This page left blank intentionally Final Installation Chapter Overview Leveling the Mast Final DIRECTV Multi Satellite Dish Assembly Routing and Grounding the Cables Running Cable into the House Making the Final Connections Acquiring and Fine Tuning the Signal Changing Entertainment Again Chapter 3 Final installation Leveling the Mast Making sure the mast is plumb and level is one of the most important steps in installation If the mast is not plumb and level the elevation azimuth and tilt settings you get from on screen instructions will not be accurate This makes it difficult to obtain the satellite signal s The mast must be even in both the side to side and the front to back directions Side to side leveling determines whether the mounting foot is level Front to back leveling determines whether the mast is plumb and level Important T
32. if you live in San Francisco you must have a clear line of sight to the south southeast The satellite located at 110 west isn t shown in the illustration If services from this satellite are offered in your local area you ll be notified Indianapolis IN look Southwest San Francisco CA look Southeast Miami FL look Southwest 90 5 a a a oO ee 60 ee J amp Q Satellite at 119 longitude Satellite at 101 longitude rd 30 7 a am wo J How High Up in the Sky Are the Satellites l o Depending on where you live the satellites will be at an elevation angle between 30 and 60 degrees Southern states point more upward toward 60 degrees northern states point more downward toward 30 degrees 30 NO WSs Finding a Clear Line of Sight 1 Go outside and locate at least one site on your property that has a clear view to the satellite You should be reasonably certain you are pointing toward Texas unless you re in Texas in which case you should be looking due south You may want to use a map 2 Imagine an arc ranging from 30 to 60 degrees above the horizon 60 30 MAYBE ASnspyY 3 Do you have at least one clear view to the satellite Remember no trees leaves buildings or windows can be between the DIRECTV satellite dish and the satellite If the answer is no your site may be unsuitable for installing the satellite system If the answer is maybe
33. ignals properly Important Do not connect the RG 6 cable from the dish or grounding block to any existing TV cable in your house Do not use conventional TV splitters They will not pass the satellite signals 2 Make sure the Access Card is fully inserted into the Access Card slot 3 Check all cable connections to make sure they are securely fastened to the proper connectors from the TV to the satellite receiver and all the way out to the dish LNBs Make sure the coaxial cable connector center conductor is not bent or broken 4 Make sure the cable from the dish to the receiver is connected to the SATELLITE IN jack on the back of the receiver Not the ANTENNA IN jack DIRECTV Multi Satellite Dish Positioning and Pointing Problems 1 Verify that you are using the correct azimuth and elevation for your city by using the dish pointing menu 2 Make sure the DIRECTV satellite dish is physically set to the correct coordinates given on the dish pointing menu by verifying that e The DIRECTV satellite dish mast is plumb and level e The white indicator on the azimuth clamp edge of metal mot the washer or the bolt is aligned to the correct elevation and that the polarization is set correctly 3 Use a compass to verify that the center of the antenna is pointed toward the correct azimuth reading number as indicated by the dish pointing menu Nearby metal objects may cause a compass to give an inaccurate reading 4 Make sure there are
34. ip Taking the time to properly level the pole now will save time adjusting it later You can use the internal bubble to perform all plumbing tasks but a carpenter s level may be handy in case you can t see the bubble easily due to the mast location Leveling Side to Side 1 If you mounted the mast on a vertical surface such as a wall you leveled the mast side to side when you mounted the mast foot Skip to the next section Leveling Front to Back 2 To check whether the mast is level side to side place a carpenter s level on the mast as shown below 3 Is the bubble centered in the level s window If the answer is yes go to the next section Leveling Front to Back to continue the installation process If the answer is no complete the following steps a Ifthe bubble is not centered determine which side of the mounting foot needs to be raised b Unscrew the lag or machine screws from that side of the mounting foot c Place washers between the mounting foot and the mounting surface Use enough washers to level the mounting foot LEVEL NOT LEVEL Step 3 If the mast is not level add Step 2 washers to level the foot Verify that the mast is level side to side d Secure the mounting foot with the lag or machine screws IMPORTANT Making sure the mast is plumb and level is one of the most important steps in installation If the mast is not plumb and level the elevation azimuth and
35. lectrical Code NEC If additional local installation codes apply contact local inspection authorities Before installing the satellite system check the electrical code guidelines in your area This reminder is provided to call your attention to articles 725 61 810 and 820 of the 1999 National Electrical Code Refer to article 810 in particular to 810 1 and 810 15 for required grounding of the metal structure of the Dish Antenna Refer also to 810 2 which by reference to article 820 requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical Before installing your dish check the zoning codes covenants and community restrictions in your area Some rules prohibit installing large satellite dishes but may allow small ones Also there may be restrictions in your area that limit the mounting height of dishes If you encounter homeowner or community restrictions call 1 800 679 4776 Personnel at this number can provide information that may be helpful when attempting to obtain permission to install a satellite system on your property ACTIVATION OF PROGRAMMING MAY BE SUBJECT TO CREDIT APPROVAL AND REQUIRES VALID SERVICE ADDRESS SOCIAL SECURITY NUMBER AND OR MAJOR CREDIT CARD DEPOSIT OR PREPAYMENT MAY BE REQUIRED Programming subject to change You must be physically located in the U S to receive DIRECTV service DIRECTV services not avail
36. llation to complete the installation process Chapter 2 19 Mounting the Mast Mounting the Mast on a Hollow DANGER or Cinder Block Wall AVOID Power Lines When following these Materials Needed Tools Needed instructions take extreme e Electric drill care to avoid contact with with 1 2 overhead power lines masonry bit electric lights and power circuits Contact with Carpenter s j ievel power lines electric lights or power circuits may be Screwdriver fatal It is recommended e 7 16 wrench that the DIRECTV satellite Eight 20 1 4 x 3 dish be located more than machine screws or 7 16 nut driver preferred 20 feet from overhead power lines Pencil Important Consideration e Do not mount the DIRECTV Multi Satellite dish under an eave or overhang that may block or partially shadow the DIRECTV satellite dish Mounting Instructions 1 When installing togglers in cinder blocks it is important to position them in the core of the block To position the mounting foot on the wall measure 7 1 2 from one edge of the block and mark the center of the block 2 Center the mounting foot on the mark you made 3 Level the center line of the mounting foot using a carpenter s level Step 2 Center the Step 3 Level the center line mounting foot of the mounting foot 4 Mark the eight outside corner holes 5 Remove the mounting foot Drill a 1 2 hole at the marked location
37. nd Washers 5 16 x 3 Lag Screws 5 16 x 2 Lag Screws and Washers Steps 8 and 9 Insert the lag screws 10 Go to the next section Final Installation to complete the installation process Installing a Spacer When the mounting foot spans two pieces of siding it should be positioned so most of the foot is on the top board A spacer should be installed to help hold the bottom of mounting foot in place The spacer can be made of either solid wood or plastic Lap Board Position the mounting foot on the top board when it spans two pieces of siding Chapter 2 17 Mounting the Mast Mounting the Mast on Brick or Poured Concrete Materials Needed Tools Needed Ms e Electric drill Ro with 1 2 masonry bit Carpenter s level ae A 5 or equivalent double expansion anchor ai ae Eight 20 1 4 x 3 machine screws Screwdriver Hammer 7 16 wrench or 7 16 nut driver preferred 22 9 Pencil Ze Xs Eight 5 16 washers Important Considerations e The wall anchors used must have a strength of at least 300 pounds of pullout pressure The use of B4015 or equivalent double expansion anchors is recommended e Do notmount the DIRECTV Multi Satellite dish under an eave or overhang that may block or partially shadow the DIRECTV satellite dish Mounting Instructions 1 Hold the mounting foot in position on the mounting surface 2 If you are mounting on a vertical or slop
38. nit is out of warranty we will quote the cost of an exchange unit to you Returning Equipment to Thomson for Repair or Exchange If we are unable to resolve your problem over the phone we will gladly service your unit or exchange it for a new or refurbished unit Refer to the limited warranty included in the booklet to learn about your specific rights and responsibilities Always consult Thomson and get a Return Authorization number before returning anything Obtain a Return Authorization RA number from the telephone representative before returning your equipment to avoid delays accounting errors or even loss of your unit Important Information to Customers Who Ship Defective Equipment to Thomson multimedia Inc The Thomson representative who authorizes the return of your equipment will give you an RA number over the phone The representative will also provide you with instructions on where and how to return your unit Write the RA number in large clear characters on the outside of the box To avoid confusion and misunderstandings shipments without an RA number clearly visible on the outside of the box will be returned to you at your expense Include a brief note describing the problem and any conversations you have had with Thomson personnel about the problem Include your name address and model serial number of your unit These numbers are located on the back of your receiver If your DIRECTV System is within the warranty period please provide
39. no obstructions trees buildings windows your body or hands etc that might be blocking the satellite signal 5 Slowly rotate the DIRECTV satellite dish left or right one tick mark at a time pausing at each for 3 5 seconds until the on screen signal meter produces one continuous tone 6 If you can t acquire a signal by rotating the DIRECTV satellite dish left and right readjust the elevation of the dish by e Returning the center of the dish to the original azimuth left to right compass direction e Loosening the elevation nuts and the pivot bolt on the LNB feed tube and position the DIRECTV satellite dish upward or downward one tick mark at a time When finished retighten the nut Hear a Dialing Sound While Talking on the Phone If the Satellite Receiver is Connected to a Phone Line Your satellite receiver may be attempting to call the billing center Under normal conditions the receiver hangs up any time it detects what it interprets as a voice on the line After four unsuccessful attempts to get a dial tone the receiver is designed to call out regardless of the status of the line If you re using the phone when the receiver calls out you ll hear a dialing sound Don t worry your phone connection will not be interrupted 38 Chapter 4 Additional Information If you lose the satellite signal temporarily the problem can usually be traced to one of these points 1 Rain Fade Rain fade is a normal temporary loss
40. present azimuth degrees Locate the tick mark on the compass edge that corresponds to the azimuth number you wrote on the previous page This is the direction of your azimuth If you live in San Francisco the satellite will be to the southeast If you live in Miami the satellite will be to the southwest setting the direction the DIRECTV satellite dish will need to be pointed to receive signals from the satellites 4 Raise your arm to the approximate elevation angle recorded on the previous page to make sure there are no obstructions in the signal path 5 Repeat this survey in several places on your property if necessary until you find the best mounting location Note You may want to review the section Mounting the Mast to consider the mounting options available to you before confirming your site selection Tip Try to keep the compass away from any metal objects Metal objects can cause inaccurate compass readings Do NOT install the DIRECTV satellite dish near power lines electric lights or power circuits Contact with power lines lights or power circuits may be fatal It is strongly recommended that the DIRECTV satellite dish be located more than 20 feet from overhead power lines Chapter 1 Preparing for Installation A Final Site Survey Now that you ve conducted a precise site survey using the dish pointing coordinates for your location you should check one more time to m
41. re before setting the dish on top of it b Slide the back of the antenna assembly onto the top of the mast until it stops at the pivot bolt You might need to loosen slightly the two azimuth mast clamp bolts so the antenna will go on the mast Azimuth Mast Clamp Pivot Bolt c Tighten the two azimuth mast clamp bolts and the pivot bolts just enough to keep the antenna from moving up or down You should still be able to move the antenna from side to side for azimuth alignment Step 5 Run the Cables through the LNB Arm Important Before you a Push one end of the RG 6 coaxial cable s you plan to run to your satellite install coaxial cables receiver HDTV or HD set top converter up through the LNB Arm look at the inside of each cable connector to make sure there isn t any dirt moisture or other foreign material in the connector Also make sure the aluminum cable shielding foil or braid isn t touching the copper center conductor RG 6 Coaxial Cable The triple head LNB multi switch with your antenna has four identical outputs each supporting one independently operating receiver To simplify future installation of additional receivers you might want to route more than one cable through the LNB Arm at this point Chapter 3 29 Final installation Step 6 Attach the Cable s to the LNB Attach the LNB to the Antenna a Hold the triple head LNB close to the end of the LNB Arm b Attach the cable s
42. river located more than 20 feet from preferred overhead power lines Ten 5 16 washers Pencil Carpenter s level Two 5 16 x 3 lag screws Important Considerations e Do NOT mount the DIRECTV Multi Satellite dish where someone might use it as a handrail e Do NOT mount the DIRECTV satellite dish on any type of aluminum or vinyl siding e Do NOT mount the DIRECTV satellite dish on any type of composite paneling such as fiber board particle board or strand board e Do NOT mount the DIRECTV satellite dish under an eave or overhang that may block or partially shadow the DIRECTV satellite dish e Make sure the wooden surface is structurally sound and can support the weight of the DIRECTV satellite dish Chapter 2 15 Mounting the Mast Mounting Instructions 1 Locate the center of a stud where you want to secure the mounting foot Make sure you locate and secure the mounting foot to the center of a wall stud Do not mount the DIRECTV Multi Satellite dish near the edge of a stud 2 Hold the mounting foot in a position so the center line is centered on a stud or solid wood surface 3 If you are mounting on a sloped or vertical surface use a carpenter s level to verify that the center line is perfectly vertical Step 2 Center the foot on the Step 3 Make sure the mounting stud foot is level 4 Use a pencil to mark the two center holes and the eight outside corner holes of
43. running through the LNB arm to the output jack s on the triple head LNB multi switch SatB SatG Sata 1 c Attach the triple head LNB onto the LNB arm and fasten it with the included mounting hardware Philip screws and nuts d Dress the cable s with the enclosed tie wraps allowing for a water drip loop if necessary e Attach the grounding wire to the satellite dish s mounting foot The grounding wire can be attached anywhere on the metal part of the antenna but there is a convenient grounding screw at the mast base Step 7 Attach Grounding Block s to Your House Grounding the DIRECTV System to the central building ground helps protect it and other components from lightning damage Dish installation should comply with local codes and the National Electrical Code NEC Grounding the satellite system is something you can probably do yourself But if you re not sure you should contact a qualified electrician a Attach the grounding block s to the side of your house close to the point you have chosen as the coaxial cable entry point b You may have to use anchors togglers or wood screws depending on the surface on which you are mounting the grounding block Step 7 Attach the grounding block s to the side of your house at your designated entry point You can use 2 2 way blocks or one 4 way block Note You have up to four LNB output jacks available to connect additional satellite receivers but if yo
44. s 20 Chapter 2 Mounting the Mast 6 Install the togglers a Carefully fold one end of the metal channel along the plastic straps Hold the metal channel flat against the plastic straps and slide it through the hole b Pull the ring so the metal channel rests flush behind the wall Hold the ring tight and slide the plastic cap along the straps until the cap is flush with the wall Fold In Step 6a Slide the metal channel Step 6b Make sure the plastic cap is through the hole flush with the wall c Push the straps side to side to snap them off flush with the wall Step 6c Snap off straps flush with the wall d Repeat for all eight holes 7 Use a 7 16 wrench to loosen the nuts on the mounting foot so you can rotate the mast to access both of the center mounting holes 8 Hold the mounting foot over the holes so the top part of the mast will rotate and point straight up For the final mounting you should use the bubble level inside the EZALIGN mast to make sure the mast is perfectly plumb and level Step 8 Make sure that the top of the mast is plumb pointing straight up 9 Place washers on each of eight 20 1 4 x 3 machine screws and attach the mounting foot to the wall Securely tighten the screws 10 Go to the next section Final Installation to complete the installation process Chapter 2 21 Mounting the Mast Mounting the DIRECTV Multi Satellite Dish on a Pole
45. s locked for both satellites Further maximize fine tune the signal strength on both satellites by adjusting the elevation Carefully tighten all of the bolts trying not to move the antenna on the mast while you do so When done tightening the bolts make sure that signal meter is still locked for all satellites Confirm the final signal peak readings at all three satellite locations Sat C 110 degrees transponders 8 10 and 12 should be aligned automatically Note that if the antenna moves or the signal meter values change significantly lower while tightening the bolts slightly loosen the elevation bolts so they are still somewhat snug and adjust to maximize signal strength then carefully tighten them again 36 Chapter 3 Chapter 4 Additional Information Chapter Overview e Troubleshooting e Toll Free Telephone Product Help e Limited Warranty e Index Changing Entertainment Again Additional Information Troubleshooting Can t Pick Up the Satellite Signal Most problems with signal acquisition can be traced to one of these points improper cabling and connections or inaccurate positioning and pointing of the DIRECTV Multi Satellite dish Cabling and Connections Problems 1 Make sure you re using the proper type of RG 6 coaxial cable to connect the LNB to the grounding block and the grounding block to the satellite receiver Standard Cable TV coaxial cables RG 59 will not pass the satellite s
46. t clamp is tilted to the degree markers indicated value is 100 the signal strength you achieve will probably be less Although there is no difference in picture quality between signal strengths of 60 and 85 percent the higher the signal the less likely you e Use a compass to verify that the azimuth setting on the dish is correct When you are confident that the settings are correct bring up the satellite receiver HDTV or HD set top converter s Dish Pointing menu screen again and use the on screen signal meter to see if you are getting a signal However once you have are to experience signal outages acquired a signal you must fine tune it to ensure you have the strongest settings during adverse weather possible Refer to your digital satellite receiver HDTV or HD set top converter manual for on screen menu information If you are not receiving a signal you need to incrementally adjust the azimuth setting on the dish After you receive a signal you will want to continue to adjust your settings to get the best possible signal Step By Step Instruction for Acquiring and Fine Tuning the Signal 1 Read the instruction manual that came with your digital satellite receiver HDTV or HD set top converter to determine how to access the on screen signal meter The signal meter shows you when you have locked onto a satellite s broadcast signal it gives you the signal strength It is easiest to use the signal meter with t
47. u plan to connect less than that we suggest you use 75 ohm termination caps for the jacks you re not using found at most satellite retailers and protect them from the environment with electrical tape IMPORTANT The United States National Electrical Code NEC specifies that coaxial cable that is exposed to lightning shall be connected to the grounding system of the building as close to the point of cable entry as possible CAUTION For the best protection to your equipment ground the dish and the coaxial cables to the same place in the building If you don t do this a nearby lightning strike could damage your dish the receiver and or your TV 30 Chapter 3 Final installation Step 8 Connect Cables and Ground Wire to the Note Grounding Block When using a pole mount you need to attach the grounding wire to the metal pole using a 1 1 2 grounding clamp a Make a 3 5 drip loop using cable clips at the grounding block as shown on the bottom of this page This will prevent water from running into the connection at the grounding block Connect the cables to the grounding block b Connect the grounding messenger wire to the grounding block Step 9 Route and Ground to the Central Building Ground a Locate an acceptable central building ground which include any of the following e Grounded interior metal cold water pipe within five feet of the point where it enters the building e Grounde
48. unding the satellite system is something you can probably do yourself But if you re not sure you should contact a qualified electrician 10 Chapter 1 Preparing for Installation DIRECTV Multi Satellite Dish Hardware Use this page as a parts list for your DIRECTV satellite dish but do not assemble the dish yet Triple head Multi Satellite LNB with built in Multi Switch for four Independent Ouputs T 2 LNB Mounting Hardware am LNB Arm Antenna Back Assembly a0 a a0 Dish Mountinig Hardware Tip To avoid short circuits do not use twist on connectors for the coaxial cables Use crimp on connectors instead Note You must use Type CL2 RG 6 coaxial cable s from the multiswitch to the SATELLITE IN jack on the digital satellite receiver HDTV or HD set top converter Other types of coaxial cable such as that used for cable TV RG 59 will not work for your system Note If your total RG 6 coaxial cable length from the dish to the satellite receiver HDTV or HD set top converter is more than 100 feet per coax cable you may need an additional installation component such as a line amplifier or multi switch to compensate for the longer cable length Note For access to all High Definition programming a DIRECTV High Definition Receiver DIRECTV Receiver and High Definition television equipment is required Chapter 1 11 This page left
49. zimuth angle can be noted by marking the mast and antenna bracket using a pencil crayon soap etc Switch the signal meter to satellite located at 119 degrees west longitude this might also be represented on screen as Satellite 2 or Satellite B If the antenna mast and multi switch have been installed properly the signal meter should be locked In most of the U S the Tilt Adjustment should be fixed However because of the large Tilt angle to the 119 satellite in Eastern Seaboard states a small amount of Tilt fine tuning adjustment may improve the 119 signal strength without significantly changing the 101 signal reading For these states the following Tilt fine tuning procedures are recommended a Follow the alignment procedures above tighten the Elevation and Mast clamp bolts b Fine tune the Tilt Adjustment first by 3 degrees and then 3 degrees Tilt is optimized when you see the 101 signal reading essentially unchanged and the 119 signal strength improved by several points Set Tilt to the optimized point and tighten the Tilt nuts Once again sweep the azimuth until the signal meter value for the satellite located at 119 degrees west longitude is maximized then adjust the elevation to peak the reception for the satellite at 119 degrees west longitude Make a note of the elevation and azimuth angles Switch the signal meter to the satellite located at 101 degrees latitude to make sure that signal meter i
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