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User`s manual

1. Q NOTE If there are no messages in the answering system the system announces You have no message when you attempt to listen to messages To listen to messages at the handset 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press MENU SELECT to select gt PLAY MESSAGES 3 The system announces the number of messages then begins playback The message sequence is shown on the handset s screen 4 Press 5 to stop the playback ea NOTE If there are no messages in the answering system the handset shows NO MESSAGE and announces You have no message 44 Answering system Message playback Options during playback When a message is playing you can adjust the playback volume skip repeat or delete the message When messages are playing on the telephone base e Press AV VOLUME to adjust the message playback volume 1 8 e To repeat the message currently playing press QO ati REPEAT after the answering system plays the day wisn ame and time the current message was received e To listen to the previous message press REPEAT Pac e P 7 x x nws J _ ee 2 oe the eel system pe a the day and time 5 9 Q e current message was received p 7 TEN 2 HANDSET e Press SKIP to skip to the next message Ga _ e Press X DELETE to delete the message The telephone base announces Message deleted e Press m pLAY STOP to stop the playback When messa
2. VOLUMI ANSWER ON OFF Press to turn the built in answering system on or off page 16 aD Message window Displays the number of messages During playback displays the message number currently playing page 48 gt m PLAY STOP Press to start or stop message playback page 44 ANSWER ON OF While call screening press to temporarily turn the call screening on or off page 42 X DELETE Press to delete the message currently playing page 45 Press twice to delete all old messages when the telephone is not in use page 46 b gt SKIP Press to skip a message page 45 HANDSET LOCATOR T VOLUME 7 4 REPEAT After the answering system plays the day and time the current message was received press to repeat the message currently playing page 45 While the answering system is playing the day and time the current message was received press to listen to the previous message page 45 AV VOLUME When the telephone is not in use press to adjust the telephone base ringer volume page 19 HANDSET LOCATOR During call screening or message Press to make the handset beep so you can playback press to adjust the listening locate it page 27 volume pages 42 and 44 Getting started Telephone base installation If you subscribe to high speed Internet service DSL digital subscriber line through your teleph
3. Read and understand all instructions in the user s manual Observe all markings on the product Avoid using a telephone during a thunderstorm There may be a slight chance of electric shock from lightning Do not use a telephone in the vicinity of a gas leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquids unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly Install this product in a protected location where no one can trip over any line or power cords
4. e Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your telephone e Your caller must be calling from an area that supports caller ID e Both your and your caller s telephone service providers must use caller ID compatible equipment e Make sure the home area code is set correctly in the telephone see Home area code on page 14 e If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack see Telephone base installation on page 4 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters My telephone does not receive caller ID when on a call e Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider Caller ID features work only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment A amp icon shows on the display and I don t know why e Your telephone has voicemail indication that is separate from the built in answering system If X appears on the display then your telephone has received a signal from your telephone service provider that you have a voicemmail message waiting
5. Caller ID operation Saving a caller ID history entry in the directory 1 While reviewing the caller ID history press ADIR or VciD to browse through the caller ID history and find the desired entry 2 Press MENU SELECT The screen shows EDIT NUMBER 3 Use the dialing keys to modify the telephone number up to 24 digits e Press ADIR or WciD to move the cursor to the right or left e Press and hold REDIAL PAUSE to enter a three second dialing pause a P appears e Press DELETE to erase a digit e Press and hold DELETE to erase all digits 4 Press MENU SELECT to save the number in the display The screen shows EDIT NAME 5 Use the dialing keys and refer to the character chart page 30 to modify the name up to 15 characters e Press O to add a space e Press ADIR or WCID to move the cursor to the right or left e Press DELETE to erase a character e Press and hold DELETE to erase all characters 6 Press MENU SELECT to confirm The screen shows SAVED with a confirmation tone Qe NOTES e The screen shows NUMBER ALREADY SAVED if the number is already in the directory You cannot save the same number more than once e If the directory is full the screen shows DIRECTORY FULL e If you try to save a caller ID history entry to the directory without a number UNABLE TO SAVE displays e Ifthe telephone number has more than 15 digits only the last 15 digits appear in the caller ID history The telephone c
6. REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is req
7. 2 Press MENU SELECT to delete the displayed entry from the directory The handset shows DELETING and then CONTACT DELETED with a confirmation tone Once deleted you cannot retrieve that entry OR Press e OFF CLEAR to exit and leave the entry intact ae NOTE lf the directory entry you deleted is also in the speed dial location the telephone will automatically clear the speed dial location that entry occupied To edit a directory entry 1 While reviewing a directory entry press MENU SELECT The screen shows EDIT NUMBER with the current number of the entry 2 Follow Step 5 in To create a new directory entry on page 29 to edit the digits 3 Press MENU SELECT to save the number in the display The screen shows EDIT NAME with the current name of the entry 4 Follow Step 7 in To create a new directory entry on page 29 to edit the characters 5 Press MENU SELECT to confirm The handset shows SAVED with a confirmation tone and then shows the updated entry 32 Directory Speed dial locations To assign or reassign a directory entry to a speed dial location 1 Press MENU SELECT in idle mode 2 Press ADIR or WcID to scroll to gt DIRECTORY then press MENU SELECT 3 Press ADIR or WciD to scroll to gt SPEED DIAL then press MENU SELECT 4 To assign a speed dial location press ADIR or WCcID to scroll to an empty speed dial location OR To reassign a speed dial location press ADIR or WCID to scroll to
8. 30 Clock 13 D Date and time 13 Delete all entries from caller ID history 39 Delete messages 45 46 49 Dial a directory number 32 Dial a number from caller ID history 39 Dial a redial list number 22 Dial a speed dial number 34 Dialing options 38 Dial mode 14 Directory 28 32 Directory storage 29 Display dial 22 32 34 39 Display screen messages 53 54 DSL filter 4 7 E Elapsed time 20 End a call 21 F Flash 24 H Handset locator 27 Handset ringer tone selectable ringer tone 11 Handset ringer volume ringer volume control 11 Handset volume control 15 24 45 Important safety information 65 66 Indicator lights 51 K Key tone 13 L Language 11 Limited warranty 70 71 M Maintenance 64 Making a call 20 Memo 47 Memory match 36 Menu 10 Message alert tone 18 Message playback 44 46 Message window displays 48 Missed new calls indicator 37 Mute 24 N Number of rings 17 41 Index Index O Operating time 72 P Pause 20 29 Power adapter 4 Predialing on hook dialing 20 R Reasons for missing caller ID information 37 Recording time 42 Redial 22 23 Remote access 49 Remote access code 18 Remote commands 49 Repeat messages 45 49 Ringer tone 11 S Screen icons 51 Skip messages 45 49 Speakerphone switching 15 21 45 Speed dial 33 34 T Tabletop installation 9 Technical specifications 72
9. 4 Press MENU SELECT to save the setting Q NOTE If you have pulse rotary dialing service only refer to Temporary tone dialing on page 25 to temporarily switch from pulse to touch tone dialing during a call 14 Telephone settings Answering system settings Use the answering system menu of a system handset to turn on or off the answering system record your announcement activate the call screening change the number of rings set the remote access code and activate the message alert tone Announcement The announcement is the greeting callers hear when calls are answered by the answering system The telephone has a default announcement Hello Please leave a message after the tone You can use this announcement or record your own You can record an announcement up to 90 seconds The system does not record any announcement shorter than two seconds To play the current announcement 1 Press MENU SELECT when in idle mode 2 Press ADIR or WciD to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press MENU SELECT to choose gt ANNOUNCEMENT The system announces To play press 2 To record press 7 4 Press 2 to play the current announcement from the speakerphone e Press ADIR VOLUME to increase or press vciD VOLUME to decrease the message playback volume e Press 4 SPEAKER to switch between speakerphone and handset earpiece To record a new announcement 1 Follow Steps 1 and 2 in To play
10. CEC battery charging testing mode 1 Unplug the telephone base power adapter from the power outlet Make sure the cordless handset is plugged with charged battery before proceeding 2 While you press and hold amp HANDSET LOCATOR plug the telephone base power adapter back to the power outlet 3 After about 20 seconds when the IN USE light starts flashing release O HANDSET LOCATOR and then press it again within two seconds The process takes up to one minute to complete When the phone successfully enters the CEC battery charging testing mode the IN USE light turns off and the handset displays 1 PRESS HS LOC ON BS 4 SEC 2 THEN PRESS ON HANDSET When the phone fails to enter this mode repeat all the steps mentioned above NOTE The telephone base will be powered up as normal if you fail to press amp HANDSET LOCATOR within two seconds in Step 3 To deactivate the CEC battery charging testing mode 1 Unplug the telephone base power adapter from the power outlet then plug it back in The telephone base is powered up as normal 2 Press and hold HANDSET LOCATOR on the telephone base until the IN USE light turns on 3 Press on the handset and the handset displays Registering Please wait 4 The CEC battery charging testing mode will be deactivated when the handset registration is successful 69 Appendix Limited warranty The AT amp T brand is used under license any repair replacement or warranty service and
11. T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 RBRC and 1 800 8 BATTERY are registered trademarks of the Rechargeable Battery Recycling Corporation Printed in China Issue 11 1 AT amp T 04 15
12. Temporary ringer silencing 20 Temporary tone dialing 25 Toll saver 17 Troubleshooting 55 V Voicemail 12 41 Voice prompts 42 Volume 11 15 19 24 42 45 W Wall mount installation T 74 Remote access wallet card The wallet card as shown below lists the commands needed to control your answering system from any touch tone telephone Cut along dotted line Call your telephone number then enter your two digit remote access code preset to 19 Action Remote command Play all messages issii 1 Play NEW MESSAQES ceecseecssecsseecseeeseeese 2 Delete the MESSAGE ssccccssesceeeseseeeeeees 3 during playback Delete all old messages ee eeecseeeseees 33 Repeat OF GO Dak ssescsssscesecseeceetees 4 Fold here SEO Deae iraia EEEE AR OEE ERE 5 Help MENU siseses 5 Skip the MESSAGEC oesccseecseecoeserneereeteee 6 Record ANNOUNCEMENT eeeseecseesseeeeeene T Turn system ON OF Off 0 eeeesseeceeeeceees 0 End remote access Call 8 or hang up EL52100 EL52110 DECT 6 0 cordless telephone answering system with caller ID call waiting 2009 2015 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China www telephones att com 2009 2015 Advanced American Telephones All Rights Reserved AT amp T and the AT amp
13. While entering names or numbers in the directory press to move the cursor to the right page 29 YCID VOLUME Press to scroll down while in menus page 10 Press to decrease the listening volume pages 24 and 45 Press to show the caller ID log when the handset is not in use page 38 While entering names or numbers in the directory press to move the cursor to the left page 29 MENU SELECT Press to display the menu page 10 Once in the menu press to select an item or save an entry or setting page 10 e OFF CLEAR During a call press to hang up page 21 While using menus press to cancel an operation back up to the previous menu or exit the menu display page 10 Press and hold while the handset is not in use to erase the missed call indicator page 37 When reviewing a caller ID log entry press repeatedly to view other dialing options page 38 Getting started Quick reference guide The gt symbol indicates Main menu Using menus the feature to select PLAY MESSAGES page 44 Press MENU sELEcT to enter the ANSWERING SYS page 15 main menu DIRECTORY page 28 Press AoiR or Wcip to scroll CALL LOG page 38 wees ee ee RINGERS page 11 ress MENU SELECT to select or modify an item SETTINGS pages 11 14 Press OFF c ear to cancel an operation back up to the previous menu or exit the menu display DIR EDL env Pause a secr a
14. by a wall switch e Move the cordless handset closer to the telephone base You might have moved out of range e Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset e Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away from these types of electronic devices as possible television sets VCRs or other cordless telephones OUT OF RANGE OR NO PWR AT BASE appears on my cordless handset e Ensure that the telephone base is powered up e Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize e Move the cordless handset closer to the telephone base You might have moved out of range e Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset e Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away from these types of electronic devices as possible television sets VCRs or other cordless telephones 56 Appendix Troubleshooting The batteries do not hold a charge If the cordless handset is in the telephone base and the charge light does not come on refer to the item The charge light is off on this page M
15. for you to retrieve from your telephone service provider Contact your telephone service provider for more information on how to access your voicemail cannot retrieve voicemail messages e Your telephone has both a built in answering system and voicemail indicator They are independent features and each alerts you to new messages differently see Answering system and voicemail on page 41 If you subscribe to voicemail service from your telephone service provider charges may apply contact your telephone service provider for more information on how to access your voicemail Incomplete messages e If a caller leaves a very long message part of it may be lost when the answering system disconnects the call after four minutes 60 Appendix Troubleshooting If the caller pauses for longer than seven seconds the answering system stops recording and disconnects the call If the answering system s memory becomes full during a message the answering system stops recording and disconnects the call If the caller s voice is very soft the answering system may stop recording and disconnects the call If someone picks up the call at a telephone on the same line during a message the answering system stops recording and disconnects the call Part of the message may be lost Difficulty hearing messages Press AW VOLUME to adjust the speaker volume on the telephone base Press ADIR VOLUME to increase the message playback volume on a han
16. is not the desired number press ADIR or WCID to scroll to the desired one 2 Press MENU SELECT The handset dials the displayed number 2 NOTES e While on a call you cannot edit a directory entry or copy a caller ID entry into the directory e Press e OFF cLear to exit the directory caller ID log or redial list and return to the call without dialing the displayed number 26 Telephone operation Handset locator If you misplace the handset use the handset locator feature on the telephone base to find it To start the paging tone e Press HANDSET LOCATOR on the telephone base to start the paging tone on the handset for 60 seconds To stop the paging tone e Press PHONE FLASH 4 SPEAKER or any dialing key 0 9 or on the handset OR e Press HANDSET LOCATOR on the telephone base OR e Place the handset in the telephone base ea NOTES e If the handset is accessing the answering system on a call or out of range it does not beep when paged e You cannot use the handset locator feature while the telephone base is playing messages or the answering system is being accessed remotely 27 Directory Directory overview Directory memory capacity The directory can store up to 100 entries with a maximum of 15 alphanumeric characters including spaces for the names and 30 digits for the telephone numbers A convenient search feature can help you find and dial numbers quickly see To searc
17. not to show the telephone number PRIVATE CALLER The caller prefers not to show the name and telephone number Your telephone service provider cannot determine the caller s name UNKNOWN NUMBER Your telephone service provider cannot determine the caller s telephone number UNKNOWN CALLER Your telephone service provider cannot determine the caller s name and telephone number Calls from other countries may also generate this message 37 Caller ID Caller ID operation To review the caller ID history Review the caller ID history to find out who called to return the call or to copy the caller s name and number into your directory CALL LOG EMPTY appears if there are no records in the caller ID history 1 When a handset is in idle mode press WCID to review the caller ID history in reverse chronological order starting with the most recent call OR When a handset is in idle mode you can also review the caller ID history by pressing MENU SELECT Press ADIR or WCID to scroll to gt CALL LOG then press MENU SELECT twice to select gt REVIEW 2 Press ADIR or WCID to scroll through the list A double beep sounds when the list reaches the beginning or end of the caller ID history 3 Press e OFF CLEAR to exit the caller ID history Time of call Date of call Caller s name Caller s number Appears when the call is missed and not reviewed i NOTE If the telephone number has more than 15 digits only the last 15
18. or garage e Excessive moisture e Extremely low temperature e Mechanical vibration or shock such as on top of the washing machine or work bench Getting started Quick reference guide REDIAL PAUSE Press repeatedly to view the last 20 numbers dialed page 22 While entering numbers press and hold to insert a dialing pause pages 20 and 29 sPHONE FLASH Press to make or answer a call page 20 During a call press to answer an incoming call when you receive a call waiting alert page 24 1 While reviewing a caller ID history entry press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory page 38 o While entering names in the directory press to add a space page 29 MUTE During a call press to mute the microphone page 24 TONE During a call press to send touch tone signals page 25 Q SPEAKER Press to turn on the handset speakerphone press again to resume normal handset use pages 21 15 and 45 DELETE While predialing press to delete digits page 20 While reviewing the redial list directory speed dial list or caller ID history press to delete an individual entry pages 23 32 33 and 39 ADIR VOLUME Press to scroll up while in menus page 10 Press to increase the listening volume pages 24 and 45 Press to show directory entries when the handset is not in use page 31
19. securely into the socket inside the handset battery compartment matching the color coded label Insert the supplied battery with the label THIS SIDE UP facing up as indicated Step 2 Align the cover flat against the battery compartment then slide it upwards until it clicks into place Step 3 Charge the handset by placing it To replace the battery press the tab face up in the telephone base The and slide the battery compartment CHARGE light is on when charging cover downwards Lift out the old battery and disconnect it from the handset Follow the instructions to install and charge the new battery CHARGE light IMPORTANT INFORMATION Use only the supplied rechargeable battery or replacement battery model BT162342 BT166342 To order visit our website at www telephones att com or call 1 800 222 3111 in canada dial 1 866 288 4268 5 Getting started Battery installation and charging Battery charging Once you have installed the battery the screen indicates the battery status see the following table If necessary place the handset in the telephone base to charge the battery For best performance keep the handset in the telephone base when not in use See Technical specifications on page 72 for battery charging and operating times Battery status icon If the screen is blank you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use t
20. trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Parts checklist Your telephone package contains the following items Save your sales receipt and original packaging in the event warranty service is necessary Quick start guide Telephone base Power adapter for telephone base T tv W vii Cordless handset Wall mount bracket Battery for cordless handset Battery compartment cover Telephone line cord User s manual EL52100 EL52110 DECT 6 0 cordless telephone answering system with caller ID call waiting Table of contents Getting started Quick reference guide Telephone base installation Battery installation and charging 5 Battery installati isssz 5 Battery charging Wall mount installation Tabletop to wall mount installation T Wall mount to tabletop installation 9 Telephone settings MeMUHOVETVICWesscsssincscsscsrrsnusscoscevensssssosusnsssossciosesoosanions 10 Handset SEEEIMGS eioissinssscsviesspnsnsscapioossonossonnnedcousvoapans Ii Ringer Volu Eissii 11 RINGET TOME cs ovssssviesosannssspusvoconrvapsoveseansnenssunteepannoions 11 LED AAMG WAG Cs csesssscsrsscsrsssoscrricsescneseneasonssieicasnaniens 11 Voicemail waiting visual message waiting indicator Clear voicemail indicator Key tone Set date tiMe 0000000
21. when in idle mode to enter the main menu 2 Press ADIR or WCID to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press ADIR or WcID to scroll to gt DELETE ALL OLD 4 Press MENU SELECT The screen shows DELETE ALL OLD MESSAGES 5 Press MENU SELECT to confirm The screen shows DELETING and then ALL OLD MSGS DELETED with a confirmation tone OR Press e OFF CLEAR to exit and leave all old messages intact 46 Answering system Recording and playing memos Memos are messages you record yourself They are saved played back and deleted exactly like incoming messages You can record a memo as a reminder to yourself or leave a message for someone else using the same telephone To record a memo 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press ADIR or WCID to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press ADIR or WCID to scroll to gt RECORD MEMO 4 Press MENU SELECT The system announces Record after the tone Press 5 when you are done 5 Speak towards the microphone on the handset after a long beep You can record a memo up to four minutes Memos shorter than two seconds are not recorded 6 Press 5 to stop recording The system announces Recorded to confirm the recording has finished ae NOTE lf the answering system memory is full when you press MENU SELECT in Step 4 the answering system announces Memory is full To play back memos Me
22. 00000000000000000000000000000050201000 13 FONG val at CodEnsamsnan anman 14 Dial mode Answering system settings ATIMOUMCEMENNE ssivsccssscssrsassspssvssacsssearsanesosesinaterssenes 15 Answering MOGs css cscsssnnsesssnnossasnceosanicsovsvesenevsis 16 Call SEKEOMING SEEUP ssssecsissssosniessonssosssnscsissavessiane it Number of rings Remote access code Message alert tOme sssssssccsssssesssecesssessseeennee 18 Telephone base ringer VOLUME scccssceeee 19 Telephone operation Making answering and ending a call 20 Making a call Temporary ringer silencing Answering a Call sesesssesesesessssovcesessovecsesvreesereres 21 Speakerphone sriain 21 Ending a call Redial To review numbers in the redial list To call a number from the redial list 22 To copy a number from the redial list to the directas civehenvinuncdancianahes 22 To delete a number in the redial list 23 Options while ON CallSissssssissississiessssisis 24 Volume control FLASH Galll WaithinG ssvicsccrswceccrsssoncsnsssoncscacerssscesesisee 24 Temporary tone Cialing ssssseeccsseeeens 25 Chain dialing Handset locator Directory Direct ry OVEPVICW sneinen Directory memory capacity Exiting the directory Speed dial overview Create directory entries 0 ssssssesscessessesssssesase 29 To create a new directory entry su 29 To add a predialed telephone numb
23. E You can use this product with regular caller ID service or you can use this product s other features without subscribing to either caller ID or combined caller ID with call waiting service About home area code See Home area code on page 14 to determine if you should enter your area code Entering the area code changes how numbers are displayed in the caller ID log and how to return a call from the caller ID log see To view the dialing options on page 38 35 Caller ID Caller ID history How caller ID history call log works The telephone stores caller ID information about the last 50 incoming calls in the telephone base Each entry may have up to 24 digits for the telephone number and 15 characters for the name Entries are stored in reverse chronological order The telephone deletes the oldest entry when the log is full to make room for new calls If you answer a call before the information appears on the screen it does not show in the caller ID log ea NOTE The caller ID information might not be available for every incoming call The callers might intentionally block their names and or telephone numbers see Reasons for missing caller ID information on page 37 Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory the name that appears on the screen matches the corresponding name in your directory For example if Christine Smith calls her name appears
24. MENU SELECT to save the number in the display 7 Enter the name when prompted Use the dialing keys and refer to the character chart on page 30 to enter a name up to 15 characters Each time you press a key the character on that key appears Additional key presses produce other characters on that key e Press O to add a space e Press ADIR or WciD to move the cursor to the right or left e Press DELETE to erase a character e Press and hold DELETE to erase all characters 29 Directory Create directory entries e The first letter of every word is capitalized The remaining letters in a word start as lower case letters as shown in the following character chart Characters by number of key press 8 Press MENU SELECT to store your new directory entry The handset shows SAVED and there is a confirmation tone e NOTES e The screen shows NUMBER ALREADY SAVED if the number is already in the directory You cannot save the same number more than once e If you pause for too long while creating an entry the procedure times out and you have to begin again To add a predialed telephone number to the directory 1 While the handset is in idle mode use the dialing keys to enter the telephone number up to 30 digits e Press and hold REDIAL PAUSE to insert a three second dialing pause a P appears e Press DELETE to make corrections 2 Press MENU SELECT to edit the telephone number Refer to Step 5 in To create a new direct
25. Protect cords from damage or abrasion If this product does not operate normally read Troubleshooting on pages 55 63 in this user s manual If you cannot solve the problem or if the product is damaged refer to Limited warranty section on pages 70 71 Do not open this product except as may be directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks Replace batteries only as described in Battery installation on page 5 in your user s manual Do not burn or puncture batteries they contain caustic chemicals The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if they are plugged into a ceiling or an under the table cabinet outlet A CAUTIONS Use only the power adapter provided with this product To obtain a replacement visit our website at WwW telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Use only the supplied rechargeable battery or replacement battery model BT162342 BT166342 To order visit our website at www telephones att com or call 1 800 222 3111 in canada dial 1 866 288 4268 To prevent risk of fire or battery explosion replace with the correct battery type Dispose of used batteries according to the instructions 65 Appendix Important safety information Especially about cordless telephones e Priva
26. To use the answering system rather than your voicemail service contact your telephone service provider to deactivate the voicemail service You can also use your telephone answering system and voicemail together by setting the built in answering system to answer before voicemail answers as described below To learn how to program your voicemail settings contact your telephone service provider Then if you are on a call or if the answering system is busy recording a message and you receive another call the second caller can leave a voicemail message If you have voicemail provided by your telephone service provider we recommend setting your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example if your voicemail answers after six rings set your answering system to answer after four rings Some voicemail providers may program the delay before answering calls in seconds instead of rings In this case allow six seconds per ring when determining the appropriate setting Answering system new message indicator When there are new messages including memos on the answering system the number of new messages stored flashes in the message window on the telephone base and the QO icon and XX NEW MESSAGES appear on the screen of the system handset If the new message alert tone is turned on the telephone base beeps every 10 seconds when there are new messages To listen to messages recorde
27. User s manual EL52100 EL52110 DECT 6 0 cordless telephone answering system with caller ID call waiting Congratulations on purchasing your new AT amp T product Before using this AT amp T product please read Important safety information on pages 65 66 of this user s manual Please thoroughly read the user s manual for all the feature operations and troubleshooting information you need to install and operate your new AT amp T product You can also visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 This telephone meets the California Energy Commission regulations for energy consumption Your telephone is set up to comply with the energy conserving standards right out of the box No further action is necessary Model number EL52100 EL52110 Type DECT 6 0 cordless telephone answering system with caller ID call waiting Serial Purchase date Place of purchase Both the model and serial number of your AT amp T product can be found on the bottom of the telephone base Compatible with Telephones identified with this logo have reduced noise and Hearing Aid T Coil interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license TIA 1083 2009 2015 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are
28. WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones Especially about telephone answering systems Two way recording This unit does not sound warning beeps to inform the other party that the call is being recorded To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call you should start the recording process and then inform the other party that you are recording the conversation SAVE THESE INSTRUCTIONS 66 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number
29. age and 6 advance to the next message Record an announcement Press to record a new announcement Begin speaking after T the long beep Turn system on or off Press to turn the answering system on or off 0 Exit Press to end remote access the call is terminated 8 or hang up 49 Answering system Remote access 5 Hang up to end the call and save all messages There is a wallet card listing the remote commands at the back of this user s manual Cut it out and keep it in your wallet for quick reference Qe NOTES If you do not enter a valid remote access code the system answers the call automatically If the date and time is not set when a message is recorded the system announces Time and date not set before the answering system announces the number of messages If there are no messages in the answering system the system announces You have no message If there are no new messages in the answering system when you press 2 to play back new messages the system announces You have no new message If you pause for more than four seconds during remote access you hear a help menu listing all features and commands If there is no command for another 20 seconds the call ends automatically If the memory is full the answering system answers after 10 rings and announces Memory is full Enter the remote access code Enter your remote access code to access the messages and announcements When the
30. ake sure the battery is fully charged See Technical specifications on page 72 for battery charging times For optimum daily performance return the cordless handset to the telephone base when not in use If the battery is depleted it may take approximately 30 minutes to charge the handset before it shows LOW BATTERY Refer to Battery charging on page 6 for details You may need to purchase a new battery Please refer to Battery installation on page 5 The charge light is off Make sure the power cord is plugged in correctly and securely Make sure the battery is installed correctly in the handset Follow the instruction in Battery installation on page 5 to install the battery Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth I get noise static or weak signals even when I m near the telephone base If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack see Telephone base installation on page 4 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Other electronic products such as comp
31. al specifications on page 72 for battery charging times For optimum daily performance return the cordless handset to the telephone base when not in use You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously Try unplugging one telephone at a time until the telephone start ringing The layout of your home or office might be limiting the operating range Try moving the telephone base to another location preferably on an upper floor If the other telephones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply Test a working telephone at the telephone wall jack If another telephone has the same problem the problem is the telephone wall jack Contact your telephone service provider charges may apply Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from electronic devices such as wireless routers or other cordless telephones Completely remove and then replace the battery Place the cordless handset in the telephone base Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place 59 Appendix Troubleshooting e Your telephone line cord might be defective Try installing a new telephone line cord My caller ID isn t working
32. al telephone service that uses my computer to establish connections and my telephone doesn t work e Make sure your computer is powered on e Make sure your Internet connection is working properly e Make sure that the software is installed and running for your nontraditional telephone service e Make sure to plug your USB telephone adapter into a dedicated USB port on your computer Do not plug into a multiple port USB hub USB splitter that is not powered e Ina few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with its own external power supply e If you are using a firewall it may prevent access to your nontraditional telephone service Contact your service provider for more information 62 Appendix Troubleshooting Common cure for electronic equipment If the telephone is not responding normally try resetting the telephone Do the following in the order listed 1 oO BW NY Disconnect the power to the telephone base Disconnect the cordless handset battery Wait a few minutes Connect power to the telephone base Completely remove and then replace the battery Place the cordless handset into the telephone base Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place 63 Appendix Maintenance Taking care of your telephone e Your cordless telepho
33. all questions about this product should be directed to our website at www telephones att com or call 1 800 222 3111 in canada dial 1 866 288 4268 1 What does this limited warranty cover The manufacturer of this AT amp T branded product warrants to the holder of a valid proof of purchase CONSUMER or you that the product and all accessories provided in the sales package PRODUCT are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the PRODUCT operating instructions This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada 2 What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period materially defective PRODUCT During the limited warranty period the manufacturer s authorized service representative repairs or replaces at the manufacturer s option without charge a materially defective PRODUCT If the manufacturer repairs the PRODUCT they may use new or refurbished replacement parts If the manufacturer chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design The manufacturer retains the defective parts modules or equipment Repair or replacement of the PRODUCT at the manufacturer s option is your exclusive remedy The
34. all mount bracket with the mounting studs of the wall mounting plate and slide the bracket down until it locks securely Bundle the telephone line cord and power adapter cord neatly with twist ties Y DSL filter DSL filter Getting started Wall mount installation Wall mount to tabletop installation To change the telephone base from the wall mount installation to tabletop installation follow the steps mentioned below 1 Unplug the large end of the larger power adapter from the electrical outlet 2 If the telephone line cord and power adapter cord are bundled untie them first Slide the wall mount bracket up and remove it from the wall mounting plate Unplug the end of the telephone line cord from the t telephone wall jack 3 Lift the telephone base up to detach it from the wall mount bracket 4 Refer to Telephone base installation on page 4 to install the telephone base Telephone settings Menu overview Use the menu to change the telephone settings 1 Press MENU SELECT in idle mode when the handset is not in use to enter the main menu 2 Press ADIR or WCID to scroll until the gt symbol is next to the feature you want to select 3 Press MENU SELECT to select or save the indicated item OR The handset is in Press e OFF CLEAR to cancel an operation back up to idle mode the previous menu or exit the menu display OR Press and hold e OFF CcLEAR to cancel an operation and return to i
35. an still save all digits up to 24 digits of that telephone number from the caller ID history in the directory e You might need to change how a caller ID number is saved in the directory if the entry does not appear in the correct format Caller ID numbers might appear with an area code that is not necessary for local calls or without a 1 that is necessary for long distance calls For details see To view the dialing options on page 38 40 Answering system Answering system and voicemail About answering system and voicemail Your telephone has separate indicators for two different types of voice messages those left on its built in answering system and those left at your service provider s voicemail fees may apply Your telephone s built in answering system messages and voicemail messages are separate Each alerts you to new messages differently If X and NEW VOICEMAIL display on the handset your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail dial an access number provided by your telephone service provider followed by a security code or PIN Some service providers bundle or combine multiple services like voicemail and call waiting so you may not be aware that you have voicemail To check what services you have and how to access them contact your telephone service provider To use your voicemail service rather than the answering system turn off the answering system
36. answering system is turned off the telephone answers after 10 rings and announces Please enter your remote access code 50 Appendix Screen icons indicator lights and alert tones Screen icons Low battery place the handset in the telephone base to recharge flashing animated display The speakerphone is in use The handset ringer is turned off i New voicemail received from the telephone service provider ANSON Answering system is turned on New message in the answering system While reviewing the caller ID history missed calls that have not been reviewed Microphone is muted While playing messages the sequence of the message currently playing XX YY XX is the sequence of the message currently playing YY is the total number of all new or old messages Handset indicator lights CHARGE light On when the handset is charging in the telephone base Backlight lighted display and dial pad On when a call is coming in On when a key is pressed 4 SPEAKER On when the speakerphone is in use 541 Appendix Screen icons indicator lights and alert tones Telephone base indicator lights ANSWER ON OFF light On when the built in answering system is on IN USE light On when the handset is in use when the answering system is answering an incoming call or when the answering system is being accessed remotely Flashes when another telephone on the same lin
37. as Chris if this is what you entered into your directory 2 NOTE The number shown by your caller ID is in the format sent by the telephone service provider The telephone service provider usually delivers ten digit telephone numbers area code plus telephone number If the telephone number of the caller does not match a number in your directory the name appears as it is delivered by the telephone service provider For example if the telephone service provider includes the area code and the directory number does not the name appears as delivered by the telephone service provider 36 Caller ID Caller ID operation Missed new calls indicator When you have calls that have not been reviewed the handset idle screen shows XX MISSED CALLS All entries that have not been reviewed are counted as missed new calls Each time you review a caller ID log entry marked NEW the number of missed calls decreases by one If you do not want to review the missed new calls one by one but you still want to keep them in the caller ID log you can press and hold e oFrF CLEAR for four seconds when the handset is idle All the entries in the caller ID log are considered old reviewed and the missed calls message goes away Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons PRIVATE NAME The caller prefers not to show the name PRIVATE NUMBER The caller prefers
38. as Display Dial m a a NOTE lf the speed dial location you selected is empty the screen shows the speed dial list 34 Caller ID About caller ID This product supports caller ID services offered by most telephone service providers Caller ID allows you to see the name number date and time of calls The available caller ID information will appear after the first or second ring Information about caller ID with call waitin Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call even while on another call It may be necessary to change your telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate services you may need to combine these services e You have only caller ID or only call waiting service e You don t subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID services and if both telephone service providers use compatible equipment The time and date are sent by the telephone service provider along with the call information The caller ID information may not be available for every incoming call The callers may intentionally block their names and or telephone numbers 2 NOT
39. cy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the handset by radio waves so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones e Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch Calls cannot be made from the handset if the telephone base is unplugged switched off or if the electrical power is interrupted e Potential TV interference Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference e Rechargeable batteries This product contains nickel metal hydride rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and
40. d on your digital answering system use the PLAY MESSAGES menu from a handset or press gt m PLAY sToP on the telephone base see Message playback on page 44 41 Answering system Answering system overview Voice prompts The system provides voice prompts to guide you through recording announcements and remote access Message capacity The answering system can record up to 99 messages depending on the length of each message Individual messages can be up to four minutes and the approximate recording time is 14 minutes The actual recording time depends on individual message characteristics Messages remain available for replay until you delete them If the answering system has less than three minutes of recording time left the remaining time is announced at the end of messages playback If the memory is full the answering system announces Memory is full The number of messages and F flash alternately in the message window and REC MEM FULL appears on the handset screen You must delete some messages before recording new ones Call screenin If the answering system and call screening are on the announcement and the incoming message broadcast at the telephone base when a call arrives You can turn call screening on or off using the handset see Call screening setup on page 17 When call screening is off you can temporarily turn on the call screening by pressing m PLAY sTOP or AVYVOLUME on the telephone base T
41. digits appear in the caller ID history To view the dialing options Although the caller ID history entries received typically have 10 digits the area code plus the seven digit number in some areas you might need to dial only the seven digits or 1 plus the seven digits or 1 plus the area code plus the seven digits You can follow the steps to change the number of digits that you dial from or store in the directory 1 Follow Steps 1 and 2 in To review the caller ID history on this page to find the entry 2 Before dialing or saving the telephone number Press gt 1 800 360 4121 in the directory press repeatedly to show Press gt 360 4121 different dialing options for local and long Press gt 1 360 4121 distance numbers Press gt 800 360 4121 OR OR Before dialing or saving the telephone number in os 1 gt 1 800 360 4121 the directory press 1 repeatedly if you need to Press 1 gt 800 360 4121 add or remove 1 in front of the telephone number Q NOTE If you do not need to dial the area code for local calls make sure to program your home area code see Home area code on page 14 38 Caller ID Caller ID operation To dial a caller ID history number 1 2 ea NOTES While reviewing the caller ID history press ADIR or WCID to browse through the caller ID history and find the entry Press es sPHONE FLASH or 4 SPEAKER to dial the displayed telephone number from the caller ID history known as D
42. directory that begins with that letter Press ADIR or WciD to scroll through the entries beginning with that letter To see other names that start with the letters on the same dialing key keep pressing the key until the desired letter is shown The names appear in alphabetical order For example if you have the names Jennifer Jessie Kevin and Linda in your directory TT If you press 5 JKL five times J displays and then Jennifer displays again If you press 5 JKL once J and then Jennifer displays If you press 5 JKL once J displays Press Wcip Jessie displays If you press 5 JKL twice K and then Kevin displays If you press 5 JKL three times L and then Linda displays If you press 5 JKL four times 5 displays ae NOTE If you press a dialing key 0 9 and no name starts with any letter on that key the directory shows the entry that matches the next letter in the directory 341 Directory Dialing deleting and editing a directory entry You can dial delete or edit a displayed directory entry See To review directory entries or To search by name on page 31 to show an entry from the directory first To dial a directory number e While reviewing a directory entry press PHONE FLASH or 4 SPEAKER to dial the displayed telephone number from the directory known as Display Dial To delete a directory entry 1 While reviewing a directory entry press DELETE The screen shows DELETE CONTACT
43. dle mode OR If no key is pressed within 30 seconds the handset automatically cancels an operation and returns to idle mode The gt symbol indicates the feature to select Menu structure PLAY MESSAGES ANSWERING SYS DIRECTORY ANNOUNCEMENT CALL LOG DELETE ALL OLD RINGERS RECORD MEMO SETTINGS ANSWER ON OFF ANS SYS SETUP CALL SCREENING OF RINGS REMOTE CODE MSG ALERT TONE RINGER VOLUME RINGER TONE LCD LANGUAGE CLR VOICEMAIL KEY TONE SET DATE TIME HOME AREA CODE DIAL MODE 10 Telephone settings Handset settings Ringer volume You can set the handset ringer volume level 1 6 or turn the ringer off When the ringer is off X appears on the handset screen 1 2 Press MENU SELECT in idle mode to enter the main menu Press ADIR Or WCID to scroll to gt RINGERS Press MENU SELECT Press MENU SELECT to select gt RINGER VOLUME Press ADIR Or WCID to sample each volume level Press MENU SELECT to save your preference o NOTES Changing the handset ringer volume does not affect the base ringer volume For more information on the base ringer volume see Telephone base ringer volume on page 19 If the handset ringer volume is set to off that handset ringer is silenced for all incoming calls however that handset still plays the paging tone when initiating the handset locator feature see Handset locator on page 27 While the telephone is ringing press 0FF cueaRr or MUTE to sile
44. dset The answering system does not answer after correct number of rings Make sure the answering system is on When the answering system is on ANS ON should show on the handset and the ANSWER ON OFF light is lit on the telephone base see Answering mode on page 16 If toll saver is selected the number of rings changes to two when there are new messages see Number of rings on page 17 If the memory is full or the answering system is off the answering system answers after 10 rings In some cases the answering system is affected by the ringing system used by the telephone service provider If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail see Answering system and voicemail on page 41 To determine how many rings activate your voicemail contact your telephone service provider If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems The answering system announces Time and date not set You need to reset the date and time see Set date time on page 13 The answering system does not respond to the remote commands Make sure to enter your remote access code correctly see Remote access on page 49 Make sure you are calling from a touch tone telephone When you dial a number yo
45. e For more information about the difference between your answering system and voicemail see Answering system and voicemail on page 41 Clear voicemail indicator Use this feature when the telephone indicates there is a new voicemail but there is none This may occur for example when you have accessed your voicemail while away from home This feature only turns off the displayed NEW VOICEMAIL message and X icon it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicators To manually turn off the new voicemail indicator 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press ADIR or WCcID to scroll to gt SETTINGS then press MENU SELECT 3 Press ADIR Or WCID to scroll to gt CLR VOICEMAIL then press B MENU SELECT The screen shows TURN OFF INDICATOR 7 4 Press MENU SELECT to turn the voicemail indication off There is a confirmation tone OR Press e OFF CLEAR to cancel the procedure X i NOTE For more information about using your voicemail service contact your telephone service provider 12 Telephone settings Handset settings Key tone The handset is programmed to beep with each key press You can turn the KEY TONE off so there are no beeps when you press keys 1 Press MENU SELECT in idle mode to enter the main menu 2 Press ADIR or WCID to scroll to gt SETTINGS then pres
46. e all old messages wait at least 5 seconds to allow the telephone base to return to idle mode e To turn off the message alert tone see Message alert tone on page 18 43 Answering system Message playback To listen to messages You can use the handset or the telephone base to play messages If there are new messages the system plays back only the new messages oldest first If there are no new messages the system plays back all old messages oldest first When playback begins the total number of messages is announced Before each message you hear the day and time it was received After the last message you hear End of messages If the system has less than three minutes of recording time left you hear the remaining time If the memory of the answering system is full you hear Memory is full Q NOTES If the date and time is not set when a message is recorded the system announces Time and date not set before the message is played To set the date and time see Set date time on page 13 e Only one handset or the telephone base can access the answering system at a time e While the handset is on a call you cannot play messages To listen to messages at the telephone base PLAY STOP 1 Press m PLAY sTOP on the telephone base 2 The system announces the number of messages then begins playback The message sequence is shown on the message window 3 Press m PpLAY STOP to stop the playback
47. e home area code When you receive a call from within your home area code the caller ID log only displays the seven digits of the telephone number This feature makes it easy for you to place a call from the caller ID log If you dial 10 digits to make a local telephone call do not use this home area code feature If you do you will not be able to place calls from your caller ID log as they have only seven digits 1 Press MENU SELECT in idle mode to enter the main menu 2 Press ADIR Or WCID to scroll to gt SETTINGS then press MENU SELECT 3 Press ADIR or WCcID to scroll to gt HOME AREA CODE then press MENU SELECT 4 Use the dialing keys to enter your three digit area code Press DELETE to delete digits while entering 5 Press MENU SELECT to save the setting Q NOTE If in the future your telephone service provider requires you to dial 10 digits to make a local call area code telephone number you will need to delete your home area code While the home area code displaying in Step 4 press and hold DELETE The home area code is now restored to its default setting of __ _ empty Dial mode The dial mode is preset to tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone 1 Follow Steps 1 and 2 in Home area code on this page 2 Press ADIR or WCID to scroll to gt DIAL MODE then press MENU SELECT 3 Press ADIR or WciD to select TONE or PULSE
48. e is in use Flashes quickly when there is an incoming call Handset alert tones One short beep A key is pressed Key tone or playback Plays at the end of each message confirmation tone One long beep Start or end recording Recording or playback Plays at the end of all messages confirmation tone Two short beeps Command has failed Error tone You have reached the beginning or end of the list You have reached the minimum or maximum listening volume Three short beeps The handset is out of range or there is no power at the Out of range or no power at telephone base base warning tone Three short high pitched beeps The telephone has completed the command successfully Confirmation tone Four short beeps Low battery warning Low battery warning tone Telephone base alert tones One short beep Plays at the end of each message Playback confirmation tone Beeps every 10 seconds Message alert Message alert tone One long beep The answering system starts recording a message if call Recording or playback screening is on confirmation tone Plays at the end of all messages 52 Appendix Handset display screen messages You are accessing an empty caller ID history There are no directory entries The directory is full You cannot save any new entries unless you delete some current entries You have just ended a call There is a call coming in An extension telephone on the same lin
49. e or the handset is in use The battery needs to be charged Mute is off so the other party can hear your voice The microphone is off There is no telephone line connected There are no messages in the answering system There are new voicemail messages from your telephone service provider You have placed the handset in the telephone base without installing a battery in that handset The telephone number you have entered is already stored in the directory The handset has lost communication with the telephone base telephone base The ringer is muted temporarily during an incoming call The entry is now in the directory The handset speakerphone is in use Someone else is already using the answering system on the telephone base While the handset is on a call it is out of range or there is no power at the telephone base 53 Appendix Handset display screen messages You cannot save a caller ID history entry without a number to the directory There are new calls in the caller ID history There are new messages in the answering system 54 Appendix Troubleshooting If you have difficulty with your telephone please try the following suggestions For customer service or to purchase accessories or replacement parts visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 When you call customer service you will need the serial number or model number found on the bot
50. e to a voicemail service offered through your telephone service provider see Answering system and voicemail on page 41 17 Telephone settings Answering system settings Remote access code To access your answering system remotely from any touch tone telephone you need to enter a two digit number 00 99 Unless you change it the remote access code is 19 To change the remote access code 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press ADIR or WCID to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press ADIR or WCID to scroll to gt ANS SYS SETUP then press MENU SELECT 4 Press ADIR or WCID to scroll to gt REMOTE CODE then press MENU SELECT 5 Press ADIR or WcID to select the remote access code or use the dialing keys to enter the correct number 00 99 6 Press MENU SELECT to confirm your setting There is a confirmation tone Q NOTE For more details about the remote access feature refer to Remote access on page 49 Message alert tone When the message alert tone is set to ON and there is at least one new message the telephone base beeps every 10 seconds Unless you change it the message alert tone is set to off To change the setting 1 Follow Steps 1 3 in Remote access code on this page 2 Press ADIR or WCID to scroll to gt MSG ALERT TONE then press MENU SELECT 3 Press ADIR or WCID to choose between ON and OFF 4 Press MENU SELECT to confirm your setting There
51. ephone number from any touch tone telephone 2 When the answering system answers enter the two digit remote access code 19 unless you have changed it refer to Remote access code on page 18 The answering system automatically announces the number of messages new or old if there are any 3 If there are new messages the answering system automatically begins to play all new messages only OR If there are no new messages the answering system automatically begins to play all old messages 4 You can also enter the remote commands Play all messages Press to listen to all messages If there are new messages 1 the system plays back only the new messages oldest first If there are no new messages the system plays back all old messages oldest first Play new messages Press to listen to new messages only 2 Delete a message Press during message playback to delete the current message 3 Delete all old messages Press to delete all old messages 33 Replay current or previous To repeat the message currently playing press 4 after message the answering system plays the day and time the current 4 message was received To listen to the previous message press 4 while the answering system is playing the day and time the current message was received Stop Press to stop playback and recording Play help menu Press to listen to a list of remote commands be Skip to next message Press during playback to skip the current mess
52. er to the directo srsesinesosasenanonerenasend Reviewing the directory To review directory entries To search by name Dialing deleting and editing a directory entry To dial a directory number To delete a directory entry uu eee 32 To edit a directory entry Speed dial locations To assign or reassign a directory entry to a speed dial LOCATION seeesseccseeceeeeeeees 33 To clear a speed dial location To dial a speed dial number Caller ID About calle r Deante o erain re 35 Information about caller ID with call Waiting iieiaeie i R i 35 About home area code ssssssessssssssssssssosc00t00 35 Caller ID HiStOr ys sccsiss ccpatsegstovescarsvesenatsoocsanssentsnecevstece 36 How caller ID history call log works 36 Memory match Caller ID operation Missed new calls indicator cessseecsseseceeeee 37 Reasons for missing caller ID information To review the caller ID history To view the dialing options 38 To dial a caller ID history numbetv 39 To delete caller ID history entries 39 Saving a caller ID history entry in the directory asiaa arar a aN a 40 Answering system Answering system and voicemail 41 Answering system new message IN Ci CATON iiiar eane 41 Answering System OVEFVIEW ou 42 VOICE PROMPTS exiccsccsccccscessccaveasucescessctescensccasvennsdasdse 42 Message capacity Call screeni
53. erphone up to Talk time speakerphone up to four hours five hours Standby up to five days Standby up to seven days Operating times vary depending on your actual use and the age of the battery DECT 6 0 digital technology Telecommunications DECT 6 0 is a new frequency band that transmits your voice across multiple channels This technology provides superior quality of voice and sound high protection against wiretapping and better range than 2 4 GHz and 5 8 GHz phone systems while not interfering with wireless routers Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over a certain distance which can vary with the locations of the telephone base and handset the weather and the construction of your home or office 72 Index Index A Alert tones 52 Alphabetical search 31 Announcement 15 Answer a call 21 Answering mode 16 Answering system 41 50 Answering system and voicemail 41 Answering system settings 15 18 Any key answer 21 Area code 14 35 38 Auto off 21 B Base ringer volume ringer volume control 19 Base volume control 42 45 Battery charging 6 Battery installation 5 C Call intercept 43 Call screening 17 42 Call waiting 24 35 Caller ID 35 Caller ID history call log 36 40 Chain dialing 25 Character chart
54. es Using the handset 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press ADIR or WCID to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press ADIR or WCID to scroll to gt ANSWERING ON OFF then press MENU SELECT 4 Press ADIR or WciD to select between ON and OFF then press MENU SELECT to save the setting There is a confirmation tone Using the telephone base e Press OANSWER ON OFF to turn the answering ae system on or off If the answering system is turned gf ON OFF on it announces Calls will be answered If the answering system is turned off it announces Calls will not be answered Qe NOTES e If the answering system is off and there is an incoming call the system answers after 10 rings and announces to the caller Please enter your remote access code For more information about remote access see Remote access on page 49 e You can turn the answering system on or off from either the handset or the telephone base but you can only use the handset to change the other answering system settings e You cannot turn the answering system on or off while the handset is on a call or the telephone base is playing messages e During an incoming call press ANSWER ON OFF if you wish to immediately send the call to the answering system 16 Telephone settings Answering system settings Call screening setup You can choose whether incoming messages are played through
55. ges are playing on the handset e Press ADIR VOLUME to increase or press WcID VOLUME to decrease the message playback volume e Press 4 SPEAKER to switch between speakerphone and handset earpiece e To repeat the message currently playing press 4 after the answering system plays the day and time the current message was received e To listen to the previous message press 4 while the answering system is playing the day and time the current message was received 1 2 M3 ne ae x5 m6 e Press 6 to skip to the next message e Press 3 to delete the message The handset announces Message deleted e Press 5 to stop the playback 45 Answering system Message playback To delete all old messages Use this feature to delete all old messages Once messages are deleted you cannot retrieve them New unheard messages cannot be deleted until you have listened to them i NOTE If there are no old messages and you press X DELETE on the telephone base the system announces You have no old message On the handset when you select DELETE ALL OLD the screen shows NO MESSAGE To delete all old messages on the telephone base 1 Press X DELETE on the telephone base The system announces To delete all old messages press DELETE again 2 Press X DELETE within three seconds The system announces All old messages deleted To delete all old messages on the handset 1 Press MENU SELECT
56. h by name on page 31 If there are already 100 entries the screen shows DIRECTORY FULL You cannot store a new number until you delete one If the directory is empty when you access it the screen shows DIRECTORY EMPTY Exiting the director Press e OFF CLEAR to cancel an operation back up to the previous menu or exit the menu display Press and hold e OFF CcLEAR to return to idle mode Speed dial overview This telephone has 10 speed dial locations where you can assign telephone numbers from the directory you wish to dial numbers using only two key presses For more details refer to Speed dial locations on page 33 28 Directory Create directory entries To create a new directory entry 1 Press MENU SELECT in idle mode Press ADIR or WciD to scroll to gt DIRECTORY then press MENU SELECT Press ADIR or WcID to scroll to gt ADD CONTACT Press MENU SELECT Enter the telephone number when prompted om BW NY e Copy a number from redial a Press REDIAL PAUSE b Press ADIR or WcID or press REDIAL PAUSE repeatedly to locate the number to copy c Press MENU SELECT to copy the number OR e Use the dialing keys to enter a number up to 30 digits Press ADIR or WciD to move the cursor to the right or left Press and hold REDIAL PAUSE to enter a three second dialing pause a P appears Press DELETE to erase digits Press and hold DELETE to erase all digits 6 Press
57. he call screening will be off for the next incoming call If call screening is on and you want to adjust the playback volume to a comfortable level 1 8 while it is recording messages press AWVOLUME on the telephone base This volume setting is shared with message playback so when you play messages at volume 1 they play at a very low volume If you turn up the volume for playback the call screening for the next incoming message plays at the same volume level If call screening is on and you want to silence the telephone base while it is recording messages press m PLAY stop on the telephone base Call screening will be on for the next incoming call 42 Answering system Answering system overview Call intercept While call screening you can press PHONE FLASH or SPEAKER on the handset to stop recording and speak to the caller Temporarily turn off the message alert tone Follow the step to temporarily silence the message alert tone e When the telephone base is in idle mode press any telephone base key except e HANDSET LOCATOR The message alert tone is activated again with the next incoming message e NOTES e When the telephone base is in idle mode if you press DELETE to temporarily silence the message alert tone there is a voice prompt to direct you to press DELETE again to delete all old messages see To delete all old messages at the telephone base on page 46 If you are not going to delet
58. he telephone for a short time The screen shows LOW BATTERY until you have charged the battery without interruption for at least 30 minutes The following table summarizes the battery charge indicators and actions to take Battery indicators Battery status Action O The screen is blank or shows Battery has no or very little Charge without interruption PLACE IN CHARGER charge The handset cannot until the screen shows be used LOW BATTERY or HANDSET 1 at least 30 minutes The screen shows Battery has enough charge _ Charge without interruption LOW BATTERY and f flashes to be used for a short time until the screen shows HANDSET 1 at least 30 minutes The screen shows HANDSET 1 Battery is charged To keep the battery charged and the battery icon shows place it in the telephone base when not in use a or 5 i NOTES If you are on a call in low battery mode you hear four short beeps every 50 seconds e When you place the handset in the telephone base if no battery is installed in that handset the CHARGE light is off and the screen shows NO BATTERY Follow the instructions in Battery installation on page 5 to install the battery Getting started Wall mount installation The telephone base comes ready for tabletop use If you want to mount your telephone on a wall use the provided wall mount bracket to connect with a standard dual stud telephone wall mounting plate If you do not have this mount
59. ice only you can temporarily switch from pulse to touch tone dialing during a call 1 During a call press TONE Buttons pressed after this send touch tone signals 2 Use the dialing keys to enter the number 3 The telephone automatically returns to pulse dial mode after you end the call Chain dialin While on a call you can initiate a dialing sequence from numbers stored in the directory caller ID log or redial list Doing this can be useful if you need to access numbers other than telephone numbers such as bank account numbers or access codes To access the directory while on a call 1 Press MENU SELECT 2 Press ADIR or WciD to scroll to gt DIRECTORY then press MENU SELECT 3 Press ADIR or WCID to scroll or press the dialing keys 0 9 to find the desired entry see To search by name on page 31 4 Press MENU SELECT The telephone automatically dials the displayed number To access the caller ID log while on a call 1 Press MENU SELECT 2 Press ADIR or WcID to scroll to gt CALL LOG then press MENU SELECT 3 Press ADIR or WCID to scroll to the desired entry To view the dialing options press see To view the dialing options on page 38 4 Press MENU SELECT The telephone automatically dials the displayed number 25 Telephone operation Options while on calls To access the redial list while on a call 1 Press REDIAL PAUSE The screen shows the number most recently called If it
60. ing plate you can purchase one from many hardware or consumer electronics retailers Professional assistance may be required to install the mounting plate Tabletop to wall mount installation To change the telephone base from the tabletop installation to wall mount installation make sure you first unplug the power adapter from the electrical outlet and unplug the telephone line cord from the telephone wall jack 1 Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the telephone base Plug the small end of the larger power adapter into the power jack on the bottom of the telephone base 2 Position the telephone base as shown below Insert the extended tabs of the wall mount bracket into the slots on the back of the telephone base Push the telephone base down until it clicks securely in place 3 Route the telephone line cord through the wall mount bracket hole Route the power cord out of the bottom of the telephone Slots for wall mount bracket installation A DSL filter not included is required if you have DSL high speed Internet service Getting started Wall mount installation 4 Plug the other end of the telephone line cord into the telephone wall jack Plug the large end of the larger power adapter into an electrical outlet not controlled by a wall switch A DSL filter not included is required if you have DSL high speed Internet service 5 Align the holes on the w
61. ing range 72 Index MNCL SX AETA EEE EE EAEE essbansaavpennte 73 You must install and charge See pages 5 and 6 for the battery before using the easy instructions cordless handset Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch The telephone base can be placed on a flat surface or vertically mounted on the wall page 7 For optimum range and better reception place the telephone base in a central and open location If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack page 4 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Your product may be shipped with a protective sticker covering the handset or telephone base display remove it before use For customer service or product information visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Avoid placing the telephone base too close to e Communication devices such as television sets VCRs or other cordless telephones e Excessive heat sources e Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting e Excessive dust sources such as a workshop
62. is a confirmation tone i NOTES e The message alert tone beeps only if all the following conditions are met Answering system is on Message alert tone setting is on There are new messages e To temporarily turn off the message alert tone see Temporarily turning off the message alert tone on page 43 18 Telephone settings Telephone base ringer volume When the telephone is not in use press AY VOLUME on the telephone base to set the ringer volume level 1 5 or turn the ringer off A sample of the ringer sounds as you adjust the volume The telephone base announces Base ringer is off when you set the volume to 0 a NOTE If the handset is on an outside call the telephone base volume cannot be changed 19 Telephone operation Making answering and ending a call Making a call To make a call 1 Press sPHONE EFLASH then wait for the dial tone OR Press 4 SPEAKER to use the speakerphone then wait for the dial tone 2 Use the dialing keys to enter the telephone number The screen displays the elapsed time as you On hook dialing predialing talk in hours minutes and seconds 1 Use the dialing keys to enter the telephone number up to 30 digits e Press and hold REDIAL PAUSE to insert a three second dialing pause a P appears e Press DELETE or e oFF CLEAR to make corrections 2 Press PHONE FLASH to call OR Press 4 SPEAKER to call using the speaker
63. isplay Dial If the telephone number has more than 15 digits only the last 15 digits appear in the caller ID history The telephone can still dial out all digits up to 24 digits of that telephone number You might need to change how a caller ID number is dialed if the entry does not appear in the correct format Caller ID numbers might appear with an area code that is not necessary for local calls or without a 1 that is necessary for long distance calls For details see To view the dialing options on page 38 To delete caller ID history entries To delete a caller ID history entry 1 To delete all caller ID history entries 1 2 Press DELETE to delete the displayed entry from the Press ADIR or WCID to scroll to gt DEL ALL CALLS Press Press MENU SELECT to delete all entries from the While reviewing the caller ID history press ADIR or WCID to browse through the caller ID history and find the entry caller ID history The screen shows DELETING with a confirmation tone Once an entry is deleted you cannot retrieve it Press MENU SELECT in idle mode Press ADIR or WCID to scroll to gt CALL LOG then press MENU SELECT MENU SELECT The screen shows DELETE ALL CALLS caller ID history The screen shows DELETING with a confirmation tone Once entries are deleted you cannot retrieve them OR Press e OFF CLEAR to exit and leave all entries in the caller ID history intact 39 Caller ID
64. l jack may be defective Try using a different wall jack in your home to connect your EL52100 EL52110 telephone or contact your telephone service provider charges may apply I cannot dial out e First try all the suggestions in the item The display shows NO LINE I cannot get a dial tone on this page e Make sure you have a dial tone before dialing The cordless handset may take a second or two to find the telephone base and produce a dial tone This is normal Wait an extra second before dialing 55 Appendix Troubleshooting e Check that all the telephones connected to the same telephone line are hung up e Make sure to set the dial mode to the correct setting pulse dialing or tone dialing for the service in your area see Dial mode on page 14 e Eliminate any background noise Noise from a television radio or other appliances may cause the telephone to not dial out properly If you cannot eliminate the background noise first try muting the cordless handset before dialing or dialing from another room in your home with less background noise e If the other telephones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply My cordless handset isn t performing normally e Make sure the power cord is securely plugged into the telephone base Plug the power adapter into a different working electrical outlet not controlled
65. ly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20cm 8 inches or more This Class B digital apparatus complies with Canadian requirement CAN ICES 3 B NMB 3 B 68 Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy conserving standards right out of the box These instructions are intended for California Energy Commission CEC compliance testing only When the CEC battery charging testing mode is activated all telephone functions except battery charging will be disabled To activate the
66. mance while the microwave oven is operating If your telephone is plugged in with a modem or surge protector plug the telephone or modem surge protector into a different location If this doesn t solve the problem relocate your telephone or modem farther apart from one another or use a different surge protector 58 Appendix Troubleshooting Move your telephone base to a higher location The telephone will have better reception when installed in a high area If the other telephones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack see Telephone base installation on page 4 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters My cordless handset does not ring when receive a call Make sure that the ringer is not turned off Refer to Ringer volume on page 11 Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack Make sure the power cord is securely plugged in The cordless handset may be too far from the telephone base Make sure the battery is fully charged See Technic
67. manufacturer returns the repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date of purchase If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty this limited warranty also applies to repaired or replacement PRODUCT for a period of either a 90 days from the date the repaired or replacement PRODUCT is shipped to you or b the time remaining on the original one year limited warranty whichever is longer 4 What is not covered by this limited warranty This limited warranty does not cover e PRODUCT that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or e PRODUCT that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of the manufacturer or e PRODUCT to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or e PRODUCT to the extent that the problem is caused by use with non AT amp T accessories or e PRODUCT whose warranty quality stickers PRODUCT serial number plates or electronic serial numbers ha
68. mber in the redial list press DELETE to delete the displayed number from the redial list 23 Telephone operation Options while on calls Volume control While on a call press ADIR VOLUME to increase or vciD VOLUME to decrease the listening volume When the volume reaches the minimum or maximum setting you hear two beeps Q NOTE The handset earpiece volume setting 1 5 and speakerphone volume setting 1 6 are independent Mute Use the mute function to turn off the microphone while on a call You can hear the caller but the caller cannot hear you To mute the call e Press MUTE When mute is on the handset screen shows MUTED for a few seconds and the MUTE icon appears until you turn off mute To end mute e Press MUTE and then resume speaking When mute is off MICROPHONE ON appears temporarily on the handset screen OR Mute is automatically canceled when you end the call Flash call waitin For more information on caller ID with call waiting refer to About caller ID on page 35 If you subscribe to call waiting service from your telephone service provider and someone calls while you are already on a call you hear a beep e Press PHONE FLASH to put your current call on hold and take the new call e Press PHONE FLASH anytime to switch back and forth between calls 24 Telephone operation Options while on calls Temporary tone dialing If you have pulse rotary dialing serv
69. mos are stored as messages See Message playback on page 44 for instructions on playback and deletion 47 Answering system Message window displays The message window on the telephone base displays the total number of messages See the following table for other message window displays fF o There are no messages in the answering system 0 After a power failure this flashes to indicate that you need to set the flashing date and time 1 99 e Total number of messages and memos e Current message number during old message playback 1 99 e Total number of new messages and memos The number flashes when flashing there are new messages that have not been reviewed e Current message number during new message playback e After a power failure the number in the message window flashes to indicate that the date and time need to be set 1 99 and F Memory is full Messages must be deleted before new messages can alternating be recorded The answering system is being programmed by the handset The answering system is answering a call or recording a memo or announcement The answering system is being accessed remotely sh Telephone base ringer volume while adjusting Telephone base speaker volume while adjusting 48 Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch tone telephone To remotely access the answering system 1 Dial your tel
70. nce the ringer temporarily on the handset see Temporary ringer silencing on page 20 Ringer tone You can choose one of 10 ringer tones for the handset 1 2 4 Follow Steps 1 and 2 in Ringer volume on this page Press ADIR Or WCID to scroll to gt RINGER TONE then press MENU SELECT Press ADIR Or WCID to sample each ringer tone Press MENU SELECT to save your preference i NOTE lf you turn off the handset ringer volume you will not hear ringer tone samples LCD language You can select the language used for all screen displays 1 2 Press ADIR or WCID to scroll to gt SETTINGS 3 4 Press ADIR or WCID to select ENGLISH FRAN AIS Press MENU SELECT to save your preference Press MENU SELECT in idle mode to enter the main menu Press MENU SELECT twice to select gt LCD LANGUAGE or ESPA OL 11 Telephone settings Handset settings Voicemail waiting visual message waiting indicator If you subscribe to a voicemail service offered by your telephone service provider this feature provides a visual indication when you have new voicemail messages NEW VOICEMAIL and amp appear on the handset screen i NOTES e Your telephone service provider might alert you to new voicemail messages with a stutter broken dial tone Contact your telephone service provider for more details e This feature does not indicate new messages recorded on your telephone s built in answering system
71. nd requests that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty 6 What must you return with the PRODUCT to get warranty service You must a Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty and b Include a valid proof of purchase sales receipt identifying the PRODUCT purchased PRODUCT model and the date of purchase or receipt and c Provide your name complete and correct mailing address and telephone number 7 Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT amp T branded PRODUCT It supersedes all other written or oral communications related to this PRODUCT The manufacturer provides no other warranties for this PRODUCT The warranty exclusively describes all of the manufacturer s responsibilities regarding the PRODUCT There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you might also have other rights that vary from state to state or province to province Limitations Implied warranties including those of fitness f
72. ne contains sophisticated electronic parts so it must be treated with care e Avoid rough treatment e Place the handset down gently e Save the original packing materials to protect your telephone if you ever need to ship it Avoid water e Your telephone can be damaged if it gets wet Do not use the handset in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms e Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone e Your telephone has durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap e Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Pull the telephone out by the unplugged cords 64 Appendix Important safety information A This symbol is to alert you to important operating or servicing instructions that may appear in this user s manual Always follow basic safety precautions when using this product to reduce the risk of injury fire or electric shock Safety information
73. ng Call interceptas esnai Temporarily turn off the message alert tone Message playback To listen tO MESSAGES seseosssseseorseseroocssssrosesssse 44 Options during playback eee 45 To delete all old messages uu eee 46 Recording and playing MEMOS 47 To record a memo To play back memos Message window displays Remote acces Sariei 49 To remotely access the answering Syste Munnen aiaia 49 Appendix Screen icons indicator lights and alert arela lEn AEEA EEEE EE AA ESATA 51 Sereen ICONS eeren ainainen au aTa 51 Handset indicator liGhts 0 esses 51 Telephone base indicator lights Handset alert tones Telephone base alert tones Handset display screen MeSSAQEGS eseeeee 53 Troubleshooting isenana 55 MaiNteManCe pa ccc scarssisscorsstsccisiconcinscnnatenertsesntipnactees 64 Important safety information ou ese 65 Safety information uu eecescsssseesccecssseeeeeeenneeees 65 Especially about cordless telephones 66 Precautions for users of implanted Cardiac PACEMAKELS nissens 66 Pacemaker patient csescsseccsssecsescrseeceseeseees 66 Especially about telephone answering SY SUCIMS ariarian AE E 66 ECG Part68 and ACTA Sanrion 67 FCG Pait Torsion anen EnaA 68 California Energy Commission battery charging testing instructions 69 Limited warranty Technical specifications DECT 6 0 digital technology Telephone operat
74. one line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters The telephone base comes ready for tabletop use If you want to mount your telephone on a wall refer to Wall mount installation on pages 7 for details Telephone wall jack Electrical outlet not 2 controlled by a wall switch Plug the other end of the telephone line cord into a hd telephone wall jack Plug the large end of the power A DSL filter not included adapter into an is required if you have DSL electrical outlet not Telephone high speed Internet service controlled by a wall line cord The DSL filter must be switch plugged into the wall jack Route the cords Plug the small through the slots end of the power adapter into the power jack on the bottom of the telephone base Plug one end of the mG _ telephone line cord nant into the TEL LINE jack on the bottom of the telephone base IMPORTANT INFORMATION Use only the power adapter provided with this product To obtain a replacement visit our website at Www telephones att com or cau 1 800 222 3111 in Canada dial 1 866 288 4268 Getting started Battery installation and charging Battery installation Install the battery as shown below Step 1 Plug the battery connector
75. or a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation might not apply to you In no event shall the manufacturer be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the PRODUCT or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this PRODUCT Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion might not apply to you Please retain your original sales receipt as proof of purchase GL Appendix Technical specifications RF frequency band 1921 536MHz 1928 448MHz Operating temperature 32 F 122 F o c 50 C Telephone base voltage 96 130Vrms AC voltage 60Hz Telephone base voltage 6VDC 400mA DC adapter output Handset voltage 2 4 3 2VDC Charger voltage 6VAC 300mA AC adapter output Operating times and charging time differ depending on the capacity of the battery you are using Battery capacity 300mAh battery 400mAh battery Operating times Talk time handset up to Talk time handset up to seven hours seven hours Talk time speak
76. ory entry on page 29 3 Press MENU SELECT to edit the name Refer to Step 7 in To create a new directory entry on page 29 4 Press MENU SELECT to store your new directory entry The handset shows SAVED and sounds a confirmation tone 30 Directory Reviewing the directory To review directory entries 1 Press ADIR or WcID to browse through the directory Entries Press ADIR when in idle mode to show the first entry in the directory DIRECTORY EMPTY appears if there are no directory entries OR You can also show the first entry in the directory by pressing MENU SELECT when in idle mode Press ADIR or VciD to scroll to gt DIRECTORY then press MENU SELECT twice to select gt REVIEW appear alphabetically by the first letter in the name 2 NOTES If the telephone number in the directory exceeds 15 digits lt x appears in front of the telephone number Press TONE to move towards the end of the telephone number or press to move towards the beginning of the telephone number If you pause for too long while reviewing an entry the procedure times out and you have to begin again To search by name Press ADIR when in idle mode to show the first entry in When an entry appears press the dialing keys 0 9 to the directory start a name search alphabetical search The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the
77. phone OR Press and hold e OFF CLEAR to return to the idle mode ae NOTE Pressing PHONE FLASH to access services from your telephone service provider does not affect the elapsed time Temporary ringer silencing To silence the ringer temporarily on the handset only e While the telephone is ringing press e OFF CLEAR or MUTE To silence the ringer temporarily on the telephone base e While the telephone is ringing press WVOLUME on the telephone base This turns off the ringer without disconnecting the call The next incoming call rings normally at the preset volume 20 Telephone operation Making answering and ending a call Answering a call e Press any dialing key known as Any Key Answer or PHONE FLASH OR e Press 4 SPEAKER to use the speakerphone Speakerphone During a call press 49 SPEAKER to switch between speakerphone and normal handset use Press e OFF CLEAR to hang up a NOTE After installing the battery in the handset the screen may show LOW BATTERY If you use the speakerphone at this time the battery may become depleted Follow the instructions in Battery charging on page 6 Ending a call e Press e OFF CLEAR OR e Put the handset in the telephone base to end the call known as Auto Off 21 Telephone operation Redial The handset stores the 20 most recently called numbers in the redial list To review numbers in the redial list 1 Pres
78. phone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 67 Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not express
79. r to press MUTE again to turn the microphone on Excessive background noise will cause a speakerphone to fade in and out Try controlling the background noise by turning off any audio devices near the speakerphone Also try to avoid interrupting the person at the other end of the conversation while the person is speaking If background noise cannot be controlled you should terminate speakerphone operation and return to normal handset mode hear other calls while using my telephone Disconnect the telephone base from the telephone wall jack and plug in a different telephone If you still hear other calls the problem is probably in your wiring or telephone service Call your telephone service provider charges may apply My calls cut in and out while I m using my cordless handset Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from electronic devices such as wireless routers or other cordless telephones Move the handset closer to the base The operating range may vary with environmental conditions and time of use There may be places within your environment that a cordless telephone will not work well If the problem only occurs in certain areas of your environment you can conclude that there is nothing wrong with the telephone Do not install this telephone near a microwave oven or on the same electrical outlet You may experience decreased perfor
80. s MENU SELECT 3 Press ADIR or WCID to scroll to gt KEY TONE then press MENU SELECT 4 Press ADIR or WcID to select ON or OFF 5 Press MENU SELECT to save your preference Set date time The answering system announces the day of the week and time of each message received prior to playing it If you subscribe to caller ID service the day month and time are set automatically with each incoming call see About Caller ID on page 35 However the year must be set so that the day of the week can be calculated from the caller ID information Follow the steps to set the month day year and time 1 Follow Steps 1 and 2 in Key tone on this page 2 Press ADIR or WCID to scroll to gt SET DATE TIME then press MENU SELECT 3 Use the dialing keys 0 9 to enter the two digit number 01 12 for the month 4 Use the dialing keys 0 9 to enter the two digit number 01 31 for the day 5 Use the dialing keys 0 9 to enter the two digit number 00 99 for the year Press MENU SELECT 6 Use the dialing keys 0 9 to enter the two digit number 01 12 for the hour 7 Use the dialing keys 0 9 to enter the two digit number 00 59 for the minute 8 Press ADIR or WcID to choose AM or PM Press MENU SELECT to confirm There is a confirmation tone 13 Telephone settings Handset settings Home area code If you dial seven digits to make a local call no area code required enter your area code into the telephone as th
81. s REDIAL PAUSE in idle mode 2 Press ADIR or WCID or press REDIAL PAUSE repeatedly to scroll through the 20 most recently called numbers up to 30 digits each The handset beeps twice at the beginning or the end of the list 3 Press e OFF CLEAR to exit the redial list i NOTE If you access an empty redial list the handset sounds an error tone To call a number from the redial list e With the desired number from redial displaying press PHONE FLASH or 4 SPEAKER to dial known as Display Dial OR 1 Press PHONE EFLASH or 4 SPEAKER and then wait for the dial tone 2 Press REDIAL PAUSE The screen shows the number most recently called If it is not the desired number press ADIR or WCID to scroll to the desired number 3 Press MENU SELECT The handset dials the displayed number Q NOTE If you access an empty redial list the handset sounds an error tone To copy a number from the redial list to the directo 1 While reviewing the desired number in the redial list press MENU SELECT twice to edit the telephone number Refer to Step 5 in To create a new directory entry on page 29 2 Press MENU SELECT to add the name Refer to Step 7 in To create a new directory entry on page 29 3 Press MENU SELECT to store your new directory entry The handset shows SAVED and sounds a confirmation tone 22 Telephone operation Redial To delete a number in the redial list e While reviewing a nu
82. the battery charger e Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel metal hydride rechargeable batteries when taken out of service within the United States These batteries may be taken to a participating local retailer of replacement batteries or recycling center You may call 1 800 8 BATTERY for locations accepting spent Ni MH batteries RBRC and 1 800 8 BATTERY are registered trademarks of the Rechargeable Battery Recycling Corporation Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker
83. the current announcement on this page 2 Press MENU SELECT to select gt ANNOUNCEMENT The system announces To play press 2 To record press 7 3 Press 7 The system announces Record after the tone Press 5 when you are done 4 Face the handset and speak towards the microphone to record your announcement 5 Press 5 when you finish the recording The handset plays back the recorded announcement ae NOTE lf the answering system memory is full when you press 7 in Step 3 the answering system announces Memory is full You must delete some messages before you can record a new announcement Refer to Message playback on page 44 15 Telephone settings Answering system settings To delete your announcement 1 Follow Steps 1 through 4 in To play the current announcement on page 15 to play the announcement 2 Press 3 during playback to delete your recorded announcement The system announces Announcement deleted If your announcement is deleted calls are answered with the default announcement Hello Please leave a message after the tone Answering mode Unless you change it the answering system is on and ready to record messages If the answering system is on the ANS ON icon displays on the handset screen and the ANSWER ON OFF light on the telephone base is on You can turn the answering system off but if you do so the answering system does not answer calls and record incoming messag
84. the desired speed dial location 5 Press MENU SELECT to show the directory 6 Press ADIR or WciID to browse through the directory and find the desired entry OR Use the alphabetical search to find the desired entry Refer to Steps 2 and 3 in To search by name on page 31 7 Press MENU SELECT to confirm The name up to 12 characters of the desired directory entry appears in the selected speed dial location Q NOTES If the directory is empty when you press MENU SELECT in Step 5 the screen shows DIRECTORY EMPTY e If the speed dial location you selected is occupied the new directory entry you selected replaces the old one Take caution not to replace entries you do not wish to delete from the speed dial locations To clear a speed dial location 1 Follow Steps 1 through 3 in To assign or reassign a directory entry to a speed dial location on this page to enter the speed dial list 2 Press ADIR or WCID to scroll to a speed dial location 3 Press DELETE to clear the selected speed dial location lt EMPTY gt appears in that speed dial location Q NOTE Clearing the speed dial locations does not affect the entries in the directory 33 Directory Speed dial locations To dial a speed dial number 1 When in idle mode press and hold a dialing key 0 9 to 2 3 choose the desired speed dial entry el 2 Press PHONE FLASH or SPEAKER to dial the displayed ffy vB ay telephone number known
85. the speaker on the telephone base while they are being recorded To change the settings 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press ADIR or WCID to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press ADIR or WCID to scroll to gt ANS SYS SETUP Press MENU SELECT 4 Press MENU SELECT to select gt CALL SCREENING 5 Press ADIR or WCID to choose between ON and OFF 6 Press MENU SELECT to confirm your setting There is a confirmation tone ae NOTE For more details about the call screening feature see Call screening on page 42 Number of rings You can set the answering system to answer an incoming call after two four or six rings You can also select toll saver which is explained below Unless you change it the answering system answers an incoming call after four rings To set the number of rings 1 Follow Steps 1 3 in Call screening setup on this page 2 Press ADIR or WCID to scroll to gt OF RINGS then press MENU SELECT 3 Press ADIR or WCcID to scroll and choose among 2 4 6 or TOLL SAVER e Toll saver the answering system answers a call after two rings when you have new messages and after four rings when there are no new messages This feature allows you to check for new messages and avoid paying long distance charges if you are calling from out of your local area 4 Press MENU SELECT to confirm your setting There is a confirmation tone Qe NOTE If you subscrib
86. tom of the telephone base My telephone doesn t work at all Make sure the power cord is securely plugged in Make sure that the battery connector is securely plugged into the cordless handset Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack Make sure the battery is fully charged See Technical specifications on page 72 for battery charging times For optimum daily performance return the cordless handset to the telephone base when not in use If the battery is depleted it may take approximately 30 minutes to charge the handset before it shows LOW BATTERY refer to Battery charging on page 6 for details Reset the telephone base Unplug the electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset You may need to purchase a new battery Please refer to Battery installation on page 5 The display shows NO LINE I cannot get a dial tone Try all of the suggestions as mentioned above e If the previous suggestions do not work disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone e If there is no dial tone on that other telephone either your telephone line cord may be defective Install a new telephone line cord e If changing the telephone line cord does not help the wall jack or the wiring to this wal
87. u should hear tones If you hear clicks the telephone is not a touch tone telephone and cannot activate the answering system 61 Appendix Troubleshooting e The answering system may not detect the remote access code while your announcement is playing Try waiting until the announcement is over before entering the code e There may be interference on the telephone line you are using Press dial keys firmly The answering system does not record messages e Make sure the answering system is on see Answering mode on page 16 e Make sure the memory of the answering system is not full When the answering machine memory is full it does not record new messages until some old messages are deleted e If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail see Answering system and voicemail on page 41 To determine how many rings activate your voicemail contact your telephone service provider e If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems Announcement is not clear e When you record your announcement make sure you speak in a normal tone of voice toward the microphone on the handset e Make sure there is no background noise TV music etc while recording subscribe to a nontradition
88. uired to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please e Remain on the line and briefly explain the reason for the call before hanging up e Perform such activities in off peak hours such as early morning or late evening Industry Canada This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1B The REN is an indication of the maximum number of devices allowed to be connected to a tele
89. uters wireless routers microwave ovens and other cordless telephones can interfere with the performance of your cordless telephone You may be able to improve the performance of your telephone by installing the telephone base as far away as possible from other electronic devices Do not install this telephone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If your telephone is plugged in with a modem or a surge protector plug the telephone or modem surge protector into a different location If this doesn t solve the problem relocate your telephone or modem farther apart from one another or use a different surge protector 57 Appendix Troubleshooting Move your telephone to a higher location The telephone will likely have better reception when installed in a high area If the other telephones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply experience poor sound quality when using the speakerphone For increased sound quality while using the speakerphone place the handset on a flat surface with the dial pad facing up When using a speakerphone controlling background noise in your environment is essential While you are listening to your party press MUTE to temporarily turn your microphone off When it is your turn to speak remembe
90. ve been removed altered or rendered illegible or e PRODUCT purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to products used for rental purposes or e PRODUCT returned without a valid proof of purchase see item 6 or e Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit TO Appendix Limited warranty 5 How do you get warranty service To obtain warranty service in the United States of America visit www telephones att com or cau 1 800 222 3111 in canada dial 1 866 288 4268 NOTE Before calling for service please review the user s manual A check of the PRODUCT S controls and features might save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location The manufacturer will return repaired or replaced PRODUCT under this limited warranty Transportation delivery or handling charges are prepaid The manufacturer assumes no risk for damage or loss of the PRODUCT in transit If the PRODUCT failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty the manufacturer notifies you a

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