Watchguard User`s Guide for Website.cdr
Contents
1. Reference rice Voltage saas Verdana 8 mp Eur n SETA at F sein Pint Fon Jon 0 a8 12028 E EEIRecod Loe votre L Enable Fier RC EE Event Code Name Voltage Date amp Tene TA Dur dus Input Voltage L N 25 66 Postive spike on eus GND 54 Jan 06 2015 13 4856 60 2a es Posme spike on Neutra OND 58 Jan08 205134870 60 23 3 Normalvoipe Ma Vans 2005134338 12880 22 50 Black out 4 Jan 06 2015 12 42 49 30127 gt EEE TETE NE Input Voton W 0ND Dogo m ce E fia 50 Black out Jan 06 2015 1240 66 16403 ha 53 Normal Voltage 132 Jan 06 2015 13 40 28 on 2 se Record rign vottage 141 Jan08 2015134018 13928 a 53 Normal Voltage 6 Jan 06 2015 13 3961 9299 fa 52 Record Lowvottage 54 dano8 2015133833 27930 fe s2 Racor vowvorage ma anos 2015 133814 24605 a 50 Black out 42 Jan 06 2005 1238 17 mar 3 5 Normal Voltage 115 Jan 06 2015 13 38 07 12858 g Log Erased 0 Jan 06 2015 1205 25 nose a Chart format LECIE EAA Ik Porter Connection OK Reterence Device Wiring OK Point Count 27 CS Outlet on Q Zoom Frequency 600 Voltage Events Chart amo Han 06 am vonage 116 in 138442 1e 1 10 130 120 Input Voltage N GND 133600 133700 133000 154120 154300 00 134900 135100 Watchguard User s Guide 5 3 Setting the Parameters Via Software Some of parameters used in the device can be changed by the Watchguard Monitor software When the settings form i2. 6000V ov 6000V 1 1 il 1 1 0 10 20 30 TIME us The 100 kHz Ring Wave voltage and current IEEE 62 41 CAT A Ringwave 6000v r r r r 4 3000V 1 T Front Time 1 2 us Front Time 8 us Z 1500 mv Duration 50 us VV p Duration 20 us ov 1 1 1 0 20 40 60 80 100 0 10 20 30 40 50 TIME us TIME us Combination Wave open circuit voltage Combination Wave short circuit current IEEE 62 41 CAT B impulse High High voltage recorded HIGH LINE un m VOLTAGE HIGH Voltage Swell LCD SCREEN Low Low voltage sags recorded LOW LINE pR VOLTAGE LOW Voltage Sag LCD SCREEN 2 Watchguard User s Guide Black out Line voltage below 60V recorded POWER OUTAGE BLACKOUT LCD SCREEN Cutoff Low Low voltage cut off recorded output disconnected UNDER CUT OFF LOW VOLTAGE LCD SCREEN Cutoff High High voltage cut off recorded output disconnected PROLONGED ay OVER VOLTAGE CUT OFF HIGH LCD SCREEN SINE WAVE NML Normal voltage recorded NORMAL NML LCD SCREEN Watchguard User s Guide 13 GND DIS No or poor safety ground connection recorded GND DIS LCD SCREEN REV Pol Reverse polarity recorded REV POL LCD SCREEN Erased All of recorded data has been erased ERASED LCD SCREEN Ground ok Safety ground connection is acceptable GROUND OK
3. Do not install this device if there is not at least 10 meters 30 feet or more of wire between the electrical outlet and the electrical service panel CAUTION Risk of Electric Shock Do not plug into another relocatable power tap ATTENTION Utiliser uniquement dans des endroits secs l int rieur vitez de faire tomber l appareil e Ne branchez le Watchguard dans une prise de terre trois volets Cette unit ne doit pas tre utilis avec tout type de terrain ascenseur ou broches liminateur Ne pas ouvrir l unit Watchguard il n y a pas de pi ces r parables Ouverture de l unit annulera votre garantie ATTENTION Cet appareil dispose d une protection interne qui va d connecter le composant de protection contre les surtensions la fin de sa vie utile mais se maintenir au pouvoir la charge maintenant sans protection Si cette situation est souhaitable pour l application suivez les instructions du fabricant pour le remplacement de l appareil ATTENTION Ne pas installer cet appareil si il n y a pas au moins 10 m tres 30 pieds ou plus de fil entre la prise lectrique et le panneau de service lectrique ATTENTION Risque de choc lectrique Ne branchez pas dans une autre puissance robinet d localisables If you have any questions call us at our Tech Support line toll free 1 800 772 7633 or email us at support smartpowersystems com 2 Watchguard User s Guide 1 Watchguard Overview 1 1
4. LED MONITORING Slow blinking every second Power line voltage and wiring is being monitored and the output connection is in progress if proper wiring and normal voltage is detected Fast blinking every 0 5 second Line voltage is out of range whether cutoff high or cutoff low Red LED FAULT Site wiring fault either reverse polarity or safety ground disconnection is detected In this case the Yellow Monitoring LED keeps blinking every 1 second Green LED COMMUNICATING Continuous blinking The data is being downloaded by the software Blink once Unitis recording a power issue Green LED PROTECTED ON Power line voltage and wiring is ok and the output is connected OFF The output is cut off due to one of the following conditions 1 Power Line voltage out of range Cut off Low or Cut off High 2 Wiring Fault 3 Power Outage Appendix 2 Description of abbreviations on Watchguard A Recorded events 1 NML Normal voltage recorded 2 LN Line Neutral Voltage 3 NG Neutral Ground Voltage 4 LNSPKP Positive spike on Line Neutral 5 LNSPKN Negative spike on Line Neutral 6 NGSPKP Positive spike on Neutral Ground 7 NGSPKN Negative spike on Neutral Ground 8 High High voltage 9 Low Low voltage sag 10 GND DIS No or poor safety ground connection recorded 11 REV Pol Reverse polarity recorded 12 RLY FAL Relay Fault recorded 13 Black out Line voltage below 60V recorded 14 Cutoff Low Lo
5. O1 amp N Cas Jens eme Lame ms Lames ee ee eme SI a a GO So a CS SOS on a ea Oo A a Cas Lens ean ca ce cae cae Cc eme c eE a a OO oo oo e Figure 2 Front panel Watchguard User s Guide 2 3 Rear Panel View 1 Screws place for installing on the wall 2 Battery replacement cover Figure 3 Rear panel 2 4 Under Panel View 1 Input cable 2 Output cable optional Figure 4 Bottom panel view 6 Watchguard User s Guide 2 5 Side Panel View 1 DB9 communication port 2 CAT5e Network RJ45 jack 3 Phone Line RJ11 jack Figure 4 Side panel view 3 Hardware Installation 1 Turn off and un plug equipment to be protected from wall outlet 2 Plug the equipment into the Watchguard Unit 3 Plug the Watchguard unit into grounded wall outlet 4 Your equipment is now fully protected Place the Watchguard where monitoring lights can be observed Installation for Protection of Telephone Line and Network Cable TELEPHONE 1 Unplug the equipment s telephone cable from the wall jack and plug into the RJ11 DEVICE on the Watchguard 2 Plug the provided telephone cable to the RJ11 jack LINE on the Watchguard 3 Plug the other end of the telephone cable into the RJ11 wall jack CAUTION Never install telephone wiring during a lightning storm Disconnect telephone line at the network interface before installing the secondary protector Intended for indoor use only Telephone
6. connected to a PC with an internet connection and the Watchguard software running This feature may not work with certain Internet Service Providers that block outgoing SMTP communications So users should check with their ISP for compatibility 1 3 Protection Systems Lightening and spike protection Protection against out of range input voltage variations Common Mode noise protection Tel Fax Modem Network surge suppression 1 4 Safety and Operation Points Read this user s manual before installing This device is designed for indoor use do not aexpose to moisture rain excessive heat or direct sunlight Leave adequate space around all sides of the device at least 10cm for proper ventilation Do not allow liquid or any foreign object to enter to device Avoid installing the device near the flammable material The appropriate temperature for operation is 0 40 c Install the device away from high temperature to avoid increasing the device temperature 10 cm Figure 1 Placement 4 Watchguard User s Guide 2 Schematic 2 1 Package Contents Watchguard unit USB to Serial cable Watchguard monitoring software User s manual 2 2 Front Panel View 1 AC line status indicator SWF indicator Memory indicator Normal line indicator LCD Scroll up button A Scroll down button Y ESC button Select button ENT 10 Output outlet 11 Isolated output outlet
7. inside the unit and can be accessed from the back of the unit Step 1 Open the battery compartment by unscrewing the small screw Step 2 Replace the battery with the same size model and rating as the old one Failing to do so will result in damage to the unit or losing power event logs Watchguard User s Guide 21 7 Technical Specifications OUTPUT PROTECTION POWER CONDITIONING DIMENSIONS in mm WEIGHT LB KG Nominal Voltage VAC MAX continuous current A Frequency Hz Nominal Output Voltage VAC MAX continuous current A Frequency Hz Response time Efficiency Noise attenuation Common mode noise rejection Freq 150 KHz to 6 MHz Normal mode noise rejection Freq 150 HHz to 30 MHZ EMI RFI Freq 30 KHz to 30 MHZ Pass through voltage on common mode N G 120 15 20 50 60 120 15 20 50 60 Instant 99 More than 70dB More than 60dB More than 70 dB lt 1V Pass through voltage on normal mode L N ENVIRONMENTAL z CONDITIONS Temperature C WxDxH Net Shipping Specifications are subject to change without notice 22 0 40 7 37X10X1 75 187 19X254X44 45 3 20 1 45 445 2 01 Watchguard User s Guide 8 Troubleshooting PROBLEM SOLUTION No information on LCD display Red LED Fault is blinking Make sure the Watchguard is plugged in Site wiring fault is either reverse polarity or safety ground disconnection is detected In
8. normal and common mode noise which accounts for 90 of power related problems experienced by copiers mailing systems large format printers and other office equipment AUTOMATIC VOLTAGE REGULATOR AVR SERIES Regulates the voltage to protect equipment against voltage sags and brownouts as well as voltage swells Electronic systems are designed to operate based on a clean and constant supply of AC voltage Smart Power Systems AVR line provides boost amp buck capability to eliminate under or over voltage fluctuations UNINTERRUPTIBLE POWER SUPPLIES UPS SERIES Smart Power Systems Uninterruptible Power Supplies UPS with integrated TBF Technology provide on line power conditioning WARRANTY Limited Lifetime Warranty All Watchguard Series are guaranteed free of defects in material or workmanship for the life to the original purchaser or they will be repaired or replaced free of charge See our website for more details www smartpowersystems com 25 000 Connected Equipment Warranty If the Smart Power Systems equipment fails and this failure allows a surge to pass through and damage the connected equipment Smart Power Systems will pay for the repair or replacement of the connected equipment of the original purchaser See our website for more details www smartpowersystems com content main cepp html IMPORTANT If for any reason you need to return the Watchguard unit to the manufacturer you should obtain an RMA Return
9. understand screen displays events which can be accessed by scrolling within the menu Not only is this convenient for technicians but essential for easy access to important information regarding the power conditions in the building This information can also be accessed via computer 6 Communication and Messaging Via Email In the event that the connected equipment is down the Watchguard will notify the administrator via email with an optional Smart adapter The Watchguard can also be programmed to restart the connected equipment 7 Internal Battery If during monitoring a power outage happens it will still shows accurately real time and date of power events thanks to its internal battery 8 Advanced Software The Watchguard s software comes packed with the most advanced features in the industry It provides complete report of problems It gives real time status of power It provides configuration settings of thresholds of power voltage protection levels of unit Watchguard User s Guide RECORDS AND DISPLAYS EVENT S TIME AND DATE View events as graphics or charts PARAMETER SETTINGS Users have this capability to change the default parameters which were set on Watchguard For example they can set over and under voltage shutdown thresholds EMAIL NOTIFICATION Allows for the configuration of email settings Users can send all the recorded data to their defined Email addresses The email feature is only available when Watchguard is
10. 23 Appendixt LED indicators 2 22 iccarisaeiddiaensteaeseiiversidsvebibens tawenedieauees 24 Appendix2 Description of abbreviations on Watchguard 24 Watchguard User s Guide Use this user s guide for the following products MODEL DESCRIPTION WGTBF15C 1111TN 15A 120V with 1 5 15R pigtail outlet WGTBF15C 1121TN 15A 120V with 2 5 15R outlets WGTBF15C 1131TN WGTBF15C 1141TN 15A 120V with 2 5 15R outlet and 1 pigtail 15A 120V with 2 5 15R outlet and 2 pigtails WGTBF20C 1211TN 20A 120V with 1 5 20R pigtail outlet WGTBF20C 1221TN 20A 120V with 1 5 15R outlet and 1 5 20R pigtail outlet WGTBF20C 1231TN Watchguard User s Guide 20A 120V with 2 5 15R outlets and 1 5 20R pigtail outlet CAUTION e Use only in dry locations indoors e Avoid dropping the unit Only plug the Watchguard into a three pronged grounded outlet This unit is not to be used with any type of ground lift or pin eliminator Do not open the Watchguard unit there are no serviceable parts inside Opening the unit will void your warranty CAUTION This device features an internal protection that will disconnect the surge protective component at the end of its useful life but will maintain power to the load unprotected However if this situation is undesirable for the application follow the manufacturer s instructions for replacing the device CAUTION
11. Key Features Ability to disconnect the output due to high or low voltage Ability to disconnect the output due to disconnected Ground Ability to disconnect the output due to reversed input Line Neutral Records the high low voltage or disconnected AC line events Records the Line Neutral spike in 10us sampling Records the Neutral Ground spike in 10us sampling Recognizes the line neutral relays failure and records them 1 2 Detailed Features 1 Smart Power Monitor e Keeps watch of all power activity e It displays real time and date of occurrence via LCD display and software 2 Diagnostic System e t records power outages brownouts power swells over voltage normal mode and common mode transients high and low frequency 3 Extreme Power Protection e Protects from spikes surges prolonged over voltage and many other power problems with patented TBF Technology e Reduces downtime error codes paper jams No problem found service calls 4 Modem amp Data Protection Protection is extended to your phone and network lines with the addition of RJ11 and RJ45 jacks on the Watchguard unit creating ideal protection for Fax Internet Network users Power surges can pass to the connected equipment through phones lines and network cables 5 Diagnosis Through Unit Itself Unlike other products out there the Watchguard displays real time and date of each occurrence via LCD screen without the need of a computer The easy to
12. LCD SCREEN 14 Watchguard User s Guide 4 3 1 4 Low Cut off voltage setting This recording level of Low cut off voltage is adjustable from 70V to 110V Each pressing of A W buttons increases decreases this level by 5 volts Press select ENT button to save the desired level or ESC button to ignore your changes 4 3 1 5 High log level In order to record voltage logs high voltage level for logging can be set here You can increase decrease the voltage level by pressing A buttons Each pressing changes the level by 5 volts Note this parameter should be at least 6 volts lower than high cut off voltage Press select button to save the desired level or ESC button to ignore your changes 4 3 1 6 Low log level In order to record voltage logs low voltage level for logging can be set here You can increase decrease the voltage level by pressing A Y buttons Each pressing changes the level by 5 volts Press select button to save the desired level or ESC button to ignore your changes Watchguard User s Guide 15 4 3 2 Summary of Rules for Line Neutral Voltage Settings Output is disconnected and event is recorded High cut off voltage setting 110V 250V Only one event is recorded High log level must be 6 Volt lower than high cut off voltage Normal Low log level must be 6 Volt higher than low cut off voltage Only one event is recorded Low cut off voltage setting 70V 110V Output is disconnected and event
13. Line Protection clamping voltage 250 350 vdc NETWORK 1 Unplug the equipment s network cable from the wall RJ45 network jack and plug into the RJ45 DEVICE on the Watchguard 2 Plug the provided network cable to the RJ45 jack LINE on the Watchguard 3 Plug the other end of the network cable into the wall RJ45 network jack Your equipment is now fully protected Place the Watchguard where monitoring lights can be observed FRONT PANEL SIDE PANEL CAT 5e Network RJ45 Phone Line RJ11 Communication Port DEVICE LINE DEVICE LINE Ae TO TELEPHONE TO COMPUTER WALL RJ45 PLUG NETWORK WALL JACK YOUR JACK DEVICE HERE TONOUR DEVICE TO YOUR DEVICE TO WALL OUTLET Watchguard User s Guide 4 Control Panel Features and Programming VOLTAGE HIGH LOW WIRING FAULT GROUND OK POWER EVENT Events 1 23 OUTPUTPROTECTED Smart Power Sys Watchguard V1 06 Welcome screen After 5 seconds Date WED 10 10 Jan 1 2014 After 3 seconds Input Voltage gt Vin 112 Vac Frequency Freq 60 1 Hz After 3 seconds Ground Connection Ground OK Events Recorded tt Events 128 4 1 LCD Screen The following rotary parameters will be shown on LCD after 5 seconds of turning the device on Each parameter page can be selected by pressing the select button You can proceed to the next page by pressing it one more time By pressing the ESC button you will go back t
14. Material Authorization number before returning the unit To request an RMA number please call 1 800 772 7633 or visit the website at www smartpowersystems com support 2 rma SmartPower ss SYSTEMS A POWER QUALITY COMPANY 1760 Stebbins Drive Houston Texas 77043 Tel 713 464 8000 Fax 713 984 0841 E mail support smartpowersystems com www smartpowersystems com 1 800 882 8285
15. Monitoring Electronic Power Conditioner VOLTAGE HIGH LOW WIRING FAULT GROUND OK POWER EVENT Events 123 output PRorecteo AT CHG LJA FRED MONITOR DIAGNOSE PROTECT Thank you for purchasing this Watchguard Smart Power Systems is dedicated to developing and manufacturing the highest performance power protection and filtration devices for your electronic equipment Proper use of this device will provide the protection needed for your connected equipment SmartPower ee SYSTEMS A POWER QUALITY COMPANY PREFACE This manual contains important instructions and warnings that should be followed during the installation operation and storage of the device Because non compliance items may cause irreparable damage and void the guarantee please read the manual thoroughly and save it in an appropriate place for a productive and safer use CONTENT PAGES 1 Watchguard OVEMIEW ii cise nace arise ea ee me ur ea eee er a eee na ae eae ane E 3 2 Schemat o ass ec Sohn ate behead etre cre chem goes Joe one See 5 3 Hardware installationis2ss4seeee2 cee cee she Sie weds es ERR E ES ARETE PER ONUS EDENE ERENER 7 4 Control panel Features amp programming 8 9 SoftWare installato 5 526228 eee owes annee eee RERA 18 6 Baltlehy nasenne a E E E E Meee eae teat aee 20 7 Technical Specifications 5206 05 e nar Er AA EEEE eee ee eee de 22 SMOUBESHOOUNG see eae wes a hava a NE na eee
16. ch pressing changes the level for 10 volts Press select button to save the desired level or ESC button to ignore your changes 4 3 1 3 High Cut off voltage setting This recording level of High cut off voltage is adjustable from 110V to 250V Each pressing of A buttons increases decreases this level by 5 volts Press ENT button to save the desired level or ESC button to ignore your changes 10 Watchguard User s Guide Power Problems Type of Event The following are the power problems that are detected captured and recorded by the Smart Power Watchguard Note The Transformer Based Filter TBF technology integrated into the Watchguard filters out the transient spikes down to the safe level to provide computer grade power for all microprocessor based equipment Refer to page 22 Protection and Power Conditioning specification LNSPKP Positive spike on Line Neutral TRANSIENT SPIKES Line Neutral Positive LCD SCREEN LNSPKN Negative spike on Line Neutral TRANSIENT SPIKES Line Neutral Negative LCD SCREEN NGSPKP Positive spike on Neutral Ground TRANSIENT SPIKES Neutral Ground Positive LCD SCREEN NGSPKN Negative spike on Neutral Ground TRANSIENT SPIKES Te J E E Neutral Ground Negative LCD SCREEN Watchguard User s Guide 11 Notes Watchguard is capable of capturing the following transient spikes wave forms across Line Neutral and Neutral Ground wires as identified by IEEE Standard 62 41
17. is recorded 16 Watchguard User s Guide 4 4 Erasing Log From the Welcome screen press the buttons ESC and ENTER at the same time for 2 seconds anni a Ee Press both for 2 seconds ManMenu 4 Scroll down to gt gt 2 Log Erase gt gt 2 Log Erase w Press ENT to erase log Sure to Erase Press ENT to erase log No ESC Yes ENT Y or press ESC to keep it 4 5 Setting the Clock 1 From the Welcome screen press the buttons ESC and ENTER at the same time for 2 seconds sess pin ESS Press both for 2 seconds 2 Scroll down to gt gt 3 Clock Set Press ENTER Press ENT to set the clock Main Menu A gt gt 3 Clock Set yw 3 Use the v or arrows to set the month Press ENTER to set Repeat the same steps for day year seconds minutes and hour Press ESC when done WED 10 10 Jan 1 2014 4 6 Settings to Factory Defaults From the Welcome screen press the buttons ESC and ENTER at the same time for 2 seconds WED 10 10 ae Sea Jan 1 2014 ress both for 2 seconds Main Menu A Scroll down to gt gt 4 Default Sets gt gt 4 Default Sets Press ENT to access it Set to Defaults Press ENT to set to default No ESC Yes ENT or press ESC to keep as is Watchguard User s Guide 17 5 Software Installation ln The Watchguard Monitor software is used for managing the Watchguard device The Watchguard Monitor al
18. k gt gt 3 Clock Set y Read page 13 for instructions Main Menu Press ENT to go to default sets gt gt 4 Default Sets Read page 13 for instructions v Watchguard User s Guide 9 4 3 Setting the Parameters 1 From the Welcome screen press the buttons ESC and ENTER at the same time for 2 seconds WED 10 10 ESC Jan 1 2014 Press both for 2 seconds 2 Scroll down to gt gt 1 Settings Press ENTER Main Menu 4 Press ENT to view or change level gt gt 1 Settings y Settings Menu Vv gt gt LN Spike Level Press ENT to change level Use arrows to increase or decrease L N Spike Level 400 the voltage level Press ENT to set 3 Repeat step 1 and 2 to set the parameters for each category The following levels are the default values 1 LN Spike Level 400 2 NG Spike Level 200 3 High Cut Level 145 4 Low Cut Level 80 5 High Log Level 135 6 Low Log Level 90 4 3 1 Settings 4 3 1 1 L N spike level Threshold level of L N spike can be adjusted here and it varies from 200V to 500V You can increase decrease the level by pressing A Y buttons Each pressing changes the level for 10 volts Press select button to save the desired level or ESC button to ignore your changes 4 3 1 2 G N Spike Level Threshold level of N G spike can be adjusted here and it varies from 35V to 200V You can increase decrease the level by pressing A Y buttons Ea
19. lows you to download information from a Watchguard device into a computer on a regular recurring basis Data transfer is performed through interconnection between a RS232 Serial Port on the Watchguard device and a computer The Watchguard Monitor provides complete report of problems It gives real time status of power It provides configuration settings of thresholds of power voltage protection levels of unit The Watchguard Monitor provides a user friendly environment to communicate with device gather information analyze and display the information in two formats table and chart 5 1 Connecting to Watchguard 1 Install Watchguard Monitor on your PC by inserting the provided CD and following instructions 2 Plug the device into the PC using the RS232 Serial port 3 Software can detect the COM port automatically Click on Connect button If it does not connect please see troubleshooting in section 8 Communicate Connect Disconnect After connecting to device To this Status successfully Status view Connection Lost Connection OK change from Wiring Wiring ok Outlet 2 Outlet ON Frequency Frequency 59 9 Hz Input Voltage L N Input Voltage L N Input Voltage N GND Input Voltage N GND 18 Watchguard User s Guide 5 2 Viewing Events Events can be displayed in two formats in the Watchguard Monitor software table and chart Table format
20. o the rotary parameters screen Date and time Indicates the current date and time Input voltage and frequency Indicates the voltage and frequency of AC line Ground connection situation and number of events Indicates whether ground connection is connected or not it also shows the number of occurred events In the main rotary menu press A or W buttons to view and browse the event details such as type time and date press ESC button to back to main menu 8 Watchguard User s Guide Viewing Power Event History Power event history can be accessed by pressing the down arrow button from the Welcome screen WED 10 10 A ESC Jan 1 2014 v ENT Number Type of of Events Events Voltage Num Type Volt gt 244 NML 116 You can always go back to the previous menu by pressing the ESC button 4 2 Main Settings Menu To enter to main settings menu simultaneously press ENT and ESC buttons and hold them for 2 seconds Following sub menus will be appeared on the screen 1 Settings 2 Log erase 3 Clock set 4 Factory sets Use A or Y buttons to browse the menus and ENT button to select it Accessing Main Menu RERO Bee Press both for 2 seconds Jan 1 2014 Main Menu Press ENT to access Settings gt gt 1 Settings Yy Read page 10 for details Main Menu 4 Press ENT to erase log gt gt 2 Log Erase w Read page 13 for instructions Main Menu A Press ENT to set the cloc
21. s opened the program requests parameters from the device after getting information from the device the device parameters in the settings form will be enabled User can change them and send the new information to the device These parameters can be saved to a file also default value of ones Settings General Device Neutral GND spike threshold 200 Maximum Neutral GND voltage ot 2 Line Neutral spike threshold 400 Minimum Neutral GND voltage 006 Cut off High Voltage 145 Record High Voltage h 35 Record Low Voltage 090 Cut off Low Voltage oso Load as default Send Save as default 6 Battery This device uses one 3V Lithium Coin Cell Watch battery for saving date and time while it s off If battery is not placed or empty you have to set Date amp Time after turning on the device Replacing the Battery The Watchguard s internal battery is very important because if power outage happens during monitoring it will still show accurate real time and date of power events WARNING It is strongly recommended to save all the recorded logs before replacing the battery Battery status Green OK Red Not OK 20 Watchguard User s Guide Replacing the Battery z J Unpl it fi Il outlet bef LE CAUTION Risk of Electric Shock 19 unit ror wal outlet before 1 ne CAUTION RISK OF ELECTRIC SHOCK UNPLUG UNIT FROM WALL OUTLET BEFORE ATTEMPTING TO REPLACE THE BATTERY The battery is located
22. this case the Yellow Monitoring LED keeps blinking every 1 second Call an electrician to fix the wiring Connection status remains in Lost mode Make sure the serial cable is plugged in Try the serial cord with another USB port on the computer Make sure the COM port is not used by another program Click on Auto detect button in the software Select COM port manually in Settings Events cannot be sent via Email Check your Internet connection Make sure about entered destination Email address If you want to use your own desired Email server you have to setup your outgoing mail server in Settings Contact your ISP regarding policies on outgoing SMTP communications Watchguard doesn t show correct date and time 1 Click on Set current time to Device in the Command menu 2 Check the battery status Watchguard can t record new events anymore It means that Memory is full You have to clear device memory through Command menu cannot install the Watchguard software on my system Watchguard User s Guide System Requirements to install Watchguard Monitor Software Windows Operating System e Windows 2000 XP Vista Windows server 2003 Windows server 2008 7 8 8 1 Software NET Framework 3 5 Package PC Hardware e Pentium class or better microprocessor 32 MB RAM 5 MB free disk space 10 MB to install One RS232 Serial Port 23 Appendix 1 LED Indicators Yellow
23. w voltage cut off output disconnected 15 Cutoff High High voltage cut off output disconnected A Real Time Display 1 LN Line Neutral Voltage 2 NG Neutral Ground Voltage 3 Erased All of recorded data has been erased 4 Ground ok Safety ground connection is acceptable 5 Ground Disconnect No or poor safety ground detected at the wall outlet 6 Reverse Polarity Reverse polarity wiring detected at the wall outlet 24 Watchguard User s Guide TRANSFORMER BASED FILTER TBF SERIES Considered to be one of the most significant developments in the power protection industry TBF Filters contain innovative technology that combines Surge Suppression and Noise Isolation which filters the noise on the ground to less than 0 5 Volts US Patent 6229682 Exclusive POVP Prolonged Over Voltage Protector US Patent 6560086 disconnects the output power if voltage exceeds 155 volts Exclusive Smart Technology US Patent 5721661 protects microprocessor based equipment against reverse polarity or no ground The patented TBF filters prevent 90 of the power problems experienced by your POS system computer copier and facsimile machine OTHER SMART POWER SYSTEMS POWER PROTECTION PRODUCTS MEGA CONDITIONERS The most advanced electronic power conditioner on the market for half the price and a quarter of the weight of an isolation transformer The Mega Conditioner offers voltage regulation ultra power filtration and conditioning of
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