Support - Integrated Listening Systems
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1. however one may choose other music and play it through the Dreampad as one chooses can t hear the music Am I supposed to Yes the volume should be at a low level which is enjoyable to listen to but not so loud that it keeps you from sleeping If you can t hear music it may be that the ambient noise in the room is too loud Using the earplugs included with the Dreampad will help dampen ambient noise and significantly improve your ability to hear the Dreampad music Does my ear need to be against the transducers which emit the music No as long as some part of your head is touching or very close to the transducers in the Dreampad the sound will be conducted to your inner ear What is the youngest age a baby can use the Dreampad iLs recommends a child be at least one year of age before a Dreampad is put into his her crib With infants and toddlers it is always a good idea to begin with very low volume and short sessions e g 5 10 minutes Gradually increase sessions as tolerated If wake up in the middle of the night can I turn the Dreampad on again Yes the program can be re started in the middle of the night but this may not be conducive to falling back asleep Alternatively you can set the program to run for a specific number of hours through the app or on repeat using the pre loaded player per the User Guide We recommend a not listening for longer than two hours unless you are well acclimated to the Dreampad and b2. Classical quiet blend of andante tempo classical pieces which some Say is so enjoyable that it s better for relaxed listening than for falling asleep How long does the music play Each track is 2 hours long On the Sony player access the tracks by selecting Music gt Album Track of your choice Using this sequence will play only the track you select If you would like to play all of the tracks select Music gt All Songs gt Track of your choice The player will then play all 5 tracks When using the Dreampad app use the timer function to select how long you would like the music to play We recommend listening to the music for two hours Listening all night can result in sensory overload and make the user feel a little wonky in the morning a temporary uncomfortable feeling We recommend a not listening for longer than two hours unless you are well acclimated to the Dreampad and b if you do plan to listen for longer than two hours we recommend setting volume level lower than normal so as to reduce the stimulation throughout the night Is there any frequency radiation from the optional preloaded MP3 player No the player does not emit any radio Wi Fi or cell phone type signals If using your own player check the user s manual to find out if it emits radio frequencies Can listen to my own music with the Dreampad Can listen to any music want iLs has specifically selected and processed the music which comes with the Dreampad
3. Support How to Contact Us for Support With Your iLs Products For general inquiries clinical support or sales questions email contact integratedlistening com or call 303 741 4544 If you are having trouble with your iLs equipment email service integratedlistening com or call 303 399 4183 iLs Focus Systems Support FAQ My iPod Touch says it has a pass code what do I do The iPod Touch comes with a pass code set by iLs The code is 4571 or ILS1 My iPod is frozen what do do iPod Classic 1 Press and hold the Center and Menu button until the Apple logo appears in the center of the screen Release the buttons The iPod will now restart iPod Touch Press and hold the Home button and the Sleep Wake button until the Apple logo appears in the center of the screen Release the buttons The iPod will now restart Can plug my iLs iPod into a computer and add music The current software of the iPod does not allow for multiple computers to sync music to an iPod Your iLs iPod has been carefully preloaded with all the necessary music you will need for iLs programs By plugging your iLs iPod into your computer you risk deleting all iLs Music When should I charge my battery Both your amplifier and iPod have lithium based batteries that can be charged at any time without shortening the battery life so feel free to charge them whenever is convenient Your iPod has a battery indicator on screen Your amplifier has a bl
4. he Bone Conduction volume up to 1 Pinching the bone conductor between your fingers you should feel it vibrating slightly and while wearing the headphones you should hear it playing quietly For further assistance contact our Service Department at 303 399 4183 Dreampad Support FAQ Support Documents Dreampad User Guide Bluetooth Instructions Coby User Guide What if lose my charger If you purchased the preloaded MP3 player we recommend you clearly label your Dreampad charger to help you keep track of it If you lose it email contact integratedlistening com or call 303 741 4544 for a replacement 9 95 plus shipping What kind of music is included with the Dreampad Music Programs Dreampad music is treated specifically for delivery through Intrasound Technology which emphasizes frequencies of the auditory spectrum most conducive for relaxation and sleep The music programs are downloaded to one s own device an app for both Apple and Android formats or music files for non smart devices An MP3 player with the music pre loaded is also available at additional cost Samples of the music research product info etc are on the Dreampad page of the website 1 Moonrise ambient Harp Viola amp Acoustic Guitar 2 Harmonic Continuum ambient Low Frequency Harmonic Overlay 3 Tranquil Landscapes ambient Piano Chimes Synthesizer amp Strings 4 Seaside Strings ambient Ocean Waves amp Viola 5
5. if you do plan to listen for longer than two hours we recommend setting volume level lower than normal so as to reduce the stimulation throughout the night Is there a trail period for the Dreampad There is no way of knowing if it is effective until trying it We do offer a 30 day trial period so you can return it for a full refund of the purchase price less shipping and a 15 processing fee
6. ue power light that will blink when the battery is low Never store your equipment for more than a month without charging it up How do I know when the iLs Amplifier and iPod are fully charged The green light on the back of the iLs Amplifier will turn off when it has reached a full charge Your iPod has an on screen graphic that will indicate when it is fully charged Do I adjust the volume using the iPod or the amplifier You should always turn the iPod up to its maximum volume setting and use the controls on the amplifier to adjust the volume that you hear through the headphones think my headphones may be malfunctioning how do check If you think your headphones are not working properly the first thing to do is to unplug them and plug them back in If this does not remedy the problem you can take the following steps On the iPod select Playlists gt Headphone Test gt AC Test There are two tracks each of which has music with output to one ear only enabling you to check the function of each side of the headphones independently These are named Left Ear Test and Right Ear Test With the iLs amplifier on set the Bone Conduction volume at 0 and the Air Conduction volume to a comfortable level Music should be heard in only the appropriate ear To check the Bone Conduction select Playlists gt Headphone Test gt BC Test With the amplifier on turn the Air Conduction volume all the way down without turning off the amp and turn t
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