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KVM Switch CS1708A / CS1716A User Manual www.aten.com

Contents

1. Chapter 2 Hardware Setup Grounding To prevent damage to your installation it is important that all devices are properly grounded Use a grounding wire to ground the CS1708a CS1716a by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded object gt Sp EDP EBEN dED Sap En AED So ED Ep ED Er der rp ED der dep CS1708A CS1716A User Manual Single Level Installation In a single level installation there are no additional switches daisy chained down from the first unit To set up a single level installation do the following 1 5 Ground the CS1708a CS1716A and make sure that power has been turned off to all the computers you will be connecting up Using the console cable provided connect a keyboard mouse and monitor to the CS1708a CS1716A console port Refer to the Cable Connection Diagrams on the following page Use KVM cable sets as described in the Cables section on page 3 to connect any available KVM port to the keyboard video and mouse ports of the computer you are installing Refer to the KVM Cable Installation Diagrams on the following page Plug the power adapter cable into the CS1708a CS1716A power jack then plug the power adapter into an AC power source Turn
2. page 35 Key in a value from 1 255 seconds then press Enter Default is 5 seconds a setting of 0 disables the SCAN function Continues on next page 28 Chapter 4 OSD Operation Continued from previous page Setting Function SCAN SKIP MODE Selects which computers will be accessed under skip mode see F5 SKP page 33 and Auto Scan mode see F7 SCAN page 35 Choices are ALL All the ports which have been set accessible see SET ACCESSIBLE PORTS page 30 QUICK VIEW Only those ports which have been set accessible and have been selected as quick view ports see SET QUICK VIEW PORTS page 32 POWERED ON Only those ports which have been set accessible and are powered on QUICK VIEW POWERED ON Only those ports which have been set accessible and have been selected as quick view ports and are powered on The default is ALL Note The quick view choices only show up on the administrator s screen since only he has Quick View setting rights see SET QUICK VIEW PORTS page 32 for details SCREEN BLANKER If there is no input from the console for the amount of time set with this function the screen is blanked Key in a value from 1 30 minutes then press Enter The default setting of 0 disables this function HOTKEY COMMAND MODE Enables disables the hotkey command function in case a conflict with programs running on the computers occurs HOTKEY Sets the
3. Appendix Specifications Function CS1708A CS1716A Computer Direct 8 16 Connections a o F x Max 256 via daisy chain 512 via daisy chain Port Selection On screen display OSD Hotkeys Pushbutton switches Connectors Console Port 1 x SPHD 18 KVM Ports 8 x SPHD 15 16 x SPHD 15 Daisy Chain 2 x DB 25 FW Upgrade 1x RJ 11 USB Port 1 x USB Type A Power 1 x DC Jack LEDs On Line 8 Orange 16 Orange Selected 8 Green 16 Green Station ID 1 x 2 digit 7 segment Orange Power 1 Dark Green Switches FW Upgr Rec 1 x Slide Port Selection 8 x Pushbutton 16 x Pushbutton Emulation Keyboard Mouse PS 2 USB Video 2048 x 1536 DDC2B Scan Interval OSD Select User Specified 1 255 sec Power Consumption DC 5 3V 5W DC 5 3 V 6 6 W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Non condensing Physical Housing Metal Properties Weight 2 66 kg 2 85 kg LxWxH 43 30 x 16 00 x 4 40 cm 59 CS1708A CS1716A User Manual Connection Tables The following tables indicate the relationship between the number of switches and the number of computers that they control CS1708A No Computers No Computers No Computers No Computers 1 1 8 9 65 72 17 129 136 25 193 200 2 9 16 10 73 80 18 137 144 2
4. Ctrl 1 m Ctrl 2 O mg Ctrl 3 O md Ctrl 4 C Ctrl H Help Es Compose sa Note When using key combinations press and release the first key Ctrl then press and release the activation key 48 Chapter 7 The Firmware Upgrade Utility Introduction The purpose of the Windows based Firmware Upgrade Utility is to provide an automated process for upgrading all CS1708a CS1716a switches in an installation The program comes as part of a Firmware Upgrade Package that is specific for each device As new firmware versions become available new firmware upgrade packages are posted on our website Check the website regularly to find the latest information and packages Downloading the Firmware Upgrade Package To download the firmware upgrade package 1 From a computer that is not part of your KVM installation go to our Website and choose the model name that relates to your device A list of available firmware upgrade packages appears 2 Choose the firmware upgrade package that you wish to install usually the most recent and download it to your computer 49 CS1708A CS1716A User Manual Preparation To prepare for the firmware upgrade do the following 1 Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of your switch ii u a 0 2 gt NEN WS z
5. at regular intervals among all the KVM ports that have been set as accessible under Scan Skip Mode so that their activity can be monitored automatically See Scan Skip Mode on page 28 for more information Invoking Auto Scan To start Auto Scan key in the following Hotkey combination 1 Invoke hotkey mode with the Num Lock or Ctrl F12 combination Press A After you press A then Enter you automatically exit hotkey mode and enter Auto Scan mode While you are in Auto Scan mode you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a left click of the mouse During the time that auto scanning is paused the command line displays Auto Scan Paused Pausing when you want to keep the focus on a particular computer is more convenient than exiting Auto Scan mode because when you resume scanning you start from where you left off If on the other hand you exited and restarted scanning would start over from the very first computer on the installation To resume Auto Scanning press any key or left click Scanning continues from where it left off While Auto Scan mode is in effect ordinary keyboard and mouse functions are suspended only Auto Scan mode compliant keystrokes and mouse clicks can be input You must exit Auto Scan mode in order to regain normal control of the console 3 To exit Auto Scan mode press Esc or Spacebar Auto scan
6. in administrator mode In this mode you have administrator privileges with access to all administrator and user functions and can set up operations including password authorization as you like If the password function has been set you must provide an appropriate administrator user password in order to access the OSD OSD Hotkey You can display the OSD on the console monitor while also viewing the display of any port on the CS1708a CS1716a by pressing the Scroll Lock key twice Note You can optionally change the OSD hotkey to the Ctrl key in which case you would press Ctrl twice see OSD Hotkey page 28 With this method you must press the same Ctrl key 23 CS1708A CS1716A User Manual OSD Main Screen When you invoke the OSD a screen similar to the one below appears ADMINISTRATOR She PN BVZ NAME Note 1 The diagram depicts the administrator s main screen The user main screen does not show the F4 and F6 functions since these are reserved for the administrator and can t be accessed by users 2 The OSD always starts in list view with the highlight bar at the same position it was in the last time it was closed 3 Only the ports that have been set accessible by the administrator for the current logged in user are visible see SET ACCESSIBLE PORTS page 30 for details 4 If the port list is collapsed click on a switch number or move the highlight bar to it then press the r
7. station first and work your way down to the lowest one USB Peripheral Devices The front panel USB port is available to connect a USB peripheral device flash drive CD ROM drive printer etc to the CS1708A CS1716a Any computer connected to the CS1708a CS1716a can access the USB peripheral on a one at a time basis The peripheral device is available to computers connected to the CS1708a CS1716a on the same level only and is not available to computers connected to daisy chained switches The USB peripheral device is automatically detected on target computers when switching ports on the CS17084 CS1716a For example when switching from a computer connected to port to a computer connected to port 2 the peripheral device automatically disconnects from the computer on port 1 and connects to the computer on port 2 21 CS1708A CS1716A User Manual This Page Intentionally Left Blank 22 Chapter 4 OSD Operation OSD Overview The on screen display OSD is a mouse and keyboard enabled menu driven method to handle computer control and switching operations All procedures start from the OSD main screen OSD Login The OSD incorporates a two level administrator user password system Before the OSD main screen displays a login screen appears requiring a password If this is the first time that the OSD is used or if the password function has not been set simply press Enter The OSD main screen displays
8. 0 disables this function Note This feature does not function if Set Login Mode is disabled See SET LOGIN MODE page 31 EDIT PORT NAMES To help remember which computer is attached to a particular port every port can be given a name This function allows the administrator to create modify or delete port names To edit a port name 1 Click the port or use the navigation keys to move the highlight bar to it then press Enter 2 Key in the new port name or modify delete the old one The maximum number of characters allowed for the port name is 12 Legal characters include All alpha characters A Z All numeric characters 0 9 e 2 and Space Case does not matter OSD displays the port name in all capitals no matter how they were keyed in 3 When you have finished editing press Enter to have the change take effect To abort the change press Esc RESTORE DEFAULT VALUES This function is used to undo all changes and return the setup to the original factory default settings see OSD FACTORY DEFAULT SETTINGS page 61 except for the port name list username and password information which are saved CLEAR THE NAME LIST This function clears the port name list ACTIVATE BEEPER Choices are Y on or N off When activated the beeper sounds whenever a port is changed when activating the Auto Scan function see F7 SCAN page 35 or an invalid entry is made on an OSD menu The d
9. 2000 u el ern Brennen a ii User Informationi 2 su een nn sn ili Online Registration wi aree tree eee a ili Telephone Support 2 02 2 are E E iii User Notice vani ea ee ee a ee Ben ili Package Contents ili ae iv About this Manual viii CONVENTIONS i hal ta nato heal line ren ix Product Information ix 1 Introduction OVEIVIOW ss ac entleeren 1 ECU vi ERRO IO ONE dene ae des Sec dean 2 Requirements EEE Seder ee bokeh eda DE 3 CO e adits wate wk ee he a A aS 3 Computers irene 3 CABO eda a eo 3 Operating Systems ps giei seann P E E E tees 4 Components reo Sl eae RR o a na oA dc rae 4 Front VIEW ii ita LE as LAG tata bat 4 Rear Views nenne Reb Em nen in E 6 2 Hardware Setup Overview ee ein pene ei 7 Before You Begin ii a ee ra 7 Stacking and Rack Mounting i 8 Slacking si etree yee eee RE Ei 8 Rack Mounting Front 0 0 cece ee eae 9 Rack Mounting Rear 0 11 Grounding saturi A a ie 13 Single Level Installation 14 Cable Connection Diagrams 222 2nn seen een en 15 Daisy Chain Installations 2 22222 ee seen een nenn 16 CS1708A CS1716A User Manual 3 Basic Operation Hot PIU Lai lege Eee 19 Changing Station Positions LL 19 Hot Plugging KVM Ports i 19 Hot Plugging Console Ports 19 Port Selection i tas ala HE Hr ik 20 Manual Port Switching 0 20 Port 1D N mbering ia Si ase eet PRESE en ee 20 Powering Off and Res
10. EER x RTWHESHENRKEIERBENE IRRE e CS1708A CS1716A User Manual User Information Online Registration Be sure to register your product at our online support center International http eservice aten com Telephone Support For telephone support call this number International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The man
11. Invoke hotkey mode with the Num Lock or Ctrl F12 combination 2 Press R 3 Press Enter After you press Enter the command line displays RESET TO DEFAULT SETTING for three seconds then the message disappears and you automatically exit Hotkey mode 44 Chapter 5 Keyboard Port Operation Hotkey Summary Table Num Lock or Ctrl F12 A Enter Invokes Auto Scan mode or When Auto Scan mode is in effect P or Q Enter left click pauses auto scanning When auto scanning is paused pressing any key or another left click resumes auto scanning B Toggles the beeper on or off Esc or Spacebar Exits hotkey mode F1 Set Operating System to Windows F2 Set Operating System to Mac F3 Set Operating System to Sun F5 Performs a keyboard mouse reset on the target computer H Toggles the Quick Hotkey invocation keys between Ctrl F12 and Num Lock R Enter This administrator only hotkey restores the switch s default values See RESTORE DEFAULT VALUES page 31 SN PN Enter Switches access to the computer that corresponds to that port ID T Toggles the OSD Hotkey between Ctrl Ctrl and Scroll Lock Scroll Lock lt Invokes Skip mode and skips from the current port to the first accessible port previous to it gt Invokes Skip mode and skips from the current port to the next accessi
12. a blue background and displays the subsequent hotkey information that you key in Ordinary keyboard and mouse functions are suspended only hotkey compliant keystrokes described in the sections that follow can be input Pressing Esc exits Hotkey mode 1 Make sure that the Hotkey Command Mode function is enabled and that you key in the appropriate Hotkey See page 29 for details 38 Chapter 5 Keyboard Port Operation Select the Active Port Each KVM port is assigned a port ID see Port ID Numbering page 20 You can directly access any computer on the installation with a hotkey combination that specifies the port ID of the KVM port that a computer is connected to To access a computer using hotkeys 1 Invoke hotkey mode with the Num Lock or Ctrl F12 combination 2 Key in the port ID The port ID numbers display on the command line as you key them in If you make a mistake use Backspace to erase the wrong number 3 Press Enter After you press Enter the KVM focus switches to the designated computer and you automatically exit hotkey mode Note In hotkey mode KVM focus will not switch to a port if an invalid switch or port number is entered The hotkey command line will continue to display on the screen until you enter a valid switch and port number combination or exit hotkey mode 39 CS1708A CS1716A User Manual Auto Scan Mode Auto Scan automatically switches
13. been discovered and resolved since the prior version was released If your product is not running the latest firmware version we strongly recommend that you upgrade See The Firmware Upgrade Utility page 49 for upgrade details Symptom Possible Cause Action Erratic behavior Unit not receiving Check that the power adapter that was enough power supplied with the unit is plugged in and functioning properly Mouse and or Improper mouse and Unplug the cable s from the console Keyboard not or keyboard reset port s then plug it them back in responding All Station IDs display Station 1 has Wait a few seconds for the system to as 01 suddenly lost power reinitialize the station sequence and display the proper IDs Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquiries please contact yo
14. bottom panel of the CS1708a CS1716a at the corners as shown in the diagram below Chapter 2 Hardware Setup Rack Mounting Front 1 Remove the screws from the left and right sides of the switch 2 screws total near the front of the switch 2 Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides near the front of the unit Continues on next page CS1708A CS1716A User Manual Continued from previous page 3 Place the KVM switch in the rack Position it so that the holes in the mounting brackets line up with the holes in the rack Secure the mounting brackets to the front of the rack mM 10 Chapter 2 Hardware Setup Rack Mounting Rear 1 Remove screw each from the left and right sides of the switch 2 screws total near the rear of the unit 2 Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides near the rear of the unit Continues on next page 11 CS1708A CS1716A User Manual Continued from previous page 3 Place the KVM switch in the rack Position it so that the holes in the mounting brackets line up with the holes in the rack Secure the mounting brackets to the rear of the rack
15. custom KVM cables best fit your needs Before You Begin 1 Important safety information regarding the placement of this device is provided on page 55 Please review it before proceeding 2 Make sure that the power to any device that you connect to the installation has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function CS1708A CS1716A User Manual Stacking and Rack Mounting The CS1708a CS1716a can be stacked on a desktop or rack mounted by a variety of different methods in 1U of rack space The procedures for each method are described in the following sections Note 1 Allow at least 5 1 cm on each side for adequate ventilation and 12 7 cm at the rear for power cord and cable clearance 2 The standard rack mounting kit does not include screws or cage nuts If you need additional screws or cage nuts contact your rack dealer 3 For instructional purposes the CS1708A is pictured in the diagrams that follow However the CS1708a is the same as the CS1716a except that it has 8 KVM ports instead of 16 Stacking The CS1708a CS1716a can be placed on any level surface that can safely support its weight and the weight of the attached cables Ensure that the surface is clean and free of materials that can block the exhaust vents or otherwise interfere with normal operation of the KVM switch Peel the protective backing off of the foot pads and affix them to the
16. third station etc In each case wait for the station ID to be ascertained and displayed on the current station before plugging in the next one c After all the stations are up power on the computers 1 See p 61 fora list of supported KVM switches Chapter 2 Hardware Setup Daisy Chained Installation Diagram CHAIN OUT Guam E gt ED ES Ea ED Sap Sap ap Sy m E d d dp rp CED cE Emo AE E BEI CHAIN OUT gt E ee ee 2 ES Sa De ee ee ee des dem den des CHAIN OUT mm EIS p EDO Sip ED El Sp E gt Esp asp Su ED En dE AE cp dep E gt E fe Sj CS1708A CS1716A User Manual This Page Intentionally Left Blank 18 Chapter 3 Basic Operation Hot Plugging The CS1708a CS1716a supports hot plugging components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down In order for hot plugging to work properly however the procedures described below must be followed Changing Station Positions You can change a station s position by simply disconnecting it from its master and reconnecting it to another switch in the
17. to 31 additional units control up to 256 CS1708a or 512 CS1716A computers from a single console Front panel USB port allows each computer to access USB peripherals Dual Interface supports computers with PS 2 or USB keyboards and mice Multiplatform support Windows 2000 XP Vista Linux Mac and Sun Supports USB keyboards for PC Mac and Sun Auto PS 2 and USB interface detection USB PS 2 keyboard and mouse emulation computers boot even when the console focus is elsewhere Superior video quality up to 2048 x 1536 DDC2B Display Emulation Technology stores the console monitor s EDID Extended Display Identification Data to optimize display resolution No software required convenient computer selection via front panel pushbuttons hotkeys and multilingual on screen display OSD menus Auto senses station s position on daisy chained installations no need for manual dip switch setting front panel led indicates station s position Port names automatically reconfigured when station sequence is changed Two level password security only authorized users view and control computers up to four users and an administrator with separate profiles for each Auto Scan feature for monitoring user selected computers Broadcast mode operations simultaneously performed on all selected computers Hot pluggable add or remove computers without having to power down the switch Buzzer on off via hotkey and OSD Firmware
18. upgrades to all the chained KVM switches at the same time via the daisy chain cable Rack mountable in 19 system rack 1U The USB peripheral function only works with USB cable set connections It will not work with PS 2 cable set connections Chapter 1 Introduction Requirements Console The following hardware components are required for the KVM console A VGA SVGA or multisync monitor capable of displaying the highest resolution provided by any computer in the installation A keyboard and mouse USB or PS 2 Computers The following hardware components are required for each computer A VGA SVGA or multisync video graphics card with an HDB 15 port PS 2 mouse and keyboard ports 6 pin mini DIN at least one USB port Direct support Sun USB systems or for Sun legacy systems an ATEN CV130A Sun Console Converter Cables Substandard cables might damage the connected devices or degrade overall performance For optimum signal integrity and to simplify the layout use the high quality custom cable sets described below Function Length Part Number KVM switch to KVM switch 0 6 m 2L 1700 daisy chaining 1 8m 2L 1701 KVM switch to computer PS 2 1 2m 2L 5201P 1 8m 2L 5202P 3 0m 2L 5203P 6 0 m 2L 5206P 1 8m 2L 5702P USB 1 2m 2L 5201U 1 8m 2L 5202U 3 0m 2L 5203U 5 0m 2L 5205U CS1708A CS1716A User Manual Operating Systems Supported operating systems are shown i
19. 12 combination 2 Press H After you press H the command line displays HOTKEY HAS BEEN CHANGED for one second then the message disappears and you automatically exit Hotkey mode OSD Hotkey Control The OSD Hotkey see OSD HOTKEY page 28 can be toggled between Scroll Lock Scroll Lock and Ctrl Ctrl To toggle the OSD Hotkey key in the following hotkey combination 1 Invoke hotkey mode with the Num Lock or Ctrl F12 combination 2 Press T After you press T the command line displays HOTKEY HAS BEEN CHANGED for one second then the message disappears and you automatically exit Hotkey mode 43 CS1708A CS1716A User Manual Port OS Control A port s operating system can be changed to match that of the computer attached to the port To change a port s operating system key in the following hotkey combination 1 Invoke hotkey mode with the Num Lock or Ctrl F12 combination 2 Key in Function where Function refers to one of the function keys in the following table Key Description F1 Sets the Port OS to Windows F2 Sets the Port OS to Mac F3 Sets the Port OS to Sun After pressing a function key you automatically exit Hotkey mode Restore Default Values This administrator only hotkey restores the CS1708A CS17164 default values See RESTORE DEFAULT VALUES page 31 To restore the default values key in the following hotkey combination 1
20. 6 201 208 3 17 24 11 81 88 19 145 152 27 209 216 4 25 32 12 89 96 20 153 160 28 217 224 5 33 40 13 97 104 21 161 168 29 225 232 6 41 48 14 105 112 22 169 176 30 233 240 7 49 56 15 113 120 23 177 184 31 241 248 8 57 64 16 121 128 24 185 192 32 249 256 CS1716A No Computers No Computers No Computers No Computers 1 1 16 9 129 144 17 257 272 25 385 400 2 17 32 10 145 160 18 273 288 26 401 416 3 33 48 11 161 176 19 289 304 27 417 432 4 49 64 12 177 192 20 305 320 28 433 448 5 65 80 13 193 208 21 321 336 29 449 464 6 81 96 14 209 224 22 337 352 30 465 480 7 97 112 15 225 240 23 353 368 31 481 496 8 113 128 16 241 256 24 369 384 32 497 512 Appendix Supported KVM Switches The table below lists KVM switches that are compatible with the CS1708a CS1716a and the type of expansion that they use KVM switches listed below are sold separately Contact your dealer for details Expansion Type Brand Model Name Daisy Chain ATEN ACS1208A 8 Port PS 2 KVM Switch ACS1216A 16 Port PS 2 KVM Switch CL1208 8 Port USB PS 2 LCD KVM Switch CL1216 16 Port USB PS 2 LCD KVM Switch CS1708 8 Port USB KVM Switch CS1716 16 Port USB KVM Switch CS1708A 8 Port USB PS 2 KVM Switch CS1716A 16 Port USB PS 2 KVM Switch ALTUSEN KH1508 8 Port High Density KVM Switch KH1516 16 Port High Density KVM Switc
21. ATEN KVM Switch CS1708A CS1716A User Manual www aten com CS1708A CS1716A User Manual FCC CE Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 ofthe FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment CE Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China DEE AREA ERE O O magt O O O O RIVAS EUA AA AMA RAE EST 11363 2006H EN REERZ Fo O ZTHERENARER BRASA RMANA Ey RMS HST 11363 2006 IB
22. After the switch has been successfully upgraded power it off and slide the Firmware Upgrade Recovery Switch back to the Normal position an Ifthe switch is part of a daisy chain replace it in the chain 7 Power the switch back on 54 Appendix Safety Instructions General Ad This product is for indoor use only Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consul
23. CH REMOVE THE JUMPER CLOSE THE CASE THEN RESTART Unplug the power adapter again Remove the jumper cap from pins 1 2 of the J17 jumper Replace the cover on the KVM switch Plug in the CS1708a CS1716A power adapter E A You should now use the default username and password to log in to the CS1708a CS1716a 62 Appendix OSD Factory Default Settings The factory default settings are as follows Setting Default OSD Hotkey Scroll Lock Scroll Lock Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode Port Number plus Port Name Scan Duration 5 Seconds Scan Skip Mode All Screen Blanker 0 Disabled Logout Timeout 0 Disabled Beeper Y Activated Accessible Ports F Full For all Users on all Ports About SPHD Connectors This product uses SPHD connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected 63 CS1708A CS1716A User Manual Troubleshooting Overview Operation problems can be due to a variety of causes The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets In addition updating the product s firmware may solve problems that have
24. Logout 36 Main Screen 23 24 Main Screen Headings 25 Navigation 25 Overview 23 Password 23 P Password 23 Pause 35 Port ID Display Duration 28 Display Mode 28 Display Position 28 Numbering 20 Port Names 31 Port Selection 20 Manual 20 ports quick view 32 set operating system 32 Powering Off and Restarting 21 Q quick view ports 32 R rack mounting 8 front 9 rear 11 safety information 57 Requirements OS Support 4 Reset Station IDs 32 Restore Default Values 31 restoring factory defaults 62 RoHS ii S safety instructions general 55 rack mounting 57 SCAN 35 Scan Duration 28 SCAN SKIP MODE 29 Screen Blanker 29 Selecting the Active Port 39 SET 28 Accessible Ports 30 Logout Timeout 31 Quick View Ports 32 66 Index single level installation 14 SJ T 11364 2006 ii Skip Mode 33 41 Specifications 59 stacking 8 Station IDs Reset 32 Switching Station Positions 19 Technical Support 58 Telephone support iii Timeout 31 Troubleshooting 64 U User Notice iii 67
25. Use the front panel pushbutton switches to manually switch to a port Port ID Numbering Each KVM port on a CS1708a CS17164 installation is assigned a unique port ID The port ID is made up oftwo parts a Station Number and a Port Number The Station Number is a two digit number of the switch s position in the daisy chain sequence This number is displayed on the front panel station ID LED The Port Number is a two digit number of the port on the CS1708a CS1716a station that a computer is connected to The station number precedes the port number Station and port numbers from 1 9 are padded with a preceding zero so they become 01 09 For example a computer attached to Port 6 of Station 12 would have a port ID of 12 06 20 Chapter 3 Basic Operation Powering Off and Restarting If it becomes necessary to power off a CS1708a CS1716a do the following before restarting it 1 Shut down all the computers that are attached to the CS1708a CS1716a Note Unplug the power cords of any computers that have the Keyboard Power On function Otherwise the CS1708a CS1716a will still receive power from the computers 2 Unplug the CS1708A CS1716a from its power source 3 Wait 10 seconds then plug the CS1708a CS1716a back in 4 After the CS1708a CS1716a has started and ascertained its station ID power on the computers Note If you have shut down more than one station power up the highest
26. administrator only function Clicking the F6 field or pressing F6 invokes Broadcast BRC mode When this function is in effect commands sent from the console are broadcast to all available computers on the installation This function is particularly useful for operations that need to be performed on multiple computers such as performing a system wide shutdown installing or upgrading software etc While BRC mode is in effect a speaker symbol appears before the port ID display of the port that currently has the console focus While BRC mode is in effect the mouse will not function normally You must exit BRC mode in order to regain control of the mouse To exit BRC mode invoke the OSD with the OSD hotkey then click the F6 field or press F6 to turn BRC mode off 34 Chapter 4 OSD Operation F7 SCAN Clicking the F7 field or pressing F7 invokes Auto Scan mode This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself The selection of computers to be included for auto scanning is made with the Scan Skip mode setting under the F3 SET function see page 29 The amount of time that each port displays for is set with the Scan Duration setting under the F3 SET function see page 28 When you want to stop at a particular location press the Spacebar to stop scannin
27. at can appear on the main screen the screen will scroll To activate a port double click it or move the highlight bar to it then press Enter After executing any action you automatically go back to the menu one level above 25 CS1708A CS1716A User Manual OSD Functions OSD functions are used to configure and control the OSD For example you can rapidly switch to any port scan selected ports limit the list you wish to view designate a port as a quick view port create or edit a port name or make OSD setting adjustments To access an OSD function 1 Either click a function key field at the top of the main screen or press a function key on the keyboard 2 Inthe submenus that appear make your choice either by double clicking it or moving the highlight bar to it then pressing Enter 3 Press Esc to return to the previous menu level F1 GOTO Clicking the F1 field or pressing F1 activates the GOTO function GOTO allows you to switch directly to a port either by keying in the port s Name or its Port ID To use the name method key in 1 key in the port s Name then press Enter To use the port ID method key in 2 key in the Port ID then press Enter Note You can key in a partial name or port ID In that case the screen will show all the computers that the user has View rights to see SET ACCESSIBLE PORTS page 30 that match the name or port ID pattern regardless of the current l
28. ates the OSD so that the OSD station information corresponds to the new physical layout Note Only the station numbers get updated Except for the port names all administrator settings such as SET ACCESSIBLE PORTS SET QUICK VIEW PORTS etc must be input again for all of the computers affected by the change SET OPERATING SYSTEM This function allows the administrator to define the operating system for the computer connected to each KVM port The default is WIN PC compatible To set the port operating system 1 From the list select the port for which you wish to set the com puter s operating system 2 Set the operating system by pressing Spacebar to cycle through WIN MAC SUN or OTHER 3 Press Esc to exit The operating system you selected is assigned to the KVM port Continues on next page 32 Chapter 4 OSD Operation Continued from previous page Setting Function FIRMWARE In order to upgrade the CS1708A CS1716A firmware see UPGRADE page 49 you must first enable Firmware Upgrade mode with this setting When you bring up this menu the current firmware version levels are displayed Select Y to enable Firmware Upgrade mode or N to leave this menu without enabling it SET KEYBOARD Sets the language for the computer keyboard attached to the KVM LANGUAGE port To select a keyboard language double click it or use the navigation keys to move the highlight bar to it then
29. ay install the Product on a hard disk or other storage device install and use the Product on a file Fer use on a network for the purposes of i permanent installation onto hard disks or other storage vices or ii use of the Product over such network and make backup copies of the Product RESTRICTIONS You agree not to modify adapt translate reverse engineer recompile disassemble or otherwise attempt to discover the source code of the Product or create derivative works based on the Product or remove Proprietary notices or labels on the Product including copyright trademark or patent pending notices You may not sublicense the Product or otherwise allow others to use the Product licensed to you v Agree C Dont Agree mos cs Fe one Note The screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples 2 Read and Agree to the License Agreement enable the I Agree radio button 3 Click Next to continue The Firmware Upgrade Utility main screen appears The devices capable of being upgraded are listed in the Device List panel 51 CS1708A CS1716A User Manual 4 25 Firmware Upgrade Utility if Check Firmware Version is checked the utility compares the device s firmware level with the upgrade files f the device s version is newer the utility lets you decide whether to c
30. ble port N Invokes Skip mode and skips from the current port to the last accessible port ofthe previous station N Invokes Skip mode and skips from the current port to the first accessible port ofthe next station 45 CS1708A CS1716A User Manual This Page Intentionally Left Blank 46 Mac Keyboard Chapter 6 Keyboard Emulation The PC compatible 101 104 key keyboard can emulate the functions of the Mac keyboard The emulation mappings are listed in the table below PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ba Ctrl 1 g Ctrl 2 mq Ctrl 3 mq Ctrl 4 A Alt Alt Print Screen F13 Scroll Lock F14 Ep Enter Return Backspace Delete Insert Help Ctrl UA F15 Note When using key combinations press and release the first key Ctrl then press and release the activation key 47 CS1708A CS1716A User Manual Sun Keyboard The PC compatible 101 104 key keyboard can emulate the functions of the Sun keyboard when the control key Ctrl is used in conjunction with other keys The corresponding functions are shown in the table below PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut
31. board or mouse cease to function on the computer connected to the currently selected port you can perform a keyboard mouse reset on the computer This function is essentially the same as unplugging and replugging the keyboard and mouse on the target computer To perform a computer keyboard mouse reset key in the following hotkey combination 1 Invoke hotkey mode with the Num Lock or Ctrl F12 combination 2 Press F5 After you press F5 you automatically exit Hotkey mode and regain keyboard and mouse control on the computer connected to the KVM port If you fail to regain keyboard mouse control on the computer after pressing F5 perform a console keyboard and mouse reset For more information see Port LEDs page 5 Hotkey Beeper Control The beeper see Activate Beeper page 31 can be hotkey toggled on and off To toggle the beeper key in the following hotkey combination 1 Invoke hotkey mode with the Num Lock or Ctrl F12 combination 2 Press B After you press B the beeper toggles on or off The command line displays Beeper On or Beeper Off for one second then the message disappears and you automatically exit hotkey mode 42 Chapter 5 Keyboard Port Operation Quick Hotkey Control The Quick Hotkey see HOTKEY page 29 can be toggled between Num Lock and Ctrl F12 To toggle the Quick Hotkey 1 Invoke hotkey mode with the Num Lock or Ctrl F
32. chain In order for the OSD menus to correspond to the change the station IDs must be reset in the OSD See RESET STATION IDS page 32 for details Hot Plugging KVM Ports In order for the OSD menus to correspond to KVM port changes you must manually reconfigure the OSD to reflect the new port information See the F3 SET page 28 and F4 ADM page 30 functions for details Note Ifthe computer s operating system does not support hot plugging this function may not work properly Hot Plugging Console Ports The keyboard monitor and mouse can all be hot plugged When hot plugging the mouse You may unplug and replug the mouse to reset the mouse for example as long as you use the same mouse Ifyou plug in a different mouse all the stations and all the computers on the installation must be shut down for 10 seconds then restarted following the power up sequence described under Step 5 on page 16 Note If after hot plugging there is no response to keyboard and or mouse input perform a Keyboard and Mouse Reset by simultaneously pressing the 1 and 2 front panel port LEDs CS1708A CS1716A User Manual Port Selection The CS1708a CS1716a provides three port selection methods to access the computers on the installation Manual an OSD on screen display menu system and Hotkeys See Chapter 4 OSD Operation and Chapter 5 Keyboard Port Operation for more information Manual Port Switching
33. d on page 60 in the Appendix To set up a daisy chained installation do the following 1 Ground the CS1708A CS1716A and make sure that power has been turned off to all the computers you will be connecting up Using the console cable provided connect a keyboard mouse and monitor to the CS1708a CS1716A console port Refer to the Cable Connection Diagrams on the following page Use a daisy chain cable set described in the Cables section page 3 to connect the Chain Out port of the master CS1708A CS1716A unit to the Chain In port of the slave unit first station out to second station in second station out to third station in etc Note You cannot use the Chain In port of the first station CS1708A CS1716a since it is the highest level master Use KVM cable sets described in the Cables section page 3 to connect any available KVM port on the CS1708a CS1716a installation to the keyboard video and mouse ports of the computers you are installing Repeat the above steps for any additional units you wish to add to the chain Power up the installation according to the following procedure a Plug in the power adapter for the first station Wait for the unit s station ID to display on the station ID LED The station ID for the first stage unit is 01 the ID for the second stage unit is 02 etc b Plug in the power adapters for each station on the installation in turn second station then
34. each computer to access any peripherals connected to it on a one at a time basis Setup is fast and easy plugging cables into their appropriate ports is all that is entailed The CS1708A CS1716a supports both USB and PS 2 connections for the console and computers and because the CS1708a CS1716a intercepts keyboard input directly there is no software to configure so there is no need to get involved in complex installation routines or be concerned with incompatibility problems Access to any computer connected to the installation is easily accomplished either by manually pressing the front panel pushbutton port LEDs entering hotkey combinations from the keyboard or by means of a powerful menu driven multilingual on screen display OSD system A convenient auto scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation on a one at a time basis By allowing a single console to manage all the attached computers a CS1708A CS1716a installation eliminates the expense of having to purchase a separate keyboard monitor and mouse for each computer saves all the space those extra components would take up saves on energy costs and eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another CS1708A CS1716A User Manual Features A single console controls up to 8 CS1708A or 16 CS1716a computers Daisy chain up
35. efault is Y SET LOGIN MODE This function allows the administrator to request users to login or not When the login dialog box is disabled the system disables the login logout function If the system is re started the login logout function remains disabled Continues on next page 31 CS1708A CS1716A User Manual Continued from previous page Setting Function SET QUICK VIEW PORTS This function lets the administrator select which ports to include as quick view ports To select deselect a port as a quick view port double click the port or use the navigation keys to move the highlight bar to it then press Spacebar When a port has been selected as a quick view port an icon dis plays in the QV column of the LIST on the main screen When a port is deselected the icon disappears If one of the quick view options is chosen for the LIST view see F2 LIST page 27 only a port that has been selected here will display on the list If one of the quick view options is chosen for auto scanning see SCAN SKIP MODE page 29 only a port that has been selected here will be auto scanned The default has no ports selected for quick view RESET STATION IDS If you change the position of one of the stations in the daisy chain the OSD settings will no longer correspond to the new location This function directs the OSD to rescan the station positions of the entire installation and upd
36. er choices appears To make a selection either double click it or move the highlight bar to it then press Enter An icon appears before the selected choice to indicate which one it is The settings are explained in the following table Setting Function OSD HOTKEY Selects which hotkey activates the OSD function Scroll Lock Scroll Lock or Ctrl Ctrl Since the Ctrl key combination may conflict with programs running on the computers the default is the Scroll Lock combination PORT ID Allows each user to customize the position where the port ID DISPLAY appears on the screen The default is the upper left corner but POSITION users can choose to have it appear anywhere on the screen Use the mouse or the arrow keys plus Pg Up Pg Dn Home End and 5 on the numeric keypad with Num Lock off to position the port ID display then double click or press Enter to lock the position and return to the Set submenu PORT ID Determines how long a port ID displays on the monitor after a port DISPLAY change has taken place The choices are 3 Seconds default and DURATION Always Off PORT ID Selects how the port ID is displayed the port number plus the port DISPLAY name PORT NUMBER PORT NAME default the port number MODE alone PORT NUMBER or the port name alone PORT NAME SCAN Determines how long the focus dwells on each port as it cycles DURATION through the selected ports in Auto Scan mode see F7 SCAN
37. er clip or a ballpoint pen 3 USB Port 4 Firmware Upgrade Recovery Switch USB peripherals flash drive CD ROM etc plug into this port During normal operation and while performing a firmware upgrade this switch should be in the NORMAL position If a firmware upgrade operation does not complete successfully this switch is used to perform a firmware upgrade recovery See Firmware Upgrade Recovery page 54 for details 5 Firmware Upgrade Port 6 Power LED The firmware upgrade cable that transfers the firmware upgrade data from the administrator s computer to the CS1708A CS1716A plugs into this RJ 11 connector Lights to indicate that the unit is receiving power 7 Station ID LED The CS1708A CS1716A station ID is displayed here If this is a single station installation see page 13 or the first station on a daisy chained installation see page 15 the switch has a station ID of 01 On a daisy chained installation the CS1708A CS1716A auto senses its position and displays the station ID that corresponds to its place in the chain see Port ID Numbering page 20 for details CS1708A CS1716A User Manual Rear View A Gama Ea ED E EDP ED AED ap Ep Su En dem dE emy Em EP dem Emp di 345 6 No Component Description 1 Daisy Chain Ports When daisy chaining units the cables plug i
38. g Ifthe scanning stops on an empty port or one where the computer is attached but is powered Off the monitor screen will be blank and the mouse and keyboard will have no effect After the Scan Duration time is up the scan function will move on to the next port As each computer is accessed an S appears in front of the port ID display to indicate that it is being accessed under Auto Scan mode While Auto Scan mode is in effect the console will not function normally You must exit Auto Scan mode in order to regain control of the console While you are in Auto Scan mode you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a left click of the mouse See Invoking Auto Scan page 40 for details To exit Auto Scan mode press the Spacebar or Esc 35 CS1708A CS1716A User Manual F8 LOUT Clicking the F8 field or pressing F8 logs you out of OSD control of the computers and blanks the console screen This is different from simply pressing Esc when you are at the main screen to deactivate the OSD With this function you must log in all over again to regain access to the OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD main screen You must input your username and password before you can continue 2 If you reenter the OSD afte
39. g files OK gt Searching for devices gt Preparing fimware upgrade si gt Firmware version is not newer than device 101 001 002 gt Firmware version is not newer than device 102 001 003 gt Preparing firmware upgrade OK gt Upgrading device MAIN 001 001 gt Upgrading device MAIN 001 001 OK gt Upgrading device 101 001 002 gt Upgrading device 101 001 002 OK gt gt eran device 102 001 003 Device Description Device F W Ver 1 0 086 ding device 102 001 003 OK Upgrade F W Ver 1 0 081 MID 001 003 Vv Help View Log Click Finish to close the Firmware Upgrade Utility Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully See the next section Firmware Upgrade Recovery for how to proceed 53 CS1708A CS1716A User Manual Firmware Upgrade Recovery There are three conditions that call for firmware upgrade recovery When a firmware upgrade is manually aborted When the mainboard firmware upgrade fails When the I O firmware upgrade fails To perform a firmware upgrade recovery do the following 1 Power off the switch If it is part of a daisy chain disconnect it from the chain 2 Connect the Firmware Upgrade Cable to its Firmware Upgrade Port 3 Slide the Firmware Upgrade Recovery Switch to the Recover position 4 Power the switch back on and repeat the upgrade procedure 5
40. h Please keep in mind the following limitations when installing more than one KVM switch The maximum distance between the CS1708A CS1716a and the last switch in the daisy chain cannot exceed 150 meters regardless of the number of switches in the daisy chain The maximum distance between any two KVM switches in the daisy chain cannot exceed 15 meters 61 CS1708A CS1716A User Manual Restoring Factory Default Settings You can restore the factory default settings listed on the next page for the CS1708a CS1716a With this procedure the administrator and all user accounts are removed from the system All port names and setting are also removed Note A jumper cap is required when performing this procedure 1 Unplug the CS1708a CS1716a power adapter 2 Remove the cover of the CS1708a CS1716a 3 Place a jumper cap over pins 1 2 of the J17 jumper on the mainboard gt Plug in the CS1708a CS1716A power adapter The following directions appear on the KVM console screen USERNAME AND PASSWORD INFORMATION AND PORT USER INFORMATION HAS BEEN CLEARED PLEASE POWER OFF THE SWIT
41. ice the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair Do not connect the RJ 11 connector marked UPGRADE to a public telecommunication network 56 Appendix Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Do not overload the AC supply branch circuit that pr
42. ight arrow key to expand the list Similarly to collapse a switch s port list click on the switch number or move the highlight bar to it then press the left arrow key to collapse the list 24 Chapter 4 OSD Operation OSD Main Screen Headings SN PN This column lists the port ID numbers station number port number for all the KVM ports on the installation The simplest method to access a particular computer is move the highlight bar to it then press Enter QV If a port has selected for quick view scanning see Set Quick View Ports page 32 an arrowhead displays in this column to indicate so The computers that are powered on and are online have a sun symbol in this column to indicate so NAME If a port has been given a name see Edit Port Names page 31 its name appears in this column OSD Navigation To dismiss the menu and deactivate OSD click the X at the upper right corner of the OSD window or press Esc To log out click F8 at the top of the main screen or press F8 To move up or down through the list one line at a time click the up and down triangle symbols A V or use the up and down arrow keys If there are more list entries than what can appear on the main screen the screen will scroll To move up or down through the list one screen at a time click the up and down arrow symbols MW or use the Pg Up and Pg Dn keys If there are more list entries than wh
43. ing the Firmware Upgrade Package 49 Pr parationi iena aa aaa 50 Starting the Upgrade sinire ey u 2 e ee bee 51 Wpgrade Succeeded 3 4 aus 0 2 isa hel wa aS piene 53 Upgrade Failed i aiueo heed teed ee ed en 53 Firmware Upgrade Recovery 54 Appendix Safety INStrUGtions LL 55 Generali A in re 55 Rack Mounting e o h e ii 57 Technical Support 58 International e 58 North American 3 2 2 ei 58 Specifications ovocitos 59 Connection Tables jaro ee secede eed a 60 OSTIOBA cio coo bie en dale ed eee pet eal aoe ees 60 CST A pie RA ea rel Bee 60 Supported KVM Switches LL 61 Restoring Factory Default Settings 0 00 eee eee eee 62 OSD Factory Default Settings 63 About SPHD Connectors 63 Troubleshooting vpi rara ai ae bees 64 OvervieWiz Lic cies e ae e bets 64 Limited Warranty ser idea rea Cea li 64 vii CS1708A CS1716A User Manual About this Manual This user manual is provided to help you get the most from your CS1708a CS1716a system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the CS1708a CS1716A system Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup describes how to set up your installation The necessary steps from a basic single stage h
44. ist settings see F2 LIST page 27 for details To return to the OSD main screen without making a choice press Esc 26 Chapter 4 OSD Operation F2 LIST This function lets you broaden or narrow the scope of which ports the OSD displays on the main screen The submenu choices and their meanings are given in the table below Choice Meaning ALL Lists all of the ports on the installation that have been set accessible by the administrator for the current logged in user QUICK VIEW Lists only the ports that have been selected as quick view ports see SET QUICK VIEW PORTS page 32 POWERED ON Lists only the ports that have their attached computers powered on QUICK VIEW Lists only the ports that have been selected as quick view ports see POWERED ON SET QUICK VIEW PORTS page 32 and that have their attached computers powered on Move the highlight bar to the choice you want then press Enter An icon appears before the choice to indicate that it is the currently selected one 27 CS1708A CS1716A User Manual F3 SET This function allows the administrator and each user to set up his own working environment A separate profile for each is stored by the OSD and is activated according to the username that was provided during login To change a setting 1 Double click it or move the highlight bar to it then press Enter 2 After you select an item a submenu with furth
45. keyboard shortcut for invoking Hotkey Mode see page 37 Choices are NUM LOCK minus default and CTRL F12 OSD LANGUAGE Sets the language used in the OSD Choices are English default German Japanese Simplified Chinese and Traditional Chinese 29 CS1708A CS1716A User Manual F4 ADM F4 is an administrator only function It allows the administrator to configure and control the overall operation of the OSD To change a setting double click it or use the up and down arrow keys to move the highlight bar to it then press Enter After you select an item a submenu with further choices to select from appears Double click an item or move the highlight bar to it then press Enter An icon appears before the selected item so that you know which one it is The settings are explained in the following table Setting Function SET USER LOGIN This function is used to set usernames and passwords for the administrator and users 1 Usernames and passwords for one administrator and four users can be set 2 After you select the administrator field or one of the user fields a screen that allows you to key in the username and password appears Usernames and passwords can be from 1 to 16 characters long and can consist of any combination of letters and numbers A Z 0 9 and some additional keys space 3 For each individual key in the username and password confirm the pa
46. n here The port on the right is the Chain Out port the one on the left is the Chain In port 2 KVM Ports The cables that link to the computers plug in here Note The shape of these 15 pin connectors has been specifically modified so that only custom KVM cables designed to work with this switch can plug in See Cables page 3 for details Do NOT attempt to use ordinary 15 pin VGA connector cables to link these ports to the computers 3 Grounding Terminal The grounding wire used to ground the CS1708A CS1716A attaches here 4 Cable Tie Slot If you want to use a cable tie to gather the cables together you can run it through this slot to attach it to the unit 5 Power Jack The power adapter cable plugs in here 6 Console Port The custom console cable set that is provided to attach the console monitor keyboard and mouse plugs in here Note The CS1716a is pictured above The CS1708a rear panel is the same as the CS1716a except that it has 8 KVM ports instead of 16 Chapter 2 Hardware Setup Overview For convenience and flexibility that allows mixing PS 2 and USB interfaces the CS1708a CS1716a design utilizes custom KVM cables that serve as intermediaries between the KVM switch and the connected computers A separate custom KVM cable is required for each computer connection The custom KVM cables are listed in the Cables section on page 3 Consult your dealer to find out which
47. n the table below OS Version Windows 2000 and higher Linux RedHat 7 1 and higher SuSE 8 2 and higher Mandriva Mandrake 9 0 and higher UNIX AIX 4 3 and higher FreeBSD 4 2 and higher Sun Solaris 8 and higher Novell Netware 5 0 and higher Mac OS 9 and higher Components Front View 1 2 3 4 5 6 7 ooooooo oo u Note The CS1716a is pictured above The CS1708a front panel is the same as the CS1716a except that it has 8 KVM port LEDs instead of 16 Chapter 1 Introduction No Component Description 1 Port LEDs 2 Reset Button These port selection pushbuttons each contain 2 LEDs An orange LED indicates that a computer is connected to the corresponding port A green LED indicates that the computer connected to the corresponding port has focus Simultaneously pressing port LEDs 1 amp 2 resets the console keyboard and mouse Simultaneously pressing port LEDs 7 8 8 on the CS1708A or 15 amp 16 on the CS1716A starts Auto Scan mode See F7 SCAN page 35 Pressing in this button performs a system reset When the system is reset the CS1708A CS1716A beeps and then the KVM port LEDs flash in succession until the reset is completed After the reset is completed you can login again Note This button is semi rec essed and must be pushed with a small object such as the end of a pap
48. ning stops when you exit Auto Scan mode 40 Chapter 5 Keyboard Port Operation Skip Mode This feature allows you to switch between computers in order to monitor them manually You can dwell on a particular port for as long as you like as opposed to auto scanning which automatically switches after a fixed interval To invoke Skip mode key in the following hotkey combination 1 Invoke hotkey mode with the Num Lock or Ctrl F12 combination 2 Key in Arrow Where Arrow refers to one of the arrow keys After you press an arrow you automatically exit hotkey mode and enter Skip mode where you can switch ports as follows lt Skips to the first accessible port See Scan Skip Mode page 29 for information regarding accessible ports Skips to the next accessible port gt Skips to the last accessible port of the previous station y Skips to the first accessible port of the next station Once you are in Skip mode you can keep on skipping by pressing the arrow keys You don t have to use the Num Lock combination again While Skip mode is in effect ordinary keyboard and mouse functions are suspended only Skip mode compliant keystrokes can be input You must exit Skip mode in order to regain normal control of the console 3 To exit Skip mode press Esc or Spacebar 41 CS1708A CS1716A User Manual Computer Keyboard Mouse Reset If the key
49. on the power to the computers Single Level Installation Diagram gt EB do da dED dE En Exp Sa ED E gt EM EM E gt dem dem dm Emp ES Note The numbers in the diagram correspond to the numbered steps above Chapter 2 Hardware Setup Cable Connection Diagrams Console Cable Installation Diagram zio E E Ep Ea dE Esp E gt axe Sa Ir AES ES ES E gt ERP KVM Cable Installation Diagrams USB KVM Cable Connection PS 2 KVM Cable Connection CI XN E Nes m NY ss 1 ee TFL L L lt al CS1708A CS1716A User Manual Daisy Chain Installations To control even more computers up to 31 additional switches can be daisy chained down from the first CS1708A CS1716A As many as 512 computers can be controlled from a single console in a complete installation Tables showing the relation between the number of computers and the number of CS1708a CS1716a units needed to control them are provide
50. ontinue or not ff it is not checked the utility performs the upgrade directly Click Next to begin Device List gt Loading amp testing files gt Loading amp testing files OK gt Searching for devices Device Description IV Check Firmware Version Progress Help en Click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to continue or cancel Warning 2 The firmware Ver 1 0 086 is not newer than current firmware Ver 1 0 086 7 in device 101 001 002 Continue the upgrade Yes No ES a If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar 52 Chapter 7 The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful S Firmware Upgrade Utility The Firmware upgrade was successful Click Finish to close the utility Device List Status Messages gt Loading amp testing files gt Loading amp testin
51. ookup to a complete 32 switch daisy chained operation are provided Chapter 3 Basic Operation explains the fundamental concepts involved in operating the CS1708a CS1716a Chapter 4 OSD Operation provides a complete description of the CS1708a CS1716a s on screen display OSD and how to work with it Chapter 5 Keyboard Port Operation details all of the concepts and procedures involved in the hotkey operation of your CS1708a CS1716A installation Chapter 6 Keyboard Emulation provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings Chapter 7 The Firmware Upgrade Utility explains how to use this utility to upgrade the CS1708a CS1716a s firmware with the latest available versions An Appendix provides specifications and other technical information regarding the CS1708A CS1716a viii CS1708A CS1716A User Manual Conventions This manual uses the following conventions Monospaced A Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start gt Run means
52. ovides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer Do not step on or stand on any device when servicing other devices in a rack 57 CS1708A CS1716A User Manual Technical Support International For online technical support including troubleshooting documentation and software updates http support aten com For telephone support see Telephone Support page iii North America Email Support support aten usa com Online Troubleshooting Technical Documentation Support Software Updates Telephone Support 1 888 999 ATEN ext 4988 http www aten usa com support When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 58
53. press Enter Choices are AUTO default ENGLISH US ENGLISH UK GERMAN GER GERMAN SWISS FRENCH HUNGARIAN ITALIAN JAPANESE KOREAN RUSSIAN SPANISH SWEDISH and TRADITIONAL CHINESE F5 SKP Clicking the F5 field or pressing F5 invokes Skip SKP mode This function enables you to easily skip backward or forward switching the console focus from the currently active computer port to the previous or next available one The selection of computers to be available for skip mode switching is made with the Scan Skip mode setting under the F3 SET function see page 28 When you are in skip mode press to switch to the previous computer in the list press gt to switch to the next computer in the list press i to switch to the last computer on the previous station in the list press y to switch to the first computer on the next station in the list Note When you skip you only skip to the previous or next available computer that is in the Scan Skip mode selection page 29 Ifa port has been selected for Scan Skip mode when the focus switches to that port a left right triangle symbol appears before its port ID display While skip mode is in effect the console will not function normally You must exit skip mode in order to regain control of the console To exit skip mode press Spacebar or Esc 33 CS1708A CS1716A User Manual F6 BRC F6 is an
54. r logging out and immediately use Esc to deactivate the OSD without having selected a port from the OSD menu a null port message displays on the screen The OSD hotkey will bring up the main OSD screen 36 Chapter 5 Keyboard Port Operation Hotkey Port Control Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard The CS1708a CS1716a provides the following hotkey port control features Selecting the Active Port Auto Scan Mode Switching Skip Mode Switching Computer Keyboard Mouse Reset The following settings can also be controlled in Hotkey mode Setting the Beeper Setting the Quick Hotkey Setting the OSD Hotkey Setting the Port Operating System Restoring the OSD Default Values 37 CS1708A CS1716A User Manual Invoke Hotkey Mode All hotkey operations begin by invoking Hotkey mode There are two possible keystroke sequences used to invoke Hotkey mode though only one can be operational at any given time Number Lock and Minus Keys 1 Hold down the Num Lock key 2 Press and release the minus key 3 Release the Num Lock key Num Lock Control and F12 Keys 1 Hold down the Ctrl key 2 Press and release the F12 key 3 Release the Ctrl key Ctrl F12 When Hotkey mode is active A command line appears on the monitor screen The command line prompt is the word Hotkey in white text on
55. ssword then press Enter 4 To modify or delete a previous username and or password use the backspace key to erase individual letters or numbers Press Enter when done Note Usernames and passwords are not case sensitive Usernames are displayed in capital letters in the OSD SET ACCESSIBLE PORTS This function allows the administrator to define user access to the computers on the installation on a port by port basis For each user select the target port then press the Spacebar to cycle through the choices F full access V view only or blank Repeat until all access rights have been set then press Enter The default is F for all users on all ports Note A blank setting means that no access rights are granted The port will not show up on the user s LIST on the main screen The administrator always has full access to all ports Continues on next page 30 Chapter 4 OSD Operation Continued from previous page Setting Function SET LOGOUT TIMEOUT If there is no input from the console for the amount of time set with this function the user is automatically logged out A login is necessary before the console can be used again This enables other users to gain access to the computers when the original user is no longer accessing them but has forgotten to log out To set the timeout value key in a number from 1 180 minutes then press Enter The default setting of
56. t your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage To prevent damage to your installation it is important that all devices are properly grounded The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over 55 CS1708A CS1716A User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or un interruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to serv
57. tarting 2222220 ee eee 21 USB Peripheral Devices 21 4 OSD Operation OSD OvervieW ae ea ed hei 23 OSD LOGIN 2 cortile Er ia 23 OSD Hotkey inta 2 weis e ped we nenn sr 23 OSD Main Sreem ini ike ee eee ee ad eee BEN 24 OSD Main Screen Headings 0 00 nennen 25 OSD Navigation LL 25 OSD FUNCHIONS gt pit asus a Le Ae Serer galera 26 FS GOTO A io la n ia i ni pui 26 FZ UST eurena areali 27 FOSSET Lilia uo a a dei wl daw tin he echoes et bases 28 FA 2 ADM sce perte Conc eae a IO eaves os 30 ESKE 33 FOBRO atic he a a el pe sate 34 FFESCAN a bisa beet feel aha o dd eed arene 35 FILON sees ici iene aaa 36 5 Keyboard Port Operation Hotkey Port Control La 37 Invoke Hotkey Mode 22 ee a a 38 Number Lock and Minus Keys 38 Control and F12 Keys 38 Select the Active Port 2 Lili iii ee ee 39 Auto Scan MOE iii 2 28 ae ta tes ee 40 Invoking Auto Scan LL 40 Skip Mode au haare ad bee ae Eb 41 Computer Keyboard Mouse Reset 42 Hotkey Beeper Control cd eerden 2 piene bared 42 Quick Hotkey Control LL 43 OSD Hotkey Control iss us er mss o ti nee anne ARA 43 Port OS Control 2 briciole aaa ite 44 Restore Default Values 44 Hotkey Summary Table 45 vi CS1708A CS1716A User Manual 6 Keyboard Emulation Mac Keyboard i e Sai ei 47 Sun Keyboard oer een 2 2 deten et dr Medd pee be 48 7 The Firmware Upgrade Utility Introduction irish re les 49 Download
58. to open the Start menu and then select Run Indicates critical information Product Information For information about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com CS1708A CS1716A User Manual This Page Intentionally Left Blank Chapter 1 Introduction Overview The CS1708a and CS1716A KVM switches are control units that allow access to multiple computers from a single console keyboard mouse and monitor A single CS17084 or CS17164 can control up to 8 or 16 computers As many as 31 additional switches can be daisy chained to each other so that up to 256 or 512 computers can all be controlled from a single keyboard monitor mouse console A custom ASIC patent pending provides an auto sensing function that recognizes the position of each station on the chain eliminating the need to manually set the position with DIP switches A seven segment front panel LED displays each station s position for easy identification For further convenience the CS1708A CS1716a features high density SPHD connectors instead of the usual 25 pin connectors This space saving innovation allows a full 16 port switch to be installed in a 1U system rack Additionally a front panel USB port is available for
59. u BB E CEO Eo Eo E n n Im 000 EB Note Ona daisy chained installation the chained stations will automatically receive the upgrade via the daisy chain cables 2 Shut down all the computers but not the stations on the KVM installation 3 From your KVM switch console login to the OSD as the administrator see p 23 and select the F4 ADM function 4 Scroll down to FIRMWARE UPGRADE Press Enter then press Y to invoke Firmware Upgrade mode see p 33 50 Chapter 7 The Firmware Upgrade Utility Starting the Upgrade To upgrade the firmware 1 Run the downloaded firmware upgrade package file either by double clicking the file icon or by opening a command line and entering the full path to it The Firmware Upgrade Utility welcome screen appears CE Upgrade Utility Put your device into Fimware Upgrade Mode Use the Firmware Upgrade Cable to connect its Firmware Upgrade Port to your computer or connect via Ethemet Agree to the License Agreement Then Click Next LICENSE AGREEMENT A LICENSE GRANT TEN Intemational Co Ltd Licensor grants to you a non exclusive non ransferable license to and use FIRMWARE UPGRADE UTILITY the Product during the Term set forth below Nou m
60. ufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE CS1708A CS1716A User Manual Package Contents The CS1708a CS1716A package consists of 1 CS17084 CS1716A KVM Switch with Standard Rack Mounting Kit 2 Custom KVM Cable Sets 1 Console Cable 1 Firmware Upgrade Cable 1 Foot Pad Set 4 pcs 1 Power Adapter 1 User Instructions Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CS1708a CS1716a since this manual was published Please visit our website to download the most up to date version of the manual Copyright 2008 2013 ATEN International Co Ltd Manual Part No PAPE 0293 100G Manual Date 2013 09 10 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners CS1708A CS1716A User Manual Contents EGG Information ur Rotate eee nn sod geen ii RoHS eee e ee ri ii SJT 11304
61. ur direct vendor 64 A Activate Beeper 31 ADM 30 Auto Scanning 35 Invoking Auto Scan 40 Pausing Auto Scan 40 Scan Duration 28 Stopping 40 B Beeper Activate 31 Control 42 Hotkey Control 42 43 BRC 34 Broadcast Mode 34 C Clear the Name List 31 Components 4 computer connection tables 60 console cable installation 15 CS1708A CS1716A computer connection tables 60 front view 4 rear view 6 D daisy chain installation 16 desktop mounting 8 Display Emulation Technology 2 E EDID 2 Edit Port Names 31 Index F1 GOTO 26 F2 LIST 27 F3 SET 28 F4 ADM 30 F5 SKP 33 F6 BRC 34 F7 SCAN 35 F8 LOUT 36 factory default settings 63 restoring 62 Firmware upgrade OSD setting 33 port 50 recovery 54 G GOTO 26 H hardware requirements cables 3 computers 3 consoles 3 Hot Plugging 19 Console Ports 19 KVM ports 19 Hotkey Beeper Control 42 43 Command Mode 29 OSD 28 Selecting the Active Port 39 Summary Table 45 Hotkey Mode exiting 38 invoking 38 Hotkey Port Control 37 65 CS1708A CS1716A User Manual installation daisy chain 16 single level 14 Invoking Hotkey Mode 38 K Keyboard Emulation Mac 47 Sun 48 KVM adapter cables 3 L LIST 27 Logout 36 Logout Timeout 31 LOUT 36 mounting desktop 8 rack 8 O Online Registration iii OSD factory default settings 63 Functions 26 Hotkey 23 28

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