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ProFusion® XS

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1. 13 Advanced Operation Network Connectivity Ethernet Update Only 5 5 titt scsdecisnsateasinsssossatancesevesassnsaeessansdisnace 15 Viewing th NetWork Seti is usan ceat etetoetoritiet eye ark n QUEUE Qd LINE VIVERE RUH VGL TH NERONE 15 Changing the lP DU errore tiran ed Ea rai dida iot Facets a Fd e up ardent Ff tad Qe quts rn eieiei 15 Changing the P AGES den A EDAM UR QR AGNI QUA UDIN RAM DU NBN UE 16 Changing the S IB cius ironic tedbabdemundta imd unde metit pm n n omo DN DDR dune 17 Changing the Default GateWeVy uans een et n ER PEH FO NERUFU TO FUR UKR HH COR EE NUT RUD STORE 17 Changing the FTP SN den sine edipi equ ca inde 18 Testing the Network Settings sienne 19 Viewing the Update Status oio Rat QE Hx ERG EIER ELO EN Anna LOUER FR ERE RUEG LOU a He 19 Updating the CONNOUMAION 20 Updating thecontent 6 COMM GUA OI 2 rerannmnmdennnennnnanienontniannenisntents 20 Stopping am Update essiensa eee H eE i HE EREE LEE 21 Chelsea des R AAAA ERRE RARER 21 Direct Serial Interface DSI secsscccsccscccasscsdsssseassessssdicsascasasbesdsosseanstevseasecsdsezadasdeosseasdbsvsecsecsescascborsbasseseuaessasncsescasstovsbosteaes 23 SYST DITE Le Tee e E E E EE EE A E E E E 23 Appendix A GO AN eus aa an R RR T Ebr ads 24 Appendix B Troubles Goff 25 Appendik Ci Control Panel Menu Systemi Wee ennemie enr 27 Ap pendik D SECHE onreine ninna Oana A Ge ne iN i Ni 28 Append Es COMIC COM Aradea ea E 28 vi PR
2. Schedule Control BACK Select Schedule View Custom Schedule Add Custom Schedule Remove Custom Schedule Remove All Custom Device Information System Diagnostics BACK CD Updates Illegal Shutdowns Connectivity Errors DFX Demo Settings Appendix D Specifications Connections Audio 4 RCA female jacks Network 1 RJ 45 Ethernet port Communications Port Power Specifications 1 Serial port A Voltage 115 230 VAC Range 105 125 Vrms Watts 220 W Current 4 0 Arms 115V 2 0 Arms 230V Freq 47 63 Hz Thermal Output 751 BTUs Dimensions Length 15 4 38 74 cm Depth 9 V 24 13 cm Height 3 1 8 89 cm Weight 11 Ibs 4 99 kg Appendix E Contact DMX Before contacting DMX Customer Service please have the following information ready The Device ID for your ProFusion XS see p 8 The serial number for your ProFusion XS located on the front and rear panels Your DMX Account Number Worldwide Customer Support Centers Africa 27 11 780 3000 Brazil 55 11 3457 0654 Canada 1 800 350 0369 United States 1 800 345 5000 28 PROFUSION XS USER GUIDE 800 345 5000 dmx com IN CANADA CALL 800 350 0369 sight sound science 8080701 dalvadn
3. Verify the power cord is properly connected to your ProFusion XS 5 No power Verify the power cord is connected to a known working electrical outlet pone PEPE CIE DEY dee Contact DMX Customer Service 28 Expired Control panel displays You do not The menu option selected is disabled as requested for this ProFu 8 28 have permissions to use this feature sion XS Contact DMX if permissions for this menu are needed PLAYBACK ISSUES time Verify the Schedule Mode is set to DMX Schedule Control panel displays Music Stopped Verify the date and time is correctly set 10 AUDIO ISSUES Verify the audio cable is connected to the correct audio output of 3 your ProFusion XS and the correct input of your audio equipment Verify the volume level for your ProFusion XS is sufficiently turned No or low volume levels Je 11 Verify the volume level of the amplification equipment your Pro B Fusion XS is connected to is sufficiently turned up DISC UPDATE ISSUES Verify the CD is free of scratches smudges or fingerprints 7 Disc update not properly installing Verify the CD has been properly inserted in the DVD ROM tray 7 Confirm the Device ID on the CD matches the Device ID of your 8 ProFusion XS Allow the update to run for at least 15 minutes If the update has not completed shutdown your ProFusion XS and wait 15 seconds Disc update taking longer than 10 before powering the device back on After the device beeps minutes once eject the CD and verify it is free of
4. and tested for maximum reliability Thousands of ProFusion products installed as far back as 2000 are still servicing our customer s music and messaging needs HANDS FREE UPDATES A Connection You Can Count On ProFusion XS has been designed to deliver new music and configuration updates quickly and cost efficient using your company s existing network ProFusion XS dramatically cuts the time it takes to receive new music ProFusion XS also supports updates via disc If you choose to receive your updates via disc each month you will receive a disc containing new music that will update your ProFusion XS using its built in DVD ROM CONVENIENCE Simple to Use Design ProFusion XS is engineered for easy integration with most commercial amplification equipment ProFusion XS includes a simple to use control panel and menu system that allows you to control your music and messaging at your fingertips Simply connect your ProFusion XS and begin enjoying continuous music Getting Started Checking the Package Contents ProFusion XS playback device ProFusion XS User Guide 183cm 18AWG UL Power cord 183cm Stereo RCA male to male audio cable 1 6 1 6 1 1 1 6 183cm Stereo RCA male to male audio cable included only with ProFusion XS devices config ured for three or four zones of audio Any additional or different cables required to complete the installation will need to be obtained separately Please keep all packa
5. display Connection Idle along with the status of the last connection attempt Connection Idle Last Status Successful lt MENU EXIT gt Updating the Configuration The Update Configuration menu option allows you at any time to connect and check for configuration changes and software updates This menu option will not download any available new content Initiating a configuration only update from the title artist information screen STEP1 Press the button to access the Control Panel menu system STEP2 Press the NAVIGATION DOWN button until Network Control is highlighted then press the button STEP3 Press the NAVIGATION DOWN button until the Update Configuration menu option is highlighted then press the button to initiate the configuration update Updating the Content amp Configuration The Update Content amp Configuration menu option allows you at any time to connect and check for configura tion changes and software updates as well as new music content With this menu option ProFusion XS will download any available configuration changes software updates and new music content Note If new content is available for download your ProFusion XS may be updating for a long period of time It is advisable to check with your network administrator before selecting this menu option Initiating a content and configuration update from the title artist information screen STEP1 Press the button to access the Control Pane
6. scratches smudges or 6 7 28 fingerprints Attempt the update again If the update continues to take longer than 15 minutes contact DMX Customer Service Confirm the Device ID on the CD matches the Device ID of your Control panel display Incorrect CD for ProFusion XS If the Device ID on the CD matches the Device ID 8 28 this device of your ProFusion XS and the update continues to produce the Wrong Device ID error message contact DMX Customer Service DISC UPDATE ISSUES CONT POSSIBLE SOLUTION Control panel display Incorrect CD Type Verify the CD has ProFusion XS printed on the right side of the disc Contact DMX Customer Service Verify you are loading the most recent update The disc will have the date created printed on them Control panel displays Old Config Ver If your ProFusion XS is configured to receive its updates via Net work it may have received newer configuration from a Network update Continue loading any CDs you received as your ProFu sion XS will update any content on the CDs NETWORK UPDATE ISSUES Control panel displays Update Con Verify the network settings for your ProFusion XS are correct for your network nect Error after an Ethernet update is attempted Verify your network firewall is configured to allow FTP traffic from Control panel displays FTP Test Failed after Test Network Connect attempted 26 your ProFusion XS to its designated server Verify the Ethernet cable is pro
7. until correct the hour is set for your Custom Schedule STEP5 Press the NAVIGATION RIGHT button to move to the minutes and AM PM setting and use the NAVIGA TION UP or NAVIGATION DOWN button to modify each option Once the correct time has been set press the button STEP6 Press the NAVIGATION UP or NAVIGATION DOWN button until the desired style is highlighted then press the button STEP7 Press the NAVIGATION RIGHT button to exit to the main screen DFX Audio Enhancer DFX Audio Enhancer is a plug in that improves the sound quality of your ProFusion XS content The DFX Au dio Enhancer contains four unique and configurable effects e Fidelity enhances clarity e Ambience adds depth Dynamic Boost amplifies sound and reduces distortion e Bass amplifies bass Your ProFusion XS will arrive with a pre configured default DFX preset setting that can be modified by DMX if necessary Turning DFX on or off from the title artist information screen STEP1 Press the button to access the Control Panel menu system STEP2 Press the NAVIGATION DOWN button until DFX Audio Control is highlighted then press the button STEP3 Press the NAVIGATION UP or NAVIGATION DOWN button until DFX Settings is highlighted then press the button STEP4 Press the NAVIGATION UP or NAVIGATION DOWN button to toggle between ON and OFF then press the button to select your desired state for DFX If your ProFusion XS has more than on
8. AVIGATION DOWN button to set the value for the second digit of the first octet then press the NAVIGATION RIGHT button to move to the third digit of the first octet Press the NAVIGATION UP or NAVIGATION DOWN button to set the value for the third digit of the first octet then press the NAVIGATION RIGHT button to move to the first digit of the second octet PROFUSION XS USER GUIDE STEP 8 A Repeat steps 5 7 for the remaining octets then press the button to accept the change It is highly recommended that a connectivity test is performed after changing any network settings See Testing the Network Settings p 19 for instructions Testing the Network Settings Initiating a test connection from the title artist information screen STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 Press the button to access the Control Panel menu system Press the NAVIGATION DOWN button until Network Control is highlighted then press the button Press the NAVIGATION UP or NAVIGATION DOWN button until Set Configuration is highlighted then press the button Note The Set Configuration menu option requires an unlock code If access to the Set Configura tion menu option is needed contact DMX Customer Service See Appendix E Contact DMX p 28 Press the NAVIGATION UP or NAVIGATION DOWN button until Test Network Connection is highlight ed then press the button to initiate the Test Network Connection option BACK gt Test Network Con
9. OFUSION XS USER GUIDE Features What is ProFusion XS As our leading on premise system ProFusion XS digital audio delivery system provides extensive commercial free music programming engaging message marketing flexible scheduling and the ability to play different types of music in various areas of your business ProFusion XS provides total control over what your customers hear MUSIC DESIGN Music for Your Unique Business ProFusion XS puts your DMX music programming into action effortlessly Our experienced music design team ensures your music is aligned with the goals you have for your business and brand Our music design team is recognized around the world as the best in the business SCHEDULING Easy Music Management The ProFusion XS scheduling allows your music to target specific customer demographic types as well as change the tempo of you business by the hour day week as well as seasonal or promotional events Manage the music that you want your customers to hear MESSAGE MARKETING Effective Customer Communications The right message at the right time has the power to stimulate a customer s willingness to spend ProFusion XS supports your business s message marketing needs by seamlessly integrating your music programming with the right message at the right time RELIABILITY Dependable Platform ProFusion XS is commercially built for extended life in heavy use environments Each internal component is carefully selected
10. USER GUIDE sight sound science CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN NO USER SERVICEABLE PART INSIDE This symbol is intended to inform users that internal parts may cause electrical shock and injury This symbol is intended to inform users of important operational instructions and clarifications A WARNING A To reduce the risk of fire electric shock or injury Do not use ProFusion XS if it has been exposed to water Do not use ProFusion XS if it has been dropped and or damaged Do not use ProFusion XS with a damaged power cord Do not unplug by pulling on the cord Do not restrict case airflow by blocking or inserting objects into case ventilation openings Do not use in environments with excessive heat humidity mag netic fields or dust Place ProFusion XS only on a stable surface of sufficient size and strength where it will not be exposed to excessive vibration Do not overload power outlets Route all cables safely Do not place any items on or against the cables Do not allow children to operate without supervision Use only attachments that are approved by DMX Inc Safety Agency Listings This product was tested and found to be fully compliant with FCC Part 15 Subpart B Class A CE Class A C Tick Class A cTUVus TUV CB Scheme RoHS Compliant WEEE marked FE ce DMX Inc 2008 All rights reserved DMX and PROFUSION are registered trademarks of DMX Inc All
11. a rack Please contact DMX Customer Service if you would like to order a rackmount kit See Appendix E Contact DMX p 28 PROFUSION XS USER GUIDE Connecting ProFusion XS to Your Amplification Equipment A Always connect audio cables prior to powering on your ProFusion XS Turn off your amplification equipment and turn the volume completely down before installing your ProFusion XS Your ProFusion XS should not be plugged into the AC outlet found on the rear of some audio amplifica tion equipment due to potential grounding issues Only plug your ProFusion XS into properly grounded electrical outlets To avoid being inadvertently powered off never plug your ProFusion XS into a switched outlet Connecting your ProFusion XS to your amplification equipment STEP 1 STEP 2 STEP 3 Connect one end of the RCA audio cable with the white plugs into the white RCA jack labeled Zone 7 on the rear panel of your ProFusion XS Connect the other end of the RCA cable into the correspond ing input of your amplification equipment Note If your ProFusion XS is configured for only one zone the audio for that zone will output from both the Zone 1 and Zone 2 RCA jacks Connect one end of the RCA audio cable with the red plugs into the red RCA jack labeled Zone 2 on the rear panel of your ProFusion XS Connect the other end of the RCA cable into the corresponding input of your amplification equipment If your ProFusion XS has been configure
12. at allow the user to stop playback on all zones immediately by press the POWER button once Playback Mode ProFusion XS is playing music based on its Schedule Mode POWER Button The POWER button is used to power on and off ProFusion XS as well as put it into Pause Mode When ProFusion XS is powered on and the POWER button is pressed once it will enter Pause mode Press the POWER button again to shutdown Style A unique musical experience referring to a particular type of music such as Jazz Classic Rock etc Style Blocking A configuration restriction that prevents certain styles from being selected from the front panel during specified hours STYLE Buttons A set of buttons UP and DOWN located to the left of the LCD control panel that are used to change styles Title Artist Information Information displayed on the main screen of the Control Panel menu system for each available zone during music playback regarding the content currently playing Zone ProFusion XS has the capability to support up to four independent outputs that allow for unique music types for different areas of a business 24 PROFUSION XS USER GUIDE Appendix B Troubleshooting This section provides a basic troubleshooting guide for the most common issues If this list does not help you re solve your issue or if you have an issue that is not listed below please contact DMX Customer Service see p 28 for assistance GENERAL ISSUES POSSIBLE SOLUTION PAGE
13. ccess the Control Panel menu system STEP2 Press the NAVIGATION DOWN button until Network Control is highlighted then press the button STEP3 Press the NAVIGATION UP or NAVIGATION DOWN button until Set Configuration is highlighted then press the button Note The Set Configuration menu option requires an unlock code If access to the Set Configura tion menu option is needed contact DMX Customer Service See Appendix E Contact DMX p 28 STEP 4 STEP 5 Press the NAVIGATION UP or NAVIGATION DOWN button until Set IP Type is highlighted then press the button Press the NAVIGATION UP or NAVIGATION DOWN button to toggle between DHCP and Static and press the button to select the desired type IP Type gt DHCP Static Current Type STATIC It is highly recommended that a connectivity test is performed after changing any network settings See Testing the Network Settings p 19 for instructions Changing the IP Address Changing the IP address from the title artist information screen STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 STEP 6 STEP 7 STEP 8 16 Press the button to access the Control Panel menu system Press the NAVIGATION DOWN button until Network Control is highlighted then press the button Press the NAVIGATION UP or NAVIGATION DOWN button until Set Configuration is highlighted then press the button Note The Set Configuration menu option requires an unlock code If access t
14. d for a second zone of audio connect the red RCA plug of the audio cable into the RCA jack labeled Zone 2 red jack on the rear panel of your ProFusion XS Connect the other end of the RCA cable red plug into the corresponding input of your amplification equipment If your ProFusion XS has been configured for a third zone of audio repeat step 1 If your ProFusion XS has been configured for a third and forth zone of audio repeat steps 1 and 2 Note If your ProFusion XS is configured for three zones the audio output for Zone 3 will also output the Zone 4 RCA jack Connect one end of the RCA audio cable with the red plugs into the red RCA jack labeled Zone 4 on the rear panel of your ProFusion XS Connect the other end of the RCA cable into the corresponding input of your amplification equipment Connecting ProFusion XS to Your Network Connecting your ProFusion XS to your company s network STEP 1 STEP 2 A Connect one end of a CAT5 Ethernet cable to the Ethernet port located on the rear panel of your Pro Fusion XS Connect the other end of the CAT5 Ethernet cable to your network equipment router hub or switch It is highly recommended that a connectivity test is performed after changing any network settings See Testing the Network Settings p 19 for instructions EA Controls and Functions Front Panel The front panel of ProFusion XS is used to change music styles stop playback and access the Control Pane
15. e DFX preset setting you may change between any of the available presets Changing DFX presets from the title artist information screen STEP1 Press the button to access the Control Panel menu system STEP2 Press the NAVIGATION DOWN button until DFX Audio Control is highlighted then press the button STEP3 Press the NAVIGATION UP or NAVIGATION DOWN button until DFX Presets is highlighted then press the button STEP4 Press the NAVIGATION UP or NAVIGATION DOWN button until the desired preset is highlighted then press the button 22 PROFUSION XS USER GUIDE Direct Serial Interface DSI ProFusion XS supports a RS 232 communications interface that allows ProFusion XS to be controlled using external equipment connected to the serial port The functionality is limited to the ability to change styles on desired zones Note Please contact DMX customer service for the ProFusion XS Serial Control Specification documenta tion if your are planning on use this feature See Appendix E Contact DMX p 28 System Diagnostics The System Diagnostics menu option used for troubleshooting can only be accessed with the assistance of a DMX Customer Service agent Appendix A Glossary Button This button located in the middle of the NAVIGATION buttons is similar to an Enter button ona keyboard The button is used to select options from Control Panel menu system Configuration A set of unique settings such as scheduli
16. es and fingerprints To clean a CD use lint free cotton cloths and wipe against the tracks starting in the middle of the disc and wiping towards the outside of the disc Do not wipe in a circular motion as this can create scratches Updating your ProFusion XS via CD STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 STEP 6 STEP 7 If your update contains multiple CDs load disc 1 first Hold the CD face up and by the edges Press the DVD ROM eject button to open the tray Insert the CD into the center of the DVD ROM tray Press the DVD ROM eject button to close the tray Do not push the tray in Approximately 15 seconds after the tray has closed the update will automatically start The update will take anywhere from 60 seconds to 10 minutes depending on the type and size of the update The DVD ROM tray will automatically eject once the update has completed and the control panel will display the status of the update Update Complete Press K to continue Note Contact DMX Customer Service if an update produces an error code See Appendix E Con tact DMX p 28 Please note the error code number when contacting DMX for assistance Update Incomplete Error code 10 Please try again or call for support Control Panel Menu System ProFusion XS Control Panel menu system allows you to perform numerous tasks including Stopping and starting music playback Adjusting volume levels Enabling and disabling messages Ini
17. figured by DMX for your ProFusion XS If necessary the Message Control menu option will allow you to suspend a message immediately Message Control Turning messages on or off from the title artist information screen STEP1 Using the NAVIGATION UP or NAVIGATION DOWN button change the title artist information display ing on the LCD control panel to zone with the message that you would like to play STEP2 Press the button to access the Control Panel menu system STEP3 Press the NAVIGATION DOWN button until Messaging Control is highlighted then press the button STEP4 Press the NAVIGATION UP or NAVIGATION DOWN button until Message Control is highlighted then press the button Note If No Messages is displayed there are no messages available for that zone STEP5 Press the NAVIGATION UP or NAVIGATION DOWN button until the desired message is highlighted then press the button BACK gt BBQ Chips T Shirts Steak STEP6 Press the button to toggle between ON and OFF then press the NAVIGATION RIGHT button to ac cept the change When the message is set to ON it will playback according to its schedule and when set to OFF the message will be suspended BBQ Chips Message is ON Hit to turn OFF lt MENU EXIT gt Note If your ProFusion XS receives a configuration update that still includes a suspended message the message playback status will revert to ON If changes to your Messaging are needed contact DMX Cu
18. ging material for later use in case your ProFusion XS must be re shipped Installation and Setup Placement Guidelines ProFusion XS is designed to be placed horizontally and right side up Other positions may cause problems with air flow within the case and may significantly shorten the lifespan of the components ProFusion XS should be placed in a clean well ventilated area Do not stack items on or against your ProFusion XS as this can create excessive heat and or static electricity charge problems ProFusion XS should only be placed on a surface of adequate strength and stability and free of excessive vibration Ensure all cabling is routed properly and safely This will avoid tripping hazards that could pull your ProFusion XS off the surface you have placed it on Ensure your ProFusion XS is plugged into a properly grounded always on AC electrical outlet Note Do not plug your ProFusion XS into a switched outlet such as power strips or other outlets that may be inadvertently turned off This can lead to improper shutdowns which will likely shorten the life of the equipment Rack Placement If your ProFusion XS is going to be installed in a rack at least 62 16 5 cm 4RU vertical rack space will be required Do not improvise a rack mount solution instead install a rack shelf suitable for approximately 20 Ibs 9 1 kg of weight and place your ProFusion XS on the shelf Note ProFusion XS has been designed to be mounted in
19. he Network Settings p 19 for instructions Changing the Default Gateway Changing the default gateway from the title artist information screen STEP 1 STEP 2 STEP 3 STEP 4 Press the button to access the Control Panel menu system Press the NAVIGATION DOWN button until Network Control is highlighted then press the button Press the NAVIGATION UP or NAVIGATION DOWN button until Set Configuration is highlighted then press the button Note The Set Configuration menu option requires an unlock code If access to the Set Configura tion menu option is needed contact DMX Customer Service See Appendix E Contact DMX p 28 Press the NAVIGATION UP or NAVIGATION DOWN button until Set Default Gateway is highlighted then press the button STEP 5 STEP 6 STEP 7 STEP 8 A Press the NAVIGATION UP or NAVIGATION DOWN button to set the value for the first digit of the first octet group of numbers then press the NAVIGATION RIGHT button to move to the second digit of the first octet Note IP addresses such as 192 168 1 1 should be entered as 192 168 001 001 IP Gateway 192 168 001 001 Hit to select Press the NAVIGATION UP or NAVIGATION DOWN button to set the value for the second digit of the first octet then press the NAVIGATION RIGHT button to move to the third digit of the first octet Press the NAVIGATION UP or NAVIGATION DOWN button to set the value for the third digit of the first octet the
20. l menu system 4 POWER Button The POWER button is used to power ProFusion XS on and off Note Do not hold in the POWER button when powering ProFusion XS on or off Power LED This green LED will remain solid while ProFusion XS is powered on NAVIGATION Buttons The UP DOWN LEFT and RIGHT buttons are used to navigate the Control Panel menu system Button This button is similar to the ENTER button on a keyboard and is used to select menu options from the Control Panel menu system Serial Number This unique number is used to identify your ProFusion XS LCD Control Panel The LCD control panel is used to access the Control Panel menu system While in Playback Mode the LCD control panel will display the title artist and style information of the content currently playing The last line will continuously scroll between the zone name date time and Schedule Mode STYLE Buttons These buttons are used to select styles for playback DVD ROM Drive The DVD ROM is used to update ProFusion XS via CD with the latest configuration software and content DVD ROM Drive Eject Button This button is used to open and close the DVD ROM drive when updating your ProFusion XS via CD PROFUSION XS USER GUIDE Rear Panel The rear panel of ProFusion XS has a variety of connections that are used to integrate it with your existing am plification equipment and Ethernet network 1 Power Cord Input ProFusion XS o
21. l menu system STEP2 Press the NAVIGATION DOWN button until Network Control is highlighted then press the button 20 PROFUSION XS USER GUIDE STEP3 Press the NAVIGATION DOWN button until the Update Music amp Config menu option is highlighted then press the button to initiate the content and configuration update Stopping an Update The Stop Updating menu option allows you to terminate an active update ProFusion XS will resume the down load where it left off the next time it connects for an update Stopping an update from the title artist information screen STEP1 Press the button to access the Control Panel menu system STEP2 Press the NAVIGATION DOWN button until Network Control is highlighted then press the button STEP3 Press the NAVIGATION DOWN button until Stop Updating menu option is highlighted then press the button to terminate the connection It may take up to one minute for the connection to terminate When the update has stopped the control panel will display Connection Idle Scheduling ProFusion XS scheduling supports the ability to play specific styles at designated times days and seasonal or promotional events This ensures the correct style of music is playing for your locations at the correct times and days Your ProFusion XS will arrive with pre configured dayparting If necessary your dayparting schedule can be overridden from the Control Panel menu system The Schedule Control menu option allows you
22. lizes the FTP protocol to connect to its designated server for updates In order to connect your firewall will need to allow FTP traffic from your ProFusion XS to its designated update server Viewing the Network Settings The View Settings menu option displays the current network configuration for your ProFusion XS This includes the IP type DHCP or Static IP address subnet mask default gateway and the IP address of the FTP server your ProFusion XS will connect to for updates Viewing the network settings from the title artist information screen STEP1 Press the button to access the Control Panel menu system STEP2 Press the NAVIGATION DOWN button until Network Control is highlighted then press the button STEP3 Press the NAVIGATION UP or NAVIGATION DOWN button until View Settings is highlighted then press the button STEP4 Press the NAVIGATION UP or NAVIGATION DOWN button to scroll through the settings IP 10 1 5 230 SNM 255 255 0 0 GW 10 1 0 1 lt MENU EXIT gt STEP5 Press the NAVIGATION LEFT button to return to the previous menu option and the NAVIGATION RIGHT button to exit to the title artist information screen A Modifying the network settings incorrectly will likely render your ProFusion XS unable to connect for updates Proceed only at the direction of your network administrator or DMX Changing the IP Type Changing the IP type from the title artist information screen STEP1 Press the button to a
23. n press the NAVIGATION RIGHT button to move to the first digit of the second octet Repeat steps 5 7 for the remaining octets then press the button to accept the change Itis highly recommended that a connectivity test is performed after changing any network settings See Testing the Network Settings p 19 for instructions Changing the FTP Server Changing the FTP server IP address from the title artist information screen STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 STEP 6 STEP 7 18 Press the button to access the Control Panel menu system Press the NAVIGATION DOWN button until Network Control is highlighted then press the button Press the NAVIGATION UP or NAVIGATION DOWN button until Set Configuration is highlighted then press the button Note The Set Configuration menu option requires an unlock code If access to the Set Configura tion menu option is needed contact DMX Customer Service See Appendix E Contact DMX p 28 Press the NAVIGATION UP or NAVIGATION DOWN button until Set FTP Server is highlighted then press the button Press the NAVIGATION UP or NAVIGATION DOWN button to set the value for the first digit of the first octet group of numbers then press the NAVIGATION RIGHT button to move to the second digit of the first octet Note IP addresses such as 66 150 1 5 should be entered as 066 150 001 005 FTP Server IP 066 150 001 005 Hit to select Press the NAVIGATION UP or N
24. nection Set IP Type Set IP Address ProFusion XS will attempt to connect to its designated server If the Test Network Connection is successful the LCD control panel will display Connection Successfull Connect Successful Installation PIN HHHH lt MENU EXIT gt If the Test Network Connection fails the LCD control panel will display the message below with the third line indicating the nature of the connectivity problem Connect Failed Last Status Update connect error lt MENU EXIT gt Viewing the Update Status The View Update Status menu option displays the current connectivity status of your ProFusion XS If your ProFusion XS is not currently connected the View Update Status menu option will display the results of the last connection attempt Accessing the View Update Status menu option from the title artist information screen STEP1 Press the button to access the Control Panel menu system STEP2 Press the NAVIGATION DOWN button until Network Control is highlighted then press the button STEP3 Press the NAVIGATION UP or NAVIGATION DOWN button until the View Update Status menu option is highlighted then press the button STEP4 If your ProFusion XS is currently connected the View Update Status menu option will display the cur rent connection activity Getting update 937 50 12670207 ma014987 pfc lt MENU EXIT gt If your ProFusion XS is not connected the View Update Status will
25. ng playback start and stop times and settings spe cific to your device Control Panel Menu System A software interface that allows the user to perform numerous tasks including stopping starting playback adjusting volume levels and modifying testing network settings Custom Schedule A scheduled style and start time for a desired zone that created by the user from the Con trol Panel menu system Dayparting The ability to play specific styles at designated times and days so the correct style of music is playing for your locations at the correct times and days DFX Audio Enhancer An audio enhancement plug in that improves the sound quality of ProFusion XS con tent The DFX plug in contains four unique effects Fidelity Ambience Dynamic Boost and Bass Direct Serial Interface DSI A RS 232 communications interface that allows ProFusion XS to be controlled using external equipment connected to the serial port The functionality is limited to the ability to change styles on desired zones Firewall Networking hardware configured to permit or deny specific network traffic between locations FTP Server A server which ProFusion XS connects using the FTP protocol for music messaging and configu ration updates NAVIGATION Buttons A set of four buttons LEFT RIGHT UP and DOWN located to the right of the LCD Control Panel and above the POWER button used to navigate the Control Panel menu system Pause Mode A feature th
26. ning STEP4 Upon completion of the initialization process the LCD control panel will display Music Stopped and ap proximately 15 seconds later playback will start Music Stopped Next Style to Start at 8 00AM Zone 1 STEP5 Once playback has begun the LCD control panel will display the title artist information of the content currently playing Note If your ProFusion XS is powered on during a time the device is not scheduled for playback the LCD control panel will display Music Stopped and the time playback is scheduled to begin Powering Off ProFusion XS If your device is configured to receive it updates via Ethernet your ProFusion XS must remain powered on at all times STEP 1 Press the POWER button once do not hold the button in STEP2 Approximately 10 seconds after the pressing the POWER button ProFusion XS will enter a Pause Mode At this time playback on all zones will stop STEP3 Once ProFusion XS is in Pause Mode press the POWER button once to complete the shutdown process This will take approximately 20 seconds 6 PROFUSION XS USER GUIDE Updating ProFusion XS via CD ProFusion XS can be updated via Ethernet or CD It is important to update your device as soon as you receive any update CDs Please note that customers with devices configured for Ethernet updates may still receive CD updates and should load them as soon as they arrive Always verify the update disc is clean and free of scratches smudg
27. o the Set Configura tion menu option is needed contact DMX Customer Service See Appendix E Contact DMX p 28 Press the NAVIGATION UP or NAVIGATION DOWN button until Set IP Address is highlighted then press the button Press the NAVIGATION UP or NAVIGATION DOWN button to set the value for the first digit of the first octet group of numbers then press the NAVIGATION RIGHT button to move to the second digit of the first octet Note IP addresses such as 192 168 1 100 should be entered as 192 168 001 100 IP address 192 168 001 100 Hit to select Press the NAVIGATION UP or NAVIGATION DOWN button to set the value for the second digit of the first octet then press the NAVIGATION RIGHT button to move to the third digit of the first octet Press the NAVIGATION UP or NAVIGATION DOWN button to set the value for the third digit of the first octet then press the NAVIGATION RIGHT button to move to the first digit of the second octet Repeat steps 5 7 for the remaining octets then press the button to accept the change Itis highly recommended that a connectivity test is performed after changing any network settings See Testing the Network Settings p 19 for instructions PROFUSION XS USER GUIDE Changing the Subnet Changing the subnet from the title artist information screen STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 STEP 6 STEP 7 STEP 8 Press the button to access the Control Panel menu sys
28. ol is highlighted then press the button STEP3 Press the NAVIGATION UP or NAVIGATION DOWN button until the desired zone is highlighted then press the button Entering the Volume Control menu option for the selected zone will restore the previously set volume level for the zone BACK gt Restaurant Volume Bar Volume Mute Restaurant STEP4 Press the button to exit the Volume Control menu option Pause Mode If it is necessary to stop playback on all zones immediately press the POWER button once PAUSE MODE Entering Pause Mode Please wait The music from all zones will fade down as your ProFusion XS enters Pause Mode When your ProFusion XS is in Pause Mode all functionality remains active but all zones will stop playback PAUSE MODE Hit K to start playback or hit POWER again to power down To resume playback on all zones when in Pause Mode press the button Your ProFusion XS will re enter Play back Mode with the appropriate scheduled styles playing on all zones To shutdown your ProFusion XS from Pause Mode press the POWER button again Note If your ProFusion XS is configured for Network update it will update at its scheduled time while in Pause Mode 12 PROFUSION XS USER GUIDE Messaging If your ProFusion XS is configured to utilize Messaging the playback of messages will be scheduled to play at specific times and days Changes to Messaging including scheduling should be con
29. other trademarks are the property of their respective owners iv PROFUSION XS USER GUIDE Contents D T 1 Getting Started Checking the Package Contents seed nite ito dedi nte da on dre nix Sehr ndr tid DE tO EDS 2 Installation and Setup ennemies idee einen 2 Placement Guidelilies uiiictttret itte eret inar rss eerie babeo Dep Mebe eee bet Dra Eee Ente eeo del sb eo ebd de 2 Rack Placelelt ane tet naine Rene E SER ORE eee AE E A S 2 Connecting ProFusion XS to Your Amplification Equipment een 3 Connecting ProFusion X5to Your NetWOIE cerco ret eersrsteb vic leere toe yos et lites rt etie trie ni 3 Controls and Functions Front Panel aeo d ertt mma ihnen venia latis pia uad ca A TH Rer Ferd Ud 4 Rear PARCS ee ne a nn rene nn net 5 Basic Operation Powering Profusion XS OD ad ON msn 6 Updating Profusion XS via CD C 7 Control Panel Menu USES icon a de ia oi end 7 Profusion XS Device IMPOR ELON issccdsccssssacocestesusecesatasdensechsseatstedecescsodustostotussodtaceetandecchscstsbzedoseadden oceudetnsebatatoesesaectoands 8 Changing MIS tomnunceemionennmioneoie 9 uisi 10 Viewing and Setting Date and TPS nremnn amandes 10 Adjusting Volume Level same R E E HM MU Ec 11 MUtInd a LONE nesi AEA AERA aaa ERRA E EE EAEE RERS 11 NIGSSAQUING E
30. perates on AC power Note Never attempt to operate your ProFusion XS on DC power 2 Ethernet Port The Ethernet port is used to connect ProFusion XS to your network in order to receive configuration con tent and software updates 3 Serial Port The serial port is used as a RS 232 serial communications interface that allows ProFusion XS to be con trolled by external equipment providing the ability to change styles on desired zones See Direct Serial Interface DSI p 23 for additional information 4 Music Zone Audio Connectors These connections are standard RCA jacks used to connect ProFusion XS to your amplification equipment 5 Serial Number This unique number is used to identify your ProFusion XS Basic Operation Powering ProFusion XS On and Off Always use the POWER button to power off ProFusion XS before unplugging it from an electrical outlet Failure to do so may result in damage to the device Powering On ProFusion XS STEP1 Press the POWER button once STEP2 The green LED power indicator just left of the POWER button will illuminate and the LCD control panel will display the DMX logo This will be followed by an all s well beep STEP3 Approximately 30 seconds after the all s well beep ProFusion XS will begin a five step initialization process Note Do not attempt to power off ProFusion XS during the initialization process as this can led to corruption which can prevent the device from properly functio
31. perly connected to your ProFusion XS and your network equipment Verify the network settings for your ProFusion XS are correct for your network Verify your network firewall is configured to allow FTP traffic from your ProFusion XS to its designated server PROFUSION XS USER GUIDE PAGE 28 15 SS 15 Network Update L BACK Volume Control BACK lt Zone 1 gt Volume lt Zone 2 gt Volume Mute lt Zone 1 gt Mute lt Zone 2 gt DFX Audio Control BACK DFX Setting DFX Presets Messaging Control BACK Message Control Message Playback Set Date and Time Network Control BACK View Settings View Update Status Update Configuration Update Music amp Config Stop Updating Set Configuration Test Network Connection Set IP Type Set IP Address Set IP Subnet Set Default Gateway Set FTP Server Re Lock Menu Schedule Control BACK Select Schedule View Custom Schedule Add Custom Schedule Remove Custom Schedule Remove All Custom Device Information System Diagnostics BACK CD Updates Illegal Shutdowns Connectivity Errors DFX Demo Settings Appendix C Control Panel Menu System Tree CD Update BACK Volume Control BACK lt Zone 1 gt Volume lt Zone 2 gt Volume Mute lt Zone 1 gt Mute lt Zone 2 gt DFX Audio Control BACK DFX Setting DFX Presets Messaging Control BACK Message Control Message Playback Set Date and Time Network Control
32. s will not inadvertently select an inappropriate musical style Viewing and Setting Date and Time If your ProFusion XS receives its updates via Ethernet it may be configured to synchronize the date and time with the server each time it connects Viewing Date and Time To view the currently set date and time for your ProFusion XS watch the fourth line of the title artist informa tion The date and time will scroll by approximately every 30 seconds Blue in Green Miles Davis Jazz Aug 31 2008 11 58 AM Setting Date and Time Setting the date and time from the title artist information screen STEP1 Press the button to access the Control Panel menu system STEP2 Press the NAVIGATION DOWN button until Set Date and Time is highlighted then press the button Aug 31 2008 11 58 AM US Pacific Hit to set time STEP3 Press the NAVIGATION UP or NAVIGATION DOWN button to change the month STEP4 Press the button if only the month needs to be changed If you need to make further changes to 10 PROFUSION XS USER GUIDE the date or time press the NAVIGATION RIGHT button to move to the day time and AM PM setting and the NAVIGATION UP or NAVIGATION DOWN button to modify each option Once the current date and time have been set press the button Adjusting Volume Levels A To maximize sound fidelity it is recommended volume levels are adjusted from your amplification equipment ProFusion XS supports independent volume le
33. sion XS is configured to follow a pre determined schedule You may override the schedule by changing the style The ability to change styles may be disabled if requested for your ProFusion XS If you at tempt to change styles and the control panel displays You do not have permission to use this feature the ability to change styles has been disabled If your ProFusion XS is scheduled to stop playback at a certain time the control panel will display Music Stopped and the time playback will begin You may manually begin playback by selecting any available style Music Stopped Next Style to Start at 8 00AM Zone 1 Changing styles STEP1 Using the NAVIGATION UP or NAVIGATION DOWN button change the title artist information display ing on the LCD control panel to the desired zone for the style change EA STEP2 Use the STYLE UP or STYLE DOWN button to scroll through a list of available styles BACK Return to schedule gt Chart Attack Coffeehouse Rock STEP3 Once your desired style is highlighted press the button to change to the new style The content cur rently playing will fade down and content from the new style will immediately begin Style Blocking ProFusion XS has the capability to restrict availability of certain music styles to certain times of the day This feature helps to ensure that only proper music styles are played to target client demographics and store image Style blocking also ensures ProFusion XS user
34. stomer Service See Appendix E Contact DMX p 28 Message Playback Forcing playback of a message from the title artist information screen STEP1 Using the NAVIGATION UP or NAVIGATION DOWN button change the title artist information display ing on the LCD control panel to zone with the message you would like to play STEP2 Press the button to access the Control Panel menu system STEP 3 STEP 4 STEP 5 STEP 6 14 Press the NAVIGATION DOWN button until Messaging Control is highlighted then press the button Press the NAVIGATION UP or NAVIGATION DOWN button until Message Playback is highlighted then press the button Note If No Messages is displayed there are no messages available for that zone Press the NAVIGATION UP or NAVIGATION DOWN button until the desired message is highlighted then press the button BACK gt BBQ Chips T Shirts Steak Press the button to play the message The currently playing content will stop and the message will play Once the message has completed playing the previous style will resume BBQ Chips Hit to play msg lt MENU EXIT gt PROFUSION XS USER GUIDE Advanced Operation Network Connectivity Ethernet Update Only The Network Contro menu option provides information regarding the network configuration for your ProFu sion XS the ability to modify and test the current network configuration and an option to initiate updates ProFusion XS uti
35. tem Press the NAVIGATION DOWN button until Network Control is highlighted then press the button Press the NAVIGATION UP or NAVIGATION DOWN button until Set Configuration is highlighted then press the button Note The Set Configuration menu option requires an unlock code If access to the Set Configura tion menu option is needed contact DMX Customer Service See Appendix E Contact DMX p 28 Press the NAVIGATION UP or NAVIGATION DOWN button until Set P Subnet is highlighted then press the button Press the NAVIGATION UP or NAVIGATION DOWN button to set the value for the first digit of the first octet group of numbers then press the NAVIGATION RIGHT button to move to the second digit of the first octet Note Subnet addresses such as 255 255 0 0 should be entered as 255 255 000 000 IP Subnet 255 255 000 000 Hit to select Press the NAVIGATION UP or NAVIGATION DOWN button to set the value for the second digit of the first octet then press the NAVIGATION RIGHT button to move to the third digit of the first octet Press the NAVIGATION UP or NAVIGATION DOWN button to set the value for the third digit of the first octet then press the NAVIGATION RIGHT button to move to the first digit of the second octet Repeat steps 5 7 for the remaining octets then press the button to accept the change It is highly recommended that a connectivity test is performed after changing any network settings See Testing t
36. tiating configuration and content updates Modifying and testing network settings Creating Custom schedules NAVIGATION Buttons SCROLL UP INCREASE VALUE o o o o c IET OQ Q RIGHT y Y SCROLL DOWN DECREASE VALUE Menu Navigation Functionality Data Entry Functionality Using the Control Panel NAVIGATION buttons To enter the Control Panel menu system press the button in the center of the NAVIGATION buttons To scroll through menu options press the NAVIGATION UP or NAVIGATION DOWN button To select menu options press the button To return to previous menus press the NAVIGATION UP or NAVIGATION DOWN button until BACK is highlighted then press the button Control Panel Menu Permissions Upon request your ProFusion XS Control Panel menu system can be configured so any of the following menu option are disabled Changing volume levels Changing date and time Changing styles Changing and creating schedules Disabling and enabling messages for playback Initiating configuration and content updates via network update Turning DFX Audio Enhancer on or off Note If you require any menu permissions disabled or enabled contact DMX Customer Service See Appendix E Contact DMX Customer Service p 28 ProFusion XS Device Information The Device Information menu option provides some key information about your specific ProFusion XS The Device Information menu option contains the following Device ID software version config
37. to view and change the current Schedule Mode and add remove Custom schedules from your ProFusion XS ProFusion XS supports the following Schedule Modes e DMX Schedule the default schedule specifically configured for your ProFusion XS e Custom Schedule a schedule created from the Control Panel menu system that designates a time a specific style will start e No Schedule when selected this mode will stop playback until a style is selected using the STYLE buttons Selected styles will continue to play until a new style is selected or the Schedule Mode is changed Changing the Schedule Mode from the title artist screen STEP1 Press the button to access the Control Panel menu system STEP2 Press the NAVIGATION DOWN button until Schedule Control is highlighted then press the button STEP3 Press the NAVIGATION UP or NAVIGATION DOWN button until Select Schedule is highlighted then press the button STEP4 Press the NAVIGATION UP or NAVIGATION DOWN button until the desired Schedule Mode is highlight ed then press the button Creating a Custom Schedule from the title artist screen STEP1 Press the button to access the Control Panel menu system STEP2 Press the NAVIGATION DOWN button until Schedule Control is highlighted then press the button STEP3 Press the NAVIGATION UP or NAVIGATION DOWN button until Add Custom Schedule is highlighted then press the button STEP4 Press the NAVIGATION UP or NAVIGATION DOWN button
38. uration version and device description Accessing the Device Information menu option from the title artist information screen STEP 1 STEP 2 Press the button to access the Control Panel menu system Press the NAVIGATION DOWN button until the Device Information menu option is highlighted then press the button PROFUSION XS USER GUIDE STEP3 The following information will be displayed Device ID software version configuration version and device description DevicelD 54643 Ver 36 Conf 15 My ProFusion XS Austin TX Device ID The Device ID is a unique number specific to your ProFusion XS It ensures that custom configurations and settings are applied only to your specific ProFusion XS Note When calling DMX for assistance please confirm your Device ID prior to calling Software Version Ver Software version indicates which release of ProFusion software is currently installed on your ProFusion XS Configuration Version Conf Configuration version refers to a set of specific settings such as scheduling playback start and stop times and other settings unique to your device This number also ensures that an older configuration update to your ProFusion XS will not overwrite the current configuration settings Device Description The device description lines three and four usually reference your company name and location This informa tion is optional and may not be present Changing Styles Your ProFu
39. vels for each zone of audio Any changes in volume level will affect only the selected zone Adjusting the volume level for a desired zone from the title artist information screen STEP1 Press the button to access the Control Panel menu system STEP2 Press the NAVIGATION UP or NAVIGATION DOWN button until Volume Control is highlighted then press the button STEP3 Press the NAVIGATION UP or NAVIGATION DOWN button until the desired zone is highlighted then press the button BACK gt Restaurant Volume Bar Volume Mute Restaurant STEP4 Press the NAVIGATION LEFT button to decrease the volume level and the NAVIGATION RIGHT button to increase the volume level Restaurant Volume STEP5 Once the appropriate volume level has been set press the button to accept the change Muting a Zone Muting a desired zone from the title artist information screen STEP1 Press the button to access the Control Panel menu system STEP2 Press the NAVIGATION UP or NAVIGATION DOWN button until Volume Control is highlighted then press the button STEP3 Press the NAVIGATION DOWN button until Mute Desired Zone is highlighted then press the button BACK Restaurant Volume Bar Volume gt Mute Restaurant Turning the mute off for a desired zone from the title artist information screen STEP1 Press the button to access the Control Panel menu system STEP2 Press the NAVIGATION UP or NAVIGATION DOWN button until Volume Contr

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