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Internet Telephony PBX System

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3. cR uS Ns 54 MONITOR ee ae nr 55 BOOR dS S EIE 55 Ab ALIN EU a una uo ude ENS 56 TO BEATUBE CODES ce renee ere DA ML LM EE 94 d TOSPRO VISION testo uu pe aS vate 59 CHAPTER 5 STATUS c 61 cod epee ES 61 De REI OGG 63 Ed a 63 IES STEN M E 64 CHAPTER toi d DU cu LE E 65 OLIN WOR KAN COUNTRY 65 6 2 TROUBLESHOOTING GI 66 e 67 AIDING ENV PN bass satya 67 SETIN oes on M M MCI M ME 68 OO LANAGEMENT S acta tau rasa dM od
4. Pick up Input function key 30 Input blacklist number Be sure by press key 1 Hang up Input function key 31 Delete Reference Parameters and Explanation of Blacklist When the extension user in the system input 30 to add a blacklist number this number will be added to the Black List When the extension user input 31 blacklist number this number will be deleted from the Black List 3 5 1 Pickup Call If an extension user is away from his her desk other extension users can pickup the call by function key on the phone Please check the following diagram to learn When Extension is ringing Input function key 8 6 7 Extension Number Input function key 7 and define another extension to pick up Connected to speak Pick up the ringing extension in the system at random This can be defined in Feature Codes Defined extension number must be inputted after 7 This can be defined in Feature Codes 3 6 3 6 1 Parking If you picked up a call at your seat but it s not convenient to talk in public you need go to the conference room to talk secretly At this time you can input 700 to park this call the system will tell you a parking number 701 which you can input for continuing conversation when you go to the conference room Please check the diagram as below to learn On the call lt 700 gt WAN gt 4 lt Input 701 On the call Input 7
5. 69 ONE Sc SI T s 70 OO BACK UR c M 71 OF UPDATE s cesa E UH Et UE E M E T2 CHAPTER 7 OPERATING INSTRUCTION e seeseesseessessessesseesossoessessessossoessessossossosssessessossosssessessossosssessessessos 73 7 1 How TO CONNECT THE IPX 1980 PBX TO THE 73 dl DENNE MECRO an nee ee 73 1 21 PBX Behind the 73 7 2 HOW TO COMBINE TWO IPX 1980 IP PBX IN THE SAME 74 7 3 HOW TO COMBINE TWO IPPBX IN DIFFERENT 78 T4 REMOTELY REGISTER IP PHONE TO THE IP X E980 oido toot eter E qued 81 CHAPTER 8 HOW TO USE SKYPE ACCOUNT IN 1980 86 Chapter 1 Introduction PLANET IPX 1980 IP PBX telephony system is SIP based and optimized for the small and medium business in daily communications The IPX 1980 is able to accept 100 user registrations and easy to manage a fully voice over IP system with the convenience and cost advantages Based on state of the art embedded technology the IPX 1980 provides a solid uniform platform for voice as well as data network communications It offers a seamlessly integrated solution for the up to date t
6. PBX Features 30 Concurrent calls Up to 100 registers BLF Busy Lamp Field DID Direct Inward Dialing Number Conference Room Automated Attendant AA Interactive Voice Responses IVR Built in voice mail server DISA Direct Inward System Access User Management via Web Browsers Display 100 Registered User s Status Unregistered Registered On Call Multiple Service Providers Lines SIP Accounts 10 Simultaneous Trunk Links 10 concurrent trunk calls Analog GSM VoIP Trunk Peer Trunk Management Two stage One stage call to Trunk by Trunk Group Configuration Built in 8 port FXO By adding external FXO analog gateway to use Terminal trunk Line By adding external GSM VoIP gateway to use GSM trunk line Built in SIP Proxy Server Following RFC 3261 Call Features Call Paging and Intercom Call Forward Immediate Call Forward on Busy Call Forward on No Answer Call Pickup Call Park Call Pickup Group Caller ID T 38 Pass Through Music on Hold Music on Transfer Call Transfer Call Hold Call Waiting Call Queue 3 Way conference with feature phones Call Monitoring 3 Other Features Supports Skype for SIP DDNS Client Supports Planet DDNS Dyndns org Zoneedit com Trouble Shooting Ping Traceroute Auto Provision VPN Client Supports N2N L2TP Black List Phone Book 1 2 Package Contents Thank you for purchasing PLANET Internet Telephony PBX system IPX 1980 This Quick Installation
7. 1 Build one DDNS if you have no static IP for accessing the internet To get one free domain from www dyndns org Like ours DDNS DONS Enable DONS Server dyndns org v Username planettest Password Domain planettest dynnd Update Timers 120 Save Status Disabled 2 f the IPPBX is behind the Router please open port 5060 for signaling and the 10001 10200 port for RTP And 80 port for you web default is 80 port and make the port map for IPPBX 3 Now if your dyndns and the port mapping is successfully set up you can access your web Like http plnaettest dyndns org 4 Then set the sip support Advanced Global SIP Settings NAT Support Options avem General Global Analog Settings Global SIP Settings UU 1 Caller ID Unknown Realm for digest authentication UDP Port to bind to 5060 Start RTP Part 10001 Music Settings End RTP Port 10200 DTMF Mode Max Registration Subscription Time 3600 Min Registration Subscriptian Time 60 Paging and Intercom Default Incoming Qutgaing Registration Time 120 Monitor Conference Follow Phone Book Support External ip External Host External Refresh Local Network Address Auto Provision WAT Support External ip planettest dyndn External Host planettest dyndn External Refresh 10 Local Network Address 192 158 0 1 255 made yes w Allow RTP Rainv
8. Disabled v Disabled v g Disabled 9 Disabled v 3 E TREE a hs Sese 5 Extension If you want to listen to the IVR by dialing extension please input an extension Number Please Select Select IVR audio file please configure in this page IVR Prompts Dial other Extensions Allow caller to dial other extension besides of the ones listed as below Key press Events Each digit will be related to the actions defined in the blank 3 4 3 IVR Prompts Record or play IVR music from extension Please configure on this page IVR Prompts Q PLANET Hatworking amp Communication 4 Activate Changes Logout Move the mouse over to Boe ESR ROM field to see tooltips Prompts Upload Prompts Inbound Control Inbound Routes List of Recorded voices IVR S No Name Options IVR Prompts 1 closed gsm mm Ring Groups tree 2 testwav mm Time Based Rules welcome gsm Em Click Record a new voice to display the diagram as below Record anew voice x File Mama Formart GSM Extension used far recording e File name Define a name for the recorded IVR file Extension used for recording Select an extension for recording click Record button the selected extension will ring and then you can record IVR 3 4 4 Ring Groups Ring Group is a collection of extensions When a call to a ring group all extensions in this ring group will ring in different w
9. Music Reload is last step to upload the music file to system even user already press Upload in step 1 2 or press Music reload in step 1 3 it still need to press Music Reload to finished the last step and make music file replace Chapter 8 How to use Skype account 1980 Notice The fee of your business account must be more than 50 when you use the account first time 1 Sign in with the business account on this page https login skype com account login form intcmp sign in amp return url httos secure skype co m account login Create an account or sign in It only takes a minute or two then you re ready to call your friends free over Skype and even talk face to face on video Sign in Create an account Skype Name 1980 e Safe 5 Secure jp Quick amp Easy e Manage your account Change your setings Sign me in 2 When you have signed in please click Skype Manager at the end of this page famae OUS oam Uma s D gang chen Settings and extras Your Mame 2 dm Payne noirs payment d tails and Aytoe recenarge View de lails Prosi details Your currency 19 T EUR Euros Change Your email 4 Skype Manager You an administralor at ZYCOO Skype Manager Member page gang t hiemmrcoa com Email Redeem voucher Redeem you
10. Local Network Address 192 168 0 0 255 255 0 0 All RFC 1918 addresses are local networks 10 0 0 0 255 0 0 0 Also RFC1918 172 16 0 0 12 Another RFC1918 with CIDR notation 169 254 0 0 255 255 0 0 Zero conf local network T 38 FAX Passthrough Support T 38 fax Passthrough T 38 fax Passthrough Enables T 38 fax UDPTL pass through on SIP to SIP calls Type of Service TOS for Signalling packets TOS for RTP audio packets lef TOS for RTP video packets Enable Relaxed DTMF RTP TimeQut RTP HoldTime ut Trust Remote Party ID Send Remote Party ID Generate In Band Ringing Add user phone to URI LJ Send Compact SIP Headers TOS for Signaling packets Sets Type of Service for SIP packets TOS for audio packets Sets Type of Service for RTP audio packets TOS for RTP video packets Sets Type of Service for RTP video packets Enable Relaxed DTMF Relax DTMF handling RTP Time Out Terminate call if GO seconds of no RTP activity when we re not on hold RTP Hold Time Out Terminate call if 300 seconds of no RTP activity when we re on hold must be RTP time out Trust Remote Party ID If Remote Party ID should be trusted Send Remote Party ID If Remote Party ID should be sent Generate In Band Ringing If we should generate in band ringing always use to never use in band signaling even in cases where some buggy devices might not render
11. Register with domain Use as Outbound Proxy Hast SIP Listen Port Manual override 5846 Clear proxy acq pu L me It is registered Now try our own IP phone sip ENTM SIP Line Select Basic Setting ister Status Registered bisptay Name Server r Server asaras SSS Server Address plancticstamansora ProxyServerPort S Server Por _ password oomeinreame is registered 7 5 How to customization on hold music 1 in Music Management Upload music file item 1 1 Select music directory in here you can choice Music 1 10 1 2 Choice and Upload the music file The sound file must be wav 16bit 8000Hz Single gsm ulaw or alaw The size is limited in 15MB Music Management Music Settings Music Management Music Management Directory Files Delete Upload Music File Select Music Directory Music 1 Mote The sound file must wavrib amp bir ad000Hz Ssinglej gsm ulaw alaw The size is limited in 15MB Please choose file to upload Upload 1 3 music settings choice file you want to replace and press save Music Settings Music Management Music On Hold Reference Music Settings Music On Ringback Reference Music On Call Queue Reference Music 21 Music Reload 1 4 Please be remind
12. Subject Subject of the mail 4 3 Music Settings Management for music on hold music on ringback music on call queue Click Music Settings to display the dialog as below Music Settings Music Settings Music Settings Music Management Music On Hold Reference Music On Ringback Reference Music On Call Queue Reference Music Save 152 Music Reload Please define different music file for different music folders Music Management Music Management Music Settings Music Management Music Management Directory cles Upload Music File Select Music Directory Music 1 Note The sound file must be wavll 6bit 8000H2 Singlej gsm ulaw ar alaw The size 15 limited 15MB Please choose file to upload Browse Directory Load music in the music file Files Display music in the music file or you can delete it Enter The Music File Name Input music file name which you want to upload GSM WAV format If it s WAV it must be accord with PCM 16 bits 8000HZ format TFTP Server IP address Please enter your TFTP server IP address Select Music Directory Select directory where the uploaded music file will be saved 1 The sound file must be wav 16bit 8000HZ Single gsm alaw The size is limited in 15MB 4 4 DISA A trunk call into the PBX and call to another trunk through outbound route of the PBX E g This trunk can make international call you are
13. When you press 0 you will get a dialtone to enter the number of part A you also would like to invite After the call has been established and you talk to B you can press to direct him to the conference or to hang up the current call and return to the conference yourself Agent Login Extension Logs the current caller into the queue as a call agent Once logged in the agent can take calls with the phone off hook each call is preceded by a warning tone Calls are ended by pressing the key Agent Callback Login Extension to be dialed for the Agents to Login to the Specific Queue Extension Same as Agent Login Extension except you do not have to remain on the line Pause Queue Member Pauses a queue member so that the member can not receive calls Extension Unpause Queue Member Unpause a queue member who is paused previously so that the Extension member can receive calls again 4 10 Auto Provision When you need many IP Phone for using please record the MAC extension number and username of each phone according to the format please take reference of the auto provision script file model for details then import the format file once the phone is connected to the local network it will get the extension number and password automatically There are two operation methods to fulfill this function please see details as below Enable DHCP service Click System gt Network Advanced enable DHCP Server in t
14. that will be needed to hang up a channel but lower the probability that a false detection may occur Call Progress If turned on call progress attempts to determine answer busy and ringing on phone lines 4 1 3 Global SIP Settings General Global Analog Settings Global SIP Settings General UDF Port ta bind to 5060 Start RTP Part 10001 End FTP Port 10200 DTMF Mode Registration Subscriptian Time 3600 Min Registration Subscription Time 60 Default Incoming Qutgaing Registration Time 120 DTMF Mode Set default mode for sending DTMF support auto RFC2833 inband info Default 2833 Max Registration Subscription Maximum duration in seconds of incoming Time registration subscriptions we allow Default 3600 seconds Min Registration Subscription Minimum duration in seconds of Time registrations subscriptions Default 60 seconds Default Incoming Outgoing Default duration in seconds of incoming outoing Registration Time registration NAT Support External ip External Hast External Refresh Local Network Address External IP Address that we re going to put in outbound SIP messages if we re behind a NAT External Host Alternatively you can specify an external host and Asterisk will perform DNS queries periodically Not recommended for production environments Use external IP instead External Refresh How often to refresh external host if used You may
15. Guide will introduce how to finish the basic setting to connect the web management interface and the Internet Open the box of the Internet Telephony PBX system and carefully unpack it The box should contain the following items e IPX 1980 x 1 Quick Installation Guide x 1 Users Manual CD x 1 X Power Adapter x 1 12V e RJ 45 X 1 If any of above items are damaged or missing please contact your dealer immediately 1 3 Physical Specification Dimensions 240 x 368 x 82 mm W x Dx H Weight 1800g Front Panel Internet Telephony PBX System PWR SYS WAN LAN 1980 M AG P 8 7 6 5 3 2 1 LED definitions Front Panel LED State Descriptions On PBX Power ON Off PBX Power OFF On O Off Ethernet not connection PBX network connection established Off Waiting for network connection Enabling system SYS oystem is working ff System is off 1 12V DC 12V DC Power input outlet 2 Reset The reset button when pressed resets the IP PBX without the need to unplug the power cord The WAN port supports auto negotiating Fast Ethernet 10 100 Base TX 3 WAN networks This port allows your IP PBX to be connected to an Internet Access device e g router cable modem ADSL modem through a CAT 5 twisted pair Ethernet cable 4 LAN The LAN port allows your PC or Switch Hub to be connected to the IP PBX through a CAT 5
16. IP other IP address isn t effective to login the system 6 7 Data Storage Upload the voicemail monitor conference call logs etc to the defined FTP server for storage Click System Data Storage to display the diagram as below FIP Data Storage Data Storage Data Storage Log FIP Data Storage Enable Uploading L Server Address User Name Password Directory Save Status Disabled Upload Voicemail Conference record Monitor and Call logs to the defined FTP Server automatically when flash storage is over 40 Then the history files will be removed out automatically Mate upload in working time Enable Uploading Enable periodical FTP uploading Server Address set Server addresses IP address or Domain User Name FTP account name Password FTP account password Directory Define a directory on the FTP server 1 Upload Voicemail Conference record Monitor and Call logs to the defined Server automatically when flash storage is over 40 Then the history files will be removed out automatically 2 NOT upload in working time by default 6 8 Backup Backup all the settings Click System Backup to displays the diagram as below Backup Backup Upload Backup File List of Configuration Backups SNo Mame Date Options 1 test Jun 25 2012 Restore Restore your selected backup file to system Delete Delete your selected backup file e Download your selected b
17. Network And Country to display the dialog as below 2 PLANET Hotworking amp Camm nicatlan p 4 Network amp Country WAN Port Setup passione Hostname IPPBX IP Address 192 168 1 100 Subnet Mask 255 255 255 0 Network amp Country Gateway 192 158 1 1 Primary DNS 8 8 8 8 Alternate DNS Network Advanced HTTP Part 80 Time Settings Remote Administration Troubleshooting Management LAN Port Setup Data storage IP Address 192 169 0 98 Subnet Mask 255 255 255 0 Backup Tone Zone Setting Country TW Taiwan Cancel Please be remind DNS response delay answer will effect the function un normal working so if your network connection not so stable but you still want the BLF function can works normal we recommend to keep the DNS item Blank 6 2 TroubleShooting You can ping other network device through PLANET IP PBX and track network route by command Traceroute Click System TroubleShooting 1 to display the dialog as 5 below Q PLANET Hatwarking p 8 Home Troubleshooting ring Inbound Control 25 0 06 56 data bytes 64 bytes from 8 8 8 8 icmp seq 0 ttl 50 time 435 3 ms 6 bytes from 5 5 0 0 icmp Sega be TsO BEIme asms l Network amp Country 64 bytes from 8 8 8 8 icmp seq 2 ttl 50 time 474 4 ms Traubleshantina 64 bytes from 8 8 8 8 icmp seg 35 ttl 50 time 554 z ms Network Advanced 8 8 8 8 pin
18. New User SIP 1 2 1234 VM Password Delete Local Extensions Set up the digit of local extensions Operator Extension Set up Operator Extension Global Ring Time Set s Set Ring Time for each extension Enable Transfer Enable transfer feature key Enable Music On Ringback Enable music on ringback Allow multiple extensions to Allow multiple extensions to be assigned to one analog Allow extensions to be Alpha If extension is Alpha outside line can t call in but VoiceMail This user will have a voicemail account after choosing this AT IP 2 Check this option if the User or Phone is located behind a NAT Network Address Translation enabled gateway 9 Check this option if the User or Phone is using SIP or is a UE E Check this option if the User or Phone is using IAX2 or is EN Call Waiting Check this option if the User or Phone should have 3 Way Calling Check this option if the User or Phone should have 3 Way Voicemail Password for this user e g 1234 Delete VMail Voicemail will not be checkable by phone if you chose this option Messages will be sent by e mail only Note you must configure SMTP server for this functionality 4 1 2 General General Global Analog Settings Global SIP Settings Caller ID Detect Caller ID Detection Caller ID Signalling Caller ID Start Ring w CID Buffer Length 2500 Opermode FCC Caller ID Detecti
19. Outbound Record Cave el Select extension which need to be monitored Monitoring Time Always monitor or monitor in different time Monitor Settings Set inbound record and outbound record 3 7 Settings before leaving office 3 7 1 Follow Me If you don t want to lose any call you can use this function Please click Follow Me New Follow Me Follow x Extension Status LlAlways Busy answer Ring lasting faris 20 Set your Follow number Forward to an Internal Extension Forward to an External Number Set Internal extensian Save ltem Explanation Extension Choose an extension Ring lasting for s Default is 20 seconds you can define it by yourself Always All incoming calls will be forwarded Status Busy Forward when extension is busy No answer Forward when extension not answer Set your Forward to an Internal Incoming call will be forwarded to internal Follow Me number Forward to an External Incoming call will be forwarded to external Set internal Extension Set External Number Set external number like Mobile number 3 7 2 VoiceMail If you don t want to configure Follow Me you can record the message of incoming call and email the message to your defined mailbox Click Extension Extension Settings Edit Mame Extension 804 Password Bugs Outbound VM Password 804 E mail Dial Plan DialPlani Analog Phone N
20. Room Automated Attendant AA Interactive Voice Responses IVR Built in voice mail server DISA Direct Inward System Access User Management via Web Browsers Display 100 Registered User s Status Unregistered Registered On Call Multiple Service Providers Lines SIP Accounts 10 Simultaneous Trunk Links 10 concurrent trunk calls Analog GSM VoIP Trunk Peer Trunk Management Two stage One stage call to Trunk by Trunk Group Configuration Built in 8 FXO PSTN trunk By adding external FXO analog gateway to use Terminal trunk Line Built in SIP Proxy Server Following RFC 3261 Fax Support using T 30 or 38 Pass Through Multiple Language Chinese English Portugal Call Paging and Intercom Caller ID Call Group Call Hold Call Waiting Call Transfer PM Call Forward Always Busy No Answer Call Pickup Call Park Call Resume Call Queue Music on Hold 3 Way conference with feature phones VIP 256 series VIP 255PT VIP 361PE VIP 362WT and the ATA Analog Telephone Adapter VIP 156 VIP 157 Internet Sharing Protocol TCP IP UDP RTP RTCP HTTP ARP NAT DHCP PPPoE DNS Other Function DDNS Ping test Auto Provision Connection Type Static IP PPPoE DHCP HTTP Web Browser System 1 PWR 1 SYS 8 FXO Ports LED Indications WAN 1 LNK Off LAN 1 LNK Off Environment Dimension WxDxH 240 x 368 x 82 mm Operating Temperature 40 45 Degree C 10 80 humidity Power Requirement 12V DC EMC EM
21. from a trunk Analog to a specified extension call queue conference or IVR please configure on this page Add Analog Channel Add Analog Channel Channel DID Extension 801 801 w Save e Channel Choose Analog Port of trunk DID Extension Select Extension call queue conference or IVR for DID VoIP Channel DID If you want to direct the inbound call from a VoIP trunk to a specified extension call queue conference IVR please configure on this page Add VoIP Channel Add VoIP Channel x DID Number DID Extension 501 801 Save DID Number DID number calling into VoIP This number is configured in the advance option of VoIP trunk DID Extension Choose a specified extension call queue conference or IVR to be directed to call 3 4 2 IVR will improve office efficiency based on your requirement Please configure on this page IVR Q PLANET Hatworking Communication Home IVR IVR Menu IVR Settings Inbound Control IVR working time Tea ER IVE closed time Name working time Extension Activate Changes Logout Move the mouse aver to field to see tooltips Welcome Message Please Select welcome Repeat Loops 1 Dial other Extensions Keypress Events B Bas Kev Action Eu 0 Goto Extension 801 Advanced UI ETT 1 Disabled v 2 Disabled v 4 Disabled v 5 Disabled amp
22. is supported only e g Tom Voicemail Password for this user e g 1234 Analog Phone If this user is attached to an analog port on the system please choose the port number here Dial Plan Please choose the Dial Plan for this user Dial Plan is defined under the Outbound Routes Voicemail This user will have a voicemail account after choosing this option Can reinvite oet up calls directly between caller and receiver after being connected by IP PBX system This method is known to cause problems with certain hardware such as the common Cisco ATA 186 SIP Check this option if the User or Phone is using SIP or is a SIP device Check this option if the User or Phone is using IAX2 is an 2 device T 38 Fax Enables T 38 fax UDPTL pass through on SIP to SIP calls Check this option if the User or Phone is located behind a NAT IRE Network Address Translation enabled gateway Delete VMail Voicemail will not be checkable by phone if you choose this option Messages will be sent by email only UT Note You must configure SMTP server for this functionality DIMF Mode The Dual Tone Multi Frequency mode to be used is specified Video Call Enable Disable Video call for this extension Permit IP IP address and network restriction e g 192 168 1 7 192 168 10 0 255 255 255 0 Auto Provision PLANET IP PBX can work with PLANET IP Phone on this function Please input MAC address of the I
23. out of the office and want to contact with your customer in foreign country now you can dial DISA number after PIN authentication you are connected to your customer and you can speak to your customer now Click DISA New DISA to display the dialog as below Mew DISA A Marne PIN Without PINL 1 Response Timenout s 5 Digit Timeautis 3 Extension for this DISA COptianal Allow Outbound Route Select DialPlan DialPlani Item Explanation Give this DISA a brief name to help you identify it The user will be prompted for this number Response Timeout s The maximum amount of time it will wait before hanging up if the user has dialed an incomplete or invalid number Default is10 Digit Timeout s The maximum amount of time permitted between digits when the user is typing in an extension Default is 5 seconds Extension for this DISA If you want this DISA to be accessible by dialing an extension Optional you can define an extension number for this DISA Select DialPlan Set the DialPlan that calls will originate from 4 5 Paging And Intercom Paging And Intercom is used for calling a paging extension all terminals which support this function will be picked up automatically and listen meanwhile it supports duplex Click Paging And Intercom Add Paging Group to display the dialog as below Add Paging Group X Paging Extension Descriptian Paging Group Members Device List Duplex F
24. status etc 5 1 Record List Check the record list of defined extension or conference you can delete the record list Click Status Record List Monitor and Conference will be displayed as below Monitor List Interface Monitor Monitor Conference Extension bateu 5 v 20n 9 List of Monitoring Files S No Caller ID Destination Date Conference List interface Conference Monitor Conference Date Jul_ Go List of Conference Record Files S No Conference Room Date Options Delete Options 5 2 1095 Check call logs of extension by caller ID or ID Click Call Logs to display dialog as below Call Logs Interface Call Lags End Date 22 Start Caller ID Destination Field CallerID Account Code Duration sec Disposition Duration in the call logs is not real charged duration if you need billing PSTN must support polarity reversal function and meanwhile you must configure relevance parameters of polarity reversal in trunk configuration for the IP PBX For now our IPX 1980 can only FSK caller ID mode 5 3 Register Status Check SIP IAX2 User and SIP IAX2 Trunk status Click Register Status to displays the dialog as below Register Status SIP Users Status JAX Users Status SIP Trunks Status IAX Trunks Status SIP Users Status Mame username Host Dyn Nat ACL Port Status ChenDu ChenDu Unspeci
25. twisted pair Ethernet cable Connect to PBX or CO line with RJ 11 Write analog line FXO port was 9 FXO Port connected to the extension port of a PBX or directly connected to a PSTN line of carrier Press for 6 Secs System reboot Reset Press Over 6 Secs Reset to Factory Default Please be remind reset to factory default Upload music setting on hold music and backup file will not remove 1 4 Specification Product Internet Telephony PBX System Model IPX 44980 Hardware Protocols and Standard Protocols and Standards RFC 793 TCP RFC 826 ARP RFC 1034 1035 DNS RFC 1631 NAT RFC 2068 HTTP RFC 2131 DHCP RFC 2516 PPPoE RFC 3261 RFC 3311 RFC 3515 RFC 3265 RFC 3892 RFC 3361 RFC 3842 RFC 3389 RFC 3489 RFC 3428 RFC 2327 RFC 2833 RFC 2976 RFC 3263 Internet Connection Type ed IP PPPoE DHCP client Call control gt 2 0 RFC3261 SDP 2327 Symmetric RTP Registration Max 100 nodes SIP IP phones ATA Voice Gateways Video phone X 30 concurrent calls Video Codec 261 H 263 263 264 Voice Codec Support 11 Ulaw G 711 Alaw G 726 G 729GSM SPEEX DTMF detection and generation Voice Processing In Band and RFC 2833 SIP INFO PBX features 30 Concurrent calls Up to 100 registers BLF Busy Lamp Field DDNS Client Supports Planet DDNS Dyndns org Zoneedit com No ip com VPN Client Supports N2N L2TP DID Direct Inward Dialing Number Conference
26. 00 for packing number Pick up by another extension Continue the conversation Reference Parameters and Explanation of Call Park Extension to Dial Default number is 700 It can be defined in Feature Codes for Parking Calls What extension to Default number is 701 720 It can be defined in Feature Codes park calls on How many Default is 45 seconds It can be defined in Feature Codes seconds a call can be parked for 3 6 2 Transfer If an incoming call asked to speak to your colleague you can transfer the call directly to your colleague or transfer the call after agreed by your colleague Please check the diagram as below to learn On the call FA gt gt 4 Input and extension number Hang up Extension user speaking 6 gt gt 6 Extension user agree to get the call Extension user speaking the one who forwarded the call will hang up 2 Extension Number eA gt Input to hang up the and speak to extension user the call Input 2 and extension number Speak to extension user Reference Parameters and Explanation of Transfer Blind Transfer Default is it can be defined in Feature Codes Attended Transfer Default is 2 it can be defined in Feature Codes Disconnect Call Default is it can be used after you use function key 2 it can be defined in Feature Codes Timeout for answer on Default is 15 seconds it can be defined in Feature Codes a
27. 00 v message timetminutes I5 m Min message timelseconds Playback Options Sav message 10 Sav message duration Play envelope Allow users to review Save Extension for checking The number that users call in order to access their voicemail messages accounts the default number is 600 Max greeting seconds Defining this option to set a maximum time for the greeting message Direct to Voicemail Defining this option to go to voicemail box directly Dial O for Operator Callers entering the voicemail application can leave for Operator by dialing Message Format Choose the format of the voicemail messages in this selection box Choose the maximum number of messages in this selection box Maximum message time Choose the maximum duration of a voicemail message Message recording will be stopped when it s timeout Minimum message time Choose the minimum duration of voicemail message this selection box Message time below this threshold will be deleted automatically Say message Caller ID Choose this option to play Caller s ID before voicemail message is played Say message duration Choose this option to play the duration of message before the voicemail message is played Play envelope Choose this option to play envelop including date time and caller ID Allow users to review Choosing this option the caller leaving the voicemail can review their recorded messag
28. 1980 A can make calls to extension under IPX 1980 B with format aXX 6 Extensions under IPX 1980 B can make calls to extension underlPX 1980 A with format 6XX xe e qur ox Step 1 Set up a peer 699 in IPX 1980 A In the page Trunks Add a Trunk Add a Trunk Peer Name IPX198UB Protocol Osnalog GSM Dial Plan default Provider Type 1 OvolP Trunk Hast dynamic Poer F Prefix Lwithout Authentication Username 699 Password ees Options Basic Lacal Extension Settings Advanced Local Extensions are n Operator Extension Global Ring Time Setisi 30 Enable Transfer Enable Music Ringback O TE lallow multiple extensions to be assigned ta one analog phone Clow extensions to be AlpnhaNumeric users niceMail Conference Default Settings for a New User aging and Intercom gt SIP ivi IAX2 Book 1234 VM Password Delete Feature Codes Auto Provision IPX1980B Peer Username 699 Account of this Peer Password 699 2 Log on password Advance Options Select protocol Step 2 Set up an IAX trunk in IPX 1980 B to connect to IPX 1980 A via this IPX 1980B Peer In the page Trunks Add a Trunk Add a Trunk Descriptian IPX18804 Protocol Oanalog GSM Dial Plan default Provider Type Trunk Register OPeer Host 192 168 1 100 Outboundpraxyv Proxy Po
29. 1980 IP PBX Once A trunk is added this trunk will be displayed in the List of Trunk You can define the codecs configure advanced settings or delete this trunk from the drop downs of Option 3 3 2 Outbound Routes Outbound Routes is to define what trunk is used for outbound call by extension user If you don t allow extension user call out please ignore this part Please configure on this page Basic gt Outbound Routes Q PLANET Hatwarking amp Comminleation Home Outbound Routes Activate Changes Logout Analog oip Trunks Peer Analog lines are attached to List of DialPlans using cards Voice over IP tensions ELM VoIP connections DialPlani provided by an Internet Trunks Telephony Trunk ITSP Outbound Routes Inbound Control List of DialRules Add a Dial Rule S No Rule Name Dial Pattern Call Using Options Seas TE egins wi and followed by more than TT 1 Call PSTM Ports 1 2 Edit Delete On this page you can configure basic match pattern of outbound routes and create different dial plan Please configure by clicking Add a Dial Rule Rule Name PIN Set O Place this call through Failover Dialing Rules If the number begins with and followed by LJ more than digits Define custom pattern Delete O0 digits prefix from the front and auto add digit before dialing Save fg Cancel Set a name for this dial rule PIN Set Set PI
30. I CE FCC Class B RoHS Remark T 30 T 38 support depends on fax machine SIP provider and network transport resilience Chapter 2 Installation Procedure Basic System Configuration 2 1 Web Login Step 1 Connect a computer to a LAN port on the IPX 1980 Your PC DHCP client mode will obtain an IP address automatically It is usually in the 192 168 0 x range Step 2 Start a web browser To use the user interface you need a PC with Internet Explorer version 6 and higher Firefox or Safari for Mac Step 3 Enter the default IP address of the IPX 1980 192 168 0 1 into the URL address box Step 4 Enter the default user name admin and the default password admin then click Login to enter Web based user interface Default IP Default WAN IP 172 16 0 1 Default LAN IP 192 168 0 1 Default Name admin Default Password admin PLANET Networkieg amp Communicati ion Username Password Language English Please login Figure 2 1 Login page of the IPX 1980 2 2 Configuring WAN Step 1 Go to System System Connection to find Network amp Country system TroubleShooting Network Advanced Time Settings Data Storage Backup Figure 2 2 Network amp Country button Metwaork amp Country WAN Port Setup Assign Hostname IP Address 192 168 1 100 Subnet Mask 255 255 255 0 Gateway 192 168 1 1 Primary DNS 192 188 1 1 Alternate D
31. LAN port of the IP PBX to enable some PC or IP Phone to access the public network fa IP Phone 7 1 2 IP PBX behind the Modem If you have the public IP and want to enable the IP PBX access the public network directly without router then you should connect the WAN port of the IP PBX to the public network and connect HUB or Switch to the LAN ports of the IP PBX to enable your PC access the public network If you want to access the public network through Modem then you should use the PPPoE function of the IP PBX and make the IP PBX dial up to connect to the public network gt ADSL Modem IPX 1980 Switch or Hub fa IP Phone 7 2 How to combine two 1980 IP PBX in the same network We start combining two IP PBX in the same network and then try to expand to different network Below is the structure of how to combine two IP PBX in the same LAN IAX TRUNK 1980 A 1980 IP 192 168 1 100 IP 192 168 1 200 Extension 601 aoe ae p 192 168 1 61 2 168 1 8 Register the IPX 1980 A as a peer in IPX 1980 B via IAX2 trunk so the extensions IPX 1980 A can make calls to IPX 1980 B s extensions via this special trunk In above structure IP PHONEA registers to IPX 1980 A as extension 601 IP PHONEB registers to IPX 1980 B as extension 801 All the extensions under IPX 1980 A are in the format 6XX All the extensions under IPX 1980 B are in the format 8XX Extensions under IPX
32. M PLANET Networking amp Communication IPX 1980 Internet Telephony PBX Syste Copyright Copyright 2012 by PLANET Technology Corp All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of PLANET PLANET makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Any software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not this company its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Further this company reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes All brand and product names mentioned in this manual are trademarks and or registered trademarks of their respective holders Disclaimer PLANET Technology does not warrant that the hardware will work properly in all environments and applicatio
33. N which you need input when you dial out by this rule Record in CDR If you selected it CDR will show which the call is outbound through Place this call Choose a trunk for this rule Failover Choose a failover trunk for using when the above chosen trunk is not available Dialing Rules Define the number match pattern for dialing Define a custom N from 2 to 9 pattern 2 digit from 1 to 9 X digit from O to 9 One digit or multiple digits Delete digits prefix If deleted one digit prefix when dial 12345 digit 2345 will be sent Auto add digit If added digit 1 when dial 12345 digit 123451 will be sent 3 4 Inbound Call 3 4 1 Inbound Routes When a call from outside you want to forward this call to an extension or IVR this Chapter will introduce you how to deal with the inbound calls Please configure on this page Inbound Routes PLANET Hatworking amp Dammunicatlan Home Options Basic General Analog Channel DIDs VoIP Channel DIDs Inbound Control Inbound Routes Activate Changes Logout Move the mouse aver to field to see tooltips From Analog Channels Destination warking time IVR v Destination working time When call from a trunk Analog VoIP it could be forwarded to an extension call queue conference or IVR You can choose based on your requirement Analog Channel DID If you want to direct the inbound call
34. NS HTTP Part 80 Remate Administration Port Setup IP Address 192 168 0 1 Subnet Mask 255 255 255 0 Tone Zone Setting Figure 2 3 Network setting page Step 2 Edit your WAN information There are three types of WAN connection They are Static IP PPPoE Point to Point Protocol over Ethernet DHCP You can find detail setting process in the user manual WAN Port Setup IP Assign Hostname IP Address Subnet Mask Gateway Primary DNS Alternate DNS HTTF Port Remate Administration Port Setup IP Address Subnet Mask Figure 2 4 WAN connection type selection item DHCP 100 255 0 192 168 1 1 192 168 1 1 PPPoE 80 182 158 0 1 2 3 The function can enable users to manage Internet Telephony PBX system at remote sites and to allow technical person to assist you in solving network problem Step 1 Go to Network amp Country HTTP port and Remote Administration Network amp Country WARN Port Setup IP Assign Hostname Address 192 168 1 100 Subnet Mask 255 255 255 0 Gateway 192 168 1 1 Primary DNS 182 188 1 1 Alternate DNS HTTP Port 80 Remate Administration LAN Port Setup IP Address 192 168 0 1 Subnet Mask 255 255 255 0 Figure 2 5 HTTP port and Remote Administration Step 2 Mark Remote Administration to active it And then enter the control port you want to use The def
35. P Phone Futurity function Codecs Configure The allowed and disallowed codecs can be selected by clicking this link Default codecs are alaw ulaw and G 729 1 There are few default extensions which number started with 8 you can add or delete extension by your requirement 2 As our professional suggestion extensions don t exceed 100 accounts If extensions were over 100 it will cause the system crashed or other problems 3 For security reason the default password is random character or number ex BB ChH64rl and every time when you reset to default system will random a new password again 3 2 3 Time Based Rules You can set working time rule and after working time rule and deal with your inbound call based on this time rule Please set from this page Time Based Rule New Time Rule 4 New Time Rule x Rule Names Ex July4 Time amp Date Conditions Start Time lend Time Start Day wend Day Start Date End Date Start Month w End Month Destination f time did not match Save New Time Rule Define the time rule name Time amp Date Conditions Set time segment of Month Date Week Destination How to deal with the inbound call in different time segment eg Inbound call will be forward to IVR in working time 3 3 Outbound 3 3 1 Trunks If you want to set up outbound call to connect to PSTN Public Switch Telephone Network or VoIP
36. Reboot Factory Defaults Activate Changes System Menu Log out GUI Reboot the IP PBX system Restore all settings to factory default Activate the changes for your current configuration System Menu includes the following sub menu Home Page Basic Inbound Control Advanced Status System Display device info Basic configuration on extension trunks etc Configure Inbound Route IVR and Black List etc Configure extension s default info conference etc Check record list call logs register status etc here Configure network time etc manage call logs back up files etc 3 2 2 Basic Configuration Configure Extensions Planet IP PBX support SIP IAX2 and analog extension configure extension from this page Basic Extensions PLANET Hotworkin gt Activate Changes Logout Move the mouse over to Configuration 9 field to see tooltips Extensions Create New User Batch Add Users 8 Delete Selected Users Outbound Routes Extensions CL S NoName Extension Port Protocol Dial Plan Outbound CID Options 1 801 801 SIP DialPlani Edit 2 802 802 SIP DialPlani Edit 3 803 SIP DialPlani Edit 4 804 SIP DialPlani Edit 5 805 SIP DialPlani Edit 6 806 SIP DialPlani Edit 7 807 SIP DialPlani Edit 118 808 DialPlani Edit 9 809 SIP DialPlani Edit 16 810 SIP DialPlani Edit Extension Settings Extension name English letter
37. Save Device List Select Device s to Page Paging is typically one way for announcements only Checking this will Bustos make the paging duplex allowing all phones in the paging group to be able to talk and be heard by all This makes it like an instant conference 1 For Paging Intercom function extension IP phone must enable Auto Answer Note 4 6 Monitor Monitor is used for recording the defined extensions Click Monitor New Monitor to display the dialog as below New Monitor Extension Monitoring Time Always Monitor Start Time Time Start Day w End Day Monitor Settings Inbound Record U Outbound Record Save Monitoring Time Set monitoring time Inbound Record Check to record inbound calls Outbound Record Check to record outbound calls To check the record information pleases enter Status Record List 4 7 Phone Book If incoming call was matched with the number the phone book the incoming call will display the name of matched number Click Phone Book to displays the dialog as below Phone Book Show All 5 Mame Number Options Contact defined Search Input contact name to search e Show Show all contacts Create Contact Number Save Name Add contact s name Alphabetic or numeric only Number Add contact s number international phone number is supported Phone book is for inc
38. ackup file to your PC Note Please don t change the backup file name 6 9 Update Click Update to upgrade your system by uploading backup file Update Upgrade System Package Restore Default Settings Please choose file to Upload Browse Upload Extract the downloaded firmware package which includes one TF TP server and one upgrading file EEN t tpd32 exe ulmage md5 WE 2010 7 8 11 53 si 65 0 7 87 MB Run TFTP server you will see the following interface 1 37 by Fh Jounin Curent Directory DABackup Browse Server interface 192 168 0 137 Show Dir Server Client DHCP server Syslog server viewer shart time progress Settings Help Go into the update page and upload firmware Enter the package name ulmage md5 Enter TFTP Server IP address in this example we 192 1698 0 137 Click Update button to finish upgrading system package after entering the Server IP Then system will reboot automatically Chapter 7 Operating Instruction This chapter will introduce you how to use PLANET IP PBX by example 7 1 How to connect the IPX 1980 IP PBX to the Internet 7 1 1 IP PBX behind the Router If your office accesses the public network through router you can put the IP PBX behind the router You should connect the WAN port of the IP PBX to the LAN ports of the router and you can also connect HUB or Switch to the
39. ault value is 80 Step 3 Click Apply to save the configuration And you can type the http WAN IP address to access the IPX 1980 from the remote side Step 4 To verify the IP addresses of your computer and the Internet Telephony PBX system Click Start form Windows Run Type the cmd to open the command window then type ipconfig for getting default gateway address In the below case the default gateway is 192 168 0 1 and the user s PC is 192 168 0 100 tthernet adapter Local Area Connect ion smh com 192 168 6 188 255 255 255 6 222 19 9819 192 168 1 10 1 DHNS Suffix Address Subnet Mask IP Address Default Gateway fa Figure 2 8 Check the IP address for the PC and IPX 1980 Every Time after save the change please press the Activate e Changes to make modification effect Chapter 3 Basic Configuration 3 1 Preparation Before Operation What kind of IP Phone can be used with IPX 1980 IP PBX Our IPX 1980 is base on SIP 2 0 RFC 3261 any IP phone model base on same protocol can be work with IPX 1980 3 2 Before Making a Call 3 2 1 System Information Default WAN IP 172 16 0 1 Default LAN IP 192 168 0 1 Default Name admin Default Password admin PLANET Password Language English Please login 1 To login IPX 1980 must segment PC to same domain as 1980 WAN
40. ay based on their different configuration if ring time exceeded defined time the call will be directed to IVR or others based on your configuration There isn t any data in the factory default Ring Groups please configure as below Click New Ring Group to displays the diagram as below New Ring Group X Mame Strategy Ring all v SIP 8 01 801 SIP 8 2 802 A a SIP 807 SIP 8 08 Ring Group Members Available Channels Extension for this ring grouplOptionals Ring teach all tar lasting timetrs 20 If nat answered Extension OGoto Extension Voicemail RingGroup OGoto IVR Hangup Name Define a name for this ring group Strategy Select strategy Ring all or Ring in order e Ring Group Members Select ring group members in available channels click to add e f not answered You can choose forward the call to extension extension Voicemail RingGroup IVR or Hangup 3 5 Black List If some numbers need to be blocked you can use this functionality Please configure in Black List click New Blacklist to display this dialog as below New Blacklist Blacklist Number Input caller s number in the blank then this caller s number will be blocked when call again Meanwhile extension user can add or delete the blacklist number by function key on the Please operate as the following diagram Add Delete blacklist number on the phone
41. e before its submitted SMTP Settings General SMTP Settings Email Settings SMTP Settings SMTP server Part 25 551 751 SMTP Authentication Save SMTP server In order to send e mail notifications of your voicemail Set the IP address or domain name of a SMTP server that your IP PBX may connect to a e g mail yourcompany com Port The port number which the SMTP server running is generally port 25 SMTP If your server needs Authentication please enable SMTP Email Settings General SMTP Settings Email Settings Template for Voicemail Emails Mlattach recordings to e mail Sender Mame IPPBS Server From username mailserver com Subject you ve a voicemail fram 117 CALLERID Message Dear VM_ NAME you have a new voicemail fram 1 VM CALLERID the message time is 1 M_ DUR TF Template Variables Recipient s firstname and lastname ivM BUR The duration of the voicemail message MAILBOxXE The recipient s extension CALLERID The caller id of the person who left the message 4VM_ MSGANUM The message number in your mailbox DATE The date and time the message was left Attach recordings to e mail This option defines whether or not voicemails are sent to the Users e mail addresses as attachments Sender Name Display the Sender name when you receive a voicemail Sender s email address
42. eg 05 Day DD eg 08 Hour HH eg 09 Minute MM eg 30 Synchronize current PC time NTP Server Specify the NTP server that you wish to use You may type either the domain name or the IP address of the server and it may be either remote or local The default server is pool ntp org Be aware that the PBX needs to be able to connect to a NTP server for perfect function Time Zone Select your time zone so that the system will set time based on the time zone synchronize with Click the button to synchronize the PBX time with the current PC current PC time time 6 6 Management Management on username password access permit etc Click System Management to display the diagram as below Management Management Access Permit Change Password Username Password Mew Username Mew Password Retype New Password Set Language Set Voice Language English Show Advanced Options e Change Password You can change the password of admin here default password is admin Set Language Set voice language of the system And you can set the SIP amp Analog channel here by clicking Show Advanced Options Click System Management Access Permit to display the diagram as below Management Access Permit Deny all access GUI except for the ones in the list below List of Permitted IP Address No Access Permit address defined After you added a permitted IP you can only login the system by this
43. elecommunication needs Being more flexible the IPX 1980 integrates up to 8 FXO ports to become a feature rich PBX system that supports smooth communications between existing PSTN calls analog phones IP phones and SIP based endpoints The IPX 1980 integrates NAT functions to make it perfect for small business usage Besides traditional PBX system functions it provides many advanced functions including voice mail to email web management and etc Designed to run on a variety of VoIP applications the IP PBX provide IP based communications voice conferencing support paging intercom call monitoring and BLF Busy Lamp Field functions It also supports call detailed record CDR centralized Auto Attendant AA and Interactive Voice Responses IVR The IPX 1980 utilizes standard PSTN lines via the interfaces of gateway to support seamless communications among local calls SIP based endpoints including low cost long distance call service telephone number portability and one network for both voice and data With the IPX 1980 standard SIP phones can be easily integrated in your office Users may build up the VoIP network in minutes by applying the IPX 1980 with PLANET IP Phone series ATA Analog Telephone Adapter series and Gateway series Allowing distributed IP technology to meet traditional voice services with proactive managed interface the IP PBX IPX 1980 supports daily business processes more efficient and productive 1 1 Features
44. et port forwarding in the router for IPX 1980 A For the IPX 1980 A is behind the router you need forward the 2 port in your router so all the packets received on the router WAN port 210 11 25 127 4569 will be forwarded to the IPX 1980 A 192 168 1 21 4569 Below is the setting page in a Planet router SG 4800 to make example Network IFv amp HTTPS DOMS PPPoE Streaming UPnP Bonjour ONVIF Filter IP Notification UPnP Disable Enable Friendly Mame IPX 1980 readonly UPnP Traversal Disable Enable Port Range 4569 1 External IP Address 192 168 1 21 readonly Step 2 Set up the Provider Host in IPX 1980 B Set up the service provider and calling rule in IPX 1980 B to make it register to IPX 1980 A This method is almost the same as above EXCEPT you need to use the 210 11 25 127 as the service provider instead of 192 168 1 21 Step 3 Set port forwarding in the router for IPX 1980 B Use the same method as Step 1 to do port forwarding in router B for IPX 1980 B as above Setp4 Combine two IPX 1980 and make calls Accordingly set the 601 users in IPX 1980 A and 801 users in IPX 1980 B and build the correct dial rules as above you can make calls between two the IPX 1980 IP PBX 1 You can also apply a DDNS to get one fixed domain for both IPX 1980 IP PBX and connect to each other rather than using the Port Forwarding in the router 7 4 Remotely register IP phone to IPX 1980
45. eue please learn from the following configuration interface Call Queue Reference Number 500 Name Service Queue Number This option defines the extension number that may be dialed to reach this Queue This option defines a name for this Queue e g Sales Ring Strategy RingAll Ring All available Agents until one answers default RoundRobin Take turns ringing each available Agent LeastRecent Ring the Agent which was called least recently FewestCalls Ring the Agent with the fewest completed calls Random Ring a Random Agent RRmemory RoundRobin with Memory and remember where it left off in the last ring pass Agents All the users who are defined as Agent will be shown here Selected agent will be a member of the current Queue Queue Options Annauncements Caller Position Announcements Frequencyrs 30 Announce Hold Time no w Agent TimeOutis 15 amp uto Pause Wrap Up Timetsi 10 Max Timetst Periodic Announcements Max Callers Repeat Frequency si oO Join Empty C Leave When Empty Announcements amp uta Fill Repart Hold Time Note Each agent needs to login to the queue using the login extension defined in Feature Cades Agent TimeOut s This option defines the time in seconds that an Agent s phone rings before the next Agent is rung e g 15 Pause an Agent if they fail to answer a call Wrap Up Time s Af
46. fied D 0 UNKNOWN 3 202 Unspecified D N 0 UNENOWN 201 Unspecified D N 0 UNENOWN 112 Unspecified 0 N 0 UNENOWN 111 Unspecified D N 0 UNENOWN 830 Unspecified D N 0 UNENOWN 829 Unspecified D N 0 UNKNOWN 828 Unspecified D N 0 UNENOWN 827 Unspecified D N 0 UNKNOWN 826 Unspecified D N 0 UNENOWN 825 Unspecified D N 0 UNENOWN B24 Unspecified D N 0 UNENOWN 823 Unspecified D N 0 UNENOWN 822 Unspecified D N 0 UNENOWN 821 Unspecified D N 0 UNENOWN 820 Unspecified D N 0 UNENOWN 15 Unspecified D N 0 UNENOWN 818 Unspecified D N 0 UNENOWN 817 Unspecified D N 0 UNENOWN 816 Unspecified D N 0 UNENOWN 815 Unspecified D N 0 UNENOWN 814 Unspecified D N 0 UNENOWN 813 Unspecified D N 0 UNENOWN 812 Unspecified D N 0 UNKNOWN 5 4 System Info Check OS version firmware version and memory etc from here Click System Info to displays the dialog as below System Info Basic System Info Resources Inbound Control Advanced OS Version Status Linux IP PBX 2 6 22 18 Record List Uptime 17 02 32 up 3 days 14 29 Call Logs Load Average 1 33 1 17 1 16 Register Status Firmware Version System Info Zycoo System v3 1 System Server Date amp TimeZone Wed May 16 17 02 32 wsT 2012 Hostname IPPBX Chapter 6 System This chapter will introduce you how to configure the system of PLANET IP PBX 6 1 Network And Country Configure WAN LAN IP and tone zone Click System
47. g statistics 4 packets transmitted 4 packets received OF packet loss round trip min avg max 435 3 525 0 606 1 ms Time Settings Management 6 3 DHCP Server Settings ZX 50 series support DHCP Click System Network Advanced gt DHCP Server Settings to show the following dialog Server Settings DHCP Server Settings DDNS Settings Settings DHCP Server Settings DHCP Service Start IP 192 188 0 101 End IP 192 168 0 200 Subnet Mask 255 255 255 0 Gateway 192 158 0 1 Primary ONS 8 8 8 8 Lease Time 1440minutes Save Cancel 6 4 DDNS amp VPN After configure DDNS you can visit by domain remotely Click System DDNS amp VPN to display the dialog as below DDNS Settings DDNS DONS Enable DONS Server Username testan Password Domain testy planetddns coam Update Times 120 Save Status Disabled VPN Settings VPN VPN Mode N2N LaTe VPN Enable Server Address 192 168 1 1 Username admin Password 1 DDNS supports domain provided by Planet DDNS Dyndns org No ip com Zoneedit com 2 VPN supports N2N L2TP only 6 5 Time Settings Click System Time Settings to display the dialog as below Time Settings Omanual Time Set NTP Server paal ntp arg Time zone GMT 08 00 Beiling Hong Kong Urumqi a Time 5ettings ONTP Time Set Year Cory eg 2010 Month
48. git before dialing Step 6 Set the user 801 and Dial Plan in IPX 1980 B Edit 201 Extensian Bui Password 201 Outbound Password 801 E mail Dial Plan DialPlani Activate the change and apply the test 601 call 801 and 801 will ring and you can pick up the call 7 3 How to combine two IPPBX in different network The general environment for two IPX 1980 in different locations is two IPX 1980 IP PBX are both in the Internet and using the public IP IAX TRUNK IPX 1980 A IPX 1980 B WAN 218 200 12 1 WAN 210 121 11 5 LAN 192 168 10 1 LAN 192 168 10 1 fa Extension 801 Extension 601 182168102 192 168 10 2 The configuration is same as above guide 7 2 Combine two 1980 same network but use the public IP address as the HOST settings set as below In the page Trunks of PX 1980 B Add a Trunk Add a Trunk X Descriptian IPX 18804A Protocol OAnalog G5M Dial Plan default Provider Type Trunk Register OPeer Host 218 200 12 1 Outboundprosy Proxy Port Prefix Lwithout Authentication Username 699 Password Save The general environment for two IPX 1980 IP PBX in different location and one or both two are behind router and using the private IP So we need to make port forwarding in the router and make IPX 1980 IP PBX reach to each other IAX TRUNK Step 1 S
49. he dialog as below Server Settings DHCP Server Settings DDNS Settings Settings DHCP Server Settings DHCP Service M Start IP 192 158 0 101 End IP 192 168 0 200 Subnet Mask 255 255 255 Gateway 192 158 0 1 Primary DNS 6 9 8 8 Lease Time 1440 minutes Save Method 1 Click Extension gt Creat New User select the relative IP Phone manufacture and input relative MAC in the part of Auto Provision Save and Activate Auto Provision Manufacturer Mac Audio Codecs Configure Mlalaw Mlulaw 16 729 L 15 728 Licsm Uspeex Viden Codecs Configure lH 261L l H 283 LH 2634 L lH 264 Method 2 Click Auto Provision to download auto provision script file model this script file model support csv and txt format Mac Extension Fullname must be filled password IP Phone version could be optional Save it in your local PC after you fill based on the model format select the relative manufacture on this page and upload Auta Pravisian Upload Auto Provision File Delete all extensians Manufacturers The upload file must be cvs or txt Please choose file to Upload Browse Upload Download Auto Provision script file demo Auto Provision script file Right Click here to Save as Demo File 5 Right Click here to Save as Demo File tet Chapter 5 Status This chapter will introduce you the status of record list call logs system info register
50. ill be directed to the same destination of VoIP Frefile tings Authentication details Reports SP Profis Profile settings Prois name Laing Chanwels s 814 lar U Sel up cata wijana Calls from mis Profile scu need ada SE rau can also sel up Aute rechange s pou run cul af cnedi all 153 are Mabaa m ine LS d 11 tor desanialiar ses hype rimni per rales Jucidi creck Auto vattimgs Then you can see sip account information by clicking Authentications details
51. it Default never Add user2phone to URI If checked is added to URI that contains valid phone number Send Compact SIP Headers send compact sip headers Outbound 5IP Registrations Register Timeout Register Attempts Codecs Disallowed Codecs Allowed Codecs alaw Register Time Out Retry registration calls at every x seconds default 20 Register Attempts Number of registration attempts before we give up 0 continue for every Disallowed Codecs Default is disallowed all Allowed Codecs Choice the codec system do allow 1 In extension Audio Codecs Configure the priority is higher then Allowed Codecs items Allowed Codecs items is default codec setting if user mark the extension Audio Codecs Configure then system will use it first if not system will the Allowed Codecs to define what codec can be use in extension 4 2 VoiceMail Details configuration on VoiceMail VoiceMail Reference Voice Message Options Playback Options If you need send message by mail to your defined mailbox you must configure SMTP and Email model Click Voicemail to display the dialog as below General SMTP Settings Email Settings YoiceMail Reference Extension for checking messages 600 Max greeting seconds 60 Direct to Voicemail F Dial 0 for Operator F Vnice Message Options Message Format Wy 16 bit Maximum messages 1
52. ite Extern IP Replace with your external IP address this your public IP or domain Extern Host Replace with your external IP address this your public IP or domain Extern Refresh Set time for fresh default 10 Local Network Address Replace with your local network address and mask NAT mode If your IPPBX behind the Router set default yes 5 If your settings are accomplished now you can try to register one extension We try our phone and soft phone eyebeam 1 If your phone is behind the router and you must open the NAT for your extension Usually we open it Like Edit Mame 201 Extension Bui Password Bui Outbound Password 801 E mail Dial Plan DialPlani Analog Phone Analog fines detected viaiceMail Reinvite SIP Axz L T 38 Fax Agent d 4 Pickup Group Delete DTMF Made RFC2E33 Video Call Permit IP Auto Provision Manufacturer Audio Codecs Configure Mlalaw vlulaw 5 729 06 726 L speer Video Codecs Configure H 261 LH 263 LH 263 1 264 Then we begin to register soft phone MAT p r 8 c UMANE this account Lb zycootech dyndns org P Add a New SIP Account PEDE fume D System t User Interface Diagnostics License Key planettest dyndns org Domain Proxy v
53. n Disconnect Call Disconnect the current transfer call for Attended transfer Timeout for answer on Set the answer timeout value attended transfer Blacklist a number Blacklist a number number black list number 000000000000 black list number 000000000000 black list number Remove a number from Remove a black list number the black list Invite Participant The administrator can invite another person by pressing 0 when he she is in the conference When you press 0 you will get a dialtone to enter the number of part A you also would like to invite After the call has been established and you talk to B you can press to direct him to the conference or to hang up the current call and return to the conference yourself Create Conference While you speak with another party you can press 0 you and the 71 are immediately transferred to conference Return to conference with The administrator can invite another person by pressing O when participant he she is in the conference When you press 0 you will get a dialtone to enter the number of part A you also would like to invite After the call has been established and you talk to B you can press to direct him to the conference to hang up the current call and return to the conference yourself Return to conference The administrator can invite another person by pressing 0 when without participant he she is in the conference
54. n to announce a voice menu to the caller 0 to Disable and Announcements Select the Announcements Prompt from IVR Prompts 3 8 2 Agent Registration You need register for using after creating agents Agent Registration when hook off Agent Registration eS gt Qeuerumesdwmem 4 Pick up Enter 63 function key Enter agent number and password answer the Agent Registration when hook on Agent hung up after registration can answer call after ringing SD gt Enter agent number password and new agent number Pickup Enter 64 function key Enter agent number password and new agent number 3 8 3 Agent Log Off If agent would leave and log off none of agent will answer calls then Agent Log Off Agent Log Off Enter agent number Enter 65 function key Enter agent number hang up Chapter 4 Advanced 4 1 Options Options Include local extension settings and new extension default settings General caller ID setting Global Analog Setting and NAT FAX setting Global SIP Setting 4 1 1 General Click General to display the dialog as below Options General Global Analog Settings Global SIP Settings Local Extension Settings Local Extensions are Global Ring Time 5 30 Enable Transfer Enable Music On Ringback multiple extensions to be assigned to ane analog phone allow extensions to be AlphaNumeric SIRIA users Default Settings for a
55. ns and makes no warranty and representation either implied or expressed with respect to the quality performance merchantability or fitness for a particular purpose PLANET has made every effort to ensure that this User s Manual is accurate PLANET disclaims liability for any inaccuracies or omissions that may have occurred Information in this User s Manual is subject to change without notice and does not represent a commitment on the part of PLANET PLANET assumes no responsibility for any inaccuracies that may be contained in this Users Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements to this User s Manual and or to the products described in this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete we would appreciate your comments and suggestions Trademarks The PLANET logo is a trademark of PLANET Technology This documentation may refer to numerous hardware and software products by their trade names In most if not all cases these designations are claimed as trademarks or registered trademarks by their respective companies CE mark Warning This is a class B device in a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Federal Communication Commission Interference Statement This equi
56. o Analog fines detected viaiceMail Reinvite SIP Tame 38 Agent Pickup Group Delete C DTMF Made videa Call L Permit IP Auto Provision Manufacturer Audio Codecs Configure 5 729 L 15 728 Licsm spees Viden Codecs Configure lH 261L lH 283 LH 2834 VoiceMail must be opened and VM Password must be configured before using VoiceMail If no answer when default ring time is over the system will play and ask you to leave your message press to end recording If you configured email your voice message will be sent to your defined email Leave a message When No answer 2 lt When answer leaving message Press 4 when finish hang up pls leave your message leaving message Listen to the message When there is voicemail in extension Enlerexensonnumberandposwortd p Enter Voicemail Enter extension number and password listen to the message hang up box Number 600 of voicemail box for this extension 1 If you would like using this function you must write correct email address in extension settings 2 You need configure SMTP and Email model in VoiceMail please check the details in the following chapter 1 3 8 Call Queue 3 8 1 Create Agent Check agent in the Extension Settings Advanced Options then assign agent and Ring Strategy Call Qu
57. ogin Extension 64 Agent Logoff Extension 65 Pause Queue Member Extension 66 Queue Member Extension 67 Cancel Extension to Dial for Set Call Parking number Parking Calls What extensions to park What extensions to park calls on e g 701 720 How many seconds a call the call time by second if it s time out system will call the previous extension again Pickup Extension Set Pickup Extension Pickup Specified Set Pickup Specified Extension default dial 7 extension to pickup Extension the extension Blind Transfer Allow unattended or blind transfers It works like this While on a conversation with A you dial the blind transfer key sequence The system says Transfer then gives you a dial tone while A is on hold You dial the transferee number B s number and A is put through to B immediately Your line is off The caller ID displayed to B is exactly the same as the caller ID presented to you Attended Transfer Allow attended transfer or supervised transfer It works like this While on conversation with A you dial the Attended Transfer key sequence The system says Transfer then gives you a dial tone while A is on hold You dial the transferee number B s number and talk with B to introduce the call then you can hang up and A will be connected with the B In case B does not want to answer the call he she simply hangs up and you will be back to your original conversatio
58. oming call to use if the incoming caller ID match the number in Phone book it will display the name define in Phone book EX Name David Number 123456789 When system receive the call 123456789 the extension answer this call it will display David For now our IPX 1980 can only FSK caller ID mode 4 8 PIN Set PIN Set will distribute one PIN Code to different extension user if you selected PIN Set on the Dial rule page in Outbound menu the extension user who has the PIN code can dial long distance call Click Pin Set to shows the dialog as below Add a PIN Set X Set Name PIN List PIN Set Name Set the PIN Sets Name PIN List Enter a list of one or more PINs One PIN per line 4 9 Feature Codes Click Feature Codes to display the dialog as below you can define relevant parameter Feature Codes Feature Codes Management Call Parking Extension to Dial for Parking Calls What extensions to park calls an How many seconds call can be parked for 45 Pickup Call Pickup Extension 8 Pickup Specified Extension Transfer Blind Transfer Attended Transfer 2 Disconnect Call Timeout far answer an attended transfer 15 Black List Blacklist a number 30 Remove a number fram the blacklist 31 Conference Invite Participant Create Conference Return to conference with participant Return to conference without participant Call Queue Agent Login Extension 63 Agent Callback L
59. on For FXO trunk lines this option causes PBX to look for Caller ID on incoming calls Caller ID Signalling Set the Type of caller ID signaling in use Bell US Used the United States FSK DTMF Used for caller ID under DTMF mode like Denmark Sweden and Netherlands etc V23 used in the UK V23 Japan used in Japan Caller ID Start This option allows one to define the start of a Caller ID signal Ring to start when a ring is received Polarity to start when a polarity reversal is started General Relax DTMF v Echo Cancel v Echo Training no X ves na number Busy Detection v Busy Count 5 Progress If you having trouble with DTMF detection you can relax the DTMF detection Echo Cancel Enable Disable the Echo Cancel function Echo Training Enabling echo training will cause the PBX system to briefly mute the channel send an impulse and use the impulse response to pre train the echo canceller so it can start out with a much closer idea of the actual echo Value may be yes no or a number of milliseconds to delay before training default 400 Busy Detection Used for detecting far end hang up or a busy signal Busy Count If Busy Detection is enabled it is also possible to specify how many busy tones to wait for before hanging up The default is 4 but better results can be achieved if set to 6 or even 8 Mind that the higher the number the more time
60. or LAN IP address 2 For security reason please modify the username and password after you login You can modify in this page System Management 3 Every Time after save the change please press the Activate Changes to make modification effect If username and password are right this following page will be displayed PLANET Hatwarking amp Camm nicatlan Home Home System Info Inbound Control E 210 56 155 90 i LAM IP 192 168 0 98 Flash Total 1015 0M Used 33 2M Activate Changes Logout Move the mouse over to field to see tooltips Channels 1 2 3 4 5 y g Device Info Model No IPX 1980 System Version V4 Run Time z days 2 39 Refresh Factory Defaults Network WAN LAN Port IP will be displayed Storage Total storage and used storage will be displayed Channels Channel information will be based on the product model Device Info Product Model and System Version will be displayed 1 if FXO without connection the color will be Orange 2 if FXO do connected the color will be Green also the front panel LED will be lighting Network Wah IP LAM IP Storage Flash Channels System Info aA 192 168 0 98 Total 1015 0M_ Used 35 4M 1 5 E a F rxo FXO FXO FXO FXO FXO 7 Common Button Besides of the device info in the home page the following common buttons are displayed as well Logout
61. pment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio technician for help FCC Caution To assure continued compliance example use only shielded interface cables when connecting to computer or peripheral devices Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the Following two conditions 1 This device ma
62. provider please configure on this page Basic gt Trunks PLANET Hotworking amp Communication Home List of Trunk S No Trunk Options 1 Ports 1 2 Analag GSM Outbound Routes Inbound Control Planet IP PBX supports 3 kinds of trunks Analog GSM line Custom VoIP Peer How to add each trunk 1 Analog GSM Line Click Add a Dial Rule gt Analog GSM Add Trunk x Description Provider Type LINES Analog Port x 1601 Analog Port 212 isn alog GSm l nalag Port 3633 OvolIP Trunk l amp nalog Port 414 Peer l amp nalag Port 55 l amp nalaa Port 665 Analog Port 7777 2 Prefix Save Define description for trunk Lines Individual lines of the PBX e g Analog Port 3 The third analog port of the PBX You can configure the Analog GSM line through PLANET IP PBX Same Analog line couldn t be used in multiple trunks If you don t have available Analog GSM trunk you can t set up trunk 2 Custom VoIP Custom VoIP allows you to create a VoIP trunk please configure on this page Add a Trunk gt VoIP Trunk Add a Trunk X Description Protocol Osnalog GSM Dial Plan default eA OIP Trunk Register L OPeer Hast Outboundpraxzvy Proxy Port Pretix Lwithout Authentication sername Provider Type 4 Password Save Explanation Description for VoIP Trunk digit or letter is allowed Choo
63. r voucher prepaid card Redeem Your password your password secret Change your password 3 Please click the button Features CSS manager Planet Account details 0 30 Reports Your account Features 4 Please click the Skype connect Connect your existing SIP enabled PBX to Skype with Skype Connect Laam mora e Subscriptions 0 members Some of your Profiles have been suspended because your Skype Manag Group video calling has insufficient credit avadable to for the channel subscnphon Buy more members credit and the profiles will be reactivated Voicemail 0 members Online Numbers members Your SIP Profiles Call forwarding 0 members o o 8 Skype Connect 4 profiles 2 View profile 5 Create a SIP profile Create a SIP profile o Choose name Creating profile is as easy as three steps Simply choose a name for your profile purchase a channel subscription and get your authrenticaion details aaa o For example Hew York office You ca Next Cancel Then you can create one sip account you need pay for 4 95 for one channel as monthly rent and you need input the register information to our VoIP trunk blank then you can register to Skype server And you need assign money for outgoing calls and then you can call out Note Skype Channel belongs to VoIP channel so any calls from Skype w
64. rt Prefix lwithaut Authentication Username 699 Password ees Save Step 3 Set Dial Rule in 1980 all calls starting with 6 will be sent to IPX 1980 A In the page Outbound Routes gt Add a Dial Rule Rule Mame IPX 19804 PIN Set O Place this call thrauah Failaver Dialing Rules If the number begins with 6 and followed by 1 more than 1 digits Define a custam pattern Delete 0 digits prefix from the front and auto add digit before dialing save Step 4 Set the user 601 and Dial Plan IPX 1980 A In the page Extensions Dial Plan Create New User Name 601 Extension 601 Password Outbound Password 601 E mail Dial Plan PX 1980A e Activate the change and apply the test 1 Register an IP phone IP PHONEB to IPX 1980 B with 801 extensions 2 Register an IP phone IP PHONEA to IPX 1980 A with 601 extensions 3 801 call 601 And you can see 601 will ring and you can pick up the call Above is the way to route IPX 1980 B s call to IPX 1980 A Accordingly if you want to call from IPX 1980 A to IPX 1980 B continue as below Step 5 Set Dial Rule in IPX 1980 A all calls starting with 8 will be sent to IPX 1980 B Rule Name 19808 PIN Set Place this call through Failaver Dialing Rules If the number begins with 8 and followed by vl mare than 1 digits Define a custom pattern Delete digits prefix from the front and auto add di
65. se protocol for this trunk SIP or 2 Dial Plan Choose a dial plan for this trunk define it in the submenu named Outbound Routes Check for opening register service otherwise register service is closed Host Address provided by VoIP Provider Outbound proxy Outbound proxy is provided by VoIP Provider Proxy Port Proxy Port is provided by VoIP Provider Without If you don t use Authentication when connecting server please Authentication check this option Username provided by VoIP Provider Password provided by VoIP Provider 3 Peer PLANET IP PBX will be taken as a Client when you use Peer it s used for outbound call by connecting to another IPX 1980 IP PBX Add a Trunk Peer Name Provider dd Protocol Oanalog GSM Dial Plan default w Trunk Hast dvnamic i iPaeer Prefix hwithaut Authentication Username Password Save Explanation Define the Peer Name digit or letter is allowed Choose protocol for this trunk SIP or 2 Dial Plan Choose a dial plan for this trunk define it in the submenu named Outbound Routes IP Address of the other IPX 1980 IP PBX NAT Check this option extension user will be configured after NAT Network Address Translation Without If you don t use Authentication when connecting server please Authentication check this option Username provided by the other IPX 1980 IP PBX Password provided by the other IPX
66. ter a successful call how many seconds needed to wait before sending another call to a potentially free agent Default is O which means No Delay Max Wait Time s The maximum number of seconds a caller can wait in a queue PM tate taste itn Max Callers This option sets the maximum number of callers that may wait in a Defining this option allows callers to enter the Queue when Agents are available If this option is not defined callers will not be able to enter Queues with no available agents Defining this option forces all callers to exit the Queue if New Callers Leave When Empty are also not able to Enter the Queue This option should generally be set in concert with the Join Empty option Auto Fill Defining this option causes the Queue when multiple calls are in it at the same time to push them to Agents simultaneously Thus instead of completing one call to an Agent at a time the Queue will complete as many calls simultaneously to the available Agents Report Hold Time Check this option if you wish to report the caller s hold time to the Pee otra tee sanie Frequency s How often to announce queue position and estimated holdtime 0 to Pe Announce Hold Time Should we include estimated hold time in position announcements Either yes no or only once hold time will not be announced if 1 minute Repeat Frequency s How ofte
67. ther user has joined the same conference Enable caller menu Checking this option allows a user to access the Conference Bridge menu by pressing the key on their dialpad Announce callers Checking this option announces to all Bridge participants the joining of any other participants Quiet Mode If this option was checked all users entering this conference will be marked as quiet and will be in Listen Only mode Leader Wait Wait until the conference leader admin user arrives before starting the conference Please check the following diagram to learn Go to conference Ready to go into conference 70 s Input conference room Input conference room Go into the number 900 password 1234 conference room In the conference admin can add new participant extension user or external number into the conference Add new participant Invite new conference member CS function key The called party go 5 Lad into the xdi lt Conference Room Input function key 0 function key The called party Admin back to number who you want to invite hang up the conference 3 6 4 Monitor Monitor the specified extension also you can monitor in different time Please click Monitor New Monitor to configure Monitor Extension w Monitoring Time Always Monitor Start Time w End Time f Start Dav wend Day Monitor Settings Inbound Record
68. ttended transfer 3 6 3 Conference If you wanted to create a conference room for some extension users or with external lines you can input conference room number 900 input conference room password 1234 Admin s password is 2345 then enter into conference room This model supports 3 conference rooms Please configure on this page Conference euer An Hatwarking amp Communicat Activate Changes Logout Record Conference Record this conference by WAV format Home Conference Default Conference 2 Conference 3 Inbound Control Advanced Advanced Conference Number Options Extension 900 VoiceMail Conference Conference Password ay AS La PIN Code 1234 Admin PIM Code 2345 Conference Options Conference DialPlan DialPlan1 w LII Play hold music far first caller Book Enable caller menu Pin Set Announce callers Record conference Feature Codes Quiet Made Auto Provision Leader Wait Conference Number The number that users call in order to access the conference room the default number is 900 PIN Code Participants enter the conference room by this code Admin PIN Code Administrator enters the conference room by this code Conference DialPlan Use the dialplan when you invite the other participant Play hold music for first Check this option Asterisk will play Hold Music to the first user in a conference until ano
69. urity Router please refer to the following Website URL http www planet com tw Before contacting customer service please take a moment to gather the following information Internet Telephony PBX System serial number and MAC address Any error messages that displayed when the problem occurred software running when the problem occurred Steps you took to resolve the problem on your own Revision User s Manual for PLANET Internet Telephony PBX System Model IPX 1980 Rev 1 0 June 2012 5 CHAPTER TINTRODUCTION eiie o ie eno eati Ee dU 7 LEFEATURE c 8 KZ PACKAGE CONTEN TS earshot lee iat ae age etre ELM Mel E 9 SPECIFICATION DU ID 9 MIRA tU 11 CHAPTER 2 INSTALLATION PROCEDURE 13 BASIC SYSTEM GONFIGURATION a eet ee ee 13 Dick VV EB LOGIN sas este te BG Bea ns RIF PSIG IAD Sa BSS BPRS SA RSG ORG 13 22 CONFIGURING THE WAN tote 14 2 OSTISBMOTE MANAGEMEN LN D E TU ME 16 CHAPTER 3 BASIC 22020500
70. y not cause harmful interference and 2 this Device must accept any interference received including interference that may cause undesired operation R amp TTE Compliance Statement This equipment complies with all the requirements of DIRECTIVE 1999 5 EC OF THE EUROPEAN PARLIAMENT AND THE COUNCIL OF 9 March 1999 on radio equipment and telecommunication terminal Equipment and the mutual recognition of their conformity R amp TTE The R amp TTE Directive repeals and replaces in the directive 98 13 EEC Telecommunications Terminal Equipment and Satellite Earth Station Equipment As of April 8 2000 WEEE Caution t avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Safety This equipment is designed with the utmost care for the safety of those who install and use it However special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment Customer Service For information on customer service and support for the Gigabit SSL VPN Sec

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