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1. Configures the server path to download the phonebook XML This field could be IP address or URL with up to 256 characters Configures the phonebook download interval in minutes If it s set to 0 the automatic download will be disabled The default value is O The valid range is 5 to 720 minutes If set to Yes when XML phonebook is downloaded the entries added manually will be automatically removed The default setting is Yes Sort the phonebook on the selection of first name or last name Click on Download to download the XML phonebook file to local PC Click on Upload to upload local XML phonebook file to the phone Control the behavior of phonebook key There are four options Default LDAP Search Local Phonebook Local Group Server Address Port Base User Name Password Configures the IP address or DNS name of the LDAP server Configures the LDAP server port Configures the LDAP search base This is the location in the directory where the search is requested to begin Example dc grandstream dc com ou Boston dc grandstream dc com Configures the bind Username for querying LDAP servers Some LDAP servers allow anonymous binds in which case the setting can be left blank Configures the bind Password for querying LDAP servers The field can be GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Page 40 of 52 LDAP Number Filter LDAP Name Filter LDAP Version LDAP Name Attr
2. e Ina web browser go to www weather com e Enter the city name in the search field For example Boston MA And click on SEARCH e The searching result will show in a new window with URL in the browser s address bar For example http www weather com weather right now Boston MA USMA0046 e Inthe above link USMA0046 is the city code to be filled in Self Defined City Code option Users could then further configure the Update Interval and Degree Unit for weather information display PUBLIC MODE The GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 supports hot desking using public mode Under public mode users could login the phone with the SIP account User ID and password Please follow the steps below to configure the phone for public mode e Fill up the SIP server address for account 1 first e Under Web GUI gt Settings gt General Settings set Public Mode option to Yes Click Save and reboot the phone e When the phone boots up SIP User ID and Password to register to the configured SIP server in account 1 will be required Enter the correct account information to log in to the phone When entering the account information press softkey 123 abc to toggle input method e In login page pressing CONF button on the phone will show phone s IP address e After using the phone go to LCD MENU gt LogOut to log off the public mode EDITING CONTACTS AND CLICK TO DIAL From GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Web GUI users co
3. On time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern Up to three cadences are supported Configures the call waiting tone gain to adjust call waiting tone volume The default setting is Low Settings gt Audio Control Headset Key Mode When headset is connected to the phone users could use the HEADSET button in Default Mode or Toggle Headset Speaker e Default Mode gt When the phone is in idle press HEADSET button to off hook the phone and make calls by using headset Headset icon will display on the screen in dialing talking status gt When there is an incoming call press HEADSET button to pick up the call using headset GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Page 31 of 52 Headset Type Always Ring Speaker Headset TX gain Headset RX gain Handset TX gain gt GRANDSTREAM gt When there is an active call using headset press HEADSET button to hang up the call gt When Speaker Handset is being used in dialing talking status press HEADSET button to switch to headset Press it again to hang up the call Or press speaker Handset to switch back to the previous mode e Toggle Headset Speaker gt When the phone is in idle press HEADSET button to switch to Headset mode The headset icon will display on the left side of the screen In this
4. Sets up the periodic inform interval to send the inform packets to the ACS The user name for the ACS to connect to the phone The password for the ACS to connect to the phone The port for the ACS to connect to the phone The Cert File for the phone to connect to the ACS via SSL The Cert Key for the phone to connect to the ACS via SSL Maintenance gt Security Configuration via Keypad Menu Enable STAR key Keypad locking Password to lock unlock Configures the access control for the users to configure from keypad Menu There are three different options e Unrestricted All the options can be accessed in keypad Menu e Basic settings only The CONFIG option will not be available in LCD Menu e Constraint Mode CONFIG FACTORY FUNCTIONS and NETWORK options will not be available in LCD menu If set to Yes the keypad can be locked by pressing and holding the STAR key for about 4 seconds A lock icon will show indicating the keypad is locked The default setting is Yes Note When the keypad is locked users would need press and hold the STAR key for about 4 seconds and then enter the password to unlock it If the Star Key Lock is enabled without specifying password user can press and hold the STAR key for 4 seconds and press OK to unlock the phone Configures the password to lock unlock the keypad The password field allows number with up to 32 characters GXP1610 GXP1620 GXP1625 GXP1628 Page 39 of 52 GXP
5. Support for G 711p a G 722 wide band G 723 pending G 726 32 G 729 A B in band and out of band DTMF In audio RFC2833 SIP INFO Telephony Features Hold transfer forward unconditional no answer busy call park pickup 3 way conference shared call appearance SCA bridged line appearance BLA downloadable phone book XML LDAP up to 500 items call waiting call history up to 200 records off hook auto dial auto answer click to dial flexible dial plan hot desking personalized music ringtones server redundancy amp fail over Headset Jack RJ9 headset jack allowing EHS with Plantronics headsets HD Audio Yes HD handset and speakerphone with support for wideband audio Base Stand Yes 2 angle positions available Wall Mountable QoS Layer 2 QoS 802 1Q 802 1P and Layer 3 ToS DiffServ MPLS QoS Security User and administrator level access control MD5 and MD5 sess based authentication 256 bit AES encrypted configuration file TLS SRTP HTTPS 802 1x media access control Multi language English German Italian French Spanish Portuguese Russian Croatian simplified and traditional Chinese Korean Japanese and more Upgrade Provisioning Firmware upgrade via TFTP HTTP HTTPS mass provisioning using TR 069 or AES encrypted XML configuration file Power amp Green Energy Efficiency Universal Power Supply Input 100 240VAC 50 60Hz Output 5VDC 600mA PoE IEEE802 3 a
6. Time Zone Preference Config gt SP fr Account Upgrade c SIP Proxy Factory Reset Outbound Proxy Layer 2 QoS SIP User ID Factory Headset Type SIP Auth ID Functions Back de Network Audio Loopback Diagnostic Mode Keyboard Diagnostic d Call Feat Back Firmware Server all Features Config Server Upgrade Via z F IP Setting Back Voice Mails PPPoE Settings ER 802 1Q VLAN Tag UCM Detect gt Gateway Priority value DNS Server 1 Reset Vlan Config DNS Server 2 Back Reboot 802 1X Back Forward All 2 Forward Busy Exit Forward No Answer E pg E Account X No Answer Timeout Figure 1 Keypad MENU Flow GXP1610 GXP1620 GXP1625 GXP1628 Page 20 of 52 GXP1630 Administration Guide lt GRANDSTREAM CONFIGURATION VIA WEB BROWSER The GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 embedded Web server responds to HTTP HTTPS GET POST requests Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft s IE Mozilla Firefox and Google Chrome To access the GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Web GUI Connect the computer to the same network as the phone 2 Make sure the phone is turned on and shows its IP address You may check the IP address on LCD 3 Open a Web browser on your computer 4 Enter the phone s IP address in the address bar of the browser 5 Enter the administrator s login and password to access the Web Configuration Menu Note The computer has to be connected to the same
7. 100 240VAC 50 60Hz Output 5VDC 600mA Temperature and Operation 0 C to 40 C Humidity Storage 10 C to 60 C Humidity 10 to 90 Non condensing Physical Dimension 209mm L x 184 5mm W x 76 2mm H with handset Unit Weight 0 74kg Package Weight 1 1kg Package Content GXP1610 phone handset with cord base stand universal power supply network cable Quick Installation Guide brochure GPL license Compliance FCC Part 15 CFR 47 Class B CE EN55022 Class B EN55024 EN61000 3 2 EN61000 3 3 EN60950 1 RCM AS ACIF S004 AS NZS CISPR22 24 AS NZS 60950 AS NZS 60950 1 GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Page 13 of 52 gt GRANDSTREAM Table 2 GXP1620 GXP1625 Technical Specifications Protocols Standards SIP RFC3261 TCP IP UDP RTP RTCP HTTP HTTPS ARP RARP ICMP DNS A record SRV NAPTR DHCP PPPoE SSH TFTP NTP STUN SIMPLE LLDP MED LDAP TR 069 802 1x TLS SRTP Network Interfaces Dual switched 10 100 Mbps ports integrated PoE GXP1625 only Graphical Display 132 48 pixel backlit graphical LCD display Feature Keys 2 line keys with dual color LED and 2 SIP account 3 XML programmable context sensitive soft keys 5 navigation menu keys 13 dedicated function keys for MUTE HEADSET TRANSFER CONFERENCE SEND and REDIAL SPEAKERPHONE VOLUME PHONEBOOK MESSAGE HOLD PAGE INTERCOM RECORD HOME Voice Codecs
8. BLF URI to monitor the extensions on Multi Purpose Keys Select whether or not an empty MPKs will be automatically provisioned to monitored extension in the Eventlist BLFs Configures the conference URI when using Broadsoft N way calling feature Music On Hold URI to call when a call is on hold if server supports it GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Page 25 of 52 BLF Call pickup Prefix PUBLISH for Presence Special Feature Broadsoft Call Center Hoteling Event Call Center Status Feature Key Synchronization Broadsoft Call Park GRANDSTREAM G THE WC Configures the prefix prepended to the BLF extension when the phone picks up a call with BLF key Enables Presence feature on the phone Specifies the server type for special requirements Default setting is Disabled When set to Enabled a soft key BSCCenter is displayed on LCD User can access different Broadsoft Call Center agent features via this softkey Please note that Feature Key Synchronization will be enabled regardless of this setting Broadsoft Hoteling event feature Default setting is No With Hoteling Event enabled user can access the Hoteling feature option by pressing the BSCCenter softkey When set to Yes the phone will send SUBSCRIBE to the server to obtain call center status The default setting is No This feature is used for Broadsoft call feature synchronization When
9. Delayed Call Forward Wait Time Enable Call Features Call Log gt GRANDSTREAM A dal plan establishes the expected number and pattern of digits for a telephone number This parameter configures the allowed dial plan for the phone Dial Plan Rules 1 Accepted Digits 1 2 3 4 5 6 7 8 9 0 A a B b C c D d 2 Grammar x any digit from 0 9 xx at least 2 digit numbers xx only 2 digit numbers A exclude 3 5 any digit of 3 4 or 5 147 any digit of 1 4 or 7 lt 2 011 gt replace digit 2 with 011 when dialing the OR operand IAS e Example 1 369 11 1617xxxxxxx Allow 311 611 and 911 or any 11 digit numbers with leading digits 1617 e Example 2 M1900x lt 1617 gt xxxxxxx Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digitnumbers e Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allows any number with leading digit 1 followed by a 3 digit number followed by any number between 2 and 9 followed by any 7 digit number OR Allows any length of numbers with leading digit 2 replacing the 2 with 011 when dialed Example of a simple dial plan used in a Home Office in the US 1900x lt 1617 gt 2 9 xxxxxx 1 2 9 xx 2 9 xxxxxx 011 2 9 x 3469 11 Explanation of example rule reading from left to right e 21900x prevents dialing any number started with 1900 e lt 1617 gt 2 9 xxxxxx allows dialing to local area code 617 numbers by
10. Factory Functions Network Call Features Voice Mails UCM Detect Reboot gt GRANDSTREAM Date Time Configures time zone and NTP server on the phone Star Key Lock Turns on off keypad lock feature and configures keypad lock password Config sub menu includes the following options SIP Configures SIP Proxy Outbound Proxy SIP User ID SIP Auth ID SIP Password SIP Transport and Audio information to register SIP account on the phone Upgrade Configures firmware server and config server for upgrading and provisioning the phone Factory Reset Resets the phone to factory default settings Layer 2 QoS Configures802 1Q VLAN Tag and priority value Headset Type Selects the headset type from normal and Plantronics EHS Factory Functions sub menu includes the following options Audio Loopback Speak to the phone using speaker handset headset If you can hear your voice your audio is working fine Press Menu button to exit audio loopback mode Diagnostic Mode All LEDs will light up Press any key except MENU key on the keypad to display the button name in the LCD Lift and put back the handset or press Menu button to exit diagnostic mode Keyboard Diagnostic Press all the available keys on the phone The LCD will display the name for the keys to be pressed to finish the keyboard diagnostic mode Selects IP mode DHCP Static IP PPPoE Configures PPPoE account ID and password Configures IP address Netm
11. Full Cone Restricted Cone or Port Restricted Cone the phone will try to use public IP addresses and port number in all the SIP amp SDP messages The phone will send empty SDP packet to the SIP server periodically to keep the NAT port open if it is configured to be Keep Alive Configure this to be No if an outbound proxy is used STUN cannot be used if the detected NAT is symmetric NAT A SIP Extension to notify the SIP server that the phone is behind a NAT Firewall Do not configure this parameter unless this feature is supported on the SIP server Account x gt SIP Settings gt Basic Settings TEL URI SIP Registration Unregister Before New Registration Register Expiration Reregister Before Expiration Enable OPTIONS Keep Alive OPTIONS Keep Alive Interval OPTIONS Keep Alive Max Lost Local SIP Port SIP Registration Failure Retry Wait Time SIP T1 Timeout If the phone has an assigned PSTN telephone number this field should be set to User Phone Then a User Phone parameter will be attached to the Request Line and TO header in the SIP request to indicate the E 164 number If set to Enable Tel will be used instead of SIP in the SIP request The default setting is Disable Selects whether or not the phone will send SIP Register messages to the proxy server The default setting is Yes If set to Yes the SIP user s registration information will be
12. Week 0 6 Disable SIP NOTIFY Authentication Config Upgrade Via Config Server Path Config HTTP HTTPS User Name Config HTTP HTTPS Password Config File Prefix Config File Postfix XML Config File Password Authentication Config File Download Device Configuration Firmware Upgrade Via Firmware Server Path Firmware HTTP HTTPS User Name Firmware HTTP HTTPS Password Firmware File Prefix Firmware File Postfix GRANDSTREAM THE WC Enables DHCP Option 120 from local server to override the SIP Server on the phone The default setting is No Phone will multicast SUBSCRIBE for provision if this feature is enabled Enables automatic upgrade and provisioning The default setting is No Defines the hour of the day to check the HTTP TFTP server for firmware upgrades or configuration files changes The default value is 1 Defines the day of the week to check HTTP TFTP server for firmware upgrades or configuration files changes The default value is 1 Device will not challenge NOTIFY with 401 when set to Yes Allows users to choose the provisioning method TFTP HTTP or HTTPS for configuration file download Defines the server path for provisioning lt could be different from the firmware server for upgrading The user name for the HTTP HTTPS server configuration file The password for the HTTP HTTPS server configuration file This field enables user to store different configuration files in one
13. dialing7 numbers and 1617 area code will be added automatically e 1 2 9 xx 2 9 xxxxxx allows dialing to any US Canada Number with 11 digits length e 011 2 9 x allows international calls starting with 011 e 3469111 allows dialing special and emergency numbers 311 411 611 and 911 Note In some cases where the user wishes to dial strings such as 123 to activate voice mail or other applications provided by their service provider the should be predefined inside the dial plan feature An example dial plan will be x which allows the user to dial followed by any length of numbers Defines the timeout in seconds before the call is forwarded on no answer Valid range is 1 to 120 The default setting is Yes When enabled call features using star codes will besupported locally If set to No Call Features and DND options under LCD menu are supported And ForwardAll softkey will not be displayed in LCD for Account 1 Configures Call Log setting on the phone You can log all calls only log incoming outgoing calls or disable call log The default setting is Log All GXP1610 GXP1620 GXP1625 GXP1628 Page 28 of 52 GXP1630 Administration Guide Account Ring Tone Match Incoming Caller ID Ring Timeout Send Anonymous Anonymous Call Rejection Auto Answer Allow Auto Answer by Call Info Custom Call Info for Auto Answer Refer To Use Target Contact Transfer on Conference Hangup No Key Entry T
14. field to be monitored e Eventer BLF This option is similar to the BLF option but in this case the PBX collects the information from the phones and sends it out in one single notify message PBX server has to support this feature e Presence Watcher This option has to be supported by a presence server and it is tied to the Do Not Disturb status of the phone s extension e Dial DTMF Enter a series of DTMF digits in the Value field to be dialed during the call Enable MPK Sending DTMF has to be set to Yes first e Voice Mail Select Account and enter the Voice Mail access number in the Value field e Call Return The last answered calls can be dialed out by using Call Return The Value field should be left blank Also this option is not binding to the account and the call will be returned based on the account with the last answered call e Transfer Select Account and enter the number in the Value field to be transferred blind transfer during the call e Call Park Select Account and enter the call park extension in the Value field to park pick up the call e Intercom Select Account and enter the extension number in the Value field to do the intercom e LDAP Search This option is to narrow the LDAP search scope Enter the LDAP search base in the Name field It could be the same or different from the Base in LDAP configuration under Advanced Settings The Base in LDAP configuration will be used if the Name field is left blank Ente
15. is No Disable Conference Disables the Conference function The default setting is No Disable in call DTMF When it s set to Yes the DTMF digits entered during the call will not display Display The default setting is No Enable Sending DTMF Allows certain MPKs to send DTMF in call This option does not affect Dial via specific MPKs DTMF GXP1610 GXP1620 GXP1625 GXP1628 Page 30 of 52 GXP1630 Administration Guide Mute Key Functions While Idle Disable Transfer In call dial number on pressing transfer key Auto Attended Transfer Do Not Escape as 23 in SIP URI Click To Dial Feature Call History Flash Writing Write Timeout Call History Flash Writing Max Unsaved Log GRANDSTREAM NG THE WO When set to DND the DND will be enabled for future incoming call if pressing MUTE key in idle state If this feature is set to Idle Mute MUTE key will take effect in idle state and future incoming call will be answered with mute Otherwise MUTE key will not take effect in idle state Disables the Transfer function The default setting is No Configures the number for the phone to dial as DTMF during the call using TRAN button If set to Yes the phone will use attended transfer by default The default setting is No Specifies whether to replace by 230r not for some special situations The default setting is No Enables Click To Dial feature The default setting is Disabled Defines the in
16. it is tied to the Do Not Disturb status of the phone s extension e Dial DTMF Enter a series of DTMF digits in the Value field to be dialed during the call Enable MPK Sending DTMF has to be set to Yes first e Voice Mail Select Account and enter the Voice Mail access number in the Value field e Call Return The last answered calls can be dialed out by using Call Return The Value field should be left blank Also this option is not binding to the account and the call will be returned based on the account with the last answered call e Transfer Select Account and enter the number in the Value field to be transferred blind transfer during the call e Call Park Select Account and enter the call park extension in the Value field to park pick up the call e Intercom Select Account and enter the extension number in the Value field to do the intercom e LDAP Search This option is to narrow the LDAP search scope Enter the LDAP search base in the Name field It could be the same or different from the Base in LDAP configuration under Advanced Settings The Base in LDAP configuration will be used if the Name field is left blank Enter the LDAP Name Number filter in the Value field LDAP search does not support entering Non ASCII characters e Multicast Paging This option is for multicast sending Enter Line key description in Description field and multicast sending address in Value field Settings gt Broadsoft Directories Config
17. it s enabled DND Call Forward features and Call Center Agent status can be synchronized between Broadsoft server and phone The default setting is Disabled When enabled phone will send the SUBSCRIBE to Broadsoft server to obtain Broadsoft Call Park notification Account x gt SIP Settings gt Session Timer Enable Session Timer Session Expiration Min SE Caller Request Timer Callee Request Timer Force Timer UAC Specify Refresher UAS Specify Refresher Force INVITE To enable disable Session Timer support The SIP Session Timer extension that enables SIP sessions to be periodically refreshed via a SIP request UPDATE or re INVITE If there is no refresh via an UPDATE or re INVITE message the session will be terminated once the session interval expires Session Expiration is the time in seconds where the session is considered timed out provided no successful session refresh transaction occurs beforehand The default value is 180 seconds The minimum session expiration in seconds The default value is 90 seconds If set to Yes and the remote party supports session timers the phone will use a session timer when it makes outbound calls If set to Yes and the remote party supports session timers the phone will use a session timer when it receives inbound calls If Force Timer is set to Yes the phone will use the session timer even if the remote party does not support this fea
18. mode based on your selection The default setting is Disabled Defines whether symmetric RTP is supported or not The default setting is No Controls the silence suppression VAD feature of the audio codec except for G 723 pending and G 729 If set to Yes when silence is detected a small quantity of VAD packets instead of audio packets will be sent during the period of no talking If set to No this feature is disabled The default setting is No Configures the number of voice frames transmitted per packet When configuring this it should be noted that the ptime value for the SDP will change with different configurations here This value is related to the codec used and the actual frames transmitted during the in payload call For end users it is recommended to use the default setting as incorrect settings may influence the audio quality Selects ITU or IETF for G 726 32 packing mode The default setting is IETF Selects either Fixed or Adaptive based on network conditions The default setting is Adaptive Defines jitter buffer length based on network conditions Account x gt Call Settings Early Dial Dial Plan Prefix Selects whether or not to enable early dial If it s set to Yes the SIP proxy must support 484 response The default setting is No Sets the prefix added to each dialed number GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Page 27 of 52 Dial Plan
19. phone will reboot To cancel the Reset press Cancel softkey instead e RESTORE TO FACTORY DEFAULT VIA THE WEB GUI gt gt Login GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Web GUI Direct At the top right corner of the web page click Factory Reset button to reset the device GXP1610 GXP1620 GXP1625 GXP1628 Page 49 of 52 GXP1630 Administration Guide CONNECTING THE WORLD lt GRANDSTREAM GXP1610 GXP1620 GXP1625 GXP1628 Page 50 of 52 GXP1630 Administration Guide GRANDSTREAM NG THE we EXPERIENCING THE GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Please visit our website http www grandstream com to receive the most up to date updates on firmware releases additional features FAQs documentation and news on new products We encourage you to browse our product related documentation FAQs and User and Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly for immediate support Our technical support staff is trained and ready to answer all of your questions Contact a technical support member or submit a trouble ticket online to receive in depth support Thank you again for purchasing Grandstream IP phone it will be sure to bring convenience and color to both your business and personal life GXP1610 GXP1620 GXP1625 GXP1628 Page 51 of 52 GXP1630 Administration Guide GRANDSTREAM G TH
20. server address 2 PPPOE Link Up PPPoE connection status NAT Type NAT Type NAT Traversal Display the NAT traversal status of Account 1 and Account 2 Product Model Product model of the phone Part Number Product part number e Boot Version e Core Version e Base Version Software Version e Program Version This is the main firmware release number which is always used for identifying the software system of the phone e Locale Version This is the version of localization language package Recovery Version GXP1610 GXP1620 GXP1625 GXP1628 Page 22 of 52 GXP1630 Administration Guide GRANDSTREAM NG THE WO e City Displays the city name E Geographic e Language Displays current language been used Information S q e Timezone Displays current time zone System Time e System up time Displays system up time since the last reboot e System time Displays current system time on the phone system System Status GUI and Phone service status Core Dump Core dump file that could be downloaded for troubleshooting purpose ACCOUNT PAGE DEFINATIONS The GXP1610 has one account GXP1620 GXP1625 GXP1628 has two accounts and GXP 1630 has three accounts that can be configured to accommodate independent SIP accounts Every SIP account has an individual configuration page Account x gt General Settings Account Active This field indicates whether the account is active The default setting is Yes Account Name The name associated with each acco
21. small to medium businesses looking for a high quality feature rich IP phone with affordable cost GXP1610 GXP1620 GXP1625 GXP1628 Page 9 of 52 GXP1630 Administration Guide GRANDSTREAM G THE WC Lion Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty Nina Please do not use a different power adaptor with the GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 as it may cause damage to the products and void the manufacturer warranty This document is subject to change without notice The latest electronic version of this user manual is available for download here http www grandstream com support Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted A FCC Caution Any Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply
22. sub network as the phone This can be easily done by connecting the computer to the same hub or switch as the phone connected to In absence of a hub switch or free ports on the hub switch please connect the computer directly to the PC port on the back of the phone If the phone is properly connected to a working Internet connection the IP address of the phone will display in MENU gt Status gt Network Status This address has the format xxx xxx xxx xxx where xxx stands for a number from 0 255 Users will need this number to access the Web GUI For example if the phone has IP address 192 168 40 154 please enter http 192 168 40 154 in the address bar of the browser There are two default passwords for the login page User Level User Password Web Pages Allowed End User Level user 123 Only Status page Basic Settings in Advanced Settings page and some settings in maintenance page Administrator Level admin admin Browse all pages The password is case sensitive with maximum length of 25 characters When changing any settings always SUBMIT them by pressing the SAVE button on the bottom of the page After submitting the changes in all the Web GUI pages reboot the phone to have the changes take effect if necessary All the options under Basic Setting and Account Setting and most of the options under Advanced Settings do not require reboot after submitting the changes Under Advanced Setting the parameters on network co
23. 1628 only 3 way conference multi language support e HD wideband audio GXP1620 GXP1625 GXP1628 only superb full duplex hands free speakerphone with advanced acoustic echo cancellation and excellent double talk performance e Large phonebook up to 500 contacts and call history up to 200 records e Automated personal information service e g local weather etc personalized music ring tone ring back tone flexible customizable screen content amp format using XML and advanced Web and enterprise applications local weather service e Dual switched 10 100 Mbps ports on GXP1610 GXP1620 GXP1625 dual switched auto sensing 10 100 1000 Mbps Ethernet ports on GXP1628 integrated PoE on GXP1625 GXP 1628 e Automated provisioning using TR 069 or encrypted XML configuration file SRTP and TLS for advanced security protection 802 1x for media access control e Perfectly compatible with Grandstream UCM Features e Innovative Ul design easy and useable multi language support e Use with Grandstream s UCM61xx series IP PBX appliance for Zero Config provisioning 1 touch call recording and more FEATURE HIGHTLIGHTS GXP1630 e 132 64 pixel backlit graphical LCD display e 3 dual color line keys 3 XML programmable context sensitive soft keys 8 BLF keys 4 way conference multi language support e HD wideband audio superb full duplex hands free speakerphone with advanced acoustic echo cancellation and excellent double talk performance
24. 1630 Administration Guide SIP TLS Certificate SIPTLS Private Key SIPTLS Private Key Password Web Access Mode Disable SSH Web Keypad Restrict mode Lockout Duration GRANDSTREAM CONNE WORLD SSL Certificate used for SIP TLS Transport SSL Private key used for SIP TLS Transport SSL Private key password used for SIP TLS Transport Sets the protocol for web interface as HTTP or HTTPS Default setting is HTTP Disable SSH access SSH is enabled by default Specifies the time in minutes that the web or LCD login interface will be locked out to user after five login failures This logout time is used for web login STAR keypad unlock and LCD restrict mode admin login Range is 0 60 minutes PHONEBOOK PAGE DEFINITIONS Phonebook gt Contacts Add Contact Specify Contact s First Name Last Name Phone Number Accounts and Groups to add one new contact in phonebook Phonebook gt Group Management Add Group Adds new groups User can also edit and delete existing groups on this page Phonebook gt Phonebook Management Enable Phonebook XML Download Phonebook XML Server Path Phonebook Download Interval Remove Manually edited Entries on Download Sort Phonebook by Download XML Phonebook Upload XML Phonebook Phonebook Key Function Phonebook gt LDAP Configures to enable phonebook XML download Users could select HTTP HTTPS TFTP to download the phonebook file The default setting is Disabled
25. 5 of 52 GXP1630 Administration Guide N OO Om WW MM GUI INTERFACE EXAMPLES Screenshot of Login Page Screenshots of Status Pages Screenshots of Accounts Pages Screenshots of Settings Pages Screenshots of Network Pages Screenshots of Maintenance Pages Screenshots of Phonebook Pages GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide GRANDSTREAM NG THE WO Page 6 of 52 gt GRANDSTREAM GNU GPL INFORMATION GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 firmware contains third party software licensed under the GNU General Public License GPL Grandstream uses software under the specific terms of the GPL Please see the GNU General Public License GPL for the exact terms and conditions of the license Grandstream GNU GPL related source code can be downloaded from Grandstream web site from http www grandstream com support fag gnu general public license gnu gpl information download GXP1610 GXP1620 GXP1625 GXP1628 Page 7 of 52 GXP1630 Administration Guide gt GRANDSTREAM CHANGE LOG This section documents significant changes from previous versions of user manuals for GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Only major new features or major document updates are listed here FIRMWARE VERSION 1 0 1 10 e This is the initial version FIRMWARE VERSION 1 0 1 14 New features e Backup Outbound Proxy e Enable OPTIONS Keep Alive e OPTIONS Keep Alive Interval e OPTIONS Keep Alive Max Lost FIRMWAR
26. AND PROVISIONING The GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 can be upgraded via TFTP HTTP HTTPS by configuring the URL IP Address for the TFTP HTTP HTTPS server and selecting a download method Configure a valid URL for TFTP or HTTP HTTPS the server name can be FQDN or IP address Examples of valid URLs firmware grandstream com fw ipvideotalk com gs There are two ways to setup a software upgrade server The LCD Keypad Menu or the Web Configuration Interface UPGRAGE VIA KEYPAD MENU Follow the steps below to configure the upgrade server path via phone s keypad menu e Press MENU button and navigate using Up Down arrow to select Config e Inthe Config options select Upgrade e Enter the firmware server path and select upgrade method The server path could be in IP address format or FODN format e Press the OK softkey A reboot message window will be prompt e Reboot the phone to have the change take effect When upgrading starts the screen will show upgrading progress When done you will see the phone restarts again Please do nat interrupt or power cycle the phone when the upgrading process is on UPGRAGE VIA WEB GUI Open a web browser on PC and enter the IP address of the phone Then login with the administrator username and password Go to Maintenance gt Upgrade and Provisioning page enter the IP address or the FQDN for the upgrade server in Firmware Server Path field and choose to upgrade via TFTP or HTTP HTTPS Updat
27. DIAL SPEAKERPHONE VOLUME Voice Codecs Support for G 711p a G 722 wide band G 723 pending G 726 32 G 729 A B in band and out of band DTMF In audio RFC2833 SIP INFO Telephony Features Hold transfer forward unconditional no answer busy call park pickup 4 ways conference shared call appearance SCA bridged line appearance BLA downloadable phone book XML LDAP up to 500 items call waiting call history up to 200 records off hook auto dial auto answer Click to dial flexible dial plan hot desking personalized music ringtones server redundancy amp fail over Headset Jack RJ9 headset jack allowing EHS with Plantronics headsets HD Audio Yes HD handset and speakerphone with support for wideband audio Base Stand Yes 2 angle positions available Wall Mountable QoS Layer 2 QoS 802 1Q 802 1P and Layer 3 ToS DiffServ MPLS QoS Security User and administrator level access control MD5 and MD5 sess based authentication 256 bit AES encrypted configuration file TLS SRTP HTTPS 802 1x media access control Multi language English German Italian French Spanish Portuguese Russian Croatian simplified and traditional Chinese Korean Japanese and more Upgrade Provisioning Firmware upgrade via TFTP HTTP HTTPS mass provisioning using TR 069 or AES encrypted XML configuration file Power amp Green Energy Efficiency Universal Power Supply Input 100 240
28. E VERSION 1 0 2 4 New features e Ignore Alert Info Header e Validate Certification Chain e Bypass Dial Plan through Call History and Directories FIRMWARE VERSION 1 0 2 6 New features e Enabled Disabled Broadsoft Call Park subscribe e Separate Firmware Config s upgrade via HTTP HTTPS username and HTTP HTTPS password FIRMWARE VERSION 1 0 2 22 New features e Added DHCP Option 125 support GXP1610 GXP1620 GXP1625 GXP1628 Page 8 of 52 GXP1630 Administration Guide gt SRANDSTREAM WELCOME Thank you for purchasing Grandstream Small Business IP phone GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 GXP16xx series is a next generation small to medium business IP phone the GXP1620 GXP1625 features 2 lines with 2 SIP accounts superior HD wideband audio 132 x 48 backlit graphical LCD the GXP1610 supports 2 lines with 1 SIP account 132 x 48 graphical LCD GXP1630 supports 3 lines with 3 SIP accounts 132x64 backlit graphical LCD The GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 delivers rich features of 3 XML programmable context sensitive softkeys dual network ports with PoE GXP1625 GXP1628 GXP1630 only EHS Electronic Hook Switch with Plantronics headsets 3 ways conference on GXP1610 GXP1620 GXP1625 GXP1628 and up to 4 ways conference on GXP1630 superb full duplex hands free speakerphone with advanced acoustic echo cancellation advanced security protection for privacy and compatible with Grandstream UCM Features lt is a perfect choice for
29. E WC FCC Notices This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Ce dispositif est conforme la partie 15 des directives FCC L utilisation du dispositif doit r pondre aux deux conditions suivantes 1 Ce dispositif ne doit pas g n rer d interf rences dangereuses et 2 ce dispositif doit supporter toutes les interf rences recues y compris les interf rences susceptibles de provoquer des dysfonctionnements Este dispositivo cumple con el apartado 15 de las reglas de la FCC El funcionamiento queda sujeto a las siguientes dos condiciones 1 Este dispositivo no puede causar interferencias perjudiciales y 2 este dispositivo debe admitir cualquier interferencia que reciba incluidas aquellas que pudieran causar un funcionamiento no deseado Ne Any changes or modifications to this device not explicitly approved by Legrand could void your authority to operate this eguipment mise en garde Toute alt ration ou modification de ce dispositif non approuv e de mani re explicite par Legrand peut invalider votre droit utiliser cet appareil Precauci n Cualquier cambio o modificaci n que se realice en este dispositivo y que no est aprobado a expl citamente por Legrand podr a anular su autoridad para
30. GRANDSTREAM EONNEETING THE WORLD Grandstream Networks Inc GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 IP Small Business IP Phone Administration Guide GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide VORLO lt GRANDSTREAM GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Index DOCUMENT PURPOSE avanvnuvnunnvnnnnnnnunnnnnvnnnnnvnnnnnnnvnnnnnvnnnnnnnvnnvnnvnnnnnnnuenn 5 GUI INTERFACE EXAMPLES ee ee es ee ee ee ee ee se ee ee ee ee ee ee se ee ke eke ee ke ee ke 6 GNU GPL INFORMATION ee ee ee ee ee ke eke N ee Re Re Re Re ee Re N ee Re Re ee Re ee Re 7 CHANGE LOG EE 8 FIRMWARE VERSION TO TO etse siese ge ee RS Ge Ek ee a 8 FIRMWARE VERSION 1 0 1 TA ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 8 FIRMWARE VERSION 1024 8 FIRMWARE VERSION 1026 8 WELCOME ees see EE 9 PRODUCT OVERVIEW ese ee ee ese ee ee see ee ee ee ee ke ske ke ee ee Re Re Re Re ee Re ee ke 12 FEATURE HIGHTLIGHTS GXP1610 GXP1620 GXP1625 GXP1628 2 0 02 ee se se ee ee ee ee ee se ede ee ee ee ees 12 FEATURE HIGHTLIGHTS GX P O 12 GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 TECHNICAL SPECIFICATIONS 13 CONFIGURATION GUIDE nnvnuvnunavnnvnnnnunnnnnvnnnnnnnunnnnnvnnvnnnnnnnnnnvnnnnnenuenune 17 CONFIGURATION MIAKENDAD ee ee ee ee ee ee ee ee ee ee rr ee ee ee ee 17 CONFIGURATION VIA WEB BROWSER 21 DEFINITIONS ee 22 STATUS PAGE DEFINATIONS ee ee ee ee ee a ee ee Ge ee ee
31. No If set to Yes the phone will automatically turn on the speaker phone to answer incoming calls after a short reminding beep If set to Yes the phone will automatically turn on the speaker phone to answer incoming calls after a short reminding beep based on the SIP info header sent from the server proxy The default setting is No Used in addition to match the contents of the info parameter in the Call Info header for auto answer If set to Yes the Refer To header uses the transferred target s Contact header information for attended transfer The default setting is No Defines whether or not the call is transferred to the other party if the initiator of the conference hangs up The default setting is No Defines the timeout in seconds for no key entry If no key is pressed after the timeout the digits will be sent out The default value is 4 seconds Allows users to configure the key as the Send key If set to Yes the key will immediately dial out the input digits In this case this key is essentially equivalent to the Send key If set to No the key is included as part of the dialing string Defines the feature code to turn on DND Defines the feature code to turn off DND SETTINGS PAGE DEFINATIONS GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Page 29 of 52 GRANDSTREAM THE WC Settings gt General Settings This parameter defines the local RTP port used to listen an
32. VAC 50 60Hz Output 5VDC 600mA PoE IEEE802 3 af Class 2 3 84W 6 49W Temperature and Operation 0 C to 40 C Humidity Storage 10 C to 60 C Humidity 10 to 90 Non condensing Physical Dimension 220 5mm L x 192 5mm W x 76 0mm H with handset Unit weight 0 8kg Package weight 1 2kg Package Content GXP1630 phone handset with cord base stand universal power supply network cable Quick Installation Guide brochure GPL license BLF label cards Compliance FCC Part 15 CFR 47 Class B CE EN55022 Class B EN55024 EN61000 3 2 EN61000 3 3 EN60950 1 RCM AS ACIF S004 AS NZS CISPR22 24 AS NZS 60950 AS NZS 60950 1 GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Page 16 of 52 gt GRANDSTREAM CONFIGURATION GUIDE The GXP1610 GXP1620 GXP1625 GXP1628 GXP 1630 can be configured via two ways LCD Configuration Menu using the phone s keypad Web GUI embedded on the phone using PC s web browser CONFIGURATION VIA KEYPAD To configure the LCD menu using phone s keypad follow the instructions below Enter MENU options When the phone is in idle press the round MENU button to enter the configuration menu Navigate in the menu options Press the UP DOWN LEFT RIGHT arrow keys to navigate in the menu options Enter Confirm selection Press the round MENU button to enter the selected option Exit Press LEFT arrow key to exit to the previous menu The phone automatically
33. VDC 600mA PoE IEEE802 3 af Class 2 3 84W 6 49W Temperature and Operation 0 C to 40 C Humidity Storage 10 C to 60 C Humidity 10 to 90 Non condensing Physical Dimension 220 5mm L x 192 5mm W x 76 0mm H with handset Unit weight 0 8kg Package weight 1 2kg Package Content GXP1628 phone handset with cord base stand universal power supply network cable Quick Installation Guide brochure GPL license BLF label cards Compliance FCC Part 15 CFR 47 Class B CE EN55022 Class B EN55024 EN61000 3 2 EN61000 3 3 EN60950 1 RCM AS ACIF S004 AS NZS CISPR22 24 AS NZS 60950 AS NZS 60950 1 Table 4 GXP1630 Technical Specifications Protocols Standards SIP RFC3261 TCP IP UDP RTP RTCP HTTP HTTPS ARP RARP ICMP DNS A record SRV NAPTR DHCP PPPoE SSH TFTP NTP STUN SIMPLE LLDP MED LDAP TR 069 802 1x TLS SRTP GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Page 15 of 52 gt GRANDSTREAM Network Interfaces Dual switched auto sensing 10 100 1000 Mbps Ethernet ports integrated PoE Graphical Display 132 x 64 backlit graphical LCD display Feature Keys 3 line keys with dual color LED and 3 SIP account 3 XML programmable context sensitive soft keys 5 navigation menu keys 8 BLF keys 13 dedicated function keys for PAGE INTERCOM PHONEBOOK MESSAGE HOME HOLD RECORD MUTE HEADSET TRANSFER CONFERENCE SEND and RE
34. VOLUME Voice Codecs Support for G 711u a G 722 wide band G 723 pending G 726 32 G 729 A B in band and out of band DTMF In audio RFC2833 SIP INFO Telephony Features Hold transfer forward unconditional no answer busy call park pickup 3 way conference shared call appearance SCA bridged line appearance BLA downloadable phone book XML LDAP up to 500 items call waiting call history up to 200 records off hook auto dial auto answer click to dial flexible dial plan hot desking personalized music ringtones server redundancy amp fail over Headset Jack RJ9 headset jack allowing EHS with Plantronics headsets HD Audio Yes HD handset and speakerphone with support for wideband audio Base Stand Yes 2 angle positions available Wall Mountable QoS Layer 2 QoS 802 1Q 802 1P and Layer 3 ToS DiffServ MPLS QoS Security User and administrator level access control MD5 and MD5 sess based authentication 256 bit AES encrypted configuration file TLS SRTP HTTPS 802 1x media access control Multi language English German Italian French Spanish Portuguese Russian Croatian simplified and traditional Chinese Korean Japanese and more Upgrade Provisioning Firmware upgrade via TFTP HTTP HTTPS mass provisioning using TR 069 or AES encrypted XML configuration file Power amp Green Energy Efficiency Universal Power Supply Input 100 240VAC 50 60Hz Output 5
35. address of the Request URL in the incoming SIP message will be checked If it doesn t match the SIP server address of the account the call will be rejected The default setting is No If set to Yes the phone will challenge the incoming INVITE for authentication with SIP 401 Unauthorized response The default setting is No Account x gt Audio Settings Send DTMF DTMF Payload Type Preferred Vocoder Use First Matching Vocoder in 2000K SDP Disable Multiple m line in SDP SRTP Mode Symmetric RTP Silence Suppression Voice Frames Per TX G 726 32 Packing Mode Jitter Buffer Type Jitter Buffer Length Specifies the mechanism to transmit DTMF digits There are 3 supported modes in audio which means DTMF is combined in the audio signal not very reliable with low bit rate codecs via RTP RFC2833 or via SIP INFO Configures the payload type for DTMF using RFC2833 The default value is 101 6 different vocoder types are supported on the phone including G 711 U law PCMU G 711 A law PCMA G 723 1 pending G 729A B G 722 wide band and G726 32 Users can configure vocoders in a preference list that is included with the same preference order in SDP message When set to Yes the device will use the first matching vocoder in the received 2000K SDP as the codec The default setting is No If enabled the phone always responses 1 m line in SDP regardless multiple m lines are offered Enables the SRTP
36. admin 123 The admin login password or user login password of phone s Web GUI GRANDSTREAM CONNECTING THE WORLD STATUS ACCOUNTS SETTINGS NETWORK MAINTENANCE PHONEBOOK Phonebook Contacts dontacts All groups Y First Name Last Name Phone Number Bob Lee 1088 Edit Contact White 203 Edit Confact Add Contact Delete All Contacts Copyright amp Grandstream Networks Inc 2015 All Rig Click to dial from Add contacts Click to call this contact Edit contact available lines from the phone Figure 3 Web GUI Phonebook gt Contacts GXP1610 GXP1620 GXP1625 GXP1628 Page 44 of 52 GXP1630 Administration Guide GRANDSTREAM CONNEGTING THE WORLD le te al 1 Click to Dial Account First Available ant P Figure 4 Click to Dial SAVING THE CONFIGURATION CHANGES After users makes changes to the configuration press the Save button will save but not apply the changes until the Apply button on the top of web GUI page is clicked Or users could directly press Save and Apply button We recommend rebooting or powering cycle the phone after applying all the changes REBOOTING FROM REMOTE LOCATIONS Press the Reboot button on the top right corner of the web GUI page to reboot the phone remotely The web browser will then display a reboot message Wait for about 1 minute to log in again GXP1610 GXP1620 GXP1625 GXP1628 Page 45 of 52 GXP1630 Administration Guide gt GRANDSTREAM UPGRADING
37. alue Enable LLDP gt GRANDSTREAM PEAPVO MSCHAPv2 Enter the Identity for the 802 1X mode Enter the MD5 Password for the 802 1X mode Upload 802 1X CA certificate to the phone or delete existed 802 1X CA certificate from the phone Upload 802 1X Client certificate to the phone or delete existed 802 1X Client certificate from the phone Specifies the HTTP proxy URL for the phone to send packets to The proxy server will act as an intermediary to route the packets to the destination Specifies tne HTTPS proxy URL for the phone to send packets to The proxy server will act as an intermediary to route the packets to the destination Defines the Layer 3 QoS parameter This value is used for IP Precedence Diff Serv or MPLS The default value is 12 Assigns the VLAN Tag of the Layer 2 QoS packets The default value is 0 Assigns the priority value of the Layer2 QoS packets The default value is 0 Configures the PC port mode When set to Mirrored the traffic in the LAN port will go through PC port as well and packets can be captured by connecting a PC to the PC port The default setting is Enable Assigns the VLAN Tag of the PC port Assigns the priority value of the PC port Control the LLDP Link Layer Discovery Protocol service MAINTENANCE PAGE DEFINITIONS Maintenance gt Web Access End User Password Confirm Password Admin Password Confirm Password Allows the administrator to set the password for user
38. ask Gateway DNS Server 1 and DNS Server 2 Configures 802 1X mode Configures call forward features for Forward All Forward Busy Forward No Answer and No Answer Timeout Displays voicemail message information in the format below new messages all messages urgent messages all urgent messages UCM Server List Displays connected UCM server List Input Server IP Manually Specifies Protocol IP and Port of the target UCM server Reboots the phone The following picture shows the keypad MENU configuration flow GXP1610 GXP1620 GXP1625 GXP1628 Page 19 of 52 GXP1630 Administration Guide GRANDSTREAM CONNECTING THE WORLD Answered Calls N Dialed Calls Ve Missed Calls ew e ry Transferred Calls sek Forwarded Calls ac MENU Clear All Broadsoft Call Log Family Back Friends Work New Grou Call History KL Local Phonebook Back g Local Group Broadsoft Phonebook Serner Address Status Port Search Base LDAP Configuration User Name Phone Book Back Password Do Not Disturb LDAP Forward Call Enable DND Directory Ring Tone Disable DND Ring Volume gt Back LCD Contrast LCD Brightness Default Ring Instant Download SCR XML Ring1 Messages Erase Custom SCR Ring2 g Display Language Date Time Direct IP Call Star Key Lock Pl y NTP Server DHCP override NTP
39. cleared when the phone reboots The SIP Contact header will contain to notify the server to unbind the connection The default setting is No Specifies the frequency in minutes in which the phone refreshes its registration with the specified registrar The default value is 60 minutes The maximum value is 64800 minutes about 45 days Specifies the time frequency in seconds that the phone sends re registration request before the Register Expiration The default value is 0 Select whether or not the phone will keep sending a message to check the connection with the server Specifies the frequency in second in which the phone will send the Keep Alive message to the server Specifies the maximum number of allowed lost packet before the phone will refresh its registration Defines the local SIP port used to listen and transmit The default value is 5060 for Account 1 5062 for Account 2 and 5064 for Account 3 Specifies the interval to retry registration if the process is failed The default value is 20 seconds SIP T1 Timeout The default setting is 0 5 seconds GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Page 24 of 52 SIP T2 Timeout SIP Transport SIP URI Scheme when using TLS Use Actual Ephemeral Port in Contact with TCP TLS Remove OBP from Route Support SIP Instance ID SUBSCRIBE for MWI SUBSCRIBE for Registration Enable 100rel Caller ID Display Use Privacy Header U
40. d transmit It is the base RTP port for channel 0 When configured channel 0 will use this port value for RTP channel 1 will use port value 2 for RTP Local RTP port ranges from 1024 to 65400 and must be even The default value is 5004 When set to Yes this parameter will force random generation of both the local SIP and RTP ports This is usually necessary when multiple phones are behind the same full cone NAT The default setting is Yes This parameter must be set to No for Direct IP Calling to work Specifies how often the phone sende a blank UDP packet to the SIP server in Local RTP Port Use Random Port Keep alive Interval order to keep the ping hole on the NAT router to open The default setting is 20 seconds Use NAT IP The NAT IP address used in SIP SDP messages This field is blank at the default settings It should ONLY be used if it s required by your ITSP The IP address or Domain name of the STUN server STUN resolution results STUN Server are displayed in the STATUS page of the Web GUI Only non symmetric NAT routers work with STUN Configures to turn on off public mode for hot desking feature on the phone If set to Yes users would need fill in the SIP Server address for account 1 as well Then reboot the phone When the phone boots up users will require Publi entering SIP User ID and Password on the LCD to login and use the phone ublic Mode Note When the phone is in public mode login screen press CONF but
41. display format on the LCD The following formats are supported e yyyy mm dd 2012 07 02 e mm dd yyyy 07 02 2012 e dd mm yyyy 02 07 2012 e dddd MMMM dd Friday October 12 e MMMM dd dddd October 12 Friday Configures the time display in 12 hour or 24 hour format on the LCD The default setting is in 12 hour format Settings gt Web Service Enable Weather Update City Code Self Defined City Code Update Interval Degree Unit Configures to enable or disable weather update on the phone The default setting is Yes If set to No the weather information screen will not show Configures weather city code for the phone to look up the weather information The default setting is Automatic and the weather information will be obtained based on the IP location of the phone if available Otherwise specify the self defined city code This parameter allows the users to define their own time zone For example USCA0638 is the city code for Los Angeles CA United States It also accepts zip code to define the city For example 91007 is the zip code for Los Angeles CA Please refer to WEATHER UPDATE section for details Specifies the weather update interval in minutes The default value is 15 minutes Specifies the degree unit for the weather information to display on the phone Settings gt XML Applications Idle Screen XML Download Download Screen XML At Boot up User Custom Filename Idle Screen XML Se
42. e Large phonebook up to 500 contacts and call history up to 200 records e Automated personal information service e g local weather etc personalized music ring tone ring back tone flexible customizable screen content amp format using XML and advanced Web and enterprise applications local weather service e Dual switched auto sensing 10 100 1000 Mbps Ethernet ports with integrated PoE e Automated provisioning using TR 069 or encrypted XML configuration file SRTP and TLS for advanced security protection 802 1x for media access control e Perfectly compatible with Grandstream UCM Features e Innovative Ul design easy and useable multi language support GXP1610 GXP1620 GXP1625 GXP1628 Page 12 of 52 GXP1630 Administration Guide gt GRANDSTREAM e Use with Grandstream s UCM61xx series IP PBX appliance for Zero Config provisioning 1 touch call recording and more GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 TECHNICAL SPECIFICATIONS Table 1 GXP1610 Technical Specifications Protocols Standards SIP RFC3261 TCP IP UDP RTP RTCP HTTP HTTPS ARP RARP ICMP DNS A record SRV NAPTR DHCP PPPoE SSH TFTP NTP STUN SIMPLE LLDP MED LDAP TR 069 802 1x TLS SRTP Network Interfaces Dual switched auto sensing 10 100 Mbps Ethernet ports Graphic Display 132 48 LCD display Feature Keys 2 line keys with dual color LED and 1 SIP account 3 XML programmable context sensitive soft keys 5 navigatio
43. e the change by clicking the Save and Apply button Then Reboot or power cycle the phone to update the new firmware When upgrading starts the screen will show upgrading progress When done you will see the phone restart again Please do not interrupt or power cycle the phone when the upgrading process is on GXP1610 GXP1620 GXP1625 GXP1628 Page 46 of 52 GXP1630 Administration Guide GRANDSTREAM G THE WC Firmware upgrading takes around 60 seconds in a controlled LAN or 5 10 minutes over the Internet We recommend completing firmware upgrades in a controlled LAN environment whenever possible Anote Please do not interrupt or power cycle the GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 during upgrading process NO LOCAL TFTP HTTP SERVERS For users that would like to use remote upgrading without a local TFTP HTTP server Grandstream offers a NAT friendly HTTP server This enables users to download the latest software upgrades for their phone via this server Please refer to the webpage http www grandstream com support firmware Alternatively users can download a free TFTP or HTTP server and conduct a local firmware upgrade A free windows version TFTP server is available for download from http support solarwinds net updates New customerFree cfm http tftod32 jounin net Instructions for local firmware upgrade via TFTP 1 Unzip the firmware files and put all of them in the root directory of the TFTP server 2 Conn
44. e to GXP1610 Settings gt Date and Time NTP Server Allow DHCP Option 42 Override NTP Server Time Zone Self Defined Time Zone Defines the URL or IP address of the NTP server The phone may obtain the date and time from the server Defines whether DHCP Option 42 should override NTP server or not When enabled DHCP Option 42 will override the NTP server if it s set up on the LAN The default setting is Yes Configures the date time used on the phone according to the specified time zone This parameter allows the users to define their own time zone The syntax is std offset dst offset start time end time Default is set to MTZ 6MDT 5 M4 1 0 M11 1 0 GXP1610 GXP1620 GXP1625 GXP1628 Page 32 of 52 GXP1630 Administration Guide Date Display Format Time Display Format gt GRANDSTREAM MTZ 6MDT 5 This indicates a time zone with 6 hours offset with 1 hour ahead which is U S central time If it is positive if the local time zone is west of the Prime Meridian A K A International or Greenwich Meridian and negative if it is east M4 1 0 M11 1 0 The 1st number indicates Month 1 2 3 12 for Jan Feb Dec The 2nd number indicates the nth iteration of the weekday 1st Sunday 3rdTuesday The 3rd number indicates weekday 0 1 2 6 for Sun Mon Tues Sat Therefore this example is the DST which starts from the First Sunday of April to the 1st Sunday of November Configures the date
45. ect the PC running the TFTP server and the phone to the same LAN segment 3 Launch the TFTP server and go to the File menu gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade 4 Start the TFTP server and configure the TFTP server in the phone s web configuration interface Configure the Firmware Server Path to the IP address of the PC 6 Update the changes and reboot the phone End users can also choose to download a free HTTP server from http httod apache org or use Microsoft IIS web server CONFIGURATION FILE DOWNLOAD Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File binary or XML through TFTP or HTTP HTTPS The Config Server Path is the TFTP or HTTP HTTPS server path for the configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path can be the same or different from the Firmware Server Path GXP1610 GXP1620 GXP1625 GXP1628 Page 47 of 52 GXP1630 Administration Guide GRANDSTREAM G THE WO A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 2 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is associated with the Admin Password in the Web GUI gt Maintenance gt Web Telnet Access page For a detailed parameter list p
46. ee ee ee ee ee ee ee ee daa 22 ACCOUNT PAGE DEFINATIONS aa aa ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 23 SETTINGS PAGE DEFINATIONS ee ee ee ee ee ee ee ee ee ee Ge ee ee ee ee ee ee ee ee ee ee ee ee 29 NETWORK PAGE DEFINITIONS a a ee ee ee ee ee ee ee ee ee ee ee ee ee ee Ge ee ee ee ee ee ee ee ee 36 MAINTENANCE PAGE DEFINITIONS ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 37 PHONEBOOK PAGE DEFINITIONS ee ee ee ee ee ee ee ee ee Ge ee ee ee ee ee ee ee 40 NAT SETTINGS sauna eee 42 WEATHER UPDATE 42 PUBLIC MODE ner 43 EDITING CONTACTS AND CLICK TO DIAL ee ee ee ee ee ee Ge ee ee ee ee ee ee ee ee ee 43 SAVING THE CONFIGURATION CHANGES ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 45 REBOOTING FROM REMOTE LOCATIONS ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 45 UPGRADING AND PROVISIONING aseannannnnnnnnnnnnnnvnnnnnnnunnnnnnnnvnnennnnnnnur 46 GXP1610 GXP1620 GXP1625 GXP1628 Page 1 of 52 GXP1630 Administration Guide gt GRANDSTREAM UPGRAGE VIA KEYPAD MENU is 46 UPGRAGE VIA WEB GU dida 46 NO LOCAL TETP HTTP SERVERS NENNEN antas de 47 CONFIGURATION FILE DOWNLOAD 47 RESTORE FACTORY DEFAULT SETTINGS arnnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnener 49 EXPERIENCING THE GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 49 GXP1610 GXP1620 GXP1625 GXP1628 Page 2 of 52 GXP1630 Administration Guide gt GRANDSTREAM Table of Tables GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administratio
47. exits MENU mode with an incoming call when the phone is off hook or the MENU mode if left idle for more than 60 seconds When the phone is in idle pressing the navigation keys UP DOWN RIGHT can access the call history entries UP Missed Calls DOWN Dialed Calls RIGHT Answered Calls The MENU options are listed in the following table Table 5 GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Menu Options Displays answeredcalls dialed calls missed calls transferred calls and Gall History forwarded calls Displays account status network status software version number and Hardware e Network status Press to enter the sub menu for IP setting information DHCP Static Status IP PPPoE IPv4 address IPv6 address Subnet Mask Gateway DNS server and NTP server e Account status e Software and Hardware Version Press to enter the sub menu for Boot Core Base Prog and Locale version MAC address Hardware version and P N number GXP1610 GXP1620 GXP1625 GXP1628 Page 17 of 52 GXP1630 Administration Guide Phonebook LDAP Directory Instant Messages Direct IP Call Preference gt GRANDSTREAM Phonebook sub menu includes the following options Local Phonebook Displays phonebook Users could add edit search and delete contacts or download phonebook XML to the phone When doing phonebook search user can only search ASCII characters Local Group Displays phonebook group Note Besides 3 embedded groups Family Fr
48. f Class 2 3 84W 6 49W GXP1625 only Temperature and Operation 0 C to 40 C Humidity Storage 10 C to 60 C Humidity 10 to 90 Non condensing Physical Dimension 209mm L x 184 5mm W x 76 2mm H with handset Unit Weight 0 73kg Package Weight 1 1kg Package Content GXP1620 GXP1625 phone handset with cord base stand universal power supply network cable Quick Installation Guide brochure GPL license Compliance FCC Part 15 CFR 47 Class B CE EN55022 Class B EN55024 EN61000 3 2 EN61000 3 3 EN60950 1 RCM AS ACIF S004 AS NZS CISPR22 24 AS NZS 60950 AS NZS 60950 1 Table 3 GXP1628 Technical Specifications Protocols Standards SIP RFC3261 TCP IP UDP RTP RTCP HTTP HTTPS ARP RARP ICMP DNS A record SRV NAPTR DHCP PPPoE SSH TFTP NTP STUN GXP1610 GXP1620 GXP1625 GXP1628 Page 14 of 52 GXP1630 Administration Guide gt GRANDSTREAM SIMPLE LLDP MED LDAP TR 069 802 1x TLS SRTP Network Interfaces Dual switched auto sensing 10 100 1000 Mbps Ethernet ports integrated PoE Graphical Display 132 x 48 backlit graphical LCD display Feature Keys 2 line keys with dual color LED and 2 SIP account 3 XML programmable context sensitive soft keys 5 navigation menu keys 8 BLF keys 13 dedicated function keys for PAGE INTERCOM PHONEBOOK MESSAGE HOME HOLD RECORD MUTE HEADSET TRANSFER CONFERENCE SEND and REDIAL SPEAKERPHONE
49. gs When set to Yes it will force random generation of both the local SIP and RTP ports This is usually necessary when multiple GXPs are behind the same NAT If using a Public IP address set this parameter to No NAT Traversal It is under Accounts X gt Network Settings Default setting is No Enable the device to use NAT traversal when it is behind firewall on a private network Select Keep Alive Auto STUN with STUN server path configured too or other option according to the network setting WEATHER UPDATE To customize GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 to display weather information for the preferred city users could go to Web GUI gt Settings gt Web Service page and enter the city code in the following options Web Service General Settings Call Features Multicast Paging Enable Weather Update No Yes Ring Tone City Code Auto Self Defined City Ci Audio Control I p be LCD Display Self Defined City Code USMA0046 Date and Time Update Interval 15 Web Service Degree Unit Auto O Fahrenheit Celsius XML Applications Programmable Keys Figure 2 Web Service GXP1610 GXP1620 GXP1625 GXP1628 Page 42 of 52 GXP1630 Administration Guide lt GRANDSTREAM By default the City Code is set to Auto which allows the phone to obtain weather information based on the IP location detected To use Self Defined City Code option please follow the steps below to obtain the correct city code
50. hone to send syslog to Selects the level of logging for syslog The default setting is None There are 4 levels DEBUG INFO WARNING and ERROR Syslog messages are sent based on the following events GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Page 38 of 52 Send SIP Log gt GRANDSTREAM product model version on boot up INFO level NAT related info INFO level sent or received SIP message DEBUG level SIP message summary INFO level inbound and outbound calls INFO level registration status change INFO level negotiated codec INFO level Ethernet link up INFO level SLIC chip exception WARNING and ERROR levels Memory exception ERROR level Configures whether the SIP log will be included in the syslog messages or not The default setting is No Maintenance gt Language Display Language Language File Postfix Selects display language on the phone Specifies the language file postfix for downloaded language Maintenance gt TR 069 ACS URL TR 069 Username TR 069 Password Periodic Inform Enable Periodic Inform Interval Connection Request Username Connection Request Password Connection Request Port CPE SSL Certificate CPE SSL Private Key URL for TR 069 Auto Configuration Servers ACS ACS username for TR 069 ACS password for TR 069 Enables periodic inform lf set to Yes device will send inform packets to the ACS The default setting is No
51. ibutes LDAP Number Attributes LDAP Display Name Max Hits Search Timeout Sort Results LDAP Lookup Lookup Display Name gt GRANDSTREAM left blank if the LDAP server allows anonymous binds Configures the filter used for number lookups Examples I telephoneNumber Mobile returns all records which has the telephoneNumber or Mobile field starting with the entered prefix amp telephoneNumber cn returns all the records with the telephoneNumber field starting with the entered prefix and cn field set Configures the filter used for name lookups Examples Il cn sn returns all records which has the cn with the entered prefix or sn field starting U sn returns all the records which do not have the sn field starting with the entered prefix amp cn telephoneNumber returns all the records with the cn field starting with the entered prefix and telephoneNumber field set Selects the protocol version for the phone to send the bind requests The default setting is Version 3 Specify the name attributes of each record which are returned in the LDAP search result This field allows the users to configure multiple space separated name attributes Example gn cn sn description Specifies the number attributes of each record which are returned in the LDAP search result This field allows the users to configure multiple space separated number attributes Exam
52. iends and Work user can create edit and delete your own new groups GXP phone allows at most 7 customized groups Broadsoft Phonebook Configures LDAP directory options displays LDAP directory by searching LDAP search does not support entering Non ASCII characters Displays received instant messages Makes direct IP call Preference sub menu includes the following options Do Not Disturb Enables disables Do Not Disturb on the phone Forward Call Defines the call forward type and destination number for account 1 or account 2 Ring Tone Configures different ring tones for incoming call Ring Volume Adjusts ring volume by pressing left right arrow key LCD Contrast Adjusts LCD contrast by pressing left right arrow key LCD Brightness Not applicable to GXP1610 Adjusts LCD brightness of idle state and active state by pressing left right arrow key Download SRC XML Triggers the phone to download the XML idle screen file immediately The XML idle screen server path and downloading method need to be set up correctly from Web GUI first Erase Custom SCR Erases custom XML idle screen previously loaded on the phone After erasing it the phone will show default idle screen Display Language Selects the language to be displayed on the phone s LCD Users could select Automatic for local language based on IP location if available GXP1610 GXP1620 GXP1625 GXP1628 Page 18 of 52 GXP1630 Administration Guide Config
53. imeout s Use as Dial Key DND Call Feature On DND Call Feature Off gt GRANDSTREAM Calls Configures ring tone for the account Specifies matching rules with number pattern or Alert Info text When the incoming caller ID or Alert Info matches the rule the phone will ring with selected distinctive ringtone Matching rules e Specific caller ID number For example 8321123 e A defined pattern with certain length using x and to specify where x could be any digit from 0 to 9 Samples xx at least 2 digit number xx only 2 digit number 345 xx 3 digit number with the leading digit of 3 4 or 5 6 9 xx 3 digit number with the leading digit from 6 to 9 e Alert Info text Users could configure the matching rule as certain text e g priority and select the custom ring tone mapped to it The custom ring tone will be used if the phone receives SIP INVITE with Alert Info header in the following format Alert Info lt http 127 0 0 1 gt info priority Selects the distinctive ring tone for the matching rule When the incoming caller ID or Alert Info matches the rule the phone will ring with the selected ring Defines the timeout in seconds for the rings on no answer The default setting is 60 seconds If set to Yes the From header in outgoing INVITE messages will be set to anonymous essentially blocking the Caller ID to be displayed If set to Yes anonymous calls will be rejected The default setting is
54. lease refer to the corresponding firmware release configuration template When GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 boots up it will send TFTP or HTTP HTTPS requests to download configuration files cfg000b82xxxxxx and cfg000b82xxxxxx xml where 000b82xxxxxx is the MAC address of the phone If the download of cfgxxxxxxxxxxxx xml is not successful phone will issue request for a generic configuration file cfg xml Configuration file name should be in lower case letters For more details on XML provisioning please refer to http www grandstream com sites default files Resources gs provisioning guide public pdf GXP1610 GXP1620 GXP1625 GXP1628 Page 48 of 52 GXP1630 Administration Guide gt GRANDSTREAM RESTORE FACTORY DEFAULT SETTINGS warning Restoring the Factory Default Settings will delete all configuration information on the phone Please backup or print all the settings before you restore to the factory default settings Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VolP service provider Please follow the instructions below to reset the phone e RESTORE TO FACTORY DEFAULT VIA THE LCD MENU gt Vv MV V WV Press MENU button to bring up the keypad configuration menu Select Config and enter Select Factory Reset A warning window will pop out to make sure a reset is requested and confirmed Press the OK softkey to confirm and the
55. level web GUI access This field is case sensitive with a maximum length of 30 characters Confirms the end user password field to be the same as above Allows users to change the admin password The password field is purposely hidden for security purpose This field is case sensitive with a maximum length of 30 characters Confirms the admin password field to be the same as above Maintenance gt Upgrade and Provisioning Firmware Upgrade and Provisioning Always Authenticate Before Challenge Validate Hostname in Certificate Allow DHCP Option 43 and Option 66 Override Server Specifies how firmware upgrading and provisioning request to be sent Always Check for New Firmware Check New Firmware only when FAN pre suffix changes Always Skip the Firmware Check Only applies to HTTP HTTPS If enabled the phone will send credentials before being challenged by the server To validate the hostname in the SSL certificate Default setting is Yes DHCP option 66 originally was only designed for TFTP server Later on it was extended to support an HTTP URL GXP phones support both TFTP and HTTP server via option 66 Users can also use DHCP option 43 vendor specific option to do this DHCP option 43 approach has priorities GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Page 37 of 52 Allow DHCP Option 120 to override SIP Server 3CX Auto Provision Automatic Upgrade Hour of the Day 0 23 Day of the
56. mode if pressing Speaker button or Line key to off hook the phone headset will be used gt When there is an active call press HEADSET button to toggle between Headset and Speaker Selects whether the connected headset is normal RJ11 headset Plantronics EHS headset Configures to enable or disable the speaker to ring when headset is used on Toggle Headset Speaker mode If set to Yes when the phone is in Headset Toggle Headset Speaker mode both headset and speaker will ring on incoming call The default setting is No Configures the transmission gain of the headset The default value is 0dB Configures the receiving gain of the headset The default value is 0dB Configures the transmission gain of the handset The default value is OdB Settings gt LCD Display Backlight Brightness Active Backlight Brightness Idle LCD Contrast Disable Missed Call Backlight Configures the LCD backlight brightness level from 0 to 8 for phone s active status The default value is 6 Note This option is not applicable to GXP1610 Configures the LCD backlight brightness level from 0 to 8 for phone s idle status The default value is 2 Note This option is not applicable to GXP1610 Configures the LCD contrast level from 0 to 20 The default value is 14 When it s set to Yes the LCD backlight will not be turned on when there is a new missed call The default setting is No Note This option is not applicabl
57. n menu keys 13 dedicated function keys for PAGE INTERCOM PHONEBOOK MESSAGE HOME HOLD RECORD MUTE HEADSET TRANSFER CONFERENCE SEND and REDIAL SPEAKERPHONE VOLUME Voice Codecs Support for G 711u a G 722 wide band G 723 pending G 726 32 G 729 A B in band and out of band DTMF In audio RFC2833 SIP INFO Telephony Features Hold transfer forward unconditional no answer busy 3 way conference call park pickup downloadable phone book XML LDAP up to 500 items call waiting call history up to 200 records off hook auto dial auto answer click to dial flexible dial plan hot desking personalized music ringtones server redundancy amp fail over Headset Jack RJ9 headset jack allowing EHS with Plantronics headsets Base Stand Yes allow 2 angle positions available Wall Mountable QoS Layer 2 QoS 802 1Q 802 1P and Layer 3 ToS DiffServ MPLS QoS Security User and administrator level access control MD5 and MD5 sess based authentication 256 bit AES encrypted configuration file TLS SRTP HTTPS 802 1x media access control Multi language English German Italian French Spanish Portuguese Russian Croatian simplified and traditional Chinese Korean Japanese and more Upgrade Provisioning Firmware upgrade via TFTP HTTP HTTPS mass provisioning using TR 069 or AES encrypted XML configuration file Power Green Energy Efficiency Universal Power Supply Input
58. n Guide Table 1 GXP 1610 Technical Specifications nn ee rn anne nn ee ee ee ee nn nn de ee ee ee ee ee 13 Table 2 GXP1620 GXP1625 Technical Specifications see ee se AA Ee AR Ee Re AE ee ee Re AA ee ee ee ee 14 Table 3 GXP1628 Technical SpecificatiOnS AA Ee AA ER Ge en Ee ee ee ee Ee Re de ken ee ee Re Re kena ee ee ee ee 14 Table 4 GXP1630 Technical SpecificCatiOnS RR ER ER ER ee eee eee Ee Re Re ee ER ER ee ee ek EA ea ee ek ee ee 16 Table 5 GXP1610 GXP1620 GXP1625 GXP1628 1630 Menu OptioOns aaa 17 GXP1610 GXP1620 GXP1625 GXP1628 Page 3 of 52 GXP1630 Administration Guide lt GRANDSTREAM Table of Figures GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Figure 1 Keypad MENU Flow saco cio iaa ER BA 20 Figure EEN 42 Figure 3 Web GUI Phonebook gt Contacts AA 44 Figure 4 ClicKsto Dial tu geet eege eer dee ee eee auraen 45 GXP1610 GXP1620 GXP1625 GXP1628 Page 4 of 52 GXP1630 Administration Guide gt GRANDSTREAM DOCUMENT PURPOSE This document describes how to configure GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 features via phone s LCD menu and Web GUI menu The intended audiences of this document are phone administrators To learn the basic functions of GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 please visit http www grandstream com support to download the latest GXP16XX series User Guide GXP1610 GXP1620 GXP1625 GXP1628 Page
59. nfiguration require reboot after update GXP1610 GXP1620 GXP1625 GXP1628 Page 21 of 52 GXP1630 Administration Guide GRANDSTREAM CONNE WORLD DEFINITIONS This section describes the options in theGXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Web GUI As mentioned you can log in as an administrator or an end user e Status Displays the Account status Network status and System Info of the phone e Account To configure the SIP account e Advanced Settings To configure Call features Time settings Web services Programmable keys and etc e Maintenance To configure Network settings Web SSH Access Upgrading and provisioning Language Phonebook and etc STATUS PAGE DEFINATIONS Status gt Account Status Account x Account index SIP User ID Displays the configured SIP User ID SIP Server Displays the configured SIP Server address SIP Registration Displays SIP registration status YES NO Status gt Network Status Global unique ID of device in HEX format The MAC address will be used for MAC Address provisioning and can be found on the label coming with original box and on the label located on the back of the device IP Setting DHCP Static IP or PPPoE IPv4 Address The IPv4 address obtained on the phone IPv6 Address The IPv6 address obtained on the phone Subnet Mask The subnet mask obtained on the phone Gateway The gateway address obtained on the phone DNS Server 1 The DNS server address 1 DNS Server 2 The DNS
60. operar este equipo GXP1610 GXP1620 GXP1625 GXP1628 Page 52 of 52 GXP1630 Administration Guide
61. ord Enter the PPPoE Service Name Enter the IP address when static IP is used Enter the Subnet Mask when static IP is used for IPv4 Enter the Default Gateway when static IP is used for IPv4 Enter the DNS Server 1 when static IP is used for IPv4 Enter the DNS Server 2 when static IP is used for IPv4 Enter the Preferred DNS Server for IPv4 Allows users to configure the appropriate network settings on the phone to obtain IPv6 address Users could select Auto configured or Statically configured for the IPv6 address type Enter the static IPv6 address when Full Static is used in Statically configured IPv6 address type Enter the IPv6 prefix length when Full Static is used in Statically configured IPv6 address type Enter the IPv6 Prefix 64 bits when Prefix Static is used in Statically configured IPv6 address type Enter the DNS Server 1 for IPv6 Enter the DNS Server 2 for IPv6 Enter the Preferred DNS Server for IPv6 Network gt Advanced Settings 802 1X mode Allows the user to enable disable 802 1X mode on the phone The default value is disabled lt can be set to EAP MD5 EAP TLS or EAP GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Page 36 of 52 802 1X Identity MD5 Password 802 1X CA Certificate 802 1X Client Certificate HTTP Proxy HTTPS Proxy Layer 3 QoS Layer 2 QoS 802 1Q VLAN Tag Layer 2 QoS 802 1p Priority Value PC Port Mode PC Port VLAN Tag PC Port Priority V
62. ple telephoneNumber telephoneNumber Mobile Configures the entry information to be shown on phone s LCD Up to 3 fields can be displayed Example cn sn YtelephoneNumber Specifies the maximum number of results to be returned by the LDAP server If set to 0 server will return all search results The default setting is 50 Specifies the interval in seconds for the server to process the request and client waits for server to return The default setting is 30 seconds Specifies whether the searching result is sorted or not The default setting is No Configures to enable LDAP number searching when dialing and receiving calls Configures the display name when LDAP looks up the name for incoming call or outgoing call This field must be a subset of the LDAP Name Attributes Example gn cn sn description GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Page 41 of 52 GRANDSTREAM CONNECTING THE WORLD NAT SETTINGS If the devices are kept within a private network behind a firewall we recommend using STUN Server The following settings are useful in the STUN Server scenario STUN Server Under Settings gt General Settings enter a STUN Server IP or FODN that you may have or look up a free public STUN Server on the internet and enter it on this field If using Public IP keep this field blank Use Random Ports It is under Settings gt General Settings This setting depends on your network settin
63. r the LDAP Name Number filter in the Value field LDAP search does not support entering Non ASCII characters e Multicast Paging This option is for multicast sending Enter Line key description in Description field and multicast sending address in Value field Assigns a function to the corresponding Multi Purpose Key The key mode options are Line Regular line key to open up a line and switch line The Value field can be left blank e Shared Line Share line for Shared Line Appearance feature Select the Account registered as Shared line for the line key The Value field can be left blank GXP1610 GXP1620 GXP1625 GXP1628 Page 34 of 52 GXP1630 Administration Guide GRANDSTREAM THE WC e Speed Dial Select the Account to dial from And enter the Speed Dial number in the Value field to be dialed e Speed Dial via active account Similar to Speed Dial but it will dial based on the current active account For example if the phone is off hook and account 2 is active it will call the configured Speed Dial number using account 2 e Busy Lamp Field BLF Select the Account to monitor the BLF status Enter the extension number in the Value field to be monitored e EventlistBLF This option is similar to the BLF option but in this case the PBX collects the information from the phones and sends it out in one single notify message PBX server has to support this feature e Presence Watcher This option has to be supported by a presence server and
64. rver Path Configures to enable idle screen XML download Users could select HTTP HTTPS TFTP to download the XML idle screen file The default setting is No If set to Yes the idle screen XML file will be downloaded when the phone boots up The default setting is No Specifies the custom file for the idle screen XML file to be downloaded Configures the server path to download the idle screen XML file This field could be IP address or URL with up to 256 characters Settings gt Programmable Keys Line Key X Assigns a function to the corresponding line key The key mode options are e Line Regular line key to open up a line and switch line The Value field can be left blank e Shared Line Share line for Shared Line Appearance feature Select the Account GXP1610 GXP1620 GXP1625 GXP1628 Page 33 of 52 GXP1630 Administration Guide Multi Purpose Keys GXP1628 GXP1630 only gt GRANDSTREAM registered as Shared line for the line key The Value field can be left blank e Speed Dial Select the Account to dial from And enter the Speed Dial number in the Value field to be dialed e Speed Dial via active account Similar to Speed Dial but it will dial based on the current active account For example if the phone is off hook and account 2 is active it will call the configured Speed Dial number using account 2 e Busy Lamp Field BLF Select the Account to monitor the BLF status Enter the extension number in the Value
65. se P Preferred Identity Header Ignore Alert Info Header GRANDSTREAM THE W SIP T2 Timeout The default setting is 4 seconds Determines the network protocol used for the SIP transport Users can choose from TCP UDP and TLS Specifies if sip or sips will be used when TLS TCP is selected for SIP Transport The default setting is sips This option is used to control the port information in the Via header and Contact header If set to No these port numbers will use the permanent listening port on the phone Otherwise they will use the ephemeral port for the particular connection Configures to remove outbound proxy from route This is used for the SIP Extension to notify the SIP server that the device is behind a NAT Firewall Defines whether SIP Instance ID is supported or not The default setting is Yes When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically The phone supports synchronized and non synchronized MWI The default setting is No When set to Yes a SUBSCRIBE for Registration will be sent out periodically The default setting is No The use of the PRACK Provisional Acknowledgment method enables reliability to SIP provisional responses 1xx series This is very important in order to support PSTN internetworking To invoke a reliable provisional response the 100rel tag is appended to the value of the required header of the initial signaling messages When se
66. single directory on the configuration server H configured only the configuration file with the matching prefix will be downloaded This field enables user to store different configuration files in one single directory on the configuration server If configured only the configuration file with the matching postfix will be downloaded The password for encrypt decrypt the XML configuration file using OpenSSL Enabled Disabled the option to authenticate the configuration file before acceptance User can press the Download button to export the device s configuration file The configuration file is named as config txt Allows users to choose the firmware upgrade method TFTP HTTP or HTTPS for firmware file download Defines the server path for the firmware server It could be different from the configuration server for provisioning The user name for the HTTP HTTPS server Firmware file The password for the HTTP HTTPS server Firmware file This field enables user to store different firmware files in one single directory on the firmware server lf configured only the firmware file with the matching prefix will be downloaded This field enables user to store different firmware files in one single directory on the firmware server lf configured only the firmware file with the matching postfix will be downloaded Maintenance gt Syslog Syslog Server Syslog Level The URL or IP address of the syslog server for the p
67. t to Auto the phone will look for the caller ID in the order of P Asserted Identity Header Remote Party ID Header and From Header in the incoming SIP INVITE When set to Disabled all incoming calls are displayed with Unavailable When set to From Header the phone will display the caller ID based on the From Header in the incoming SIP INVITE The default setting is Auto Controls whether the Privacy Header will present in the SIP INVITE message or not The default setting is default the Privacy Header will show in INVITE unless Huawei IMS special feature is on If set to Yes the Privacy Header will always show in INVITE If set to No the Privacy Header will not show in INVITE Controls whether the P Preferred ldentity Header will present in the SIP INVITE message or not The default setting is default the P Preferred Identity Header will show in INVITE unless Huawei IMS special feature is on If set to Yes the P Preferred Identity Header will always show in INVITE If set to No the P Preferred Identity Header will not show in INVITE Selects whether default ringtone will be played by ignoring alert info header Account x gt SIP Settings gt Advanced Features Line seize Timeout Eventlist BLF URI Auto Provision Eventlist BLFs Conference URI Music On Hold URI Defines the interval in seconds before the line can be sized when Shared Line is used The valid range is 15 to 60 Configure Eventlist
68. terval in seconds to save the call history to phone s flash The default value is 300 seconds Defines the number of unsaved logs before written to phone s flash The default value is 200 entries Settings gt Multicast paging Paging Barge Paging Priority Active Multicast Paging Codec Multicast Listening During active call if incoming multicast page s priority is higher than this value the call will be held and multicast page will be played If enabled during a multicast page if another multicast is received with higher priority that one will be played instead The codec for sending multicast pages there are 7 codecs could be used PCMU PCMA G 723 1 pending G 726 32 G 729A B G 722 wide band The default setting is PCMU Defines multicast listening addresses and labels GXP16xx phone can listen to at most 10 multicast addresses with different priorities Settings gt Ring Tone Call Progresses Tones System Ring Tone Dial Tone Second Dial Tone Message Waiting Ring Back Tone Call Waiting Tone Busy Tone Reorder Tone Call Waiting Tone Gain Configures ring or tone frequencies based on parameters from local telecom The default value is North American standard Frequencies should be configured with known values to avoid uncomfortable high pitch sounds Syntax f1 val f2 val c 0n1 off1 on2 off2 on3 off3 Frequencies are in Hz and cadence on and off are in 10ms ON is the period of ringing
69. ton will have the IP address of the phone displayed Settings gt Call Features Configures a User ID extension to dial automatically when the phone is offhook Olt hook Auto Dial The phone will use the first account to dial out The default setting is No If configured when the phone is onhook it will go offhook after the timeout in seconds The default value is 30 seconds Configures the intercom extension number for account 1 to dial out This User ID is mapped to the INTERCOM button on the phone Off hook Timeout Intercom User ID Bypass Dial Plan through Call History and Directories Enable disable dial plan check while dialing through the call history and any phonebook directories Disable Call Waiting Disables the call waiting feature The default setting is No DENE cal Wang Disables the call waiting tone when call waiting is on The default setting is No Disable Direct IP Call Disables Direct IP Call The default setting is No When set to Yes users can dial an IP address under the same LAN VPN segment by entering the last octet in the IP address To dial quick IP call offhook the phone and dial XXX X is 0 9 and XXX lt 255 phone will make Use Quick IP Call mode direct IP call to aaa bbb ccc XXX where aaa bbb ccc comes from the local IP address REGARDLESS of subnet mask XX or HX are also valid so leading 0 is not required but OK No SIP server is required to make quick IP call The default setting
70. ture If Force Timer is set to No the phone will enable the session timer only when the remote party supports this feature To turn off the session timer select No As a Caller select UAC to use the phone as the refresher or select UAS to use the Callee or proxy server as the refresher As a Callee select UAC to use caller or proxy server as the refresher or select UAS to use the phone as the refresher The Session Timer can be refreshed using the INVITE method or the UPDATE method Select Yes to use the INVITE method to refresh the session timer Account x gt SIP Settings gt Security Settings Check Domain Certificates Validate Certification Chain Choose whether the domain certificates will be checked or not when TLS TCP is used for SIP Transport The default setting is No Choose whether certification chain will be validated when TLS TCP mode is used GXP1610 GXP1620 GXP1625 GXP1628 GXP1630 Administration Guide Page 26 of 52 Validate Incoming Messages Check SIP User ID for incoming INVITE Accept Incoming SIP from Proxy Only Authenticate Incoming INVITE gt GRANDSTREAM Choose whether the incoming messages will be validated or not The default setting is No If set to Yes SIP User ID will be checked in the Request URI of the incoming INVITE If it doesn t match the phone s SIP User ID the call will be rejected The default setting is No When set to Yes the SIP
71. ually the VM portal access number For example in Asterisk server 8500 could be used This parameter controls how the Search Appliance looks up IP addresses for hostnames There are four modes A Record SRV NATPTR SRV and DNS Mode Use Configured IP The default setting is A Record If the user wishes to locate the server by DNS SRV the user may select SRV or NATPTR SRV If Use Configured IP is selected please fill in the three GXP1610 GXP1620 GXP1625 GXP1628 Page 23 of 52 GXP1630 Administration Guide NAT Traversal Proxy Require GRANDSTREAM THE W fields below e Primary IP The primary IP address where the phone sends DNS query to e Backup IP 1 e Backup IP 2 If SIP server is configured as domain name phone will not send DNS query but use Primary IP or Backup IP x to send SIP message if at least one of them are not empty Phone will try to use Primary IP first After 3 tries without any response it will switch to Backup IP x and then it will switch back to Primary IP after 3 re tries If SIP server is already an IP address phone will use it directly even User Configured IP is selected This parameter configures whether the NAT traversal mechanism is activated Users could select the mechanism from No STUN Keep Alive UPnP Auto or VPN If set to STUN and STUN server is configured the phone will route according to the STUN server If NAT type is
72. uld view contacts edit contacts or dial out with Click to Dial feature on the top of the Web GUI In the following figure the Contact page shows all the added contacts manually or downloaded via XML phonebook Here users could add new contact edit selected contact or dial the contact number Before using the Click To Dial feature make sure the option Click To Dial Feature under web GUI gt Settings gt Call Features is turned on By default it s disabled and the dialing icon in web GUI is in grey GXP1610 GXP1620 GXP1625 GXP1628 Page 43 of 52 GXP1630 Administration Guide GRANDSTREAM CONNECTING THE WORLD Fa When clicking on the icon on the top menu of the Web GUI a new dialing window will show for you to enter the number Once Dial is clicked the phone will go off hook and dial out the number from selected account Please see Figure 4 and Figure 5 in the following pages for more details Additionally users could directly send the command for the phone to dial out by specifying the following URL in PC s web browser or in the field as reguired in other call modules http ip address cgi bin api make call phonenumber s 1234 amp account O amp passwordsadmin 123 In the above link replace the fields with e ip address Phone s IP Address e phonenumber 1234 The number for the phone to dial out e account 0 The account index for the phone to make call The index is O for account 1 and 1 for account 2 e password
73. unt to be displayed on the LCD The URL or IP address and port of the SIP server This is provided by your VolP service provider ITSP The URL or IP address and port of the SIP server This will be used when the primary SIP server fails IP address or Domain name ofthe Primary Outbound Proxy Media Gateway or Session Border Controller It s used by the phone for Firewall or NAT SIP Server Secondary SIP Server Outbound Proxy penetration in different network environments If a symmetric NAT is detected STUN will not work and ONLY an Outbound Proxy can provide a solution Backup Outbound Secondary outbound proxy which will be used when the primary proxy Proxy cannot be connected User account information provided by your VolP service provider ITSP It s SIP User ID usually in the form of digits similar to phone number or actually a phone number SIP service subscriber s Authenticate ID used for authentication It can be identical to or different from the SIP User ID The account password required for the phone to authenticate with the ITSP SIP server before the account can be registered After it is saved this will SIP Authentication ID SIP Authentication Password A appear as hidden for security purpose Name The SIP server subscriber s name optional that will be used for Caller ID display This parameter allows you to access voice messages by pressing the Voice Mail UserlD MESSAGE button on the phone This ID is us
74. ures XSI Directory e Server Defines Broadsoft XSI server address with protocol e Port AS Defines the port of XSI Server e User name Username for Broadsoft XSI server e Password GXP1610 GXP1620 GXP1625 GXP1628 Page 35 of 52 GXP1630 Administration Guide Network Directories lt GRANDSTREAM Password for Broadsoft XSI server Enable Disable Broadsoft Network directories and defines the directory name The directory types are e Group Directory Enterprise Directory Group Common Enterprise Common Personal Directory Missed Call Log Placed Call Log Received Call Log NETWORK PAGE DEFINITIONS Network gt Basic Settings Internet Protocol IPv4 Address Type Host name Option 12 Vendor Class ID Option 60 PPPoE Account ID PPPoE Password PPPoE Service Name IPv4 Address Subnet Mask Gateway DNS Server 1 DNS Server 2 Preferred DNS Server IPv6 Address Type Static IPv6 Address IPv6 Prefix Length IPV6 Prefix DNS Server 1 DNS Server 2 Preferred DNS server Selects Prefer IPv4 or Prefer IPv6 Allows users to configure the appropriate network settings on the phone to obtain IPv4 address Users could select DHCP Static IP or PPPoE By default it is set to DHCP Specifies the name of the client This field is optional but may be required by some Internet Service Providers Used by clients and servers to exchange vendor class ID Enter the PPPoE account ID Enter the PPPoE Passw
75. with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help GXP1610 GXP1620 GXP1625 GXP1628 Page 10 of 52 GXP1630 Administration Guide GRANDSTREAM NEGTING THE WO GXP1610 GXP1620 GXP1625 GXP1628 Page 11 of 52 GXP1630 Administration Guide gt GRANDSTREAM PRODUCT OVERVIEW FEATURE HIGHTLIGHTS GXP1610 GXP1620 GXP1625 GXP1628 e 132 48 pixel backlit graphical LCD display GXP1610 doesn t support backlit e 2 dual color line keys 3 XML programmable context sensitive soft keys 8 BLF keys GXP

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