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User Manual TeraStation HS

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1. 25 Advanced Settings Network IP Address Properties In most networks TeraStation will get its IP address automatically from a DHCP server You may disable DHCP here If DHCP is disabled and an IP address is not set manually it will default to address of the form 192 168 ee NET XXX XXxX Where each xxx is a number from 1 pale a 254 with subnet mask 255 255 0 0 aT The TeraStation s IP Address Subnet Mask Default Gateway Address and DNS Server Ethernet Frame Size Properties address may all be entered manually under IP saa Address Properties Py M Ethernet Frame Size may also be set manually on this page Click Apply after making any changes 26 Advanced Settings Network Workgroup Domain Ae amp i H C eae z BUFFALO Tere Stat on r Workgroup and Domain Propemles Aptarc ri Wpis 1 Siiigag O Dimasa Wiarhqimp Hama Fee o Hiha kaia i To make your TeraStation a member of a workgroup or domain enter the appropriate information into the fields on this page and click Apply If the TeraStation is to be part of a Windows Domain the TeraStation should be added beforehand to the Domain Controller with a computer account in Server Manager 27 Disk Management Drive Properties This page shows the current properties of your hard drives and RAID Arrays To change these settings click on RAID Configuration at left 28 Advanced Settings Dick Management min od
2. Advanced Settings Disk Management Disk Check Disk Management r Disk Check Pije amp pero det cle cemi fe he preg oe oap el ee cea Sieh Bae bepa ce eet ba preted oo gaqgaaa0 l a rnatina while im a Bih Clee prama i To initiate a comprehensive disk check on a hard drive or array of drives select the hard drive or array that you want to check from the Target Disk dropbox and click the Select Target button 36 Advanced Settings Disk Management Disk Format i Die PATT ote Patel Le Pa f 37 To format a hard drive or array select it from the Target Disk dropbox Choose the file system desired from the File System dropbox internal drives can only be formatted with XFS Note that FAT32 has a 4 gigabyte file size limit If you choose FAT32 for your file system you will not be able to store files larger than 4 gigabytes on the drive Buffalo Technology recommends the XFS file system Press Select Target Disk when done Depending on the size of the target hard disk or array a Disk Format may take several hours to complete Advanced Settings Shared Folders roe Station Shared Folders eer a aa r Shared Fobters oS haad Fois Hima ih diky Fhin Iacripd in Ta Bhai Eae emea ip Hip gem op ooo gaa f J To begin setting up shares on your TeraStation select Shared Folders from the left side menu and then click the Add button under Sha
3. User Manual Terastation HS DTGL R5 www buffalotech com v2 4 Introduction Congratulations on your new TeraStation This user manualis intended to assist you in configuring it If you run into difficulties or need additional help feel free to contact our 24 7 Technical Support at 866 752 6210 USA amp Canada only Technical Support in Europe is available between the hours of 9am 6pm GMT Monday through Thursday and 9am 4 30 pm GMT Friday for this product Customers in Europe can obtain Technical Support using the following information Email helpdesk buffalo technology ie Web www buffalo technology com This user manual uses images representative of TeraStation user interfaces and software Because we re constantly updating our product the images and text in this manual may vary slightly from the images and text displayed by your TeraStation These changes are minor and should not affect the ease of setup adversely As time passes future user interfaces updated software and later versions of this manual may be available for download at our web site http www buffalotech com Table of Contents Patra e eiiean EE 4 Install SOMWALEC 2scsparcancannansaneaabeneastaneaprennaaaainannanaainannanaast 8 Accessing Teraptation Data from a PC wiiccaccaccuceccncsmasnereds 14 Accessing TeraStation Data from a Mac sssssesesssssess 17 Terastation Layout seiriniiniisiiosini iaid innin a a 21 Advanced Settings ssrsrer
4. If you do not own a multimedia player PCast and DLNA settings can be completely ignored For more information on LinkTheater please visit Buffalo Technology s web site at http www buffalotech com and look under Multimedia Products Jo Media Servers The Media Server Function will need to be enabled for this function to work If you do not own a LinkTheater or DLNA media player than disabling this feature is recommended Servers Media Folder The Media Folder specifies which shared folder to share with the media player s All of __ the multimedia files inside this shared folder will be c available to the media player s NOTE At this time Cieni Access Enable Disable Choose Devices e only one shared folder can be accessed Please make Media List Ratresh sure that all of the multimedia files you wish to share with the media player s are in this shared folder Media Server Password Restrict access to your TeraStation media server by specifying a password Limit DLNA Client Access Choose what devices can access your TeraStation media server See page 57 for more information on configuration Update Media List This updates the list of multimedia folders and files displayed by your media player Some changes may not be shown until the list is refreshed or the media player rebooted BUFFALO Access Limitation of DLNA Client DUMA diemi thal permmis access ig Get to this page by clicki
5. may need to be reset 16 Internal Fan The internal fan will adjust its speed according to the temperature inside the TeraStation To prevent possible overheating keep the fan clear and clean of obstacles or dust 17 INIT Button The INIT button restores your TeraStation to factory default settings See page 54 for more information on using the INIT button Terastation Diagram 18 UPS interface An Uninterruptable Power Supply can use this interface to safely shut down your TeraStation in the event of a power failure This interface is non LPS DP 1 DP 1P DP 2 or DP 2P cables may be used to connect to the UPS 19 10 100 100 Mbps Ethernet Port Use this port to connect your TeraStation to a switch a router or another computer The port is autosensing so either a conventional Ethernet cable or a crossover Ethernet cable may be used TeraStation Rear Panel 14 Power Socket 15 Power Switch 17 INIT Button 18 UPS Interface 16 Internal Fan 19 10 00 1000 Ethemet 20 USB 2 0 1 1 Ports Series A Connector 20 USB Ports TeraStation offers four USB 2 0 1 1 ports for adding external drives or USB printers TeraStation s USB Ports 23 Please see the TeraStation Expansion section on page 20 to learn more about using Advanced Settings Browser Management Tool Home oo pede R nii 5 E Y bege FI LA Deg aa i ig Station A Skani Fahire m Creme Minigimast A Tiaa Moa bhiin
6. driver for your printer If your printer is not in the list you ll have to insert the CD that came with your printer into your PC s CD ROM drive and press the Have Disk button Refer to your printer documentation for further information on installing your printer if necessary Press OK to finish If lp is the only printer installed on the PC then it will automatically be set as the default printer If it s not the only printer you may make it the default printer by clicking Printers and Faxes in Control Panel right clicking on the Ip printer icon and selecting the Set as Default Printer option from the File drop down menu tf Imagista Aj 49 Advanced Settings Print Server Delete Print Queue r Delete Print Queue If a corrupt print job is sent to a printer printing may suddenly fail If your print jobs seem to be locked up clearing the print queue may resolve the issue To execute the Delete Print Queue program press the Delete button This will clear all current print jobs Users will have to re send any incomplete print jobs to the printer If there are still problems printing to the printer then check the printer manufacturer s documentation for troubleshooting information Also verify that the USB cable is securely fastened to both the printer and the TeraStation Finally you may try turning the TeraStation off turning the printer off turning the printer back on and then turning
7. hard drive to TeraStation simply plug it into one of the four USB Ports USB Hard Drive Information You may plug in additional USB hard drives to any of the four USB ports on your TeraStation See page 34 for setting up your USB hard drive under TeraStation See page 38 for information on setting up shared folders on a USB Hard Drive Page 37 will show you how to reformat the USB Hard Drive Page 49 shows you how to set up TeraStation to backup to a USB Hard Drive USB Printer Information See page 45 to set up a USB Printer as a network printer on TeraStation 20 Terastation Diagram 1 Power Button Press and release the Power Button to turn the TeraStation on Hold it down for 3 seconds to turn the TeraStation off 2 USB Ports USB ports on both front and rear panels of the TeraStation may be used to connect USB hard drives a printer or an additional TeraStation to your TeraStation See TeraStation Expansion on page 20 for more information on using TeraStation s USB ports Terastation Front Panel 3 Disk 1 Status Disk 2 Status 4 Disk 1 Access ok 6 Disk 2 Access 7 Disk 3 Access 2 9 Disk 4 Access A 8 Disk 3 Status 10 Disk 4 Status ic q 0 13 Link Act 12 Power 11 DIAG 3 Hard Drive Status also 5 8 and 10 This LED will glow green when the corresponding hard drive is detected at boot and will blink green when a disk check or format is in process It will gl
8. that you remove carefully in a safe place Be careful not to drop the TeraStation or cut yourself on sharp interior metal parts Buffalo Technology is not responsible for any damage that you do to yourself or your TeraStation while changing out a hard drive Be careful 1 Remove all cables and place the unit on its top exposing the four rubber feet 2 Remove the rubber feet Each foot is held in place by one screw v M3 Screw 6mm 13 Replacing a Hard Drive 3 Remove the 3 screws from the rear panel as shown M3 Screw 4mm 4 Remove the cover by sliding it towards the rear of the TeraStation 5 Remove the front panel by removing the 4 screws on the sides of the TeraStation that hold it in place WT M2 5 Screw 2 5mm 74 Replacing a Hard Drive 6 Unplug and detach the LED cable at the point indicated 7 Remove the three screws from the side panel M3 Screw 4mm 8 Remove the indicated screw from the base panel y M3 Screw 6mm 75 Replacing a Hard Drive 9 The side panel can be opened towards the front of the TeraStation 10 Unplug the power and hard drive cables from the motherboard 11 Remove the three screws as indicated from the hard drive chassis FF M3 Screw 4mm 76 Replacing a Hard Drive 12 Place the TeraStation on its base and slide out the hard drive chassis 13 Remove the power plugs from all four hard drives 77 Replacing a Hard Drive 14 Remove
9. the TeraStation back on again 50 Advanced Settings Disk Backup J Te To create a backup job click on an underlined Job Number The Edit Backup Job dialog will Disk Backup appear m f f rit ate If the Disk Sleep function is enabled disable it oe page 61 before creating a backup job _ __ _ _ MIS yg et gh ry ay guia eee ihj Bi Hii Ahi hal e Search for a Backup Destination by Password P ammai gt Shed a 5l Advanced Settings Disk Backup Edit Backup Job T Tar a e r Edi Backup Job ch ion e 52 A Backup Job can run regularly on a daily or weekly schedule or immediately by appropriate choices in the Backup Job Schedule field Date and Time for the backup may be entered and Encryption and Compression enabled or disabled Enable Overwrite Backup to have each scheduled backup write over the previous backup or Differential Backups to backup only files changed since the previous backup Select the folder to be backed up from the Source Backup Shared Folder dropbox and the destination for the backup files from the Destination Backup Shared Folder dropbox The destination folder may be on a USB drive attached to the TeraStation or another TeraStation on the network Click on Select Click the Apply button when your backup job is set up the way you want it or Clear Job to stop a job from running again Advanced Settings Disk Backup TeraS
10. 1 x 241 mm 15 8 1b 7 2 kg 32 95 F 20 80 non condensing Contact Information North America Buffalo Technology USA Inc 4030 West Braker Lane Suite 120 Austin TX 78759 5319 GENERAL INQUIRIES Monday through Friday 8 30am 5 30pm CST Direct 512 794 8533 Toll free 800 456 9799 Fax 512 794 8520 Email sales buffalotech com TECHNICAL SUPPORT North American Technical Support by phone is available 24 hours a day 7 days a week USA and Canada Toll free 866 752 6210 Email info buffalotech com 81 Contact Information Europe Buffalo Technology UK Ltd 176 Buckingham Avenue Slough Berkshire SL1 4RD United Kingdom GENERAL INQUIRIES Email sales buffalo technology com TECHNICAL SUPPORT Phone UK only 08712 50 12 60 Phone 353 61 70 80 50 Email helpdesk buffalo technology te Calls cost 8 5p per minute Technical Support Operating Hours Monday Friday GMT 9 00 AM 6 00 PM Monday Thursday 9 00 AM 4 30 PM Friday 82 GPL Information North America Thank you for your interest in Buffalo products Our GPL software delivery policy is outlined below For each individual product and revision please send one individually packaged self addressed padded CD shipping envelope containing a blank CD R to the following address Buffalo Technology USA Inc 4030 W Braker Lane Suite 120 Austin TX 78759 Attn GPL Department Within the envelope containing the self addre
11. 7 technical support at 866 752 6210 USA amp Canada only Technical Support in Europe is available between the hours of 9am 6pm GMT Monday through Thursday and 9am 4 30 pm GMT Friday for this product Customers in Europe can obtain Technical Support using the following information Email helpdesk buffalo technology ie Web www buffalo technology com Insert the TeraNavigator CD into your PC s CD ROM drive Setup should automatically launch If it does not manually launch setup exe by pressing the Start menu and selecting the Run option When the Run dialog opens type d setup exe where d is the drive letter of your CD ROM drive Press OK to continue 2 x dice O y pK cae Browsen TeraNavigator Setup TeraNavigator is now running Please press the Install Client Utility icon and then Start When installation is finished press Launch P TeraNavigator o x BUFFALO Tera Navigator TeraStation Install Client Utility Ga Install Memeo Backup B View Documentation Exit ap The TeraStation Client Utility allows you to easily configure TeraStation s network settings The tabs show the names of available TeraStations If you have more than one TeraStation on the network click the tab of the one you want to select it While a TeraStation s tab is selected its IP Address is visible and the View Shares button will take you directly to its network shares and folders See page 69 for more infor
12. AS TATIOM MATI W0 Grup Mangere Weer Mga yo reaa Pilaa Sairi RAS Aray i Ha Darthep Pia Mina hem ise Sytem Sirius 2 TeraNavigator Setup Here on the Basic page begin by changing the name of your TeraStation in the TeraStation Hostname field A friendly easy to remember name is recommended The name cannot contain any spaces or special characters Alphanumeric characters hyphens and underscores are allowed A short description of the TeraStation can be entered into the TeraStation Description field You ll then see this description in Network Neighborhood on Windows machines Make sure that the date and time are correct in Date and Time Setup To synchronize clock settings with your computer press Use Local Time Once desired fields have been completed press the Apply button at the bottom of the page For more information on the Configuration Utility turn to Advanced Settings beginning on page 24 r Hostname Sehup PE a fT ATOR fabian Dec pee eaa nig zep r Date and Time amp rtup am Ey Eu eer Tast E han Fes B h C uE r HTP Settings EIP tae SF treet kira Text Dlaplay Semin Wied eames iesi la e Hemverk Sharing Services EjgileT of Pivtarnl FEF farva 13 Congratulations You ve completed basic setup For more detail on the other settings available in your TeraStation turn to Advanced Settings beginning on page 24 To access TeraStation data
13. Configuration You ll see this screen when your new RAID Array is completely configured Click on Ter o N Disk ianagameni Shared Folders and turn to page 38 to begin a setting up shares on your TeraStation F Configur ation Complete I BAD Misy coat flee hoe com pleted rly Ut Mt ep Do Dh ara RAN Siia r RAID Array Configuration Hasr R ri iie ie ki Sme Capri BU Aigi Rur DER iak Fa Dedede E ab AND ge E CLE ETE r RAD Aray Erno Detection Response mermat lhe mel ets fni Oi haiie 33 Advanced Settings Disk Management USB Settings If you ve plugged an external USB hard drive into one of the USB ports on your TeraStation you may set it up from this Teraa Disk Management page Click on its name under USB Disk Setup to begin Tes Pirena Pemas 34 Advanced Settings Disk Management USB hard drive setup r USB Disk Setup r Assigned Disk 35 From here you can see your USB hard drive s setup information If the hard drive s information isn t displayed properly try restarting your USB hard drive and then restarting your TeraStation Some USB hard drives must be reformatted from within TeraStation before they can be assigned shares Press Format USB Disk or choose Disk Format from the left side menu to begin reformatting your USB hard disk Turn to page 37 for more information on reformatting disks Turn to page 38 to set up shares on your USB hard drives
14. EI it Eim m WamienamiF O aemm 24 Welcome to Advanced Settings We ll discuss the many adjustments you can make to your TeraStation Begin by bringing up the Browser Management screen that you bookmarked on page 12 You are now at Home Notice that Home is lit up in yellow in the screenshot to the left You can return to this page at any time by clicking on Home from the menu at the left of your Browser Management screen Here you can see basic information about your TeraStation s setup Now click the Basic link from the menu on the left side of your screen Advanced Settings Basic You may modify your TeraStation s hostname and description under Hostname Setup Make sure that the date and time are correct in Date and Time Setup To synchronize time settings with those in your computer press ee Use Local Time To have your system time ea ven Bew Hesinane Set automatically set by an NTP server enable NTP z Cai and Tima Eatiup Server and enter an IP address for the NTP l sg server anne Ensure that both the Display Language and the aes Windows Client Language are set to languages that you re comfortable with z Teo Gapi tenn Depis mga singe a H Mii aa a a pia Drinin E t d E If you need to access your TeraStation with FTP or AppleTalk enable these protocols under Network Sharing Services e Network Sharing Services Once desired fields have been completed press the Apply button
15. Ethernet cable into a hub router or switch in your network Make sure that the power switch on the rear of the TeraStation is in the ON position with the I symbol pressed down Press the power button on the front panel The LED s will swirl as your TeraStation boots up After your TeraStation has completed booting up and the LED s have ceased to swirl check the LINK ACT LED on the front of the TeraStation If it s lit then your TeraStation is connected properly and you can go on to page 8 If it s not lit turn to page 7 for troubleshooting 6 TeraStation Quick Setup The TeraStation s Ethernet port will automatically adjust to use either a Crossover or Patch cable so you may connect the TeraStation to your network with either type of Ethernet cable Buffalo Technology doesn t recommend connecting the TeraStation directly to a PC Verify that the LINK ACT LED on the front of TeraStation is lit see page 6 s picture If it s lit go to page 8 to continue setting up TeraStation If the LINK ACT LED is still not lit try the suggestions below to verify that you re not suffering from common setup problems Having problems Make sure that e the TeraStation and the router hub or switch are both powered on e the Ethernet cable is securely plugged in at both ends and e the Ethernet cable is not damaged Verify this by trying a different Ethernet cable If problems persist contact our 24
16. Maintenance Initialization resets Admin Password Hostname TeraStation Description NTP Settings Workgroup Settings Access Restrictions User Settings Group Settings i Mail Notifications UPS Settings Disk Sleep anitis m and Disk Backup If you select the Remain e SSS lt a option for Admin Password and then click Apply the admin password will no longer be reset when the INIT button on the TeraStation is held down r IHT Buten Option Maia F are 63 Advanced Settings System Status System Information System Status Totten Hima Terst Dewripites ORT MT ae imma Vere oe Timen ide aed Teen Tip Jami TURE TATION Bastida ii the fee LP Fe Ae MIT 0a iT el an Beata ih Whee eg taps Chae LOTA 1 f Ri et ner oo Appii Mink Tere Setiap FEF farver Famnioa Bhk biip fanet Goya Shea e e Fam i This page shows you the System Information for your TeraStation 64 Advanced Settings System Status USB Details System Status 7 7 Ie i y 1 i 7 r USR Details i ii Mi sia term Drui e Haee Die og h Gitomer elh anii pent l m Sage papra mc US DT is bigs This page shows you details on USB hard drives and printers plugged into your TeraStation 65 Advanced Settings System Status Drive Properties System Status e irana ana Esiemnal Brive Prepares 00 PMB Lay bacain Lb d Dissbisg pihi t piana Aih kimas This page shows you t
17. Press the Start menu select the Run option When the Run dialog opens type TeraStation_ Name where TeraStation_Name is the TeraStation Hostname set on page 13 Press the OK button to continue Wid pan f 14 Accessing TeraStation Data from a PC TeraStation s root directory will appear You will see all of the configured shares including share the preconfigured data folder All users can read and write to all folders unless otherwise configured To set up security and password protection or add other shares to your TeraStation please refer to pages 38 40 of this manual To change your RAID configuration see pages 29 32 To setupa printer see the Printers section beginning on page 45 Drive letters can also be mapped to shares on your TeraStation see page 16 for more information Note If this page does not appear or if you receive a popup window from your firewall saying that a NetBios Session has been blocked from your TeraStation s IP address you will need to add your TeraStation s IP address to your firewall s trusted zone You can get your TeraStation s IP address from the TeraStation Client Utility see page 10 Consult your firewall documentation for more information on allowing network access to and from a specific IP address I5 From the TeraStation s Root Directory screen see page 15 click the Tools pull down menu and select Map Network Drive Map Network Drive will run S
18. S Details i This is the connector pin assignment for the UPS serial port on the TeraStation APC Line Fail 3 TXD_ APC UPS_ Shutdown 4 NC OMR UPS Shutdown 8 NC OMRLine Fail 9 Ne NC 60 Advanced Settings Maintenance Disk Sleep Function 399909309 E ee zi If there are regular periods when your TeraStation is not in use you may want to schedule disk sleeping Enable Disk Sleep select the time that you want to initiate sleep mode and select the time that you want the TeraStation to wake up and resume normal operation Click Apply To avoid conflicts do not use the Disk Sleep Function concurrently with Disk Backup 61 Advanced Settings Maintenance Shutdown tation Maintenance Wh Ae i ok a a B E cestine A BE i 8 WwW Tia eran So From the Shutdown page press Apply to shutdown TeraStation This has the same function as holding down the power button on the front of TeraStation but may be done remotely 62 Advanced Settings Maintenance Initialization The INIT button on the rear of your TeraStation normally returns the TeraStation to factory settings when held down for 15 seconds This affects Admin Password Ethernet Frame Size and IP Address If the Remain option has been selected on the screen below then the Admin Password will not be reset when the INIT button is held down Pressing Apply for Restore Defaults from
19. e way to the Writable box if you want to give them full access to the share Right pointing arrows will move highlighted users or groups back to the right Click Apply when you have your groups and users in the appropriate boxes To set up new groups and users see pages 42 and 43 Advanced Settings Shared Folders Anonymous FTP Setup r Anariymaiis FTP Setup i mayn FTP Gee year Tyn Ppt r Steed Pld Fiann FUP Sian Loop Heese To allow Anonymous FTP choose Enable for Anonymous FTP Server Select a folder to share from the Anonymous User Public Shared Folder only one folder may be shared by anonymous FTP and choose whether you want the share to be Writable or Read Only Click the Apply button to set up anonymous FTP If FTP Server is disabled in the Basic window this page will not be accessible Anonymous FTP mode uses port 8021 i e ftp IP Address 8021 41 Advanced Settings Group Management Dreads 15h To Delete a group put a check next to its name and click Delete To add a group to your TeraStation click Add e Committing petting bo memory r Add Mew Group emp te CE Etios io e M mber Uara Add a name and a description to the Add New Group fields Put checks next to each Member User that you want to be part of the group Click Apply when your group is set up the way you want it 42 Advanced Settings User Management TeraStation is preconfigured with two us
20. elect the drive letter you would like to map from the Drive pull down menu Enter the TeraStation_Name share_name in the Folder field where TeraStation_Name is the TeraStation Name set on page 13 and share_name is share if you re mapping to this preconfigured folder or the name of another shared folder that you set up on page 25 You may browse for a shared folder by pressing the Browse button and searching through the Entire Network and then the Microsoft Windows Network Check the Reconnect at logon checkbox to have Windows connect to this mapped drive everytime it starts When finished press the Finish button TeraStation is now mapped to a drive letter Mop ee eT j hap Network Drive gt a 16 If your Mac does not automatically detect your TeraStation s Share folder and put it on your desktop you will need to add the TeraStation to the Mac s server list Begin by clicking Go and then choose Connect to Server F g g q u E In the Server Address field enter your TeraStation s IP address in the form smb ipaddress where ipaddress is your z e E o i TeraStation s IP address and click Connect If you don t know your TeraStation s IP 21S Mw CS e address see page 19 17 Accessing Terastation Data from a Mac Select Guest and click on Connect Select the volume that you want to mount such as share or share mac from the list of folders on the TeraSta
21. enable your TeraStation to acquire them automatically from a DHCP server You ll need the administrator password to use this screen Press OK when you re done 70 Troubleshooting If TeraStation encounters a disk error it will be reported in the TeraStation status on the top of any of the Web Based configuration screens Run a Normal Disk Scan in the event of this error If that doesn t work try running a Thorough Disk Scan Additionally if that still does not resolve the problem a formatis recommended Formatting the drive will delete all of the data on it so back up any data you can before formatting Finally if none of the above solutions help then please contact Technical Support see pages 81 and 82 for Technical Support contact information DIAG LED codes One blink every second RAID Array Configuration is running normally One blink every four seconds RAID Error Four blinks every four seconds Internal Fan Error Five blinks every four seconds Flash ROM Error Six blinks every four seconds Hard Drive Error Seven blinks every four seconds RAM LAN or HDD Controller Error 71 Troubleshooting Should a Hard Drive Fail When using RAID1 or RAID5 The failed drive will have a red light blinking in the STATUS FULL position of the front display If you need to determine which drive has failed restart the TeraStation and watch which disk LED illuminates red After replacing the failed drive RAID w
22. ers admin and guest out of the box The guest account allows network users login access so that they can clear the print que It has no password The admin and guest user accounts Stand Fate E e E cannot be deleted To delete any other user put n iil A A A T etmene a check next to their name and click Delete To M e add a new user click Add A m m Bena The Add New User dialog will appear Enter a User Name Password and User Description for the new user and click the Apply button If a user will be accessing the TeraStation from a Windows 95 98 computer their password should be 15 characters or less Mac users s passwords should be 9 characters or less r Adi Hew User 43 Advanced Settings User Management changing passwords To change an account s password click on the BUEFALD name of the account under User Settings Note if a user name and password are used to log into user s windows computer or domain the same user name and password should be used when creating the user s account on the TeraStation or problems accessing shared folders may occur Edit User Umer Miama Pada conire Panera ral Jier Cee ripticey Enter the desired new password in both boxes sis Apoie Came and click Apply gt m Sakam frug 44 Advanced Settings Troubleshooting Multiple Shares When adding multiple shares you may see this error message This is caused by
23. having multiple shares to the same resource using different credentials The error occurs when connecting to at least one secure restricted share Due to a constraint in Microsoft Windows only one set of credentials can map drive letters for a network resurce such as the TeraStation As such only one username and password can be used while mapping a drive If unsecure unrestricted shares are mapped and then an attempt to map a secure restricted share occurs then this error will occur To prevent this you must create all mapped shares using the same login and password information Please follow the steps on the next page to remedy this problem 493 Mapping Multiple Shares Mop Network Drive HB When mapping any share select the Connect using a different user name option A login and password prompt will appear Use the username and password required by any secure restricted shares for all shares All mapped shares must use the same username and password Connect As If only unrestricted shares are being mapped then it s not necessary to set a username and password for shares Multiple mapped drives to unrestricted shares can exist without a username or password as long as no restricted secure shares are mapped 46 47 Print Server Settings A USB printer plugged into a USB port on either the front or the rear of your TeraStation may be used as a Windows Print Server and or an Apple Print Se
24. he properties of all hard drives and RAID arrays in and attached to your TeraStation 66 Advanced Settings System Status Network Information System Status e Henvok Infornatior BLES Babda ma Bn an RE Steet anh DHE Cereri Aiton Dafa mtr taney e ot dame Sire R no Pkt Pirihi F whan Ft ha abh Fie Pacha amie dl P baie Barrette dl welts Emery This page shows you the System Information for your network connection 67 System Status User Access Status System Status z User Access innis E Wicker Beco Usen This page shows you the current status of all users on the system 68 69 This is the TeraStation Client Utility Installed on your PC it allows you to access each of the TeraStations on your network Click Refresh List to get tabs for each of your TeraStations Each tab shows the Host Name Workgroup IP Address and Subnet Mask of the associated TeraStation as well as the version of firmware it s running With a TeraStation s tab selected you can click on the View Shares button to go directly to its root share Clicking the Setup pulldown menu and selecting Browser Management takes you to the browser management tool that we began exploring on page 24 And clicking Setup and choosing Modify IP Address takes you to the following screen TeraStation Client Utility IP Address Setup Here you may enter your IP address and Subnet Mask manually or
25. ill restore your array When using Standard Mode The failed drive will have a red light blinking in the STATUS FULL position of the front display To determine which drive has failed restart the TeraStation and watch which disk LED illuminates red After replacing the failed drive all data on that drive will be lost Data on other dives should still be normally accessable When using Spanning Mode All drives will have a red light blinking in the STATUS FULL position of the front display Further troubleshooting will be required to determine which drive has failed in the array Data recovery is not possible by replacing a drive After replacing the failed drive you will have to delete and recreate your RAID array to make the TeraStation usable again All data on the array will be lost If your TeraStation is still under warranty contact tech support before replacing your hard drive Replacing your hard drive yourself may void your warranty If your warranty has expired you may replace the hard drive with an exact replacement available from Buffalo Technology or with any IDE drive of at least the same capacity as the failed hard drive 72 Replacing a Hard Drive If a STATUS FULL LED is blinking note the drive number before continuing Use a clean padded work area to dissassemble your TeraStation Youll need a 2 phillips screwdriver You will be removing and replacing a total of 22 screws to replace a hard drive so keep each screw
26. mation on TeraStation Client Utility For now make sure that the proper TeraStation s tab is selected click Setup and choose Browser Management E Teredtetes Ghent Lely This login prompt will appear Enter admin for the user name Until you change it the password for the admin account will be password Press the OK button when finished Enter Network Password 11 User name admin Password password See page 44 to change your password If you ve forgotten your password see page 64 If this login prompt does not appear your DHCP server may not be functioning correctly If DHCP is disabled you may re enable it or verify that the TeraStation s IP address page 10 is in the same range as that of your PC See page 69 and page 70 to manually configure your TeraStation s IP address if necessary TeraNavigator Setup You are now logged in to the TeraStation Management Utility Bookmark this page in your browser so it can be easily accessed for future configuration changes You can also get here by typing http TERASTATION_NAME into a Web browser where TERASTATION_NAME is the name of your TeraStation that you set on page 13 For detailed explanations of each menu and setting please refer to the Advanced Settings section starting on page 24 of this manual To continue setup click on the Basic link on the left side Erates copier kDa A a E lbrap e240 blog sins cgi BUFFALO Chechiies RAED Spey 1 TLE
27. mise between efficiency and security If a single drive fails no data is lost After the damaged or defective drive is replaced your TeraStation will automatically restore all data to the new drive and resume normal RAID 5 operation This is how your TeraStation is set up out of the box Buffalo Technology recommends RAID 5 for its excellent balance of efficiency and security 29 Advanced Settings Disk Management RAID Configuration This page shows your current RAID arrays You may delete old arrays or create new ones by clicking on the underlined RAID Array under RAID Array Configuration RINRI ENEA You may also disable RAID Array Error Detection m Response from this page Normally this is set tn tn paai to automatically shut down the RAID array RAID Array Error Detection Response when an error is detected Though it is not sa scsi a ia panne recommended you may disable that behavior by clicking Disable and then Apply under RAID Array Error Detection Response Note that your TeraStation has four internal hard drives Before creating a new RAID array you may have to delete one or more pre existing RAID Arrays to clear up the hard drives for your new one This will destroy all data currently on the disks so back up any important data before deleting RAID arrays Whether you want to clear out an old array or create a new one begin by clicking on the array s underlined RAID Array under Name 30 Advanced Setti
28. ng Choose Devices on the previous page Search for DLNA Client This will show a list of all clients that can connect to the TeraStation media server For any that you want to have access put a checkmark next to their MAC address and click Allow Access You can deny access to any DLNA client by checking it and clicking Deny Access Advanced Settings Maintenance Notification If your TeraStation is remotely managed you may choose to receive nightly status reports and be notified of any disk events by email To set this up enable Mail Notification and enter the IP address of your SMTP server in the SMTP Server Address field Select a Subject line for the emails i e TeraStation report and enter the email address of each person you want to receive notification emails into a Recipient Mail Address field cr Mai Hotii ation SMTP server must be of open type There s no provision for entering a username or password 58 Advanced Settings aintenance UPS Settings You may enable Synchronize with UPS and UPS Automatic Shutdown from this page Consult your Uninterruptable Power Supply s documentation for further information about setting up your UPS system r UPS Power Properties TeraStation s UPS interface is serial USB type UPS interfaces are not currently supported See pages 23 and 60 for more information on TeraStation s UPS interface 39 Advanced Settings Maintenance UP
29. ngs Disk Management RAID Configuration A configured RAID array may be deleted by pushing the Delete RAID Array button This will free up all hard drives listed under Disk Structure MAT Pe fa r Disk Structure Deh RAAT RP DG ra ok OR A De a m g gia Bih MATH ADA Tall Ba a Ihar Mearptimes Disk MDC APNA JIGU hi bal Pirie EATE HEAL _ RAID Settings BS Brews Mer Eh Bide To configure an unconfigured array put checks e Bik aucune next to the hard disks you want included in the array under Disk Structure and choose your RAID mode Click Setup RAID Array when ready It may take several minutes to complete setting up the RAID array When it s finished a Disk Check will run iih A PALE G i H Dih H Me is i mF E Wire E pii mD Fe a zd Wz Dib Airc MS BE La 3d Advanced Settings Disk Management Disk Check When RAID Configuration is done you ll see this screen To configure a new array click Disk Management A on RAID Array and go back to the bottom of page 31 To set up shares turn to page 38 r Configuration Co Tha PAN Tir iha lee be co HE ee nl Barm kaaa can pa ka a a Gi gal Falbh na begia ining dhin pepee EAE AT y Tay amp ation _ fit Mee EMD Misy i Fist Camfigaed AAD Aaa Flot Cemlqia aad a RAD Armay Ermo Detection Aeapanse Amra Eha an Ete O prake aasasasam E Te ie FE 32 Advanced Settings Disk Management RAID
30. ow red when the hard drive is 90 full or more and blink red if there is a problem with the drive 4 Hard Drive Access also 6 7 and 9 This LED will blink green when the associated hard drive is accessed During startup it s normal for all the lights on the front panel to light up in order producing a pinwheel effect Terastation Diagram 11 Diagnostic LED The Diagnostic LED may flash when the TeraStation encounters an error In this event please contact our 24 7 technical support at 866 752 6210 USA amp Canada only see page 71 for European tech support information 12 Power This LED glows a steady green while the TeraStation is operating normally It blinks quickly during bootup and shutdown and slowly while the TeraStation is in sleep mode 13 Link Act This LED will glow when the TeraStation is connected to a network and blink during normal network activity It changes color to indicate the speed of the connection blue for a 1OOOMbps connection green for 1OOMbps and red for a 10Mbps connection 14 Power Socket Plug the power cord into this socket 22 15 Power Switch This is the TeraStation s master power switch While it is on the power button on the front panel of the TeraStation may be used to start and shut down the unit When this switch is off no power goes to the unit If this switch is left off for an extended period of time the TeraStation s internal system clock
31. r had by ramti Note on RAID Arrays TeraStation uses RAID Redundant Array of Independent Disks technology to control the four hard drives in your TeraStation RAID may be configured several ways RAID Spanning All four drives are striped into one large drive giving the maximum capacity for your TeraStation This size is the one listed on your TeraStation s box and shows the total capacity of the TeraStation with no data used for redundancy RAID Spanning is fast and efficient but with no redundancy if one hard drive fails all data on the TeraStation is lost RAID 1 mirroring Hard drives or spanned pairs of hard drives are arranged in mirrored pairs Each half of the pair reads and writes exactly the same data This costs you half the total capacity of your TeraStation but provides excellent redundancy If a hard drive fails the mirror continues to supply data so you may work on normally You may replace the damaged or defective drive at any time and normal RAID 1 mirroring will then be automatically restored RAID 5 parity All drives in a RAID 5 array reserve part of their data space for parity information allowing all data to be recovered if a single drive fails The parity information takes up about one hard drive s worth of space so if you set up all four drives in the TeraStation as a RAID 5 array your usable capacity will be about 3 4 of the total capacity of the TeraStation RAID 5 is an excellent compro
32. red Folders Setup 38 Advanced Settings Add a new Shared Folder F Tarek tiie a r Add new Shared Folder yhed l alder Mae an aa FA Ay 1 O05 Sapper Eii Miye EFT Bitch ig herd iHi khai d balay Ale kvirt head Onis hiik map be Ak Rinske EP h phis k see Na ciap Peed r Access Restrictions Bane Peake 39 To add a new shared folder enter a name for it in the Shared Folder Name box and choose which Disk Space it will reside in You may also choose which operating systems the share will support by putting the appropriate checks next to Shared Folder OS Support and whether the share supports the Recycle Bin by putting a dot next to Enable or Disable Entera Shared Folder Description and a Remote Backup Password if you desire Click the Apply button to build the new shared folder Advanced Settings Shared Folders Access restrictions r Eda Shared Folder Ea 1 bharg ge Drei a Pirpana O ea Space Shard alder Mame Eii Bites DPT Dis Being heed ee iriak Oe ee besa wee Biag Pores Access Restrictions Bleak G Bijih a ee 40 To use Access Restrictions for a share puta dot next to Enable Highlight groups or users in the All Groups Users column and use the left pointing arrow buttons located just to the left of each box to move individual groups or users from the All Groups Users column to the Read Only box if you want to give them read access only or all th
33. reriaersneneniasksaisiieaidaiaidiaiikiiiihatks 24 Basic Settings srrirrisresrsrris ris Esina NTARE ENATAA TAA EIAESA ENATS EINEN ESAS 25 NeIWOrk Deh Serna A 26 Disk Management cccncteccrecncdeeceednadeaareinedeaergdnadeaanedeadeqaeees 28 Adding Extra Hard Drives ssissisrirsiiiiir isini roro inin 34 hared Folders ssrsiarrneai sanada 39 C1606 s EN N ee ee eee A eet 42 USET S tis EE EE E EE an E E S 43 PESE seraa a AAA A Aa 47 ANAS T T A P I E T E I E I E E E E E T 51 PCat and DLNA secrecy E EEEE 59 Medne ICC ii ncertawtenteatemtuatenteatindeatimimtanteviirtomttaninelaatce 58 LE e P E E AE a eee 59 Client Util y szecaispccatencapeentanianeeneanianeaneadianeaaeadiaaeeneadianesaes 69 Troubleshooting acca ete tesiect andeston deutewtondcetestosdentonieadentnax 71 Changing a Failed Hard Drive s ccessascgncensascgncesegecgeceneneeres T2 Technical SPeCiMICa ll ONS ncaccansavsandangersarseegerserteusersantewgerses 80 Technical SUPOT issia EE 81 Terastation Quick Setup PEL EST SL bd bd by bt bd bd BY be he be Bet be vo 090 0009090 cose fetal ete le ARARA d a i e PEPR P S e A E e i h a a at S N pe 4580105 JDEL HD H1 0TGURS 1050210981 e BUFFALO INC acioev san EE ar BUTOHF 6 i Begin setting up your TeraStation by plugging your power cable and Ethernet cable into the back of the TeraStation as shown Connect your cables Plug the power cord into a wall socket Plug the other end of the
34. rver on your network by choosing Enable on this page as appropriate and then clicking Apply TeraStation supports most PostScript printers It doesn t support bi directional printers Non PostScript printers are not supported by Buffalo You may be able to get enough information from a printer s documentation to get it to work but our technical support cannot help you with this Multi function all in one printers are also not supported and tech support cannot help you configure them When multi function all in one printers are attached to the TeraStation usually only the printing and fax functions can be made to work Other features such as scanning probably will not function USB Settings Print Server Printer Share Installation If TeraStation is set up to share your printer page 45 you can easily add the printer to any Windows PC on your network Follow these steps for each PC that you want to be able to access the printer Access the TeraStation by pressing Start selecting the Run option and entering TeraStation_Name where TeraStation_ Name is the name you set on page 21 Press the OK button when finished Right click on the lp icon and select Connect You ll receive a warning that the server doesn t have the proper drivers Press the OK button to continue 48 USB Settings Print Server Printer Share Installation continued The Add Printer Wizard will launch Select the proper
35. ssed padded CD shipping envelope please include a bank draft or money order for 20 USD Made out to Buffalo Technology to cover our handling fee postage and CD preparation The CD R should have the name of the product and revision number clearly written on the actual CD R not on the insert We do not send GPL source in bulk on a DVD And order confirmation is not required by the GNU General Public License We are more than happy to comply with your request however we must ask you to comply with our GPL distribution policy which complies with the GNU General Public License Sincerely Buffalo Technology GPL Department GPL Information Europe Thank you for your interest in Buffalo products Our GPL software delivery policy is outlined below For each individual product and revision please send one individually packaged self addressed padded CD shipping envelope containing a blank CD R to the following address Buffalo Technology Ireland Ltd Free Zone East Shannon Co Clare Ireland Attn GPL Department Within the envelope containing the self addressed padded CD shipping envelope please include a bank draft or money order for 20 Euro Made out to Buffalo Technology to cover our handling fee postage and CD preparation The CD R should have the name of the product and revision number clearly written on the actual CD R not on the insert We do not send GPL source in bulk on a DVD And order confirmation is no
36. t required by the GNU General Public License We are more than happy to comply with your request however we must ask you to comply with our GPL distribution policy which complies with the GNU General Public License Sincerely Buffalo Technology GPL Department 84
37. tation List Disk Backup r TeraStation List Hame TWAS TATE ULL WETERANI ers Henan T iain ees Deets Lit Press Refresh to get a list of TeraStations on your network Note Disk Backups between two TeraStations use port 8873 for encrypted backups and port 873 for backups with no encryption 33 Advanced Settings Disk Backup Add TeraStation Disk Backup e Add Remote O8 Subwvet Teradtation otros a aa Trea Gaetlos BP Bate ria Hri Piste ete lantin He ed o To add a TeraStation to your network enter its numerical IP address in the Remote TeraStation IP Address field and click the Add to List button OF PCast and DLNA Settings To access PCast and DLNA settings click PCast in the left side menu Tera PCast and DLNA are special services that can r Terastation Name TERAS A p z r IP Addrets 162 1887 73 run within TeraStation allowing it to bea ER Network PoE Se a Sara ER Disk PA ssnagement r HOD Space Weed RAID Amay 1 J254 CD GRS GD ET 1 media server for LinkTheater or other digital a multimedia players The LinkTheater product Mussen a is a media player that connects to your ay nese television and streams multimedia content mi Backup Pla The PCast service allows you to stream any FR taintimanes multimedia content directly from TeraStation Ba Home Server to the LinkTheater DLNA is an industry standard supported by many digital multimedia players
38. the 4 screws from the sides of the failed hard drive Note that the hard drive chassis is marked with numbers corresponding to the drive numbers on the front display 4mm HD screw note that the threads are coarser than the M3 screws please do not get them mixed up 15 Remove the failed hard drive from the chassis 16 Install the replacement hard drive 78 Replacing a Hard Drive 17 Reassembly is the reverse of dissassembly 18 Reconnect cables and power to your TeraStation 19 Login to the TeraStation s Web based configuration tool 20 Click the error link on the first page of the management interface 21 Follow the steps shown in the manager to rebuild the RAID Array The TeraStation should now be back in the state it was prior to the hard drive failure If you were using RAID 5 or RAID 1 your data should be restored 79 Technical Specifications LAN Standards Transmission Types Access Media Media Interface USB Standard USB Connector Data Transmission Speed UPS Power Consumption Dimensions Weight Operating Environment IEEE 802 3u 100BASE TX IEEE 802 3 10BASE T 1000Mbps 100Mbps 10Mbps 100BASE TX 4B 5B MLT 3 10BASE T Manchester Coding CSMA CD RJ 45 USB 2 0 Hi Speed HS Full Speed FS Low Speed LS USB A Connector 4 Max 480 Mbps HS Mode Max 12 Mbps FS Mode UPS Compatible Serial port connection 17W Maximum 6 0 x 8 7 x 9 5 168 x 22
39. tion The share will open A link to the shared folder will appear on your desktop 2 share 18 Accessing Terastation Data from a Mac If you don t know your TeraStation s IP address there are several ways to get it One simple method is to use the TeraStation client utility included on your CD to find your TeraStation s Just click on the tab for your TeraStation and you ll be able to read its IP address You must have a Windows PC running on the network to use the TeraStation client See page 69 for more on the TeraStation client utility If you have an all Mac network with no Windows PCs available you can get the TeraStation s IP address from your router s configuration utility Many Buffalo routers list this information on the Client Monitor page as shown to the right Consult your router s documentation for instructions on identifying client IP addresses 19 m aaith O Ley paa xi Pie Setup ba DT TERAH TERTE Deron TERAROGE TEPAS tenner ene Te AUF EALO i Eher hemi 4irStation Terastation Expansion TeraStation has four USB 2 0 ports two on the front panel and two on the rear These ports can be used for adding external USB Hard Drives or a USB Printer TeraStation will then share the USB devices allowing everyone on the network to use them Up to four external USB hard drives or one printer and three hard drives may be added to TeraStation To connect a USB printer or

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