Panda Antivirus Server for Mac User Manual
Contents
1. Panda Antivirus Server for Mac User Manual Legal information Use of this product is subject to acceptance of the Panda Security End User License Agreement enclosed Panda Security M is registered in the US Patent and Trademark office the United States and other countries Panda Security S L Gran V a Don Diego L pez de Haro 4 48001 Bilbao Spain O Panda Security 2010 All rights reserved Panda Antivirus Server for Mac User Manual O 2010 Panda Security TABLE OF CONTENTS LEGAL INFORMATION WHAT IS PANDA ANTIVIRUS SERVER FOR MAC MANAGING PANDA ANTIVIRUS SERVER FOR MAC Installing Panda Antivirus Server on Your Server Serializing Panda Antivirus Server Updating Panda Antivirus Server USING PANDA ANTIVIRUS SERVER Scanning Your Entire Server for Malware To Scan a Portion of Your Server for Malware When Malware is Found Examining Quarantined Files Looking at Past Scans and Actions Taken Changing the Program s Behavior Running Panda Antivirus Server From the Command Line TECHNICAL SUPPORT Panda Antivirus Server for Mac User Manual O 2010 Panda Security 10 11 13 16 17 20 23 25 28 What is Panda Antivirus Server for Mac Panda Antivirus Server for Mac provides protection from malware to users of Mac OS X Server detecting and eliminating all types of malware Mac viruses Windows and Unix viruses which Mac users may unwittingly pass on to friends or colleagues Trojan horses whi2. Managing Panda Antivirus Server for Mac Installing Panda Antivirus Server on Your Server Double click the Panda Antivirus Server pkg file you downloaded or received on disc The Mac OS X Installer program will launch Follow the instructions presented by this program When the installer has completed you ll need to restart your Mac You can also install Panda Antivirus Server remotely using Apple Remote Desktop or via the command line using the installer tool If you ever need to uninstall Panda Antivirus Server you can use the Uninstaller application on the disk image that contains the installer or you can run the following script via the command line sudo sh Library Panda Security Antivirus uninstall sh Panda Antivirus Server for Mac User Manual 2010 Panda Security Serializing Panda Antivirus Server When you first launch Panda Antivirus Server which is in the Applications folder you ll see a window that asks for your name email address and serial number You received your serial number when you bought the product If you don t have a serial number for example if you d like to try Panda Antivirus Server s free trial click the Evaluate for 30 Days button Otherwise enter the information When you re done the Serialize button becomes available click it to continue You can also click Quit at any time although doing so means that Panda Antivirus Server won t be protecting your computer User or Company
3. 2 32 26 PM 9 1 10 2 30 41 PM 9 1 10 2 30 35 PM 9 1 10 2 30 35 PM 9 1 10 2 30 35 PM 9 1 10 2 30 35 PM 9 1 10 2 30 35 PM 9 1 10 2 30 29 PM 9 1 10 2 30 29 PM 9 1 10 2 30 27 PM 9 1 10 2 30 27 PM 9 1 10 2 29 59 PM 9 1 10 2 29 58 PM 9 1 10 2 25 34 PM 9 1 10 2 25 34 PM 9 1 10 2 25 30 PM 9 1 10 2 25 30 PM 9 1 10 2 25 27 PM 9 1 10 2 25 27 PM 9 1 10 2 23 48 PM Event On access scanner enabled On access scanner disabled On demand scan gt On demand scan gt Infected file detected Item removed from exceptions Item removed from exceptions Item removed from exceptions Item removed from exceptions Item removed from exceptions Item added to exceptions File removed from Quarantine Item added to exceptions File removed from Quarantine Infected file detected Infected file detected vw Item added to exceptions File removed from Quarantine Item added to exceptions File removed from Quarantine Item added to exceptions File removed from Quarantine gt Infected file detected Files Folders V macvideo pkg zip install pkg preinstall preupgrade preinstall preupgrade eicar com preinstall preupgrade preupgrade preinstall preinstall preinstall preupgrade preupgrade preupgrade eicar com eicar com preinstall preinstall preinstall Log Analyzed Infected Corrupted Repaired Malware OSX RSPlug L OSX RSPlug L OSX RSPlug L OSX RSPlug L Panda Antivirus Server for Mac
4. Name SN Email address Serial Number If you ve chosen the 30 day evaluation period a warning window will appear every time you open the application during the trial period From there you can Enter Serial Number if you have one to use the program permanently Buy to purchase a serial number or Keep on Evaluating to continue the your evaluation until your 30 day trial period runs out Panda Antivirus Server for Mac User Manual O 2010 Panda Security 6 When the 30 days have expired you ll see a window directing you to either Buy the product Enter Serial Number or Quit You can t continue using Panda Antivirus Server for Mac after the expiration of this trial period without a serial number Panda Antivirus Server for Mac User Manual O 2010 Panda Security Updating Panda Antivirus Server Malware creators work around the clock to find ways to attack your Mac As soon as possible after a threat appears we release an update for Panda Antivirus Server anti malware signatures to spot and eliminate it If Panda Antivirus Server anti malware signatures are up to date the program displays the Signature Version number in blue Panda Antivirus Server will display the Signature Version information in a different color if it notices that its signatures are outdated This color will first be yellow then orange then red as the date of the last anti malware signature update is further away from the present date Panda Ant
5. User Manual 2010 Panda Security 21 Some items have a disclosure triangle in the Event column clicking it shows additional information On demand scan macvideo pkg zip l 1 On demand scan install pkg 9 ESSE Infected file detected preinstall FE Ve x File added to Quarantine preinstall Infected file detected preinstall ESET Item removed from exceptions preupgrade Item removed from exceptions preinstall To remove all items from the Log click the Clear button in the bottom right corner This only removes the record of these actions from the Log window it doesn t undo any previous actions or initiate any new ones Panda Antivirus Server for Mac User Manual O 2010 Panda Security 22 Changing the Program s Behavior You can change some of Panda Antivirus Server s behavior through options in the Preferences window which you can view by selecting Preferences from the Panda Antivirus menu or by pressing Command comma The Preferences window appears AN Preferences On access scanner On Off When malware is detected Put in Quarantine Repair Ignore these items Boot Camp vi Skip Boot Camp volumes When an item is scanned vi Look for Windows malware When you run a manual scan v Scan emails M Scan archives Panda Antivirus Server for Mac User Manual O 2010 Panda Security 23 lts options are Enable or disable the On access scanner When turned On Panda Antivirus Server protects your se
6. file folder remove exceptions file folder import file Panda Antivirus Server for Mac User Manual O 2010 Panda Security 25 export file quarantine show ignore file folder repair file folder delete file folder logs show clear update check signatures check all subscription show subscription refresh subscription set name e mail serial number version show Examples To deactivate scanning for Windows malware sudo panda util preferences set windows no To update anti malware signatures if an update is available sudo panda util update check signatures To display logs sudo panda util logs show To display the version of the programs anti malware engine and signatures sudo panda util version show Information regarding specific commands preferences show this displays the program s current settings the terms in brackets are those that can be used to make changes using the command line preferences add exceptions the final argument must be an absolute path to a file or directory preferences remove exceptions same as above preferences import this can be used to import preferences exported from another instance of the program to a plist file The final parameter must be an absolute path to the plist file Panda Antivirus Server for Mac User Manual O 2010 Panda Security 26 quarantine ignore the final parameter the file to be ignored must be an absolute path quarantine repair delete sam
7. 7 enno Quarantine tea Malware Name Modified macvideo pkg zip OSX RSPlug L 8 23 10 9 36 37 PM preinstall OSX RSPlug L 8 23 10 5 00 21 PM preupgrade OSX RSPlug L 8 23 10 5 00 21 PM Nothing Selected 3 items Z In either case clicking an item in the main part of the window displays further information in the pane to the right If you select multiple items the right pane tells you only how many items you selected K k Quarantine 5 macvideo pkg 4 zip M fied Au 3 3 2 General 1 MACVID PKG ZIP PREINSTALL vain Sees OSX RSPlug L OSX RSPlug L Lider o Where Users admin Downloads 6 5 4 m 3 Malware 2 Name OSX RSPlug L 1 PREUPGRADE Category dropper o OSX RSPlug L Ignore Delete Repair 1 of 3 selected NS Panda Antivirus Server for Mac User Manual 2010 Panda Security 18 When items are selected Panda Antivirus Server gives you the same three options as when it found the malware Ignore Delete or Repair After you choose to take any of these actions the selected items disappear from the Quarantine as they re no longer awaiting your decision Panda Antivirus Server for Mac User Manual O 2010 Panda Security 19 Looking at Past Scans and Actions Taken To see a record of scans already performed and decisions you made regarding questionable files either click the Log button select Log from the Window menu or press Com
8. are To scan your computer and all attached volumes for Malware either click the Scan button on the Panda Antivirus Server scan disc press Command S or select Scan from the Scan menu To stop a scan click the Stop button select Stop from the Scan menu or press Command S again The Scan command changes to Stop when a scan is running You can move the Panda Antivirus Server window out of the way while it s scanning To minimize the screen click the small yellow button in the top left area of the scan disc Panda Antivirus Server will continue to perform the scan If you click on the Analyzing sector of the scan disc it will expand showing you more information about files being scanned you ll see the last part of the path leading to it and the number of analyzed files will be hidden To return the display to its previous state click that area again Panda Antivirus Server for Mac User Manual O 2010 Panda Security 11 Panda Antivirus Server for Mac User Manual O 2010 Panda Security 12 To Scan a Portion of Your Server for Malware Panda Antivirus Server offers four methods to scan a portion of your server or attached volumes for malware Either 1 Select Scan Custom Location from the Scan menu or press Option Command S A dialog box appears to let you choose the folder volume or file you d like to check for malware When ready click Scan VS Choose which items to scan 4 iam ss aD Ap
9. ch are programs that hide their damaging effects behind useful functions Macro viruses found in Microsoft Word and Excel documents Worms which use your computer as a platform for damaging others across a network Spyware and keyloggers which secretly watch what you do on your computer potentially stealing valuable information such as passwords and credit card numbers Adware which displays non removable advertisements on your computer Hacking tools that allow criminals to gain access to your computer Dialers which force you to pay for unauthorized telephone access charges Scareware which holds your computer hostage until you pay a clean up fee Panda Antivirus Server includes a subscription for automatic updates so you re protected against new attacks as they appear It silently checks every new and changed file for threats so you never have to do anything to stay protected You can get added peace of mind by ordering it to scan your entire hard disk or any part of it whenever you like Panda Antivirus Server runs on any officially supported Mac OS X Server compatible computer with at least 80 MB of free hard disk space running Mac OS 10 5 or later or Mac OS X Server 10 5 or later Panda Antivirus Server runs in 64 bit mode on Mac OS X 10 6 or Mac OS X Server 10 6 if the Mac where it is installed has at least 2 GB RAM otherwise it runs in 32 bit mode Panda Antivirus Server for Mac User Manual O 2010 Panda Security 4
10. d touch Panda Antivirus Server s main screen shows you the scan s progress The area in the upper left tells you the name of the file currently being examined Some files are stored as archives in a compressed format and must be uncompressed before being examined for these files the word Analyzing changes to Unarchiving You can tell Panda Antivirus Server not to look inside such archives by unchecking Scan archives in the Preferences window For more information see the Changing the Program s Behavior section of this manual below A message appears if the scan reveals no problematic files Panda Antivirus Server for Mac User Manual O 2010 Panda Security 15 When Malware is Found If Panda Antivirus Server finds malware during a manual scan the dialog looks like this Panda Antivirus Server has detected 4 malware Infected File Detected Malware m eicar com Multi Eicar preinstall OSX RSPlug L preupgrade OSX RSPlug L macvideo pkg zip OSX RSPlug L onore EI A tera You have three options e Ignore the file which leaves it on your server Doing so might allow malware to damage your computer Only click Ignore for files that you re certain aren t malware Putin Quarantine segregates the file in an area where it cannot run or be opened and therefore can t damage your computer The Quarantine feature is only available if the program s on access scanner is enabled Re
11. e as above update check signatures checks for updates and updates anti malware signatures even if there is a program update available update check all checks for updates and updates both the program and anti malware signatures if available If the server must be restarted following the update this restart is performed If a user is logged into the server a dialog will display if not restart will occur automatically subscriptions show displays the number of days remaining in the current subscription subscription refresh can be used if the program s subscription has been updated but the program has not registered the update subscription set can be used to serialize the program from the command line Panda Antivirus Server for Mac User Manual O 2010 Panda Security 27 Technical support Technical support is available from the Help menu Choosing the first option Panda Antivirus Help displays this manual The second Email Support creates a message in your preferred email program addressed to our support department You can also request technical support by sending email to PAV4MAC_English pandasecurity com When sending a support request include the version number of Panda Antivirus Server for Mac that you re using You can find this by selecting About Panda Antivirus in the Panda Antivirus menu A window appears with the version number is in gray under the words Panda Antivirus Panda Antivirus Se
12. ivirus Server will look for updates automatically once a day You can also direct it to do so whenever you want by selecting Check for Updates in the Panda Antivirus Server menu Panda Antivirus Server for Mac User Manual O 2010 Panda Security 8 If there are updates to anti malware signatures you ll be informed of their availability and they will be installed automatically If there are updates to the Panda Antivirus Server application you will be informed of this and will have the option to install the update or do it later Updates to the Panda Antivirus Server require that you restart your Mac If there are no updates you ll be informed of that fact Panda Antivirus Server for Mac User Manual 2010 Panda Security Using Panda Antivirus Server To keep your Mac OS X server protected against malware all you need to do is install Panda Antivirus Server it automatically checks every new and changed file on your computer and all volumes connected to it and quarantines dangerous files However you can also Scan files at any time e Look at past scans Examine files that Panda Antivirus Server has quarantined and Change ways the program behaves This section of the manual provides details for each of these functions as well as describing what happens when Panda Antivirus Server finds a questionable file Panda Antivirus Server for Mac User Manual O 2010 Panda Security Scanning Your Entire Server for Malw
13. mand Option 1 The Log window appears aoo Log Infected file detected 00 0 2 30 PM A Infected file detected Malware Sep 1 2010 2 30 PM OSX RSPlug L Infected File Users admin Downloads install pkg Contents Resources preinstall Malware OSX RSPlug L Category Dropper Severity 000 High Clear p 3 The top section of this window is a timeline of actions Panda Antivirus Server has taken with earlier actions to the left Each action is depicted with an icon with the action s time below it The action s date is shown in a bar below the timeline Clicking an icon shows details of that action in the bottom pane You can scroll through the timeline by clicking the small arrows on the right or left of it mF Another way of looking at the Log is as a list which is more compact and shows more information To see it click the List view icon in the bottom right of the Log window Panda Antivirus Server for Mac User Manual 2010 Panda Security 20 Details provided in the List view that aren t in the Timeline view include Which files folders or volumes were affected by the action Hovering your cursor over this area shows you the item s full path The number of files that were analyzed found to be infected by malware or corrupted and repaired by Panda Antivirus Server The name of malware discovered if any 9 1 10 2 37 32 PM 9 1 10 2 36 58 PM 9 1 10 2 32 37 PM 9 1 10
14. pair removes the malware from the file if this is possible If not the program deletes the file If Panda Antivirus Server finds malware when files are added or copied to your server via its on access scanner the files are either repaired or put in Quarantine depending on which option you have chosen in the program s preferences For more on this option see Changing the Program s Behavior later in this manual Panda Antivirus Server for Mac User Manual O 2010 Panda Security Examining Quarantined Files You can examine files that have been placed in Quarantine by clicking the Quarantine button This button is only available when no scan is running You can also see the Quarantine by selecting Quarantine from the Window menu or by pressing Option Command 2 A window appears showing all files that Panda Antivirus Server has quarantined ANG Quarantine MACVID PKG ZIP PREINSTALL opel rer or Nu gt u Nothing Selected PREUPGRADE OSX RSPlug L or NU gt MW 3 items Illl This is the mug shot view that shows each file as an icon To see them in a more compact information rich list format click the second icon in the bottom left corner In List view you can sort items according to their File names Malware names or Modified dates by clicking the header at the top of the appropriate column Panda Antivirus Server for Mac User Manual 2010 Panda Security 1
15. plications B Q Y DEVICES fr Applications Address Book RE croups Library Automator gt Remote Disc Calculator EB Shared Items amp Chess SHARED OG System Dashboard Y PLACES Em Users Dictionary fq Desktop amp DVD Player amp Downloads Font Book me amp Front Row fi ical Applications O ichat 1 Documents is Image Capture gt SEARCH FOR iSync a EN TI iTunes amp Mail T E 9 gt Cancel Cancel Panda Antivirus Server for Mac User Manual 2010 Panda Security 13 2 Drag the items onto the scan disc 3 Drag the items onto Panda Antivirus Server s icon in the Dock 4 Drag the items onto Panda Antivirus Server for Mac s icon in the Finder 2 e x i eu Ge Panda Antivindee Server Panda Antivirus Server for Mac User Manual 2010 Panda Security 14 You can also scan an iPhone iPod touch or iPad To do so connect the device to your computer then choose Scan iPhone iPod touch from the Scan menu This displays a sub menu showing the names of any such devices that are available Choose the device and Panda Antivirus Server for Mac will scan it the same as it does for a folder or your entire Mac Note that scanning an iPhone iPod touch or iPad may take a long time Panda Antivirus Server has to copy all the files from the device to be able to scan them Regardless of whether you re scanning your server a folder or an iPhone iPo
16. rver Licensed to Remaining activation days 365 Copyright amp 2010 Intego All rights reserved Panda Antivirus Server and the Panda icon are copyright of Panda Security Panda Antivirus Server for Mac User Manual 2010 Panda Security 28
17. rver by examining every new or changed file on your server and all volumes attached to it If you have Panda Antivirus Server open you ll see a throbbing blue circle in the center of the scan disc when the On access scanner is on When turned Off Panda Antivirus Server only examines files when you run a manual scan by clicking the Scan button for example The options for When malware is detected tell Panda Antivirus Server to either move all questionable files automatically into the Quarantine or Repair them if possible The area labeled Ignore these items lists files folders and volumes that you don t want Panda Antivirus Server to examine You can add items to this list either by clicking the sign below the area or by dragging items into it from the Finder This list also shows any items that Panda Antivirus Server previously found questionable but for which you clicked the Ignore button The Skip Boot Camp volumes lets you tell Panda Antivirus Server to ignore any volumes set up using Apple s Boot Camp with Windows installations The When an item is scanned area has a checkbox that lets you tell Panda Antivirus Server for Mac to Look for Windows malware that is files that could damage computers running Windows Although these files can t damage your Mac OS X server directly it s a good idea to leave this checkbox enabled to prevent such files from propagating on your network and potentially infecting Windows PCs However
18. unchecking this box may make your scans run faster The When you run a manual scan area lets you choose whether to Scan emails and Scan archives Unchecking either of these boxes will make scans run faster Your computer will still be protected against threats in e mails and archives on your computer archives as long as the On radio button is selected in the On access scanner area Panda Antivirus Server for Mac User Manual O 2010 Panda Security 24 Running Panda Antivirus Server From the Command Line You can run Panda Antivirus Server for Mac from Mac OS X s command line interface with the Mac OS X Terminal application and integrate it into shell scripts if you desire In many cases you may find the command line tool to be the best way to work with your server The command is located at Library Panda Security Antivirus panda av scanner with the following usage usage panda av scanner rz file r Scan then repair files z Scan or repair archives There is an additional command line tool installed at usr local bin panda util This tool is used to get and change settings for the program lts options are as follows usage panda util object operation value object operation value s preferences show set on access on off behavior quarantine repair windows yes no skip bootcamp yes no e mails yes no archives yes no add exceptions
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