SmartCADMap - CTS America
Contents
1. OS WE Bock mikRr 25 TAA Ma L Tebe 7 pa m Full Extents Ctrl F I u z um a y wn Zoom Qut 10 Refresh Map This allows the user to manually refresh the map independent of the configured automatic refresh The action can also be performed by clicking REFRESH MAP in the toolbar clicking on the File menu and selecting Refresh Map or pressing F5 Ctrl Q oe LL TUR i 2013 CTS America 13 SmartCADMap Incident Menu Right click on an incident displayed on the map to receive options specific to that incident Clicking on the menu heading Incident Menu provides a selection of SmartCAD commands specific to incidents as available in the LookUp menu in SmartCAD Clicking Incident Details will bring up the incident in SmartCAD Incident Menu Incident Details ADMINISTRATIVE Center Here Route Here Create Incident Create Marker Show Closest Units Show Call List Show Unit List Show Layer Info Zoom Level Refresh Map Initial Context Menu m Right click on an Incident INCIDENT ADMINISTRATIVE D DISPATCH Unit On Call E Put Unit ENROUTE On Call 0 Put Unit ONSCENE On Call CC Close The Call CRT Create Return Trip For Call LI Link Call to Another Call RC Remove All Units Call SC Suspend Call UC UnSuspend Call SWAP Swap Unit Positions On Call RCC Reactivate Closed Call OL Show Queue For Call Mapping Navigate Around Calls Screen Go to Co2. C ENG2 Create Alt B Create Marker Alt B TESA Show Closest Units 042 Show Call List 134 Show Unit List 135 Show Layer Info 136 L Zoom Level 132 l Refresh Map F5 ana 3 Create Incident Right click on a location on the map and select Create Incident to start creating an incident at the selected location Performing this action will open a new incident in SmartCAD which has the location data pre populated with the information sent from SmartCADMap To finish the incident creation verify the location information complete the remaining required information and then ship the call 4 Create Marker Right click on a location on the map and select Create Marker to start creating a marker on the map Performing this action will open the Map Marker Edit window in SmartCAD which has the location data pre populated with the information sent from SmartCADMap To finish the marker creation verify the location information complete the remaining required information and then click Save amp Close 5 Show Closest Units Right click on a point on the map an incident a marker or a unit and select Show Closest Units to get a list of all units nearest to that set map coordinates a During calculation the current status of the request is shown in the status bar under the map Show units closest to coordinates 87 2202 30 4345 2013 CTS America 10 SmartCADMap b The list of units is shown in the Closest Units pane a
3. SmartCADMap User Manual SmartCAD Map Table of Contents Table OR Contents eesis daS eaa ada eaS aaie i Smart ADM aD ee rinira e S aE NEEE NEEN 1 ADOUCS MaC ADM aD eraa E i Prod ct Version INUGmBDOE 5o dn eae E ei ealesdes l PRC CIS iE oea E EM RE M MM ME ME I SUPPO se seconds man dos tasse Sse a ide puente tutu ease ai uter ca eec ptusttou etes vu duc capt I Expl rins the INTER ACE i ees vUesevi ove entes Oeo YE n ee uev eve aet eden Oeo eo a eec Veirvir ee eo E Oro PI UN ES edEDE 2 The TOOID t zonis otem edi IR A a ut ett uote ceitemi abc doe 2 Lavout Options Select Eayn aa os hence De cae eee ec hoes eects 3 Ie elei PANG iis aay ETE ETT 6 The Unts MEINTE TOU ious tac Um 7 Other Viewine Options mihe Menu Bat escono Gp eene ed Meant dics aie Gba eec me X E Ee 8 TeMi cctv ee T ERE 9 TAF OVINE OM DUD OU Tem 9 COHIGVE MOIS eas EE aeRO RE cible mu bea Re ER mu en ee strat 9 huir em HET M n TA HERI UIS 9 lise e ou MT oq mE M 14 Map Marker Ment uie era O tens ea d m Matte ot Mte 15 Unt NEU zo oet nM MAMMA Sr errs ne roe nee ne 16 Common Eunctlissinii iiio ii Fi e E Hero Feci P EE e EE ODE eir aeaa 19 2013 CTS America 1 SmartCADMap About SmartCADMap SmartCADMap functions in conjunction with SmartCAD to provide dispatchers with a graphical representation of the data shown within SmartCAD Dispatchers can see geographically where officers are in relation to CAD incidents or markers making it possible f
4. 911 VERIFICATION ABANDON VEHICLE 16 SmartCADMap Select the Update Address Of sub menu to update the location information of a CAD incident to the unit s current location The unit must be assigned to the address in question Unit Menu Unit Details 134 Center Here Route To Update Address Of Follow Vehicle Create Incident Create Marker Show Closest Units Show Call List Show Unit List Show Layer Info Zoom Level Refresh Map Update Incident Location with the Unit s Location TRAFFIC STOP KIDNAPPING AB BEH SUIC ALT VIO ABANDON VEHICLE TRAFFIC STOP STR FIRE APPL AB BEH SUIC ALT ADMINISTRATIVE HEART CLAMMYY ELECTRIC CONNECT 911 VERIFICATION THEFT 911 VERIFICATION ABANDON VEHICLE Unit must be assigned to the Incident Select the Follow Vehicle option sets the map to move with the selected vehicle or clears the follow request 2013 CTS America Unit Menu Unit Details 134 Center Here Route To Update Address Of Follow Vehicle Create Incident Create Marker Show Closest Units Show Call List Show Unit List Show Layer Info Zoom Level Refresh Map 17 SmartCADMap Similar to the Incident Menu clicking on Unit Menu will show the CAD options available for units OPTIONS MENU FOR UNIT 134 El View Unit s Information D DISPATCH Unit On Current Call E Put Unit ENROU
5. South Pan East on the map Lookup gt Mapping gt Step Pan East Pan West on the map Lookup gt Mapping gt Step Pan West Lookup gt Mapping gt Step Zoom In Lookup gt Mapping gt Step Zoom Out Clear the last route l Last R ounen oled Lookup gt Mapping gt Clear Last Route Center the map on ia MCU Right click unit select Mapping select the Unit Center on Unit Follow the unit on mA MFU Right click unit select Mapping select the map Follow Unit Stop following the Right click unit select Mapping select n a MSF i unit on the map Stop Following Unit Route the unit to the 7 MRU Right click unit select Mapping select selected call Route Unit to Selected Call Display the travel and l l Right click select Mapping select Get distance of a unit n a MUD l i Distance from Selected Incident from the selected call Refresh map MREF Lookup gt Mapping gt Refresh Map 2013 CTS America 22
6. K v Following a Unit can also be accomplished by clicking on Edit clicking on Set Follow Vehicle entering the unit number and clicking OK v Ifa given unit does not appear in the list check the last location of the unit in SmartCAD LL Unit Number to confirm the unit is transmitting valid latitude and longitude coordinates within the dispatch area Coordinates of 00 00 will not display on a map of the continental United States as that 1s off the west coast of Africa 2013 CTS America 7 SmartCADMap v If the SmartCAD window is hidden or minimized clicking Show Unit will appear to do nothing Bring SmartCAD to the front to see the Last Location window Other Viewing Options in the Menu Bar In the Window menu are other viewing options that are otherwise not available in SmartCADMap 1 Show Incidents Enabling this function displays a bubble next to each incident on the map showing the incident description 2 Show Markers Enabling this function displays a bubble next to each marker showing the description of each marker 3 Show Stations Enabling this option displays a bubble next to each station on the map 4 Show Units Enabling this option displays a bubble next to each unit showing the unit number 2013 CTS America 8 SmartCADMap The Map The map is the central tool provided by SmartCADMap Through it dispatchers are able to see unit locations incidents and markers view basic information concerning
7. TE on Current Call Put Unit ONSCENE Queue Unit Set Unit Transporting Status Change Unit s ONSCENE Status Change Unit s AVAILABILITY Status RC RELINQUISH Unit From Call They Are On Unit Timers LL Display Last Unit Location CUA Change Unit s ASSIGNMENT COMMENT Send Message To Unit Create New Call For Unit Alarm Location Settings CUR Change Current Unit Role CDR Change Default Unit Role ULOG View Activity Log For Unit ATR Edit Unit s Attributes XD Put Unit Off Duty UCA Update Dispatch Location From AVL Mapping Cancel and Close Menu 2013 CTS America 18 SmartCADMap Common Functions The tables below show common CAD functions that can be performed either from Map View or from SmartCAD To do this ee Or use the mouse to click here Mapping Options from Map View 1 Right click select Refresh Map or Refresh the map 2 Left click REFRESH MAP in the toolbar E A i Alt C Right click on the location select Create P Incident finish entry in SmartCAD location on the map Papeete Right click on the location select Create P Marker finish entry in SmartCAD location on the map Show the closest unit Right click on the incident select Show to call Closest Units Show the unit list on the map Right click select Show Unit List or Left click UNITS in the toolbar or Window gt Show Unit List Right click select Zoom Level Zoom to Full Extents Ctrl F select Full E
8. an active unit route on the map and the Routing Pane to the right of the map Clicking CLEAR ROUTE will clear the existing route from the map and close the Routing Pane File Edy rom 5 Map XY This button shows or hides the latitude and longitude and the bottom left corner of the map By default this option is enabled at the time of loading SmartCADMap Incidents This button shows and hides the incident pane This list shows only those incidents with valid latitude and longitude information By default this is disabled When active the list is shown on the right side of the map Units This button shows and hides the unit pane This list shows only those units which have not engaged stealth mode in SmartMCT and are transmitting valid AVL information By default this 1s disabled When active the list is shown on the right side of the map Workstation This button sets the map to the configured Workstation Extents This is the default map view when SmartCADMap loads File Edit Window Help e pues m pum al Ej De ee ee a a a a e e a e a n gyae a n e 2013 CTS America 2 SmartCADMap 7 Full This button sets the map to the configured full or global extents File Edit Window Help IAPXY INCIDENTS eee eee pee mmm mom ee ee Layout Options Select Layers Clicking on Select Layers at the top right corner of the map presents the user with options for layers to view or hide The check boxes in
9. ck on any point on the map and select Show Layer Info to show the layer information for that point on the map For example right clicking on a random location on B Street in Pensacola shows the following results m ShowLayerlnfo Information about 87 2268 30 4177 STREETS EF c N BST City Incorporated PENSACOLA FL Counties ESCAMBIA Y Scrolling through this information reveals all information about that point on the map as configured in the Map Layer Click OK to exit the Layer Information Window For further information about the Map Layer please refer to the Layout Options on page 3 2013 CTS America 12 SmartCADMap 9 Zoom Level The Zoom Level sub menu as the name implies provides options for changing the zoom level of the map Zoom In and Zoom Out modify the zoom level in or out respectively one level at a ttme Workstation Extents and Full Extents bring the map in compliance with the Workstation Extents or Global Extents respectively as set up in the Workstation Configuration in the CAD Configuration module The 25 50 75 options allow zooming in further by the given percentage of the current selected extents Full or Workstation All of these options are also available by going to the Window menu and selecting the Zoom Level sub menu Zooming in and out can also be accomplished by scrolling the mouse wheel foom Level Zoom In Ctrl Refresh Map F5 Workstation Extents Ctrl W
10. dicate whether or not that layer is active while the sliders indicate the transparency of the layer By default all sliders are to the far right indicating no transparency Moving the slider to the far left causes the layer to disappear though it 1s still active Any setting in between fades or darkens the layer in question ER EA A 2013 CTS America SmartCADMap 1 The Map Layer This Layer contains the map itself Expanding this section gives options regarding what is shown on the map Options include bar are not limited to Cities small medium or large boat ramps hospitals state and federal highways as well as troop or region areas When active the selected map information will display Moving the slider left or right will fade or darken the map respectively 2 The Route Layer When active the route layer will show any routes currently requested by the user Moving the slider left or right will fade or darken this information on the map respectively 2013 CTS America 4 SmartCADMap 3 The Annotation Layer This layer controls the visibility of CAD calls units and markers When enabled all CAD information will appear on the map Moving the slider left or right will fade or darken this information on the map respectively DELAF a s d lester sr m LwWlenbsskr T zELrotst y ST Josi OTT ST ce dimus wa ae kia v The Select Layers button is always at the top right of the map its
11. elf If the Incident Closest Unit or Unit panes are active the Select Layers button moves left to compensate v We advise leaving the layout options alone unless it is affecting workflow However if these settings do need to be changed the layout should be saved by going to File Map Settings gt Save or pressing Alt S This will save the map settings to the user s Employee Master profile The settings will then follow the user from one workstation or computer to another Y Should the settings not load automatically they can be manually loaded by going to File Map Settings Load or pressing AIt L 2013 CTS America 5 The Incidents Pane Incidents CLOSE Status Complaint Priority Location H TRAFFIC STOP 1 N PALAFOX H H ABBEH SUIC ALT VIO H o H STR FIRE APPL E H ADMINISTRATIVE 4 PENSACOLA o H ELECTRIC CONNECT O 911 VERIFICATION H H 911 VERIFICATION o Center On Incident Show Incident SMAHAFFEYGSUP SmartCADMap The Incidents Pane shows all CAD incidents that have a valid latitude and longitude values within the area designated by the Workstation and Full Extents as the dispatch area An incident must be selected to utilize the buttons at the bottom Clicking Center on Incident will center the map on the selected incident Clicking Show Incident will open the incident in SmartCAD kia V Centering on an incident can also be accomplished by clicking on Edit click
12. fter processing 1s complete The results are sorted automatically by the Distance column Unit options are available at the bottom of the pane If there are no results to display the Closest Units pane will not appear Closest Units 87 2202 30 4345 Ee Call Number Status Distance Travel Time a 01431813 m MEM NEN 604 0 11 53 847 SMAHAFFEY GSUP kia Y Ifthe Closest Units pane does not appear ensure that the destination is in the dispatch area Routes are only available for the agency s jurisdiction 6 Show Call List Right click on any point on the map and select Show Call List to display the Incidents Pane Only incidents with valid latitude and longitude values within the dispatch area will display in the list and on the map This pane can also be accessed by clicking INCIDENTS in the toolbar or clicking on the Window menu and selecting Show Call List For more information please refer to The Incidents Pane on page 6 7 Show Unit List Right click on any point on the map and select Show Unit List to display the Units Pane Only units transmitting valid latitude and longitude values within the dispatch area will display in the list and on the map This pane can also be accessed by clicking UNITS in the toolbar or clicking on the Window menu and selecting Show Unit List For more information please refer to The Units Pane on page 7 2013 CTS America 11 SmartCADMap 8 Show Layer Info Right cli
13. ing Center on v 2013 CTS America Incident entering the incident number and clicking OK If a given CAD incident is not seen on the list in SmartCADMap Open the incident from within SmartCAD to confirm the address has been validated and has valid latitude and longitude values in the dispatch area Coordinates of 00 00 will not display on a map of the continental United States as that 1s off the west coast of Africa If the SmartCAD window is either hidden or minimized clicking on Show Incident will appear to do nothing Bring SmartC AD to the front to show the incident window SmartCADMap The Units Pane Units CLOSE Call Number Status Comment AAG 10 08 T m 676 1051 ooz 108 0 TWRIS 10 06 orio 008 09 1051 968 969 964 W OSO 10 97 X65 0D Hos51 Follow Unit SMAHAFFEYGSUP The Units pane displays all units in the dispatch area that are transmitting valid latitude and longitude values to SmartCAD A unit must be selected to utilize the functions provided at the bottom of the pane Clicking Center on Unit will center the map on that unit Clicking Show Unit will open the Last Location window for that unit in SmartCAD Clicking Follow Unit will start following that unit on the map panning the map as the unit moves kia V Centering on a unit can also be accomplished by clicking on Edit clicking on Center on Unit entering the unit number and clicking O
14. lick off the menu With the Incidents pane enabled select Center on Incident n a cease l i an incident click Center On Incident Cerera n a With the Units pane enabled select a unit click Center On Unit To do this Sc eee eee Or use the mouse to click here key command Mapping Options from CAD View Show or hide the map Lookup gt Mapping gt Show Hide Map 1 Lookup gt Mapping gt Center on Center the map on ia MCI Incident or current incident 2 Right Click Incident select Mapping select Center on Incident 2013 CTS America 2l n a n a n a SmartCADMap To do this DRESS NS ETE S Or use the mouse to click here key command Mapping Options from CAD View Show the closest 27 MHYD Lookup gt Mapping gt Show Closest hydrants to a call Hydrants Show the closest l l n a MSU Lookup gt Mapping gt Show Closest Units units to a call Change the Full extents of the map to n a MSGE Lookup gt Mapping gt Set Global Extents the current view Return the map to l n a MGE Lookup gt Mapping Show Global Extents Full extents Return the map i MWE Lookup gt Mapping gt Show Workstation Workstation extents Extents E eas Lookup gt Mapping gt Set Workstation Workstation extents n a MSWE P pping Extents to the current view Validate address amp T MVAL Lookup gt Mapping gt Show Address center on map Validation Center on Map Pan North on the map Lookup gt Mapping gt Step Pan North Pan South on the map Lookup gt Mapping gt Step Pan
15. mmand Line CAD command menu Clicking on menu heading 2013 CTS America 14 Map Marker Menu SmartCADMap Right click on a map marker displayed on the map to receive options specific to that marker Selecting Marker Details will open the Map Marker Edit window in SmartCAD p 3 Map Marker Menu Marker Details HOSTAGE SITUATION Create Incident Create Marker 5how Closest Units Show Call List Show Unit List Show Layer Info Zoom Level Refresh Map CC OK CEN VEA casi imo gat 2013 CTS America TWR13 SE ST ET LI rT 15 Unit Menu SmartCADMap Right click on a unit displayed on the map to receive options available for that unit Clicking on the menu heading Unit Menu provides a selection of SmartCAD commands specific to units as available in the LookUp menu in SmartCAD Selecting Unit Details will open the Last Location window for the selected unit in SmartCAD select the Route To sub menu to route the unit to an existing Incident Create Incident Alt C fil i B Show Closest Units E Show Layer Info F5 2013 CTS America Unit Details 134 Update Address Of ION k Routing the Unit to an Incident Y l i A E TRAFFIC STOP KIDNAPPING AB BEH SUIC ALT VIO r ABANDON VEHICLE TRAFFIC STOP STR FIRE APPL AB BEH SUIC ALT ADMINISTRATIVE HEART CLAMMYY ELECTRIC CONNECT 911 VERIFICATION THEFT
16. n the unit assigned to the incident select Update Address Of select assigned incident Right click vehicle select Follow Vehicle select Set Follow Vehicle or Edit gt Follow Vehicle enter Vehicle number or With the Units pane active select a unit click Follow Unit Right click vehicle select Follow Vehicle select Clear Follow Vehicle or Edit gt Clear Follow Vehicle or With the Units pane active select the followed unit click Follow Unit 20 SmartCADMap To do this ico Or use the mouse to click here Mapping Options from Map View 1 Right click the new unit to be followed select Follow Unit select Set Follow Unit or Change followed 2 With the Units pane active select the units new unit to be followed click Follow Unit Note In either case the prior unit follow command will clear automatically Change the map Click Select Layers expand Map Layer configuration settings select or de select options Alt S File gt Map Settings gt Save configuration settings configuration settings Reset map configuration to File gt Map Settings gt Reset defaults Ctrl U 1 Window gt Pan gt Up or ane ee Ctrl Up 2 Hold down left click drag down Ctrl D 1 Window gt Pan gt Down or Beni au 2 Hold down left click drag up Ctrl L 1 Window gt Pan gt Left or pareve Ctrl Left 2 Hold down left click drag right Ctrl R 1 Window gt Pan gt Right or ae UU Ctrl Right 2 Hold down left click drag left C
17. or better informed decisions regarding who can be dispatched to a given incident Dispatchers are also able to initiate CAD functions directly from the map creating incidents or markers that are then transmitted to SmartCAD Product Version Number The content in this document refers to SmartCADMap version 9 1 Prerequisites SmartCADMap 9 1 requires Microsoft NET Framework 4 0 to be installed with all updates Support The CTS America Customer Support Team is available 24 hours a day 7 days a week Call toll free 1 800 374 0101 option 1 for assistance The Customer Support Team can also be contacted by e mail for non critical issues at support cts america com 2013 CTS America 1 Exploring the Interface SmartCADMap SmartCADMap upon first loading zooms to the Workstation Extents defined for the workstation in the CAD Configuration module If the user that this view is not accurate for the area covered the view can be modified by panning and or changing the zoom level The new settings can be saved by entering MSWE into the command line of SmartCAD The Toolbar The toolbar in SmartCADMap presents the user with six or seven options 1 2 3 4 5 6 Refresh Map This button as the name suggests refreshes the current map view This can also be accomplished by pressing F5 on the keyboard all Window Help B m mm wes B Clear Route This button will only appear when there is
18. these items create incidents and markers and route units Information Bubbles Clicking on a unit incident or marker will cause a bubble to pop up providing basic information about the selection In all cases clicking on the 1 will open the item in SmartCAD ADMINISTRATIVE Priority 4 Geo 3 02 639 AVL 1 day ago STALE Status Onscene Agency CTS Loc PENSACOLA GeofS0 43329 87 22008 Units Bark diii ETE 0 Ger 2 Comment 7 AS Incident Marker Context Menus There are four context menus in SmartCADMap Map Menu Incident Menu Map Marker Menu and Unit Menu These menus provide both CAD and mapping options making it possible for CAD functions to be initiated quickly and easily from the map Each of these menus are reached by right clicking the object in question and provide specialized options thereto Map Menu Map Menu Center Here Route Here Create Incident Create Marker Show Closest Units Show Call List Show Unit List Show Layer Info Zoom Level 1 Center Here Right click on a location on the map and select Center Here to center the map on a selected point 2013 CTS America 9 SmartCADMap 2 Route Here Right click on a location on the map and select Route Here then select a unit number to generate a route from that unit s current location to the selected location Map Menu 369 Center Here 23456 308 Route Here LAD3 Create Incident Alt
19. xtents or Window gt Zoom Level gt Full Extents Right click select Zoom Level Zoom to Workstation Ct W select Workstation Extents or Extents Window Zoom Level gt Workstation Extents Right click select Zoom Level select Zoom In or Zoom In Ctrl I Window gt Zoom Level gt Zoom In or Left click on the map scroll up on the mouse 2013 CTS America 19 F5 Show the call list on Right click select Show Call List or the map n a Left click INCIDENTS in the toolbar or Window gt Show Call List SmartCADMap To do this ico Or use the mouse to click here Mapping Options from Map View 7 Plot a route on the map not to an existing incident Place Unit on Incident Update Incident location or lat long with that of the on scene unit Follow a vehicle Clear Follow Vehicle 2013 CTS America Route Unit to j n a Incident a Alt F prompts for unit number Right click select Zoom Level select Zoom Out or Window gt Zoom Level gt Zoom Out or Left click on the map scroll down on the mouse Right click destination select Route Here select unit or Alt Left Click Drag unit to destination Right click unit select Route To select incident Alt Left click Drag unit to incident confirm assignment request select unit status in SmartCAD Alt Left click Drag incident to unit s location confirm update request select update option in SmartCAD or Right click o
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