User Manual FonB Elastix Module
Contents
1. Dashboard gt Dashboard Addons l My Extension Dashboard Applet Admin aa ma System Resources Processes Status Security a perse M Telephony Service l RUNNING v Dashboard s Instant Messaging Service NOT RUNNING v PBX Configuration ut Fax Service RUNNING CPU RAM SWAP amp Email Service RUNNING v Database Service RUNNING v CPU Info AMD A4 3300 APU with Radeon tm HD C Uptime 15 days 2 hour s 34 minute s W Web Server RUNNING v CPU Speed 2 483 90 MHz Memory usage RAM 1 010 41 Mb SWAP 2 047 99 Mb td Elastix Call Center Service NOT INSTALLED Click on Addons and you will be able to see FonB You can also search for it 1f for some reason you are unable to find it 9 EEE System Agenda Email Fax PBX am Addons Addons F7 Addon Market Filter By Available Name fog bs Showing 1 10 of 34 gt gt i by Nikita Rukavkov VOIP Laboratory Ltd Improve the security of your Elastix with Anti Hacker module Anti Hacker module protects your server and don t allow hackers attack the main services like ASTERISK WEB INTERFACE http https SSH VSFTPD ftp The module can detect the bruteforce Location After the installation Antihacker will appear under the Security gt AntiHacker tab More info Apstel Visual Dialplan 3 2 01 1 by Apstel vE 7 Apstel Visual Dialplan is an innovative visual modeling platform that enables average Elastix users to create validate a2. Beg ce Select Allow This application can capture what your microphone hears until you close the website Display by Last Name Display by First Name Show 25 conversations per page Save Changes Cancel Figure 3 General Settings You can configure the following options here a Language FonB supports multiple languages starting from release 1 0 5 By default you have option to select any language among Russian Traditional Chinese German Italian French Portuguese Urdu Arabic and Persian Since frontend is completely open there s a mechanism to add language file of your own choice Please contact your Network Admin in this case b Mobile Phone This is the place where you provide your Mobile Phone number for Mobile Callback Mobile number is used while Call Switching and or placing calls on your mobile from FonB Web Interface c Flash Mic Settings Flash Mic Settings are used to allow or deny the usage of multimedia resources by your browser These settings are related to Webphone within FonB Web User Portal d Display Preferences Allows you to select displaying name sorted by First Name or Last Name 16 User Manual for FonB Elastix Module e Maximum Page Size Allows you to select maximum entries per page in Call History and Contacts Page 3 2 2 Contacts Settings Contacts Page provide parameters to configure multiple contact types Settings General Contacts Rewrite rul
3. Now you can synchronize your persona Delete Contacts Delete All Your Contacts Continue Sign in to another account 2014 Google Google Home Terms of Service Privacy Policy Help Figure 5 Google Prompt for FonB Access In case you are not online same browser window will ask you to login and allow access Press Continue and then Grant Access Once done FonB will start synchronizing your Google Contacts awe Tass Call History S Contacts Settings Mute Q Quick Dial 7 Webphone i IP Phone Mobile Search contacts or type number to dial ss Dial Pad No Active Calls Settings General Contacts Rewrite rules Contacts Settings Google Contacts Revoke access to Google contacts O O gl e Contacts Processing record 275 of 503 Total 188 contacts imported Importing 4 Delete Contacts Delete All Your Contacts Figure 6 Google Contact Synchronization Notice that once you have imported the contacts you now have an option to Revoke the access Pressing this button will disconnect the allowed handshake between Google Server amp FonB and result in deleting your private Google Contacts from FonB Server 18 User Manual for FonB Elastix Module pPpPTLUIS Call History Contacts Settings a 4 Mute 7 Webphone IE IP Phone Mobile Search contacts or type number to dial ss Dial Pad No Active Calls Settings General Contacts Rewrite rules Contacts Settings Google C
4. another pattern Settings General Contacts Rewrite rules Replace Y in the beginning with Add Figure 12 Rewrite Rule Settings Replace Condition This can be used in our case of PSTN and SIP Trunk Access Codes We can create two rules that will replace 1 and any other International Country Code with 900 and 800 respectively Settings General Contacts Rewrite rules Replace vy 2 in the beginning with 800 Add she Match 1 in the beginning and replace it with 900 Vv Match 2 in the beginning and replace it with 800 lt gt lt gt Figure 13 Sample Rewrite Rules Match All can be used for cases when you have one single prefix to be used throughout the dialplan In most cases 9 is the prefix for all calls and you can use Match All and Prefix with 9 to meet your dialplan requirements Settings General Contacts Rewrite rules Match All Number v AND prefix it with Add Figure 14 Rewrite Rule Settings Match All Condition 22 User Manual for FonB Elastix Module 3 3 Contacts Page Now that you have already configured FonB properly it s the time to move ahead on Contacts Page The Contacts page allows you to view modify or interact with the contacts from different sources This section will discuss each component of Contacts Page in detail Contacts 1 1 213141516718 9 10 53 Select All Select None ola 7588 aptus ED QD Contacts 3 Amro mobie QE f 9 20 Internal Contacts Angelica NoLa
5. Communication Users Contacts Settings Activate your license Please enter your license key and press Activate License to activate corresponding FonB licenses r activation ke ACTIVATE LICENSE The number of defined users in users cfg exceeds the maximum allowed users Please buy additional licenses to use FonB for the add additional users Buy FonB Alternatively you can comment out the password fields of exceeding users in users cfg You are currently using unlicensed release of FonB Please buy the license from one of our distributors Get License If you have already purchased the license please activate them in the Activate Product field at the top of this page Click here if you wish to receive demo license valid for 30 days Activation Keys Web Users Mobile Users Issued Expired Remaining Days Check Validation You are currently using unlicensed release of FonB Please click here to register and receive the demo activation key on your email that will work for 30 days Once you receive the activation key enter it in the Activate License field to start using FonB License Inventory Mobility licenses 0 User Portal Licenses 0 Current User Count 5 Current User Count 5 Maximum Allowed Users D Maximum Allowed Users 0 Licenses to be purchased min 5 Licenses to be purchased min 5 For demonstration purposes we provide a 5 users fully featured FonB license valid for 30 days You can receive a demo license key by r
6. using IP Phone on his desk If he needs to move around within office he won t have to disconnect the call and instead he can simply switch it to VoIP client using FonB Mobile App And if he has to go out and catch a meeting he can always switch the call to his GSM Mobile connection using a single tap Once user reaches back home he can switch the same call again to his Webphone FonB as a solution can work in any type of medium Within corporate offices it is capable of connecting to your Asterisk System and the IP Phones when frontend is web portal If your server is accessible from the internet cloud you can use FonB Mobile to stay as a part of your organization by using it over Wireless Cellular Packet Data Network 3G 4G It should be noted that the call will stay connected and you can always switch the call in hand off state while moving from one network to other Worst case scenario will put the call on hold until you move in completely to the second network and get the call back FonB can also be used again once user has moved back to the home where he can use either Web or Mobile device to stay connected Please note that your Asterisk Extension MUST have an IP Phone configured in order to switch your call to IP Phone Similarly the Outbound Routes should be defined in your Asterisk System to provide you Mobile Callback ability Mobile Callback is also dependent upon Mobile Number field in Web Portal s Settings page Mobility can
7. you Nobody but you can see and use them 10 Total Contacts Count Collective number of contacts inclusive of all sources 11 Import CSV To Import and Sync a custom contact list from CSV file outlook format 12 Contact Editing Information To modify or delete any editable contact 13 Contact Source Google Highrise iPhone Internal or MyContacts 14 Contact Tag 15 Page Navigation 16 Selection Options Work on Editable Contacts 17 Number of Entries out of Total 18 Actional Button To Add Delete Import Filter or Synchronize contacts 24 User Manual for FonB Elastix Module 3 4 Call History Call History Page shows Unified Call History of all the accounts regardless of the device used for the cal Mobile IP Phone Webphone It is unified because it unifies the call logs and presents amp Show by Users it as a single report on evere supporting device ARE 1 8 9 10 11 12 13 14 15 16 1417 100 gt Outbound 3 obile A 7733 Umaid 2 gt Outbound E Saleem Umaid mobile 63 7733 Umaid gt outbound E Saleem Umaidfinovie A 7733 Umaid gt Outbound E Saleem Umaid mobile BP 7733 Umaid gt Outbound 7711 Dina E 733 Umaid gt outbound D amp APTUS Max mobie La 7733 Umaid EJ Saleem Umaid mobile i A 7733 Umaid gt outbound V 697711 Dina 63 7733 Umaid gt outbound Saleem Umaid moviic BP 7733 Umaid gt outbound 7711 Dina 9 A 7733 Uma
8. User Manual for FonB Elastix Module User Manual FonB Elastix Module User Manual for FonB Elastix Module Glossary User Manual for FonB Elastix Module Table of Contents Glossary Table of Contents 1 Introduction 2 Getting Started with FonB 2 1 Installing FonB 2 2 Activating FonB 2 3 Users Configuration 2 4 Settings 2 5 FonB Operation Modes 2 5 1 Setting Up Elastix Integration Mode 2 5 2 Setting Up Standalone Mode 3 1 Logging In 3 2 Settings Page 3 2 1 General a Language b Mobile Phone c Flash Mic Settings d Display Preferences e Maximum Page Size 3 2 2 Contacts Settings a Google Contacts Access b Highrise Account Access 3 2 3 Rewrite Rules 3 3 Contacts Page 3 4 Call History 3 5 Quick Dial amp Active Calls 3 5 1 Quick Dial 3 5 2 Webphone 3 5 3 Active Calls Panel 3 6 Mobility User Manual for FonB Elastix Module User Manual for FonB Elastix Module 1 Introduction Aptus FonB is a unified communication suite that provides Mobility Phonebook Synchronization Dialplan manipulation Voice Mail Management Unified call history and many other great features to your Elastix Server It is developed to introduce the true mobility for Elastix users FonB provides exceptional way of call switching or transferring to any of your communication devices i e IP Phone Webphone or Mobile Phone You can always switch your call from mobile to IP Phone or to Webphone with a single click without o
9. account click the My Info link top right then click the API token tab Verify and Sync Highrise No contacts were imported from Highrise To import your contacts from Highrise you need to click on Synchronize Highrise Contacts Delete Contacts Delete All Your Contacts Figure 8 Highrise Contacts Settings Once you press Verify and Sync Highrise FonB will start synchronizing your Highrise Contacts Settings General Contacts Rewrite rules Contacts Settings Google Contacts Grant access to mises contacts Goo le te Now you can synchronize your personal contacts with your Google account Learn more Contacts Highrise Contacts Highrise site name https highrisehq com Highrise authentication token Log into your Highrise account click the My Info link top right then click the API token tab Synching Processing record 163 of 343 Total 263 contacts imported Importing Delete Contacts Delete All Your Contacts Figure 9 Highrise Contacts Being Imported 20 User Manual for FonB Elastix Module You can quickly check if the contacts have been imported or not by going to Contacts Page right side You should see something like this on successful contact synchronizations Contacts Figure 10 Contacts Summary 3 2 3 Rewrite Rules Rewrite Rules are the set of manipulation principles that you can apply on your all contacts as a whole so that they can match the Asterisk Dialplan y
10. ad Outbound a i z 0 lg BA 7581 Scarlet Johansan Drop Conference Transfer Pressing allow will start the call The webphone icon in Active Call Panel will be stable green showing ringing state Notice that there is no timer in the active call panel indicating that call has not yet started aI Tiss Call History Contacts Settings 8 7582 Henry Belaboa 4 Mute Q 7581 x 7 Webphone IE IP Phone Mobile 2 7581 Scarlet Johansan Dial Pad gt Outbound x LL Pad 0 iB E 3 7581 Scarlet Johansan Drop Hold Conference Transfer Phone Mobile Now the moment 7581 answers the call the timer will start and Webphone will go in blinking state 29 User Manual for FonB Elastix Module awe Tiss Call History Contacts Settings Mute Q 7581 x 4 Webphone IE IP Phone Mobile 2 7581 Scarlet Johansan Dial Pad gt Outbound 00 13 x I z AR IE E 7581 Scarlet Johansan Drop Hold Conference Transfer Phone Mobile Once the call has been established it can be switched to any other available device let s say IP Phone In order to switch this call to IP Phone user will have to simply click the IP Phone icon The moment it is pressed IP Phone Icon turns Orange showing the trying state apPTUS Call History Contacts Settings Mute Q 7581 x Webphone IE IP Phone Mobile 2 7581 Scarlet Johansan Dial Pad Outbound 00 04 x ll qa gt ig BA 7581 Scar
11. backend Usually you don t need to alter any of the field here in this section under normal circumstances and thus this section is used for advanced users or for troubleshooting purposes User License Contacts s FreePBX Elastix st H 5489 Tonb FonB Listen Port RedirectPath o Asterisk VoiceMail Directory var spooV asterisk voicema Lame Path usr bin lame rs cfg Config File FonB Base Directory usr share FonB merci Contig Fue etc phoneb users cfg Path Asterisk Monitor Php CGI Path usrocal php5 4 bin php c var spool asterisk monitor Directory Path CallHistorylgnore cfg Config File Path etc phoneb calihistoryigne Asterisk CDR MySQL Database Configuration To access and display Call History records for Asterisk Manager Interface AMI Active Calls and Call Switching are all done with AMI FonB MySQL Database Configuration Phonebook and Contacts are all saved here extensions AMI Port 03 Mysql Mysql asteriskuse Username Username AMI Mysql Mysql Password Password Password AMI os rea eee ie F ES admin Server 127 0 0 1 Server 27 0 0 1 j Hostname Hostname FonB Asterisk AMI Host 127 0 0 1 ont CDR asteriskcdrdb Database Database Disable Asterisk To See Debuc di Debug 9 CDR Table Save Settings Cancel my changes 2 5 FonB Operation Modes FonB can work in two user modes First one is Standalone Mode where users will be able to use FonB on different listening port 8889 by default FonB GUI wor
12. be explained by this example Let us assume that user is logged in with extension 7582 and is calling 7581 Under normal conditions the Quick Dial panel will be visible as under awe Tiss Call History Contacts Settings gt Mute Search contacts or type number to dial ss Dial Pad No Active Calls Using Quick Dial user can simply start dialing the name or number of extension to be called in this case 7581 28 User Manual for FonB Elastix Module C Contacts Settings CAN gt Webphone IE IP Phone Mobile all History A Development xam 7583 A Development Albert Einstein 7588 fA Development John Smith A Development Henry Belaboa 7582 4 Development Scarlet Johansan 7581 i 3 7582 Henry Belaboa Missed D 7561 Scarlet Johansan it 00 19 arlet Johansan it 00 19 User needs to select the extension to be called Once done press the Webphone to initiate call using your web browser Since the call needs to use hardware resources mic speaker etc of the computer browser will prompt to allow or deny the access to them The Orange Colored webphone shows the pre ringing Trying State lt G O 10 0 8 6 fonb callhistory amp http 10 0 8 6 wants to use your microphone Deny Allow aw Tiss Call History Contacts Settings 4Mute Q 7581 x Webphone IE IP Phone Mobile 2 7581 Scarlet Johansan Dial P
13. bel D amp 0 My Contacts Ashra 4 QE bij 5 Speed Dial Contacts A 9 amp 699 iPhone Contacts A amp 334 Google Contacts mis 6 amp 263 Highrise Contacts q9 800 OBO Creme QE 10 D QE omo fur DE QE D QE D D 5 D D D D QD DY my 6 QE 9 10 53 Actions Recent Imports G a de aptus aptus aptus aptus aptus re sossgfen UE ND Ww A on mn oO Figure 15 Contacts Page 1 Quick Search Provides you functionality to quickly search any contact or number It works on Search as you type principle and starts providing you results as you start typing the name or number You can search contacts of specific tag group or company as well using Quick Search 23 User Manual for FonB Elastix Module 2 Contact Name The name of the contact 3 Number The number of the contact 4 Organization Name 5 Source Group Label found within the source where contact 1s residing thus 1f you have a label of Partner under certain contact in Highrise it will be shown here and so on 6 Calling Options Available options using which you can call the corresponding option The Calling Option can be either of Webphone IP Phone and Mobile Phone 7 Synchronization Summary Shows you the source and count of synchronization 8 Sync Now Press to Synchronize the corresponding contacts right now 9 Private Indication that these contacts are private to
14. egistering yourself here Commercial licenses can be purchased from here Once you receive your activation key simply put it in Activate Your License section right on this page and press Activate License button Once you press it you will have a screen like below for couple of seconds and after successful activation you will be redirected to Login Page User Manual for FonB Elastix Module lt 6 10 0 8 177 indexphp menu fonb elastix System Agenda Email Fax PBX FonB FonB Settings FonB FonB Settings Fm wt HS LL Linking With Unified Communication Users Contacts Settings Activate your license Please enter your license key and press Activate License to activate corresponding FonB licenses D291531923068647200 ACTIVATE LICENSE Al 2 3 Users Configuration The next step after activation is configuring your users In FonB Settings under Users tab you will see a user screen like below 10 User Manual for FonB Elastix Module 6 10 0 8 177 index php menu fonbadmin Ociastix Beas Agenda FonB Settings FonB Settings cd Linking With Unified Communication JUECUE OUD a 7 PT Membership Users License Contacts Settings Ring Group membership Choose which extensions you want to enable with FonB FonB License Statistics Web 0 5 Mobile 0 5 b Spy Rights User Name Extension Password Ring pluct O Company Department Spy Groups Queu Max No Password Extens
15. es Contacts Settings Google Contacts Grant access to Google contacts 0 ogle Now you can synchronize your personal contacts with your Google account Learn more da de Q qa 7 Highrise Contacts Highrise site name https highrisehq com Highrise authentication token Log into your Highrise account click the My Info link top right then click the API token tab Verify and Sync Highrise 256 contacts imported from Highrise Delete Contacts Delete All Your Contacts Figure 4 Contacts Settings a Google Contacts Access You can provide FonB access to your Google Contacts by clicking on Grant access to Google contacts button This will open another browser window asking you to login if you are not logged in to your Google Account in current browser or to allow access of FonB to your Google Contacts 17 User Manual for FonB Elastix Module aa Tiss Call History Contacts Settings Mute gt Webphone IE IP Phone Mobile Search contacts or type number to dial sss Dial Pad No Active Calls Google Accounts Google Chrome amp https www google com a UniversalLogin continue Settings Google accounts General Contacts Rewrite rules A third party service is requesting permission to access your Google Account Contacts Settings Please select an account that you would like to use max aptus com default support aptus com Google Contacts Grant access to Google contacts
16. g D A 7581 Scarlet Johansan Drop Hold Conference Transfer WebPhone Phone The call can still be switched to any other device again and again without any notice to other party 31
17. iceMail Directory Nar spoolasterisk voicema Lame Path usr binflame FonB Base Directory usr share FonB me oe etc phoneb users ctg Php CGI Path usr ocal php5 4 bin php c oe ee var spool asterisk monitor CallHistorylgnore ctg Config File Path etc phoneb calihistoryigno 3 1 Logging In After the installation and configuration you can now open FonB on your browser by navigating to your FonB Tab in Elastix It will log you in automatically provided that your extension is mapped with Elastix username 3 2 Settings Page As the name indicates Settings Page is where you set things up to be used in FonB The Settings Page has three sub pages which are General Contacts amp Rewrite Rules I Tiss Call History Contacts Settings 4 Mute Q Quick Dia 7 Webphone IE IP Phone Mobile Search contacts or type number to dial ss Dial Pad No Active Calls Settings General Contacts Rewrite rules Figure 2 Settings Page 3 2 1 General This page provides setup for general parameters related to FonB operations 15 User Manual for FonB Elastix Module Settings General Contacts General Settings Language Mobile Phone Flash Mic Settings Display Preferences Maximum page size Rewrite rules English 7 Your mobile number is used for transferring calls Adobe Flash Player Settings Privacy Allow 10 0 8 167 to access your camera and microphone OO Alow Deny _ Remember
18. id gt Outbound 63 7711 Dina i 3 7733 Umaid gt Outbound Conference A 7733 Umaid gt Outbound 7582 Henry Belaboa i 7733 Umaid gt Outbound 7582 Henry Belaboa i 63 7733 Umaid gt outbound 1 lEsawrs Max mobile i O 7733 Umaid D D amp Max APTUS movie CPP 00528676505 AE Ol 7 Thursday 19th of Dec 2013 12 28 pm 2 months old 00 16 Duration 1 al 16 Recording lt 7 Figure 16 Call History Page Q Advanced Search 19 19 Dec 01 11 pm 19 Dec 01 11 pm 19 Dec 01 11 pm 8 19 Dec 01 11 pm 19 Dec 12 58 pm 19 Dec 12 55 pm 19 Dec 12 55 pm 19 Dec 12 51 pm 19 Dec 12 50 pm 19 Dec 12 42 pm 19 Dec 12 42 pm 19 Dec 12 36 pm 19 Dec 12 35 pm 19 Dec 12 29 pm 19 Dec 12 28 pm XXXX XXXX XXXX XXXX XXXX 00 18 00 06 01 07 03 29 XXXX 00 05 00 25 1 O 01 11 00 16 13 l Search by Dialed Number Provides realtime search mechanisms to look for a dialled received or missed call number 2 User Extension Extension that is selected for Call History 3 Other Extension Number to which or from which call has been made 25 User Manual for FonB Elastix Module 4 Contact Tag 5 Contact Source Google Highrise iPhone Internal or MyContacts 6 Call Direction Outbound Inbound or Missed 7 Contact Source Tag 8 Call Date amp Time 9 Recorded Call Icon Indicated that this call was recorded 10 Call Duration 11 Contact Source Icon
19. io None None f 3002 No Password Extension None None n 7010 7010 None None N 7011 7011 No Password Extension None None None A 7012 7 No Password Extension Ane None None Password Definition Brasizalion Department Password Value Type Extension Name Company Department Password Spy Type Ring Queues Groups Deleted X Add FonB will automatically detect the defined users from Elastix PBX settings however you will be required to modify some fields that will put direct effect on user s FonB usage These settings are defined as under Product FonB is available in three options 1 e FonB Web FonB Mobile and FonB Combo Mobile Web Here you will define the feature set license to be assigned to each user For example you have 2 FonB Mobile 3 FonB Web and 4 FonB Combo Licenses you will assign here the corresponding license to different users as per your plan No Password should be selected if you want FonB to be disabled for that particular user Password Password of user Company Organization Name related to Call History Filters Department Department Name related to Call History Filters Spy Spy rights assigned to this user Activates only if Password is defined Ring Groups Ring Groups user is part of Same as PBX Settings Queue Groups Queue Groups user is part of Same as PBX Settings 11 User Manual for FonB Elastix Module 2 4 Settings FonB works by having an integration hooks with your Elastix Server at the
20. ks here independently without Elastix GUI integration The second option to use FonB is using Elastix Integration Mode where user is defined in Elastix Users menu assigned an extension which is further configured in FonB Users Section under FonB Settings page 12 User Manual for FonB Elastix Module e G 10 0 8 177 8889 fonb login AG Extension Number Pin Code Login 6 10 0 8 177 index php menu fonbadminapp elastix FonB Settings FonB FonB 13 User Manual for FonB Elastix Module 2 5 1 Setting Up Elastix Integration Mode Elastix Integration Mode is FonB s way of exclusive operation without going outside the Elastix GUI It provides two main advantages First the convergence of multiple systems in one window The end users will not require opening any new window or any IP address to browse and use FonB The second advantage is to the administrators who don t need to control two different credential schemes in order to manage FonB users This approach can also hide advanced FonB settings from Non Admin end user accounts To enable this mode you will have to create Elastix user first with proper access level Thus to create a simple Non admin user navigate to System gt Users tab and press Create New User Ce a 10 0 8 177 index php menu userlist Oeclastix ang System Dashboard Network Shutdown Hardware Detector Updates Backup Restore Preferences Grou
21. let Johansan Drop Hold Conference Transfer Mobile The IP Phone icon will turn flashing green when it is answered At the same time Webphone Icon is no more colored showing that the call has been switched completely to IP Phone The complete process takes milliseconds for handoff which is minor enough to be taken as seamless by the other party aw Tiss Call History Contacts Settings Mute Q 7581 x 7 Webphone a IP Phone Mobile 2 7581 Scarlet Johansan Dial Pad Outbound 13 08 x L 0 la E 7581 Scarlet Johansan Drop Hold Conference Transfer WebPhone Mobile Now if the user wants to switch the same call to his mobile phone all that is needed to be done is to press the Mobile Call back button Notice that the mobile icon will turn orange when pressed indicating the trying state 30 User Manual for FonB Elastix Module apPTUIS Call History Contacts Settings Mute Q 7581 x 7 Webphone IE IP Phone Mobile 2 7581 Scarlet Johansan Dial Pad Outbound 33 44 x a ae 0 ig 7581 Scarlet Johansan Drop Hold Conference Transfer WebPhone The call will be switched to mobile without other party noticing as soon as you answer the call on the mobile number you assigned in settings page aw Tiss Call History Contacts Settings CEA 4 Mute Q 7581 x 7 Webphone IE IP Phone Mobile 2 7581 Scarlet Johansan Dial Pad Outbound 33 59 gt i 0 l
22. nd deploy dialplans in an easy convenient and natural way With Visual Dialplan users can efficiently generate simple and comple mera E Location After the installation the Visual Dialplan menu will appear under the PBX tab m More info FonB INSTALL 6s by Aptus Tel Z Aptus FonB is a unified communication suite that provides Mobility Phonebook Synchronization Dialplan manipulation Voice Mail Management Unified call history and many other great features to your Elastix Server Location After the installation FonB tab will appear next to the Extras tab More info Click Trial 1f you re looking to use FonB as a demo In case of purchasing you will have to click Buy button Once FonB is installed in your Elastix System it will appear in the last tab as shown in image below User Manual for FonB Elastix Module D 10 0 8 177 index php menu pbxconfig elastix System Agenda Email PBX Configuration Operator Panel Monitoring Batch Configurations Tools sh IP Provider PBX Configuration FonB gt Bas Addons Add Extension Extensions Add an Extension PRET EE Feature Codes Max lt 3001 gt General Settings Please select your Device below then click Submit Security Hess lt 3002 gt Outbound Routes Device 7010 lt 7010 gt Trunks 7011 lt 7011 gt PRES Device Generic SIP Device 7012 lt 7012 gt Zap Channel DIDS Announcements Submit Blacklist CallerID Lookup So
23. ng to someone or even in about to answer a ringing call Active Call Panel is the place where you are going to view this activity Search contacts or type number to dial ss Dial Pad gt gt Outbound z L O IE A 7581 Scarlet Johansan Drop Hold Conference Transfer Phone Mobile Active call is not visible when there is no calling activity in progress Users are able to manage their calls through the Active Calls panel putting calls into a conference holding muting hanging up and transferring Call Transfer is one of the powerful features of FonB Active Call where a user can transfer and switch a call between IP Phone Mobile and Webphone without disturbing the conversation with the other party 3 6 Mobility Mobility is the feature provided by FonB that allows users to transfer an ongoing call from one device to another without other party noticing The device may be one of the following e IP Phone registered in Asterisk e Mobile Phone e Webphone transforming your browser into a Softphone Any ongoing call can be switched between these three devices using the corresponding buttons The innovate design of FonB doesn t allow the other party to feel any switching in the active call thus the switching is seamless to avoid any interruption in the conversation which allows the users abundant freedom in movement while having the conversation User can start a call to any 27 User Manual for FonB Elastix Module client
24. ontacts Revoke access to Google contacts G O O e Q gle 334 contacts imported Delete Contacts Delete All Your Contacts Contacts Figure 7 Revoke Google Access Option You can also revoke the same access without even logging in to FonB from within your Gmail Settings Settings gt Accounts gt Change Account Settings gt Security gt Account Permissions b Highrise Account Access Highrise account is mandatory to go ahead with this option Please be informed that Highrise CRM is a third party cloud based CRM solution by 37 Signals FonB has no control over prices and plans available at Highrise website To Synchronize Highrise Contacts you must have the Highrise Authentication Token amp your Highrise Subdomain Site Name You can find Authentication Token in your Highrise Account My Info gt API Token Highrise Subdomain is common for single organization and thus you can always ask for it from your Network Admin if you don t have it Once you have both of these parameters you can enter them in your Highrise Contacts Settings 19 User Manual for FonB Elastix Module Settings General Contacts Rewrite rules Contacts Settings Now you can synchronize your personal contacts with your Google account Learn more Google Contacts Grant access to Google contacts Google Q Contacts Highrise Contacts Highrise site name https highrisehq com Highrise authentication token Log into your Highrise
25. ou are using Let s suppose that you have Nationwide Numbers starting with 1 You have a PSTN line for these numbers and access code for this line is 9 All other International Numbers should use SIP Trunk with Access Code 8 Now every time you are dialing a local number that has been saved in your Google Contacts with 1 in the beginning you have to prefix 9 with it and replace with 00 Similarly any other International number should be prefixed with 8 and the sign is to be replaced with 00 Here is where Rewrite Rules become handy You can create two rules to tackle this problem First you can replace 1 with 900 whereas in second rule you will be replacing 2 to 9 with 8002 to 8009 Your FonB Web Mobile and IP Phone Interfaces will become ready to dial by name once you do it Rewrite Rules are drag and drop based graphical rules that becomes applicable once certain conditions are met There are three conditions you can deal with Match condition asks you to provide a pattern to look and prefix with another pattern It will not strip out any digit from the matched numbers rather it will just append them with the prefix you are providing here 21 User Manual for FonB Elastix Module Settings General Contacts Rewrite rules Match v in the beginning AND prefix it with Add Figure 11 Rewrite Rule Settings Match Condition Replace condition will ask you to provide a certain pattern to be matched and replaced by
26. p Permissions Login Name Ex John Doe Password Retype password Histor a i 4 Group Extension v Extension J Mail Profile Webmail User Webmail Domain 7010 Webmail Password Elastix is licensed under GPL by PaloSanto Solutions 2006 2014 Provide the login name password and assign extension configured in FonB Don t forget to select Extension in Group option if you want to configure a non admin user Creating the user in similar way but with Administrator Group will create FonB Admin with Settings and advanced configuration available in their profile Please note that the extension associated with the user in this section will enable automatic login of corresponding FonB profile within Elastix 2 5 2 Setting Up Standalone Mode Standalone mode will enable FonB listening to port specified in FonB Settings Page Administrator will have to define these users only in FonB configuration FonB gt FonB Settings gt Users FonB Listening Port and FonB Redirect Path will define the complete URL used to access FonB Thus in the example mentioned under FonB Access URL will be http 10 0 8 177 8889 OR http 10 0 8 177 fonb 14 User Manual for FonB Elastix Module lt 6 10 0 8 177 index php menu fonb 9 EEE FonB Settings FonB FonB Settings LEON HE LL Linking With Unified Communication FonB Settings FreePBX Elastix 3 8885 Tonb FonB Listen Port RedirectPath onb Asterisk Vo
27. s Indicated one or more sources where a contact belongs to 12 Call Details 13 Highrise Note 14 Upload Note to Highrise Server Provides you an option to upload the note text along with call to the Highrise directly 15 Go To Highrise Page Shortcut to navigate through corresponding Highrise Account 16 Recorded Call Playing Option 17 Download Recorded Call 18 Contact Selection Filter To Show only Calls by Users Departments or by one particular user Any Direction 19 Advanced Call Search filters to search by direction date or duration 26 User Manual for FonB Elastix Module 3 5 Quick Dial amp Active Calls 3 5 1 Quick Dial Using Quick Dial a user can make and receive calls and perform in call actions All types of contacts are integrated with Active Calls amp Quick Dial as well A user can therefore dial any desired contact using the appropriate calling method within FonB 3 5 2 Webphone An important part of Quick Dial is the Webphone Webphone transforms the web browser into a real working software based IP Phone using underlying technologies of WebRTC and Flash WebRTC is considered the most recent and better with codecs so it s used by default However when browsers and systems lack the support for it Flash is used as the fallback option 3 5 3 Active Calls Panel Active Call Panel shows any calling activity going on in the currently logged in extension Thus if you are dialing a number or talki
28. ther party noticing that call has now switched FonB is available in 4 different platforms As a User Portal for Asterisk 1t can be used as web service on your web browser from where you can make receive switch calls to your mobile device FonB Mobile is available for iPhone and Android as well The mobile app is the real form of mobility we introduce to your Elastix Here is a quick link to the demo what FonB is capable of FonB also synchronize your contacts from Highrise Google and Mobile It makes it easy for users to merge and sync contacts so that a unified phonebook is provided in Web Browser Smartphone and IP Phone FonB differentiate contacts from different platforms Google Highrise Mobile Internal Extensions Speed Dials along with the comprehensive Call History Not only this it will also provide integration and support your mobile contacts iPhone amp Android It also allows seamless Call Switching between multiple devices 2 Getting Started with FonB 2 1 Installing FonB You will need to install FonB in order for it to be available for your organization FonB is available in your Addons market as both Trial as well as Commercial addon You will have to go to the last Arrowed Tab as indicated in this image User Manual for FonB Elastix Module gt D 1008 114 indexphp PBX Dashboard Network Users Shutdown Hardware Detector Updates Backup Restore Pref
29. urces Day Night Control Follow Me IVR Queue Priorities 2 2 Activating FonB Once FonB is installed you have to activate it to start using its features The first screen you will see after installation and navigating to FonB will be your license amp users summary FonB Elastix Module will automatically detect the users defined in your Elastix PBX settings and will provide you an option to associate them with FonB in this screen User Manual for FonB Elastix Module Oelastix FonB Settings FonB FonB Settings at HE pm Linking With Unified Communication License Contacts Settings Choose which extensions you want to enable with FonB FonB License Statistics Web 0 0 Mobile 0 0 Password Ring Product Company Department Spy Groups Queues FR 3001 Max No Password Extension None None None f 3002 Hess No Password Extension None None None FR 7010 7010 No Password Extension None None None fn 7011 7011 No Password Extension None None None A 7012 7012 No Password Extension None None None Update Extension Name Company Department Password Spy Type Ring Queues Groups Extensi Department pas Spy Ex Deleted v Add Your current License status is shown License Tab This page provides option to view the licensing summary as well as to activate any valid license demo or commercial User Manual for FonB Elastix Module 9 IEEE System Agenda FonB Settings FonB Settings wt HS Linking With Unified
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