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Courier V.Everything Internal Modem: Getting Started
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1. Setups for Common Windows Software Packages 4 5 D After the search is complete go to the Modems list and select US Robotics Dual Standard 28800 and then select OK Prodigy 1 stat Prodigy 2 From the Prodigy SIGN ON window select Comm Options Setup 3 From the Set Up window select a Modem Speed of 9600 bps and select the Communications Port that the Courier is using then select OK Primary Phone Number Modem Speed bps 1 708 555 5555 2400 Network Symbol a Help Alternate Phone Number Modem Speed bps OLO pani Please Note 9600 2 Not all modem l Network Symbol Q 14400 e Communications Port Dialing Options for this session E COM 1 OC0M3 Dial with my Primary Number speeds available in all areas COM 2 COM 4 Dial with my Aftemote Number Dial the PRODIGY Phone Directory Phone Type Note Alternate number may not be Tone Pulse available when primary is working A Save settings for future sessions 4 6 Courier V Everything Internal Modem Getting Started Trumpet Winsock 1 From Windows double click the Trumpet Winsock icon Select Dialler and then Edit Scripts 2 Open the LOGIN CMD file Change these lines output AT amp F1 13 input 10 OK n output atdt lt phone number to dial Exit and save the changes you made 4 From File Setup under SLIP Port enter the COM port number that the Courier is using its Baud Rate and check
2. 3 6 Courier V Everything Internal Modems Getting Started Windows 3 x First try testing the Courier by following the steps below Use any communications software package for this test For example Windows includes Terminal a minimally equipped communications program Because Terminal supports serial port rates of up to only 19200 Quick Link II Fax is used in this example 1 Install and then start Quick Link 2 Click Setup Line Settings Make the following settings If you are using a computer with a serial port that cannot support high speeds choose 19200 Then click OK Line Settings x Baud Rate E M r Data bits Parity Stop bits C4 None 61 C5 C Odd C 1 5 CB C Even C2 C C Mark Flow control Cs C Space Hardware Xon Xoff C None Cancel Hep 3 Click Setup Modem Setup Select the COM Port that the Courier is using the one you set using the jumpers in Chapter 2 Click OK 4 Inthe terminal window type AT Enter The Courier should respond OK Communicating with the Courier 3 7 If you don t get an OK response refer to Chapter 16 Troubleshooting in the Courier Modems Command Reference manual D Dial the US Robotics BBS at 847 982 5092 For example ATDT18479825092 Enter dials the U S Robotics BBS as a long distance call NOTE If you need to dial 9 to get an outside line dial as in this example ATDT9 18479825092 lt Enter gt If yo
3. Hardware Handshake You re now ready to call your Internet service provider Select Dialler Login Win CIM CompuServe 1 From Windows Main double click on Control Panel From Control Panel double click on Ports Set the COM port that the Courier is using to 19200 baud rate and Hardware flow control 2 Start the WinCIM program and select Special and then Session Settings Make sure that you choose the COM port that the Courier is using and set the baud rate to 19200 J From the Special pull down menu select Modem Control Strings Your modem type should be Current and Initialize should show this string AT amp F amp B1 amp HI1 amp R2 amp A3 amp K3X4 M Reset should show amp F Connect should show CONNECT and Suffix should show M Setups for Common Windows Software Packages 4 7 WinFax PRO 4 0 1 During installation you are asked the following question Do you want Setup to test COM ports for a fax device Select Yes 2 When the following screen appears choose as the Model U S Robotics Inc Courier Dual Standard FAX and then select Continue Delrina WinFax PRO 4 0 Setup F Select a fax modem for WinFax PRO 4 0 to use If your fax modem does not appear on the fax modem Model list choose the Generic entry at the top of the list Fax Modem e edes Type tasi O Model Init AT amp F amp H1S7 555 0 Reset FO SMS X Use Hardware Flow Control This fax modem has been tested a
4. 2 0 for Windows 4 4 1 From the Smart Setup window go to the Your Modem area and select USRobotics Courier HST Dual Standard Smart Setup Your Computer Name US ROBOTICS Your Modem Cancel USRobotics HST Dual Standard Serial Port COM2 Network TCPAP s 2 Select the serial port and the protocol running on the network into which you ll be dialing and then select OK Courier V Everything Internal Modem Getting Started ProComm Plus 2 0 for Windows Double click on the PROCOMM PLUS icon Select Setup and then Setup Select Data Modem Connection and then Connection Setup as shown in the following window Cument onsaction dinci consect Nene T dise poden pacing Oriat haud pate T Desp QTR te hang up fiszso pi T Doop OTR between calle T Mise harderane ou contrat rs 4 Select Install New Modem or Connection Under AutoDetect select Start Search Install Modem Modems direct connect Generic AT amp T Class 1 Fax 19200 Data Modem Generic AT amp T Class 2 Fax 19200 Data Modem Generic AT amp T Class 1 Fax 14400 Data Modem Generic AT amp T Class 2 Fax 14400 Data Modem Generic AT amp T Class 1 Fax 9600 Data Modem Generic Rockwell Class 1 Fax 14400 Data Modem Port Selection Auto Detect no port connection KJ Com1 local connection Com2 local connection Com3 local connection Com4 local connection Com5 local connection
5. 3 or 4 position the jumpers in one of the following ways ABC ABC COMI COM3 ABC ABC COM2 COM4 Figure 2 6 Setting the COM Port Jumpers d Continue with Setting the DIP Switches Installing the Courier 2 7 Setting the DIP Switches The DIP Dual In line Package switches are located on the bracket of the Courier The default settings are suitable for most applications but review this section to be sure they suit yours We AY ee Table 2 1 DIP Switch Settings DIP Switch 1 For Factory More Setting Setting Effect Info OFF OFF DTR normal Ch6 ON Ignore DTR OFF OFF Verbal result codes Ch5 ON Numeric result codes ON OFF Suppress result codes Ch5 ON Display result codes OFF OFF Echo offline commands Ch 2 ON Don t echo offline commands ON OFF Auto answer Ch3 ON Don t auto answer OFF OFF Normal Carrier Detect Ch 6 ON Carrier Detect always on OFF OFF Display all result codes Ch5 ON Display result codes only when originating calls For more information refer to the indicated chapter in the Courier Modems Command Reference 2 8 Courier V Everything Internal Modems Getting Started For DIP Factory More Switch Setting Setting Effect Info 8 ON OFF Ignore AT commands dumb mode Ch 1 ON Act on AT commands smart mode 9 OFF OFF Disconnect on Ch2 ON Don t disconnect on 10 OFF OFF Load the configuration that is stor
6. Connectone end of the phone cable to the wall jack and the other end to the Courier port labeled JACK 2 If you have a telephone that you d like to connect to the Courier plug its cable into the Courier port labeled PHONE 3 Continue with Chapter 3 Communicating with the Courier 2 12 Courier V Everything Internal Modems Getting Started Chapter 3 Communicating with the Courier The methods of verifying communication with the Courier vary depending on the operating system your computer uses Windows 95 DOS Windows 3 x OS 2 Windows NT Linux This chapter provides advice about how to get many popular operating systems to communicate with the Courier The last section Testing the Courier explains how to verify that your Courier and software are working together correctly Windows 95 The first time you start Windows 95 after you ve installed the Courier Windows 95 will auto detect the Courier Windows 95 has built in support for Couriers but since the Courier has been updated since the release of Windows 95 you need to supply Windows 95 with an updated INF file so it can properly identify your Courier The latest INF file is always available from our BBS and our ftp site Getting the INF File 1 Poweron your computer with the modem installed As Windows 95 loads it presents a New Hardware Found panel Select Standard Modem Communicating with the Courier 3 1 2 Start a communications software package such as HyperTe
7. High Speed Connections The Fax on Demand number is 800 762 6163 1 4 Courier V Everything Internal Modems Getting Started V Everything The Courier provides full support of the V 34 standard V Fast Class V 32 terbo and many other modulation schemes spanning the range of speeds between 33 6 Kbps and 300 bps We call this unique combination of abilities V Everything See the Compatibility section in Appendix B Technical Specifications for details Flash ROM Upgradability Courier modems are software upgradable using XMODEM file transfers allowing you quick easy access to updates of the Courier s technology See Chapter 17 Upgrading the Courier s Software in the Courier Modems Command Reference manual Dial Security The Courier s dial security functionality is part of its operating software which allows you to control access at a modem to modem level instead of using software that runs on the host computer With Dial Security you can prevent unauthorized access to a system through the use of password prompting and dialback Refer to Chapter 9 Dial Security in the Courier Modems Command Reference manual Remote Configuration and Diagnostics You can remotely configure and test the Courier If you area network administrator supporting remote users this feature can save you time and money Refer to Chapter 8 Remote Access in the Courier Modems Command Reference manual Adaptive Speed Leveling ASL Couriers
8. 3 9 WinFax PRO 4 8 WinMSD 3 9 WinOS2 3 12 Winsock 4 7 Y YMODEM file transfer protocol 1 2 Z ZMODEM file transfer protocol 1 2 Index L3
9. Accessing Corporate Networks Remotely Dialing in to a remote network requires remote access software When you dial in to a network the software makes your remote computer appear to the network as locally attached You can then use your network just as you would if you were there send mail print files and access LAN drives A remote access package is included with the Courier Calling Bulletin Board Systems BBSs Calling a BBS requires communications software that does terminal emulation The software should also support common standard file transfer protocols such as YMODEM and ZMODEM A communications software package is included with the Courier Sending Facsimiles or Files Most communications software packages support file transfers and many support fax operations You can use fax capable software to call fax machines or other fax modems and send facsimiles 1 2 Courier V Everything Internal Modems Getting Started Courier Controls and Connectors This section shows the DIP switches and connectors on the Courier and indicates where to find more information about each I m ly Jumpers SEE PAGES 2 4 amp 2 7 To Telephone SEE PAGE 2 12 To Wall Jack SEE PAGE 2 12 DIP Switches SEE PAGE 2 8 4 Figure 1 1 The Courier V Everything Modem The Courier 1 3 Features 33 6 Kbps Connectivity The Courier contains software that enables 31 2 and 33 6 Kbps con
10. Robotics The Intelligent Choice in Information Access Courier V Everything Internal Modem Getting Started FINAL 4 96 p n 1 024 493 1996 U S Robotics Access Corp 8100 North McCormick Blvd Skokie IL 60076 2999 All Rights Reserved U S Robotics and the U S Robotics logo are registered trademarks of U S Robotics Access Corp V Fast Class and V FC are trademarks of Rockwell International Any trademarks tradenames service marks or service names owned or registered by any other company and used in this manual are the property of their respective companies 1996 U S Robotics Access Corp 8100 N McCormick Blvd Skokie IL 60076 2999 USA Table of Contents About This Manual iii We Welcome Your Suggestions eee iii Chapter 1 The Courier 1 1 Courier Controls and Connectors eee 1 3 Fe tut6S ote etre ee re ri eager repe deter 1 4 Chapter 2 Installing the Courier 2 1 What YouNeed tet delete aauaeetienieeeias 2 1 Package Contents eene 2 2 Importante an ERREUR Ge ees 2 2 Plug and Play Set p iepe esante inn ran ronen Aa N eRe A tenaient 2 4 Standard Setup i i e a EE N E E Ei e 2 5 Setting the DIP Switches aeo e eao EE EARE 2 8 Installing the Courier sse ee 2 10 Connecting the Cabl s ins rosin ti EE ES 2 12 Chapter 3 Communicating with the Courier 3 1 Windows 957 4 ate tt annae nE aE GERE BI ORE 3 1 Windows 9X e eren aah erect e Te E Ne LEER 3 7 W
11. S or SIO SYS line in CONFIG SYS For example the following line selects COM3 and IRQS NOS2NBOOTNCOM SYS i5 c3 For help with OS 2 Warp installations download the file WARPIN ZIP from BBS file area 18 OS 2 Support Utilities etc For instructions about how to set up your OS 2 communications software package call our fax on demand service at 800 762 6163 or 847 676 1598 or our BBS at 847 982 5092 Request document 10000 for a list of our technical support documents If you are using the Courier for dial in only set DIP switch 4 ON and leave the other switches in their default positions You may need to set DIP switch 1 ON if your computer does not send a Data Terminal Ready DTR signal If you are using the Courier for dial in and dial out set DIP switches 3 4 7 and 8 ON and leave the other switches in their default positions You may need to set DIP switch 1 ON if your computer does not send a Data Terminal Ready DTR signal Communicating with the Courier 3 13 These are the standard port names and settings Outgoing Calls Incoming Calls Port IRQ I O Address dev cua0 dev ttySO COM1 4 03F8 dev cuat dev ttyS1 COM2 3 02F8 dev cua2 dev ttyS2 COM3 4 03E8 dev cua3 dev ttyS3 COM4 3 02E8 Use the setserial command to tell Linux about any nonstandard COM IRQ combinations that you may have set using the Couriers jumpers Setserial also selects serial port speed and I O port address Linux has a built in communic
12. SA 1 1 INF file for Windows 95 3 1 installing the Courier 2 10 Internet access 1 1 IRQ requirement 2 2 setting 2 7 J JACK 2 12 jumpers 2 4 L leased line support 1 7 line quality 1 4 Linux 3 14 M minicom 3 14 N NetManage Chameleon 4 2 New Connection icon 3 5 notices B 3 O online services 1 2 P package contents 2 2 pcAnywhere 4 4 PHONE 2 12 Plug and Play 1 6 2 2 3 3 Point to Point Protocol PPP 1 1 ProComm Plus 4 5 Prodigy 4 6 protocols A 1 Q Quick Link II 3 7 R redial carrier loss 1 6 Remote Access Dialer for Windows NT 3 9 Remote Access Service for Windows NT 3 9 remote configuration of the Courier 1 5 resetting the Courier 2 9 S security features 1 5 selective reject 1 4 Serial Line Internet Protocol SLIP 1 1 setserial command for Linux 3 14 SIO SYS 3 12 standard COM port settings 3 12 3 13 standards compatibility A 1 I 2 Courier V Everything Internal Modem Getting Started T TCP IP 1 1 3 4 testing the Courier 1 6 3 7 Trumpet Winsock 4 7 U U S Robotics BBS 3 8 contacting the writers iii UART 2 2 upgrading the Courier s software 1 5 V V protocols A 1 V 34 1 4 A 1 V Everything defined 1 5 VCOM SYS 3 12 verifying operation 3 7 VSIO SYS 3 12 W warranty B 1 Win CIM 4 7 Windows 95 3 1 NT 3 9 Windows Terminal 3 7
13. a classe B prescrites dans le R glement sur le brouillage radio lectrique dict par Industrie Canada ant rieurement le minist re des Communications du Canada The Industry Canada formerly DOC label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The department does not guarantee the equipment will operate to a user s satisfaction Before installing this equipment make sure you are permitted to connect it to the facilities of the local telecommunications company You must also install the equipment using an acceptable method of connection In some cases you may also extend the company s inside wiring for single line individual service by means of a certified connector assembly telephone extension cord You should be aware however that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by a user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment B 4 Courier V Everything Internal Modem Getting Started For your own protection make sure that the electrical ground connections of the power utility telephone lines and internal me
14. ations software package called minicom By default minicom is located in the usr bin directory For instructions about how to set up your Linux communications software package call our fax on demand service at 800 762 6163 or 847 676 1598 or our BBS at 847 982 5092 Request document 10000 for a list of our technical support documents 3 14 Courier V Everything Internal Modems Getting Started Chapter 4 Setups for Common Windows Software Packages If you are running one of the following software packages follow the steps given to configure it for use with the Courier America Online v2 0 Prodigy NetManage Chameleon v4 5 Trumpet Winsock pcAnywhere v2 0 for Windows WinCIM for CompuServe ProComm Plus v2 0 for WinFax Pro 4 0 Windows These instructions are valid as of the printing of this manual and may not apply to future releases of the software packages If you need further help or help with a software package that is not listed here try our fax on demand service at 800 762 6163 or 847 676 1598 or our BBS at 847 982 5092 Request document 10000 for a list of our technical support documents America Online 2 0 1 From the America Online Welcome window choose Setup 2 From the Network amp Modem Setup window select Setup Modem J From the Modem Selection and Customization window select the COM port that the Courier is using and choose USRobotics Courier HST Dual Std PC FAX w ASL v2 0 as your modem Th
15. d and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Warranty and Notices B 3 IC Industry Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the radio interference regulations of Industry Canada formerly Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de l
16. e Bear in mind that you can change the settings in Control Panel Ports Advanced only if you have logged in to NT as administrator As a Client If you want only to dial out using the Courier Windows NT works very much like Windows 3 x Windows NT ships with a built in Terminal program that can support speeds of up to 1152 Kbps Additionally Windows NT includes a Remote Access Dialer but it is not installed by default You can install Quick Link II in Windows NT but you may experience problems with fax operations As a Server Here s how to set up Windows NT Remote Access Service RAS to recognize the Courier First you must install RAS which is included with Windows NT but is not installed by default Start Windows Terminal to verify that NT can communicate with the Courier Select the COM port to which the Courier is Communicating with the Courier 3 9 connected You should be able to send AT Enter and get an OK response From the Control Panel double click Network The Network Settings window appears Scroll down the list of Installed Network Software and select Remote Access Service Network Settings Computer Name 5150 OK Close Workgroup WORKGROUP Bindings Network Software and Adapter Cards Networks Installed Network Software N wLink NetBIOS Add Software Help gt Remote Ac Service RFC Configuration SAP Agent Add Adapter Server Installed Ada
17. ed Industry Standard Architecture EISA expansion bus capable of exchanging data with modems or fax machines over standard analog telephone lines at speeds of up to 33 6 Kbps Using the Courier The most common uses of the Courier modem are accessing the Internet or online services accessing corporate networks remotely calling bulletin board systems BBSs and for sending or receiving facsimiles or files Using the Courier always requires some kind of communications software The software required differs depending on what you re trying to do Accessing the Internet To access the Internet you need to set up an account with an Internet service provider in your area Often Internet service providers supply you with the software you ll need In other cases support for Internet access is built in to your computer s operating system as is the case with Windows 95 The software needed to access the Internet is called a TCP IP protocol stack Your TCP IP protocol stack must provide a dialing application that is capable of sending data over a serial line using the Point to Point protocol PPP or the Serial Line Internet Protocol SLIP Introduction 1 1 Calling Online Services Each online service such as America Online or CompuServe provides its own customized communications software package A couple of these packages are included with the Courier These packages do the dialing and guide you through the steps of registration
18. ed in Ch 4 non volatile memory NVRAM ON Load the amp FO configuration from read only memory ROM IMPORTANT When you power ON or reset the Courier the DIP switch settings override the settings you may have made previously using AT commands If you change the DIP switch settings while the Courier is powered ON you can avoid powering the Courier off to make the new settings take effect Just send the Courier the ATZ command For more information refer to the indicated chapter in the Courier Modems Command Reference Installing the Courier 2 9 Installing the Courier NOTE The illustrations in this section may not match the appearance of your computer For more detail refer to your computer s user s manual 1 Switch off the computer s power and unplug the computer s power cord 2 Remove the screws that hold on the computer s cover and then slide the cover off 2 10 Courier V Everything Internal Modems Getting Started 3 5 6 Find an empty slot that provides enough room to install the Courier Remove the screw that holds on the slot cover and then remove the slot cover Save the screw Insert the Courier into the slot and press down on the top edge of the Courier until it is seated firmly Using the screw you saved in step 3 secure the Courier in your computer Replace the cover of your computer and tighten its screws Installing the Courier 2 11 Connecting the Cables 1
19. en select Edit Commands Setups for Common Windows Software Packages 4 1 4 The following window will appear Change the Setup Modem String to match the string in the figure below USAobotics Courter HST Ossi Std PC FAX wiASL v2 0 Setep Modem Sirag ATAF 1 M Restore Moder String Dial Pretix ATO Dial Sati M Discomeect String ATHA Escape Sring s Reset String ATIA D Select OK then OK then OK NetManage Chameleon 4 5 You should know in advance which Internet service provider for example PSINet or NETCOM you will be using NetManage provides a number of configuration templates for many popular Internet service providers The settings recommended here are the Courier specific ones only 1 Click Setup Communications Port Two settings will be specific to your setup Baud Rate 57600 bps is recommended but only if you have a 16550 UART The UART is a computer chip that controls the transmission and reception of signals through your computer s serial port Check your computer s manual to be sure slower UARTS like 16450 or 8250 will limit speeds to 19200 bps Connector Select the COM port to which the Courier is attached 4 2 Courier V Everything Internal Modem Getting Started 2 Click Setup Communications Modem Select U S Robotics Courier Dual Standard Setups for Common Windows Software Packages 4 3 pcAnywhere
20. fects in materials or workmanship for a period of five years from the date of purchase During the warranty period and upon proof of purchase the product will be repaired or replaced with the same or similar model at our option without charge for either parts or labor This warranty shall not apply if the product is modified tampered with misused or subjected to abnormal working conditions REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PUR CHASER THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE AND U S ROBOTICS SHALL IN NO EVENT BE LIABLE TO PURCHASER FOR INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR CHARACTER Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts so the above limitations or exclusion may not apply to you This warranty gives you specific legal rights You may also have other rights that vary from state to state Warranty and Notices B 1 Should you encounter problems in operating this device first follow the instructions in Chapter 16 Troubleshooting of the Courier Modems Command Reference manual The chapter contains solutions to operating problems as well as procedures to follow if there is an apparent Courier malfunction Service Support To obtain serv
21. ice under this warranty contact U S Robotics Corporate Systems Support as described below Be sure to have the product s serial number handy if you call or send copies if you are contacting us by mail Contacting U S Robotics Check the Corporate Systems Customer Support card that came with your Courier for information about how to contact us If the support representative determines that you should send your equipment to USR for service you will be given a Service Repair Order SRO number to help us keep track of your warranty request Once you have received your SRO number take or mail the product postage prepaid to U S Robotics at the address on page 16 8 in the Courier Modems Command Reference Include proof of the date of purchase IMPORTANT If you ship your unit pack it securely be sure your SRO number is visible on the outside of the package and ship it charges prepaid and insured B 2 Courier V Everything Internal Modem Getting Started Notices FCC Registration FCC15 CJE 0269 FCC 68 CJEUSA 73130 FA E Connecting to the Telephone Company s Lines The telephone company may request the telephone number s to which the Courier is connected and the FCC information printed above If the Courier is malfunctioning it may affect the telephone lines In this case disconnect the Courier until the source of the difficulty is traced FCC Notice Radio and Television Interference This equipment has been teste
22. indows INT oS RERO RN Eee i ren 3 9 DOS sa tet eei n RE ee a PEDE DURS UI ee RI 3 12 S2 ci etes te E eere teen tendere tete esee espe ee ene e e ee PR 3 12 EX octo e IRSE GE E PENT qUR Ee e Dee ESTRENA ERES TURN 3 13 Chapter 4 Setups for Common Windows Software Packages 4 1 America Online 2 0 ettet ete iibi heb eee ee ee aara ERE 4 1 pcAnywhere 2 0 for Windows 4 4 ProComm Plus 2 0 for Windows esee 4 5 PYOGISy 55 ice ete eet ede DIR Nairn oA Ret 4 6 Trumpet Winsock s n e eSI eH ee nece later edt ted 4 7 Win CIM CompuServe nsnsi iann e eene n eene 4 7 WinFax PRO 4 0 eee re eh een teretes 4 8 Appendix A Technical Specifications A 1 Standards Compatibility oes A 1 Appendix B Warranty and Notices B 1 Limited Warranty e uien e rE tenerent B 1 Notices About This Manual This manual explains how to set up and start using your Courier V Everything Internal Modem Refer to the Command Reference manual also included with the Courier for detailed information about using advanced features We Welcome Your Suggestions We ve made every effort to provide you with useful accurate information If you have any comments or suggestions about these materials please let us know Voicemail 847 933 5200 E mail sysdocs usr com Chapter 1 The Courier The Courier V Everything Internal Modem makes any IBM compatible computer with an Industry Standard Architecture ISA or Extend
23. k your computer s documentation to be sure Keep these points about Plug and Play in mind Your computer s Basic Input Output System BIOS must support Plug and Play and Your computer s operating system must support Plug amp Play examples of those that do OS 2 Warp Windows 95 Windows NT or your computer s manufacturer must supply you with Plug and Play software If your computer has a Plug and Play ISA bus BIOS and operating system follow the steps in Plug and Play Setup 1f not follow the steps in Standard Setup Installing the Courier 2 3 Plug and Play Setup The Courier is Plug and Play capable but is shipped with settings for COM2 and IRQ3 To prepare the Courier for installation in a computer with a Plug and Play operating system locate the jumpers at the bottom corner of the card 34579 ABC Figure 2 2 Location of the Jumpers 1 Remove the jumper from C The positions of all other jumpers including the IRQ jumpers are irrelevant while Plug and Play is selected and are ignored ABC Plug and Play Figure 2 3 Setting the Jumpers for Plug and Play 2 Goto Setting the DIP Switches on page 2 8 2 4 Courier V Everything Internal Modems Getting Started Standard Setup If your computer can run Windows applications follow the steps below to determine how to set up the Courier If your computer can t run Windows applications see Chapter 3 Communicating with the Courier 1 Before atte
24. monitor line conditions while connected and fall back to the next lower speed for example 19 2K then 16 8K in V 32terbo mode if conditions are poor Couriers also detect improved line conditions and shift upward to the next higher speed Transmit and receive channels adapt independently each detecting and adjusting to line conditions The Courier 1 5 1 6 Calls to and from Modems and Fax Machines When used with fax capable communications software the Courier auto detects and responds to calls from modems and Group III fax machines using EIA standard Class 1 or 2 0 fax software Testing ITU T V 54 loopback testing is available The Courier can perform analog digital and remote digital loopback tests See Chapter 15 Testing in the Courier Modems Command Reference manual Caller ID Support The Courier can interpret and display caller ID information See the Caller ID section in Chapter 3 Dialing Answering and Hanging Up in the Courier Modems Command Reference manual Distinctive Ring Support The Courier can be set to recognize and respond to any of four distinctive ring patterns See the Distinctive Ring section in Chapter 3 Dialing Answering and Hanging Up in the Courier Modems Command Reference manual Carrier Loss Redial If you enable the carrier loss redial feature the Courier will automatically redial the last number it dialed if carrier is lost for example if there is trouble on the line or if the re
25. mote modem hangs up This feature is useful for dialed line connections that operate unattended See Chapter 3 Dialing Answering and Hanging Up in the Courier Modems Command Reference manual Plug and Play Support When you install the Courier in a computer that uses a Plug and Play operating system such as Windows 95 or OS 2 Warp the computer will automatically detect and configure itself to the support the Courier Courier V Everything Internal Modems Getting Started Dedicated and Leased Line Support The Courier does not need to be connected to the public switched telephone network You can connect a standard telephone cable between the Courier and another modem and make connections without even dialing You can also connect the Courier to a line that you lease from the telephone company See Chapter 12 Dedicated Leased Line and Synchronous Applications in the Courier Modems Command Reference The Courier 1 7 Chapter 2 Installing the Courier What You Need You must have these before you start An IBM Compatible Computer Your computer must have an ISA or EISA expansion bus and an available expansion slot Check your computer s user s manual to be sure An Analog Telephone Line The Courier requires a standard analog telephone line Do not connect the Courier to a digital telephone line Digital lines are commonly used in office buildings and hotels If you are unsure whether your line is analog or digital ask a net
26. mpting to insert the Courier card in your computer power ON your computer and start Windows 2 Insert the QuickLink II diskette into drive A or B 3 From the Program Manager group s menu bar select File and then Run 4 Type a comtest or b comtest depending on the drive into which you inserted the diskette ComTest Would you like ComTest to test a modem that is already installed on the computer or to recommend hardware settings for a new modem D Select Recommend settings for a new modem and then select Next gt 6 Select Internal modem and then select Next gt Installing the Courier 2 5 f Write down the COM port and IRQ that ComTest recommends and then select Next gt COM IRO 8 i Comrest gives you the choice select Write to SYSTEM INI and then select Next and then Finish 9 Eject the QuickLink II diskette exit Windows and then power OFF your computer 10 If ComTest recommends settings that are different from the Courier s defaults of COM2 and IRQ3 set the Courier to use the COM port and IRQ settings that ComTest recommends a Look atthe Courier s jumper settings Figure 2 4 Location of the Jumpers 2 6 Courier V Everything Internal Modems Getting Started b To change the IRQ setting place the jumper over the pins that correspond to the IRQ for the Courier 3 4 5 7 or 9 34579 Figure 2 5 Setting the IRQ Jumpers C Tochange the COM port setting 1 2
27. nd approved by Delrina Corporation 4 8 Courier V Everything Internal Modem Getting Started Appendix A Technical Specifications Standards Compatibility The Courier uses multiple standard data communications protocols and is also compatible with many nonstandard schemes NOTE The International Telecommunication Union ITU T was formerly the International Telegraph and Telephone Consultative Committee CCITT Modulation ITU T V 34 V FC V 32terbo HST 33 6 31 2 28 8 26 4 24 21 6 19 2 16 8 14 4 12 Kbps 9600 7200 4800 bps asynchronous Trellis Coded Modulation TCM 28 8 26 4 24 21 6 19 2 16 8 14 4 Kbps asynchronous Trellis Coded Modulation TCM 21 6 19 2 16 8 14 4 12 Kbps 9600 7200 bps asynchronous Trellis Coded Modulation TCM 4800 bps asynchronous Quadrature Amplitude Modulation QAM 16 8 14 4 12 Kbps 9600 7200 bps asynchronous asymmetrical 450 bps back channel with automatic handshake adjustment to 300 bps Trellis Coded Modulation TCM and Quadrature Amplitude Modulation QAM 4800 bps asynchronous asymmetrical 450 bps back channel with automatic Technical Specifications A 1 ITU T V 32bis ITU T V 32 ITU T V 22bis Bell 212A ITU T V 23 Bell 103 handshake adjustment to 300 bps Quadrature Amplitude Modulation OAM 14 4 12 Kbps 9600 7200 bps asynchronous Trellis Coded Modulation TCM 4800 bps asynchronous Quadrature Amplitude Modulation QAM 9600 bps asynchr
28. nection rates as well as improves throughput at lower speeds While line conditions may not always allow for 33 6 Kbps connections the new software makes it more likely that your Courier will achieve and maintain 28 8 Kbps connections It can add up to 4800 bps to the average V 34 connection rate Selective Reject Selective Reject is an optional part of the ITU V 42 LAPM specification This feature improves performance on noisy lines by reducing the amount of overhead incurred when the protocol must resend data due to errors When selective reject is active only the frame that contained the error is resent instead of the frame plus all of the following unacknowledged frames You can disable selective reject by changing a setting in S Register 51 see Appendix A Alphabetic Command Summary in the Courier Modems Command Reference manual Attaining Speeds Above 28 8 Kbps V 34 connections at 21 6 24 0 and 26 4 Kbps are common To get connections of 28 8 31 2 and 33 6 Kbps line quality must be pristine end to end In addition 31 2 and 33 6 Kbps connection rates are possible only when the device to which you are connecting also runs software that supports speeds above 28 8 Kbps If you are curious about the role that line quality plays in attaining and maintaining high speed connections and want to learn what you can do to improve connections request the following document from our Fax on Demand service Phone Line Quality and
29. onous Trellis Coded Modulation TCM 4800 bps asynchronous Quadrature Amplitude Modulation QAM 2400 bps asynchronous Quadrature Amplitude Modulation QAM 1200 bps also V 22 asynchronous Differential Phase Shift Keying DPSK 1200 bps asymmetrical with 75 bps back channel with Frequency Shift Keying FSK used by some U K and European phone systems 300 bps ITU T V 21 optional asynchronous Frequency Shift Keying FSK Error Control Data Compression Testing and Dialing ITU T V 42 MNP HST ITU T V 42bis ITU T V 54 ITU T V 25bis Fax LAPM error control 1200 bps and higher Levels 2 3 and 4 error control level 5 data compression 1200 bps and higher Asymmetrical mode at 16 8 14 4 12 Kbps 9600 7200 4800 bps 450 300 bps back channel Data compression 1200 bps and higher Digital and remote digital loopback testing Dialing and answering methods for automatic calling and or answering equipment The Courier provides Group III compatibility when controlled by Class 1 or Class 2 0 fax software In addition the Courier adheres to the following standards TIA EIA 578 Service Class 1 Asynchronous Facsimile DCE Control Standard A 2 Courier V Everything Internal Modem Getting Started TIA EIA 592 Service Class 2 0 Asynchronous Facsimile DCE Control Standard ITU T V 17 14 4 12 Kbps ITU T V 29 9600 7200 bps ITU T V 27ter 4800 2400 bps ITU T V 21 300 bps Additional Specifications Suppor
30. perties 2 Notethe COM port that Windows 95 has chosen for the Courier Courier V E verything Properties Communicating with the Courier 3 3 Windows 95 Dial Up Networking Internet Access This section explains how to set up the Courier for accessing the Internet using Windows 95 Dial Up Networking You can also use Dial Up Networking for accessing remote LANs Make sure Dial Up Networking is installed 1 Click Start Settings Control Panel 2 From the Control Panel double click on Network If a Dial Up Adapter is listed go to step 5 If not continue with step 3 J Go back to the Control Panel and double click on Add Remove Programs 4 Click the Windows Setup tab Then double click on Communications Click on Dial Up Networking to check the box Click OK then OK Insert your Windows 95 Setup diskette or CD ROM when you are prompted and Windows 95 will install Dial Up Networking Add Dial Up TCP IP Support 5 Click Start Settings Control Panel 6 From the Control Panel double click on Network If TCP IP gt Dial Up Adapter is listed go to step 8 If not continue with step 7 T Select Add Protocol Microsoft TCP IP OK Insert your Windows 95 Setup diskette or CD ROM when you are prompted and Windows 95 will install TCP IP protocol support 3 4 Courier V Everything Internal Modems Getting Started Customize the TCP IP Settings 8 Click Start Settings Control Panel O F
31. pter Cards 8 SMC ISA EtherCard Series undae _ Remove Description Remote Access Service Click Configure The Remote Access Setup windows appears Click Add Remote Access Setup Port Device Type DS Disable automatic restoration of network connections at logon 3 10 Courier V Everything Internal Modems Getting Started Select the port to which the Courier is connected Po Ea When you click OK Remote Access setup asks you if you would like it to try to detect the modem connected to the port Click Cancel to select the Courier from a list Attached Device US Robotics Courier modem US Robotics Courier V 34 US Robotics Courier Rack HST US Robotics Courier Rack Terbo US Robotics Courier R ack V 32 US Robotics MP V E verything US Robotics TC Quad V 34 Card USR Courier V 32bis SWE Port Usage Dial out only S Receive calls only Di Select US Robotics Courier V 34 and then click OK and exit from Network setup When you re prompted to restart NT click Don t Restart Now Then from Program Manager click File Shutdown When NT shuts down power your computer off and then on again Now RAS knows about the serial port and the Courier that is attached Next you need to set up user accounts and access privileges those tasks are beyond the scope of this manual Communicating with the Courier 3 11 DOS OS 2 Because there is no communication capability buil
32. rminal which is included with Windows 95 and dial the U S Robotics BBS at 847 982 5092 Go to File directories then 5 U S Robotics Courier Download the MDMUSRCR IMF file Or ftp ftp usr com SYS PCB dl05 and get MDMUSRCR INF Installing the INF File 1 Go to an MS DOS Prompt Microsoft Windows 95 Copyright Microsoft Corp 1981 1995 C WINDOWS 2 Change to the directory in which you put the INF file for example the TEMP directory C NWINDOWS cdNtemp Windows responds C NTEMP 3 Enter the following command C TEMP gt copy mdmusrcr inf windows inf Windows responds 1 file s copied Be aware that the inf directory is hidden and even though it may not appear it is there Making Windows 95 Auto Detect Your Courier 1 Click Start Settings Control Panel and then double click Modems Remove the Standard Modem 2 Thenclick Add 3 2 Courier V Everything Internal Modems Getting Started 3 At the Install New Modem panel click Next Windows 95 will auto detect your Courier and install the appropriate support Finding Out Which COM Port Windows 95 Assigned Plug and Play Only If you set the Courier to Plug and Play when you installed it you need to know which COM port your system has chosen for the Courier especially if you plan to use communications software created for Windows 3 x 1 From Start Control Panel Modems select the Courier and then select Properties Modems Pro
33. rom the Control Panel double click on Network 10 Select TCP IP gt Dial Up Adapter Properties Click on the DNS Configuration tab Select Enable DNS Type in your Host and Domain names which are provided to you by your Internet service provider Type your DNS server s IP address or addresses also provided by your Internet service provider in the blank and then click Add OK OK TCP IP Properties 21x Gateway WINS Configuration IP Address Bindings Advanced DNS Configuration Disable DNS Host you Domain your domain DNS Server Search Order A O 200 200 200 1 TE 200 200 200 2 Set Up a Connection to Your Internet Service Provider 11 Click Start Programs Accessories Dial Up Networking 12 Double click Make New Connection Type a name for the connection then click Next gt Type a phone number for the connection then click Next gt You should see a message indicating that a new connection was created successfully Click Finish Communicating with the Courier 3 5 13 From the Dial Up Networking window put the cursor over your new icon and click the right mouse button Select Properties from the menu that appears 14 Click Server Type and then deselect Log on to Network NetBEUI and IPX SPX Compatible Server Types 2 x PPP Windows 95 Windows NT 3 5 Intemet 15 select OK then OK Double click on your new connection icon to connect
34. t in to DOS you must install and run a third party communications software package to operate the Courier You must choose the COM port IRQ and the I O address within the communications application that you are using These are the standard I O address and IRQ settings for each COM port COM Port I O Address IRQ COM1 03F8 IRQ4 COM2 02F8 IRQ3 COM3 03E8 IRQ4 COM4 02E8 IRQ3 The Quick Link II diskette which is included in the package with the Courier contains a DOS version of the software as well as a Windows version For instructions about how to set up your DOS communications software package call our fax on demand service at 800 762 6163 or 847 676 1598 or our BBS at 847 982 5092 Request document 10000 for a list of our technical support documents Remember that you can use WinOS2 to run Windows communications software packages To get the best performance however you should replace the standard OS 2 serial port drivers COM SYS and VCOM SYS with SIO SYS and VSIO SYS You can get the enhanced drivers from our BBS at 847 982 5092 Check file area 18 OS 2 Support Utilities etc for SIO153 ZIP 3 12 Courier V Everything Internal Modems Getting Started Linux These are the standard I O address and IRQ settings for each COM port COM Port I O Address IRQ COM1 03F8 IRQ4 COM2 02F8 IRQ3 COM3 03E8 IRQ4 COM4 02E8 IRQ3 Nonstandard COM IRQ settings are done by adding switches command line parameters to the COM SY
35. tallic water pipe system if present are connected together This precaution may be particularly important in rural areas WARNING Do not attempt to make such connections yourself contact the appropriate electric inspection authority or electrician Warranty and Notices B 5 3 33 6 Kbps 1 4 A access Internet 1 1 remote 1 2 Adaptive Speed Leveling ASL 1 5 A 3 adminstrator login 3 9 America Online 4 1 B BIOS 2 3 Bulletin Board System BBS 1 2 C cables connecting 2 12 caller ID feature 1 6 carrier loss redial feature 1 6 Chameleon 4 2 COM port names for Linux 3 14 Plug and Play and 3 3 requirement 2 2 setting 2 7 standard settings 3 12 3 13 COM SYS 3 12 compression protocols A 2 CompuServe 4 7 Index ComTest 2 5 connecting cables 2 12 contents of package 2 2 D data compression protocols A 2 dedicated line support 1 7 dialer 1 1 dialing protocols A 2 Dial Up Networking 3 4 DIP switches 2 8 3 13 distinctive ring feature 1 6 DNS configuration 3 5 DOS 3 12 downloading new software 1 5 E error control protocols A 2 expansion slot 2 11 Extended Industry Standard Architecture EISA 1 1 F fax features 1 6 protocols A 2 sending 1 2 FCC notice B 3 Flash memory 1 5 Index l 1 H high speeds attaining 1 4 HyperTerminal 3 2 I IC notices B 4 Industry Standard Architecture I
36. ted serial port rates Adaptive Speed Leveling ASL Communications channel Data format Flow Control Buffers Command Buffer Test Options Failed Call Timeout 115200 57600 38400 19200 9600 4800 2400 1200 300 bps 21600 19200 16800 14400 12000 9600 7200 4800 bps Full or half duplex on 2 wire phone lines demand driven high speed turnaround in HST mode symmetrical speeds in V 32 bis Binary serial defaults to 8 bit word length no parity and 1 stop bit Word Parity Stop Length 1 Bit Bits 7 Even Odd 1 Mark Space 7 None 2 8 None 1 Variable sizes 56 characters excluding the AT prefix Carriage Return and spaces Remote digital loopback digital loopback test pattern and dial test 60 second default programmable 2 255 sec Technical Specifications A 3 A 4 Answer Tone Timeout Answer Tone Detector Loss of Carrier Disconnect Timer Equalization Receive Sensitivity Transmit Level Transmitter Frequency Tolerance Certification Ringer Equivalence 60 seconds 2080 2120 Hz 0 7 second default programmable 0 2 25 5 sec Adaptive 43 dBm 2 dBm 9 dBm maximum 01 FCC Part 15 Class B Domestic IC Canada CS 03 UL listed 0 4b Courier V Everything Internal Modem Getting Started Appendix B Warranty and Notices Limited Warranty U S Robotics Access Corp warrants to the original consumer or other end user purchaser that this product is free from de
37. u want to disable call waiting for this call in most areas dial 70 before you dial the phone number for example ATDT 70 18479825092 lt Enter gt The following screens are what you should see when you dial the BBS atdt 9825092 CONNECT 31200 ARQ V34 LAPM V42BIS CONNECT 31200 ARQ V34 LAPM V42BIS CONNECT 115200 02 27 96 12 52 21 Error Correcting Modem Detected USR Support BBS ComServer 486 PCBoard R v15 22 100 Node 11 Testing your system capability Do you want graphics Enter yes Figure 3 1 Connecting Do yuu want graphicsz Enter degux lt 9 grap 7 WRobotieg The Intelligent Choice in Information Access FIDO 411115 PRIME 9812 LL DLP P Alzo call our Bunning PCBoard Pax on LL All nodes runnin 1 899 b 0108 Shared Access 6163 w U Evargthing U 34 1 847 s 128 ETT 33 688 Courter TTE What iz your firzt nama Figure 3 2 Success 3 8 Courier V Everything Internal Modems Getting Started For other Windows software packages see Chapter 4 Setups for Common Windows Software Packages For instructions about how to set up your Windows communications software package call our fax on demand service at 800 762 6163 or 847 676 1598 or our BBS at 847 982 5092 Request document 10000 for a list of our technical support documents Windows NT Determining COM Port IRQ and I O Address Settings Use WinMSD to determine which COM ports IROs and I O base addresses are fre
38. work administrator or your local telephone company Communications Software You must configure and run a communications software package in order to make the Courier work All Couriers are shipped with a DOS Windows communications software package for your use Tools A screwdriver that is appropriate for the screws in your PC Installing the Courier 2 1 Package Contents The Courier Phone cable Quick reference card Customer support services card DOS Windows communications software package A Command Reference manual and this Getting Started manual 99999 Figure 2 1 Contents of the Courier Package Important The Courier emulates a serial interface card with a 16550 UART Like serial interface cards it must be assigned a unique communications COM port number and a unique interrupt request IRQ number If you are using a computer with a Plug and Play compliant BIOS and operating system if you set the Courier s jumpers to Plug and Play your computer s operating system will take care of the COM and IRQ settings for you Setting the COM port and IRQ yourself requires a detailed knowledge of the settings of the other adapter cards in your 2 2 Courier V Everything Internal Modems Getting Started computer If other adapter cards are set to use the same COM port or IRQ conflicts may occur that could result in data loss or lock ups First determine whether your computer has a Plug and Play ISA bus Chec
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