HP Smart Array P400 Controller
Contents
1. 460355 B21 458924 B2 1 460357 B21 459357 B21 571230 B21 458945 B21 571232 B21 458947 B2 379306 B21 3849237 B2 1 3834 10 B21 Page 15 QuickSpecs Related Options HP Tape Solutions that they are not using hard drive part number 332649 002 003 spare 353042 001 332650 002 003 spare 353043 001 or 356536 002 003 spare 353044 001 SAS Tape Drives NOTE Supported on HP Smart Array P400 Controller only HP StorageWorks DAT 160 SAS Internal Tape Drive HP StorageWorks DAT 160 SAS External Tape Drive HP StorageWorks LTO 2 Ultrium 448 SAS Internal Tape Drive HP StorageWorks LTO 2 Ultrium 448 SAS External Tape Drive HP StorageWorks LTO 3 Ultrium 920 SAS Internal Tape Drive HP StorageWorks LTO 3 Ultrium 920 SAS External Tape Drive HP StorageWorks LTO 4 Ultrium 1760 SAS Internal Tape Drive HP StorageWorks LTO 4 Ultrium 1760 SAS External Tape Drive HP StorageWorks 1U SAS Rack mount kit with one LTO 4 Ultrium 1760 HP StorageWorks LTO 4 Ultrium 1840 SAS Internal Tape Drive HP StorageWorks LTO 4 Ultrium 1840 SAS External Tape Drive Rack mount Tape Drive Enclosures HP StorageWorks 1U SAS Rack Mount Kit NOTE The 1U SAS Rack Mount Kit can support up to 2 half height tape drives and is compatible with the DAT 160 SAS LTO 2 Ultrium 448 SAS LTO 3 Ultrium 920 SAS and LTO 4 Ultrium 1760 SAS tape drives HP StorageWorks 3U SAS Rack mount Kit NOTE The 3U Rack mount Kit can support up to 2 full height o2. 516826 B21 454234 B21 508232 B2 516824 B21 417950 B21 431950 B21 4 7855 B21 432093 B21 432095 B21 507610 B21 507616 B21 507614 B21 461137 B21 461135 B21 507750 B2 1 530888 B2 507753 B21 53089 1 B2 1 Page 14 QuickSpecs Related Options HP 2TB 3G SATA 7 2K rom LFF 3 5 inch Midline lyr Warranty Hard Drive HP 1TB 3G SATA 7 2K rom LFF 3 5 inch Midline lyr Warranty Hard Drive HP 750GB 3G SATA 7 2K rom LFF 3 5 inch Midline 1yr Warranty Hard Drive HP 500GB 3G SATA 7 2K rom LFF 3 5 inch Midline 1yr Warranty Hard Drive HP 250GB 3G SATA 7 2K rom LFF 3 5 inch Midline 1yr Warranty Hard Drive SATA Non Hot Plug LFF 3 5 inch Midline MDL Drives HP 2TB 3G SATA 7 2K rom LFF 3 5 inch Non hot Plug Midline lyr Warranty Hard Drive HP 1TB 3G SATA 7 2K rom LFF 3 5 inch Non hot Plug Midline lyr Warranty Hard Drive HP 750GB 3G SATA 7 2K rom LFF 3 5 inch Non hot Plug Midline lyr Warranty Hard Drive HP 500GB 3G SATA 7 2K rom LFF 3 5 inch Non hot Plug Midline lyr Warranty Hard Drive HP 250GB 3G SATA 7 2K rpm LFF 3 5 inch Non hot Plug Midline 1yr Warranty Hard Drive SATA Hot Plug SFF 2 5 inch Entry ETY Drives HP 250GB 3G SATA 5 4K rom SFF 2 5 inch Entry lyr Warranty Hard Drive HP 120GB 1 5G SATA 5 4K rom SFF 2 5 inch Entry lyr Warranty Hard Drive SATA Non Hot Plug SFF 2 5 inch Entry ETY Drives HP 250GB 3G SATA 5 4K rom SFF 2 5 inch Non hot Plug Entry lyr Warranty
3. Array P400 Controller Q1587A Q1588A DWO85A DWO86A EH847A EH848A EN 19A EH920A EH946A EH860A EH861A AE459A AGS 6A AE490A AE49 IA AE464A Page 16 QuickSpecs HP Smart Array P400 Controller Technical Specitications Dimensions not including bracket Disk Drive and Enclosure Interface SAS Connectors Cache Memory Speed Server Interface SAS Speed Cache Memory Logical Drives Supported Maximum Logical Drive Capacity Host Memory Addressing RAID Support Upgradeable Firmware Environment friendly Products and Approach Low Profile PCle Form Factor 6 61 inx 2 75 in x 0 7 in 16 8 cm x 7 0 cm x 1 8 cm 3Gb s SAS Serial Attached SCSI 1 5Gb s SATA Serial ATA 2 internal SFF8484 x4 wide port connectors DDR2 533MHz with 40 or 72 bit wide bus provides up to 4 2 GB s maximum bandwidth x8 2 5G PCle provides 2GB s maximum bandwidth x8 3G SAS provides 2 4GB s maximum bandwidth 40 bit 256MB ECC protected cache 72 bit 512MB module upgrades available transportable with battery backed upgrade Up to 32 logical drives Greater than 2TB 64 bit supporting greater than 4GB server memory space RAID 6 with ADG Advanced Data Guarding requires Battery Backed Write Cache Upgrade RAID 5 Distributed Data Guarding RAID 1 0 Striping amp Mirroring RAID O Striping Upgradeable Firmware with recovery ROM feature End of life Management Hewlett Packard offers end of life HP product return trad
4. HP Care Pack Services offer a standard reactive hardware and software support services suite sold separately or combined with our Support Plus and Support Plus 24 services The portfolio also provides a combination of integrated proactive and reactive services such as Proactive 24 Service and Critical Service In addition with HP Proactive Select you can acquire the specific proactive constancy and technical services HP Proactive Select menu offers a broad set of service options that you can mix and match depending on your specific requirements Proactive service options include offers for server storage network SAN device software environment and education services HP server and storage lifecycle support services offers a full soectrum of customer care from technology support to complex migrations to complete managed services HP Factory Express provides customization integration and deployment services for turnkey solutions HP Education Services offer flexible comprehensive training on to help your IT staff get the most out of your server and storage investments HP Financial solutions extend innovative financing and cost effective asset management programs from purchase to equipment retirement Learn more www hp com services servers and www hp com services storage NOTE Care Pack Services availability may vary by product and country HP Care Pack Services are sold by HP and HP Authorized Service Partners e Services for customers purc
5. 146GB 6G SAS 10K rom SFF 2 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP 146GB 3G SAS 10K rom SFF 2 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP 72GB 6G SAS 15K rom SFF 2 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP 72GB 3G SAS 15K rom SFF 2 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP 146GB 10K rom Hot Plug SAS 2 5 Single Port Hard Drive HP 72GB 15K rpm Hot Plug SAS 2 5 Single Port Hard Drive HP 72GB 10K rpm Hot Plug SAS 2 5 Dual Port Hard Drive HP 72GB 10K rpm Hot Plug SAS 2 5 Hard Drive HP 36GB 15K rom Hot Plug SAS 2 5 Dual Port Hard Drive HP 36GB 15K rom Hot Plug SAS 2 5 Single Port Hard Drive SAS Non Hot Plug SFF 2 5 inch Enterprise ENT Drives HP 300GB 6G SAS 10K rpm SFF 2 5 inch Non hot Plug Dual Port Enterprise 3yr Warranty Hard Drive HP 146GB 6G SAS 10K rom SFF 2 5 inch Non hot Plug Dual Port Enterprise 3yr Warranty Hard Drive HP 72GB 6G SAS 15K rom SFF 2 5 inch Non hot Plug Dual Port Enterprise 3yr Warranty Hard Drive SAS Hot Plug LFF 3 5 inch Enterprise ENT Drives HP 600GB 6G SAS 15K rom LFF 3 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP 450GB 6G SAS 15K rom LFF 3 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP 450GB 3G SAS 15K rom LFF 3 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP 400GB 10K rpm Hot Plug SAS 3 5 Dual Port Enterprise Hard Drive HP 300GB 15K rom Hot Plug SAS 3 5 Single Port Hard Drive DA 12400 Worl
6. 72 bit wide DDR2 533MHz battery backed cache provides up to 4 2 GB s maximum bandwidth x8 2 5G PCI Express host interface provides 2 GB s maximum bandwidth 440 PowerPC Processor Read ahead caching Write back caching with battery backed write cache upgrade Native Command Queuing NCQ is a technology designed to increase performance of SATA hard disk drives by allowing the individual hard disk to internally optimize the order in which received read and write commands are executed This can reduce the amount of unnecessary going back and forth on the drive s heads resulting in increased performance for workloads where multiple simultaneous read write requests are outstanding most often occurring in server or storage type applications Without NCQ the drive has to process and complete one command at a time For NCQ to be enabled it must be supported and turned on in the controller and in the hard drive itself NOTE Please see the SATA Hard Drive QuickSpecs for specitic SATA hard drive capacities that support NCQ http h1 8000 www1 hp com products quickspecs 11940_ div 11940 div html Dual domain SAS creates redundant pathways for external drives trom servers to storage devices The redundant paths created by these contigurations reduce or eliminate single points of failure within the storage network This provides increased levels of high availability with redundant paths trom the controller to the drives Dual domain SAS implementations mak
7. Hard Drive HP 120GB 1 5G SATA 5 4K rom SFF 2 5 inch Non hot Plug Entry 1yr Warranty Hard Drive SATA Hot Plug LFF 3 5 inch Entry ETY Drives HP 250GB 3G SATA 7 2K rom LFF 3 5 inch Entry lyr Warranty Hard Drive HP 160GB 3G SATA 7 2K rom LFF 3 5 inch Entry lyr Warranty Hard Drive SATA Non Hot Plug LFF 3 5 inch Entry ETY Drives HP 250GB 3G SATA 7 2K rom LFF 3 5 inch Non hot Plug Entry 1yr Warranty Hard Drive HP 160GB 3G SATA 7 2K rom LFF 3 5 inch Non hot Plug Entry lyr Warranty Hard Drive Small Form Factor SFF SATA Hot Plug Drives HP 60GB 5 4K rom Hot Plug SFF SATA lyr Warranty Hard Drive 3 5 SATA Hot Plug Drives HP 80GB 7 2K rom Hot Plug SATA lyr Warranty Hard Drive 3 5 SATA Non Hot Plug Drives HP 80GB 7 2K rom Non Hot Plug SATA lyr Warranty Hard Drive NOTE Go to the HP Hard Drive Compatibility table for complete drive compatibility information htto www hp com products harddiskdrives Using hard drives in unsupported contigurations will result in voiding the warranty and could result in damage to the drive and or loss of data NOTE There is a known compatibility issue with some early 3 5 SATA HDD that will make them unable to be used with the SA P400 controller Customers should verity DA 12400 Worldwide Version 25 October 5 2010 HP Smart Array P400 Controller 507632 B2 1 454146 B21 458930 B2 1 458928 B2 458926 B2 5077 74 B21 507772 B2 462595 B2 45894 1 B21 458939 B2 1
8. QuickSpecs HP Smart Array P400 Controller Overview The HP Smart Array P400 is HP s first PCI Express PCle serial attached SCSI SAS RAID controller and provides new levels of performance and reliability for HP servers through its support of 3Gb s SAS technology and advanced RAID capabilities What s New e Native Command Queuing NCQ support available e 64 LUN support Models HP Smart Array P400 HP Smart Array P400 256 2 ports Int PCle x8 SAS Controller 405132 B21 Controller HP Smart Array P400 512MB Battery Kit 411064 B21 GY DA 12400 Worldwide Version 25 October 5 2010 Page QuickSpecs HP Smart Array P400 Controller Overview Upgrade Options HP Battery Attach Kit HP Cache Upgrades HP Smart Array P400 Battery Attach Kit 417836 B21 NOTE This option kit contains a 24 battery cable and adhesive material for installing a battery into the following servers if a Smart Array P400 is integrated outside of the factory HP ProLiant ML310 G3 HP ProLiant ML310 G4 HP ProLiant DL320 G4 HP ProLiant DL320 G5 HP ProLiant DL320s HP ProLiant ML350 G5 HP ProLiant DL380 G5 installations in a full size slot HP ProLiant DL385 G2 installations in a full size slot and HP ProLiant DL580 G4 For all solutions please refer to the HP ProLiant QuickSpecs and User s Manual for detailed installation instructions HP Smart Array Cache Battery Kit 383280 B2 1 HP 512MB w Battery Smart Array Battery Back Wr
9. arch technical knowledge base Efficient logging and tracking of support cases Collaboration with other business and IT professionals Download of patches and drivers Access to diagnostic tools Proactive notification of relevant information Access to certain features of the support portal requires an HP service agreement To access the support portal visit http www hp com support DA 12400 Worldwide Version 25 October 5 2010 Page 11 QuickSpecs HP Smart Array P400 Controller Service and Support Customer Technical Training HP Services Awards Additional Services Information HP Insight Remote Support software delivers secure remote support tor your HP Servers and Storage 24 X 7 so you can spend less time solving problems and more time focused on your business You can have your systems remotely monitored for hardware failure using secure technology that s been proven at thousands of companies around the world In many cases you can avoid problems before they occur In today s cost conscious business environment IT professionals developers consultants and users tace an interesting challenge how to keep up with the latest technologies and expand important skills while delivering profitable results on current projects To help address this challenge HP offers innovative training solutions that help keep you up to date on virtualization server storage Insight Control Citrix Microsoft and open source Linux
10. art Array Cache Tracking monitors integrity of controller cache allowing pre failure preventative maintenance Fault Tolerance Keeps data available and server running while a tailed drive is being replaced several fault tolerance contigurations are supported including e RAID 6 with ADG Advanced Data Guarding This is the highest level of fault tolerance It allocates two sets of parity data across drives and allows simultaneous write operations This level of fault tolerance can withstand two simultaneous drive failures without downtime or data loss e RAID 5 Distributed Data Guarding This allocates one set of parity data across drives and allows simultaneous write operations This level of fault tolerance can withstand a single drive failure without downtime or data loss e RAID 1 1 0 Drive Mirroring This allocates half of the drive array to data and the other half to mirrored data providing two copies of every file It is a high pertormance RAID Fault Recovery Minimizes downtime reconstructs data and facilitates a quick recovery trom drive failure Recovery ROM This feature protects the user trom a firmware image corruption by storing a redundant copy of the firmware image If the active firmware image becomes corrupt the controller will use the redundant tirmware image and continue operating On Line Spares There is no limit to the number of spare drives that can be installed prior to drive failure If a failure occurs rec
11. d at the HP System level this product attaches too DA 12400 Worldwide Version 25 October 5 2010 Page 6 QuickSpecs HP Smart Array P400 Controller Compatibility Server Compatibility Operating Systems Software Suite For up to date compatibility please see the tollowing URL for complete Smart Array P400 Controller compatibility and support information http h 18006 www 1 hp com products servers proliantstorage arraycontrollers index html Microsott Windows 2000 Server Microsott Windows 2000 Advanced Server Microsott Windows 2003 R2 Standard Edition Microsott Windows 2003 R2 Enterprise Edition Microsott Windows 2003 R2 Standard x64 Edition Microsott Windows 2003 R2 Enterprise x64 Edition Microsott Windows 2003 R2 SBS Microsott Windows 2008 Server Novell Open Enterprise Server NetWare 6 5 SP5 Red Hat Enterprise Linux SUSE Linux Enterprise Server SCO OpenServer 5 0 7 6 SCO UnixWare 7 1 3 7 1 4 Solaris 10 VMWare ESX 3 0 NOTE For more Linux OS support amp certification information please visit our the ProLiant amp BladeSystem Server Linux matrix http h18004 www1 hp com products servers linux hplinuxcert html All Smart Array products share a common set of contiguration management and diagnostic tools including Array Configuration Utility Array Diagnostic Utility ADU and Systems Insight Manager This sottware consistency of tools reduces the cost of training for each succe
12. dwide Version 25 October 5 2010 HP Smart Array P400 Controller 581286 B2 1 581284 B21 507127 B21 492620 B2 1 912547 B21 504062 B2 1 907125 B21 418367 B21 912545 B21 418371 B21 431958 B21 431935 B21 384842 B2 1 375861 B21 418369 B21 431933 B21 537809 B2 1 537807 B2 1 537805 B2 1 516828 B2 1 516816 B21 454232 B2 1 459508 B2 1 431944 B21 Page 13 QuickSpecs Related Options HP 300GB 6G SAS 15K rom LFF 3 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP 300GB 3G SAS 15K rom LFF 3 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP 146GB 15K rom Hot Plug SAS 3 5 Single Port Hard Drive HP 146GB 3G SAS 15K rom LFF 3 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP 72GB 15K rpm Hot Plug SAS 3 5 Single Port Hard Drive HP 72GB 15K rpm Hot Plug SAS 3 5 Dual Port Hard Drive SAS Non Hot Plug LFF 3 5 inch Enterprise ENT Drives HP 600GB 6G SAS 15K rom LFF 3 5 inch Non hot Plug Dual Port Enterprise 3yr Warranty Hard Drive HP 450GB 6G SAS 15K rom LFF 3 5 inch Non hot Plug Dual Port Enterprise 3yr Warranty Hard Drive HP 450GB 3G SAS 15K rom LFF 3 5 inch Non hot Plug Dual Port Enterprise 3yr Warranty Hard Drive HP 400GB 10K rpm Non Hot Plug SAS 3 5 Dual Port Enterprise Hard Drive HP 300GB 6G SAS 15K rom LFF 3 5 inch Non hot Plug Dual Port Enterprise 3yr Warranty Hard Drive HP 300GB 3G SAS 15K rom LFF 3 5 inch Non hot Plug Dual Port Enterprise 3yr Warran
13. e in and recycling and Recycling programs in many geographic areas For trade in information please go to http www hp com go green To recycle your product please go to htto www hp com go green or contact your nearest HP sales office Products returned to HP will be recycled recovered or disposed of in a responsible manner The EU WEEE directive 2002 95 EC requires manufacturers to provide treatment information tor each product type for use by treatment facilities This information product disassembly instructions is posted on the Hewlett Packard web site at htto www hp com go green These instructions may be used by recyclers and other WEEE treatment facilities as well as HP OEM customers who integrate and re sell HP equipment Copyright 2010 Hewlett Packard Development Company L P The information contained herein is subject to change without notice Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein For hard drives 1GB 1 billion bytes Actual formatted capacity is less DA 12400 Worldwide Version 25 October 5 2010 Page 17
14. e it possible to tolerate host bus adapter HBA or controller failure external cable failure expander failure cable pulls expander failure and failure in a spanned disk JBOD environments Given the increasing need for high performance and rapid capacity expansion the SA P400 Controller offers e Up to 38TB of total storage with 38 x 1TB 3 5 SATA MDL HDD DA 12400 Worldwide Version 25 October 5 2010 Page 4 QuickSpecs HP Smart Array P400 Controller Standard Features Availability Provides increased server uptime by providing advanced storage functionality Online RAID level migration between any RAID level Online stripe size migration Online array expansion Online logical drive extension Online drive firmware upgrade Unlimited global online spare Pre Failure Warranty Fault Prevention The following features offer detection of possible failures before they occur allowing preventive action to be taken e S M A R T Self Monitoring Analysis and Reporting Technology first developed at HP detects possible hard disk failure before it occurs allowing replacement of the hard drive before a real failure occurs e Drive Parameter Tracking monitors drive operational parameters predicting failure and notifying the administrator e Dynamic Sector Repairing continually performs background surface scans on the hard disk drives during inactive periods and automatically remaps bad sectors ensuring data integrity Sm
15. hasing trom HP or an enterprise reseller are quoted using HP order contiguration tools e Customers purchasing trom a commercial reseller can tind HP Care Pack Services at http www hp com go lookuptool DA 12400 Worldwide Version 25 October 5 2010 Page 9 QuickSpecs HP Smart Array P400 Controller Service and Support Recommended HP Care Pack Services for optimal satisfaction with your HP product Recommended Services Hardware Options Support HP Care Packs provide support for all HP branded hardware options qualified for inclusion in your server or storage solution Any additional HP qualitied options installed within the server are covered at the same service level and for the same period as the server and no additional cost e Help improve or maintain system uptime Convenient onsite support Committed response time htto h20195 www2 hp com V2 GetPDF aspx 5982 654 7EEE 3 Year HP Hardware Support Onsite Service 4 hour response 24x7 Provides you with rapid remote support and if required an HP authorized representative who will arrive on site any time and day of the year to begin hardware maintenance service within 4 hours of the service request being logged This service provides a trained HP service specialist to perform an installation that meets HP quality standards for Help improve or maintain system uptime Convenient onsite support Committed response time htto h20195 www2 hp com V2 Ge
16. ite Cache Enabler 405148 B21 DA 12400 Worldwide Version 25 October 5 2010 Page 2 QuickSpecs HP Smart Array P400 Controller Standard Features NOTE For a brief printer friendly data sheet that describes this product and informs you of the essential capabilities and specifications please visit htto h7 1028 www hp com ERC downloads 4AA0 0582ENW pdf The Smart Array Advantage Key Features HP s innovative design and integration work of the Smart Array family of products creates customer value that is unmatched in the industry Use of Smart Array products across multiple applications results in a much lower Total Cost of Ownership TCO than any other server storage RAID product The HP Smart Array family brings an unparalleled return on investment through Data Compatibility among all models of Smart Array controllers allows simple and easy upgrades any time needs for higher performance capacity and availability increase Even successive generations of Smart Array controllers understand the data format of other Smart Array Controllers Consistent Configuration and Management Tools All Smart Array products utilize a standard set of management and utility software These tools minimize Total Cost of Ownership TCO by reducing training requirements and technical expertise necessary to install and maintain the HP server storage Universal Hard Drive form factor is tor use across multiple HP servers disk enclosures and st
17. ive technology as needed to fit your computing environment e Software consistency among all Smart Array family products Array Configuration Utility ACU Option ROM Contiguration for Arrays ORCA Systems Insight Manager Array Diagnostic Utility ADU and SmartStart e Support for greater than 2TB in a single logical drive Low profile PCI Express form factor ships with a full size bracket for deployment in either a low profile or full sized slot DA 12400 Worldwide Version 25 October 5 2010 Page 3 QuickSpecs Standard Features Management Features Ports Performance Native Command Queuing Dual Domain Support Capacity HP Smart Array P400 Controller Online array expansion with BBWC upgrade Online logical drive extension with BBWC upgrade Online RAID level migration with BBWC upgrade Online strip size migration with BBWC upgrade Offline Mirror splitting and recombining Unlimited global online spare assignment User selectable expand and rebuild priority User selectable RAID level and stripe size User selectable read and write cache sizes e Eight 8 SAS physical links distributed across 2 internal x4 wide port connectors HP s High Pertormance Architecture sets new boundaries of industry performance expectations e 3Gb s SAS 300MB s bandwidth per physical link x8 3Gb s SAS physical links compatible with 1 5G SATA 256 MB 40 bit wide DDR2 533MHz cache upgradeable to 512 MB
18. mart Array controllers Runs offline for all supported Operating Systems and runs online tor Windows and Linux Af DA 12400 Worldwide Version 25 October 5 2010 Page 8 QuickSpecs HP Smart Array P400 Controller Service and Support Service and Support HP Care Pack Services Packaged server and storage services for increased uptime productivity and ROI When you buy HP server and storage products and solutions it s also a good time to think about what levels of support you may need Our porttolio of service options reduce deployment and management worries while helping you get the most out of your server and storage investments We take a holistic approach to your environment bridging servers blades storage software and network infrastructures with our packaged HP Care Pack Services tor servers and storage Protect your business beyond warranty When it comes to robustness and reliability standard computing equipment warranties have matured along with technology Good news that can also create problems stemming trom depending on standard warranties designed to only protect against product detects and some downtime causes Using a standard approach to warranty uplifts such as HP Care Pack Services helps reduce downtime risks and provides operational consistency for mission critical and standard business computing HP Care Pack Services Upgrading or extending standard server and storage warranties cost effectively
19. orage systems With compatibility across many enterprise platforms you are tree to deploy and re deploy these drives to quickly deliver increased storage capacity migrate data between systems and easily manage spare drives Pre Failure Warranty means HP Insight Manager not only reports when a drive is going to fail but allows replacement of failing drives prior to actual failure For complete details consult the HP Support Center or refer to your HP Server documentation e The SA P400 Controller supports up to 18 drives depending on the server implementation The SA P400i Controller supports up to 6 drives depending on the server implementation e Seamless upgrades trom past generations and upgrades to next generation HP high performance and high capacity Serial Attached SCSI Smart Array controllers 3G SAS technology delivers high performance and data bandwidth up to 300 MB s per physical link and contains full compatibility with 1 5G SATA technology x8 2 5G PCI Express host interface technology delivers high performance and data bandwidth up to 2 GB s maximum bandwidth e Modular easy to upgrade design lets you optimize performance by upgrading from 40 bit 256MB cache to 72 bit 512MB battery backed write cache BBWC e Addition of the battery backed cache upgrade enables BBWC RAID 6 with ADG array expansion logical drive extension RAID migration and stripe size migration e Mix and match SAS and SATA hard drives lets you deploy dr
20. overy begins with an On Line Spare and data is reconstructed automatically DRAM ECC detects and corrects data bit errors e Battery backed write cache upgrade provides for up to two days of battery power for data cache retention The data backup duration could be extended anytime the server s auxiliary power is available during system power down DA 12400 Worldwide Version 25 October 5 2010 Page 5 QuickSpecs HP Smart Array P400 Controller Standard Features Ease of Use Warranty Consistency and Upgradeability make the Smart Array family unique in the industry e GUI based configuration management and diagnostic software tools Common data format between generations of products e Data migration between servers and external StorageWorks Modular Smart Array enclosures The warranty for this device is 3 years parts labor and onsite Pre Failure Warranty Drives attached to the Smart Array Controller and monitored under Insight Manager are supported by a Pre Failure replacement Warranty For complete details consult the HP Support Center or reter to your HP Server Documentation Warranty Upgrade Options Response Upgrade on site response from next business day to same day 4 hours Coverage Extend hours of coverage trom 9 hours x 5 days to 24 hours x 7 days Duration Select duration of coverage for a period of 1 3 or 5 years Warranty upgrade options can come in the form of Care Packs which are sol
21. r 4 halt height tape drives and compatible with multiple SAS tape drives including DAT 160 SAS LTO 2 Ultrium 448 SAS LTO 3 Ultrium 920 SAS LTO 4 Ultrium 1760 SAS and LTO 4 Ultrium 1840 SAS tape drives SAS Cables tor Tape Drives 1 meter internal SAS SFF8484 split to 1 x internal SFF8484 1 x SFF8482 cable NOTE Use this cable to connect HP StorageWorks Ultrium 448 920 960 1760 and1840 SAS internal tape drives to SAS 4i SFF8484 connectors This replaces the existing cable connecting the HBA controller to the disk backplane This replacement cable has three channels tor disks and 1 channel for the tape drive SFF8482 port 1 meter internal SAS SFF8484 split to 1 x internal SFF8484 1 x SFF8482 cable with power NOTE Use this cable to connect HP StorageWorks Ultrium 3280 and 3000 SAS internal tape drives to SAS 4i SFF8484 connectors This replaces the existing cable connecting the HBA controller to the disk backplane This replacement cable has three channels for disks and 1 channel for the tape drive SFF8482 port 4 meter internal SFF8484 split to 1 x internal SAS 4i SFF8484 amp 1 x external SFF8088 SAS cable NOTE This split cable connects internally to SAS Hard Drive Cage 3x and externally to the tape device 1x with other connector attaching to HP SAS controllers with SAS Ai SFF8484 connectors The 1x cable occupies additional PCI slot on the server DA 12400 Worldwide Version 25 October 5 2010 HP Smart
22. related topics while spending less time away from business critical activities HP Technology Services continues to be recognized for service and support excellence by customers partners industry organizations and publications around the world Recent honors and award reflect our services team s dedications technical expertise professionalism and uncompromising commitment to customer satistaction To learn more on HP ProLiant servers HP BladeSystem servers and HP StorageWorks storage products please contact your HP sales representative or HP Authorized Channel Partner Or visit www hp com services proliant or www hp com services bladesystem or htto www hp com hps storage DA 12400 Worldwide Version 25 October 5 2010 Page 12 QuickSpecs Related Options NOTE This is a list of supported options Some may be discontinued HP Hard Drives SAS Hot Plug SFF 2 5 inch Enterprise ENT Drives HP 600GB 6G SAS 10K rom SFF 2 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP 450GB 6G SAS 10K rom SFF 2 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP 300GB 6G SAS 10K rom SFF 2 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP 300GB 3G SAS 10K rom SFF 2 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP 146GB 6G SAS 15K rpm SFF 2 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP 146GB 3G SAS 15K rom SFF 2 5 inch Dual Port Enterprise 3yr Warranty Hard Drive HP
23. ssive generation of product and takes much of the guesswork out of troubleshooting field problems These tools lower the total cost of ownership by reducing training and technical expertise necessary to install and maintain HP server storage Systems Insight Manager e Powerful server and server options storage manager tool e Monitors over 1200 system wide parameters e Contiguration Diagnostic Utilities HP Array Configuration Utility ACU e Powerful Web based configuration utility for all Smart Array controllers e Provides a graphical view of HP drive array configurations e Allows for management of multiple arrays over a secure internet connection from anywhere in the world e Easy to use Wizards for configuration e Runs offline for all supported Operating Systems and runs online tor Windows and Linux For online contiguration of NetWare use CPQONLIN HP Option ROM Configuration for Arrays ORCA DA 12400 Worldwide Version 25 October 5 2010 Page 7 QuickSpecs HP Smart Array P400 Controller Compatibility A simple method for managing logical drives during system power up by pressing F8 during POST Allows the ability to create arrays logical drives and assign an online spare drive Allows the ability to view and delete logical drives Allows the ability to select the boot controller e For advanced array configurations use ACU HP Array Diagnostic Utility ADU In depth diagnostic and reporting utility for all S
24. tPDF aspx 5982 654 7 EEE HP Installation and Startup of HP ProLiant Servers Provides for the installation of your new HP ProLiant server and operating system to assist you in bringing your new HP ProLiant server and operating system into operation in a timely and professional manner This service provides a trained HP service specialist to perform an installation that meets HP quality standards for Delivery of the service at a mutually scheduled time convenient to your organization e Availability of an HP service specialist to answer basic questions during the onsite delivery of this service e Custom installation as detailed in Delivery specifications or in a Statement of Work SOW e Verification prior to installation that all service prerequisites are met htto h20195 www2 hp com V2 GetPDF aspx 598227572ENN DA 12400 Worldwide Version 25 October 5 2010 Page 10 QuickSpecs HP Smart Array P400 Controller Service and Support Optional HP Care Pack Services that will enhance your HP product experience Optional Services eSupport 3 Year HP Hardware Support Onsite Call to Repair CTR Service 6 or 24 hour As an alternative to our recommended support level for customers who need committed call to repair for server hardware Provides your IT manager with a team of support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within 6 or 24 hours of
25. the initial service request to the HP Global Solution Center htto h20195 www2 hp com V2 GetPDF aspx 598 1 6636ENN 3 Year HP Support Plus 24 As an alternative to our recommended support level for customers who need access to responsive 24x7 hardware and software support plus software updates on HP and selected third party products For a higher return on your server and storage technology our 3 year combined reactive support service delivers integrated onsite hardware sottware support services available 24x7x365 including access to HP technical resources 4 hour response onsite hardware support and software updates htto h20195 www2 hp com V2 GetPDF aspx 598 1 6638EEE HP Proactive Select Service Customer needs on demand access to consulting technical proactive services and education courses Provides a flexible way to purchase HP best in class consultancy and technical services You can buy Proactive Select Service Credits when you purchase your hardware and then use the credits over the next 12 months http h20195 www2 hp com V2 GetPDF aspx 4AA2 3842ENN HP eSupport is a portfolio of technology based services that assist you with managing your business environment from the desktop to the data center Support Portal The HP support portal provides one stop access to the information tools and services you need to manage the daily operations of your IT environment Features include Access to self solve tools including se
26. ty Hard Drive HP 300GB 15K rpm Non Hot Plug SAS 3 5 Single Port Hard Drive HP 146GB 3G SAS 15K rom LFF 3 5 inch Non hot Plug Dual Port Enterprise 3yr Warranty Hard Drive HP 146GB 15K rpm Non Hot Plug SAS 3 5 Single Port Hard Drive HP 72GB 15K rom Non Hot Plug SAS 3 5 Single Port Hard Drive SAS Hot Plug SFF 2 5 inch Midline MDL Drives HP 500GB 6G SAS 7 2K rom SFF 2 5 inch Dual Port Midline lyr Warranty Hard Drive SAS Hot Plug LFF 3 5 inch Midline MDL Drives HP 2TB 6G SAS 7 2K rom LFF 3 5 inch Dual Port Midline lyr Warranty Hard Drive HP 1TB 6G SAS 7 2K rom LFF 3 5 inch Dual Port Midline lyr Warranty Hard Drive HP 1TB 3G SAS 7 2K rom LFF 3 5 inch Dual Port Midline lyr Warranty Hard Drive HP 750GB 3G SAS 7 2K rom LFF 3 5 inch Dual Port Midline lyr Warranty Hard Drive SATA Hot Plug SFF 2 5 inch Midline MDL Drives HP 500GB 3G SATA 7 2K rom SFF 2 5 inch Midline 1yr Warranty Hard Drive HP 160GB 3G SATA 7 2K rom SFF 2 5 inch Midline 1yr Warranty Hard Drive SATA Non Hot Plug SFF 2 5 inch Midline MDL Drives HP 500GB 3G SATA 7 2K rom SFF 2 5 inch Non hot Plug Midline lyr Warranty Hard Drive HP 160GB 3G SATA 7 2K rom SFF 2 5 inch Non hot Plug Midline lyr Warranty Hard Drive SATA Hot Plug LFF 3 5 inch Midline MDL Drives DA 12400 Worldwide Version 25 October 5 2010 HP Smart Array P400 Controller 516814 B21 416127 B21 375872 B2 384854 B2 1 375870 B2 1 384852 B2 516830 B21
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