Home

MyMail MAX OPERATIONS MANUAL - Brothers II Business Machines

Contents

1. Letter Cursor Changing quick select names Assign the name Letter to Memory 2 Select the function Change name Menu gt Configuration gt Memories gt Memory 2 gt Change name The mymail opens the input window for the quick select name The factory set names for the 10 quick select memories are Memory 0 to Memory 9 Clear the text letter by letter by repeatedly pressing the key Then enter the text Letter Press 3 times L Set lower case letters with o Press twice e Press once t Press once t Press twice e Press 3 times r When you have entered the text confirm it with 18 mymail Operator Manual N US POSTAGE F 00 00 Mailed From 12345 05 18 2011 0 0 0 oz 031A 0001234567 3 5 Trial run You can check the settings for the metering process as well as the imprint quality by doing a trial run with postage value 0 00 zero imprint Type the postage value 0 in the main menu and confirm with E To do the trial run fold a sheet of paper letter size down the middle Place the sheet folded edge first in the letter slot The sheet must touch the right hand edge of the letter slot Push the sheet into the letter slot as far as it will go The sensor in the back right hand corner of the letter slot recognizes a letter The myma
2. 00 20 CORRECTION Mailed From 12345 05 18 2011 031A 0001234567 F USPOSTAGE The mymail then prints the correction 28 mymail Operator Manual Redate If you have imprinted the wrong date you can print a correction on the non address side of the mail piece showing the correct date ofo ofo fO Rate 0 44 Mem Menu MENU Redate v Date 05 19 11 Insert envelope US POSTAGE Fo 00 002 REDATE Mailed From 12345 05 19 2011 031A 0001234567 Select Menu and confirm Select Redate and confirm Use the arrow keys to select the correct date to be imprinted Confirm with E Insert the mail piece with the non address side facing upwards The mymail prints a correction imprint with the new mailing date Metering 29 4 4 Reply Mail metering You can meter reply mail When metering reply mail mymail prints a normal meter imprint without date Rate 0 00 Mem Menu MENU Reny v Select Menu and confirm Select Reply and confirm Enter the postage value eee Enter amount Seel Iir Confirm with E Reply mail 0 44 Insert envelope Insert reply envelope card as usual 00 442 Mailed From 12345 F U POTGE The mymail prints the reply mail imprint 031A 0001234567 Reply mail 0 44 To exit the Reply Mail mod
3. Make sure all settings for communication with the TELESET data center are correct and the configured link internal modem or mailcredit is ready for a connection see chapter 10 10 and 10 11 Select Menu in the main menu and confirm Select Configuration and confirm Select Change Zip Code and confirm Your mymail now establishes a connec tion with the TELESET data center Please stand by Data exchange takes some time Zip Code changed appears in the display when the loading process is complete 10 2 Reloading endorsements Basic settings 53 If you require new endorsement imprints you can order these from FP Mailing Solutions FP Mailing Solutions will supply you with a chip card containing the endorsements you have ordered Caution It is not possible to load single endorsement imprints The mymail will always load all endorsement imprints stored on the card and overwrite any which may already exist Rate 0 00 ofo Mem 0 0 oz M MENU ofo Configuration v CONFIGURATION Load from card v LOAD FROM CARD ofo Endorsements Insert card Download complete 3 Select Menu in the main menu and confirm Select Configuration and confirm Select Load from card and confirm Select Endorsements and confirm Insert the card with the endorsements in the card reader The chip
4. Enter RDS tel no 800 Number saved oe O Cc Q Select Menu in the main menu and confirm Select Configuration and confirm Select Remote Diag Num and confirm You see the set telephone number Use to delete the old number Abort input If you press the key again after having deleted all numbers you leave the input window without saving The former num ber is retained Enter the new telephone number for remote diagnostics and confirm The new telephone number is saved 68 mymail Operator Manual 10 14 Switching access control on and off The mymail can be protected against unauthorized use If access control is switched on only a MASTER card holder can use the mymail For switching access control on or off the MASTER card must be inserted In case you wish to use access control you should have a second MASTER card ready at all times Thus you make sure you can continue to use your mymail even if you should lose one of the cards MASTER cards are available as accessories from FP Mailing Solutions Rate 0 00 Mem 0 0 0z M MENU Configuration v CONFIGURATION Master Card Insert MasterCard Master Card on Master Card enabled Select Menu in the main menu and confirm Select Configuration and confirm Select Master Card
5. Error message Possible cause and remedy TDC error Desired amount too high Select a smaller amount no credit and repeat the procedure TDC not available Call Service TDC data record Call Service locked TDC mymail Call Service disabled TDC mymail Call Service not available TDC mymail Call Service not released TDC mymail Call Service out of operation Too many endorsements Endorsement card defective Request new endorsements card from FP Mailing Solutions specifying the error message Unable to connect Repeat the procedure Underweight The mail piece is too light for the selected postal rates Check and change the postal rates Validate failed mymail is not released for metering Please load postage Value exceeds user postage limits Postage value is higher than the set limit Maximum postage protection against overmetering To accept a correct high postage value confirm message by pressing the E key Or Cancel by pressing the C key Warning battery low Change battery see chapter 11 7 12 2 Helpful user tips Error messages and help Problem Possible cause and remedy in general Blank display Check whether the power cable is plugged in correctly Display lit Pull out the plug wait one minute then plug back in but display blank mymail blocks shortly and emits loud mechanical n
6. Last Download Date 05 18 11 Last Download Value 800 000 Postage Available 838 130 D Loading postage PVD TELESET 51 Enter the desired amount in and confirm For verification the mymail displays the set amount If you now wish to load the amount displayed press E to confirm Otherwise cancel with C Your mymail now establishes a connec tion with the TELESET data center Please stand by Data exchange takes some time Postage received appears in the display when the loading process is complete If you wish to print a teleset receipt press E to confirm Otherwise skip with C Place an FP postage meter label or a folded sheet folded edge first in the letter slot The mymail prints the teleset receipt 52 mymail Operator Manual 10 Basic settings The following chapters describe the settings or processes which you only have to perform once or very infrequently 10 1 Changing the origin Zip code If you wish to use the mymail elsewhere e g after moving to new premises you must register the new location of your mymail with FP Mailing Solutions At the new location you must load the new zip code from the TELESET data center B E S Rate 0 00 Mem 0 0 oz eaMenu___ MENU Configuration v CONFIGURATION Change Zip Code Connecting Please wait Zip Code changed
7. O coe Q Rate 0 00 Mem 0 0 oz oe M MENU Configuration ole v CONFIGURATION Load from card v S goo LOAD FROM CARD Advert Insert card ES Download complete Select Menu in the main menu and confirm Select Configuration and confirm Select Load from card and confirm Select Advert and confirm Insert the card with the advertising imprint in the card reader The chip must face the rear Confirm insertion of the card The mymail loads the data for the advertising imprint from the card The data are loaded Remove the card 56 mymail Operator Manual 10 5 Delete advertising imprint You can clear advertising imprints you no longer need to make room for new ones oo S B oe QO O Rate 0 00 Mem 0 0 oz eaMenu_ MENU Configuration v CONFIGURATION Adverts v ADVERTS Delete advert SELECT ADVERT Advert 2 v Are you sure Advert deleted T OOD oO Select Menu in the main menu and confirm Select Configuration and confirm Select Adverts and confirm Select Delete advert and confirm Select the advertising imprint you want to delete and confirm If you really wish to delete the advertising imprint Confirm with E You can abort with C without del
8. and confirm Insert your MASTER card in the card reader The chip must face the rear Confirm insertion of the card Confirm the prompt MasterCard on The access control by MASTER card is switched on In the same way you can switch the access control off The mymail asks MasterCard off Basic settings 69 10 15 Printing reports You can print out a series of status information for the mymail Register Report Account Report Memories Configuration Report Scale Report SD Report Error Report VON Rate 0 00 Qe Mem 0 0 oz A Smeu O Reports re REPORTS QO Register Insert envelope Important parameters and postage usage information see also chapter 8 Set up accounts and their postage usage data Memories and their assignments see also chapter 6 6 Machine identification and information about software version rate table version modem settings and access control Information about scale and rate table Technical information important for service Error code date and time of the last five errors Select Menu in the main menu and confirm O co Select Reports and confirm O oo Select the report you want to print and confirm O co Q Place an FP postage meter label or a folded sheet folded edge first in the letter slot The mymail prints the selected report 70 mymail Operator Manual 10
9. Select Menu in the main menu and confirm Select Configuration and confirm Select Clock and confirm Select Adjust clock and confirm Set the clock forward or back with the arrow keys Every keypress adjusts the clock by one minute Confirm the desired time Possible correction 5 minutes The time is set 62 mymail Operator Manual 10 10 Internal modem setting the outside dialing parameters The mymail has an integrated analog modem The correct dialing parameters for your telephone connection must be set when you want to use the internal modem for connection to the data center The modem configuration is part of the installation routine during commissioning You should verify and if necessary correct the settings if changes were made to your telephone system aie For information on how to connect the phone cable please read the Installation Guide my g Disable the PC connection if you used mailcredit for connection to the data center before Read chapter 10 11 i my Rate 0 00 Select Menu in the main menu and Mem 0 0 oz confirm Select Configuration and confirm A MENU Configuration v Number for dialing outside line CONFIGURATION Dial code Cie v Select Dial code and confirm e22 Enter dial code Extension Enter the number for dialing eee the outside line oo 0 To insert a dial pause press th
10. syeApy TO LS LuSd EIN Bp We Heq Ndg 18S0d 3ed SSeJ9 ISULY AK pp Ww 3 eq junowe Jaquy anyea abeysod auoN junoooe 3 3 3q ansoubelg sjoway aweu a6uey aep aouenpy Ady abejsod 439 juawiasiopua aS 60 10113 MoUs SIO sOuijjas zua n 159 419S as junoooe anes abpuyes ubliy leas Ad 1Se abpupyed ues uolemnbyuo9 unose 329129 jun09d a0alq auoN 1949 Jul s How N 1210 101 U09 H APY quid ysay_ sjunoode Jasp 6a Bulpusosy Z H APY yuel4jsay a e0S 0187 Jaysibay sBuljjes junoooy junoooe ajeag Af pp ww 3 eq anjen abeysod 1947 1 Bulpusoseq HAPY 3AF Byu09 suod y sjunosoy ayepay 391109 snjeys spun4 Yaape 13S AJOWAW wos peoj uolejnojeo 3421 Alowaw 199 85 104 SHulas 4998S o 607 nua Wal aqey 102 mymail Operator Manual Technical Data Dimensions Weight Power connection Power consumption Battery Display Printing process Printing area Print resolution Performance Noise emission Equipment 11 81 x 7 2 x 7 64 width x height x depth 5 5 Ib 100 240 V 50 60 Hz on the side of the rear housing panel Maximum 20 W 3 6V 2 3Ah 2mA Ambient temperature 67 F to 185 F Material no 90 4701 8004 00 LCD illuminated 100 x 33 pixels Inkjet printing featuring HP Technology Max 4 84 x 0 98 300 dpi Approx 17 letters minute To protect from overloading or unauthorized use the number of metering actions is restricted to 500 per calen dar da
11. Acct 1 and confirm Select Change name and confirm Clear the old account name letter by letter Enter the new account name e g Shop and confirm The account has the new name w Ifyou press the key again after clearing all the letters the mymail jumps back one level and the previous account name is retained 7 6 Deleting accounts O 3 ON ZON A0 2 o amp Rate 0 00 Mem 0 0 oz gt ER Acct 1 MENU Accounts ACCOUNTS Account settings SELECT ACCOUNT Miller oe O MILLER Delete account Are you sure Account deleted O O O C C C Ce QO amp Account function 47 Select Menu in the main menu and confirm Select Accounts and confirm Select Account settings and confirm Select the account you want to clear e g Miller and confirm Select Delete account and confirm If you really wish to delete the account Confirm with You can abort with without deleting The account and the relevant account information is cleared 48 mymail Operator Manual 8 Postage Register The mymail saves important parameters and postage usage information in registers You can have the register states displayed and printed as a register report Displaying register states Rate 0 00 Select
12. 16 Sending machine data to Service Remote diagnostics The mymail assists you in transmitting important machine data to the Service Please transmit data only upon request by FP Mailing Solutions Rate 0 00 ofo Mem 0 0 oz i MENU ofo Reports v REPORTS ofo Remote Diagnostic Connecting Make sure all settings for communication with the data center are correct and the configured link internal modem or mailcredit is ready for a connection see chapter 10 10 and 10 11 Select Menu in the main menu and confirm Select Reports and confirm Select Remote Diagnostic and confirm The mymail now automatically connects to Service Please stand by Data exchange takes some time Basic settings 71 10 17 Zeroing scale You have to zero the scale if mymail displays a weight lt 0 oz you want to set a pre load e g because you are using an extra weighing tray Setting the initial state for the weighing function Remove load from scale or place pre load in position 0 00 Select Menu in the main menu and Rate Mem lt 0oz confirm MENU Scale Chie SCALE lt 0oz Zero scale Cie SCALE 0 0 oz Zero scale Select Scale and confirm Confirm Zero scale The scale is zeroed 72 mymail Operator Manual 10 18 Updating the mymail software You can use the Francotyp Postalia
13. Menu in the main menu and ofo Mem 0 0 0z confirm E a M Select Funds status and confirm ofS Fund status re SSRIS Descending register Q Descending reg Postage still available 38 13 max 5 000 00 sn umos status Ascending register ef9 Ascending reg Postage used Total value of all 61 87 meter imprints eo aa Control total Checksum eres Sum of all paid values total W ona Piece count e Hh count Number of meter imprints performed gt runos status Last Postage Value Download PVD O Last PVD Last set amount for loading postage 100 05 12 11 Date of the last connection to the TELESET data center Print postage register report Rate 0 00 Mem 0 0 oz Tt MENU Reports v REPORTS Register v Insert envelope Postage Register 49 Select Menu in the main menu and confirm Select Reports and confirm Select Register and confirm Place an FP postage meter label or a folded sheet folded edge first in the letter slot The mymail prints the register report 50 mymail Operator Manual 9 Loading postage PVD TELESET TELESET is the loading of the desired postage credit To load postage a connection is made to the TELESET data center TDC with the mymail and the desired amount is loaded Accounting is as per your contract with the United States Postal Service Make sure that the mymail contacts the T
14. Transport the mymail upright Error messages and help 87 12 Error messages and help Caution Remove the ink cartridge from the mymail before you transport the mymail or send it in for service Caution Do not remove any parts of the housing Only have maintenance and repair work done by qualified personnel authorized by FP Mailing Solutions Otherwise your warranty will be voided You will be liable for any damages You can eliminate minor faults and problems with the mymail yourself On the following pages you will find help and tips for eliminating and avoiding faults Error messages help you to determine the causes of errors and to eliminate them Acknowledge error messages with Memory full the key In case your mymail behaves strangely Mem 0 00 Select Log off in the main menu and Menu 0 0 oz confirm Log off If the mymail is in standby mode pull out 05 18 11 the power cord Wait one minute Plug the power cord back in gt Ifyou cannot eliminate a fault yourself please contact the FP Mailing Solutions Service mymail Operator Manual 12 1 Error messages alphabetically Error message Possible cause and remedy lt 0 oz The scale had a pre load which was removed Zero the scale see chapter 10 17 gt 5 Ib The mail piece weighs more than 5 lbs The mymail is overloaded Do not place more than 5 Ibs on the scale Authorize faile
15. be hazardous to your health Avoid A contact with the eyes Keep the ink cartridge away from children Further instructions for use are enclosed with the ink cartridge Caution This avoids faults in the printing system Leave the power cable plugged in so that the cartridge can move to the changing position Never lift up the operating panel during the mymail s start routine Removing the empty ink cartridge Lift up the operating panel as far as it goes It snaps in this position The mymail moves the ink cartridge to the change position Preparing the new cartridge Maintenance and care 75 Push back the yellow lever Fold up the cartridge lock Hold the ink cartridge with your thumb and forefinger and lift it up out of the cartridge compartment Remove the ink cartridge from the packing Remove the nozzle protection For details please refer to the instruction leaflet that comes with every cartridge 76 mymail Operator Manual Inserting the ink cartridge Caution Contact problems due to an incorrectly inserted ink cartridge may lead to machine failure Insert the ink cartridge vertically from above with a slight tilt into the cartridge holder The contacts on the ink cartridge must be at the front Press down the cartridge lock hold it and push the yellow lever forward Do not use force to close the cartridge lock If the lock cannot be closed pr
16. check imprint quality 79 correct 27 gaps 79 misalignment 19 set 23 trial run 78 23 Metering 23 36 label 26 letter 26 thick letters 26 to an account 42 Index 111 Metering menu See Main menu Modem 70 62 107 set dialing parameters 62 Modem socket 4 mymail overview 4 things worth knowing 70 N Nonmachinable surcharge 33 Notes about this manual 2 Numeric keys 3 0 Operating panel 4 Operation basic terms 11 examples 11 getting to know 11 Outside line 62 P PC 4 10 connection to mymail 64 Postage amount See Postage value Postage correction 27 Postage meter label 26 107 Postage value 0 00 18 calculate with the mymail 31 determine the maximum value 57 display 3 maximum value exceeded 57 set 23 Postal rates change 34 clear 34 correct 34 set 37 Power connection 4 102 Print system clean contacts 74 cleaning 80 112 mymail Operator Manual Printing reports account evaluation 69 configurations 69 errors 69 memories 41 register 69 scale 69 SD report 69 Protection against unauthorized use 20 68 PSD See Security Device Punctuation and special characters 16 PVD 50 Q Quick Reference Guide 2 Quick select 77 See also Memory Quick select name 17 R Rate calculation 37 Rate table load 54 update 54 Redate 28 Register 48 69 print report 49 show 48 Register report 69 Registered Mail 32 Registering postage costs 42 Remote diagnostics 70 changing telephone number 67
17. key The mymail briefly shows Category selected and returns to the main menu The weight display appears the scale is switched on Please note the following special features Insured Mail Registered Mail C O D require a value to be entered see Letter value eee oeo T00 Enter the mail piece value in 5 digits max and confirm The maximum value for Registered Mail is 25 000 domestic mail only Zip code For some types of mail e g Priority Mail weighing more than 1 pound Express Mail it is necessary to enter the destination zip code Destination Zip code 123 Enter the first 3 digits of the destination Zip code and confirm For mail within your local zone Enter 0 Weighing and metering 33 Country code For all mail being sent abroad the country code must be entered Enter the three digit country code and Dest country code cee 4 confirm The country codes are listed on oo 1 123 pages 97 to 100 The name of the destination country _ BERMYDA appears in the display Confirm with E Nonmachinable surcharge For mail pieces that do not comply with the specified mail characteristics you have to select NONM SURCH from the list of the extra services V NONM SURCH Select NONM SURCH and confirm a Illegal combinations United States Postal Service
18. must face the rear Confirm insertion of the card The mymail loads the data for the endorsement imprints from the card The data are loaded Remove the card 54 mymail Operator Manual 10 3 Update rate table If postage rates change you have to load a new rate table for correct rate calculation Order this from FP Mailing Solutions Select Menu in the main menu and Rate 0 00 Mem 0 0 oz confirm x MENU Select Configuration and confirm Configuration v A Select Load from card and confirm Load from card Koy v I Select Rate table and confirm Rate table S Insert the rate table card in the card reader The chip must face the rear Confirm insertion of the card Insert card The mymail loads the data for the rate table from the card The data are loaded Download complete Remove the card Carefully read all displayed information Rate table and follow the instructions switched Confirm the messages X The Scale report contains data of the currently stored rate table Read chapter 10 15 Printing reports Basic settings 55 10 4 Reloading advertising imprint The mymail can store up to three different advertising imprints If you need new advertising imprints you can order these from FP Mailing Solutions FP Mailing Solutions supplies the logos slogans on chip card ofo O co O
19. offers some extra services only when combined with other services For example Return Receipt can only be used for First Class Mail when combined with Registered C O D or Insured Confirm the message with E Option error Select a permissible setting 34 mymail Operator Manual 5 2 Changing and correcting postal rates Correct entry SERVICE SIZE TYPE DESTINATION INTERN L Deselect an extra service SERVICE V CERTIFIED v SERVICE CERTIFIED v Clear all selected postal rates 5 25 Mem 0 0 oz Menu oes Rate 0 sn Mem 0 0 oz Menu 0 00 Vem Menu With the key you can clear selected settings step by step and then select again as normal Select the set marked service and press The check V disappears from in front of the service The service is deselected Call the main menu Type any postage value type 0 preferably and confirm The mymail clears the selected postal rates You can then call the rate menu and re select the postal rates see chapter 5 1 Weighing and metering 35 5 3 Weighing and metering a letter Caution Please heed the following notes on how to use the scale e The scale is designed for a maximum weight of 5 Ibs e Place large mailpieces on the scale so that these are not touching the housing of the mymail This prevents you getting fals
20. or departments of a company You can set up a maximum of 3 accounts The account function also includes renaming and clearing accounts and saving standard settings You can print an account report to evaluate the account information Read chapter 10 15 Printing reports 7 1 Metering on accounts To be able to use the account function you have to set up at least one account If more than one account is set up you have to log in to one of these accounts eee Activate the mymail from the standby 05 18 11 ses mode with any key Select the account you want to log in to LOGIN Acct 1 and confirm v 0 00 The main menu appears showing the Mem 0 0 oz active account in the display Menu Acct 1 e g Acct 1 After having logged into an account you can start using the mymail The postage costs are charged to the active account Refer to chapters 4 and 5 for information on how to set the meter imprint and how to meter 7 2 Change account Mem 0 00 Menu 0 0 oz Acct 1 _ LOGIN Miller 0 00 Mem 0 0 oz Menu Miller Account function 43 Select Log off in the main menu and confirm The mymail switches to standby Activate the mymail from the standby mode with any key Select the account you want to meter in and confirm The main menu appears showing the selected account in the display 44 mymail Operator Manual 7 3 Setti
21. set The scale switches on If a fixed postage value is set The scale switches off the postal rates are cleared 6 3 Display saved data You can display the data stored for each quick select memory in an info window when calling up the data for metering purposes main menu gt Mem when setting up the quick select memories main menu Menu gt Configura tion gt Memories gt Memory SELECT MEMORY 0 440 Endorsement FIRSTCLASS H Select the desired quick select memory e g Memory 1 and press the Info key You will see the data of the selected quick select memory Close the info window with the Info key Quick select memories 39 6 4 Renaming the quick select memories The factory set names for the 10 quick select memories are Memory 0 to Memory 9 You can assign your own names to the quick select memories Rate 0 00 Mem 0 0 oz eaMenu___ MENU Configuration v CONFIGURATION Memories v SELECT MEMORY Memory 8 v MEMORY 8 Change name v Memory name Memory 8 Ceee eooo Ceee sey my g Memory name Package Memory renamed oe O O O o o Cc Q Q Q 3 Select Menu in the main menu and confirm Select Configuration and confir
22. the machine will shut down The mymail displays the current date the display light goes out and the printing head travels to the sealed position You can reactivate the mymail by pressing any key The time period after which the mymail switches to standby is set at factory to 5 minutes Refer to chapter 10 8 on page 59 on how to change this setting Switch to standby In addition to automatic changeover you can manually switch to standby by selecting Log off Select Log off in the main menu with the arrow keys w A Confirm with the E key Metering 23 4 Metering In this chapter you can read how to set the meter imprint meter letters and switch the mymail to standby gt _ If you want to use the account function of the mymail for separate accounting read chapter 7 on page 42 4 1 Setting the meter imprint Advertising imprint Postage value The mymail requires the following data for the meter imprint Endorsement Post Date Postage value Print which advertising logo Print which endorsement h N US POSTAGE J o P P ee q FP sos Date for the meter imprint actual date Sogan HM e of deposit of the mail piece E 031A 0001234567 gt H The current settings for the meter imprint can be displayed with the key You can also make a trial run with postage value 0 00 Setting the postage value Type and confirm the desired postage Rate hy i Mem
23. value in the main menu Menu 0 44 The postage value is set Mem v Menu You can enter the postage value in two different ways For 0 44 type 0 44 or 44 24 mymail Operator Manual Setting the optional advertising imprint A Rate 0 44 Select Menu and confirm 9 men M A F Select Set advert and confirm Qe Set advert san stcr anvent Select an advertising imprint and confirm 9 saver Advert selected Advertising imprint is set wha Date for the meter imprint Refer to chapter 10 4 on how to load adverts from a chip card to your mymail The date for the meter imprint is set automatically to today s date by the built in clock You can set the date of the stamp forward by up to 30 days manually The mymail does not allow backdating Caution The date of the Indicia shall represent the actual date of deposit of the mail piece re Rate 0 44 Select Menu and confirm Q Mem i ren Frome Select Advance date and confirm O Advance date You see the current date N Change the date with the arrow keys and O Date 05 20 11 confirm with The date for the meter imprint is reset to the current date as soon as you log off and restart the mymail Metering 25 Setting the optional endorsement Specific types of mail can be marked with the respective endorsement imprint e g FIRST CLASS MEDIA MA
24. your mymail in spite of our extensive quality control please contact your local servicing dealer Our main office will be pleased to tell you the address of your local servicing dealer FP Mailing Solutions Francotyp Postalia Inc 140 N Mitchell Court Suite 200 Addison IL 60101 5629 Customer Service 800 341 6052 www fp usa com O et l G Francotyp Postalia applies DQS certificated inte grated management systems with quality and envir onmental management DIN EN ISO 9001 14001 These are valid for design and manufacturing of franking machines and postal equipment registration no 275570 QM 08 UM ulaq Biqhay 90 4 LOZ Xxx 20 A8Y 00 2210 CE00 LS
25. 0 0 oz MENU Accounts v ACCOUNTS Account settings SELECT ACCOUNT Acct 1 v ACCT 1 Save account current setings SELECT ADVERT Advert 2 v Advert selected D O o Q O Cc Q Select Menu in the main menu and confirm Select Accounts and confirm Select Account settings and confirm Select account for which you want to save the settings e g Acct 1 Select Save account current settings and confirm Select the desired advertising imprint and confirm e g Advert 2 The setting is saved as a standard for this account In the Select account menu you can open an info window showing the setting for the advertising imprint and the usage data mail pieces and postage used of each account 46 mymail Operator Manual 7 5 Renaming accounts Rate 0 00 Mem 0 0 oz TE Acct 1 MENU Accounts Q co O v ACCOUNTS Account settings O coe O SELECT ACCOUNT Acct 1 O coe Q v ACCT 1 Change name O co O v Account name Acct 1 cee Account name eee oso Shop Account renamed M 8G Select Menu in the main menu and confirm Select Accounts and confirm Select Account settings and confirm Select the account you want to rename e g
26. 287 Wallis amp Futuna Islands 312 Switzerland 288 Western Samoa 313 Syrian Arab Republic Syria 289 Y T Yemen 314 Taiwan 290 Tajikistan 291 Z Tanzania 292 Zambia 316 Thailand 239 Zimbabwe 317 Togo 294 Tonga 295 Trinidad 296 Tristan da Cunha 297 Tunisia 298 Turkey 299 Turkmenistan 300 Turks amp Caicos Islands 301 Tuvalu 302 U Uganda 303 Ukraine 304 United Arab Emirates 305 Uruguay 306 Uzbekistan 307 mymail menu tree 101 Ayowawi 123 9 aweu abue uewe SBA uoz ewl AJOWSW 0 I ON S3A ysi 6uz ON 18S spun buerp U033UU09 LILY gabenbue awa Bulaes wnwuy 31092 ayey OU 181 SAY s1ojaq au OU 18 OGL UOldaUUOD pasojew puosas 4 998 HO UO 1y611Aeq afeysod 6 0 Aowa sjuswassopug yanpe 9j2 8q 13447 Tep 104 YEM uJ p snun aJeanoy aw Aqpueys pseg 194SeN 49019 ysnfpy wnwxen REES H Apy yaape peoy apo9 diz wny erq 101 U09 J qwnu u01 23uu09 JO uonsajas awn Aqpues syw ueyg ow y Burer aja aveau yeas sn abenbueq yui pueg 134SeN 490 9 soueuly SaOWayy pied woa peo
27. Account Available special characters I 1 amp _ lt gt i Arrow keys _ Scroll in a menu P menu level Info key Display information Close info window Enter key Confirm inputs and selection Numeric keys Acknowledge error message y Enter digits Enter letters Enter punctuation and special characters Home Shift key Selection Return to main menu Text Switch upper lower case letters Numerical values Enter decimal point 4 mymail with scale Operating panel ink cartridge below it Display Keyboard aos Card reader eS with MASTER card MASTER AN Letter slot Battery compartment on the bottom Phone line connection Serial number plate on the bottom Power connection Connecting socket for PC connection cable Contents 5 Safety tips 8 A short description of the mymail 10 The ABC s of mymail operation 11 3 1 The main menu 11 3 2 The info window 13 3 3 The mode of operation 13 3 4 Enter text 16 3 5 Trial run 18 3 6 Access control by MASTER card 20 3 7 Switching the scale on and off 21 3 8 Standby 22 Metering 23 4 1 Setting the meter imprint 23 4 2 Positioning and metering a letter 26 4 3 Correcting the meter imprint on mail which has already been metered 27 4 4 Reply Mail met
28. DC at least once a year even if the postage meter is not in use Read the information on page 9 Please contact the FP Mailing Solutions Service if you have any questions Permissible amounts which may be loaded Amounts in steps of 10 are permissible The minimum amount is 10 The maximum amount which may be loaded is dependent on the postage credit still available at your mymail When topping up you must not exceed the upper postage credit limit of 5 000 00 The maximum amount which may be loaded is calculated as follows example 5 000 00 Maximum permissible postage credit Descending register 7 38 13 Postage still available Descending register 4 961 87 Calculated amount 4 960 00 Maximum amount which may be loaded rounded down to the nearest 10 Loading postage Make sure all settings for communication with the TELESET data center are correct and the configured link internal modem or mailcredit is ready for a connection see chapter 10 10 and 10 11 Select Menu in the main menu and Rate 0 00 Mem 0 0 oz confirm M MENU Get postage v Select Get postage and confirm Postage value 800 Download 800 now Connecting Please wait Postage received Print receipt Insert envelope Teleset Receipt Date 05 18 11 Time 10 28 AM Machine No 1234567
29. IL Caution The mymail will delete the set endorsement when you change postal rates product settings or enter a postage value This way the mymail prevents metering with incorrect endorsements Specify the product set the postage value first and choose the appropriate endorsement only then Rate 0 44 Select Menu and confirm ofo Mem Oe z Select Set endorsement and confirm cy MENU ofo Set endorsement v Select the desired endorsement and ENDORSEMENT ofo FIRST CLASS oe confirm The endorsement is set Endorsement selected 26 mymail Operator Manual 4 2 Positioning and metering a letter You can meter letters up to a thickness of 0 23 For thicker letters meter the empty envelope or use the special FP Mailing Solutions postage meter labels double labels of atleast 5 5 length Observe the specifications for mailpieces on page 103 Use envelopes made of ink absorbent material with as smooth a surface as possible This gives the best printing results Caution Never lift up the operating panel during printing Opening the flap causes the mymail to abort printing immediately for safety reasons Meter Rate Mem Menu 0 44 imprint may be incomplete and useless If all the settings for the meter imprint are correct you can position and meter the letter Using the Info key you can display the current s
30. Remote value setting See TELESET Reply mail metering 29 set imprint 29 S Safety tips 2 8 Scale 4 69 remove 84 replace 85 switch off 21 switch on 21 zeroing 71 Scale report 69 SD report 69 Security Device PSD 9 Selection in the menu 13 Self test 96 Serial number plate 4 Service 87 93 117 Size 31 Sleep mode See Standby Software version 69 Software update 72 Special characters 3 16 Stamp See Meter imprint Standby 22 30 43 Standby time 59 Switching off See Log off T TDC See TELESET data center Technical Data 102 Telephone number abort input 66 67 remote diagnostics 67 TDC 66 TELESET 10 50 108 error 95 print the receipt 57 TELESET data center 50 108 change phone number 66 Test print 77 108 TestFrank 78 Text abort input 17 clear 16 input 16 17 upper lower case letters 16 Time correct 67 set time zone 59 show 60 switching day light saving time on off 60 Time zone 59 Trial run 18 108 Troubleshooting 87 U United States Postal Service rate change 54 Update rate table 54 software 72 Index 113 V Validation 108 W Weigh 35 Weight 3 display 12 27 Z Zero imprint 18 108 Zeroing scale 71 Zip code destination Zip code 32 origin Zip code change 52 114 mymail Operator Manual For your notes 115 116 For your notes Service 117 Every mymail postage meter is thoroughly checked before leaving the factory Should any faults occur with
31. adjustment procedure commences instructions i walei caine Follow the instructions in the display You will find details of the adjustment procedure on pages 77 to 79 11 6 Test print Maintenance and care 83 The test print primarily is a tool for the service technician for checking the print functions Rate 0 00 Mem 0 0 oz M MENU Service SERVICE Test print v Insert envelope Select Menu in the main menu and confirm Select Service and confirm Select Test print and confirm Place a folded sheet folded edge first in the letter slot The mymail creates a test print like the one used during the adjustment procedure for the ink cartridge 84 mymail Operator Manual 11 7 Changing the battery Caution The used battery has a special rated voltage of 3 6 V There is a risk of severely damaging the machine when inserting a wrong battery Only use a battery 90 4701 8004 00 as provided by FP Mailing Solutions Warning Observe the instructions enclosed with the battery for correct use A and disposal The mymail monitors the charging state of the battery An appropriate message appears in the display when it is time to change the battery Select Log off in the main menu and Mem 0 00 Menu 0 0 0z confirm Log off Oo Pull out the power cord Caution The scale is not permanently fixed to the mymail housing You hav
32. asily accessible at all times Use only the cables provided or approved by FP Mailing Solutions Make sure that cables are not damaged Pull out the power cord in the event of danger Do not remove any parts of the housing Call the FP Mailing Solutions help line Make sure that no liquids or foreign objects penetrate the interior of the mymail If this happens pull out the power cord immediately Contact FP Mailing Solutions help line We recommend to use only approved FP equipment and FP original parts The manufacturer FP has established reliability safety and applicability The manufacturer cannot assess the reliability safety and applicability for products not approved by FP and therefore not vouch for such products Ingestion of the ink can be hazardous to your health Avoid contact with the eyes Keep the ink cartridge away from children Further instructions for use are enclosed with the ink cartridge Only use the batteries provided by FP Mailing Solutions Observe the instructions enclosed with the battery for correct use and disposal Only have maintenance and repair work done by qualified personnel authorized by FP Mailing Solutions Otherwise your warranty will be voided You will be liable for any damages Safety tips 9 The Security Device PSD used in your postage meter was authorized according to specifications of the United States Postal Service following an internationally valid practice To commensura
33. ay be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is neces sary The telephone company may make changes to its facilities equipment oper ations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice so you can make the necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment mymail US for repair or warranty information please contact Francotyp Postalia Inc Service Center tel 800 341 6052 If the equipment is causing harm to the telephone net work the telephone company may request that you disconnect the equipment until the problem is resolved 105 106 mymail Operator Manual Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commis sion for information This equipment is hearing aid compatible Data Equipment The table below shows which jacks are associated with which modes of operation Mode of Operation USOC Jack Permissive RJ11C Programmable RJ41S and RJ45S Fixed Loss Loop RJ41S Systems Facility Interface Codes FIC Service Order Codes SOC USOC Jack Codes and Ringer Equivalence Numbers REN are s
34. card after finishing with the mymail Removing card Simply pull the card out of the card reader Weight display 0 00 Mem 0 0 oz Menu No weight display 0 00 Mem Ss Menu The ABC s of mymail operation 21 3 7 Switching the scale on and off If the weight display appears in the main menu a rate has been selected for rate calculation the mymail scale is switched on If no rate e g First Class Letter has been selected you will not see a weight display in the main menu the scale is switched off Switching on the scale When you have entered all required data in the Rate menu the mymail switches on the scale itself The weight visible in the display tells you that the scale is switched on Read chapter 5 to find out how to set postal rates Switching off the scale Entering a postage value in the main menu switches off the scale The weight display disappears the selected postal rates are cleared You are now working with manual postage value input 22 mymail Operator Manual Going to standby Press any key to cancel Mem Menu Standby 0 00 0 0 oz 3 8 Standby The mymail power cord should be connected to the mains all the time to ensure it is always ready for quick use The mymail goes to standby if you do not use it i e do not feed any letters or press any keys for some time A message will appear for approximately one minute advising that
35. center number is stored in your mymail at the factory Usually there is no need to change it Caution Only change the stored number if you have been advised to do so by FP Mailing Solutions Any incorrect setting of the telephone number for the TDC results in non loading of postage Rate 0 00 Mem 0 0 0z Tt MENU Configuration v CONFIGURATION Telephone number v Enter TDC tel no 123456 Enter TDC tel no 800 Number saved 3 Select Menu in the main menu and confirm Select Configuration and confirm Select Telephone number and confirm You see the set telephone number Use to delete the old number Abort input If you press the key again after having deleted all numbers you leave the input window without saving The former num ber is retained Enter the new telephone number of the TELESET data center and confirm The new telephone number is saved Basic settings 67 10 13 Changing the remote diagnostics phone number The remote diagnostics phone number is stored in your mymail at the factory Change the number only when instructed to do so by FP Mailing Solutions ofo ofo ofo Rate 0 00 Mem 0 0 oz M MENU Configuration v CONFIGURATION Remote Diag Num v Enter RDS tel no 123456
36. d Authorization of your mymail has failed The mymail is not yet released for metering Repeat the installation routine see Installation Guide Cannot authorize MAC verify errors Repeat installation routine see Installation Guide Cannot print download postage The mymail is not yet released for metering Please load postage See chapter 9 Cannot print meter not validated The mymail is not yet released for metering Run the installation routine see Installation Guide Cartridge error Ink cartridge is missing or not correctly inserted Remove and re insert the ink cartridge see chapter 11 3 Contacts are dirty Clean contacts in the print system cartridge holder with the FP cleaning kit clean amp renew for Ink Jet Printsystem available at FP Mailing Solutions Download failed Repeat the process Download postage date credit The last postage loading was too long ago Please load postage Download postage piece credit The last postage loading was too long ago Please load postage Duplicate endorsement IDs Endorsements card defective Request new endorsements card specifying the error message Error messages and help 89 Error message Possible cause and remedy Duplicate name Assign a different name ERR Rate calculation error e g the mail piece is too heavy for the selected postal rates Check and change the p
37. d confirm Select Clear memory and confirm Confirm the promptif you really do want to clear the quick select memory Otherwise cancel with C The quick select memory is cleared Quick select memories 41 6 6 Print the memory assignments mymail prints the assigned quick select memories in several lists Each print contains up to 3 memories Have several empty envelopes sheets of paper or self adhesive postage meter labels ready Rate 0 00 Select Menu in the main menu and ofo Mem 0 0 oz Oe confirm it ain Select Reports and confirm of Reports oO aren Select Memories and confirm of Memories Oe Place a folded sheet folded edge first Insert envelope in the letter slot mymail prints the first three memory PA Please wait items Position more sheets if necessary Insert envelope As soon as all memory items are printed mymail returns to the Reports menu To abort the printing of lists press several times if necessary H We recommend to print on self adhesive postage meter labels which you can compile to a concise list on a sheet of paper Use only postage meter labels from FP Mailing Solutions see page 103 42 mymail Operator Manual 7 Account function The account function of the mymail offers you the possibility of recording and viewing postage used separately according to accounts i e according to the sending persons
38. e 108 mymail Operator Manual TELESET Remote value setting TELESET data center TDC Test print Validated Zero imprint Trial run Postage meter accounting system by Francotyp Postalia The mymail and the TELESET data center exchange value specifications when loading postage which release the desired postage amount Accounting is as per your contract with U S Postal Service Data center of FP Mailing Solutions Postage is released and accounts managed The TELESET data center is at your service for loading postage 24 hours a day Imprint consisting of a series of different patterns Test prints for cartridge adjustment You can adjust the cartridge with the help of horizontal and vertical lines The circle pattern shows you whether the cartridge is adjusted correctly In the menu item Test print The test imprint generated here is used for service checking the mymail s printing system Making valid of the postage meter i e the mymail is now ready for metering Meter imprint with the postage value 0 00 This enables you to check the settings for the meter imprint and the imprint quality A Access control 20 68 Account 12 69 assign advertising imprint 45 change 43 delete 47 log in 42 metering to an account 42 print evaluation 69 rename 46 set up 44 standard setting 45 Account function 42 Account report 42 69 Accounting according to senders 42 Adju
39. e eply mail 0 is Insert envelope Press the C key repeatedly 30 mymail Operator Manual 4 5 Ending metering logging off The mymail switches to standby mode when you have finished metering The mymail remains connected to the power and is ready to use quickly at the push of a button Caution If you wish to disconnect the mymail from the mains Make sure that the mymail is in standby display is dark showing the date otherwise the safety functions installed for the protection of the print head cannot be operational Mem Menu Log off 0 44 05 18 11 Select Log off and confirm The current date appears in the display The printing head moves into the idle position The display light goes out The mymail is in standby mode If you use access control Remove MASTER card gt If no letters are inserted or keys pressed after a certain period of time the Q mymail automatically switches to sleep mode standby Refer to chapter 10 8 on page 59 on how to change the standby time setting Weighing and metering 31 5 Weighing and metering 5 1 Selecting postal rates Postal rates can be selected using the mymail s built in rate table i e the mymail requests all the data required for calculating postage destination type size and extra service one after the other You select the desired setting respectively with the arrow keys and confirm with gt The set pos
40. e a key three times in succession A comma appears in the display at this point You can also enter several commas one after another for a longer pause Direct line When connected to a direct line leave the input box for the dial code empty Confirm the setting Basic settings 63 The number for dialing the outside line is Number saved saved Wait for the dial tone Yes No Select Dialing control in the CONFIGURATION i ae Dialing control Cie Configuration menu and confirm v You will see the current setting Wait for dial tone before dialing Select Yes or No with the arrow keys Yes and confirm Yes Standard setting recommended No for operation on an extension without dial tone 64 mymail Operator Manual 10 11 Setting up mymail for operation with mailcredit You need the mailcredit Kit for mymail that you can order from FP Mailing Solutions to establish connection to a PC and to make use of mailcredit The mymail comes with a special PC interface ex works This chapter will provide information on the mymail settings required for mailcredit to detect the postage meter NG N my Ne x i my ee 6 S Before connecting the mymail to a PC please read the Installation Guide of your mymail Please read the mailcredit manual with regard to installation and operation of the mailc
41. e 82 80 mymail Operator Manual 11 4 Cleaning the ink cartridge You should only start the cartridge cleaning process if the quality of the stamp is not good enough e g gaps in the imprint after longer periods of non use Starting the automatic cleaning procedure Rate 0 00 Mem 0 0 oz Menu MENU Service S SERVICE Clean cartridge v Please wait Select Menu in the main menu and confirm Select Service and confirm Select Clean cartridge and confirm The cartridge is cleaned When the cartridge is heavily stained it may occur that even the automatic cleaning process does not improve imprint quality as expected In such cases you can clean the print head manually Maintenance and care Cleaning the print head manually g my g my Caution Inexpert cleaning can damage the print head and render them useless To avoid damage to the print head observe the following hints e You should only clean the print head manually in exceptional cases when automatic cleaning fails to restore the normal print quality e Only use a soft fibreless cloth that is moistened with de ionized water for cleaning Small fibres might clog the nozzles A cloth that is dry or not soft enough may cause scratches Such scratches make the print cartridge useless because they prevent the ink jet from being correctly positioned during printing e Do not use c
42. e to remove the scale or secure it against falling out before you turn over the mymail to change the battery Secure scale against falling out Connector or lift the scale carefully and release the connection Maintenance and care 85 Turn the mymail onto its back You now have access to the battery compartment on the bottom of the mymail Press the clip catch in the direction of the arrow and remove the battery compartment cover Remove the old battery Insert the new battery 90 4701 8004 00 in the specified position Close the battery compartment Turn the mymail back to the upright position Dispose of the old battery as prescribed Replace the scale if necessary Reconnect the scale to the mymail and place the scale back on the mymail 86 mymail Operator Manual Press down slightly on the weighing tray This ensures that the four rubber feet of the scale are pushed firmly onto the pegs in the housing You will find details for assembling the scale in the Installation Guide Reconnect to the power socket The mymail runs the normal start routine 11 8 Hints for transporting the mymail Caution Please take the following precautions when transporting the mymail or sending it in for service e Always remove the ink cartridge e Transport the mymail in the original box e
43. e weighing results e The mymail can only determine a new weight and recalculate the postage if the scale has been emptied shortly beforehand a beep tone sounded and the weight display is showing 0 0 oz Therefore always remove the mail piece from the scale before adding the next one Caution Never lift up the operating panel during printing Opening the flap causes the mymail to abort printing immediately for safety reasons Meter imprint may be incomplete and useless 0 00 Make sure that all settings for the meter Mem 0 0 oz imprint are correct Menu postal rates for rate calculation see chapter 5 1 advertising imprint endorsement and date see chapter 4 1 Using the Info key you can display the current settings The display must show the main menu for weighing and metering Place letter on scale 0 44 Wait until a beep tone indicates that the Mem 0 9 0z weight and postage value have been Menu determined 36 mymail Operator Manual Remove the letter from the scale and meter as normal gt The High postage monitoring function is inactive if you use the rate 9 calculation function Quick select memories 37 6 Quick select memories The mymail has 10 quick select memories You can save frequently used meter imprint settings postage value or postal rates for calculating postage endorsement advertising imprint in these You can display and
44. eee oeo ie Best vertical line 1 9 J Horizontal lines Examine the numbered horizontal lines on the test print Determine the number where the three sections of the line are closest to being aligned with one another This is 6 in the example Enter the determined number using the number keys Confirm by pressing once Vertical lines Examine the numbered vertical lines on the test print Determine the number where the two partial vertical lines are closest to being aligned with one another This is 5 in the example Enter the determined number using the number keys Confirm by pressing Second test print Place the second envelope or a folded sheet in the letter slot The mymail prints the second test print Maintenance and care 79 Correct Check a Examine the circles on the second test print The ink cartridge is well adjusted if the circle pattern looks more or less as shown on the test print in the example M RS 2 crossed lines The adjustment procedure is complete Closed circles If the circle pattern exhibits any misalign Insufficient ment repeat the adjustment procedure E E Misalignment n lt If you want to repeat the adjustment or you have accidentally aborted the adjustment call up the adjustment procedure in the menu To do this select Menu Service gt Align cartridge Read chapter 11 5 on pag
45. ering 29 4 5 Ending metering logging off 30 Weighing and metering 31 5 1 Selecting postal rates 31 5 2 Changing and correcting postal rates 34 5 3 Weighing and metering a letter 35 Quick select memories 37 6 1 Saving settings 37 6 2 Load saved data 38 6 3 Display saved data 38 6 4 Renaming the quick select memories 39 6 5 Clearing the quick select memories 40 6 6 Print the memory assignments 41 Account function 42 7 1 Metering on accounts 42 7 2 Change account 43 7 3 Setting up accounts 44 7 4 Saving standard setting for an account 45 7 5 Renaming accounts 46 7 6 Deleting accounts 47 6 mymail Operator Manual 8 Postage Register 9 Loading postage PVD TELESET 10 Basic settings 11 12 10 1 10 2 10 3 10 4 10 5 10 6 10 7 10 8 10 9 10 10 10 11 10 12 10 13 10 14 10 15 10 16 10 17 10 18 Changing the origin Zip code Reloading endorsements Update rate table Reloading advertising imprint Delete advertising imprint Setting a high postage value Setting available postage warning Changing standby time Setting the clock Internal modem setting the outside dialing parameters Setting up mymail for operation with mailcredit Changing the phone number of the TELESET data center Changing the remote diagnostics phone number Switching access control on and off Printing reports Sending machine data to Service Remote diagnostics Zeroin
46. eting The advertising imprint is deleted Basic settings 57 10 6 Setting a high postage value You can set a warning for high postage values in the mymail If you try to seta postage value which exceeds the fixed limit the mymail displays a warning The high postage value is set to 10 00 at the factory O O 9 C O O O D amp Rate 0 00 Mem 0 0 oz M MENU Configuration v S CONFIGURATION Finance limits v FINANCE LIMITS Maximum postage v ceee eooo Cceee Enter max postage 12 00 O O o o SHOR Select Menu in the main menu and confirm Select Configuration and confirm Select Finance limits and confirm Select Maximum postage and confirm Enter the desired limit for the high postage warning and confirm You can enter the limit in two different ways Type 12 00 or 1200 for a limit of 12 Enter 0 for the high postage value to switch off the monitoring function 58 mymail Operator Manual 10 7 Setting available postage warning The Available postage warning function warns you when the available postage in your mymail drops below a preset minimum amount The limit is set to 50 00 at the factory Rate 0 00 Select Menu in the main menu and ojo M 0 0 0z confirm Yer em M a Pen Select Configuration and c
47. ettings The main menu must be visible in the display for metering Position the letter side to be printed face up top edge first Place the letter at the right hand edge of the letter slot and push in as far as it goes As soon as the sensor in the back right hand corner of the letter slot detects the letter the mymail grips the letter tightly and prints it after a short time Please wait appears in the display during printing Do not remove the letter until the main menu reappears and the mymail releases the letter Metering 27 4 3 Correcting the meter imprint on mail which has already been metered The two special imprint features Postage correction and Redate allow you to correct inaccurate meter imprints The correction must always be printed on the non address side of the mail piece Postage correction If you have metered a postage value which is too low print a correction with the missing amount on the non address side of the metered mail piece Rate 0 44 Select Menu and confirm Mem Oe paMenu__ as Select Correction and confirm Correction Oe v eee Enter the amount to be imprinted on the Enter postage value nn i i cee ia oe mail piece in addition to the postage value or xe 20 you have already metered Confirm with E Insert envelope Insert the mail piece with the non address side facing upwards
48. g scale Updating the mymail software Maintenance and care 11 1 11 2 11 3 11 4 11 5 11 6 11 7 11 8 Error messages and help 12 1 12 2 12 3 12 4 Cleaning the mymail Checking the ink level Changing the ink cartridge Cleaning the ink cartridge Adjusting the ink cartridge Test print Changing the battery Hints for transporting the mymail Error messages alphabetically Helpful user tips Display diagnostics list Automatic error diagnosis self test 48 50 52 52 53 54 55 56 57 58 59 59 62 64 66 67 68 69 70 71 72 73 73 73 74 80 82 83 84 86 87 88 93 96 96 Contents 7 Appendix Country codes 97 mymail menu tree 101 Technical Data 102 Customer Information 105 Glossary 107 Index 109 Service 117 8 mymail Operator Manual 1 Safety tips The mymail is a postage meter with an inkjet printer for metering letter mail The mymail complies with the pertinent safety regulations for office information equipment Please observe the following tips for your own safety Install and register the mymail according to the instructions in the installation guide Only connect the mymail to a properly installed power socket Make sure your office power supply conforms to power requirements shown on the mymail s serial number plate Make sure the socket for connecting the mymail is close by and e
49. g the time zone Select Menu in the main menu and Rate 0 00 Mem 0 0 oz confirm M Select Configuration and confirm MENU Configuration v 60 mymail Operator Manual fO ofo ofo CONFIGURATION Clock v CLOCK Set Time Zone Hawaii Alaska M Pacific Time Clock offset entered Setting daylight saving ofo O co O o oeg Rate 0 00 Mem 0 0 oz M MENU Configuration v CONFIGURATION Clock v CLOCK Daylight saving time v Saving time on 11 20 AM Summer time entered OG Select Clock and confirm Select Set Time Zone and confirm Select the applicable time zone and confirm The time zone is set Select Menu in the main menu and confirm Select Configuration and confirm Select Clock and confirm Select Daylight saving time and confirm You see the daylight saving setting and the current time Select the appropriate setting using the arrow keys and confirm The time is set Correcting the time ON fON AOA ZOA fO 2 eee amp Rate 0 00 Mem 0 0 oz eaMenu___ MENU Configuration v CONFIGURATION Clock v CLOCK Adjust clock v Adjust clock 11 21 AM Clock offset entered TOR amp Basic settings 61
50. hemical cleaning agents You find information on removing and inserting the ink cartridge in chapter 11 3 on page 74 Moisten a soft fibreless cloth with de ionized water Hold the cartridge as shown in the figure The nozzles face down Wipe the print head slowly and very softly with the cloth in the direction of the arrow Repeat this procedure several times The water will blend with ink residues on the print head and clean the nozzles If you do not have de ionized water at hand you can also use distilled or tap water Tap water contains minerals that can leave deposits on the print head though Best results are achieved with the FP contact cleaner and cleaning clothes of the FP cleaning kit clean amp renew for Ink Jet Printsystem available at FP Mailing Solutions 81 mymail Operator Manual 11 5 Adjusting the ink cartridge Start the adjustment procedure if the meter imprint contains misalignments The ink cartridge adjustment procedure commences automatically during installation directly after completion of the start routine after changing the cartridge each time you open and close the operating panel You can also call up the adjustment procedure in the menu Rate 0 00 Select Menu in the main menu and Mem 0 0 oz confirm M Ze Select Service and confirm Service ANE Select Align cartridge and confirm Align cartridge Please follow The
51. hown in the table below for each port where applicable Port FIC SOC USOC Jack REN modem 02LS2 02LS2 RJ11A 03 Electrical Safety Advisory It is strongly suggested that an AC surge arrestor is installed in the AC outlet to which this equipment is connected Glossary Label Postage meter label mailcredit MASTER card Meter imprint Modem Glossary 107 Special self adhesive label which you can meter and stick onto your mailpieces Necessary for large heavy and thick mailpieces which do not fit in the mymail letter slot for metering Use only double labels from FP Mailing Solu tions two labels on one backing sheet with a minimum length of 5 5 for the mymail Software for PCs to connect FP postage meters to the data center TDC via the internet Lets you also update the software of the postage meter The MASTER card is used for access control Access control by MASTER card can be switched on and off When the access control is switched on only a MASTER card holder is authorized to use the mymail Metering mail for carrying by the United States Postal Service When metering the mymail prints among other things the indica the postage value the date and the machine identification on the envelope An advertising imprint and an endorsement can also be printed Electronic unit built into the mymail which enables exchange of data via telephone lines e g for loading postag
52. il starts the trial run after a short time You can also use the TestFrank function to print a zero imprint To do this select Menu Service gt TestFrank Misalignment Insufficient ER MENSIE E N US POSTAGE 00 002 if Mailed From 12345 05 18 2011 031A 0001234567 gt US POSTAGE 00 002 Mailed From 12345 05 18 2011 031A 0001234567 me se POSTAGE Em _ 00 00 j Mailed From 12345 The ABC s of mymail operation 19 Check print quality Make sure your mymail prints flawless meter imprints without misalignments Examine the zero imprint It must not contain any gaps or misalignments If the imprint exhibits misalignment Adjust the ink cartridge see chapter 11 5 If the imprint contains gaps Clean the ink cartridge see chapter 11 4 20 mymail Operator Manual Insert MasterCard 3 6 Access control by MASTER card The mymail can be protected against unauthorized use In this case only the MASTER card holder can use the mymail If access is controlled by the MASTER card the prompt Insert MasterCard appears in the display Inserting card Insert the MASTER card in the card reader on the right hand side of the mymail Make sure the chip faces the rear of the unit Confirm the message Insert MasterCard with the Enter key E You now have access to all mymail functions Do not forget to remove the MASTER
53. issau 185 Kyrgyzstan 209 Guyana 186 L H Laos 210 Haiti 187 Latvia 211 Honduras 188 Lebanon 212 Hong Kong 189 Lesotho 213 Hungary 190 Liberia 214 Libya 215 Liechtenstein 216 Lithuania 217 Luxembourg 218 Country codes Couniry Code Country Code M P Macao 219 Pakistan 250 Macedonia Republic of 220 Panama 251 Madagascar 221 Papua New Guinea 252 Madeira Islands 222 Paraguay 253 Malawi 223 Peru 254 Malaysia 224 Philippines 255 Maldives 225 Pitcairn Islands 256 Mali 226 Poland 257 Malta 227 Portugal 258 Martinique 228 Mauritania 229 Q Mauritius 230 Qatar 259 Mexico 231 Moldova 232 R Mongolia 233 R union 260 Montenegro 234 Romania 261 Montserrat 235 Russia 262 Morocco 236 Rwanda 263 Mozambique 237 S N Saint Christopher St Kitts 264 Namibia 238 Saint Helena 265 Nauru 239 Saint Lucia 266 Nepal 240 Saint Pierre amp Miquelon 267 Netherlands 241 Saint Vincent amp the Grenadines 268 Netherlands Antilles 242 San Marino 269 New Caledonia 243 Sao Tome amp Principe 270 New Zealand 244 Saudi Arabia 271 Nicaragua 245 Senegal 272 Niger 246 Serbia 273 Nigeria 247 Seychelles 274 Norway 248 Sierra Leone 275 Singapore 276 o Slovak Republic 277 Oman 249 Slovenia 278 Solomon Islands 279 99 100 mymail Operator Manual Country Code Country Code Somalia 280 V South Africa 281 Vanuatu 308 Spain 282 Vatican City 309 Sri Lanka 283 Venezuela 310 Sudan 284 Vietnam 311 Suriname 285 Swaziland 286 WwW Sweden
54. jects penetrate the interior of the mymail If this happens pull out the power cord immediately Contact FP Mailing Solutions help line Have the mymail checked by the after sales service before reconnecting the power cord Clean dirt from the housing with a slightly damp cloth You can also use a mild cleaning solution 11 2 Checking the ink level Rate 0 00 Mem 0 0 oz Menu MENU Service S SERVICE Ink level Ink remaining Select Menu in the main menu and confirm Select Service and confirm Select Ink level and confirm The ink level is displayed for about two seconds The dark part of the bar shows how much ink is left the bright part the used ink 74 mymail Operator Manual 11 3 Changing the ink cartridge The mymail warns you when the ink in the cartridge is running out We recommend you always keep a replacement cartridge handy We recommend to use only approved FP equipment and FP original parts The manufacturer FP has established reliability safety and applicability The manufacturer cannot assess the reliability safety and applicability for products not approved by FP and therefore not vouch for such products We advice to clean the contacts in the cartridge holder at each cartridge replacement Use the FP cleaning kit clean amp renew for Ink Jet Printsystem available at FP Mailing Solutions Warning Ingestion of the ink can
55. m Select Memories and confirm Select the quick select you want to rename e g Memory 8 and confirm Select Change name and confirm An input box appears for the quick select name Clear the old quick select name letter by letter with the key Enter the desired name for the quick select memory e g Package and confirm The quick select memory is renamed If you press the key again after clearing all the letters the mymail jumps back one level and the previous name is retained If you are not familiar with entering text with a telephone keypad read chapter 3 4 40 mymail Operator Manual 6 5 Clearing the quick select memories You can overwrite superfluous memory items with a new assignment or clear them When clearing a quick select memory you also clear the name you have assigned to the memory The quick select memory now bears the name which was set at the factory e g Memory 5 ofo ON ZON 0 2 amp QO co O Rate 0 00 Mem 0 0 oz TT MENU Configuration v CONFIGURATION Memories v SELECT MEMORY Memory 5 v MEMORY 5 Clear memory Are you sure Memory cleared QOD OOO Select Menu in the main menu and confirm Select Configuration and confirm Select Memories and confirm Select the quick select you want to clear e g Memory 5 an
56. mail against unau thorized access Only persons with a MASTER card authorized by you are allowed to use the mymail You have 10 quick select memories at your disposal for frequently used settings The account function allows separate tracking of postage costs Your new advertising imprint or a rate change of the United States Postal Service you can simply load the latest data into your mymail 3 Clear key The ABC s of mymail operation 11 The ABC s of mymail operation Arrow up key Enter key down xl Please wait 0 00 Mem 0 0 oz Menu In this chapter you will learn about the basic mymail functions and how to handle the operating menu With the arrow keys A and Y the Enter key and the Clear key C you can move through the menu For fast orientation you will find an overview of the operating menu on page 101 and in the Quick Reference Guide 3 1 The main menu Call the main menu As soon as you connect mymail to a power socket or activate it from standby by pressing any key the start routine begins The display lighting switches on An hourglass and the message Please wait appear in the display You clearly hear how the mymail runs a series of internal tests Caution Never lift up the operating panel during the start routine This can cause faults in the printing system If more than one account is set up in the mymail you have to log in to one
57. mail management material safety data sheets msds html Subject to short term modification Customer Information Customer Information This equipment complies with Part 68 of the FCC rules On the bottom of this equipment is a label that contains among other information the FCC certifi cation number and ringer equivalence number REN for this equipment If requested the following information must be provided to the telephone company e FCC Registration Number US FPAMD03NMM01US e Ringer Equivalence Number REN 03 e Facility Interface Code FIC 02LS2 e Service Order Code SOC 9 0Y e USOC Jack Type RJ11A AFCC compliant telephone cord and modular plug is provided with this equip ment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant See Installation Instructions for details The REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call Typically the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company If this equipment mymail US causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service m
58. mailcredit PC application to update the operating software of your mymail To do so the mymail must be connected to a PC with mailcredit software Caution In order to synchronize data between the mymail an the data center a connection to the TDC is necessary before updating the software Otherwise certain data may be lost Therefore initiate TELESET prior to updating the software of your postage meter MENU Get postage v Mem 0 00 Menu 0 0 0z Log off Connect the mymail to the PC Please read the mymail Installation Guide Set up mymail for operation with mailcredit See chapter 10 11 on page 64 Run TELESET as usual see chapter 9 If you do not need additional credit simply initiate the process with an amount of 0 During the connection to the TELESET data center the data synchronization will be executed When the TELESET process is complete select Log off in the main menu and confirm You can start software updating when the mymail is in standby and mailcredit indicates that communication with the mymail is possible To do so run the mailcredit function Update meter on the PC Also refer to the mailcredit manual The Configuration Report indicates the software version installed on your mymail see chapter 10 15 page 69 11 Maintenance and care 11 1 Cleaning the mymail Maintenance and care 73 Caution Make sure that no liquids or foreign ob
59. meter label Place a sheet or empty envelope under the label to be printed and try again Sensor does not recognize the sheet e g for trial run Fold the sheet down the middle and place it in the letter slot folded edge first The letter was already in the letter slot when you made the settings in the operating menu Remove letter and re insert The mymail does not show the main menu Press the Home key a and try again When weighing and for rate calculation Menu Rate missing from the main menu The mymail does not recognize the scale Log off and then pull out the power cord Wait briefly and then reconnect the mymail See Installation Guide If the Rate menu is still missing Log off and then pull out the power cord Check the plug contact of the scale and reconnect the mymail No weight display in the main menu No postal rates selected or the selection is incomplete Call the Rate menu and select postal rates see chapter 5 1 and 5 2 No weight is determined for the mail piece on the scale Unload scales and wait until a beep signals that the scale is ready again for operation Zero scale see chapter 10 17 Error messages and help 95 Problem Possible cause and remedy when loading postage Desired amount cannotbe Impermissible amount entered Enter a permissible amount and try again Amounts in steps of 10 are pe
60. mymail Metering System Operator Manual 2 About this Operator Manual Quick Reference Guide Installation Guide gt 2 Ee el Please read this Operator Manual before using the mymail postage meter Please keep the manual near the mymail at all times for reference This Operator Manual describes the mymail with integrated scale as well as the optional accessory The Quick Reference Guide gives you an overview of the operating menu and metering with the mymail Please read the Installation Guide to find out how to install and register the mymail The following keywords and symbols identify the safety tips in this Operator Manual Warning indicates a potential hazard which may result in injury Caution indicates a potential hazard that may result in damage to the mymail or impair the metering process The following symbols and text features are used in this Operator Manual Press arrow keys select scroll Press E key Enter confirm Press C key Clear back clear Press numeric key s to enter values or letters Elements from the operating menu e g menu names and messages are highlighted by quotation marks in the text A tip offers advice or additional suggestions for improving the operation 3 The operating panel Clear key Display showing the main menu Clear inputs Back to the higher menu Rate 44 Postage value Mem y Weight Z Menu a
61. nd at the phone socket For operation on a phone system extension Switch off Wait for dial tone if necessary see chapter 10 10 Old issue rate table You have tried to overwrite the stored rate table with an older rate table Option error Combination of selected extra services not permitted by USPS Select a permissible setting Also observe the right order of selection of extra services For example the mymail only accepts Return receipt when Registered Insured C O D or Certified is already selected Out of ink Please change cartridge The ink cartridge is empty Insert new ink cartridge see chapter 11 3 Overload please contact service The mymail has been locked You can meter max 500 letters a day Metering is possible only the day after Print aborted envelope moved The letter was moved before or during printing Remove letter and re insert PVD error illegal value TDC error bad reset value You have entered too high a value for postage loading Select a smaller amount and repeat the procedure Rate table invalid Call Service Rate table out of date Call Service Replace battery immediately The battery is empty You have to change the battery to be able to continue using the mymail see chapter 11 7 SD battery low Contact dealer The battery in the safety module SD battery is almost empty Call Se
62. ng up accounts You can set up a maximum of 3 accounts When all three memory slots are occupied the menu entry Create accounts is not available Rate 0 00 O 0 0 0z RO Mem i z Acct 1 Smeu Qe Accounts ACCOUNTS COD Create account cee Account name eee oo Acct 2 Account created Change to new account D g O O Select Menu in the main menu and confirm Select Accounts and confirm Select Create account and confirm Enter the desired account name maximum 8 characters and confirm The account is set up If you wish to select the newly created account for metering Confirm with E Otherwise press When creating the first account this mes sage does not appear The account is selected automatically Ifyou are not familiar with entering text with a telephone keypad read chapter 3 4 z Refer to chapter 7 4 on how to assign an advertising imprint to the account Account function 45 7 4 Saving standard setting for an account The mymail offers you the possibility of saving settings as a standard for every account the postage value is not saved The appropriate standard setting is preset when you select the account when logging in You can adjust this setting according to your preferences at any time ofo OX AOA f 0N AOA ZO 2 ee ee DE Acct 1 Rate 0 00 Mem
63. of these accounts The main menu appears in the display The example shows the main menu of a mymail with no accounts set up 12 mymail Operator Manual Menus Postage value 0 00 Mem 0 0 oz Menu Accti ef Weight display Mem 0 00 Menu 0 0 oz Acct 1 Current account The main menu The main menu is the operations center Here you set the postage value and meter your mail The displayed postage value appears in the meter imprint An arrow in the display indicates that other menu items are available and in which direction you can scroll with the arrow keys If you are working with accounts the main menu displays the current account at the bottom right You can access the following menus functions from the main menu Rate for calling up rate calculation feature Mem for displaying and selecting the saved settings Menu for loading postage showing system information register rate table and basic settings minimum funds connection to the Teleset data center service functions clean adjust ink cartridge and further functions set up account Log off for switching the mymail to standby The weight display appears only if all postal rates required for rate calculation are set Return to the main menu With the Home key a you usually return to the main menu directly from any point in the operating menu If the displa
64. oise Pull out the power cable IMMEDIATELY Check that the cartridge lock is closed correctly see page 76 Plug the power cord back in Call Service if the problem persists Menu item Create account missing All 3 available account memories are already occupied Delete an account you no longer need Noises as when metering although no letter is inserted This is not an error The printing head moves into the standby position This prevents the ink cartridge from drying out You can change the time span see chapter 10 8 Strange behavior strange displays Select main menu Log off and confirm pull out the plug wait 1 minute then re insert the plug Call Service if the problem persists when metering Imprint quality gaps in the imprint Clean the ink cartridge see chapter 11 4 Imprint quality misalign ments in the imprint Adjust ink cartridge see chapter 11 5 Imprint quality printing image is distorted Letter has been moved during printing Let go of the letter during printing Give large envelopes just a little support 94 mymail Operator Manual Problem Possible cause and remedy mymail does not print Sensor does not recognize letter Place a letter at the right hand edge of the letter slot and push in as far as it goes The sensor is in the back right hand corner of the letter slot Sensor does not recognize the postage
65. onfirm Q Configuration sen conricuration Select Finance limits and confirm ef9 Finance limits son rnane ums Select Minimum funds and confirm Qe Minimum funds e29 Enter min balance Enter the limit for the available postage eee 20 00 Ce warning and confirm You can enter the limit in two different ways Type 20 00 or 2000 for a limit of 20 Enter O for the limit to switch off the available postage warning Basic settings 59 10 8 Changing standby time If some time passes without letters being inserted or keys pressed the mymail switches to sleep mode The time to shut down can be adjusted by setting the standby time The standby time is set at factory to 5 minutes 300 seconds Rate 0 00 Select Menu in the main menu and ofo Mem 0 0 oz Oe confirm it aca Select Configuration and confirm of Configuration Oe R Select Print standby time and confirm QO Print standby time oe 229 Standby time sec T RoE desired time in seconds and soo i 20 30 Possible values 30 to 1 200 seconds s v Extending the standby time preset at the factory can lead to increased ink W consumption 10 9 Setting the clock The mymail has a built in clock You can set the time zone switch between standard and daylight savings time and set the time forward or back 5 minutes It is rarely necessary to correct the time Settin
66. operly remove the cartridge and try again Lower the operating panel back into position The mymail restarts and starts the cartridge adjustment procedure Caution Never lift up the operating panel during the start routine This can cause faults in the printing system Maintenance and care 77 Adjusting the ink cartridge Adjusting the ink cartridge is necessary in order to achieve perfect printing without misalignments To adjust simply follow the instructions in the display For test printing you can use white paper instead of envelopes DP Fold a sheet letter size in the middle Insert the folded edge of the sheet into the letter slot Confirm the message with New ink cartridge continue detected Please follow instructions Continue with E to adjust cartridge You will need a two envelopes Continue with E Test print and Insert first envelope Place an empty envelope or a folded sheet in the letter slot The mymail generates a test imprint for adjusting the ink cartridge During printing the display shows the message Please wait Do not remove the envelope until the mymail has released it mymail Operator Manual mymail Test Print 2 4 6_8 Witi 1234567 USA MM 11 19 2 05 18 11 03 57PM Insert second envelope See Best horiz line 1 9
67. ostal rates Error reading card Wrong card or card inserted incorrectly Check the card and re insert it chip must face backwards Error xxx Note the error number and call Service Ink level low The ink cartridge is almost empty Insufficient funds The postage in the mymail is insufficient Load additional postage see chapter 9 Invalid card Wrong card type inserted e g in menu Load rate table a card with an advertising imprint inserted Check card and use right card The card contains no valid data Call Service Invalid text Defective endorsement card in table Request new card from FP Mailing Solutions specifying the error message Low remaining funds This metering will bring you below the set limit for the continue available postage warning Reload postage soon Memory full The available memory space for advertising imprints is exhausted max 3 advertising imprints Clear an advertising imprint you no longer need and try again No answer The modem does not get a dial tone or the TELESET data center is unavailable Check the outside dialing parameters for your telephone connection see chapter 10 10 Check the TDC phone number see chapter 10 12 Repeat the procedure 90 mymail Operator Manual Error message Possible cause and remedy No dial tone The modem gets no dial tone Check the connection of the phone cable on the mymail a
68. print the assignments of memories You can delete memory items overwrite them with a new assignment and assign them names of your choice 6 1 Saving settings The current settings for the meter imprint postage value or postal rates for calculating postage endorsement advertising imprint can be saved as memory items You will find out more about the postage value and postal rates in chapters 4 1 and 5 1 Select Menu in the main menu and Rate 5 10 i ofo Mem confirm SMenu Select Configuration and confirm MENU ofo Configuration v CONFIGURATION Select Memories and confirm 19 Memories O C v Select any quick select memory SELECT MEMORY re e g Memory 8 and confirm Memory 8 O co e v Select Store to memory and confirm O o Q MEMORY 8 ofo Store to memory v The set meter imprint is saved Memory stored 38 mymail Operator Manual 6 2 Load saved data Rate 0 00 0002 Menu S SELECT MEMORY Memory 1 v A Select Mem in the main menu and confirm The mymail allows you to select from all assigned quick select memories Select the desired quick select memory e g Memory 1 and confirm The mymail adopts the saved settings and returns to the main menu The mymail switches the scale on and off automatically If postal rates are
69. redit software Rate 0 00 Mem 0 0 oz TET MENU Configuration v CONFIGURATION Use serial interface for connection SELECTION Mail Credit connection Select Menu in the main menu and confirm Select Configuration and confirm Select Use serial interface for connection and confirm You will see the current setting Select the desired setting using the arrow keys unused Set this option when no PC is to be used mailcredit connection Set this option when the mymail is to communicate with the data center via PC and mailcredit Karat connection Set this option when you use the cost account software KARAT mailreport Confirm the setting Basic settings 65 Communication between mailcredit and mymail SELECTION Mail Credit connection Mem Menu Log off 0 00 0 0 oz Return to the main menu with the Home key Select Log off and confirm If mymail is in standby Start mailcredit on the PC mailcredit starts and detects mymail Heed the status messages of mailcredit Note mailcredit will detect the mymail only when the mymail is in standby Please read the manuals of the PC applications with regard to installation and operation of KARAT mailreport 66 mymail Operator Manual 10 12 Changing the phone number of the TELESET data center The TELESET data
70. rent menu level Scroll with the arrow keys A Y until the desired menu or the desired setting appears Confirm with the E key 14 mymail Operator Manual Mem Menu 0 00 0 0 oz You go back to the higher menu with Try it Familiarize yourself with the operating menu using the example overleaf The mymail remembers where you left the menu level This menu item is selected automatically the next time you select this menu level Presentation of the operating procedures This manual presents operating procedures for inputs settings in the operating menu as follows Sequences of key symbols and displays show the procedure A short text describes the operating steps Key symbols represent the following actions Press arrow keys up A down W select scroll Press E key Enter confirm Press C key Clear back clear Press Home key call main menu Press Info key call an info window Press numeric key s to enter values or letters The ABC s of mymail operation 15 Example Setting the Advertising imprint 1 Rate 0 00 Select Menu in the main menu with the arrow keys i an Confirm with E v NU MEI Set advert SELECT ADVERT Advert 1 v Se Advert selected MENU t advert v Select Set advert with the arrow keys Confirm with Select Advert 1 with the arrow keys Confirm with Ad
71. rmissible Remember that the maximum amount which can be set is dependent on the postage credit still available at your mymail See page 50 96 mymail Operator Manual 12 3 Display diagnostics list The diagnostics list of the mymail lists the last 10 faults Rate 0 00 Mem 0 0 oz TT MENU Service SERVICE Show error log 1 Error 1034 2 No dial tone 3 Memory full Select Menu in the main menu and confirm Select Service and confirm Select Show error log and confirm Errors and their frequency are displayed Use the arrow keys to scroll through the list Print as report see page 69 12 4 Automatic error diagnosis self test The automatic error diagnosis is a self test program in which the mymail checks all components ce Rate 0 00 Cfo Mem 0 0 oz Tr AA MENU ef9 Service L gt SERVICE Cfo Self test Motor test Motor test pass Select Menu in the main menu and confirm Select Service and confirm Select Self test and confirm The mymail now runs a series of test routines The object and result of the test appear in the display The mymail requests inputs for some tests Country codes Couniry Code Country Code A Cc Afghanistan 100 Cambodia 202 Albania 101 Cameroon 135 Algeria 102 Canada 136 Andorra 103 Cape Verde 137 Angola 104 Cayman I
72. rror report 69 Extra amount 27 Extra service deselect 34 marked 32 34 select 32 without 37 Extra services 37 F Fault See Error Format 103 G Get postage See TELESET 50 H High postage value 36 57 determine limit 57 exceeded 92 switch off monitoring 57 Home key 3 Info key 3 Info window accounts 45 close 3 13 meter imprint 13 postal rates 37 quick select memories 38 show 73 Ink cartridge adjust 77 82 change 4 cleaning 80 cleaning the print head manually 87 display filling level 73 inserting 76 material safety data sheet 104 removing 74 start cleaning procedure 80 technical data 104 Input clear 3 confirm 3 text 16 Input key See Enter key Installation guide 2 8 Insured Mail 32 K Karat 64 Key functions 3 11 16 Keyboard 3 4 L Label 26 107 Language change 707 Letter positioning 26 specification 103 Letter slot 4 Letter value 32 Load from chip card advertising imprint 55 endorsements 53 rate table 54 Load postage 50 See also TELESET 50 permissible amounts 50 Log off 12 30 Logo 23 See also Advertising imprint mailcredit 10 64 107 set up connection to TDC 64 mailcredit Kit 64 mailreport 65 Main menu 3 77 call 3 11 12 overview 12 MASTER card 4 20 107 inserting 20 removing 20 Material Safety Data Sheet ink 704 Memory 12 37 call 38 clear delete 40 print memory assignments 47 rename 39 save settings 37 show 38 Menu 77 12 Menu tree 101 Meter imprint 107
73. rvice immediately Error messages and help 91 Error message Possible cause and remedy SD unknown state Contact dealer Call Service Self test failed Repeat procedure and note error TDC error account disabled Call Service TDC error no connection Check the connection of the phone cable on the mymail and at the phone socket see Installation Guide Repeat the procedure Check whether or not the connection cable between mymail and PC is properly connected see Installation Guide Check whether or not mailcredit is running on the connected PC see mailcredit manual Check the settings for connection to the TELESET data center see chapter 10 10 and chapter 10 11 mailcredit failed to detect the mymail The status display the postage stamp in the mailcredit icon is RED see also the mailcredit manual Select Log off in the main menu and confirm The mymail switches to standby Quit and restart mailcredit or use the Reconnect meter function to establish the connection between mailcredit and the mymail The status display of mailcredit on the PC changes from RED to GREEN Note The connection between mailcredit and the mymail can be established only when the mymail is in standby the date appears on the dark display PC problem web access failure Check the TELESET data center telephone number see chapter 10 12 mymail Operator Manual
74. slands 138 Anguila 105 Central African Republic 139 Antigua 106 Chad 140 Argentina 107 Chile 141 Armenia 108 China 142 Aruba 109 Colombia 143 Ascension 110 Comoros 144 Australia 111 Congo Republic of the 145 Austria 112 Congo 315 Azerbaijan 113 Democratic Republic of the Costa Rica 147 B Cote d lvoire 148 Bahamas 115 Croatia 149 Bahrain 116 Cuba 150 Bangladesh 117 Cyprus 151 Barbados 118 Czech Republic 152 Belarus 119 Belgium 120 D Belize 121 Denmark 153 Benin 122 Djibouti 154 Bermuda 123 Dominica 155 Bhutan 124 Dominican Republic 156 Bolivia 125 Bosnia Herzegovina 126 E Botswana 127 East Timor 157 Brazil 128 Ecuador 158 British Virgin Islands 129 Egypt 159 Brunei Darussalam 130 El Salvador 160 Bulgaria 131 Equatorial Guinea 161 Burkina Faso 132 Eritrea 162 Burma Myanmar 133 Estonia 163 Burundi 134 Ethiopia 164 97 mymail Operator Manual Country Code Country Code F l Falkland Islands 165 Iceland 191 Faroe Islands 166 India 192 Fiji 167 Indonesia 193 Finland 168 Iran 194 France 169 Iraq 195 French Guiana 170 Ireland 196 French Polynesia 171 Israel 197 Italy 198 G Gabon 172 J Gambia 173 Jamaica 199 Georgia 174 Japan 200 Germany 175 Jordan 201 Ghana 176 Gibraltar 177 K Great Britain 178 Kazakhstan 203 Greece 179 Kenya 204 Greenland 180 Kiribati 205 Grenada 181 Korea Democratic People s 206 Guadeloupe 182 Republic North Guatemala 183 Korea Republic of South 207 Guinea 184 Kuwait 208 Guinea B
75. sting ink cartridge 77 82 Advertising imprint 10 23 delete 56 new load from chip card 55 set for metering 24 Arrow keys 3 Available postage warning 58 determine limit 58 switch on off 58 B Battery change 84 permissible type 84 102 Battery compartment 4 85 Blanks 16 Cc C O D 32 Card endorsement 53 inserting 20 logo 55 MASTER 68 rate table 53 54 removing 20 Card reader 4 Cartridge See Ink cartridge Index 109 Chip card 70 Cleaning contacts in cartridge holder 74 housing 73 Cleaning kit clean amp renew 74 87 Clear See also Clear key postal rates 34 quick select memories 40 text 17 Clear key 3 11 Clock 59 Configuration 69 Configuration report 69 Confirm 3 Connecting socket PC 4 Connection cable PC 4 Connection to TDC using mailcredit 10 64 using the internal modem 10 62 Correction 27 Country code list 97 setting 33 Customer Information 105 D Date change for the meter imprint 24 display 22 forward dating 24 Day light saving time 60 Delete account 47 logo 56 Destination 37 Diagnostics list 96 Dial tone 63 wait for 63 Display 3 4 Display information 3 13 110 mymail Operator Manual E Endorsement new load from chip card 53 set imprint 25 Enter digits 3 Enter key 3 77 Enter letters 3 16 Envelope material 26 103 Error 69 in general 93 when loading postage 95 when metering 93 when weighing 94 Error diagnosis automatic 96 Error message 88 91 E
76. tal rates for rate calculation can be displayed at any time in the 9 Rate menu with the key Mem Menu Coy 0 00 0 0 oz DESTINATION FIRST CLASS v SIZE FLAT v Extra services Select Rate in the main menu and confirm The mymail opens the rate calculation menu Select the destination type of the mail piece and confirm In the example Domestic First Class Mail First Class Mail to domestic addresses is divided into the following sizes letters flat size pieces parcels Select the matching size and confirm In the example Flat If none of the displayed extra services is to be utilized SERVICE REGISTERED v Exit the Rate menu with the Home key The mymail returns to the main menu The weight display appears the scale is switched on 32 mymail Operator Manual If you want to use extra services e g Certified Mail Registered Mail Service SERVICE CERTIFIED v SERVICE _LOYSERTIFIED selected SERVICE V CERTIFIED v Category selected Mem Menu 0 00 0 0 oz Select the desired service and confirm Acheck appears in front of the set service You can select other extra services in the same way The mymail does not allow illegal combinations If all desired services have been set Exit the Rate menu with the Home
77. te to this standard the cryptographic keys used by the PSD have to be updated or exchanged after a specified period of time Please make sure that the mymail contacts the Teleset Server at least once a year e g by executing TELESET with the value of 0 even if the mymail may not be in use Otherwise the Security Device may disable itself and will have to be exchanged with costs for reconnecting the mymail 10 mymail Operator Manual 2 A short description of the mymail Metering as easy as using the phone Integrated scale Advertising imprint Loading postage TELESET Safe from unauthorized access Additional functions Flexible and always up to date The mymail is the digital postage meter for small mail volumes It meters up to 17 letters per minute All the settings for the metering process can be selected quickly You just insert the letter and the mymail starts printing You will soon get used to using your postage meter The mymail is available with an integrated 5 Ib scale mymail uses this to calculate the exact postage value for every mail piece The mymail prints a logo of your choice on every letter You can load postage very comfortably by TELESET at any time around the clock To connect to the TELESET data center mymail offers the following options direct connection via the internal modem web access using a PC with mailcredit software If required you can protect my
78. vert selected appears briefly in the display Then you see the menu Set advert again Return to the main menu with or 16 mymail Operator Manual 0000 LAQOa AOO Punctuation and special characters Upper and lower case letters Blanks 3 4 Enter text Letters punctuation marks and special characters are assigned to the numeric keys for entering texts such as account name or short dialing abbreviations The assignment is printed on every key On the key you will find much more than the three special characters shown 2 1 1 8 amp _ J lt gt You can switch between upper and lower case letters with the key Enter blanks with the 03 key Enter text Press the appropriate numeric key as many times in rapid succession as necessary to display the desired character Wait until the cursor jumps to the right of the character that has just been written Then enter the next character When you have entered the text confirm with Clear text You can clear text during input with the key Every keypress clears one character Example The ABC s of mymail operation 17 Abort text input Clear all characters with the C key If you press the C key again you leave the input window and abort the text input The original text is retained Memory name Memory 2 Memory name 3 Le Let Lett Lette
79. y LWA lt 66 dB A normal operation Standard Postage loading via TELESET Internal modem analog Integrated postage calculating scale System clock battery buffered Chip card reader MASTER card Endorsements FIRST CLASS PP BPM LIBRARY MAIL MEDIA MAIL PRSRT 1St CL Advertisement printing up to 3 advertising imprints can be stored simultaneously 3 accounts 10 quick select memories Technical Data 103 Equipment Options Advertising imprints Up to 6 endorsement imprints changeable only as a block mailcredit Kit mymail with connection cable and USB serial adaptor for connection to a PC Integrated postage calculating scale Weighing range 0 1 0z to 5 Ib Smallest display value 0 1 oz display accuracy Mail for metering Format Postcard to B4 envelope 10 x 14 Thickness Up to 0 23 Paper quality Ink absorbent material No dark paper No extremely fibrous paper on which the data matrix symbol could smear Label Postage meter labels double label minimum label size 5 5 x 3 4 Subject to short term modification 104 mymail Operator Manual Operating and storage conditions for mymail postage meter and ink cartridge Temperature 59 F to 95 F Only use in closed rooms Do not expose to direct sunlight Rel humidity 15 to 80 non condensing X The Material Safety Data Sheet is available at http www francotyp com en
80. y currently shows an input box for a text or a value or a prompt you have to confirm this first with E or cancel it with C You cannot return to the main menu before you do so T gt gt Advert 1 05 18 11 Menu highlighted Rate 0 00 Mem 0 0 oz Menu level Een ai Fund status te The ABC s of mymail operation 13 3 2 The info window You can open an info window in the operating menu with the Info key The info window serves exclusively for displaying information You cannot change settings or meter here Possible info windows Settings for the metering process Postal rates for rate calculation Assignments of the quick select memories Accounts postage usage data and standard settings If the info window contains several lines you can scroll with the arrow keys To close the info window press the G key again You can also leave the info window using or D 3 3 The mode of operation This chapter describes how to move in the operat ing menu select menus and change settings You get to know the operating procedures in this Opera tor Manual Highlight the desired menu with the arrow keys A V highlight bright letters against a dark background Open the highlighted menu using the E key You will see the menu level you are currently in at the top left for your orientation Arrows show in which direction you can scroll in the cur

Download Pdf Manuals

Related Search

Related Contents

Infinite Peripherals PP-55 User's Manual  the FSX manual here  Technical Service Manual Graseby 3300 PCA Syringe Pump  UN PEU D`ACTION ! UN GUIDE DU COMBAT MODERNE  MOD-IO development board user`s manual  2 - Pasvision  Flex / Flock gamme PROMAFLEX  DeLOCK 1m SATA Cable  Sizka Candyスケルトン 取扱説明書  市町村国民年金窓口における情報発信モデル事業の実施  

Copyright © All rights reserved. Failed to retrieve file