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Onsight Connect User Manual

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1. E check for Updates Information on page 36 14 Onsight Connect for Windows User Manual 2 3 5 Calling Menu Onsight Connect Window Calling Menu Menu Item m 1 a H lad Make a Call File Edit View Edit View Available Away Do Mot Disturb offline 15 Function Calling gt Make a Call Makes a call to the contact selected in the Contacts tab or to the contact selected in the Call History tab See paragraph 5 2 Starting a Call on page 38 Calling gt Hang Up Ends the currently active call See paragraph 5 3 Ending a Call on page 39 Calling gt Status gt Status allows selection of Available Away Do Not Disturb or Offline When used with a Cisco Unified Presence Server presence status including your own will be shared with other users If it is set to Available an incoming call makes an Incoming Call window appear on your screen If it is set to Away an incoming call makes an Incoming Call window appear on your screen If it is set to Do Not Disturb incoming calls cause the Onsight Connect icon in the Windows system tray to flash briefly You can click the icon to answer the call or disregard it If it is set to Offline all incoming calls will be blocked Outbound calls can still be made See paragraph 5 1 Answering an Incoming Call
2. Users displays a list of users who have been set up to use the Onsight Connect software on this computer Note that this tab only appears for Administrators using an On Premise software installation requires Activation Keys See paragraph 9 2 Setting Up a New User on page 69 and paragraph 9 4 Modifying Existing User Information on page 73 Onsight Connect Service Contacts displays a personal list of contacts that the user adds by searching the Global Directory Note that the first Contacts i i i i TRIN 8 time you login the Personal Contacts list will be empty On Premise Contacts displays a list of personal and shared Onsight contacts These can be Onsight Device contacts 3rd Party devices or other Onsight Connect contacts Double click a contact to start a call See paragraph 5 2 Starting a Call on page 38 paragraph 9 3 Adding a New Contact on page 71 and paragraph 9 5 Modifying Existing Contacts on page 74 17 Onsight Connect for Windows User Manual Controls Panel Tabs Call History File System Onsight Connect Window Function Call History provides a list of recent call information arranged by date and time Users can display this window and double click a name to call that Onsight user again File System displays all the calls including video and images from the directory selected in the Media Path area in Edit gt Preferences gt General By default all Media is stored
3. rp To fine adjust the focus level select the slider with your mouse and then use the left and right arrow keys on your keyboard 6 13 2 Zoom Use the slider to adjust the optical zoom level or click fe and QJ on either side of the slider to select the minimum or maximum zoom If you want to stop zooming before the minimum or maximum level is reached click E or amp j again as applicable while the slider is still moving Tip To fine adjust the zoom level select the slider with your mouse and then use the left and right arrow keys on your keyboard 54 Onsight Connect for Windows User Manual How to Use the Call Features 6 13 3 Illumination front light on Onsight Device Click Illumination to toggle the front light on or off Use the slider to adjust the illumination level e J Illumination is off zx Illumination is on 22 Macro illumination Onsight 2xxx device series re To fine adjust the illumination level select the slider with your mouse and then use the left and right arrow keys on your keyboard o The Onsight 1000 device does not have illumination level adjustment LP Illumination is either on or off 6 14 Telestration Colors and Controls Telestration allows you to draw on the screen to illustrate a point or highlight an object Onsight Connect and the Onsight Device can telestrate on the video being streamed or an image being shared Live and recorded telestration appears in different c
4. Ctrl F pc Change Password Ctrl H ei Media Configurations Preferences Ctrl E Ctrl F Calling Help 4 Hew JI Modify d Delete LJ Global Contacts Invite Guest E My Profile QS Change Password en Media Configurations Ctrl M Ctrl M Delete Cirlre Ctrl I Ctrl R Ctrl H Chrl E el Preferences File View Inols New Modify Delete Global Contacts Invite Guest My Profile Change Password Ctrl F Calling Help Ctrl M Ctrl M Delete Chr Ctrl I Ctrl R Ctrl H Media Configurations Chrl E DN ss ba EK E X vL Preferences Ctrl F See paragraph 9 1 Changing your Password on page 68 Edit gt Media Configurations Create and modify video and audio call properties See paragraph 11 1 2 on page 97 Edit gt Preferences Adjust preferences to customize Onsight Connect for your environment See section 10 Configuring Application Preferences on page 78 11 Onsight Connect for Windows User Manual 2 3 3 View Menu Onsight Connect Window View Menu Menu ltem He Edit de Tools Calling Help amp onnection status Playback ee a Support Information Software Versions Panels Themes Colors File Edit Tools Calling Help Connection Status 59 Pla
5. USER MANUAL Onsight Connect for Windows Version 6 7 eee r Librestream o Librestream Onsight Connect for Windows User Manual Doc 400034 10 June 2015 Information in this document is subject to change without notice Reproduction in any manner whatsoever without the written permission of Librestream is strictly forbidden Copyright 2006 2015 Librestream Technologies Incorporated All rights reserved Name of Librestream Software Onsight Connect Copyright Notice Copyright 2004 2015 Librestream Technologies Incorporated All Rights Reserved Patents Notice United States Patent 7 221 386 together with additional patents pending in Canada the United States and other countries all of which are in the name of Librestream Technologies Inc Trademark Notice Librestream the Librestream logo Onsight Onsight Connect Onsight Mobile Onsight Enterprise Onsight License Manager Onsight TeamLink Onsight Account Manager and Onsight Management Suite are either registered trademarks or trademarks of Librestream Technologies Incorporated in Canada the United States and or other countries All other trademarks are the property of their respective owners Onsight Connect for Windows User Manual Table of Contents 1 1 1 2 1 3 1 3 1 1 4 1 5 1 5 1 1 5 2 1 5 3 2 1 2 2 2 3 2 3 1 2 3 2 2 3 3 2 3 4 2 3 5 2 3 6 2 4 2 4 1 2 4 2 2 4 3 2 5 2 5 1 2 5 2 2 6 2 7 2 8 3 1
6. 711 v SCH Audio Efficiency Lower _ Lower latency i bandiidth Sounds Proxy Settings Firewall Detect TeamLink 3 Select from the following Preferred Codecs options e Voice Select Low bit rate GSM rate to enable the low bit rate codec for voice audio Select Default G 711 if you require best audio quality e Subject Audio Select Low bit rate GSM rate to enable the low bit rate codec for subject audio or set it to Disabled if the Subject Audio channel is not used especially in very low bandwidth conditions e Audio Efficiency selecting Lower bandwidth is useful in very low bandwidth conditions This results in a small audio delay but lowers the bandwidth usage by audio 4 Click OK to save the changes o If any Onsight call participant requests low bit rate audio then the call will LE proceed with this codec Otherwise the Default G 711 will be used a If a third party endpoint is called that doesn t support Low bit rate GSM then X the Default G 711 will be offered as an alternative 84 Onsight Connect for Windows User Manual Configuring Application Preferences 10 8 Image Display Options oreferences 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears at the General tab i Preferences General Calls Dis
7. Cancel 3 Add the contact information that will allow you to call this user Name This is the contact s display name It will be listed in the Contacts list and appear in the Onsight Connect window during a call Address Enter the URI for the contact This is an IP address or a Uniform Resource Identifier that has been assigned for the contact on a SIP Registrar An Onsight endpoint can initiate a call to the Onsight Connect user using this URI The form of the URI can be P address text Q IP address gt or lt S Pserver account gt lt SIP domain The IP address can be in dotted decimal notation or a resolvable DNS name Type Select Onsight Connect Onsight Device or 3rd Party Device from the drop down list The Type field identifies the type of contact that is being entered Onsight Devices are identified as Onsight Device Onsight Connect users are identified as Onsight Connect and SIP capable devices are identified as 3rd Party Device Group Administrators can select Shared to have the contact appear to all users Personal contacts are only visible to the user who created the contact 4 Click OK to save the contact s profile 5 The new contact will now appear in the Contacts tab gt To add a new contact from the Global Contacts database o You must be connected to the Onsight Account Service 1 From the Onsight Connect window Click the Search the global contacts database icon L on the tool
8. Figure 3 Viewing Area 23 Figure 4 Thumbnails Panel 26 Onsight Connect for Windows User Manual Getting Started 1 Getting Started 1 1 The Onsight System The Onsight system reaches beyond traditional video conferencing rooms to connect field workers in challenging environments with remote subject matter experts Using Onsight Connect subject matter experts can see live video and images and share feedback with field staff external suppliers or customers to assess operations or resolve issues immediately The Onsight Connect solution is comprised of three main components 1 Onsight Connect service platform including rich collaboration software for the iPhone iPad Windows and Onsight mobile devices 2 Librestream s Onsight mobile devices including rugged and hazardous location certified models 3 Central system management tools including Onsight Account Manager and Onsight Management Suite Together these components provide a full operations driven video collaboration solution that is optimized to perform in challenging field environments Using Onsight a field worker can securely collaborate with multiple offsite experts through live video images voice and on screen drawing telestration Experts and field workers can resolve issues fix problems diagnose or monitor field situations on the shop floor in a remote health clinic or even at the scene of an emergency D Onsight Connect can simultaneously connect to mult
9. Onsight Connect for Windows User Manual How to Use the Call Features gt To delete a voice annotation 1 Right click on a recording that has a voice annotation in the Thumbnails tab and then select Voice Annotation gt Delete 6 10 Recorded File Playback Properties See your Onsight system administrator for more information on the different properties provided gt o view information about a recording 1 Select the recording in the Thumbnails tab Right click and select Track Properties Or Select View gt Playback Properties from the menu or click 4 on the Toolbar 2 The Playback Properties window provides track information for video and audio as well as the ability to mute Subject Audio and or Voice Audio if in a call The Enabled column is only visible during playback of a recording amp x Playback Properties File Name REC 00024 Anc Duration 00 00 25 Track Enabled Mute Handler Duration Average Bit Rate FOURCC Format SubjectAudioStream 00 00 25 128 Kbps 16 bit 8000 Hz Mono PCM VoiceAudioStream 00 00 25 128 Kbps sowt 16 bit 8000 Hz Mono PCM VideoStream 00 00 25 350 149 Kbps 390 766 Kbps peak mp4v 528x368 9 9 avg fps MPEG4 LSDataStream 00 00 23 11 Kbps 18 322 Kbps peak Isds Data Stream 3 Click OK to close the window 6 11 Audio Control The volume controls are accessed from the Call Control bar by clicking ein You must be in a call or playing a reco
10. fe Image size controls saniadojd 3 e Tu 2444 AN D A Add recites gt QQ 100 GY P Video Mode 1 13 Thumbnails panel Stream Status bar Call control bar Pa Volume control X C 100 C IQ Tw Ri Bd E amp Erase telestration J Show or hide telestration 23 X End call hang up Hide Thumbnail panel Take snapshots Onsight Connect for Windows User Manual Onsight Connect Window 2 5 1 Viewing Area Playback Control Bar Icons Playback Control Bar Icons Icon Description Icon Description p Start receiving video s Start playback of the recording J Pause the received video a Pause playback of the recording Stop receiving video Stop playback of the recording Start recording the call Exit playback mode Stop recording the call Share this image with call participants Image is shared tal Save this image to a file Email this image Video playback slider used to move ahead or back in a video The duration of the video is also shown 2 5 2 Viewing Area Call Control Bar Icons amp Qi0 Q A d SR lg E Call Control Bar Icons Icon Description Description 17 5 Fit video to window fits the video to best L Shrink Magnify will shrink the video fill the window 2 or snapshot image as low as 10 will Don t fit video to window use zoom magnify the video or snapshot image up to toggle
11. 10 6 10 7 and 10 8 gt To set video defaults for calls 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Calls tab fy Preferences Calls _ Start video on connection Networking 1 Fit video ta window Audio Sounds Telestration Miscellaneous Remote Management Encryption Mode Dato on off WebEx SIP Messaging TEP UDP Proxy Settings Ld Support SIP UPDATE Method Software Updates Firewall Detect Verify SIP TLS Server TeamLink Maximum number of connections _ Enable Auto Answer Disable recordings and saving snapshots For ALL participants Privacy Mode Disable recordings and saving snapshots Far local participant 3 Select from the following Video options e Start video on connection Click this check box to automatically start streaming video from the Onsight Device as soon as there is a connection If not selected the call will initially be audio only like a phone call e Fit video to window Click this check box to automatically adjust the video image so that it fills the window when the call starts e Renderer Select the desired graphics method from OpenGL DirectDraw or GDI The default is DirectDraw but some PC video graphic cards and drivers may not fully support it In this case OpenGL is the recommended opt
12. 3 2 4 1 4 2 4 3 4 3 1 5 1 9 2 5 3 EE 1 GETING Starless T 1 The Onsight SySlelm E 1 Onsight Connect for VWmdows nnne 2 Abour this E UE 2 Accessories and Support 2 Onsight Connect Software Package 2 User Interface Features nennen nnn 3 EINEN Heel En e E 3 Terminology and Definitions ccccccccseeeeeeseeeeceeeeeeseeeeeeseeeeesaeeeeeseneeeeas 3 jj 3 Onsight Connect WIBOOW EE 4 E EE 4 TOODA een CN 5 Menus File Menu ennemis nnns 6 FMS DUNS AN occas 6 E t dE 9 view EN 12 Ree NONU ea E E E 14 calina TE IEN 15 Fete ONG me c 16 Controls EE 17 Controls Panel E e 17 Controls Panel Onsight Mobile Control Tab ICONS 21 Controls Panel Call Participants Tab lcons 21 i o NE PS 23 Viewing Area Playback Control Bar ons s nnesennnnnseesennnnerennenrnreenee 24 Viewing Area Call Control Bar lcons nenene 24 Stream Status Bar ICONS eei ien n beaker anaedai MOS dE 25 Thumbnails Panel 22 eeocorede esie cenpebuoreocetbtesinc ntes iP e veo c vettura oer obti gone e Feb cesa xs 26 aisje hu u i MRM T M 27 Installing Onsight Connect Software eese 31 initial WAS TAN AMO MM M NERO EETK 31 Performing an Upogracde nennen nnns 32 S
13. 9 5 Modifying Existing Contacts The list of Personal contacts only shows up for the user who added them You can modify a Personal contact only if you added it using New not if it was added form Global Contacts For On Premise only Only administrators will see the Group field in the Modify Contact window Only administrators can modify Contacts from the Shared group gt o modify an existing contact 1 From the Onsight Connect window display the Contacts tab highlight the name and either Click the Modify the selected contact icon on the toolbar Or Select Edit gt Modify from the menu Or Right click on the contact and select Modify Or Press Ctrl M 2 he Modify Contact window appears 74 Onsight Connect for Windows User Manual Administrative Tasks EA Modity Contact Mame John Address 192 168 0 7 Address z john company sip com Group Personal Type ig Onsight Device OK Cancel P 3 Enter the information into the Name and Address fields 4 Select the appropriate type and group from the Type and Group fields 5 Click OK to save the information 9 6 Checking your own User Information Personal Profile Non administrator users cannot see the Users tab and therefore cannot change any other user s information However they can view and change their own user information gt o change your user information 1 From the Onsight Connect window either Click the M
14. Annotation dialog box opens and begins recording your voice annotation 4 Click Stop when you are finished recording 5 At this point there are 3 options e You can start recording again Note that this will overwrite the previously recorded voice annotation e You can play the recorded voice annotation d e You can close the voice annotation by clicking on KO 49 Onsight Connect for Windows User Manual How to Use the Call Features gt To play a voice annotation 1 Right click on a recording that has a voice annotation in the Thumbnails tab and then select Voice Annotation gt Play Play Recording Track Properties Voice Annotation Record Rename Recording Delete Recording J Delete Save Recording 4s Email Recording 2 he Annotation dialog box opens and begins playing your voice annotation 3 Atthis point there are 4 options e You can stop the playback of the voice annotation by clicking Stop 4 fyou click Play again after stopping the voice annotation the voice annotation starts from the beginning e After clicking Stop you can begin recording again by clicking Record rT This will overwrite the previously recorded voice annotation e You can close the voice annotation by clicking on KO e Youcan wait until the playback is complete the Annotation window will remain open Voice Annotation far 8 12 2011 10 58 AM UO UO UO UO DD 47 50
15. D jpg IMG 00110 D jpg IMG 00111 D jpg and 5j PencilShaving 3 w amp mg H KevinFriday Not in a call 3 Click a thumbnail to display the full image Thumbnails panel 4 The image will appear in the Viewing area Onsight Connect dvd iced File Edit View Tools Calling Help amp 2 wt Lia i BE No Video m IMG 00105 D ipa J File 5ystem Ed 120716 203916 KevinFriday A gy 120719 140018 KevinFriday b 120723 115010 KevinFriday H gy 120723 134109 KevinFriday bM w 120725 115816 KevinFriday gy 120803 155302 KevinFriday gy 120813 111530 KevinFriday gy 120820 120519 TheAdministrat wy 120820 121302 TheAdministrat a 120820 121814 TheAdministrat e 120820 123224 TheAdministrat wy 120821 083326 KevinFriday wy 120821 083722 KevinFriday gy 120821 091416 KevinFriday e 120821 105048 KevinFriday A 2 120824_094017_KevinFriday iW 120904 1 63809 KevinFriday P XQ 120905 113623 KevinFriday gy 120906 104124 KevinFriday Ge 2 BAttDoorSwitch 1000 ag BattDoorSwitch_2000R gy BatteryTroubleshooting gt saniado4gd ay IOSled UO Po oru TB V E PO Leiden z id Us My Computer ut My Documents id Sg 2 Contacts j Call History PLAY E SE Ch m Garer IMG 00105 D jpg IMG 00106 D jpg IMG 00107 D jpg IMG 00108 D jpg IMG 00109 D jpg IMG 00110 D jpg IMG 00111 D jpg earc K eade E PencilShaving E WW UG g R Kev
16. I Ctrl R Ctrl H Ctrl E Ctrl F Help Ctri h Ctrl M Delete CEri Ctrl I Ctrl F Ctrl H CHE Ctrl F Help Ctrl M Ctrl M Delete Chic Ctrl I Cr R CEri H Chi Ctrl F Function Edit gt New If the Controls panel Contacts tab has been selected creates a new contact See paragraph 9 3 Adding a New Contact on page 71 If the Controls panel Users tab has been selected creates a new user See paragraph 9 2 Setting Up a New User on page 69 Edit gt Modify If the Controls panel Contacts tab has been selected modifies a contact See paragraph 9 5 Modifying Existing Contacts on page 74 If the Controls panel Users tab has been selected modifies a user See paragraph 9 4 Modifying Existing User Information on page 73 Edit Delete If the Controls panel Contacts tab has been selected deletes a contact If the Controls panel Users tab has been selected deletes a user Edit Delete All With No Data This menu item only appears if the Controls panel Call History tab has been selected This will delete all calls with no images or recordings Onsight Connect for Windows User Manual Onsight Connect Window Menu Wem Function dr Edit Global Directory This feature only appears if you are connected to the Onsight Account Service Add a new contact from the Global Directory See paragraph 9 3 Adding a New Contact on page 71 Delete Delete Glob
17. Onsight Device consult the appropriate Onsight Device User Manual 1 3 4 Accessories and Support For information on additional accessories or for updated Onsight documentation consult the Librestream website at http www librestream com For support information including troubleshooting and release bulletins consult the Librestream website at http www librestream com support 1 4 Onsight Connect Software Package The Onsight Connect software package is available in zip or CD format or via internet download Included is e Onsight Connect for Windows software e Onsight Connect for Windows User Manual e Onsight Connect for Windows Release Notes e Onsight Device User Manual e Onsight Device Quick Start Guides e Onsight Device Regulatory and Safety Guides e Onsight Device Release Notes e End User License Agreement e Copyright information Onsight Connect for Windows User Manual Getting Started 1 5 User Interface Features 1 5 4 General Conventions The symbol is used to identify to the user a sequence of steps that need to be performed for a specific function i e gt To set the Standby delay Bold is used to identify a screen name menu name screen message or specific icon name called out in an instruction i e The message Video resumed appears The icon identifies to the reader important information to be read The VU icon identifies to the reader information that is useful for the function being des
18. Video Mode 0 16 gt To start and stop video streaming 1 To start streaming go to the Call Participants Panel click Start receiving video 2 To pause streaming click HR Pause the received video 3 To stop streaming click E Stop receiving video Any Onsight Connect user as well as the Onsight Device that is the media stream source can control the live video stream 6 5 Stream Status The Stream Status bar displays the video bit rate If Onsight Connect detects any network problems it displays the current video bit rate in red 43 Onsight Connect for Windows User Manual How to Use the Call Features Onsight Connect Laya Lamp File Edit View Tools Calling Help amp P m C53 Le H ciu e Audio Video Settings i Live Video Configuration High Bandwidth dd zap do Video Format H 264 Resolution 720x480 D1 N Frame Rate 10 fps Frame Sequen IandP GOP S Target Bit Rate 1 Mbps Bit Rate Limit Soft Audio Format Unknown Sample Size 16 bits Sample Rate 8 Kps Bit Rate 128 Kbps Source Microphone Separation Mono System Managed Rem Mo Call bandwidth Maximum P AAA Contacts E Call History d File System emm ffi Search FF Audio Video Settings Kai Onsight Mobile Control 7 Call Participants E eg Ee 8 Kevin Friday 9 Video On 720x480 D1 NTSC 10 fps 1 104 Mbps Stream Status bar J Video ra Onsight Connect also displays network str
19. Viewing area The video can be played locally or it can be streamed to other Onsight endpoints i e Onsight Connect and Onsight Device For instructions on streaming the video see paragraph 6 8 Streaming a Video Recording to an Onsight Endpoint on page 48 If the video has telestration you can show or hide the telestration when playing the video You can also temporarily erase the telestration while playing the video See paragraph 6 14 Telestration Colors and Controls on page 55 Note that a recording can be two way voice only no video See paragraph 6 6 1 Recording Two Way Voice Only on page 46 olay a recording without streaming it to an Onsight endpoint 1 Ifa callis active end it see paragraph 5 3 Ending a Call on page 39 If the conference host ends the call then all call participants will be disconnected 2 From the Controls panel select a call from the File System tab that has a recording AN You can also select a call from the Call History tab The recordings appear in the Thumbnails panel Click a thumbnail to select the recording Right click on the thumbnail and select Play Recording Onsight Connect plays the video Note that there is now a Playback tab for the selected recording just below the Toolbar icons oo x amp Onsight Connect 3GTestVideo Imc File Edit view Tools Calling Help d dei W I 4 Lu KM MEIH File System Es Plagback IMG 00011 D ipg ad ia 120716_203916_Ke
20. are Erase telestration and Show or hide telestration The telestration controls are only accessible when telestration is displayed in LU the Viewing area The telestration control icons will remain grayed out if the video being played has no telestration in it or until telestration starts when playing or recording a video 56 Onsight Connect for Windows User Manual How to Use the Call Features 6 44 3 Erase Telestration To erase telestration 1 2 When viewing video that has telestration click Erase telestration 2 in the Call Control bar Select from the following options e Participant all call participants that have telestrated will be listed if you want to erase specific participant s telestration click on the participant s name for example Paul 1000 e Recorded e Erase Live Telestration e Erase Recorded Telestration e Erase All Telestration o Erasing telestration is a temporary effect when playing back a video recording V lt does not permanently erase the telestration that exists in the video 6 14 4 Show or Hide Telestration gt To show or hide telestration When playing video that has telestration click Show or hide telestration in the Call Control bar Select from the following options e Participant all call participants that have telestrated will be listed if you don t want to see a specific participant s telestration click on the participant s name for example Paul 10
21. call Onsight Connect can record just the conversation two way voice You can record two way voice in Video Mode or Image Sharing Mode but in order to playback the recording you must be in Video Mode if you are a call gt To start recording two way voice no video or subject audio 1 If streaming stop the video stream by clicking Stop receiving video 2 Click Start recording the call 3 Onsight Connect displays the recording time next to im as it records the conversation 1 Click Bl Stop recording the call Ki To play the recording see paragraph 6 7 Playing a Video Recording Locally on page 47 or paragraph 6 8 Streaming a Video Recording to an Onsight Endpoint on page 48 6 6 2 Recording a Video A video recording can include two way voice video subject audio images and telestration z To start recording a video 1 Start streaming by clicking P Start receiving video 2 Click Start recording the call 3 Onsight Connect displays the recording time next to jJ as it records the video gt To stop recording 1 Click Bl Stop recording the call re To play the recording see paragraph 6 7 Playing a Video Recording Locally on page 47 or paragraph 6 8 Streaming a Video Recording to an Onsight Endpoint on page 48 46 Onsight Connect for Windows User Manual How to Use the Call Features 6 7 Playing a Video Recording Locally Onsight Connect displays video recordings in the
22. call participants Green indicates additional participants can be added yellow indicates that at least one more call participant can be added red indicates that it may overload the system to add more call participants Connection Method clicking on icon opens the Firewall Detection Status window See your Onsight system administrator for info Video On indicates there is a video stream Video Off indicates there is no video stream Starting indicates the video stream is starting Video Disabled indicates that video is disabled user is in Image Sharing mode Indicates the video resolution width x height 25 Onsight Connect Window Description Volume control Allows user to adjust speaker volume and microphone gain See paragraph 6 11 1 Volume and Gain Control on page 51 Allows selection of Mute Voice and Mute Subject Audio See paragraph 6 11 2 Mute Control on page 52 End the current call disconnects all call participants 10 fps 404 141 Kbps 49 03 Description Indicates the endpoint has selected encryption mode as their security setting Indicates the endpoint has not selected encryption Call privacy enabled recording is disabled Shared images are temporary and cannot be saved Name of the logged in user Playing indicates that there is video playback Stopped indicates that video playback is stopped Paused indicates that video playb
23. each call participant e Name of the call participant e Call participant status i e Local Local Conference Host if hosting a conference Connected or Connected Conference Host this will be shown on the other Onsight Connect Call Participants tab e Duration the participant has been in the call e Telestration Color B when clicked brings up a color palette to change the telestration color Any Onsight endpoint Onsight Connect or device can change the telestration color of any other Onsight endpoint e Media Stream Source i any Onsight endpoint Onsight Connect or device can be the Media Stream Source for recordings By default the Media Stream Source is the active Onsight Device in the conference and the only device able to stream live video If any Onsight endpoint wants to play stream a recording then that endpoint becomes the Media Stream Source e Endpoint Type each Onsight Connect connected to the Conference Host is designated by an endpoint icon The active Onsight Device that can provide live streaming is designated by endpoint icon e Any additional Onsight Devices are designated by endpoint icon S as they cannot stream or receive live video but they can share images recordings and join the conversation The first Onsight Device to join a conference becomes the active Onsight Device for live streaming e Share Indicates that the Onsight endpoint is capable of streaming video Pressing w
24. from the Controls panel by selecting the Audio Video Settings tab This tab displays the audio and video settings currently in use You must be in a call or playing a video recording to access this tab Audio viden Settings Configuration From Onsight Mobile ud Video Format MPEts4 Resolution 528 x 368 Frame Rate 10 fps Frame Sequen IandP OP 5 Target Bit Rate 400 Kbps Bit Rate Limit Soft Audio Format arli ULA Sample Size D bits Sample Rate 8 kps Bit Rate 64 Kbps Source Microphone Separation Mona System Managed Rem Ma Call bandwidth Maximum To change the video and audio settings select a preset option from the Configuration drop down list Oo Only configurations which are compatible with the connected Onsight Device LE are listed Some 3 party devices may not support all listed configurations 52 Onsight Connect for Windows User Manual How to Use the Call Features Audio Video Settings Configuration From Onsight Mobile id Low Bandwidth Medium Bandwidth High Bandwidth Frame Sequen I andP OP 2 Target Bit Rate 400 Kbps Bit Rate Limit Soft Audio Format i3 711 UA Sample Size B bits Sample Rate 8 Eps Bit Rate 64 Kbps Source Microphone Separation Mona System Managed Rem Ma Call bandwidth Maximum There are three preset configurations Low Medium and High Bandwidth The fourth option is From Onsight Mobile which allows the conne
25. gt To view images in the Thumbnails panel 1 From the Controls panel select a call from the File System tab that has an image i You can also select a call from the Call History tab 58 Onsight Connect for Windows User Manual Images 2 he images appear in the Thumbnails panel Onsight Connect Ne td e File Edit View Tools Calling Help amp 4 m cC Lua H ei 4 H nal deg SE Ge No Video 8 i WI 120716 203916 KevinFriday und T gy 120719 140018 KevinFriday T 120723 115010 KevinFriday gy 120723 134109 KevinFriday i gy 120725 115816 KevinFriday gy 120803 155302 KevinFriday e 120813 111530 KevinFriday gy 120820 120519 TheAdministrat gy 120820 121302 TheAdministrat gy 120820 121814 TheAdministrat i gy 120820 123224 TheAdministrati P ow 120821 083326 KevinFriday t aa 120821 083722 KevinFriday gt wy 120821 091416 KevinFriday e e e e 120621 109046 kevinFriday Make a call or play a recording to display video gy 120824 094017 KevinFriday t gy 120904 163809 KevinFriday gy 120905 113623 KevinFriday gy 120906 104124 KevinFriday aa BAttDoorSwitch 1000 ay BattDoorSwitch_2000R gy BatteryTroubleshooting Fay Circuitboards gy IOSled P rua TBV y Po aa Video uj My Computer H H 3 ug My Documents 2 Contacts 5 Call History j ill Search N WE IMG 00105 D jpg IMG 00106 D jpg o 00107 D jpg IMG 00108 D jpg IMG 00109
26. image The Thumbnails panel displays the snapshots as thumbnails 2 Click on the thumbnail that you want to share and either click on the Share icon Gi or right click on the thumbnail and select Share Image Share Image Display In Mew Image Window Rename Images Delete Image Save Image Os Exi Email Image 3 Onsight Connect sends the image to all call participants Each Onsight endpoint saves a copy in its session folder Note that Image is shared appears in the Playback Control bar When you share a snapshot while recording a session the snapshot is saved as part of the recording gt To stop sharing 1 Click Stop sharing this image icon or right click on the thumbnail and select Stop Sharing Image Get Stop Sharing Image Display In Mew Image Window Rename Image Delete Image Save Image As Email Image Ca g x lal 63 Onsight Connect for Windows User Manual Recordings 8 Recordings Recording thumbnails are shown in the Thumbnails panel The Thumbnails panel in conjunction with the Call Control bar and Properties panel allows you to view share telestrate and annotate recordings A Live Playback tab located ab
27. librestream com Phone 1 204 487 0612 Fax 41 204 487 0914 eee eee Librestream eo 102 Librestream Contact Information
28. locally on the Windows PC 18 Onsight Connect for Windows User Manual Onsight Connect Window Controls Panel Tabs Tab Function Search allows the search of any calls recordings and images from a selected path Variables include Author Participants Title Description Keywords and File Name as well as a Date Range The call results appear in this tab the recordings and images appear in the Thumbnails panel Search i Audio Video Settings displays video audio voice and call settings for recordings Configuration From Playback or for live streaming e g Configuration From Onsight Mobile Allows the user to change video parameters during live streaming See paragraph 6 12 Audio Video Settings from the Controls Panel on page 52 FP audio video Settings 19 Onsight Connect for Windows User Manual Onsight Connect Window Controls Panel Tabs Function Onsight Mobile Control allows Onsight Connect to remotely control the Focus Zoom and Illumination of the connected Onsight Device It allows control of the Telestration colors of all Onsight call participants It is also possible to select an external video source for the connected Onsight Device from the Video Source field For information on Focus see paragraph 6 13 1 Focus on page 54 For information on Zoom see paragraph 6 13 2 Zoom on page 54 For information on Illumination see paragraph 6 13 3 Illumination front light on Onsig
29. the icon for this selection Changes 900 the video back to the original size You cannot resize the video if it is currently Fit image to window fits the snapshot set to Fit video to window 2 image to best fill the window You cannot resize the snapshot image if it is Don t fit image to window use zoom currently set to Fit image to window GZ toggle the icon for this selection Changes the snapshot image back to the original size Erase telestration erase participant Show or hide telestration show or hide erase all live erase all recorded or erase all participant show or hide live show or hide telestration recorded show all hide all 24 Onsight Connect for Windows User Manual Call Control Bar Icons Icon r 7 i E Description Icon Thumbnail Snapshot take a snapshot SIE from the current recording and use it as the recording s thumbnail Live Snapshot take a snapshot of the live video The Properties panel Image Properties tab opens for annotating the image Share Live Snapshot take and share a snapshot from the active device Shares the snapshot with all participants Hide the thumbnails panel e Show the thumbnails panel 2 6 Stream Status Bar Icons Www Se ER H The Administrator 49 Video On 526 X 368 Stream Status Bar Icons D20 x 3868 Icon Description Indicates System Health and CPU usage For conference host also indicates ability to add additional
30. your Onsight system administrator gt To display the TeamLink settings 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the TeamLink tab Sea Preferences General TeamLink EE i Enable Onsight TeamLink Networking Status Connection Method SIP Audio Registration Settings Sounds Server teamlink10 librestream com Telestration H T inky ice Client Een Path i eamLinkWebService Client asmx HTTP Port 80 HTTPS Port 443 Remote Management WebEx User ID 6 Proxy Settings e Password eeegeeee Firewall Detect Jj HTTPS must be used when a web proxy is enabled TeamLink __ Do not allow direct SIP registration Use For troubleshooting only WS EG 11 Media Configurations 11 1 1 Standard Video and Audio Configurations A Media Configuration defines a set of video and audio properties The View Configuration window shows the configuration details gt To display the Media Configurations window 1 From the Onsight Connect window either Click the Manage the media configurations icon on the toolbar Or Select Edit Media Configurations from the menu Or Press Ctrl E 2 The View Configuration window appears Select the Video or Audio tab to view that configuration Select the
31. 00 e Recorded e Show Live Telestration e Show Recorded Telestration e Show All Telestration e Hide All Telestration oO The other Onsight endpoints will still see the telestration even if Hide All L9 Telestration is selected as this feature is local and user selectable at each enapoint 57 Onsight Connect for Windows User Manual Images 7 Images Image snapshot thumbnails are shown in the Thumbnails panel The Thumbnails panel in conjunction with the Call Control bar and Properties panel allows you to view share telestrate and change snapshot properties An Image tab located above the Viewing area opens automatically when you capture a snapshot if Display in an image tab has been selected in the General tab of the Edit Preferences menu Several controls allow you to e Share a snapshot during a call see paragraph 7 2 Sharing an Image on page 63 e Add a title description and keywords e Display an image in a new window or tab e Rename an image e Delete an image e Save an image in another location with a new file name e Email an image e Magnify up to 500 or shrink down to 1096 the image e Fit the image to the window or show at original size by toggling Automatically fit the image within the 4L I window gt You cannot resize the image if Cr js currently set to Automatically fit the L image within the window e Add or erase telestration e Show or hide telestration
32. 0039_D ipa Software Librestream Technologies In Date Time Aug 11 2011 2 16PM Resolution 720x460 Author Fred OD Title Description Keywords 4 Enter information into the Title Description and Keywords fields as desired o Entering information into these fields will helo when using the search feature in the Search tab 60 Onsight Connect for Windows User Manual Images gt To control image size 1 Select the image in the Thumbnails panel 2 From the Call Control bar e Magnify the image up to 500 by clicking 4 e Shrink the image down to 10 by clicking A e Show the image at original size or to fit within the window by toggling 2 e You cannot resize the image if Cris currently set to Automatically fit the image within the window gt To control image telestration Make a call Select the image in the Thumbnails panel Right click and select Share Image or click on the Share this image with the camera icon igi From the Call Control bar pe m De e Erase participant erase all live erase all recorded or erase all telestration by clicking P e Show or hide participant show or hide live show or hide recorded show all or hide all by clicking 7 1 Capturing and Saving Snapshots You can capture a snapshot two ways by selecting Live Snapshot or Share Live Snapshot e from the Call Control bar You can also take a snapshot from the current recording and use it as the recordin
33. Details tab to view bit rates 98 Onsight Connect for Windows User Manual Configuring Application Preferences FF view Configuration FF View Configuration F View Configuration Video Audio Details Video Audio Details Video Audio Details Low Bandwidth v Device Type Preferred Codecs F WEN Overhead Total Bit Stream Bit Rate Total Bit Rate Rate 9 Voice Default G 711 i i m Bit Rates Total E S Subject Audio Default G 711 id 320 x 240 QVGA Video 250Kbps 14kKbps 264 Kbps 62 52 x 240 SIF s Audio 64 Kbps 11 Kbps 75 Kbps 17 Voice 64 Kbps 11 Kbps 75 Kbps 17 Lower latency Lower bandwidth Data estimate 4 Kbps 2 Kbps 6 Kbps 1 m E 382 Kbps 39 Kbps 421 Kbps Click Save to make changes permanent Changes take effect on next session BR Save Bitrate Distribution Bitrate Distribution em Bitrate Distribution z E j 3 Onsight Connect comes configured with three built in settings Low Bandwidth Medium Bandwidth High Bandwidth which cannot be modified or deleted However you can add a new configuration or copy and rename an existing configuration as described in paragraph11 1 2 Modifying Media Configurations on page 97 The Audio configuration is also available on the Edit gt Preferences gt zi Audio tab 11 1 2 Modifying Media Confi
34. N share button from your Call Participants panel 2 Contacts E Call History d File System ff Search e Audio Video Settings K i Onsight Mobile Control l P ayba C k C on t ro l 3GTestVideo Ime har J Call Participants K Current Call Hi video 3 e 5 y D Kevin Friday Q Stopped ES Video Mode 1 41 3 Click a thumbnail to select the recording 4 The video image will not appear in the Viewing area until the recording is played 5 Note that there is now a Live Playback tab for the selected recording just below the Toolbar icons gt To control recordings from the Thumbnails panel 1 To view annotate rename delete save or email a recording right click the thumbnail and select the desired menu option en Share Recording ray Track Properties Voice Annotation k Rename Recording Delete Recording Save Recording s Email Recording k ox dh e e Share Recording plays the selected recording note that a recording can be two way voice only i e no video see paragraph 6 7 Playing a Video Recording Locally on page 47 and paragraph 6 8 Streaming a Video Recording to an Onsight Endpoint on page 48 e Track Properties displays the Playback Properties window see paragraph 6 10 Recorded File Playback Properties on page 51 e Voice Annotation gt record play or delete a voice annotation see paragraph 6 9 Recording and Playing a Video An
35. On Premise log in the default user name and password are e User Name admin e Password admin This is a built in user name that is meant to allow an Onsight administrator to log in and set up user names and passwords We strongly recommend that the Onsight administrator change the administrator password 33 Onsight Connect for Windows User Manual Starting from the default admin the first time you log in To change the password see paragraph 9 1 Changing your Password on page 68 2 Click Log In For On Premise you must enter a key during installation See 3 0 3 An Onsight Connect icon also appears in the Windows system tray If you close the Onsight Connect window Onsight Connect stays running in the background so that you can e Display the application quickly e Accept incoming calls 4 2 Exiting and Logging Out To Minimize the Onsight Connect window 1 Select the Minimize or Close Window icon X at the top right of the Onsight Connect window Note While Onsight Connect is minimized the user stays logged in and Onsight Connect remains ready to respond to incoming calls 2 Tomaximize Onsight Connect click on the Onsight Connect icon in the Windows system tray gt To log in as another user You can log in as another user without exiting Onsight Connect 1 Select File gt Log Out or File gt Log In if available 2 Inthe User Name and Password fields enter the user name and password gi
36. RI amp The Administrator admin kevin O2 sip librestrea ag Kevin Friday kevin O1siphost librestr saniado4g Make a call or play a recording to display video i Users 2 Contacts 5j Cal History 2 File System IMG 00105 D jpg ilb Search E 120907 144248 KevinFriday GJ we amp mg H The Administrator Not in a call 3 This tab only appears if you are logged in as administrator It displays a list of users who have been set up to use the system 4 To create a new user profile Click the Create a new user icon 4 on the toolbar Or Select Edit New from the menu Or Right click on any user and select New Or Press Ctrl N 69 Onsight Connect for Windows User Manual Administrative Tasks 5 The New User window appears z New User Identification User Mame Password First Name Last fame 5 Mew User Identification SIP Server Cisco Presence FIPS UserName brian Password eene First Name Brian Administrator browrnsipsrv librestream com Cancel User Name Enter the name by which the user will be known on the system The user will enter this name during login Password Enter the user s Onsight password Users can change their own passwords once they log in The default minimum password length is 6 characters First Name Enter the user s first name Last Name Enter the user s surname Administrator If the user will need administrativ
37. RPA 7K Ue O B SR e Toolbar Icons Icon Description Description Modify your personal profile Change your password Ctri R Ctrl H Manage the media Si Modify your program configurations preferences Ctrl E Ctrl P Create a new user Fa Modify the selected user Ctrl N Ctrl M Create a new contact Modify the selected contact Ctrl N Ctrl M Delete the selected contact LJ Search the global contacts Delete database Delete the selected user Ctrl G Delete Q This feature only appears if you are connected to the Onsight Account Service Invite a Guest e Ctrl I from Available Away Do Not Set the calling status select This feature only appears if you Disturb or Offline are connected to the Onsight Account Service Set the calling mode select 3 Test the bandwidth availability from Video or Image Sharing of the current call participants mm Display the current connection ES Display the current playback status properties Call the selected contact e End the current call Onsight Connect for Windows User Manual Onsight Connect Window 2 3 Menus File Menu 2 3 1 File Menu Menu Wem Function Edit view Tools Calling Help File gt Save Call As CH BEER ES us Choose a call with a recording or image from the Call History tab and save it to a different folder ba Email Call E
38. Starting Onsight Connect Automatically a0000nnnnenn0aaannnnnnnennnnnnennennnnnnnnnne 78 o ETa EE 79 PTO FAIS WO sagen scectien oa neconastecenear basdasatcceums banenaateeaeearoiesesetedeusa eacceasteceeasase 80 Onsight Connect for Windows User Manual 10 4 Setting the Maximum Number of Connections enaannneneannnenennnnenenneeenenni 81 10 5 Initial Connection State CGonfguraion 82 10 6 Video Configuration nnne 83 10 7 Audio Configuration ue cucest circ science canes eutestsd un Fmpintid exem bM Face ner aes kaKue Ceu Sin E eee 84 10 8 Image Display OptionS mnes 85 10 9 Image and Video Storage Locaton renren 86 10 10 DE THING SOUMOS NEN REED EE S 87 10 10 1 Setting Ring Volume 88 10 11 Selecting Audio Devices nnne 89 10 12 ed 90 10 13 TOCS MAO ENCORE RERO UR nr E 91 10 14 Remote Management 92 10 15 WebEx CGonterencmg nennen nnn nnne nnn nnns 93 10 16 NGIWOIKIN MEN No E PR 94 10 17 Proxy SO lg o PRETI 96 10 18 uem EEE 97 10 19 Onsight TeamLink EE 98 11 Media e Ode E en E 98 11 1 1 Standard Video and Audio Confogurations 98 11 1 2 Modifying Media Configurations cccccccccesseesseeeeceeeseeeeeeeseeeeeeseaaeeees 99 12 End User License Agreement ccccccssssecessesseeeeceessseeseeesseeeseoeeneeessoeens 101 13 Librestream Contact Information ccceeeeeescsseseeeeeeseeeeensneeeeeseees 102 Figures Figure 2 Onsight Connect VWumdow nnne nnns 4
39. System Settings udio E Manual Proxy Configuration Telestration ae Software Updates E EE Remote Management WebEx Authentication Proxy Settings __ Proxy Requires Authentication 157 ni userName 0 0 0 0 0 0 0 0 000 TeamLink OK Cancel 96 Onsight Connect for Windows User Manual Configuring Application Preferences 10 18Firewall Detect Onsight interrogates the network to determine the type of firewall For information on configuring this screen contact your Onsight system administrator gt To display the Firewall settings 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar Or Select Edit Preferences from the menu Or Press Ctrl P 2 The Preferences window appears Click the Firewall Detect tab Sea Preferences Test Server Settings Use default settings recommended O Use custom settings Mapped Address 0 0 0 0 0 Path MTU 1300 UDP Connectivity to Test Server Yes Ports Open 3478 58024 58523 Ports Blocked SIP Connectivity to Test Server Yes SIP Aware NAT No Ports Open 5060 97 Onsight Connect for Windows User Manual Configuring Application Preferences 10 19 Onsight TeamLink Onsight TeamLink enables Onsight to work across firewalls For information on configuring the TeamLink screen contact
40. Time without converting to QuickTime format For recordings made prior to version 8 of Onsight Connect use the procedure below to convert them to QuickTime format When playing a recording in QuickTime telestration is not displayed and voice annotations are not available 1 From the Thumbnails tab right click on the recording you want to save and select Save Recording As Play Recording Track Properties t voice Annotation b EO Rename Recording J amp Delete Recording Il Save Recording s ise Email Recording 2 The Save As window appears Save Recording As Save in 5 Onsight Expert ip CS E 090114 150852 TheAdministrator_OnsightMobile 090515 151129 TheAdministi d 090126 204727 TheAdministrator OnsighkMobile 3090515 152547 TheAdministi Hu Recent 080128 202244 TheAdministrator Opsiobthdobile 3090515 153419 TheAdministi Documents 09en05ni 150703 TheAdministrator OnsighE100D0 C3n5neie 124607 TheAdministi 090501 151935 _TheAdministrator_OnsightMobile 3 090619_143404_TheAdministi C3090505 140124 TheAdministrator TheAdministrator 699090619 153324 TheAdministi 090505 143832 TheAdministrator Onsight1000 090623 102909 TheAdministi C309D505 144708 TheAdministrator Onsight1000 090623 104838 TheAdministi C3n0ensus 150247 TheAdministrator TheAdministrator L230906223 110820 TheAdministi 090512 104348 TheAdministrator TheAdministra
41. WebEx Media Path proay Seting Meda Fah cQEUUNMNMNMRMMM Firewall Detect C Documents and Sektingsi ll Users Documents Onsight Expert oii TeamLink OK Cancel 3 Inthe Auto Login area select None or Local from the drop down list for the Service field e None is the default and it means that users will be prompted to log in Use this option if more than one user uses this computer e Local means that you will choose one of the local users to be automatically logged in Use this option if the computer is intended for only one user When you select Local the User Name and Password fields become active Enter the user name and password that apply to the user who will use this computer 4 Click OK to save the changes 79 Onsight Connect for Windows User Manual Configuring Application Preferences 10 3 Auto Answer You can set Onsight Connect to auto answer a call The Calling Status must be set to Available or Away for Onsight Connect to automatically answer the incoming call To enable auto answer 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Calls tab Video _ Start video on connection Fit video to window Renderer SIP Messaging iv Support SIP UPDATE Method iv V
42. Windows PC are Operating System Microsoft Windows 7 Windows Vista and Windows XP Service Pack 2 or later Disk space Up to 120 MB required if Microsoft DirectX Microsoft NET Framework and the required Visual C runtime components are not already installed Network Wired 10 100 Ethernet port For best performance a wireless network connection is not recommended for the Onsight Connect computer Video card DirectX 9 0c compatible video graphics card Audio support For voice and audio support the computer must have a microphone and speakers and or headset and or external speakerphone Non conference host Conference host Processor speed 1 GHz 1 5 GHz recommended 2 GHz Memory 1 GB 2 GB recommended Note check the Onsight Connect Release Notes for any changes to these requirements The Windows PC requirements necessary to host an Onsight conference vary with the number of participants and the collaboration content Performance also varies with the processor and memory architecture of the PC Onsight Connect monitors computer utilization in order to assist the user in determining the number of participants that should be allowed See paragraph 2 6 Stream Status Bar Icons on page 25 for information on the CPU usage icon WV The network bandwidth available to the conference host may limit the ability to host a conference Consult your system administrator or Librestream Support for specific advice gt To insta
43. ack is paused Call State not in a call Indicates the video frame rate frames per second Onsight Connect for Windows User Manual Onsight Connect Window Stream Status Bar Icons Icon Description Description 400 Kbps Video bit rate Kilobits per second Indicates real time call duration Double clicking brings up the Connection Status window 2 7 Thumbnails Panel The Thumbnails panel consists of e Tabs current call search results and previous call folders can all be displayed here e Thumbnails shows the snapshots images and recordings in the selected folder e Live Video or Live Playback windows displays the video while an image is viewed e Image control right clicking on an image provides display rename delete save and email options e Recording control right clicking on a recording provides play properties annotation rename delete save and email options The Thumbnails panel is independent of the call state You can view folders and search results at any time even while in a call and streaming video or playing a recording Tp The Thumbnails panel can be horizontally re sized If the Live Video window or the Live Playback window is shown these can be resized also Onsight Expert Paul 1000 Ele Eck Mew Teds Cding Pele Activated fy or jo o ou a File System Miblive Playback el ME 00044 D pa Lj qq 081002 153335 TheAdniristrele d PIT Zoe 3 TheAdniristrat
44. aking Snapshots Calls Enable Auto Login Display in an image tab Networking cae IT L Create a new image tab iv Show the image tab Sounds ee Show the properties Telestration Startup Software Updates Run at Windows startup Remote Management Initial Connection State Available id WebEx Media Path nm Tear OPERE Firewall Detect C Documents and SetkingstAll Users Documents Onsight Expert a TeamLink 3 Click to place a check mark in the Run at Windows startup check box Unless you also set up the Auto Login information you will still be prompted for a User Name and Password 4 Click OK to save the changes 78 Onsight Connect for Windows User Manual Configuring Application Preferences 10 2 Auto Login z To automaticall in as a specific user when Onsight Connect starts 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears at the General tab Auto Login _ When Taking Snapshots m Enable Auto Login Display in an image tab Networking DEE eg Create a new image tab Show Ehe image Lab al password Password Show the properties Sounds Telestration Startup Software Updates Run at Windows startup Remote Management Initial Connection State Available id
45. al Directory Ctri G Invite Guest Ctri My Profile Ctri R Change Password Ctri H Media Configurations Ctri E Preferences Ctri P File view Tools Calling Help Edit Invite Guest Mew Ckr N This feature only appears if you are connected to the Onsight Account Service Invite a guest to a call See paragraph 9 7 Invite a Guest on page 76 Modify Ctrl M Delete Delete LJ Global Contacts Chr ef Invite Guest Ctrl I My Profile Ctrl F Change Password CErl H Media Configurations Ctrl E Preferences Ctrl F File View Tools Calling Help Edit My Profile A New Ctrl Edits your profile See paragraph 9 6 Checking your own User Information Personal Profile on page 75 7 Modify Ctrl M Delete Delete LL Global Contacts Cri G Invite Guest Ctrl I D My Profile Ctrl F I Change Password CErl H ei Media Configurations Ctrl E Preferences Ctrl F 10 Onsight Connect for Windows User Manual Onsight Connect Window Menu Wem Function File View Tools Calling Help Edit gt Change Password File view Tools JE New JJ Modify J Delete LL Global Contacts Invite Guest bk My Profile Ctrl M Ctrl M Delete Chrl 6 Ctrl I
46. an share an image during live streaming or while making a recording When live streaming is on you can take live snapshots You can set Onsight Connect to auto answer a call You can hover your cursor over a label or icon to view a temporary pop up that provides either the associated function or information Onsight Connect for Windows User Manual Onsight Connect Window 2 Onsight Connect Window The Onsight Connect window is the main window that appears after successfully logging in to Onsight Connect 2 1 Overview The Onsight Connect window consists of e Menus e Toolbar icons e Viewing area and associated tabs e Controls panel and associated tabs e Properties panel and associated tabs e Playback Control bar e Call Control bar e Thumbnails panel and associated tabs e Stream Status bar Viewing area Menus Toolbar tabs icons Viewing area Onsight connect Kevin Fray Share Lalo EE E button Ness m EE VERS 1 gt 56 5b Pb P eee A Properties CN panel eener hidden Controls ea T panel Controls panel tabs There are no images in the currently selected directory St ream Status NE a bar Figure 1 Onsight Connect Window nens i pane us Duns Playback amp iin Call Control bars Onsight Connect for Windows User Manual Onsight Connect Window 2 2 Toolbar Icons
47. are Live Snapshot ele selected then the image is automatically shared tip If there are telestration lines they will be captured as part 5 Paul 1000 of the image If you need to save an image without telestration lines click in the Call Control bar before m capturing the snapshot and select the telestration to be 28 Eve Telesiecter erased The Administrator 2 Erase All Telestration 3 Ifthe Show the properties preference is set in the When Taking Snapshots Edit gt Preferences gt General area the Properties panel Image Properties tab will appear for editing the properties of the image see paragraph 10 8 Image Display Options on page 85 Name Value Se Software Librestream Technologies In Date Time Aug 11 2011 2 16 PM Resolution 720x460 Author Fred OD Title Description Keywords 4 Enter information into the Title Description and Keywords fields as desired 5 The snapshot is automatically saved to the session folder 62 Onsight Connect for Windows User Manual Images 7 2 Sharing an Image During a call you can share snapshots taken during the current call or previously saved on your computer You can also telestrate while sharing a snapshot gt To share snapshots 1 From the Controls panel select a call from the File System tab that has an
48. are automatically saved to a file with an mc file extension When you record a video Onsight Connect creates a session folder in which it saves these files The location of the folder is selected from the Onsight Connect window in Edit gt Preferences gt General in the Media Path area e g C Documents and Settings All Users Documents Onsight Connect The name of the session folder is based on the date time and user name using the convention yymmdd_hhmmss_Onsight Connect user where e yymmad is the date of the session e hhmmssis the time that the session started e Onsight Connect user is the user name that is logged into Onsight Connect e g 090910 132520 TheAdministrator The recording file name is based on media type a serial number and the source File names use the convention media serial source extension where e mediais REC for a recording 66 Onsight Connect for Windows User Manual Recordings e serial is a sequential number assigned by the source device e source is A for Onsight Connect e extension is lmc for recordings e g REC 00038 A Imc 8 1 4 Saving a Video Recording for Playback in QuickTime You can also save a version of the recording with a mov extension that will be recognized by the Apple QuickTime Player o Recordings created with earlier versions of Onsight Connect before version 3 LP were not compatible with QuickTime but recordings made with version 3 and higher are playable with Quick
49. aving snapshots for local participant check box 4 Click OK to save the change tie You can change to privacy mode while you are in a call GG In order to disable privacy mode you must end your call before making the change 90 Onsight Connect for Windows User Manual Configuring Application Preferences 10 13 Telestration gt To change the telestration color preferences 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Telestration tab Sea Preferences Default B Participant Colors Default a jm jm jm NUN dj Telestration c aq m m s m Lj F 5 H m a BH Note The colors are shown in the order in which they will be used during playback of a recording or viewing of an image 3 The colors can be changed by clicking on the color 4 The Colors palette will appear 5 Click on the new color to close the Colors palette and implement the color change for the duration of the current call Sea Preferences Default a Current Copy To Defaut Participant Colors mm l Default 4 je ey ey ye Current _ LEON ONEEN d zap Note The colors are shown in the order in which they will be used during playback of a recording or viewing of an image Telestration TIN 91 Onsight Connect f
50. b will appear if privacy is enabled or if a recording contains shared images It shows temporary images shared during a session while privacy is enabled When the call is terminated all temporary images are destroyed For information on enabling privacy see paragraph 10 12 Security on page 90 The Temporary tab is also shown for images that were shared during the recording of a video and then later played back by streaming the video The temporary image will be destroyed once playback is ended and video playback is re entered For information on controlling and annotating images see paragraph 7 Images on page 58 2 8 Properties Panel The auto hide setting for the Properties panel is controlled from the View gt Panels gt menu To view the Properties panel when auto hide is selected click the Properties label in the panel The panel will re appear and remain until another area of the Onsight Connect window has been selected If you move the cursor over the Properties label then the panel will appear as long as the cursor remains over the label e select Show all fields to display all properties re The Properties panel can be vertically sized Reducing the size will show a tab as an icon below the last tab Properties Panel Tabs Function lll Show all Fields Active Call Properties displays the properties for the active call Enter information into the Title Description and Keywords fields as desired This information is used b
51. bar Or Select Edit Global Contacts from the menu Or Right click on any contact and select Global Contacts Or Press Ctrl G 2 he Global Contacts window appears 72 Onsight Connect for Windows User Manual Administrative Tasks LL Global Contacts Search Global Contacts List O O eem g o Nee ies Add to Contacts 3 Use the Global Contacts List and Search function to display the names of the contacts 4 Select one or more names and then click Add to Contacts to add these names to your Contacts tab 5 Click Close to exit 9 4 Modifying Existing User Information Only available when using On Premise 1 Login as an administrator 2 From the Onsight Connect window display the Users tab highlight the name and either Click the Modify the selected user icon on the toolbar Or Select Edit Modify from the menu Or Hight click on the user and select Modify Or Press Ctrl M 3 The Modify User window appears 73 Onsight Connect for Windows User Manual Administrative Tasks amp New User Identification SIP Server FIPS User Mame Password First Mame Karen Last Mame White Administrator 4 Make any necessary changes 5 Click OK to save the changes e Any user with administrative privileges can change the password of any other o user except the user admin You must be logged in as admin to change that password
52. can make calls and incoming call notifications appear in a dialog on the middle of your screen Away If you are connected to the network you can make calls and incoming call notifications appear in a dialog on the middle of your screen Do Not Disturb If you are connected to the network you can make outgoing calls Incoming calls cause the Onsight Connect icon in the Windows system tray to flash for a few seconds and you have the option of answering No call notification appears in the middle of your screen This setting takes precedence even if Enable Auto Answer has been set in the Calls tab of the Edit Preferences menu Offline If you are connected to the network you can make outgoing calls but all incoming calls are blocked This setting takes precedence even if Enable Auto Answer has been set in the Calls tab of the Edit Preferences menu You can change the current Calling Status at any time by selecting Calling o Status or by clicking the Set the calling status icon on the toolbar See paragraph 5 1 Answering an Incoming Call on page 37 This does not alter the default you have selected in the Initial Connection State field 4 Click OK to save the changes The change becomes effective on next log in 82 Onsight Connect for Windows User Manual Configuring Application Preferences 10 6 Video Configuration Instructions for selecting video audio and snapshot display preferences are described in paragraphs
53. cribed 1 5 2 Terminology and Definitions Expert refers to the user of the Onsight Connect software i e Onsight Connect software installed on the expert s computer Onsight Connect or an Onsight Device is designated as an endpoint Video or Recording can be used interchangeably depending on context and can refer to aVideo recording which may include video two way voice subject audio images and telestration atwo way voice recording only Audio or Voice refers to audio from an operator s voice Subject Audio refers to the unprocessed sound coming from the subject captured by the Onsight Device Temporary color change means that the color that was changed will revert back to its previous default color after a session has ended A permanent color change is made by saving the new color as default i e Copy To Default 1 5 8 Tips A conference call consists of more than two call participants The host of the conference call is the first Onsight Connect user who establishes the connection with two or more call participants Use the Controls panel File System tab to view all calls recordings and images Use the Controls panel Search tab to find calls recordings and images The search results will appear in the Thumbnails panel For video playback live video streaming must be off When making a recording it is possible to record a voice audio only call You cannot share an image during video playback You c
54. cs 8 Software Updates Voice Default 3 711 id Remate Management Subject Audio Default G 711 Ki eg Audio Efficiency Lower I Lower latency i bandwidth Proxy Settings Firewall Detect Audio TeamLink Select your preferences for the Speakers Microphone and Ringer fields by selecting the appropriate drop down list e he system provides options based on the audio devices installed on your computer i e if you have several speakers microphones and ringers installed you can select the one you want from the drop down list e f you only have one set of speakers microphone and ringer available they are automatically selected by default e Selecting Default for a device causes the appropriate Windows default device configured via the Windows Control Panel to be used Click OK to save the changes 89 Onsight Connect for Windows User Manual Configuring Application Preferences 10 12Security The Calls tab Edit Preferences allows selection of the Encryption Mode and privacy control See your Onsight system administrator for details on encryption Note that the Off setting is for outgoing calls only Recording can be disabled for privacy or security reasons When recording is disabled video audio and images can not be saved either internally or to removable media Recordings and saving snapshots can be disabled for all users or just the local user If recording is disabled the Call p
55. cted device to dictate the current video settings In addition the Configuration drop down list includes any additional custom media configurations that have been created See paragraph 11 1 2 on page 97 for information on adding and modifying media configurations When playing a recording the Configuration field states From Playback Audio ideo Settings Configuration Call bandwidth Maximum 53 Onsight Connect for Windows User Manual How to Use the Call Features 6 13 Onsight Mobile Focus Zoom and Illumination Control The focus zoom and illumination settings are accessed from the Controls panel by selecting the Onsight Mobile Control tab You must be in a call but changes can be made with or without an active stream Onsight Mobile Control Auto Focus E _ Use external video Telestration Live Colors Recorded Colors Copy To Default Use this tab to control Focus Zoom and Illumination settings on the Onsight Device that you are currently ina call session with Note that the Onsight Device can also control these features rip In a conference call any Onsight Connect call participant can control the Onsight Device that is the video source 6 13 1 Focus To focus automatically select Auto Focus To focus manually clear Auto Focus and adjust the focus with the slider You can also click on Ki to move the focus nearer to the subject or to move the focus away from the subject
56. dit view Tools Calling Help File gt Email Call LJ Save Call As Ctrl 5 Choose a call with a recording or image from the Call History c tab to email the recording and or image along with its call Ca Email Call properties XML format E Log Out Lg Hide EB Ext Ee Edit View Tools Calling Help File gt Import Contacts and Users Import contacts and users from a file This feature is only available when using On Premise Import Contacts and Users dr Export Contacts and Users Onsight Connect for Windows User Manual Onsight Connect Window Menu Wem Eile Edit wiew Tools Calling Help Import Contacts and Users D Export Contacts and Users 4 Log Out Lg Hide 3 exit Edit View Tools Calling Help Edit View Tools Calling Help les Save Call As Ctrl 5 Lg Email Call E T DUE Lg Hide BS Exit Function File gt Export Contacts and Users Export contacts and users to a file This feature is only available when using On Premise File Log In Log in as a different user without exiting the application See paragraph 4 2 Exiting and Logging Out on page 34 File Log Ou
57. e access click this check box If not leave it blank Only administrators can set up new users and some configuration settings can only be changed by an administrator URI This is an IP address or a Uniform Resource Identifier that has been assigned for the user on a SIP Registrar An Onsight endpoint can initiate a call to the Onsight Connect user using this URI The form of the URI can be lt P address text Q IP address gt or lt S Pserver account Q SIP domain The IP address can be in dotted decimal notation or a resolvable DNS name 7 nthe SIP Server tab enter the SIP server information necessary for registration These fields are only required if you re using a SIP server If you are not using SIP server do not enable SIP registration f you are 70 Onsight Connect for Windows User Manual Administrative Tasks using Onsight Connect Account Manager these fields are filled in automatically Consult your Onsight system administrator for assistance with entering addresses The fields available on the SIP Server tab are x My Profile Identification SIP Server Cisco Presence Enable SIP Registration Status Registered siphost librestream corn Public Server Private Server v Power User Server Address siphost librestream com O TCP TLS SIP Account URI brian amp onsight siphost librestream com Auth Name onsight Auth Password evccccee Type v Power Use
58. eam statistics for each call participant in the Connection Status window gt Cl 100 Q Hy elt E B Video Mode 1 07 gt To open the Connection Status window 1 Double click on the Video bit rate in the Stream Status bar Or Select View gt Connection Status from the Onsight Connect window menu Or Click on the Toolbar icon 5 2 The Connection Status window appears with the streaming data TP Connection Status FL MN Video Bit Rates All Stream Bit Rates Packet Loss Packet Loss Jitter Jitter A Bit Rate Bit Rate E Average Current Average Current raon Average Current jd DICNEEENNIGEEENNIGEECU IKENEUINECTTONEE IIOENETCIOENEC TUN 44 Onsight Connect for Windows User Manual How to Use the Call Features 3 Click on the All Stream Bit Rates tab to show each call participant s stream bit rates 1E Connection Status Video Bit Rates All Stream Bit Rates Bit Rate Bit Rate Data Bit Rate Data Bit Rate Packet Count Byte Count SEN Average Current Average Current Lori 2000 Participant ID 63465 Data Count Total 151 Kbps 152Kbps 129Kbps 129 Kbps 47 944 17 479 629 Paul 1000 Participant 14 879 857 Total 561Kbps 560Kbps S5i6Kbps 515Kbps 106 179 68 835 006 63 079 156 Note Transmit bit rates and transmit counts do not include packet loss 1E Connection Status Video Bit Rates All Stream B
59. ect for Windows User Manual Answering amp Initiating Calls 5 Answering amp Initiating Calls Before you can answer or initiate a call you must be logged into Onsight Connect and be able to communicate with an Onsight endpoint through a network Onsight Connect can call multiple Onsight Connect or Onsight Devices or can answer an incoming call from Onsight Connect or Onsight Devices vip A conference call consists of more than two call participants The host of the conference call is the first Onsight Connect user who establishes the connection with two or more call participants tio When initiating a conference call it is important for the Onsight Connect conference host to have the appropriate network bandwidth and performance characteristics since the host s Onsight Connect application will be responsible for mixing the conference audio and restreaming the source video stream to all participants Please contact your Onsight system administrator for the appropriate configuration settings and call protocol In order to participate in a call all participants must have the same encryption setting The encryption setting of the person initiating the call must be used by all other call participants The Encryption Mode is set in the Edit Preferences Calls screen See paragraph 10 12 Security on page 90 The maximum number of connections for a conference call is set in the Edit Preferences Calls screen Miscellaneous fie
60. ect icon in the Windows system tray and select Status Offline Or From the Onsight Connect window select Calling Status Offline Or Click the Set the calling status icon in the toolbar and select Offline D If Offline you can still make outgoing calls 5 2 Starting a Call z To start a call from Onsight Connect Select a name on the Contacts tab Tip Onsight Connect contacts in the Contacts list have a computer icon in front of their name The Onsight Devices have a camera icon associated with their name Third party devices have a monitor icon in front of their name Highlight a name and double click or click the Call icon Call icon Onsight Connect File Edit view Tools Cafing Help srad s Contacts Name K i johnh amp Kevin Friday D Kevin Friday Lava Lamp D Marieke Wijtkamp amp Mark Ahrens To mco2108 CD2108 IP Le g cda ca 1000 K i nmg K i paul rei amp Philippe Beaulieu EH Ron Roush K i stennis galilieo K i Troy Howard EA Contacts Ti Call History d File System Search johnh sip librestr mcd210b onsight kevin onsight sip lan1 siphost libre 172 30 1 160 lava onsight siph marie ke onsight s mark onsight siph MCD210B siphost 172 30 1 82 MCD22B5 siphost mcdA6C3 10006o nm4 nm com pdistel nm siphos PB1 siphost libres phililppe onsight si rro
61. ect the maximum number of connections desired from the drop down box for Maximum number of connections See page 78 for Screen Shot 4 Click OK to save the changes 81 Onsight Connect for Windows User Manual 10 5 Initial Connection State Configuration Your connection calling status can be one of these connection states Available Away Do Not Disturb or Offline gt To set the starting Connection State 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar Or Select Edit gt Preferences from the menu Or Press Ctrl P 2 The Preferences window appears at the General tab Sea Preferences General Calls Networking Audio Sounds Telestration Remote Management WebEx Proxy Settings Firewall Detect TeamLink Software Updates Auto Login Service None id Startup Run at Windows startup Initial Connection State Available Media Path When Taking Snapshots Display in an image tab Create a new image tab Show the image tab Show the properties d C Documents and Settings All Users Documents Onsight Expert Configuring Application Preferences 3 Select one of the options from the Initial Connection State drop down list The selected connection state will be used when you start Onsight Connect Available If you are connected to the network you
62. elect Edit Preferences from the menu Or Press Ctrl P 2 The Preferences window appears Click the Networking tab 94 Onsight Connect for Windows User Manual Sea Preferences Networking Enable bandwidth control Maximum Bit Rate ke 1 2 5 Mbps Total estimated bit rate including subject audio voice data and overhead 2 799 Mbps Enable BAS Best Effort Best Effort pap di Subject Audio Best Effort ES e Data Stream Best Effort e 95 Configuring Application Preferences Onsight Connect for Windows User Manual Configuring Application Preferences 10 17 Proxy Settings For information on configuring this screen contact your Onsight system administrator A proxy setting is needed when the Onsight Connect PC is connected to a LAN that connects to the internet through an http proxy Onsight Connect uses http for e automatic online activation of an activation key e management by an Onsight Management Suite server e reporting call statistics to an Onsight Management Suite server e connecting to the Onsight Account Service e connecting toTeamlink 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar Or Select Edit Preferences from the menu Or Press Ctrl P 2 The Preferences window appears Click the Proxy Settings tab kJ Sea Preferences enera e a neral General Calls 3 a No Proxy Networkin E E t Use
63. er Manual Starting 3 The Online Activation dialog box appears CH Online Activation Please enter your two part activation key NENNEN E Enter the activation key Click Activate The Librestream activation server verifies the activation key When the activation is complete click Done sch SS ai Keep a copy of your activation key in a safe place 35 Onsight Connect for Windows User Manual Starting 4 3 1 Activation Release Key Information For Onsight Connect versions 3 4 and higher a release key may need to be entered Release keys are entered from the Tools menu The key used for the update does not expire on an anniversary date and may be used to reinstall the software update as many times as necessary on the same licensed Windows PC Release keys are not required if you are connected to the Onsight Account Service To display activation status 1 From the Onsight Connect window select View gt Support Information 2 The Support Information window appears with the following information e Status is the current state of the Onsight license e Serial Number e Release Keys are the activation keys you entered if you performed an update The information provided includes Date Version and Key number z To enter the release key 1 From the Onsight Connect window select Tools gt Enter Release Key 2 Enter the release key information 3 Click OK to close the window 36 Onsight Conn
64. erify SIP TLS Server Maximum number of connections 6 oi L Enable Auto Answer d __ Disable recordings and saving snapshots for ALL participants Privacy Mode Disable recording for the local participant __ Disable saving snapshots for local participant Lose o emm 3 Select Enable Auto Answer and set the length of the delay in seconds before Onsight Connect automatically answers the incoming call 4 Click OK to save the changes 80 Onsight Connect for Windows User Manual Configuring Application Preferences 10 4 Setting the Maximum Number of Connections When a multi participant call is being established by Onsight Connect the conference host this parameter determines the maximum number of participants that can join the call For a Maximum number of connections setting of 1 only one contact can be called For a Maximum number of connections setting of 2 up to two contacts can join the Onsight Connect etc The setting can be changed at any time Note that the network bandwidth available to the conference host may limit the number of connections call participants gt To set the maximum number of connections for a conference call 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar Or Select Edit Preferences from the menu Or Press Ctrl P 2 he Preferences window appears Click the Calls tab 3 Inthe Miscellaneous area sel
65. esMibrestream technologiestonsight Call Established C program Filesilibrestream Eechnalagiestansight D I Click gt to test the current setting Networking pin Audio Sounds Click to browse to a folder to select a different sound file Call Terminated C program Filesilibresktream technologies ansight t E EE EE w ew ow ow e ow Cw Telestratian BEE Updates Failure C program Filesilibresktream technologies ansight Remote Management Transfer Successful c program Filesiibrestream technologies ansight ef WebEx Transfer Failed C program Filesilibresktream technologies ansight iil m Proxy Settings Snapshot c program files librestream bechnologiesyonsight e a Firewall Detect Incoming Ring volume Team pk Minimum Maximum 3 To test an existing sound click Play li 4 To select a different sound for a particular ring or other signal click the icon to browse to a folder location to select a sound file wav format By default the application shows the folder where the built in Onsight Connect sound files are stored You can browse to a folder with different sound files if necessary 5 Click OK to save the changes 87 Onsight Connect for Windows User Manual Configuring Application Preferences 10 10 1 Setting Ring Volume For an incoming call the ring volume increases to a maximum level as long as the call remains unanswered The vol
66. especially important for call center applications where a cell phone call can escalate to Onsight video as part of a streamlined workflow A user can now accept an Onsight call while maintaining their existing cell or VoIP audio connection Onscreen messages notify the user of changes in their audio status Kevin Friday Indicates the Onsight endpoint is Connected aE j C a not sending Audio during the call 42 Onsight Connect for Windows User Manual How to Use the Call Features 6 4 Starting and Stopping Live Video Streaming The video controls are in the Playback Control bar and Call Control bar beneath the video area of the window The controls change depending on the state of the window If video is not streaming the video area appears dark Onsight Connect MCD12b0 File Edit View Tools Calling Help a 22 ai 57 Lie Q Hi oi e Call Participants Gi Live Video Kevin Friday saniado4g Local 0 16 em MCD12b0 Connected 0 16 EI for Waiting for a participant to share video You can initiate sharing of any other participant s video by emm pressing their ON share button from your Call Participants panel Z Contacts ER Call History d File System s ill Search e Audio Video Settings o e There are no images in the currently selected directory K Onsight Mobile Control J Call Participants Current call Gj 130606 150856 KevinFriday J Q9 amp D KevinFriday video off Ei
67. g configuration Highlight a configuration from the list and then click Modify Modify the settings as desired Click Save to save the changes You can only modify your custom Media Configurations You cannot modify the built in configurations Delete Deletes an existing configuration Highlight a configuration from the list and then click Delete to delete the configuration You can only delete your custom Media Configurations You cannot delete the built in configurations 4 For example to add a new media configuration click Add 5 The Create Configuration window appears F Create Gontiguration configuration name OK Cancel In the Configuration name field enter a unique name Click OK to save the change Modify the appropriate settings Click Save to save the changes O oN ee 100 Onsight Connect for Windows User Manual End User License Agreement 12 End User License Agreement This software is licensed under the terms of an End User License Agreement EULA the latest version of which can be found at http www librestream com products termsofuse html 101 Onsight Connect for Windows User Manual 13 Librestream Contact Information Website WWW librestream com Head Office Librestream Technologies Inc 895 Waverley St Suite 110 Winnipeg Manitoba Canada R3T 5P4 General Inquiries Email information librestream com Phone 1 204 487 0612 Fax 1 204 487 0914 Support Email support
68. g s thumbnail by selecting Thumbnail Snapshot When you capture a snapshot Onsight Connect creates a session folder in which it saves these files The location of the folder is selected from the Onsight Connect window in Edit Preferences General in the Media Path field e g C Documents and Settings All Users Documents Onsight Connect The name of the folder is based on the date time and user name using the convention yymmdd_hhmmss_Onsight Connect user where e yymmad is the date of the session e hhmmss is the time that the session started e Onsight Connect user is the user name that is logged into Onsight Connect e g 090910 132520 TheAdministrator The snapshot file name is based on media type a serial number and the source File names use the convention media serial source extension where e media is IMG for a snapshot e serial is a sequential number assigned by the source device e source is D for Onsight Device and A for Onsight Connect e extension is jpg for a snapshot e g IMG 00003 D jpg 61 Onsight Connect for Windows User Manual Images z To take a snapshot 1 Ensure that streaming is on see paragraph 6 4 Starting and Stopping Live Video Streaming on page 43 2 Click Live Snapshot or Share Live Snapshot t in the Call Control bar If Live Snapshot is selected the image is not shared until the Share this image with the camera icon lies is selected in the Playback Control bar If Sh
69. gles the Onsight up a color palette to change the telestration 1 73 Device s front light on or off The Onsight color Any Onsight endpoint Onsight l 2000 device series includes macro Connect or device can change the gt illumination telestration color of any other Onsight endpoint Live and recorded colors will be shown as applicable 2 4 3 Controls Panel Call Participants Tab Icons Call Participants Tab Icons Icon Description Description Telestration Color when clicked brings Disconnect the Conference Host can up a color palette to change the telestration disconnect anyone from the conference color of the participant Any Onsight Non host participants can only disconnect endpoint Onsight Connect or device can themselves from the conference change the telestration color of any other Onsight endpoint Share when clicked initiates streaming to Endpoint Type Onsight Connect the conference participants endpoint Share glow glowing icon indicates this is the source of the shared media Playback Status indicator for a specific Endpoint Type Onsight Device that is endpoint Paused Playing and Stopped able to stream or receive live video and can share images and recordings 21 Onsight Connect for Windows User Manual Call Participants Tab Icons Icon Description Media Stream Source If an Onsight endpoint wants to play stream a recording then that endpoint becomes t
70. gurations This View Configuration window allows you to create or modify custom Media Configurations settings This section shows the tabs and fields available Create and adjust settings as necessary Incorrect settings may result in poor performance Consult your Onsight system administrator for assistance with configuring the individual settings gt To display the View Configuration window 1 From the Onsight Connect window either Click the Manage the media configurations icon on the toolbar or Select Edit gt Media Configurations from the menu or Press Ctrl E 2 The View Configuration window appears 99 Onsight Connect for Windows User Manual Configuring Application Preferences F view Configuration video Audio Details Low Bandwidth v Device Type __ Add Copy Bitrate Distribution 3 Refer to the table below for the Add Copy Modify and Delete selections Add Adds a new media configuration Clicking Add displays a blank Create Configuration window Configure the settings as desired Click Save to save the changes Copy Copies an existing configuration Highlight a configuration from the list and then click Copy This opens the Create Configuration window with the fields pre configured with the copied settings Name the new configuration and adjust its settings as required Click Save to save the changes Modify Modifies an existin
71. he Media Stream Source By default the Media Stream Source is the first Onsight Device in the conference 22 Onsight Connect Window Description Endpoint Type Onsight Device that is not able to stream or receive live video but can share images and recordings Image Sharing Mode if Image Sharing Mode has been selected instead of Video Mode ei will appear next to the participants name Video is disabled in Image Sharing Mode Onsight Connect for Windows User Manual 2 5 Viewing Area The Viewing area consists of e Tabs e Video window e Playback Control bar e Call Control bar e Stream Status bar Onsight Connect Lava Lamp Onsight Connect Window Viewing area tabs allow selecting live video playback or images Viewing area allows selecting the video or image tabs Video File Edit View Tools Calling Help apaa Li o0 B o e Call Participants iS Live Video IMG 00031 D ipg u3 Kevin Friday Local T3 CR Lava Lamp m v Connected 1 13 Ca g amp Vv eid e Contacts E Call History g File System ffi Search P Audio Video Settings 7 we a e E Sch on E tu K i Onsight Mobile Control E ur m Ans sE Tes ee IMG 00015 D jpg IMG 00017 D jpg IMG 00031 D jpg Call Participants MB Current Call E circuitboards GY Wc Ee D KevnFrday 2 video on 720 x 480 D1 NTSC 10 fps 1 593 Mbps A Figure 2 Viewing Area Playback Control har
72. ht Device on page 55 For information on Telestration color see paragraph 6 14 Telestration Colors and Controls on page 55 On Premise Call Participants shows information for each call participant Note that in this case that the first Onsight Connect in the call is labeled as the Conference Host since there are at least 3 call participants Kevin Friday Local Conference Host orl Connected O 21 r P go Call Participants Connected 0 06 If 1 other participant left the call then the initiator of the call would no longer have the Conference Host label as there are only 2 call participants as shown below Connected 1 45 For further information on the Call Participants tab see 20 Onsight Connect for Windows User Manual Onsight Connect Window Controls Panel Tabs Tab Function paragraph 6 3 Call Status on page 40 2 4 2 Controls Panel Onsight Mobile Control Tab Icons Onsight Mobile Control Tab Icons Icon Description Description Focus Near allows focus adjustment of Fors Focus Far allows focus adjustment of Onsight Device Disabled if Auto Focus is Onsight Device Disabled if Auto Focus is selected selected Zoom Out Initiates zooming out towards 4 Zoom In Initiates zooming in to 10X on the 1 0X on the Onsight Device Click again to d Onsight Device Click again to stop stop Telestration Color when clicked brings nep Illumination On Off tog
73. ice or to multiple Onsight Connect or Onsight Devices if in a conference call If the video has telestration you can show or hide the telestration when playing the video You can also temporarily erase the telestration while playing the video See paragraph 6 14 Telestration Colors and Controls on page 55 Note that a recording can be two way voice only no video See paragraph 6 6 1 Recording Two Way Voice Only on page 46 olay a recording and stream it to an Onsight endpoint 1 If you are currently streaming live video click se to stop streaming 2 From the Controls panel select a call from the File System tab that has a recording D You can also select a call from the Call History tab The recordings appear in the Thumbnails panel Click a thumbnail to select the recording Right click on the thumbnail and select Play Recording Click E Start playback of the recording Onsight Connect plays the video and streams it to the Onsight endpoint s Note that there is now a Live Playback tab for the selected recording just below the Toolbar icons Onsight Connect Kevin Friday File Edit View Tools Calling Help amp P st Lie 0 B OHS e Call Participants Live Playback IMG_00011_D ipg wj Kevin Friday DU Q Guo Ss Local 0 27 CR Kevin Friday saniado4d Connected D 27 CS Waiting for a participant to share video You can initiate sharing of any other participant s video by
74. ill start the video stream from the Onsight endpoint e Play and Pause i The Conference Host may control the video stream to an endpoint Pause the stream to stop sending the conference video to the participant and play to resume This can be useful if they have low bandwidth conditions These buttons are only visible in a conference with three or more participants 41 Onsight Connect for Windows User Manual How to Use the Call Features e Disconnect f the Conference Host can disconnect anyone from the conference The other participants can only disconnect themselves from the conference The entire conference call can be ended by the conference host by clicking next to the conference host name e Image Sharing Mode zi if applicable if Image Sharing Mode has been selected instead of Video Mode xi will appear next to the participant s name Since video is disabled in Image Sharing Mode the Media Stream Source icon EZ will not appear Tp Hover your cursor over a label or icon to view a temporary pop up that provides either the associated function or information For example hovering the cursor over the name of the call participant provides Address Participant ID Voice Codec Video Codec Subject Audio Codec and Call Bandwidth as applicable 6 3 1 Call Continuity Onsight Connect supports Call Continuity to seamlessly allow cell phone calls while Onsight video collaboration sessions are in progress This feature is
75. in Friday e Not in a call 59 Onsight Connect for Windows User Manual Images 5 Note that there is now an Image tab for the selected image just below the Toolbar icons gt To control images from the Thumbnails panel 1 To view rename delete save to a different location or email a snapshot right click the thumbnail and select the desired menu option Display In Mew Tab Display In Mew Image Window Delete Image Save Image S Email Image A e DR Rename Image K ke Lo e Display In New Tab displays an image in a new tab just below the Toolbar icons this allows multiple Image tabs to be open e Display In New Image Window displays the image in a separate resizable image window you can also double click the thumbnail e Rename Image renames the image to a different file name e Delete Image deletes the image e Save Image As saves the image to a different location e Email Image allows the image to be emailed as an attachment by your email program oroperties 1 Select the image in the Thumbnails panel 2 Click on the Properties panel 3 The Image Properties tab appears showing File Name and Date Time information as well as the Title Description and Keywords fields If you click Show all fields then Software Resolution and Author information is shown Image Properties Name value IMG_O
76. ion As a third option use GDI however note that it will place additional load on the PC CPU e Configuration A media configuration defines a set of video and audio properties for a call Use this field to select the default media configuration to be used when a call is initiated from Onsight Connect as defined in the Media Configurations window see paragraph 11 1 2 on page 97 To open the Media Configurations window click the Manage the media configurations icon a on the toolbar or select Edit gt Media Configurations Tip If Use Current Onsight Mobile Settings is selected the stream setting of the Onsight Device is used 83 Onsight Connect for Windows User Manual Configuring Application Preferences 4 Click OK to save the changes 10 7 Audio Configuration gt To set a preference to use the low bit rate audio codec in situations where there is a low bandwidth network connection 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Audio tab EE T e ID i IO im i Va General Devices Calls e Speakers Default Voice Device Networking Microphone Default Voice Device id Audio Ringer Default Audio Device Telestration Preferred Codecs Software Updates Voice Default G 711 Remate eria Subject Audio Default G
77. iple Onsight Connect LP users and multiple Onsight Devices Onsight Connect for Windows User Manual Getting Started 1 2 Onsight Connect for Windows Onsight Connect for Windows is a desktop software application that can participate in a call with an Onsight Devices Using the network the Onsight Connect user can communicate with an Onsight Device user at a remote site Technical experts and remote operators can jointly view consult diagnose and resolve issues by sending high resolution video sound and still images through streaming multimedia from the Onsight Device to one or more Windows PCs running Onsight Connect Multiple Onsight Connects and Onsight Devices can participate in a conference call The Onsight Connect user who establishes the connection with the Onsight Device is called the Conference Host The Onsight Device operator and Onsight Connect can e Converse just as they would on a mobile telephone e Stream audio and video recordings in real time e View and listen to streaming audio video output in real time e Record and play back video e Draw telestrate on the video image e Capture and save snapshot images e Share snapshot images e Draw telestrate on the snapshot image e Remotely adjust the controls on the Onsight Device e g zoom focus lighting etc 1 3 About this Manual This manual describes how to use Onsight Connect on a system that has already been set up and configured For information on the
78. it Rates Bit Rate Bit Rate Data Bit Rate Data Bit Rate Average Current Average Current Packet Count Byte Count Lori 2000 Participant ID 63465 Stream Data Count Receive Total 38 Kbps 38 Kbps 32 Kbps 32 Kbps 23 053 8 276 537 7 023 491 amp Send EE Total 75Kbps 76Kbps 4Kbp 4Kbps 29 755 10 974 398 Total iM4kbp ii4Kbps 97Kbs 97kKbps 52 808 19 250 935 SE Paul 1000 Participant ID 65052 QR l im l EI Receive 9 363 860 16 387 351 Total 509 Kbps 508 Kbps 475 Kbps 474 Kbps 85 977 64 999 493 60 341 839 Send Total 78Kbps 77 Kbps 66 Kbps 66Kbps 31678 11 481 079 9 760 695 Total 587Kbps 586Kbps 541Kbps Sa Kbps 117 655 76 480 572 70 102 534 Note Transmit bit rates and transmit counts do not include packet loss 45 Onsight Connect for Windows User Manual How to Use the Call Features 6 6 Recording a Call Onsight Connect can provide a complete record of a call including two way voice video subject audio images and telestration Calls can also be recorded without an active video stream i e audio only The recording controls are in the Playback Control bar beneath the video area of the window The controls change depending on the state of the window 6 6 1 Recording Two Way Voice Only If video is not required when recording a
79. ite and Login information given to you by your system administrator For example e Site https mycorp webex com mycorp e User Name John e Password webex 4 Enter a meeting title and password in Default Meeting Values and then select OK 93 Onsight Connect for Windows User Manual Configuring Application Preferences To start a WebEx meeting 1 From the Onsight Connect window select Tools gt Start WebEx Meeting 2 The Start WebEx Meeting screen appears Start WebEx Meeting Password OK Cancel 3 The Title and Password entered in the Default Meeting Values in Edit gt Preferences gt WebEx appear here You can keep these defaults or change to a different Title and Password and then select OK 4 When you are connected to the WebEx website and have entered the meeting the following pop up screen appears You may use this pop up screen to invite others to your WebEx meeting change meeting parameters and to close the meeting F F M Ur b al 5 You are now sharing Onsight Connect 6 Note that at the top of the Onsight Connect window you can stop sharing Onsight Connect by selecting STOP 10 16 Networking See your Onsight system administrator for information regarding video bandwidth reliability and quality of service gt To display the Networking settings 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar Or S
80. itle Description Keywords 28 Onsight Connect for Windows User Manual Onsight Connect Window Properties Panel Tabs Function Recording Properties displays the properties for the recording selected in the Thumbnails panel Enter information into the Title Description and Keywords fields as desired You can also modify the File Name and Author information Show all Fields Recording Properties File Mame REC 00012 AN mme ecording Properties Software Onsight Expert 5 0 17 Start Date Time Aug 1z 2011 11 02 AM Duration D 37 Has Annotation Mo Author The Administrator Title Description Keywords lill Show all fields Image Properties displays the properties for the image selected in the Thumbnails panel or when a snapshot is taken Enter information into the Title Description and Keywords fields as desired You can also modify the File Name and Author information Image Properties File Name UG 00039 D jpg E Josi sage Software Librestream Technologies In Date Time Aug 11 2011 2 16 PM Resolution 720x460 Author Fred OD Title Description Keywords 29 Onsight Connect for Windows User Manual Onsight Connect Window Properties Panel Tabs Function Local Playback Properties displays the properties for the recording selected in the Thumbnails panel for playback Enter information into the Title Description and Keywords fields as desired You can also modify the Author infor
81. ld Maximum number of connections o Onsight Connect can be configured to automatically answer a call in the Edit LS Preferences gt Calls screen Miscellaneous field Enable Auto Answer The Calling Status must be set to Available or Away for Onsight Connect to automatically answer the incoming call 5 1 Answering an Incoming Call When a call comes in from an Onsight endpoint you will hear the ring you have configured for incoming calls If your Calling Status is set to Available or Away an incoming call makes an Incoming Call window appear in the middle of your screen as shown below t5 Incoming Call Incoming call from Fred OC Ringing Decline gt Options for answering a call 1 Toanswer the call and start the session click Accept If Enable Auto Answer has been set and your Calling Status is set to Available or Away Onsight Connect will automatically answer the call after the number of seconds that were set in the Edit Preferences Calls screen Miscellaneous field Enable Auto Answer 2 To refuse the call click Decline 37 Onsight Connect for Windows User Manual Answering amp Initiating Calls If your Calling Status is set to Do Not Disturb incoming calls cause the Onsight Connect icon in the Windows system tray to flash briefly You can click the icon to answer the call or disregard it To block all incoming calls set your Calling Status to Offline Right click the Onsight Conn
82. ll the software from the CD iso 1 Log onto the Windows PC using an account with Windows administrator privileges If you are not sure about your account contact your system administrator 2 Insert the Onsight CD The installation process should start on its own If it does not 31 Onsight Connect for Windows User Manual Installing Onsight Connect Software a Click the Start button on your Windows desktop and select Run to open the Run dialog b Type D OnsightExpert Setup exe and click OK to start the installation use a drive letter that matches your CD drive 3 Follow the installation prompts The installation puts icons on your desktop for the Onsight Connect software and a folder into your Start All Programs Librestream Onsight Connect menu Onsight Connect Depending on what has already been installed on your computer first time setup may prompt you to install a number of prerequisite programs such as the Microsoft NET Framework and Microsoft DirectX Simply follow the prompts as they appear and re boot if required gt To install the software from the internet 1 Logon to the Windows PC using an account with Windows administrator privileges If you are not sure about your account contact your system administrator 2 Download and install according to the email instructions sent to you by your Onsight system administrator 3 2 Performing an Upgrade Contact your Onsight system administrat
83. mation Local Playback Properties File Mame REC DO017 A lmc Software Onsight Expert 5 0 17 Start Date Time Aug 15 2011 10 51 AM Duration 0 34 Has Annotation Ma Author The Administrator Title Description Keywords 30 Onsight Connect for Windows User Manual Installing Onsight Connect Software 3 Installing Onsight Connect Software There are two Onsight login methods your organization may choose for the Onsight Connect The two methods are e Onsight Account Service the Onsight Connect connects to the Onsight hosted service This method provides additional features outlined in sections 2 and 9 e On Premise the Onsight Connect does not use the Onsight hosted service For On Premise operation the first time you install the Onsight Connect software you will be prompted to enter an activation or release key Installation of subsequent version upgrades will require entry of a release key To activate the software under On Premise see paragraph 4 3 Activating the Software on page 34 For the Onsight Account Service there is no activation key nor release key required If your IT department is managing the installation of Onsight Connect throughout your enterprise then consult your Onsight system administrator for specific instructions The following installation instructions are applicable for general installation of Onsight Connect for Windows 3 1 Initial Installation The minimum requirements for installation on a
84. nect v6 0 provides a new way to share video between Onsight Connect enabled devices Onsight Connect users who are operating an iPhone iPad or Onsight Device can now share their live video with other users Previously only an Onsight Device user could share live video with an Onsight PC desktop user Onsight Connect v6 0 users simply press the Share button from their Onsight Device iPhone or iPad to stream their live video to the other Onsight participants When pressed the Share button for that user glows and the video automatically displays for the other participants If another user s video stream was already being shared that initial video stream will automatically stop and the new video stream will display for all participants The Share button also initiates the sharing of still images and video recordings from an iPhone iPad PC or Onsight Device When any Onsight user shares a still image or recording the participants will see a blue outline around the visual to identify it as a recording or still image An Onsight user can stop sharing their live video image or recording at any time simply by pressing their Share button again The button will stop glowing and return to its unshared state 6 2 Controlling Remote Endpoints An Onsight user can remotely control which Onsight Connect enabled device shares their live video through the Call Participants Panel In the Call Participants Panel any user can press the Share button
85. nel Z Contacts ER Call History d File System J e Dn Search e Audio Video Settings There are no images in the currently selected directory K i Onsight Mobile Control I Call Participants we D KevinFriday Video off B Current call Gj 130606 150856 KevinFriday gJ E video Mode 0 16 Current Call tab 5 3 Ending a Call gt Toendacall 1 Click End the current call located on the toolbar Or Select Calling Hang Up from the menu Or Click End the current call ZC located in the right corner of the Call Control bar If the conference host ends the call then all call participants will be disconnected gt To disconnect a call participant 1 Click Disconnect ZC located next to the call participant in the Call Participants tab 39 Onsight Connect for Windows User Manual How to Use the Call Features 6 How to Use the Call Features When the Onsight Connect window first opens video does not appear unless you have selected the option to start streaming as soon as the call begins or if you call into a conference that already has streaming video See paragraph 10 6 Video Configuration on page 83 If Image Sharing Mode was selected prior to making the call then video is L I disabled See paragraph 2 3 5 Calling Menu on page 15 oee paragraph 2 5 Viewing Area on page 23 for more information on the parts of this window 6 1 Onsight Connect Sharing Onsight Con
86. nges that need to be implemented on other Onsight Connect computers or Onsight Devices contact your Onsight system administrator The Onsight system administrator can create user and contacts lists that can be distributed to multiple Onsight Connect PCs and Onsight Devices using Onsight Management Suite Changing your Password gt To change your password 1 From the Onsight Connect window either Click the Change Password icon 4 on the toolbar Or Select Edit Change Password Or Press Ctrl H 2 he Change Password window appears Change Password Please enter vour new password The password must contain at least 6 characters The password must contain at least O capital letters The password must contain at least 0 non alphabetic characters OK Cancel 3 Enter your password information into the Old Password New Password and Confirm Password fields 4 Select OK to save the changes 68 Onsight Connect for Windows User Manual Administrative Tasks 9 2 Setting Up a New User Only available when using On Premise You must have Administrator privileges to be able to add modify or delete any L9 user information z To set up a new user 1 Log in as an administrator 2 From the Onsight Connect window display the Users tab Gnsight Connect File Edit View Tools Calling Help Full Feature Demo 6 days left A JD s7ZxoDNo u ES e ES No Video Mame User Name U
87. nnotaton rennene 49 Recorded File Playback Properties esee 51 Audio CONIO EE 51 Volume and Gain Control 51 M te e e e ME 52 Audio Video Settings from the Controls Panel 52 Onsight Mobile Focus Zoom and Illumination Control 54 goi m A 54 LOO e N E 54 Illumination front light on Onsight Device seseeessss 55 Telestration Colors and Controls 55 Telesitrallon GCOolOIS 5 coros Ferret ei bn br wi oh ER uaa Fats even pev ku d n dee 55 Tel sirauon enn te E 56 CaSe Telesia Oo vedsetatiscenctt aieateessmaccueeeees 57 Show or Hide Telestration ccccccccccccsssecceecesecceeceeeceesseegeceeeeeeeeeeeeas 57 IMAJO S iE EE E E a E 58 Capturing and Saving Snapshots ccccccccccecsseeseeeeceeeeeseeeeeeeeeeseseeeeeeeeeees 61 le an Mage EE 63 Recordings mec 64 Saving a Video Recordmg nnne nnns 66 Saving a Video Recording for Playback in QuickTime 67 Administrative MEC C 68 Changing your Password 68 Setting Up a New User 69 Adding a New Contact 71 Modifying Existing User Intomaton 73 Modifying Existing Contacts nnne 74 Checking your own User Information Personal Profile 75 Jee 76 Configuring Application Preferences eee essere 78
88. notation on page 49 e Rename Recording renames the recording to a different file name 65 Onsight Connect for Windows User Manual Recordings e Delete Recording deletes the recording if you want to delete the recording just played you must exit playback first e Save Recording As saves the recording as a standard recording file or a QuickTime Movie file see paragraph 8 1 Saving a Video Recording on page 66 e Email Recording allows the recording to be emailed as an attachment by your email program oroperties 1 Select the recording in the Thumbnails panel 2 Click on the Properties panel 3 The Recording Properties tab or Local Playback Properties tab appears showing File Name Start Date Time and Duration information as well as the Title Description and Keywords fields If you click Show all fields then Software Has Annotation and Author information is shown Recording Properties l Mame Value REC DDD17 A lmc Software Onsight Expert 5 0 17 Start Date Time Aug 15 2011 10 51 AM Duration 0 34 Has Annotation Ma Author The Administrator Title Description Keywords 4 Enter information into the Title Description and Keywords fields as desired You can also modify the File Name and Author information 8 1 Saving a Video Recording Video recordings
89. odify your personal profile icon H on the toolbar or Select Edit gt My Profile from the menu or Press Ctrl R 2 The My Profile window appears and shows the information for the current user 1 My Profile Identification SIP Server FIPS User Name First Name he Last Mame Administrator URI 3 Make any necessary changes 75 Onsight Connect for Windows User Manual Administrative Tasks 4 Click OK to save the changes 9 7 Invite a Guest You can invite a guest to download and use Onsight Connect on their own PC for a specified number of days The guest will receive an email or SMS message which provides instructions on how to download and install the Onsight Connect client software o You must be connected to the Onsight Account Service to use Guest Invites o The Onsight SMS service is required for SMS messaging optional To invite a guest 1 From the Onsight Connect window Click the Invite a Guest icon 4 on the toolbar or Select Edit gt Invite Guest from the menu or Right click on any contact and select Invite Guest or Press Ctrl l 2 he Invite Guest window appears First Name Last Name Method Email Phone Number Message to Guest Characters Used 0 of 100 Account Expiry 1 d Days Indude option for guest to call me immediately Send Invitation Close 3 Enter the Name of the Guest and then select the method Email or SMS 4 Enter the req
90. of another participant to stream live video from an iPhone iPad or Onsight Device Note Live video streaming from a Windows PC is not supported in version 6 X or lower o Onsight Mobile devices such as the Onsight 2500H can initiate the sharing of LP their video stream by pressing the green share button on top of the device 6 3 Call Status gt To view caller and call time information during a call 1 Make a call see paragraph 5 2 Starting a Call on page 38 2 The Onsight Connect window defaults to the Call Participants tab 40 Onsight Connect for Windows User Manual How to Use the Call Features Onsight Connect Conference Host File Edit View Tools Calling Help eschen LU 0 HE ci e Call Participants i Live Video IMG 00011 D ipg wJ Kevin Friday Saa Ad Local Conference Host 0 15 CR Lava Lamp Connected 0 15 John Hancharyk Connected 0 07 Waiting for a participant to share video CoA You can initiate sharing of any other participant s video by pressing their ON share button from your Call Participants panel 2 Contacts ER Call History d File System Ko Search e Audio Video Settings There are no images in the currently selected directory E Onsight Mobile Control J Call Participants m Kevin Friday Video Off Video Mode 0 15 WG S A ent call Gj 120906 104124 KevinFriday gd 3 he tab shows the following information for
91. olors to make it easier to identify who drew them Tip Recorded telestration colors are embedded in the recording but you can temporarily erase telestration when playing back the recording It does not permanently erase the telestration that exists in the video Tip Any call participant can change the color of another call participant The color change is only valid for the duration of the call 6 14 1 Telestration Colors Telestration colors can be changed from three different locations e Call Participants tab e Onsight Mobile Control tab e Edit gt Preferences gt Telestration tab gt To change a telestration color from the Call Participants tab 1 Click on the Call Participants tab to show the participants in the call Call Participants F Kevin Friday Local Lit CR oge Kevin Friday Connected 1 47 2 Acall participant color can be changed by clicking on the color rip The call participant color is the color that is used for live telestration 55 Onsight Connect for Windows User Manual How to Use the Call Features 3 A Colors palette will appear 4 Click on the new color to close the Colors palette and implement the color change Tp This color change is not permanent Use the Edit gt Preferences gt Telestration tab if you want to make a permanent color change See paragraph 10 13 Telestration
92. on page 37 and paragraph 5 2 Starting a Call on page 38 Onsight Connect for Windows User Manual Onsight Connect Window Calling Menu Menu Wem Function Calling gt Mode gt Mode allows selection of Video or Image Sharing mode Calling Mode cannot be changed mid call If Video is selected streaming video and image sharing is enabled If Image Sharing is selected a call can Image Sharing be established in the normal manner and images can be shared however video streaming and subject audio are disabled to minimize the bandwidth required Once entered Image Sharing Mode cannot be exited to return to Video Mode without disconnecting the call 2 3 6 Help Menu Menu Item Function File Edit view Tools Calling Help gt About about Provides Onsight Connect version and copyright 5 information 16 Onsight Connect for Windows User Manual Onsight Connect Window 2 4 Controls Panel The auto hide setting for the Controls panel is controlled from the View gt Panels gt menu To view the Controls panel when auto hide is selected hover the cursor over the Controls label until the panel appears The panel will remain until the cursor moves outside of the panel area 2 4 1 Controls Panel Tabs dr The Controls panel can be vertically re sized by dragging the top edge Reducing the size will minimize the tabs into icons below the last tab Controls Panel Tabs Tab Function
93. on page 91 gt To change a telestration color from the Onsight Mobile Control tab 1 Click on the Onsight Mobile Control tab to show the Telestration area The telestration colors are only accessible when telestration is displayed in the t Viewing area The Telestration area will remain grayed out if the video being played has no telestration in it or until telestration starts when playing or recording a video 2 Live and recorded telestration colors can be changed by clicking on the color in the Telestration area The colors appear in the order of which Onsight endpoint telestrated first Telestration Live Colors a Recorded Colors D 3 A Colors palette will appear 4 Click on the new color to close the Colors palette and implement the color change Tip This color change is not permanent unless you select Copy to Default Alternatively use the Edit Preferences Telestration tab if you want to make a permanent color change See paragraph 10 13 Telestration on page 91 gt To change atelestration color in the Edit gt Preferences gt Telestration tab 1 Refer to paragraph 10 13 Telestration on page 91 for detailed instructions on changing the telestration color preferences 6 14 2 Telestration Controls The telestration controls are located in the Call Control bar The telestration control icons
94. or Windows User Manual Configuring Application Preferences e Inthe My Color area changing Default will also change the color shown in the Call Participants tab Select the new color and click OK to save the change You can also change the color in Current and select Copy To Default to become the new default color e Inthe Participant Colors area the colors are shown in the order in which they will be used during the playback of a recording or viewing of an image Change the colors in Current and select Copy To Default to become the new default colors e The color change will be permanent even after disconnecting and making a new call 10 14 Remote Management Onsight Connect can be remotely managed by Onsight Management Suite using the Remote Management Web Service interface Once configured the Onsight Connect will periodically report its status to the Onsight Management Suite as well as download and install any software and configuration updates that may be available For information on configuring this screen contact your Onsight system administrator gt To configure the Remote Management Web Service 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Remote Management tab T ID ZE ID m iU Va Send Calls _ Enable Remote Web Service Netw
95. or when upgrading your current activated version of Onsight Connect as you may need to obtain a release key to install the new version The release key requirement only applies to the On Premise licensing method Before performing an upgrade by installing a new version exit the current version if it is currently running Look for the Onsight Connect icon in the Windows system tray and then right click and select Exit 32 Onsight Connect for Windows User Manual Starting 4 Starting Onsight Connect Initially you will need to manually log in to Onsight Connect After you have logged in you can optionally set Onsight Connect to automatically log yourself in To activate this feature see paragraph 10 2 Auto Login on page 79 4 1 Logging In gt To start the Onsight Connect application 1 Double click the Onsight Connect icon on your desktop or click the Start menu and select All Programs gt Librestream Onsight Connect gt Onsight Connect 2 When the application starts the Librestream splash screen appears and then the Onsight Connect Login window Onsight Connect Version 6 7 4 LA Initializing core interface eee Librestream Onsight Connect Login User Mame Password Register Forgot password Terms of Use Lag In Cancel gt To login to Onsight Connect 1 In the User Name and Password fields enter the user name and password given to you by your Onsight system administrator For an
96. orking Sounds Disabled Telestration Software Updates Remote Management Statistics Reporting WebEx ld Report statistics over Remote Management Web Service Proxy Settings Firewall Detect Clear Statistics Cache TeamLink OK Cancel 92 Onsight Connect for Windows User Manual Configuring Application Preferences 10 15 WebEx Conferencing WebEx is a web conferencing tool that facilitates online meetings and sharing of content including applications such as Onsight Connect documents and online chat Onsight Connect provides a quick way to launch a WebEx session to share your view of Onsight Connect with others and extend your collaborative session to others who may not be part of your Onsight network You will require an account from webex com to use this feature For more information on WebEx and its features go to http www webex com gt To configure Onsight Connect for WebEx 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the WebEx tab Ces General Site and Lagin Calls u eg s ID zi IO im a Va Site Networking User Name Audio Password Sounds Telestration Default Meeting values wai _ Always Use Defaults Proxy Settings Firewall Detect TeamLink 3 Enter the S
97. ove the Viewing area opens automatically when you play a recording Several controls allow you to e Play a recording e Add a title description or keywords e Create a voice annotation e View track properties e Rename arecording e Delete a recording e Save a recording in another location with a new file name as a standard file or a QuickTime Movie file e Email a recording e Magnify up to 500 or shrink down to 10 the video image e Fit the video image to the window or show at original size by toggling Automatically fit the video within the E 4 window You cannot resize the image if LI js currently set to Automatically fit the WV video within the window e Add or erase telestration e Show or hide telestration gt o view recordings in the Thumbnails panel 1 From the Controls panel select a call from the File System tab that has a recording o You can also select a call from the Call History tab 64 Onsight Connect for Windows User Manual Recordings 2 The recordings appear in the Thumbnails panel ETOBSTOS pang Onsight Connect Onsight Device File Edit View Tools Calling Help amp wt Le 0 E ou e Call Participants H Live Playback Kevin Friday saniado4d Local 1 41 CR S Onsight Device Connected 1 41 CS Os Waiting for a participant to share video You can initiate sharing of any other participant s video by pressing their O
98. play in an image tab Networking am __ Create a new image tab Audio Show the image tab BE Show the properties Sounds Telestration Startup Software Updates Run at Windows startup Remote Management Initial Connection State available Ki WebEx Media Path mu IE I PerecE C Documents and Settings All Users Documents Onsight Expert vali T D 3 z ES OK J Cancel 3 Inthe When Taking Snapshots area select from the following options e Display in an image tab when selected displays the snapshot image in an Image tab in the Viewing area below the Toolbar icons amp S6as xg 8Hou e z ideo mx IMG DOD57 D ipa 3 e Create a new image tab when selected creates a new Image tab for displaying the snapshot image Using this feature will create multiple Image tabs when taking more than one snapshot If not selected the snapshot image will be displayed in the same Image tab the tab s file name will change though e Show the image tab when selected the snapshot image will immediately be shown in the Viewing area If not selected the Image tab is still created but the snapshot image will not be shown in the Viewing area until the Image tab is selected e Show the properties when selected automatically shows the Image Properties of the snapshot image in the Properties panel upon capturing the image If not selected you must manually select the Properties panel Image Propertie
99. pressing their ON share button from your Call Participants panel 2 Contacts ER Call History d File System ilb Search e Audio Video Settings Kei Onsight Mobile Control M 3GTestVideo Ime I Call Participants K Current Call Ei video Gy v cx Ey D Kevin Friday Stopped Be Video Mode 0 27 48 Onsight Connect for Windows User Manual How to Use the Call Features e To pause playback click LE e Toresume playback click 3 e To stop playback click a 8 To end playback mode click 3 Exit playback mode or open another video recording 6 9 Recording and Playing a Video Annotation After you record a video you can add a voice annotation to it from the Thumbnails tab of the Onsight Connect window Tip Open the Properties panel to view the Recording Properties for the video recording selected in the Thumbnails tab The Has Annotation field will identify if the recording has a voice annotation gt To record a voice annotation for a video 1 Ifa callis active end it see paragraph 5 3 Ending a Call on page 39 If the conference host ends the call then all call participants will be disconnected 2 Right click on a recording in the Thumbnails tab and then select Voice Annotation gt Record a Play Recording al ZC Track Properties re Voice Annotation t Record El Rename Recording J Delete Recording xl Save Recording s j Email Recording 3 The
100. r Check Power User to edit the SIP Account information Enable SIP Check to enable registration with a SIP server Registration Server Enter the IP address or DNS name of the SIP server on which this user has an Address account URI Enter your personal SIP Address URI e g brian onsight sip librestream com Auth Name Enter the user name for this user as it has been defined on the SIP server Auth Enter the password for SIP server authentication This is different than the Password user s Onsight Connect login password 8 If you are required to use a Public Server and a Private Server enter the SIP Account information for both 9 Click OK to save the user s profile 9 3 Adding a New Contact All users may add and modify their Personal contacts However only administrators using On Premise may create Shared contacts If you are connected to the Onsight Account Service you can add contacts from the Global Contacts database o add a new contact manually 1 From the Onsight Connect window display the Contacts tab and either Click the Create a new contact icon A on the toolbar Or Select Edit New from the menu Or Right click on any contact and select New Or Press Ctrl N 2 The New Contact window appears 71 Onsight Connect for Windows User Manual Administrative Tasks EB New Contact Address Pam 192 168 1 22 Address z Pam company sip com Group Personal Type ia Onsight Device OK
101. rding for the volume control to be active Speakers Microphone Mute Lad Mute Lal Mute Voice Mute Subject Audio 6 11 1 Volume and Gain Control Use the sliders and check boxes to adjust the volume for speakers and the gain of the voice microphone Note that on some computers the microphone gain will be adjusted automatically to an optimal level If this is enabled manual adjustments will be overridden Consult your computer s manual or audio driver release notes for information on enabling or overriding this feature known as Automatic Gain Control or AGC 51 Onsight Connect for Windows User Manual How to Use the Call Features 6 11 2 Mute Control The Onsight Device provides two audio channels one for voice communication and one for subject audio The voice channel is processed to minimize echo and noise and is intended to capture the operator s voice The subject audio channel is intended to capture the unprocessed sound coming from the subject viewed by the Onsight Device Subject Audio is only active as long as a video stream is present The subject audio channel is time synchronized with the video streamed by the Onsight Device Use the Mute Voice and Mute Subject Audio check boxes to select which audio channel from the Onsight Device you are hearing Use the Mute check boxes to mute speaker or microphone volume or both 6 12 Audio Video Settings from the Controls Panel The audio and video stream settings are accessed
102. rivacy enabled icon x appears in the Stream Status bar Images shared during a session while privacy is enabled are maintained in transient storage and are never written to permanent storage While a call is active images are accessible in the temporary storage area within the image viewing window The Temporary tab will appear in the Thumbnails panel When the call is terminated all temporary images are destroyed and the Temporary tab will disappear To enable privacy 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Calls tab fy Preferences General Calls Start video on connection Networking Fit videa ta window Audio Renderer Sounds Configuration Use Current Onsight Mobile Settings Ki Telestration Remote Management Encryption Mode Dato Oon off WebEx SIP Messaging TCR O UDF Proxy Settings Ld Support SIP UPDATE Method Software Updates Firewall Detect Verify SIP TLS Server TeamLink Maximum number of connections Enable Auto Answer Disable recordings and saving snapshots For ALL participants Privacy Mode Disable recordings and saving snapshots Far local participant 3 Inthe Miscellaneous area select the Disable recordings and saving snapshots for ALL participants Privacy Mode or Disable recordings and s
103. s 4ubo Hide Controls Panels b Themes Colors k w Auto Hide Properties Hide Thumbnails File Edit Tools Calling Help Ss Connection status Playback Properties Support Information Software Versions Panels b 8 TbemerColorz d Black Blue and Green Brown Dark Blue Grey Light Blue Light Purple Function View gt Panels gt Set auto hide for the Controls and Properties panels To view a panel when auto hide is selected click the Controls or Properties label in the appropriate panel The full panel will re appear and remain until another area of the Onsight Connect window has been selected If you move the cursor over the Controls or Properties label then the panel will appear as long as the cursor remains over the label The Thumbnails panel which shows recordings images and search results will no longer be visible if Hide Thumbnails is selected View gt Theme Colors Change the color of the Onsight Connect window from the available selections 13 Onsight Connect for Windows User Manual Onsight Connect Window 2 3 4 Tools Menu Tools Menu Menu Wem Function Edit View Caling Help Tools gt Test Bandwidth Q Test Bandwidth The bandwidth test allows the conference host to determine W Start WebEx Meeting current available network qu ID bandwidth between itself and each call participant and recommend media profile
104. s See your Onsight system administrator for more information View Calling Help Tools Start WebEx Meeting Q9 Test Bandwidth Starts a WebEx meeting for E sharing Onsight Connect e EEN See paragraph 10 15 WebEx D Check for Updates Conferencing on page 93 view Caling Help Tools gt Check for Updates 49 Test Bandwidth i Checks Onsight Account Service for updates to the current t Start WebEx Meeting software Check for Updates To check with On Premise you i must configure Edit gt Preferences Software Updates Tools Calling Help Tools gt Activation gt A With On Premise Onsight Connect is licensed by activating with a license key here nline Activation This menu item will only be visible 5 e if Onsight Connect has not yet i Check for Updates anual Activation been activated ES Activation See paragraph 4 3 Activating the Software on page 34 File Edit View Tools Calling Help I Tools gt Enter Release Key This menu item will only appear if Onsight Connect requires a release key with On Premise Enter Release Key See paragraph 4 3 1 R Activation Release Key
105. s tab 4 Click OK to save the changes 85 Onsight Connect for Windows User Manual Configuring Application Preferences 10 9 Image and Video Storage Location gt To set the default location for image snapshots and video recordings saved during calls 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears at the General tab 3 Inthe Media Path area click the icon to browse and select a different location on your hard drive or local network 4 Click OK to save the change Selecting the File System tab from the Onsight Connect window displays all the calls including video and images from the directory selected in the Media Path 86 Onsight Connect for Windows User Manual Configuring Application Preferences 10 10Setting Sounds gt To test or set the ring tones and other sounds associated with the call process 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Sounds tab aal r ID d i a Im un General Incoming Ring c program filesilibrestream kechnolagiestonsight Calls Outgoing Ring c program FilesMibrestream technologiestonsight Busy Signal ciprogram Fil
106. sse o OSI016 113040 Theadniristreh Fig osos 114356 Trend nas E eme 13419 PK amp 09 019 153851 TheAdni ni r gp 091019 163735 TheAdmrt 55740 TheAdmiri 0240 Thendniri istra istra nitra istra istra tral stra stra i Ogu stral i baa 091102 104331 Theadniristra i p 091102 160738 The dmristrel o PUO 091104 104159 TheAdniristre Select a ig 051105123016 Theadm Ges io og 091106 131530 D_Thev cinice stra f Id pi 091113 141337 TheAdniristrel O er H H 110515 154504 Thehdhiristra ad we gs 143044 The dntr istra to display i bia 110904_111415_The dmiristral i ie 110004 112939 TheAdriristral jo Mig 110204 123243 Theadniristral t ca 110804 124747 enden stra A ei 155113 TheAdmiristra IV Pra 110808 105330 Theadniristral i ig ut 05955 ei stra istr thumbnails is gy 11081 t_105133_Theadmiri gg 100810 111210 T SEET 1 SEL irist io Pag 110811154059 Th Seet i eil 154900 TheAdmiristrel i XO 110812 091525_The dmiristrat E Contacts 3 Cal H tory FA Scorch e Scio Video Settings M Cnsight Mobile Corkrol a CalFarticinanks curen cal Bzesch satz 110311 1 246 Theadmristratee Va amp D the administrator T are T2UK 480 DL NTSC Figure 3 Thumbnails Panel Image selected by Tabs clicking on the Live Playback thumbnail window 26 Onsight Connect for Windows User Manual Onsight Connect Window The Temporary ta
107. t Log out without exiting the application See paragraph 4 2 Exiting and Logging Out on page 34 Onsight Connect for Windows User Manual Onsight Connect Window Menu Item Function Eile Edit dem Tools Calling Help File gt Hide am Close hide Onsight Connect window This does not exit the application oee paragraph 4 2 Exiting and Logging Out on page 34 4 Log Out C8 Hide 3 Exit Edit View Tools Calling Help File gt Exit mM Exit Onsight Connect application See paragraph 4 2 Exiting and Logging Out on page 34 Onsight Connect Window Onsight Connect for Windows User Manual 2 3 2 Edit Menu Menu Wem File view Tools A E Saba A E X Calling Mew Delete Global Contacts Invite ouest My Profile Change Password Media Configurations Preferences File view Tools Calling d Le nM A di KI Mew Modify Delete Global Contacts Invite Guest My Profile Change Password Media Configurations Preferences File Hew Tools Caling Ne Modify Ri e ba RE MN Delete Global Contacts Invite Guest My Profile Change Password Media Configurations Preferences Help Ctrl M Delete Ctrl G Ctrl
108. tarting Onsight Connect 1111lLeeec ccc LLL Leeee rcc Leine eee nre annua nas 33 Bestoe In ERR ERE 33 Exiting and Logging UL EE 34 Activating the Software ccccccccccccsssseeceeeeeeeeeeeeeeeeeeseeeeeeeeeeeessaeaeeeeeeeeeeaaas 34 Activation Release Key Information n nnnnnnnnnnnnnennnnnennnnnnnnnnnnnnnnnnnennne 36 Answering amp Initiating Calls c cceeeeeeee erre 37 Answering an Incoming Call 97 SAMUI AC Ol e 38 ETUC UE 39 Onsight Connect for Windows User Manual 6 1 6 2 6 3 6 3 1 6 4 6 5 6 6 6 6 1 6 6 2 6 7 6 8 6 9 6 10 6 11 6 11 1 6 11 2 6 12 6 13 6 13 1 6 13 2 6 13 3 6 14 6 14 1 6 14 2 6 14 3 6 14 4 7 1 7 2 8 1 8 1 1 9 1 9 2 9 3 9 4 9 5 9 6 9 7 10 10 1 10 2 10 3 How to Use the Call Features 1 c eceeeeeeee ecc reeeee eene 40 Onsight Connect Sharing e oiueiiee eiiis iei eee esce ciens esee as iiia 40 Controlling Remote Endpoint seeeeeeeessseseeeeernneeenennn nnns 40 AE EE 40 Call e e EI 42 Starting and Stopping Live Video Gireammg 43 SEELEN 43 R cording a EE 46 Recording Two Way Voice Onhy 46 Recording a Video 46 Playing a Video Recording Local 47 Streaming a Video Recording to an Onsight Endpoint 48 Recording and Playing a Video A
109. tor 2 090623_112558_TheAdministi 9090513 115230 The dministrator OnsightMobile C3n090623 121402 TheAdministi 090513 115613 TheAdministrator OnsightMobile 090626103414 TheAdministi c 090513 120540 TheAdministrator OnsighkMobile 090626 105756 TheAdministi FE 090515 150502 TheAdministrator TheAdministrator 23090 203 144339 TheAdministi Sr 090515 151027 TheAdministrator TheAdministrator 77090703 115640 TheAdministi Desktop Mu Documents Mu Computer a File name Mu Newark Save as type Browse to the folder in which you want to save the QuickTime file In the File name field enter a new name for the file if desired From the Save as type list select Quick Time Movie File Click Save oO cm n 67 Onsight Connect for Windows User Manual Administrative Tasks 9 Administrative Tasks 9 1 When using On Premise any changes that are made to your profile including password changes users and contacts only apply to the computer on which you are making the changes on They are not reflected on other computers or Onsight Devices The changes will not be available when using Onsight Account Service When using the Onsight Account Service any changes that are made to your contacts password and SIP settings will be available on any Onsight endpoint which is connected to the Onsight Account Service with your username The changes will not be available when using On Premise If there are cha
110. uired information Email address or Phone number and a message if desired Select the number of days the guest can use Onsight Connect o When using SMS enter the Area Code and Phone Number If calling outside L9 your Country include the Country Code Click Send Invitation The guest will be emailed instructions on how to download and install the Onsight Connect client software 5 The guest is automatically added to your Contacts tab 76 Onsight Connect for Windows User Manual Administrative Tasks 77 Onsight Connect for Windows User Manual Configuring Application Preferences 10 Configuring Application Preferences Use the Preferences window to customize Onsight Connect for your environment You may not be able to change some of the configuration items in this section Q Users with administrative privileges have the capability to make configuration changes that other users may not be able to This access control feature is known as Configuration Access Control and is determined by your Onsight system administrator 10 1 Starting Onsight Connect Automatically gt To set Onsight Connect to start automatically when Windows starts up 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears at the General tab Sa Preferences General Auto Login when T
111. ume range is set using the Incoming Ring Volume controls gt To set the volume range for incoming ring tones 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P The Preferences window appears Click the Sounds tab Use the sliders in the Incoming Ring Volume area to set minimum and maximum volumes Click Play ll to test current volume levels When an incoming ring tone is played the volume will start at the minimum volume and gradually ramp up to the maximum volume 6 Click OK to save the changes St ow 9 Ze 88 Onsight Connect for Windows User Manual Configuring Application Preferences 10 11 Selecting Audio Devices If your computer has more than one audio device installed you can select which speakers and microphone will be used The Audio tab allows you to select from the audio devices available on your computer To select specific audio devices 1 From the Onsight Connect window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Audio tab T T ID im v Va Calls Speakers Default Voice Device Networking Microphone Default Voice Device Ringer Default Audio Device Sounds Telestration Preferred Code
112. ush siphost lib stennis onsight s bp9 02 siphost lib K Uke o E B No Video FSJIMG_00011_D ipa 2 saniado4g Make a call or play a recording to display video IMG 00011 D jpg lg 120906 104124 KevinFriday J we amp Ca BkevinFriday E Not ina call You may also select the name of a contact from a previous call in the Call History tab If the desired name does not appear in either the Contacts or Call History tabs it means that the user has not been added to the Contacts tab Contact your Onsight system administrator 38 Onsight Connect for Windows User Manual Answering amp Initiating Calls 2 Double click the name or previous call or click Call the selected contact al in the toolbar You will hear the outgoing rings or a busy signal just as you would on a conventional phone 3 When the user on the other end answers the call e a Current Call tab opens in the Thumbnails panel as shown below e the Contacts tab switches to the Call Participants tab and e you can now communicate through audio video or images Onsight Connect MED12bU File Edit view Tools Calling Help amp P tst L 0O H oi e Call Participants Gi Live Video Kevin Friday Local 0 16 CR MCD12b0 Connected 0 16 E saniado4g Waiting for a participant to share video You can initiate sharing of any other participant s video by pressing their ON share button from your Call Participants pa
113. ven to you by your Onsight system administrator 3 Click Log In gt To exit Onsight Connect 1 Right click the Onsight Connect icon in the Windows system tray and select Exit 2 The Onsight Connect window closes and the Onsight Connect icon LJ is removed from the Windows system tray The user is now logged out and Onsight Connect is no longer running 4 3 Activating the Software oites that use On Premise require that you activate the software Product activation can be done as described below directly from the Onsight Connect for Windows application or it can be centrally administered for enterprise installations that use the Librestream Onsight Management Suite OMS Activation is not required if you are connected to the Onsight Account Service If you have questions about whether or not you need to activate the software please contact your Onsight system administrator You must have an active internet connection to activate the software automatically If your site uses a http proxy then you can configure the Onsight proxy settings see paragraph 10 17 Proxy Settings on page 96 If you do not have an internet connection contact Librestream Support for assistance with Manual activation gt To automatically activate the Onsight Connect software 1 Start the Onsight Connect software see paragraph 4 1 Logging In on page 33 2 Login with an On Premise username and password 34 Onsight Connect for Windows Us
114. vinFriday a i be gy 120719 140018 KevinFriday io gg 120723 115010 KevinFriday gg 120723 134109 KevinFriday i bg 120725 115816 KevinFriday i P 120803 155302 KevinFriday i Pa 120813 111530 KevinFriday i Pa 120820 120519 TheAdministrat i ia 120820 121302 TheAdministrat i Pa 120820 121814 TheAdministrat i fgg 120820 123224 TheAdministrat i P 120821 083326 KevinFriday i fgg 120821 083722 KevinFriday i Pa 120821 091416 KevinFriday i ioa 120821 105048 KevinFriday io Pa 120824 094017 KevinFriday io fgg 120904 163809 KevinFriday i pel gy 120905 113623 KevinFriday P gy 120906 104124 KevinFriday e BAttDoorSwitch 1000 gq BattDoorSwitch 2000R a BatteryTroubleshooting i fe Circuitboards i Pa IOSled io Pag PencilShaving id a z Contacts m saniadoAd 0 05 5 Q 100 Q ly en Wi ER Call History File System Ko Search Audio Video Settings 3GTestVideo Ime E Onsight Mobile Control E Video Lj e 1 pf Ey 2 KevinFriday Paused 720x 480 D1 NTSC e To pause the video click HR 47 Onsight Connect for Windows User Manual How to Use the Call Features e ostart playing the video again click P e To stop the video click el 7 To close this video click 3 Exit playback mode or open another video file 6 8 Streaming a Video Recording to an Onsight Endpoint You can stream video recordings from Onsight Connect to an Onsight Dev
115. y the Search active Recording Properties fu nction Active Call Properties BE Active Call Properties sl B Call Properties Recording Properties Onsight Expert 5 0 17 PE l Start Date Time Aug 12 2011 12 42 29 PM CH Image Properties Direction Oukgoing Encrypted Ma Participant Paul 1000 sip 132 1868 1 Title Description Keywords 27 Onsight Connect for Windows User Manual Onsight Connect Window Properties Panel Tabs Function Active Recording Properties displays the properties for the active recording Enter information into the Title Description and Keywords eege fields as desired You can also modify the Author E Active Recording Properties information This information is used by the Search function el Show all Fields Mrs d Active Recording Propertie SE I A EI LI ba REC 00014 A lmc Software Onsight Expert 5 0 17 Start DateTime Aug 12 2011 1 13 PM Has Annotation Mo Author The Administrator Title Description Keywords s Show all Fields Call Properties displays the properties for the call selected in the Controls panel File System tab Enter information into the Title Description and Keywords fields as desired Call Properties Folder Mame 110812 105929 TheAdmi Software Onsight Expert 5 0 17 Start DateTime Aug 12 2011 10 59 29 AM Duration 0 15 Direction Gukgaing Encrypted Mo Participant Paul 1000 sip 192 168 1 T
116. yback Properties Support Information Software Versions Panels DUET File Edit Tools Calling Help Connection Status Playback Properties Support Information Software Versions Panels Themes Colors File Edit Tools Calling Help Ss Connection Status Playback Properties Support Information Software Versions Panels Themes Colors 12 Function View gt Connection Status Reports Video Bit Rates and All Stream Bit Rates See paragraph 6 5 Stream Status on page 43 View gt Playback Properties View technical information about the tracks contained in a recording See paragraph 6 10 Recorded File Playback Properties on page 51 View gt Support Information Opens the Support Information window with license information including status serial number and release key history See paragraph 4 3 1 Activation Release Key Information on page 36 View gt Software Versions Opens the Current Software Versions window and reports the version of various software components See Edit gt Preferences Software Updates for setting Check for updates automatically Onsight Connect Window Onsight Connect for Windows User Manual View Menu Menu Wem File Edit Tools Calling Help Connection Status Playback Properties Support Information Software Version

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