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System Area Manager User Manual

1. a A Lower Threshold Upper Threshold ses beste carding Mets Critical Alerts Description Critical Warning Current Warning Critical No Email SMS System Local SNMP System Email SMS System Local SNMP System Monitoring Pager Area Alerts Trap Event Pager Area Alerts Trap Event Manager Log Manager Log x D Physical Security E vw A m Po E E 9 Fans RPM m a J v mv Of A b F Temperature C F F E W W al tale r SI voltages v em wm o wo oo oo Restore Physical Sensor Thresholds Logical Sensors No Alerts Alerts Intervals Description No Email SMS System Local Tap ten Sample Reset Period Current Threshold Monitoring Pager Area Alerts Trap Event Period Manager Log gt E Network Adapters F woo m E Pm amp a gt amp Physical Disks E W W T T Logical Disks TE E W W E 8 v Hr 168 Hr gt 8 CPU Utilization fw 4 v Min 240 Min gt amp Memory Utilization 9 W 4 Min Min s a Hardware Change E E V A P gt gt Software Change v E O o b Wo Windows Event Log Monitor E F E W E Notification Settings E Email Address admin syamsoftwere com admin company com SMS Pager Address 3 t r 192 168 1 1 Username itadmin Username Sender s Email Address admin syamsoftvare com Local Admin company com Sender s Em
2. Remote Console IPMI Management AMT Management DASH Management Menu Options Reports oO License Management Version Event Log Central Alert Matrix Oo Add Managed Systems Site Manager Registration Manage Users Groups Data Center Management Add Group Cancel Enter a name for the new user group and select which features the group s users will be able to use Modify View or No Access Add Group x Viewers Features Modify View No Access System Details System Apply System Information Changes System Power Management O Power Management Apply Power Management Changes System GPS Settings BIOS Button BIOS Changes 6 Hardware Reset Chassis Intrusion Network DASH Configuration Storage Manage RAID Controller eo Software End Processes Software Start Stop Services Software Dynamic Monitoring System Alert Matrix Modify Alert Matrix Settings Remote Management Shutdown Restart Wake On LAN 111 When adding a new user enter the username and select the group to which the user will belong Add User x Name robert Group Administrators v Add User Cancel Ms Remember that all users must be valid Windows users on the server s local system or on the Windows domain At leas
3. YAM oftware System Area Manager V4 55 User Manual August 2014 2014 SyAM Software Inc All rights reserved SyAM Software and the SyAM Software logo are trademarks of SyAM Software Inc All other trademarks are the property of their respective owners Information contained in this document is assumed to be accurate at the time of publishing SyAM Software reserves the right to make changes to the information contained in this document at any time without notice For additional information sales or technical support contact SyAM Software www syamsoftware com Table of Contents NEM OCUICU OIA sila gates lara lec Oe a baat balen aida coda caals Aaah a aE 4 DV AAV SOM AEN OOUE Oea a dadadiaginckcts ia andes asetsce dans cata annauetesasantanaseencedeaazacecasna ts aaie aaa samesckeeseeaagaaaeenaaes 5 COMPAD germane omen ea tc rr ta Whe oir i OTTO Ite ne ER OO ne Ora SCRE EE ne te reat ey a Rr Oe wee 5 DY SIM LIU TINS asasen tattle eae tate a n chances a a e a a a Gann tnt lami anneal cine cuenta tal 5 BROWS CIs Regue mene eenia e A E E sumeecebemeetonexieemienieres 5 Chapter 4 Installation and Connigurali OT ss siitiaina a a a E E a nO eh 6 Firewall gt OCUPILY rerne a S meena eee 6 Chapter 2 Logging IM oiire a N E E ea ueaaeemeaaeeaasmes anecaaiess 7 EndNOANEe SeS SONi a a E e a a a a a a a ea a ek 8 Chapter 3 The SyAM System Area Manager User INterface cccccccccccceceeseeseseeeeeeeeeeeeeeeeeee
4. IPMI Watchdog IPMI Watchdog is a feature that allows the BMC to shutdown or reboot the server when the operating system becomes unresponsive When enabling this feature you define the number of minutes that the operating system can stop responding before taking the action of shutdown or restart The IPMI Watchdog Settings will only be displayed and configurable if the System Client is functioning This feature is disabled if the System Client is un installed or the System Client service is stopped IPMI Over LAN Chassis Options IPMI Over LAN Status Connected Username ADMIN Password seses IP Address 192 168 100 244 ETI EE IPMI Watchdog Settings Status Disabled hd Inactivity Timer After 15 Minutes hd Action to be taken Shutdown v Apply Settings 37 DASH Desktop and Mobile Architecture for System Hardware The DASH standard allows secure remote and out of band systems management The DASH tab will appear in the Remote Management interface if this feature is supported by the system hardware and System Client version v Microsoft Windows 7 Professional 64 bit te X DC3217IYE 192 168 200 23 X HP ALLIN1 192 168 200 162 x 0 192 168 200 74 BU a oat Ww Ce X WORKSTATION NT2 192 168 200 Y System State Shutdown Restart Current system state Critical E Restart Clicking the DASH tab displays the DASH Configuration and DASH Remote Management tabs In DASH Configuration e
5. Report Internet Explorer optimized for Bing and MSN Print Close Window 2013 Aug 25 11 15 2013 Auc User Name Machine Name 26 11 15 IP Address Domain Workgroup Administrator DG31PR W7E X86 192 168 100 150 testlab local Administrator WINSAUTO Administrator WINSAUTO 192 168 100 156 testlab local 192 168 100 156 testlab local Mon Aug 26 11 15 47 EDT 2013 65 Date 2013 Aug 26 11 00 2013 Aug 26 10 03 2013 Aug 26 10 04 Action Log In LogIn Log Out Local Alert Report The Local Alert Report contains the following information Message Status Event Time Acknowledge Time Acknowledge User Acknowledge Domain Event Category Asset Type Asset Change The report can be sorted by Date Alerted Date Acknowledged User Name Machine Name or IP Address Choose the time period to be covered by the report either by clicking the radio button for the drop down menu and making a selection from the menu Last 24 hours Last 7 days Last 30 days All or by clicking the radio button to specify From To and entering dates Report on a single machine by clicking the Single System radio button and entering an IP address Report on all machines by clicking the Group radio button and the Report on all systems button Report on selected machines by clicking the Group radio button and enabling Filter 1 and optionally Filter 2 Filter 1 options for this report Asset Monitoring Events Hardware Events
6. System Area Manager provides remote management functions for its managed systems including Wake on LAN Shutdown Restart Remote Console and for AMT enabled system it provides AMT power Management for IPMI enabled systems it provides IPMI Event Log and IPMI Over LAN for IPMI To access remote management choose this option from the listed system on the System Area Manager tree v Microsoft Windows 7 Enterprise 32 bit R W7E X86 192 168 100 1 u pdi pin T 4 at coo B System State The system state screen contains information on the current condition of the selected system using the same health color scheme System Area Manager remote management provides Shutdown Restart Wake on LAN and Remote Console management options In order to use the Shutdown Restart and Remote Console management options the System Client software must be running Remote Management DG31PR W7E X86 192 168 100 150 E System State Shutdown Restart Current system state Normal Wake on LAN IP Address 192 168 100 150 Subnet Mask 255 255 255 0 MAC Address loo 1c co p4 F7 43 Remote Console Current State Stopped Lauren Gono To shut down or restart the system the system must be in Normal Warning or Critical health states e To shut down a system click Shutdown You will be prompted to confirm this action To restart a system click Restart You will be prompted to con
7. The status must be Running if you wish to launch the console Click on the Enable button to start the service on the remote managed system Click on the Disable button to stop the service on the remote managed system Click on the Launch Console button to establish a remote console session We recommend you disable the remote console feature which stops the software from running after each use however the software will automatically be stopped once the managed system is rebooted 21 Remote Management DG31PR W7E X86 192 168 100 150 Y System State Shutdown Restart Current system state Normal Wake on LAN IP Address 192 168 100 150 Subnet Mask 255 255 255 0 MAC Address foo 1c l co p4 F7 43 Wake System A Remote Console Current State Running __Leunch Console Once you have launched the remote console enter the password the default for Windows is 1234 and the console session now provides access to the remote system http 192 168 100 150 5800 Options Remote Console Password OK Disconnect Options Clipboard Send Ctri Alt Del Refresh File Transfer ty DG31PR W GO gt DG31PR W7E X86 Local Disk C SyAM d 3 Organize Include in library Share with New folder WY Favorites meth Recycle Bin Programs and Features S When finished click Disconnect to close the window BBS Desktop J Downloads Recent P
8. 12 15 19 EDT 2013 Mon Aug 26 11 59 55 EDT 2013 Mon Aug 26 11 44 31 EDT 2013 Mon Aug 26 11 29 09 EDT 2013 Mon Aug 26 11 13 45 EDT 2013 Mon Aug 26 10 53 10 EDT 2013 Mon Aug 26 10 37 47 EDT 2013 Mon Aug 26 10 26 49 EDT 2013 Mon Aug 26 10 22 23 EDT 2013 Mon Aug 26 10 22 10 EDT 2013 Mon Aug 26 10 17 09 EDT 2013 Mon Aug 26 10 13 58 EDT 2013 Performance Utilization Events Performance Utilization Events Performance Utilization Events Performance Utilization Events Performance Utilization Events Performance Utilization Events Performance Utilization Events Performance Utilization Events Performance Utilization Events Performance Utilization Events Performance Utilization Events Hardware Events Hardware Events Operator Events 192 168 100 155 192 168 100 155 192 168 100 155 192 168 100 155 192 168 100 155 192 168 100 155 192 168 100 155 192 168 100 155 192 168 100 155 192 168 100 152 192 168 100 155 192 168 100 156 192 168 100 156 192 168 100 150 G4 0SX39 PPC G4 OSX39 PPC G4 OSX39 PPC G4 OSX39 PPC G4 OSX39 PPC G4 OSX39 PPC G4 0SX39 PPC G4 OSX39 PPC G4 0SX39 PPC B1 P4SBA XP G4 0SX39 PPC WINS8AUTO WINSAUTO DG31PR W7E X86 G4 0SX39 PPC 192 168 100 155 Mon Aug 26 12 46 06 EDT 2013 CPU Utilization Total CPU 97 exceeded warning threshold 90 G4 0SX39 PPC 192 168 100 155 Mon Aug 26 12
9. 234 Tue Jan 13 04 32 33 EST 1970 Platform Event Traps 192 168 200 199 233 Tue Jan 13 04 32 33 EST 1970 Platform Event Traps 192 168 200 199 v Server Reboot Alert from 192 168 200 199 at Tue Dec 23 11 38 47 EST 2003 107 PET Sensor Types Supported Temperature Voltage Current Fan Physical Security Platform Security Processor Power Supply Power Unit Cooling Devices Memory Boot Error OS Critical Stop Note If the PET received is not recognized the administrator will be notified that an unidentified PET has been received and the trap detail will be stored in the event log For more information on PET 1 0 specification please refer to the DMTF Website www dmtf org Configuring System Area Manager to Receive Platform Event Traps In order for System Area Manager to receive and process PETs the system must have its SNMP service properties changed to include the community name Public and with no other SNMP Trap service running including the SNMP Trap Service that is automatically installed with the Windows SNMP option Chapter 12 Managing Users and Groups With Version 4 46 users who log into the System Area Manager interface can be given full access to a particular feature or be allowed to view a setting but not to change it or have no access to a particular area of the interface As in previous versions login is based on Windows authentication Ausername and password used to log into System
10. 35 exceeded critical threshold 30 DG31PR W7E X86 192 168 100 150 Resetissued By clicking the Utilization Event you can review the details process list that was taken when the issue was identified 51 Report Internet Explorer optimized for Bing and MSN prasila 8 http 192 168 100 151 3930 syam ProcessList eventid 261 amp restype 512 os a Image Name D l CPU Memory K 05 svchost exe 920 27 636 K smaagent exe 2784 13 268 K winlogon exe 576 9 964K searchindexer exe 1584 8 996 K wmiprvse exe 3512 8 964 K acs exe 1260 6 552 K svchost exe 792 5772K winlogon exe 304 5 104K spoolsv exe 1212 5 068 K svchost exe 1112 4956 K services exe 624 4904 K svchost exe 852 4 780K mDNSResponder exe 1364 3 620 K alg exe 2024 3 524 K csrss exe 548 3 516 K svchost exe 968 3 496 K AppleMobileDeviceService exe 1348 3 220 K csrss exe 1132 2 128 K Isass exe 636 2 064 K smss exe 460 412K System 4 212K System Idle Process 0 16K Deleting Events from the Event Log You can remove evenis from the event log by clicking on their check box and pressing the Deleted Selected Events button You can choose all events on the page by clicking on the check box in the header bar next to Event Number Chapter 7 Central Reporting Users of System Area Manager can run a variety of reports on the managed systems being monitored The information can be viewed on screen printed or exported to files in CSV or XML format Sorting and filtering options
11. The operating system GUI will not be displayed 1 On the DASH Remote Management tab establish a connection 2 Ifthe System State is Off click the Power On radio button or if the System State is On click the Power Reset radio button Check the box to Launch SOL Click the Send Command button 4 The Serial Over LAN console will be displayed in your web browser Click on the console and press the BIOS access key for example F2 or DEL to enter the BIOS setup when the message comes up Should you need to reboot you can click the Power Reset System button 41 DASH Configuration DASH Remote Management DASH Power Control System State On Power On Launch SOL F Enter BIOS Setup Power Reset F Enable USB Redirect Indicate drives and or images on the System Area Manager system a Image cein t imann ow SS alae NAAG Select Image v Send Command Disconnect Session DASH connection successful Administrator B7sS gt Connected to 192 168 200 21 58900 el ae 4 You can also go directly into BIOS configuration by checking the Enter BIOS Setup box when launching Serial Over LAN 43 E DASH Configuration E DASH Remote Management DASH Power Control System State On Power On Power Reset Indicate drives and or images on the System Area Manager system Image nag E Select Image DASH connection successful Aptio Setup Wtility Copyright C 2011 American
12. 30 43 EDT 2013 CPU Utilization Total CPU 95 exceeded warning threshold 90 G4 08X39 PPC 192 168 100 155 Mon Aug 26 12 15 19 EDT 2013 CPU Utilization Total CPU 96 exceeded warning threshold 90 G4 0SX39 PPC 192 168 100 155 Mon Aug 26 11 59 55 EDT 2013 CPU Utilization Total CPU 97 exceeded warning threshold 90 G4 08X39 PPC 192 168 100 155 Mon Aug 26 11 44 31 EDT 2013 CPU Utilization Total CPU 95 exceeded warning threshold 90 G4 0SX39 PPC 192 168 100 155 Mon Aug 26 11 29 09 EDT 2013 CPU Utilization Total CPU 95 exceeded warning threshold 90 G4 0SX39 PPC 192 168 100 155 Mon Aug 26 11 13 45 EDT 2013 CPU Utilization Total CPU 97 exceeded warning threshold 90 G4 08X39 PPC 192 168 100 155 Mon Aug 26 10 53 10 EDT 2013 CPU Utilization Total CPU 96 exceeded warning threshold 90 G4 0SX39 PPC 192 168 100 155 Mon Aug 26 10 37 47 EDT 2013 CPU Utilization Total CPU 97 exceeded warning threshold 90 B1 P4SBA XP 192 168 100 152 Mon A ug 26 10 26 49 EDT 2013 Physical Memory Utilization Total Physical Memory 57 exceeded warning threshold 50 G4 0SX39 PPC 192 168 100 155 Mon Aug 26 10 22 23 EDT 2013 CPU Utilization Total CPU 97 exceeded warning threshold 90 WIN8AUTO 192 168 100 156 Mon Aug 26 10 22 10 EDT 2013 Temperature HDD Temp 35 within normal threshold WIN8AUTO 192 168 100 156 Mon Aug 26 10 17 09 EDT 2013 Temperature HDD Temp
13. Adobe Flash Player Update Service Manual Stopped Application Experience Auto Running Application Layer Gateway Service Manual Stopped Message from webpage Please confirm you wish to execute the Start operation on Adobe Flash Player Update Service To stop a service select the service by clicking the radio button to the left of the Description service name then click the Stop button The service status must be Running in order to be stopped Services 144 Description Startup Type Status V Jal L Manua Volume Shadow Copy Manual Windows Time Auto Running World Wide Web Publishing Service Running SAPS mess fi x ma Message from webpage Please confirm you wish to execute the Stop operation on Windows Time To create an alert on the status of a process select the process by clicking the radio button to the left of its name then click Create New Alert 101 Create New Alert x Alert Name sqlwriter Name sqlwriter exe Description sqlwriter exe Polling Cycle min E Reset Period min 420 Add Alert Cancel hs Enter an Alert Name The alert will be listed by this name in the Software area and in the System Alert Matrix The Polling Cycle controls how often the System Client will poll for process status After an alert is generated System Area Manager waits for the length of the Reset Period before sending another alert A system service al
14. Events Operator Events Performance Utilization Events Platform Event Traps Storage Events System Absent Events You can then set a second filter by clicking the Enable Filter 2 check box This filter can be set to select events that meet or that DO NOT meet the following criteria Asset Number Board Model Function Health Installed Applications Location Logical Free Disk Space Machine Model Operating System Owner Physical Disks Physical Memory Processor Model Once you have set the filter options you can either display the results on screen by pressing the Generate HTML button or export them to XML by pressing the Generate XML button Viewing Events Once you click the Generate HTML button a new page is opened showing the events within your filtered criteria Ten events are shown per page and you can go to the Next page or Back a page by pressing the arrows at the bottom of the page If a Performance Utilization Event has occurred you can click on the event type to open up the processes snap shot This will be in Memory order for a Physical or Virtual Memory Utilization event or CPU order for a CPU Utilization event Event Log Event Log E Event Event Type IP Address Machine Name Description Number E 270 E 269 E 268 267 E 266 E 265 E 264 m 263 m 262 E 261 F 260 E 259 E 258 257 Mon Aug 26 12 46 06 EDT 2013 Mon Aug 26 12 30 43 EDT 2013 Mon Aug 26
15. G E J 2 oa 9 5 Ungrouped O 000 0 Nashua Se o itoa onta 34 Machine Name IP Address i Date Description G4 0SX39 PPC See CPU Utilization Total CPU 97 exceeded warning 192 168 100 155 Mon Aug 25 10 72 23 ET Z013 threshold 90 WINSAUTO 192 168 100 156 Mon Aug 26 10 22 10 EDT 2013 Temperature HDD Temp 35 within normal threshold WINSAUTO 192 168 100 156 Mon Aug 26 10 17 09 EDT 2013 SEEEN HOD Temp 35 exceeded critical threshold DG31PR W7E X86 192 168 100 150 G4 08X39 PPC pies CPU Utilization Total CPU 96 exceeded warning 192 168 100 155 Mon Aug 26 10 07 00 EDT 2013 threshold 90 G4 OSX39 PPC eee CPU Utilization Total CPU 97 exceeded warning 192 168 100 155 Mon Aug 26 PEIST EDT 2085 threshold 90 G4 0SX39 PPC Pee CPU Utilization Total CPU 96 exceeded warning 192 168 100 155 Pan Aug 26 ee ee 2085 reshad 90 G4 OSX39 PPC ree CPU Utilization Total CPU 96 exceeded warning 192 168 100 155 Mon Aug 26 09 05 26 EDT 2013 threshold 90 G4 OSX39 PPC sss CPU Utilization Total CPU 96 exceeded warning 192 168 100 155 Mon Aug 26 08 50 02 EDT 2013 threshold 90 G4 0SX39 PPC Serie CPU Utilization Total CPU 96 exceeded warning 192 168 100 155 Mon Aug 26 08 34 38 EDT 2035 thrashoki 90 Mon Aug 26 10 13 58 EDT 2013 Reset issued You can change the view of the system status summary by clicking on the down arrow and selecting the appropriate logical group To sort the management tree to display
16. La u You may configure the policy to be Always Enabled or click the radio button to limit the hours it is enforced Select the start and end of the time range and choose every day weekdays or weekends When finished creating or editing a policy click Apply to save changes and return to the list of policies for the selected system You may have up to eight policies for a system so you can tailor the system wattage settings as necessary by creating multiple policies To edit or delete a policy click the radio button for that policy then click the Edit Policy or Delete Policy button Data Center Management Return To All Devices gt GZP07 IPMI Node Manager Version Version 2 0 Max of policies per limit o O Wattage Limit Only With Thermal Temperature Entire System Ce cee Siete 240 Active 08 00 15 00 Every Day Entire System 240 Watts System Fan 1 gt 12000 0 115 Chapter 14 Contact Details amp Glossary Contact Details Contact roduct support syamsoftware com Web www syamsoftware com Support Information http www syamsoftware com Product Information http www syamsoftware com Glossary Adding a sensor to the alert matrix Sensors are automatically monitored They have their sensor category default notifications applied to them Asset monitoring event Discrepancy in the systems physical and software inventory Central Alert Matrix Administrators use this screen to define the
17. Log Error 7 _ 7 Security Operating System Event Log Failure Audit v 25 v Configurable Windows Event Log Alerts 1 Alert Name Windows Event Log Name Application Event Log Application Running 105 Process Service and Event Log Alerts Alerts created in the Software section will be listed in the System Alert Matrix where alerting options can be configured F System Alert Matrix Physical Sensors Description Critical Warning Current Warning Critical mm I Lower Threshold Upper Threshold Physical Security gt FI Temperature C aA M j T Voltages v waa C A A A Wattage Utilization HA a AAA Logical Sensors No Alerts f Description No Email SMS s Current Threshold Monitoring gt E Network Adapters gt amp Physical Disks gt amp Logical Disks gt CPU Utilization gt amp Memory Utilization 5 Hardware Change O0 00 00 O 0 0 s o 0 0 Software Change 1 A A B Service Monitor m o A Plug and Play E AA A Eb Process Monitor A a00 sqlwriter BE Oo A a Eb Windows Event Log Monitor A A 5 BH E Application Event Log J A wm oH Oo oH Notification Settings eo Email Address FT admin company com SMS Pager Address System Area Manager 192 168 1 1 Username a na Sender s Email Address OO Local Admin company com A a aa Mail Server ae e l smtp company com SNMP Trap Receiver COE snmp company com Test Notification
18. Megatrends T Current Status Connected to 192 168 200 129 58900 online DASH USB Redirection With System Area Manager and the DASH configured managed system you can redirect media from the Area Manager system to the client system by using the USB Redirect feature in the DASH Remote Management tab USB redirection is available as the system powers on This allows you to boot from IMG or ISO bootable images In addition USB redirection can be used when the system OS is running and the image can be accessed as if it were physically connected to the client system To make image files available for USB redirection place them in the following folder on the System Area Manager C SyAM Jetty syam webapps root dashiso 1 On the DASH Remote Management tab establish a connection 2 Check the box to Enable USB Redirect DASH Configuration DASH Remote Management DASH Power Control System State On Power On Launch SOL o Power Reset Indicate drives and or images on the System Area Manager system Image Select Image v Send Command DASH connection successful 3 In the Image drop down menu select the IMG or ISO image that will be redirected to the client system then click the Send Command button This will then redirect the image to the client system where the files on that image can be accessed 45 DASH Configuration DASH Remote Management DASH Power Control Syste
19. Processor Intel R Core TM i5 23 USB redirection can be used with Serial Over LAN so that the user can see the boot sequence and can take control of the boot with the ISO or IMG image The BIOS boot order must have the CD DVD before the hard drive for USB redirection to ISO when booting the system 1 On the DASH Remote Management tab establish a connection 2 Choose the Power On or the Power Reset radio button 3 Check the Launch SOL and Enable USB Redirect checkboxes B DASH Configuration DASH Remote Management DASH Power Control System State On f Poweron Power On v7 Launch SOL a Enter BIOS Setup Power Reset Fi Enable USB Redirect Indicate drives and or images on the System Area Manager system Image Hoot iso Select Image bootiso DASH connection successful 4 In the Image drop down menu select the IMG or ISO image that will be redirected to the client system then click the Send Command button This will then redirect the image to the client system which will boot from the image 47 USB Redirect Image http 192 168 200 21 3930 dashiso boot iso To install or upgrade Enterpri in graphical mode the lt ENTER gt key To install or upgrade Enterprise Linux in text mode type linux text lt ENTER gt function keys listed below for more information boot ia Connected to 192 168 200 21 58900 online E USB Redirect Image http 192 168 200 21 3930 dashiso
20. are provided for all reports The System Area Manager database includes data on systems that have been removed and are no longer under management Check the box to include information on previously managed systems in a report Report Report Report Type Sorting Report On Application Summary bs Host Name v Group Singlesystem _ JC JIC _ Include previously managed systems in report Group Filtering Report on all systems Report on all systems that Filter 1 meet the following DO NOT meet the following contains fs Enable Filter 2 Filter 2 meet the following DO NOT meet the following Decontains O O OE Generate CSV Generate XML Generate HTML Report Types There are 10 different report types to choose from Application Summary Asset Details Asset List Asset Summary Operating System Summary User Audit Local Alert Application Utilization Power Hours Summary Power Hours Detail The administrator can hide the Application Utilization report so it is not displayed in the menu In the folder C SyAM Jetty syam webapps root WEB INF edit the file syam properties setting the value enable app util false After editing the file the SyAM System Area Manager Web Server service must be restarted 53 Report Filtering To enable Filter 1 the primary report filter click the radio button to Report on all systems that then set the sense of the filter by clicking meet the foll
21. cease cee seveccessacazaceanee metecawa see ws a A aiai 75 MOMIGrEC SCNSOR Type ta ects restees essere scence eset hr cee naar E ties md on series pasty ani ah cam ea eas eh Sarees 76 Notification S CULINOS 55x85 eran coast tig AEN upeniatted i Geese N eaten eee 78 Notification Settings Configuring email alerting cccccccccccsssssesseseeeeeeeeeeeeeeecaaaeeesceeeeeeeeeeeeeeeeaaaaaesedeeeeeeeeeseeeeesaaaeaseees 80 EOC ACAO e n Sete orgs seer Mec TSA E CT SCR DETAR Wey Te eT aR CH SPR eT Ey ee ee eT Tee eS ere 80 Genital Ale neigh lt ceccucssccnasce a neca sees hamancnanccaacehiuee canara a we eace eager ante catateud jecelawembenecancessiee ahesecaanes 81 Integration into Enterprise Frameworks siceessicessscxceeusse sides curcenyseuidacssexweuseuddeennancenuaudvancsaneemraui deny eantenuedemeateeainedees 83 Chapter 10 Accessing System MIOMAUO sss tease seal eet Da cde aa hes Dena aa aaa a r dae ee eae 84 SY SU let i E setts sat hs ae ance T cnt ssi E EE E E os aaa aslea ests ems AE oes ace seinen ee aad mente ate T 84 Power Management TAD vstwsiscisrn cise onnesncenincsaaainess saan cwmecetansnesata jar scatanad tiara a E 87 FERC Abe Detail TAD srne a a Getler wines pared esate raves einstein amie Sate beac e brave a a bere N a cae 91 Network Detail Ta Deens a renee eae axiomatic ee Seer a Oe eee eee 92 SOS DS tell VAD ssaa es eas wet Ries setts it ea a el eke eet ee aaa 93 SOlWare Details TaD sets eee sss a eat A aia ta a ersiabte N aan
22. hide the Application Utilization report so it is not displayed in the menu In the folder Cc SyAM Jetty syam webapps root WEB INF edit the file syam properties setting the value enable app util false After editing the file the SyAM System Area Manager Web Server service must be restarted Choose the time period to be covered by the report either by clicking the radio button for the drop down menu and making a selection from the menu Last 24 hours Last 7 days Last 30 days All or by clicking the radio button to specify From To and entering dates Enter the Application Name The report will list all applications whose names contain the entered text Report on all machines by clicking the Report on all systems button Report on selected machines by clicking Report on all systems that and enabling Filter 1 and optionally Filter 2 Filter 1 options for this report Machine Name User Name Frequency Total Running Time Filter 2 options for this report Asset Number Board Model Function Health Installed Applications Location Logical Disk Free Space Machine Model Machine Name Operating System Owner Physical Disks Physical Memory Processor Model Report Internet Explorer optimized for Bing and MSN Print Close Window Report Range All Records Application Name UserName Machine Name Minutes Run Frequency Of Use Mozilla Firefox 23 0 1 x86 en US Administrator RUSSELL PC 115 Mozilla Mai
23. ig eee eeeeee Mail Server i mail company com smtp company com SNMP Trap Receiver f 192 168 200 111 snmp company com Reset Form Enter the destination email address the sender s email address and the mail server hostname or IP address Enter the username and password if outgoing email is authenticated Click the Apply button to save changes Use the Test Notifications button to send a test email and ensure your configuration is correct Local Alerting Enabling Local Alerts in the System Alert Matrix causes a tray icon to be displayed and popup windows to appear on the managed system when an alert is generated 1 190 Alert AMT 192 168 100 29 Mon Feb 28 13 15 08 EST 2011 Your physical memory has been modified DIMM 2 CHANNEL B has been added your total memory size has been changed from 2048MB to 4096MB Number of memory pieces has been changed from 1 to 2 piece s Acknowledge Alerts are categorized as asset monitoring events hardware events storage events network events and performance utilization events The user is prompted to acknowledge each alert When the administrator generates a Local Alert report each alert shows whether it has been acknowledged and by which user Central Alert Matrix The Central Alert Matrix is accessed from the drop down menu on the header bar It provides the ability to configure the appropriate notification options for events that are sent to this System Area Manag
24. in the health color The health color will remain in the changed state until the issue is resolved i Green Fully Functional Amber Warning Red Critical Grey System state pending currently unknown Purple System is no longer responding Blue Agent service has been manually shut down Black System has been shut down i a i om ite Wi WE WE oD OU Oo Brown System power state has been suspended Icons There are four icons that represent the type of SyAM System Client software running on the managed system Server System Client Desktop System Client Notebook System Client i 2 ya Tablet System Client 11 Adding Systems to the Management Tree systems must be added to the Management Tree before they can be managed centrally through the System Area Manager You can only add systems that are running the SyAM System Client and may only add those systems up to the limit set by your license key Once a system is added it will automatically unlock the System Client software running on that system which will now send event messages to the System Area Manager software To add a system or discover systems to be added to the System Area Manager choose Add Managed Systems from the drop down menu on the header bar 1 Enter the IP addresses in the From and To fields To add a single system enter the same IP address in the From and
25. on the server running System Area Manager stop the services SyAM Software System Area Manager Web Server and SyAM Software System Area Manager Central Manager Edit the file syam properties located in the c syam jetty syam webapps root web inf folder When finished editing restart the services Default setting smtp_port 25 ssl false Gmail setting smtp_port 465 smtp_ssl true Not reporting IP Address in Alert Email You can modify alerting not to include the IP address in the alert email of the system by changing the value for notificationsDisplaylp from true to false Integration into Enterprise Frameworks System Area Management SyAM MIB The SyAM MIB must be installed into the Enterprise Framework server before it can decipher traps sent from a managed system Please consult your Enterprise Framework application on how to install a 3 party MIB The MIB file is available for download from the SyAM website System Area Management SyAM Integration into Microsoft System Center Operations Manager 2007 2012 SCOM The SyAM Management Pack for Microsoft System Center Operations Manager must be imported into the SCOM server before it can decipher Windows events written by SyAM Management Agents Please consult the SyAM Software Tool Tip Using the SyAM Events Management Pack for instructions on installation and configuration The SCOM 2007 2012 Management Pack file is available for download from the SyAM website 83 C
26. password Power Consumption Information on system power consumption is displayed here for the prior day week and month 89 Number of Hours On total number of hours system is powered on Number of Hours Suspended total hours in suspended power state Number of Hours Powered Off total number of hours system is powered off Powered Off By Client percentage of system shutdowns performed by the System Client Powered Off By User percentage of system shutdowns performed by the user System Uptime How long the system has been running as reported by the operating system Hardware Detail Tab All environmental sensors discovered on your platform are displayed in the Hardware Tab This includes fans temperatures voltages power redundancy loss and physical security The number and type of sensors displayed is dependent upon the system platform and its configuration System Details RUSSELL PC 192 168 200 111 system EB Hardware Hardware Details Current Value Health co Fans RPM System Fan 1018 RPM Normal MCH FAN 5260 RPM Normal F Temperature C Processor Temperature 45 0 C 113 0 F Normal Internal Temperature 32 0 C 89 6 F Normal Remote Temperature 37 0 C 98 6 F Normal HDD Temp 29 0 C 84 2 F Normal WT Voltages v 2 5V 2 522 v Normal VCCP VOLTAGE 1 176 v Normal 3 3V 3 302 v Normal 5V 5 069 v Normal 12V 12 028 v Normal Reset Chassis Intrusion Some hardware platform
27. sensor monitored Platform Event Trap PET SNMP formatted trap received from IPMl enabled server Remote Management Shutdown Reset Wake on LAN and Remote Console IPMI Over LAN AMT Remote Management Remote Console The Remote Console provides the capability of taking control of a managed systems local screen keyboard and mouse directly through the web browser from the System Area Manager Interface Removing a sensor from the System Alert matrix To remove a sensor it must be in a critical state then click on the X to permanently delete this sensor from the alert matrix Removing systems from System Area Manager Tree To remove a system from the System Area Manager Tree select the system and click on the X Reset period The frequency of notifications sent after the initial alert has been sent and if the sensor has not been corrected Restore Physical Sensor Thresholds This will reset to the original sensor threshold values when you click on this button Sample period Time that is used to take CPU and Memory utilization samples Sensor Status Change back to normal When a sensor returns back to within its operating threshold range SyAM Agent Non intrusive monitoring agent configured and managed by the SyAM System Area Manager SyAM System Area Manager Provides monitoring and communications with all managed agents SyAM System Client Non intrusive monitoring agent that can be browsed to directly or managed and config
28. the email information is configured Software Details Tab The Software tab displays detailed information on the processes services applications and drivers installed and running on the system being monitored Installed Applications and Drivers Installed applications are listed with name vendor and version information The list of drivers includes name category version and provider System Details RUSSELL PC 192 168 200 111 system a Network Storage W Software Software Details y Installed Applications Drivers Installed Applications 39 Version Adobe AIR Adobe Systems 2 6 0 19120 Incorporated Adobe Flash Player 11 ActiveX Adobe Systems 11 838 800 94 Incorporated Adobe Flash Player 11 Plugin Adobe Systems 11 8 800 94 _ lt Jir gt Drivers 62 Version Provider Microsoft ACPI Compliant System devices 6 0 6002 18005 Microsoft A System RAS Async Adapter Network adapters 6 0 6001 18000 Microsoft IDE Channel IDE ATA ATAPI 6 0 6002 18005 Microsoft controllers SONY DVD ROM DDU1615 ATA DVD CD ROM 6 0 6002 18005 Microsoft Device drives Maxtor 6VO080E0 ATA Device Disk drives 6 0 6002 18005 Microsoft Fr amiar volume Storane Volumes A N ANN 18005 Microsoft Si 4 Wm Semices Processes gt Windows Event Logs Processes and Services The list of running processes includes the process name process ID and CPU and memory utilization The lis
29. updated via Retrieve Events Tue Sep 10 15 35 17 EDT 2013 The IPMI Event Log provides administrators with the option to clear or purge the log by clicking the Clear Log button Note this action cannot be undone IPMI Event Retrieval The IPMI Event Log provides administrators with the option of retrieving and viewing some or all events recorded for the server and sorting them by type To retrieve all of the events from the IPMI event log stored on the BMC click the radio button next to All To retrieve a subset of events enter a beginning and ending Event ID The beginning Event ID value must be either 0 to retrieve from the beginning of the log or an actual Event ID number You will receive an error message if a non 0 Event ID cannot be found Then click on the Retrieve button The results will be displayed in the detail window at the bottom of the screen Remote Management JF32 192 168 100 166 system State IPMIEventLog IPMI Over LAN IPMI Event Log Version 01 05 Number of entries in log 1412 Time of last log entry Aug 29 2013 11 09 27 AM Time of last log clear Mar 26 1970 4 50 05 PM Free space remaining for log entries 40086 kb Event Log Filtering Options All Event ID Range To iD Timestamp Sensor Type Description Event Type 1409 Aug 29 2013 System Event 83 P1 DTS Therm Mg Asserted Discrete Sensor Type 10 19 04 AM Specific 1410 Aug 29 2013 System Event 83 P1 DTS T
30. wish to enter the Client Access License for 2 Enter the Client Access License number into the box and press Upload CAL 3 The System Area Manager will process the Client Access License and the current limits will be increased to the limits that you purchased 4 If this is the first time you purchased a key for this System Area Manager you will be provided with a support Serial Number and when Support Activation Date The CAL can be manually entered or pasted into the entry box i License Management Support Information Serial Number 00000000 Support Activation Date Current License Configuration Evaluation period expires on Tue Sep 10 12 12 31 EDT 2013 System Type Current Count Current Limit Server 0 2 Desktop Notebook Tablet 0 10 Client Access License CAL Processing Enter Client Access License CAL Number 6cTSh7HZURSFIAIUXRICVGQ Upload CAL Trial License Key Processing Generate License Key File New License Key File Browse Upload License Key Once the CAL has been entered the software will be issued a serial number and Activation Date S License Management Support Information Serial Number 00001038 Support Activation Date Mon Aug 26 12 17 12 EDT 2013 Current License Configuration System Type Current Count Current Limit Server 0 10 Desktop Notebook Tablet 0 10 Client Access License CAL Processing Enter Client Access License CAL Number __ _ ___d 19 Chapter 5 Remote Management
31. 00 152 Operating System Microsoft Windows XP Professional OS Version 5 1 2600 OS Service Pack Service Pack 3 Location Function Asset Number Asset Value Asset Date Installed Owner Machine Model AWRDACPI Serial Number Inventory Number Manufacturer AWARD _ Number of Logical CPUs 1 Processor Model Intel R Celeron R CPU 1 80GHz Number of Memory Banks Used 2 Physical Memory 384 MB Virtual Memory 2 00 GB Number of Logical Drives 1 Total Disk Capacity Available 26 36 GB Installed Applications 72 Installed Drivers 0 Machine Name DG31PR W 7E X86 System State Normal IP Address 192 168 100 150 Operating System Microsoft Windows 7 Enterprise 32 bit OS Version 6 1 7601 OS Service Pack Service Pack 1 Location Function Asset Number Asset Value Asset Date Installed Owner Machine Model DG31PR Serial Number Serial 1234 Inventory Number Asset 1234 Manufacturer Wipro Operating System Summary Report The Operating System Summary Report contains the following information Operating System OS Version OS Service Pack Total Deployed The report can be sorted by Host Name or by IP Address Report on a single machine by clicking the Single System radio button and entering an IP address Report on all machines by clicking the Group radio button and the Report on all systems button Report on selected machines by clicking the Group radio button and enabling Filter 1 and optionally Filter 2 Filter 1 and Filter 2 options
32. 013 09 57 13 Faulting application name w3wp exe version 7 5 7601 17514 time stamp 0x4ce7afa2 Faulting module name KERNELBASE dII System Operating System Event Log Error z723 7 Security Operating System Event Log Failure Audit 25 aie Create Alert To create an event log alert click the Create Alert button for the Application System or Security log Configurable Windows Event Log Alerts Alert Name Application Event Log Log Name Application Event Log Monitoring Settings Check by Percentage Check By Data Size Percent Size 95 4 Event Log Actions Clear Log Save amp Clear Polling Cycle min 1 Reset Period min 120 Add Alert Cancel Ms Enter a percentage of the maximum log file size determined by the operating system ora size in megabytes If the Save amp Clear option is selected the log file will be backed up in the same folder as other event files before the log is cleared Older backup files will be overwritten Once they have been created configurable event log alerts will be listed in the interface where they can be edited or deleted System Details WIN NVGC4H14V89 192 168 100 151 CH System Hardware amp Network Storage ts Software Software Details Installed Applications Drivers gt Semices Processes v Windows Event Logs Application Operating System Event Log Error Ha 2 System Operating System Event
33. Applications Name Vendor Version Installed Drivers Name Category Version Provider The report can be sorted by Host Name or by IP Address Report on a single machine by clicking the Single System radio button and entering an IP address Report on all machines by clicking the Group radio button and the Report on all systems button Report on selected machines by clicking the Group radio button and enabling Filter 1 and optionally Filter 2 57 Filter 1 options for this report Asset Number Board Model Function Health Installed Applications Location Logical Disk Free Space Machine Model Machine Name Operating System Owner Physical Disks Physical Memory Processor Model Unresponsive For Filter 2 options for this report Asset Number Board Model Function Health Installed Applications Location Logical Disk Free Space Machine Model Machine Name Operating System Owner Physical Disks Physical Memory Processor Model Report Internet Explorer optimized for Bing and MSN Print Close Window Machine Name B1 P4SBA XP System State Critical IP Address Domain Workgroup Operating System OS Version OS Service Pack Location Function Asset Number Asset Value Asset Date Installed Owner Machine Model Serial Number Inventory Number Manufacturer Board Number of Logical CPUs Processor Model Manufacturer Clock Speed Model Manufacturer Serial Number BIOS Manufacture
34. Area Manager must be a valid login either to the local system of the server running System Area Manager or to the Active Directory domain to which the server belongs The local user must have Administrator rights on the system the Active Directory user must have Domain Admin rights on the Windows domain The first user logging in after a fresh installation of System Area Manager or after an upgrade from a version earlier than 4 46 will automatically be added as a System Area Manager user and will be assigned to the administrators group for which all available privileges are enabled All other users must be added in Manage Users and Groups User Access Control Users Groups Administrator EEN Administrators Edit User EditGroup Delete Graup Click the Add Group button to create a new user group 109 Add Group x Name Features Modify View No Access System Details System Apply System Information Changes System Power Management Power Management Apply Power Management Changes System GPS Settings BIOS Button BIOS Changes Hardware Reset Chassis Intrusion Network DASH Configuration Storage Manage RAID Controller Software End Processes oO Software Start Stop Services Software Dynamic Monitoring System Alert Matrix Modify Alert Matrix Settings Remote Management Shutdown Restart Wake On LAN
35. Atheros Apple Inc Apple Inc Apple Inc Red Hat Inc Red Hat Inc Red Hat Inc Bluetooth File Exchange v1 5 4 Apple Inc Bluetooth Serial Utility v1 5 4 Bluetooth Setup Assistantv1 5 4 Red Hat Inc Red Hat Inc Red Hat Inc Amnmtin Inn b a e T ek AQ ek eh ek T hs leek es et atk otk hk h ah i Asset Details Report The Asset Details Report contains the following information Machine Name Health State IP Address Domain or Workgroup Operating System OS Version OS Service Pack Location Function Asset Number Value Date Installed Owner Machine Model Serial Number Inventory Number Manufacturer Number of Logical CPUs Processor Model Manufacturer Clock Speed Board Model Manufacturer Serial Number BIOS Manufacturer BIOS Release Date SMBIOS Rev Maximum Supported Memory Memory Slots Sensor Devices Display Adapter Model Memory Monitor Name Serial Number Memory Location Size Label Physical Memory Total In Use Virtual Memory Total In Use Physical Disks Device ID Total Size Device Information Logical Disks Name Type Free Space Space Used Total Size Utilization RAID Controllers installed RAID Controller Model Status RAID Level Capacity Drives Removable Device Name Description Network Adapter Number Description DHCP IP Address MAC Address Slots ID Status Ports Name Speed Installed
36. ID controllers F Software Provides information on OS services processes and installed applications Also provides remote and process management 17 Chapter 4 License Management System Area Manager provides the ability to manage up to 2000 systems from a single user interface The number of systems that can be managed is controlled through a Client Access License CAL The software ships with a 15 day evaluation license that enables full System Area Manager capabilities to a limited number of systems Note If the evaluation period expires you will no longer be able to manage systems but you will still be able to access the License Management screen and enter the Client Access License number License Management Support Information Serial Number 00000000 Support Activation Date Current License Configuration Evaluation period expires on Tue Sep 10 12 12 31 EDT 2013 System Type Current Count Current Limit Server 0 2 Desktop Notebook Tablet 0 10 Client Access License CAL Processing Enter Client Access License CAL Number O Upload CAL Trial License Key Processing To unlock the ability to manage more systems or for continued use after the evaluation period has expired a Client Access License must be purchased To access the License Management screen choose it from the drop down menu on the header bar 1 Open up the License Management screen on the System Area Manager that you
37. MT AUTOMATION 192 168 100 85 Establish AMT Connection Note Your Management Engine ME must be configured to support KVM This requires a processor with integrated graphics such as an i5 Processor Please check your hardware manual for the list of supported processors for the KVM capability Enable KUM Enabled 29 When you click on the Establish AMT Connection you will open up the AMT KVM configuration screen If your system does not have the AMT KVM configured in the ME you will be presented with an error message KVM must be enabled in your management engine Please recheck your ME settings and make sure the KVM is enabled By checking off the Local User Approval Required you will require the user to provide you with the pass code presented on their screen and enter this onto your interface before you can take remote control of their system The timeout is the number of seconds you have to enter this code before the remote connection is closed The KVM Password is the password programmed into the ME this is required to log into the Remote system s KVM The password must be 8 characters and contain upper and lower case numbers and characters Example P sswOrd The KVM Inactivity Timeout is the number of minutes the remote KVM connection will disconnect with the remote system when there has been no mouse or keyboard activity to the remote system through the browser After you have applied the password and settings yo
38. Machine Name 55 Report Internet Explorer optimized for Bing and MSN ie a http 192 168 100 151 3930 syam reports SubCMD html amp CMD report amp reportType 2 amp report_on_inactive i J cose wnaow installed Applications Name Activity Monitor Activity Monitor Address Book Address Book Adobe Photoshop CS3 AirPort Admin Utility AirPort Admin Utility AirPort Setup Assistant AirPort Setup Assistant alacarte Simple menu editor for GNOME alsa utils Advanced Linux Sound Architecture ALSA utilities Apple Application Support Apple Mobile Device Support Apple Software Update Applet Launcher aspell A spelling checker aspell en English dictionaries for Aspell Atheros Client Installation Program Audio MIDI Setup Audio MIDI Setup Automator bc GNU s bc a numeric processing language and dc a calculato bind libs Libraries used by the BIND DNS packages bind utils Utilities for querying DNS name servers Bluetooth File Exchange Bluetooth File Exchange Bluetooth Serial Utility Bluetooth Setup Assistant bluez gnome Bluetooth pairing and control applet bluez hcidump Bluetooth HCI protocol analyser bluez utils Bluetooth utilities Mariner Version Vendor Apple Inc Apple Inc Apple Inc Apple Inc Adobe Systems Incorporated Apple Inc Apple Inc Apple Inc Apple Inc Red Hat Inc Red Hat Inc Apple Inc Apple Inc Apple Inc Apple Inc Red Hat Inc Red Hat Inc
39. Storage Events Network Events Performance Utilization Events Filter 2 options for this report IP Address Machine Name User Name Domain Report Internet Explorer optimized for Bing and MSN Print Close Window 2013 Aug 25 11 55 2013 Aug 26 11 55 RUSSELL PC 192 168 200 111 Mon Aug 26 11 26 33 EDT 2013 Voltage 3 3V 3 302 exceeded critical threshold 3 000 RUSSELL PC 192 168 200 111 Mon Aug 26 11 26 33 EDT 2013 Voltage 2 5V 2 522 exceeded critical threshold 2 000 RUSSELL PC 192 168 200 111 Mon Aug 26 11 38 01 EDT 2013 Voltage 3 3V 3 302 exceeded critical threshold 3 000 RUSSELL PC 192 168 200 111 Mon Aug 26 11 38 01 EDT 2013 Voltage 2 5V 2 522 exceeded critical threshold 2 000 RUSSELL PC 192 168 200 111 Mon Aug 26 11 50 12 EDT 2013 Voltage 2 5V 2 522 within normal threshold RUSSELL PC 192 168 200 111 Mon Aug 26 11 50 12 EDT 2013 Voltage 3 3V 3 302 within normal threshold Acknowledged Acknowledged Acknowledged Acknowledged Acknowledged Acknowledged Mon Aug 26 11 55 23 EDT 2013 67 2013 Aug 26 11 26 2013 Aug 26 11 26 2013 Aug 26 11 38 2013 Aug 26 11 38 2013 Aug 26 11 50 2013 Aug 26 11 50 Application Utilization Report The Application Utilization Report contains the following information Application Name User Name Machine Name Minutes Run Frequency Of Use The report can be sorted by Application Name User Name or Machine Name The administrator can
40. To fields To discover systems across a network address range enter the lower IP address in the From field and the higher IP address in the To field It is recommended to keep the IP address range dense The longest wait times occur when trying to sample IP addresses that are not in use 2 Enter the Location and Function that is to be applied to the discovered systems These values are used in grouping and sorting of the tree 3 Click the Apply button 4 You will now see a status of the addition scan saying how many systems have been scanned out of the total to be scanned 5 You can cancel the scanning by pressing the Cancel button 6 Once discovery has been completed the Status will show the number of systems successfully added Add Managed Systems Add Managed Systems Remove Managed Systems Add Systems to be Managed You may add systems up to the maximums permitted by your license Select License Management for details on licensing IP Address Range From 192 168 100 158 To 192 168 100 158 Enter the information to be used for grouping the managed systems within the tree Location Function Apply Status Completed on Mon Aug 26 12 19 29 EDT 2013 1 systems were added Changing to which System Area Manager the system reports Remove the system from the first System Area Manager tree to stop the system from reporting Once this is done add the system to the second System Area Manager tree by following the i
41. WIN98 SEC IMG FDISK EXE FORMAT COM LABEL EXE MEM EXE HOY EXE EXE EXE SCANDISK INI com XCOPY32 IMEM SCANREG DISPLAY FIND XCOPY3Z ITEXTRACT SMARTDRY CONFIG Connected to 192 168 200 21 58900 online Chapter 6 Central Event Logging All systems being managed by System Area Manager systems present in the Management Tree have their events automatically recorded in the System Area Manager Event Log Each event is dated and lists the location of the event by system name IP address and category storage network hardware etc Event Filtering The Event Log screen provides sorting and filtering options for viewing events Event Log Event Log Sorting List events for a Date y Group Single System Jf JIL Group Filtering Event time range Last 24 hours From a am Jf E To ba ian Iw Ti Filter 1 Hardware Events Type Health All v Critical v V Enable Filter 2 Filter 2 D meetthe following DO NOT meetthe following Operating System v iss MacOS X isc contains _ Generate XML Generate HTML Choose the Sorting Date Event Type Host Name IP Address Group or Single System IP Address Time Range Last 24 Hours Last 7 Days Last 30 days All Or choose a Date Range From To Next you can choose from Filter 1 All Events Asset Monitoring Events Hardware Events Logical Disk Utilization Events 49 Network
42. X39 PPC 192 168 100 155 MacOS X G4 0SX411 192 168 100 154 Mac OS X PPC local Red Hat Enterprise Linux Server release 5 7 rh57 auto 192 168 100 159 Tikanga WIN8SAUTO 192 168 100 156 Microsoft Windows 8 Enterprise 64 bit Nashua Mon Aug 26 11 13 32 EDT 2013 Asset Summary Report The Asset Summary Report contains the following information Machine Name Health State IP Address Operating System OS Version OS Service Pack Location Function Asset Number Value Date Installed Owner Machine Model Serial Number Inventory Number Manufacturer Number of Logical CPUs and type Total amount of Physical and Virtual Memory installed and number of memory banks used Number of Logical Disks and capacity available RAID Controllers installed Number of Installed Applications Number of Installed Drivers The report can be sorted by Host Name or by IP Address Report on a single machine by clicking the Single System radio button and entering an IP address Report on all machines by clicking the Group radio button and the Report on all systems button Report on selected machines by clicking the Group radio button and enabling Filter 1 and optionally Filter 2 Filter 1 and Filter 2 options for this report are the same as for the Asset Details Report 61 Report Internet Explorer optimized for Bing and MSN Print Close Window Machine Name B1 P4SBA XP System State Critical IP Address 192 168 1
43. a e ESEE 49 Event ICING sie sets tk taht da at ei ite shag MNO ie ide Ea caldera adia dig EEEE eE 49 MIGWANIG EVOM eso ene estinets Deda tne nsaticts andad shots acts du dauenee negsicns andad anne iw aa ae e ON 51 Deleting Events from the Event LOG tiscictrnssccatncarcsarstergeathvenetarnpaaweatancas sain nngeat EEEE L NE EE 52 Ohapter z 1 alice bi 91011 a0 seritta a e a a e a a EN 53 REDO LV DCS ee A E E N E EE 53 REDOTERINONN Ora i a a a a a i a N setae csaantea Miceawadeeria tees 54 Application Suminary ReEpOhsensasn A a A A T ATN 55 Asset Detalls Repor ndean a E E E 57 PSSOU LISUCDOM ceiien en E a E E OE 60 ASSEU oummay ReDo aaee E E A E AE E EAA vera AEE E A 61 Operating System Sumay REDOM sorsa a E a otece este aexeeourare ested an aaseeras 63 UsorAddt FCDOM eena a E cuamedareeviadiecnn Souder eden cedaemateta oeimehedes 64 Local Alert RODOM i laedere iad ene eaea araar a deme therm aeara a prat eat mses ered etna eee aa 66 Application Uii zaton REDO xs sicwars sasaxnentooaiatasanen ne aduves eeccanararstanese tangsareestenocatevastned tessa secsoso lt stanag austen seaenteesnsenverareinieosiaunes 68 Power Ho rs Summary FRO DOM sa ssc see see asec ck gc eda os passa Sa A again eased ce Sea ga eae eee ia 70 Power OWES Detall REDOM Sest eaa r a e a rasta bral aisd aveaictnat natin sedate E 72 Chapter 8 Registering With SiteManager isoa kene a EEEE EEEa E E EARE E E 74 Chapter 9 Contiquring system and Central AlenS ss3icax
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45. ail Password aoeeoe Mail Server mail syamsoftware com smtp company com SNMP Trap Receiver 192 168 200 111 snmp company com ECO ee 75 Monitored Sensor Types Physical Sensors A Security IfAwhen the system chassis is opened the intrusion will trigger a sensor alert provided that the connected board BIOS support this information reporting F Fans Monitored for rotational speed provided the fan is connected to a board BIOS that supports the information reporting Voltages Monitored for the functionality that the connected board BIOS supports Temperature Monitored for the functionality that the connected board BIOS supports Thermal Controlled Fans Monitored for rotational speed and alerts when the CPU Temperature exceeds the defined threshold and the fan is not spinning Provided for a defined set of motherboards supporting this feature Wattage Utilization Monitored for power consumption provided that system hardware supports this information reporting ve Redundant Power Loss Monitors IPMI managed servers and alerts upon when redundant power systems lose their redundancy Logical Sensors Network Adapters Monitors Ethernet operational state Mi Physical Disks Monitors the presence and percent usage of a physical disk in the system and or a RAID Set available to the operating system through a RAID controller Lo
46. arning state occurs Reset Period When a logical sensor transitions to a warning health state an event is raised and alerts are sent according to the Warning Alerts settings The reset period is the amount of time during which no additional alerts will be issued after the initial alert Removing a Sensor Instance from the System Alert Matrix When a sensor instance such as a specific logical or physical disk has been removed from the system or has otherwise entered a critical state it is displayed in red and an X appears next to it Click on the X to permanently delete this sensor instance from the alert matrix Only do this if the instance is not being replaced Once the sensor has been replaced it will automatically be monitored and the new health state will be represented Hardware and Software Changes Alerts can be generated whenever the system hardware or software configuration is changed Service Process and Event Log Monitors Monitoring of system services processes and Windows event log files can be configured on the system s Software tab 79 Notification Settings Configuring email alerting Notification Settings Email Address i admin company com admin company com SMS Pager Address itemergency company com System Area Manager 192 168 100 158 192 168 1 1 Username H Sai Username Sender s Email Address itadmin company com Local Admin company com Sender s Email Password
47. choose the product version you wish to install or double click the downloaded SyAM executable Then just follow the Install Wizard instructions 2 Choose the language of the user interface 3 Choose the destination folder This cannot contain any spaces in the name 4 Do not change the RMI port default value of 10999 unless you know that port number is already in use 5 To enable security through 128 bit data encryption from the SyAM Server Web Server to the browser choose the SSL option default No 6 After the installation has finished the SyAM services will start and dynamically discover and configure your system s monitoring environment Firewall Security The following ports must be opened if you are using a firewall on your Linux system They are automatically opened on Windows operating systems during the installation 3894 Used for Agent management service 3895 Used for Central management service 3930 Used for Web server service 5800 Used for Remote Console access from System Area Manager 5900 Used for Remote Console access from System Area Manager 58900 AMT SOL Session 1 58901 AMT SOL Session 2 58902 AMT SOL Session 3 Uninstalling System Area Manager Windows To remove System Area Manager from the Windows system 1 In Control Panel select Programs and Features Uninstall or change a program 2 Highlight SYAM System Area Manager and select Uninstall You will be
48. d for some managed systems the grouping function will display the systems as Ungrouped as the name for the location or function Filter ai pene a pees El Show All Matching Systems E Start Groups As Collapsed v Ungrouped X B1 P4SBA XP 192 163 100 152 X 0G31PR W7E X86 192 168 100 1 W X HP PC 192 168 200 833 X WINSAUTO 192 168 100 156 X rh57 auto 192 168 100 159 X G4 OS5X39 PPc 192 168 100 155 X G4 0SX411 PPc local 192 168 10 15 If Server Desktops and Notebooks are being monitored the Subgroup option will be displayed By clicking on the Subgroup check box the tree will be shown where the sorting within the chosen group will show the all Servers first then Desktops and then Notebooks If Subgroup is not chosen then the sorting will be in the chosen order without any sub grouping of server desktop notebook The administrator can use the Filter By to choose to only show systems at a specific Health State Filter B Group b mer El Show All Matching Systems E Start Groups As Collapsed X rh57 auto 192 168 100 159 Expanding the System Area Manager Tree System Area Manager provides administrators with an overall view of managed systems and the capability to drill down to each system and individual components Click on the name of the operating system function or location to expand the list of systems in each group The names and IP addresses of each system will be displayed i
49. e Send Command DASH connection successful 3 Choose a power option If the system state is On clicking the Power Off button will cause a shutdown You can also click the Power On radio button if the system state is Off or the Power Reset button if the system state is On followed in either case by clicking the Send Command button The result of the chosen power command will be displayed at the bottom of the screen Operation successful Power Reset 4 When finished you must disconnect the DASH session by clicking the DASH Configuration tab then clicking the Disconnect Session button Remote sessions will be left connected if they are not disabled DASH Configuration DASH Remote Management DASH Configuration IP Address 192 168 200 75 Username Password Status Connected EGH Disconnect Session Launch DASH Console DASH connection successful 5 Once disconnected the system status will update to Not Connected E DASH Configuration J DASH Remote Management DASH Configuration IP Address 192 168 200 75 Username Administrator Password seccccces Status Not Connected Apply Launch DASH Console Operation successful Disconnect Session DASH Serial Over LAN With Serial Over LAN you can access the system during its boot sequence enabling you to access the system BIOS to make any needed changes Serial Over LAN is only available as the system powers on
50. ed Number of Hours Off Powered Off by Client Powered Off by User Watts The Power Hours Detail Report includes information on individual systems which is not included in the Power Hours Summary Report Choose the time period to be covered by the report either by clicking the radio button for the drop down menu and making a selection from the menu Last 24 hours Last 7 days Last 30 days All or by clicking the radio button to specify From To and entering dates Report on all machines by clicking the Report on all systems button Report on selected machines by clicking Report on all systems that and enabling Filter 1 and optionally Filter 2 Filter 1 and Filter 2 options for this report are the same as for the Application Summary Report Report Internet Explorer optimized for Bing and MSN rn J ciosewinaow 2013 Aug 19 00 00 2013 Aug 26 00 00 Machine a Numberof NumberofHours Numberof Powered Powered Name Location Hours On Suspended Hours Off Off by Client Off by User RUSSELL PC X3468 2K03 i X64 Total 40 25 Watts Mon Aug 26 11 27 45 EDT 2013 73 Chapter 8 Registering With Site Manager The System Area Manager can be connected to the Site Manager In order for the secure management communication to be enabled you must register the System Area Manager to the Site Manager To do this choose Site Manager Registration from the drop down menu Enter the IP Address for Site Manage
51. ed system s BMC over the LAN Remote Management GZP07 192 168 100 170 PM Event Log IPMI Over LAN IPMI Over LAN Chassis Options IPMI Over LAN Status Connected Username ADMIN Power Off Password Power On IP Address 192 168 100 244 Power Reset entity IPMI Watchdog Settings Status Disabled x Inactivity Timer After 15 Minutes v Action to be taken Shutdown v Apply Settings IPMI Event Log Version p Number of entries in log 1896 Time of last log entry Sep 17 2013 6 46 28 AM Time of last log clear Dec 31 1969 7 00 00 PM Free space remaining for log entries 31374 kb Clear Log Event Log Filtering Options All Generate CSV ID Timestamp Sensor Type Description Event Type Last updated via Connect Tue Sep 17 12 46 31 EDT 2013 Once connected you can perform the following options Power Off This will perform a forced power off not a graceful shutdown The operating system may or may not receive notification and shut down this varies by hardware platform Power On This will perform a forced power on Power Reset This will perform a power reset not a graceful reset The operating system may or may not receive notification and shut down this varies by hardware platform Identify This will light the identification LED of the system This feature is not supported in all hardware platforms Event Log The IPMI Event Log is accessed in exactly the same manner described above
52. ement For supported systems with SyAM System Client 4 50 or newer the GPS Management button is displayed System Details ELITEBOOK8570W 192 168 200 47 System System Details System Information Machine Name ELTTEBOOK8S70W Asset Number User Asset Date Installed Domain Workgroup w Asset Value Manufacturer Hewlett Packard Owner Machine Model HP EliteBook 8570w Location Serial Number 5CB2242697 Function O Inventory Number Client Version V4 52 480 BL6644 3420 2363 Open A Operating System Microsoft Windows 8 Enterprise 64 bit OS Version 6 2 9200 GPS Management OS Service Pack Power Management Board BIOS Manufacturer Hewlett Packard Manufacturer Hewlett Packard Model 1768 Revision 68IAV Ver F 03 Serial Number PCZUTA27V25049 Release Date July 6 2012 Sensor Devices ACPI SMBIOS Rev 2T CPU Processor Model Intel R Core TM i7 3820QM CPU 2 70GHz Clock Speed 2701 Mhz Manufacturer Genuinelntel Number of Logical CPUs 8 Total CPU Utilization Enabling the GPS Management feature causes an email to be sent when a system has been off the network for a specified period of time The email specifies the system s current location Subject ELITEBOOK 192 168 10 34 GPS Email Notification Date Mon 11 Mar 2013 15 15 02 0400 From 2udit syamsoftware com To audit syamsoftware com ELITEBOOK 192 168 10 34 Mon Mar 11 15 15 43 EDT 2013 GPS Email Not
53. er from all of the systems it is managing Notifications can be configured to be sent via email or SMS Pager and can be assigned to administrator one or two for each type of event in addition to sending SNMP Traps Types of monitored events Jae Platform Event Traps PET s PET 1 0 formatted SNMP traps received are converted to plain text and alerted upon Hardware Events When a threshold is exceeded by a physical component within the system Hardware Events include physical chassis security fan speed variation chassis temperature fluctuation voltage fluctuation or power redundancy loss io ich E Network Events Network connectivity is lost due to an adapter failure Storage Events A logical disk has reached its utilization threshold a logical or physical disk is lost removed or not functioning or a removable disk has remained present on the system for an extended period of time and may cause boot up issues a Performance Utilization Events CPU or memory utilization threshold has been exceeded oj Asset Monitoring Events Server System Client records an inventory of the system components being monitored i e CPUs Memory Disks Software applications installed or removed etc and compares it each time the system is booted Any discrepancy in the information when the agent is started is reported as an asset monitoring event 5 system Absent Events When the Sy
54. ert will attempt to restart the service if it is not running If the service is found to be not running for a second time during the Reset Period an alert will be generated System service alerts are created in the same way as process alerts Click the radio button to the left of the service name then click Create New Alert Create New Alert x Alert Name Plug and Play Name PlugPlay Description Plug and Play Polling Cycle min 1 v Sample Period min T Reset Period min 120 Add Alert Cancel Alert Name Polling Cycle and Reset Period are the same for services as for processes Service alerts also include the Sample Period which is the number of minutes System Area Manager will wait to send an alert in order to give the service sufficient time to start Once they have been created configurable process and service alerts will be listed in the interface where they can be edited or deleted System Details WIN NVGC4H14V89 192 168 100 151 system MB Hardware ai Network W Software Software Details gt Installed Applications Drivers v Services Processes Processes 48 Memory K System Idle Process 0 93 24 a System 4 0 300 smss exe 228 0 1072 csrss exe 312 0 4512 F 4 ut gt Enel Process Create New Alert Configurable Process Alerts 1 Alert Name Process Name Status sqiwriter sqiwriter exe Running Services 144 Description Start
55. firm this action Wake on LAN Wake on LAN capability allows central administrators to power up a WOL enabled managed system In order for Wake on LAN to function properly the administrator must have enabled this capability within the managed system s BIOS To wake a system the system must be in the Shutdown health state e The IP address and MAC address of the system is automatically populated by the System Area Manager e Click the Wake System button to wake the system remotely The administrator can change the MAC Address and IP Address of the network connection to be notified with the WOL command Use this when the managed system is reporting to the System Area Manager on the non WOL enabled network adapter Note that System Area Manager will need to be able to access the WOL enabled Network adapter for this function to work Wake on LAN IP Address 192 168 100 150 Subnet Mask 255 255 255 0 MAC Address loo 1 co l D4 F7 l 43 _ Wake System Remote Console Remote Console provides the capability of taking control of a managed system s local screen keyboard and mouse directly through the Server Desktop System Client interface To access the Remote Console select the system from the Management Tree then click the Remote Management icon to open the remote management screen The bottom section of the screen shows the Remote Console status and Enable Disable and Launch Console buttons
56. for this report are the same as for the Asset Details Report e Report Internet Explorer optimized for Bing and MSN a Le Operating System OS Version OS Service Pack Total Mac OS X 10 3 9 Mac OS X 10 4 11 ita eee Windows 7 Enterprise 6 17601 Service Pack 1 Microsoft Windows 8 Enterprise 64 bit Microsoft Windows XP Professional 6 2 9200 5 1 2600 Serice Pack 3 Red Hat Enterprise Linux Server 2 6 18 274 e1I5 1 SMP Fri Jul 8 2 6 18 274 el5 1 SMP Fri Jul 8 release 5 7 Tikanga 17 36 59 EDT 2011 17 36 59 EDT 2011 Mon Aug 26 11 15 04 EDT 2013 63 User Audit Report The User Audit Report contains the following information User Name Machine Name IP Address Domain or Workgroup Date Action Choose the time period to be covered by the report either by clicking the radio button for the drop down menu and making a selection from the menu Last 24 hours Last 7 days Last 30 days All or by clicking the radio button to specify From To and entering dates Report on all machines by clicking the Report on all systems radio button Report on selected machines by enabling Filter 1 and optionally Filter 2 Filter 1 options for this report e User Name e Machine Name Filter 2 options for this report Operating System Location Function Health Installed Applications Logical Disk Free Space Asset Number Owner Machine Model Board Model Physical Disks Physical Memory Processor Model Machine Name
57. g allows administrators to retrieve and view all events occurring and reported by a specific server In order to access the IPMI Event Log the system must be IPMl enabled and running a valid version of Server System Client Fields included in this screen are e IPMI Version Number of entries in the log Last time an entry was made in the log Time of last log clear Free space Remote Management JF32 192 168 100 166 system State IPMIEventLog IPMI Over LAN IPMI Event Log Version 01 05 Number of entries in log 1412 Time of last log entry Aug 29 2013 11 09 27 AM Time of last log clear Mar 26 1970 4 50 05 PM Free space remaining for log entries 40086 kb Event Log Filtering Options all Event ID Range to Retrieve Events Generate CSV D Timestamp Sensor Type Description Event Type 1 Apr 14 2012 Event Log 07 System Event Lo Asserted Discrete Sensor Type 8 48 27 PM Disabled Specific 2 Apr 20 2012 OS Critical Stop 00 Asserted Discrete Sensor Type 4 01 10 AM Specific 4 Apr 20 2012 System Event 83 P1 DTS Therm Mg Assented Discrete Sensor Type 4 01 17 AM Specific 5 Apr 20 2012 System Event 83 P1 DTS Therm Mg Asserted Discrete Sensor Type 4 01 35 AM Specific 6 Apr 20 2012 System Event 83 P1 DTS Therm Mg Asserted Discrete Sensor Type 4 01 59 AM Specific 7 Apr 20 2012 Critical Interrupt 05 Asserted 4 02 03 AM X tls mT Last
58. gical Disks The percent of capacity used by the logical disk formatted and mounted by the operating system is reported If the disk has not been formatted it will be reported as a failed disk Removable Device Removable devices that are represented to the operating system will be reported as mounted as long as they are present in the system Managed RAID Controller RAID Controller health Total CPU utilization Percentage of CPU usage k Total Memory utilization Percentage of Physical and Virtual Memory usage I Memory Error Rate Number of Single and Multi Bit errors that have occurred requires ECC memory and support by the server board Hardware Change Monitors changes to system hardware configuration software Change Monitors changes to installed programs re ats Service Monitor Monitors state of a system service ai Process Monitor Monitors state of a process as Windows Event Log Monitor Monitors file size of a Windows event log T1 Notification Settings When a system is managed from the System Area Manager it enables users to modify any of the thresholds sample periods reset periods and notification methods It also enables alerts to be sent via the other notification methods such as SMS pager Local Alerts SyAM System Area Manager central alerting SNMP Trap or writing the event to the System Event Log Note this System Even
59. hapter 10 Accessing System Information System Detail Tab The System Tab displays detailed information on the system s configuration including BIOS vendor information operating system location machine name function memory and CPU utilization etc Administrators can choose to enter additional system information by filling in the fields at the top of the screen The system s power management policies can be viewed and re configured remotely by clicking on the Power Management button System Details RUSSELL PC 192 168 200 111 E system Storage System Details System Information Machine Name RUSSELL PC Asset Number User m Asset Date RUSSELL PC Administrator ESE __ Domain Workgroup jest lab local Asset Value o Manufacturer WIPRO Owner Machine Model D945GLF2 Location Serial Number abc123 Function Inventory Number Client Version V4 52 300 BL6592 3420 2363 Open A Mi 3 so Operating System e Windows Vista Business OS Version 6 0 6002 OS Service Pack Service Pack 2 Power Management Board BIOS Manufacturer Intel Corporation Manufacturer Intel Corp Model D945GCLF2 Revision LF94510J 864 0137 2008 1218 1815 Serial Number AZLS8330022E Release Date December 18 2008 Sensor Devices LPC47M997 SMBIOS Rev 2 4 CPU Processor Model Intel R Atom TM CPU 330 1 60GHz Clock Speed 1596 Mhz Manufacturer Genuineintel Number of Logical CPUs a Total CPU Utilization 17 Memo
60. herm Mg Asserted Discrete Sensor Type 11 08 44 AM Specific 1411 Aug 29 2013 System Event 83 P1 DTS Therm Mg Asserted Discrete Sensor Type 11 08 44 AM Specific 1412 Aug 29 2013 System Event 83 P1 DTS Therm Mg Asserted Discrete Sensor Type 11 09 27 AM Specific Last updated via Retrieve Events Tue Sep 10 15 38 28 EDT 2013 The ID values assigned to events are generated by the IPMI controller and are dependent on how the system s firmware has been configured As a result the Event ID may differ by server platform Generate CSV This button retrieves the events and saves them to a CSV file 35 IPMI Over LAN Server System Client can provide IPMI Over LAN power management and event log capabilities when the system is in either an operating system present or absent state You must first configure the BMC s IP address and Password using the vendor provided utilities before you can utilize this IPMI Over LAN feature Enter the user name password and IP address of the BMC for the managed system then click on the apply button to save this data Remote Management GZP07 192 168 100 170 J pM Event Log IPMI Over LAN IPMI Over LAN Chassis Options IPMI Over LAN Status Not Connected Username ADMIN Password IH pyar On IP Address 192 168 100 244 EZE Pozar Of Once you have saved the user name password and IP address click the Connect button to access the manag
61. ification http maps googleapis com maps api staticmap size 102 4x7 68 maptype roadmap m arkers color red 7 Clabel I187C42 82506 73 71 36775S 7 sensor true Time Sat Mar 09 18 27 50 EST 2013 Latitude 2 8250 73000 Longitude 71 3677596667 Altitude 76 9470000000 Radius Error Margin 250 0000000000 Altitude Error Margin i3 0000000000 Tracking URL http maps googleapis com maps api staticmap sise 102 4x7 8imaptype ro admap markers color red 7Clabel1 A87C42 8250 73 71 3677SS67 marker s color red 7Clabel B87C42 82501345 71 36 76 93S57 marker s color red 7Clabel C 7C42 82500655 71 3 768S83 sensor true Tracking History A Sat Mar 09 18 27 50 EST 2013 B Sat Mar OS 18 28 50 EST 2013 C Sat Mar OS 18 29 50 EST 2013 On the GPS Management page configure email setting specify the number of days 1 to 30 the machine must be off the network before notifications are sent and the number of hours 1 2 6 12 24 or 48 between notifications GPS Management ELITEBOOK8570W 192 168 200 47 GPS Management M System GPS Management Details Recipient Email Address litsdmin4 sysmsoftware com Sender Email Address admin syamsoftware com Sender Email Username adminxx syamsoftware com Sender Email Password assscscccco Sender Email Server smtp syamsoftware com Number of days off network before email notifications start E Email Notificat
62. ing the drop down box Different actions can be set at different times for each of the days of the week Only one action per day can be scheduled Press the Apply Button to save the changes made Defined applications to not shutdown if running You can enter the name of an application if found to be running it will not perform the scheduled shutdown To add an application Enter the name of the application executable and press the Add Application button To remove an application click on the radio button next to the application you wish to remove and press the Remove Application button Check for Keyboard Mouse Activity This is the time period that is checked before attempting to perform a scheduled shutdown Shutdown Countdown Timer This is the time period that the user is presented to cancel the scheduled shutdown Wait Period before Rechecking This is the time period that the agent will wait before attempting to perform the scheduled shutdown Number of Attempts to Shutdown This is the number of attempts the agent will attempt to perform the scheduled shutdown for that day System Security User Log Off Lock Screen Settings This feature is used to secure a system against unauthorized access when the user is not present Use the drop down menu to enable the feature and select the inactivity timeout period Then choose either to force a logoff of the currently logged in user or lock the screen requiring the user to re enter a
63. ion Frequency hours t ETE Disable GPS Tracking Send GPS Email Now Power Management Tab The Power Management tab lets the user display and reconfigure power management policies for the managed system 87 Power Management SYAMAPPLIANCES 192 168 200 10 Power Management System Power Management Details Power Plan Name Display Off Power Always On Timeout Settings When computer is AC Main Turn off monitor After 1 Min v Turn off hard disks Never System standby Never Hibernate Never Hybrid Sleep Enable v Scheduler Settings Schedule No Action Shutdown Restart Hibernate Execute Time Sunday 3 Monday Tuesday Wednesday Thursday Friday Saturday Defined applications to not shutdown if running Check for keyboard mouse activity 15Min v smaagent exe Shutdown countdown timer 2Min v Wait period before rechecking 30 Min v Number of attempts to shutdown 4 v Enter application executable name Add Application System Security User Log Off Lock Screen Settings ou pisaha if a defined application is running the screen may be locked or the user forced to log off Check for Inactivity Usable 5 Force Logoff Lock Screen Prior Day Prior Week Prior Month Number of Hours On 24 168 300 Number of Hours Suspended 0 0 0 Number of Hours Off 0 0 156 Powered Off By Client 0 0 100 Powered Off By User 0 0 0 Total Wattage Used 419 2939 5186 System Uptime 1 hour 14 min
64. laces tw Libraries Documents a Music Pictures E Videos Mi DG31PR W7E X86 amp Local Disk C th Network J 12 items d docs java d system_monitor S PortConfig bat B rel notes ico ga remote console ico Z syam ico _ unins000 dat g unins000 exe user manual ico version ini xp sp2 ico Windows 7 Build 7601 apa oi For Windows systems the Remote Console function offers a File Transfer option To transfer files to and from the system you are accessing via Remote Console click the File Transfer button at the top This will open a Remote Console File Transfer window eaj LOCAL MACHINE Root C Local Disk REMOTE MACHINE Root i C C Recycle Bin Recycle Bin 0c81060356ced32b8a45197acc adobe photoshop cs3 1b266fbafc7f2348fbfeb2e0 Boot Config Msi Documents and Settings Receive Documents and Settings dotnetupgrade lt lt e191df5e891c61aaa034 EbuDITmpDir PerfLogs images Delete Program Files Intel File ProgramData mist Recovery MSOCache New SetHomepage PerfLogs Folder SyAM Program Files System Volume Information ProgramData temp reader11 UpdatelEDefault SetHomepageDefault Users SyAM Windows System Volume Information autoexec bat temp config sys TES v Maitre hiberfil sys Total Files Folders 33 Pulldown to view history Navigate to the file o
65. m State On Power Off Power On Launch SOL Enter BIOS Setup Power Reset Enable USB Redirect Indicate drives and or images on the System Area Manager system Image Select Image e eje i H He ery WINS8SEC IMG _________ ee eR RIM DASH connection successful ISO images will appear as CD devices on the Windows client system Soa Se m gt Computer gt v Search Computer p Organize v System properties Uninstall or change a program Map network drive Open Control Panel Bz fil 49 Favorites 4 Hard Disk Drives 1 BB Desktop Local Disk C Downloads SE Recent Places 21 5 GB free of 37 1 GB 4 gt Libraries gt E Documents b a Music b Pictures gt amp Videos 4 Computer gt amp Local Disk C gt amp CD Drive E T b Gu Network A IPMSB DA Workgroup WORKGROUP Memory 4 00 GB Processor Intel R Core TM i5 23 IMG images will appear as floppy disks on the Windows client system Os Ml gt Computer v 4p Search Organize v System properties Uninstall or change a program Map network drive Open Control Panel S 0 Fe Favorites 4 Hard Disk Drives 1 BB Desktop Local Disk C ik Downloads P 2 Recent Places 21 5 GB free of 37 1 GB 4 Devices with Removable Storage 1 oo Libraries B Documents d Music t Pictures H videos jE Computer amp Local Disk C tu Network r IPMSB DA Workgroup WORKGROUP Memory 4 00 GB
66. m for it to discover the new Managed RAID Controller Please check the release Notes for the list of RAID Controller compatibility for the version of software you are using Managed PCI RAID controllers can be configured with SyAM System Area Manager Server Navigation begins from the Storage Details tab 93 System Details SUPERMICROX7DVL 192 168 100 116 Storage Storage Details Total Size Free Space Space Used PF A1 OMB 0 MB 0 MB 0 C NTFS 141 42 GB 53 31 GB 88 11 GB 62 D 0 MB 0 MB 0 MB 0 Controller maL SI MegaRAID SAS 9260CV 8i Controllers Manufacturer Description Intel Intel R 631xESB 6321ESB Ultra ATA Storage Controller 269E Standard IDE ATA ATAPI controllers IDE Channel co Intel Intel R 631xESB 6321ESB 3100 Chipset Serial LATA Otarsan Cantra Click on the RAID Controller to open up the RAID Controller window RAID Controller Details Screen The RAID Controller screen is divided into 4 parts RAID Controller Details Displays the controller model firmware version Cache if present Number of Bus ID BIOS Version BBU Presence and Max Devices per Buses RAID Set Details Displays the current RAID sets configured on this controller including their description RAID Set and Status Normal Init Rebuild Degraded Failed A RAID Set also called a RAID Array appears to the operating system as a physical disk Physical Drives Displa
67. mage chose one of the four options Floppy Image Floppy Drive CD DVD Image or CD DVD Drive you want the system to boot from and click Send Command 27 Remote Management AMT AUTOMATION 192 168 100 85 E AMT Configuration E AMT Remote Control AMT Remote Control Current Power State 0 GO working Power On Normal Boot Power Reset PXE Boot Force Hard Drive Boot Power Cycle Reset 7 d Drive Boo Launch SOL Session Enter BIOS Setup V Enable IDE Redirect Indicate Bootable Drives and or Images on the System Area Manager system CD DVD Device DA Image Floppy Device Image Send Command Last updated via Establish AMT Connection Tue Sep 17 09 03 44 EDT 2013 When using either a Windows or Linux System Area Manager you need to use the correct corresponding Windows or Linux syntax for the Floppy disk device and CD ROM device If you are unsure of what the logical letter of the CD ROM device is browse to the Storage screen of the System Area Manager System Area Manager running on a Windows Operating System Floppy Device Drive a Floppy Device Image ___c win98dos img or c win98doscd iso CD Rom Device Drive d CD Rom Device Image c win98doscd iso System Area Manager running on a Linux Operating System Floppy Device Drive dev fd0 CD Rom Device Drive dev hda AMT KVM If you have an AMT 6 or above capable system you will be presented with a 4 AMT Tab called AMT KVM Remote Management A
68. mal threshold 100 156 Mon Aug 26 10 17 00 EDT 2013 Temewetwe HOO Temp J 35 exceeded critical threshold X B4 P4GRA KP 642 168 100 159 Mon Aug 26 10 13 50 EDT 2033 Reset sved X rheSP gt sate 107 162 100 130 CPU Utihzation Total CPU 90 exceeded warn Mon Aug 26 10 07 00 EDT 2013 eens 90 To 196 ex Nr i aa CFU Utilization Total CPU 97 exceeded warning Mon Aug 26 09 36 13 EDT 2013 onus on m one CPU Utilization Total CPU 95 exceeded warning Mon Aug 26 09 20 50 EDT 2013 fons 00 3 CPU Utibzation Total CPU 96 exceeded warning Mon Aug 26 09 05 26 EDT 2013 j r 90 CPU Utiization Total COU 96 exceeded warning threshold 90 CPU Utiization Tetal CPU S J 06 exceeded warning threshold 90 Mon Aug 26 08 50 02 EDT 2013 Mon Aug 26 08 34 38 EDT 2013 Header Bar The header bar has function buttons for Refresh and Log Out a question mark icon for Online Help and a drop down menu for the central management functions Dashboard Add Managed Systems Central Alert Matrix Event Log Report License Management Site Manager Registration and Version Log Out Dashboard v O Dashboard The Dashboard provides the user with a chart showing the state of their managed systems It displays the systems by the chosen grouping and optionally displays the last ten events that have occurred Dashboard Normal Degraded Critical Unreachable Shutdown Agent Stopped Suspended Unknown lucien DES G
69. n the left hand window Filter B oe Sorting IP Address v Show All Matching Systems E Start Groups As Collapsed gt Ungrouped ee Po gt pring i iej s X 192 163 100 154 G4 0SX411 PPc MM X 192 168 100 155 G4 05X39 PPC Tree Icons T System Alert Matrix Provides access to the thresholds sample and reset periods and notification options for all of the monitored hardware and software sensors within the system Remote Management Provides access to the remote functions Shutdown Restart Wake on LAN and Remote Console which provides the administrator full access to the remote systems keyboard mouse and screen IPMI Provides access to IPMI Event log data while system is running also provides IPMI Over LAN Power Management and Event Log access out of band system may be powered off 1 System Provides system board memory CPU slot display port information and status of the CPU and Memory utilization being monitored in addition memory error information is displayed Hardware Provides sensor information and current status on physical sensors being monitored within the system m i E Network Provides network adapter configuration information and performance for all configured adapters within the system Storage Provides physical storage device storage controller logical device information and health status for the storage devices and managed RA
70. n the Local Machine or the Remote Machine and click the Send or Receive button Receive will transfer the file from the Remote Machine to the machine you are browsing from Send will transfer the file from the machine you are browsing from to the Remote Machine Changing the Default Password On Windows Please use the Management Utility software version 4 30 or above On Linux Default password is 12345678 cd to the top level directory where the System Area Manager software was installed From there cd system_monitor remote_console vncpassword You will be prompted to enter and then confirm the new password Using the Clipboard To copy information from the managed system to the local System Area Manager select the information to copy and use the edit copy command then click on the Clipboard button at the top menu then paste the information to the clipboard Now select the information in the clipboard and copy paste it into a file on the local system Close Window Ending the Remote Console Session To end the Remote Console session click the Disconnect button in the top menu Disconnect Options Clipboard Send Ctrl Alt Del Refresh File Transfer AMT Intele Active Management Technology The AMT Tab will only appear if the system running the System Client is identified as having Intel AMT technology onboard Server Desktop Notebook System Client can provide power management and AMT Console access
71. naging Users and Groups Ending the Session When you have completed your management session choose the Log Out button on the main header bar Successful logout returns you to the login screen Domain For added security you will be logged out automatically after 30 minutes of inactivity A message box will appear on screen if you are using Internet Explorer to let you know that you need to log back in If you are browsing with Firefox you will be logged out and returned to the login screen Chapter 3 The SyAM System Area Manager User Interface SYAM System Area Manager provides administrators with the ability to manage a set of systems from a single user interface Interface Layout The structure of the interface is identical whether you are using System Area Manager Server or Desktop All of the systems being managed are represented in the tree on the left hand side Detailed information about a specific system being accessed is presented on the main right hand side E herp 192 168 100 151 990 Lown D DO X syan System Area Manager x ME fh Area Monager metresa TE Doshboerd X DEOIR POC 192 188 100 124 X G4 COGK4 2 PPCtocad 197 162 101 X DGIIPR W7E KAG 192 160 100 4 iP Address Dete Description Util T or Mon Aug 26 10 22 23 EOT 2013 fr patton otal CPU 97 exceeded warning X WINBAUTO 102 166 100 156 00 150 Mon Aug 26 10 22 10 EDT 2013 Temperature HOD Temp 35 within nor
72. niet eas i eae aa ans eu atest tee 99 Chapter 11 Configuring Platform Event Trap Support ccssseeeceeeeeeeceeeeeaeeessseseeeeeeeeseeeeesaaaaasaaeeeeeeeeeeeeeseseaaaassseeeseeeees 107 Ghapter t2 Managing USers and Groups lt x lt cccceceieugsanacsseciescsaccoteo saad qasdecsqanebcncdciosdangomadeaiaeseeduGeant ence rondenvensnad EAA 109 Chapter To DataCenter Managemen arinena ee EE e coal duane sade benkoaiane EEE EE 113 Chapter 14 Contact Detalls amp Glossary sicecc cee sua hatte neces ianao DEAE AAAA AEEA ET 116 Introduction SYAM Software provides a comprehensive simple to use set of system management products for servers desktops notebooks and tablets Each product has features specific to their relevant system s capabilities and functions as well as a large number of common features Their user interfaces are identical The products enable several IT benefits Among them are predictive alerting to pending failures system configuration unattended monitoring and alerting remote management and reporting The products dynamically discover the hardware and software operating environment and manage all physical environmental sensors available and operating system resources Users can view them and be alerted if they exceed their thresholds There are two levels of system management System Client software provides a single system view System Area Manager provides a unified view of all of your systems and also p
73. notifications for all of the managed systems Central Alert Notification Settings Notification and configuration details for the Central Alert Matrix Central Management Tree Displays in a tree format all of the managed systems Changing Central Management Tree grouping Click on the lt Group By gt drop down menu to group systems by Location Function or Operating System Changing Central Management Tree sorting order Click on the lt Sort By gt drop down menu to sort by IP address or Machine Name Changing to which System Area Manager the system reports Remove the system from the first System Area Manager tree to stop the system from reporting Once this is done add the system to the second System Area Manager tree by following the instructions Add Managed System Critical Level The level of the threshold which is operating beyond the normal and warning thresholds Current Value The actual reported sensor reading for the system Component on a timed reporting cycle Email 1 2 Primary and secondary administrator email addresses Event Log Record of all of the managed systems events From Address Administrators can define a unique name for the SyAM alerting email address Graceful shutdown Shutdown a managed system remotely if the agent on that system is in a functioning state Grouping systems Group managed system by location operating system or function Hardware Detail Screen Information on the system comp
74. nstructions Add Managed System Removing Managed Systems If you wish to remove a single managed system from the System Area Manager Tree e Click on the lt X gt next to the name of the system e You will be prompted to confirm the deletion of this system Filter B Group b Operating System v or El Show All Matching Systems E Start Groups As Collapsed Mac OUS NX X G4 OSX39 PPC 192 168 100 155 X G4 05X411 PPC local 192 163 10 Microsoft Windows 7 Enterprise 32 bit X DG31PR W7E X86 192 168 100 1 Microsoft Windows 7 Professional 64 bit X HP PC 192 163 200 388 Microsoft Windows 3 Enterprise 64 bit X WINSAUTO 192 168 100 156 v Microsoft Windows XP Professional bad X Bi P4SBA XP 192 168 100 152 Red Hat t Sheet ee ee LL ae oe ee J DELGES a X rh57 auto 192 168 100 159 If you wish to remove a group of systems choose the Add Managed Systems option from the drop down menu then click the Remove Managed Systems tab Here you can choose to remove systems by an IP Address range Function or Location You can also remove inactive systems based on how long they ve been inactive 13 Add Managed Systems Add Managed Systems Remove Managed Systems Remove Managed Systems Select the collection of managed systems to be removed Delete by IP Address Range x IP Address Range From 192 168 100 154 To 192 168 100 155 Function Location Inactive for Apply Sta
75. nt Log The default configuration of Site Manager allows System Area Manager to communicate with it using port 443 If you have configured Site Manager to use a different port for SSL you will need to modify the System Area Manager configuration file syam properties in this directory C SyAM Jetty syam webapps root WEB INF Use a text editor to edit the file changing this line Sitemanager port 443 to use the port used by Site Manager After saving the file restart the SyAM Software system Area Manager services Chapter 9 Configuring System and Central Alerts System Area Manager provides the ability to configure alerts at individual system and central levels By using the Area Manager users may configure thresholds and sample reset periods for each monitored resource Several notification methods also become available such as via SNMP Traps or Operating System Event Logs System Alert Matrix System Level Alerting The System Alert Matrix provides a detailed color coded view of the status of all monitored components in a specific managed system Settings such as notification methods thresholds and sample periods for each sensor type category are automatically applied to all discovered sensor instances of that type Alerts System Client WIN8AUTO 192 168 100 156 T System Alert Matrix Physical
76. ntenance Service Administrator RUSSELL PC 30 Mozilla Thunderbird 17 0 8 x86 en US Administrator RUSSELL PC 185 Mon Aug 26 11 25 56 EDT 2013 69 Power Hours Summary Report The Power Hours Summary Report contains the following information Location Number of Systems Number of Hours On Number of Hours Suspended Number of Hours Off Powered Off by Client Powered Off by User Watts Choose the time period to be covered by the report either by clicking the radio button for the drop down menu and making a selection from the menu Last 24 hours Last 7 days Last 30 days All or by clicking the radio button to specify From To and entering dates Report on all machines by clicking the Report on all systems button Report on selected machines by clicking Report on all systems that and enabling Filter 1 and optionally Filter 2 Filter 1 and Filter 2 options for this report are the same as for the Application Summary Report Report Internet Explorer optimized for Bing and MSN es oe 2013 Aug 19 00 00 2013 Aug 26 00 00 Location Number of Numberof NumberofHours Numberof Powered a Systems Hours On Suspended Hours Off Off by Client 40 23 Total 40 23 Mon Aug 26 11 26 53 EDT 2013 71 co Powered Off by User Watts Power Hours Detail Report The Power Hours Detail Report contains the following information Machine Name Location Number of Hours On Number of Hours Suspend
77. nter the DASH out of band authentication information as configured for the client and click Apply to save your configuration The IP Address box is automatically populated with the IP address used by the operating system Some systems will require a different IP address for the DASH connection If the OS is configured to use DHCP and DASH is configured to use the same IP address do not edit the IP Address field as any change will cause it to be treated as a static IP address The system name can be used instead of the IP address Click the Launch DASH Console button to open a new window and log in to the system s embedded DASH management console DASH Configuration DASH Remote Management DASH Configuration IP Address Username Administrator Password ee Status onnectec YO Apply Launch DASH Console DASH Remote Management With DASH configured in System Area Manager direct power control of supported systems Is enabled 1 Click the DASH Remote Management tab then click the Establish DASH Connection button DASH Configuration DASH Remote Management DASH Power Control Establish DASH Connection 2 The current power state of the system will be displayed 39 DASH Configuration DASH Remote Management DASH Power Control System State On Power On Launch SOL nter Power Reset rm Enable USB Redirect Indicate drives and or images on the System Area Manager system Imag
78. on 2 0 Create Policy Policy Name My New Policy Limit Entire System Y to 250 Watts 1 min 32767 max when system exceeds C 0 min 100 max only when sensor System Fan 1 v v Always Enabled 2 Only Enforce At The Following Time from 08 00 to 17 00 on Every Day v Apply Enter a name for the new policy Check the box to apply the limit only when a particular sensor exceeds a threshold value Select from available sensors using the drop down menu select the operator either greater than or equal to or less than or equal to and enter the numeric value Data Center Management Return To All Devices gt Return To GZP07 Policies gt Create Policy IPMI Node Manager Version Version 2 0 Create Policy Policy Name 240 Limit Entire System Y to 240 Watts 1 min 32767 max C 0 min 100 max Z only when sensor System Fan 1 gt v 12000 System Fan 2 System Fan 3 Only Enforce At The Following System Fan 4 from 08 00 Y to 15 00System Fan 5 BB P1 VR Temp Front Panel Temp SSB Temp BB P2 VR Temp BB Vit 2 Temp BB Vit 1 Temp VO Mod Temp HSBP 1 Temp SAS Mod Temp Exit Air Temp LAN NIC Temp PS1 Temperature PS2 Temperature P1 Therm Margin P2 Therm Margin P1 DTS Therm Mgn P2 DTS Therm Mgn DIMM Thrm Mrgn 3 DIMM Thrm Mrgn 4 BB 12 0V BB 5 0V BB 3 3V BB 5 0V STBY BB 3 3V AUX BB 1 05VccpP1 _ when system exceeds Always Enabled
79. onents being monitored including fans temperature voltages etc Hardware Event When a threshold is met or exceeded by a physical component of the system Header Bar The header bar within this browser contains the lt Logout gt lt Refresh gt lt gt function buttons Health colors Green Fully Functional Amber Warning threshold exceeded Red Critical Threshold exceeded Grey System update pending Blue Agent has been manually stopped Purple System is no longer responding Black System has been shut down Brown System power state has been suspended Intervals Readings on all monitored systems and components are at preset cycles of 60 seconds IPMI Event Log Hardware event log stored within the IPMI based server Logical Sensor Storage network adapters removable disk drives and CPU and memory usage Login Administrators must login using a user name and password that has administrative rights to the machine that is running SyAM software Lower threshold The lowest threshold to be alerted upon if it is exceeded Network Detail Screen Information on network adapters and their configuration Network Event Network connectivity is lost Notification Settings Email SMS pager System Area Manager Network Messages and SNMP Traps Performance utilization event CPU or memory utilization threshold is met or exceeded 117 Physical Sensors Physical Security Fans Temperature Voltages and Power Unit
80. only a specific set of systems click on the status chart or the column and it will refresh the management tree with that filter by status Enabling the Event Log Summary option displays a list of recent events Each entry has a Machine Name link to display system information The Dashboard will automatically refresh every 5 minutes You can configure the dashboard refresh time and can enable disable showing the event log summary by editing the file syam properties which is contained in this folder C SyAM Vetty syam webapps root WEB INF tree_refresh 15 Number of minutes between tree refreshes This modification requires the SyAM Web Server service to be restarted dashboard_refresh 5 Number of minutes between dashboard refreshes This modification requires the SyAM Web Server service to be restarted showDashboardEvents false By changing this to true the event log summary will be shown This modification will take immediate effect and does not require the SyAM Web Server service to be restarted Health Colors In order to quickly identify and correct system problems System Area Manager uses a consistent color scheme to represent the health and functionality of systems and their components These colors can be seen in every level of monitoring from the instance of the component to the component category and section The health of each monitored system is updated on a regular interval Any change in the status of the system will cause a Change
81. owing or DO NOT meet the following then use the drop down menu to select the filtering parameter The filtering options provided will vary according to the particular report To use an additional filter check the Enable Filter 2 box then use the drop down menu to set the relationship And or Or between the two filters Set the sense of the filter and choose the filtering parameter in the same way as Filter 1 Application Summary Report The Application Summary Report contains the following information Application Name Version Vendor Total quantity installed The report can be sorted by Host Name or by IP Address Report on a single machine by clicking the Single System radio button and entering an IP address Report on all machines by clicking the Group radio button and the Report on all systems button Report on selected machines by clicking the Group radio button and enabling Filter 1 and optionally Filter 2 Filter 1 options for this report Operating System Location Function Health Installed Applications Logical Disk Free Space Asset Number Owner Machine Model Board Model Physical Disks Physical Memory Processor Model Machine Name Unresponsive For Filter 2 options for this report Operating System Location Function Health Installed Applications Logical Disk Free Space Asset Number Owner Machine Model Board Model Physical Disks Physical Memory Processor Model
82. prompted to confirm this action 3 Following removal if System Area Manager is to be reinstalled a system restart is required Chapter 2 Logging In Open a supported web browser on any system with access to the server where System Area Manager is installed In the URL bar enter http IPADDRESS 3930 or http MACHINENAME 3930 Example http 192 168 1 19 3930 Example http FILESERVER 3930 If you enabled SSL during installation you are required to type https instead of http Example https IPADDRESS 3930 or https MACHINENAME 3930 This will bring you to the login screen Username Domain The SyAM web server requests the operating system to log you in using an account that is already in place on your system To login you must satisfy the following conditions For standalone systems not in a Windows domain e The user name and password must be valid on the system you are logging into e The user must have Administrator rights on the system For systems within a Windows domain e The user name and password must be valid in the domain e The user must have Domain Admin rights within the Windows domain e Avalid domain name for the system must be entered in the Domain field The first user logging into a newly installed System Area Manager is added to the Administrators group with all privileges To learn about adding more users and changing user privileges please refer to the chapter entitled Ma
83. r BIOS Release Date SMBIOS Rev Maximum Supported Memory Memory Slots Sensor Devices Display Adapter 192 168 100 152 test lab local Microsoft Windows XP Professional 5 1 2600 Service Pack 3 AWRDACPI AWARD_ 1 Intel R Celeron R CPU 1 80GHz Genuinelintel 1792 SiS 651 Phoenix Technologies LTD 20040916000000 000000 000 2 2 2 00 GB 2 ITE8705F Model Memory SiS 650_651_M650_M652_740 0 Monitor Name Monitor Serial Number Memory Location Size MB Label AO 256 MB Bank0 1 Al 128 MB Bank2 3 Total 59 Asset List Report The Asset List Report contains the following information Machine Name IP Address Operating System Location The report can be sorted by Host Name or by IP Address Report on a single machine by clicking the Single System radio button and entering an IP address Report on all machines by clicking the Group radio button and the Report on all systems button Report on selected machines by clicking the Group radio button and enabling Filter 1 and optionally Filter 2 Filter 1 and Filter 2 options for this report are the same as for the Asset Details Report Report Internet Explorer optimized for Bing and MSN LO http 192 168 100 151 3930 syam reports SubCMD html amp CMD report amp reportType 4 amp report_on_inactive B Machine Name B1 P4SBA XP 192 168 100 152 Microsoft Windows XP Professional DG31PR W7E X86 192 168 100 150 Microsoft Windows 7 Enterprise 32 bit G4 OS
84. r The communication to Site Manager is encrypted TCP IP so it can be over a WAN or the Internet Now enter the Security password configured in Site Manager for System Area Manager communication The Site Name and Location are the user defined fields that are used to identify the System Area Manager at the Site Manager Click the Register button and the System Area Manager will start the registration process Registration Information Site Manager Connection Status Site Manager s IP 192 168 100 151 Site Manager s Password Name for this site 158 Chestnut St Location of this site Current status MANAGED Site Manager Registration Event Log Mon Aug 26 12 37 54 EDT 2013 Initial System Upload completed successfully Mon Aug 26 12 37 54 EDT 2013 Initial System Upload Started Mon Aug 26 12 37 54 EDT 2013 This site was approved by Site Manager 192 168 100 151 Mon Aug 26 12 37 24 EDT 2013 Registration request sent to Site Manager 192 168 100 151 Once the registration information has been successfully communicated to Site Manager it moves to status Pending Approval The Site Manager must approve the System Area Manager before the status becomes Managed If you wish to stop the System Area Manager from reporting to Site Manager click the Disconnect button The System Area Manager can also be disconnected by the Site Manager All communication events are recorded and displayed below in the Site Manager Registration Eve
85. rovides more comprehensive features The System Client management products are Server System Client Desktop System Client Notebook System Client Tablet System Client The Central Management product is System Area Manager This user manual describes the System Area Manager software The following sections will describe the product functionality of the System Area Manager itself and also explain how using the System Area Manager to manage other systems unlocks features in those systems SyAM Software Modules System Area Manager consists of two products e System Area Manager Server Provides the ability to manage Servers Desktops and Notebook platforms running the System Client e System Area Manager Desktop Provides the ability to manage Desktops and Notebook platforms running the System Client These products can be installed on any Intel architecture x86 x64 platform running one of the supported operating systems Compatibility Operating System System Area Manager Server System Area Manager Desktop Windows 2012 Server Windows 2008 R2 Server Windows 2008 Server Windows 8 Windows 7 Professional Ultimate System Requirements e 1GB Disk space e 2GB Memory 4GB recommended Browser Requirements e Internet Explorer 7 8 9 e Mozilla Firefox Chapter 1 Installation and Configuration 1 Load the SyAM Software CD and from the menu
86. ry Type Total In Use Available Utilization Physical Memory 2037 MB 1199 MB 838 MB 58 86 Virtual Memory 4317 MB 1269 MB 3048 MB 29 4 Page File 2337 MB 223 MB 2114 MB 9 54 Memory Slots 1 Maximum Supported Memory 2048 MB Location Label Size MB J1MY CHAN A DIMM 0 64 DIMM 2048 DDR2 SDRAM 533 1321127065 Slots PCI SLOT 1 32 Available USB Description Intel R N10 ICH7 Family USB Universal Host Controller 27C8 a Intel R N10 CH7 Family USB Universal Host Controller 27C9 Intel R N104CH7 Family LISR Universal Host Controller 97CA WW b Serial Ports Name Max Baud Communications Port COM1 115200 Display Adapter Description Intel R 82945G Express Chipset Controller Model Intel R 82945G Express Chipset Controller 0 0 Microsoft Corpora Microsoft Corpora Driver 7 14 10 1103 Memory 256 MB PMonitne X233H Monitor Serial FM0C023016000B24041 Name Number Monitoring Memory Errors SyAM provides real time monitoring and alerting of single and multi bit memory errors on systems with supported ECC Memory error monitoring The default alerting thresholds are to notify the administrator immediately on a multi bit error or when two single bit errors occur within a day Through the SyAM System Area Manager Interface the administrator can adjust the thresholds and polling interval periods for both single and multi bit errors and configure their notification methods 85 GPS Manag
87. s Apply Chapter 11 Configuring Platform Event Trap Support System Area Manager is able to receive SNMP alerts in the Platform Event Trap Format PETS The Baseboard Management Controller BMC that performs the IPMI management is able to issue SNMP traps when a physical sensor event occurs The SNMP Trap is formatted to a Platform Event Trap PET standard System Area Manager is able to capture these PETs and notify the central administrators via a chosen notification method designated in the Central Alert Matrix System Area Manager converts the SNMP trap information into a simple description of the event providing the administrator with information to identify which server sent the event as well as the type and severity of the event In addition to being notified about the PET System Area Manager stores the complete SNMP Trap information within its Event Log for later review A Event Log Event Log Date Event Type IP Address Machine Name 914 Tue Jan 13 04 33 49 EST 1970 Platform Event Traps 192 168 200 199 A 913 Tue Jan 13 04 33 48 EST 1970 Platform Event Traps 192 168 200 199 911 Tue Jan 13 04 33 48 EST 1970 Platform Event Traps 192 168 200 199 l 904 Tue Jan 13 04 33 47 EST 1970 Platform Event Traps 192 168 200 199 902 Tue Jan 13 04 33 47 EST 1970 Platform Event Traps 192 168 200 199 860 Tue Jan 13 04 33 46 EST 1970 Platform Event Traps 192 168 200 199 F 836 Tue Jan 13 04 33 45 EST 1970 Platform Event Traps 192 168 200 199
88. s that support a chassis intrusion sensor do not automatically reset the sensor state to normal when the chassis in closed For such systems the Reset Chassis button causes the platform to reset the state of the sensor to normal 91 Network Detail Tab The Network Tab displays detailed information on adapters connecting the managed system to the network including adapter and connection speed connection status IP address and MAC address Additionally the send and receive byte counts and calculated utilization over the last approximately 60 seconds is provided System Details RUSSELL PC 192 168 200 111 M system MB Hardware a Network Storage W Software Network Details Network Adapter am Description Realtek PCle GBE Family Controller Connection Status Operational DHCP No IP Address 192 168 200 111 Subnet Mask 255 255 255 0 Default Gateway 192 168 200 1 DNS 192 168 100 157 192 168 200 1 MAC Address 00 1C C0 70 70 F9 Adapter Speed 100 Mbps Bytes Received 24014 b Bytes Sent 777 b Send Utilization 0 Receive Utilization 0 Storage Detail Tab The Storage Tab displays detailed information on physical and logical disks associated with the system being monitored Physical disk attributes reported include vendor information device ID SCSI ID and size Logical disk attributes reported include name size space allocation and utilization System Details RUSSELL PC 192 168 200 111 system S
89. stem back into the System Area Manager tree at any time If you wish to completely disable this monitoring on the removed system uninstall the software on that system Filter by Grouping and Sorting Options for the Management Tree Systems listed on the Management Tree are filtered by showing all health states and grouped by operating system and sorted by machine name by default By using the Filter By drop down menu administrators can choose to only show a certain health state helping the administrator to narrow down their view to only systems with a certain health state By using the Group By drop down menu administrators can choose to view groups of systems by location or by function helping the administrator to narrow down issues in environments with large numbers of systems By using the Sorting drop down menu administrators can select to view the systems within the groups by Machine Name or IP Address within the groups this reverses the display order to IP Address Machine name for IP sorting order and Machine Name IP Address for Machine Name sorting order Filter By Filter a Filter m Group by Group b Location Sorting Location ng Systems E Show All Matching Systems IE Sides tching Systems o ame Collapsed E Start Groups As Collapsed W Start Groups As Collapsed The administrator can modify the Location and Function fields in the System screen for each managed system If this information has not been specifie
90. stem Area Manager is no longer able to communicate with a managed system it is reported as being absent unless it was correctly shutdown Central Alert Matrix can be configured based upon your notification requirements 81 Y Central Alert Matrix Event Category Email 1 SMS Pager 1 Email 2 SMS Pager 2 SNMP Trap Platform Event Traps fa F F a WR Hardware Events VI E a a E s Network Events Fa F a iv a Storage Events FA F W F F Performance _ nn mn m Utilization Events w m E LJ a Asset Monitoring 5 og EERS W IT v E IF 5 System Absent v7 F Fl Example Email Address 1 for Alerts centraladmin1 syamsoftvare com admin company com SMS Pager Address 1 for Alerts Email Address 2 for Alerts centraladmin2 syamsoftware com admin2 company com SMS Pager Address 2 for Alerts it mobile2 syamsoftware com Username admin syamsoftvare com Username Sender s Email Address admin syamsoftvere com Central A4dmin company com Sender s Email Password eeccccecees Mail Server _smailserver syamsoftware com smtp company com SNMP Trap Receiver Po Test Notifications EGE The Central Alert Matrix uses configurable SMTP email server settings By default SMTP uses port 25 and does not use SSL These settings can be modified as needed to support other SMTP email servers such as Gmail that uses SSL and port 465 To modify these settings
91. t Log means events will be written to the local Windows Event Log or Linux syslog Clicking on each sensor category tree expands it to reveal all instances in the category To select an entire category of sensors for the alert click on the bolded category header To select individual instances click on the appropriate boxes for each instance y System Alert Matrix Notification at the Category Level Physical Sensors Lower Threshold Upper Threshold Description Critical Warning Current Warning Critical a CO LL t it s Notification at the Individual Sensor Instance Level se Fans RPM v F Temperature C Processor Temperature Internal Temperature Remote Temperature HDD Temp P Voltages v Restore Physical Sensor Thresholds Each sensor category provides the default notification options thresholds sample periods and reset periods that will automatically be applied to newly discovered sensor instances within that category Disabling Notifications If you wish to disable notifications for a specific senor or sensor category you can do this by clicking on the No Monitoring check box This disables the sensor instance or sensor category from having any alerts notified thus they will not be monitored or be represented in the health state of that sensor category Physical Sensor Upper and Lower Thresholds Each ph
92. t choose the Caching policy and stripe size from the drop down boxes 7 Click the Create RAID Set button to create the RAID Set 8 The system will now process your configuration and will create the RAID Set If for any reason the create operation fails a message will be displayed at the top of the screen explaining the cause for failure 9 The new RAID Set will now appear under the RAID Set Details 10 If you created a Physical Array in Step 3 and decided not to create a RAID Set on it you may dismiss it by selecting it and clicking the Delete Array button You cannot delete Physical Arrays that have RAID Sets created on them RAID Controller RAID Controller Details RAID Controller Model LSI MegaRAID SAS 9260CV 8i Controller ID 0 Firmware version 2 120 73 1289 BIOS version 3 22 00_4 11 05 00_0x05030000 Controller Cache Memory z BBU Presence Normal Number of Buses Max Device per bus 38 RAID Set Details RAID Capacity Drives in pan Salis yel MB Normal RAID 5 1 862 00 GB Delete RAID Set Stripe Size 1024 KB Caching Disabled Adding Removing a Global Spare 1 Choose the physical drive that you wish to become a global spare to the RAID Set by clicking on its check box then click on the Add Global Spare button 2 To remove a global spare click on the check box next to the drive that is currently displayed as a hot spare then click the Remove Global Spare button Physical Dri
93. t of services includes description startup type and current state 99 System Details RUSSELL PC 192 168 200 111 E WB Hardware Storage W Software Software Details Installed Applications Drivers v Services Processes Processes 50 Image Name Memory K System Idle Process System smss exe csrss exe 4 End Process Create New Alert Services 138 Description Startup Type Adobe Acrobat Update Service Adobe Flash Player Update Service Application Experience Application Layer Gateway Service 4 Windows Event Logs System Area Manager can stop a running process and start or stop a service ona managed system remotely through the browser interface To end a process select the process by clicking the radio button to the left of the Image Name then click the End Process button Processes 50 Image Name Memory K CAR TWE 4 z 5 94 WmiPWSE exe thunderbird exe svchost exe SAAR NAISIOIIM rve Message from webpage Please confirm you wish to execute the End Process operation on thunderbird exe To start a service select the service by clicking the radio button to the left of the Description service name then click the Start button The service status must be Stopped in order to be started Services 138 Description Startup Type Status Adobe Acrobat Update Service Auto Running
94. t one user must belong to the administrators group To insure that there is a user with full access to all features settings for this group cannot be changed Chapter 13 Data Center Management The Data Center Management feature of System Area Manager can be used for supported systems with IPMI Node Manager 1 11 or 2 0 To access this feature select Data Center Management from the drop down menu Dashboard Dashboard Add Managed Systems Central Alert Matrix Event Log License Management Report Version Site Manager Registration Data Center Management Click the blue link to manage policies for the supported system Data Center Management System Name IPMI Node Manager Version Version 2 0 Manage Policies 1 configured Currently defined policies for the selected system are listed Data Center Management Return To All Devices gt GZP07 IPMI Node Manager Version Version 2 0 Max of policies per limit type 7 Wattage Limit Only With Thermal Temperature Entire System ig CPU 4 h1 Memory l4 r Policy List Name Current State Policy Enforcement Limit i Sensor Threshold rt Active Always Enabled Entire System 220 Watts E alate tly Click the Create Policy button to add a new policy 113 Data Center Management Return To All Devices gt Return To GZP07 Policies gt Create Policy IPMI Node Manager Version Versi
95. torage W Software Storage Details APHYSICALDRIVEO Maxtor 6VO80E0 ATA 0 0 evice V209Z6ZG V209Z6ZG 74 50 GB Controllers Intel Intel R ICH Family Ultra ATA Storage Controllers A Standard IDE ATAYATAPI controllers IDE Channel Intel R N10 CH7 Family Serial ATA Storage a lor ATON vr SMART Drive Pre Failure Monitoring Directly attached disk drives that are SMART capable are checked daily Supported disk technologies include P ATA S ATA SCSI and FC The administrator can be notified of bad disk drives before they fail and potentially lose data Notification of abad SMART status Pending failure is done via the notification options configured for the drive The Storage Details tab visually shows physical drive status A physical drive in the warning state amber colored is pending failure and has reported a bad SMART status RAID Management SyAM System Client Server and Desktop performs integrated monitoring of PCI RAID Controllers All discovered PCI RAID Controllers that we support will be monitored and their summary configuration and status displayed under Managed RAID Controllers within the Storage tab SyAM System Client Server and Desktop will discover RAID Controllers that it can manage only if the required RAID drivers are installed If anew RAID Controller is installed after SYAM System Client Server and Desktop has been started then restart the syste
96. tus If you choose to remove by IP Address Range enter starting and ending IP addresses All systems running the System Client within that range will be removed from being managed by the System Area Manager If you choose to remove by Function then you must choose one of your predefined functions All systems running the System Client within the chosen Function will be removed from being managed by the System Area Manager If you choose to remove by Location then you must choose one of your predefined locations All systems running the System Client within the chosen Location will be removed from being managed by the System Area Manager If you choose to remove by Date then you must choose the number of days the System Client has been inactive for All systems running the System Client that have been inactive and not reported to the System Area Manager within the chosen option of 30 60 or 90 days will be removed from being managed by the System Area Manager When the removal process has completed the number of systems that were successfully removed from the System Area Manager will be displayed Once a system has been removed from the Management Tree the System Client software will go back to email alerting only and will not report its events to the System Area Manager The system you removed is still being monitored for health by the management agent on that system which will alert via email to any issues it discovers You may add the sy
97. u must start the KVM before you can launch the KVM You can stop the KVM after it has been used for additional security When you click the Launch KVM button you will be presented with the KVM Authentication screen KVM Authentication Password OK Enter the Password that you configured in the KVM screen If you have not enabled the Local User Approval you will now be presented the KVM of the remote system ty Computer Cd Recycle Bin a t Adobe Reader 5 procexp b procexp PE TMIBX10H gt E gt Computer gt Organize v System properties JY Favorites BB Desktop _p Downloads Recent Places s Libraries Documents a Music t Pictures E Videos Computer amp Local Disk C A INTEL Q57 Workgroup Processor Intel R Core TM i5 CP Close the window when finished 4 Hard Disk Drives 1 Local Disk C 4 Devices with Removable Storage 1 E DVD RW Drive D oo WORKGROUP Uninstall or change a program 12 18PM 3 27 2010 Please Note If you have AMT KVM running you will not be able to use the Remote Console feature in System Area Manager 31 If Local User Approval is enabled have the end user provide you the pass code on their screen and enter it onto your screen so you can take KVM control of their system jote f uiii u yi J gt gt 5 tc ce Bg hea sevice SASTRE dew hay technician By providing the code you
98. uires authentication Version Displays the Revision and contact details for the product Wake on LAN Power up a WOL enabled managed system Warning Level The level of the threshold that is operating between the normal and critical thresholds 119
99. up Type Adobe Acrobat Update Service Auto Running Adobe Flash Player Update Service Manual Stopped Application Experience Manual Stopped Application Layer Gateway Service Manual Stopped a ili gt lt Ti Configurable Service Alerts 1 Alert Name Service Name Status Plug and Play PlugPlay Running Edit Alert Delete Alert Windows Event Logs Windows Event Logs System Area Manager can retrieve events from Windows event logs and can generate alerts when log files are cleared on reaching their size limits To retrieve events from the Application System or Security event logs first choose the event type to filter by For Application and System logs available event types are Error Warning and Information for the Security event log the options are Failure Audit and Success Audit Next choose the maximum number of events to be returned up to 100 Click the Retrieve Events button 103 System Details WIN NVGC4H14V89 192 168 100 151 system MB Hardware a Network M Storage W Software Software Details gt Installed Applications Drivers gt Services Processes v Windows Event Logs Retrieve Events Create Alert Application Operating System Event Log Error 72 7 Source Description ASP NET 2 0 50727 0 ASP NET 2 0 50727 0 ASP NET 2 0 50727 0 Application Error 8 28 2013 14 12 48 8 28 2013 11 13 51 8 28 2013 10 18 39 8 26 2
100. ured from the SyAM System Area Manager SyAM System Client Tree Browsing directly to a system running SyAM System Client SMS Pager 1 2 Primary and secondary administrator SMS Pager addresses SMTP address Mail system address example mail company com or 192 168 1 100 SNMP Traps Notification from a System Client or System Area Manager to an enterprise framework server Requires System Area Management SyAM MIB to be installed on enterprise framework server Software Detail Screen Information on the processes services and applications installed Storage Detail Screen Information on physical and logical disks controllers and removable devices Storage Event Logical disk has reached its utilization threshold Loss of logical disk or Loss of Physical disk System Absent When the System Area Manager is no longer able to communicate with a managed system it is reported as being absent unless it was correctly shutdown System Alert Matrix Interface to configure sensor thresholds and notification options System Alert Notification Settings Notification and configuration details for the System Alert matrix System Detail Screen Information on the system s configuration BIOS operating system location memory CPU etc Upper Threshold The highest threshold to be alerted upon if exceeded User name and Password for outgoing Authentication Enter the administrator user name and password if the outgoing email system req
101. use an existing Physical Array proceed to step 4 2 To create a Physical Array choose the physical drives that you wish to make up the array by clicking on their check box Remember only drives not in use in other arrays or as hot spares can be used 3 Click on the Create Array button wait for the screen to update Physical Drives Choose the physical drive s to create an Array or add as Spare Channel 0 931 00 GB ATA ST31000524AS Free 931 00 GB ATA ST31000524AS Free 931 00 GB Create Array Add Global Spare Hanoy Global spurs 4 Now click on the Physical Array that you wish to create the RAID Set on Physical Arrays with no available capacity will not display any available RAID Set configurations 95 5 Choose the RAID level from the drop down box Only RAID levels supported for the particular set of drives in the Physical Array will be presented The maximum capacity available for the selected RAID level is calculated and displayed You may enter a lower capacity to be used for this RAID Set Physical Drives Choose the physical drive s to create an Array or add as Spare Channel 0 ID 12 Free Array 0 931 00 GB ATA ST31000524AS Free Array 0 931 00 GB ATA ST31000524AS Free Array 0 931 00 GB Create Array Add Global Spare Hemov2 Gloval sour Available Arrays Drivesin Free Space RAID Level Capacity Array MB Caching Stripe Size Create RAID Set Delete Array 6 Nex
102. utes 0 seconds E Power Plan Name The Power Plan Name for a newly installed SYAM Windows Client is the name of the active Windows Power Scheme Setting up a new power plan here or in the SyAM Management Utilities will create a new Windows Power Scheme and make it the active power plan Timeout Settings From here you can configure the power scheme settings for the managed system If the managed system is a notebook or tablet there will be two separate sets of settings one set that will be applied when connected to AC Power and the other set for when running on battery The options are Turn off monitor Turn off hard disks System standby Hibernate This will only be displayed if the system has hibernation enabled Hybrid sleep disable or enable Battery This information is only displayed if the managed system is a notebook or tablet Current Power Source States if the system is plugged in using AC Power Cord or is running from the battery Battery Charging States if the battery is in a charging state Battery Level Current health state of the battery Battery Charge The percentage of battery life available Scheduler Settings You can configure the managed system to be scheduled to perform a graceful system shutdown restart or hibernation at any time for each day To enable click on the appropriate radio button for the action to be taken that day No Action Shutdown Restart Hibernate Then set the time us
103. ves Choose the physical drive s to create an Array or add as Spare Channel 0 ATA ST31000524AS Full Array 0 931 00 GB ATA ST31000333AS Hot Spare 931 00 GB ATA ST31000333AS Cronies Array Add Global Soars Remove Global Spare Deleting a RAID Set 1 Under RAID Set Details click the radio button next to the RAID Set to delete Then click the Delete RAID Set button Note that when multiple RAID Sets are present on the same Physical Array only the last RAID Set displays a radio button and may be selected to delete we RAID Controller RAID Controller Details RAID Controller Model LSI MegaRAID SAS 9260CV 8i Controller ID 0 Firmware version 2 120 73 1289 BIOS version 3 22 00_4 11 05 00_0x05030000 Controller Cache Memory 512 BBU Presence Normal Number of Buses 1 Max Device per bus 8 RAID Set Details Caching Stripe Size n B a Delete RAID Set 97 SNMP Alerts for External Storage Devices The System Area Manager can receive events from Infortrend and Dot Hill external storage devices when SNMP alerts are configured on the storage device and the SNMP trap receiver is configured for the IP address of the System Area Manager system The System Area Manager will write the event messages to the Windows Application Event Log and the Area Manager Event Log and can also be configured to send email alerts for the events received An email alert will be sent if the Platform Event Trap check box is set and
104. when the system is in either an operating system present or absent state Please check www syamsoftware com vpro for validated AMT configurations You must first configure the AMT Port IP address and password using the vendor provided utilities before you can utilize this AMT feature Enter the user name password and IP address of the AMT port for the managed system Click the Apply button to save this data E AMT Configuration AMT Remote Control AMT Connection Information Hostname IP Address 192 168 100 85 Username Password Apply Launch AMT Console Click Launch AMT Console to open a new browser window and login directly into the embedded AMT web server Intel Active Management Technology Log On Log on to Intel Active Management Technology on this computer The server 192 168 100 85 at Digest 777C0000000000000000000000000000 requires a username and password User name Password Remember my password OK Cancel Once you have saved the user name password and IP address click the Establish AMT Connection button under the AMT Remote Control Tab to access the managed system s AMT over the LAN Remote Management AMT AUTOMATION 192 168 100 85 E AMT Configuration E AMT Remote Control AMT Remote Control Once connected the following power options are available Power Off This will perform a forced power off not a graceful shutdown Power On This
105. will allow the technician temporary controyapd viewing of your PC to perform service User Consent Code 747860 http localhost 3930 viewer html Windows Internet Explorer Once you enter the code the KVM will be connected to the remote system The KVM works even when the system is powering up so you can make BIOS changes to do this on your System Area Manager choose restart the system from the Remote Management page or choose to Power Reset or Power On for the system from the AMT Remote Control page then press F2 on the KVM window to enter setup fictive Processor Cores 4 tt 33 IPMI Event Log Server System Client can monitor physical events occurring on IPMl enabled servers that are being managed These events are recorded in the IPMI Event Log which is accessible through System Area Manager Each event is given a unique number and dated This information as well as a description of the event type sensor type affected and event alert type are recorded in the IPMI Event Log In addition the IPMI event log lists the version of the log the number of entries in the log the last time an entry was added the last time the log was cleared and the free space remaining for the log The log can be reviewed and filtered by listing all events or by filtering by an event range The results can be displayed on the screen or exported to a file in CSV format without clearing the log The IPMI Event Lo
106. will perform a forced power on Power Reset This will perform a power reset not a graceful reset Power Cycle Reset This will perform a power cycle reset Serial Over LAN enables a user to remotely reboot a system When a user reboots with SOL enabled the SOL session is presented in the user s browser In order to create an SOL session the user must verify the current power status Next click the Launch SOL Session box and then click on the Send Command Button Please Note When using an SOL session you are only able to boot the system normally You cannot specify special commands such as PXE Remote Management AMT AUTOMATION 192 168 100 85 E AMT Configuration E AMT Remote Control E AMT KVM AMT Remote Control You may need to click on the SOL screen to ensure it is the active window E v Connected to 192 168 100 139 58900 online IDE Redirect allows an AMT managed system on the System Area Manager tree to boot from a CD DVD Image floppy image floppy disk CD or DVD device which is located in the system running System Area Manager IDE Redirect is only available when using SOL These drives or images are on the computer running System Area Manager NOT on the computer running your web browser The default folder for storing these images is C SyAM IDER To invoke the IDE Redirect either click on the Power Reset or Power On buttons and click in the SOL and IDE R check boxes Under i
107. ys the physical drives connected to the RAID controller including their location on the BUS ID Status Capacity Vendor and Model Physical drives in use by a RAID controller are typically not visible to the operating system Available Arrays Displays the physical arrays defined by the RAID controller A physical array is a grouping of drives on which RAID Sets are created The display includes the RAID levels and capacities available for creating additional RAID sets RAID Controller Details SUPERMICROX7DVL 192 168 100 116 wa RAID Controller Storage RAID Controller Details RAID Controller Model LSI MegaRAID SAS 9260CV 8i Controller ID 0 Firmware version 2 120 73 1289 BIOS version 3 22 00_4 11 05 00_0x05030000 Controller Cache Memory 512 BBU Presence Normal Number of Buses 1 Max Device per bus 8 RAID Set Details Capacity Drives in Caching Stripe Size Hsfets HAID Szi Physical Drives Choose the physical drive s to create an Array or add as Spare Channel 0 ATA T31000524AS Free 931 00 GB ATA ST31000524AS 931 00 GB Create Array Add Global Spare femoye Global Soares Available Arrays Drives in Free Space Array MB RAID Level Caching Stripe Size Crenis RAID S27 Hstste Array rage a in Creating a RAID Set Decide if you will create a RAID Set on an existing Physical Array or want to first create a new Physical Array for the RAID Set If you will
108. ysical sensor instance has its own range of safe operating values with lower and upper warning and critical thresholds These values are discovered if the hardware platform supports that information or are calculated from available data Physical Sensor Warning and Critical Alerts Since physical sensors may enter warning or critical health states separate alerting methods may be configured for each Logical Sensor Thresholds Monitored resources that are not physical sensors are called Logical Sensors Each instance of the logical sensor types Logical Disk CPU Utilization and Memory Utilization has a utilization threshold Logical Sensor Warning Alerts Logical sensors by design may enter the warning health state but not critical So there is only a single set of alerting methods available Sample Period CPU and Memory Utilization are gathered several times over a period of time so that transient spikes are not reported This time period is configurable by the administrator and is known as the sample period The pre set sample period options are from 4 8 minutes If 80 of the gathered readings exceed the threshold a transition to warning state occurs The sample period for an instance of Logical Disk that is a removable device floppy or CD ROM drive is similar to that of other sensors A set of four readings is gathered during the sample period If the device floppy disk or CD is present through all of them a transition to w

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