UDW-10003 Video Surveillance System User`s Manual
Contents
1. 4 Check the Video Signal Signal status Channel Status Charge status As soon as the receiver powers on it detects the camera and shows the video on the display The icons at the top of the screen tell you what s going on with the camera and receiver The table below shows the different status icons and what they mean Since the icons appear based on the state of the camera and receiver you won t see all of these icons at the same time 1 vol wl Y The signal from the camera is 1 low 2 fair 3 good or 4 perfect Y There is no signal from the camera The video currently on the display comes from the camera connected mn BENE ENIM The battery is charging This icon disappears when the battery is full LOOK The video is currently zoomed in Me Se the signal status icon shows no bars making sure the camera is turned on or the display says No Signal re pairing the camera and receiver see page 13 AAAA tis IIIS ODD see page 18 for tips on improving video qualit two bars or the video quality is poor pag p p g eel there is a lot of static on the receiver see page 19 for tips on avoiding interference Learning Your System Get to Know the Camera What the buttons do Button What it does Battery status s Link Turn the camera on Press status 4 and hold to turn it off Power Antenna Enter pairing mode status NS Lens What the lig2. ds Mounting NS post N X Post lock Screw holes WM Tighten the camera brace up against the back of the camera to secure it into place Unlock the mounting post by turning the wingnut to the left a few turns Set the mounting post to the correct angle then tighten the wingnut until the post is locked into place Get to Know the Receiver Front Side right Antenna Stand Status lights Battery POWER Power BUTTONS MENU OK USB output LEFT N Audio video uid output WE SELECT SOMERA Power input What the buttons do Button What it does Open and close the menu n zoom mode pan to the left side of the zoom area LEFT In the menu cycle through the available options for the selected menu item In quad display go to channel 4 In zoom mode pan to the right side of the zoom area RIGHT In the menu cycle through the available options for the selected menu item In quad display go to channel 3 n zoom mode pan to the top of the zoom area In the menu move the cursor up one line In quad display go to channel 1 Button What it does n zoom mode pan to the bottom of the zoom area In the menu move the cursor down one line In quad display go to channel 2 SELECT Cycle through the active cameras CAMERA From the pairing menu link to the selected camera ZOOM Enter and exit zoom mode POWER Turn the receiver on Press a
3. See our website for compatible camera options Pairing Cameras Pairing is like introducing the camera and the receiver so they can communicate You ll perform the pairing procedure if you want to add a new camera to your system or if you are having trouble with a camera Ui BP WN gt WO CO NO Make sure the camera is powered on On the receiver open the menu and scroll down to Pair CAM Use RIGHT or LEFT to highlight the channel you want to use for this camera Press MF The receiver goes into pairing mode for 60 seconds On the camera press the LINK or PAIR button to put it into pairing mode also The position of this button varies from camera to camera see the manual that came with your camera On the receiver open the menu Scroll down to CAM through CAM4 and select the channel assigned to the new camera Use RIGHT or LEFT to enable the channel set it to On Press MEP to cycle through the channels and verify that the video signal from the new camera appears on the correct channel Some things to know about pairing cameras gt As soon as the receiver detects a camera in pairing mode it links to that camera and assigns it to the selected channel If a camera is already assigned to the selected channel the receiver overwrites that camera link with the new one Make sure you enable the channel after you pair the camera If a channel is set to Off the receiver skips that camera during a
4. ages of 13 and 18 review these terms conditions and safety warnings with your parents or guardian to make sure that you and your parent or guardian understand these terms conditions and safety warnings Allow for proper ventilation when units are in use Do not cover the camera or receiver with any object such as a blanket Do not place it in a drawer or in any location which would muffle the sound or interfere with the normal flow of air SAVE THESE INSTRUCTIONS For best results To avoid damage to your equipment follow these simple precautions gt Do not drop puncture or disassemble any part of the equipment There are no user serviceable parts inside gt Do not expose the equipment to high temperatures and avoid leaving the equipment in direct sunlight for more than a few minutes Heat can damage the case or electrical parts gt Do not place heavy items on top of the equipment or expose the equipment to heavy pressure Remove the power adapter during long periods between usages Clean only with a dry cloth Failure to follow the instructions in this operating manual will void the warranty Uniden assumes no liability for damages to property or injury to persons caused by improper handling or failure to comply with these safety instructions Contents Important Safety Instructions 2 Warnings to Parents and Other MIS CUS cerent bs Ma d 2 For best results sss 3 Getting S
5. electronic devices except battery powered ones during an electrical storm Useonly the power cord and or batteries indicated in this manual Never dispose of any batteries in a fire they may explode Check with local codes for possible special disposal instructions Never tug or pull on any power cord be sure to leave some slack in the cord when placing your equipment and always use the plug to unplug cord from the wall outlet Never leave power cords where they can become crushed cut or frayed when running power cords avoid letting them rub against any sharp edges or lie across any high traffic areas where people might trip over them gt Do not use the device if the adapter cords or plugs have been damaged the unit has been exposed to liquids or the unit has been dropped or is damaged Warnings to Parents and Other Users Failure to follow these warnings and the assembly instructions could result in serious injury or death This product is not designed or intended for use as a medical monitor nor should this product be used as a substitution for medial or parental supervision Always be sure that both the transmitter and receiver are working properly and are within range of each other STRANGULATION HAZARD Keep the adapter cords out of the reach of children WARNING KEEP OUT OF THE REACH OF CHILDREN This product is not a toy and is not intended for use by any children under the age of 13 If you are between the
6. with these directives implies conformity to the following European Norms gt EMC EN 301 489 LVD EN 60950 Radio EN 300 328 23 One year Limited Warranty Important Evidence of original purchase is required for warranty service WARRANTOR UNIDEN AMERICA CORPORATION Uniden ELEMENTS OF WARRANTY Uniden warrants for one year to the original retail owner this Uniden Product to be free from defects in materials amp craftsmanship with only the limitations or exclusions set out below WARRANTY DURATION This warranty to the original user shall terminate amp be of no further effect 12 months after the date of original retail sale The warranty is invalid if the Product is A damaged or not maintained as reasonable or necessary B modified altered or used as part of any conversion kits subassemblies or any configurations not sold by Uniden C improperly installed D serviced or repaired by someone other than an authorized Uniden service center for a defect or malfunction covered by this warranty E used in any conjunction with equipment or parts or as part of any system not manufactured by Uniden or F installed or programmed by anyone other than as detailed by the owner s manual for this product STATEMENT OF REMEDY In the event that the product does not conform to this warranty at any time while this warranty is in effect warrantor will either at its option repair or replace the defective unit amp retur
7. UDW 10003 Video Surveillance System User s Manual What s in the Box Uniden Portable video camera Camera stand S oe f FAK AV cable USB cable Two AC adapters Software CD If any items are missing or damaged contact our Customer Care Line immediately Never use damaged products Need Help Get answers 24 7 at our website www uniden com Contact Uniden s Phone Number have a question or problem Customer Care Line 817 858 2929 or 800 297 1023 need a replacement part or accessory Parts Department 800 554 3988 need special help due to a disability Accessibility Help Line 800 874 9314 voice or TTY During regular business hours Central Standard Time Visit our website for detailed business hours Important Safety Instructions This manual contains important information about this product s operation If you are installing this product for others you must leave this manual or a copy with the end user When using your equipment always follow basic safety precautions to reduce the risk of fire electric shock and injury to persons including the following This equipment is NOT waterproof DO NOT expose it to rain or moisture gt DO NOT immerse any part of the product in water Do not use this product near water e g near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool To avoid any risk of electric shock from lightning avoid handling any
8. abled The receiver stays on each camera channel for the selected number of seconds then switches to the next active channel gt The receiver starts the scan at the currently selected channel then scans the remaining channels in order gt The receiver will only scan channels that are enabled in the menu The receiver does not go into quad display during a scan gt If you press Ut co manually switch channels the receiver turns off the scan Follow the procedure above to turn it back on The display says No Signal Making sure there is a camera assigned the channel when the receiver switches to a Making sure the camera is in range of the receiver particular channel Troubleshoot the camera assigned to that channel The receiver won t switch to a i sure the channel is enabled set to On in the particular channel menu The receiver won t scan Making sure Scan Time is not set to Off or Quad channels Making sure more than one channel is enabled l Making sure more than one channel is enabled can t switch channels manually i Making sure you are not in quad display 15 Using Quad Display In quad display m the receiver puts all NE am four channels on the jl 3i screen at the same atii time The channels appear in the positions shown to the right gt If achannel is disabled or there is no signal from the camera that channel s section of the quad display will be
9. arts amp accessories originally packaged with the Product Include evidence of original purchase amp a note describing the defect that has caused you to return it The Product should be shipped freight prepaid by traceable means to warrantor at Uniden America Service 4700 Amon Carter Blvd Fort Worth TX 76155
10. blank To enter quad display 1 Open the menu 2 Scroll down to select Scan time 3 Use RIGHT or LEFT to select Quad To exit quad display Press the arrow keys to go to the channel you want 16 Solving Problems If you have any trouble with your system try these simple steps first If you still have a question call our Customer Care Line listed on the front cover image on the display is ET the brightness on the receiver in the System Setup sub too bright menu Adjusting the brightness on the receiver in the System Setup sub The image on the display is menu too dim Making sure the camera is at the right distance for low light conditions The image on my television Adjusting the brightness on your television The receiver brightness is too bright dark setting does not affect the television The image does not fit my Changing the TV out setting on the receiver in the System Setup TV screen sub menu Making sure the AV output cable is not connected Making sure the receiver is plugged in Switching to a different camera If the receiver is in quad display mode and the cameras are not working the screen could be blank Resetting the receiver The display is completely blank Switching to a different channel Checking the channel status icon at the top of the screen to see which channel the receiver is on Make sure the camera assigned to this channel is powere
11. d on Re pair the camera to the receiver The display just says USB n PC Camera Mode Disconnecting the USB cable The image on the screen is Resetting the camera frozen Resetting the receiver 17 The display just says No Signal None of the buttons on the receiver respond when Resetting the receiver press them Unstable or Weak Signal If the video seems to lag and or the audio sounds weak the camera and the receiver do not have a strong clear signal between them There are several causes for a weak signal Adjust the antennas on the receiver and the camera Often changing the angle of the antenna can improve the signal strength Try moving the camera closer to the receiver The battery rane Make sure the batteries in the camera and receiver are fully charged or receiver may be low Adjust the antennas on the receiver and the camera Remove as many obstacles from the signal path as possible especially reinforced concrete walls and any large metal objecs that might reflect the signal There may be too many Avoid placing the camera and receiver where the signal path crosses obstacles between the a high traffic area or body of water For example place the camera camera and receiver on the same side of a hallway as the receiver or mount the camera at least 7 feet up Relocate the camera and receiver so that there is a clear line of sight between them Try moving the camera clos
12. er to the receiver The camera might be too far from the receiver Weak signal and video performance The video performance is directly affected by the signal quality As the signal weakens degrades the amount of data transferred decreases and the video frame rate goes down The table below shows a breakdown of the performance you can expect at the different levels of signal quality 18 Frames per second approx Signal Level Data Rate kbps QVGA Zoom VGA Normal If the suggestions above don t provide enough improvement in the the signal quality you may want to run the camera at QVGA or zoom mode When the camera is in zoom mode it sends fewer pixels to the receiver so the video performance is not as affected by the weak signal Noise or Static The most likely cause of noise flickering image or static is interference There are many common sources of interference electrical appliances especially microwave ovens computer equipment especially wireless LAN equipment other radio based wireless devices such as cordless telephones gt gt wireless controllers or wireless headphones or speakers large florescent light fixtures especially if they give off a buzzing noise working motors hair dryers heater air conditioners water pumps 19 If the static is only on 1 camera If the static is on all cameras Check near the came
13. f the display Choose a value from 1 min through 15 max TV out Change the video output format from NTSC North America to PAL Europe Power Save Turn on power save mode If you set this to field to Auto the display turns off if it s idle for more than one minute The audio will remain active To turn the display back on press OK Factory Reset Reset the receiver to factory defaults Any changes or settings will be lost 10 Factory Audio Vol Using Zoom Mode Normal view VGA Zoomed in view QVGA JP T The receiver can zoom in so you can see the video better In zoom mode the receiver increases the pixel size and focuses on the center of the picture You will also see the ZOOM icon in the upper right corner of the display Pan and tilt in zoom mode Once in zoom mode you can pan and tilt the camera to see the outside edges of the T zoomed in area Use the OE E X RR ERE A dS arrow buttons to pan right 2 m and left or tilt up and down Pan and tilt features are only available in zoom mode Understanding Night Vision The portable camera included with your receiver has 11 infrared LEDs for low light conditions gt The infrared LED automatically turns on when the ambient light gets too dim around twilight the LED provides enough light for the camera to capture clear images in deep twilight or under a very bright full moon See page 22 for lux specifications Fort
14. he best night vision results place the camera no closer than 1 meter about 3 feet and no further than 3 meters about 10 feet from the point you want to monitor 11 Connecting to Your TV You can connect the receiver to any standard television with RCA composite video inputs Television with standard RCA composite inputs maximum 32 inches diagonal recommended Audio white E 3127 yellow 7 AC adapter already connected To use bandwidth efficiently the system compresses the video signal using Motion JPEG the system then digitizes the signal before transmitting it to provide a secure video link This method is optimized for wireless connections but it can cause an indented image line ghosting or JPEG artifacts on larger television displays or plasma screens Reducing pixellation When video is put on a very large screen you can often see the edges of each pixel in the image There are a few ways to reduce the amount of pixellation on your TV Zoom outon the receiver at the zoomed in size some pixellation will always occur gt Don t use a television larger than 32 inches 32 inch diagonal display Don t usea stretch or zoom setting on your television set your television to display the image as it receives it from the system 12 Multiple Camera Features Your receiver supports a total of four active cameras at a time You can mix and match any of the accessory cameras
15. hts mean Power Status light on Tre cameraison Link Status light Flashing The camera is in pairing mode The camera is connected to the receiver The camera is in standby Battery Status light The battery is charging POWER LINK Power connector Red o The battery is low the camera will turn off in 3 minutes The battery is fully charged Using the camera mount The camera has a built in stand so you can place it on any flat surface If you want to place your camera on a wall or a ceiling or even if you just want to secure it to a flat surface you can use the included camera mount You might want to bring the receiver along when you mount the camera it s much easier to get the the camera into the right position when you have the display handy 1 Hold the base of the mount where you want to attach it and mark the location of the screw holes 2 Use the included screws and anchors to attach the base to the wall or ceiling 3 Attach the camera to the mounting screw Tighten it a few turns then turn it to the direction you want Attach the camera to the mounting screw and turn it Tighten the brace against the camera to secure it to the desired in place WE direction 4 Loosen the wingnut to 5 unlock the Adjust the post to i mounting the correct angle post then tighten the wingnut to lock the 6 post into place Mounting Camera screw brace Pw
16. n it to you without charge for parts service or any other cost except shipping amp handling incurred by warrantor or its representatives in connection with the performance of this warranty Warrantor at its option may replace the unit with a new or refurbished unit THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE amp ENTIRE WARRANTY PERTAINING TO THE PRODUCT amp IS IN LIEU OF amp EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER WHETHER EXPRESS IMPLIED OR ARISING BY OPERATION OF LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow this exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you LEGAL REMEDIES This warranty gives you specific legal rights amp you may also have other rights which vary from state to state This warranty is void outside the United States of America amp Canada PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY If after following the instructions in the owner s manual you are certain that the Product is defective pack the Product carefully preferably in its original packaging Disconnect the battery from the Product amp separately secure the battery in its own separate packaging within the shipping carton The Product should include all p
17. nd hold to turn it off What the lights mean Power status The receiver is off Flashing The receiver is in pairing mode The battery is charging Battery status Red The battery is low the receiver will turn off in 3 minutes The battery is fully charged What the connections do Connector Connect the receiver to your computer for use with the Uniden Guardian USB output ooftware See the software manual for more information Audio video output Send the signal from the camera to a standard TV see page 12 Using the Menu To open the menu The selected press item is highlighted Use LEFT and RIGHT to scroll a Vol 10 thrath the 11 can Time OFF options for Use UP CAMI ON the item and DOWN CAM2 ON to move CAM3 ON Brightness 10 the cursor CAM4 ON TV out NTSC PairCAM 1234 Power Save OFF System Setup amp 3 To open the Reset System Setup sub menu press To close the menu press OK Adjust the volume of the audio from the camera Choose a value from 0 off through 20 maximum Set the length of time the receiver spends on each active camera during a scan Scan Time see page 15 or activate quad display see page 16 CAM1 CAM4 Turn each of the four camera channels On enabled or Off disabled Pair CAM Pair a camera to the selected channel see page 13 System Setup sub menu Brightness Adjust the brightness o
18. nents especially batteries and LCD displays in your municipal trash collection Consult your local waste management authority or a recycling organization like Earth911 com to find an electronics recycling facility in your area gt If you are unable to locate proper recycling facilities in your area please return this product to Uniden for recycling 22 FCC Compliance Information Part 15 Compliance Statement This device complies with Part 15 of the FCC Rules Operation is subjected to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with limits for a Class B digital device pursuant to Part 15 of the FCC rules and ETSI EN 300328 These limits are designed to provide reasonable protection against harmful interference in residential installations This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television equipment reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the inte
19. ra for one of the common Check near the receiver for the source of interference sources interference Try moving the camera away from a suspected Try moving the receiver away from a source or try moving the suspected source so it s suspected source or turn off the source if not between the camera and the receiver possible Try moving closer to the receiver There is always Try raising the receiver s antenna so it more noise at the edges of the receiver s range stands straight up Resetting Your System Resetting the camera or receiver will erase any changes and set all values back to the default You should only reset your system under the following conditions Resetting the camera Resetting the receiver he buttons on the receiver are not responding The image on the screen is frozen and resetting the camera did not help You are unable to pair the camera to the receiver The image on the screen is frozen To reset the camera or receiver 1 Unplug the AC adapter and make sure the power is off 2 Extend the antenna and locate the hole for the reset button 3 Insert a small object like a pencil point or an unbent paper clip into the hole and gently press in 4 Reconnect the AC adapter and let the battery charge fully 20 Additional Information Product Specifications Selectable camera channel Transmitting range 200 meters 600 feet in an open area line of sight Image Specifica
20. rference by one or more of the following measures gt Reorient or relocate the receiving antenna gt Move the equipment away from the receiver Plug the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for additional suggestions CAUTION Any changes or modifications to this equipment not expressly approved by the party responsible for compliance could void your authority to operate the equipment RF Exposure Information The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm 7 9 from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter IC Compliance Information Radio Equipment Notice The term IC before the radio certification number only signifies that Industry Canada technical specifications were met Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Privacy of communications may not be ensured when using this device CE Compliance Information Products with CE Marking comply with EMC Directive 2004 108 EC Low Voltage Directive 73 23 EEC R amp TTE 1999 5 EC issued by the Commission of the European Community Compliance
21. scan and leaves that camera s position blank in quad view Only pair one camera at a time The receiver links to the first camera it detects If two or more cameras are in pairing mode you can t control which camera the receiver will detect first 13 Changing to a Different Camera On the receiver press Wt to cycle through the enabled channels from CAM through CAM4 After the last enabled channel the receiver goes back to the first camera Eachtime you press the receiver goes to the next enabled channel regardless of whether there is a camera present on that channel If there is no camera signal on a particular channel the receiver shows a black screen with the message No Signal You should only turn a channel On if you have a camera paired to that channel gt The receiver skips any channels that are set to Off in the menu Channel CAM2 set to Off 14 Setting Up a Scan You can have the receiver automatically cycle through the enabled channels 1 Open the menu and scroll down to select Scan time 2 Use RIGHT or LEFT to select the amount of time you want the receiver to stay on each camera Choose 5 seconds 10 seconds 15 seconds or 20 seconds To turn off the scan and stay on the current channel select Off To set the receiver into quad display select Quad see Using Quad Display on page 16 3 Double check the channel settings CAM through CAM4 to make sure the correct channels are en
22. se 18 Noise OF SEaLC iacente tee 19 Resetting Your System 20 Additional Information 21 Product Specifications 21 Polymer Lithium Battery Warning sasien Poeta eu Eee v e NERA YE 22 Recycling and Disposal Information 22 FCC Compliance Information 23 Part 15 Compliance Statement 23 RF Exposure Information 23 IC Compliance Information 23 Radio Equipment Notice 23 CE Compliance Information 23 One year Limited Warranty 24 Getting Started Connect the Power 1 Connect one AC adapter to the camera s power input and the other to the receiver s power input The two adapters are exactly the same button POWER button 2 Connect the other end of each adapter to a standard 120 volt AC indoor outlet 3 Press the POWER button on both the receiver and the camera the bottom light on the left the Power status light should turn on a Power status light reconnecting the AC adapter doesn t come on seeing if the power outlet is controlled by a wall switch Charge the batteries The batteries in your camera and receiver will charge whenever the power is connected Let the batteries charge completely about 8 hours before you unplug the camera and receiver to move them around You can still use the camera and receiver just keep them plugged in
23. tarted 4 Connect the Power sss 4 Charge the batteries 4 Check the Video Signal 5 Learning Your System 6 Get to Know the Camera 6 What the buttons do 6 What the lights mean 6 Using the camera mount 7 Get to Know the Receiver 8 What the buttons do 8 What the lights mean 9 What the connections do 9 Using the Menu eere 10 Using Zoom Mode 11 Pan and tilt in zoom mode 11 Understanding Night Vision 11 Connecting to Your TV 12 Reducing pixellation 12 Multiple Camera Features 13 Pairing Cameras esee 13 Some things to know about pairing cameras sss 13 Changing to a Different Camera 14 Setting Up a Scan sss 15 Using Quad Display 16 To enter quad display 16 To exit quad display 16 Solving Problems 17 Unstable or Weak Signal 18 Weak signal and video performancdce se
24. tion Output Image resolution 640 x 480 VGA 320 x 240 QVGA Image processing Motion JPEG System Specifications Weight 110g 500 g Dimension 115x60x19 mm 220 x 145 x 36 mm F 10 C 14 F to 50 C 122 0 C 32 F to 45 C 113 F 21 tow ightsolion 1 IRLEDs TLowightsonsor OoOO TCowigntsensiiviy Dew Peture sensor OVI725 1M corens Output Jacks AM OUT 3 5 mm headset jack to RCA i USB USB 1 1 or above Polymer Lithium Battery Warning CAUTION Risk of explosion if battery is replaced by an incorrect type gt This equipment contains a rechargeable polymer lithium battery Do not attempt to charge the battery in temperatures below 0 C 32 F or higher than 45 C 113 F Dispose of used batteries according to the instructions gt Do not open or mutilate the battery Disconnect the battery before shipping this product The rechargeable batteries contained in this equipment may explode if disposed of in a fire gt Do not short circuit the battery Do not charge the rechargeable battery pack used in this equipment with in any charger other than the one designed to charge this battery pack as specified in the owner s manual Using another charger may damage the battery pack or cause the battery pack to explode Rechargeable Batteries Must Be Recycled or Disposed of Properly Recycling and Disposal Information Do not dispose of electronic devices or any of their compo
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