Synapse 4 User Manual Rev. 1
Contents
1. Product Name Item Code UPC Number Synapse 4 03081088 781462214364 ROHS UL 1573 CSA C22 2 No 166 E C US E113093 Synapse 4 User Manual Rev AR Technical Specifications O YO Returns You must send the product prepaid in the original box and with the original packing and accessories Chauvet will not issue call tags Call Chauvet and request a Return Merchandise Authorization RMA number before shipping the product Be prepared to provide the model number serial number and a brief description of the cause s for the return Clearly label the package with an RMA number Chauvet will refuse any product returned without an RMA number DO NOT write the RMA number directly on the box Instead write it on a properly affixed label Once you have received the RMA number include the following information on a piece of paper inside the box Your name Your address Your phone number The RMA number A brief description of the problem s Be sure to pack the product properly Any shipping damage resulting from inadequate packaging will be the customers responsibility FedEx packing or double boxing is recommended 3 Chauvet reserves the right to use its own discretion to repair or replace returned product s Synapse 4 User Manual Rev 1 Contact Us USA WORLD HEADQUARTERS General Information Chauvet Address 5200 NW 108th Avenue Sunrise FL 33351 Voice 954 577 4455 Fax 954 929 5560 Toll free 82. of the product To avoid causing a failure allow product to fully acclimate to the surrounding environment before connecting it to power Mount this product in a location with adequate ventilation at least 20 in 50 cm from adjacent surfaces Make sure there are no flammable materials close to this product while it is operating When hanging this product always secure to a fastening device using a safety cable Always make sure you are connecting this product to the proper voltage in accordance with the specifications in this manual or on the product s specification label Never connect this product to a dimmer pack or rheostat Never disconnect this product by pulling or tugging on the power cable Do not operate this product if you see damage on the housing or cables Have the damaged parts replaced by an authorized technician at once Do not cover the ventilation slots when operating to avoid internal overheating The maximum ambient temperature is 113 F 45 C Do not operate this product at a higher temperature In case of a serious operating problem stop using this product immediately In the unlikely event that your Chauvet product may require service contact Chauvet Technical Support Synapse 4 User Manual Rev 1 2 Introduction Description The Synapse 4 functions as a relay pack to control the power sent to individual lighting products This product takes one powerCON input and branches it into four outputs each of which can b
3. power port control Synapse 4 User Manual Rev 1 9 Operation Configuration Power Setup Output Delay Setting Date and Time Setting Schedule Setup Backlight Software Information Fixture Hours y PROFESSIONAL The Synapse 4 allows control from both the control panel and remotely via DMX This option chooses how the power outputs are controlled 1 Go to the Power Setup main level 2 Select the desired control function a Turn Off turns all power outputs off b Turn On turns all power outputs on c On Off Via DMX control of the power outputs is controlled via DMX d On If DMX On Turns power outputs on off as DMX is detected e Scheduler Product power output is controlled by the events set in the scheduler This option sets how long the power outputs are delayed from turning on off This option is useful when turning on more than one Synapse 4 at the same time Set each product to turn on at a different time to avoid overloading a power system 1 Goto the Output Delay main level 2 Select how long you want the product to delay before turning on off 0 120S This option sets the date and time The date and time setting is needed in order for the scheduler option to work correctly 1 Goto the Date Time main level 2 Select Clock Setting a Enter the month 00 b Enter the date 00 c Enter the year 2015 d Enter the hour 00 e Enter the minutes 00 This option allows
4. you to set 8 different events that turn on off each of the power outputs at specific scheduled times 1 Goto the Scheduler main level 2 Select Event 1 8 a Select On or Off 3 Select Power Output 1 4 a Select On or Off 4 Select Week Setup a Select Monday Friday or Everyday 5 Select Time Setup a Enter the hour 00 b Enter the minutes 00 This setting allows you to set the amount of time the backlight on the Synapse 4 s display stays on after the last button is pressed on the control panel 1 Goto the Back Lite main level 2 Select On remains on 10S 10 seconds 20S 20 seconds or 30S 30 seconds This option shows what version of software the Synapse 4 is running 1 Goto the Information main level 2 Select Version and the version number will show on the display This option shows the total amount of hours the Synapse 4 has been turned on 1 Goto the Information main level 2 Select Fixture Hours and the total number of hours will show on the display Synapse 4 User Manual Rev 1 Operation DMX Control In this mode each product will respond to a unique starting address from the DMX controller All products with the same starting address will respond in unison 1 Select a DMX personality as shown in DMX Personality 2 Goto the DMX Address main level 3 Select the starting address 001 512 The highest recommended starting address for each DMX mode is as follows DMX Personality DMX Addres
5. 00 762 1084 EUROPE General Information Chauvet Europe BVBA Address Stokstraat 18 9770 Kruishoutem Belgium Voice 329 388 93 97 General Information Chauvet Europe Ltd Address Unit 1C Brookhill Road Industrial Estate Pinxton Nottingham UK NG16 6NT Voice 44 0 1773 511115 Fax 44 0 1773 511110 MEXICO General Information Chauvet Mexico Address Av Santa Ana 30 Parque Industrial Lerma Lerma Mexico C P 52000 Voice 52 728 285 5000 User Manual Technical Support Voice 954 577 4455 Press 4 Fax 954 756 8015 Email techOchauvetlighting com World Wide Web www chauvetlighting com Technical Support Email Eutech chauvetlighting eu World Wide Web www chauvetlighting eu Technical Support Email uktech chauvetlighting com World Wide Web www chauvetlighting co uk Technical Support Email servicio chauvet com mx World Wide Web www chauvet com mx Outside the U S United Kingdom Ireland Mexico or Benelux contact the dealer of record Follow their instructions to request support or to return a product Visit our website for contact details Synapse 4 User Manual Rev 1
6. 4 Included Neutik powerCON power cord Warranty Card Quick Reference Guide Claims Carefully unpack the product immediately and check the box to make sure all the parts are in the package and are in good condition If the box or the contents the product and included accessories appear damaged from shipping or show signs of mishandling notify the carrier immediately not Chauvet Failure to report damage to the carrier immediately may invalidate your claim In addition keep the box and contents for inspection For other issues such as missing components or parts damage not related to shipping or concealed damage file a claim with Chauvet within 7 days of delivery Manual Convention Meaning Conventions 1 512 A range of values in the text 50 60 A set of mutually exclusive values in the text lt SET gt A button on the product s control panel Settings A product function or a menu option MENU gt Settings A sequence of menu options 1 10 A range of menu values from which to choose in a menu Yes No A set of two mutually exclusive menu options in a menu ON A unique value to be entered or selected in a menu Symbols Symbols Meaning Critical installation configuration or operation information Failure to comply with this information may cause the product not to work damage third party equipment or cause harm to the operator Important installation or configuration information Failure to comply with this information may keep the product fro
7. SYNAP SEE User Manual Edition Notes Edition Notes Trademarks Copyright Notice Manual Use Document Printing Intended Audience Disclaimer Document Revision y PROFESSIONAL The Synapse 4 User Manual Rev 1 covers the description safety precautions installation programming operation and maintenance of the Synapse 4 Chauvet released this edition of the Synapse 4 User Manual in August 2015 CHAUVET is a registered trademark of CHAUVET amp Sons Inc d b a CHAUVET or Chauvet The CHAUVET logo in its entirety including the CHAUVET name and the dotted triangle and all other trademarks in this manual pertaining to services products or marketing statements are owned or licensed by Chauvet Any other product names logos brands company names and other trademarks featured or referred to within this document are the property of their respective trademark holders Chauvet owns the content of this User Manual in its entirety including but not limited to pictures logos trademarks and resources Copyright 2015 Chauvet All rights reserved Electronically published by Chauvet in the United States of America Chauvet authorizes its customers to download and print this manual for professional information purposes only Chauvet expressly prohibits the usage copy storage distribution modification or printing of this manual or its content for any other purpose without written consent from Chauvet Fo
8. e powered off individually via DMX or an internal timer scheduler The product may be rack truss or wall mounted The Synapse 4 also includes a 4 port DMX opto iso allowing users to easily branch their DMX universe in multiple directions and amplify the signal after a long run Features 1 or 4 channel power output control Operating modes 1 channel All Power Output On Off 4 channel Power Output 1 4 On Off Controllable powerCON relay pack and DMX optically isolated splitter amplifier Compounds the savings of LED fixtures by completely removing power when not in use Individually control all 4 relays via DMX DMX sensing or internal scheduler for specific on off times every day Optically isolated 5 pin DMX splitter provides an easy hub for running DMX to multiple locations Convenient mounting options rack mount wall mount or clamped to truss Synapse 4 User Manual Rev 1 3 Introduction Overview DMX Input Control Panel DMX Output Rack Mounting Tab Wall Mounting Keyhole Fuse Power In Safety Loop M12 Clamp D Mounting Point Le e Side View O Synapse 4 User Manual Rev 1 Introduction Dimensions Synapse 4 User Manual Rev 1 5 Setup 3 Setup AC Power A D AC Plug Resetting the Breaker A DMX Linking DMX Personalities h d PROFESSIONAL Each Synapse 4 has an auto ranging power supply that works with an input voltag
9. e range of 100 to 240 VAC 50 60 Hz To determine the power requirements for each Synapse 4 refer to the label affixed to the product You can also refer to the Technical Specifications chart in this manual The listed current rating indicates the maximum current draw during normal operation For more information you may download Sizing Circuit Breakers from the Chauvet website www chauvetprofessional com Always connect this product to a protected circuit with an appropriate electrical ground to avoid the risk of electrocution or fire Never connect this product to a rheostat variable resistor or dimmer circuit even if the rheostat or dimmer channel serves only as a 0 to 100 switch The Synapse 4 comes with a power input cord terminated with a Neutrik powerCON A connector on one end and an Edison plug on the other end U S market If the power input cord that came with your product has no plug or if you need to change the Edison plug use the table below to wire the new plug Connection Wire U S Wire Europe Screw Color AC Live Yellow or Brass AC Neutral Silver AC Ground Green Yellow Green Yellow Green This product is equipped with a resettable circuit breaker on the power input circuit If the breaker trips all sections of this product will lose power Refer to the following instructions for resetting the breaker This product is equipped with a resettable circuit breaker If the breaker trips all sections of this prod
10. g This can lead to reduced product life and increased mechanical wear To clean your product 12 ale 2 3 4 5 6 7 Unplug the product from power Wait until the product is at room temperature Use a vacuum or dry compressed air and a soft brush to remove dust collected on the external vents Clean all external surfaces with a mild solution of non ammonia glass cleaner or isopropyl alcohol Apply the solution directly to a soft lint free cotton cloth or a lens cleaning tissue Wipe any dirt or grime to the outside edges of the surface Gently polish the surfaces until they are free of haze and lint O Always dry the external surfaces thoroughly and carefully after cleaning them Synapse 4 User Manual Rev 1 6 Technical Specifications Dimensions and Length Width Height Weight Weight 49 0 in 483 mm 7 87 in 200 mm 1 75 in 45 mm 6 Ib 2 8 kg Note Dimensions in inches rounded to the nearest decimal digit Power Power Supply Type Range Voltage Selection Switching internal 100 240 VAC 50 60 Hz Auto ranging Parameter 120 VAC 60 Hz 230 VAC 50 Hz Consumption 4W 4W Current 0 077A 0 048 A Breaker 20 A 250 V 20 A 250 V Power I O U S Canada Worldwide Power input connector Neutrik powerCON A Neutrik powerCON A Power cord plug Edison U S Local plug Thermal Max External Temperature Cooling System 113 F 45 C Convection DMX I O Connectors Connector Type Channel Range 5 pin XLR sockets 1 or 4 Ordering
11. gt to select In this case if there is another programming level you will see that first option or you will see the selected value Press lt MENU gt repeatedly to exit to the previous main level Synapse 4 User Manual Rev 1 Menu Map Main Level Programming Levels Description Turns power to the power outputs on the TONTON back of the product off Turns power to the power outputs on the Power Setup On off Via DMX Turns power on off thru DMX control On If DMX On Turns power on off as a DMX signal is detected Sets product to follow the assigned schedule Output Delay 01208 Sets a time delay to the power output Current Time Date amp Time 12 12 2014 00 00 12 12 2014 00 00 Sets the current date and time Clock Setting Scheduler On On Off of ioe the scheduler for the set event E Power Power Port On Sets which ports will turn on off during the vent Output Scheduler _ Ont 4 off event Monday Sunday Week Setup Everyday Sets the days the event will run Time Setup 00 00 Sets the time the event will run PO Display backlight always on Turns off display backlight after 10 sec of inactivity Back Light Turns off display backlight after 20 sec of inactivity Turns off display backlight after 30 sec of inactivity Fixours Shows total product hours Information Version Shows installed software version Selects DMX address highest channel aux Channete GH channel power port contra 4CH 4 channel individual
12. ing the weight of this product For our CHAUVET Professional line of mounting clamps go to http trusst com products 02 0 0 0 0 Floor Mounting a Overhead Mounting Mounting Diagram t 1 he 8 Wall Mount Screw Wall Mounting Synapse 4 User Manual Rev 1 7 Operation 4 Operation Control Panel Button Description lt MENU gt lt ENTER gt lt UP gt lt DOWN gt h d PROFESSIONAL Function Exits from the current menu or function Enables the currently displayed menu or sets the currently selected value in to the current function Navigates upward through the menu list or increases the numeric value when in a function Navigates downward through the menu list or decreases the numeric value when in a function Control You can set the Synapse 4 starting address in the 001 512 DMX range This enables control of Options up to 4 outputs in the 4 channel 4CH personality Programming Refer to the Menu Map to understand the menu options The menu map shows the main level and a variable number of programming levels for each option To go to the desired main level press lt MENU gt repeatedly until the option shows on the display Press lt ENTER gt to select This will take you to the first programming level for that option To select an option or value within the current programming level press lt UP gt or lt DOWN gt until the option shows on the display Press lt ENTER
13. m working Useful information The term DMX used throughout this manual refers to the USITT DMX512 A digital data transmission protocol Synapse 4 User Manual Rev 1 A Personal Safety Mounting And Rigging Power And Wiring Operation a CHAUVET Before You Begin VU el Product At A Use on Dimmer X Auto Programs X lan Auto Ranging Power Glance outdoor Use X Sippy P Master Slave Replaceable Breaker P DMX pP User Serviceable X Safety Notes Read all the following Safety Notes before working with this product These notes include important information about the installation usage and maintenance of this product This product contains no user serviceable parts Any reference to servicing in this User Manual will only apply to properly trained Chauvet certified technicians Do not open the housing or attempt any repairs All applicable local codes and regulations apply to proper installation of this product Always disconnect this product from its power source before servicing Always connect this product to a grounded circuit to avoid the risk of electrocution The product is not intended for permanent installation This product is for indoor use only To prevent risk of fire or shock do not expose this product to rain or moisture IP20 CAUTION When transferring product from extreme temperature environments e g cold truck to warm humid ballroom condensation may form on the internal electronics
14. r better results print this document in color on letter size paper 8 5 x 11 in double sided If using A4 paper 210 x 297 mm configure your printer to scale the content accordingly Any person in charge of installing operating and or maintaining this product should completely read through the guide that shipped with the product as well as this manual before installing operating or maintaining this product Chauvet believes that the information contained in this manual is accurate in all respects However Chauvet assumes no responsibility for any errors or omissions in this document Chauvet reserves the right to revise and make changes to the content of this document without obligation that Chauvet notify any person or company of such revision or changes This does not in any way constitute a commitment by Chauvet to make such changes Chauvet may issue a revision of this manual or a new edition to incorporate such changes The Synapse 4 User Manual Rev 1 is the first edition of this manual www chauvetprofessional com for the latest version Author D Couppe Go to Editor M Gregory Date 8 14 15 Date 08 16 15 Synapse 4 User Manual Rev 1 ME Table of contents Table of Contents 1 Before YOU BOQIN S Reese these sente oia 1 A NS Li ne line een mE Sete lt Dane madame eine Diner en ae er reer 1 E la RE ER RE A E E EN E A A SE SR A OR 1 Manual Te 1 AE DUC p ts era o a a a a a a a 1 SA E EEE EI EE E E eon aa a
15. r our CHAUVET Professional line of mounting clamps go to http trusst com products Orientation Always mount this product in a safe position and make sure there is adequate room for ventilation configuration and maintenance Rigging Chauvet recommends using the following general guidelines when mounting this product When selecting an installation location consider easy access to this product for operation programming adjustments and routine maintenance Make sure to mount this product away from any flammable material as indicated in the Safety Notes Never mount in places where rain high humidity extreme temperature changes or restricted ventilation may affect the product If hanging this product make sure that the mounting location can support the product s weight See the Technical Specifications for the weight bearing requirements of this product When hanging this product always secure to a fastening device using a safety cable For our CHAUVET Professional line of safety cables go to http trusst com products Procedure The Synapse 4 fits nicely in a standard 19 rack using the mounting tabs included You may also choose to attach a M12 mounting clamp for hanging or simply place it on its feet on a flat level surface Using the 2 keyhole cutouts the Synapse 4 also gives you the option of mounting it to a wall You must supply your own mounting hardware Make sure all hardware and mounting surfaces are capable of support
16. s 1 Ch 512 4 Ch 509 DMX Personality This setting allows you to choose a particular DMX personality 1 Goto the DMX Channel main level 2 Select the desired personality 1 Ch or 4 Ch See the DMX Values section for the highest starting address you can select for each personality Make sure that the starting addresses on the various products do not overlap due to the new personality setting DMX Values 1CH Channel Function Value Percent Setting 000 152 No function 153U 255 T 1 Power Output On Off we 255U 103 No function 102U 000 Turn off 4CH Channel Function Value Percent Setting 000 152 No function Power Output 1 153U 255 Turn on 1 1 On Off 255U 103 No function 102U 000 Turn off 1 000 152 No function Power Output 2 153U 255 Turn on 2 2 On Off 255U 103 No function 102U 000 Turn off 2 000 152 No function Power Output 3 153U 255 Turn on 3 3 gt On Off 255U 103 No function 102U 000 Turn off 3 000U 152 No function 5 Power Output 4 153U 255 Turn on 4 On Off 255U 103 No function 102U 000 Turn off 4 Synapse 4 User Manual Rev 1 GT 5 Technical Information Product To maintain optimum performance and minimize wear you should clean this product frequently Usage and environment are contributing factors in determining the cleaning frequency Maintenance as a rule clean this product at least twice a month Dust build up reduces performance and can cause overheatin
17. tk EE E E IA A A E ae SEEE A IE E E E E A EE AE TE 1 Adele tie A GaN C Ee o e OE 2 Sale INS a E io eii ocio 2 SS A oe i et acide ht acide oles aati 2 Mounting And RIM ati id 2 A A Sn eter 2 Opera Scr oases cts coisa il see linde 2 2 ad ido jo Ufo 110 q A OP o canne ee tn a et CN ete ee te ne 3 DESCANSE Ro 3 AP o A 3 BN AI A Un aie os eta baa ee eae 4 DIMENSION iaa R 5 D SO O 6 AO PONTS e ee er 0 ae di ei en 6 PS POG ees AR A A DER ute DCR Ce Te 6 REScCUmMaine Bredke acera is ae 6 ONO O e 6 DMX ers ON aMSN ie E bin ne nie O sci aia 6 MOUNINO RE ET a D RO tate 7 MEO ea A ee De A a 7 PACMAG Ra EEE 7 OC Cee ee O A Pue E TC E 7 Synapse 4 User Manual Rev 1 i A OMSK A o o iS E NNER 8 Controlan DES Mizara a EN Dee nee a eee eee eee ee 8 A o en see ee a een eee ea eee 8 FOO AMINO a da dd ir iii aio da 8 MEM aa celibato ias 9 A RU Ra Se ad eee nd a ee nm 10 POWER A A Musso ose Olea ee nee 10 SUIPULDEar Setas dt ces ne 10 Date ana nME Sind e ra od do ios 10 Schedule Set a A eee ee eee ee eee 10 AAA Men A le onl Sate etna alcatel tical Gerais acetal oie tee alt 10 SO Wale ION AMO n ASA A A 10 SA q Ta O TR UTE ee PESO te ete 10 DVA COMTO A A O 11 DNP ES ONAL res Sis ia dead 11 DMX VAE S oi dad 11 D Technical iniormMmal OMe nains 12 Product Malena Cu ai 12 6 Technical Specitca ON 13 SUD TARN A A oma 14 Contact US mia eo SG ee n D 15 ii Synapse 4 User Manual Rev 1 1 Before You Begin What Is Synapse
18. uct will lose power 1 Disconnect the product from power 2 Allow the product to cool for 15 minutes 3 After 15 minutes try to reset the breaker by pressing the button until it latches in the operation position 4 Connect the product to power and continue using as recommended Disconnect this product from the power outlet before resetting the breaker If the breaker does not reset the breaker button lever will not remain inserted latched contact Chauvet immediately This indicates a possible internal malfunction You can link the Synapse 4 to a DMX controller using a 5 pin DMX connection If using other DMX compatible products with the Synapse 4 you can control each individually with a single DMX controller The Synapse 4 uses a 5 pin DMX data connection for the 1 and 4 channel DMX personalities Refer to the Introduction chapter for a brief description of each DMX personality Refer to the Operation chapter to learn how to configure the Synapse 4 to work in these personalities The DMX Values section provides you with detailed information regarding the DMX personalities If you are not familiar with or need more information about DMX standards or the DMX cables needed to link this product to a DMX controller download the DMX Primer from the Chauvet website www chauvetprofessional com Synapse 4 User Manual Rev 1 CHAVET _ PROFESSIONAL Mounting Before mounting this product read and follow the Safety Notes Fo
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