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GoCCl _com User Manual

1. 32 UE EE 33 ROUEN LOS Inc porinan E EEEE EAEE IAA EAE 34 SEARCHING FOR EXISTING BOOKINGS cccccccsesccescccesccccscscsccceseccesecseecseussseuesseecseeesseeseseuseseues 37 PERFORMING A NEW SEARCH 38 ACCESSING ONLINE CHECK IN s lt ssssscnsowasanavncesenvsavasaneSasieaesesowadunesaniedeaudawaannsSaenssmnienniasesavobeneioransess 39 ACCRSSINOGb DOCUMENTS den ren NEENA EEEE Ra aa 41 CREATE GROUP BOOKINGS WEE 42 MAKING PAYMENTS dicoostezkk iekE opu rena toa EOE A E Vk sa qu V EEA pam EAE E E E aai 48 MODIFYING THE ee 52 Increasing requests a seiecasviecssacmasnadeauaeanesanennat eannnenbsooasaaddawacanmsqnoeeataoesbeuauenenscnbanneduisanmecstuaeseanneaeawans 52 DECECASING TCQUCSIS TETTE EEE N EENEN NESE ENE Ta 53 42 6 E 54 Statement EEGEN 54 Group Detailed Workup P 54 Guest Re ee te EE 55 BERTHING GUESTS RR u A r AmA 56 SEARCHING FOR GROUP BOOKINGS eege 60 SEARCHING FOR GROUP SAILINGS eege ee 61 CANCELING A GROUP BOOKING ssssssesssesssesssessserssersetrsstrsstesetssetssersetssereserssersserseresereserssereseessere 63 TOES E EE 63 DISPLAYING THE BOOKING HISTORY cccceeeeeeeeheee he een ee henen nenne ne en sse rise rese sese ere se a se rennen 63 MANAGING GROUP STATEROOMS ee eee esses esee KEREN KEREN esee esses sese sess esses sese se sese se sese eone 66 MAKING PAYMENTS ON EXISTING BOOKINGS
2. Required LLL About Carnival Knowledge Center Privacy amp Legal Notices Travel Agency Policy Contact Us Carnival Cruise Lines 2010 All Rights Reserved 2 Type the Booking Number or Group Number and click Continue Or Type the Guest s Last Name and the Guest s First Name Click the Ship down arrow and select a ship name Click Continue to re display the Search For Reservations screen which now includes the guest s information gt ROSA SANTISO gt Logout gt About GoCCL gt User Support ContactUs gt Call Us GoCCL com ft BOOKINGTOOLS MARKETING TOOLS TRAINING RESOURCE CENTER grou o o LETTS SEARCH FOR RESERVATIONS Booking Number or Group Number Guest Document Status Report Date Report Requested June 16 2011 2 Advanced Search AGENCY ee Test Agy GROUP NUMBER 207HS9 SHIP Carnival Valor SAIL DATE July 17 2011 Cabin Level Cabin Document Date First Ticketing FunPass Booking View Documents Mail Date esed Status Status D W uj LI um gt i P i _ View i i i i 325HS5 TBA Electronic Documents Grp Hold Incomplete Edit i i View i See Grp Hold Incomplete Edit About Carnival Knowledge Center Privacy amp Legal Notices Travel Agency Policy ContactUs Carnival Cruise Lines 2010 All Rights Reserved 3 Click View Documents to display the Cruise Documents screen from where you can print luggage tags boar
3. February 2012 GoCCL com User Manual Canceling a group booking 1 On the Group Booking Display screen click Cancel Group Booking to display the Cancel Group Booking screen listing the cancellation penalty amount Carnival Cancel Group Booking Group Booking Information Group Booking 207HS9 Agency Phone 305 599 2650 Ship Carnival Valor Agency Name SUS ECHANNEL TEST AGY D Agent Name Rosa Santiso Sail Date 7 17 2011 Group Type Open Promotion Group Name Test Group 7 days FunPoints Flexi Price 0 Eastern Caribbean Miami FL Payments Received 10 000 00 Port Miami FL Cancellation Guidelines Category StateRoom Requests 6 16 2011 6 19 2011 7 4 2011 Stateroom Price Description Sg Dbi Trp Qd Ont Tti 8D 8D Balcony 8 8 50 0 Person 75 0 Person Full Penalty Cancel Group Booking 13 This will cancel the entire group booking To cancel one stateroom selecti Manage Group Staterooms lt lt Back to Display Group Booking 2 Click Cancel Group Booking to cancel the entire booking ge Note To cancel one stateroom click Manage Group Staterooms Guest list On the Group Booking Display screen click Guest list to display all berthed staterooms Note If your group booking does not have berthed staterooms this message is displayed There are no berthed staterooms on your group booking at this time Would you like to berth guests at this time Y
4. cccsccccssscccssscccssscccsscccssccccscscccscscocssccosees 67 GUEST DOCUMENT STATUS ccccccccccsccccccsccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccs 68 February 2012 Acar ival Welcome to GoCCL com This expert engine lets you navigate easily through the booking process gt Login Register About GoCCl gt User Support Contact Us gt Cat Us GoCCL com ft BOOKING Ton MARKETING TOOLS CARNIVAL MAGIC TRAINING RESOURCE CENTER SPECS IS READY FOR HER CLOSE UP Qur newest most innovative ship 10 date Meet CARNIVAL MAGIC You ve gotta see it to believe ft COME EXPLORE gt individual Stateroom gt Group Staterooms gt Group Bookings f Manage a Booking 2 Guest Document Status gt Funship Pay P9 CARNIVAL NEWS Booking Tool Improvements April 2011 Thursday April 21 2011 Latest News amp Updates Marketing Tools BirBuikher nd S in From customizing fiyers wth current tneranes acd your i090 creating ads n a variety of media specs lo pring o demand and och meore Learn More gt START YOUR TRAINING Featured Specials BRI YOUR PH D IN sch FUN 0 LOGY AS A Newly minted exper in Fun youll know better than anyone how 1o provide your Certs with good tne So what are you waiting for Start the course today Best of Europe Past Guest Offer Best of Lurope Prospect Offer Pack N Go Earty Saver Specials Senior Special Special Offers La
5. GoCCL com A Booking Tool gt Login gt Register gt About GoCCL gt User Support gt ContactUs gt Call Us GoCCL com f amp BOOKINGTOOLS MARKETING TOOLS TRAINING RESOURCECENTER SPEQMS O Enter keyword s CARNIVAL MAGIC IS READY FOR HER CLOSE UP Our newest most innovative ship Individual Stateroom to date Meet CARNIVAL MAGIC You ve gotta see it to believe it gt Group Staterooms gt Group Bookings ey Manage a Booking 2 Guest Document Status gt Funship Pay gt CARNIVAL NEWS Booking Tool Improvements April 2011 Thursday April 21 2011 Latest News amp Updates Marketing Tools Featured Specials BEN YOUR PH D IN Special Offers Launchon A BizBuilder as Best of Europe Past Guest Offer D FU N 0 LOGY GoCCL Booking Engine Best of Europe Prospect Offer Click for Training Pack N Go As a newly minted expert in Fun you ll know better than anyone how ini i Bl LDER i New Training Webinars PM CDM to provide your clients with a good Added Senior Special From customizing flyers with current time So what are you waiting for itineraries and your logo creating ads Start the course today gps Ng Improvements in a variety of media specs to printing p E on demand and much more Learn Booking Tool Improvements v Mors gt START YOUR TRAINING gt View More News and Updates gt See All Marketing Tools gt View All Specials n About Carnival Knowle
6. Or started when the sun goes down Come e gn and see yourself Book your Caribbean cruise aboard CARNIVAL VALOR today Ship s Registry Panama e Class CARNIVAL VALOR Length 855 ft e Total Staff 1180 e Guest Capacity 2974 Cruising Speed 21 e Click Destination to display the Itinerary Information window Port of Call Arrival Time Depart Time Miami FL Fun Day At Sea Grand Cayman Cayman Islands 7 00 AM Mahogany Bay Isla Roatan 12 00 PM Belize 8 00 AM Cozumel Mexico 8 00 AM Fun Day At Sea Miami FL 8 00 AM 6 Click Select for the sailing you want to book to display the Rate Availability screen listing all available rate codes for which your agency qualifies February 2012 A Carnival GoCCL com User Manual Note The Voyage Information section which provides a recap of the selections made is available at the top of all screens starting with this screen To display information on the selected ship click the Ship name Rate Availability Select a rate code to price or select upfto three rate codes to compare Voyage Information Modify Search Ship CARNIVAL TRIUMP Departure Port GALVESTON TX Stateroom Sail Date 05 03 2012 Debarkation Port GALVESTON TX Number of Guests 3 Transportation Mode CRUISE ONLY Days 4 Rate Code Le nataon A Eh OTI h aredaaonm Rates are average per person based on the number of guests traveling and include non commissionable fare
7. Back to GoCCL Carnival Voyage Itinerary Booking Information Booking Number 546HK4 Agency Name SUS ECHANNEL TEST AGY DOME Agent Name Rosa Santiso Agency Phone 305 599 2650 Voyage Information Ship CARNIVAL VALOR Departure Port MIAMI FL Sail Date 07 10 2011 Debarkation Port MIAMI FL Days 7 Rate Code NIC Destination WESTERN CARIBBEAN Category 8D Stateroom 8351 Transportation Mode CRUISE ONLY print page Day Port of Call Arrival Date Arrival Time Miami FL Fun Day At Sea Grand Cayman Cayman Islands 07 12 2011 7 00 AM Mahogany Bay Isla Roatan 07 13 2011 12 00 PM Belize 07 14 2011 8 00 AM Cozumel Mexico 07 15 2011 8 00 AM Fun Day At Sea Miami FL 07 17 2011 8 00 AM 2 To print this screen click Berint page 3 Click Back to return to the Booking Confirmation screen Depart Date 07 10 2011 07 12 2011 07 13 2011 07 14 2011 07 15 2011 Depart Time February 2012 25 User Manual GoCCL com Displaying the Commission Detail 1 On the Booking Confirmation screen click Commission Detail to display the cruise fare information and commission detail gross amount due net amount due and commission amount Commission Detail GyPrint pai 26 Booking Information Booking Number 149T78 Agency Name SUS ECHANNEL TEST AGY DOME Agent Name James Morant Agency Phone 305 599 2650 Voyage Information Ship CARNIVAL TRIUMPH Departure Port GALVESTON TX Sail
8. BookCCL Profile rmoreno santiso carnival com Agent Confirmations Only Guest Copy commission not shown C Main Agency DFELICIANO2 CARNIVAL COM C BookCCL Profile rmoreno santiso carnival com Guest Confirmations Only Send a Guest Copy Directly to Guests For 546HK4 Note Only Guest Confirmations will be sentto these addresses SEND CONFIRMATION 2 Click the checkbox to left of the option you want to use 3 Click Send Confirmation The window re displays indicating the message was successfully sent Message sent successfully Confirmations Request Select from the list of available confirmation options for bookings 546HK4 and then select Send Confirmation Agent Copy commission shown C Main Agency DF ELICIANO2 CARNIVAL COM C BookCCL Profile rmoreno santiso carnival com Agent Confirmations Only Guest Copy commission not shown Main Agency DFELICIANO2 CARNIVAL COM BookCCL Profile rmoreno santiso carnival com Guest Confirmations Only Send a Guest Copy Directly to Guests For 546HK4 rmoreno santiso carnival com x Note Only Guest Confirmations will be sent to these addresses SEND CONFIRMATION 4 Click Close to close the window and return to the Booking Confirmation screen A confirmation message is sent to the specified e mail address February 2012 17 A Carnival User Manual GoCCL com Carnival FUN FOR ALL ALL FOR FUN My
9. Deposit 450 00 Final Payment 1377 65 Departure Port GALVESTON TX Debarkation Port GALVESTON TX Rate Code PNSP44 Category 68 Age Nationality Departing City United States N A United States N A United 7 States N A Due Date Due Date Stateroom 2243 Transp Emergency Mode Contact VPP CRUISE 305 599 No ONLY 2600 CRUISE 305 599 No ONLY 2600 CRUISE 305 599 No ONLY 2600 Guest 1 Guest 2 549 00 549 00 33 55 33 55 02 14 2012 1 18 PM ET 03 04 2012 1 Yes I have read and agree with the Terms amp Conditions of Carnival Cruise Lines Alaaeca rafar tan tha Nauman t Wietarns far nawumant ct3tiic Number of Guests Transportation Mode CRUISE ONLY Modify Search Past Guest Number Guest 3 33 55 Total 1 277 00 100 65 1 377 65 426 00 e From the buttons at the bottom of the screen you can modify the booking display a pricing summary request special services and packages clone the booking initiate a new search complete the guest s FunPass and print the travel documents A Carnival February 2012 GoCCL com User Manual Sending a Confirmation 1 On the Booking Confirmation screen click Send Confirmation to display a list of options Confirmations Request Select from the list of available confirmation options for bookings 546HK4 and then select Send Confirmation Agent Copy commission shown C Main Agency DFELICIANO2 CARNIVAL COM C
10. H SELECT gt Compare L EA Compare February 2012 GoCCL com User Manual Note The Rate availability screen now displays all applicable FIT rate codes that can be rolled into the group 3 Select a rate code to display the Category Availability screen Category Availability Select a desired stateroom category or select Quick Quote to view the Pricing Detail page Voyage Information Modify Search Ship CARNIVAL LIBERTY Departure Port MIAMI FL Stateroom Sail Date 02 02 2013 Debarkation Port MIAMI FL Number of Guests 2 Days 7 Rate Code 328TZ2501 Transportation Mode CRUISE ONLY Destination EASTERN CARIBBEAN Category FunPoints Amenities 3 KA Stateroom Preferences Y Rates are average per person based on the number of guests traveling and include non commissionable fares and are for quoting purposes only Category Stateroom Type Capacity Upgrade Supports Funpoints Average Rate D Interior 3 Yes 554 00 D Interior 4 Yes 529 00 SELECT 4 Select a category to display the Stateroom Availability screen 1003 When selecting a GUAR or TO BE ASSIGNED stateroom there is a possibility your stateroom s view may be obstructed Stateroom Availability Select a stateroom from the list below and then click save and continue Voyage Information Modify Search Ship CARNIVAL LIBERTY Departure Port MIAMI FL Stateroom Sail Date 02 02 2013 Debarkation Port MIAMI FL Number of Guests 2
11. Search Sailing Rates ER Alloabrment Review A Confirn Sailing Search or Search available sailings below BM E Zei All amp uillimgs A minimum of fli stuternncam release im required far a Greap Mocking Required Fields TE d v 2 Complete the required fields designated by an asterisk Back to GoCCL Carnival Search Sailing Search or c Search available sailings below 7 9 2011 J ER ro Date 8 7 2011 3 Days To Duration 7 Days wv A minimum of 8 stateroom requests is Required Fld search gt 42 February 2012 A carnival GoCCL com User Manual 3 Click Search to display the Sailing Availability screen Sailing Availability Select a sailing to continue the booking process E Display all sailings Available and closed FunPoints Averagelead Select Sailing Amenties d Rate e Western Port Canaveral C v Dre i 7 E arnival Dream sdb 2 2 2013 Days Orlando FL No Yes 529 00 Eastern pe O Carnival Liberty EE 2 2 2013 7 Days Miami FL No Yes 529 00 Select Caribbean Eastern O Carnival Conquest 2 3 2013 7 Days New Orleans LA No Yes 489 00 Select Note To proceed to an existing booking click Go To Booking You can click a column heading to sort the list by that heading e Ship e Destination e Sail Date e Duration e Dep
12. gt ROSA SANTISO gt Logout gt About GoCCL gt User Support gt Contact Us gt Call Us GoCCL com f amp BOOKNNGTOOLS MARKETING TOOLS TRAINING RESOURCE CENTER SPEQAIS O Enter keyword s FUNSHIPPAY Payments Due Select Payments Payment Summary Thank you for using Carnival Cruise Lines FunShipPay Your transaction has been accepted and the details are given below You will receive a confirmation email when your payment is submitted to be processed Please allow 24 hours for balances to be updated in FunShipPay den Print this Page Please print this page or carefully write down the information for your records Confirmation Number Account Status Amount 6 16 2011 000011061600102 CARNIVAL FIT 9632 10000 00 Booking Type Posted Voucher Amount Status nei S9 10000 00 PAYMENT POSTED ON 20110616 SEARCH OTHER BOOKINGS M About Carnival Knowledge Center Privacy amp Legal Notices Travel Agency Policy ContactUs Carnival Cruise Lines 2010 All Rights Reserved February 2012 51 A Carnival User Manual GoCCL com Modifying the booking On the Group Booking Display screen click Modify Booking to display two options Increasing requests 1 Click Increase Requests to display the Increase Stateroom Requests screen where you can specify the new number of staterooms you want to request ge Note For multiple occupancy stateroom requests you need to berth the group
13. ContactUs Carnival Cruise Lines 2010 All Rights Reserved 2 From the Pay for Specific Bookings screen you can send electronic payment for the specified booking gt ROSA SANTISO gt Logout gt About GoCCL gt User Support gt ContactUs gt Call Us GoCCL com f amp BOOKINGTOOLS MARKETINGTOOLS TRAINING RESOURCE CENTER pt o Enter keyword s FUNSHIPPAY Please select your payment method ACH Payments O Credit Card The following payments need your attention 1 bookings due View Bookings with payments due 17 bookings due View Bookings due in next 7 days LM for Booking s Search Payments Due Number of bookings to be retrieved 5 h Enter booking numbers SUBMIT About Carnival Knowledge Center Privacy amp Legal Notices Travel Agency Policy Contact Us Carnival Cruise Lines 2010 All Rights Reserved February 2012 67 A Carnival User Manual GoCCL com Guest Document Status To select the guest s document preference electronic or paper documents 1 On the GoCCL com Main Menu click Guest Document Status to display the Search for Reservations screen 8 gt ROSA SANTISO gt Logout gt About GoCCL gt User Support gt ContactUs gt Call Us GoCCL com LEE UU CR CUEREME MARKEING To01S IRAMINE BESOURCE CONTER EUER ME Enter keyword s SEARCH FOR RESERVATIONS Booking Number or Group Number Guest s Last Name Guest s First Name n No aa v
14. Departure Port MIAMI FL Stateroom 8351 Sail Date 07 10 2011 Debarkation Port MIAMI FL Transportation Mode CRUISE ONLY Days 7 Rate Code NIC Destination WESTERN CARIBBEAN Category 8D MEDICAL ADVISORY LlpiaBETiC Cep DEAF PREGNANTLESS24FULL WKS SHARPS CONTAINER IDIALYSIS OTHER C WHEELCHAIR PREG MORETHAN 24 FULL WKS OXYGEN SPECIAL OCCASION HONEYMOON BIRTHDAY N A M anniversary N a si MEDICAL ADVISORY LlpiaEric BuiND DEAF PREGNANT LESS 24 FULL WKS SHARPS CONTAINER DIALYSIS C OTHER C WHEELCHAIR PREG MORETHAN 24 FULL WKS OXYGEN SPECIAL OCCASION HONEYMOON BIRTHDAY N A ANNIVERSARY N A IM E Save amp Continue 2 Click the checkboxes to the left of the special services you want to request 3 Click Save amp Continue to request the service and return to the Review screen 4 Click Confirm Booking to display the Booking Confirmation screen February 2012 31 User Manual GoCCL com Packages 1 On the Booking Confirmation screen click Packages to display the Packages screen from where you can view and add packages to a booking This screen section lists rates for available packages including car and transfers or just the hotel Carnival Packages Booking Information Booking Number Amqency Name Agent Sama Agency Phone Voyage Information Ship Rate Code Sat Dats OI DI UDDI Category Lhe ind bean Sia tearoom Departure Port Tr
15. Duration 7 days Destination Eastern Caribbean FunPoints Flex Price Departure Port Miami FL Debarkation Port Miami FL Stateroom requests based on double occupancy Category Max Average Lead Rate Commission Stateroom eem Date amp Deposit pere FanPoliis Amenities Type Requests Requests i Supported Allowed 6B Oceanview 32 629 00 10 00 4 13 2012 25 00 95 00 1 15 PGY Yes 4F Interior 16 559 00 10 00 j 4 13 2012 525 00 579 00 1 15 PGY Yes 4E Interior 16 554 00 10 00 j 4 13 2012 25 00 79 00 1 15 PGY Yes 4D Interior 8 549 00 10 00 l 7 m 4 13 2012 25 00 79 00 1 15 PGY Yes 4C Interior 16 539 00 10 00 Se f 4 13 2012 525 00 79 00 1 15 PGY Yes 4B Interior 16 529 00 10 00 4 13 2012 25 00 79 00 1 15 PGY Yes 8 Type the Group Name Note For group Fun Points and flexi pricing information click FunPoints Flexi Price 9 To display a breakdown of the cruise rate click the dollar amount on the Average Lead Rate column to display the Pricing Detail Window Pricing Detail Guest Pricing Detail Rates amp Fees CRUISE RATES per person CRUISE RATES 395 00 NON COMM CRUISE RATES 159 00 MISCELLANEOUS CHARGES 113 47 GROSS AMOUNT 667 47 Average Cruise Rate Per Person 554 00 10 On the Stateroom Requests column type the number of staterooms you want to request Note The maximum number of stateroom requests allowed per category type is listed on the Max Request
16. Enter your guest s past guest number and click on the Past Guest Lookup link or search for it using the Past Guest lookup link El KH Past Guest Number Lookup View Special Offers Stateroom Search Select this option to narrow your search to modified or connecting staterooms Air Transportation Electing air transportation allows the cruise line to reserve flights from the guest s departing city to the ship s departure port SEARCH gt 2 Complete the required fields designated by an asterisk 3 Click Search 38 February 2012 GoCCL com User Manual Accessing Online Check In If you would like to assist your guests in completing their Online Check In Information the Booking Confirmation screen now has a link to access the Online Check In Provide Guest Information screen On the Booking Confirmation screen click Online Check In to display the Provide Guest Information screen r E Ww TE p WELCOME Hello Carnival Cruiser Thank you for choosing a Carnival cruise vacation Login Register Welcome Aboard There are a gazillion super fun things to do on a Carnival cruise including incredible activities gourmet dining options nighttime entertainment pampering spa escapes and much more My Cruise Manager is here to guide you step by step through the cruise preparation process Online Check In to prepare for your cruise ahead of time Plan and book your favorite activi
17. FL Transportation Mode CRUISE ONLY Days 7 Rate Code NIC Destination WESTERN CARIBBEAN Category 8D CI PRE CRUISE TRANSFER MIA CI PRE CRUISE TRANSFER FLL CI POST CRUISE TRANSFER MIA L POST CRUISE TRANSFER FLL CI PRE CRUISE TRANSFER MIA CI PRE CRUISE TRANSFER FLL L POST CRUISE TRANSFER MIA L POST CRUISE TRANSFER FLL 2 Click the checkbox to the left of the transfer option you want to select 3 Click Save amp Continue 4 Click Confirm 5 On the Booking Confirmation screen click Transfers to display the Transfers screen which now display a checkmark to the left of the selected transfer options February 2012 33 User Manual GoCCL com Cloning a booking 1 On the Booking Confirmation screen click Clone Booking to display the Sailing Search screen Search by Date Range tab Carnival Search Sailing Search Search for available sailings below Reauired Search by Date Range Search by Sailing Quick Search by Date Range From Date To Date Trip Duration Destination Ship And Or Departure Port optional vw Guest Information Number of Travelers Guest State of Residency 2Travelers i Past Guest Number Enter your guest s past guest number and click on the Past Guest Lookup link or search for it using the Past Guest lookup link El Past Guest Number Lookup View Special Offers State
18. February 2012 19 A Carnival User Manual GoCCL com 3 To modify your booking select the option you want to revise Modify Booking Modify your booking by selecting one of the options listed below B print Page Booking Information Booking Number 149178 Agency Name SUS ECHANNEL TEST AGY DOME Agent Name James Morant Agency Phone 305 599 2650 Title First Name Last Name Gender Cruise Vacation Protection H Air No D Mo e Emergency Contact 3055882600 Cancel Guest Payment Schedule Deposit 450 00 Due Date Final Payment 1377 65 Due Date OPTION EXTENSION Dining Request Select your preferred dining time EARLY DINING 6 00 PM AVAILABLE D Dining Cross Reference If you wish to dine with another guest not in your reservation party please provide the reservation cen ial ig Please note dining is on a request Not supported by Group Reservations Ir Ir Ir DOB MM DD vvvv E besi Focal 53682000 Age RH Nationality United States e 02 14 2012 1 20 PM ET 03 04 2012 Cruise Fare Information Currency USD Description Amount CRUISE RATE 1 277 00 MISCELLANEOUS CHARGES 100 65 BOOKING CHARGE CREDIT 0 00 GROSS AMOUNT 1 377 65 AVERAGE CRUISE RATE PER PERSON WITH NCFS 425 66 4 After completing your updates click Save amp Continue 20 February 2012 GoCCL com User Manual Changing the rate code 1 On the Mod
19. GoCCL com toolbar click to the right of Manage a Booking to expand the menu 2 Click Individual Staterooms to display the Search screen Back to GoCCL Carnival Search by Booking Number So required Booking Number or Group Number Search by Guest Information Last Name Search gt 2 Type the Booking Number or Group Number F Note For a group booking type the IBR number not the group contract number Or Type the Guest s Last Name and First Name Click the Ship down arrow and select a ship name 4 Click Search to display the Booking Confirmation screen for the booking you requested Modifying a Booking 1 On the Booking Confirmation screen click Modify Booking to display the Modify Booking screen from where you can modify guest information gratuities dining request and dining cross reference Note If the stateroom has the capacity to accommodate extra guests the Booking Confirmation screen will display additional guest sections where you can add more guests based on both stateroom and sailing capacity To add additional guests to the stateroom type the information on the new Guest section and click Save amp Continue You can also look up a past guest number under each Guest section 2 To modify guest information type or select the new information under the appropriate guest section To cancel a guest click Cancel Guest under that particular Guest section
20. Include Air Transportation None 8 Click the Include Air Transportation radio button to select it 9 Click Search to display the Sailing Availability screen which lists the sailings matching the specified criteria February 2012 5 A Carnival User Manual GoCCL com Search by sailing 1 On the Welcome to GoCCL com screen click Individual Stateroom to display the Sailing Search screen Search by Date Range tab 2 Click the Search by Sailing tab Search by Date Range Search by Sailing Quick Search by Specific Sailing Sailing Date Rate Code Category Stateroom Guest Information Number of Travelers Guest State of Residency 2 Travelers v Florida Past Guest Number Enter your guest s past guest number and click on the Past Guest Lookup link or search for it using the Past Guest lookup link BR Past Guest Number Lookup Guest Name JORGE PICHARDO View Special Offers Stateroom Search Select this option to narrow your search to modified or connecting staterooms Air Transportation Electing air transportation allows the cruise line to reserve flights from the guest s departing city to the ship s departure port SEARCH b Sailing Date Select the departure date 3 Select your sailing preferences Rate Code Type the rate code for which you want to search Category Type the rate code for which you want to search search 4 If the guest
21. Reservation GUEST CONFIRMATION sag of 06 08 11 We can t wait to welcome you onboard BOOKING NO 546HK4 BOOKED BY SUS ECHANNEL TEST AGY DOME RSANTISO SAILING CARNIVAL VALOR 07 10 11 3655 NW 87TH AVENUE MIAMI FL 33178 SAILING DURATION 7 days STATEROOM 8351 CATEGORY 8D BALCONY GUEST MR JOHN SMITH DINING WAITLISTED YOUR TIME 5 45 9 30 GUEST CONTACT PHONE DEPARTING NOTE MR JOHN SMITH 305 123 4567 CRUISE ONLY 1 MRS JANE SMITH 305 123 4567 CRUISE ONLY 1 ITINERARY 7 Day Exotic Western Caribbean Itin Sun Miami FL 4 00 PM Mon Fun Day At Sea Tue Grand Cayman Cayman Islands 7 00 AM 4 00 PM Wed Mahogany Bay Isla Roatan 12 00 PM 7 00 PM Thu Belize 8 00 AM 5 00 PM Fri Cozumel Mexico 8 00 AM 5 00 PM Sat Fun Day At Sea Sun Miami FL 8 00 AM ITEMIZED CHARGES All charges are quoted in U S Dollars CRUISE CHARGES CRUISE RATE AS AGREED FEDERAL TAXES FEES AS AGREED OPTIONAL CHARGES PREPAID GRATUITIES AS AGREED View Cruise Details Check in FunPass SUMMARY CHARGES Plan Activities GUEST BALANCE DUE AS AGREED GO TO MY CRUISE MANAGER gt 6 9 2011 FINAL PAYMENT DUE DATE And TIME 01 55 AM ET E BFUNPAss N n P 1 P l Check In Documents Funville Book Your Shore Gifts amp Services Save time atthe pier Access your Invite your friends Excursions Beautiful gifts 18 February 2012 A Carnival GoCCL com User Manual Reviewing a Current Booking 1 On the
22. a past guest number and chek on the Past Guest Loakup link or search for it using the Past Guest nakup link Required Past Guest Number Lookup View Special Offers Stateroom Search Select this apEion to narrow your search to modified or connecting staterooms i Mo Preference Connecting Staberacme C Modified Exsterocrmas Air Transportation Electing air transportation allows the cruise fine to reserve flights fram the guests departing city to Ehe ship s departure part C Include Air Transpartation none Go to Graup Booking 2 Click Search to display the Rate Availability screen Rate Availability Select a rate code to price or select up to three rate codes to compare Voyage Information SEARCH A gt Modify Search Ship CARNIVAL LIBERTY Departure Port MIAML FL Stateroom Sail Date 02 02 2013 Debarkation Port MIAMI FL Number of Guests 2 Days 7 Rate Code Transportation Mode CRUISE ONLY Destination EASTERN CARIBBEAN Category Rates are average per person based on the number of guests traveling and include non commissionable fares and are for quoting purposes only Rate Code Description Lead Category Average Lead Price Van Max 3 Per Person ROSA PGY 328TZ2501 CPGY NO UPGRADES APPLY SUPPORTS AMENITIES Interior 4B 529 00 AND COMPS PAST GUEST 328TZ75DP3 CDP3 UPGRADES MAY APPLY SUPPORTS Interior 4A 529 00 COMPS DOES NOT SUPPORT AMENITIES 56
23. display the Cruise Documents screen from where you can print luggage tags boarding passes or general information Close X Cruise Documents Select your document s to print below A PDF Reader is required to view your cruise document s Recommended documents for embarkation Print Luggage Tags Print Boarding Passes Individual or All In One Note The Check In FunPass process is required to view print your boarding pass click here Additional documents CT Print General Information Booking Summary detailed departure itinerary and guest information Invoice billing statement Purchased Services spa shore excursions transfers Travel Notes helpful cruising tips and Know Before You Go information m Submit View Cruise Ticket Contract February 2012 41 User Manual GoCCL com Create Group Bookings The Group Bookings Online functionality lets you e Create a group booking e Search for sailings and or existing group bookings e Compare rates e Extend options e Use flexi pricing to buy rates up or down e Select modify amenities e Increase decrease requests e Manage group level cash allocate and unallocated to from staterooms and credit cards e Request reports Group Detailed Workup and Statement of Group Request e Cancel bookings 1 Onthe GoCCL com Main Menu s Create a Booking column click Group Bookings to display the Sailing Search screen Carnival a Se
24. group bookings 1 On the Group Booking Display screen click Search Group Bookings to display the Search Group Bookings screen Carnival Search Group Bookings Enter the search criteria in one of the sections below and select Search Search by Group Booking Number Group Booking Number 8 Ee Sail Date 9 11 2009 i From Duration Start Date End Date 12 10 2009 3 Milt Duration Ship sections Carnival Enter your search criteria on the required fields designated by an asterisk in one of the Click Search to display the Group Booking Display screen for the specified booking Group Booking Display There are 0 Amenity Points selected for this group with 3 remaining that must be assigned by 11 19 2012 Group Booking Information 328T25 SUS ECHANNEL TEST AGY D Group Booking Agency Phone Agency Name Agent Name Group Name FunPoints Flexi Price RH Reunion Affinity Group Type Payments Received 0 00 Stateroom Requests Guidelines Stateroom Requests Category Rate Stateroom requests and Average rate per person Stateroom Price Description Code Sgl Rates Dbi Rates Trp Rates Qd Rates Ont 4E 4E Interior 1PGY 6 554 00 4B 4B Interior 1PGY 6 529 00 Totals 12 Average cruise rates based on occupancy include non commissionable fare Cruise fees are additional for all guests Total does not include V
25. is a past guest on the Past Guest Number Search field type the guest s Past Guest Number or click Past Guest Number Lookup to display the Past Guest Lookup screen 1 Complete the required fields and click Search 2 Click Accept If an exact match is found the guest s first and last names will later automatically populate the Guest Information screen 5 Click View Special Offers to display the Special Offers screens listing all offers available for the selected past guest February 2012 A Carnival GoCCL com User Manual Note The View Special Offers option is only available for travelers with a past guest number 6 To narrow your search to display only modified or connecting staterooms click to the right of Stateroom Search to display the options 7 Select either the Connecting Staterooms or Modified Staterooms option 8 If the guests will require air transportation click to the right of Air Transportation to display the options 9 Click the Include Air Transportation radio button to select it 10 Click Search to display the Sailing Availability screen which lists the sailings matching the specified criteria o EEN Carnival Search Sailing Sailing Availability Select a desired sailing Rates are average per person based on the number of guests traveling and include non commissionable fares and are for quoting purposes only Display all sailings Available and closed Sail Da
26. may nol be de ptayed on The internet Do not mass market group rates in newspapers on ebe ar TV Group rales may be displayed trough direct mail largeted Emad or Byers Group departures and rates may be marketed on specific organizations private website or through an organization s newsletter Radio and TV may be used only to market to specific interest groups or to market theme sailings Gamival reserges Bye right to deny certain groupa that may be disruptive to the cruise experience for other Quests on the ship or whose tone and lifestyle is not in keeping with the wholesome tamil friendlhy Fun Ship experience and reputation that we strive for This includes but is not limited to groups of an overt sexual nature and group organizers have an obiigation fo inform Camival of any Such groups betone boolang tem Reviews The Sailing Support Deparment will contact the travel agency as needed bo review fe group s progress Your cooperation is rd alie eia ege H your group is booked on our Fi Aweigh program we must be advised of the number of air seats d from each and sed on ihe number of Semis SC from each city grt To recall all or p February 2012 47 A Carnival User Manual GoCCL com Making payments 1 On the Group Booking Display screen click Make Payments Category Rate Stateroom Requests Full Fare Guest Total Stateroom Price Description Code Sal Dbi Trp Qd Ont Tot Cruise Rates 159 00 17 996 32 Use Funs
27. the right of Manage a Booking to expand the menu Click Group Staterooms to display the Manage Groups Staterooms search screen Carnival Search by Booking Number Booking Sumber or Group Number i J KT Search by Guest Information Last Mame 2 Type the search criteria and click Search to display the Booking Confirmation screen for the stateroom Carnival Booking Confirmation Your booking is confirmed Modify or view additional booking details by selecting the links below Sprint page SEND CONFIRMATION Booking Information Booking Number 463T70 Agency Name SUS ECHANNEL TEST AGY DOME Agent Name James Morant Agency Phone 305 599 2650 Voyage Information Ship CARNIVAL LIBERTY Departure Port MIAMI FL Stateroom GUAR Sail Date 02 02 2013 Debarkation Port MIAMI FL Number of Guests 2 Days 7 Rate Code 328TZ501 Transportation Mode CRUISE ONLY Category 4B Destination EASTERN CARIBBEAN Guest Title First Last Gender DOB Age Nationality Departing Transp Emergency VPP 7 Past Guest Number Name Name City Mode Contact 1 MR JACK CRUISER MALE 1 12 1982 31 UNITED wp CRUISE 305 599 No 2 MRS JILL CRUISER FEMALE 2 26 1968 44 UNITED N A m No Payment Schedule Deposit 500 00 Due Date 02 15 2012 Final Payment 1284 94 Due Date 11 19 2012 Seating Time for Dinner Seating Request EARLY DINING 6 00 PM CONFIRMED Cruise Fare Information Currency USD Amount De
28. to extend the final payment 3 Click Save and Continue 22 February 2012 A Carnival GoCCL com User Manual Displaying the Pricing Summary 1 On the Booking Confirmation screen click Pricing Summary to display a list of options Pricing Summary Agent Wew 2 Click Agent View to display the Pricing Summary Agent View screen which displays the commission amount Pricing Summary Agent view Booking Information Booking Number 149T78 Agency Name SUS ECHANNEL TEST AGY DOME Agent Name James Morant Agency Phone 305 599 2650 Voyage Information Ship CARNIVAL TRIUMPH Departure Port GALVESTON TX Stateroom 2243 Sail Date 05 03 2012 Debarkation Port GALVESTON TX Number of Guests 3 Days 4 Rate Code PNSP44 Transportation Mode CRUISE ONLY Destination WESTERN CARIBBEAN Category 6B ransp Emergency VPP Past Guest Number Guest Title First Last Gender DOB Age Nationality Departing i City Mode Contact Name Name UNITED CRUISE 1 MR JACK CRUISER MALE 30 STATES N A ONLY No UNITED CRUISE 2 MR JILL CRUISER MALE 32 STATES N A ONLY No UNITED CRUISE 3 MASTER JOHN CRUISER MALE 12 STATES N A ONLY No Description Guest 1 Guest 2 Guest 3 Total CRUISE RATE 450 00 450 00 80 00 980 00 MISCELLANEOUS CHARGES 33 55 33 55 33 55 100 65 NON COMM CRUISE AMOUNT 99 00 99 00 99 00 297 00 COMMISSION 98 00 GROSS AMOUNT 1 377 65 NET AMOUNT 1 279 65 NET DUE CRUISE LINE 1 279 65 AVERAGE
29. want to compare Click Compare to display the Compare Sailings screen Carnival Search Sailing Compare Sailings Select Create New Booking or Select Go To Booking to proceed to an existing booking Voyage Information Ship Carnival Dream Ship Carnival Liberty SailDate 2 2 2013 SailDate 2 2 2013 Destination Western Caribbean Destination Eastern Caribbean DeparturePort Port Canaveral Orlando FL DeparturePort Miami FL DebarkationPort Port Canaveral Orlando FL DebarkationPort Miami FL 4 Modify FunPoints 3 Modify Category Type Average Cruise Rate Fun Points 7 Average Cruise Rate Fun Points SE Balcony 914 00 N A N A 8D Balcony 904 00 N A N A 8C Balcony 884 00 N A N A From this screen you can create a new booking or go to an existing booking For a new booking click Create Group Bookings To go to an existing booking if one exists click Go To Booking To return to the Sailing Availability screen click Back 7 Click Select for the sailing you want to book to display the Rates and Allotment screen 44 February 2012 GoCCL com User Manual Carnival Sailing Rates amp Allotment Rates and Allotment Select your stateroom request below Group Booking Information Voyage Information Group Booking Agency Phone 305 599 2650 Ship Carnival Liberty Agency Name SUS ECHANNEL TEST AGY DOME Agent Name James Morant Sail Date 2 2 2013 Group Type Affinity Reunion Group Name
30. 5 599 2650 Carnival Valor SUS ECHANNEL TEST AGY D Agent Name Rosa Santiso 7 17 2011 Open Promotion Group Name Test Group FunPoints Flexi Price t3 0 7 days Eastern Caribbean Miami FL Miami FL DO Og oocg tt To edit the Group Booking information 1 Click Edit to display the information in Edit mode Group Booking Information Voyage Information 207HS9 Agency Phone 305 599 2650 SUS ECHANNEL TEST AGY D Agent Name Rosa Santiso Open Promotion Group Name Test Group FunPoints Flexi Price H ow Payments Received 0 00 Carnival Valor 7 17 2011 7 days stination Eastern Caribbean rture Port Miami FL kation Port Miami FL fp c D m c DD Dm ti a ar ep eb You can change the group name and the number of FunPoints 12 maximum 2 Click Save To display a preview of the Statement of Group Request Click Print Confirmation to display the Statement of Group Request Carnival Cruise Lines 2855 Northwest B7th Avenue Miami FL 33178 2442 305 599 2666 STATEMENT OF GROUP REQUEST 305 5556 2650 Albention Catalina Tobon Group Name best cat SUS ECHANNEL TEST AGY D Booking SKM 16 3855 NW 87TH AVENUE Sailing CARNIVAL IMAGINATION 1 18 2010 MIAMI FL 33178 Group Type Aniy Fnenas Important Unies we hear from yeu within 10 days Of this Statement yeu agree 15 accept the fates terms and conditions outlined herein Please review all pages of thi
31. CELLANEOUS CHARGES 33 55 33 55 33 55 100 65 GROSS AMOUNT 1 377 65 E EE UE RATE PER PERSON 426 00 23 Scroll to the bottom Click the Yes have read and agree with the Terms amp Conditions of Carnival Cruise Lines checkbox to select it 24 At this point you have the option to click the Click here to make a payment link to display the Make a Payment screen see Making a Payment for additional information on how to complete this screen Ce Note For a payment status refer to the Payment History screen Or February 2012 15 A Carnival User Manual GoCCL com 16 Click Confirm Booking to display the Booking Confirmation screen which recaps all the reservation information stateroom Note For group bookings the booking number is your IBR for that particular The option guidelines also apply to group stateroom Individual Booking Record IBR and will differ from the group contract option e To print the information on this screen click Print Page To send a confirmation via fax or e mail click Send Confirmation Voyage Information Ship CARNIVAL TRIUMPH Sail Date 05 03 2012 Days 4 Destination WESTERN CARIBBEAN gt ale Title First Last Gender DOB Name Name JACK CRUISER MALE 1 10 1982 30 2 Mr JILL CRUISER MALE 2 1 1980 32 3 Mr JOHN CRUISER MALE 3 8 2000 12 Description CRUISE RATE MISCELLANEOUS CHARGES GROSS AMOUNT AVERAGE CRUISE RATE PER PERSON WITH NCFS Payment Schedule
32. CRUISE RATE PER PERSON WITH NCFS 425 66 Or February 2012 23 A Carnival User Manual GoCCL com Click Guest View to display the Pricing Summary Guest View screen which does not display the commission amount Pricing Summary Guest View Booking Information Booking Number 149178 Agency Name SUS ECHANNEL TEST AGY DOME Agent Name James Morant Agency Phone 305 599 2650 Voyage Information Ship CARNIVAL TRIUMPH Departure Port GALVESTON TX Stateroom 2243 Sail Date 05 03 2012 Debarkation Port GALVESTON TX Number of Guests 3 Days 4 Rate Code PNSP44 Transportation Mode CRUISE ONLY Destination WESTERN CARIBBEAN Category 6B Guest Title First Last Gender DOB Age Nationality Departing Transp Emergency VPP Past Guest Number Name Name City Mode Contact UNITED CRUISE 1 MR JACK CRUISER MALE 30 STATES N A ONLY No UNITED CRUISE 2 MR JILL CRUISER MALE 32 STATES N A ONLY No UNITED CRUISE 3 MASTER JOHN CRUISER MALE 12 STATES N A ONLY No Description Guest 1 Guest 2 Guest 3 RUISE RATE 549 00 549 00 179 00 1 277 00 MISCELLANEOUS CHARGES 33 55 33 55 33 55 100 65 3ROSS AMOUNT 1 377 65 Prec a RATE PER PERSON 425 66 Note To print either the Agent or Guest view click 3 Click Back to return to the Booking Confirmation screen 24 February 2012 GoCCL com User Manual Displaying the Voyage Itinerary 1 On the Booking Confirmation screen click Voyage Itinerary to display the Voyage Itinerary screen
33. Date 05 03 2012 Debarkation Port GALVESTON TX Days 4 Rate Code PNSP44 Destination WESTERN CARIBBEAN Category 6B Commission Detail Gross Amount Due 1 377 65 Net Amount Due 1 279 65 Commission Amount 98 00 Cruise Fare Information Currency USD Description CRUISE RATE NON COMM CRUISE AMOUNT TRANSPORTATION ADD ON MISCELLANEOUS CHARGES GROSS AMOUNT COMMISSION NET AMOUNT PAYMENTS APPLIED NET DUE CRUISE LINE Stateroom 2243 Number of Guests 3 Transportation Mode CRUISE ONLY Amount AVERAGE CRUISE RATE PER PERSON WITH NCFS 425 66 2 To print this screen click Berint page 3 Click Back to return to the Booking Confirmation screen A carnival February 2012 GoCCL com User Manual Payment The Payment option lets you make a payment display the payment history or access FunShipPay from where you can make an electronic payment Making a payment 1 On the Booking Confirmation screen click Payment to display a list of options Make Payment Payment History FunShipPay 2 Click Make Payment to display the Payment screen Booking Information Booking Number 149T78 Agency Name SUS ECHANNEL TEST AGY DOME Agent Name James Morant Agency Phone 305 599 2650 Voyage Information Ship CARNIVAL TRIUMPH Departure Port GALVESTON TX Stateroom 2243 Sail Date 05 03 2012 Debarkation Port GALVESTON TX Number of Guests 3 Days 4 Rate Code PNSP44 Transportation Mod
34. Days 7 Rate Code 328TZ2501 Transportation Mode CRUISE ONLY Destination EASTERN CARIBBEAN Category 4B FunPoints Amenities 3 Stateroom Preferences Y New code Stateroom Accommodations Misc Info Select Multiple Select One Type Staterooms Stateroom 1278 RIVIERA Interior CONVERTIBLE TWIN KING P SHOWER 1279 RIVIERA Interior CONVERTIBLE TWIN KING P SHOWER 5 Select a stateroom to display the Guest Information screen February 2012 57 User Manual GoCCL com Carnival Search Salling Rates Guest Information Flaase enter the guest information below Voyaqe Information Departure Port MIAMIL 6L Beharkateon Pork MIAME FL Kate Coda 207HZ901 Category gp Ship CARNIVAL VALOR Ss Date 07 12 2011 Daye 7 Destination LASTEEM CARLTIDIEAN Gucst 1 Past Guest ii Past Guest Number Loakun Tithe gt First Rame Last Name pon mms a Age H Iw ail Lmergency Contact 5 Cruise vacation Protection u Air z Hp m N 2 Past Guest e HI Past ueri N Tithe First Rame Last Mame pou HM DD Yvvy H Age H L L ej Emergency Contact Cruise Vacation Protection H Air Dining Request Balsi yout pestered dining bira EARLY DINING WALTLIST Gratuities Would you ike to add gratuibies bo thee gateropen for 670 00 per persun No KA A Back to Provious Stap 6 Complete all required fields e e a amp Categories Upsell
35. GALVESTON TX Stateroom Sail Date 05 03 2012 Debarkation Port GALVESTON TX Number of Guests 3 Days 4 Rate Code PNSP44 Transportation Mode CRUISE ONLY Destination WESTERN CARIBBEAN Category 68 Stateroom Preferences Y ID tateroom 7 Deck Stateroom Accommodations Misc Info E Select Multiple Select One Type Staterooms Stateroom CONVERTIBLE TWIN KING P SHOWER PICTURE Select amp Add More RIVIERA Oceanview SINGLE SOFA WINDOW Select amp Add More EE CONVERTIBLE TWIN KING P SHOWER PICTURE Setect amp Add More x RIVIERA Oceanview SINGLE SOFA WINDOW ELIT Keesen CONVERTIBLE TWIN KING P SHOWER PICTURE IE 1291 RIVIERA Oceanview SINGLE SOFA WINDOW Select amp Add More SELECT GoCCL com February 2012 GoCCL com User Manual 16 To view additional details for a stateroom click on a deck name to display a stateroom layout map for the selected deck Carnival Valor Deck Plans EI Select a deck punpe e Stateroom Type Deck Location Premium Balcony Deck 6 Aft Aft view Extended Balcony Deck 6 Aft Balcony Deck 6 Midship Balcony Deck 6 Forward amp Aft Interior with picture window AG apne obstructed views Deck 6 Midship Interior Deck 6 Midship Interior Deck 6 Forward amp Aft Interior Upper Lower Deck 6 Forward Accommodation Symbol Legend A Twin Bed and Single Convertible Sofa 2 Twin Beds convert to King and Single Sofa Bed Click on the stateroom nu
36. Guest Stateroom Infarmatian Required FF ren Drach Stateroom J24 Transpartatinn Mare CRUTSE OHLY FunPomis Amermninies H Nationality United ien EI Malionalily Linden Plates KA Dining Cross Reference H you mah ber dine sith another guit och in your meralion party please provide the reservation number s Please note dining is on a request Neb wnpparted hy Grup BH iervpbeng KN 7 Click Save amp Continue to display the Review screen 58 Review Review the guest and pricing information Voyage Information Ship CARNIVAL LIBERTY Sail Date 02 02 2013 Departure Port MIAMI FL Days 7 Rate Code 328TZ501 Destination EASTERN CARIBBEAN Category 4B Debarkation Port MIAMI FL Modify Search Stateroom GUAR Number of Guests 2 Transportation Mode CRUISE ONLY FunPoints Amenities 3 E Guest Title First Last Gender DOB Age Nationality Departing Transp Emergency VPP 7 Past Guest Number Name Name City Mode Contact 1 Mr JACK CRUISER MALE 1 12 1982 31 United N A Dec D No 2 Mrs JILL CRUISER FEMALE 2 26 1968 44 United wa ee e o MI Description CRUISE RATE MISCELLANEOUS CHARGES 7 GROSS AMOUNT AVERAGE CRUISE RATE PER PERSON WITH NCFS Guest 1 Guest 2 529 00 529 00 1 058 0 113 47 113 47 226 9 1 284 9 529 0 February 2012 GoCCL com User Manual 8 Agree to the terms and conditions and click Confirm Booking to displ
37. OME ee TAS overs vwe 0008 reg v om am Cp Debet S gg t Ac BEE MI 1m us t em oe a 30 oo EE t 2 88 COROT Oaet PEASE DREFI ta CE DOR LAND FACADES OTTES MAE ORATSTEI AD QUEST AOGA DOCUMENTI AL ME sf FENCED PATENT OF BA ANCE DER OOF Cf Man PO Zaff POLY BALANCES Ov EE AT M Oars 9054 TO 254 19 Wt OE aao OF piinati Cre cx aee WHE wir GER WSS wo 095088 OF wx AT eT es P PES ET ZP E BE mmc Mi e gt BS A Pr Note You can only generate the Group Detailed Workup report after you have berthed staterooms 54 February 2012 A Carnival GoCCL com User Manual Guest Document Status Click Guest Document Status to generate the Guest Document Status Report listing the staterooms that have generated their electronic documents SEARCH FOR RESERVATIONS Guest Document Status Report Date Report Requested October 2 2009 AGENCY GROUP NUMBER SHIP SAIL DATE February 2012 55 Acar ival User Manual GoCCL com Berthing guests 1 On the Group Booking Display screen click Berth Guests to display the Group Sailing Search screen Berth a Stateroom tab zi Carnival Search Group Sailing Search Search for available sailings below Berth a Stateroom Search Group Sallings Group Booking Shep Sailing Dates 207 88 Carnival Valor 7 17 2011 7 Days Hate Code Calegory Statercom Guest Slate of Recdency Past Guest Number Enter your guest
38. PP Gratuities Air Add on or other optional charges 60 Duration Destination Departure Port Debarkation Port NCF 159 00 159 00 Miami FL Miami FL Comm Total 10 00 8 009 64 10 00 7 709 64 15 719 28 February 2012 GoCCL com User Manual Searching for group sailings 1 On the Group Booking Display screen click Berth Guests to display the Group Sailing Search screen 2 Click the Search Group Sailings tab Carnival Search Group Sailing Search Search for available sailings below Required Berth a Stateroom Search Group Sailings From Date To Date Trip Duration Ship Guest Information Number of Travelers Guest State of Residency 2Tavelers v Past Guest Number Enter your guest s past guest number and click on the Past Guest Lookup link or search for it using the Past Guest lookup link HR Wes Past Guest Number Lookup View Special Offers Stateroom Search Select this option to narrow your search to modified or connecting staterooms 9 No Preference CH Connecting Staterooms Modified Staterooms Air Transportation Electing air transportation allows the cruise line to reserve flights from the guest s departing city to the ship s departure port Include Air Transportation None Go to Group Booking SEARCH 3 Enter the search criteria 4 Click Search to display the List of Group Bookings screen February 2012 61 Use
39. Passenger Add Package Add Transfers Stateroom Allocate Funds Booking e Berth Cabin From Booking Pool n Berth Cabin From Open Inventory Ta EE EET SEL Canceled Transfers Cruise Director 06 16 2011 10 23AM 061611039 Received Payment p Change Cabin Number Change Cabin Request Counts Change Dining Confirmed Change Dinning Preference Change Dinning Smoking Request Change Fare Code For Passenger Change Gross Dollars Change Group Name Change Passenger Name Back 1e Display Group Booking Change Title Changed Group Extra Or Opted Amenity Points City Added City Deleted 4 Click Search to display the criteria results Carnival Group Booking History Group Booking history for payments and any changes made by your agency profile Start Date End Date Activity Contact Activity Comments Amount Stateroom Stateroom Number Booking NEW BOOKING CREATED OPT 05 SEL 00 EXT 00 10 52 AM New Group Booking Group Amenity 12 46 PM Changed AMENITY _CP 00005 00 TO 01 Group Amenity 12 47 PM Ris AMENITY CP 00005 01 TO 00 Group Amenity 12 51 PM Changed AMENITY _A3 00006 00 TO 01 Group Amenity 12 53 PM changes AMENITY _A1 00003 00 TO 01 Group Amenity 12 53 PM AMENITY _A3 00006 01 TO 00 lt lt Back to Display Group Booking 5 To print this screen click Print February 2012 65 User Manual GoCCL com Managing Group Staterooms 1 On the GoCCL com Main Menu click to
40. ansportation Mode Debarkation Fort Departing City Packages rates eil be updated band er number ef Quests purnchagsng the package Pleace note only one pre Are ine past package can he purchased per ques Descriptian Pre Past it ghts Hotel Only Hotel vef Car Hotel suf Transfer Price Price Price SHERATON SAN DIEGO MARINA PRE PACKAGE 750 00 2790 00 SHERATON SAN DIEGO MARINA PRE PACKAGE 120 00 140 00 SHERATON SAN DIEGO MARINA PRE PACKAGE Os370 00 430 00 SHERATON SAN DIEGO MARINA POST PACKAGE OO 120 00 140 00 SHERATON SAN DIEGO MARINA POST PACKAGE O 370 00 OQs430 00 SHERATON SAN DIEGO MARINA POST PACKAGE 250 00 290 00 2 To request a package click the radio button to the left of the package you want to request 3 Click Save amp Continue to display the Review screen 4 Click Confirm Booking to return to the Booking Confirmation screen 32 February 2012 A Carnival GoCCL com User Manual Transfers 1 On the Booking Confirmation screen click Transfers to display the Transfers screen from where you can view and add transfers to a booking This screen displays the transfer options for the cruise departure city Carnival Sprint page Transfers Booking Information Booking Number 546HK4 Agency Name SUS ECHANNEL TEST AGY DOME Agent Name Rosa Santiso Agency Phone 305 599 2650 Voyage Information Ship CARNIVAL VALOR Departure Port MIAMI FL Stateroom 8351 Sail Date 07 10 2011 Debarkation Port MIAMI
41. arture Port e Groups Booked If the agency has a Group contract booked the indicator will be set to Yes if not it will read No e FunPoints Amenities e Average Lead Rate 5 To view additional details for a sailing e Click the ship name to display the Ship Information window Ship Information Carnival Ship Features Carnival Valor There s no need to go looking for fun aboard CARNIVAL VALOR fun will find you In fact with CARNIVAL VALOR s E three pool areas 9 hole mini golf course Carnival Seaside M Theatre and the best fine dining afloat at her steakhouse it s almost impossible to not have the time of your life aboard CARNIVAL VALOR And with so many entertainment BM options the good times are just getting started when the gun goes down Come sail and see for yourself Book your Caribbean cruise aboard CARNIVAL VALOR today Ship s Registry Panama e Class CARNIVAL VALOR e Length 855 ft e Total Staff 1180 e Guest Capacity 2974 e Cruising Speed 21 February 2012 43 User Manual GoCCL com e Click the Destination to display the Itinerary Information window Day Port of Call Arrival Time Depart Time Miami FL Fun Day At Sea Grand Cayman Cayman Islands 7 00 AM Mahogany Bay Isla Roatan 12 00 PM Belize 8 00 AM Cozumel Mexico 8 00 AM Fun Day At Sea Miami FL 8 00 AM 6 To compare sailings click the Compare checkbox minimum of two and maximum of three for those sailings you
42. ast Guest Lookup link or search for it using the Past Guest lookup link Past Guest Number Lookup View Special Offers Stateroom Search Select this option to narrow your search to modified or connecting staterooms Air Transportation Electing air transportation allows the cruise line to reserve flights from the guest s departing city to the ship s departure port SEARCH gt 2 Select your sailing preferences From Date Click amp to display a calendar from where you can select the departure date To Date Click Ei to display a calendar from where you can select the arrival date From Days Click the down arrow and select the minimum number of days To Days Click the down arrow and select the maximum number of days Destination Click the down arrow and select a cruise destination February 2012 A Carnival User Manual GoCCL com Departure Port Click the down arrow and select the departure port Number of Travelers Click the down arrow to select the number of travelers Number of Children Click the down arrow to select the number of children 3 If the guest is a past guest on the Past Guest Number Search field type the guest s Past Guest Number or click Past Guest Number Lookup to display the Past Guest Lookup screen Past Guest Lookup Close X Enter the fields below to search for a past guest number mm dd vyyyy Required Fields 1 C
43. ay the Booking Confirmation screen listing the stateroom number Carnival Booking Confirmation Your booking is confirmed Modify or view additional booking details by selecting the links below Booking Information hot page Booking Number 463TZO Agency Name SUS ECHANNEL TEST AGY DOME Agent Name James Morant Agency Phone 305 599 2650 Voyage Information Ship CARNIVAL LIBERTY Sail Date 02 02 2013 Days 7 Destination EASTERN CARIBBEAN Category 4B Departure Port MIAMI FL Debarkation Port MIAMI FL Rate Code 328TZ501 Stateroom GUAR Number of Guests 2 Transportation Mode CRUISE ONLY Dest Title First Last Gender DOB Name Name UNITED 1 MR JACK CRUISER MALE 1 12 1982 31 UNITED N A 2 MRS JILL CRUISER FEMALE 2 26 1968 44 IL N A Payment Schedule Deposit 500 00 Final Payment 1284 94 Seating Time for Dinner Seating Request EARLY DINING 6 00 PM CONFIRMED Age Nationality Departing City Transp Emergency j Past Guest Number Mode Contact vep E CRUISE 305 599 No ONLY 2600 CRUISE 305 599 No ONLY 2600 Due Date 02 15 2012 Due Date 11 19 2012 Cruise Fare Information Currency USD Description Amount CRUISE RATE 1 058 00 MISCELLANEOUS CHARGES 226 94 BOOKING CHARGE CREDIT 0 00 GROSS AMOUNT 1 284 94 AVERAGE CRUISE RATE PER PERSON WITH NCFS 529 00 Go to Group Bookin February 2012 59 User Manual GoCCL com Searching for
44. bility screen which lists the sailings matching the specified criteria 36 February 2012 A Carnival GoCCL com User Manual Searching for existing bookings From the Booking Confirmation screen you can now search for existing bookings by either booking number or guest information On the Booking Confirmation screen click Booking Search to display the search screen Carnival Search by Booking Number required Booking Number or Group Number Search by Guest Information First Name Ship No Preference i 2 Type the Booking Number or Group Number and click Search Or Type the Guest s Last Name First Name Click the Ship down arrow and select a ship name Click Search February 2012 37 A Carnival User Manual GoCCL com Performing a new search From the Booking Confirmation screen you can now perform a new search by either date range or sailing 1 On the Booking Confirmation screen click New Search to display the Quick Search screen Carnival Search Sailing Search Search for available sailings below Required Search by Date Range Search by Saiing by Sailing Quick Search by Date Range From Date To Date Trip Duration 6 24 2011 7 23 2011 Frome To Destination Ship Locum 8 Departure Port optional 7 Guest Information Number of Travelers Guest State of Residency 2Travelers v x Past Guest Number
45. dge Center Privacy amp Legal Notices Travel Agency Policy ContactUs Carnival Cruise Lines 2010 All Rights Reserved February 2012 User Manual Version 1 1 A carnival FUN FOR ALL ALL FOR FUN Copyright This document is preliminary and is subject to change without notice Trademarks Carnival Cruise Lines is a registered trademark All other trademarks are registered trademarks of their respective companies and should be noted as pu 3655 Northwest 87 Avenue Miami FL 33178 2428 GoCCL com User Manual Contents WELCOME TO GOCCL COM ssssossossossossossossossossossossossossossosssssossessessessessessessessesssssso 1 NAVIGATING ON GOCCL COM SE 2 NES ew ER MUSS ICA T m 3 EE HERE 3 EE EE 6 SENDING EENEG 17 REVIEWING A CURRENT BOOKING ccossscccscscccscscccscccccsccccccscccscsccceccccsccccescsccccsccoscsccoss 19 ler tore qo Sed CET m Um 19 Chase LINC AS EE 21 EE the ctet ory ee 2 Changing the SIILOEOOTE eege EREEeE 2 Cancelling a DOT e 21 Isa rie EO PRODR RR TH 22 DISPLAYING THE PRICING SUMMARY E 23 DISPEXSYING THE VOYAGE ITINERARY EE 25 DISPLAYING THE COMMISSION DETAIL sccssscessecccsvscevsccnsscenscsensvsseavscenssvensevensvscenvscensevenscces 26 lg wd ch ge 2 Making a pay Ment sessirnir ar n a ANE NEEN A EE RRA aR 27 Display ine the payment DISTOLY EE 29 Aocessine e sissioni ii iaaa aia 30 ad 2G IAE EE 31 PACE AGE
46. ding passes or general information 68 February 2012 A Carnival GoCCL com User Manual Close x Cruise Documents Select your document s to print below A PDF Reader is required to view your cruise document s Recommended documents for embarkation CT Print Luggage Tags _ Print Boarding Passes Individual or All In One Note The Check In FunPass process is required to view print your boarding pass click here Additional documents CT Print General Information Booking Summary detailed departure itinerary and guest information Invoice billing statement Purchased Services spa shore excursions transfers Travel Notes helpful cruising tips and Know Before You Go information 4 Select one of the options 5 Click Submit February 2012 69
47. e CRUISE ONLY Destination WESTERN CARIBBEAN Category 6B Please refer to the Payment History for payment status Select pavment tvpe from the options below Payment Type CREDIT CARD Split Payments Credit Card Enter Pavment Information Credit Card 1 required e Pay deposit amount 450 00 due 2 14 2012 Credit Card Type Di Also schedule automated final payment on same card on 3 4 2012 E Credit Card Number e Pay final amount by credit card 1 377 65 due 3 4 2012 C Pay other amount Cardholder Name Expiration Date Schedule automated final payment on this card on 3 4 2012 Month Year T Tul 3 Click the Payment Type down arrow and select a payment type Payment Type CREDIT CARD he CASHIEES CHECK Split Payments Ierch BANKS WIRE CREDIT CARD 4 If you want to split the payments between multiple credit cards click the Split Payments down arrow and select an option February 2012 27 Atcarnival User Manual GoCCL com Split Payments 1 Credit Card er Payment Ini Credit Cards 3 Credit Cards 5 Complete the billing information 6 Click either the Pay final amount by credit card or Pay other amount radio button and type the amount rd Note For group bookings checks will be posted on a group level unless you include the stateroom Individual Booking Record IBR on the check Credit cards will be posted directly to the stater
48. e reeling on any of eur Europe cruises All other n n US citizens must have a passport Tor ar land and sea travel For mone infonmation please visit Ls at www camal com CMS FACS Mew Passport Requirement aspi You have requested this cormespondencae to be Tad 305 405 0302 and email eormespondenca sent to SUSZGC ARNIVAL COM Marketing and Group Rates Cer nears ter right to deny or cancel existing bookangs lo groups oF Charters that may be disrupt to the crue experience for otter guests on the ship or whose dictrities misse or marketing is inconsistent wiih the Tor Trei experience It rs important 0 cour compar that we protect our brard in booking marketing and an tfe use of public spaces on board our ships for property sanctioned activities thal ant consistent with the image Carmina has chosen io portray Guiding principles for marketing e Carel brand in print mide interact andlor piss pleases as well as booking Camal crue are the marketing massage and actnatees of the group should promaoba a postin brand image Marketing message and activities should not promote DM am such as exoessrmee drinking rowdness kwi ness E o insch ka rekusgs tort Group Detailed Workup Click Group Detailed Workup to display the Group Detailed Workup report CAWNIVAL Cmuis LINES MEM A NUT Avg UA V Ne 2438 Sam S A X499 094 wears Seet O OMSADCMIS MAE NUS we Avo wien E HM AQ aanp e MM tren H 8 Biz TEST At Poa at otv Sai 0
49. er Support gt ContactUs gt Call Us GoCCL com ft BOOKNNGTOOLS MARKETING TOOLS TRAINING RESOURCECENTER 0 OME Enter keyword s FUNSHIPPAY Payments Due Select Payments Payment Summary Confirmation Showing 1 Bookings with Payments Due Net Payment Net Balance SE Due Date Amount l Balance 207HS9 0 VA 07 Test Group 19657 44 19657 44 21369 44 6 16 2011 10 000 00 GBR 07 17 2011 N A Select All Deselect All T 1 0 000 00 1 Bookings Guest Grp Select Booking Type Cabin Sailing Info lt lt 4 gt Net balance due shown does not include payments applied directly into the stateroom level Balance due has an estimated amount Any stateroom with less than required deposit will forfeit stateroom assignment and or is subject to cancellation PREVIOUS PAYMENT SUMMARY DAE About Carnival Knowledge Center Privacy amp Legal Notices Travel Agency Policy Contact Us Carnival Cruise Lines 2010 All Rights Reserved 4 Type the payment amount and click Payment Summary to display the Payment Summary screen 5 If you selected Credit Card as the form of payment type the credit card information gt ROSA SANTISO gt Logout gt About GoCCL gt User Support gt ContactUs gt Call Us GoCCL com LEE RO RMA RC RCL CeO ptn o Enter keyword s FUNSHIPPAY Payments Due Select Payments Payment Summary Confirmation Payments will be posted at Group level and will not apply to any ber
50. es proceed to berth Not at this time To berth staterooms click Yes proceed to berth Otherwise click Not at this time Displaying the booking history February 2012 63 A carnival User Manual GoCCL com 1 On the Group Booking Display screen click History to display the Group Booking History screen Carnival Group Booking History Booking Numbers 207HS9 Ship Carnival Valor Sail Date 7 17 2011 Group Booking history for payments and any changes made by your agency profile Start Date End Date Activity Back to Display Group Booking 2 Click Search to display the Group Booking history screen listing all transactions Carnival Group Booking History Booking Numbers 207HS9 Ship Carnival Valor Sail Date 7 17 2011 Group Booking history for payments and any changes made by your agency profile Start Date 3 18 2011 End Date 6 16 2011 Activity Loo M Comments Amount Stateroom Stateroom Number Booking NEW BOOKING SUG 00 OPT 00 SEL 00 EXT 00 06 16 2011 9 57 AM Rosa Santiso New Booking 06 16 2011 10 23 AM 061611 039 Received Payment ACH 000011061600102FSP Back to Display Group Booking 3 To view the history of only specific transactions click the Activity down arrow and select the activity criteria 64 February 2012 GoCCL com User Manual Carnival Group Booking History Group Booking history for payments and any changes made by your agency profile Add A
51. hipPay to make payments to the group or specific stateroom FunshipPay using your agency or client credit cards and ACH transfers a o o o IS 17 996 32 Cruise Rates include non commissionable fare Cruise fees are additional for all guests Make Payments Modify Booking Berth Guests Search Group Bookings Cancel Group Booking Guest List 2 Click FunShipPay to display the Pay for Bookings screen from where you can send electronic payment for the specified booking gt ROSA SANTISO gt Logout gt About GoCCL gt User Support gt ContactUs gt Call Us GoCCL com LEE CU Tops MARKEIING OO LC ct 03012 sptOAL S E Enter keyword s FUNSHIPPAY Please select your payment method ACH Payments O Credit Card The following payments need your attention 1 bookings due View Bookings with payments due 11 bookings due View Bookings due in next 7 days Pay for Booking s Search Payments Due Number of bookings to be retrieved Enter booking numbers 207HS9 About Carnival Knowledge Center Privacy amp Legal Notices Travel Agency Policy Contact Us Carnival Cruise Lines 2010 All Rights Reserved Note This option is only available if you have an active FunShipPay account which has been previously set up 3 Select the payment method and click Submit to display the Select Payments screen 48 February 2012 A Carnival GoCCL com User Manual gt ROSA SANTISO gt Logout gt About GoCCL gt Us
52. hone 305 599 2650 Ship Carnival Liberty Agency Name SUS ECHANNEL TEST AGY D Agent Name James Morant Sail Date 2 2 2013 Group Type Affinity Reunion Group Name ROSA Duration 7 days FunPoints Flexi Price 3 Destination Eastern Caribbean Departure Port Miami FL Debarkation Port Miami FL Payments Received 0 00 Stateroom Requests Guidelines Stateroom Requests Category gt tau room requests and Average rate per person Total Stateroom Price Description Sgl Rates Dbi Rates Trp Rates Qd Rates Qnt 4E 4E Interior 1PGY 6 554 00 159 00 10 00 8 009 64 4B 4B Interior 1PGY 6 529 00 5159 00 10 00 96 7 709 64 Totals 12 15 719 28 Decreasing requests 1 Click Decrease Requests to display the Decrease Stateroom Requests screen where you can specify the new number of staterooms you want to request 2 Type the total number of staterooms you want to keep in the booking R LU AU XM E ne Carnival Decrease Stateroom Requests Booking Numbers 328TZ5 Ship Carnival Liberty Sail Date 2 2 20 lecrease StateRoom Requests E Category Category Ist amp 2nd Total Avail to Requested Priced Average Requests Berth Cruise Rate 4B 4B 529 00 6 6 6 3 Click Save amp Continue to return to the Group Booking Display screen which now reflects the new total amount of requested staterooms February 2012 53 User Manual GoCCL com Reports On the Group Booking Display screen cl
53. ick Reports to display these options Statement of Group Requests Group Detailed Workup Guest Document Status Statement of Group Requests Click Statement of Group Requests to display the Statement of Group Request document Carnival Cruise Lines 3655 Heosthiwest B7th Arenie Miami FL 331782447 305 559 2666 STATEMENT OF GROUP REQUEST Zeen Mame Ten Carina SUS BCHANMEL TEST Agr D Booking HTHS 3555 MW BTTH AVENUE Salling CARNIVAL VALOR WING Open Promsbon MANA FL 3317 Greomp Type kmpertanit Unhess we hear hom you within 10 days of this alakerran gou agrees T6 accep the ralis terms and Condition outlined herein Please rewire all pages of this statement Tor booking policy benms and conditions kaponira kaiamalin Correspondence LIS citizens taking closed loop crurses sailings that both onginate and berminate in the som US port ane not required t hane passport but will need proof of cilizienship such ars an original or certified copy ol a birth cersicabe certificate of naturalization passport card an enhanced dpeer s license EDL de well as a govermment rssued photo ID Children are also nequinesd bo bring prood oi crtrsenrship and if 16 and over a photo ID rs abso required I a ouise begans and ends in hereni US ports or begins and ends in a foreign port such as cur 2008 Alaska ups and Hawai crues da valid passport or other WIHTI comgpliant document rs rue A weld passport is piquined d you an
54. ify Booking screen click the Modify Options down arrow and select Change Rate Code to display the Rate Availability screen 2 Click Select to the right of the rate code you want to select to display the Category Availability screen 3 Click the radio button to the left of the category you want to select 4 Click Save amp Continue to display the Stateroom Availability screen 5 Click the radio button to the left of the stateroom you want to select 6 Click Save amp Continue to display the Review screen 7 Click Confirm Booking to display the Booking Confirmation screen Ce Note You cannot change the rate code for a group IBR Changing the category 1 On the Modify Booking screen click the Modify Options down arrow and select Change Category to display the Category Availability screen 2 Click the radio button to the left of the category you want to select 3 Click Save amp Continue to display the Stateroom Availability screen 4 Click the radio button to the left of the stateroom you want to select 5 Click Save amp Continue to display the Review screen 6 Click Confirm Booking to display the Booking Confirmation screen Changing the stateroom 1 On the Modify Booking screen click the Modify Options down arrow and select Change Stateroom to display the Stateroom Availability screen 2 Click the radio button to the left of the stateroom you want to select 3 Click Save amp Continue to display the Review
55. l as the complementary policy details Group Booking Display There are 0 Amenity Points selected for this group with 3 remaining that must be assigned by 11 19 2012 3roup Booking Information Edit Print Confirmation Voyage Information 3roup Booking 328125 Agency Phone 305 599 2650 Ship carnival Liberty gency Name SUS ECHANNEL TEST AGY D Agent Name James Morant S 2 2 2013 Sroup Type Affinity Reunion Group Name ROSA 7 days FunPoints Flexi Price 3 Eastern Caribbean L Miami FL Miami FL stateroom Requests Guidelines stateroom Requests Category Stateroom requests and Average rate per person tateroom Price Description Rates Dbi Rates Trp Rates Qd Rates Qnt Rates 4E 4E Interior 1PGY 4 554 00 159 00 10 00 5 339 7 4B 4B Interior 1PGY 4 529 00 159 00 10 00 5 139 7 Totals 8 10 479 5 From the buttons at the bottom of the screen you can make payments search for other group bookings modify the booking cancel the group booking access reports display the guest list berth guests and view the booking history From the Group Booking Display screen you can also edit the Group Booking Information or display a preview of the Statement of Group Request 46 February 2012 A Carnival GoCCL com User Manual Carnival Group Booking Display Amenities cannot be modified after final payment Group Booking Information Voyage Information 207H59 Agency Phone 30
56. mber to display the stateroom information and picture EXPERIENCES 2 PORTS SHIPS Carnival amp DESTINATIONS v amp STATEROOMS v amp EXCURSION Find a Cruise Manage My Cruise Special Offers OME Search Carniv 3 Carnival Valor Balcony Relax and admire the passing scenery from your stateroom s private balcony Stateroom amenities lt 17 To select multiple staterooms click Select amp Add More Otherwise click Select for the stateroom you want to select to display the Guest Information screen Note If the guest is a past guest on the Past Guest Number Search field type the guest s Past Guest Number and click Lookup If an exact match is found the guest s first and last names will later automatically populate the Guest Information screen February 2012 13 A Carnival User Manual GoCCL com Guest Information Please enter the guest information below Voyage Information Departure Port FORT LAUDERDALE FL Debarkation Port FORT LAUDERDALE FL Rate Code PNS Ship CARNIVAL FREEDOM Sail Date 10 30 2011 Days 6 Destination WESTERN CARIBBEAN Category 84 Guest 1 Past Guest Title Past Guest Number Lookup First Name Last Name DOB MM DD YYYY Age Nationality Stateroom 8260 Number of Guests 2 Transportation Mode CRUISE ONLY United States C a Cruise Vacation Protection wr v Emergency Contac
57. om level 14 A Carnival February 2012 GoCCL com User Manual 21 If you want your guests to be seated with another guest that is not part of this booking on the Dining Cross Reference fields type the other guest s reservation number You can cross reference up to a maximum of seven bookings Dining Cross Reference If you wish to dine with another guest not in your reservation party please provide the reservation number s Please note dining is on a request Hot supported by Group Reservations 22 Click Save amp Continue to display the Review screen from where you can review the booking information and your payment schedule Note From the Review screen toolbar you can click the step you want to modify to display that screen Voyage Information Modify Search Ship CARNIVAL TRIUMPH Departure Port GALVESTON Tx Stateroom 2243 Sail Date 05 03 2012 Debarkation Port GALVESTON TX Number of Guests 3 Days 4 Rate Code PNSP44 Transportation Mode CRUISE ONLY Destination WESTERN CARIBBEAN Category 68 Guest Title First Last Gender DOB Age Nationality Departing Transp Emergency VPP Past Guest Number z Name Name City Mode Contact a 1 Mr JACK CRUISER MALE 1 10 1982 30 United N A ANDE M No 2 Mr JILL CRUISER MALE 2 1 1980 32 United N A or Ue No 3 Mr JOHN CRUISER MALE 3 8 2000 12 mee N A S CH Ke No Description Guest 1 Guest 2 Total CRUISE RATE 549 00 549 00 179 00 1 277 00 MIS
58. omplete the required fields and click Search 2 Click Accept If an exact match is found the guest s first and last names will later automatically populate the Guest Information screen Guest Information Number of Travelers Guest State of Residency 2 Travelers v tee x Past Guest Number Enter your guest s past guest number and click on the Past Guest Lookup link or search for it using the Past Guest lookup link Past Guest Number Looku Guest Name JORGE PICHARDO View Special Offers 4 Click View Special Offers to display the Special Offers screens listing all offers available for the selected past guest Note The View Special Offers option is only available for travelers with a past guest number 5 To narrow your search to display only modified or connecting staterooms click to the right of Stateroom Search to display the options February 2012 A Carnival GoCCL com User Manual Stateroom Search Select this option to narrow your search to modified or connecting staterooms No Preference O Connecting Staterooms Modified Staterooms 6 Select either the Connecting Staterooms or Modified Staterooms option 7 If the guests will require air transportation click to the right of Air Transportation to display the options Air Transportation Electing air transportation allows the cruise line to reserve flights from the guest s departing city to the ship s departure port
59. oom 7 Click Save amp Continue to make the payment and return to the Booking Confirmation screen 28 February 2012 Acar ival GoCCL com User Manual Displaying the payment history 1 On the Booking Confirmation screen click Payment to display a list of options Make Payment Payment History FunShipPay 2 Click Payment History to display the Payment History screen which provides a detailed summary of all the financial transactions for the specified booking as well as the payment schedule Back to GoCCL Carnival amp orint page Payment History Booking Information Booking Number 546HK4 Agency Name SUS ECHANNEL TEST AGY DOME Agent Name Rosa Santiso Agency Phone 305 599 2650 Voyage Information Ship CARNIVAL VALOR Departure Port MIAMI FL Stateroom 8351 Sail Date 07 10 2011 Debarkation Port MIAMI FL Transportation Mode CRUISE ONLY Days 7 Rate Code NIC Destination WESTERN CARIBBEAN Category 8D Payment Schedule Final Payment 2287 54 Due Date 06 10 2011 8 09 PM ET 2 To print this screen click Berint page 3 Click Back to return to the Booking Confirmation screen February 2012 29 User Manual GoCCL com Accessing FunShipPay 1 On the Booking Confirmation screen click Payment to display a list of options 2 30 Make Payment Payment History FunShipPay Click FunShipPay to display the Pay for Specific Bookings screen f
60. otection and add gratuities to the stateroom If you modify any of these fields click Submit to update the booking information Additionally it provides a breakdown of all charges and details the payment schedule February 2012 GoCCL com User Manual C n print page Pricing Details Review Quick Quote and update guest pricing detail Voyage Information Modify Search Ship CARNIVAL TRIUMPH Departure Port GALVESTON TX Stateroom Sail Date 05 03 2012 Debarkation Port GALVESTON TX Number of Guests 3 Days 4 Rate Code PNSP44 Transportation Mode CRUISE ONLY Destination WESTERN CARIBBEAN Category 8D Rates are average per person based on the number of guests traveling and include non commissionable fares and are for quoting purposes only Guest View Description Guest 1 Guest 2 Guest 3 CRUISE RATE 679 00 679 00 199 00 1 557 0C MISCELLANEOUS CHARGES 33 55 33 55 33 55 100 65 GROSS AMOUNT 1 657 65 AVERAGE CRUISE RATE PER PERSON WITH NCFS 519 00 Change to Agent View 11 Click Back to Previous Step to display the Category Availability screen 12 Click Select to the right of the category you want to select to display the Upsell screen listing the cost per person per day for upgrading your guests to the next category Carnival E x x od M Search Sailing Rates Categories Upsell Upsell Select one of the following options to upgrade your guest s category To continue without upgrading select No
61. r XXXXXXXXXXXX1 111 Name On Card Test Expiration Date Dec 2014 _ PREVIOUS SUBMIT PAYMENT About Carnival Knowledge Center Privacy amp Legal Notices Travel Agency Policy Contact Us Carnival Cruise Lines 2010 All Rights Reserved 7 Click Submit Payment to display the Payment Confirmation screen Note To review the cash distribution on the Group Booking Display screen click Reports and generate a Group Detail Workup GDW Or 50 February 2012 A Carnival GoCCL com User Manual 1 If you selected ACH Payment as the form of payment click Submit to display the Select Payments screen 2 Type the payment amount and click Payment Summary to display the Payment Summary screen 3 Type your password gt ROSA SANTISO gt Logout gt About GoCCL gt User Support gt ContactUs gt Call Us GoCCL com ft BOOKINGTOOLS MARKETING TOOLS TRAINING RESOURCECENTER s t o Enter keyword s FUNSHIPPAY Payments Due Select Payments You have chosen to apply payments to the following bookings Net Sailing Guest Grp Net Gross Remove Booking Type Cabin Info ee Due Date nass nasce ieam Account Amount 207HS9 VA 07 Test Group 6 16 2011 19657 44 21369 44 19657 44 CARNIVAL FIT 10 000 00 Total ina 10 000 00 Enter password to confirm payment PREVIOUS SUBMIT PAYMENT w 4 Click Submit Payment to display the Payment Confirmation screen x
62. r Manual GoCCL com Carnival List of Group Bookings Select a Group Booking number to proceed Booking i Departure Port Group Name Points Contact 207HS9 Carnival Valor 7 47 2011 7 EASTERN CARIBBEAN Miami FL Test Group 0 Rosa Santiso 4 Click the booking number to display the Group Booking Display screen Carnival Group Booking Display There are 0 Amenity Points selected for this group with 3 remaining that must be assigned by 11 19 2012 Group Booking Information d Group Booking 328T25 Agency Phone 305 599 2650 Agency Name SUS ECHANNEL TEST AGY D Agent Name James Morant Voyage Information Ship Carnival Liberty Sail Date 2 2 2013 Duration 7 days Destination Eastern Caribbean Departure Port Miami FL Debarkation Port Miami FL Group Type Affinity Reunion Group Name ROSA FunPoints Flexi Price 7 i Payments Received 0 00 Stateroom Requests EMI Stateroom Requests Category Rate Stateroom requests and Average rate per person NCF Comm Total Stateroom Price Description Code Sgl Rates Dbi Rates Trp Rates Qd Rates Qnt Rates 4E 10 00 Interior 159 00 4B 4B Interior 1PGY 6 529 00 159 00 10 00 7 709 64 Totals Average cruise rates based on occupancy include non commissionable fare Cruise fees are additional for all guests Total does not include VPP Gratuities Air Add on or other optional charges 62
63. rom where you can send electronic payment for the specified booking gt ROSA SANTISO gt Logout gt About GoCCL gt User Support gt ContactUs gt Call Us GoCCL com f amp BOOKINGTOOLS MARKETING TOOLS TRAINING RESOURCE CENTER 220 ROME Enter keyword s FUNSHIPPAY Please select your payment method O ACH Payments O credit Card The following payments need your attention 1 bookings due View Bookings with payments due 6 bookings due View Bookings due in next 7 days EL for Booking s Search Payments Due Number of bookings to be retrieved 5 b Enter booking numbers SUBMIT About Carnival Knowledge Center Privacy amp Legal Notices Travel Agency Policy Contact Us Carnival Cruise Lines 2010 All Rights Reserved Note This option is only available if you have an active FunShipPay account which has been previously set up rz February 2012 A Carnival GoCCL com User Manual Special Requests 1 On the Booking Confirmation screen click Special Requests to display the Special Requests screen from where you can enter medical advisories and special occasion information for your guest You may also request a change from a rollaway bed to a crib Back to GoCCL Carnival Sprint page Special Reauests Booking Information Booking Number 546HK4 Agency Name SUS ECHANNEL TEST AGY DOME Agent Name Rosa Santiso Agency Phone 305 599 2650 Voyage Information Ship CARNIVAL VALOR
64. room Search Select this option to narrow your search to modified or connecting staterooms Air Transportation Electing air transportation allows the cruise line to reserve flights from the guest s departing city to the ship s departure port SEARCH gt 2 Select your sailing preferences From Date Click to display a calendar from where you can select the departure date To Date Click ZS to display a calendar from where you can select the arrival date From Days Click the down arrow and select the minimum number of days To Days Click the down arrow and select the maximum number of days Destination Click the down arrow and select a cruise destination Departure Port Click the down arrow and select the departure port Number of Travelers Click the down arrow to select the number of 34 February 2012 A carnival GoCCL com User Manual KEE Number of Children Click the down arrow to select the number of children 3 If the guest is a past guest on the Past Guest Number Search field type the guest s Past Guest Number or click Past Guest Number Lookup to display the Past Guest Lookup screen Past Guest Lookup Enter the fields below to search for a past guest number mm dd vyyyy Required Fields 1 Complete the required fields and click Search 2 Click Accept If an exact match is found the guest s first and last names will later automatically populate the G
65. s Allowed column February 2012 45 A carnival User Manual GoCCL com 11 Click Save amp Continue to display the Review and Confirm screen Carnival Sailing Rates amp Allotment Review amp Co Review amp Confirm Review the group booking requests and guidelines Group Booking Information Voyage Information 3 pB cing Agency Phone 305 599 2650 Ship Carnival Libert Age ame SUS ECHANNEL TEST AGY DOME Agent Name James Morant Sroup Type Affinity Reunion Sroup Name ROSA FunPoints Flexi Price 3 Stateroom Requests Guidelines Category Rate Stateroom Requests Double Average Stateroom Price Description Code Trp Qd Cruise Rates 4E 4E Interior PGY 4 554 00 159 00 10 003 4B 4B Interior PGY 4 529 00 159 00 10 009 Totals 8 8 12 Click the Guidelines tab Click marketing guidelines and terms and conditions to review the booking s terms and conditions 13 Click the Yes have read and agree with the marketing guidelines and terms and conditions of Carnival Cruise Lines checkbox to select it 14 Click Confirm Booking to display the Group Booking Display screen This screen consists of two tabs Stateroom Requests and Guidelines FunPoints Amenities and Cities amp Packages The Stateroom Requests tab lists information about the staterooms such as category price description rate code cruise price and commission The Guidelines tab lists the payment and cancellation guidelines as wel
66. s and are for quoting purposes only Rate Code Description Lead Category Average Lead Price Per Person FUN SELECT amp 3 4 PROMO i PNSP44 CPNSCP44 NO UPGRADES APPLY Interior 4A 373 00 Compare FUN SAVER amp 3 4 PROMO EGER PCDP49 CPCDCp46 NO UPGRADES APPLY Interior IS 7336 00 F Compare SELECT gt 7 To compare rates click the checkbox on the Compare Max 3 column for a minimum of two and a maximum of three rates to select the rates you want to compare Click Compare to display the Compare Rates screen WW o mei Carnival Search Sailing Rates Categories LE G Compare Rates Voyage Information Modify Search Ship CARNIVAL TRIUMPH Departure Port GALVESTON TX Stateroom Sail Date 05 03 2012 Debarkation Port GALVESTON TX Number of Guests 3 Days 4 Rate Code Transportation Mode CRUISE ONLY Destination WESTERN CARIBBEAN Category Rates are average per person based on the number of guests traveling and include non commissionable fares and are for quoting purposes only PNSP44 FUN SELECT amp 3 4 PROMO PCDP46 FUN SAVER amp 3 4 PR ge ategory Type Max Guests Upg Average Select Max Guests Upg Average Select Rate Rate 3S Suite 946 00 25 Suite 713 00 2 3T Suite 3 839 00 C 3B Balcony 3 609 00 C 3N Balcony 3 536 00 3M Balcony 3 533 00 2 February 2012 9 User Manual GoCCL com 8 If the rate you want to use is listed on
67. s statement for booking policy terms and conditions Important information Correspondence LIS cilizerrs taking chersed loopr chutes Sailings thal both original and terminate in the same U S pori ane net required la havt a passport bul will need proof of citizenship such as an orginal or certified copy of a beth cerificale a certificate of naturaluzation a passport card an enhanced driver s license EDL as well as qowernrmsent msued photo ID Children ane mso required bo bing proof of citizenship and if 16 and over a photo ID i also required If 2 cruise begins and ends in different LI S ports or begins and ends in a foreign pert uen as aur 2008 Alaska enuises and Hawaii mess a valid passport ar other WHTI eompliant geegent is rechte A valid passpewt is required if you are traveling an amy of aur Eurape eniises All oiher nan US citizens must have a passport for air land and sena travel Far more information please visit us at www camival com CMS FACSMew Passport requirement aspx You have requested that fax correspondence be sent ta 305 406 EXO2and email cormespondence sent bo SUISNENCARNIVAL COM Marketing and Group Rates Final group pricing for individual tickets i amp the responsibility of the group organizer Tickets will nat display individual guest pricing but rather will state AS AGREED It is the group organizer s responsibility bo appropriately price and fully communicate the pricing to tne group s members Group rates
68. screen 4 Click Confirm Booking to display the Booking Confirmation screen Cancelling a booking February 2012 21 Acar ival User Manual GoCCL com 1 On the Modify Booking screen click the Modify Options down arrow and select Cancel Booking to display this window listing any cancellation penalty and requiring you confirm you wan to cancel the booking Untitled Page Microsoft Internet Explorer provided by Carnival Cruise Lines Sele File Edit View Favorites Tools Help ay V K EN El E Search jf Favorites EA A m wj rel Ki Address SI https bookccl3 uatcarnival com BookingEngine CreateReviseBooking CancelCabin aspx i Go Lin ke Are you sure you want to cancel this reservation Penalty Amount 0 00 2 Click Yes to cancel the booking or click No to return to the Booking Confirmation screen Extend option 1 On the Modify Booking screen click the Modify Options down arrow and select Extend Option to display this window Guest 2 Past Guest Past Guest Number Lookup Title First Name Last Name Gender pop MM DD YYYY Age Nationality Mrs v JANE SMITH Female vi 12 12 1983 27 United States Emergency Contact Cruise Vacation Protection Air 3051234567 No M No ei Ir Cancel Guest Payment Schedule Final Payment 2287 54 Due Date 06 09 2011 1 55 AM ET CT OPTION EXTENSION 2 Click the Option Extension checkbox
69. scription CRUISE RATE AVERAGE CRUISE RATE PER PERSON WITH NCFS 529 00 February 2012 GoCCL com User Manual Making Payments on Existing Bookings To make payments on an existing booking 1 On the GoCCL com toolbar click FunShipPay to display the Pay for Specific Bookings screen Login Register About GoCCL User Support ContactUs Call Us GoCCL com LEE CU CR TOEIC LL CECI EM CL CREME UTI Od pts Oo Enter keyword s VALUE PROPOSITION i 3 e A e gt Individual Stateroom MESSAGE WILL GO HERE oz di nucis We need an enticing message here to have new travel agents register with GoCCL and keep them coming back e Manage a Booking gt JOIN GOCCL COM Ka Guest Document Status gt Funship Pay CARNIVAL NEWS Quick Guide to Posting Payments If you want to learn how to post payments quickly then please dowmoad and read Latest News amp Updates Marketing Tools Featured Specials EARN YOUR PH D IN Boe UW FUN 0 LOGY Pack N Go Cash Back On Board credit As a newly minted expert in Fun AdWizard you ll know better than anyone how zs to provide your clients with a good Let Carnival help you grow your time Lorem ipsum dolor sit amet business with our great tools Lor consectetur ipsum dolor sit amet Learn More gt See All Marketing Tools gt START YOUR TRANING gt gt View All Specials No News and Updates About Carnival Knowledge Center Privacy amp Legal Notices
70. stateroom for additional information see Berthing a stateroom in the Managing Group Staterooms section as multiple occupancy staterooms require guest names and full per person deposits 2 Type the additional number of staterooms you want to add to the booking Increase Stateroom Requests Stateroom requests based on double occupancy onl Current Addtional New ist amp 2nd Additional Payment Date Comp Rate Requested Allowed Requests Amount 6B Oceanview 13 2012 25 00 595 00 1 15 4F Interior 16 13 2012 25 00 79 00 1 15 PGY YES 4E Interior 12 13 2012 25 00 579 00 1 15 PGY YES 4D Interior 8 549 00 13 2012 25 00 79 00 1 15 PGY YES 4C Interior 16 539 0 13 2012 525 00 79 00 1 15 PGY YES 4B Interior 4 12 Booking Numbers 328TZ5 Ship Carnival Liberty Sail Date 2 2 2 IT Display closed categories Staterooms Requests Average Cruise Rate Staterooms amp Deposit Policy t Code Supported Ot 13 2012 25 00 579 00 1 15 PGY YES Keeps a running count 3 Click Save amp Continue to return to the Group Booking Display screen which now reflects the new total amount of requested staterooms 52 A Carnival February 2012 GoCCL com User Manual Group Booking Display 7 There are 0 Amenity Points selected for this group with 3 remaining that must be assigned by 11 19 2012 IF Group Booking Information Edit Voyage Information Group Booking 328TZ5 Agency P
71. t Guest 2 Past Guest Title DOB MM DD YYYY Age Past Guest Number Lookup First Name Last Name Nationality M sl 21 united States Cruise Vacation Protection Air Mo w No Emergency Contact x Dining Request Dining Cross Reference Select your preferred dining time EARLY DINING AVAILABLE request Not supported by Group Reservations L IT E Gratuities Would you like to add gratuities to this stateroom for 60 00 per person 4 Back to Previous Step pe If you wish to dine with another quest not in your reservation pa please provide the reservation number s Please note dining ig Note To modify your selection click Modify Search Required Modify Search SAVE amp CONTINUE gt 18 Complete the required guest information designated by an asterisk for each guest in the booking 19 Click the Gratuities down arrow and select Yes if you want to add gratuities to the stateroom or No if you do not want to add them 20 Click the Dining Request down arrow and select a time Dining Request Select your preferred dining time EARLY DINING 6 00 PM AVAILABLE EARLY DINING 6 00 PM AVAILABLE LATE DINING 8 15 PM AVAILABLE YOUR TIME 5 45 9 30 AVAILABLE F Note Dining request for group bookings will display at statero
72. te D ee iv Destination ort H H Groups Lead Category Average Lead Price Booked Per Person at n3 A CARNIVAL SELECT b 5 03 2012 ORLANDO FL E BAHAMAS ECSTASY NO Interior IS KSE WESTERN CARNIVAL e 5 03 2012 GALVESTON TX 4 CARIBBEAN TRIUMPH NO Interior IS Eig e WESTERN CARNIVAL Soe RE 5 05 2012 MIAMI FL 5 r5 DESTINY NO Interior IS Average Pricing is determined by dividing the total cruise rate excluding taxes and fees by the total number of guests in the stateroom To sort the list by a particular heading click the arrow to the right of one of these column headings Sail Date Departure Port Days Destination Ship Groups Booked If the agency has a Group contract booked the indicator will be set to Yes if not it will read No e Lead Category e Average Lead Price Per Person 5 To view additional details for a sailing e Click the ship name to display the Ship Information window February 2012 7 Atcarnival User Manual GoCCL com Close Ship Information Carnival Ship Features Carnival Valor E There s no need to go looking for fun aboard CARNIVAL VALOR fun will find you In fact with CARNIVAL VALOR s three pool areas 9 hole mini golf course Carnival Seaside Theatre and the best fine dining afloat at her steakhouse it s almost impossible to not have the time of your life aboard CARNIVAL VALOR And so many entertainment options the good times are peg
73. thank you Voyage Information Modify Search Ship CARNIVAL TRIUMPH Departure Port GALVESTON TX Stateroom Sail Date 05 03 2012 Debarkation Port GALVESTON TX Number of Guests 3 Days 4 Rate Code PNSP44 Transportation Mode CRUISE ONLY Destination WESTERN CARIBBEAN Category 8D Rates are average per person based on the number of guests traveling and include non commissionable fares and are for quoting purposes only Current Category 8D 519 Average pp For only 48 50 more average per person per day you can book a category OS Suite No thank you 4 Back to Previous Step 14 Click Select to the right of the category to which you want to upgrade your guests or click Select to the right of No Thank You if you do not want to upgrade them Note Once you select the cabin you have 15 minutes to complete the guest information before the selected cabin goes back to inventory February 2012 11 User Manual 15 The Stateroom Availability screen is displayed 12 x a mmm Le ss n M a Carnival Search Sailing Rates Categories Upsell Stateroom 1230 The stateroom category selected has an occupancy restriction Changes in occupancy may result in a change in fare Stateroom Availability Select a stateroom from the list below and then click save and continue Voyage Information Modify Search Ship CARNIVAL TRIUMPH Departure Port
74. the Compare Rates screen click the Select radio button to the right of the fare code to select it Click Save amp Continue Or Click Back to Previous Step to return to the Rate Availability screen Note To change your search parameters click Modify Search to return to the Quick Search screen where you can enter the new search parameters Click Select for the rate code you want to book A list of categories for the selected rate code is displayed A ERES 2E 9 Carnival Search Sailing Rates Categories Category Availability Select a desired stateroom category or select Quick Quote to view the Pricing Detail page Voyage Information Modify Search Ship CARNIVAL TRIUMPH Departure Port GALVESTON TX Stateroom Sail Date 05 03 2012 Debarkation Port GALVESTON Tx Number of Guests 3 Days 4 Rate Code PNSP44 Transportation Mode CRUISE ONLY Destination WESTERN CARIBBEAN Category Stateroom Preferences Y Rates are average per person based on the number of guests traveling and include non commissionable fares and are for quoting purposes only Stateroom Type Capacity Upgrade 7 GS Suite 3 946 00 oS Suite 3 713 00 BN Balcony 3 536 00 IO To view the pricing detail for a category click Quick Quote to display the Pricing Detail 10 screen Guest View From this screen you can switch to an Agent View lists the commission amount request air transportation cruise vacation pr
75. thed cabins All requests require the appropriate deposit amounts or group booking is subject to being cancelled You have chosen to apply payments to the following bookings Sailing Guest Grp Net Gross Net Payment Due Date Remove Booking Type Cabin em were bat S e Amount 4 Eu VA 07 TestGroup 6 16 2011 19657 44 21369 44 19657 44 10 000 00 Remove All keen 1 0 000 00 0 Bookings Please enter the required information for the credit card being used Card Type Select Card v x J i CAE Ex John Smith Expiration Date Month Year PREVIOUS SUBMIT PAYMENT d Carnival Cruise Lines 2010 All Rights Reserved About Carnival Knowledge Center Privacy amp Legal Notices Travel Agency Policy Contact Us 6 Click Submit Payment to display this screen confirming the payment amount February 2012 49 User Manual GoCCL com gt ROSA SANTISO gt Logout gt About GoCCL gt User Support gt ContactUs gt Call Us GoCCL com f amp BOOKINGTOOLS MARKETING TOOLS TRAINING RESOURCE CENTER SPEQMS o Enter keyword s FUNSHIPPAY You have chosen to apply payments to the following bookings Sailing Guest Grp Net Gross Net Payment m HU E Info Name Balance Balance Due Amount 207HS9 GBR VA 07 Test Group 6 16 2011 19657 44 21369 44 19657 44 10 000 00 Remove All 0 s 1 0 000 00 Credit Card Information Card Type Visa Card Numbe
76. ties spa shore excursion and steakhouse reservations View your cruise documents and print luggage tags Arrange for transportation to and from the pier We invite you to register or login to start the cruise preparation process Access Your Booking Now If you know the guest information click Login Register to display the Sign In screen February 2012 39 A Carnival User Manual GoCCL com Home Sign in SIGN IN Op em saa Login to access your booking s or register with Carnival com Returning Carnival Guests New Guest Register with Carnival com Please enter your Email Address and Password below Complete these fields below for quicker access to your booking s Email First Name Password Last Name Forgot your password Email Address Create Password Confirm Password Register If you do not know the guest information click Access Your Booking Now to display the Access Your Booking screen Close x Access Your Booking Enter required infarmation below and click Submit ta access your booking or add a booking Boana 0 0 0 Date op um po sg vv A 40 February 2012 GoCCL com User Manual Accessing E Documents The Booking Confirmation screen now has a link to access the My Documents screen from where you can select your guest s document preference On the Booking Confirmation screen click E Documents to
77. to return to the screen and modify your selections Carnival 2 Search fe Note The active toolbar is only available in the Booking process Tool tips providing additional information on a field or column header are now available on screens throughout the Booking and Modification processes To display the information place Departure Port Port of Ship s Departure Nurnber of Adults Number of Childen Mumber of Adul All screens also display a Back to GoCCL link you can click to return to the GoCCL home page and a Help link to display the GoCCL user manual i d Carnival Search February 2012 A Carnival GoCCL com User Manual Making a Booking When making a booking you can now search either by date range or by sailing Search by date range 1 On the Welcome to GoCCL com screen click Individual Stateroom to display the Sailing Search screen Search by Date Range tab Carnival Search Sailing Search Search for available sailings below Search by Date Range Search by Sailing Quick Search by Date Range From Date To Date Trip Duration 6 22 2011 7 21 2011 From 3 Days IM ve 7 Days I Destination Ship v And Or Departure Port optional Guest Information Number of Travelers Guest State of Residency 2 Travelers Past Guest Number Enter your guest s past guest number and click on the P
78. uest Information screen Guest Information Number of Travelers Guest State of Residency 2Travelers Elda c Past Guest Number Enter your guest s past guest number and click on the Past Guest Lookup link or search for it using the Past Guest lookup link E Past Guest Number Lodi Guest Name JORGE PICHARDO View Special Offers 4 Click View Special Offers to display the Special Offers screens listing all offers available for the selected past guest Note The View Special Offers option is only available for travelers with a past guest number 5 To narrow your search to display only modified or connecting staterooms click to the right of Stateroom Search to display the options Stateroom Search Select this option to narrow your search to modified or connecting staterooms 9 No Preference O Connecting Staterooms Modified Staterooms February 2012 35 Atcarnival User Manual GoCCL com 6 Select either the Connecting Staterooms or Modified Staterooms option 7 If the guests will require air transportation click to the right of Air Transportation to display the options Air Transportation Electing air transportation allows the cruise line to reserve flights from the guest s departing city to the ship s departure port Include Air Transportation None 8 Click the Include Air Transportation radio button to select it 9 Click Search to display the Sailing Availa
79. unch on A GoCCL Booking Engine Click for Training New Training Webinars Achs Booking Toot improvements April 2011 4 Booking Toot Improvements ss gt View More Hews and Updates gt See All Marketing Toots From the Welcome to GoCCL com screen you can e Manage group bookings e Display the status of your guest documents e Make payments on existing bookings e Create individual and group stateroom bookings e Manage individual and group stateroom bookings On the Welcome to GoCCL com toolbar you can also click Bookings Tools to display a drop down menu gt Login gt Register gt About GoCCL gt U GoCCL com BOOKING TOOLS MARKETING TOOLS TR UNING RESOURCECENTER SPECIALS Q CREATE A BOOKING gt Individual Stateroom gt Group Staterooms gt Group Bookings MANAGE A BOOKING gt Individual Stateroom gt Group Staterooms gt Group Bookings gt Guest Document Status gt Funship Pay From the Bookings screen you can e Create individual and group stateroom e Manage group bookings bookings e Display the status of your guest documents e Manage individual and group stateroom e Make payments on existing bookings bookings February 2012 A carnival User Manual GoCCL com Navigating on GoCCL com The BookCCL booking engine now has a progress toolbar located at the top of the screen As you complete a step it becomes active on the toolbar This allows you to click on that step

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