Home

Attix5 Pro Server Edition User Manual

1. wee lt td CES Cove For more information on configuration options see Chapter 9 Plug ins 4 Click OK to close the dialog box and return to the wizard 5 Click Next to continue to the next step in the wizard in ATT Lea WY AWAJ Fil ridi Ilo 3 ATTIX Step 8 of 8 Confirm configuration and exit the wizard In the final step of the Account Setup Wizard a Summary screen displays a list of the configured settings To confirm the Setup information 1 3 Read and verify that the information is correct and then click Next The Backup Client will connect to the Storage Platform and configure the Backup Account A message will be displayed to confirm that the Account was set up successfully Click OK to close the message box The Setup Wizard Completed screen will confirm the Account creation connection Now that a Backup Account has been configured you have connected to an Account on the Storage Platform you can select the files and folders you wish to back up E Account Setup Wizard xs Confirm your account settings P D If the settings below are correct then click Next otherwise click Back to change your settings qe Summary You have entered the Following information AttixS Pro SE Username BACKUP ACCOUNT 01 Connection method Local Area Network Automatic backups Backup daily at 19h00 ATTIX Pro Help lt Back i Cancel
2. B Account Setup Wizard a Setup Wizard Completed The next step is to configure the backup selection list You can include files Folders and use selection filters Refer to the Backup Client Help section For f Further information Your account has been created successfully Group A SP OWNER RESELLER A BACKUP ACCOUNTS Username BACKUP ACCOUNT 01 Account size 1024 MB You may now proceed to select files and folders for backup y ATTIX Pro FP ILIE A f iv Dro VA9 i f O A AW ATTIX You can use the Graphical User Interface GUT to Select files for backup Launch backups Schedule automatic backups Find files in previous backups Restore files and folders from previous backups ATTIX Opening the Backup Client interface To open the SE Client interface On the Start menu point to All Programs point to Attix5 Pro and then click Backup Client SE Pri Default Programs PA Desktop Gadget Gallery E Internet Explorer E Windows DVD Maker Windows Fax and Scan a Windows Media Center Windows Media Player ey Windows Update lt a XPS Viewer di ACCESSOrIES do AttixS Pro Documents Pictures Music Games Computer Microsoft Office Control Panel startup Devices and Printers Default Programs Help and Support All Programs Windows Security Seorcn programs and files D Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Alternatively
3. Advanced Options Logfile backupservice log Log debug messages You can specify the amount of detail and the content that should appear in the backup and restore log files Level of Detail all information Automatic Log File Deletion You can specify that old log files be deleted after a certain amount of days Delete log Files older than days 30 Delete Older Logs Mow fy fe Attiv I A VG gt anuriaraht Attiw amp All inhte acarvadr Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Logging page in the Options and Settings dialog box consists of the following areas Backup and Restore Logs Application Log Automatic Log File Deletion In this area you can specify the level of information to be included in the log files by selecting one of the options provided All information logs all messages Suppress detail Log warnings and errors logs only warnings and errors Select the Include date in log file time stamp check box to add the date to every line in each log file In this area you can specify where the Backup Client s application log file should be saved and whether or not debug messages should be logged In this area you can enable a log file retention period by specifying that the Backup Client delete files older than a particular number of days To do this select the Delete log files older than check box and then specify the number of days in the box provided Y
4. Temp C Program Files Attix5 Pro Backup Client SE toBackup Cache C Program Files AttixS Pro Backup Client SE cache Logs C Program Files AttixS Pro Backup Client SE logs Browse Database C Program Files AttixS Pro Backup Client SE a ATTIX Pro Help lt Back Next gt Cancel To change the temp cache logs and or database folder locations 1 Click the Browse button next to the appropriate box e g Temp and then select a different location for that folder Repeat step 1 above until all folder locations are correctly specified Click Next to continue with the installation process VN Warning The Cache and Temp folders must reside on the same drive volume Pie s yE DIFA VA YD PALLI AW ATTIX Step 7 of 8 Specify plug in configuration Attix5 Pro V6 installs with Email notification and System state plug ins by default In this step you can configure these plug ins or accept their default configuration and proceed to the next step in the wizard To configure a plug in 1 In the Configurable plug ins list click the plug in name Click the Configure button Configure the settings as required B Account Setup Wizard Plug in Configuration lu ATTIX Pro Configurable Plug ins The following plug ins can be configured now or you can configure them later via the Tools f D Plug ins menu option Email Notification v2 10 System state v2 0
5. Warning The Backup Service must be running at all times for backups manual or scheduled to take place L Note To stop or start the Backup Service open Administrative Tools in the Control Panel and then double click Services In the list of services that appear select Attix5 Pro SE and select Stop or Start on the toolbar A red cross will appear in the corner of the system try icon when the service is not running e Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Notifications The system tray icon can display a number of notifications once a backup has completed The following notifications are available Backup successful popup message displayed for 5 seconds Backup successful with errors message displayed for one minute Backup failed message displayed until you click it text When a notification is available a pop up will display information If there were warnings or errors the system tray icon will also flash a red cross Attix5 Pro SE aes A Attix5 Pro SE ee Backup completed successfully Backup completed successfully but there were warnings and or errors please view backup log for more details G Note To view related log file information click anywhere within the pop up To disable notifications Notifications are enabled by default but you can disable them individually by right clicking the system tray icon and then clearing the check mark next to the relevant N
6. 2 2 i amp Click the Manage button C above the Backup Selection Restore Logs tabs Select the backup set name in the Backup Set drop down list Click the Delete button 2 In the Confirmation dialog box that appears click Yes Click Ok ATTIX The following plug ins function only on the default backup set Oracle Lotus Domino MS Exchange Server Exchange Single Mailbox Recover SMR SIMS System State Script The following plug ins function on additional backup sets if they have items included for backup Exchange Single Item Recovery SIR Exchange Single Item Recovery Plus SIR Plus SharePoint MS SQL Server VMware VSS ATTIX The Backup Client Health Check provides information to highlight possible issues before backup e g free disk space or file folder access problems It can also provide the estimated line speed to the Storage Platform E Health Check The Health Check provides information bo pre enmptively highlight possible issues For example free disk space problems and service access rights to Files and Folders It can also provide the estimated line speed to the Storage Platform Options Memory utilisation statistics From the last backup as well as overall memory usage to date J Data Protected Information includes the number of Files and directories selected For backup Disk Usage Free space availability For all local drives Line Speed Line Speed estimate ta the Sto
7. Refresh Deselect 5 2 oaao Selection Filters Mew Filter Include Folder Edit Filters Exclude Folder Graphics Include Deselect Folder MS Access databases MS Office docurnents MS Outlook email Web pages Exclude Refresh Deselect 3 o ooo Filters Mew Filter Include Folder Edit Filters Exclude Folder Ti y Include Exclude Graphics Deselect Folder H MS Access databases MS Office documents H Refresh Deselect MS Outlook email Web pages O 0 O ofa Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Selection menu continued Tools Help Include Include the selected folder for backup Folder Filters Include Folder Exclude Folder Deselect Folder Refresh Exclude Exclude the selected folder from the backup selection Tools Help Folder Filters Include Folder Exclude Folder Deselect Folder Refresh Tools Help Deselect Clear the selected folder of any inclusions or exclusions Folder Filters Include Folder Exclude Folder Deselect Folder Refresh Refresh Refresh the selection being displayed Filters Include Folder Exclude Folder Deselect Folder Refresh Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Tools menu Add Network Volume Additional Backup Sets gt Add
8. Disabling this feature will only have an effect on security for the actual data transfer and not the encryption of the data on the Storage Platform Secure data transfer connections can only be disabled if the StorageServer has been configured to accept non secure connections If the StorageServer cannot accept non secure connections an SSL enabled connection will automatically be l used instead A Warning If you wish to disable SSL encryption please ensure that the backup environment is secure ATTIX zkup Proces Enable Volume Shadow Copying to back up locked files Microsoft Volume Shadow Copy Service VSS provides a solution by creating a snapshot of data at any given point in time without any interruption to any applications Using this option enables the backup of open or locked files N Warning Please use relevant plug ins to back up databases Use VSS to update the cache Using this option will increase the speed of the cache update process A Warning This setting will increase the load on VSS and may cause VSS to fail on servers with heavy I O e g StorageServers resulting in cache update failures ATTIX Use NTFS Change Journal for supported volumes Select this check box to enable the Backup Client to use the NTFS Change Journal to determine the file and folder changes on the drive instead of performing a full scan on the drive before every backup For more information see Microsoft NTFS Chan
9. Attix5 Pro V6 2 User Manual Your guide to protecting data with Attix5 Pro Server Edition 2011 10 for Microsoft Windows ATTIX All rights reserved Attix5 2011 Trademarks Lotus and Domino are registered trademarks of Lotus Development Corporation Oracle is a registered trademark of Oracle Corporation Microsoft Windows Microsoft Windows Microsoft Windows Server Microsoft Volume Shadow Copy Service VSS MS Windows MS Exchange MS SQL MS SharePoint Exchange Internet Explorer and Windows Explorer are registered trademarks of Microsoft Corporation ATTIX The following icons are used in this user manual i The information icon precedes important information W The example icon indicates a practical illustration of a process or procedure The hint icon indicates a suggestion or hint to guide or assist you with performing a _ task The warning icon precedes a warning against potential mistakes and actions that could cause critical error ATTIX Contents Iiglepale lio ats p EETA NE E Te E E A E A E E A erent re er rr 5 OCCT OVT YI V keneren SEAE EE EEN EEEE EEE AEEA EA EAEE RAA EENE EAE 5 L Germa Sire E EE E 6 PAR nne a PE E TE EE E A A E E 7 System requirements sssssssssssrnrrnrrrsrnnrnnrrnrrnnrnnrnnnrnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnne 7 MSUN LE PrO E anin AEREN 9 Attix5 Pro SE Setup Wizard ssssessssesssnsrsrnnnnrnsrnrnernrnernnnernrnrrnrnennrnenn
10. Account Launch the Account Setup Wizard which Setup enables you to change the Backup Account Add Network volume Wizard settings For more information see Account Additional Backup Sets Setup Wizard in Chapter 3 Account setup Automatic Backups Account Setup Wizard Remote Management Remote Access the Remote Management aima saar a Management Settings dialog box Using the settings ceon available you can enable Remote y Health Check Management of the Client via the SP Snapshot Console For more information see Remote c FI b Management in Chapter 8 Options and Seis settings Options Health Access the Health Check dialog box Sted hiked gmbh en Check Performing a Health Check enables you to Remote Management highlight possible issues For more naa E Health Check information see Health Check in Chapter 8 y fr Snapshot b Options and settings Plug ins b Options Snapshot gt Access the Export Backup Snapshot Export Backup Snapshot Export dialog box which enables you to configure Import Restore Snapshot Backup the next backup to be a Snapshot backup to a Snapshot specific location For more information see Backup Snapshots in Chapter 8 Options and settings Snapshot gt Access the Import Backup Snapshot Export Backup Snapshot Import dialog box which enables you to configure Import Restore Snapshot Restore Restore Snapshot settings For more Snapshot information see Restore Snapshots in
11. Back up manually Select data t t Schedule automatic backups See ee ee You can tell the Backup Client which Restores How Co Files andvor Folders to restore and Restore Files and folders Ea 4 Find particular Files to restore which to ignore by clicking the Restore the backup selection Restore tab and then including or excluding the items as described Status bar This area displays the date and time of the last backup performed by the system D Ready Last backup Jan 16 2010 2 55 31 PM Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX System tray icon The System tray icon El indicates the backup activity status and can be used to perform various tasks An animated icon indicates that the service is busy with a backup process Open Right click the system tray icon to view the menu options available Backup Mow Cancel Backup Monitor status Motify an success Motify on Failures Motify an Warnings Notifications About Exit LR 1718 2010 G Note On the Windows 7 operating system the system tray icon is hidden by default To display the icon click the Show hidden icons arrow click Customize In the dialog box that appears expand the Behaviours drop down next to SERunner exe and then select Show icon and notifications System tray menu Options Click the option to Open Opens the Attix5 Pro Client application window P Tip Users can
12. Backup Now Restore Calculate Size Find Files in Backups Export Selection Initiate a Backup immediately Switch to the Restore view in the Client Y Tip For faster access to the Restore view click the Restore tab instead of using the File menu Determine the total size of the data included in the backup selection For more information see Determining the backup selection size in Chapter 5 Backups Access the Find Files in Backups dialog box This box enables you to search for particular files in your backups For more information see Finding files in backups in Chapter 6 Restores Export a list of all backup inclusions and exclusions to an html file for future reference For more information see Exporting a selection report in Chapter 5 Backups Attix5 Pro V6 2 Copyright Attix5 All rights reserved Backup Restore Te Size F Q Find Selection Tools Help Backup Mow Restore Calculate Size Find Files in Backups Export Selection Exit ATTIX File menu continued Exit Close the Backup Client application window P Tip You can re open the Client window at any time via the Windows Start menu or by double clicking the icon in the system tray Selection menu Click the option to Selection Tools Help Filters gt Create a new New Filter filter to Filters Mew Filter automate Include Folder Edi
13. Disk Usage You can use the Disk Usage page in the Options and Settings dialog box to Move the working folders and cache to a different location Specify the number of days that files are to be kept in the cache Options and settings Account and Security Disk Usage Connections iiad Backup Schedule Working Folders Backup Throttle Display You can move the Cache Log Temporary Folders and the Selection Database to another location if Disk Usage there is limited space available on the drive where the Backup Client is installed Performance and Limits Note Always keep these Folders on the same drive volume Global Filters Patching Temp C Program Files 4ttixS ProjBackup Client SE toBackup Browse Mandatory Patching Logging Advanced Options Cache C Program Files 4ttixS Pro Backup Client SE cache Browse Logs C Program Files 4ttixS ProiBackup Client SE logs Browse Database C Program Files 4tkixS ProiBackup Client 5E Browse Cache Changed Files are compared to the previous version to only transmit patches The longer files are kept in the cache the better the chance of transmitting patches instead of Full copies Days to keep Files in Cache 20 Clear Cache ATTIX The Disk Usage page consists of the following areas Working Folders Cache If you have limited space on the drive running the Backup Client you can move the Cache Logs and Temporary folders as well as the selection database to
14. In the Back up every day at box specify a backup time Click Next to move to the next step in the wizard or schedule additional advanced backups as described below To schedule advanced backups TPNH Select the Advanced Schedule check box In the Week Day area select a day on which a backup should be initiated Specify the time in the Backup time box Click the Add button to add the day and time to the Additional Schedule box Repeat the steps above until you have added all desired schedules to the Additional Schedule box Click Next to move to the next step in the wizard ATTIX Step 6 of 8 Specify working folder locations Under normal circumstances the default Temp Cache Logs and Database folder locations can be accepted and you can click Next without making any modifications If however the drive on which the Backup Client is installed has limited space available you can move the folders and selection database to another location Warning Please ensure that these folders are located on a drive with sufficient free space E Account Setup Wizard SE Do you want to modify the default working folders You can move the Cache Log Temporary folders and the Selection Database to another location if there is f D limited space available on the drive where the Backup Client is installed Working Folders Note Always keep these Folders on the same drive volume If the Cache and Temp Folders are place
15. continues to compress patch files using the original thread in the background This method of backup processing is the default method and will improve the total backup speed significantly If however you wish to disable this method you can deselect the Complete compression patching before sending data to the Storage platform check box on the Advanced Options page in the Options and Settings dialog box For more information see Advanced Options earlier in this chapter Add network volume The Backup Client provides the option to add network volumes and include files located in these locations to the backup selection Warning Please ensure that the backup service is started by a user with sufficient permissions to browse and access the network shares to be included in the backup selection The Backup Client will only be able to back up files from a network volume after the share has been accessed and authenticated by the server on which the Backup Client is installed To add a network volume 1 On the Tools menu click Add Network Volume 2 Inthe UNC Path box type the UNC network path starting with Alternatively use the Browse button to browse to the network path Example storageserver documents On the Backup Selection tab network volumes are listed in the left hand pane accompanied by a network icon ATTIX Files in the network volume can now be included or excluded For more information on how
16. seconds 60 Socket timeout seconds 60 Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Advanced Options page in the Options and Settings dialog box consists of the following areas Communications Backup Process Retries and Timeouts communications area Complete compression patching before sending data to the Storage Platform Select this option if you do not wish to make use of the concurrent backup processing feature to speed up the backup process Concurrent backup processing is typically needed when using a dial up Internet connection For more information see Concurrent backup processing later in this chapter With this setting enabled the Backup Client will compress all new files and patch all modified files before starting to transmit data to the Storage Platform Verify account limit before compression patching With this setting enabled the Backup Client verifies the Backup Account limit on the Storage Platform before starting compression and or patching This is useful as it will flag Account limit issues before starting these possibly time consuming processes Use secure SSL enabled connection for data transfer This option is selected by default enabling SSL encryption for Client to StorageServer data transfers Deselecting this option disables SSL encryption for data transfer This enhances transfer speeds but should only be done within a secure network environment
17. the Restore tab ATTIX Connections You can use the Connections page in the Options and Settings dialog box to Modify Storage Platform connection settings Enable disable configure proxy server details Options and settings G Account and Security ie Sells ie ne ee ees Backup Schedule Connection Settings Display Use this section to change your connection settings These settings were configured in the Setup Disk Usage Wizard during the installation process Connections Performance and Limits Use network connection Global Filters Patching 6 Use dial up connection Mandatory Patching Logging Advanced Options Dial up Settings SOP OO O a a Proxy Server IF You use a proxy server For your Internet connection you will probably have to supply the same proxy server information in the Backup Client No proxy 6 Use HTTP proxy O Use SOCK Sv5 Proxy Proxy Host Proxy Port 10080 Proxy server requires authentication Username Password Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Connections page consists of the following areas Connection Settings Proxy Server In this area you can change the type of connection that the Backup Client uses to connect to the Storage Platform You can choose between a network or dial up connection i te The Dial up Settings button is enabled if you select Use dial up connection Click this button to select an existing d
18. you need to create the folder structure on the machine and then paste the snapshot data onto the Snapshot Restore folder This folder is not created automatically Alternatively you can use the Browse button to browse to the location in which you have saved the snapshot data i Note You need to specify the snapshot data s parent folder NOT the snapshot folder itself E g If your snapshot data folder is called 20100506124347 and youve pasted it to your Desktop you need to specify C Users Administrator Desktop in the Snapshot location box NOT C Users Administrator Desktop 20100506124347 b If restoring from a recovery server select the Do restores from recovery server check box and then specify the server address and port number in the boxes provided If using a proxy server select the Use proxy settings for recovery check box i Note This option can only be used if the Backup Administrator has prepared a recovery server 4 Click OK The Snapshot data will display as an entry in the Restore tree enabling you to browse a directory of its contents and restore files and folders For more information see Chapter 6 Restores ATTIX Command line backups and restores You can use the command line interface CLI to run the SE Setup Wizard remotely enable SE Remote Management and to send a wide range of backup and restore commands to any SE Backup Client connected to a LAN The CLI bat file is included with
19. 3 5 5 VMs 20 VMs 50 VMs Plus Unlimited VMs Exchange Single Item Recovery SIR Exchange Single Item Recovery Plus SIR Plus ATTIX Email Notification plug in The Email Notification plug in enables you to receive email notification on backup activity You can configure the plug in to send emails to specified email addresses notifying the recipients of the status of backups i Notes This plug in has been included in SE installers since v4 2 If it is not installed run the Plug in Installer and select the Email Notification plug in The Plug in Installer will run automatically during the SE Client installation if located in the same folder as the Client MSI To configure the email notification plug in 1 On the Tools menu point to Plug ins and then click Email Notification 2 Select the Use email notification check box to enable the plug in El Email Notification settings Use email notification Notify me when a backup Fails Messages Subject Backup Failed Notify me after a successful backup Messages Subject Backup Completed Append the subject line with the Following options and message Warnings Errors encountered Please check Log e g Backup Completed Warnings Errors encountered Please ch 3 Select the types of notifications to be emailed The following options are available Notify me when a backup fails Notify me after a successful backup Append the subject line with the f
20. 58 61 62 68 98 100 101 105 107 108 111 114 118 120 121 122 Monitor Status 39 Multiple Backup Sets 4 33 42 51 52 53 64 74 101 103 network volume 4 33 98 99 Notifications 3 23 28 35 38 39 40 113 114 115 Options and Settings 3 33 34 35 41 42 44 51 52 53 64 67 68 71 73 74 75 77 79 81 84 85 87 88 90 92 93 94 95 98 101 111 Oracle 1 103 113 password 12 19 20 68 70 72 100 115 Patching 4 7 41 80 81 83 87 88 89 95 98 Previous Backups node 56 57 profiling 4 44 45 46 47 48 50 70 111 Proxy 20 71 72 108 registry 120 Remote Management 4 34 100 109 Restore Wizard 121 ATTIX Script 103 113 SharePoint 1 103 113 SIMS 103 Single Item Recovery 103 113 Single Mailbox Recovery 103 113 SMTP server 115 Snapshot 4 34 96 107 108 socket timeout 97 SQL 1 101 103 113 SSL 95 Storage Platform 5 9 17 24 44 45 46 47 48 51 53 55 56 57 59 61 62 64 65 70 71 72 80 83 88 89 94 95 97 98 100 101 104 107 108 111 Storage Platform Console 5 9 44 100 107 108 StorageServer 7 95 96 107 108 system requirements 3 7 System State 4 103 113 116 118 119 120 121 system tray icon 3 28 38 40 51 53 54 throttle map 75 76 toolbar 29 37 39 44 49 51 52 57 58 61 62 64 66 68 112 119 UNC 98 VMware 103 113 VSS 1 96 103 113 w
21. EE EEE EEE EEEN EAEE E 54 Resuming a IAC Us canaaawnaneessseneusnnedsnsvnerumsonsenstesedandepeceusqnvonesbeniinaesaneerienseeres 55 D Ce pe ee 56 HOW tO NSS OU Se erates sratatsie np ienna ban mare atv alan ah E A Siw AAEE EEEE EEEE 56 Selecting data to FESLONES icncavisiscnasenessincvsevenwessenentedesinsnes snes neratwareesseenniesisenextse 56 Restoring data as i sareaeacuscerannc tone vasenieesuaansretsceneane nid dane vnenueasiewnexsueesensesieusiasaeenes 58 Finding Mesin BACKUPS gs ccticanc niniin a a a 61 Restoring a backup selection sic suicactccncvaeanerse nen tudinausenseacteawdiencicunbiaanekesbaaneune eens 64 Restoring archived CA alc cattsercnauesanieeansiaiersecadiacsutsenineueioadsanosuneen ams diseanesanieenesaes 65 Fe RAS caidas conan saved E EEA E T E EE 66 Accessing log TCS xcirscsinnnesdicnareswecuntannneaanerninGuess te cners eaininineniesnnersicieiaavexeneiemened 66 Changing log file settings si csnwarenesscavrenecacnsntascsnsscaeeiwinesvaseneiwecinspntanencaswinyere was 67 8 Options and settings scccsccseeseeneneseeeeceneneeeeeeeeceneneneneceneneseeeeeeneneessees 68 Account and Security sessssesssnsnssnnnrrrnrrrnnrnnrnrnnnnrnnnernrnernrnernrnernrnernrnnnnrnennnnnne 68 RSC OS eeri E e E 71 BAUD SC CCUG A E E EEEE aN 73 Backup Throttle ssesenssnensnsnnnrsnnnrrnnnrrnnrnrnnrnnnnrnnnsrnrnernrnernrnernrnernrnennrnernrnennnnnnn 75 DEEE E E E E T E E A E E E E A E E E menses meses 77 Attix5 Pro V6 2 Copyright At
22. Health Check dialog box appears displaying the progress of the health check until completion Ea Health Check Completed on 192 1668 20 215 4435 Platform Block size sent 2 048 bytes Bytes sent 114 90 MEB Total time 10000rms Connection speed estimate 11 49 MB s Checking service rights Service display name AttixS Pro SE Service short name 45Backup Service Service running under account name LocalSystern Service installed at C Program Files 4attixS ProiBackup Client SE aS5backup exe start Checking write access permissions For service Cache directory writeable Temp directory writeable Database directory writeable Logs directory writeable Health check complete ATTIX The Health Check results display in a new dialog box with options to print export to HTML and export to CSV El Health Check Results Examine the health check results below and print or export the report as needed Health Check Results Healthcheck start time Healthcheck end time Tue Jan 19 19 41 19 CAT 2010 Healthcheck duration 135 Tue Jan 19 19 41 06 CAT 2010 Memory Memory stats last backup Lowest free 5 79 MB Highest total memory 38 33 MB Maximum memory 254 06 MB setting Memory stats to date Lowest ever free memory 1 55 MB Print ExporttoHTML Exportta csv ATTIX The Backup Snapshot feature enables you to create a backup of all items included in yo
23. If you clear this check box Storage Platform administrators will not have remote access Select Allow custom access and supply a username and password if you do not wish to make use of the above mentioned Storage Platform Access Accounts These custom access credentials must be specified in the Storage Platform Console for its user to gain remote access Click OK to save the settings Services will restart automatically to apply the settings Note You can use the command line interface CLI to run the SE Setup Wizard remotely enable SE Remote Management and to send a wide range of backup and restore commands to any SE Backup Client connected to a LAN For more information see Command line backups and restores later in this chapter ATTIX When a backup is initiated the backup selection is sent to the Storage Platform as a backup set a set of included files and folders You can restore the entire backup set all its files and folders structured as they were at the time of backup or restore individual files and or folders within it The first backup selection you make in the SE Client is automatically saved as the default backup set For more information see Selecting data to back up in Chapter 5 Backups You may however create more than one backup set This enables you to back up different data selections at different times vise xample A full backup of all data on a server can
24. Internet browser fa CAUsers User Documents Backup selection html Windows Internet Explorer boa boa Se gt CAUsers User Docurments B gt x Bing Py w Favorites B Ee Suggested Sites Web Slice Gallery v E C Users User Documents Backu ci A gt v Pagey Safetyy Tools v A A5BP Backup Set as on 19 Jan 2010 05 53 PM Backup Account BACKUP ACCOUNT O1 Backup Group amp SP OWNER RESELLER A BACKUP ACCOUNTS Storage Platform 192 168 20 215 Backup Set Name Default J Backup Set Version 6 0 Client Version 6 0 0 685 Schedule Daily backups for this backup set occur at 11h04 No advanced schedule is defined Selections Overview There is 1 volume with selections ech 1 folder directly included 1 folder directly excluded o 1 file directly included E f3 zal 100 Y Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX lt Stop pal T m pa Lael T A AA a A ine Le i am wT seit gt Aisne ma gt ee gt LV ES aa i pra a oom amp gy ie a Pilal AY I La i LITIU a i IACKLD iic pare ain uw Ga i L Eg S Ci Ba ci WEN Ge FS SEEQGEE i LSJ Y fete A P Tip It is recommended that you run a backup manually after creating your backup selection to ensure immediate data transmission to the Storage Platform Thereafter automatic backups will ensure hassle free continuous backups For more info
25. Jan 2010 18 52 23 Errors and warnings 19 Jan 2010 18 52 11 Poros rrr 19 Jan 2010 18 51 48 19 Jan 2010 18 46 46 Last Few lines of log File 19 Jan 2010 Bihi zz Message 19 12 55 Technical Data 19 Jan 2010 18 38 45 Message 19 12 53 Backup prepared in 00 00 01 19 Jan 2010 18 38 35 Message 19 12 53 New files 6 16 3 KB fcomp 0 2 KB 19 Jan 2010 18 11 34 Message 19 12 53 Removed Files 0 0 0 KB 19 Jan 2010 17 40 55 essage 19 12 53 Patched files 1 0 5 KE 0 2 KB gt 0 Message 19 12 53 Skipped files 0 PAE Ee Message 19 12 53 Disk usage drive C 31 Full 12 42 GB 19 Jan 2010 11 45 23 Message 19 12 53 Cache using 434 bytes e 1 of disk sp 19 Jan 2010 11 44 55 Message 19 12 53 Temp dir using 2 0 KB te 1 of disk spe 19 Jan 2010 11 43 36 Message 19 12 55 Data Transmitted 19 Jan 2010 11 40 42 Message 19 12 53 No Need to transmit 0 0 KB 19 Jan 2010 11 40 29 Message 19 12 53 Transmitted during compression 0 19 Jan 2010 11 04 04 essage 19 12 53 Transmitted after compression 2 0 KB i Message 19 12 53 Backup Summary 13 Jan 2010 11 03 24 Message 19 12 53 Total selection 1 4 KE in 11 Files and Fo 13 Jan 2010 11 02 03 Message 19 12 53 Total backup time 6s 19 Jan 2010 11 01 03 Message 19 12 55 Backup Status Successful 19 Jan 2010 09 35 00 Ti
26. Options and settings Automatic Backups area In this area you can enable or disable automatic backups Y Tip Daily automatic backups are enabled by default unless disabled during the Backup Account setup If disabled you can enable it by following the instructions below To enable automatic backups 1 Select the Daily automatic backups check box 2 Specify a time in the Backup every day at box 3 Click Ok To disable automatic backups not recommended 1 Clear the Daily automatic backups and Advanced Schedule check boxes 2 Click Ok to close the Options and Settings dialog box Warning This option is not recommended If an automated backup schedule is not created backups will have to be run manually Enabling automatic backups is strongly advised For detailed instructions on how to enable and schedule automatic backups see Scheduling automatic backups in Chapter 5 Backups ATTIX Backup Throttle The Backup Throttle page in the Options and Settings dialog box enables you to specify the Client s bandwidth usage speed limits You can do this by creating a backup throttle map Backup data will then only be transferred at the specified speed limits during each interval Options and settings G Account and Security Connections Backup Schedule Speed Limits PS we yam Specify one or more speed limits fin kilobytes per second that can be used when sending backup data Display to the server A
27. Schedule Account Information Backup Throttle Display Backup Account BACKUP ACCOUNT 01 Disk Usage Backup Group 4 5P OWNMERIRESELLER 4 B4CKUP ACCOUNTS Performance and Limits storage Platform 192 166 20 215 Global Filters Your current account limit is 512 ME Account and Security Patching Mandatory Patching Click on Retrieve Settings to connect to the SS Py Loadi Storage Platform and retrieve the account settings J gging Advanced Options Account Setup From this section you can change your password or encryption key and run the Setup Wizard should you want bo create a new account or reconnect bo an existing one Change Password Change Encryption Key Run Setup Wizard Security Settings Specify whether the Backup Client should remember the Backup Account password during the backup or restore procedures Remember password For backup and restore Prompt For password on restore Prompt For password to open the Backup Client and to restore IF you Forget the password you Will have to reinstall the client ARARWVUEFKIANT CC Attivig A rAhte Copyrignt ATtIXo Al rights ATTIX The Account and Security page consists of the following areas Account Information Account Setup Security Settings This area displays your Backup Account information as it is configured on the Storage Platform You can use the Retrieve Settings button to update your Account settings Y Tip This button is useful to verify t
28. Windows Portable Devices L7 Windows Photo Viewer L7 Windows NT 2 Windows Media Player L7 Windows Mail Y Windows Journal The following icon legend lists the Attix5 Pro icons and the statuses they indicate You can access this legend by clicking Icon Legend on the Help menu Note For more information on backup selections inclusions and exclusions see Selecting data to back up earlier in this chapter Icon legend G File not selected G Selected by user Ti Selected by user filter B Excluded by user E Excluded by administrator Included by profiling Attix5 Pro V6 2 Copyright Attix5 All rights reserved The file exists in the folder or directory but is not included in the backup selection neither included nor excluded The Backup Client user has included the file in the backup selection The Backup Client user has applied a filter to the parent folder or directory That filter has included the file in the backup selection The Backup Client user has excluded the file from being backed up to the Storage Platform The Backup or Storage Platform Administrator has excluded this file or its file type Files displaying this icon will not be backed up to the Storage Platform The Backup or Storage Platform Administrator has included this file or file type Files displaying this icon will be backed up to the Storage Platform and cannot be deselected from within the Backup Client Icon lege
29. also double click the system tray icon to open the application window For more information see Application window earlier in this chapter Backup Now Manually initiates the backup process without opening the Backup Client application window Cancel If the service is busy with a backup when the 5 icon is animated Cancel will Backup stop the process Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX System tray menu continued Monitor Status Notifications About Exit r naai man Backup Service window above the Attix5 Pro SE system tray Last Backup Today 3 00 PM Success displaying the Next Backup Today 7 00 PM progress of the current process This enables you to monitor the status and progress of the task being performed without opening the application window Provides you with options to enable disable backup notifications For more information see Notifications later in this chapter Displays a window containing the edition and version details Click anywhere in the window to close it ATTIX Pro Server Edition V6 Removes the 51 icon from the system tray G Note This will not stop the Attix5 Pro service from running scheduled backups To see the icon in the system tray again simply open the Attix5 Pro Client interface using the Windows Start button For more information see Opening the Backup Client interface earlier in this chapter
30. another location The following locations are configurable in this area Temp Used as temporary workspace when the files are patched compressed and encrypted Cache Keeps a local compressed and encrypted copy of the selected files for a specified number of days Logs Stores all backup and restore logs Database Compares the latest backup selection with the previous backup to determine the changes A Warnings The Cache and Temp folders must reside on the same drive volume If the database or any of the folders are stored on a network share please ensure that the Backup Service has the correct permissions to connect and write to that share When modifications are made to a file the Backup Client only transmits changes to that file as opposed to transmitting the complete file again This is accomplished by the use of a local cache By default recently modified files are kept in the Cache for 20 days after which they will be deleted Once a file has been flushed from the cache a full copy will be backed up when any modifications are made to the file The longer files are kept in the Cache the better the chance of only transmitting patches instead of full copies and thus reducing the amount of data that needs to be transmitted If there is limited disk space available consider shortening the time files are kept in the cache 2 If you specify O days for caching patching is disabled All files in the Cache will be alee a
31. backup log you need to increase the default amount of server memory you wish to allocate to the backup service To remove a file from the backup selection A In the Size dialog box right click the file s icon The icon will turn red to indicate that it is excluded Note To exclude multiple files at once click a file name in the list hold down the Shift key and drag the mouse pointer to highlight the files Right click the selection and then click Exclude ATTIX B Alternatively on the Backup Selection tab deselect or exclude files or folders that are currently selected for backup For more information see Selecting data to back up in Chapter 5 Backups Exporting a selection report After creating a backup selection you can export a list of all backup inclusions and exclusions to an html file for future reference The selection report will specify Files and folders included in the backup Files and folders excluded from the backup How each item was selected user selected filters profiling or mandatory patching Where each item is located on the machine The total number of items in the backup selection To export a selection report 1 On the File menu click Export Selection 2 Inthe Save As dialog box select the location in which to save the file type a file name in the File name box and then click Export The file will be saved to the specified location and can be viewed in any
32. backup set and their backup windows overlap the first backup will run to completion and duplicates will be excluded from the queue Click OK The Options and Settings dialog box will close and the SE Client will display the new backup set name in a Backup Set drop down box above the Backup Selection tab ATTIX i Note The Backup Set drop down and Add and Schedule buttons only display in the SE Client if more than one backup set is enabled If only the default _ backup set exists these items will not display The Backup Selection Restore and Logs tabs now display information relevant to the new backup set and they can be used to configure restore from and monitor it accordingly Select the data to be backed up in this backup set Included data will be backed up at the times specified in the backup set s backup schedule and can be restored using the Restore tab To rename a backup set oe ye Click the Manage button C above the Backup Selection Restore Logs tabs Select the backup set name in the Backup Set drop down list Click the Rename button 7 Type the new name in the Backup set name box Click Ok To modify a backup set s backup schedule gt 2 YS Click the Manage button C above the Backup Selection Restore Logs tabs Select the backup set name in the Backup Set drop down list Configure the schedule See Scheduling automatic backups in Chapter 5 Backups Click Ok To delete a backup set
33. be scheduled to run once a week e g over the weekend when there are no resource limitations and another backup of only the SQL database on that same server can be scheduled to run every day This ensures that the SQL database is backed up regularly using minimal resources and that the entire server is still backed up but at more convenient and practical time intervals Note A maximum of 10 backup sets are allowed including the default backup set To create a new backup set 1 On the Tools menu point to Additional Backup Sets and then click Add Alternatively click the Add button 1P above the Backup Selection Restore Logs tabs i Note The Add button will only be available above the Client tabs when at least two backup sets exist If this is your first addition you need to use the Tools menu In the Backup set name box type a display name for the set and then click OK Ensure that the new name is selected in the Backup Set drop down box Configure the schedule as desired For detailed instructions on how to schedule backups see Scheduling automatic backups in Chapter 5 Backups i Note If backup set schedules overlap due to manual schedule configuration or overlapping backup windows the backups will be placed in a queue Three seconds after the first backup in the queue is complete the next will run Backup sets are queued alphanumerically If however two or more backups are scheduled for the same
34. each SE installation file Using this file you can connect to any SE Backup Client in your organisation should you prefer to manage Clients from a central location Warning The SE Backup Client is required and must be installed on the computer using the CLI bat file before the following commands can be used To configure a Backup Account or Remote Management settings Run cli configure account remote Usage cli restore dates status backup cancel rd restoredateidx rp restorepath original fd filterdate fp filterpath fext filterext backupset backupsetguid compression on off overwrite nopermissions noemptyfolders i Notes rp lt restorepath gt must be an absolute path and the service must have full write access to the directory When restoring the default policy is to skip existing files Specify overwrite to overwrite existing files Specify nopermissions to not restore file and folder permissions Specify noempty folders to not restore file empty folders useful with fext W Examples To start a backup of the default backup set Cli backup To start a backup of a specific backup set Cli backup backupset ac0be91lb 08b2 461d 97618c529f46 To view the status of a task currently being performed by the backup service cli status To start a restore from the last backup made extracting files to the default restore temporary directory cli restore To view a list of
35. has full access to all files to be backed up If files are included for backup that the account does not have access to a Some files were skipped or files skipped error message will display in the backup logs ATTIX Step 3 of 5 Specify an install location To specify a destination for the SE PEE application files and folders Destination Folder s Click Next to install to the default Folder or click Change to choose another f Click Next to accept the default Install AttixS Pro SE to destination folder and continue to the next wizard step C Program Files AttixS Pro Backup Client SE Alternatively specify a new destination folder 1 Click the Change button 2 Browse to the folder 3 Click OK 4 Click Next to continue to the next wizard step Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Step 4 of 5 Begin the installation Once all the settings are configured the wizard is ready to begin the installation To begin the SE installation Click Install Ready to install Attix5 Pro SE Click Install to begin the installation Click Back to review or change any of your installation settings Click Cancel to exit the wizard Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Step 5 of 5 Exit the Setup Wizard The last step of the wizard presents the IE Atti5 Pro SE Setup So option to launch the Backup Client Co
36. information on creating MSI files and launching them from the Run Command please refer to the Attix5 Pro Storage Platform Console User Manual i Note The options available during the installation process depend on the settings enabled by the administrator when the MSI file was created These options range from advanced install settings to specifying the install location The default install path is C Program Files Attix5 Pro SE Pre installation warnings Ifrunning antivirus software please ensure that all Attix5 Pro folders are excluded from antivirus scans to avoid data corruption Both antivirus software scans and backup processes are resource intensive It is advised not to run a backup and virus scan at the same time as this will significantly decrease machine performance Windows will check whether you are running the MSI file suited to the installed operating system i e 32 bit or 64 bit and will not allow you to install the wrong version To install Attix5 Pro SE 1 Run the MSI file 2 Inthe Attix5 Pro SE Setup Wizard that appears follow the steps as described below ATTIX The Attix5 Pro SE Setup Wizard typically consists of five steps to guide you through the Setup task in a simple step by step manner These steps also make it possible to undo previous operations by navigating backward l Some of the settings described below may have been removed when the MSI was created Furthermore the wizard may conta
37. sensitive 4 Once all the correct settings have been entered click Next ve A ji E E XD All FIGNtS ATTIX Step 2 of 8 Create or connect to a Backup Account i Notes d This wizard step is typically the first to be displayed if you access the wizard via the Tools menu You can select I want to connect to an existing Backup Account to Connect to an Account that has been opened for use by this computer Reconnect to an Account to recover data from the computer that had previously backed up to this Account To create a new Backup Account E Account Setup Wizara Specify the account type Choose between a new or existing Backup Account You cannot connect to the same Backup Account from f D 1 Select I want to create a new arenes U Account Type B ackup Account e Please select one of the Following want to create a new Backup Account 2 Click Next 5 I want to connect to an existing Backup Account To connect to an existing account 1 Select I want to connect to an y existing Backup Account A Warning Different ATFIX Pro Help lt Back Cancel servers cannot back up to the same Backup Account A separate Backup Account needs to be created for each server 2 Click Next to continue AUIXo Fro VO Copyrignt Attix All rignts reserved ATTIX Step 3 of 8 Specify Account details Depending on the option you selected in the previous step you will either be prompted to specif
38. use all available hard drive space during data dumps patching or compression you can select the Enforce free space check box and then specify the maximum amount of disk space the Client will be allowed to use ATTIX Global Filters You can use the Global Filters page in the Options and Settings dialog box to Exclude files globally Exclude folders globally mi Set up a No Compression Filter Options and settings G Account and Security Global Filters Connections Backup Schedule Exclude Files Bathip Throttle You can specify File extensions that must be excluded From the selection list at all times Files can also Display be excluded according to their modified date Misk Usage _ Note System exclusion filters are marked with a different icon in the Backup Client and cannot be Performance and Limits selected For backup O global Filters Patching Exclude these files G Mandatory Patching Logging G Advanced Options File doc Examples videot mp3 specific awi Do not back up files older than dd mm yyyy Exclude Folders Specify Folders that should be excluded From the backup selection no matter where they are located on the available drives or volumes Mote no wild cards or path separators are allowed Exclude these folders Examples My Music Data Photos No Compression Filter You can specify file extensions For which no compression will be used This is a global
39. 1 52 53 55 56 58 59 61 65 66 68 70 72 77 80 81 82 83 86 88 90 93 94 95 97 98 99 100 104 108 109 111 112 113 116 119 121 Backup Group 17 70 Backup Selection 3 7 29 32 33 36 41 42 43 44 45 46 49 50 51 64 78 80 83 91 98 101 102 104 107 112 119 120 Backup Service 12 39 49 80 98 109 Backup Throttle 3 75 76 backup time 21 52 Binary Patching 7 87 88 cache 7 8 22 41 42 56 79 80 88 96 116 Change Journal 4 97 112 Client interface 3 15 26 27 28 39 Command line interface 100 109 concurrent backup processing 4 95 98 Connection Settings 17 20 71 72 Control Panel 39 default backup set 101 102 103 109 Delta Blocking 7 87 88 Domino 1 103 113 Email Notification 4 35 113 114 115 encryption key 19 68 70 107 108 Exchange 1 103 113 Export 3 29 34 50 105 106 107 108 filter 30 31 43 45 46 47 48 86 111 Global Filters 4 44 47 84 85 Graphical User Interface 3 15 16 25 48 Group create key 17 Group name 17 Health Check 4 34 104 105 106 Help 5 28 35 37 45 Hierarchical Storage Management 65 HTML 106 Icon Legend 35 45 46 47 48 install 3 4 7 9 13 14 15 17 22 98 109 114 116 117 118 119 120 Last Backup node 56 Mandatory Patching 4 50 90 91 menu 15 16 17 18 26 28 29 30 31 32 33 34 35 38 42 43 45 49 50 51 52 57
40. 646 OS win 16 46 46 Using ba 16 46 46 Connect Backups will be stored on the Storage Platform and accessible via the Restore tab For more information on restoring data see Chapter 6 Restores ATTIX Cancelling a backup Once a backup is in progress you can cancel the process via the Backup progress window or using the system tray icon To cancel a backup 1 Perform one of the following actions a Inthe Backup progress window click the Cancel button Sending backup Connecting to service Starting backup Building selection list Total selection 570 bytes in 2 Files and Folders Starting 55 snapshot Checking For differences Total backup size 171 bytes Initializing secure random generator Connecting to Storage Platform on 192 168 20 245 443 Server name Storage Platform AtkixS Dey QA Server name Storage Platform AttixS Dey QA b Alternatively you can right click the runner icon in your system tray and then click Cancel pen Backup Mow Cancel Backup Monitor status Notifications About 2 Inthe confirmation dialog box that appears click Yes Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX By default the Backup Client tries to connect to the Storage Platform four times before cancelling the backup process If however the previous backup was not successful and a manual backup is initiated the Backup Client will displa
41. Additional Backup Sets gt Manage Automatic Backups Add a network volume For more information see Add network volume in Chapter 8 Options and settings Create additional backup sets This enables you to have separate backup selections that you can recover as separate sets of files For more information see Multiple Backup Sets in Chapter 8 Options and settings Access the Backup Schedule page in the Options and Settings dialog box Using the settings in this dialog box you can manage the schedule s of your backup sets For more information see Multiple Backup Sets in Chapter 8 Options and settings Access the Backup Schedule settings in the Options and Settings dialog box Configure the settings in the Automatic Backups area to set up one or more automatic backups For more information see Scheduling automatic backups in Chapter 5 Backups Attix5 Pro V6 2 Copyright Attix5 All rights reserved Add Network volume Additional Backup Sets Automatic Backups Account Setup Wizard Remote Management Health Check Snapshot Plug ins Options Add Network volume Additional Backup Sets Automatic Backups Account Setup Wizard Add Network volume Additional Backup Sets Automatic Backups Account Setup Wizard Add Metwork volume Additional Backup Sets Automatic Backups Account Setup Wizard ATTIX Tools menu continued Help
42. Chapter 8 Options and settings Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Tools menu continued Plug ins gt Access the Email Notification settings Email Notification Email Notification Email dialog box which you can use to Notification enable disable Email notification and configure its settings For more information see Email Notification plug in in Chapter 9 Plug ins Options Opens the Options and Settings dialog box that enables you to modify a range of Miers i ptions Client settings For more information see Chapter 8 Options and settings Click the option Menu Button to Icon Access a list of the icons Legend used in the Attix5 Pro Icon Legend File not selected Client and their Included by user Product Help Included by user filter meanings About attixs Pro SE Excluded by user Excluded by user Filter 9 Excluded by administrato Included by profiling Product Access the Product Help Help About Access the product Attix5 Pro information and support Icon Legend contact details Product Help Abouk AtkixS Pro SE Attix5 Pro V6 2 Copyright Attix5 All rights reserved Tabs There are three tabs available in the Backup Client ATTIX Backup Selection This tab displays the files and folders on the computer enabling you to select the items to be backed up For more information see Selecting data to back up
43. Click the Restore button File name Full or partial sales Search last backup local gt Search through previous backups Storage Platform Search backup dates Limit number of results to 10 Search result wo Feller Fiename JS Date Fins ace CAUsers Bashier salesNov2009 txt OKB 19 01 20 txt 19 01 20 OKE 19 01 20 txt 19 01 20 O CAUsers Bashier salesDec2009 bxt OKB 19 01 20 txt 19 01 20 The Restore Options dialog box will appear enabling you to specify the location in which to save the restored files For more information on restore options see Selecting data to restore earlier in this chapter ATTIX Restoring a backup selection By default with every backup performed a copy of the backup selection is saved on the Storage Platform For more information on backup selection see Selecting data to back up earlier in this chapter This enables you to restore not only your backed up files and folders but the selection you used to back them up as well i Note This is especially useful in disaster recovery cases as it enables you to restore your entire backup setup to perform exactly as it did at the last backup To restore a backup selection 1 Click the Restore tab 2 Expand the relevant backup folder and then click the Workspace node a Backups alfa Last Backup 19 Jan 2010 19 12 50 thd C Di esc senczace 3 Inthe right hand p
44. The restore process is faster using this option due to less disk access However a file level restore resume is not possible Should there be a communication error during a file transfer the complete file will be resent G Note You can view restore logs on the Logs tab Restore log dates are displayed in green J Backup Selection 19 Jan 2010 15 46 46 essage 16 46 46 Tue 19 is Jan 2010 16 44 22 Message 16 46 46 05 win TTT Message 16 46 46 Using be i 18 46 46 Connect Attix5 Pro V6 2 Copyright Attix5 All rights reserved 139 ATTIX Finding files in backups To find a specific backed up file it may be easier to use the Find function than to browse the Restore tree You have the option to scan only your last backup locally or you can connect to the Storage Platform and search through previous backups To search for a file in your latest backup 1 On the File menu click Find Files in Backups Alternatively click the Find button on the toolbar 2 0 0 Backup Size Restore i Options Automate Help 2 Type the file name or part thereof in the File name box and then click Find File name Full or partial sales Search last backup locals C Search through previous backups Storage Platform Search backup dates Limit number of results to 10 Example If sales is searched for the Backup Client will display a list of all files in the last backup conta
45. Tip To delete all logs older than the specified number of days immediately click the Delete Older Logs Now button ATTIX Advanced Options You can use the Advanced Options page in the Options and Settings dialog box to configure the following Backup Client options Storage Platform communication Backup process Retries and timeouts E Options and Settings Account and Security Connections Backup Schedule Backup Throttle Display Disk Usage Performance and Limits Global Filters VGOODONDND OOO OOO Patching Mandatory Patching Logging Advanced Options Advanced Options Communications Complete compression patching before sending data to the Storage Platform verify account limit before compression patching Use secure SSL enabled connection for data transfer Recommended Warning This should only be disabled to enhance transfer speeds after the network has been confirmed to be secure Backup Process Enable Yolume Shadow Copying 55 to back up locked files Use 55 to update the cache Using this option will increase the speed of the cache update process It will however also increase the load on VSS and may cause 55 to fail on servers with heavy IO like File servers resulting in cache update Failures Use NTFS Change Journal for supported volumes Retries and Timeouts Number of Backup Restore attempts before cancelling 04 Duration between connection retries
46. abel _ le sysstate bkf created lt C E sysstate bkf created 2010 01 15 at 03 C s EH System State 5 Select Restore files and settings and then click Next 6 Browse to the restored sysstate bkf file C SystemState The default restore location is 7 In the left hand pane expand File gt sysstate bkf created and then select the System State check box 8 Click Next and then click Finish to complete the Restore Wizard Attix5 Pro V6 2 Copyright Attix5 All rights reserved 10 Reference Keyboard shortcuts and hotkeys SS a F5 Refresh active window SPACEBAR x2 Exclude selected file folder SHIFT 4 V Select multiple files M Select previous item or scroll up if you are in the Logs tab Page Up Scroll up one page Home Scroll to the beginning of the page if you are in the Logs tab ATTIX Account limit 49 70 95 Account Setup Wizard 3 15 16 17 24 27 34 70 Additional Schedule 21 52 Administrative Tools 39 Advanced Options 4 68 94 95 98 112 115 Advanced Schedule 21 52 74 antivirus software 9 Automatic Backups 3 6 21 25 33 41 51 52 73 74 101 102 Backup Account 3 7 15 16 17 18 19 24 27 34 41 49 68 70 74 95 107 109 114 Backup Administrator 5 9 46 47 49 65 70 100 107 108 111 Backup Client 3 5 7 12 15 16 21 22 24 26 27 28 29 30 36 37 38 39 41 42 44 45 46 47 48 49 5
47. ackup Selection tab with a green icon containing the letter M E Backup Selection E My Computer Filename B 64 C E k 656bb94eeb7153 Sf Documents and 5 o B E Administrator a p Applicati E E Cookies E E Desktop a WO My Music bO My Pictures desktop ini Registers txt E To select files for mandatory patching 1 Click the Add button 2 In the Open dialog box that appears navigate to and select the file s and then click Open The file s location s will display in the Mandatory Patching list 3 Click OK to save your settings P Tip Select more than one file at a time by holding down the SHIFT key and selecting the files with your keyboard or mouse Attiv E Dra WVC 5 COCanuriaht A Attiv G Al mA h tea LKAeAKVEC d AttixXds Pro V0 2 GO pyri ht Attix5 All t ignts reserved as TA J ATTIX Logging You can use the Logging page in the Options and Settings dialog box to specify your logging preferences Modifiable logging settings include Level of detail included Date inclusion exclusion in time stamp Application log location and debug inclusion exclusion Log file retention period Options and settings Loqgin Connections going Backup Schedule Backup and Restore Logs Backup Throttle Display Disk Usage Performance and Limits Global Filters F Include date in log file tine stamp Patching Mandatory Patching E RE Anna pplication Log
48. am Files 2010 01 16 18 45 06 aea i aa ProgramData 2009 11 20 10 05 44 Use selection filter Recovery 2009 11 12 12 17 55 port a System Yolume Information 2010 01 18 10 07 30 Backup manually Users DA Schedule automatic backups Windows autoexec bat KB M109 06 10 23 42 20 Restores How to fi a Restore Files and Folders conrig sy s 1KB 2009 06 10 23 42 20 Find particular files to restore hiberfil sys 1 965 736 KB 1970 01 01 02 00 00 Restore the backup selection pagefile sys 2 620 984 KB 1970 01 01 02 00 00 Oo p e AAAAAA E z z z z z z Cc Cc Cc Cc Options and settings padule pap throttle Display Disk usage Performance and limits Global filters Patching Mandatory patching Logging Advanced options Additional information Resuming backups Notifications Server Edition auto updates Concurrent backup processing Adding network volumes Remote Management Multiple Backup Sets Health Check Outlook PST files Menu bar Toolbar Tabs Product Help Status bar Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Menu bar and toolbar buttons All Backup Client functions can be performed from the menu bar Shortcuts to the most commonly used menu bar functions are also available on the toolbar and right click menus Menu bar Each menu on the menu bar contains one or more options The tables below describe the options available
49. and exclusions are enforced at administration level on the Storage Platform This is called profiling For more information see Profiling in Chapter 8 Options and settings Files and folders affected by profiling display with the following icons File inclusion Filtered file inclusion File exclusion Folder inclusion Filtered folder inclusion Folder exclusion aRUIDO gt Profiled selections cannot be modified from within the Backup Client and can only be changed on the Storage Platform For more information please refer to the Attix5 Pro Storage Platform Console User Manual Global filters enable you to specify files and or folders to be excluded from the backup selection They also enable you to specify which file types should not be compressed before backup To add Global Filters 1 Click the Options button on the toolbar and then click Global Filters 2 Select the type s of filters to apply and then specify their values For more information see Global Filters in Chapter 8 Options and settings 3 Click OK ATTIX Icon legend On the Backup Selection tab each file and folder is displayed with an associated icon The colour of the icon indicates the file or folder s backup selection status E Backup Selection E My Computer Els Li MEF Recycle Bin _ Config Msi EEY MSOCache H E PerfLogs HEF Frogram Files HE ProgramData Filename 5 L7 Windows Sidebar LC
50. ane click the icon next to the name of the backup set to include it for restore If you have not enabled Multiple Backup Sets see Multiple Backup Sets in Chapter 8 Options and settings include the only entry that displays Filename backupset were Include Exclud C Deselect 4 Click the Restore button on the toolbar 5 Select the appropriate restore options See Selecting data to restore earlier in this chapter 6 Click OK The backup selection will be restored to the location specified in the restore options ATTIX Attix5 Pro allows Backup Administrators to archive Backup Clients data to tape or another disk drive using the Hierarchical Storage Management HSM feature Once data has been archived the backups will display in the Restore tree as greyed out folders allowing you to browse the file folder structure of the backups However if you try to restore archived data you may receive a message informing you that the data has been archived to secondary storage as illustrated in the screenshot below S Backup Selection Restore Logs a Backups Filename Y El Last Backup 3 Aug 2010 12 50 Perel Et tos Di G bootmgr HE Program Files BOOTSECT BAK E FS V55 Writers Pm Mspo5 5 5 i TE Workspace H4O Previous Backups EED 03 Aug 2010 12 21 54 EHET 23 Jul 2010 15 56 25 S 23 Jul 2010 16 01 01 This data has been archived to secondary storage and remov
51. available backup dates to restore from cli dates To restore from a different date index obtained with the dates command cli restore rd 2 ATTIX To restore all XLS files starting with the path C Documents and Settings and newer than 1 April 2002 cla restore fd 04 01 2002 fext XLE fp C Documents and Settings To cancel a task cli cancel ATTIX Profiling enables your Backup Administrator to propagate certain client side settings from the Storage Platform to your Backup Client It can be used to enforce the following settings Backup schedules Inclusions and exclusions Filters Most options and settings accessible via the Tools menu i Note Profiled settings take priority over settings specified in the Backup Client l When the Backup Client connects to the Storage Platform it receives a list of all profiled settings These changes are implemented in the Backup Client You can however _ connect to the Storage Platform and update profiled settings manually To update profiled settings manually 1 On the Tools menu click Options 2 On the Account and Security page of the Options and Settings dialog box click the Retrieve Settings button The Backup Client will retrieve any profiled settings from the Storage Platform and update its options and settings accordingly i Note Profiled settings are greyed out and cannot be modified from within the Backup _ Client Inclusions exclusions applied by prof
52. cation settings dialog box The email notification plug in is now activated and configured and will start emailing reports during the next backup ATTIX System State plug in When the System State plug in is selected for installation two plug ins are actually installed The plug in used to perform a System State backup or restore depends on the operating system that it s installed on System State using WSB for Windows 2008 and later System State using NTBackup for operating systems prior to Windows 2008 Installation To install the plug ins run the Plug in Installer and follow the steps outlined below to completion i Notes The Attix5 Pro Server Edition Client must be installed on the computer before you can install any plug ins SE plug ins require working space for the cache and disk space for creating a data dump and patches Step 1 Specify Backup Client folder location 1 Ensure that the correct Backup Client folder location is selected If not click the Browse button select the correct folder and then click OK 2 Click Next Step 2 Modify plug in selection 1 Select the System State check box 2 Click Next 4 O VMware20 ESX 3 5 O VMware5 ESX 3 5 CO VMwareSd ESX 3 5 VMwarePlus ESX 3 5 _ VSS Exchange 2003 7710 MS SQL 2005 8 ATTIX Pro Stirs instaler Back Nex Close ATTIX Step 3 Apply changes On the Summary page click the Apply requested changes but
53. chedule daily automatic backups 1 On the Tools menu click Options Alternatively click the Options button on the toolbar In the Options and Settings dialog box click Backup Schedule If multiple backup sets are enabled ensure that the correct set is selected in the Backup Set drop down box For more information on backup sets see Multiple Backup Sets in Chapter 8 Options and settings 4 Select the Daily Automatic Backups check box and then specify a backup time in the Back up every day at box 5 Click OK To schedule advanced backups 1 On the Tools menu click Options In the Options and Settings dialog box click Backup Schedule If multiple backup sets are enabled ensure that the correct set is selected in the Backup Set drop down box For more information on backup sets see Multiple Backup Sets in Chapter 8 Options and settings Select the Advanced Schedule check box In the Week Day box select a day on which a backup should be initiated Specify the time in the Backup time box Click the Add button to add the day and time to the Additional Schedule box Repeat steps 5 to 7 above until you have added all desired schedules to the Additional Schedule box Y Tips A P ge You are advised to back up at night when the server running the Backup Client is not in use It must be switched on at the scheduled backup time s but the Windows user does not need to be logged in Configuring automatic back
54. ded either through the use of an exclusion filter or by manual exclusion Note For more information see Profiled selections in Chapter 4 Graphical User Interface GUI and Plug ins in Chapter 9 Plug ins Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Determining the backup selection size It is useful to determine the backup selection size before starting the backup process to avoid Over Limit errors i Note The Backup Client compares your backup selection size with the Backup Account limit specified by your Backup Administrator at the beginning of the backup process If the selection size exceeds the Account limit the backup process will stop and an Over Limit error message will be displayed To calculate the backup selection size A On the File menu click Calculate Size B Alternatively click the Size button on the toolbar Restore Find Options Automate Help The Backup Selection Size dialog box that appears displays total size of your backup selection i e all files included for backup Backup set index prepared in lt 15 Files and directories 1 Total size 24 bytes Mandatory Files 0 Total size 0 bytes Warnings If your backup selection size exceeds your Account limit you need to remove some items from the selection or ask your Backup Administrator to upgrade your Account limit Ifa backup fails and an Out of Memory error message is recorded in the
55. e Backup Selection tree navigate to the folder or directory containing the file or folder 3 Include or exclude files and or folders as described below Tip Once a file or folder is included in the backup selection any modifications to it will be backed up automatically For more information see Patching in Chapter 8 Options and settings Warning If you have limited space on the drive running the Backup Client it is recommended that you move the Cache Logs and Temporary folders as well as the selection database to another location For more information see Disk Usage in Chapter 8 Options and Settings ATTIX To include an individual file In the right hand pane click the file icon or right click the file name and then click Include An included file is displayed with a green icon To deselect a file you can either click the icon again or right click the file name and then click Deselect A folder containing some included files is displayed with a green tinted icon Ly To include an entire folder Right click the folder icon L and then click Include Folder Alternatively you can select the folder in the Backup Selection tree and then click Include Folder on the Selection menu Included folders are displayed with a green icon E i Note All files in the included folder and its subfolders will be included in the next backup Any changes made within this folder or its subfolders will a
56. e Storage Platform instead ATTIX To specify patching limits Select the Enable patching limits check box 1 In the Abort threshold box specify the abort threshold in gigabytes Pap When this limit is reached patching will be aborted and the complete file will be compressed and resent to the Storage Platform Patching limits should only be enabled if you have severe patching problems with large files ATTIX Mandatory Patching You can use the Mandatory Patching page in the Options and Settings dialog box to instruct the Backup Client to scan certain files regardless of whether or not they appear to have changed since the last backup i e even if the file s timestamp remains the same Tip This is useful in situations where files are held open by an application internally the file changed but the change is not reflected in the last modified date on the file system or in the size of the file itself Options and settings fr Account and Security Connections Backup Schedule Backup Throttle Display Disk Usage Performance and Limits Global Filters Patching Mandatory Patching Logging Advanced Options Mandatory Patching The Following Files will be scanned for changes regardless of whether they appear to have changed since the last backup Remove Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Files selected for mandatory patching display on the B
57. e selection criteria can be set in two ways by file size or file type Select the applicable condition s and supply the necessary information Any recently changed files not matching these criteria will be patched using Binary Patching Warning Some database files may not be suitable for Delta Blocking since data is shifted at the beginning of the file When this happens it will result in a patch as large as the complete file It is advisable to closely monitor the sizes of the patches when Delta Blocking is enabled and disable it if it turns out to be ineffective y Patching Threshold area Binary Patching is the most effective form of patching It is CPU intensive but will deliver the smallest patches The process is only possible if a complete copy of an older version of the file is available in the Cache i Note Binary Patching is enabled by default and nothing needs to be configured on this _ tab for normal use Enabling patching limits It is possible that a file could be modified in such a way that it becomes impractical to patch it An example would be a database that is re indexed In such a case the patching can take extremely long it may exceed the backup window and will eventually create a patch that is the same size as the complete file It would be better to abort the patching and compress the new file instead The patching limit indicates when patching will be aborted and the complete file compressed and resent to th
58. ed From the Storage Platform To restore any of these Files please contact your backup administrator and request to have the files moved back to the Storage Platform i Note Grey folders indicate archived data However if you do not see these folders in the Restore tree it does not mean that no archived backups are available In such cases please consult your Backup Administrator for further details about archived backups You can access archived data by requesting that your Backup Administrator import the HSM data to the Storage Platform Once the data has been imported it will be available for restore in the same manner as all other backups AttixS Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Backup Client logs all backup and restore processes and their results in log files that you can view on the Logs tab The following sections describe how to access log files and modify their settings The Logs tab in the Backup Client provides detailed information about each backup and restore An additional toolbar button appears when the Logs tab is opened the Summary button Use the button to view only errors and warnings and the last 14 lines in the log file AttixS Pro SE v6 0 0 Fil Selection Tools Help Backup Size Restore Find Options Automate Help Backup Selection gj Restore Logs ERENT ea 19
59. ed one or more files within the folder The Backup Client user has applied a filter to the folder that has included and excluded files within it The Backup Administrator has included all the files contained in the folder All files will be backed up to the Storage Platform These inclusions cannot be changed by the Backup Client user The Backup Administrator has applied a filter to the folder This filter cannot be removed by a Backup Client user The Backup Administrator has applied a filter to the folder resulting in the folder being excluded from the backup selection This filter cannot be removed by a Backup Client user Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Icon legend continued ry bv a Fe FP FF F Attix5 Pro V6 2 Copyright Attix5 All rights reserved Filter applied by profiling some items included by user Filter applied by profiling some items included and some items excluded by user Filter applied by profiling but items excluded by user Folder excluded by Global Filter All files excluded by profiling Plug in node not selected Some items selected by user All items selected by user All items selected by user some excluded All items excluded by user Filter applied by user The Backup Administrator has applied a filter to this folder using profiling and some items have been manually included by the Backup Client user s
60. ee Selecting data to back up earlier in this chapter The Backup Administrator has applied a filter to this folder using profiling Some items have been excluded and others included by the Backup Client user see Selecting data to back up earlier in this chapter Items in the folder have been included using filters see Using filters earlier in this chapter The folder has been excluded using Global Filters The Backup Administrator has excluded all files in the folder These excluded files cannot be included by a Backup Client user The plug in exists but is not selected for backup to the Storage Platform The Backup Client user has selected some of the items in the plug in for backup to the Storage Platform The Backup Client user has selected all items in the plug in for backup to the Storage Platform The Backup Client user has included and excluded items in the plug in The Backup Client user has excluded all items in the plug in from being backed up to the Storage Platform The Backup Client user has applied a filter to the plug in specifying that certain file types must be included for backup to the Storage Platform ATTIX Icon legend menu continued on e owen U Filter applied by user The Backup Client user has applied a filter to the plug in some excluded specifying that certain file types be included for backup to the Storage Platform but some items have been exclu
61. encountered in the wizard may have been removed when the MSI was created Furthermore the wizard may contain additional steps Please read each window carefully before continuing Step 1 of 8 Specify Storage Platform connection settings i Note This step displays when the wizard is run directly after the SE Client installation If accessing the wizard at a later stage via the Tools menu this step will not display as the Storage Platform settings will already have been configured To specify the Storage Platform E Account Setup Wizard Enter the Storage Platform connection settings D CO n n e cti O n S etti n g S Please contact your backup administrator if you do not have the required information qe Storage Platform Settings 1 In the Sto r age Pl atfo rm Storage Platform address 192 168 20 215 Group name 4 SP OWNER RESELLER A4 BACKUP ACCOUNTS address box type the IP address Group creats key or DNS name of the Storage Platform where the Backup Account resides 2 Inthe Group name field specify yo which Backup Group the Account ATTIX Pro belongs to i Note Type the Group Example name in relation to COLLECTIONA COLLECTIONB GROUP any Collections it may belong to 3 In the Group create key field specify the preconfigured Group create key for the applicable Group If you do not have access to this key please contact your Storage Platform administrator i Note This key is case
62. ent Backup Clients and the Storage Platform remotely using the Attix5 Pro Storage Platform Console For more information please refer to the Attix5 Pro Storage Platform Console User Manual ATTIX 1 Getting started Enabling manual or automatic backups is easy with Attix5 Pro Server Edition Create a Backup Select files and i Automatically or Account folders for backup ma See page 16 See page 41 See pees Si 53 BACK UP Install SE See page 7 Attix5 Pro V6 2 Copyright Attix5 All rights reserved VO ATTIX Below are the system requirements for Attix5 Pro Server Edition i Note For the latest system requirements and compatibility information please refer to the Requirements Compatibility pdf provided with each release of the Attix5 Pro software System requirements Operating System SE is available for the following Microsoft operating systems Windows Server 2008 Incl Small Business Server bundles and R2 Windows Server 2003 Incl Small Business Server bundles and R2 Processor amp Memory Recommendation table Less than 200 GB Pentium 4 Entry level 1 GB 200 GB 500 GB Pentium 4 2 0 GHz 1 GB 500 GB 1 TB Dual Xeon 3 GHz 2 GB Disk Space Required 50 MB plus space for local cache i Note Please ensure that the drive on which the Backup Client will be installed has enough free space to store copies of the selected files Recommended Amount of free space equal
63. ent in Chapter 4 Graphical User Interface i Note The Account Setup Wizard will launch when you open the Backup Client for the first time See Account Setup below ATTIX To back up or restore data using the Backup Client a Backup Account is required Setting up a Backup Account If you selected the Launch Backup Client SE check box in the last step of the Attix5 Pro SE Setup Wizard see The Attix5 Pro SE Setup Wizard in Chapter 2 Installation the Backup Client will run and display the Backup Account Wizard automatically Use this wizard to set up a Backup Account by following the steps as described below If the Launch Backup Client SE check box was not selected in the last step of the SE Setup Wizard the Account Setup Wizard will launch when the Backup Client is opened for the first time for more information see Opening the Backup Client in Chapter 4 Graphical User Interface i Note To run the Account Setup Wizard at any other time On the Tools menu click Account Setup Wizard In the warning box that appears click the Run Account Setup Wizard button and follow the instructions below from Step 2 below onwards ATTIX Account Setup Wizard The Account Setup Wizard typically consists of eight steps to guide you through the Setup task in a simple step by step manner These steps also make it possible to undo previous operations by navigating backward i Note Some of the settings
64. ervals of 60 minutes You can either set speed limits for the colours used in this default map or you can click the Clear button and create a new map by following the instructions below To create a throttle map 1 In the Interval box specify the number of minutes that each block in the graph should represent In the Speed Limits area click a speed limit colour In the Throttle Map area click the schedule interval boxes you wish to apply the limit to The colour of the selected interval boxes will change to match that of the chosen limit ATTIX Display You can use the Display page in the Options and Settings dialog box to select your Backup Client display preferences Options and settings Account and Security Display Connections i Backup Schedule Selection Table Backup Throttle Display Display File Type column in selection table Disk Usage Performance and Limits Display Folders in selection table Global Filters Patching Mandatory Patching 1 Logging Advanced Options Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Display page consists of a Selection Table area that provides you with the following options Display File Type column in selection table Adds a File Type column to the right hand pane of the Backup Selection and Restore tabs Display folders in selection table Enables the Backup Selection tab s right hand pane to display subfolders ATTIX
65. ge Journal use under Advanced tools later in this chapter P Tip This is especially useful when backing up large selections that would result in lengthy scanning processes n rimant ec a Ih ec ba mm 4 3 x Bae Retries and Number of Backup Restore attempts before cancelling By default the Backup Client tries to connect to the Storage Platform four times before cancelling the backup process You are advised to increase the number of attempts when using a slow Internet connection The backup will continue from the previous point of failure and not resend the entire backup Duration between connection retries By default if the connection is dropped the Backup Client will try to reconnect to the Storage Platform after 60 seconds This setting enables you to increase decrease the duration between the retries Socket timeout If the Backup Client is connected to the Storage Platform and there is no communication between the two the time specified in this box in seconds is how long the Backup Client will stay connected before dropping the connection The default socket timeout is 60 seconds ATTIX Advanced tools SE includes tools that allow advanced users to modify enhance and streamline the Backup Client Concurrent backup processing SE supports concurrent backup processing Files will be transmitted to the Storage Platform using a second thread as soon as the files are compressed or patched while the backup process
66. ging or feither condition Advanced Options Files larger than and both conditions Files with these extensions Binary Patching Threshold Some data files can change significantly From one backup to the next resulting in large inefficient patch Files Setting a patch abort threshold enables you to abort such a patch and transmit the complete File to the Storage Platform instead saving processing time Enable patching limits Abort threshold 1 0 GB Note This option is useful For databases that are re organized periodically and cause the backup window to be exceeded Attivwk Dra VIR 5 RPanwvrinhkht C Attive A riante racarisan Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Patching page in the Options and Settings dialog box consists of the following areas Delta Blocking Binary Patching Threshold Delta Blocking is an alternative to Binary Patching and compares changes on a block level Itis significantly faster than Binary Patching and does not require a complete copy of a file in the Cache to calculate the patch only a footprint file The footprint file requires very little free disk space 0 0006 of the original file However Delta Blocking patches are much larger than Binary patches i Note Please read through this section before enabling this option in the Backup Client To enable Delta Blocking 1 Select the Enable Delta Blocking for check box 2 The Delta Blocking fil
67. hat the Account limit has been modified after requesting a change from the Backup Administrator or to update Backup Group Profiling settings You can use the Change Password and Change Encryption Key buttons to overwrite the current password and encryption key To change your Backup Account settings click the Run Setup Wizard button For more information see Account Setup Wizard in Chapter 3 Account setup Warnings Changing the encryption key involves intensive processing on the Storage Platform and may take several minutes You should avoid doing this unless the encryption key has been compromised Disaster recovery is not possible without the encryption key Please ensure that this key is kept in a safe place THIS ENCRYPTION KEY IS NOT STORED ON THE STORAGE PLATFORM AND CANNOT BE RECOVERED OR RESET IF LOST In the Security Settings area you can select whether or not the Backup Client should remember the Backup Account password when running a backup or a restore There are three options available Remember password for backup and restore The Backup Client remembers the Backup Account password when doing a backup or restore This is the default setting Prompt for password on restore The Backup Client prompts for the Backup Account password during the restore process Prompt for password to open the Backup Client and to restore The Backup Client prompts for the Backup Account password when opening the Backup Client and
68. ial up connection configured on the computer and _ then supply the username and password for that Internet connection In this area you can specify whether or not the Backup Client should connect to a proxy server when connecting to the Internet If you select that it should you can specify the proxy server details in the relevant boxes ATTIX Backup Schedule You can use the Backup Schedule page in the Options and Settings dialog box to Enable disable daily automatic backups Create advanced automatic backup schedules Options and settings Account and Security Connections L Backup Schedule Backup Throttle Backup Set Default OM rF Display Disk Usage Performance and Limits Daik automabie berlaue Global Filters Patching Back up every day at Mandatory Patching Logging Advanced Schedule Advanced Options Back up at the Following times Backup Schedule Automatic Backups Se OV OWE ED a Week Day Additional Schedule Monday Backup time Tuesday T izho amp wednesday s Thursday Add Friday Saturday Delete Sunday Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Backup Schedule page consists of the Automatic Backups area i Note If using Multiple Backup Sets use the Backup Set drop down at the top of the dialog box to specify which backup set schedule you wish to configure For more information see Multiple Backup Sets in Chapter 8
69. ic folder In the Backup Selection tree right click the folder icon Point to Filters Point to one of the available filters in the list e g MS Office documents Click Include or Exclude 2 Po To modify an existing filter 1 In the Backup Selection tree right click the folder icon point to Filters and then click Edit filters Select one of the filters and then modify its properties in the Edit filter box Click OK 9 ip To add a new filter from within the Edit filters dialog box click the New button supply a name that describes the filter enter the file type s and then click OK To add a new filter via the Backup Selection tree Right click the folder icon and then click New filter In the Filter name box type a name to be used in the Filters menu In the Filter box specify the file extensions to which the filter will apply Click OK oe The filter will be added to the Filters menu and you will be able to use it to include or exclude all files matching its criteria To remove filters from a folder Right click the folder icon Point to Filters Point to the name of the filter you wish to remove Clear the check mark next to the selection Include or Exclude gt SS he To identify files and folders selected by filters Look at the icon state Files and folders included in the backup selection by filters display with icons containing blue check marks and Y ATTIX Some inclusions
70. if the Client interface is closed but the service is still running if the 5 icon displays in the system tray double click the Attix5 Pro icon or right click it and then click Open Open Backup Mow Cancel Backup Monitor Status Notifications About i Note The first time you open the Backup Client the Account Setup Wizard launches automatically For more information on creating a Backup Account see Chapter 3 Account setup Attix5 Pro V6 2 Copyright Attix5 All rights reserved The Client interface explained ATTIX You can manage and monitor backups using the Backup Client application window the system tray icon or the notification bubbles that appear when certain processes occur Below are descriptions of each of these items and the options they provide Application window The Backup Client application window contains the following areas E atins Pro SE v6 0 0 2 es File Selection Tools Help Q o 3 LG f Product Help 16 0 EE O Backup Size Restore Find Options Automate Help E Backup Selection J Restore Logs My Computer tB HEO Recycle Bin ib Config Msi LO MSOCache LO PerfLogs LO Program Files LO ProgramData LO Recovery LO System Volume Inf LO Users LO Windows F5 System State Plug in Recycle Bin 2009 11 12 12 18 27 Config Msi 2010 01 18 09 35 08 Quick start MSOCache 2009 11 12 12 35 01 Step by step quide PerfLogs 2009 07 14 04 37 05 Progr
71. iling are displayed with yellow icons in the Backup Client File icons Included file File included by filter t3 Excluded file Folder icons L Included folder Ls Folder included by filter LB Excluded folder ATTIX E ree AL a Een _ n a q a eee ae ee E gm Barr WY BE d ea Gp l ak ila or arial ICAO a a art i EE DE F a Gs w eal Ciil WU SA Cd te Nee The Microsoft Windows NTFS Change Journal keeps track of every change made to files and or directories on an NTFS volume from one point in time to another The Backup Client can use this Change Journal to determine the changes made to a volume since the last backup This enables it to skip the process of scanning all files and directories before initiating the backup P Tip This is especially useful when backing up a large selection that would result in a a oe process Exa gt If you have thousands of files selected for backup and would like to do a successive backup after having changed only one file with Use NTFS Change Journal for supported volumes enabled the Client will not need to scan through all the files to find the change and can start the backup immediately after obtaining the change record from the Change Journal instead i Note This feature can only be used on NTFS formatted drives and is therefore not supported on MAC or Linux Limitations In the following instances the Backup Client w
72. ill not use the Change Journal and will revert to performing normal scans instead If junction points are used when a folder points to another folder on a different drive If the backup selection changes Changing your backup selection results in NTFS not seeing a change on your drive so the Backup Client will have to rebuild the index The Backup Client will only be able to use the Change Journal from the next backup onwards If the Change Journal logs an error If the Change Journal wraps and overwrites entries Enabling disabling NTFS Change Journal use 1 Click the Options button on the toolbar and then click Advanced Options 2 In the Backup Process area select clear the Use NTFS Change Journal for supported volumes check box 3 Click OK ATTIX Attix5 Pro Server Edition provides solutions for numerous databases and applications in the form of plug ins to the Backup Client This User Manual includes instructions for the Email notification and System State plug ins as they are distributed with the SE Backup Client Please refer to the Attix5 Pro Server Edition Plug ins User Manual for detailed information on the other available plug ins and settings Attix5 Pro Plug ins currently available MS Exchange 2003 2007 MS SQL Server 2000 2005 2008 SharePoint 2003 2007 2010 VSS Exchange 2003 7 10 MS SQL 2005 8 Lotus Domino 6 5 7 Oracle 9i 10g Email Notification Script System State Single Mailbox Recovery SMR VMware ESX
73. in Chapter 5 Backups Restore Use this tab to browse previous backups and restore files and folders Logs Use this tab to view detailed information on each backup and restore Tip In the right hand pane on the Backup Selection and Restore tabs you can click any of the column headings to sort the list according to their values Bi p FI Miu C normam ker Li LEP SS a J y E i bah selecto Filename 7 Recycle Bin Config Msi 7 M5OCache _ PerfLogs Program Files T ProgramData Recovery _ System volume Inf Users Windows vstem State Plug in L ka k k k k E pa E pm f i k ka k Recycle Bin Contig Msi MSOCache PerfLogs Program Files FrogramData Recovery System Volume Information Users Windows autoexec bat config sys hiberfil s5 pagefile sys ATTIX Product Help ia You can access the Backup Client Help by clicking Product Help on the Help menu Alternatively click the Help button on the toolbar Heip As you navigate the Client the Help pane will display information relevant to the selected tab Product Help Product Help E Quick start You can restore files andfor Folders in Step by step guide three steps Backups How to 1 Select data to restore Select data 2 Shark the restore process Use selection Filters 3 Select the restore options Export a selection report
74. in additional steps Please read each window carefully before continuing If you receive a Windows User Account Control message asking you if you wish to allow the Attix5 Pro program to make changes to the computer click Yes to proceed Step 1 of 5 Start the Setup Wizard To start the Setup Wizard Click Next Welcome to the AttixS Pro SE Setup Wizard The Setup Wizard will install AttixS Pro SE on your computer Click Next to continue or Cancel to exit the Setup Wizard ATTIX Step 2 of 5 Specify a Windows user account To enable the Backup Client to read all files that must be backed up it may be necessary for the Backup Client service to run under a specific Windows account To specify which Windows account should run the backup service Select Run as LocalSystem Alternatively specify a specific Windows user account 1 Select Run under this user account 2 In the User Name box type the Windows user name for the account 3 In the Password box type the Windows user account password Click the Validate button J Attix5 Pro SE Setup ol ee Service User Account Normally the backup service runs under the LocalSystem account but that i can be changed here D Run under this user account User Name e g Domain User validate 5 Once the Windows user account has been validated click Next Warning Please ensure that the user account specified in this step
75. indows Server 2003 On Windows Server 2003 machines two sliders enable you to adjust the processor usage and disk access settings to limit performance deterioration Processor Usage p Low High Disk Access 5 Low High Warning If you use the highest Processor Usage setting it will affect server performance during the backup i Note Ifyou use the High Disk Access setting the Backup Client will continuously use all available disk access to read and write to the disk ensuring that the process completes as quickly as possible The process will take longer if this setting is lowered but other disk intensive applications will perform better ATTIX Select the Restrict size of each backup MB check box and specify a maximum value to limit the total amount of data that may be transmitted to the Storage Platform during each backup i Note If this option is enabled it may take several backups before all files are transmitted to the Storage Platform This feature is especially useful when using a slow Internet connection and there are problems with transmitting large backups Cycle backup process You can use this setting in conjunction with the backup size restriction to cycle backups successively until all data included in the backup selection has been transmitted to the Storage Platform This setting is only available if a backup size restriction has been specified To ensure that the Backup Client does not
76. ing Global Filt OP c r v Use secure SSL enabled connection For data transfer Recommended n Warning This should only be disabled to enhance transfer speeds after the network has been confirmed to be secure Mandatory Patching Logging Advanced Options Backup Process v Enable Volume Shadow Copying 55 to back up locked files Use 55 to update the cache Using this option will increase the speed of the cache update process It will however also increase the load on SS and may cause SS to fail on servers with heavy IO like file servers resulting in cache update Failures Use NTFS Change Journal for supported volumes Retries and Timeouts Number of Backup Restore attempts before cancelling 04 Duration between connection retries seconds 60 Socket timeout seconds f 60 Warning The Options and Settings dialog box controls advanced features in the Backup Client Please read through this section carefully before changing any settings Incorrect settings could cause critical errors Account and Security You can use the Account and Security page in the Options and Settings dialog box to Update Account information Change your password encryption key or Backup Account properties Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Modify Client security settings Options and settings A Account and Security Connections Backup
77. ining sales in the filename 9 Tip Use the and wildcards for advanced search queries ATTIX To search for a file in previous backups 1 On the File menu click Find Files in Backups Alternatively click the Find button Options Automate Help on the toolbar TE Backup Size Restore Type the file name or part thereof in the File name box Select the Search through previous backups Storage Platform check box If you wish to limit the search to particular dates select the Search backup dates check box and then use the Start date and End date boxes to specify a time period 5 To limit the number of results that display select the Limit number of results to check box and then type a number in the box provided 6 Click Find File name Full or partial sales Search last backup local Search through previous backups Storage Platform Wf Search backup dates Start date 01 01 2010 MM dd End date 01 19 2010 MM dd Y Tip Use the and wildcards for advanced search queries i Note If Search backup dates is selected the backup date is used for the search instead of the file create or file modified date ATTIX To restore files from the Find Files in Backup dialog box 1 In the search results list include the files to restore by clicking the icons next to the file names or by right clicking each file name and then clicking Include 2
78. ior PIUG Merasi nninarirnesnoniarinenninanrnoi nannini A 114 SVStem State DUG eeskiri eekan a e eraa iai 116 a EEE Ea ETP A A A A A E E E E 116 System State using WSB for Windows 2008 and later cccsceeeeeeeeeeeenenenens 118 System State using NTBackup for operating systems prior to Windows 2008 120 10 OTOL OCS sirnu EEEE 122 Keyboard shortcuts and hotkeys ccsscsesrsessesearceceesenrcuseenenrcusesuentersessensersaseens 122 SC A A A E 123 Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Congratulations on choosing Attix5 Pro Server Edition Attix5 Pro minimises risk maximises productivity and allows businesses to regain control of their most valuable asset their data For technical support please go to Help gt About Attix5 Pro SE and then use the contact details provided Product overview With Attix5 Pro Server Edition SE data stored on servers and databases can be backed up to a Storage Platform quickly securely and automatically The following diagram illustrates the Storage Platform scenario Files and folders stored on one or more LALAAAY servers running SE can be backed up to a A A Ea A _ i a Storage Platform In the event of data loss or corruption on the server you can retrieve data from the Storage Platform and restore it to the original or another server in just a few easy steps A Backup Administrator can manage the entire backup environm
79. limit of O indicates that no limit will be applied Disk Usage Performance and Limits m Limit 1 o H kes ie Limit 2 J KBs Global Filters SSS A O Patching Wims ohjes Bims H keys Mandatory Patching O Limt5 Hes Wae Ll kBjs Logging Advanced Options Throttle Map olan olonD0D Selected speed limit Interval Click to cycle 17 19 el 23 Monday Tuesday Wednesday Thursday Saturday Sunday Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Backup Throttle page consists of the following areas Speed Limits Throttle Map In this area you can specify one or more speed limits in kilobytes per second that can be applied when sending backup data to the server To specify a speed limit Choose a colour to represent the limit and specify the limit in that colour s Limit box You can now schedule the speed limits in the Throttle Map area as described below i Note A limit of 0 indicates that no limit will be applied Throttle Map area In this area you can indicate when the speed limits specified in the Speed Limits area should apply by creating a throttle map 9 Tip By default a throttle map is provided with different colours indicating week day office hours out of office hours and weekends using int
80. mpleted the AttixS Pro SE Setup Wizard To launch the Backup Client Click the Finish button to exit the Setup Wizard immediately after the Setup Wizard a 1 Ensure that the Launch Backup 4 Client SE check box is selected 2 Click Finish V Launch Backup Client SE ATTIX Pro Bac Finish ance i Notes g If the MSI file is being run from the same location as the plug in installer file the Setup Wizard will give you the option to launch the plug in installer before launching the Client Select the Launch Plug in Installer check box to run it immediately after the Attix5 Pro SE Setup Wizard For more information about plug ins please refer to the Attix5 Pro Server Edition Plug ins user manual Before the Plug in Installer launches a User Account Control dialog box may appear asking you if you wish to allow the Plug in Installer to make changes to the computer Click Yes to run the installer If you selected the Launch Backup Client SE check box in the last step of the Attix5 Pro SE Setup Wizard the Backup Client will open automatically upon clicking Finish and the Backup Account Setup Wizard will launch enabling you to create a Backup Account Follow the wizard steps as described in Chapter 3 Account setup If you opted not to launch the Backup Client immediately you can open the Client interface at a later stage via the Start menu or by following any of the instructions listed under Opening the Backup Cli
81. nd continued i N N Q Included by profiling filter Excluded by profiling Folder not selected Some files selected by user All files selected by user All files selected by user some excluded All files excluded by the user Filter applied by user Filter applied by user some excluded All files included by profiling Filter applied by profiling Filter applied by profiling all items excluded ATTIX The Backup or Storage Platform Administrator has applied a filter to the parent folder or directory That filter has included the file in the backup selection Files displaying this icon cannot be deselected or excluded from within the Backup Client The Backup or Storage Platform Administrator has excluded this file or its file type Files displaying this icon will not be backed up to the Storage Platform and cannot be included in the backup selection from within the Backup Client The folder exists in the directory but it is not included in the backup selection The Backup Client user has included some files in the backup selection The Backup Client user has included all files in the backup selection The folder contains no unselected files Each file is either included or excluded The Backup Client user has excluded all files in the folder from being backed up to the Storage Platform The Backup Client user has applied a filter to the folder The filter has includ
82. nd full copies of changed files will be transmitted to the server during each backup To delete the current cache use the Clear Cache button If the cache is deleted full copies of the selected files will be re sent to the Storage Platform during the next backup i Note The Backup Client will log the message Doing monthly cache cleanup once a month This maintenance task is to ensure that there are no redundant files in the Cache ATTIX Performance and Limits You can use the Performance and Limits page in the Options and Settings dialog box to Enable disable the Run backups in the background option Windows Server 2008 or increase decrease Backup Client processor and disk usage Windows Server 2003 Set data transfer limits Ensure that a certain amount of free space is always available on the hard drive during data dumps patching or compression Options and settings G Account and Security Connections Backup Schedule Processor Usage amp Disk Access Backup Throttle Display 0 IF you experience any performance deterioration during the backup process you can lessen this Disk Usage effect by choosing to run the backup in the background which lowers the disk and CPU usage priority in Windows Performance and Limits O Performance and Limits Global Filters Patching Run backups in the background Mandatory Patching Logging Advanced Options Limits This section allows you to manipulate the data transfe
83. nu click Restore Alternatively click the Restore button on the 9 0 Restore Find Options Automate Help toolbar 1 Ir Size The Restore dialog box will prompt you for a restore location Save files in Original location Folder C Users User Restore Browse 2 Select Original location to restore the files to the same location that they were backed up from or select Folder and then browse to a new location Warning If Original location is selected the restored files will overwrite any existing files with the same name in that location A warning will however be displayed before the Backup Client overwrites any files In the Options area specify the restore options Options bS Recreate director structure Restore empty Folders C Overwrite Files Use compression Faster over the Internet Restore file and Folder permissions C Restore directly to target location Faster but resume on File level not possible For more information on restore options see the Restore options table below 3 Click OK ATTIX Restore options By default the folder structure is recreated in the Restore Recreate directory structure Restore empty folders Overwrite files Use compression Restore file and folder permissions folder To specify that all files be restored to one location clear the Recreate folder structure check box G N
84. o the next step in the wizard Abhi L jen fr y an e l a ol AN As Law i PH om p Attix5 Pro V6 2 Copyright Attix5 All rights r ACAFr J eserv Ye ed e ATTIX Step 5 of 8 Schedule backup process Attix5 Pro can run backups on included files and folders either upon request manually or automatically This step enables you to set up a backup schedule g To configure the Backup Client to g a run only manual backups 1 A Tip It is advised to back up at night when the server is running and the Backup Client is not in use The server must be switched on at the time s specified for scheduled backups but the Windows user does not need to be logged in B Account Setup Wizard Specify the daily and hourly backup schedule You are strongly recommended to enable automatic backups xs Do you want to schedule automated backups t D Back up every day at 19h 00 C Advanced Schedule Back up at the following times Week Day Additional Schedule 5 ro Clear the Daily automatic i Help lt Back Next gt Cancel backups check box Click Next to move to the next step in the wizard Warning This option is not recommended If an automated backup schedule is not created backups will have to be run manually Enabling automatic backups is strongly advised To schedule daily automatic backups 1 Select the Daily automatic backups check box
85. ollowing options and message Warnings Errors i Notes You can modify the Email subjects and content by clicking in the Messages Subject and Warnings Errors boxes and then editing the text The Backup Account name is automatically included in the subject e g Backup Completed Backup Account namel ATTIX 4 Inthe Mail Settings area type To and From email addresses in the fields provided and supply the SMTP server address and authentication information if necessary v Tips In the SMTP Server box you can specify the SMTP Server name in isolation e g mail attix5 com or you can include the port number e g mail attix5 com 8O When no port is specified 25 will be used by default i Note The SMTP password is encrypted for added security 5 Click the Test button to verify that the settings are correct A test email will be sent to the address specified in the To box and a message will appear confirming if the email was sent successfully Click OK to close the message and return to the Email Notification settings dialog box 6 Select the Attach files check box to include a log file and or backup selection report as attachments 7 Inthe Attachment settings area select from the following options Summary warnings and errors Entire log file as per Advanced Options log level setting Backup selection report Provides a summary of the backup selection 8 Click Ok to save the settings and close the Email Notifi
86. orking folders 7 79 104
87. ote If restoring files from different folders with the same file names you need to recreate the directory structure to prevent overwriting the files To restore all empty folders within the directory structure select the Restore empty folders check box Clear the check box to restore only those folders containing backed up files G Note This option is only available when Recreate directory structure is selected Select this option to prevent the Backup Client displaying a prompt before overwriting existing files A Warning If this check box is selected files with matching filenames in matching directories will be overwritten without warning Select the Use compression check box to enable the Storage Platform to compress files before transmitting them to the Backup Client Y Tip You are advised to enable this setting when restoring over a slow Internet connection as it will reduce the size of the files making the transfer process faster Clear this check box to prevent the Backup Client restoring file and folder permissions You would typically only select this option after a complete server failure to restore files before user accounts are re created Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Restore options continued onn o e UOO Restore directly to target Select this check box to write files directly to the specified location folder without using a temporary working folder
88. otifications option Open Backup Mow Cancel Backup Monitor Status Notifications b About Motify an success Notify on Failures Motify an Warnings iu Exit X 4 18 2010 Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX After installing Attix5 Pro Server Edition SE and creating a Backup Account you can tell the Backup Client which files and or folders to back up and which to ignore by creating a backup selection see Selecting data to back up below You can then start a backup manually or schedule automatic backups see Performing a manual backup and Scheduling automatic backups below i Note Any changes additions or deletions to included files and folders will be backed up intelligently with every manual or scheduled backup The following sections describe how to Select data to back up Use filters to specify files and or folders to be excluded from the backup selection Determine the backup selection size Start backups automatically and manually Cancel a backup Resume a failed or cancelled backup Cm m i m oats ne on odes lea om gril You can make your first backup selection or modify a backup selection at any time using the Backup Selection tab as described below To select files and folders for backup 1 Click the Backup Selection tab 2 In th
89. p You can use the Up arrow Down arrow Page Up Page Down Home and End keys to navigate the log ATTIX Changing log file settings You can specify your logging preferences on the Logging page in the Options and Settings dialog box Modifiable settings include level of detail included date inclusion exclusion in time stamp log file retention period For information on configuring the log file settings see Logging in Chapter 8 Options and settings itive Dran VL 5 Panwrinht A Attive All rinhte rac Sa et Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX To access the Options and Settings dialog box On the Tools menu click Options x Alternatively click the Options button on the toolbar 2 e DA G Backup Size Restore Find Options Automate Help The various options and settings are grouped in the left hand pane according to their functions Click an item on the left to view the full set of options related to that function Example Click Advanced Options in the left hand pane to view all advanced options on the right B Options and Settings xs C i Account and Security Advanced Options Connections Backup Schedule Communications Backup Throttle Display Complete compression patching before sending data to the Storage Platform Disk Usage Performance and Limits v verify account limit before compression patch
90. ported in this area Entries are case sensitive 3 Click OK ATTIX No Compression Filter area In this area you can specify the file types that the Backup Client should not compress during the backup process Y Tip Compression is not effective on all file types as some files may already be compressed or cannot be compressed at all The Backup Client could spend some time and processing usage trying to compress these files You can use this filter to specify a list of file extensions that the Client should not attempt to compress during the backup process The list of file types already specified are types that typically do not compress well To exclude files from compression 1 Select the Do not compress these file types check box 2 Type the file extensions in the box provided separated by semi colons 3 Click OK ATTIX Patching You can use the Patching page in the Options and Settings dialog box to Enable disable Delta Blocking Enable Binary Patching limits m Options and settings Account and Security Patching Connections Backup Schedule Delta Blocking Backup Throttle Display Delta Blocking is Faster than Binary Patching and does not need a complete copy of the File in the Disk Usage cache It will however create larger patches and therefore use more disk space on the Storage Performance and Limits Platform Global Filters Enable Delta Blocking For Patching Mandatory Patching Log
91. r during the backup process if you have to limit the transfer in any wary Restrict size of each backup MB id Cycle backup process until all selected data has been transferred The backup process Will be repeated until the complete backup has been transferred to the Storage Platform Free Space Ensure that the Backup Client does not use all available hard drive space during data dumps patching or compression Enforce free space GB Attive Dra VC 5 Ran rinht A Attiv E A riahte racarvad Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Performance and Limits page consists of the following areas Processor Usage amp Disk Access Limits Free Space The Backup Client uses a fair portion of available processor power to patch compress and encrypt files during the backup process If you use the computer at the same time you may experience some performance deterioration To lessen this effect you can choose to run backups in the background on Windows Server 2008 machines or lower the processor usage and or disk access on Windows Server 2003 machines Windows Server 2008 On Windows Server 2008 machines a Run backups in the background check box enables you to instruct the Client to run all backups in the background thereby lowering the disk and CPU usage priority in Windows and allowing other applications to run faster i Note The Run backups in the background check box is deselected by default W
92. rage Platform by transmitting data For 10 seconds Service Rights Information about the service account name and access rights to the working Folders Show Last Health Check Stark Close The following options are available Memory Memory utilisation statistics from the last backup as well as overall memory usage to date Data Protected Information includes the number of files and directories included in the backup selection Disk Usage Free space availability for all local drives Line Speed Line Speed estimate to the Storage Platform determined by transmitting data for 10 seconds Service Rights Information about the service account name and access rights to the working folders ATTIX You can specify which checks to run by selecting or clearing the relevant check boxes in the Options area Use the Show Last Health Check button to see the last report You can Print and or Export the Health Check reports To run a health check 1 2A 4 When the message Health check complete displays click OK Connecting to Storage Server name Storage Platform AttixS Dey QA User authenticated On the Tools menu click Health Check In the Health Check dialog box that appears specify which checks to run by selecting or clearing the check boxes next to the options Five checks are available see above Click the Start button to begin the health check process The
93. rmation see Scheduling automatic backups later in this chapter To start a backup manually 1 On the File menu click Backup Now Alternatively click the Backup button on the toolbar Backup The Backup dialog box appears and displays the progress of the backup Backup Preparing backup Connecting to service Starting backup Initializing secure random generator If Multiple Backup Sets are enabled and their backup windows overlap a backup queue will display in the Backup dialog box enabling you to cancel the current backup in favour of the next should you wish to do so For more information see Multiple Backup Sets in Chapter 8 Options and settings 2 To close the Backup Client after the backup process has started click the Hide button This will not cancel the backup process and the Backup Client can be re opened at any time to view the progress of the backup You can monitor the backup progress at any time by right clicking the system tray icon and then clicking Monitor Progress To view backup logs click the Logs tab Backup log dates are displayed in blue ATTIX Scheduling automatic backups Automatic backups are usually enabled and configured during the Account Setup process see Step 5 of 8 Schedule Backup Process in Chapter 3 Account Setup but you can enable and schedule them at any point in time using the Options and Settings dialog box To s
94. rnennrnnnn 10 S ACCOUNT SOEU reysin ARA AEE EETA 16 Setting Up a BaCKUP ACCOUN in cecauseeeraashenneennettasenuecneseaaeerenmutasenuanienentunaneseenieane 16 Account Setup Wiza diees siriana ai aa iGo aa a ENGR EAG 17 4 Graphical User Interface GUL ccscscscsssssneneneseeeeneneneneeenenenenenseess 25 Opening the Backup Client interface ccsscsessersecseseersessenearseseeneareuseesentensessens 26 The Client interface explained saga niticaret cievactenies bits one tenes dase pmtauanbansneraaibite uaa tansacasuantoiees 28 Application WINGOW rrereriresiiurirra anei rinan arane Eren napeninenseewierueratanaesteseagertnnananeaneneneet 28 Me ray ICON e E E a 38 Notifications sp nnvescaacannnsuaacoamies dave penanseaaeyaccnsen cu crerameestonegeanrsnuamianenenancenstisaraiasenet 40 Be NS wicker arate ea ardeied a ae EE EERENS 41 How to back Up a nscnsauasecuneweseauenesssceaurenenaueeissouninevsaadvenedseharca siauweeesscanndesseuvanesecendi 41 Selecting data To DICK UDspuiriseiidreda manan aa E E AE A 41 Determining the backup selection SIZC cccecseseecsecseneersersenearceseeuearenseesestansass 49 Exporting a selection report ssssessssssssnsnnrnnrnrnnrurnnnurnnrurnnnurnnnurnnnnrnnnernrnnnnnne 50 Starting a backup manually sssssinncssevscneiscnnensnepeovntesnsnineaenierseotdunensieneeinbesawnnnenss 51 Scheduling automatic backupS s ssssesssssresrerrsnsrsrnsrnrnernrrsrnrrernrrennrnennrnrnnenne 52 AACS NAS OA KUD oituren EAEE
95. se refer to the Storage Platform Console User Manual i Note The Backup Account will be disabled at this point to ensure that the Snapshot data is the most recent Once the data has been successfully imported to the Storage Platform the Account will be enabled automatically and backups can proceed as usual ATTIX The Restore Snapshot feature enables you to restore large amounts of data from a locally connected device to a machine via the Backup Client 1 Notes Before you can perform the steps outlined below the snapshot data needs to be exported from the StorageServer to a mobile storage device by a Backup Administrator For more information please refer to the Storage Platform Console User Manual A snapshot restore uses Blowfish 448 encryption and the backup encryption key to encrypt the data To restore data from a Snapshot 1 Connect the mobile storage device containing the snapshot data to the Client machine or to a Local Area Network so that it has access to the Client machine 2 Onthe Tools menu point to Snapshot and then click Import Restore Snapshot 3 Select whether you wish to restore the data from a disk drive or recovery server a If restoring from disk select the Show Restore Snapshot s in Restore panel check box and then specify the path to the data in the Snapshot location box Warning The default snapshot location specified is C Backups Import Snapshot Restore If you wish to use this location
96. setting Do not compress these filetypes Y zip cabi ga t be2 rom jpa rary t 7zi gifi png Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX The Global Filters page in the Options and Settings dialog box consists of the following areas Exclude Files Exclude Folders No Compression Filter Exclude Files area In this area you can specify that files with certain file names extensions or last modified dates be excluded from all backups To exclude files based on their file names or extensions 1 Select the Exclude these files check box 2 Type the file name s and or file extension s in the box provided separated by semicolons or listed beneath each other 9 Tip You can use wildcards E g mp3 will exclude all MP3 files from backups W Example To exclude all MP3 and AVI files specify mp3 and avi in the text box Separate entries with a semicolon or type each on a new line 3 Click OK To exclude files based on their last modified dates 1 Select the Do not back up files older than check box 2 Inthe box provided type the date in dd mm yyyy format 3 Click OK Exclude Folders area In this area you can exclude certain folders from all backups To exclude folders 1 Select the Exclude these folders check box 2 Type the folder names in the box provided separated by semi colons or listed on separate lines i Notes Wildcards and path separators are not sup
97. t Filters inclusions or Exclude Folder exclusions Paa Deselect Folder MS Access databases based on file MS Office documents type For more shia MS Outlook email information Web pages see Using filters in Chapter 5 Backups Filters gt Edit existing selection Tools Help Edit filters For Filters New Filter Filters more Include Folder Edit Filters information Exclude Folder see Using Deselect Folder e MS Access databases filters in MS Office documents Chapter 5 Petrean MS Outlook email Backups Web pages Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Selection menu continued Filters gt filter gt Include Filters gt filter gt Exclude Filters gt filter gt Deselect Include all files in the selected folder that match the filter s criteria For more information see Using filters in Chapter 5 Backups Exclude all files in the selected folder that match the filter s criteria For more information see Using filters in Chapter 5 Backups Clear the selected folder of any filters currently applied to it For more information see Using filters in Chapter 5 Backups Filters Mew Filter Include Folder Edit Filters Exclude Folder Graphics Include Deselect Folder MS Access databases MS Office documents MS Outlook email Web pages Exclude
98. t and restore data from previous backups Click the Restore tab Expand the Previous Backups node to connect to the Storage Platform and retrieve a list of all previous backup dates Expand the relevant backup node and then click the folder directory containing the data Include a single file by clicking the icon next to the file or by right clicking the file name and then clicking Include Each included file is displayed with a green icon Include an entire folder by right clicking the folder and then clicking Include folder Each included folder is displayed with a green folder icon a If an entire folder is included but you wish to exclude a particular file or subfolder right click the file or folder icon and then click Exclude or Exclude Folder Excluded items are displayed with red icons or amp Included folders that have some files or subfolders excluded are green with a red tint L Once all the files and folders to be restored are selected start the restore process by clicking Restore on the File menu or the Restore button on the toolbar For information on the restore options available see Restoring data below ATTIX m i D a ce Bie re Tel in Ci ey i 1 p Ga Se pE RIG aes a AAG L VJ f L d Cad LG _ After you have selected the files and folders to restore you can start the restore process as described below To start the restore process 1 On the File me
99. the Windows Server Backup tool to complete the restore process To launch the Windows Server Backup restore process 1 In Windows Explorer navigate to lt System State Backup target drive gt WindowsImageBackup lt Machine Name gt SystemStateBackup 2 Open the restore txt file and follow the instructions contained therein ATTIX System State using NTBackup for operating systems prior to Windows 2008 The Attix5 Pro System State plug in enables you to back up a collection of system specific components as a unit to a target directory that is automatically included in the daily backup routine These components include the following depending on the operating system Boot files including system files and all files protected by Windows File Protection WFP The registry COM Class Registration database Active Directory SYSVOL directory This plug in is included in the SE installer If it is not installed run the Attix5 Pro Plug in Installer and select the System State Backup plug in After the installation open the SE Client application window i Note This plug in is used for Windows Server 2003 only Installation and Configuration Windows Server 2003 1 On the Tools menu point to Plug ins and then click System State 2 In the System State Backup dialog box that appears select the Enable System State backups check box 3 A local target folder is required to create the System State backup Type the path
100. tix5 All rights reserved ATTIX DK J GONNE na EEA EE E ENE E AEE AT 79 Performance and LiMitS ss ssssussssnusnsnnnnnnnnnnnnnnnnnnunnunnnnnunnnnnnnunnnnnnnnnnnnnnnnnnnnnnne 81 Glopa FIOS serinin a A 84 POUCH EAA A AAE A E E EE AN EAE EN E E 87 Mandatory Patching ssssssssnesssnnnssnnnrnnnrrrnnrnnnnrnnnernrnernrnernnnernnnernrnernrnernrnennrnnnn 90 Keia lig e D E oo E E A A E E E E A docaanivcess 92 Advanced OptiOnS s ssssessssssrsrnnrsrnrrrrnrrrnnrnennrnnnnrnnnernrnernrnernrnernrnernrnennrnennnnnnn 94 PAN ACCC COONS A I E E A E EE E S 98 Concurrent backup PrOCESSING ccecsceeceeeeeeeeeeeeeeeeeeeeeseeeeeeaeseeeeataeseseeseansenenes 98 Add network volUmMEe cccccesesesscscseseseueaeaverereususeseneneneeeeseueueavavarerereusunepenenens 98 Remote Manageme casi cerieniohucatenteuidseccinced i reii n a i neia ane 100 Mu l ple Backup SS csectcsecom natn tc emcee eanne a EAN teases AAN OEE NEEE 101 HeT OCK erarnan en Trin 104 Backup SnapShots ssessssesssnerernerrrrnrrrnnrnrrernrrernrnernrnernrnernrnennrnrnnrnrnnrnrnnnnne 107 Restore Snapshots Disaster recovery cscsestecsecsearensecsentenseesentensessensensaseegs 108 Command line backups and reStOres ccsescecsecseseeesecseseersecsenserseseensersessensers 109 relia a a E E E A A A ee anak E A E A A E 111 Microsoft NTFS Change Journal use ssessssssssnerensnsrnrnsrnnrnrnrnernrnnnnrnennrnrnnrnne 112 eN E AIS E A E E A E 113 Email Notificat
101. to include and exclude files see Selecting data to back up in Chapter 5 Backups If some files are included for backup the icon will display with a green tint ay If the entire share is included it will change to a green icon Eb Excluded network volumes are marked with red network icons m To remove a network volume from the Backup Client 1 Right click on the entry in the left hand pane 2 Click Remove Network Volume The network volume will be removed from the left hand pane ATTIX Remote Management enables the Backup Administrator to remotely access and configure the Backup Client using the Storage Platform Console To enable Remote Management i gt A 1 2 6 On the Tools menu click Remote Management In the Remote Management Settings dialog box that appears select the Enable Remote Management check box In the Connection area ensure that the port number in the Port box is correct 9091 is specified by default If incorrect modify as required If the server has multiple IP addresses available you can specify whether the Remote Service must bind to all available IP addresses or to only one IP address In the Access area select the access credentials to be allowed i es i Allow SP controlled access enables Backup Administrators with the correct access permissions to use their Storage Platform User Access Management usernames and passwords to connect to and administer this Backup Client
102. to a folder in the Backup to box or use the Browse button to specify it and then click OK If the target folder does not exist the SE Client will display a message asking if it should create the folder Click Yes This folder will be included in the backup selection list automatically The System State plug in is initiated at the beginning of each backup and uses Windows Backup and Recovery tools to create the backup file SE continues with the rest of the backup procedure after the System State backup has been saved in the specified target folder ATTIX Restore process Windows Server 2003 complete recovery 1 Click the Restore tab in the Backup Client 2 Expand the backup date folder to restore from in the left hand pane and restore the sysstate bkf file located in the target folder the Windows and Recovery application Start gt All Programs gt 3 Open Backup Accessories gt System Tools gt Backup 4 Ifthe Restore Wizard does not appear by default click Restore Wizard on the Tools menu In the click Next to proceed to the Backup or Restore Wizard Restore step B ackup or Restore Wizard What to Restore You can restore any combination of drives folders or files imr Double click an item on the left to see its contents Then select the check box next to any drive folder or file that you want to restore Browse Items to restore Backup Identification L
103. to the Backup Account limit if Binary Patching is enabled The space requirement for Delta Blocking is considerably less For more information see Patching in Chapter 5 Backups 2 a Example To back up 10 GB of data at least 10 GB of available free space is required on the drive containing the working folders Note Plug ins may also require additional working space For more information please refer to the applicable plug in documentation StorageServer The local cache can be as large as the total size of all files included in the backup selection T Example A 10 GB inclusion may require up to 10 GB free space for the cache Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX Database using Database plug in Space is required for the data dump which can be as large as the database and as well the cache which is the compressed version of the database Assuming 1 2 compression on a 10 GB database you are recommended to have 15 GB 10 GB for the dump and 5 GB for the cache free space available Temporary working space is also required for subsequent backups the requirement will be less than 5 GB in the above mentioned example Minimum video requirements 800 x 600 Resolution 256 colours Virtual memory Double the amount of RAM with a minimum of 512 MB Total for all disk volumes ATTIX The SE MSI file contains pre configured information to make installing SE quick and easy For more
104. ton and then click Next Yo Plug in Installer X Below is a summary of the changes you requested Click Apply to make the changes or Close to exit this wizard Install System State a Ty 5 T IX Pro Apply requested changes Atte Installer Back New Close Step 4 Close Plug in Installer Click Finish to close the Plug in Installer Attix5 Pro V6 2 Copyright Attix5 All rights reserved ATTIX System State using WSB for Windows 2008 and later i Notes On a new Windows Server 2008 R2 installation Windows Server Backup Features are not installed by default To install Windows Server backup and rae tools follow the instructions as specified by Microsoft Space requirement Because the WSB plug in splits the VHD into separate files the drive where the System State backup is stored needs to have enough space for two copies of the System State backup For example if the System State backup is 8 GB a drive with at least 16 GB of space is required Enabling the System State using WSB Plug in 1 On the Tools menu point to Plug ins and then click System State using WSB Tools Help i d 2 J Dump Target Drive fc Add Network volume Additional Backup Sets Automatic Backups Account Setup wizard Remote Management Health Check Shas Ok Cancel 3 Select a dump target drive Note A System State Backup can be over 10 GB large Ensure that
105. trieve the data from the cache instead ca 19 Jan 2010 18 46 16 the Stora e Platform ne 19 Jan 2010 18 38 15 i g l H 19 Jan 2010 17 40 25 HES 19 Jan 2010 17 39 53 When you expand the Previous Backups node the 19 Jan 2010 1144155 the Backup Client retrieves the list of previous EHe 19 Jan 2010 11442 i 34 19 Jan 2010 11 43 08 backups from the Storage Platform and displays them in the tree To select and restore data from the last backup 1 Click the Restore tab Expand the Last Backup node to view the files folders Include a single file by clicking the icon next to the file or by right clicking the file name and then clicking Include Each included file is displayed with a green icon 4 Include an entire folder by right clicking the folder and then clicking Include folder Each included folder is displayed with a green folder icon a 5 If an entire folder is included but you wish to exclude a particular file or subfolder right click the file or folder icon and then click Exclude or Exclude ATTIX Folder Excluded items are displayed with red icons or amp Included folders that have some files or subfolders excluded are green with a red tint ba Once all the files and folders to be restored are selected start the restore process by clicking Restore on the File menu or the Restore button on the toolbar For information on the restore options available see Restoring data later in this chapter To selec
106. up Account name box type the Account name In the Account password box type the Account password In the Encryption key box type the encryption key chosen when the Backup Account was created B Account Setup Wizard Enter the new account details t D Choose and enter your preferred account name password and encryption key Account Details Backup Accoun t name BACKUP ACCOUNT 01 Accoun t passwor d eeeeee ATTIX Pro Help lt Back ext gt Cancel ATTIX Step 4 of 8 Specify connection settings To specify the connection settings 1 In the Connection Settings area select I use broadband or another permanent network connection 2 Ifa proxy server will be used Click the Proxy button 2 1 Configure 2 2 In the Proxy Setup dialog box that appears select a proxy type 2 3 If Use SOCKSv5 Proxy or B Account Setup Wizard ese xa What kind of connection do you have a E Select the type of connection that you use to connect to the Internet iE Connection Settings I use a modem dialup connection Configure Proxy ATTIX Pro we tec e Use HTTP Proxy is selected fill in the Proxy Host and Proxy Port boxes 2 4 If login details are required select the Proxy server requires authentication check box and type the username and password in the boxes provided aD Click OK to close the Proxy Setup dialog box 3 Click Next to move t
107. ups ensures that all selected data is backed up automatically without the need for any user interaction This is a safer alternative to relying on manual backups ATTIX Backups will initiate at the scheduled times and the Backup dialog box will appear displaying the progress of the backup Backup Sending backup Connecting to service Starting backup Initializing secure random generator Connecting to Storage Platform on 192 166 20 215 443 Server name Storage Platform AttixS Dey QA Building selection list If Multiple Backup Sets are enabled and their backup windows overlap a backup queue will display in the Backup dialog box enabling you to cancel the current backup in favour of the next should you wish to do so For more information see Multiple Backup Sets in Chapter 8 Options and settings IE Jan 2010 18 38 45 To close the Backup Client after the backup process has started click the Hide button This will not cancel the backup process and you can re open the Backup Client at any time to view the progress of the backup You can monitor the backup progress at any time by right clicking the system tray icon and then clicking Monitor Progress To view backup logs click the Logs tab Backup log dates are displayed in blue Logs Backup Selection Restore 19 Jan 2010 18 46 46 essage 16 46 46 Tue 19 19 Jan 2010 16 44 22 16 4
108. ur backup selection and send it to a disk drive This snapshot data can then be moved to the Storage Platform You can use this feature to reduce the initial backup window if there is a large amount of data to be transferred typically over a slow Internet network connection A similar procedure enables you to restore a large amount of data e g during a disaster recovery For more information about restore snapshots see Restore Snapshots Disaster recovery below i Note A snapshot backup uses Blowfish 448 encryption and the backup encryption key to encrypt the data Warnings This procedure should only be performed with the assistance of the Backup Administrator Ensure that you have an active Backup Account It is advised to perform a test backup that transfers only a small amount of data before beginning the Backup Snapshot process To export a Backup Snapshot 1 On the Tools menu point to Snapshot and then click Export Backup Snapshot 2 Select The next backup must be a Snapshot backup 3 Specify a destination in the box provided C Backups Export Snapshot Backup is specified by default on Windows Serve r 2008 machines Click OK 5 Initiate a backup The Snapshot data is now stored in the location specified in step 3 above and can be moved to the Storage Platform The Backup Administrator can then import the snapshot data to the StorageServer using the Storage Platform Console For more information plea
109. utomatically be included as well I To deselect a folder right click the folder icon and then click Deselect Folder To exclude a file or subfolder If an entire folder is included but you wish to exclude a particular file or subfolder right click the file or folder icon and then click Exclude or Exclude Folder Excluded items are displayed with red icons amp or Included folders that have some files or subfolders excluded are green with a red tint L7 You can create different backup selections for different backup sets For more information see Multiple Backup Sets in Chapter 8 Options and settings You can use filters to automate file selection based on file types Once you have selected all files to be included and excluded it may be useful to check the size of your backup selection before initiating your first backup For more information see Using filters later in this chapter i Note Some files and directories are forcefully excluded from the backup selection On Windows machines these are the pagefile sys and hiberfil sys files and the Backup Client cache and to backup folders ATTIX Using filters You can use filters to automate file inclusions or exclusions within a folder based on file types W Example A doc filter will include or exclude all Word documents within a folder as well as any new Word documents that are added to that folder later To apply a predefined filter to a specif
110. y new Account details or to supply the already configured details of the existing Account To specify new Account details 1 In the Backup Account name box type an Account name that consists of a minimum of 4 characters In the Account password box type a password that consists of a minimum of 4 characters In the Confirm password box Bl Account Setup Wizard m m Enter the new account details t Choose and enter your preferred account name password and encryption key Account Details Backup Account name BACKUP ACCOUNT 01 Accoun t passwor d eeeece Confirm password eeeeee Please choose an encryption key of 8 characters or more that will be used to encrypt your backups on the server Note If you lose this key you will not be able to restore your data so write it down and store it somewhere safe Encryption key eeeeeeee Confirm key eeeeceee va ATTIX Pro Help lt Back Next gt Cancel repeat the Account password entered in the Account password box above In the Encryption key box type an encryption key that consists of a minimum of 8 characters Warning Disaster recovery is not possible without the encryption key Please ensure that this key is kept in a safe place THE ENCRYPTION KEY IS NOT STORED ON THE STORAGE PLATFORM AND CANNOT BE RECOVERED OR RESET IF LOST Click Next When connecting to an existing Account 1 In the Back
111. y the prompt Do you want to resume the failed backup with a 30 second countdown Confirm resume backup Do you want to resume the failed backup from Tue 19 Jan 2010 18 51 507 4 new backup will start in 28 seconds Cancel Click Yes to instruct the Backup Client to try to continue from where the process failed during the previous backup Click No to initiate a new backup or Cancel to return to the Backup Client application window You can only resume a backup if the backup completed the Processing stage A new backup will be initiated automatically after the countdown has elapsed ATTIX On the Restore tab you can browse a tree structure representation of all successful backups and their files and folders How to restore The following sections describe how to select data to restore start the restore process and search for specific backed up files Selecting data to restore On the Restore tab the Restore tree gives you access to backed up files via two main nodes Last Backup and Previous Backups The Last Backup node contains the file folder structure of the last successful backup and displays the date and time it occurred in parentheses i Note Restores done from the Last Backup node are typically faster than those done from the Previous Backups l e workspace Previous Backups ti 19 Jan 2010 18 51 40 ae iin i cna node as the Backup Client may be able to i oo en re
112. you choose a drive with enough disk space 4 Click Ok N Aannrurirht A Attiv E All win ht te J N 2 Copyrignt AttIxXo All t ights reserved Attivk Dra VR AtthxXds Fro Vo ATTIX Backing D Once the plug in is enabled you can select other data to back up and then schedule backups or initiate one manually by clicking the Backup button on the toolbar Warning If installed on a Windows 2008 server the plug in will also back up Remote Installation server images These are included in the backup selection and can inflate the backup significantly P Tip While the backup is in progress it is useful to monitor its status in detail To do this open a Command Prompt window and run the following command Whadmin get status Restoring the System State using To restore the System State via WSB you need to restore the System State data to its original location and then launch the Windows Server Backup restore process via the command prompt To restore System State data 1 Inthe Backup Client click the Restore tab 2 Under the System State Backup target drive node navigate to the WindowsImageBackup folder 3 Right click the folder name and then click Include Click the Restore button on the toolbar 5 Inthe Save files in area of the Restore Options dialog box select Original location Click Ok Once the contents of the WindowsImageBackup files are restored to their original locations you can invoke

Attix5 Pro Server Edition User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents